OKI | B6500 | User's Guide | B6500 UG Netw AE 59388401 Rev x_x.book

B6500 UG Netw AE 59388401 Rev x_x.book
Copyright Information
Copyright © 2007 by Oki Data Americas, Inc. All Rights Reserved
Document Information
B6500 Network Guide
P/N 59388401, Revision 2.0
March, 2007
Disclaimer
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.www.okiprintingsolutions.com
Trademark Information
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
Regulatory Information
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC), 73/23/EEC (LVD) and 1999/5/EC
(R&TTE), as amended where applicable, on the approximation of
the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage and Radio & Telecommunications
Terminal Equipment.
B6500 Network Guide> 2
Table of Contents
Copyright Information . . . . . . . . . . . . . . . . . . . . . . .2
Document Information.
Disclaimer . . . . . . . . .
Trademark Information
Regulatory Information
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2
2
2
2
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Prequisite Knowledge . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printer Setup Using a Browser . . . . . . . . . . . . . . . . . . . . . 9
Printing from a Windows Computer. . . . . . . . . . . .11
Overview . . . . . . . . . . . . . . . . .
Installation of TCP/IP Protocol . .
Configuring as a Network Printer
Creating a Shared Printer. . . . . .
OKI LPR . . . . . . . . . . . . . . . . . .
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.11
.12
.15
.20
.21
Printing from UNIX . . . . . . . . . . . . . . . . . . . . . . . .23
For Printing from UNIX . . . . . . . . . . . . . . . . . . . . . . . . . .23
Job Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
-C Option (LPR Command) . . . . . . . . . . . . . . . . . . . . . . . .32
Printing from a Macintosh Computer . . . . . . . . . . .37
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Target Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Set Up Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
SNMP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Network Utility Software . . . . . . . . . . . . . . . . . . . .39
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Precautions and Limitations . . . . . . . . . . . . . . . . .41
On Using TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Using EtherTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Setting IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Appendix A: Setting IP Address . . . . . . . . . . . . . . .58
B6500 Network User’s Guide
Table of Contents - 3
Preface
Thank you for choosing this printer.
This Network Guide provides all the necessary information about installing
and operating this printer on the network.
Please read this guide in detail to ensure full and efficient use of this
product on a network and keep it handy for a quick reference should you
encounter any difficulties when using the machine.
B6500 Network User’s Guide
Preface - 4
Using this Guide
Prequisite Knowledge
Read this guide in detail before using this printer. If you are not familiar
with the machine to which the printer is to be connected or the basic
operations or concepts of the software, read the relevant manuals first.
Machines and software to which the printer is to be connected refer to
personal computers, workstations, networks, and the respective operating
systems and applications on which these machines run.
Organization
The following is a summary of each chapter.
Overview
This chapter contains information on using the printer as a network
printer.
Configuration
This section details configuring the printer's network interface and should
be done prior to configuring your computer.
Printing from a Windows Computer
This chapter explains the installation procedure for printing from a
Windows NT 4.0/ Windows 2000/Windows XP/Windows Server 2003
computer through LPD or Port9100. This chapter also explains the
installation procedure for printing from another Windows computer by
creating a shared printer on a Windows NT 4.0/Windows 2000/Windows
XP/ Windows Server 2003 computer.
Printing From UNIX
This chapter explains the procedure for printing from a UNIX computer.
Printing From a Macintosh Computer
This chapter explains the procedure for printing from a Macintosh
computer.
Network Utility Software
This chapter explains how to use the Network Utility Software.
Precautions and Limitations
This chapter explains the operational precautions and limitations under
each network environment.
B6500 Network User’s Guide
Using this Guide - 5
Troubleshooting
This chapter explains how to solve problems under each network
environment.
Appendix
This chapter explains how to manually set the printer's IP address.
Conventions
1.
In this guide, "computer" refers to both the personal computer and
workstation.
2.
The following icons are used in this guide:
3.
Important
Indicates important information which you should
read.
Note
Indicates additional information on operations or
features.
Refer
to Indicates reference sources.
The following conventions are used in this guide:
Refer to "xxx"
The cross-reference is within this guide.
Refer to YYY
The cross-reference is not within this guide.
[]
Indicates items displayed on the computer and
the printer control panel. Also indicates the title
of printed reports/lists from the printer.
<>
Indicates items such as hard buttons and
indicators on the keyboard and printer.
B6500 Network User’s Guide
Using this Guide - 6
Overview
Supported Environment
This printer can be connected to a network through the Ethernet interface.
The printer supports multiple protocols. As a result, one printer can be
shared even from different network environments.
Supported OS and Environment
Connection
OS
Network
Port
LPD
Port 9100
EtherTalk
Protocol
TCP/IP
TCP/IP
Apple Talk
Windows 95
x *1
x *1
Windows 98
x *1
x *1
Windows Me
x *1
x *1
Windows NT 4.0
x
Windows 2000
x
x
Windows XP
x
x
Windows Server
2003
x
x
UNIX
x *2
Macintosh
x *4
x *3
*1:
When using Windows 95/98/Me, use OKI LPR.
*2:
UNIX Filter are required to print PostScript data. UNIX Filter is
compatible with the OSs in Solaris, HPUX and Linux (Redhat, SuSE).
*3:
Supports Mac OS 9.0 or later.
*4:
Supports only Mac OS X.
Important
The EtherTalk port setting in this printer is disabled by default. To
use this port, enable the setting on the control panel.
B6500 Network User’s Guide
Overview - 7
Configuration
Introduction
The B6500 is a fast 100BASE-TX/10BASE-T network capable printer.
It supports major protocols such as TCP/IP and Ethertalk. This section
details configuring the printer's network interface and should be done prior
to configuring your computer.
Initial IP Address
The factory configuration is for the printer to obtain an IP address
automatically from your networks' DHCP server.
Use the printers' console to determine the printers' address.
1.
Press the <MENU> button on the control panel.
2.
Press the <▼> button until the text "Network Menu" is shown on
the first line of the display.
3.
Press the <䊳> button to enter the Network menu.
4.
Press the <▲> or <▼> buttons to move through the submenus
until the text "IP Address" is shown on the first line of the display.
5.
Note the IP address shown on the second line of the display.
If your network does not have a DHCP server, the IP address will have to
be set manually.
Use the printers' console to manual set the printers' address.
1.
Press the <MENU> button on the control panel.
2.
Press the <▼> button until the text "Network Menu" is shown on
the first line of the display.
3.
Press the <䊳> button to enter the Network menu.
4.
Press the <▲> or <▼> buttons to move through the submenus
until the text "IP Address Set" is shown on the first line of the
display.
5.
Press the <䊳> button to enter the submenu
6.
Press the <▲> or <▼> buttons to toggle between Automatic and
Manual, select manual. Press <SELECT> to save the selection
7.
Press the <▲> or <▼> buttons to move through the submenus
until the text "IP Address" is shown on the first line of the display.
B6500 Network User’s Guide
Overview - 8
8.
Press the <䊳> button to enter the submenu
9.
The first set of numbers blinks. Press the <▲> or <▼> buttons to
scroll to the desired number. Press the <䊳> button to save the
current set of numbers and move to the next set. Repeat the
procedure for each set of numbers. When the last set of numbers
is set, press <SELECT> to save the IP address.
