HP dv4-2160us User guide

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HP dv4-2160us User guide | Manualzz

Notebook PC User Guide

© Copyright 2009 Hewlett-Packard

Development Company, L.P.

ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Intel is a trademark of Intel Corporation in the

U.S. and other countries. Microsoft and

Windows are U.S. registered trademarks of

Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: December 2009

Document Part Number: 590542-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the

AC adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Using HP QuickWeb (select models only)

Starting HP QuickWeb ......................................................................................................................... 2

Disabling and enabling HP QuickWeb ................................................................................................. 2

2 Features

Identifying hardware ............................................................................................................................. 3

Components ......................................................................................................................................... 4

Top components .................................................................................................................. 4

TouchPad ............................................................................................................ 4

Lights ................................................................................................................... 5

Buttons, speakers, and fingerprint reader ........................................................... 7

Keys .................................................................................................................... 8

Display ................................................................................................................ 9

Front components .............................................................................................................. 10

Rear component ................................................................................................................ 10

Right-side components ...................................................................................................... 11

Left-side components ........................................................................................................ 12

Bottom components ........................................................................................................... 13

Wireless antennas ............................................................................................................. 14

Additional hardware components ...................................................................................... 15

Labels ................................................................................................................................................. 16

3 Wireless, local area network, and modem

Using wireless devices ....................................................................................................................... 17

Identifying wireless and network status icons .................................................................... 18

Using the wireless controls ................................................................................................ 18

Using the wireless button ................................................................................................... 19

Using HP Wireless Assistant ............................................................................................. 19

Using HP Connection Manager (select models only) ........................................................ 20

Using operating system controls ........................................................................................ 20

Using a WLAN .................................................................................................................................... 21

Setting up a WLAN ............................................................................................................ 21

Protecting your WLAN ....................................................................................................... 22

Connecting to a WLAN ...................................................................................................... 23

v

Roaming to another network .............................................................................................. 23

Using HP Mobile Broadband (select models only) ............................................................................. 24

Inserting a SIM ................................................................................................................... 25

Removing a SIM ................................................................................................................ 26

Using Bluetooth wireless devices (select models only) ...................................................................... 27

Bluetooth and Internet Connection Sharing (ICS) ............................................................. 27

Troubleshooting wireless connection problems ................................................................................. 28

Cannot connect to a WLAN ............................................................................................... 28

Cannot connect to a preferred network ............................................................................. 29

Network icon is not displayed ............................................................................................ 29

Current network security codes are unavailable ................................................................ 29

WLAN connection is very weak ......................................................................................... 30

Cannot connect to the wireless router ............................................................................... 30

Using the modem (select models only) .............................................................................................. 31

Connecting a modem cable ............................................................................................... 31

Connecting a country-specific modem cable adapter ........................................................ 32

Selecting a location setting ................................................................................................ 32

Viewing the current location selection ............................................................... 32

Adding new locations when traveling ................................................................ 33

Solving travel connection problems .................................................................. 34

Connecting to a local area network .................................................................................................... 35

4 Pointing devices and keyboard

Using the TouchPad ........................................................................................................................... 36

Setting TouchPad preferences .......................................................................................... 37

Connecting an external mouse .......................................................................................... 37

Using keyboard hotkeys ..................................................................................................................... 38

Displaying system information ........................................................................................... 39

Opening Help and Support ................................................................................................ 39

Opening the Print Options window .................................................................................... 40

Opening a Web browser .................................................................................................... 40

Switching the screen image ............................................................................................... 40

Initiating Sleep ................................................................................................................... 41

Initiating QuickLock ........................................................................................................... 41

Decreasing screen brightness ........................................................................................... 41

Increasing screen brightness ............................................................................................. 41

Playing, pausing or resuming an audio CD or a DVD ....................................................... 42

Stopping an audio CD or a DVD ........................................................................................ 42

Playing previous track or section of an audio CD or a DVD .............................................. 42

Playing next track or section of an audio CD or a DVD .................................................... 42

Using keypads .................................................................................................................................... 43

Using the embedded numeric keypad ............................................................................... 44

Enabling and disabling the embedded numeric keypad .................................... 44

vi

Switching key functions on the embedded numeric keypad ............................. 44

Using an optional external numeric keypad ....................................................................... 44

Cleaning the TouchPad and keyboard ............................................................................................... 45

5 Multimedia

Multimedia features ............................................................................................................................ 46

Identifying your multimedia components ........................................................................... 47

Using the MediaSmart button (select models only) ........................................................... 48

Adjusting the volume ......................................................................................................... 49

Using the media activity hotkeys ....................................................................................... 50

Multimedia software ........................................................................................................................... 51

Using HP MediaSmart software ......................................................................................... 51

Using other preinstalled multimedia software .................................................................... 51

Installing multimedia software from a disc ......................................................................... 51

Audio .................................................................................................................................................. 52

Connecting external audio devices .................................................................................... 52

Checking your audio functions ........................................................................................... 52

Video .................................................................................................................................................. 53

Connecting an external monitor or projector ...................................................................... 53

Connecting an HDMI device .............................................................................................. 54

Configuring audio for HDMI ............................................................................................... 55

Watching TV (select models only) ..................................................................................... 56

Webcam ............................................................................................................................................. 57

Troubleshooting .................................................................................................................................. 58

The optical disc tray does not open for removal of a CD, DVD, or BD .............................. 58

The computer does not detect the optical drive ................................................................. 59

A disc does not play ........................................................................................................... 60

A disc does not play automatically ..................................................................................... 60

A DVD movie stops, skips, or plays erratically .................................................................. 61

A DVD movie is not visible on an external display ............................................................. 61

The process of burning a disc does not begin, or it stops before completion .................... 61

A DVD playing in Windows Media Player produces no sound or display .......................... 62

A device driver must be reinstalled .................................................................................... 62

Obtaining the latest HP device drivers .............................................................. 63

Obtaining the latest Windows device drivers .................................................... 63

6 HP Mobile Remote Control (Select Models Only)

Component functions ......................................................................................................................... 64

Button quick reference ....................................................................................................................... 65

Inserting or replacing the battery ........................................................................................................ 68

Troubleshooting .................................................................................................................................. 69

vii

7 HP Media Remote Control (Select Models Only)

Component functions ......................................................................................................................... 70

Button quick reference ....................................................................................................................... 71

Inserting or replacing the battery ........................................................................................................ 75

Troubleshooting .................................................................................................................................. 76

8 Power management

Setting power options ......................................................................................................................... 77

Using power-saving states ................................................................................................. 77

Initiating and exiting Sleep ................................................................................ 77

Initiating and exiting Hibernation ....................................................................... 78

Using the battery meter ..................................................................................................... 78

Using power plans ............................................................................................................. 79

Viewing the current power plan ......................................................................... 79

Selecting a different power plan ........................................................................ 79

Customizing power plans .................................................................................. 79

Setting password protection on wakeup ............................................................................ 79

Switching between graphics modes (select models only) .................................................................. 80

Using external AC power .................................................................................................................... 81

Connecting the AC adapter ............................................................................................... 82

Testing an AC adapter ....................................................................................................... 83

Using battery power ........................................................................................................................... 84

Finding battery information in Help and Support ............................................................... 84

Using Battery Check .......................................................................................................... 84

Displaying the remaining battery charge ........................................................................... 85

Inserting or removing the battery ....................................................................................... 85

Charging a battery ............................................................................................................. 86

Maximizing battery discharge time .................................................................................... 87

Managing low battery levels .............................................................................................. 87

Identifying low battery levels ............................................................................. 87

Resolving a low battery level ............................................................................. 88

Resolving a low battery level when external power is available ....... 88

Resolving a low battery level when a charged battery is available ........................................................................................... 88

Resolving a low battery level when no power source is available ........................................................................................... 88

Resolving a low battery level when the computer cannot exit

Hibernation ....................................................................................... 88

Calibrating a battery ........................................................................................................... 89

Step 1: Fully charge the battery ........................................................................ 89

Step 2: Disable Hibernation and Sleep ............................................................. 89

Step 3: Discharge the battery ............................................................................ 90

Step 4: Fully recharge the battery ..................................................................... 90

Step 5: Reenable Hibernation and Sleep .......................................................... 90

viii

Conserving battery power .................................................................................................. 91

Storing a battery ................................................................................................................ 91

Disposing of a used battery ............................................................................................... 91

Replacing the battery ......................................................................................................... 91

Shutting down the computer ............................................................................................................... 92

9 Drives

Handling drives ................................................................................................................................... 93

Optical drive ....................................................................................................................................... 94

Identifying the installed optical drive .................................................................................. 94

Using optical discs ............................................................................................................. 95

Selecting the right disc ....................................................................................................... 96

CD-R discs ........................................................................................................ 96

CD-RW discs ..................................................................................................... 96

DVD±R discs ..................................................................................................... 96

DVD±RW discs ................................................................................................. 96

LightScribe DVD+R discs .................................................................................. 97

Blu-ray Disc ....................................................................................................... 97

Playing a CD, DVD, or BD ................................................................................................. 97

Configuring AutoPlay ......................................................................................................... 98

Changing DVD region settings .......................................................................................... 98

Observing the copyright warning ....................................................................................... 99

Copying a CD or DVD ........................................................................................................ 99

Creating (burning) a CD or DVD ...................................................................................... 100

Removing an optical disc (CD, DVD, or BD) ................................................................... 101

Using external drives ........................................................................................................................ 102

Improving hard drive performance ................................................................................................... 103

Using Disk Defragmenter ................................................................................................. 103

Using Disk Cleanup ......................................................................................................... 103

Using HP ProtectSmart Hard Drive Protection (select models only) ................................................ 104

Identifying HP ProtectSmart Hard Drive Protection status .............................................. 104

Using HP ProtectSmart Hard Drive Protection software .................................................. 105

Replacing the hard drive .................................................................................................................. 106

Replacing a drive in the SmartBay ................................................................................................... 110

10 External devices

Using a USB device ......................................................................................................................... 112

Connecting a USB device ................................................................................................ 112

Removing a USB device .................................................................................................. 113

Using an eSATA device ................................................................................................................... 114

Connecting an eSATA device .......................................................................................... 114

Removing an eSATA device ............................................................................................ 115

Using the expansion port .................................................................................................................. 115

ix

11 External media cards

Using Digital Media Slot cards ......................................................................................................... 116

Inserting a digital card ...................................................................................................... 116

Removing a digital card ................................................................................................... 117

Using ExpressCards ......................................................................................................................... 118

Configuring an ExpressCard ............................................................................................ 118

Inserting an ExpressCard ................................................................................................ 118

Removing an ExpressCard .............................................................................................. 120

12 Memory modules

13 Security

Protecting the computer ................................................................................................................... 125

Using passwords .............................................................................................................................. 126

Setting passwords in Windows ........................................................................................ 126

Setting passwords in Setup Utility ................................................................................... 127

Administrator password ................................................................................... 127

Managing an administrator password ............................................. 127

Entering an administrator password ............................................... 128

Power-on password ........................................................................................ 128

Managing a power-on password .................................................... 128

Entering a power-on password ....................................................... 128

Using antivirus software ................................................................................................................... 129

Using firewall software ..................................................................................................................... 129

Installing critical security updates ..................................................................................................... 130

Installing an optional security cable .................................................................................................. 130

Using the fingerprint reader (select models only) ............................................................................. 131

Locating the fingerprint reader ......................................................................................... 131

Registering fingerprints .................................................................................................... 132

Using your registered fingerprint to log on to Windows ................................................... 133

Appendix A Setup Utility (BIOS)

Starting Setup Utility ......................................................................................................................... 134

Using Setup Utility ............................................................................................................................ 135

Changing the language of Setup Utility ........................................................................... 135

Navigating and selecting in Setup Utility .......................................................................... 135

Displaying system information ......................................................................................... 136

Restoring default settings in Setup Utility ........................................................................ 136

Exiting Setup Utility .......................................................................................................... 137

Setup Utility menus .......................................................................................................................... 137

Main menu ....................................................................................................................... 137

Security menu .................................................................................................................. 137

System Configuration menu ............................................................................................ 138

x

Diagnostics menu ............................................................................................................ 138

Appendix B Software updates

Updating the BIOS ........................................................................................................................... 140

Determining the BIOS version ......................................................................................... 140

Downloading a BIOS update ........................................................................................... 141

Updating programs and drivers ........................................................................................................ 142

Appendix C Backup and recovery

Creating recovery discs .................................................................................................................... 144

Backing up your information ............................................................................................................. 145

Using Windows Backup and Restore .............................................................................. 146

Using system restore points ............................................................................................ 147

When to create restore points ......................................................................... 147

Create a system restore point ......................................................................... 147

Restore to a previous date and time ............................................................... 147

Performing a recovery ...................................................................................................................... 148

Recovering from the recovery discs ................................................................................ 148

Recovering from the dedicated recovery partition (select models only) .......................... 148

Index ................................................................................................................................................................. 149

xi

xii

1 Using HP QuickWeb (select models only)

Your computer's main operating system is Windows ® . Your computer may also feature HP QuickWeb

(select models only).

● The Microsoft ® Windows operating system displays the desktop on the display and controls your computer's hardware, peripherals, and software programs.

● If your computer includes HP QuickWeb, it allows you to quickly browse the Internet, view digital photos, listen to music, or keep in touch using e-mail, instant messages, or Skype (select models only), without having to start your main operating system. HP QuickWeb is also referred to as

Instant-On Software (IOS).

NOTE: You can access the software Help when you are in HP QuickWeb by clicking the Help icon in the notification area.

1

Starting HP QuickWeb

To start HP QuickWeb:

1.

Turn on your computer. The HP QuickWeb screen opens.

2.

Click an icon on the HP QuickWeb screen to start a program.

To start HP QuickWeb from Microsoft Windows:

▲ Select Start, click the arrow next to the Shut down button, and then click Restart. Your computer restarts and displays the HP QuickWeb home page.

NOTE: To learn more about HP QuickWeb, refer to the HP QuickWeb software Help.

Disabling and enabling HP QuickWeb

To disable or reenable HP QuickWeb from within the Windows operating system:

1.

Click Start, click All Programs, and then click HP QuickWeb. The HP QuickWeb Installer folder displays. Click HP QuickWeb Configuration Tool.

2.

Select the Enable HP QuickWeb check box.

3.

Click OK.

NOTE: The HP QuickWeb Configuration Tool can also be accessed by clicking Start, clicking Control

Panel, and then clicking the View by arrow. Select Large icons or Small icons to locate the HP

QuickWeb Configuration Tool.

2 Chapter 1 Using HP QuickWeb (select models only)

2 Features

Identifying hardware

To see a list of hardware installed in the computer, follow these steps:

▲ Select Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

You can also add hardware or modify device configurations using Device Manager.

NOTE: Windows ® includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Identifying hardware 3

Components

Top components

TouchPad

Component Description

(1)

(2)

(3)

(4)

(5)

TouchPad light

TouchPad*

Left TouchPad button*

TouchPad on/off button

TouchPad vertical scroll zone

● White: TouchPad is enabled.

● Amber: TouchPad is disabled.

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Enables/disables the TouchPad.

Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change TouchPad preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

4 Chapter 2 Features

Lights

Component

(1) Power lights (2)*

(2) Battery light

(3) Drive light

(4)

(5)

Caps lock light

Volume mute light

(6)

(7)

Volume down light

Volume up light

Description

● On: The computer is on.

● Blinking: The computer is in the Sleep state.

● Off: The computer is off or in Hibernation.

● On: A battery is charging.

● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.

● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

● Blinking: The hard drive or optical drive is being accessed.

● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if present, the hard drive in the SmartBay.

On: Caps lock is on.

● White: Computer sound is turned on.

● Amber: Computer sound is turned off.

On: The volume scroll zone is being used to decrease speaker volume.

On: The volume scroll zone is being used to increase speaker volume.

Components 5

Component Description

(8) Num lock light On: The embedded numeric keypad is enabled.

(9) Wireless light

– or –

Num lock is enabled on a connected optional numeric keypad.

● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth ® device, is on.

● Amber: All wireless devices are off.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

6 Chapter 2 Features

Buttons, speakers, and fingerprint reader

Component

(1)

(2)

Speakers (2)

Power button*

(3)

(4)

Volume mute button

Volume scroll zone

Description

Produce sound.

● When the computer is off, press the button to turn on the computer.

● When the computer is on, briefly press the button to initiate

Sleep.

● When the computer is in the Sleep state, briefly press the button to exit Sleep.

● When the computer is in Hibernation, briefly press the button to exit Hibernation.

If the computer has stopped responding and Windows ® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control

Panel > System and Security > Power Options.

Mutes and restores speaker sound.

Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

Components 7

Keys

Component Description

(5) Wireless button Turns the wireless feature on or off but does not establish a wireless connection.

NOTE: A wireless network must be set up in order to establish a wireless connection.

Allows a fingerprint logon to Windows, instead of a password logon.

(6) Fingerprint reader (select models only)

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Component

(1) esc key

(2)

(3)

(4)

(5)

(6) fn key

Windows logo key

Windows applications key

Embedded numeric keypad keys

Function keys

Description

Displays system information when pressed in combination with the fn key.

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Can be used like the keys on an external numeric keypad.

Execute frequently used system functions when pressed in combination with the fn key.

8 Chapter 2 Features

Display

Component

(1) Internal display switch

(2)

(3)

(4)

Internal digital dual-array microphones (2)

Integrated webcam light

Integrated webcam

Description

Turns off the display if the display is closed while the computer is turned on.

Record sound.

On: The integrated webcam is in use.

Records video and captures still photographs.

Components 9

Front components

Component

(1) Power light

(2) Battery light

(3) Drive light

(4)

(5)

Consumer infrared lens

Audio-in (microphone) jack

(6) Audio-out (headphone) jacks (2)

Rear component

Description

● On: The computer is on.

● Blinking: The computer is in the Sleep state.

● Off: The computer is off or in Hibernation.

● On: A battery is charging.

● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.

● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

● Blinking: The hard drive or optical drive is being accessed.

● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if present, the hard drive in the SmartBay.

Receives a signal from the HP Remote Control.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produce sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.

Component

Vent

Description

Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

10 Chapter 2 Features

Right-side components

Component

(1)

(2)

(3)

SmartBay

USB ports (2)

TV antenna/cable jack (select models only)

(4)

(5)

RJ-11 (modem) jack (select models only)

Power connector

Description

Supports an optical drive or hard drive.

Connect optional USB devices.

Connects a TV antenna, a digital cable device, or a satellite device that receives standard or high-definition TV broadcasts.

Connects a modem cable.

Connects an AC adapter.

Components 11

Left-side components

Component

(1) Security cable slot

(2)

(3)

External monitor port

Expansion port 3

(4)

(5)

RJ-45 (network) jack

HDMI port

(6)

(7)

(8) eSATA/USB port

Digital Media Slot light

Digital Media Slot

(9) ExpressCard slot

Description

Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Connects an external VGA monitor or projector.

Connects the computer to an optional docking device or optional expansion product.

NOTE: The computer has only one expansion port. The term

expansion port 3 describes the type of expansion port.

Connects a network cable.

Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.

Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.

On: A digital card is being accessed.

Supports the following optional digital card formats:

● Memory Stick (MS)

● Memory Stick Pro (MSP)

● MultiMediaCard (MMC)

● Secure Digital (SD) Memory Card

● xD-Picture Card (XD)

Supports optional ExpressCard/54 cards.

12 Chapter 2 Features

Bottom components

Component

(1)

(2)

(3)

(4)

SmartBay release latch

Memory module compartment

Mini Card compartment

(5)

(6)

(7)

(8)

Hard drive bay

Battery release latch

SIM slot (select models only)

Battery bay

Vents (3)

Description

Holds the hard drive and the wireless LAN (WLAN) module.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through

Help and Support.

Releases the SmartBay module.

Contains the 2 memory module slots.

Holds the RTC battery and, on select models, holds a wireless WAN (WWAN) module or a TV tuner card.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through

Help and Support.

Releases the battery from the battery bay.

Contains a subscriber identity module (SIM). The SIM slot is located inside the battery bay.

Holds the battery.

Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Components 13

Wireless antennas

Component Description

(1)

(2)

WWAN antennas (2)* (select models only)

WLAN antennas (2)*

Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).

Send and receive wireless signals to communicate with wireless local area networks (WLAN).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental

Notices that applies to your country or region. These notices are located in Help and Support.

14 Chapter 2 Features

Additional hardware components

Component Description

(1)

(2)

(3)

Power cord*

AC adapter

Battery*

Connects an AC adapter to an AC outlet.

Converts AC power to DC power.

Powers the computer when the computer is not plugged into external power.

*Batteries and power cords vary in appearance by country or region.

Components 15

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

● Service tag—Provides important information, including the following:

◦ Product name (1). This is the product name affixed to the front of your notebook.

◦ Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.

◦ Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

◦ Model description (4). This is the alphanumeric identifier used to locate documents, drivers, and support for your notebook.

◦ Warranty period (5). This number describes the duration of the warranty period for this computer.

Have this information available when you contact technical support. The service tag label is affixed to the bottom of the computer.

● Microsoft ® Certificate of Authenticity—Contains the Windows ® Product Key. You may need the

Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

● Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay.

● Modem approval label (select models only)—Provides regulatory information about the modem and lists the agency approval markings required by some of the countries or regions in which the modem has been approved for use. You may need this information when traveling internationally.

The modem approval label is affixed inside the hard drive bay.

● Wireless certification label(s)—Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use. An optional device may be a wireless local area network (WLAN) device or an optional

Bluetooth ® device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed inside the Mini Card compartment.

● SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated Circuit

Card Identifier) of your SIM. This label is located inside the battery bay.

● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay.

16 Chapter 2 Features

3 Wireless, local area network, and modem

Using wireless devices

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.

In a WLAN, each mobile wireless device communicates with a wireless router or a wireless access point.

● HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a

WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

● Bluetooth ® device (select models only)—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

Computers with WLAN devices support one or more of the following IEEE industry standards:

● 802.11b, the first popular standard, supports data rates of up to 11 Mbps and operates at a frequency of 2.4 GHz.

● 802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An 802.11g

WLAN device is backward compatible with 802.11b devices, so they can operate on the same network.

● 802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz.

NOTE: 802.11a is not compatible with 802.11b and 802.11g.

● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz, making it backward compatible with 802.11a, b, and g.

For more information on wireless technology, refer to the information and Web site links provided in

Help and Support.

Using wireless devices 17

Identifying wireless and network status icons

Icon Name

Wireless (connected)

Wireless (disconnected)

Description

Identifies the location of the wireless lights and the wireless buttons on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on.

Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off.

HP Connection Manager Opens HP Connection Manager, which enables you to create a connection with an HP Mobile Broadband device (select models only).

Wired network (connected) Indicates that one or more network drivers are installed, and one or more network devices are connected to a wired network.

Wired network (disabled/ disconnected)

Network (connected)

Network (disconnected)

Network (disabled/ disconnected)

Indicates that one or more network drivers are installed, but no network devices are connected (or all network devices are disabled in Windows ® Control Panel).

Indicates that one or more network drivers are installed, and one or more network devices are connected to a wireless network.

Indicates that one or more network drivers are installed and wireless connections are available, but no network devices are connected to a wireless network.

Indicates that one or more network drivers are installed, but no wireless connections are available (or all wireless network devices are disabled by the wireless button or HP Wireless Assistant).

Using the wireless controls

You can control the wireless devices in your computer using these features:

● Wireless button or wireless switch (referred to in this guide as the wireless button)

● HP Wireless Assistant software

● HP Connection Manager software (select models only)

● Operating system controls

18 Chapter 3 Wireless, local area network, and modem

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (blue) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is blue, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through HP

Wireless Assistant.

Using HP Wireless Assistant

A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled by Setup Utility, it must be reenabled by Setup Utility before it can be turned on or off using Wireless

Assistant.

NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device.

To view the state of the wireless devices, click the Show hidden icons icon, the arrow at the left of the notification area, and position the mouse pointer over the wireless icon.

If the wireless icon is not displayed in the notification area, complete the following steps to change

Wireless Assistant properties:

1.

Select Start > Control Panel > Hardware and Sound > Windows Mobility Center.

2.

Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of

Windows ® Mobility Center. Wireless Assistant opens.

3.

Click Properties.

4.

Select the check box next to HP Wireless Assistant icon in notification area.

5.

Click Apply.

6.

Click Close.

For more information, refer to the Wireless Assistant software Help:

1.

Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.

2.

Click the Help button.

Using wireless devices 19

Using HP Connection Manager (select models only)

You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only).

To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.

– or –

Select Start > All Programs > HP Connection Manager > HP Connection Manager.

For more details about using Connection Manager, refer to the Connection Manager software Help.

Using operating system controls

Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To access the Network and Sharing Center, select Start > Control Panel > Network and Internet >

Network and Sharing Center.

For more information, select Start > Help and Support.

20 Chapter 3 Wireless, local area network, and modem

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.

● A home or small office WLAN typically uses a wireless router, which allows several wireless and wired computers to share an Internet connection, a printer, and files without requiring additional pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network).

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an

Internet service provider (ISP)

● A wireless router (purchased separately) (2)

● The wireless computer (3)

The illustration below shows an example of a wireless network installation that is connected to the

Internet.

As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

For help in setting up your WLAN, refer to the information provided by your router manufacturer or your

ISP.

Using a WLAN 21

Protecting your WLAN

Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses.

WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.

When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA)-

Personal and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network

(uninvited) or capture information being sent across it. However, you can take precautions to protect your WLAN:

● Use a wireless transmitter with built-in security

Many wireless base stations, gateways, or routers provide built-in security features such as wireless security protocols and firewalls. With the correct wireless transmitter, you can protect your network from the most common wireless security risks.

● Work behind a firewall

A firewall is a barrier that checks both data and requests for data that are sent to your network, and discards any suspicious items. Firewalls are available in many varieties, both software and hardware. Some networks use a combination of both types.

● Use wireless encryption

A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security:

Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key. Usually, you can allow the network to assign the WEP key. Alternatively, you can set up your own key, generate a different key, or choose other advanced options. Without the correct key, others will not be able to use the

WLAN.

WPA (Wi-Fi Protected Access), like WEP, uses security settings to encrypt and decrypt data that is transmitted over the network. However, instead of using one static security key for encryptions as WEP does, WPA uses “temporal key integrity protocol” (TKIP) to dynamically generate a new key for every packet. It also generates different sets of keys for each computer on the network.

22 Chapter 3 Wireless, local area network, and modem

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1.

Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wireless light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2.

Click the network icon in the notification area, at the far right of the taskbar.

3.

Select your WLAN from the list.

4.

Click Connect.

If the network is a security-enabled WLAN, you are prompted to enter a network security key, which is a security code. Type the code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you are out of range of a wireless router or access point.

NOTE: If you do not see the network you want to connect to, click Open Network and Sharing

Center, and then click Set up a new connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to create a new network connection.

After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router manufacturer, and interference from other electronic devices or structural barriers such as walls and floors.

More information about using a WLAN is available through the following resources:

● Information from your ISP and the user guides included with your wireless router and other WLAN equipment

● Information and Web site links provided in Help and Support

For a list of public WLANs near you, contact your ISP or search the Web. Web sites that list public

WLANs include Cisco Internet Mobile Office Wireless Locations, Hotspotlist, and Geektools. Check with each public WLAN location for cost and connection requirements.

Roaming to another network

When you move your computer within range of another WLAN, Windows attempts to connect to that network. If the attempt is successful, your computer is automatically connected to the new network. If

Windows does not recognize the new network, follow the same procedure you used initially to connect to your WLAN.

Using a WLAN 23

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile

Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

HP Mobile Broadband supports the following technologies:

● HSPA (High Speed Packet Access), which provides access to networks based on the Global

System for Mobile Communications (GSM) telecommunications standard.

● EV-DO (Evolution Data Optimized), which provides access to networks based on the code division multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.

The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a subscriber identity module (SIM). A SIM contains basic information about you, such as a personal identification number (PIN), as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer, or the mobile network operator may provide it separately from the computer.

For information on inserting and removing the SIM, refer to the “Inserting a SIM” and “Removing a SIM” sections in this chapter.

For information on HP Mobile Broadband and how to activate service with a preferred mobile network operator, refer to the HP Mobile Broadband information included with your computer. For additional information, see the HP Web site at http://www.hp.com/go/mobilebroadband (US only).

24 Chapter 3 Wireless, local area network, and modem

Inserting a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM:

1.

Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

2.

Close the display.

3.

Disconnect all external devices connected to the computer.

4.

Unplug the power cord from the AC outlet.

5.

Turn the computer upside down on a flat surface, with the battery bay toward you.

6.

Remove the battery.

7.

Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

8.

Replace the battery.

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

9.

Reconnect external power.

10.

Reconnect external devices.

11.

Turn on the computer.

Using HP Mobile Broadband (select models only) 25

Removing a SIM

To remove a SIM:

1.

Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

2.

Close the display.

3.

Disconnect all external devices connected to the computer.

4.

Unplug the power cord from the AC outlet.

5.

Turn the computer upside down on a flat surface, with the battery bay toward you.

6.

Remove the battery.

7.

Press in on the SIM (1), and then remove it from the slot (2).

8.

Replace the battery.

9.

Reconnect external power.

10.

Reconnect external devices.

11.

Turn on the computer.

26 Chapter 3 Wireless, local area network, and modem

Using Bluetooth wireless devices (select models only)

A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following:

● Computers (desktop, notebook, PDA)

● Phones (cellular, cordless, smart phone)

● Imaging devices (printer, camera)

● Audio devices (headset, speakers)

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network

(PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the

Bluetooth software Help.

Bluetooth and Internet Connection Sharing (ICS)

HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.

The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones, printers, cameras, and PDAs. The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the

Windows operating system.

Using Bluetooth wireless devices (select models only) 27

Troubleshooting wireless connection problems

Some possible causes for wireless connection problems include the following:

● Network configuration (SSID or security) has been changed.

● Wireless device is not installed correctly or has been disabled.

● Wireless device or router hardware has failed.

● Wireless device encountered interference from other devices.

NOTE: Wireless networking devices are included with select computer models only. If wireless networking is not listed in the feature list on the side of the original computer package, you may add wireless networking capability to the computer by purchasing a wireless networking device.

Before working your way through the sequence of possible solutions to your network connection problem, be sure that device drivers are installed for all wireless devices.

Use the procedures in this chapter to diagnose and repair a computer that does not connect to the network you want to use.

Cannot connect to a WLAN

If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer:

NOTE: Windows includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

1.

Select Start > Control Panel > System and Security.

2.

In the System area, click Device Manager.

3.

Click the arrow next to Network adapters to expand the list and show all adapters.

4.

Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11.

If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed.

For more information on troubleshooting WLANs, refer to the Web site links provided in Help and

Support.

28 Chapter 3 Wireless, local area network, and modem

Cannot connect to a preferred network

Windows can automatically repair a corrupted WLAN connection:

● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems.

Windows resets your network device and attempts to reconnect to one of the preferred networks.

● If there is no network icon in the notification area, follow these steps:

1.

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.

Click Troubleshoot problems and select the network you wish to repair.

Network icon is not displayed

If the network icon is not displayed in the notification area after you configure the WLAN, the software driver is either missing or corrupted. A Windows “Device not Found” error message may also be displayed. The driver must be reinstalled.

Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com

. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software.

To get the latest version of the WLAN device software for your computer, follow these steps:

1.

Open your Web browser and go to http://www.hp.com/support .

2.

Select your country or region.

3.

Click the option for software and driver downloads, and then type your computer model number in the search box.

4.

Press enter , and then follow the on-screen instructions.

NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software.

Current network security codes are unavailable

If you are prompted for a network key or a name (SSID) when connecting to a WLAN, the network is protected by security. You must have the current codes to make a connection on a secure network. The

SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network.

● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device.

● For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so.

Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security. You must change the corresponding code in your computer accordingly.

Troubleshooting wireless connection problems 29

If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network:

1.

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.

In the left panel, click Manage wireless networks.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

3.

Select the network in the list, right-click the network, and then click Properties.

NOTE: If the network you want is not listed, check with the network administrator to be sure that the router or access point is operating.

4.

Click the Security tab and enter the correct wireless encryption data into the Network security

key box.

5.

Click OK to save these settings.

WLAN connection is very weak

If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows:

● Move your computer closer to the wireless router or access point.

● Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure that other wireless devices are not interfering.

If the connection does not improve, try forcing the device to reestablish all connection values:

1.

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

2.

In the left panel, click Manage wireless networks.

A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed.

3.

Click a network, and then click Remove.

Cannot connect to the wireless router

If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds.

If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions.

30 Chapter 3 Wireless, local area network, and modem

Using the modem (select models only)

The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.

WARNING!

Connecting the internal analog modem to a digital line can permanently damage the modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.

If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end (2) of the cable toward the computer.

Connecting a modem cable

WARNING!

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable (included with select models only) or telephone cable into the RJ-45 (network) jack.

To connect a modem cable:

1.

Plug the modem cable into the modem jack (1) on the computer.

2.

Plug the modem cable into the RJ-11 telephone wall jack (2).

Using the modem (select models only) 31

Connecting a country-specific modem cable adapter

Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only).

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:

1.

Plug the modem cable into the modem jack (1) on the computer.

2.

Plug the modem cable into the country-specific modem cable adapter (2).

3.

Plug the country-specific modem cable adapter (3) into the telephone wall jack.

Selecting a location setting

Viewing the current location selection

To view the current location setting for the modem, follow these steps:

1.

Select Start > Control Panel.

2.

Click Clock, Language, and Region.

3.

Click Region and Language.

4.

Click the Location tab to display your location.

32 Chapter 3 Wireless, local area network, and modem

Adding new locations when traveling

By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.

As you add new location settings, they are saved by the computer so that you can switch among settings at any time. You can add multiple location settings for any country.

CAUTION: To prevent losing your home country settings, do not delete your current modem country settings. To enable modem use in other countries while preserving your home country configuration, add a new configuration for each location in which you will use the modem.

CAUTION: To prevent configuring the modem in a way that violates the telecommunications regulations and laws of the country you are visiting, select the country in which the computer is located.

The modem may not function properly if the correct country selection is not made.

To add a location setting for the modem, follow these steps:

1.

Select Start > Devices and Printers.

2.

Right-click the device that represents your computer, and click Modem settings.

NOTE: You must set up an initial (current) location area code before you can view the Dialing

Rules tab. If you do not have a location set up, you will be prompted to enter the location when you click Modem settings.

3.

Click the Dialing Rules tab.

4.

Click New. The New Location window is displayed.

5.

In the Location name box, type a name such as “home” or “work” for the new location setting.

6.

Select a country or region from the Country/region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by default.)

7.

Enter the area code, a carrier code (if necessary), and the number to access an outside line (if necessary).

8.

Next to Dial using, click Tone or Pulse.

9.

Click OK to save your new location setting. The Phone and Modem window is displayed.

10.

Do one of the following:

● To set your new location setting as the current location, click OK.

● To select another location setting as the current location setting, select your preference from the settings in the Location list, and then click OK.

NOTE: You can use the preceding procedure to add location settings for places within your own country as well as in other countries. For example, you could add a setting named “Work” that includes dialing rules for accessing an outside line.

Using the modem (select models only) 33

Solving travel connection problems

If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions.

Check the telephone line type.

The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is usually an analog line.

Check for pulse or tone dialing.

An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in the Phone and Modem settings. The dialing mode option selected must match the dialing mode supported by the telephone line in your location.

To determine the dialing mode supported by a telephone line, dial a few digits on the telephone, and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse dialing. Tones indicate that the telephone line supports tone dialing.

To change the dialing mode in your current modem location setting, follow these steps:

1.

Select Start > Devices and Printers.

2.

Right-click the device that represents your computer, and click Modem settings.

3.

Click the Dialing Rules tab.

4.

Select your modem location setting.

5.

Click Edit.

6.

Click either Tone or Pulse.

7.

Click OK twice.

Check the telephone number you are dialing and the response of the remote modem.

Dial a telephone number, make sure there is a response from the remote modem, and then hang up.

Set the modem to ignore dial tones.

If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial

Tone” error message.

To set the modem to ignore all dial tones before dialing, follow these steps:

1.

Select Start > Devices and Printers.

2.

Right-click the device that represents your computer, and click Modem settings.

3.

Click the Modems tab.

4.

Click the listing for the modem.

5.

Click Properties.

6.

Click Modem.

34 Chapter 3 Wireless, local area network, and modem

7.

Clear the check box for Wait for dial tone before dialing.

8.

Click OK twice.

Connecting to a local area network

Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer.

To connect the network cable:

1.

Plug the network cable into the network jack (1) on the computer.

2.

Plug the other end of the cable into a network wall jack (2).

WARNING!

To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack.

Connecting to a local area network 35

4 Pointing devices and keyboard

Using the TouchPad

The following illustration and table describe the computer TouchPad.

Component Description

(1)

(2)

(3)

(4)

(5)

TouchPad light

TouchPad*

Left TouchPad button*

TouchPad on/off button

TouchPad scroll zone

● White: TouchPad is enabled.

● Amber: TouchPad is disabled.

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Enables/disables the TouchPad.

Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change TouchPad preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go. Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. To scroll up and down using the TouchPad scroll zone, slide your finger up or down over the vertical white line.

NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function.

36 Chapter 4 Pointing devices and keyboard

Setting TouchPad preferences

Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

To access Mouse Properties, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings.

Connecting an external mouse

You can connect an external USB mouse to the computer using one of the USB ports on the computer.

A USB mouse can also be connected to the system using the ports on an optional docking device or optional expansion product.

Using the TouchPad 37

Using keyboard hotkeys

Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3).

The icons on the f1 through f12 keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections.

Function Hotkey

Display system information.

Open Help and Support.

Open the Print Options window.

Open a Web browser.

Switch the screen image.

Initiate Sleep.

Initiate QuickLock.

Decrease screen brightness.

Increase screen brightness.

Play, pause, or resume an audio CD or a DVD.

Stop an audio CD or a DVD.

fn+f7 fn+f8 fn+f9 fn+f10

Play the previous track or section on an audio CD or a DVD.

fn+f11

Play the next track on an audio CD or a DVD.

fn+f12 fn+esc fn+f1 fn+f2 fn+f3 fn+f4 fn+f5 fn+f6

To use a hotkey command on the computer keyboard, follow either of these steps:

● Briefly press the fn key, and then briefly press the second key of the hotkey command.

– or –

● Press and hold down the fn key, briefly press the second key of the hotkey command, and then release both keys at the same time.

38 Chapter 4 Pointing devices and keyboard

Displaying system information

Press fn+esc to display information about system hardware components and the system BIOS version number.

In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number.

Opening Help and Support

Press fn+f1 to open Help and Support.

In addition to providing information about your Windows operating system, Help and Support provides the following information and tools:

● Information about your computer, such as model and serial number, installed software, hardware components, and specifications

● Answers to questions about using your computer

● Tutorials to help you learn to use the computer and Windows features

● Updates for the Windows operating system, drivers, and the software provided on your computer

● Checkups for computer functionality

● Automated and interactive troubleshooting, repair solutions, and system recovery procedures

● Links to support specialists

Using keyboard hotkeys 39

Opening the Print Options window

Press fn+f2 to open the Print Options window of the active Windows application.

Opening a Web browser

Press fn+f3 to open your Web browser.

Until you have set up your Internet or network services, the fn+f3 hotkey opens the Windows Internet

Connection Wizard.

After you have set up your Internet or network services and your Web browser home page, you can press fn+f3 to quickly access your home page and the Internet.

Switching the screen image

Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video standard. The fn+f4 hotkey can also alternate images among other devices receiving video information from the computer.

The following video transmission types, with examples of devices that use them, are supported by the fn+f4 hotkey:

● LCD (computer display)

● External VGA (most external monitors)

● S-Video (televisions, camcorders, DVD players, VCRs, and video capture cards with S-Video-in jacks)

● HDMI (televisions, camcorders, DVD players, VCRs, and video capture cards with HDMI ports)

● Composite video (televisions, camcorders, DVD players, VCRs, and video capture cards with composite-video-in jacks)

NOTE: Composite video devices can be connected to the system only by using an optional docking device or optional expansion product.

40 Chapter 4 Pointing devices and keyboard

Initiating Sleep

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

Press fn+f5 to initiate Sleep.

When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved. While the computer is in the Sleep state, the power lights blink.

The computer must be on before you can initiate Sleep.

NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer initiates

Hibernation and the information stored in memory is saved to the hard drive. The factory setting for critical battery action is Hibernate, but this setting can be changed using Power Options in Windows

Control Panel.

To exit Sleep, briefly press the power button.

The function of the fn+f5 hotkey can be changed. For example, you can set the fn+f5 hotkey to initiate

Hibernation instead of Sleep.

NOTE: In all Windows operating system windows, references to the sleep button apply to the fn+f5 hotkey.

Initiating QuickLock

Press fn+f6 to initiate the QuickLock security feature.

QuickLock protects your information by displaying the operating system Log On window. While the Log

On window is displayed, the computer cannot be accessed until a Windows user password or a Windows administrator password is entered.

NOTE: Before you can use QuickLock, you must set a Windows user password or a Windows administrator password. For instructions, refer to Help and Support.

To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the instructions on the screen to enter your Windows user password or your Windows administrator password and access the computer.

Decreasing screen brightness

Press fn+f7 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally.

Increasing screen brightness

Press fn+f8 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally.

Using keyboard hotkeys 41

Playing, pausing or resuming an audio CD or a DVD

The fn+f9 hotkey functions only when an audio CD or a DVD is inserted:

● If the audio CD or the DVD is not playing, press fn+f9 to begin or resume the play.

● If the audio CD or the DVD is playing, press fn+f9 to pause the play.

Stopping an audio CD or a DVD

Press fn+f10 to stop the play of an audio CD or a DVD.

Playing previous track or section of an audio CD or a DVD

While an audio CD or a DVD is playing, press fn+f11 to play the previous track of the CD or the previous section of the DVD.

Playing next track or section of an audio CD or a DVD

While an audio CD or a DVD is playing, press fn+f12 to play the next track of the CD or the next section of the DVD.

42 Chapter 4 Pointing devices and keyboard

Using keypads

The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.

(1)

(2)

Component fn key

Num lock light

(3) num lk key

(4) Embedded numeric keypad

Description

Enables/disables the embedded numeric keypad when pressed in combination with the num lk key.

On: The embedded numeric keypad is enabled.

– or –

Num lock is enabled on a connected optional numeric keypad.

Enables/disables the embedded numeric keypad when pressed in combination with the fn key.

– or –

Enables/disables num lock for a connected optional numeric keypad.

When the keypad had been enabled, it can be used like an external numeric keypad.

Using keypads 43

Using the embedded numeric keypad

The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

Enabling and disabling the embedded numeric keypad

Press fn+num lk to enable the embedded numeric keypad. The num lock light is turned on. Press fn

+num lk again to return the keys to their standard keyboard functions.

NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer or to an optional docking device or optional expansion product.

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination.

● To change the function of a keypad key to keypad functions while the keypad is off, press and hold the fn key while pressing the keypad key.

● To use the keypad keys temporarily as standard keys while the keypad is on:

◦ Press and hold the fn key to type in lowercase.

◦ Press and hold fn+shift to type in uppercase.

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off

(num lock is turned off at the factory):

● When num lock is on, most keypad keys type numbers.

● When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

When num lock on an external keypad is turned on, the num lock light on the computer is turned on.

When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

▲ Press the num lk key on the external keypad, not on the computer.

44 Chapter 4 Pointing devices and keyboard

Cleaning the TouchPad and keyboard

Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.

WARNING!

To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.

Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become trapped beneath the keys. A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris.

Cleaning the TouchPad and keyboard 45

5 Multimedia

Multimedia features

Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer includes the following multimedia components:

● Optical drive for playing audio and video discs

● Integrated speakers for listening to music

● Integrated microphone for recording your own audio

● Integrated webcam that allows you to capture and share video

● Preinstalled multimedia software that allows you to play and manage your music, movies, and pictures

● Multimedia buttons and hotkeys that provide fast access to multimedia tasks

The following sections explain how to identify and use the multimedia components included with your computer.

46 Chapter 5 Multimedia

Identifying your multimedia components

The following illustration and table describe the multimedia features of the computer.

Component

(1)

(2)

(3)

(4)

(5)

Internal digital dual-array microphones (2)

Webcam light

Webcam

Speakers (2)

TV antenna/cable jack (select models only)

(6) Audio-out (headphone) jacks (2)

(7) Audio-in (microphone) jack

Description

Record sound.

Turns on when video software accesses the webcam.

Records video and captures still photographs.

Produce sound.

Connects a TV antenna, a digital cable device, or a satellite device that receives standard or high-definition TV broadcasts.

Produce sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and

Environmental Notices.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Multimedia features 47

Component

(8)

(9)

Volume mute button

Volume scroll zone

Description

Mutes and restores speaker sound.

Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

Using the MediaSmart button (select models only)

The function of the MediaSmart button varies by model and installed software. With this button, you can watch movies, listen to music, and view pictures.

Pressing the MediaSmart button launches the HP MediaSmart program.

NOTE: If the computer has been set up to require a logon password, you may be asked to log on to

Windows. MediaSmart launches after you log on. Refer to Help and Support for more information.

48 Chapter 5 Multimedia

Adjusting the volume

You can adjust the volume using the following controls:

● Computer volume buttons (select models only):

◦ To mute or restore volume, press the mute button (1).

◦ To decrease volume, slide your finger across the volume scroll zone from right to left, or press the volume down button (2).

◦ To increase volume, slide your finger across the volume scroll zone from left to right, press the volume up button (3).

● Windows ® volume control: a.

Click the Speakers icon in the notification area, at the far right of the taskbar.

b.

Increase or decrease the volume by moving the slider up or down. Click the Mute

Speakers icon to mute the volume.

– or – a.

Right-click the Speakers icon in the notification area, and then click Open Volume Mixer.

b.

In the Speakers column, you can increase or decrease the volume by moving the slider up or down. You can also mute the volume by clicking the Mute Speakers icon.

If the Speakers icon is not displayed in the notification area, follow these steps to add it: a.

Right-click the Show hidden icons icon (the arrow at the left side of the notification area).

b.

Click Customize notification icons.

c.

Under Behaviors, select Show icon and notifications for the Volume icon.

d.

Click OK.

● Program volume control:

Volume can also be adjusted within some programs.

Multimedia features 49

Using the media activity hotkeys

A media activity hotkey is a combination of the fn key (1) and a function key (2).

● When an audio CD or a DVD is not playing, press fn+f9 (3) to play the disc.

● When an audio CD or a DVD is playing, use the following hotkeys:

◦ To pause or resume playing the disc, press fn+f9 (3).

◦ To stop the disc, press fn+f10 (4).

◦ To play the previous track of an audio CD or the previous chapter of a DVD, press fn+f11

(5).

◦ To play the next track of an audio CD or the next chapter of a DVD, press fn+f12 (6).

50 Chapter 5 Multimedia

Multimedia software

Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. The following sections provide details about MediaSmart and other preinstalled multimedia software.

Using HP MediaSmart software

MediaSmart turns your computer into a mobile entertainment center. With MediaSmart, you can enjoy music and DVD movies. You can also play and sing along with karaoke CDs and view and record live

TV (select models only). MediaSmart includes the following features:

● Internet TV—Classic oldies, a range of TV shows and channels, as well as the HP-TV channel streamed in full-screen to computers with an Internet connection.

● Playlist upload support:

◦ Upload your MediaSmart photo playlists to Internet photo albums, such as Snapfish.

◦ Upload your MediaSmart video playlists to YouTube.

