Grandstream Networks HT386 Configuration Guide

BroadSoft Partner Configuration Guide

Grandstream HT286/386/486/488/496

Analog Telephone Adapter

&

BT100 SIP Phone

October 2007

Document Version 1.2

BroadWorks

®

Guide

Copyright Notice

Copyright

©

2007 Grandstream Networks, Inc.

All rights reserved.

Any technical documentation that is made available by Grandstream Networks, Inc. is proprietary and confidential and is considered the copyrighted work of Grandstream

Networks, Inc.

Trademarks

BroadWorks

®

and BroadWorks Assistant™ are trademarks of BroadSoft, Inc.

Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft

Corporation. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

This document is printed in the United States of America.

Document Revision History

Version

1.1

1.2

Reason for Change

Introduced document for HT496 version 1.0.3.96 validation with BroadWorks R14.SP2

Added HT286/386/486/488/BT-100 models.

BROADSOFT PARTNER CONFIGURATION GUIDE – GRANDSTREAM HT286/386/486/488/496/BT100

© 2007 GRANDSTREAM. PROPRIETARY AND CONFIDENTIAL; DO NOT DUPLICATE, OR DISTRIBUTE.

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Table of Contents

1 Overview..........................................................................................................................................5

2 BroadWorks Validation Package Support Level .......................................................................6

3 Device Capabilities and Known Interoperability Issues...........................................................7

3.1 Capabilities....................................................................................................................................7

3.2 Interoperability Issues...................................................................................................................9

4 BroadWorks Device Identity/Profile ..........................................................................................10

5 BroadWorks Device Type ...........................................................................................................12

6 Configuration................................................................................................................................13

6.1 System Level Configuration ...................................................................................................... 14

6.2 Subscriber Level Configuration Parameters ............................................................................ 15

7 Enhanced IP Phone Configuration............................................................................................16

Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 Configuration Files17

Appendix B: BroadWorks Validation Package Test Items ............................................................21

References.............................................................................................................................................23



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This document describes the configuration procedures required for a Grandstream HT-

286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 to make full use of the capabilities of

BroadWorks.

The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 is one of the many access devices that interoperate with BroadWorks.

The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 uses the Session Initiation

Protocol (SIP) to communicate with BroadWorks for call control. It also translates voice to audio packets for transmission across a packet network.

This guide describes the specific configuration items that are important for use with

BroadWorks. It does not describe the purpose and use of all configuration items on the

HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100. For those details, see the HT-286

/ HT-386 / HT-486 / HT-488 / HT-496 / BT-100 User Manual supplied by Grandstream

Error! Reference source not found..



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2 BroadWorks Validation Package Support Level

Devices are validated according to BroadWorks Validation Packages. Each package validates a subset of features or items. This section describes the device’s support level for a BroadWorks Validation Package as well as the features or items in the package that are not supported. For specific issues, see section

3.2 Interoperability Issues . For a

complete list of items validated per package, see

Appendix B: BroadWorks Validation

Package Test Items .

BroadWorks Package

Basic Call

BroadWorks Enhanced Services

DUT Services – Call Control

Support Level

Full

Partial

Partial

Partial

Items Not Supported

Ring Splash

Priority Alerting

Priority Call Waiting

Alternate Numbers

Advanced Call Control

Network Conference 3-Way

Network Conference N-Way

BroadWorks Authentication DUT Services – Registration and

Authentication

DUT Services – FAX

DUT Services – Busy Lamp Field

Redundancy

Full

None

Partial

SBC/ALG

Shared Call Appearance

Feature Key Synchronization

Video

TCP

Full

None

None

None

None

Call Setup Failover

Mid-Call Failover



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3 Device Capabilities and Known Interoperability Issues

This section describes the features supported by the HT-286 / HT-386 / HT-486 / HT-488 /

HT-496 / BT-100, as well as BroadWorks interoperability issues and impact. The following table describes capabilities.

