user manual - Stoltronic

user manual - Stoltronic
USER MANUAL
TPTCM60III
TPTCM60IIIL
TPTCM112III
TPTCM112IIIL
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2014 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of this manual in whatever form,
whether by printed or electronic means,
is forbidden. While guaranteeing that the
information contained in it has been carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this
manual bear no responsibility for how the
manual is used.
Information regarding any errors found in it
or suggestions on how it could be improved
are appreciated. Since products are subject to continuous check and improvement,
CUSTOM S.p.A. reserves the right to make
changes in information contained in this
manual without prior notii cation.
The pre-installed multimedia contents
are protected from Copyright CUSTOM
S.p.A. Other company and product names
mentioned herein may be trademarks of
their respective companies. Mention of
third-party products is for informational
purposes only and constitutes neither
an endorsement nor a recommendation.
CUSTOM S.p.A. assumes no responsibility
with regard to the performance or use of
these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the characteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Make sure that the device rests on a hard
(non-padded) surface and that there is
sufi cient ventilation.
• When positioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncertain, contact your dealer.
• Make sure the electrical system that
supplies power to the device is equipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Do not insert objects inside the device as
this could cause short-circuiting or damage components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal maintenance operations given in the user
manual.
• Make sure that there is an easily-accessible outlet with a capacity of no less
than 10A closely to where the device is
to be installed.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
head and motor tend to become very
hot.
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for accidents or damage to persons or
property occurring as a result of tampering,
structural or functional modii cations, unsuitable or incorrect installations, environments not in keeping with the equipment’s
protection degree or with the required temperature and humidity conditions, failure
to carry out maintenance and periodical
inspections and poor repair work.
THE CE MARK AFFIXED TO
THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuch as it was designed in conformity
with the provisions laid down in the following Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics –
Limits and methods of measurement)
• EN 60950-1 (Safety of information
equipment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the
instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneous solid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equipment and the equipment can also be
handed over to a distributor at the moment of purchasing a new equivalent
type.
• The public administration and producers
of electrical and electronic equipment
are involved in facilitating the processes
of the re-use and recovery of waste electrical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical
and electronic equipment is punishable
by law with the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this
copy.
MANUAL
For details on the commands,
refer to the manual with code 77200000003100
TABLE OF CONTENTS
1
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Document structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 Explanatory notes used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2
DESCRIPTION
2.1
2.2
2.3
2.4
2.5
2.6 Box content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Device components: external views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Key functions: power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Key functions: standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Led lashes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.1
3.2
3.3
3.4
Fastening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driver and SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.1
4.2
4.3
4.4
4.5
Adjusting paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Switch the device ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loading the paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Fixing the paper on rewinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Issuing ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
5
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.1 5.2
5.3
5.4
5.5
Coniguration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setup report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Device status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printer parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Hexadecimal dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
6
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
6.1
6.2
6.3
6.4 Printer paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Planning of cleaning operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Upgrade irmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7
7
SPECIFICATION
7.1 7.2 7.3
7.4
7.5
7.6
7.7 7.8
Hardware speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Character speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Device dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Device dimensions with paper roll holder (opzionale) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Dimensions of power supply cod. 963GE020000003 (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Dimensions of power supply cod. 963GE020000004 (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Paper speciication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Character sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
8
CONSUMABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
9 ACCESSORIES
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
10 ALIGNMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
10.1
10.2
10.3
10.4
Enable alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Alignment parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
11 TECHNICAL SERVICE
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
12 ADVANCED FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
12.1
12.2
12.3
12.4
12.5
8
File sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Drivers installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Logos management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Fonts management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
1
INTRODUCTION
1.1
Document structure
This document includes the following chapters:
1
INTRODUCTION
information about this document
2
DESCRIPTION
general description of device
3
INSTALLATION
information required for a correct installation of the device
4
OPERATION
information required to make the device operative
5 CONFIGURATION description of the coniguration parameters of the device
6
information for a correct periodic maintenance
MAINTENANCE
7 SPECIFICATION technical speciication for the device and its accessories
8
CONSUMABLES
description and installation of the available consumables for the device
9
ACCESSORIES
description and installation of the available accessories for the device
10 ALIGNMENT
information required for managing the paper alignment
11 TECHNICAL SERVICE
information required for contacting the technical service
12 ADVANCED FUNCTIONS
information about special functions available with the device
1.2
Explanatory notes used in this manual
NOTE:
Gives important information or suggestions relative to the use of the device
ATTENTION:
Gives information that must be carefully followed to guard against damaging the
device
DANGER:
Gives information that must be carefully followed to guard against operator injury or
damage
9
10
2
DESCRIPTION
2.1
Box content
Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device
is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact
Customer Service.
TPTCM60III (standard models)
1. Installation instruction sheet
2. Device
1
2
TPTCM60III (models with ejector)
1. Installation instruction sheet
2. Device
1
2
11
TPTCM60IIIL
1. Installation instruction sheet
2. Device
1
2
TPTCM112III (standard models)
1. Installation instruction sheet
2. Paper guide bracket with ixing screws (x 2)
3. Device
1
2
12
3
TPTCM112III (Strong Cut models)
1. Installation instruction sheet
2. Paper guide brackets (internal and external) with ixing screws (x 4)
3. Device
1
2
3
TPTCM112III (models with ejector)
1. Installation instruction sheet
2. Device
1
2
13
TPTCM112IIIL
1. Installation instruction sheet
2. Paper guide bracket with ixing screws (x 2)
3. Device
1
2
3
• Open the device packaging.
• Take out the device.
• Take out the rest of the content.
• Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.
14
2.2
Device components: external views
TPTCM60III (standard models)
1. Printing mechanism + head temperature sensor
13. Connector for near paper end sensor + cap (for optional
2. Sensor for paper presence in input
adjustable paper roll)
3. LF LINE FEED key
14. Near paper end sensor
4. FF FORM FEED key
15. Roll holder pin 60mm
5. POWER ON led
16. External ring for roll blocking
6. STATUS led
17. Cutter
7. Near paper end led
18. Paper out
8. Paper input
19. Lifting lever for cutter
9. Internal ring for roll blocking
20. Printing mechanism motor
10. RS232 serial port
21. Device chassis
11. USB port
22. Sensor for printing head lifted
12. Power supply port
23. Lifting lever for printing head
7
6
5
4
3
2
1
8
9
10
11
23
12
22
13
14
15
16
17
18
19
20
21
15
TPTCM60III (models with ejector)
1. Printing mechanism + head temperature sensor
14. Near paper end sensor
2. Sensor for paper presence in input
15. Roll holder pin 60mm
3. LF LINE FEED key
16. External ring for roll blocking
4. FF FORM FEED key
17. Cutter
5. POWER ON led
18. Inspection cover for ejector
6. STATUS led
19. Sensor for paper presence in output
7. Near paper end led
20. Paper out
8. Paper input
21. Sensor for ejector position
9. Internal ring for roll blocking
22. Cover for ejector gears
10. RS232 serial port
23. Printing mechanism motor
11. USB port
24. Device chassis
12. Power supply port
25. Sensor for printing head lifted
13. Connector for near paper end sensor + cap (for optional
26. Lifting lever for printing head
