HP 500 Notebook PC Getting Started Guide

Getting Started
HP Notebook PC
Document Part Number: 433664-001
October 2006
This guide explains how to set up your hardware and software,
and begin using the computer in Windows®.
Enhanced for Accessibility
© Copyright 2006 Hewlett-Packard Development Company, L.P.
Windows is a U.S. registered trademark of Microsoft Corporation.
Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Notebook PC
First Edition: October 2006
Document Part Number: 433664-001
Contents
1 First-time setup
Identifying required hardware . . . . . . . . . . . . . . . . . . . . .
Setting up the computer . . . . . . . . . . . . . . . . . . . . . . . . . .
Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . .
Step 2: Connect the computer to external power. . . .
Step 3: Turn on the computer . . . . . . . . . . . . . . . . . .
Step 4: Set up the software . . . . . . . . . . . . . . . . . . . .
Step 5: Create recovery discs (recommended) . . . . .
1–1
1–3
1–4
1–5
1–6
1–8
1–8
2 Quick tour
Identifying required hardware . . . . . . . . . . . . . . . . . . . . .
Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front components . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left components . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right components . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–1
2–2
2–3
2–4
2–4
3 Next steps
Protecting the computer . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting the computer from viruses . . . . . . . . . . . .
Protecting your system files . . . . . . . . . . . . . . . . . . .
Protecting your privacy . . . . . . . . . . . . . . . . . . . . . . .
Protecting the computer from power surges . . . . . . .
Using the computer safely . . . . . . . . . . . . . . . . . . . . .
Connecting to a computer network . . . . . . . . . . . . . . . . .
Getting Started
3–1
3–1
3–2
3–2
3–2
3–3
3–5
iii
Contents
Installing additional hardware and software . . . . . . . . . .
Identifying and installing hardware . . . . . . . . . . . . . .
Locating and installing software . . . . . . . . . . . . . . . .
Updating the software installed on the computer. . . . . . .
Finding the user guides . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the computer correctly . . . . . . . . . . . . . . . . .
3–6
3–6
3–6
3–7
3–8
3–8
4 Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . .
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .
The computer is unable to start up. . . . . . . . . . . . . . .
The computer screen is blank . . . . . . . . . . . . . . . . . .
Software is functioning abnormally . . . . . . . . . . . . .
The computer is turned on but not responding . . . . .
The computer is unusually warm. . . . . . . . . . . . . . . .
An external device is not working . . . . . . . . . . . . . . .
The home wireless network connection is not
working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . .
Contacting Customer Care . . . . . . . . . . . . . . . . . . . . . . . .
4–1
4–2
4–2
4–3
4–4
4–4
4–5
4–6
4–6
4–7
4–8
A Connect to the Internet from your home
Choosing an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1
Using the New Connection Wizard . . . . . . . . . . . . . . A–2
Choosing the type of Internet connection . . . . . . . . . . . . A–2
B Backup and recovery
Safeguarding your data . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up the system . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up specific files or folders . . . . . . . . . . . . . .
Backing up the entire hard drive . . . . . . . . . . . . . . . .
Backing up modifications made to the system . . . . .
Scheduling backups . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
B–1
B–1
B–2
B–3
B–4
B–5
Getting Started
Contents
Recovering the system . . . . . . . . . . . . . . . . . . . . . . . . . . . B–5
Creating recovery discs (highly recommended) . . . . B–6
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . B–8
C Specifications
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Rated input power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Index
Getting Started
v
1
First-time setup
Identifying required hardware
To set up the computer for the first time, you will need the
computer, the AC adapter, the power cord, and the primary
battery.
included with the computer may vary by region
✎ Components
and by model.
Getting Started
1–1
First-time setup
Component
1
Power cord
2
AC adapter
3
Primary battery
only the AC adapter provided with the computer or one
✎ Use
approved for this computer.
1–2
Getting Started
First-time setup
Setting up the computer
Computer setup involves the following tasks:
1. Inserting the battery into the computer.
2. Connecting the computer to external power
✎ The battery begins to charge.
3. Turning on the computer.
4. Setting up the software.
5. Creating recovery discs (recommended)
to Appendix B, “Backup and recovery,” for
✎ Refer
instructions.
Ä
CAUTION: Prevent file corruption and ensure correct driver installation
by observing the following practices during the hardware and software
setup procedures:
■ Do not unplug the computer from external power.
■ Do not shut down the computer or initiate standby or hibernation.
Getting Started
1–3
First-time setup
Step 1: Insert the battery
To insert a primary battery:
1. Turn the computer upside down on a flat surface, with the
battery bay toward you.
