HP | 72SI | User's Manual | HP 72SI User's Manual

DisplayMaker Legacy 72SI, 98SI
User Guide
Part Number 0700048
1
Legal notices
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP
products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions contained herein.
Printed in the US
For additional technical support and user documentation please refer to:
www.hp.com/go/graphicarts
2
Revision Log
The following is a list of major changes and additions that have
been made to this manual since it was first released.
See the accompanying Release Notes for specific changes to the
software and hardware between manual updates.
Revision
Description
Revision B
Chapter 2: Updated Ready screen image. Menu items
added: Clean Grit Rollers, Capping Purge, Printer
Name, Localization, Print Menu Tree. Menu tree
updated.
Chapter 3: Added Fine Text mode. Added Media Feed
Number prompts to the end of the roll-fed media load
process. Added media alignment bar to the rigid media
load process. Set Sort Method added to the Media Wizard.
Chapter 4: Fig. 4-5 showing AutoSet Summary
updated with new “All Jets Replaced” row headings.
Chapter 5: Added cleaning procedure for the postheater cover. Added note about Prep for Storage/Shipping requirements.
Appendix A: Specifications for DisplayMaker 98SI
added. Maximum media thickness corrected.
iii
Regulatory Statements
FCC-A
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his or her own expense.
This equipment must be installed exactly as instructed in this
manual using only the components supplied. If a supplied component ever needs to be replaced, it must be replaced with the
same part supplied by the manufacturer. It is your responsibility
to follow these instructions in order to maintain compliance
with the FCC regulations. Changes or modifications not
expressly approved by ColorSpan Corporation could void your
authority to operate this equipment. In particular, this device
must be operated with shielded cables to maintain FCC
compliance.
A booklet is available from the Federal Communications Commission entitled, How to Identify and Resolve Radio-TV Interference Problems (#004-000-00345-4). Write to the U.S.
Government Printing Office, Washington, DC 20402.
DOC (Canada)
This digital apparatus does not exceed the Class A limits for
radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Normes de Sècuritè (Canada)
Le présent appariel numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques
de la Classe A prescrites dans le réglements sur le brouillage
radioélectrique édictés par le Ministére des Communications du
Canada.
iv
Telecommunications
Network Statement
The ColorSpan VideoNet port on this device is not intended to
be connected to a public telecommunications network. Connection of this device to a public telecommunications network in a
European Community Member State will be in violation of
national law implementing Directive 91/263/EEC on the approximation of laws of the Member States concerning telecommunication terminal equipment, including the mutual recognition of
their conformity.
Der VideoNet port ist nicht dafür vorgesehen an ein öffentliches
Telefonnetz angeschlossen zu werden. Der Anschluß dieses
Gerätes an ein öffentliches Telefonnetz in einem Mitgliedstaat
der EU, verstößt gegen nationale Gesetze zur Ausführung der
Direktive 91/263/EEC, die sich mit der Annäherung von
Gesetzen von Mitgliedstaaten beschäftigt, betreffend Telekommuniktionsanlagen und die gegenseitige Anerkennung ihrer
Konformität.
v
About This Manual
This manual contains the following topics:
◆
Chapter 1, Getting Started, shows you how to unpack and
assemble the printer, and introduces you to its main features.
◆
Chapter 2, Using the Control Panel, shows you how to use
the control panel to specify printer options.
◆
Chapter 3, Ink and Media, shows you how to install ink and
media.
◆
Chapter 4, Calibrating the Printer, shows you how to calibrate the printer for optimal print quality.
◆
Chapter 5, Maintaining the Printer, explains scheduled
maintenance, how to recover clogged printheads, how to
prepare the printer for extended power-down (such as for
shipping or storage), and more.
◆
Appendix A, Technical Specifications, lists the printer’s
technical specifications.
◆
Appendix B, Troubleshooting, shows you how to troubleshoot common printing problems and interpret Action and
Warning messages.
For further information, refer to the following ColorSpan
documentation:
vi
◆
Site Preparation Guide — explains how to prepare your site for
the printer’s arrival and installation.
◆
Release Notes — late-breaking information, update descriptions, and update instructions.
◆
ColorSpan Print Server Documentation — the System Control
User Guide, Print Server & Driver Setup Guide, and Printing Tools
User Guides shows you how to print and RIP files through the
ColorSpan print server. If the printer is connected to a nonColorSpan print server (RIP), refer to the documentation
that accompanies the server.
◆
ColorSpan web site — http://www.colorspan.com.
Conventions
This manual uses the following informational conventions:
Note
A special technique or information that may help
you perform a task or understand a process.
Hinweis
Ein Hinweis beschreibt eine spezielle technik zur
Lösung einer Aufgabe oder enthällt Informationen,
die Ihnen eine Prozedur näher erläutert.
Caution
Alerts you to something that has the potential to
cause damage to hardware, software, or data.
Vorsicht
Dieses Feld weist auf einen Umstand hin, der einen
Hardware-oder Software-Schaden oder Datenverlust
verursachen könnte.
WARNING Alerts you to something that has the potential to
cause physical harm to you or others around you.
WARNUNG Eine Warnung auf weist auf einen Umstand hin,
durch den Ihnen und anderen Personen ein physischer Schaden erwachsen könnte.
Other WARNING symbols used:
Electrical Hazard
Vorsicht steht unter Spannung
Lifting Hazard
Vorsicht beim Anheben
Hot Surface
Heiß, nicht berühren
Moving Parts
Bewegliche Teile, Verletzungsgefahr.
vii
viii
TABLE OF CONTENTS
Revision Log.............................................................................................. iii
Regulatory Statements .............................................................................. iv
FCC-A .................................................................................................... iv
DOC (Canada)...................................................................................... iv
Telecommunications Network Statement.............................................. v
About This Manual ................................................................................... vi
Conventions............................................................................................. vii
Getting Started
Operating Requirements ....................................................................... 1-2
Electrical............................................................................................. 1-2
Environmental.................................................................................... 1-2
Important Operating Notes ............................................................... 1-3
Safety Warnings ................................................................................. 1-5
Unpacking and Assembly ...................................................................... 1-7
Workflow Overview ............................................................................... 1-8
Power Up the Printer ......................................................................... 1-8
Daily Startup ...................................................................................... 1-8
Printing .............................................................................................. 1-9
600x300 Printing ........................................................................... 1-9
Daily Shutdown ................................................................................. 1-9
Parts Overview ..................................................................................... 1-10
Auxiliary Dryer ................................................................................. 1-14
Special Features ................................................................................... 1-15
Printheads ........................................................................................ 1-15
Ink System........................................................................................ 1-15
Calibration ....................................................................................... 1-15
Media Handling............................................................................... 1-16
Performance and Ease-of-Use .......................................................... 1-17
Using the Control Panel
Overview................................................................................................ 2-2
Ready Screen...................................................................................... 2-2
Front Page.......................................................................................... 2-2
Menu.................................................................................................. 2-2
User Assistance................................................................................... 2-3
Front Page.............................................................................................. 2-4
Navigation Keys ..................................................................................... 2-8
Menu...................................................................................................... 2-9
Calibrate Printer ................................................................................. 2-9
Table of Contents
ix
Printer Settings................................................................................. 2-10
Maintenance .................................................................................... 2-14
Service Printer .................................................................................. 2-15
User Diagnostics .............................................................................. 2-15
Warnings & Actions ......................................................................... 2-16
Print Menu Tree ............................................................................... 2-16
Menu Tree............................................................................................ 2-17
Front Page ........................................................................................ 2-17
Menu................................................................................................ 2-18
Ink and Media
Ink System Overview.............................................................................. 3-2
Idle Jet Maintenance.............................................................................. 3-3
Selecting a Print Mode........................................................................... 3-4
General Printing Tips ............................................................................. 3-6
Checking Jet Health ............................................................................... 3-7
Print Prime Bars.................................................................................. 3-8
Purge-n-Wipe Printheads ................................................................... 3-8
Print Jet-Out Lines .............................................................................. 3-9
Map Out Missing Jets ........................................................................ 3-9
Loading Ink .......................................................................................... 3-10
When to Load Ink ............................................................................ 3-10
Unloading an Empty Ink Box ........................................................... 3-10
Loading a Full Ink Box ..................................................................... 3-10
Pause-Swapping Ink......................................................................... 3-12
Capping the Printheads ....................................................................... 3-13
Cap the Printheads .......................................................................... 3-13
Uncap the Printheads....................................................................... 3-14
Loading Roll-Fed Media....................................................................... 3-16
Support for Large Narrow Media Rolls ............................................ 3-17
Loading Wide Media ....................................................................... 3-24
Unloading and Cutting Roll-Fed Media............................................... 3-25
Takeup Spool Pin Release ................................................................ 3-26
Respooling Media ................................................................................ 3-27
Loading Rigid Media............................................................................ 3-29
Releasing a Pinch Roller ................................................................... 3-33
Reloading Rigid Media ........................................................................ 3-36
Edge-to-Edge Printing .......................................................................... 3-38
Document, Application, and RIP Settings........................................ 3-38
Media Properties.............................................................................. 3-39
Printer Setup .................................................................................... 3-39
Loading and Squaring the Media .................................................... 3-40
Example............................................................................................ 3-41
Document Design ........................................................................ 3-41
x
Table of Contents
Media Properties.......................................................................... 3-41
Printer Setup ................................................................................ 3-42
Media Wizard ...................................................................................... 3-44
Setting Heater Temperatures ............................................................... 3-47
Calibrating the Printer
When to Calibrate.................................................................................. 4-2
AutoJet ................................................................................................... 4-3
AutoTune ............................................................................................... 4-4
Quality Check .................................................................................... 4-5
Media Feed ............................................................................................ 4-6
Manual Calibrations .............................................................................. 4-8
Manual X Head Registration.............................................................. 4-9
Manual BiDi Registration................................................................. 4-11
Manual Jet Mapping........................................................................ 4-13
Report Individual Bad Jets ........................................................... 4-15
Clear Individual Bad Jets ............................................................. 4-16
View Current Bad Jets .................................................................. 4-17
Clear All Bad Jets.......................................................................... 4-17
Jet Status Lines ................................................................................. 4-19
Default Registration Data ................................................................ 4-19
Auto Calibrations ................................................................................. 4-20
Calibration Summary ........................................................................... 4-21
Straightening the Media Path.............................................................. 4-22
Image Sensor Calibration .................................................................... 4-23
Linearization ........................................................................................ 4-24
Maintaining the Printer
Maintenance Schedule .......................................................................... 5-2
Clean the Rail and Bearings................................................................... 5-4
Pinch Rollers....................................................................................... 5-4
Rail ..................................................................................................... 5-5
Carriage Bearings............................................................................... 5-5
Cleaning the Encoder Strip ................................................................ 5-6
Empty Excess Ink.................................................................................... 5-7
Printhead Maintenance ......................................................................... 5-8
Cleaning Clogged Ink Jets ..................................................................... 5-9
Purge-n-Wipe..................................................................................... 5-9
Manual Cloth Wipe ........................................................................... 5-9
Cleaning Solvent Soak ..................................................................... 5-10
Cleaning the Service Station Doctor Blade ...................................... 5-11
Set the Printhead and Camera Height................................................. 5-12
Setting the Head Height .................................................................. 5-13
Table of Contents
xi
Setting the Camera Height .............................................................. 5-15
Calibrate the Service Station ............................................................... 5-17
Replace Ink Filters ................................................................................ 5-19
Extended Power Down and Restart ..................................................... 5-21
Power Down .................................................................................... 5-21
Restart .............................................................................................. 5-22
Technical Specifications
Specifications ......................................................................................... A-2
Supplies and Accessories ....................................................................... A-6
Troubleshooting
Troubleshooting Checklist ..................................................................... B-2
Warranty Claims..................................................................................... B-5
Diagnostics............................................................................................. B-7
MacDermid ColorSpan Technical Services........................................... B-14
Help From Your Reseller .................................................................. B-14
Help From ColorSpan ...................................................................... B-14
If All Else Fails................................................................................... B-14
Index
xii
Table of Contents
CHAPTER 1
Getting Started
This chapter shows you how to get started using your printer. It includes
these topics:
Getting Started
◆
Operating Requirements (page 1-2)
◆
Unpacking and Assembly (page 1-7)
◆
Workflow Overview (page 1-8)
◆
Parts Overview (page 1-10)
◆
Special Features (page 1-15)
1-1
Operating
Requirements
Choose a location for the printer before you unpack it. Keep the
following requirements in mind:
Electrical
Environmental
1-2
◆
Use the supplied power cord. Plug it directly into a grounded
electrical outlet. Do not lengthen the power cord with an
extension cord; the resulting voltage drop could damage the
printer.
◆
Make sure the line voltage meets the requirements: 220 VAC
±10%, single phase, 20 Amps, with NEMA L6-20R locking
wall receptacle (North America and Japan), or 16 Amps with
IEC 60309 wall receptacle (Europe). Install a voltage regulator or similar device if the power source is not stable within
these specifications. See Appendix A, Technical Specifications, for details.
◆
To maintain vacuum to the printheads during printer powerdown, use the auxiliary 24 volt power supply (included in
the accessory kit with universal power adapters). Connect
the 24 VDC jack on the vacuum/pressure assembly to either
of two options:
◆
1. UPS — customer-supplied uninterruptable power supply, output 100-240 VAC, 50/60 Hz, minimum of 15 watts
of power, provides battery backup to the vacuum system in the event of a power failure.
◆
2. Wall outlet — 100-240 VAC, 50/60 Hz, provides temporary power to the vacuum system when it is necessary to power down the printer for service.See Appendix
A, Technical Specifications, for details.
◆
Connect the print server or RIP to a separate electrical circuit
from the printer.
◆
Make sure the room is well ventilated, with a temperature
and relative humidity within specifications (see “Specifications” on page A-2). Optimal printing and drying occurs
within these ranges. The newly-received printer, ink, and
media should be allowed to stabilize for several hours in its
operating environment prior to unpacking, installation, and
assembly, especially during seasons of hot or cold weather.
Failure to do so could result in printing problems.
◆
The printer uses solvent-based inks. The printer does not
include an integrated exhaust hood or shielding for collecting the volatile organic compound (VOC) emissions from the
inks and cleaning solvent. The owner is responsible for ventilation and VOC recovery as required by local regulations.
Operating Requirements
Connection kits are available from MacDermid ColorSpan to
vent VOC emissions to the customer’s exhaust system or
VOC recovery equipment. Consult your MacDermid
ColorSpan reseller for details.
Important Operating
Notes
Operating Requirements
◆
Store media and ink in an area with similar temperature and
humidity conditions as the printer.
◆
Locate the printer close enough to the print server (RIP) so
that they can be connected with the required cable.
◆
Locate the printer on a flat, level floor.
◆
Locate the printer where its normal operating noise will not
disturb quiet work areas.
◆
DO NOT install the printer near humidifiers, refrigerators,
fans, water faucets, heaters or similar equipment.
◆
DO NOT install the printer in areas where the temperature
changes abruptly, such as near air conditioners or in the path
of direct sunlight.
◆
DO NOT expose the printer to flames or dust.
◆
DO NOT POWER DOWN THE PRINTER. Constant vacuum at
the printheads is required to prevent ink from flowing from
the printheads when not printing, even when the printheads
are capped. If the printer must be powered down for shipping, empty and cap the printheads (See “Extended Power
Down and Restart” on page 5-21) or apply auxiliary 24 volt
power.
◆
If the printer has been idle for more than several minutes,
press the Prime Bars button on the printer control panel to
check for missing inkjets. To recover missing inkjets, see
“Checking Jet Health” on page 3-7.
◆
If the printer will be idle for more than one hour, cap the
printheads to conserve ink. When the printheads are
uncapped and the printer is not printing, the printheads
periodically expel a small amount of ink into the excess ink
reservoir to keep them working. (“Capping the Printheads”
on page 3-13 for instructions.)
◆
To wipe the printheads, use only ColorSpan cleaning solvent
applied with a 100% polyester Class 100 cleanroom wipe.
(See “Cleaning Clogged Ink Jets” on page 5-9 for instructions.) DO NOT USE ISOPROYPL ALCOHOL.
1-3
1-4
◆
To cap the printheads, use only SolaChrome Printhead Capping Film. Damage to printheads resulting from the use of
poorly performing plastic films is not covered by the printer
warranty.
◆
The maximum diameter allowed on the takeup spool is 7.5
inches (190.5 mm) on a 3-inch core. When the takeup spool
has a diameter of 6.5-7.5 inches (165.0-190.5 mm), the control panel displays a warning about possible print quality
issues.
◆
The media supply may be wound either printed-side-out or
printed-side-in, but the takeup, if used, must be loaded
printed-side-in.
◆
The printer includes three gauges: a “minimum” gauge
(0.085 inches above the media), a “maximum” gauge (0.115
inches above the media), and a camera height gauge. Setting the height above the maximum may result in excessive
overspray. Setting the height below the minimum may result
in the carriage striking the media. See “Set the Printhead and
Camera Height” on page 5-12 for instructions.
◆
The Media Wizard stores a set of operational parameters for
predefined and user-defined media types. When you load a
new media type, select an existing Media Wizard set, or create a custom set. Media Wizard parameter sets can be
selected at any time from the control panel. (See “Media
Wizard” on page 3-44 for details.)
◆
After calibrating the media feed (advance), record the Media
Feed Number (MFN) from the control panel in a notebook.
The next time you load the same media, you can recall the
media feed settings by entering the MFN, instead of performing the calibration again.
◆
Enable AutoTune during long periods of unattended printing. AutoTune runs AutoJet at user-defined intervals to
ensure that all jets are either working or substituted with
working jets. (See “AutoTune” on page 4-4 for instructions.)
◆
Wear cotton gloves when loading media to prevent fingerprints that could show after printing.
◆
DO NOT rest or store a media roll on end, or you could
cause edge creases that could strike the printheads during
printing.
◆
DO NOT clean the printhead surfaces with a dry cloth or
paper towel.
◆
DO NOT reprint over any output that has not completely
dried. The rubber pinch rollers could be damaged by wet
Operating Requirements
ink. If ink does get onto the pinch rollers, clean them with
SolaChrome-HR Cleaning Solvent and dry them thoroughly
before printing.
◆
DO NOT set heavy objects on the power cord or printer
cable; do not bend the cables or force them into contorted
positions.
◆
DO NOT place heavy objects anywhere on the printer.
◆
DO NOT lean on or place objects on the optional auxiliary
dryer, if installed.
Safety Warnings
Operating Requirements
WARNING
WITH THE POWER SWITCH IN THE OFF POSITION, POWER
MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS.
To completely cut power from the printer, you must unplug
the power cords from the power outlets.
WARNUNG
WENN DER NETZSCHALTER IN OFF POSITION STEHT,
WIRD DEN KOMPONENTEN TROTZDEM STROM
ZUGEFÜHRT. Um den Drucker komplett stromfrei zu
machen, müssen Sie den Netzstecker ziehen.
WARNING
The printer is too heavy to be lifted safely by one person.
At least five persons are required to lift the printer.
WARNUNG
Der Drucker ist zu schwer für eine Person. Mindestens 5
Personen sind erforderlich um den Drucker anzuheben.
1-5
WARNING
THE PRINTER ELECTRONICS ASSEMBLY CONTAINS A LITHIUM BATTERY DEVICE. THERE IS A DANGER OF EXPLOSION
IF THE BATTERY IS INCORRECTLY REPLACED. The battery
must be replaced only by ColorSpan authorized personnel,
and must be replaced only with the same or equivalent
type. Dispose of this lithium battery device in accordance
with local, state (or province), and Federal (or country)
solid waste requirements.
WARNUNG
DIE ELEKTRONIK DES DRUCKERS ENTHÄLT EINE LITHIUM
BATTERIE. ES BESTEHT EXPLOSIONSGEFAHR WENN DIESE
UNSACHGEMÄSS AUSGEWECHSELT WIRD. Die Batterie
darf nur durch einen ColorSpan authorisierten Technicker
ausgewechselt werden und muss mit dem gleichen oder
einem gleichwertigen Typ Batterie ersetzt werden. Bitte
entsorgen Sie die Lithium Batterie gemäss Ihren Landesoder Bundesgesetzen.
WARNING Hot surfaces. Do not touch.
WARNUNG Heiß, nicht berühren.
WARNING Moving parts. Keep fingers away from media path.
WARNUNG Bewegliche Teile, Verletzungsgefahr.
1-6
Operating Requirements
Unpacking and
Assembly
This printer must be unpacked and installed only by a
MacDermid ColorSpan Authorized Service Provider (ASP). If you
need to relocate, ship, or store an installed printer, contact your
reseller or MacDermid ColorSpan Technical Services for assistance.
Caution
Unpacking and Assembly
To avoid damaging the carriage bearings when moving the printer, move the carriage away from the rail
by reinstalling the shipping blocks. This is recommended even if moving the printer down the hall or
between rooms. To ship or relocate the printer a
longer distance, contact MacDermid ColorSpan
Technical Services for instructions.
1-7
Workflow Overview
Power Up the Printer
1. Turn on the power switch to observe the typical power-up
sequence.
2. The control panel backlight illuminates. Move the contrast
lever (located to the right of the control panel screen) up and
down until the control panel graphics and messages are easily visible.
3. The printer runs a series of self-tests, and reports any errors it
finds.
4. The printhead carriage moves to the service station.
5. The control panel prompts you to load media.
6. You may load media or skip loading media for now. See
“Loading Roll-Fed Media” on page 3-16 for instructions.
7. The control panel displays the status screen.
Daily Startup
1. Uncap the printheads (for instructions, see “Uncap the Printheads” on page 3-14).
This procedure includes, while the carriage is still at the capping station, wiping the printheads with SolaChrome-HR
Cleaning Solvent, using a 100% polyester Class 100 cleanroom wipe. DO NOT USE ISOPROPYL ALCOHOL ON THE
PRINTHEADS.
2. Ensure the functioning or substitution of all inkjets (for
instructions, see “Checking Jet Health” on page 3-7):
n
p
o
◆
Print Prime Bars
◆
Run Purge-n-Wipe
◆
Repeat once or twice to recover missing inkjets
3. Map out missing jets (see “AutoJet” on page 4-3 or “Manual
Jet Mapping” on page 4-13).
Under normal circumstances, these procedures should adequately prepare the printer to print. For instructions on recovering stubbornly clogged printheads, see “Cleaning Clogged Ink
Jets” on page 5-9.
1-8
Workflow Overview
Printing
When the printer is connected to a ColorMark Pro print server,
here is how a typical print job progresses from the client workstation to the printer. If you are using a non-ColorSpan RIP, refer
to the documentation that accompanies it for details.
1. The operator sends a file to be printed from a client
workstation.
2. The print job is received by the print server.
Once it reaches the print server, the print job may be reprioritized, combined with other jobs, re-routed, or otherwise
manipulated. Refer to the print server online help or manual
for instructions.
3. The print server RIPs the job.
The raster image processing (RIP) process translates the
PostScript language data that comprises the print job into
the data required by the printer.