adjustable paper roll)
7
27. Lifting lever for ejector
6
5
4
3
2
1
8
9
10
11
27
12
26
13
25
14
15
16
17
18
19
20
16
21
22
23
24
TPTCM60IIIL
1. Printing mechanism + head temperature sensor
14. Connector for near paper end sensor + cap (for optional
2. Paper out
adjustable paper roll)
3. Peeler
15. Near paper end sensor
4. LF LINE FEED key
16. Roll holder pin 60mm
5. FF FORM FEED key
17. External ring for roll blocking
6. POWER ON led
18. Roll locking disc (ixed)
7. STATUS led
19. Roll locking disc (adjustable)
8. Near paper end led
20. Sensor for paper presence in input
9. Paper input
21. Fork sensor for labels gap detection
10. Internal ring for roll blocking
22. Sensor for printing head lifted
11. RS232 serial port
23. Lifting lever for printing head
12. USB port
24. Printing mechanism motor
13. Power supply port
25. Device chassis
26. Rewinder motor
8
7
6
5
4
3
2
1
9
10
11
12
13
26
14
25
15
24
16
17
18
19
20
21
22
23
17
TPTCM112III (standard models)
1. Lifting lever for printing head
14. Power supply port
2. Right sensor for notch alignment (optional)
15. Connector for near paper end sensor + cap (for optional
3. Printing mechanism + head temperature sensor
adjustable paper roll)
4. Left sensor for notch alignment
16. Near paper end sensor
5. LF LINE FEED key
17. Roll holder pin 80, 86, 100, 112mm
6. FF FORM FEED key
18. External adjustment ring
7. POWER ON led
19. Cutter
8. STATUS led
20. Paper out
9. Near paper end led
21. Lifting lever for cutter
10. Paper input
22. Printing mechanism motor
11. Internal adjustment ring
23. Device chassis
12. RS232 serial port
24. Sensor for paper presence in input
13. USB port
25. Sensor for printing head lifted
9
8
7
6
5
4
3
2
1
10
11
12
13
25
14
24
15
16
17
18
19
18
20
21
22
23
TPTCM112III (Strong Cut models)
1. Lifting lever for printing head
14. Power supply port
2. Right sensor for notch alignment (optional)
15. Connector for near paper end sensor + cap (for optional
3. Printing mechanism + head temperature sensor
adjustable paper roll)
4. Left sensor for notch alignment
16. Near paper end sensor
5. LF LINE FEED key
17. Roll holder pin 80, 86, 100, 112mm
6. FF FORM FEED key
18. External adjustment ring
7. POWER ON led
19. Strong Cut cutter
8. STATUS led
20. Paper out
9. Near paper end led
21. Lifting lever for cutter
10. Paper input
22. Printing mechanism motor
11. Internal adjustment ring
23. Device chassis
12. RS232 serial port
24. Sensor for paper presence in input
13. USB port
25. Sensor for printing head lifted
9
8
7
6
5
4
3
2
1
10
11
12
13
25
14
24
15
16
17
18
19
20
21
22
23
19
TPTCM112III (models with ejector)
1. Printing mechanism + head temperature sensor
14. Roll holder pin 112mm
2. LF LINE FEED key
15. External ring for roll blocking
3. FF FORM FEED key
16. Cutter
4. POWER ON led
17. Sensor for paper presence in output
5. STATUS led
18. Paper out
6. Near paper end led
19. Inspection cover for ejector
7. Paper input
20. Sensor for ejector position
8. Internal ring for roll blocking
21. Cover for ejector gears
9. RS232 serial port
22. Printing mechanism motor
10. USB port
23. Device chassis
11. Power supply port
24. Sensor for paper presence in input
12. Connector for near paper end sensor + cap (for optional
25. Sensor for printing head lifted
adjustable paper roll)
26. Lifting lever for printing head
13. Near paper end sensor
6
5
4
27. Lifting lever for ejector
3
2
1
7
8
9
27
10
26
11
25
12
24
13
14
15
16
20
17
18
19
20
21
22
23
TPTCM112IIIL
1. Lifting lever for printing head
14. Power supply port
2. Printing mechanism + head temperature sensor
15. Connector for near paper end sensor + cap (for optional
3. Upper sensor for labels gap detection
adjustable paper roll)
4. Lower sensor for labels gap detection
16. Near paper end sensor
5. LF LINE FEED key
17. Roll holder pin 101, 112mm
6. FF FORM FEED key
18. External adjustment ring
7. POWER ON led
19. Cutter
8. STATUS led
20. Paper out
9. Near paper end led
21. Lifting lever for cutter
10. Paper input
22. Printing mechanism motor
11. Internal adjustment ring
23. Device chassis
12. RS232 serial port
24. Sensor for printing head lifted
13. USB port
9
8
7
6
5
4
3
2
1
10
11
12
13
14
24
15
16
17
18
19
20
21
22
23
21
2.3
Product label
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
XXXXXXXXXXXXXX
Rx
0000000000000000000
PC
22
SN
HW
2.4
Key functions: power up
all models
POWER UP
FF
LF
FF
LF
Hold
down
Hold
down
printing
FONT TEST
printing
SETUP report
FF
LF
FF
Fast
push
Fast
push
skip the
SETUP mode
enter the SETUP MODE
FF
LF
Fast
push
modify
parameter
LF
FF
LF
Fast
push
next
parameter
23
2.5
Key functions: standby
all models
STANDBY
FF
LF
Fast
push
Printing
logo
24
FF
LF
Fast
push
Advance the paper
(preset length)
2.6 Led lashes
The three status led indicates hardware status of device.
POWER ON led
Signals the status of the powered device as shown in the following table.
STATUS LED
DESCRIPTION
-
OFF
DEVICE NOT POWERED
GREEN
ON
DEVICE POWERED
NEAR PAPER END led
Signals the amount of paper on the paper roll as shown in the following table.
STATUS LED
DESCRIPTION
-
OFF
PAPER IN ABUNDANCE
RED
ON
NEAR PAPER END
25
STATUS led
The Status led indicates hardware status of device. Given in the table below are the various led signals and the corresponding device status.
STATUS LED
DESCRIPTION
-
OFF
DEVICE OFF
YELLOW
ON
DEVICE ON: NO ERROR
x1
RECEIVE DATA
x2
HEADING OVER TEMPERATURE
x3
PAPER END
x4
POWER SUPPLY VOLTAGE INCORRECT
x5
COM PORT ERROR
x6
COMMAND NOT RECOGNIZED
x7
CHARACTER RECEPTION ERROR
x8
PRINTING HEAD LIFTED
x9
PAPER JAM
x 10
CUTTER ERROR
x 11
RAM ERROR
x 12
EXTERNAL MEMORY ERROR
YELLOW
26
3
INSTALLATION
3.1
Fastening
NOTE: All the dimensions shown in following igures are in millimetres.
TPTCM60III (standard models)
Ø9
95 ± 0.1
54 ± 0.1
40.5 ± 0.3
1.5
4.5
17.5 ± 0.1
60 ± 0.1
The device is provided with three ixing holes on the bottom of device (see following igure).
To install the device on a panel, use three M4 screws.
27
TPTCM60III (models with ejector)
4.5
Ø9
17.5 ± 0.1
60 ± 0.1
The device is provided with three ixing holes on the bottom of device (see following igure).
To install the device on a panel, use three M4 screws.
1.5
95 ± 0.1
28
54 ± 0.1
111.5 ± 0.3
TPTCM60IIIL
The device is provided with three ixing holes on the bottom of device (see following igure). To install the device on a panel, use three M4 screws.
95 ± 0.1
60.9 ± 0.3
27.5
1.5
4.5
Ø9
17.5 ± 0.1
60 ± 0.1
Prepare the panel considering the presence of the rewinder and the paper path (see following paragraphs).
29
TPTCM112III (standard models), TPTCM112III (Strong Cut models), TPTCM112IIIL
The device is provided with four ixing holes on the bottom of device (see following igure).
To install the device on a panel, use four M4 screws.
Ø
Ø
9
5
4.
59
Ø
5
4.
0
51
4.
5
95.4
1.5
54
0
127
Ø
Ø
9
9
Ø
Ø
4.
5
74.5
30
TPTCM112III (models with ejector)
The device is provided with four ixing holes on the bottom of device (see following igure).
To install the device on a panel, use four M4 screws.
Ø
Ø
9
5
4.
59
Ø
5
4.
0
51
4.
5
1.5
168
54
0
9
9
127
Ø
Ø
Ø
Ø
4.
5
74.5
31
3.2
Connections
The following igure shows the possible connections for the device.
all models
Serial
standard cable
PC
serial device
USB
standard cable
PC
USB device
Power supply cable
(see following
paragraphs)
Power supply
ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable.
NOTES: If serial and USB connectors are inserted, communication port is USB.
32
3.3
Pinout
2
1
3
POWER SUPPLY
Tripolar female connector
4
1 GND
2 +24 V
J19
3 GND
4 Frame GND
ATTENTION:
Respect power supply polarity.
NOTE:
Power supply cable
The following igure shows the connector pinout of the power supply cable for the device:
Tripolar male connector
n.c.
+24 V
GND
Power supply cable
2
1
USB INTERFACE
Female USB type B connector
3
4
1 USB0-VBUS
J12
(in)
2 USB0_D-
(in/out)
3 USB0_D+
(in/out)
4 GND
SH1 SHIELD
SH2 SHIELD
33
5
9
1
6
RS232 SERIAL INTERFACE
Female DB9 connector
1 DTR
2 TX
During transmission, takes the values “0” and “1” depending on data.
3 RX
During reception, takes the values “0” and “1” depending on data.
4 DSR
J10
5 GND
6 DTR
When “1”, device is power on.
7 CTS
8 RTS
When “1”, device is ready to receive data
9 VCC
NOTES:
Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of between +3Vdc and +15Vdc
and logic value “1” corresponds to a voltage level of between -3Vdc and -15Vdc.
1
2
3
4
5
6
7
8
9
DEVICE
DTR
DC
TX
RX
RX
TX
DSR
GND
DTR
GND
DTR
DSR
CTS
RTS
RTS
CTS
1
2
3
4
5
6
7
8
9
DB9
DB9
DEVICE > PC connection
The following picture shows an example of connection between the device and a personal computer using a 9 pin
RS232 serial connector:
PC
When use a serial cable, we recommend the installation of a ferrite core on the power supply cable.
34
NEAR PAPER END
4
1
4 ways male JST connector (S4B-PH-K-S)
1 VCC
2 QF-EXT
J17
(in)
3 QF-INT
4 GND
NOTE: Cable for near paper end sensor.
The following igure shows the pinout of the connector of the cable for near paper end to use for the device:
Female JST connector
series PHR-4
Cable for near paper end senor
1
PIN
Cable
color
Red
Signal
2
Blue
NPE (input)
3
Black
n.c.
4
Yellow
GND
1
4
+5V
35
3.4
Driver and SDK
The drivers are available for the following operating system:
OPERATING
SYSTEM
DESCRIPTION
INSTALLATION PROCEDURE
Driver for Windows XP
Driver for Windows VISTA (32/64bit)
Windows
Driver for Windows 7 (32/64bit)
From the START menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the driver.
Driver for Windows 8 (32/64bit)
Driver for Windows 8.1 (32/64bit)
Linux
32/64bit
Follow the instruction get back on the
README.TXT ile. You can ind it in the
software package downloaded in advance.
NOTE:
All drivers can be found in the DOWNLOAD section of the web site www.custom.biz.
36
4
OPERATION
4.1
Adjusting paper width
TPTCM60III, TPTCM60IIIL
The devices manage only 60mm paper width roll. However, it is necessary to correctly place the two rings for roll blocking
(internal and external) to ensure the right paper alignment inside the device.
wing facing
outwards
60 mm
wing facing
outwards
37
TPTCM112III
Paper width may be set to 80, 86, 100 or 112 mm by assembling the internal adjustment ring and modifying the position of
the external adjustment rings to ensure the right paper alignment inside the device (see the following igure).
112 mm
100 mm
86 mm
wing facing
outwards
80 mm
wing facing
outwards
86 mm
To manage paper width of 80, 86 or 100 mm, ix and correctly place the paper guide bracket provided with the device. The following igure shows an example of bracket ixing for 86 mm paper width.
