User Manual - Oyen Digital
Rev.06
1
Table of Contents
GENERAL INFORMATION ................................................................................................5
COPYRIGHT ......................................................................................................................................................................... 5
NOTICES AND CLASSIFICATIONS............................................................................................................................ 5
CONTACT US ....................................................................................................................................................................... 5
PRECAUTIONS FOR THE RAID SYSTEM....................................................................6
INTRODUCTION ..............................................................................................................7
FEATURES............................................................................................................................................................................ 7
SYSTEM REQUIREMENT............................................................................................................................................... 8
PC......................................................................................................................................................................................... 8
MAC..................................................................................................................................................................................... 8
OPTIONAL ACCESSORIES............................................................................................................................................. 8
PACKAGE CONTENTS..................................................................................................................................................... 9
RC-M4SP (SATA-USB 2.0/3.0) ................................................................................................................................ 9
RC-M4DJ (SATA-eSATA/USB 2.0 Combo) ......................................................................................................... 9
RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800 combo) ...........................................10
SYSTEM UNIT VIEWS.....................................................................................................11
FRONT VIEW.................................................................................................................................................................... 11
TOP & COVER VIEWS (Exposed)........................................................................................................................... 11
REAR VIEW....................................................................................................................................................................... 12
RC-M4SP (SATA-USB 2.0/3.0) ..............................................................................................................................12
RC-M4DJ (SATA-eSATA/USB 2.0 combo) ........................................................................................................12
RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800 combo) ..........................................13
INSERTING/REPLACING THE HARD DRIVES IN THE RAID SYSTEM .................................14
FASTEN THE HANDLES ONTO THE HARD DRIVES..................................................................................... 15
CONNECTING THE RAID SYSTEM TO A COMPUTER.................................................................................. 18
LCM...............................................................................................................................21
LCM BUTTONS ................................................................................................................................................................ 21
BASIC MENU..................................................................................................................................................................... 21
MAIN MENU DESCRIPTIONS................................................................................................................................... 22
SUB MENU DESCRIPTIONS ...................................................................................................................................... 22
QUICK SETUP...............................................................................................................................................................22
DISK MANAGER ..........................................................................................................................................................22
SYSTEM MANAGER ...................................................................................................................................................22
RAID CONFIGURATION .............................................................................................................................................. 23
RAID MASTER ...............................................................................................................25
INSTALLATION............................................................................................................................................................... 25
INSTALLATION FOR MAC.......................................................................................................................................25
INSTALLATION FOR PC...........................................................................................................................................25
BASIC MODE MENU ......................................................................................................28
RAID AND DISK INFORMATION ............................................................................................................................ 29
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EVENT LOG ....................................................................................................................................................................... 30
BASIC RAID CONFIGURATION................................................................................................................................ 31
SET UP RAID MODE ..................................................................................................................................................31
CHANGING OR DELETING AN ALREADY ASSIGNED RAID MODE.......................................................34
ADVANCED MODE MENU .............................................................................................37
EMAIL NOTIFICATION & EVENT SETTINGS ................................................................................................... 38
ADVANCE RAID CONFIGURATION....................................................................................................................... 40
SET UP RAID MODE ..................................................................................................................................................40
CHANGING OR DELETING AN ALREADY ASSIGNED RAID MODE.......................................................42
ADDING OR CHANGING A SPARE .......................................................................................................................45
DELETING A SPARE ..................................................................................................................................................46
FIRMWARE INFORMATION..................................................................................................................................... 49
RAID SETTINGS .............................................................................................................................................................. 51
NUMBER OF DISKS SUPPORTING EACH RAID MODE ....................................................52
CONNECTING MULTIPLE DEVICES .................................................................................52
SAFE REMOVAL OF THE RAID SYSTEM ..........................................................................52
LED INDICATORS ...........................................................................................................53
POWER LED x 1 .............................................................................................................................................................. 53
RAID ALERT LED x 1.................................................................................................................................................... 53
HDD LED x 8..................................................................................................................................................................... 54
EXTERNAL BOOTUP.......................................................................................................55
PC.......................................................................................................................................................................................55
MAC...................................................................................................................................................................................55
DISK VOLUME OVER 2TB...............................................................................................56
BACKUP KIT...................................................................................................................57
HOW TO BACKUP A MODIFIED HARD DRIVE................................................................................................ 58
GLOSSORY.....................................................................................................................59
LCM DISPLAY OF STATUS......................................................................................................................................... 59
RAID MASTER POPUP WINDOWS OF STATUS .............................................................................................. 60
REBUILDING.................................................................................................................................................................60
BROKEN..........................................................................................................................................................................60
DEGRADE (IN DANGER) .........................................................................................................................................60
RAID MODES.................................................................................................................................................................... 61
RAID 0 (STRIPING)....................................................................................................................................................... 61
RAID 1 (MIRRORING).................................................................................................................................................. 62
SPAN..................................................................................................................................................................................... 63
CLONE.................................................................................................................................................................................. 63
RAID 5.................................................................................................................................................................................. 64
RAID 1+0............................................................................................................................................................................ 64
JBOD (None RAID)......................................................................................................................................................... 65
HOT SWAP......................................................................................................................................................................... 65
HOTSPARE (MANUAL OR AUTOMATIC REBUILD)...................................................................................... 66
REBUILD.........................................................................................................................................................................66
eSATA PCI EXPRESS CARD INSTALLATION .....................................................................68
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SYSTEM REQUIREMENTS ......................................................................................................................................... 68
HARDWARE INSTALLATION................................................................................................................................... 68
DRIVER INSTALLATION ............................................................................................................................................ 69
VERIFY DRIVER INSTALLATION........................................................................................................................... 69
MAC OS............................................................................................................................................................................69
WINDOWS OS...............................................................................................................................................................69
WINDOWS 2003 and XP .........................................................................................................................................70
WINDOWS 2000 .........................................................................................................................................................70
Q&As ............................................................................................................................71
GENERAL ........................................................................................................................................................................... 71
HARD DRIVE CAPACITY............................................................................................................................................. 71
DISCREPANCY IN REPORTED & ACTUAL SIZE CAPACITY ...................................................................... 72
RAID 1+0............................................................................................................................................................................ 72
REBUILD............................................................................................................................................................................. 73
RAID MODE PASSWORD............................................................................................................................................ 73
RAID MASTER: USER NAME OR PASSWORD ERROR................................................................................. 73
RAID MASTER: FAILED RAID.................................................................................................................................. 74
RAID MASTER: ADJUST HARD DRIVE STORAGE SIZE............................................................................... 75
APPENDIX .....................................................................................................................76
SPECIFICATIONS............................................................................................................................................................ 76
LCM PROCESS TREE..................................................................................................................................................... 77
QUICK SETUP...............................................................................................................................................................77
DISK MANAGER ..........................................................................................................................................................78
SYSTEM MANAGER ...................................................................................................................................................79
4
GENERAL INFORMATION
COPYRIGHT
Copyright @ 2011 Data Watch Technologies Co., Ltd. All rights reserved. No
part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise, without the prior written consent of Data Watch
Technologies Co., Ltd or ONNTO Corporation.
The product information provided in this manual is subject to change without
prior notice and does not represent a commitment on behalf of the vendor. The
vendor assumes no liability or responsibility for any errors that may appear in this
manual.
NOTICES AND CLASSIFICATIONS
FCC-B Radio Frequency Interference Statement
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications.
CONTACT US
We are committed to offer economical, high-quality connectivity and storage
enclosure solutions to the market. Your questions, inquiries or comments are
welcomed. For the latest version of User Manual & Technical Support, please go
to our website at www.data-tale.com or www.datawatchtech.com.
Data Watch Technologies Co., Ltd.
3F, No. 60, Lane 321, Yang Guang St.,
Nei Hu, Taipei 114 Taiwan
Tel: +886-2-8797-8868
Fax: +886-2-8797-4801
Email: info@datawatchtech.com
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PRECAUTIONS FOR THE RAID SYSTEM
♦ Any loss, corruption, or destruction of data is the sole responsibility
of the user of the RAID System. Under no circumstances will the
manufacturer be held liable for the recovery or restoration of any
data.
♦ Installation of RAID MASTER software in the host computer is required for
proper operation.
