Installation Guide for Cisco Unified Videoconferencing Manager

Installation Guide for

Cisco Unified Videoconferencing Manager

Release 7.1

February 2010

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Text Part Number: OL-21618-01

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The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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Installation Guide for Cisco Unified Videoconferencing Manager Release 7.1

© 2010 Cisco Systems, Inc. All rights reserved.

C H A P T E R

1

C H A P T E R

2

C O N T E N T S

Installing Cisco Unified Videoconferencing Manager

1-1

About Prerequisites for Installing of Cisco Unified Videoconferencing Manager

1-1

Minimum System Requirements

1-1

Downloading the Server Operating System

1-2

LDAP Server Types

1-2

Supported Devices

1-2

SNMP Service

1-2

Port Requirements

1-3

How to Install Cisco Unified Videoconferencing Manager

1-4

Installing Cisco Unified Videoconferencing Manager

1-4

Installing Cisco Unified Videoconferencing Desktop

1-5

How to Perform Post-installation Procedures

1-8

Confirming Installation

1-8

Verifying the Cisco Unified Videoconferencing Manager Services Are Installed

1-8

Logging in for the First Time

1-9

Obtaining a License

1-9

Changing Server Name and Web Port

1-9

Updating the Cisco Unified Videoconferencing Desktop License

1-10

Uninstalling Cisco Unified Videoconferencing Manager

1-11

Backing up and Restoring Cisco Unified Videoconferencing Manager Data

2-1

How to Back up Cisco Unified Videoconferencing Manager Data

2-1

What is Backup up?

2-2

Backing up Cisco Unified Videoconferencing Manager Data

2-3

How to Restore Cisco Unified Videoconferencing Manager Data

2-3

About Restore Procedure

2-3

Restoring Cisco Unified Videoconferencing Manager Data

2-4

OL-21618-01

Installation Guide for Cisco Unified Videoconferencing Manager Release 7.1

iii

Contents iv


OL-21618-01

C H A P T E R

1

Installing Cisco Unified Videoconferencing

Manager

•

•

•

•

•

About Prerequisites for Installing of Cisco Unified Videoconferencing Manager, page 1-1

How to Install Cisco Unified Videoconferencing Manager, page 1-4

How to Perform Post-installation Procedures, page 1-9

Updating the Cisco Unified Videoconferencing Desktop License, page 1-11

Uninstalling Cisco Unified Videoconferencing Manager, page 1-12

About Prerequisites for Installing of Cisco Unified

Videoconferencing Manager

Read this section before installing Cisco Unified Videoconferencing Manager.

•

Minimum System Requirements, page 1-1

•

•

Downloading the Server Operating System, page 1-2

LDAP Server Types, page 1-2

•

•

•

Supported Devices, page 1-2

SNMP Service, page 1-2

Port Requirements, page 1-3

Minimum System Requirements

You must install Cisco Unified Videoconferencing Manager on one of the following Cisco MCS server models:

•

Cisco MCS 7825 Series

–

MCS-7825-H2

–

MCS-7825-I2

–

–

MCS-7825-H3

MCS-7825-I3

OL-21618-01


1-1

About Prerequisites for Installing of Cisco Unified Videoconferencing Manager

Chapter 1 Installing Cisco Unified Videoconferencing Manager

•

•


–

–

MCS-7835-H2

MCS-7835-I2


–

MCS-7845-H2

–

MCS-7845-I2

Downloading the Server Operating System

The Cisco MCS server operating system is shipped with the Cisco Unified Videoconferencing Manager software.

For information about downloading the Media Convergence Server operating system software updates from Cisco.com, refer to the Release Notes for Cisco Unified Videoconferencing Manager Release 7.1.

LDAP Server Types

Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003, and

IBM Lotus Domino Server.

