HP 7500A User's manual

HP 7500A User's manual
HP Officejet 7500A Wide-Format e-All-in-One
Solution and Feature Guide
Getting to know the HP Officejet 7500A Wide-Format e-All-in-One ..................................1
Product walk-around ................................................................................................2
Top features ...............................................................................................................3
Deliver professional quality at low cost ......................................................................4
Print without a PC using web-connected solutions ........................................................5
Produce vivid, fast drying, professional prints .............................................................6
Cut energy use and build your bottom line .................................................................8
Get wide-format versatility in an All-in-One .................................................................9
Gain efficiency with wireless productivity ................................................................. 11
Legendary HP reliability ......................................................................................... 13
A—Technical specifications ........................................................................................ 14
B—Accessories and supplies ...................................................................................... 17
Getting to know the
HP Officejet 7500A Wide-Format e-All-in-One
Welcome to the Solution and Feature Guide for the new HP Officejet 7500A Wide-Format e-All-in-One. This
guide will introduce you to the e-All-in-One.
Create professional color documents for the lowest cost per page compared with in-class, wide-format inkjet
all-in-ones on a range of paper types and sizes up to 330 by 483 mm (13 by 19 in). 1 A wide-format tray and
automatic document feeder help you increase productivity. Use the integrated wired and wireless networking to
share with multiple users. 2 A 2.36-inch touchscreen delivers touch-and-tap access to apps. 3 Print from anywhere,
anytime with any mobile device, using HP ePrint. 4
Target customer
Ideal for businesses that need a wireless, web-connected All-in-One to print low-cost, professional marketing
materials up to 330 by 483 mm (13 by 19 in), web content via apps, or from remote locations using
HP ePrint.3,4
Getting to know the e-All-in-One
Product walk-around
HP Officejet 7500A Wide-Format e-All-in-One shown
Large 2.36-inch intuitive
touchscreen control panel
for copy, scan, and fax
35-sheet automatic
document feeder (ADF)
Ink cartridge cover
provides quick access to
four individual ink
100-sheet output tray
supports sizes up to
Memory card slots for
walk-up photo printing
150-sheet input tray
supports sizes up to
192 MHz processor and
128 MB RAM provide
quick, reliable printing
Hi-Speed USB 2.0 port
provides effortless direct
Built-in wireless networking
10 Built-in Ethernet networking
11 RJ-11 fax ports
10 11
Product walk-around
Top features
Print to impress.
Produce professional-quality color for the lowest cost per
page compared with in-class, wide-format, inkjet all-in-ones.1
Deliver stunning images and laser-quality black text.
High-capacity cartridges offer even more value. 5
Print without a PC using web-connected
When you are in the office, apps enable you to print the
forms and documents you need most frequently from your
e-All-in-One—without returning to your PC.3 The product’s
touchscreen puts web content and product functions at your
fingertips. And when you are away from your office, use
your handheld mobile device to print to a web-connected
printer across the room or across town.4
Print stunning, fade-resistant photos and laser-quality text.
The HP Officejet 7500A Wide-Format e-All-in-One makes a long-lasting business impression with
professional-quality color that dries quickly and is exceptionally fade resistant. Archived documents retain
text and color quality for decades. 6
Save energy and conserve resources.
Reduce costs, use less energy, and save paper with this ENERGY STAR®-qualified e-All-in-One. Robust
digital faxing features allow you to save paper, while HP Planet Partners helps you to recycle responsibly.
Get wide-format versatility in an All-in-One.
The device adjusts to accommodate media up to 330 by 483 mm (13 by 19 in)—with only a slightly bigger
footprint than A4/letter printers. Its paper-handling features make it easy to print the business documents
you need, with support for paper (plain, inkjet, photo), envelopes, and cards (index, greeting). Improve
productivity with advanced copy features. Complete more tasks without your PC. Simply touch the screen to
copy, scan, or fax documents
Stay connected and improve your efficiency by sharing resources.
More users can access the same device with both wireless and wired networking options.
