Model 29297 Caller ID BedroomPhone™ with Dual-Wake Alarms and AM/FM Radio User’s Guide 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. US Number is located on the cabinet bottom REN number is located on the cabinet bottom Model 29297 00004548 (Rev. 2 DOM E) 07-12 Printed in China Thomson Digital Technologies Ltd. © 2007 Thomson Digital Technologies Ltd. Trademark(s) ® Registered Marque(s) déposée(s) Set Up • Never install telephone wiring during a lightning storm. Choose the best location to install your telephone. Your telephone should be placed on a level surface, such as a desk or table top. This adjustment lets you choose the language of the messages that show in the display- English, French, or Spanish. • Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems. Important Installation Guidelines RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT. SEE MARKING ON BOTTOM / BACK OF PRODUCT Parts Checklist • Avoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight. • Avoid areas of excessive moisture or extremely low temperature. • Avoid dusty locations. • Avoid other cordless telephones or personal computers. Handset cord Telephone line cord Telephone Jack Requirements To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed. Handset Real Time 5. Place the handset on the base cradle. 7.Set the VOL switch on the side of the handset to the desired setting. VOL switch Quick Dial buttons store (button) memory (button) flash (button) SNOOZE (button) DIAL (button) alarm 1 CID 5or6 NEW CALL (button) seT (Caller ID (button) indicator alarm 2 button) (button) radio channel tuning knob AM/FM (button) display brightness switch DELETE (button) RADIO SLEEP ON/OFF (button) (button) 2. Press and hold CID 5or6 button for 3 seconds to quickly increase or decrease the setting in 15 minutes increments. Connecting the Electrical Power 3. Press SET to save. CONTRAST shows in the display, and the current contrast level blinks in the display. 1. Plug one end of the power supply cord into the back of the base. phone line cord power adaptor jack Display Contrast This setting allows you to adjust the display contrast for easier viewing. 1. Use the CID 5or6 button to select level 1, 2, 3, 4, or 5. 2. Press SET to save. - - - LOCAL AREA CODE shows in the display. When electrical power is interrupted, or the electrical line is unplugged, the battery operates the clock to retain the time of day and alarm settings in memory. When the unit is running on battery power, the digital display does not light up; however, if wake time occurs during the power interruption, the alarm buzzer sounds (regardless of the type of alarm tone selected) if remaining battery power is adequate. Normal operation resumes after electrical power is restored. Area Code Install the backup battery as follows: 1. Remove the battery compartment cover located on the bottom of the base. 2. Connect a fresh 9-volt alkaline battery (not included). Interlock the large and small contacts on the battery clip and the battery. Once connected, place the battery inside the battery compartment. Battery clip Battery - + - + 3. Replace the battery compartment cover. NOTE: Alkaline (NEDA 1604A) batteries are recommended. Carbon-zinc (NEDA 1604) batteries may be used but memory holding time will be substantially reduced. Memory holding time for a fresh alkaline battery is approximately 3 months (if Wake System is not activated), which should take care of short, nuisance-type AC power failures. To preserve battery life, the phone should remain plugged into an AC electrical outlet. As the battery gets older, its voltage drops and memory may be lost. Be sure to replace the battery periodically. A backup battery is not included with this telephone. IMPORTANT: If storing this unit for more than 30 days, remove the battery. handset cord NOTE: Press dial to skip to the next set up step or press delete to exit the main menu. This telephone is equipped with a memory holding system powered by a customer-installed 9-volt alkaline battery (not included). NOTE: If battery is not installed: a) All memory will be lost if the unit is unplugged for more than 60 seconds. b) The clock will stop running during a power outage period but will start running when power resumes. The clock will blink to indicate that the time may not be correct. ringer switch NOTE: The telephone company sends the current time and date with the Caller ID (CID) information. If you don’t manually set the clock time, the unit automatically sets the time and date when the first call is received. 1. Use the CID 5or6 button to set the time of day. “No Worry” Battery Backup Wall plate Modular telephone line jack NOTE: Press dial to skip to the next set up step or press delete to exit the main menu. 3. Plug one end of the coiled handset cord into the jack on the handset. CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2769 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. Handset and Base Layout ALARM OFF (button) AC power adaptor 3. Press SET to save. SET REAL TIME shows in the display. 