HP Deskjet 5740 Printer series, 5700 Series User's manual

HP Deskjet 5740 Printer series, 5700 Series User's manual
HP Deskjet 5700 Series
User's Guide
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or
omissions contained herein.
Acknowledgements
Microsoft, MS, MS-DOS, and Windows
are registered trademarks of Microsoft
Corporation.
TrueType is a U.S. trademark of Apple
Computer, Inc.
Adobe, AdobeRGB, and Acrobat are
trademarks of Adobe Systems
Incorporated.
Copyright 2004 Hewlett-Packard
Development Company, L.P.
Accessibility
Your HP printer provides a number of
features that make it accessible for
people with disabilities.
Visual
The printer software is accessible for
users with visual impairments or low
vision through the use of Windows
accessibility options and features. It
also supports most assistive
technology such as screen readers,
Braille readers, and voice-to-text
applications. For users who are color
blind, colored buttons and tabs used in
the software and on the HP printer
have simple text or icon labels that
convey the appropriate action.
Mobility
For users with mobility impairments,
the printer software functions can be
executed through keyboard
commands. The software also supports
Windows accessibility options such as
StickyKeys, ToggleKeys, FilterKeys,
and MouseKeys. The printer doors,
buttons, paper trays, and paper guides
can be operated by users with limited
strength and reach.
Support
For more details about the accessibility
of this product and HP’s commitment to
product accessibility, visit HP's Web
site at: www.hp.com/accessiblity.
Contents
1
2
3
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7
User's Guide
HP Deskjet 5700 series printer ...........................................................................3
Special features ...................................................................................................4
Getting started .....................................................................................................5
Printer features ......................................................................................................5
Buttons and lights ..................................................................................................6
Paper trays ............................................................................................................9
Print cartridges ....................................................................................................12
Ink-backup mode .................................................................................................13
Automatic Paper-Type Sensor .............................................................................14
Connecting to the printer ..................................................................................15
USB .....................................................................................................................15
Networking ...........................................................................................................15
Printing photos ..................................................................................................16
Printing borderless photos ...................................................................................16
Printing photos with a border ...............................................................................18
HP digital photography options ............................................................................19
Photo print cartridge ............................................................................................20
PhotoREt .............................................................................................................21
Maximum dpi .......................................................................................................21
Using advanced color settings .............................................................................22
Color management ..............................................................................................23
Exif Print ..............................................................................................................24
Storing and handling photo paper ........................................................................24
Saving money when printing photos ....................................................................24
Printing other documents .................................................................................26
E-mail ..................................................................................................................26
Letters .................................................................................................................27
Documents ..........................................................................................................28
Envelopes ............................................................................................................29
Brochures ............................................................................................................30
Greeting cards .....................................................................................................31
Postcards .............................................................................................................32
Transparencies ....................................................................................................33
Labels ..................................................................................................................34
Index cards and other small media ......................................................................35
Booklets ...............................................................................................................36
Posters ................................................................................................................37
Iron-on transfers ..................................................................................................39
Printing tips ........................................................................................................41
Printing shortcuts .................................................................................................41
Fast/economical printing ......................................................................................42
General everyday printing .................................................................................... 42
Presentation printing ............................................................................................43
Printing in grayscale ............................................................................................43
Setting default settings for the printer ..................................................................43
1
Selecting a print quality ........................................................................................ 44
Setting the page order .........................................................................................44
Printing multiple pages on a single sheet of paper ..............................................45
Print preview ........................................................................................................46
Setting a custom paper size ................................................................................47
Selecting a paper type .........................................................................................48
Print task quick sets .............................................................................................49
Two-sided printing ...............................................................................................51
Resizing a document ...........................................................................................54
Watermarks .........................................................................................................56
8 Printer software .................................................................................................58
Printer Properties dialog box ...............................................................................58
Using What’s This? help ......................................................................................58
Device Status window .......................................................................................... 58
9 Maintenance .......................................................................................................60
Installing print cartridges ......................................................................................60
Setting the auto-on and auto-off feature ..............................................................62
Aligning print cartridges .......................................................................................63
Calibrating color ...................................................................................................63
Calibrating print quality ........................................................................................63
Automatically cleaning print cartridges ................................................................64
Maintaining the printer body ................................................................................64
Removing ink from your skin and clothing ...........................................................64
Manually cleaning print cartridges .......................................................................65
Maintaining print cartridges ..................................................................................66
Printer Toolbox ....................................................................................................67
10 Troubleshooting ................................................................................................69
Printer is not printing ............................................................................................69
Paper jams and other paper problems ................................................................. 70
Photos are not printing correctly ..........................................................................72
Print quality is poor ..............................................................................................74
Document is misprinted .......................................................................................76
Problems with borderless documents ..................................................................77
Error messages ...................................................................................................82
Printer lights are on or flashing ............................................................................83
Document prints slowly ........................................................................................86
If you continue to have problems .........................................................................87
11 Supplies ..............................................................................................................89
Paper ...................................................................................................................89
USB cables ..........................................................................................................92
12 Specifications ....................................................................................................93
Printer specifications ...........................................................................................93
13 Environmental information ...............................................................................94
Environmental statement .....................................................................................94
Print cartridge recovery ........................................................................................ 95
Index...........................................................................................................................97
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HP Deskjet 5700 Series
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HP Deskjet 5700 series printer
To find an answer to a question, select one of the following topics:
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User's Guide
Special features
Getting started
Connecting to the printer
Printing photos
Printing other documents
Printing tips
Printer software
Maintenance
Troubleshooting
Supplies
Specifications
Environmental information
Trademark and copyright information
3
2
Special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with
several exciting features:
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Borderless printing: Use the entire page surface when printing photos and
brochures with the borderless printing feature.
Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge
(purchased separately).
Digital photo printing: Use the printer’s digital photo printing capabilities for your
photos.
Ink-backup mode: Continue printing with one print cartridge when the other print
cartridge has run out of ink.
Print Cartridge Status display: Know when a print cartridge is low on ink by
viewing the Print Cartridge Status lights.
Automatic Paper-Type Sensor: Use the Automatic Paper-Type Sensor for greatlooking printouts.
HP Deskjet 5700 Series
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Getting started
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Printer features
Buttons and lights
Paper trays
Print cartridges
Ink-backup mode
Automatic Paper-Type Sensor
Printer features
The HP printer has several features to make printing easier and more efficient.
1
Buttons and lights
2
Print Cartridge Status lights
3
Paper trays
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Chapter 3
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Automatic Paper-Type Sensor
2
Print cartridges
3
Ink-backup mode
1
USB port
Buttons and lights
Use the printer buttons to turn the printer on and off, cancel a print job, and restart a
job. The printer lights give you visual cues about the status of the printer.
The printer buttons are located on the control panel on the front of the printer.
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HP Deskjet 5700 Series
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Control panel
2
Power button and light
3
Print Cancel button
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Print Cartridge Status lights
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Resume button and light
Power button and light
Use the Power button to turn the printer on and off. It can take a few seconds for the
printer to turn on after you press the Power button.
1
Power button
The Power light flashes when the printer is processing.
Caution Always use the Power button to turn the printer on and off. Using a
power strip, surge protector, or a wall-mounted switch to turn the printer on and
off might cause printer failure.
Print Cancel and Resume buttons
The printer also has a Print Cancel button and a Resume button and light.
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Chapter 3
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Print Cancel button
2
Resume button and light
Print Cancel button
Pressing the Print Cancel button cancels the current print job.
Resume button and light
The Resume light flashes when an action is required, such as loading paper or clearing a
paper jam. When the problem is solved, press the Resume button to continue printing.
Print Cartridge Status lights
The Print Cartridge Status lights indicate the status of the print cartridges. The lights are
located in the center of the control panel.
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8
Print Cartridge Status lights
HP Deskjet 5700 Series
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2
The left status light represents the tri-color print cartridge, which is installed in the
left side of the print cartridge cradle.
– The light is on and solid when the tri-color print cartridge is low on ink.
– The light flashes when the tri-color print cartridge needs to be serviced.
The right status light represents the black or the photo print cartridge. One of these
print cartridges is installed in the right side of the print cartridge cradle.
– The light is on and solid when the black or photo print cartridge is low on ink.
– The light flashes when the black or photo print cartridge needs to be serviced.
Paper trays
For information about the paper trays, select one of the topics below:
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Unfolding the paper trays
In tray
Out tray
Folding the paper trays
Unfolding the paper trays
Follow these steps to unfold the paper trays:
1
Lower the In tray.
2
Lower the Out tray.
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Chapter 3
3
Pull out the Out tray extension.
In tray
The In tray holds paper or other media.
Adjust the paper guide to print on different sizes of media.
1
In tray
2
Paper guide
Out tray
Printed pages are deposited in the Out tray.
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HP Deskjet 5700 Series
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Out tray
Raise the Out tray to load paper or other media. Lower the Out tray before printing.
To prevent paper from falling out of the Out tray, pull out the Out-tray extension. If you
are printing in the FastDraft mode, unfold the Out-tray extension stop.
1
Out-tray extension
2
Out-tray extension stop
Folding the paper trays
Follow these steps to fold the paper trays:
1
2
Remove paper or other media from the paper trays.
If the Out-tray extension stop is raised, lower it and then push it into the Out-tray
extension.
3
Push the Out-tray extension into the Out tray.
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Chapter 3
4
Raise the Out tray.
5
Raise the In tray.
Print cartridges
Three print cartridges can be used with the printer.
1
Black print cartridge
2
Tri-color print cartridge
3
Photo print cartridge
For information about printing with the print cartridges, see Using print cartridges.
For information about buying new print cartridges, see Replacing print cartridges.
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HP Deskjet 5700 Series
Using print cartridges
The print cartridges can be used in the following ways:
Everyday printing
Use the black and tri-color print cartridges for everyday print jobs.
Quality color photos
For more vibrant colors when printing color photographs or other special documents,
remove the black print cartridge and install a photo print cartridge. The photo print
cartridge, in combination with the tri-color print cartridge, provides you with virtually
grain-free photos.
Replacing print cartridges
When buying print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
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Selection number label: Look at the label on the print cartridge that you are
replacing.
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Selection number label
Printer documentation: For a list of print cartridge selection numbers, see the
reference guide that came with the printer.
Print Cartridge Ordering Information dialog box: For a list of print cartridge selection
numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then
click the Print Cartridge Ordering Information button.
If a print cartridge runs out of ink, the printer can operate in ink-backup mode.
For information about installing a replacement print cartridge, see the print cartridge
installation page.
Ink-backup mode
Use the ink-backup mode to operate the printer with only one print cartridge. The inkbackup mode is initiated when a print cartridge is removed from the print cartridge
cradle.
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Chapter 3
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Ink-backup mode output
Exiting ink-backup mode
Ink-backup mode output
Printing in ink-backup mode slows the printer and affects the quality of printouts.
Installed print
cartridge
Result
Black print cartridge
Colors print as grayscale.
Tri-color print cartridge
Colors print but black is grayed and is not a true black.
Photo print cartridge
Colors print as grayscale.
Note HP does not recommend using the photo print cartridge for ink-backup mode.
Exiting ink-backup mode
Install two print cartridges in the printer to exit ink-backup mode.
For instructions about installing a print cartridge, see the print cartridge installation
page.
Automatic Paper-Type Sensor
The Automatic Paper-Type Sensor automatically selects the print settings that are
appropriate for the media that is being printed on, particularly when HP paper and
media are being used.
For more information, see How the Automatic Paper-Type Sensor works.
How the Automatic Paper-Type Sensor works
When the Automatic Paper-Type Sensor is engaged, the printer uses a red optical
sensor light to scan the first page of a document and determine the best paper-type
setting. After the paper-type setting is determined, the document is printed.
For more information, see Using the Automatic Paper-Type Sensor.
