Oracle for SAP Technology Update Volume 20

Oracle for SAP Technology Update Volume 20

Oracle

!

SAP

T E C H N O L O G Y U P D A T E

!

N E W

Oracle Exadata Database Machine for your SAP implementation NOW!

D A T A B A S E

11

g

Hardware and Software

Engineered to Work Together

No. 20 Oracle for SAP, May 2011 www.oracle.com/sap

Hardware and Software

Engineered to Work Together

Oracle Exadata Database Machine for SAP

Delivers substantial performance boost, ideal for consolidations

The Oracle Exadata Database Machine for SAP is a completely new out–of-the-box optimization for companies.

As well as seriously enhancing performance, the machine is also ideal for performing consolidations.

The Oracle Exadata Database Machine combines both software and hardware in one unique rack. All of the database features and storage functionalities are integrated in a system rack, X2-2 with 2 to 8 database servers or X2-8 with 2 large database servers and all of the components and modules are designed to work together. Meanwhile, high-speed connections ensure connectivity.

The multitude of individual components – and the intelligent way they are combined – allows the database machine to deliver outstanding performance, scalability, stability, IT cost savings in OLTP and OLAP applications, and when consolidating mixed workloads.

Opening up entirely new possibilities

The Oracle Database Machine is an out-of-the-box solution featuring a fully integrated platform for database and database-based applications. Exadata for SAP enables previously unheard of database service allowing users to implement a highly efficient centralized data pool featuring a multitude of system databases.

The Oracle Exadata Database Machine is ideal for initiating consolidations or effectively supporting ongoing consolidation initiatives, resulting in real IT cost savings.

The out-of-the-box approach means there is also no need to perform the costly integration work required when using databases in a mission critical environment. The Oracle Exadata Database Machine can be implemented and migrated in a short space of time without long and expensive project runtimes.

UNVEILING

ORACLE EXADATA

The World’s First OLTP Database Machine

With Sun FlashFire Technology

Under the Hood: The hardware and features

Oracle Exadata Database Machine includes hardware components that are particularly beneficial in both grid and cloud computing environments. These components include:

2 Eight-processor x64 database servers with a total of 128 Intel CPU cores and 2 terabytes (X2-8) of memory or up to 8 dual-processor x64 database servers with a total of 96 cores and 768 GB of memory (X2-2 full rack).

14 Exadata Storage Servers with 168 Intel CPU cores and up to 336 terabytes of raw storage capacity.

Up to 5 terabytes of Exadata Smart Flash Cache to cache frequently accessed ‘hot’ data for extremely fast transaction response times and high throughput.

Multiple compression tiers to manage more data and reduce I/O requirements of OLTP and OLAP data.

40 Gigabit/second InfiniBand internal connectivity.

10 Gigabit/second Ethernet external connectivity.

Up to 1,500,000 Flash Cache IOPS.

Up to 75 Gigabit/second Raw Flash Data Bandwidth.

Best-in-class software

For the database machine to provide exceptional database services, the software also has to be up to the job. That’s why several of the latest intelligent high-performance software components are integrated into Exadata, including features like Advanced

Compression, Secure Files, Advanced Security, Real Application Testing, and more. For example:

The Oracle Real Application Clusters (RAC) removes the database as single point of failure.

The Oracle Enterprise Manager software has a unique top-down design that delivers outstanding service quality at extremely low IT operating costs.

Oracle Automatic Storage Management (ASM) is designed to satisfy the requirements of Oracle databases in a grid environment and ensure simple system administration. Oracle ASM also delivers a high degree of protection in the event of storage or disk errors.

Either Oracle Linux 5 or Oracle Solaris Express can be used as the operating system for the database servers within Exadata

Database Machine.

Enterprise ready

The Oracle Exadata Database Machine is an out-of-the-box solution featuring everything required to deliver highly efficient data­ base services. This unique solution embodies the comprehensive know-how, extensive experience and sound knowledge of Oracle and Sun, so companies can be sure they will receive optimum support whether they’re introducing, implementing, migrating, or operating the appliance.

This means, companies benefit not only from the database machine’s integrated hardware, software, storage, and network technologies, but also from the corresponding support services.

SAP customers in particular can use this solution to access the extensive experience and outstanding expertise of Oracle and Sun.

It’s a fact that Oracle is the market’s leading database in the SAP environment. A multitude of customers all over the world rely on the Oracle partnership. The Oracle Exadata Database Machine for SAP software has been certified since June 10, 2011.

For more information please visit:

http://www.oracle.com/sap

Oracle Exadata Database Machine at a Glance

Combines technologies from Oracle and Sun

Boosts performance in database-supported OLTP and data warehousing applications and consolidates mixed workloads

Satisfies even the most stringent security and high-availability requirements

Makes complex integration work and manual tuning (database, storage, network, and server) superfluous

Optimally supports implementations, migrations, and consolidations for quick, inexpensive project runtimes

Enables users to implement a highly efficient centralized data pool featuring a multitude of system databases

High-level support services provided by Oracle Sun and selected partners

Available in a range of rack versions (half rack, quarter rack, full rack) to satisfy individual company requirements

C O N T E N T S

Hardware and Software

Engineered to Work Together

Oracle database for SAP is safe, reliable and scalable

2

Oracle Exadata Database Machine for SAP (Part 1)

3

Editorial

4

Oracle Database 11g Release 2 for SAP

10

Q&A Oracle Exadata Database Machine for SAP (Part 2)

14

Oracle Cloud for SAP

18

Oracle Sun Complete IT Infrastructure Stack to run SAP even better

23

SAP on Oracle Solaris

26

Oracle Solaris Enhancement

28

Release of Oracle Solaris 11 Express

30

Oracle and Fujitsu Enhance Sparc Enterprise

32

Optimizing Storage in SAP with Oracle Database 11g Release 2

38

Oracle Database Security for SAP Applications

44

Oracle Linux for SAP

46

Oracle VM for SAP

50

Oracle Advanced Compression at SHARP Japan

53

Oracle Partitioning for SAP at RWE Poland

54

Oracle Advanced Compression at TVS Motor Company

57

Eastman Kodak Company benefiting of Oracle Advanced Customer Services for SAP

58

SAP Mainframe Migration to Oracle Database at EDP Energias de Portugal

60

Index Key Compression at National Foods Australia

62

Oracle to Oracle Online Migration at Carl Zeiss

64

Oracle Real Application Clusters (RAC) for SAP at Bauerfeind

68

Oracle Partner Connectria

70

Oracle Partner Hosting with Oracle at Freudenberg IT

73

Oracle Partner Delta Consulting

74

Oracle Partner All4IT Group

75

Oracle Sun Collateral Reference List

76

Oracle Advanced Customer Services (ACS) for SAP

81

Oracle Partner IS4IT, SAP on RAC

82

Oracle DB related Notes for SAP

83

Imprint

3

D E A R S A P C U S T O M E R ,

Hardware, Software Engineered to Work Together.

Oracle provides the world’s most complete, open, and integrated technology stack, including database, business software, operating systems, servers, and storage.

Oracle’s product strategy provides flexibility and choice across the IT infrastructure.

More than two-thirds of all mid-size to large enterprise SAP customers in every industry entrust their application deployments to Oracle databases, and companies are running

SAP applications with Oracle databases on all major operating systems. The Oracle

Database and database options are constantly optimized for SAP applications. Now, with

Sun server, storage, and virtualization technology as well as the Oracle Solaris and Oracle

Linux operating systems, Oracle offers a complete technology stack; every layer is inte­ grated to work together as a single system. Oracle Linux 5 is certified by SAP on X86_64 platforms for all Unicode ver­ sions based on SAP NetWeaver 7.0X on Oracle Database 11g Release 2. Oracle’s open architecture and multiple operating system options provide excellent system availability, scalability, energy efficiency, powerful performance, and a low total cost of ownership.

Oracle Corporation and SAP AG have had an ongoing commitment to our joint customers for 22 years and our long­ standing reseller and customer support agreements provides enhanced access to Oracle database technology and world class customer support.

Our focus in this edition of the “Oracle Database for SAP Technology update” are the benefits of Oracle Database 11g

Release 2 including features such as; Advanced Compression, Secure Files, Advanced Security, Real Application Testing, and more. Oracle Real Application Clusters (RAC) enables use of clustered and active-active standby databases. Oracle

Enterprise Manager management software has a unique top-down design that delivers outstanding service quality at extremely low IT operating costs.

Oracle Exadata Database Machine includes Oracle Exadata Storage Software with Oracle Automatic Storage Management

(ASM) that is used as the file system and volume manager for Exadata. Oracle ASM provides a consolidated environment where multiple databases can be stored and managed within the same disk group, to deliver the industry’s best performing database solution, running on Oracle Linux and Oracle Solaris.

Please see the availability dates for Exadata on www.oracle.com/sap

Oracle Solaris 11 Express delivers advanced Oracle Solaris features that have been in development for over five years in an easy to use, installation-ready package, allowing customers to immediately use the latest Oracle Solaris features to deploy new applications.

Oracle provides reliability, performance, scalability, energy efficiency, and cost effectiveness. Thus, enabling even the most demanding SAP customers to meet their business requirements and transform their technology infrastructure into an eco-friendly data center.

The Oracle for SAP Service & Support team offers Advanced Customer Services (ACS) that includes; health checks, workshops, database migrations, performance, tuning and ACS Oracle Solaris Services for SAP Environments, including

Assisted Services Engagements (Analysis/Enhancement and SAP Readiness Service for IT Infrastructure).

For more information or to see current and previous editions go to:

www.oracle.com/sap

We welcome your comments and questions. Please contact us at:

[email protected]

Sincerely

Gerhard Kuppler

Senior Director Corporate SAP Account,

Oracle Corporation

4

O R A C L E D A T A B A S E 1 1 g R E L E A S E 2

F U N C T I O N A L I T Y C E R T I F I E D B Y S A P

I N T R O D U C T I O N

Oracle Database 11g Release 2 Enterprise Edition delivers industry leading performance, scalability, security and reliability on a choice of clustered or single-servers, running Windows, Linux, and UNIX.

It provides comprehensive features to easily manage the most demanding transaction processing, business intelligence, and content management applications.

Oracle Database 11g Release 2 Enterprise Edition comes with a wide range of options to extend the world’s #1 database to help grow your business and meet your users performance, security and availability service level expectations.

SAP has certified Oracle Database 11g Release 2

(please see SAP Note 1398634) with the following details:

• Only SAP products based on SAP Kernel

6.40_EX2, 7.x and higher are certified with

Oracle Database 11.2.

• A general release of Oracle Database 11g Rel. 2 is not provided for earlier SAP releases (SAP R/3

3.1I up to and including SAP R/3 4.6C). Similar to Oracle Database Version 10.2, there is only a temporary 11.2 release in direct connection with an SAP upgrade project for these older SAP versions.

• The SAP release of Oracle Real Application

Clusters (RAC) 11g Release 2 occurred at the same time as the general release of Oracle Database 11g

Release 2 in the SAP environment. For information about Oracle RAC support, (see SAP Note 527843).

It contains important details about the released

RAC configurations.

• As of Oracle 11g Database version 11.2.0.2, SAP fully supports Oracle Automatic Storage Manage­ ment Oracle (ASM) and its extended functionality to manage ALL data: Oracle Database files, Oracle

Clusterware files and non-structured general pur­ pose data such as Oracle and SAP kernel binaries, external files and text files. Oracle ASM simplifies, automates and reduces cost and overhead by provi­ ding a unified and integrated solution stack for all file management needs, eliminating the need for

3rd party volume managers, file systems and clusterware platforms. Oracle ASM has two major enhance­ ments that are important for running SAP:

• Oracle Cluster Repository (OCR) and voting files can be stored on Oracle ASM.

• Oracle RDBMS Home can be stored on Oracle’s new cluster file system ACFS.

This makes Oracle ASM the preferred storage platform for SAP running on Oracle Real Application Clusters as well as for SAP systems running on a single instance

Oracle Database (for more information about Oracle

ASM, see the article on page 14).

For details see

SAP Note 1550133.

Oracle Database 11g Release 2 provides customers more benefits: saving disk space with lower hardware costs, more performance, higher security, better manageability, exceeding productivity and at least in an outstanding high availability/disaster recovery for

SAP applications. The following provides a list of important features available for SAP customers today and many of them are unique to Oracle.

OLTP Table Compression

Oracle Database 11g introduced a new feature called

OLTP Table Compression that allows data to be compressed during all types of data manipulation operations, including conventional DML such as

INSERT and UPDATE. In addition, OLTP Table

Compression reduces the associated compression overhead of write operations making it suitable for transactional or OLTP environments as well. OLTP

Table Compression, therefore, extends the benefits of compression to all application workloads.

Oracle Database 11g Release 2 for SAP

5

Oracle’s OLTP Table Compression, part of Advanced

Compression, uses a unique compression algorithm that eliminates duplicate values within a database block, even across multiple columns. Compressed blocks contain a structure called a symbol table that maintains compression meta data. When a block is compressed, duplicate values are eliminated by first adding a single copy of the duplicate value to the symbol table. When compared with competing com­ pression algorithms that maintain a global database symbol table, Oracle’s unique approach offers signifi­ cant performance benefits by not introducing addi­ tional I/O when accessing compressed data.

The benefits of OLTP Table Compression go beyond just on-disk storage savings. One significant advantage is Oracle’s ability to read compressed blocks directly without having to first uncompress the block.

Therefore, there is no measurable performance degra­ dation for accessing compressed data. In fact, in many cases performance may improve due to the reduction in I/O since Oracle will have to access fewer blocks.

Further, the buffer cache will become more efficient by storing more data without having to add memory.

Since Oracle Database Rel. 10.2.0.2, SAP has certified the use of Index compression to save disk space for indexes and reduce total database size on disk. Custo­ mer experiences show that even after a full database reorganization has taken place, an additional 20% of total disk space reduction for the whole database can be achieved using index compression.

SecureFile Data Compression

SecureFiles is a new feature in Oracle Database 11g that introduces a completely re-engineered large object (LOB) data type to dramatically improve performance, manageability, and ease of application development. SecureFiles data is compressed using industry standard compression algorithms.

Compression not only results in significant savings in storage but also improved performance by reducing

IO, buffer cache requirements, redo generation and encryption overhead. SecureFile compression provides significant storage and handles in-line and out-of-line

LOB data which are getting more and more important in SAP applications and are widely used in SAP pro­ ducts such as SAP CRM, SAP XI, SAP NetWeaver

Portal, and even in SAP ERP.

Almost all non-cluster tables in SAP ERP use out­ offline LOBs that are unique to the Oracle database.

RMAN Backup Compression

The continuous growth in enterprise databases creates an enormous challenge to database administrators.

The storage requirements for maintaining database backups and the performance of the backup procedures are directly impacted by database size. Oracle Advan­ ced Compression includes compression technology that can dramatically reduce the storage requirements for backup data. Due to RMAN’s tight integration with Oracle Database, RMAN backup (widely used by SAP customers) data is compressed before it is written to disk or tape and doesn’t need to be uncom­ pressed before recovery – providing an enormous reduction in storage costs.

D A T A B A S E

11

g

Data Pump Compression

The ability to compress the meta data associated with a Data Pump job was first provided in Oracle Database

10g Release 2. In Oracle Database 11g, this compres­ sion capability has been extended so that table data can be compressed on export. Data Pump compression is an inline operation, so the reduced dump file size means a significant savings in disk space. Unlike operating system or file system compression utilities,

Data Pump compression is fully inline on the import side as well, so there is no need to uncompress a dump file before importing it. The compressed dump file sets are automatically decompressed during import without any additional steps by the Database Ad­ ministrator.

Data Guard Network Compression

Data Guard provides the management, monitoring, and automation software infrastructure to create, maintain, and monitor one or more standby databases to protect enterprise data from failures, disasters, errors, and data corruptions. Data Guard maintains synchronization of primary and standby databases using redo data (the information required to recover a transaction). As transactions occur in the primary database, redo data is generated and written to the local redo log files. Data Guard Redo Transport

Services are used to transfer this redo data to the standby site(s).

6

D A T A B A S E

11

g

With Advanced Compression, redo data may be transmitted in a compressed format to reduce the network bandwidth in an efficient way. Redo trans­ port compression is no longer limited to compressing redo data only when a redo gap is being resolved.

When compression is enabled for a destination, all redo data sent to that destination is compressed.

Deferred Segment Creation

Beginning in Oracle Database 11g Release 2, when creating a table in a locally managed tablespace, table segment creation is deferred until the first row is inserted. In addition, creation of segments is deferred for any LOB columns of the table, any indexes created implicitly as part of table creation, and any indexes subsequently explicitly created on the table.

The advantages of this space allocation method for customers running Oracle database underneath their

SAP applications are the following:

• Empty database objects will not consume any disk space

• Very important for SAP environments as 60-70% of all tables, LOBs, indexes and partitions in a SAP installation are empty

• Makes database installation for SAP a lot faster because creation of empty tables, LOBs, and indexes are dramatically faster

• Oracle Data Dictionary Space queries run substantially faster

Enhanced Add COLUMN Functionality

Before Oracle Database 11g adding new columns with

DEFAULT values and NOT NULL constraint required both an exclusive lock on the table and the default value to be stored in all existing records.

Now in Oracle Database 11g, the database can opti­ mize the resource usage and storage requirements for this operation, default values of columns are maintai­ ned in the data dictionary for columns specified as

NOT NULL. Adding new columns with DEFAULT values and NOT NULL constraint no longer requires the default value to be stored in all existing records.

This not only enables a schema modification in subseconds and independent of the existing data volume, it also consumes no space. Especially for large tables, updating table column results in reduced execution time and space saving.

Because ADD column is very common within SAP

BW applications and SAP upgrades, enhanced ADD

Column Functionality leads to:

• Factor 10-20 performance improvement for SAP

BW during ADD column process

• Saving large amount of disk space

Compared to Oracle Database 10g, the listed Oracle

Database 11g features give the following results:

Without

Compression

With compression and other space optimizations

Space

Savings

Database

(fully reorganized)

SAP ECC 6.0

SAP BW 7.0

SAP CRM 7.0

RMAN Backup

(for compressed database)

Export Data Pump

4,782 GB

1,413 GB

950 GB

2,817 GB

973 GB

1,976 GB

543 GB

334 GB

667 GB

156 GB

59%

62%

64%

76%

84%

SecureFile Performance

SecureFiles offer the best solution for storing file content, such as images, audio, video, PDFs, and spreadsheets. Traditionally, relational data is stored in a database, while unstructured content—both semi-structured and unstructured—is stored as files in file systems. SecureFiles is a major paradigm shift in the choice of files storage. SecureFiles is specifically engineered to deliver high performance for file data comparable to that of traditional file systems, while retaining the advantages of the Oracle Database.

SecureFiles offers the best database and file system architecture attributes for storing unstructured content.

SAP customers benefit from SecureFiles because of:

• Significantly faster access times compared to LOBs in SAP environments

• Increased transaction throughput on SAP cluster tables especially with RAC

• Prerequisite for compression of SAP tables containing LOBs (e.g. cluster tables)

Oracle Database 11g Release 2 for SAP

7

Overall transaction throughput increases when LOB data is stored in SecureFiles (see figure beside). LOB data stored in SecureFiles delivers equal or better per­ formance compared with LOB data stored in LONG or BasicFiles (LOB implementation prior to Oracle

Database 11g). SecureFiles improve dramatically the scalability of SAP applications running against Oracle

Database 11g RAC but also Oracle Database 11g

Single Instance benefits substantially from SecureFiles.

Therefore, a clear recommendation is given to migrate all existing LONG and Basicfile LOB data to Secure-

Files.

Tablespace Encryption

On many agendas, security is in the forefront and becoming much more important for customers.

Oracle has a lot of features in the area of security.

Especially for SAP customers, it is now very easy to encrypt sensitive data. Included within the Advanced

Security Option (ASO) is the technology to encrypt all data in a tablespace. Prior to Oracle Database 11g,

Oracle provided security features such as Column

Encryption through Transparent Data Encryption

(TDE) and Client Server (SAP Application Server)

Network Encryption.

Additional Encryption

Advanced Security Option (ASO) within Oracle Data­ base 11g includes RMAN Backup Encryption, so no one can read data from a (stolen) backup. In addition customers can easily encrypt export file with Oracle

Data Pump unstructured LOB data with SecureFile

Encryption.

DG Secure Network Transport

Data Guard provides a secure environment and prevents tampering with redo data as it is being transferred to the standby database. To enable secure transmission of redo data, set up every database in the Data Guard configuration to use a password file, and set the password for the SYS user identically on every system.

More Security – Database Vault

Oracle Database Vault is also certified for use with

SAP applications. With Oracle Database Vault, protective realms around SAP application database objects can be established to prevent privileged database users from accessing sensitive data and to enforce separation of duties among privileged database users.

SAP VBDATA Throughput (Insert/Read/Delete) row size in KB

LONGs (9.2,10.2) LOBs (10.2,11.2) Securefiles 11.2

BR*Tools Support for Oracle Database 11g

As of version 7.20, BR*Tools support the new features provided by Oracle Database 11g Release 2 which makes it very easy to implement them even in existing systems (see SAP Note 1430669).

In particular, the following operations are possible:

• BRSPACE provides special options for online reorganization, which allow you to activate the new OLTP table compression

• To convert the “old LOBs” (data type LONG or

LOB) to the “new LOBs” (data type SecureFiles),

BRSPACE provides a new action “lob2lob” within the reorganization function “tbreorg”

• As of patch 3, BRSPACE 7.20 supports the management of the index compression for Oracle

Database 10g as well as Oracle Database 11g

(see SAP Note 1464156)

• BRSPACE allows you to set the compression and encryption attributes at tablespace level when you create a new tablespace. Tables that are created in

(or moved to) such a tablespace then implicitly adopt these attributes, except if they are set explicitly at table level

• BRSPACE is aware of columns which contain data that are compressed by SAP. It makes sure that the useless overhead of an additional compression is avoided

8

Real Application Testing (RAT)

• Database Replay provides DBAs and system administrators with the ability to faithfully, accurately and realistically rerun actual production workloads, including online user and batch work­ loads, in test environments. By capturing the full database workload from production systems, including all concurrency, dependencies and timing, database Replay enables you to realistically test system changes by essentially recreating production workloads on the test system, something that a set of scripts can never duplicate. With database

Replay, DBAs and system administrators can test:

Database upgrades, patches, parameter, schema changes, etc.

• Configuration changes such as conversion from a single instance to Oracle RAC, Oracle ASM, etc.

• Storage, network, interconnect changes

• Operating system, hardware migrations, patches, upgrades, parameter changes statistics by running the SQL statements serially before and after the changes

• SQL Performance Analyzer (SPA) can predict and prevent SQL execution performance problems caused by environment changes. SQL Performance

Analyzer provides a granular view of the impact of environment changes on SQL execution plans and statistics by running the SQL statements serially before and after the changes.

The Oracle/SAP Development Team recently con­ cluded comprehensive testing of SAP applications using Real Application Testing to measure the effects of Advanced Compression for OLTP and SecureFiles on DML operations for SAP ERP. The testing activity consisted of using Database Replay to capture a pro­ duction workload from a Oracle Database Rel. 10.2.0.4

SAP database. This workload was then replayed multiple times against both compressed and noncompressed Oracle Database 11g Release 2 databases.

The test results can be read in the newsletter

http://www.oracle.com/newsletters/sap/volumes/volume19-en.pdf

as of page 12.

Direct NFS

With Oracle Database 11g Release 2, you can confi­ gure Oracle Database to access NAS devices directly using Oracle Direct NFS Client, rather than using the operating system kernel NFS client. Oracle

Database will access files stored on the NFS server directly through the integrated Direct NFS Client eliminating the overhead imposed by the operating system kernel NFS. These files are also accessible via the operating system kernel NFS client thereby allo­ wing seamless administration.

SAP customers can benefit from Direct NFS in the following way:

• Improves throughput of NAS solutions such as

NetApp

• Up to 50% more database throughput in NAS environments with multiple NICs

• Up to 20% CPU savings on database server

• Works for Single Instance and Real Application

Clusters (RAC)

• Works for UNIX, Linux and Windows Platforms

• Highly Available Network Solution

• Faster, easier and more available than any OS or NAS based bonding or trunking solution

• Direct NFS with NAS may provide higher throughput than traditional, more complex SAN solutions

• Superior to any bonding solution – faster and easier

• Better throughput than most SAN solutions

Oracle Database 11g Release 2 for SAP

99

Online Patching

A regular RDBMS patch is comprised of one or more object files and/or libraries. Installing a regular patch requires shutting down the RDBMS instance, relink­ ing the Oracle binary, and restarting the instance; uninstalling a regular patch requires the same steps.

With Oracle Database 11g, it is possible to install single or bundle patches completely online, without requiring the database instance to be shut down, and without requiring RAC or Data Guard configurations.

With online patching, which is integrated with

OPatch, each process associated with the instance checks for patched code at a safe execution point, and then copies the code into its process space.