38
TPTCM112III (Strong Cut models)
Paper width may be set to 80, 86, 100 or 112 mm by modifying the position of the adjustment rings (internal and external)
to ensure the right paper alignment inside the device (see the following igure).
112 mm
100 mm
86 mm
80 mm
80 mm
86 mm
100 mm
wing facing
outwards
112 mm
wing facing
outwards
100 mm
112 mm
80 mm
86 mm
86 mm
86 mm
To manage paper width of 80, 86 or 100 mm, ix and correctly place the two paper guide brackets provided with the device. The following igure shows an example of bracket ixing for 86 mm paper width.
39
TPTCM112III (models with ejector)
The devices manage only 112mm paper width roll. However, it is necessary to correctly place the two rings for the roll
blocking (internal and external) to ensure the right paper alignment inside the device.
wing facing
outwards
112 mm
wing facing
outwards
40
TPTCM112IIIL
Paper width may be set to 101 or 112 mm by assembling the internal adjustment ring and modifying the position of the
external adjustment rings to ensure the right paper alignment inside the device (see the following igure).
112 mm
wing facing
outwards
101 mm
wing facing
outwards
101 mm
To manage 101 mm paper width, ix and correctly place the paper guide bracket provided with the device. 41
4.2
Switch the device ON
all models
3
1
Power supply cable
(optional)
EXTERNAL POWER
SUPPLY UNIT
(OPTIONAL)
Connect the power supply cable
to an external power supply unit.
2
The status led (yellow) and the power on led (green)
turn on and the device is ready.
TPTCM112III, TPTCM112IIIL
IN DC 24V
Power supply
cable
(optional)
1.7A
TPTCM60III, TPTCM60IIIL
IN DC 24V
1.2A
Connect the power supply cable to the device.
Use the type of electrical power supply
indicated on the label.
42
4.3
Loading the paper roll
To load the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps
of paper.
TPTCM60III (all models)
1
3
Insert the paper into the input mouth.
Assemble the two rings
as described in the previous paragraphs.
4
2
VROOM
Wait until the paper is
automatically loaded and cut.
Insert the paper roll on the pin
so that it unrolls correctly.
43
TPTCM112III (all models)
1
3
Insert the paper into the input mouth.
Be sure that the paper is
correctly positioned into paper guides.
If necessary, adjust the paper width by assembling
the two rings and the paper guides as described
in the previous paragraphs.
4
2
VROOM
Wait until the paper is
automatically loaded and cut.
Insert the paper roll on the pin
so that it unrolls correctly.
44
4.4
Fixing the paper on rewinder
TPTCM60IIIL
1
Load the paper into the device as described in the previous paragraphs.
2
FF
LF
± 200mm
Press the LF LINE FEED button repeatedly to advance
the paper of at least 200mm beyond the edge of the peeler.
45
3
Remove all labels on the media, beyond the paper mouth.
4
Paper
Metal pin
Pull the paper toward the rewinder respecting the path indicated by the arrows.
46
5
Allontanare il disco in plastica dell’avvolgitore e
avvolgere la carta intorno al perno come indicato dalla freccia.
6
Fermare la carta inserendo il disco in plastica.
47
4.5
Issuing ticket
The device allows you to choose between different operating modes for the issuance of printed tickets.
The operating modes shown in the following images, depend on the settings of the coniguration parameters and commands sent to the device.
“PRINT” mode - TPTCM60III, TPTCM112III, TPTCM112IIIL
1
Paper input
Printing head
The device starts the ticket printing.
2
Cutter
Paper output
Ticket issued
When printing ends, the device cuts the ticket printed
that is issued from the paper output.
NOTE: To enable this operating mode, you need to send a cut command when the printing ends (see Commands Manual).
48
“EJECT” mode (continuous mode disabled) - models with ejectors
1
Paper input
Printing head
The device starts the ticket printing.
2
Printing head
Ejector rollers
The ticket advances ahead to the ejector and is caught between the ejector rollers.
The printed part of ticket is collected into the ejector group while the device continues printing.
49
3
Cutter
Ejector rollers
When printing ends, the device cuts the ticket printed
4
Ejector rollers
Paper output
Ticket issued
The device directly ejects the ticket
NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command
0x1D 0x65 (see Commands Manual).
50
“EJECT” mode (continuous mode enabled) - models with ejectors)
1
Paper input
Printing head
The device starts the ticket printing.
2
Ejector rollers
Paper output
The ticket goes beyond the ejector rollers and
stanrts to come out of the paper output
51
3
Cutter
Paper output
When printing ends, the device cuts the ticket printed
4
Ejector rollers
Paper output
Ticket issued
The device ejects the ticket
NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command
0x1D 0x65 (see Commands Manual).
52
“PRESENT” mode (continuous mode disabled) - models with ejectors
1
Paper input
Printing head
The device starts the ticket printing.
2
Printing head
Ejector rollers
The ticket advances ahead to the ejector and is caught between the ejector rollers.
The printed part of ticket is collected into the ejector group while the device continues printing.
53
3
Cutter
Ejector rollers
When printing ends, the device cuts the ticket printed
4
Ejector rollers
The device presents the ticket printed on the paper output
54
Paper output
Ticket presented
5
Paper output
Ticket withdrew
The user withdraws the ticket from the paper output
NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command
0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting" (see chapter 5 of this manual).
55
“PRESENT” mode (continuous mode enabled) - models with ejectors
1
Paper input
Printing head
The device starts the ticket printing.
2
Ejector rollers
The ticket goes beyond the ejector rollers and
stanrts to come out of the paper output
56
Paper output
3
Cutter
Paper output
When printing ends, the device cuts the ticket printed
4
Ejector rollers
Paper output
Ticket presented
The device presents the ticket printed on the paper output
57
5
Paper output
Ticket withdrew
The user withdraws the ticket from the paper output
NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command
0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting" (see chapter 5 of this manual).
58
“PRESENT” mode - TPTCM60IIIL
1
Paper input
Printing head
The device performs the label printing.
2
Label presented
When printing ends, the device presents
the label printed on the output peeler.
59
3
Withdrawn label
The user withdraws the printed label
60
“PRESENT/EJECT” mode (continuous mode disabled) - models with ejectors
1
Paper input
Printing head
The device starts the ticket printing.
2
Printing head
Ejector rollers
The ticket advances ahead to the ejector and is caught between the ejector rollers.
The printed part of ticket is collected into the ejector group while the device continues printing.
61
3
Cutter
Ejector rollers
When printing ends, the device cuts the ticket printed
4
Ejector rollers
The device presents the ticket printed on the paper output
62
Paper output
Ticket presented
5
The ticket is waiting on the paper mouth for a preset period of time
6
Ejector rollers
Paper output
Ticket issued
The device ejects the ticket
NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command
0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting" (see chapter 5 of this manual).
63
“PRESENT/EJECT” mode (continuous mode enabled) - models with ejectors
1
Paper input
Printing head
The device starts the ticket printing.
2
Ejector rollers
The ticket goes beyond the ejector rollers and
stanrts to come out of the paper output
64
Paper output
3
Cutter
Paper output
When printing ends, the device cuts the ticket printed
4
Ejector rollers
Paper output
Ticket presented
The device presents the ticket printed on the paper output
65
5
The ticket is waiting on the paper mouth for a preset period of time
6
Ejector rollers
Paper output
Ticket issued
The device ejects the ticket
NOTE: To enable this issuing mode, you need to correctly set the operation mode of the ejector with the command
0x1D 0x65 (see Commands Manual) and the setup parameter "Automatic Ejecting" (see chapter 5 of this manual).
66
5
CONFIGURATION
5.1 Coniguration mode
To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows.
all models
1
FF
LF
LF LINE FEED
KEY
While pressing the LF LINE FEED key,
switch on the device by connecting the power supply cable.
2
PRINTER SETUP
The device prints the report with the settings parameters.
Follow the instruction printed on paper to proceed with configuration procedure.
67
5.2
Setup report
The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list and the description of device parameters see the following paragraphs.
PRINTER NAME and
FIRMWARE MODULES
RELEASE
<device name>
SCODE. <code>
DCODE. <code>
FCODE. <code>
-
rel 1.00
rel 1.00
rel 1.00
PRINTER SETTINGS
DEVICE
STATUS
PRINTER
PARAMETERS
KEYS FUNCTIONS
68
PRINTER TYPE ....................................<device model>
PRINTING HEAD TYPE ........................<head model>
INTERFACE ..........................................USB
PROGRAM MEMORY TEST.................OK
DYNAMIC RAM TEST...........................OK
EXTERNAL MEMORY TEST ................OK
CUTTER TEST......................................OK
HEAD VOLTAGE
[V] = 24.12
HEAD TEMPERATURE
[°C] = 24
POWER ON COUNTER
= 4
PAPER PRINTED
[cm] = 40
CUT COUNTER
= 1
Printer Emulation ............................. :
RS232 Baud Rate ........................... :
RS232 Data Length ......................... :
RS232 Parity ................................... :
RS232 Handshaking ....................... :
Busy Condition ................................ :
USB Mass Storage .......................... :
USB Address Number ..................... :
Print Mode ....................................... :
Autofeed .......................................... :
Chars / inch ..................................... :
Code Table [num] ............................ :
Font Type......................................... :
Speed / Quality................................ :
Automatic Ejecting........................... :
Print Width ....................................... :
Paper Threshold .............................. :
Notch/B.Mark Position ..................... :
Notch/B.Mark Threshold.................. :
Notch Distance [mm] ....................... :
USB Virtual COM............................. :
PaperEnd Buffer Clear .................... :
Print Density.................................... :
[ LF ]
[ FF ]
enter Printer Setup
skip Setup
CUSTOM/POS
115200 bps
8 bits/chr
None
Hardware
RxFull
Disabled
0
Normal
CR Disabled
A=15 B=20 cpi
00
International
High Speed
Disabled
112mm
60%
Enabled
40%
+00.0
Disabled
Disabled
0%
5.3
Device status
The device operating status is indicated in the coniguration print-out in which, next to the name of the components displayed, the following information is given:
PRINTER TYPE
device model
PRINTING HEAD TYPE
print head model
INTERFACE
interface present
PROGRAM MEMORY TEST
OK appears if functioning and NOT OK if faulty
DYNAMIC RAM TEST
OK appears if functioning and NOT OK if faulty
EXTERNAL MEMORY TEST
OK appears if functioning and NOT OK if faulty
CUTTER TEST *
OK appears if functioning and NOT OK if faulty
HEAD VOLTAGE
voltage of the head
HEAD TEMPERATURE
temperature of the head
POWER ON COUNTER
number of power-ups made
PAPER PRINTED
centimetres of paper printed
CUT COUNTER *
number of cuts made
NOTE:
* : Except for TPTCM60IIIL model.
