user`s manual
Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
z WARNING (SAVE THESE INSTRUCTIONS): This manual
contains important instructions that should be followed during installation and
maintenance of the UPS and batteries.
U P S
z WARNING (CONTROLLED ENVIRONMENT): These units are
intended for installation in a temperature controlled, indoor area free of conductive
environment.
z CAUTION: Risk of electric shock, do not remove cover. No user serviceable parts
inside. Refer servicing to qualified service personnel.
Best uninterruptible power system
for your audio video entertainment devices
z CAUTION: Do not dispose of batteries in a fire, the battery may explode.
z CAUTION: Do not open or mutilate the battery, released electrolyte is harmful to
the skin and eyes. It may be toxic.
z CAUTION: A battery can present a risk of electric shock and high short circuit
current. The following precaution should be observed when working on batteries
Remove watches, rings or other metal objects.
Use tools with insulated handles.
Wear rubber gloves and boots.
Do not lay tools or metal parts on top of batteries.
Disconnect charging source prior to connecting or disconnecting battery terminals.
z Servicing of batteries should be performed or supervised by personnel knowledgeable
of batteries and the required precautions. Keep unauthorized personnel away from
batteries.
z When replacing battery, replace with same type.
1000VA
z Do not connect any additional batteries by yourself.
z Symbol for On/Off is displayed and defined.
z CAUTION: To reduce the risk of fire, connect only to a circuit provided with 20
■ USER‘S MANUAL■
amperes maximum branch circuit overcurrent protection in accordance with the
National Electrical Code, ANSI/NFPA 70.
I
5.4 The characteristics of software UPSMON..................................................12
Table of contents
Important Safety Instructions .....................................................................I
Table of contents.........................................................................................II
Introduction ............................................................................................... IV
1. Presentation ..........................................................................................5
Front Panel ........................................................................................................5
Rear Panel.........................................................................................................6
6. Maintenance and storage...................................................................14
6.1 Maintenance ..............................................................................................14
6.2 Storage conditions .....................................................................................14
6.3 To extend the storage ................................................................................14
Appendix A Troubleshooting ...................................................................15
Appendix B Specifications.......................................................................16
LCD message panel display ..............................................................................8
2. Installation .............................................................................................9
2.1 Inspection: ...................................................................................................9
2.2 Recharge the battery: ..................................................................................9
2.3 Connect the loads:.......................................................................................9
2.4 Utility Power:................................................................................................9
2.5 Connect to the utility power: ........................................................................9
2.6 Overload protection: ....................................................................................9
2.7 Optimal battery status: .................................................................................9
2.8 Self-protection feature: ................................................................................9
2.9 Auto restart feature: .....................................................................................9
2.10 Storage: .....................................................................................................9
2.11 Power failure: .............................................................................................9
3. Operation .............................................................................................10
3.1 Simple test: ................................................................................................10
3.2 Check the power requirement of your equipment ......................................10
3.3 Limited rating power of UPS: .....................................................................10
4. Alarm....................................................................................................10
4.1 “BACKUP” (slow alarm): ............................................................................10
4.2 “LOW BATTERY” (rapid alarm):.................................................................10
4.3 “OVERLOAD” (continuous alarm):.............................................................10
5. Software installation and Interface Port ...........................................11
5.1 Power Monitoring Software........................................................................11
5.2 Installing software ......................................................................................11
5.3 Connecting interface cable ........................................................................12
II
III
Introduction
1. Presentation
SAVE THESE INSTRUCTIONS
Please read and save this manual
Thank you for selecting this uninterruptible power system (UPS). It provides you with a
perfect protection for connected equipment. The manual is a guide to install and use the UPS.
It includes important safety instructions for operation and correct installation of the UPS. If
you should have any problems with the UPS, please refer to this manual before calling
customer service.
Please save or recycle the packaging materials
The UPS‘s shipping materials are designed with great care to provide protection within
delivery. These materials are invaluable if you ever have to return the UPS for service.
Damage happened during transit is not covered under the warranty.
