HP 6980 Series, Deskjet 6980 Printer series User's manual

HP 6980 Series, Deskjet 6980 Printer series User's manual
HP Deskjet 6980 series
User's guide
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-Packard,
except as allowed under copyright
laws.
The only warranties for HP products
and services are set forth in the express
warranty statements accompanying
such products and services. Nothing
herein should be construed as
constituting an additional warranty. HP
shall not be liable for technical or
editorial errors or omissions contained
herein.
Acknowledgements
Apple, the Apple logo, ColorSync, the
ColorSync logo, Finder, Mac,
Macintosh, MacOS, Powerbook, Power
Macintosh, and Quickdraw are
trademarks of Apple Computer, Inc.,
registered in the U.S. and other
countries.
Adobe, Adobe Photoshop, and Acrobat
are trademarks of Adobe Systems
Incorporated.
Bluetooth is a trademark owned by its
proprietor and used by HewlettPackard Company under license.
Copyright 2005 Hewlett-Packard
Development Company, L.P.
Contents
1
2
3
8
Welcome ................................................................................................................4
Special features ....................................................................................................5
Get started .............................................................................................................6
Printer features .......................................................................................................6
Buttons and lights ...................................................................................................8
Paper trays ...........................................................................................................10
Photo/envelope feeder .........................................................................................12
Print cartridges .....................................................................................................15
Ink-backup mode ..................................................................................................16
Automatic paper-type sensor ...............................................................................17
Connect to the printer ........................................................................................18
USB ......................................................................................................................18
Wireless networking .............................................................................................19
Wired Ethernet networking ...................................................................................46
Bluetooth wireless printing ...................................................................................53
Print photos ........................................................................................................57
Print borderless photos ........................................................................................57
Print photos with a border ....................................................................................59
HP Real Life technologies ....................................................................................60
Photo print cartridge .............................................................................................61
Maximum dpi ........................................................................................................62
Color options ........................................................................................................62
Advanced color management ...............................................................................63
Gray photo print cartridge .....................................................................................63
Print black-and-white photos ................................................................................64
Store and handle photo paper ..............................................................................64
Save money when printing photos .......................................................................65
Print photos from a digital camera ...................................................................66
Use a PictBridge camera ......................................................................................66
Use a Bluetooth camera phone ............................................................................68
Print other documents .......................................................................................69
E-mail ...................................................................................................................69
Letters ...................................................................................................................70
Documents ...........................................................................................................71
Envelopes .............................................................................................................72
Brochures .............................................................................................................73
Greeting cards ......................................................................................................74
Postcards ..............................................................................................................75
Transparencies .....................................................................................................76
Labels ...................................................................................................................77
Index cards and other small media ......................................................................78
Iron-on transfers ...................................................................................................79
Banners ................................................................................................................80
CD/DVD tattoos ....................................................................................................81
Printing tips .........................................................................................................83
User's guide
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General everyday printing ....................................................................................83
Presentation printing ............................................................................................83
Select a print quality .............................................................................................83
Set the page order ................................................................................................84
Print collated copies .............................................................................................84
Print multiple pages on a single sheet of paper ...................................................84
Select a paper type ..............................................................................................85
Select a paper source ..........................................................................................85
Automatic two-sided printing ................................................................................86
Resize a document ...............................................................................................87
9 Printer software ..................................................................................................88
Print settings .........................................................................................................88
Manage the printer (Mac OS X 10.3 and later) ....................................................89
Manage the printer (Mac OS X 10.2) ...................................................................89
View and change the status of a print job (Mac OS X 10.3 and later) ..................90
View and change the status of a print job (Mac OS X 10.2) .................................90
10 Maintenance ........................................................................................................92
Install print cartridges ...........................................................................................92
Set the auto-off feature .........................................................................................95
Align the print cartridges .......................................................................................95
Calibrate color ......................................................................................................96
Automatically clean print cartridges ......................................................................96
Print a test page ...................................................................................................96
View estimated ink levels .....................................................................................96
Maintain the printer body ......................................................................................97
Remove ink from your skin and clothing ..............................................................97
Manually clean print cartridges .............................................................................97
Maintain print cartridges .......................................................................................98
HP Printer Utility ...................................................................................................99
11 Troubleshooting ...............................................................................................101
Ethernet problems ..............................................................................................101
Wireless communication problems .....................................................................103
Printer does not print ..........................................................................................107
Paper jam ...........................................................................................................108
Paper problems ..................................................................................................109
Paper mismatch ..................................................................................................110
Printer is stalled ..................................................................................................110
Print cartridge problems .....................................................................................111
Photos do not print correctly ...............................................................................113
PictBridge problems ...........................................................................................115
Bluetooth printing problems ................................................................................116
Banners do not print correctly ............................................................................117
Print quality is poor .............................................................................................117
Document is misprinted ......................................................................................119
Problems with borderless documents ................................................................119
Error messages ..................................................................................................123
Printer lights are on or flashing ...........................................................................124
Document prints slowly .......................................................................................126
If you continue to have problems .......................................................................127
HP support process ............................................................................................127
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Contents
12 Accessories ......................................................................................................128
Automatic Two-Sided Printing Accessory (duplexer) .........................................128
250-Sheet Plain Paper Tray ...............................................................................133
Auto Two-Sided Print Accessory with Small Paper Tray ....................................137
13 Supplies .............................................................................................................148
Paper ..................................................................................................................148
USB cables .........................................................................................................148
Accessories ........................................................................................................148
14 Specifications ...................................................................................................149
Printer specifications ..........................................................................................149
15 Environmental information ..............................................................................150
Environmental statement ....................................................................................150
Print cartridge recovery ......................................................................................151
User's guide
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Welcome
To find an answer to a question, select one of the following topics:
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Special features
Get started
Connect to the printer
Print photos
Print photos from a digital camera
Print other documents
Printing tips
Printer software
Maintenance
Troubleshooting
Optional accessories
Supplies
Specifications
Environmental information
HP Deskjet 6980 series
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Special features
Congratulations! You have purchased an HP Deskjet printer that is equipped with several
exciting features:
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User's guide
Built-in networking capabilities: Connect to either a wired or a wireless network
without using an external print server.
Ink-backup mode: Use ink-backup mode to continue printing with one print
cartridge when the other print cartridge has run out of ink.
Print Cancel button: Cancel print jobs at the touch of a button.
Borderless printing: Use the entire page surface when printing photos and
brochures with the borderless printing feature.
Real Life technologies: Get better photos easier with HP Real Life technologies.
Automatic red-eye removal and adaptive lighting to enhance detail in shadows are
just a few of the many technologies included.
Six-ink upgradeable printing: Enhanced photo printing with a six-ink photo print
cartridge (purchased separately).
HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance
resulting in vivid colors that last. HP Vivera Inks are specially-formulated and
scientifically tested for quality, purity and fade resistance.
Printing from a digital camera: Print photos directly from a PictBridge-compatible
camera using the front USB port.
Automatic paper-type sensor: Use the auto paper-type sensor to optimize print
quality for various papers.
Quiet mode: Use the Quiet mode button when you require quieter printing, such as
when a baby is sleeping nearby, or when clients are in the office.
Photo/envelope feeder: Use the photo/envelope feeder to conveniently print single
envelopes, photos, or postcards.
Bluetooth printing: Print images without a cable using Bluetooth. Use an optional
HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices
to the printer without a cable connection.
Optional Automatic Two-Sided Printing Accessory: Purchase an Automatic
Two-Sided Printing Accessory to print two-sided documents automatically.
Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase an
Auto Two-Sided Print Accessory with Small Paper Tray to print two-sided documents
automatically and load small media from the back of the printer.
Optional 250-Sheet Plain Paper Tray Accessory: Purchase a 250-Sheet Plain
Paper Tray Accessory to expand the printer's paper-handling capability.
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Get started
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Printer features
Buttons and lights
Paper trays
Photo/envelope feeder
Print cartridges
Ink-backup mode
Automatic paper-type sensor
For a description of the optional accessories, see the optional accessories page.
Printer features
The printer has several features to make printing easier and more efficient.
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1
Buttons and lights
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Paper trays
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Photo/envelope feeder
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Front USB port
HP Deskjet 6980 series
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Print cartridges
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Automatic paper-type sensor (not illustrated)
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Ink-backup mode (not illustrated)
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Rear USB port
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Wired Ethernet port
Optional accessories
Automatic Two-Sided
Printing Accessory
(optional)
User's guide
250-Sheet Plain Paper
Tray (optional)
Auto Two-Sided Print Accessory
with Small Paper Tray (optional)
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Chapter 3
Buttons and lights
Use the printer buttons to turn the printer on and off, cancel a print job, restart a job,
operate in Quiet mode, and set up a wireless connection with SecureEasySetup. The
printer lights give you visual cues about the status of the printer.
1
Power button and light
2
Print Cancel button
3
Resume button and light
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Report Page button
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Quiet mode button
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SecureEasySetup button
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Network light
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Print Cartridge Status lights
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Wireless Status light
For a description of the following buttons and lights, click the appropriate option:
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Report Page button
SecureEasySetup button
Network light
Wireless Status light
Power button and light
Use the Power button to turn the printer on and off. It can take a few seconds for the
printer to turn on after you press the Power button.
The Power light flashes when the printer is processing.
Caution Always use the Power button to turn the printer on and off. Using a
power strip, surge protector, or a wall-mounted switch to turn the printer on and
off might cause printer failure.
The printer is designed with an auto-off feature that, when set, automatically places the
printer into a low power mode when it has been idle for 30 minutes. In this mode, the
printer continues to consume a maximum 3.0 watts of power with the radio off (maximum
5.5 watts with the radio on) and turns back on automatically when print jobs are sent to
the printer. You can manually turn the printer off by pressing and holding the Power button
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HP Deskjet 6980 series
for three seconds. When the printer is manually turned off, the printer uses less than one
watt of power.
Note Energy consumption can be prevented by turning the printer power off,
and then disconnecting the end of the printer power cord from the electrical
source.
Print Cancel button
Pressing the Print Cancel button cancels the current print job.
Resume button
The Resume light flashes when an action is required, such as loading paper or clearing
a paper jam. When the problem is solved, press the Resume button to continue printing.
Quiet mode button
Use the Quiet mode button when you require quieter printing, such as when a baby is
sleeping nearby, or when clients are in the office. By pressing the Quiet mode button,
the speed and sound level of the print job is reduced. To resume normal printing speed,
press the Quiet mode button again. The button is illuminated when Quiet mode is active.
Quiet mode can be used in Normal, Fast Normal, and Draft print modes.
If the printer is printing while the Quiet mode button is pressed, Quiet mode goes into
effect on the next page. The light on the Quiet mode button will blink to show that the
mode is pending, and then turn on fully when Quiet mode is in effect.
Print Cartridge Status lights
The Print Cartridge Status lights indicate the status of the print cartridges.
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User's guide
Print Cartridge Status lights
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Chapter 3
1.
2.
The left status light represents the tri-color print cartridge, which is installed in the
left side of the print cartridge cradle.
– The light is on and solid when the tri-color print cartridge is low on ink.
– The light flashes when the tri-color print cartridge needs to be serviced.
The right status light represents the print cartridge that is installed on the right side
of the print cartridge cradle. That print cartridge can be the black print cartridge, the
photo print cartridge, or the gray photo print cartridge.
– The light is on and solid when the black, photo, or gray photo print cartridge is
low on ink.
– The light flashes when the black, photo, or gray photo print cartridge needs to
be serviced.
PictBridge lights
Plug a PictBridge-enabled camera into the front USB port using a digital camera USB
cable to print digital photographs.
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Connection light
2
Error light
When the camera is connected correctly, the green Connection light is illuminated. The
printer Power light flashes and the Connection light remains lit solid when printing from
the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the
amber Error light flashes.
Paper trays
The printer has two paper trays:
In tray
The In tray holds paper or other media.
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HP Deskjet 6980 series
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In tray
Slide the paper guides firmly against the edges of the media on which you are printing.
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Paper-width guide
2
Paper-length guide
Out tray
Printed pages are deposited in the Out tray.
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Out tray
2
Photo/envelope feeder
Use the photo/envelope feeder to print single envelopes, small photos, and cards.
Raise the Out tray to load paper or other media. Lower the Out tray before printing.
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To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. If
you are printing in the Fast Draft mode, unfold the Out-tray extension stop.
Do not unfold the Out-tray extension stop when printing on legal paper.
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Out-tray extension
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Out-tray extension stop
After the print job is complete, fold the Out-tray extension stop, and then push the Outtray extension into the Out tray.
Photo/envelope feeder
Use the photo/envelope feeder to print a variety of media sizes including the following
documents:
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Envelopes
Photos
Postcards
HP Deskjet 6980 series
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Photo/envelope feeder
Envelopes
Follow these steps to use the photo/envelope feeder for single envelopes:
1.
Insert the envelope into the photo/envelope feeder with the side to be printed on
facing down and the flap to the left.
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3.
Push the envelope into the printer as far as it will go without bending.
Print the envelope.
Photos
Follow these steps to use the photo/envelope feeder to print a single photo:
1.
2.
User's guide
Insert the photo paper into the photo/envelope feeder with the side to be printed on
facing down.
Gently push the photo paper into the photo/envelope feeder as far as it will
comfortably go.
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3.
Slide the photo/envelope feeder forward as far as it will go.
4.
Print the photo.
Postcards
Follow these steps to use the photo/envelope feeder to print a single postcard:
1.
2.
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Insert the postcard into the photo/envelope feeder with the side to be printed on
facing down.
Gently push the postcard into the photo/envelope feeder as far as it will comfortably
go.
3.
Slide the photo/envelope feeder forward as far as it will go.
4.
Print the postcard.
HP Deskjet 6980 series
Print cartridges
Four print cartridges can be used with the printer.
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Black print cartridge
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Tri-color print cartridge
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Photo print cartridge
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Gray photo print cartridge
Note The availability of print cartridges varies by country/region.
Use print cartridges
The print cartridges can be used in the following ways:
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Everyday printing: Use the black and tri-color print cartridges for everyday print
jobs.
Quality color photos: For more vibrant colors when printing color photographs or
other special documents, remove the black print cartridge and install a photo print
cartridge. The photo print cartridge, in combination with the tri-color print cartridge,
provides you with virtually grain-free photos.
Quality black-and-white photos: For outstanding black-and-white photographs,
remove the black print cartridge and use a gray photo print cartridge in combination
with the tri-color print cartridge.
Replace print cartridges
When buying print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
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Selection number label: Look at the label on the print cartridge that you are replacing.
User's guide
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Selection number label
Printer documentation: For a list of print cartridge selection numbers, see the
reference guide that came with the printer.
HP Printer Utility: Open the HP Printer Utility and then select the Supplies pane.
If a print cartridge runs out of ink, the printer can operate in ink-backup mode.
For information about installing a replacement print cartridge, see the print cartridge
installation page.
Ink-backup mode
Use the ink-backup mode to operate the printer with only one print cartridge. The inkbackup mode is initiated when a print cartridge is removed from the print cartridge cradle.
Ink-backup mode output
Printing in ink-backup mode slows the printer and affects the quality of printouts.
Installed print
cartridge
Result
Black print cartridge
Colors print as grayscale.
Tri-color print cartridge
Colors print but black is grayed and is not a true black.
Photo print cartridge
Colors print as grayscale.
Gray photo print
cartridge
Colors print as grayscale.
Note HP does not recommend using the photo print cartridge or the gray photo
print cartridge for ink-backup mode.
Exit ink-backup mode
Install two print cartridges in the printer to exit ink-backup mode.
For instructions about installing a print cartridge, see the print cartridge installation page.
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Automatic paper-type sensor
The HP automatic paper-type sensor detects the paper in the printer, and then selects
optimal print settings for that media. The result is fewer mouse clicks to start printing,
and automatic optimal print quality on plain, photo, brochure and other high-quality
papers. The sensor also checks the paper width to ensure it matches the size selected
in the printer software. If the widths are different, the printer warns you so that you do
not waste a sheet of paper.
When the auto paper-type sensor is engaged, the printer uses a red optical sensor light
to scan the first page of a document and determine the best paper-type setting and check
paper width. If the paper width is different from the printer software, the printer warns you
and gives you the opportunity to stop printing. If the width matches, the printer determines
the paper-type setting and the page is printed.
Note The Automatic Paper-Type Sensor is not available for documents that are
printed from the 250-Sheet Plain Paper Tray Accessory or the Auto Two-Sided
Print Accessory with Small Paper Tray.
For more information about using the automatic paper-type setting, see Select a paper
type.
Caution Do not place the printer in direct sunlight. Direct sunlight can interfere
with the auto paper-type sensor.
User's guide
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Connect to the printer
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Wireless networking
Wired Ethernet networking
Connecting a digital camera
USB
Bluetooth wireless printing
USB
The printer connects to the computer with a universal serial bus (USB) cable.
For instructions about connecting the printer with a USB cable, see the setup poster that
came with the printer.
Note A USB cable might not be packaged with the printer.
Change the printer from a USB connection to a network connection
If you initially installed the printer as a standalone printer with a USB connection, and
later decided to set up the printer on a network, you must change how the printer is
accessed. If you already understand how to connect to a network, you can use the
general instructions that follow. For more detailed instructions on connecting the printer
to a network, see the setup guide that came with the printer.
Note For optimal performance and security in a wireless network, use an access
point (such as a wireless router) to connect the printer.
To change a USB connection to a wireless connection
1. Unplug the USB connection from the back of the printer.
2. Insert the printer software CD in the computer CD-ROM drive.
The Setup Wizard begins.
3. On the Connection Type screen, select Wireless, and then click Next.
4. Follow the onscreen instructions to complete the network installation.
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HP Deskjet 6980 series
To change a USB connection to an Ethernet connection
1. Unplug the USB connection from the back of the printer.
2. Connect an Ethernet cable from the Ethernet port on the back of the printer to an
available Ethernet port on the router, switch, or access point.
3. Insert the printer software CD in the computer CD-ROM drive, and then follow the
onscreen instructions.
This runs the Setup Wizard.
4. On the Connection Type screen, select Wired Network, and then click Next.
5. Follow the onscreen instructions to complete the network installation.
Wireless networking
For setup information, click one of the following options:
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Wireless network basics
Wireless security
For a description of the printer's wireless feature, click one of the following options:
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SecureEasySetup button
Wireless Status light
Report Page button
Network light
Wireless radio
HP Report page
Embedded Web server (EWS)
Other information:
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Resetting the printer to the factory default settings
Troubleshooting
Glossary
Wireless networking basics
The printer's built-in wireless communications feature allows you to connect the printer
directly to an 802.11g or 802.11b Wi-Fi wireless network without the aid of an external
print server.
To install the printer on a wireless network, follow the wireless installation instructions in
the setup guide that came with the printer.
Wi-Fi
802.11g and 802.11b
Wi-Fi is a wireless communications technology that allows you to connect computers and
other devices (such as printers) to each other and the Internet without the use of wires.
The printer is compatible with two types of Wi-Fi technology: 802.11g and 802.11b.
Both 802.11g and 802.11b operate by radio transmission in the 2.4 Gigahertz (GHz)
frequency band. 802.11g devices communicate at a maximum speed of 54 megabits per
second (Mb/s). 802.11b devices communicate at a maximum speed of 11 Mb/s.
For instructions to switch the printer between 802.11b and 802.11g, click here.
802.11a
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802.11a is an emerging wireless networking technology that operates in the 5 GHz
frequency band and offers communication speeds similar to those of 802.11g. The printer
cannot communicate with 802.11a devices over a wireless connection.
If you have an 802.11a wireless network, you can use an Ethernet cable to connect the
printer to the network's Wireless Access Point (WAP) in order to achieve a processing
speed comparable to that of the 802.11a network. If your wireless network supports
802.11g and 802.11b technology, another option is to switch the rest of the network to
the lower frequency to use the printer wirelessly.
To connect the printer to an Ethernet network, follow the Ethernet network installation
instructions.
Adapters and access points
Adapters
While some devices, such as the printer, have built-in Wi-Fi capability, other devices
need an adapter to become Wi-Fi-enabled.
AirPort® cards are available from Apple for Macintosh products. See the card
documentation for installation and configuration instructions.
Access points
Infrastructure networks are a common variety of wireless network. An infrastructure
network requires the use of a Wireless Access Point (WAP).
A WAP acts as a central hub for a wireless network or as a router connecting the wireless
network to another network (such as the Internet or an Ethernet network). Devices on
the network communicate through the WAP.
Macintosh users may use an AirPort® Base Station as a WAP.
Wireless network examples
To see some examples of wireless networks, see the wireless network examples page.
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HP Deskjet 6980 series
Communication modes
There are two types of communication modes for wireless devices:
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Infrastructure mode
Ad hoc
Infrastructure mode
For optimal performance and security in a wireless network, HP recommends you use a
Wireless Access Point (WAP) (802.11b or g) to connect the printer and other network
devices. When network devices are connected through an access point, this is called an
infrastructure network. A wireless network without an access point is called an ad
hoc network.
The advantages of a wireless infrastructure network as compared to an ad hoc network
include:
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Advanced network security
Enhanced reliability
Network flexibility
Better performance, especially with 802.11g mode
Shared Internet access
What you need for a wireless infrastructure network
To connect the printer to a wireless network, you need the following:
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A wireless 802.11b or g network that includes a wireless access point
A desktop computer or laptop with either wireless networking support, or a network
interface card (NIC). You can use either an Ethernet (wired) connection or a wireless
connection from the computer to the access point. If you want to use an Ethernet
connection to the access point, follow the directions in the setup guide that came
with the printer.