Top features
Deliver professional quality at LOW COST
Print to impress. With individual HP ink cartridges, you produce professional-quality color for the lowest cost per
page compared with in-class, wide-format, inkjet all-in-ones.1 High-capacity cartridges offer an even greater
value and a lower cost per page.5
Reduce costs over in-class, wide-format all-in-ones
Print color documents at the lowest cost per page versus in-class,
wide-format inkjet printers1. HP’s ink-delivery system features four
individual ink cartridges, as well as specially designed
printheads, so you replace only the ink cartridge that runs out.
Print up to 420 pages before replacing the black cartridge and
up to 300 pages before replacing a color cartridge. 7
Print more pages before replacing your ink cartridge with highcapacity, individual ink cartridges.5 You can print up to 1,200
pages before replacing the high-capacity black cartridge and up
to 700 pages before replacing a high-capacity color cartridge.7
High-capacity ink cartridges let you print laser-quality black text
and color with fewer interruptions.
Top features
Print without a PC using WEB-CONNECTED
Print your documents on the go—without a PC—with HP ePrint.4 Use your handheld mobile device to print to the
nearest web-connected printing device. And when you are in the office, the e-All-in-One offers apps that enable
you to quickly access the internet, obtain documents, and print them faster and with less hassle—without using a
PC. 3 The product’s touchscreen puts web content and product functions at your fingertips.
Print from the web and mobile devices—PC free4
Create the crucial connection between your business and your documents. HP ePrint technology lets you print at
your convenience using any internet-capable printing device. HP ePrint technology liberates printing from your
home or office by allowing you to print content while traveling or simply out and about from your mobile phone,
laptop, or mobile device.
Because larger documents, presentations, and PDF files can be difficult to read on
small, handheld device screens, you can easily print documents from your mobile
device to read or take with you.
Easily print on the go using one of two methods:
Download the app (ePrint) from your provider and you’re ready to print. Use
your mobile device to locate the web-connected printing device closest to you.
Then simply send your documents to the device and pick up the pages.
Attach your document to an email message. Forward that message to a
web-connected printing device from your email-capable device and collect your
printed document.
Touch, access, store, and print your business information in seconds
This HP web-enabled e-All-in-One includes apps that you
can access from your device’s touchscreen control panel.3
These apps are special print applications available
exclusively to HP web-enabled printing devices.
Apps connect the web and your device in an altogether
new and seamless way. Choose from a growing library of
apps that make printing faster, simpler, and more useful
than ever. Access your documents and print them in one
touch from your e-All-in-One. Use these apps to:
Keep commonly used business forms—invoices,
contracts, receipts, and more—at your fingertips. Print
them when you need them without a PC.
Store documents on the web—not your PC. Easily scan
to the web, then access and print your documents online when you need them.
Connect to your customized marketing material—brochures, flyers, and more—on Marketsplash by HP and
print them in a snap.
Top features
Produce VIVID, FAST DRYING, professional prints
The HP Officejet 7500A Wide-Format e-All-in-One makes a long-lasting business impression with professionalquality color that dries quickly and resists fading. Archived documents retain text and color quality for decades.6
Print fast-drying documents
Handle your documents confidently with HP Officejet inks and HP Everyday Papers with
ColorLok® technology. Make an impression every time you print in color using
HP Officejet inks and up to 4800 by 1200 optimized dpi. HP Officejet inks for business
are specifically developed for use with the HP printhead. Officejet inks enable quick
throughput with improved handling ability. Unique ink formulations help extend the life
of the printhead and enhance reliability.
Archive documents and photos with confidence
Documents degrade over time. As a document ages and is exposed to elements like light, heat, moisture,
contact with objects, and pollution, the chemicals used to print the document break down. Additionally, the
chemicals used in the papers themselves can contribute to the degradation of the document.
The HP Officejet inks developed for the new HP Officejet 7500A Wide-Format e-All-in-One create durable
documents on HP Everyday Papers, brochure papers, and photo papers that may be both archived and
displayed for decades.6
Top features
Marketing your business just got faster, easier, and free
Everything you need to give your business the professional
look it deserves is available at Marketsplash. Thousands
of templates created by award winning business designers
ensure your marketing materials are both unique and
distinct. Choose from logos, flyers, brochures and more,
then customize your selection to meet the needs of your
business. And when it’s time to reprint your marketing
materials, convenient one-touch access right from your
eAll-in-One gives you the freedom to print whenever you
want. Making your business look good has never been easier!