The UPS is a line-interactive Uninterruptible Power System (UPS). When utility input is
normal, the UPS provides surge protection and energy to charge the internal battery. If the
electrical input is abnormal, the UPS can supply AC power to the load immediately. This
UPS has the following special functions:
(1) Utilizing microprocessor based controls, the unit minimizes the dependency on
hardware. Beside this, it maximizes system flexibility and optimizes the assurance of
reliability.
(2) The automatic voltage regulation function adapts to a wide input voltage range, but
outputs pure and reliable power to sensitive [equipment] loads.
(3) Automatic frequency sensing is designed to match with those of the utility power.
(4) The high-level battery charger is designed to prolong the battery’s life and fully charge the
battery.
(5) Actual overload protection on both in-line and battery modes.
Intelligent microprocessor control
The product is an advanced line-interactive UPS based on microprocessor control. This
means that it operates with the newest technology, high performance and powerful function.
The line-interactive UPS is an intelligent protector and provides pure, reliable AC power to
the critical loads - protecting them from utility power blackout, swells, sags, surges and
interference. The loads could include sensitively medical instruments, computers,
telecommunication systems, and industrially automatic equipment. Under power normal
condition, the line-interactive design enables the system to adjust and filter power
fluctuations continuously and automatically. In the event of power failure, it can provide
immediately back-up power from the batteries without any interruption. Complete
transference will be achieved within 4m seconds, with no interruption.
(6) The extraordinary long backup time helps to prolong the time your connected
equipment has electricity during blackout states.
Front Panel
n
Beside this, when the utility power is connected, the charger would work automatically even
under power switch is OFF. Furthermore, in order to save the battery energy, UPS can be set
to turn it off under backup mode if none of the connected loads is operating.
Advanced battery management
The visual and audible indications of the UPS present the battery’s status including capacity
degree and battery condition. Self-test function let UPS detect a weak battery before it is put
into service. The UPS normally perform a self-test at power up and manual self-test
condition. Self-test function can be conducted manually with the ON/TEST switch at any
time.
Advanced monitoring software
The line-interactive UPS and UPSMON series monitoring software (optional kits) make
your computer operate intelligent and provide you with the ability of perfect protection of
your critical devices. The software is available for most operation systems and is supplied
with a communication cable that connects to the UPS.
IV
o
p
q
r
s
t
n Switch button
The switch can be used as the master ON/OFF switch for connected equipment by leaving
equipment connected to the UPS and switched on. It also indicates the status of UPS. A
steady light indicate that the UPS is in-line mode and using AC current. A flashing light
indicates that the UPS is in battery back-up mode.
o Time setting button
This button is for setting time (minutes).
p Liquid Crystal Display (LCD) Panel
All status information on the UPS are displayed on the LCD panel.
q Surge protection LED indicator
This indicator is illuminated when surge protection is normal.
5
r Ground LED indicator
r Bypass Outlet Stage 2
This indicator is illuminated when grounding is normal.
s UPS Outlet Stage 3
When utility power is normal, the UPS outlets are powered by utility power with AVR
function. Any higher or lower utility power would be rectified by AVR function. When
utility power is fail, the UPS outlets are powered from battery.
s EMI/RFI LED indicator
This indicator light is illuminated when noise filtration is working properly.
t Time setting button
t Circuit Breaker
This button is for setting time (hours).
It trips when the connected loads exceed the protected receptacle‘s capacity.
Rear Panel
n
u Input Power Cord
o
p
q
The input power cord needs to be plugged into a socket on the wall. Please notice the voltage
of utility power should match with the UPS. For example, the rating voltage of UPS is 110V
(220V), the input utility power should be the same as 110V (220V).
r
v Coaxial Line Protection
This coaxial surge suppression ports are used to protect device connected through coaxial
cable from surge.
u
n
t
o
v
p
s
q
r
t
u
v
s
n Network Line Protection
Telecom transfer ports are used to protect user’s communication device form spike.
Caution: To reduce the risk of fire, use only No. 26AWG or larger telecommunication line
cord.
o Phone Line Protection
Phone jacks are used to protect user’s phone form spike.
p USB Port
Through this remote Port, user can monitor UPS. (Please see chapter 5 for details)
q Bypass Outlet Stage 1
6
7
2. Installation
LCD message panel display
n Digital clock:
2.1 Inspection: Inspect the UPS upon receipt. Packaging can be recycled or reused for
transportation of the UPS unit.