10.
Repeat steps 7 through 9 to set the Subnet Mask.
11.
Repeat steps 7 through 9 to set the Gateway Address.
Printer Setup Using a Browser
If the printer is connected to the network using TCP/IP, its settings can be
configured using a Web browser such as Internet Explorer or FireFox.
Refer to the relevant manuals for details on how to launch and use the
browser.
Set the browsers address to the IP address found in the prior section.
B6500_NUG_1.jpg
The network addresses used in this manual are shown as examples only.
Use the address found in the prior section.
To apply configuration changes using a Web browser, select the
Administrator Login. You will be prompted for a username and password.
The username is [root] and the default password is the last six digits of the
Ethernet MAC address. The MAC address can be found on the Network
Summary page. Note that the password is case sensitive and letters
should be entered in upper case.
B6500 Network User’s Guide
Overview - 9
B6500_NUG_2.jpg
The following explanation uses Windows XP and Internet Explore version
6.0 as an example to manually set the printers IP address.
1.
Launch the Web browser
2.
Select Administrator Login, enter the username and password.
3.
Select the Network group.
4.
Select the TCP/IP subgroup.
5.
Select "Set IP Manually"
6.
Configure the IP Address, Subnet Mask and Gateway for the
printers' network interface. Once the new address is submitted to
the printer, the new address will have to be entered into the
browsers' address.
Most of the printers' configuration can be done through the browser
including setting the administrator password.
B6500 Network User’s Guide
Overview - 10
Printing from a Windows Computer
Overview
This chapter provides guidelines on how to print over the network from
various Microsoft Windows platforms. There are numerous ways of printing
from Windows and the exact set-up will vary depending upon your
environment. There are also numerous versions of Windows, which can be
configured as either a client, server or both.
Although there are many variants of Windows, the principles of network
printing are the same. Microsoft provides on-line help with all of their
operating systems and this is a good reference point for the exact details
of each configuration option within Windows.
The network printer supports TCP/IP protocol that can be used in
conjunction with the Windows operating system.
B6500_NUG_3.jpg
Once the printer registered on the Windows NT 4.0/Windows 2000/
Windows XP/Windows Server 2003 computer is shared, you can also print
from Windows 95/Windows 98/Windows Me computers through this
printer.
B6500 Network User’s Guide
Printing from a Windows Computer - 11
Installation of TCP/IP Protocol
There are a number of options available when printing using TCP/IP for
Windows. The following table lists the options:
Windows
Version Method
Win 95/98/Me
OKI LPR Utility
NT 4.0
OKI LPR Utility
Microsoft LPR
Windows 2000/ Windows XP
OKI LPR Utility
Microsoft LPR
Port 9100
1
1
1
1
These functions are built into Windows and are displayed as options
when using the Add Printer Wizard.
Although there are some differences in configuration options between the
various Windows platforms, the procedure for printing using TCP/IP is the
same.
1.
Ensure that the TCP/IP protocol has been installed in Windows. This
can be confirmed by checking the network settings from within the
Control Panel. If TCP/IP has not been installed refer to the section
below Installation of TCP/IP protocol.
2.
If not already configured, a suitable IP address, Subnet Mask and
Gateway address should be configured. Please refer to the on-line
help if necessary. It is vital that the IP address entered is unique
and valid. Entering an incorrect IP address may cause severe
network problems. Please check the address with the network
administrator.
3.
If your network environment uses domain names, DNS should be
enabled and configured on your system. However, this step is not
essential to enable network printing.
4.
Restart the operating system.
B6500 Network User’s Guide
Printing from a Windows Computer - 12
Windows 95/98/ME
1.
Click the [Start] button, select [Settings] and then click [Control
Panel].
2.
In the [Control Panel] double-click on the [Network] icon.
3.
In the [Network] dialogue box click [Configuration Panel].
4.
If the [Client for Microsoft Networks] is not listed, click [Add].
5.
In the [Select Network Component Type] dialogue box, select
[Protocol] then click [Add].
6.
In the [Select Network Protocol] dialogue box, select [Microsoft]
from the list of manufacturers, then select [TCP/IP] from the list of
network protocols, then click [OK].
7.
The Windows installation CD-ROM may be required. Follow the
remaining dialogue box prompts.
Windows NT 4.0
1.
Click [Start], select [Settings] and then click [Control Panel].
2.
Double-click the [Network] icon.
3.
In the Network dialogue box, click the [Protocols] tab.
4.
If the [TCP/IP Protocol] is not listed, click [Add].
5.
In the [Select Network Protocol] dialogue box, select [TCP/IP
Protocol] and click [OK].
6.
The Windows NT installation CD-ROM may be required. Follow the
remaining dialogue box prompts.
Windows 2000
1.
Click the [Start] button, select [Settings] and then click [Network
and Dial-up Connections].
2.
Double-click the [Local Area Connection] icon. In the [Local Area
Connection Status] dialogue box, click [Properties].
3.
In the [Local Area Connection Properties] dialogue box, click
[Install].
4.
In the [Select Network Component Type] dialogue box, select
[Protocol] and click [Add].
5.
In the [Select Network Protocol] dialogue box, select [TCP/IP
Protocol] and click [OK].
B6500 Network User’s Guide
Printing from a Windows Computer - 13
6.
Click [Close] button in the [Local Area Connection Properties]
dialogue box.
7.
Click [Close] in the [Local Area Connection Status] dialogue box.
Windows XP
1.
Click the [Start] button and select [Control Panel].
2.
Select [Network and Internet Connection] and [Network
connection].
3.
Double-click [Local Area Connection] and click [Properties] in the
[Location Area Connection Status] dialogue box.
4.
If the [Internet Protocol (TCP/IP)] is not listed, click [Install.].
5.
In the [Select Network Component Type] dialogue box, select
[Protocol] then click [Add].
6.
In the [Select Network Protocol] dialogue box, select [Internet
Protocol (TCP/IP)] then click [OK].
7.
The Windows XP installation CD-ROM may be required. Follow the
remaining dialogue box prompts.
Once the protocol has been installed and configured in Windows, the next
step is to configure the TCP/IP parameters in the network printer.
B6500 Network User’s Guide
Printing from a Windows Computer - 14
Configuring as a Network Printer
Windows 95/98/Me
When printing using TCP/IP, the Oki LPR utility is the only option to use.
The following procedure should be used.
When installing the driver, ensure it is installed as a local printer and not
a network printer. Ensure the appropriate printer driver has been installed
in Windows.
Install the Oki LPR utility (“Installing the OKI LPR Utility” on page 21) of
this manual and add the printer installed earlier.
Windows NT 4.0
With Windows NT 4.0, you have two options for printing using TCP/IP.
They are:
>
Oki LPR
>
Microsoft LPR
In order to use Microsoft LPR, it must first be installed into your operating
system.
NT 4.0 requires administrator privileges.
Oki LPR
Please follow the procedure described in “Configuring as a Network
Printer”, “Windows 95/98/Me” on page 15.
Microsoft LPR
To install this port, the following needs to be carried out.
1.
Select [Start], [Settings], [Control Panel] and then select
[Printers].
