TSSG
hp dvd-writer
Technical Support Solutions Guide
for
hp dvd-writer dvd100i
10/25/01 - TSSGdvd100iFall2001.pdf
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Chapters
Chapter 1 Product Information
p. 11
Chapter 2 Drive Specifications
p. 15
Chapter 3 Interfaces
p. 31
Chapter 4 Installation and Configuration
p. 34
Chapter 5 Drive Operation
p. 45
Chapter 6 Tips and Techniques
p. 48
Chapter 7 Software
p. 52
Chapter 8 Maintenance
p. 80
Chapter 9 Troubleshooting
p. 81
Chapter 10 Warranty and Support
p. 94
Chapter 11 Release Notes
p. 96
Chapter 12 Discontinued Products
p. 104
⇐⇒
1
Contents
Chapter 1
Product Information
Product History - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
CD Technology - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
DVD Technology - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
What is MultiRead? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
DVD Media Read/Write Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
CD-R/CD-RW Media Read/Write Compatibility - - - - - - - - - - - - - - - - - - - - - 12
Disc Storage Capacity of HP Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Product Positioning - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Laser Safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
CAUTION — Contains: Class 1 Laser Product - - - - - - - - - - - - - - - - - - - - - - 13
Parts Available for the hp dvd-writer Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Current Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Chapter 2
Drive Specifications
System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Physical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Mounting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Size of the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Box Size and Weight for hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - 17
Bezel Front Door - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Disc Loading Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Disc Ejection Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Manual Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Emergency Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Auto Insertion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Ejecting Position - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Tray Locking Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
LEDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Connector and Jumpers on hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - 19
Back of Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Power Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Signal Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Master/Slave and Cable Select - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Analog Audio Output Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Digital Audio Output Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Read Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Write Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Write Methods - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Logical Recording Format - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Audio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
RIP Speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Reliability Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Error Rate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Corrected Error Rate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Influence on Media Life - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Reading - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Writing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Mean Time Between Failures (MTBF) - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Preventive Maintenance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Acoustic Emissions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Acoustic Power Emissions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Acoustic Pressure Emissions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Electrical Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power Input - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Power Consumption - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Front Audio Output - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Ground Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Tray Locking Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
⇐⇒
2
Product Information
Drive Operation
Troubleshooting
Performance Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Buffer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Performance of the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Seek Time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Initialization Time (2x) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Disc Finalization Time (2x) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Hours of Video Recording - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Video Formats - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Video Standards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Video Capture Cards - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Search Speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Backup Rate Native - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Backup Rate Compressed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Burst Transfer Rate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Transfer Rates - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Environmental Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Non-Operating Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - Operating Temperature - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Humidity - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Non-Operating Humidity - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Operating Humidity - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Vibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Operating Vibration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Shock - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Product Safety Specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - References - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Discussion of References - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
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Drive Specifications
Tips and Techniques
Warranty and Support
Chapter 3
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Interfaces
ATA/ATAPI - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 31
IDE Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Chapter 4
Installation and Configuration
PC Desktop Minimum System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - 34
What’s in the Box - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Installing the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Inserting Disc 1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 35
Viewing the Install Video - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Starting Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Accepting the Attachment Recommendation - - - - - - - - - - - - - - - - - - - - - - 36
Printing the Install Recommendation - - - - - - - - - - - - - - - - - - - - - - - - - - - 36