♦ The main circuit board of the RAID System is susceptible to static
electricity. Proper grounding is required to prevent electrical damage to
the RAID System unit or other connected devices, including the host
computer. Always place the RAID Unit on a smooth surface and avoid all
dramatic movement, vibration and percussion.
♦ Do NOT allow water to enter the RAID Unit.
♦ Installation of additional equipment in the host computer may be required.
Visit our website to download the latest product information updates.
♦ Do NOT attempt to service this unit yourself. Disassembling the RAID
Unit’s inner parts will expose you to dangerous voltages or other hazards.
♦ Do NOT block the ventilation. Proper airflow is required to ensure reliable
operation and to prevent overheating.
♦ Do unplug the RAID Unit from the electrical outlet when not in use to
provide an ecological friendly environment.
♦ Use only the power supply cable provided with the RAID Unit.
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INTRODUCTION
Thank you for purchasing the DataTale SMART 4-bay RAID System. The
DataTale SMART 4-bay RAID System with LCM panel and RAID MASTER
(Graphic User Interface) provides massive storage capacity and advanced RAID
configuration options in a desktop storage device. The LCM and RAID MASTER
allow easy configuration of RAID Modes: JBOD (None RAID), RAID 0 (Striping),
RAID 1 (Mirroring), Span, Clone, RAID 5, RAID 1+0, and optional HotSpare.
The installation instructions in this manual apply to the following models:
RC-M4SP (SATA-USB 2.0/3.0)
RC-M4DJ (SATA-eSATA/USB 2.0 combo)
RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800 combo)
Please thoroughly read and follow the instructions provided in this manual.
Failure to do so may result in damage to the RAID System, and any or all of the
connected devices.
FEATURES
Supports current SATA II compliant hard drives, fully backward compatible
with SATA 1.0 and SATA 1.0a compliant hard drives
Connects flexibly via USB 2.0/3.0, eSATA, IEEE 1394a, and IEEE 1394b
ports (depends upon model)
Provides JBOD (None RAID), RAID 0 (Striping), RAID 1 (Mirroring), Span,
Clone, RAID 5, RAID 1+0, and optional HotSpare for effective storage
management
Supports Automatic Rebuild in Raid 1+HotSpare, Clone+HotSpare, and RAID
5+HotSpare.
Configures RAID modes easily using LCM or RAID MASTER, no IT expertise
required
Monitors system status via LED indicators, LCM, or RAID MASTER
Prevents over-tightened hard drives with auto-limiting segmented screws
Features a trayless function with the SmartGuider* and user-friendly design
enables effortless hard drive hot-swapping
Dissipates heat efficiently with aluminum housing
Maximizes airflow with silent fans and mechanical designs
Supports hot-plug and hard drive hot-swap
Supports both online and offline rebuild
SmartGuider* is a trayless device that utilizes the simplicity of a handle and
screws. The integrated handle is attached to the hard drive with auto-limiting
segmented screws. Then, the entire setup can be slide into the unit by aligning
the screws with the specially designed guides. This enables flexibility in removal
and insertion of the hard drives with ease.
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SYSTEM REQUIREMENT
To use the DataTale SMART 4-bay RAID System, the minimum system
configuration in the host computer require the following:
PC
1GHz or faster CPU
512MB of RAM
Microsoft Windows 2000, XP, 2003, Vista, 2008, 7 or higher
One available USB, eSATA, IEEE 1394a, or IEEE 1394b port (depends
upon model)
MAC
Macintosh PowerPC or Intel processors
512MB of RAM
Mac OS X 10.4 or higher
One available USB, eSATA, IEEE 1394a, or IEEE 1394b port (depends
upon model)
3.5” SATA compatible hard drive is required for the RAID System unit.
Once the hard drives are formatted, the actual available storage capacity can
vary depending on the selected operating environment (normally 5-10 % less).
Any loss, corruption, or destruction of data is the sole responsibility of the
user of the RAID System. Under no circumstances will the manufacturer be held
liable for the recovery or restoration of any data.
OPTIONAL ACCESSORIES
eSATA PCI, PCI-X, or PCI-Express Card
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PACKAGE CONTENTS
RC-M4SP (SATA-USB 2.0/3.0)
RC-M4DJ (SATA-eSATA/USB 2.0 Combo)
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RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800
combo)
Please keep all package contents and packaging material in the event that
the product must be returned.
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SYSTEM UNIT VIEWS
FRONT VIEW
RAID Alert
HDD 1
HDD 2
HDD 3
HDD 4
Power
Up
Down
Esc
Enter
The status
indication of each
LED indicator is
listed under the
LED INDICATORS
section.
LCM Panel
TOP & COVER VIEWS (Exposed)
HDD Slots
(indicate HDD 1 through HDD 4)
4 Spare HDD Screws
Handles
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REAR VIEW
RC-M4SP (SATA-USB 2.0/3.0)
Power Switch
USB 3.0 Type B
DC IN
DC IN
Lock Port / Slot
RC-M4DJ (SATA-eSATA/USB 2.0 combo)
Power Switch
eSATA
eSATA Port
DC IN
USB 2.0 Type B
DC IN
Lock Port / Slot
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RC-M4QJ (SATA-eSATA/USB 2.0/FireWire 400/FireWire 800
combo)
FireWire 800
(2 ports)
FireWire 400
Power Switch
eSATA
eSATA Port
DC IN
USB 2.0 Type B
DC IN
Lock Port / Slot
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INSERTING/REPLACING THE HARD DRIVES IN
THE RAID SYSTEM
To assemble the RAID System, please follow the steps listed in the instructions
below:
1. Place the RAID System with its front view facing you. Position one hand on
the front edge and one on the back edge of the top lid. Simultaneously, push
the lid in the direction away from you, front to back, using your thumbs.
A “click” sound would indicate the release of the top lid security clasp.
2. Lift the top lid up to remove and expose the top view (or hard drive slots).
Take out the handles from the enclosure itself and locate the hard drive
screws in the packaging box.
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FASTEN THE HANDLES ONTO THE HARD DRIVES
3. Place the hard drive with the metal cover side facing up and ensure that the
interface connectors are oriented toward your left side.
Connectors
4. Position the handle to the hard drive end, which is facing away from the
interface connectors, and align it with the screw hole openings.
Connectors
15
5. Fasten the handle onto the hard drive by inserting and tightening the screws
on both ends of the handle.
6. Finally, test sliding the handle to make sure that the holes glide smoothly on
the screw guides.
Repeat the same procedures for rest of the hard drives.
The auto-limiting segmented screws are designed to prevent the hard drives
or/and the handles from damages due to over-tightening. Furthermore, this
design makes the handle slide easily without any tightness.
16
9. Hold the hard drive with the metal cover side facing you and the handle
attached on the upward position.
When inserting the hard drive on its reverse side, the SmartGuider*
System won’t be able to align and the hard drive cannot be inserted.
10. Align the handle with the guide rails and slide the hard drive into the indicated
slot. Firmly push downward until a “thump” sound is heard. Repeat the same
procedures for the rest of hard drives.
In most cases, you would need to firmly push the trays to a close until a
“thump” sound is heard.
17
11. Place RAID System with its front view facing you and the top lid on. Position
one hand on the front edge and one on the back edge of the top lid.
Simultaneously, push the lid firmly downward and toward you, back to front.
A “click” sound would indicate grasp of the top lid security clasp.
CONNECTING THE RAID SYSTEM TO A COMPUTER
DC IN
eSATA
1. Connect the AC/DC power adapter.
18
eSATA
DC IN
2. Insert both ends of the USB, eSATA or FireWire cable(s) into the
corresponding port of the RAID System and the host.
The RAID System should only be connected to a host computer via one
interface. Connection of the system to a computer via two or more interfaces
simultaneously is not recommended, especially when doing data transfer.
3. Turn the power switch to the “on” position.
DC IN
eSATA
ON
19
4. When connected, the Power LED light will become steadily green, and the
Hard Drive LED lights will become white and blink about 15 seconds. If the
hard drives are inside the RAID System, the Hard Drive LED lights will remain
steadily white; and the LCM Panel will show “Initializing…”, then “DataTale
ONNTO Corp.”. If there are no hard drives inside the RAID System, the Hard
Drive LED lights will turn off after blinking; and the LCM Panel will only show
“DataTale ONNTO Corp.”.
