GE | AHG50 | User's Manual | GE AHG50 User's Manual

Safety Instructions . . . . . . . . . . .2, 3
Owner’s Manual
Operating Instructions
Controls . . . . . . . . . . . . . . . . . . . . .4
How the Dehumidifier Operates . . .5
Location . . . . . . . . . . . . . . . . . . . . .5
Removing Collected Water . . . . . .5
Water Bucket Installation . . . . . . . .6
Water Level . . . . . . . . . . . . . . . . . . .6
Care and Cleaning
Air Filter . . . . . . . . . . . . . . . . . . . . .7
Cleaning Inside the Unit . . . . . . . . .7
Grille and Case . . . . . . . . . . . . . . . .7
Troubleshooting Tips . . . . . . . . . .8
Consumer Support
Consumer Support . . . . .Back Cover
Product Registration . . . . . . . . .9, 10
Warranty . . . . . . . . . . . . . . . . . . . .11
Write the model and serial numbers here:
Model #__________________________
Serial # __________________________
You can find them on a label on the back
of the dehumidifier behind the bucket.
12-01 JR
When using this dehumidifier, always follow basic safety precautions, including the following:
■ Repair or replace immediately all electric
■ Use this appliance only for its intended
service cords that have become frayed
purpose as described in this Owner’s
or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage
■ This dehumidifier must be properly
along its length or at either the plug or
installed and grounded as described
connector end.
in this manual before it is used.
■ Turn the humidity control to OFF and
■ Never operate this dehumidifier in an area
unplug your dehumidifier before making
that is likely to accumulate standing water.
any repairs or cleaning.
If this condition develops, for your safety
NOTE: We strongly recommend that any
disconnect the power supply before
servicing be performed by a qualified
stepping into the water.
■ Never unplug your dehumidifier by pulling
on the power cord. Always grip plug firmly ■ For your safety, do not store or use
combustible materials, gasoline or other
and pull straight out from the receptacle.
flammable vapors or liquids in the vicinity
of this or any other appliance.
Care and Cleaning
Operating Instructions
Safety Instructions
Troubleshooting Tips
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
For personal safety, this appliance must be
properly grounded.
Where a 2-prong wall outlet is encountered,
it is your personal responsibility and obligation
to have it replaced with a properly grounded
3-prong wall outlet.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall
outlet to minimize the possibility of electric
shock hazard from this appliance.
The dehumidifier should always be
plugged into its own individual electrical
outlet which has a voltage rating that matches
the rating plate.
Consumer Support
Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded.
This provides the best performance and also
prevents overloading house wiring circuits
which could cause a fire hazard from
overheated wires.
Because of potential safety hazards under
certain conditions, we strongly recommend
against the use of an extension cord.
Because of potential safety hazards under
certain conditions, we strongly recommend
against the use of an adapter plug.
The larger slot in the adapter must be
aligned with the larger slot in the wall
outlet to provide proper polarity in the
connection of the power cord.
If the adapter ground terminal breaks,
DO NOT USE the dehumidifier until a proper
ground has been established.
Troubleshooting Tips
Attaching the adapter ground terminal to a wall
outlet cover screw does not ground the appliance
unless the cover screw is metal, not insulated, and
the wall outlet is grounded through the house wiring.
You should have the circuit checked by a qualified
electrician to make sure the outlet is properly
Care and Cleaning
However, if you must use an adapter,
where local codes permit, a temporary
connection may be made to a properly
grounded 2-prong wall outlet by use of
a UL-listed adapter available at most
local hardware stores.
When disconnecting the power cord from
the adapter, always hold the adapter in place
with one hand while pulling the power cord
plug with the other hand. If this is not done,
the adapter ground terminal is very likely to
break with repeated use.
Operating Instructions
However, if you must use an extension cord,
it is absolutely necessary that it be a ULlisted, 14 gauge, 3-wire grounding type
appliance extension cord having a
grounding type plug and outlet and that the
electrical rating of the cord be 15 amperes
(minimum) and 125 volts.
Safety Instructions
Consumer Support
Operating Instructions
Safety Instructions
About the controls on the dehumidifier.