Supported Devices

Cisco Unified Videoconferencing Manager supports the following devices:

•

Cisco IOS H.323 Gatekeeper

•

•

•

•

•

•

•

•

•

Cisco Unified Communications Manager

Microsoft LCS 2005 SP1

Microsoft OCS 2007 and OCS 2007 R2

Broadsoft IPCentrix

Cisco Unified Videoconferencing 3500 MCU version 5.6

Cisco Unified Videoconferencing 3500 Gateway versions 5.6

Cisco Unified Videoconferencing 5000 MCU versions 7.0 and 7.1

Cisco Unified Videoconferencing Desktop version 7.1

Sony endpoints: PCS 1, PCS 11, PCS 1600, TL30, TL50, G50, and G70

SNMP Service

Install the Microsoft Windows SNMP service for Cisco Unified Videoconferencing Manager.

1-2


OL-21618-01


About Prerequisites for Installing of Cisco Unified Videoconferencing Manager

Port Requirements

Table 1

shows the required ports for Cisco Unified Videoconferencing Manager. Make sure all required ports are available.

Table 1 Required Ports

Protocol Ports Type Direction Purpose

Cisco Unified Videoconferencing Manager Server Ports

HTTP

HTTPS

XML

80

443

TCP In from Web

TCP In from Web (HTTPS) Web UI access and Web Service

Security access

3336 TCP In from Desktop

Web UI access and Web Service access

XML 3339 TCP Local connection

Cisco Unified Videoconferencing

Manager’s version of MCU Call

Control XML API

CUVCM XML API with B2B

XML

Internal gatekeeper

HTTP

Database connection

Data synchroniz ation

LDAP

LDAP

3271

8011

3306

3344

389

636

TCP

TCP

TCP

TCP/

UDP

Local connection

In from Web

Local database connection

Info from another

CUVCM

TCP Between CUVCM and

LDAP Servers

LDAP over

SSL

CUVCM and Directory

Servers

Connection to Directory Server with Security

Destination

Cisco Unified

Videoconferencing Manager

Cisco Unified


Cisco Unified


Resource Manager connects to the

XML API interface of the internal gatekeeper

Web UI access. Disabled by default.

Cisco Unified


Cisco Unified


Cisco Unified


If the internal database is installed, the application communicates with the database using port 3306.

Synchronization of object data between two CUVCM, only used in redundancy deployments.

LDAP servers communication

Cisco Unified


Another CUVCM

LDAP servers

Active Directory Servers

NTLM

SNMP

SMTP

445

161

25

TCP/

UDP

Between CUVCM and

Directory Servers

UDP In from Resource

Manager and Network

Manager

TCP Out to SMTP server

Connection to Active Directory

Server for SSO

Configuration/Status

Active Directory Servers

Cisco Unified


SMTP server

SIP

Signaling

FTP

5060/

5061

21

TCP/

UDP

Info from SIP entries

TCP In from Network

Manager

Connect SMTP server for sending email notifications

SIP signaling between B2B and

SIP entries

Log retrieval

Other SIP entries

Cisco Unified


OL-21618-01


1-3


How to Install Cisco Unified Videoconferencing Manager

Table 1 Required Ports (continued)

Protocol Ports Type Direction

TCP/TLS 3340 TCP/

TLS

Info from CUVCM

Desktop

MCU Ports

HTTP

XML

XML

SNMP

Telnet

80 TCP In from Web

3336 TCP In from Resource

Manager

3337 TCP In from another MCU or

Desktop

161

23


Manager and Network

Manager

TCP In from Network

Manager

Gateway Ports

HTTP 80

SNMP 161

Telnet 23

TCP In from Web


Manager and Network

Manager

TCP In from Network

Manager

Purpose

XML Connection to CUVCM

Desktop

Web UI access

MCU Call Control XML API

MCU Cascade XML API


Log retrieval and advanced commands

Web UI access


Log retrieval and advanced commands

Destination

CUVC Desktop

MCU

MCU

MCU

MCU

MCU

Gateway

Gateway

Gateway


During the Cisco Unified Videoconferencing Manager installation procedure you install Resource

Manager and Network Manager components. You install the Desktop component of Cisco Unified

Videoconferencing Manager separately.

•

Installing Cisco Unified Videoconferencing Manager, page 1-4

•

Installing Cisco Unified Videoconferencing Desktop, page 1-6

Installing Cisco Unified Videoconferencing Manager

Before you Begin

Verify that the account you use while performing this installation procedure is an administrator account, either a local administrator or the domain account that has administrator privileges on the local computer.