To see what’s available and for updates, visit www.marketsplash.com.
Top features
Cut energy use and BUILD YOUR BOTTOM LINE
Reduce costs, use less energy, and save paper with this ENERGY STAR®-qualified e-All-in-One. Robust digital
faxing features allow you to save paper, while HP Planet Partners helps you to recycle responsibly.
This product is designed to make it easier for you to save money and conserve resources. Discover how easy it
can be to conserve energy and recycle effectively by selecting the Eco Tips located in the Discover section of the
Consume less energy
Consume up to 40 percent less energy than color
laser all-in-ones. 8 Save money through reduced energy
costs by using an e-All-in-One that meets U.S.
Environmental Protection Agency (EPA) strict energy
efficiency guidelines.
Consume virtually no power during idle mode, and
because the e-All-in-One employs Instant-on
Technology, experience no additional time for warm
up. LED technology is also cleaner, more reliable, and
more energy-efficient than fluorescent tube technology.
Save resources
Easily recycle materials, save paper, and use fewer
resources across the entire lifecycle of the e-All-in-One.
Send and receive incoming faxes electronically from
your computer instead of on paper. Save money on
paper and ink, while reducing paper waste and
clutter. In addition, you can easily forward them to
colleagues via email or enter fax information in your
document management system for secure archiving.
Unwanted incoming faxes can waste your valuable
time, ink, and paper while keeping your fax phone
line tied up. The Junk Fax Blocker feature works with Caller ID service to block incoming junk faxes from the
senders you enter into device memory. 9 When you activate this feature and enter in unwanted fax numbers,
Junk Fax Blocker can effectively eliminate future faxes and phone calls from unwanted sources.
Simplify the management and disposal of products, and recover some of their value at end of use. Through
HP Planet Partners—a free, convenient return and recycling program available in more than 49 countries—
you can be assured cartridges won’t end up in a landfill. 10 All returned Original HP print cartridges go
through a multiphase recycling process where they are reduced to raw materials that are used to make new
metal and plastic products.
Top features
Minimize the impact of printing
Print more responsibly. The EU RoHS (Restriction of Hazardous Substances) Directive restricts the use of
certain substances (lead, mercury, cadmium, hexavalent chromium and two flame-retardants: PBB and
PBDE) in electronic products. HP has achieved compliance with the EU RoHS regulations for hundreds of
thousands of hardware parts, substituting new materials in many of them, while developing numerous HP
and industry standards to ensure these products meet our customers’ expectations for performance, quality,
and reliability.
Consolidate supplies orders to reduce or eliminate the environmental impact of packing and transporting
multiple single orders using HP SureSupply. You can also order multiple replacement ink cartridges at once
for a cost savings to you. 11
The HP Officejet 7500A Wide-Format e-All-in-One adjusts to accommodate media up to 330 by 483 mm
(13 by 19 in)—with only a slightly bigger footprint than A4/letter printers. Its paper-handling features make it
easy to print the business documents you need, with support for paper (plain, inkjet, photo), envelopes, and
cards (index, greeting).
Your office has a new command center for printing, faxing, and scanning. The e-All-in-One’s intuitive
touchscreen, front-facing USB port, and memory card slots enable you to complete day-to-day tasks without
your PC.
Large-format, borderless printing
Enjoy the flexibility of printing your photos, brochures,
and other marketing material with or without borders for
a truly professional look. Borderless printing lets you print
to the edge on all four sides of photo and brochure
papers—no special photo papers with tear-off tabs or
strips are required.
Top features
Bypass the PC
Produce business documents and photos—right from the
e-All-in-One. Simply insert a memory card into one of the
integrated slots and use the touchscreen to start printing. The
e-All-in-One’s intuitive 2.36-inch touchscreen eliminates the
need for buttons. Simply touch the screen to copy, fax, or scan
documents. Select Apps on the touchscreen to quickly and
easily access the forms and documents you use most
frequently—without returning to your PC. ((For more
information on apps, see “Touch, access, store, and print your
business information in seconds” on page 5.)
