HP | 430 | User's Manual | HP 430 User's Manual

HP DesignJet 430
HP DesignJet 450C
HP DesignJet 455CA
Printers
Quick Reference
Service Manual
ENGLISH
Copyright HewlettPackard Company 1997
This document contains
proprietary information that is
protected by copyright. All
rights are reserved. No part of
this document may be
photocopied, reproduced, or
translated into another
language without the prior
written consent of HewlettPackard Company.
First edition, November 1997
Warranty
WARNING
The information contained in
this document is subject to
change without notice.
The procedures described in
this manual are to be
performed by HP-qualified
service personnel only.
Hewlett-Packard makes no
warranty of any kind with
regard to this material,
including, but not limited to,
the implied warranties of
merchantability and fitness
for a particular purpose.
Hewlett-Packard shall not be
liable for errors contained
herein or for incidental or
consequential damages in
connection with the furnishing,
performance, or use of this
material.
Electrical Shock Hazard
Serious shock hazard leading
to death or injury may result if
you do not take the following
precautions:
Ensure that the ac power
outlet (mains) has a
protective earth (ground)
terminal.
Disconnect the Printer from
the power source prior to
performing any
maintenance.
Prevent water or other
liquids from running onto
electrical components or
circuits, or through openings
in the enclosure.
Product Support, Barcelona Division
Hewlett-Packard Española, S.A.
Avda. Graells, 501
08190 Sant Cugat del Vallès
Spain
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HP DesignJet 430, 450C and 455CA Printers
Quick Reference Service Manual
1
! Remove tape and align cartridges. When nozzle failures occur, clean the flex contacts on the
cartridge and in the Carriage. Remove all cartridges from the Carriage and try installing just
the rejected cartridge. If the cartridge is still rejected then replace the cartridge with a new
one. If the new cartridge is not rejected then check, one by one, if the other cartridges are
rejected or not. Replace the black cartridge with one with USE BEFORE date of May '96 or
later. Make sure that the springs that hold the Cartridges in the Carriage are not broken or
misplaced. Perform Carriage Test. Replace Trailing Cable or Carriage Assembly.
Check if the media loaded is HP approved. If not, advise the customer to use HP media and
check to see if the problem is now solved. If the antiĆstatic brush (located under the entry
platen) is damaged or removed, static charge can build up on the media. A charge can cause
the media to stick to itself and jam the Printer. Check and if necessary adjust the
carriageĆtoĆmedia distance and try to load the media again. The Drive Roller is installed
incorrectly. The overdrive wheels turn free in both directions, creating bubbles in the media.
Make sure that the Clutch assembly is installed correctly and is not faulty. Make sure that all
the starwheels on the bail assembly are correctly installed and turn properly. Make sure that
all the Media deflectors are installed.
Check that the power cord is connected correctly. Check that the ROM SIMM (firmware) is
installed correctly in the correct slot (the slot furthest from you) at the back of the Printer.
Try to disconnect all the cables, apart from the Front Panel Cable, from the Electronics Module
and then try to power ON the Printer again. If nothing appears on the frontĆpanel display,
then replace the Electronics Module. If the Printer does Power On with the cables
disconnected, then the problem must be with another component of the Printer. To find the
faulty component, power OFF the Printer and connect one of the cables and power ON again.
Once the faulty component is connected, it will not allow the Printer to power ON. This
component should then be replaced.
If the Carriage Assembly has problems picking up the Cutter:
Check that the cable for the FrontĆPanel Assembly is is not loose and is routed correctly
in the cover clips. A loose cable can be trapped by the Cutter, preventing the Cutter from
moving.
Make sure that the Spittoon Assembly is correctly installed and is aligned with the
Overdrive Assembly. If the Spittoon is loose or mispositioned, the cutter will have
problems parking in the right cover.
If the media crashes when moving the Cutter:
Make sure that there is no media trapped inside the Cutter mechanism. Remove the
Cutter to inspect it correctly.
Remove the Cutter and make sure that both rotary blades are touching each other by the
flat sides and not the sloping sides. If the rotary blades are touching each other by the
sloping sides, you must reseat them.
The Printer must be placed as close to the edge as possible to make sure that the media
that is coming out falls correctly, or else the cutter will crash into it.
2
Quick Reference Service Manual
HP DesignJet 430, 450C and 455CA Printers
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HP DesignJet 430, 450C and 455CA Printers
Quick Reference Service Manual
3
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Quick Reference Service Manual
HP DesignJet 430, 450C and 455CA Printers
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HP DesignJet 430, 450C and 455CA Printers
Quick Reference Service Manual
5
)-" *+*
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$" !+ ,( '& 0 '& )$* +! #0
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#0 "$* +! '+ ."$$ )%"& If the test fails: Check that the cable for the Front Panel Assembly is connected to the
Electronics Module. Also make sure that the cable is NOT damaged or twisted. Replace the
Front Panel Assembly. Replace the Electronics Module.
