SwannView
SwannView
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Setup Guide for iPhone
SwannView iPhone v1.5
Table of Contents
SwannView for iPhone
Installation.............................................................................. 3
SwannView Application Screen Layout........................................ 4
Linking a DVR to SwannView..................................................... 6
Removing a DVR from SwannView.............................................. 9
Adding Cameras to the Viewing screen..................................... 10
Working with camera views..................................................... 12
Swapping camera views.......................................................... 14
Controlling your cameras........................................................ 16
Toolbar Buttons.. .................................................................... 18
Troubleshooting..................................................................... 19
Not seeing any controls, buttons or menus?
SwannView requires your iPhone/iPad to be oriented in portrait mode (where
the screen is taller than it is wide) to operate correctly. If the device is oriented
in landscape mode (where the screen is wider than it is tall) the images from
your cameras will be expanded to fill the entire screen.
To get the controls to appear, simply rotate your device to portrait mode.
Note: If the screen doesn’t orient itself automatically, you may have the
landscape mode lock enabled. You’ll need to disable this function before
SwannView will operate correctly.
Portrait Mode
2
Landscape Mode
Installation
SwannView and your Swann DVR - a great team!
Here is a quick guide to getting SwannView up and running on your iPhone.
SwannView and your Swann DVR make a great team. Now, you can see what your Swann DVR is
seeing any time of the day or night, as long as you have access to 3G mobile internet/cellular data or a
broadband wireless internet connection.
Some features of SwannView
• It’s free! SwannView is available from the iPhone AppStore as a free app. Just download it, and set
it up and away you go.
• View four cameras at once and access many more with SwannView’s flexible Camera Cycling
feature.
• View live feeds from a combination of cameras from several DVRs.
• Take snapshots of any interesting events and email or MMS them immediately from your iPhone,
or save them for later to your computer.
Downloading SwannView
1.
2.
3.
4.
5.
6.
Tap on the “App Store” icon on your iPhone. This will open the “iTunes App Store.”
Tap on ‘Search’ and search for “SwannView”.
Tap on SwannView and it will open the SwannView application page. SwannView is free but
you will still need an iTunes account. If you do not have one, visit the iTunes website in your
country to get an account.
Tap on the
icon and then on the INSTALL icon to begin downloading the App.
Once it is installed, you will find an icon like the one shown above on your iPhone.
Tap it to begin.
You can also download the SwannView application by visiting www.swann.com/swannview. This will
direct you to the iTunes App Store so you will still need an iTunes account.
Note: This app uses a data stream that will connect to your DVR via 3G
or WiFi. When using 3G, the video from your DVR will likely be considered
“downloads” by your phone service provider and will contribute to any
download limit your phone data plan may have. If you exceed any plan limits
you may incur additional usage charges. Consult with your mobile service
provider regarding the use of a video streaming app and how it may affect
your plan.
3
SwannView Application Screen Layout
Screen Layout
When you first start the application, you will see a screen like that shown.
There are three main sections to this screen.
•
the Viewing Windows,
•
the Camera Control buttons; and
•
the Toolbar buttons.
Let’s have a quick look at what each section is about before we set up your SwannView application
to access your DVR.
Viewing Windows
Camera Control buttons
Toolbar buttons
4
Main Viewing Window
SwannView Application Screen Layout
Viewing windows
This section is divided into four windows. This is where
you control which cameras you are viewing. You can
view four cameras at once.
You can also expand the image from a camera to view
it full screen - but more on that later.
Camera Control area
The Camera Control section is where you control
which cameras you are viewing, as well as having
control over certain functions of the cameras such as
pan, tilt, zoom, focus and iris control. Note that not all
cameras or DVR’s support all functions.
1
2
3
4
5
6
1.
2.
3.
4.
5.
6.
Camera Channel Select buttons
Camera tilt buttons*
Camera pan buttons*
Zoom buttons*
Focus buttons*
Iris control buttons*
Toolbar buttons
The Toolbar is where you can configure settings for
the application and the DVR systems you want to view.