Broadband Internet access (recommended) such as cable or DSL. If you connect
the printer on a wireless network that has Internet access, HP recommends that you
use a wireless router (access point) that uses Dynamic Host Configuration Protocol
(DHCP).
Network name (SSID)
WEP key (suggested), WPA Passphrase (if needed)
Ad hoc mode
When the printer is set to the ad hoc communication mode, the printer communicates
directly with other wireless devices on the network without the use of a WAP. You might
want to use an ad hoc connection if you do not want to invest in an access point, or you
want to set up a simpler, more casual network.
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Note An ad hoc network is available if you do not have an access point.
However, it provides little flexibility, a low level of network security, and slower
network performance than with an access point.
For a wireless ad hoc setup, you need to manually turn on the wireless radio.
Switch between 802.11b and 802.11g
The ad hoc communication mode defaults to 802.11b. The infrastructure communication
mode defaults to 802.11g. Use the printer's embedded Web server (EWS) to change
these settings.
Note To switch from ad hoc 802.11b to ad hoc 802.11g, the computer must have
an 802.11g card or adapter installed.
Wireless network settings
Devices (such as computers and printers) on a wireless network must share the following
settings:
Network name (SSID)
A network name, or "Service Set Identifier (SSID)," identifies a particular wireless
network. In order to operate on a network, a device must know the network's network
name.
For an in-depth explanation of network names, see the network names page.
Wireless profiles
A wireless profile is a group of network settings unique to a given wireless network. A
wireless device might have wireless profiles for several wireless networks. In order to
use the printer, the computer must be set to the profile for the printer's wireless network.
For example, a laptop that is used both at work and at home, might have one profile for
a wireless network at work and another profile for a wireless network at home.
The printer does not support multiple profiles.
For more information on wireless profiles, see the wireless profiles page.
Wireless security
Devices on a wireless network must share the same security settings.
For a description of the wireless security options available for the printer, see the wireless
security page.
Reduce interference in a wireless network
The following tips help reduce the chances for interference in a wireless network:
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HP Deskjet 6980 series
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Keep the wireless devices away from large metal objects, such as filing cabinets,
and other electromagnetic devices, such as microwaves and cordless telephones,
as these objects can disrupt radio signals.
Keep the wireless devices away from large masonry structures and other building
structures as these objects can absorb radio waves and lower signal strength.
For an infrastructure network, position the WAP in a central location in line of sight
with the wireless devices on the network.
Keep all wireless devices on the network within range of one another.
Printing
Computers on the network send print jobs directly to the printer, which prints them in the
order received.
The printer can accept print jobs sent simultaneously from four users.
For example, if five users each send a print job to the printer at the same time, the printer
accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job
should wait a few minutes and then resend the print job.
Wireless network examples
There are three common configurations for wireless networks:
Ad hoc networks
An ad hoc network is a type of wireless network in which devices directly communicate
with each other rather than through a Wireless Access Point (WAP).
For example, a simple ad hoc wireless network might consist of a laptop and a printer
communicating directly with one another.
Ad hoc networks are typically small and simple. Performance on these types of networks
can degrade if more than six devices are on the network.
Infrastructure networks
On an infrastructure network, devices, such as computers and printers, communicate
through a Wireless Access Point (WAP). WAPs act as routers or gateways on small
networks.
For example, a simple infrastructure wireless network might consist of a laptop and a
printer communicating through a WAP.
User's guide
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Mixed wired and wireless networks
Wireless devices often exist on a largely wired network.
In this case, a WAP is connected to the main network by an Ethernet cable plugged into
the WAP's WAN port. The WAP acts as the go-between for the wired devices and the
wireless devices. The wired devices communicate with the WAP over the Ethernet cable,
while the wireless devices communicate with the WAP over radio waves.
For example, a mixed wired and wireless network can consist of the following:
●
●
●
Several desktop computers
A WAP connected to an Ethernet network
A printer connected wirelessly to the WAP
In order to use the printer, a desktop computer sends a print job over the Ethernet cable
to the WAP. The WAP then wirelessly transmits the print job to the printer.
Wireless profiles
A wireless profile is a set of network settings unique to a given wireless network.
Many wireless devices have configuration utilities that allow the device to have wireless
profiles for several wireless networks. In order to use the printer, the computer must be
set to the profile for the printer's wireless network.
Note Not all wireless devices support multiple profiles.
The printer only supports one wireless profile.
Example
A person uses the same wireless-enabled laptop at work and at home. They have one
wireless network at work, and another wireless network at home
Each network has a unique set of wireless settings. The person creates the following
wireless profiles on the laptop:
●
●
24
at_work: Contains the network settings for the office wireless network
at_home: Contains the network settings for the home wireless network
HP Deskjet 6980 series
Wireless network
location
Profile
Office
at_work
●
●
●
●
Home
Network name: office
Communication mode: infrastructure
Security: WPA
Authentication: WPA/PSK
at_home
●
●
●
●
Network name: home
Communication mode: ad hoc
Security: WEP
Authentication: Open System
When the laptop is being used at work, the person must set the wireless profile to at_work
in order to connect to the office network.
Conversely, the laptop must be set to the at_home wireless profile when the person is
at home and wants to connect the laptop to the home network.
Network name (SSID)
A network name, or "Service Set Identifier (SSID)," identifies a particular wireless
network. In order to operate on a network, a device must know the network's name.
A wireless network only has one network name.
A given location, such as an office, might have several wireless networks, each with a
different network name. Wireless devices use network names to identify overlapping
wireless networks.
Caution To prevent other users from accessing the wireless network, HP
strongly recommends setting a password or passphrase and a unique SSID in
your access point. The access point might have been shipped with a default SSID
which can be accessed by others using the same default SSID. For more
information on how to change the SSID, see the documentation that came with
your access point.
Example
The printer is in an office with two wireless infrastructure networks. Each network has a
Wireless Access Point (WAP).
Note In this example, both wireless networks have the same security settings.
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Chapter 4
1
Network name equals "network_1"
2
Network name equals "network_2"
The network name for one wireless network is network_1. The network name for the
other wireless network is network_2.
The printer is configured for network_1
The printer's network name (SSID) setting has been configured for network_1. The
printer can only communicate to network_1. In other words, the printer can only accept
print jobs from network_1.
1
Network name equals "network_1"
2
Network name equals "network_2"
The laptop is configured for network_2
The laptop's network name (SSID) settings have been configured for network_2. The
laptop is unable to communicate with the printer and cannot send print jobs to the printer.
1
Network name equals "network_1"
2
Network name equals "network_2"
The laptop is reconfigured for network_1
The laptop's network name (SSID) settings have been reconfigured for network_1. The
laptop is able to communicate with the printer and is ready to send print jobs to
network_1.
26
HP Deskjet 6980 series
1
Network name equals "network_1"
2
Network name equals "network_2"
Wireless security
The printer can be configured for several wireless security options depending on the type
of wireless network of which the printer is part.
Infrastructure networks
●
●
●
WPA
WEP
Open System
Ad hoc networks (wireless direct-connect)
●
●
WEP
Open System
For more information about wireless security, see the authentication and encryption
page.
Add security to the network
As with other networks, security for wireless local area networks (WLANs) focuses on
access control and privacy. Traditional WLAN security includes the use of Service Set
Identifiers (SSIDs), open or shared-key authentication, static Wired Equivalent Privacy
(WEP) keys, and optional Media Access Control (MAC) authentication. This combination
offers a rudimentary level of access control and privacy.
If you are using an access point, you might also employ advanced forms of authentication
and encryption on the WLAN, such as the Pre-Shared Key mode of Wi-Fi Protected
Access (WPA-PSK).
To protect the wireless network, HP strongly suggests you implement a wireless security
scheme (either WEP or WPA) during setup, use an antivirus program to protect against
computer viruses, and follow basic security rules such as setting strong passwords and
not opening unknown attachments. Other network components, including firewalls,
intrusion-detection systems, and segmented networks, should also be considered as part
of the network design.
Note If you decide to add encryption and authentication to the network after
installing the printer, change the settings on the printer prior to changing them on
other devices on the network.
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Authentication and encryption
Wireless security is a complex and developing topic. This page gives a brief overview of
the basics involved in making a wireless network secure.
In the simplest terms, wireless security involves two strategies: authentication and
encryption.
A wireless security method, such as WEP or WPA, involves varying levels of
authentication and encryption.
Authentication
Definition
Authentication verifies the identity of a user or device before granting access to a network,
making it more difficult for unauthorized users to access network resources.
In order to be authenticated and allowed to use a network, a device must supply a known
password to other devices on the network. If the device cannot supply the correct
password, it will not be able to use other devices on the network.
Types of authentication
The printer supports three types of authentication. Each type of authentication has its
benefits and limitations.
Authentication
type
Description
Open System
Devices on a
Least complicated
network identify
strategy.
themselves with the
network name
(SSID) only.
Provides little
protection against
unauthorized users.
Shared Key
Devices use a
shared master
secret to identify
themselves as
authorized
members of the
network.
Convenient to use
in conjunction with
WEP, since a WEP
key can serve as
the shared
authentication key.
All devices must
have the key. The
shared key does
not change
automatically.
WPA/PSK
Devices use a
single pre-shared
key (PSK) to
identify themselves
as authorized
members of the
network and to
generate an
encryption key.
The pre-shared key All devices must
and the encryption have the key.
keys are not
identical. Allows
smaller networks to
use WPA without
the need for an
authorization
server.
Benefits
Limitations
Encryption
Definition
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HP Deskjet 6980 series
Encryption involves using a password to encode data sent over a wireless network in
order to make the data unintelligible to eavesdroppers. Only devices that know the
password can decode the data.
Types of encryption
The printer supports four types of encryption. Each type of encryption has its benefits
and limitations.
Encryption type
Description
Benefits
Limitations
Open System
Devices on a
network do not
encrypt data.
Least complicated
strategy.
Provides no
protection against
eavesdroppers.
WEP encryption
Devices on a
Simplest strategy
network share a
that provides
password, called a encryption.
"WEP key" to
encode and decode
data.
AES
Advanced
Encryption
Standard (AES) is a
U.S. government
sponsored
encryption method
that uses a complex
algorithm called
"Rijndael." AES
uses encryption
keys to encode
data. AES
automatically
changes the
encryption keys
after a certain time
interval, thus
making the wireless
network less
vulnerable to
eavesdropping.
Since the
All devices must
encryption key
have the key.
changes
automatically, the
data is more difficult
for eavesdroppers
to decode.
TKIP
Temporal Key
Integrity Protocol
(TKIP) uses
encryption keys to
encode data. TKIP
automatically
Since the
All devices must
encryption key
have the key.
changes
automatically, the
data is more difficult
for eavesdroppers
to decode.
User's guide
All devices must
have the key. The
WEP key does not
change
automatically. WEP
encryption provides
less security than
both AES or TKIP.
29
Chapter 4
(continued)
Encryption type
Description
Benefits
Limitations
changes the
encryption keys
after a certain time
interval, thus
making the wireless
network less
vulnerable to
eavesdropping.
Wi-Fi Protected Access (WPA)
Wi-Fi Protected Access (WPA) provides security by doing the following:
●
●
Encrypting data sent over radio waves from one wireless device to another wireless
device
Controlling access to network resources through authentication protocols
Only devices that share the same WPA settings as the printer will be able to communicate
with the printer.
For example, if the printer's network uses WPA, only devices that have the same WPA
settings as the printer will be able to use the printer.
WPA provides better security than WEP.
WPA is a network feature
WPA is an optional wireless network feature. Not all wireless networks use WPA.
Configure the printer for WPA only if the printer's network uses WPA. The printer's WPA
settings must match the network's settings.
If the printer's network does not use WPA, do not configure the printer to use WPA.
If you do not know if the network uses WPA, see the configuration utility for the computer's
NIC card or the network's Wireless Access Point (WAP).
Encryption
WPA uses encryption keys to encode data.
The printer supports two types of WPA encryption: TKIP and AES.
For more information about TKIP and AES, see the authentication and encryption page.
To add WPA security
Follow these steps to configure the printer to use WPA:
1.
2.
3.
4.
5.
30
Open the printer's embedded Web server (EWS).
Click the Networking tab.
Under Connection, click Wireless (802.11).
Click the Advanced tab.
Under Network Settings, select Infrastructure, and then click WPA-PSK
Authentication.
HP Deskjet 6980 series
6.
7.
8.
Select one of the following options from the Encryption drop-down list:
– TKIP
– AES
– AES/TKIP
– WEP
Enter the passphrase in the Passphrase box, and then re-enter the passphrase in
the Confirm Passphrase box.
Review the configuration summary, click Apply, and then close the EWS.
Wired equivalent privacy (WEP)
Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio
waves from one wireless device to another wireless device.
WEP can also provide security through authentication. For more information about
authentication and encryption, see the authentication and encryption page.
WEP encodes the data sent across the network making the data unintelligible to
eavesdroppers. Only devices that share the same WEP settings as the printer will be
able to communicate with the printer.
For example, if the printer's network uses WEP, only devices that have the same WEP
settings as the printer will be able to use the printer.
WEP is a network feature
WEP is an optional wireless network feature. Not all wireless networks use WEP.
Configure the printer for WEP only if the printer's network uses WEP. The printer's WEP
settings must match the network's settings. If the network has WEP, you must use an
Ethernet cable to connect the printer to the network in order to install the printer software.
If the printer's network does not use WEP, do not configure the printer to use WEP.
If you do not know if the network uses WEP, see the configuration utility for the computer's
NIC card or the network's Wireless Access Point (WAP).
WEP keys
Devices on a WEP-enabled network use WEP keys to encode data.
WEP keys can also be used for authentication.
After creating a set of WEP keys, record and store the keys in a secure location. You
might not be able to retrieve the WEP keys if you lose them.
Caution If you lose the WEP keys, you will not be able to add a new device to
the network without reconfiguring the WEP settings for every device on the
network.
A WEP-enabled network might use multiple WEP keys. Each WEP key is assigned a key
number (such as Key 2). Each device on the network must recognize all the network's
WEP keys and the key number assigned to each WEP key.
To add WEP encryption
Follow these steps to configure the printer to use WEP:
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Chapter 4
1.
2.
3.
4.
5.
6.
7.
Open the printer's embedded Web server (EWS).
Click the Networking tab.
Under Connection, click Wireless (802.11).
Click the Advanced tab.
Under Network Settings, select Infrastructure or Ad Hoc, and then click WEP
encryption.
Select the authentication method from the Authentication drop-down list.
Enter the WEP key in the Key box, re-enter the WEP key in the Confirm Key box,
and then click a number in the Index drop-down list to assign the WEP key an index
number.
Note If the network uses multiple WEP keys, repeat step six for each WEP
key. Assign each WEP key a different index number.
8.
Review the configuration summary, click Apply, and then close the EWS.
Open system
A wireless network that does not use any authentication or encryption method is referred
to as an "open system."
An open system can still have a minor level of security if the network's wireless access
point(s) does not broadcast the network's network name (SSID). A device trying to join
the network must then know the network name before connecting.
For more information about network names, see the network name (SSID) page.
An open system is highly vulnerable to eavesdropping and intrusion.
Configure the printer for an open system
Follow these steps to configure the printer for an open system:
1.
2.
3.
4.
5.
6.
Open the printer's embedded Web server (EWS).
Click the Networking tab.
Under Connection, click Wireless (802.11).
Click the Advanced tab.
Under Network Settings, select Infrastructure or Ad Hoc, and then click No
Authentication or Encryption.
Review the configuration summary, click Apply, and then close the EWS.
SecureEasySetup button
SecureEasySetup simplifies the setup of a Wi-Fi network by automating the processes
of configuring new wireless networks and adding devices to existing networks. After a
user pushes the SecureEasySetup button on their router and printer, SecureEasySetup
establishes a private connection between the devices and automatically configures the
network's Service Set Identifier (SSID) while enabling WPA security.
32
HP Deskjet 6980 series
1
SecureEasySetup button
See the setup guide that came with the printer for instructions on how to use
SecureEasySetup.
Wireless Status light
The Wireless Status light indicates the status of the printer's internal wireless
communications radio.
State of the Wireless Status light
Printer status
On
Able to receive and transmit data
wirelessly.
Off
Is not able to receive and transmit data
wirelessly.
Flashing
Receiving data.
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Chapter 4
Report Page button
Use the Report Page button to do the following:
●
●
1
Print an HP Report page
Reset the printer to the factory default settings
Report Page button
Network light
The Network light illuminates when the printer is connected to:
●
●
●
An Ethernet network
An active wireless network
An active wireless direct-connection to a computer or other wireless device
Status of the icon
Status of the printer network
connection
On
Connected to either an Ethernet network
or a wireless network.
Off
Not connected to an Ethernet network or
a wireless network.
Wireless radio
The printer has an internal wireless radio for wireless communication. The wireless radio
feature is in either an enabled or disabled mode. When enabled, the wireless radio can
be on or off but when in the disabled mode, the radio can only be off. The wireless radio
is enabled but off by default.
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HP Deskjet 6980 series
How the wireless radio works
The wireless radio broadcasts on the 2.4 GHz frequency whenever the wireless radio is
powered on and enabled.
The wireless radio automatically turns off when the printer is powered off or unplugged
from a power source.
If the printer is connected to an active Ethernet network with an Ethernet cable, the
wireless radio is inactive and the printer will not make a wireless connection.
Note USB connections have no effect on the radio's functionality.
Wireless Status light
The Wireless Status light indicates the status of the wireless radio. For a description of
the Wireless Status light, see the Wireless Status light page.
Disable and enable the wireless radio
Disabling the radio turns the wireless radio off. When disabled, the wireless radio sends
no signals even if the printer is powered on, preventing the radio from being turned on
accidently.
Enabling the radio automatically turns the wireless radio on. When enabled, the wireless
radio sends signals if the printer is powered on.
Disable the wireless radio
Follow these wireless steps to disable the radio:
1.
2.
3.
4.
Verify that the printer is powered on and is idle.
Press and hold down the Report Page button.
While holding down the Report Page button, press the Cancel button once, and
then press the Resume button once.
Release the Report Page button.
Enable the wireless radio
Follow these steps to re-enable the wireless radio:
1.
2.
3.
4.
Verify that the printer is powered on and is idle.
Press and hold down the Report Page button.
While holding down the Report Page button, press the Cancel button once.
Release the Report Page button.
Manually turn on and off the wireless radio
Use the SES button to quickly turn on and off wireless radio.
Turn radio on
Follow these steps to turn on the wireless radio:
1.
2.
User's guide
Verify the printer is powered on and idle.
Open the top cover of the printer.
35
Chapter 4
3.
4.
Press the SES button twice (two presses within 3 seconds). The wireless radio (and
the Wireless Status light) will turn on and stay on.
Close the top cover.
Note Ad hoc connections are now possible if the printer's wireless radio is in ad
hoc mode. Press the Report Page button and verify on the HP Report page that
the communication mode is ad hoc, the network name (SSID) is hpsetup, and
the IP address is something other than 0.0.0.0. If not in ad hoc mode, you
must access the EWS to change to ad hoc mode or reset the printer to the factory
default settings.
Turn radio off
Follow these steps to turn off the wireless radio:
1.
2.
3.
4.
Verify the printer is powered on and idle, and that the Wireless Status light is
illuminated.
Open the top cover of the printer.
Press the SES button twice (two presses within 3 seconds). The wireless radio (and
the Wireless Status light) will turn off.
Close the top cover.
Note Although now off, the radio is still enabled and can turn on automatically,
for example during software installation.
HP Report page
The HP Report page supplies useful information about the printer's wireless, wired, and
front USB port connections.
Print an HP Report page
To print an HP Report page, verify that the printer is powered on and idle, and then press
the Report Page button once.
If the printer has just been connected to a network, wait a few minutes before printing
the HP Report page to allow the printer to obtain valid settings.
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HP Deskjet 6980 series
Select the language
The default language for the HP Report page is English. Follow these steps to print the
page in another language:
1.
2.
3.
Press the Report Page button to print the English version of the page.
On the lower portion of the page, find the language that you want.
To print the page in that language, follow the instructions that correspond to the
language.
For example, to print the page in French, press and hold down the Report Page
button, press the Resume button twice, and then release the Report Page button.
Understand the HP Report page
The HP Report page lists the following information that you might frequently need to
know:
General information
General information applies to both Ethernet and wireless networks:
Item
Meaning
Network Status
The printer's network status:
●
●
Ready: The printer is ready to print.
Offline: The printer is not connected to a network.
Active
Connection
Type
The type of network the printer is connected to:
URL
The address to use in order to open the printer's embedded Web
server.
Hardware
Address (MAC)
The printer's Media Access Control (MAC) address.
Firmware
Revision
Revision number of the printer's internal software.
Host Name
The printer's host name on the network.
IP Address
The printer's current IP address on the network.
Subnet Mask
The printer's subnet mask.
●
●
●
Wired: The printer is connected to an Ethernet network.
Wireless: The printer is connected to a wireless network.
Disabled: The printer is not connected to a network.
This item might be requested by HP Service and Support.
Default Gateway The printer's gateway address.
Configuration
Source
User's guide
How the printer obtained its IP address:
●
●
Automatic: AutoIP or DHCP
Manual: Static IP address
37
Chapter 4
(continued)
Item
Meaning
DNS Server
The IP address of the printer's domain name server. Not Specified
means that no IP address has been set. This setting does not apply
to the printer.
mDNS
The printer's mDNS service name on the network.
This name is used by Apple Rendezvous to identify the printer on
Mac OS X v10.2.3 and higher.
Admin
Password
Indicates whether the printer's embedded Web server is password
protected.
●
●
Link Config
Set: A password is required.
Not Set: A password is not required.
