Hotpoint BFI62 User's Manual | Manualzz
Instructions for Installation and Use
Model BFI62
Electrical Connection
For Your Safety
Getting to know your Dishwasher
The Controls
How to use your Dishwasher
Programme Chart
Before Using your Dishwasher
Loading your Dishwasher
Care and Cleaning
Information for Test Labs
After Sales Service
Hotpoint Guarantee
Key Contacts
Back Cover
Retention of this Instruction Book
This Instruction Book must be kept handy for reference as it contains important details on the safe and proper use of the
If you sell or pass the appliance to someone else, or move house and leave it behind, make sure this Book is also
provided so the new owner can become familiar with the appliance and safety warnings.
If the Book is lost or damaged a copy may be obtained from:
GDA LTD., Morley Way, Peterborough, PE2 9JB
Electrical Connection
WARNING: This appliance must be earthed.
Safety Information
Your appliance comes fitted with a plug and a 13A fuse. If you need to
replace the fuse, only those rated at 13A and ASTA approved to
BS1362 should be used. If you lose the fuse cover, a replacement
may be obtained from your local authorised Service Centre or
Electrical company. Correct replacement is identified by colour coding
or the marking on base of plug.
At the time of delivery...
All functions of your dishwasher have been thoroughly tested at the
factory. A small number of water marks may have been left as a
result, they will disappear when the appliance is used for the first time.
WARNING: The dishwasher must not be connected to the electricity
supply while installation is being carried out.
WARNING: DO NOT use the plug unless the fuse cover is fitted.
Changing the Plug
Cut off and dispose of the supplied plug if it does not fit your socket.
WARNING: To avoid a shock hazard DO NOT insert the discarded plug
into a socket anywhere else.
Green/Yellow Earth
If your family includes children...
If you change the plug, the colour of the wires in the mains lead may
not correspond with the terminal markings in the plug, which if not
coloured, could be:
‘E’ or
Changing the Mains Lead
A lead can be ordered from Hotpoint Service
UK: 08709 066 066 or
Republic of Ireland: 1850 302 220
If you have damaged the existing lead or require a longer one a
charge will be made. It is strongly advised that this work is carried out
by a qualified electrician.
If the domestic wiring includes a residual current-operated circuit
breaker, ensure that it conforms to the latest regulations.
This appliance should only be connected to a 230/240V AC
source, via a properly installed earthed socket.
Use the dishwasher solely in a domestic environment.
DO NOT stand or place heavy objects on the door when it is
open, this could damage the door or cause the appliance to tip
DO NOT allow children to play with the appliance or tamper
with its controls.
Keep detergents and rinse aids away from children. Keep
children away from the open door of a dishwasher, there could
still be some detergent left inside.
The dishwasher meets the requirements set out by the regulations in
force concerning safety and electrical equipment.
Any technical checks should be conducted exclusively by a trained
and authorised technician: Repairs carried out by unaithorised
persons will invalidate the guarantee, as well as posing a potential
hazard to the user.
The manufacturer declines all responsibility for damage to persons or
property resulting from failure to observe the above precautions, from
tampering with even a single component or from the use of nonoriginal spare parts.
For your Safety
This manual forms an integral part of the appliance. It must always be kept handy for reference. Read through all the instructions contained in this manual
before using the dishwasher.
Installation must be performed by a qualified technician, in compliance
with the regulations in force, including the prevention and elimination of
radio frequency interference.
The dishwasher is designed for washing and drying dishes, any
other use shall be considered improper. The manufacturer declines
all responsibility for uses other than those described above.
Seperate the various
packaging materials and
dispose of safely - DO NOT
leave discarded packaging
material around the home.
After removing the packaging,
check to make sure your
appliance is intact. If in doubt,
DO NOT use extension leads
and multiple plugs. If the
electricity supply wire is not
long enough, then have it
replaced with one of the correct
length and remember that it
should be free of bends or
dangerous kinks.
In the event of any damage to
the power cord have it
replaced by a qualified
The mains plug must be easily
accessible after installation.
If the appliance is not operating
properly or if maintenance
operations are necessary,
disconnect the dishwasher
from the mains power supply
(unplug it!).
DO NOT install outdoors, not
even if the area is covered by
a roof: it is extremely
dangerous to leave it exposed
to rain and thunderstorms.
8. If installed on a carpeted or
covered floor, ensure that the
openings on the underside are
not obstructed.