Digital clock displays present time (adjustable).
o AVR (Automatic Voltage Regulation) activate:
The text “AVR Activate” illumination indicates that the AVR feature is functioning.
p Battery charge level:
This display indicates battery charging level in AC mode.
2.2 Recharge the battery: The UPS may be used immediately upon receipt. The battery is
fully charged before shipping from the factory. Energy loss may occur during shipping or
storage, so it is recommended that the battery recharge at least four hours before first using
the UPS. To recharge the battery, plug the UPS be into an AC outlet and switch on.
2.3 Connect the loads: Plug in primary equipment (e.g. computer, monitor and critical data
storage device, etc.) into the Battery Power-Supplied outlets. Plug in peripherals (e.g. printer,
scanner, fax, or audio device) into the Surge Protection outlets. Do not plug a laser printer to
the UPS since its power demand is much higher than typical peripherals and it may cause the
circuit breaker to trip.
q Battery run time:
This display indicates battery status in back-up mode.
r Input voltage:
This display indicates the input voltage.
2.4 Utility Power: The input power cord on the rear panel needs to be plugged into a wall
socket. Please note that the electrical power voltage should match with the UPS. (For
example, if the UPS voltage is 120V, the incoming electrical power should be 120V as well.)
s Battery load level:
This display indicates the output load of the UPS unit.
2.5 Connect to the utility power: Plug the UPS into a 2-pole, 3-wire grounding receptacle.
Make certain that the branch is protected and does have not service equipment requiring
heavy electricity (e.g. refrigerator, air conditioner, copier, etc.). Avoid using extension cords.
n
o
r
p
q
s
2.6 Overload protection: If an overload situation is detected during the self-test, an audible
alarm will activate, emitting a long beep and automatically shutting down the system.
Unplug at least one piece of equipment from the Battery Supplied Outlets. Switch off the
UPS and wait for 5 seconds. Next, make certain that the circuit breaker is set and then switch
UPS on again.
2.7 Optimal battery status: To maintain optimal battery charge, leave the UPS plugged in
and switched on at all times.
2.8 Self-protection feature: The UPS is equipped with a self-protection feature that
prevents accidental damage if the unit is turned on and off repeatedly. Once the unit is
switched off, the user must wait 5 seconds before switching UPS on again.
2.9 Auto restart feature: The UPS is equipped with an Auto Restart feature which activates
when the battery level becomes too low to sustain operation and electricity is not present.
The UPS will switch itself to Suspend Mode in order for electric power to return and
recharge the battery. If the user is away during a utility failure, the UPS will reset itself to
normal function and recharge its battery when electrical power returns.
2.10 Storage: To store the UPS, first turn off the unit. Then, cover it and store it with the
battery fully charged. During extended storage, recharge the battery every three months to
ensure battery life.
2.11 Power failure: In the event of a power failure occurring after turning on UPS and
before the initial self-test sequence, the UPS will automatically shut down and not restart
until electrical power is restored. This allows the unit to check the quality of power that is
delivered to the connected equipment.
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9
3. Operation
5. Software installation and Interface Port
3.1 Simple test: It is recommended that the user perform a simulation test when using
UPS for the first time or when connecting an additional piece of equipment. To conduct
a simulation test: First, switch on the UPS and wait for the power indicator to light up.
Then simply unplug the power cord to simulate a power failure.
5.1 Power Monitoring Software
equipment. A laser printer or plotter periodically draws significant power and may overload
the UPS.
The UPSMON series software (or the other power monitoring software) is applied USB
interface to perform monitoring functions. It provides graceful shutdown of OS in the event
of power failure. Moreover, it monitors the UPS and displays all the diagnostic symptoms on
the monitor such as voltage, frequency and battery level and so on. The software is
compatible with Windows 98SE/ ME/ 2000/ XP/ 2003 Server. Call your dealer for more
information about the solutions of others operating systems.