Get a complete office solution at a great price
As a small office business owner, you want to concentrate on your business, not your equipment. The
HP Officejet 7500A Wide-Format e-All-in-One is designed to be easy to use and offers fast, high-quality printing
and copying, high-resolution scanning, and reliable faxing to help increase productivity. The following digital
solutions contribute to the product’s efficiency.
Create flawless copies
Take the guesswork out of copying using CopySmart. The
HP Officejet 7500A Wide-Format e-All-in-One makes it easy to
create flawless copies without skewing.
Easily make copies—even of two-sided ID
Use the scan and copy features to print fast, easy copies.
Capture both sides of a double-sided identification card and
print them on one side of a single page for reporting and filing.
Produce dazzling, high-quality prints fast
Print your office documents fast with speeds equivalent to a laser printer of up to 10 ppm black and 7 ppm
color. 12 And when speed is critical, the device prints documents at a maximum print speed of up to 33 ppm
black and 32 ppm color.
In an effort to standardize print speeds industry-wide, HP and other manufacturers have worked with ISO to
develop a standard method to measure print speed. Because no international standards for measuring speeds
have existed, comparing print speeds between products or manufacturers has been challenging for customers.
ISO standard print speed is measured using the same three files—which represent three typical office
documents—on each device. Each document is four pages long since the typical office print job is three to five
pages long. 13 The ISO print speed specification helps customers make performance comparisons.
Top features
Produce brilliant prints with HP technology
HP’s dual-drop-volume technology ensures that you get finely detailed images and graphics, up to 4800 by
1200-optimized dpi, without the lighter, photo dye-load inks used in six-ink printing. An improved halftoning
process enables smooth gradations and outstanding color accuracy.
In dual-drop-volume printing, the ink cartridges contain specially formulated full-dye load color inks that are fired
onto the page in different ink droplet volumes. In dual-drop-volume modes, the printer can fire any combination
of small or large ink droplets at a given print position—small and large droplets together, just small droplets, or
just large droplets. The printer determines the combination of ink droplets to provide optimal print quality and
Unattended, uninterrupted printing, copying, and scanning
Load documents into the 35-sheet automatic document feeder (ADF) and walk away. Copy, scan, or fax up to
legal-sized originals from the ADF.
Create perfect digital copies of large-sized items in seconds
When you need to scan legal documents, scrapbook pages, magazines, or other items larger than A4 or
letter-sized paper, ArcSoft Scan-n-Stitch Deluxe enables you to scan and stitch easily from the e-All-in-One. With
the click of a button, the application automatically rotates, aligns, and stitches multiple sections of a page into a
single, seamless image file—giving you an exact digital copy of your paper original. You can also copy and
scan large sized documents using the touchscreen.
Never miss a fax
Thanks to innovative HP technologies, you can receive and save up to 100 pages of incoming faxes into your
e-All-in-One’s memory even when the power is off or the paper tray is empty.
GAIN EFFICIENCY with wireless productivity
Stay connected and make your work space more efficient by
sharing resources—more users can access the same device
with wireless networking and built-in Ethernet.
With its flexible connectivity via the USB 2.0 Hi-Speed port
and wireless 802.11n networking, the HP Officejet 7500A
Wide-Format e-All-in-One is designed with businesses in
The product offers affordable networking to meet the needs
of your small business:
Enables convenient sharing—Designed to handle up to five network users.
Provides simple installation—The e-All-in-One’s software includes step-by-step instructions. No specialized
networking skills are required.
Supports mixed operating system environments—Personal computers and Macintosh computers can be on
the same network.
Saves space in the office—There’s no need for each user to give up desk space for an e-All-in-One.
