HP Color LaserJet 3800 Printer series, 3000 SERIES, Color LaserJet 3000 Printer series User's manual

HP Color LaserJet 3800 Printer series, 3000 SERIES, Color LaserJet 3000 Printer series User's manual
HP Color LaserJet 3000/3800 Series printers
HP Embedded Web Server User Guide
HP Embedded Web Server
User Guide
Copyright and Warranty
Trademarks and credits
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
Microsoft® and Windows® are U.S.
registered trademarks of Microsoft Corp.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
EWS V10.0
Edition 1, 5/2005
Table of contents
1 Overview
What is an embedded Web server? ......................................................................................................1
Features ................................................................................................................................1
Additional features with a permanent storage device ...........................................................2
HP Web Jetadmin and the HP Embedded Web Server .......................................................2
System requirements ............................................................................................................................3
Opening the HP Embedded Web Server ..............................................................................................3
Login and logoff .....................................................................................................................................4
Logging in as an administrator ..............................................................................................4
Logging off as an administrator ............................................................................................4
Navigating through the HP Embedded Web Server ..............................................................................5
2 Viewing product status from the HP EWS Information screens
Device Status ........................................................................................................................................8
Configuration Page ..............................................................................................................................10
Supplies Status ...................................................................................................................................13
Event Log ............................................................................................................................................15
Usage Page .........................................................................................................................................16
Diagnostics Page ................................................................................................................................18
Device Information ..............................................................................................................................20
Control Panel .......................................................................................................................................21
Color Usage Job Log ...........................................................................................................................22
Print .....................................................................................................................................................24
Printing a file from the Print screen .....................................................................................25
3 Configuring the product from the Settings screens
Configure Device .................................................................................................................................27
Using the menus on the Configure Device screen .............................................................28
E-mail Server .......................................................................................................................................29
Configuring outgoing e-mail ................................................................................................30
Configuring incoming e-mail ...............................................................................................30
Alerts ...................................................................................................................................................31
Using the Alerts screen with a product ...............................................................................33
Sending e-mail commands to the product ..........................................................................38
Requesting information pages by using an e-mail message ..............................38
AutoSend .............................................................................................................................................39
Turning on the AutoSend feature ........................................................................................40
Security ...............................................................................................................................................41
Edit Other Links ...................................................................................................................................43
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iii
Adding a link .......................................................................................................................44
Removing a link ..................................................................................................................44
Device Information ..............................................................................................................................45
Language ............................................................................................................................................46
Date & Time ........................................................................................................................................47
Date/Time Format ...............................................................................................................48
Clock Drift Correction ..........................................................................................................48
Wake Time ..........................................................................................................................................50
Restrict Color .......................................................................................................................................51
4 Managing network operation from the Networking screens
Overview .............................................................................................................................................53
5 Using the Other Links as a resource
HP Instant Support ..............................................................................................................................57
How HP instant support works ............................................................................................57
Information you can get from HP Instant Support ...............................................................58
Order Supplies ....................................................................................................................................58
Product Support ..................................................................................................................................59
My Service Provider and My Service Contract ....................................................................................59
Index.....................................................................................................................................................................61
iv
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List of tables
Table 1-1
Table 2-1
Table 2-2
Table 2-3
Table 2-4
Table 2-5
Table 2-6
Table 2-7
Table 2-8
Table 2-9
Table 2-10
Table 3-1
Table 3-2
Table 3-3
Table 3-4
Table 3-5
Table 3-6
Table 3-7
Table 3-8
Table 3-9
Table 3-10
Table 3-11
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HP Embedded Web Server ............................................................................................................6
Device Status .................................................................................................................................8
Configuration Page (1 of 2) ..........................................................................................................10
Configuration Page (2 of 2) ..........................................................................................................12
Supplies Status ............................................................................................................................13
Event Log .....................................................................................................................................15
Usage Page (1 of 2) .....................................................................................................................16
Usage Page (2 of 2) .....................................................................................................................17
Diagnostics Page .........................................................................................................................18
Color Usage Job Log ...................................................................................................................22
Print ..............................................................................................................................................24
Configure Device ..........................................................................................................................28
E-mail Server ...............................................................................................................................29
Alerts ............................................................................................................................................32
Requesting information pages using an e-mail message ............................................................38
AutoSend .....................................................................................................................................40
Security ........................................................................................................................................41
Edit Other Links ............................................................................................................................43
Language .....................................................................................................................................46
Date & Time .................................................................................................................................47
Wake Time ...................................................................................................................................50
Restrict Color ...............................................................................................................................52
v
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List of figures
Figure 1-1
Figure 1-2
Figure 2-1
Figure 2-2
Figure 2-3
Figure 2-4
Figure 2-5
Figure 2-6
Figure 2-7
Figure 2-8
Figure 2-9
Figure 2-10
Figure 2-11
Figure 2-12
Figure 3-1
Figure 3-2
Figure 3-3
Figure 3-4
Figure 3-5
Figure 3-6
Figure 3-7
Figure 3-8
Figure 3-9
Figure 3-10
Figure 3-11
Figure 3-12
Figure 3-13
Figure 3-14
Figure 3-15
Figure 3-16
Figure 4-1
Figure 5-1
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Login dialog box .............................................................................................................................4
Sample HP EWS screen ................................................................................................................5
Device Status screen .....................................................................................................................8
Configuration Page screen (1 of 2) ..............................................................................................10
Configuration Page screen (2 of 2) ..............................................................................................11
Supplies Status screen ................................................................................................................13
Event Log screen .........................................................................................................................15
Usage Page screen (1 of 2) .........................................................................................................16
Usage Page screen (2 of 2) .........................................................................................................17
Diagnostics Page screen .............................................................................................................18
Information tab — Device Information screen ..............................................................................20
Control Panel Snapshot screen ...................................................................................................21
Color Usage Job Log screen ........................................................................................................22
Print screen ..................................................................................................................................24
Configure Device screen ..............................................................................................................28
E-mail Server screen ....................................................................................................................29
Alerts screen ................................................................................................................................32
Alerts — Setup (1 of 2) .................................................................................................................34
Alerts — Setup (2 of 2) .................................................................................................................35
Alerts – test screen ......................................................................................................................37
AutoSend screen ..........................................................................................................................39
Security screen ............................................................................................................................41
Edit Other Links screen ................................................................................................................43
Settings tab – Device Information screen ....................................................................................45
Language screen .........................................................................................................................46
Date & Time screen .....................................................................................................................47
Date/Time Format screen ............................................................................................................48
Date & Time – clock drift correction screen .................................................................................48
Wake Time screen .......................................................................................................................50
Restrict Color screen ....................................................................................................................51
Network Settings screen ..............................................................................................................54
Other Links box ............................................................................................................................57
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Overview
Overview
1
What is an embedded Web server?
A Web server provides an environment in which Web programs can run, in much the same way that an
operating system, such as Microsoft® Windows®, provides an environment in which programs can run
on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla, can
show output from a Web server.
An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather than
as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the product that anyone
who has a network-connected computer and a standard Web browser can open and use. No special
software needs to be installed or configured.
With the HP Embedded Web Server (HP EWS), you can view product status information, change
settings, and manage the product at your computer.
NOTE In this guide, the terms "product" and "device" are used interchangeably. When products
or devices are discussed in this guide, the information pertains to HP LaserJet printers or
multifunction peripherals (MFPs), or HP Digital Senders. For specific information about the
features that your printer, MFP, or digital sender supports, see the documentation that came with
your product.
