Epson | GT-10000 | User's Manual | Epson GT-10000 User's Manual

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Where to Find Information
This User's Guide
This guide leads you through the scanner setup and options
installation, tells you how to use the scanner, and how to make
basic scans. It also offers troubleshooting tips and customer
support information.
EPSON TWAIN Pro User's Guide
This guide leads you through the EPSON scanner software
installation and tells you how to make basic software settings. It
also offers troubleshooting tips and calibrating information.
EPSON Scan Server & EPSON TWAIN Pro Network User's Guide
This guide leads you through the software installation and tells
you how to use the EPSON scanner in networked environment.
It also offers troubleshooting tips.
Information on EPSON Scanner Software for Windows
Online help provides you with detailed information on EPSON
TWAIN Pro. Access online help by clicking the ? button in the
EPSON TWAIN Pro dialog box.
HTML Color Guide (may not be available in some countries)
Explains the basics of color imaging and shows you how to get
impressive results from your scanner and other EPSON products.
See Chapter 4 of this guide for information on accessing the Color
Guide.
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®
Color Image Scanner
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. No patent liability is assumed with respect to the use of the information
contained herein. Neither is any liability assumed for damages resulting from the use of the
information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product.
SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or
problems arising from the use of any options or any consumable products other than those
designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Macintosh is a registered trademark of Apple Computer, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United
States of America and other countries.
Presto! is a trademark of NewSoft Technology Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective companies.
Copyright © 1999 by SEIKO EPSON CORPORATION, Nagano, Japan.
User's Guide
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Declaration of Conformity
Manufacturer:
Address:
SEIKO EPSON CORPORATION
3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
Representative:
Address:
EPSON EUROPE B.V.
Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name:
Model:
Image Scanner
G650B
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC:
EN 60950
April, 1999
H. Horiuchi
President of EPSON EUROPE B.V.
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Contents
Introduction
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
For Users in the United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1
Setting Up the Scanner
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Key Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Attaching the Document Guide Strip. . . . . . . . . . . . . . . . . . . . . . . . 1-7
Installing a SCSI Interface Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Connecting the Scanner to Your Computer. . . . . . . . . . . . . . . . . . . 1-12
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . . . 1-13
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Installing the Scanner Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
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Chapter 2
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Using Your Scanner
Scanning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Cover for Thick or Large Documents . . . . . . . . . .
Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RAM and hard disk size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
File compression software . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3
The Automatic Document Feeder Option
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking the Automatic Document Feeder . . . . . . . . . . . . . . . .
Installing the Automatic Document Feeder . . . . . . . . . . . . . . . . . .
Setup of EPSON TWAIN Pro or EPSON TWAIN Pro Network .
Installing PageManager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading paper in the Automatic Document Feeder . . . . . . . . . . .
Loading documents manually. . . . . . . . . . . . . . . . . . . . . . . . .
Scanning from the Automatic Document Feeder . . . . . . . . . . . . .
Scanning the full document area. . . . . . . . . . . . . . . . . . . . . . .
Scanning only part of the document area . . . . . . . . . . . . . . .
Changing Orientation of Scanned Images . . . . . . . . . . . . . . . . . . .
Images Produced by One-sided Scanning . . . . . . . . . . . . . . .
Images Produced by Double-sided Scanning . . . . . . . . . . . .
Fixing paper jams in the Automatic Document Feeder . . . . . . . .
If paper jams at the feeder position: . . . . . . . . . . . . . . . . . . . .
If paper jams at the paper eject position: . . . . . . . . . . . . . . . .
Document specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4
3-2
3-2
3-2
3-8
3-8
3-8
3-10
3-11
3-11
3-12
3-13
3-13
3-15
3-17
3-18
3-19
3-20
Maintenance and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . .
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
2-2
2-4
2-7
2-9
2-9
2-9
2-9
2-10
4-2
4-2
4-3
4-4
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Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Viewing the Color Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Changing the SCSI ID Number or SCSI Board . . . . . . . . . . . . . . . . 4-17
Appendix A
Technical Specifications
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
ENERGY STAR Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Appendix B
Contacting Customer Support
For United Kingdom and the Republic of Ireland Users. . . . . . . . B-3
For Australia Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Glossary
Index
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Chapter 1
1
Setting Up the Scanner
Unpacking the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Key Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Lights and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Choosing a Place for the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Attaching the Document Guide Strip. . . . . . . . . . . . . . . . . . . . . . . . 1-7
Installing a SCSI Interface Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Releasing the Transportation Lock . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Plugging in the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Connecting the Scanner to Your Computer. . . . . . . . . . . . . . . . . . . 1-12
Understanding SCSI connections. . . . . . . . . . . . . . . . . . . . . . . 1-13
Setting the SCSI ID number . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Setting the terminator switch . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Connecting the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Power-on sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Power-off sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Installing the Scanner Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Setting Up the Scanner
1-1
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Unpacking the Scanner
Your scanner comes shipped with CD-ROMs (and/or floppy
disks) that contain the driver software to run your scanner, along
with other items necessary to use the scanner.
power cord
scanner
1-07.eps
SCSI cable
document guide strip
SCSI interface board
Depending on the country of purchase, the power cord may come
attached to the scanner. The shape of the AC plug also varies, so
make sure the plug included is the correct shape for the electrical
outlet in your country.
If your computer is already equipped with SCSI board, you can
use it for allowing the computer to communicate with the scanner.
Otherwise, install the SCSI board which comes with the scanner
in the computer. For setup of the SCSI board, refer to the manual
which comes with it.
1-2
Setting Up the Scanner
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Key Components
1
document cover
carriage
(in the home position)
document table
OPERATE button
RESET button
ERROR light
OPERATE light
READY light
start button
02.eps
SCSI terminator switch
SCSI ID rotary switch
transportation lock
03.eps
SCSI interface connectors option interface connector
AC socket
Setting Up the Scanner
1-3
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Lights and Buttons
The scanner has three indicator lights and three buttons.
1-07.eps
Lights
Lights
OPERATE
Color
Green
Indicator
Status
Lit
Scanner is turned on.
Lit
Scanner is ready to scan.
Flashing
READY
Meaning
Green
Scanning operation is in
progress.
Error. See "Error indicators" on
page 4-5 for more information
about errors.
Lit
ERROR
1-4
Red
Setting Up the Scanner
Flashing
This indicator also lights when
an error occurs.
Error. See "Error indicators" on
page 4-5 for more information
about errors.
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Buttons
1
Button
Function
OPERATE
Turns the scanner on and off.
RESET
Resets the scanner to its default settings after
an error. Pressing this button while scanning is
in progress stops the scanner and may cause
an error in the scanning software.
a start
Starts the scanning sequence by invoking
PageManager and EPSON TWAIN Pro in a
stand-alone configuration. In a networked
environment it starts the same operation as
the Scan button in EPSON TWAIN Pro Network.
Choosing a Place for the Scanner
Follow the guidelines below when selecting a location for your
scanner:
❏ Place the scanner on a flat, stable surface. The scanner will not
operate properly if it is not level.
❏ Place the scanner close enough to the computer for the
interface cable to reach it easily.
❏ Place the scanner near a wall outlet where the power cord can
be easily unplugged.
Note for French-speaking users:
Placez le scanner près d’une prise de courant où la fiche peut-être
débranchée facilement.
Setting Up the Scanner
1-5
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❏ Allow space behind the scanner for the cables, and space
above the scanner so that you can raise the document cover
fully.
583 mm
176 mm*
150 mm or more
458 mm
1-01.eps
656 mm
* When document cover is closed.
❏ Keep the scanner away from high temperatures, humidity
and excessive dirt or dust. Also avoid using or storing the
scanner in places subject to rapid changes of temperature or
humidity.
❏ Keep the scanner away from direct sunlight or other strong
light sources.
❏ Avoid locations subject to shocks and vibrations.
1-6
Setting Up the Scanner
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Attaching the Document Guide Strip
The document guide strip is used to align document's orientation
when you place the document on the document table.
Peel off the backing from the document guide strip and place it
on the horizontal ruler of the document table so that the notch in
the right end matches the slot in the casing as shown.
B4
B5
A4
LTR
B5
A3
LTR A4
A3
B4
LTR
B5 A4
A4
B5 LTR
When you use the Automatic Document Feeder, remove the
document guide strip from the document table.
Setting Up the Scanner
1-7
1
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Installing a SCSI Interface Board
Unless your PC already has a SCSI board installed, you will need
to install the SCSI board which comes with the scanner along with
a SCSI driver software before installing the scanner driver and
software applications.