Snapshot Standby

Easy conversion of a physical standby database to a reporting database – A physical standby database can be opened read/write for reporting purposes, and then flashed back to a point in the past to be easily converted back to a physical standby database. At this point, Data Guard automatically synchronizes the standby database with the primary database. This allows the physical standby database to be utilized for read/write reporting activities for SAP applications e.g. NetWeaver BI.

Out-of-place Upgrade

Starting with the first patch set for Oracle Database

11g Release 2 (11.2.0.2), Oracle Database patch sets are full installations of the Oracle Database software.

In past releases, Oracle Database patch sets consisted of a set of files that replaced files in an existing Oracle home. Beginning with Oracle Database 11g Release 2, patch sets are full installations that replace existing installations.

This is Oracle’s recommended way to apply a patch set.

You install the patch set into a new, separate Oracle home location. After you install the patch upgrade, you then migrate the Oracle Database from the older

Oracle home. The patch set upgrade is now the same process to upgrade from one version to another. Oracle recommends that you perform an out-of-place patch set upgrade, because this patch set application option requires much less downtime, and is safer because it does not require patching an ORACLE_HOME that is already being used in production. However, you must ensure that you have sufficient free disk space to accommodate two Oracle home directories at the same time (for more information check SAP note 1524205).

D A T A B A S E

11

g

SAP Bundle Patches (SBP)

Oracle database patches for UNIX-platforms are now delivered in form of so-called SAP Bundle Patches

(SBP) as of Oracle Database Rel. 10.2.0.4. SBPs are based on Oracle Patch Set Updates (PSUs) that are proactive cumulative patches containing recommen­ ded bug fixes and Critical Patch Updates (CPU) that are released on a regular and predictable schedule.

A SAP Bundle Patch consists of Current Patch Set

Update (PSU), SAP specific necessary Single-and

Merge-Patches which are not contained in the PSU, current SAP specific Optimizer-Merge-Patch,

README.html: installation manual for SBP, bugs_fixed.html: list of patches contained in SBP.

SBPs are cumulative and the current one contain all previous patches and then nes patches in addition.

In other words, customers always need to install only one, the most current, SBP using MOPatch.

10

O R A C L E E X A D A T A F O R S A P C U S T O M E R S

N O W A V A I L A B L E !

Database Consolidation and extreme Performance for your SAP ERP and BW/BI and more.

The Oracle Exadata Database Machine it is a complete package of servers, storage, networking, and software that is massively scalable, secure, and redundant. With Oracle Exadata Database Machine,

SAP customers can reduce IT costs through consolidation, manage more data on multiple compression tiers, improve performance of all applications, and make better business decisions in real time.

Q:

Why is the Oracle Exadata Database Machine an ideal optimization tool for companies using

SAP? – What are the main benefits for users?

A:

The Oracle Exadata Database Machine combines both software and hardware in one unique box. All the database features and storage functionalities are integrated in a system rack (X2-2 and X2-8) and all the components and modules are designed to work together – or in other words: “Hardware and

Software, Engineered to Work Together”.

The Database Machine is a pre-configured system ready for use on day one. It eliminates significant integration work, cost, and time from the database deployment process as well as the need to deploy a high-performance database system.

Database machines are tested in the factory and delivered ready for use. Because all database machines are the same, their characteristics and operations are well known and understood by Oracle field engineers and support. Individual customers will not need to diagnose and resolve unique issues that only occur on their configuration. Performance tuning and stress testing performed at Oracle on an exact replica of the customer’s configuration ensure better performance and higher quality.

The powerful servers within the Exadata Database

Machine (up to 64 cores and 2 TB RAM) allow customers to move multiple small databases to a single server for enhanced management and resource sharing. This can even be supported by a new feature called Oracle instance caging which can dedicate pro­ cessors to specific instances (a solution that prevents one instance from “hogging” the processors).

- Large databases can be spread over several RAC nodes.

- Exadata is suitable for any kind of load, OLTP,

OLAP or a combination of both.

We often refer to the 3 legs of a stool: extreme per­ formance, lower cost, and complete solution. The 3 legs are interconnected, for example, extreme perfor­ mance leads to less hardware, thus less floor space, cooling, etc. which results in lower cost. Having a complete solution on day one means less setup and configuration time, thus lower cost and so on.

Q:

Is Oracle Exadata only intended for companies using SAP?

A:

Oracle and SAP agreed to certify Exadata and

Oracle technologies (such as Oracle ASM and Oracle

Linux). All companies using SAP are potential customers who can benefit of the Oracle Exadata

Database Machine for SAP.

Benefiting most from the Oracle Exadata Database

Machine are definitely companies which provide database services based on the Oracle Database and database-based applications using the Oracle Database, such as SAP.

It can be assumed that between 70 and 80 percent of all SAP customers also use Oracle database servers for non-SAP purposes. This group of customers stands to benefit in particular from the Exadata Database

Machine.

Exadata can be considered as a consolidation plat­ form for any kind of Oracle database, regardless of the application. If a large number of databases share the platform, this will dramatically reduce admini­ stration costs and improve economic viability.

Q&A Oracle Exadata Database Machine for SAP

11

Q:

What position does the Oracle Exadata

Database Machine occupy on the market?

A:

Optimization is where Oracle is uniquely positioned to help customers meet their unique needs in today’s tough economic environment. We also have the experience to help you to solve these problems – helping maximize the return to your business and gain a competitive advantage.

Exadata provides the benefit of a common infrastructure when using a database for SAP and non-SAP applications, whether using OLTP, DW, or a combi­ nation of the two. Also, as a platform for consolidating several databases, it creates great opportunity for efficiency in the data center. It is truly a “cloud in a box.”

By consolidating non-SAP related Oracle databases and Oracle databases for SAP through Exadata, a

“database farm” is created.Virtually, all relevant SAP customers run several Oracle databases with several

SAP application solutions, the result of continuous growth over the last several years. Whether they are databases for SAP ECC 6.0, SCM, SRM or NW, BW all of these “SAP databases” can be consolidated into an Oracle Exadata Database Machine that results in benefits and efficient operation. Such data pooling and all the benefits it brings are an optimization priority for customers with a SAP IT infrastructure.

Compared with proprietary UNIX hardware, custo­ mers can save money by using the Oracle Exadata

Database Machine with standard CPUs. Unlike proprietary UNIX hardware, Exadata also offers needs-based future compatibility and progressive technologies with prospects.

Oracle allows customers to choose the hardware at the SAP application server level that is most suited to their needs.

Q:

Is there an alternative to the Oracle Exadata

Database Machine?

A:

The Oracle Exadata Database Machine has a uni­ que position in the market.

To reiterate: The multitude of individual components and the intelligent way in which they are combined make the Oracle Exadata Database Machine unique –

“Hardware and Software, Engineered to Work

Together”.

Q:

How much work is the implementation of the

Oracle Exadata Database Machine?

A:

The out-of-the-box approach means there is no need for the costly integration work required when using databases in a mission-critical environment.

The Oracle Exadata Database Machine can be imple­ mented and migrated in a short time span without lengthy and expensive project runtimes.

It can take weeks or months to build systems from scratch. Testing and validation is also an issue. The

Exadata Database Machine does not require schema configuration or tuning since this is completed prior to delivery, reducing deployment time by up to six months is not unusual. It also facilitates the management of storage, operating system, and database, reducing your ongoing cost.

This unique solution embodies the comprehensive know-how, extensive experience and sound knowledge of Oracle and Sun, giving companies optimum support in meeting their business requirements through the use of IT – as we’ve said before:

“Hardware and Software, Engineered to Work

Together.”

Given this setup, companies can not only access the

Oracle Exadata Database Machine with its inte­ grated hardware, software, storage and network tech­ nologies, but also the corresponding support services, whether introducing/implementing, migrating or operating the Oracle Exadata Database Machine.

12

Q&A Oracle Exadata Database Machine for SAP

Q:

How do SAP customers benefit from using the

Oracle Exadata Database Machine?

A:

The Oracle Database Machine is a tested out-of­ the-box solution featuring a fully integrated highavailability platform for database and database-based applications. Exadata for SAP enables a previously unheard of database service, allowing users to imple­ ment a highly efficient centralized data pool featuring a multitude of system databases.

The Oracle Exadata Database Machine for SAP is ideal for initiating consolidations or effectively sup­ porting ongoing consolidation initiatives, resulting in real IT cost savings.

Business benefits of Oracle consolidations are:

Performance – Massive parallel grid with wide

InfiniBand pipes increases data bandwidth between servers; intelligent software offloads data-intensive query processing to storage servers; utilizes latest

Intel Xeon processors, DDR3 memory, SAS drives and Smart Flash Caches.

Complete – Hardware, software and networking components delivered pre-configured; uses standard configurations and industry standard hardware; runs

Oracle database and options (e.g. Oracle RAC and partitioning).

We would expect to see significant improvements in performance in terms of OLTP and SAP BI/BW.

The Oracle Exadata Database Machine delivers the following benefits while also reducing TCO: best performance and scalability, best deployment flexibi­ lity, best availability, best support for very large data­ bases, best database security and best manageability and self-management. It’s a fact that Oracle is the market’s leading database in the SAP environment.

For the Oracle Exadata Database Machine to provide excellent and beneficial database services, the software has to be up to the job. That’s why several of the latest intelligent high-performance software components are integrated into the Database Machine.

The Oracle Database 11g Release 2 includes features such as Advanced Compression, Secure Files, Advanced

Security, Real Application Testing, and more. The

Oracle Real Application Clusters (RAC) enables use of clustered and active-active databases. The Oracle

Enterprise Manager management software has a uni­ que top-down design that delivers outstanding service quality at extremely low IT operating costs.

The Database Machine also includes Oracle Exadata

Storage Software with Oracle Automatic Storage

Management (ASM). Oracle Automatic Storage

Management is used as the file system and volume manager for Exadata. Oracle ASM provides a consoli­ dated environment where multiple databases can be stored and managed within the same disk group.

Exadata has fully redundant hardware; redundant servers, redundant storage servers, redundant network.

So any component can fail and the system as a whole will keep running.

SAP will expand utilities and tools such as BR*Tools or the Solution Manager to ensure Oracle Exadata

Database Machine administration (monitoring) and control from within the SAP environment.

Please see more in SAP Note 1590515 – SAP Soft­ ware and Oracle Exadata.

More detailed information and best practices can be found in the technical white paper “Using SAP

NetWeaver with the Oracle Exadata Database

Machine” located on SDN under

https://www.sdn.sap.com/irj/sdn/ora

Runs Oracle

10x Faster

*

The World’s Fastest

Database Machine

• Hardware by Sun

• Software by Oracle

*

But you have to be willing to spend 50% less on hardware.

10x faster based on comparing Oracle data warehouses on customer systems vs. Oracle Exadata Database Machines.

Potential savings based on total hardware costs. Oracle Database and options licenses not included. Actual results and savings may vary.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.

14

O R A C L E C L O U D F O R S A P

Oracle Automatic Storage Management (ASM) and ASM Cluster File System (ACFS) available for SAP customers

I N T R O D U C T I O N

Oracle Real Application Clusters 10g Rel. 2 and

Oracle Database 11g Rel. 2 for SAP has been imple­ mented by many small, medium and large SAP customers on all available and certified platforms for

SAP applications (HP-UX, AIX, Sun, Windows, and

Linux). The underlying shared cluster file system, required by Oracle RAC, was used depending on the platform and the operating system (e.g. HP Service

Guard Cluster File System for HP-UX, Sun QFS for

Sun, Network Appliance NFS and OCFS for Linux and Windows).

“Oracle Cloud File System” that compliments Oracle

Automatic Storage Management for Oracle Databases is now certified by SAP. This certification has been done as of Oracle version 11.2.0.2 for Oracle Single

Instance and Oracle Real Application Clusters

(Oracle RAC).

The Oracle Cloud File System includes:

• Oracle Automatic Storage Management (ASM)

• Oracle Automatic Storage Management Cluster

File System (ACFS)

• Oracle Automatic Storage Management Dynamic

Volume Manager (ADVM)

These three main parts of Oracle Cloud File System create an integrated foundation for database and general purpose files as well as an infrastructure for cluster and single node server configurations. The

Oracle Grid Infrastructure simplifies and streamlines management of volumes, file systems and cluster configurations, therefore eliminating the need for multiple 3 rd party software layers, complexity and cost.

Complexity and cost can be reduced enormously for

SAP customers using Oracle RAC by using SAPCTL

(SAP Control) based on Oracle Database Rel. 10.2

Clusterware, making SAP services highly available and eliminating the need of 3 rd party software.

Starting with Oracle Database 11g (11.2.0.2) Oracle

Cloud File System is the preferred storage platform for SAP systems running on Oracle Real Application

Clusters (RAC), as well as SAP systems running on a single Oracle Database. SAP customers are now able to use Oracle Cloud File System to manage ALL data: Oracle Database files, Oracle Clusterware files and non-structured general purpose data such as

Oracle and SAP kernel binaries, external files, and text files.

Overview of Automatic Storage Management (ASM)

Oracle ASM is a volume manager and a file system for Oracle database files that supports single-instance

Oracle Database and Oracle Real Application Clusters configurations. Oracle ASM is Oracle’s recommen­

ded storage management solution for SAP on

Oracle RAC and Oracle single instance that provides an alternative to conventional volume

managers, file systems, and raw devices.

Oracle ASM lowers the Oracle database storage total cost of ownership and increases storage utilization while improving performance and availability over traditional file system and volume management so­ lutions. Oracle ASM is easier to manage than con­ ventional file systems, has the performance of raw volumes, and is tightly integrated with the Oracle

Database forming the foundation of a storage grid for Oracle. Additionally, Oracle ASM eliminates the need for 3 rd party volume managers and file systems for managing the Oracle database files.

Oracle ASM uses disk groups to store data files; an

Oracle ASM disk group is a collection of disks that

Oracle ASM manages as a unit. Within a disk group,

Oracle ASM exposes a file system interface for Oracle

Oracle Cloud for SAP

15 database files. The content of files that are stored in a disk group is evenly distributed to eliminate hot spots and to provide uniform performance across the disks.

The performance is comparable to the performance of raw devices.

You can add or remove disks from a disk group while a database continues to access files from the disk group. When you add or remove disks from a disk group, Oracle ASM automatically redistributes the file contents and eliminates the need for downtime when redistributing the content.

The Oracle ASM volume manager functionality provides flexible server-based mirroring options.

The Oracle ASM normal and high redundancy disk groups enable two-way and three-way mirroring respectively. Oracle ASM files can coexist with other storage management options such as raw disks and third-party file systems. This capability simplifies the integration of Oracle ASM into pre-existing environments.

Overview of Oracle ASM Cluster File System (ACFS)

Prior to Oracle Database 11g Release 2, Oracle ASM was a volume manager and a file system for Oracle database files only. Now, Oracle customers can bene­ fit from a single integrated solution instead of acting as the systems integrator and dealing with the com­ plexities of integrating different software layers from different vendors in house. Oracle ASM, Oracle ACFS,

Oracle ADVM snapshot are tightly integrated with the Oracle Database, Oracle RAC, Clusterware and other Oracle technologies and presents a comprehen­ sive and well tested solution for SAP customers run­ ning the Oracle Database.

Oracle Automatic Storage Management Cluster File

System is a multi-platform, scalable file system, and storage management technology that extends Oracle

Automatic Storage Management functionality to sup­ port customer files maintained outside of the Oracle

Database. Oracle ACFS is tightly coupled with Oracle

Clusterware technology, participating directly in

Clusterware cluster membership state transitions and in Oracle Clusterware resource-based high availability

(HA) management. In addition, Oracle installation, configuration, verification, and management tools have been updated to support Oracle ACFS.

Oracle ACFS can be accessed and managed using native operating system file system tools and standard application programming interfaces (APIs). Oracle

ACFS can be configured and managed using Oracle

Enterprise Management tools. Oracle ACFS can be accessed using industry standard Network Attached

Storage (NAS) File Access Protocols: Network File

System (NFS) and Common Internet File System

(CIFS).

Figure 1

An Oracle ACFS file system is a layer on Oracle ASM and is configured with Oracle ASM storage, as shown in Figure 1. Oracle ACFS leverages Oracle ASM func­ tionality that enables:

• Oracle ACFS dynamic file system resizing

• Maximized performance through direct access to

Oracle ASM disk group storage

• Balanced distribution of Oracle ACFS across Oracle

ASM disk group storage for increased I/O parallelism

• Data reliability through Oracle ASM mirroring protection mechanisms

16

Overview of Oracle ASM Dynamic Volume Manager

(ADVM)

Oracle ASM Dynamic Volume Manager (Oracle

ADVM) provides volume management services and a standard disk device driver interface to clients. File systems and other disk-based applications send I/O requests to Oracle ADVM volume devices as they would to other storage devices on a vendor operating system.

An Oracle ADVM volume device is constructed from an Oracle ASM dynamic volume. One or more

Oracle ADVM volume devices may be configured within each Oracle ASM disk group. The Oracle

ADVM Driver maps I/O requests against an Oracle

ADVM volume device to blocks in a corresponding

Oracle ASM dynamic volume and disk set located within an Oracle ASM disk group. An Oracle ADVM volume device exports Oracle ASM volume manager features and ensures that volume mirrors remain consistent in the face of abnormal system shutdowns,

Oracle ASM instance failures, or system failures.

Oracle ADVM extends Oracle ASM by providing a disk driver interface to Oracle ASM storage allocated as Oracle ASM volume files. You can use Oracle

ADVM to create virtual disks that contain file systems.

These file systems contained on Oracle ASM volumes are able to support files beyond Oracle database files, such as executable files, report files, trace files, alert logs, and other application data files. Because Oracle

ADVM volumes are actually Oracle ASM files, they require the same administrative privileges as the

Oracle ASM files.

Oracle Automatic Storage Management Cluster File

System (Oracle ACFS) is layered on Oracle ASM through the Oracle ADVM interface. With the ad­ dition of the Oracle ADVM, Oracle ASM becomes a complete storage solution of user data for both data­ base and non-database file needs.

Moving SAP databases to Oracle Database 11g

Release 2 ASM

SAP customers can now move their databases to ASM, the preferred storage platform for SAP systems run­ ning on RAC and single instance.

Customers can migrate their current file systems to

ASM/ACFS/ADVM in a smooth way based on the best practices published on http://www.oracle.com/sap

, http://www.sdn.sap.com/irj/sdn/ora and

SAP Note 1550133

.

Based on these white papers the migration can be briefly described as follow:

• Oracle ASM Disk Groups configuration

• Oracle Grid Infrastructure installation

• Oracle Database 11g Release 2 and first patch set

(11.2.0.2) installation

• Configuration of Source and Target system

• Online database migration through RMAN using

“duplicate from active database” in case the OS platform does not change or if the source and target system have the same ENDIAN

• Off line database migration thorough RMAN using

“transportable tablespaces” or export/import or

Triple O based on Oracle GoldenGate if the platform changes (can also be used for homogeneous migra­ tion)

• For more information about the migration process, check the white papers mentioned above

Experts

Say

Exadata

“Stunning”

“A screamer”

“Performance boost of up to 300x”

“Wiped the floor with

Netezza/Teradata”

Customer Quotes in

Piper Jaffray Report, 10/19/10

oracle.com/exadata

Individual results depend on a number of factors and actual results may vary. 300x performance gain customer reported.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks

18

P R O V I D I N G A C O M P L E T E I T I N F R A S T R U C T U R E S T A C K

T O R U N S A P A P P L I C A T I O N S E V E N B E T T E R

Complete Stack for SAP Applications

Oracle’s complete, open, and integrated product stra­ tegy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun servers, storage, operating system, virtualization technology, database, middleware and management tools, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. Oracle’s open architecture and multiple operating system options gives our customers unmatched benefits, including excellent system availability, scalability, energy efficiency, leading performance, and low total cost of ownership.

Sun Flash Storage

Turbocharge database applications, improve business response times, and increase productivity using

Oracle’s Sun Flash products across a full range of blade, rackmount and scalable server products.

Sun Disk Storage

Oracle’s Sun storage fibre channel arrays provide mission-critical, tier-1 storage that scales in every dimension. Tailor performance profiles to site and application specific needs to achieve higher application performance while reducing power, space, and cooling requirements.

Oracle Sun Storage

Oracle’s Sun storage offers the industry’s broadest portfolio of high-performance, cost effective, and easy to manage storage solutions. These products optimize performance, maximize data protection, and reduce the cost of ownership for Oracle databases, applications, and heterogeneous environments.

Sun Unified Storage (OpenStorage)

Oracle’s Sun Unified Storage systems combine an innovative storage architecture and file system with storage analytics and management technologies to deliver leadership performance and value.

StorageTek Tape Storage

As the volume and value of data grows beyond online resources and backup windows, Oracle’s proven

StorageTek tape and library solutions help you manage complexity, control costs, and deliver on service level agreements.

Sun Storage Software

Oracle’s comprehensive suite of storage software efficiently manages data growth, optimizes storage hardware investments, and reduces the cost and complexity of storage management.

Sun Storage Networking

For enterprise customers looking for superior I/O connectivity, Oracle offers some of the fastest and most cost-efficient host bus adapters, switches, directors, and routers on the market today.

Oracle Sun Servers

Oracle’s complete portfolio of mission-critical servers are engineered to deliver record-breaking performance, simplified management, and cost-saving efficiencies.

Our systems are optimized to run Oracle Solaris,

Oracle Enterprise Linux, Oracle VM, and other leading operating and virtualization platforms with greater performance and efficiency.

Sun x86 Servers

Oracle is the only company that can offer tightly integrated x86 clustered systems from applications to disk. Oracle uses best-of-breed components to greatly simplify the deployment, management, and support of your IT infrastructure and to deliver unmatched performance and scalability.

Sun Blade Servers

Oracle’s Sun Blade modular systems integrate robust x86 and SPARC-based servers, storage, and advanced networking capabilities to support a complex and dynamic mix of IT workloads. Controlled by a single system management interface, the balanced architec­ ture of the Sun Blade 6000 chassis provides an open, standards-based infrastructure for virtualization and consolidation, as well as enterprise cloud deployments.

Sun SPARC Enterprise Servers

Oracle’s Sun SPARC Enterprise servers running

Oracle Solaris are ideal for mission-critical applications that require best-in-class availability, scalability, and manageability. The Sun SPARC Enterprise server family includes systems designed for optimal perfor­ mance on all application tiers, from highly concurrent web applications to complex enterprise applications and data warehouses. Sun SPARC Enterprise servers are designed to meet the needs of complex, multi-tier applications and are available in two series: The Sun

SPARC Enterprise T-Series with chip multi-threading

(CMT) technology for highly concurrent applications, and the Sun SPARC Enterprise M-Series for complex processing requiring mainframe-class capacity and availability.

Sun Networking Products

Oracle’s Ethernet, InfiniBand, and Fibre Channel products provide advanced network capabilities and serve as the foundation for increasing productivity, lowering ownership costs, and delivering new business services.

VIRTUALIZATION

Only Oracle offers the industry’s most comprehensive desktop-to-data center virtualization solutions port­ folio that can virtualize and manage your full hardware and software stack, from applications to disk.

Virtualization offers cost savings through consolidation and lower energy, facility, and labor costs. Oracle’s virtualization solutions provide these benefits and much more, including:

• Highly optimized and integrated hardware and software virtualization solutions

• Integrated management from applications to disk

• Easier and faster deployment of software

• Greater IT efficiency, agility, and flexibility

Backed by Oracle’s world-class support organization, customers now have a comprehensive, enterprise-class portfolio of virtualization solutions across the stack.

Server Virtualization

Oracle VM Server for x64

Oracle VM is server virtualization software that fully supports both Oracle and non-Oracle applications, and delivers more efficient performance. Oracle’s world-class support organization offers customers a single point of enterprise-class support for their entire virtualization environments, including Oracle

Database, Fusion Middleware, Applications, and

Linux, which are certified with Oracle VM.

19

20

Oracle VM Server for SPARC

Oracle VM Server for SPARC (previously called Sun

Logical Domains) provides highly efficient, enterpriseclass virtualization capabilities for Sun SPARC

Enterprise servers with Chip multi-threading (CMT) technology. Unlike other virtualization technologies,

Oracle VM Server for SPARC allows you to create up to 128 virtual servers on one system to take advanta­ ge of the massive thread scale offered by the CMT architecture. This capability is available at no addi­ tional cost.

OS Virtualization with Solaris Containers allows you to maintain the one-application-per-server deployment model while simultaneously sharing hardware resources. An integral part of the Solaris 10

Operating System, Solaris Containers isolate software applications and services using flexible, software defined boundaries and allows many private execution environments to be created within a single instance of the Solaris 10 OS. Each environment has its own identity, separate from the underlying hardware, so it behaves as if it’s running on its own system making consolidation simple, safe, and secure.

Safely consolidate multiple applications onto one system and increase your utilization rates with the advanced functionality of Solaris 10. Run Solaris 8,

Solaris 9 and Solaris 10 applications in Containers on the latest systems and save on power, space, cooling, administrative, and support costs.