# $# ,)('* 1 )"0 +! '()+"'& ' +! '%('&&+* ' +! ))" /"*
& *)-" %' ()** $# ()"&+ 0
+! +*+ (*** +! *+ ."$$ $" !+ ,( +) +! ")*+ 0$
+!) "* 1/"* *!,+'.& +! *+ ."$$ *+)+ +' $*!
If the test fails: Clear any binding due to a media jam. Turn the Printer off and manually
move the carriage along the carriage axis. Check for any areas where the carriage may be
binding. Ensure that the belt and belt pulley are in correct working order. Remove dirt from
the pulley that could cause the belt to slip. Remove dirt from the slider rod and chassis beam.
Apply oil (Anderol 4068, HP part number: 6040Ć0858) to the carriage bushings. At high
temperatures, and if the fan is not working correctly, the internal resistance of the motor
driver may increase, causing a decrease in the voltage between the motor contacts, and a
shutdown of the motor. Ensure that the encoder strip is not inverted, damaged or absent.
Reconnect or replace the trailing cable. Replace the carriage assembly.
6
Quick Reference Service Manual
HP DesignJet 430, 450C and 455CA Printers
Purpose Ć Verify the operation of the Carriage subsystems, like the Line Sensor and analog
multiplexer and also checks the connection between the carriage flex circuit and the cartridges.
In service mode , press (Print Quality Key).
Refer to the following list to check which LED is associated with which test. If the test ,
the following LEDs will be lit (). If the test , the following LEDs will be flashing:
Cartridge LED Ć Black Cartridge Continuity.
Film LED Ć Magenta Cartridge Continuity.
Coated LED Ć Cyan Cartridge Continuity.
Glossy LED Ć Yellow Cartridge Continuity.
Align Media LED Ć Analog Multiplexer.
Fast LED Ć Line Sensor.
If any cartridge Continuity test fails: Remove the failing Cartridge and clean the flex contacts
on the Carriage and the Cartridge. Reseat the Cartridge and try the test again. Replace the
Cartridge of the relevant failing color and perform this test again. Check and if necessary
replace the Trailing Cable. Replace the Carriage Assembly. Replace the Electronics Module.
If the Line Sensor test fails: Performing the accuracy calibration. Check and if necessary
replace the Trailing Cable. Replace the Carriage Assembly. Replace the Electronics Module.
If the Analog Multiplexer test fails: Check and if necessary replace the Trailing Cable. Replace
the Carriage Assembly. Replace the Electronics Module.
Purpose - Checks the operation of the cover sensor, pincharm sensor and media sensor.
In service mode , press (Media Type Key).
Activate the necessary sensor and check that the relevant LED status changes (ON/OFF). Refer
to the following list to check which LED is associated with which sensor:
Media LED Ć Media Sensor.
Sheet LED Ć Pinchwheel Sensor.
Film LED Ć Cover Sensor.
If the cover sensor fails, check that the frontĆpanel assembly is correctly connected to the electronics
module or else replace the frontĆpanel assembly. If the Pincharm sensor fails, check that the
sensor cable is correctly connected to the electronics module or else replace the pincharm
sensor. If the Media sensor fails, check that the sensor cable is correctly connected to the
electronics module or else replace the overdrive assembly (the media sensor is included as part
of the overdrive assembly). As a last resort replace the Electronics Module.
HP DesignJet 430, 450C and 455CA Printers
Quick Reference Service Manual
7
MediaĆAxis (XĆAxis) Test
*'&%( / ' . ) %&') %$ % ) %#&%$$)( % ) - (
$ ('+ #% 1 &'(( MediaĆAxis Test % *))%$
) )() &((( ) "%((. LED J , "" " ) *& )' ) '() ."
)' ( (*)%,$ ) "%((. LED J , "" ()') )% "( )' ) '() ."
If the test fails: Switch OFF the Printer and manually moving the carriage along the slider
rod, check for obstacle or friction in the XĆaxis. Check for a faulty or badly connected XĆaxis
Encoder Cable. Replace media motor. Replace electronics module.
Bench Run
THIS TEST HAS BEEN DESIGNED TO BE USED DURING THE
MANUFACTURING STAGE AND NOT IN THE FIELD. DO NOT AT ANYTIME
ENTER THIS TEST WHEN TROUBLESHOOTING THE PRINTER.