◦ Export your MediaSmart playlist to the CyberLink DVD Suite.

● Pandora Internet radio (North America only)—Listen to music selected just for you, streamed from the Internet.

To start MediaSmart:

▲ Press the MediaSmart button on your computer.

For more information on using MediaSmart, refer to Help and Support.

Using other preinstalled multimedia software

To locate other preinstalled multimedia software:

▲ Select Start > All Programs, and then open the multimedia program you want to use. For example, if you want to use Windows Media Player to play an audio CD, click Windows Media Player.

NOTE: Some programs may be located in subfolders.

Installing multimedia software from a disc

To install any multimedia software from a CD or DVD, follow these steps:

1.

Insert the disc into the optical drive.

2.

When the installation wizard opens, follow the on-screen instructions.

3.

Restart the computer if you are prompted to do so.

NOTE: For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided on disc, in the software Help, or on the manufacturer's Web site.

Multimedia software 51

Audio

Your computer enables you to use a variety of audio features:

● Play music using your computer speakers and/or connected external speakers

● Record sound using the internal microphone or connect an external microphone

● Download music from the Internet

● Create multimedia presentations using audio and images

● Transmit sound and images with instant messaging programs

● Stream radio programs (select models only) or receive FM radio signals

● Create or “burn” audio CDs

Connecting external audio devices

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and

Environmental Notices.

To connect external devices such as external speakers, headphone, or a microphone, refer to the information provided with the device. For best results, remember the following tips:

● Be sure that the device cable is securely connected to the correct jack on your computer. (Cable connectors are normally color-coded to match the corresponding jacks on the computer.)

● Be sure to install any drivers required by the external device.

NOTE: A driver is a required program that acts like a translator between the device and the programs that use the device.

Checking your audio functions

To check the system sound on your computer, follow these steps:

1.

Select Start > Control Panel.

2.

Click Hardware and Sound.

3.

Click Sound.

4.

When the Sound window opens, click the Sounds tab. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button.

You should hear sound through the speakers or through connected headphones.

To check the record functions of the computer, follow these steps:

1.

Select Start > All Programs > Accessories > Sound Recorder.

2.

Click Start Recording and speak into the microphone. Save the file to your desktop.

3.

Open Windows Media Player or MediaSmart and play back the sound.

52 Chapter 5 Multimedia

NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise.

To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware

and Sound > Sound.

Video

Your computer enables you to use a variety of video features:

● Watch movies

● Play games over the Internet

● Edit pictures and video to create presentations

● Connect external video devices

● Watch TV, including high-definition TV (select models only)

Connecting an external monitor or projector

The external monitor port connects an external display device such as an external monitor or a projector to the computer.

▲ To connect a display device, connect the device cable to the external monitor port.

NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.

Video 53

Connecting an HDMI device

The computer includes an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.

NOTE: To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately), available from most electronic retailers.

To connect a video or audio device to the HDMI port:

1.

Connect one end of the HDMI cable to the HDMI port on the computer.

2.

Connect the other end of the cable to the video device, according to the device manufacturer’s instructions.

3.

Press fn+f4 on the computer to switch the image between the display devices connected to the computer.

54 Chapter 5 Multimedia

Configuring audio for HDMI

To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the

HDMI port on your computer. Then configure the default audio playback device as follows:

1.

Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click

Playback devices.

2.

On the Playback tab, click either Digital Output or Digital Output Device (HDMI).

3.

Click Set Default, and then click OK.

To return audio to the computer speakers, follow these steps:

1.

Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click

Playback devices.

2.

On the Playback tab, click Speakers.

3.

Click Set Default, and then click OK.

Video 55

Watching TV (select models only)

Your computer may have an integrated TV tuner (select models only), or you may have an optional external TV tuner, that enables you to watch, record, and pause live TV on the computer. In addition, if your computer includes an integrated TV tuner, then two remote controls are included in the box with the computer.

HP Mobile Remote Control—Provides remote control of some features such as audio and video disc playback and can be stored in the ExpressCard slot.

HP Media Remote Control—Provides more comprehensive remote control of features such as viewing TV and is a larger remote than the HP Mobile Remote Control.

Before you can watch TV on the computer, be sure that you have set up the TV tuner according to the instructions provided in the printed Notebook Essentials guide included with the computer or in the user guide included with your optional external TV tuner.

You can view TV in the MediaSmart TV mode, using a TV tuner or live streaming over the Internet. You can also schedule recordings and view recorded TV shows on your computer.

NOTE: Some features of MediaSmart TV mode, such as Internet streaming, may not be available in all regions, and may also require additional hardware or services, such as a high-speed Internet connection.

MediaSmart TV mode supports the following options:

Slingbox (select models only)—Plays current TV broadcasts from your home TV.

EPG—Displays the EPG (electronic program guide).

Live TV—Plays live TV broadcasts.

Recorded TV—Displays programs recorded from the TV.

Schedule—Displays all current recording schedules.

Internet TV—Plays current TV broadcasts from the Internet.

This section explains how to watch TV using the HP Media Remote Control.

To view live television, follow these steps:

1.

Press the TV button on the HP Media Remote Control to open the MediaSmart TV mode.

2.

Use the arrow keys to select the source name, and then press the OK button. The TV broadcast begins to play in the preview window.

3.

To watch in full-screen format, press the right arrow to move the cursor to the preview window, and then press the OK button.

NOTE: You can also use the keyboard to perform these steps.

To view a previously recorded TV program, follow these steps:

1.

Press the TV button on the HP Media Remote Control to open the MediaSmart TV mode.

2.

Use the arrow keys to select Recorded TV, and then press the OK button. The console is refreshed to display a list of any programs you have recorded.

56 Chapter 5 Multimedia

3.

Use the arrow keys to select the program you want to view, and then press the OK button. The recorded program begins to play in the preview window.

4.

To watch in full-screen format, press the right arrow to move the cursor to the preview window and then press the OK button.

NOTE: You can also use the keyboard to perform these steps.

For more information on using MediaSmart to watch TV, refer to Help and Support.

Webcam

Your computer includes an integrated webcam, located at the top of the display. The webcam is an input device that allows you to capture and share video.

To use the webcam, click the HP MediaSmart icon on the desktop, select the video icon on the

MediaSmart SmartMenu, and then click Webcam.

NOTE: For more information on using HP MediaSmart, click Start > Help and Support, and type

MediaSmart

in the Search field.

For optimum performance, observe the following guidelines while using the webcam:

● If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall, temporarily disable the firewall, perform the task you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the policies and settings of other intrusion detection systems.

● Whenever possible, place bright light sources behind the camera and out of the picture area.

Webcam 57

Troubleshooting

The following sections describe several common issues and resolutions.

The optical disc tray does not open for removal of a CD, DVD, or BD

1.

Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2.

Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

3.

Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.

Close the disc tray and place the disc in a protective case.

58 Chapter 5 Multimedia

The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted.

If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the

Device Manager utility.

1.

Remove any discs from the optical drive.

2.

Click Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

3.

In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

4.

Right-click the optical device listing to perform the following tasks:

● Update driver software

● Disable

● Uninstall

● Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

● Click Properties to see if the device is working properly:

◦ The Properties window provides details about the device to help you troubleshoot issues.

◦ Click the Driver tab to update, disable, or uninstall drivers for this device.

Troubleshooting 59

A disc does not play

● Save your work and close all open programs before playing a CD or a DVD.

● Log off the Internet before playing a CD or a DVD.

● Be sure that you insert the disc properly.

● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.

Wipe from the center of the disc to the outer edge.

● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

● Disable Sleep mode before playing the disc.

Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:

◦ Playback may resume.

– or –

◦ The playback window in the multimedia program may close. To return to playing the disc, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program and then restart it.

● Increase system resources:

◦ Turn off external devices such as printers and scanners. Disconnecting these devices frees up valuable system resources and results in better playback performance.

◦ Change desktop color properties. Because the human eye cannot easily tell the difference between colors beyond 16 bits, you should not notice any loss of color while watching a movie if you lower system color properties to 16-bit color, as follows:

1. Right-click on a blank area of the computer desktop, and select Screen resolution.

2. Select Advanced Settings > Monitor tab.

3. Select High Color (16 bit), if this setting is not already selected.

4. Click OK.

A disc does not play automatically

1.

Click Start > Default Programs > Change AutoPlay Settings.

2.

Select the check box for Use AutoPlay for all media and devices.

3.

Click Save.

A CD or DVD should now start automatically when it is inserted into the optical drive.

60 Chapter 5 Multimedia

A DVD movie stops, skips, or plays erratically

● Clean the disc.

● Conserve system resources by trying the following suggestions:

◦ Log off the Internet.

◦ Change the color properties of the desktop:

1. Right-click on a blank area of the computer desktop, and select Screen resolution.

2. Select Advanced Settings > Monitor tab.

3. Select High Color (16 bit), if this setting is not already selected.

4. Click OK.

◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device.

A DVD movie is not visible on an external display

1.

If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.

Configure the monitor settings to make the external display primary: a.

Right-click on a blank area of the computer desktop, and select Screen resolution.

b.

Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and

Support.

The process of burning a disc does not begin, or it stops before completion

● Be sure that all other programs are closed.

● Turn off Sleep mode and Hibernation.

● Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

● Be sure that the disc is inserted properly.

● Select a slower write speed and try again.

● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device

Manager.

Troubleshooting 61

A DVD playing in Windows Media Player produces no sound or display

Use DVD Play to play a DVD. DVD Play is installed on the computer, and is also available from the HP

Web site at http://www.hp.com

.

A device driver must be reinstalled

1.

Remove any discs from the optical drive.

2.

Select Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

3.

In the Device Manager window, click the arrow next to the type of driver you want to uninstall and then reinstall (for example, DVD/CD-ROMs, Modems, and so on).

4.

Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete.

5.

In the Device Manager window, click Action, and then click Scan for hardware changes.

Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers.

NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart.

6.

Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.

7.

Try running your program again.

If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections.

62 Chapter 5 Multimedia

Obtaining the latest HP device drivers

1.

Open your Web browser, go to http://www.hp.com/support , and select your country or region.

2.

Click the option for software and driver downloads, type your computer model number in the search box, and then press enter .

– or –

If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter , and follow the instructions provided. Proceed to step 6.

3.

Click your specific product from the models listed.

4.

Click the Windows 7 operating system.

5.

When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.

Click Install now to install the updated driver without downloading the file.

– or –

Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive.

After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install.

7.

If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.

Obtaining the latest Windows device drivers

You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.

To use Windows Update:

1.

Click Start > All Programs > Windows Update.

NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates.

2.

Click Check for updates.

3.

Follow the on-screen instructions.

Troubleshooting 63

6 HP Mobile Remote Control (Select

Models Only)

Component functions

NOTE: Your computer may include an updated remote control that functions differently than described in this guide. For the latest user guide for your remote control, go to the product support page for your computer at http://www.hp.com/support/ .

The infrared lens on the remote control links the remote control to the computer. The link requires a lineof-sight path between the infrared lens on the remote control and the infrared lens on the computer.

Things to remember:

● The remote control operates within the Windows® operating system, within MediaSmart.

ScrollSmart dial and button functions may vary, depending on the active program.

NOTE: For information on using MediaSmart, refer to the MediaSmart software Help.

● Some remote control buttons perform the same functions as computer buttons. For example, the power button on the remote control and the power button on the computer have the same functions and can be used interchangeably.

● Some remote control buttons perform the same functions as computer hotkeys. Refer to the computer user guides for information on supported hotkeys.

To access the user guides, select Start > Help and Support > User Guides.

● Other remote control buttons provide functions that are not duplicated by computer buttons or preset hotkeys.

64 Chapter 6 HP Mobile Remote Control (Select Models Only)

Button quick reference

This section provides information on the button functions of the remote control.

NOTE: The position of the buttons may vary, depending on your remote control model.

Button

Power

DVD

MediaSmart

Function

● When the computer is on, press the button to emulate the computer power button.

Refer to the computer user guides for information.

To access the user guides, select Start > Help and Support > User Guides.

NOTE: The remote control cannot be used when the computer is off.

● When the computer is in the Sleep state, briefly press the button to exit Sleep.

● When the computer is in Hibernation, briefly press the button to exit Hibernation.

● If a DVD is playing, press the button to open the DVD disc menu.

● If a DVD is not playing, press the button to open the default DVD player.

NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows.

NOTE: The DVD button is included on select remote controls only.

Press the button to launch MediaSmart.

NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows.

Switch screens Press the button to switch the computer image between the computer display and an external display.

Windows Media Center

Channel/page up

Stop

If the computer uses Windows Vista® Premium or Windows Vista Ultimate, press the button to open the Windows Media Center main menu. The Windows Media Center button has no function with other operating systems.

NOTE: Refer to the label on the bottom of the computer to determine the operating system.

● Press to emulate the pg up key on a keyboard.

● Press to change channels in ascending order.

Press the button to stop the current media activity.

Rewind ● Press the button to rewind the selected media.

NOTE: The button does not work with some media files.

● Press the rewind button and then press the play button to activate play.

Button quick reference 65

Right

Back

Left

OK

Down

Previous

Up

Next

Button

Play/pause

Fast-forward

Channel/ page down

Function

● When media is not playing, press the button to play the selected media.

● When media is playing, press the button to pause the media.

● Press the button to fast-forward the selected media.

NOTE: The button does not work with some media files.

● Press the fast-forward button and then press the play button to activate play.

● Press to emulate the pg dn key on a keyboard.

● Press to change channels in descending order.

Press the button to jump from one area, menu, or button to the previous one.

Navigation. Press the button to move up between menus, windows, or activities.

Press the button to jump from one area, menu, or button to the next one.

Navigation. Press the button to move left between menus, windows, or activities.

Navigation: Press the OK button to select the desired action. The OK button functions like the e nter key on the computer keyboard.

Navigation. Press the button to move right between menus, windows, or activities.

Press the button to emulate the “back” function of the backspace key in the active program.

Navigation. Press the button to move down between menus, windows, or activities.

66 Chapter 6 HP Mobile Remote Control (Select Models Only)

Button

Settings

Volume down

Mute

Volume up

Function

Press to display system information. The button may also be used to display settings menus for some multimedia software.

Press the button to decrease speaker volume.

● Press the button to mute speaker volume.

● If the volume is muted, press the button to restore speaker volume.

Press the button to increase speaker volume.

Button quick reference 67

Inserting or replacing the battery

WARNING!

Dispose of used batteries according to the instructions in the Regulatory, Safety and

Environmental Notices located on a user guide disc or in Help and Support. To access the notices, select

Start > Help and Support > User Guides.

To insert or replace the battery in the remote control, follow these instructions:

1.

On the back of the remote control, lift the battery compartment cover (1) and remove it (2).

2.

With the positive side of the battery facing up, insert the battery into the compartment (1).

3.

Align the battery compartment cover (2) with the battery compartment and press down to close the cover (3).

68 Chapter 6 HP Mobile Remote Control (Select Models Only)

Troubleshooting

Try the following solutions if your remote control does not function properly:

● Be sure that you have a clear line of sight from the remote control to the infrared port on the computer or optional docking device.

● Be sure that you are within range of the infrared port on the computer or optional docking device.

● Be sure that the battery is properly installed and has a charge. Replace the battery if necessary.

● Be sure that you are using the remote control with a supported computer or optional docking device.

Troubleshooting 69

7 HP Media Remote Control (Select

Models Only)

Component functions

NOTE: Your computer may include an updated remote control that functions differently than described in this guide. For the latest user guide for your remote control, go to the product support page for your computer at http://www.hp.com/support/ .

The infrared lens on the remote control links the remote control to the computer. The link requires a lineof-sight path between the infrared lens on the remote control and the infrared lens on the computer.

Things to remember:

● The remote control operates within the Windows® operating system, within HP MediaSmart. Button functions may vary, depending on the active program.

NOTE: For information on using MediaSmart, refer to the MediaSmart software Help.

● Some remote control buttons perform the same functions as computer buttons. For example, the power button on the remote control and the power button on the computer have the same functions and can be used interchangeably.

