Epson Stylus Color 850 Ink Jet Printer User's Manual

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User’s Guide
Printed on recycled paper with at least 10% post-consumer content
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION . The information contained herein is designed only for use
with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
EPSON , EPSON ESC/P, and EPSON Stylus are registered trademarks and EPSON ESC/P 2 is a trademark of SEIKO
EPSON CORPORATION. EPSON SoundAdvice is a service mark and EPSON FaxAdvice is a trademark of
Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 1998 by Epson America, Inc.
CPD-6236
3/98
ii
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
◗
Reorient or relocate the receiving antenna.
◗
Increase the separation between the equipment and receiver.
◗
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
iii
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Contents
Introduction
Windows System Requirements
Macintosh System Requirements
How To Use Your Manuals
Warnings, Cautions, Notes, and Tips
Where To Get Help
ENERGY STAR Compliance
Important Safety Instructions
1
1
2
3
4
5
6
7
Basic Printing
Printing from Windows
1-1
Setting Printer Options from Windows Applications 1-2
Setting Default Printer Options
1-4
Checking Printer Status
1-5
Printing from a Macintosh
1-7
What To Do When the Printer Lights Flash
1-10
v
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Contents
2
3
Printing on Special Media
Using Special Paper and Media
Letterhead, Preprinted Forms, and Legal-size Paper
EPSON 360 dpi, High Quality, and Photo Quality
Ink Jet Paper
EPSON Photo Quality Glossy Paper, Film, and
Transparencies
Envelopes
EPSON Photo Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Iron-On Transfer Paper
2-1
2-3
2-3
2-3
2-4
2-5
2-7
2-7
2-7
Custom Printing
Using Predefined Advanced Settings
Customizing Print Quality and Special Effects
Customizing Color Settings
Using ColorSync on the Macintosh
Selecting Paper Size and Orientation Options
Selecting Paper Options in Windows
Selecting Paper Options on a Macintosh
Selecting Print Layout Options
Choosing Print Layout Options in Windows
Choosing Print Layout Options on a Macintosh
Saving Custom Settings
Redefining Custom Settings
Deleting Custom Settings
vi
3-2
3-4
3-7
3-9
3-11
3-11
3-15
3-20
3-20
3-27
3-33
3-34
3-34
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Contents
4
5
Managing Print Jobs
Managing Print Jobs in Windows 95
Selecting the Speed & Progress Options
Using the Spool Manager
Using Status Monitor 2
Managing Print Jobs in Windows 3.1
Using the Spool Manager
Managing Print Jobs in Windows NT 4.0
Managing Print Jobs on a Macintosh
Using Monitor3
Using the Macintosh Status Monitor
Selecting Configuration Options
4-1
4-2
4-4
4-5
4-11
4-11
4-13
4-14
4-14
4-16
4-17
Maintenance and
Transportation
Replacing an Ink Cartridge
Removing an Empty Ink Cartridge
Installing the New Cartridge
Replacing an Outdated Ink Cartridge
Cleaning the Print Heads
Using the Head Cleaning Utility
Using the Control Panel
Examining the Nozzle Check Pattern
Aligning the Print Heads
Using the Print Head Alignment Utility
Using the Control Panel
Cleaning the Printer
Transporting the Printer
vii
5-1
5-2
5-4
5-5
5-6
5-6
5-7
5-8
5-8
5-9
5-9
5-10
5-10
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Contents
6
Troubleshooting
A
Using Optional Interfaces
B
Diagnosing Problems
Checking the Control Panel Lights
Running a Self Test
Using Hex Dump Mode
Improving Print Quality
Solving Printing Problems
Solving Printer Software Problems
Fixing Paper Problems
Solving Miscellaneous Printout Problems
Uninstalling Printer Software
Using Macintosh Interface Boards
Using PC Interface Boards
Installing Optional Interfaces
6-1
6-2
6-3
6-4
6-4
6-8
6-10
6-13
6-15
6-17
A-2
A-2
A-3
Installing Printer Software
and Configuring on a
Network
Installing Your Printer Software
Installing Printer Software for Windows 3.1
Installing Printer Software for Windows 95
Installing Printer Software for Windows NT 4.0
Installing Printer Software on a Macintosh
Configuring for PC Network Printing
Connecting to the Printer on Windows NT 4.0
Systems
Setting Up Your Network Path in Windows 95
viii
B-1
B-1
B-2
B-4
B-5
B-6
B-7
B-8
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Contents
Configuring for Macintosh Network Printing
Assigning a Name to the Printer
Setting Up the Printer for AppleTalk
C
EPSON Accessories
D
Specifications
Printing
Paper
Ink Cartridges
Mechanical
Electrical
Environmental
Safety Approvals
DOS Support
Control Panel Settings
Control Codes
Character Tables
Index
ix
B-9
B-9
B-9
D-1
D-3
D-6
D-6
D-7
D-7
D-7
D-7
D-8
D-9
D-10
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paper support extension
edge guides
paper support
control panel
printer cover
output tray
output tray
extensions
black cleaning
button
load/eject
button
ink cartridge
clamp
color cleaning
button
power
button
paper thickness
lever
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Introduction
Your EPSON Stylus® COLOR 850 printer is the ideal output
device for business graphics, layout proofs, digital photography,
or any project you create on your computer. With resolutions
up to 1440 by 720 dpi, you get amazingly realistic
photographic images and vivid graphics in color, or razor-sharp
black printing. All at the fastest speed of any EPSON ink jet
printer.
The printer software for Microsoft® Windows® and
Macintosh® provides advanced color management with
adjustable levels of brightness, contrast, saturation, and ink
colors. Support for ColorSync™ 2.01 and Windows ICM
ensures printouts that closely match the colors on your monitor.
EPSON’s specially formulated ink cartridges and wide variety of
ink jet papers offer the most flexibility for getting the results
you want. With standard parallel and serial ports and simple
network connectivity, setting up your printer is fast and easy.
Windows System Requirements
To use your printer and its software with a PC, your system
should have:
◗
An IBM® compatible PC with at least a 386/25 MHz (for
Windows 3.1x) or 486/25 MHz (for Windows 95 or
Windows NT™ 4.0) or faster processor
◗
DOS, Microsoft Windows 3.1x, Windows 95 or later, or
Windows NT 4.0
◗
At least 16MB of RAM (20MB recommended)
1
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Introduction
◗
At least 50MB of free hard disk space for storing images
(100MB is recommended)
◗
VGA, Super VGA, or better display adapter and monitor
◗
Double-speed CD-ROM drive (quad-speed or faster
recommended) for installing the printer software
◗
A shielded, twisted-pair parallel cable (6 to 10 feet long) to
connect your computer to the printer; the cable must have
a D-SUB, 25-pin, male connector for your computer and a
36-pin, Centronics® compatible connector for the printer.
Macintosh System Requirements
To use your printer and its software with a Macintosh, your
system should have:
◗
Any Macintosh or Power Macintosh model except the
Macintosh +, Macintosh 512, Performa® 410,
PowerBook® 100, and some early versions of the
Macintosh, such as the II or Classic
◗
System 7.1 or later (7.5 or later recommended)
◗
At least 16MB of RAM (20MB or more is recommended)
◗
At least 50MB of free hard disk space for storing images
(100MB is recommended)
◗
13-inch RGB display or better
◗
Double-speed CD-ROM drive (quad-speed or faster
recommended) for installing the printer software
◗
Standard Apple® System Peripheral-8 cable or equivalent
(RS-422, 8-pin mini DIN male/male, Belkin F2V024
recommended)
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Introduction
How To Use Your Manuals
To set up your printer and install the printer software, see the
Start Here card and CD-ROM folder. This User’s Guide
contains the following information:
Chapter 1 covers the basics of printing with Windows or
Macintosh.
Chapter 2 gives guidelines for selecting the right paper or other
media for your print job and instructions for loading it in your
printer.
Chapter 3 tells you how to print special projects with custom
settings for print quality, color management, and distinctive
layouts.
Chapter 4 explains how to manage print jobs and check printer
status while you’re printing.
Chapter 5 gives instructions for replacing ink cartridges,
cleaning and aligning the print heads, and cleaning and
transporting the printer.
Chapter 6 provides solutions for any problems you may have.
Appendix A tells you how to install optional interface cards in
your printer.
Appendix B gives detailed instructions for installing the printer
software and tells you how to configure the printer for a
network.
Appendix C lists the EPSON accessories you can use with your
printer.
Appendix D provides the technical details on your printer, ink
cartridges, and EPSON media.
An Index is included at the end of the book.
3
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Introduction
Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information about your printer.
Tips contain additional hints for great printing.
4
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Introduction
Where To Get Help
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day. The following tables list the contact information:
Electronic support services
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s
Home Page at http://www.epson.com.
EPSON Internet FTP Site
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com
with the user name anonymous and your
e-mail address as the password.
EPSON Download Service
You can call the EPSON Download Service
at (800) 442-2007. Set your communications
software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
EPSON Forum on CompuServe®
Members of CompuServe can type GO
EPSON at the menu prompt to reach the
Epson America Forum. For a free
introductory CompuServe membership, call
(800) 848-8199 and ask for representative
#529.
Automated telephone services
Service
Access
EPSON SoundAdviceSM
For pre-recorded answers to commonly
asked questions about EPSON products 24
hours a day, seven days a week, call
(800) 442-2110.
EPSON FaxAdvice™
Access EPSON’s technical information
library by calling (800) 442-2110. You must
provide a return fax number to use this
service.
EPSON Referral Service
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center,
call (800) 442-2110.
5
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Introduction
To speak to a technical support representative, dial
(310) 787-6346 (U.S.) or (905) 709-2567 (Canada), 6 AM to
8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM,
Saturday and Sunday. Toll or long distance charges may apply.
Note:
If you need help using
another manufacturer’s
software with an EPSON
product, see the
documentation for that
software for technical
support information.
Before you call, please have the following information ready:
◗
Product name
◗
Product serial number
◗
Computer configuration
◗
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories,
and parts from EPSON Accessories at (800) 873-7766 (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer
referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy
efficiency.
The EPA ENERGY STAR Office Equipment program is a
voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient
personal computers, monitors, printers, fax machines, and
copiers in an effort to reduce air pollution caused by power
generation.
Year 2000 Ready
Your EPSON printer is Year 2000 Ready. However, be sure
the other parts of your computer system are also ready for the
year 2000.
6
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Introduction
Important Safety Instructions
Before using your printer, read the following safety instructions
to make sure you use the printer safely and effectively:
Caution:
Always turn the printer
off using the P power
button. Don’t switch off
the electrical outlet or
power strip, or unplug
the printer until the P
power light is off.
◗
Turn off and unplug the printer before cleaning. Clean
with a damp cloth only. Do not spill liquid on the printer.
◗
Do not place the printer on an unstable surface or near a
radiator or heating vent.
◗
Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
◗
Use only the type of power source indicated on the printer’s
label.
◗
Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
◗
Place the printer near a wall outlet where the plug can be
easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
◗
Do not let the power cord become damaged or frayed.
◗
If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.
◗
Except as specifically explained in this User’s Guide, do not
attempt to service the printer yourself.
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Introduction
◗
Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
◗
Do not put your hand inside the printer or touch the
cartridge during printing.
◗
Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
◗
Keep ink cartridges out of the reach of children.
◗
Do not dismantle the ink cartridges or try to refill them.
This could result in damage to the print head.
◗
Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one.
The cartridge may become unusable otherwise.
◗
Install the ink cartridge immediately after you remove it
from its foil package. Leaving the cartridge unpacked for a
long time before use may result in reduced print quality.
◗
Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
◗
Do not shake an ink cartridge; this can cause leakage.
◗
Always turn the printer off using the P power button.
When you press this button, the P power light flashes
briefly then goes out. Do not unplug the printer or turn off
the power to the outlet until the P power light is off.
◗
Before transporting the printer, make sure the print head is
capped in the far right position and the ink cartridges are in
place.
8
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1
Basic Printing
It’s easy to print all your color and black-and-white documents
with your EPSON Stylus COLOR 850. First set up your
printer and install the software, following the instructions in
Start Here and the CD-ROM folder or Appendix B. Then read
this chapter to find out about:
Note:
For instructions on
printing with DOS,
see Appendix D.
◗
Printing from Windows
◗
Printing from a Macintosh
◗
What to do when the printer lights flash
Printing from Windows
To print from a Windows application, you click the print icon
or choose Print from the File menu. You can then choose which
pages to print, the number of copies, and other options from
your application’s Print dialog box.
When you click a button in the Print dialog box, you select
additional settings using your printer software, such as the
media type you’ve loaded and the resolution you want to use.
The following sections tell you how to:
◗
Select printer software settings and print from Windows
applications
◗
Change the default printer software settings
◗
Check your printer’s status while you print
1-1
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Basic Printing
Setting Printer Options from Windows
Applications
This section describes the settings you’ll need to check for all
your everyday printouts. See Chapter 3 for information about
advanced settings for special print jobs.
1. Open your word processor or other Windows software
application and open a file you want to print.
Note:
You can also set printer
options by clicking Print
Setup in the File menu,
then clicking the Printer,
Setup, Properties, or
Options button.
However, in most
applications you’ll then
have to select the Print
option from the File
menu to print using
your changes.
2. Choose Print from the File menu. You see the Print dialog
box for your application.
3. Make sure your EPSON Stylus COLOR 850 printer is
selected, and then click the Printer, Setup, Properties, or
Options button. (You may have to click a sequence of
buttons in different dialog boxes.) You then see the printer
settings dialog box:
Use the Quality/Speed slider to select
your print resolution
Click to
select
Automatic
mode
Click to
select your
media type
For more information
about printer settings,
click the Help button.
In Windows 95 and
Windows NT, you can
right-click any item on
the screen and then
click What’s This?
Click for
more
information
4. Click the Main tab if necessary and make sure the Mode
option is set to Automatic. This is the easiest way to get
good printing results for all kinds of documents, on all
types of paper.
1-2
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Basic Printing
5. Choose the Media Type you want to print on from the
following list:
To print at the highest
resolution (1440 dpi), you
need to use plain paper,
Photo Paper, or one of the
Photo Quality media. For
the best printing at any
resolution, always use
EPSON media.
The Quality/Speed slider is
not available for certain
media types.
◗
Plain paper
◗
360 dpi Ink Jet Paper
◗
Photo Quality Ink Jet Paper
◗
Photo Paper
◗
Photo Quality Glossy Film
◗
Ink Jet Transparencies
The type of paper or other media you choose determines
the print quality (resolution) you can use. If you’re not sure
which setting to select for your media, see the table on
page 2-1.
6. Choose Color or Black ink.
7. Set the slider to Quality or Speed. This lets you choose
between the fastest printing or the highest resolution for the
media you’re using. To use the highest resolution available
for plain paper (1440 dpi), you need to access the More
Settings dialog box; see page 3-4 for instructions.
Note:
If you’re using
Windows 95 and you
installed Status Monitor 2
along with your printer
software, you may want
to click the Utility tab and
open the Printer Status
window. See page 4-5 for
information on Status
Monitor 2; see Chapter 5
for instructions on using
the other utilities available
on the Utility tab.
8. Click the Paper tab and choose your paper size, number of
copies, and orientation. See page 3-11 for instructions.
9. If you’re using Windows 95 or Windows NT 4.0, click the
Layout tab and check the proportional printing, page
layout, and watermark options to make sure they’re correct
for your print job. See page 3-20 for details.
10. Click OK when you’re finished checking your settings. The
dialog box closes.
11. In the Print dialog box, click OK or Print. You may need to
click a sequence of these buttons on different dialog boxes.
While your document is printing, a dialog box appears
showing the printer status and the progress of your print
job. See “Checking Printer Status” on page 1-5 for more
information.
1-3
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Basic Printing
Setting Default Printer Options
Note:
Some application settings
override driver settings
(such as Paper Size or
Orientation), so it’s a
good idea to check the
settings in your
application before you
print. See page 1-2 for
instructions.
When you change printer settings through your software
application, the settings apply only to the application you’re
using. To adjust the default settings for all your Windows
applications, access the settings through the Windows 95 or
Windows NT 4.0 Printers utility or the Windows 3.1 Control
Panel. (Close all your applications before you start. If you don’t,
you may have to close and reopen them to use the new default
settings.)
Setting Default Options in Windows 95
1. Click Start, point to Settings, and select Printers.
2. Right-click the EPSON Stylus COLOR 850 icon.
3. Select Properties. You see the printer settings dialog box,
as shown on page 1-2.
Setting Default Options in Windows 3.1
1. Double-click the Control Panel icon in the Main group.
2. Double-click the Printers icon.
3. Select EPSON Stylus COLOR 850 from the list of printers
and click Setup. You see the printer settings dialog box, as
shown on page 1-2.
Note:
You can access the
default Windows NT
printer software settings
only if you have the
appropriate network
access privileges, such
as Administrator or
Power User.
Setting Default Options in Windows NT 4.0
1. Click Start, point to Settings, and select Printers.
2. Double-click the EPSON Stylus COLOR 850 icon.
3. Open the File menu and select Document Defaults. You
see the printer settings dialog box, as shown on page 1-2.
1-4
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Basic Printing
Checking Printer Status
While your document is printing, your printer software reports
how the job is doing. See the section for your operating system
below.
Windows 95
After you send a print job in Windows 95, the Progress Meter
dialog box appears on your screen:
Click to cancel
Click to pause
Click to restart
This
information
appears only
if you
installed
Status
Monitor 2
Click to view
the Status
Monitor 2
Printer Status
window
The Progress Meter shows the progress of your print job and
the status of your printer. You can use the buttons to cancel,
pause, or restart your print job. If you installed Status
Monitor 2, you also see information about how much ink you
have left and can view the Status Monitor 2 Printer Status
window. See page 4-5 for more information about Status
Monitor 2.
You can set up the way your printer software sends print jobs
and select whether to display the Progress Meter dialog box or
not; see page 4-2 for instructions.
1-5
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Basic Printing
Windows 3.1
After you send your print job, the EPSON Despooler dialog
box appears on your screen:
Click to pause
or resume
printing
Click to restart
printing
Click to
cancel printing
This dialog box shows the progress of your print job and the
status of your printer. If you run out of paper while printing, for
example, the Despooler warns you. You can use the buttons to
cancel, pause, or restart your print job.
Windows NT 4.0
Windows NT 4.0 servers and workstations include a messenger
service to alert you to printer errors or let you know when a
print job is finished. If you have appropriate network access
privileges or you’re controlling printing from the server, you
can also cancel, pause, or restart print jobs and set other
options. See your Windows NT documentation for details.
1-6
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Basic Printing
Printing from a Macintosh
When you print with a Macintosh, you need to check the
printer software settings for documents in each application you
use. When you choose Page Setup or Print from the File
menu, you see the printer software dialog boxes that let you
choose the settings that describe your print job—such as the
media type you’ve loaded and the resolution you want to use.
This section describes the settings you’ll need to check for all
your everyday printouts. See Chapter 3 for information about
advanced settings for special print jobs.
Note:
On the Macintosh, printer
settings are saved with
your document, but you
can’t save them from one
application to another.
You’ll have to check your
settings each time you
open a new application.
If you want to reuse
settings, you can create
document templates for
your favorite applications.
Follow these steps to print from a Macintosh:
1. Open your word processor or other Macintosh software
application and open a file you want to print.
2. Choose Page Setup from the File menu. You see the Page
Setup dialog box:
You can also create
custom setting groups in
your printer software that
you can select each time
you open an application.
See page 3-33 for details.
3. Choose your paper size, orientation, and other options as
described on page 3-15 and click OK.
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Basic Printing
4. Now choose Print from the File menu in your application.
You see the printer settings dialog box:
Click to
select
Automatic
mode
Use the Quality/Speed
slider to select your
print resolution
Click to select your media type
5. Choose the number of copies and indicate which pages you
want to print.
6. Make sure the Mode option is set to Automatic. This is
the easiest way to get good printing results for all kinds of
documents, on all types of paper.
7. Choose the Media Type you want to print on from the
following list:
For printing at the highest
resolution (1440 dpi), you
need to use plain paper,
Photo Paper, or one of the
Photo Quality media. For
the best printing at any
resolution, always use
EPSON media.
◗
Plain Paper
◗
360 dpi Ink Jet Paper
◗
Photo Quality Ink Jet Paper
◗
Photo Paper
◗
Photo Quality Glossy Film
◗
Ink Jet Transparencies
The type of paper or other media you choose determines
the print quality or resolution you can use. If you’re not
sure which setting to select for your media, see the table on
page 2-1.