Desktop Virtualization

• Oracle Virtual Desktop Infrastructure (VDI)

• Oracle Secure Global Desktop

• Sun Ray

• Oracle VM Virtual Box

Storage Virtualization

• Oracle Sun Storage Virtualization

• Oracle Automatic Storage Management

• Oracle Exadata

• Oracle VM Storage Connect

Operating Systems – Oracle Solaris

Oracle Solaris is the #1 enterprise OS for data centers, developers, and service providers. Oracle Solaris provi­ des industry-leading performance and scalability.

Oracle Solaris is designed to provide superior perfor­ mance and scalability. It optimizes the system CPU, memory, I/O, and network resources for a broad range of mission-critical workloads.

The proven reliability of Oracle Solaris gives custo­ mers built-in fault tolerance through features such as

ZFS, DTrace and Predictive Self Healing. Oracle

Solaris enables customers to increase system and service availability while reducing infrastructure costs and risk. Oracle Solaris offers the most complete range of reliability features and delivers data center reliability on systems ranging from a single processor to hundreds of processors and cores.

Oracle Linux

Oracle Linux combined with Oracle‘s Unbreakable

Enterprice Kernel brings the latest Linux innovations to market, delivering extreme performance, advanced scalability, and reliability for enterprise applications.

The combination is:

Fast—Delivers more than 75% performance gain in OLTP performance tests over a Red Hat 5

Compatible Kernel; 200% speedup of Infiniband messaging; 137% faster solid state disk access

Modern—Optimized for large servers; improved power management and energy efficiency; fine grained CPU and memory resource control; derived from the stable 2.6.32 mainline Linux kernel

Reliable—Supports the Data Integrity Extensions and T10 Protection Information Model, improves application uptime

Optimized for Oracle—Built and tested to run

Oracle hardware, databases, and middleware.

Recommended for all enterprise applications

Oracle Database for SAP

Oracle Database 11g Release 2 Enterprise Edition delivers industry leading performance, scalability, security and reliability on a choice of clustered or single-servers running Windows, Linux, and UNIX.

It provides comprehensive features to easily manage the most demanding transaction processing, business intelligence, and content management applications.

Oracle Database 11g Release 2 Enterprise Edition comes with a wide range of options to extend the world’s #1 database to help grow your business and meet your users’ performance, security and availability service level expectations.

SAP on Oracle Database 11g Release 2

SAP supports Oracle Database 11g Release 2 for

SAP products based on SAP Kernel 6.40, 7.x and higher. Oracle Database 11g (single instance) and

Oracle Real Application Clusters 11g for SAP are available for the major UNIX platforms (Solaris,

HP-UX, and AIX), Linux, and Windows – as listed with details regarding the OS versions in SAP Note

1398634. The SAP release of Oracle Real Application

Clusters 11g occurs at the same time as the general release of Oracle Database 11g in the SAP environ­ ment. For information about Oracle RAC support, see SAP Note 527843. It contains important details about the released RAC configurations.

Oracle Database 11g Release 2 already demonstrated its performance leadership by delivering a world record result for a two-tier configuration on the SAP

Business Intelligence-Data Mart (BI-D) standard application benchmark.

Some of the major new features for SAP customers are Advanced Compression (Table, Index,

SecureFiles, and Backup Compression), Real Appli­ cation Testing, Online Patching, Deferred Segment

Creation, Dictionary-Only Add Column, Sub and

Interval Partitioning, Direct NFS, Advanced Security

(Tablespace, SecureFile and Backup Encryption), and

Database Vault.

Customers who want to implement the new features provided by Oracle Database 11g Release 2 and Real

Application Clusters 11g can find detailed information in a series of technical white papers as well as in technical skill workshops offered by Oracle Services and Support for SAP.

Oracle General Availability of RAC for SAP

As of January 1, 2009, Oracle RAC is now in sup­ port status “General Availability (GA)” for use with

SAP systems. GA status is only valid for Oracle

10.2.0.4 and higher, which means that all new

Oracle RAC installations must meet this requirement.

Existing RAC customers (Oracle 9.2 and Oracle 10.2) will continue to receive full support for their installa­ tions. The GA status for Oracle RAC also means that customers can now use Oracle RAC for their produc­ tion SAP systems without any formal approval from

SAP. Customers are, however, only allowed to use the certified cluster components and SAP product versions as specified in SAP Note 527843. See this note for all further information, including the list of certified cluster components and SAP products.

Oracle Exadata: Sun Oracle Database Machine

The Sun Oracle Database Machine is the world’s fastest for any type of database workload, and the only database machine that runs transaction processing applications. It is a complete package of software, servers, storage and networking for all data manage­ ment, including data warehousing, transaction processing and consolidated mixed application work­ loads. The Sun Oracle Database Machine also includes

Oracle’s new Sun FlashFire technology to cache ‘hot’ data for dramatically improved transaction response times and throughput. With the Sun Oracle Database

Machine, customers can consolidate all their database applications, store up to ten times more data, search data up to ten times faster, and make faster business decisions in real time without making changes to applications.

Oracle Exadata Storage Servers combine Oracle’s smart storage software and Oracle’s industry-standard

Sun hardware to deliver the industry’s highest database storage performance. To overcome the limitations of conventional storage, Oracle Exadata Storage Servers use a massively parallel architecture to dramatically increase data bandwidth between the database server and storage. In addition, smart storage software off­ loads data-intensive query processing from Oracle

Database 11g servers and does the query processing closer to the data. The result is faster parallel data processing and less data movement through higher bandwidth connections. This massively parallel architecture also offers linear scalability and mission critical reliability.

21

22

Middleware and Systems Management

Security and Oracle Identity Management

Both Solaris features plus Oracle middleware tools help SAP customers run their environment safe and secure, provision users and services and prevent risk from daily IT operations. Some examples are:

• Meet stringent access-control demands — Provide the strong mandatory access controls required by governments and financial institutions using

Oracle Solaris

Trusted Extensions

Validate system security — Verify the integrity of your system using Oracle Solaris Secure

Execution and file verification features

Delegate appropriate privileges — Reduce risk by granting only the privileges needed with user and process rights management

Simplify administration — Use the open stan­ dards based Oracle Solaris cryptographic and key management frameworks for file and network encryption

Ensure strong defenses — Protect your system against attack using the Secure By Default networking profile, IP Filter firewall, TCP

Wrappers and IPsec/IKE

Oracle Identity Management

Oracle Identity Management 11g enables customers to efficiently comply with regulatory requirements, secure critical applications and sensitive data, and lower operational costs. Using the most complete and best-in-class suite of identity management solu­ tions available, enterprises can manage the entire user identity life cycle across all enterprise resources — both within and beyond the firewall. Oracle Waveset, the former Sun IDM product, is integrated and works together with SAP BO Access Control to provide an end-to-end security and governance and risk solution for SAP customers.

IT Management

Oracle Enterprise Manager 11g helps IT organizations achieve an ROI of 149% for their IT management investments while also helping them to reduce customer-reported IT issues by as much as 80%.

Oracle Sun has integrated Oracle’s Enterprise Manager

Ops Center with SAP Adaptive Computing Controller

(ACC) and thus lets SAP customers deploy and con­ figure their SAP landscape on Oracle Sun IT layers more easily.

Efficiently Manage Your Sun Hardware with

Ops Center

Oracle Enterprise Manager Ops Center is the most comprehensive solution for managing physical and virtual Sun infrastructure, including Sun servers,

Solaris operating systems, and Solaris and SPARC virtualization technologies. It also provides manage­ ment for Linux operating systems from Oracle, Red

Hat, and SUSE.

With its rich lifecycle management capabilities and built-in automation, Ops Center dramatically improves the efficiency of IT operations while reducing system downtime. Ops Center’s world-class configuration and patch management capabilities ensure that systems stay accurate and up to date, providing greater security and compliance in the data center.

SAP on Oracle Solaris

23

S A P O N O R A C L E S O L A R I S

The Oracle Solaris Operating System

The Oracle Solaris Operating System – supported on over 1000 x86 and SPARC platforms – delivers the performance, stability and security our customers demand. With thousands of applications available on

Solaris, one OS can span your entire enterprise: the

Web tier, the data warehouse, and the most demanding technical applications. Moving to Solaris 10 is easy, whether you’re upgrading from an older Solaris release or migrating from another OS. Oracle Sun and SAP have worked together since 1993 to provide a scalable, reliable, secure, flexible, and open computing infra­ structure for customers around the globe. Over time, our joint efforts have paid off, helping Sun to con­ sistently achieve many SAP Sales and Distribution standard application benchmark world records.

Sun has 15 years of experience in scaling the OS to support throughput workloads. SAP leverages the scalability and performance of Solaris, whether on a

72-CPU SMP server, a 32-thread CoolThreads server, or a grid of x64 servers. With Solaris Containers, you can securely consolidate applications and increase the utilization of system resources by up to 80%. Solaris

ZFS enables file systems to grow dynamically to virtually any size. All these features running on Sun servers create a powerful, efficient environment that can quickly scale and adapt to changes in demand or business processes.

Increase Business Efficiency, Lower Costs

Enterprises are under tremendous pressure to do more with less: roll out new business services faster, fit more servers into the same space, and comply with new regulations — all while budgets are shrin­ king and headcount is frozen.

Lowering TCO

Server consolidation with Solaris results in substantial reductions in total cost of ownership (TCO). Such information is always more meaningful if it is specific to your installation, and Oracle has TCO tools that can help you calculate the cost of your current infra­ structure as well as the TCO of a consolidated infra­ structure. Such server consolidations range from replacing 9 servers to as many as 20 servers with a single server (see table for sample savings based on real-world configurations). A free onsite data center assessment is available.

2 IBM p595, 24 CPUs

High-availability requirements

2 HP Superdome Itanium 2,

80.000 SAPS, 2x EMC CLARiiON

CX4 model 240, VxVM, VxFS

14 HP servers (different types, PA-RISC)

2 Sun M8000, 12 4 Core CPUs

2 Sun B6000 with 12 x64 Blades

(4 4-core 32GB) and 4 CMT blades

(1 T2 8-core 32GB)

2 Sun X4600, 90320 SAPS, 256 GB,

2x Sun StorageTek 7410,

Solaris ZFS

2 Sun X4600, 2 Sun M3000

23% lower operating costs than current configuration;

35% lower investment than proposed

IBM P6 solution

89% savings in energy and cooling

87% savings in hardware maintenance

100% savings Veritas software license

ROI within 6 months

76% savings in energy and cooling,

HW maintenance not considered,

ROI within 2 years

Sample TCO Savings with Sun Server Consolidations

When TCO comparisons take into account costs for years 1 through 3 rather than year 1 only, Solaris wins over other options such as Linux that might appear low-cost but come with additional administration and licensing costs. The value-added features of Solaris coupled with its cross-hardware compatibility make its TCO very competitive indeed. When companies find themselves at an inflection point in SAP deploy­ ment, needing to squeeze the most value from existing

SAP seats and licenses, server consolidation is an im­ portant way forward. In this context, it makes sense to consider Solaris for the following reasons:

24

Solaris’ platform compatibility means that it runs on everything from laptops to high-end servers.

Deploy Solaris on low-cost systems to achieve highperformance and stability. Having one operating system run on various computing platforms signifi­ cantly reduces administration cost.

Virtualization is free

Solaris Containers are the only virtualization option currently supported by both Oracle and SAP

(Oracle supports running in Oracle VM and in

Solaris Containers; SAP supports running in VM ware and in Solaris Containers). Examine case studies regarding Containers for further details about the enterprise benefits of free virtualization using Solaris

Containers.

Solaris is green

Green IT offers sustainability, energy and cost savings, and compliance with emerging regulations.

360-degree support for running SAP

Having a single source for support is also a compel­ ling value proposition for enterprise data centers.

If problems arise, calling Oracle Sun will solve the problem. Oracle Sun’s role as an SAP Global

Technology Partner, the Solaris Lab for SAP, and the

Oracle Solution Center in Walldorf as well as SAPcertified migration consultants highlight Oracle’s commitment to supporting SAP customers.

Less stress

Some advantages of Solaris are less easily quantified.

In today’s economy, businesses need a painless solution that solves problems and reduces stress. Solaris offers proven and unparalleled stability. Solaris’ TCO is low in part because it needs so little administration and administering Solaris (for example patch management) is much easier than administering Linux. It just works.

Flexibility and agility

Cutting-edge technology features open the way for changing business processes and business network transformation. ZFS, virtualization, DTrace, network virtualization, identity management and many other capabilities make Solaris and Oracle software the ideal solutions for the changing business landscape.

Compliance and security

Support for and integration with SAP GRC as well as robust secure as configured OS-level security are important enterprise considerations.

Low TCO

Solaris, though often thought of in the context of high-end RISC servers, is included with Sun servers.

For customers facing challenging business and tech­ nical requirements such as lowering costs, simplifying system administration, and maintaining high service levels, the Oracle Solaris operating system is the ideal choice. Only Solaris’ innovative, built-in features deliver:

Reliability

Availability — Predictive Self Healing provides both hardware and software resiliency with auto­ matic predictive component retirement, software restart, and live upgrade of the OS and applications, as well as simplified service administration that reduces opportunities for errors

Data Integrity — Oracle Solaris ZFS, an advanced file system, provides unmatched data integrity, automated error correction, and integrated data services that include unlimited snapshots and file compression

DTrace — DTrace Analytics provide safe, live observability from the lowest level of the kernel to high-level application constructs, allowing you to optimize performance and quickly solve issues in production environments

Performance/Scalability

Optimization — Solaris is optimized for the latest

SPARC, Intel, and AMD processor technologies, high performance flexible networking, encryption acceleration, and memory allocation

Efficient Consolidation — Oracle Solaris

Containers provide built-in, high-performance and flexible virtualization on any system, allowing for highly efficient consolidation, relocation and replication of application environments. P2V capabilities make it fast and easy to rehost existing

Oracle Solaris 8 and 9 applications onto Oracle’s latest modern Sun SPARC servers

Security

Oracle Solaris security, including Solaris Trusted

Extensions, provides the separability and control required by governments and financial institutions without sacrificing hardware and application com­ patibility.

SAP on Oracle Solaris

25

26

Oracle Solaris Enhancement

O R A C L E D E L I V E R S O R A C L E S O L A R I S E N H A N C E M E N T

Update of the #1 Enterprise Operating System Provides Mission-Critical Security,

Reliability and Performance on SPARC and x86 Systems

Building on its leadership in the enterprise operating system market, Oracle announced Oracle Solaris 10

9/10, Oracle Solaris Cluster 3.3 and Oracle Solaris

Studio12.2.

• 10 of the top 10 Telecommunications Companies,

Utilities and Banks use Oracle Solaris

• Oracle Solaris is now developed, tested and suppor­ ted as an integrated component of Oracle’s “appli­ cations-to-disk” technology stack, which includes continuous major platform testing, in addition to the Oracle Certification Environment, representing over 50,000 test use cases for every Oracle Solaris patch and platform released

• Oracle Solaris 10 9/10 provides networking and performance enhancements, virtualization capabili­ ties, updates to Oracle Solaris ZFS and advancements to leverage systems based on the latest SPARC and x86 processors

• The Oracle Solaris 10 9/10 update includes new features, fixes and hardware support in an easy-to­ install manner, preserving full compatibility with over 11,000 third-party products and customer applications

• Oracle Solaris is designed to take advantage of large memory and multi-core/processor/thread systems and enable industry-leading performance, security and scalability for both existing and new systems

• Oracle Solaris Cluster 3.3 builds on Oracle Solaris offer the most extensive, enterprise high availabi­ lity and disaster recovery solutions.

It provides the highest level of security with Oracle

Solaris Trusted Extensions for mission-critical applications and services

• Supports InfiniBand on public networks and as storage connectivity and is tightly integrated and thoroughly tested with Oracle’s Sun Server and

Storage Systems

Oracle Solaris 10 9/10 features include:

• Networking and database optimizations for Oracle

Real Application Clusters (Oracle RAC). Oracle

Solaris Containers now provide enhanced “P2V”

(Physical to Virtual) capabilities to allow customers to seamlessly move from existing Oracle Solaris 10 physical systems to virtual containers quickly and easily

• Increased reliability for virtualized Solaris instances when deployed using Oracle VM for SPARC, also known as Logical Domains

• Oracle Solaris ZFS online device management, which allows customers to make changes to file system configurations, without taking data offline

• New Oracle Solaris ZFS tools to aid in recovering from problems related to unplanned system down­ time. Operating system, database and other Oracle

Solaris patches are now verified and coordinated to provide the highest levels of quality, confidence and administrative streamlining

Only Oracle Database 11g

Release 2 provides for

SAP customers

Best Performance & Scalability

Fully integrated, platform independent active-active clustering solution for both SAP and database through RAC and Clusterware/SAPCTL

Dictionary only add column with default

High Performance NAS Storage through Direct NFS

Best Deployment Flexibility

Online Patching

Real Application Testing Option

Best Availability & Reliability

Updatable Standby Database

Fully integrated, platform independent active-active clustering solution for both SAP and database through RAC and Clusterware/SAPCTL

Best Support for Very Large Databases

RMAN Backup Compression

SecureFile out-of-line LOB data compression

Deferred Segments Creation

Disk-Based Bitmap Indexes

Dictionary only add column with default

High Performance NAS Storage through Direct NFS

Best Database Security

• Tablespace Encryption

• RMAN Backup Encryption

• Data Guard Secure Network Transport

• Database Vault

Best Manageability & Self-Management

• Real Application Testing Option

• Online Patching

• Automatic Workload Repository (AWR)

Oracle other DBs

Oracle – the # 1 Database for Deploying SAP Applications

oracle.com/sap [email protected]

Copyright © 2010, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.

Other names may be trademarks of their respective owners.

28

SOLARIS

E N A B L E S F I R S T D E P L O Y M E N T

S O L A R I S 1 1 F E A T U R E S , A L S O

E X A D A T A

O F T H E L A T E S T O R A C L E

A V A I L A B L E O N O R A C L E

Oracle Releases Oracle Solaris 11 Express

Oracle announced immediate availability of Oracle

Solaris 11 Express, demonstrating Oracle’s continued commitment and R&D investment in Oracle Solaris.

Oracle Solaris 11 Express delivers advanced Oracle

Solaris features that have been in development for over five years in an easy to use, installation-ready package, allowing customers to immediately use the latest Oracle Solaris features to deploy new applications.

New availability features greatly reduce planned downtime by up to 50%, virtually eliminating tradi­ tional patching and maintenance related reboots and vastly improving system boot time to tens of seconds.

Oracle Solaris 11 Express adds network virtualization and resource management to the complete, built-in virtualization capabilities of Oracle Solaris, providing the highest performance virtualization environment with the lowest overhead.

Oracle Solaris 11 Express will also power the Oracle

Exadata X2-2 and X2-8 Database Machines.

My Oracle Support telemetry integration with the

Oracle Solaris in-depth fault management architecture allows customers to receive proactive and preemptive support that reduces service outages from known issues.

Oracle Solaris is the #1 enterprise operating system, providing mission-critical availability, security and performance on both SPARC and x86 systems.

Oracle Solaris 11 preserves guaranteed binary compa­ tibility with over 11,000 third-party products and customer developed applications on more than 1,000

SPARC and x86 systems from Oracle and other hard­ ware providers.

Key Features of Oracle Solaris 11 Express include:

Networking virtualization and resource manage ment capabilities that increase throughput, speed up applications, and reduce network loads and complexity

• Increased Oracle Database 11g and Java-based application performance through jointly engineered improvements, such as memory management and

I/O enhancements. ZFS enhancements for file and block de-duplication, encryption and provisioning

• Multi-tenancy with enhanced security for today’s virtual and cloud environments implementing the latest security standards

• Further reductions in number of maintenance operations that require a reboot. Fast Reboot, which allows customers to recover systems and databases in tens of seconds versus tens of minutes

• Leading edge patching, upgrade and installation capabilities designed to reduce risk and greatly simplify the most common system administrator tasks

• Maximum performance and scale for future hardware that will scale to tens of thousands of hardware threads, hundreds of terabytes of system memory and hundreds of Gigabits of I/O

• A built in snapshot facility that always keeps a backup of the system boot image and allows custo­ mers to revert back to the old version with a simple reboot

Oracle Solaris 11 Express

29

Additional Facts

During his keynote presentation at Oracle OpenWorld

2010 in San Francisco, Oracle Executive Vice

President, John Fowler, showcased key technology innovations and outlined the value of hardware and software, engineered to work together.

Oracle’s complete, open and integrated solutions make it easier for customers to run a modern data center, delivering better performance, availability, security and management.

Reiterating Oracle’s commitment to SPARC, Fowler introduced the industry’s first 16-core processor, the

SPARC T3, and SPARC T3 systems, which deliver highly optimized system performance, efficiency and scalability for customers running mission-critical applications. He unveiled eight world-record bench­ mark results, running the new SPARC T3 server family.

Oracle is increasing its investment in the Oracle

Solaris operating system and announced Solaris 11

Express.

Oracle Solaris 11 Express will provide customers and partners with early access to the latest Oracle

Solaris 11 technology.

Oracle Chief Corporate Architect, Edward Screven, joined Fowler to discuss Oracle’s Unbreakable

Enterprise Kernel, a highly optimized Linux kernel for the Oracle Linux operating system. He discussed

Oracle Virtualization, the most complete, open and integrated virtualization offering from desktop-to­ datacenter that includes Oracle VM for SPARC 2.0, with advanced virtualization features for the new

SPARC T3 servers.

Fowler also unveiled the next-generation Sun ZFS

Storage Appliance product line that provides the best unified storage solutions for deploying Oracle

Database and Applications, and for data consolidation and data protection for Oracle Applications.

30

Oracle and Fujitsu Enhance Sparc Enterprise

O R A C L E A N D F U J I T S U E N H A N C E S P A R C E N T E R P R I S E

M - S E R I E S S E R V E R S W I T H N E W P R O C E S S O R

Delivers Improved Performance and Investment Protection for Mission-Critical Computing

Continuing their more than 20-year partnership and leadership in mission-critical computing, Oracle and

Fujitsu announced the enhanced SPARC Enterprise

M-Series server product line with a new processor

SPARC64 VII+. Oracle and Fujitsu also unveiled the unified enclosure design of the Oracle and Fujitsu

SPARC Enterprise M-Series servers which features the logos of both companies.

Jointly designed and manufactured by Oracle and

Fujitsu, the enhanced SPARC Enterprise M-Series servers deliver increased performance, improved manageability and maximum investment protection for mission-critical computing.

The SPARC Enterprise M-Series servers run Oracle

Solaris and deliver extreme reliability and scalability, and tightly engineered performance optimizations for customers running mission-critical SAP appli­ cations. Customers running other applications will also benefit from the improved performance of the

SPARC Enterprise M-Series servers.

The new SPARC64 VII+ processor provides faster memory access and increased compute power, including:

Increased clock speed of up to 3.0 GHz and double the size of the L2 cache up to 12MB, delivering up to 20 percent more performance. (1)

SPARC hardware and Oracle Solaris jointly enginee­ red for maximum performance.

Oracle is optimizing the hardware, operating system and Oracle Applications to deliver maximum system performance.

The SPARC Enterprise M-Series servers with Oracle

Solaris provide mission-critical reliability, availability and serviceability (RAS) for applications that need to be “always on,” including:

Predictive self-healing, component redundancy and hot-swap, memory mirroring and fault containment with Dynamic Domains and Solaris Containers.

Extensive combined hardware, operating system and application testing to improve reliability and perfor­ mance of the servers.

The SPARC Enterprise M-Series servers protect customer hardware and software investments with easy in-system processor and system board upgrades that enable customers to mix multiple generations of processors in one server, all running at full speed.

The recently announced Oracle Enterprise Manager

11g OpsCenter has new SPARC Enterprise M-Series­ specific management capabilities, including:

Simplified management for the entire integrated hardware and software stack.

The ability to create, manage, provision and configure

Dynamic Domains and Solaris Containers, making the SPARC Enterprise M-Series servers a better consolidation platform.

The SPARC Enterprise M-Series servers are Oracle and Fujitsu’s comprehensive line of SPARC Solaris servers, ranging from the single-socket M3000 to the

64-socket M9000. This announcement completes a full refresh of Oracle and Fujitsu’s entire line of SPARC servers; further demonstrating Oracle and Fujitsu’s continuing investment in the SPARC architecture.

32

O P T I M I Z I N G S T O R A G E I N S A P W I T H

O R A C L E D A T A B A S E 1 1 g R E L E A S E 2

Introduction

Using actual customer data, Oracle Database 11g

Release 2 compression and space optimizations reduced the overall size of SAP systems from 4.7 TB to 1.9 TB for R/3 (ECC6.0), from 1.4 TB to 0.5 TB for BW (7.0) and from 0.9 TB to 0.3 TB for CRM (7.0).

This article discusses the Oracle Database 11g Re­ lease 2 capabilities that enable database administrators to control the ever-expanding storage volumes of their SAP databases and quantifies how those features will benefit the underlying database in a SAP envi­ ronment.