4. The server sends the image to the printer for printing.
Printing can be paused and resumed at the control panel,
enabling you to purge the printheads to recover jets or make
other adjustments. During the pause, the carriage goes to the
service station and idle spits.
600x300 Printing
The default printing resolution is 600x600 dpi. To print a document at 600x300 dpi, configure the third-party RIP or ColorSpan print server to rasterize print jobs at this resolution. Refer
to the Print Server & Driver Setup Guide or third-party RIP documentation for instructions.
Daily Shutdown
1. Cap the printheads (for instructions, see “Capping the Printheads” on page 3-13).
2. DO NOT POWER DOWN THE PRINTER.
If the printheads will be capped longer than overnight, follow
the instructions under “Daily Startup” twice a week to prevent
excessive ink clogging, then recap the printheads. If this is not
possible or impractical, or if the printer must be shipped, see
“Extended Power Down and Restart” on page 5-21 for instructions.
For further idle maintenance tips, see “Idle Jet Maintenance” on
page 3-3.
Workflow Overview
1-9
Parts Overview
123
5
56
4
7
8
12
13
15
14
9
16
11
10
17 & 18
17 & 18
Fig. 1-1. Front view
19
21
20 12
29
30
22
27
26
23
24
25
28
31
Fig. 1-2. Rear view
1-10
Parts Overview
Index Description
1
Encoder strip — allows precise positioning of the printhead carriage across the length of the platen.
2
Main carriage drive belt — moves the carriage across
the length of the platen.
Transport chain (not shown) — supports the ink supply tubes that carry ink from the ink supplies to the
printheads, power, and electrical signal cables.
3
Platen — supports the media under the printheads
during printing, warms the media in the print zone,
includes vacuum to hold the media against the platen.
4
Printhead carriage — carries the printheads, digital
imaging sensor, and photodiode across the length of
the platen.
Digital image sensor (on carriage, not shown) —
detects the location of printed pixels for precise alignment of the printheads, enables the automatic replacement of poorly-printing ink jets with substitute jets.
Photodiode (on carriage, not shown) — enables the
creation of color transforms without an external spectrophotometer (requires print server support), and the
linearization of existing transforms.
Parts Overview
5
Spittoons — located at both ends of the platen,
receives ink “spits” that keep the printheads at their
optimal performance.
6
AutoCleanTM Service station — catches purged ink
from the printheads, wipes the printheads with cleaning solvent. Wipers are automatically cleaned and
cleaning solvent applied before wiping. Ink is periodically spit when idle to keep the inkjets working.
7
Ready-for-Refill LEDs — an LED illuminates when its
corresponding profiler indicates that the ink box
should be replaced with a full one.
8
Control panel — displays messages and allows control
of certain printer operations. Includes a contrast adjustment lever and audio feedback.
9
Electronics module — contains the printer’s power
supply and control electronics.
10
Postheater — helps to dry the output prior to the
takeup. Incorporates turnbuckles that can be adjusted
to straighten the media path.
1-11
Index Description
1-12
11
Pinch rollers — grip the media during loading and
printing.
12
Pinch roller adjustment lever — allows you to adjust
the force or release the pinch rollers to feed rigid cutsheet media.
13
Rigid media sensor — detects whether rigid media is
loaded.
14
Capping station — protects the printheads from drying
out while idle (not printing) for extended periods.
15
Handle — for pulling the printer on its casters and lifting the end of the printer.
16
Stand — supports the printer.
17
Casters (four places) — enables easy relocation of the
printer, can be locked in place.
18
Leveling pads (four places) — allows the printer to be
stabilized and leveled for consistent media feeding.
19
Docking station — holds the profilers, one for each ink
box, that track ink and cleaning solvent usage, and
identify ink characteristics for the RIP.
20
Off-Head System (OHS) — ink boxes, electronics, vacuum (to maintain negative head pressure), and pressure (for purging the printheads) that provide ink and
cleaning solvent for cleaning the printheads.
21
Ink filters — user replaceable, one for each ink supply;
filters out impurities from the ink or cleaning solvent
prior to being sent to the printheads.
22
Ink boxes — each box holds 3 liters of ink or solvent
cleaning solution.
23
Power connection — inlet connects the printer to electrical power. Power outlet provides power to the
optional auxiliary dryer.
24
Standby power switch — places printer in standby
mode (to disconnect from power, remove the power
cord).
25
VideoNet port — connects printer to print server.
26
Vacuum/Pressure (VP) assembly — provides vacuum
and pressure to the OHS and printheads.
Parts Overview
Index Description
27
Auxiliary 24 volt power jack to vacuum system —
accepts the supplied 24 volt DC power supply to the
vacuum system, which can be connected to a user-supplied UPS for temporary battery backup power in the
event of a power failure, or to a wall outlet for temporary power during maintenance that requires the rest of
the printer to be powered down. See Appendix A, Technical Specifications, for details.
28
Media supply and takeup system — drives and provides tension to the media supply and takeup spools.
29
Media advance switch — enables user to advance
media forward or backward during loading.
30
Preheater — warms the media for optimal printing.
31
Excess ink containers — collects ink from the spittoons
and service station. The stopcock valve on the drain
tube enables the removal of the container for ink disposal while preventing ink from draining from the
tube.
Caution
Parts Overview
Open the valve after replacing the container, or waste ink will eventually overflow into the printer.
1-13
Auxiliary Dryer
The available auxiliary dryer option is an array of fans mounted
on a swivel for use during rigid sheet-fed and roll-fed printing. It
provides enhanced drying performance for heavy coverage and
high-speed printing. It receives power from a power outlet on
the printer’s electronics box, and is switched on and off automatically by the printer’s software.
Refer to the Auxiliary Dryer Installation and Operation Instructions (part number 0700051) for installation and usage instructions.
Rigid sheet-fed
Roll-fed to takeup
Fig. 1-3. Dryer fan positions
1-14
Parts Overview
Special Features
Printheads
Ink System
Calibration
Special Features
The printer has many advanced features to help you produce the
best printed output with the least effort.
◆
Micro-QuadTM printheads — sixteen 600 dpi, 25 picoliter
piezoelectric printheads (four per color).
◆
AutoCleanTM service station — a motorized service station
that wipes the printheads with cleaning solvent automatically to keep all jets firing properly.
◆
Purge-n-WipeTM — combines an air pressure purge with a
cleaning solvent wipe of the printheads to recover clogged
jets.
◆
AutoRecover — performs a Purge-n-Wipe at the start of a
print job (before printing) if a Purge-n-Wipe has not been
performed for a specified amount of time.
◆
Automated printhead maintenance — to keep individual
inkjets from drying out, the printer periodically “spits” a
small amount of ink and performs a Purge-n-Wipe cycle.
◆
Capping station — manually-operated capping station prevents drying out of printheads when idle. The printer senses
the position of the capping pad to prevent carriage movement while capped, or to prevent the carriage from moving
to the capping station if the pad is raised.
◆
Off-Head System (OHS) — 3 liter bulk ink boxes with profilers supply the printheads. The printer displays an alert when
an ink box should be replaced.
◆
Onboard vacuum/pressure (VP) system — provides vacuum to maintain negative printhead pressure, and air pressure to purge the printheads or ink tubes without removing
them from the printer.
◆
AutoSetTM calibration — uses a high-resolution digital imaging sensor to automatically align printheads bidirectionally
for precise positioning of ink jet pixels, and runs AutoJet.
◆
AutoJetTM calibration— compensates for lost or misfiring jets
by locating them and using substitute jets without slowing
printing speed.
◆
AutoTuneTM scheduling — runs Purge-n-Wipe and/or AutoJet at user-defined intervals, for highest quality during unattended printing. Optionally, if unsubstituted non-working
jets are found, printing stops until the problem is corrected.
1-15
Media Handling
1-16
◆
Automatic color calibration — uses an onboard photodiode
to linearize output over the entire density range (with print
server or RIP support).
◆
Color profiling — with print server or RIP support, the
onboard photodiode can be used to create custom
ColorMark® and ICC color profiles for third-party media.
◆
Tensioned roll-to-roll media handler — supply and takeup
spools are tensioned to manage vinyl medias on heated surfaces. Tensioning is automatically maintained consistently on
the supply and takeup as the roll diameters change during
printing. Optionally, the supply or takeup motors can be
idled during printing. In roll-fed mode, the supply must be
loaded, but the media can optionally be left off the takeup.
◆
Releasable pinch rollers — ease the loading of roll-fed media
and enable the loading of rigid cut-sheet media. The pinch
roller force is adjustable to feed the media without marking
or damaging it.
◆
Steel media spools — the takeup supports up to 7.5 inch
(190.5 mm) diameter rolls of vinyl media on 3-inch cores.
The supply can also accept 2-inch cores with the supplied
2-inch collets. On the 98-inch model, spool supports and a
reinforcement sleeve support the weight of longer rolls of
media less than 72 inches wide.
◆
Rigid cut-sheet printing — supports printing on rigid cutsheet media up to 1/4 inch (6 mm) thick.
◆
Media width sensing — automatically detects the width and
position of the media loaded, for precise image placement.
◆
AutoEdge — automatically aids the loading of rigid sheets by
detecting right, left and leading edges, and warns the user if
the sheet is skewed.
◆
Integrated contact heaters — preheater and platen heater
maintain uniform surface temperature across the printing
area to control dot gain on various media. Heated drying
surface allows prints to dry before being rolled onto the
take-up spool (results may vary based on media and color
profile characteristics).
◆
Optional auxiliary dryer — the available auxiliary dryer provides extra drying power to both roll-fed and sheet-fed output.
Special Features
Performance and
Ease-of-Use
Special Features
◆
Media Wizard — stores and recalls a set of operating parameters by media type and print mode, for optimal printing
performance. Includes a set of predefined settings for standard media; user may add settings for other media.
◆
Speed/quality print modes — multiple print modes and resolutions provided to meet job and customer requirements
for speed and quality.
◆
Simplified control panel interface — Front Page screen presents frequently-used functions, with recommended preset
configurations. A menu provides access to less-frequently
used functions and troubleshooting help.
◆
User assistance — control panel features online help, interactive procedures, and diagnostics to assist the user “on-thefly,” reducing training and troubleshooting time.
◆
Integrated Warning/Action system — the AT TN (Attention) key blinks on the control panel when the printer
detects an error condition, potential error condition, or when
you make a change that suggests recalibration or other
action to ensure best print quality. There are two types of
ATTN messages:
◆
Actions — the printer has detected an error condition
that stopped printing or will prevent printing from starting. You must correct the error before the printer will be
ready to print. When the printer senses that the error
condition has been addressed, the Action will be deleted
the next time the ATTN key is pressed.
◆
Warnings — the printer has detected a condition that, if
left unaddressed, could result in substandard prints or a
condition that will require an action before printing can
continue. Any action on your part is optional; printing is
not interrupted for a Warning message.
1-17
1-18
Special Features
CHAPTER 2
Using the Control Panel
This chapter describes the functions of the control panel.
Using the Control Panel
◆
Overview (page 2-2)
◆
Front Page (page 2-4)
◆
Navigation Keys (page 2-8)
◆
Menu (page 2-9)
◆
Menu Tree (page 2-17)
2-1
Overview
The touch-screen control panel shows you the printer’s current
status, and enables you to interact with the printer when changing media and ink, respond to an error condition, or configure
options. There are three main control panel screens:
Ready Screen
◆
Ready (Status) Screen
◆
Front Page
◆
Menu
When you press the Online/Offline button from the Front Page
screen, the printer goes online and the Ready screen appears.
The Ready screen displays the current status of the printer and
any currently printing job. It displays when the printer is online
(communicating with the print server) and either ready to print
or printing.
Fig. 2-1 Ready screen
2-2
Front Page
When you press the Online/Offline button from the Ready
Screen, the printer goes offline and the Front Page screen
appears. This screen is the top level of the printer’s menu system. It provides access to the most frequently-used offline functions. For details, see “Front Page” on page 2-4.
Menu
When you press the Menu key on the Front Page screen, the
Menu appears. The Menu provides access to advanced configuration options. For details, see “Menu” on page 2-9.
Overview
User Assistance
The control panel provides various forms of online user
assistance:
The ? button provides an explanation of the current function,
with some guidance for what to do next.
The AT TN (Attention) key blinks on the control panel when the
printer detects an error condition, potential error condition, or
when you make a change that suggests recalibration or other
action to ensure best print quality. There are two types of ATTN
messages:
◆
Actions — the printer has detected an error condition that
stopped printing or will prevent printing from starting. You
must correct the error before the printer will be ready to
print. When the printer senses that the error condition has
been addressed, the Action will be deleted the next time the
ATTN key is pressed.
◆
Warnings — the printer has detected a condition that, if left
unaddressed, could result in substandard prints or a condition that will require an action before printing can continue.
Any action on your part is optional, printing is not interrupted for a Warning message.
When the printer issues one of these messages, the ATTN key
will blink, and an alert beep will sound (unless disabled, see
page 2-13). Press the ATTN key to display a list of message titles,
and select a title to display a detailed cause-and-recovery screen.
If you choose to not correct a Warning condition and resume
printing, the ATTN key will remain displayed, but will not blink
until the printer issues a new Warning or Action message. The
messages can be dismissed by correcting the condition, or by
pressing the applicable key on the detail screen.
Tip
Overview
See page 2-13 for instructions for choosing an Expert
or Novice mode for displaying these messages
(Expert mode routes most messages to the Actions &
Warnings menu), and for disabling or enabling the
audible alarm. See the table beginning on page B-8
for a list of errors and recovery procedures.
2-3
Front Page
The Front Page provides access to the most frequently-used
printing and maintenance functions. For advanced configuration options, press the Menu key (see “Menu” on page 2-9 for
instructions).
Fig. 2-2. Front Page
2-4
◆
Printer Name — displays the name of the printer as defined
on the print server.
◆
Online/Offline — returns the printer to the Ready screen,
when it is online and ready to receive print jobs.
Front Page
◆
Media & Ink — displays a listing of the media and ink currently installed in the printer. Press the ) and , keys to
highlight “Media” or one of the inks, then press ! (Proceed) to display information about the selection. From this
screen, you can press the and keys to scroll between
screens. Press ! (Proceed) to return to the list, then (Menu Out) to display the Front Page screen.
Fig. 2-3. Media Info, Ink Info screens
Front Page
2-5
◆
Status — displays system parameters and the status of all
user-configurable options. Press the and keys to scroll
between pages. To change an option, go to the Printer Configuration section of the menu.
Fig. 2-4. Status page 1
2-6
◆
Print Mode — sets print quality mode. See “Selecting a Print
Mode” on page 3-4 for instructions.
◆
Advance Media — press the ) key to advance the media forward. When you press and hold the ) key, the media moves
faster. Press the , key to reverse the media back onto the
supply spool. When you press and hold the , key, the media
moves faster. You can also press the Media Advance rocker
switch, mounted on the OHS near the postheater, to move
the media in either direction.
◆
Menu — displays the complete printer menu for access to
advanced configuration options (see “Menu” on page 2-9
for instructions).
◆
AutoJet — detects deflected and non-firing jets, and substitutes working jets for them (in Production and Quality
modes).
◆
Prime Bars — fires all jets by drawing a set of lines called
prime bars. This is a good way to inspect and prepare the
jets for printing after they have been idle (see “Print Prime
Bars” on page 3-8). You can also print a similar pattern
called Print Jet-Out Lines, which shows which jets have been
detected and replaced by AutoJet (see page 2-14 for details).
Front Page
Front Page
◆
Purge — performs a Purge-n-Wipe, which purges the printheads then wipes them in the service station, to help recover
missing jets. Print a prime bars pattern to verify jet recovery.
See “Checking Jet Health” on page 3-7 for instructions.
◆
Sleep (visible when heads are not capped) — verifies that the
capping pad is disengaged (in the lower position), the
printer turns off the heaters, detensions the media, and disables the OHS. When you manually engage the capping
levers, the capping pad sensor is detected and the control
panel disables most functions except for Wake. See “Cap the
Printheads” on page 3-13 for instructions.
◆
Wake (visible when the printheads are capped) — the operator lowers the capping pad, then selects this option to restore
the printer from standby mode, enable the OHS, and move
the printhead carriage back to the service station (at the far
right end of the printer). When the printheads are uncapped,
the control panel is fully functional. See “Uncap the Printheads” on page 3-14 for instructions.
◆
Access Heads — moves the printhead carriage out from the
service station to the capping station. This is the same functionality as the Access Printheads option on the Maintenance menu.
◆
Media Wizard — provides direct access to the printing
parameters stored for the currently loaded media (see
“Media Wizard” on page 3-44 for details).
◆
Load (visible when the supply and takeup are unloaded) —
enables you to load media on the supply and/or takeup, and
properly tensions the system. See “Loading Roll-Fed Media”
on page 3-16 for instructions.
◆
Unload (visible when the supply and takeup are loaded) —
detensions and enables you to unload the supply and takeup
system. See “Unloading and Cutting Roll-Fed Media” on
page 3-25 for instructions.
◆
Reload — (visible when printer was loaded with media)
enables you to load another roll or sheet of the previously
printed media with the same settings, without stepping
through the media load process.
◆
AT TN (Attention)— blinks on the control panel when the
printer detects an error condition, potential error condition,
or when you make a change that requires recalibration or
other action to ensure best print quality. See “User Assistance” on page 2-3 for further details.
2-7
Navigation Keys
The following table shows you how to move through the menu
system and perform printer control functions.
Key
Description
Display Menu — displays the printer menu.
Menu Up/Down — moves the menu highlight up and
,) down the menu.
Menu Top/Bottom — moves the menu highlight to the
+* top or bottom for the menu.
Menu Out — moves to the next higher menu in the
hierarchy.
Menu In — selects the highlighted menu option.
Back/Forward — moves between pages or screens, or
selects between other options.
!
Proceed — initiates the selected function.
Help — displays a summary description of the highlighted menu options.
Pause/Resume — pauses or resumes printing during a
calibration.
(
Cancel — cancels the current menu function or choice.
"(
Yes/No — indicates a Yes or No.
Continue (error screen) — proceeds to the next step in
a troubleshooting dialog.
Ignore (error screen) — specifies “ignore” in a troubleshooting dialog.
Retry (error screen) — specifies “retry” in a troubleshooting dialog.
2-8
'
Reboot Printer (error screen) — specifies “restart
printer” in a troubleshooting dialog.
Information (error screen) — displays further information about the error.
Navigation Keys
Menu
The menu has these main sections:
◆
Calibrate Printer (see below)
◆
Printer Settings (page 2-10)
◆
Maintenance (page 2-14)
◆
Service Printer (page 2-15)
◆
User Diagnostics (page 2-15)
◆
Warnings & Actions (page 2-16), shown in Expert Messages
Mode only
This section explains each of the functions on the printer menu.
See “Menu Tree” on page 2-17 for a listing of all menu options.
Calibrate Printer
For details on these options, see Chapter 4, Calibrating the
Printer.
◆
Media Feed — eliminates banding between print swaths
(“stitch banding”) by calibrating media advance. See
“Media Feed” on page 4-6 for instructions.
◆
Manual Calibrations — allows you to calibrate the printer
visually, without the printer’s digital imaging sensor. Inaccurate judgments by the operator during these tests could
result in substandard output. See “Manual Calibrations” on
page 4-8 for instructions.
◆
◆
◆
◆
◆
Manual Bidi Registration
Manual X Head Registration
Manual Jet Mapping — the manual version of AutoJet
Jet Status Lines — prints the Manual Jet Mapping pattern without running the calibration
◆ Default Registration Data
Auto Calibrations — see “Auto Calibrations” on page 4-20
for instructions.
◆
◆
◆
◆
Menu
Auto Bidi Calibration — ensures that every working jet
fires a pixel at precisely the same location, in both directions of travel
Auto H2H Calibration — aligns the printheads relative to
each other
AutoJet Calibration — locates and substitutes missing jets
for working jets
Full AutoSet — runs AutoJet and AutoBiDi in sequence
2-9
Printer Settings
2-10
◆
AutoTune — schedules jet maintenance to run automatically
after a certain number of prints have printed. See “AutoTune” on page 4-4 for instructions.
◆
AutoRecover — performs a Purge-n-Wipe at the start of a
print job (before printing) if a Purge-n-Wipe has not been
performed for a specified amount of time.
◆
Calibration Summary — prints summary information with
the AutoSet calibration test patterns, or transmits registration or jet data to a log file on the print server. “Auto Calibrations” on page 4-20 for details.
◆
Configure for Profile Creation (cut sheet printing only) —
causes all calibration prints to print on the same cut sheet,
rather than ejecting the sheet after each calibration print.
Automatically disabled after all calibration prints are finished, when a print job is received from the RIP, or when rollfed media is loaded. Also allows you to configure a dry time
before calibration readings are taken.
Printer Settings enables you to set many options that control
how the printer operates. Settings saved by the Media Wizard are
indicated by MEDIA WIZARD in the margin.
MEDIA WIZARD
◆
Takeup Tension — adjusts the media takeup tension, which
is required for proper media feeding. Insufficient takeup tension could result in inaccurate media feed and media buckling.
MEDIA WIZARD
◆
Supply Out Detection — for roll-fed media, the printer usually monitors the supply spool to detect when it runs out of
media. You can use this menu option to disable media out
detection when you keep the takeup spool pin release tool
(part number 0504334, see “Takeup Spool Pin Release” on
page 3-26 for instructions) installed for printing rather than
to freely pull media from the supply.
MEDIA WIZARD
◆
Heater Temp Settings — selects one of several pre-defined
temperatures, plus one custom, user-defined setting. Excessively high heat could cause the media to deform or stick to
the platen, while not enough heat could result in partially
dried prints. For instructions, see “Setting Heater Temperatures” on page 3-47.
MEDIA WIZARD
◆
Platen Vacuum Control — turns on the vacuum fans, then
allows you to raise or lower the fan speed. Raise the speed if
the media is rising off the platen, lower the speed if the
Menu
media is buckling or wrinkling. Turn off the vacuum for lightweight media such as paper or fabrics.
MEDIA WIZARD
MEDIA WIZARD
◆
Drying Delay — a drying delay slows throughput (media
advance speed) to allow prints to dry more thoroughly.
Select the shortest delay that permits complete drying.
◆
Dryer Fans — specifies whether the optional auxiliary dryer
fans will run during printing.
◆
Excess Ink Sensor — enables you to disable the excess ink
sensor if it is malfunctioning, or enable it after it has been
replaced. When the sensor in the excess ink reservoir under
the OHS indicates that the reservoir is full, it generates an
Action message on the control panel, and printing cannot
proceed. Do not disable the sensor unless a malfunction
erroneously prevents printing.
◆
Capping Station Sensor — allows you to disable the capping station sensor if it is malfunctioning, or enable it after it
has been replaced.
◆
Media Out Sensor — allows you to disable the input table’s
media out sensor if it is malfunctioning, or enable it after it
has been replaced. Use care when printing with this sensor
disabled, to avoid printing on the platen or striking the carriage against the media.
◆
Gutter Settings — determines the appearance of the top and
side gutters:
◆
Top Gutters — allows you to turn On or Off the gutter
pattern at the top edge of the print, which shows data
about the print such as date and time printed and print
mode, plus write-in blanks for other data.