The network link configuration:
●
●
●
●
●
802.11
10T-Full
10T-Half
100TX-Full
100TX-Half
802.11 wireless
The 802.11 wireless information applies only to the printer's wireless connection:
Item
Meaning
Wireless Status
The printer's wireless network status:
●
●
●
Communication
Mode
The communication mode to which the printer is configured.
Network Name
(SSID)
The SSID setting to which the printer is set.
Signal Strength
(1-5 highest)
The strength of the 802.11 radio signal the printer is receiving:
●
●
●
●
Channel
38
Connected: The printer is connected to the wireless network.
Disconnected: The printer is not connected to the wireless
network.
Disabled: The wireless radio is off and the printer is connected
to an Ethernet network.
Infrastructure
Ad hoc
1 through 5: 5 indicates an excellent signal; 1 indicates a poor
signal.
Not applicable: The printer is set to ad hoc communication
mode or the wireless network is disabled.
One of several pre-set frequencies at which 802.11b-enabled
devices communicate in order to reduce interference.
HP Deskjet 6980 series
(continued)
Item
Meaning
The number of channels available varies by country/region.
Not applicable means that the wireless network is disabled.
Authentication
Type
The printer's authentication setting:
●
●
●
●
Encryption
The printer's encryption setting:
●
●
●
●
●
Access Point
HW address
Open System: No authentication is being used.
Shared Key: The printer is using a WEP key for authentication.
WPA-PSK: Authentication that uses a Pre-Shared Key (PSK).
Used as part of WPA for small networks.
None: No authentication is in use.
64-bit WEP: Printer is configured with a five-character or 10digit WEP key.
128-bit WEP: Printer is configured with a 13-character or 26digit WEP key.
AES: An encryption method that can be used with WPA.
TKIP: An encryption method that can be used with WPA.
None: No encryption is being used.
The MAC address of the Wireless Access Point (WAP) for the
printer's network. This setting applies only to infrastructure
networks. Not applicable means that the printer is set to ad hoc
communication mode.
Miscellaneous
The Miscellaneous section contains information that applies to both Ethernet and
wireless networks and PictBridge connections:
Item
Meaning
Total Packets
Transmitted
This item might be requested by HP Service and Support.
Number of packets sent without error.
Total Packets
Received
Number of packets received without error.
This item might be requested by HP Service and Support.
PictBridge
Status
●
●
Connected: The printer is connected to a digital camera.
Error: Something is wrong with the PictBridge connection.
PictBridge Last The last known error to occur in the printer PictBridge function since
Error
the printer was last turned on.
Embedded Web server (EWS)
The printer has an internal Web page, called the embedded Web server (EWS) that you
can access with an Internet browser. The EWS provides a simple way to manage the
printer on a network.
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Use the printer's EWS to do the following:
● Check the printer's status.
● Adjust the printer's network
configuration.
● Check estimated ink levels in the print
cartridges.
● View network statistics.
● Configure the printer's wireless
security settings.
● Configure Bluetooth settings.
● Visit HP's Web site for support
information and to purchase supplies.
Caution It is recommended that the printer and the computers that use it be on
the same subnet. Printer installation across subnets can be problematic
depending on the type of router used.
Before using the printer's internal Web page, verify that the printer and the computer are
powered on and connected to the network.
Open the embedded Web server
Follow these steps to open the printer's internal Web page:
1.
2.
Launch the Internet browser.
Use Microsoft Internet Explorer 5.0 or higher, Netscape 4.75 or higher, or Safari 1.0
or higher.
Enter either the printer's IP address or host name in the browser's address box.
Note If the printer is on a different subnet than the computer, enter the
printer's IP address (for example: http://192.168.1.1) in the browser's
address box to open the embedded Web server. Also, if the computer uses
a proxy server to access the Internet, you might need to configure the
browser to by-pass the proxy server in order to access the EWS.
If you do not know the printer IP address or host name, print an HP Report page.
Caution Use caution when changing the print server's wireless network
settings; you can lose the connection. If you lose the connection, you might need
to use the new settings to reconnect. If the printer loses its network connection,
you might need to reset it to its factory default settings and reinstall the software.
Configure Bluetooth settings on a network printer
The following table describes the Bluetooth settings you can configure on the
Bluetooth tab of the printer's embedded Web server (EWS) if the printer is connected
to the network either wirelessly or with an Ethernet cable:
Note If your printer is not connected to a network, connect a USB cable from
your computer to the rear USB port on the printer and open the HP Printer
Utility to configure the Bluetooth settings.
40
HP Deskjet 6980 series
Parameter
Description
Device Address
The hardware address of the Bluetooth device.
Note You cannot change this address.
If the Bluetooth device is not plugged into the printer, the
message There is no Bluetooth Device present is
displayed.
Device Name
The device name assigned to the printer so that other
Bluetooth devices can identify it.
Passkey
A value that the user must enter in order to print using
Bluetooth.
Visibility
Shows whether or not the printer is visible to other Bluetooth
devices that are within range.
●
●
Security
The level of security set for the printer connected by
Bluetooth.
●
●
Tray Select
High: The printer requires a passkey from the
Bluetooth device before allowing the device to send a
print job to it.
Low: The printer does not require a passkey. Any
Bluetooth device within range can print to it.
Note If the optional 250-Sheet Plain Paper Tray
Accessory is not installed, the Tray Select options will not
appear.
●
●
Reset Bluetooth
Visible to all: Any Bluetooth device within range can
print to the printer.
Not visible: Only Bluetooth devices that have stored
the device address of the printer can print to it.
Upper Tray: Selects the upper tray as the paper
source.
Lower Tray: Selects the lower tray as the paper
source.
Resets the printer's Bluetooth settings to the factory default
settings.
●
●
Yes, reset Bluetooth: Resets Bluetooth to factory
default settings.
No: Settings remain as they are.
Reset the printer to the factory default settings
After the printer is configured for a network, its configuration settings are saved in its
memory.
Resetting the printer to its factory default settings will clear all the settings from the
printer's memory for the network. This should only be done as a last resort when
troubleshooting the printer.
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Chapter 4
Also, resetting the printer to its factory default settings erases the embedded Web server
(EWS) administrator password.
Resetting the printer to its factory default settings might require you to reinstall the printer
software. Additionally, you will also have to reconfigure the printer's security settings.
The printer's default settings are:
Option
Default setting
Communication Mode
Ad hoc
Network Name (SSID)
hpsetup
Encryption
None
Wireless Radio
Off
EWS Administrator
password
[blank]
Follow these steps to reset the printer to the factory default settings:
1.
2.
3.
4.
Verify that the printer is powered on.
Press and hold down the Report Page button.
While holding down the Report Page button, press the Cancel button three times.
Release the Report Page button.
Networking glossary
numbers
10/100 Base-T: A technical term for Ethernet. 10/100 refers to the speed at which the
Ethernet network functions. 10 indicates 10 megabits per second (Mb/s) for normal
Ethernet, and 100 indicates 100 Mb/s for Fast Ethernet.
802.11a: A type of wireless networking that provides up to 54 Mb/s transmission in the
5 GHz band.
802.11b: A type of wireless networking that provides up to 11 Mb/s transmission (with a
fallback to 5.5, 2 and 1 Mb/s) in the 2.4 GHz band.
802.11g: A type of wireless networking that provides up to 54 Mb/s transmission in the
2.4 GHz band.
a
Ad hoc network: A type of wireless network in which devices directly communicate with
each other rather than through a Wireless Access Point (WAP). Ad hoc networks are
typically small and simple (for example, two wireless computers, or a wireless computer
and a wireless printer). Performance on these types of networks can degrade if more
than six devices are on the network. Ad hoc networks are also known as peer-to-peer
networks, independent basic service stations (IBSS), or direct-connect wireless
networks.
AES: Advanced Encryption Standard (AES) is a U.S. government sponsored encryption
method that uses a complex algorithm called "Rijndael." AES uses encryption keys to
42
HP Deskjet 6980 series
encode data. AES automatically changes the encryption keys after a certain time interval,
thus making the wireless network less vulnerable to eavesdropping.
Authentication: Authentication is a wireless network security strategy. On a network
with authentication, devices use a shared key as a password and communicate only with
devices that know the key. Authentication does not encrypt the data sent between
wireless devices. Authentication can be used in conjunction with WEP. Authentication
keys and WEP keys can be identical.
AutoIP: A process by which a device on a network automatically assigns an IP address
to itself.
b
BOOTP: Bootstrap Protocol (BOOTP) is an Internet protocol that enables a device to
discover its own IP address, the IP address of a BOOTP server on the network, and a
file to be loaded into memory to boot the machine. This enables the device to boot without
requiring a hard or floppy disk drive.
Broadcast packet: A packet sent from one device on a network to all devices on the
network.
c
Channel: One of several pre-set frequencies at which 802.11b-enabled devices
communicate in order to reduce interference. The number of channels available varies
by country/region.
d
DHCP (Dynamic Host Configuration Protocol): A protocol used to automatically
assign an IP address to each device on a network.
e
EAP: Extensible Authentication Protocol (EAP) is a general protocol for authentication
that also supports multiple authentication methods, such as token cards, one-time
passwords, certificates, and public key authentication. WPA uses EAP.
Encryption: A network security that encodes the data sent across a wireless network
making the data unintelligible to eavesdroppers. The printer supports WEP and WPA.
Encryption keys: A sequence of characters or digits that a wireless device uses to
encode data. Encryption keys can be static (as they are in WEP) or dynamic (as they are
in WPA).
Ethernet: A popular form of wired computer networking for Local Area Networks.
Ethernet cable: There are two types of Ethernet cables. A straight-through cable is the
most common and is used to connect devices on a network to a hub or router. A crossover
cable is used to connect two devices that have Ethernet ports but that are not hubs or
routers. Use a CAT-5 cable with an RJ-45 plug to connect the printer to an Ethernet
network.
f
Firewall: A combination of hardware and software tools that protects a network from
unwanted entry.
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43
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g
Gateway: A dedicated device (router or computer) that connects two different networks.
For example, a computer on an Ethernet network can act as a gateway between the
network and the Internet.
h
Host Name: The name by which the printer identifies itself on the network. The printer's
host name is displayed on the HP Report page. Use the host name to open the printer's
embedded Web server (EWS).
Hub: A simple device that acts as the center of an Ethernet network. Other devices on
the network are connected to the hub.
i
ICS (Internet Connection Sharing): A Windows program that allows a computer to act
as a gateway between the Internet and a network. ICS uses DHCP to assign IP
addresses. For more information about ICS, see the Windows documentation.
Internet Sharing: A Macintosh OSX program that allows a computer to act as a gateway
between the Internet and a network. For more information about Internet Sharing, see
the Macintosh documentation.
IP address (Internet Protocol address): A unique number that identifies a device on a
network. The IP address is often automatically assigned by DHCP or AutoIP. However,
a device can be manually assigned a static IP address.
Infrastructure network: A type of wireless network in which devices communicate with
each other through a Wireless Access Point (WAP), such as a wireless network hub,
router, or gateway.
j
k
l
LAN (Local Area Network): A high-speed type of computer network that connects
devices that are a relatively short distance from one another. An Ethernet network is one
type of LAN.
m
MAC address (Media Access Control address): The hardware address for a device
on a network. The printer's MAC address is displayed on the HP Report page.
Mb/s (megabits per second): The measure for the rate at which a network functions.
For example, 1 Mb/s equals 1,000,000 bits per second (or 125,000 bytes per second).
mDNS: As an alternative to a Domain Name Server, a device issues a Multicast Domain
Name Server (mDNS) notification to provide information regarding its service. The
notification includes the type of service (such as printing), the name of the service (such
as "your printer"), IP and port addresses, and other necessary information. Each device
44
HP Deskjet 6980 series
on the network receives the notification and stores the information in a personal DNS
server.
n
Network name: A network name is an alphanumeric, case-sensitive character string that
provides basic access control to a wireless network. A network name is also known as
a "Service Set Identifier (SSID)."
o
p
Packet: A message sent from one device on a network to other devices on the network.
Protocol: A language that devices on a network use to communicate with each other. A
popular network protocol is TCP/IP.
q
r
RJ-45: The type of plug at the end of an Ethernet cable.
Router: A complex networking device that directs packets from one network to another
network. A router can act as a gateway between a LAN and the Internet.
s
Static IP address: An IP address that is manually assigned to a device on a network. A
static IP address remains fixed until changed manually. Alternative methods for assigning
IP address are DHCP and AutoIP.
Subnet: A small network that acts as part of a large network. It is recommended that the
printer and the computers that use the printer all be on the same subnet.
Subnet mask: A number that identifies the IP addresses that belong to a subnet.
Switch: A network device that manages network traffic in order to minimize collisions
and maximize speed.
t
TCP/IP: Transmission Control Protocol/Internet Protocol (TCP/IP) is the network
communication protocol used on the Internet. The printer's built-in networking feature
supports LANs that use TCP/IP.
TKIP: Temporal Key Integrity Protocol (TKIP) is an encryption method used in WPA.
u
Unicast packet: A packet sent from one device on a network to another device on the
network.
v
User's guide
45
Chapter 4
w
WEP: Wired Equivalent Privacy (WEP) provides security by encrypting data sent over
radio waves from one wireless device to another wireless device. WEP encodes the data
sent across the network making the data unintelligible to eavesdroppers. Only devices
that share the same WEP settings as the printer will be able to communicate with the
printer. WEP depends on encryption keys that are static and provides less security than
WPA.
WEP key: A WEP key, or encryption key, is a sequence of alphanumeric characters or
hexadecimal digits. After creating a WEP key, you must remember it or store it in a secure
location. You might not be able to retrieve the WEP key if you lose it. A WEP key is either
64 or 128 bits long. The first 24 bits of the key are provided automatically. When creating
the WEP key, the person creating the key provides the remaining bits (40 bits in the case
of a 64-bit key, or 104 bits in the case of a 128-bit key).
Wireless Access Point (WAP): A Wireless Access Point (WAP) is a device through
which devices (for example, computers and printers) on an infrastructure wireless
network communicate with one another. A WAP is also called a base station.
Wireless profile: A wireless profile is a collection of wireless network settings that
applies to a particular wireless network. For example, a wireless LAN card can have one
profile for a home network and another profile for an office network. When installing a
device on a network, be sure to select the appropriate profile.
Wireless radio: The printer has an internal wireless radio for wireless communication.
The wireless radio broadcasts on the 2.4 GHz frequency whenever the wireless radio is
powered on and enabled. The Wireless Status light indicates the status of the wireless
radio. When the Wireless Status light is on, the wireless radio is on.
WPA: WPA provides security by encrypting data sent over radio waves from one wireless
device to another wireless device and by controlling access to network resources through
authentication protocols. Only devices that share the same WPA settings as the printer
will be able to communicate with the printer. WPA uses encryption keys that change
frequently. WPA provides better security than WEP.
x
y
z
Wired Ethernet networking
For setup information, click one of the following options:
●
●
●
Ethernet basics
What you need for a wired network
Install the printer on an Ethernet network
For a description of the printer's Ethernet feature, click one of the following options:
●
●
46
Ethernet lights
Report Page button
HP Deskjet 6980 series
●
●
●
Network light
Reports page
Embedded Web server (EWS)
Other information:
●
●
●
Resetting the printer to the factory default settings
Troubleshooting
Glossary
Ethernet basics
The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100
Base-T Ethernet network without the aid of an external print server.
To install the printer on an Ethernet network, follow the Ethernet installation instructions.
Hardware
Hubs, switches, and routers
On an Ethernet network, devices, such as computers and printers, are each connected
to a network hub, switch, or router.
Hubs, switches, and routers can look similar, but there are important differences:
●
●
●
Hubs are passive. Other devices on the network plug into the hub in order to
communicate with one another. A hub does not manage the network.
A switch allows devices on a network to communicate directly with one another in a
smooth and efficient manner. A switch monitors and directs network traffic in order
to allow each transmission the most possible bandwidth. By monitoring network
traffic, a switch minimizes collisions and maximizes speed.
Routers primarily connect different networks (for example, connecting a home
network to the Internet). Routers are active. Routers have network administration
tools, such as firewalls and DHCP. A router can act as a gateway, while a hub and
a switch cannot.
Cables
Use a CAT-5 Ethernet cable to connect the printer to an Ethernet network. Ethernet
cables have an RJ-45 plug.
1
RJ-45 plug
Network communication
TCP/IP
User's guide
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Chapter 4
Devices on a network communicate with one another using a "language" called a
protocol. The printer is designed to operate on networks that use a popular protocol called
TCP/IP.
IP address
Each device on a network identifies itself with a unique IP address. Most networks use
a software tool, such as DHCP or AutoIP, to automatically assign IP addresses.
Internet connections
Networks might not be connected to the Internet.
If you place the printer on a network connected to the Internet, it is recommended that
you use a gateway so that the printer's IP address is assigned through DHCP.
A gateway can either be a router or a Macintosh OSX computer running Internet
Sharing. For more information about Internet Sharing, see the documentation that came
with the computer.
Rendezvous
Rendezvous® is a networking feature available with Mac OS X v10.2 and higher.
Rendezvous allows you to create instant IP-based wired or wireless networks of
computers and devices without any configuration.
For more information about Rendezvous, see the documentation that came with your
computer.
Note Hewlett-Packard supports Rendezvous for Mac OS X v 10.2.3 and higher.
Ethernet network examples
To see some examples of Ethernet networks, see the Ethernet network examples page.
Printing
Computers on the network send print jobs directly to the printer, which prints them in the
order received.
The printer can accept print jobs sent simultaneously from four users.
For example, if five users each send a print job to the printer at the same time, the printer
accepts four of the print jobs and rejects the fifth. The user who sent the fifth print job
should wait a few minutes and then resend the print job.
What you need for a wired network
To connect the printer to a wired network, you need the following:
●
●
48
A functional Ethernet network that includes an Ethernet router, switch, or a wireless
access point with Ethernet ports.
CAT-5 Ethernet cable.
Although standard Ethernet cables look similar to standard telephone cables, they
are not interchangeable. There is a different number of wires in each one and each
has a different connector. An Ethernet cable connector (also called an RJ-45
HP Deskjet 6980 series
●
●
connector) is wider and thicker and always has eight contacts on the end. A phone
connector has between two and six contacts.
A desktop computer or laptop with either a wired or wireless connection to the router
or access point.
Shared Internet access (recommended) such as cable or DSL.
Ethernet network examples
These are some common Ethernet network configurations:
Shared Internet connection with a router acting as a gateway
In this example, a router manages the network connections and acts as a gateway
between the network and the Internet.
Shared Internet connection with a computer acting as a gateway
In this example, the network devices are connected to a hub. A Macintosh OSX computer
on the network acts as the gateway between the network and the Internet. The gateway
computer uses Internet Sharing to manage the network connections and provide Internet
access to the other devices.
DSL or cable Internet connection without a gateway
This example looks similar to the first example. However, in this example, the network
devices are connected to a hub, rather than a router. The hub is directly connected to
the Internet.
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Chapter 4
Caution HP does not recommend this configuration. If possible, use a gateway
to manage the network's Internet access in order to limit exposure to viruses and
guard against unwanted entry.
Ethernet network without an Internet connection
In this example, the network devices are connected to a hub. Devices use AutoIP to
obtain IP addresses.
Install the printer on an Ethernet network
Installing the printer on an Ethernet network is a two-part process.
First you must connect the printer to the network. Then you must install the printer
software on each computer that will use the printer.
●
●
Connect the printer to an Ethernet network
Install the printer software
Connect the printer to an Ethernet network
Follow these steps to connect the printer to an Ethernet network:
1.
2.
3.
If necessary, set up the printer hardware.
For printer hardware setup instructions, see the setup poster that came with the
printer.
Verify that the printer is powered on.
Connect the Ethernet cable to an available port on the network hub or router.
Note Do not plug the Ethernet cable into a port labeled WAN, Uplink, or
Internet.
4.
50
Connect the Ethernet cable to the Ethernet port on the back of the printer.
HP Deskjet 6980 series
Note The printer's wireless radio is disabled when a Ethernet cable is
connected to the printer.
5.
Do one of the following:
State of the Link
light
Task
On
Go to step 6.
Off
Repeat steps 2 through 4. If the lights are still off, verify the
following items:
–
–
–
–
6.
7.
The printer is powered on.
The network hub or router is powered on.
All cable connections are secure.
You are using an Ethernet cable.
Print an HP Report page.
Install the printer software on each computer that will use the printer.
Caution It is recommended that the printer and the computers that use it
be on the same subnet. Printer installation across subnets can be
problematic depending on the type of router used.
Install the printer software
Before installing the printer software on a networked computer, verify the following items:
●
●
●
●
The printer is set up and powered on.
The network hub, switch, or router is powered on and functioning properly.
All computers on the network are powered on and connected to the network.
The printer is installed on the network.
Previous installations
If the printer software was previously installed on the computer, you must use the printer
software CD to install an Ethernet version of the printer driver on the computer. Follow
the steps below. The printer software installation wizard guides you through the
installation process.
Caution It is recommended that the printer and the computers that use it be on
the same subnet. Printer installation across subnets can be problematic
depending on the type of router used.
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Chapter 4
Software installation
Follow these steps to install the printer software on the computer:
1.
2.
3.
4.
Close all applications running on the computer.
Insert the printer software CD in the computer's CD-ROM drive.
Follow the onscreen instructions. On the Connection Type screen, select Wired
Network.
After the installation has completed, follow the onscreen instructions to print a test
page.
Ethernet lights
The printer's Ethernet lights indicate the status of the printer's Ethernet connection.
Link light
The Link light is solid when the printer is connected to an Ethernet network and powered
on.
State of the Link light State of the printer
On
Connected to an Ethernet network and powered on.