Features
You can use the HP EWS to view product and network status and to manage printing functions from
your computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:
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■
View control-panel messages and product-status information.
■
Determine the remaining life for all supplies and configure specific ordering information for supplies.
■
Gain access to the product's technical support page.
■
Gain access to specific support for recent product events.
■
Add or customize links to other Web sites.
■
View and change product configuration, such as tray configurations.
■
View and change network configuration.
■
View and print information pages, such as the Configuration page.
■
Receive alerts about product events, such as when the product is low on supplies, through e-mail.
What is an embedded Web server?
1
Overview
■
Select the language in which to display the HP EWS screens.
■
Print to an HP product without having to install the product printer driver.
■
Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode
after a period of time of not being used.
■
Schedule wakeup times for each day so that the product has finished initializing and calibrating by
the time it is to be used.
■
Send product configuration and supplies usage information periodically to your service provider.
Additional features with a permanent storage device
If you have a permanent storage device installed in your product, such as a hard disk, you can view,
set up, and retain additional information.
■
Alerts. Set up four different destination lists for each user (admin and service), with up to 20
recipients on each of the four lists. (Without the permanent storage device, each user can send
alerts to only four e-mail addresses.)
■
Other Links. Add up to five additional links to the Web sites of your choice. (Without the extra
storage, you can add one additional link.)
A hard disk might be installed in your product, depending on the product model. If your product does
not have a hard disk, you might be able to order one. For more information, see the user guide that
came with your product, or go to: www.hp.com/ghp/buyonline
HP Web Jetadmin and the HP Embedded Web Server
HP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. The
HP EWS and HP Web Jetadmin work together to meet all of your product-management needs. You can
use the software to install and manage networked products effectively. Network administrators can
manage networked products remotely, from practically anywhere.
The HP EWS provides a simple, easy-to-use solution for one-to-one product management in
environments that have a limited number of products. However, in environments that have several
products, you might want to use HP Web Jetadmin to manage groups of products. With HP Web
Jetadmin you can discover, manage, and configure multiple products simultaneously.
HP Web Jetadmin is available from HP online support (HP Web Jetadmin www.hp.com/go/
webjetadmin).
2
Chapter 1
Overview
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Overview
System requirements
In order to use the HP EWS, you must have the following components:
■
A supported Web browser. Browsers that support embedded Web servers include (but are not
limited to) the following:
■
Konqueror 3.0 or later
■
Microsoft Internet Explorer 6.0 or later
■
Mozilla 1.0 (and Mozilla derivatives)
■
Netscape Navigator 6.2 or later
■
Opera 7.0 or later
■
Safari 1.0 or later
■
A transmission control protocol/Internet protocol- (TCP/IP-) based network connection.
■
An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.
Opening the HP Embedded Web Server
Use the following procedure to open the HP EWS.
NOTE You cannot view the HP EWS screens from outside of a firewall.
1
Open a supported Web browser.
2
In the Address or Go to field, type the TCP/IP address that is assigned to the product (for example,
http://192.168.1.1) or the host name (for example, npi[XXXXXX] or a configured host name
such as http://www.[your_server].com).
If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu
or by printing a configuration page. For instructions, see the user guide that came with your product.
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System requirements
3
Login and logoff
Overview
The HP EWS has screens that can be used to view product information and change configuration
options. The screens that appear, and the settings on them, vary according to how you gain access to
the HP EWS: as a general user, an information technology (IT) administrator, or a service provider.
These passwords can be customized by an IT administrator or a service provider.
In a password-protected HP EWS, only the Information tab is available to users who do not log in by
using the password. If no password has been set (which is the default), all of the tabs are visible.
If a password has been set, you must log on as an IT administrator or a service provider to gain access
to the protected HP EWS tabs (Settings and Networking).
NOTE For information about changing passwords as an IT administrator, see Security. If you
are a service provider, see your product service guide.
Logging in as an administrator
Use the following procedure to log in to the HP EWS as an administrator.
1
After you open the EWS, click the Log In link in the upper-right corner of the screen.
The login dialog box appears, as shown in the following illustration. The appearance of the login
screen might vary, depending on your operating system and browser.
Figure 1-1 Login dialog box
2
Type admin for the user name, type your password, and then click OK.
Logging off as an administrator
Use the following procedure to log off.
4
1
Click the Log Off link.
2
To complete the logoff, close the browser.
Chapter 1
Overview
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Overview
CAUTION If you do not close the browser, the connection to the product HP EWS continues to
run and could pose security risks.
Navigating through the HP Embedded Web Server
To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings), and
then click one of the menus on the navigation bar that is located on the left side of the screen.
The following illustration and table provide information about the HP EWS screens.
NOTE The appearance of the HP EWS screens might differ from the illustrations in this user
guide, depending on the product features and the settings that your IT administrator has
established.
1
5
2
6
3
4
Figure 1-2 Sample HP EWS screen
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Navigating through the HP Embedded Web Server
5
Table 1-1 HP Embedded Web Server
Overview
6
Callout
HP EWS
screen feature
Description
More information
1
Product name
and TCP/IP
address
View the product name and Internet protocol (IP)
address.
2
Tabs
Information tab
View information about the See Viewing product status from the
product. You cannot
HP EWS Information screens.
configure the product
using the screens on this
tab.
Settings tab
Use the features on this
tab to configure the
product.
See Configuring the product from the
Settings screens.
Networking tab
View network status and
configure the network
settings.
See Managing network operation from
the Networking screens.
3
Menus
Different on each tab
Click a tab to show the
menus.
4
Other Links
hp instant support
Connect to a set of Web
■
resources that help solve
problems and describe the
■
additional services that
are available for your
■
HP product.
Order Supplies
Use the Internet to order
genuine HP supplies for
your HP product.
Product Support
Use product-specific help
from the HP Web site to
solve a problem.
■
See Using the Other Links as a
resource.
See HP Instant Support.
See Product Support.
See My Service Provider and My
Service Contract.
5
Log In/Log Off
Different for each
type of user
Log in as an IT
administrator or service
provider.
See Login and logoff.
6
Screen name
Different for each
menu item
Click a menu item to show
a screen.
■
See Viewing product status from the
HP EWS Information screens.
■
See Configuring the product from the
Settings screens.
■
See Managing network operation
from the Networking screens.
Chapter 1
Overview
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Viewing product status from the
HP EWS Information screens
Information tab
2
The screens available from the Information tab are for informational purposes only; you cannot
configure the product from these screens. To configure the product through the HP EWS, see
Configuring the product from the Settings screens.
NOTE Some products do not support all of these screens.
The following table shows the menu items that are available on the Information tab and the screens
that open when you click each menu item.
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Menu item
Screen title
Device Status
Device Status
Configuration Page
Configuration Page
Supplies Status
Supplies Status
Event Log
Event Log
Usage Page
Usage Page
Diagnostics Page
Diagnostics Page
Device Information
Device Information
Control Panel
Control Panel Snapshot
Color Usage Job Log
Color Usage Job Log
Print
Print
7
Device Status
Use the Device Status screen to view the current status of the product. The following illustration and
table describe how to use this screen.
1
2
Information tab
3
4
5
6
7
Figure 2-1 Device Status screen
Table 2-1 Device Status
8
Callout
Area on the screen
Information or capability that the area provides
1
Status
Shows the device status (the same information that appears on the control-panel
display).
2
Control-panel buttons
Use these control-panel buttons just as you would at the product. To select which
control-panel buttons appear on this screen, go to the Security screen on the
Settings tab.
3
Supplies
Shows the percentage of life remaining for each supply.