DataTale
ONNTO Corp.
5. You are now ready to begin using your RAID System!
Ready
to go!
ON Dat
N T aT
O ale
Co
rp
.
Due to compatibility issues, if you use the eSATA interface to do the data
transfer, the Silicon Image eSATA host controller is highly recommended.
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LCM
The LCM on the DataTale 4-bay Smart RAID System will display basic
information for the inserted hard drives, RAID System itself, and basic RAID
function operations.
LCM BUTTONS
BUTTON
MEANING
X
Esc or “No”
Enter or “Yes”
↵
Up (Arrow)
∧
Down (Arrow)
∨
BASIC MENU
Initializing...
Initializing...
DataTale
ONNTO Corp.
Main Menu
Quick Setup
Main Menu
Disk Manager
Main Menu
System Manager
Disk Manager:
Select: Disk 1
Quick Setup:
Create One RAID
Quick Setup:
Delete All RAID
System Manager:
System Info.
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System Manager:
Change Password
System Manager:
Logout From Menu
MAIN MENU DESCRIPTIONS
Quick Setup: Enables general basic set up functions.
Disk Manager: Provides basic information of specified hard drive.
System Manager: Supplies basic RAID System information, and
password or access capabilities.
SUB MENU DESCRIPTIONS
QUICK SETUP
Create One RAID: To assign and create the RAID System’s inserted hard
drives into a preferred RAID Mode. Also to set up a RAID Mode Password
for this particular RAID mode’s hard drives.
Delete All RAID: To delete the current RAID Mode setup in the RAID
System’s inserted hard drives.
DISK MANAGER
Select Disk: To retrieve detailed information regarding the selected disk
such as model, serial number, firmware version, total capacity, capacity
not used, and disk status.
SYSTEM MANAGER
System Info: To retrieve detailed information regarding the RAID System
such as firmware version and control number.
Change Password: To set up or change the password for access to the
LCM operations only. This is not the same as the RAID Mode Password
set up via the RAID MASTER and LCM (Create One RAID).
Logout From Menu: To esc or exit from the menu.
Complete “LCM Process Tree Guideline” is provided under “APPENDIX”
section.
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RAID CONFIGURATION
To assign and create the RAID System’s inserted hard drives into a preferred
RAID Mode, using the LCM only, please follow the steps listed in the instructions
provided below:
1. Turn ‘On’ the RAID System. After “initializing”, it will display “DataTale
ONNTO Corp.”. Under Main Menu, press Down Button (∨
∨) to select
‘Quick Setup’ and press Enter (↵
↵).
Main Menu
Quick Setup
2. Select ‘Create One RAID’ and press Enter (↵
↵).
Quick Setup:
Create One RAID
3. Use the Up (∧
∧) and Down Buttons (∨
∨) to select which RAID Mode to use.
Select Level:
RAID 0
If not enough hard drives are inserted inside the RAID System, then it
will display “Disk Not Enough, Cannot Create!”
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4. Enter the ‘password’. This password is the same one for RAID MASTER.
Not the individual password for the LCM operation itself.
Enter Password:
If a ‘password’ has not been created yet, please enter a new one. If
prefer not to enter a password, simply leave it blank and press Enter (↵
↵).
Please refer to the RAID MODE PASSWORD section under “Q&A”.
5. After verifying the ‘password’, it will display “Are You Sure? Enter: Yes Esc:
No”. Press Enter (↵
↵) to confirm or Esc (X) to cancel.
Are You Sure?
Enter:Yes Esc:No
6. Then, the RAID System will begin processing the preferred RAID Mode
and display “Waiting System Re-initialize…”. Once completed, the RAID
System is ready for usage under the chosen RAID Mode!
Waiting System
Re-initialize.....
For rest of the LCM functions, please use the provided buttons to operate.
They are very intuitive and easy to follow.
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RAID MASTER
The RAID MASTER is a newly-designed GUI Software specifically for our
DataTale SMART 4-bay Smart RAID System. The drivers of the RAID MASTER
for both PC and Mac are provided via CD or our website. It provides a more
convenient yet modern way to manage your RAID System.
The RAID System can still be managed using the basic LCM provided.
INSTALLATION
To install the RAID MASTER via CD, please insert the provided CD in the
package. To install the RAID MASTER via online, please download the
appropriate driver from our website at www.data-tale.com or
www.datawatchtech.com before beginning the installation process.
INSTALLATION FOR MAC
Please follow the steps listed in the instructions provided below:
1. If using the installation CD, please copy the driver for MAC to your
Desktop. Double click the driver to decompress. Then, open the folder
stating “RAID MASTER MAC_vx.xx.xx”.
2. Once opened, please double click on the “RAID MASTER” to open the
program.
Due to MAC’s OS, installation and un-installation of RAID MASTER is
unnecessary. Simply open the folder containing the program and double click
to start.
INSTALLATION FOR PC
Please follow the steps listed in the instructions provided below:
1. If using the installation CD, please copy the driver for Windows to your
Desktop. Double click the driver to decompress. Then, open the folder
stating “RAID MASTER Windows_vx.xx.xx”.
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2. Once opened, please double click on the icon stating “Setup.exe” to begin
set up.
Due to WINDOWS OS, installation and un-installation is necessary to
operate the RAID MASTER. When there’s a newer version of RAID MASTER,
the previous version needs to be un-install first before installing the new
version of the software.
3. Once clicked, this image stating “DataTale RAID MASTER-Installation
Wizard” should appear. Click on “Install” to continue.
26
4. Then, this image stating “The Installation Wizard has successfully installed
the driver” should appear. If choose to launch the RAID MASTER
immediately after installation, click on the icon stating “Launch the
application right now”. If not, then make sure the icon is not “checked”.
Once decided, click on “Finish” to finish the installation.
5. Once the installation is completed, the RAID MASTER Menu page should
appear.
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BASIC MODE MENU
RAID AND DISK INFORMATION: Provides the basic
information for the RAID System itself once the RAID System is connected
to the host. For example, the Controller information, serial number for
each inserted hard drives, what kind of RAID format is assigned for each
inserted hard drives, and much more.
EVENT LOG: Records all process completed for the RAID
System and can be saved to a text format file.
BASIC RAID CONFIGURATION:
o Provides the basic RAID Mode setup and configuration.
o Give a place to insert and apply a password to protect any changes
done on the RAID System.
o Shows what type of RAID Mode is setup at the moment for the
inserted hard drives.
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RAID AND DISK INFORMATION
To retrieve the basic information for the RAID System, please connect the RAID
System to the host and open the RAID MASTER. Once connected, click on the
first sub-menu icon (top) and two types of information will appear:
1. The connected RAID System(s) information with brand model and serial
numbers for each inserted hard drives. Because the RAID MASTER can
manage more than “one unit of the RAID System”, each RAID System
connected to the host computer will reflect as “Controller” and in
numbering order “Controller 1, Controller 2, …” respectively.
Due to chipset configuration, the Controller List will reflect the hard
drives as “M0, M1, M2, and M3” for “hard drives 1, 2, 3, 4”, respectively.
2. The type of RAID Mode is assigned and available storage capacity for
each inserted hard drives.
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EVENT LOG
To keep a copy of all the recorded process and status for the RAID System,
please complete using the following steps:
1. Click on the second sub-menu icon (middle). Once clicked, a list of
process recording should appear as the “Event Log Viewer”. Each row
should provide information such as: number of each event listing the
oldest one first, issued module chosen and completed, date and time for
the action, type of information provided for user, and memo note for each
type.
2. To save a copy of the recorded list, please click on the icon “Save To File”.
The “Clear” icon will erase all previous event logs permanently.
30
3. Once clicked, the box stating “Save the event logs to a file” should appear.
Once appeared, please type in the file name and file type preferred, and
select the location to save the file. Then, click on the “Save” icon.
4. Once saved, it will appear as a text format file (.txt).
This file is important to save and provide essential information for our
service team, especially when there’s something wrong with the RAID System
and it needs service.
BASIC RAID CONFIGURATION
SET UP RAID MODE
To setup the RAID System under the Basic Mode, please complete using the
following steps:
1. Please click on the third sub-menu icon (bottom). Once clicked, a list of
RAID Mode options and basic information of the inserted hard drives
should appear as the “Basic RAID Configuration”.