Caution Do not place the printer in direct sunlight. Direct sunlight can interfere
with the Automatic Paper-Type Sensor.
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HP Deskjet 5700 Series
4
Connecting to the printer
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USB
Networking
USB
The printer connects to the computer with a universal serial bus (USB) cable. The
computer must be running Windows 98 or later to use a USB cable.
For instructions about connecting the printer with a USB cable, see the setup poster
that came with the printer.
Note A USB cable might not be packaged with your printer.
Networking
The printer can be connected to a network in two ways:
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It can be connected through a networked computer
It can be connected by using an HP Jetdirect Print Server
Connecting through a networked computer
The printer can be connected directly to a computer on a network and then shared with
other computers on the network.
For instructions about sharing the printer on a network, use the printer software CD and
follow the onscreen network setup instructions.
Using an HP Jetdirect print server
The printer can be connected to a network by using an HP Jetdirect print server.
For instructions about using an HP Jetdirect print server, see the printer software CD
and the documentation that came with the print server.
Note HP Jetdirect print servers are not available in all countries/regions.
User's Guide
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5
Printing photos
The printer software offers several features that make printing digital photos easier and
improve photo quality.
Learn how to perform the following tasks:
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Print a borderless photo.
Print a photo with a border.
Use the HP digital photography options to touch up photos.
Use the photo print cartridge for great colors and virtually grain-free photos.
Get the best combination of speed and quality by using PhotoREt.
Achieve the highest printing resolution with Maximum dpi.
Improve printed colors with the following software options:
– Advanced color settings
– Color management
Print an Exif Print-formatted photo if you have Exif Print-enabled software.
Prevent photo paper from curling by following the photo paper storage and handling
guidelines.
Use HP Everyday Photo Paper to save money and ink when printing photos.
Printing borderless photos
Use borderless printing to print to the edges of certain paper types and to print on a
range of paper sizes—from 4 x 6 inch photo paper to a 210 x 594 mm (8.5 x 23.4 inch)
custom photo size.
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Guidelines
Preparing to print
Printing
Guidelines
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For high-quality results, use a photo print cartridge in combination with the tri-color
print cartridge.
Do not print borderless photos in ink-backup mode. Always have two print
cartridges installed in the printer.
Open the file in a software program and assign the photo size. Ensure that the size
corresponds to the paper size on which you want to print the photo.
For maximum fade resistance, use HP Premium Plus Photo Paper.
Do not exceed the In tray capacity: 30 sheets of photo paper.
Preparing to print
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Raise the Out tray.
Slide the paper guide all the way to the left.
Verify that the photo paper is flat.
Place the photo paper in the In tray, with the side to be printed on facing down.
HP Deskjet 5700 Series
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6
If you are using photo paper with a tear-off tab, verify that the tab is pointing away
from the printer.
Slide the paper guide firmly against the edge of the paper stack.
1
Small photos
2
Large photos
Lower the Out tray.
Printing
Note If your software program includes a photo printing feature, follow the instructions
that are provided with the software program. Otherwise, follow these instructions.
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Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select Photo printing-borderless, and then
select the following options:
– Print quality: Normal, Best, or Maximum dpi
– Paper size: An appropriate borderless photo paper size
– Paper type: An appropriate photo paper type
– Orientation: Portrait or Landscape
Set the HP digital photography options as appropriate.
Click OK to print the photo.
If you printed on photo paper with a tear-off tab, remove the tab to make the
document completely borderless.
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
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Chapter 5
Printing photos with a border
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Guidelines
Preparing to print
Printing
Guidelines
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For high-quality results, use a photo print cartridge in combination with the tri-color
print cartridge.
For maximum fade resistance, use HP Premium Plus Photo Paper.
Do not exceed the In tray capacity: 30 sheets of photo paper.
Preparing to print
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2
3
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Raise the Out tray.
Slide the paper guide all the way to the left.
Verify that the photo paper is flat.
Place the photo paper in the In tray with the side to be printed on facing down.
Slide the paper guide firmly against the edge of the paper stack.
1
Small photos
2
Large photos
Lower the Out tray.
Printing
Note If your software program includes a photo printing feature, follow the instructions
that are provided with the software program. Otherwise, follow these instructions.
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Open the Printer Properties dialog box.
HP Deskjet 5700 Series
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On the Printing Shortcuts tab, select Photo printing-with white borders, and
then select the following options:
– Print quality: Normal, Best, or Maximum dpi
– Paper size: An appropriate photo paper size
– Paper type: An appropriate photo paper type
– Orientation: Portrait or Landscape
Set the HP digital photography options as appropriate.
Click OK to print the photo.
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
HP digital photography options
The printer has several features to enhance the quality of digital photos.
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Opening HP digital photography options
Using HP digital photography options
Opening HP digital photography options
Follow these steps to open the HP digital photography options dialog box:
1
2
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then click the HP digital photography button.
Using HP digital photography options
Use the HP digital photography options dialog box to set these options:
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Chapter 5
1
2
3
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Red eye removal: Click On to remove or reduce red-eye in the photo.
Contrast enhancement: Adjust the contrast to your preference. Click Automatic
to allow the printer software to balance the contrast automatically.
Digital flash: Adjust the exposure in dark areas of photos to bring out detail. Click
Automatic to allow the printer software to balance lightness and darkness
automatically.
SmartFocus: Enhance the image quality and clarity. Click On to allow the printer
software to focus the image automatically.
Sharpness: Adjust the image sharpness to your preference. Click Automatic to
allow the printer software to set the level of sharpening for the image automatically.
Smoothing: Soften an image. Click Automatic to allow the printer software to set
the level of smoothing for the image automatically.
Photo print cartridge
The photo print cartridge, when used in conjunction with the tri-color print cartridge,
provides virtually grain-free photos. It offers exceptional fade resistance for photos that
are printed on HP Premium Plus Photo Paper.
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HP Deskjet 5700 Series
The photo print cartridge can be purchased separately if it is not included with your
printer.
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Installing the photo print cartridge
Using the photo print cartridge
Storing the photo print cartridge
Installing the photo print cartridge
To install the photo print cartridge, remove the black print cartridge from the printer, and
then install the photo print cartridge in the right side of the print cartridge cradle.
Note To protect a print cartridge when it is not in the printer, follow these storage
guidelines.
Using the photo print cartridge
1
2
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Paper/Quality tab.
Note On the Printing Shortcuts tab, select either Photo printing-borderless or
Photo printing-with white borders.
3
4
5
6
Find the appropriate drop-down list:
Tab
Drop-down list
Printing Shortcuts
Paper type
Paper/Quality
Type is
Click the appropriate photo paper type in the drop-down list.
Click Normal, Best, or Maximum dpi in the Print quality drop-down list.
Select any other print settings that you want, and then click OK.
Storing the photo print cartridge
Follow these guidelines when storing the photo print cartridge.
PhotoREt
PhotoREt offers the best combination of print speed and quality for your image.
Follow these steps to print with PhotoREt technology:
1
2
3
4
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Paper/Quality tab.
Click Best in the Print quality drop-down list.
Select any other print settings that you want, and then click OK.
Maximum dpi
The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch (dpi)
printing.
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Chapter 5
The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When
4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge
prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color
and 1200-input dpi). If a photo print cartridge is also installed, the print quality is
enhanced. A photo print cartridge can be purchased separately if it is not included with
the printer.
Note Using Maximum dpi increases the printing time and requires a large amount of
disk space.
Follow these steps to print in the 4800 x 1200 optimized dpi mode:
1
2
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Paper/Quality tab.
Note On the Printing Shortcuts tab, select either Photo printing-borderless or
Photo printing-with white borders.
3
4
5
6
Find the appropriate drop-down list:
Tab
Drop-down list
Printing Shortcuts
Paper type
Paper/Quality
Type is
Click the appropriate photo paper type in the drop-down list.
Click Maximum dpi in the Print quality drop-down list.
Select any other print settings that you want, and then click OK.
Note Use an HP premium photo paper when printing in the Maximum dpi mode to
enhance color matching and detail in the photo.
Using advanced color settings
Use the Advanced color settings dialog box to adjust how printed colors appear in your
photos.
Adjusting these settings causes the printed colors to differ from the colors that appear
on your computer monitor.
To specify advanced color settings, follow these steps:
1
2
3
Open the Printer Properties dialog box.
Click the Color tab, and then click the Advanced color settings button.
You can adjust the following settings:
– General color settings: Adjust the Saturation, Brightness, and Color Tone
to affect how overall colors are printed.
– Specific color settings: Adjust the Cyan, Magenta, Yellow, and Black
sliders to specify the level of each color that is used in printing.
Note When you adjust color settings, the changes are reflected in the Preview
box.
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HP Deskjet 5700 Series
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5
After specifying the color settings, click OK.
Select any other print settings that you want, and then click OK.
Color management
Color management defines the range of colors that can be printed. The printer software
translates the colors of your photo from the current color settings to the color
management option that is selected.
Follow these steps to select a color management option:
1
2
Open the Printer Properties dialog box.
Click the Color tab.
3
4
Click one of the following options in the Color management drop-down list:
– ColorSmart/sRGB: ColorSmart/sRGB is an appropriate option for most print
jobs. It is used for most Web-based documents and current imaging devices.
– AdobeRGB: When using AdobeRGB to print from a professional software
program, turn off the color management in the program and allow the printer
software to manage the color space. Use the AdobeRGB setting for photos
that were originally created in the AdobeRGB color space.
– Managed by application: Use this option to allow the program from which you
are printing to manage the color of the photo.
Select any other print settings that you want, and then click OK.
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Chapter 5
Exif Print
Exif Print (Exchangeable Image File Format 2.2) is an international digital imaging
standard that simplifies digital photography and enhances printed photos. When a photo
is taken with an Exif Print-enabled digital camera, Exif Print captures information such
as exposure time, type of flash, and color saturation, and stores it in the image file. The
HP Deskjet printer software then uses this information to automatically perform imagespecific enhancements to create outstanding photos.
To print Exif Print-enhanced photos, you must have the following items:
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A digital camera that supports Exif Print
Exif Print-enabled photo software
Follow these steps to print Exif Print-enhanced photos:
1
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Open the file that you want the Exif Print-enabled photo software to print.
Open the Printer Properties dialog box.
Click the Paper/Quality tab.
Click the appropriate photo paper type in the Type is drop-down list.
Click Normal, Best, or Maximum dpi in the Print quality drop-down list.
Select any other print settings that you want, and then click OK.
The printer software automatically optimizes the printed image.
Storing and handling photo paper
Follow these instructions to maintain the quality of HP brand photo paper.
Storage
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Keep unused photo paper in a plastic bag. Store the packaged photo paper on a
flat surface in a cool place.
When you are ready to print, remove only the paper that you plan to use
immediately from the plastic bag. When you have finished printing, return any
unused photo paper to the plastic bag.
Do not leave unused photo paper in the paper tray. The paper might start to curl,
which can reduce the quality of your photos.
Handling
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Always hold photo paper by its edges. Fingerprints on photo paper can reduce
print quality.
If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper
by putting it in the storage bag, and then gently bending it the opposite direction of
the curl until the paper lies flat.
Photo paper should be flat before it is printed on.
Saving money when printing photos
To save money and ink when printing photos, use HP Everyday Photo Paper and set
the print quality to Normal.
HP Everyday Photo Paper is designed to create quality photos with less ink.
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HP Deskjet 5700 Series
Note For higher-quality photos, use HP Premium Plus Photo Paper and set the print
quality to Best or Maximum dpi.
User's Guide
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6
Printing other documents
E-mail
Letters
Documents
Brochures
Greeting cards
Postcards
Transparencies
Labels
Index cards
Booklets
Posters
Iron-on transfers
Envelopes
Printing tips: Minimize your cost and effort while maximizing the quality of your
printouts with printing tips.