2. Slide the battery 1 into the battery bay until it is seated.
The battery release latches 2 automatically lock the battery
into place.
1–4
Getting Started
First-time setup
Step 2: Connect the computer to external
power
cords and AC outlets vary in appearance by region and
✎ Power
country.
To connect the computer to external AC power:
1. Plug the AC adapter into the power connector 1 on the
computer.
2. Plug the power cord into the AC adapter 2.
3. Plug the other end of the power cord into an AC outlet 3.
Getting Started
1–5
First-time setup
When the computer receives AC power, the battery begins to
charge and the battery light (on the front of the computer) turns
on. When the battery is fully charged, the battery light turns off.
Leave the computer connected to external power until the battery
is fully charged and the battery light turns off.
partially charged new battery can run the computer after
✎ Asoftware
setup is complete, but battery charge displays will not
be accurate until the new battery has been fully charged.
Step 3: Turn on the computer
To open the computer:
»
1–6
Raise the display.
Getting Started
First-time setup
To turn on the computer:
»
Press the power button 1.
The power light on power button 2 turns on, and you are
prompted to begin software setup.
Getting Started
1–7
First-time setup
Step 4: Set up the software
After the computer is turned on, it will go through software setup.
Follow the on-screen instructions to set up the software. Note the
following points:
■ After you respond to the setup prompt, you must complete
the entire setup process without interruption. Setup time
varies.
■ During software setup, the computer may pause periodically
for several minutes. These normal pauses are indicated by an
hourglass icon.
Ä
CAUTION: If you are prompted to select an operating system
language before the “Welcome to Windows” page is displayed,
choose carefully. On some models, the languages that you do not
choose are deleted from the system and cannot be restored during
software setup.
register the operating system and the computer, you must
✎ Tobe connected
to the Internet. For more information about
connecting to the Internet, refer to “Appendix A” in this guide.
If you do not register during software setup, you can do so at
any time after software setup is complete.
Step 5: Create recovery discs
(recommended)
You can create a set of recovery discs of your full factory image
using HP Backup and Recovery Manager. The recovery discs are
used to start up (boot) the computer and restore the operating
system and software applications to factory settings in case of
system failure or instability.
Refer to Appendix B, “Backup and recovery,” for detailed
instructions.
1–8
Getting Started
2
Quick tour
Identifying required hardware
included with the computer may vary by region
✎ Components
and model. The illustrations in this chapter identify the
standard features included on most computer models.
Getting Started
2–1
Quick tour
Top components
Component
1
TouchPad
4
Power button
2
Wireless light
(select models only)
5
Power light
3
Wireless button
(select models only)
2–2
Getting Started
Quick tour
Front components
Component
1
Battery light
2
Audio-out (headphone) jack
Getting Started
3
Audio-in (microphone) jack
2–3
Quick tour
Left components
Component
1
RJ-11 (modem) jack
(select models only)
4
External monitor port
2
RJ-45 (network) jack
5
USB ports (2)
3
Power connector
6
PC Card slot
2
Security cable slot
Right components
Component
1
2–4
Optical drive
Getting Started
3
Next steps
Protecting the computer
The information in this section explains how your computer can
be protected from damage caused by a virus, a security breach,
a power surge, unsafe operation, or system failure.
Protecting the computer from viruses
When you use the computer for e-mail, network, or Internet
access, you expose it to computer viruses that can disable the
operating system, applications, or utilities or cause them to
function abnormally.
Antivirus software can detect most viruses, destroy them, and in
most cases, repair any damage they have caused. To provide
ongoing protection against newly discovered viruses, antivirus
software must be kept up to date.
Norton Internet Security is preinstalled on the computer:
■ Your version of Norton Internet Security includes 60 days of
free updates. It is strongly recommended that you protect the
computer against new viruses beyond 60 days by purchasing
extended update service.
■ For information about using and updating Norton Internet
Security and for purchasing extended update service, select
Start > All Programs > Norton Internet Security > Help
and Support.
■ To access Norton Internet Security, select Start > All
Programs > Norton Internet Security.
Getting Started
3–1
Next steps
Protecting your system files
The HP Backup and Recovery Manager provides several ways to
back up the system and to recover optimal system functionality.
Refer to Appendix B, “Backup and recovery,” for additional
information.
Protecting your privacy
When you use the computer for e-mail, network, or Internet
access, it is possible for unauthorized persons to obtain
information about you or the computer.
To optimize the privacy protection features:
■ Keep the operating system and software updated. Many
software updates contain security enhancements.
■ Use a firewall. Firewall software monitors incoming traffic on
the computer. Some firewalls also monitor outgoing traffic.