● Some remote control buttons perform the same functions as computer hotkeys. Refer to the computer user guides for information on supported hotkeys.

To access the user guides, select Start > Help and Support > User Guides.

● Other remote control buttons provide functions that are not duplicated by computer buttons or hotkeys.

70 Chapter 7 HP Media Remote Control (Select Models Only)

Button quick reference

This section provides information on the functions of the remote control buttons.

NOTE: The position of the buttons may vary, depending on your remote control model.

Button

Power

Recorded TV

Function

● When the computer is on, press the button to emulate the computer power button.

Refer to the computer user guides for information.

To access the user guides, select Start > Help and Support > User Guides.

NOTE: The remote control cannot be used when the computer is off.

● When the computer is in the Sleep state, briefly press the button to exit Sleep.

● When the computer is in Hibernation, briefly press the button to exit Hibernation.

In Live TV mode, press the button to start recording the current program.

Arrows, OK

Guide

● Press an arrow to move between menus, windows, or activities.

● Press the OK button to select a desired action. The OK button functions like the enter button.

Press the button to open the Windows Media Center electronic program guide.

Back

Mute

Volume up

Volume down

Press the button to emulate the “back” function of the backspace key in the active program.

● Press the button to mute speaker volume.

● If the volume is muted, press the button to restore speaker volume.

Press the button to increase speaker volume.

Press the button to decrease speaker volume.

Button quick reference 71

Button

Previous

Play/pause

Rewind

Keypad

Clear

Print

Switch screens

Snapshot

Zoom

MediaSmart

Live TV

Function

Press the button to jump from one area, menu, or button to the previous one.

● When media is not playing, press the button to play the selected media.

● When media is playing, press the button to pause the media.

● Press the button to rewind the selected media.

NOTE: The button does not work with some media files.

● Press the rewind button and then press the play button to activate play.

Press the button to change channels or enter text into a text box.

NOTE: Each time you press a number button, a different letter is displayed. Press the enter button to select a letter.

Press the button to clear or delete the last character entered.

NOTE: The print button is included on select remote controls only.

Press the button to print pictures that you select in the My Pictures window.

NOTE: The switch screens button is included on select remote controls only.

Press the button to switch the computer image between the computer display and an external display.

NOTE: The snapshot button is included on select remote controls only.

Press the button to capture a picture of the computer screen and save it to the clipboard.

NOTE: The zoom button is included on select remote controls only.

Press the button to alternate between various aspect modes in TV.

Press the button to launch MediaSmart.

NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows.

● Press the button to move a TV program forward to the end of the pause buffer and resume playing live TV. When you pause a TV program, press the button to resume playing live TV.

● Press the button to open the multimedia software and then begin playing live TV in full-screen mode.

72 Chapter 7 HP Media Remote Control (Select Models Only)

Red

Green

Yellow

Blue

Settings

Button

DVD

Teletext

Windows Media Center

Channel/page up

Channel/page down

Next

Function

NOTE: The DVD button is included on select remote controls only.

● If a DVD is playing, press the button to open the DVD disc menu.

● If a DVD is not playing, press the button to open the default DVD player.

NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows.

NOTE: The Teletext button is included on select remote controls only.

Enables Teletext, when available, during Live TV.

NOTE: This button does not function when Teletext is not supported.

NOTE: The red button is included on select remote controls only.

Opens Teletext button links marked in red on the Teletext screen.

NOTE: The green button is included on select remote controls only.

Opens Teletext button links marked in green on the Teletext screen.

NOTE: The yellow button is included on select remote controls only.

Opens Teletext button links marked in yellow on the Teletext screen.

NOTE: The blue button is included on select remote controls only.

Opens Teletext button links marked in blue on the Teletext screen.

Press to display system information. The button may also be used to display settings menus for some multimedia software.

If the computer uses Windows Vista® Premium or Windows Vista Ultimate, press the button to open the Windows Media Center main menu. The Windows Media Center button has no function with other operating systems.

NOTE: Refer to the label on the bottom of the computer to determine the operating system.

● Press to emulate the pg up key on a keyboard.

● Press to change channels in ascending order.

● Press to emulate the pg dn key on a keyboard.

● Press to change channels in descending order.

Press the button to jump from one area, menu, or button to the next one.

Stop Press the button to stop the current media activity.

Button quick reference 73

Button

Fast-forward

Enter

Function

● Press the button to fast- forward the selected media.

NOTE: The button does not work with some media files.

● Press the fast-forward button and then press the play button to activate play.

Press the button to enter or select the desired action, menu, or window option.

74 Chapter 7 HP Media Remote Control (Select Models Only)

Inserting or replacing the battery

WARNING!

Dispose of used batteries according to the instructions in the Regulatory, Safety and

Environmental Notices located in Help and Support. To access the notices, select Start > Help and

Support > User Guides.

To insert or replace the battery in the remote control, follow these instructions:

1.

On the back of the remote control, slide the battery compartment cover in the direction of the arrow

(1), and then lift the cover to remove it (2).

2.

With the positive side of the battery facing up, insert the battery into the compartment (1).

Inserting or replacing the battery 75

3.

Align the battery compartment cover with the battery compartment (2), and then slide the cover to close it (3).

Troubleshooting

Try the following solutions if your remote control does not function properly:

● Be sure that you have a clear line of sight from the remote control to the infrared port on the computer or optional docking device.

● Be sure that you are within range of the infrared port on the computer or optional docking device.

● Be sure that the battery is properly installed and has a charge. Replace the battery if necessary.

● Be sure that you are using the remote control with a supported computer or optional docking device.

76 Chapter 7 HP Media Remote Control (Select Models Only)

8 Power management

Setting power options

Using power-saving states

The computer has two power-saving states enabled at the factory: Sleep and Hibernation.

When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates

Hibernation.

When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off.

CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card.

NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation.

Initiating and exiting Sleep

The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power.

Power settings and timeouts can be changed using Power Options in Windows ® Control Panel.

With the computer on, you can initiate Sleep in any of the following ways:

● Press fn+f5 .

● Briefly press the power button.

● Close the display.

● Click Start, click the arrow next to the Shut down button, and then click Sleep.

You can exit Sleep in any of the following ways:

● Briefly press the power button.

● If the display is closed, open the display.

Setting power options 77

● Press a key on the keyboard or button on the remote control.

● Activate the TouchPad.

When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.

Initiating and exiting Hibernation

The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on both battery power and external power, or when the battery reaches a critical battery level.

Power settings and timeouts can be changed using Power Options in Windows Control Panel.

To initiate Hibernation:

▲ Click Start, click the arrow next to the Shut down button, and then click Hibernate.

To exit Hibernation:

▲ Briefly press the power button.

The power lights turn on and your work returns to the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.

Using the battery meter

The battery meter is located in the notification area, at the far right of the taskbar. The battery meter allows you to quickly access power settings, view remaining battery charge, and select a different power plan.

● To display the percentage of remaining battery charge and the current power plan, move the pointer over the battery meter icon.

● To access Power Options, or to change the power plan, click the battery meter icon and select an item from the list.

Different battery meter icons indicate whether the computer is running on battery or external power. The icon also displays a message if the battery has reached a low battery level, critical battery level, or reserve battery level.

To hide or display the battery meter icon:

1.

Right-click the Show hidden icons icon (the arrow at the left side of the notification area).

2.

Click Customize notification icons.

3.

Under Behaviors, select Show icons and notifications for the Power icon.

4.

Click OK.

78 Chapter 8 Power management

Using power plans

A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance.

You can change power plan settings or create your own power plan.

Viewing the current power plan

▲ Click the battery meter icon in the notification area, at the far right of the taskbar.

– or –

Select Start > Control Panel > System and Security > Power Options.

Selecting a different power plan

▲ Click the battery meter icon in the notification area, and then select a power plan from the list.

– or –

Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list.

Customizing power plans

1.

Click the battery meter icon in the notification area and then click More power options.

– or –

Select Start > Control Panel > System and Security > Power Options.

2.

Select a power plan, and then click Change plan settings.

3.

Change the settings as needed.

4.

To change additional settings, click Change advanced power settings and make your changes.

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps:

1.

Select Start > Control Panel > System and Security > Power Options.

2.

In the left pane, click Require a password on wakeup.

3.

Click Change Settings that are currently unavailable.

4.

Click Require a password (recommended).

NOTE: If you need to create a user account password or change your current user account password, click Create or change your user account password, and the follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5.

5.

Click Save changes.

Setting power options 79

Switching between graphics modes (select models only)

Your computer is equipped with ATI™ Switchable Graphics technology and has two modes for processing graphics. When you switch from AC power to battery power, the computer can conserve battery power by switching from ATI Mobility Radeon™ Premium graphics to Intel ® integrated graphics.

Similarly, when you switch from battery power to AC power, the computer can switch back to the highperformance graphics mode.

When you switch between AC and battery power, you are notified that the computer is about to switch graphics modes. If you prefer, you can choose to continue using the same graphics mode. While the computer switches modes, the screen goes blank for a few seconds. When the switch is complete, a notification appears in the system tray, and the screen image reappears.

80 Chapter 8 Power management

Using external AC power

External AC power is supplied through one of the following devices:

WARNING!

To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

● Approved AC adapter

● Optional docking device or optional expansion product

Connect the computer to external AC power under any of the following conditions:

WARNING!

Do not charge the computer battery while you are onboard aircraft.

● When you are charging or calibrating a battery

● When you are installing or modifying system software

● When you are writing information to a CD or DVD

When you connect the computer to external AC power, the following events occur:

● The battery begins to charge.

● If the computer is turned on, the battery meter icon in the notification area changes appearance.

When you disconnect external AC power, the following events occur:

● The computer switches to battery power.

● The display brightness is automatically decreased to save battery life. To increase display brightness, press the fn+f8 hotkey or reconnect the AC adapter.

Using external AC power 81

Connecting the AC adapter

WARNING!

To reduce the risk of electric shock or damage to the equipment:

Plug the power cord into an AC outlet that is easily accessible at all times.

Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).

If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

To connect the computer to external AC power:

1.

Plug the AC adapter into the power connector (1) on the computer.

2.

Plug the power cord into the AC adapter (2).

3.

Plug the other end of the power cord into an AC outlet (3).

82 Chapter 8 Power management

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

● The computer will not turn on.

● The display does not turn on.

● The power light is off.

To test the AC adapter:

1.

Remove the battery from the computer.

a.

Turn the computer upside down on a flat surface.

b.

Slide the battery release latch (1) to release the battery.

c.

Pivot the battery (2) upward and remove the battery from the computer (3).

2.

Connect the AC adapter to the computer, and then plug it into an AC outlet.

3.

Turn on the computer.

● If the power light turns on, the AC adapter is functioning properly.

● If the power light remains off, the AC adapter is not functioning and should be replaced.

Contact technical support for information on obtaining a replacement AC power adapter.

Select Start > Help and Support > Get assistance.

Using external AC power 83

Using battery power

When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.

If the computer contains a charged battery and is running on external AC power supplied through the

AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.

NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To increase display brightness, use the fn+f8 hotkey or reconnect the AC adapter.

You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage. However, a battery in the computer slowly discharges when the computer is off and unplugged from external power.

WARNING!

To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.

Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Finding battery information in Help and Support

Help and Support provides the following tools and information about the battery:

● Battery Check tool to test battery performance

● Information on calibration, power management, and proper care and storage to maximize battery life

● Information on battery types, specifications, life cycles, and capacity

To access Battery information:

▲ Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.

Using Battery Check

Help and Support provides information on the status of the battery installed in the computer.

To run Battery Check:

1.

Connect the AC adapter to the computer.

NOTE: The computer must be connected to external power for Battery Check to function properly.

2.

Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical.

3.

Click the Power tab, and then click Battery Check.

Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

84 Chapter 8 Power management

Displaying the remaining battery charge

▲ Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar.

Inserting or removing the battery

CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery.

To insert the battery:

1.

Turn the computer upside down on a flat surface.

2.

Insert the battery into the battery bay (1) and rotate it downward until it is seated (2).

The battery release latch (3) automatically locks the battery into place.

To remove the battery:

1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release latch (1) to release the battery.

Using battery power 85

3.

Pivot the battery (2) upward and remove the battery from the computer (3).

Charging a battery

WARNING!

Do not charge the computer battery while you are onboard aircraft.

The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device.

The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.

To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations:

● If you are charging a new battery, charge it fully before turning on the computer.

● Charge the battery until the battery light turns off.

NOTE: If the computer is on while the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged.

● Allow the battery to discharge below 5 percent of a full charge through normal use before charging it.

● If the battery has been unused for one month or more, calibrate the battery instead of simply charging it.

The battery light displays charge status:

● On: The battery is charging.

● Blinking: The battery has reached a low battery level or critical battery level and is not charging.

● Off: The battery is fully charged, in use, or not installed.

86 Chapter 8 Power management

Maximizing battery discharge time

Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

● Lower the brightness on the display.

● Check the Power saver setting in Power Options.

● Remove the battery from the computer when it is not being used or charged.

● Store the battery in a cool, dry location.

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel.

Preferences set using Power Options do not affect lights.

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks.

If a low battery level is not resolved, the computer enters a critical battery level, and the battery light continues to blink.

The computer takes the following actions for a critical battery level:

● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates

Hibernation.

● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.

Using battery power 87

Resolving a low battery level

CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off.

Resolving a low battery level when external power is available

▲ Connect one of the following devices:

● AC adapter

● Optional expansion product or docking device

● Optional power adapter

Resolving a low battery level when a charged battery is available

1.

Turn off the computer or initiate Hibernation.

2.

Remove the discharged battery, and then insert a charged battery.

3.

Turn on the computer.

Resolving a low battery level when no power source is available

▲ Initiate Hibernation.

– or –

Save your work and shut down the computer.

Resolving a low battery level when the computer cannot exit Hibernation

When the computer lacks sufficient power to exit Hibernation, follow these steps:

1.

Insert a charged battery or plug the computer into external power.

2.

Exit Hibernation by pressing the power button.

88 Chapter 8 Power management

Calibrating a battery

Calibrate a battery under the following conditions:

● When battery charge displays seem inaccurate

● When you observe a significant change in battery run time

Even if a battery is heavily used, it should not need to be calibrated more than once a month. It is also not necessary to calibrate a new battery.

Step 1: Fully charge the battery

WARNING!

Do not charge the computer battery while you are onboard aircraft.

NOTE: The battery charges whether the computer is off or in use, but it charges faster when the computer is off.

To fully charge the battery:

1.

Insert the battery into the computer.

2.

Connect the computer to an AC adapter, optional power adapter, or optional expansion product, and then plug the adapter or device into external power.

The battery light on the computer turns on.

3.

Leave the computer plugged into external power until the battery is fully charged.

The battery light on the computer turns off.

Step 2: Disable Hibernation and Sleep

1.

Click the battery meter icon in the notification area, and then click More power options.

– or –

Select Start > Control Panel > System and Security > Power Options.

2.

Under the current power plan, click Change plan settings.

3.

Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration.

4.

Change the Turn off the display settings to Never.

5.

Click Change advanced power settings.

6.

Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.

7.

Record the On battery setting under Hibernate after so that you can reset it after the calibration.

8.

Change the On battery setting to Never.

9.

Click OK.

10.

Click Save changes.

Using battery power 89

Step 3: Discharge the battery

The computer must remain on while the battery is being discharged. The battery can discharge whether or not you are using the computer, but the battery will discharge faster while you are using it.

● If you plan to leave the computer unattended during the discharge, save your information before beginning the discharge procedure.

● If you use the computer occasionally during the discharge procedure and have set energy-saving timeouts, expect the following performance from the system during the discharge process:

◦ The monitor will not turn off automatically.

◦ Hard drive speed will not decrease automatically when the computer is idle.

◦ System-initiated Hibernation will not occur.

To discharge a battery:

1.

Unplug the computer from its external power source, but do not turn off the computer.

2.

Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.

Step 4: Fully recharge the battery

To recharge the battery:

1.

Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off.

You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

2.