The printer's wireless radio is disabled when a Ethernet cable
is connected to the printer.
Off
Not connected to an Ethernet network or powered off.
Activity light
The Activity light flashes when the printer is receiving or transmitting data over the
Ethernet connection.
52
State of the Activity
light
State of the printer
Flashing
Receiving or transmitting data over the Ethernet connection.
HP Deskjet 6980 series
(continued)
State of the Activity
light
State of the printer
Off
Not receiving or transmitting data over the Ethernet
connection.
Bluetooth wireless printing
Use an optional HP Bluetooth Wireless Printer Adapter to print images from most
Bluetooth devices to the printer without a cable connection. Simply insert the Bluetooth
adapter (also known as a dongle) into the front USB port of the printer and print from a
Bluetooth device such as a PDA, camera phone, or computer. For more information, see
the documentation included with the adapter.
Configure the Bluetooth settings on the printer by using either the printer's embedded
Web server (EWS) or the HP Printer Utility, depending on whether the printer is
connected to a network.
The basic procedure for printing from any device with Bluetooth wireless technology is
the same:
1.
2.
3.
Have the device search for available Bluetooth printers.
Select the printer when it is displayed on the device.
Send the print job.
Check the documentation that came with the device for detailed instructions.
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53
Chapter 4
Connect the HP Bluetooth Wireless Printer Adapter to the printer
1.
Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer.
1
2.
Front USB port
Some Bluetooth devices exchange device addresses when they communicate with
each other and establish a connection. Also, some Bluetooth devices display the
name of the printer when connected.
If the Bluetooth device requires the address of the printer
a. Print an HP Report page.
The device address of the Bluetooth printer adapter is listed in the Bluetooth
settings.
b. Enter the device address into the Bluetooth device, following the instructions
that came with the Bluetooth device.
If the Bluetooth device displays the name of the printer
➔ Follow the instructions that came with the Bluetooth device to select the printer
for printing or to change the name that is displayed for the printer.
Configure Bluetooth settings
The method to configure Bluetooth settings for the printer depends on whether the printer
is connected to a network.
If your printer is not connected to a network
Note If your printer is not connected to a network, you will need a USB cable to
configure the Bluetooth settings
1.
2.
3.
4.
54
Connect a USB cable from your computer to the rear USB port on the printer.
Open the HP Printer Utility.
Click Bluetooth Settings.
Configure the settings you want, and then click Apply.
HP Deskjet 6980 series
If your printer is connected to a network
1. Open the printer's embedded Web server (EWS).
2. Click the Bluetooth tab.
3. Configure the settings you want, and then click Apply.
The following table describes the Bluetooth settings:
Option
Description
Device Address
The MAC address of your Bluetooth wireless printer adapter.
Note You cannot change this address.
Device Name
The device name assigned to the printer so that other Bluetooth
devices can identify it.
Passkey/PIN
The 4-digit number you must enter before you can print using
Bluetooth. The default passkey is 0000.
To change the Passkey
● HP Printer Utility: Click Change PIN Code, and then enter
a new 4-digit number.
● EWS: Enter a new 4-digit number.
Reset Bluetooth
To reset Bluetooth to factory default settings
● HP Printer Utility: Click Reset Device Access.
● EWS: Click Yes, reset Bluetooth.
Visibility
To select the printer's visibility to other Bluetooth devices
● HP Printer Utility: Select one of the following options:
– Private Mode: Only sending devices that have stored
the printer's Bluetooth device address can discover
and use the printer.
– Public Mode: Any Bluetooth device within range can
discover and use the printer.
● EWS: Select one of the following options:
– Visible to All: Any Bluetooth device within range can
print to the printer.
– Not Visible: Only Bluetooth devices that have stored
the device address of the printer can print to it.
Security Level
To set the level of security
● HP Printer Utility: Select the Encryption Required check
box to require a passkey from a Bluetooth device within
User's guide
55
Chapter 4
(continued)
Option
Description
●
56
range before it can send a print job to the printer. Deselect
the check box for the printer not to require a passkey.
EWS: Select one of the following options:
– Low: The printer does not require a passkey. Any
Bluetooth device within range can print to it.
– High: The printer requires a passkey from the
Bluetooth device before allowing the device to send a
print job to it.
HP Deskjet 6980 series
5
Print photos
The printer software offers several features that make printing digital photos easier and
improve photo quality.
Learn how to perform the following tasks:
●
●
●
●
●
●
●
●
●
Print a borderless photo.
Print a photo with a border.
Use HP Real Life technologies to touch up photos.
Use the photo print cartridge for great colors and virtually grain-free photos.
Use the gray photo print cartridge for outstanding black-and-white photos.
Achieve the highest printing resolution with maximum dpi.
Improve printed colors with the following software options:
– Color options
– Advanced color management
Prevent photo paper from curling by following the photo paper storage and handling
guidelines.
Use HP Everyday Photo Paper to save money and ink when printing photos.
Print borderless photos
Use borderless printing to print to the edges of certain paper types and to print on a range
of paper sizes—from 3 x 5 inch photo paper to a 210 x 594 mm (8.5 x 23.4 inch) custom
photo size.
Guidelines
● For high-quality results, use a photo print cartridge in combination with the tri-color
print cartridge.
● Do not print borderless photos in ink-backup mode. Always have two print cartridges
installed in the printer.
● Open the file in a software program such as Adobe Photoshop and assign the photo
size. Ensure that the size corresponds to the paper size on which you want to print
the photo.
● For maximum fade resistance, use HP Premium Plus Photo Paper.
● Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the photo paper storage instructions.
● Do not exceed the In tray capacity: 25 sheets of photo paper.
Prepare to print
To print a single small photo, use the photo/envelope feeder.
To print larger or multiple photos, follow these steps:
1.
2.
User's guide
Verify that the printer is turned on.
For small photos, remove the Out tray. For large photos, raise the Out tray. Remove
all of the paper from the In tray.
57
Chapter 5
3.
4.
5.
6.
Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
Verify that the photo paper is flat.
Place the photo paper in the In tray, with the side to be printed on facing down.
If you are using photo paper with a tear-off tab, verify that the tab is pointing away
from the printer.
Slide the paper guides firmly against the paper.
1
Small photos
2
Large photos
Note Some panoramic paper sizes might extend beyond the edge of the In
tray.
7.
For small photos, replace the Out tray. For large photos, lower the Out tray.
Print
1. Open the Page Setup dialog box.
2. Choose the appropriate borderless paper size in the Paper Size menu, and then
click OK.
3. Open the Print dialog box.
4. Select the Paper Type/Quality pane, and then select the following settings:
– Source: Upper tray
– Paper Type: Automatic or the appropriate photo paper type
– Quality: Best or Maximum dpi
5. Select the Real Life Digital Photography pane, and then set the HP Real Life
technologies as appropriate.
6. Select any other print settings that you want, and then click Print.
If you printed on photo paper that has a tear-off tab, remove the tab to make the
document completely borderless.
58
HP Deskjet 6980 series
Print photos with a border
Follow these instructions to print photos with a white border.
Guidelines
● For high-quality results, use a photo print cartridge in combination with the tri-color
print cartridge.
● For maximum fade resistance, use HP Premium Plus Photo Paper.
● Open the file in a software program such as Adobe Photoshop and assign the photo
size. Ensure that the size corresponds to the paper size on which you want to print
the photo.
● Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the photo paper storage instructions.
● Do not exceed the In tray capacity: 25 sheets of photo paper.
Prepare to print
To print a single small photo, use the photo/envelope feeder.
To print larger or multiple photos, follow these steps:
1.
2.
3.
4.
5.
6.
User's guide
Verify that the printer is turned on.
For small photos, remove the Out tray. For large photos, raise the Out tray. Remove
all of the paper from the In tray.
Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
Verify that the photo paper is flat.
Place the photo paper in the In tray with the side to be printed on facing down.
Slide the paper guides firmly against the paper.
59
Chapter 5
1
Small photos
2
Large photos
Note Some panoramic paper sizes might extend beyond the edge of the In
tray.
7.
For small photos, replace the Out tray. For large photos, lower the Out tray.
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: The appropriate paper size
– Orientation: The appropriate orientation
2. Click OK.
3. Open the Print dialog box.
4. Select the Paper Type/Quality pane, and then select the following settings:
– Source: Upper tray
– Paper Type: Automatic or the appropriate photo paper type
– Quality: Best or Maximum dpi
5. Select the Real Life Digital Photography pane, and then set the HP Real Life
technologies as appropriate.
6. Select any other print settings that you want, and then click Print.
HP Real Life technologies
HP Real Life technologies make it easy for you to get better photos. Automatic red-eye
removal and adaptive lighting to enhance detail in shadows are just a few of the
technologies included.
60
HP Deskjet 6980 series
Open HP Real Life technologies
Follow these steps to open HP Digital Photography Real Life technologies:
1.
2.
Open the Print dialog box.
Select the Real Life Digital Photography pane.
Use HP Real Life technologies
Choose from the following items:
●
●
●
●
●
●
●
Adaptive Lighting: Adjust the exposure in dark areas of photos to bring out detail.
Click Auto to allow the printer software to automatically balance lightness and
darkness.
Photo Brightening: Automatically enhance colors and contrast for washed-out
photos. Click Auto to allow the printer software to intelligently brighten the photo,
focusing only on areas that need adjustment.
SmartFocus: Enhance the image quality and clarity of low resolution images such
as those downloaded from the Internet. Click On to allow the printer software to
sharpen details in the image automatically.
Smoothing: Soften an image. Click Auto to allow the printer software to set the
level of smoothing for the image automatically.
Sharpness: Adjust the image sharpness to your preference. Click Auto to allow the
printer software to set the level of sharpening for the image automatically.
Auto Red-eye Removal: Click On to automatically remove or reduce red-eye in the
photo.
Summary: View all the current settings at a glance.
Photo print cartridge
The photo print cartridge, when used in conjunction with the tri-color print cartridge,
provides virtually grain-free photos. It offers exceptional fade resistance for photos that
are printed on HP Premium Plus Photo Paper.
The photo print cartridge can be purchased separately if it is not included with the printer.
Install the photo print cartridge
To install the photo print cartridge, remove the black print cartridge from the printer, and
then install the photo print cartridge in the right side of the print cartridge cradle.
Note To protect a print cartridge when it is not in the printer, follow these storage
guidelines.
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61
Chapter 5
Use the photo print cartridge
1. Open the Print dialog box.
2. Select the Paper Type/Quality pane.
3. Choose the appropriate photo paper type in the Paper Type menu.
4. In the Quality menu, select Normal, Best, or Maximum dpi.
5. Select any other print settings that you want, and then click Print.
Store the photo print cartridge
Follow these guidelines when storing the photo print cartridge.
Maximum dpi
The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch (dpi)
printing.
The 4800 x 1200 optimized dpi is the highest quality resolution for this printer. When
4800 x 1200 optimized dpi is selected in the printer software, the tri-color print cartridge
prints in the 4800 x 1200 optimized dpi mode (up to 4800 x 1200 optimized dpi color and
1200-input dpi).
If a photo print cartridge is also installed, the print quality is enhanced. A photo print
cartridge can be purchased separately if it is not included with the printer.
Note Using maximum dpi increases the printing time and requires a large
amount of disk space.
Follow these steps to print in the 4800 x 1200 optimized dpi mode:
1.
2.
3.
4.
5.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Paper Type pull-down menu, click Photo Paper, and then click the
appropriate photo paper type.
In the Quality pull-down menu, click Maximum dpi.
Select any other print settings that you want, and then click Print.
Note Use an HP premium photo paper when printing in the maximum dpi mode
to enhance color matching and detail in the photo.
Color options
Use color options to adjust color levels in your photos and change color brightness, tone,
and saturation.
When you adjust color options, the printed colors in your photos differ from the colors
that appear on your computer monitor.
Follow these steps to set color options:
1.
2.
3.
4.
62
Open the Print dialog box.
Select the Paper Type/Quality pane.
Verify that ColorSmart/sRGB is selected in the Color pull-down menu.
Click the Color Options tab.
HP Deskjet 6980 series
5.
6.
7.
Adjust the Saturation, Brightness, and Color Tone to affect how overall colors are
printed.
Adjust the Cyan, Magenta, Yellow, and Black sliders to specify the level of each
color that is used in printing.
Select any other print settings that you want, and then click Print.
Advanced color management
Color management defines the range of colors that can be printed. The printer software
translates the colors of the photo from the current color settings to the color management
option that is selected.
Follow these steps to select a color management option:
1.
2.
3.
4.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Color pull-down menu, click one of the following options:
– ColorSmart/sRGB: ColorSmart/sRGB is an appropriate option for most print
jobs. It is used for most Web-based documents and current imaging devices.
– ColorSync: This option allows the printer driver to manage the color of the
document.
– Grayscale: Use this option to print colors print as grayscale.
– Application Managed Colors: Use this option to allow the program from which
you are printing to manage the color of the photo.
– AdobeRGB: Use the AdobeRGB setting for documents or photos that were
originally created in the AdobeRGB color space. When using AdobeRGB to
print from a professional software program, turn off color management in the
program and allow the printer software to manage the color space.
Select any other print settings that you want, and then click Print.
Gray photo print cartridge
The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints
high-quality black-and-white photographs.
The gray photo print cartridge can be purchased separately if it is not included with the
product.
User's guide
63
Chapter 5
Install the gray photo print cartridge
To install the gray photo print cartridge, remove the black print cartridge from the printer,
and then install the gray photo print cartridge in the compartment on the right of the print
cartridge cradle.
For more information, see the print cartridge installation page.
Use the gray photo print cartridge
To use the gray photo print cartridge, follow the steps to print a black-and-white photo.
Store the gray photo print cartridge
To maintain the health of the print cartridge, follow the print cartridge storage guidelines.
Print black-and-white photos
You can perform the following tasks with the printer:
●
●
Print a black-and-white photo
Print a color photo in black-and-white
For great black-and-white photos, install a gray photo print cartridge and a tri-color print
cartridge in the printer.
Printing a black-and-white photo
To print a photo that is already black-and-white, simply follow the instructions for the type
and size of photo that you want to print.
Printing a color photo in black-and-white
Follow these steps to print a color photo in black-and-white:
1.
2.
3.
4.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Color drop-down list, click Grayscale.
Select any other print settings that you want, and then click Print.
Store and handle photo paper
Follow these instructions to maintain the quality of HP brand photo paper.
Storage
● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flat
surface in a cool place.
● When you are ready to print, remove only the paper that you plan to use immediately
from the plastic bag. When you have finished printing, return any unused photo
paper to the plastic bag.
● Do not leave unused photo paper in the paper tray. The paper might start to curl,
which can reduce the quality of the photos.
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HP Deskjet 6980 series
Handling
● Always hold photo paper by its edges. Fingerprints on photo paper can reduce print
quality.
● If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paper
by putting it in the storage bag, and then gently bending it in the opposite direction
of the curl until the paper lies flat.
Photo paper should be flat before it is printed on.
Save money when printing photos
To save money and ink when printing photos, use HP Everyday Photo Paper and set the
print quality to Normal.
HP Everyday Photo Paper is designed to create quality photos with less ink.
Note For higher-quality photos, use HP Premium Plus Photo Paper and set the
print quality to Best or Maximum dpi.
User's guide
65
6
Print photos from a digital
camera
Learn how to print photos directly from a digital camera.
●
●
Use a PictBridge camera
Use a Bluetooth camera phone
Use a PictBridge camera
With a PictBridge-enabled camera, you do not need a computer to print digital
photographs. Just plug the camera into the printer's front USB port.
Note Other than PictBridge-compatible cameras and Bluetooth dongles, do not
plug other USB devices into the front USB port.
1
Front USB port
Note When two PictBridge devices communicate, they provide only the services
that they have in common. For example, some cameras might allow photos
formatted as either TIFFs or JPEGs to be printed over a PictBridge connection,
but, since the printer does not support TIFFs over a PictBridge connection, only
JPEGs can be printed.
When a PictBridge-enabled camera is connected to the front USB port, the default printer
settings will print a 4 x 6 inch borderless photo with portrait orientation. For detailed
information on printing from the camera, see the documentation that came with the
camera.
PictBridge printing
In order to print photos directly from a digital camera, you need the following items:
●
●
66
A PictBridge-compatible camera
A digital camera USB cable
HP Deskjet 6980 series
Check the documentation that came with the camera to ensure that the camera supports
PictBridge.
Follow these steps to print photos from a PictBridge-compatible camera:
1.
2.
3.
4.
5.
6.
7.
8.
Verify that the printer is turned on.
For small photos, remove the Out tray. For large photos, raise the Out tray. Remove
all of the paper from the In tray.
Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
Place the photo paper in the In tray, with the side to be printed on facing down.
Slide the paper guides firmly against the paper.
For small photos, replace the Out tray. For large photos, lower the Out tray.
Connect the camera to the front USB port on the printer using the USB cable
supplied with the camera.
Turn on the camera, and then set it to PictBridge mode.
If you do not know how to set the camera to PictBridge mode, see the documentation
that came with the camera.
Note When the camera is connected correctly, the Connection light is
illuminated. The Connection light blinks green when printing from the
camera. If the camera is not PictBridge-compatible or is not in PictBridge
mode, the Error light flashes.
1
Connection light
2
Error light
After you successfully connect the camera to the printer, you can print the photos. Be
sure the size of the paper loaded in the printer matches the setting on the camera. See
the documentation that came with the camera for detailed information on printing from
the camera.
User's guide
67
Chapter 6
Use a Bluetooth camera phone
If you have a camera phone with Bluetooth wireless technology, you can purchase an
optional HP Bluetooth Wireless Printer Adapter and print from the camera using a
Bluetooth wireless connection.
Print photos from a Bluetooth camera
1. Verify that the printer is turned on.
2. For small photos, remove the Out tray. For large photos, raise the Out tray. Remove
all of the paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place the photo paper in the In tray, with the side to be printed on facing down.
If you are using photo paper with a tear-off tab, verify that the tab is pointing away
from the printer.
5. Slide the paper guides firmly against the paper.
6. For small photos, replace the Out tray. For large photos, lower the Out tray.
7. Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer.
1
Front USB port
The light on the adapter indicates its status:
8.
68
Display
Description
Double-blinking once a
second
The device is installed and has power.
Rapid blinking
A sending device is discovering the HP wireless printer
adapter.
On steady
The HP wireless printer adapter is receiving data.
Follow the instructions in the documentation that came with the digital camera to
send photos to the printer.
HP Deskjet 6980 series
7
Print other documents
E-mail
Letters
Documents
Envelopes
Brochures
Greeting cards
Postcards
Transparencies
Labels
Index cards
Banners
Iron-on transfers
CD/DVD tattoos
Printing tips: Minimize the cost and effort while maximizing the quality of the printouts
with printing tips.
Printer software: Learn about the printer software.
E-mail
Guidelines
Do not exceed the In tray capacity: 150 sheets of plain paper.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place plain paper in the In tray, pushing the paper into the printer until it stops.
5. Slide the paper guides firmly against the paper.
User's guide
69
Chapter 7
6.
Lower the Out tray.
Print
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and
orientation options.
2. Open the Print dialog box.
3. Select the Paper Type/Quality pane.
4. In the Paper Type pull-down menu, click Automatic or Plain Paper.
5. Select the following print settings as appropriate:
– Print quality
– Paper source
6. Select any other print settings that you want, and then click Print.
Letters
Guidelines
● For help printing on an envelope, see envelopes.
● Do not exceed the In tray capacity: 150 sheets of paper.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place the paper in the In tray, pushing the paper into the printer until it stops.
Note If you are using letterhead paper, verify that the letterhead is facing
down and toward the interior of the printer.
5.
Slide the paper guides firmly against the paper.
6.
Lower the Out tray.
Do not extend the Out-tray extension stop when printing on legal paper.
Print
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and
orientation options.
2. Open the Print dialog box.
70
HP Deskjet 6980 series
3.
4.
5.
6.
Select the Paper Type/Quality pane.
In the Paper Type pull-down menu, click Automatic or Plain Paper.
Select the following print settings as appropriate:
– Print quality
– Paper source
Select any other print settings that you want, and then click Print.
Documents
Guidelines
● Save paper with two-sided printing.
● Do not exceed the In tray capacity: 150 sheets of paper.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place plain paper in the In tray, pushing the paper into the printer until it stops.
5. Slide the paper guides firmly against the paper.
6.
User's guide
1
Letter or A4 paper
2
Legal paper (extends over the edge of the In tray)
Lower the Out tray.
Do not extend the Out-tray extension stop when printing on legal paper.
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Chapter 7
Print
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and
orientation options.
2. Open the Print dialog box.
3. Select the Paper Type/Quality pane.
4. In the Paper Type pull-down menu, click Automatic or Plain Paper.
5. Select the following print settings as appropriate:
– Print quality
– Paper source
– Two-sided printing
6. Select any other print settings that you want, and then click Print.
Envelopes
Guidelines
● Avoid using envelopes that have the following features:
– Clasps or windows
– Thick, irregular, or curled edges
– Shiny or embossed coatings
– Wrinkles, tears, or other damage
● Align the envelope edges before inserting the envelopes in the In tray.
● Do not exceed the In tray capacity: 20 envelopes.
Prepare to print
To print a single envelope, use the photo/envelope feeder.
To print multiple envelopes, follow these steps:
1.
2.
3.
5.
6.
Verify that the printer is turned on.
Remove the Out tray, and then remove all paper from the In tray.
Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
Place the envelopes in the In tray, as far to the right as possible.
The side to be printed on should face down and the flap should be on the left.
Push the envelopes into the printer until they stop.
Slide the paper guides firmly against the envelopes.