Protecting the computer from power surges
To protect the computer from the power surges that may be
caused by an uncertain power supply or an electrical storm,
observe these practices:
■ Plug the computer power cord into an optional, high-quality
surge protector. Surge protectors are available from most
computer or electronics retailers.
■ During an electrical storm, either run the computer on battery
power or shut down the computer and unplug the power cord.
■ If applicable to your location, provide surge protection on the
modem cable that connects the modem to a telephone line.
Telephone line surge protectors are available from most
computer or electronic retailers in some regions.
3–2
Getting Started
Next steps
Using the computer safely
Å
WARNING: To reduce the risk of electric shock or damage to
your equipment, observe these practices:
■ Plug the power cord into an AC outlet that is easily accessible
at all times.
■ Disconnect power from the computer by unplugging the power cord
from the AC outlet (not by unplugging the power cord from
the computer).
■ If provided with a 3-pin attachment plug on your power cord, plug
the cord into a grounded (earthed) 3-pin outlet. Do not disable the
power cord grounding pin, for example, by attaching a 2-pin
adapter. The grounding pin is an important safety feature.
Å
WARNING: To reduce the risk of serious injury, read the Safety and
Comfort Guide. It describes proper workstation setup and proper
posture, health, and work habits for computer users. The Safety and
Comfort Guide also provides important electrical and mechanical
safety information. This guide is available on the Web at
http://www.hp.com/ergo and in the Help and Support Center. To access
the guide in the Help and Support Center, select Start > Help and
Support > User Guides.
Getting Started
3–3
Next steps
Å
WARNING: To avoid potential discomfort or burns, do not block
the air vents or place the computer on your lap for extended periods.
Also, do not allow the AC adapter to contact the skin for extended
periods during operation. The computer is designed to run demanding
applications at full power. As a result of increased power consumption,
it is normal for the computer and the AC adapter to feel warm or hot
when used continuously. The computer and the AC adapter comply with
the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment
(IEC 60950).
Å
WARNING: To reduce potential safety issues, use only the AC
adapter or battery provided with the computer, a replacement AC
adapter or battery provided by HP, or a compatible AC adapter or
battery purchased as an accessory from HP.
For more safety and regulatory information, and for battery
disposal information, refer to Regulatory, Safety and
Environmental Notices located in the Help and Support Center.
To access the Help and Support Center, select Start > Help and
Support > User Guides.
3–4
Getting Started
Next steps
Connecting to a computer network
The computer may have the following networking capabilities:
■
Local area network (LAN)
■
Wireless local area network (WLAN)
■
Wireless wide area network (WWAN)
■
Bluetooth®
If you plan to connect the computer to a home office LAN or
WLAN, refer to the Help and Support Center for information on
networking. If you need assistance to connect to a company LAN
or WLAN, contact your network administrator.
computer display must be open before you can connect to
✎ The
a wireless network.
For information on connecting to a WWAN, refer to the HP
Broadband Wireless Getting Started document, included with the
computer.
If the computer has a Bluetooth device, you can create a personal
area network (PAN) to connect to other Bluetooth-enabled
devices, such as computers, telephones, printers, headsets,
speakers, and cameras. For information on using a Bluetooth
device, refer to Bluetooth online Help.
For information on connecting the computer to the Internet
when you are not connected to a network, refer to Appendix A,
“Connect to the Internet from your home.”
Getting Started
3–5
Next steps
Installing additional hardware and
software
Identifying and installing hardware
To see a list of hardware installed on the computer, follow these
steps:
1. Select Start > My Computer.
2. In the left pane of the System Tasks window, click View
system information.
3. Select Hardware tab > Device Manager.
can modify your device configurations using Device
✎ You
Manager.
To install additional hardware, such as an optional printer, follow
the instructions provided by the hardware manufacturer to install
the device and any required drivers.
Locating and installing software
The computer includes software that is provided in the following
forms:
■ Preinstalled on your hard drive. To see a list of the
ready-to-use software preinstalled on the computer:
1. Click Start > All Programs.
2. Click the program you want to open.
■ Provided on a CD or DVD. To install a software program
from a disc:
1. Insert the disc into your optical drive.
3–6
Getting Started
Next steps
2. When the installation wizard opens, follow the on-screen
instructions.
3. Restart the computer if prompted to do so.
■ Preloaded software. This is software provided on the hard
drive but not ready to use. To locate or install preloaded
software or drivers:
1. Select Start > All Programs > Software Setup.
2. Follow the on-screen instructions and select the check box
next to the software program or driver you want to install.
details about using software included with the computer,
✎ For
refer to the software manufacturer’s instructions, which may be
provided on disc, as online Help files, or on the manufacturer’s
Web site.
