SmartOnline 20kVA On-Line Double
SmartOnline 20kVA On-Line Double-Conversion
UPS, N+1, 12U Rack/Tower, 200-240V Hardwire
output
Highlights
20kVA / 20,000VA / 18,000W
on-line double-conversion UPS;
0.9 power factor
200/208/220/230/240V 50/60Hz
MODEL NUMBER: SU20KRTHW
output; Economy mode option
Hot-swap power and battery
modules, N+1 fault tolerance at
loads up to 10kVA
USB, RS232 & EPO ports;
support for SNMP/WEB and
contact-closure card options
Front panel LEDs with detailed
LCD monitoring and control
screen
Expandable runtime with optional
external battery packs
Hardwire input (3 wire); Hardwire
output (3 wire)
Description
Package Includes
Tripp Lite SU20KRTHW 20,000VA / 20kVA / 18,000 watt online, double-conversion UPS system offers complete
Two SU10000RT3UPM UPS
power protection for critical server, network and telecommunications equipment in a 12U rack/tower
power modules
configuration. This system delivers complete N+1 redundancy when used at loads up to 10kVA, and
Two BP240V10RT3U battery
non-redundant operation at loads between 10 and 20kVA. Fault-tolerant auto-bypass prevents unexpected
packs
service interruptions during UPS overload or internal fault conditions. Included parallel PDU with manual bypass
SUPDMB20KHW PDU with
switching enables hot-swappable replacement of all major UPS system components in both N+1 and combined
Bypass switch
operating modes. Enhanced availability, fault tolerance and simple hot-swap replacement options make this UPS
4-post rackmount installation rails
ideal for advanced networking applications in data centers, computer rooms, network closets and rugged
PowerAlert software and cabling
industrial locations.
Features
Tripp Lite SU20KRTHW 20kVA, 20,000VA / 18,000 watt on-line, double-conversion UPS system in 12U total rack/tower configuration
Unique configuration offers 20kVA non-redundant operation and automatic N+1 redundancy at load levels of 10kVA and under
Included Parallel PDU with manual bypass switch enables hot-swap replacement power modules at any supported load level
Hardwire input (3 wire) and hardwire output (3 wire) connections
Supports North American (L1,L2,G) 208/240v hardwire input / output, plus International 230/220/240v (L,N,PE) hardwire input / output
Optional SU6000XFMR2U transformer offers 120v output in North American 208/240V (L1,L2,G) input configurations
Maintains full-time sine wave output within 2% of selectable 200/208/220/230/240V nominal
Supports 50/60Hz operation for worldwide frequency compatibility
Expandable runtime with optional external battery packs
Some external battery configurations require the use of Tripp Lite's External Battery Configuration Software (see manual)
Battery independent restart
Highly efficient economy mode option
Optional SNMPWEBCARD, RELAYIOCARD and RELAYIOMINI interface modules available (RELAYIOMINI requires removal of USB interface module)
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Applications utilizing the optional network communications card require two SNMPWEBCARD accessories (install one per included power module)
HID-compliant USB interface
Includes Free PowerAlert monitoring software; PowerAlert LOCAL, PowerAlert NSA and PowerAlert NMS for monitoring up to 250 SNMP-enabled UPS,
PDU and other networking devices
Optional 2POSTRMKITHD supports installation in 2 post 19 inch racks (4 required)
Optional 2-9USTAND supports upright tower placement (2 required)
Supports Emergency Power Off (EPO) via built-in interface
Front panel LEDs and LCD readout with scroll controls
LED / LCD display panel rotates for viewing in rackmount or tower configurations
External battery packs are field replaceable and hot swappable
Frequency conversion mode enables conversion of 60Hz to 50Hz or 50Hz to 60Hz (no de-rating)
Specifications
SELECTOR
Selector Type
UPS SYSTEMS
General Info
Product Group
UPS SYSTEMS
TAA Compliant
No
OVERVIEW
UPS Family
SmartOnline
UPS Type
On-Line
OUTPUT
Output Capacity Details
Supports up to 105% load continuously in double conversion mode, 106 to 125% for 1 minute, 126% to 150% for 30