Fig. 2-5. Top gutter data
◆
Menu
Side Gutters — sets the side gutter pattern to Narrow,
Medium, or Wide sizes, or turns them Off. Side gutter
patterns help keep the ink jets open by firing ink
through them in a pattern outside the printed image
area. You can print gutters on the left side only of the
media (closest to the capping station), or both sides.
2-11
◆
Printing on the left side only reduces ink usage, while
printing on both sides can keep the inkjets clearer. Using
this feature decreases the width available for printing the
job.
◆ Left Platen Gutter — determines when the jets will fire in
the left spittoon to keep all jets firing correctly. Turning
off this function may speed throughput with narrower
media, since it allows the carriage to turn around before
reaching the end of the platen, but it may also necessitate more frequent Purge-n-Wipe operations to clear
clogged jets. Always On fires the jets in the spittoon
with all media widths. Off for Media <40 In. Wide fires
the jets in the spittoon only if the media is less than 40
inches wide. Off for Media <71 In. Wide fires the jets
only if the media is less than 71 inches wide.
◆ Platen Gutter Spits — sets the amount of ink used by the
maintenance spits to High, Medium, and Low. To conserve ink, use the lowest setting that keeps the jets open.
The default High.
Margin Settings
◆
MEDIA WIZARD
◆
Space Between Prints (roll-fed) — sets the blank space
between print jobs, between 0 and 10 inches (25 cm).
◆ Right and Left Margin — sets the amount of blank space
for the right and left margins, between 0 and 5 inches
(13 cm). Optionally, on rigid media only, you can print
up to or past the right and left edges (see “Edge-to-Edge
Printing” on page 3-38).
◆ Leading Margin (cut-sheet) — sets the amount of blank
space at the leading edge of cut-sheet media.
◆ Trailing Margin (cut-sheet) — sets the amount of blank
space at the trailing edge of cut-sheet media.
Media Measure Type — for cut-sheet media, you can choose
one of three levels of precision for finding the left, right, and
front edges of the media.
◆
Minimal — measures the width of the media once, and
finds the front right edge
◆ Standard — measures the width of the media once, and
finds the right and left front edges to estimate skew
◆ Maximal — measures the width of the media in two
places, and finds the right and left front edges to estimate skew
Choose Minimal for fastest throughput with media in perfect condition, Maximal for greatest precision and skew
detection when printing edge-to-edge.
2-12
Menu
MEDIA WIZARD
◆
Quality Check — determines how AutoTune errors are handled (see “Auto Calibrations” on page 4-20 for information
about AutoTune).
◆
Print Position — when the printed image does not span the
entire width of the media, positions the printed image flush
right (nearest the control panel), flush left (nearest the capping station), or centered on the media.
◆
Stiff Roll-Fed Media Handling — when enabled, detensions
then retensions the takeup system before every print job, for
more accurate feeding of adhesive-backed and other stiffer
roll-fed media types.
◆
Standby Wait — sets the period of time to wait for a print job
before going into standby mode, which turns off the heaters and detensions the supply and takeup system.
◆
Expert/Novice Messages — Novice mode presents Warnings (alerts that do not prohibit printing) and Actions (conditions that require user intervention before printing can
proceed). Expert mode presents Actions only, presents fewer
“press Proceed” prompts after an Action has been addressed.
The default is Novice mode.
When in Expert mode, active Warnings and Actions can be
displayed by selecting Warnings & Actions from the menu,
since Warnings will not cause the ATTN icon will appear in
Expert mode. See “User Assistance” on page 2-3 for further
information about Actions and Warnings. See “Warnings &
Actions” on page 2-16 for further information about this
menu option.
Menu
◆
Audible Alarm — enables and disables the audible alarm
beep that sounds with Warning and Action messages.
◆
Localization — allows you to select units of measure (metric
or English), time format (12-hour or 24-hour), and date format (YYYY-MM-DD, MM-DD-YYYY, and DD-MM-YYYY).
◆
Head Height — moves the printhead carriage over the platen
so you can adjust the head height. See “Set the Printhead
and Camera Height” on page 5-12 for instructions.
◆
Service Station — allows you to set the alignment and height
of the service station wipers. For instructions, see “Calibrate
the Service Station” on page 5-17.
◆
Automatic Eject (cut sheet printing only) — when enabled,
the sheet is automatically ejected at the end of the print job.
When disabled, the next job(s) will print on the same sheet
until there is no more room to print.
2-13
Maintenance
2-14
◆
Idle Spits — when the printer is idle, it automatically spits a
small amount of ink into the service station to keep the inkjets open and working. To reduce the amount of ink consumed during idle spitting, you can set the operation to
Medium or Low. To ensure that the printheads are always at
maximum readiness, use the High setting.
◆
Low Ink Warning — defines the amount of ink remaining in
the ink box supply at which the printer will display a “low
ink” message on the control panel.
◆
Printer Name — displays a keypad to change the printer
name displayed on the control panel and RIP or ColorSpan
Print Server. Alternatively, the printer name can be changed
from the ColorSpan Print Server.
◆
Restore All Defaults — restores all Printer Configuration settings to their factory default values, and zeroes all registration data. After running this option, all calibration values
must be reestablished by running AutoSet or manual calibrations.
◆
Access Printheads — moves the printhead carriage out from
the service station to the capping station. This is the same
functionality as the Access Heads button on the Front Page.
◆
Purge A Color — purges the four printheads of a single color,
rather than all sixteen printheads. This is helpful when recovering stubborn jet-outs.
◆
Print Jet-Out Lines — prints a version of the prime bars (see
page 2-6), in which missing jets that are replaced are
marked with a black square.
◆
Fill Service Station — fills the service station reservoir with
cleaning solvent.
◆
Reset Reservoir Filters — after you replace the ink reservoir
filters, select this option to reset the ink counts to zero. See
“Replace Ink Filters” on page 5-19 for instructions.
◆
Respool Media — this option enables you to respool media
from the supply directly to the takeup (in either direction)
without passing over the heaters or platen.
◆
Clean Grit Rollers — advances the grit rollers continuously so
they can be cleaned (with no media loaded).
◆
Capping Purge — enables you to disable or enable the purge
that is automatically performed prior to capping.
Menu
◆
Printheads Procedures — see “Printhead Maintenance” on
page 5-8, for instructions on using the following options:
◆
◆
◆
◆
◆
◆
Service Printer
User Diagnostics
Menu
Cleaning Solvent Soak — empties the printheads of all
ink, fills all heads with cleaning solvent, and prompts
you to cap the printheads.
Prep for Storage/Shipping — empties the printheads of all
ink, fills all heads with cleaning solvent, then empties the
printheads, in preparation for long-term storage or shipping.
Load Ink in All Heads — runs the following three operations in sequence.
Fill Heads with Solvent — fills the printheads with cleaning solvent.
Fill Heads with Ink — fills the printheads with ink.
Empty Heads (Fill With Air) — fills the printheads with
air.
These tests are for factory, service, and technical support use.
User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling MacDermid ColorSpan Technical Services. It walks you through a series of tests
and checks for certain printer functions. The printer asks you to
make observations or run simple tests to help it diagnose problems and suggest corrective actions. It has the following sections:
◆
Printhead Jet Statistics
◆
VideoNet Status
◆
VideoNet Connection
◆
Carriage Motion
◆
Calibration
◆
Vacuum Pressure
◆
Warnings and Actions List — table of all actions and warnings with cause and recovery. This is an abbreviated version
of the table “Actions and Warnings” on page B-8.
◆
Error History
◆
Log Error History
2-15
Warnings & Actions
When in Expert mode, active Warnings, Changes, and Actions
can be displayed by selecting Warnings & Actions from the
menu, since Warnings will not cause the ATTN icon will appear
in Expert mode. This option does not appear in Novice mode.
See “User Assistance” on page 2-3 for further information about
Actions and Warnings, and the table beginning on page B-8 for a
list of recovery procedures. See page 2-13 for a description of the
Expert/Novice Messages mode.
Print Menu Tree
2-16
This option prints all of the menu options in a hierarchical tree
format.
Menu
Menu Tree
Front Page
Media & Ink
Status
Printer
Status
Select
Print Mode
Online/Offline
Show
Menu
Print
Prime Bars
Purge
Printheads
AutoJet
Attention
Sleep/Wake
Access Heads
Menu Tree
Advance
Media
Media
Wizard
Load/
Unload/
Reload
2-17
Menu
This menu tree reflects version 3.11 of the embedded printer software.
Refer to the Release Notes for more recent versions.
Calibrate Printer
Media Feed
Manual Calibrations
Manual Bidi Registration
Manual X Head Registration
Manual Jet Mapping
Jet Status Lines
Default Registration Data
Auto Calibrations
Auto Bidi Calibration
Auto H2H Calibration
AutoJet Calibration
Full AutoSet
AutoTune
AutoRecover
Calibration Summary
AutoSet Summary
Log Head Registration Data
Log Jet Data
Configure for Profile Creation
Printer Settings
Takeup Tension
Supply Out Detection
Heater Temp Settings
Platen Vacuum Control
Drying Delay
Dryer Fans
Excess Ink Sensor
Capping Station Sensor
Media Out Sensor
Gutter Settings
Top Gutters
Side Gutters
Left Platen Gutter
Platen Gutter Spits
Margin Settings
Space Between Prints (roll-fed media)
Right and Left Margin
Leading Margin
Trailing Margin
Measure Media Type
Quality Check
Print Position
Stiff Roll-Fed Media Handling
Standby Wait
Expert/Novice Messages
Audible Alarm
Localization
Head Height
Service Station
Automatic Eject
Idle Spits
Low Ink Warning
Printer Name
Restore All Defaults
2-18
Maintenance
Access Printheads
Purge A Color
Print Jet-Out Lines
Print Media Skew Lines
Fill Service Station
Reset Reservoir Filters
Respool Media
Clean Grit Rollers
Capping Purge
Printheads Procedures
Cleaning Solvent Soak
Prep for Storage/Shipping
Load Ink In All Heads
Fill Heads with Solvent
Fill Heads with Ink
Empty Heads (Fill With Air)
Service Printer
Device Tests
Print Tests
Ink System Tests
Home Head
Home Service Wipers
Measure Media Width
Tension Supply & Takeup
Measure Platen Width
Zero Platen Width
Printhead Y Calibration
Image Sensor Calibration
Replace Printhead
Fill Replaced Printhead
Turn On/Off Heaters
Enhanced Drying
Print Info Pages
User Diagnostics
Printhead Jet Statistics
VideoNet Status
VideoNet Connection
Carriage Motion
Calibration
Vacuum Pressure
Warnings and Actions List
Error History
Log Error History
Warnings & Actions
(Expert mode only)
Print Menu Tree
Menu Tree
CHAPTER 3
Ink and Media
This chapter describes how to use ink and media with the printer:
◆
◆
Ink and Media
Ink
◆
Ink System Overview (page 3-2)
◆
Idle Jet Maintenance (page 3-3)
◆
Selecting a Print Mode (page 3-4)
◆
General Printing Tips (page 3-6)
◆
Checking Jet Health (page 3-7)
◆
Loading Ink (page 3-10)
◆
Capping the Printheads (page 3-13)
Media
◆
Loading Roll-Fed Media (page 3-16)
◆
Unloading and Cutting Roll-Fed Media (page 3-25)
◆
Respooling Media (page 3-27)
◆
Loading Rigid Media (page 3-29)
◆
Reloading Rigid Media (page 3-36)
◆
Edge-to-Edge Printing (page 3-38)
◆
Media Wizard (page 3-44)
◆
Setting Heater Temperatures (page 3-47)
3-1
Ink System Overview
The printer’s ink system consists of the following components:
◆
Ink boxes — four 3-liter boxes of SolaChrome-HR solvent pigmented ink (CMYK) plus SolaChrome cleaning solvent.
◆
Ink tubes — carry ink and cleaning solvent to the printheads, and cleaning solvent to the service station.
◆
Printheads — permanent piezo-based printheads.
◆
Vacuum/Pressure (VP) System — provides vacuum to maintain negative pressure at the printheads, and pressure to
purge the ink tubes and printheads.
◆
Profilers — provided with each ink box, they contain information about the ink and must be installed together with
their corresponding box. Profiler data are used to track ink
levels, and to help ensure optimal output quality and compatibility with printer components.
◆
LEDs — the LED next to each profiler illuminates when the
box is almost empty, to alert the operator to exchange the
box for a full one.
Caution
3-2
Use only genuine ColorSpan inks and cleaning solvent in the printer. Use of any other inks or cleaning
fluids COULD DAMAGE THE PRINTER AND WILL
VOID THE WARRANT Y.
Ink System Overview
Idle Jet Maintenance
Due to the evaporation of the solvents in solvent-based inks, the
ink jets in solvent printers are susceptible to clogging. To minimize jet-outs, keep the printer printing and clean, and use the
printer’s jet maintenance features.
The following table shows the recommended maintenance
schedule while the printer is idle. See Chapter 5, Maintaining the
Printer, for a complete listing of recommended maintenance to
keep the printer operating well and covered by the manufacturer’s warranty.
Time Period
Recommended Maintenance
1 hour
When not printing while the printheads are uncapped, a small amount of
ink is expelled (spit) periodically into the spittoons, which drain into the
excess ink containers.
See “Checking Jet Health” on page 3-7 for instructions on using Purge-nWipe and AutoJet. See “AutoTune” on page 4-4 for instructions on scheduling Purge-n-Wipe and AutoJet to run automatically.
Momentary Power Down
If the power must be removed for a brief period of time, leave the carriage
over the service station (not the capping station) to allow the ink, which will
no longer be held inside the printheads by the vacuum/pressure system, to
drain into the excess ink reservoir. Power up the printer as soon as possible
and cap the printheads if the printer will be idle for 4 hours or more.
2 hours to 4 days
Cap the printheads to prevent drying and conserve ink (idle spit is suspended during capping). See “Capping the Printheads” on page 3-13 for
instructions.
This capping period can successfully extended if every four days the printheads are uncapped, purged to recover missing jets, prime bars or other
print is made, and recapped.
For best results, do not allow the printer to remain capped for more than 4 days; otherwise, extensive cleaning of the printheads may be required. If the printer must
remain capped longer than four days (such as during a long holiday weekend, for
shipping, or storage), follow the applicable procedure below:
4 - 14 days
Cap the printheads as described in “Capping the Printheads” on page 3-13.
14 - 30 days
Fill the printheads with cleaning solvent and cap the printheads with a solvent-soaked pad. See Cleaning Solvent Soak on page 5-8 for instructions.
30 days or more
Flush the printheads with cleaning solvent, empty the printheads, and cap.
See “Extended Power Down and Restart” on page 5-21 for instructions.
Idle Jet Maintenance
3-3
Selecting a Print Mode
◆
The bidirectional print modes (printing occurs in both directions) enable you to select the combination of print speed
and quality required. Speed or throughput depends on the
mode selected, and by other factors such as the width of the
image.
◆
The unidirectional modes are available for rigid cut-sheet
printing only. Unidirectional printing eliminates the bidirectional misalignment that occurs when printing on media that
is not perfectly flat.
◆
The printer automatically accepts and prints jobs from the
RIP at either 600x600 or 600x300 dpi.
◆
Jet replacement refers to the printer’s ability to locate and
replace ink jets that are clogged or misfiring. High Quality
mode has the best jet replacement, Billboard Quality mode
has the highest speed.
◆
The software will turn on the optional auxiliary dryer fans
automatically during printing, and increase media advance
speeds accordingly, if the fans are installed and enabled
(Menu > Printer Settings > Dryer Fans)
1. On the Front Page screen of the control panel, press the Print
Mode key.
The print mode menu appears, with these options:
Mode
Jet Replacement
Billboard
None
Production
Standard
High Quality
Maximum
When configured for rigid printing, these unidirectional
print modes are also available:
Mode
Jet Replacement
Billboard Unidirectional
None
Production Unidirectional
Standard
High Quality Unidirectional
Maximum
Fine Text mode is also available in Production and High
Quality modes. Fine Text prints at half the normal head
speed to improve the output quality of fine text and line art.
3-4
Selecting a Print Mode
2. Press the , and ) and keys to highlight a print mode.
3. Press the " (Set) key to select the print mode.
Selecting a Print Mode
3-5
General Printing Tips
3-6
◆
See “Important Operating Notes” on page 1-3 for important information on operating the printer.
◆
Before printing on vinyl media that has been loaded on an
idle printer overnight or longer, advance the portion of the
media that has been resting on the preheater (prior to the
platen) past the print zone. In this situation, the vinyl tends
to retain the shape of the preheater, making it more likely
that the printheads or carriage will strike the media.
◆
To pause printing, press the Pause button on the control
panel. While printing is paused, you can change the Heaters, Vacuum, and Dry Delay settings. Changed settings will
remain in effect until media is loaded, when the settings
saved in the Media Wizard will be restored. While printing is
paused you can also “pause-swap” ink (see “Pause-Swapping Ink” on page 3-12 for instructions).
General Printing Tips
Checking Jet Health
The printer’s automatic jet maintenance features (gutter printing, spits, service station wipes) are designed to keep the inkjets
from clogging. In addition, when AutoJet detects a missing jet, it
attempts to replace it with a working jet on the same or another
printhead (in Production and High Quality modes). In this way,
printing occurs with all jets for maximum quality.
When you notice a decrease in print quality, one or more inkjets
may be clogged. To recover clogged jets:
1. Print a Prime Bars pattern to determine whether there are
any missing jets (see page 3-8).
2. If there are any missing jets, Purge-n-Wipe the printheads
(see page 3-8) or Print Jet-Out Lines (page 3-8).
3. Run AutoJet (page 4-3) or Manual Jet Mapping (page 4-13).
4. Repeat this process until all jets are working or substituted for
another jet. This process is summarized in Fig. 3-1, below.
Fig. 3-1. Checking jet health and recovering jets
Checking Jet Health
3-7
Print Prime Bars
1. From the control panel Front Page screen, press the Prime
Bars key.
The control panel displays a prompt asking you to enter the
total width of the prime bar pattern you wish to print.
2. Enter a width for the prime bar pattern by pressing the )
and , keys.
3. Press the ! (Proceed) key to continue.
The printer prints the prime bar pattern. The prime bars will
show correctly working jets with a solid line, and missing
jets with no line.
Purge-n-Wipe Printheads
When prime bars indicate missing or deflected jets, automatic
jet maintenance should be supplemented by a Purge-n-Wipe
operation: air pressure forces ink through the inkjets, then the
service station dips the wipers in cleaning solvent and wipes the
inkjet orifice plate.
You can purge all sixteen printheads at once or purge a single
color (four printheads).
To purge-n-wipe all sixteen printheads:
1. From the control panel Front Page screen, press the Purge
key.
The control panel prompts you to press the ! (Proceed) key
to continue.
2. Press the ! (Proceed) key to continue.
The printer purges the printheads with air pressure, then
wipes them with the service station wipers. Approximately 1
milliliter of ink per color is expelled by this purge.
3-8
Checking Jet Health
To purge-n-wipe a color (four printheads):
1. From the control panel Front Page screen, press the (Menu) key.
2. Press the ) key to highlight Maintenance.
3. Press the (Menu In) key.
4. Press )to highlight Purge a Color.
5. Press the (Menu In) key.
6. Press the ! (Proceed) key to continue.
The control panel displays a list of ink colors.
7. Press )repeatedly to select an ink color to purge.
8. Press ! (Proceed) to continue.
The printer purges the printheads with air pressure, then
wipes them with the service station wipers. Approximately
1.7 milliliters of ink per color are expelled by this purge
(and the purges triggered by AutoTune and AutoRecover).
Note
Purging a single color is more effective because more
pressure is applied to each printhead, but a possible
side effect of repeated single-color purges is clogged
jets in other colors. Repeated single-color purges
should be followed by a purge of all printheads.
Print Jet-Out Lines
1. From the control panel Front Page screen, press the (Menu) key.
2. Press the ) key to highlight Maintenance.
3. Press the (Menu In) key.
4. Press )to highlight Print Jet-Out Lines.
5. Press the (Menu In) key.
The Jet-Out Lines pattern prints. Substituted jets are marked
with a black square.
Map Out Missing Jets
Checking Jet Health
If the Jet-Out Lines (above) reveal an blank or wavy lines, the
corresponding jets should be mapped out. For instructions, see
“AutoJet” on page 4-3 or “Manual Jet Mapping” on page 4-13.
When all missing jets have been substituted, printed output will
appear as if all jets are working.
3-9
Loading Ink
When to Load Ink
Unloading an Empty Ink
Box
The amount of ink in the ink box is tracked by the printer software and recorded on its corresponding profiler. When the ink
box is almost empty, the LED above the corresponding profiler
will blink. You should replace the ink box with a full ink box of
the same color ink as soon as possible. The status of each ink
box and profiler is indicated by the LEDs as follows:
◆
Off — OK
◆
Slow Blink — profiler is being verified after insertion
◆
Fast Blink — low ink warning (300 ml remaining)
◆
On — ink system action (ink empty, ink pump failure, profiler error, or other), see control panel
1. Remove the profiler.
2. Lift the box out of its holder and turn the box upside down so
the ink tube is pointing up.
3. Lift the retaining clip on the ink tube connector and disengage the tube from the ink box.
4. Remove and dispose of the ink box (refer to the MSDS for
proper disposal procedures).
Loading a Full Ink Box
1. Open the new ink box and locate the supply connector.
Fig. 3-2. Ink box with supply connector
3-10
Loading Ink
2. Connect the ink supply tube to the ink box.
Grasp and squeeze the ink tube connector as shown, engage
the connector to the ink box, and release the connector.
Ensure that the connectors are firmly engaged before proceeding.
Fig. 3-3. Connecting the ink tube to the ink box
3. Invert and install the ink box into position in the holder.
The position for each ink color is shown on a label below
the ink box holder (on the pump cover) and on the profiler
docking station.
4. Install the profiler in the corresponding docking station slot.
Loading Ink
3-11
Pause-Swapping Ink
You can replace one or more ink boxes during a print by pausing
the printer:
1. On the printer control panel, press the (Pause) key.
2. Remove the old profiler.
This signals to the printer that the ink box is being replaced.
3. Disconnect and remove the old ink box.
4. Install and connect the new ink box.
5. Install the profiler that was included with the new ink box.
The LED above the profiler blinks slowly while the printer
reads and verifies the profiler. The LED goes out after the
profiler has been verified as a valid profiler with ink remaining.
6. Repeat steps 2 through 5 for any other ink boxes you want to
replace.
7. On the printer control panel, press the (Resume) key.
3-12
Loading Ink
Capping the
Printheads
Capping the printheads prevents the ink from drying out and
clogging the ink jets. Since the ink jets are automatically exercised (a small amount of ink is expelled) when idle, capping is
only necessary if the printer will be idle for a long period (overnight or longer).
Capping the printheads is one component of Sleep Mode:
Cap the Printheads
◆
The printer enters standby mode, which also occurs after the
printer has been idle: the heaters are switched off, and the
supply & takeup system is detensioned.