Top features
Wireless (Wi-Fi) networking
The HP Officejet 7500A Wide-Format e-All-in-One includes
built-in wireless networking, so you can connect the
e-All-in-One directly to a Wi-Fi network without using an
external print server. Wireless networking allows work
teams with a wireless router and a notebook or desktop
computer with a wireless card or adapter to print via a
wireless connection—there’s no need for a cable between
the computer and the e-All-in-One. And data travels quickly,
at speeds up to 300 Mbps across distances of up to 100
feet (30.5 meters). The benefits that are unique to built-in
wireless networking include:
Increases mobility—Place the e-All-in-One anywhere in
your wireless network environment.
Reduces cable clutter—Keep your office environment tidy and organized with fewer cables.
Simplifies relocation—Fewer cables make it easier to move equipment from one location to another; there’s
no need to purchase expensive networking cables or invest time installing networking wires.
Wired (Fast Ethernet) networking
Designed to be easy to share, the e-All-in-One offers embedded wired networking capabilities that allow you to
connect the e-All-in-One directly to a 10/100Base-T Fast Ethernet network. With the e-All-in-One turned on,
simply connect an Ethernet cable from the device’s RJ-45 port to the network hub, switch, or router, and then run
the installation software on each of the computers on the network. On-screen instructions provide easy step-bystep installation.
No IT? No problem
HP offers tools for the small business owner who doesn’t have a dedicated IT department:
Order supplies—A single screen shows your e-All-in-One’s ink status and provides direct access to online
shopping from preferred resellers or HP SureSupply.11
Troubleshoot before there is trouble—Get alerts on current and future device problems through HP Proactive
Top features
This device sets the standard for industry reliability, providing a
worry-free office solution. If you ever do need service and
support, HP’s Customer Care is one of the best. By being certain
of a maximum uptime, you’ll boost productivity and end
Prior to its introduction, a new HP Officejet product
undergoes rigorous HP testing to ensure that it provides
consistent high-quality performance. Tests are performed
with a large sample of devices through each step of the
design process, to be certain that the product measures up
to HP standards. The result is a solid, reliable product that
produces consistent, excellent output quality over the life of the device and its supplies.
The e-All-in-One comes standard with a one-year limited hardware warranty backed by HP Customer Care
with technical phone support.
Top features
Print/Copy speed12
Black text
Mixed color
Laser Comparable
33 ppm
32 ppm
10 ppm
7 ppm
1.5 ppm
1.5 ppm
First page out 14
As fast as 16 seconds (black), 19 seconds (color)
192 MHz
128 MB
Black: Up to 1200 optimized dpi from 600 input dpi
Color: Up to 4800 by 1200 optimized dpi color (when printing from a computer on selected HP photo papers
and 1200 input dpi)
monthly page
volume 15
200 to 450 pages
Duty cycle
Up to 7,000 pages
Fax features
Color fax; auto reduction; auto redial; speed dial; group speed dial; poll to receive; forwarding (black only);
distinctive ring; delayed send (black only); scan and fax; fax phone TAM interface; PC fax send and receive;
100 phone numbers memory, 100 pages fax memory, junk fax blocker,9 up to 300 by 300 dpi
Digital sending
Scan to PC; Scan to Card
2.36 in. (6.1 cm) color graphics display
Two-sided printing
Custom media sizes 16
150-sheet input tray, 35-sheet automatic document feeder
100-sheet output bin
A5, B5, executive, A4, letter, legal, tabloid, Hagaki, B7, 4 by 6 in, 10 by 15 cm, HV, A6, 2L, cabinet, 13 by
18 cm, 5 by 7 in, Ofuku Hagaki, 8 by 10 in, B4, 11 by 14 in, A3, 12 by 12 in, A3, Super B, A3+
76 by 127 mm to 330 by 482.6 mm (3 by 5 in to 13 by 19 in)
Plain paper: 75 to 90 g/m² (20 to 24 lb)
B-size: up to 286 g/m²
Paper (brochure, inkjet, plain); photo; envelopes; cards (index); transparencies
Memory card support
Operating systems