8. Choose Color or Black ink.
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Basic Printing
9. Set the slider to Quality or Speed. This lets you choose
between the fastest printing or the highest resolution for the
media you’re using. To use the highest resolution available
for plain paper (1440 dpi), you need to access the More
Settings dialog box; see page 3-4 for instructions.
Note:
The Quality/Speed slider
is not available for certain
media types.
You may want to click
the Utility button and
open the Status Monitor
window. See page 4-16
for more information.
See Chapter 5 for
instructions on using the
other utilities available in
the Utility dialog box.
10. Click the Layout button and check the proportional
printing, watermark, and page layout options to make sure
they’re correct for your print job. See page 3-20 for details.
For information on the Print Order options, see page 3-19.
Then click OK to return to the printer settings dialog box.
11. Click Print when you’re finished checking your settings.
If you chose background printing when you set up your
printer, you can continue working while your document is
printing. See “Using Monitor3” on page 4-14.
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Basic Printing
What To Do When the Printer
Lights Flash
paper out light
black ink out light
black cleaning
button
color ink out light
load/eject button
color cleaning
button
power button
power light
The four lights on your printer’s control panel show the
printer’s status and alert you to problems like paper jams.
S
When the paper out light flashes, paper is jammed in the
printer. Turn off the printer and gently pull out all jammed
paper. Then press the E load/eject button. See page 6-14 for
more information.
S
When the paper out light comes on, your paper ran out or is
incorrectly loaded. Load paper in the feeder and then press
the E load/eject button.
BA
When an ink out light flashes, your ink supply is low. Make
sure you have a replacement cartridge.
BA
When an ink out light comes on, you need to replace the ink
cartridge. See Chapter 5 for instructions.
P
When the power light flashes, the printer is receiving a print
job or performing a maintenance operation.
PSBA
When two or more lights flash, your printer may have a
problem. See page 6-9 for more information.
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2
Printing on
Special Media
Your EPSON Stylus COLOR 850 lets you print on just about
any kind of paper you want to use. You can get great results
printing on various sizes of plain paper, letterhead, and
envelopes, but you’ll get even better results with specially coated
ink jet paper.
For the best output, use EPSON’s photo-quality media: ink jet
paper, glossy paper, glossy film, index cards, and photo paper.
For special projects, you can use a variety of EPSON media
designed for ink jet printers, ranging from transparencies to
iron-on transfer paper.
Using Special Paper and Media
When you print on special media, you need to be careful about
choosing the correct Media Type and Paper Size settings in
your printer software. The table below lists the available
EPSON media and the corresponding Media Type setting for
each one in your printer software.
EPSON ink jet media and their settings
Media name
Size
Part number
Media Type setting
EPSON 360 dpi Ink Jet Paper
Letter
A4
S041060/S041028
S041059/S041025
360 dpi Ink Jet Paper
EPSON Iron-on Cool Peel
Transfer Paper
Letter
S041153/S041155
EPSON Special Coated Paper
for 360 dpi Printing
Letter
S041060
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Printing on Special Media
EPSON ink jet media and their settings
Media name
Size
Part number
Media Type setting
EPSON High Quality Ink Jet
Paper
Letter
A4
S041111
S041117
Photo Quality
Ink Jet Paper
EPSON Photo Quality Ink Jet
Paper
Letter
A4
Legal
S041062/S041029
S041061/S041026
S041067/S041048
EPSON Special Coated Paper
for 720 dpi Printing
Letter
S041062
EPSON Photo Quality Ink Jet
Cards
4.1 × 5.8 (A6) S041054
8 × 10
S041122
EPSON 720 dpi Index Card
4.1 × 5.8 (A6) S041054
EPSON Photo Quality Self
Adhesive Sheets
A4
S041106
EPSON Photo Quality Glossy
Paper
Letter
A4
S041124
S041126
EPSON Photo Paper
4×6
Letter
A4
Panoramic
S041134
S041141
S041104
S041145
EPSON Photo Quality Glossy
Film
Letter
S041072
A4
S041071
4.1 × 5.8 (A6) S041107
EPSON High Quality Glossy
Paper
Letter
EPSON Photo Stickers Kit
(CD-ROM and paper)
EPSON Photo Stickers (refill)
4.1 × 5.8 (A6) S041144-KIT
Photo Paper
Photo Quality Glossy
Film
S041072
4.1 × 5.8 (A6) S041144
EPSON Ink Jet Transparencies
Letter
A4
EPSON Iron-On Transfer Paper Letter
S041064
S041063
Ink Jet Transparencies
SE41001/SE41002
To order EPSON papers and other media, contact your dealer
or call EPSON Accessories at (800) 873-7766 (U.S. sales only).
In Canada, call (800) 873-7766 for dealer referral.
The type of paper or other media you use is one of the most
important factors in determining the quality of your printed
output. The following tips will help you get the best results on
any type of paper or other media.
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Printing on Special Media
Letterhead, Preprinted Forms, and Legal-size
Paper
Load the top edge first. When you load long paper, pull up the
paper support extension and both output tray extensions.
Note:
When you load paper,
make sure the printable
side is facing up. Some
special media have a cut
corner that you need to
position in the upper right
of the paper support. Also
follow any instructions in
the package. Always
handle sheets by the
edges, and don’t touch
the printable surface.
paper support extension
output tray
extensions
EPSON 360 dpi, High Quality, and Photo
Quality Ink Jet Paper
Caution:
Don’t use the cleaning
sheets that may be
included with your special
media; they may jam
inside the printer.
You can load paper up to the arrow mark on the left edge guide.
If you use legal-size ink jet paper, don’t load it more than half
way to the arrow mark.
EPSON Photo Quality Glossy Paper, Film,
and Transparencies
Before you load glossy film or transparencies, put a support
sheet (packed with the media) or a plain paper sheet beneath the
stack. (Don’t use a support sheet with Photo Quality Glossy
Paper.) You can load up to 20 sheets of glossy paper, up to 30
sheets of glossy film, or up to 10 transparencies.
2-3
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Printing on Special Media
However, you may get better results by loading one sheet at a
time. With multiple sheets loaded, the minimum top margin
you can use is 1.2 inches (30 mm). If you want to use a smaller
top margin, load and print one sheet at a time.
Note:
Use ink jet papers within
one year of purchase.
Use glossy media and
transparencies within six
months. Return unused
sheets and envelopes to
their original package as
soon as possible. See
Appendix D for more
storage information.
Remove each sheet from the output tray immediately after it’s
printed. Make sure each sheet is dry before stacking. If your
media package included protective sheets, cover the printed side
of your media with these sheets before stacking.
To print on transparencies, remove the paper support and
reposition it in the slots at the back of the paper support holder.
Envelopes
You can load up to 10 envelopes as shown below:
Note:
Load the envelopes flap
edge first and printable
side up. Also select the
correct envelope size for
the Paper Size setting in
the printer software.
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Printing on Special Media
If ink smears when you print on envelopes or other thick media,
set the paper thickness lever to the + position. Open the printer
cover and position the lever as shown below. (Make sure you
return the lever to the 0 position before you print on other
media.)
Set the thickness lever
to + if ink smears
when you print on thick
media
EPSON Photo Paper
Note:
To keep your printouts
looking their best, store
them in a resealable
plastic bag or other
airtight covering and
protect them from heat,
humidity, and direct
sunlight.
Be sure to support your
Panoramic Photo Paper
as it ejects from the
printer so it doesn’t fall
onto the floor.
You can use EPSON Photo Paper to print photographs that
look almost as good as the ones you get from film processing.
4 × 6-inch Photo Paper is perforated around the edges, so you
can trim your printouts and “bleed” the photo—extend it to the
edge of the paper—on all sides.
You can load up to 20 sheets of 4 × 6-inch, Letter-size, or
A4-size Photo Paper or 1 sheet of Panoramic paper at a time.
Make sure you place a support sheet beneath the paper if it is
included in the paper package.
Keep the following in mind when using EPSON Photo Paper:
◗
Load the paper with the whiter side facing up.
◗
If you’re loading Panoramic Photo Paper, pull up the paper
support extension as shown on page 2-3. Then load the
Panoramic paper and hold up its top edge while you press
the E load/eject button to feed it into the printer.
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Printing on Special Media
◗
If you’re loading 4 × 6-inch Photo Paper, position the
perforated margins as shown:
◗
When you create an image for printing on 4 × 6-inch Photo
Paper in your application software, size it to 4.25 × 6.25
inches. For other sizes of Photo Paper, see Appendix D for
the maximum printable area specifications.
0.67 in
trim size
printed image size
0.24 in
0.12 in
0.12 in
You can use 4 × 6-inch
EPSON Photo Paper like
a postcard. Simply print
your image on the glossy
side of the paper using
Photo Paper as the Media
Type setting and let your
image dry. Then print
your message on the
uncoated side of the
paper using 360 dpi Ink
Jet Paper as the Media
Type setting.
◗
0.24 in
Choose these printer software settings for your size of
Photo Paper:
◗
Choose Photo Paper as the Media Type setting.
◗
For 4 × 6-inch Photo Paper, select EPSON Photo
Paper 4 × 6 in as the Paper Size setting and Maximum
as the Printable Area setting. After you print, fold the
paper back and forth along the perforations and
carefully tear the margins off.
◗
For Letter- or A4-size Photo Paper, select Letter or A4
as your Paper Size setting.
◗
For Panoramic Photo Paper, choose Panoramic
210 × 594 mm as the Paper Size setting.
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Printing on Special Media
EPSON Photo Quality Ink Jet Cards
You can load up to 30 cards at a time. Always place the
included support sheet under the cards. When you’re ready to
print, use your software to set the Paper Size option for the
size card you’re using. Make sure you set the paper thickness
lever to the + position as shown on page 2-5.
EPSON Photo Quality Self Adhesive Sheets
Use these sheets to print labels or stickers. You can load one
sheet at a time. Make sure your adhesive sheets are fully adhered
to their backing sheet before you load them.
For iron-on transfers,
make sure you reverse
your image before you
print it, especially if it
includes text. Then the
text will read correctly
when it’s transferred. You
can use the Flip
Horizontal option in your
printer software. See
page 3-6 for more
information.
EPSON Iron-On Transfer Paper
You can print photos, company logos, or anything else you
want on this paper, and then transfer your images to T-shirts or
other cloth items. Load one sheet of transfer paper at a time.
After you print, follow the instructions that came with the
paper to iron the image onto the shirt or other item.
Be sure to select Ink Jet Transparencies as the Media Type
setting for the best results.
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3
Custom Printing
When your presentation graphics, photographs, or other
projects have special printing requirements, you can use the
custom settings in your EPSON Stylus COLOR 850 software.
You can choose predefined settings or adjust individual options
like brightness, contrast, saturation, and halftoning. For
professional-quality color accuracy, you can use Image Color
Matching (ICM) under Windows 95 or ColorSync on the
Macintosh.
If you’re using Windows 95, Windows NT, or a Macintosh,
your printer software’s print layout options let you print almost
any size image on your printer, proof multiple pages on one
sheet of paper, and add watermarks.
This chapter includes the following information:
◗
Using predefined advanced settings
◗
Customizing print quality and special effects
◗
Customizing color settings
◗
Using ColorSync on the Macintosh
◗
Selecting paper size and orientation options
◗
Selecting print layout, page frame, and watermark options
◗
Saving custom settings
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Custom Printing
Using Predefined Advanced
Settings
Predefined settings provide an easy way to fine-tune your
printer’s operation for special image types. Follow these steps to
print with predefined settings:
1. Create your image or document in your application
software.
2. Access the printer settings dialog box as described on
page 1-2 (Windows) or page 1-8 (Macintosh).
You see one of the following dialog boxes:
Click Advanced, then click here to
see a list of project types
Macintosh
Click Advanced, then click here
to see a list of project types
Windows
3. Choose Color or Black ink.
4. Click Advanced, and then Custom Settings. You see the
list of project types.
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Custom Printing
5. Choose the right setting for your project following these
guidelines:
◗
Note:
Always choose your Ink
setting before you select
a project from the
Custom Settings list.
Selecting PhotoEnhance
or PhotoEnhance2,
ICM, or ColorSync
automatically sets the
Ink option to Color.
Printing with
PhotoEnhance or
PhotoEnhance2 may take
longer, depending on
your computer system
and image.
Photo, PhotoEnhance, and
PhotoEnhance2 have
similar effects. However,
PhotoEnhance and
PhotoEnhance2
intelligently analyze your
image data and their
effect varies widely
depending on your image.
The Photo setting
consistently increases the
contrast. You may want to
experiment to choose the
best setting for your
image.
Photo
For printing scanned photographs. Increases contrast
in the image.
◗
Text/Graph
For printing graphics-intensive documents like
presentation pages with charts and graphs. Intensifies
colors and lightens the midtones and highlights.
◗
PhotoEnhance2 or
PhotoEnhance (Windows 3.1 only)
For printing images captured using a video camera,
digital camera, or scanner. Produces sharper images
and more vivid colors by automatically adjusting the
contrast, saturation, and brightness. Corrects for
overall under- and over-exposure of the original image.
◗
Economy
For rough drafts of text only, on plain paper. Saves ink.
◗
ICM (Windows 95 only)
Automatically adjusts printout colors to match the
colors on your screen. Not available when printing on
plain paper or Ink Jet Transparencies.
◗
ColorSync (Macintosh only)
Automatically adjusts printout colors to match the
colors on your screen. Not available when printing on
plain paper or Ink Jet Transparencies. For more
information, see page 3-9.
6. Choose the Media Type you want to print on. (If you’re
not sure which setting to select, see the table on page 2-1.)
7. In Windows, click the Paper and Layout (not available on
Windows 3.1) tabs to check or change any necessary
settings, as described on page 3-11 and page 3-20.
On a Macintosh, check or change any necessary settings on
the Page Setup and the Layout dialog boxes as described on
page 3-15 and page 3-27.
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Custom Printing
8. When you’re finished, click Print (Macintosh) or OK
(Windows). If you’re using Windows, click any other
buttons that your application uses for printing.
Customizing Print Quality and
Special Effects
After you customize your
print settings for a special
project, you can save
them as a group. Then
you can reuse them
whenever you print a
similar project. See
page 3-33 for instructions.
If you need the maximum control over your project, or you
want to experiment with special effects, you can adjust
individual settings in your printer software. Follow these steps:
1. Create your image or document in your application
software.
2. Access the printer settings dialog box as described on
page 1-2 (Windows) or page 1-8 (Macintosh).
3. Click Advanced, and then click More Settings. You see
the More Settings dialog box:
Click here to change your
Print Quality (resolution)
Some of these options
are automatically set
or disabled by other
settings you choose
Windows
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Custom Printing
Click here to change your
Print Quality (resolution)
Some of these options
are automatically set
or disabled by other
settings you choose
Macintosh
4. Choose one of the following Print Quality options:
◗
Economy
For low-resolution rough drafts on plain paper. Saves
ink.
Note:
The Print Quality is
selected automatically
depending on the current
Media Type. If you
choose a Print Quality
setting that is not
appropriate for your
media, the driver changes
the Media Type setting.
Be sure to check both of
these settings.
◗
Normal - 360 dpi
For most documents on plain paper, transparencies, or
360 dpi Ink Jet paper.
◗
Fine - 720 dpi
For high-resolution output on plain paper, Photo
Paper, or Photo Quality media.
◗
SuperFine - 1440 dpi
For the highest-resolution output on plain paper,
Photo Paper, or Photo Quality media.
5. Choose the Media Type and Ink settings you want to use,
following the guidelines in Chapters 1 and 2.
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Custom Printing
6. Choose one of the following Halftoning options:
◗
No Halftoning
For printing black text only.
◗
Note:
In Automatic mode, the
Halftoning setting is
selected based on the
data in your print job.
In Advanced mode,
Halftoning is preselected
for each project type
setting. No Halftoning is
available only when you
select Black as the Ink
setting.
For printing photographic or video/digital camera
images. Blends each color dot with the dots around it.
◗
Fine Dithering, Coarse Dithering
For printing graphs or other images that require
precise, solid areas of bright colors. Use Coarse for
images with more shading and less detail. Use Fine for
images with more detail and less shading.
7. Choose any of the following print options.
◗
Some of the print options
at the bottom left of the
More Settings window
are automatically
selected or disabled
by the Print Quality
(resolution) you choose.
Error Diffusion
MicroWeave
For improved print quality. Prints graphic data in finer
increments to eliminate unwanted banding effects
(light horizontal lines). Always use for color printing.
◗
Super MicroWeave
Increases the MicroWeave function when you’re using
Fine - 720 dpi Print Quality on plain paper or using
SuperFine - 1440 dpi with Photo Paper or one of the
Photo Quality media. Slows print speed.
◗
High Speed
For fast, bidirectional printing at lower quality.
◗
If vertical lines in your
printout are misaligned
when you use the High
Speed setting, you may
need to align the print
heads. See Chapter 5
for instructions.
Flip Horizontal
Prints a mirror image of your document. Use for
printing with iron-on transfer paper so your ironed-on
printout will read correctly.
◗
Finest Detail
For printing text, graphics, and line art with very sharp
edges. Slows print speed and increases your system
memory requirements.
8. Click OK if you’re ready to return to the printer settings
dialog box, or see the next section if you want to adjust
your printer’s color settings.
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Custom Printing
Customizing Color Settings
You can choose from several color adjustment modes or
manually adjust brightness, contrast, saturation, and CMY
color values. Or, to correct the colors and exposure of digital
images, you can use PhotoEnhance2 (PhotoEnhance on
Windows 3.1).
To achieve the maximum color accuracy, you can use Image
Color Matching (ICM; Windows 95) or ColorSync
(Macintosh).
Follow these steps to customize your color settings:
1. Access the More Settings dialog box as described on
page 3-4.
The color settings appear on the right side of the dialog
box, as shown:
Click to set a Color Adjustment Mode
Click to set a Color Adjustment Mode
Drag
sliders to
set values
between
-25% and
+25%
Windows
Macintosh
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Custom Printing
2. Choose one of the following Color Adjustment Modes.
(You don’t need to select any of these options if you’ll be
using ICM (Windows 95) or ColorSync (Macintosh) as
described in step 4.)
◗
Automatic
Analyzes the color information in your project and
optimizes color correction accordingly.
◗
Photo-realistic
For printing color photographs.
◗
Vivid
For printing graphics-intensive documents like
presentation pages with charts and graphs. Intensifies
colors and lightens the midtones and highlights.
◗
No Color Adjustment
Disables the color adjustment features of the printer
software so you can use a stand-alone color
management utility.
3. If you want to specify individual color correction values,
use the sliders to increase (drag right) or decrease (drag left)
the settings listed below. (If you use one of the options
described in step 4, you won’t be able to specify individual
color correction values.)
◗
Brightness
Makes your image lighter or darker.
◗
Contrast
Increases or decreases the difference between the bright
or dark parts of an image.
◗
Saturation
Makes colors more vivid or less vivid.
◗
Cyan, Magenta, Yellow
Increases or decreases the amount of the three ink
colors that combine to make a full-color picture. Use
these sliders to fine-tune the color balance in your
printout.
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Easch3.fm5 Page 9 Tuesday, March 24, 1998 1:14 PM
Custom Printing
4. For even more fine-tuning, choose one of these color
correction methods:
◗
Note:
When you choose
PhotoEnhance,
PhotoEnhance2, ICM,
ColorSync, or No Color
Adjustment all the other
color options are preset.
PhotoEnhance2 or
PhotoEnhance (Windows 3.1 only)
Produces sharper images and more vivid colors by
automatically adjusting the contrast, saturation, and
brightness. Corrects for overall under- and
over-exposure of the original image.
◗
ICM (Windows 95 only)
Automatically adjusts printout colors to match colors
on the screen.
◗
ColorSync (Macintosh only)
Automatically adjusts printout colors to match colors
on the screen. See “Using ColorSync on the
Macintosh” for more information.
5. Click OK to return to the printer settings dialog box.
Using ColorSync on the Macintosh
Every device you use for producing or viewing colors—your
monitor, scanner, and printer—employs a different color
technology. That’s why it’s difficult to get printed colors to
match the colors displayed on your monitor or other device.
The Macintosh ColorSync system helps you control all your
devices so their colors match your printer’s as closely as possible.
ColorSync uses profile information from each device—
including your EPSON Stylus COLOR 850 printer—to
achieve accurate color matching. First you have to make sure
your monitor’s profile is set. Then you can use your printer
software to specify the exact method of color matching you
want to use.