Procedure

Step 1

Step 2

Click the Cisco_Unified_Videoconferencing_Manager installer to start the installation wizard.

Click Next in the Introduction window.

1-4


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Step 3

Step 4

Step 5

Step 6

Read and accept the license agreement in the License Agreement window, and then click Next.

Leave the default option in the Installation Type window, and then click Next.

Select a user provisioning option in the User Provisioning window. There are three available options:

•

•

No integration with Directory Server

Directory Server

•

Directory Server with Single Sign On (SSO) enabled.

You must enable SSO to work with the Cisco Unified Videoconferencing Manager Resource Manager

Outlook Client.

Click Next.

Note

Using SSO, a user who is logged into the organization domain and then tries to access the Cisco Unified

Videoconferencing Manager Web login window, is authenticated (transparently) according to ADS domain account and password credentials when that user enters the Cisco Unified Videoconferencing

Manager Web login window. As long as the user employs ADS, he/she will not be requested to enter a user name and password.

For more information about Microsoft Active Directory Server, see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q258063 .

If the URL contains dots (for example, “server.mycompany.com”), add the URL as a trusted site in your local Internet Explorer to enable SSO to work on your local machine.

Step 7

Step 8

Step 9

Step 10

Step 11

Step 12

Step 13

Step 14

Step 15

Select the directory in which you want to install the application in the Directory Selection window, and then click Next.

Enter the host name URL and Web server port number used by the application in the Server Information window.

Make sure that the Web server port is not in use by another application, and then click Next.

Select MySQLinstallation.

Click Next.

If you choose to create a new database, choose a folder where you want to install MySQL.

Click Next.

Enter the database name, user login ID, and password in the CUVCM RM Database Information window.

Click Next.

Enter mail server information in the Outgoing Mail Server Information window. To confirm that the email server is functioning, enter an email address. If the email server is functioning correctly, you receive a test email.

Note

If SMTP server fields are left blank, email messages are not sent.

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1-5



Step 16

Step 17

Create an administrator account for accessing the application in the Account Login Information window.

With this account, you can access Cisco Unified Videoconferencing Manager.

Review the installation summary in the Pre-installation Summary window, and then click Install to proceed with the installation.

Note

Do not interrupt the installation. After starting the Cisco Unified Videoconferencing Manager service allow several minutes for server initialization before logging in to the web-user interface.

Installing Cisco Unified Videoconferencing Desktop

During the installation you perform a basic Desktop configuration by defining which servers Desktop uses. Follow recommendations in this section to configure Desktop correctly:

•

For deployments of more than 100 users in which streaming or recording is heavily used or for deployments in which port 80 is used for streaming, Cisco recommends that you perform one of the following:

•

–

–

install the streaming and recording servers together on a server different from the Desktop server install the streaming and recording servers separately on two servers different from the Desktop server

The Streaming Server is always installed under C:\Program Files, even if other components of

Cisco Unified Videoconferencing Desktop Server are installed at a different location.

•

•

•

•

The default Desktop web server port is 80. If other applications are using port 80, the installer prompts you to choose another port.

If you wish to use port 80 in such cases, access the Services panel on your computer and disable the

IIS Administration, HTTP SSL and World Wide Web Publishing services. You can do this before installing the Desktop server software or when you receive the "ip address/ port is in use" error during installation.

After disabling these services, installation completes normally and Desktop clients can connect to the Desktop server using port 80.

If you wish to use the HTTPs protocol for security, configure the Desktop web server port to 443 after installation is complete.

The Cisco Unified Videoconferencing Desktop License Key is required for the installation and operation of the Cisco Unified Videoconferencing Desktop Server and is not included in this package. For more information about obtaining the serial key, refer to the License Fulfillment

Instructions for Cisco Unified Videoconferencing Manager at http://www.cisco.com/en/US/products/ps7088/prod_installation_guides_list.html

.

A Cisco Unified Videoconferencing Desktop Recording Key is required to activate the recording and playback functionality within this product. You can choose to install recording without a license key, in which case it is installed in evaluation mode. Only one recording is allowed at a time, and the recording duration is limited to five minutes.

