HP Deskjet 995c Printer series, C6431-90048 User's manual

HP Deskjet 995c Printer series, C6431-90048 User's manual
Quick Help
Macintosh
*C6431-90048*
C6431-90048
quick help
hp deskjet 995c series
table of contents
learn to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
introducing the hp deskjet 995c series printer .
terms and conventions . . . . . . . . . . . . . . . . .
notices and acknowledgments . . . . . . . . . . .
learning about printer features. . . . . . . . . . . .
using paper trays. . . . . . . . . . . . . . . . . . . . .
printing with the hp deskjet printer . . . . . . . . .
setting custom printing margins . . . . . . . . . . .
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. 2
. 3
. 4
. 5
. 9
12
19
printing on paper and other media . . . . . . . . . . . . . . . . 20
envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
transparencies . . . . . . . . . . . . . . . . . . . . . . . . . .
labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
business cards, index cards, and other small media
photographs . . . . . . . . . . . . . . . . . . . . . . . . . . .
greeting cards . . . . . . . . . . . . . . . . . . . . . . . . . .
posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iron-on transfers . . . . . . . . . . . . . . . . . . . . . . . . .
manual two-sided printing . . . . . . . . . . . . . . . . . .
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21
25
27
29
31
33
35
37
39
41
special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Bluetooth wireless communications feature
infrared printing feature . . . . . . . . . . . . .
automatic two-sided printing module . . . .
automatic paper-type sensor . . . . . . . . . .
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45
46
49
52
product maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 54
print cartridge status light . . . . . . . . . .
replacing print cartridges . . . . . . . . . .
automatically cleaning print cartridges .
manually cleaning print cartridges . . .
cleaning the printer case . . . . . . . . . .
refilling print cartridges. . . . . . . . . . . .
maintaining print cartridges . . . . . . . .
print cartridge part numbers . . . . . . . .
using the hp deskjet utility . . . . . . . . . .
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55
58
61
62
66
67
68
69
70
solve a problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
printer lights are flashing . . . . . . . . . . . . . . . . . . . . . . . . .
printer is not printing . . . . . . . . . . . . . . . . . . . . . . . . . . . .
printer is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
problems with printouts . . . . . . . . . . . . . . . . . . . . . . . . . .
problems with the infrared printing feature . . . . . . . . . . . . .
problems with the automatic two-sided
printing module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
problems with the automatic paper-type sensor . . . . . . . . . .
problems with the Bluetooth wireless communications feature
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72
74
77
79
84
. . . . . 86
. . . . . 91
. . . . . 93
product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 94
product specifications for the hp deskjet 995c series printer
Bluetooth wireless communications feature specifications . .
infrared printing specifications . . . . . . . . . . . . . . . . . . . .
automatic two-sided printing module specifications . . . . . .
minimum printing margins . . . . . . . . . . . . . . . . . . . . . . .
system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .
.....
.....
.....
.....
.....
.....
. 95
100
101
102
105
107
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
learn to print
• introducing the hp deskjet 995c series printer
• terms and conventions
• notices and acknowledgments
• learning about printer features
• using paper trays
• printing with the hp deskjet printer
• setting custom printing margins
1
introducing the hp deskjet 995c series printer
Congratulations! You have purchased an HP Deskjet printer which is
equipped with several new features:
• Advanced Bluetooth wireless communications feature allows
you to print with a wide range of productivity tools without a
cable connection
• Infrared printing feature allows you to print information from devices
other than your desktop computer
• Increased print speeds up to 17 pages per minute for black text and
13 pages per minute for text containing color graphics
• Greater flexibility in printing two-sided documents using the
Automatic Two-Sided Printing Module
• Better print performance using the Automatic Paper-Type Sensor
• Excellent photo quality through HP’s PhotoREt III, ColorSmart III
printing technology
HP Deskjet printers are designed to help you get the best results for your
printing needs. Read about these and other features in the following sections.
2
terms and conventions
The following terms and word conventions are used in quick help:
terms
The HP Deskjet 995c series printer is referred to as HP Deskjet 9xx or
HP Deskjet.
symbols
The > symbol guides you through a series of software steps.
For example:
Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility to open the
hp deskjet 9xx utility screen.
cautions and warnings
A Caution indicates possible damage to the HP Deskjet printer or to other
equipment. For example:
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and bad
electrical connections.
A Warning indicates possible harm to yourself or to others.
For example:
Warning! Keep print cartridges out of the reach of children.
icons
A Note icon indicates that additional information is provided. For example:
For best results use HP products.
3
notices and acknowledgments
hewlett-packard company notices
The information contained in this document is subject to change
without notice.
Hewlett-Packard (HP) makes no warranty of any kind with regard to this
material including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance, or
use of this material.
All rights reserved. Reproduction, adaptation, or translation of this material
is prohibited without prior written permission of Hewlett-Packard, except as
allowed under copyright laws.
acknowledgments
Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, EtherTalk,
Finder, LocalTalk, Mac, Macintosh, MacOS, PowerBook, Power Macintosh,
and QuickDraw are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
Bluetooth trademarks are owned by Telefonaktiebolaget L M Ericsson, Sweden.
TrueType is a U.S. trademark of Apple Computer, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Palm, Palm III, Palm V, and Palm VII are trademarks of Palm, Inc.
Copyright 2001 Hewlett-Packard Company
4
learning about printer features
buttons and lights
The HP Deskjet printer buttons let you turn the printer on and off, cancel a
print job, or resume printing. The lights give you visual cues about the state
of the printer.
1. Cancel button 2. Print Cartridge Status symbol and light
3. Resume button and light 4. Power button and light
5. Bluetooth wireless connection status light
cancel button
Pressing this button cancels the current print job.
5
print cartridge status symbol and light
The light above the Print Cartridge Status symbol flashes when you need to
check the status of the print cartridges.
resume button and light
The light above the Resume button flashes when an action is required such
as loading paper or clearing a paper jam. When the problem is fixed, press
the Resume button to continue printing.
power button and light
The Power button turns the printer on and off. It takes approximately five
seconds for the printer to turn on after pressing the Power button. The green
light above the Power button flashes when printing is in progress.
Caution! Always use the Power button on the front of the printer to turn
the printer on and off. Using a power strip, surge protector, or a wallmounted switch to turn the printer on and off may cause premature
printer failure.
Bluetooth wireless connection status light
Visit HP’s Website for a description of the HP Deskjet’s Bluetooth wireless
connection status light.
paper trays
The printer has an In tray and an Out tray. Place paper or other media in the
In tray for printing. Printed pages are deposited in the Out tray.
6
infrared lens
The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows
printing from an infrared sending device such as a Palm Pilot, laptop, or
notebook computer.
automatic two-sided printing module
The Automatic Two-Sided Printing Module is a special hardware feature that
enables the printer to automatically print on both sides of the page. If this
feature is not included with your printer, it can be purchased separately.
7
manual two-sided printing
Manual Two-Sided Printing is a feature that enables the printer to print both
sides of a page.
automatic paper-type sensor
The Automatic Paper-Type Sensor automatically determines the correct paper
type for most paper or media placed in the printer’s In tray. This feature,
particularly when used with HP paper and media, assists in obtaining the
best printing results. The feature can be used with both HP and non-HP
media; however, it is optimized for HP media. Because Automatic is the
default printer setting, the printer is able to quickly select the appropriate
paper type.
Bluetooth wireless communications
The HP Deskjet printer is equipped with Bluetooth wireless technology which
allows the printer to interact with a range of productivity tools without the
need for a cable connection.
For more information about your printer’s Bluetooth wireless communications
feature, visit HP’s Website at www.hp.com. Click drivers, type 995c in the
enter product name and number box, then press Enter.
See also:
infrared printing feature
automatic two-sided printing module
manual two-sided printing
automatic paper-type sensor
8
using paper trays
in tray
The In tray holds paper or other media to be printed.
1. In tray pulled out 2. paper length guide 3. paper width guide
1. Out tray 2. In tray pushed in
9
out tray
Change the position of the Out tray for different printing needs.
1. single envelope slot 2. Out tray down 3. Out tray extension
1. Out tray up
Out tray down - Leave the tray in the down position for most types of printing
and single envelope printing.
10
Out tray extension - Pull the tray extension out when printing a large number
of pages. Also extend the tray when you are printing in draft mode to prevent
the paper from falling out of the tray. When the print job finishes, push the
tray extension back into its storage slot.
Out tray up - Place the tray in the up position to properly load banner paper.
It must remain in the up position to print banners.
Do not use the Out tray extension with legal-sized paper. It may cause
a paper jam.
See also:
minimum printing margins
11
printing with the hp deskjet printer
The printer is controlled by software installed on your computer. The printer
software, also called the printer driver, provides dialog boxes which
communicate your print requests to the printer. Select the printer you are
using as the default printer before printing.
selecting the default printer using the chooser
Use one of the following methods to select the HP Deskjet 9xx printer you are
using as the default printer in the Chooser.