Exponential increases in data volumes in recent years have put enterprise IT infrastructures under severe pressure – from a cost, performance, scalability and manageability perspective. It has become imperative to employ more efficient ways of storing and mana­ ging data to meet the growing demands being placed on IT systems. Drastic increases in storage volumes are evident in all types of applications, however, enterprise applications have proven to be among the fastest growing applications.

Businesses also have growing requirements to run applications and analytics faster and faster in spite of the growth in storage volumes. The capabilities provided by Oracle’s Advanced Compression Option

(ACO) enables many customers to run the database in an in-memory mode by being able to fit the entire working set of the application in memory after 2x to 3x compression – giving applications a significant leap in performance. And given the growth experien­ ced by today’s databases, operations like backups are increasingly seen as taking longer to perform –

Oracle’s Advanced Compression Option can help make those operational tasks faster, thereby providing both storage efficiency + performance as benefits.

Even prior to Oracle Database 11g, Oracle had already been a world leader in storage efficiency for customer data – Oracle’s database size is generally significantly smaller than other databases because of the key attri­ butes of Oracle’s data representation on disk (see

Storage Efficiency section below). This has helped

Oracle databases, especially under SAP, to be more efficient in terms of data storage compared to other vendors’ databases. Now with Oracle Database 11g

Release 2, Oracle has again set the industry standard by becoming a leader in compressed technology.

Storage Efficiency

Even before applying compression, there are significant advantages in the way data is internally stored in an

Oracle database. Oracle’s storage structures focus on efficiency and utilize only the minimum required space for each data type. Numeric data is stored with variable length in Oracle - NUMBER data type ­ which means that Oracle uses only the minimum required space to store the NUMBER data type.

Compare this to other DBMSes, which often store numeric data using a fixed length format - DECI­

MAL data type. A DECIMAL(16,2) data type, for example, will require 16 digits in other DBMSes – no matter the actual number of digits.

Similarly, when storing variable length character data using VARCHAR, there is often more overhead with other DBMSes than with Oracle Database. Some

DBMSes uses four additional bytes to store informa­ tion about VARCHAR data, irrespective of the size of actual data. For example, a VARCHAR(10) field containing the string ‘DB’ could require a total of

2+4=6 bytes of storage in other DBMSes. Oracle

Database’s overhead for storing such data can be as small as one byte, depending on the actual data size.

In this example, Oracle Database will use only one additional byte to store information and will require

2+1=3 bytes of storage.

Optimizing Storage in SAP

33

To understand the impact of Oracle’s efficient internal storage structures on real world data, it is important to remember that even without compression there are significant differences in the way data is internally stored in Oracle compared to other DBMS’es. Because of this greater storage efficiency, Oracle requires less storage space, out-of-the-box, for the same data com­ pared to other DBMS’es – even without (explicit) compression. Depending on the table structure, this difference can easily get extended to a point where other DBMSs use 40-50% more space than

Oracle Database to store an equivalent dataset in a real world setting.

Index Compression and Bitmap Indexes

Index compression is part of the Enterprise Edition so no additional options or licenses are required.

Index compression allows compression of key column values in an index or index organized table, thereby reducing the storage for repeated values. Starting with Oracle Database 10.2.0.2, SAP certified the use of index compression to save disk space for indexes and reduce total database size on disk. Customer experiences show that up to 75% less disk space

(compared to using non-compressed indexes) is needed for key compressed indexes. Real world example:

The size of the index ‘GLPCA~1’ was reduced from

18GB to 4.5GB. Even after full database reorganiza­ tion has taken place, an additional 20% of total disk space reduction for the whole database can be achieved using index compression.

Bitmap indexes are used in SAP BW to model star and snow flake schema’s in the database. Through the use of bitmap indexes, Oracle is able to implement highly efficient star transformation techniques for

SAP BW reports. Bitmap indexes are compressed by definition and do not require compression to be tur­ ned on separately. A bitmap index uses a bitmap (or bit vector) for each key value instead of a list of row identifiers. As the bitmap representation is very effi­ cient from a storage perspective, bitmap indexes can save significant space over other index types, especially for low and medium cardinality data, and also provide significant performance improvements. For columns where each value is repeated hundreds or thousands of times, a bitmap index typically could be less than

25% of the size of a regular B-tree index.

Oracle Advanced Compression

The Oracle Database 11g Advanced Compression

Option introduces a comprehensive set of compression capabilities to help customers maximize resource utilization and reduce storage costs. It allows IT administrators to significantly reduce their overall database storage footprint by enabling compression for all types of data – be it relational (OLTP table compression), unstructured (SecureFiles Compression and Deduplication), network (Data Guard Redo

Transport) or backup (RMAN and Data Pump) data.

Although storage cost savings are often seen as the most tangible benefit of compression, innovative technologies included in the Advanced Compression

Option are designed to reduce resource requirements and technology costs for a number of components of your IT infrastructure, including memory and net­ work bandwidth. A brief description of each Advanced

Compression capability is outlined below, followed by an example benefit of implementing that features in a SAP environment.

34

OLTP Table Compression

Oracle’s OLTP Table Compression uses a unique compression algorithm specifically designed to work with OLTP applications. The algorithm works by eliminating duplicate values within a database block, even across multiple columns. The compression ratio achieved in a given environment depends on the nature of the data being compressed, specifically the cardinality of the data. In general, SAP customers can expect to reduce their storage space consumption by a factor of 2x to 4x by using the OLTP Table

Compression feature. That is, the amount of space consumed by compressed data will be two to four times smaller than that of the uncompressed data.

The benefits of OLTP Table Compression go beyond just on-disk storage savings. One significant advantage is Oracle’s ability to read data in compressed blocks directly without having to first uncompress the block.

Therefore, there is no measurable performance degra­ dation for accessing compressed data. In fact, in many cases performance will improve due to the reduction in I/O since Oracle will have to access fewer blocks.

Furthermore, the buffer cache will become more efficient by storing more data without having to add memory.

SecureFiles Compression and Deduplication

SecureFiles, a feature introduced in Oracle Database

11g Release 1, offers a “best-of-both-worlds” architec­ ture for storing semi-structured and unstructured content, such as documents, spreadsheets and XML files. SecureFiles is specifically engineered to deliver high performance for file data comparable to that of traditional file systems, while retaining the advanta­ ges of the Oracle database. SecureFiles is designed as a superset of the ANSI standard LOB data type and offers easy migration from existing BasicFile LOBs, the precursor to SecureFiles.

Securefiles are important for the following reasons:

• Very important for SAP Applications like CRM,

Portal and PI as they use the LOB Data type a lot for storing documents, contracts, workflow information and etc…

• Significantly faster access times compared to LOBs in SAP environments – improved performance over

Basicfiles and LONGs for larger LOBs

• Improved Oracle RAC scalability over Basicfiles – increased transaction throughput on SAP cluster tables especially with Oracle RAC

• Prerequisite for compression and encryption

• Used by all SAP products in the following way:

Replacing LONG and LONG RAWs used in many

SAP tables such as SAP cluster tables in SAP ERP

Advanced Compression has two storage optimization features that can be leveraged with SecureFiles. The first feature, SecureFiles Deduplication, is an intelligent technology that eliminates duplicate copies of

SecureFiles data. Oracle stores one copy of the

SecureFiles LOB and replaces the duplicate copies with references to the first copy. Consider a content manage­ ment application where 10 users store an identical

1MB document in the system. Without SecureFiles

Deduplication, the system would store one copy of the file for each of the 10 users – requiring 10MB of storage.

If the application uses SecureFiles with Deduplication, it will store the 1MB attachment just once. That’s a

90% savings in storage requirements.

The second feature, SecureFiles Compression, utilizes industry standard compression algorithms to further minimize the storage requirements of SecureFiles data. With SecureFiles compression typical files, such as documents or XML files, experience a reduction of 2x to 3x in size. Using built-in intelligence,

SecureFiles Compression automatically avoids com­ pressing data that would not benefit from compression

– for instance a document that was compressed via a

3rd party tool before being inserted into the database as a SecureFiles file. With three levels of compression available (LOW, MEDIUM and HIGH), users can determine the optimal storage savings and compression

CPU overhead for their environment. SecureFiles compression can result in huge storage savings for applications storing unstructured data inside the database.

Optimizing Storage in SAP

35

Backup Compression

In addition to compressing data stored inside the database, Oracle Advanced Compression also includes the capability to compress backup data. Recovery

Manager (RMAN) and Data Pump are the two most commonly used tools to backup the data stored inside an Oracle Database. RMAN makes a block-by-block backup of the database data, also known as a “physical” backup, which can be used to perform database, tablespace or block level recovery. Data Pump is used to perform a “logical” backup by offloading data from one or more tables into a flat file. Oracle Advanced

Compression includes the capability to compress the backup data generated by both of these tools.

Oracle Advanced Compression includes RMAN com­ pression technology that can dramatically reduce the storage requirements for backup data. Due to

RMAN’s tight integration with Oracle Database, backup data is compressed before it is written to disk or tape and doesn’t need to be uncompressed before recovery – providing an enormous reduction in stor­ age costs. Similarly, the data and metadata generated by Data Pump exports can be compressed with

Advanced Compression. Data Pump compression is an inline operation, so the reduced dump file size means a significant savings in disk space. But unlike operating system or file system compression utilities, there is no need to uncompress a Data Pump dump file before importing it.

Network Compression

Oracle Data Guard provides the management, moni­ toring, and automation software infrastructure needed to create, maintain, and monitor one or more standby databases to protect enterprise data from failures, disasters, errors and data corruption. Data Guard maintains synchronization of primary and standby databases using redo data (the information required to recover a transaction). As transactions occur in the primary database, redo data is generated and written to the local redo log files.

Data Guard Redo Transport Services are used to transfer this redo data to the standby site(s). With

Advanced Compression, redo data may be transmitted in a compressed format to reduce network bandwidth consumption and in some cases reduce transmission time of redo data. As of Oracle Database 11g Release 2, redo data can be transmitted in a compressed format when the Oracle Data Guard configuration uses either synchronous redo transport (SYNC) or asynchronous redo transport (ASYNC).

SAP Benefits with Advanced Compression

Using various customers’ SAP data, Oracle conducted tests using Advanced Compression features to estimate the total storage savings in a SAP environment.

Features such as OLTP table compression, index prefix compression, RMAN compression and Data Pump compression yielded significant savings. The table below outlines the extraordinary benefits of Advanced

Compression for SAP.

Implementation Overview for Compression in SAP

Environments

Below are some basic implementation guidelines regarding how to approach an Oracle Database 11g

Release 2 upgrade in terms of implementing com­ pression technologies in SAP environments for the purpose of storage optimization:

36

1. Start with Index Compression

• Improves R/3 performance the most as all database access in R/3 environments is index based, especially index range scans

• Up to 20% disk space reduction for complete database

2. Implement OLTP Table Compression

• Reporting queries and OLTP run faster by being able to hold more data in the buffer cache and reducing disk I/O

• Provides very good disk space savings

3. Implement SecureFiles Compression

• Very important for SAP Applications like CRM or XI who store large (uncompressed) amount of data in LOBs

4. RMAN Backup Compression

• Additional disk space savings (even if database tables and indexes are already compressed)

SAP R/3 and BW Tables -- Compression Results Examples

Additional SAP Compression/Storage Capabilities

Deferred Segment Creation

In Oracle Database 11g Release 2, non-partitioned heap-organized tables can take advantage of a new feature called Deferred Segment Creation (with 11.2.0.2 this capability also works for partitioned objects

(tables, indexes)). As the name implies, the segment creation for these tables is deferred until the first row is added to the table. In addition, LOB segments, and any associated indexes for that table, are deferred until the first row is inserted.

The main advantage of deferred segment creation is storage savings for application tables that are automa­ tically created but never populated with data. In addi­ tion to the space savings, deferred segment creation increases the speed of SAP system installation since it eliminates the space allocation operations for empty objects during a SAP installation. This type of beha­ vior is extremely common in SAP environments, where typical installations create thousands of tables – many of which are never populated with data.

Queries on data dictionary tables are also faster. SAP heavily queries Oracle’s data dictionary tables as part of its built-in space management processes. In many

SAP implementations, up to 70% of tables are created but never populated. Therefore, deferred segment creation can significantly benefit SAP customers through storage savings, reduced installation time and performance improvements for querying data dictionary tables.

Dictionary Only Add Column

Prior to Oracle Database 11g, adding new columns with DEFAULT values and a NOT NULL constraint to an existing table required both an exclusive lock on the table and the default value to be stored in all existing records. In Oracle Database 11g, the database optimizes the resource usage and storage requirements for this same operation.

Specifically, default values of columns are maintained in the data dictionary for columns specified as NOT

NULL. With this new feature, adding new columns with DEFAULT values and NOT NULL constraints only requires the necessary metadata to be stored in the data dictionary and no longer requires the default value to be stored physically in all existing records.

Adding columns in this manner is very common for both the SAP BW applications and SAP upgrades.

In general, the benefits of dictionary only add column include:

• Sub-second schema modifications and no space usage – regardless of the size of the table or added columns

• While tables of all sizes benefit from this feature, adding columns to large tables in this fashion is dramatically faster

• Significantly reduces disk space usage

Optimizing Storage in SAP

37

• The process of adding columns in SAP BW triggered through cube changes is now more than

20x faster. Cube changes are very frequently triggered by BW users when additional key figures are needed in SAP BW reports

• Similar performance improvement can be seen for SAP upgrades as additional columns are added for tables

Unicode Charactersets

Oracle uses a variable length representation on disk for multi-byte character sets; SAP uses the UTF-8 character set within the Oracle Database for SAP

Unicode systems. The variable length representation is a significant space advantage, compared to other database vendors, which reportedly have to use a fixed 2 Byte character set for SAP Unicode systems.

About 40% of disk space is saved by using the varia­ ble length UTF-8 character set for SAP enabled

Unicode systems compared to the fixed multi-byte representation of other databases.

Unicode is becoming very important for the follo­ wing reasons:

• Upcoming new SAP versions are Unicode only

• All Java based SAP products require Unicode

Additional SAP Compression/Storage Benefits

Using various customers’ SAP data, Oracle conducted tests using the additional Oracle capabilities to esti­ mate the storage savings in a SAP environment. The table below outlines the additional estimated storage benefits provided by these capabilities:

Conclusion

To quantify the results in an SAP environment, customer data was used to compare the storage consumption before and after implementing the individual features. Using this actual customer data, Oracle 11g Release 2 compression and space optimizations reduced the overall size of their SAP systems from 4.7 TB to 1.9 TB for R/3 (ECC6.0), from 1.4 TB to 0.5 TB for a BW (7.0) and from 0.9

TB to 0.3 TB for CRM (7.0).

The explosion in data volume being experienced by enterprises introduces significant challenges.

Companies must quickly adapt to the changing business landscape without impacting the bottom line. IT managers need to efficiently manage their existing infrastructure to control costs, yet continue to deliver extraordinary application performance.

Built-in Oracle database capabilities including:

Index Compression, Deferred Segment Creation,

Dictionary Only Add Column, Storage Efficiency,

Bitmap Index’s and Unicode Character sets provide

SAP users with significant advantages in storage savings, improved data dictionary query performance and faster SAP installation times.

The Advanced Compression Option of Oracle

Database 11g provides a robust set of compression capabilities that enable IT managers to succeed in this complex environment. Using the Advanced

Compression Option, enterprises can efficiently manage their increasing data requirements through­ out all components of their data center – minimizing costs while continuing to achieve the highest levels of application performance.

38

O R A C L E D A T A B A S E S E C U R I T Y F O R S A P A P P L I C A T I O N S

Summary

Historically, performance and high availability have been two of the key drivers behind IT decision making. Over the past decade, however, security has become a critical component in that list. While problems such as data theft and insider threats are certainly not new, the concern over unauthorized access to sensitive information has never been greater.

The cost of data theft from both a financial and public relations standpoint can be significant. At the same time compliance with regulations such as Sarbanes-

Oxley (SOX), European Union Data Protection

Directive, Health Insurance Portability and Account­ ability Act (HIPAA), Payment Card Industry Data

Security Standard (PCI-DSS), and numerous breach disclosure laws requires strong controls on access to sensitive data.

Many regulations have common themes that require strong and demonstrable controls on access to sensitive data as well as separation of duty. While many regula­ tory requirements are procedural in nature, technical solutions are required to mitigate the risks associated with items such as unauthorized access and modifica­ tion of data.

The goal of this article is to address three of the most common misconceptions about database security in

SAP environments:

• In SAP environments, there is a lot you can do to increase security, e. g. on the network or on the application level, but almost nothing can be done on

the database level. In order to address this misconcep­ tion, we will discuss what can and should be done on the database level, if you use Oracle Database

10g or Oracle Database 11g for your SAP systems.

“Security” means “encryption”. If this were true, it would be impossible to understand why Oracle offers two different security-related products to

SAP customers. We will, therefore, discuss these two products – Oracle Advanced Security and

Oracle Database Vault – and see what their main differences are.

Database security can help fix application security issues.

This one is obviously different from the previous misconceptions. Whereas in the first two cases people expect too little, here they expect too much.

So whereas in our discussion of topics number 1 and 2 we will show how much Oracle’s securityrelated products and features can do, in our discus­ sion of this third topic we will need to clarify in which cases the Oracle products can help and in which cases you should look for other tools

(see figure 1).

The next section will draw an overall picture in order to give you an idea what to expect from Oracle

Advanced Security and Oracle Database Vault and which product should be used for which purpose.

Then each of these products will be discussed in more detail.

Putting the pieces together

You want to protect the data created by SAP applica­ tions and are stored in an Oracle database. But, how do you do that? What are the threats and what are the measures you can take? Three main scenarios can be distinguished, which are defined by three different access strategies to the data in the database.

Scenario 1:

If a user wants to read and/or update data in the data­ base, the first and obvious way is the usage of interfa­ ces provided by SAP’s applications (see figure 2).

From an Oracle perspective, this is the easiest case, because all questions – Which people should be able to access the data and which people should not? Which part of the data should a particular person be able to access? What exactly should this person be able to do with the data? – are asked and answered by SAP’s

User and Privilege Management. This means: All legal data accesses are managed by the SAP system itself.

You should use the features provided by SAP to define the users as well as their privileges. And there is not much Oracle could or would need to add, as long as there are only well-behaved users.

Oracle Database Security for SAP Applications

39

If we put this statement in a different way, we get the rule: Oracle’s security products and features are required to prevent data accesses which bypass the

SAP applications, use non-SAP tools to inspect the database and are at least potentially illegal.

Scenario 2:

E. g. you could steal a copy of the database files and read the files directly (see figure 3). Of course, these files are not simple text files, so a lot of knowledge about SAP’s data model and Oracle’s data storage algorithms would be required. So it is difficult. But it is not impossible.

This is when encryption becomes interesting. Data en­ cryption means that data are not stored as plain text, but in a coded form. Therefore the information in the data files looks like nonsense and is completely mea­ ningless to everybody who tries to read the data files directly.

Scenario 3:

But there is yet another “unusual” way to the data.

Privileged database users – e. g. database administra­ tors – can use DBA tools and directly connect to the database, thus bypassing SAP’s security checks (see figure 4). The first aspect that needs to be understood when considering this scenario is that encryption does not help against this kind of threat. If someone is able to connect to the Oracle Database using a sufficiently privileged account, if then he or she is able to build an appropriate SELECT statement and send it to the database, then Oracle will generously deliver the result set to this user. And if the data is encrypted on disk, then Oracle will even decrypt them, because from an Oracle Database perspective the request sent by this user seems to be a perfectly valid request.

The second aspect that needs to be understood is the reason for Oracle’s behavior. As a database user you can be granted object privileges and system privileges.

There are many different kinds of objects in a database, but average database users as well as people who want to steal data are only interested in tables, so for sim­ plicity’s sake we will assume that database “objects” means just “tables”. An “object privilege” for this or that table, then, means that you are allowed to access the data in this or that table. A system privilege, on the other hand, means that you are allowed to mani­ pulate the database structure. You may add disk space

Figure 1: SAP and Oracle security. The green area indicates the realm that is protected by Oracle security products and features. The white area is protected by SAP security features, potentially also by third-party products.

Figure 2: Regular data access via SAP applications. SAP user and privilege management handles access control.

to (or release it from) the database, you may createnew tables (or drop existing ones). Now, in traditional databases (including the Oracle Database), if you were explicitly granted a sufficient set of system privileges, you implicitly received object privileges for all tables as well. For decades people found this quite natural and unproblematic. Only recently companies began to ask: Is it really necessary and is it really desirable that a database administrator, who is supposed to manage the database structure, is by default able to read (and even change) all data in the database?

40

Figure 3: Attempted data access using a copy of the database files.

Oracle Advanced Security (Transparent Data Encryption and Backup Set

Encryption) prevents such illegal access.

Figure 4: Attempted data access using SQL statements and database tools.

Oracle Database Vault prevents such potentially illegal access.

So the third aspect that needs to be understood is that the third scenario requires a new privilege management

strategy in the database. This strategy should continue to provide system privileges and object privileges, but it should get rid of implicitly granted object privileges.

In other words: A “normal” database user needs object privileges only, and a database administrator in most cases needs system privileges only. If there is a reason why the database administrator should be able to access the data as well, then he or she – as everybody else – should be granted the required object privileges explicitly.

This is exactly what Oracle Database Vault does. It replaces the traditional, somewhat clumsy privilege management strategy by a new, more flexible one.

It eliminates all implicit grants and instead provides means to explicitly define access rights and the cir­ cumstances under which they are effective which go far beyond traditional user – privilege or user – role correlations. It allows customers to implement and enforce concepts such as the segregation of duties or the four eyes principle.

Putting the pieces together, it can be said that all data accesses using SAP’s applications are handled by

SAP, so there is not much Oracle can or needs to do.

However, if people use other strategies to access the data in your database, there is not much SAP can do, and this is exactly when Oracle’s security products can help you protect your data. Encryption prevents people from directly reading the database files. And

Database Vault prevents people from accessing the data via standard database tools.

Oracle Advanced Security for SAP

In the previous section, we tried to understand why

Oracle provides two separate security-related products for SAP customers. In this section we take a closer look at encryption, and again we find that Oracle does not provide one single encryption feature, but a bundle of several encryption features. This bundle is called Oracle Advanced Security, an option to Oracle

Database 11g as well as to Oracle Database 10g.

Network Encryption

In the previous section, we tried to make things as simple as possible, and therefore we only looked at data in the database. But, before (and after) they are stored in the database, data travels over the network.

And people can not only try to read data in the data­ base files, they can also try to sniff the data when they are in transit. Therefore, a first set of technologies provided by Oracle Advanced Security is related to network encryption.

Oracle Database Security for SAP Applications

41

In this context, “network encryption” means: Oracle encrypts data travelling between the Oracle Database

Server and the Oracle Database Client machines. In

SAP environments, users do not directly connect to the Oracle Database Server. They connect to SAP

Application Server instance, and the SAP Application

Server instance(s) in turn connect(s) to the Oracle

Database Server. So, in this case, the Application

Server instance(s) is (are) the Oracle client(s), and

Oracle’s network encryption encrypts all data trave­ ling between Application Server(s) and Database

Server, but not the data traveling between user devi­ ces and Application Server instances.

However, people can not only try to read data in tran­ sit, they can also try to intercept and modify them.

Therefore, in addition to network encryption, Oracle

Advanced Security also supports crypto-checksumming to ensure data integrity.

Both encryption and crypto-checksumming are com­ pletely transparent to the application, and in both areas the system administrator can chose between several algorithms. For details, please see SAP Note

973450.

Transparent Data Encryption (TDE)

Transparent Data Encryption means: encryption is applied to data in the files which make up the pro­ duction database (as opposed to backup files, which will be discussed in the next paragraph). There are two main implementation strategies: column encryption and tablespace encryption.

Column encryption was introduced in Oracle Database

10g, and it is supported by SAP for both Oracle

Database 10g and Oracle Database 11g. The basic idea here is that you protect the most sensitive data only. You pick a few columns that contain informa­ tion such as social security numbers, salaries, etc., and you encrypt nothing but those columns. This minimalist approach provides a balance between security requirements and CPU load resp. performance considerations.

Tablespace encryption is an Oracle Database 11g feature.

Using a new algorithm, it was possible to considerably reduce the CPU overhead related to data encryption.

Therefore, it is no longer necessary to restrict encryp­ tion to a few columns only. Whole tables or tablespa­ ces can be encrypted with minimal CPU overhead.

Given SAP’s data model, which consists of tens of thousands of tables, the implementation of tablespace encryption is much easier for SAP on Oracle custo­ mers than the implementation of column encryption.

As the name indicates, TDE is transparent to the application, i. e. no application changes are required.

Starting with version 7.20, you can use BRSPACE to set the encryption attribute on tablespace level.

BRSPACE can also be used to manage the wallet, which stores the encryption keys. For details see SAP

Note 1430669 (BR*Tools support for Oracle 11g encryption) and 974876 (Transparent Data Encryption for SAP).