9. Do not touch the heating
element during or straight after
a wash cycle.
10. If the appliance malfunctions,
turn off the water inlet tap and
disconnect the plug from the
wall socket. Then read the
section entitled
"Troubleshooting". If you
cannot resolve the problem,
then call Hotpoint Service
(see KEY CONTACTS, back
The rating plate, featuring the
technical data, serial number
and markings, is visibly
positioned on the inner edge of
the door.
DO NOT remove the rating plate.
The dishwasher is intended for use by adults. DO NOT allow children
to come near or play with the controls.
Keep children away from detergents and clear of the dishwasher door
when open.
Keep all packaging material away from children.
DO NOT use solvents, such as alcohol or turpentine which may
cause an explosion.
DO NOT load dishes to wash that are soiled with ash, wax or paints.
DO NOT lean, sit or stand on any part of the dishwasher - this could
cause injury and/or damage the appliance.
DO NOT drink any water residues from inside the dishwasher.
Choose where you want to install
your dishwasher, you can place it
so that its sides or back panel are
side by side with furniture or up
against the wall. The dishwasher is
provided with water supply and drain
hoses, which can be directed
towards the left or right to facilitate
appropriate installation.
Once the appliance is positioned,
adjust the feet by screwing them in
or out depending on how high you
want it and to level it so that it is
horizontal. Make sure that it is not
inclined more than 2 degrees. If the
appliance is level, it will help ensure
its correct operation.
Height Adjustment
Insert the appliance into the cutout
and then adjust the height using the
screws located on the front bottom
part of the machine. Use a
screwdriver to turn the screws in
the clockwise or anti-clockwise
direction to increase or decrease
the height respectively.
Cold water connection.
Connect the cold water supply
hose, inserting the small filter
supplied with the dishwasher and
making sure that it is fastened tightly
in place (see figure 2). If the water
hoses are new or have been out of
use for an extended period of time,
let the water run to make sure it is
clear and free of impurities before
making the connection. If this
precaution is not taken, the water
inlet could get blocked, causing
damage to your dishwasher.
Drain hose connection.
WARNING: Connect your
dishwasher drain hose to pipes
which connect to the foul drain
system and not to surface water
IMPORTANT: For the correct
operation of your dishwasher, it is
essential to comply with the following
Ensure that the hose is not pushed
too far down the standpipe.
If the end of your drain hose is fitted
with ‘retaining flaps’, ensure they are
inserted fully into the standpipe. This
will prevent the pipe from jumping
out during installation and use.
Sink Waste System:
For under sink drainage:
Before connecting the drain hose,
remove any internal restrictions This will prevent a build up of debris
which could cause a blockage.
Remove any restrictions from the
waste spigot and ensure that the
sealing bung is removed. The hose
should be routed, such that it is
raised to a minimum height of
800mm (31/2”).
NOTE: Ensure the sink outlet
pipe has a minimum diamtere of
DO NOT position the standpipe
near an electrical outlet.
ENSURE that the drain hose is not
kinked and it is routed as shown in
the diagram.
The standpipe should have a bore
of at least 38mm (11/2”). It should
be installed as shown, have a trap
fitted and must discharge into the
same drain system as your
household sink.
It MUST NOT be connected to a
surface water drain.
1. Untie the end of the GREY
drainage hose from the rear of
the appliance.
2. Reposition the ‘Hooked End
Support’ as required along the
GREY drainage hose.
3. If fitting an under sink waste
disposal unit, cut out the
membrane, bung or blanking
4. Attach the GREY drainage
hose to the under sink waste
disposal unit securely, using the
clip and rubber tube supplied.
Ensure the drain hose is
securely attached, to prevent
it coming away while the
machine is in use and causing
a flood.
Getting to know your Dishwasher
E. Upper basket
F. Top spray arm
J. Salt container cap
G. Basket height adjuster
K. Washing filter
H. Lower basket
L. Detergent and rinse aid
Bottom spray arm
The Controls
A. ON-OFF Button
Press this button to switch the
appliance on.
B. ON-OFF Indicator light
This light informs you that the
dishwasher is on.
P. Wash Programme Selector
Each time this button is pressed,
one of the cycle indicator lights
“M” will come on in sequence.