Printer software: Learn about the printer software.
E-mail
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Guidelines
Preparing to print
Printing
Guidelines
Do not exceed the In tray capacity: 100 sheets of plain paper.
Preparing to print
1
2
3
4
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Raise the Out tray.
Slide the paper guide all the way to the left.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
Slide the paper guide firmly against the edge of the paper stack.
HP Deskjet 5700 Series
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Lower the Out tray.
1
2
Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select General everyday printing or Fast/
economical printing, and then specify the following print settings:
– Paper size: An appropriate paper size
– Paper type: Automatic or Plain paper
Click OK.
Printing
3
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Letters
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
●
Learn how to add a watermark to the letter.
For help printing on an envelope, see envelopes.
Do not exceed the In tray capacity: 100 sheets of paper.
Preparing to print
1
2
3
Raise the Out tray.
Slide the paper guide all the way to the left.
Place the paper in the In tray, pushing the paper into the printer until it stops.
Note If you are using letterhead paper, verify that the letterhead is facing down
and toward the interior of the printer.
4
User's Guide
Slide the paper guide firmly against the edge of the paper stack.
27
Chapter 6
5
Lower the Out tray.
1
2
Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select Presentation printing, and then specify the
following print settings:
– Paper size: An appropriate paper size
– Paper type: Automatic or Plain paper
Select any other print settings that you want, and then click OK.
Printing
3
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Documents
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
●
●
For draft documents, use Fast/economical printing.
Save paper with two-sided printing.
Learn how to add a watermark to the document.
Do not exceed the In tray capacity: 100 sheets of paper.
Preparing to print
1
2
3
4
28
Raise the Out tray.
Slide the paper guide all the way to the left.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
Slide the paper guide firmly against the edge of the paper stack.
HP Deskjet 5700 Series
1
Letter or A4 paper
5
Lower the Out tray.
1
2
Open the Printer Properties box.
On the Printing Shortcuts tab, select General everyday printing, and then
specify the following print settings:
– Paper size: An appropriate paper size
– Paper type: Automatic or Plain paper
Select the following print settings:
– Print Quality
– Two-sided printing if you want to print on both sides of the paper
Select any other print settings that you want, and then click OK.
Printing
3
4
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Envelopes
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
●
Avoid using envelopes that have the following features:
– Clasps or windows
– Thick, irregular, or curled edges
– Shiny or embossed coatings
– Wrinkles, tears, or other damage
Align the envelope edges before inserting the envelopes in the In tray.
Do not exceed the In tray capacity: 10 envelopes.
Preparing to print
1
2
3
User's Guide
Raise the Out tray, and then remove all paper from the In tray.
Slide the paper guide all the way to the left.
Place the envelopes in the In tray, as far to the right as possible.
The side to be printed on should face down and the flap should be on the left.
29
Chapter 6
4
5
Push the envelopes into the printer until they stop.
Slide the paper guide firmly against the edge of the envelope stack.
6
Lower the Out tray.
1
2
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then select the following print settings:
– Size is: An appropriate envelope size
– Type is: Automatic or Plain paper
Select any other print settings that you want, and then click OK.
Printing
3
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Brochures
●
●
●
●
Guidelines
Preparing to print
Printing borderless brochures
Printing brochures with borders
Guidelines
●
●
●
●
For great results, use HP Brochure and Flyer Paper.
Do not print borderless documents in ink-backup mode. Always have two print
cartridges installed in the printer.
Open the file in a software program and assign the brochure size. Ensure that the
size corresponds to the paper size on which you want to print the brochure.
Do not exceed the In tray capacity: 20 sheets of brochure paper.
Preparing to print
1
2
3
4
30
Raise the Out tray.
Slide the paper guide all the way to the left.
Place brochure paper in the In tray, pushing the paper into the printer until it stops.
Slide the paper guide firmly against the edge of the paper stack.
HP Deskjet 5700 Series
5
Lower the Out tray.
Printing borderless brochures
1
2
3
4
Open the Printer Properties dialog box.
Click the Paper/Quality tab.
Select a paper size in the Size is drop-down list.
Select a brochure paper or other paper type in the Type is drop-down list.
Do not select Automatic
Note Not all paper sizes and types are available for borderless printing.
5
6
7
8
9
Select the Borderless printing check box.
Set the print quality to Best or Maximum dpi.
Click the Basics tab, and then set the orientation.
Click the Finishing tab, and then select Print on both sides to print on both sides
of the paper.
For more information, see Two-sided printing.
Click OK to print.
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Printing brochures with borders
1
2
3
4
Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select Presentation printing, and then specify the
following print settings:
– Paper type: An appropriate brochure paper
Do not select Automatic.
– Paper size: An appropriate paper size
– Orientation: Portrait or Landscape
Click the Finishing tab, and then select Print on both sides to print on both sides
of the brochure paper.
For more information, see Two-sided printing.
Click OK to print.
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Greeting cards
●
User's Guide
Guidelines
31
Chapter 6
●
●
Preparing to print
Printing
Guidelines
●
●
●
Unfold prefolded cards, and then place them in the In tray.
For great results, use HP Greeting Card Paper.
Do not exceed the In tray capacity: 20 cards.
Preparing to print
1
2
3
4
5
6
Raise the Out tray, and then remove all paper from the In tray.
Slide the paper guide all the way to the left.
Fan the edges of the greeting cards to separate them, and then align the edges.
Place the greeting cards in the In tray, with the side to be printed on facing down.
Push the cards into the printer until they stop.
Slide the paper guide firmly against the edge of the cards.
7
Lower the Out tray.
Printing
Note If your software program includes a greeting card printing feature, follow the
instructions that are provided with the software program. Otherwise, follow the
instructions below.
1
2
3
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then specify the following print settings.
– Size is: An appropriate card size
– Type is: An appropriate card type
– Print quality: Normal
Select any other print settings that you want, and then click OK.
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Postcards
●
●
●
32
Guidelines
Preparing to print
Printing
HP Deskjet 5700 Series
Guidelines
●
●
Use only cards that meet the paper size specifications for the printer. For
specifications, see the reference guide that came with the printer.
Do not exceed the In tray capacity: 30 cards.
Preparing to print
1
2
3
4
5
Raise the Out tray.
Slide the paper guide all the way to the left.
Place the cards in the In tray, as far to the right as possible.
The side to be printed on should face down and the short edge should point toward
the printer.
Push the cards into the printer until they stop.
Slide the paper guide firmly against the edge of the cards.
6
Lower the Out tray.
1
2
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate card size
– Type is: An appropriate card type
– Print quality: Normal or Best
Select any other print settings that you want, and then click OK.
Printing
3
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Transparencies
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
User's Guide
For great results, use HP Premium Inkjet Transparency Film.
Do not exceed the In tray capacity: 30 transparencies.
33
Chapter 6
Preparing to print
1
2
3
Raise the Out tray, and then remove all paper from the In tray.
Slide the paper guide all the way to the left.
Place the transparencies in the In tray.
The side to be printed on should face down and the adhesive strip should face up
and toward the printer.
4
Carefully push the transparencies into the printer until they stop, so that none of the
adhesive strips catch on one another.
Slide the paper guide firmly against the edge of the transparencies.
Lower the Out tray.
5
6
Printing
1
2
3
Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select Presentation printing, and then specify the
following print settings:
– Paper size: An appropriate paper size
– Paper type: Automatic or an appropriate transparency film
Select any other print settings that you want, and then click OK.
Use the What’s This? help to learn about the features that appear on the Printer
Properties dialog box.
Labels
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
●
●
34
Use only paper, plastic, or clear labels that are designed specifically for inkjet
printers.
Use only full sheets of labels.
Avoid using labels that are sticky, wrinkled, or pulling away from the protective
backing.
Do not exceed the In tray capacity: 20 sheets of labels (use only Letter or A4-size
sheets).
HP Deskjet 5700 Series
Preparing to print
1
2
3
4
5
6
Raise the Out tray, and then remove all paper from the In tray.
Slide the paper guide all the way to the left.
Fan the edges of the label sheets to separate them, and then align the edges.
Place the label sheets in the In tray with the label side facing down.
Push the sheets into the printer until they stop.
Slide the paper guide firmly against the edge of the sheets.
7
Lower the Out tray.
Printing
Note If your software program includes a label printing feature, follow the instructions
that are provided with the software program. Otherwise, follow the instructions below.
1
2
3
Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select General everyday printing, and then
specify the following print settings:
– Paper size: An appropriate paper size
– Paper type: Automatic or Plain paper
Click OK.
Use the What’s This help to earn about the features that appear in the Printer
Properties dialog box.
Index cards and other small media
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
Use only cards and small media that meet the paper size specifications for the
printer. For specifications, see the reference guide that came with the printer.
Do not exceed the In tray capacity: 30 cards.
Preparing to print
1
2
3
User's Guide
Raise the Out tray, and then remove all paper from the In tray.
Slide the paper guide all the way to the left.
Place the cards in the In tray, as far to the right as possible.
35
Chapter 6
4
5
The side to be printed on should face down and the short edge should point toward
the printer.
Push the cards into the printer until they stop.
Slide the paper guide firmly against the edge of the cards.
6
Lower the Out tray.
1
2
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate card size
– Type is: An appropriate card type
Select any other print settings that you want, and then click OK.
Printing
3
Use the What’s This? help to learn about the features that appear on the Printer
Properties dialog box.
Booklets
Booklet printing automatically arranges and resizes the pages of a document so that
when the document is folded into a booklet, the page order is correct.
For example, when a four-page booklet is printed on both sides of the paper, the pages
are reordered and printed like this:
●
●
●
36
Guidelines
Preparing to print
Printing
HP Deskjet 5700 Series
Guidelines
Do not exceed the In tray capacity: 100 sheets of paper.
Preparing to print
1
2
3
4
Raise the Out tray.
Slide the paper guide all the way to the left.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
Slide the paper guide firmly against the edge of the paper stack.
5
Lower the Out tray.
1
2
4
5
Open the Printer Properties dialog box.
Select the Printing Shortcuts tab, and then select Two-sided, duplex, printing in
the drop-down list.
In the Print on both sides drop-down list, select one of the following binding
options:
– Left edge booklet
– Right edge booklet
Select any other print settings that you want, and then click OK.
When prompted, reload the printed pages in the In tray as shown below.
6
Click Continue to finish printing the booklet.
Printing
3
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Posters
●
User's Guide
Guidelines
37
Chapter 6
●
●
Preparing to print
Printing
Guidelines
●
After the sections of a poster have been printed, trim the edges of the sheets and
tape the sheets together.
●
Do not exceed the In tray capacity: 100 sheets of paper.
Preparing to print
1
2
3
4
Raise the Out tray.
Slide the paper guide all the way to the left.
Place plain paper in the In tray, pushing the paper into the printer until it stops.
Slide the paper guide firmly against the edge of the paper stack.
5
Lower the Out tray.
1
2
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate paper size
– Type is: Automatic or Plain paper
Click the Finishing tab, and then specify the following print setting:
Poster printing: 2 x 2, 3 x 3, 4 x 4, or 5 x 5
Click the Basics tab, and then specify the orientation.
Select any other print settings that you want, and then click OK.
Printing
3
4
5
38
HP Deskjet 5700 Series
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
Iron-on transfers
●
●
●
Guidelines
Preparing to print
Printing
Guidelines
●
●
Use HP Iron-on Transfers for great results.
When printing a mirror image, the text and the pictures are horizontally reversed
from what appears on the computer screen.
●
Do not exceed the In tray capacity: 12 iron-on transfers.
Preparing to print
1
2
3
4
5
Raise the Out tray, and then remove all paper from the In tray.
Slide the paper guide all the way to the left.
Place the iron-on transfer paper in the In tray, with the side to be printed on facing
down.