2.
Select [Add Printer] Wizard.
3.
Select [My Computer] and then [Next].
4.
Select [Add Port].
5.
Select [LPR Port] and then [OK].
6.
In [Name or address of server providing lpd] type the host name or
IP address of the host for the printer you are adding.
7.
In [Name of printer or print queue on that server] type the logical
printer name "lp" and then click [OK].
B6500 Network User’s Guide
Printing from a Windows Computer - 15
8.
Follow the instructions on the screen to finish installing the LPRcompatible printer.
If the LPR port is not available, install the Microsoft TCP/IP Printing
Service.
Insert the printer driver for Windows NT4.0.
1.
Select [Start].[Settings].[Control Panel] and then double click the
[Network] icon.
2.
In the Network dialogue box, click the [Services] tab.
3.
If [Microsoft TCP/IP Printing] is not listed, click [Add].
4.
In the [Select Network Service] dialogue box, select [Microsoft
TCP/IP Printing] and click [OK].
5.
The Windows NT installation CD-ROM may be required. Follow the
remaining dialogue box prompts.
Windows 2000
Windows 2000 requires administrator privileges.
With Windows 2000, there are four options for printing using TCP/IP.
>
Oki LPR
>
Microsoft LPR
>
Port 9100
>
IPP
In order to use Microsoft LPR, it must first be installed on your system.
OKI LPR
Please follow the procedure described in “Configuring as a Network
Printer”, “Windows 95/98/Me” on page 15.
Microsoft LPR
To install this port, the following needs to be carried out:
1.
Select [Start], [Settings], [Control Panel and Printers].
2.
Open the [Printers] folder.
3.
Double-click [Add Printer] and then select [Next].
4.
Select [Local Printer], clear the [Automatically detect my printer]
check box, and then select [Next].
5.
Select [Create a new port] and then [LPR Port].
B6500 Network User’s Guide
Printing from a Windows Computer - 16
6.
Select [Next] and then provide the following information:
In [Name or address of server providing LPD] enter the host name
or Internet Protocol (IP) address of the host for the printer you are
adding.
In [Name of printer or print queue on that server] type lp.
Follow the instructions on the screen to finish installing the TCP/IP
printer.
Port 9100
1.
Select [Start].[Settings].[Control Panel].
2.
Open the [Printers] folder.
3.
Double-click [Add Printer] and then select [Next].
4.
Select [Local Printer], clear the [Automatically detect my printer]
check box and then click [Next].
5.
Select [Create a New Port] and select [ Standard TCP/IP Port].
6.
Select [Next].
7.
The [Welcome to the Add Standard TCP/IP Printer Port Wizard] will
appear.
8.
Select [Next] and provide the following information. Enter [Printer
name] or IP address, for example: 172.168.1.31. If the above IP
address is entered, the Port Name will default to IP_172.168.1.31.
9.
Select [Next]. Additional port information will be required.
10.
Under [Device Type], select [Custom] then [Settings].
11.
Ensure [Protocol] is set to [Raw].
12.
Ensure [Port Number] is 9100 and [SNMP Status Enabled] is
deselected.
13.
Select [OK].
14.
Select [Follow the instructions on the screen to finish installing the
printer.]
Windows XP
Windows XP requires administrator privileges.
With Windows XP, there are four options for printing using TCP/IP.
>
Oki LPR
>
Microsoft LPR
B6500 Network User’s Guide
Printing from a Windows Computer - 17
>
Port 9100
>
IPP
In order to use Microsoft LPR, it must first be installed on your system.
OKI LPR
Please follow the procedure described in “Configuring as a Network
Printer”, “Windows 95/98/Me” on page 15.
Microsoft LPR
To install this port, the following needs to be carried out:
1.
Select [Start].[Settings].[Control Panel].[Printers and Other
Hardware].
2.
Select [Printers and Faxes].
3.
Click [Add Printer], then select [Next].
4.
Select [Local printer attached to this computer], clear the
[Automatically detect and install my Plug and Play printer] check
box, and then click [Next].
5.
Select [Create a New Port] and [Type Standard TCP/IP Port].
6.
Click [Next].
7.
[Welcome to the Add Standard TCP/IP Printer Port Wizard]
appears.
8.
Click [Next] and provide the following information. Enter [Printer
name or IP address], for example: 172.168.1.31. If the above IP
address is entered, the Port Name will default to IP_172.168.1.31.
9.
Click [Next]. [Additional Port Information Required] displayed.
10.
Under [Device Type], select [Custom] then [Settings].
11.
Ensure [Protocol] is set to [LPR].
12.
Ensure [Queue Name] is lp and [SNMP Status Enabled] is
deselected.
13.
Click [OK].
14.
Follow on screen instructions to finish installing the printer.
Port 9100
1.
Select [Start].[Settings].[Control Panel].[Printers and Other
Hardware].
B6500 Network User’s Guide
Printing from a Windows Computer - 18
2.
Select [Printers and Faxes].
3.
Click [Add Printer] and then click [Next].
4.
Select [Local printer attached to this computer], clear the
[Automatically detect and install my Plug and Play printer] check
box, and then click[Next].
5.
Select [Create a New Port] and select [Type Standard TCP/IP Port].
6.
Click [Next].
7.
[Welcome to the Add Standard TCP/IP Printer Port Wizard]
appears.
8.
Click [Next] and provide the following information. Enter [Printer
name or IP address], for example: 172.168.1.31. If the above IP
address is entered, the Port Name will default to IP_172.168.1.31.
9.
Click [Next]. [Additional Port Information Required] is displayed.
10.
Under [Device Type], select [Custom] then [Settings].
11.
Ensure [Protocol] is set to [Raw].
12.
Ensure [Port Number] is 9100 and [SNMP Status Enabled] is
deselected.
13.
Click [OK].
14.
Follow the instructions on the screen to finish installing the printer.
B6500 Network User’s Guide
Printing from a Windows Computer - 19
Creating a Shared Printer
Create a shared printer as required.
Settings Windows NT 4.0/2000/XP/Server 2003
The following procedure explains how to do the settings, using Windows
XP as an example.
1.
Click [Start], and then select [Printers and Faxes].
The [Printers and Faxes] window appears.
2.
Select the icon of a printer to set, and then select [Sharing] from
the right-click menu. Then the printer properties dialogue box is
displayed.
3.
Click [Share this printer] and enter a share name.
4.
Click [Additional Drivers] and select a substitute driver to install,
and then click [OK].
5.
When installing a substitute driver, an input screen is displayed for
the printer driver file location. Insert the attached CD-ROM and
specify the appropriate folder.
Settings of Windows 95/98/Me
1.
Click [Start], and then select [Settings], followed by [Printers]. The
[Printers] window appears.
2.
Double click [Add Printer]. The [Add Printer Wizard] dialog box
appears.
3.
Install the printer driver according to the on-screen instructions.
Select [Network Printer] for the printer connection, then specify
the shared printer created on Windows NT 4.0/Windows 2000/
Windows XP/Windows Server 2003 in the previous section.
B6500 Network User’s Guide
Printing from a Windows Computer - 20
OKI LPR
The OKI LPR Utility is network software which supported TCP/IP printing
on Windows Me, Windows 98, and Windows 95. It redirects print data from
the LPR port to the specified IP address.