31
2. Select the preferred RAID Mode option on the list. Once selected, the
RAID MASTER will automatically update the information on the right side
for the inserted hard drives if are assigned the chosen RAID Mode. If
decided to insert a password for change protection, please place it inside
the password box.
Then, click on the “Apply” icon to begin.
Please review the RAID MODE PASSWORD section under “Q&As” for
more information.
Please review the RAID Mode options under “Glossory” to choose the best
suitable RAID Mode for your needs and desire. If the number of inserted hard
drives does not qualify for a particular RAID Mode, the option to choose that
RAID Mode will not be available (faint image).
3. Once selected, the RAID MASTER will give an alert popup window stating
“specifying a basic RAID confirmation will result in all previous volumes
being deleted and the data will be lost”. Click on “Yes” icon to confirm.
32
4. Once selected, the RAID MASTER will begin processing the chosen RAID
Mode onto the inserted hard drives. A popup window will appear
reflecting status.
5. Once the process is completed, the same popup window will reflect the
process-recording note for the “Event Log Viewer”. Click on the “OK” icon
to confirm.
6. The inserted hard drives will reflect the assigned RAID Mode and show
the basic information for them. The RAID System is now ready to be used
under the preferred RAID Mode!
33
CHANGING OR DELETING AN ALREADY ASSIGNED RAID
MODE
To change the current assigned RAID Mode for the inserted hard drives for the
RAID System under the Basic Mode, the previous RAID Mode must be deleted
first. Please complete using the following steps:
Changing the RAID Mode deletes all data stored on the hard drives. If you
have saved data in the drives, backup all data before changing the RAID Mode.
1. Please click on the third sub-menu icon (bottom). Once clicked, the
current assigned RAID Mode basic information should appear for the
inserted hard drives and the option to “DELETE ALL RAID” under the list
of RAID Mode options.
Select the “DELETE ALL RAID” on the list. Once selected, the “Apply”
icon will light up and click on it to begin.
34
If a password was already set up for the previously assigned RAID Mode, it
needs to be input now inside the password box. If it is not correct or not inputted,
then a popup window reflecting error will appear.
2. Once selected, the RAID MASTER will begin running the previous RAID
Mode from the inserted hard drives. A popup window will appear giving a
warning and asking for confirmation. Click on “Yes” to continue.
3. Once confirmed, the RAID MASTER will begin deleting the previous RAID
Mode from the inserted hard drives. A popup window will appear
reflecting status.
35
4. Once the process is completed, the same popup window will reflect the
process-recording note for the “Event Log Viewer”. Click on the “OK” icon
to confirm.
5. The inserted hard drives will now reflect as “unreleased” and the current
basic information for them are available. The RAID System is now ready
to be re-assigned and formatted for a new RAID Mode!
36
ADVANCED MODE MENU
EMAIL NOTIFICATION & EVENT SETTINGS: Available to set
up Email Notification (such as in event of errors, alerts, and changes to
the RAID System) and Event Settings based on preference.
ADVANCE RAID CONFIGURATION: Similar to Basic RAID
configuration with additional options.
o Select which hard drives and their storage capacities
o Perform a combination of RAID Modes at same time. For example,
creating two sets of RAID 1 or have a combination set of RAID 0
and RAID 1.
o Assign an additional hard drive as the spare and will perform
automatic rebuild when another hard drive already in a RAID Mode
setup fails (for RAID 1, CLONE, and RAID 5 only.)
FIRMWARE INFORMATION: Provides Controller’s firmware
information such as product name, firmware version, manufacturer, and
flash number. Also, gives an option to update the firmware when
necessary.
RAID SETTINGS: Allow set up of RAID Standby Timer Settings
and RAID Rebuild Priority Settings based on preference.
37
EMAIL NOTIFICATION & EVENT SETTINGS
To set up the Email Notification and the Event Settings based on preference,
please complete using the following steps:
1. Enter all the necessary information.
SMTP Server Name: Enter the address of the mail server.
SMTP Server Port: Enter the mail server’s port number.
Sender E-mail: Enter the sender’s E-mail address for this server.
Sender Username: Enter the sender’s username for this server.
Sender Password: Enter the sender’s password for this server.
The password will be authenticated by the specified mail server
when sending an E-mail.
Recipient E-mail(s): Enter the E-mail address(es) of persons to
receive a notification email. Must enter “;” between E-mail
addresses for multiple recipients.
2. Select the preferred settings for the Event Settings by checking or unchecking them.
To clear the previous settings, click on the “X” icon.
38
3. To send a test E-mail to the recipient(s)’ E-mail accounts before
confirming, click on the “Send Mail Test” icon on the bottom.
If a test E-mail has been sent already, a popup window reflecting status will
appear and state “It has sent a test mail to the specified recipient(s) already”.
4. To load user’s information from a previously-saved profile, click on the
“Load From Profile” icon.
5. To save the current profile onto the host, click on “Save To Profile” icon.
6. Finally, click on “Apply” icon to confirm the Event Notification and Event
Settings preferences. A popup window will appear to reflect status by
stating “Apply the email notification and event settings successfully”.
39
ADVANCE RAID CONFIGURATION
SET UP RAID MODE
To setup the RAID System under the Advance Mode, please complete using the
following steps:
1. Please click on the second sub-menu icon (second top). The general
information of the inserted hard drives should appear as the “Advance
RAID Configuration”.
Then, click on “Create RAID” under “Configure RAID” box.
2. Under the “Create RAID” box, click and choose the preferred RAID Mode
under “Select a RAID type” option list. Once selected, the RAID MASTER
will automatically update the information on the right side for the inserted
hard drives if are assigned the chosen RAID Mode. Then, click on the
“Apply” icon to begin.
40
Please review the RAID Mode options under “Glossory” to choose the best
suitable RAID Mode for your needs and desire. If the number of inserted hard
drives does not qualify for a particular RAID Mode, the option to choose that
RAID Mode will not be available (faint image). Under Advance Mode, more than
one set of RAID Modes can be performing at the same time Modes at same time.
For example, to create two sets of RAID 1 or to have a combination set of RAID
0 and RAID 1. Please make sure the number of hard drives match with its
selected RAID Mode.
If decides to insert a password for change protection, please place it inside
the password box. If decides to only use certain hard drives, check or uncheck
the hard drives to use based on preference. If decides to adjust the hard drives’
storage capacities, click on the hard drive you would like to adjust and move the
slide guide bar on the bottom of all hard drives from right to left.
3. Once selected, the RAID MASTER will give an alert popup window stating
“specifying an RAID configuration will result in all previous volumes being
deleted and the data will be lost”. Click on “Yes” icon to confirm.
4. Once selected, begin processing the chosen RAID Mode onto the inserted
hard drives. A popup window will appear reflecting status.
41
5. Once the process is completed, the same popup window will reflect the
process-recording note for the “Event Log Viewer”. Click on the “OK” icon
to confirm.
6. The inserted hard drives will reflect the assigned RAID Mode and show
the basic information for them. The RAID System is now ready to be used
under the selected RAID Mode!
CHANGING OR DELETING AN ALREADY ASSIGNED RAID
MODE
To change the current assigned RAID Mode for the inserted hard drives for the
RAID System under the Advance Mode, the previous RAID Mode must be
deleted first. Please complete using the following steps:
Changing the RAID Mode deletes all data stored on the hard drives. If you
have saved data in the drives, backup all data before changing the RAID Mode.
1. Please click on the second sub-menu icon (second top). Once clicked, the
current assigned RAID Mode basic information should appear for the
42
inserted hard drives. Click on the “DELETE RAID” option under the list of
RAID Mode options and check or uncheck the hard drives to be deleted.
Once selected, the “Apply” icon will light up and click on it to begin.
If a password was already set for the previously assigned RAID Mode, it
needs to be input now inside the password box. If it is not correct or not inputted,
then a popup window reflecting error will appear.
2. Once selected, the RAID MASTER will begin to run and delete the RAID
Mode from the inserted hard drives. A popup window will appear giving a
warning and asking for confirmation. Click on “Yes” to continue.
3. Once confirmed, the RAID MASTER will begin deleting the previous RAID
Mode from the inserted hard drives. A popup window will appear
reflecting status.