3.2 Check the power requirement of your equipment
5.2 Installing software
Caution: Never connect a laser printer or a plotter to the UPS with other computer
3.2.1. Make sure the total power of your equipment does not exceed rating capacity.
3.2.2. Also, check that the equipment plugged into the Battery Power-Supplied outlets does
not require total power exceeding the capacity of the UPS. Otherwise, overload may occur
and cause the circuit breaker to trip. If the power requirement of your equipment differs
from VA, convert the requirement power into VA by doing the calculations below in 3.2.3.
3.3.3. If the power requirement of your equipment is listed other than VA, convert the
requirement into VA by doing the calculations below:
For 120V Systems: Watt (W) X 2 = _VA, or Amps(A) X 120V=_VA For
220V Systems: Watt (W) X 2 =_VA, or
Amps(A) X 220V=_VA
3.3 Limited rating power of UPS: When electrical power failure occurs, the battery power
outlets will supply power to connected equipment from its battery and the alarm will beep
once every 2 seconds. Be sure that equipment is running under the limited rating power.
Restore power by plugging UPS back into the existing power source. Repeat the test a few
times to make sure UPS works properly and to determine the expected runtime.
To perform monitoring functions, you must install UPSMON series software accompanied
with the UPS. Please do the following steps to complete installation of UPSMON series
software.
1. Insert the UPSMON CD into your CD-ROM drive. The installation program could start
automatically and installation menu appear as shown in Fig 5.1. Please select the
operating system applied for your computer and then click on it. (For example if your
operating system is Windows 98, please click item Windows 98SE/ ME/ 2000/ XP/ 2003
Server.
Note: If the installation program doesn’t start automatically, select
StartÎProgramsÎWindows Explorer (for Windows 98) and then double-click on the
setup icon (in your CD-ROM drive as shown in picture 5.2).
4. Alarm
4.1 “BACKUP” (slow alarm): When the UPS is working under “BACKUP” mode, the UPS
emits an audible alarm. The alarm stops when the UPS returns to “LINE” mode operation.
Note: The alarm of “BACKUP” beeps every 2 seconds. (Slow-speed beep).
Note: The UPS provides an auto-mute function for the warning. When the backup
beeping sound occurs, it will mute automatically after 1 minute.
4.2 “LOW BATTERY” (rapid alarm): In the “BACKUP” mode, when the energy level
of battery is low (about 20%–30%) the UPS beeps rapidly until it shuts down from battery
exhaustion or returns to “LINE” mode operation.
Fig 5.1
Fig5.2
Note: The alarm of the batteries caused by low voltage beeps every 0.5 second.
4.3 “OVERLOAD” (continuous alarm): When the UPS is working under overload
conditions (i.e., the connected loads exceed the maximum rated capacity), the UPS will
emit a continuous alarm to warn of the overload condition. In order to protect the unit and
the loads, the UPS will automatically turn off. Disconnect nonessential devices from the
UPS to eliminate the overload alarm.
10
11
2. A window labeled Welcome appears, please read and follow instruction written in the
window and click “Next”. (see Fig 5.3)
UPS in some cases. Its major functions include some or all of the following:
z To pop-up a warning message when power failure occurs.
z To back up opened files before OS shutdown.
z To turn off the UPS.
Some computers are equipped with a special connector to link with the communication port.
In addition, special plug-in cord may be needed. Some computers may need special UPS
monitoring software. Contact your dealer for the details on the various interface kits.
5.5 How to Use Software “UPSMON”
After installation of the software UPSMON, you can launch the software by the icon
the Control Strip (see Fig 5.5)
Fig 5.3
3. Select a path for installing program. Please read and follow instruction written in the
window and click Next. (see Fig 5.4)
Fig 5.5
Then main menu of UPSMON appears as shown in Fig 5.6
Fig 5.4
4. Please read and follow instructions appearing in the window to complete installation of
the software.
Fig 5.6
5.3 Connecting interface cable
A series of interface kits is available for operation systems that provide UPS monitoring.
Each interface kit includes the special interface cable required to convert status signals from
the UPS into signals which individual operating system recognizes.
The main menu contains tools and further feature for monitoring UPS operation and
controlling UPS. For details on each tool and function of UPSMON, please click on Help
button.
CAUTION: Use only the factory supplied or authorized UPS monitoring cable!