M. Cycle indicator light
This light shows you which cycle
you have selected or the one in
Technical Characteristics
This dishwasher conforms to the
following European Community
Technical characteristics
cm. 59,5
cm. 57
cm. 82
Mains water pressure
12 standard place settings
20 KPa÷ 1MPa (0,2 ÷10 bar)
Power voltage
See data plate
Total absorber power
See data plate
See data plate
• 73/23/EEC of 19/02/73 (Low
Voltage) and subsequent
• 89/336/EEC of 03/05/89
Compatibility) and subsequent
• 97/17/CE
How to use your Dishwasher
First of all.
- Turn on the water supply
tap completely.
- Add the correct amount of
- Load the baskets correctly.
- Check that the spray arms
rotate freely.
- Close the door securely.
- Press the ON-OFF button "A":
indicator light "B" comes on. Your
appliance is now on and awaiting
Select the wash cycle.
Select the wash cycle by pressing
button "P". Each time this button is
pressed, one of the indicator lights
“M” will come on in sequence.Select
the wash cycle most suitable for the
type of dishes to wash (see ‘Programme Chart’).
Close the door and after a few seconds, you will hear a short beep: the
wash cycle has started.
Modifying a wash cycle in
If you have chosen the wrong cycle
- You can modify the wash cycle in
progress, if it has only just started.
Open the door carefully, to avoid
any hot water splashes. Then keep
button "P" pressed in fro approximately 5 seconds, until you hear 3
short beeps.
Indicator light "M" will go out to show
all the settings will have been cancelled. You are now free to re-set
the correct wash cycle.
You've left out a dish?
Interrupt the wash cycle by opening
the door, carefully, then insert the
dish you had forgotten.
When you shut the door the cycle
will start up from where you interrupted it.
Cycle end
The end of the wash cycle is indicated by 2 short beeps and the
flashing of the wash cycle indicator
light “M”.
Open the dishwasher door.
Turn the appliance off by pressing
the ON-OFF button “A”, thus switching off the electricity supply.
Turn off the water tap.
Wait a few minutes before unloading the dishes: they are very hot! If
you wait a little while, they dry better
due to the steam.
Empty the lower basket first.
There's been a power
failure or you opened the
dishwasher door
The wash cycle stops and then
restarts when the electricity comes
back on or when you close the door.
Programme Chart
Select the most suitable programme for the type of dishes and how dirty they are. To select the wash programme see the chart below:
To optimise wash performance and save on energy, try yo use the dishwasher with a full wash load. If it takes some time to fill
your dishwasher, use the soak cycle to avoid caked on food and build up of bad odours.
Before Using your Dishwasher
Adjusting the water softener.
Your dishwasher can adjust its salt
consumption according to the hardness of the water in your home.
This way, you can optimise and
customise your dishwasher's salt
To adjust salt consumption, do as
1. Unscrew the salt container cap
2. There is an arrow on the neck
of the container (see figure): if
necessary, turn the arrow anticlockwise from the "-" setting
to the "+" setting.
Select the arrow position
depending on the water
hardness, referring to the table.
Water Hardness
0 - 14
0 - 17
0 -1,7
14 - 36
18 - 44
1,8 - 4,4
36 - 71
45 - 89 4,5 - 8,9
> 89
> 8,9
You don't know how hard
the water in your home
is? Ask the company that
supplies water in your
Filling the salt container.
Low Salt indicator
Always use salt which is intended
for dishwasher use.
The salt container is situated
underneath the lower basket, fill it
up as follows:
1.Pull out the lower basket
completely, unscrew and
remove the container cap
2. If it is the first time you add the
salt, first fill the container up with
water (you won't have to do this
again next time)
3. Put the dishwasher funnel on the
hole and pour in approximately
two kilos of salt. It is normal that
some water comes out of the
4. Screw the cap back in place
This green device is located at the
centre of the cap for the decalcification cartridge and it indicates whether
the container is full.
When the indicator is not visible it
means that you need to add salt.
Before Using your Dishwasher
• Use the right amount of
detergent (see programme
• Store your detergent and rinse
aid in a cool, dry place, safely
away from children.
The detergent
Adding detergent
To open lid A, press button B.
The detergent should be put into the
two containers C and D.
If using a tablet, put it in container
Now you can close the lid: press it
down until you hear it click.
5 gr.
25 gr.
If it won't close
Check whether there is any
detergent residue on the edges of
the dispenser. Remove the excess.
We recommend Glist 3 in 1 for use in all Hotpoint dishwashers...
Brilliant cleaning is guaranteed with Glist 3 in 1.