69
5.4
Printer parameters
The device allows the coniguration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the device has been turned off and they are stored in non-volatile memory.
PRINTER EMULATION
Available emulations for the device:
CUSTOM/POS D
TPTCMII
RS232 BAUD RATE
Communication speed of the serial interface:
1200
2400
4800
9600
19200
38400
57600
115200 D
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
8 bits/car D
7 bits/car
NOTE: Parameter valid only with serial interface.
RS232 PARITY
Bit for the parity control of the serial interface:
None D = parity bit omitted
Even = even value for parity bit
Odd =
odd value for parity bit
NOTE: Parameter valid only with serial interface.
RS232 HANDSHAKING
Handshaking:
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTES:
Parameter valid only with serial interface.
When the receive buffer is full, if handshaking is set to XON/XOFF, the device sends the XOFF (0x13) on the
serial port. When the receive buffer has cleared once again, if handshaking is set to XON/XOFF, the device
sends the XON (0x11) on the serial port.
BUSY CONDITION
Activation mode for Busy signal:
RXFull D =
il segnale di Busy viene attivato se il buffer è pieno
OffLine/ RXFull = il segnale di Busy viene attivato se il buffer è pieno e se c’è uno stato
di Off Line
NOTE: Parameter valid only with serial interface.
70
USB MASS STORAGE
Sharing mode from Mass Storage:
Disabled D = sharing mode disabled
Enabled =
sharing mode enabled
USB ADDRESS NUMBER
Numerical address code for the univocal identiication of the USB device (in case of more
than a USB device connected with the same PC):
0D
1
PRINT MODE
2
3
4
5
6
7
8
9
Printing mode:
Normal D = enables printing in normal writing way
Reverse = enables printing rotated 180 degrees
AUTOFEED
Setting of the Carriage Return character:
CR disabled D = Carriage Return disabled
CR enabled = Carriage Return enabled
CHARS / INCH
Font selection:
A = 11 cpi, B = 15 cpi
A = 15 cpi, B = 20 cpi D
A = 20 cpi, B = 25 cpi
NOTE:
CPI = Characters Per Inch
CODE TABLE [num]
Identiier number of the character code table to use.
The numeric value of the identiier is made up with the following two parameters for the
setting of two digits for the tens and the units:
Setting the digit for tens:
CODE TABLE [num x 10]
0D
1
2
3
4
5
Setting the digit for units:
CODE TABLE [num x 1]
0D
1
2
3
4
5
6
7
8
9
NOTE:
See the paragraph 7.8 to learn about the character tables corresponding to the identiication numbers set with this parameter.
The character tables set with this parameter are the same set with the command 0x1B 0x74 (refer to the
Commands Manual of the device).
71
FONT TYPE
Setting of the font type:
International D
=
Chinese GB18030 =
Korean PC949
=
Enables the use of the 256 characters font tables
Enables the use of the chinese extended font GB18030-2000
Enables the use of the korean font PC949
NOTE: When the "INTERNATIONAL" font is enabled, you need to choose the character code table (parameter
“CODE TABLE”). When the Chinese or Korean fonts is enabled, the selection of the character code table
is suspended (parameter “CODE TABLE”).
SPEED / QUALITY
Setting of printing speed and printing quality:
Normal
High Quality
High Speed D
AUTOMATIC EJECTING
Setting of the automatic ejecting function of the last printed thicket in presentation mode:
Disabled D = ejecting function disabled
Enabled T.out 5s = the ticket is ejected after 5 seconds from the end of printing
Enabled T.out 10s = the ticket is ejected after 10 seconds from the end of printing
Enabled T.out 15s = the ticket is ejected after 15 seconds from the end of printing
Enabled T.out 20s = the ticket is ejected after 20 seconds from the end of printing
Enabled T.out 30s = the ticket is ejected after 30 seconds from the end of printing
Enabled T.out 40s = the ticket is ejected after 40 seconds from the end of printing
Enabled T.out 60s = the ticket is ejected after 60 seconds from the end of printing
Enabled T.out 2m = the ticket is ejected after 2 minutes from the end of printing
NOTE: This parameter is not printed for models without ejector.
PRINT WIDTH
Printing area width:
TPTCM112III
112 mm D
100 mm
86 mm
80 mm
TPTCM112IIIL
112 mm D
101 mm
NOTE: This parameter is not printed for models TPTCM60III and TPTCM60IIIL
PAPER THRESHOLD
Threshold value (in percent) for the recognition of the presence of paper by the paper
presence sensor:
30%
40% D
50%
60%
72
70%
80%
90%
NOTCH/B.MARK
POSITION
Position of the alignment notch and choice of appropriate notch sensor:
TPTCM60III, TPTCM112III
Disabled D =
the notch alignment is not performed
Enabled =
the notch alignment is performed
TPTCM60IIIL, TPTCM112IIIL
Disabled =
the gap alignment between labels is not performed
Enabled D =
the gap alignment between labels is performed
NOTCH/B.MARK
THRESHOLD
Threshold value (in percent) for the recognition of the presence of notch by the notch
sensor:
30%
40% D
50%
60%
70%
80%
90%
NOTE: If the “Notch/B.Mark position” parameter is disabled, this parameter is not printed.
NOTCH DISTANCE
“Notch Distance” is the minimum distance (in mm) between the upper edge of ticket and
the notch (see chapter 10).
The numeric value of the distance is made up with the following four parameters for the
setting of three digits (two for the integer part of the number, one for the decimal part
and of the sign):
Setting the digit for tens:
NOTCH DISTANCE [mm x 10]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for units:
NOTCH DISTANCE [mm x 1]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for decimals:
NOTCH DISTANCE [mm x .1]
0D
1
2
3
4
5
6
7
8
9
NOTES:
For example, to set the notch distance to 15 mm, modify the parameters as follows:
Notch Distance Sign
=+
Notch Distance [mm x 10] = 1
Notch Distance [mm x 1] = 5
Notch Distance [mm x .1] = 0
If the “Notch/B.Mark Position” parameter is disabled, the parameters for the “Notch Distance” are not printed.
This parameter is not printed for models TPTCM60IIIL and TPTCM112IIIL
73
USB VIRTUAL COM
Setting the USB port as a virtual serial port:
Disabled D
Enabled
= Virtual COM disabled
= Virtual COM enabled
NOTA: To use this coniguration it is necessary to install an additional driver.
TICKET LOCKING
Cleaning mode of the data in receive buffer, if the printing is stopped due to lack of paper:
Disabled D = The data remain in the receive buffer. When the paper runs out, the device
keeps the remaining data in the receive buffer and prints the remaining
portion of the ticket after that the new paper is loaded.
Enabled =
When the paper runs out, all data in the receive buffer are deleted.
PRINT DENSITY
Adjusting the printing density:
TPTCM60III, TPTCM112III
-25%
-12%
0D
+12%
+25%
74
TPTCM60IIIL, TPTCM112IIIl
-25%
-12%
0
+12%
+25% D
5.5
Hexadecimal dump
This function is used for the diagnosis of the characters received from the communications port. Characters are printed as
hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that
indicates the number of bytes received.
During the startup, if you hold down the FEED key, the device enters the self-test routine and print the setup report.
The device remains in standby until a key is pressed or characters are received through the communication port (Hexadecimal Dump mode). For each character sent, the ticket shows the hexadecimal value and the ASCII codes (if the characters
are underlined, the receive buffer is full). Shown below is an example of a Hexadecimal Dump:
HEXADECIMAL DUMP
31
39
37
68
73
66
65
6F
6F
77
72
6B
64
73
66
6A
32
30
38
6B
64
73
69
72
75
65
69
6C
66
64
6B
6B
33
31
39
6A
66
64
6F
69
77
72
6F
73
6B
66
F2
6C
34
32
75
73
6B
66
79
75
65
69
75
64
73
6B
6A
68
35
33
69
64
6A
6B
75
77
72
6F
77
66
64
6A
73
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
12345 ...
90123 ...
789ui ...
hkjsd ...
sdfkj ...
fsdfk ...
eioyu ...
oriuw ...
ouwer ...
werio ...
riouw ...
klsdf ...
dfksd ...
sdfkj ...
fk≥j ...
jklh
75
76
6
MAINTENANCE
6.1
Printer paper jam
Models with ejector
1
3
Unlock the ejector group
by using the lever.
Lift and keep open
the ejector cover.
4
2
Remove the damaged paper and check the presence
for paper scraps inside the ejector.
Lift the ejector group
to the maximum opening position.
77
5
7
Be careful not to damage
the connection cable
for the printing mechanism
Remove the damaged paper
if present on the cutter input.
6
Unlock the printing mechanism
as shown in figure.
78
Remove the damaged paper
if present under the printing mechanism.