Note

Do not install the Desktop Client on the Cisco Unified Videoconferencing Desktop Server.

1-6


OL-21618-01



Before You Begin

•

Add the hostname of the Cisco Unified Videoconferencing Desktop Server to the DNS.

•

Obtain a Desktop License key and an optional recording serial key. See License Fullfillment

Instructions at http://www.cisco.com/en/US/products/ps7088/prod_installation_guides_list.html

Procedure

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Insert the product CD-ROM.

Click Install Cisco Unified Videoconferencing Desktop Server in the CD menu

-or-

Double-click the setup.exe file in the Windows folder on the product CD-ROM to launch the installer.

Select the installation language in the Choose Setup Language window, and then click OK.

Click Next in the Welcome window.

Read the agreement in the License Agreement window, click I accept the terms in the license

agreement, and then click Next.

Enter information for software registration in the Customer Information window, select the user access option for Desktop, and then click Next.

Enter the Desktop key number in the Cisco Unified Videoconferencing Desktop Key window, and click

Next.

Define which Desktop components to install on this server and specify the installation location in the

Custom Setup window, and then click Next.

Note

The default directory for Cisco Unified Videoconferencing Streaming Server installation is

C:\Program Files\Darwin Streaming Server.

For a single server installation, install both components.

Step 9

Step 10

Configure the Desktop Network Interface and Desktop web server port in the Cisco Unified

Videoconferencing Desktop Network Configuration window, and click Next.

Configure server settings in the Configure Servers window:

a.

Enter the IP address of your gatekeeper in the Gatekeeper IP address field.

b.

Enter the NIC IP address of the server in the IP address field under Use Cisco Unified

Videoconferencing Manager for moderation.

Alternatively, click Do not enable moderation to work without a meeting control server in a multiple Cisco Unified Videoconferencing 3545 MCU deployment. If you use Cisco Unified

Videoconferencing Manager as your meeting control server, enter the Cisco Unified

Videoconferencing Manager IP address in the IP address of Cisco IOS H.323 Gatekeeper field so that Desktop uses the Cisco Unified Videoconferencing Manager internal gatekeeper.

Note

You must use the specific IP addresses, not loopback addresses.

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1-7



Step 11

Select a server to manage streaming in the Configure Streaming window:

a.

When your deployment includes multiple Desktop servers, you must define which one of your

Desktop servers is enabled for streaming.

Select This Cisco Unified Videoconferencing Desktop will be used to manage streaming

services to define the Desktop server that you are currently configuring as the Desktop server

that is enabled for streaming.

Note

Cisco recommends that you select only one Desktop server to be a streaming server.

Step 12

If you install the Cisco Unified Videoconferencing Streaming Server on a separate server, enter the IP address of that server in the Darwin Streaming Server IP address field.

b.

When your deployment includes multiple Desktop servers, and you do not want to define the

Desktop server that you are currently configuring as the Desktop server that is enabled for streaming, select Use an alternative Cisco Unified Videoconferencing Desktop to manage

streaming services.

Enter the Fully Qualified Domain Name (FQDN) of the Desktop server that is enabled for streaming in the Server URL field.

c.

Click Disable streaming for this Cisco Unified Videoconferencing Desktop to disable streaming for the Desktop server that you are currently configuring.

Specify the hostname of the server that clients should use to connect to the Desktop in the Cisco Unified

Videoconferencing Desktop Hostname Configuration window.

Note

Make sure that you specify the hostname that clients can resolve.

Step 13

Step 14

Step 15

Step 16

Step 17

Specify the storage location for recorded meetings. You can change the location of recorded meetings by clicking "Browse". You can also change the maximum amount of disk space to allocate for recorded meetings by entering the value in the text box. The default size for recorded meetings is 8192 MB.

Click Install in the Ready to Install the Program window.

Click Finish.

After installation is completed, verify that the Desktop server is operational:

a.

Access the Desktop Server Administration interface by connecting to the following URL: http://<SERVERFQDN:PORT>/cuvm/admin

b.

Sign-in using the default user name (admin) and password (admin).

c.

Open the Status tab of the Desktop Server Administration interface, and verify that all four types of servers are connected.