2. Use the CID 5or6 button to select ENG, FRA or ESP. 2. Plug the other end into an electrical outlet. Make sure your package includes the following items: Base 2. Plug the other end into a wall jack. 6. Set the RINGER and DISPLAY BRIGHTNESS switches on the back of the base to the desired settings. volume control knob Before You Begin 1. Press and release the SET button until ENG FRA ESP shows in the display. • Avoid sources of noise, such as a window by a busy street, and electrical noise, such motors, microwave ovens, and fluorescent lighting. redial (button) CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. 1. Plug one end of the straight telephone line cord into the PHONE LINE jack on the base. 4. Plug the other end into the HANDSET jack on the back of the base. This telephone system meets FCC standards for Hearing Aid Compatibility. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT. Language • Install telephone near both a telephone (modular) jack and an electrical power outlet. Hearing Aid Compatibility (HAC) CAUTION: Connecting the Telephone Line • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Licensed under US Patent 6,427,009. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line. • If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Installing the Phone Licensing Notes • This equipment may not be used on coin service provided by the telephone company. • Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company. Important Installation Information NOTE: Press dial to skip to the next set up step or press delete to exit the main menu. 1. Use the CID 5or6 button to enter the first digit. 2. Press SET. Use the CID 5or6 button to enter the second digit. NOTE: If you make a mistake, press the delete button to erase all of the digit(s) and start over. Or press the dial button to exit the main menu. 3. Press SET. Use the CID 5or6 button to enter the third digit. 4. Press SET and the unit returns to the main menu. Display Backlight use the DISPLAY BRIGHTNESS switch on the back of the base to adjust the display brightness. Settings are Hi, Med or Lo. NOTE: The unit must be connected to an electrical outlet to adjust display brightness. Telephone Operation Ringer Volume The RINGER switch is located on the back of the base. Set it to HI, LO, or OFF. NOTE: The RINGER switch must be set to HI or LO or the phone will not ring for incoming calls. Handset Receiver Volume Use the vol switch on the side of the handset to adjust the handset receiver volume. Flash Press the flash button to activate customer calling services, such as call transfer, which are services provided by your local phone company. Redial Press the REDIAL button to dial the last number dialed when you hear the dial tone in the handset. NOTE: The redial feature holds in memory the last phone number you dialed (as many as 32 digits). If you pressed any numbers after dialing the phone number, (for example, when accessing a voice-menu system) those numbers are also redialed. Alarm Operation The 29297 is equipped with two alarms. The alarms can be set independently to either radio or buzzer. Setting the Alarm Time 1. Press alarm 1 or alarm 2. 2. Press the SET button. 3. Use the CID 5or6 button to set the wake time. Press and hold for 3 seconds to quickly increase or decrease the time setting in 15 minute increments. 4. Press SET to confirm. Set alarm tone 1. Press the alarm 1 or alarm 2 button to review the setting. 2. Press and release the desired alarm button to choose radio, buzzer, or off. 3. A music note icon on the display indicates that the alarm is set to radio, a bell icon indicates that the alarm is set to buzzer. Turning Off the Alarms To turn off an alarm, press the alarm off, alarm 1, or alarm 2 buttons. The alarm setting is retained and comes on the next day. Snooze Timer After the wake mode is activated, you can silence it by pressing the snooze button. FM Antenna The power cord acts as your FM antenna. The power cord picks up moderate to strong signals and eliminates the need for an external antenna in most strong signal areas. Be sure the power cord is stretched to its longest length. Do not coil or bunch the cord together. Changing position of the power cord may improve reception. Caller ID (CID) Caller ID (CID) is a service available from your local telephone company. For Caller ID to work on this system, you must subscribe to Caller ID service. This unit receives and displays information transmitted by your local phone company and can store up to 70 calls for later review. VERY IMPORTANT: The Caller ID feature of this product requires a subscription to Caller ID service from your telephone company. Summary Screen The summary screen (display) shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 60 seconds of receiving a new call, the summary screen is displayed and the NEW CALL indicator comes on. NOTE: Check with your local phone company regarding name service availability. Receiving and Storing CID Records 1. Press and release the SET button. When you receive a call, the information is transmitted by the phone company to your Caller ID telephone between the first and second ring. When memory is full, a new call automatically replaces the oldest call in memory. NEW appears in the display for calls received that have not been reviewed. 