Models without ejector
1
3
Be careful not to damage
the connection cable
for the cutter group
Unlock the printing mechanism
as shown in figure.
4
Be careful not to damage
the connection cable
for the printing mechanism
Unscrew the two fixing screws
and remove the cutter group.
3
Remove the damaged paper
if present under the printing mechanism.
Remove the damaged paper
if present on the cutter input.
79
6.2
Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended
planning for the cleaning operations.
EVERY PAPER CHANGE
Printing head
Use isopropyl alcohol
Rollers
Use isopropyl alcohol
EVERY 5 PAPER CHANGES
Cutter (1)
Use compressed air
Sensors
Use compressed air
Ejector (2)
Use compressed ai
EVERY 6 MONTHS OR AS NEEDED
Case
Use compressed air or a soft cloth
For speciic procedures, see the following pages.
NOTES:
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.
For some models is represented only the internal printer group.
(1) Only for models with cutter.
(2) Only for models with ejector.
80
6.3
Cleaning
For periodic cleaning of the device, see the instructions below.
Printing head - TPTCM60III (models with ejector), TPTCM112III (models with ejector)
1
3
Disconnect the power supply cable and
lift the ejector group (see previous paragraphs).
2
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
Unlock the printing mechanism
as shown in figure.
81
Printing head - TPTCM60III (models without ejector), TPTCM112III (models without ejector), TPTCM112L
1
3
Disconnect the power supply cable.
Unlock the printing mechanism
as shown in figure.
2
4
Be careful not to damage
the connection cable for
the cutter group
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
Unscrew the two fixing screws
and remove the cutter group.
82
Printing head - TPTCM60IIIL
1
3
Disconnect the power supply cable.
2
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
Unlock the printing mechanism
as shown in figure.
83
Printing roller
1
3
Disconnect the power supply cable.
2
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Clean the printing roller by using
a non-abrasive cloth moistened with isopropyl.
Unlock the printing mechanism
by following the specific procedure for each model
as described in the previous paragraphs.
84
Sensor for paper presence in input
1
3
Disconnect the power supply cable.
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the paper presence sensor in input
by using compressed air.
Unlock the printing mechanism
by following the specific procedure for each model
as described in the previous paragraphs.
85
Ejector (models with ejector)
1
4
Disconnect the power supply cable.
2
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Lift and keep open
the ejector cover.
3
Clean the sensor for paper presence on output
by using compressed air. Remove any scraps of paper
and the accumulated paper dust inside the ejector.
86
ON
Clean the ejector roller by using
a non-abrasive cloth moistened with isopropyl.
Cutter (models with cutter and without ejector)
1
4
Disconnect the power supply cable.
2
Unlock the cutter group
by using the lever.
3
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Remove any scraps of paper and
the accumulated paper dust on the cutter input
by using compressed air.
Lift the cutter group.
87
Cutter (models with cutter and with ejector)
Case
1
1
Disconnect the power supply cable and
lift the ejector group (see previous paragraphs).
Disconnect the power supply cable.
2
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
ON
Alcohol, solvent
Remove any scraps of paper and
the accumulated paper dust on the cutter input
by using compressed air.
88
Alcohol, solvent
To clean the device,
use compressed air or a soft cloth.
6.4 Upgrade irmware
9. Select the serial communication port (e.g. COM1):
Select the system communication port
WARNING: During communication between PC and
device for the irmware update it is strictly forbidden to disconnect the communication cable or to remove the
power supply of the devices not to endanger the proper
functioning of the machine.
NOTES:
The latest irmware is available in the DOWNLOAD area of the web site www.custom.biz
Available port
OK
COM1
Firmware rel.:COM2None
COM3
Hardware rel.:COM4None
COM5
PSW Version :
None
COM6
File [*.cfg] :
None
Printer type:
None
Cancel
Select port:
None
Selected port
COM1
File (*.psw):
C:\<device>.PSW
Select (*.psw):
Install on the PC used for device upgrading the UPGCEPRN software available in the download area of the
web site www.custom.biz.
Begin upgrade
Data flush status...
Upgrade status:
Port config:
No upgrade thread active...
Communication port not init
Update via serial interface
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par.2.3).
2. Go to the web site www.custom.biz and download the
appropriate irmware release from the DOWNLOAD area.
3. Print the SETUP report (see chapter 5).
4. Switch OFF the device.
5. Connect the device to the PC using a serial cable (see
par. 3.2).
6. Switch ON the device.
7. Launch the software UPGCEPRN.
8. Select the update ile .PSW location:
10. Detecting and setting of the parameters necessary for
serial communication are performed automatically and
then updating begins.
11. After a few minutes a message on the screen warns
that the update is completed.
Upgrade OK
Upgrade succesfully completed.
OK
12. Print a new SETUP report to verify the new irmware release (see chapter 5).
Firmware rel.:
None
Printer type:
None
Hardware rel.:
None
Select port:
None
PSW Version :
None
File [*.cfg] :
None
File (*.psw):
Select (*.psw):
Begin upgrade
Data flush status...
Upgrade status:
No upgrade thread active...
Port config:
Communication port not init
89
Update via USB interface
Select Printer
ATTENTION:
Only during the irmware update, the connection between PC and device must be direct, without the use
of HUB device.
<device1>
<device2>
<device3>
<device4>
<device5>
Only during the irmware update, do not connect or disconnect other USB devices.
Selected Printer
NOTE: For communication via USB you must install on
PC the deice driver available in the DOWNLOAD area
of the web site www.custom.biz.
<device1>
OK
Port filtering...
Cancel
USB
Select the system communication port
Available port
OK
COM4
Firmware rel.:COM5None
COM6
Hardware rel.:COM7None
COM9
PSW Version :
None
USB
File [*.cfg] :
None
Proceed as follows:
1. Write down the product code (14 digits) printed on the
Printer type:
None
Cancel
Select port:
None
Selected port
USB
File (*.psw):
C:\<device1>.PSW
product label (see par.2.3).
2. Go to the web site www.custom.biz and download the
Select (*.psw):
Begin upgrade
appropriate irmware release from the DOWNLOAD Data flush status...
area.
3. Print the SETUP report (see chapter 5).
4. Switch OFF the device.
Upgrade status:
5. Connect the device to the PC using a USB cable (see
Port config:
No upgrade thread active...
Communication port not init
par. 3.2).
6. Switch ON the device.
7. Launch the software UPGCEPRN.
10. After a few minutes a message on the screen warns
that the update is completed.
8. Select the update ile .PSW location:
Firmware rel.:
None
Printer type:
None
Hardware rel.:
None
Select port:
None
PSW Version :
None
File [*.cfg] :
None
Upgrade OK
Upgrade succesfully completed.
OK
File (*.psw):
Select (*.psw):
Begin upgrade
11. Print a new SETUP report to verify the new irmware release (see chapter 5).
Data flush status...
Upgrade status:
No upgrade thread active...
Port config:
Communication port not init
9. Select item USB and then select the USB device among
those proposed (e.g. device1):
90
7
SPECIFICATION
7.1 Hardware speciications
Operating temperature
Sensors
TPTCM60III
Head temperature, paper presence in input,
printing head lifted, near paper end
TPTCM60III (models with ejector),
TPTCM112III (models with ejector)
Head temperature, paper presence in input, printing head lifted,
near paper end, paper presence on output, ejector position
TPTCM60IIIL
Head temperature, paper presence in input, printing head lifted,
near paper end, fork sensor for gap between labels
TPTCM112III
Head temperature, paper presence in input, printing head lifted,
near paper end, left sensor for black mark, right sensor for black mark (optional)
TPTCM112IIIL
MTBF (1)
Emulations
Printing driver
Head temperature, paper presence in input, printing head lifted,
near paper end, central detector (upper and lower) for gap between labels
122 000 hours
CUSTOM/POS, TPTCMII
Windows XP
VISTA (32/64bit)
Windows 7 (32/64bit)
Windows 8 (32/64bit)
Windows 8.1 (32/64bit)
Linux (32/64bit)
INTERFACES
USB port
RS232 serial port
12 Mbit/sec (USB 2.0 full speed)
from 1200 to 115200 bps
MEMORIES
Receive buffer
16 Kbytes
Flash memory
1 Mbytes internal, 4 Mbytes external (of which 1Mbyte available for user)
RAM memory
128 Kbytes internal + 8Mbytes external
91
PRINTER
Resolution
Printing method
Head life (2)
Printing width
TPTCM60III
TPTCM112III
TPTCM112III (models with ejector)
TPTCM112IIIL
Printing mode
Printing format
Character fonts
Printable barcode
Printing speed (2) (3)
203 dpi (8 dot/mm)
Thermal, ixed head
50 km
80 mm
60 mm
80, 86, 100, 112 mm
112 mm
101, 112 mm
Normal, 90°, 180°, 270°
Height/Width from 1 to 8, bold, reverse, underlined, italic
54 character code tables (see par. 7.8)
Extended chinese GB18030-2000, Korean PC949
UPCA, UPCE, EAN13, EAN8, CODE39, ITF,
CODABAR, CODE93, CODE128, CODE32,
PDF417, DATAMATRIX, AZTEC, QRCODE
High quality = 80 mm/s
Normal = 115 mm/s
High Speed = 140 mm/s
PAPER
Type of paper
Thermal rolls, heat-sensitive side on outside of roll
Paper width
TPTCM60III, TPTCM60IIIL
TPTCM112III (standard models)
TPTCM112III (Strong Cut models)
80, 86, 100, 112 ± 0,5 mm
TPTCM112III (models with ejector)
112 ± 0,5 mm
TPTCM112IIIL
92
60 ± 0,5 mm
101, 112 ± 0,5 mm
Paper weight
TPTCM60III, TPTCM60IIIL
TPTCM112III (standard models)
TPTCM112III (models with ejector)
TPTCM112IIIL
from 60 g/m2 to 90 g/m2
TPTCM112III (Strong Cut models)
from 60 g/m2 to 130 g/m2
Paper thickness
Recommended types of paper
from 63 µm to 100 µm
KANZAN KF50 and KP460
MITSUBISHI PG5075 and TL4000
External roll diameter (4)
TPTCM60III
(without optional paper roll holder) max 90 mm
(with optional paper roll holder) max 160 mm
TPTCM60IIIL
max 90 mm
TPTCM112III
(without optional paper roll holder) max 120 mm
(with optional paper roll holder) max 160 mm
External roll core diameter
25 mm (+ 1mm)
Paper end
Not attached to roll core
Core type
Cardboard or plastic
LABELS (TPTCM60IIIL, TPTCM112IIIL)
Label type
Labels on roll
Thermal paper white (heat-sensitive side on outside of roll)
External roll diameter
TPTCM60IIIL
max 80 mm
TPTCM112IIIL
max 130 mm
Core type
Internal core diameter
Paper end
Paper - weight
Cardboard or plastic
25 mm (+ 1 mm)
Not attached to roll core
78 g/m2
93
Paper -thickness
0.085 mm
Paper - adhesive
Clear synthetic rubber adhesive for general purpose
Liner - width
TPTCM60IIIL
60 mm ± 0,5 mm
TPTCM112IIIL
112 mm ± 0,5 mm
60 g/m2
Liner - weight
Liner - thickness
Liner - trasparency
Liner - total thickness
0.055 mm
Trasparency 47%
0.15 mm ±10%
CUTTER (models with cutter)
Paper cut
Estimated life (2)
Total
1 000 000 cutter number
DEVICE ELECTRICAL SPECIFICATIONS
Power supply
24 Vdc ±10% (optional external power supply)
Medium consumption (3)
TPTCM60III, TPTCM60IIIL
1.2 A
TPTCM112III, TPTCM112IIIL
1.7 A
Stand-by consumption
50 mA
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003 (for TPTCM60III, TPTCM60IIIL)
Power supply voltage
Frequency
from 100 Vac to 240 Vac
from 50 Hz to 60 Hz
Current (output)
2.5 A
Power
60 W
94
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000004 (for TPTCM112III, TPTCM112IIIL)
Power supply voltage
Frequency
Auto Range, 90-132 VAC & 190-264 VAC
from 47 Hz to 63 Hz
Current (output)
4.17 A
Power
100 W
ENVIRONMENTAL CONDITIONS
Operating temperature
Relative humidity
Storage temperature
Storage relative humidity
from 0°C to +50°C
from 10% Rh to 85% Rh
from -20 °C to +70 °C
from 10% Rh to 90% Rh
NOTES:
(1) : Control board.