Installing the Hardware - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Restarting the Computer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Installing the Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Vendor Software Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
Identifying the hp dvd-writer Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Start Menu Program Group Names - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Additional Reference Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Online User’s Guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
ReadMe Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Hardware/Software Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
Uninstalling Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 44
⇐⇒
3
Product Information
Drive Operation
Troubleshooting
Chapter 5
Drive Operation
Bezel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Disc Loading Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Disc Ejection Mechanism - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Manual Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Emergency Ejection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Auto Insertion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Ejecting Position - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Volume Control - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Starting Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Chapter 6
Chapter 7
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46
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46
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47
Tips and Techniques
Frequently Asked Questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
Why so many different programs? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
What's the difference between mastering and packet-writing software? - - - - 48
How much information can I fit on one CD? - - - - - - - - - - - - - - - - - - - - - - 49
Can I do other things while my CD is recording? - - - - - - - - - - - - - - - - - - - 49
What kinds of discs can my HP drive write to? - - - - - - - - - - - - - - - - - - - - - 50
What is the best way to make a disc I can share? - - - - - - - - - - - - - - - - - - - 50
Can I erase a disc? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
How should I take care of my discs? - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
What is the best way to label a disc? - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
How do I buy more discs? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
When do I need to format a disc? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
Can I copy a disc that is in my existing CD-ROM or DVD-ROM drive to a disc in
my HP drive? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
Can I copy a music disc that is in my CD-ROM drive to a blank disc in my HP
drive? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Software
Start Menu Choices for Core Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 52
HP RecordNow 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Manuals for HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Installing HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Files Installed for HP RecordNow 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - 53
Using HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Starting HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Making an Exact Copy of a Disc - - - - - - - - - - - - - - - - - - - - - - - - - - - 55
Making a Data Disc - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 56
Making a Music Disc from Audio Files - - - - - - - - - - - - - - - - - - - - - - - 56
Making a Music Disc from other CDs - - - - - - - - - - - - - - - - - - - - - - - - 57
Making a Disc for an MP3 Player - - - - - - - - - - - - - - - - - - - - - - - - - - - 57
CDDB - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 58
Options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 58
General Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
Advanced Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
CDDB Tab - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
Tips and Tricks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 62
Registry Modifications for HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - 63
Location - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
Uninstalling HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 64
To uninstall HP RecordNow from Windows 9x: - - - - - - - - - - - - - - - - 64
To uninstall HP RecordNow from Windows Millennium Edition: - - - - - 64
To uninstall HP RecordNow from Windows NT: - - - - - - - - - - - - - - - - 64
To uninstall HP RecordNow from Windows 2000: - - - - - - - - - - - - - - 64
Support Provider for HP RecordNow - - - - - - - - - - - - - - - - - - - - - - - - - - - 64
HP DLA 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Manuals for HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Installing HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Basic Installation Locations for HP DLA 2.5 - - - - - - - - - - - - - - - - - - - - - - - 65
⇐⇒
4
Product Information
Drive Operation
Troubleshooting
DLA Engine Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Shared Components Installation - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Registry - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Using HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Starting HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Format - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
Make Compatible - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 69
Preferences - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Eject Button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Properties Button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Explore Button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Tips - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
The Taskbar Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Drag and Drop Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 70
Uninstalling HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows 9x - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows NT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows Millennium - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows 2000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Manuals for HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 72
Using HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Starting HP MyDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Support Provider - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Customer Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Phone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Using HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Starting HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Full System Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Custom Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Complete System Restore - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Custom Restore - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Automatically Excluded Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Errors and Warnings Report - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 76
Support Provider for HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - 77
PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Manuals for PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Using PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Starting PowerDVD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
Support Provider - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Customer Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Email - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Phone - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Fax - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
International Headquarters - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
Chapter 8
Maintenance
Product Care - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Product Cleaning - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
⇐⇒
80
80
80
80
5
Product Information
Drive Operation
Troubleshooting
Chapter 9
Troubleshooting
Up-To-Date Troubleshooting Information - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
HP Troubleshooting Assistant - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
Improving Drive Performance and Reducing Errors - - - - - - - - - - - - - - - - - - - - - 81
Enabling Direct Memory Access to Enhance System Performance - - - - - - - - 81
Enabling DMA on HP IDE CD/DVD Drives and Windows 98/Me - - - - - 82
Enabling DMA on hard drives and Windows 98/Me - - - - - - - - - - - - - 82
Enabling DMA on HP IDE CD/DVD Drives and Windows 2000
Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 82
Enabling DMA on hard drives and Windows 2000 Professional - - - - - 82
DMA will not stay enabled - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Reasons why DMA will not stay enabled after restarting your computer 83
Other problems occurred after enabling DMA - - - - - - - - - - - - - - - - - 83
Other performance issues - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
40-conductor, 40-pin vs. 80-conductor, 40-pin IDE cables - - - - - - - - 83
Software Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
HP RecordNow reported it was unable to read fast enough - - - - - - - - - - - - 83
HP RecordNow reported that there was a problem reading the disc
being copied - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Clean the CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Try using a different source drive - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Try using your HP drive as both the source and destination drive - - - - 84
If you're trying to record to an 80-minute CD - - - - - - - - - - - - - - - - - 84
HP RecordNow reported a write error - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
The CD-R or CD-RW disc may be scratched, damaged, or dirty - - - - - 84
HP RecordNow reported that your HP drive is in use - - - - - - - - - - - - - - - - 84
HP RecordNow reported that the source disc cannot be copied - - - - - - - - - 84
Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Your HP drive is installed, but does not appear in Windows Explorer - - - - - 84
Your HP drive is installed and appears in Windows Explorer, but now other devices
such as CD-ROM or DVD-ROM drives do not appear in Windows
Explorer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Check IDE/SCSI ribbon cables - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Check data connectors for bent pins - - - - - - - - - - - - - - - - - - - - - - - - 85
Check external SCSI cables - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Change drive letter assignments - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Windows assigned the wrong drive letters to your drives - - - - - - - - - - - - - - 85
Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Windows NT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Windows 2000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
The HP drive's software installation fails - - - - - - - - - - - - - - - - - - - - - - - - - 86
Uninstall the HP drive software: - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Reinstall your HP drive's software. - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Making Audio CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
HP RecordNow reported an error while copying an audio CD or you hear clicks
and pops when playing audio CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Try using a different source drive - - - - - - - - - - - - - - - - - - - - - - - - - - 86
HP RecordNow reported an incorrect file format - - - - - - - - - - - - - - - - - - - 86
See also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
Reading CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 86
A computer CD-ROM drive cannot read a recorded disc - - - - - - - - - - - - - - 86
The disc is scratched, damaged, or dirty - - - - - - - - - - - - - - - - - - - - - - 86
Try reading the disc in an HP drive, if available - - - - - - - - - - - - - - - - - 86
Some CD-ROM drives read discs very slowly if Read Ahead capabilities are
enabled in Windows 95/98/Me. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
Turn off Read Ahead capabilities for the drive. - - - - - - - - - - - - - - - - - 87
If these suggestions do not solve the problem, try these possible solutions: 87
You used CD-R media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
You used CD-RW media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
If you're trying to read an 80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - 87
A home, auto, or portable stereo CD player cannot play a recorded disc - - 87
Make sure this is an audio CD, not a data CD - - - - - - - - - - - - - - - - - - 87
Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
If an error occurs while recording - - - - - - - - - - - - - - - - - - - - - - - - - - 87
You hear clicks, pops, and skips - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
⇐⇒
6
Product Information
Drive Operation
Troubleshooting
A computer DVD-ROM drive cannot read a recorded disc - - - - - - - - - - - - 88
Try reading the disc in an HP drive, if available - - - - - - - - - - - - - - - - 88
Some DVD-ROM drives read discs very slowly if Read Ahead capabilities are
enabled in Windows 95/98/Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A DVD movie player cannot play a recorded disc - - - - - - - - - - - - - - - - - - 88
Make sure this is an audio CD, not a data CD. - - - - - - - - - - - - - - - - - 88
Use the correct media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
See Also: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
High Speed CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A high speed CD-RW disc was used in a drive that does not support
high speed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
80-Minute CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
A computer CD-ROM or HP drive cannot read an 80-minute CD - - - - - - - - 88
The CD is scratched, damaged, or dirty - - - - - - - - - - - - - - - - - - - - - - 88
Try reading the CD in a different drive - - - - - - - - - - - - - - - - - - - - - - 88
Use the drive that was used to write the CD - - - - - - - - - - - - - - - - - - - 88
An error occurred while recording - - - - - - - - - - - - - - - - - - - - - - - - - 88
Use HP media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
A home, auto, or portable stereo CD player cannot read an
80-minute CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
You cannot write to an 80-minute CD using your HP drive - - - - - - - - - - - - 89
HP supported drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
You are using an HP CD-R 80-minute CD - - - - - - - - - - - - - - - - - - - - 89