The light next to each link indicates whether or not the connection to the target server or registration with the Gatekeeper is successful. When the light is red, a tooltip containing error details is available. Click the red light to view further error information.

Remove the product CD-ROM.

1-8


OL-21618-01


How to Perform Post-installation Procedures


•

•

•

•

•

Confirming Installation, page 1-9

Verifying the Cisco Unified Videoconferencing Manager Services Are Installed, page 1-9

Signing-In for the First Time, page 1-10

Obtaining a License, page 1-10

Changing Server Name and Web Port, page 1-10

Confirming Installation

Procedure

Step 1

Step 2

Step 3

Step 4

Wait two to three minutes for server initialization.

Go to http://host-URL:port-number .

Verify that the Resource Manager login window appears.

Verify that you can sign-in to the web interface using the administrator account specified in the installation process.

Verifying the Cisco Unified Videoconferencing Manager Services Are Installed

Cisco Unified Videoconferencing Manager is installed as a Windows Service on your server.

Tip

Cisco Unified Videoconferencing Manager automatically starts when you start the server.

Procedure

Step 1

Step 2

Navigate to Start > Settings > Control Panel > Administrative Tools > Services and find the list of

Cisco Unified Videoconferencing Manager related services.

Verify that the following services are installed:

•

Cisco Unified Videoconferencing Manager—The service that Resource Manager and Network

Manager run on. This is started automatically.

•

•

Cisco SipServer—The service for the SIP User agent included with Resource Manager for SIP call control. This is started automatically.

Cisco Unified Videoconferencing Desktop - Apache Tomcat - Apache Tomcat Server. This is started automatically.

•

•

Cisco Unified Videoconferencing Desktop - Conference Server 7.11.000 - Multipoint Control Unit.

This is started automatically.

Cisco Unified Videoconferencing H.323 Gatekeeper Watchdog - Restarts the Cisco Unified

Videoconferencing H.323 Gatekeeper on system failure. This is started automatically.

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1-9



You can turn off this service in H.323-only deployments. Access the vcs-core.properties file located by default under

C:\Program Files\Cisco\Unified Videoconferencing Manager\CUVCMRM\jboss\bin and make the following change: vnex.vcms.core.sip.serverAddress=

•

Cisco Unified MeetingPlace H.323 Gatekeeper - The service that the internal gatekeeper runs on.

This is started automatically.

Signing-In for the First Time

Procedure

Step 1

Step 2

Step 3

Access either the Resource Manager or the Network Manager login window from the Start menu of the local server.

Sign-in to Resource Manager for the first time.

The User Provisioning window opens.

(Optional) Enable directory integration to synchronize user records from a Directory Server.

Related Topics

For further information, see the Configuration Guide for Cisco Unified Videoconferencing Manager at http://www.cisco.com/en/US/products/ps7088/products_installation_and_configuration_guides_list.

html .

Obtaining a License

At the end of the installation process, a temporary license is automatically installed. This license is valid for 30 days. To obtain an Cisco Unified Videoconferencing Manager license, perform a procedure described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager at http://www.cisco.com/en/US/products/ps7088/prod_installation_guides_list.html

.

Changing Server Name and Web Port

Procedure

Step 1

After installation, navigate to

\JBOSS_DIR\server\default\deploy\jbossweb-tomcat55.sar\server.xml

and modify the entry in bold in the example:

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OL-21618-01


Updating the Cisco Unified Videoconferencing Desktop License

Step 2

<Connector port="80" address="${jboss.bind.address}" maxThreads="250" strategy="ms" maxHttpHeaderSize="8192" emptySessionPath="true" enableLookups="false" redirectPort="8443" acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true"/>

Navigate to the \JBOSS_DIR\bin\vcs-config.xml file and modify the following entry:

<host-url>http://server_URL:port_number</host-url>

\JBOSS_DIR is the default JBOSS home directory path.

The default path is C:\Program Files\Cisco\Unified Videoconferencing Manager\CUVCMRM\jboss.