◆
The OHS is disabled, which turns off power to the pumps.
◆
When you manually engage the capping levers, the capping
station sensor is detected and the control panel disables
most functions except for Wake.
1. Prepare the capping station by placing a sheet of SolaChrome
Printhead Capping Film over the capping station pad.
Fold the capping film underneath the capping pad, to allow
any ink that escapes the printheads to flow into the drip
tray.
Caution
To cap the printheads, use only SolaChrome Printhead Capping Film. Damage to printheads resulting
from the use of poorly performing plastic films is not
covered by the printer warranty.
2. Press the Sleep key on the Front Page screen.
The control panel asks you to confirm that you want to cap
the printheads.
3. Press the Proceed key to cap the printheads.
The printhead carriage moves quickly to the left end of the
printer, over the capping station.
4. Engage the capping station by pulling forward on both levers
simultaneously, until the capping pad touches the printheads
and the carriage just begins to move up.
Do not raise the capping pad beyond this point.
5. Press Proceed.
The control panel displays the Front Page screen. Note that
all but a few functions are disabled until you uncap the
printheads.
Capping the Printheads
3-13
Uncap the Printheads
Uncapping the printheads is one component of the Wake function, which reverses the Sleep function:
◆
The printer leaves standby mode: the heaters are switched
on, and the supply & takeup system is tensioned (loaded).
◆
The OHS is enabled, which turns on power to the pumps.
◆
When you manually disengage the capping levers, the capping pad sensor is detected and the control panel enables all
functions and displays the Sleep key.
Tip
Since some ink may spill from the film-wrapped capping station, wear latex gloves to prevent staining
your hands during this procedure.
1. Press the Wake key on the Front Page screen on the control
panel.
The control panel asks you to confirm that you want to
uncap the printheads.
2. Press the ! (Proceed) key to uncap the printheads.
The control panel prompts you to disengage the capping station pad.
3. Disengage the capping station.
Have a paper towel ready to blot any cleaning fluid that has
escaped from the printheads during capping. If the capping
film was applied as directed, most of the fluid should run
off the capping film into the drip tray.
Grasp the two capping pad levers, and simultaneously push
them toward the back of the printer to lower the capping station.
4. Remove and discard the capping film.
Carefully remove the wrap to avoid spilling ink on the floor
or yourself.
5. To access the heads for cleaning, remove the capping station
assembly by pulling it forward and out of the printer.
3-14
Capping the Printheads
6. Wipe the printheads with SolaChrome-HR Cleaning Solvent,
using a 100% polyester Class 100 cleanroom wipe. DO NOT
USE ISOPROPYL ALCOHOL ON THE PRINTHEADS.
Remove ink buildup on the printheads and lower surfaces of
the carriage.
7. Replace the capping station assembly by aligning it with and
pushing it into its tracks in the printer.
The capping station assembly is “keyed” so that it can be
inserted all the way in the correct orientation. If you cannot
push the capping station all the way into place, turn it
around and try installing it again.
8. Press the ! (Proceed) key.
The printhead carriage moves quickly to the right end of the
printer, to the service station.
9. Press the ! (Proceed) key.
The control panel displays the Front Page screen.
10. Print the prime bars.
See “Print Prime Bars” on page 3-8 for instructions. After the
printheads have been capped, the prime bars will reveal several missing jets.
11. Purge the printheads.
See “Purge-n-Wipe Printheads” on page 3-8 for instructions.
12. Repeat steps 10 through 13 until no unreplaced missing jets
are revealed by the prime bars.
13. Run AutoJet or Manual Jet Mapping.
See page 3-9 for instructions.
Capping the Printheads
3-15
Loading Roll-Fed
Media
The printer includes a tensioned supply and takeup system
designed to handle vinyl and other heavier media on three-inch
cores. The media handling system automatically detects the size
of the supply and takeup rolls and provides consistent tension as
the rolls change size during printing.
With the corresponding collets, media on 2-inch cores can be
loaded onto the supply, but only 3-inch collets can be used on
the takeup.
Tip
Wear cotton gloves when loading media, or handle
the media only by its very outside edges. This will
prevent skin oils from being deposited on the media,
which could be visible on printed output.
Locking pin (allen head)
3-inch moveable collet
3-inch fixed collet
Locking pin (allen head)
2-inch moveable collet
(supply only)
2-inch fixed collet
(supply only)
Fig. 3-4. 3-inch and 2-inch collets
3-16
Loading Roll-Fed Media
Support for Large Narrow
Media Rolls
For printing with large rolls of narrow media (less than 72
inches wide), the printer includes spool support accessories to
prevent the spools from bowing under the weight:
◆
Spool support — attaches to the stand crossbar, supports the
supply and takekup spools.
Fig. 3-5. Spool support
◆
Spool sleeve — slides over the spool with locking collets.
Fig. 3-6. Spool sleeve
Loading Roll-Fed Media
3-17
1. Ensure that the fixed collet is properly located with the screw
tightened into the inner hole on the supply spool (using the
outer hole would prevent the spool from being installed).
The side of the spool with the fixed collet is the “home”
side, closest to the printer’s electronics box.
2. Remove the moveable collet from the spool.
Note
The 3-inch collets have left-handed threads that selftighten during printing. Turn the locking ring clockwise to loosen, and counterclockwise to tighten.
3. Optionally, if using large rolls of narrower media, install the
spool support and/or sleeve (see Fig. 3-5 and Fig. 3-6).
4. Load the media roll onto the spool.
5. Load and secure the moveable collet against the end of the
media roll.
The moveable collet does not have a metal pin. Push the collet into the media core, and (on 3-inch collets) turn the
locking ring counterclockwise to secure it in place.
6. From the rear of the printer, load the media and spool into
the printer’s supply spool holder.
Press the home side of the supply spool into the home side
holder (on the left from the rear of the printer), then swing
the far side of the supply spool into the far side holder (on
the right).
You can load the supply spool so that the media either
unspools from the bottom or the top of the roll (see Fig. 3-7
3-18
Loading Roll-Fed Media
below). This enables you to print on either side of the
media.
Supply
Takeup
Fig. 3-7. Media path from supply to takeup
7. Ensure that the media is rolled onto the supply spool evenly,
without “telescoping” to one side.
8. Release the pinch rollers so that media can be fed through
them freely.
9. Feed the media through the pinch rollers and onto the
platen.
10. From the front of the printer, pull the media web taut so that
the media feeds in a straight line from the supply, with no
wrinkles.
This is easier with two persons. If loading with one person,
first lower the pinch rollers, walk around to the front of the
printer, release the pinch rollers, then straighten the media.
11. Lower the pinch rollers onto the media.
12. On the Front Page screen of the control panel, press the Load
Media key.
The control panel presents a list of media types. You can
select a ColorSpan media from the list, or select Custom (at
the end of the list) to specify a new media. The printer’s
Media Wizard feature stores a set of parameters for each
media type, which can be recalled and applied whenever
you change media types. (See “Media Wizard” on page 3-44
for details.)
Loading Roll-Fed Media
3-19
13. Select the media type that most closely matches the media
you are loading, or create a new media type.
The control panel displays the current settings for the media
type you chose.
Fig. 3-8. Media settings
3-20
Loading Roll-Fed Media
Fig. 3-9. Media settings (roll-fed)
14. Press one of the change keys to change any of the settings,
print mode, or media type, press the key to see page 2, or
press the ! key to continue.
Loading Roll-Fed Media
◆
If you do not have the optional auxiliary dryer enabled,
page 2 will only show the “Dryers Off” column.
◆
If you press one of the change keys, a screen appears to
allow you to change any of the settings. Then press the
3-21
! key to continue. See “Media Wizard” on page 3-44
for information about these settings.
◆
If you press !, the control panel displays the prompt:
Advance media to takeup?
15. To advance the media, press "(Yes), otherwise press (
(No) and go to the next step.
◆
If you press "(Yes), the media advances to the takeup
spool. You can press Stop if necessary to stop the media
advance at any time.
◆
If you press ( (No), go to step 18.
16. Grasp the middle of the media web, pull straight back, route
the media underneath the takeup core, and tape it to the
takeup core as shown in Fig. 3-7 on page 3-19.
If necessary, you can use the arrow keys on the control panel
screen to move the media forward or backward.
Note
With the fixed collets securely pinned to the supply
and takeup spools (see Fig. 3-4), position the media
on the takeup core in the same relative position as it
is wound on the supply core. For example, if the
media is positioned 0.125 inches from the left end of
the supply core, it should be positioned the same distance from the left end of the takeup core. If necessary, the 3-inch collets on the takeup spool can be
loosened so that the core can be moved to the right
or left.
17. Press the ! key to continue.
The printer tensions the supply and takeup system, turns on
the platen vacuum fans, and measures the width of the
media by locating the right and left edges with the digital
image sensor (camera) on the printhead carriage.
3-22
Loading Roll-Fed Media
The control panel displays a numeric keypad.
Fig. 3-10. Numeric entry screen
18. Enter the length of the media roll (if it is a new roll) or the
length remaining (if it is a partially used roll), and press the
Enter key to continue.
To skip this step, press Esc or Enter without entering a value.
The printer will use a value of “undefined,” and will not
track media usage.
The control panel displays the Media Feed Number.
19. Accept the displayed Media Feed Number, enter a new number, or perform a Media Feed Calibration to generate a new
Media Feed Number (see “Media Feed” on page 4-6 for
instructions).
You are now ready to begin printing.
Loading Roll-Fed Media
3-23
Loading Wide Media
A roll of 72-inch and wider media is impossible to load it by
grasping its left and right edges at the same time. Follow this
procedure to more easily load wider media.
Tip
Wear cotton gloves when loading media, or handle
the media only by its very outside edges. This will
prevent skin oils from being deposited on the media,
which could be visible on printed output.
1. With one hand, grasp the media at the center of its leading
edge, and pull it forward into the center grit rollers.
2. While continuing to hold the center of the leading edge of
the media in place, grasp the left edge of the media with
your left hand.
3. Pull the left edge of the media into the leftmost grit rollers.
4. Hold the media in place with your left hand.
5. Grasp the right edge of the media with your right hand, and
pull it into the rightmost grit rollers.
6. With both hands, feed the media web evenly into all grit
rollers.
7. With your right hand, hold the media spool at the collet to
prevent the spool from moving.
8. With your left hand, press the Media Advance button for 2-3
seconds. The grit rollers will spin beneath the stationary
media, thus equalizing the tension on the roll.
9. Press the Media Advance button to finish loading the media.
10. Verify that the media web is even and unwrinkled across its
width.
11. When loading the media onto the takeup spool, ensure that
the media is tightly wound onto the spool across its width.
12. Return to step 12 on page 3-19 to finish loading the media.
3-24
Loading Roll-Fed Media
Unloading and
Cutting Roll-Fed
Media
1. Press the ) key on the Front Page screen to advance the
printed portion of the media past the postheater.
2. On the Front Page screen of the control panel, press the
Unload key.
3. The control panel prompts you to press ! to unload media,
or ( to cancel.
4. Press ! to continue.
This detensions the supply and takeup spools.
5. Cut through the media with a utility knife along the cutting
channel in the platen or below the postheater.
As you cut the media from the printer, hold it to prevent it
from falling to the floor and possibly damaging it.
Note
If you scratch the platen while cutting media, be sure
to buff them out with a fine grade of sandpaper.
Scratches in the platen can cause media feed inconsistencies, which can lead to head strikes and artifacts in printed output.
6. Take the single print or the entire takeup spool with printed
output to your finishing area, and re-load the takeup system.
◆
Unloading and Cutting Roll-Fed Media
To re-load the takeup, from the menu, press the Load
key on the control panel.
3-25
Takeup Spool Pin Release
To quickly unspool a large amount of media from the takeup
without damaging the takeup tension spring, you must first disengage the spool from the takeup system.
The spool is normally engaged to the takeup motor with a tab at
the end of the spool. To disengage this tab, press the Unload key
to detension the supply & takeup system, then insert the takeup
spool pin release tool (supplied, part number 0504334) between
the spool and the bracket that holds the spool. This allows the
spool to spin independently from the takeup as you pull media
from it. When you are ready to begin printing, remove the pin
release tool and press the Load key on the control panel.
Fig. 3-11. Takeup spool pin release tool
3-26
Tip
Alternatively, you can disengage the takeup spool
pin by installing the spool “backwards,” with the pin
pointing away from the takeup motor.
Tip
You can reduce the back tension of the media supply
motor by installing the takeup spool pin release tool
and disabling the supply-out detection feature
(Menu > Printer Settings > Supply Out Detection).
You may want to do this if back tension is causing the
media to buckle or causing other media feed problems.
Unloading and Cutting Roll-Fed Media
Respooling Media
The printer can respool media from one cardboard core to
another. You may want to do this if:
◆
The media was not taped to its core by the media vendor,
which makes tensioning impossible.
◆
You want to change the direction that the media unwinds
from the core (printed side out vs. printed side in).
Supply
Takeup
Fig. 3-12. Respooling load options
1. Load media on the supply.
2. Load an empty cardboard core on the takeup.
3. Slowly pull media from the supply spool to the takeup.
Do not pull the media faster than the supply motor releases
it. Route the media directly to the takeup. Do not route it
over the platen and heaters.
Ensure that the right and left edges of the media web are
perpendicular to the sides of the printer, that the tension
appears uniform across the media web, and that the media is
not unrolling unevenly (“telescoping”) from the supply
spool.
4. Tape the end of the media to the takeup core.
5. Press the (Menu) key from the Front Page screen on the
control panel to display the menus.
6. From the control panel menu, press the ) key to highlight
Maintenance.
7. Press the (Menu In) key.
8. From the Maintenance menu, press the ) key to highlight
Respool Media.
9. Press the (Menu In) key.
Respooling Media
3-27
10. Press the ! (Proceed) key to respool the media.
The media is pulled from the supply spool onto the takeup
spool. When the printer detects the end of the media, the
respool function stops automatically.
3-28
Respooling Media
Loading Rigid Media
The printer has two media load states:
◆
Unloaded — the printer is ready to accept either roll-fed or
rigid cut-sheet media
◆
Loaded — the Media Wizard has stored parameters for the
currently-loaded cut-sheet media, allowing you to reload
multiple cut sheets without reentering the Media Wizard
Tip
If you are printing multiple copies of the same image
on rigid cut-sheet media, you can skip much of the
load process by using the Reload Media function for
the second and subsequent prints. See “Reloading
Rigid Media” on page 3-36 for details.
For optimal results when printing on rigid cut-sheet media:
◆
Ensure that the printer has been correctly assembled and leveled, and operates on a flat, stable floor.
◆
Ensure that the media input and output tables have been
correctly assembled, are level left-to-right, and are at the
same height as the printer platen.
◆
Use only flat, unwarped or damaged sheets, with parallel
opposite edges and 90° corners.
1. On the Front Page screen of the control panel, press the Load
Media key.
The control panel presents a list of media types. You can
select a ColorSpan media from the list, or select Custom (at
the end of the list) to specify a new media. The printer’s
Media Wizard feature stores a set of parameters for each
media type, which can be recalled and applied whenever
you change media types. (See “Media Wizard” on page 3-44
for details.)
2. Select the media type that most closely matches the media
you are loading, or create a new media type.
The control panel displays the current settings for the media
type you choose.
Loading Rigid Media
3-29
Fig. 3-13. Media settings
3-30
Loading Rigid Media
Fig. 3-14. Media settings (cut-sheet rigid)
3. Press one of the change keys to change any of the settings,
print mode, or media type, press the key to see page 2, or
press the ! key to continue.
◆
If you do not have the optional auxiliary dryers enabled,
page 2 will only show the “Dryers Off” column.
◆
If you press one of the change keys, a screen appears to
allow you to change any of the settings. Then press the
! key to continue. See “Media Wizard” on page 3-44
for information about these settings.
If you press !, the control panel displays a numeric keypad
so you can enter the length of the media.
Loading Rigid Media
3-31
4. Enter the length of the media.
The printer will use the value you enter here for subsequent
calculations, so be as accurate as possible.
5. Press the ! key.
The control panel displays the prompt:
Load a sheet of media onto the printer
6. Unload any roll-fed media from the printer.
7. Insert the pins of the media alignment tool into two platen
vacuum holes (in the same row).
Fig. 3-15. Media alignment tool
8. Release the pinch rollers.
9. Slide a sheet of media onto the platen and center it on the
pinch rollers.
It is not necessary to align the media to the left or right edge
of the platen. If possible, avoid positioning the left or right
edge of the media under a pinch roller. If this is unavoidable, see “Releasing a Pinch Roller,” on the next page.
3-32
Loading Rigid Media
Releasing a Pinch Roller
Engaged
Follow these steps to raise a single pinch roller if the edge of the
media must be located under the roller, or if the roller is
unusable:
◆
Raise the pinch rollers using the release lever.
◆
Install the release block from the front of the printer into
the desired pinch roller assembly.
◆
One of the block’s two indents should rest on the pivot.
Push the block back to the second indent to engage the
back of the rail as shown below.
◆
Lower the rollers to the desired tension.
◆
The block can be stored in the disengaged position by
raising the pinch rollers, then pulling the block forward
so that its first indent rests in the pivot.
Disengaged/Stored
Fig. 3-16. Using the pinch roller release block
Loading Rigid Media
3-33
10. Push the media up against the media alignment tool.
Make sure that the media is centered under the pinch rollers.
Avoid positioning either the left or right edge of the media
under a pinch roller. The printer will automatically locate
the left and right edges.
Note
If the media is not square (opposite edges parallel
with 90 degree corners), you can align it with the
fence on the input (rear) table. First, ensure that the
fence is exactly perpendicular with (at 90 degrees to)
the platen with a large framing (carpenter’s) square
and the media alignment tool.
11. Set the pinch rollers as specified in the Media Wizard.
12. Remove the media alignment tool from the platen.
13. Press the ! key to continue.
The control panel asks whether you want to adjust the head
height. If the thickness of the media you are loading is significantly different from the previously loaded media, then
adjust the head height for optimal print quality and to prevent the carriage from striking the media.
◆
If you press Yes, the control panel enters the head
height, service station height, and bidi calibration procedures. (See Chapters 4 and 5 for instructions.)
◆
If you press No, the media load procedure continues.
The printhead carriage moves out of the service station and
uses the onboard digital imaging sensor (“camera”) to locate
the right, front, and left edges of the media, and to determine whether the sheet was loaded squarely into the printer.
14. If the media is skewed, the control panel asks whether you
want to adjust it.
◆
If you press Yes, you can release the pinch rollers, adjust
the media, lower the pinch rollers, and press the Proceed key to continue.
◆
If you press No, the media load procedure continues.
The control panel briefly displays the measured width of the
media.
3-34
Loading Rigid Media
15. Press the ! key to continue.
The control panel displays a screen that shows the following
information:
◆
Media size
◆
Print area
◆
Right & left margins — if you enter 0 (zero), you can also
specify an amount of overprint (printing past the edge
of the media). This enables you to achieve an edge-toedge printing effect without an unprinted border, especially if the media is skewed or not a perfect rectangle.
Protect the platen with tape or a strip of media to catch
the overprinted ink.
◆
Leading margin
◆
Trailing margin — 6.50 inches (165 mm) minimum to
allow the pinch rollers to feed the media. If you set the
Trailing Margin to 0 and want to print to the trailing
edge, you must attach a trailer of the same media to the
trailing edge so the pinch rollers can feed the media all
the way past the print zone.
Tip
For tips on printing edge-to-edge, see “Edge-to-Edge
Printing” on page 3-38.
16. To change the margin settings, press the Margin Settings
key; otherwise, press Proceed.
The printer moves the media to the proper position for
printing.
17. Press the Online key to receive a print job from the print
server or RIP.
After a print job has finished printing, the media is automatically advanced (ejected) from the pinch rollers.
Note
Loading Rigid Media
Before a print job is received, you can unload the
media at any time by pressing the Unload key on the
Front Page screen of the control panel.
3-35
Reloading Rigid Media
After printing the first copy of a multiple copy job onto a sheet
of rigid media, the Front Page screen displays a special Load/
Reload key.
Fig. 3-17. Load/Reload key
3-36
◆
Load New Media — press this key to re-enter the Media Wizard and select a new media to load (either roll-fed or rigid
cut-sheet). See “Loading Roll-Fed Media” on page 3-16 or
“Loading Rigid Media” on page 3-29 for instructions.
◆
Reload Media — press this key to re-load the same media
type, for example to print multiple copies of an image on the
same media.
Reloading Rigid Media
When you press the Reload Media key, the control panel displays
this screen:
Fig. 3-18. Reload media
See “Loading Rigid Media” on page 3-29 for instructions. Then
press one of the following keys:
Reloading Rigid Media
◆
Reload & Print — the printer locates the edges of the media
as specified in Measure Media Type (see “Printer Settings”
on page 2-10), then switches online and receives the next
print job.
◆
Reload Sheet — the printer locates the edges of the media as
specified in Measure Media Type (see “Printer Settings” on
page 2-10), then displays the Front Page screen so you can
print Prime Bars or make adjustments. When you are ready to
print, press the Online Offline key to switch the printer
online.
3-37
Edge-to-Edge Printing
The printer can print up to or past the edges of rigid media. This
provides the look of a “full-bleed” print without trimming the
media. For best results, follow these guidelines.
Tip
Document, Application,
and RIP Settings
MacDermid ColorSpan has developed an extensive
set of tips and techniques for printing on rigid
media, including edge-to-edge and double-sided
printing. See the MacDermid ColorSpan web site, or
Contact Technical Services at (800) 925-0563 or
(952) 944-4040, and ask for Tech Note #2730,
“Straight-Through Paper Path: A Handbook for
Users.”
◆
To ensure that the printer will print past the edges of the
media, design or enlarge the job slightly larger than the
media. For example, if the media is 32 inches wide, set an
Overprint distance of 0.125 inches (see Menu > Printer Settings > Margin Settings) and size the document to 32.25
inches wide.
◆
For images with a special detail at the edge of the page,
such as a border, make the border line thicker than usual to
extend past the edges of the page.
Media edge
Fig. 3-19. Laying out a full-bleed document
(shown with bleeds off three sides)
3-38
Edge-to-Edge Printing
Media Properties
◆
Follow the guidelines in this chapter for printing on rigid
media.
◆
The media should have parallel opposite edges with 90degree corners. Media that is not exactly square with itself
can be used, but will require extra attention when loading
(see “Loading and Squaring the Media,” below).
◆
To print to the trailing edge, attach a 6.5 inch (16.5 cm) or
longer trailer of the same media to the trailing edge, so the
pinch rollers can feed the media all the way past the print
zone.
Direction of media feed
Fig. 3-20. Attaching a trailer
Printer Setup
Edge-to-Edge Printing
◆
Tape the platen under the left and right edges of the media
to catch any oversprayed ink. Use a colored tape to allow the
printer to find the media edges. A piece of media printed
with a solid color also works for this purpose. Do not use
white tape or media; the printer uses the contrast between
the media and the platen to find the media edges.
◆
Use the supplied head height gauge to set the printhead
height over the media.
◆
From Menu > Printer Settings > Margin Settings, set the
Right and Left Margin, and Leading Margin to 0 as desired.