5.4 The characteristics of software UPSMON
The communication port on the back of the UPS should be connected to host computer. This
port allows the computer to monitor the status of the UPS and control the operation of the
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13
on
6. Maintenance and storage
Appendix A Troubleshooting
6.1 Maintenance
6.1.1. Keep the unit clean and vacuum the ventilation intake periodically.
Symptom
6.1.2. Wipe with soft loose and damp cloth.
6.1.3. Check for loose and bad connections monthly.
6.1.4. Never leave the unit on an uneven surface.
6.1.5. Position the unit to allow at least 10 cm clearance between the rear panel and the
wall. Keep the ventilation intake open.
UPS cannot turn on
LED light not on
6.1.6. Avoid direct sunlight, rain and high humidity.
6.1.7. Stay away from fire and extremely hot location.
6.1.8. Do not stack materials on top of the unit.
6.1.9. The unit should not be exposed to corrosive air.
UPS always in battery
mode
6.1.10 The normal operating temperature is 0-40℃.
Possible Cause
Action To Take
Power switch is not turned
on.
Turn on the power switch
(behind the UPS).
Battery voltage less than
10V.
Recharge the UPS at least
6 hours.
PCB failure.
Replace the PCB, call for
service.
Power cord is loose.
Plug in the power cord.
AC fuse is burnt out.
Replace the AC fuse.
Line voltage is too high, too
low or blacked out.
Wait for a return to
normal conditions.
PCB failure.
6.2 Storage conditions
Battery is not fully charged.
Store the UPS covered and upright in a cool and dry location, with its battery fully charged.
Before storing, charger the UPS for at least 6 hours. Remove any accessories in the
accessory slot and disconnect any cables connected to the computer interface port to avoid
unnecessary draining the battery.
Back up time is too
short
Buzzer beeps
continuously
6.3 To extend the storage
PCB failure.
Overload
6.3.1. During the environment where the ambient temperature is -15 to +30 ℃(+5 to +86
℉), charge the UPS‘s battery every 6 months.
6.3.2. During the environment where the ambient temperature is +30 to +45 ℃(+86 to +113
℉), charge the UPS‘s battery every 3 months.
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15
Replace PCB, call for
service.
Recharge the UPS at least
6 hours.
Replace PCB, call for
service.
Remove some loads
(connected equipment).
Appendix B Specifications
1000VA
Model
Input
Capacity
1000VA/ 500W
Voltage
100-120V or 220-240V +/-25% at line input
Frequency
Voltage (on battery)
50 or 60Hz +/- 10% (auto sensing)
Simulated sine wave at 100V/ 115V/ 230V +/-5%
Frequency (on battery)
Output
Voltage Regulation
(AVR)
Transfer time
50 or 60Hz* +/- 1Hz
AVR automatically increases output voltage 15%
above input voltage if -9% to-25% of nominal. AVR
decrease output voltage 13% below input voltage if
+9% to +25% of nominal
2/4 milliseconds, including detection time
Spike Protection
Unit Input
10 Base-T Cable Port
Protection
and filtering
Overload protection
Short Circuit
4520 joules, 2ms
Fuse or circuit breaker for overload & short circuit
protection
Network (UTP, RJ-45) compatible jacks
UPS automatically shuts down if overload exceeds
120% of nominal at 30 seconds and 130% at 3
seconds
UPS output cut off immediately or input fuse
protection
Type
Battery
Sealed, maintenance-free lead acid
Recharge Time
6 hours typically (to 90% of full capacity)
Protection
Automatic self-test & discharge protection
Quantity of batteries
1
DC Voltage
12V (DC)
Net Weight Kg
Physical
Dimension (mm) W x D
xH
10.3 (22.7 lbs)
430 x 324 x 88 (16.93” x 12.75” x 3.46”)
Battery Back-Up
Alarm Type Battery Low
Slow beeping sound (about 0.47Hz)
Rapid beeping sound (about 1.824Hz)
Overload
Others
Operating Environment
Continue beeping sound
3,500 meters max. elevation, 0-95% humidity
non-condensing, 0-40° C
Noise Level
<40dBA (1 meter from surface)
2007, 04, V01
16
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