Updating the Cisco Unified Videoconferencing Desktop License

You need to update the Cisco Unified Videoconferencing Desktop Server license in these cases:

•

•

If you upgrade the Cisco Unified Videoconferencing Desktop Server by adding the recording feature or increasing the number of simultaneous recordings which requires a new or updated recording serial key

If you upgrade Cisco Unified Videoconferencing Solution by adding Cisco Unified

Videoconferencing 3500 MCUs and required additional ports on the Cisco Unified

Videoconferencing Desktop Server

Before You Begin

Obtain a Cisco Unified Videoconferencing Desktop License Key and an optional Cisco Unified

Videoconferencing Desktop Recording Key.

Procedure

Step 4

Step 5

Step 6

Step 7

Step 8

Step 1

Step 2

Step 3

Click Start > Settings > Control Panel.

Double-click Add or Remove Programs.

From the list of programs, choose Desktop, and then Change.

The Setup Wizard opens.

In the Welcome screen click Next.

In the Program Maintenance screen, choose Modify, and click Next.

In the Custom Setup screen, click Next.

In the Cisco Unified Videoconferencing Desktop Key window, enter updated keys, and then click Next.

Follow on-screen instructions to complete installation configuration.

OL-21618-01


1-11


Uninstalling Cisco Unified Videoconferencing Manager

Uninstalling Cisco Unified Videoconferencing Manager

Procedure

Step 1

Step 2

Select Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Uninstall Cisco

Unified Videoconferencing Manager

–or–

Select Control Panel > Add/Remove Programs > Cisco Unified Videoconferencing Manager >

Uninstall Program.

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C H A P T E R

2

Backing up and Restoring Cisco Unified

Videoconferencing Manager Data

You can restore the Cisco Unified Videoconferencing Manager database and configuration files from a backup copy. You should back up your database and configuration files on a regular basis.

You can only backup and restore database and configuration files within the same Cisco Unified

Videoconferencing Manager release number. Do not attempt to back up the database and configuration files from an old Cisco Unified Videoconferencing Manager version and restore these files to a newer version.

There are many reasons for performing system backups on a regular basis, such as:

•

•

•

•

Hardware failure

Software failure

Data corruption

User mistakes

•

Before any software upgrade

To restore Cisco Unified Videoconferencing Manager data, stop the Cisco Unified Videoconferencing

Manager service before restoring the database, configuration files, branding and sound files. Restart the

Cisco Unified Videoconferencing Manager service after restoration is complete.

You perform the backup and restore procedures using the Cisco Unified Videoconferencing Manager

Backup and Restore tool.

•

How to Back up Cisco Unified Videoconferencing Manager Data, page 2-1

•

How to Restore Cisco Unified Videoconferencing Manager Data, page 2-3

How to Back up Cisco Unified Videoconferencing Manager

Data

•

•

What is Backed up?, page 2-2

Backing up Cisco Unified Videoconferencing Manager Data, page 2-3


2-1 OL-21618-01

How to Back up Cisco Unified Videoconferencing Manager Data

Chapter 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data

What is Backed up?

During backup the following data is saved and backed up:

•

Property files—Local text files which are used by the Cisco Unified Videoconferencing Manager application.

•

Database—Stores all the configuration information and the scheduling information.

Table 1 shows what property files are backed up during the backup procedure.

Table 1 Property Files

Location File name

Cisco Unified Videoconferencing Manager-related property files

%Cisco Unified Videoconferencing

Manager%\iCM\jboss\bin authentication.properties

ivrslidemsg.properties

vcs-advanced.properties

vcs-core.properties

vnex.properties

aivr-call-state-machine.xml

ha.xml

mdap-context.xml

pre-start-call-state-machine.xml

trap-config.xml

vcs-cdr-conf.xml

vcs-config.xml

vcs-config-dest.xml

vivr-call-state-machine.xml


Manager%\iCM\jboss\server\defaul t\conf jndi.properties

log4j.xml

login-config.xml


Manager%\iCM\jboss\server\defaul t\deploy mysql-ds.xml

B2BUA-related property files


Manager%\iCM\sipserver\conf service.ini

SIPConfig.xml

UpdatedSIPConfig.xml


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How to Restore Cisco Unified Videoconferencing Manager Data

The Cisco Unified Videoconferencing Manager Backup and Restore tool supports both types of databases used by Cisco Unified Videoconferencing Manager:

•

•

Internal—MySQL

External—MS SQL

Backing up Cisco Unified Videoconferencing Manager Data

Procedure

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Step 9

Select Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Launch Backup

and Restore Tool.