1 USB (2.0); 1 Ethernet; 1 Wireless 802.11g/b; 2 memory card slots; 2 RJ-11 fax
Secure Digital, MultimediaCard, Secure MultimediaCard, Reduced-Size MultimediaCard (RS-MMC)/
MMCmobile (adapter not included, purchase separately), MMCmicro/miniSD/microSD (adapter not included,
purchase separately), xD-Picture Card
PCL 3 GUI 17
Windows® XP® Service Pack 2, Windows Vista®, Windows 7
Mac OS X v10.5, v10.6
Linux (for more information, see hplipopensource.com/hplip-web/index.html)
Appendix A—Technical specifications
Network operating
Microsoft® Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit (Ultimate
Edition, Enterprise Edition, and Business Edition), Windows 7 (32-bit and 64-bit)
Windows Small Business Server 2003 32-bit and 64-bit, Windows 2003 Server 32-bit and 64-bit, Windows
2003 Server R2 32-bit and 64-bit (Standard Edition, Enterprise Edition), Windows Small Business Server 2008
64-bit, Windows 2008 Server 32-bit and 64-bit, Windows 2008 Server R2 64-bit (Standard Edition,
Enterprise Edition)
Citrix XenDesktop 4, Citrix XenServer 5.5
Microsoft Windows 2003 Server Terminal Services, Microsoft Windows 2003 Server Terminal Services with
Citrix Presentation Server 4.0, Microsoft Windows 2003 Server Terminal Services with Citrix Presentation
Server 4.5, Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0, Microsoft Windows
2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3, Microsoft Windows 2003
Small Business Server Terminal Services, Microsoft Windows Server 2008 Terminal Services, Microsoft
Windows Small Business Server 2008 Terminal Services, Microsoft Windows 2008 Server Terminal Services
with Citrix XenApp 5.0
Novell Netware 6.5, Open Enterprise Server 2
Mac OS X v10.5, v10.6
Recommended system
Microsoft Windows 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB (32-bit) or 2 GB (64-bit) RAM,
1.5 GB hard disk space, CD-ROM/DVD drive or internet connection, USB port
Microsoft Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 2.0 GB hard disk
space, CD-ROM/DVD drive or internet connection, USB port
Microsoft Windows XP (32-bit) Service Pack 2: Intel® Pentium® II, Celeron® or compatible processor,
233 MHz or higher, 128 MB RAM, 750 MB hard disk space, CD-ROM/DVD drive or internet connection,
USB port
Mac OS X v10.5.8, v10.6: PowerPC G4, G5, or Intel Core processor, 300 MB free hard disk space
Dimensions (W by D
by H)
606 by 426 by 293 mm (23.86 by 16.77 by 11.54 in)
14 kg (30.8 Ib)
What’s in the box
e-All-in-One, Power cord, Power supply, USB cable (AP only), LAN cable (AP only), User Guide, Setup Poster,
Ink printhead, Ink cartridges, Printer driver CD, Scan-n-Stitch CD, Phone cord
One-year limited hardware warranty, 24-hour, 7 days-a-week web support, business hour phone support
within warranty period
Appendix A—Technical specifications
Environmental and power specifications
Environmental ranges
Recommended operating
15 to 32º C (59 to 90º F)
Maximum operating
40º C (104º F)
Storage temperature
-40 to 60º C (-40 to 140º F)
Recommended operating
15 to 80 percent, non-condensing
Non-operating humidity
15 to 90 percent, non-condensing
Operating altitude
Power specifications 18
Up to 2400 m (8000 ft)
Input requirements: 100 to 240 VAC, 50/60 Hz
Power consumption 19
50 watts
15 watts, Best mode
20 watts, Normal mode
26 watts, Fast Draft mode
0.75 watts
4.1 watts
6 watts
13 watts
ENERGY STAR® qualified models, see www.hp.com/energystar
Power certifications
CISPR 22: 2005/EN 55022: 2006 Class B, EN 55024: 1998+A1: 2001+A2: 2003, EN 61000-3-2:
2006, EN 61000-3-3: 1995+A1: 2001; FCC CFR 47, Part 15 Class B/ICES-003, Issue 4 Class B
IEC 60950-1: 2001/EN 60950-1: 2001+A11: 2004; EN 60825-1 1994+A1: 2002+A2: 2001; UL
60950-1: 2003 CAN/CSA-22.2 No. 60950-1-03; AS/NZS 60950: 2000, GB4943: 2001; NOM-019SCFI-1998
Appendix A—Technical specifications
Use accessories and supplies specifically designed for the e-All-in-One to ensure optimal performance. To order
the e-All-in-One accessories and supplies listed here, go to the HP web site at
www.hp.com/ghp/buyonline.html. If you don’t have access to the internet, contact your qualified HP dealer, or
call HP at (800) 282-6672 (U.S.).