1
2
3
4
5
1.
2.
3.
4.
5.
STOP camera button
SNAPSHOT button
SETTINGS button
CAMERA CYCLE button
INFORMATION/ABOUT button
* This feature requires a compatible PTZ device which supports this feature connected to your DVR
and correctly configured for use with the DVR. These controls will have no effect on a standard, fixed
camera. See pages 16 - 18 for more information.
Main Viewing Window
5
Linking a DVR to SwannView
Before you can view any cameras from a DVR on your smartphone, you have to tell your smartphone
some information about the DVR that you are trying to access. This information is entered in the
Device Manage screen. Here’s what to do.
Main screen
Step 1 - Selecting Settings button
•
From the Main screen. tap on the Settings
button. It looks like a ‘cog’ icon in the middle of
the Toolbar area. This will bring up the ‘Device
Manage’ screen on your iPhone.
Device Manage screen
Step 2 - Adding a DVR profile
You are now on the DEVICE MANAGE screen.
This screen is where you can add DVRs you want to link to the SwannView application.
As you can see, you can add several DVRs to access at a later time.
•
To add a DVR, tap on the ADD button to add your DVR.
This will open the DEVICE CONFIGURATION screen.
IMPORTANT NOTE: Access via Local Networks
If you are uncertain about the ‘public’ IP address or Dynamic DNS name of your DVR, there is a
quick way to get up and running with SwannView for testing. This will only work if your iPhone is
connected wirelessly to the same network router as the DVR.
Go to Main Menu->Networking on your DVR and copy the IP address from this page to the
Device Configuration screen in SwannView.
This will only work while you are on the same network and while your DVR has the same
IP address. The DVR IP address may change, especially if you are using DHCP. To test again
at a later time, you will need to update SwannView with the DVR’s current IP address.
This method WILL NOT WORK for REMOTE access.
6
Main Viewing Window
Linking a DVR to SwannView
The method for setting up your DVR (and locating the relevant information in your DVR’s menus to
configure SwannView) depends on which version of the DVR software you’re running. We’re constantly
updating and refining the operating system software on our DVRs.
The easiest way to tell which version of the software you’re running is to open the Main Menu ->
Devices menu. If you see an icon in the Devices menu called Mobile, then use the instructions on this
page. If there is no Mobile icon here, then see the instructions on the next page.
Want to get technical about it?
If the answer is a resounding “yes”, then open the Main Menu -> System -> System screen and check
the Firmware Version number. If this number is v2.2-20110916 or higher, then use the instructions
on the next page. For previous firmware versions, refer to the instructions below.
Device Configuration screen (for DVR with Mobile Menu).
Main Menu->Devices->Mobile on your DVR
Device CONFIGURATION
screen on iPhone
Step 3 - Configuring a DVR
On the DEVICE CONFIGURATION screen on your iPhone, enter the following details.
DEVICE NAME: Enter a name for the DVR you want to access. This can be something familiar to you
to make it easy to identify (e.g. My DVR, Office DVR).
ADDRESS: This is the IP address or Dynamic DNS name used to identify your DVR on the internet. Refer
to the Network section of your DVR manual for details on setting this up.
PORT: Enter the same port number entered in the MOBILE screen on your DVR (as shown above).
USER ID: Enter the same username entered in the MOBILE screen on your DVR (as shown above).
Password: Enter the same password entered in the MOBILE screen on your DVR (as shown above).
Max Channel: Enter the maximum number of channels your DVR supports. For a four channel DVR
you would enter “4”. If you only have two cameras attached for example, you might want to enter “2”
to limit the list of available cameras to those actually in use.
Main Viewing Window
7
Linking a DVR to SwannView
Device Configuration screen (for DVR without Mobile Menu)
Main Menu -> Network on your DVR
Device CONFIGURATION
screen on iPhone
Main Menu -> System -> User -> Edit on your DVR
Step 3 - Configuring a DVR
On the DEVICE CONFIGURATION screen on your iPhone, enter the following details.