If you already have a SCSI board installed in your PC, go to the
next section.
Note:
For additional information, refer to the installation guide that comes
with the SCSI board.
1. Turn off the computer and any peripheral devices. Unplug
any power cords, then disconnect all cables from the back
panel of your computer.
2. Remove the cover from your computer.
w
Caution:
Static electricity can damage electronic components.
Discharge static electricity by touching the metal frame of
your computer before handling the interface board or any of
the computer’s circuit boards.
3. Insert the interface board into an appropriate expansion slot,
then secure it with the retaining screw.
4. Replace the computer cover and reconnect all cables.
1-8
Setting Up the Scanner
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Releasing the Transportation Lock
When the scanner is unpacked, the carriage is locked in the home
position to prevent damage from shaking or vibration during
transportation. You must release the transportation lock before
you can use the scanner.
1
1. Place the scanner on a flat, stable surface with its left side
facing you.
2. Turn the transportation lock to the unlocked position using a
coin or similar disc, as shown below.
1-02.eps
unlocked position
Note:
Before you transport the scanner or store it for an extended period of
time, secure the carriage by turning the transportation lock back to the
locked position. For more information, refer to page page 4-4,
"Transporting the Scanner".
Setting Up the Scanner
1-9
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Plugging in the Scanner
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Warning:
The operating voltage of the scanner should match exactly to the
voltage rating of the power source you intend to use. Make sure
that both voltage ratings are equal by checking the label on the
back of the scanner. If the label does not show the voltage rating,
contact your dealer. Do not plug in the power cord unless you
know the voltages are equal.
1. Make sure the scanner is turned off. If the scanner is turned
on, press the OPERATE button to turn the scanner off. The
OPERATE button is a toggle switch and when it is raised, the
scanner is off. When the OPERATE button is depressed, the
scanner is on.
1-07.eps
1-10
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2. Connect the power cord to the AC socket on the back of the
scanner, and plug the other end into a properly-grounded
electrical outlet.
1
1-05.eps
Initialization
By observing how the scanner acts during initialization, you can
make sure it is operating properly before connecting it to your
computer.
1. Open the document cover so you can see the operation of the
scanner during initialization.
2. Turn on the scanner by pressing the OPERATE button.
Setting Up the Scanner
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At this time the carriage will move towards the right slightly and
back to its original position. Next, the fluorescent lamp on the
carriage will flash twice. After a while, the READY indicator lamp
will turn on.
1-07.e ps
Connecting the Scanner to Your Computer
Unless your PC already has a SCSI board installed, you will need
to install one, along with SCSI driver software. Install the SCSI
board according to the directions included with the board. Also
see "Installing a SCSI Interface Board" on page 1-8.
If your PC has a SCSI board up and running, connect the scanner
as described in the next section.
Note:
You will need to install the SCSI driver that is normally included with
Windows 95/98, or Windows NT 3.51/4.0 (see your system
documentation for instructions), or the driver described in the SCSI
board installation documentation. If you are having errors or poor
performance, an updated driver may help. The latest driver may be
available for download from the Web site of the SCSI board
manufacturer.
1-12
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Understanding SCSI connections
Read the following sections to determine how to set up your SCSI
devices and whether you need any optional SCSI cables.
1
Daisy chain
The SCSI interface allows you to connect up to seven devices (such
as a scanner, hard drive, CD-ROM, etc.) to the computer, in what is
called a “daisy chain” arrangement. Only the first SCSI device in a
daisy chain is connected to the computer; each of the other devices
is connected to another SCSI device.
2-01.eps
Computer
Hard drive
GT-10000
CD-ROM Drive
SCSI cables
You may need to purchase SCSI cables before setting up your SCSI
daisy chain. Be sure the SCSI cable connectors are suitable for your
hardware, depending on the manufacturer of your SCSI device
and SCSI interface board. Refer to the technical documentation or
user’s guide included with the individual SCSI device.
Setting Up the Scanner
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SCSI ID and terminator
Each device has a SCSI ID number: the computer (SCSI interface
board) is usually set to number 7, and each of the other devices
must have a unique number between 0 and 6. Both ends of daisy
chain should be terminated. This can be done by connecting an
external terminator to the SCSI device at the end of the chain, or
enabling on internal termination of the SCSI device at the end of
the chain. If the PC is at the end of the daisy chain, its internal
terminator should be switched on. Otherwise, its terminator
should be off. An external terminator on a SCSI device in the
middle of the chain should be removed, or its internal terminator
should be switched off.
Setting the SCSI ID number
The scanner's default SCSI ID number is 2.
The SCSI ID rotary switch
is located on the back of
the scanner.
1-14
Setting Up the Scanner
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If you add the scanner to a system in which one of your SCSI
devices already has a SCSI ID of 2, change the scanner ID number
to an unused number using the rotary switch. See the table below
as a guide.
ID
Availability
Description
0
Not recommended
Usually used for hard drive
1
Not recommended
Usually used for hard drive
2
Factory setting of the scanner
3
4
5
6
7
c
May not be available
Usually used for the SCSI board
Caution:
The SCSI ID of each SCSI device should be unique.
Do not set the scanner’s SCSI ID to a number already in use by
another device on the daisy chain; otherwise the computer,
scanner, and other devices will not operate properly.
Setting Up the Scanner
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Setting the terminator switch
The scanner has a built-in terminator, which allows SCSI devices
to communicate properly with each other. You may need to
change the terminator switch setting according to your computer
system.
2-01.eps
Note:
Do not use an external terminator on the scanner.
2-04.eps
2-01.eps
Terminator
Switch
The terminator switch is located
on the back of the scanner.
Only the scanner is connected
Set the terminator switch to ON.
2-01.eps
terminator ON
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The scanner is the last device in the daisy chain
1
Set the terminator switch to ON.
(other SCSI device)
terminator ON
The scanner is in the middle of the daisy chain
Set the terminator switch to OFF.
terminator OFF
(other SCSI device)
Connecting the scanner
Connect the scanner to your computer or to another SCSI device
as follows:
Note:
The combination of connectors on the SCSI cable you need varies
depending on the manufacturer of your SCSI device and SCSI interface
board.
1. Make sure the scanner, computer, and all other SCSI devices
are turned off and unplugged from the power source.
c
Caution:
Do not connect the scanner to the computer or other devices
while they are turned on as damage may occur.
Setting Up the Scanner
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2. Insert one end of the interface cable into the scanner SCSI
sockets and press until the locks on both sides snap in.
2-07.eps
Note:
When connecting the scanner to a PC or any other SCSI device, the
total length of the cable must not exceed 3 meters.
3. Connect the other end of the cable to the SCSI port of your
computer or another SCSI device.
4. Plug in the power cords of your computer, scanner, and other
external SCSI devices.
Note:
Before turning on your system, be sure to first read the next section
of this guide, "Power-on sequence."
1-18
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Power-on sequence
Keep the following instructions in mind every time you turn on
your computer and SCSI devices, including the scanner.
❏ Be sure to turn on the SCSI device which is connected at the
farthest end of the daisy chain first, then the second farthest
and so on, until finally your computer. If you attempt to use
a SCSI device which has been turned on after the computer,
it may not work properly, or the computer may not work
properly.
❏ The first time you turn on the computer after turning on the
scanner, one of the following dialog boxes may appear.
Windows 95
Windows 98
If you see one of these, follow the installation instructions in
Chapter 1, "Installing the Software" of the EPSON TWAIN Pro
User’s Guide, then read the "Power-off sequence," section
below.
Setting Up the Scanner
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Power-off sequence
Keep the following instructions in mind every time you turn off
your computer and SCSI devices:
❏ When you are finished using your system, turn off your
computer first, then the scanner and other SCSI devices in
reverse order of the power-on sequence.
❏ While using your computer, do not turn off any SCSI device
which has a terminator that is active (on).
❏ Do not turn the scanner off and back on while using your
computer, otherwise the scanner may not work properly.
Now the hardware connection is complete.
Installing the Scanner Software
To use the scanner, you will need to install the scanner software.
Refer to Chapter 1, "Installing the Software" of the EPSON TWAIN
Pro User's Guide. If you want to use your scanner over a network,
refer also EPSON Scan Server & EPSON TWAIN Pro Network User's
Guide.
To use the a start button on the scanner in a stand-alone
configuration, remember to install PageManager for EPSON
(hereafter, referred to as "PageManager"). Using PageManager,
you can also change the orientation and the order of scanned
images.
For PageManager installation, refer to the EPSON TWAIN Pro
User’s Guide.