Updating the software installed on the
computer
Most software, including the operating system, is updated
frequently by the manufacturer or provider. Important updates to
the software included with the computer may have been released
since the computer left the factory.
Some updates may affect the way the computer responds to
optional software or external devices. Many updates provide
security enhancements.
Update the operating system and other software provided on the
computer as soon as the computer is connected to the Internet.
To access update links for the operating system and other
software provided on the computer, follow this step:
» Select Start > Help and Support.
Getting Started
3–7
Next steps
Finding the user guides
User guides, regulatory and safety notices, and other information
resources about using the computer are available through the
Help and Support Center.
To access the user guides:
»
Select Start > Help and Support > User Guides.
Turning off the computer correctly
Whenever possible, turn off the computer by using the standard
shutdown procedure:
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by
selecting Start > Turn Off Computer > Turn Off.
have been registered to a network domain, the button
✎ Ifyouyouclick
will be called Shut Down instead of Turn Off
Computer.
If you are unable to turn off the computer with these procedures,
try the following emergency procedures in the sequence
provided:
Ä
CAUTION: Emergency shutdown procedures result in the loss of
unsaved information.
1. Press ctrl+alt+delete. Then, select Shut Down > Turn Off.
2. Press and hold the power button for at least 5 seconds.
3. Disconnect the computer from external power and remove
the battery.
3–8
Getting Started
4
Troubleshooting
Troubleshooting resources
If you experience computer problems, perform the following
troubleshooting steps:
1. Refer to “Quick troubleshooting,” the next section in this
chapter.
2. Access additional information about the computer and Web
site links through the Help and Support Center. Select Start >
Help and Support.
many checkup and repair tools require an Internet
✎ Although
connection, other tools can help you fix a problem when the
computer is offline.
3. Contact Customer Care for further assistance.
Getting Started
4–1
Troubleshooting
Quick troubleshooting
The computer is unable to start up
To turn on the computer, press the power button. When the
computer is turned on, the power light turns on.
If the computer and the power light are not turned on when you
press the power button, adequate power may not be available to
the computer.
The following suggestions may help you determine why the
computer will not start up:
■ If the computer is plugged into an AC outlet, be sure that the
AC outlet is providing adequate power by plugging another
electrical device into the outlet.
■ If the power light on the front of the computer is blinking
rapidly, replace the AC adapter with one having a higher
power rating, and then plug the adapter into an AC outlet.
only the AC adapter provided with the computer or
✎ Use
one approved for this computer.
■ If the computer is running on battery power or is plugged into
an external power source other than an AC outlet, plug the
computer into an AC outlet using the AC adapter. Be sure the
power cord and AC adapter connections are secure.
■ If the computer is running on battery power:
❏ Remove the primary battery and optional accessory
battery (if applicable) and plug the computer into an AC
outlet using the AC adapter. If you can turn the computer
on, one of the batteries may need to be replaced.
❏ If the battery light on the front of the computer is blinking,
the battery has reached a low-battery condition, which
may not allow the computer to start up. Plug the computer
to an AC outlet using the AC adapter to start the computer
and allow the battery to charge.
4–2
Getting Started
Troubleshooting
The computer screen is blank
If the computer is on but the screen is blank, the computer may be
in standby or hibernation, may not be set to display the image on
the computer screen, or the display switch may not be functioning
properly.
Try the following suggestions to resolve the issue:
■ To resume from standby or restore from hibernation,
briefly press the power button.
Standby and hibernation are energy-saving features that can
turn off the display. Standby and hibernation can be initiated
by the system while the computer is on but not in use, or
when the computer has reached a low-battery condition. To
change these and other power settings, select Start > Control
Panel > Performance and Maintenance > Power Options.
■
To transfer the image to the computer screen, press fn+f4.
On most models, when an optional external display device,
such as a monitor, is connected to the computer, the image
can be displayed on the computer screen or the external
display, or on both devices simultaneously. When you press
fn+f4 repeatedly, the image alternates among the computer
display, one or more external display devices, and
simultaneous display on all devices.
■ Press the display switch on the computer to be sure that it
moves freely.
The display switch is normally located on the upper-left
corner of the keyboard.
Getting Started
4–3
Troubleshooting
Software is functioning abnormally
Follow these suggestions if the software becomes unresponsive or
responds abnormally:
■ Restart the computer:
❏ In Windows XP Home, select Start > Turn Off
Computer > Restart.
❏ In Windows XP Professional, select Start > Turn Off
Computer > Restart > OK. (If you have been registered
to a domain, the button you click will be called Shut
Down instead of Turn Off Computer.)