7.
Replace the Out tray.
4.
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HP Deskjet 6980 series
Print
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and
orientation options.
2. Open the Print dialog box.
3. Select the Paper Type/Quality pane.
4. In the Paper Type pull-down menu, click Automatic or Plain Paper.
5. Select any other print settings that you want, and then click Print.
Brochures
Guidelines
● Do not print borderless documents in ink-backup mode. Always have two print
cartridges installed in the printer.
● Open the file in a software program and assign the brochure size. Ensure that the
size corresponds to the paper size on which you want to print the brochure.
● Do not exceed the In tray capacity: 25 sheets of brochure paper.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place brochure paper in the In tray, pushing the paper into the printer until it stops.
5. Slide the paper guides firmly against the paper.
6.
Lower the Out tray.
Print borderless brochures
1. Open the Page Setup dialog box.
2. Click the appropriate borderless paper size in the Paper Size menu.
3. Click OK.
4. Open the Print dialog box.
5. Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: The appropriate brochure paper type
– Quality: Normal or Best
6. Select any other print settings that you want, and then click Print.
User's guide
73
Chapter 7
Print brochures with borders
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and
orientation options.
2. Open the Print dialog box.
3. Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: The appropriate brochure paper type
– Quality: Normal or Best
4. Select any other print settings that you want, and then click Print.
Greeting cards
Guidelines
● Unfold prefolded cards, and then place them in the In tray.
● Do not exceed the In tray capacity: 30 cards.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray, and then remove all paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Fan the edges of the greeting cards to separate them, and then align the edges.
5. Place the greeting cards in the In tray, with the side to be printed on facing down.
6. Push the cards into the printer until they stop.
7. Slide the paper guides firmly against the paper.
8.
Lower the Out tray.
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: The appropriate card size
– Orientation: The appropriate orientation
2. Click OK.
3. Open the Print dialog box.
74
HP Deskjet 6980 series
4.
5.
Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: The appropriate card type
– Quality: Normal or Best
Select any other print settings that you want, and then click Print.
Postcards
If the optional Auto Two-Sided Print Accessory with Small Paper
Tray is attached to the printer, follow the steps for printing
postcards with the Auto Two-Sided Print Accessory with Small
Paper Tray.
Guidelines
● Use only cards that meet the paper size specifications for the printer. For
specifications, see the reference guide that came with the printer.
● Do not exceed the In tray capacity: 60 cards.
Prepare to print
To print a single card, use the photo/envelope feeder.
To print multiple cards, follow these steps:
1.
2.
3.
5.
6.
Verify that the printer is turned on.
Remove the Out tray, and then remove all paper from the In tray.
Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
Place the cards in the In tray, as far to the right as possible.
The side to be printed on should face down and the short edge should point toward
the printer.
Push the cards into the printer until they stop.
Slide the paper guides firmly against the edge of the cards.
7.
Replace the Out tray.
4.
User's guide
75
Chapter 7
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: The appropriate card size
– Orientation: The appropriate orientation
Note To print a borderless card, click the borderless photo size that
matches the card size.
2.
3.
4.
5.
6.
Click OK.
Open the Print dialog box.
Select the Paper Type/Quality pane, and then specify the following settings:
– Paper Type: The appropriate card type
– Quality: Normal, Best, or Maximum dpi
If you want to use them, set the HP Real Life digital photography options.
Select any other print settings that you want, and then click Print.
Note If an out-of-paper message appears, verify that the cards are positioned
correctly in the paper tray.
Transparencies
Guidelines
Do not exceed the In tray capacity: 30 transparencies.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray, and then remove all paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place the transparencies in the In tray.
The side to be printed on should face down and the adhesive strip should face up
and toward the printer.
5.
6.
7.
76
Carefully push the transparencies into the printer until they stop, so that none of the
adhesive strips catch on one another.
Slide the paper guides firmly against the transparencies.
Lower the Out tray.
HP Deskjet 6980 series
Print
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and
orientation options.
2. Open the Print dialog box.
3. Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: Automatic or the appropriate transparency type
– Quality: Normal or Best
4. Select any other print settings that you want, and then click Print.
Labels
Guidelines
● Use only paper, plastic, or clear labels that are designed specifically for inkjet
printers.
● Use only full sheets of labels.
● Avoid using labels that are sticky, wrinkled, or pulling away from the protective
backing.
● Do not exceed the In tray capacity: 30 sheets of labels (use only Letter or A4-size
sheets).
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray, and then remove all paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Fan the edges of the label sheets to separate them, and then align the edges.
5. Place the label sheets in the In tray with the label side facing down.
6. Push the sheets into the printer until they stop.
7. Slide the paper guides firmly against the sheets.
8.
Lower the Out tray.
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: A4 or US Letter
– Orientation: The appropriate orientation
User's guide
77
Chapter 7
2.
3.
4.
5.
Click OK.
Open the Print dialog box.
Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: Automatic or Plain paper
Select any other print settings that you want, and then click Print.
Index cards and other small media
If the optional Auto Two-Sided Print Accessory with Small
Paper Tray is attached to the printer, follow the small media
printing steps for the Auto Two-Sided Print Accessory with
Small Paper Tray.
Guidelines
● Use only cards and small media that meet the paper size specifications for the
printer. For specifications, see the reference guide that came with the printer.
● Do not exceed the In tray capacity: 60 cards.
Prepare to print
1. Verify that the printer is turned on.
2. Remove the Out tray, and then remove all paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place the cards in the In tray, as far to the right as possible.
The side to be printed on should face down and the short edge should point toward
the printer.
5. Push the cards into the printer until they stop.
6. Slide the paper guides firmly against the cards.
7.
Replace the Out tray.
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: The appropriate card size
– Orientation: The appropriate orientation
78
HP Deskjet 6980 series
2.
3.
4.
5.
Click OK.
Open the Print dialog box.
Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: Automatic or the appropriate paper type
– Quality: Normal or Best
Select any other print settings that you want, and then click Print.
Iron-on transfers
Guidelines
● When printing a mirror image, the text and the pictures are horizontally reversed
from what is displayed on the computer screen.
●
Do not exceed the In tray capacity: 20 iron-on transfers.
Prepare to print
1. Verify that the printer is turned on.
2. Raise the Out tray, and then remove all paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Place the iron-on transfer paper in the In tray, with the side to be printed on facing
down.
5. Push the paper into the printer until it stops.
6. Slide the paper guides firmly against the paper.
7.
User's guide
Lower the Out tray.
79
Chapter 7
Print
1. If necessary, open the Page Setup dialog box and set the paper size, scaling, or
orientation options.
2. Click OK.
3. Open the Print dialog box.
4. Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: Automatic, or select Speciality paper, and then click HP Ironon Transfer
5. Select any other print settings that you want, and then click Print.
Banners
Guidelines
● Remove any perforated strips from the banner paper before loading it in the In tray.
●
Do not exceed the In-tray capacity: 20 sheets.
Prepare to print
1. Verify that the printer is turned on.
2. Remove the Out tray, and then remove all paper from the In tray.
3. Slide the paper width-guide all the way to the left, and then pull out the paper-length
guide.
4. Place the banner paper in the In tray so that the unattached edge is on top of the
paper stack and pointing toward the printer.
1
5.
Unattached edge
Slide the paper-width guide firmly against the paper.
Note Leave the Out tray off of the printer when printing a banner.
80
HP Deskjet 6980 series
Print
1. Open the Page Setup dialog box.
2. In the Paper Size drop-down list, click A4 Banner or US Letter Banner.
3. Click OK.
4. Open the Print dialog box.
5. Select the Paper Type/Quality pane, and then specify the following settings:
– Source: Upper tray
– Paper Type: Automatic or Plain paper
6. Select any other print settings that you want, and then click Print.
CD/DVD tattoos
Guidelines
● Refer to the instructions that are included with the media for the most current printing
tips.
● To avoid damage to the printer, do not feed a sheet of tattoos through the printer
more than once.
● Separating any part of the tattoo from the protective backing sheet before printing
could harm the printer. Be sure that the tattoo covers the entire backing sheet with
no exposed spaces.
● Do not use tattoos that are separating from the backing sheet, or that are wrinkled,
curled, or damaged in any way.
● If the tattoo sheets do not easily feed through the printer, try one of the following
suggestions:
– Do not load the In tray to capacity.
– Fan the stack of tattoos.
– Feed the tattoos one sheet at a time.
Prepare to print
1. Verify that the printer is turned on.
2. Remove the Out tray, and then remove all paper from the In tray.
3. Slide the paper-width guide all the way to the left, and then pull out the paper-length
guide.
4. Insert one sheet, pushing it all the way into the printer until it stops.
5. Slide the paper guides firmly against the sheet.
6. Replace the Out tray.
Print
Note Before printing a tattoo, print a practice page to test the layout of the
design. The design might need to be adjusted slightly.
1.
2.
User's guide
If necessary, open the Page Setup dialog box and set the paper size, scaling, or
orientation options.
Open the Print dialog box.
81
Chapter 7
3.
Select the Paper Type/Quality pane, and then specify the following settings:
– Paper Type: HP CD/DVD Tattoo
Note Selecting this paper type automatically results in a mirrored
image.
4.
82
– Source: Upper tray
Select any other print settings that you want, and then click Print.
HP Deskjet 6980 series
8
Printing tips
Save time
●
●
●
Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often.
Set the order that the pages print.
Print collated copies.
Save money
●
●
●
Print multiple pages on a single sheet of paper.
Print a two-sided document.
Use HP Everyday Photo Paper to save money and ink when printing photos.
Enhance the quality of printouts
●
●
●
●
Select the correct paper type.
Select the correct print quality.
Resize the document as needed.
Print a borderless brochure.
General everyday printing
Use General everyday printing to print documents quickly.
●
●
Documents
E-mail
Presentation printing
Use Presentation printing to print high-quality documents, including:
●
●
●
Letters
Brochures
Transparencies
Select a print quality
Follow these steps to select a print quality:
1.
2.
3.
User's guide
Open the Print dialog box.
Select the Paper Type/Quality pane.
Select one of the following settings from the Quality pull-down menu:
– Fast draft: Prints at the fastest printing speed while using the least amount of
ink.
– Fast normal: Prints more quickly than Normal mode and at a higher print quality
than Fast draft.
– Normal: Provides the best balance between print quality and speed. This is the
appropriate setting for most documents.
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Chapter 8
–
–
4.
Best: Provides high-quality printing.
Maximum dpi: Provides the highest quality printing, but requires longer to print
than Best and requires a large amount of disk space.
Select any other print settings that you want, and then click Print.
Set the page order
The page order determines the order in which your multipage documents print.
To set the page order, follow these steps:
1.
2.
3.
4.
Open the Print dialog box.
Select the Paper Handling pane.
Select one of the following options:
– Select the Reverse page order check box to print the first page of the document
last.
This setting saves time because you do not have to reorder the printed pages.
It is the appropriate setting for most print jobs.
– Clear the Reverse page order check box to print the last page of the document
last.
Select any other print settings that you want, and then click Print.
Note The reverse page order feature is only available in Mac OS X 10.3 and
later.
Print collated copies
If you are printing several copies of a document at one time, use collation so that you do
not have to re-arrange the copies after printing.
Note Some software programs do not allow you to use the printer software to
specify the number of copies to print. If the program that you are using allows you
to specify the number of copies to print, specify the number of copies to print in
the application.
Follow these steps to print collated copies:
1.
2.
3.
4.
5.
Open the Print dialog box.
Select the Copies and Pages pane.
In the Copies box, type the number of copies that you want to print.
Select the Collated check box.
Select any other print settings that you want, and then click Print.
Print multiple pages on a single sheet of paper
Use the printer software to print multiple pages of a document on a single sheet of paper.
The printer software automatically resizes the document text and images to fit on the
printed page.
Follow these steps to print multiple pages of a document on a single sheet of paper:
1.
2.
84
Open the Print dialog box.
Select the Layout pane.
HP Deskjet 6980 series
3.
4.
5.
6.
In the Pages per Sheet menu, select the number of pages that you want to appear
on each sheet of paper.
In the Layout Direction menu, select the relevant option for arranging the pages
on a single sheet.
If you want a border to appear around each page image, select the border type from
the Border menu.
Select any other print settings that you want, and then click Print.
Select a paper type
To determine the paper type used for a printing job, select Automatic to use the automatic
paper-type sensor or select a specific paper type.
Use the automatic paper-type sensor
Automatic is the default paper-type setting. When it is used, the auto paper-type
sensor automatically selects the print settings that are appropriate for the media that you
are printing, particularly when HP paper and media are used.
Note The Automatic Paper-Type Sensor cannot be used for documents that
are printed from the 250-Sheet Plain Paper Tray Accessory.
Follow these steps to use the auto paper-type sensor:
1.
2.
3.
4.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Paper Type pull-down menu, click Automatic.
Select any other print settings that you want, and then click Print.
Note Do not use the Automatic setting for high-quality printouts. Instead, select
a specific paper type.
Select a specific paper type
When printing a higher-quality document, HP recommends that you select a specific
paper type.
Follow these steps to select a specific paper type:
1.
2.
3.
4.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Paper Type pull-down menu, click the specific paper type.
Select any other print settings that you want, and then click Print.
Select a paper source
The printer offers three sources for paper:
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85
Chapter 8
In tray
250-Sheet Plain Paper
Tray Accessory
Auto Two-Sided Print
Accessory with Small
Paper Tray
Follow these steps to select a paper source:
1.
2.
3.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Source drop-down list, click one of the following options:
– Upper tray: Prints from the In tray.
– Lower tray: Prints from the 250-Sheet Plain Paper Tray Accessory.
– Rear tray: Prints from the Auto Two-Sided Print Accessory with Small Paper
Tray. This option is displayed only if the accessory is attached to the printer.
Automatic two-sided printing
To print a two-sided document automatically, one of the following accessories must be
attached to the printer:
Automatic Two-Sided Printing Accessory
Auto Two-Sided Print Accessory with Small Paper Tray
The two-sided printing accessories only support certain paper types. For a list of
supported paper types, see the documentation that came with the accessory.
Print
Follow these instructions to print a two-sided document:
1.
2.
86
Open the Print dialog box, and then select the Two-Sided Printing pane.
Select the appropriate binding:
HP Deskjet 6980 series
Book binding
3.
Tablet binding
Select any other print settings that you want, and then click Print.
After the first side of the page is printed, the printer pauses while the ink dries. After
the ink is dry, the paper is pulled back into the duplexer and the reverse side of the
page is printed.
Note Do not remove the paper from the printer until both sides of the page
have been printed.
Resize a document
Use this feature to shrink or enlarge printed text and graphics without changing the paper
size.
To shrink or enlarge text and graphics:
1.
2.
3.
User's guide
Open the Page Setup dialog box.
In the Scale box, type the percentage by which you want to shrink or enlarge the
document.
– Type a number from 25 to 99 to reduce a document image.
– Type a number from 101 to 400 to enlarge a document image.
Click OK, and then print the document.
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9
Printer software
●
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●
●
●
Print settings
Manage the printer (Mac OS X 10.3 and later)
Manage the printer (Mac OS X 10.2)
View and change the status of a print job (Mac OS X 10.3 and later)
View and change the status of a print job (Mac OS X 10.2)
Print settings
The printer is controlled by software that is installed on the computer. Use the printer
software, also known as the printer driver, to change the print settings for a document.
To specify the document paper size, scaling, and orientation, use the Page Setup dialog
box.
To specify other print settings for a document, and to send the document to the printer,
use the Print dialog box.
Page Setup dialog box
Use the Page Setup dialog box to modify the document layout.
To use the Page Setup dialog box, open the software program that was used to create
the document, click File, and then click Page Setup.
Use the Page Setup dialog box to perform the following tasks:
●
●
●
●
Specify your printer so that a complete list of supported paper sizes appears in the
Paper Size pull-down menu.
Set the paper size for a document.
Resize a document.
Specify the document orientation.
Print dialog box
Use the Print dialog box to modify print settings for the document that you are printing.
The options that are available depend on the pane that is selected.
To open the Print dialog box, open the document that you want to print, click File, and
then click Print.
Use the menu and buttons for these functions:
1.
2.
3.
4.
5.
6.
7.
88
Printer: Select the printer.
Presets: Select a group of saved print options.
Pane Menu: Toggle between print setting panes, an application-specific pane, and
a summary of print settings for the document.
?: Open MacHelp.
Preview: View an online preview of the printed document.
Save as PDF: Convert the document to Adobe PDF format.
Fax: Send the document as a fax.
HP Deskjet 6980 series
8.
9.
Cancel: Close the Print dialog box without printing the document.
Print: Print the document.
Note The Fax option is available only in Mac OS X 10.3 and later.
Manage the printer (Mac OS X 10.3 and later)
Use Printer Setup Utility to manage the printer. Managing the printer includes the
following tasks:
●
●
●
Add a printer
Set a default printer
Delete a printer
Add a printer
Follow these steps to add a printer to your computer:
1.
2.
3.
4.
5.
In Finder, click Applications, then click Utilities, and then double-click Printer
Setup Utility.
Click Add.
The Add Printer dialog box appears.
Select the connection type for the printer (for example, USB).
Select the printer name from the list.
Click Add.
Set a default printer
Follow these steps to set the printer as the default printer:
1.
2.
In Finder, click Applications, then click Utilities, and then double-click Printer
Setup Utility.
Select the printer, and then click Make Default.
The printer name appears in bold text to indicate that it is the default printer.
Delete a printer
Follow these steps to delete a printer from your computer:
1.
2.
3.
In Finder, click Applications, then click Utilities, and then double-click Printer
Setup Utility.
Click the name of the printer that you want to delete.
Click Delete.
Manage the printer (Mac OS X 10.2)
Use Print Center to manage the printer. Managing the printer includes the following tasks:
●
●
●
User's guide
Add a printer
Set a default printer
Delete a printer
89
Chapter 9
Add a printer
Follow these steps to add a printer to your computer:
1.
2.
3.
4.
5.
In Finder, click Applications, then click Utilities, and then double-click Print
Center.
Click Add Printer.
The Add Printer dialog box appears.
Select the connection type for the printer (for example, USB).
Select the printer name from the printer list.
Click Add.
Set a default printer
Follow these steps to set the printer as the default printer:
1.
2.
In Finder, click Applications, then click Utilities, and then double-click Print
Center.
Select the printer, and then click Make Default.
The printer name appears in bold text to indicate that it is the default printer.
Delete a printer
Follow these steps to delete a printer from your computer:
1.
2.
3.
In Finder, click Applications, then click Utilities, and then double-click Print
Center.
Click the name of the printer that you want to delete.
Click Delete.
View and change the status of a print job (Mac OS X 10.3
and later)
When printing a document with background printing, use Printer Setup Utility to view the
status of the document as it is printing.
Follow these steps to check the status of a print job:
1.
2.
3.
In Finder, click Applications, then click Utilities, and then double-click Printer
Setup Utility.
Double-click the printer name to display the print queue.
Click a print job to select it.
Use the following buttons to manage the print job:
– Delete: Cancel the selected print job.
– Hold: Pause the selected print job.
– Resume: Continue a paused print job.
– Stop Jobs: Pause all print jobs in the print queue.
View and change the status of a print job (Mac OS X 10.2)
When printing a document with background printing, use Print Center to view the status
of the document as it is printing.
Follow these steps to check the status of a print job:
90
HP Deskjet 6980 series
1.
2.
3.
User's guide
In Finder, click Applications, then click Utilities, and then double-click Print
Center.
Double-click the printer name to display the print queue.
Click a print job to select it.
Use the following buttons to manage the print job:
– Delete: Cancel the selected print job.
– Hold: Pause the selected print job.
– Resume: Continue a paused print job.
– Stop Jobs: Pause all print jobs in the print queue.
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10
Maintenance
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●
●
●
●
●
●
●
●
●
●
●
Install print cartridges
Set the auto-off feature
Align the print cartridges
Calibrate color
Automatically clean print cartridges
Print a test page
View estimated ink levels
Maintain the printer body
Remove ink from your skin and clothing
Manually clean print cartridges
Maintain print cartridges
HP Printer Utility
Install print cartridges
When you need to replace print cartridges, make sure you have the correct print
cartridges for the printer, and then install them in the print cartridge cradle.
Print cartridge combinations
For printing most documents, use the tri-color print cartridge and the black print cartridge.
When printing photos, use the photo print cartridge along with the tri-color print cartridge.
For printing high-quality black-and-white photographs, use the gray photo print
cartridge in conjunction with the tri-color print cartridge.
Always install the tri-color print cartridge in the left side of the print cartridge cradle.
Install the black, photo print cartridge, or the gray photo print cartridge in the right side
of the print cartridge cradle.
Note To easily identify the correct side of the cradle in which to install the print
cartridge, match the symbol on the print cartridge label with the symbol above the
print cartridge cradle.
Selection numbers
When buying replacement print cartridges, look for the print cartridge selection number.
You can find the selection number in three places:
●
92
Selection number label: Look at the label on the print cartridge that you are replacing.
HP Deskjet 6980 series
1
●
●
Selection number label
Printer documentation: For a list of print cartridge selection numbers, see the
reference guide that came with the printer.
HP Printer Utility: Open the HP Printer Utility and then select the Supplies pane.
Ink-backup mode
The printer can operate with only one print cartridge installed. For more information, see
Ink-backup mode.
Installation instructions
Follow these steps to install a print cartridge:
1.
2.
3.
4.
Verify that the printer is turned on.
Load Letter or A4 plain, white paper in the In tray.
Open the printer cover.
Wait until the print cartridge cradle moves to the right side of the printer and is idle
and silent, and then lift the print cartridge latch to the open position.