1-20
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Chapter 2
Using Your Scanner
Scanning Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Placing a Document on the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Removing the Cover for Thick or Large Documents . . . . . . . . . . . 2-7
Sizing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
RAM and hard disk size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Video cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
File compression software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Using Your Scanner
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Scanning Procedure
To scan an image into a graphics software application, the general
procedure is as follows.
1. Turn on the scanner and computer. In a networked
configuration, also turn on the scanner server and start
EPSON Scan Server.
2. Start the TWAIN-compliant graphics application.
3. In a stand-alone configuration, start EPSON TWAIN Pro
from the TWAIN-compliant application by selecting a
command such as Acquire. In a networked configuration,
start EPSON TWAIN Pro Network from the TWAINcompliant application. Then choose appropriate settings for
the image to be scanned.
4. Put a document on the document table or a stack of
documents in the Automatic Document Feeder.
5. Start scanning by clicking Scan in the EPSON TWAIN Pro or
EPSON TWAIN Pro Network dialog box. Or you can start
scanning by clicking Start in the EPSON Scan Server dialog
box.
Scanning starts and the scanned image is sent to the destination
software.
When scanning is finished, you can process the image in the target
application.
2-2
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❏ You can start scanning by pressing the astart button on the
scanner in both stand-alone configuration and the networked
configuration instead of clicking the Scan button. To enable
the astart button on the scanner, you need to install
PageManager in a stand-alone configuration. In a networked
configuration, the installation of PageManager is not needed.
For installation of PageManager and detailed instruction,
refer to the EPSON TWAIN Pro User’s Guide.
❏ For details of the scanning procedure using the Automatic
Document Feeder, refer to Chapter 3, "The Automatic
Document Feeder Option" of this guide.
Using Your Scanner
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Placing a Document on the Scanner
Before scanning a document, remember to respect the rights of
copyright owners. Do not scan published text or images without
first checking the copyright status.
1. Turn on the scanner by pressing the OPERATE button. The
OPERATE light comes on.
5-06.eps
OPERATE light
2. Turn on the computer and make sure that the scanner's
READY light is on. Open the document cover.
3-03.eps
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3. Place the document face down on the document table. Make
sure that the horizontal and vertical edges of the document
are aligned with the document guides.
Use the document guide strip to align the horizontal edge of
the document.
2
3-01.eps
Corner of the document
Note:
An area 3 mm in from both horizontal and vertical rulers will not be
scanned.
3-03.eps
Using Your Scanner
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4. Close the document cover gently so that the document does
not move.
Note:
❏ Make sure the document is flat against the glass surface,
otherwise the image will appear fuzzy and out of focus. Also be
sure to close the document cover to prevent interference from
external light.
❏ Always keep the document table clean. See "Cleaning the
Scanner" in Chapter 4.
❏ Do not leave photographs on the document table for an extended
period of time as they may stick to the glass.
❏ Do not place heavy objects on top of the scanner.
Now you are ready to start scanning from the target application.
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Removing the Cover for Thick or Large Documents
When you want to scan a document larger than the document
table or a thick book which makes difficult to close the document
cover, you can remove the document cover to make it easier to
align the document.
2
Carefully lift straight up on the back of the document cover.
3-05.eps
Hold the back of the document
cover and lift straight up.
Note:
When scanning with the cover removed, do not leave any area of the
document table exposed to prevent interference from external light.
Using Your Scanner
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When you are finished scanning, reattach the document cover by
inserting the prongs back into the hole.
3-06.eps
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Sizing Up Your System
Your scanner is sufficient for most scanning needs, but if you are
not satisified with the quality of the images on your monitor or
with the speed of image processing, read this section. While it
does not contain specific recommendations, it describes various
options for improving your scanning system. For further
information, consult your dealer or an experienced scanner user.
RAM and hard disk size
Scanned images use much more memory than text files, so you
may need more RAM (Random Access Memory) in your
computer and a larger hard disk than you are currently using.
Video cards
A video card that is sufficient for text may not be good enough
for displaying graphics, especially in color. If all your scanned
images look grainy on your monitor, you may want to upgrade
your video card. You will need 24-bit color, also called "true color"
or "millions of colors", to make the highest quality image
reproductions.
Monitors
The resolution of your monitor affects the quality of the image
you see. Consider a high resolution monitor if you do precise color
work, but also be sure you have a high quality video card.
Using Your Scanner
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File compression software
Many programs are available to make image files smaller for
storage or transmission. For example, some compression software
can store a 3MB image file on a 1.44MB floppy disk, and compress
images and restore them with no loss of data or quality; others
compress images more, but the restored file is not exactly the same
as the original. The difference between the original and restored
files is, however, almost unnoticeable.
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Chapter 3
The Automatic Document Feeder
Option
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unpacking the Automatic Document Feeder . . . . . . . . . . . . . . . . . 3-2
Installing the Automatic Document Feeder . . . . . . . . . . . . . . . . . . 3-2
Setup of EPSON TWAIN Pro or EPSON TWAIN Pro Network . 3-8
Installing PageManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Loading paper in the Automatic Document Feeder. . . . . . . . . . . . 3-8
Loading documents manually . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Scanning from the Automatic Document Feeder . . . . . . . . . . . . . . 3-11
Scanning the full document area . . . . . . . . . . . . . . . . . . . . . . . 3-11
Scanning only part of the document area . . . . . . . . . . . . . . . . 3-12
Changing Orientation of Scanned Images . . . . . . . . . . . . . . . . . . . . 3-13
Images Produced by One-sided Scanning . . . . . . . . . . . . . . . 3-13
Images Produced by Double-sided Scanning . . . . . . . . . . . . 3-15
Fixing paper jams in the Automatic Document Feeder . . . . . . . . . 3-17
If paper jams at the feeder position: . . . . . . . . . . . . . . . . . . . . 3-18
If paper jams at the paper eject position: . . . . . . . . . . . . . . . . 3-19
Document specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
The Automatic Document Feeder Option
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Introduction
The Automatic Document Feeder (B81311✽) allows you to
automatically load multiple-page documents into your scanner. This
document feeder is particularly useful for OCR (optical character
recognition) scanning, or for creating an image database.
Unpacking the Automatic Document Feeder
When you first open the package, make sure that the following
items are included. Contact your EPSON dealer if anything is
missing or damaged.
Automatic Document Feeder
installation screws (2)
stopper (2;for GT-10000 & for
GT-12000)
ejected paper support
knob(2)
screwdriver
Installing the Automatic Document Feeder
Before installing the Automatic Document Feeder, be aware that:
❏ The Automatic Document Feeder is heavy, so you may need
to have someone help you lift it.
❏ The Automatic Document Feeder is large, so you should clear
sufficient space around the scanner.
3-2
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Follow the steps below to install the Automatic Document Feeder
on your EPSON scanner:
1. Make sure your scanner is turned off, and unplug the power
cord.
2. Remove the scanner’s document cover by holding the cover
behind the hinge and lifting the back of the cover straight up.
4-41.eps
4-42.eps
The Automatic Document Feeder Option
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3. Remove the document guide strip from the document table.
4. Insert the installation screws that come with the Automatic
Document Feeder into the holes in the back of the scanner and
secure them using the screwdriver as shown below.
4-43.eps
5. Place the two knobs that are enclosed with the Automatic
Document Feeder beside the scanner.
4-54.eps
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6. Align the screws with the holes of the Automatic Document
Feeder. Slide the holes of the Automatic Document Feeder
over the screws.
3
4-54.eps
Note:
The Automatic Document Feeder is heavy, so you may need to have
someone help you lift it.
4-53.eps
The Automatic Document Feeder Option
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7. Secure the knobs to the ends of the screws using the
screwdriver.
8. Attach the Automatic Document Feeder’s connecter to the
scanner’s option interface.
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9. Peel off the backing from the dark gray stopper and from the
ejected paper support, which are provided with the
Automatic Document Feeder. Note that there are two
stoppers included with the scanner and the dark gray one is
for your scanner, GT-10000. Then attach the stopper and
ejected paper support to the scanner as shown below.
3
10. Close the Automatic Document Feeder.
11. Connect the power cord to the scanner and turn on the
scanner.
The Automatic Document Feeder Option
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Setup of EPSON TWAIN Pro or EPSON TWAIN Pro
Network
Depe nding o n you r do c ume nt type, one -sided o r two- side d, y ou
need to set Do cu ment So urce in the dia lo g b o x in EPSON TWAIN
Pro or EPSON TWAIN Pro Netwo rk. For detail e d proce dures,
refer to t heEPSON TWAIN Pro User’s Guide.