Push the paper into the printer until it stops.
Slide the paper guide firmly against the edge of the paper stack.
6
Lower the Out tray.
User's Guide
39
Chapter 6
Printing
Note If your software program includes an iron-on transfer printing feature, follow the
instructions that are provided with the software program. Otherwise, follow the
instructions below.
1
2
3
Open the Printer Properties dialog box.
Click the Paper/Quality tab, and then specify the following print settings:
– Size is: An appropriate paper size
– Type is: HP Iron-on Transfer
– Print quality: Normal or Best
Click the Basics tab, and then specify the following print setting:
Orientation: Mirror image
Note Some iron-on transfer software programs do not require you to print a mirror
image.
4
Select any other print settings that you want, and then click OK.
Use the What’s This? help to learn about the features that appear in the Printer
Properties dialog box.
40
HP Deskjet 5700 Series
7
Printing tips
Save time
●
●
●
●
Use the Printing Shortcuts tab.
Set printer default settings for options that you often use.
Create print task quick sets for documents that you often print.
Print from front to back.
Save money
●
●
●
●
Use Fast/economical printing.
Print multiple pages on a single sheet of paper.
Print a two-sided document.
Use HP Everyday Photo Paper to save money and ink when printing photos
Enhance the quality of printouts
●
●
●
●
●
●
Preview the document before printing it.
Print on a custom paper size.
Select the correct paper type.
Select the correct print quality.
Resize the document as needed.
Add a watermark.
Printing shortcuts
The Printing Shortcuts tab makes it easy to set the printing options for the documents
that you want to print.
User's Guide
41
Chapter 7
Use the Printing Shortcuts tab for the following print tasks:
●
●
●
●
●
●
General everyday printing
Photo printing–borderless
Photo printing–with white borders
Two-sided, duplex, printing
Presentation printing
Fast/economical printing
Fast/economical printing
Use Fast/economical printing to produce draft-quality printouts quickly.
Follow these steps to use Fast/economical printing:
1
2
3
4
Open the Printer Properties dialog box.
On the Printing Shortcuts tab, select Fast/economical printing in the drop-down
list.
Specify the print settings that you want.
Click OK.
Use the What’s This? help to learn about the features you see on the Printer Properties
dialog box.
General everyday printing
Use General everyday printing to print documents quickly.
●
●
42
Documents
E-mail
HP Deskjet 5700 Series
Presentation printing
Use Presentation printing to print high-quality documents, including:
●
●
●
Letters
Brochures
Transparencies
Printing in grayscale
Follow these steps to print in grayscale:
1
2
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Color tab.
Note On the Printing Shortcuts tab, select either Presentation printing or
Fast/economical printing.
3
4
In the Print in grayscale drop-down list, select one of the following:
– High quality: Use this option for photos and other high-quality printouts.
– Black only: Use this option for fast, economical printing.
Select any other print settings that you want, and then click OK.
Setting default settings for the printer
The printer uses the default settings for all documents printed unless you open the
Printer Properties dialog box and specify other settings.
To save time when printing, set the printer default settings to options that you use
often. That way, you do not have to specify the options every time you use the printer.
Follow these steps to change the default settings:
1
Click the task tray icon.
1
User's Guide
Task tray icon
43
Chapter 7
2
3
4
The Printer Properties dialog box appears.
Select the options that you want to use as the default settings.
Click OK.
A dialog box appears stating that the new settings will be used every time you
print. If you do not want to see this dialog box again, select Don’t show me this
message again.
Click OK to save the new default print settings.
Selecting a print quality
Follow these steps to select a print quality:
1
2
3
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Paper/Quality tab.
Select one of the following options in the Print quality drop-down list:
– FastDraft: prints at the fastest printing speed while using the least amount of
ink.
– Fast Normal: prints more quickly than Normal mode and at a higher print
quality than FastDraft.
– Normal: provides the best balance between print quality and speed. This is the
appropriate setting for most documents.
– Best: provides high-quality printing.
– Maximum dpi: provides the highest quality printing, but requires longer to
print than Best and requires a large amount of disk space.
Note The print quality options that are available on the Printing Shortcuts tab vary
depending on the type of document that you are printing.
Setting the page order
The page order determines the order in which your multipage documents print.
Frequently, it is convenient to have the first page of a document print last so that the
complete document lies face-up in the Out tray.
To set the page order, follow these steps:
1
2
44
Open the Printer Properties dialog box.
Click the Basics tab.
HP Deskjet 5700 Series
3
4
Select one of the following options:
– Front to back: prints the first page of the document last. This setting saves
time because you do not have to reorder the printed pages. It is the
appropriate setting for most print jobs.
– Back to front: prints the last page of the document last.
Select any other print settings that you want, and then click OK.
Printing multiple pages on a single sheet of paper
Use the printer software to print multiple pages of a document on a single sheet of
paper. The printer software automatically resizes the document text and images to fit on
the printed page.
Follow these steps to print multiple pages of a document on a single sheet of paper:
1
2
User's Guide
Open the Printer Properties dialog box.
Click the Finishing tab.
45
Chapter 7
3
4
5
6
In the Pages Per Sheet drop-down list, select the number of pages that you want
to appear on each sheet of paper.
If you want a border to appear around each page image that is printed on the
sheet of paper, select the Print Page Borders check box.
In the Page Order Is drop-down list, select a layout for each sheet of paper.
Select any other print settings that you want, and then click OK.
Print preview
Use the print preview function to view a printout on your computer before printing a
document. If the printout does not look right, you can cancel the print job and adjust the
print settings as needed.
To preview a printed document, follow these steps:
1
2
3
46
Open the Printer Properties dialog box.
Click the Basics tab.
Select the Show print preview check box.
HP Deskjet 5700 Series
4
5
Select any other print settings that you want, and then click OK.
Before the document prints, a preview appears.
Do one of the following:
– Select File and then click Print to HP Deskjet to print the document.
– Select File and then click Cancel Printing to cancel the print job. Adjust the
print settings as needed before trying to print the document again.
Setting a custom paper size
Use the Custom paper size dialog box to print on a special paper size.
Follow these steps to define a custom paper size:
1
2
3
User's Guide
Open the Printer Properties dialog box.
Click the Paper/Quality tab.
Click the Custom button.
The Custom paper size dialog box appears.
47
Chapter 7
4
5
6
7
8
In the Name drop-down list, select a custom paper size name.
Type the paper dimensions in the Width and Length boxes.
The minimum and maximum dimensions appear beneath each of the boxes.
Select the unit of measurement: Inches or Millimeters.
Click Save to save the custom paper size.
Click OK to exit the Custom paper size dialog box.
Selecting a paper type
●
●
Using the Automatic Paper-Type Sensor
Selecting a specific paper type
Using the Automatic Paper-Type Sensor
Automatic is the default paper-type setting. When it is used, the Automatic Paper-Type
Sensor automatically selects the print settings that are appropriate for the media that
you are printing, particularly when HP paper and media are used.
Follow these steps to use the Automatic Paper-Type Sensor:
1
2
3
4
5
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Paper/Quality tab.
Find the appropriate drop-down list:
Tab
Drop-down list
Printing Shortcuts
Paper type
Paper/Quality
Type is
Select Automatic in the drop-down list.
Select any other print settings that you want, and then click OK.
Note Do not use the Automatic setting for high-quality printouts. Instead, select a
specific paper type.
48
HP Deskjet 5700 Series
Selecting a specific paper type
When printing a higher-quality document, HP recommends that you select a specific
paper type.
Follow these steps to select a specific paper type:
1
2
3
4
5
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab or the Paper/Quality tab.
Find the appropriate drop-down list:
Tab
Drop-down list
Printing Shortcuts
Paper type
Paper/Quality
Type is
Select the appropriate paper type in the drop-down list.
Select any other print settings that you want, and then click OK.
Print task quick sets
Use print task quick sets to print with or save print settings that you use often.
If you frequently print on envelopes, for example, you can create a print task that
contains the paper size, print quality, and orientation setting that you normally use for
envelopes. After creating the print task, simply select it when printing on envelopes
rather than setting each of the print settings separately.
Note The printer software can save up to 25 print task quick sets.
Create your own print task or use the specially designed print tasks that are available in
the Print Task Quick Sets drop-down list.
●
●
●
Using a print task quick set
Creating a print task quick set
Deleting a print task quick set
Using a print task quick set
Follow these steps to use a print task quick set:
1
2
User's Guide
Open the Printer Properties dialog box.
In the drop-down list, select the print task that you want to use.
49
Chapter 7
3
Click OK.
Note To restore default print settings, select Default Print Settings in the Print Task
Quick Sets drop-down list, and then click OK.
Creating a print task quick set
Follow these steps to create a print task quick set:
1
2
3
Open the Printer Properties dialog box.
Select the options that you want to include in the new print task.
Type a name for the new print task in the Print Task Quick Sets drop-down list,
and then click Save.
The print task quick set is added to the drop-down list.
Note If you add more options to the print task, rename the print task and then click OK.
Deleting a print task quick set
Follow these steps to delete a print task quick set:
1
2
Open the Printer Properties dialog box.
In the drop-down list, select the print task that you want to delete and then click
Delete.
Note Some print task quick sets cannot be deleted.
50
HP Deskjet 5700 Series
Two-sided printing
Use two-sided printing, also called duplexing, to print on both sides of the paper.
Printing on both sides of the paper is not only economical, but environmentally
conscious as well.
Binding type
Select the type of binding that you want for the two-sided document, and then follow the
steps for that binding.
Book binding
Tablet binding
Note Book binding is the most common type of binding.
Book binding
Follow these steps to print a two-sided document with a book binding:
1
2
User's Guide
Open the Printer Properties dialog box.
Click the Printing Shortcuts tab, and then select Two-sided, duplex, printing.
51
Chapter 7
3
4
5
6
In the Print on both sides drop-down list, select Manually.
Select any other print settings that you want, and then click OK.
The printer prints the odd-numbered pages first.
After the odd-numbered pages have been printed, reload the printed pages with the
printed side facing up.
Click Continue to print the even-numbered pages.
Tablet binding
Follow these steps to print a two-sided document with a tablet binding:
1
2
52
Open the Printer Properties dialog box.
Click the Finishing tab.
HP Deskjet 5700 Series
3
4
5
Select the following check boxes:
– Print on both sides
– Flip pages up
Select any other print settings that you want, and then click OK.
The printer prints the odd-numbered pages first.
After the odd-numbered pages have been printed, reload the printed pages, with
the printed side facing up according to the document orientation, portrait or
landscape.
1
User's Guide
Portrait
53
Chapter 7
2
6
Landscape
Click Continue to print the even-numbered pages.
Resizing a document
Use the printer software for either of these tasks:
●
●
Print a document on a paper size different from the size for which it is formatted.
Shrink or enlarge text and graphics on the printed page.
Printing on a different paper size
Use this feature to print a document that is formatted for one paper size on another
paper size. Doing this can be useful if you do not have the correct paper size available.
For example, if you have created a document that is formatted for letter-size paper, but
you do not have any letter-size paper available, you can print the document on another
paper size that is available.
Follow these steps to resize the document for a different paper size:
1
2
54
Open the Printer Properties dialog box.
Click the Effects tab.
HP Deskjet 5700 Series
3
4
Click Print document on, and then select the target paper size in the drop-down
list.
The target paper size is the size of the paper on which you are printing, not the size
for which the document was formatted.
Do one of the following:
Objective
Action
Shrink or enlarge the document to fit on Select the Scale to fit check box.
the target paper size.
Print the document at its original size on Do not select the Scale to fit check
the selected paper size.
box.
5
Select any other print settings that you want, and then click OK.
Shrinking or enlarging text and graphics
Use this feature to shrink or enlarge printed text and graphics without changing the
paper size.