4
Supplies Details
Opens the Supplies Status screen, where you can view information about product
supplies.
5
Media
Shows the status and configuration information for the input trays and output bins.
Chapter 2
Viewing product status from the HP EWS Information screens
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Table 2-1 Device Status (continued)
Callout
Area on the screen
Information or capability that the area provides
The media status is OK until the tray is completely empty. When the tray is empty,
the status is Out.
Change Settings
Opens the Configure Device screen, where you can change the paper-handling
settings.
7
Capabilities
Lists product components and settings.
Information tab
6
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Device Status
9
Configuration Page
Use the Configuration Page screen to view current product settings, help troubleshoot problems, and
verify the installation of optional accessories such as dual inline memory modules (DIMMs). The
following illustrations and tables describe how to use this screen.
1
Information tab
2
3
Figure 2-2 Configuration Page screen (1 of 2)
Table 2-2 Configuration Page (1 of 2)
10
Callout
Area on the screen
Information or capability that the area provides
1
Device Information
Lists the name, serial number, version numbers, and other information
for the device.
2
Installed Personalities and
Options
Lists:
Chapter 2
■
Version and TCP/IP address for all network devices connected to
the product (external or internal Jetdirect)
■
All of the printer languages that are installed (such as printer
command language [PCL] and PostScript® [PS])
Viewing product status from the HP EWS Information screens
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Table 2-2 Configuration Page (1 of 2) (continued)
Callout
3
Area on the screen
Memory
Information or capability that the area provides
■
Options that are installed in each DIMM slot and EIO slot
■
USB devices that can be connected to a printer used as a host USB
controller, such as mass storage devices, card swipes, or keypads
Lists memory information, PCL Driver Work Space (DWS), and resource
saving information.
Information tab
4
5
6
7
Figure 2-3 Configuration Page screen (2 of 2)
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Configuration Page
11
Table 2-3 Configuration Page (2 of 2)
Callout
Area on the screen
Information or capability that the area
provides
4
Security
Lists the status of the control-panel lock,
disk write-protect options, and directconnect (USB or parallel) ports.
You can change the status of the Direct
Connect ports on the Security screen
under the Settings tab by selecting or
clearing the Disable Direct Ports check
box.
Information tab
5
Paper Trays and Options
Lists the size and type of media that is
specified for each of the trays in the
product. If a duplexing unit or any paperhandling accessories are installed on the
product, information about those devices
is also listed here.
6
Calibration Information
Lists the last color-plane registration
(CPR) page count, the last CPR pagecount date, the last page count (in engine
cycles) for DMAX/DHALF, and the last
DMAX/DHALF page-count date.
Color plane registration occurs when
new print cartridges are installed to
compensate for any slight variations that
might occur in cartridge circumference.
DMAX is a density calibration of each
print cartridge color at 100% coverage;
DHALF is also a density calibration of
each print cartridge color, but as a
halftone instead of a full color. During
halftone printing, the dots of toner are
spread out, and coverage of the toner is
less than 100%.
12
7
Color Density
Lists the cyan, magenta, yellow, and
black (CMYK) values for highlights,
midtones, and shadows.
Chapter 2
Viewing product status from the HP EWS Information screens
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Supplies Status
The Supplies Status screen shows more detailed supplies information and provides part numbers for
genuine HP supplies. (It is helpful to have the part numbers available when ordering supplies.) The
following illustration and table describe how to use this screen.
Information tab
1
2
Figure 2-4 Supplies Status screen
Table 2-4 Supplies Status
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Callout
Area on the screen
Information or capability that the area provides
1
Print Cartridge Information
If available, provides the following information: the percent of life remaining
and the estimated number of pages remaining before the supply is empty;
the total number of pages that have been processed with the supply; the
Supplies Status
13
Table 2-4 Supplies Status (continued)
Callout
Area on the screen
Information or capability that the area provides
supply serial number and HP part number; and an indication of whether or
not the supply has reached the low status.
■
The percent of life remaining and the estimated number of pages
remaining before the supply is empty
■
The total number of pages that have been processed with the supply
■
The supply serial number and the HP part number
■
An indication of whether or not the supply has reached the low status
Information tab
If the Override at Out option has been enabled at the product control panel,
when the supply is exhausted, a message appears that states the cartridge
was used with the override setting.
NOTE If a non-HP supply is used, information about the device
might not be available. In addition, a warning message about the
risks associated with using non-HP supplies could appear on the
screen. No further information about the status of the supply will
be available.
2
14
Chapter 2
Order Supplies link
Use this feature to connect to a Web page that facilitates online ordering of
supplies from a reseller of your choice.
Viewing product status from the HP EWS Information screens
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Event Log
The Event Log screen shows the most recent product events, including jams, service errors, and other
printer errors. The following illustration and table describe how to use this screen.
1
4
3
5
6
Information tab
2
Figure 2-5 Event Log screen
Table 2-5 Event Log
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Callout
Area on the screen
Information or capability that the area provides
1
Current Engine Cycles
Shows the number of engine cycles that the product has completed to date.
2
Number
Lists the order in which the errors occurred. The last error to occur has the
highest number.
3
Date and Time
Lists the date and time for each event logged.
4
Engine Cycles
Shows the number of engine cycles that the product had completed when the
error occurred. The product completes one engine cycle for every Letter/A4size page side that it prints or copies.
5
Event
Shows the internal event code for each event.
6
Description or Personality
Shows a brief description of some events.
Event Log
15
Usage Page
The Usage Page screen gives a page count for each size of media that has passed through the product,
as well as the number of duplexed (two-sided) pages. The total is calculated by multiplying the sum of
the print count values by the Units value.
The information on this screen can be used to determine how much toner or paper to keep on hand.
The following illustrations and tables describe how to use this screen.
Information tab
2
1
3
Figure 2-6 Usage Page screen (1 of 2)
Table 2-6 Usage Page (1 of 2)
16
Callout
Area on the screen
Information or capability that the area provides
1
Usage Totals (equivalent)
Indicates the types of pages that have been printed, the number of singlesided pages that have been printed, the number of duplexed pages that
have been printed, and the total number of pages that have been printed.
2
Units
A unit is equal to a standard A4-size (Letter-size) page. All other page sizes
are referenced in relation to this standard size. An A4-size (Letter-size) page
printed on both sides counts as 2 units.
3
DUPLEX 1 IMAGE
DUPLEX 1 IMAGE refers to pages that are printed as part of a duplexed
(two-sided) print job, but which are blank on the second side.
Chapter 2
Viewing product status from the HP EWS Information screens
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Information tab
4
5
Figure 2-7 Usage Page screen (2 of 2)
Table 2-7 Usage Page (2 of 2)
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Callout
Area on the screen
Information or capability that the area
provides
4
Print Modes & Paper Path Usage
(actual)
Indicates the different print modes that
have been used for color and
monochrome (black-and-white) print
jobs.
5
Historical Printer Coverage
Indicates the average amount of toner
that is used on each printed page.
Usage Page
17
Diagnostics Page
The Diagnostics Page screen provides information about calibration, color density, and parameters.
Information tab
Figure 2-8 Diagnostics Page screen
Table 2-8 Diagnostics Page
18
Callout
Area on the screen
Information or capability that the area provides
1
Calibration
Information
Lists the last color-plane registration (CPR) page count, the last CPR page-count date,
the last page count (in engine cycles) for DMAX/DHALF, and the last DMAX/DHALF
page-count date.