Hotpoint only recommends Glist 3 in 1 Dishwasher tablets to give outstanding cleaning and
It is important to use detergent specially designed for domestic dishwashers. (Always follow the
manufacturers instructions.)
Glist 3 in 1 advanced dishwasher tablets with active enzymes are the ideal way to protect and care for
your dishwasher, while getting your dishes and glasses sparking clean.
Softer Water:
Built in salt action softens water, helping to prevent the build up of limescale in the dishwasher and
improve the cleaning result*.
Cleaner Dishes:
With unique active enzymes in the cleaning phase Glist 3 in 1 breaks down even the hard to shift
foodstuffs and grease, leaving the dishes spotless and the dishwasher clean too.
Sparkling Results:
The built-in Glist rinse agent ensures the dishes and glasses are free from water marks and smears.
*If you live in an area particularly
prone to very hard water ( 35°f)
Glist and Hotpoint recommend
that you continue to keep your
dishwasher salt topped up.
If you have any questions regarding Glist 3 in 1, please contact the hotline on 0800 216 730.
Rinse aid.
Rinse aid makes dishes sparkle
more as it improves their drying. The
rinse aid container is situated on the
inside of the appliance door, you
should refill it when light “D” indicates
that it is empty.
(If your dishwasher is fitted with a
“low rinse aid” indicator light, fill the
container up when the indicator light
flashes or lights up).
Adding rinse aid.
To open the dispenser, turn cap C
anticlockwise. Take care when you
pour in the rinse aid to avoid it
overflowing. You can regulate the
amount of rinse aid used by the
dishwasher, move the adjuster F
which you will find under lid C.
You can choose from six different positions.
It is normally set to 4.
- The amount of rinse aid
needs to be increased if the
dishes appear dull or you can
see circular stains.
- The amount of rinse aid
needs to be reduced if the
dishes are sticky or you can
see white streaks.
Loading your Dishwasher
First of all.
Before placing dishes in the baskets,
remove all course food remains. This
avoids blocking the filter, which
would reduce the efficiency of the
If saucepans and frying pans are
very dirty, allow them to soak before
being washed.
To make it easier to load your dishes,
pull the baskets out.
What goes into the lower
We recommend you place the most
difficult dishes to wash into the lower
basket: saucepans, lids, soup
dishes and plates (a load example
is shown in the photo).
• Serving dishes and large lids:
place them on the sides of the
• Saucepans, salad bowls: must
always be placed upside down
• Very deep dishes: place them
obliquely, thus allowing water to
run down them and cleaning
them better
Place the cutlery with the handles at
the bottom; if the basket is the one
with side inserts, then insert the tea
spoons one by one into the slots.
It is best if you place longer utensils
horizontally at the front of the upper
After loading the dishes, remember
to check that the spray arms can
turn freely without hitting against any
Load examples
upper basket
upper basket
What goes into the upper
Place delicate and lightweight dishes
in the upper basket: glasses, tea
cups and coffee cups, saucers and
plates - shallow salad bowls, slightly
dirty frying pans and shallow pans.
Position lightweight dishes in such
as way as to avoid their being moved
by the spray of water.
How to adjust the upper
The upper basket can be set in high
or low position to enable you to
organise your dishes effortlessly.
lower basket
lower basket
Open the rail stop flaps and pull
the basket out completely. Now
place it in high or low position,
then slide it along the guide rails
until the front wheels also go in.
Now close the rail stop flaps.
Follow the sequence of actions
illustrated in figure "F".
What can I Wash Items not suitable for the dishwasher:
• Cutlery and tableware made from wood or part wood - They may become faded and unsightly in appearance.
• Avoid washing horn handled and bronze cutlery in the machine.
• Delicate/decorative glassware and vases, special antique or irreplaceable china - the decorative patterns
printed on these items will not be dishwasher proof.
• Plastic objects that are not resistant to hot water.
• Copper and Pewter utensils. Aluminium and Sliver objects.
• Some types of glass can become opaque in appearance after they have been washed too many times in a
• Highly absorbent materials such as sponges and towels should never be placed in a dishwasher.
• If in any doubt, check with the manufacturer on items suitability for dishwasher’s.
WARNING: Dishes or cutlery soiled with tobacco ash, wax, lubricating grease or paint should not be put
in the dishwasher.
Our recommendation: In future, only purchase table or kitchenware that has been confirmed - dishwasher proof.
Care and Cleaning
Unplug the appliance.
Cleaning the spray arms.