3-9
Easch3.fm5 Page 10 Tuesday, March 24, 1998 1:14 PM
Custom Printing
Follow these steps to set your monitor’s ColorSync profile and
use your printer software’s ColorSync features:
1. Open the ColorSync System Profile under Control
Panels on the Apple menu.
2. Click the Set Profile button.
3. Select your monitor from the list, and then click Select.
4. Close ColorSync System Profile.
5. Access the More Settings dialog box as described on
page 3-4.
6. Click ColorSync.
7. For Profile, choose EPSON Standard. This is the
ColorSync profile created especially for your printer. Don’t
choose any other printer profile you may have on your
system.
8. Choose one of the following options for Rendering Intent:
◗
Perceptual
For printing scanned photographs.
◗
Saturation
For printing graphics-intensive documents like
presentation pages with charts and graphs.
◗
Colorimetric
For matching colors on your screen as exactly as
possible. Reproduces colors the way your eye
distinguishes them.
9. Click OK to return to the printer settings dialog box.
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Custom Printing
Selecting Paper Size and
Orientation Options
Your printer can print on paper up to 9.5 inches wide and up to
44 inches long in either portrait or landscape orientation. If you
print multi-page documents or multiple copies of documents,
you can print the pages collated and in reverse order. You can
even rotate the printed document by 180 degrees to make it
closer to the bottom of the paper (not available with
Windows 3.1).
Selecting Paper Options in Windows
Follow these steps to select paper options on the Paper tab:
1. Create your image or document in your application
software.
2. Access the printer settings dialog box as described on
page 1-2.
3. Click the Paper tab. You see the Paper dialog box:
Click to select your
Paper Size
Page graphics
change to show
Collate and Reverse
Order settings
Printer graphic reflects
changes to Orientation
and Printable Area settings
Rotate by 180° is not
available with
Windows 3.1
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Custom Printing
4. Click the Paper Size drop-down list to select the size of
paper you loaded in the printer.
The sizes marked with an asterisk (*) are not available with
Windows 3.1. These sizes are larger than you can load in
your printer and can be used only with the Proportional
Printing setting on the Layout tab; see page 3-20 for more
information.
Note:
If the Proportional
Printing setting is set to
Normal and you select
one of the paper sizes to
the right that is marked
with an asterisk (*), you
see a dialog box asking
you to select a paper size
that fits your printer. See
page 3-20 for more
information.
A4 210 × 297 mm
B5 182 × 257 mm
A5 148 × 210 mm
Letter 8 1/2 × 11 in
Legal 8 1/2 × 14 in
Executive 7 1/4 × 10 1/2 in
Half Letter 5 1/2 × 8 1/2 in
A6 Index card 105 × 148 mm
Index card 5 × 8 in
Index card 8 × 10 in
Envelope #10 4 1/8 × 9 1/2 in
Envelope DL 110 × 220 mm
Envelope C6 114 × 162 mm
Photo Paper 4 × 6 in
Panoramic 210 × 594 mm
B4 257 × 364 mm *
B3 364 × 514 mm *
Ledger 11 × 17 in *
A3 297 × 420 mm *
Super A3/B 329 × 483 mm *
A2 420 × 594 mm *
US C 17 × 22 in *
User Defined (See page 3-14 for instructions.)
5. If you did not or cannot select the number of copies you
want to print in your application program’s Print dialog
box, choose the number (from 1 to 99) in the Copies box.
Don’t select the number of copies here and in your
application’s Print dialog box; you’ll get twice the number
of copies you want.
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Custom Printing
6. If you’re printing multiple copies of a multi-page document
and you want the copies printed in sets, click the Collate
checkbox. The page graphics change to show collated
documents.
7. If you’re printing a multi-page document and want the last
page printed first so the pages come out without needing to
be reordered, click the Reverse Order checkbox. The page
graphics change to show later pages printing first.
8. Select the direction of printing on the page using the
Orientation options. To print your document oriented as
shown in one of the following printer graphics, select the
options listed below it.
Note:
The Rotate by 180°
setting lets you print
the lower portion of a
document first, with a
bottom margin as small
as 0.12 inch (3 mm) and
a top margin as small as
0.55 inch (14 mm). This
option is not available
with Windows 3.1.
Portrait orientation
Portrait orientation
Rotate by 180°
Landscape orientation
Landscape orientation
Rotate by 180°
9. To use the maximum printable area of your selected paper
size, set the Printable Area option to Maximum. To center
your document on the page, select Centered.
10. Click a tab for the settings you want to check or change
next, or click OK to print your document.
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Custom Printing
Creating User Defined Paper Sizes
You can create up to 10 custom paper sizes (only one in
Windows 3.1) or and add them to the Paper Size list using the
User Defined option. This is useful if you’re printing a custom
size document, such as a banner. You can select any width from
3.94 to 9.5 inches, and any height (length) from 3.94 to
44 inches.
Note:
In Windows 95 and
Windows NT, the Paper
Width and Paper Height
units are in hundredth of
an inch (or centimeter)
increments. For example,
850 equals 8.50 inches.
Follow these steps to create a custom paper size with the User
Defined option:
1. Follow the steps on page 3-11 to access the printer software
and select the Paper tab.
2. Click the Paper Size list and scroll to the bottom of it
using the arrows or scroll bar.
3. Click the User Defined option. You see one of the
following dialog boxes:
Windows 3.1
Windows 95
Windows NT
4. Windows 95 or Windows NT
Type a name (up to 24 characters) for your custom paper
size in the Paper Size Name field. Then select a Paper
Width and Paper Height for the paper. To use centimeters
instead of inches, click the 0.01cm option. When you’re
finished, click Save. The paper size name appears in the
Paper Size list in the dialog box. Add more sizes if you
want, and click OK when you’re done.
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Custom Printing
Windows 3.1
You can create only one User Defined paper size. Type the
width in the Paper Width field and the length in the
Paper Height field. Then click OK.
5. You see the Paper tab again. The paper size name you
defined is added to the Paper Size list and selected as the
current setting. (In Windows 3.1, the setting is named
User Defined.)
6. To change or delete a custom paper size:
Windows 95 or Windows NT
Click User Defined in the Paper Size list. Then, on the
User Defined Paper Size dialog box, select the custom
paper name in the Paper Size list and change the Paper
Width, Paper Height, and/or Unit settings as necessary, or
click Delete. Click OK when you’re done.
Windows 3.1
You can change the custom paper size, but cannot delete it.
Click User Defined in the Paper Size list. Then, on the
User Defined Paper Size dialog box, change the Paper
Width and Paper Height settings as necessary. Click OK
when you’re done.
Selecting Paper Options on a Macintosh
The Paper Size and Orientation options for your printer
software are on the Page Setup dialog box. The options for
collating and reversing the page order are on the Layout dialog
box. Follow the steps in these sections for selecting the paper
options:
◗
Choosing paper size and orientation options
◗
Selecting print order options
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Custom Printing
Choosing Paper Size and Orientation Options
Follow these steps to select the Paper Size and Orientation
options:
1. Create your image or document in your application
software.
2. Open the File menu and select Page Setup. You see the
Page Setup dialog box:
Click to select
your Paper Size
Click to select
your Orientation
options
Printer graphic reflects changes to
Orientation and Printable Area settings
3. Click the Paper Size pop-up list to select the size of paper
you loaded in the printer.
A4
B5
A5
Letter
Legal
Executive
Half Letter
Envelope #10
Envelope C6
Envelope DL
A6 Index card
Index card 5 ×8in
Index card 8 ×10in
EPSON Photo Paper 4×6in
Panoramic 210 ×594mm
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Custom Printing
If you don’t see the exact size you need in the list, you can
create a custom paper size; see page 3-18 for instructions.
4. Select the direction of printing on the page using the
Orientation options. To print your document oriented as
shown in one of the following printer graphics, select the
options listed below it.
Note:
The Rotate by 180°
setting lets you print the
lower portion of a
document first, with a
bottom margin as small
as 0.12 inch (3 mm) and a
top margin as small as
0.55 inch (14 mm).
Portrait orientation
Portrait orientation
Rotate by 180°
Landscape orientation
Landscape orientation
Rotate by 180°
5. To use the maximum printable area of your selected paper
size, set the Printable Area option to Maximum. To center
your document on the page, select Centered.
6. If you want to collate multiple copies of a multi-page
document or you want to reverse the order in which pages
are printed, click OK. Then see page 3-19 for instructions.
If you’ve finished selecting page size and orientation
options, click OK to close the Page Setup dialog box. Then
select Print from the File menu to select any other printer
settings you may need and print your document.
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Custom Printing
Creating custom paper sizes
You can create up to 8 custom paper sizes and add them to the
Paper Size list. This is useful if you’re printing a custom size
document, such as a banner. You can select any width from
3.94 to 9.5 inches, and any height (length) from 3.94 to
44 inches.
Follow these steps to create a custom paper size:
1. Follow the steps on page 3-16 to access the Page Setup
dialog box.
2. Click the Customize button. You see the following dialog
box:
3. Click the New button. Width and Height fields and
Inches and cm radio buttons appear on the screen.
4. Type the width and length of your custom paper in the
Width and Height fields. If you need to change from
inches to centimeters, click the correct radio button.
5. Type a name for your custom paper size in the New Paper
Size field, then click OK. The name is added to the Paper
Size list and selected as the current setting in the Page
Setup dialog box.
6. To delete a custom paper size, click the Customize button.
Then click the name of the custom paper size, and click
Delete. Click OK to return to the Page Setup dialog box.
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Custom Printing
Selecting Print Order Options
Follow these steps to use the Collate and Reverse Order
options:
1. Open your application program’s File menu and select
Print .
2. Click the Layout button. You see the Layout dialog box:
Note:
For information on the
other settings on the
Layout dialog box, see
page 3-27.
Print Order options
3. If you’re printing multiple copies of a multi-page document
and you want the copies printed in sets, click the Collate
checkbox. The page graphics change to show collated
documents.
4. If you’re printing a multi-page document and want the last
page printed first so the pages come out without needing to
be reordered, click the Reverse Order checkbox. The page
graphics change to show later pages printing first.
5. Click OK to close the Layout dialog box.
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Custom Printing
Selecting Print Layout Options
Note:
Layout options are
available only when you’re
using Windows 95,
Windows NT, or a
Macintosh.
Your printer software’s print layout options let you reduce or
enlarge almost any size document to print on your printer. You
can also select options to proof multiple pages on one sheet of
paper, add page frames, and add a predefined or custom
watermark.
For Windows 95 and Windows NT instructions, see the next
section. For Macintosh instructions, see page 3-27.
Choosing Print Layout Options in Windows
Follow the steps in these sections to use options in the Layout
dialog box:
◗
Using proportional printing
◗
Using multiple print layouts and page frames
◗
Adding a watermark
Using Proportional Printing
When you want to make the printed size of a document
different from its actual size, you can use your printer software’s
proportional printing features to reduce or enlarge it. You can
proportion the document to fit in the maximum, centered area
on a selected paper size. You can also choose to reduce or
enlarge it to a selected percentage.
Follow these steps to use proportional printing:
1. Follow the steps on page 3-11 to access the printer software
and select the Paper tab.
2. Click the Paper Size list and select the actual size of the
document you want to print.
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Custom Printing
For example, if your document size is 11 × 17 inches, select
Ledger 11 × 17 in. This paper size is too large to fit in your
printer, so you’ll need to proportion it to fit on a smaller
paper size (by reducing the document size). If your
document size is 5 × 8 inches, but you want it to fit in the
maximum area on Letter-size paper, you’ll need to
proportion it to fit on a larger paper size (by enlarging the
document size).
3. If the Paper Size setting you selected for your document is
within the maximum paper size that can fit on your printer,
but you want to enlarge or reduce the document, you need
to select proportional printing manually. Go to step 5.
4. If the Paper Size setting you selected is larger than the
maximum size that can be printed on your printer, you see
the following dialog box:
In the Output Paper list, select the actual size of the paper
loaded in the printer and click OK. This automatically
turns on proportional printing and sets the correct
reduction percentage so the document fits into the
maximum, centered printable area on the output paper
you select.
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Custom Printing
The selected Paper Size, reduction percentage, and
Output Paper settings now appear on the printer graphic.
If you want to adjust the proportions or sizes, go to step 5.
If you’re ready to print, go to step 7.
Paper Size setting
reduction percentage
Output Paper setting
5. Click the Layout tab. You see the Layout dialog box:
Proportional
Printing options
Windows 95
only
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Custom Printing
6. Select one of the following proportional printing options:
◗
Select Normal to set the print proportion to 100%.
◗
Select Fit to Page to automatically reduce or enlarge
the document to fit on the paper size loaded in the
printer. The Paper Size option beneath the Fit to
Page option becomes active; select the size of paper
loaded in the printer.
Note:
If you previously selected
a Paper Size setting that
is larger than the
maximum paper size for
your printer and then
choose Normal, the
printer software changes
the Paper Size to
Letter 8 1/2 × 11 in.
Select Fit to Page,
then select the size
of paper loaded in
the printer here
◗
Select Custom to reduce or enlarge the document by a
specific percentage (10% to 400%).
7. If you’re finished selecting Layout options, click OK.
If you want to select more options, see the next sections.
Using Multiple Print Layouts and Page Frames
(Windows 95 Only)
Note:
You can’t select a
multiple print layout
option if you’re using a
proportional printing
option (either Fit to Page
or Custom).
If you’re printing a multiple page document, but you want a
quick proof of the images on each page printed on one piece of
paper, you can select Print Layout options in the printer
software. You can choose the way the pages are placed on the
paper and add a lined frame to each page, if you want.
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Custom Printing
Follow these steps to use the Print Layout options:
1. To print multiple pages of your document on one sheet of
paper, select either the 2 Pages or 4 Pages radio button.
Click a button to
select a multiple
page print layout
Note:
You can select a page
order only if it works with
the proportion of your
selected Paper Size
and/or your current
orientation setting, either
Portrait or Landscape.
2. If the page order of the layout shown in the printer graphic
is how you want your document printed, go to step 3.
To change the page order, click the Page Order button.
Then select the page order you want to use from the Print
Layout dialog box that appears.
3. If you want to frame each page’s contents with a black line,
one dot wide, click the Print page frames checkbox.
4. If you’re finished selecting Layout options, click OK.
If you want to select more options, see the next section.
Adding a Watermark
Note:
To add a custom
watermark, you must first
create the watermark as a
bitmap in an application
program that can create
bitmap files. See your
application’s
documentation for
instructions.
You can add a watermark to each page in your document to
emphasize its purpose or indicate how the document should be
handled. For example, you may want to add a watermark of the
word “Confidential” to documents you don’t want distributed
to other parties. Or you can add a custom bitmap of your
company logo so your document looks like printed letterhead.
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Custom Printing
Follow the steps in the correct section below to add a
predefined or custom watermark.
1. To turn on the watermark feature, click the Watermark
checkbox.
2. The default watermark is Confidential. To change the
watermark or specify how it appears, click the Watermark
Settings button. You see the following dialog box:
Click here to select a
predefined watermark
See how your
selections will look
in the Layout
graphic shown
here
Click here to load a
custom watermark
you’ve created
Specify how you want
your watermark to
appear using these
options
3. To select a different predefined watermark, click the arrow
in the Watermark drop-down list and choose one of the
following options:
Note:
If you selected a multiple
page print layout option
(as described on
page 3-23), your
watermark will appear on
each page in the layout.
Confidential
Draft
Urgent
Priority
Hot
Do Not Copy
For Your Eyes Only
Review Copy
Top Secret
Duplicate
Then go to step 5.
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Custom Printing
4. To load a custom watermark you’ve created as a bitmap in
an application program, click the User Defined button.
You see the following dialog box:
Note:
You can create up to 10
custom watermarks. In
Windows 95, you can use
any bitmap file up to
15MB in size. With
Windows NT, the file
can be any size.
To delete a custom
watermark you’ve added
to the list, click the User
Defined button. Then
select the watermark and
click Delete. Click OK to
close the dialog box.
Click Browse to select
your bitmap file
Then type a name for your
custom watermark here
and click Save
Click the Browse button. You see the Select a bitmap file
dialog box. Navigate to the folder containing the bitmap
file you want to use, select the file, and click OK.
Type a name for the custom watermark (up to 24
characters long) in the Watermark field. Click the Save
button to add it to the list, then click OK.
The custom watermark now appears as the selected
watermark in the Watermark Settings dialog box and is
shown in the Layout graphic.
5. Now select the way you want the watermark to appear by
choosing the following options. The Layout graphic
changes to reflect all the settings you choose.
Note:
If your monitor displays
only 16 colors, the
Intensity adjustments are
not shown in the Layout
graphic. If you choose the
No Halftoning setting, the
Intensity setting does not
determine how your
watermark is printed.
◗
Position selects where you want the watermark to
appear on your page: Center, Top-Left, Top-Right,
Bottom-Left, or Bottom-Right.
◗
Size adjusts the size of the watermark, either larger or
smaller, as you move the slide bar.
◗
Color lets you choose a color for your predefined
watermark: Red, Black, Blue, Aqua, Lime, Fuchsia,
or Yellow. You cannot select a color for a custom
watermark; it is printed in its original colors.
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Custom Printing
◗
Intensity sets the lightness or darkness of the
watermark (from 5% to 100%) based on where you
move the slide bar.
6. If you’re finished changing Layout options, click OK to
close the Layout dialog box.
Choosing Print Layout Options on a
Macintosh
Follow the steps in these sections to use options in the Layout
dialog box:
◗
Using the Fit to Page option
◗
Using multiple print layouts and page frames
◗
Adding a watermark
Using the Fit to Page Option
When you want to make the printed size of an document
different from its actual size, you can use your printer software’s
Fit to Page option to proportion it to fit in the maximum,
centered area on a selected paper size.
Follow these steps to use the Fit to Page option:
1. Create your image or document in your application
software.
2. Open the File menu and select Page Setup. You see the
Page Setup dialog box.
3. Click the Paper Size list and select the actual size of the
document you want to print. For example, if your
document size is 8 1/2 × 11 inches, select Letter for the
Paper Size option.
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Custom Printing
If you want to print this document at the maximum size on
4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page
option to reduce the document to that size. If you want to
print this document at the maximum size on Legal-size
paper (8 1/2 × 14 inches), you’ll use the Fit to Page option
to enlarge the document to that size.
4. Click OK to close the Page Setup dialog box.
5. Now open the File menu and select Print.
6. Click the Layout button. You see the Layout dialog box:
Fit to Page
options
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Custom Printing
7. Select one of the following Fit to Page options:
◗
Select Off to set the print proportion to 100%.
◗
Select On to automatically reduce or enlarge the
document to fit on the paper size loaded in the printer.
The Paper Size option beneath the Fit to Page option
becomes active.
Select the paper size you’ve
loaded in the printer here
Printer graphic displays the selected
paper size and
document size
Now select the size of the paper you’ve loaded in the
printer. This automatically sets the correct reduction or
enlargement percentage to fit the document into the
maximum, centered area on the selected paper size.
The selected document size and paper size settings now
appear beneath the printer graphic.
8. If you’re finished selecting Layout options, click OK.
If you want to select more options, see the next sections.
Using Multiple Print Layouts and Page Frames
Note:
You can’t select a
multiple print layout
option if you’re using the
Fit to Page option.
If you’re printing a multiple page document and you want a
quick proof of the images on each page printed on one piece of
paper, you can select Print Layout options in the printer
software. You can choose the way the pages are placed on the
paper and add a lined frame to each page, if you want.
3-29
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Custom Printing
Follow these steps to use the Print Layout options:
1. To print multiple pages of your document on one sheet of
paper, select either 2 Pages or 4 Pages in the Pages
pop-up list.
Click the arrow and select a
multiple page print layout
Note:
You can select a page
order only if it works with
the proportion of your
selected Paper Size
and/or your current
orientation setting, either
Portrait or Landscape.
2. If the page order of the layout shown in the printer graphic
is how you want your document printed, go to step 3.
To change the page order, click the arrow in the Page
Order pop-up list. Then select the page order you want
to use.
3. If you want to frame each page’s contents with a black line,
one dot wide, click the Print page frames checkbox.
4. If you’re finished selecting Layout options, click OK.
If you want to select more options, see the next section.
Adding a Watermark
Note:
To add a custom
watermark, you must first
create the watermark as a
PICT file in an application
program that can create
PICT files. See your
application’s
documentation for
instructions.
You can add a watermark to each page in your document to
emphasize its purpose or indicate how the document should be
handled. For example, you may want to add a watermark of the
word “Confidential” to documents you don’t want distributed
to other parties. Or you can add a custom PICT file of your
company logo so your document looks like printed letterhead.