Chapter 2
Viewing product status from the HP EWS Information screens
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Table 2-8 Diagnostics Page (continued)
Callout
Area on the screen
Information or capability that the area provides
Color plane registration occurs when new print cartridges are installed to compensate
for any slight variations that might occur in cartridge circumference.
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2
Color Density
Lists the cyan, magenta, yellow, and black (CMYK) values for highlights, midtones,
and shadows.
3
Parameters
For color devices, specific engine settings related to the printing or
electrophotographic process are critical in identifying device status and function. The
electrophotographic parameters, which are used to detect, diagnose, and track printquality defects, appear in a 272-cell binary array that contains the settings registered
by the device engine. These registers also appear at the bottom of the Diagnostics
Page screen.
Diagnostics Page
Information tab
DMAX is a density calibration of each print cartridge color at 100% coverage; DHALF
is also a density calibration of each print cartridge color, but as a halftone instead of
a full color. During halftone printing, the dots of toner are spread out, and coverage of
the toner is less than 100%.
19
Device Information
The Device Information screen on the Information tab shows the name, asset number, company
name, contact person, location, and the TCP/IP address, name, model, and serial number for the device.
The Device Information screen that is accessed from the Information tab is for viewing only. To
configure the device name, asset number, company name, contact person, and device location, use the
Device Information screen that is located on the Settings tab.
Information tab
Figure 2-9 Information tab — Device Information screen
20
Chapter 2
Viewing product status from the HP EWS Information screens
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Control Panel
For products that have a control panel, the Control Panel screen shows the product control-panel
display as if you were standing at the product. Because this view shows the product status, it can help
you troubleshoot problems with the product.
Information tab
NOTE The appearance of the screen might vary, depending on your product.
Figure 2-10 Control Panel Snapshot screen
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Control Panel
21
Color Usage Job Log
Use the Color Usage Job Log to view usage details for the printer. The following illustration and table
describe how to use the Color Usage Job Log screen.
1
Information tab
2
3
4
Figure 2-11 Color Usage Job Log screen
Table 2-9 Color Usage Job Log
Callout
Area on the screen
Information or capability that the area
provides
1
Printer Information
Lists the serial number and name of the
printer.
2
Usage Totals
Summarizes usage totals for all jobs,
mono sides, color sides, and total
sheets.
3
Job Log
Displays usage data for the selected
page in the log. The Job Log empties
when you turn the product off.
If a hard disk is installed on your product,
the Job Log shows a maximum of 7,400
jobs. If a hard disk is not installed on your
product, the Job Log shows a maximum
of 32 jobs.
Click Previous or Next to move through
the log, or click the number of the page
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Table 2-9 Color Usage Job Log (continued)
Callout
Area on the screen
Information or capability that the area
provides
you wish to see. The displayed data
changes as you move through the log.
Clear Color Usage Job Log
Click the Clear Job Log button to delete
the contents of the Color Usage Job Log.
Information tab
4
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Color Usage Job Log
23
Print
You can use the Print screen to print one file at a time from a product that supports the HP EWS. This
feature is especially useful if you are a mobile user, because you do not have to install the product's
printer driver in order to print; you can print anywhere at any time.
You can print print-ready files, such as documents that have been generated by using a "print to file"
driver option. Print-ready files commonly have file name extensions such as .PRN (Windows print-ready
File), .PCL (printer control language), .PS (postscript), .PDF (Adobe Portable Document Format),
and .TXT (text).
The following illustration and table describe how to use this screen.
Information tab
NOTE The Print screen (and the Print menu on the left) is available only if it has been
configured to appear on the Security screen under the Settings tab. For more information, see
Security.
1
2
3
Figure 2-12 Print screen
Table 2-10 Print
24
Callout
Area on screen
Information or capability that the area provides
1
Device Status
Shows the device status (the same information that appears on the Device Status
screen and the control-panel display).
2
Option 1
Prints a file that is located on your laptop, computer, or a network file server.
3
Option 2
Prints a file that you can gain access to on your network.
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Printing a file from the Print screen
Use the following procedure to print a file from the Print screen.
1
Select a file that resides on your machine or on your network by using one of the following options:
●
Click the button under Option 1 to browse to a file that you want to print.
-or-
2
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Type the uniform resource locator (URL; beginning with "http://") in the Address field (under
Option 2) to print a file that is available over your network.
Information tab
●
Click Apply.
Print
25
Information tab
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3
Configuring the product from the
Settings screens
Use the screens on the Settings tab to configure the product from your computer.
NOTE Some products do not support all of these screens.
Menu item
Screen title
Configure Device
Configure Device
E-mail Server
E-mail Server
Alerts
Alerts
AutoSend
AutoSend
Security
Security
Edit Other Links
Edit Other Links
Device Information
Device Information
Language
Language
Date & Time
Date & Time
Wake Time
Wake Time
Restrict Color
Restrict Color
Settings tab
The following table shows the menu items that are available on the Settings tab and the screens that
open when you click each menu item.
Configure Device
You can use the Configure Device screen to print device information pages and configure the device
remotely. The following illustration, table, and example procedure describe how to use this screen.
If your device has a control-panel display, these menus are similar to the menus that are available at
your device control panel. Some of the device control-panel menus are not available from the HP EWS.
See the documentation that came with your device for more information about the different menus that
your device supports.
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Configure Device
27
1
2
Figure 3-1 Configure Device screen
Table 3-1 Configure Device
Settings tab
Callout
Area on the screen
Information or capability that the area provides
1
Select A Menu
INFORMATION menu
Print device information pages, which provide details
about the device and its configuration.
PAPER HANDLING menu
Set the type of media that is in each tray.
CONFIGURE DEVICE menu
Configure the device to affect the device behavior. For
example, you can configure device personality
settings from this menu, such as print-quality settings
or destination bins.
DIAGNOSTICS menu
Get information about the device that you can use to
troubleshoot problems.
2
Plus sign (
)
Click the plus sign next to a menu, or click the menu itself, to see the submenus or
subentries.
Using the menus on the Configure Device screen
The following procedure is provided only as an example. Similar procedures can be used to set other
menu items.
Follow these steps to print a configuration page (example procedure).
1
Click INFORMATION.
2
Select the check box for the information page that you want to view or print, and then click Apply.
NOTE Print drivers and software programs frequently override selections that are made on the
Printing menu and the Paper Handling menu. For more information, see the user guide that
came with your product. Any changes are reflected on the Device Status screen, the
Configuration Page screen, and the Paper Handling menu.
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E-mail Server
Use the E-mail Server screen to configure e-mail settings for outgoing and incoming e-mail. Use the
settings on this screen to send and receive e-mail messages, including product alerts. The following
illustration, table, and procedures describe how to use this screen.
1
2
Settings tab
3
Figure 3-2 E-mail Server screen
Table 3-2 E-mail Server
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Callout
Area on the screen
Information or capability that the area provides
1
Outgoing e-mail
Configure outgoing e-mail if you intend to use the Alerts or
AutoSend features. For more information, see Sending e-mail
commands to the product.
2
Device E-mail Address
This is the device's e-mail address that appears in device alerts.
This is not the e-mail address that you want to use when sending
commands to the device. For more information, see Sending e-mail
commands to the product.
3
Incoming e-mail (not required for E-mail
Alerts)
Configure incoming e-mail if you intend to request information
pages from the device by using e-mail messages. For more
information, see Sending e-mail commands to the product.
E-mail Server
29
Configuring outgoing e-mail
You must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.
1
Gather the following information. (Your organization's network or e-mail administrator typically
provides the information that is required to configure outgoing mail.)