Verified Revisions shows the results of partner (vendor) testing of a specific BroadWorks version with a specific partner’s device under test (DUT) version.

Compatible Revisions indicates the maintenance versions that should interface properly with BroadWorks.

3.1 Capabilities

Device Type

Lines and Appearances

Speaker/Power/Bridge

Verified Revisions

Compatible Revisions

SIP ATA

HT-286: 1 line 1 appearance per line

HT-386: 2 lines 1 appearance per line



HT-496: 2 lines 1 appearance per line

BT-100: 1 line 1 appearance per line

HT-286: No/No/Yes

HT-386: No/No/Yes

HT-486: No/No/Yes

HT-488: No/No/Yes

HT-496: No/No/Yes

BT-100: Yes/No/Yes

Indicates speaker phone, in-line power, device bridge/conference.

BroadWorks Release: 14.SP2

Grandstream HT-286: 1.1.0.8





Grandstream BT-100: 1.1.0.8

BroadWorks Release: 14.SP2

Grandstream HT-286: any maintenance version of

1.1.0.8


1.0.3.96


1.1.0.8


1.0.3.96

Grandstream HT496: any maintenance version of



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SIP Proxy FQDN DNS Lookup

(A, SRV, NAPTR)

Outbound Proxy Configurable

Outbound Proxy FQDN DNS Lookup

(A, SRV, NAPTR)

BroadWorks Redundancy Enabled

BroadWorks Shared Call Appearance

BroadWorks Enhanced IP Phone

Configuration

Device Services

1.0.3.96

Grandstream BT-100: any maintenance version of

1.1.0.8

A, SRV

Yes

A, SRV

No

N/A

No

Call Forwarding, Call Transfer, 3-Way Conference, Call

Waiting, Call Hold

Device-Controlled Device Call Control

(Device-Controlled or Flash INFObased)

Codecs

RFC 2833 DTMF

T.38 Fax

TCP

TLS

PCMU, PCMA, G723.1 G729A/B, iLBC, G726-32

Yes

Yes

No

No



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This section lists the known interoperability issues between BroadWorks and partner release(s). For more information on issues related to the particular software release, see the partner release notes.

None.



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4 BroadWorks Device Identity/Profile

BroadWorks configurable device identify/profile is introduced in BroadWorks Release

14.0. This section applies only to BroadWorks Release 14.0 and later.

The following table identifies the required BroadWorks device identity/profile settings for interoperability between the HT496 and BroadWorks. For an explanation of the profile parameters, refer to the BroadWorks Device Inventory Guide

[4]

.

For most of the parameters below, an “X” indicates the parameter function is supported and/or required. If the item is blank, it is not supported.

Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100

Identify/Device Profile

Signaling Address Type

Number of Lines

Intelligent Proxy Addressing

HT-286/HT-486/BT-100: 1 line

HT-386/HT-488/HT-496: 2 lines

Local Ringback – No Early Media Ringback Tone/ Early Media

Support

Authentication

Registration Capable

Static Registration Capable

E.164 Capable

Trusted

Authenticate REFER

Authentication Override

Video Capable

RFC 3264 Hold

Route Advance

Wireless Integration

PBX Integration

Use Business Trunking Contact

Forwarding Override

Conference Device

Music On Hold Device

Auto Configuration Soft Client

Web Based Configuration URL

Auto Configuration Type

Reset Event

Enable Monitoring

CPE System File Name

X

Enabled

X

X http//:%BWIPADDRESS%

2 Config File checkSync ataSystem.txt/bt100System.txt



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Device File Format %BWMACADDRESS%.txt



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5 BroadWorks Device Type

This section applies to BroadWorks Release 13.0 and before.

The following BroadWorks device type should be used for Grandstream HT-286 / HT-386

/ HT-486 / HT-488 / HT-496 / BT-100.