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Custom Printing
1. To use one of the predefined watermarks, click the arrow in
the Name pop-up list in the Watermark box. Then choose
one of the following options:
Note:
If you selected a multiple
page print layout option
(as described on
page 3-29), your
watermark will appear on
each page in the layout.
Confidential
Draft
Urgent
Priority
Hot
Do Not Copy
For Your Eyes Only
Review Copy
Top Secret
Duplicate
Then go to step 3.
2. To load a custom watermark you’ve created as a PICT file
in an application program, click the Add/Delete button.
You see the following dialog box:
Note:
You can create up to 10
custom watermarks from
PICT files up to 1MB in
size.
To delete a custom
watermark you’ve added
to the list, click the
Add/Delete button. Then
select the watermark and
click Delete. Click Save to
close the dialog box.
Click the Add button to
select a PICT file
Click the Add button. You see a dialog box for selecting
files. Navigate to the folder containing the PICT file you
want to use, select the file, and click Open.
The name of your PICT file appears in the Name field and
is added to the Watermark List. Click the Save button to
close the dialog box.
The custom watermark now appears as the selected
watermark in the Layout dialog box and is shown in the
Layout graphic.
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Custom Printing
3. Now select the way you want the watermark to appear by
choosing the following options. The Layout graphic
changes to reflect all the settings you choose.
Note:
If your monitor displays
only 16 colors, the
Intensity adjustments are
not shown in the Layout
graphic. If you choose the
No Halftoning setting, the
Intensity setting does not
determine how your
watermark is printed.
◗
Color lets you choose a color for your predefined
watermark: Red, Black, Blue, Aqua, Lime, Fuchsia,
or Yellow. You cannot select a color for a custom
watermark; it is printed in its original colors.
◗
Intensity sets the lightness or darkness of the
watermark (from 5% to 100%) based on where you
move the slidebar.
◗
To adjust the size and position of the watermark, move
the cursor over the Layout graphic. Four boxes appear
in the corners of the graphic and the cursor changes to
a hand.
Click and drag
anywhere in here to
move the watermark
Click and drag one of
the corner boxes to
resize the watermark
To move the watermark, click anywhere inside the
graphic and drag it into one of five positions: center,
upper-right, upper-left, lower-right, or lower-left.
To resize the watermark, move the cursor over one of
the corner boxes; the cursor changes to a pointing
hand. Click and drag the box corner to reduce or
enlarge the watermark.
4. If you’re finished changing Layout options, click OK to
close the Layout dialog box.
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Custom Printing
Saving Custom Settings
After you’ve fine-tuned your printer settings for a special
project, you can save the settings as a group. Then you can
quickly reuse them the next time you print a similar project.
You can save up to 10 (Windows) or 8 (Macintosh) groups of
settings. Follow these steps:
1. Customize your printer settings as described in this chapter.
2. Click the Save Settings button on the main printer
software dialog box. You see one of the following:
Macintosh
Windows
3. Type a unique name for your settings (up to 16 characters)
and click the Save button.
Note:
If you change the Media
Type or Ink setting when
your customized setting
is selected, the setting
selected in the list
changes to Custom
Settings. This does not
affect your customized
setting. To return to your
customized setting,
simply reselect it.
The name you choose will now be available on the printer
settings dialog box. To use the settings, click Advanced. Then
open the Custom Settings list and double-click the name you
selected for your custom settings group.
To redefine or delete your custom settings, see the next sections.
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Custom Printing
Redefining Custom Settings
To change the options in a customized settings group but keep
the same name for it, follow these steps:
1. Select Advanced mode. Then select the name of the
custom settings group you want to redefine in the Custom
Settings list.
2. Change the printer settings as necessary. (If you change the
Media Type and Ink settings, the custom settings group
name reverts to Custom Settings; this doesn’t affect your
customized setting.)
3. Click Save Settings . Then select the name of the custom
settings group you’re redefining in the Custom Settings
box.
4. If you’re using Windows, click Save. You see the Save As
dialog box. Click OK to save your redefined settings. (Click
Cancel to cancel your changes.)
On a Macintosh, click the Redefine button. Then click
Replace at the confirmation dialog box to save your
redefined settings. (Click Cancel to cancel your changes.)
Deleting Custom Settings
1. Select Advanced mode. Then click Save Settings.
2. Select the custom settings group in the Custom Settings
box, and click Delete. (You cannot delete any of the
predefined document types.)
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4
Managing
Print Jobs
c
Your printer software includes several utilities for managing
print jobs. You can use them to monitor your printer’s status
and check on the current print job or jobs waiting to print.
This chapter provides instructions for the following:
◗
Managing print jobs in Windows 95
◗
Managing print jobs in Windows 3.1
◗
Managing print jobs in Windows NT 4.0
◗
Managing print jobs on a Macintosh
Managing Print Jobs in
Windows 95
Note:
You can use Status
Monitor 2 only if you
installed it when you
installed your printer
software, and your
printer is connected
directly to the computer
or to a remote server in a
Windows 95 network.
Your printer software offers three ways to manage and monitor
your print jobs in Windows 95:
◗
Progress Meter, which appears each time you send a print
job, as described on page 1-5. You can turn the Progress
Meter on or off and select other printing options using the
Speed & Progress button; see the next section for details.
◗
Spool Manager, which appears in the taskbar at the bottom
of the screen each time you print, as described on page 4-4.
◗
Status Monitor 2, which provides a variety of print
monitoring options, as described on page 4-5.
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Managing Print Jobs
Selecting the Speed & Progress Options
You can set up the way your printer software sends print jobs
and select whether to display the Progress Meter using the
Speed and Progress dialog box. To access the dialog box, you
must open your printer software from the Windows 95 Printers
utility as described below.
1. Click Start, point to Settings, then click Printers.
2. Right-click the EPSON Stylus COLOR 850 printer icon
and select Properties from the drop-down menu. You see
the printer settings dialog box.
3. Click the Utility tab. You see the Utility menu:
Speed & Progress
button
4. Click the Speed & Progress button.
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Managing Print Jobs
You see this dialog box:
If you have more than
one hard disk drive, you
can select a folder for
storing multiple copy
print jobs here. You don’t
see this box if you have
only one hard disk drive.
Select the following options:
◗
High Speed Copies speeds up printing of multiple copies
of the same document by using your hard disk space as a
cache.
◗
Show Progress Meter lets you control whether or not the
Progress Meter is displayed when you send a print job. See
page 1-5 for information on the Progress Meter.
◗
EPSON Printer Port lets you optimize the transfer rate of
your printer port for EPSON printers instead of using the
Windows default printer port. You may see one of these
messages beneath the EPSON Printer Port option:
◗
High speed (DMA) transfer enabled tells you that
you’re already using fast DMA transfer mode.
◗
For higher data transfer rates, use DMA transfer
lets you know that you can speed up printing by
enabling DMA transfers on your system. See your
computer documentation or contact your computer’s
technical support for instructions on using DMA
transfers, if your computer supports them.
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Managing Print Jobs
◗
If you see no message, you cannot enable DMA
transfers on your system; however, you may be able to
speed up printing by setting your parallel port to ECP
mode. See your computer documentation or contact
your computer’s technical support for instructions on
selecting ECP mode, if your computer supports it.
5. Click OK to close the Speed & Progress dialog box and
return to the Utility menu. Then click OK again to exit
your printer software.
Using the Spool Manager
The Spool Manager creates a temporary print job file and stores
it in the C:\TEMP or C:\WINDOWS\TEMP folder. The
software then sends the file to your printer at the right time.
To open Spool Manager while you’re printing, click the
EPSON Stylus COLOR 850 icon that appears on the taskbar at
the bottom of the screen.
You see the Spool Manager window:
print job file
command buttons
The Spool Manager window displays the status of your print
job files and lets you control them. To cancel, pause, resume, or
restart a print job, click the job to highlight it; then click one of
the command buttons on the bottom of the window.
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Managing Print Jobs
Deleting a Stalled Print Job
If you’re having trouble printing, it may be because of a stalled
print job. Follow these steps to delete it and continue printing:
1. Click the EPSON Stylus COLOR 850 icon on the taskbar.
2. Click on any print jobs marked Held.
3. Click the Cancel button.
4. Exit Spool Manager and try printing again.
Using Status Monitor 2
Note:
You can check printer
status using Status
Monitor 2 only when your
printer is connected
directly to your computer
or when it is connected to
a remote server in a
Windows 95 network.
Status Monitor 2 lets you view detailed information about your
print jobs and control how you want printing monitored.
Before you can use Status Monitor 2, you must enable
background monitoring for your printer if it isn’t already
enabled, as described in the next section.
Enabling Background Monitoring
To turn on background monitoring, follow these steps:
1. Click Start, point to Programs, click the Epson folder,
and click EPSON Status Monitor 2.
2. Click the name of the printer you want to monitor in the
Printer Name list. The printer name is highlighted.
3. Open the Settings menu and select Background
Monitoring.
4. Select either Monitor from restart (to begin background
monitoring after your next system restart) or Monitor now
(to begin background monitoring right away).
5. Now set your monitoring preferences for the printer as
described in the next section.
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Managing Print Jobs
Setting Up Monitoring Preferences
You can select the way you want Status Monitor 2 to monitor
your printer using the Monitoring Preferences window. There
are several ways to open the window:
Note:
Background monitoring
must be turned on to
change the Background
Monitoring and Status
Alert preferences for
individual printers in the
Monitoring Preferences
window. See page 4-5 for
instructions.
◗
Click the printer name in the Installed Printers list to
highlight it and click the
icon or select Monitoring
Preferences from the Settings menu.
◗
Right-click the printer name in the Installed Printers list
and select Monitoring Preferences from the drop-down
menu.
You see the Monitoring Preferences window:
Set the length of the
interval in which you
want Status Monitor 2 to
monitor your printer here
(short intervals may cause
some applications to
run slower)
Select if and when to
use the Status Alert
dialog box: while
printing, when errors
occur, and/or when ink
is low
Turn background monitoring
on or off for the selected
printer
If you turn on one or more of the Status Alert options, you’ll see
the Status Alert dialog box when the selected condition occurs.
For example, if you turn on Show when errors occur, the
dialog box will appear only if a printing error occurs. If you
select all the options, the dialog box will appear whenever you
print, encounter an error, or have low ink levels.
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Managing Print Jobs
The color of the printer icon in the Status Alert dialog box
indicates the type of error, as described on page 4-8.
Click the printer name
to highlight it then click
Details to open the
Printer Status window;
see page 4-9 for more
information
Click here to close the
Status Alert dialog box
Opening the Status Monitor 2 Main Window
Once you’ve enabled background monitoring for your printer
and set up your monitoring preferences, there are three ways to
access Status Monitor 2:
You can change the
shape of the Status
Monitor 2 printer icon by
clicking the Select
background monitoring
icon in the Settings menu
and selecting the icon you
want to use.
◗
Double-click the
icon on the Windows 95 taskbar in
the bottom right corner of your screen.
◗
Click Start, point to Programs, click the Epson folder,
and click EPSON Status Monitor 2.
◗
Access the printer software from within your application or
the Printers utility (see page 1-2 and page 1-4), click the
Utility tab, and click the EPSON Status Monitor 2 icon.
(This method accesses the Printer Status window only; see
page 4-9 for details.)
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Managing Print Jobs
When you start Status Monitor 2, you see the main window:
menu bar
button bar
Printer Name,
Status, and Job
Count title bars
Installed
Printer icon
and name
The number of
print jobs waiting
to print appears
here
Brief status
messages
appear here
If you have more than one printer you want to monitor, you
can add them using the Add Printers option in the Settings
menu. To save your computer memory, you may want to delete
any printers from the Status Monitor 2 list that you don’t need
to monitor. To do this, click the printer in the Installed Printers
list and select Delete Printer from the Settings menu.
You can customize the
appearance of items on
the Status Monitor 2
main window using the
View menu options or
using icons on the button
bar.
If you’re monitoring
multiple printers, you can
reorder them in the
Installed Printers list by
clicking in the Printer
Name, Status, or Job
Count title bar.
The color of the Installed Printer icon indicates the printer
status as follows:
Installed Printer
icon color
Status message
Green
Ready to print
Yellow
Paper and/or ink level is low
Red
Paper and/or ink is out, paper is jammed, or a
print or communication error has occurred
Other options in Status Monitor 2 let you view more details on
the printer or job status, as described in the next sections.
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Managing Print Jobs
Using the Printer Status Window
For more details on the status of your printer, you can use the
Printer Status window. There are several ways to open the
window:
◗
Double-click the printer name in the Installed Printers list.
◗
Click the printer name in the Installed Printers list to
highlight it and click the
icon or select Printer Status
from the Printer menu.
◗
Right-click the printer name in the Installed Printers list
and select Printer Status from the drop-down menu.
◗
If you’re currently using the printer software, click the
Utility tab, then click the EPSON Status Monitor 2 icon.
(For instructions on accessing your printer software, see
page 1-2 and page 1-4.)
◗
You can also access the Printer Status window by clicking
the Details button on the Progress Meter (see page 1-5) or
the Status Alert dialog box (see page 4-6).
You see the Printer Status window. The Current Status tab
gives printing status and error correction information.
Illustrations of what to do if
an error occurs appear here
Printer status
messages appear here
If your printer runs out of
ink, click this button to
display cartridge
replacement steps on the
right and illustrations in the
printer graphic area
If an error occurs,
troubleshooting tips
appear here
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Managing Print Jobs
To check the amount of ink you have, click the Consumables
tab.
These graphics indicate the
amount of ink remaining in
your cartridges
To view information about your printer’s network connections
and other printer resources, click the Printer Information tab.
Using the Job Status Window
To view detailed information on the print jobs waiting to print,
you can use the Job Status window. There are several ways to
open the window:
Note:
The Job Status window
is very similar to the
Spool Manager window.
Both allow you to pause,
cancel, and restart print
jobs. See page 4-4 for
information on Spool
Manager.
◗
Click the printer name in the Installed Printers list to
highlight it and click the
icon or select Job Status
from the Printer menu.
◗
Right-click the printer name in the Installed Printers list
and select Job Status from the drop-down menu.
You see the Job Status window:
menu bar
Information on jobs currently printing or waiting to be printed appears here
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Managing Print Jobs
Options in the Printer menu let you pause printing or purge all
waiting print jobs, select or deselect the printer as your
Windows default, and access the printer software to change
default settings.
The Document menu options let you pause or cancel printing
of individual print jobs. First click the print job you want to
pause or cancel in the Document Name list to highlight it.
Managing Print Jobs in
Windows 3.1
Your Windows printer software includes two management
utilities: the Spool Manager and Despooler.
◗
The Spool Manager starts automatically when you send a
job to the printer. It allows you to print in the background
while you continue to work on your computer and to hold
jobs to print at a later time. If you’re using your printer on a
network, it also handles multiple print jobs that come in at
the same time. See the next section for details.
◗
The Despooler also starts automatically when you send a
job to the printer. It displays on your screen to alert you
about printer status. See page 1-5 for more information on
the Despooler.
Using the Spool Manager
The Spool Manager works like the Windows Print Manager.
When you send a job to your printer, your printer software
creates a temporary print job file, stores it in the C:\TEMP or
C:\WINDOWS\TEMP directory, and assigns it to a print
queue. The software then sends the file to your printer at the
right time.
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Managing Print Jobs
To open Spool Manager, do one of the following:
Note:
You may not see the
Spool Manager icon if
Program Manager or the
current window is
maximized. Reduce the
window size to see the
Spool Manager icon.
◗
To open it while you’re printing, click the EPSON Spool
Manager icon at the bottom of your desktop.
◗
You can open Spool Manager at any time by
double-clicking the Spool Manager4 icon in the EPSON
program group.
You see the Spool Manager window:
queue
print job file
The Spool Manager window displays the status of your print
job files and lets you control them. You can also control print
queues, display of the Despooler, and the default spool
directory. Click Help in the Spool Manager menu bar for
detailed information.
Deleting a Stalled Print Job
If you’re having trouble printing, it may be because of a stalled
print job. Follow these steps to delete it and continue printing:
1. Open the Spool Manager as described on page 4-11.
2. Click on any print jobs marked Held.
3. Open the Document menu and click Delete. Then click
Yes.
4. Exit Spool Manager and try printing again.
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Managing Print Jobs
Changing the Default Spool Directory
If you get an error message while printing, or printing is very
slow, you can try changing your default spool directory.
1. Make a directory on your hard drive where you want
Spool Manager to store print job files, for example,
C:\SPLTEMP.
2. Open the Spool Manager as described on page 4-11.
3. Make sure EPSON Stylus COLOR 850 is selected, and
then choose Setup from the Queue menu. The Queue
Setup dialog box appears.
4. Change the spool directory to the one you created in step 1.
Also make sure Use Print Manager for this port is
checked. Then click OK.
5. Choose Default Spool Directory from the Options menu.
6. In the dialog box, change the spool directory to the one you
created in step 1. Then click OK.
7. Close Spool Manager.
Managing Print Jobs in
Windows NT 4.0
Windows NT 4.0 servers and workstations include a messenger
service to alert you to printer errors or let you know when a
print job is finished. If you have appropriate network access
privileges or you’re controlling printing from the server, you
can also cancel, pause, or restart print jobs and set the sharing,
security, scheduling, and port options. See your Windows NT
documentation for details.
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Managing Print Jobs
Managing Print Jobs on a
Macintosh
Your Macintosh printer software includes two print job
management utilities: Monitor3 and Status Monitor. It also
includes a Configuration utility for setting up print monitoring
options.
◗
If you’re using background printing, Monitor3 starts
automatically when you send a job to the printer. It handles
printing while you continue to work on your Macintosh,
lets you track documents that are waiting to be printed, and
lets you set printing priorities for waiting print jobs.
◗
The Status Monitor alerts you to any problems that occur
during printing. You can also use it at any time to see how
much ink you have left.
◗
The Configuration utility lets you select how you want to
be notified of printer errors and where you want print job
files stored.
Using Monitor3
The Monitor3 utility lets you continue to work on your
Macintosh while your document is printing (however,
background printing is slower and may also slow down your
system). You can then open the Monitor3 dialog box to check
on your print jobs and cancel, pause, or restart them.
To use this utility, you need to turn on background printing
and increase the memory allocation for Monitor3, as described
in the next section.
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Managing Print Jobs
Setting Up Monitor3
1. Open the Chooser from the Apple menu and select the
SC 850 or SC 850(AT) icon. Then select the port or
AppleTalk™ zone you’re using.
2. Under Background Printing, click On and close the
Chooser.
3. To increase the memory allocation, select EPSON
Monitor3 in the Extensions folder in your System folder.
Then choose Get Info from the File menu and set the
Memory Requirements to 2000 or 3000, depending on
your system’s available RAM.
Monitoring Print Jobs with Monitor3
While you’re printing, click the EPSON Monitor3 icon on the
Application menu at the right end of the menu bar. You see the
following dialog box:
Job currently
printing
Jobs queued
for printing
Click to set
priorities for
waiting print
jobs
You can track the printer’s progress with the current job and
select a job that is currently printing or waiting to print and
cancel, pause, or restart it.
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Managing Print Jobs
To set priorities for jobs waiting to print, click the job, then
click the Show details arrow at the bottom of the window.
The Priority list becomes active. Click the arrow and select
Normal, Urgent, or Hold. The job moves up or down in the
list of waiting print jobs.
Note:
If you see a stop sign
icon and the message
“Print queue on hold” in
the EPSON Monitor3
dialog box, select Start
print queue from the
Printer menu to release
the queue and resume
printing.
Using the Macintosh Status Monitor
You can use the Status Monitor to check the level of ink in your
printer. Follow these steps:
1. Choose Page Setup or Print from the File menu in your
application. You see a printer settings dialog box.
2. Click the Utility button. You see the Utility menu:
For
information
about these
utilities, see
Chapter 5
3. Click the EPSON StatusMonitor icon.
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Managing Print Jobs
The software checks the amount of ink remaining in the
printer and displays the Status Monitor window:
Click to recheck
the ink level
4. To recheck the ink level check, click the Update button.
To close the Status Monitor dialog box, click OK.
Selecting Configuration Options
You can configure the way you want the printer to handle error
messages, warnings, ink level checks, and temporary spool
folders in the Configuration Settings dialog box. Follow these
steps:
1. Choose Page Setup or Print from the File menu in your
application. You see a printer settings dialog box.