●
The TCP/IP address of the simple mail transfer protocol (SMTP) mail server on your network.
The EWS uses the SMTP server TCP/IP address to relay e-mail messages to other computers.
●
The e-mail domain name suffix that is used to address e-mail messages within your
organization.
2
Select the Enable Outgoing E-mail check box.
3
Type the SMTP server TCP/IP address in the SMTP Server text box.
4
Type the domain name in the Domain Name text box.
5
Click Apply to save the changes.
Configuring incoming e-mail
You should configure incoming e-mail if you intend to request information pages from the product by
using e-mail messages. For more information, see Sending e-mail commands to the product.
Settings tab
1
Establish a Post Office Protocol 3 (POP3) mailbox account for the product on a mail server within
your organization's network.
Each POP3 account requires a user name and a password. The user name combined with the
product domain name (which is specified in the outgoing mail configuration) is the e-mail address
for the product. For example, if the POP3 mailbox account user name is "product" and the POP3
server is "hp.com", the product e-mail address is "[email protected]".
NOTE Each product that is configured for incoming mail must have its own POP3 mailbox
account on your network's e-mail server. The POP3 mailbox accounts are typically
configured by your organization's network or e-mail administrator.
CAUTION Make sure that you do not use your personal e-mail account. Doing so could
cause all of your e-mail to be deleted. You would receive no notification that this deletion had
taken place.
30
2
Select the Enable Incoming E-mail check box.
3
Type the TCP/IP address of the POP3 mail server in the POP3 Server text box.
4
Type the user name and password for the product mailbox account, and then click Apply to save
the changes.
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Alerts
From the Alerts screen, IT administrators can set up the product to send problem and status alerts to
anyone through e-mail messages. When this function is configured, alerts are automatically triggered
about supplies, paper-path status, and other service and advisory information. More than one individual
can receive alerts, with each person receiving only specific alerts. For example, an administrative
assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced
warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an
external service provider, who could receive alerts about performing product maintenance, loading the
front or rear stapler, and similar needs.
With a permanent storage device installed, such as a hard disk, a user can create up to four different
destination lists, with up to 20 recipients on each list. (Without the permanent storage device, a user
can send alerts to only four e-mail addresses.)
By selecting the Remove Control Panel Supplies Status Messages option (available on the Alerts setup screen that appears when you press the New Destination List button), you can suppress the
Supplies Low or Supplies Out supplies status messages on the control panel. (This applies only to
the black print cartridge.) The message is suppressed at the control panel only if one or both of these
alerts has first been selected to be received.
NOTE In order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail,
see Configuring outgoing e-mail.
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Alerts
31
Settings tab
The following illustration, table, and procedures describe how to use this screen to edit, test, and delete
destinations and destination lists.
1
Settings tab
2
3
4
5
Figure 3-3 Alerts screen
Table 3-3 Alerts
32
Callout
Area on the screen
Information or capability that the area provides
1
Destination list summary
Lists the current selections for each destination. The List Name field appears
only if a hard disk has been installed.
2
Edit
Click this button to make changes to the destination or destination list.
3
Test
Click this button to send a test alert to the destination or destination list.
4
Delete
Click this button to delete the destination or destination list.
5
New Alert Destination
(without hard drive)
Click this button to configure the product to send alerts to a new destination.
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Table 3-3 Alerts (continued)
Callout
Area on the screen
Information or capability that the area provides
New Destination List (with
hard drive)
Using the Alerts screen with a product
With a permanent storage device installed, you can set up four different lists, with up to 20 recipients
on each list. Without a permanent storage device, you have room for only four e-mail addresses.
Settings tab
If a permanent storage device is installed, the Alerts – setup screen that appears when you click either
Edit or New Destination List looks similar to the following illustration.
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Alerts
33
Settings tab
Figure 3-4 Alerts — Setup (1 of 2)
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Figure 3-5 Alerts — Setup (2 of 2)
1
Settings tab
To configure alerts
Do one of the following:
●
To create a new destination list, click New Destination List.
-Or-
●
To modify an existing destination list, click Edit next to the list that you want to modify.
The Alerts – setup screen appears.
2
For products that have permanent storage devices installed, type a name in the List Name field,
such as Service or Supplies. (If you do not have a permanent storage device, continue to step
3.)
3
Type the e-mail addresses in the Alert Destination field for people who you want to receive alerts.
In large environments, system administrators can route e-mail addresses to list servers, URLs, and
mobile devices for expanded alerts. Add multiple destinations by separating each destination with
a comma or semicolon.
4
Select the check box for the alerts that you want to be sent with this destination list. (To see all of
the alerts that are available for the product, click Show All Alerts.)
5
Where applicable, set the threshold value for the individual alerts.
The threshold value for service alerts and for the paper-path alerts is a user-specified number of
minutes. This is the amount of time that an event will be ignored before an e-mail alert message is
sent. For example, you might want to set the threshold value for the "Tray Open" alert to 10 minutes
to allow someone to close the tray after loading the tray or clearing a jam.
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Alerts
35
6
Under Select Control Panel Messages to Suppress, select messages that you do not want to
appear on the product control panel. This step applies only to messages that were selected to be
received as alerts.
NOTE If the browser does not accept JavaScript, the check box for message suppression
will be always enabled. The check-box selection is validated when you submit the page by
pressing the Apply button. If the alerts corresponding to the alerts selected for suppression
have not been selected, the Alerts – setup screen is reloaded with a warning message,
informing you that you must first select the corresponding alerts in order to suppress their
appearance on the control panel.
7
Select the attachments that you want to be included with your e-mail alert messages. These
attachments can include Supplies Status Page, Usage Page, Configuration Page, Event Log Page,
and XML Data. (Go to the Information tab to see examples of the pages.) The XML Data option
should be selected if one of the destinations you have chosen to receive alerts is an automated
computer system. Each item that you select will be attached to the e-mail. For example, if you select
Usage Page and Event Log Page, you will receive one e-mail message with two attachments, one
for each selection. If you also select the XML Data option, you will receive one e-mail message with
three attachments: one attachment for the Usage Page in HTML, one for the Event Log in HTML,
and a third consisting of instant support information in a text file attachment that has an .XML
extension.
8
Click Apply to save the information.
9
Repeat steps 1 through 7 for each additional list or destination.
Settings tab
Use the following procedure to test the destination list configuration.
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To test the configuration of a destination list
1
Click the Test button next to the destination list that you want to test. (If no permanent storage device
is installed, only one destination can be tested from this screen.)
Settings tab
The following screen appears.
Figure 3-6 Alerts – test screen
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2
If you have a permanent storage device installed, select the destinations that you want to test.
3
The return address is the product's e-mail address. Type your e-mail address in the Return
Address field if you would like to receive messages about any errors that are generated from the
test alert (for example, to be notified of an incorrect destination address).
Alerts
37
4
If applicable, type additional information that you would like to appear at the beginning of the e-mail
alert message in the Your Notes (optional) text field.
5
Click OK.
To delete destinations and destination lists
1
If you have multiple destinations configured, you can delete a destination or destination list by
clicking the Delete button next to the destination or destination list that you want to delete.
2
Click OK to confirm the deletion.
Sending e-mail commands to the product
Another method for receiving information pages is by requesting them from the product. When outgoing
and incoming mail are configured, the product can attach information pages, such as the Supplies Status
page or the Configuration page, to e-mail messages. You can use this feature to solve a problem or
check the status of supplies.
Requesting information pages by using an e-mail message
When composing a message to the product, you must format the To, From, and Subject fields correctly
in your e-mail program.