If you cannot restart the computer using these procedures,
refer to the next section, “The computer is turned on but not
responding.”
■ Run a virus scan. For information about using the antivirus
resources on the computer, refer to “Protecting the computer
from viruses” in Chapter 3, “Next steps.”
The computer is turned on but not
responding
If the computer is turned on, but not responding to software or
keyboard commands, turn off the computer by using the standard
shutdown procedure:
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by
selecting Start > Turn Off Computer > Turn Off.
have been registered to a network domain, the button
✎ Ifyouyouclick
will be called Shut Down instead of Turn Off
Computer.
4–4
Getting Started
Troubleshooting
If you are unable to shut down the computer with these
procedures, try the following emergency procedures in the
sequence provided:
Ä
CAUTION: Emergency shutdown procedures result in the loss of
unsaved information.
1. Press ctrl+alt+delete. Then, select Shut Down > Turn Off.
2. Press and hold the power button for at least 5 seconds.
3. Disconnect the computer from external power and remove
the battery.
The computer is unusually warm
It is normal for the computer to feel warm to the touch while it
is in use. But if the computer feels unusually warm, it may be
overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the
computer to cool to room temperature. Then be sure to keep all
vents free from obstructions while you are using the computer.
Ä
CAUTION: To prevent overheating, do not obstruct vents. Use the
computer only on a hard, flat surface. Do not allow another hard
surface, such as such as an adjoining printer, or a soft surface, such
as pillows or thick rugs or clothing, to block airflow.
fan in the computer starts up automatically to cool internal
✎ The
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
Getting Started
4–5
Troubleshooting
An external device is not working
Follow these suggestions if an external device does not function
as expected:
■ Turn on the device as instructed in the device user guide.
Some devices may not be powered by the computer, and must
be turned on before the computer is turned on.
■ Be sure that all device connections are secure.
■ Be sure that the device is receiving electrical power.
■ Be sure that the device, especially if it is an older one, is
compatible with your operating system. For compatibility
information, refer to the device manufacturer’s Web site.
■ Be sure that the correct drivers are installed and updated.
Drivers may be available on a disc included with the device
or on the device manufacturer’s Web site. For more
information about updating drivers, select Start > Help and
Support.
The home wireless network connection
is not working
If a home wireless network connection is not working as
expected, follow these suggestions:
■ Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■ Be sure that the computer wireless antennae are free from
obstructions.
■ Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
4–6
Getting Started
Troubleshooting
■ Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
■ Disconnect and then reconnect all cables, and turn the power
off and then back on.
information on setting up a home wireless network
✎ For
connection, visit http://www.hp.com/go/techcenter/wireless
(English only).
information on connecting to a WWAN, refer to the
✎ For
HP Broadband Wireless Getting Started document, included
with the computer.
Help and Support Center
If the preceding questions and solutions did not address your
problem, access the Help and Support Center by selecting Start >
Help and Support. The Help and Support Center provides the
following assistance:
■ Information about the computer, such as model and serial
number, installed software, hardware components, and
specifications
■ Answers to questions about using the computer
■ Product information to help you learn to use the computer
and operating system features
■ Updates for the operating system, device drivers, and
software provided on the computer
■ Checkups for computer functionality
■ Automated and interactive troubleshooting, repair solutions,
and system recovery procedures
■ Links to community forums of IT experts
Getting Started
4–7
Troubleshooting
Contacting Customer Care
If you are unable to find the help you need by using the Help
and Support Center, you may need to contact Customer Care.
For the fastest possible resolution of your problem, have the
computer and the following information available when you call
or e-mail:
■ Product name located on the display or keyboard.
■ Serial number (s/n) listed on the service tag.
❏ The service tag label is on the bottom of the computer.
❏ To display the service tag information on the computer
screen, select Start > Help and Support > My HP
Computer.
■ Date the computer was purchased.
■ Conditions under which the problem occurred.
■ Error messages that have been displayed.
■ The manufacturer and model of the printer or other
accessories connected to the computer.
■ Operating system version number and registration number.
To display the operating system version number and
registration number, select Start > Help and Support >
My HP Computer. (On some models, the registration
number may be identified in the Operating System table as
the Product Id).
If the computer is connected to the Internet, select Start > Help
and Support to get help by e-mail or to access the Customer
Care telephone numbers.
4–8
Getting Started
A
Connect to the Internet
from your home
The computer includes hardware and software that allows you
to connect to the Internet. Before you can access the Internet,
choose an Internet Service Provider (ISP) and choose the type of
Internet connection you want, such as broadband, wireless, or
dial-up. Then connect the hardware.
hardware and software features vary depending on the
✎ Internet
computer model and your location.