Follow these steps to shrink or enlarge text and graphics:
1
2
3
User's Guide
Open the Printer Properties dialog box.
Click the Effects tab.
In the % of normal size box, type the percentage by which you want to shrink or
enlarge the text and graphics.
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Chapter 7
4
One hundred percent represents the actual size of the text and graphics. Type a
number less than 100 to shrink the text and graphics. Type a number greater than
100 to enlarge the text and graphics.
Select any other print settings that you want, and then click OK.
Watermarks
Watermarks appear as background printing on documents.
●
●
Applying an existing watermark
Creating or changing a watermark
Applying an existing watermark
Follow these steps to apply an existing watermark to a document:
1
2
3
4
5
56
Open the Printer Properties dialog box.
Click the Effects tab.
Select a watermark in the Watermarks drop-down list.
If you do not want to use one of the listed watermarks, create a new watermark.
Choose one of the following actions:
– If you want the watermark to appear on the first page only, select First page
only.
– If you want the watermark to appear on all printed pages, leave First page
only clear.
Print the document according to the instructions for the paper type.
HP Deskjet 5700 Series
Creating or changing a watermark
Follow these steps to create or change a watermark:
1
2
3
Open the Printer Properties dialog box.
Click the Effects tab.
Click the Edit button.
The Watermark Details dialog box appears.
4
Choose one of the following actions:
– Click the New button.
– Select an existing watermark to change.
Type the watermark message, and then select the message angle and the font
attributes.
After you have set the watermark details, click OK.
5
6
For instructions about applying watermarks, follow the steps for applying an existing
watermark to a document.
Use the What's This? help to learn about the features that you see on the Printer
Properties dialog box.
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57
8
Printer software
●
●
●
Use the Printer Properties dialog box to select printing options.
Use the What’s This? help to learn more about specific print settings.
View the Device Status window for useful information about a print job.
Printer Properties dialog box
The printer is controlled by software that is installed on your computer. Use the printer
software, also known as the printer driver, to change the print settings for a document.
To change the print settings, open the Printer Properties dialog box.
Note The Printer Properties dialog box is also referred to as the Printer Preferences
dialog box.
Displaying the Printer Properties dialog box
Follow these steps to open the Printer Properties dialog box:
1
2
Open the file that you want to print.
Select File, point to Print, and then click Properties or Preferences.
The Printer Properties dialog box appears.
Note The path to the Printer Properties dialog box can vary depending on the software
program you are using.
What’s This? help
Use the What’s This? help to learn about the features that you see on the Printer
Properties dialog box.
Using What’s This? help
Use What’s This? help to learn more about the available printing options.
1
2
3
Move the cursor over the feature that you want to learn more about.
Click the right mouse button.
The What’s This box appears.
Move the cursor over the What’s This? box, and then click the left mouse button.
An explanation of the feature appears.
Device Status window
The Device Status window appears each time the printer prints a file.
58
HP Deskjet 5700 Series
The following items appear:
1
2
3
Ink levels: the approximate ink level of each print cartridge.
Device status: the status of the printer. For example, Spooling or Printing.
Document properties: information about the current print job:
– Document: name of the document that is currently printing.
– Print quality: print quality setting that is being used.
– Paper type: type of paper that is being used.
– Paper size: size of paper that is being used.
To link to HP’s Web site for ordering printer supplies and accessories, click Ordering
information.
If you do not want the Device Status window to appear when you print, select the Don’t
show this again check box.
To cancel a print job, click Cancel print.
To close the Device Status window, click Close window.
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9
Maintenance
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●
●
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Installing print cartridges
Setting the auto-on and auto-off feature
Aligning print cartridges
Calibrating color
Calibrating print quality
Automatically cleaning print cartridges
Maintaining the printer body
Removing ink from your skin and clothing
Manually cleaning print cartridges
Maintaining print cartridges
Printer Toolbox
Installing print cartridges
●
●
●
●
Print cartridge combinations
Selection numbers
Ink-backup mode
Installation instructions
Print cartridge combinations
For printing most documents, use the tri-color print cartridge and the black print
cartridge. When printing photos, use the photo print cartridge along with the tri-color
print cartridge.
Always install the tri-color print cartridge in the left side of the print cartridge cradle.
Install the black or photo print cartridge in the right side of the print cartridge cradle.
Selection numbers
When buying replacement print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
●
60
Selection number label: Look at the label on the print cartridge that you are
replacing.
HP Deskjet 5700 Series
1
●
●
Selection number label
Printer documentation: For a list of print cartridge selection numbers, see the
reference guide that came with the printer.
Print Cartridge Ordering Information dialog box: For a list of print cartridge selection
numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then
click the Print Cartridge Ordering Information button.
Ink-backup mode
The printer can operate with only one print cartridge installed. For more information, see
Ink-backup mode.
Installation instructions
Follow these steps to install a print cartridge:
1
2
3
4
5
Verify that the printer is turned on.
Load Letter or A4 plain, white paper in the In tray.
Open the printer cover.
Wait until the print cartridge cradle moves to the right side of the printer and is idle
and quiet.
Press down on the print cartridge, and then slide it out of the print cartridge cradle.
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Chapter 9
6
Remove the replacement print cartridge from its packaging and carefully remove
the plastic tape.
Caution Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical
connections. Do not remove the copper strips. They are required electrical
contacts.
7
8
9
Hold the print cartridge so that the copper strips are on the bottom and facing
toward the printer.
Slide the print cartridge at a slight upward angle into the cradle until the cartridge
snaps into place.
Close the printer cover.
The printer automatically prints a calibration page.
For information about storing print cartridges, see Storing print cartridges.
For information about recycling empty print cartridges, see Print cartridge recovery.
Warning Keep both new and used print cartridges out of the reach of children.
Setting the auto-on and auto-off feature
●
●
62
Auto-on
Auto-off
HP Deskjet 5700 Series
Auto-on
Auto-on is a default feature of the printer. The printer automatically turns on when you
print a file or raise the printer cover.
Auto-off
Use the auto-off feature to place the printer in a low-power, energy-efficient mode after
it has been idle for 30 minutes.
Follow these steps to activate the auto-off feature:
1
2
3
4
Open the printer Toolbox.
Click the Configuration tab.
Select Activate the Hardware Auto-off feature.
Click Apply, and then click OK.
Aligning print cartridges
The printer automatically aligns the print cartridges after a new print cartridge is
installed. You can also align the print cartridges at other times to ensure optimal print
quality.
To align print cartridges:
1
2
3
4
Load Letter or A4 plain, white paper in the In tray.
Open the printer Toolbox.
Click Align the Printer.
Click Align, and then follow the onscreen instructions.
Calibrating color
Perform a color calibration if the colors in photos that are printed with the photo print
cartridge consistently look incorrect.
Before performing a color calibration, align the print cartridges, and then reprint the
photo. If the color is still incorrect, perform a color calibration.
To calibrate color:
1
2
3
4
5
Load Letter or A4 plain, white paper in the In tray.
Verify that both a tri-color print cartridge and a photo print cartridge are installed in
the printer.
Open the printer Toolbox.
Click Calibrate Color.
Click Calibrate, and then follow the onscreen instructions.
Calibrating print quality
Perform a print quality calibration if light or dark horizontal lines appear in documents
that are printed with the tri-color and black print cartridges.
Before performing a print quality calibration, clean the print cartridges, and then reprint
the document. If the lines still occur, perform a print quality calibration.
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Chapter 9
Follow these steps to calibrate print quality:
1
2
3
4
5
Load Letter or A4 plain, white paper in the In tray.
Verify that a both black and a tri-color print cartridge are installed in the printer.
Open the printer Toolbox.
Click Print Quality Calibration.
Click Continue, and then follow the onscreen instructions.
Automatically cleaning print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks, the print
cartridges might be low on ink or might need to be cleaned.
If the print cartridges are not low on ink, follow these steps to clean the print cartridges
automatically:
1
2
3
Open the printer Toolbox.
Click Clean the Print Cartridges.
Click Clean, and then follow the onscreen instructions.
If your documents are still missing lines or dots after cleaning, replace the print
cartridges.
Caution Clean print cartridges only when necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
Maintaining the printer body
Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually
appear on the printer case and adjacent surfaces. To remove smudges, stains, or dried
ink from the exterior of the printer, use a soft cloth moistened with water.
When cleaning the printer, keep these tips in mind:
●
●
●
Do not clean the interior of the printer. Keep all fluids away from the interior.
Do not use household cleaners or detergent. If a household cleaner or detergent
has been used on the printer, wipe the exterior surfaces with a soft cloth moistened
with water.
Do not lubricate the support rod that the print cartridge cradle uses to slide back
and forth. Noise is normal when the cradle moves back and forth.
Removing ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
64
Surface
Remedy
Skin
Wash the area with an abrasive soap.
White fabric
Wash the fabric in cold water and use chlorine bleach.
Color fabric
Wash the fabric in cold water and use sudsy ammonia.
HP Deskjet 5700 Series
Caution Always use cold water to remove ink from fabric. Warm or hot water
can set the ink into the fabric.
Manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris can accumulate
on the print cartridge contacts.
To manually clean print cartridges, see the following topics:
●
●
●
Gathering cleaning supplies
Preparing to clean
Cleaning instructions
Gathering cleaning supplies
You will need the following items to clean the print cartridges.
●
●
Distilled water (tap water can contain contaminants that can damage the print
cartridge)
Cotton swabs or other soft, lint-free material that will not stick to the print cartridge
Be careful not to get ink on your hands or clothing as you clean.
Preparing to clean
1
2
3
Open the printer cover.
Wait until the print cartridge cradle moves to the right side of the printer and is idle
and quiet.
Remove the print cartridges and place them on a piece of paper, with the copper
strips facing up.
Caution Do not leave the print cartridges outside the printer for more than
30 minutes.
Cleaning instructions
1
2
Moisten a cotton swab with distilled water and squeeze any excess water from the
swab.
Wipe the print cartridge copper contacts with the cotton swab.
Caution Do not touch the print cartridge ink nozzles. Touching the ink
nozzles will result in clogs, ink failure, and bad electrical connections.
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Chapter 9
3
4
1
Ink nozzles (do not touch)
2
Copper contacts
Repeat this process until no ink residue or dust appears on the swab.
Insert the print cartridges in the printer, and then close the printer cover.
Maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print
quality:
●
●
Keep all print cartridges in their sealed packages until they are needed. Print
cartridges should be stored at room temperatures (15° to 35° C or 59° to 95° F).
Do not remove the plastic tape covering the ink nozzles until you are ready to
install the print cartridge in the printer. If the plastic tape has been removed from
the print cartridge, do not attempt to reattach it. Reattaching the tape damages the
print cartridge.
For information about storing print cartridges if they are removed from the printer, see
Storing print cartridges.
Storing print cartridges
When print cartridges are removed from the printer, store them in an airtight plastic
container or in the print cartridge protector that comes with the photo print cartridge.
If you store the print cartridge in an airtight plastic container, make sure that the ink
nozzles are face down but are not in contact with the container.
Inserting the print cartridge into the print cartridge protector
Slide the print cartridge at a slight angle into the protector, and snap it securely in
place.
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HP Deskjet 5700 Series
Removing the print cartridge from the print cartridge protector
Press down and back on the top of the protector to release the print cartridge. Slide the
print cartridge out of the protector.
Caution Do not drop the print cartridge. Dropping the print cartridge can
damage it.
Printer Toolbox
The printer Toolbox contains a number of useful tools to enhance the performance of
the printer.
Use the printer Toolbox to perform the following tasks:
●
●
●
●
●
●
●
Set the auto-on and auto-off function.
Align the print cartridges.
Calibrate color.
Calibrate print quality.
Clean the print cartridges.
Print a test page.
View estimated ink levels.
For information about opening the Toolbox, see Using the Toolbox.