Grandstream HT-286

Grandstream HT-386

Grandstream HT-486

Grandstream HT-488

Grandstream HT-496

Grandstream BT-100

The above device types require BroadWorks Release 13 MP<patch number>. If the

BroadWorks system is currently at a lower patch level, either apply the necessary patch or use the following generic device type until the system can be patched accordingly.

Generic SIP Smart (Proxy Addr)



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6 Configuration

Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 can be configured via Web GUI Interface as well as via Configuration File through TFTP or HTTP.

The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 accepts configuration files in a proprietary binary format which is produced by the Grandstream configuration tool. The configuration tool creates a device configuration file based on a configuration template and the device’s MAC address. All Grandstream products’ sample configuration templates are available on Grandstream’s web site . A configuration template file contains all configuration parameters available for a product, with comments describing allowed values of the parameters. For a detailed parameter list, please refer to the corresponding

firmware release configuration template [2]

.

When Grandstream device boots up or reboots, it will issue request for a binary configuration file named “cfgxxxxxxxxxxxx”, where “xxxxxxxxxxxx” is the MAC address of the device, i.e., “cfg000b820102ab”. The configuration file name should be in lower cases.

Grandstream offers free Configuration File generator software in both Linux/Unix and

Windows platform. Both Configuration File Generators can be downloaded from

Grandstream official web site at http://www.grandstream.com/configurationtool.html

[2]

.

The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 can be configured with a configuration file using the Trivial File Transfer Protocol (TFTP) or through its embedded web server. The following examples describe how to set the parameters using a configuration file. This configuration description assumes the HT-286 / HT-386 / HT-486 /

HT-488 / HT-496 / BT-100 will use the Dynamic Host Configuration Protocol (DHCP) to obtain an IP address and other network settings. The HT-286 / HT-386 / HT-486 / HT-488

/ HT-496 / BT-100 should be configured to load the configuration file each time it resets or re-synchronizes. For detailed information on automated provisioning, please check the

HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 User Manual Error! Reference

source not found..

The capabilities of the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 have been verified for use with BroadWorks based on the settings described in the following table.

For more information on the meaning, purpose, and applicability of the individual configuration items, see the HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100

configuration template [2] .

Configuration Files

Files Provided by Partner

HT-286 / HT-386 / HT-486 / HT-488 / HT-

496 / BT-100 Configuration Template

Example: sipp1_config_1.1.0.8.txt

sipp2_config_1.0.3.96.txt cfgMAC

Example: cfg000b82000000

Level

System and

Subscriber

System and

Subscriber

Description

Contains configurable parameters that apply to an individual device in a deployment.

Binary configuration file generated from configuration template and an individual device’s MAC address.



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6.1 System Level Configuration

This section describes system-wide configuration items that are generally required for each HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 to work with BroadWorks.

Subscriber-specific settings are described in the next section.

{THIS IS JUST AN EXAMPLE AND IS NOT INTENDED AS A COMPLETE OR

SUFFICIENT TABLE OF PARAMETERS. EACH DEVICE WILL VARY AND MAY BE

COMPLETELY DIFFERENT. IF YOUR DEVICE DOES NOT SUPPORT CONFIG

FILES USE GUI CAPTURES OR OTHER METHODS TO DESCRIBE THE

CONFIGURATION.}

Purpose Step Command

System Configuration Items

Step 1 Set SIP Proxy/Domain. sipProxy = as.broadworks.net

Step 2

Step 3

Set Outbound Proxy. outBoundProxy = sbc.broadworks.net

Enable DNS SRV lookup.

Use_DNS_SRV = “Yes” ;

Set the HT-286 / HT-386 / HT-

486 / HT-488 / HT-496 / BT-100

SIP server to the Fully Qualified

Domain Name (FQDN) for the

BroadWorks Application Server cluster.

The domain must match the domain configured for the

BroadWorks subscriber’s line/port domain.

Set the outbound proxy to the session border controller (SBC) if one is deployed between the

HT-286 / HT-386 / HT-486 / HT-

488 / HT-496 / BT-100 and

BroadWorks.