Choosing an ISP
You must set up Internet service before you can connect to the
Internet. The computer includes the New Connection Wizard to
help you set up a new Internet account or configure the computer
to use an existing account.
Getting Started
A–1
Connect to the Internet from your home
Using the New Connection Wizard
The New Connection Wizard works for these types of
connections:
■ You already have an account with an ISP.
■ You have a disc from an ISP.
■ You do not have an Internet account and would like to select
an ISP from the list provided within the wizard.
■ You have selected an unlisted ISP and the ISP has provided
you with such information as a specific IP address and POP3
and SMTP settings.
To access the New Connection Wizard and instructions for using
the wizard, follow this step:
» Select Start > Help and Support.
you are prompted within the wizard to choose between
✎ Ifenabling
or disabling the Windows Firewall, choose to enable
the firewall.
Choosing the type of Internet
connection
There are 3 basic types of Internet connection:
■ Broadband—High-speed Internet access is available
through the following services:
❏ Cable modem
❏ Digital Subscriber Line (DSL)
❏ Satellite
❏ Other services
For broadband access, additional hardware and/or software
must be provided by your ISP.
A–2
Getting Started
Connect to the Internet from your home
■ Wireless—For high-speed mobile Internet access, you
can use a wireless connection. A wireless network set up
at home requires a wireless router (purchased separately).
To learn about setting up wireless access, visit
http://www.hp.com/go/techcenter/wireless (English only).
To learn about connecting to a WWAN, refer to the HP
Broadband Wireless Getting Started document, included
with the computer.
■ Dial-up—You can access the Internet by dialing in to a
service provider using a modem cable connected to the RJ-11
(modem) jack.
Getting Started
A–3
B
Backup and recovery
HP Backup and Recovery Manager provides several ways to back
up the system and to recover optimal system functionality.
installed drivers, utilities, and applications can be copied
✎ HP
to a CD or to a DVD using the HP Backup and Recovery
Manager.
DVD±RW discs and DVD±RW double-layer discs
✎ Formatted
are not compatible with HP Backup and Recovery Manager.
computer must be connected to external power before you
✎ The
perform backup and recovery procedures.
Safeguarding your data
To safeguard your documents, store personal files in the My
Documents folder and periodically create a backup copy of the
folder.
Backing up the system
HP Backup and Recovery Manager can perform the following
tasks:
■
Back up specific files and folders
■
Back up the entire hard drive
Getting Started
B–1
Backup and recovery
■ Back up modifications since your last backup, using HP
system recovery points
■ Schedule backups
Backing up specific files or folders
You can back up specific files or folders to the recovery partition
on the hard drive, to an optional external hard drive, or to discs.
process will take several minutes, depending on the file
✎ This
size and the speed of the computer.
To back up specific files or folders:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Back up individual files and folders and then click Next. The Backup Wizard opens.
5. Click Next.
6. Click Back up selected files from most common locations
(Recommended).
– or –
Click Advanced Backup (Experienced users) to access
advanced filtering techniques.
7. Click Next.
8. Follow the on-screen instructions.
are backing up your information onto a disc, you will
✎ Ifbeyou
prompted to insert a blank disc into the optical drive.
B–2
Getting Started
Backup and recovery
Backing up the entire hard drive
When you perform a complete backup of the hard drive, you are
saving the full factory image, including the Windows operating
system, software applications, and all personal files and folders.
of the entire hard drive image can be stored on another
✎ Ahardcopydrive,
on a network drive, or on recovery discs that you
create.
process may take over an hour, depending on your
✎ This
computer speed and the amount of data being stored.
To back up your entire hard drive:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Backup to protect system and important data files,
and then click Next.
4. Click Backup entire hard drive, and then click Next.
The “Back up entire hard disk” page opens. 5. Click Next.
6. Select the location for the backup files, and then click Next.
7. Select the Protect data access with password check box,
and type your password in the Password and Confirm
Password boxes.
step is optional. If you do not want to password-protect
✎ This
your data access, clear the Protect data access with
password check box.
8. Click Next.
9. Follow the on-screen instructions.
Getting Started
B–3
Backup and recovery
Backing up modifications made to the
system
When you back up modifications since your last backup, you are
creating system recovery points. This allows you to save a
snapshot of your hard drive at a specific point in time. You can
then recover back to that point if you want to reverse subsequent
changes made to your system.
first system recovery point, a snapshot of the entire image,
✎ The
is automatically created the first time you perform a backup.
Subsequent recovery points make a copy of changes made after
that time.