Backup Encryption

Especially if you decide to use column encryption in your production database, you may want to increase the security level of your database backups, as it is generally much easier to steal backups of the database files than the production database itself. Therefore, the third set of features in Oracle Advanced Security is related to backup encryption.

If you simply backup your database files, only those columns that are encrypted in the production database files are encrypted in the backup copies. However, combining Oracle’s Recovery Manager (RMAN) and

Advanced Security, whole backup sets, i. e. all data can be encrypted.

Backup encryption, like column encryption, is available in both Oracle Database 10g and Oracle

Database 11g. For details see SAP Note 1324684.

Oracle Database Vault for SAP

Oracle Database Vault is an option that extends the functionality and the power of Oracle Database 11g as well as of Oracle Database 10g. Both Oracle

Database Vault 10g and 11g have been certified by

SAP for use with all SAP applications. Details about the differences between these two versions (mostly in the area of installation and administration) can be found in SAP Note 1355140.

42

Access Control Components

As described before, Oracle Database Vault is desig­ ned to protect your data against insider threats by enabling you to define very flexible access policies.

Access control components are the pieces that are used to build access policies. Two groups of them can be distinguished. The concept of realms constitutes a group on its own. It is the basis for everything else.

• A realm is basically a container for database objects.

As in the previous section, we will only consider tables and neglect all other kinds of objects for simplicity’s sake. A database can contain many tables, but it would be very cumbersome to define a complex security policy for every single table.

On the other hand there is no guarantee that the same policy would be appropriate for all tables.

That is why Oracle Database Vault supports the concept of realms. The idea is that a realm is a group of tables to which the same access policy applies. So as the first implementation step you create one realm or several realms, and as the second step you assign every single table to its appropriate realm.

The second group comprises the concepts of factors,

identities, rules, rule sets, command rules, and secure appli­

cation roles. These are the building blocks that you use to create access policies for your realm(s).

• A factor is an attribute of a data access (or an attempted data access) that can be determined automatically by the database server. Examples are: the IP address, the day of the week, the time.

• The problem with factors is that they are just stupid facts. In most cases there are too many possible values (IP addresses, access times), and in all cases they don’t mean much. Identities, there­ fore, add meaning to those values, and in most cases they do this by defining a very small number of possible types. E. g., the IP address could indi­ cate that the user is working in the data center,

(some-where else) inside the company network, or outside of the company network. Days of the week can be working days or weekend days. An access time could be within typical working hours or outside working hours.

• Identities can be used to build rules. A rule could say: It is allowed to access the tables in this realm, if the user is inside the company network, if it is a working day, if the attempt happens between

8 am and 6 pm.

Rule sets are combinations of rules. As usual, rules can be combined by AND and by OR: Access is allowed (a) if it is a working day OR (b) if it is a weekend AND the IP address tells us that the user is inside the company network. A realm and a rule set assigned to this realm are the minimal form of what we initially called access or security policy. – The expression “multi-factor authoriza­ tion”, which is used in some papers, means exactly the same thing. When you design an access policy, you are not restricted to one factor (ultimately: one rule), but you can combine as many factors as ne­ cessary to determine whether or not the attempted access should be allowed.

• A command rule is a special kind of rule. As the name suggests, it is related to a specific command:

An ALTER TABLE is allowed, if it is a working day, but not if it is a weekend day.

Secure application roles are database roles that are or are not enabled by the database system (i.e. a PL/­

SQL procedure) after evaluation of a specific rule set.

Management and Monitoring

As discussed so far, the access control components are just concepts. If you really want to make use of them, i.e. if you want to build an access control policy, you need a tool to make that happen. Oracle Database

Vault provides an administrative console called Oracle

Database Vault Administrator (DVA) for managing realms and rule sets. This application allows security managers to configure an access control policy through a user-friendly interface. DVA is also used in SAP environments. There is no additional or alternative tool provided by SAP.

Having implemented an access control policy, you want to monitor, how it works (what it does and what people do). Therefore, Oracle Database Vault comes with an auditing feature, which allows you to track both successful and failed attempts based on different characteristics (in particular realms, factors, rule sets). In addition, Oracle Database Vault provi­ des predefined reports which allow you to check the consistency of your access policy as well as security violation attempts. And of course there is a userfriendly interface that allows you to design additional reports.

Oracle Database Security for SAP Applications

43

Policy Implementation Levels

Database Vault, as sold by Oracle, is just a tool box.

It is true that it comes with predefined realms and roles, but those are realms for system tables (such as the Oracle Database data dictionary or the tables that

Database Vault needs itself) and very general (if fundamental) roles (such as the distinction between database administrator and security administrator).

So these predefined components allow Database Vault to be functional and allow you to use it, but they do not protect your application data. That is because

Oracle does not know anything about your applications and your data. Oracle can only give you a toolbox, and it is up to you to determine your security require­ ments and translate these requirements into an access control policy.

But there is an important difference. As long as customers use home grown applications, it is simply inefficient for Oracle to care. If, however, tens or hundreds of thousands of companies use a certain standard application and the security requirements of all these companies are – at least to a certain point – identical, because they are results of the application design, then it makes much more sense for Oracle to analyze the requirements and implement a basic security policy. Oracle has actually done this, because this way we can save hundreds of thousands of custo­ mers the time that is needed to implement the boring basics of an application-specific security policy, and we can also protect these customers from forgetting to implement some of the basics. As of today, Oracle provides a whole family of predefined applicationspecific Database Vault policies, and Oracle Database

Vault for SAP is a member of this family.

This means: Considering Oracle Database Vault for

SAP, you should distinguish between three levels.

The first level is just the toolbox, which allows you to work with Database Vault. The second level is a predefined access control policy which covers the basic requirements of SAP applications. Finally, if the pre­ defined policy does not cover all your requirements, there is a third level which allows you to modify or enhance the predefined policy.

Application-specific Policy Enhancements

(Customer)

Application-specific Default Policy

(Oracle)

Database Vault Access Control Components

(Oracle)

Figure 5: Oracle Database Vault – security policy implementation levels.

Oracle Database Vault for SAP

What exactly does Oracle Database Vault for SAP do?

What exactly does “application-specific security requirements” mean? Here are just a few examples:

• Some aspects are obvious and similar to policies appropriate for other applications. E. g. a dedicated

SAP realm needs to be created and the database ob­ jects that contain the SAP data need to be assigned to this realm. Also certain database users should no longer be able to connect using applications than those provided by SAP.

• But there are more specific aspects. E. g., it is typical for SAP applications running on top of an Oracle database that the BR*Tools family of administra­ tion tools are used to manage the database.

Therefore, an SAP-specific security policy needs to make sure that even after installation and activation of Oracle Database Vault all BR*Tools operations are still possible and work as expected.

• It is typical for SAP systems that SAP Support needs to perform remote connects. Therefore, a SAPspecific security policy needs to create a dedicated database user for SAP Support. This account may be (and by default is) disabled, but it can be easily enabled whenever this is necessary. And, of course, enabling and disabling this account needs to be audited.

• It is typical for SAP systems that customers can use an ABAP and/or a Java stack. Therefore, a SAPspecific security policy needs to distinguish between data accesses via the ABAP and the Java stack.

More details and best practices can be found in SAP

Note 1502374.

44

LINUX

O R A C L E L I N U X W I T H O R A C L E ’ S U N B R E A K A B L E

E N T E R P R I S E K E R N E L

Part of Oracle Linux, Oracle’s new Unbreakable Enterprise Kernel brings the latest innovations and improvements from upstream Linux development to the datacenter.

Fast, modern, and reliable

Key Features:

• Modern kernel based on

2.6.32, optimized by Oracle for server deployments

• Includes OCFS2 1.6 for clustered volumes

• Includes OFED 1.5.1

• Advanced NUMA support

• New diagnostic and tracing tools, including performance counters

• Complete data integrity checking from application to disk

• Hardware fault management

Key Benefits:

• Tested and recommended by Oracle

• Easy to install — no need to reinstall the operating system

• Existing applications run unchanged

• Extreme performance, especially for large systems

• Fine grained control over memory and CPU resources

• Improved power management

• Improved application uptime

• Faster problem resolution

• Avoids silent data corruption

Fast, Modern, and Reliable Linux Kernel

With Unbreakable Enterprise Kernel, Oracle delivers the latest innovations from upstream development to customers who run Red Hat

Enterprise Linux 5 or Oracle Linux 5.

Unbreakable Enterprise Kernel is based on a stable 2.6.32 kernel and includes optimizations developed in collaboration with Oracle’s

Database, Middleware and Hardware enginee­ ring teams to ensure stability and optimal performance for the most demanding enter­ prise workloads.

Oracle Linux also includes a Red Hat compa­ tible kernel, compiled directly from Red Hat

Enterprise Linux source.

Under the Unbreakable Linux Support

program, Oracle will continue to support the Red Hat Compatible kernel. This means you have a choice at boot time: strict RHEL compatibility with the Red Hat Compatible

Kernel or a system optimized for running enterprise software with the Unbreakable

Enterprise Kernel.

Easy Installation on top of Oracle Linux 5

Unbreakable Enterprise Kernel is delivered via Unbreakable Linux Network and public yum server, so installation on top of Oracle

Linux 5 is quick and easy.

To install Unbreakable Enterprise Kernel, customers may subscribe to a new Oracle

Linux 5 latest channel on the Unbreakable

Linux Network (ULN) or download freely from public-yum server. Unbreakable

Enterprise Kernel is available for x86-64 servers.

Existing Applications Run Unchanged

Oracle Linux is fully compatible— both source and binary—with Red Hat Enterprise

Linux as it includes the exact same set of packages at the same version levels based on the same source code as the Red Hat Enterprise

Linux. Oracle Linux is available as a free DVD download via edelivery.oracle.com/linux and is free to install, use and re-distribute.

Because Unbreakable Enterprise Kernel doesn’t require you to reinstall the operating system, existing applications run unchanged.

No changes to glibc are required, which means the Application Binary Interface used

by userspace applications is unchanged.

Extreme Performance

Unbreakable Enterprise Kernel has been engineered and tested with performance in mind and internal benchmarks show tremen­ dous performance improvements compared to a standard Enterprise Linux 5 kernel (2.6.18­

194).

Unbreakable Enterprise Kernel includes enhancements and bug fixes to improve virtual memory performance, network and disk I/O performance as well as improvements for large NUMA (Non-Uniform Memory

Access) systems:

• The latest Infiniband software stack,

OFED 1.5.1

• Improved RDS (reliable datagram sockets) stack for high speed, low latency networking

• Overall networking performance has been improved—especially at high loads—due to the inclusion of receive packet steering

• Improved asynchronous write back performance

• Increased scalability on fast storage such as solid state disk (SSD)

• Advanced support for large NUMA systems

The Latest Innovations from Upstream Linux

Development

In addition to performance improvements for large systems, Unbreakable Enterprise Kernel contains many new features that are relevant to Linux running in the data center, including:

• Task Control Groups for fine grained control of memory, CPUs and devices

• Hardware fault management to avoid system crashes and improve application uptime

• Power management features to reduce power consumption when a system is idle

• Data integrity features to avoid corrupt data from being written

• OCFS2 1.6, the latest release of Oracle’s clustered file system

• Latencytop support, allowing the administrator to quickly find the cause of long latencies in any command

• Fallocate() system call to quickly pre-reserve space in large files

Certified by SAP

Oracle Linux 5 (from update 5 on) is certified by SAP on X86_64 platforms for all Unicode versions of SAP products based on SAP

NetWeaver 7.0X running against Oracle

Database 11g Release 2.

Tested and Recommended by Oracle

Oracle uses Unbreakable Enterprise Kernel exclusively for building and testing of Oracle software including Fusion Middleware and

Oracle Database. Unbreakable Enterprise

Kernel is also included in Oracle Exadata and Oracle Exalogic. Oracle recommends customers use Unbreakable Enterprise

Kernel not just for all Linux-based Oracle deployments, but for any Linux deployments that can benefit from boost in performance, reliability and scalability.

Contact Us

For more information about Oracle Linux, visit:

oracle.com/sap

Oracle Linux

45

46

Oracle`s certified virtualization solution:

• Complete server virtualization and management with no license costs

• Speeds application deploy­ ment with VMTemplates

• Modern, low overhead architecture for leading price/performance;

• Included Secure Live

Migration, VM High-

Availability, P2V and V2V conversion, Web Services API, and other advanced features.

O R A C L E V M

S E R V E R V I R T U A L I Z A T I O N & M A N A G E M E N T

Oracle VM is a free, next-generation server virtualization and management solution that makes enterprise applications easier to deploy, manage, and support. Backed worldwide by affordable enterprisequality support for both Oracle and non-Oracle environments, Oracle VM facilitates the deployment and operation of your enterprise applications on a fully certified platform to reduce operations and support costs while simultaneously increasing IT efficiency and agility

The Virtualization Platform for Your

Enterprise Server Workloads

You are facing the challenges of a rapidly expanding data center—increased operating costs, inefficient resource utilization and an appetite for real estate. But any solution also has to increase your flexibility, meet your price/performance needs, and make applications easier to deploy, manage, and support.

Oracle VM delivers:

Leading Performance – Low-overhead architecture with the Xen

® hypervisor provides scalable performance under increasing workloads to meet the most aggressive performance requirements.

Latest Hardware Support – Leverage the new hardware features from Intel

®

Xeon

® and AMD

®

Opteron

® processors for higher performance and more efficient power management.

Faster Software Deployment with

Oracle VM Templates – Download and import pre-configured virtual machines containing pre-installed Oracle enterprise applications or other software to get up and running in hours not weeks.

Rapid VM Provisioning and Cloning

Sparse file support in OCFS2 enables significantly faster virtual machine provisioning and cloning; allow users more control over data allocation, improving performance and storage efficiency.

Oracle VM Manager Command Line

Interface (CLI) and Web Services

API – Enable integration of third party products with Oracle VM Manager.

Secure Live VM Migration – Completely eliminate service outages associated with planned maintenance or scale up your resources quickly by migrating running

VMs to other servers over secure SSL links without interruption.

High Availability – Reliably and automati­ cally restart failed VMs on other servers in the server pool after unexpected server- or individual VM outage. New, server pool master auto-failover feature eliminates any single point of failure for virtualization management.

Automatic or Manual Server Pool Load

Balancing – Guest VMs are automatically placed on the server with the most resources available in the pool at start-up, or can be started within a user-designated subset of servers.

Physical-to-Virtual / Virtual-to-Virtual

Machine Conversion – Quickly convert existing Linux or Windows physical servers or VMDK or VHD virtual machines to

Oracle VM virtual machines to reduce license expenses.

Virtual CPU Scheduling Priorities and

Caps per VM – Control access to CPU between multiple VMs to align with

IT/business priorities.

Virtual Machine I/O Resource

Management – Set bandwidth cap for each virtual network interface and prioritize the virtual disks.

Importing Block Devices as Shared

Virtual Disks – Block devices can be assigned to VMs, greatly improving performance of applications such as Oracle

Real Application Cluster (RAC).

Solaris, Linux and Windows Support

Run Solaris, Linux and Windows guest operating systems on Oracle VM.

Official Certification Based On Real-

World Testing – Supported for use with the most sophisticated enterprise workloads under real-world conditions.

Virtualization and Management: Zero

License Costs, Zero License Keys

Include Oracle VM Manager for centralized, browser-based management of your resource pools.

Affordable, Full-Stack Enterprise-Class

Support – Worldwide support from Oracle for the entire virtualization environment and workloads together.

Integrated Server Virtualization and

Management

Integrated Server Virtualization and Manage­ ment Consisting of Oracle VM Server, open source server software, and an integrated web browser-based management console, Oracle VM

Manager, Oracle VM provides an easy-to-use, feature-rich graphical interface for creating and managing virtual server pools, running on x86 and x86_64 based systems across the enterprise.

Users can create and manage virtual machines

(VMs) that exist on the same physical server but that can behave independently, with each

VM having its own virtual CPUs, network interfaces, storage, and operating system.

Oracle VM supports the following guest operating systems (both 32-bit and 64-bit):

Both paravirtualized-(PV, “virtualization

aware”) and hardware-virtualized kernels:

• Enterprise Linux 4 and 5

(from Oracle or Red Hat ® )

Hardware-virtualized kernels only

(Virtualization support in hardware –

Intel VT or AMD-V required):

• Oracle Solaris 10

(PV drivers included in the OS)

• Red Hat Enterprise Linux 3

(32-bit PV drivers also available)

• Microsoft ® Windows ® Server 2008 R2,

Windows Server 2008, Windows Server

2003, Windows 7, Windows Vista, and

Windows XP.

• Microsoft Windows 2000

Please refer to the product documentation for complete information on supported guest operating system configurations.

Oracle VM Server installs on physical,

“bare-metal” servers from a single CD or from a network in about a minute to provide the environment for hosting guest virtual machines. Virtual Machines can be created, configured, and managed from either the

Oracle VM Server command-line, or hundreds of servers can be managed centrally from a browser using the included Oracle VM

Manager software.

Oracle VM

47

48

Advanced VM Management

Creating and configuring guest VMs is only the beginning. With Oracle VMs included management solution, Oracle VM Manager, administrators can enable advanced functio­ nality to load balance across resource pools and automatically reduce or eliminate outages associated with server downtime.

Oracle VM Manager Interface

Oracle Enterprise Manager includes the

Oracle VM Management Pack, which provi­ des a comprehensive management solution for managing both the virtual machines and the operating systems and software running inside the virtual machines from a single product.

The Oracle VM Management Pack provides integrated in-depth health and performance monitoring, configuration management, and lifecycle automation for both virtual- and physical infrastructure for maximum operatio­ nal efficiency.

System Requirements

Two systems with static IP addresses are needed to install Oracle VM: one to install

Oracle VM Server and the other to install

Oracle VM Manager.

• Oracle VM Server installs directly on server hardware with x86 or x86_64 processors that support PAE (Physical Address Exten­ sion) and does not require a host operating system.

• Oracle VM Manager is a Java-based manage­ ment server running on Linux;

Oracle VM Manager uses an Oracle database as its management repository, which can be installed either on the management server or a separate server. Oracle Database Express

Edition (XE), Standard Edition (SE), Enter­ prise Edition (EE), and Real Application

Clusters (RAC) are supported as the manage­ ment repository.

• Please refer to the product documentation for complete information on the system requirements.

The Certified and Supported Virtualization

Environment for Oracle

Oracle performs real-world testing on its broad portfolio of products with Oracle VM to ensure bulletproof reliability and stream-lined support.

All new Oracle product releases are certified by default but consult Support Note 464754.1 on the My Oracle Support website for infor­ mation on exact product versions certified.

Oracle VM Support: The Complete Stack –

One Call Worldwide

Oracle’s world-class support organization offers

Oracle VM Premier Support including:

• Access to patches, fixes, and updates delivered via a subscriber network, the

Unbreakable Linux Network

• 24x7 global support

Oracle VM software is available for free

download. Support for Oracle VM can be purchased via Oracle VM Store.

Pricing for Oracle VM support is calculated on a per system basis: Consult Oracle’s

pricing guide for further details.

Database Vault

The only database that prevents your IT staff from seeing your data.

Without Oracle’s Database Vault, your staff can see:

Your financial results

Your customer list

Your employees’ salaries

Only Oracle has a Database Vault

oracle.com/security or call 1.800.ORACLE.1

Copyright © 2009, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.

Other names may be trademarks of their respective owners.

50

D A T A B A S E

11

g

U T I L I Z I N G A D V A N C E D C U S T O M E R S E R V I C E S ( A C S )

F O R S A P O N O R A C L E A N D

R E L E A S E 2

O R A C L E D A T A B A S E 1 1 g

Chevron Corporation

We were able to complete the SAP and

Oracle DB integration process in a short period of time, and reduced the data volume by 60% thanks to the Oracle Advanced

Compression option.

– Spokes person,

SHARP Corporation.

Global integration of SAP and

Oracle Database

Efficient skill acquisition through utilization of the Oracle Advanced Customer Services

(ACS) for SAP on Oracle, results in a success­ ful launch of production operations, by the targeted date. “We were able to complete the

SAP and Oracle DB integration process in a short period of time, and reduced the data volume by 60% thanks to the Oracle Advanced

Compression option,” claims a spokesperson from SHARP Corporation.

SHARP Corporation (SHARP) is a worldleading manufacturer of general home electro­ nics products that produces “Aquos,” one of the major brands of LCD TVs. SHARP planned to consolidate and integrate SAP systems and

Oracle databases, which had both been in various locations around the world, in a single instance configuration at each location.

SHARP integrated “SAP ERP 6.0” on the

Oracle Database 11g by utilizing Oracle

Advanced Customer Services for SAP. We interviewed Mr. Shinji Hara, Assistant

Executive Director of the First IT Promotion

Dept, IT System Promotion Center, SHARP, and Mr. Takashi Tamashima, Group Leader of the Solution Engineering Dept, Second Service

Division, SI Solutions Co., Ltd. (SI Solutions).

SI Solutions has vast experience in implemen­ ting SAP globally, primarily for SHARP pro­ duction and sales companies. Based on the expertise gained through such achievements,

SI Solutions offers templates that assist in the formulation of mission-critical operations, and a range of solutions to business issues existing in the high-tech industry.

Early stages of implementing SAP and the

Oracle Database in the mid-1990s

Since SHARP was established in 1912, the business has gained a good reputation in Japan and overseas as being a company that is com­ petent at creating specific types of demand.

SHARP succeeded in establishing mass pro­ duction of solar batteries as well as being the first company in the world to commercialize electronic calculators and LCD display pro­ ducts. SHARP is a leading Japanese company that holds to the policy of “Manufacturing products strictly to satisfy customers” while at the same time proposing new lifestyle options to users through the introduction and expan­ sion of electronic technology.

Starting in approximately 1994, SHARP rolled out the big bang approach to implement SAP into the operations of their overseas bases, a process that is now almost completed. In a process that took place at bases in Japan around

1997, SHARP began replacing the host system with a system that incorporated SAP and the

Oracle Database. Mr. Hara explains the reason why SHARP selected the Oracle Database.

“After evaluating several products, we deter­ mined SAP would be the global standard.

As for the database, we selected Oracle because of its level of reliability and global support structure.”

Consolidating and integrating all separately installed SAP systems and Oracle databases at various bases

When the process of instance integration

(integrating multiple instances to a single instance) in each region had started, a number of concerns were raised, says Mr. Tamashima.

“The database would become extremely large and consequently require an extraordinary large amount of storage due to our attempt to inte­ grate systems that had their own instances and that were being used independently. This raised

Oracle Advanced Compression at SHARP Japan

51 our concerns about performance. We explored ways to control the size of the database and to access data efficiently even if the size of the database became large so as to maintain a satis­ factory level of database performance. To solve these problems, we decided that Oracle Data­ base 11g was best suited to utilize its Advanced

Compression feature to compress data and the partitioning feature to logically partition the database.”

There were other reasons why SHARP selected

Oracle Database 11g for the consolidation and integration of SAP and the company’s database.

SHARP at that time was spending approxi­ mately half of their system operation budget solely on storage-related expenses, and they seriously needed to consider reducing TCO.

In other words, data compression using Oracle

Database 11g became an important key in view of performance and TCO. SHARP was also concerned that the integration process would result in an increase in load on the database, but an around-the-clock service was required for the system because SHARP had expanded their business worldwide. For that reason, SHARP decided to take into conside­ ration the future utilization of Oracle Real

Application Clusters (RAC), available since

Oracle Database 9i.

Utilizing “ACS for SAP on Oracle” to imple­ ment the system in a short period of time

In this project, launching production operations in January of 2011 was a critical prerequisite.

However, Oracle Database 11g with its parti­ tioning and data compression features that would have solved the problems SHARP was experiencing, was not going to be released until the end of March 2010. This meant that

SI Solutions, which was committed to imple­ menting the system for SHARP, had to success­ fully complete what was an extensive project within just six months. It was at that point that SI Solutions decided to utilize “ACS for

SAP on Oracle”. Mr. Tamashima talks about this decision.

As for the database, we selected Oracle because of its level of reliability and global support structure.

– Takashi Tamashima,

Group Leader of the

Engineering Dept,

SHARP, Japan

52

Oracle Advanced Compression at SHARP Japan

“As Oracle Database 11g was going to be released in March, consequently the schedule was fixed so that we would start our work in

July and launch production operations the following January. We realized that with the given schedule we would not be able to imple­ ment the system and check the procedures by ourselves before starting production operations.

To reduce the man-hours and time required, we considered requesting the service of “ACS for SAP on Oracle”. Actually, we relied on this service when we previously explored implementation of Oracle Data Guard.

Advanced Customer Services for SAP on Oracle provided excellent support at that time and we were able to acquire necessary skills in a short period of time. We were also able to drastically reduce man-hours spent on inspec­ tions. Through such an experience, we decided to adopt the service again for this operation.