Installing PageManager
Pa g e Ma na g e r offe rs you ma ny proc e ssing o ptions fo r sc a nne d
images, suc h a s c ha nging the orie nta tions o f do c ume nts af te r
sc a nning with the Auto ma tic Do c ume nt Fe e de r. Fo r
Pa g e Ma na ger insta lla tio n, re fe r to the
EPSON TWAIN Pro User’s
Guide.
Loading paper in the Automatic Document Feeder
Yo ur Auto ma tic Do cu me nt Fee der c a n a uto ma tic a lly loa d up to
50 shee ts o f the fol lo wing pape r sizes (ba sed on a paper weig ht of
17 lb s a nd a sta ck thic kne ss o f 6.0 mm o r le ss):
Paper size
Direction
A3, LD, B4, Legal, A4, Letter, B5,
Executive, A5, 140 × 148 mm
Portrait
A4, Letter, B5, Executive, A5
Landscape
Fo llow the s tep s be lo w to loa d pa per in the Auto ma tic Do cu ment
Feeder.
3-8
The Automatic Document Feeder Option
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1. Slide the edge guides all the way to the outside.
3
2. Insert the paper stack face up into the Automatic Document
Feeder until it meets resistance. Then adjust the edge guides
to match the size of your paper.
❏ If your document is in portrait orientation (the top and
bottom edges are shorter than the sides), insert the
document with the bottom edge closest to the document
feed path.
The Automatic Document Feeder Option
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❏ If your document is in landscape orientation (the top and
bottom edges are longer than the sides), insert the
document with the left edge closest to the document feed
path.
Note:
❏ Make sure to insert the documents face up.
❏ If you load multiple pages in the Automatic Document Feeder, the
pages will feed from the bottom.
❏ To automatically scan both sides of a document, choose the Doubleside setting in EPSON TWAIN Pro.
Loading documents manually
You can load documents manually even when the Automatic
Document Feeder is installed.
To load a document manually, lift the Automatic Document
Feeder and place the document on the document table. Then
lower the Automatic Document Feeder and scan the document as
described on page 2-4.
3-10
The Automatic Document Feeder Option
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Note:
❏ Opening the Automatic Document Feeder while scanning is in
progress will result in an option error and may result in a paper
feeding error.
❏ Always close the Automatic Document Feeder before scanning or
using the feeder.
3
Scanning from the Automatic Document Feeder
The scanning instructions are divided into two sections; read
"Scanning the full document area" to scan an entire document or
image, or read "Scanning only part of the document area" to scan
only a certain part of an image or document.
Scanning the full document area
You do not need to use the preview feature when scanning a full
document or image. The scanner automatically finds and scans
the whole image. Follow the steps below to scan an image or
document.
1. Load paper in the Automatic Document Feeder as described
on page 3-8.
2. Start the PageManager software.
3. Select EPSON TWAIN Pro or EPSON TWAIN Pro Network
from Select Source of PageManager’s File menu depending
on your scanner configuration.
4. Select Acquire from File menu.
5. In the dialog box of EPSON TWAIN Pro or EPSON TWAIN
Pro Network, make sure that ADF-Single-sided or ADFDouble-sided is selected from the Document Source list. Also
choose appropriate settings for the scanning.
The Automatic Document Feeder Option
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6. Click Scan.
After scanning the entire stack of documents, a window with
thumb-nail images will appear. In this window you can select and
change the orientation of the scanned images.
Scanning only part of the document area
To scan just a part of an image, follow the steps below.
1. Load the first page of the document in the Automatic
Document Feeder as described on page 3-8.
Note:
Do not set more than one page of documents at this time. If you set
multiple pages at this time, the second page will be fed right after
the first page is scanned and may become stuck in the middle of
document path as if the paper is jammed. In this case, you have to
remove the second page from the document path and load it again.
2. Start the PageManager software and select Acquire from the
File menu.
3. In the dialog box of EPSON TWAIN Pro or EPSON TWAIN
Pro Network, Click Preview. The document is ejected after
previewing.
4. Draw a marquee (frame around a certain area) to define the
part of the image you want to scan by dragging the mouse
pointer over that area. Refer to Chapter 4 of the EPSON
TWAIN Pro User's Guide for information on making marquees
and settings in EPSON TWAIN Pro.
5. Set document(s) to be scanned in the Automatic Document
Feeder including the ejected document.
3-12
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6. Choose your settings in EPSON TWAIN Pro and click the
Scan button. Refer to Chapter 4 of the EPSON TWAIN Pro
User’s Guide for details on choosing EPSON TWAIN Pro
settings.
After scanning the entire stack of documents, a window with
thumb-nail images appears. In this window you can select and
change the orientation of the scanned images.
Changing Orientation of Scanned Images
PageManager allows you to correct any misorientation of scanned
images caused by the Automatic Document Feeder.
Images Produced by One-sided Scanning
Recommended Orientation
A
document
A
2
1
feeding direction
intake
intake
The Automatic Document Feeder Option
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When you set a stack of document in direction 1
In the PageManager dialog box, scanned images are shown as
below.
1
2
3
4
You do not need to correct the orientation of images. Click the OK
button to close the window.
When you set a stack of document in direction 2
4
3
2
In the PageManager dialog box, the scanned images are shown as
below.
1
L
1. In the PageManager dialog box, check the All check box from
Select Images. This highlights the border of all images in
red.
2. Select 90° from Rotate Images.
3. Click OK.
If you want to reset the rotation, click Back to Original.
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Images Produced by Double-sided Scanning
Recommended Orientation
2
A
A
1
document
3
feeding direction
intake
intake
4-50.eps
When you set a stack of document in direction 1
In the PageManager dialog box, the scanned images are shown as
below.
TOP
TOP
FRONT
BACK
FRONT
BACK
1
1
2
2
TOP
TOP
1. In the PageManager dialog box, check the Even Pages check
box from Select Images. This highlights the border of the
selected images in red.
2. Select Rotate 180° from Rotate Images.
3. Click Done.
If you want to reset the rotation, click Back to Original.
The Automatic Document Feeder Option
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When you set a stack of document in direction 2
FRONT
BACK
FRONT
BACK
1
2
2
In the PageManager dialog box, the scanned images are shown as
below.
1
L
1. In the PageManager dialog box, check the All check box of
Select Images. This highlights the border of all images in
red.
4-51.eps
2. Select 90° from Rotate Images.
3. Click Done.
If you want to reset the rotation, click Back to Original.
4-52.eps
3-16
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Fixing paper jams in the Automatic Document
Feeder
If a paper jam occurs, first open the Automatic Document Feeder’s
cover, then determine where the paper jam occured.
3
The Automatic Document Feeder Option
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If paper jams at the feeder position:
Open the jam-release cover and slowly pull the jammed paper out
of the feeder mechanism. (Be careful not to pull too hard,
otherwise the paper may tear, making it more difficult to remove.)
Jam-release Cover
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The Automatic Document Feeder Option
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If paper jams at the paper eject position:
Open the jam-release cover and slowly pull the jammed paper out
of the feeder mechanism. (Be careful not to pull too hard,
otherwise the paper may tear, making it more difficult to remove.)
3
Jam-release Cover
After removing the jammed paper, close the Automatic
Document Feeder cover and reset the scanner by turning it off and
on again.
The Automatic Document Feeder Option
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Document specifications
Paper size
Direction
A3, LD, B4, Legal, A4, Letter, B5,
Exective, A5, 140 × 148 mm
Portrait
A4, Letter, B5, Exective, A5
Landscape
Operating condition:
5 to 35° C, 10 to 80% relative humidity
Weight:
50 to 127 g/m2 (over 110 g/m 2,
operating conditions are 15 to 25° C, 40
to 70% RH)
Paper quality:
High-quality bond or thermal paper
Document type:
Documents printed with impact
printers, laser printers, or facsimile
machines
Document conditions
Make sure of the following before feeding a document:
❏ Ink on the document is dry.
❏ The document has no holes, is not ripped or wrinkled, and
has no articles attached to it.
❏ The document has no staples or other objects attached that
may damage the feeder mechanism.
❏ The document has no folds closer than 8 mm to its edges.
❏ The document is not a multi-part form or a bound document.
❏ The document has no rear carbon coating.
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❏ The document has no cut-out areas.
Other precautions
Do not feed photographic sheets or particularly valuable original
artwork into this automatic document feeder; misfeeding a
document may result in accidental wrinkling or damage.