HP recommends creating recovery points at these times:
■
Before you add or extensively modify software or hardware
■
Periodically, whenever the system is performing optimally
to an earlier recovery point does not affect data
✎ Recovering
files or e-mails created since that last recovery point.
After you create a recovery point, you are prompted to schedule
subsequent recovery points. You can schedule recovery points for
a specific time or event in your system.
To create and schedule a system recovery point:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Back up to protect system settings and important
data files, and then click Next.
4. Click Create or manage Recovery Points, and then click Next.
The “Recovery Point Manager” page opens.
5. Follow the on-screen instructions.
B–4
Getting Started
Backup and recovery
Scheduling backups
To schedule backups:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup Scheduler.
The “Backup Scheduler” page opens.
2. Click Next.
3. Schedule system recovery points at specific intervals (now,
daily, weekly, or monthly) or at specific events, such as at
system start or when you dock to an optional docking station
(select models only), by clicking one of the available options.
Click Next to further define the settings.
A summary of your recovery point settings is displayed.
4. Follow the on-screen instructions.
Recovering the system
HP Backup and Recovery Manager analyzes the hard drive and
creates a dedicated hard drive recovery partition on the hard drive
large enough to store a copy of the full factory image. You can
choose whether you want to store that copy on the recovery
partition, on another drive, or on external recovery discs.
using HP Backup and Recovery Manager, try repairing
✎ Before
the system by running Microsoft Windows System Restore.
For more information, select Start > Help and Support, and
then search for “System Restore.”
Getting Started
B–5
Backup and recovery
The HP Backup and Recovery Manager performs these tasks:
■ Creating recovery discs (highly recommended)—The
recovery discs are used to start up your computer and to
recover the full factory image (operating system and
software) in case of system failure or instability.
you do not have a CD or DVD burner, a copy of the
✎ Ifentire
hard drive image can be stored on another hard drive
or on a network drive.
■ Performing a recovery—You can perform a full system
recovery or to recover important files from a recovery
partition on the hard drive or from recovery discs that you
create.
Creating recovery discs
(highly recommended)
After setting up the computer for the first time, you can create a
set of recovery discs of the full factory image, using Recovery
Media Creator in the HP Backup and Recovery Manager. The
recovery discs are used to start up (boot) the computer and
recover the operating system and software to factory settings in
case of system failure or instability.
Ä
CAUTION: After you create the recovery discs, you can increase the amount of space on the hard drive by deleting the recovery partition.
However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition. ✎ Only one set of recovery discs can be created for this computer.
B–6
Getting Started
Backup and recovery
Before creating recovery discs:
■ Obtain high-quality CD-R, DVD-R, or DVD+R media,
purchased separately.
DVD±RW and DVD±RW double-layer discs
✎ Formatted
are not compatible with the HP Backup and Recovery
Manager.
■ Number each disc before inserting it into the optical drive
of the computer.
■ If necessary, you can cancel Recovery Media Creator
before you have finished creating the recovery discs. The
next time you open Recovery Media Creator, you will be
prompted to continue the disc creation process where you
left off.
To create a set of recovery discs:
1. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
2. Click Next.
3. Click Create factory software recovery CDs or DVDs to
recover the system (highly recommended), and then
click Next.
The “Recovery Media Creator” page opens.
4. Click Next.
5. Click Write to CD/DVD, and then click Next.
6. Follow the on-screen instructions.
Getting Started
B–7
Backup and recovery
Performing a recovery
Performing a recovery from the recovery discs
Follow these steps to perform a recovery from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart
the computer.
3. Follow the on-screen instructions.
Performing a recovery from the hard drive
There are two ways to initiate a recovery from the hard drive:
■
From within Windows
■
From the recovery partition
Initiating a recovery in Windows
To initiate a recovery in Windows, follow these steps:
1. Back up all personal files.
2. Select Start > All Programs > HP Backup & Recovery >
HP Backup and Recovery Manager.
3. Click Next.
4. Click Recovery important files or the entire system, and
then click Next.
5. Click a recovery option, and then click Next.
choose to recover the system, the computer restarts
✎ Ifandyourecovery
begins.
6. Follow the on-screen instructions.
B–8
Getting Started
Backup and recovery
Initiating a recovery from the hard drive
recovery partition
To initiate a recovery from the hard drive recovery partition,
follow these steps:
1. Back up all personal files.
2. Restart the computer, and then press f11 before the Windows
operating system loads.
3. Click a recovery option, and then click Next.
4. Follow the on-screen instructions.
Getting Started
B–9
C
Specifications
Operating environment
The operating environment information in the following table
may be helpful if you plan to use or transport the computer in
extreme environments.