DEVICE NAME: Enter a name for the DVR you want to access. This can be something familiar to you
to make it easy to identify (e.g. My DVR, Office DVR).
ADDRESS: This is the IP address or Dynamic DNS name used to identify your DVR on the internet. Refer
to the Network section of your DVR manual for details on setting this up.
PORT: Enter the same port number entered in the NETWORK screen on your DVR (as shown above).
USER ID: Enter the admin username entered in the USER screen on your DVR (as shown above).
Password: Enter the admin’s password entered in the USER screen on your DVR (as shown above).
Max Channel: Enter the maximum number of channels your DVR supports. For a four channel DVR
you would enter “4”. If you only have two cameras attached for example, you might want to enter “2”
to limit the list of available cameras to those actually in use.
8
Main Viewing Window
Linking a DVR to SwannView
Step 4 - Saving your DVR profile
When you are done, tap the
bottom left of the screen.
button at the
Step 5 - Returning to the Main Screen
Tap the
button to return to the Main Screen.
Deleting a DVR from the Device Manage list
Deleting a DVR from the list
To delete a DVR from the list, use the iPhone’s swipe
delete ability.
•
Swipe your finger to the left or to the right along
the name of the DVR you want to delete.
•
A red
icon should appear to the right of the
DVR name just like in the picture on the left.
•
Tap the
button button to delete the DVR
from the list.
This removes it and the cameras attached to it from
SwannView. If you want to access any cameras from this
DVR again, you will need to follow the steps to add a DVR
from the beginning.
Note: When you close the SwannView application, it will
remember your SETTINGS in the Device Manage list. It
will also remember which cameras you’ve got assigned
to which viewing window - however, you might need to
activate the window for streaming to commence.
Main Viewing Window
9
Adding Cameras to the Viewing screen
Now that your DVR is linked to your iPhone, you can now tell SwannView which cameras you want
to view.
Main Screen
Step 1 - Connecting a camera
1.
2.
3.
There are four windows that allow you to view
four cameras on the one screen. The currently active window has a red border around it.
Tap on the window you want to connect the
camera to make it active. A “+” will appear in
that window.
Tap on the “+” icon. This is the connection icon.
This will take you to the DEVICE LIST screen.
Device List screen
Step 2 - Selecting the DVR
The DEVICE LIST screen lists all the DVRs you have
added via the DEVICE MANAGE screen.
•
•
•
Select the DVR you wish to access by tapping
on its name in the list. This will show you the
available cameras from that DVR.
In the example on the left we are selecting
“Home DVR.”
Do not tap on the blue icon to the right of the
name since this will take you to the DEVICE
CONFIGURATION screen to edit the settings for
that DVR settings.
Device List screen
Step 3 - Selecting the camera channel
A list will drop down of the available channels to
view. If you entered “4” as the maximum number of
channels in the DEVICE CONFIGURATION screen, you
will see four channels listed.
Tap the channel you want to view. In this example,
we’re choosing channel 2.
10
Main Viewing Window
Adding Cameras to the Viewing screen
Wait for camera to load
Once you select a camera, the screen will automatically
switch to the Main Viewing screen.
You will see a rotating icon in place of the “+” symbol while
SwannView connects with your camera.
View camera
Once your camera connects to SwannView, you will see a
screen similar to this.
To add more cameras to the other screens:
•
•
Tap on the window you want to assign a camera to.
The red border and blue “+” will appear in that screen.
Tap the blue “+” and follow steps 1 to 3 in this section
to assign a new camera.
Stopping a camera
To remove a camera from the viewing window:
•
•
Main Viewing Window
Select the camera you want to stop by tapping on its
window once. The red border should highlight that
window.
Tap on the Stop button (circled in the picture). The
window should go blank and revert to the connection
icon (the blue “+”).
11
Working with camera views
Viewing things larger!
To get a larger view of the action, you can
expand any of the images to fill more of the
screen.
Double Tap is your friend
Tap on any of the images twice quickly (doubletap) and it will expand to fill the viewing area.
Double-tap an expanded image to return to the
four camera view.