Settings tab
1
Make outgoing and incoming e-mail functions available by following the instructions that are listed
in this chapter. (For more information, see E-mail Server )
2
From your e-mail program, compose a message to the product by completing the following steps:
a
In the To field, type the product's e-mail address. The user name combined with the product's
domain name (which is specified in the outgoing mail configuration) is the e-mail address for
the product. For example, if the POP3 mailbox account user name is "product" and the POP3
server is "hp.com", the product's e-mail address is "[email protected]".
b
Your e-mail program should automatically complete the From field with your return e-mail
address.
c
In the Subject field, type the appropriate text for the format and page that you would like to
attach. You can request a Configuration page, a Supplies Status page, or an AutoSend page.
For example, if you would like to attach the Configuration page in .HTML file format, type
this.configpage?configpage=email&format=html.
Table 3-4 Requesting information pages using an e-mail message
1
3
38
Page
HTML format
XML format
Configuration page
this.configpage?
configPage=email&format=html
this.configpage?
configPage=email&format=xml
Supplies Status page
this.configpage?
suppliesPage=email&format=html
this.configpage?
suppliesPage=email&format=xml
AutoSend page1
not applicable
this.configpage?
autosend=email&format=xml
The AutoSend page is not sent to the sender of the e-mail (as indicated in step 2b, above). It is sent to the e-mail
address specified in the AutoSend screen of the Settings tab.
Click Send.
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The product checks for new e-mail messages once every 3 minutes. When the product receives the email message, it generates a reply and sends the requested information back to the sender's e-mail
address (as specified in the From field of the original e-mail message).
NOTE Depending on delays in the network and your organization's mail server, a response
might take from 1 minute to several hours to arrive in your e-mail program's inbox. If the To,
From, and Subject fields are not correctly formatted in your e-mail message, the product does
not send a message in response.
AutoSend
Use the AutoSend screen to send product-configuration and supplies-usage information periodically to
e-mail destinations of your choice, such as service providers. This feature establishes a relationship
with Hewlett-Packard Company or another service provider to provide you with services that include,
but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and
usage tracking. The following illustration, table, and procedure describe how to use this screen.
Settings tab
With a permanent storage device installed, such as a hard disk, you can add up to twenty AutoSend
destinations. (Without the permanent storage device, you can add one e-mail address.) The following
example is for a product that does not have a permanent storage device installed.
1
2
5
3
4
Figure 3-7 AutoSend screen
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AutoSend
39
Table 3-5 AutoSend
Callout
Area on the screen
Information or capability that the area provides
1
Enable AutoSend
Select this check box to turn on the AutoSend feature.
2
Send every [interval]
Select the interval at which you want the product to send the product configuration
and supplies usage information to the destinations that are configured in the EMail destinations field.
3
E-Mail destinations
Save a list of up to 20 e-mail addresses to receive the product-configuration
information. The first e-mail address can be no more than 50 characters long.
4
Send to HP
Select this check box to send device configuration and supplies status information
to HP on a regular basis. The information will be sent to an HP e-mail address
(for example, [email protected]) in a text-based file with an .XML file extension.
This file will be created in English.
To view more information about how HP treats the information that is sent by
AutoSend, click Hewlett-Packard Online Privacy Statement.
5
Test
Click this button to save your settings and to send the information immediately,
so that you can make sure that the recipient receives the messages.
Turning on the AutoSend feature
Use the following procedure to make the AutoSend feature available.
Settings tab
40
1
Make outgoing e-mail functions available by following the instructions that are listed in this chapter.
(For more information, see E-mail Server.)
2
Select the Enable AutoSend check box.
3
Click an option to specify the interval at which you want the product to send the product-configuration
and supplies-usage information to the e-mail recipients (determined in the next step), and then type
the number of days, weeks, months, or pages printed.
4
For products with permanent storage devices installed, configure up to 20 destinations, using a
semicolon or comma to separate the addresses. (If you do not have a permanent storage device,
you can configure one e-mail address.)
5
To send device configuration and supplies status information to HP, select the Send to HP check
box.
6
Click Apply.
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Security
The following illustration and table describe how to use the Security screen.
1
2
Settings tab
3
4
Figure 3-8 Security screen
Table 3-6 Security
Callout
Area on the screen
Information or capability that the area provides
1
Set Password
Set an administrator password to control who can gain access to the EWS
Settings, and Networking tabs. After the password has been set, users are
prompted to type a password when they click the Log In link. For more
information, see Login and logoff.
To clear a password, remove the characters from the New Password field,
leave the Verify Password field empty, and click the Apply button.
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2
Print Page
Select to make the Print screen available in the Information tab.
3
Display On Device Status
Page
Select the control-panel buttons that you want to appear on the Device
Status screen (on the Information tab).
4
Direct Ports
Select Disable Direct Ports to block walk-up printing and system access.
When the setting is selected and applied, USB and IEEE 1284 ports are
disabled.
Security
41
Table 3-6 Security (continued)
Callout
Area on the screen
Information or capability that the area provides
NOTE The Direct Ports section of the Security screen does not
appear on the screen when direct-connect devices are not
supported or if the HP EWS is currently running over a direct
connection.
Settings tab
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Edit Other Links
Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice
(see the following note). These links appear throughout the HP EWS screens in the Other Links box
beneath the left navigational bar. Three permanent links (hp instant support, Order Supplies, and
Product Support) have already been established. The following illustration, table, and procedures
describe how to use this screen.
NOTE With a permanent storage device installed, you can add up to five additional links; without
the extra storage, you can add one additional link.
1
Settings tab
2
3
Figure 3-9 Edit Other Links screen
Table 3-7 Edit Other Links
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Callout
Area on the screen
Information or capability that the area provides
1
Add Link
Add a user-defined link.
2
User-defined Links
Lists the user-defined links that have been added. Use this area to delete links.
3
Other Links
hp instant support
Connect to Web resources that help you to solve
specific problems and determine what additional
services are available for your product. (Detailed
information, including serial number, error
conditions, and status, is forwarded to
HP Customer Care. Hewlett-Packard Company
treats this information as confidential.)
Order Supplies
Connect to a Web page that facilitates online
ordering of supplies from a reseller of your
choice.
Product Support
Gain access to specific product help from the
HP Web site.
Edit Other Links
43
Table 3-7 Edit Other Links (continued)
Callout
Area on the screen
Information or capability that the area provides
My Service Provider
Connect to the home page of your service
provider. This link appears only if the service
provider has configured it.
My Service Contract
Connect to a page that shows the terms and
limits of your service contract. This link appears
only if the service provider has configured it.
Adding a link
Use this procedure to add a link.
1
Under Add Link, type the URL and the name of the link as you would like it to appear in the HP EWS.
2
Click Add Link.
Removing a link
Use this procedure to remove a link.
1
Under User-defined Links, select the link or links that you would like to remove.
2
Click Remove Selected Link.
Settings tab
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Device Information
Use the Device Information screen to provide a name of your choice for the device, assign an asset
number, and configure the company name, the person to contact about the device, and the physical
location of the device. The device TCP/IP address, device name, device model, and serial number are
also available on this screen.
NOTE If you make any changes on the Device Information screen, click Apply to save the
changes.
The information that is typed here appears on the Device Information screen that opens from the
Information tab. It also appears in e-mail messages that are sent from the product. This might be useful
if you need to locate the product to replace supplies or fix a problem.
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Device Information
45
Settings tab
Figure 3-10 Settings tab – Device Information screen
Language
Use the Language screen to select the language in which the HP EWS screens appear. The following
illustration and table describe how to use this screen.