USB connection
1. Select Chooser from the Apple menu.
2. Select hp deskjet 9xx in the upper left window of the Chooser screen.
3. Select deskjet 9xx in the right window of the Chooser screen.
4. Close the Chooser.
AppleTalk network connection
1. Turn on both the computer and printer and verify that they are connected
to the AppleTalk network.
You must use an external print server, such as an HP Jetdirect 300X
External Print Server, to connect the printer to the AppleTalk network.
2. Select Chooser from the Apple menu.
3. Select the Active option next to AppleTalk.
4. Click the hp deskjet icon in the upper left window of the Chooser screen.
5. Select a zone where the printer is located in the AppleTalk Zones
window.
6. Select deskjet 9xx in the right window of the Chooser screen.
7.
Close the Chooser.
12
selecting the default printer using other options
Other options allow you to select a default printer without using the Chooser.
Try one of these options:
• Click the printer icon on the menu bar, then select hp deskjet 9xx.
• Click the control strip icon on the edge of the desktop to expand the
control strip. Click the printer icon on the control strip, then select
hp deskjet 9xx.
• Drag the document you want to print to the hp deskjet 9xx printer icon
on the desktop.
• Click the deskjet 9xx icon on the desktop, then click Printing on the
menu bar. Select Set Default Printer.
The Print command sends your documents to the hp deskjet 9xx printer
until you select a new default printer. If you change printers, verify that the
formatting and pagination does not change in the document before you
print it.
13
selecting print settings
The following instructions provide the most common method of selecting
page layout and print options. The software program you are using may vary
from the method provided.
controlling page layout
1. Open the file you want to print.
2. Click File > Page Setup to display the hp deskjet 9xx Page Setup screen.
3. Select the following options:
• Paper size: Choose the paper size, envelopes, or other media you
have in the In tray.
• Scaling: Enter a number from 5 to 999. Numbers smaller than 100
reduce the image size, and numbers greater than 100 enlarge it.
Changing the scaling size may also change the pagination.
• Orientation: Choose the appropriate orientation icon for the document
you are printing.
• Mirror Image: Select this option if appropriate.
• Rotate 180 degrees: Select this option if appropriate.
• Two-Sided Safe Margins: Select this option to adjust margins for
two-sided printing.
4. Click OK to save the layout options.
14
selecting print options
1. Open the file you want to print.
2. Click File > Print to display the hp deskjet 9xx screen.
The General default option screen appears. Select the number of copies
to print, which pages are to be printed, and the print order. You can also
view the current print options which are displayed across the bottom of
the screen.
3. Click the arrows in the General field to view a list of additional options.
4. Select Paper Type/Quality to choose print quality options, paper type, ink
density, and drying time.
5. Select Layout to choose multiple pages per sheet and two-sided printing.
6. Select Color to choose options for color, grayscale, and black and white
image and text resolution.
• ColorSmart III allows you to adjust the ink saturation, brightness, and
color tone for print images. The ColorSmart III option also allows you
to disable image enhancements.
• ColorSync is used to match colors with other computers using the
ColorSync matching system.
• Grayscale prints in shades of gray. You are able to optimize printing
for fax and photocopy prints with this setting.
• Black & White prints only black and white with no gray or color. Black
only is not recommended for use with glossy paper.
15
7.
Select Background Printing to choose foreground or background print
options and print time.
• Select Background to continue working on a document while printing
takes place.
• Select Foreground for faster printing; however, you cannot work on
other tasks until printing is complete.
Other features are also available with Background printing. Double-click
the hp deskjet 990c printer icon on the desktop for:
• Deleting a print request
- Click the job title or icon, then click the Trash icon, or
- Drag the document’s icon to the Trash icon on the desktop.
These methods delete only the print job and not the document.
• Holding/Pausing a print request
- Click the job title or icon, then click the Pause button.
The print request pauses until you select its title, then click the
Resume button.
- Drag the document icon to the Waiting to Print list of documents.
• Marking a print request urgent
- Click the job title or icon, then click the small clock.
- Click Urgent in the dialog box that appears. This action moves the
print request to the top of the list.
• Sorting/changing the order of print request
- Select the column heading for the column you want to sort
or change.
- Select the Print Time column heading to view and change
print order.
- Drag and drop the print job title in the Name column to the
desired print order position in the list.
16
• Stopping and restarting printing
- Select Stop Print Queue from the Printing menu option.
- Select Start Print Queue from the Printing menu option to
resume printing.
• Changing printers
- To move a print job from one printer to another printer of the same
type, drag the print request icon to the desired printer icon.
- If the printers are not the same type, the printer software will not
allow you to move a print request to an incompatible printer.
using the buttons in the print dialog box
The buttons at the bottom of the Print dialog box include:
Default: returns the print settings to the system defaults.
Edit Settings…: allows you to edit saved print settings.
Save Current Settings…: allows you to assign a name to the settings and save
them under that name.
Preview: allows you to view your document before you print it to see how the
document will print with the current settings.
Cancel: cancels settings you have entered and closes the Print dialog box.
OK: starts printing.
17
desktop printing
Desktop printing allows you to print several documents at once, or to print a
document that is formatted for printing on a particular printer. Use one of the
following methods to print documents from the desktop:
• Drag the icons of the documents you want to print to the printer icon
on the desktop.
• Select the icons of the documents you want to print, then click
File > Print. Select print options from the hp deskjet 9xx screen,
then click OK.
18
setting custom printing margins
The printer cannot print outside a designated area of the page. Your
document content must be contained within the printable area. When you
used nonstandard paper sizes and select the Edit Custom Paper Sizes in the
Page Setup screen, the paper width and length must be set for the paper size.
Follow these instructions to set printing margins:
1. Open the file you want to print.
2. Click File > Page Setup, then select Edit Custom Paper Sizes in the Page
Size field.
3. Select the appropriate width and length settings.
Paper width must be between 77 and 215 mm (3 x 8.5 in) and paper
length must be between 127 and 356 mm (5 x 14 in).
4. Click Done.
5. Click OK to save the new settings.
See also:
minimum printing margins
19
printing on paper and other media
• envelopes
• transparencies
• labels
• business cards, index cards, and other small media
• photographs
• greeting cards
• posters
• banners
• iron-on transfers
• manual two-sided printing
20
envelopes
Print a single envelope using the envelope slot, or print multiple envelopes
using the In tray.
printing a single envelope
preparing to print
1. Place the envelope—with the flap side on the left and facing up—into the
single envelope slot.
2. Push the envelope forward until it stops.
printing the envelope
If your software program includes an envelope printing feature, do not follow
these instructions. Follow the instructions provided by the software program.
1. Open the file you want to print.
2. Click File > Page Setup.
21
3. Select the following options:
• Page Size: Appropriate envelope size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Portrait
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Plain paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
• Verify that the Out tray is in the down position.
• Avoid using envelopes that have clasps or windows.
• Avoid using envelopes that are shiny or embossed, envelopes with
thick, irregular, or curled edges, or envelopes that are wrinkled, torn,
or otherwise damaged.
22
printing multiple envelopes
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Place no more than 15 envelopes—with the flap side on the left and
facing up—in the tray.
4. Push the envelopes forward until they stop.
5. Slide the paper guides snugly against the edges of the envelopes. Push
the tray forward until it stops.
printing the envelopes
If your software program includes an envelope printing feature, do not follow
these instructions. Follow the instructions provided by the software program.
1. Open the file you want to print.
2. Click File > Page Setup.
23
3. Select the following options:
• Page Size: Appropriate envelope size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Portrait
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Plain paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
• Never place more than 15 envelopes in the In tray at one time.
• Align the envelope edges before inserting them.
• Avoid using envelopes that have clasps or windows.
• Avoid using envelopes that are shiny or embossed, envelopes with
thick, irregular, or curled edges, or envelopes that are wrinkled, torn,
or otherwise damaged.
For best results use HP products.
24
transparencies
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Fan the edges of the transparency sheets to separate them, then align
the edges.
4. Place no more than 30 transparency sheets in the tray with the rough
side down and the adhesive strip toward the printer.
5. Push the transparencies forward until they stop.
6. Slide the paper guides snugly against the transparency paper, then push
the tray forward until it stops.
25
printing transparencies
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: Appropriate size
• Scaling (%): Appropriate (100 is the default)
• Orientation: Appropriate orientation
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: hp premium inkjet transparency film
• Print Quality: Normal or Best
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
For best results use hp premium inkjet transparency film.
26
labels
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Fan the edges of the label sheets to separate them, then align the
label edges.