If the computer is off, turn it on when the battery is fully charged and the battery light has turned off.

Step 5: Reenable Hibernation and Sleep

CAUTION: Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level.

1.

Click the battery meter icon in the notification area, and then click More power options.

– or –

Select Start > Control Panel > System and Security > Power Options.

2.

Under the current power plan, click Change plan settings.

3.

Reenter the settings that you recorded for the items in the On battery column.

4.

Click Change advanced power settings.

5.

Click the plus sign next to Sleep, and then click the plus sign next to Hibernate after.

6.

Reenter the setting that you recorded for On battery.

90 Chapter 8 Power management

7.

Click OK.

8.

Click Save changes.

Conserving battery power

● Select Start > Control Panel > System and Security > Power Options > Power saver.

● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them.

● Disconnect external devices that are not plugged into an external power source, when you are not using them.

● Stop, disable, or remove any external media cards that you are not using.

● Use the fn+f7 and fn+f8 hotkeys to adjust screen brightness as needed.

● If you leave your work, initiate Sleep or Hibernation, or shut down the computer.

Storing a battery

CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately.

To prolong the charge of a stored battery, place it in a cool, dry place.

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage.

Calibrate a battery before using it if it has been stored for one month or more.

Disposing of a used battery

WARNING!

To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water.

For additional information, refer to the Regulatory, Safety and Environmental Notices included with this computer.

Replacing the battery

Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.

Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a ”weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow.

Using battery power 91

Shutting down the computer

CAUTION: Unsaved information will be lost when the computer is shut down.

The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

● When you need to replace the battery or access components inside the computer

● When you are connecting an external hardware device that does not connect to a USB port

● When the computer will be unused and disconnected from external power for an extended period

Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command.

To shut down the computer:

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible.

1.

Save your work and close all open programs.

2.

Click Start.

3.

Click Shut down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided:

● Press ctrl+alt+delete , and then click the Power button.

● Press and hold the power button for at least 5 seconds.

● Disconnect the computer from external power and remove the battery.

92 Chapter 8 Power management

9 Drives

Handling drives

Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.

Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

Do not touch the connector pins on a removable drive or on the computer.

Handle a drive carefully; do not drop a drive or place items on it.

Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is off, in the Sleep state, or in Hibernation, turn the computer on and then shut it down through the operating system.

Do not use excessive force when inserting a drive into a drive bay.

Do not type on the keyboard or move the computer while the optical drive is writing to a disc. The write process is sensitive to vibration.

When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.

Avoid exposing a drive to temperature or humidity extremes.

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

Remove media from a drive before removing the drive from the drive bay, or traveling with, shipping, or storing a drive.

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging and label the package “FRAGILE.”

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walkthrough devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use X-rays instead of magnetism and will not damage a drive.

Handling drives 93

Optical drive

Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then you can also watch high-definition video from disc.

Identifying the installed optical drive

▲ Select Start > Computer.

You will see a list of all the devices installed in your computer, including your optical drive. You may have one of the following types of drives:

● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

● Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive

● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive

NOTE: Some of the drives listed above may not be supported by your computer.

94 Chapter 9 Drives

Using optical discs

An optical drive supports optical discs. Your optical drive can read standard CD and DVD discs, and if it is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs (BDs).

These discs store information, such as music, photos, and movies. DVDs have a larger storage capacity than CDs, and BDs have the largest capacity of all.

NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives.

Some optical drives can also write to optical discs as described in the following table.

Optical drive type Write to CD-RW Write to DVD±RW/R Write to DVD±R DL

Yes Yes

Write label to

LightScribe CD or

DVD±RW/R

No DVD±RW and CD-RW

SuperMulti DL Combo

Drive

Yes

DVD±RW and CD-RW

SuperMulti DL Combo

Drive with LightScribe

Yes

Yes Blu-ray ROM

DVD±R/RW

SuperMulti DL Drive

Blu-ray ROM with

LightScribe

DVD±R/RW

SuperMulti DL Drive

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a disc.

Optical drive 95

Selecting the right disc

An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and

BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but DVDs have 6 to 7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs.

NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section.

CD-R discs

CD-R (write-once) discs are widely used for creating a permanent copy of data that can be shared as needed. Typical uses include the following:

● Distributing large presentations

● Sharing scanned and digital photos, video clips, and written data

● Making your own music CDs

● Keeping permanent archives of computer files and scanned home records

● Offloading files from your hard drive to free up disk space

After data is recorded, it cannot be erased or written over.

CD-RW discs

Use a CD-RW disc (a rewritable version of a CD) to store large projects that must be updated frequently.

Typical uses include the following:

● Developing and maintaining large documents and project files

● Transporting work files

● Making weekly backups of hard drive files

● Updating photos, video, audio, and data continuously

DVD±R discs

Use blank DVD±R discs to permanently store large amounts of information. After data is recorded, it cannot be erased or written over.

DVD±RW discs

Use DVD±RW discs if you want to be able to erase or write over data that you saved earlier. This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed.

96 Chapter 9 Drives

LightScribe DVD+R discs

Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc.

Blu-ray Disc

Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over 5 times the capacity of a single-layer DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the capacity of a dual-layer DVD at 8.5 GB.

Typical uses include the following:

● Storage of large amounts of data

● High-definition video playback and storage

Playing a CD, DVD, or BD

1.

Turn on the computer.

2.

Press the release button (1) on the drive bezel to release the disc tray.

3.

Pull out the tray (2).

4.

Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle.

NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

5.

Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6.

Close the disc tray.

If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

Optical drive 97

Configuring AutoPlay

1.

Select Start > Default Programs > Change AutoPlay settings.

2.

Confirm that the Use AutoPlay for all media and devices check box at the upper left of the computer screen is selected.

3.

Click Choose a default, and then select one of the available options for each media type listed.

4.

Click Save.

NOTE: For more information about AutoPlay, refer to Help and Support.

Changing DVD region settings

Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally.

You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive.

CAUTION: The region settings on your DVD drive can be changed only 5 times.

The region setting you select the fifth time becomes the permanent region setting on the DVD drive.

The number of region changes remaining is displayed on the DVD Region tab.

To change settings through the operating system:

1.

Select Start > Control Panel > System and Security. Then in the System area, click Device

Manager.

NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

2.

Click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

3.

Right-click the DVD drive for which you want to change region settings, and then click

Properties.

4.

Make the desired changes on the DVD Region tab.

5.

Click OK.

98 Chapter 9 Drives

Observing the copyright warning

It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:

Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.

Before writing to a disc, close all open programs except the disc software you are using.

Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc. Save the information to your hard drive, and then burn from your hard drive to the destination disc.

Do not use the computer keyboard or move the computer while the computer is writing to a disc. The write process is sensitive to vibration.

NOTE: For details about using software included with the computer, refer to the software manufacturer’s instructions, which may be provided on disc, in the software Help, or on the manufacturer's Web site.

Copying a CD or DVD

1.

Select Start > All Programs > CyberLink DVD Suite > Power2Go.

2.

Insert the disc you want to copy into the optical drive.

3.

Click Copy at the bottom right of the screen.

Power2Go reads the source disc and copies the data to a temporary folder on your hard drive.

4.

When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.

After the information is copied, the disc you created ejects automatically.

Optical drive 99

Creating (burning) a CD or DVD

If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV music files. To burn video files to a CD or DVD, use MyDVD.

Observe the following guidelines when burning a CD or DVD:

● Before burning a disc, save and close any open files and close all programs.

● A CD-R or DVD-R is usually best for burning audio files because after the information is copied, it cannot be changed.

NOTE: You cannot create an audio DVD with CyberLink Power2Go.

● Because some home and car stereos will not play CD-RWs, use CD-Rs to burn music CDs.

● A CD-RW or DVD-RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed.

● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported formats.

● An MP3 file uses less space than other music file formats, and the process for creating an MP3 disc is the same as the process for creating a data file. MP3 files can be played only on MP3 players or on computers with MP3 software installed.

To burn a CD or DVD, follow these steps:

1.

Download or copy the source files into a folder on your hard drive.

2.

Insert a blank CD or DVD into the optical drive.

3.

Select Start > All Programs, and then select the name of the program you want to use.

NOTE: Some programs may be located in subfolders.

4.

Select the kind of CD or DVD you want to create—data, audio, or video.

5.

Right-click Start, click Open Windows Explorer, and navigate to the folder where the source files are stored.

6.

Open the folder, and then drag the files to the drive that contains the blank optical disc.

7.

Initiate the burning process as directed by the program you have selected.

For specific instructions, refer to the software manufacturer's instructions, which may be provided with the software, on disc, or on the manufacturer's Web site.

CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.

100 Chapter 9 Drives

Removing an optical disc (CD, DVD, or BD)

1.

Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops.

2.

Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

3.

Close the disc tray and place the disc in a protective case.

Optical drive 101

Using external drives

Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer or on an optional docking device or optional expansion product.

USB drives include the following types:

● 1.44-megabyte diskette drive

● Hard drive module (a hard drive with an adapter attached)

● DVD-ROM Drive

● DVD/CD-RW Combo Drive

● DVD±RW and CD-RW Combo Drive

NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions.

To connect an external drive to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered drive, be sure that the AC power cord is unplugged.

1.

Connect the drive to the computer.

2.

If you are connecting a powered drive, plug the drive power cord into a grounded AC outlet.

To disconnect a powered drive, disconnect it from the computer, and then unplug the AC power cord.

102 Chapter 9 Drives

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.

After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. You may want to set it to run during the night or another time when you do not need access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

To run Disk Defragmenter:

1.

Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.

2.

Click Defragment disk.

NOTE: Windows ® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

For additional information, refer to the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently.

To run Disk Cleanup:

1.

Select Start > All Programs > Accessories > System Tools > Disk Cleanup.

2.

Follow the on-screen instructions.

Improving hard drive performance 103

Using HP ProtectSmart Hard Drive Protection (select models only)

HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O requests under either of the following conditions:

● You drop the computer.

● You move the computer with the display closed while the computer is running on battery power.

A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.

NOTE: If the SmartBay contains a hard drive, the hard drive is protected by HP ProtectSmart Hard

Drive Protection. Hard drives that are in an optional docking device or are connected to a USB port are not protected by HP ProtectSmart Hard Drive Protection.

For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.

Identifying HP ProtectSmart Hard Drive Protection status

The drive light on the computer turns on to show that the drive is parked. To determine whether drives are currently protected or whether a drive is parked, select Start > Control Panel > Hardware and

Sound > Windows Mobility Center. The Mobility Center also indicates HP ProtectSmart Hard Drive

Protection status:

● If the software is enabled, a green check mark is superimposed over the hard drive icon.

● If the software is disabled, a white diagonal line is superimposed over the hard drive icon.

● If the drives are parked, a yellow moon is superimposed over the hard drive icon.

NOTE: The icon in the Mobility Center may not show the most up-to-date status for the drive. For immediate updates after a change in status, you need to enable the notification area icon.

To enable the notification area icon:

1.

Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive

Protection.

NOTE: If prompted by User Account Control, click Yes.

2.

On the Icon in System Tray row, click Show.

3.

Click OK.

If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways:

● The computer will not shut down.

● The computer will not initiate Sleep or Hibernation, except as described in the following Note.

NOTE: If the computer is running on battery power and reaches a critical battery level, HP

ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation.

Before you move the computer, HP recommends that you either shut it down or initiate Sleep or

Hibernation.

104 Chapter 9 Drives

Using HP ProtectSmart Hard Drive Protection software

The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks:

● Enable and disable HP ProtectSmart Hard Drive Protection.

NOTE: Depending on your user privileges, you may not be able to enable or disable HP

ProtectSmart Hard Drive Protection. Additionally, members of an Administrator group can change the privileges for non-Administrator users.

● Determine whether a drive in the system is supported.

To open the software and change settings, follow these steps:

1.

In Mobility Center, click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window.

– or –

Select Start > Control Panel > Hardware and Sound > HP ProtectSmart Hard Drive

Protection.

NOTE: If prompted by User Account Control, click Yes.

2.

Click the appropriate button to change settings.

3.

Click OK.

Using HP ProtectSmart Hard Drive Protection (select models only) 105

Replacing the hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To remove the hard drive:

1.

Save your work.

2.

Shut down the computer and close the display.

3.

Disconnect all external devices connected to the computer.

4.

Unplug the power cord from the AC outlet.

5.

Turn the computer upside down on a flat surface.

6.

Remove the battery from the computer.

7.

With the hard drive bay toward you, loosen the 2 hard drive cover screws (1).

8.

Lift the hard drive cover away from the computer (2).

106 Chapter 9 Drives

9.

Remove the 3 hard drive screws.

10.

Pull the hard drive tab to the left (1), and then lift the hard drive away from the computer (2).

To install a hard drive:

1.

Insert the hard drive into the hard drive bay (1).

Replacing the hard drive 107

2.

Slide the hard drive to the right until it snaps into place (2).

3.

Replace the 3 hard drive screws.

4.

Align the tabs (1) on the hard drive cover with the notches on the computer.

5.

Close the cover (2).

108 Chapter 9 Drives

6.

Tighten the hard drive cover screws (3).

Replacing the hard drive 109

Replacing a drive in the SmartBay

The SmartBay can hold either an optical drive or a hard drive.

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the drive from the SmartBay. Do not remove the drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To remove a drive from the SmartBay:

1.

Save your work.

2.

Shut down the computer and close the display.

3.

Disconnect all external devices connected to the computer.

4.

Unplug the power cord from the AC outlet.

5.

Turn the computer upside down on a flat surface.

6.

Remove the battery from the computer.

7.

Slide the SmartBay release latch to release the drive.

110 Chapter 9 Drives

8.

Remove the drive from the SmartBay.

To insert a drive in the SmartBay:

▲ Insert the drive into the SmartBay and push in until it snaps into place.

Replacing a drive in the SmartBay 111

10 External devices

Using a USB device

A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product.

Some USB devices may require additional support software, which is usually included with the device.

For more information about device-specific software, refer to the manufacturer's instructions.

The computer has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices. To add more

USB ports, connect an optional hub or optional expansion product.

Connecting a USB device

CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.

▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port.

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, the "Installing device driver software" message is displayed in the notification area, at the far right of the taskbar.

112 Chapter 10 External devices

Removing a USB device

CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device.

CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.

To remove a USB device:

1.

Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden

icons icon (the arrow at the left of the notification area).

2.

Click the name of the device in the list.

NOTE: You are prompted that it is safe to remove the device.

3.

Remove the device.

Using a USB device 113

Using an eSATA device

An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive.

Some eSATA devices may require additional support software, which is usually included with the device.

For more information about device-specific software, refer to the manufacturer's instructions.

NOTE: The eSATA port also supports an optional USB device.

Connecting an eSATA device

CAUTION: To prevent damage to an eSATA port connector, use minimal force to connect an eSATA device.

▲ To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port.

You will hear a sound when the device has been detected.

114 Chapter 10 External devices

Removing an eSATA device

CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove an eSATA device.

CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device.

To remove an eSATA device:

1.

Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden

icons icon (the arrow at the left of the notification area).

2.

Click the name of the device in the list.

NOTE: You are prompted that it is safe to remove the device.

3.

Remove the device.

Using the expansion port

The expansion port connects the computer to an optional docking device or optional expansion product, so that additional ports and connectors can be used with the computer.

NOTE: The computer has only one expansion port. The term expansion port 3 describes the type of expansion port.

Using the expansion port 115

11 External media cards

Using Digital Media Slot cards

Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.

The Digital Media Slot supports the following digital card formats:

● Memory Stick (MS)

● Memory Stick Pro (MSP)

● MultiMediaCard (MMC)

● Secure Digital (SD) Memory Card

● xD-Picture Card (XD)

Inserting a digital card

CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into the Digital Media Slot.

CAUTION: To prevent damage to the digital card connectors, use minimal force to insert a digital card.

1.

Hold the digital card label-side up, with the connectors facing the computer.

2.

Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of options may be displayed.

116 Chapter 11 External media cards

Removing a digital card

CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card.