43
4. Once the process is completed, the same popup window will reflect the
process-recording note for the “Event Log Viewer”. Click on the “OK” icon
to confirm.
5. The inserted hard drives will now reflect as “unreleased” and the current
basic information for them are available. The RAID System is now ready
to be re-assigned and formatted for a new RAID Mode!
44
ADDING OR CHANGING A SPARE
To add a new Spare hard drive or change the current assigned Spare hard drive
for the RAID System under the Advance Mode, please complete using the
following steps:
1. Under the “Configure RAID” box, click the “Add Spare” icon and choose
the assigned RAID Mode under “Select a RAID to add spare disk(s)”
option list. Once selected, the RAID MASTER will automatically update
the information on the right side for the inserted hard drives for the
assigned RAID Mode. If had previously inserted a password for change
protection, please place it inside the password box. The unused hard
drive will be highlighted in a different color.
Only an automatic rebuilt can be setup for a Spare under RAID 1, CLONE,
RAID 5 modes.
2. Once selected, the available hard drive will show up individually. Check
the preferred hard drive as a Spare. Then, click on “Apply” icon to confirm.
45
3. The RAID MASTER will show up an alert popup window stating, “This
configuration will add the selected spare disk(s) to the specified RAID.
The spare disk(s) just act as the backup disk and will be used to rebuild
the data when a member disk of the RAID is damaged or unplugged. Do
you want to do the configuration?” Click on the “Yes” icon to confirm.
4. Once confirmed, a popup window showing status will appear.
5. Once completed, a popup window stating “…has added a spare disk” will
appear. Click on the “OK” icon to confirm.
DELETING A SPARE
To delete the current assigned Spare hard drive for the RAID System under the
Advance Mode, please complete using the following steps:
1. Under the “Configure RAID” box, click the “Delete Spare” icon and choose
the assigned RAID Mode under “Select a RAID to delete spare disk(s)”
option list. Once selected, the RAID MASTER will automatically update
46
the information on the right side for the inserted hard drives for the
assigned RAID Mode. If had previously inserted a password for change
protection, please place it inside the password box. The previously
assigned Spare hard drive will be labeled “Spare”. Check the Spare hard
drive.
2. Once selected, the Spare hard drive will show up individually. Check the
assigned Spare hard drive to delete. Then, click on “Apply” icon to
confirm.
3. The RAID MASTER will show up an alert popup window stating “This
configuration will delete the specified spare disk(s) from the RAID. It will
result in the volumes on the specified disks being deleted and the data will
be lost. Do you want to continue it”. Click on the “Yes” icon to confirm.
47
4. Once confirmed, a popup window showing status will appear.
5. Once completed, a popup window stating “…The spare disk is deleted”
will appear. Click on the “OK” icon to confirm.
48
FIRMWARE INFORMATION
The Controller 1 Firmware Information will show the product name, the firmware
version, the manufacturer, and the flash number. To update the firmware when
necessary, please complete using the following steps:
1. Under the third sub-menu (third from top), select to go into the Controller 1:
Firmware Information. Click on the “Browse” icon to find the firmware
update.
2. Find the new firmware version on the host.
49
3. After finding the firmware update, click on the “Update” icon to update the
new firmware version.
4. Once updated, a popup window will appear to reflect status by stating
“Update the firmware successfully! Please shutdown the system and then
restart it to take effect!”
50
RAID SETTINGS
To setup the RAID Standby Timer Settings and RAID Rebuild Priority Settings,
please complete using the following steps:
1. Under the last sub-menu (bottom), select to go into the RAID Settings.
Write in the amount of minutes preferred under “Please enter a value
between 0 and 10922 (minutes)” for RAID Stand-by Timer Settings. Once
set, after idling for the specified minutes, the RAID disks will enter into the
stand-by mode.
2. Adjust the slider bar under “Please select a value from the slider” by going
left or right. Left side indicate “low” and right side indicate “high” for speed
of rebuilding and will affect the speed of data transfer based on set
preference. The higher the RAID Rebuild Priority, the quicker the rebuild
speed, and the slower the data access and transfer speed.
3. After entering preferences, click on the “Apply” icon to begin the process.
Once completed, a popup window stating “Apply the RAID standby timer
settings successfully. Apply the RAID rebuild priority settings successfully”
will appear to confirm. Click on the “Ok” icon to re-confirm.
51
NUMBER OF DISKS SUPPORTING EACH RAID
MODE
RAID Modes
Number of Disk in RAID
RAID 0
(Striping)
RAID 1
(Mirroring)
Span
Clone
RAID 5
RAID 1+0
JBOD
2 to 4
2
2 to 4
2 to 4
3 or 4
4
1 to 4
CONNECTING MULTIPLE DEVICES
When using FireWire 400/800, you can “Daisy chain” and connect other
computer hardware or digital devices to your Unit (such as digital video camera,
another hard drive, DVD writer, and much more). However, you must use the
same interface in order for the “Daisy Chain” to work. The computer will not
recognize different interfaces if they are all used at the same time. If a mix of
connections is used, the resulting speed will be limited to the lowest one
available. If an USB or eSATA connector is connected to the host, the Unit
cannot be “daisy chained”.
SAFE REMOVAL OF THE RAID SYSTEM
Safe removal of the RAID System from the host controller is highly
recommended, especially when switching interfaces. In order to safely remove
your RAID System from the host controller, you would need to eject the device
on your host controller system.
If using a MAC System, safe removal of the RAID System from the host for
all interfaces is necessary.
If using a PC System, safe removal of the RAID System from the host
depends on the interface. Most current USB and FireWire host controllers
handle USB and FireWire devices as external devices; thus, it is highly
recommended that the RAID System be safely removed from the host if you are
using either one of the interfaces. However, if you are using the eSATA interface,
safe removal of the RAID System from the host is unnecessary because most
hosts do not support it.
52
LED INDICATORS
RAID Alert
HDD 1
HDD 2
HDD 3
HDD 4
Power
DataTale
ONNTO Corp.
POWER LED x 1
Indicators
Power on
Power off
Color
Green
None
RAID ALERT LED x 1
Indicators
Healthy
Rebuild
Broken or
Degrade
Fan Error
Color
None
Blink Red
Red
Flash Red
53
HDD LED x 8
There are 2 LEDs for each HDD slot. The left LED indicates
“Connection/Access” and the right one indicates “Health”.
The Connection/Access LED is only one-color (white). When the hard drive is
connected, the white LED will be on. When hard drive is healthy and not being
accessed, white LED color will be on. When the hard drive is being accessed,
the white LED will flash.
The Health LED is only one color (red). The red color is for Health condition of
the hard drive. When the hard drive is not healthy, the red LED will be on.
HDD (1, 2, 3, 4)
Indicator
Left
(Connection/Access)
Right
(Health)
Disk Not Detected
Disk Detected
Disk Not Healthy
Data Access
Source
Disk
Disk
Target
Rebuild
Disk
RAID
Alert
None
White
White
Flash White
None
None
Red
None
Flash White
None
Flash White
Blink
Red
RAID mode
All modes
All modes
All modes
All modes
RAID 1,
RAID 5,
RAID 1+0,
Clone
Blink Red
The difference between a flashing LED and a blinking LED is that flashing
refers to the read/write activity and blinking refers to slow but regular pulses.
54
EXTERNAL BOOTUP
External Bootup may be required if the user has two different operating systems
set up in both the host computer and the RAID System.
PC
The External Bootup with different interface:
OS \ Interfaces
USB
FireWire
Windows
No
No
DOS
Yes
No
Linux
No
No
eSATA
Yes
Yes
Yes
MAC
The External Bootup varies with different platform and interfaces:
eSATA
Platform \ Interfaces
USB
FireWire
Mac driver
No driver
Built-in
Built-in
Power PC CPU
No
No
Yes
No
(G4 or Later)
Intelbased
CPU
CoreDuo
Yes
No
Yes
No
Core2Duo
Or Later
Yes
Yes
Yes
No
If the computer does not come with eSATA interface and an optional eSATA
card is added, choosing the card that comes with the built-in driver in the
operation system is highly recommended.
55
DISK VOLUME OVER 2TB
The 2+TB hard drive support is determined by the chipset used in the device and
the operating system itself. The RAID System supports and recognizes 2+TB
hard drives, but the actual 2+TB support will vary depending on the different
operating systems used.