5.
Slide the print cartridge out of the print cartridge cradle.
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93
Chapter 10
6.
Remove the replacement print cartridge from its packaging and carefully remove the
plastic tape. Hold the print cartridge so that the copper strips are on the bottom and
facing toward the printer.
1
Remove plastic tape
Caution Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad electrical
connections. Do not remove the copper strips. They are required electrical
contacts.
7.
94
Hold the print cartridge so that the copper strips are on the bottom and facing toward
the printer, and then slide the print cartridge into the cradle as shown.
HP Deskjet 6980 series
8.
Push down on the print cartridge latch until it snaps closed.
9.
Close the printer cover.
The printer automatically prints a calibration page.
For information about storing print cartridges, see Maintain print cartridges.
For information about recycling empty print cartridges, see Print cartridge recovery.
Warning Keep both new and used print cartridges out of the reach of children.
Set the auto-off feature
The printer is designed with an auto-off feature that automatically places the printer into
a low power mode when it has been idle for 30 minutes. In this mode, the printer continues
to consume a maximum 3.0 watts of power with the radio off (maximum 5.5 watts with
the radio on) and turns back on automatically when print jobs are sent to the printer. You
can manually turn the printer off by pressing and holding the Power button for three
seconds. When the printer is manually turned off, the printer uses less than one watt of
power. Manually powering off the printer is recommended if the printer causes
interference with other wireless devices, or if you do not plan to use the printer for a long
period of time.
Selecting auto-off cancels the FEMP energy savings mode.
Energy consumption can be prevented by turning the printer power off, and then
disconnecting the end of the printer power cord from the electrical source.
Follow these steps to activate the auto-off feature:
1.
2.
3.
Open the HP Printer Utility.
Select Power Management.
Follow the onscreen instructions.
Align the print cartridges
The printer automatically aligns the print cartridges after a new print cartridge is installed.
You can also align the print cartridges at other times to ensure optimal print quality.
To align print cartridges:
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95
Chapter 10
1.
2.
3.
4.
Load Letter or A4 plain, white paper in the In tray.
Open the HP Printer Utility.
Click Align the Print Cartridges.
Click Align, and then follow the onscreen instructions.
Calibrate color
Perform a color calibration if the colors in photos that are printed with the photo print
cartridge consistently look incorrect.
Before performing a color calibration, align the print cartridges, and then reprint the photo.
If the color is still incorrect, perform a color calibration.
To calibrate color:
1.
2.
3.
4.
5.
Load Letter or A4 plain, white paper in the In tray.
Verify that both a tri-color print cartridge and a photo print cartridge are installed in
the printer.
Open the HP Printer Utility.
Click Calibrate Color.
Click Start, and then follow the onscreen instructions.
Automatically clean print cartridges
If the printed pages are missing lines or dots, or if they contain ink streaks, the print
cartridges might be low on ink or might need to be cleaned.
If the print cartridges are not low on ink, follow these steps to clean the print cartridges
automatically:
1.
2.
3.
Open the HP Printer Utility.
Click Clean the Print Cartridges.
Click Clean, and then follow the onscreen instructions.
If the documents are still missing lines or dots after cleaning, replace the print cartridges.
Caution Clean print cartridges only when necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
Print a test page
Follow these instructions to print a test page:
1.
2.
Open the HP Printer Utility.
Click the Print a Test Page button, and then follow the onscreen instructions.
View estimated ink levels
Follow these instructions to view the estimated ink levels of the print cartridges that are
installed in the printer:
1.
2.
96
Open the HP Printer Utility.
Click the Estimated Ink Levels tab.
HP Deskjet 6980 series
Note If the print cartridges were used before being installed in the printer, the
estimated ink levels will not appear on the Estimated Ink Levels tab.
The Estimated Ink Level tab also contains print cartridge ordering information. To view
this information, click the Print Cartridge Information button.
Maintain the printer body
Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually
appear on the printer case and adjacent surfaces. To remove smudges, stains, or dried
ink from the exterior of the printer, use a soft cloth moistened with water.
When cleaning the printer, keep these tips in mind:
●
●
●
Do not clean the interior of the printer. Keep all fluids away from the interior.
Do not use household cleaners or detergent. If a household cleaner or detergent
has been used on the printer, wipe the exterior surfaces with a soft cloth moistened
with water.
Do not lubricate the support rod that the print cartridge cradle uses to slide back and
forth. Noise is normal when the cradle moves back and forth.
Remove ink from your skin and clothing
Follow these instructions to remove ink from your skin and clothing:
Surface
Remedy
Skin
Wash the area with an abrasive soap.
White fabric
Wash the fabric in cold water and use chlorine bleach.
Color fabric
Wash the fabric in cold water and use sudsy ammonia.
Caution Always use cold water to remove ink from fabric. Warm or hot water
can set the ink into the fabric.
Manually clean print cartridges
If the printer is used in a dusty environment, a small amount of debris can accumulate
on the print cartridge contacts.
Gather cleaning supplies
You need the following items to clean the print cartridges.
●
●
Distilled water (tap water can contain contaminants that can damage the print
cartridge)
Cotton swabs or other soft, lint-free material that will not stick to the print cartridge
Be careful not to get ink on your hands or clothing as you clean.
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Chapter 10
Prepare to clean
1. Open the printer cover.
2. Wait until the print cartridge cradle moves to the right side of the printer and is idle
and quiet.
3. Remove the print cartridges and place them on a piece of paper, with the copper
strips facing up.
Caution Do not leave the print cartridges outside the printer for more than
30 minutes.
Cleaning instructions
1. Lightly moisten a cotton swab with distilled water and squeeze any excess water
from the swab.
2. Wipe the print cartridge copper contacts with the cotton swab.
Caution Do not touch the print cartridge ink nozzles. Touching the ink
nozzles will result in clogs, ink failure, and bad electrical connections.
3.
4.
1
Ink nozzles (do not touch)
2
Copper contacts
Repeat this process until no ink residue or dust appears on the swab.
Insert the print cartridges in the printer, and then close the printer cover.
Maintain print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print
quality:
●
●
Keep all print cartridges in their sealed packages until they are needed. Print
cartridges should be stored at room temperatures (15° to 35° C or 59° to 95° F).
Do not remove the plastic tape covering the ink nozzles until you are ready to install
the print cartridge in the printer. If the plastic tape has been removed from the print
cartridge, do not attempt to reattach it. Reattaching the tape damages the print
cartridge.
Follow these instructions to store print cartridges.
Store print cartridges
When print cartridges are removed from the printer, store them in an airtight plastic
container or in the print cartridge protector that comes with the photo print cartridge.
98
HP Deskjet 6980 series
If you store the print cartridge in an airtight plastic container, make sure that the ink
nozzles are face down but are not in contact with the container.
Insert the print cartridge into the print cartridge protector
Slide the print cartridge at a slight angle into the protector, and snap it securely in place.
Remove the print cartridge from the print cartridge protector
Press down and back on the top of the protector to release the print cartridge. Slide the
print cartridge out of the protector.
Caution Do not drop the print cartridge. Dropping the print cartridge can damage
it.
HP Printer Utility
The HP Printer Utility contains tools to perform the following tasks:
●
●
●
●
●
●
●
●
●
●
●
Print a test page.
Clean the print cartridges.
View estimated ink levels in the print cartridges.
Align the print cartridges.
Calibrate color.
Calibrate print quality.
Configure the auto-off feature.
Configure Bluetooth settings (if the printer is connected to a computer by a USB
cable)
Find product support on the HP Web site.
Find information about the print cartridges used with your printer.
Use the HP Web site to register your printer.
For more information about the HP Printer Utility, see the following topics:
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Chapter 10
●
●
Open the HP Printer Utility
HP Printer Utility panes
Open the HP Printer Utility
To open the HP Printer Utility, follow the instructions for your operating system.
Mac OS X 10.3 and later
1. In Finder, click Applications, then click Utilities, and then double-click Printer
Setup Utility.
2. Select the printer, and then click Utility.
The HP Printer Utility appears.
Mac OS X 10.2
1. In Finder, click Applications, then click Utilities, and then double-click Print
Center.
2. Select the printer, and then click Configure.
The HP Printer Utility appears.
HP Printer Utility panes
Select the appropriate pane to view the HP Printer Utility options:
●
●
●
●
●
●
●
●
100
Supplies Status: View estimated ink levels and print cartridge information.
HP Support: Open the HP Web site, where you can find support for the printer and
register the printer.
Clean: Clean the print cartridges.
Align: Align the print cartridges.
Test: Print a test page.
Calibrate Color: Adjust color to correct problems with tint.
Power Management: Set the printer auto-off feature.
Bluetooth Settings: Configure the printer's Bluetooth settings (if the printer is
connected to a computer by a USB cable).
HP Deskjet 6980 series
11
Troubleshooting
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●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Ethernet problems
Wireless communication problems
Printer does not print
Paper jam
Paper problems
Paper mismatch
Printer is stalled
Print cartridge problems
Photos do not print correctly
PictBridge problems
Bluetooth printing problems
Banners do not print correctly
Print quality is poor
Document is misprinted
Problems with borderless documents
Error messages
Printer lights are on or flashing
Document prints slowly
If you continue to have problems
HP support process
Ethernet problems
The following problems can occur with an Ethernet connection.
Printer does not print
Print an HP Report page.
If the HP Report page does not print, verify the following:
●
●
●
●
The printer is set up and powered on.
The print cartridges are installed correctly.
The printer is on and the paper tray is loaded.
The printer is free of paper jams.
Link light
If the printer still does not print, then look at the Link light on the back of the printer:
State of the Link light Task
Flashing
User's guide
Resend the document, then look at the Activity light.
101
Chapter 11
(continued)
State of the Link light Task
Off
Verify the following:
●
●
●
The Ethernet cable is securely connected to the printer.
The network hub, switch, or router is on and working
properly.
The printer is connected to the network.
Activity light
Follow these steps if the Link light is on, but the printer does not print:
1.
2.
3.
Wait until the printer is idle.
Try to reprint the document.
Look at the Activity light on the back of the printer.
State of the Activity
light
Task
Flashing
The Ethernet connection is operating correctly. Try
these solutions again.
Off
Verify the following:
–
–
–
The printer is selected in the application from which
you are trying to print.
The computer is connected to the network.
A personal software firewall might block
communication between the printer and the
computer. Follow these steps.
Cannot open the printer's embedded web server (EWS)
Verify the following:
●
●
●
●
102
You are not using a phone cord to connect the printer to the network
The Ethernet cable is securely connected to the printer
The network hub, switch, or router is on and working properly
The computer that you are using is connected to the network
HP Deskjet 6980 series
If you still cannot access the printer's EWS, then follow these steps:
1.
2.
3.
Print an HP Report page.
Find the printer's IP address.
Launch the Internet browser.
Note Use Microsoft Internet Explorer 5.0 or higher, Netscape 4.75 or
higher, or Safari 1.0 or higher.
4.
Enter the printer's IP address in the address box, then press Enter.
A personal software firewall is blocking communication between the printer and
the computer
The personal software firewall is a security program that protects a computer from
intrusion. However, the personal firewall might block communication between the
computer and the printer.
If you cannot communicate with the printer, try disabling the personal firewall. If you are
still unable to communicate with the printer, then re-enable the firewall.
If disabling the firewall allows you to communicate with the printer, you might want to
assign the printer a static IP address and then re-enable the firewall. To assign the printer
a static IP address, see the network guide that came with the printer.
Wireless communication problems
Print an HP Report page.
If the HP Report page does not print, verify the following:
●
●
●
●
The printer is set up and powered on.
The print cartridges are installed correctly.
The printer is on and the paper tray is loaded.
The printer is free of paper jams.
If any of these items are problems, then see the printer is not printing page.
If the HP Report page does print, try the following steps:
Check the Wireless Status light
Look at the printer's Wireless Status light:
State of the Wireless Status light
Task
On
Follow these steps.
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103
Chapter 11
(continued)
State of the Wireless Status light
Task
Off
Verify the following:
●
●
An Ethernet cable is not connected to
the printer. Connecting an Ethernet
cable to the printer automatically
turns off the wireless radio. Unplug
the cable.
The printer is plugged in.
Wireless Status light is on
If the Wireless Status light is on, try reprinting the document, then look at the printer's
wireless communications light:
State of the Wireless Status light
Task
Flashes
The printer's wireless communications
feature is operating correctly. Try these
solutions, again.
Does not flash
The wireless radio is functioning but the
printer and the computer cannot
communicate.
●
●
●
The printer's network settings do not
match the settings for the network.
Follow these steps.
The computer might be set to the
wrong wireless profile. Follow these
steps.
A personal software firewall might
block communication between the
printer and the computer. Follow
these steps.
Printer's network settings do not match the settings for the network
The printer's network settings must match those of the network.
104
HP Deskjet 6980 series
Printer has the wrong network settings
1.
2.
Do one of the following to find the settings for the network:
Printer communication mode
Task
Infrastructure network
Open the Wireless Access Point's
(WAP) configuration utility.
Ad hoc network
Open the configuration utility for the
network card installed in the computer.
Compare the network's settings to those that appear on the HP Report page. Note
any differences. Possible problems include:
Problem
Solution
The WAP filters hardware addresses
(MAC addresses)
Follow these steps.
One of these settings in the printer
might be incorrect:
Follow these steps.
–
–
–
–
–
–
3.
Communication mode
Network Name (SSID)
Channel (Ad hoc networks only)
Authentication Type
Encryption
WPA (TKIP)
Reprint the document.
If the document still does not print, then reset the printer to its factory default settings and
use the printer software CD to reinstall the printer software.
Computer's wireless card is set to the wrong wireless profile
A wireless profile is a set of network settings unique to a given network. A single wireless
card might have several wireless profiles (for example, one for a home network and one
for an office network).
Open the configuration utility for the network card installed on the computer and verify
that the profile selected is the profile for the printer's network. If not, select the correct
profile.
The radio signal is weak
If the printer is printing slowly, then the radio signal might be weak. Print an HP Report
page and look at the radio signal strength numbers (5 indicates an excellent signal; 1
indicates a poor signal). If the signal is weak, then follow the guidelines below.
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Reduce interference in a wireless network
The following tips will help reduce the chances for interference in a wireless network:
●
●
●
●
Keep the wireless devices away from large metal objects, such as filing cabinets,
and other electromagnetic devices, such as microwaves and cordless telephones,
as these objects can disrupt radio signals.
Keep the wireless devices away from large masonry structures and other building
structures as these objects can absorb radio waves and lower signal strength.
For an infrastructure network, position the WAP in a central location in line of sight
with the wireless devices on the network.
Keep all wireless devices on the network within range of one another.
A personal software firewall is blocking communication between the printer and
the computer
The personal software firewall is a security program that protects a computer from
intrusion. However, the personal firewall might block communication between the
computer and the printer.
If you cannot communicate with the printer, try disabling the personal firewall. If you are
still unable to communicate with the printer, then re-enable the firewall.
If disabling the firewall allows you to communicate with the printer, you might want to
assign the printer a static IP address and then re-enable the firewall. To assign the printer
a static IP address, see the network guide that came with the printer.
The wireless access point filters MAC addresses
MAC filtering is a security feature in which a Wireless Access Point (WAP) is configured
with a list of MAC addresses (also called "hardware addresses") of devices that are
allowed to gain access to the network through the WAP.
If the WAP does not have the hardware address of a device attempting to access the
network, the WAP denies the device access to the network.
If the WAP filters MAC addresses, then the printer's MAC address must be added to the
WAP's list of accepted MAC addresses.
1.
2.
3.
Print an HP Report page.
Find the printer's hardware address on the HP Report page.
Open the WAP's configuration utility, then add the printer's hardware address to the
list of accepted MAC addresses.
Printer has the wrong network settings
If one of these network settings in the printer is incorrect, you will not be able to
communicate with the printer:
●
●
●
●
●
●
Communication mode
Network Name (SSID)
Channel (Ad hoc networks only)
Authentication Type
Encryption
WPA
Follow these steps to correct the printer's network settings:
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HP Deskjet 6980 series
1.
2.
3.
4.
5.
Connect the printer to the network or computer with an Ethernet cable.
Open the printer's embedded Web server (EWS).
Click the Networking tab, and then click Wireless (802.11) under the
Connections heading.
Use the Wireless Setup wizard on the Wireless Setup tab to change the printer's
settings to match the settings of the network.
Close the printer's EWS, then disconnect the Ethernet cable from the printer.
Printer does not print
Verify the following
Verify the following conditions if the printer is not printing:
●
●
●
●
●
●
●
The printer is connected to the power source.
The cable connections are secure.
The printer is turned on.
The print cartridges are the correct print cartridges for the printer and are properly
installed.
The paper or other media is correctly loaded in the In tray.
The printer cover is closed.
The rear access door is attached.
Check the printer lights
The printer lights indicate the printer status and alert you to potential problems.
For more information, see Printer lights are on or flashing.
Check the printer cable connection
If your printer and computer are USB-connected and are not communicating with each
other, try the following:
●
●
●
●
●
User's guide
Make sure the power cord is firmly connected to the printer and plugged into a power
outlet.
Check the USB cable. If you are using an older cable, it might not be working
properly. If you experience problems, the USB cable might need to be replaced. Also
verify that the cable does not exceed 3 meters (9.8 feet) in length.
Check the connection from your printer to your computer. Verify that the USB cable
is securely plugged into the USB port on the back of your printer. Make sure the
other end of the USB cable is plugged into a USB port on your computer. After the
cable is connected properly, turn your printer off and then on again.
If you are connecting the through a USB hub, make sure the hub is turned on. If the
hub is on, try connecting directly to your computer.
Try connecting the USB cable to another USB port on your computer. After you
check the connections, try restarting your computer. Turn your printer off and then
on again.
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Check the print queue
The printer will not print if a print job is stalled in the print queue. To resolve a print job
that is stalled in the queue, check the status of the print queue for either Mac OS X 10.3 or
Mac OS X 10.2.
If the printer still does not print
1. Select the topic below that best describes the problem:
– Paper jam
– Out-of-paper message
– Printer ejects paper
– Printer is stalled
2. If the printer still does not print, shut down, and then restart the computer.
Paper jam
Follow these steps to remove a paper jam:
1.
2.
3.
4.
5.
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Press the Resume button.
If the paper jam does not clear, then go to the next step.
Turn off the printer.
Push the two latch handles on the printer's rear access door toward each other, and
then remove the door.
Remove any paper that is inside the printer by pulling it out from the back of the
printer.
If you are printing labels, verify that a label did not become detached from the label
sheet while passing through the printer.
Replace the rear access door securely.
HP Deskjet 6980 series
6.
If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then lower the cover.
Caution Remove the paper jam carefully as it is possible to damage the
printer when removing paper from the front.
7.
8.
Turn on the printer, and then press the Resume button.
Reprint the document.
Note If paper jams occur frequently, try using a heavier paper. See the reference
guide for paper weight specifications.
Accessories?
If the Two-Sided Printing Accessory is attached to the printer, follow
these steps to clear a paper jam from the Two-Sided Printing
Accessory.
If the Auto Two-Sided Print Accessory with Small Paper Tray is
attached to the printer, follow these steps to clear a paper jam Auto
Two-Sided Print Accessory with Small Paper Tray.
Paper problems
Printer does not feed paper
Try one or more of the following solutions:
●
●
●
Reduce the number of sheets in the In tray.
Remove the paper from the In tray, and then reload it.
Use a different type of paper.
Printer ejects paper
If the printer ejects the paper, try one of the following solutions:
●
●
●
●
●
●
User's guide
Move the printer away from direct sunlight. The printer might have been placed in
direct sunlight, which can affect the Automatic Paper-Type Sensor.
Select a paper type other than Automatic.
If you are performing a color calibration, install both the tri-color and the photo print
cartridges.
If you are printing a borderless document and the Resume and Print Cartridge Status
lights are flashing, follow the borderless printing guidelines.
Verify that the protective piece of plastic tape has been removed from the print
cartridges.
If you are printing a borderless document and the Resume light and a Print Cartridge
Status light are flashing, you might be trying to print a borderless document with only
the black print cartridge installed. When printing a borderless document, always
have the tri-color print cartridge and a black or photo print cartridge installed.
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Out-of-paper message
If an out-of-paper message is displayed, follow these guidelines.
Paper jam
For information about clearing a paper jam, see the paper jam page.
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, follow these guidelines.
Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, check the following:
Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that is within the recommended specifications.
For paper weight specifications, see the reference guide that came with the printer.
Paper might be loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too far
toward the back of the printer or if the paper guide is not positioned firmly against the
paper. Reload the paper into the In tray, pushing the paper until you feel resistance, and
then slide the paper guide firmly against the edge of the paper stack.
The printer might also print on multiple sheets at once if different paper types are loaded
in the In tray. For example, photo paper might be mixed with plain paper. Empty the In
tray and load only the paper type that is appropriate for the document that you are
printing.
Paper mismatch
If you receive an error message about a paper mismatch, it indicates that the paper size
or type selected in the software program or in the printer software does not match the
paper in the In tray.
You can continue printing with the mismatched paper by pressing the Resume button.
To cancel printing, press the Cancel button.
To correct the paper mismatch, change the paper size and type selections in the software
program or the printer software, or change the paper in the In tray.
Printer is stalled
If the printer stalls while printing a document, press the Resume button. If the printer
does not start printing again, raise the printer cover, and then disconnect the power cable
from the back of the printer.
Caution First, check for any loose or broken parts in the printer. If you find loose
or broken parts, go to www.hp.com/support or contact HP. Support phone
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HP Deskjet 6980 series
numbers are listed in the reference guide that came with the printer or at
www.hp.com/support.