Using the Toolbox
Follow these instructions to use the printer Toolbox:
1
2
Open the Printer Properties dialog box.
Click the Services tab, and then click the Service this device button.
Printing a test page
Follow these instructions to print a test page:
1
2
User's Guide
Open the printer Toolbox.
Click the Print a Test Page button, and then follow the onscreen instructions.
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Chapter 9
Viewing estimated ink levels
Follow these instructions to view the estimated ink levels of the print cartridges that are
installed in the printer:
1
2
Open the printer Toolbox.
Click the Estimated Ink Level tab.
The Estimated Ink Level tab also contains print cartridge ordering information. To view
this information, click the Print Cartridge Ordering Information button.
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HP Deskjet 5700 Series
10
Troubleshooting
●
●
●
●
●
●
●
●
●
●
Printer is not printing
Paper jams and other paper problems
Photos are not printing correctly
Print quality is poor
Document is misprinted
Problems with borderless documents
Error messages
Printer lights are on or flashing
Document prints slowly
If you continue to have problems
Printer is not printing
●
●
●
●
Verify the following
Check the printer lights
Check the printer cable connection
If the printer still does not print
Verify the following
Verify the following conditions if the printer is not printing:
●
●
●
●
●
●
●
The printer is connected to the power source.
The cable connections are secure.
The printer is turned on.
The print cartridges are correctly installed.
The paper or other media is correctly loaded in the In tray.
The printer cover is closed.
The rear access door is attached.
Check the printer lights
The printer lights indicate the printer status and alert you to potential problems.
For more information, see Printer lights are on or flashing.
Check the printer cable connection
If the printer cable is attached to a USB hub, a printing conflict might exist. Two
methods are available for solving the conflict:
●
●
User's Guide
Attach the printer USB cable directly to your computer.
When printing, do not use other USB devices that are attached to the hub.
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Chapter 10
If the printer still does not print
1
2
Select the topic below that best describes the problem:
– Paper jam
– Out-of-paper message
– Printer ejects paper
If the printer still does not print, shut down and then restart your computer.
Paper jams and other paper problems
●
●
●
●
●
Paper jams
Printer prints on multiple sheets at once
Printer does not feed paper
Printer ejects paper
Out-of-paper message
Paper jams
Caution Do not clear a paper jam from the front of the printer.
Follow these steps to remove a paper jam:
1
2
3
4
5
70
Press the Resume button.
If the paper jam does not clear, then go to the next step.
Turn off the printer.
Remove the rear access door. Press the handle to the right, and then pull out the
door.
Remove any paper that is inside the printer by pulling it out from the back of the
printer.
If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
Replace the rear access door.
HP Deskjet 5700 Series
6
7
Turn on the printer, and then press the Resume button.
Print the document.
Note If paper jams occur frequently, try using a heavier paper. See the reference guide
for paper weight specifications.
Printer prints on multiple sheets at once
If the printer prints on several sheets at once, check the following:
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that is within the recommended specifications.
For paper weight specifications, see the reference guide that came with the printer.
Paper might be loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too far
toward the back of the printer. Reload the paper into the paper tray, pushing the paper
until you feel resistance.
The printer might also print on multiple sheets at once if different paper types are loaded
in the In tray. For example, photo paper might be put on top of plain paper. Empty the In
tray and load only the paper type that is appropriate for the document that you are
printing.
Printer does not feed paper
Try one or more of the following solutions:
●
●
●
Reduce the number of sheets in the paper tray.
Remove the paper from the tray, and then reload it.
Use a different type of paper.
Printer ejects paper
If the printer ejects the paper, try one of the following solutions:
●
●
●
User's Guide
Move the printer away from direct sunlight. The printer might have been placed in
direct sunlight, which can affect the Automatic Paper-Type Sensor.
Select a paper type other than Automatic.
If you are performing a color calibration, install both the tri-color and the photo print
cartridges.
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Chapter 10
●
●
Verify that the protective piece of plastic tape has been removed from the print
cartridges.
If you are printing a borderless document and the Resume light and a Print
Cartridge Status light are flashing, you might be trying to print a borderless
document with only the black print cartridge installed. When printing a borderless
document, always have the tri-color print cartridge and a black or photo print
cartridge installed.
Out-of-paper message
If an out-of-paper message appears, follow these guidelines.
Photos are not printing correctly
●
●
●
●
●
Reload the paper tray
Check the printer properties
Colors are tinted or incorrect
Horizontal lines appear on a photo
Part of the photo is faded
Reload the paper tray
1
2
3
Place the photo paper in the In tray with the side to be printed on facing down.
Verify that the photo paper is flat.
Slide the paper forward until it stops.
Slide the paper guide firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.
Check the printer properties
Open the Printer Properties dialog box and verify the following options:
Tab
Setting
Size is: An appropriate paper size
Paper/Quality
Type is: An appropriate photo paper
Print quality: Best or Maximum dpi
Colors are tinted or incorrect
If colors in photos appear tinted or incorrect, follow these steps:
1
2
3
4
5
72
Verify that neither print cartridge is low on ink.
If neither print cartridge is low on ink, then go to step 2.
Align the print cartridges.
Reprint the photo.
If colors are still tinted or incorrect, calibrate the color.
Both a photo print cartridge and a tri-color print cartridge must be installed for color
calibration.
Reprint the photo.
HP Deskjet 5700 Series
6
7
8
If colors continue to appear tinted or incorrect, open the Printer Properties dialog
box, click the Color tab, and then click the Advanced color settings button.
Adjust the colors by using the Advanced color settings dialog box.
Here are some guidelines to follow:
– If the colors are too yellow, move the Color Tone slider toward Cooler.
– If the colors are too blue, move the Color Tone slider toward Warmer.
Reprint the photo.
Horizontal lines appear on a photo
If light or dark horizontal lines appear on photos, follow this procedure:
1
2
3
4
Clean the print cartridges.
Reprint the photo.
If horizontal lines still occur, perform a print quality calibration.
A black and a tri-color print cartridge must be installed for print quality calibration.
Reprint the photo.
Part of the photo is faded
●
●
User's Guide
Fading occurs on the edges of a photo
Fading occurs near the edges of a photo
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Chapter 10
Fading occurs on the edges of a photo
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a
plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If
the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see Storing and handling
photo paper.
Fading occurs near the edges of a photo
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a
photo, try the following solutions:
●
●
●
Install a photo print cartridge and a tri-color print cartridge in the printer.
Open the Printer Properties dialog box, click the Paper/Quality tab, and then set
the Print quality to Maximum dpi.
Rotate the image 180°.
Print quality is poor
●
●
●
74
Streaks and missing lines
Print is faded
Blank pages print
HP Deskjet 5700 Series
●
Too much or too little ink appears on the page
Note For help with photo print quality, see Photos are not printing correctly
Streaks and missing lines
If your printed pages are missing lines or dots or if streaks appear, the print cartridges
might be low on ink or might need to be cleaned.
Print is faded
●
●
●
●
Verify that neither of the print cartridges is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge. For the
correct part numbers, see the reference guide that came with the printer.
Verify that a black print cartridge is installed.
If the black text and images on your printouts are faded, you might be printing with
only the tri-color print cartridge. Insert a black print cartridge, in addition to the tricolor print cartridge, for optimal black print quality.
Verify that the protective piece of plastic tape has been removed from the print
cartridges.
Consider selecting a higher print quality.
Blank pages print
●
The protective piece of plastic tape might still be attached to the print cartridges.
Verify that the plastic tape has been removed from the print cartridges.
●
The print cartridges might be out of ink. Replace one or both empty print
cartridges.
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Chapter 10
●
●
The printer might be in direct sunlight. Direct sunlight can adversely affect the
Automatic Paper-Type Sensor. Move the printer out of direct sunlight.
You might be trying to print a borderless document with only the black print
cartridge installed. When printing a borderless document, always have the tri-color
print cartridge and a black or photo print cartridge installed.
Too much or too little ink appears on the page
●
●
Adjust the ink volume and dry time
Select a specific paper type
Adjust the ink volume and dry time
1 Open the Printer Properties dialog box.
2 Click the Basics tab, and then click the Advanced features button.
The Advanced features dialog box appears.
3 Move the Ink volume slider toward Light or Heavy.
Note If you increase the ink volume, move the Dry time slider toward More to
avoid smearing the ink.
4
Click OK, and then click OK again.
Select a specific paper type
1 Open the Printer Properties dialog box.
2 Click the Paper/Quality tab.
3 In the Type is field, select an appropriate paper type.
Do not select Automatic.
4 Click OK, and then click OK again.
Document is misprinted
●
●
●
●
●
Text and images are misaligned
Document is printed off-center or at an angle
Parts of the document are missing or printed in the wrong place
Envelope is printed at an angle
Document does not reflect the new print settings
Text and images are misaligned
If the text and images on your printouts are misaligned, then align the print cartridges.
Document is printed off-center or at an angle
1
2
3
76
Verify that the paper is correctly placed in the In tray.
Verify that the paper guide fits firmly against the edge of the paper.
Reprint the document.
HP Deskjet 5700 Series
Parts of the document are missing or printed in the wrong place
Open the Printer Properties and confirm the following options:
Tab
Setting
Basics
Orientation: Verify the appropriate orientation.
Paper/Quality
Size is: Verify the appropriate paper size.
Effects
Scale to fit: Select this option to scale text and
graphics to the paper.
Finishing
Poster printing: Verify that Off is selected.
If parts of the document are still missing, the printer settings might be overridden by the
software program print settings. Select the appropriate print settings from within the
software program.
Envelope is printed at an angle
1
2
3
Slide the flap inside the envelope before loading it in the printer.
Confirm that the paper guide fits firmly against the edge of the envelope.
Reprint the envelope.
Document does not reflect the new print settings
The printer settings might differ from the software program print settings. Select the
appropriate print settings within the software program.
Problems with borderless documents
●
●
●
●
●
●
●
Borderless printing guidelines
Streaks appear in a light portion of a photo
Horizontal lines appear on a photo
Image is printed at an angle
Ink smears
Part of the photo is faded
Photo has an unwanted border
Borderless printing guidelines
When printing borderless photos or brochures, follow these guidelines:
●
●
●
●
User's Guide
Verify that the paper size that is specified in the Paper size drop-down list on the
Printing Shortcuts tab matches the size of the paper that is loaded in the In tray.
Select the appropriate paper type in the Paper type drop-down list on the Printing
Shortcuts tab.
If printing in grayscale, select High quality under Print in grayscale on the Color
tab.
Do not print borderless documents in ink-backup mode. Always have two print
cartridges installed in the printer when printing borderless documents.
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Chapter 10
Streaks appear in a light portion of a photo
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from
one of the long edges of the photo, try the following solutions:
●
●
●
Install a photo print cartridge in the printer.
Rotate the image 180°.
Open the Printer Properties dialog box, click the Paper/Quality tab, and then set
the Print quality to Maximum dpi.
Horizontal lines appear on a photo
If light or dark horizontal lines appear on photos:
1
2
3
4
78
Clean the print cartridges.
Reprint the photo.
If the lines still occur, perform a print quality calibration.
Both a black and a tri-color print cartridge must be installed for print quality
calibration.
Reprint the photo.
HP Deskjet 5700 Series
Image is printed at an angle
Verify that no problem exists with the source image. For example, if you are printing a
scanned image, verify that the image was not crooked when it was scanned.
If the problem is not caused by the source image, follow these steps:
1
2
3
4
Remove all paper from the In tray.
Load the paper correctly in the In tray.
Verify that the paper guide fits firmly against the edge of the paper.
Follow loading instructions for the paper type.
Ink smears
Follow these guidelines if ink smears appear on the back of the photos, or if the paper
sticks together:
●
●
Use an HP photo paper.