4. Load no more than 20 label sheets—label side down—in the tray.
5. Slide the paper guides snugly against the sheets, then push the tray
forward until it stops.
printing labels
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: A4 Letter or US Letter
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Appropriate orientation
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4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Plain paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
•
•
•
•
Use only paper labels that are designed specifically for inkjet printers.
Never place more than 20 sheets of labels in the In tray at one time.
Use only full sheets of labels.
Verify that the labels are not sticky, wrinkled, or pulling away from the
protective backing.
• Do not use plastic or clear labels. The ink will not dry on plastic or
clear labels.
For best results use HP products.
28
business cards, index cards, and other small
media
preparing to print
1. Pull out the In tray, then raise the Out tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Align the media edges.
4. Place no more than 45 cards or other small media in the tray.
5. Push the cards or media forward until they stop, then lower the Out tray.
6. Slide the colored fine length guide snugly against the media.
7.
Slide the paper width guides snugly against the media.
8. Push in the In tray.
29
printing business cards, index cards, and other small media
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: Appropriate card size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Portrait
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Plain paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
If an out of paper message appears, verify that the media is positioned
properly in the In tray.
For best results use HP products.
30
photographs
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Fan the edges of the photo paper to separate them, then align the photo
paper edges.
4. Place no more than 20 sheets of photo paper—print side down—in
the tray.
5. Slide the paper guides snugly against the edges of the photo paper, then
push the tray forward until it stops.
printing photographs
1. Open the file you want to print.
2. Click File > Page Setup.
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3. Select the following options:
• Page Size: Appropriate paper size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Appropriate orientation
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Appropriate photo paper
• Print Quality: Best
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
• Take a digital picture, scan a photo, or obtain an electronic file of the
photo from your local camera shop. The photo must be in an
electronic format (digital) before it can be printed.
For best results use hp premium plus photo paper or hp premium
photo paper.
See also:
problems with printouts
32
greeting cards
preparing to print
1. Pull out the In tray, then raise the Out tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Fan the edges of the greeting cards to separate them.
4. Align the edges of the cards, then place no more than 5 cards in
the tray.
5. Push the cards forward until they stop, then lower the Out tray.
6. Slide the paper guides snugly against the edges of the cards, then push
the tray forward until it stops.
printing greeting cards
1. Open the file you want to print.
2. Click File > Page Setup.
33
3. Select the following options:
• Page Size: Appropriate card size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Portrait
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Appropriate greeting card paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Select if appropriate
8. Click OK to print.
printing guidelines
• Unfold pre-folded cards, then place them in the In tray.
• If an out of paper message appears, verify that the media is
positioned properly in the In tray.
For best results use HP products.
See also:
manual two-sided printing
34
posters
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Fan the edges of the sheets to separate them, then align the edges.
4. Place the paper in the tray.
5. Slide the paper guides snugly against the paper, then push the tray
forward until it stops.
printing posters
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: Appropriate size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Appropriate orientation
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
35
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Plain paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
•
•
•
•
Tiling: (in Multiple Pages Per Sheet drop-down list) Select this option
Tiling Size: 2 x 2, 3 x 3, or 4 x 4
Print Border: Appropriate
Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
Trim the edges on the sheets, then tape the sheets together after printing.
For best results use HP products.
36
banners
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Raise the Out tray and slide the paper guides snugly against the paper.
Leave the Out tray up.
4. Select up to 20 sheets of banner paper. Remove and discard any
perforated strips.
5. Place the banner paper in the In tray with the unattached edge of the
paper facing the printer.
6. Push in the tray.
printing banners
1. Open the file you want to print.
2. Click File > Page Setup.
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3. Select the following options:
• Page Size: US Letter Banner or A4 Letter Banner
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Appropriate orientation
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Plain paper
• Print Quality: Normal
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
For best results use hp banner paper.
See also:
problems with printouts
38
iron-on transfers
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Fan the edges of the iron-on transfer paper to separate them, then align
the edges.
4. Place the iron-on transfer paper in the tray with the printable side down.
5. Slide the paper guides snugly against the transfer paper, then push the
tray forward until it stops.
printing iron-on transfers
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: Appropriate size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Appropriate orientation
39
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: hp premium inkjet paper
• Print Quality: Best
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
printing guidelines
• When you print a transfer with a mirror-image, the text and pictures
are horizontally reversed from what appears on the computer screen.
For best results use hp iron-on t-shirt transfers.
40
manual two-sided printing
preparing to print
1. Pull out the In tray.
2. Remove all paper from the Out tray.
3. Place paper in the In tray.
4. Slide the paper guides snugly against the edges of the paper.
5. Push in the tray.
printing manually
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: Appropriate size
• Scaling (%): Appropriate percentage (100 is the default)
• Orientation: Appropriate orientation
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Appropriate type
• Print Quality: Normal
41
7.
Select Layout, then choose the following:
•
•
•
•
Pages Per Sheet: 1 (Normal)
Print Both Sides: Select this option
Binding: Appropriate book or tablet style icon
Manual: Select this option
8. Click OK to print.
Follow the instructions displayed on your screen when prompted to
reload the paper.
book binding
tablet binding
9.
Click Continue when the paper is properly reloaded.
42
printing guidelines
• Print two-sided documents using one of the following methods:
- Attach the Rear Access Door for manual two-sided printing.
- Attach the Automatic Two-Sided Printing Module for automatic
two-sided printing.
• The printer automatically prints odd-numbered pages first. Once the
odd-numbered pages are printed, a message appears prompting you
to reload the paper to print the even-numbered pages.
For best results use HP products.
See also:
automatic two-sided printing module
43
special features
• Bluetooth wireless communications feature
• infrared printing feature
• automatic two-sided printing module
• automatic paper-type sensor
44
Bluetooth wireless communications feature
For more information about your printer’s Bluetooth wireless communications
feature, visit HP’s Website at www.hp.com. Click drivers, type 995c in the
enter product name and number box, then press Enter.
45
infrared printing feature
using infrared printing with a PowerBook
If your PowerBook is equipped with infrared technology that uses the IrDA
protocol, you can establish a wireless TCP/IP or AppleTalk connection. Use
one of the following methods to locate instructions for using infrared
communication with the PowerBook:
• See the reference guide or instructions that came with the Powerbook.
• Log onto the PowerBook Website or contact customer support.
• Log onto the Infrared Data Association (IrDA) Website at:
http://www.irda.org.
printing from a PowerBook
1. Turn on the printer.
2. Locate the infrared lens on the PowerBook.
3. Align the PowerBook’s infrared lens with the printer’s infrared lens.
The computer should be positioned no more than one meter (three feet)
from the printer and within a 30-degree total angle from the printer’s
infrared lens.
4. Remove any obstacles between the two devices.
The infrared light begins to blink when the devices are correctly aligned.
5. Send the file to print following normal print procedures.
The infrared light on the printer displays a solid beam during the transfer
process. When printing is complete, the light begins to blink.
If the PowerBook is moved out of range of the printer’s infrared lens at
any time during the printing process, the infrared light turns off and the
printer stops printing. Realign the devices within 3-30 seconds and the
print job will resume.
46
infrared printing with a Palm Pilot
1. Locate the infrared lens on the Palm Pilot.
2. Align the Palm Pilot’s infrared lens with the printer’s infrared lens.
The Palm Pilot should be positioned no more than one meter (three feet)
from the printer and within a 30-degree total angle from the printer’s
infrared lens.
3. Remove any obstacles between the Palm Pilot and printer.
4. Do one of the following:
• Use the Beam command to print a single calendar appointment, one
or more business cards, to-do list items, or memos.
• Use the Print command to send one or more items such as calendar
appointments, email messages, phone lists, or to-do lists to the printer.
The infrared light projects a solid beam on the printer during the
information transfer process. When the information transfer is complete,
the light turns off.
Printing, rather than beaming, requires a printing program which
enhances the appearance of your printed information. Follow the
specific procedures provided by the printing program when printing.
47
infrared printing with an hp photosmart digital camera
1. Locate the infrared lens on the digital camera.
See the camera’s operating manual for the location of the infrared lens.
2. Align the camera’s infrared lens with the printer’s infrared lens.
The camera should be positioned no more than one meter (three feet)
from the printer and within a 30-degree total angle from the printer’s
infrared lens.
3. Remove any obstacles between the camera and printer.
4. Send a photo to print following the normal sending or sharing
procedures of the camera. See the camera’s operating manual for
instructions.
The infrared light projects a solid beam on the printer during the
information transfer process. When the information transfer is completed,
the light turns off.
For information on using Calibre’s PrintConnect Suite with your printer,
click here.
For information on using IS/Complete’s IrPrint with your printer, click here.
For information on using HP’s JetSend with your printer, click here.
48
automatic two-sided printing module
installing the automatic two-sided printing module
1. Turn the latch counter-clockwise on the printer’s Rear Access Door and
remove the door.