You are using a non-HP CD-R 80-minute CD - - - - - - - - - - - - - - - - - 89
Supported HP CD-Writer Drives for 80-Minute CDs - - - - - - - - - - - - - 89
Unable to Hear Music - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
You're unable to hear audio through the front headphone jack - - - - - - - - - 90
Windows 2000 Professional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows Me - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows 98 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
Windows XP - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 90
DLA 2.5 Known Problems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 91
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Chapter 10 Warranty and Support
hp dvd-writer dvd100i Warranty Information - - - - - - - - - - - - - - - - - - - - - - - - - 94
DURATION OF LIMITED WARRANTY - - - - - - - - - - - - - - - - - - - - - - - - - - - 94
Product Service and Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Support Parts List - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 95
Chapter 11
Release Notes
HP CD-WRITER, hp dvd-writer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
Windows NT 4.0 ATAPI Driver Issues - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
HP RecordNow, Version 3.0 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
How to use this document - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
1. Reading Audio Discs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
2. Delay After Cancel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
3. Copying CDs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
4. Mastering Limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
5. Conflicts with Adaptec Easy CD Creator 4 - - - - - - - - - - - - - - - - - - - - - - 97
6. Enable DMA to Reduce Buffer Underruns - - - - - - - - - - - - - - - - - - - - - - 97
7. Media Compatibility - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 97
HP DLA, Version 2.5 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
1. Getting Started - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
2. System Requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
3. Multiple Device Support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
4. Upgrading HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
5. Sharing a HP DLA Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
6. Compressed Data - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
7. Incompatibility with Direct CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
8. Incompatibility with MS Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
9. Problems with High Speed CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - 99
10. Problems formatting previously formatted DVD/CD-RW media. - - - - - - 99
⇐⇒
7
Product Information
Drive Operation
Troubleshooting
Option 1: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
Option 2: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
11. Problems reading CD-R media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
12. Multiple drive incompatibilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
13. Enabling/Disabling HP DLA - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
14. Two identical drives - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
15. Conflict with Nero software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
16. Issue with USB and Firewire (1394) devices - - - - - - - - - - - - - - - - - - - - - 99
HP Simple Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
1. Multiple SCSI Device Setups - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
2. SCSI Controller - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
3. Delay After Media Format, Media Initialize, or Canceled Backup - - - - - 100
4. CD-R Overwrite - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 100
5. Disaster Recovery on FAT32 or DBCS Systems - - - - - - - - - - - - - - - - - - 100
6. DOS ASPI Drivers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
7. Erasing CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
8. Booting from CD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
9. USB and Firewire (1394) Devices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
10. Disaster Recovery Configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
11. Sparse Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
12. HP Simple Backup and Active Desktop Applications - - - - - - - - - - - - - - 101
13. File Permissions for Backups and Restores - - - - - - - - - - - - - - - - - - - - - 101
14. Restoring Data from CD-RW Media - - - - - - - - - - - - - - - - - - - - - - - - - - 101
15. Disaster Recovery for Windows 2000 - - - - - - - - - - - - - - - - - - - - - - - - 101
16. Performing Disaster Recovery for Windows NT 4.0 Without Disaster Recovery
Diskettes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 102
17. Conflict With Microsoft System Restore - - - - - - - - - - - - - - - - - - - - - - 102
18. PCHealth Updates on Windows ME - - - - - - - - - - - - - - - - - - - - - - - - - 103
19. Device Issues With Windows Media Player 7.0 - - - - - - - - - - - - - - - - - - 103
20. Disaster Recovery on ATAPI Hard Disks Larger Than 8GB - - - - - - - - - 103
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Chapter 12 Discontinued Products
Drives No Longer Sold - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 104
⇐⇒
8
Figures
Figure 1 Bottom View of the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - 16
Figure 2 Side View of the hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - - - - 16
Figure 3 Bezel Layout - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Figure 4 Back of Internal IDE Drive- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Figure 5 DC Power Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Figure 6 Interface Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Figure 7 Drive Jumpers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Figure 8 Audio Connector Output Pins - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Figure 9 Digital Audio Connector Output Pins - - - - - - - - - - - - - - - - - - - - - - - - 21
Figure 10 IDE Connectors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Figure 11 40-Pin IDE Connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 32
Figure 12 Align Pin 1 to the IDE Connector in the Computer - - - - - - - - - - - - - - 33
Figure 13 Align Pin 1 on the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 33
Figure 14 hp dvd-writer Installation Menu Screen - - - - - - - - - - - - - - - - - - - - - 35
Figure 15 Printing the Install Recommendation - - - - - - - - - - - - - - - - - - - - - - 36
Figure 16 Unplug the Computer- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Figure 17 A Free Drive Bay - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 37
Figure 18 Setting Jumpers on the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
Figure 19 Rails for Mounting the Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
Figure 20 Audio Cable Connector on Drive Back - - - - - - - - - - - - - - - - - - - - - 39
Figure 21 Data Cable Connector on Drive Back - - - - - - - - - - - - - - - - - - - - - - 39
Figure 22 An hp dvd-writer Drive Sharing the Data Cable - - - - - - - - - - - - - - - 40
Figure 23 An hp dvd-writer Drive Not Sharing the Data Cable - - - - - - - - - - - - 40
Figure 24 Power Connector on Drive Back- - - - - - - - - - - - - - - - - - - - - - - - - - 41