2. Click the Utility button. You see the Utility menu.
3. Click the Configuration button.
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Managing Print Jobs
You see the Configuration Settings dialog box:
Printing stops when these
messages appear
Printing continues when
these messages appear
Spooled print job files are
stored in these folders
Click here to check for
errors and/or the ink
level before printing
Click here to select the
default configuration settings
4. Select the configuration options you want as follows:
◗
Error notification lets you select whether you want
your system to beep and display error message text or
just display text if your printer encounters an error.
◗
Warning lets you choose whether warning messages
beep and display text or display text only.
◗
Temporary Spool folder and Temporary High
Speed Copies folder let you select the folders on your
hard disk that store the temporary print job and high
speed multiple-copy print job files created when you
send a job to the printer. Click the Select button to
change the folder from the default folder shown.
◗
Click the Check for errors before starting to print
checkbox if you want your software to check for errors
before starting your print job.
◗
Click the Check the ink level before starting to
print checkbox if you want your software to check for a
low ink condition before starting your print job.
5. When you’re finishing changing your configuration
options, click OK to return to the Utility menu.
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5
Maintenance and
Transportation
It’s easy to keep your EPSON Stylus COLOR 850 printer
working at its best. Just follow the simple instructions in this
chapter for replacing ink cartridges, performing routine
maintenance, and moving the printer in these sections:
◗
Replacing an ink cartridge
◗
Cleaning the print heads
◗
Aligning the print heads
◗
Cleaning the printer
◗
Transporting the printer
Replacing an Ink Cartridge
Caution:
To ensure good results,
use genuine EPSON
cartridges and do not
refill them. Other
products may cause
damage to your printer
not covered by EPSON ’s
warranty.
When the B black or A color ink out light flashes, the
indicated cartridge is low on ink. This is a good time to make
sure you have a new cartridge. When the light stays on, the
cartridge is empty and you need to replace it.
Use these EPSON ink cartridges within six months of installing
them and before the expiration date on the package:
Black ink cartridge S020108
Color ink cartridge S020089
When you need new ink cartridges, contact your dealer or call
EPSON Accessories at (800) 873-7766 (U.S. only). In Canada,
please call (800) 873-7766 for dealer referral.
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Maintenance and Transportation
When the A color ink out light comes on, you can continue to
print with black ink. Simply turn the printer off and then back
on again. When you print, make sure you choose Black as the
Ink setting in your printer software.
Removing an Empty Ink Cartridge
You can replace a cartridge when the B black or A color ink
out light is either flashing or on. Follow these steps:
Caution:
To avoid damaging the
printer, never move the
print heads by hand.
1. Make sure the printer is turned on and not printing.
2. Determine which cartridge needs to be replaced.
3. Lower the output tray and raise the printer cover. Then
locate the Y black and X color cleaning buttons next to the
control panel under the printer’s cover.
black cleaning
button
Caution:
If you press a cleaning
button when its
corresponding ink out
light is off or not flashing,
the printer cleans the
print heads, as described
on page 5-6. If you need
to replace an ink cartridge
before the lights flash
(because the ink is too
old, for example) follow
the instructions on
page 5-5.
color cleaning
button
4. Press the Y black or X color cleaning button and hold it for
three seconds.
The print heads move slightly left and the Ppower light
begins flashing. (The print heads return to their home
position if you don’t proceed to step 4 within 60 seconds.)
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Maintenance and Transportation
5. Pull up the ink cartridge clamp. The cartridge rises up from
its holder. (Although the illustration shows the black ink
cartridge, the procedure is the same for replacing the color
ink cartridge.)
Caution:
Don’t open the clamp or
remove a cartridge
except to replace it with
a new one. Once you
remove a cartridge, you
can’t reuse it, even if it
contains ink.
Warning:
If ink gets on your hands,
wash them thoroughly with
soap and water. If ink gets
into your eyes, flush them
immediately with water.
6. Lift the cartridge out of the printer and dispose of it
carefully.
7. Follow the steps in the next section to install the new ink
cartridge.
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Maintenance and Transportation
Installing the New Cartridge
Once you have removed the empty cartridge, you’re ready to
install the new one. Follow these steps:
1. Remove the new ink cartridge from its packaging.
2. Remove only the yellow part of the tape seal on top as
shown below. Don’t pull off the white portion or try to
remove the clear seal underneath the cartridge.
Remove the yellow
tape seal, but
Caution:
You must remove the
yellow tape from the top
of the cartridge or you
will permanently damage
it. It’s okay if the tape
doesn’t tear off
completely at the dotted
line. Do not remove the
clear seal from the
bottom of the cartridge;
ink will leak out.
don’t remove the
white portion
black cartridge
color cartridge
3. Lower the ink cartridge into its holder with the label facing
up and the arrow pointing to the back of the printer.
4. Press down the ink cartridge clamp until it locks in place.
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Maintenance and Transportation
5. If you need to replace the other ink cartridge, follow the
steps under “Removing an Empty Ink Cartridge,” and then
steps 1 through 4 under “Installing the New Cartridge.”
Caution:
Never turn off the printer
while the P power light is
flashing, unless the printer
hasn’t moved or made any
noise for more than 10
minutes.
6. Press the E load/eject button and close the printer cover.
The printer moves the print heads and begins charging the
ink delivery system. (Even if you don’t press the button, ink
charging begins 60 seconds after you close the clamp.)
The Ppower light flashes, and the printer makes various
sounds. Charging takes about three minutes. When it’s
finished, you can print again.
Replacing an Outdated Ink Cartridge
If an ink cartridge is more than six months old, you may need
to replace it. How can you tell? You may notice that your
printouts don’t look as good as they used to. If print quality
doesn’t improve after cleaning and aligning the print heads, you
can replace one or both cartridges.
Follow these steps to replace an ink cartridge before the B black
or A color ink out light is flashing or on:
1. Make sure the printer is turned on and not printing.
2. Lower the output tray and raise the printer cover.
3. Press both the Y black and X color cleaning buttons and
hold them down for a few seconds until the black print
head moves to the left.
Caution:
To avoid damaging the
printer, never move the
print heads by hand.
◗
To replace the black ink cartridge, follow the
instructions beginning with step 5 on page 5-3.
◗
To replace the color ink cartridge, press the X color
cleaning button and hold it down for a few seconds.
After the color ink cartridge moves to the left, follow
the instructions beginning with step 5 on page 5-3.
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Maintenance and Transportation
Cleaning the Print Heads
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print heads.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print heads uses ink, so clean them only if print
quality declines. You can clean the print heads in either of the
following ways:
Note:
If you installed a network
interface card and the
version of Status Monitor 2
that came with the card,
you can use the Head
Cleaning utility.
◗
With the Head Cleaning utility in your printer software
(when the printer is on a local port, not on a network)
◗
Using the printer’s control panel buttons
Using the Head Cleaning Utility
Follow these steps to run the utility from a Windows computer
or a Macintosh:
1. Make sure the printer is turned on but not printing, and
the B black and A color ink out lights are off.
2. Access the printer settings dialog box as described in
Chapter 1.
3. Click the Utility tab (Windows) or the Utility button
(Macintosh). You see the Utility menu.
4. Click the Head Cleaning icon.
Caution:
Never turn off the printer
while the P power light is
flashing, unless the printer
hasn’t moved or made
any noise for more than
10 minutes.
5. Follow the instructions on the screen to clean one or
both print heads. Cleaning both heads takes about four
minutes, during which the printer makes some noise and
the Ppower light flashes.
When the Ppower light stops flashing, you need to run a
nozzle check to test the print quality and reset the cleaning
cycle.
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Maintenance and Transportation
6. Make sure paper is loaded in the printer and click Print
nozzle check pattern (Windows) or Confirmation
(Macintosh). Then click Next. See page 5-8 for
instructions on examining the nozzle check pattern.
If your print quality has not improved, repeat the steps above. If
you don’t notice any improvement after doing this two or three
times, check the print quality solutions in Chapter 6.
Using the Control Panel
Follow these steps to clean the print heads:
1. Make sure the printer is turned on and not printing, and
that the B black and A color ink out lights are off.
2. Open the printer cover, then press the Y black or X color
cleaning button and hold it down for three seconds.
Cleaning takes about two minutes, during which the
printer makes some noise and the Ppower light flashes.
Caution:
Never turn off the printer
while the P power light is
flashing, unless the printer
hasn’t moved or made
any noise for more than
10 minutes.
3. When the Ppower light stops flashing, repeat step 3 for the
other print head if necessary.
4. After you’re finished cleaning and the Ppower light stops
flashing, you need to print a page to test the print quality
and reset the cleaning cycle. If you’re connected directly to
the printer, run a nozzle check. Go to step 5.
If you’re using DOS or you’re on a network, open an
application and print a document containing black and
color data. Then go to step 7.
Note:
If you installed a network
interface card and the
version of Status Monitor 2
that came with the card,
you can use the Nozzle
Check utility.
5. Access the printer settings dialog box as described in
Chapter 1. Then click the Utility tab (Windows) or the
Utility button (Macintosh). You see the Utility menu.
6. Click the Nozzle Check icon, then click Next. See the next
section for instructions on examining the nozzle check
pattern.
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Maintenance and Transportation
7. If your print quality has not improved, repeat the steps
above. If you don’t notice any improvement after doing this
two or three times, check the print quality solutions in
Chapter 6.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look
something like this, with the lower pattern colored cyan,
magenta, and yellow:
Each staggered horizontal and straight vertical line should be
complete, with no gaps in the dot pattern. If your printout
looks okay, you’re done. If any dots are missing, as shown
below, clean the print heads again; see page 5-6 for instructions.
missing dots
Aligning the Print Heads
Note:
If you installed a network
interface card and the
version of Status Monitor 2
that came with the card,
you can use the Print Head
Alignment utility.
If your printouts contain misaligned vertical lines, you may
need to align the print heads. You can align the print heads in
either of the following ways:
◗
With the Print Head Alignment utility in your printer
software (when the printer is on a local port, not on a
network)
◗
Using the printer’s control panel buttons
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Maintenance and Transportation
Using the Print Head Alignment Utility
Follow these steps to run the utility (Windows or Macintosh):
1. Make sure the printer is turned on and paper is loaded.
2. Access the printer settings dialog box as described in
Chapter 1.
3. Click the Utility tab (Windows) or the Utility button
(Macintosh). You see the Utility menu.
4. Click the Print Head Alignment icon.
Caution:
Load paper that’s at least
8.27 inches (210 mm)
wide. This prevents ink
from spraying inside the
printer and smudging
your printouts.
For the best results, load
EPSON ink jet paper in
the printer whenever you
check the print head
alignment.
5. Follow the instructions on the screen to print a test page
and select the correct alignment.
Using the Control Panel
Follow these steps to align the print heads:
1. Make sure the printer is turned off and paper is loaded.
Then open the printer cover.
2. Hold down the E load/eject button and the Y black
cleaning button and turn on the printer. Then release the
buttons. After a moment, the printer prints an instruction
sheet telling you how to select a language for the alignment
instructions.
3. Press the correct control panel buttons as instructed to
select a language. The printer prints instructions for
aligning the print heads.
4. Follow the instructions on the sheet to align the print
heads. When you’re finished, turn off the printer to exit the
alignment mode.
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Maintenance and Transportation
Cleaning the Printer
To keep your printer working at its best, you should clean it
several times a year, following these steps:
Caution:
Don’t touch the gears
inside the printer.
Never use alcohol or
thinner for cleaning; they
can damage the printer
components and case.
Don’t use a hard or
abrasive brush.
1. Turn off the printer, unplug the power cord, and
disconnect the printer cable.
2. Remove all the paper from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
Keep the printer cover closed so water doesn’t get inside.
4. Clean ink out of the printer’s interior with a soft, damp
cloth.
Don’t get water on the
printer components.
Don’t spray lubricants or
oils inside the printer.
Transporting the Printer
If you’ll move your printer some distance, you need to prepare
it for transportation in its original box. Follow these steps:
1. Turn on the printer and wait until the print heads lock in
the far right position. Then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then
disconnect the interface cable from the printer.
Caution:
To avoid damage, always
leave the ink cartridges
installed when
transporting the printer.
3. Remove any paper from the printer and remove the paper
support.
4. Push in the output tray extensions and close the tray.
5. Repack the printer and attachments in the original box
using the protective materials that came with it. See the
Notice Sheet that was packed with the printer.
Be sure to keep the printer level as you transport it. If you
notice a decline in print quality after transporting the printer,
clean the print heads; if output is misaligned, align the print
heads. See the instructions in this chapter.
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6
Troubleshooting
As you use your printer, you may occasionally experience a
paper jam or other problem. The first thing you should do is
diagnose the problem, following the guidelines in this chapter.
Then try the most likely solutions until the problem is fixed.
This chapter covers the following problems and solutions:
◗
Diagnosing problems
◗
Improving print quality
◗
Solving printing problems
◗
Solving printer software problems
◗
Fixing paper jams and other paper problems
◗
Solving miscellaneous printout problems
◗
Uninstalling the printer software
Diagnosing Problems
Your printer provides a number of ways to help you diagnose
problems:
◗
To identify the most common problems, check the lights
on the printer’s control panel. See page 6-2 for details.
◗
You can also use the Status Monitor utility to identify
common problems. For instructions, see page 4-5
(Windows 95) or page 4-16 (Macintosh).
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Troubleshooting
◗
To determine whether the problem is caused by the printer
itself, run a self test. See page 6-3 for instructions.
◗
You can use the printer’s hex dump mode to pinpoint
communication problems. See page 6-4 for instructions.
◗
For the latest information, check the Help programs and
the ReadMe files in the EPSON program group or folder.
◗
If any of the suggested solutions in this chapter tell you to
uninstall and then reinstall your printer software, see
page 6-17 for instructions.
◗
If none of the suggested solutions in this chapter solve your
problem, contact EPSON as described under “Where To
Get Help” in the Introduction.
Checking the Control Panel Lights
paper out light
black ink out light
black cleaning
button
color ink out light
load/eject button
color cleaning
button
power button
power light
Follow these guidelines when the control panel lights come on
or flash:
S
When the paper out light flashes, paper is jammed in the
printer. Turn off the printer and gently pull out all paper.
Then press the E load/eject button. See page 6-14 for details.
S
When the paper out light comes on, your paper ran out or is
incorrectly loaded. Load paper in the feeder and then press
the E load/eject button.
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Troubleshooting
BA
When an ink out light flashes, your ink supply is low. Make
sure you have a replacement cartridge.
BA
When an ink out light comes on, you need to replace the ink
cartridge. See Chapter 5 for instructions.
PSBA
When the power light and paper out light flash and all the
other lights are on, your printer has a carriage error. See
page 6-9 for more information.
PSBA
When all the lights flash, your printer may have an internal
error. See page 6-10 for more information.
Running a Self Test
You can run a self test to determine whether the problem comes
from the printer itself or some other source.
◗
If the results are satisfactory, the problem lies in your
software settings, the interface cable, or your computer.
◗
If the self test does not print correctly, you have a problem
with your printer. See the suggestions in this chapter for
possible solutions.
1. Make sure both the printer and computer are turned off.
2. Disconnect the interface cable from the printer.
Caution:
Load paper that’s at least
8.27 inches (210 mm)
wide. This prevents ink
from spraying inside the
printer and smudging
your printouts.
3. Make sure paper is loaded in the printer.
4. Hold down the E load/eject button (for a 360 dpi test) or
the Y black cleaning button (for a 180 dpi test) and press
the Ppower button. Hold down the buttons until the
Ppower light starts to flash, then release them.
The printer prints on the first and last lines of one sheet of
paper, then prints a nozzle check pattern (shown on
page 5-8) and samples of fonts and colors on the next sheet.
5. To end the test, turn off the printer. Then reconnect the
interface cable and turn on your printer and computer.
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Troubleshooting
Using Hex Dump Mode
You can use the printer’s hex dump mode to identify problems
if you know how to interpret hex code. Or, you can fax the hex
printout to a technical support representative. Follow these
steps:
1. Make sure the printer is turned off and has paper loaded
in it.
2. Open the cover.
3. Hold down the E load/eject button and the X color
cleaning button and press the Ppower button. The printer
prints Hex Dump Mode at the top of a page and then
stops.
4. Print one or more pages from an application as usual. The
printer prints the exact code it receives in hexadecimal
format.
5. Turn off the printer to exit hex dump mode.
Improving Print Quality
If you find that your print quality has declined, you can often
improve it by doing one of the following:
◗
Clean the print heads following the instructions in
Chapter 5.
◗
Use higher quality paper appropriate for your print job.
(See Chapter 2 for a list of EPSON papers.)
◗
Match the Media Type in the printer software to the type
of paper you loaded in the printer. Then the printer
software can automatically select other settings for the best
quality. (See Chapter 1 for details.)
◗
Turn off High Speed mode in the More Settings dialog
box, as described in Chapter 3.
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Troubleshooting
◗
Make sure Economy mode is turned off in the printer
software, as described in Chapter 3.
◗
Replace the ink cartridges as described in Chapter 5.
(Check the status of the B black and A color ink out lights
first.)
Here are some detailed solutions to specific print quality
problems.
The printed image has horizontal banding.
Possible cause
Solution
The Media Type setting
doesn’t match the loaded
paper.
Make sure the Media Type setting matches the paper you’re
using. See Chapter 1 for instructions.
The printable side of the
paper is face down.
Remove the paper and reload it with the printable side face up.
See Chapter 2 for instructions.
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
The ink cartridges are low on
ink.
Check the B black and A color ink out lights to see which
cartridge you may need to replace. See Chapter 5.
The MicroWeave or Super
MicroWeave option is not
turned on.
Turn on MicroWeave or Super MicroWeave (if available) in the
More Settings dialog box. See Chapter 3 for more information.
Vertical lines are misaligned or vertical banding appears.
Possible cause
Solution
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
The High Speed setting is
turned on.
Turn off the High Speed setting if vertical lines are misaligned.
See Chapter 3 for information.
The print heads are
misaligned.
Run the Print Head Alignment utility. See Chapter 5 for
instructions.
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Troubleshooting
The printed image has incorrect or missing colors.
Possible cause
Solution
The Ink option is set to
Black.
Change the Ink setting to Color. See Chapter 1 for instructions.
The Media Type setting
doesn’t match the loaded
paper.
Make sure the Media Type setting matches the paper you’re
using. See Chapter 1 for instructions.
The printable side of the
paper is face down.
Remove the paper and reload it with the printable side face up.
See Chapter 2 for instructions.
The Halftoning and Color
Adjustment Mode options
are set incorrectly for your
document type.
Use the correct settings for the project you’re printing, following
the instructions in Chapter 3.
The ICM (Windows 95) or
ColorSync (Macintosh)
settings are incorrect for
your document.
Use the Automatic mode setting or choose a different Rendering
Intent setting (Macintosh). See Chapter 3 for more information.
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
The ink cartridges are low
on ink or one or more ink
colors are empty.
Check the B black and A color ink out lights to see which cartridge
you may need to replace. See Chapter 5 for instructions.
The colors displayed on
your monitor don’t match
the printed colors.
Because your monitor and printer use different technologies to
represent colors, your printed colors can’t exactly match the
colors you see on your monitor screen. Use the ICM
(Windows 95) or ColorSync (Macintosh) settings to get as close a
match as possible. See Chapter 3 for more information.
The color settings in your
application software need
adjustment.
You may be able to adjust various color settings in your application
software. See your software documentation for more information.
The printed image is faint or has gaps.
Possible cause
Solution
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
The Media Type setting
doesn’t match the loaded
paper.
Make sure the Media Type setting matches the paper you’re
using. See Chapter 1 for instructions.
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Troubleshooting
Possible cause
Solution
The loaded paper is
damaged, old, or dirty.
Remove the paper and reload a new stack with the printable side
face up. See Chapter 2 for instructions.
The ink cartridges are low
on ink.
Check the B black and A color ink out lights to see which cartridge
you may need to replace. See Chapter 5 for instructions.
The printed image is blurry or smeared.
Possible cause
Solution
The paper thickness lever is
in the 0 position.
Set the paper thickness lever to the + position and try printing
again. See Chapter 2 for instructions.
The paper is damp or the
printable side is face down.
Remove the paper and reload a new stack with the printable side
face up. See Chapter 2 for instructions.
You loaded special media
without a support sheet.
Follow the special media loading instructions in Chapter 2 and on
the paper packaging for media that require support sheets. Also
try loading your media one sheet at a time.
You tried to print on
cardboard or other
non-recommended media.
Make sure your paper or media meets the specifications listed in
Appendix D. If your printouts are still blurry after you change
paper, clean the print heads as described in Chapter 5.