HP Officejet 7500A Wide-Format e-All-in-One
Hi-Speed USB cable
Ink cartridges7
920XL Cyan Officejet Ink Cartridge (~300 pages)
920XL Magenta Officejet Ink Cartridge (~300 pages)
920XL Yellow Officejet Inkjet Cartridge (~300 pages)
920XL Black Officejet Ink Cartridge (~420 pages)
920 Cyan Officejet Ink Cartridge (~700 pages)
920 Magenta Officejet Ink Cartridge (~700 pages)
920 Yellow Officejet Ink Cartridge (~700 pages)
920 Black Officejet Ink Cartridge (~1,200 pages)
Contact information
Hewlett-Packard Company
300 Hanover Street
Palo Alto, CA 94304-1185
Phone: (650) 857-1501
Fax: (650) 857-5518
Web address: www.hp.com
Contact HP by country:
HP Shopping (for U.S. only)
www.hpshopping.com or 1-888-999-4747
Appendix B—Accessories and supplies
End notes
Letter cost per page comparisons for B-size inkjet all-in-ones with fax <$300 from major vendors as of March 2010. For details, see
www.hp.com/go/officejet. Officejet ISO yield with highest-capacity cartridges based on continuous printing. For details, see
Wireless performance depends upon physical environment and distance from access point.
Requires an internet connection to the e-All-in-One. Apps availability varies by country. Services may require registration. For details, see
May require an internet connection to the e-All-in-One. Feature works with any internet- and email-capable device. For details, see
Not included. Please purchase separately.
Based on HP internal testing using a range of plain papers, including papers with the ColorLok® logo. For details, go to
Approximate yield. Actual yield depends on printer and specific use. See www.hp.com/go/pageyield for more information. Average
based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of
printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details, see
Compared to the majority of letter-size color laser all-in-ones <$600, March 2010; for details, see www.hp.com/go/officejet. Energy use
based on HP testing using the ENERGY STAR® program’s TEC test method criteria.
Requires caller ID service, not included. Price and service are subject to contract.
HP ink cartridge return and recycling is available in 49 countries and territories around the world, covering 88 percent of the
addressable market; see www.hp.com/recycle for details.
HP SureSupply is a free tool that helps you keep up with your print supplies. When your e-All-in-One sends you a low-ink alert,
SureSupply lets you immediately order the correct supplies online—often with free shipping—either from a participating retailer or from
HP. For more information, visit www.hp.com/go/SureSupply; only available with Original HP supplies; internet access required.
Based on ppm measured using ISO/IEC 24734. Standard applies to inkjet and laser products and excludes first set of test documents.
For details, see www.hp.com/go/inkjetprinter.
For details, see www.infotrends.com/public/Content/Presentations/officeprinteruse.pdf.
Either after first page or after first set of ISO test pages. For details, see www.hp.com/go/printerclaims.
HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on
factors including supplies replacement intervals and device life over an extended warranty period.
Windows does not support custom paper sizes.
Latest printer driver is available on the HP support website at www.hp.com/support.
Power requirements are based on the country or region where the product is sold. Do not convert operating voltages or use with other
voltages. Doing so might cause damage that would not be covered under the HP product warranty.
Power measurements are based on ENERGY STAR® OM test procedure.
ENERGY STAR and the ENERGY STAR logo are registered U.S. marks. Intel, Pentium, and Celeron are trademarks
or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft,
Windows, and Windows XP are registered trademarks of Microsoft Corporation. Windows Vista is either a
registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
To learn more, visit www.hp.com
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