If there are no loose or broken parts, follow these steps:
1.
2.
3.
4.
5.
6.
Check for and remove any obstacles, such as packing tape or materials, that prevent
the print cartridges from moving back and forth.
Make sure the print cartridges are installed securely in the print cartridge cradle.
Make sure the tri-color print cartridge is installed in the left side of the cradle and the
black or photo print cartridge is installed in the right side of the cradle.
Check for and clear any paper jam.
Lower the printer cover.
Connect the power cable to the back of the printer, and then turn on the printer.
– If the Resume light is not flashing, continue printing the document.
– If the Resume light is flashing, press the Resume button.
If the light still flashes, repeat the steps.
Print cartridge problems
Incorrect print cartridge
The printer can only print when the correct print cartridges are installed. If you receive a
print cartridge error message, one or both of the print cartridges cannot be used in the
printer. A flashing Print Cartridge Status light indicates which print cartridge is incorrect.
To verify that you have the correct print cartridges:
1.
2.
3.
4.
5.
6.
User's guide
Open the printer cover.
Read the selection number on the print cartridge label.
1
Selection number
2
Warranty date
Check the list of print cartridges that can be used in the printer.
Open the HP Printer Utility and then select the Supplies pane.
Check the warranty date on the print cartridge.
If the print cartridge has the wrong selection number, or if the warranty date has
expired, install a new print cartridge.
Close the printer cover.
If the Print Cartridge Status light stops flashing, then the problem is fixed.
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If the Print Cartridge Status light continues to flash, visit HP Technical Support at
www.hp.com/support.
Print cartridge problem message
If you receive a message about a problem with one of the print cartridges, follow these
steps:
1.
2.
3.
4.
Raise the printer cover and remove the print cartridge that was named in the error
message.
Reinstall the print cartridge.
If the Print Cartridge Status light is not flashing, the problem is solved.
If the Print Cartridge Status light is flashing, go to the next step.
Manually clean the print cartridge.
Reinsert the print cartridge in the printer and close the printer cover.
If the Print Cartridge Status light is still flashing, the print cartridge is faulty and must
be replaced.
Note You can print with one print cartridge in ink-backup mode if you do not
have a replacement print cartridge available.
5.
If the Print Cartridge Status light continues to flash after replacing the print cartridge,
visit HP Technical Support at www.hp.com/support.
Printing in ink-backup mode message
When the printer detects that only one print cartridge is installed, ink-backup mode is
initiated. This printing mode lets you print with a single print cartridge, but it slows the
printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in the
printer, verify that the plastic tape has been removed from each print cartridge. When
the protective piece of plastic tape covers the print cartridge contacts, the printer cannot
detect that the print cartridge is installed.
1
Remove plastic tape
Print cartridge is in the wrong slot message
If you receive this error message, the print cartridge is installed in the wrong side of the
print cartridge cradle.
Always install the tri-color print cartridge in the left print cartridge cradle compartment.
Install the black or photo print cartridge in the right print cartridge cradle compartment.
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HP Deskjet 6980 series
Note To easily identify the correct side of the cradle in which to install the print
cartridge, match the symbol on the print cartridge with the symbol above the print
cartridge cradle.
Photos do not print correctly
Reload the paper tray
1. Place the photo paper in the In tray with the side to be printed on facing down.
Verify that the photo paper is flat.
2. Slide the paper forward until it stops.
3. Slide the paper guides firmly against the edge of the paper.
Do not press the guide so firmly against the paper that the paper bends or curls.
Check the printer settings
1. Open the Page Setup dialog box.
2. In the Page Attributes pane, verify the following settings:
– Paper Size: The appropriate paper size
– Orientation: The appropriate orientation
3. Open the Print dialog box.
4. In the Paper Type/Quality pane, verify the following settings:
– Paper Type: The appropriate photo paper type
– Quality: Best or Maximum dpi
5. Use the Real Life technologies for photo enhancement.
Colors are tinted or incorrect
If colors in photos appear tinted or incorrect, follow these steps:
1. Align the print cartridges.
2. Reprint the photo.
3. If colors are still tinted or incorrect, calibrate the color.
Both a photo print cartridge and a tri-color print cartridge must be installed for color
calibration.
4. Reprint the photo.
5. If colors continue to appear tinted or incorrect, open the Print dialog box, select the
Paper Type/Quality pane, and then select Color Options.
6. Adjust the colors.
Here are some guidelines to follow:
– If the colors are too yellow, move the Color Tone slider toward Cooler.
– If the colors are too blue, move the Color Tone slider toward Warmer.
7. Reprint the photo.
Horizontal lines appear on a photo
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If light or dark horizontal lines appear on photos, follow this procedure:
1.
2.
3.
4.
Clean the print cartridges.
Reprint the photo.
If horizontal lines still occur, align the print cartridges.
Reprint the photo.
Part of the photo is faded
If part of the photo is faded, follow these guidelines.
Part of the photo is faded
Fading might occur on the edges or near the edges of a photo.
Fading occurs on the edges of a photo
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in
a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat.
If the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see Store and handle photo
paper.
Fading occurs near the edges of a photo
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HP Deskjet 6980 series
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,
try the following solutions:
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,
install a photo print cartridge and a tri-color print cartridge in the printer.
PictBridge problems
Images in a connected digital camera do not print
There are several reasons why images in a connected digital camera do not print:
●
●
●
●
The digital camera is not PictBridge-compatible.
The digital camera is not in PictBridge mode.
The images are not in a supported format.
You did not select any photos on the camera for printing.
Check the documentation that came with the camera to ensure it supports PictBridge.
If the camera does support PictBridge, make sure the camera is set to PictBridge mode.
For instructions on setting the camera to PictBridge mode, see the documentation that
came with the camera.
Verify that the digital camera is saving photos in a file format that the PictBridge transfer
feature supports:
●
●
EXIF/JPEG
JPEG
Before you connect the digital camera to the front USB port on the printer, select some
photos on the camera for printing.
PictBridge lights are flashing
State of the lights
Task
Connection light and the Error light are
flashing
The printer has lost connection with the
camera while printing.
Check the USB connection.
Connection light is on and the Error light is
The camera has lost power.
flashing
Replace the camera batteries or connect
it to a power supply.
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(continued)
State of the lights
Task
Connection light is on and the Error light
flashes twice
The camera has requested an
unsupported command.
Bluetooth printing problems
Bluetooth device cannot find the printer
Try one of the following solutions:
●
●
Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera
port on the front of the printer. The light on the adapter double-blinks once a second
when the adapter is ready to receive data.
You might be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance between the
device with Bluetooth wireless technology and the printer is 10 meters (30 feet).
No page came out of the printer
The printer might not recognize the type of file sent by the device with Bluetooth wireless
technology. Reformat the file to a supported file type and then resend.
A blank page came out of the printer
A blank page ejected from the printer signifies an unsupported file type or the file being
printed is corrupted or too large.
Print quality is poor
The image you printed might be low resolution. For better results in the future, set the
device to a higher resolution, if possible. Be aware that pictures taken with VGA116
HP Deskjet 6980 series
resolution cameras, such as those found in wireless phones, might not have high enough
resolution to produce a high-quality print.
The image printed with borders
The printing application installed on the device with Bluetooth wireless technology might
not support borderless printing. Contact the vendor of the device, or go to their support
website to obtain the latest updates for the printing application.
Bluetooth wireless printer adapter is not working
If the Bluetooth wireless printer adapter does not seem to working, try the following
troubleshooting tips:
●
●
Remove the adapter from the printer for a few seconds, and then re-insert it.
Turn off the printer with the Bluetooth wireless printer adapter still inserted in the
printer, and then turn the printer on again.
Or try this sequence of steps:
1.
2.
3.
4.
5.
Turn off the printer.
Disconnect the printer from its power source.
Insert the Bluetooth wireless printer adapter in the printer.
Reconnect power.
Turn the printer on.
Banners do not print correctly
Check the paper tray
● Unfold and refold the paper when several sheets feed into the printer at one time.
● Confirm that the unattached edge of the banner paper stack is on top and pointing
into the printer.
● Verify that the correct paper for banner printing is in use.
Check the printer properties
Open the Page Setup dialog box and verify the following settings:
pane
Setting
Page Attributes
Paper Size: The appropriate banner size
Check the software
Verify that the software program that you are using prints banners. Not all software
programs print banners.
Print quality is poor
Streaks and missing lines
If the printed pages are missing lines or dots or if streaks appear, the print cartridges
might be low on ink or might need to be cleaned.
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Print is faded
● Verify that neither of the print cartridges is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge. For the correct
part numbers, see the reference guide that came with the printer.
● Verify that a black print cartridge is installed.
If the black text and images on the printouts are faded, you might be printing with
only the tri-color print cartridge. Insert a black print cartridge, in addition to the tricolor print cartridge, for optimal black print quality.
● Verify that the protective piece of plastic tape has been removed from the print
cartridges.
1
●
Remove plastic tape
Consider selecting a higher print quality.
Blank pages print
● The protective piece of plastic tape might still be attached to the print cartridges.
Verify that the plastic tape has been removed from the print cartridges.
1
●
●
●
Remove plastic tape
The print cartridges might be out of ink. Replace one or both empty print cartridges.
The printer might be in direct sunlight. Direct sunlight can adversely affect the
Automatic Paper-Type Sensor. Move the printer out of direct sunlight.
You might be trying to print a borderless document with only the black print cartridge
installed. When printing a borderless document, always have the tri-color print
cartridge and a black or photo print cartridge installed.
Too much or too little ink appears on the page
If too much or too little ink appears on the page, follow these instructions.
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HP Deskjet 6980 series
Too much or too little ink appears on the page
Follow these steps to adjust the ink density:
1.
2.
3.
4.
5.
6.
Open the Print dialog box.
Select the Paper Type/Quality pane.
Click the Ink tab.
Move the Ink Density slider toward Light or Heavy.
Move the Dry Time slider toward More.
Click Print.
Document is misprinted
Text and images are misaligned
If the text and images on your printouts are misaligned, then align the print cartridges.
Document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the In tray.
2. Verify that the paper guides fit firmly against the edge of the paper.
3. Reprint the document.
Parts of the document are missing or printed in the wrong place
➔ Open the Page Setup dialog box and verify the following settings:
– Paper Size: Select the appropriate paper size.
– Scale: Select this feature to scale text or graphics to fit on the paper.
– Orientation: Verify the appropriate orientation.
Envelope is printed at an angle
1. Slide the flap inside the envelope before loading it in the printer.
2. Confirm that the paper guides fit firmly against the edge of the envelope.
3. Reprint the envelope.
Document does not reflect the new print settings
The printer settings might differ from the software program print settings. Select the
appropriate print settings within the software program.
Problems with borderless documents
Borderless printing guidelines
When printing borderless photos or brochures, follow these guidelines:
●
●
●
User's guide
Verify that the paper size specified in the Page Setup dialog box matches the size
of the paper loaded in the In tray.
Select the appropriate paper type in the Paper Type/Quality pane.
Do not print borderless documents in the ink-backup mode. Always have two print
cartridges installed in the printer.
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Streaks appear in a light portion of a photo
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one
of the long edges of the photo, try the following solutions:
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one
of the long edges of the photo, install a photo print cartridge in the printer.
Horizontal lines appear on a photo
If light or dark horizontal lines appear on photos:
1.
2.
3.
4.
Clean the print cartridges.
Reprint the photo.
If the lines still occur, align the print cartridges.
Reprint the photo.
Image is printed at an angle
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HP Deskjet 6980 series
Verify that no problem exists with the source image. For example, if you are printing a
scanned image, verify that the image was not crooked when it was scanned.
If the problem is not caused by the source image, follow these steps:
1. Remove all paper from the In tray.
2. Load the paper correctly in the In tray.
3. Verify that the paper guides fit firmly against the edge of the paper.
4. Follow loading instructions for the paper type.
Ink smears
Follow these guidelines if ink smears appear on the back of the photos, or if the paper
sticks together:
● Use an HP photo paper.
● Verify that the photo paper is not curled. If the photo paper is curled, place the paper
in a plastic bag and gently bend it the opposite direction of the curl until the paper
lies flat.
If the paper is not curled, then follow these steps:
1. Open the Print dialog box.
2. Select the Paper Type/Quality pane.
3. Click the Ink tab.
4. Move the Ink Density slider toward Light.
Note The colors in the image might become lighter.
5. Click Print.
If the problem persists, try the following steps:
1. Remove the photo paper, and then load plain paper in the In tray.
2. Press and hold down the Print Cancel button until the printer starts printing a selftest page, and then release the button.
3. Repeat step 2 until the self-test page contains no ink smears.
Part of the photo is faded
If part of the photo is faded, follow these guidelines.
Photo has unwanted border
If the photo has an unwanted border, follow these guidelines.
Part of the photo is faded
Fading can occur on different parts of a photo.
Fading occurs on the edges of a printout
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Verify that photo paper is not curled. If the photo paper is curled, place the paper in a
plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat.
If the problem persists, then use photo paper that is not curled.
For instructions about preventing photo paper from curling, see Storing and handling
photo paper.
Fading occurs near the edges of a photo
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,
try the following solutions:
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,
install a photo print cartridge in the printer.
Photo has an unwanted border
The following conditions can create an unwanted border.
For most paper types
If the photo has an unwanted border, try one of the following solutions:
●
●
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Align the print cartridges.
Verify that no problem exists with the source image. For example, if you are printing
a scanned image, verify that the image was not crooked when it was scanned.
HP Deskjet 6980 series
For photo paper with a tear-off tab
If the border appears below the tear-off tab, remove the tab.
If the border appears above the tear-off tab:
●
●
Align the print cartridges.
Verify that no problem exists with the source image. For example, if you are printing
a scanned image, verify that the image was not crooked when it was scanned.
Error messages
Out of paper message
If you receive an out of paper message, follow these guidelines.
Problem with the print cartridge message
The Print Cartridge Status light comes on when a print cartridge is low on ink.
The Print Cartridge Status light flashes when a print cartridge is improperly installed or
malfunctioning.
For instructions about correcting the problem, Print cartridge status light is on or flashing.
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Print cartridge carriage is stalled message
Follow these steps if the printer stalls while you are printing a document.
Paper detected does not match paper size or type selected message
If you receive an error message about a paper mismatch, it indicates that the paper size
or type selected in the software program or in the printer software does not match the
paper in the In tray. Follow these instructions to resolve the problem.
Printing in ink-backup mode message
When the printer detects that only one print cartridge is installed, ink-backup mode is
initiated. This printing mode lets you print with a single print cartridge, but it slows the
printer and affects the quality of printouts.
If you receive the ink-backup mode message and two print cartridges are installed in the
printer, verify that the protective piece of plastic tape has been removed from each print
cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect
that the print cartridge is installed.
Out-of-paper message
Follow the appropriate steps for the condition that exists.
If the In tray contains paper
1. Verify the following:
– A sufficient amount of paper is in the In tray (at least ten sheets).
– The In tray is not overly full.
– The paper stack is touching the back of the In tray.
2. Slide the paper guides firmly against the edge of the paper.
3. Press the Resume button to continue printing.
If the In tray is empty
1. Load paper in the tray.
2. Press the Resume button to continue printing.
Printer lights are on or flashing
The printer lights indicate the printer status.
Wireless Status light is flashing
For information about the Wireless Status light, see the Wireless Status light page.
Power light is flashing
The light stops flashing when the printer has received all data.
The printer is preparing to print.
Resume light is flashing
If the Resume light is flashing, check the following conditions:
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HP Deskjet 6980 series
●
●
●
●
The printer might be out of paper.
Place paper in the In tray, and then press the Resume button.
There might be a paper jam.
Follow these instructions to clear a paper jam.
The print cartridges are the correct print cartridges for the printer and are properly
installed.
The printer might be stalled.
Follow these instructions to correct a stalled printer.
Print Cartridge Status light is on or flashing
The printer has two print cartridge status lights.
1.
2.
The left status light represents the tri-color print cartridge, which is installed in the
left side of the print cartridge cradle.
The right status light represents the black or the photo print cartridge. One of these
print cartridges is installed in the right side of the print cartridge cradle.
If the status light is on and not flashing
● Check to see if a print cartridge is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge.
● If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge
Status light remains on, turn off, and then turn on the printer.
If the status light is on and flashing
Verify that the correct print cartridges are installed.
If you were printing a borderless document when the light started flashing, follow the
borderless printing guidelines.
Otherwise, follow these steps:
1.
2.
3.
User's guide
Raise the printer cover, remove the print cartridge on the right, and then lower the
cover.
Follow one of these steps:
– If the light is flashing: Open the printer cover, replace the print cartridge that you
removed, and then remove the other print cartridge. Proceed to step 3.
– If the light is off: There is a problem with the print cartridge that you removed.
Proceed to step 3.
Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer.
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Chapter 11
If the light continues to flash, replace the print cartridge.
All lights are flashing
The printer might need to be restarted.
1.
2.
3.
4.
5.
Press the Power button to turn off the printer, and then press the Power button to
restart the printer.
Proceed to step 2 if the lights continue to flash.
Press the Power button to turn off the printer.
Disconnect the printer power cord from the electrical outlet.
Reconnect the printer power cord to the electrical outlet.
Press the Power button to turn on the printer.
Document prints slowly
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
Complex documents, graphics, or photos are printing
Documents containing graphics or photos print more slowly than text documents.
Best or maximum dpi print mode is selected
The printer prints more slowly when Best or Maximum dpi is selected as the print quality.
To increase the printer speed, select a different print quality mode.
Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode.
To increase the print speed, use two print cartridges in the printer.
Printer software is outdated
Outdated printer software might be installed.
For information about updating the printer software, visit HP’s Web site at
www.hp.com/go/mac-connect.
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the hard
drive, the printer processing time will be longer.
1.
2.
126
Verify that the computer hard disk space, RAM, and processor speed meet the
system requirements.
The system requirements are listed in the reference guide that came with the printer.
Make space available on the hard drive by deleting unwanted files.
HP Deskjet 6980 series
If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, shut down
the computer and then restart it.
If you still have questions after restarting the computer, visit HP Technical Support at
www.hp.com/support.
HP support process
1.
2.
3.
Visit HP Technical Support at www.hp.com/support.
HP online service and support is always available to all HP customers for the life of
their HP products. It is the fastest source for up-to-date product information and
expert assistance, and includes the following features:
– Fast access to qualified online support specialists
– Software and printer-driver updates for your product
– Valuable product and troubleshooting information for common problems
– Proactive product updates, support alerts, and HP newsgrams that are
available when you register your product
For Europe only: Contact your local point of purchase.
If your printer has a hardware failure, you will be asked to bring it back to your local
point of purchase. (Service is free during the printer limited-warranty period. After
the warranty period, you will be quoted a service charge.)
Call HP support.
For the appropriate telephone number, see the inside front cover of the reference
guide that came with your printer. Information about the phone support process can
be found in "HP support by phone" in the reference guide.
Support options and availability vary by product, country/region, and language.
User's guide
127
12
Accessories
The following optional accessories are available to be used with the HP printer.
Automatic Two-Sided
Printing Accessory
250-Sheet Plain Paper
Tray
Auto Two-Sided Print
Accessory with Small
Paper Tray
If an accessory is not included with the printer, it can be purchased separately from an
authorized HP dealer.
For accessory part numbers, see the accessory supply list.
Note The availability of accessories varies by country/region.
Automatic Two-Sided Printing Accessory (duplexer)
The duplexer is a special hardware device that enables the printer to automatically print
on both sides of a page.
Using a duplexer with the printer has several advantages. It allows you to do the following
tasks:
●
●
●
Print on both sides of a page without manually reloading the page.
Use less paper by printing on both sides of paper sheets.
Create professional-looking brochures, reports, newsletters, and other special
items.
If the duplexer is not packaged with the printer, it can be purchased separately from an
authorized HP dealer.
Note The duplexer is not available in all countries/regions.
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HP Deskjet 6980 series
The duplexer only supports certain paper types. For a list of supported paper types, see
the duplexer specifications.
Learn how to install the duplexer.
Use the duplexer to print a two-sided document automatically.
Follow these tips to solve automatic two-sided printing problems.
Install the duplexer
Follow these steps to attach the duplexer to the printer:
1.
Push the two latch handles on the printer's rear access door toward each other, and
then remove the door.
Note Do not discard the rear access door. In order to print, either the
duplexer or the rear access door must be attached to the printer.
2.
Insert the duplexer in the back of the printer until both sides snap into place.
Note Do not press the buttons on either side of the duplexer when installing
it in the printer. Use the buttons only when removing the duplexer from the
printer.
Automatic two-sided printing
To print a two-sided document automatically, one of the following accessories must be
attached to the printer:
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Chapter 12
Automatic Two-Sided Printing Accessory
Auto Two-Sided Print Accessory with Small Paper Tray
The two-sided printing accessories only support certain paper types. For a list of
supported paper types, see the documentation that came with the accessory.
If a two-sided printing accessory is not attached to the printer or you are printing on an
unsupported paper type, use manual two-sided printing.
Print
1. Open the Print dialog box, and then select the Two-Sided Printing pane.
2. Select the appropriate binding:
Book binding
3.
Tablet binding
Select any other print settings that you want, and then click Print.
After the first side of the page is printed, the printer pauses while the ink dries. When
the ink is dry, the paper is pulled back into the duplexer and the reverse side of the
page is printed.
Note Do not remove the paper from the printer until both sides of the page
have been printed.
Automatic two-sided printing problems
Paper jam occurs inside the Automatic Two-Sided Printing Accessory
Follow these steps to remove a paper jam from the duplexer.
1.
2.
Turn off the printer.
Press the buttons on the left and right sides of the duplexer, and then remove it from
the printer.