2. Insert the module in the back of the printer.
49
preparing to print
1. Pull out the In tray.
2. Slide out both paper guides and remove all paper from the tray.
3. Place one of the following paper types in the tray:
•
•
•
•
•
•
hp
hp
hp
hp
hp
hp
plain paper
bright white inkjet paper
premium inkjet heavyweight paper
textured greeting card paper
professional brochure paper, glossy or matte
premium plus photo paper, glossy or matte
Not all paper types, weights, and sizes can be used with the Automatic
Two-Sided Printing Module. Use one of the paper types listed above
when using the Automatic Two-Sided Printing Module.
4. Push the paper forward until it stops.
5. Slide the paper guides snugly against the edges of the paper and push
in the In tray.
50
printing with the automatic two-sided printing module
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
•
•
•
•
Page Size: Appropriate size
Scaling (%): Appropriate percentage (100 is the default)
Orientation: Appropriate orientation
Two-Sided Safe Margins: Select this option
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Appropriate type
• Print Quality: Normal
7.
Select Layout, then choose the following:
•
•
•
•
Pages Per Sheet: 1 (Normal)
Print Both Sides: Select this option
Binding: Appropriate book or tablet style icon
Automatic: Select this option
8. Click OK to print.
The printer pauses while the first side of the printed page dries. Once it is
dry, the other side of the page is printed and released into the Out tray.
See also:
automatic two-sided printing module specifications
51
automatic paper-type sensor
The Automatic Paper-Type Sensor automatically determines the correct paper
type for most paper or media placed in the In tray. This feature, particularly
when using HP paper and media, provides the best printing results.
using the automatic paper-type sensor
1. Open the file you want to print.
2. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the following options.
3. Select Paper Type/Quality, then choose the following:
• Paper Type: Automatic
• Print Quality: Normal or appropriate option
4. Click OK to print.
A blue optical sensor light scans the first page one or more times
to determine the best paper type setting. Once determined, the page
is printed.
The Automatic Paper-Type Sensor works best with HP media so your
printer can quickly select the appropriate paper type.
52
turning off the automatic paper-type sensor
1. Open the file you want to print.
2. Click File > Print.
The hp deskjet 9xx screen appears displaying the General option screen.
Click the arrows in the General field to select the necessary options.
3. Select Paper Type/Quality, then choose the following:
• Paper Type: Any paper type other than Automatic
• Print Quality: Normal or appropriate option
4. Click OK to print.
53
product maintenance
• print cartridge status light
• replacing print cartridges
• automatically cleaning print cartridges
• manually cleaning print cartridges
• cleaning the printer case
• refilling print cartridges
• maintaining print cartridges
• print cartridge part numbers
• using the hp deskjet utility
54
print cartridge status light
understanding the print cartridge status light
The Print Cartridge Status light flashes when one or both of the print
cartridges are low on ink, improperly installed, or malfunctioning. This light
also flashes if the wrong print cartridge type is used.
1. Print Cartridge Status light
If the ink level is low in a print cartridge, the Print Cartridge Status light stops
flashing when the printer’s top cover is opened. If the problem is not related
to low ink, the light continues to flash after the cover is opened.
55
checking the print cartridge status
Open the printer’s top cover when the Print Cartridge Status light flashes. The
yellow arrow on the print cartridge cradle points to one of five Print Cartridge
Status icons revealing the exact nature of the problem.
1. tri-color cartridge problem icon 2. black cartridge problem icon
3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon
5. cartridges OK icon 6. yellow indicator arrow
56
troubleshooting problems with the color or black print cartridge
If the yellow arrow points to a print cartridge problem icon, the print
cartridge is either missing, improperly installed, defective, or is the wrong
print cartridge for the printer. To correct the problem:
1. Insert the proper print cartridge if one is missing.
The printer needs both a black print cartridge and a color
print cartridge.
2. Remove and reinsert the print cartridge if both print cartridges
are installed.
3. Verify that the correct print cartridges are installed if there is still
a problem.
4. Replace the cartridges if the problem persists.
solving problems with low ink
If the arrow points to the color or the black low ink icon, replace the relevant
print cartridge.
verifying that the problem is solved
If the arrow points to the print cartridge OK icon, both print cartridges are
operational and the problem is solved.
57
replacing print cartridges
Before buying replacement print cartridges, verify the correct part numbers.
When a print cartridge is empty, leave the empty print cartridge in the print
cartridge cradle until it is replaced. The printer requires both print cartridges.
Warning! Keep both new and used print cartridges
out of the reach of children.
To replace a print cartridge:
1. Verify that the Out tray is down.
2. Press the Power button to turn on the printer.
3. Open the top cover.
The cradle moves to the center of the printer.
4. Raise the cradle latch.
5. Lift the print cartridge out of the print cartridge cradle and discard it.
1. Out tray (in down position) 2. press Power button 3. open top cover
4. raise cradle latch 5. lift out cartridge
58
6. Remove the replacement print cartridge from its packaging and carefully
remove the protective vinyl tape.
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Touching these parts will result in clogs, ink failure, and bad
electrical connections. In addition, do not remove the copper strips.
They are required electrical contacts.
1. black cartridge 2. tri-color cartridge 3. ink nozzles
4. copper contacts–do not touch or remove the copper contacts
5. protective vinyl tape–remove only the protective vinyl tape
7.
Holding the print cartridge vertically with the copper contacts facing the
rear of the printer, push the print cartridge down into the cradle.
59
8. Secure the cradle latch.
You hear a click when the latch is fully secured.
9.
Close the top cover.
• A calibration page prints. The printer generates a calibration page to
test print quality each time a print cartridge is installed.
• If you are in the middle of printing and stop to change a print
cartridge, the calibration page prints after the print job is complete.
If the Print Cartridge Status light continues to blink after installing a new print
cartridge, check the part number on the cartridge to confirm that the correct
cartridge is installed.
See also:
print cartridge part numbers
60
automatically cleaning print cartridges
If your printed pages are missing lines or dots, or if they contain ink streaks,
the print cartridges need to be cleaned.
Print cartridges are cleaned automatically using the following procedure:
1. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility.
2. Select the Clean panel, then click the Clean button.
Follow the on-screen directions.
If your printouts are still missing lines or dots after cleaning, the ink level may
be low in one or both of the print cartridges. If so, one or both print cartridges
may need to be replaced.
If ink streaks still appear on your printouts after cleaning, the print cartridges
and print cartridge cradle may need to be cleaned manually.
Only clean print cartridges when it is necessary. Unnecessary cleaning
wastes ink and shortens the life of the cartridge.
See also:
using the hp deskjet utility
replacing print cartridges
cleaning the printer case
61
manually cleaning print cartridges
If the printer is used in a dusty environment, a small amount of debris may
accumulate inside the case. Debris can include dust, hair, carpet, or clothing
fibers. When it gets on the print cartridges and cradle, it can cause ink
streaks and smudges on printed pages. Ink streaking is easily corrected by
manually cleaning the cartridges and cradle.
gathering cleaning supplies
You will need the following items to clean the print cartridges and cradle:
• Distilled or bottled water. Tap water contains contaminants that
damage print cartridges.
• Cotton swabs or other soft, lint-free material that will not stick to
the cartridges.
Be careful not to get ink on your hands or clothing as you clean.
preparing to clean
Remove the print cartridges from the printer before cleaning.
1. Press the Power button to turn on the printer, then raise the top cover.
The print cartridges move to the center of the printer.
2. Disconnect the power cord from the back of the printer.
3. Remove the print cartridges and place them on a piece of paper with the
ink nozzle plate facing up.
See the illustration in “cleaning the print cartridges and print cartridge
cradle” for the location of the ink nozzle plate.
Do not leave the cartridges outside the printer for more than 30 minutes.
Caution! Do not touch the print cartridge ink nozzles or copper
contacts. Do not remove the copper strips.
62
cleaning the print cartridges and print cartridge cradle
1. Dip the end of a clean cotton swab into the distilled water and remove
any excess water.
2. Clean the face and edges of the first print cartridge with the swab, as
shown in the following illustration.
Do Not wipe the nozzle plate.
1. nozzle plate 2. clean these areas
3. Inspect the face and edges of the print cartridge for fibers.
Repeat steps 1 and 2 above if fibers are still present.
4. Repeat the cleaning process for the other print cartridge.
63
5. Wipe the underside of the print cartridge cradle walls using clean,
moistened cotton swabs.
Repeat this process until no ink residue appears on a clean swab.
1. print cartridge cradle 2. cradle wall
64
6. Reinsert the print cartridges and close the printer’s top cover.
7.
Reconnect the power cord to the back of the printer.
8. Print a test page.
a. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility.
b. Select the Test panel, then click the Test button.
9.
Repeat the cleaning procedure if smeared ink still appears on
the printouts.