2. Press and release the snooze button. SNOOZE TIMER shows in the display. Reviewing CID Records You may use the snooze feature repeatedly. Setting the Snooze Timer 3. Press and release the CID 5or6 button to set the snooze time in 1 minute increments or press and hold to scroll quickly. (The default is 9 minutes.) 4. Press SET to confirm. Using the Sleep Timer Use the sleep timer to play the radio for a desired amount of time (increments of 15 minutes up to two hours), and then have it shut off automatically. The default sleep time is 59 minutes. 1. Press the SLEEP button repeatedly to select the desired sleep timer setting. Each press of the button will decrease the setting by 15 minutes. 2. The radio turns on automatically and the timer starts after you’ve selected the desired setting. NOTE: To review the current sleep timer setting, press and release sleep. 3. To cancel the sleep timer and turn the radio off, press snooze or radio on/off. Radio Operation 1. Press and release the radio on/off button to turn the radio on. 2.Press the AM/FM button to the select the desired broadcast band. 3. Rotate the tuning knob to select a radio station / frequency. 4. Rotate the volume control wheel to adjust the listening level. 5. To turn the radio off, press and release radio on/off. Note: You can also turn on the radio after lifting up the handset by pressing the RADIO ON/OFF button. Note: The Radio broadcast will automatically turn off when you picked up the handset. Broadcast will resume when you replace the handset on cradle. Built-in AFC The built-in Automatic Frequency Control (AFC) works only on FM mode. It helps keep the radio locked onto the FM stations/frequencies. FM stereo is a built in function. AM Antenna A built-in antenna eliminates the need for an outside antenna for AM reception. Moving the unit slightly may improve reception of distant AM signals. 2. See steps 2 through 4 in the above section to complete the dialback sequence. NOTE: If the CID record has a 7-digit or 10-digit number, adjusting only adds “1” digit to the dialed number. Press the dial button repeatedly to scroll through the 11,10,7 digit sequence, otherwise no adjustment may be made and the number is dialed as received. Message Indicators The following messages show the status of the phone, provide Caller ID information, or help you set up and use your phone. NO CALLS Indicates there is no record in memory. UNKNOWN CALLER The incoming call is from an area not serviced by CID or CID information is not sent. BLOCKED CALL Caller information is blocked from transmission. ERROR Caller information has been interrupted during transmission. NO DATA Caller information is interrupted during transmission or the phone is excessively noisy. START/END Indicates you are at the beginning or the end of the call record log. Battery power is low. Memory The following buttons can be used as memory locations for storing data: 0-9 keys and memory buttons a, b, or c. Storing a Number in Memory 1. Pick up the handset. 2. Press store. 3. Enter the telephone number, up to 16 digits (the phone number will not be dialed in this mode). As calls are received and stored, the display is updated to let you know how many calls have been received. 4. Press store. • Press the CID 5or6 button to scroll through the call records. 6.Hang up the handset. • After all of the records are viewed, START/END appears in the display. Deleting CID Records • To delete the record showing in the display, press the delete button once. • To delete all records (while reviewing), press and hold the delete button. DELETE ALL? appears in the display. Press delete again to confirm. Dialing Back When reviewing CID records, you may dialback the number showing in the display by pressing the dial button. If you programmed your local area code in the set up menu 1. Use the CID 5or6 button to display the number you want to dial. • If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call. • If you see a number with 11 digits (i.e. 1-234-555-1234), then the call received was not from your area code. 2. Press the dial button and the display shows PICKUP/ADJ. You have 10 seconds to adjust the number and pick up the handset to dial, otherwise the unit returns to the currently reviewed call. 3. To adjust the phone number, press the dial button. Press the dial button repeatedly to scroll through the 7, 10, and 11-digit numbers. 7-digits: 7-digit telephone number (i.e. 555-5555) 10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-555-5555) 11-digits: long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 1-425-555-5555) 4. To dial the displayed number, pick up the handset within 10 seconds. NOW DIALING shows in the display and the number is dialed. If you did not program your local area code in the set up menu 1. Use the CID 5or6 button to display the number you want to dial. 5. Press the desired memory location button (0-9 or a, b, or c.) NOTE: If you make a mistake, hang up the handset and repeat the procedure for storing a number from the beginning. Changing a Stored Number Repeat the storage sequence in the Storing a Number in Memory section. The new number replaces the old number in the memory location. NOTE: When the unit is first powered up, unwanted digits may be randomly created in memory locations. See Erasing a Stored Number to delete unwanted digits. Erasing a Stored Number 1. Pick up the handset. 