Windows
Linux
Mac
OS
Windows 2000, XP, or older
Windows XP 64-bit, Windows 2003 32bit/64-bit (SP1 and SP2)
Windows Vista, Windows 2008 32bit/64-bit
Linux 32-bit/64-bit
Mac OS 9/10.1/10.2
Mac OS 10.3/10.4/10.5/10.6/10.7
USB
No
FireWire eSATA
No
No
Yes
No
Yes
Yes
Yes
Yes
Yes*
No
Yes
No
No
Yes
Yes*
No
Yes
* Depends on the Linux version. Please see the chart below:
Linux OS
Linux Fedora Core 8 / 32-bit
Linux Fedora Core 8 / 64-bit
Linux Fedora 10 / 64-bit
USB
No
No
Yes
eSATA
Yes
Yes
Yes
If the OS does not support over 2TB, you can still use the RAID System with
the Advance Mode to adjust the Hard Drive Storage Size to fit your host’s OS.
Please see RAID MASTER: ADJUST HARD DRIVE STORAGE SIZE section
under “Q&As”.
56
BACKUP KIT
The Deluxe Backup Kit is perfect for mobile professionals and power users who
frequently share large files between different locations, need multiple duplications
for further usage, or simply need more space capacity! The Deluxe Backup Kit
includes a SMART DataTale 4-Bay RAID System and a DataTale Portable 3.5inch HDD Enclosure. Due to the SmartGuider, one can backup with speed using
the RAID System and make modifications using the Portable while on travel
using the Backup Kit: under JBOD, Mirror, or Clone modes. Any of the hard
drives can be taken out to perform necessary data modification with our compact
DataTale Portable 3.5" HDD Enclosure (single drive) at another location.
Under JBOD mode: Any hard drive taken from the RAID System can be modified
inside the Portable Enclosure and placed back into the RAID System as an
individual hard drive.
Under Mirror or Clone modes: After revising the extracted hard drive from the
RAID System using the Portable Enclosure, the revised version can be Mirrored
or Cloned onto the other (1 to 3) hard drive(s) in the RAID System for secure
protection or for others to access, such as clients or team members!
Please review the "How to Backup a Modified Hard Drive" section below for
Mirror and Clone modes.
57
HOW TO BACKUP A MODIFIED HARD DRIVE
To backup a modified hard drive, please follow the steps listed in the instructions
below:
Follow the steps below carefully to prevent data loss.
1. First, extract one of Mirrored or Cloned disks to perform the necessary
data modification with Portable Enclosure.
It is highly recommended to physically label or identify the taken out
hard drive as “Modified Disk” or “Source Disk”.
2. Next, delete the RAID mode in the remaining disk(s) inside the RAID
System via RAID MASTER or LCM Panel. Please refer to the “LCM” or
“Advance Mode Menu” sections for more details.
3. Then, a popup window will appear stating, “…: Deleting RAID will result in
the specified volumes being deleted and the data will be lost. Do you want
to continue it?” Press the “Yes” icon to continue deleting the RAID mode.
4. The Information Message will appear to reflect the deleting request.
5. Now, the RAID MASTER will reflect the Target Disk as “Unreleased“,
which is now a new hard drive without any data inside.
6. Finally, insert the Modified hard drive into the RAID System. Re-assign the
new “unreleased” hard drive(s) that the RAID mode has already been
deleted before via Advanced Mode Menu of the RAID MASTER as
“Spare”. Once completed, the RAID System will begin Automatic Rebuild.
Please refer to the “Adding or Changing a Spare” section for more details.
58
GLOSSORY
LCM DISPLAY OF STATUS
IDLE SCREEN
DISPLAY
DataTale ONNTO
Corp.
RAID Rebuilding
Disk… …% …
RAID Set … is in
Broken Mode
RAID Set … is in
Degrade Mode
DISK … Detects as
a Bad Disk!
FAN … Fail! Status
Abnormal.
DEFINITION
If RAID is normal.
If RAID is rebuilding.
If RAID is broken or non-functioning. The data inside
the RAID is lost and cannot be recovered.
If RAID is degrade or non-functioning. The data
inside the RAID is in danger, and need to replace the
hard drive if necessary.
If one or more of the hard drives are broken or nonfunctioning.
If one of the fans are broken or non-functioning.
Press “Enter” or “Esc” after the Idle Screen Display to continue or to find out
more information.
59
RAID MASTER POPUP WINDOWS OF STATUS
REBUILDING
BROKEN
DEGRADE (IN DANGER)
60
RAID MODES
A Redundant Array of Independent (or Inexpensive) Disks (RAID) is a system
that utilizes multiple hard drives to share or replicate data among the disks. The
benefit, depending on the selected RAID Mode (combinations of disks), is one or
more of increased data integrity, fault-tolerance, throughput or capacity when
compared to single drives.
Deleting the current partition prior to changing RAID modes is highly
recommended.
Using identical hard drive(s) with the same capacity and RPM, and from the
same manufacturer are highly recommended for best capacity utilization.
RAID 0 (STRIPING)
RAID 0 (Striping) is a performance-oriented, non-redundant data mapping
technique. It combines multiple hard drives into a single logical unit. Instead of
seeing several different hard drives, the operating system sees only one large
drive. Striping splits data evenly across two or more disks simultaneously,
dramatically increasing performance.
Striping can be implemented in disks of differing sizes, but the storage space
added to the array by each disk is limited to the size of the smallest disk.
Although Striping is an easily implemented, simple configuration, Striping should
never be used for mission critical applications. The speed of operation is
excellent in comparison to other RAID modes.
RAID 0
A1
A2
A3
A4
B1
B2
B3
B4
C1
C2
C3
C4
D1
D2
D3
D4
Disk 1
Disk 2
Disk 3
Disk 4
When you choose to insert only two hard drives, there is not limitation on
the order of hard drive insertion or the slot number. Under Basic Setup Menu, if
inserted all four hard drives, all will be assigned as the same mode.
In Striping mode, if one disk in the RAID System fails, all data in installed
disks will be lost.
61
RAID 1 (MIRRORING)
RAID 1 (Mirroring) consists of at least two drives storing duplicate copies of the
same data. In this mode, the data is simultaneously written to two disks. Thus,
the storage capacity of a two-disk array is combined into a single disk and the
capacity is limited to the size of the smallest disk.
To rebuild, the Target hard drive should be added as the “Spare”. After the RAID
System recognizes the target hard drive, the rebuild process will begin when the
hard drive LED starts blinking.
Under Mirroring mode, only 2 hard drives are allowed without limitations on
the slot location. However, the rest of the hard drive slots are free to perform
under other RAID Modes (requiring 1 or 2 hard drives) using the Advance Mode
Menu.
RAID 1
A
A
B
B
C
C
D
D
Disk 1
Disk 2
In Mirroring mode, if one of the disks fails, either source or backup, the data
is still available. However, if the source disk fails during the rebuild process, the
data in both disks will be lost.
It is NOT recommended to do hot swap for the source disk during the
rebuild process because the data in both disks will be lost.
62
SPAN
Spanning provides another maximum capacity solution, which some call it as
“Large”. Spanning combines multiple hard drives into a single logical unit.
Unlike Striping, Spanning writes data to the first physical drive until it reaches full
capacity. When the first disk reaches full capacity, data is written to the second
physical disk. Spanning provides the maximum possible storage capacity, but
does not increase performance.
SPAN
A1
B5
C9
D13
A2
B6
C10
D14
A3
B7
C11
D15
A4
B8
C12
D16
Disk 1
Disk 2
Disk 3
Disk 4
CLONE
CLONE consists of at least two drives storing duplicate copies of the same data.
In this mode, the data is simultaneously written to two or more disks. Thus, the
storage capacity of the disk array is limited to the size of the smallest disk.
CLONE
A
A
A
A
B
B
B
B
C
C
C
C
D
D
D
D
Disk 1
Disk 3
Disk 2
Disk 4
The difference between Clone and RAID1 in our SMART RAID System is
that Clone can perform with more than 2 disks at a time, when Mirror can only
perform with 2 disks.