Set the Trailing Margin to 6.5 inches (which is the minimum).
◆
Optionally, you can set an Overprint distance between 0 and
0.5 inches to print past the left and right edges (0.125 inches
to 0.25 inches is usually sufficient if the media is reasonably
square and unskewed).
◆
From Menu > Printer Settings > Print Position, center the
image on the media.
◆
When loading the media, report the length as the total
length of the media plus trailer.
3-39
Loading and Squaring the
Media
◆
Under Menu > Printer Settings > Media Measure Type,
choose Maximal for greatest precision and skew detection
when printing edge-to-edge. It measures the width of the
media in two places, and finds the front edge in two places
to estimate skew and detect non-rectangular sheets. The
printer will report if the media appears to be skewed and
therefore will not feed straight through the print zone. If the
media is not actually skewed, one or more of its edges may
not be parallel to each other.
◆
Load the media as described in “Loading Rigid Media,”
earlier in this chapter.
◆
If the printer discovers that the media is skewed, you can
reposition most media without releasing the pinch rollers by
nudging the trailing edge right or left to correct the skew.
Fig. 3-21. Skewed (left) and non-square (right) sheets
3-40
Edge-to-Edge Printing
◆
If the printer reports that the media is skewed, but you cannot correct the skew, the sheet may not be perfectly square
(90-degree corners with parallel sides). In this case, ensure
that the right edge of the media (closest to the control
panel) is parallel to the direction of media feed. (You can use
the fence on the input (rear) table as a guide after squaring
it to the platen.) Then use the procedures described previously to ensure enough overprinting to account for the
shape of the sheet. If insufficient overprinting occurs, the
sheet may need to be trimmed for a bleed effect.
Fig. 3-22. Feeding a non-square sheet
Example
Document Design
◆ Media size: 48x96 inches (4x8 feet)
◆
Bleeds: Full bleed
◆
Document size in application software: 48.5 inches x 96.0
inches, to include an overprint of 0.25 inches on the left and
right edges (the printer will not overprint the leading edge,
to avoid feeding the media over wet ink on the platen)
Media Properties
◆ The operator selects a flat sheet of 4x8-foot media with
opposite sides parallel and all four corners at 90 degree
angles.
◆
Edge-to-Edge Printing
The operator attaches a trailer that is 6.5 inches (16.5 cm)
long and 48 inches wide to the trailing edge of the media,
applying the adhesive tape to the back side.
3-41
Printer Setup
◆ The operator applies colored masking tape to the platen
where the right and left edges of the media will feed, to prevent overprinting onto the platen.
◆
The operator sets the head height over the media.
◆
The operator configures the following options on the printer
control panel:
◆
Menu > Printer Settings > Margin Settings > Left &
Right Margin: 0 inches, Overprint Distance: 0.25 inches
◆
Menu > Printer Settings > Margin Settings > Leading
Margin: 0 inches
◆
Menu > Printer Settings > Margin Settings > Trailing
Margin: 6.5 inches
◆
Menu > Printer Settings > Print Position: Center
◆
Menu > Printer Settings > Media Measure Type:
Maximal
◆
Media length (entered during Load Media): 102.5
inches = 96.0 inch media length + 6.5 inch trailer
Trailing edge
Trailer
Right overprint
Nominal print area
Left overprint
Media feed direction
Leading edge
Fig. 3-23. Edge-to-edge printing terminology
3-42
Edge-to-Edge Printing
◆
During Load Media, the printer locates two points on
each of the leading, left, and right edges of the media.
The printer uses these data points, and assumes 90degree corners and parallel sides, to determine the skew
of the media. If the media is skewed enough that an
unprinted left or right edge may result, even with a margin of 0 and the amount of overprinting specified, the
control panel displays a message with the skew amount:
Fig. 3-24. Skew message
Correct the skew by nudging the trailing edge of the
media by the distance left or right as reported by the
control panel, without releasing the pinch rollers. Allow
the printer to measure the media again. Repeat until the
skew is within tolerance.
Edge-to-Edge Printing
Note
LEFT and RIGHT are defined as if facing the front of
the printer: RIGHT is toward the control panel, LEFT
is toward the opposite end.
Tip
If you set the overprint distance to a smaller number,
there will be less skew tolerance before the printer
reports too much skew. If you set a larger overprint
distance, the printer will permit a greater amount of
media skew before displaying the error message.
3-43
Media Wizard
The Media Wizard software feature stores a set of printing
parameters by media type, enabling you to instantly optimize
the printer whenever you change media. The Media Wizard
includes standard sets of parameters for popular media types,
and allows you to define new settings for media types you
define.
The Media Wizard can store a different set of settings for each of
the print modes (Billboard, Production, High), or use the same
settings for all three modes.
The Media Wizard is accessible during the media load process
(see “Loading Roll-Fed Media” on page 3-16) and from the Front
Page screen (as follows).
Tip
To use the Media Wizard most efficiently, start by
using one of the standard media types. If you are not
using a standard media type, select the standard
media type that most closely matches the media you
are using. Then only if necessary, create a new media
type using the standard type you selected as a starting point, and adjust it as needed.
1. From the Front Page screen, press the Media Wizard key.
The Media Wizard menu appears. It contains the following
options:
◆
Media Settings — displays the settings currently stored
in the Media Wizard
◆
Create Media Type — creates a new media type using
settings you specify
◆
Delete Media Type — deletes a user-created media type
◆
View Media Types — allows you to view each of the
media types stored in the Media Wizard
◆
Set Sort Method — allows you to sort the list of media
names Alphabetically, by Most Used, Recently Used,
Sheet-fed First, Roll-fed First, or None (preserves the current order).
2. When you select Media Settings, the control panel displays
the current settings.
◆
3-44
To change the current settings, press the Media Settings
key.
Media Wizard
◆
To return to the Media Wizard menu, press the !
(Proceed) key.
For each media type, the Media Wizard stores the following
settings. The settings stored vary depending on whether the
media is roll-fed or cut-sheet.
◆
Name — for user-defined media, use the alphabetic keyboard displayed on the control panel to enter the media
name. (Standard media names cannot be changed.)
◆
Thickness — for user-defined media, use the numeric
keyboard displayed on the control panel to enter the
media thickness (caliper). (Standard media thickness
cannot be changed.) Thickness is used for reference only,
so this can be left blank for custom media.
◆
Media Feed Method — Roll or Cut Sheet.
◆
Stiff Media Handling (roll-fed) — when enabled, detensions then retensions the takeup system before every
print job, for more accurate feeding of adhesive-backed
and other stiffer roll-fed media types.
◆
Pinch Rollers (cut sheet) — adjustable pinch roller setting, from 1 (lowest force) to 8 (highest force). Select
the lowest pressure that results in good media advance
without leaving pinch roller marks on the media.
◆
Media Out Sensor (cut sheet) — detects when rigid cut
sheet media is out. Normally enabled; disable only if the
sensor is malfunctioning.
◆
Measure Media Width — select whether to have the
printer measure the media width automatically (works
for most media) or manually by the operator (only necessary for clear media that cannot be detected with the
printer’s image sensor). In the latter case, the control
panel prompts the user through the process.
◆
Takeup Tension (roll fed) — select a tension setting from
1 (low) to 5 (high), or select 0 for idle (no tension).
Takeup tension is used to ensure that the media web
feeds straight from supply and takeup, and lies flat on
the platen. Use the lowest tension settings that allow correct media feed.
When the takeup tension is set to idle, printed output is
not automatically wound onto the takeup spool. In this
mode, however, a key appears on the control panel that
enables you to wind the takeup spool manually. If the
end of the media is taped to the takeup core, you can
Media Wizard
3-45
use this key to control how tightly the media is wound
onto the core.
◆
Supply Out Detection (roll fed) — for roll-fed media,
the printer usually monitors the supply spool to detect
when it runs out of media. You can use this menu option
to disable media out detection when you install the
takeup spool pin release tool (part number 0504334, see
“Takeup Spool Pin Release” on page 3-26 for instructions) for printing rather than to freely pull media from
the supply.
◆
Heater Temp Settings (roll fed) — select a postheater
setting from 0 to 10, or Custom to specify custom settings. Setting 0 sets all heaters to 85° F (30° C).
The preheater and platen heater maintain uniform surface temperature across the printing area to control dot
gain on various media. The postheater dries prints before
being rolled onto the take-up spool. If prints are not drying, increase the postheater temperature; if media is
deforming or sticking to the postheater, lower or turn off
the postheater.
◆
Platen Vacuum Control — this option turns on the vacuum fans, and displays , and ) keys on the control
panel. Press , and ) to raise or lower the fan speed,
and observe the media as the fan speed changes. If the
media is lifting off the platen, increase the fan speed. If
the media is sticking to the platen, decrease the fan
speed.
◆
Drying Delay — press the , and ) keys on the control
panel to increase or decrease the drying delay (seconds
per print swath). To increase throughput, decrease the
drying delay. If prints are not drying, increase the drying delay.
3. When you select Create Media Type, the Media Wizard displays a series of screens that enable you to enter each of the
Media Wizard settings.
The current settings as shown on the Media Settings screen
are used as default values. Change the defaults to suit the
new media for each print mode.
4. When you select Delete Media Type, the Media Wizard
shows a list of currently defined media. You can delete any
user-defined media type.
5. When you select View Media Types, the Media Wizard
allows you to browse through the settings for each of the
media types and print modes.
3-46
Media Wizard
Setting Heater
Temperatures
The are three heaters: a preheater, a platen heater, and postheater. The postheater’s top and bottom zones can be set to different temperatures. Optionally, the postheater can be turned
off.
The heater temperatures can be set during the media load process (see “Loading Roll-Fed Media” on page 3-16), from the
Media Wizard (see “Media Wizard” on page 3-44), or from the
menu (see the following procedure).
1. From the control panel Front Page screen, press the (Menu) key.
2. Press the ) key repeatedly to highlight Printer Settings.
3. Press the (Menu In) key.
4. Press the ) key repeatedly to highlight Heater Temps
Setting.
5. Press the (Menu In) key.
The control panel displays a list of heater settings, numbered from 0 to 10 and “Custom.”
6. Press the , or ) keys repeatedly to select a setting.
As you scroll through the settings, the temperature settings
for each zone are shown at the bottom of the screen.
7. Press ! to select a setting, or to cancel.
◆
If you selected Custom, a list of heaters appears so you
can change the settings for each of the heater zones.
◆
If you selected any other setting, go to step 9.
8. Select a heater zone and set a new temperature.
If a Media Wizard type is currently loaded, the control panel
asks whether to save the new setting in the Media Wizard for
the currently loaded media.
Setting Heater Temperatures
3-47
9. Press " to save the new settings in the Media Wizard, or (
to not save them.
Settings can be saved only for user-defined media, not for
factory-defined media. The settings will be applied whether
or not you save them in the Media Wizard. If you do not
save them, they will be lost when you load a different media
type or restart the printer.
The control panel advises you that it may take several minutes for heaters to reach the new temperature settings.
3-48
Setting Heater Temperatures
CHAPTER 4
Calibrating the Printer
This chapter explains how to calibrate the printer for the best possible
output:
Calibrating the Printer
◆
When to Calibrate (page 4-2)
◆
AutoJet (page 4-3)
◆
AutoTune (page 4-4)
◆
Media Feed (page 4-6)
◆
Manual Calibrations (page 4-8) — Manual BiDi Registration, Manual
X Head Registration, Manual Jet Mapping, Jet Status Lines, Default
Registration Data
◆
Auto Calibrations (page 4-20) — AutoBiDi Calibration, AutoH2H
(Head-to-Head) Calibration, AutoJet Calibration, Full AutoSet
◆
Auto Calibrations (page 4-20)
◆
Straightening the Media Path (page 4-22)
◆
Image Sensor Calibration (page 4-23)
◆
Linearization (page 4-24)
4-1
When to Calibrate
The printer features several types of calibrations. Some should
be run routinely, others only when necessary:
When to run
Calibration
Function
When Purge-n-Wipe does not
recover all missing jets
AutoJet (page 4-3)
To identify and map out nonor Manual Jet Mapping (page 4-13) working jets.
When printing a large group of print AutoTune (page 4-4)
jobs
Automatic jet maintenance during
extended printing periods
When loading a new media (but not Media Feed or media feed adjustwhen loading a new roll of the same ment during printing (page 4-6)
media); after changing the head
height
Media advance accuracy
Auto Bidirectional (page 4-20) or
Manual Bidirectional (page 4-11)
When loading a new media (but not Color calibration (page 4-24 or
when loading a new roll of the same third-party RIP manual)
media)
4-2
Head calibration, run Manual when
calibrating transparent or other
media that the onboard digital
image sensor cannot calibrate
Linearization of colors
When to Calibrate
AutoJet
AutoJet detects individual ink jets that are misfiring or not firing
at all. During subsequent printing, the printer compensates for
these jets by using other jets in their place, ensuring maximum
print quality without reducing print speed.
You can also identify and map missing jets manually from the
Manual Calibrations menu (see “Manual Jet Mapping” on page
4-13). You may want to manually map weak or misdirected jets
that AutoJet does not detect and substitute.
To run AutoJet:
◆
Press the AutoJet button on the control panel Front Page
screen (see page 2-4), or
◆
Select AutoJet Calibration from the Auto Calibrations menu
(see “Auto Calibrations” on page 4-20), or
◆
Run AutoJet automatically with the AutoTune scheduler (see
“Auto Calibrations” on page 4-20)
Note
AutoJet does not work with transparent media, nor
with many translucent media. In this case, run Manual Jet Mapping.
1. Press the AutoJet button from the Front Page screen or select
AutoJet from the Auto Calibrations menu.
The printer asks whether you want the service station to perform a Purge-n-Wipe operation. By recovering clogged
printheads, you reduce the number of jet substitutions
required.
◆
Press ! to initiate a Purge-n-Wipe. The printheads are
purged, then wiped.
◆
Press ( to skip the Purge-n-Wipe.
2. The printer prints the AutoJet test pattern.
3. The printer reads the AutoJet test pattern and maps any missing jets to available working jets.
The control panel shows the progress of this operation as
the percentage completed.
4. The printer prints an AutoJet report.
AutoJet
4-3
AutoTune
AutoTune runs jet maintenance automatically at intervals you
specify. You can use the Quality Check Mode feature to handle
AutoJet errors, with or without user intervention.
1. On the Front Page screen, press the (Menu) key to enter
the menu system.
2. Press the (Menu In) key display the Calibrate Printer
menu.
3. Press the ) key to highlight AutoTune.
4. Press the (Menu In) key.
The control panel displays the AutoTune status (off or current interval).
5. Press , or ) to set the AutoTune interval.
6. Press ! (Proceed).
The control panel displays a list of services for AutoTune to
run.
◆
Purge/Wipe
◆
Purge/Wipe & AutoJet
◆
AutoJet
Tip
Purge/Wipe takes the least amount of time, Purge/
Wipe & AutoJet takes the greatest amount of time.
Select Purge/Wipe & AutoSet only if Purge/Wipe
does not produce satisfactory results.
7. Select an AutoTune option to run.
8. Press the " key, then the (Menu Out) key.
The control panel displays a confirmation message:
Setting completed.
9. Press the (Menu Out) key repeatedly until the Front Page
screen is displayed. Press the Online/Offline button to return
the printer to the Ready state.
Note
4-4
When AutoTune is enabled, the selected operations
will be executed as scheduled regardless of whether
you initiate them manually from the control panel.
AutoTune
Quality Check
When you run AutoJet manually, the software notifies you if
there are any jet or alignment problems so that they can be
addressed. When AutoTune runs AutoJet at scheduled intervals,
you can use the Quality Check feature to handle AutoJet errors.
When Quality Check is enabled, if any missing jets are found
that are not substituted by a working jet, the operator can be
alerted by the control panel or the job can be routed to the
Attention queue on the ColorSpan print server.
1. On the Front Page screen, press the (Menu) key to enter
the menu system.
2. Press the ) key repeatedly to highlight Printer Settings.
3. Press the (Menu In) key display the Printer Settings
menu.
4. Press the ) key repeatedly to highlight Quality Check.
5. Press ! (Proceed).
The control panel displays the Quality Check options.
◆
Attended Mode — user must press ! (Proceed) to
acknowledge the error and print the job (if one is pending), or (Cancel) to cancel printing.
◆
Unattended Mode — no user acknowledgment of errors
is required. When a quality check fails, print jobs are sent
to the ColorSpan print server’s Attention queue with a
disposition of “Uncalibrated Printer” (this feature may
not be supported by non-ColorSpan RIPs).
◆
OFF — no quality check is performed, all jobs will print.
6. Select a Quality Check option.
7. Press the (Menu Out) key repeatedly until the Front Page
screen is displayed. Press the Online/Offline button to return
the printer to the Ready state.
AutoTune
4-5
Media Feed
This calibration allows you to calibrate the accuracy of the
media advance. Inaccurate media advance can result in blank
spaces between print swaths (too much advance) or overlapping
swaths (too little advance). The Media Wizard stores this value
by media type, and displays a media feed number (MFN), which
you can record for subsequent entry.
The media feed number enables you to quickly specify a known
good media feed setting without recalibration. For example, you
could keep a list of media feed numbers by media type, or by
media type and full, half, and nearly empty supply rolls.
Tip
You can also adjust the media advance while a print
job is printing. Repeatedly press the increase
advance or decrease advance button shown on the
control panel to eliminate blank spaces or overlap
between print swaths. When you do this, the media
feed number displayed on the control panel
changes accordingly.
1. Press the (Menu) key from the Front Page screen on the
control panel to display the menus.
2. Press the (Menu In) key display the Calibrate Printer
menu (highlighted by default).
3. Press the (Menu In) key to select Media Feed (highlighted
by default).
4. Press the (Menu In) key to select an option.
◆
Tip
4-6
10-inch calibration — prints a 10-inch test pattern so you
can verify its length with an accurate metal ruler. This is
not as precise as the 34-inch calibration, but it uses less
media. Measure and adjust the media advance as
needed until the pattern is exactly 10 inches long.
To avoid cutting the 10-inch pattern from the media
web, copy the marks from the 10-inch calibration to
the long edge of a letter-size (or A4) sheet of paper.
Then measure the transferred marks and adjust the
media advance as needed until the marks are exactly
10 inches apart.
Media Feed
◆
Media Feed
Input MFN — enter the Media Feed Number that was
displayed after a previous media feed calibration, to
return to that setting without performing the calibration
again.
4-7
Manual Calibrations
When you run the calibrations from this menu, you evaluate the
calibration test patterns visually and enter the calibration values
via the control panel.
Note
The manual BiDi and X head calibrations are timeconsuming and can be error-prone, but is necessary
when calibrating transparent media or other media
that the printer’s digital image sensor cannot calibrate.
Before calibrating the printer, first clean the printhead jets. See
“Loading Roll-Fed Media” on page 3-16 for tips on detecting and
recovering missing jets.
1. Press the (Menu) key from the Front Page screen on the
control panel to display the menus.
2. Press the (Menu In) key display the Calibrate Printer
menu.
3. Press the ) key to highlight Manual Calibrations.
4. Press the (Menu In) key.
The Manual Calibration menu consists of these options:
◆
Manual BiDi Registration (page 4-11) — the manual version of AutoBiDi Calibration.
◆
Manual X Head Registration (page 4-9) — the manual
version of AutoH2H Calibration.
◆
Manual Jet Mapping (page 4-13) — the manual version
of AutoJet.
◆
Jet Status Lines (page 4-19) — prints a quick test pattern that shows which jets are out.
◆
Default Registration Data (page 4-19) — sets all registration data to zero.
After calibration and jet mapping, perform a linearization or
color calibration (as supported by your print server or RIP).
For further information, see “Linearization” on page 4-24.
4-8
Manual Calibrations
Manual X Head
Registration
Precise positioning of each drop of ink is essential for optimal
print quality. This is possible only if you register all printheads
in the printhead assembly to each other in the X (along the
length of the platen) direction.
This is a two-part process:
◆
Print a registration pattern.
◆
Enter the X registration data for each head.
Note
This is the manual version of AutoH2H Calibration
(see “Auto Calibrations” on page 4-20 for details).
1. On the Manual Calibrations menu, press the ) key repeatedly to highlight Manual X Head Registration.
2. Press the (Menu In) key to select the option.
The control panel asks whether you want to print a manual
head-to-head calibration page.
◆
If you have a calibration pattern from a recent print, you
can use it to calibrate the heads. Press ( (Cancel) and
go to the next step.
◆
If you need to print a new calibration pattern, press !
(Proceed). The printer prints a calibration page.
When the calibration page has printed, the control panel
displays this prompt:
Take readings from left side of pattern.
3. Press the ! key.
The control panel displays this message:
X Direction Registration
Head 2: +0
4. Examine the X direction pattern (in the left-hand group of
patterns) for the current head, and determine which pattern
of colored and black lines are the closest to perfectly aligned.
Manual Calibrations
4-9
+0
+1
+2
Use a printer’s loupe or magnifying glass if the patterns are
difficult to see.
Fig. 4-1. Sample head calibration patterns.
In this example, pattern “+1” is aligned the closest,
so “+1” would be entered.
5. Press the , or ) control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is
displayed.
For example, if pattern +1 is the closest aligned, press the ,
key to change the display to:
X REG
HEAD-1
+1
If a printhead is extremely out of alignment, there may be
no pattern in alignment. Since the black vertical bars are
five pixels apart, you can add +5 or -5 to a pattern number
to shift the colored bars up or down by one black bar. Alternatively, you can repeatedly perform the X calibration,
which will move the head in smaller increments, until the
head is aligned.
6. Press ! (Proceed).
The control panel message increments the head number by
one.
7. Repeat steps 4 through 6 for each of the heads.
When you have entered registration values for all of the patterns, the control panel displays this message:
Registration successful.
4-10
Manual Calibrations
Manual BiDi Registration
Bidirectional registration is a method to align each of the printheads so that dot placement is accurate in both directions along
the X axis (along the direction of printhead travel).
The bidirectional registration pattern consists of a series of vertical lines. Half the pixels in this pattern are printed in one direction, half of them in the other direction. When the pixels are
accurately aligned, the pattern is clear. When the dots are not
aligned, the pattern appears fuzzy and ill-defined.
Note
AutoBiDi Calibration is the automatic version of this
calibration. Try AutoBiDi first before running this
manual calibration (see “Auto Calibrations” on
page 4-20 for details).
1. On the Manual Calibrations menu, press the ) key repeatedly to highlight Manual BiDi Registration.
2. Press the (Menu In) key to select the option.
3. Press ! (Proceed).
The control panel displays this prompt:
Print a manual bidi registration page?
4. Press ! (Proceed).
The printer prints the calibration pattern you selected.
5. When the calibration page has printed, the control panel displays this prompt:
Bidi registration
Head 1: 0
6. Examine the BiDi Registration pattern for the current head,
and determine which pattern is the closest to perfectly
aligned.
Manual Calibrations
4-11
Use a printer’s loupe to select the pattern, since the lines in
the patterns may be difficult to see.