If there are redundant SBCs, set it to the FQDN for the SBC cluster.

Enable DNS SRV lookups.

Step 4

Step 5

Step 6

Step 7

Set register mode.

SIP Registration = “Yes”

Set SIP Timers.

Register Expiration = 60

Enable negotiated DTMF type.

Send DTMF = “via RTP (RFC2833)”

Enable SIP register.

The default registration period is

60 minutes.


486 / HT-488 / HT-496 / BT-100 to enable inband or RFC 2833 negotiated DTMF.

Disable feature access codes controlled by the device.

Step 8

Disable local feature code services.

Enable Call Features = “No”

Enable BroadSoft mode.

Special Feature = “Broadsoft”


486 / HT-488 / HT-496 / BT-100 in BroadSoft mode.



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6.2 Subscriber Level Configuration Parameters

This section identifies the device-specific parameters, including registration and authentication. These settings must be unique across devices in order to be matched with the settings for a BroadWorks subscriber.

Provisioning a subscriber to register with BroadWorks allows calls to terminate to the subscriber’s line. Registration requires that a unique address of record (AoR) is provisioned on BroadWorks and the phone; provisioning an AoR on BroadWorks consists of setting the line/port parameter to a unique value within the Application Server cluster.

Grandstream HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 supports one SIP accounts (lines), two SIP accounts, one SIP account, two SIP accounts, two SIP accounts, and 1 SIP account, respectively. The follow example shows how to configure subscriber elements for an account.

Step Command

Subscriber Configuration Items

Step 1

Step 2

Step 3

Set Register User ID for each line.

Example:

SIP User_ID = "2405551111" ;

Enable SIP Authentication for each line.

Example:

Authenticate ID =

"[email protected]" ;

Authenticate Password = "welcome"

;

Configure display name for each line.

Example:

Name = “Claire Smith” ;

Purpose

The register user ID must correspond with the line/port setting on BroadWorks.

If the Authentication service is configured on BroadWorks, these parameters must be configured to match the BroadWorks settings.

For each line, configure the name to be displayed on the device.



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7 Enhanced IP Phone Configuration

Enhanced IP Phone Configuration is a BroadWorks feature that enables automatic generation of device configuration files, given administrator-supplied templates.

For more information on the Enhanced IP Phone Configuration feature, see the Enhanced

IP Phone Configuration Guide

[3]

.

The HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 uses only a phone-specific file to configure the device. However, the Enhanced IP Phone Configuration feature requires a system and a phone-specific file for each device. To satisfy the system file requirement, an empty file (ataDefault.txt, bt100Desfult.txt) will need to be uploaded to BroadWorks as the system file. This file will be sent to the FTP server but will not actually be used for the configuration file generation. The group template file is used to build the configuration files for the devices of this device type assigned to the group. For a sample HT-286 / HT-386 /

HT-486 / HT-488 / HT-496 / BT-100 group template file, see Appendix A.

NOTE: BroadSoft does not manage or distribute template files for use with the Enhanced IP

Phone Configuration feature. Obtain template files from Grandstream or use the configuration files obtained from Grandstream for the specific Grandstream firmware release to create template files appropriate for your installation.

Since HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100 require the configuration files be converted into a binary format, an extra step must be performed when using this feature. After the configuration files have been sent to the TFTP server and before the phone is reset, the configuration files must be converted to binary format using Grandstream’s configuration tool.

For detailed information on automated provisioning, please check the Grandstream configuration tool user guide

[2].



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Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100

Configuration Files

NOTE: The following samples are examples and should be used as a reference only. DO NOT CUT

AND PASTE THESE EXAMPLES TO GENERATE YOUR CONFIGURATION FILES. Use the configuration files obtained from Grandstream with the specific release to generate your configuration files.

System Default Parameters:

NOTE: This is an example file and should be used for reference only.