63
RAID 5
RAID 5 uses block-level striping with parity data distributed across all member
disks. It is also called Parity RAID. Every time a block is written to a disk in a
RAID 5 disk array, a parity block is generated within the same stripe. A block is
composed of many consecutive sectors on a disk. A series of blocks (a block
from each of the disks in an array) is collectively called a "stripe". The parity
information inside the parity block is not the identical copy of the source data. It
is generated via parity calculation. RAID 5 mode provides decent data protection
and fault tolerance. The speed of operation is average in comparison to other
RAID modes.
The number of disks supported by RAID 5 is 3 or 4. The storage capacity
will become all disks in total but minus 1. The capacity is limited to the size of
the smallest disks.
RAID 5
A1
A2
A3
Ap
B1
B2
Bp
B3
C1
Cp
C2
C3
Dp
D1
D2
D3
Disk 1
Disk 2
Disk 3
Disk 4
If one of the disks fails, the data can be reconstructed through parity
calculation once the broken disk is replaced with a new one.
RAID 1+0
In RAID 1+0, the data is first mirrored and then striped. Under this RAID Mode, it
provides another way to achieve higher performance and data security, while
increasing complexity.
The key difference between RAID 0+1 and RAID 1+0 is that RAID 1+0
creates a striped set from a series of mirrored drives. In a failed disk situation,
RAID 1+0 performs better because all the remaining disks can continue to be
used. The array can sustain multiple drive losses as long as none of the mirror
set loses all of its drives.
64
RAID 1+0
Striping
Mirror
Disk 1
Mirror
Disk 3
Disk 2
Disk 4
RAID 1+0 requires a minimum of 4 drives in an array. If one of the drives
defects, the identical backup data is available offhand.
JBOD (None RAID)
Just a Bunch of Disks (JBOD) or None RAID refer to a group of hard drives. In
JBOD, the number of logical drives is equal to the number of physical drives.
This mode allows the RAID System to operate as a multi-disk storage enclosure,
but provides no data redundancy.
Under the RAID MASTER, JBOD Mode is not listed as an option and the
hard drives can be operated as JBOD simply in its original “unreleased” format.
HOT SWAP
Hard Drive Hot Swap refers to the ability to add or remove a device from the host
computer without powering off the device; the system will automatically
recognizes the change after the Hot Swapping is completed.
Under Striping, Span and JBOD modes, it is not recommended to perform
Hot Swapping when the hard drive is transferring data. Any attempt to do so
may result in complete loss of all data.
Under RAID 1, Clone, RAID 5, or RAID 1+0, any attempt of Hot Swapping
may terminate the data transfer when using the USB 2.0 connection. Please
resume the data transfer without Hot Swapping.
65
HOTSPARE (MANUAL OR AUTOMATIC REBUILD)
REBUILD
In RAID 1, CLONE, and RAID 5 modes, if one of the hard drives fails and is
replaced with a functional hard drive, it needs to be assigned under Advanced
Mode Menu as the “Spare” before the RAID System will rebuild the Target Disk
(the new functional hard drive or HotSpare) with data from the Source Disk (the
remaining functional hard drive) sector by sector. In RAID 1, CLONE, and RAID 5
modes, if one of the hard drives fails and is already setup as combination with
HotSpare, the RAID System will automatically rebuild the Target Disk (the new
functional hard drive or HotSpare) with data from the Source Disk (the remaining
functional hard drive) sector by sector. After the rebuild is completed, data in the
new hard drive will replace the damaged or non-functioning hard drive. The use
of identical hard drives from the same manufacturer, having the same capacity
and RPM is highly recommended.
Under the RAID MASTER, popup window notifications will appear accordingly:
1. One of the hard drives has failed or is non-functioning.
2. A new hard drive has been inserted and the RAID System is in rebuilding
state.
66
The rebuilding state status will reflect on the bottom of the RAID MASTER
Menu.
The Rebuild Speed of the USB 2.0 Model is 200 GB per hour or 56.88 MB
per second, approximately. When the chipset is processing the Rebuild task, if
data is accessed during this period, the speed of data access is depends on
priority setting under Advanced Mode Menu; thus, access of the hard drive
during a Rebuild is not recommended.
Even if the RAID System loses connection to the host, the rebuild continues.
If the RAID System is powered off, the RAID System will retain the rebuild status
in memory. When the RAID System is powered “on” again, the rebuild process
will resume from the previous status.
Under USB 2.0 connection, a warning notice indicating that the device has
not been safely removed when the hard drive is replaced may interrupt the
rebuilding process. Please ignore the warning and continue the rebuilding
process.
67
eSATA PCI EXPRESS CARD INSTALLATION
Complete the steps provided in this section to install the eSATA PCI Express
Card to use with the RAID System. The eSATA PCI Express Card provides a
host computer with two Windows and Mac compatible eSATA ports.
SYSTEM REQUIREMENTS
Windows 2000 or later 32-bit/64-bit OS
Mac OS 10.4.x or later
An available PCI-Express slot
CD-ROM or DVD-ROM drive
HARDWARE INSTALLATION
1. Power “off” and unplug your computer.
2. Remove the housing of your computer and locate an available PCI-Express
slot on your motherboard.
3. Insert the card in the available PCI-Express slot. Ensure that the card is
firmly seated in the slot.
4. Replace the housing of your computer.
System
Frame
Screw
PCI-Express
Card
Mounting
Bracket
68
DRIVER INSTALLATION
Follow the provided prompts to complete the driver installation.
For the Windows system, the “Add New Hardware Wizard” will open
automatically. Insert the installation CD included in the package, navigate to and
open the installation file.
For Mac OS, insert the installation CD and locate the Mac driver installation file.
Follow the provided instructions to complete the driver installation.
Please refer to User’s Manual under eSATA Host Card section on our
website.
VERIFY DRIVER INSTALLATION
MAC OS
If a driver installation failure error message appears after restarting the
computer, follow the recommendations provided in the error message.
WINDOWS OS
1. Right-click the My Computer icon on your desktop and choose Manage from
the pop-up menu.
2. Double-click Device Manager.
3. Double-click SCSI and RAID controllers.
4. Verify that the SiI 3132 SATALink Controller appears, as shown below.
69
WINDOWS 2003 and XP
WINDOWS 2000
70
Q&As
GENERAL
Q: How do I choose the proper RAID mode for my RAID System based on the
tasks I need to perform?
A: Since the RAID System is a “Mass Storage” device, which means its size
capacity is sufficient for data management, the different RAID mode settings can
help you administer the enormous data storage from the hard drives combination.
It is highly recommended to choose the RAID mode based on what is the
essential factor to complete your task. The most common three factors are size
capacity, speed, and data protection. For example, if using the RAID System to
simply watch films for enjoyment, the RAID 0 mode is perfect because it can
maintain decent speed and still have a large storage capacity. However, if the
work requires you to process large files and to have a high volume of data
access such as for a graphic designer or film editor, it’ll be more efficient to
choose RAID 5 or RAID 5+HotSpare modes. Both modes provide the ability to
do hard drive hot-swap without affecting the data itself, and have a higher data
protection level. Lastly, if the work requires instant and continuous backup of
data such as for a writer or editor, then RAID 1+0 would be the best choice since
it can provide both high data protection and speed with less storage capacity.
HARD DRIVE CAPACITY
Q: All my hard drives are at least 1TB or above, will the RAID System be able to
support the gigantic storage capacity?
A: Yes, the RAID System will be able to support any hard drives over 1TB size
capacity. However, most older host systems cannot support over 2TB of total
capacity, only Mac OS 10.3 and newer, and PC Windows Vista or newer. In
addition, based on the host system you have, there may be limitations on the port
connections when the storage size is over 2TB. Please see the chart below.
OS
USB FireWire eSATA
Windows 2000, XP, or older
No
No
No
Windows XP 64-bit, Windows 2003 32Yes
No
Yes
Windows bit/64-bit (SP1 and SP2)
Windows 7, Vista, Windows 2008 32Yes
Yes
Yes
bit/64-bit
Linux
Linux 32-bit/64-bit
Yes*
No
Yes*
Mac OS 9/10.1/10.2
No
No
No
Mac
Mac OS 10.3/10.4/10.5/10.6/10.7
Yes
Yes
Yes
* Depends on the Linux version. Please see the chart below:
Linux OS
USB
eSATA
Linux Fedora Core 8 / 32-bit
No
Yes
Linux Fedora Core 8 / 64-bit
No
Yes
Linux Fedora 10 / 64-bit
Yes
Yes
71
Q: I would like to format my hard drives with the FAT (a.k.a. File Allocation Table)
format, which can be read and written by both Mac and PC. Is there any
limitation on its capacity?