Care and Cleaning
Fan Speed
Humidity Control
The fan control adjusts the fan speed.
When you first use the dehumidifier, turn
the humidity control to 5 or 6. If you still
have moisture, turn the humidity control
to a higher setting.
Troubleshooting Tips
Set the fan control to HIGH for maximum
moisture removal. When the humidity has
been reduced and quiet operation is
preferred, set the fan control to LOW.
CONTINUOUS is the highest setting.
When excess moisture and dampness odors
are gone, adjust the control to a lower
setting. Use the dehumidifier as long as
excess moisture is present.
Other Features
Glows when the bucket is ready to be emptied, or when the bucket is removed or not replaced in
the proper position.
Consumer Support
Auto Shut Off
The Water Level Control Switch shuts off the dehumidifier when the bucket is full, or when the
bucket is removed or not replaced in the proper position.
Auto Defrost
When frost builds up on the cooling coils, the compressor will cycle off until the
frost disappears. The fan continues to run.
When first using the dehumidifier, operate the unit continuously 3 to 4 days.
How the Dehumidifier Operates
Moist, humid air is drawn over a cold refrigerated
dehumidifying coil. Moisture in the air condenses
on this coil and drains into a bucket (or through
the bucket into a hose and drain).
Humid air in
It is normal for the surrounding air to become slightly
warmer as the dehumidifier operates.
This warming effect further reduces the relative
humidity of the surrounding air.
Operating Instructions
Dry, clean air is drawn over the condenser where it
is actually heated several degrees and discharged
out the front grille into the room.
Drain pan
Drain connector
Safety Instructions
Using the dehumidifier.
Dry air out
Choosing a Location
Care and Cleaning
■ The dehumidifier must be operated in an enclosed
area to be most effective.
■ Close all doors, windows and other outside openings
to the room.
Place the dehumidifier in a location that does
not restrict air flow into the rear coil or out the
front grille.
A dehumidifier operating in a basement will have
little or no effect in drying an adjacent enclosed
storage area, such as a closet, unless there is
adequate circulation of air in and out of the area.
Troubleshooting Tips
Removing Collected Water
There are 3 ways to remove collected water:
Use the bucket. When the bucket is removed,
the unit will shut off. Empty and replace the
Consumer Support
Use a hose. Water can be automatically
emptied into a floor drain by attaching a
water hose to the bucket. Using a drill, make a
hole at the end of the nozzle located on the
lower left side of the bucket. Attach a water
hose to the bucket nozzle.
Use a floor drain. The unit can also be placed
over a floor drain. Using a drill, make a hole
at the end of the nozzle located on the lower
left side of the bucket.
NOTE: The nozzle cannot be fixed after puncture. Use
an ordinary garden hose cap to reclose if necessary.
Always make sure the water bucket is locked into place on the dehumidifier.
Installing the Water Bucket
Lift the bucket and hook the slots on each side
onto the posts on the back of the dehumidifier.
The bucket should lock securely in place.
Make sure the bucket is locked securely in place
by pressing down on the upper back edge of the
bucket. It will be firmly seated when properly
Operating Instructions
Safety Instructions
Using the dehumidifier.
Water Level
Care and Cleaning
The dehumidifier will turn off automatically
when the bucket is full, or when the bucket is
removed or not replaced in the proper position.
Consumer Support
Troubleshooting Tips
The bucket must be replaced in the proper position for
the dehumidifier to work. The light will be on and the
dehumidifier will not run if the bucket is not in the
proper position.
Turn the dehumidifier off and remove the plug from the wall outlet before cleaning.
Grille and Case
To clean the case:
To clean the grille:
Use water and a mild detergent. Do not use bleach
or abrasives.
Use a vacuum attachment or brush.
Safety Instructions
Care and cleaning of the dehumidifier.
Operating Instructions
Air Filter
The air filter is on the back of the dehumidifier.
It should be checked and cleaned at least every
30 days or more often if necessary.
To remove:
Flex the filter at the lower right corner and
slide the upper right side to the left. Release all
of the tabs and remove the filter. Wash it in warm
soapy water. Rinse and let the filter dry before
replacing it.