seconds; Loads over 150% trigger immediate bypass mode operation to support loads directly from mains power;
Double conversion mode is automatically restored as load levels are reduced to 95% or less
Output Volt Amp Capacity (VA)
20000
Output kVA Capacity (kVA)
20
Output Watt Capacity (Watts)
18000
Output kW Capacity (kW)
18
Power Factor
0.9
Nominal Output Voltage(s)
Supported
200V; 208V; 220V; 230V; 240V
Nominal Voltage Details
Voltage selection via front panel LCD interface
Frequency Compatibility
50 / 60 Hz; Supports 50 to 60 Hz and 60 to 50 Hz conversion
Frequency Compatibility Details
Output frequency matches input nominal on startup; Frequency conversion mode enables conversion of 60Hz to
50Hz or 50Hz to 60Hz (no de-rating)
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Output Voltage Regulation (Line
Mode)
+/- 2%
Output Voltage Regulation
(Economy Line Mode)
+/- 10%
Output Voltage Regulation (Battery
Mode)
+/- 2%
Output Receptacles
Hardwire
Output Receptacle Details
Supports North American 208/240V* output (L1,L2,G) and International 230/220/240V (L,N,PE) hardwire output;
*For 120V output with 208/240V (L1,L2,G) input wiring, use optional SU6000XFMR2U transformer
Output AC Waveform (AC Mode)
Sine wave
Output AC Waveform (Battery Mode)
Pure Sine wave
INPUT
Rated input current (Maximum Load)
112.2A (200V), 108A (208V), 102A (220V), 97.6A (230V), 93.6A (240V)
Nominal Input Voltage(s) Supported
200V AC; 208V AC; 220V AC; 230V AC; 240V AC
UPS Input Connection Type
Hardwire
UPS Input Connection Description
Supports North American 208/240V input (L1,L2,G) and International 230/220/240V (L,N,PE) input wiring
Recommended Electrical Service
120A @ 200V-240V (L, N, PE), or 125A @ 200V, 208V, or 240V (L1, L2, G)
Input Phase
Single-Phase
BATTERY
Full Load Runtime (min.)
4.3 minutes (18,000 watts)
Half Load Runtime (min.)
12.5 minutes (9000 watts)
Expandable Battery Runtime
Runtime is expandable with external battery packs
External Battery Pack Compatibility
BP240V10RT3U ; BP240V557C-1PH ; BP240V787C-1PH ; BP240V1037C-1PH ; BP240V1407C-1PH
Expandable Runtime Description
For best results, add external batteries in multiples of two so that both included 10kVA power modules have an
equal number and type of connected battery packs
DC System Voltage (VDC)
240
Battery Recharge Rate (Included
Batteries)
Less than 6 hours from 10% to 90% (typical, full load discharge)
Battery Replacement Description
Hot-swappable, user replaceable external battery packs
VOLTAGE REGULATION
Voltage Regulation Description
2% output voltage regulation in standard online, double-conversion mode
Overvoltage Correction
Corrects overvoltages up to 300V
Undervoltage Correction
Corrects undervoltages as low as 100V
LEDS ALARMS & SWITCHES
LED Indicators
6 LEDs indicate line power, online mode, economy/bypass mode, on-battery, charger and AC output status; LCD
screen offers additional information and control options
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Front Panel LCD Display
Selectable LCD display with scroll and selection buttons enables UPS control and detailed monitoring options;
LED/LCD panel rotates for viewing in rack/tower formats; LCD Display supports ENGLISH, FRENCH, GERMAN,
ITALIAN, SPANISH and PORTUGUESE (see manual)
Audible Alarm
Unique audible alarms for all major UPS, environmental and power conditions (see manual)
Alarm Cancel Operation
Alarm cancel switch
Switches
2 Switches control off/on power status and alarm-cancel/self-test operation; 2 additional switches support set and
execute scrolling LCD functions; bundled PDU includes bypass switch to enable hot-swap UPS power module
replacement
SURGE / NOISE SUPPRESSION
UPS AC Suppression Response
Time
Instantaneous
EMI / RFI AC Noise Suppression
Yes
PHYSICAL
Included Mounting Accessory
Description
4 sets of adjustable 4 post rack rails included (one for each included 3U module)
Installation Form Factors Supported
with Optional Accessories
2 post rackmount (2POSTRMKITHD); Tower (2-9USTAND)
Optional Mounting Accessory Notes
Qty 4 2POSTRMKITHD required; Qty 2 2-9USTAND required
Primary Form Factor
Rackmount
UPS Power Module Dimensions
(hwd, in.)