Verify that the photo paper is not curled. If the photo paper is curled, place the
paper in a plastic bag and gently bend it the opposite direction of the curl until the
paper lies flat.
If the paper is not curled, then follow these steps:
1
2
3
4
5
Open the Printer Properties dialog box.
Click the Basics tab.
Click the Advanced features button.
The Advanced features dialog box appears.
Move the Dry time slider toward More.
Move the Ink volume slider toward Light.
Note The colors in the image might become lighter.
6
Click OK.
If the problem persists, try the following steps:
1
2
3
Remove the photo paper, and then load plain paper in the In tray.
Press and hold down the Print Cancel button until the printer starts printing a selftest page, and then release the button.
Repeat step 2 until the self-test page contains no ink smears.
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Chapter 10
Part of the photo is faded
●
●
Fading occurs on the edges of a printout
Fading occurs near the edges of a photo
Fading occurs on the edges of a printout
Verify that photo paper is not curled. If the photo paper is curled, place the paper in a
plastic bag and gently bend it in the opposite direction of the curl until the paper lies
flat. If the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see Storing and handling
photo paper.
Fading occurs near the edges of a photo
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a
photo, try the following solutions:
●
●
●
80
Install a photo print cartridge in the printer.
Open the Printer Properties dialog box, click the Paper/Quality tab, and then set
the Print quality to Maximum dpi.
Rotate the image 180°.
HP Deskjet 5700 Series
Photo has an unwanted border
●
●
For most paper types
For photo paper with a tear-off tab
For most paper types
If the photo has an unwanted border, try one of the following solutions:
●
●
●
Align the print cartridges.
Open the Printer Properties dialog box, click the Paper/Quality tab, and then verify
that the selected paper size matches both the paper size that the photo is formatted
for and the size of the paper that is loaded in the In tray.
Verify that no problem exists with the source image. For example, if you are printing a
scanned image, verify that the image was not crooked when it was scanned.
For photo paper with a tear-off tab
If the border appears below the tear-off tab, remove the tab.
If the border appears above the tear-off tab:
●
●
Align the print cartridges.
Verify that no problem exists with the source image. For example, if you are printing a
scanned image, verify that the image was not crooked when it was scanned.
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Chapter 10
Error messages
●
●
Out-of-paper message
Other error messages
Out-of-paper message
●
●
If the In tray contains paper
If the In tray is empty
If the In tray contains paper
1 Verify the following:
– A sufficient amount of paper is in the In tray (at least ten sheets).
– The In tray is not overly full.
– The paper stack is touching the back of the In tray.
2 Slide the paper guide so it fits firmly against the edge of the paper.
3 Press the Resume button to continue printing.
If the In tray is empty
1 Load paper in the tray.
2 Press the Resume button to continue printing.
Other error messages
●
●
●
“There was an error writing to USB port”
“There was an error writing to LPT1”
“Two-way communication cannot be established” or “Printer not responding”
“There was an error writing to USB port”
The printer might not be receiving correct data from another USB device or USB hub.
Connect the printer directly to the USB port on the computer.
“There was an error writing to LPT1”
The USB cable might not have been attached before installing the printer software.
82
HP Deskjet 5700 Series
Uninstall, and then reinstall, the software.
“Two-way communication cannot be established” or “Printer not responding”
The printer might not be able to communicate with the computer if the USB cable is too
long.
If you receive this error message, make sure that the USB cable is not greater than 5
meters (approximately 16 feet, 5 inches) in length.
Printer lights are on or flashing
●
●
●
●
●
What the lights indicate
Power light is flashing
Resume light is flashing
Print Cartridge Status light is on or flashing
All lights are flashing
What the lights indicate
The printer lights indicate the printer status.
1
Power light
2
Print Cartridge Status lights
3
Resume light
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Chapter 10
Power light is flashing
1
Power light
If the Power light is flashing, the printer is preparing to print. The light stops flashing
when the printer has received all data.
Resume light is flashing
If the Resume light is flashing, check the following conditions:
1
Resume light
The printer might be out of paper
1 Place paper in the In tray.
2 Press the Resume button.
A paper jam might exist
Follow these instructions to clear a paper jam.
Print Cartridge Status light is on or flashing
The printer has two print cartridge status lights.
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HP Deskjet 5700 Series
1
2
The left status light represents the tri-color print cartridge, which is installed in the
left side of the print cartridge cradle.
The right status light represents the black or the photo print cartridge. One of these
print cartridges is installed in the right side of the print cartridge cradle.
If the light is on and not flashing
● Check to see if a print cartridge is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge.
● If neither print cartridge is low on ink, press the Resume button. If the Print
Cartridge Status light remains on, turn off, and then turn on the printer.
If the light is on and flashing
Verify that the correct print cartridges are installed.
If you were printing a borderless document when the light started flashing, follow the
borderless printing guidelines.
Otherwise, follow these steps:
1
2
3
Open the printer cover, remove the print cartridge on the right, and then close the
cover.
Follow one of these steps:
– If the light is flashing: Open the printer cover, replace the print cartridge that
you removed, and then remove the other print cartridge. Go to step 3.
– If the light is off: There is a problem with the print cartridge that you removed.
Go to step 3.
Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer.
If the light continues to flash, replace the print cartridge.
All lights are flashing
The printer might need to be restarted.
1
2
3
4
5
User's Guide
Press the Power button to turn off the printer, and then press the Power button to
restart the printer.
Proceed to step 2 if the lights continue to flash.
Press the Power button to turn off the printer.
Disconnect the printer power cord from the electrical outlet.
Reconnect the printer power cord to the electrical outlet.
Press the Power button to turn on the printer.
85
Chapter 10
Document prints slowly
●
●
●
●
●
●
Multiple software programs are open
Complex documents, graphics, or photos are printing
Best or maximum dpi print mode is selected
Printer is in ink-backup mode
Printer software is outdated
Computer does not meet system requirements
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
Complex documents, graphics, or photos are printing
Documents containing graphics or photos print more slowly than text documents.
If your computer does not have enough memory or disk space to print the document
under normal conditions, you can use Low Memory Mode. Using this option can reduce
the quality of the printout. Low Memory Mode also turns off 4800 x 1200 optimized dpi
printing.
To activate Low Memory Mode, perform the following steps:
1
2
3
4
Open the Printer Properties dialog box.
Click the Basics tab, and then click the Advanced Features button.
Select the Low Memory Mode check box.
Print the document.
Best or maximum dpi print mode is selected
The printer prints more slowly when Best or Maximum dpi is selected as the print
quality. To increase the printer speed, select a different print quality mode.
Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode.
To increase the print speed, use two print cartridges in the printer.
Printer software is outdated
Outdated printer software might be installed.
For information about updating the printer software, visit HP’s Web site at
www.hp.com/support.
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the
hard drive, the printer processing time will be longer.
1
86
Verify that the computer hard disk space, RAM, and processor speed meet the
system requirements.
HP Deskjet 5700 Series
2
The system requirements are listed in the reference guide that came with the
printer.
Make space available on the hard drive by deleting unwanted files.
If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, shut
down your computer and then restart it.
If you still have problems after restarting your computer, go to HP customer support at
www.hp.com/support.
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87
Chapter 10
88
HP Deskjet 5700 Series
11
Supplies
●
●
Paper
USB cables
Paper
This list is subject to change. Go to the HP Web site at www.hp.com/support for an updated list.
HP Bright White Inkjet Paper
HPB250 Letter, 250 sheets
HPB1124 Letter, 500 sheets
C5977B A4, 250 sheets
C1825A A4, 500 sheets (Europe/Asia)
HP Premium Paper
51634Y Letter, 200 sheets
51634Z A4, 200 sheets
HP Brochure & Flyer Paper, Matte
C5445A Letter, 100 sheets
HP Brochure & Flyer Paper, Gloss
C6817A Letter, 50 sheets
C6818A A4, 50 sheets
HP Tri-Fold Brochure Paper, Gloss
C7020A Letter, 100 sheets
Q2525A A4, 50 sheets
HP Tri-Fold Brochure Paper, Matte
Q5543A Letter, 100 sheets
HP Premium Inkjet Transparency Film
C3828A Letter, 20 sheets
C3834A Letter, 50 sheets
C3832A A4, 20 sheets
C3835A A4, 50 sheets
HP Premium Plus Photo Paper, Glossy
Q2502A 4x6 in, 60 sheets (U.S.)
Q2502AC 4x6 in, 60 sheets (Canada)
Q2502AC 4x6 in, 60 sheets (Canada)
Q2502AC 4x6 in, 60 sheets (Canada)
Q2503A 10x15 cm, 20 sheets (Europe)
Q2504A 10x15 cm, 20 sheets (Asia Pacific)
C6831A Letter, 20 sheets (U.S.)
Q1785A Letter, 50 sheets (U.S.)
Q5493A Letter, 100 sheets (U.S.)
C6831AC Letter, 20 sheets (Canada)
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Chapter 11
C6832A A4, 20 sheets (Europe)
Q1786A A4, 50 sheets (Europe)
Q1951A A4, 20 sheets (Asia Pacific)
Q1933A A4, 20 sheets (Japan)
HP Premium Plus Photo Paper (with tear-off tab)
Q1977A 4x6 in, 20 sheets (U.S.)
Q1978A 4x6 in, 60 sheets (U.S.)
Q5431A 4x6 in, 100 sheets (U.S.)
Q1977AC 4x6 in, 20 sheets (Canada)
Q1978AC 4x6 in, 60 sheets (Canada)
Q1979A 10x15 cm, 20 sheets (Europe)
Q1980A 10x15 cm, 60 sheets (Europe)
Q1952A 10x15 cm, 20 sheets (Asia Pacific)
Q1935A 10x15 cm, 20 sheets (Japan)
HP Premium Plus Photo Paper, Matte
Q2506A 4x6 in, 60 sheets (U.S.)
Q2507A 10x15 cm, 20 sheets (Europe)
Q2508A 10x15 cm, 60 sheets (Europe)
C6950A Letter 20 sheets (U.S.)
Q5450A Letter, 50 sheets (U.S.)
C6950AC Letter, 20 sheets (Canada)
C6951A A4, 20 sheets (Europe)
Q1934A A4, 20 sheets (Japan)
HP Photo Paper, Glossy (with tear-off tab)
C7890A 4x6 in, 20 sheets (North America)
C7893A 4x6 in, 60 sheets (North America)
Q7891A 10x15 cm, 20 sheets (Europe)
Q7894A 10x15 cm, 60 sheets (Europe)
HP Photo Paper, Glossy
C1846A Letter, 25 sheets (U.S.)
C7896A Letter, 50 sheets (U.S.)
Q5437A A4, 25 sheets (Europe)
Q7897A A4, 50 sheets (Europe)
C6765A A4, 20 sheets (Asia Pacific)
C7898A A4, 20 sheets (Japan)
HP Premium Photo Paper, Glossy
Q5477A 4x6 in, 60 sheets (U.S.)
Q5477A 5x7 in, 20 sheets (U.S.)
Q5479A 10x15 cm, 20 sheets (Europe)
Q5480A 13x18 cm, 20 sheets (Europe)
C6039A Letter, 15 sheets (U.S.)
C6979A Letter, 50 sheets (U.S.)
Q5494A Letter, 100 sheets (U.S.)
Q5447A Letter, 120 sheets (U.S.)
90
HP Deskjet 5700 Series
C6039AC Letter, 15 sheets (Canada)
C6979AC Letter, 50 sheets (Canada)
Q2519A A4, 20 sheets (Europe)
C7040A A4, 50 sheets (Europe)
HP Premium Photo Paper, Glossy (with tear-off tab)
Q1988A 4x6 in, 20 sheets (U.S.)
Q1989A 4x6 in, 60 sheets (U.S.)
Q1990A 4x6 in, 100 sheets (U.S.)