Care and Cleaning
Cleaning Inside the Unit
After removing the air filter, clean the coil on
the inside with a soft brush when the soil is soft
and wet.
NOTE: Do not allow water to enter the
electrical/machine compartment through the circular
opening behind the coil.
Troubleshooting Tips
Do not spray the coil with a hose.
Consumer Support
Safety Instructions
Troubleshooting Tips
Save time and money! Review the chart below first
and you may not need to call for service.
Possible Causes
What To Do
does not start
The dehumidifier
is unplugged.
• Make sure the dehumidifier’s plug is pushed completely
into the outlet.
The fuse is blown/circuit
breaker is tripped.
• Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
Water has reached its
preset level.
• The dehumidifier automatically turns off when this
occurs. Empty the bucket and replace properly.
Bucket is not in the proper
position and light is on.
• See the Installing the Water Bucket section.
Did not allow enough time
to remove the moisture.
• When first installed, allow at least 3 or 4 days to maintain
the desired dryness.
Airflow is restricted.
• Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier.
The control may not
be set high enough.
• Turn the Humidity Control knob to a higher number.
Doors and windows may not
be closed tightly.
• Check that all doors, windows and other openings
are securely closed.
Clothes dryer may be
blowing moisture-laden
air into the room.
• Install the dehumidifier away from the dryer.
The dryer should be vented to the outside.
Room temperature
is too low.
• Moisture removal is best at higher room temperatures.
Lower room temperatures will reduce the moisture
removal rate. This unit is designed to be operated at
temperatures above 65°F (18°C).
Area to be dehumidified
is too large.
• Check with your dealer to see if the capacity is adequate.
Doors and windows are open.
• Close all doors and windows to the outside.
Frost appears on
the coils
Dehumidifier has been
recently turned on or
room temperature is
below 65°F (18°C).
• This is normal. Frost will usually disappear
within 60 minutes.
Fan noise
Air is moving through
the dehumidifier.
• This is normal.
Water on floor
Connection may be loose.
• Check the hose if one is attached.
Dehumidifier does not
dry the air as it should
Dehumidifier runs
too much
Consumer Support
Troubleshooting Tips
Care and Cleaning
Operating Instructions
Before you call for service…
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at
Cut here
Consumer Product Ownership Registration
Model Number
ort l
Im Maiay!
Mr. ■
Ms. ■
Mrs. ■
Serial Number
Miss ■
Apt. #
E-mail Address*
Date Placed
In Use
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important
communications from GE Appliances (GEA).
■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
General Electric Company
Louisville, Kentucky
All warranty service provided by our Factory Service Centers, or
an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at, or call
800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
We Will Replace:
One Year
From the date of the
original purchase
Any part of the dehumidifier which fails due to a defect in materials or workmanship.
During this full one-year warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
Five Years
From the date of the
original purchase
The compressor if it should fail due to a defect in materials or workmanship.
During this five-year warranty, GE will also provide, free of charge, all labor and
in-home service to repair or replace the compressor.
What Is Not Covered:
■ Service trips to your home to teach you how to use the
■ Failure of the product resulting from modifications to the
product or due to unreasonable use including failure to
provide reasonable and necessary maintenance.
■ Replacement of house fuses or resetting of circuit
■ Failure due to corrosion on models not corrosionprotected.
■ Damage to the product caused by improper power supply
voltage, accident, fire, floods or acts of God.
■ Incidental or consequential damage caused by possible
defects with this dehumidifier.
Care and Cleaning
■ Improper installation. If you have an installation problem,
or if the dehumidifier is of improper dehumidifying
capacity, contact your dealer or installer. You are
responsible for providing adequate electrical, plumbing
and other connecting facilities.
■ In commercial locations labor necessary to move the unit
to a location where it is accessible for service by an
individual technician.
Operating Instructions
For The Period Of:
Safety Instructions
Dehumidifier Warranty.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Warrantor: General Electric Company. Louisville, KY 40225
Troubleshooting Tips
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Consumer Support
Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by
phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
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