12
Main Viewing Window
Working with camera views
Widescreen viewing
if you turn your phone sideways (this is called landscape mode), the
camera view will automatically rotate to the new orientation (as
shown above).
Even better, the buttons will disappear to let you view your cameras in
full-screen across the total area of your handset screen.
Widescreen enlargement
You can even double-tap in widescreen mode to expand a single
camera to occupy the entire screen of your handset.
Double-tap an expanded image to return to the four camera view.
If you need to access any of the control buttons, simply rotate your
handset back to portrait view.
Main Viewing Window
13
Swapping camera views
Active window (indicated
by the red border around it)
Camera Select buttons
Camera Cycle button
Camera Select buttons
The Camera Select buttons are like channels on your TV, giving you access to more than your iPhone
screen is capable of showing you at once.
Use the Camera Select buttons to change the DVR camera channel you are viewing in a window. It’s
like channel surfing on your TV.
This allows you to quickly roam or scan across all the cameras connected to a DVR without needing
to stop or ‘disconnect’ a camera and then select a new one from the Device List.
Some things to remember about camera channels.
•
The channels will only change for the currently selected window (the one with the red border
around it)
•
The channels only change for the DVR connected in the selected window.
•
If you want to view channels from a different DVR, choose a window that is showing a camera
from the DVR you want to view. If no window is showing a camera from the DVR you want to
scan, you will need to connect a camera from that DVR to a window. See ‘Adding cameras to
the viewing screen’ on how to do this. You might first need to stop or ‘disconnect’ a camera
which is covered at the end of that section.
•
To change channels, just press one of the numbered icons. Each number relates to a channel on
your DVR. CH4 is the currently active channel in the picture as can be seen by the red highlight.
The Camera Cycle button extends your ability to see even more channels as described on the next
page.
14
Camera Control Settings
Swapping camera views
Camera Cycle button
If you have more than four camera channels on your DVR, you can use the Camera Cycle button to
flip to the next four cameras on your DVR.
Each time you press the Camera Cycle button, the Camera Select buttons switch to the next set of
four channels. The groups are 1-4, 5-8, 9-12 and 13-16. Pressing the Camera Cycle button again
when showing channels 13-16 will return to channels 1-4.
•
Camera Select/Cycle will display up to sixteen channels, even if you do not have sixteen
channels on your DVR.
•
Camera Select/Cycle will allow you to select a channel, even if there is no camera attached to
that channel. It will just display a blank screen in that viewing window.
•
Camera Select/Cycle will show you all the channels on your DVR with cameras attached, even if
you have limited the number of cameras in the Device Configuration window in SwannView.
For example, if you have an eight
channel DVR but only have four channels
connected, you may have entered “4”
into Max Channels on the Device
Configuration screen.
Device Configuration screen
This limits the number of channels you
can connect to in Device Manage to
CH1, CH2, CH3 and CH4.
Using Camera Select/Cycle however, you
can still scan through all four channels
without having to change the Max
Channel setting.
Device List screen
Camera Control Settings
15
Controlling your cameras
Pan and Tilt buttons
The buttons circled in red on the left are the Pan
and Tilt controls.
If your camera supports Pan and Tilt, you can use
the up and down arrows to tilt your camera up or
down.
You can use the left and right arrows to pan your
camera left and right.
Note: Your DVR or camera may not support
this feature.
Zoom buttons
The buttons circled in red on the left are the Zoom
buttons.
If your DVR and PTZ camera supports zoom, you
can use these buttons to zoom in or out.
Press the top button (it has a “+” in the middle of
it) to get your camera to zoom in.
Press the bottom button (it has a “-” in the middle
of it) to get your camera to zoom out.
You may need to adjust the focus as well to get a
clearer picture.
Note: Your DVR or camera may not support
this feature.
16
Camera Control Settings
Controlling your cameras
Focus buttons
The buttons circled in red on the left are the focus
(F) buttons.
If your camera supports manual focus, you can use
the “+” and “-” buttons to adjust the focus if the
image looks blurry.