# SIP Default Generic Configuration File

####################################################

# Account 1 #

# HT-286 / HT-486 / BT-100 supports Account 1 only #

####################################################

# SIP Server

P47 = as.broadworks.net

# Outbound Proxy

P48 = sbc.broadworks.net

# Use DNS SRV. 0 - no, 1 - yes.

P103 = 1

# SIP Registration. 0 - no, 1 - yes

P31 = 1

# Register Expiration (in minutes. default 1 hour, max 45 days)

P32 = 60

# Send DTMF. 8 - in audio, 1 - via RTP, 2 - via SIP INFO

# 11 - In Audio & RTP & SIP INFO, 9 - In Audio & RTP

# 10 - IN Audio & SIP INFO, 3 - RTP & SIP INFO

P73 = 1

# Enable Call Features. 0 - no, 1 – yes

P191 = 0

# Special Feature. 102 – BroadSoft

P198 = 102

####################################################

# Account 2 #

# #

####################################################

# SIP Server




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# Outbound Proxy



P702 = 1

# SIP Registration. 0 - no, 1 – yes

P731 = 1


P732 = 60




P773 = 1


P751 = 0


P767 = 102

Phone-Specific Parameters:


# SIP Device-specific Configuration File

####################################################

# Account 1 #


####################################################

# SIP User ID

P35 = 2405551111

# Authenticate ID

P36 = [email protected]

# Authenticate password

P34 = welcome

# Display Name

P3 = Claire Smith

####################################################

# Account 2 #

# #

####################################################

# SIP User ID

P735 =

# Authenticate ID

P736 =



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# Authenticate Password

P734 =

# Display Name

P703 =

Group Template File: ATA-GroupTemplate.txt /BT100- GroupTemplate.txt


####################################################

# SIP Default Generic Configuration Parameters #

####################################################

####################################################

# Account 1 #


####################################################

# SIP Server


# Outbound Proxy



P103 = 1

# SIP Registration. 0 - no, 1 - yes

P31 = 1


P32 = 60




P73 = 1


P191 = 0


P198 = 102

####################################################

# Account 2 #

# #

####################################################

# SIP Server


# Outbound Proxy



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P702 = 1

# SIP Registration. 0 - no, 1 – yes

P731 = 1


P732 = 60




P773 = 1


P751 = 0


P767 = 102

####################################################

# SIP Device-specific Configuration Parameters #

####################################################

####################################################

# Account 1 #


####################################################

# SIP User ID

P35 = %BWLINEPORT-1%

# Authenticate ID

P36 = %BWAUTHUSER-1%

# Authenticate password

P34 = %BWAUTHPASSWORD-1%

# Display Name (John Doe)

P3 = %BWCLID-1%

####################################################

# Account 2 #

# #

####################################################

# SIP User ID

P735 = %BWLINEPORT-2%

# Authenticate ID

P736 = %BWAUTHUSER-2%

# Authenticate Password

P734 = %BWAUTHPASSWORD-2%

# Display Name (John Doe)

P703 = %BWCLID-2%



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Appendix B: BroadWorks Validation Package Test Items

The following table describes the items tested in each BroadWorks Validation Package.

BroadWorks Validation Package

Basic Call

BroadWorks Enhanced Services

DUT Services – Call Control

DUT Services – Registration and

Authentication

Items Supported

Basic Call Origination / Termination

Call Failure Codes

Session Audit

Ringback

Dial Plan

Inband DTMF

RFC 2833/Negotiation

DTMF Relay

Codec Renegotiation

Basic CommPilot Call Manager Functions

Voice Messaging Audio MWI

Voice Messaging Visual MWI

Ring Splash

Priority Alerting

Priority Call Waiting

Alternate Numbers

Advanced Call Control

Anonymous Call

Remote Restart

Call Park Retrieve – Answer with Hold

Call Waiting

Call Hold

Blind Transfer

Attended Transfer

3-Way Call

Network Conference 3-Way

Network Conference N-Way

Authenticated Registration

Maximum Registration

Minimum Registration

Rejected Registration

Authenticated Origination

Authenticated Re-INVITE

Authenticated REFER

BroadWorks Authentication



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BroadWorks Validation Package