+6
+4
+2
0
-2
Fig. 4-2. BiDi Registration pattern.
7. Press the , or ) control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is
displayed.
For example, if pattern +2.0 is the closest aligned, press the
, key to change the display to:
HEAD-1
+2.0
If a printhead is extremely out of alignment, there may be
no pattern in alignment. Since the black vertical bars are
nominally five pixels apart, you can add +5 or -5 to a pattern
number to shift the colored bars right or left by one black
bar. Alternatively, you can perform the BiDi Registration
repeatedly, which will move the head in smaller increments,
until the head is aligned.
8. Press ! (Proceed).
The control panel message increments the head number by
one.
9. Repeat steps 6 through 8 for each of the twelve heads.
When you have entered registration values for all heads, the
control panel displays this message:
Registration Successful
4-12
Manual Calibrations
Manual Jet Mapping
Jets that are missing or misfiring are usually detected by the
AutoJet calibration. Alternatively, you can map out jets manually
using the Manual Jet Mapping function. You may want to manually map weak or misdirected jets that AutoJet does not substitute.
Tip
AutoJet is the automatic version of this calibration
(see “AutoJet” on page 4-3 for details).
Tip
For best results, print the prime bars and purge the
printheads as necessary to ensure the maximum
number of working jets. See “Checking Jet Health”
on page 3-7 for instructions.
1. On the Manual Calibrations menu, press the ) key repeatedly to highlight Manual Jet Mapping.
2. Press the (Menu In) key to select the option.
The control panel displays this message:
Print Jet Map?
If you have a calibration pattern from a recent print, you
can use it to calibrate the heads. Press ( (Cancel) and go to
the next step. Otherwise, press !.
Manual Calibrations
4-13
The printer prints a jet map test pattern.
Fig. 4-3. Sample jet mapping pattern (Head 1 of 16)
◆
If a line segment is missing or broken, the jet number
shown next to it is out.
◆
If a line segment is marked with a code letter:
R - no replacement
S — user disqualified “soft” jetout
H — user disqualified “hard” jetout
D - disqualified (and replaced) by AutoJet
4-14
Manual Calibrations
3. When the calibration pattern has printed, the control panel
displays a menu with the following options:
◆
Report individual soft bad jets — enables you to report
a “soft” bad jet, which can be automatically reenabled if
AutoJet finds it working.
◆
Report individual hard bad jets — enables you to report
a “hard” bad jet, which will not be checked or reenabled by AutoJet.
◆
Clear individual bad jets — enables you to clear (mark
as good) a jet.
◆
View current bad jets — lists the bad jets on a given
printhead.
◆
Clear all bad jets — clears (marks as good) all jets currently marked as unusable.
Select an option and follow the corresponding procedure
below.
Report Individual Bad Jets
When you select Report Individual Bad Jets, the control
panel displays the following prompt:
Head 1:
Press Proceed to report a bad jet.
4. Press , and ) to select a head number, then press !
(Proceed).
Manual Calibrations
4-15
The control panel displays a numeric keyboard that you can
use to enter the number of the bad jet.
Fig. 4-4. Numeric entry screen
5. Enter the jet number, then press the Enter key.
6. When you are finished entering jet numbers, press the Esc
key.
The control panel displays the head selection message again.
7. Press , and ) to select the next head number, then press !
(Proceed).
8. Repeat steps 5 through 7 for each head containing bad jets
you want to report.
9. When you are finished reporting bad jets, press (.
The control panel displays the previous menu.
Clear Individual Bad Jets
When you select Clear Individual Bad Jets, the control panel
displays the following prompt:
Head 1:
Press Proceed to clear a bad jet.
10. Press , and ) to select a head number, then press !
(Proceed).
The control panel displays a numeric keyboard that you can
use to enter the number of the bad jet.
11. Enter the jet number, then press the Enter key.
4-16
Manual Calibrations
12. When you are finished entering jet numbers, press the Esc
key.
The control panel displays the head selection message again.
13. Press , and ) to select the next head number, then press !
(Proceed).
14. Repeat steps 11 through 13 for each head containing bad jets
you want to clear.
15. When you are finished clearing bad jets, press (.
The control panel displays the previous menu.
View Current Bad Jets
When you select View Current Bad Jets, the control panel
displays the following prompt:
Head 1:
Press Proceed to view bad jets.
16. Press , and ) to select a head number, then press !
(Proceed).
The control panel displays a message that lists the bad jets by
number.
17. Press ! to return to the head selection screen.
18. Repeat steps 16 and 17 for each head you want to check for
bad jets.
19. When you are finished clearing bad jets, press (.
The control panel displays the previous menu.
Clear All Bad Jets
When you select Clear All Bad Jets, the control panel displays the following prompt:
Are you sure you want to clear
ALL reported bad jets?
◆
Press ( to cancel this function, or
◆
Press ! (Proceed). The control panel displays this
message:
Do you want to clear the hard bad jets?
Manual Calibrations
◆
Press No to clear the soft bad jets only.
◆
Press Yes to clear both the hard and soft jets.
4-17
The control panel displays this message:
All reported bad jets have been cleared.
20. Press !.
When you have finished mapping jets, the following summary appears on the control panel:
x soft jets currently reported bad.
x hard jets currently reported bad.
x new soft bad jets reported.
x new hard bad jets reported.
x previous soft bad jets cleared.
x previous hard bad jets cleared.
where x is the number of jets.
4-18
Manual Calibrations
Jet Status Lines
Default Registration Data
Manual Calibrations
This option prints the Manual Jet Mapping test pattern (see Fig.
4-3 on page 4-14) that shows which jets are working, and which
jets are out, but does not run the Manual Jet Mapping calibration (see “Manual Jet Mapping” on page 4-13 for information).
This option resets all registration data. Since there is no registration data after running this option, all calibration values must
be reestablished by running the calibrations.
4-19
Auto Calibrations
The printer’s piezo printheads are aligned at the factory and
should only occasionally require you to run an automatic bidirectional or head-to-head calibration.
1. On the Front Page screen, press the (Menu) key to enter
the menu system.
2. Press the (Menu In) key display the Calibrate Printer
menu.
3. Highlight Auto Calibrations and press the (Menu In) key.
4. Select one of the Auto Calibrations.
◆
AutoBiDi (bidirectional) Calibration — ensures that
every working jet fires a pixel at precisely the same location (regardless of the carriage direction of travel).
◆
AutoH2H (head-to-head) Calibration — ensures that
the printheads are in alignment relative to each other.
◆
AutoJet Calibration — locates and substitutes missing
jets for working jets. This is the same calibration performed as when you press the AutoJet button on the
Front Page screen (see “AutoJet” on page 4-3).
◆
Full AutoSet — runs AutoJet and Auto BiDi Calibration in
sequence. The minimum media width allowed for
AutoSet is 18 inches (46 cm).
When you select a calibration, the control panel prompts
whether you want to perform a Purge-n-Wipe before continuing.
5. Choose whether to perform a Purge-n-Wipe.
By recovering clogged printheads, you reduce the number of
jet substitutions required.
◆
Press ! to initiate a Purge-n-Wipe. The printheads are
purged, then wiped.
◆
Press ( to skip the Purge-n-Wipe.
Then the printer prints a test pattern then reads it and makes
the necessary adjustments or jet substitutions.
4-20
Auto Calibrations
Calibration Summary
These options allow you to print a summary of the Full AutoSet
calibration, or transmit calibration data to a log file on the print
server.
◆
AutoSet Summary — when enabled, a table of the results of
the Full AutoSet calibration is printed after the AutoSet test
patterns. When you enable the AutoSet Summary, you can
show or hide the detailed calibration data.
Fig. 4-5. AutoSet Summary
Calibration Summary
◆
Log Head Registration Data — sends head registration data
to a log file on the print server.
◆
Log Jet Data — sends jet data to a log file on the print server.
4-21
Straightening the
Media Path
For optimal print quality, the media must feed in as straight a
line as possible from the supply to the takeup. This can be
accomplished by aligning the sides of the media as straight as
possible from supply to takeup before engaging the pinch rollers, and by smoothing the media web as much as possible before
attaching it to the takeup. See “Loading Roll-Fed Media” on page
3-16 instructions.
Printer assembly also affects the media path. If the printer is not
assembled to the stand precisely, according to the instructions in
Chapter 1, they could be misaligned. This could lead to the
media “steering” to the right and left as it is wound onto the
takeup spool.
Leveling and stabilizing the stand also helps to straighten the
media path:
◆
Locate the printer on a flat, level surface
◆
Ensure that all four leveling feet contact the floor and adjust
them as necessary to level the printer (or align the printer in
a single plane)
◆
Securely tighten the two silver screws that attach the printer
to the stand
For rigid cut-sheet media, the input and output tables must be
leveled with the printer platen.
4-22
Straightening the Media Path
Image Sensor
Calibration
The precise location of the image sensor (camera) relative to the
printheads is critical for edge-to-edge printing on rigid cut-sheet
media. The Image Sensor Calibration determines this distance
with precision.
Run this calibration after installing the printer for the first time,
and whenever the camera height is changed (“Setting the Camera Height” on page 5-15) or the camera is replaced.
To calibrate the location of the image sensor:
1. Load media.
Load enough media (either roll-fed or cut-sheet) to print the
small calibration pattern.
2. On the Front Page screen, press the (Menu) key to enter
the menu system.
3. From the control panel menu, press the ) key repeatedly to
highlight Service Printer.
4. Press the (Menu In) key.
5. From the Service Printer menu, press the ) key repeatedly
until Image Sensor Calibration is highlighted.
6. Press the (Menu In) key.
7. Press the " key to begin the calibration.
The calibration runs with no further action from you.
8. After the calibration completes, load or reload media and
begin printing.
Image Sensor Calibration
4-23
Linearization
As the density of an image varies from highlights to shadows, or
from lighter tints to darker tints, the printer should accurately
reproduce these areas in a predictable, or linear, fashion. The
process of linearization (or color calibration) involves printing
and reading color test patches, and calibrating the printer to
ensure that the expected and printed densities will match. This
in turn will ensure optimal color matching.
You should perform a color calibration when:
◆
You notice a shift (change) in color output
◆
First loading a new media type that you have never calibrated
◆
Changing print mode (only if the most precise color matching is required)
The piezo printing technology used by the printer is much less
prone to changes in ink drop size over time than thermal inkjet
technology; therefore, each media type should only have to be
linearized once.
Color calibration is a feature of the print server or RIP connected to the printer. Refer to the documentation that accompanies the print server for further information.
4-24
Tip
For best results, be sure that the color calibration
patches are dry before taking readings.
Tip
Changing the head height and camera height will
affect linearization results. Be sure that the head
height and camera height are set to their desired
positions with the gauges provided before linearizing.
Linearization
CHAPTER 5
Maintaining the Printer
This chapter describes how to maintain the printer:
Maintaining the Printer
◆
Maintenance Schedule (page 5-2)
◆
Clean the Rail and Bearings (page 5-4)
◆
Empty Excess Ink (page 5-7)
◆
Printhead Maintenance (page 5-8)
◆
Cleaning Clogged Ink Jets (page 5-9)
◆
Set the Printhead and Camera Height (page 5-12)
◆
Calibrate the Service Station (page 5-17)
◆
Replace Ink Filters (page 5-19)
◆
Extended Power Down and Restart (page 5-21)
5-1
Maintenance Schedule
The printer is designed for low-maintenance operation. Most
operator-performed maintenance is performed on the printheads.
Task
Description
Interval: Weekly or as needed
Clean pinch rollers
Inspect for ink and dust buildup, if necessary
wipe with lint-free cloth moistened with
SolaChrome-HR Cleaning Solvent. Use the
Maintenance > Clean Grit Rollers function to
rotate the grit rollers for cleaning.
Clean carriage rail and bearings (page 5-4)
Inspect for ink and dust buildup, clean if necessary (see “Clean the Rail and Bearings” on
page 5-4).
Clean printheads
See “Checking Jet Health” on page 3-7. To
recover jets that are unrecoverable with the
automated Purge-n-Wipe, see “Cleaning
Clogged Ink Jets” on page 5-9.
Clean platen area
Carefully wipe ink from the platen with a cloth
moistened with SolaChrome-HR Cleaning Solvent, especially near the right and left edges.
Inspect service station wipers for ink buildup Inspect the service station wipers for ink
and clean as needed
buildup. If found, clean the wipers with a lintfree cloth moistened with SolaChrome-HR
Cleaning Solvent.
Interval: As needed
5-2
Adjust service station height (page 5-17)
Compensates for the reduced effectiveness of
the wipers after they have been exposed to
inks and cleaning solvent for an extended
period.
Calibrate the service station (page 5-17)
Aligns the service station wipers to the centers
of the printheads.
Clean capping station
With the printheads uncapped, the capping
station assembly can be pulled straight forward and out of its tracks. Clean the capping
pad with cleaning solvent.
Clean postheater cover
Clean the embossed postheater cover only
with an ammonia-free, deionized cleaner such
as Sparkle (http://www.glasscleaner.com/).
Other cleaners may leave a sticky residue that
increases the possibility of head strikes.
Clean spittoons
Clean with cleaning solvent and lint-free cloth.
Maintenance Schedule
Task
Description
Interval: At control panel warning
Empty excess ink (page 5-7)
The excess ink containers on the printer stand
legs should be emptied when half full. When
the container under the service station is full,
the control panel displays an Action message,
and no further Purge-n-Wipes and idle spits
will occur until the container is emptied.
Replace ink filters (page 5-19)
Replace all five filters as a set, to prevent ink
pump failure. The control panel will display a
Warning message when 20 liters of ink have
passed through the set of filters. You may continue printing past this point, but printhead
fill errors may occur.
Maintenance Schedule
5-3
Clean the Rail and
Bearings
Bearings (back of carriage)
Rail
Pinch rollers
Fig. 5-1. Location of rollers, bearings, and rail
The carriage rail carries the printhead carriage across the width
of the platen. As dust and ink accumulates on the rail, the material could accumulate on the carriage bearings (wheels) and
cause banding in printed output or noisy (“click-click-click”)
carriage motion.
Pinch Rollers
1. Wipe the pinch rollers with a lint-free cloth or wipe moistened with isopropyl alcohol.
Caution
DO NOT ALLOW ISOPROPYL ALCOHOL TO TOUCH
THE PRINTHEADS, especially the inkjet orifice plates.
Contact with the ink could cause the ink to coagulate, rendering the printhead unusable and requiring
it to be replaced. Be sure that cleaned surfaces have
dried before printing.
2. Clean the grit rollers.
Select Maintenance > Clean Grit Rollers from the menu.
This advances the grit rollers continuously so they can be
cleaned with a lint-free cloth or wipe moistened with isopropyl alcohol.
5-4
Clean the Rail and Bearings
Rail
3. Wipe the entire length of the rail with a lint-free cloth or wipe
moistened with isopropyl alcohol.
The rail surfaces that must be clean are the surfaces that
touch the carriage bearings. These are the top surface,
including the front and back of the front lip, and the side
surface, behind the belt. Move the carriage manually or
press the Carriage key on the control panel Front Page so
you can access and clean the entire rail.
Top of the rail
Side of the rail
(behind the belt)
Fig. 5-2. Cleaning the rail
Carriage Bearings
4. From the control panel Front Page screen, press the Access
Heads key.
The carriage moves out of the service station to the access
carriage position. The bearings are on the back of the carriage.
There are four bearings that should be kept clean, one pair
on each end of the carriage. Each pair of bearings rolls along
the front and back of the lip on the top of the rail. If any
buildup occurs on one of these bearings, banding or other
artifacts could appear in printed output. This buildup can
range from a fine dust to visible particles.
The fifth bearing rolls along the lower edge of the rail,
behind the belt. Cleaning this bearing is not necessary, since
it usually does not get dirty.
Clean the Rail and Bearings
5-5
Outside bearing
Rail
Inside bearing
Cleaning window
Fig. 5-3. Carriage bearings, left pair shown
5. Clean the left and right outside bearings.
Moisten a cotton swab with isopropyl alcohol or water, place
it against the left side of the bearing, and manually push the
carriage to the left. Then place the swab against the right side
of the bearing, and manually push the carriage to the right.
Repeat once or twice. Remove any large dust particles you
see.
6. Clean the left and right inside bearings.
Insert a moistened cotton swab into the bearing cleaning
window, and clean the bearing by manually pushing the carriage to the left and right. Repeat once or twice. Remove any
large dust particles you see.
7. Press the ! (Proceed) key to return the carriage to the home
position.
Cleaning the Encoder
Strip
5-6
The top surface of the encoder strip should be cleaned as needed
(approximately monthly under typical service) with a lint-free
cloth moistened with SolaChrome-HR cleaning fluid. After
cleaning, wipe the top surface of the encoder strip with a new
lint-free cloth moistened with isopropyl alcohol. To check the
condition of the encoder, view it with a piece of white paper
held underneath it. The encoder strip should be cleaned if the
encoder index marks (fine black lines that are perpendicular to
the length of the encoder strip) are not clearly visible.
Clean the Rail and Bearings
Empty Excess Ink
Ink or cleaning solvent that has been expelled (“spit”) for ink jet
maintenance or from a purge operation drains from the spittoons and service station areas to excess ink containers. When
the containers fill with ink, they should be emptied.
The excess ink container near the service station will need to be
emptied when it is full or near full. This can be determined by
visual inspection or when the float sensor reports a full condition via the control panel.
The ink in the excess ink container near the capping station may
evaporate at or near the same rate as it is collected, so it may
never fill the container. Visually check the amount of ink periodically, and empty the container as needed.
Have a paper towel ready to catch the small amount of ink and
cleaning solvent that will spill out of the drain tube as you disconnect it. The excess ink container’s tray is designed to catch
these spills for easier cleanup. You may also want to wear protective gloves during this procedure.
1. Close the stopcock valve on the drain tube.
This prevents ink from continuing to flow out the end of
the tube.
2. Disconnect the drain tube from the excess ink container.
3. (Service station reservoir only) disconnect the sensor cable
from the float sensor.
4. Lift the container out of its tray.
5. Empty the excess ink and cleaning solvent into a solvent disposal container.
Note
Dispose of ink and cleaning solvent only according to
the Material Safety Data Sheet (MSDS) and applicable laws and regulations. The MSDS is available on
the MacDermid ColorSpan web site (www.colorspan.com).
6. Replace the container in its tray.
7. Reconnect the drain tube to the container.
8. Open the stopcock valve on the drain tube.
9. (Service station reservoir only) reconnect the sensor cable to
the float sensor.
Empty Excess Ink
5-7
Printhead
Maintenance
5-8
The printer uses air pressure to both fill and evacuate ink and
cleaning solvent from the printheads. The following functions
are available from the menu at Maintenance - Printhead
Procedures:
◆
Cleaning Solvent Soak — empties the printheads of all ink,
fills all heads with cleaning solvent, and prompts you to cap
the printheads. Reverses this process after the printheads
have soaked (for example, overnight). See page 5-10 for
instructions.
◆
Prep for Storage/Shipping — empties the printheads of all
ink, fills all heads with cleaning solvent, then empties the
printheads. See “Extended Power Down and Restart” on
page 5-21 for instructions.
◆
Load Ink In All Heads — when installing ink for the first
time, or when restarting the printer after an extended power
down period, this function fills the empty printheads with
cleaning solvent, empties the printheads, and fills the heads
with ink. See “Extended Power Down and Restart” on page
5-21 for instructions.
◆
Fill Heads with Solvent — fills the printheads with cleaning
solvent, one color set of four printheads at a time. Should
only be done with empty printheads.
◆
Fill Heads with Ink — fills the printheads with ink, one color
at a time. Should only be done with empty printheads.
◆
Empty Heads (Fill With Air) — empties all printheads by
purging the ink and cleaning solvent with air.
Printhead Maintenance
Cleaning Clogged
Ink Jets
All printers that use solvent-based inks are susceptible to printhead clogging. This is caused by the solvent evaporating and
leaving behind the pigments, which is desirable on printed output but not in the printheads!
The printer incorporates many automatic features and manual
procedures for preventing clogs from occurring, and for recovering ink jets that do become clogged:
Purge-n-Wipe
Manual Cloth Wipe
◆
Purge-n-Wipe
◆
Manual Cloth Wipe
◆
Cleaning Solvent Soak
◆
Cleaning the Service Station Doctor Blade
All sixteen heads can be purged at once, or one color set (four
heads) can be purged for increased pressure. See “Checking Jet
Health” on page 3-7 for instructions.
If repeated Purge-n-Wipes fail to recover enough jets, you can
wipe them manually with a 100% polyester, Class 100 cleanroom cloth soaked with SolaChrome-HR cleaning solvent. A
manual wipe is also recommended after uncapping the printheads (see “Uncap the Printheads” on page 3-14 for instructions).
DO NOT USE ISOPROPYL ALCOHOL ON THE PRINTHEADS.
1. To access the heads for cleaning, select Access Heads from
the control panel Front Page.
2. After the carriage has moved over the capping station,
remove the capping station pad by pulling it forward and out
of the printer.
3. Wipe the printheads and any areas of the carriage that have
collected ink.
4. Press Proceed on the control panel to return the carriage to
the service station.
5. Replace the capping station pad.
If it appears that the service station is not wiping the printhead
properly, it may be misaligned or too low (see “Calibrate the Service Station” on page 5-17).
Cleaning Clogged Ink Jets
5-9
Cleaning Solvent Soak
If a manual cloth wipe fails to recover enough jets, you can soak
the thin foam pad that ships with the printer with SolaChromeHR cleaning fluid, then cap the printheads with this pad overnight as shown (Fig. 5-4 on page 5-10).
DO NOT USE ISOPROPYL ALCOHOL ON THE PRINTHEADS.
From the menu, select Maintenance - Printhead Procedures Cleaning Solvent Soak. This process empties the printheads of
ink, fills them with cleaning solvent, and prompts you to cap
the heads. After several hours (overnight), uncap the printheads
and the process is reversed.
Carriage
Solvent-soaked
cleaning pad
Capping film
Drip tray
Capping station pad
Fig. 5-4. Using the cleaning foam pad on the service station
5-10
Cleaning Clogged Ink Jets
Cleaning the Service
Station Doctor Blade
With use over time, the doctor blade that cleans excess ink from
the service station wiper blades will accumulate a buildup of
ink. This will reduce the cleaning effectiveness of the doctor
blade, resulting in “dirtier” wiper blades and more clogged
printhead jets. To keep the inkjets clear, regularly inspect and
clean the doctor blade with SolaChrome-HR Cleaning Solvent.
Dirty doctor blade
Clean doctor blade
Fig. 5-5. Cleaning the doctor blade
Cleaning Clogged Ink Jets
5-11
Set the Printhead and
Camera Height
The correct head height above the media is critical to output
quality.
◆
Lower head heights reduce overspray, increasing image
quality, but also increase the chance of the printheads striking the media. Printhead strikes are most likely with adhesive-backed vinyls and rigid cut-sheet media that is not
perfectly flat.
◆
Higher head heights increase overspray, slightly decreasing
image quality, but also decrease the chance of printhead
strikes.