The Media Type setting
doesn’t match the loaded
paper.
Make sure the Media Type setting matches the paper you’re
using. See Chapter 1 for instructions.
Ink has leaked inside the
printer.
Clean carefully inside the printer to remove spilled ink. See
Chapter 5 for instructions.
You’re using the High
Speed and MicroWeave
settings with a misaligned
print head.
Turn off High Speed following the instructions in Chapter 3. Then
run the Print Head Alignment utility following the instructions in
Chapter 5.
The resolution of your
image may be too low.
If a photographic image looks grainy or rough, try using the
PhotoEnhance2 (PhotoEnhance on Windows 3.1) setting to
improve the printed quality. See Chapter 3 for details.
Increase the image resolution using your image-editing software,
or decrease the size of the image.
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Troubleshooting
Solving Printing Problems
If the printer won’t print, first check that:
◗
The printer is turned on and the Ppower light is on.
◗
Paper is loaded in the printer.
◗
The printer is plugged into a working electrical outlet that’s
not controlled by a switch or timer.
◗
The interface cable is securely connected to the printer and
computer.
If you still can’t print, check the following solutions.
All lights are off.
Possible cause
Solution
The printer is not receiving
power.
Try these solutions:
◗ Make sure the printer is turned on.
◗ Turn off the power and plug in the power cord securely.
◗ Make sure the outlet is not controlled by a switch or timer and
is operable.
Only the Ppower light is on, but nothing prints.
Possible cause
Solution
The interface cable is not
connected securely.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.
The printer has an internal
problem.
Turn off the printer and computer, disconnect the interface cable,
and run a self test as described on page 6-3.
The printer or application
software is installed
incorrectly.
If the self test works, check your printer and application software
for correct installation. If you’re printing on a network, you may
need to set up your printer for network printing, as described in
Appendix B.
Your computer doesn’t have
enough memory to handle
the file you’re printing.
Try one of the following:
◗ Reduce the resolution of your image.
◗ Select fewer colors or a lower resolution for your display or
monitor.
◗ Add more memory to your computer.
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Troubleshooting
Possible cause
Solution
Printing is stalled.
In Windows, delete the stalled print jobs in Spool Manager; see
Chapter 4 for instructions (for Windows NT spooler instructions,
see your Windows NT documentation).
On a Macintosh, delete stalled print jobs using Monitor3 (see
Chapter 4) or open the Extensions folder, EPSON folder, and
Spool folder, and then delete any queued files.
The print heads are clogged
or the ink cartridges are too
old.
Clean the print heads; see Chapter 5 for instructions. If cleaning
doesn’t help, replace the cartridges. For information on cartridge
life and replacement instructions, see Chapter 5.
The S paper out light is flashing or on.
Possible cause
Solution
If flashing, paper is jammed.
Remove the paper and follow the guidelines for preventing jams
as described on page 6-14.
If on, paper is used up or is
loaded incorrectly.
Load paper or remove the stack and reload it as described on the
Start Here card and in Chapter 2. Then press the E load/eject
button to turn off the S paper out light and resume printing.
A B black or A color ink out light is flashing or on.
Possible cause
Solution
If flashing, the ink supply is
getting low.
You need to replace the indicated ink cartridge soon; see
Chapter 5 for instructions.
If on, the ink cartridge is
empty.
You must replace the indicated ink cartridge now to be able to
print; see Chapter 5 for instructions.
The S and Plights are flashing.
Possible cause
Solution
A carriage error has
occurred.
Remove any paper in the printer. Press the E load/eject button for
about 30 seconds. Then press it again. Turn the printer off, wait a
few seconds, and then turn it on and try printing again. If the error
is not cleared, contact EPSON as described in the Introduction.
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Troubleshooting
All the lights are flashing.
Possible cause
Solution
You haven’t removed all the
packing material from the
printer.
Remove the packing material, following the instructions on the
Notice Sheet in the box.
An internal error may have
occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, contact EPSON as described in the
Introduction.
The printer has finished charging the ink cartridge, but the P power light is
still flashing.
Possible cause
Solution
The ink cartridge clamp
isn’t locked down.
Press down the clamp to lock it.
Packing material remains in
the printer.
Remove all packing material, following the instructions on the
Notice Sheet in the box.
The printer needs to
initialize.
If the printer is not moving or making noise, but the light is still
flashing for more than 10 minutes, turn the printer off. If the light is
still flashing when you turn it back on, contact EPSON as described
in the Introduction.
Solving Printer Software Problems
If you have trouble with your printer software, first check that
your printer is selected as the default Windows printer or as the
current printer in the Macintosh Chooser; see the Start Here
card or Appendix B for instructions.
If you still have problems with your printer software, check the
following solutions.
The printer software installed with Windows 3.1 doesn’t work correctly
after you upgrade to Windows 95.
Possible cause
Solution
Your printer software is not
set up correctly for
Windows 95.
Reinstall the printer software after installing Windows 95, as
described on the CD-ROM folder and in Appendix B.
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Troubleshooting
After you install your printer software, you see the Windows 95 New
Hardware Found window.
Possible cause
Solution
An operating system error
has occurred.
Click Do not install a driver, and then click OK. Never select any
other option on the New Hardware Found window.
You see a spooling error message (Windows).
Possible cause
Solution
If you see error messages
or printing is very slow, the
problem may be caused by
temporary files (Windows
3.1 only).
Change the Spool Manager default directory (Windows 3.1 only),
following the instructions in Chapter 4.
Your hard drive is too full.
Delete unnecessary files to make room on the drive.
Your computer doesn’t
have enough memory for
the file you’re printing.
Try one of the following:
◗ Reduce the resolution of your image.
◗ Select fewer colors or a lower resolution for your display or
monitor.
◗ Add more memory to your computer.
You see a memory error message (Macintosh).
Possible cause
Solution
You need to increase the
memory allocation for your
application, EPSON
Monitor3, or both.
Choose Get Info from the File menu when the application is active
or EPSON Monitor3 is selected and increase the memory
requirements. See Chapter 4 for more information. If that doesn’t
work, turn off background printing (you won’t be able to use
Monitor3).
In Windows 95, the Status Monitor 2 window doesn’t appear.
Possible cause
Solution
You may not have restarted
your computer after
installing Status Monitor 2.
Click Start, select Shut Down, click Restart the computer, and
click Yes to restart your computer. Then try using Status
Monitor 2.
Bi-directional support is not
enabled.
Click Start, select Settings, and click Printers. Right-click the
EPSON Stylus COLOR 850 icon and select Properties. Click the
Details tab, then click the Spool Settings button. Click the
Enable bi-directional support for this printer radio button to turn
on bi-directional support. Click OK twice, then close the Printers
window and try printing again.
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Troubleshooting
Possible cause
Solution
You installed an optional
network interface card
(Windows 95 only).
If you’ve been using your printer connected directly to your
computer and then install an optional network interface card to
use it over a network, you must uninstall your printer software and
Status Monitor 2. See page 6-17 for instructions on uninstalling
your printer software. Then follow the instructions that came with
your interface card to install its network software. To reinstall all
your printer software, see your CD-ROM folder or Appendix B for
instructions.
You’re using ScanDisk.
Before using ScanDisk, turn off background monitoring in Status
Monitor 2. (See page 4-5 for instructions.) Then turn it back on
when you’re finished using ScanDisk.
Printing is too slow.
Possible cause
Solution
Your printer software
options are set incorrectly.
For the fastest printing, try the following (see Chapters 1 and 3):
◗ Set Print Quality to Economy.
◗ Turn MicroWeave off.
◗ Turn High Speed on.
◗ Choose Black ink and No Halftoning.
Your system doesn’t have
enough resources.
◗ Clear space on your hard disk or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Increase your system’s memory (RAM) and/or processor speed.
You’re using background
printing on a Macintosh.
Select EPSON Monitor3 and choose Get Info from the File menu
to increase the Memory Requirements for EPSON Monitor3. See
Chapter 4 for more information. If that doesn’t work, turn off
background printing (you won’t be able to use Monitor3).
You’re not using ECP mode
and/or DMA transfers.
If your computer supports ECP mode and/or DMA transfers, turn
them on to speed up printing. See your computer documentation
for details.
Your printer switches to the modem port or won’t confirm on the printer
port (Macintosh).
Possible cause
Solution
Your Macintosh has
extension conflicts.
Make sure AppleTalk is inactive. In the Extensions Manager,
disable the AppleShare, FileShare, and PrinterShare extensions.
Set your printer and any unused Apple printers to the printer port.
Then restart your system.
You’re using an AppleTalk
cable.
Make sure you’re using a standard Apple System Peripheral-8
cable. See the Introduction for more information.
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Troubleshooting
Your printer icon doesn’t appear in the Chooser (Macintosh).
Possible cause
Solution
Your Macintosh has
extension conflicts.
Disable Quick Draw GX in the Extensions Manager. Make sure
EPSON Monitor3 and SC 850 or SC 850AT are enabled, and then
restart your Macintosh.
Your application program can’t open your image file (Macintosh).
Possible cause
Solution
Not enough memory is
allocated to the application.
Highlight the program icon and select Get Info from the File menu,
then increase the memory allocated to the application.
The “SC 850 (or SC 850AT) cannot be used” message appears (Macintosh).
Possible cause
Solutions
The printer software has
been corrupted.
Remove and reinstall the printer software as described on
page 6-18. Then, in the Extensions Manager, disable Quick Draw
GX, enable EPSON Monitor3 and SC 850 or SC 850AT, and restart.
Your printer doesn’t print correctly as a remote printer (Windows NT).
Possible cause
Solution
You may need to use a
different network path and
printer port.
Select a different printer port in the printer’s Properties window
and enter the new network path to your printer at the DOS prompt.
Then restart your computer. See your Windows NT documentation
for instructions on changing the printer port and network path.
Fixing Paper Problems
To avoid most paper handling problems,:
◗
Use smooth, high-quality media designed for ink jet
printers that meets the media specifications in Appendix D.
◗
Follow all loading and handling instructions included with
the media.
◗
Load the media with the printable side face up as described
on the Start Here card and in Chapter 2.
If you have any paper problems, check here for solutions.
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Troubleshooting
Paper doesn’t feed.
Try this
Then do this
Remove the stack of paper
from the printer.
Check that the paper isn’t:
◗ Curled or creased.
◗ Too old. (See Chapter 2 or your paper packaging for more
information.)
◗ Loaded above the arrow on the left edge guide.
◗ Jammed inside the printer. (If the S paper out light is flashing,
paper is jammed.)
Then reload the paper as described on the Start Here card and in
Chapter 2, making sure the left edge guide is adjusted to fit the
paper’s width.
Multiple pages feed at the same time.
Try this
Then do this
Remove the stack of paper
from the printer.
◗ Make sure the paper isn’t too thin (see the paper specifications
in Appendix D).
◗ Fan all the edges of the stack of paper to separate the sheets.
◗ Reload the paper as described on the Start Here card and in
Chapter 2.
◗ If too many copies of a page or document are printing, check the
Copies settings in both the printer software and your
application program. See Chapter 1 for more information.
Paper jams inside the printer.
Try this
Then do this
Turn off your printer, open
the cover, and remove all
the paper that’s inside,
including any little pieces
that may have torn off.
Load more paper in the printer, following the instructions on the
Start Here card and in Chapter 2. If your paper jams frequently,
make sure you:
◗ Use smooth, high-quality paper, loaded printable side up.
◗ Fan the stack and then even the edges before loading it.
◗ Load paper beneath the arrow mark on the left edge guide.
◗ Adjust the left edge guide to fit the width of your paper.
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Troubleshooting
Paper doesn't eject fully or is wrinkled.
Possible cause
Solution
If the paper doesn’t eject
fully, you may have set the
wrong paper size.
Press the E load/eject button to eject the paper. Then make sure
you select the correct paper size in your printer software. See
Chapter 3 for instructions.
If it’s wrinkled when it
comes out, the paper may
be damp or too thin.
See the paper specifications in Appendix D for ranges of paper
thicknesses you can print with, as well as environmental
requirements for storage.
Solving Miscellaneous Printout
Problems
If your printout results are not what you expected, try these
solutions.
Characters are incorrect or garbled.
Possible cause
Solution
Your printer is not selected
in your application or as the
Windows default printer.
Select your printer in your application or select it as the default
Windows printer. See your Windows documentation or online
help for instructions.
Your printer is not selected
in the Macintosh Chooser.
Select your printer in the Chooser as described on the CD-ROM
folder and in Appendix B.
Printing is stalled.
In Windows, delete the stalled print jobs in Spool Manager (or the
spooler in Windows NT). On a Macintosh, select the stalled print
jobs in Monitor3 (see Chapter 4) or open the Extensions folder,
EPSON folder, and Spool folder, and delete any queued files.
The interface cable is not
securely connected.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.
Your video driver may be
conflicting with the EPSON
printer driver.
Change to a standard VGA driver (see your computer or video
card documentation for instructions). If your printout is correct,
your video driver is interfering with the printer driver. Contact
your computer or video card manufacturer for an updated driver.
The image is inverted as if viewed in a mirror.
Possible cause
Solution
You used a Flip Horizontal
option.
Turn off the Flip Horizontal or mirror setting in your application
software or the printer software. See Chapter 3 for instructions.
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Troubleshooting
The image size or position is incorrect.
Possible cause
Solution
The paper and/or layout
options are set incorrectly.
Check the paper settings and the settings on the Layout dialog
box (Windows 95, NT, or Macintosh only). See Chapter 3 for
instructions. Also check the paper and layout options in your
application software.
The margins are incorrect.
Possible cause
Solution
Margins are set incorrectly in
your application software.
Check your software documentation for instructions on selecting
the correct margins for your paper size and within its printable
area. See Appendix D for printable area specifications.
Paper settings in the printer
software are incorrect for
your paper size.
Check the paper size, orientation, and layout settings to make
sure they’re correct for your paper size. See Chapter 3 for more
information.
A portion of your image doesn’t print (Macintosh).
Possible cause
Solution
Your system doesn’t have
enough available memory.
Close any other applications you are running and turn off
background printing.
You need to increase the
memory allocation for your
application, EPSON
Monitor3, or both.
Choose Get Info from the File menu when the application is active
or EPSON Monitor3 is selected and increase the memory
requirements. See Chapter 4 for more information. If that doesn’t
work, turn off background printing (you won’t be able to use
Monitor3).
The printer prints blank pages.
Possible cause
Solution
Your printer is not selected
in your application or as the
Windows default printer.
Select your printer in your application or select it as the default
Windows printer. See your Windows documentation or online
help for instructions.
Your printer is not selected
in the Macintosh Chooser.
Select your printer in the Chooser as described on the CD-ROM
folder and in Appendix B.
Paper settings in the printer
software are incorrect for
your paper size.
Check the paper size, orientation, and layout settings to make
sure they’re correct for your paper size. See Chapter 3 for more
information.
The print head nozzles are
clogged.
Clean the print heads following the instructions in Chapter 5.
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Troubleshooting
Uninstalling Printer Software
If any of the suggested solutions in this chapter tell you to
uninstall and then reinstall your printer software, follow the
steps in this section.
Caution:
If you uninstall and then
reinstall the printer
software In Windows 95,
you must uninstall and
then reinstall Status
Monitor 2 so it can
recognize your printer.
In Windows NT 4.0, you
cannot uninstall the
printer software using
the Add/Remove
Programs utility. See
your Windows NT
documentation for
instructions on removing
printer drivers from
your system.
Windows 95 Instructions
1. Double-click the My Computer icon, then double-click
the Control Panel icon.
2. Double-click Add/Remove Programs.
3. To uninstall the printer software, select EPSON Printer
Software in the program list.
4. Click the Add/Remove button. Follow the instructions on
the screen to uninstall your software.
5. Before you uninstall Status Monitor 2, turn off background
monitoring as described on page 4-5. Then follow steps 1
through 4 again, selecting EPSON Status Monitor 2 in
the program list to uninstall it.
6. To reinstall your software, see the CD-ROM folder or
Appendix B.
Windows 3.1 Instructions
1. Double-click the Main program group icon, then
double-click the Control Panel icon.
2. Double-click Printers.
3. Select EPSON Stylus COLOR 850 in the Installed Printers
list and click the Remove button.
4. To reinstall your software, see Appendix B.
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Troubleshooting
Macintosh Instructions
1. Insert the EPSON printer software CD-ROM in your
drive.
2. Double-click the Installer icon. Then click Continue.
3. Click the arrow in the list at the top showing Easy Install,
and select Remove from the list.
4. Click the Remove button on the bottom of the screen.
5. Follow the instructions on the screen to uninstall the
printer software.
6. To reinstall your software, see the CD-ROM folder or
Appendix B.
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A
Using Optional
Interfaces
Your EPSON Stylus COLOR 850 includes both parallel and
serial interfaces. You can connect it to a PC or Macintosh, or
both at the same time. If you want to connect to another system
or to a network, you can install one of the following EPSON
interface boards in your printer:
Type of interface board
Model number
Compatibility
Serial
C823051
PC
32KB serial
C823071
PC
Twinax
C823151
PC
C823141
PC
C823121
Macintosh
C823572
Macintosh/PC
Coax
®
LocalTalk
™
Type B Ethernet
To order an interface board, contact your dealer or call EPSON
Accessories at (800) 873-7766 (U.S. sales only). In Canada, call
(800) 873-7766 for dealer referral.
This chapter tells you how to install and use EPSON interface
boards in the following sections:
◗
Using Macintosh interface boards
◗
Using the PC serial interface board
◗
Installing optional interfaces
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Using Optional Interfaces
Using Macintosh Interface Boards
If you are planning to install the LocalTalk board, you also need
two LocalTalk Locking Connector Kits (DIN-8 version).
Attach one connector box to the AppleTalk interface on the
printer and the other to the printer port on the Macintosh.
Then attach the LocalTalk cable between the two connector
boxes. For more information, see the instructions that came
with the connector kits.
If you install the Ethernet board connected to a thin coaxial
(10BASE2) cable, and the printer is the last device on the
network, you need to obtain a 50-ohm terminator. The
Ethernet transceiver is included on the EPSON Ethernet board,
so you do not need an adapter box for the printer.
Using PC Interface Boards
Before you install the serial interface board in your printer,
follow the instructions that come with the board for setting
baud rate and parity. You may also need to set the board’s
handshake timing, error handling, and other data transfer
conventions. Refer to your computer documentation for
information about matching the board’s settings to your
computer system.
If you install the Ethernet board connected to a thin coaxial
(10BASE2) cable, and the printer is the last device on the
network, you need to obtain a 50-ohm terminator. The
Ethernet transceiver is included on the EPSON Ethernet board,
so you do not need an adapter box for the printer.
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Using Optional Interfaces
Installing Optional Interfaces
Before you install an optional interface board in your printer,
make sure the printer is turned off and all the printer’s lights are
off. Then follow these steps:
Caution:
To avoid damaging your
printer or computer, do
not install the interface
board when the printer
is connected to an
electrical outlet.
1. Unplug the power cord from the electrical outlet (and from
the back of the printer, if your printer’s power cord is
removable).
2. Disconnect any interface cables from the printer.
3. Use a Phillips (cross-head) screwdriver to remove the two
screws securing the interface cover; then lift off the cover.
Be sure to keep both screws; you’ll need to use them again if
you reinstall the cover.
4. Set any switches and jumpers on the board as described in
the interface board’s manual. If your board has a jumper
labeled JG, make sure that you set it to ON, or the board
will not work properly.
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Using Optional Interfaces
5. Slide the interface board along the slots on both sides of the
compartment. Push it in firmly to fully insert the board’s
connector into the printer’s internal socket.
6. Secure the interface board in the slot with the two screws
included with the board.
7. Connect the proper interface cable to the interface board
and to your computer. If the cable has a grounding wire,
connect it to one of the screws securing the parallel
interface.
If you are using more than one computer, reconnect the
other interface cable as well.
8. Make sure the printer is turned off. Then plug in the power
cord.
In most cases, the printer automatically detects the interface
you’re using. However, if you have trouble printing through an
installed interface board, you may need to change the printer’s
I/F (interface) mode setting. See page D-8 for instructions.
To remove the interface board, follow steps 1 and 2 in this
section. Remove the screws securing the board and carefully
pull it out of the internal printer socket. Then replace the
interface cover and screws you removed in step 3.
A-4
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B
Installing
Printer Software
and Configuring
on a Network
Follow the instructions in this appendix to install the printer
software on your computer.