(2) : Respecting the regular schedule of cleaning for the device components.
(3) : Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on).
(4) : For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device.
95
7.2 Character speciications
TPTCM60III, TPTCM60IIIL
Character set
Character density
3
11 cpi
15 cpi
20 cpi
26
34
48
Chars / sec
1244
1600
2240
Lines / sec
46
46
46
2,25 x 3
1,75 x 3
1,25 x 3
Number of columns
Characters (L x H mm)-Normal
TPTCM112III, TPTCM112IIIL
Character set
Character density
3
11 cpi
15 cpi
20 cpi
49
64
89
Chars / sec
2322
2986
4181
Lines / sec
46
46
46
2,25 x 3
1,75 x 3
1,25 x 3
Number of columns
Characters (L x H mm)-Normal
96
7.3
Device dimensions
Length
TPTCM60III
194.5 mm
TPTCM60III (models with ejector)
265.5 mm
TPTCM60IIIL
188.4 mm
TPTCM112III (standard models)
TPTCM112III (Strong Cut models)
TPTCM112L
227.4 mm
TPTCM112III (models with ejector)
300 mm
Height
TPTCM60III
TPTCM60III (models with ejector)
TPTCM60IIIL
(with cutter down) 80.3 mm
(with cutter up) 133.4 mm
80.3 mm
195.3 mm
TPTCM112III (standard models)
TPTCM112IIIL
(with cutter down) 95.3 mm
(with cutter up) 136.6 mm
TPTCM112III (Strong Cut models)
(with cutter down) 95.3 mm
(with cutter up) 138.6 mm
TPTCM112III (models with ejector)
(with ejector down) 95.3 mm
(with ejector up) 223.1 mm
Width
TPTCM60III, TPTCM60IIIL
TPTCM60III (models with ejector)
TPTCM112III, TPTCM112IIIL
112.4 mm
115 mm
171.55 mm
Weight
TPTCM60III
1150 g
TPTCM60III (models with ejector)
1500 g
TPTCM60IIIL
1150 g
TPTCM112III (standard models)
TPTCM112III (Strong Cut models)
TPTCM112IIIL
1700 g
TPTCM112III (models with ejector)
2100 g
97
The following igures show the main dimensions of the devices.
NOTE: All the dimensions shown in following igures are in millimetres.
TPTCM60III (standard models)
34.5
4.5
Ø9
17.5 ± 0.1
60 ± 0.1
70
95 ± 0.1
54 ± 0.1
40.5 ± 0.3
1
25
53.2
3.5
80.3
133.4
135°
1.5
9.3
56.9
141.8
164.9
17.6
64
112.4
63.5
65.5
29
176.9
Ø23
98
Ø25
paper roll inner core
60
paper width
TPTCM60III (models with ejector)
60
paper width
1.5
24.5
53.2
1
Ø25
paper roll inner core
111.5 ± 0.3
5
4.5
Ø9
54 ± 0.1
80.3
95 ± 0.1
89.5
16
129.5
214.42
237.5
65.5
29
249.5
66
115
63.5
17.5 ± 0.1
60 ± 0.1
105.5
Ø23
99
89
100
112.4
34.5
65.5
29
1.5
15
20
2.6
53.2
80.3
95 ± 0.1
148.9
40.9
122.9
Ø23
62.2
Ø100
Ø16
65
Ø9
4.5
17.5 ± 0.1
60.7
60 ± 0.1
TPTCM60IIIL
60.9 ± 0.3
160.9
61
16
27.5
TPTCM112III (standard models)
Ø
Ø
9
5
4.
80
59
60.5
Ø
112
5
4.
0
51
74.5
95.4
54
0
15
127
132
152.2
Ø
4.
5
9
9
Ø
Ø
Ø
4.
5
91
136.55
Ø
0
12
95.3
92.3 ±1
69.5
50.1 ±1
46.1 ±1
23.8 ±1
0
1.5
~6
0
91.55
57.5
0
Ø18
0
81
87
101
113
57.5
80
101
TPTCM112III (Strong Cut models)
Ø
Ø
9
5
4.
80
59
60.5
Ø
112
5
4.
0
51
74.5
95.4
54
0
15
127
132
152.2
Ø
4.
5
9
9
Ø
Ø
Ø
4.
5
91
138.6
Ø
0
12
95.3
93.6 ±1
69.5
50.1 ±1
46.1 ±1
23.8 ±1
0
1.5
~6
0
91.5
71.9
57.5
81
87
113
101
Ø18
0
57.5
71
80
102
TPTCM112III (models with ejector)
Ø
Ø
9
5
4.
80
59
60.5
Ø
112
5
4.
0
51
74.5
168
159.5
54
0
15
127
132
152.2
Ø
4.
5
9
9
Ø
Ø
Ø
4.
5
91
223.1
Ø
0
12
95.3
92.3 ±1
69.5
59.7
66.3 ±1
47 ±1
25.3 ±1
0
1.5
~6
0
91.55
82.2
59
113
Ø18
0
59
71
80
103
TPTCM112IIIL
Ø
Ø
9
5
4.
80
59
60.5
Ø
112
5
4.
0
51
74.5
95.4
54
0
127
132
152.2
Ø
4.
5
9
9
Ø
Ø
Ø
4.
5
91
136.6
Ø
0
12
95.3
92.3 ±1
69.5
50.1 ±1
46.1 ±1
23.8 ±1
0
1.5
6
0
91.55
57.5
0
Ø18
0
102
113
57.5
80
104
7.4
Device dimensions with paper roll holder (opzionale)
NOTE: All the dimensions shown in following igure are in millimetres.
172
137.1
60
45°
65.3
30.4
46.7
120.9
148.7
45°
70
144.2
105
7.5
Dimensions of power supply cod. 963GE020000003 (optional)
TPTCM60III, TPTCM60IIIL
Length
127 mm
Height
35.5 mm
Width
56 mm
35,5
NOTE:
All the dimensions shown in following igures are in millimetres.
AC INLET
56
N.C
2 1
3
GND
127
DC OUTPUT WIRE
106
+24V
7.6
Dimensions of power supply cod. 963GE020000004 (optional)
TPTCM112III, TPTCM112IIIL
Length
146.2 ± 0,5 mm
Height
39 ± 0,5 mm
Width
75.2 ± 0.5 mm
39 ± 0,5
NOTE:
All the dimensions shown in following igures are in millimetres.
AC INLET
75,2 ± 0,5
N.C
GND
+24V
DC OUTPUT WIRE
146,2 ± 0,5
107
7.7 Paper speciication
NOTE:
All the dimensions shown in following igures are in millimetres.
TPTCM60IIIL, TPTCM112IIIL
To properly use the alignment commands, you need to use paper with labels that comply with the dimensions shown in the
following igure that apply to all paper widths handled by the devices.
≥ 10 mm
≥ 25.4 mm (1’’)
DIRECTION OF PAPER FEED
For more information about the use of paper with black mark see Chapter 10.
PAPER WIDTH
108
TPTCM112III
The following image shows the placement of the black mark on paper. The notch must be printed on the non-thermal side
of paper according to the dimensions shown in the following igure that apply to all paper widths handled by the device.