When you are scanning high-quality color or halftone documents,
it is recommended that you open the automatic document sheet
feeder, place documents manually and scan them one by one.
The Automatic Document Feeder Option
3-21
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Chapter 4
Maintenance and Troubleshooting
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Viewing the Color Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Changing the SCSI ID Number or SCSI Board . . . . . . . . . . . . . . . . 4-17
Maintenance and Troubleshooting
4-1
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Maintenance
Cleaning the scanner
To keep your scanner operating at its best, you should clean it
periodically, as described below:
1. Turn the scanner off and unplug the power cord.
2. Clean the outer case with a cloth dampened with mild
detergent and water. Remove any remaining moisture with a
soft dry cloth.
3. If the document table glass becomes dirty, clean it with a soft
dry cloth. If the glass is stained with grease or does not come
clean with a dry cloth, use a small amount of glass cleaner
and a soft cloth to remove it. Wipe off any remaining liquid.
Always be sure that there is no dust on the document table glass.
Dust can cause white spots in your scanned image.
w
Caution:
❏ Be careful not to scratch or damage the document table glass,
and do not use a hard or abrasive brush to clean it. A damaged
glass surface can permanently reduce scanning quality.
❏ Never use alcohol, paint thinner, or corrosive solvents to
clean the scanner. These chemicals can damage the scanner
components as well as the case.
❏ Be careful not to spill liquid into the scanner mechanism or
electronic components. This could permanently damage the
mechanism and circuitry.
❏ Do not spray lubricants inside the scanner.
❏ Never open the scanner case.
4-2
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Replacing the fluorescent lamp
The brightness of the fluorescent lamp declines over time. If the lamp
burns out or becomes too dim, the scanner will not operate and the
READY and ERROR lights will flash rapidly. If this happens, the lamp
assembly must be replaced. For details, contact your dealer.
c
Caution:
Never open the scanner case. If you think repairs or adjustments
are necessary, consult your dealer.
4
Maintenance and Troubleshooting
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Transporting the Scanner
When transporting the scanner over a long distance, or storing it
for an extended period, you need to lock the scanner’s carriage to
prevent damage. Follow the procedures below:
1. Turn on the scanner and wait until the carriage moves left to
the home position. Then turn off the scanner.
2. Turn the transportation lock to the locked position by using
a coin or similar disc and secure the carriage.
locked position
Note:
If the scanner is broken, the carriage may not automatically return to
the home position. In this case, lift the right side of the scanner and hold
it up until the carriage comes to rest on the left side of the scanner. Then
turn the transportation lock to the locked position.
4-4
Maintenance and Troubleshooting
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Troubleshooting
This section deals with three types of problems:
Error indicators . . . . . . . . . . . . . . . . . . . . . . page 4-5
Operating problems . . . . . . . . . . . . . . . . . . page 4-6
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-9
See the table in "Error indicator" first. If this does not help you
solve your problem, refer to the section for the type of problem
you have, then look for the problem description.
The online Color Guide also provides various tips and other
information helpful for troubleshooting.
Error indicators
When an error occurs, the scanner stops operating and the ERROR
and READY lights indicate the error type as described below.
ERROR Light
READY Light
Error Type
On
On
Command error
Flashing
Off
Interface error
Flashing
Flashing
Fatal error
Off
Off
Option error
Command errors
The scanner has received incorrect commands from your
scanning software.
When this error occurs, try to rescan the document. The scanner
returns to normal when it receives the correct commands.
Normally you do not need to reset the scanner when this type of
error occurs.
Maintenance and Troubleshooting
4-5
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Interface errors
The interface setup is wrong or the scanner is not properly
connected to the computer.
When this error occurs, check the interface connection and cables
and then push the RESET button or turn the scanner off and then
back on again to reset it.
Fatal errors
This type of error indicates one of the following problems:
❏ The fluorescent lamp needs to be replaced.
❏ The transportation lock has not been released.
❏ The scanner is malfunctioning.
Check that the transportation lock has been released and check
any installed options for problems. Next, turn the scanner off and
then back on again. If this does not correct the problem, consult
your dealer.
Option errors
This indicates a problem with installed optional equipment such
as a paper jam in the Automatic Document Feeder, an empty
document feeder, or an open cover.
Check the equipment and correct the cause of the problem.
Operating problems
Problems you may have while using the scanner often involve the
operation of your software and computer. Operation problems
usually occur because of:
❏ Incorrect setup of the interface or cables (see Chapter 1).
4-6
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❏ Inappropriate selection of the scanner functions (see your
software manual).
❏ Incorrect setup of your computer or software (see Chapter 1
in this guide or the software manual).
❏ Incorrect operation of your software (see your software
manual).
Also see the documentation that came with your computer and
printer for possible solutions.
The OPERATE light does not light.
Cause
What to do
Scanner is off
Press the OPERATE button to turn on
the scanner.
Scanner is not connected
correctly to a power source
Make sure the power cord is
connected to the scanner and plugged
into a power source.
The scanner does not scan.
Cause
What to do
The scanner is not ready to
scan
Wait until the READY light is green
(ready for scanning).
Interface or software setting
problem
Make sure your interface port and
software settings are corrrect. Also
make sure that your computer’s
interface board is installed properly.
SCSI problem
Make sure the scanner’s SCSI ID and
terminator are set correctly.
Maintenance and Troubleshooting
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Interrupt conflict
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If you have other expansion boards in
your computer, make sure that their
interrupt settings are not interfering
with your SCSI board. Refer to your
computer’s documentation for
details.
The scanner software does not work properly.
Cause
What to do
Software installation
problem
Make sure your software is installed
correctly.
Computer system
requirement problem
Make sure your computer meets the
memory and other system
requirements specified for the
software you are using.
Pushing the astart button does not start scanning.
Cause
What to do
Scanner is off
Check that the power cord is
connected and press the OPERATE
button to turn on the scanner.
4-8
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Target application is not
assigned to the astart button
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If you are using Windows 95, NT 4.0,
or NT 3.51, make sure that the Scanner
Monitor software is running and
check that the Scanner Monitor's
Launch Application path setting is
correct.
If you are using Windows 98, click the
Events tab in your scanner's
Properties dialog box and make sure
that the Disable device events check
box is clear, that the Start button is
selected as the Scanner events, and
that at least one scanner event
recognizable application in the Send
to this application box is selected.
Quality problems
The entire image is distorted or blurred.
Cause
What to do
Improper placement of
document
Make sure the document is flat against
the document table.
Document movement
Make sure you do not accidentally
move the document during scanning.
Scanner is tilted or affected
by vibrations
Make sure the scanner is on a flat,
stable surface.
Maintenance and Troubleshooting
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Part of the image is distorted or blurred.
Cause
What to do
Document condition or
placement
Make sure the document is uniformly
flat against the document table. A
document that is wrinkled or warped
can cause problems.
Edges of the document are not scanned.
Cause
What to do
Document larger than
scanning area
If the document is too large, position
it so the area you want to scan is within
the limit marks on the edge guides of
the document table.
Unscanned area of
document is positioned out
of scanning area
Adjust position of the document
guide strip so the area you want to
scan is within the limit marks on the
edge guides of the document table.
Colors are patchy or distorted at the edges of the image.
Cause
What to do
Document condition
A document that is very thick or
warped at the edges can cause
discoloration. Cover the edges of the
document with paper to block outside
light.
Improper placement of
document
Make sure the document is flat against
the document table.
4-10
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The scanned image is faint or out of focus.
Cause
What to do
Improper placement of
document
Make sure the document is flat against
the document table.
Gamma setting
Check your software’s Gamma
setting. Refer to EPSON TWAIN Pro
User’s Guide for more details.
Exposure setting
Check your software’s Exposure
setting. Refer to EPSON TWAIN Pro
User’s Guide for more details.
The image is too dark.
Cause
What to do
Brightness setting
Check your software’s Brightness
setting.
Check the Brightness and Contrast
settings of your computer monitor.
Straight lines in the image come out jagged.
Cause
What to do
Document placement
Make sure the document is oriented
perfectly straight on the document
table. Align vertical and horizontal
lines with the scales at the top and side
of the document table.
Maintenance and Troubleshooting
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The image does not look the same as the original.
Cause
What to do
Image settings
Try different image setting
combinations on your scanner
software.
Color matching and color
management problem
Your software may not have sufficient
color matching and color
management features, or these
components may not be installed
correctly. Refer to the documentation
that came with your software and
computer.
File format problem
If you are importing a scanned image
as an image file, make sure the file
format is one your software can read.