Factor
Metric
U.S.
Operating (not writing to optical disc)
0°C to 35°C
32°F to 95°F
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Operating
10% to 90%
10% to 90%
Nonoperating
5% to 95%
5% to 95%
Operating (14.7 to 10.1 psia*)
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia*)
-15 m to 12,192 m
-50 ft to 40,000 ft
Temperature
Relative humidity (noncondensing)
Maximum altitude (unpressurized)
*Pounds per square inch absolute (psia) is a unit of measurement for altitude.
Getting Started
C–1
Specifications
Rated input power
The power information in this section may be helpful if you plan
to travel internationally with the computer.
The computer operates on DC power, which can be supplied by
an AC or a DC power source. Although the computer can be
powered from a standalone DC power source, it should be
powered only with an AC adapter or a DC power source supplied
and approved by HP for use with this computer.
The computer is capable of accepting DC power within the
following specifications:
Input power
Rating
Operating voltage
18.5 V dc @ 3.5 A - 65 W
Operating current
3.5 A
This product is designed for IT power systems in Norway with
phase-to-phase voltage not exceeding 240 V rms.
C–2
Getting Started
Index
A
AC adapter
connecting 1–5
identifying 1–2
altitude specifications C–1
antivirus software 4–4
audio-in (microphone) jack
2–3
audio-out (headphone) jack
2–3
B
battery
charging 1–6
indentifying 1–2, 2–3
inserting 1–4
battery light 1–6, 2–3
Bluetooth 3–5
buttons
power 1–7, 2–2
wireless 2–2
C
cables and cords, power 4–2
computer
turn off 3–8
turn on 1–6
computer viruses 4–4
Getting Started
connecting the computer to
external power 1–5
connecting to a computer
network 3–5
Customer Care 4–8
D
data, safeguarding B–1
devices, external,
troubleshooting 4–6
display, switching image 4–3
E
environmental specifications
C–1
external devices,
troubleshooting 4–6
external monitor port 2–4
F
firewalls 3–2
H
headphone (audio-out) jack
2–3
Help and Support Center 4–7
hibernation 4–3
humidity specifications C–1
Index–1
Index
I
N
IEC 60950 compliance 3–4
image, switching among
display devices 4–3
inserting the battery 1–4
Internet access A–2
network jack 2–4
network, connecting computer
to 3–5
New Connection Wizard A–2
J
operating environment
specifications C–1
operating system, version
number 4–8
optical drive 2–4
overheating, computer 3–4,
4–5
jacks
audio-in (headphone) jack
2–3
audio-out (microphone)
2–3
RJ-11 (modem) jack 2–4
RJ-45 (network) jack 2–4
L
labels, service tag 4–8
LAN (local area network) 3–5
lights
battery 1–6, 2–3
power 1–7, 2–2
wireless 2–2
locating user guides 3–8
M
microphone (audio-in) jack
2–3
modem
setting up Internet service
A–2
surge protection 3–2
modem jack 2–4
monitor, external 4–3, 4–6
Index–2
O
P
PC Card slot 2–4
ports
external monitor 2–4
USB 2–4
power
running the computer on
battery 1–6
turning on computer 1–7,
4–2
power button 2–2
power connector 1–5, 2–4
power cord
connecting 1–5
identifying 1–2
power light 1–7, 2–2, 4–2
power surge 3–2
printer 4–6
Product Id 4–8
Getting Started
Index
R
rated input power
specifications C–2
registration number, operating
system 4–8
regulatory information notices
3–4
Regulatory, Safety and
Environmental Notices 3–4
RJ-11 (modem) jack 2–4
RJ-45 (network) jack 2–4
S
Safety and Comfort Guide 3–3
serial number, computer 4–8
service tag 4–8
seurity cable slot 2–4
software
antivirus 3–1
setup 1–8
updates 3–7
specifications
operating environment C–1
rated input power C–2
standby 4–3
T
temperature
safety considerations 3–4
specifications C–1
troubleshooting 4–5
traveling with computer C–2
troubleshooting
display problems 4–3
external device problems
4–6
Getting Started
hibernation or standby
problems 4–3
overheating problems 4–5
resources 4–1
software problems 4–4
virus problems 4–4
wireless network problems
4–6
turning off computer 3–8
turning on computer 1–6, 4–2
U
updates, software 3–7
USB ports 2–4
user guides 3–8
V
vents 4–5
viruses
antivirus software 3–1
computer 4–4
W
wireless button 2–2
wireless light 2–2
WLAN (wireless local area
network) 3–5
WWAN (wireless wide area
network) 3–5
Index–3