See also:
using the hp deskjet utility
65
cleaning the printer case
The printer ejects ink onto paper in a fine mist, and small amounts of ink may
be deposited on the printer case over time. Follow these guidelines when
cleaning the outside of the printer:
• Use a soft damp cloth to remove dust, smudges, stains, and spilled ink
from the printer case exterior. Use water only. Do not use household
cleaners or detergents.
• Do not clean the printer’s interior. Keep all liquids away from
the interior.
• Do not lubricate the rod on which the print cartridge cradle moves. It
is normal to hear noise as the cradle moves back and forth on the rod
when the printer is new. The noise decreases with use.
The printer should be handled and stored in an upright, level position
for maximum performance and reliability.
66
refilling print cartridges
Do not refill HP print cartridges. Refilling print cartridges causes the electronic
and mechanical components of the print cartridge to exceed their normal life
cycle. It also creates many potential problems, such as:
• Poor print quality. Non-HP inks can contain elements that clog the
cartridge nozzles and cause inconsistent print quality. Non-HP inks
can also contain elements that corrode the cartridges’ electrical
components, resulting in poor printouts.
• Potential damage. Ink from a refilled cartridge can leak onto the
electrical components in the printer. This can cause severe printer
damage, resulting in downtime and repair costs.
Caution! Damage that results from modifying or refilling HP
print cartridges is specifically excluded from the HP printer’s
warranty coverage.
To get the best performance from your printer use only genuine, factory-filled
HP print cartridges.
See also:
print cartridge part numbers
67
maintaining print cartridges
The following tips will help maintain HP print cartridges and ensure consistent
print quality:
• Keep all print cartridges in their sealed packages until they are
needed. Print cartridges should be stored at room temperature
(60–78 degrees F or 15.6–26.6 degrees C).
• If print cartridges have been removed from their sealed packages and
not used, store the cartridges in an airtight plastic container. Store
print cartridges with the nozzle-side up. Do not allow anything to
touch the nozzles.
• If the vinyl tape has been removed from the print cartridge, do
not attempt to reattach it. Reattaching the tape will damage the
print cartridge.
• Once print cartridges are installed in the printer, leave them in the
print cartridge cradle unless they are being manually cleaned. This
prevents ink from evaporating or clogging the print cartridges.
Caution! Do not unplug the printer until printing is complete, the print
cartridge cradle returns to the home position on the right side of the
printer, and the printer has been turned off. Print cartridges dry out if not
stored in the home position.
68
print cartridge part numbers
When replacing print cartridges for the HP Deskjet 9xx series printer, buy
print cartridges with the following part numbers:
• Black: HP 51645A Series or HP No. 45
• Tri-color: HP C6578D Series or HP No. 78
• Large Tri-color: HP C6578A Series or HP No. 78
69
using the hp deskjet utility
The HP Deskjet Utility provides options which affect printing style and output.
It contains a number of useful tools to calibrate the printer, clean the print
cartridges, print a test page, and find Website support information.
accessing the hp deskjet utility
1. Locate the Macintosh HD icon on the desktop.
2. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility.
viewing the hp deskjet utility panels
There are seven panels on the Utility screen. Select the panels to view the
options available:
• The WOW! panel allows you to print a sample page to view the
output quality of the printer.
• The Ink Level panel verifies the ink levels in the print cartridges.
• The Test panel allows you to print a test page.
• The Clean panel allows you to clean the print cartridges when your
printed output is streaked or poor.
• The Calibrate panel aligns the print cartridges to improve print quality.
• The Support panel provides a Website address where you can find
information about HP products and supplies, and support for the HP
product you are using.
• The Register panel allows you to access the HP Website to register
your HP Deskjet printer.
70
solve a problem
• printer lights are flashing
• printer is not printing
• printer is too slow
• problems with printouts
• problems with the infrared printing feature
• problems with the automatic two-sided printing module
• problems with the automatic paper-type sensor
• problems with the Bluetooth wireless communications feature
71
printer lights are flashing
Flashing lights indicate the printer status.
power light is flashing
The printer may be receiving data and is preparing to print. The light stops
flashing when the printer has finished receiving data.
resume light is flashing
printer may be out of paper
1. Place paper in the In tray.
2. Press the Resume button on the front of the printer.
a paper jam may occur when the rear access door is used
1. Remove the paper from the In and Out trays.
2. Press the Resume button.
If you are printing labels, verify that a label is not stuck inside the printer.
3. Print the document if the paper jam is cleared.
If the paper jam is not clear, proceed to step 4.
4. Open and remove the Rear Access Door by turning the latch to the left.
5. Remove the paper jam from the printer.
6. Replace and close the Rear Access Door.
7.
Press the Resume button.
manually printing the first side of a two-sided document
1. Follow the onscreen instructions for inserting the paper to print the
second side.
2. Press the Resume button.
72
print cartridge light is flashing
• The top cover is open. Close the top cover.
• There may be a problem with one of the print cartridges.
all lights are flashing
The printer may need to be restarted.
1. Press the Power button to turn off the printer.
2. Press the Power button to turn on the printer.
Proceed to step 3 if the lights continue to flash.
3. Press the Power button to turn off the printer.
4. Disconnect the printer from the power source.
5. Reconnect the printer to the power source.
6. Press the Power button to turn on the printer.
Bluetooth wireless communications light
For more information about your printer’s Bluetooth wireless communications
feature, visit HP’s Website at www.hp.com. Click drivers, type 995c in the
enter product name and number box, then press Enter.
See also:
print cartridge status light
If you continue to have problems, contact HP Customer Care.
73
printer is not printing
paper does not come out of the printer
Follow these instructions to correct the problem.
check the printer
Verify the following:
1. The printer is connected to the power source.
2. The cable connections are secure.
3. The printer is turned on.
4. The media is correctly placed in the In tray.
5. The printer’s top cover is closed.
6. The Rear Access Door is attached.
check the printer lights
1. If the Print Cartridge Status light is blinking, lift the printer cover to verify
that the print cartridges are properly installed.
2. If the Power light is blinking, the printer is in the process of printing.
3. If the Resume light is blinking, press the Resume button.
reinstall the printer software
See the quick start setup poster for more information.
74
paper jams when using the rear access door
1. Remove the paper from the In and Out trays.
2. Press the Resume button on the front of the printer.
3. If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.
4. Print the document if the paper jam is cleared.
Proceed to step 5 if the paper jam is not cleared.
5. Open the Rear Access Door by turning the latch counter-clockwise, then
remove the door.
6. Remove the paper jam, then replace the Rear Access Door.
7.
Print the document.
75
printer does not turn on
The printer may have drawn too much power.
1. Disconnect the power cord from the printer.
2. Wait approximately 10 seconds.
3. Reconnect the power cord to the printer.
4. Press the Power button to turn on the printer.
See also:
printing with the hp deskjet printer
If you continue to have problems, contact HP Customer Care.
76
printer is too slow
The print speed and overall performance of the printer can be affected by
several variables.
computer does not meet system requirements
1. Verify the computer’s RAM and processor speed.
See product specifications for more information.
2. Close all unnecessary software programs.
Too many software programs may be running at the same time.
3. Increase space on the hard drive.
If your computer has less than 100 MB available on the hard drive,
the printer processing time will be longer. See the manual that came
with your computer regarding how to manage space on the computer’s
hard drive.
printer software is outdated
1. Verify the printer driver being used.
2. Log onto HP’s Website to download the most recent software updates for
the printer. See the quick reference guide for Website information.
complex documents, graphics, or photographs are printing
You are printing a complex document. Documents containing graphics or
photographs print slower than text documents.
77
conflicting USB cable connections
A printing conflict may arise when the printer and several USB devices are
attached to a hub. Do one of the following to solve the conflict:
• Attach the printer’s USB cable directly to the computer instead of
a hub
• When the printer is attached to a hub, do not use other USB devices
also attached to the hub while printing
automatic paper type option is enabled
When the Automatic option is enabled, the printer takes a few seconds
to scan the first page of the print job. This is done to determine the
appropriate paper type. To increase the print speed, turn off the
Automatic Paper-Type Sensor.
See also:
printing with the hp deskjet printer
using the hp deskjet utility
product specifications for the hp deskjet 995c series printer
automatic paper-type sensor
If you continue to have problems, contact HP Customer Care.