Also, make sure the image settings of
your software are appropriate for the
type of image you want to scan.
A line always appears to be missing from scanned images.
Cause
What to do
Print head malfunction
Print head malfunction is indicated
when a line is missing on printouts
only. Consult your printer manual.
Scanner sensor malfunction
Scanner sensor malfunction is
indicated when the line is missing on
both screen images and printouts.
Contact your dealer.
4-12
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When using halftoning, textured patterns of dots appear
inside particular areas of the image.
Cause
What to do
Normal scanning
This condition is normal. The scanner
automatically mimimizes the problem
if De-screening is set to on in the
Image Type dialog box.
4
Colors in the image look odd.
Cause
What to do
Image Type and Destination
settings
Make sure the EPSON TWAIN Pro
Image Type and Destination settings
are correct.
Colors on your monitor are different from those in the original
image.
Cause
What to do
Software image setting
problem
Check the image settings of your
scanner software, especially data
format (bits, pixel, color), gamma
correction, and color correction. Try
different combinations of these
settings.
Color matching and color
management capabilities
Check the color matching and color
management capabilities of your
computer, display adapter, and
software. Some computers can change
the color palette to adjust the colors on
your screen. Refer to your software
and hardware manuals for details.
Maintenance and Troubleshooting
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Exact color matching is very difficult.
Check your software and monitor
manuals for information on color
matching and calibration.
Printed colors are different from those in the original image.
Cause
What to do
Normal color matching
Exact color matching is very difficult.
Check your software or contact your
printer company for information on
color matching and calibration.
The printed image is larger or smaller than the original.
Cause
What to do
Incorrect setting for size of
printed image in your
software application
The image size settings of your
software determine the size of the
printed image. Do not use the size of
the monitor image to judge the
printed size.
4-14
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Scanned images cannot be printed or come out garbled when
printed.
Cause
What to do
Printer connection or setup
Make sure your printer is properly
connected to the computer and
correctly set up. Refer to your printer
manual for details.
Software installation
problem
Check that your software is properly
installed and set up for your printer.
Refer to your software manual.
Paper is jammed in document path
Cause
What to do
Inappropriate loading of
documents
Remove jammed paper from the
document path. Refer to "Fixing paper
jams in the Automatic Document
Feeder" in Chapter 3
Difficult paper type to be fed
Maintenance and Troubleshooting
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Viewing the Color Guide
You can view the Color Guide using an HTML browser on your
computer. The Color Guide contains tips for handling color
imaging data, using several color imaging products, and other
general information about color imaging.
You will need one of the following browsers, or an equivalent, to
view the Color Guide:
❏ Netscape Navigator 3.0 or later
❏ Microsoft Internet Explorer 3.0 or later
If a browser is not installed on your computer, you will need to
obtain one and install it, or you can install the browser that comes
with your Color Guide CD-ROM. For further details, double-click
Readme.txt, and follow the instructions.
To view the Color Guide, double-click on color.htm, and follow
the instructions on the screen.
4-16
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Changing the SCSI ID Number or SCSI Board
If you are using your scanner with Windows 98 and you want to
change the scanner’s SCSI ID number or replace the SCSI board
with a new one, follow the steps below:
1. Double-click the Scanners and Cameras icon in the
Control Panel.
4
2. Select your scanner in the installed devices list, then click
Remove.
Maintenance and Troubleshooting
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3. Click OK and close the dialog box.
4. Shut down Windows 98 and turn off your PC and scanner.
5. Change the SCSI ID number of the scanner by rotating the
SCSI ID rotary switch at the rear of the scanner, or replace the
SCSI board.
6. Turn on your scanner and then your PC.
7. Follow the instructions on the screen.
4-18
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Appendix A
Technical Specifications
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
ENERGY STAR Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
SCSI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Initialization Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
Technical Specifications
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Scanning
Scanner type:
Flatbed, color
Photoelectric device:
Color CCD line sensor
Effective pixels:
7020 × 10200 pixels at 600 dpi, 100%
Document size:
297 mm × 432 mm (11.7 inches × 17.0 inches
A3 or US B size
(The reading area can be specified from your
software.)
Scanning resolution:
600 dpi optical (main scan)
2400 dpi with micro-step (sub-scan)
Output resolution:
50 dpi to 4800 dpi (1 dpi steps)
Color separation:
RGB color filters on CCD
Reading sequence:
A-2
Monochrome
One-pass scanning
Color page sequence
Three-pass scanning (R, G, B)
(This sequence is not supported by EPSON
TWAIN Pro.)
Color byte sequence
One-pass scanning (R, G, B)
Color line sequence
One-pass scanning (R, G, B)
Zoom:
50% to 200% in 1% steps
Image data:
12 bits per pixel per color internal
1 to 8 bits per pixel per color external
Brightness:
7 levels
(In EPSON TWAIN Pro, Gamma correction
controls brightness.)
Line Art settings:
Fixed threshold
Text Enhancement Technology
(can be turned off)
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Halftoning process:
AAS (Auto Area Segmentation)
Enable/disable selectable
3 halftoning modes (A, B, and C) and
4 dither patterns (A, B, C, and D) for
bi-level and quad-level data
(2 downloadable dither patterns)
Gamma correction:
2 types for CRT display
3 types for printer
1 type for user-defined
(Only user-defined Gamma correction is
available in EPSON TWAIN Pro.)
Color correction:
1 type for CRT display
3 types for printer output (available in color
byte sequence mode and color line sequence
mode)
1 type for user-defined
(Only user-defined Color correction is
available in EPSON TWAIN Pro.)
Interface:
SCSI (50-pin half pitch connectors)
Light source:
Xenon fluorescent lamp
Reliability:
100,000 cycles of carriage movements
(main unit MCBF)
Dimensions:
Width: 656 mm (25.9 inches)
Depth: 458 mm (18.0 inches)
Height: 176 mm (6.93 inches)
Weight:
Approx. 20 kg (44.2 lb)
Technical Specifications
A-3
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Electrical
100 to 120 V AC
Input voltage range
AC 90 to 132 V
220 to 240 V AC
AC 198 to 264 V
Rated frequency
50 to 60 Hz
Input frequency
49.5 to 60.5 Hz
Rated current
Power consumption
1.2 A
0.7 A
Approx. 50 W without option
Approx. 55 W with option
Note:
Check the label on the back of the scanner for voltage information.
Environmental
Temperature:
Operation
5° C to 35° C (41° F to 95° F)
Storage
–25° C to 60° C (–13° F to 140° F)
Humidity:
Operation
10% to 80%, without condensation
Storage
10% to 85%, without condensation
Operating conditions:
Ordinary office or home conditions.
Extreme dust should be avoided.
Operation under direct sunlight or near a
strong light source should be avoided.
Note:
Specifications are subject to change without notice.
A-4
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Safety Approvals
Safety standards
UL 1950 with D3
CSA C22.2 No. 950
EN60950 (VDE)
IEC950 (ROSTEST, PSB)
EN 60950
EMC
FCC part 15 subpart B class B
CSA C108.8 class B
AS/NZS3548 class B
CISPR Pub22 class B
CNS13438 class B
EN 55022 (CISPR Pub 22) class B
A
CE Marking
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC
EN 60950
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
ENERGY STAR Program
EPSON has determined that GT-10000 meets the ENERGY STAR guidelines
for energy efficiency.
Technical Specifications
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SCSI Interface
Interface type:
Functions:
ANSI X3T9.2/375R Revision 10L (SCSI 2)
BUS FREE phase
ARBITRATION phase
SELECTION/RESELECTION phase
COMMAND phase
(Logical Unit Number is fixed to 0 and
command link function is not supported.)
DATA phase
Data in phase
Data out phase
STATUS phase
MESSAGE phase
MESSAGE IN phase
MESSAGE OUT phase
ATTENTION condition
RESET condition
Logic level:
TTL compatible
Electrical standard: ANSI X3T9.2/375R Revision 10L (SCSI 2)
ID Setting:
Selectable from 0 to 7
Terminator:
Internal terminator selectable (enable/disable)
Connector type:
Two half-pitch 50-pin connectors
Connector pin arrangement:
A-6
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Initialization Methods
The scanner can be initialized (returned to its default settings) in the
following ways:
When
Hardware initialization
* The scanner is turned on.
* The scanner receives a SCSI Reset signal from the SCSI
interface.
Software initialization
* Software sends the ESC @ (initialize the scanner)
command.
* The scanner receives a SCSI Bus Device Message.