Installing the OKI LPR Utility
The OKI LPR utility requires that the TCP/IP protocol be installed on your
Windows system. To install the TCP/IP protocol onto your Windows
system, consult your Windows manual.
1.
Set up the printer driver and designate the output destination to be
Local Printer (LPT:). For information on setting up your printer
driver, see the printer user manual.
2.
Insert the CD-ROM provided with your printer into the CDROM
drive. If the Menu Installer doesn't start automatically, click
Start → Run → Browse. Browse to your CD-ROM and click
Install → Open → OK.
3.
Select [Network Software].
4.
Select [Installation/Config]
5.
Select [Oki LPR].
6.
Follow the on-screen instructions.
7.
Select [Install Oki LPR].
8.
Follow the on-screen instructions.
9.
Click [Next] when the [Welcome] screen is displayed.
10.
Verify [Destination Folder] and [Spool Folder] and click [Next].
11.
Check [Register in Startup] if you want automatic startup as
Windows boots up. Check [Launch as Minimized] if you want to
startup in the Icon state and click [Next].
12.
Verify the program folder name and click [Next]. The installation
starts.
13.
When the installation ends, the [Setup complete] screen is
displayed. Check [Yes, I want to launch OKI LPR Utility now] and
click [Finish]. Check [Yes, I want to view the ReadMe File] if you
want to read the Readme file. The OKI LPR utility starts.
14.
Select [Add Printer] on the [Remote Print] menu.
15.
Select [Printer] to accept the printer that has been added in
Step 1.
B6500 Network User’s Guide
Printing from a Windows Computer - 21
16.
Enter an IP address at [IP Address] and click [Ok]. A printer is
added to the main window.
Refer to the On-Line Help for information on how to use the utility.
Uninstall
1.
Stop the OKI LPR Utility. Right-click the OKI LPR icon in the system
tray and click [Exit].
2.
Select Start → Program → Okidata
Utility → Uninstall OKI LPR Utility
3.
Click [Yes] when the [Confirm File Deletion] dialogue is displayed.
Removal of the OKI LPR utility starts.
4.
When the removal is complete, the [Uninstall Complete] screen is
displayed. Click [Ok].
→ OKI LPR
B6500 Network User’s Guide
Printing from a Windows Computer - 22
Printing from UNIX
For Printing from UNIX
This section explains the installation procedure for printing from a UNIX
computer.
System Configuration
The printer uses the Line Printer Daemon Protocol (LPD) that supports
TCP/IP as the transport protocol. With the LPD, the printer can be under a
UNIX network environment.
The printer LPD supports Spool Mode where print jobs from clients are
spooled once before output and Non-spool Mode where print jobs are
sequentially output without spooling.
B6500_NUG_4.jpg
NOTE
When the LPD port is used, the printer can limit print instructions by
IP addresses. For details, refer to the User's Guide.
Target Computers
The target computers are as follows:
>
Workstation or personal computer with RFC 1179 Line Printer
Daemon Protocol.
Interface
The printer LPD is available on the following interfaces:
>
Ethernet 100BaseTX
>
Ethernet 10Base-T
The applicable frame types conform to Ethernet II.
B6500 Network User’s Guide
Printing from UNIX - 23
Set Up Procedure
The setting procedure is as follows:
1.
Setting up the printer
Set the IP address on the printer control panel.
Use the printer control panel or printer web page to set the LPD port
to [Enable] (default: [Enable]).
NOTE
2.
>
Before activating the LPD port, set the IP address of the
printer. For details on how to set the IP address and the port,
refer Printer Configuration.
>
The printer web page allows more detailed settings.
Settings of the workstation
Set the printer in the workstation.
See “Setting up the Workstation” on page 25.
B6500 Network User’s Guide
Printing from UNIX - 24
Setting up the Workstation
This section explains the settings of Solaris 2.x workstation for printing.
Before Setup
Before setting up the workstation, check the following:
>
The setup procedures and commands may vary according to
different versions of OS. Refer to the manuals that came with
the workstation for details.
>
To setup the printer, the user must be a superuser. Contact
your network administrator to perform the setup if you do not
have the authority of a superuser.
>
Check the IP address set up for the printer in advance. Be
cautious as an incorrect IP address may cause severe errors.
>
Before performing any network setup (such as the IP address)
to a host running under NIS (Network Information Service),
consult the NIS administrator.
Examples of Settings for Solaris 2.x
The examples below show printer settings for Solaris 2.6 where the printer
host name is printer1.
1.
Registering a printer (printer name: P001) supporting the
PostScript language
#lpadmin -p P001 -s printer1\!PS
2.
Registering a printer (printer name: P002) supporting the
PostScript language that feeds paper from an A4-size paper tray
for duplex printing
#lpadmin -p P002 -s printer1\!PS A4_DUP
3.
Registering a logical PostScript printer PS01 set using the printer
web page.
#lpadmin -p P003 -s printer1\!PS01
NOTE
>
Enter the host name and printer name of the remote host after s by linking with !. The printer name corresponds to the print
language/mode.
>
The output style may be specified at the same time. The
parameters for specifying a style are the same as those available
B6500 Network User’s Guide
Printing from UNIX - 25
for the -C option. As the example of (2) shows, insert "_" between
the printer name and output parameters. You can enter up to 14
characters.
>
If PS%n or PLT%nH is specified for the printer name as in the
example of (3), however, the printer does not operate normally
with an output style different from the preset one.
>
Set a printer name corresponding to the print language/mode and
output style.
Refer to:
>
Manuals, such as online manuals, that came with various
workstations.
>
For details about the -C option: See “-C Option (LPR
Command)” on page 32.
B6500 Network User’s Guide
Printing from UNIX - 26
Printing (Solaris)
This section describes the procedure for printing from workstations
running or Solaris.
Refer to:
Manuals that came with the workstations.
Print (LP)
The "lp" command is used for printing.
Command Format
lp [-d Printer name] [-n No. of copies] File name
Command Options
The following command options are available:
-d Printer name
Specify the printer name registered by the "lpadmin" command
as the -d option. If this option is omitted, the default printer lp
will be specified.
-n No. of copies
This option specifies the number of copies. If one "lp" command
is issued to print multiple files, the number of copies specified
by this option will apply to all the files.
However, this option is effective when the printer is in the spool
mode. In the non-spool mode, the client must be a Windows
NT machine to use this option.
Precautions
>
Among options not listed above (e.g. -m option), those not
processed by the workstation which sends the print
instructions will not be effective.
In the spool mode, up to 32 files can be printed by one "lp"
command. Files that come after the 32nd files will be ignored.
Sample
To print a file named "file1" to a printer set up as "P001", enter the
following command:
%lp -d P001 file1
B6500 Network User’s Guide
Printing from UNIX - 27
To output three copies of "file1" and "file2" to "P001", enter the
following:
$lp -d P001 -n3 file1 file2
Delete (Cancel)
This cancel command is used to delete print data which has been sent to
print.