78
problems with printouts
blank pages print
The printer may process pages containing no text or images if:
• One or both print cartridges is empty
• The vinyl tape is not removed from the print cartridge
• A fax is being printed
check the print cartridges
1. Raise the printer’s top cover to view the Print Cartridge Status icons.
2. Replace the print cartridge if it is empty.
3. Remove the protective piece of vinyl tape if it is still attached to the
print cartridge.
save a facsimile (fax) file in graphic format
1. Save the fax in a graphic format with a .tiff file name extension.
2. Copy and insert the graphic into a word processing document.
3. Save the document.
4. Print the document in the word processing program.
document prints off-center or at an angle
1. Verify that the paper is correctly placed in the In tray.
2. Verify that the paper guides fit snugly against the paper.
3. Reprint the document.
79
parts of the document are missing or printed in the wrong
place
Follow these instructions to reset paper orientation, page size, print margins,
and other options:
1. Open the file you want to print.
2. Click File > Page Setup.
3. Select the following options:
• Page Size: Appropriate size (select Edit Custom Paper Sizes to verify
that margins are set within the printable area)
• Scaling (%): Appropriate percentage (verify that text and graphics are
correctly scaled)
• Orientation: Appropriate orientation
4. Click OK.
5. Click File > Print.
The hp deskjet 9xx series screen appears displaying the General
option screen. Click the arrows in the General field to select the
necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Appropriate type
• Print Quality: Appropriate quality
7.
Select Layout, then choose the following:
• Pages Per Sheet: 1 (Normal)
• Print Both Sides: Unchecked
8. Click OK to print.
80
printout does not reflect new print settings
The printer’s default settings may differ from the software application’s print
settings. Select the appropriate print settings within the application.
print quality is poor
Use one or more of the following methods to improve print quality:
1. Verify the print cartridge status and replace empty print cartridges.
2. Use media designed for HP Deskjet printers to improve print quality.
3. Verify that media is loaded correctly with the print side down.
4. Verify that you have selected the correct paper type and quality in the
Paper Type/Quality option on the Page Setup screen.
5. Select Normal or Best, rather than Draft, in the Paper Type/Quality
option in the Page Setup screen.
6. Align the print cartridges. Select the Calibrate panel on the hp deskjet
utility screen, then click the Align button.
7.
Decrease ink density or drying time.
a. Click File > Print > Paper Type/Quality.
b. Click the Ink tab.
c. Use the sliders to adjust ink density and ink dry time.
81
photos are not printing correctly
1. Confirm that the photo media is placed in the In tray with the print
side down.
2. Push the photo media forward until it stops.
3. Slide the paper guides snugly against the photo media and push the tray
forward until it stops.
4. Open the file you want to print.
5. Click File > Print.
The hp deskjet 9xx series screen appears displaying the General
option screen. Click the arrows in the General field to select the
necessary options.
6. Select Paper Type/Quality, then choose the following:
• Paper Type: Appropriate hp photo paper
• Print Quality: Best, then select High Resolution Photo for better
print quality
7.
Click OK to print.
82
banners are not printing correctly
1. Verify that the Out tray is raised.
2. Verify that either A4 Letter Banner or US Letter Banner is selected on the
hp deskjet 9xx Page Setup screen.
3. Verify the paper position and type:
• Unfold and refold the paper when several sheets feed into the printer
at once.
• Confirm that the unattached edge of the banner paper stack is facing
the printer.
• Verify that the correct paper for banner printing is used.
4. Confirm that the printer software is operating correctly if gaps appear on
the ends of the sheets when printing.
See also:
replacing print cartridges
minimum printing margins
If you continue to have problems, contact HP Customer Care.
83
problems with the infrared printing feature
connection cannot be established or printer is taking too
long to print
Correct the problem by performing one or more of these options:
• Follow the instructions that came with the PowerBook to configure it
for infrared printing.
• Verify that the device is IrDA compliant. Look for an IrDA symbol on
the device or see the user’s guide for information.
• Verify that no bright light is shining directly into either infrared lens.
• Position the device no more than one meter (three feet) from the
printer. Align it within a 30-degree total angle from the printer’s
infrared lens, then verify the following:
- The device and printer are correctly aligned.
- The path between the two infrared devices is clear of obstacles.
- The devices’ infrared lenses are clean and free of dirt and grease.
infrared light is flashing
The flashing infrared light is not a signal that something is wrong with the
infrared print feature. It confirms that a connection has been established
between the printer and the laptop or notebook.
84
printer stopped printing
If the device is moved out of range of the printer’s infrared lens, the infrared
light turns off and the printer stops printing. Realign both devices within 30
seconds and the print job will resume.
printer prints only a single calendar appointment
The Palm Pilot may not have an enhanced printing application installed. You
must install an enhanced printing application to print more than one calendar
appointment at a time.
An enhanced printing application may not be available in your region.
See also:
infrared printing feature
If you continue to have problems, contact HP Customer Care.
85
problems with the automatic two-sided
printing module
binding margin is in the wrong place
You may have chosen an incorrect paper orientation or binding margin.
1. Click File > Page Setup.
2. Select the following options:
• Orientation: Appropriate orientation
• Two-Sided Safe Margins: Select this option
3. Click OK.
4. Click File > Print.
The hp deskjet 9xx series screen appears displaying the General
option screen. Click the arrows in the General field to select the
necessary options.
5. Select Layout, then select the appropriate binding style icon for the
document you are printing.
6. Click OK to print.
no page prints
The Rear Access Door or the Automatic Two-Sided Printing Module may not
be attached.
1. Attach either the Rear Access Door or the Automatic Two-Sided Printing
Module to the back of the printer.
2. Reprint the document.
86
paper jams occur inside the automatic two-sided printing
module
1. Remove the paper from the In and Out trays.
2. Press the Resume button on the front of the printer.
Proceed to step 3 if the paper jam is not cleared.
3. Turn off the printer.
4. Press the button on top of the Automatic Two-Sided Printing Module and
lower the Rear Access Door.
5. Remove the paper jam from the module and close the Rear Access Door.
6. Turn on the printer.
7.
Reprint the document.
87
paper jams occur in the printer when the automatic
two-sided printing module is attached
1. Remove the paper from the In and Out trays.
2. Press the Resume button on the front of the printer.
Proceed to step 3 if the paper jam is not cleared.
3. Turn off the printer.
4. Simultaneously press the release buttons located on each side of the
Automatic Two-Sided Printing Module.
5. Remove the module.
6. Remove the paper jam and replace the module.
See the quick start setup poster for instructions on installing the Automatic
Two-Sided Printing Module.
7.
Turn on the printer.
8. Reprint the document.
88
automatic option for two-sided printing cannot be selected in
the layout dialog box
The Automatic Two-Sided Printing Module may not be enabled.
1. Click File > Page Setup.
2. Select the Two-Sided Safe Margins option.
3. Click OK.
4. Click File > Print.
The hp deskjet 9xx series screen appears displaying the General
option screen. Click the arrows in the General field to select the
following options.
5. Select Layout, then choose the following:
• Print Both Sides: Select this option
• Binding: Appropriate book or tablet style icon
6. Make other formatting selections, if appropriate, then click Print.
89
only one side of the page prints when the automatic
two-sided printing option is selected
Use the following solutions:
•
•
•
•
Verify that you have selected the Automatic option in Layout.
Detach, then reattach the Automatic Two-Sided Printing Module.
Print the document using the manual two-sided printing feature.
Use a media type supported by the Automatic Two-Sided
Printing Module.
• Use a media size supported by the Automatic Two-Sided
Printing Module.
• Turn on Background Printing.
See also:
automatic two-sided printing module
manual two-sided printing
If you continue to have problems, contact HP Customer Care.
90
problems with the automatic paper-type
sensor
print quality is different when the automatic option is
selected
The print quality is automatically set to Normal when the Automatic
Paper-Type option is selected. The print quality may improve when
a specific paper type is selected. Follow these instructions to select
a specific paper type:
1. Open the file you want to print.
2. Click File > Print.
The hp deskjet 9xx series screen appears displaying the General
option screen. Click the arrows in the General field to select the
necessary options.
3. Select Paper Type/Quality, then choose any type other than Automatic in
the Paper Type option.
4. Click OK to print.
91
optimal paper mode is not used when the automatic option
is selected
1. Verify that the paper is free of scratches or wrinkles.
The Automatic Paper-Type Sensor is less accurate if the paper
is damaged.
2. Manually select the appropriate paper type.
The Automatic Paper-Type Sensor sets the paper type to Plain Paper if you
are using one of these media types:
•
•
•
•
Letterhead paper
Stationary that has a printed pattern on the top edge of the paper
Dark colored paper
Paper containing metallic fibers
printer ejects the paper
The printer may have been placed in direct sunlight which can affect the
Automatic Paper-Type Sensor. Move the printer away from direct sunlight.
See also:
automatic paper-type sensor
If you continue to have problems, contact HP Customer Care.
92
problems with the Bluetooth wireless
communications feature
For more information about your printer’s Bluetooth wireless communications
feature, visit HP’s Website at www.hp.com. Click drivers, type 995c in the
enter product name and number box, then press Enter.