Figure 25 Securing the Drive in the Bay- - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
Figure 26 Connect the Computer to Power - - - - - - - - - - - - - - - - - - - - - - - - - 42
Figure 27 HP CD-Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Figure 28 Bezel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Figure 29 hp dvd-writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
Figure 30 hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 47
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Figure 31
Figure 32
Figure 33
Figure 34
Figure 35
Figure 36
Figure 37
Figure 38
Figure 39
Figure 40
Figure 41
Figure 42
Figure 43
Figure 44
Figure 45
Figure 46
Figure 47
HP DVD-Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
HP RecordNow Welcome Screen - - - - - - - - - - - - - - - - - - - - - - - - - 55
HP DVD-Writer Desktop Icon- - - - - - - - - - - - - - - - - - - - - - - - - - - 68
hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
HP DLA Welcome Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 68
HP DVD-Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
MyDVD Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
MyDVD Wizard Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
HP DVD-Writer Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
HP DVD-Writer Desktop Icon- - - - - - - - - - - - - - - - - - - - - - - - - - - 78
PowerDVD Desktop Icon - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
hp cd-dvd Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 78
PowerDVD Screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 79
hp troubleshooting screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
⇐⇒
9
Tables
Table 1 DVD-ROM/DVD-R/DVD-RW/DVD-RAM/DVD+RW
Read/Write Compatibility- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Table 2 CD-R/CD-RW Read/Write Compatibility - - - - - - - - - - - - - - - - - - - - - - - 12
Table 3 Parts for C9619A (Internal) IDE hp dvd-writer dvd100i Drive - - - - - - - - - 13
Table 4 Current HP CD-Writer Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Table 5 Current hp dvd-writer Products - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Table 6 Dimensions and Weight of the hp dvd-writer dvd100i Drive - - - - - - - - - 17
Table 7 Box Size and Weight of hp dvd-writer dvd100i Drive - - - - - - - - - - - - - - - 17
Table 8 Disc Ejection States for the hp dvd-writer dvd100i Drive - - - - - - - - - - - - 17
Table 9 Emergency Ejection Specification - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Table 10 Auto Insertion Specification - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Table 11 LED Protocol - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 18
Table 12 ATA-2 Signals- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 20
Table 13 Drive Master/Slave/CSEL Jumpers- - - - - - - - - - - - - - - - - - - - - - - - - - 20
Table 14 Connectors and Jumper Block - - - - - - - - - - - - - - - - - - - - - - - - - - - - 24
Table 15 Write and Read Speeds of the hp dvd-writer dvd100i Drive - - - - - - - - 25
Table 16 Certification Programs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28
Table 17 Icon and Program Group Names - - - - - - - - - - - - - - - - - - - - - - - - - - 43
Table 18 Disc Ejection States for the hp dvd-writer dvd100i Drive - - - - - - - - - - 46
Table 19 Emergency Ejection Specification - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Table 20 Auto Insertion Specification- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
Table 21 Core Software Applications Accessed from the hp cd-dvd screen - - - 52
Table 22 Location: C:\Program Files\HP MyCD <default > - - - - - - - - - - - - - - - 53
Table 23 Location: C:\Program Files\HP MyCD\Media - - - - - - - - - - - - - - - - - - 54
Table 24 Location: C:\Winnt\System32\ (NT & Win2k) —
C:\Windows\System\ (Win9x) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 54
Table 25 Location: C:\Winnt\System32\Drivers\(NT4 &Win2k) —
C:\Windows\System\Iosubsys\ (Win9x) - - - - - - - - - - - - - - - - - - - - - - 54
Table 26 HP MyCD Registry Keys - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 63
Table 27 Comparison of the different types of formatting- - - - - - - - - - - - - - - - 68
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Table 28 Supported HP CD-Writer Drives for 80-minute CDs - - - - - - - - - - - - - 89
Table 29 HP CD-Writer Drives No Longer Sold - - - - - - - - - - - - - - - - - - - - - - 104
⇐⇒
10
Chapter 1
Product Information
This chapter describes the hp dvd-writer dvd100i internal drive and is organized as
follows:
Product History
p. 11
Disc Storage Capacity of HP Products
p. 12
Product Positioning
p. 13
Laser Safety
p. 13
Parts Available for the hp dvd-writer Drive
p. 13
Current Products
p. 14
Product History
CD Technology
The first CD technology to be used with computers was CD-ROM, a read-only
technology. In the early 1990’s CD-R (CD-Recordable) drives became available to
consumers for storing data permanently on a disc that could be read by any
CD-ROM drive. Now Compact Disc ReWritable, or CD-RW, technology is available to
consumers. CD-RW lets users rewrite CDs up to 1,000 times. CD-RW lets users easily
store and erase data on CDs for playback on:
■ MultiRead-compatible CD-ROM drives
■ CD-R drives
■ CD-RW drives
DVD Technology
A DVD disc is the same size as a CD, but holds much more data.
A DVD disc holds 4.7 GB per layer, which equals 135
minutes of compressed video. .
The DVD logo is trademarked and owned by the DVD
Consortium.
What is MultiRead?
Hewlett-Packard Company played a principal role in the creation of MultiRead
technology that makes CD-RW media read-compatible with the spectrum of current
drives:
■ CD-ROM (Compact Disc-Read Only Memory)
■ CD-R (CD-Recordable)
■ CD-RW (CD-ReWritable)
■ DVD-ROM (Digital Versatile Disc-Read Only
Memory)
■ DVD+RW (Digital Versatile Disc-ReWritable)
The MultiRead logo on CD and DVD products indicates MultiRead compatibility.
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Product History
⇐⇒
11
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
The hp dvd-writer dvd100i drive can read CD-ROM data discs, CD-R discs, and
CD-RW discs, and write CD-R and CD-RW discs.
Table 1 DVD-ROM/DVD-R/DVD-RW/DVD-RAM/DVD+RW
Read/Write Compatibility
Table 2 CD-R/CD-RW Read/Write Compatibility
X
X
X
X
CD-R Media can be
Recorded by:
DVD-R Media can be
Read in:
Usually X
X
X
X
CD-RW Media can be
Read in:
X*
DVD-R Media can be
Recorded by:
X
CD-RW Media can be
Recorded by:
X*
DVD Players
DVD+RW Drives
X**
DVD-RAM Drives
X
DVD-RW Drives
X
DVD-R Drives
DVD
Players
The hp dvd-writer dvd100i drive can read DVD-ROM, DVD-R, and DVD+RW discs,
usually read DVD-RW discs, and write DVD+RW discs.
DVD-ROM
Drives
CD-R/CD-RW Media Read/Write Compatibility
CD
Players
CD-ROM
Drives
CD-R
Drives
CD-RW
Drives
MultiRead
Compatible
Drives
DVD Media Read/Write Compatibility
DVD-ROM Media can be X
Read in:
DVD-RW Media can be
Read in:
Usually May
DVD-RW Media can be
Recorded by:
Often
X
May
X
DVD-RAM Media can be Rarely
Read in:
X
DVD-RAM Media can be
Recorded by:
X
DVD+RW Media can be
Read in:
DVD+RW Media can be
Recorded by:
Usually
CD-R Media can be
Read in:
X
X
X
X
X
X
X
X
* Music CDs recorded on CD-RW media can only be played on audio equipment that
is MultiRead compatible. Music CDs recorded on CD-R media can be played in most
audio CD players.
** CD-R media can only be read in DVD players with dual optical pickups. Contact the
player manufacturer to verify compatibility.