2. Press store. 3. Press redial. 4. Press store again. 5. Press the location (a, b, c, 0-9) to be erased. Dialing a Number Stored in One-Touch Memory Location A, B or C Chain Dialing from Memory Use this feature to make calls which require a sequence of numbers, for instance if you use a calling card for a frequently called long distance number. Each part of the sequence is dialed from memory. The following example shows how you can use chain dialing to make a call through a long distance service: Long distance access number 7 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period. Authorization code 8 Purchase date ___________________________________________ Frequently called long distance number 9 The Number For Memory Location 1. Pick up the handset. 2. Press the memory button and then press 7. 3. When you hear the access tone, press memory and then press 8. 4. At the next access tone, press memory and then 9. Troubleshooting Tips Telephone Solutions No Dial Tone • Check all cabling to make sure that all connections are secure and not damaged. • Check the hook switch: It should fully extend from the base when the handset is lifted from the cradle? Phone Does Not Ring • Make sure the ringer is turned on. • There may be too may extension phones connected to your line. Try disconnecting an extension phone. • See solution for ”NO DIAL TONE. ” Incoming and Outgoing Voice Volume Low • Are other phones off hook at same time? If so, this is normal condition as volume drops when additional phones are used at once. Caller ID Solutions No Information is Shown After the Phone Rings • To receive CID data, you must subscribe to Caller ID service from your telephone company. • Wait until the second ring before answering. CID data is received after the 1st ring. Error Message is Displayed • ERROR appears in the display if the unit detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company. • Wait until the second ring before answering. General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping answerer and/or other rough treatment. 1. Pick up the handset. • Clean with a soft cloth. 2. Press the memory location button a, b, or c. The number in that memory location dials automatically. • Never use a strong cleaning agent or abrasive powder because this will damage the finish. Dialing Stored Numbers • Retain the original packaging in case you need to ship it at a later date. 2. Press memory. Service 1. Pick up the handset. 3. Press memory location 0-9. The number dials automatically. Inserting a Pause in the Dialing Sequence The redial button becomes a pause function when the store button is pressed first. It is valid only when storing numbers into memory locations. Use the redial button to insert a pause when a delay is needed in an automatic dialing sequence. For example, when you must dial a 9 to get an outside line or when you enter codes to access your long distance company. Or refer inquiries to: Thomson Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206 If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329. Name of store ___________________________________________ Limited Warranty What your warranty covers: •Defects in materials or workmanship. For how long after your purchase: •One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: •Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: •Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. •”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: Thomson Inc. c/o Thomson 11721 B Alameda Ave. Socorro, Texas 79927 •Pay any charges billed to you by the Exchange Center for service not covered by the warranty. •Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss. •A new or refurbished unit will be shipped to you freight prepaid. What your warranty does not cover: •Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.) •Installation and setup service adjustments. •Batteries. •Damage from misuse or neglect. •Products which have been modified or incorporated into other products. •Products purchased or serviced outside the USA. •Acts of nature, such as but not limited to lightning damage. Product Registration: •Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: •The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by ATLINKS USA, Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty. •Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product. This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above. How state law relates to this warranty: •Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. •This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: •This warranty does not apply. Contact your dealer for warranty information.