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Important Information
• As you're installing iPod software for the first time, the following
message may appear on your PC: “There was an error communicating with
iPod. Please disconnect and reconnect iPod.” This one time only, go ahead
and disconnect and reconnect iPod even if a message on the iPod display says
“Do not disconnect.”
• On some PCs, when iPod is connected with the USB cable, it’s possible that
your PC will not complete the start-up process. If you encounter this, simply
disconnect iPod from the PC by lifting it out of the iPod Dock or disconnecting
the USB cable. The start-up process will then complete. Once the PC start-up
process is complete, reconnect iPod for normal operation.
If you are experiencing this issue on an HP or Compaq PC, please visit the
HP Support Web site at http://www.hp.com/support and go to your product
support page for the latest BIOS update for your PC. If you are experiencing
this issue on any other brand PC, check your PC manufacturer’s Web site for
any available PC software or BIOS updates.
© 2005 Hewlett-Packard Development Company, L.P. All rights reserved.
iPod is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. For legal or
rightholder-authorized copying only. Don’t steal music.
HP supports lawful use of technology and does not endorse or encourage the use of our products for
purposes other than those permitted by copyright law.
Printed in China
034-3161
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