Disc Storage Capacity of HP Products
Usually Usually Usually May
■
X
■
■
1 DVD-RW — Store up to 4.7 GB
1 CD-RW = 650 MB (530 MB formatted)
1 CD-R = 650 MB (up to 618 MB formatted)
X
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Disc Storage Capacity of HP Products
⇐⇒
12
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Product Positioning
Parts Available for the hp dvd-writer Drive
The hp dvd-writer dvd100i drive is an internal IDE DVD+RW/CD-RW drive with the
following performances:
■ DVD-Rewritable with 2.4x re-write, 8x read
■ CD-Rewritable with 12x10x32x
The hp dvd-writer dvd100i drive is intended for:
■ camcorder users who need to share, store, and view video
■ business professionals who need to share, store, backup, and transport large
multimedia and data files
The hp dvd-writer dvd100i drive has the following applications that will be supported
by HP WW CCCs:
■ HP Install
■ HP MyDVD
■ HP DLA
■ HP RecordNow
■ PowerDVD
■ HP Simple Backup
Table 3 Parts for C9619A (Internal) IDE hp dvd-writer dvd100i Drive
Product Service Part Number
Description
C9619-69901
Exchange dvd 2.4x Re-Write, 8x Read; cd
12x10x32x Internal Drive Mechanism
C4353-61100
Internal IDE Cable
8120-8740
Audio Cable
C8008-60000
One DVD-RW High Speed Media
Laser Safety
This unit employs a laser. Do not remove the cover or attempt to service this device
when connected due to the possibility of eye damage.
CAUTION — Contains: Class 1 Laser Product
!
Use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous laser radiation exposure.
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Product Positioning
⇐⇒
13
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Current Products
Table 4 Current HP CD-Writer Products
Product
Type
Model Number
Part Number
9500 Series
CD-Writer
CD-Writer
9500i (internal, commercial)
9510i (internal, retail)
C4502A
C4503A
9600 Series
CD-Writer
CD-Writer
9600si (internal, commercial)
9600se (external, commercial)
C4506A
C4507A
9700 Series
CD-Writer
9700i (internal, commercial)
9710i (internal, retail)
C9627A
C9628A
9900 Series
CD-Writer
9900i (internal)
C9629A
cd4_e Series
CD-Writer
cd4re (external, retail)
cd4ce (external, commercial)
cd4me (external, mass merchant)
C9634A
C9635A
C9643A
cd12_i Series
CD-Writer
cd12ri (internal, retail)
cd12ci (internal, commercial)
cd12mi (internal, mass merchant)
C4503B
C4502B
C9640A
cd16_i Series
CD-Writer
cd16ri (internal, retail)
cd16ci (internal, commercial)
cd16mi (internal, mass merchant)
C9628B
C9627B
C9641A
cd20_e Series CD-Writer
cd20re (external, retail)
cd20ce (external, commercial)
C9636A
C9637A
cd24_i Series CD-Writer
cd24ri (internal, retail)
cd24ci (internal, commercial)
Q2096A
Q2097A
Table 5 Current hp dvd-writer Products
Product
Type
dvd100i Series DVD-Writer
Model Number
Part Number
dvd100i
C9619A
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Current Products
⇐⇒
14
Chapter 2 Drive Specifications
This chapter describes the specifications for the hp dvd-writer dvd100i drive and is
organized as follows:
System Requirements
p. 15
Physical Specifications
p. 15
Reliability Specifications
p. 23
Acoustic Emissions
p. 23
Electrical Specifications
p. 24
Performance Specifications
p. 25
Environmental Specifications
p. 27
Product Safety Specifications
p. 28
References
p. 29
System Requirements
The hp dvd-writer dvd100i drive is an internal IDE DVD+RW/CD-RW drive with an
EIDE-(ATAPI), MMC compliant interface.
The hp dvd-writer dvd100i drive functions on a desktop PC that meets the following
minimum guidelines:
■ Windows 98, Windows 2000 Professional, and Windows Me (Windows NT 4.0
Workstation with SP5 for data storage applications only) (Future – Windows XP
Personal and Professional)
■ Data applications:
● Pentium II 450Mhz or equivalent processor
● 64 MB RAM
■ DVD video disc creation applications:
● Pentium III 800Mhz or equivalent processor
● 128 MB RAM
● video capture capability
■ hard disk space available
● 150 MB for included software installation
● 5 GB for DVD disc creation
■ An IDE controller with available connector
NOTE: Windows NT 4.0 Server, Windows 2000 Server/Advanced Server, and all
versions of Windows CE are not supported.
Physical Specifications
Mounting
The hp dvd-writer dvd100i drive is mountable in either horizontal or vertical
configurations.
■ Mounting screws = M3x10mm
■ The mounting screws should not extend into the drive more than 6mm.
See Figure 1 and Figure 2 page 16 for the positions of the mounting screws.
■
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
System Requirements
⇐⇒
15
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Dimensions are
in millimeters
Dimensions are
in millimeters
Figure 1 Bottom View of the hp dvd-writer dvd100i Drive
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Figure 2 Side View of the hp dvd-writer dvd100i Drive
Physical Specifications
⇐⇒
16
Product Information
Drive Operation
Troubleshooting
Size of the hp dvd-writer dvd100i Drive
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Bezel Front Door
The hp dvd-writer dvd100i drive is an internal IDE DVD+RW/CD-RW half height drive
that is installed in an empty drive bay.