Command Format
cancel [Printer name] [Job Number]
Command Options
The following command options are available:
Printer name
This option specifies the printer name. The "cancel" command
can be effectively used with the combined use of -a, -e and -u
as shown below. This option is invalid in the non-spool mode.
-a
Deletes all the print data, sent by a user who issues this
command, from the data which has been received by a
specified printer.
-e
Deletes all the print data received by a specified printer.
-u user name
Deletes all the print data sent by a specified user and received
by a specified printer.
B6500 Network User’s Guide
Printing from UNIX - 28
Job Number
This option specifies the job number of the print data to be deleted.
These numbers can be checked by issuing a "lpstat" command.
This option is invalid in the non-spool mode.
Precautions
>
Print data that consists of multiple files sent in one print
instruction cannot be deleted file by file. All the files will be
deleted at one go.
>
This command will become invalid if it is executed without
options having been specified or if there is no print data which
matches the option.
>
A workstation can only delete print data it has sent. It cannot
delete print data sent by other workstations.
>
When a command to delete print data is received, the file
concerned will be deleted even if it is in the process of being
printed. Only the print data available prior to file deletion will
be printed.
Sample
To cancel the print data related to the files of printer "P001" (Job number:
P001-27), enter the following command:
%cancel P001-27
To cancel all the printer data of printer "P001", enter the following
command:
%cancel P001 -e
B6500 Network User’s Guide
Printing from UNIX - 29
Inquiry (LPSTAT)
The "lpstat" command is used to inquire about the status of the printer.
Important:
In the non-spool mode, this function is available to Windows NT
clients but not to Solaris clients.
Command Format
lpstat [Option]
Command Options
The following command options are available:
If no option is specified, all the print data-related information
will be displayed.
The sequence of the options does not affect the outcome.
To use more than one argument at the same time, separate
them by commas and enclose all the arguments with " ".
E.g. %lpstat -u "user1,user2,user3"
-o [Printer name]
This option displays the print data received. The printer name
is specified in the argument.
-t
This option displays all the information.
-u [User name]
This option displays received print data information on users of
specified user names.
-v [Printer name]
This option displays the printer name and the device path
name. The printer name is specified in the argument.
Precautions
>
Long file names will be truncated.
>
Up to 64 print instruction information can be displayed.
B6500 Network User’s Guide
Printing from UNIX - 30
>
If two or more types of print languages/modes are set up on a
single workstation, identical job numbers may be displayed
when an inquiry command (lpstat) is issued.
Sample
To inquire about the print data received by a printer set up as "P001",
enter the following command:
%lpstat -o P001
B6500 Network User’s Guide
Printing from UNIX - 31
-C Option (LPR Command)
This section explains the functions which can be specified and printing
operations which will be affected by the -C option.
The -C option is available only when the SunOS directs the printer to enter
the spool mode.
Important:
When the PostScript logical printer that was configured on the printer
web page and -C option of "lpr" command have been specified
simultaneously, some of the actions cannot be guaranteed to work.
Also, when specifying the PostScript logical printer as a default printer
on Unix, it is recommended not to user the -C option by "lpr"
command.
Function
The following items can be set up by using the -C option:
NOTE
Any parameter other than below becomes invalid if specified.
Selecting a Paper Tray
When selecting a paper tray, either the paper size or the tray itself is
specified. If the paper size is specified, the printer automatically searches
and selects the tray where the specified paper is loaded.
The following parameters can be specified:
Parameter
Description
INTRAY1/intray
Selects Tray 1.
INTRAY2/intray2
Selects Tray 2.
INTRAY3/intray3
Selects Tray 3 (option).
INTRAY4/intray4
Selects Tray 4 (option).
A4/a4
Selects the tray where A4 paper is
loaded.
B5/b5
Selects the tray where B5 paper is
loaded.
A5/a5
Selects the tray where A5 paper is
loaded.
LETTER letter
Selects the letter size.
LEGAL/legal
Selects the legal size (8.5 x 14).
NOTE
B6500 Network User’s Guide
Printing from UNIX - 32
>
If several parameters are specified in one "lpr" command, data
may not be printed correctly.
>
The system default is used if no tray number is specified, a
specified tray is not loaded, or paper of a specified size is not
loaded.
>
This option is for specifying a paper size only. Paper is selected
but the document size is not corrected according to the paper
size.
>
If the print data specifies a paper tray, the tray specification by
the data becomes valid and that by the -C option becomes invalid.
>
If an unacceptable combination is specified, the printer may not
operate correctly.
>
For some print language, the specification may be invalid.
Selecting a Paper Output Tray
The following parameters can be specified:
Parameter
Description
OUTUP/outup
Ejects prints to the rear tray (option).
OUTDOWN/outdown
Ejects prints to the center tray.
Selecting a Paper Type
The following parameters can be specified:
Parameter
Description
PTS/pts
PT1/pt1
PT2/pt2
POH/poh
PRC/prc
Selects
Selects
Selects
Selects
Selects
Plain paper.
Heavy weight paper 1.
Heavy weight paper 2.
Transparency.
Recycled paper.
B6500 Network User’s Guide
Printing from UNIX - 33
Specifying 2 sided Printing
The following parameters can be specified:
Parameter
Description
DUP/dup
2 sided printing as follows:
B6500_NUG_5.jpg
TUMBLE/tumble
2 sided printing as follows:
B6500_NUG_6.jpg
SIMP/simp
1 sided printing
NOTE
>
If several parameters are specified in one "lpr" command, data
may not be printed correctly.
>
The system default is used if no parameter is specified.
>
If the print data specifies 2 sided or 1 sided printing, the
specification by the data becomes valid and overrides that by -C
option.
B6500 Network User’s Guide
Printing from UNIX - 34
Specifying Paper Size and 2 sided Printing
Select a paper size and a binding type. The following parameters can be
specified:
Parameter
Description
A4D/a4d
2 sided printing on A4 paper and long-side binding
A4T/a4t
2 sided printing on A4 paper and short-side binding
A5D/a5d
2 sided printing on A5 paper and long-side binding
A5T/a5t
2 sided printing on A5 paper and short-side binding
B5D/b5d
2 sided printing on 85 paper and long-side binding
B5T/b5t
2 sided printing on B5 paper and short-side binding
Note
>
If several parameters are specified in one "lpr" command, data
may not be printed correctly.
>
The system default is used if no parameter is specified.
>
If the print data specifies 2 sided or 1 sided printing, the
specification by the data becomes valid and overrides that by C option.
Specifying Collation
The following parameter can be specified:
Parameter
Description
COLLATE/collate
Sorts prints electronically.
Note
>
For some print language, the specification may be invalid.
B6500 Network User’s Guide
Printing from UNIX - 35
Specifying Color and Print Modes
The following color and print mode parameters can be specified:
Parameter
Description
CC/cc
Selects color for color mode and quality priority
for print mode.
Selects color for color mode and speed priority
for print mode.
CB/cb
GC/gc
Selects monochrome for color mode and quality
priority for print mode.
GB/gb
Selects monochrome for color mode and speed
priority for print mode.
AC/ac
Selects auto (color/monochrome) for color
mode and quality priority for print mode.
Selects auto (color/monochrome) for color
mode and speed priority for print mode.
AB/ab
Note
>
If several parameters are specified in one "lpr" command, data
may not be printed.