1
2
3
Figure 3-11 Language screen
CAUTION Selecting View Pages in Device Language or Select A Language changes the
language for everyone who uses the HP EWS.
Table 3-8 Language
Settings tab
Callout
Area on the screen
Information or capability that the area provides
1
View Pages in Browser
Language
Use this feature to detect which language is selected for your Web browser.
The HP EWS screens appear in the same language.
(this is the default)
2
View Pages in Device
Language
Use this feature to detect which language is selected for the device control
panel. The HP EWS screen appear in the same language.
3
Select A Language
Select the language for the HP EWS screens from these choices:
■
English
■
Dansk (Danish)
■
Français (French)
■
Norsk (Norwegian)
■
Deutsch (German)
■
Nederlands (Dutch)
■
Italiano (Italian)
■
Suomi (Finnish)
■
Español (Spanish)
■
Português (Portuguese)
■
Svenska (Swedish)
NOTE The default language is the language that the Web browser is currently using. If your
browser and control panel both use a language that is not available for the HP EWS, English is
selected as the default. If you make any changes on the Language screen, click Apply to save
your changes.
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Date & Time
Use the Date & Time screen to update the product time. The following illustration and table describe
how to use this screen.
1
2
3
4
Figure 3-12 Date & Time screen
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Callout
Area on the screen
Information or capability that the area provides
1
Current Date and Current Time
Shows the product date and time when the EWS was opened. If either is
incorrect, an IT administrator can change the information at the product
control panel or through this HP EWS page.
2
Refresh
Click this button to update the product date and time on the screen. For more
information, see Date/Time Format.
3
Date/Time Format
Click this button to open a screen where you can select the date and time
format.
4
Clock Drift Correction
Click this button to configure a network time server. This corrects clock drift
using a network time server of your choice. For more information, see Clock
Drift Correction.
Date & Time
Settings tab
Table 3-9 Date & Time
47
Date/Time Format
Use the Date/Time Format screen to select the formats you prefer for displaying the date (under Date
Format) and time (under Time Format). The following illustration shows the Date/Time Format screen.
Figure 3-13 Date/Time Format screen
Settings tab
Clock Drift Correction
Use the Date & Time – clock drift correction screen to enable clock drift correction. The following
illustration shows the screen.
Figure 3-14 Date & Time – clock drift correction screen
To configure a network time server to correct the product clock drift, use the following procedure.
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NOTE This process keeps the clock from drifting (losing or gaining time), but does not
synchronize the clock with the network time server clock.
1
Select the Enable Clock Drift Correction check box.
2
In the Network Time Server Address field, type the TCP/IP address of the clock which you want
to use for correction of the product clock drift.
NOTE Alternatively, you can click the Automatically Find Server button to find a time
server on your network and automatically fill in this field.
3
In the Local Port to Receive Time from Server field, type the name of the appropriate port.
4
Click OK.
Settings tab
NOTE Use this screen only to configure the time server for clock drift correction, not to set the
clock. To set the clock, use the main Date & Time screen. For further information, see Date &
Time.
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Date & Time
49
Wake Time
An IT administrator can use the Wake Time screen to schedule product wakeups from sleep mode on
a daily basis. For example, the product can be set to wake up at 07:30, so the product has finished
initializing and calibrating and is ready to use by 08:00. The administrator sets only one wakeup setting
per day; however, each day can have a different wakeup setting. Additionally, to save energy, the sleep
delay can be set to turn the product off after a specific period of inactivity.
1
Settings tab
2
Figure 3-15 Wake Time screen
Table 3-10 Wake Time
50
Callout
Area on the screen
Information or capability that the area provides
1
Wake Time
Select one or more days on which to use the wakeup setting, and then set the time
the product is turned on each day.
2
Sleep Delay
Set the amount of time the product is idle before it goes into Sleep Mode. When the
product is in Sleep Mode, it uses less energy.
Chapter 3
Configuring the product from the Settings screens
ENWW
Restrict Color
Use the Restrict Color screen to restrict color printing. You can restrict color printing for all users or for
specific users or specific applications. The following illustration and table describe how to use this
screen.
1
Settings tab
2
3
4
5
6
Figure 3-16 Restrict Color screen
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Restrict Color
51
Table 3-11 Restrict Color
Callout
Area on the screen
Information or capability that the area
provides
1
Restrict Color Use
Select whether to print all color jobs in
color, print all color jobs in black, or allow
printing in color according to custom
permission settings. To assign custom
permissions settings, you must select
COLOR IF ALLOWED.
2
User Permission: Default Permission
Select the default color print setting for
users who are not in the User
Permission list.
3
User Permission: User Permission list
Assign color printing permissions to
users in the list. To add users to the list,
type the new user name in the System
User Name field on the right and click the
left arrow. To change permissions, select
the system user name, click the right
arrow, and select the permission. To
delete a user from the list, select the
system user name and click Delete.
Avoid spaces in system user names.
Settings tab
52
4
Application Permission: Default
Permission
Select the default color printing settings
for applications that are not listed in the
Application Permission list.
5
Application Permission: Application
Permission list
Assign color printing permissions to
applications in the list. To add
applications to the list, type the
application's name in the Technical
Application Name field and click the left
arrow. To change permissions for an
application, select the technical
application name, click the right arrow,
and select the permission. To delete an
application from the list, select the
application's name and click Delete.
6
Color Usage Job Log
Click the link to view names of
applications and users that have printed
to this device.
Chapter 3
Configuring the product from the Settings screens
ENWW
4
Managing network operation from the
Networking screens
Overview
Networking tab
Use the Networking screens to configure and manage your product on your network. The appearance
and features of the screens available from the Networking tab differ, depending on the model and
version of your HP Jetdirect print server. The following screen is similar to what you might see when
you click Networking. From the left navigational bar, click the Networking menu for the screen that
you want to view.
ENWW
Overview
53
Networking tab
Figure 4-1 Network Settings screen
Depending on your HP Jetdirect print server model and operating version, the following are some tasks
that you can perform from the Networking screens:
54
■
Change network configuration settings for various types of network connections.
■
Turn on or turn off printing protocols.
■
Set up a support contact and support URLs.
■
Set a password to control access to the product and network configuration settings. This password
is synchronized with the password that you set on the Security screen under the Settings tab, so
you may set or reset it from either screen.
■
Configure the security of your product through the use of passwords, access lists, and management
protocols.
Chapter 4
Managing network operation from the Networking screens
ENWW
■
View general network status information, including network statistics that are stored on the print
server, for network troubleshooting or optimization.
■
View protocol information for all supported network connections.
■
Open the HP Jetdirect Configuration page.
■
Set the frequency at which the HP EWS checks the network status.
For more information about the Networking screens, see the following sources:
■
Help. On each Networking screen, a Help link under Other Links provides a description of the
networking features. Also, from the Help screen you can gain access to additional help from the
HP Web site.
■
HP Jetdirect Administrator's Guide. This guide is normally available on the software CD that
came with your product and can be downloaded from the hp.com support pages for your product:
www.hp.com/support/clj3000 for the HP Color LaserJet 3000
■
www.hp.com/support/clj3800 for the HP Color LaserJet 3800
Networking tab
■
ENWW
Overview
55
Networking tab
56
Chapter 4
Managing network operation from the Networking screens
ENWW
5
Using the Other Links as a resource
The Other Links box contains three permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for genuine HP supplies.