Table 6 Dimensions and Weight of the hp dvd-writer dvd100i Drive
Form Factor
5-1/4”
Depth
196.5 mm (7.74 in.) ± 0.5mm
Width
148 mm (5.83 in.) ± 0.5mm
Height
42.3 mm (1.66 in.) ± 0.5mm
Weight (net)
Audio
Jack
0.9 kg (2 lb)
Box Size and Weight for hp dvd-writer dvd100i Drive
Table 7 Box Size and Weight of hp dvd-writer dvd100i Drive
Emergency
Eject Hole
Volume
Control
Status
LED
Load/Eject
Button
Figure 3 Bezel Layout
Disc Loading Mechanism
US and Asia
Europe
Depth
291 mm (11.5 in.)
278 mm (11 in.)
The hp dvd-writer dvd100i drive has a tray mechanism. The tray incorporates a dust
seal so that dust does not enter from the front bezel.
Width
159 mm (6.3 in.)
150 mm (5.9 in.)
Disc Ejection Mechanism
Height
228 mm (9 in.)
213 mm (8.4 in.)
Table 8 Disc Ejection States for the hp dvd-writer dvd100i Drive
Weight
2.2 kg (4.84 lb)
2.2 kg (4.84 lb)
Tray Position
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Action
Response
Tray is closed and drive is Depress Load/Eject button
in READY state
Tray will open if not in
locked state.
Tray is closing or tray is
Depress Load/Eject button
closed and drive has not
yet come READY
Tray will open.
Tray is open or opening
Tray will close
Depress Load/Eject button
Physical Specifications
⇐⇒
17
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Manual Ejection
LEDs
The drive has a manual ejection button on the front bezel. When pressed, it activates
the electrical signal to open and close the tray. The manual ejection facility functions
upon power-up, but it can be disabled by the host computer through the Prevent/
Allow Medium Removal command.
The drive has one LED visible on the front bezel. The use of the LED is described in
Table 11 LED Protocol.
Table 11 LED Protocol
Drive State
LED
Emergency Ejection
The tray is ejectable by pushing a pin or standard size paper clip into the emergency
eject pinhole on the front bezel (see Figure 3). The emergency ejection mechanism
functions even without power to the drive and with the prevent bit set.
No disc inserted
OFF
Disc is loading or being ejected
Disc in, drive in standby mode
Solid Orange
Table 9 Emergency Ejection Specification
Disc not readable
Blinks Orange
Maximum force
3.5 Kgf
Decoder Fail
Blinks Orange
Stroke of pin insertion
40 mm
EEPROM Fail
Blinks Orange
Recommended diameter of pin
1.2 mm
DRAM Fail
Blinks Orange
Auto Insertion
The tray automatically closes when it is pushed.
Table 10 Auto Insertion Specification
Maximum force
5.5 Kgf
Stroke
3 mm
The drive is designed to respond within 1 second.
Ejecting Position
The tray is ejected approximately 64.5 mm from the front of the front bezel to the
center of the disc.
Tray Locking Mechanism
There is a locking mechanism on the tray such that when power is off and the tray is
closed, the tray will be locked in a closed position. This locking mechanism has a
manual override.
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Physical Specifications
⇐⇒
18
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Connector and Jumpers on hp dvd-writer dvd100i Drive
Signal Connector
Back of Drive
The signal connection on the hp dvd-writer dvd100i drive is a 40-pin header
connector with a key slotted shroud. Additionally pin 20 has been removed from the
connector for keying as shown in Figure 6.
DIGITAL ANALOG
AUDIO AUDIO
OUT
OUT
D G R GND L
IDE
CABLE SELECT
SLAVE
MASTER
PIN #1
CONNECTOR
DC INPUT
5V GND 12V
Missing Pin 20 (key pin)
Figure 4 Back of Internal IDE Drive
Figure 6 Interface Connector
Power Connector
The hp dvd-writer dvd100i drive is an internal drive. The drive shares power from the
PC power supply. The drive has an industry standard 4-pin Amphenol or compatible
male power connector, capable of housing 18 AWG wires for each connector pin.
Pin
1
2
3
4
DC Volts
+12 V
GND
GND
+5 V
The cable is a 40 conductor (stranded 28 AWG) flat ribbon cable with female header
type connectors. The maximum cable length is 18 inches. The female header type
connectors that connect to the drive has a plastic extrusion on the side of the
connector by pins 19 and 21. This allows the cable to correctly mate with the key
slotted shroud connector on the drive.
Table 12 on page 20 gives a list of the signals and connector pinout required for an
ATA-2 interface. The signals listed in Table 12 are shown as single-ended contact
assignments and not differential.