DUT Services - FAX

DUT Services – Busy Lamp Field

Redundancy

SBC/ALG

Shared Call Appearance


Video

TCP

Items Supported

FAX Passthrough

FAX T38

Basic BLF

DNS

Registration Failover

Call Setup Failover

Mid-Call Failover

Registration

Call Origination

Call Termination

Line Seize

Line Lamp Management

Line Hold/Retrieve

Multiple Call Arrangement

SCA Bridging


Integrated Video Phone

Video Services

Video Add-On

Basic



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References

[1] Grandstream Networks, Inc. 2007. HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-

100 User Manual. Download at: http://www.grandstream.com/user_manuals/

AND GUI Interfaces: http://www.grandstream.com/user_manuals/GUI/ .

[2] Grandstream Networks, Inc. 2007. Grandstream Configuration Tool and Templates.

Available from http://www.grandstream.com/configurationtool.html

.

[3] BroadSoft, Inc. 2006. BroadWorks Enhanced IP Phone Configuration Guide,

Release 14.0. Available from BroadSoft at www.broadsoft.com/boulevard .

[4] BroadSoft, Inc. 2006. BroadWorks Device Inventory Guide, Release 14.0. Available from BroadSoft at www.broadsoft.com/boulevard .

[5] BroadSoft, Inc. 2006. BroadWorks Redundancy Guide, Release 14.0. Available from BroadSoft at www.broadsoft.com/boulevard .



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Grandstream Networks HT386 Configuration Guide

BroadSoft Partner Configuration Guide

Grandstream HT286/386/486/488/496

Analog Telephone Adapter

&

BT100 SIP Phone

October 2007

Document Version 1.2

BroadWorks

Guide

Copyright Notice

Trademarks

Document Revision History

Table of Contents

2 BroadWorks Validation Package Support Level

3 Device Capabilities and Known Interoperability Issues

3.1 Capabilities

4 BroadWorks Device Identity/Profile

5 BroadWorks Device Type

6 Configuration

6.1 System Level Configuration

6.2 Subscriber Level Configuration Parameters

7 Enhanced IP Phone Configuration

Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100

Configuration Files

Appendix B: BroadWorks Validation Package Test Items

References

Key Features

Related manuals

Frequently Answers and Questions

What is the HT386?

What are the benefits of using the HT386?

How do I install the HT386?

What are the technical specifications of the HT386?

Where can I find more information about the HT386?

Grandstream Networks HT386 Configuration Guide

BroadSoft Partner Configuration Guide

Grandstream HT286/386/486/488/496

Analog Telephone Adapter

&

BT100 SIP Phone

October 2007

Document Version 1.2

BroadWorks

Guide

Copyright Notice

Trademarks

Document Revision History

Table of Contents

2 BroadWorks Validation Package Support Level

3 Device Capabilities and Known Interoperability Issues

3.1 Capabilities

4 BroadWorks Device Identity/Profile

5 BroadWorks Device Type

6 Configuration

6.1 System Level Configuration

6.2 Subscriber Level Configuration Parameters

7 Enhanced IP Phone Configuration

Appendix A: Sample HT-286 / HT-386 / HT-486 / HT-488 / HT-496 / BT-100

Configuration Files

Appendix B: BroadWorks Validation Package Test Items

References

Key Features

Related manuals

Grandstream Networks

HT-286

Grandstream Networks

GXW400x

Grandstream Networks

GXP14XX

Grandstream Networks

HT-488

Frequently Answers and Questions

What is the HT386?

What are the benefits of using the HT386?

How do I install the HT386?

What are the technical specifications of the HT386?

Where can I find more information about the HT386?