Figure 5-1 Other Links box
NOTE You can use the Edit Other Links screen on the Settings tab to add up to five
customized links to the Web sites of your choice. (With a permanent storage device installed,
you can add up to five additional links; without the extra storage, you can add one additional link.)
These links appear throughout the EWS screens, in the Other Links box beneath the left
navigational bar. For more information, see Edit Other Links.
The following sections describe each of the links that appear by default in the Other Links box.
HP Instant Support
Hewlett-Packard Company offers HP Instant Support, an Internet-based support system that collects
diagnostic information from your product and matches it with the HP information database. At HP Instant
Support, you can find intelligent solutions that help you resolve problems quickly and easily.
How HP instant support works
Information is gathered from your product and securely transmitted to Hewlett-Packard Company when
you click hp instant support. The HP Instant Support Web site reads the product data to analyze the
product's current status. The Web site creates a customized Web page that appears in the browser
window and contains easy-to-follow text and visual aids. The HP Instant Support Web site also directs
you to additional services that are available for your product.
Other Links
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information
(for example, the serial number, error conditions, and product status) that will be forwarded. HewlettPackard treats this information as confidential.
ENWW
HP Instant Support
57
Information you can get from HP Instant Support
The HP Instant Support Web site provides these tools for troubleshooting and for maintenance:
■
Firmware and software updates
■
Troubleshooting for recent events that are listed on the Event Log. For example, the product might
show a jam as the most recent event listed in the event Log. The HP Instant Support Web site
detects the event and provides troubleshooting information for the jam.
■
Support packs
■
Product documentation, such as user guides and getting started guides.
Order Supplies
The Order Supplies link connects you to a Web page that facilitates your online ordering of supplies
from a reseller of your choice. The supplies that you need are preselected. You can change quantities
or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that
the correct supplies are ordered through your selected reseller.
Other Links
58
Chapter 5
Using the Other Links as a resource
ENWW
Product Support
The Product Support link connects you to a Web page that brings together a comprehensive menu of
support resources that business people need. From this Web page, you can accomplish these tasks
and more:
■
Find a list of HP products at one site: computers, workstations, servers, storage devices, printers,
scanners, digital imaging, and mobile devices.
■
Obtain technical support. Solve a problem; find information to set up, install, and configure your
product; discover and use a product; maintain your product; upgrade and migrate your product
software and driver; and recycle products or dispose of them correctly.
■
Gain access to self-solve resources such as FAQs, user documentation, features and specifications,
and product-compatibility information.
■
Collaborate with HP and with your peers through discussion groups, e-mail support, and phone
support.
■
Use task-based navigation to identify the task area that you want to work on and quickly discover
related topics and tools.
In addition, you can find these features: hot topics, a subscription center, product rebate offers and other
announcements, and training and education opportunities.
My Service Provider and My Service Contract
Other Links
The My Service Provider and the My Service Contract links appear only if they have been created
(and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The link
can then be clicked by any user to get information about the service provider and the service contract.
The information, which can be up to 50 characters long, is stored in the permanent storage of the product.
ENWW
Product Support
59
Other Links
60
Chapter 5
Using the Other Links as a resource
ENWW
Index
A
accessing the HP Embedded Web
Server 3
accessories, verifying installed
10
administrators
alerts, setting up 31
logging off 4
logging on 4
wake time settings 50
alerts
configuring 33
destination lists, testing 37
e-mail configuration 30
e-mailing information pages
38
features 2, 31
asset number 20
AutoSend 39
B
browsers
closing after logging off 4
defined 1
supported 3
buttons, control panel 8
C
cartridge
ordering 43, 58
status 13
usage information 16
clock drift correction 48
clock settings 47
Configuration Page screen 10
Configure Device menu 28
Configure Device screen 27
consumables. See supplies
control panel
buttons 8
ENWW
menus 27
viewing 21
Control Panel screen 21
counts, page 16
customer support
instant 57
product 59
F
FAQs 59
features 1
firewalls 3
D
Date & Time screen 47
Date/Time Format, setting
default paper size, setting
destination lists
creating 33
testing 37
Device Information screen
device location 20
Device Status screen 8
devices, defined 1
diagnostics
trays 28
Diagnostics menu 28
DIMMs, verifying installed
H
hard disks, features available with
2
help
instant support 57
product support 59
HP Embedded Web Server
features 1
HP Instant Support 57
HP Jetdirect print server 54
HP Web Jetadmin 2
G
group product management 2
48
28
20, 45
10
E
e-mail
alerts 31
incoming, configuring 30
information pages 38
outgoing, configuring 30
settings 29
support 59
E-mail Server screen 29
Edit Other Links screen 43, 57
embedded Web server
defined 1
features 1
error messages 15
Event Log 15
Explorer, versions supported 3
I
incoming e-mail configuration 30
information pages, e-mailing 38
Information screens 7
Information tab
locating 28
password protection 4
ink cartridge. See print cartridge
Internet Explorer, versions
supported 3
IT administrators
alerts, setting up 31
logging off 4
logging on 4
wake time settings 50
J
Jetadmin, HP Web 2
Jetdirect print server 54
Job Cancel button 41
Index
61
K
keys, control panel 8
Konqueror, versions supported
3
L
Language screen 46
links 43, 57
log, event 15
logging off 4
logging on 4
M
mailbox configuration 30
media usage 16
memory, verifying installed 10
menus
control panel 27
HP Embedded Web Server 5
messages, error 15
Microsoft Internet Explorer,
versions supported 3
mobile devices, printing from 24
Mozilla, versions supported 3
My Service Contract link 59
My Service Provider link 59
N
navigating 5
Netscape Navigator, versions
supported 3
Networking screens 53
Networking tab 6
networks
configuring 53
types supported 3
Web Jetadmin 2
O
ON/OFF schedule 50
online help
instant support 57
product support 59
opening the HP Embedded Web
Server 3
Opera, versions supported 3
ordering
hard disks 2
supplies 43, 58
Other Links area 43, 57
outgoing mail configuration 30
62
Index
P
page counts 16
paper
default size, setting 28
usage 16
Paper Handling menu 28
paper path tests 28
passwords 4, 41
PCL documents 24
PDF files, printing 24
phone support 59
POP3 configuration 30
power, setting wake time 50
print cartridge
ordering 43, 58
status 13
usage information 16
Print screen 24
print server, HP Jetdirect 54
printing files 24, 25
PRN files 24
product support 59
products, defined 1
PS files, printing 24
R
recycle supplies 59
remote configuration 27
S
Safari, versions supported 3
Security screen 41
security settings
general 41
serial number 20
server, HP Jetdirect 54
service contract link 59
service providers
alerts, setting up 31
links to 59
logging off 4
logging on as 4
Settings tab 6, 27
shutdown, setting wake time 50
status
alerts 31
e-mailing information pages
38
network 53
supplies 13
supplies
AutoSend feature 39
ordering 43, 58
status page 13
usage information 16
Supplies Status screen 13
support
instant 57
product 59
system requirements 3
T
TCP/IP address
e-mail configuration 30
locating 3, 20
TCP/IP-based network 3
technical support
instant 57
product 59
tests, paper path 28
text files, printing 24
time settings 47
toner cartridge. See print cartridge
trays, diagnostics 28
troubleshooting
Configuration Page screen 10
instant support 57
product support 59
U
usage information, AutoSend 39
Usage screen 16
user name 41
W
Web browsers
closing after logging off 4
defined 1
supported 3
Web Jetadmin 2
Web server, embedded
defined 1
features 1
Web sites, support
instant 57
product 59
ENWW
© 2005 Hewlett-Packard Development Company, L.P.
www.hp.com
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