Figure 5 DC Power Connector
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Physical Specifications
⇐⇒
19
Product Information
Drive Operation
Troubleshooting
Table 12 ATA-2 Signals
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Master/Slave and Cable Select
Drive selection is made with jumpers on the Master, Slave, or Cable Select (CSEL)
jumper block at the back end of the drive. The drive can be configured as Master,
Slave, or Cable Select. The selection process in ANSI specification X3T10/0948D ATA2 Revision 4c is used.
Pin #
Signal
Signal
Pin #
1
-RESET
Ground
2
3
DD7
DD8
4
5
DD6
DD9
6
7
DD5
DD10
8
9
DD4
DD11
10
11
DD3
DD12
12
13
DD2
DD13
14
15
DD1
DD14
16
17
DD0
DD15
18
19
Ground
keypin
20
21
DMARQ
Ground
22
23
-DIOW
Ground
24
25
-DIOR
Ground
26
Table 13 Drive Master/Slave/CSEL Jumpers
27
IORDY
SPSYNC/CSEL
28
Jumper Setting
Meaning
29
-DMACK
Ground
30
M
Master - Drive is set to Master
31
INTRQ
-IOCS16
32
S
Slave - Drive is set to Slave
33
DA1
-PDIAG
34
CS
Cable Select - Cable and drive position determines setting
35
DA0
DA2
36
None
Not Allowed
37
-CS0
-CS1
38
39
-DASP
Ground
40
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
CSEL
MASTER
SLAVE
JUMPER
Figure 7 Drive Jumpers
Physical Specifications
⇐⇒
20
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Analog Audio Output Connectors
Media
Rear Audio Output
The analog audio output connector is a 4-pin male latching housed keyed
connector.
■ AUDIO Connector (4 pin)
■ Molex 70543, 70545, 70553, 70555 or equivalent
■ Mating with Molex 70066G, 70400G, 70430G, or equivalent
Read Media Compatibility
1
2
3
Pin
Audio Signal
1
2
3
4
R Signal
GND
GND
L signal
4
Installation and Configuration
Maintenance
Discontinued Products
The drive can read the following discs:
■ DVD+RW
■ DVD-ROM
■ DVD-Video
■ CD-Digital Audio (Red Book) and CD Extra
■ CD-ROM (Mode 1 – Yellow Book)
■ CD-ROM XA & CD-I (Mode 2/Form 1 – Green Book)
■ CD-ROM XA & CD-I (Mode 2/Form 2 – Green Book)
■ CD-Bridge & Photo-CD (single and multi-session)
■ CD – Video.
W rite Media Compatibility
Front Audio Output
The front audio output is an industry standard stereo mini type.
Recordable media compatible with the drive are:
■ CD-R
■ CD-RW
■ DVD+RW
Digital Audio Output Connectors
Write Methods
Rear Digital Audio Output
The digital audio output connector is a 2-pin male latching housed keyed connector.
■
Figure 8 Audio Connector Output Pins
1
2
Pin
Audio Signal
1
2
D Signal
GND
■
Create:
● Track at once
● Disc at once
● Incremental packet writing (variable and fixed packets per Orange Book part II)
Copy:
● Session at Once
● Multisession
Figure 9 Digital Audio Connector Output Pins
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Physical Specifications
⇐⇒
21
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Logical Recording Format
Methods used to record data:
■ UDF
■ ISO 9660
■ CD-DA
Audio
The following audio features are supported:
■ CD:
● WAV
● MP3
■ DVD:
● WAV
● MPEG-1
● Layer 2
R IP Speed
The time it takes to transfer and store audio files from a music CD to MP3 files on
your hard drive is:
■ Extract a 4 minute audio track in less then 30 seconds, 8X minimum
hp dvd-writer dvd100i Technical Support Solutions Guide 10/25/01
Physical Specifications
⇐⇒
22
Product Information
Drive Operation
Troubleshooting
Drive Specifications
Tips and Techniques
Warranty and Support
Interfaces
Software
Release Notes
Installation and Configuration
Maintenance
Discontinued Products
Reliability Specifications
Acoustic Emissions
Overall, the HP CD-Writer and hp dvd-writer drives meet an estimated annualized
drive failure rate of less than 1% per year as measured at product release.
Acoustic Power Emissions
Errors
Acoustic Pressure Emissions
Error Rate
The level of sound pressure per ISO 9614-1, expressed in decibels, is 70 dB(A)
maximum.
The error rates are as follows:
9
■ Audio, Data Mode 2, and Mode 2 Form 2: Less than 1 uncorrectable frame in 10
bits read. [ECC Off].
12
■ Data Mode 1 and Mode 2 Form 1: Less than 1 uncorrectable frame in 10 bits read.
[ECC On].
The level of sound power per ISO 9296, expressed in bels, is 7.0 B maximum.
C orrected Error Rate
The corrected error rates are as follows:
9
■ Audio, Data Mode 2, and Mode 2 Form 2: Less than 1 uncorrectable frame in 10
bits read.
12
■ Data Mode 1 and Mode 2 Form 1: Less than 1 uncorrected frame in 10 bits read.
Influence on Media Life
Reading
Reading with HP CD-Writer and hp dvd-writer drives does not degrade the media life.
Writing
HP CD-Writer and hp dvd-writer drives are capable of at leas
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