For devices with the optional right sensor, the paper speciications are symmetric to the axis of the paper.
68 mm
from 12 mm to 16 mm
NON-THERMAL SIDE
8 mm
For more information about the use of paper with black mark see Chapter 10.
PAPER WIDTH
109
7.8
Character sets
The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the
device.
To know the coding tables actually present on the device, you need to print the font test (see par.2.4).
You can set font and coding table by using the commands (see the Commands Manual of the device) or using the “Code
Table”, "Chars / Inch" and "Font Type" parameters during the Setup procedure (see par.5.4).
The following is the full list of coding tables that can be installed on the device.
<CodeTable>
110
Coding table
0
PC437 - U.S.A., Standard Europe
1
Katakana
2
PC850 - Multilingual
3
PC860 - Portuguese
4
PC863 - Canadian/French
5
PC865 - Nordic
11
PC851 - Greek
on request
12
PC853 - Turkish
on request
13
PC857 - Turkish
on request
14
PC737 - Greek
on request
15
ISO8859-7 - Greek
on request
16
WPC1252
17
PC866 - Cyrillic 2
18
PC852 - Latin 2
19
PC858 per simbolo Euro in posizione 213
20
KU42 - Thai
on request
21
TIS11 - Thai
on request
26
TIS18 - Thai
on request
30
TCVN_3 - Vientamese
on request
31
TCVN_3 - Vientamese
on request
32
PC720 - Arabic
on request
on request
<CodeTable>
Coding table
33
WPC775 - Baltic Rim
on request
34
PC855 - Cyrillic
on request
35
PC861 - Icelandic
on request
36
PC862 - Hebrew
37
PC864 - Arabic
38
PC869 - Greek
on request
39
ISO8859-2 - Latin 2
on request
40
ISO8859-15 - Latin 9
on request
41
PC1098 - Farci
on request
42
PC1118 - Lithuanian
on request
43
PC1119 - Lithuanian
on request
44
PC1125 - Ukranian
on request
45
WPC1250 - Latin 2
46
WPC1251 - Cyrillic
47
WPC1253 - Greek
48
WPC1254 - Turkish
49
WPC1255 - Hebrew
50
WPC1256 - Arabic
51
WPC1257 - Baltic Rim
52
WPC1258 - Vientamese
53
KZ1048 - Kazakhstan
255
Space page
on request
111
112
8
CONSUMABLES
The following table shows the list of available consumables for devices:
DESCRIPTION
CODE
TPTCM60III
67300000000370
THERMAL PAPER ROLL
weight = 70 g/m2
width = 60 mm
Ø external = 95 mm
Ø core = 25 mm
67300000000352
THERMAL PAPER ROLL
weight = 70 g/m2
width = 60 mm
Ø external = 130 mm
Ø core = 25 mm
TPTCM112III
67300000000318
THERMAL PAPER ROLL
weight = 70 g/m2
width = 112 mm
Ø external = 95 mm
Ø core = 25 mm
67300000000307
THERMAL PAPER ROLL
weight = 70 g/m2
width = 112 mm
Ø external = 130 mm
Ø core = 25 mm
113
114
9
ACCESSORIES
The following table shows the list of available accessories for device:
TPTCM60III (all models)
DESCRIPTION
CODE
963GE020000003
POWER SUPPLY
(for technical speciications, see the paragraph 7.1)
ADAPTER CABLE
3 pin male power-DIN connector
0.5 mt
26600000000012
26500000000352
SERIAL CABLE
9 pin male connector - 9 pin female connector
1.8 mt
USB CABLE
AB type
1.8 mt
26500000000356
26300000000603
NEAR PAPER END SENSOR BOARD
with cable
115
974EX010000316
ADJUSTABLE PAPER ROLL HOLDER
with near paper end sensor board and cable
for rolls with 180 mm external diameter
21100000001349
TIE FOR ROLL LOCKING
TPTCM60III (models with ejector)
DESCRIPTION
CODE
21400000000948
PLASTIC PAPER OUTPUT MOUTH
116
TPTCM112III (all models)
DESCRIPTION
CODE
963GE020000004
POWER SUPPLY
(for technical speciications, see the paragraph 7.1)
ADAPTER CABLE
3 pin male power-DIN connector
0.5 mt
26600000000012
26500000000352
SERIAL CABLE
9 pin male connector - 9 pin female connector
1.8 mt
USB CABLE
AB type
1.8 mt
26500000000356
974EU010000315
ADJUSTABLE PAPER ROLL HOLDER
with near paper end sensor board and cable
for rolls with 180 mm external diameter
117
26300000000603
NEAR PAPER END SENSOR BOARD
with cable
21100000001349
TIE FOR ROLL LOCKING
TPTCM112III (models with ejector)
DESCRIPTION
CODE
21400000000947
PLASTIC PAPER OUTPUT MOUTH
118
10
ALIGNMENT
Devices are provided with sensors for the alignment management in order to handle:
• rolls of tickets with pre-printed ields and a ixed length;
• rolls of labels with a ixed length.
The alignment notch may be formed by
• black mark printed on paper (see par.7.7);
• gap between two labels (see par.7.7);
All the alignment sensors are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light relected to it. The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering that the light is relected by the white paper and absorbed by the black mark. The device that handle paper with labels, are provided with a fork sensor or a couple of facing sensors working in “transparence” mode: a beam of light is emitted by the transmitter sensor and the quantity of light which reaches the opposite
receiver sensor is detected.
The presence of the gap between labels is detected evaluating the amount of light that arrives to the opposite sensor, considering that the white paper doesn’t allow the beam of light to reach the receiver, whereas the translucent paper underlying
(liner) lets the light to reach the receiver.
The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the alignment.
119
10.1
Enable alignment
TPTCM60IIIL
Device is provided with a fork sensors for alignment, placed on the right side of the paper input mouth:
RIGHT FORK
SENSOR
To guarantee the correct alignment, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure
(see chapter 5).
120
The following igure shows an example of paper with label usable with the device:
RIGHT FORK
SENSOR
direction
of
paper feed
LABELS
ROLL
121
TPTCM112III (standard models)
Device is provided with a sensor for alignment, placed as follows:
• • a ixed sensor placed on the left, at the bottom of input paper mouth,
a ixed optional sensor placed on the right, at the bottom of input paper mouth
LEFT
SENSOR
RIGHT SENSOR
(OPTIONAL)
To guarantee the correct alignment, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure
(see chapter 5).
122
The following igure shows an example of paper with black mark usable with the device:
NON-THERMAL
SIDE
RIGHT SENSOR
(OPTIONAL)
LEFT
SENSOR
direction
of
paper feed
PAPER
ROLL
123
TPTCM112IIIL
Device is provided with two sensor for alignment, placed as follows:
• • a ixed sensor placed on the center, at the bottom of input paper mouth,
a ixed sensor placed on the center, at the top of input paper mouth
CENTRAL
LOWER SENSOR
CENTRAL
UPPER SENSOR
To guarantee the correct alignment, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure
(see chapter 5).
124
The following igure shows an example of paper with black mark usable with the device:
CENTRAL
UPPER SENSOR
CENTRAL
LOWER SENSOR
direction
of
paper feed
LABELS
ROLL
125
10.2
Calibration
The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of
whiteness of the paper used and the degree of black of the mark printed on paper.
The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” parameter is set to a value other than “Disabled” (see chapter 5).
When self-calibration starts, the device performs some paper feeds and then it prints the calibration result and the value
of the PWM duty-cicle of the alignment sensor driver so that it can be perform an optimal notch detection:
Autosetting Notch : OK
PWM Duty Cycle : 85.3%
The “Autosetting Notch” parameter indicates the result of the self-calibration procedure; OK will appear if it has been successful, NOT OK will appear if the procedure has failed.
After the printing of the procedure result, the device offers the execution of the function of paper characterization “Characterize
Paper” and the change of the “Notch/B.Mark Threshold” parameter which represents the detection threshold of the notch.
Choosing the “Yes” value for the “Characterize Paper” parameter, the device prints a graphic representation (see following
igures) of the outgoing voltage of the alignment sensor (expressed as a percentage) and the “Notch/B.Mark Threshold” value.
This graphic representation is useful to set the most suitable value to assign to the “Notch/B.Mark Threshold” parameter
and then to better identify the optimal threshold value which takes into account the variations of the signal and the small
oscillations around zero.
The following igure shows an example of paper with the non-thermal paper printed with black marks: the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark.
In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the peak.
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
126
The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a
peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark
Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise”.
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
Noise
If the maximum value of “noise” read by the sensor is very close to the peak value, it might be dificult to place the value of the “Notch/B.Mark Threshold” at an intermediate point. In these cases, it is mandatory that the portion of paper between
the point of printing end and the front notch is completely white (no graphics). In this way, the only next graphic detected
by the sensor for alignment after the printing end will be the notch.
127
10.3
Alignment parameters
TPTCM60IIIL, TPTCM112IIIL
When you use paper with label, the “alignment point” is always meant as the label edge and match with the rear front of
the gap between two labels. The gap width is automatically detected and measured by the sensors of the device.
Alignment point:
rear front of the gap
PRINTING DIRECTION
0
The following igures show the simpliied sections of the device models with the paper path and the distances (expressed in millimeters of theoretical paper path) between the alignment sensor, the print head, cutter (for models with presenter)
and paper output.
A
TPTCM112IIIL
A = distance between printing head and alignment sensor = 34 mm
B = distance between printing head and cutter = 17.4 mm
C = distance between cutter and paper output = 31.4 mm
128
B
C
A
B
TPTCM60IIIL
A = distance between printing head and alignment sensor = 36.5 mm
B = distance between printing head and peeler output = 47 mm
To enable the alignment management, you need to enable the "Notch/B.Mark Position" parameter in one of the following
ways:
• during the Setup procedure of the device (see chapter 5)
• by modifying the Setup.ini ile (see par.12.5)
• by driver.