93
product specifications
• product specifications for the hp deskjet 995c series printer
• Bluetooth wireless communications feature specifications
• infrared printing specifications
• automatic two-sided printing module specifications
• minimum printing margins
• system requirements
94
product specifications for the hp deskjet
995c series printer
hp deskjet 995c model no. C8925A
black text print speed
Draft: Up to 17 pages per minute
mixed text with color graphics print speed
Draft: Up to 13 pages per minute
black truetype text resolution
(depending on paper type)
Draft: 300 x 300 dpi
Normal: 600 x 600 dpi
Best: 600 x 600 dpi
color resolution
(depending on paper type)
Draft: 300 x 300 dpi + PhotoREt
Normal: 600 x 600 dpi + PhotoREt
Best: 600 x 600 dpi + PhotoREt
photo paper printing resolution
PhotoREt: 2400 x 1200 dpi
print technology
Drop-on-Demand thermal inkjet printing
software compatibility
USB connection: MacOS version 8.6 or later
AppleTalk connection: MacOS version 7.6.1 or later
duty cycle
5,000 pages per month
memory
8MB built-in RAM
95
buttons/lights
Cancel button
Print cartridge status light
Resume button and light
Power button and light
Infrared light
Bluetooth wireless communications light. (Visit HP’s Website for information
about the printer’s Bluetooth wireless communications feature.)
I/O interface
Universal Serial Bus (USB) version 2.0 fullspeed
IrDA version 1.1, 4 MBps
Bluetooth wireless communications. (Visit HP’s Website for information about
the printer’s Bluetooth wireless communications feature.)
dimensions
With Automatic Two-Sided Printing Module:
440 mm wide x 196 mm high x 435 mm deep
17. 32 in wide x 7.72 in high x 17.13 in deep
Without Automatic Two-Sided Printing Module:
440 mm wide x 196 mm high x 375 mm deep
17.32 in wide x 7.72 in high x 14.76 in deep
weight
With Automatic Two-Sided Printing Module:
6.65 kg (14.65 lb) without print cartridges
96
operating environment
Maximum operating conditions:
Temperature: 41 to 104 degree F, 5 to 40 degrees C
Humidity: 15 to 80 percent RH non-condensing
Recommended operating conditions for best print quality:
Temperature: 59 to 95 degrees F or 15 to 35 degrees C
Humidity: 20 to 80 percent RH non-condensing
Storage conditions:
Temperature: -40 to 140 degrees F, -40 to 60 degrees C
power consumption
2 watts maximum when off
4 watts average non-printing
40 watts average when printing
power requirements
Input voltage: 100 to 240 Vac (±10%)
Input frequency: 50/60 Hz (+3 Hz)
Accommodates the worldwide range of AC line voltages and frequencies.
declared noise emissions in accordance with ISO 9296
Sound power level, LWAd (1B=10 dB):
6.0 dB in normal mode
Sound pressure level, LpAm (bystander positions):
49 dB in normal mode
alignment
Skew:
± .152 mm/mm (.006 in/in) on plain paper
± .254 mm/mm (.010 in/in) on hp transparency films
97
media weight
Paper:
U.S. Letter: 60 to 90 g/m2 (16 to 24 lb)
Legal: 75 to 90 g/m2 (20 to 24 lb)
Envelopes: 75 to 90 g/m2 (20 to 24 lb)
Cards: Up to 200 g/m2 (110 lb index max)
Banner paper: 60 to 90 g/m2 (16 to 24 lb)
media handling
Sheets: up to 150
Banners: up to 20 sheets
Envelopes: up to 15
Cards: up to 45 cards
Greeting cards: up to 5 cards
Transparencies: up to 30
Labels: up to 20 sheets of labels (use only U.S. Letter– or A4–sized sheets)
Photo paper: up to 20 sheets
Out tray capacity:
Draft: up to 35 sheets
Normal: up to 50 sheets
Best: up to 50 sheets
media size
Paper:
U.S. Letter: 216 x 279 mm (8.5 x 11 in)
Legal: 216 x 356 mm (8.5 x 14 in)
Executive: 184 x 279 mm (7.25 x 10.5 in)
A4: 210 x 297 mm
A5: 148 x 210 mm
B5-JIS: 182 x 257 mm
98
User defined:
Width: 77 to 216 mm (3.0 to 8.5 in)
Length: 127 to 356 mm (5.0 to 14 in)
Banner:
U.S. Letter: 216 x 279 mm (8.5 x 11 in)
A4: 210 x 297 mm
Envelopes:
U.S. No. 10: 105 x 241 mm (4.3 x 9.5 in)
Invitation A2: 111 x 146 mm (4.37 x 5.75 in)
DL: 220 x 110 mm
C6:114 x 162 mm
Index/greeting cards:
76 x 127 mm (3 x 5 in)
102 x 152 mm (4 x 6 in)
127 x 203 mm (5 x 8 in)
AG: 105 x 148.5 mm
Hagaki: 100 x 148 mm
Labels:
U.S. Letter: 216 x 279 mm (8.5 x 11 in)
A4: 210 x 297 mm
Transparencies:
U.S. Letter: 216 x 279 mm (8.5 x 11 in)
A4: 210 x 297 mm
Photo (with tear-off tab): 102 x 152 mm (4 x 6 in)
print cartridge part numbers
Black: HP 51645A Series or HP No. 45
Tri-color: HP C6578D Series or HP No. 78
Large Tri-color: HP C6578A Series or HP No. 78
99
Bluetooth wireless communications feature
specifications
For more information about your printer’s Bluetooth wireless communications
feature, visit HP’s Website at www.hp.com. Click drivers, type 995c in the
enter product name and number box, then press Enter.
100
infrared printing specifications
range
1 meter (3 feet)
30 degree cones
supported operating systems
Some operating systems supported by infrared technology include:
• MacOS version 8.6
• Palm
supported devices
Some of the devices supported by infrared technology include:
•
•
•
•
PowerBook computers with infrared capability
Some personal digital assistants (including the Palm product line)
Digital cameras with infrared capability
Cellular phones with infrared capability
supported protocols
IrLPT
JetSend
OBEX
101
automatic two-sided printing module
specifications
Automatic Two-Sided Printing Module model no. C6463A
duty cycle
5,000 sides of pages per month
dimensions
324 mm (12.75 in) long x 133 mm (5.25 in) wide x 111 mm (4.37 in) high
weight
0.79 kg (1.75 lbs)
declared noise emissions in accordance with ISO 9296
Sound power level, LWAd (1B=10 dB):
6.1 dB in normal mode
Sound pressure level, LpAm (bystander positions):
48 dB in normal mode
media weight
U.S. Letter and A4 paper: 60 to 90 g/m2 (16 to 24 lb)
Cards: up to 160 g/m2 (90 lb index maximum)
102
minimum printing margins
Letter and Executive:
Left and right margins 6.4 mm (0.25 in)
Top and bottom margins 11.7 mm (0.46 in)
A4:
Left and right margins 3.4 mm (0.134 in)
Top and bottom margins 11.7 mm (0.46 in)
A5, B5, 5 x 8 in Card, and User Defined Size:
Left and right margins 3.17 mm (0.125 in)
Top and bottom margins 11.7 mm (0.46 in)
media size
Paper:
U.S. Letter 216 x 279 mm (8.5 x 11 in)
Executive 184 x 279 mm (7.25 x 10.5 in)
A4 210 x 297 mm
A5 148 x 210 mm
B5 182 x 257 mm
Cards:
127 x 203 mm (5 x 8 in)
User Defined Size:
Minimum
100 mm x 148 mm (3.94 x 5.83 in)
Maximum
216 mm x 297 mm (8.5 x 11.7 in)
103
media type
HP plain paper or HP bright white inkjet paper:
Letter-size, 500 sheets C1824A
A4-size, 500 sheets C1825A
Letter-size, 250 sheets C5976B
A4-size, 250 sheets C5977B
HP photo quality inkjet paper, matte finish:
Letter-size, 100 sheets C7007A
HP photo quality inkjet paper, semi gloss:
Letter-size, 25 sheets C6983A
A4-size, 25 sheets (Europe) C6984A
A4-size, 25 sheets (Asia) C7006A
HP premium inkjet heavyweight paper:
A4-size, 100 sheets C1853A
HP felt-textured greeting card paper, ivory/half-fold:
Letter-size, 20 sheets and 20 envelopes C6828A
HP professional brochure & flyer paper, two-sided gloss:
Letter-size, 50 sheets C6817A
A4-size, 50 sheets (Europe) C6816A
A4-size, 50 sheets (Asia) C6819A
HP professional brochure & flyer paper, two-sided, matte finish:
Letter-size, 50 sheets C6955A
104
minimum printing margins
See the printing margin settings for the following media types:
A4 paper
Left and Right Margins: 3.4 mm (0.134 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 11.7 mm (0.46 in)
letter, legal, and executive paper
Left and Right Margins: 6.4 mm (0.25 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 11.7 mm (0.46 in)
A5, B5, and user defined paper
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (.07 in)
Bottom Margin: 11.7 mm (0.46 in)
cards (3 x 5 in, 4 x 6, 5 x 8, and A6)
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 11.7 mm (0.46 in)
Hagaki postcards
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 11.7 mm (0.46 in)
envelopes
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 1.8 mm (0.07 in)
Bottom Margin: 11.7 mm (0.46 in)
105
banners - A4 (210 x 297 mm [8.27 x 11.7 in])