Save your information and close all programs associated with the digital card.

NOTE: To stop a data transfer, click Cancel in the operating system Copying window.

To remove a digital card:

1.

Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden

icons icon (the arrow at the left side of the notification area).

2.

Click the name of the digital card in the list.

NOTE: You are prompted that it is safe to remove the hardware device.

3.

Press in on the digital card (1), and then remove the card from the slot (2).

Using Digital Media Slot cards 117

Using ExpressCards

An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.

Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the

Personal Computer Memory Card International Association (PCMCIA).

Configuring an ExpressCard

Install only the software required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers:

● Install only the device drivers for your operating system.

● Do not install other software, such as card services, socket services, or enablers, supplied by the

ExpressCard manufacturer.

Inserting an ExpressCard

CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot.

CAUTION: To prevent damage to the connectors:

Use minimal force when inserting an ExpressCard.

Do not move or transport the computer when an ExpressCard is in use.

The ExpressCard slot may contain a protective insert. To remove the insert:

1.

Press in on the insert (1) to unlock it.

2.

Pull the insert out of the slot (2).

To insert an ExpressCard:

1.

Hold the card label-side up, with the connectors facing the computer.

118 Chapter 11 External media cards

2.

Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of options may be displayed.

NOTE: The first time you insert an ExpressCard, the "Installing device driver software" message is displayed in the notification area, at the far right of the taskbar.

NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an

ExpressCard when it is not in use.

Using ExpressCards 119

Removing an ExpressCard

CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard.

Save your information and close all programs associated with the ExpressCard.

NOTE: To stop a data transfer, click Cancel in the operating system Copying window.

To remove an ExpressCard:

1.

Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.

NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden

icons icon (the arrow at the left side of the notification area).

2.

Click the name of the ExpressCard in the list.

NOTE: You are prompted that it is safe to remove the hardware device.

3.

Release and remove the ExpressCard: a.

Gently press in on the ExpressCard (1) to unlock it.

b.

Pull the ExpressCard out of the slot (2).

120 Chapter 11 External media cards

12 Memory modules

The computer has one memory module compartment, which is located on the bottom of the computer.

The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.

WARNING!

To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both memory modules are the same size.

To add or replace a memory module:

1.

Save your work.

2.

Shut down the computer and close the display.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

3.

Disconnect all external devices connected to the computer.

4.

Unplug the power cord from the AC outlet.

5.

Turn the computer upside down on a flat surface.

6.

Remove the battery from the computer.

7.

Loosen the memory module compartment screw (1).

121

8.

Lift the memory module compartment cover (2) away from the computer.

9.

If you are replacing a memory module, remove the existing memory module: a.

Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module.

b.

Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.

To protect a memory module after removal, place it in an electrostatic-safe container.

10.

Insert a new memory module:

122 Chapter 12 Memory modules

CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module.

a.

Align the notched edge (1) of the memory module with the tab in the memory module slot.

b.

With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated.

c.

Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place.

11.

Align the tabs (1) on the memory module compartment cover with the notches on the computer.

12.

Close the cover (2).

13.

Tighten the memory module compartment screw (3).

14.

Replace the battery.

123

15.

Turn the computer right-side up, and then reconnect external power and external devices.

16.

Turn on the computer.

124 Chapter 12 Memory modules

13 Security

Protecting the computer

Standard security features provided by the Windows ® operating system and the non-Windows Setup

Utility can protect your personal settings and data from a variety of risks.

Follow the procedures in this guide to use the following features:

● Passwords

● Antivirus software

● Firewall software

● Critical security updates

● Optional security cable

● Fingerprint reader (select models only)

NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen.

NOTE: Before you send your computer for service, remove all password and fingerprint settings.

Computer risk Security feature

Unauthorized use of the computer

Computer viruses

Unauthorized access to data

● QuickLock

● Power-on password

Norton Internet Security software

● Firewall software

● Windows updates

Unauthorized access to Setup Utility, BIOS settings, and other system identification information

Administrator password

Ongoing or future threats to the computer Critical security updates from Microsoft

Unauthorized access to a Windows user account

Unauthorized removal of the computer

User password

Security cable slot (used with an optional security cable)

Protecting the computer 125

Using passwords

A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.

CAUTION: To prevent being locked out of the computer, record each password you set. Because most passwords are not displayed as they are set, changed, or deleted, it is essential to record each password immediately and store it in a secure place.

You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature.

Use the following guidelines when setting a password in Setup Utility:

● A password can be any combination of up to 8 letters and numbers and is case sensitive.

● A password set in Setup Utility must be entered at a Setup Utility prompt. A password set in Windows must be entered at a Windows prompt.

Use the following tips for creating and saving passwords:

● When creating passwords, follow requirements set by the program.

● Write down your passwords and store them in a secure place away from the computer.

● Do not store passwords in a file on the computer.

● Do not use your name or other personal information that could be easily discovered by an outsider.

The following sections list Windows and Setup Utility passwords and describe their functions. For additional information about Windows passwords, such as screen-saver passwords, select Start > Help

and Support.

Setting passwords in Windows

Password

Administrator password

User password

QuickLock

Function

Protects administrator-level access to computer contents.

NOTE: This password cannot be used to access Setup Utility contents.

Protects access to a Windows user account. It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation.

Protects the computer by requiring a password to be entered in the Windows Log On dialog box before you access the computer. After you set a user or administrator password, follow these steps:

1.

Initiate QuickLock by pressing fn+f6 .

2.

Exit QuickLock by entering your Windows user or administrator password.

126 Chapter 13 Security

Setting passwords in Setup Utility

Password Function

Administrator password*

Power-on password*

● Protects access to Setup Utility.

● After this password is set, it must be entered each time you access Setup Utility.

CAUTION: If you forget your administrator password, you cannot access Setup Utility.

● Protects access to the computer contents.

● After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.

CAUTION: If you forget your power-on password, you cannot turn on or restart the computer, or exit Hibernation.

*For details about each of these passwords, refer to the following topics.

Administrator password

Your administrator password protects the configuration settings and system identification information in

Setup Utility. After this password is set, you must enter it each time you access Setup Utility.

Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and store it in a safe place.

Managing an administrator password

To set, change, or delete this password, follow these steps:

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press esc . When the

Startup Menu is displayed, press f10 .

2.

Use the arrow keys to select Security > Set Administrator Password, and then press enter .

● To set an administrator password, type your password in the Enter New Password and

Confirm New Password fields, and then press enter .

● To change an administrator password, type your current password in the Enter Current

Password field, type a new password in the Enter New Password and Confirm New

Password fields, and then press enter .

● To delete an administrator password, type your current password in the Enter Password field, and then press enter 4 times.

3.

To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes.

Using passwords 127

Your changes go into effect when the computer restarts.

Entering an administrator password

At the Enter Password prompt, type your administrator password, and then press enter . After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again.

Power-on password

Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. A power-on password is not displayed as it is set, entered, changed, or deleted.

Managing a power-on password

To set, change, or delete this password, follow these steps:

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press esc . When the

Startup Menu is displayed, press f10 .

2.

Use the arrow keys to select Security > Set Power-On Password, and then press enter .

● To set a power-on password, type your password in the Enter New Password and Confirm

New Password fields, and then press enter .

● To change a power-on password, type your current password in the Enter Current

Password field, type a new password in the Enter New Password and Confirm New

Password fields, and then press enter .

● To delete a power-on password, type your current password in the Enter Current

Password field, and then press enter 4 times.

3.

To save your changes and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes.

Your changes go into effect when the computer restarts.

Entering a power-on password

At the Enter Password prompt, type your password, and then press enter . After 3 unsuccessful attempts to enter the password, you must restart the computer and try again.

128 Chapter 13 Security

Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.

Norton Internet Security, an antivirus program, is preinstalled on the computer. The software includes

60 days of free updates. It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service. Instructions for using and updating Norton

Internet Security software and for purchasing extended update service are provided within the program.

To view and access Norton Internet Security, select Start > All Programs > Norton Internet

Security.

For more information about computer viruses, type viruses in the Search box in Help and Support.

Using firewall software

When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy.

Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information.

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem, disable the firewall, perform the task that you want to perform, and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.

Using antivirus software 129

Installing critical security updates

CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert.

Updates to the operating system and other software may have become available after the computer was shipped. To be sure that all available updates are installed on the computer, observe these guidelines:

● Run Windows Update as soon as possible after you set up your computer. Use the update link at

Start > All Programs > Windows Update.

● Run Windows Update monthly thereafter.

● Obtain updates to Windows and other Microsoft ® programs, as they are released, from the

Microsoft Web site and through the updates link in Help and Support.

Installing an optional security cable

NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

1.

Loop the security cable around a secured object.

2.

Insert the key (1) into the cable lock (2).

3.

Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.

NOTE: The location of the security cable slot varies by computer model.

130 Chapter 13 Security

Using the fingerprint reader (select models only)

NOTE: The location of the fingerprint reader varies by computer model.

Locating the fingerprint reader

The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer:

● Near the bottom of the TouchPad

● On the right side of the keyboard

● On the upper-right side of the display

● On the left side of the display

Depending on your computer model, the fingerprint reader may be oriented horizontally or vertically.

Both orientations require that you swipe your finger perpendicular to the metallic sensor.

Using the fingerprint reader (select models only) 131

Registering fingerprints

A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using

DigitalPersona Personal software, instead of using a Windows password.

To register one or more fingerprints, follow these steps:

1.

In Windows, click the DigitalPersona Personal icon in the notification area, at the far right of the taskbar.

2.

Read the welcome text, and then click Next.

The “Verify Your Identity” page opens.

3.

Type your Windows password, if one has been established, and then click Next.

NOTE: If you do not have a Windows password, the “Protect Your Windows Account” page opens. You can create a Windows password at this time, or you can skip this step by clicking

Next. However, setting a Windows password optimizes the security of your computer.

The “Fingerprint Registration Training” page opens.

4.

View the demonstration, and then click Next.

The “Register a Fingerprint” page opens.

5.

Click the finger on the screen that corresponds to the finger you want to register.

The next page opens, outlining that finger in green.

6.

Slowly swipe your chosen finger over the fingerprint sensor.

NOTE: If the swipe is not completed correctly, a message explains why the swipe was unsuccessful.

NOTE: For best results, swipe the same finger in the same direction each time you use the fingerprint reader.

7.

Continue swiping the same finger over the fingerprint sensor until you have completed 4 successful swipes.

When the fingerprint is registered successfully, the “Register a Fingerprint” page opens again, allowing you to register more fingerprints. Repeat steps 5 through 7 to register additional fingerprints.

8.

When you are finished registering fingerprints, click Next.

If you register only one fingerprint, a message recommends that you register additional fingerprints.

Click Yes to register more fingerprints, and then repeat steps 1 through 8 for each fingerprint registered.

– or –

Click No if you do not want to register additional fingerprints. The “Registration Complete” page opens.

9.

Click Finish.

NOTE: Each user who wants fingerprint access to the computer must repeat steps 1 through 9.

132 Chapter 13 Security

Using your registered fingerprint to log on to Windows

To log on to Windows using your fingerprint, follow these steps:

1.

Immediately after you have registered your fingerprints, restart Windows.

2.

Swipe any of your registered fingers to log on to Windows.

Using the fingerprint reader (select models only) 133

A Setup Utility (BIOS)

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your

Windows ® operating system is not working.

NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

▲ Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

– or –

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press esc .

2.

When the Startup Menu is displayed, press f10 .

134 Appendix A Setup Utility (BIOS)

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press esc . When the

Startup Menu is displayed, press f10 .

2.

Use the arrow keys to select System Configuration > Language, and then press enter .

3.

Use the arrow keys to select a language, and then press enter .

4.

When a confirmation prompt with your language selected is displayed, press enter .

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter .

Your change goes into effect immediately.

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.

● To choose a menu or a menu item, use the arrow keys.

● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .

● To select an item, press enter .

● To close a text box or return to the menu display, press esc .

● To display additional navigation and selection information while Setup Utility is open, press f1 .

Using Setup Utility 135

Displaying system information

You can use Setup Utility to view such information as the system time and date and information that identifies the computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press esc . When the

Startup Menu is displayed, press f10 .

2.

Select the Main menu.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter .

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press esc . When the

Startup Menu is displayed, press f10 .

2.

Use the arrow keys to select Exit > Load Setup Defaults, and then press enter .

3.

When the Setup Confirmation is displayed, press enter .

4.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter .

Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factory default settings.

136 Appendix A Setup Utility (BIOS)

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

● To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

● To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

Main menu

Select

System information

To do this

● View and change the system time and date.

● View identification information about the computer.

● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security menu

Select

Administrator password

Power-On Password

To do this

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.

Setup Utility menus 137

System Configuration menu

Select

Language Support

Button Sound (select models only)

Virtualization Technology (select models only)

Processor C6 State (select models only)

LAN Power Saving (select models only)

To do this

Change the language of Setup Utility.

Enable/disable the capacitive button tapping sound.

Enable/disable the processor Virtualization Technology.

Enable/disable the processor C6 sleep state.

Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.

Enable/disable Card Reader/1394 Power Saving.

Card Reader/1394 Power Saving (select models only)

Fan Always On

Boot Options

Enabled/disable Fan Always On. When enabled, the computer fan will always be on.

Set the following boot options:

● POST (power-on self test) f10 and f12 Delay (sec.)―Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

● HP QuickWeb—Enable/disable the HP QuickWeb Boot Menu during

POST.

◦ Delay to boot Windows—Set the delay for the HP QuickWeb

Boot Menu to 2, 3, 5, 10, 15, or 30 seconds.

● CD-ROM Boot―Enable/disable boot from CD-ROM.

● Floppy Boot―Enable/disable boot from diskette.

● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter.

● Boot Order―Set the boot order for:

◦ Notebook Hard Drive

◦ Internal CD/DVD ROM Drive

USB Diskette on Key/USB Hard Drive

USB CD/DVD ROM Drive

USB Floppy

Network Adapter

Diagnostics menu

Select

Primary Hard Disk Self Test

Secondary Hard Disk Self Test (select models only)

Memory Test

To do this

Run a comprehensive self-test on the hard drive.

Run a comprehensive self-test on a secondary hard drive.

Run a diagnostic test on the system memory.

138 Appendix A Setup Utility (BIOS)

B Software updates

Updated versions of the software provided with your computer may be available on the HP Web site.

Most software and BIOS updates on the HP Web site are packaged in compressed files called

SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

To update the software, follow these steps, which are explained in the remainder of this guide:

1.

Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer.

If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

NOTE: The computer system BIOS is stored on the system ROM. The BIOS initializes the operating system, determines how the computer will interact with the hardware devices, and provides for data transfer among hardware devices, including the time and date.

NOTE: Windows ® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

2.

Access the updates on the HP Web site at http://www.hp.com

.

3.

Install the updates.

139

Updating the BIOS

To update the BIOS, first determine what BIOS version you currently have and then download and install the new BIOS.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by opening Setup Utility.

To use Setup Utility for displaying BIOS information:

1.

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower left corner of the screen, press f10 .

2.

If Setup Utility does not open with the system information displayed, use the arrow keys to select the Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3.

To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

140 Appendix B Software updates

Downloading a BIOS update

CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter.

Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

To download a BIOS update:

1.

Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support > Maintain > Software Updates.

2.

Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.

3.

At the download area, follow these steps: a.

Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.

Open Windows Explorer by selecting Start > Computer.

2.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5.

Complete the installation by following the instructions on the screen.

The system automatically shuts down after the BIOS has successfully updated.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Updating the BIOS 141

Updating programs and drivers

To download and install software other than a BIOS update, follow these steps:

To use the HP Web site:

1.

Open your Web browser, go to http://www.hp.com/support , and select your country or region.

2.

Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter .

– or –

If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter , and follow the instructions provided. Proceed to step 6.

3.

Click your specific product from the models listed.

4.

Select your operating system.

5.

When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.

Click Install now to install the updated driver.

NOTE: In some locations you may be able to download the driver and install it later. To do this, click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive. After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install.

7.

If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.