129
TPTCM112III (standard models), TPTCM112III (Strong Cut models)
The “alignment point” is deined as the position inside the ticket to use for the notch alignment.
The distance between the notch edge and the alignment point is deined as “Notch Distance”.
Referring to the front of the notch, the value of “Notch Distance” value varies from 0 mm minimum and 99.9 mm maximum.
If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch.
Alignment
point:
notch front
Alignment
point
PRINTING DIRECTION
“Notch Distance”
0
The following igures show the simpliied sections of the device models with the paper path and the distances (expressed in millimeters of theoretical paper path) between the alignment sensor, the print head, cutter (for models with presenter)
and paper output.
A
TPTCM112IIIL
modelli standard e
modelli Strong Cut
A = distance between printing head and alignment sensor = 34 mm
B = distance between printing head and cutter = 17.4 mm
C = distance between cutter and paper output = 31.4 mm
130
B
C
To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Distance” parameter. (see par.5.4).
For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on
the following values:
Notch Distance Sign
Notch Distance [mm x 10]
Notch Distance [mm x 1]
Notch Distance [mm x .1]
:+
:1
:5
:0
The “Notch Distance” parameter, may be modiied as follows:
• during the Setup procedure of the device (see chapter 5)
• by modifying the Setup.ini ile (see par.12.5)
• in CUSTOM/POS emulation, by using the 0x1D 0xE7 command (for more details, refer to the Commands Manual)
• by driver
131
10.4
Printing area
TPTCM60IIIL, TPTCM112IIIL
In order to issue labels correctly printed and to not overlay printing to the next label (that will make it useless for the next
alignment), it is important to well calibrate the length of the printing area according to the label length.
The following igure shows an example of printed labels:
Printing line
Printing line
PRINTING DIRECTION
PRINTED
AREA
G
H
D
L
H Distance between the irst and the last print line, called “Height of the printing area”.
L
"Label length".
G
Distance between two consecutive labels, called “Gap length”.
D
Automatic feed for alignment at the next label edge.
To use all the labels on paper, you must comply with the following equation:
H ≤ L
The height of the printing area (H) can be increased to make the progress on alignment (D) equal to the gap length but
no further.
132
TPTCM112III (standard models), TPTCM112III (Strong Cut models)
In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next
alignment), it is important to well calibrate the length of the printing area of ticket according to the inter-notch distance.
The following igure shows an example of tickets with “Notch Distance” set to 0:
Cutting line
Printing line
Cutting line
Printing line
PRINTING DIRECTION
PRINTED
AREA
A
H
D
A
L
A
“Non-printable area” = “Distance between cutter/printing head”
where:
”Distance between cutter/printing head” = 17.4 mm
H Distance between the irst and the last print line, called “Hieght of the printing area”.
L
Distance between an edge of the notch and the next one, called “Inter-notch distance”.
D
Automatic feed for alignment at the next notch.
To use all the notches on paper, you must comply with the following equation:
H + A ≤ L
The height of the printing area (H) can be increased to make no progress on alignment (D) but no further.
133
134
11
TECHNICAL SERVICE
In case of failure, contact the Technical Service by sending an e-mail to [email protected] detailing:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
3
XXXXXXXXXXXXXX
Rx
0000000000000000000
Write down the data printed on the product label
(see previous paragraphs).
2
FW
<device name>
SCODE. <code>
DCODE. <code>
FCODE. <code>
-
[email protected]
Customer Service Department
Send an e-mail to the Technical Service,
with the data collected.
rel 1.00
rel 1.00
rel 1.00
PRINTER SETTINGS
PRINTER TYPE ....................................<device model>
PRINTING HEAD TYPE ........................<head model>
INTERFACE ..........................................USB
PROGRAM MEMORY TEST.................OK
DYNAMIC RAM TEST...........................OK
EXTERNAL MEMORY TEST ................OK
CUTTER TEST......................................OK
Print a Setup report (see paragraph 5.1)
The Setup report shows
the firmware release.
135
136
12
ADVANCED FUNCTIONS
12.1
File sharing
The device can be connected to a PC with a USB cable.
Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating parameters by iles sharing from Mass Storage.
USB
FILE SHARING
FROM
MASS STORAGE
12.2
Drivers installation
It is possible to install the new driver update directly into the folder “DRIVER” on the Flash Drive of the device.
To enter the Flash Drive by iles sharing from Mass Storage you need to enable the relative parameter during the coniguration process (see chapter 5).
137
12.3
Logos management
It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to
convert BMP image to the error-diffusion format in black and white.
It is possible to directly add the new logo directly into the folder “PICTURES” on the Flash Drive of the device.
To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the coniguration process (see chapter 5).
After adding the logo, open the coniguration ile “PictList.ini” and add a new line with a number associated to the logo (to be used with device’s commands), a letter for the memory unit and the logo ile name, as indicated in the instructions written inside the “PictList.ini” ile.
To delete a logos stored in the device, proceed as follows:
1. delete the selected logo from the “Pictures” folder on Flash Disk;
2. in the coniguration ile “PictList.ini”, delete the line related to the erased logo.
The logos stored on Flash Disk and converted by the device, can be printed by using the number associated to the logo
during the conversion step.
The correspondence between ile-name and logo-number is warrant by the coniguration ile “PictList.ini” and it is veriiable with the logo test.
12.4
Fonts management
It is possible to store new font in addition to default fonts stored on Flash Disk.
You can directly add the new font directly into the folder “FONTS” on the Flash Drive of the device.
To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the coniguration process (see chapter 5).
NOTE:
Uploading the new font directly from the “Font” folder of Microsoft® Windows® directory, remember that the displayed
font name into the “Font” folder may not match the real name of the font ile.
138
12.5
Setup
It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the Flash Drive.
To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the coniguration process (see chapter 5).
After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated.
The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into some sections (indicated in square brackets).
The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the
default one. To modify printer’s parameters, change the numeric value after the name of parameters. To set the parameter
to the default value, change the numeric value with the symbol D.
The “Setup.ini” ile permits the coniguration of the following parameters:
[PRINT]
Printer Emulation
0*, 1
0 = CUSTOM/POS
1 = SVELTA
Print Mode
0*, 1
0 = Normal
1 = Reverse
Autofeed
0*, 1
0 = CR disabled
1 = CR enable
Chars / inch
0, 1*, 2
0 = A=11 B=15 cpi
1 = A=15 B=20 cpi
2 = A=20 B=15 cpi
Code Table [num]
0*
Font Type
0*, 1, 2
0 = International
1 = Chinese GB18030
2 = Korean CP949
Speed / Quality
0, 1, 2*
0 = High Quality
1 = Normal
2 = High Speed
Automatic Ejecting
0*, 1, 2, 3, 4, 5, 6, 7, 8
0 = Disabled
1 = Enabled T.out 5s
2 = Enabled T.out 10s
3 = Enabled T.out 15s
4 = Enabled T.out 20s
5 = Enabled T.out 30s
6 = Enabled T.out 40s
7 = Enabled T.out 60s
8 = Enabled T.out 2m
139
Print Width
TPTCM60III, TPTCM112III
0*, 1, 2, 3
0 = 112 mm
1 = 100 mm
2 = 86 mm
3 = 80 mm
TPTCM60IIIL, TPTCM112IIIL
0*, 1
0 = 112 mm
1 = 101 mm
0, 1, 2, 3*, 4, 5, 6
0 = 30 %
1 = 40 %
2 = 50 %
TPTCM60III, TPTCM112III
0*, 1
0 = Disabled
1 = Enabled
TPTCM60IIIL, TPTCM112IIIL
0, 1*
0 = Disabled
1 = Enabled
0, 1*, 2, 3, 4, 5, 6
0 = 30 %
1 = 40 %
2 = 50 %
0*, 1
0 = Disabled
1 = Enabled
TPTCM60III, TPTCM112III
2, 3, 4*, 5, 6
2 = - 25 %
3 = - 12 %
4=0%
5 = + 12 %
6 = + 25 %
TPTCM60IIIL, TPTCM112IIIL
2, 3, 4, 5, 6*
2 = - 25 %
3 = - 12 %
4=0%
5 = + 12 %
6 = + 25 %
Paper Threshold
3 = 60 %
4 = 70 %
5 = 80 %
6 = 90 %
3 = 60 %
4 = 70 %
5 = 80 %
6 = 90 %
Notch/B.Mark Position
Notch/B.Mark Threshold
Notch Distance [mm]
PaperEnd Buffer Clear
Print Density
140
[INTERFACE]
RS232 Baud Rate
1, 2, 3, 4, 5, 6, 7, 8*
1 = 1200 bps
2 = 2400 bps
3 = 4800 bps
RS232 Data Length
0*, 1
0 = 8 bits/chr
1 = 7 bits/chr
RS232 Parity
0*, 1, 2
0 = None
1 = Even
2 = Odd
RS232 Handshaking
0, 1*
0 = Xon/Xoff
1 = Hardware
Busy Condition
0*, 1
0 = RxFull
1 = OffLine/RxFull
USB Mass Storage
0*, 1
0 = Disabled
1 = Enabled
USB Address Number
0*, 1, 2, 3, 4, 5, 6, 7, 8, 9
0=0
1=1
2=2
3=3
USB Virtual COM
0*, 1
0 = Disabled
1 = Enabled
4 = 9600 bps
5 = 19200 bps
6 = 38400 bps
7 = 57600 bps
8 = 115200 bps
4=4
5=5
6=6
7=7
8=8
9=9
141
142
143
Rev.1.00
Part Number : 76200000005400
CUSTOM S.p.A.
World Headquarters
Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz
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