5.14 x 17.5 x 25.82
UPS Power Module Dimensions
(hwd, cm)
13.1 x 44.5 x 65.6
Installed Whole System Maximum
Rack Depth (in.)
32.5
Installed Whole System Maximum
Rack Depth (cm)
82.6
Rack Height (U Spaces)
12U
UPS Power Module Weight (lbs.)
44.1
UPS Power Module Weight (kg)
20
UPS Dimensions Details
Includes 2 SU1000RT3UPM UPS/Power modules and 2 BP240V10RT3U Battery packs; Listed weights and
dimensions for UPS/Power module and Included battery pack each refer to a single unit
Included Battery Pack Dimensions
(hwd / in.)
5.25 x 17.5 x 25
Included Battery Pack Dimensions
(hwd / cm)
13.3 x 44.5 x 63.5
Included Battery Pack Weight (lbs.)
158.7
Included Battery Pack Weight (kg)
72
UPS Shipping Dimensions (hwd / in.)
36 x 40.25 x 51
UPS Shipping Dimensions (hwd /
cm)
91.4 x 102.2 x 129.5
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Shipping Weight (lbs.)
600
Shipping Weight (kg)
272.4
Cooling Method
Fans
UPS Housing Material
Steel
ENVIRONMENTAL
Operating Temperature Range
+32 to +104 degrees Fahrenheit / 0 to +40 degrees Celsius
Storage Temperature Range
+5 to +122 degrees Fahrenheit / -15 to +50 degrees Celsius
Relative Humidity
0 to 95%, non-condensing
AC Mode BTU / Hr. (Full Load)
6830
AC Economy Mode BTU / Hr. (Full
Load)
2550
AC Mode Efficiency Rating (100%
Load)
87%
AC Economy Mode Efficiency Rating
(100% Load)
96%
Operating Elevation (ft.)
0-3000m (0 to 10,000 ft.)
Audible Noise
60 dBA at front side 1 meter
Operating Elevation (m)
0-3000 m
COMMUNICATIONS
Communications Interface
USB (HID enabled); DB9 Serial; EPO (emergency power off); Slot for SNMP/Web interface
Network Monitoring Port Description
Applications utilizing the optional network communications card require two SNMPWEBCARD accessories (install
one per included power module);Additional contact closure support with optional RELAYIOCARD and
RELAYIOMINI interface cards; RELAYIOMINI installation requires removal of panel containing USB ports
PowerAlert Software
Included
Communications Cable
USB, DB9 serial and EPO cables included
WatchDog Compatibility
Supports Watchdog application, OS and hard-reboot restart options for remote applications
LINE / BATTERY TRANSFER
Transfer Time
No transfer time (0 ms.) in online, double-conversion mode
Transfer Time (Economy Mode)
8 milliseconds typical power failure response in optional economy mode
Low Voltage Transfer to Battery
Power (Setpoint)
100V
High Voltage Transfer to Battery
Power (Setpoint)
300V
SPECIAL FEATURES
Cold Start (Startup in Battery Mode
During a Power Failure)
Cold-start operation supported
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Economy Mode Operation
Optional economy mode enables high efficiency bypass operation with a maximum output voltage variation of
+/-10%. Double conversion mode is automatically restored as mains voltage varies beyond +/-10% with less than 1
millisecond transfer time between modes
High Availability UPS Features
Automatic inverter bypass; Manual bypass switch; Detachable hot-swap PDU; Hot swappable UPS power module;
Hot swappable batteries
Green Energy-Saving Features
High efficiency economy mode operation; Support for daily startup and shutoff; Schedulable daily hours of economy
mode operation
CERTIFICATIONS
UPS Certifications
Tested to UL1778 (USA); Tested to CSA (Canada); CE; Meets FCC Part 15 Category A (EMI); ROHS (Restriction
of Hazardous Substances)
UPS Certification Details
IEC 61000-4-5 1995 B Surge Immunity
WARRANTY
Product Warranty Period (Worldwide)
2-year limited warranty
APPLICATIONS
UPS Applications
Network/Server; Hot-Swap; Eco Energy-Saving
© 2015 Tripp Lite. All rights reserved. All trademarks are the sole property of their respective owners. Tripp Lite has a policy of continuous improvement.
Specifications are subject to change without notice. Photos may differ slightly from final products.
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