,. )% $)' $)% Bench Run ( )% &'(( ) Media Source $ Form Feed !.( $
'+ % 1 )( !.( ' $)". &'(( you must immediately EXIT the
Bench Run by switching OFF the Printer and powering ON again while pressing
the Print Quality and Media Source keys
Modular Test
( )() ( $ ') )% ! ) $)') %$ ),$ +' %*( %#&%$$)( % )
' $)' ) %# $( ) '' /- ( '' /- ( '%$)/&$" $ ($(%'( )()(
.
$ ('+ #% 1 &'(( Modular Test %*' .
&' $)' '() &'%'#( ) '%$)/&$" () $ %$ ) ( *"". %#&") %$ "" )
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' )% ) %""%, $ " () )% ! , ( ((% ) , ) , )() ) )() passes
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')' / ')' %$) $* ). ""
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() / $ $(%'
/ $(%'
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"# / %+' $(%'
%) / '%$)/$" $(%'
"%((. / /- ( The result of the Encoder sensor test is only reported via the serial output and not via the
frontĆpanel. To perform the encoder sensor test, move the carriage so that the encoder
sensor can detect the change in status. If the carriage is not moved at all, the Encoder Sensor
test will always fail. If the carriage is moved and ONLY the Encoder Sensor test fails, then you
need to replace the Carriage Assembly
8
Quick Reference Service Manual
HP DesignJet 430, 450C and 455CA Printers
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1+ !#'
HP DesignJet 430, 450C and 455CA Printers
Quick Reference Service Manual
9
EEROM Model ID Configuration Procedure
The EEROM model ID configuration procedure only needs to be carried out if:
A preĆconfigured board is being reused.
The current board is incorrectly configured to the wrong model ID.
The Printer shows an unconfigured model ID system error (Steady EKL).
1 Remove the rightĆend cover.
2 Disconnect the media motor encoder cable from the main PCA (connector ENC X).
3 Turn the Printer ON while holding the Reprint key down.
4 Press the Media Source and Media Type keys together to enter the deconfiguration
mode. The Fast, Normal and Best LEDs (LEDs ABC) will light up.
5 Using a suitable tool, shortĆcircuit pins 1 and 2 (the first two pins on the right) of the
media motor encoder connector (ENC X). The Cartridges, Data and Media LEDs (LEDs
KLM) should light up as you shortĆcircuit the two pins.
6 Once you have shortĆcircuited the two pins, the Fast, Normal and Best LEDs (LEDs
ABC) should light up again.
7 Press the Cancel and Media Source keys together to exit the deconfiguration mode.
8 Configure the Printer with the correct model ID as follows:
Only one opportunity is given to perform this procedure and there is no indication that
it was successful.
If the Printer is to be configured as a DesignJet 450C (Color) Printer, hold the Media
Source key down and press the two Color Configuration (Print Quality + Media
Type) keys at the same time.
If the Printer is to be configured as a DesignJet 430 (Monochrome)Printer, hold the Media
Source key down and press the two Mono Configuration (Print Quality + Setup)
keys at the same time.
If the Printer is to be configured as a DesignJet 455CA (LFP) Printer, hold the Media
Source key down and press the two LFP Configuration (Print Quality + Reprint)
keys at the same time.
9 Turn the Printer OFF.
10 Reconnect the media motor encoder cable to the main PCA (connector ENC X).
11 Turn the Printer ON. After initializing, error code DLM" will appear because the
Accuracy Calibration must still be performed.
12 Press the Cancel key and print the Demo Plot to check if the Printer has been correctly
configured as a DesignJet 430, 450C or 455CA.
If the Printer is still incorrectly configured then Error Code EKL" will be displayed
on the front panel. Turn the Printer OFF and perform the EEROM Model ID
configuration procedure again from step .
13 Perform the accuracy calibration.
10
Quick Reference Service Manual
HP DesignJet 430, 450C and 455CA Printers
# % % #' ! &#%! !%
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" ' ( '& ($ $%&& ' # % &%( (" +&
# % +#( % ' %'#" $%!'%& +#( * '" " '# $%#%!
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Use a sheet of approximate size A1 or D.
Otherwise the optical sensor on the
carriage will be calibrated incorrectly, and the Printer will have
problems loading some types of media.
"'% "'# #' ! + $#*%" ' %"'% * # " #*" ' !&# +
' ' (" #" ' %#"' $" '# !% "#
HP DesignJet 430, 450C and 455CA Printers
Quick Reference Service Manual
11
!.
The LED begins to flash and the Printer takes several minutes to plot the
calibration plot. The Printer ejects the sheet, and the LED lights up.
!
! The LED begins to flash. The Printer takes less than 10 minutes to: read the
calibration sheet; calculate the calibration data; save the data in the EEROM; and
eject the sheet.
12
Quick Reference Service Manual
HP DesignJet 430, 450C and 455CA Printers
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