Note:
If you’re using a
stand-alone Macintosh or
a stand-alone PC running
Windows 95, follow the
quick instructions on your
CD-ROM folder to install
your printer software. If
you need more detailed
instructions, see the
steps in this appendix.
If your system is on a Windows NT 4.0, Windows 95, or
Macintosh network, follow the steps in this appendix to
configure your printer software for network printing.
Installing Your Printer Software
Follow the steps in these sections to install your printer
software:
◗
For Windows 3.1 instructions, see the next section.
◗
For Windows 95 instructions, see page B-2
◗
For Windows NT 4.0 instructions, see page B-4
◗
For Macintosh instructions, see page B-5
Installing Printer Software for Windows 3.1
1. Make sure the printer is connected to your computer as
described on the Start Here card.
2. Turn on the printer and wait until the Ppower light stops
flashing. Then turn on your computer.
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Installing Printer Software and Configuring on a Network
3. Make sure Windows Program Manager is running and exit
any open application programs.
4. Insert the EPSON printer software CD-ROM or
diskette 1.
5. Open the File menu and select Run.
6. If you’re installing from the CD-ROM, type D:\EPSON
(where D: is the drive letter of your CD-ROM drive) and
click OK. After the installation program starts, read the
license agreement and click Agree.
If you’re installing from diskettes, type D:\SETUP (where
D: is the drive letter of your diskette drive) and click OK.
7. Make sure EPSON Stylus COLOR 850 is selected and
click OK.
8. Follow the instructions on the screen to install your printer
software. Your printer software icons appear in an EPSON
program group and your printer is automatically set as the
Windows default printer.
9. See Chapter 1 for instructions on using your printer
software.
Installing Printer Software for Windows 95
1. Make sure the printer is connected to your computer as
described on the Start Here card.
2. Make sure your printer and computer are turned OFF.
3. Turn on your computer and wait until Windows 95 starts
up fully.
4. Turn on your printer and wait until the Ppower light stops
flashing.
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Installing Printer Software and Configuring on a Network
If you see a screen called New Hardware Found or Update
Device Driver Wizard, or another one that asks if you
want Windows 95 to install a driver for you, click
Cancel.
These screens could appear at any point as you follow these
steps. Do not select any option on any of these screens
except Cancel. You cannot install your printer software
using these screens.
5. Insert the EPSON printer software CD-ROM or
diskette 1.
6. If you’re installing from the CD-ROM, click Start, select
Run, and type D:\EPSON (where D: is the drive letter of
your CD-ROM); then click OK. After the installation
program starts, read the license agreement and click Agree.
If you’re installing from diskettes, click Start, select Run,
and type D:\SETUP (where D: is the drive letter of your
diskette drive); then click OK.
7. Make sure EPSON Stylus COLOR 850 is selected and
click OK.
8. If you’re using the CD-ROM, follow the instructions on
the screen to install your printer software, the Status
Monitor 2 utility, and your creative software.
If you’re using diskettes, follow the instructions on the
screen to install your printer software. Then repeat step 5
using the Status Monitor 2 diskettes and follow the
instructions on the screen to install Status Monitor 2.
Your printer software icons appear in an EPSON folder and
your printer is automatically set as the Windows 95 default
printer.
9. See Chapter 1 for instructions on using your printer
software.
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Installing Printer Software and Configuring on a Network
Installing Printer Software for
Windows NT 4.0
These instructions tell you how to install the printer software on
the Windows NT 4.0 computer that is connected directly to the
printer or all the computers that are connected remotely to the
printer via an optional network interface card.
If you’ll be connecting the printer directly to a print server and
sharing access to it on the network, see your Windows NT 4.0
documentation for connection instructions for client
workstations.
1. Make sure your printer and computer are turned OFF.
2. Turn on your computer and log onto Windows NT 4.0
with the appropriate access privileges. Exit any open
application programs.
3. Insert the EPSON printer software CD-ROM or
diskette 1.
4. If you’re installing from the CD-ROM, click Start, select
Run, and type D:\EPSON (where D: is the drive letter of
your CD-ROM); then click OK. After the installation
program starts, read the license agreement and click Agree.
If you’re installing from diskettes, click Start, select Run,
and type D:\SETUP (where D: is the drive letter of your
diskette drive); then click OK.
5. Make sure EPSON Stylus COLOR 850 is selected and
click OK.
6. Follow the instructions on the screen to install your printer
software and your creative software (CD-ROM only). Your
printer icon now appears in the Printers folder.
7. See page B-7 for instructions on connecting the remote
printer to each system on the network using the TCP/IP
(or LPR) protocol. If you’re using a different protocol, see
your Windows NT 4.0 documentation for instructions.
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Installing Printer Software and Configuring on a Network
8. See Chapter 1 for instructions on using your printer
software.
Installing Printer Software on a Macintosh
1. Make sure the printer is connected to your Macintosh as
described on the Start Here card.
2. Turn on the Macintosh and wait until is starts up fully.
3. Turn on your printer and wait until the Ppower light stops
flashing.
4. Insert the EPSON printer software CD-ROM or
diskette 1.
5. If you’re installing from the CD-ROM, double-click the
Epson Printer Driver Installer icon. After the installation
program starts, read the license agreement and click Agree.
The click Continue at the next screen.
If you’re installing from diskettes, double-click the
Installer icon, then click Continue at the title screen.
6. At the Installer screen, click Install. Follow the instructions
on the screen to install your printer software.
7. At the final dialog box, click Restart to restart your
Macintosh.
If you’re using the CD-ROM to install your printer
software, go to step 8.
If you’re using diskettes to install your printer software, go
to step 9.
8. To install your creative software, double-click these icons in
the CD-ROM folder, one at a time:
PressWriter Installer
Kai’s Photo Soap SE Installer
Then follow the instructions on the screen.
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Installing Printer Software and Configuring on a Network
9. Now select your printer in the Chooser. If your printer is
connected directly to the serial port on your Macintosh, see
the next section for instructions.
Note:
If you’re using a
Macintosh Quadra 900 or
950, you need to set up
the serial switch before
you select your printer in
the Chooser. Open the
Apple menu and select
Control Panel, then
choose Serial Switch.
Select Compatible, then
close the dialog box and
select your printer in the
Chooser as described in
step 10.
If your printer is connected via an optional network
interface card, see page B-9 for instructions on naming your
printer and selecting it in the Chooser.
Selecting Your Printer in the Chooser
1. Open the Apple menu and select Chooser.
2. If you connected your printer to the printer port on your
Macintosh or to a PowerBook with only one port, click Off
to turn off AppleTalk.
3. Click the SC 850 icon.
4. Click the icon for the port you’re using, either printer or
modem. (On a PowerBook with only one port, select the
modem port icon.)
5. Click On to turn on background printing, if you want to
use it. (Keep in mind that background printing is slower
and may slow down your system while you print.)
6. Close the Chooser.
Configuring for PC Network
Printing
Note:
If you need to install a
network interface board
in your printer, see
Appendix A for
instructions.
You can use your printer on a network under Windows NT,
Windows 95, or another network operating system. First you
need to install your printer software as described in this
appendix. Then you need to set up your printer using the
network’s printer setup functions.
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Installing Printer Software and Configuring on a Network
If you’re setting up your printer for Windows NT 4.0, see the
next section. If you’re connecting to a Windows 95 network,
see page B-8. For other network operating systems, see your
network documentation for instructions.
Connecting to the Printer on
Windows NT 4.0 Systems
Note:
If you connected the
printer directly to a
Windows NT server or
you’re using a different
network protocol, see
your Windows NT
documentation for
instructions on
configuring your printer
for the network.
If you installed an optional network interface card in your
printer and installed the printer software as described on
page B-4, follow the steps below to connect the remote printer
to each computer on the network using the TCP/IP (or LPR)
protocol. Be sure to first install the networking software that
came with your printer’s network interface card as described in
its documentation.
1. Follow the instructions to configure the interface card in
the manual that came with the card.
2. To connect the printer to a TCP/IP (or LPR) port, open
the Control Panel and select Printers.
3. Right-click the EPSON Stylus COLOR 850 icon, then
select Properties.
4. Select the Ports tab and click the Add Port button.
5. Select LPR Port in the Port list. Then click New Port.
6. Type the IP address of the card in the first box and type a
short name for the printer in the second box. Click OK,
then click Close.
7. You see the address and name of the printer in the Port list.
Click OK to exit printer properties.
Now you can print to the remote printer. Repeat these steps for
each system on the network that needs to access the printer.
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Installing Printer Software and Configuring on a Network
Setting Up Your Network Path in
Windows 95
If you want to use your printer on a network running
Windows 95, you need to set up the port and network path
on the computer connected to the printer. Follow these steps:
1. Click Start, point to Settings, and select Printers.
2. Right-click the EPSON Stylus COLOR 850 icon and
choose Properties.
3. Click the Details tab. You see the following dialog box:
Note:
To print from DOS
applications as well as
Windows applications,
click the Capture Printer
Port button instead of
Add Port. Select the
printer port in the Device
list, then specify its
network path. Select
Reconnect at logon,
then click OK.
Click Add Port, then
specify the network path
in the dialog box that
appears
4. Click the Add Port button, then specify the network path
to the printer and click OK.
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Installing Printer Software and Configuring on a Network
Configuring for Macintosh
Network Printing
If you want to use your printer on an AppleTalk network, you
need to install one of the optional interface boards: either the
LocalTalk board or the Ethernet board. See Appendix A for
more information about optional interfaces.
Then you can use the EPSON Namer utility and set up your
printer in the Chooser. The EPSON Namer was installed on
your hard drive along with the other printer software.
Assigning a Name to the Printer
Follow these steps to use the EPSON Namer utility:
1. Double-click the EPSON Namer icon on your hard drive.
2. Click the SC 850(AT) icon in the Device Types window.
3. Select the AppleTalk zone where your printer is located.
4. Under New Name, type a name from your printer to
distinguish it from other printers on the network.
5. Click Rename and then click Done.
Setting Up the Printer for AppleTalk
Make sure your printer is turned on and then follow these steps
to set up your printer on an AppleTalk network:
1. Open the Chooser from the Apple menu.
2. Click the SC 850(AT) icon.
3. Select the AppleTalk zone you want to use. A list of all
printers connected to the selected zone appears on the right.
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Installing Printer Software and Configuring on a Network
4. Click the name you assigned to your EPSON Stylus
COLOR 850 in step 4 of the previous section. You see a
prompt asking you to confirm your choice.
5. Click OK.
If your printer name doesn’t appear, make sure the printer
is turned on and correctly connected, then click RETRY.
6. Turn the Background Printing option on or off,
depending on if you want to use the EPSON Monitor3
utility or not.
7. Close the Chooser when you’re finished.
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C
EPSON
Accessories
EPSON offers a variety of accessories for your EPSON Stylus
COLOR 850 printer, from replacement ink cartridges and
interface cards to special ink jet paper and other creative media.
To purchase EPSON accessories, contact your local printer
retailer. You can also purchase ink cartridges, interface cards,
EPSON media, manuals, and parts from EPSON Accessories at
(800) 873-7766 (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
When you order accessories, be sure to use the part numbers
listed in this appendix.
Ink cartridges
Cartridge type
Part number
Black ink cartridge
S020108
Color ink cartridge
S020089
EPSON ink jet paper and other media
Media name
Size
Part number
EPSON 360 dpi Ink Jet
Paper
Letter
A4
S041060/S041028
S041059/S041025
EPSON High Quality Ink Jet
Paper
Letter
A4
S041111
S041117
EPSON Photo Quality Ink
Jet Paper
Letter
A4
Legal
S041062/S041029
S041061/S041026
S041067/S041048
EPSON Photo Quality
Glossy Paper
Letter
A4
S041124
S041126
C-1
easapc.fm5 Page 2 Tuesday, March 24, 1998 1:17 PM
EPSON Accessories
EPSON ink jet paper and other media
Media name
Size
Part number
EPSON Photo Quality
Glossy Film
S041072
Letter
S041071
A4
4.1 × 5.8 (A6) S041107
EPSON Photo Paper
4×6
Letter
A4
Panoramic
EPSON Photo Stickers Kit
(CD-ROM and paper)
EPSON Photo Stickers
(refill)
4.1 × 5.8 (A6) S041144-KIT
EPSON Photo Quality Ink
Jet Cards
4.1 × 5.8 (A6) S041054
8 × 10
S041122
EPSON Ink Jet
Transparencies
Letter
A4
S041064
S041063
EPSON Photo Quality Self
Adhesive Sheets
A4
S041106
EPSON Iron-On Transfer
Paper
Letter
SE41001, SE41002
EPSON Iron-on Cool Peel
Transfer Paper
Letter
S041153/S041155
S041134
S041141
S041104
S041145
4.1 × 5.8 (A6) S041144
EPSON interface cards
Type of interface board
Model number
Compatibility
Serial
C823051
PC
32KB serial
C823071
PC
Twinax
C823151
PC
Coax
C823141
PC
LocalTalk
C823121
Macintosh
Type B Ethernet
C823572
Macintosh/PC
C-2
easapd.fm5 Page 1 Tuesday, March 24, 1998 1:18 PM
D
Specifications
Printing
Printing method
On-demand ink jet
Nozzle configuration
128 black nozzles (32 × 4, staggered)
64 color nozzles × 3 (cyan, magenta, yellow)
Printable columns and
printing speed
Printing speed
(characters per second)
Character pitch
(characters per inch)
Printable
columns
10
80
12
96
640
480
15
120
800
600
17 (10 condensed)
137
912
684
20 (12 condensed)
160
1067
800
Draft
Normal
533
400
Print quality
CR speed (inches per second)
180 dpi × 180 dpi
26.7
360 dpi × 360 dpi
20
720 dpi × 720 dpi
20
1440 dpi × 720 dpi
20
D-1
easapd.fm5 Page 2 Tuesday, March 24, 1998 1:18 PM
Specifications
Resolution
Maximum 1440 × 720 dpi
Input buffer
32KB
Print direction
Bidirectional with logic seeking for text and graphics
Control code
ESC/P 2™ and expanded raster graphics code
IBM X24E emulation code
Line spacing
1/6-inch (default) programmable in 1/8-inch or 1/360-inch
increments
Paper feed speed
100 milliseconds per 1/3-inch line
Character tables
1 italic and 10 graphics character tables
Character sets
14 international character sets and 1 legal character set
Bitmap fonts
• EPSON Roman (proportional)
• EPSON Sans Serif (proportional)
• EPSON Courier
• EPSON Prestige
• EPSON Script
All bitmap fonts are available in 10, 12, and 15 cpi. You can select
other font/pitch combinations using ESC/P 2 commands.
Scalable fonts
• EPSON Roman
• EPSON Sans Serif
• EPSON Roman T
• EPSON Sans Serif H
All scalable fonts are available in sizes from 8 to 32 points, in 2 point
increments, and four styles: normal, bold, italic, and bold italic.
The printer always uses the fonts you select with your software
application. You need to use the printer’s internal fonts only if your
application doesn’t allow you to select fonts.
D-2
easapd.fm5 Page 3 Tuesday, March 24, 1998 1:18 PM
Specifications
Paper
Paper type
Size
Paper types
Single sheets
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
A5 (148 × 210 mm)
B5 (182 × 257 mm)
Legal (8.5 × 14 inches)
Half letter (5.5 × 8.5 inches)
Executive (7.5 × 10 inches)
0.003 to 0.004 inch
Plain paper and
(0.08 to 0.11 mm)
special ink jet
papers distributed
by EPSON
Transparencies Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
and glossy
A6 (105 × 148 mm, glossy film
media
only)
Transparencies,
glossy paper, and
glossy film
distributed by
EPSON
Thickness
Weight
17 to 24 lb
(64 to 90 g/m2)
—
Glossy film and
transparencies: 0.0051
to 0.0059 inch (0.13 to
0.15 mm)
glossy paper:
0.0067 to 0.0071 inch
(0.17 to 0.18 mm)
Photo Paper
4 × 6 inches (102 × 152 mm) Photo Paper
distributed by
Letter (8.5 × 11 inches)
EPSON
A4 (210 × 297 mm)
Panoramic (8.27 × 23.4 inches)
Self adhesive
sheets and
iron-on cool
peel transfer
paper
0.0079 inch (0.2 mm)
Self adhesive
A4 (210 × 297 mm)
Letter (8.5 × 11 inches; iron-on sheets and iron-on maximum
cool peel transfer paper only) cool peel transfer
paper distributed
by EPSON
—
Photo stickers
A6 (105 × 148 mm) with 16
frames
Photo stickers
distributed by
EPSON
—
—
Envelopes
No. 10 9.5 × 4.1 inches,
240 × 104 mm)
DL
(8.7 × 4.3 inches,
220 × 110 mm)
C6
(4.4 × 6.4 inches,
114 × 162 mm)
Plain, bond, or
air mail paper
0.006 to 0.017 inch
(0.16 to 0.43 mm)
12 to 20 lb
(45 to 75 g/m2)
Cards
A6 (105 × 148 mm)
Ink jet cards
8 × 10 inches (203 × 254 mm) distributed by
EPSON
—
—
0.0091 inch (0.23 mm) 50.7 lb (188 g/m2)
Notes:
Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test
samples of paper stock before purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams and other problems. If you
encounter problems, switch to a higher grade of paper.
D-3
easapd.fm5 Page 4 Tuesday, March 24, 1998 1:18 PM
Specifications
Notes:
Do not load curled or folded paper, envelopes, or transparencies.
Print on ink jet papers and envelopes only under these conditions:
Temperature:
59 to 77 °F (15 to 25 °C)
Humidity:
40 to 60% RH
Store glossy media and self adhesive sheets under these conditions:
Temperature:
59 to 86 °F (15 to 30 °C)
Humidity:
20 to 60% RH
Printable area
A
B-L
A
B-R
B-L
B-R
C
C
Single sheets and cards
Envelope
A
The minimum top margin is 0.12 inch (3.0 mm).
When printing multiple sheets of glossy media, the minimum
top margin is 1.2 inches (30 mm).
BL
The minimum left margin is 0.12 inch (3.0 mm).
BR
The minimum right margin is:
0.35 inch (9.0 mm) for Letter and Legal
1.10 inches (28 mm) for #10 envelopes
0.28 inch (7 mm) for DL envelopes
0.12 inch (3.0 mm) for all other paper sizes.
C
The minimum bottom margin is 0.55 inch (14.0 mm).
D-4
easapd.fm5 Page 5 Tuesday, March 24, 1998 1:18 PM
Specifications
.
A
B-L, B-R
EPSON 4 × 6-inch Photo Paper
(dotted lines indicate perforations)
C
A:
The maximum top margin is 0.67 inch (17.0 mm).
B–L, B–R: The maximum left and right margin is 0.24 inch (6.1 mm).
C:
The maximum bottom margin is 0.24 inch (6.1 mm).
A
B-L
B-R
EPSON Panoramic
Photo Paper
C
A:
The minimum top margin is 0.12 inch (3.0 mm).
BL:
The minimum left margin is 0.12 inch (3.0 mm).
BR:
The minimum right margin is 0.54 inch (14.0 mm).
C:
The minimum bottom margin is 0.12 inch (3.0 mm).
Note:
Always load paper into the sheet feeder short edge first except envelopes. Load envelopes long
edge first.
D-5
easapd.fm5 Page 6 Tuesday, March 24, 1998 1:18 PM
Specifications
Ink Cartridges
Specification
Black ink cartridge (S020108)
Color(s)
Black
Color ink cartridge (S020089)
Cyan, magenta, and yellow
300 pages (A4 paper;
Normal - 360 dpi, 5% each color)
Print capacity* 900 pages (A4 paper;
text at Normal - 360 dpi; 5%)
(ISO/IEC 10561 Letter Pattern)
Cartridge life
2 years from production date and up to within 6 months after opening package at 77 °C (25 °F)
Storage
temperature
–4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Transit
temperature
–22 to 140 °C (–30 to 60 °F)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Freezing
3.2 °F (–16 °C)
temperature**
Dimensions
–0.4 °F (–18 °C)
1.09 (W) × 2.1 (D) × 1.5 (H) inches
27.8 (W) × 52.7 (D) × 38.5 (H) mm
1.7 (W) × 2.1(D) × 1.5 (H) inches
42.9 (W) × 52.7 (D) × 38.5 (H) mm
*
The print capacity may vary depending on how often you use the print head cleaning function. Also, if you
print large graphics and dense text with little white space, you use ink faster.
**
The ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).
Caution:
To ensure good results, use genuine EPSON cartridges and do not refill them. Other
products may cause damage to your printer not covered by EPSON’s warranty.