The correct camera (digital imaging sensor) height above the
media is critical so that its lens can focus accurately for optimal
linearization, printer calibrations, and print quality.
The printer includes three gauges: a “minimum” head height
gauge (0.085 inches above the media), a “maximum” head
height gauge (0.115 inches above the media), and a camera
height gauge.
If you change the head height above the media, use the camera
height gauge to reset the height of the camera. The camera is
attached to the carriage in a separate enclosure that can be raised
and lowered independently of the printheads.
For example, if you set the head height above a certain media
with the minimum gauge, then switch to a thicker media and
again set the head height with the minimum gauge, the camera
will remain at the correct height above the media without
adjustment. If you instead reset the head height with the maximum gauge, changing the head height above the media, then
you should reset the camera height.
To ensure good automatic printhead wiping, check the service
station height and recalibrate if necessary after changing the
printhead height (for instructions, see “Calibrate the Service Station” on page 5-17).
Tip
5-12
If you notice an unacceptable change in color
quality after changing the head height, perform a
ColorMark color calibration (“linearization” on a
third-party RIP) or create a new profile.
Set the Printhead and Camera Height
Setting the Head Height
1. Load the media that you want to calibrate.
For instructions, see “Loading Roll-Fed Media” on page 3-16.
2. On the Front Page screen, press the (Menu) key to enter
the menu system.
3. From the control panel menu, press the ) key to highlight
Printer Settings.
4. Press the (Menu In) key.
5. From the Settings menu, press the ) key repeatedly until
Head Height is highlighted.
6. Press the (Menu In) key.
The carriage moves out over the platen.
7. Position either the minimum or maximum head height gauge
as shown in Fig. 5-6.
Do not measure the head height from the surface of the
postheater.
Carriage
Gauge
Media
A
Platen
B
Fig. 5-6. Head height measurement points A and B
Tip
To lower or raise the printheads without the gauge,
use two hex wrenches to turn the head height adjustment screws (at the top of the carriage) simultaneously and by the same amount. (Three-quarters of
a turn of the screws moves the carriage approximately 0.03 inches, or approximately the distance
between the min and max head height gauges.)
Then go to step 1 to set the camera height.
8. Use the supplied hex wrench to turn one of the head height
adjustment screws counterclockwise until the end of the
gauge will not fit under the carriage as shown in Fig. 5-6.
The head height adjustment screws can be accessed from the
top of the carriage. The access holes are labeled with a white
circular label.
Set the Printhead and Camera Height
5-13
The carriage must be lowered below the height of the gauge
and then raised. If the carriage is simply lowered on top of
the gauge, the carriage will tend to settle lower during printing, changing the head height and invalidating the calibrations.
Caution
Do not allow any part of the gauge to touch the
printheads, and do not leave the gauge on the
platen after setting the head height. If the gauge is
allowed to touch or strike the printheads, the printheads could be damaged permanently and require
replacement.
9. Turn the head height adjustment screw clockwise, just until
the end of the gauge slides under the carriage.
10. Remove the gauge and repeat steps 7 through 9 at the other
side of the carriage.
11. Verify the heights at both sides of the carriage and adjust if
necessary.
5-14
Set the Printhead and Camera Height
Setting the Camera
Height
1. Remove the carriage cover.
The carriage cover is attached to the carriage with two
screws on each side (see Fig. 5-7 below).
Fig. 5-7. Location of carriage cover screws
2. Loosen the three camera enclosure mounting screws (see Fig.
5-8 below).
(recessed)
Fig. 5-8. Camera enclosure mounting screws
Set the Printhead and Camera Height
5-15
3. Set the camera height.
Insert the camera height gauge as shown in Fig. 5-9 below.
Raise or lower the camera enclosure so that it touches the
top of the gauge.
Camera enclosure
Fig. 5-9. Camera height measurement point
4. Tighten the camera enclosure mounting screws.
5. Replace carriage cover and screws.
6. Press ! to return the carriage to the service station.
The control panel displays a message asking whether you
want to calibrate the service station. See “Calibrate the Service Station” on page 5-17 for instructions.
7. Press " to calibrate the service station, or ( to continue.
The control panel displays a message asking whether you
want to perform a bidirectional (bidi) calibration.
8. Press " to perform a bidi calibration, or ( to continue.
9. Observe a Purge-n-Wipe cycle to ensure that the service station wipers are centered and properly deflected during a
wipe.
◆
If the wipers are not centered, see “Calibrate the Service
Station” on page 5-17 for instructions.
◆
If the wipers do not touch the service station or are overdeflected, see “Calibrate the Service Station” on page 517 for instructions.
10. Calibrate the position of the camera (image sensor) by
peforming an Image Sensor Calibration (see “Image Sensor
Calibration” on page 4-23).
5-16
Set the Printhead and Camera Height
Calibrate the Service
Station
Service station calibration enables you to properly align the service station wipers to the printheads. When properly aligned,
the service station wipers should be centered on the printheads.
Setting the service station height should not be necessary unless
the printhead height is changed by a large amount, or you
notice that the service station wipers are not wiping the printheads adequately.
Wipers
Printheads
Look here to calibrate
Adjustment screws
Fig. 5-6. Service station (cover removed for clarity)
1. On the Front Page screen, press the (Menu) key to enter
the menu system.
2. Press the ) key repeatedly to highlight Service Printer.
3. Press the (Menu In) key display the Service Printer menu.
4. Press the ) key repeatedly to highlight Service Station.
5. Press the (Menu In) key.
The control panel prompts you to confirm that you want to
calibrate the service station.
Calibrate the Service Station
5-17
6. Press ! (Proceed).
The control panel displays a message asking whether you
want to calibrate the service station position. If you choose
to do so, the control panel walks you through the procedure. Shine a flashlight through the carriage cutouts (see
Fig. 5-6 on page 5-17 for location) to see how the wiper at
the left and right ends aligns with the printhead above it.
Aligned
Not Aligned
Fig. 5-10. Service station alignment
7. Press ! (Proceed).
The control panel displays a message asking whether you
want to change the height of the service station. If you
choose to do so, the control panel displays a message that
explains how to set the service station height. Use the supplied hex wrenches to turn the adjustment screws on the left
and right sides of the carriage simultaneously, to ensure that
the service station remains level.
When properly adjusted, the wipers would just touch the
pin plate between the printheads. It may be necessary to
misalign the carriage as shown below to precisely measure
this distance. At this height, after the carriage is realigned to
the service station, the wipers will contact the printheads
with the correct amount of deflection. See Fig. 5-7 below.
Pin plate
Printhead
Wiper
Fig. 5-7. Service station height measured by
wiper contact with the pin plate
5-18
Calibrate the Service Station
Replace Ink Filters
The control panel displays a Warning message on the control
panel when 20 liters of ink has passed through the filters.
Replace all five the filters as a set. Failure to replace the filters
when recommended will eventually cause the filters to clog and
prevent ink from reaching the printheads.
Have a paper towel ready to catch the small amount of ink or
cleaning solvent that will spill out of some of the tubes and the
filter itself as you disconnect them. The reservoir shelf is
designed to catch these spills for easier cleanup. You may also
want to wear protective gloves during this procedure.
1. Disconnect the tube from the ink box.
2. Remove the ink box from the shelf.
3. Use a Phillips screwdriver to loosen the filter clamp.
See Fig. 5-11 for location.
Connector
Filter
Clamp
Connector
Fig. 5-11. Filter connections
4. Unscrew the hose connectors from filter.
See Fig. 5-11 for location.
5. Remove the old filter.
6. Install the new filter into the filter clamp.
Replace Ink Filters
5-19
The filter’s label has an arrow that indicates the direction of
flow. Install the filter with the arrow pointing up.
7. Tighten the filter clamp.
The filter should be secure, but do not overtighten the
screw.
8. Connect the hoses to the top and bottom of the filter, and
tighten the connectors.
9. Reconnect the ink tube to the ink box.
See “Loading Ink” on page 3-10 for instructions.
10. Replace the ink box.
11. On the Front Page screen, press the (Menu) key to enter
the menu system.
12. Press the ) key repeatedly to highlight Maintenance.
13. Press the (Menu In) key display the Maintenance menu.
14. Press the ) key repeatedly to highlight Reset Reservoir
Filters.
15. Press the (Menu In) key.
16. Select the filter(s) you want to reset.
5-20
Replace Ink Filters
Extended Power Down
and Restart
UNDER NORMAL OPERATION, DO NOT POWER DOWN THE
PRINTER. Constant vacuum at the printheads is required to prevent ink from running out of the printheads.
If the power must be removed for a brief period of time, you can
leave the carriage over the service station (not the capping station) to allow the ink, which will no longer be held inside the
printheads by the vacuum/pressure system, to drain into the
excess ink reservoir. Power up the printer as soon as possible and
cap the printheads if the printer will be idle for four hours or
more.
Optionally, you can maintain power to the vacuum system for a
brief period of time by using the auxiliary 24 volt power supply,
included in the printer accessory kit. This will prevent ink from
running out of the printheads, but may not prevent the printheads from drying out. If the printer will be powered down for
an extended period, follow the procedure below.
Power Down
If it is necessary to power down the printer for an extended
period, for example in order to store or ship it, empty the ink
from the printheads, and cap the heads.
Note
This process takes approximately 2-1/2 hours and 1
liter of SolaChrome-HR Cleaning Solvent to perform. Make sure that there is a sufficient amount of
Cleaning Solvent in the reservoir before performing
this procedure.
1. Unload media, if any is loaded (see “Unloading and Cutting
Roll-Fed Media” on page 3-25).
2. On the Front Page screen, press the (Menu) key to enter
the menu system.
3. Press the ) key repeatedly to highlight Maintenance.
4. Press the (Menu In) key display the Maintenance menu.
5. Press the ) key repeatedly to highlight Prep for Storage/
Shipping.
6. Press the (Menu In) key.
Extended Power Down and Restart
5-21
7. Cap the printheads.
See “Cap the Printheads” on page 3-13 for instructions.
8. Switch the power switch to the off position.
Restart
To restart the printer, follow the procedure below.
1. Switch the power switch to the on position.
2. Uncap the printheads.
See “Uncap the Printheads” on page 3-14 for instructions.
3. On the Front Page screen, press the (Menu) key to enter
the menu system.
4. Press the ) key repeatedly to highlight Maintenance.
5. Press the (Menu In) key display the Maintenance menu.
6. Press the ) key repeatedly to highlight Load Ink in All
Heads.
7. Press the (Menu In) key.
8. Load media.
See “Loading Roll-Fed Media” on page 3-16 for instructions.
9. Recover missing jets.
See “Checking Jet Health” on page 3-7 for instructions.
5-22
Extended Power Down and Restart
APPENDIX A
Technical Specifications
This chapter lists the printer’s specifications and information about
ordering supplies.
Technical Specifications
A-1
Specifications
General
DisplayMaker 72SI
DisplayMaker 98SI
Without Tables
Without Tables
Height: 52.5 inches (133.4 cm)
Depth: 33.0 inches (83.8 cm)
Width: 135.7 inches (344.7 cm)
Height: 52.5 inches (133.4 cm)
Depth: 33.0 inches (83.8 cm)
Width: 159 inches (403.9 cm)
With One Input and One Output Table
With One Input and One Output Table
Height: 52.5 inches (133.4 cm)
Depth: 87.7 inches (222.8 cm)
Width: 135.7 inches (344.7 cm)
Height: 52.5 inches (133.4 cm)
Depth: 87.7 inches (222.8 cm)
Width: 159 inches (403.9 cm)
Without Tables: 380 pounds (172 kg)
Without Tables: 430 pounds (195 kg)
With One Input and One Output Table:
505 pounds (229 kg)
With One Input and One Output Table:
555 pounds (252 kg)
Supported Media
Widths
24-73 inches (61-185 cm)
24-98.5 inches (61-250 cm)
Maximum Media
Thickness
0.25 inch (6.35 mm)
0.25 inch (6.35 mm)
Supported Printing
Resolutions (determined by RIP)
600 x 600 dpi
600 x 300 dpi
600 x 600 dpi
600 x 300 dpi
Maximum Print
Speeds,
Bidirectional
Billboard 600x300: 650 ft2 (60.4 m2)/hr
Billboard 600x600: 400 ft2 (37.2 m2)/hr
Billboard 600x300: 700 ft2 (65.0 m2)/hr
Billboard 600x600: 438 ft2 (40.7 m2)/hr
Production 600x300: 400 ft2 (37.2 m2)/hr
Production 600x600: 200 ft2 (18.6 m2)/hr
Production 600x300 438 ft2 (40.7 m2)/hr
Production 600x600: 225 ft2 (20.9 m2)/hr
High Quality 600x300: 200 ft2 (18.6 m2)/hr
High Quality 600x600: 100 ft2 (9.3 m2)/hr
High Quality 600x300: 225 ft2 (20.9 m2)/hr
High Quality 600x600: 112 ft2 (10.4 m2)/hr
Dimensions
(Assembled)
Weight
(Assembled)
Unidirectional print speeds (rigid medias only):
Approximately 1/2 the speed of the corresponding bidirectional modes.
Fine Text mode:
Approximately 1/2 the speed of the corresponding normal printing modes (available in Production and High Quality modes at 600x600 dpi).
A-2
Specifications
Electrical Power
Power used: 200-240VAC, 50/60 Hz, 14.8 Amps
Required electrical circuit:
220 VAC, 20 Amps, with NEMA L6-20R locking
wall receptacle (North America and Japan), OR
220 VAC, 16 Amps, single phase, with IEC 60309
wall receptacle (Europe)
NEMA L6-20R
locking wall receptacle
(North America/Japan)
IEC 60309
wall receptacle
(Europe)
North America: If your building receives power
from a standard three-phase supply, note that
the printer will use only two of the three
phases. This means that your building’s threephase power transformer may have an unbalanced load. Check with your electrician to verify
that your building has sufficient capacity for
this unbalanced load.
Optional auxiliary power for vacuum system:
Supplied 24 volt DC power supply with universal adapters, connected from the 24 VDC jack
on the vacuum/pressure assembly to either of
two options:
1. UPS — customer-supplied uninterruptible
power supply, output 100-240 VAC, 50/60 Hz,
minimum of 15 watts of power, provides battery backup to the vacuum system in the event
of a power failure.
2. Wall outlet — 100-240 VAC, 50/60 Hz, provides temporary power to the vacuum system
when it is necessary to power down the printer
for service.
Specifications
A-3
Power cord
Required power cord (supplied with printer):
North American (UL/CSA approved), length 8.2
feet (2.5 m), OR
European (Harmonized), length 8.2 feet (2.5 m)
Ventilation
The printer uses solvent-based inks. The printer
does not include an integrated exhaust hood or
shielding for collecting the volatile organic compound (VOC) emissions from the inks and
cleaning solvent. The owner is responsible for
ventilation and VOC recovery as required by
local regulations. Connection kits are available
from MacDermid ColorSpan to vent VOC emissions to the customer’s exhaust system or VOC
recovery equipment. Consult your MacDermid
ColorSpan reseller for details.
The air surrounding the printer should be
changed every 1-3 minutes or as desired to
reduce or remove the solvent odor. The greater
the amount of printing, and the larger the room
in which the printer is located, the larger the
fan required to change the air at a given rate.
The space volume can be reduced with an
enclosure around the printer or by moving the
printer to a smaller room. Examples:
Cubic feet per minute (CFM) (typical) to
change the air in 3 minutes/1 minute:
Enclosure (4x10x6 feet): 80/240 CFM
Small Room (10x12x8 feet): 320/960 CFM
Medium Room (10x20x8 feet): 533/1600 CFM
Select a fan with a CFM rating at or greater than
the calculated CFM. The actual CFM required
will vary with local building and airflow conditions.
A-4
Operating
Conditions
68–85° F (20–30° C)
20–80%, non-condensing
Approvals
Safety: UL, c-UL, CE
Emissions: FCC-A, CE
Immunity: CE
Specifications
Performance
Printing Technology
16 piezo-electric inkjet printheads utilizing
Micro-Quad™ Jet Technology. Drop size approximately 25 picoliters.
Ink and Cleaning Solution SolaChrome™-HR 4-color (CMYK) solvent pigmented inks. SolaChrome-HR head cleaning solvent
solution, two 3.5-liter excess ink/solvent containers.
Each color has its own filter (20 liter life) and pump.
Specifications
Inkjet Maintenance
On-demand head cleaning.
Automatic and on-demand jet recovery.
On-demand solvent cleaner purge and ink refill.
Manually-actuated capping station, available offprinter cleaning station.
Vacuum/Pressure System
Maintains negative relative pressure at the printheads and provides air pressure for purging.
Nominal relative vacuum: 4.80 inches H2O
(8.97 mm Hg)
Since relative pressure is maintained, the printer can
be operated at various altitudes above or below sea
level without adjustments to the system.
Media Handler
Supply and takeup for roll-to-roll handling; use of
takeup is optional. Supply accepts 3-inch or 2-inch
cores, takeup accepts 3-inch cores only. The media
supply roll can be loaded and unspooled in either
direction for printing on either side. Releasable pinch
rollers ease roll-fed media loading and enables rigid
cut-sheet media loading.
DisplayMaker 98SI: Spool supports and reinforcement sleeve supports the weight of longer rolls of
media less than 72 inches wide.
Drying System
Contact preheater, platen heater, and postheater
with user-selectable settings (not used for rigid cut
sheets). Optional auxiliary dryer fans speed drying
for high-coverage and high-speed prints.
Software Features
Touch screen LCD with graphical interface.
Automatic calibration and detection/substitution of
missing jets.
Media Wizard stores operational parameter sets by
media type for subsequent recall.
A-5
Supplies and
Accessories
Consult MacDermid ColorSpan or your MacDermid ColorSpan
representative for an updated listing of supported ink and
media.
Use only genuine ColorSpan SolaChrome inks and cleaning solvent in the printer. Use of any other inks or cleaning fluids could
damage the printer and will void the warranty.
Supplies and accessories are available from MacDermid
ColorSpan by calling:
MacDermid ColorSpan Supplies Sales
A-6
◆
North America: (800) 723-3002 or (952) 943-3636
◆
Europe: +31 23.5622000
◆
Asia: (952) 943-3300
◆
Latin America: (800) 664-7242 or (952) 943-3600
Supplies and Accessories
APPENDIX B
Troubleshooting
This appendix explains how to prevent and diagnose printing problems
and provides information about getting help from ColorSpan.
For other software-specific troubleshooting procedures, refer to your
application software documentation or the other ColorSpan documentation listed on page vi of this manual.
If your printer is connected to a non-ColorSpan RIP or print server, refer
to the accompanying third-party documentation.
Troubleshooting
◆
Troubleshooting Checklist (page B-2)
◆
Warranty Claims (page B-5)
◆
Diagnostics (page B-7)
◆
MacDermid ColorSpan Technical Services (page B-14)
B-1
Troubleshooting
Checklist
Before you troubleshoot your printer, make sure that it is properly installed as described in Chapter 1, Getting Started.
Follow the steps in this checklist to isolate and resolve printing
problems.
1. Does the printer’s power come ON?
YES: Go to question 2.
NO: The following could be the problem:
◆
The power cable may not be plugged into an electrical
outlet.
◆
If the printer is plugged into a surge protector, the surge
protector may not be connected to power, or it may be
switched off.
2. Did the start-up sequence of the control panel end by displaying a Ready (status) screen similar to the one shown in
Fig. 2-1 on page 2-2?
YES: Go to question 3.
NO: The following could be the problem:
◆
There may be a hardware problem with the printer’s
internal components. Follow the diagnostic routine on
the control panel to determine the problem. Call MacDermid ColorSpan Technical Services as directed by the
control panel.
3. Can you send a file from the print server to the printer?
YES: Go to question 4.
NO: The following could be the problem:
◆
The cable may not be securely connected between the
print server and the printer. Refer to the server’s documentation for more information.
◆
The cable may be connected to the wrong port on the
print server. Refer to the server’s documentation for
more information.
4. Can you send (print or download) a document from a client
computer to the server?
YES: Go to question 5.
NO: The following could be the problem:
◆
B-2
The connection from the client to the local area network
may not be configured correctly. See your system administrator for assistance.
Troubleshooting Checklist
◆
The cable between your computer or network and the
print server may not be securely connected at both ends.
Refer to the print server manual for more information.
◆
Your computer may not be working properly. Run an
application that you know works correctly and print to
be sure.
◆
The computer’s port may not be working properly. Print
to another output device that you know works correctly
(and is not connected to the print server) to check this.
◆
There may be another error condition reported by the
print server.
5. Is the print quality good?
YES: Then the problem is not covered in this checklist.
Contact MacDermid ColorSpan Technical Services.
NO: The following could be the problem:
Troubleshooting Checklist
◆
Banding or general poor image quality — the printheads may need to be calibrated (see Chapter 4, Calibrating the Printer). One or more ink jets may be
clogged or not firing (see “Loading Roll-Fed Media” on
page 3-16). The media advance may need to be recalibrated (see “Media Feed” on page 4-6). Verify that the
printhead carriage is at the proper height (see “Set the
Printhead and Camera Height” on page 5-12). Verify
that the service station is calibrated (see page 5-17).
◆
Inaccurate color or under- or over-saturated output —
the wrong color profile may be selected at the print
server or RIP. Refer to the documentation that accompanies the print server or RIP.
◆
Inaccurate color or lack of detail — one or more ink jets
may be clogged or not firing (see “Loading Roll-Fed
Media” on page 3-16).
◆
Media buckling or media feed problems — the wrong
media could be selected in the Media Wizard (see
“Media Wizard” on page 3-44). The printer may not
have been installed squarely or securely on the stand
(see “Unpacking and Assembly” on page 1-7). The
media may not have been loaded squarely (see “Loading Roll-Fed Media” on page 3-16).
B-3
◆
B-4
Head strike — if the printhead is striking the media,
check how the media is tracking from the supply spool
to the takeup spool. The sides of the media should be
parallel to the sides of the printer, with no wrinkling or
buckling. If necessary, reload the media. See “Loading
Roll-Fed Media” on page 3-16 for instructions. Also
check the Media Wizard to see whether the correct
media is selected (see “Media Wizard” on page 3-44).
Head strikes may indicate that the printhead height is
too low; see “Set the Printhead and Camera Height” on
page 5-12 for instructions. If head strikes become a recur
frequently, contact MacDermid ColorSpan Technical Services for an edge retainer that can be attached to the
printer.
Troubleshooting Checklist
Warranty Claims
The printer is covered by a manufacturer’s limited warranty
(part number 0700025), which includes the printheads. The
piezo printheads are designed to remain in service for the life of
the printer.
All printers that use solvent-based inks are susceptible to printhead clogging. This is caused by the solvent evaporating and
leaving behind the pigments. The printer incorporates many
automatic and manual features for preventing clogs from occurring, and for recovering ink jets that do become clogged (see
“Cleaning Clogged Ink Jets” on page 5-9). The warranty terms
require that the maintenance procedures contained in this User
Manual are followed prior to classifying a printhead anomaly as
a “printhead failure.”