>
For some print language, the specification may be invalid.
>
The system default is used if no parameter is specified.
>
The color setting is not available on this printer.
Printing
To specify the output format of printing, enter the following command:
-C, [Parameter], [Parameter]
Enter a "," (comma) after -C followed by the parameters which specify the
output format. To specify multiple parameters, separate them with ",".
For example, to output a file named "file1" 2-sided on A4 to printer "P001",
enter the following command:
%lpr -P P001 -C, DUP, A4 file1
Important:
>
If the command specified by the -C option exceeds 64
characters, the operation may not function correctly.
B6500 Network User’s Guide
Printing from UNIX - 36
Printing from a Macintosh Computer
This section explains the installation procedure for printing from a
Macintosh computer.
System Configuration
As the printer supports EtherTalk and LPD protocol, you can print from
Macintosh.
NOTE
>
Printing using the LPD protocol is available only with the Mac
OS X.
Target Computers
The printer supports a Macintosh or Power Macintosh with the following
OS:
>
Mac OS 9 and up
>
Mac OS X
Refer to:
>
User Guide (PostScript Driver)
Set Up Procedure
The setting procedure is as follows:
1.
Setting up the printer
Use the printer control panel or printer web page to set the following
port to [Enable].
>
Printing through LPD: LPD port (default: [Enable])
>
Printing through EtherTalk: EtherTalk port (default: [Disable])
>
For details on how to set the port, refer to the User Guide.
>
The printer web page allows more detailed settings.
NOTE
2.
Setting up the Macintosh
Install the printer driver (Adobe PS) for Macintosh. Install the screen
font if necessary.
Refer to:
>
User Guide (PostScript Driver)
B6500 Network User’s Guide
Printing from a Macintosh Computer
- 37
SNMP Support
The printer can be managed via a standard SNMP management station.
The printer supports SNMP-v1, SNMP-v2c, MIB-II, Host Resources MIB,
Printer MIB and OKI Data Private MIB.
The OKI Data Private MIB file can be found in the MIB folder on the CDROM included with the printer. Please refer to the readme file in the MIB
folder for further information.
B6500 Network User’s Guide
SNMP Support - 38
Network Utility Software
Status Monitor
The Status Monitor is a tool that enables users to monitor the network
printer status by an icon or a dialog box on the computer.
The Status Monitor can be installed from the CD-ROM that was bundled
with your printer.
Operating Requirements
The following is a list of computer operating systems that are supported
by the Status Monitor.
OS
Windows
Windows
Windows
Windows
Windows
Windows
95
98
Me
NT 4.0
2000
XP
PRINTER
Printer with drivers installed and
configured.
Using the Status Monitor
The procedure here explains with Windows XP as an example
1.
Start the Status Monitor.
B6500_NUG_7.jpg
2.
The Status Monitor dialog
will appear and will
automatically discover the
printer and display its status
3.
Minimize the dialog to use
the Status Monitor as an
icon.
The icon will be displayed at
the bottom right corner of
the task bar. The icon's color
will change according to the
printer's status.
B6500 Network User’s Guide
Network Utility Software - 39
4.
Place the mouse cursor over the icon and the status of the printer
will be displayed.
B6500_NUG_8.jpg
5.
Double click the icon to display
the Status Monitor dialog box.
Color of the Icon and Printer Status
The color icon indicates the printer's status.
Color
Blue
Yellow
Display
Printer Status
B6500_NUG_9.jpg
Ready, printer is ready to print
B6500_NUG_10.jpg Warming, printer requires user
intervention
Red
B6500_NUG_11.jpg Error, printer requires user
intervention
B6500 Network User’s Guide
Network Utility Software - 40
Precautions and Limitations
On Using TCP/IP
This section explains the precautions and limitations of using this
printer with TCP/IP.
Setting Up
Setting Up the Printer
>
Be very careful in setting up IP addresses which are controlled as an
entire system. Consult your network administrator before performing
any setup on IP addresses.
>
Depending on the network environments, some require subnet mask
and gateway to be set up. Consult your network administrator and
set up the necessary items.
Setting Up the Computer
>
Be very careful in setting up IP addresses which are controlled as an
entire system. Consult your network administrator before performing
any setup on IP addresses.
>
Before performing any network setup (such as the IP address) to a
host running under NIS (Network Information Service), consult the
NIS administrator.
When setting a UNIX workstation, note the following also:
>
The setup procedures and commands may vary according to
different versions of OS. Refer to the manuals that came with the
workstation for the details.
>
To setup the printer, the user must be a superuser. Contact your
network administrator to perform the setup if you do not have the
authority of a superuser.
>
The print language/mode is determined by the printer model and
configuration. Before setting a UNIX workstation, check the available
languages/modes.
>
To specify multiple entries for the logical printer, make sure each
printer entry is assigned its own unique spool directory. If a single
spool directory is used for multiple printer entries, the printer select
option may not function correctly.
B6500 Network User’s Guide
Precautions and Limitations - 41
Switching the Power On/OFF
Take note of the following when switching off the printer:
Printer Spooling Is Set to [On] Spool Mode
All the spooled print data, including print data which is being
printed, will be saved. When the power is switched on again, the
stored print data will be printed first even if new print data has been
instructed.
Printer Spooling Is Set to [Off] Nonspool Mode
All the print data spooled in the printer receive buffer, including
print data which is being output, will be deleted. When the printer is
switched on again, the print data will not be found.
However, if the power is switched off immediately after the print
data has been sent, the data may be stored on the computer. In this
case, when the power is switched on again, the stored print data will
be printed first even if new print data has been sent.
Printing from Windows
Take note of the following when printing from Windows:
>
In the spool mode, if the print data is bigger than the
remaining capacity of the hard disk or the memory at the
point of receiving, the data will not be received by the printer.
>
Some client computers may re-send immediately when the
print data has exceeded the receiving capacity. When this
occurs, the client appears as if it has crashed. To rectify this
situation, the client computer must be stopped from sending
print data.
>
In the non-spool mode, printing will commence once data
starts to be received by the printer. Therefore, if the printer
has accepted a print request from a computer, it will not
receive another print request from another computer.
>
For PCL and DUMP, the specification for the number of copies
is invalid.
NOTE
B6500 Network User’s Guide
Precautions and Limitations - 42
Printing from UNIX
Take note of the following when printing from UNIX:
Print
>
In the spool mode, up to 32 files can be printed by one
command. Files that come after the 32nd file will be ignored.
An instruction with more than 32 files will be treated by the
printer as a print request of up to 32 files.
>
In the spool mode, if the print data is bigger than the
remaining capacity of the hard disk or the memory at the
point of receiving, the data will not be received by the printer.
>
Some client workstations may re-send immediately when the
print data has exceeded the receiving capacity. When this
occurs, the client workstation appears as if it has crashed. To
rectify this situation, the client must be stopped from sending
print data.
>
In the non-spool mode, multiple files can be printed by issuing
one command. Furthermore, the number of files is not limited.
>
In the non-spool mode, printing will commence once the data
starts to be received by the printer. Therefore, if the printer
has accepted a print request from a client workstation, it will
not receive another print request from another client
workstation.