Do not use an ink cartridge after the expiration date on the package.
Mechanical
Paper feed method
Friction with auto sheet feeder, rear entry
Sheet feeder capacity
Maximum 100 sheets of 17 lb (64 g/m2) paper
Total print volume
75,000 pages (A4, text)
Dimensions
Storage
Width: 18.7 inches (475 mm)
Depth: 10.7 inches (274 mm)
Height: 7.4 inches (177 mm)
Printing
Width: 18.7 inches (475 mm)
Depth: 24.0 inches (610 mm)
27.2 inches (692 mm, when loading transparencies)
Height: 12.4 inches (315 mm)
7.95 inches (202 mm, when loading transparencies)
Weight
14.3 lb (6.5 kg) without the ink cartridges
D-6
easapd.fm5 Page 7 Tuesday, March 24, 1998 1:18 PM
Specifications
Electrical
Specification
120V model
240V model*
Input voltage range
103.5V to 132V
198V to 264V
Rated frequency range
50 to 60 Hz
Input frequency range
49.5 to 60.5 Hz
Rated current
0.4A
Power consumption
Approx. 18 W (ISO/IEC 10561 Letter Pattern)
0.2A
* Also designed for IT power systems with Phase to Phase voltage
220–240V
Environmental
Temperature
Operation
Storage*
50 to 95 °F (10 to 35 °C)
–4 to 140 °F (–20 to 60 °C)
1 month at 104 °F (40 °C)
120 hours at 140 °F (60 °C)
Humidity
Operation
Storage*
20 to 80% RH
5 to 85% RH (without condensation)
* Stored in shipping container
Safety Approvals
Safety standards
UL 1950 with D3, CSA 22.2 No. 950 with D3
EMC
FCC part 15 subpart B class B
CSA C108.8 class B
DOS Support
If driver support for the EPSON Stylus COLOR 850 is not available
from your software manufacturer, you can use one of the other
EPSON ESC/P 2 printer drivers. These drivers don’t provide all the
EPSON Stylus COLOR 850 features, such as 720 or 1440 dpi
printing. Choose the first printer available from the following two
lists:
Black printing only
• LQ-870/1170
• LQ-570(+)/1070(+)
• SQ-870/1070
• LQ-850
• LQ-500
D-7
easapd.fm5 Page 8 Tuesday, March 24, 1998 1:18 PM
Specifications
Color and black
printing
• EPSON Stylus PRO
• EPSON Stylus COLOR 500
• EPSON Stylus COLOR II
• LQ-860
• LQ-2550
Control Panel Settings
You can change the following default settings from the printer’s
control panel:
Setting
Options
Print direction
Auto, Bi-D, Uni-D
Font
Courier, Roman, Sans Serif, Prestige, Script,
Roman T, Sans Serif H, Draft
Pitch
10 cpi, 12 cpi, 15 cpi, 17.1 cpi, 20 cpi,
Proportional
I/F mode
Auto, Parallel, Serial, Option
Auto I/F wait time
10 seconds, 30 seconds
Software
ESC/P 2, IBM X24E
Auto CR (IBM mode only) Off, On
AGM (IBM mode only)
Off, On
Character table
PC437, PC850, PC860, PC861, PC863, PC865,
Abicomp, BRASCII, Roman 8, ISO Latin 1
International character set Italic U.S.A., Italic France, Italic Germany, Italic
for italic table
U.K., Italic Denmark 1, Italic Sweden, Italic Italy,
Italic Spain 1
Changing control
panel settings
Auto line feed
Off, On
Network I/F mode
Off, On
Loading position
8.5 mm, 3 mm, Others
Economy
Off, On
Parallel I/F transfer rate
Fast, Normal
Follow these steps to change the settings listed above:
1.
Make sure the printer is turned off and has paper loaded.
2.
Hold down the X color cleaning button and press the Ppower
button. The printer prints a summary of instructions for
changing settings and choosing a language for the instructions.
3.
Press the X color cleaning button to print a list of current settings
(indicated with arrows) and additional instructions.
4.
After you make the changes you want, turn the printer off to save
the settings. The settings remain in effect until you change them
again.
D-8
easapd.fm5 Page 9 Tuesday, March 24, 1998 1:18 PM
Specifications
Control Codes
ESC/P 2 control codes
See the ESC/P® Reference Manual for more information about these
commands.
General operation:
ESC @, ESC U, ESC EM
Paper feeding:
CR, FF, LF, ESC 0, ESC 2, ESC 3, ESC +
Page format:
ESC ( C, ESC C, ESC C 0, ESC Q, ESC l, ESC ( c, ESC N, ESC O
Print position motion:
ESC $, ESC \, ESC ( V, ESC ( v, ESC D, HT, ESC B, ESC J, VT
Font selection:
ESC k, ESC x, ESC X, ESC P, ESC M, ESC g, ESC p, ESC 4, ESC 5,
ESC E, ESC F, ESC !
Font enhancement:
ESC W, DC 4, SO, DC2, SI, ESC w, ESC G, ESC H, ESC T,
ESC S, ESC -, ESC ( -, ESC q
Spacing:
ESC Space, ESC c, ESC ( U
Character handling:
ESC t, ESC ( t, ESC R, ESC %, ESC &, ESC :, ESC 6, ESC 7,
ESC ( ^
Bit image:
ESC *
Graphics:
ESC ( G, ESC ., ESC ( i, ESC ( e, ESC ( \, ESC ( s
Color:
ESC r, ESC ( r
Printing mode:
ESC ( K
IBM X24E emulation
control codes
This printer emulates the IBM Proprinter with the following
commands. For detailed information, see IBM’s X24E reference
manual.
General operation:
NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U
Paper feeding:
FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2,
ESC 3, ESC 3 (AGM*), CR
Page format:
ESC C, ESC X, ESC N, ESC O, ESC 4
D-9
easapd.fm5 Page 10 Tuesday, March 24, 1998 1:18 PM
Specifications
Print position motion:
ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J, ESC J (AGM*)
Font selection:
DC2, ESC P, ESC :, ESC E, ESC F, ESC I
Font enhancement:
DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H,
ESC T, ESC S, ESC -, ESC _
Spacing:
BS, SP, ESC [ \
Character handling:
ESC 6, ESC 7, ESC [ T, ESC ^, ESC \
Bit image:
ESC K, ESC L, ESC Y, ESC Z, ESC [ g, ESC * (AGM*)
* Alternate Graphics Mode
Character Tables
All character tables except Italic are the same as the PC437 table for
hex codes 00 through 7F. Additional characters are available for hex
codes 80 through FF. You can select the following character tables
through the control panel or software commands:
• PC 437 (U.S./Standard Europe)
• PC850 (Multilingual)
• PC860 (Portuguese)
• PC861 (Icelandic)
• PC863 (Canadian-French)
• PC865 (Nordic)
• Abicomp
• BRASCII
• Roman 8
• ISO Latin 1
• Italic (no characters available for hex code 15)
International
character sets
You can select a number of international character sets with the
control panel or the ESC R command. Other sets can only be selected
with the ESC R command. You can select additional characters with
the ESC ( ^ command.
D-10
East850IX.fm Page 1 Tuesday, March 24, 1998 1:18 PM
Index
A
Accessories, 6, 2-2, 5-1, A-1,
C-1 to C-2
Advanced mode, selecting,
3-2 to 3-4
Advanced settings
color, 3-7 to 3-10
layout, 3-20 to 3-32
orientation, 3-11 to 3-19
paper size, 3-11 to 3-19
predefined, 3-2 to 3-4
print quality, 3-4 to 3-6
saving custom, 3-33 to 3-34
special effects, 3-4 to 3-6
Aligning print heads, 5-8 to 5-9,
6-5
Automatic mode, 1-2, 1-8
B
Background printing
Macintosh, 4-14 to 4-16, B-10
Windows, 4-5 to 4-13
Banding, 6-5
Bitmap files, 3-26
Blank pages, 6-16
Blurry printouts, 6-7
Brightness setting, 3-8
C
Color Adjustment modes, 3-8, 6-6
Color problems, 6-6
ColorSync, using, 3-3, 3-9 to 3-10,
6-6
Configuration options, Macintosh,
4-17 to 4-18
Contrast setting, 3-8
Control codes, D-2, D-9 to D-10
Control panel default settings, D-8
Control panel, using, 1-10,
5-6 to 5-9, 6-2 to 6-3, D-8
Custom settings
color, 3-7 to 3-10
deleting, 3-34
layout, 3-20 to 3-32
list, 3-2
orientation, 3-11 to 3-19
paper size, 3-11 to 3-19
print quality, 3-4 to 3-6
redefining, 3-34
saving, 3-33 to 3-34
special effects, 3-4 to 3-6
Cyan setting, 3-8
Cards, see Photo Quality Ink Jet
Cards
Character sets, international, D-2,
D-10
Character tables, D-2, D-10
Characters, garbled, 6-15
Cleaning print heads, 5-6 to 5-8
Cleaning printer, 5-10
Cleaning sheets, 2-3
Coax interface board, A-1 to A-4,
C-2
I-1
D
Default control panel settings, D-8
Default printer options, setting,
1-4
Despooler, 1-5, 6-11
Diffusion, error, 3-6
Dithering, 3-6
DMA transfers, 4-3 to 4-4, 6-12
DOS support, D-7 to D-8
E
Economy setting, 3-3, 6-5
ECP mode, 4-4, 6-12
Electrical specifications, D-7
Energy Star, 6
Energy-saving tips, 6
East850IX.fm Page 2 Tuesday, March 24, 1998 1:18 PM
Index
Envelopes
loading, 2-4 to 2-5
specifications, D-3 to D-5
Environmental specifications, D-7
EPSON
Accessories, 6, 2-2, 5-1, A-1,
C-1 to C-2
Customer Care Centers, 5
Electronic Support Services,
5 to 6
help, 5 to 6
media, 2-1 to 2-2
EPSON Namer utility, B-9
EPSON Spool Manager, see Spool
Manager
Error Diffusion setting, 3-6
Error notification, 4-17 to 4-18
ESC/P 2 control codes, D-2,
D-7 to D-9
Ethernet board, A-1 to A-4, C-2
F
Faint printouts, 6-6 to 6-7
Film, see Photo Quality glossy
media
Finest Detail setting, 3-6
Fit to Page setting, 3-23,
3-27 to 3-29
Flip Horizontal setting, 2-7, 3-6,
6-15
Fonts, D-2, D-8
Forms, loading, 2-3
G
Garbled characters, 6-15
Glossy media, see Photo Quality
glossy media
H
Halftoning setting, 3-6, 6-6
Head Cleaning utility, 5-6 to 5-7
Help, 5 to 6
Help, online, 1-2, 6-2
Hex dump mode, 6-4
High Speed setting, 3-6, 6-4
Horizontal banding, 6-5
I-2
I
IBM X24E emulation control
codes, D-2, D-8 to D-10
ICM (Image Color Matching)
setting, 3-3, 3-9, 6-6
Ink
cartridge ordering, C-1
cartridge specifications, D-6
monitoring level, 1-10, 4-10,
4-16 to 4-17
replacing cartridges, 5-1 to 5-5
replacing outdated cartridge,
5-5
setting, 1-3, 1-8, 3-2, 3-5, 6-6
smears, 2-5
specifications, D-6
Ink Jet Cards, see Photo Quality
Ink Jet Cards
Ink Jet Paper
choosing, 1-3, 1-8, 2-1 to 2-2,
C-1 to C-2
loading, 2-3
specifications, D-3 to D-5
Ink Jet Transparencies, see
Transparencies
Interface boards, A-1 to A-4, C-2
Interface (I/F) mode setting, A-4,
D-8
International character sets, D-2,
D-10
Iron-On Transfer Papers,
2-1 to 2-2, 2-7, C-2, D-3 to D-4
J
Jammed paper, 1-10, 6-14
Job Status window, 4-10 to 4-11
L
Landscape setting, 3-13, 3-17
Layout
button, 1-9, 3-19, 3-28
options, setting, 3-20 to 3-32
problems, 6-16
tab, 1-3, 3-22
East850IX.fm Page 3 Tuesday, March 24, 1998 1:18 PM
Index
Letterhead, see Paper
Lights, using, 1-10, 6-2 to 6-3,
6-8 to 6-10
LocalTalk board, A-1 to A-4, C-2
M
Monitoring
ink level, 1-10, 4-10,
4-16 to 4-17
preferences, Windows 95,
4-6 to 4-7
print jobs, see Background
monitoring
More Settings dialog box,
3-4 to 3-10
Multiple print layouts,
3-23 to 3-24 , 3-29 to 3-30
Macintosh
ColorSync, 3-9 to 3-10, 6-6
configuration options,
4-17 to 4-18
increasing memory allocation,
4-14 to 4-15
installing software, B-5 to B-6
interface boards, A-1 to A-4,
C-2
managing print jobs,
4-14 to 4-18
Monitor3, 4-14 to 4-16, 6-9,
6-11 to 6-13
network printing, B-9 to B-10
printing from , 1-7 to 1-9
problems printing, 6-11 to 6-13
Status Monitor, 1-9,
4-16 to 4-17
system requirements, 2
uninstalling software, 6-18
Magenta setting, 3-8
Main tab, 1-2
Maintaining printer, 5-1 to 5-10
Manuals, how to use, 3 to 4
Margin
problems, 6-16
with multiple sheets, 2-4
Mechanical specifications, D-6
Media Type setting, 1-3, 1-8,
2-1 to 2-2, 3-5, 6-4
Memory allocation, increasing on
Macintosh, 4-14 to 4-15
MicroWeave settings, 3-6, 6-5
Monitor3, 4-14 to 4-16, 6-9,
6-11 to 6-13
I-3
N
Namer utility, EPSON, B-9
Network path, Windows 95, B-8
Network printing
Macintosh, B-9 to B-10
PC, B-6 to B-8
Nozzle Check, 5-8
O
Options
accessories, C-1 to C-2
interface boards, A-1 to A-4,
C-2
Orientation options, 3-11 to 3-19
P
Packing printer, 5-10
Page frames, 3-23 to 3-24,
3-29 to 3-30
Page Order options, 3-24, 3-30
Page Setup dialog box, 1-7, 3-16
Panoramic Photo Paper, see Photo
Paper
Paper
EPSON, 2-1 to 2-2, C-1 to C-2
handling problems,
6-13 to 6-15
loading, 2-3 to 2-6
ordering, 2-2, C-1
specifications, D-3 to D-5
East850IX.fm Page 4 Tuesday, March 24, 1998 1:18 PM
Index
Paper jams, 1-10, 6-14
Paper Size options, 3-11 to 3-19
Paper support, 2-4
Paper tab, 1-3, 3-11
Paper thickness lever, 2-5, 6-7
Parallel interface boards,
A-1 to A-4, C-2
PC interface boards, A-1 to A-4,
C-2
Photo Paper
choosing, 1-3, 1-8, 2-2, C-2
loading, 2-5 to 2-6
specifications, D-3 to D-5
Photo Quality glossy media
choosing, 1-3, 1-8, 2-2,
C-1 to C-2
loading, 2-3 to 2-4
specifications, D-3 to D-5
Photo Quality Ink Jet Cards, 2-2,
2-7, C-2, D-3 to D-4
Photo Quality Ink Jet Paper
choosing, 1-3, 1-8, 2-2, C-1
loading, 2-3
specifications, D-3 to D-4
Photo Quality Self Adhesive
Sheets, 2-2, 2-7, C-2,
D-3 to D-4
Photo setting, 3-3
Photo Stickers, 2-2, C-2, D-3
PhotoEnhance setting, 3-3, 3-9
PICT files, 3-30 to 3-31
Plain paper, D-3 to D-4
Portrait setting, 3-13, 3-17
Preprinted forms, loading, 2-3
Print Head Alignment utility,
5-8 to 5-9, 6-5
Print heads, cleaning, see Cleaning
print heads
Print jobs
managing in Windows,
4-1 to 4-13
managing on Macintosh,
4-14 to 4-18
Print layouts, multiple,
3-23 to 3-24, 3-29 to 3-30
Print Order options, 3-19
Print quality
customizing, 3-4 to 3-6
problems, 6-4 to 6-7
Print queues, 4-11 to 4-13
Printable area
setting, 3-13, 3-17
specifications, D-4 to D-5
Printer software
installing, B-1 to B-6
problems, 6-10 to 6-13
settings, see Settings, printer
software
uninstalling, 6-17 to 6-18
Printing speed, D-1
Problems
diagnosing, 6-1 to 6-4
paper handling, 6-13 to 6-15
print quality, 6-4 to 6-7
printer software, 6-10 to 6-13
printing, 6-8 to 6-10
solving, 6-1 to 6-18
unexpected printout results,
6-15 to 6-16
uninstalling software,
6-17 to 6-18
Progress Meter
dialog box, 1-5
Speed & Progress options,
4-2 to 4-4
Proportional Printing option, 3-12,
3-20 to 3-23
I-4
Q
Quality/Speed slider, 1-3, 1-9
R
ReadMe files, 6-2
Rendering Intent setting, 3-10
Replacing ink cartridges, 5-1 to 5-5
Resolution, see Print quality
Rotate by 180° setting, 3-13, 3-17
East850IX.fm Page 5 Tuesday, March 24, 1998 1:18 PM
Index
S
Stalled print jobs, deleting, 4-5,
4-12
Status Alert dialog box, 4-6 to 4-7
Status Monitor
Macintosh, 1-9, 4-16 to 4-17
problems, 6-1, 6-11 to 6-12
Windows 95, 1-5, 4-5 to 4-11,
6-17
Super MicroWeave setting, 3-6
Support, 5 to 6
System requirements, 1 to 2
Safety approvals, D-7
Safety instructions, 7 to 8
Saturation setting, 3-8
Self Adhesive Sheets, see Photo
Quality Self Adhesive Sheets
Self test, 6-3
Serial interface boards, A-1 to A-4,
C-2
Service, 5 to 6
Settings, printer software
advanced, see Advanced settings
checking, 1-2 to 1-3, 1-7 to 1-9
default, 1-4
reusing on Macintosh, 1-7
Smears, 2-5, 6-7
Special effects, 3-4 to 3-6
Specifications
character tables, D-10
control codes, D-9 to D-10
control panel settings, D-8
DOS support, D-7 to D-8
electrical, D-7
environmental, D-7
ink cartridges, D-6
mechanical, D-6
paper, D-3 to D-5
printing, D-1 to D-2
safety approvals, D-7
Speed & Progress options,
4-2 to 4-4
Speed, printing, D-1
Spool directory, changing default,
4-13
Spool folders, 4-3, 4-17 to 4-18
Spool Manager
problems, 6-9, 6-11, 6-15
using with Windows 3.1 ,
4-11 to 4-13
using with Windows 95,
4-4 to 4-5
I-5
T
Technical specifications,
D-1 to D-10
Testing printer, 6-3
Text/Graph setting, 3-3
Thickness lever, 2-5, 6-7
Transparencies
choosing, 1-3, 1-8, 2-2, C-2
loading, 2-3 to 2-4
specifications, D-3 to D-4
Transporting printer, 5-10
Troubleshooting, 6-1 to 6-18
Twinax interface board,
A-1 to A-4, C-2
U
User Defined paper size,
3-14 to 3-15 , 3-18
Utility
button, 1-9, 5-6 to 5-7, 5-9
dialog box, 4-2, 4-16
tab, 1-3, 5-6 to 5-7, 5-9
V
Vertical banding, 6-5
East850IX.fm Page 6 Tuesday, March 24, 1998 1:18 PM
Index
W
Windows 95
default options, setting, 1-4
installing software, B-2 to B-3
managing print jobs,
4-1 to 4-11
network printing, B-8
printer status, checking, 1-5
Status Monitor2, 1-5
uninstalling software, 6-17
Windows NT
default options, setting, 1-4
installing software, B-4 to B-5
managing print jobs, 4-13
network printing, B-6 to B-7
printer status, checking, 1-6
uninstalling software, 6-17
Watermarks, 3-24 to 3-27,
3-30 to 3-32
Windows
default options, setting, 1-4
installing software, B-1 to B-5
managing print jobs,
4-1 to 4-13
network printing, B-6 to B-8
printing from , 1-1 to 1-5
system requirements, 1 to 2
uninstalling software, 6-17
Windows 3.1
default options, setting, 1-4
installing software, B-1 to B-2
managing print jobs,
4-11 to 4-13
printer status, checking, 1-6
uninstalling software, 6-17
Y
I-6
Yellow setting, 3-8

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