A printhead failure is defined as any printhead that develops one
or more individual jets that do not fire and that cannot be recovered or replaced (“mapped out”) by the AutoJet or Manual Jet
Mapping software when printing in Production Mode. If the
jet(s) can be mapped out by the software in Production Mode,
the printhead is deemed to be working satisfactorily and is not
considered to have a failure.
In the event of a printhead failure as defined above, the cause
and/or circumstances that lead to the failure must be identified.
The following is a list of causes and/or circumstances that may
lead to printhead failure. This list is not considered comprehensive, and any causes and/or circumstances that are not identified
in this list will be evaluated on a case-by-case basis.
All printheads submitted for warranty claims will be subjected
to failure analysis to confirm the cause of failure. The final
determination of warranty applicability will be provided by this
analysis.
For more information about warranty claims, contact ColorSpan
Technical Services (see page ii for contact information).
Warranty Claims
B-5
Causes that are covered by the manufacturer’s warranty:
◆
Manufacturing defect — when a flaw in materials or workmanship causes a printhead to fail, the failure will be covered by the manufacturer’s warranty.
Causes and/or circumstances that are not covered by the
manufacturer’s warranty:
B-6
◆
Third party hardware or software
◆
Damage caused by accident, abuse, misuse (including damage resulting from head strikes or use of non-approved supplies), misapplication, relocation of product without
approved procedures, failure to perform user maintenance as
defined in the User Manual or contamination of the ink supply due to improper handling of the ink or ink system
◆
Printheads which have not been properly maintained as
defined in the User Manual, and printheads with jet-outs that
AutoJet is able to substitute in Production print mode
◆
Service (including upgrades and expansions) performed by
anyone who is not a ColorSpan Authorized Service Provider
◆
Modification of the product without the written permission
of ColorSpan
◆
Product on which the ColorSpan serial number has been
removed or defaced or for which you cannot provide proof
of purchase and payment
◆
Software (whether embedded in ROMs or other hardware or
contained on diskettes or other media), including related
manuals and documentation, its quality, performance, merchantability or fitness for any particular purpose
Warranty Claims
Diagnostics
The printer includes a series of self-diagnostic tests designed to
help MacDermid ColorSpan Technical Services solve printer
hardware problems. If one of the tests encounters an error, and
error message appears, which includes:
◆
Error code — always write down this code for future reference by MacDermid ColorSpan Technical Services.
◆
Brief description of the error
◆
A series of buttons that allow you to respond to the error. In
some cases, you can ignore the error or enter a further diagnostic routine. In other cases, you must restart the printer.
During the course of operating the printer, another class of error
messages may appear on the control panel. The ATTN (Attention) key blinks on the Ready or Front Page screen when the
printer detects an error condition, or potential error condition.
When you press this button, the panel displays one or more
messages of the following types:
◆
Warnings — the printer has detected a condition that, if left
unaddressed, could result in substandard prints or a condition that will require an action before printing can continue.
Any action on your part is optional.
◆
Actions — the printer has detected an error condition that
stopped printing or will prevent printing from starting. You
must correct the error before the printer will be ready to
print.
The following table describes the Actions and Warnings in
detail. The cross-referenced page numbers refer to this manual.
Diagnostics
B-7
Table B-1. Actions and Warnings
Code, Message
(CS) Capping Station
A-CS-1- Capping Station
Cause
What to Do
Capping station is raised, and the car- Lower the capping station to allow
riage is not at the capping station.
the printheads to be capped, and to
prevent the carriage from crashing
into it.
A-CS-2 - Capping Station
Printheads are capped.
W-CS-1 - Capping Switch Disabled
The Capping Station Sensor has been Enable the Capping Station Sensor in
disabled.
the Printer Settings menu.
Uncap the printheads.
(EI) Excess Ink Sensor
W-EI-1- Excess Ink Sensor Disabled
The Excess Ink Sensor has been disabled.
Enable the Excess Ink Sensor in the
Printer Settings menu.
W-EI-2- Excess Ink Sensor
Disconnected
The Excess Ink Sensor is disconnected.
Ensure that the Excess Ink reservoir is
installed and the sensor is connected.
(HT) Heater
W-HT-[1 2 3 4 5 6 7 8 9 10 11] Heater Not Warming
A heater or thermistor may be not
Call your service provider to check
wiring, heater, thermistors.
functioning on the middle platen
heater (1-3), middle platen zone (4),
right platen heater (5), right platen
zone (6), left platen heater (7), left
platen zone (8), preheat heater (9),
postheater #1 (10), or postheater #2
(11).
W-HT-[21 22 23 24 25 26 27 28 29 30 A heater has been turned off because
31] - Heater Too Hot
its temperature has exceeded its
operational specification: middle
platen heater (21-23), middle platen
zone (24), right platen heater (25),
right platen zone (26), left platen
haeter (27), left platen zone (28),
preheat heater (29), postheater #1
(30), or postheater #2 (31).
Wait for the heater to cool. If the temperature does not decrease, unplug
the printer, then restart it and lower
its temperature setting (page 3-47).
Call your service provider to check
wiring, heater, thermistors.
W-HT-[40 41 42 43] - Heater Bad
Reading
Bad thermister reading detected on The thermister is bad, or the heater
the middle platen heater (40-42). or board or I/O board is malfunctioning,
or there is a cable problem.
middle platen zone (43).
W-HT-[44 45] - Heater Bad Reading
Bad thermister reading detected on
the right platen heater (44) or zone
(45).
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
W-HT-[46 47] - Heater Bad Reading
Bad thermister reading detected on
the left platen heater (46) or zone
(47).
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
W-HT-[48] - Heater Bad Reading
Bad thermister reading detected on
the preheat heater.
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
B-8
Diagnostics
Table B-1. Actions and Warnings
Code, Message
Cause
What to Do
W-HT-[49 50] - Heater Bad Reading
Bad thermister reading detected on
the postheat #1 heater (49) or
postheat #2 heater (50).
The thermister is bad, or the heater
board or I/O board is malfunctioning,
or there is a cable problem.
W-HT-100 - Heater Warming
The heaters are warming.
Wait for the heaters to reach their
operational temperatures.
W-HT-101 - Heater Cooling
The heaters are cooling.
Wait for the heaters to reach their
operational temperatures.
W-HT-[102 103] - Heaters Disabled
The printer is unable to control heater Allow heaters to cool and restart the
temperatures.
printer. If it will not cool, unplug the
printer. If problem persists, contact
your Authorized Service Provider or
Technical Services.
(IS) Ink Sensing
A-IS-[1 2 3 4] - [color] Out of Ink
The ink box indicated is out of ink.
A-IS-[25 26 27 28] [color] Missing Ink Profiler
The ink color indicated is missing its Install the profiler indicated.
profiler.
A-IS-[31 32 33 34] - Incorrect [color]
Profiler
The profiler in the indicated slot is
the wrong color or ink type.
Replace the profiler with the correct
profiler.
A-IS-38 - Profiler Setup Error
Ink profilers are installed in the
wrong docking station positions.
Install the profilers into the correct
positions in the docking station.
A-IS-[43 44 45 46 47] Invalid [color] Profiler
The profiler indicated is invalid.
Replace the profiler indicated with a
valid profiler.
A-IS-[61 62 63 64] [color] Air Sensor Failed
The air sensor on the printhead indi- Call your service provider to reposicated may be not functioning.
tion or replace the air sensor.
A-IS-[65 66 67 68] [color] Ink Sensor Failed
The ink sensor on the printhead indi- Call your service provider to reposicated may be not functioning.
tion or replace the ink sensor.
A-IS-[71 72 73 74] - [color] Printheads The printhead indicated is not
Out of Ink
receiving ink.
Replace the ink box indicated.
Check the ink level in the corresponding reservoir. If its LED is illuminated,
replace the ink box.
Check the ink tubing for leaks or
blockage.
Check Attention messages for a failed
ink thermister.
Check whether the ink filter is full.
Call your service provider to check
the corresponding ink pump.
A-IS-75 - Ink System Disabled
An error in ink system at startup was Fix the error and restart printer.
detected.
A-IS-[76 77 78 79] - Ink System
Disabled
Ambient (room) temp is out of range Raise or lower the ambient temperafor operation for K (76), C (77), M
ture until it is within operating range
(78), or Y (79)
(see “Specifications” on page A-2).
Diagnostics
B-9
Table B-1. Actions and Warnings
Code, Message
Cause
What to Do
A-IS-[80 81 82 83]- [color] Heads Not Printheads for color(s) indicated do
Loaded with Ink
not have ink loaded: K (80), C (81),
M (82), or Y (83)
Fill the affected printheads with ink.
See “Set the Printhead and Camera
Height” on page 5-12.
A-IS-[84 85 86 87] - [color] Ink Sensor The on-head ink sensor for the
Disconnected
color(s) indicated is disconnected.
Reconnect the ink sensor. Contact
your Authorized Service Provider or
MacDermid ColorSpan Technical
Support for instructions.
A-IS-[88 89 8A 8B] - [color] Air Sensor The on-head air sensor for the
Disconnected
color(s) indicated is disconnected.
Reconnect the air sensor. Contact
your Authorized Service Provider or
MacDermid ColorSpan Technical
Support for instructions.
A-IS-[90 91 92 93 94] - [color] Pump
Disconnected
The pump indicated is disconnected. Reconnect the pump and restart the
printer.
A-IS-100 - Excess Ink Bucket Full
The excess ink and solvent reservoir
below the supply reservoirs is full.
Empty and dispose of the excess ink
and solvent according to local regulations.
A-IS-[106]- Ink Counting Not Working The ink counting mechanism has
failed.
Check docking station cables.
A-IS-[10C]- Ink Counting Not Working The ink counting mechanism has
failed.
Restart the printer. If the problem
persists, contact your Authorized Service Provider or Technical Services.
A-IS-120 - OHS Read/Write Failure
Failed to communicate with OHS
board.
Reseat the profilers and ensure they
are inserted correctly. Check OHS
board cable connections. If the problem continues after resetting this
error, contact your Authorized Service Provider or MacDermid ColorSpan Technical Support.
W-IS-[1 2 3 4] - [color] Low Ink
The ink box indicated is low on ink.
Replace the ink box soon.
W-IS-5 - Cleaning Solvent Low
The cleaning solvent box is almost
out of cleaning solvent.
Replace the cleaning solvent box
soon.
W-IS-6 Cleaning Solvent Missing Profiler
The cleaning solvent profiler is not
detected.
Install the cleaning solvent profiler.
W-IS-7 - Out Of Cleaning Solvent
The cleaning Solvent reservoir is
empty.
Purging will be disabled until you
replace the cleaning solvent box.
W-IS-8 - Replace Ink Filters
The reservoir filters need to be
replaced.
Replace the reservoir filters. (See
“Replace Ink Filters” on page 5-19 for
instructions.)
W-IS-9 - Incorrect Cleaning Solvent
Profiler
The profiler in the cleaning solvent Replace the profiler with appropriate
slot is not a cleaning solvent profiler cleaning solvent profiler.
or is the wrong type.
WS-IS-A - Invalid Cleaning Solvent
Profiler
Cleaning solvent profiler is not valid. Replace cleaning solvent profiler.
B-10
Diagnostics
Table B-1. Actions and Warnings
Code, Message
Cause
What to Do
LS - Image Sensor
W-LS-1 - Image Sensor Is Not Operat- The image sensor shutter cable is dis- Connect the image sensor shutter
ing
connected.
cable and restart the printer.
W-LS-2 - Image Sensor Is Not Operat- The image sensor cable is disconing
nected.
MD - Media Drive
A-MD-1 - Media Advance Stalled
(MS) Media Sensing
A-MS-3 - Media Too Far Left/Right
The media drive motor has stalled.
Connect the image sensor cable and
restart the printer.
Check supply spool for binding, and
motor for failure.
Media is loaded too far to the left or Reload the media closer to the center
right.
of the platen.
A-MS-4 - Media Out
There is no media loaded.
A-MS-5 - Media Too Narrow
Media loaded is not wide enough for Load media that is at least 24 inches
printing.
wide.
W-MS-1 - Media Low
Less than 10 feet (3 meters) of media Monitor printing and reload media to
remains (roll-fed), or less than 1 foot avoid running out of media during
(30 cm) of media remains (sheetprinting.
fed).
W-MS-2 Media Non-Standard Width
Media loaded may cause head strike. Continue printing or replace media.
W-MS-4 Media Advance Switch Detected
Media Advance Switch on back of
printer was depressed.
Press the Load or Unload button on
the control panel to ensure proper
tensioning of the supply and takeup.
W-MS-6 Media Too Wide
Media loaded is too wide to be
printed on.
Replace media. See Appendix A,
Specifications, for supported widths.
(PC) Printing Calibrations
W-PC-2 - Media Replaced Recalibrate
Media advance accuracy may need to Run Media Feed Calibration if media
be recalibrated.
type was changed (page 4-6).
W-PC-3 - Head Height Changed Recalibrate
Change in head height has invalidated calibration.
W-PC-4 - Jets Not Replaced
Not all missing jets could be replaced Prime/clean printheads, or choose a
in the current print mode.
higher quality print mode (page 3-4).
W-PC-6 - Uncalibrated Pass Mode
Print mode selected has media
Run Media Feed Calibration
advance rate different from the cali- (page 4-6).
brated advance rate, which may
cause banding.
WC-PC-7 - Platen Width Not Known Measurement was reset or not performed.
Load media.
Run AutoSet (page 4-20).
Restart printer to measure platen
width.
(SM) System
A-SM-1 - Printer Not Personalized
Diagnostics
Defective electronics assembly.
Call Authorized Service Provider for
replacement electronics.
B-11
Table B-1. Actions and Warnings
Code, Message
Cause
What to Do
A-SM-2 - Invalid Software
Defective software.
Call Authorized Service Provider for
updated software.
W-SM-1 - Printer Not Reset For
Shipping
Defective electronics assembly.
Call Authorized Service Provider for
replacement electronics.
W-SM-2 - Head Voltages Not Set
More than eight heads have default
voltages.
Call Authorized Service Provider to
set voltages.
(SP) Supply
A-SP-1 - Supply Too Small
The diameter of the media supply is Set the supply tension to idle and
too small. The printer supports a min- continue printing.
imum diameter of 3 inches under tension.
A-SP-2 - Supply Too Large
The diameter of the media supply is Reload the supply with a smaller
too large for the capacity of the sup- amount of media (see page A-2 for
ply & takeup motors.
maximum diameter).
W-SP-1 - Supply Media Out Detection Media-out detection using the supply Re-enable Supply Media Out DetecOff
roll is disabled.
tion under Printer Settings.
(SS) Service Station
A-SS-2 - Could Not Move Wipers
Home
Service wipers were not able to move Use “Home Service Wipers” in the
to their home position or the service Service menu to move the wipers
wiper home sensor is not working.
home. If the problem persists, contact your service provider.
(TU) Take Up
A-TU-1 - Takeup Full
The media takeup spool is full.
Unload the takeup spool and reload
media (page 3-25).
A-TU-2 - Takeup Stall
The takeup motor has stalled.
Check for mechanical interference or
binding, overloaded spool, out of
balance spool, or failure in electronics
or motor.
A-TU-4 - Takeup Too Small
The takeup core is too small. Only
3-inch cores can be used.
Unload the takeup, replace the core
and collets with 3-inch size core and
collets.
W-TU-1 - Takeup Too Large
The media takeup spool is almost full. Unload the takeup spool and reload
media supply and/or takeup (page 38).
(VN) VideoNet
W-VN-1 - VideoNet Connection Not The printer cannot detect a print
Detected
server.
(VS) Vacuum Sensing
W-VS-1 - Vacuum Pressure Too Low
B-12
Connect cable, turn on server, add
printer to server.
The vacuum pressure of the heads is Call your Authorized Service Provider.
too low.
Diagnostics
Table B-1. Actions and Warnings
Code, Message
Cause
What to Do
W-VS-2 - Vacuum Pressure Too High The vacuum pressure of the heads is Call your Authorized Service Provider.
too high.
W-VS-3 Vacuum Pressure Not Recov- The vacuum pressure of the heads is Check vacuum pressure system to
ering
not recovering after an air purge.
ensure it is working properly and
check vacuum tubing for leaks.
Diagnostics
B-13
You can obtain help using your MacDermid ColorSpan product
from a variety of sources. This section shows you where to seek
help, and introduces you to the support available to registered
MacDermid ColorSpan customers.
If All Else Fails
World Wide Web
http://www.colorspan.com/
E-mail
support@colorspan.com
Call MacDermid ColorSpan Technical Services directly. Be ready
to supply the technician with details about your system’s configuration and details about the problem, including the exact wording of any error messages that appear. The Technical Services
telephone numbers appear on page ii (the copyright page) of this
manual.
Index
Index-1
!
600x300 printing 1-9
600x300 resolution 3-4
600x600 resolution 3-4
A
Access Heads 2-7, 5-9
Access Printheads 2-14
Actions and warnings B-7, B-8
Adjustable pinch rollers 1-12
Advance Media 2-6
ATTN key 1-17, 2-7
Auto Calibrations 2-9, 2-10, 4-20
AutoBiDi Calibration 4-20
AutoH2H Calibration 4-20
AutoJet Calibration 2-6, 4-3, 4-20
AutoRecover 2-10
AutoSet 4-20
AutoSet summary 4-21
AutoTune scheduling 1-15, 2-10, 4-4
quality check mode 4-5
Auxiliary dryer 1-14
software setting 2-11, 3-4
Auxiliary power
specifications A-3
B
Bidirectional print modes 3-4
Billboard mode 3-4
C
Calibration 2-9, 4-1
Index-2
Auto BiDi 4-20
Auto Calibrations 4-20
Auto H2H 4-20
AutoJet 2-6, 4-3, 4-20
AutoSet 4-20
AutoTune scheduling 1-15, 2-10, 4-4
bidirectional 4-11
color 1-16
color calibration 4-24
Manual Jet Mapping 4-13
Manual X Head Registration 4-9
Media Feed 4-6
quality check mode 4-5
when to calibrate 4-2
Calibration Summary 2-10, 4-21
Camera height 5-12
Cap printheads 3-13
Capping Purge 2-14
Capping Station Sensor 2-11
Carriage 1-11
Clean Grit Rollers 2-14
Cleaning solvent 3-2, 3-3
Cleaning Solvent Soak 2-15
Color calibration 1-16
Control panel
actions 1-17, 2-3
ATTN key 1-17, 2-3
Calibrate Printer 2-9
Front Page screen 2-2, 2-4
Maintenance 2-14
menu 2-2
menu tree 2-17
navigation keys 2-8
Printer Settings 2-10
Ready screen 2-2
Service Printer 2-15
user assistance 2-3
User Diagnostics 2-15
warnings 1-17, 2-3
Warnings and Actions 2-16
Cutting media 3-25
D
Heater Temp Settings 2-10, 3-47
Heaters 1-16
High Quality mode 3-4
Default Registration Data 4-19
Diagnostics B-7
Doctor blade 5-11
Dryer Fans 2-11
Drying Delay 2-11
I
E
Edge-to-edge printing 3-38
Electrical requirements 1-2
Empty Heads 2-15
Environmental requirements 1-2
Error messages B-7, B-8
Excess Ink Sensor 2-11
F
Fill Heads With Ink 2-15
Fill Heads With Solvent 2-15
Fill Service Station 2-14
Filters 5-19
Fine Text 3-4, A-2
Front Page screen 2-2, 2-4
Full AutoSet 4-20
G
Gutters 2-11
H
Idle jet maintenance 3-3
Image sensor calibration 4-23
Ink 3-2, 3-3
loading 3-10
pause-swapping 3-12
Ink filters 5-19
Ink system overview 3-2
Inkjet health 3-7
Installation
printer 1-7
rigid sheet-fed media 3-29
roll-fed media 3-16
J
Jet health 3-7
Jet maintenance 3-3
Jet replacement 3-4
Jet Status Lines 4-19
L
Leading Margin 2-12
Linearization 1-16, 4-24
Load Ink In All Heads 2-15
Load media 2-7, 3-16
Loading ink 3-10
Localization 2-13
Log Head Registration Data 4-21
Log Jet Data 4-21
Low Ink Warning 2-14
Head Height 2-13, 5-17
Index-3
M
P
Maintenance
carriage rail and bearings 5-4
cleaning clogged ink jets 5-9
empty excess ink 5-7
Prep for Storage/Shipping 5-21
Printhead Procedures 5-8
replace ink filters 5-19
service station 5-17
Manual BiDi Registration 4-11
Manual Calibrations 2-9, 4-8
Manual Jet Mapping 4-13
Manual X Head Registration 4-9
Margins 2-12
Media
cutting 3-25
loading 2-7, 3-16, 3-29
reloading 2-7, 3-36
unloading 2-7, 3-25
Media & ink status 2-5
Media Feed 4-6
Media feed number 4-6, 4-7
Media Measure Type 2-12
Media path 4-22
Media spool 3-16
Media width 1-16
Media Wizard 2-7, 3-44
Menu 2-2, 2-6
Menu tree 2-17
MFN 4-6, 4-7
Parts overview 1-10
Pause printing 3-6
Pause-swapping ink 3-12
Periodic maintenance 5-2
Pinch rollers 1-12
releasing 3-33
Platen Vacuum Control 2-10
Power down and restart 5-21
Prep for Storage/Shipping 2-15, 5-21
Prime bars 2-6, 3-8
Priming 3-8
Print Jet-Out Lines 2-14
Print Menu Tree 2-16
Print Mode 2-6, 3-4
Print Position 2-13
Printheads
capping 3-13
setting height 5-12
uncapping 3-14
Printheads Procedures 2-15
Printing
600x300 printing 1-9
Printing tips 3-6
Production mode 3-4
Purge A Color 2-14
Purge-n-Wipe 2-7, 3-8
Q
O
Quality Check 2-13, 4-5
Off-head system (OHS) 1-15
Online/offline button 2-4
Ordering supplies A-6
R
Ready screen 2-2
Reload media 2-7, 3-36
Reset Reservoir Filters 2-14
Resolution 3-4
Index-4
Respool Media 2-14, 3-27
Restore All Defaults 2-14
V
S
Vacuum/pressure system 1-3
auxiliary power A-3
specifications A-5
Ventilation A-4
VOCs A-4
Safety warnings 1-5
Service Station
doctor blade cleaning 5-11
Service station 2-13
calibration 5-17
Sleep mode 2-7, 3-13
SolaChrome-HR Cleaning Solvent 3-2, 3-3
SolaChrome-HR Solvent Ink 3-2, 3-3
Space Between Prints 2-12
Specifications A-1
Standby Wait 2-13
Status
media & ink 2-5
Status screen 2-6
Stiff Roll-Fed Media Handling 2-13
Supplies and accessories A-6
W
Wake function 2-7, 3-14
Warnings 1-5
Warnings & Actions 2-16
Warranty claims B-5
Workflow overview 1-8
T
Takeup spool pin release 3-26
Takeup Tension 2-10, 3-45
Tips 3-6
Trailing Margin 2-12
Troubleshooting B-1
U
Uncap printheads 3-14
Unidirectional print modes 3-4
Unload media 2-7, 3-25
Unpacking and assembly 1-7
Index-5
Index-6
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