Warning Remove the duplexer before opening it when clearing a paper
jam.
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HP Deskjet 6980 series
3.
4.
Remove any paper inside the printer.
Open the duplexer.
5.
6.
Remove any paper from inside the duplexer.
Close the duplexer, and then re-attach the duplexer to the printer.
Option for two-sided printing cannot be selected
The printer driver cannot sense the duplexer until a print job is sent to the printer. Print
a single-sided document, and then print the two-sided document. The option for using
the duplexer will appear in the printer software.
If the option for the duplexer still does not appear, verify that the following conditions
exist:
●
●
The duplexer is attached to the printer.
The media type and size selected on the Paper/Quality tab are supported by the
duplexer.
For a list of supported media types and sizes, see the specifications for the duplexer:
– Automatic Two-Sided Printing Accessory
– Auto Two-Sided Print Accessory with Small Paper Tray
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Chapter 12
Only one side of the page prints when the two-sided printing option is enabled
Verify that the following conditions exist:
●
●
●
The correct print options are set in both the printer software and the software
program that you are using.
The photo paper is not curled, if you are printing on two-sided photo paper. Photo
paper should be flat before printing. See storing and handling photo paper for more
information.
The media type and size that is selected on the Paper/Quality tab are supported
by the duplexer.
Note Do not try to print a two-sided document on single-sided paper, such
as single-sided photo paper.
Binding margin is in the wrong place
You might have chosen an incorrect paper orientation.
1.
2.
3.
Open the Print dialog box.
Select the Two-Sided Printing pane.
Verify that the correct binding has been selected:
– The Book button is selected for binding along the side.
– The Tablet button is selected for binding along the top.
Automatic Two-Sided Printing Accessory specifications
Dimensions when attached to printer
124.6 mm (4.9 in) tall x 320.5 mm (12.62 in) wide x 77.7 mm (3.06 in) deep
Skew (second side of printed page)
Plain paper: +/- .009 mm/mm (.009 in/in)
Cards: +/- .006 mm/mm (.006 in/in)
Envelopes: +/- .012 mm/mm (.012 in/in)
Media weight
Letter/A4: 60 to 90 g/m2 (16 to 24 lb)
Cards: Up to 200 g/m2 (110 lb index max)
Specialty paper: Up to 160 g/m2 (44 lb bond)
Media sizes
Size range: 81 x 117 mm to 216 x 297 mm (3.2 x 4.6 in to 8.5 x 11 in)
Paper:
●
●
●
132
U.S. Letter: 216 x 279 (8.5 x 11 in)
Executive: 184 x 267 mm (7.25 x 10.5 in)
A4: 210 x 297 mm
HP Deskjet 6980 series
● A5: 148 x 210 mm
● B5: 182 x 257 mm
Cards:
● 127 x 203 mm (5 x 8 in)
● 102 x 152 mm (4 x 6 in)
● A6: 105 x 148.5 mm
● Hagaki: 100 x 148 mm
● L size: 89 x 127 mm
250-Sheet Plain Paper Tray
The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to
400 sheets. It is useful for high-volume printing and for occasions when you want to use
the In tray for special media such as letterhead paper, but still have plain paper readily
available.
If the 250-Sheet Plain Paper Tray Accessory is not included with the printer, it can be
purchased separately from an authorized HP dealer.
Note The 250-sheet Plain Paper Tray Accessory is not available in all countries/
regions.
Learn how to install the 250-Sheet Plain Paper Tray Accessory.
Learn how to load paper into the 250-Sheet Plain Paper Tray Accessory.
Use the 250-Sheet Plain Paper Tray Accessory to save time when printing.
Install the 250-Sheet Plain Paper Tray Accessory
Follow these steps to install the 250-Sheet Plain Paper Tray Accessory:
1. Turn off the printer.
2. Select a location for the printer and place the 250-Sheet Plain Paper Tray Accessory
in this location.
3. Carefully lift the printer and orient it above the paper tray.
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133
Chapter 12
4.
Gently place the printer on top of the paper tray.
Load the 250-Sheet Plain Paper Tray Accessory
Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory.
Two parts
The 250-Sheet Plain Paper Tray Accessory has two parts.
1
Base
2
Lower tray
The lower tray has three size adjusters.
1
Paper-width guide
2
Paper-width fence
3
Paper-length guide
Note When changing the paper size in the paper tray, you must set all three
paper guides.
Set the paper size
When changing the paper size in the paper tray, all three paper guides must be set to
the correct setting.
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HP Deskjet 6980 series
Follow these steps to set the paper size:
1.
Remove the lower tray from the base.
2.
Slide the paper-width guide until the arrow is even with the correct setting.
1
Align the arrows
Note To print on legal-sized paper, set the paper-width guide to LTR.
3.
User's guide
Set the paper-width fence by carefully inserting it into the appropriate slots.
1
Tilt the fence forward
2
Insert the fence into the appropriate slots
3
Tilt the fence back until it locks into place
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Chapter 12
Note To print on legal-sized paper, set the paper-width guide to LTR.
4.
Set the paper-length guide by pulling it until the arrow lines up with the paper size.
1
Align the arrows
Note To print on legal-sized paper, pull the paper-length guide all the way
out.
Load paper
Follow these steps to load paper:
1.
2.
3.
Remove the lower tray from the base.
Verify that all three paper guides are set to the correct setting.
Insert the paper into the lower tray.
4.
Insert the lower tray in the base until it locks into place.
Use the 250-Sheet Plain Paper Tray Accessory
If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the
installation steps.
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HP Deskjet 6980 series
Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/
regions.
Follow these steps to use the 250-Sheet Plain Paper Tray Accessory:
1.
2.
3.
Open the Print dialog box.
Select the Paper Type/Quality pane.
In the Source drop-down list, click Lower tray.
250-Sheet Plain Paper Tray Accessory specifications
Dimensions
448 mm (17.64 in) wide x 65 mm (2.56 in) high x 384 (15.12 in) mm deep
Weight
1.99 kg (4.40 lb)
Media weight
Letter/A4 paper: 60 to 105 g/m2 (16 to 28 lbs)
Media sizes
US Letter: 216 x 279 mm (8.5 x 11 in)
Executive: 184 x 267 mm (7.25 x 10.5 in)
A4: 210 x 297 mm
A5: 148 x 210 mm
B5: 182 x 257 mm
Auto Two-Sided Print Accessory with Small Paper Tray
The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device that
contains a rear tray for small media and a duplexer for two-sided printing on both fullsize and small media.
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137
Chapter 12
●
●
●
Postcards and other small media can be printed on two sides automatically when
they are fed from the rear tray.
Photo paper and envelopes can be printed on one side by using the small paper
tray.
Print two-sided documents automatically.
If the Auto Two-Sided Print Accessory with Small Paper Tray is not included with the
printer, it can be purchased separately from an authorized HP dealer.
Note The Auto Two-Sided Print Accessory with Small Paper Tray is not
available in all countries/regions.
Learn how to install the accessory.
Learn how to configure the printer to use the accessory when printing from a digital
camera.
Follow these tips to solve printing problems when using the accessory.
Install the Auto Two-Sided Print Accessory with Small Paper Tray
Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray:
1.
Push the two latch handles on the printer rear access door toward each other, and
then remove the door.
Do not discard the rear access door. In order to print, the accessory or the rear
access door must be attached to the printer.
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HP Deskjet 6980 series
2.
Insert the accessory into the back of the printer until both sides snap into place.
Note Do not press the buttons on either side of the accessory when
installing it into the printer. Use the buttons only when removing the
accessory from the printer.
Print postcards
Guidelines
● Use only cards that meet the specifications for the Auto Two-Sided Print Accessory
with Small Paper Tray. For more information, see the Auto Two-Sided Print
Accessory with Small Paper Tray specifications.
● When printing a large number of cards, remove the printed material from the printer's
Out tray about halfway through the print job.
● Do not exceed the maximum capacity for the rear tray: 100 cards.
Prepare to print
1. Slide the paper-width guide to the left.
2. Pull the paper lever forward and insert the cards.
The address side of the cards should face outward.
3.
4.
User's guide
Release the paper lever.
Slide the paper-width guide against the edge of the cards.
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Chapter 12
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: The appropriate paper size
Note To print a borderless card, click the borderless photo size that
matches the card size.
2.
3.
4.
5.
6.
– Orientation: The appropriate orientation
Click OK.
Open the Print dialog box.
Select the Paper Type/Quality pane, and then select the following settings:
– Source: Rear tray
– Paper Type: The appropriate paper type
– Quality: Normal or Best
If you want to use them, set the HP digital photography options.
Select any other print settings that you want, and then click Print.
Use the Auto Two-Sided Print Accessory with Small Paper Tray when printing from
a digital camera
In order to use the Auto Two-Sided Print Accessory with Small Paper Tray when printing
directly from a digital camera, you might need to configure the printer to feed paper from
the accessory rather than the In tray.
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HP Deskjet 6980 series
Configure the printer to feed paper from the accessory
Follow these steps to configure the printer to feed paper from the accessory:
1.
2.
3.
Press and hold down the Report Page button.
While holding down the Report Page button, press the Cancel button twice.
Release the Report Page button.
After configuring the printer to feed paper from the accessory, load the photo paper into
the accessory and then follow the PictBridge printing instructions.
Note The printer only needs to be configured to print PictBridge photos from the
Auto Two-Sided Print Accessory with Small Paper Tray once. After being
configured, the printer will attempt to print from the accessory until the printer is
configured to use the In tray for PictBridge photos.
Configure the printer to feed paper from the In tray
Follow these steps to configure the printer to feed paper from the In tray for PictBridge
photos:
1.
2.
3.
Press and hold down the Report Page button.
While holding down the Report Page button, press the Cancel button twice, and
then press the Resume button once.
Release the Report Page button.
Print small photos
Guidelines
● For high-quality results, use a photo print cartridge in combination with the tri-color
print cartridge.
● For maximum fade resistance, use HP Premium Plus Photo Paper and install a
photo print cartridge in the printer.
● Learn how to use the available photo printing features.
● Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing
photos.
● Verify that the photo paper that you are using is flat. For information about preventing
photo paper from curling, see the photo paper storage instructions.
● Do not exceed the In-tray capacity: 80 sheets of photo paper.
Prepare to print
1. Slide the paper-width guide to the left.
2. Pull the paper lever forward and insert the photo paper.
The side of the photo paper to be printed on should face outward.
Note If the photo paper has a tear-off tab, the tab must point up rather than
leading into the printer.
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141
Chapter 12
3.
4.
Release the paper lever.
Slide the paper-width guide against the edge of the photo paper.
Print
1. Open the Page Setup dialog box, and then select the following settings:
– Paper Size: The appropriate paper size
Note To print a borderless photo, select a borderless photo paper size.
2.
3.
4.
5.
6.
– Orientation: The appropriate orientation
Click OK.
Open the Print dialog box.
Select the Paper Type/Quality pane, and then select the following settings:
– Source: Rear tray
– Paper Type: The appropriate photo paper type
– Quality: Best or Maximum dpi
If you want to use them, set the HP digital photography options.
Select any other print settings that you want, and then click Print.
Print envelopes
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HP Deskjet 6980 series
Guidelines
● Avoid using envelopes that have the following qualities:
– Have clasps or windows
– Have thick, irregular, or curled edges
– Are shiny or embossed
– Are wrinkled, torn, or otherwise damaged
● Align the envelope edges before inserting them in the rear tray.
● Do not exceed the maximum capacity of the rear tray capacity: 80 envelopes.
Prepare to print
1. Slide the paper-width guide to the left.
2. Pull the paper lever forward and insert the envelopes.
Insert the envelopes with the address side facing outward and the flap to the left.
3.
4.
Release the paper lever.
Slide the paper-width guide against the edge of the envelopes.
Print
1. Open the Page Setup dialog box, and then select the following settings:
Paper Size: The appropriate envelope size
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143
Chapter 12
2.
3.
4.
5.
Click OK.
Open the Print dialog box.
Select the Paper Type/Quality pane, and then select the following settings:
– Source: Rear tray
– Paper Type: Plain paper
Select any other print settings that you want, and then click Print.
Problems with the Auto Two-Sided Print Accessory with Small Paper Tray
Paper jam
Do not clear a paper jam from the front of the printer.
Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with
Small Paper Tray:
1.
2.
Turn off the printer.
Press the buttons on the left and right sides of the accessory, and then remove it
from the printer.
Warning Remove the Auto Two-Sided Print Accessory with Small Paper
Tray before opening it when clearing a paper jam.
3.
4.
144
Remove any paper that is inside the printer.
Lift the back lever on the accessory, and then unhook the Small Paper Tray.
HP Deskjet 6980 series
5.
6.
7.
8.
Tilt the Small Paper Tray forward and open the lower door of the accessory.
1
Tilt the Small Paper Tray
2
Open the lower door
Remove any paper that is inside the accessory.
Close the accessory, and then secure the back lever to close the accessory.
Re-attach the accessory to the printer.
Option for two-sided printing cannot be selected
The printer driver cannot sense the duplexer until a print job is sent to the printer. Print
a single-sided document, and then print the two-sided document. The option for using
the duplexer will appear in the printer software.
If the option for the duplexer still does not appear, then verify that the following conditions
exist:
●
●
The duplexer is attached to the printer.
The media type and size selected on the Paper/Quality pane are supported by the
duplexer.
For a list of supported media types and sizes, see the specifications for the duplexer:
– Automatic Two-Sided Printing Accessory
– Auto Two-Sided Print Accessory with Small Paper Tray
Paper size changes when the two-sided printing option is selected
The paper size is not supported by the duplexer.
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Chapter 12
Binding margin is in the wrong place
1. Open the Print dialog box.
2. Select the Two-Sided Printing pane.
3. Verify that the correct binding has been selected:
– The Book button is selected for binding along the side.
– The Tablet button is selected for binding along the top.
Only one side of the page prints when the two-sided printing option is enabled
Verify that the following conditions exist:
●
●
●
●
The correct print options are set in both the printer software and the software
program that you are using.
The photo paper is not curled, if you are printing on two-sided photo paper. Photo
paper should be flat before printing. See storing and handling photo paper for more
information.
The paper size selected in the Page Setup dialog box is supported by the duplexer.
The paper type selected in the Paper Type/Quality pane is supported by the
duplexer.
See the duplexer specifications for a list of supported paper types and sizes.
Auto Two-Sided Print Accessory with Small Paper Tray specifications
Dimensions when attached to printer
219.3 mm (8.63 in) tall x 320.5 mm (12.62 in) wide x 142.1 mm (5.6 in) deep
Duplexing specifications
For duplexing specifications, including skew, media weight, and media sizes for paper
fed into the printer through the printer In tray, see the Automatic Two-Sided Printing
Accessory specifications.
Small paper tray specifications
Media thickness: 7-12 mils
Media sizes:
●
●
●
146
Size range:
– Width: 81.3 to 106 mm (3.2 to 4.17 in)
– Length: 116.8 to 304.8 mm (4.6 to 12 in)
Cards:
– 10x15 cm, 10x15 cm with tab
– 4x6 in, 4x6 in with tab
– A6, 105x148 mm
– Index card, 4x6 in.
– L, 89x127 mm
Photo paper:
– 10x15 cm, 10x15 cm with tab
– 4x6 in, 4x6 in. with tab
HP Deskjet 6980 series
●
●
– A6, 105x148 mm
– L, 89x127 mm, L, 89x127 mm with tab
– Panoramic 4x10 in, 4x11 in, 4x12 in
Envelopes:
– No. 10 Envelope, 4.12x9.5 in
– Japanese envelope No. 4, 90x205 mm
Hagaki:
Hagaki, 100x148 mm
Tray capacities:
●
●
●
●
User's guide
Photo paper:
– 4x6, L size: Up to 80 sheets
– Panoramic: Up to 5 sheets
Hagaki:
Photo: Up to 80 cards
Cards:
– 4x6: Up to 100
– A6: Up to 100
Envelopes:
– No. 10: Up to 20
– Japanese envelope No. 4: Up to 20
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13
Supplies
●
●
●
●
Paper
USB cables
Accessories
Print cartridges
Note The availability of supplies and accessories varies by country/region.
Paper
To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP
Iron-On Paper, or HP Greeting Cards, go to www.hp.com.
Choose a country/region, and then select Buy or Shopping.
USB cables
C6518A HP USB A–B 2-meter cable
Accessories
If an accessory is not included with the printer, it can be purchased separately from an
authorized HP dealer.
Note The availability of accessories varies by country/region.
Automatic Two-Sided Printing Accessory
Q5712A Automatic Two-Sided Printing Accessory
Auto Two-Sided Print Accessory with Small Paper Tray
Q3032A Auto Two-Sided Print Accessory with Small Paper Tray
250-Sheet Plain Paper Tray Accessory
Q3447A 250-Sheet Plain Paper Tray Accessory
HP bt450 Bluetooth Wireless Printer Adapter
Q6398A HP bt450, Bluetooth Wireless Printer Adapter
HP bt400 Bluetooth Wireless Printer Adapter
Q6399A HP bt400, Bluetooth Wireless Printer Adapter
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HP Deskjet 6980 series
14
Specifications
●
Printer specifications
Printer specifications
See the reference guide that came with the printer for complete printer specifications,
including this information:
●
●
●
●
Types, sizes, and weights of paper and other printing media that can be used with
the printer
Print speeds and resolutions
Power requirements
Computer operating system requirements
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149
15
Environmental information
●
●
Environmental statement
Print cartridge recovery
Environmental statement
Hewlett-Packard continuously improves the design processes of its deskjet printers to
minimize the negative impact on the office environment and on the communities where
printers are manufactured, shipped, and used.
Reduction and elimination
Paper use: The printer's two-sided printing capability reduces paper usage and the
resulting demands on natural resources. In addition, the Print Cancel button allows the
user to save paper by quickly canceling a print job as needed. This equipment is suitable
for using recycled papers (in accordance with EN 12281:2002).
Recycled paper: All paper documentation for this printer is printed on recycled paper.
Ozone: Ozone-depleting chemicals such as CFCs have been eliminated from HewlettPackard's manufacturing processes.
Recycling
Design for recycling has been incorporated into this printer. The number of materials has
been kept to a minimum while ensuring proper functionality and reliability. Dissimilar
materials have been designed to separate easily. Fasteners and other connections are
easy to locate, access, and remove using common tools. High priority parts have been
designed to access quickly for efficient disassembly and repair.
Printer packaging: The packaging materials for this printer have been selected to
provide maximum protection for the least cost possible, while attempting to minimize
environmental impact and facilitate recycling. The rugged design of the HP Deskjet
printer assists in minimizing both packaging materials and damage rates.
Plastic parts: All major plastics and plastic parts are marked according to international
standards. All plastic parts used in the printer housing and chassis are technically
recyclable and all use a single polymer.
Product longevity: To ensure the longevity of the HP Deskjet printer, HP provides the
following:
●
●
●
Extended warranty: Details can be found in the reference guide that came with the
printer.
Replacement parts and consumables are available for a limited period after
production has stopped.
Product take-back: To return this product to HP at the end of its useful life, go to
www.hp.com/recycle. To return empty print cartridges to HP, see print cartridge
recovery.
Note The extended warranty and product take-back options are not
available in all countries/regions.
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HP Deskjet 6980 series
Recycling information for the European Union
Important recycling information for our customers in the European Union: To
preserve the environment, this product must be recycled after its useful life as required
by law. The symbol below indicates that this product may not be disposed in the general
trash. Please return the product for proper recovery/disposal to the authorized collection
location nearest to you. For more information regarding return and recycling of HP
products generally, please visit www.hp.com/hpinfo/globalcitizenship/environment/
recycle/index.html.
Energy consumption
This printer was designed with energy conservation in mind. Not only does this save
natural resources, but it also saves money without affecting the high performance of the
printer. The printer meets the Federal Energy Management Program (FEMP)
requirements, the US government energy savings initiative aimed at reducing power
when the printer is turned OFF.
This product qualifies for the ENERGY STAR® Program. ENERGY STAR is a voluntary
program established to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection
Agency. As an ENERGY STAR partner, Hewlett-Packard Company has determined that
this product meets ENERGY STAR guidelines for energy efficiency.
Energy consumption in standby mode: See the reference guide for energy
consumption specifications.
Energy consumption in off-mode: When the printer is off, an amount of energy is still
being consumed. Energy consumption can be prevented by turning the printer power off,
and then disconnecting the end of the printer power cord from the electrical source.
Print cartridge recovery
Customers interested in recycling their genuine HP print cartridges can participate in
HP's Planet Partner's Program for inkjet cartridges. HP offers this program in more
countries/regions than any other inkjet cartridge manufacturer in the world. This program
is provided as a free service to HP customers as an environmentally sound solution for
these products at end-of-life.
User's guide
151
Chapter 15
To participate, simply follow the directions provided on HP's Web site at this address:
www.hp.com/recycle. This service is not available in all countries/regions. Customers
may be asked for their name, phone number, and address.
Because HP's unique recycling processes are very sensitive to material contamination,
we cannot take back and recycle cartridges from other manufacturers. The end products
of the recycling process are used in the manufacture of new products, and HP must
ensure the composition of the material is consistent. To do that, we recycle only HP
original cartridges. This program does not extend to refilled cartridges.
Returned cartridges are separated for purification into raw materials for use in other
industries to manufacture new products. Examples of products made from recycled HP
print cartridge materials include automobile parts, trays used in microchip fabrication
processes, copper wire, steel plates, and the precious materials used in electronics.
Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight.
The remaining parts that cannot be recycled (ink, foam, and composite parts) are
disposed of in an environmentally responsible manner.
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HP Deskjet 6980 series
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