142 Appendix B Software updates

C Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

● Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

● Backing up your information regularly to protect your important system files.

● Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

● Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

● Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery

Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select

Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.

143

Creating recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

NOTE: If your computer does not include an internal optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site.

Note the following guidelines before creating recovery discs:

● You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

● The computer must be connected to AC power during this process.

● Only one set of recovery discs can be created per computer.

● Number each disc before inserting it into the optical drive.

● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1.

Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

2.

Follow the on-screen instructions.

144 Appendix C Backup and recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:

● At regularly scheduled times

NOTE: Set reminders to back up your information periodically.

● Before the computer is repaired or restored

● Before you add or modify hardware or software

Note the following when backing up:

● Create system restore points using the Windows ® System Restore feature, and periodically copy them to disc.

● Store personal files in the Documents library and back up this folder periodically.

● Back up templates stored in their associated programs.

● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1.

Display the screen.

2.

Copy the screen:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

3.

Open a word-processing document, and then select Edit > Paste.

4.

Save the document.

● You can back up your information to an optional external hard drive, a network drive, or discs.

● When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

NOTE: DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.

● When backing up to discs, number each disc before inserting it into the optical drive of the computer.

Backing up your information 145

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.

1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to set up and create a backup.

NOTE: Windows ® includes the User Account Control feature to improve the security of your computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

146 Appendix C Backup and recovery

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to create restore points

● Before you add or extensively modify software or hardware

● Periodically, whenever the system is performing optimally

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Under Protection Settings, select the disk for which you want to create a restore point.

5.

Click Create.

6.

Follow the on-screen instructions.

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.

Follow the on-screen instructions.

Backing up your information 147

Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you use

HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer.

Use these discs to recover your operating system and software.

NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs

To restore the system from the recovery discs:

1.

Back up all personal files.

2.

Insert the first recovery disc into the optical drive and restart the computer.

3.

Follow the on-screen instructions.

Recovering from the dedicated recovery partition (select models only)

NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.

On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11 . This restores the computer to its factory condition.

To restore the system from the partition, follow these steps:

1.

Access Recovery Manager in either of the following ways:

● Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

● Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press

<F11> for recovery” message is displayed on the screen.

2.

Click System Recovery in the Recovery Manager window.

3.

Follow the on-screen instructions.

148 Appendix C Backup and recovery

Index

Symbols/Numerics

1394 Power Saving 138

A

AC adapter

connecting 82

identifying 15

testing 83

administrator password

creating 127

entering 128

managing 127

airport security devices 93

antennas 14

antivirus software 129

applications key, Windows 8

arrow buttons 71

audio devices, connecting

external 52 audio features 52 audio functions, checking 52

audio-in (microphone) jack,

identifying 10, 47

audio-out (headphone) jacks,

identifying 10, 47

AutoPlay 98

B

back button 66, 71

backing up customized window, toolbar,

and menu bar settings 145 personal files 145 templates 145

battery

calibrating 89 charging 86, 89

conserving power 91

discharging 87

disposing 91

inserting 85

low battery levels 87

recharging 90

removing 85

replacing 91 storing 91

battery bay, identifying 13

Battery Check 84

battery light 5, 10, 86, 87

battery power 84

battery release latch,

identifying 13, 85

battery temperature 91

battery, identifying 15

battery, inserting 68, 75

bays

battery 13, 16

hard drive 13

BIOS, updating 140

Blu-ray Disc

playing 97

removing 101

Bluetooth device 17, 27

Bluetooth label 16

boot options 138 boot order 138 button sound 138

buttons

arrow 71 back 66, 71

change/page up 73

channel/page down 66, 73

channel/page up 65

clear 72

down 66

DVD 65, 73

enter 74

fast-forward 66

forward 74

guide 71

information 67, 73

keypad 72

left 66

live TV 72

MediaSmart 48, 65, 72

mute 67, 71

next 66, 73

OK 66, 71

play 72

play/pause 66

power 7, 65, 71

previous 66, 72 print 72

quick reference 65, 71 recorded TV 71

rewind 65, 72

right 66

snapshot 72

stop 65, 73

switch screens 65, 72

Teletext 73

TouchPad on/off 4, 36

TouchPad right/left 4, 36

up 66

volume down 67, 71

volume mute 7, 48, 49

volume up 67, 71

Windows Media Center 65,

73

wireless 8

zoom 72

C cables

eSATA 114

LAN 35

modem 31

security 130

USB 112

Index 149

calibrating battery 89

caps lock light, identifying 5

Card Reader Power Saving 138

CD

copying 99

playing 97

removing 101

CD drive 95, 102

Certificate of Authenticity label 16

change/page up button 73

changing the language of Setup

Utility 135

channel/page down button 66,

73

channel/page up button 65

charging batteries 86, 89

checking audio functions 52

clear button 72

compartments

memory module 13

Mini Card 13

components

additional hardware 15

bottom 13

front 10

left-side 12

rear 10

right-side 11

top 4

composite video 40

configuring ExpressCards 118

connecting to a WLAN 23

Connection Manager icon 18

connection, external power 82

connector, power 11

conservation, power 91

copyright warning 99

cord, power 15

corporate WLAN connection 23

country-specific modem cable

adapter 32

critical battery level 87

critical updates, software 130

D device drivers

HP drivers 63

Windows drivers 63

Diagnostics menu 138

digital card

defined 116 inserting 116

removing 117 stopping 117

Digital Media Slot light,

identifying 12

Digital Media Slot, identifying 12

Disk Cleanup software 103

Disk Defragmenter software 103 disk performance 103

diskette drive 102

display

image, switching 40

screen brightness hotkeys 41

display switch, identifying 9

displaying system

information 136

down button 66

drive light, identifying 5, 10

drive light, indicating protection

status 104

drive media 77

drives

boot order 138

caring for 93

DVD

changing region setting 98

copying 99

playing 97

removing 101

DVD button 65, 73

DVD drive 95, 102

DVD region settings 98

E

earbuds 47

encryption 22

enter button 74

entering a power-on

password 128

entering an administrator

password 128

eSATA cable, connecting 114

eSATA devices

connecting 114

removing 115

eSATA/USB port, identifying 12,

114

esc key, identifying 8

exiting Setup Utility 137

expansion port, identifying 12,

115

ExpressCard

configuring 118 inserting 118

removing 120

removing insert 118

stopping 120

ExpressCard slot, identifying 12,

118

external audio devices,

connecting 52

external drive 102

external monitor port,

identifying 12, 53

F

f11 148

fan always on 138

fast-forward button 66

fingerprint reader, identifying 8,

131

firewall 22

firewall software 129

fn key, identifying 8, 38

forward button 74

full system recovery 143

function keys, identifying 8, 38

G

graphics modes, switching 80

guide button 71

H hard drive

HP ProtectSmart Hard Drive

Protection 104

installing 107

removing 106 replacing 106

hard drive bay, identifying 13

hard drive self test 138

HDMI 12, 40, 54

headphone (audio-out) jacks 10,

47

Help and Support hotkey 39

Hibernation

exiting 78

150 Index

initiated during critical battery

level 87

initiating 78

high-definition devices,

connecting 54

hotkeys

audio CD or DVD controls 42

decreasing screen

brightness 41

description 38

displaying system

information 39

increasing screen

brightness 41 initiating QuickLock 41 initiating Sleep 41

opening Help and Support 39

opening Print Options

window 40 opening Web browser 40 switching screen image 40

using 38

HP Connection Manager

software 20

HP Mobile Broadband

Module 24, 25

HP ProtectSmart Hard Drive

Protection 104

HP QuickWeb

Setup Utility 138

using 1

hubs 112

I icons

Connection Manager 18 wired network 18 wireless 18

information button 67, 73

infrared lens 64, 70

infrared lens, identifying 10

inserting battery 68, 75

interference, minimizing 30

internal display switch,

identifying 9

Internet connection setup 21

issues, resolving 58

J jacks

audio-in (microphone) 10, 47

audio-out (headphone) 10,

47

RJ-11 (modem) 11

RJ-45 (network 12

TV antenna/cable 11, 47

K

keyboard hotkeys, identifying 38

keypad buttons 72

keypad keys, identifying 8

keypad, embedded

enabling and disabling 44

identifying 43

switching key functions 44 using 44

keypad, external

num lock 44 using 44

keys

esc 8 fn 8 function 8 keypad 8

Windows applications 8

Windows logo 8

L labels

Bluetooth 16

HP Mobile Broadband 16

Microsoft Certificate of

Authenticity 16 modem approval 16 regulatory 16 service tag 16

SIM 16 wireless certification 16

WLAN 16

LAN Power Saving 138 language support 138

latches

battery release 13

SmartBay release 13

left button 66

lights

battery 5, 10

caps lock 5

Digital Media Slot 12

drive 5, 10, 104

num lock 6, 43

power 5, 10

TouchPad 4

volume down 5 volume mute 5 volume up 5

webcam 9

wireless 6

live TV button 72

local area network (LAN)

cable required 35 connecting cable 35

low battery level 87

M

Main menu 137

maintenance

Disk Cleanup 103

Disk Defragmenter 103

managing a power-on

password 128

managing an administrator

password 127

media controls, hotkeys 38, 42,

50

MediaSmart

starting 48, 51 using 51

MediaSmart button 48, 65, 72

MediaSmart software 51

memory module

inserting 122 removing 122

memory module compartment cover

removing 122

replacing 123

memory module compartment,

identifying 13

memory test 138

microphone (audio-in) jack 10

microphones (internal),

identifying 9, 47

Microsoft Certificate of Authenticity

label 16

Mini Card compartment,

identifying 13

minimizing interference 30

Index 151

modem approval label 16

modem cable

connecting 31

country-specific cable

adapter 32

noise suppression circuitry 31

modem software

setting/adding location 32

travel connection problems 34

monitor port, external 12

monitor, connecting 53

mouse, external

connecting 37 setting preferences 37

multimedia components,

identifying 47

multimedia software 51

mute button 67, 71

mute button, identifying 7, 48,

49

N

navigating in Setup Utility 135

network cable

connecting 35 noise suppression circuitry 35

network icons 18, 29 network key 29

network security codes

network key 29

SSID 29

next button 66, 73

noise suppression circuitry

modem cable 31

network cable 35

num lock light, identifying 6, 43

num lock, external keypad 44

O

OK button 71

Ok button 66

operating system

Microsoft Certificate of

Authenticity label 16

Product Key 16

optical disc

Blu-ray Disc 97

CD-R 96

CD-RW 96

DVD±R 96

DVD±RW 96

LightScribe DVD+R 97

removing 101

using 95

optical drive 94

P passwords

administrator 127

power-on 128

set in Setup Utility 127

set in Windows 126

performing a recovery 148

play/pause button 66, 72

ports

eSATA/USB 12

expansion 12, 115

external monitor 12, 53

HDMI 12, 54

USB 11, 12, 112

power

connecting 82

conserving 91

power button 65, 71

power button, identifying 7

power connector, identifying 11

power cord, identifying 15

power lights, identifying 5, 10

power-on password

creating 128 entering 128 managing 128

previous button 66, 72

print button 72

Print Options window hotkey 40

Processor C6 State 138

Product Key 16

product name and number,

computer 16

programs, updating 142

projector, connecting 53

public WLAN connection 23

Q

QuickLock 126

QuickLock hotkey 41

R

readable media 77

recorded TV button 71

recovering a program or

driver 143

recovering from the dedicated

recovery partition 148

recovering from the recovery

discs 148

recovery discs 143, 144

Recovery Manager 143, 148

recovery partition 143

recovery, system 148

region codes, DVD 98

registering fingerprints 132

regulatory information

modem approval label 16 regulatory label 16 wireless certification labels 16

restore points 147

restoring default settings 136

rewind button 65, 72

right button 66

RJ-11 (modem) jack,

identifying 11

RJ-45 (network) jack,

identifying 12

S

S-Video 40

screen brightness hotkeys 41

screen image, switching 40

scroll zone, TouchPad 4, 36

secondary hard drive self

test 138

security

features 125

passwords 126

security cable 130

security cable slot, identifying 12

Security menu 137

security, wireless 22

selecting in Setup Utility 135

serial number, computer 16 service tag 16

setup of WLAN 21

Setup Utility, passwords set

in 127

shutting down 92

SIM

inserting 25

removing 26

SIM label 16

152 Index

SIM slot, identifying 13

Sleep

exiting 77 initiating 77

Sleep hotkey 41

slots

Digital Media 12

ExpressCard 12

memory module 13

security cable 12

SIM 13

SmartBay

identifying 11

inserting a drive 110 replacing a drive 110

SmartBay release latch,

identifying 13

snapshot button 72

software

antivirus 129

critical updates 130

Disk Cleanup 103

Disk Defragmenter 103

firewall 129

HP Connection Manager 20

MediaSmart 51 multimedia 51

Windows Media Player 51

Wireless Assistant 19

WWAN 20

solid-state drive (SSD) 143,

148

speakers, identifying 7, 47

starting Setup Utility 134

stop button 65, 73

storing battery 91

supported discs 144

switch screens button 65, 72

switchable graphics 80

System Configuration menu 138

system failure or instability 143

system information 137

system information hotkey 39

system recovery 148

system restore points 143, 147

T

Teletext button 73

temperature 91

TouchPad

buttons 4

identifying 4, 36

lights 4 scroll zone 4

setting preferences 37

TouchPad light, identifying 4, 36

TouchPad on/off button,

identifying 4, 36

TouchPad right/left buttons,

identifying 36

TouchPad scroll zone,

identifying 36

traveling with the computer

modem approval label 16 wireless certification labels 16

troubleshooting

disc burning 61

disc play 60

DVD movie play 61 external display 61

HP device drivers 63

modems 34

optical disc tray 58

optical drive detection 59

Windows device drivers 63

turning off the computer 92

TV antenna/cable jack,

identifying 11, 47

TV, watching 56

U

unresponsive system 92

up button 66

USB cable, connecting 112

USB devices

connecting 112 description 112

removing 113

USB hubs 112

USB ports, identifying 11, 12,

112

using Setup Utility 135

using system restore 147

V

vents, identifying 10, 13

video transmission types 40

video, using 53

Virtualization Technology 138

volume down button 49, 67, 71

volume down light, identifying 5

volume mute button,

identifying 7, 48, 49

volume mute light, identifying 5

volume scroll zone, identifying 7

volume up button 67, 71

volume up light, identifying 5

volume, adjusting 49

W

watching TV 56

Web browser hotkey 40

webcam

identifying 9, 47

using 57

webcam light, identifying 9, 47

Windows applications key,

identifying 8

Windows logo key, identifying 8

Windows Media Center

button 65, 73

Windows, passwords set in 126

wireless antennas 14

Wireless Assistant software 18,

19

wireless button

identifying 8

using 19

wireless certification label 16

wireless controls

button 18

Connection Manager

software 18 operating system 18

Wireless Assistant

software 18

wireless devices, types 17

wireless icon 18 wireless light 6, 18

wireless network (WLAN)

connecting 23

corporate WLAN

connection 23

described 17

equipment needed 21

functional range 23 public WLAN connection 23

security 22

WLAN label 16

Index 153

WLAN module 13

writable media 77

WWAN module 13, 24

WWAN software 20

Z

zoom button 72

154 Index

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Key Features

  • Powerful processor for fast performance
  • Dedicated graphics card for immersive visuals
  • Spacious display for an enjoyable viewing experience
  • Integrated webcam and microphone for easy communication
  • Wi-Fi, Bluetooth, and Ethernet connectivity for versatile network access
  • Lightweight and portable design for easy carrying

Related manuals

Frequently Answers and Questions

How do I connect to a wireless network?
Refer to the 'Using a WLAN' section of the user guide for instructions on setting up and connecting to a wireless network.
How do I use the wireless controls?
You can use the wireless button or HP Wireless Assistant to enable or disable wireless devices and manage wireless connections.
How do I insert a SIM card for HP Mobile Broadband?
Refer to the 'Using HP Mobile Broadband' section of the user guide for instructions on inserting a SIM card and setting up mobile broadband connectivity.
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Table of contents