Select Backup Configuration, and then click Next.

Select the type of files you want to back up.

Specify the path to the location where you want to place the backup file.

If necessary, modify the backup file name.

By default the file name format is Backup_Database_Props. After the backup process is completed, the current date (YYYYMMDD) and time (1421) stamps are automatically added to the file name. For example, Backup_Database_Props_20091215_1421.zip.

Click Next.

Click Start.

The backup process begins. Upon completion the success message is displayed.

For the MS SQL database backup, share a folder on the MS SQL server so that it is accessible with read permission. The share name and the actual name of this folder must be the same. Then click the link to verify that the folder is accessible.

Click OK. The backup procedure is completed.


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•

About Restore Procedure, page 2-3

Restoring Cisco Unified Videoconferencing Manager Data, page 2-4

About Restore Procedure

The database restore procedure may be risky due to possible network or database issues. In case such issues occur and the restore procedure cannot be completed, the current database is destroyed. The

Cisco Unified Videoconferencing Manager Backup and Restore tool reduces the risk by using a safe restore workflow:

OL-21618-01


2-3



The Cisco Unified Videoconferencing Manager Backup and Restore tool creates a new database instance with a temporary name for restore data. If the restore procedure is executed successfully, the

Cisco Unified Videoconferencing Manager Backup and Restore tool renames and stores the current database and renames the newly created database instance.If the restore procedure fails, an administrator can still use the current database which was not deleted.

Restoring Cisco Unified Videoconferencing Manager Data

Procedure

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Select Start > Programs > Cisco > Cisco Unified Videoconferencing Manager > Launch Backup

and Restore Tool.

Select Restore Configuration, and then click Next.

Select the backup file which you want to use, and then click Next.

Click Start.

The restore process begins. Upon completion the success message is displayed.

For the MS SQL database restore:

a.

Enter admin login name and admin password.

b.

Share a folder on the MS SQL server so that it is accessible with write permission.

Click OK.

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OL-21618-01

Installation Guide for Cisco Unified Videoconferencing Manager

Installation Guide for

Cisco Unified Videoconferencing Manager

Release 7.1

Americas Headquarters

Installing Cisco Unified Videoconferencing Manager

Installing Cisco Unified Videoconferencing

Manager

About Prerequisites for Installing of Cisco Unified

Videoconferencing Manager

Minimum System Requirements

Downloading the Server Operating System

LDAP Server Types

Supported Devices

SNMP Service

Port Requirements

Protocol Ports Type Direction Purpose

Destination

Protocol Ports Type Direction

Purpose

Destination

How to Install Cisco Unified Videoconferencing Manager

Installing Cisco Unified Videoconferencing Manager

Before you Begin

Procedure

Installing Cisco Unified Videoconferencing Desktop

Before You Begin

Procedure

agreement, and then click Next.

Next.

services to define the Desktop server that you are currently configuring as the Desktop server

streaming services.

How to Perform Post-installation Procedures

Confirming Installation

Procedure

Verifying the Cisco Unified Videoconferencing Manager Services Are Installed

Procedure

Signing-In for the First Time

Procedure

Related Topics

Obtaining a License

Changing Server Name and Web Port

Procedure

Updating the Cisco Unified Videoconferencing Desktop License

Before You Begin

Procedure

Uninstalling Cisco Unified Videoconferencing Manager

Procedure

Unified Videoconferencing Manager

Uninstall Program.

Backing up and Restoring Cisco Unified

Videoconferencing Manager Data

How to Back up Cisco Unified Videoconferencing Manager

Data

What is Backed up?

Location File name

Cisco Unified Videoconferencing Manager-related property files

B2BUA-related property files

Backing up Cisco Unified Videoconferencing Manager Data

Procedure

and Restore Tool.

How to Restore Cisco Unified Videoconferencing Manager Data

About Restore Procedure

Restoring Cisco Unified Videoconferencing Manager Data

Procedure

and Restore Tool.

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