A
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A-8
Technical Specifications
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Appendix B
Contacting Customer Support
For United Kingdom and the Republic of Ireland Users. . . . . . . . B-3
For Australia Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
B
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If your scanner is not operating properly and you cannot solve the problem
using the troubleshooting information in this guide or online help, contact
customer support services for assistance.
We will be able to help you more quickly if you are able to give the exact
information indicated below:
Serial number of your scanner.
(The serial number is printed on a label on the back of the scanner.)
Brand and model of your computer.
Scanner software version.
(Click the About button on the Help menu in your application for the
version number.)
Version of Windows (95, 98, NT 3.51, 4.0).
Names and version numbers of software application(s) you normally
use with your scanner.
B-2
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For United Kingdom and the Republic of Ireland Users
If you purchased your printer in the UK or the Republic of Ireland, EPSON
(UK) Limited provides a range of customer services and technical support:
❏
World Wide Web
❏
Faxon EPSON Faxback
❏
Bulletin Board Service
❏
Customer and Warranty Support
❏
Pre-Sales Enquiry Desk
See the following sections for details.
World Wide Web
If you can connect to the Internet and have a Web browser, you can access
our Web site at http://www.epson.co.uk. Here you will find information
on the latest EPSON products, software drivers, on-line user guides, and
answers to frequently asked questions.
Faxon EPSON
Contact Faxon EPSON Faxback Service for support information including
troubleshooting tips, switch settings, and driver information.
To use Faxon EPSON, call 01442 227332 in the UK or 0044 1442 227332 from
the Republic of Ireland using a touch-tone phone. You will be asked to follow
a simple routine to register your document request. Once you have entered
your telephone and fax numbers, Faxon EPSON will fax a copy of the
document catalogue to your fax machine.
When you have found the documents that you need in the catalogue, call
Faxon EPSON again and enter the document ID numbers. The documents
will be faxed to you automatically.
Contacting Customer Support
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Bulletin Board Service for latest drivers and utilities
You can call the EPSON Bulletin Board Service on 01442 227479 in the UK or
0044 1442 227479 from the Republic of Ireland. No membership is required.
Make sure that your communications software is set to 8 data bits, 1 stop bit,
no parity bit, ANSI terminal mode emulation, and a modem speed of up to
28.8 Kbps. Downloading protocols supported include Xmodem, Ymodem
and Zmodem. See the documentation that came with your communications
software and modem for more information.
When you first connect to the Bulletin Board Service, you will be asked for
your name, company name, phone number and a password (which you can
invent yourself).
Customer and Warranty Support
Our Customer and Warranty Support teams can be contacted by calling 0870
163 7766 in the UK or 0044 0870 163 7766 from the Republic of Ireland. They
can provide the following services:
❏
Technical information on installing, configuring, and operating your
EPSON products
❏
Arranging for faulty EPSON products to be repaired within the
warranty period
A full list of EPSON Customer and Warranty Support services is available
on the technical support section of our World Wide Web pages at http://
www.epson.co.uk/suppor/ and on Faxon EPSON Faxback service in
document number 5085.
Pre-Sales Enquiry Desk
The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or
1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the UK
or 0044 1442 227271 from the Republic of Ireland, and via E-mail at
info@epson.co.uk. They can provide the following information:
B-4
❏
Pre-sales information and literature on new EPSON products (also
available via our World Wide Web site at http://www.epson.co.uk)
❏
Where to purchase genuine EPSON consumables, accessories, and
options
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For Australia Users
EPSON Australia wishes to provide you with a high level of Customer
Service. As well as this User’s Guide, we provide the following sources for
obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and pricing for most
EPSON products offered in Australia. There is also technical information
including details of the latest software and drivers available. Phone (02) 9903
9075 and the system will guide you through a number of choices before
faxing the information to your fax machine.
EPSON Bulletin Board System
This is where you can download the latest software and drivers. Visit the
BBS to check out the latest versions. If you have a modem, phone (02) 9417
5090.
Internet URL http://www.epson.com.au
Access the EPSON Australia World Wide Web pages. Worth taking your
modem here for the occasional surf! You can get the same information as
offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more.
Your dealer
Don’t forget that your dealer can often help identify and resolve problems.
The dealer should always be the first call for advice on problems. They can
often solve problems quickly and easily as well as give you advice on the
next step to take.
Contacting Customer Support
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EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have
access to advice. Operators on the Helpdesk can aid you in diagnosing
hardware and software problems. They can also advise you on the latest
EPSON products and where the nearest dealer or service agent is located.
Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
Fax:
(02) 9903 9040
(02) 9903 9189
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the User’s Guide for your EPSON
product, type of computer, operating system, application programs, and any
other information you feel is required.
For Singapore Users
Contact the telephone and fax numbers below:
Phone:
Fax:
B-6
(065) 337-7911
(065) 334-1185
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For Hong Kong Users
To obtain technical support as well as other after-sales services, users are
welcome to contact EPSON Hong Kong Limited.
Internet home page
EPSON Hong Kong has established a local home page in both Chinese and
English on the Internet to provide users with the following information:
❏
Product information
❏
Answers to Frequently Asked Questions (FAQs)
❏
Latest versions of EPSON printer drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to obtain printer
information and the latest versions of printer drivers. You can log on to the
following number for the BBS service:
BBS:
(852) 2827-4244
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax
numbers:
Phone:
Fax:
(852) 2585-4399
(852) 2827-4383
Contacting Customer Support
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For Philippines Users
To obtain technical support as well as other after sales services, users are
welcome to contact the EPSON Philippines Representative Office at the
telephone and fax numbers below:
Phone:
Fax:
BBS:
B-8
(632) 813-6552
(632) 813-6545
(632) 814-0595
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Glossary
additive primary colors
The colors of red, green and blue (RGB) - which give the perception of white when
fully added. These are the colors of the color system used with monitors and
scanners.
bi-level data
Image data that is composed of 1 bit per pixel. A pixel is represented by a single
bit of digital data that can be expressed as only 1 (light) or 0 (dark).
bit
Short for binary digit. The smallest unit of data in computer processing. A bit can
represent two values: on and off, or 1 and 0.
bit/pixel
The unit that indicates the number of bits allocated for a pixel. The larger the bit
value, the more detail of a pixel will be reproduced.
brightness
A scanner function to lighten or darken the output image data.
byte
A unit of information consisting of eight bits. A byte can represent a control code
or character.
carriage
A component of the scanner that contains the optical sensor and light source for
scanning.
color correction
A method of adjusting the color image data for a particular type of device so that
the reproduction results are as close as possible to the original colors.
color separation
A process of converting full-color images into a limited number of primary colors.
Additive primary colors (red, green, and blue) are used by the scanner, and the
subtractive primary colors (cyan, magenta, and yellow) plus black are used for
printing press separation.
daisy chain
A SCSI bus arrangement that allows several devices to be connected
simultaneously in a line to a single computer. See SCSI.
default
A set of values used when no other selections have been made. These are
sometimes called factory defaults if the original values have not been changed
since the scanner left the factory.
Glossary
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dithering
A process in which software or an output device simulates continuous tones with
groups of dots.
document
The item, such as a sheet of paper or a book, that is placed on the document table
for the scanner to read.
dpi
Short for dots per inch. A unit of measurement for resolution. The higher the
value, the higher the resolution.
dropout color
A color the scanner does not recognize and ignores. You can select and deselect
dropout colors in the scanner software.
ESC/I
Abbreviation for EPSON Standard Code for Image scanners. A system of
commands that allows you to control image scanners from your software.
ESC/P
Abbreviation for EPSON Standard Code for Printers. A system of commands that
allows you to control printers from your software.
grayscale
Images represented with various shades of gray in addition to black and white.
halftoning
A method of reproducing images with patterns of dots to improve the quality of
the output.
home position
The position at the rear (nearest the cover hinge position) of the scanner where
the carriage rests before a scanning operation.
imagesetter
A device that uses computer files to produce high-resolution text and graphics
output on film or paper. These are usually found in service bureaus and printing
companies.
impact dot printer
A printer that transfers ink onto the paper by striking an ink ribbon with a number
of small pins.
ink jet printer
A printer that transfers ink onto the paper by spraying the ink through a number
of small nozzles.
interface
A piece of hardware, a method, or a standard used for connection between or
among computer devices.
2
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line sequence
A type of color scanning that separates primary colors line by line. The carriage
makes only one pass.
monochrome
Black and white images, or images represented only by the intensity of
luminosity.