Q1988AC 4x6 in, 20 sheets (Canada)
Q1989AC 4x6 in, 60 sheets (Canada)
Q1991A 10x15 cm, 20 sheets (Europe)
Q1992A 10x15 cm, 60 sheets (Europe)
HP Premium Photo Paper, Matte (with tear-off tab)
Q5435A 4x6 in, 60 sheets (U.S.)
Q5436A 10x15 cm, 20 sheets (Europe)
HP Premium Photo Paper, Matte
Q1993A Letter, 15 sheets (U.S.)
Q1994A Letter, 50 sheets (U.S.)
Q5433A A4, 20 sheets (Europe)
C5434A A4, 50 sheets (Europe)
HP Premium High Gloss Film
Q1973A Letter, 20 sheets (U.S.)
C3836A Letter, 50 sheets (U.S.)
C3836AC Letter, 50 sheets (Canada)
Q1981A Letter, 20 sheets (Europe)
C3837A Letter, 50 sheets (Europe)
Q1958A A4, 10 sheets (Japan)
HP Everyday Photo Paper, Semi-gloss (with tear-off tab)
Q5440A 4x6 in, 100 sheets (U.S.)
Q5440AC 4x6 in, 100 sheets (Canada)
Q5441A 10x15 cm, 100 sheets (Europe)
Q5442A 10x15 cm, 100 sheets (Asia Pacific)
HP Everyday Photo Paper, Semi-gloss
Q5498A Letter, 25 sheets (U.S.)
Q2509A Letter, 100 sheets (U.S.)
Q2509AC Letter, 100 sheets (Canada)
Q5451A A4, 25 sheets (Europe)
Q2510A A4, 100 sheets (Europe)
Q2511A A4, 100 sheets (Asia Pacific)
HP Advanced Photo Paper, Glossy
Q5461A 4x6 in, 60 sheets (U.S.)
Q5454A Letter, 25 sheets (U.S.)
Q5510A Letter, 50 sheets (U.S.)
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Chapter 11
HP Advanced Photo Paper, Glossy (with tear-off tab)
Q5508A 4x6 in, 20 sheets (U.S.)
Q5509A 4x6 in, 60 sheets (U.S.)
HP Matte Greeting Cards, White, Quarter-Fold
C6042A A4, 20 sheets (Europe)
HP Matte Greeting Cards, White, Half-Fold
C7018A Letter, 20 sheets (U.S.)
HP Photo Greeting Cards, Half-Fold
C6044A Letter, 10 sheets (U.S.)
C6045A A4, 10 sheets (Europe)
HP Textured Greeting Cards, Ivory, Half-Fold
C6828A 20 sheets
HP Textured Greeting Cards, Cream, Half-Fold
C6829A 20 sheets
HP Textured Greeting Cards, White, Half-Fold
C7019A 20 sheets
HP Linen Greeting Cards, Ivory, Half-Fold
C1787A 20 sheets
HP Linen Greeting Cards, White, Half-Fold
C1788A 20 sheets
HP Iron-On Transfers (for white fabrics)
C6049A Letter, 12 sheets (U.S.)
C6050A A4, 12 sheets (Europe)
C6055A A4, 12 sheets (Asia Pacific)
C7917A A4, 12 sheets (Japan)
HP Iron-On Transfers for Dark Fabric
C1974A 6 sheets
HP Matte Photo and Project Paper
Q5499A Letter, 50 sets
HP Glossy CD/DVD Labels
Q5501A 25 sets
HP Matte CD/DVD Labels
Q5500A 25 sets
USB cables
C6518A HP USB A-B 2–meter cable
92
HP Deskjet 5700 Series
12
Specifications
●
Printer specifications
Printer specifications
See the reference guide that came with your printer for complete printer specifications, including
this information:
●
●
●
●
User's Guide
Types, sizes, and weights of paper and other printing media that can be used with your
printer
Print speeds and resolutions
Power requirements
Computer operating system requirements
93
13
Environmental information
●
●
Environmental statement
Print cartridge recovery
Environmental statement
Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the
negative impact on the office environment and on the communities where printers are
manufactured, shipped, and used.
Reduction and elimination
Paper use: The Print Cancel button allows the user to save paper by quickly canceling a print job
as needed. This equipment is suitable for using recycled papers (in accordance with DIN 19 309).
Recycled paper: All paper documentation for this printer is printed on recycled paper.
Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from Hewlett-Packard’s
manufacturing processes.
Recycling
Design for recycling has been incorporated into this printer. The number of materials has been
kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have
been designed to separate easily. Fasteners and other connections are easy to locate, access,
and remove using common tools. High priority parts have been designed to access quickly for
efficient disassembly and repair.
Printer packaging: The packaging materials for this printer have been selected to provide
maximum protection for the least cost possible, while attempting to minimize environmental impact
and facilitate recycling. The rugged design of the HP Deskjet printer assists in minimizing both
packaging materials and damage rates.
Plastic parts: All major plastics and plastic parts are marked according to international standards.
All plastic parts used in the printer housing and chassis are technically recyclable and all use a
single polymer.
Product longevity: To ensure the longevity of your HP Deskjet printer, HP provides the following:
●
●
●
Extended warranty: Details can be found in the reference guide that came with your printer.
Replacement parts and consumables are available for a limited period after production has
stopped.
Product take-back: To return this product to HP at the end of its useful life, go to
www.hp.com/recycle. To return empty print cartridges to HP, see print cartridge recovery.
Note The extended warranty and product take-back options are not available in all
countries/regions.
Energy consumption
This printer was designed with energy conservation in mind. Not only does this save natural
resources, but it also saves money without affecting the high performance of the printer.
Energy consumption in standby mode: See the reference guide for energy consumption
specifications.
Energy consumption in off-mode: When the printer is off, an amount of energy is still being
consumed. Energy consumption can be prevented by turning the printer power off, then
disconnecting the end of the printer power cord from the electrical source.
94
HP Deskjet 5700 Series
Print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in HP’s Planet
Partner’s Program for inkjet cartridges. HP offers this program in more countries/regions than any
other inkjet cartridge manufacturer in the world. This program is provided as a free service to HP
customers as an environmentally sound solution for these products at end-of-life.
To participate, simply follow the directions provided on HP’s Web site at this address:
www.hp.com/recycle. This service is not available in all countries/regions. Customers may be
asked for their name, phone number, and address.
Because HP’s unique recycling processes are very sensitive to material contamination, we cannot
take back and recycle cartridges from other manufacturers. The end products of the recycling
process are used in the manufacture of new products, and HP must ensure the composition of the
material is consistent. To do that, we recycle only HP original cartridges. This program does not
extend to refilled cartridges.
Returned cartridges are separated for purification into raw materials for use in other industries to
manufacture new products. Examples of products made from recycled HP print cartridge materials
include automobile parts, trays used in microchip fabrication processes, copper wire, steel plates,
and the precious materials used in electronics. Depending on the model, HP is able to recycle up
to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and
composite parts) are disposed of in an environmentally responsible manner.
User's Guide
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Chapter 13
96
HP Deskjet 5700 Series
Index
A
accessibility 2
AdobeRGB 23
aligning print cartridges 63
auto-on/auto-off feature 62
Automatic Paper-Type
Sensor 14
B
booklet printing 36
borderless printing guidelines
77
brightness 22
brochure printing 30
buttons
Power button 7
Print Cancel button 8
Resume button 8
C
calibrating print quality 63
cleaning
print cartridges
automatically 64
print cartridges manually
65
printer body 64
color calibration 63
color tone 22
ColorSmart/sRGB 23
contrast enhancement 19
custom paper size 47
D
default print settings 43
Device Status window 58
digital flash 19
digital photos 19
document printing 28
document prints slowly
complex documents are
printing 86
ink-backup mode 86
maximum dpi selected 86
multiple programs are
open 86
User's Guide
printer software is
outdated 86
system requirements
dpi, maximum 21
duplexing 51
86
E
e-mail printing 26
energy consumption 94
envelope printing 29
environmental statement 94
error messages
out-of-paper message 82
printer is not responding
82
estimated ink level 68
Exif Print 24
F
Fast/economical printing
42
G
general everyday printing 42
grayscale printing 43
greeting card printing 31
H
Hewlett-Packard Company
notices 2
I
In tray 10
index card printing 35
ink, removing ink from skin and
clothing 64
ink-backup mode 13
installing print cartridges 60
iron-on transfer printing 39
L
label printing 34
letter printing 27
lights
all lights are flashing 85
Power light 7
Power light is flashing 84
Print Cartridge Status
light 8
Print Cartridge Status light is
flashing 84
Resume light 8
Resume light is flashing 84
low ink 68
M
maintenance
print cartridges 66
printer body 64
maximum dpi 21
N
networking 15
O
Out tray
10
P
page order, setting 44
paper jam 70
paper ordering information 89
paper trays
folding paper trays 11
In tray 10
Out tray 10
unfolding paper trays 9
paper type, selecting 48
photo paper, storing and
handling 24
photo print cartridge 20
photo printing
borderless photos 16
photos with a border 18
saving money 24
photo printing problems
colors are incorrect 72
part of photo is faded 73
verifying print settings 72
PhotoREt printing 21
photos, digital 19
postcard printing 32
poster printing 37
presentation printing 43
97
Print Cartridge Status lights 8
print cartridges
aligning 63
cleaning automatically 64
cleaning manually 65
installing 60
maintaining 66
ordering information 68
photo print cartridge 20
recycling 95
replacing 13
selection numbers 60
storing 66
used with the printer 12
print preview 46
print quality 44
print quality, calibrating 63
print settings
advanced color settings 22
changing 58
default settings 43
print task quick sets 49
printer features 5
printer is not printing 69
printer lights are flashing 83
printer properties 58
printer Toolbox 67
printing
4800 x 1200 optimized
dpi 21
booklets 36
borderless photos 16
brochures 30
color management 23
custom paper size 47
digital photos 19
documents 28
e-mails 26
envelopes 29
Exif Print 24
Fast/economical 42
general everyday printing
42
grayscale 43
greeting cards 31
high quality 21
index cards and small
media 35
iron-on transfers 39
labels 34
letters 27
maximum dpi 21
98
multiple pages on single
sheet 45
PhotoREt 21
photos 16
photos with a border 18
postcards 32
posters 37
presentation printing 43
print preview 46
print quality 44
print settings 58
print task quick sets 49
resizing documents 54
selecting a paper type 48
setting the page order 44
tips 41
transparencies 33
two-sided printing 51
watermarks 56
with one print cartridge 13
printing tips 41
R
recycling
print cartridges 95
red eye removal 19
removing ink from skin and
clothing 64
resizing documents 54
S
saturation 22
settings 58
sharpness 19
SmartFocus 19
smoothing 19
supplies 89
T
test page, printing 67
Toolbox 67
transparency printing 33
troubleshooting
all lights are flashing 85
blank pages print 75
borderless printing
guidelines 77
borderless printing
problems 77
document does not reflect
new print settings 77
document is printed offcenter or at angle 76
document prints slowly 86
envelope prints at angle
77
error messages 82
horizontal lines appear on
photo 73
image prints at angle 79
ink smears 79
misprinted document 76
multiple pages print at
once 71
out-of-paper message 82
paper jam 70
parts of the document are
missing or in wrong place
77
photo printing problems 72
poor print quality 74
Power light is flashing 84
Print Cartridge Status light is
flashing 84
print is faded 75
printer does not feed
paper 71
printer ejects paper 71
printer is not printing 69
Resume light is flashing 84
streaks and missing lines
75
streaks on photo 78
text and images are
misaligned 76
too little ink on the page 76
too much ink on the page
76
unwanted border on
photo 81
two-sided printing 51
U
USB
cable 92
connecting to the printer
15
W
watermarks 56
What's This help 58
HP Deskjet 5700 Series
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