A: Yes, please check the table below for reference.
File
NTFS
FAT32
FAT (Format by
FAT16
System
Win2000 / WinXP)
Capacity
Vista: 16384TB Windows: 32GB 4GB
2GB
Limitation XP: 2TB
Mac: 2TB
Q: How do I increase my RAID mode’s storage capacity without losing data?
A: When you create or rebuild a RAID, the maximum capacity provided is based
on the smallest volume of hard drive already available. Please backup the stored
data first before you swap out all the existing hard drives and replace them with
larger storage capacity ones because the RAID System will regard the new hard
drives as a new set of RAID.
DISCREPANCY IN REPORTED & ACTUAL SIZE
CAPACITY
Q: If I have a 750GB hard drive, why does the RAID System only recognized the
hard drive available space as to be less than 750GB?
A: Many customers are confused by their host systems when it reports a
discrepancy between reported capacity and actual capacity. Several factors can
come into play when your host system views and reports the capacity of a hard
drive. There are actually two different numbering systems used to express units
of storage capacity:
Binary, which says that a kilobyte is equal to 1024 bytes; and
Decimal, which says that a kilobyte is equal to 1000 bytes.
Most commonly used to display storage capacity is in Decimal. The surprising
fact is that even though it seems like you will have more bytes under Binary, the
Decimal calculation system actually presents a greater storage capacity. More
description on capacity issues can be found at the Seagate website under FAQs.
http://www.seagate.com/ww/v/index.jsp?locale=enUS&name=Storage_Capacity_Measurement_Standards__Seagate_Technology&vgnextoid=9493781e73d5d010VgnVCM100000dd04090aRCRD
RAID 1+0
Q: Normally when operating under the RAID 1+0 mode, two hard drives are
allowed to fail without losing the data. Is there any special restrictions or
limitations for the RAID System?
A: As long as the two failed disks are not in the special combination of hard drive
slots nos. 1&2 or 3&4, the data can be rebuild once the failed disks are replace
with new ones.
72
REBUILD
Q: Does the RAID System have to be connected to the host computer when it is
in rebuild mode?
A: No, it does not have to be. The RAID System can support offline rebuild,
which means it can perform the rebuild function without being connected to a
host computer.
Q: I replaced a hard drive with the new one when the RAID System is rebuilding
and a warning notice of “the device is not safely removed” pops out. What
should I do?
A: This only occurs when the RAID System is connected under the USB 2.0
interface. Please ignore the warning and continue the rebuilding process.
Q: I replaced a bad hard drive with a new one, but the Automatic Rebuild is not
triggered by itself. Why is that?
A: You have to go to RAID MASTER to assign the new hard drive as a “Spare”
under the Advanced Mode Menu. Once it is assigned, the Rebuild process
should start.
RAID MODE PASSWORD
Q: What is the RAID Mode password for? I tend to forget the password I create
so can I choose not to create one?
A: The purpose of the password is to protect the “changes” done for the system
under the RAID MASTER or LCM for the RAID Mode setup, not for the data itself.
User can choose to or not to set up a password based on preference. The
password is limited to 8 digits maximum. It is highly recommended to use
numbers only because the same password would need to be inserted in the LCM
if the RAID MASTER software is not available and each alphabet letter is
represented by its placement in the alphabet (i.e. 1 for “A”, 11 for “K”, 26 for “Z”),
chosen by clicking the button that many times.
Q: What if I forgot my RAID Mode password?
A: If the password is forgotten, then the hard drives need to be reformatted
individually under a Low Level Format (which needs to be performed under the
BIOS of the host, not the OS itself).
RAID MASTER: USER NAME OR PASSWORD ERROR
Q: What happens if a popup window stating “unexpected reply from SMTP
server: … Error: Authentication failed: Authentication failure"?
A: It means that the entered Email Notification server information is not correct.
Please double check the entered information to see if they’re correct, especially
user name and password.
73
RAID MASTER: FAILED RAID
Q: How will the RAID MASTER alert me if one or more of the hard drives have
failed?
A: A popup window will appear as alert indicating which hard drives have failed.
After clicking “OK” to confirm the alert, select the sub-menu “RAID and Disk
Information” under Basic Mode Menu for more detailed information.
74
RAID MASTER: ADJUST HARD DRIVE STORAGE SIZE
Q: Can the hard drive storage size be adjusted using the RAID MASTER?
A: Yes, the hard drive storage size can be adjusted to better fit your host OS.
Some older OS can only function the RAID System under a particular size
limitation (please see “Hard Drive Capacity” for more detailed information). A
sliding guide will appear under the hard drives image once selected. Adjust it
from right to left based on your desired storage capacity.
75
APPENDIX
SPECIFICATIONS
Model Name
RC-M4SP
USB 2.0/3.0 x 1
RC-M4DJ
eSATA x 1,
USB 2.0 x 1,
Connector
Hard Drive
Support
RAID Level
Data
Transfer
Speed
System
Material
LED
Indicators
Power
Supply
FAN
Dimension
Weight
(without
hard drive)
Certification
RC-M4QJ
eSATA x 1, USB 2.0 x
1, 1394a x 1, 1394b x
2
3.5” SATA hard drive*
*Identical hard drive recommended – same manufacturer, capacity and
RPM
JBOD (None RAID), RAID 0 (Striping), RAID 1 (Mirroring), Span, Clone,
RAID 5, RAID 10 (1+0), and optional HotSpare
USB 2.0:
eSATA:
eSATA:
Up to 480Mbit/sec
up to 3Gbit/sec
up to 3Gbit/sec
USB 3.0:
USB 2.0:
USB 2.0:
Up to 5Gbit/sec
up to 480Mbit/sec
up to 480Mbit/sec
1394a:
up to 400Mbit/sec
1394b:
up to 800Mbit/sec
Aluminum case with plastic parts
Power / Connection / Health / Access / Rebuild / RAID Alert
Input: AC 100~240V,
Output: DC +12V/7.5A,
with Peak current: 12A
Input: AC 100~240V,
Output: DC +12V/5A,
with Peak current: 9A
Input: AC 100~240V,
Output: DC +12V/7.5A,
with Peak current: 12A
Dimension: 80 x 80 x 10 mm x 2
Speed: 1900 R.P.M +-10%
Noise: 17.13 dB(A) max
210 (L) x 138 (W) x 213 (H) mm
2.3 KGS
CE, FCC, ErP
76
77
Waiting System
Re-intialize...
Are You Sure?
Enter:Yes Esc:No
Enter Password:
Select Level:
RAID 0
RAID 1
RAID 5
RAID 10
SPAN
CLONE
Disk Not Enough
Cannot Create!
Not enough HDDs
to create RAID
Main Menu
Create One RAID
Waiting System
Re-intialize...
Are You Sure?
Enter:Yes Esc:No
If password is empty
Main Menu
Quick Setup
Password Error!
Cannot Delete!
If password is wrong
Verify Password: No RAID Exists,
Cannot Delete!
If no RAID exists
Note:
Press “Up” & “Down” to select the RAID Level
Always press "Esc" to go back to Main Menu
If password
is correct
If password is not empty
Main Menu
Delete All RAID
LCM PROCESS TREE
QUICK SETUP
DISK MANAGER
Main Menu
Disk Manager
Select:
Disk 1
Model:
Serial No.:
Firmware Ver.:
Total Capacity:
Free Capacity
If HDD is not a member of a RAID
If HDD is a member part of a RAID
Disk State:
Pure HDD
Disk State:
RAID Member
78
79
If password is empty
If password is correct
If password is correct
Password Differ!
Do Not Change!
If password is wrong
Re-enter PWD:
Are You Sure?
Enter:Yes Esc:No
System Manager:
Logout From Menu
Note:
Always press "Esc" to go back to Main Menu
Password Error!
Cannot Change!
If password
is wrong
Enter Old PWD:
If password is not empty
System Manager:
Change Password
Enter New PWD:
Password Updated
Press Any Key.
Controller Num:
1
Firmware Version:
v0.955
System Manager:
System Info
Main Menu
System Manager
SYSTEM MANAGER
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