Oracle staffers took appropriate actions prompt­ ly as we expected, and when we came to a standstill with problems, they directed us to try new and different ways to overcome problems. As a result, we were able to save time and reduce the workload required for inspections. As they provided us with proce­ dures that suited the SHARP system, we were able to implement our work very smoothly and launch production operations in January

2011 as scheduled.”

Acquiring skills efficiently and succeeding at reducing data volume by 60%

According to Mr. Tamashima, the data com­ pression executed at that time enabled SHARP to reduce the relevant data volume by approx­ imately 60%. Utilizing ACS for SAP on

Oracle was also beneficial for SI Solutions as they were able to make use of the skills they acquired through the service. It will be a great advantage for SI Solutions to be able to apply the skills gained for direct sales activities in the future.

Both companies thus gained substantial bene­ fits. Regarding their future prospects, Mr.

Hara commented: “We would like to make compressing of all databases a standard rule.

Reduction of data volume has had a signifi­ cant effect on TCO reduction and disk capa­ city due to the fact we use an expensive storage device. In this respect, we feel that data compression is necessary and we will enforce that notion further. We hope that

Oracle Japan will continue to provide us with new proposals, as was the case this time. We expect improvements and consolidations with

Exadata for SAP.”

“As Mr. Hara commented, database compres­ sion will not be limited to SAP. We will also compress other databases. I expect the experi­ ence of compressing SAP BW and the skills we gain from doing it will lead to more direct sales opportunities,” Mr. Tamashima claims.

Oracle Partitioning for SAP at RWE Poland

53

“Oracle Partitioning, deployed for our billing system, provided long-term system stability and enabled an unprecedented 400% growth in system performance. Oracle technology proved more cost effective and successful than any other system upgrade investments.”

– J A R O S L A W G R O M A D Z I N S K I ,

Infrastructure Development & Support, RWE IT Poland

RWE Polska Enhances Stability and Performance of Billing System

RWE is one of the leading electricity and gas companies in Europe. More than 70,000 employees supply 16 million customers with electricity and approximately 8 million custo­ mers with gas. RWE Polska supports RWE development in Poland and provides electricity to approx. 900,000 customers in the country.

Challenges

• Increase capacity of the utility’s SAP billing system due to extremely high loads of electricity and gas billing data—as much as 60 gigabytes monthly

• Shorten access time to the billing database, and eliminate billing system slowdowns caused by the prolific growth of the customer base

• Simplify and streamline management of extremely large mission-critical database objects

• Improve database response by methods other than hardware investments, as technical analysis found that additional servers will not translate into the expected results

Solution

• Used Oracle Partitioning to split key Oracle

Database tables into smaller fragments

(11–12 parts) and gained much smaller volumes of data in each partition, enabling faster computing of customer billing data for electricity, gas, and other utility services

• Implemented parallel in-and-out operations along with Oracle Partitioning, resulting in a twelve-fold increase in processing speed, enabling the company to process and issue customers’ utility bills faster

• Shortened average report execution time from a few hours to several minutes—for key reports such as the payments-due settlement report, reporting performance grew by 400%

• Relaunched several important billing reports, such as reporting on payments due, broken down into electricity tariffs

—reports that had been suspended because they were too time consuming to create

• Optimized storage utilization, decreasing the number of disk system reads by tenfold to prolong storage lifecycle

• Speeded up the company’s monthly financial close, achieving long-term business value

RWE Polska SA

Warszawa, Poland www.rwe.pl

Industry:

Utilities

Annual Revenue:

US$65 billion

Employees:

1,600

Oracle Products & Services:

Oracle Database

Oracle Partitioning

54

D A T A B A S E

11

g

“Opting for Oracle Database 11g and the Advanced Compression features was the right choice and was certainly worth the investment. We could reduce the Database volume by 60 % and the response times by 56 %. The improvements and benefits gained are clear to see. We are already planning implementation of other 11g features such as Database Vault or Network

Compression.”

– T . G . D H A N D A P A N I ,

Group CIO, TVS Motor Company

TVS Motor Company

http://www.tvsmotor.in

Industry:

Manufacturer of two-wheelers

(production capacity 2.5 mil­ lion units per year); motorcycles, variomatic scooters, mopeds

dd

Workforce:

7,800 (India, Indonesia)

Oracle products:

Oracle Database Rel. 11.2.0.1 for SAP; size: 2.5 TB before

Advanced Compression with

Oracle Database 10g (10.2.04)

Key Benefits:

Space savings with optimized management, cost savings, significant database size reduc­ tion, much better performance, reduced backup time, enabling future growth

SAP:

ERP ECC 6.04 (FI CO, MM, PP,

QM, HCM/HR, PM, SM, PLM,

Netweaver BW 7.01, PI (7.0), all modules active

Infrastructure:

HP rx6600 servers with HP-UX

11.31, EVA 4400 storage

T V S M O T O R C O M P A N Y

I M P R O V E M E N T S W I T H

E N J O Y S S I G N I F I C A N T

O R A C L E D A T A B A S E 1 1 g

Introduction

• 7800 employees - 3 Locations in India

1 Location in Indonesia

• Third largest producer of two-wheelers in

India

• $1.5 billion in revenue

• Deming Prize Winner for Quality – First and only two-wheeler manufacturer in the world to have won the award

• Exports to over 47 countries

• Second largest three-wheeler manufacturer in India

TVS Motor Company is the third largest twowheeler manufacturer in India and among the top ten in the world, with an annual turnover of more than USD 1 billion (2008-2009). The company currently manufactures a wide range of two-wheelers from mopeds to racing-inspired motorcycles and has 4 plants located in Hosur and Mysore (South India), in Himachal Pradesh

(North India), and one in Indonesia.

TVS Motor Company (7,800 employees) has a production capacity of 2.5 million units a year with exports to over 47 countries and is the flagship company of the USD 4 billion TVS

Group, employing more than 40,000 people worldwide.

High rate of data growth, several optimization points

Strong business, above-average increases in data volume – like many other companies, TVS

Motor Company was faced with this situation and needed to find a way of countering this problem area, which was also a significant cost driver.

For more than 10 years, this highly successful and growth-orientated company based in India has been using Oracle Database together with a distinct and intense-use SAP application landscape. Virtually all ERP ECC 6.0 modules are used, as are Netweaver Business Warehouse

(7.01) and Process Integration (PI 7.0), which is used to link three non-SAP applications with the central application landscape. More than 600 users work with this system environ­ ment where HP systems (rx6660 servers with

HP-UX 11.31 and EVA-4400 storage units) make up the hardware component.

T. G. Dhandapani, Group CIO at TVS Motor

Company, explains: “We set ourselves the goal of finding an effective tool to counter our ever-rising and cost-intensive growth of data in SAP usage. Our database and our storage units were growing all the time which had impacted on storage costs, performance, database update times and also restore times.”

Since last December, TVS Motor has been using Oracle Database 11g for SAP. It has proven to be the ideal solution, delivering significant improvements through its beneficial Advanced Compression features.

Oracle Advanced Compression at TVS Motor Company

55

Problem-solver:

Oracle Advanced Compression

TVS Motor Company consciously opted for

Oracle Database 11g and Oracle Compression in order to implement storage and database management optimizations. The IT team working for the growth-focused company had to choose from three possible options.

Firstly, to significantly extend the storage systems, but this would have resulted in disproportionately high costs and a relatively long implementation period.

Secondly, to use a data archiving concept and implement this gradually, but this would have taken a long time and the potential space savings would only have been marginal.

And thirdly, to switch from Oracle Database version 10g to 11g and to tap into the farreaching database Advanced Compression features with the prospect of benefiting from several of these at the same time.

“Since we had already enjoyed positive experi­ ences with the Oracle Database 10g feature

Index Compression and we were able to bene­ fit from very sustainable optimizations after testing with Oracle Database 11g, we decided to rapidly upgrade our Oracle database to

Oracle Database 11g,” continues Dhandapani.

Firstly, the system was upgraded from 10g to

11g (10.2.04-11.2.01). This process was a smooth and rapid one (not including prelimi­ nary work/tests: 6 hours). Then Advanced

Compression was added and configuration/­ settings/compression undertaken using

BRtools. The time taken for the compression activity was 18 hours.

Impressive and clear results

TVS Motor Company is delighted with the results. “Opting for Oracle Database 11g and the Advanced Compression features was the right choice and was certainly worth the invest­ ment. The improvements and benefits gained are clear to see. We are already planning the implementation of other 11g features such as

Database Vault or Network Compression.”

The before and after values are miles apart and some of the optimizations are huge. For example, using Oracle Database 11g Advanced

Compression, the company managed to reduce the size of its database (which had grown during the 10g to 11g upgrade to around 2.3

TB) by 60 percent to 0.8 TB. But that’s not all. Response times have improved dramatically by a massive 56 percent. Before using 11g

Advanced Compression, the database response times were 550 milliseconds, now they are 240.

It has also been possible to cut the backup time from 9 to 3 hours. Advanced Compression has also been used successfully with the SAP Netweaver BWwhich is also running on Oracle

DB.

Other Oracle Database 11g features firmly in sight

What’s more, TVS Motor Company is also using other new Oracle Database 11g features in addition to Advanced Compression, including Real Application Testing (RAT) and Secure Files. RAT is a tool for testing and optimizing changes under real conditions to assess their impact on workload before they are adopted or go live, for example when upgrading from version 10g to 11g. Secure

Files is a new type of data for storing large objects (LOBs). Unlike LOB technology, data stored in this format offers better performance and simplified management. You could say that Secure Files are compatible with database options such as Advanced Compression.

As TVS Motor Company’s CIO Dhandapani concludes: “By using Oracle Database 11g and

Advanced Compression we have gained major space savings and the cost savings aren’t bad either. Our entire disk space management now also has a beneficial and firm footing for the future.”

“We set ourselves the goal of finding an effective tool to counter our ever-rising and costintensive growth of data in SAP usage. Our database and our storage units were growing all the time which had impacted on storage costs, performance, database update times and also restore times.”

– T.G. Dhandapani,

Group CIO, TVS Motor

Company

56

Oracle Database Compression in SAP system

Background:

• Very high database size in PRD system around 2.3 TB

• Insufficient space in the storage in both PRD and DR location for future DB growth

Business Issues:

High cost on storages (Rs 60 lakhs)

• High DB response time (550ms)

High DB update time (570ms)

High restoration time (15 hrs)

Options available:

• Upgrade the storage with the cost of 60 lakhs.

Cost and implementation time is high

Archive the rarely accessed data – Time taken will be high and the space saving is only marginal

Compress the Database using the Oracle Database 11g feature – We have selected this solution

Actions Implemented:

• Upgraded the Oracle Version from 10g to 11g

(Prerequisite for Advanced Compression)

• Compressed the PRD database

Result:

DB size down by 1.5TB – 60% reduction

Database Size at PRD

2,5

BEFORE

2

1,5

2,3

1

AFTER

0,8

0,5

DB update time down by 61%

610

410

210

570

220

10

DB Response time down by 56%

700

Database response time

600

500

400

300

200

100

BEFORE

550

AFTER

240

Benefits:

• DB size has been reduced from 2.3TB to 0.8TB

Backup time has been reduced from 9 Hrs to 3 Hrs

DB response time reduced from 550ms to 240ms

• Update response time reduced from 570ms to 220ms

• CPU load on the DB server remains same after compression (60%)

No additional archive log generation

Entire activity was completed by the in-house team zero investment by referring SAP notes.

BR*Tools

was used for DB compression

DV & Network compression is planned

SAP BI system was also compressed in the similar way. Space saving is 6.

Names from left: Suesh Tatikonda, Hari Sastri, TG Dhandapani

(Group CIO), KN Swaminathan (GM-IT), Suresh T and Balaji S.

Oracle Database 11g Advanced Compression in SAP Systems at TVS Motor Company

Item Bevore

Oracle Advanced

Compression

After

Oracle Advanced

Compression

Database size 2,5 TB

Reduction

0,8 TB 60%

56% Database response time

550 ms

Database update response time

570 ms

240 ms

220 ms

Backup time 9 hr 3 hrs

61%

65%

Oracle ACS for SAP at Eastman Kodak Company

57

“Supporting a global business running SAP as an enterprise solution is challenging. Oracle

Advanced Customer Services understands this best, working closely with our excellent DBAs to maximize performance. Oracle’s capabilities are always there for us; they never fail us.

Today’s business is ever changing, but through four major releases, we’ve met the challenges and have been successful.”

– K A R E N S C H U H ,

Senior IT Architect, Worldwide Information Systems –

Global Operations, Eastman Kodak Company

E A S T M A N K O D A K C O M P A N Y O P T I M I Z E S C O M P L E X

E N T E R P R I S E - W I D E E R P S Y S T E M W I T H M I N I M A L

D O W N T I M E

Eastman Kodak Company (Kodak) provides imaging technology products and services to the photographic and graphic communications markets worldwide. It operates in three business segments:

Consumer Digital Imaging Group (CDG);

Film, Photofinishing, and Entertainment Group

(FPEG); and Graphic Communications Group

(GCG).

Challenges

• Meet growing demands for performance, availability, and reliability for complex, enterprise wide SAP implementation on

Oracle Databases

• Provide onsite database administrator (DBA) training to keep in-house team up to date on critical

Solution

• Worked with Oracle Advanced Customer

Services to facilitate a workshop on database services for SAP environments for a dozen

Kodak DBAs, enhancing IT staff knowledge and efficiency

• Enabled Kodak DBAs to log into production systems and see—in realtime —the changes they should make, potential roadblocks to monitor, and how to spot inefficient code

• Helped Kodak to manage a complex imple­ mentation—including adding hundreds of new users to the system each year—by putting a change management plan in place that helps to deal with fluctuations in capacity demands

• Developed a plan for patching SAP databases

• Enabled Kodak to meet its service level agreements, due to Oracle Database’s reliability and comprehensive standby functionality for disaster recovery

• Used Oracle’s fail-over capabilities to enable

Kodak to move to two new data centers, as well as incorporate new subsidiaries as necessary, while meeting downtime goals

• Leveraged Oracle Advanced Customer

Services for guidance around three major database upgrades, helping Kodak to minimize risk and complexity associated with systemwide upgrades and complete the projects on time and within budget

EASTMAN KODAK

COMPANY

Rochester, NY www.kodak.com

Industry:

Consumer Goods

Annual Revenue:

US$7.6 billion

Employees:

20,300

Oracle Products & Services:

• Oracle Database

• Oracle Advanced Customer

Services

• Oracle Sun Servers

58

S A P M A I N F R A M E M I G R A T I O N

E D P C A S E - S T U D Y

The Company

EDP – Energias de Portugal is one of Portugal’s largest companies and also one of Europe’s major electricity generation, distribution and trading. It has a strong presence in Spain, US,

Africa and Latin America, mainly in Brazil.

In 2007, EDP announced that 39% of its pro­ duced energy came from renewable sources and that it was aiming for a 75% target by 2013.

To achieve that target, EDP bought the US company Horizon Wind Energy in what was the largest deal in renewable energy to date, and made EDP the world’s fourth largest wind power producer.

Beginning 2008, it became clear to EDP that they were facing important decisions about the future of their IT systems. At that time,

EDP was running their core business in an

ERP system within a Mainframe environment:

• 3-node Parallel Sysplex with 6400 MIPS

• DB2 v7 for SAP

• 40 TB databases

• 5 x IBM P561, 16-core AIX

But these systems were facing severe operational challenges:

• The growth rate of the largest tables was on the verge of becoming blocked by DB/2 v7 partition size limit

• The processing capacity was, on average, more than 90% usage

• There was no space to provision for new functionalities

To EDP, two very different paths laid ahead:

• Stay with the current Mainframe technology, replacing the existing equipment with new, more powered machines, and then upgrade the database to DB2 v8 and later to DB2 v9

• Migrate to UNIX/Oracle technology

The Challenge

The first path was the easier one, but it was also the most expensive and it was really just a postponing of the problem. The rewards of the second option were many, but the path was not without obstacles:

• EDP relied on IS-U for all their sales, invoicing, 24x7 customer service (call center) and, as such, downtime had to be minimal

• The data on all environments accounted for more than 40 TB of data and IS-U

Production is 14 TB in size. The first runs of the SAP unload procedure for IS-U took more than 13 days, which was a totally unacceptable downtime

• The IS-U SAP version was 4.6C and had no support for table splitting which made the migration using only SAP tools impos­ sible

Since the single use of standard SAP tools

R3Load/Migmon was not viable, two other alternatives were analyzed:

• To copy the oldest data from the largest tables to temporary tables, would eventually reduce the migration time but required changes in the productive system and was very dependent on application changes

• Choosing a hybrid migration strategy using

SAP tools for the smaller tables and develo­ ping special tools to handle the 8 largest tables. This seemed the best alternative

At the end of July 2008, a decision was taken to go with the UNIX/Oracle migration before the year end. A migration strategy was prepared using direct path unload/load tools, namedpipes, network aggregates and other similar strategies to accelerate this migration speed.

The maximum acceptable downtime was 5 days, including a 3 day weekend.

On December 5, 18:00 WET, a Friday, the migration began.

Mainframe Migration to Oracle Database

59

The Migration

The new environment was composed of

• 2-node cluster Sun Microsystems M8000

32 core production DB servers

• 4 x Sun Microsystems T5240, 16-core production application servers

• 2-node cluster Sun Microsystems M5000

24-core, quality DB servers

• 2 x Sun Microsystems T5240, 16-core production application servers.

The team used the BMC Unload Plus and

Oracle SQL*Loader to migrate the 8 largest tables. Each partition was unloaded in parallel with direct path. When completed, it was transferred by FTP to a UNIX named pipe, and immediately loaded into Oracle databases with SQL*Loader direct path. When the loa­ ding of the table was finished, its indexes were immediately generated.

Unload Table

BMC DBUnload

Load Table sqlldr

Part 1

Part 2 ftp

Part 1

Part 2 ftp

...

Part n ftp

...

Part n ftp

All remaining tables were migrated using the standard SAP R3load and migmon process.

The list of intermediate steps and total duration of the migration were as follows:

The Results

All the 7 SAP Systems (including productive, quality and development) were migrated in

3.5 months, meeting all milestones on-time and on budget.

Significant service improvements were accounted for:

• Overall dialog response time reduced by 35%

• Database response time reduced to 1/3

• IS-U batch reduced in 3 hours

• Seven times more invoices produced per minute

• Online full backup (and restore) in half the time of before

• No downtime needed to perform backups

• Average processing utilization of less than

10% on the new environment compares with more than 90% of the previous 6400

MIPS 3-node Mainframe cluster

• 1/20th of direct infrastructure cost

Before: After:

Tuesday, December 9 at 8:00 AM, the first working day of that week, the system was available to a few restricted users. The next day, Wednesday at 8:00 AM, all users had full system access to the new environment.

60

Industry:

Food and beverage company producing household-name brands in milk and dairy beverages, juice, fresh dairy, cheese and soy

dd

Workforce:

4,000 in Australia,

New Zealand, Malaysia, and

Singapore

Oracle products:

Oracle Database 10.2.04, SAP

ECC size 7.6 TB before Index

Key Compression

Key benefits:

Significant database size reduction of 26.6 percent, index size reduction of 70 percent, fast online implemen­ tation in 3 months, reduced backup volume, reduced number of backup tapes

SAP:

SAP ERP ECC 6.0, Netweaver

BI 7.0, SCM 5.0 and others, over 1,700 named users

Infrastructure:

HP Superdome (HP-UX),

HP XP24000 Storage Systems

“The database optimization feature Oracle Index Key Compression exceeded our expectations.

Total index size was reduced 2.8 TB to around 875 GB, which meant considerable disk space savings. The total database volume shrank by 26.6% percent.”

– G L E N N C A D M A N ,

SAP Technical Manager, National Foods

O R A C L E I N D E X K E Y C O M P R E S S I O N F O R S A P

A T N A T I O N A L F O O D S A U S T R A L I A :

E X C E E D I N G E X P E C T A T I O N S

Profile: National Foods

National Foods with headquarters in Melbourne is one of Australasia’s largest food and beverage companies with a revenue of USD 3.56 billion in 2009, producing household-name brands in milk and dairy beverages, juice, fresh dairy, cheese and soy. National Foods is part of Lion

Nathan National Foods, Australasia’s largest food and beverage company.

Today, National Foods employs more than

4,000 people. In addition to direct employ­ ment, the company makes a significant con­ tribution to the Australian and New Zealand economies. National Foods is also a major supporter of local industry through sourcing of local raw materials and an integral part of the retail economy.

In Australia, National Foods is the only milk business servicing the entire national market and buys 2.3 billion liters of milk that comes from more than 1,000 Australian farms to produce a range of full cream, flavored and modified fresh and UHT milks. The company also produces a range of popular block and premium specialty cheeses and is prominent in the soy beverage market. Over the coming years, National Foods will make a best practice marketing investment and focus on higher potential core brands to drive revenue and mix.

Focus on optimization

Information technology has long been an essential ingredient in day-to-day business at

National Foods. Recent years have seen an increase in IT use in almost every area of the company, in a trend which is still continuing.

This is due in part to the acquisitions by the well-known Australian food company.

National Foods is an established user of core applications such as SAP ERP ECC 6.0,

Netweaver BI and SCM and has gradually increased the number of functions it uses in these solutions. At the same time, the IT infrastructure linked to these solutions has steadily expanded. In response, both the server capacities (HP Superdome) and storage systems had to be gradually enlarged. The data volume of the database management system used for the application environment, ECC 6.0 and

Oracle Database (Release 10.2.04), was also growing rapidly – eventually peaking at over

7.6 TB. Meanwhile, more than 1,700 users are making intensive use of the application solutions.

“The application environment and the associated IT infrastructure involve enormous costs. This means we’re always looking to increase IT efficiency and use tools or techno­ logies with an optimization effect,” says

Glenn Cadman, one of the team responsible for SAP at National Foods. Around five months ago the expansion-focused business found just what it was looking for in the database feature

Oracle Index Key Compression. “We benefit from Oracle Key Compression in numerous ways,” says Cadman.

Index Key Compression at National Foods Australia

61

Immediate interest

At a regular meeting with Oracle, the conver­ sation turned to the success other customers have had with database optimization in asso­ ciation with SAP, and it was this that prompted the idea of using Oracle Index Key Compres­ sion. The potential for optimization offered by Index Key Compression met with imme­ diate interest from National Foods. Oracle

Index Key Compression can dramatically reduce index and disk space by shortening individual indexes within index blocks by up to 75%. The tool also offers other benefits from which business users stand to profit, including optimized I/O times, updates and backups, as well as a slimmer database.

Cadman explains: “The potential for optimi­ zation offered by Oracle Index Key Compres­ sion was exactly what we were looking for and it fitted in perfectly with National Foods’ ongoing efforts to increase efficiency.”

An archiving project that had been in the pipeline for some time had yet to deliver the urgently required space disk savings.

The implementation and roll-out of Oracle

Index Key Compression went without a hitch.

Even though the company allowed itself plenty of time for the database optimization project with Oracle Index Key Compression, it took just three months from the meeting where the idea was first created until the tool went into productive use for the first time.

The first stage involved identifying the top

20 indexes of 10 GB or more in size. These indexes were then compressed with Oracle

Index Key Compression on a test system to analyze the situation before and after compres­ sion. “The difference was striking,” Cadman recalls. “The Oracle compression feature achieved reductions of 40% - 90% on these huge indexes, one massive index: VBOX~0 reduced from 1.35 TB to 400 MB. We were very impressed.”

After these tests, optimization was extended to more indexes and performance tests were run. The Australian food giant was then finally able to roll out Oracle Index Key Compression.

Significant savings

Looking to the future

National Foods was delighted at the results achieved with Oracle Index Key Compression:

“The Oracle database optimization feature exceeded our expectations. We were able to reduce the total index size from 2.8 TB to

875 GB, which meant considerable disk space savings. The database volume shrank by 26.6 percent.”

The company also achieved greater efficiency in another respect. By opting for Oracle Index

Key Compression, it has reduced its backup volume at the same time in terms of both business copies and disaster recovery backups.

At National Foods these are stored on tapes, and thanks to Oracle Key Compression the company now needs fewer tapes than before.

In terms of compression, National Foods is already contemplating further optimization projects – in conjunction with an upgrade to Oracle Database 11g Release 2 for SAP planned for deployment in 2011.

Oracle Database 11g comes with Advanced

Compression, a range of additional compres­ sion features such as OLTP Compression,

SecureFiles Compression, RMAN Compres­ sion, Data Guard Network Compression and

Data Pump Compression. This means that database compression can be used not only with Warehouse applications but also appli­ cations with mixed workloads and OLTP applications. Advanced Compression also provides effective support for unstructured data in the shape of SecureFiles Compression, for example in typical content management or XML applications.

“The potential for optimization offered by Oracle Index Key

Compression was exactly what we were looking for and it fitted in perfectly with National Foods’ ongoing efforts to increase efficiency.”