Before carrying out any cleaning or
maintenance on the dishwasher,
always remove the plug from the
electricity socket.
Food residue may become
encrusted onto the spray arms and
block the holes where water comes
out. Check the spray arms regularly
and clean them once in a while.
After every wash.
When the wash cycle has ended,
always remember to turn off the
water supply tap and to leave the
appliance door ajar. This way,
moisture and bad odours will not be
trapped inside.
The filter assembly
• If you want consistent good results
from your dishwasher, you need to
clean the filter assembly.
• Remove the larger food particles
trapped inside the cup “C” and the
semi-circular filter A after each
wash; pull the cup handle upwards
to remove them. Just rinse them
under running water.
• The entire filter assembly should
cup C + semi-circular filter A +
cylindrical filter B. Rotate filter “B”
anticlockwise to remove it.
For cleaning, use a non metallic
Reassemble the filter parts (as
shown in the figure) and reinsert the
whole assembly into the
dishwasher. Position it into its
housing and press downwards.
The dishwasher is not to be used
of the filters may reduce the
efficiency of the wash and even
damage your dishwasher.
Cleaning the Water Inlet
Periodically clean the water inlet filter
(see figure 2 under "Installation")
located on the outlet of the water
supply tap. After turning off the water
tap, unscrew the end of the water
supply hose, remove the filter and
Then, return the filter to its place and
tighten the water supply hose back
into position.
The seals.
One of the factors that cause
unpleasant odours to form inside the
dishwasher is food that remains
trapped in the seals. Periodic
cleaning using a damp sponge will
prevent this from occurring.
DO NOT use solvents or abrasives
to clean the exterior and rubber parts
of your appliance, do not use
solvents or abrasive cleaning
products. Use a cloth dampened
with lukewarm soapy water only.
If there are any stains on the surface
of the appliance interior, use a cloth
dampened with water and a little
white vinegar, or a cleaning product
specifically made for dishwashers.
Going away
If the dishwasher is not going to be
used for some time, carry out the
• run a cycle with the dishwasher
• switch off at the electrical socket
• turn off the water supply tap,
disconnect the inlet hose and
allow to drain.
• fill the rinse aid dispenser.
• leave the door ajar, to prevent the
build up of unpleasant odours
inside the dishwasher.
Before using the dishwasher after a
long break, plug in and switch on at
the electrical socket. Reconnect the
inlet hose and turn on the water
supply tap. Check there are no
deposits of rust inside the water
pipe, if there are allow water to run
from the supply tap for a few
Disconnecting the dishwasher.
it is important that tasks are carried
out in the correct sequence.
• switch off at the mains and remove
the plug from the socket.
• turn off the water supply.
• disconnect drain and water inlet
• pull out the dishwasher, carefully,
withdrawing hoses at the same
Moving the appliance.
Drain water from the dishwasher.
Secure all loose parts. Only
transport in an upright position.
• If not kept upright during transport,
any water remaining inside may
seep into the control module and
cause subsequent errors with
programme functions.
- Do not forget that repairs should only be carried out by a qualified specialist. Improper repairs can lead to considerable
equipment damage, as well as danger to the user.
- The dishwasher must first be disconnected from the electricity supply before any repairs or other work can be carried out.
Switch off at the mains socket and water supply and remove the plug.
Resolving minor problems yourself.
Experience has shown that you can resolve most problems that arise during normal daily usage yourself, without having
to call out a service engineer. Not only does this save costs but it also means the appliance is available for use again
that much sooner. The following list of common occurences and their remedies should help you identify the causes of
most problems.
If the dishwasher won't
start, check...
■ Is the dishwasher plugged in at
the electricity socket and
switched on?
■ Is there a power failure, check
other appliances.
■ Check the fuse.
■ Is the water supply tap turned
■ Is the water inlet hose connected
■ Is the pressure of the water
supply sufficient?
■ Is the inlet hose kinked?
■ Is the filter on the water supply
hose blocked?
■ Isthedishwasherdoornotclosed
If water remains inside the
dishwasher, check...
■ the drain hose is not kinked.
■ the drain syphon is not
■ the dishwasher filters are not
If the dishes are not being
cleaned properly, check...
■ the correct amount of detergent
has been added.
■ there is regenerating salt in the
salt container.
■ the dishes have been loaded
■ the selected programme is
suitable for the type of dishes and
the degree of soiling.
■ all filters are clean and positioned
■ the spray arm nozzles are not
■ there is nothing obstructing the
rotation of the spray arms.