>
Options, such as -m option, not processed by the workstation
which sends the print instructions will not be valid.
>
For PCL and DUMP, the specification for the number of copies
is invalid.
NOTE
B6500 Network User’s Guide
Precautions and Limitations - 43
Delete
>
Print data which consists of multiple files sent in one print
instruction, cannot be deleted file by file. All the files will be deleted
at one go.
>
This command will become invalid if it is executed without options
having been specified or if there is no print data which matches the
option.
>
A workstation can only delete print data it has sent. It cannot delete
print data sent by other workstations.
>
Print data which is in the process of printing may not be deleted.
Inquiry
>
Long file names will be truncated.
>
Up to 64 print instructions can be displayed.
>
If two or more types of print languages/modes are set up on a single
workstation, identical job numbers may be displayed when an inquiry
command is issued.
>
o In the non-spool mode, the client must be a Windows NT machine
to use this option.
Others
>
When the IP address or the computer name of a workstation is
changed, the printer may not process inquiries or deletions correctly.
Make sure the printer is free of all spooled data and switch off/on the
printer.
NOTE
The function to stop/eject print data spooled to the printer spool can
be operated from the printer control panel. Refer to the Setup Guide
for information on this operation.
B6500 Network User’s Guide
Precautions and Limitations - 44
Troubleshooting
Using TCP/IP
This section provides information on the possible causes, verifying
methods and recommended actions pertaining to errors which may occur
when the printer is used with TCP/IP.
When Using Windows 95/98/Me
Cause
Treatment
The printer and the
computer are
connected to different
networks.
Status
Display
Unable to print (Network Error)
Verification Check with the system
administrator of the network
verify that the network
connecting the computer and
that connecting the printer are
linked by a router or a gateway.
Connect the printer directly to the
Action
network connecting the computer..
An error has occurred Status
Unable to print (Network Error)
on the network
Display
between the computer
and the printer.
Connection cannot be
established.
Verification Action
Ask the system administrator of
the network to check the
network for errors.
The printer is switched Status
Unable to print (Network Error)
off after the print
Display
instruction has been
sent from the
computer. Or the print
instruction is sent to
the printer which is
switched off
Verification Check whether or not the printer
is switched on.
Action
Switch on the printer.
B6500 Network User’s Guide
Troubleshooting - 45
Print instructions from Status
Unable to print (Network Error)
multiple computers are Display
sent to the printer at
the same time.
Verification Action
Print will be reprocessed
automatically.
Printing cannot be
Status
Double click [My Computer] and
spooled due to
Display
right click the disk installed with
insufficient disk
Windows 95/98/Me (e.g. Ccapacity of the
drive)
computer.
Verification Select [Properties] from the
menu displayed and check the
free space available.
After erasing unnecessary files to
Action
increase the free space available,
select [Pause Printing] from the
[Document] menu of the printer
window to enable printing to restart
B6500 Network User’s Guide
Troubleshooting - 46
Using Windows NT 4.0/2000/XP/SERVER 2003
The Printer Is Not Printing
Cause
Incorrect IP address.
Verification
Ask the network
administrator to check
that the IP address is
correct.
If LPD spool is set to
Check the remaining
[On], the print data sent storage capacity of the
by the user in a single
destination device.
print instruction has
exceeded the remaining
storage capacity of the
destination device.
An irrecoverable error
has occurred during
printing.
The data format of the
print data to be
processed by the printer
and that sent by the
computer are different.
Action
Set up the correct IP
address for the printer.
1. If single print data
has exceeded the
storage capacity of
the destination
device, free space
on the device, or
split the file into
smaller ones to
keep them below
the remaining
storage space.
2. If multiple files
have exceeded the
storage of the
destination device,
reduce the number
of files which can be
sent at a time.
Check the error
Switch off the printer,
message on the printer then switch it on again.
control panel.
Disable the output
function of Ctrl-D.
B6500 Network User’s Guide
Troubleshooting - 47
Unable to obtain the desired print results.
Cause
Verification
Action
The specified print
language and that of
the print data are
different.
The printer driver for
this printer is not
used. The printer
driver of another
company is used.
Check the specified
print language and
that of the print
data.
Check that the
printer driver which
came with this
printer has been
selected.
Specify the print
language consistent
with that used in the
print data.
Select the printer
driver which came with
this printer. If it does
not appear on the
selection list, install
and select the printer
driver. If a printer
driver from another
maker is used, the
printer may not print
properly.
B6500 Network User’s Guide
Troubleshooting - 48
When Using UNIX
The printer is not printing
Cause
Verification
Action
Incorrect IP address.
Ask the network
administrator to check
if the IP address is
correct.
Activate the network
test mode (ping) on
the workstation to
check the
communication status.
Check and correct the
printer entry settings
on the workstation.
Check the/etc/printcap
file on the workstation
or use the "lpstat"
command to
troubleshoot.
Check whether "Offline" is displayed on
the printer control
panel.
Check the remaining
storage capacity of the
destination device.
Set up the correct IP
address for the printer.
Error occurs on the
network connecting the
workstation and the
printer.
Unable to set the
correct printer entry
on the workstation.
The printer is in the
offline status.
If LPD spool is set to
[On], the print data
sent by the user in a
single print instruction
has exceeded the
remaining storage
capacity of the
destination device.
Ask the network
administrator to look into
the network failure.
Re-enter the correct
printer entry.
Press the <ON LINE>
button.
1. If single print data
has exceeded the
storage capacity of
the destination
device, free space on
the device, or split
the file into smaller
ones to keep them
below the remaining
storage space.
2. If multiple files have
exceeded the storage
of the destination
device, reduce the
number of files which
can be sent at a time.
B6500 Network User’s Guide
Troubleshooting - 49
An irrecoverable error
has occurred during
print.
The data format of the
print job does not
conform to the
printing environment
of the workstation.
Print data from the
client contains TBCP.
The data format of the
print job does not
conform to the
printing environment
of the workstation.
Print data from the
client is of a binary
format.
The printer has run
out of paper.
Check the error
Switch off the printer,
message on the printer then switch it on again.
control panel.
Specify PSASC on the
client side to print data
containing TBCP by the
PostScript language.
-
Specify PSBIN on the
client side for the printer
name on the remote host
to print a binary file in
the PostScript language.
Check the message on Load paper into the
the printer control
paper tray.
panel.
Unable to Obtain the Desired Print Results
Cause
Verification
Action
The indicated print
language and the
print language used
in the print data are
different.
Check that the
print language
specified is the
print language
used in the print
data.
Specify the print
language consistent
with that used in the
print data.
B6500 Network User’s Guide
Troubleshooting - 50
Using EtherTalk
This section provides information on the possible causes, verifying
methods and recommended actions pertaining to errors which may occur
when the printer is used with EtherTalk.
The name (or the default name) of the printer has been
changed.
Treatment
Cause
Verification
Action
The Apple Talk function of the printer name if
it detects that a printer of the same name
exists on the network.
Check Chooser to confirm that the printer
name has been changed.
Change the name of the printer or change the
name of the other printer to avoid duplicate
printer names on the network.
B6500 Network User’s Guide
Troubleshooting - 51
Using EtherTalk
The printer does not appear in Chooser.