– Glenn Cadman,

SAP Technical

Manager, National

Food

62

O R A C L E T O O R A C L E O N L I N E

A T C A R L Z E I S S

M I G R A T I O N

SAP platform migration completed over one weekend

Carl Zeiss is one of the world’s leading optical and opto-electronic firms, with a workforce numbering more than 24,000. IT infrastructure is of great importance for such an innovative company with such a global reach. When the company decided to outsource to Siemens IT

Solutions and Services, one of its main concerns was an optimum SAP migration process.

Carl Zeiss set aside one weekend for the downtime of the key SAP platform for the markets (EMEA, USA and APAC). System stability and reliability also needed to be ensured after migration. Oracle addressed both these concerns with its latest “Triple-O” online migration technology.

The project

Carl Zeiss uses SAP ECC 6.0 with SAP Net-

Weaver 7.0 and Oracle Database 10g Release 2

(10.2.04). The largest platform covered in this article is based on a 2.5 TB database. If the traditional approach of SAP LOAD had been used to migrate this hefty database, it would have taken around 40 hours to transfer the data alone. The subsequent interface adaptations and other follow-up work required would have made the original requirement of migrating over one weekend impossible.

This migration project included various challenges:

• Migration of a database of this size, including interface adaptions and corrections, over one weekend

• Large number of interfaces (more than 200)

• Inclusion of EMEA, USA and APAC at the same time

Oracle to Oracle Online migration

(Triple-O) is a new technical way of carrying out large system migrations.

This process enabled Carl Zeiss to migrate its global ERP system in just one weekend and without any note­ worthy availability restrictions.

Implementation

The project was started in July and the actual cut over took place in mid-August.

In order to satisfy the requirements of Carl

Zeiss, Siemens IT Solutions and Services there­ fore used Oracle Triple-O for the migration.

This is available for a wide range of system platforms (UNIX, Linux, Windows) which support SAP.

Triple-O consists of two components:

• O2O

Migration from the source to the target database is started at a defined time. Once complete, the new database is fully synchro­ nized with the old one – although only to the status at the start of migration. But since operations have continued during the migration, there is a delta which is usually very small in terms of the volume of data concerned compared with the actual size of the database.

• This final update for the new target data­ base is undertaken online using the Triple-O component. To do this, Triple-O records all the changes which occur during O2O migration in the source database.

Oracle Online Migration at Carl Zeiss

63

Once the migration is completed with O2O and the IT operation has been closed for the migration – as planned – the database changes recorded are then updated in the target database. It is estimated that this will take around 30 minutes, freeing up a lot of time for interface adaptations, corrections, tests and the decision to go live.

A SAP target system was produced. The source system was migrated into this. The corrections expected during a migration at basic SAP level and interface adaptations then had to be undertaken.

To ensure a successful migration, the actual process was tested twice with the assistance of Carl Zeiss experts; once as part of a test migration to the future target system and once to the new test management system.

Everyone involved in the project was therefore fully prepared when the actual migration started as planned on Friday. The final posting date was 9 pm. The system was powered down.

And it was soon made available again for testing.

Synchronization took 30 minutes. The financial and compliance checks and user acceptance tests required in the APAC,

Americas and EMEA regions were then undertaken.

Just before midnight on Saturday, the team decided to go live.

Technological platform: Oracle Triple-O

The new “Oracle Triple-O” online migration technology is recommended when undertaking a whole host of recurring requirements in data centers:

• Migration of large Oracle database environments to new system platforms in short periods of time

Quote from Siemens

Oracle to Oracle Online migration

(Triple-O) is an innovative further development of O2O which allowed us to move several hours of weekend work forward in the week for this project.

• Reorganization of the database environment

• Database upgrades

• RAC implementations

• Installation of new and more powerful system platforms

• Realization of new storage solutions

Oracle Triple-O offers efficient functions for ensuring the transfer of data from source to target system and uses the Golden Gate component for data synchronization. The

Oracle migration can be interrupted at any time. The actual production platform is not restricted in any way at any time.

Oracle Triple-O is SAP-certified.

For more information, please consult SAP

Note 1508271 or go to www.oracle.com/sap

.

64

Bauerfeind AG www.bauerfeind.com

O R A C L E R E A L A P P L I C A T I O N C L U S T E R S ( R A C )

F O R S A P A N D I B M P O W E R S Y S T E M S :

T H E R I G H T C H O I C E F O R 2 4 / 7 O P E R A T I O N S

Bauerfeind AG, a leading German manufacturer of medical aids, needs to manage data volumes of currently 2.8 TB for production systems such as SAP ERP and SAP CRM, and 2.6 TB for the SAP NetWeaver BW system. A further

0.5 TB is required for other systems that are integrated with the SAP environment.

In 2002, the company began designing a modern, centralized; corporate-wide business management strategy based on SAP Business

Suite, and initiated a five year project program to implement the solution. In the course of this project, it was necessary to replace legacy systems like Brain AS and MAS 90, and build a completely new network infrastructure as well as a new centralized storage solution.

This solution had to be scalable to meet the needs of the company as it continued to grow.

Very early in the project, Bauerfeind decided to run the databases for the SAP environment in an active-active configuration using multiple nodes in an Oracle Real Application Clusters

(RAC) on IBM Power Systems servers with a

Unix OS.

Replacing its legacy systems with a companywide deployment of SAP Business Suite, new

IBM Power Systems and IBM System Storage infrastructure enables the SAP environment to be managed in a flexible, dynamic manner.

The administration and SAP operation was simplified considerably by using IBM GPFS

(Global Parallel File System). For the resulting infrastructure at Bauerfeind, GPFS is the re­ quired clustered file system for SAP environ­ ments running on the AIX operating system to enable the Oracle 10.2.04 RAC nodes to access the same database tables simultaneously.

GPFS also enables Bauerfeind to provision SAP systems on different Power servers or LPARs rapidly and flexibly. This landscape delivers excellent price-performance, as demonstrated by a VMS benchmark.

Customer Benefits around the clock

The continuous availability of business appli­ cations around the clock is crucial for Bauer­ feind. The window for planned downtime is extremely narrow, because the company has international subsidiaries in nine time zones, and users need access to the SAP systems 24 hours 7 days a week. This factor was a major influence on platform selection and architecture from the beginning of the project.

In total, 500-600 people (approximately 50 percent of the 1,100 licensed SAP users) are concurrent users of the SAP ERP system.

Additionally, there are many specialized users of other SAP applications such as SAP CRM and SAP NetWeaver BW. Another important contribution to the total load on the infrastruc­ ture is made by the approximately 2,000 simultaneous B2B users. By integrating profess­ ional users (suppliers of medical equipment, pharmacies, and medical practices) online into the SAP eCommerce system, Bauerfeind can offer a rapid and efficient ordering process, with delivery within 24 hours.

SAP on RAC at Bauerfeind

65

Additional SAP users can be integrated seam­ lessly as the company grows with low admini­ strative effort and operational costs, fewer peripherals and a significantly reduced network complexity. Oracle Real Application Clusters provides high availability for database servers.

If an SAP application server detects a fault,

GPFS enables rapid re-provisioning. PowerVM virtualization provides high average system utilization while maintaining constant response times.

The IT team can serve many more systems and users without increasing their headcount by a high degree of standardization in both the SAP environment and IT infrastructure. Additionally, to ensure a flexible and dynamic infrastructure that would facilitate functional extensions and scale to support corporate growth, Bauerfeind nominated server virtualization as another prerequisite for the global SAP roll-out.

The SAP environment not only serves users at the company headquarter in Zeulenroda,

Germany; it also serves many of the foreign subsidiaries remotely via VPN connections.

These VPNs use fully redundant WAN network connections from several different providers, and can also use ISDN dial-up connections as a standby in case the WAN fails.

Bauerfeind uses SAP Dispatcher to manage initial load-balancing at log-on in between the dialogue instances on the blades. To guarantee efficient utilization of capacity on the Oracle

RAC database nodes, SAP users are grouped into logon groups according to the main appli­ cations that they use. These groups then prima­ rily access tables on one or other of the two

RAC nodes.

The databases for the large SAP production systems run on IBM Power 570 servers in an active-active cluster configuration. One reason for using Oracle RAC is to enable horizontal scaling by adding additional nodes to handle

Virtualization parameters for SAP Business Suite

growing workload. If one of the two database nodes suffers a failure, the other can take over the whole workload, preserving 50 percent of the database server throughput and keeping systems online until the broken node can be repaired. SAP Central Services for ABAP sys­ tems (ASCS) are also moved to the remaining node using the Oracle SAPCTL utility, elimina­ ting this single point of failure.

Meeting Availability Requirements

To meet the availability requirements, Bauer­ feind opted for a cluster solution on the data­ base level. This was put into practice with an

Oracle Real Application Clusters (RAC) and connected Oracle Clusterware. The underlying topology was designed with full redundancy for every single point of failure, and the cluster nodes were distributed between two separate locations on the Bauerfeind campus for disaster recovery reasons. Additionally, there is a third

“quorum data centre” where dedicated servers and disks are installed as tie-breaker nodes.

66

SAP landscape combining horizontal and vertical scaling

This is important for very fast-reacting clusters to rule out so-called ‘split-brain situations.’

A split-brain situation occurs when the network connection or the heartbeat between the two active data centres is interrupted. In this situa­ tion, each of the independent GPFS and RAC nodes attempts to take over the entire SAP system, because the cluster software assumes that there has been a complete breakdown of the other nodes. Thus, a group of users would remain active on node A, while a second group remains active on node B, both of which would be running the same SAP instance.

The transactions that the two groups of users would perform might then lead to inconsi­ stencies in the SAP database, leading to data corruption and making it impossible to manage business processes correctly. To avoid this situa­ tion, the tie-breaker node is used, the cluster site accessing and reserving this disks first becomes primary, and leads during data resyn­ chronization.

About Bauerfeind AG

Bauerfeind AG is a specialist manufacturer of medical aids, such as supports, orthoses, com­ pression stockings and foot orthoses.

Headquartered in Zeulenroda, Germany, the company employs around 2,000 staff. In addi­ tion to its manufacturing facilities, the com­ pany also runs the Bauerfeind Innovation

Centre, which works with scientists, medical practitioners and retailers to research and develop new products, and the Bauerfeind

Academy, which provides training about the company’s products.

Starting in 1984 Bauerfeind established other locations in Europe, the US and Asia. The company’s owner, Professor Bauerfeind, realized that the business needed to renew its corporate organization structure in order to adapt success­ fully to future business requirements. At the heart of his renewal strategy was the concept of centralization, combined with the incorpo­ ration of a joint stock company. Business pro­ cesses were reorganized to provide a consistent and standardized corporate approach for the whole company.

Only Oracle Database 11g

Release 2 provides for

SAP customers

Oracle other DBs

Fully integrated, platform independent active-active clustering solution for both SAP and database through

RAC and Clusterware/SAPCTL

Enhanced Add COLUMN Functionality

High Performance NAS Storage through Direct NFS

Online Patching

Real Application Testing Option

Updatable Standby Database

RMAN Backup Compression, RMAN Backup Encryption

SecureFile out-of-line LOB data compression

Deferred Segments Creations

Disk-Based Bitmap Indexes

Tablespace Encryption

Data Guard Secure Network Transport

Database Vault

Automatic Workload Repository (AWR)

Oracle – the # 1 Database for Deploying SAP Applications

oracle.com/sap [email protected]

Copyright © 2010, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.

Other names may be trademarks of their respective owners.

68

“Oracle RAC and Connectria customized managed hosting is an ideal combination of reliability and scalability demanded by our SaaS solution.”

– J O H N P A T T O N ,

Managing Partner, VQS

C O N N E C T R I A M A N A G E D H O S T I N G A N D O R A C L E

R E A L A P P L I C A T I O N C L U S T E R S ( R A C ) D E L I V E R S

M A X I M U M U P T I M E F O R D E M A N D I N G E N V I R O N M E T S

Industry:

Cloud, Managed and Complex

Hosting Data Center Outsourcing

Data Centers:

St. Louis, MO (2)

Philadelphia, PA (1)

Oracle Products & Services:

• Oracle Database 10g

• Oracle Database 11g

• Oracle Real Application

Clusters (RAC)

• Oracle Clusterware

Key Benefits:

• Hosting allows IT / management to focus upon business needs

• Oracle and Oracle RAC expertise as an extension of your organization

• More flexibility and scalability in use of SAP

• Greater SAP stability / high availability and performance

Corporate Headquarters:

10845 Olive Blvd.

St. Louis, MO 63141

314-587-7000 (Phone)

800-781-7820 (Toll-free) www.connectria.com [email protected]

VQS and ProgramScope

VQS is the developer of ProgramScope software, a SaaS-based program management solution.

Development of ProgramScope started in 1997 with the idea to create a new standard in pro­ gram management software systems. Since that time VQS’s development team has conti­ nued to aggressively develop additional feature sets and performance enhancements for its customers in the Telecommunications industry.

ProgramScope has successfully reduced customer budgets by 60%, as compared to local Access databases or Excel spreadsheet initiatives.

As a SaaS solution, ProgramScope enables customers to rapidly implement the software without internal IT support under a costeffective monthly subscription model. End users are able to securely access ProgramScope software 24/7 via the Internet.

Because ProgramScope is a mission-critical application, VQS’s customers depend upon the continuous availability of the solution. As a result, VQS engineered ProgramScope with

Oracle RAC architecture. VQS also wanted to concentrate upon its core capabilities which is developing and marketing software – not operating and supporting IT infrastructure.

Thus, it chose Connectria to host and manage the Program-Scope solution.

Connectria’s custom SaaS Managed Hosting solution allowed VQS to immediately begin offering its ProgramScope software to a broader market, without having to build and maintain a complex technology infrastructure or operate a 24/7 support organization. A key component of Connectria’s custom SaaS Managed Hosting solution was a flat monthly pricing model that allowed VQS to accurately budget its costs and build a profitable business model for its SaaS offering. Connectria’s ability to completely tailor its support services to meet VQS’s unique requirements was another key component in

VQS’s successful SaaS offering.

As part of the Software as a Service (SaaS) implementation, Connectria’s engineers provided comprehensive configuration and integration support to assist VQS during its launch, allowing VQS to greatly minimize its risk. Connectria also provides 24/7 Moni­ toring, Management and Administration of the Program Scope web front-end and Oracle

Database 11i infrastructure hosted within

Connectria’s enterprise class data centers.

Connectria Managed Hosting and

Data Center Outsourcing

As an award-winning Oracle Hosting Provider,

Connectria has a strong background in 24/7 business-critical Oracle hosting, including

Oracle RAC environments, from its faulttolerant World Class Data Centers.

Many companies, including Oracle, rely upon

Connectria to host and manage Oracle database environments. Running complex Oracle environments requires an experienced technical staff with a strong knowledge of Oracle pro­ ducts, database clustering and load balancing technologies.

Connectria is also an experienced SAP applica­ tion hosting provider, with notable customers such as Paramount Studios and Caterpillar’s dealer network. SAP representatives and customers interested in more information may contact Connectria as indicated below.

Connectria Hosting

East Regional Headquarters

1060 First Avenue, Suite 400

King of Prussia, PA 19406 USA

215-639-3180 Office

610-757-5896 Mobile

[email protected]

69

70

Freudenberg IT LP

601 Keystone Park Drive,

Suite 600 Morrisville,

North Carolina 27560

Phone: +1 (866)-705-6385

Fax: +1 (919) 321-0258 [email protected] www.freudenberg-it.com

“ O U R S A P C U S T O M E R S R U N O R A C L E ”

Freudenberg IT Delivers SME and Large Enterprise Hosting Solutions on Oracle RDBMS

Freudenberg IT relies on its years of SAP/Oracle hosting expertise and its unique dual data center concept to guarantee service levels to all enter­ prises, regardless of size, and at a very compe­ titive price. “We support SAP applications on

HP-UX, AIX, Linux, and Windows platforms, and with the Oracle database, we are able to deliver the value, security, reliability, and scalability our customers require”, stated Scott

LaBouliere, SVP of Hosting Operations for

Freudenberg IT USA.

Why Freudenberg IT prefers Oracle RDBMS

• Rock solid operational reliability

• Highly scalable regardless of database sizes

• Supported across multiple operating systems

• Platform independent

• Established monitoring and management tools integrate into Freudenberg IT’s Global

Active Monitoring System

• Architecture designed for multi-user

Enterprise level I/O

• Excellent disaster recovery options

Freudenberg IT is committed to providing SAP hosting services to all enterprises. Their top talent, advanced resources and nimble size enables them to provide the correct balance of service and quality that larger outsourcing service providers often fail to provide. Freudenberg IT maintains its own data centers and full-time employees and does not subcontract SAP opera­ tions. In addition they have:

• SAP/Oracle hosting focus and expertise

(certified SAP Global Hosting Partner)

• FIT is SAS 70 Type ll compliant

• FIT has been certified by SAP as one of their first Global Cloud Support Services Partners

• Standard Metro Data Center Cluster concept in all locations worldwide for cost effective disaster prevention/recovery as a standard customer service offering

• FIT offers a Geographic DR solution in the

US at a Freudenberg Data Center over 750 miles away, and a Global DR solution to our

German data center

• 4-zone security model (building, office, data center, logical) with access control and 24/7 camera surveillance

• Redundancies in the data center infrastructure (Power, UPS, HVAC, communication lines)

• Standardized platforms and vendor agreements worldwide (SAP, Oracle, IBM,

HP, EMC, NetApp, VMware, Cisco)

• Standardized proactive monitoring and support of all hosted systems worldwide

• 24/7 International Call Center using a

‘Follow-the-Sun’ concept

• Flexible service level agreements with performance penalties

• Data centers located in North America,

Europe, and Asia – wherever your business may be

SAP/Oracle Hosting Service Packages

Freudenberg IT has developed two main ser­ vice offerings that incorporate standard disaster recovery using its dual data center concept.

The two data centers are connected with fiber optic connections (owned and operated by

Freudenberg IT).

This avoids the high telecommunication costs typically incurred when maintaining a Disaster

Recovery concept between two data centers

(Note: there is no usage charge for this line).

Standard to all hosted systems, regardless of which data center they are in, is tape library backup to the other data center. Additionally, all hosted 3-system SAP landscapes will have their Quality Assurance system located in the other data center.

In this way, Freudenberg IT has standardized disaster recovery for all of its customers - at no

additional charge.

Hosting with Oracle at Freudenberg IT

71

In the case where the data center with a

Production system becomes inoperable, the

Quality Assurance system along with the tape backups can be used to recreate the Production system and bring it online. In the case where the data center with the Quality Assurance system and the tape backups becomes inope­ rable, the Production and Development systems will still be running. The Quality

Assurance system will be recreated and the tape backups redirected to the tape drive unit in the remaining data center.

SAP Application servers are allocated to customer SAP systems based on the number of SAP users. These application servers are also distributed between both data centers so that at least half the Application Servers will still be available in the case where one of the data centers becomes inoperable. Freudenberg IT does not charge extra when additional appli­ cation servers are required to maintain agreed upon service levels.

Freudenberg IT is responsible for all LAN lines within each data center. WAN lines into each data center can either be dedicated to each customer or shared (i.e. Freudenberg IT

Internet Lines using SONET with multiple path redundancy) using VPN access. The choice of network security concept, communication line carrier, data line type, bandwidth, associated network devices, the backup data line method, and actual location of the WAN entry point

(the customer’s location(s) and/or a Freudenberg

IT data center) is mutually agreed upon bet­ ween the customer and Freudenberg IT and is defined in the hosting contract service levels.

FIT Compact SAP Hosting Package

This package is for customers looking to run their SAP applications on the highly-scalable

Intel architecture. The hardware platform is

HP/Intel servers running Linux or Windows with an Oracle database. System Availability commitments range from 99.5% to 99.9%.

These platforms run with a shared EMC or

NetApp enterprise storage device.

FITvFlex SAP Hosting Package

Virtualization Option: This architecture provides added flexibility in load-balancing and enables capabilities to reduce both planned and unplanned outages. This architecture can support either Windows or Linux, and utilizes virtualization capabilities through bare-metal products.

High-Availability Option: This architecture leverages virtualization capabilities through bare-metal products, as well as advanced enter­ prise storage solutions. Data mirroring is used across the two data centers, supported with stand-by virtual servers at the opposite data center. This provides for an Availability of

99.9%, and an improved Recovery Time

Objective (RTO), and Recovery Point

Objective (RPO) beyond the standard 24 hours and 4 hours respectively.

FIT Professional SAP Hosting Package

This hosting package is designed for a higher level of hardware redundancy. The hardware platform is either HP’s Integrity servers run­ ning HP-UX, or IBM p-series servers running

AIX. Each of these servers run with an Oracle database and a shared EMC or NetApp enter­ prise storage device.

“We are extremely proud of the strong relationships we have built with our customers. They view us as their “trusted advisor” for all things SAP related.

Due to this fact, we have achieved 100% customer retention and 100% customer referenceability.”

Todd Kemmerly

,

SVP of Sales & Marketing for FIT Americas

72

Hosting with Oracle at Freudenberg IT

“We’re very proud of the fact that we have 100%

Customer Retention since

1995. Our average production system availability since 2005 has been over 99.97% – with

Oracle we are able to deliver the value, security, reliability, and scalability our customers require”.

– Scott LaBouliere,

SVP of Hosting Operations for Freudenberg IT USA

Advanced Mirror Option: This add-on package is for customers with large amounts of data who need to reduce RTO and the

RPO even further. The Professional package is enhanced with immediate and automatic mirroring of data at the CPU/OS level to 2

SAN storage devices – one in each data center.

(CPU/OS-based mirroring is used for server boot disks as well.) When the Production system and/or data center becomes inoperable, the SAN storage device in the other data center contains the entire customer’s data up to the last successful data write transaction.

It is reconfigured and attached to the Quality

Assurance system, the SAP instance is started and brought up as the recovery Production system. SAN-based RPO is less than 1 minute.

Similar capabilities are offered by our NAS storage solutions as well.

Plus Shadow Option: This add-on package is for customers with large amounts of data who need to reduce overall RTO and RPO but who also need a low RTO and RPO when logical database errors occur (e.g. user error resulting in mass deletion of master data).

The entire production (active) SAP landscape is shadowed with a passive SAP landscape in the other data center. Using Oracle Data

Guard in Redo Apply mode, DB redo logs are copied to the shadow landscape on a regu­ lar basis. At pre-determined periods (e.g. every

4 hours) the redo logs will be applied to the shadow database to keep it consistent with the Production database. This increases system availability to 99.9% or higher. When the customer becomes aware of a logical database error, they immediately contact Freudenberg

IT with a critical call. Hosting personnel immediately shutdown the shadowing process. After analysis of the redo logs, the shadow database can be updated to reflect the production database just before the logical error occurred.

The shadow system becomes the Production system and original Production system will be recreated and assume the role of shadow system. Shadow-based RTO is less than 1 hour (no need to reconfigure the Quality

Assurance system or attach the other SAN storage device) and RPO is less than 1 minute before the logical error (but all data entered after the logical error will not be available in the shadow database so the customer must have all SAP users cease their work as soon as the logical error is detected).

Metro Data Center Cluster Concept Diagram

Interested in a cost-effective SAP/Oracle hosting solution? Please contact:

Freudenberg IT LP

601 Keystone Park Drive, Suite 600

Morrisville, North Carolina 27560

Phone: +1 (866)-705-6385

Fax: +1 (919) 321-0258

E-mail: [email protected]

www.freudenberg-it.com

Freudenberg IT is the internationally active solution provider for SAP and MES (Manufacturing Execution System) outsourcing and consulting.

Pre-configured solutions offer the security of global standards. Freudenberg IT combines these standards with tailor-made elements to adapt them to customers’ specific requirements. Freudenberg IT designs, implements and optimizes IT infrastructure, operates SAP with application hosting and provides application management services. With the adicom

®

Software Suite, Freudenberg IT offers medium-sized and large companies a holistic

MES solution for production and human resources planning and control. Freudenberg IT is part of the Freudenberg Group, and is represented at

18 locations in Europe, America (including Mexico and Canada), and Asia and employs about 600 associates throughout the world.

D E L T A C O N S U L T I N G

Delta Consulting, Inc. is a SAP-focused consultancy offering extensive SAP consulting services and Software components for it’s SAP customer base. Delta has a deep rooted belief that the successful implementation of an SAP solution involves much more than installing software – it requires the integration of people, processes and technology.

Our extensive SAP expertise and multi-disciplinary business backgrounds makes Delta consultants uniquely qualified to effectively deliver a broad range of SAP solutions.

As a certified SAP Services Partner for over

11 years and a member of the Oracle Preferred

Partner Program (OPP), Delta Consulting is pleased to announce its selection by Oracle to extend its agreement to provide support services for Oracle Real Application Clusters

(RAC). Using SAP with Oracle RAC offers a unique solution for SAP customers already running Oracle by providing them with a total solution that provides high availability and scalability. Our team includes highly skilled and experienced Oracle DBAs who are trained and certified in SAP basis administration.