Left and Right Margins: 3.4 mm (0.134 in)
Top Margin: 0.0 mm (0.00 in)
Bottom Margin: 0.0 mm (0.00 in)
banners - letter (216 x 279 mm [8.5 x 11 in])
Left and Right Margins: 6.4 mm (0.25 in)
Top Margin: 0.0 mm (0.00 in)
Bottom Margin: 0.0 mm (0.00 in)
photo with tear-off tab
Left and Right Margins: 3.2 mm (0.125 in)
Top Margin: 3.2 mm (0.125 in)
Bottom Margin: 3.2 mm (0.125 in)
106
system requirements
Your computer should meet the following requirements:
USB connection
PowerPC MacOS-based computer with a USB port
MacOS version 8.6 or later
Minimum 32 MB RAM, 64 MB recommended
8 MB (minimum) available hard-disk space
AppleTalk connection
68030 or 68040 Mac or PowerPC MacOS-based computer
MacOS version 7.6.1 or later
Minimum 32 MB RAM, 64 MB recommended
8 MB (minimum) available hard-disk space
107
Index
a
change printers 17
chooser
using to select default printer 12
clean panel 70
cleaning print cartridge
automatic 61
manual 62
cleaning printer case 66
color graphics 95
ColorSmart III 2
controlling page layout 14
custom paper sizes
editing 19
alignment 97
AppleTalk
network connection 12 46
Automatic default printer setting 8
Automatic Paper-Type Sensor 2 8 52
disabling 53 78
print quality 91
printing problems 92
problems 91
troubleshooting 78
Automatic Two-Sided Printing
Module 2 7 50
only one page prints 90
printing problems 86
specifications 102
supported paper types 50
d
damage to printer 59 67
decreasing ink density 81
default print settings 17
default printer setting
Automatic 8
delete a print request 16
desktop printing 18
digital photos 32
dimensions 96
duty cycle 95
b
banner paper 37 38
banner printing 11
banner printing problems 83
banners
printing 37
binding
book 42
tablet 42
blank pages printing 79
Bluetooth wireless feature 2 8
book binding 42
built-in memory 95
business card printing 29
buttons 96
Cancel 5
Power 6
Resume 6
e
edit custom paper sizes 19
envelope printing 10
guidelines 22 24
single 21
stack 23
f
flashing lights 72 74
all lights flashing 73
Power light 72
Print Cartridge light 73
Resume light 72
c
calibrate panel 70
calibration page 60
change print order 16
108
g
l
greeting card printing 33
greeting cards
printing
guidelines 34
label printing 27
guidelines 28
lights 96
Bluetooth connection 6
flashing 72 74 84
Power 6
Print Cartridge Status 6 55 56 60
Resume 6
h
hold a print request 16
HP Deskjet printer features 2
HP Deskjet utility 70
HP photo paper 32
HP products and supplies
information 70
m
manual two-sided printing 8 41
guidelines 43
margins 105
banners 106
cards 105
envelopes 105
paper 105
photo paper with tear-off tab 106
postcards 105
setting 19
mark a print request as urgent 16
media sizes 98
media weight 98
memory 95
minimum printing margins 19 105
mirror image 14 40
missing lines or dots 61
mouse icon 3
i
In tray 6 9
index card printing 29
infrared lens 7 46
infrared printing 2 46
IrLPT 101
OBEX 101
problems 84
specifications 101
supported devices 101
supported operating systems 101
supported protocols 101
with HP PhotoSmart Digital Camera 48
positioning devices 48
with Palm Pilot 47
beaming 47
positioning devices 47
with PowerBook 46
positioning devices 46
ink density
adjusting sliders 81
decreasing 81
ink drying time 81
ink level panel 70
ink streaks 61 62
installing automatic two-sided printing
module
automatic two-sided printing
module 49
IrDA 46
iron-on transfer printing 39
guidelines 40
n
network connection
AppleTalk 12
noise emissions 97
note icon 3
o
operating environment 97
orientation
paper 14
Out tray 6 10
Out tray extension 11
109
low ink 55 57
maintaining 68
missing 57
part numbers 69
refilling 67
warranty exclusion 67
removing debris 63
replacing 58 79
status 56
status icons 56
storing 68
troubleshooting problems with 57
when to clean 61
print cartridge cradle 58
cleaning 64
Print Cartridge Status icons 56
Print Cartridge Status light 55 56 60
print dialog box
cancel 17
default print settings 17
preview 17
save current settings 17
using the buttons 17
print options
selecting 15
print quality 81
print request
deleting 16
holding or pausing 16
marking as urgent 16
sorting or changing order 16
print settings
default 8 17
selecting 14
print speed 2 77 95
black text 95
mixed text with color graphics 95
print technology 95
printable area 19 105
printer
changing 17
cleaning cartridges 62
cleaning case 66
damage to 67
dimensions 96
I/O interface 96
p
page layout
controlling 14
paper size 14
rotate 180 degrees 14
panels
hp deskjet utility 70
paper alignment 97
paper capacity 98
paper does not come out of printer 74
paper jams 72 75
clearing 72
in Automatic Two-Sided Printing
Module 87
in Rear Access Door 75
paper orientation 14
paper sizes 98
paper trays 6 9
In tray 9
Out tray 10
Out tray extension 11
paper types 98
determining automatically 52
part of document missing 80
pause a print request 16
photo paper printing resolution 95
photograph printing 31
guidelines 32
PhotoREt 2 95
photos printing incorrectly 82
poor print quality 81
poster printing 35
guidelines 36
power consumption 97
print cartridge
aligning 81
checking status 56 81
cleaning
automatic 61
manual 62
cleaning debris 62
copper contacts 59
defective 57
improper installation 57
ink nozzle plate 62
ink nozzles 59
110
media sizes 98
media types 98
media weight 98
minimum printing margins 19 105
noise emissions 97
operating conditions 97
operating environment 97
paper alignment 97
paper capacity 98
paper sizes 98
power consumption 97
print cartridge cradle noise 66
voltage 97
weight 96
printer does not turn on 76
printer features 5
printer memory 95
printer not printing 74
printer specifications 95
printer status
flashing lights 72
printer too slow 77
printing
automatic two-sided 51
banners 37
guidelines 38
business cards 29
guidelines 30
envelopes
guidelines 22 24
single 21
stack 23
from the desktop 18
greeting cards 33
guidelines 34
index cards 29
guidelines 30
iron-on transfers 39
guidelines 40
labels 27
guidelines 27 28
manual two-sided 41
guidelines 43
mirror image 40
photographs 31
guidelines 32
posters 35
guidelines 36
restarting 17
small media 29
guidelines 30
stopping 17
transparencies 25
guidelines 26
printing margins 19 105
minimum 19 105
setting 19 105
printing test page 65
printout problems 79
r
Rear Access Door 43 72
refilling print cartridge 67
register panel 70
registering your hp deskjet printer 70
restart printing 17
restarting printer
when to restart 73
s
scaling 14
selecting print options 15
selecting the default printer
using other options 13
using the chooser 12
setting 19
small media printing 29
software compatibility 95
sort print order 16
specifications 95
Automatic Two-Sided Printing
Module 102
infrared printing 101
minimum printing margins 19 105
print cartridges 99
system requirements 107
stack of envelopes 23
stop printing 17
support panel 70
surge protector 6
symbols 3
111
system requirements 107
AppleTalk connection 107
MacOS versions 107
USB connection 107
two-sided printing
automatic 7 50
noise emissions 102
paper types 102
printing margins 103
specifications 102
manual 8 41
two-sided safe margins 14
t
tablet binding 42
test panel 70
text resolution 95
transparency printing 25
guidelines 26
troubleshooting
automatic paper type option 78
Automatic Paper-Type Sensor
problems 91
Automatic Two-Sided Printing Module
only one page prints 90
problems 86
banner printing problems 83
blank pages printing 79
complex documents 77
document printing at angle 79
flashing lights 72 74
infrared light flashing 84
infrared printing problems 84
new print setting not shown 81
paper does not come out of printer 74
paper ejected 92
paper jams 72 75 87
part of document missing 80
photos printing incorrectly 82
poor print quality 81
print cartridges 79
printer does not turn on 76
printer not printing 74
printer too slow 77
printout problems 79
USB connection problems 78
u
USB connection 12
problems 78
w
warning messages 3
warnings icon 3
Website
registering your hp deskjet printer 70
WOW panel 70
112
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