Treatment
Cause 1
Verification 1
Action 1
Cause 2
In Chooser, only the NBP entity name of which entity
type is Laser/Writer is displayed.
The printer is set up as a slave of the Apple Share Print
Server or the Windows NT Server and the NBP entity
name of the printer has been changed from LaserWriter.
Use of a network management application software, such
as Apple Inter- Pole, and check that the type of the NBP
entity name of the printer has been changed from
LaserWriter.
If the type of NBP entity name of the printer has been
changed from Laser/Writer, the printer cannot be
selected in the Chooser. If the printer must be selected,
open the printer using the Apple Share Print Server or
the Windows NT Server.
The Macintosh printer driver searches for a printer with the
printer name specified in the Chooser and the zone name of
Apple Talk.
If the network is not connected correctly, the printer cannot be
found.
Verification 2
Use of a network management application software, such
as Apple Inter-Pole, and check that the printer exists on
the network.
Check that the network is connected correctly.
Action 2
If the printer cannot be found on the network, the printer may
be off or the network cable maybe faulty.
If the printer is on and the network cable normal, contact our
Printer Support Desk.
B6500 Network User’s Guide
Troubleshooting - 52
Using EtherTalk
Unable to obtain desired print results.
Treatment
Cause 1
The print language of the printer and that of the print
drawer are different.
Verification 1
Check the print language set up for the printer and
that for the printer driver for Macintosh.
Ensure that PostScript and Adobe PS are set up as
the print language for the printer and printer driver
respectively.
Action 1
Cause 2
Verification 2
If the print language of the printer is the dump
mode, the print data sent from Macintosh will be
output in hexadecimal notations.
The printer driver which came with the printer is
not set up on the Macinotosh. A printer driver of
another maker has been used instead.
Check the installation procedure for the printer
driver which came with the printer again and
confirm that the printer driver is installed on the
Macintosh.
Check that the printer driver which came with the
printer appears in the Chooser.
Action 2
If garbled characters are still printed after the printer
driver for the printer has been selected, contact service.
If a printer driver of another maker is used, the printer
may not print properly.
B6500 Network User’s Guide
Troubleshooting - 53
Using EtherTalk
The printer is not connected.
Treatment
Cause 1
Verification 1
Action 1
Cause 2
Verification 2
Action 2
On the Macintosh, the printer is not selected
correctly in the Chooser. Or, the printer is
processing another job.
Check that the printer is selected correctly on the
Macintosh. If the printer is processing another job,
the job must be completed before the printer can
be connected.
If the printer is still not connected though it is
selected correctly and is not processing another
job, check the following causes.
The EtherTalk port of the printer is set to [Disable].
Or, the Start/Stop setting for EtherTalk has been
set to Off by the PostScript command. Or, the
printer is in the offline status.
Check that the port used is set to [Enable] and that
the Start/ Stop setting is set to [Start]. Check
whether "Off-line" is displayed on the printer
control panel.
If the printer still cannot be connected although all
the above conditions are normal, contact service.
B6500 Network User’s Guide
Troubleshooting - 54
Using EtherTalk
Although it is connected, the printer does not print.
Treatment
Cause 1
Verification 1
Verification 3
The printer is in the offline status.
Check whether "Off-line" is displayed on the
printer control panel.
Press the <ON LINE> button.
The print language of the printer and that of the
printer driver are different.
Check the print language set up for the printer
and that for the printer driver for Macintosh.
If the print language of the printer and that of
the printer driver are different, set the same
language for them. If the problem remains,
check the following causes.
After the Macintosh was connected to the
printer, the power to the printer was shut off.
Or, paper jam has occurred in the printer. Or,
the network is faulty.
Check that the printer is switched on.
Action 3
Select the printer again from Macintosh and
reprint.
If the problem remains, contact service.
Action 1
Cause 2
Verification 2
Action 2
Cause 3
B6500 Network User’s Guide
Troubleshooting - 55
Using EtherTalk
"Please reboot printer" is displayed on the printer
control panel.
Treatment
Cause
Verification
Action
The AppleTalk function of the printer has
failed.
Switch off the printer, then switch it on again.
If "Please reboot printer" still appears on the
printer control panel, contact service.
B6500 Network User’s Guide
Troubleshooting - 56
Setting IP Address
When the printer is connected to the network, it retrieves the IP address
automatically from the DHCP server once it is switched on.
If the DHCP server is not available or not in use, use one of the following
methods to retrieve and set the IP address.
>
Set the IP address from the control panel
>
Use the IP address Setup Tool in the CD-ROM bundled with this
printer.
Important:
>
When using the DHCP server, use WINS (Windows Internet
Name Service) server at the same time.
>
The address information can also be retrieved automatically
via the BOOTP or RARP servers. For such cases, change the
[Get IP Address] selection on the control panel to [BOOTP] or
[RARP].
>
Depending on the network environment, you may need to set
the subnet mask and gateway address.
>
Please check with your network administrator if you have any
questions concerning your network environment.
Refer to:
>
Details on retrieving IP address: Reference Guide
>
IP Address Setup Tool: Network Print Environment User Guide
>
Web browser: Reference Guide
NOTE
>
You can change the IP address using a web browser.
>
You can check the current IP address, subnet mask and gateway
address settings from the [System Settings List].
>
This section explains how to set IP address from the control panel.
NOTE
>
If you have made a mistake when operating the control panel,
press the <MENU> button to restart.
B6500 Network User’s Guide
Troubleshooting - 57
Appendix A: Setting IP Address
1.
Press the <MENU> button to display the Menu screen.
2.
Press the < ▲ > or < ▼ > button until [Network Menu] is
displayed, then press the < 䊳 > button.
3.
Check that [TCP/IP] is displayed, then press the <??> button.
4.
Press the < ▲ > or < ▼ > button until TCP/IP is set for [Enable],
then press the <SELECT> button.
5.
Press the < ▲ > or < ▼ > button until [IP Address Set] is
displayed, then press the < 䊳 > button.
6.
Press the < ▲ > or < ▼ > button until [Manual] is displayed, then
press the <SELECT> button.
7.
Press the < ▲ > or < ▼ > button until [IP Address] is displayed,
then press the < 䊳 > button.
8.
The first set of numbers of the IP address will blink. Press the < ▲
> or < ▼ > button to scroll to the desired number.
9.
Press the < 䊳 > button to save the current set of numbers and
move to the next set.
10.
Repeat steps 8 and 9 until all numbers have been set, then press
the <SELECT> button.
11.
Press the < ▲ > or < ▼ > button until [Subnet Mask] is displayed,
then press the < 䊳 > button.
12.
The first set of numbers of the Subnet Mask will blink. Press the <
▲ > or < ▼ > button to scroll to the desired number.
13.
Press the < 䊳 > button to save the current set of numbers and
move to the next set.
14.
Repeat steps 12 and 13 until all numbers have been set, then press
the <SELECT> button.
15.
Repeat steps 11, 12, 13, & 14 to set the Gateway Address as
necessary.
16.
Press the <CANCEL> button. To exit the menus.
17.
Reboot the printer.
B6500 Network User’s Guide
Appendix A: Setting IP Address - 58
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