If the dishes fail to dry or
remain dirty, check...
■ there is rinse aid inside the rinse
aid container.
■ the rinse aid dispenser setting is
■ the detergent being used is of
good quality and has not lost its
effectiveness (for example,
through incorrect storage, with
the box left open).
Error messages
Your dishwasher is equipped with a
safety system which is able to detect operating faults.
These faults are reported by one or
two cycle indicator lights "M" flashingrapidly.Takeanoteofwhichlights
are flashing, turn the appliance off
and call Hotpoint Service for technical assistance.
If after all the checks, the appliance still does not operate or the
problem persists, call Hotpoint
Service (see KEY CONTACTS,
back page) and inform them of:
- the type of problem
- the abbreviation of the model
name (Mod.) and the relative numbers (S/N) written on the rating plate
located on the inner edge of
the door.
Tap off alarm
If the dishes show signs of
streaking, staining etc.
■ the rinse aid dispenser setting is
not set too high.
If there are visible traces
of rust inside the tank,
■ the cap off the salt container is
securely closed and that the
water softner setting is correct.
■ the correct amount of detergent
is being used. Certain detergents
can be more corrosive than
■ the tank is made of steel and
therefore any rust marks are due
to external elements (fragments
of rust from the tank pipes, pots,
cutlery etc.) Special products are
such marks.
If you have forgotten to turn the water tap on, your appliance will remind you of this by sounding a few
short beeps for a few minutes. Turn
the tap on and your appliance will
start up again after a few minutes.
Were you to be absent when these
beeps are sounded, the appliance
will be blocked automatically and
cycle 2 and 3 indicator lights (daily
and rapid cycle) will flash rapidly.
Turn the appliance off at the ONOFF button, turn on the water tap
and wait approximately 20 seconds
before turning the appliance back
Re-select the wash cycle and the
appliance will start up again.
Switch off at the mains socket
and remove the plug. Turn
off the water supply.
Load for 12 Standard Settings tests (upper rack at top position)
Detergent specifically intended for use with dishwashers
must be used. The dispenser must be refilled before the
start of each wash cycle following the instructions provided
in the "Programme Chart". The detergent dispenser is
located on the inside panel of the door.
The rinse aid
This product makes dishes sparkle more as it improves
their drying. The rinse aid container is situated on the inside
of the door, you should refill it when light “D” indicates that
it is empty.
(If your dishwasher is fitted with a “low rinse aid” indicator
light, fill the container up when the indicator light flashes or
lights up).
Loading the detergent
To open lid "A", press button "B". The cleaning detergent
should be introduced into the three containers "1", “2”and
“3”. "(see table at the end of the page)
After pouring in the detergent, replace the lid, pressing down
until it clicks.
Loading the Rinse Aid
To open the dispenser, turn the "C" cap in the anti-clockwise
direction and then pour in the rinse aid, making sure not to
overfill. The amount of rinse aid used for each cycle can be
regulated by turning the dose adjuster ‘F’ which you will find
under lid ‘C’.
There are 6 different settings; the normal dosage is setting
Total detergent
EN 50242
See booklet
30 gr.
See booklet
30 gr.
To use the Normal or daily wash cycles (See Programm Chart in the instruction booklet)
After Sales Service
"No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer"
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive
parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales
service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days
white goods repair
include a
If you require any
a year with a fast, effective and value for money service. We have the largest
service in the UK with over 1200 of our own fully trained engineers. All repairs
parts and labour guarantee for 12 months from the date of the repair.
information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service
cover plans to give you total peace of mind.
l Repair Protection Plan
FREE service repairs for a single Hotpoint appliance during the
period of cover.
l Kitchen Cover
FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and AccessoriesUK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through our web
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
"Satisfaction guaranteed or your money back"
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair
service or visit our web-site at and where necessary, we will arrange
for an engineer to call. If the technical problem is not resolved under this guarantee, we will
replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free
replacement parts for the first 5 years (except microwaves, selected integrated appliances and
cooker hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to
the following provisions that your appliance:
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic premises (ie. not
for commercial or trade use).
Has been properly connected to a suitable electrical supply voltage as stated on the
appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other than one of
our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
or visit:
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the
appliance. Dispose of these parts separately to ensure that the appliance can no longer be
plugged into a mains socket and the door cannot be locked shut.
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in
both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.
January 2003
Part no. FP149 - 01
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