OCR
Optical Character Recognition. The technology that allows computers to "read"
text from physical objects. OCR requires a graphical representation of text to
interpret, which usually comes from a scanned image.
page sequence
The type of color scanning in which the entire image is scanned once for each
separate color.
pixel
Short for picture element. Each image is composed of a number of pixels. Pixels
are also counted in units of dots.
plain bi-level
Bi-level image data without the halftoning process.
port
An interface channel through which data is transmitted between devices.
primary colors
Basic colors. See additive primary colors and subtractive primary colors.
resolution
Indication of how finely an image is resolved into pixels. Can be measured in
dots per inch (dpi), pixels per inch (ppi), or samples per inch (spi).
scan
An operation performed by the sensor and the carriage. The image is divided
into pixels by scanning.
scanning area
The physical size of the image that can be scanned by the scanner.
SCSI
Small Computer System Interface. This is one method used to connect your
computer to peripherals such as scanners, hard disk drives, CD-ROM drives, and
others.
SCSI ID
The numbers that all devices in a SCSI connection (see daisy chain) use to identify
each other. If the same ID number is used by two devices in the same daisy chain,
the devices cannot operate properly.
Glossary
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subtractive primary colors
The colors of cyan, magenta, and yellow (CMY) which produce black when mixed
in certain amounts. In printing, black is often added to give more definition as
mixing of actual inks cannot produce pure black.
terminator
A device that stops electronic signals, and prevents them from proceeding or
returning to other devices. This is necessary to stop a signal from continuously
reflecting between devices.
threshold
A reference point that is used to determine whether data will be processed as
“on” or “off”. In the case of color image data, “on” means that a certain color will
appear in a pixel or dot, and “off” means that color will not appear there.
tone correction
A method of adjusting the tone curve so that the reproduction results on different
types of output devices have gradations similar to the original image.
tone curve
The graph that shows the contrast ratio between the input (original image) and
output (image data) in image processing.
4
Glossary
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Index
A
attaching the document guide strip,
1-7
Auto Area Segmentation (AAS), 1
Automatic Document Feeder, 2, 1-7,
3-2
edge guides, 3-9
ejected paper support, 3-2
installation screws, 3-2
installing, 3-2
knob, 3-2
loading paper, 3-8
paper type, 3-8
stopper, 3-2
unpacking, 3-2
B
blurred image, 4-10
buttons, 1-5
C
cable length, 1-18
CE marking, A-5
changing
orientation of scanned images, 3-13
SCSI ID number or SCSI board,
4-17
choosing a place, 1-5
cleaning the scanner, 4-2
color guide, 4-16
command errors, 4-5
computer connection, 1-12
computer system
file compression software, 2-10
hard disk size, 2-9
monitors, 2-9
RAM, 2-9
video cards, 2-9
connecting the scanner, 1-17
connecting the scanner to computer,
1-12
customer support, B-1
D
daisy chain, 1-13, 1-17
dark image, 4-11
direction, 3-20
distorted image patchy colors, 4-10
document conditions, 3-20
document cover, 1-11, 2-4
document guide scale, 2-5
document guide strip, 1-2
document orientation
landscape, 3-10
portrait, 3-9
document specifications, 3-20
document table, 1-7
dots in some areas, 4-13
double-sided scanning, 3-15
E
edge guides
Automatic Document Feeder, 3-9
ejected paper support, 3-2
installing, 3-7
electrical specification, A-4
ENERGY STAR program, A-5
environmental specification, A-4
EPSON TWAIN Pro, 1
EPSON TWAIN Pro Network, 1
ERROR light, 1-4
F
faint image, 4-11
fatal errors, 4-6
features, 1
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Pass 0
fixing paper jams, 3-17
function, 1-5
G
grayscale scanning, 1
H
HTML browser, 4-16
I
indicator status, 1-4
initialization, 1-11
hardware, A-7
software, A-7
installing
Automatic Document Feeder, 3-2
ejected paper support, 3-7
PageManager software, 1-20
SCSI interface board, 1-8
stopper, 3-7
interface errors, 4-6
J
jagged lines, 4-11
jam-release cover, 3-18
K
N
Netscape Navigator, 4-16
O
one-sided scanning, 3-13
only part of the document area
scanning, 3-12
OPERATE button, 1-5
OPERATE light, 1-4
operating problems, 4-6
option errors, 4-6
orientation of scanned images, 3-13
P
PageManager, 3-13
installing, 1-20
paper jam
feeder position, 3-18
paper eject position, 3-19
paper jams, 4-15
paper size, 3-20
placing a document, 2-4
plugging in
scanner, 1-10
poor coloring, 4-13, 4-14
power cord, 1-2, 1-11
power-off sequence, 1-20
power-on sequence, 1-19
key components, 1-3
Q
L
quality problems, 4-9
lights, 1-4
loading paper in Automatic Document
Feeder, 3-8
R
M
maintenance, 4-2
manual document loading, 3-10
marquee, 3-12
Microsoft Internet Explorer, 4-16
IN-2
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READY light, 1-4
releasing transportation lock, 1-9
removing the document cover, 2-7
replacing the fluorescent lamp, 4-3
RESET button, 1-5
Rotate Images, 3-14, 3-15
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S
transportation lock, 1-9
safety approvals, A-5
safety instructions, 3
scanner
plugging in, 1-10
unpacking, 1-2
scanner parts, 1-2
scanning
full document area, 3-11
only part of the document area,
3-12
procedure, 2-2
SCSI board, 1-12
SCSI cable, 1-2
SCSI cables, 1-13
SCSI driver, 1-12
SCSI ID, 1-15
SCSI ID rotary switch, 1-14
SCSI interface, A-6
SCSI interface board, 1-2
installing, 1-8
setting
SCSI ID number, 1-14
terminator switch, 1-16
specification
CE marking, A-5
document, 3-20
ENERGY STAR program, A-5
environmental, A-4
safety approvals, A-5
start button, 1-5
stopper, 1-2
installing, 3-7
U
unpacking
Automatic Document Feeder, 3-2
scanner, 1-2
T
technical specifications, A-1
terminator, 1-14
terminator switch
position, 1-16
setting, 1-16
Text Enhancement Technology (TET),
2
thumb-nail images, 3-12
IN-3
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IN-4
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EPSON OVERSEAS MARKETING LOCATIONS
EPSON AMERICA, INC.
EPSON UK LTD.
20770 Madrona Ave.
Campus 100, Maylands Avenue,
P.O. Box 2842
Hemel Hempstead, Herts,
Torrance, CA 90509-2842
HP2 7TJ, U.K.
Phone: (800) 922-8911
Phone: (+44) 01442 261144
Fax: (310) 782-5220
Fax: (+44) 01442 227227
EPSON DEUTSCHLAND GmbH
EPSON FRANCE S.A.
Zülpicher Straße 6,
68 bis, rue Marjolin
40549 Düsseldorf Germany
92300, Levallois-Perret, France
Phone: (0211) 56030
Phone: 33.1.40.87.37.37
Fax: (0211) 5047787
Telex: 610657
EPSON AUSTRALIA PTY. LTD.
EPSON SINGAPORE PTE. LTD.
70 GIBBES STREET, CHATSWOOD 2067 NSW.
No. 1 Temasek Avenue #36-00
Phone: 2-9903-9000
Millenia Tower, Singapore 039192
Fax: 2-9903-9177
Phone: (065) 33 77 911
Fax: (065) 33 41 185
EPSON HONG KONG LTD.
EPSON TAIWAN TECHNOLOGY &
Rooms 4706-10, 47/F,
TRADING LTD.
China Resources Bldg.,
10F, No. 287 Nanking E. Road, Sec. 3,
26 Harbour Road, Wanchai, Hong Kong
Taipei, Taiwan, R.O.C.
Phone: 2585-4300
Phone: (02) 717-7360
Fax: 2827-7083
Fax: (02) 712-9164
EPSON ITALIA S.p.A.
EPSON IBERICA S.A.
V.le F.lli Casiraghi 427
Av. de Roma, 18-26
20099 Sesto S.Giovanni
08290 Cerdanyola del Valles
MI, Italy
Barcelona, Spain
Phone: 2-262331
Phone: 582. 15.00
Fax: 2-2440750
Fax: 582. 15.55
SEIKO EPSON CORPORATION
EPSON PORTUGAL, S.A.
(Hirooka Office)
R. do Progresso, 471, 1° Perafita
80 Harashinden, Hirooka
4460 Matosinhos, Portugal
Shiojiri-shi, Nagano-ken
Phone: (02) 996 14 02
399-0785 Japan
Fax: (02) 996 14 11
1998 February
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