To adjust the focus, move in one direction until
things become clear. If you reach the limit in that
direction without seeing any improvement, adjust
the focus in the other direction. Once you see a
clearer picture, keep moving until it is a little blurry
again. You can now shift back and forth in small
steps to fine tune and get the clearest picture
possible.
Note: Your DVR or camera may not support
this feature.
Iris buttons
The buttons circled in red on the left are the Iris (I)
buttons.
If your camera supports Iris (I) control, you can use
these buttons to adjust the exposure.
If the image is too dark (or black), press the top
button to allow more light in.
If the image is too bright (or white), press the
bottom button to limit the amount of light coming
in through the lens.
Note: Your DVR or camera may not support
this feature.
Camera Control Settings
17
Toolbar buttons
Below is a brief overview of the icons that run along the bottom of the SwannView application. By
now you will have learnt what most of these do, but here’s a quick reminder.
Stop button
Tapping this button once will ‘stop’ the video from the
currently selected camera. The selected camera is the
one with the red border around it.
This is useful if you are done viewing a camera, have a
slow connection or wish to assign a different camera
to that window.
Snapshot (Image Capture)
Tapping this button takes a snapshot of the currently
selected camera and saves it to the iPhone’s internal
photo library.
You can view the captured images in the Photos app
on your iPhone.
From there, you can email, MMS or transfer them to
your computer.
Settings button
You’ll already have used this icon to add your DVR.
Use it anytime you wish to add more DVR’s to your
SwannView app or you want to alter the settings of
an existing DVR.
Camera Cycle button
This button ‘pages’ through the four camera groupings
(four groups of four cameras) allowing you to cycle
through up to sixteen cameras from the one DVR in
the one viewing window.
Information Button
Tap this icon to get information about the SwannView
app.
18
Settings
Troubleshooting
Troubleshooting
& Specifications
Q:
I keep getting the error message ‘Alert fail to connect.’
A:
On the Device Configuration screen, make sure you have entered the information in correctly.
Ensure you have copied over the username, password and port number exactly as they were
entered into the DVR. Ensure you have the correct IP address or DNS name entered as well.
Q:
I can’t see a picture, only a dark screen.
A:
Check to make sure you have a camera connected to the camera channel you are trying to
view.
Q:
I can’t see any buttons or menus!
A:
Is your iPhone/iPad in landscape mode (i.e. held sideways so that the screen is wider than it
is tall)? If so, then you won’t see the menus or buttons. To correct this, simply rotate your
device so that it is in portrait orientation.
Note that there is an option to lock the device in landscape mode. If the screen doesn’t
automatically rotate, then chances are it’s locked in landscape mode. You’ll need to adjust
the settings of the device before SwannView will work correctly.
Q:
I don’t know what IP address to use to connect to my DVR.
A:
This is probably the most complex part of setting up SwannView, so relax - you’re not
missing anything that would be considered straight forward.
There are two ways to reference the address of your DVR.
1. Dynamic DNS (recommended)
Dynamic DNS (DDNS) is a way of keeping track of where your network is on the world wide
web. To set it up, you’ll need to register with a DDNS server. Your Swann DVR will work
with www.dyndns.org. Visit www.dyndns.org and create an account, and then follow the
instructions in your DVR manual to configure the DVR to update the DDNS server.
You will then be able to enter a text address (such as “example.dyndns.org”) into SwannView
in place of an IP address.
2. Direct IP Referencing
(This requires an Internet plan which includes a Static IP address - check with your ISP)
If your Internet plan features a Static IP address, then you can enter this IP directly into
SwannView. Note that you will need the external IP address of your network, not the
internal IP address of the DVR. The external IP address is the location of your network
on the Internet, whereas the internal IP address is the location of the DVR within your
network.
To learn your external IP address you can use any computer (or computer-like device which
is capable of browsing the Internet) which is connected to the same network as your DVR.
Open a web browser window and navigate to www.whatismyip.com - your external IP
address will be displayed. Enter this address into SwannView.
19
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