Oracle Database 11g is the highly scalable and reliable database for mission critical SAP solutions. Our commitment and focus on this technology enables Delta Consulting to bring the best practices for migrating an existing

SAP installation from a single instance Oracle database to a multiple instance Oracle RAC cluster database configuration.

Services to be provided by Delta Consulting include:

• RAC Implementations

• Database Migrations

• Tuning and Performance Optimization

• Backup/Recovery and Hot Standby Solutions

Over two-thirds of all mid-sitze to high-end

SAP customers run their applications on Oracle.

With SAP’s endorsement and certification of

Oracle Database 11g, the motivation to im­ plement RAC include:

• Higher Availability

– New Requirements

– Maintenance window negotiation

– More and more work places rely on SAP ERP

• More Flexibility

– Dynamical growth by adding servers

– Better reuse of equipment

• Cost Savings

– Buy cheaper servers (scale out)

– Reduce maintenance costs

Want to increase the ROI on your existing

SAP system? Working with Delta Consulting, we can help you explore areas where you can leverage industry best practices and make current processing even more efficient. We offer a wide array to help you take advantage of your SAP investment.

Delta Consulting, Inc.

5 Christy Drive, Suite 109

Chadds Ford, PA 19317

Toll Free: 1-888-461-5553

Phone: 1-610-558-1730

E-mail: [email protected]

Website: www.go-delta.com

Delta

For additional information regarding

Delta Consulting, please visit our website at www.go-delta.com or contact:

Jack Tomb, Partner at

610-558-1730.

73

74

A L L 4 I T F O C U S E S O N D E L I V E R Y S O L U T I O N S

F O R S A P O N O R A C L E

All4it Group

• For additional information regarding All4it, please visit our website at

www.All4it.com

or contact Olivier Lambert at

+33 6 08 73 09 92

IT Strategy and Transformation

All4it’s IT strategy is to help companies achieve greater business value by optimizing their investments and transforming their capabilities and SLAs.

Founded in 1997, All4it was initially comprised of senior consultants that delivered advisory services for high value-added technology around the Oracle database for SAP.

This included projects, services, hosting and outsourcing.

Over time, and through the expertise gained through large enterprise level projects, All4it now offers a wide range of vertical services, from physical infrastructure to the business borders of the information systems. With this knowledge, All4it has managed to identify a market that supports projects involving very large Oracle Database & SAP landscapes.

All4it has led many successful ECC/Oracle database migrations and major implementa­ tions of new Oracle features: Real Application

Testing, advanced compression, Flashback &

Data Guard, Securefiles, Database Vault and now Oracle Database 11g Release 2 RAC with

ASM.

From a tactical point of view, All4it has made significant investments in programs for the

Oracle for SAP organization which include:

Global Technology Center, training programs and Oracle Database 11g Roadmap @ SAP.

All4it combines the best of Oracle Database,

SAP compliance and superior support to deliver optimal results. This approach is built on the continuity of the following key drivers:

• Understanding customer issues and upstream phase of study and design

• Technical project management with local support from Oracle Advanced Customer

Service division (ACS)

• Integration of the best technologies with the standard manufacturers and now

Oracle Exadata

• High value outsourcing

• Hosting through our partners such as

Interxion, Telecity, TeleHouse,

Globalswitch, and Equinix

The partnership between Oracle Database,

SAP and All4it has a long history that continues to be successful. Today, All4it has over 50 Oracle RAC/SAP references!

Oracle Sun Collateral Reference List

75

K E Y I N F O R M A T I O N A B O U T O R A C L E S U N I T I N F R A S T R U C T U R E

F O R S A P ( S T O R A G E , S Y S T E M S , O S , V I R T U A L I Z A T I O N ,

A N D M A N A G E M E N T )

Some key literature (Solution Briefs, Data Sheets and White Papers) can be found at oracle.com/sap http://www.oracle.com/technetwork/systems/index.html http://www.oracle.com/technetwork/server-storage/solaris/overview/index.html http://www.oracle.com/us/solutions/sap/infrastructure/index.html

Here you can find the following and download additional documents:

Overview:

• Oracle’s Full Line of Integrated Sun Servers and Storage Systems

• Oracle Infrastructure Solutions for SAP

Applications

• Oracle’s Platform for SAP Solutions

• Oracle’s IT Infrastructure for Optimizing

SAP Environments

Solaris:

• Oracle Solaris 10

• Oracle Solaris 10: Performance Advantages

• The Role of Solaris 10 in Support of SAP

Enterprise Applications

• Performance and Efficiency for SAP

Solutions: Oracle Solaris 10 on Intel Xeon-

Based Servers

• Leveraging the Power of Oracle Solaris 10 on Intel Xeon Processors for SAP Solutions

• Minimizing Downtime in SAP Environments

• Deploying SAP NetWeaver Master Data

Management on Oracle Solaris Containers

Storage:

• Better Storage Solutions with Oracle’s Sun

ZFS Storage Appliance for SAP

• Oracle Sun Storage 7000 Unified Storage

Systems and XML-Based Archiving for SAP

Systems

Systems/Servers:

• Oracle’s Full Line of Integrated Sun Servers and Storage Systems

• Sun SPARC T5440 Server

• Configuring SAP Business Objects for

Scalability and Performance on Oracle

Systems

Virtualization:

• Oracle Virtualization Technologies and the

SAP NetWeaver Adaptive Computing

Controller

• SAP ERP in the Cloud, Using Oracle

Infrastructure Technologies

• Minimizing Planned Downtime of SAP

Systems with the Virtualization Technologies in Oracle Solaris 10

• Minimizing Downtime in SAP Environments

Other:

• SAP BWA on Oracle’s Sun Systems

• Oracle Sun Systems for SAP Mid-Sized

Businesses

76

O R A C L E A D V A N C E D C U S T O M E R S E R V I C E S F O R S A P

Database Services for SAP Environments

Oracle Support for SAP

A key attribute to the deep customer focused partnership with SAP, is SAP’s requirement for a permanent onsite technical staff. These

“Centers of Expertise” staff SAP’s Oracle

Development Level Support queue and provide immediate assistance for a wide range of activities ranging from critical issue support to “production down” outage situations. The

Centers, located in Walldorf, Tokyo and Palo

Alto, also assist SAP customers with a wide range of proactive support in areas such as management of increasing data volumes, per­ formance optimization, setup of high availabi­ lity solutions and data exchange between the

SAP system and other Oracle databases. The

SAP-Oracle integrated support model draws from over 20 years of close-in collaboration and delivers a highly responsive and anticipatory level of service.

Oracle Direct Customer Support Through

Advanced Customer Services

In addition to the integrated support with SAP, many customers choose to engage Oracle

Support directly to help achieve even greater performance and ROI from their SAP-Oracle configured environment. These services are available through Oracle’s Advanced Customer

Services (ACS) organization. Advanced

Customer Services experts deliver personalized services directly to customers worldwide to maximize performance and increase productivity for all Oracle systems.

“SAP works in partnership with Oracle to provide quality system support. Many of our joint customers however, require even higher levels of support for their database environ­ ments to leverage maximum Oracle capabilities.

Our annualized services take support to the next level”, explains Larry Abramson, Senior

Vice President, Oracle Advanced Customer

Services.

The services provide for three levels of annuali­ zed operational support, Assisted Services

Engagements and onsite Technical Skill

Workshops. As SAP certifies new versions of

Oracle databases, as with Oracle Database 11g, that deliver greater speed, scalability and reduced IT costs, Oracle Advanced Customer

Services has the expertise and certifications to help customers adopt and leverage this tech­ nology for SAP applications. In addition, onsite assistance in deploying and leveraging Oracle database features such as Database Vault,

DataGuard, Partitioning and RAC is available to ensure proper configuration and set ups with

SAP application requirements. All Advanced

Customer Services Database Services for SAP

Environments are delivered by Oracle experts who are skilled in maximizing Oracle techno­ logy contributions to overall system perfor­ mance, stability and recoverability.

Oracle with SAP Expert Guidance

Tailored to Your Business

Database Services for SAP Environments offers three levels of annualized services that can be combined with engagements and workshops to meet your specific needs.

Advanced Support Assistance

– facilitates and expedites service requests through a single point of contact. Your Service Delivery Manager

(SDM) ensures that the right people and orga­ nizations are aligned with meaningful action plans resulting in more efficient and effective issue resolution.

Business Critical Assistance

– combines service request resolution with proactive advice and assistance tailored to your specific operations and projects. Your SDM coordinates the efforts of a team of engineers who develop background capabilities on your company and your IT goals, and then assist with ensuring a successful out­ come for each of your projects.

Oracle Advanced Customer Services (ACS) for SAP

77

Solution Support Center –

offers our most comprehensive service, with a team of focused engineers that are deeply aware of your environ­ ment, operations and projects. This focused team of engineers is available to you through a direct access hotline to provide assistance for critical Service Requests and a range of proactive services including assessments and root cause analysis.

Oracle/SAP- Oriented Workshops and

Engagements

To build your IT staff’s capabilities and confi­ dence in optimizing the Oracle database in a

SAP environment, our workshops are created and delivered by specialists who know how SAP applications interact with Oracle databases.

With the content drawn from a long history of technical partnership with SAP, Oracle

Advanced Customer Services provides the following Technical Skill Workshops:

• Fundamentals of Oracle database for SAP

ERP (Level I)

• Oracle Advanced Performance Tuning for

SAP ERP (Level II)

• Oracle Expert for SAP (Level III)

• Oracle Database 11g for SAP Business Suite

Technical Skills Workshop

• Oracle Database Administration for SAP

Business Intelligence

• Oracle Real Application Clusters for SAP

• SAP ERP ABAP Tuning with Oracle

Database Platform

In addition to established portfolio of work­ shops, a new workshop, Oracle Security for

SAP ERP Customers is now available on request.

Designed to help customers deal more effec­ tively with external and internal compliance and security requirements, the workshop focu­ ses on how to leverage the Oracle database features to safeguard their deployments at the database level. Key areas include: database-user security, auditing, network security, Transparent

Data Encryption and Oracle Database Vault.

To further enhance the value, these Technical

Skill Workshops can be modified and enhanced to help ensure alignment with your specific situation and goals. Technical Skill Workshops are specific to your company and are scheduled based on availability.

Many customers find that deep Oracle and

SAP experience and expertise is necessary to improve database performance and system sta­ bility, when upgrading or moving the database or when leveraging Oracle database features.

Our most popular engagements include:

• Database Health Check

• Database Partitioning

• SAP ERP Administration Concepts

• Review and Proof of Concepts

• Hot Standby/Data Guard Implementation

• Backup/Restore/Recovery

• RAC Setup Assistance

• HW Migration “O2O”/Oracle (Advanced

Customer Services as Provider)

• HW Migration Assistance “O2O” Packages

(Advanced Customer Services as Assistance)

• Database Migration Assistance

• Database Reorganizations

With Advanced Customer Services Database

Services for SAP Environments, you enjoy a preferred relationship with Oracle subjectmatter experts, IT professionals, and developers to maximize the value of your Oracle environ­ ment.

Database Healthcheck/Performance Analysis

Performance is a primary key to success in the introduction and operation of a SAP system for all SAP customers. Our specially trained staff, not only knows the Oracle database in detail, but is also trained in the intricacies of

Oracle in a SAP environment. Both at the beginning of a deployment and at regular intervals over the application life-cycle, Data­ base Healthchecks can ensure proper configu­ ration and tuning for optimum performance.

78

High Availability/Backup Concepts

Unavailability of the SAP system leads to cata­ strophic problems for most customers, both logistically and financially. In order to minimize the risk of unplanned downtime in a mission critical environment, IT organizations must pro actively plan for failover and recoverability.

Oracle database products enable different approaches, such as hardware clusters, mirror technologies, standby databases, RAC and Data

Guard. Oracle Advanced Customer Services can advise on the comparative advantages and disadvantages of these different approaches as it applies to your particular situation and, of course, assist with the implementation of the chosen solution.

Oracle RAC Enablement for SAP

The “Real Application Clusters” (RAC) option enables the distribution of your database instance across different servers, or nodes. This offers new possibilities in the area of high avai­ lability of an Oracle database system, and also provides greater flexibility in the dimensio­ ning and scalability of system resources.

Oracle Advanced Customer Services provides professional services, in the areas of planning, technical workshops and implementation, to assist you with enabling RAC for your SAP environments.

Database Migration Services for SAP

The majority of all SAP ERP installations run on an Oracle database. The Oracle Advanced

Customer Services for SAP group is certified by SAP for database migrations and can assist companies who wish to migrate their SAP

Business Suite installation from a non-Oracle database to Oracle. A much valued aspect of

Oracle’s migration services is the deep fami­ liarity of the change from a DBA perspective.

Oracle Advanced Customer Services can assist your staff in executing a migration plan while familiarizing them with the new database ope­ rations.

O2O Transition Services Extremely Quick

Database Reorganizations and Transitions for SAP Systems

Oracle is the number 1 database provider in the SAP ERP and SAP BW market space.

To provide our Oracle DB–SAP customers with the best possible support, Oracle has created a service program that gives customers a broad range of services from which to choose.

We have expanded this program to include special services in the areas of “Heterogeneous

Database Migrations” and “Database Reorgani­ zations.”

O2O Transition Services

The O2O (Oracle-To-Oracle) Transition

Services Set has been created by the Oracle

Support and Solution Center SAP in Walldorf,

Germany, to meet the growing challenges encountered by our customers with regard to availability. Using this service set, it is possible to execute trouble-free hardware migrations and to perform partial or complete database reorganizations without risk to the production environment. This method supports all opera­ ting systems on which at least Oracle 8.1.7 is installed, and it is fully hardware-independent.

Heterogeneous Database Migrations

The O2O Services Set offers our Oracle customers a faster and more reliable method for changing hardware platforms, migrating even very large SAP systems greater than 2TB, during the span of one weekend, (very highthroughput, average of data load >500GB/h).

Even systems that were not feasible previously can now be considered as strategic options.

Systems that have been migrated in this way are fully supported by SAP upon completion.

Database Reorganizations

The services set can also be used to reorganize databases. A comprehensive “zero risk” strategy for the production environment is also pursued in this approach. The reorganization can be per­ formed on the entire database or on individual table spaces.

Oracle Advanced Customer Services (ACS) for SAP

79

O2O Features Overview

The O2O Service, is delivered globally by the

Oracle Database for SAP Support Services team, has been used for over four years in hundreds of SAP and non-SAP migrations worldwide.

Many features have been added since its initial development to support a wider range of diffe­ rent database systems and configurations as well as different migration scenarios (migrations over WLAN). Key features of O2O include:

• Runs on all UNIX, Linux and Windows operating systems. Cross database migration possible

• Automated scheduling software to make the migration easier

• Changing database user names including.

SAP schema name

• Migration to SAP single tablespace layout

• Creating an individual tablespace layout, also for legacy databases

• Moving selected tables and indexes to indi­ vidual tablespaces (defined in an Input-File)

• Excluding selected database users from migration (defined in an Input-File)

• Copying table structure only for selected tables, e.g. create size reduces database copies

• Resumable Transaction per Default

(Job freeze 24h)

• All options can be combined in any order.

The needed tablespace sizes on the target system are calculated automatically

• Parallel copy method for large tables

• Import of external scripts to create customi­ zed migration scripts (partitioning)

• Simple LIST partitioning based on the column “MANDT” possible

• IOT-Support

• Enhanced partitioning support (sub parti­ tioning, Global, Global partitioned and local indexes)

• Support for DataPump export/import for tables having LOB or Long Raw data types

• Supports table sorting during migration

• Index compression on target system (10g)

• Table compression for Oracle Database 11g

• Enhanced migration checks based on row counts on each table in source and target system

Special Features

• Optimization of the file system layout

• Ability to update systems in existence for a long time to state-of-the-art status

(LMTS, ASSM)

• Complete database reorganization

• Minimization of database size

• “Zero risk” strategy for the production environment

• Maximization of system availability

• Conversion speeds of >500GB/h possible

Oracle to Oracle ONLINE (Triple-O)

Oracle Support and Service Team for SAP in Walldorf (Germany) has developed a new online migration process which allows users to migrate their:

• operating system

• hardware platform

• or even database release with a very short SAP system downtime of just a few minutes. This ACS online database transaction process is called “Triple-O” and based on Oracle GoldenGate.

Oracle GoldenGate is a comprehensive software package for enabling the replication of data in heterogeneous data environments. The product set enables high availability solutions, real-time data integration, transactional change data capture, data replication, transformations, and verification between operational and analytical enterprise systems.

Oracle to Oracle Online (Triple O) helps to reduce the downtime needed for the migration significantly.

As part of the O2O Online migration you can:

• Perform cross platform migrations on OS level. You can migrate the system between all operating systems supported by SAP ERP,

SAP BW, CRM and XI based on an Oracle database of any size.

So any combination of UNIX, Linux and

Windows on source and target system is sup­ ported.

D A T A B A S E

11

g

80

Oracle Advanced Customer Services (ACS) for SAP

D A T A B A S E

11

g

• The database can be upgraded during the migration. With this release a direct upgrade to Oracle 11.2 during the migration is possible.

Useful for:

• Database reorganizations

• Database upgrades

• RAC implementation

New Hardware Implementation

• New Storage System

Implementation of new Database Features

• Table compression (Advanced Compression)

• Index compression

• Partitioning

• Automatic Storage Management – ASM

• TDE/Security

The solution has been certified by SAP and is available. The Oracle Support and Services for

SAP team will be happy to assist.

For more information, please consult the SAP

Note:

150827

.

Oracle Partitioning for SAP Customers

Oracle Partitioning is an option to Oracle

Database 10g Enterprise Edition (also along with Oracle Database 11g certification). At a technical level, Oracle Partitioning allows tables and indexes within a database to be subdivided into smaller pieces. Oracle can

“partition” a table by ranges of values, so for example, the data for Jan 1, 2010 through

Jan 31, 2010 can reside in its own partition.

Oracle can also partition a table by a list of values, so, for example, North American data is in one partition, while the European data is in another partition. Partitioning is a critical feature for managing large databases.

Partitioning is the feature that allows a database to scale for very large datasets while maintaining consistent performance, without an unduly in­ creased need for hardware resources or admini­ strative efforts. Oracle Partitioning is embedded into the core database engine and supported by

Oracle’s administrative tools.

From a SAP application perspective, partitio­ ning is completely transparent. Thus, no chan­ ges need to be made to the application or to the SQL statements in order to use partitioning.

Partitioning for SAP has been supported since

SAP Release 4.6C (see SAP Note 742243) for the SAP Kernel 6.20.

Oracle Database 11g

With the many new capabilities and enhance­ ments of Oracle Database 11g, such as Advan­ ced Compression, DirectNFS, Secure-files and

Online Patching, enthusiasm and advanced demand continues to build for fast deployment.

In addition, Database Vault is certified by

SAP for supportability.

Advanced Customer Services stands ready to advise and assist SAP users in efficiently and smoothly upgrading to Oracle Database 11g in line with SAP supportability requirements.

Technical workshops are in development to help your IT staff become aware and comfor­ table in deploying and supporting the many features of Oracle Database 11g.

Whether through our ongoing support and partnership with SAP, or directly with your

IT organization, Oracle Advanced Customer

Services deliver personalized services with deep experience operating with SAP applications.

For further information please contact us:

[email protected]

Please contact:

EMEA:

Michael Weick [email protected]

Oracle Support for SAP Customers

Altrottstr. 31

69190 Walldorf

USA:

Oracle Corporation

Derek Oats

Nashua, NH, 03062 [email protected]

Japan, APAC, ANZ:

Oracle Japan

Eisuke Sekiguchi [email protected]

P E O P L E , K N O W L E D G E , P R O J E C T S , A N D I S 4 I T =

4 S U C C E S S F A C T O R S T O H E L P Y O U G E T A H E A D !

The main task of IS4IT, as a manufacturerindependent system house and IT-consulting firm, is solving our client’s technical problems through the application of our IT-specialist’s expertise.

We provide IT services individually-tailored to your specific requirements.

No matter what you are searching for – with the help of around 160 consultants across

Germany, Switzerland and Austria we provide a full range of services: from analysis, concep­ tion, and planning, to final implementation to the production process – worldwide.

SAP Basis and SAP Infrastructure have succes­ sfully been our main focus for many years.

From the very beginning, our activities have included solving problems of server- and storage virtualization, as well as HA cluster.

Get everything you need from a single source

– that’s IS4IT. We already implemented several

RAC4SAP projects for our customers. In addi­ tion to handling such projects, we also provide you with SAP technical maintenance in accor­ dance with Service Level Agreements and

Professional Services.

Contact:

Fabian Kupfer

Key Account Manager

IS4IT GmbH

Gruenwalder Weg 28b

82041 Oberhaching /Germany

Tel: +49 89 - 638 98 48 63 e-mail: [email protected]

81

82

Oracle DB related Notes for SAP

For Oracle Solaris and latest DB Notes please see: service.sap.com

Note Number Note Title

Overview: Feature Support

105047

720886

Support for Oracle Functions in the SAP Environments

Oracle Database 10g Integration into the SAP Environment

828268

1398634

Oracle Database 10g – New Functions

Oracle Database 11g Integration in SAP Environment

1426979 SecureFiles – The New Way to Store LOB Data

1430669

BR*Tools support for Oracle 11g

1431800

Oracle 11.2 Central Technical Note

1434131

Oracle Database 11.2 for SAP versions

Overview: License & Maintenance information

581312

740897

1028068

Oracle Database Licensing Restrictions

Oracle License Scope & Required Oracle Options

Required Oracle Options for DBA Cockpit

1339724

1436352

Oracle 10.2 Extended Support

1575609 Future HPUX Itanium Support for Oracle Database

DB Option: Compression

701235

1109743

1289494

1431296

Usage of Oracle Compression and BW

Use of Index Key Compression for Oracle Databases

FAQ Oracle Compression

LOB Conversion and Table Compression with BRSPACE 7.20

Advanced Compression for SAP Systems

1464156

DB Option: Partitioning

Support for Index Compression in BRSPACE 7.20

742243

General Table Partitioning

859841

Deinstallation of Oracle Partitioning Option (SAP BW)

1333328 Partitioning Engine for Oracle

DB Option: Real Application Clusters (RAC)

527843

1550133

Oracle RAC Support in the SAP Environment

Automatic Storage Management (ASM)

DB Option: Real Application Testing (RAT)

1426980 The Real Application Testing Option

DB Option: Security

974876

973450

974876

Advanced Security – Network Encryption

Advanced Security – Transparent Data Encryption

Advanced Security – Backup Encryption

1324684

Using Oracle Database Vault in an SAP Environment

1355140

Database Vault for SAP Policy Scripts

DB Administration: Tools

1502374

Oracle Enterprise Manager Database Control

386413

Oracle Enterprise Manager (OEM) in the SAP Environment

DB Administration: Backup & Recovery

937492

Oracle Flashback FAQ

966117

OS Platforms: General

Oracle Flashback Database Technology

1565179

1567511

SAP Software and Oracle Linux

171356

1508271

Oracle Linux 5.x SAP installation and upgrade

SAP Software on Linux

Oracle to Oracle Online Migration (“Triple O”)

OS Platforms: Virtualization

1002461

1173954

1426182

Support of IBM Dynamic LPAR and Micropartitioning

Support of Oracle for VMware

Support of Oracle Database for XEN and KVM

Technical Details: Installation, Upgrade, Patches

1431751

1431793

1431794

1431795

Quick Reference for ADRCI and ADR

Upgrade Scripts

Instant Client

Patches/Patch Collections

1431796

1431797

1431798

1431799

Troubleshooting the Software Installation

Troubleshooting the Database Upgrade

Database Parameter Settings

Current Patch Set

DB Version

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

All DB Versions

Oracle DB 10g

Oracle DB 10g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

Oracle DB 10g

All DB Versions

Oracle DB 10g

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

Imprint

83

Oracle Corporation

World Headquarters

500 Oracle Parkway

Redwood Shores,

CA 94065

U.S.A.

Published by

Oracle Corporation,

Oracle Database for SAP

Global Technology Center

Albrecht Haug [email protected]

Altrottstr. 31

69190 Walldorf, Germany

Tel. ++49 (0) 6227-8398 - 0

Fax ++49 (0) 6227-8398 - 199

E-mail: [email protected] X

Photos: Gross Art,

Shutterstock, USA

Internet: http://www.oracle.com/sap http://www.sap.com/ partner/index.htm

Copyright © 2011, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. AMD, Opteron, the

AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC

International, Inc. UNIX is a registered trademark licensed through X/Open Company, Ltd. 0410.

#

1

Database

Worldwide Vendor Share

Oracle

43.4%

IBM

20,9

Microsoft

20,6%

Oracle Database

Trusted by 295,000 Customers Worldwide

oracle.com/goto/database or call 1.800.ORACLE.1

Source: IDC, “Worldwide Database Management Systems 2009 Vendor Shares , ”DC#223912, June 2010; Table 2,

(relational database management systems). Vendor share is based on software license and revenue.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle Corporation and/or its a affiliates.

Other names may be trademarks of their respective owners.

Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement