HP | sa8250 | Getting Started Guide | HP sa8250 Getting Started Guide

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© Copyright 2001 Hewlett-Packard Company. All rights reserved.
Hewlett-Packard Company
3000 Hanover Street
Palo Alto, CA 94304-1185
Publication Number
5971-3001
March 2001
Disclaimer
The information contained in this document is subject to change without notice.
HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY
KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not
be liable for errors contained herein or for incidental or consequential damages
in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
Warranty
A copy of the specific warranty terms applicable to your Hewlett-Packard
products and replacement parts can be obtained from http://www.hp.com/
serverappliances/support/.
*Other brands and names are the property of their respective owners.
Getting Started
Before You Begin
This document will guide you through the installation and basic
configuration of your HP e-Commerce/XML Director Server
Appliance SA8250.
This table lists the topics described in this document.
Topic
Page
Physical installation
3
Configuration checklists
7
Running Setup using the Boot Monitor
9
Configuring DNS
12
Using the Graphical User Interface (GUI)
14
Helpful hints
16
Where to go from here
17
Support information
18
HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Parts Checklist
Ensure that these items are included in the box with your SA8250:
•
HP e-Commerce XML Director Server Appliance SA8250
•
HP e-Commerce XML Director Server Appliance SA8250
Getting Started Guide (this document)
•
HP e-Commerce XML Director Server Appliance SA8250 User
Guide
•
AC power cord
•
Serial cable
•
RJ-45 network cable
•
Rack and rail mounting brackets with Phillips mounting screws
Contact HP Customer Support if any of these items are missing from
your shipment.
Support
Website
2
Visit http://www.hp.com/serverappliances/support/
for late breaking information and for details regarding the current
software release.
Physical Installation
Physical Installation
If you have already mounted your system, or if your system does not
require mounting, proceed to “Wiring Connections” later in this
document.
You can physically install the SA8250 in either of two ways. Each
installation method requires a particular type of mounting brackets,
and are included in the SA8250's shipping container.
•
In a standard 19” rack, cantilevered from the mounting brackets
•
In a cabinet with side rail mounts
Rack
Installation
Rack mounting requires the use of the large mounting brackets, and
all eight of the included Phillips screws.
CAUTION: Do not use
the enclosed small
mounting brackets for
rack installation. These
are used for side rail
installation.
1. Locate the two large mounting brackets and the provided screws.
2. Attach a large mounting bracket to each side of the SA8250. Use
four screws to secure each bracket to the holes near the front of
the SA8250.
Rack Mounting the SA8250
NOTE: These screws are
provided with your rack
hardware, not the
SA8250.
3. Position the SA8250 in the desired space of your 19” rack and
attach the front flange of each mounting bracket to the rack with
two screws each.
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Side Rail
Installation
Side rail mounting of the SA8250 requires the use of the enclosed
small mounting brackets and four of the Phillips head screws.
1. Locate the two small mounting brackets and the provided screws.
2. Attach a side rail to each SA8250 using the rows of five screw
holes on the side of the SA8250, equidistant from the top and
bottom. The screws for this procedure are not provided with the
SA8250; they are supplied with your side rail hardware.
Side-view of SA8250
(bracket holes)
Side-view of
mounting bracket
(connect to SA8250)
End-view of
rail-mount holes
Side Rail Mounting of the SA8250
NOTE: The small
mounting brackets have
recesses that allow them
to fit over the front end of
the side rail.
4
3. Attach a small mounting bracket to each side of the SA8250,
using two of the provided screws for each bracket. Use the holes
nearest to the front of the SA8250.
4. Slide the SA8250 into the cabinet’s receiving rails and secure the
front flange of each mounting bracket with two screws.
Physical Installation
Wiring
Connections
1. On the rear of the SA8250, connect the provided AC power
cable.
2. Refer to this diagram for all wiring connections on the front
panel of the SA8250.
Network Server
Power
Status
Console
Failover
Act 1
Act 2
Front Panel Ports and LEDs
3. For Single NIC (Network Interface Card) configurations:
Connect the Network port to your network using the provided RJ45 network cable.
For Dual NIC configurations: Connect the Network port to your
outside network, and the Server port to your server side network,
using the provided RJ-45 network cable and a network cable you
provide, respectively.
4. Use the provided serial cable to connect the Console serial port to
the serial port of any terminal or workstation capable of running
a terminal emulator program.
NOTE: For more
information about serial
cable failover, see
Chapter 2 in the User
Guide.
5. If you use cable-based failover to manage a backup SA8250,
connect the second SA8250 in the manner described above and
connect the Failover ports of the two units using the serial cable
provided with the backup SA8250.
6. If the power is not already on, turn on the SA8250 using the
Reset switch on the rear panel.
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Configuring
Your Terminal
This procedure assumes that you are running HyperTerminal* on
your workstation, and that your workstation is already connected to
the SA8250. If using another terminal emulator, you must adapt
these instructions as appropriate.
1. Note the serial port of your workstation (COM1, COM2, etc.)
2. Run HyperTerminal on your workstation.
3. In the Name field of the Connection Description window, type a
descriptive name, then click OK.
The Connect To panel displays.
4. In the Connect Using…list box, click “Direct to COM1” (or the
serial port you noted in step 1).
5. Click OK.
The COMn Properties panel displays, where n is your comm port
number.
6. Configure the port settings for 9600 baud, 8 data bits, no parity,
1 stop bit (9600-8-N-1), with flow control set to “None.”
7. Click OK.
8. From the File menu, click Properties.
9. Click the Settings tab.
10. Click the ASCII Setup button.
11. Change the values for Line and Character delay from 0 to at least
1 millisecond.
12. Click OK twice to exit.
13. Press Enter.
6
Configuration Checklists
Configuration Checklists
This section contains two configuration tables, the Quick Site
Configuration and the Detailed Site Configuration. One of these
must be filled out before continuing. We recommend using the
Detailed Site Configuration table on the next page. Its use is
mandatory when installing more than one SA8250. However, if you
are in a hurry and need to get a single SA8250 up and running
quickly, use the Quick Site Configuration below.
We recommend that you photocopy the Quick or Detailed Site
Configuration table, as appropriate. Fill out the copy before
proceeding, and keep it handy while you perform the installation
procedures.
Setting
Choice
Hostname assigned to the SA8250’s network side
interface
IP address(es) assigned to the SA8250’s NIC
card(s), and associated subnet mask(s)
Default gateway for traffic from the SA8250 to the
network
o NONE
The intended failover method
o ROUTE
o SERIAL
Network side online IP address to be shared by
the two SA8250s, if you use serial cable failover
Quick Site Configuration
For further information regarding the choices in these configuration
tables, see Chapter 2 in the User Guide.
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Setting
Parameter
Choice
Hostname assigned to the SA8250’s
network side interface
Media Type
o 100BASE
o 10BASE
Duplex Type
o FULL
o HALF
Will the SA8250 use Dynamic Host
Configuration Protocol (DHCP)?
o YES
o NO
o AUTO
o AUTO
If not using DHCP, continue below:
Network port
IP address
IP netmask
Server port
IP address
IP netmask
Default gateway for traffic from the
SA8250 to the network
o NONE/DISABLED
o SERIAL
o ROUTE
The intended failover method
o PRIMARY
o BACKUP
For Serial Failover mode only:
Is the device primary or backup?
Online IP
Online hostname
Will Autoboot be enabled?
Disabled by default o YES
o NO
o YES
o NO
Will the SA8250 use Domain Naming
System (DNS)?
If using DNS, complete the following:
Domain Name
Primary DNS Server IP
Additional DNS Server IP
Detailed Site Configuration
8
Running Setup using the Boot Monitor
Running Setup using the Boot Monitor
NOTE: The SA8250 is
not directing traffic when
the Boot Monitor is in
operation.
At the first use of the SA8250, you must use the Boot Monitor to
perform the initial configuration.
NOTE: If Autoboot is
enabled, you must first
interrupt the bootup
sequence by pressing a
key at the Press any
key to stop
autoboot prompt. In a
few seconds, the
monitor> prompt
displays. This confirms
that Boot Monitor is
running. Also, this
document assumes that
the SA8250’s serial port
is in a secure
environment and no
password is required to
access the Boot Monitor
for initial setup and
configuration. However,
after the device is booted
using either the boot
command in the Boot
Monitor, or the autoboot
function, a password is
required to log on to the
Command Line Interface.
1. Type your information as indicated at the prompts. For example:
After entering the initial configuration parameters with the setup
command and booting, the SA8250 is ready for routine operations
using either the Graphical User Interface (see Chapter 4 in the User
Guide) or the Command Line Interface (see Chapter 5 in the User
Guide).
monitor>setup
Enable dual NIC operation (yes, no) [no]
--->yes
Auto configure the Network side NIC speed and
duplex? (yes, no) [yes] --->
Auto configure the Server side NIC speed and
duplex? (yes, no) [yes] --->
DHCP is disabled for dual NIC operation.
Enter the hostname you would like to assign to
the Network NIC --->CSLab7k
Enter the IP Address for the Network side NIC
--->10.6.3.21
Enter the IP Address for the Server side NIC
--->10.6.5.21
Enter the Netmask for the Network side NIC
--->255.255.255.0
Enter the Netmask for the Server side NIC
--->255.255.255.0
Enter default gateway --->10.6.3.1
Would you like to configure DNS (yes,no)?
[no] --->
DNS not configured.
Specify failover method (disabled, serial,
route) [disabled] --->
Enable Autoboot? (yes, no) [no] --->yes
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
2. If using DNS, type your information as indicated at the prompts.
For example:
NOTE: For more
information on DNS, see
“Configuring DNS” later
in this chapter.
monitor>dns
Would you like to configure DNS (yes,no)?
[no] --->yes
Enter Domain name(‘-’ to cancel)
--->crisc.com
Enter the IP Address of the Primary name
server (‘-’ to cancel) -->10.6.3.5
Specify additional name server (<return> to
end) ---> 10.6.3.10
3. Save the configuration file by typing your information as
indicated at the prompts. For example:
monitor>save
List of currently saved configuration file(s).
You may save over an existing configuration
file or enter a new name.
<configuration files are listed here>
‘active.cfg’ is the last booted configuration.
Enter configuration file name (- to cancel):
[active.cfg] --->Configuration save canceled!
4. Reboot the system. For example:
monitor>boot
<system information is displayed here>
Select a boot configuration from the following
files
<configuration files are listed here>
Boot configuration file name? [active.cfg]
--->
Do you really want to boot ‘active.cfg’?
[y] --->
Please stand by, the system is being booted.
..... Done
5. Type your new root password at the prompts. For example:
New root password (8 to 128 significant
characters) --->password
Retype new password --->password
10
Running Setup using the Boot Monitor
6. Login to the SA8250, using the factory defaults:
login:admin
password:admin
NOTE: Access is
controlled using Access
Control Lists. For more
information, see Chapter
5 in the User Guide.
7. To permit all administration tasks to be performed without
restriction from all IP addresses and to enable IP forwarding,
type the following command:
HP SA8250#config sys security mode open
After the initial configuration, you do not need to access the Boot
Monitor again unless your network configuration changes.
While the SA8250 is booting, the front panel LEDs display a
characteristic start pattern. After the boot sequence concludes, the
Power LED is solid and the Status LED blinks. If you observe any
deviation from this behavior, see Appendix E in the User Guide. The
SA8250 normally requires approximately two minutes to boot.
When the procedure is complete, the monitor prompt appears (if
Autoboot is disabled).
Requirements
for DHCP
(Optional)
NOTE: DHCP is not
available during dual
NIC operations, or when
Serial Cable Failover is
enabled.
DHCP provides a method by which devices using TCP/IP can obtain
configuration parameters automatically through the network at
restart. If you use DHCP, you must provide the DHCP server with
the following parameters for it to pass to the SA8250:
•
IP address
•
Netmask
•
Default gateway
•
Host Name (the SA8250’s name)
•
Domain (optional)
•
Domain Name Server (optional)
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Configuring DNS
We recommend using IP addresses for the fastest performance. You
can also use a host table in the SA8250 when IP addresses are not
assigned via DHCP. The host table makes SA8250 restarts faster and
eliminates the chance of service failure due to DNS errors and timeouts.
Using a DNS
Server
The SA8250 is sometimes required to identify itself and other devices
on its network by name and IP address. If your site has a DNS server
that contains the names of the SA8250 and servers, the SA8250 can
be configured to recognize these by entering the DNS addresses in the
SA8250’s Boot Monitor.
Host name resolution is always performed in the following order:
1. Local static hosts table
2. Primary DNS server
3. Secondary DNS server
Using the
SA8250
without a DNS
Server
Another way is to add hosts to the SA8250’s host tables, which
contain an IP address and hostname for each device.
Host tables are managed using the CLI. This procedure walks you
through the naming and addressing setup for the SA8250.
For more information on the CLI, see Chapter 5 in the User Guide.
Configure the hosts file to avoid DNS dependency
A static hosts table and DNS servers can be used in concert. When a
hostname is not resolved by static hosts table lookup, the SA8250 will
use the DNS server.
1. Enter the following into the SA8250’s hosts file to avoid the need
for DNS:
12
•
The SA8250's own name (automatically entered by the Boot
Monitor program, though you can subsequently change it)
•
The backup SA8250's name (if using serial cable failover, see
Chapter 3 of the User Guide)
•
The “online” SA8250 name (if using serial cable failover)
Configuring DNS
•
Names of any servers included in the configuration, if entered as
names as opposed to addresses
•
Names of any clients from which administration via the CLI or
the GUI will be performed
•
Names of any TFTP servers that will be used to send or retrieve
configuration files
Adding and Deleting Host Entries
The CLI command, config sys hosts info lists the contents
of the hosts file.
1. To add a host, type this command:
HP SA8250/config/sys/hosts#add <IP address>
’alias’ <hostname> {’alias1’ <hostname>
{’alias2’ <hostname> {’alias3’ <hostname>
{’alias4’ <hostname> {’alias5’ <hostname>
{’alias6’ <hostname> }}}}}}
For example:
HP SA8250/config/sys/hosts#add 10.5.5.13
alias server13 alias2 http-serv13
Host ip ‘10.5.5.13’ added to host file.
The SA8250 is now able to access other devices on the network
by name, either through the local static name table or through
DNS.
2. To delete a host, type this command:
HP SA8250/config/sys/hosts#delete <IP
address>
For more information on these commands, see Chapter 5 in the User
Guide.
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Using the Graphical User Interface
Edit the
HOSTS file
Before using the Graphical User Interface (GUI), you must first add
the IP address and name of your SA8250 to your workstation’s
HOSTS file:
1. If you already know the location of your workstation’s HOSTS
file, proceed to step (5).
2. Launch Windows Explorer.
3. From the Tools menu, select Find > Files and Folders...
4. In the Named field, type hosts*.* and click Find Now. One or
more filenames matching your search criteria are displayed.
5. Open the HOSTS file (usually all uppercase, with no extension)
using Notepad* or another ASCII text editor.
6. Near the bottom of the file, type a line containing the IP address
of your SA8250 and its name, separated by a tab or spaces. For
example:
10.6.3.21
CSLab7k
CSLab7k.crisc.com
7. Repeat step (6) on a separate line for each additional SA8250, if
applicable. The IP address and name for each must be unique.
8. Save the HOSTS file (typically CTRL-S or File > Save).
9. Close the text editor, the Find window, and Windows Explorer, if
necessary.
14
Using the Graphical User Interface
Java* plug-in
To run the GUI using Windows, you must have Java plug-in version
1.1.1_004 (or earlier) installed on your workstation. If you attempt to
launch the GUI without it, you can download the plug-in directly
from the SA8250:
To download the plug-in using Communicator*
NOTE: If you have a
Java plug-in version later
than 1.1.1_004, you must
remove it before
installing this version.
1. Launch the GUI by typing the URL for the SA8250 in the
browser’s Location field, and press Enter. For example:
http://CSLab7k:1095/
2. To begin the download process, click Click here to get the plugin.
A dialog box displays.
3. Click Get the Plug-in.
A hypertext link displays.
4. Click Java Plug-in Version 1.1.1-004 for Windows.
The Windows “Save As” box displays.
5. To save the file (plugin1_1_1-004-win.exe), click Save.
6. Close your browser.
7. Use Windows Explorer* to locate the file you saved in step (4).
8. To launch the plug-in installation, double-click the file.
The installation program displays.
9. Follow the prompts to install the plug-in.
10. When the installation completes, restart your browser.
11. Launch the GUI by typing the URL for the SA8250 in the
browser’s Location field, and press Enter. For example:
http://CSLab7k:1095/
The GUI displays.
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
To download the plug-in using Internet Explorer* 5.0
1. Launch the GUI by typing the URL for the SA8250 in the
browser’s Address field, and press Enter. For example:
http://CSLab7k:1095/
2. Click anywhere inside the white frame.
The “Error Locating Object Handler” window displays.
3. Click Yes.
A hypertext link displays.
4. Click Java Plug-in Version 1.1.1-004 for Windows.
The “File Download” window displays.
5. Click Run from Current Location to install the plug-in.
6. When the installation completes, press the browser’s “Back”
button.
The GUI displays.
Helpful Hints
This table lists some helpful hints for using the SA8250.
Item
Description
Default login
The default username and password is admin (all lowercase)
Configuration file
Save your configuration file immediately after every change. You
should also export your current configuration file routinely to a
safe, secure location.
Username and password Devise a method to remember your username and password
Helpful Hints
16
Where to go from here
Where to go from here
This table shows you where to find helpful information in the User
Guide.
Subject or Task
Where to find it in the User Guide
Theory of Operations
Chapter 2
How to create XML patterns
Chapter 2
Boot Monitor commands
Chapter 3
Using the Graphical User Interface (GUI)
Chapter 4 (also in the Online Help)
Configuring Layer 4 and Layer 7 services
Chapter 4 (also in the Online Help)
Using the Command Line Interface (CLI)
Chapter 5
Applications for the SA8250
Chapter 6
SNMP information
Chapter 7
Software updates
Chapter 8
How to obtain keys and certificates
Appendix B
How to configure Out-of-Path Return (OPR) Appendix D
Diagnostics and Troubleshooting
Appendix E
User Guide Directory
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Support for your SA8250
U.S. and
Canada
For hardware service and telephone support, contact:
•
An HP-authorized reseller
or
•
Europe
HP Customer Support Center at 800-633-3600
For hardware service and telephone support, contact:
•
An HP-authorized reseller
or
•
One of the following HP Customer Support Centers:
Country and Number
Austria – 0660 6386
Belgium (Dutch) – 02 626 8806
Belgium (French) – 02 626 8807
Czech Republic – 420 2 613 07 310
Denmark – 3929 4099
English (non-UK) – +44 20 7512 5202
Finland – 02 03 47 288
France – 01 43 62 3434
Germany – 0180 525 8143
Greece – +30 (0) 16196411
Hungary – 36 1 382 1111
Ireland – 01 662 5525
Israel – 972 9 952 4848
Italy – 02 2 641 0350
Netherlands – 020 6068751
Norway – 22 11 6299
Poland – +48 22 8659800
Portugal – 21 317 6333
Russia – 7095 797 3520
South Africa RSA – 086 000 1030
Outside RSA – +27 11 258 9301
Spain – 902 321 123
Sweden – 08 619 2170
Switzerland – 084 880 1111
Turkey – 90 212 221 6969
United Kingdom –0870 842 2339
18
Support for your SA8250
Asia
For hardware service and telephone support, contact an HPauthorized reseller or one of these support centers:
Country and Number
Australia – 03-8877-8000
Hong Kong – 800-96-2598
India – 91-11-6826035
Indonesia – 0800-21511
Japan – 0120-220-119
Korea – +82-2-32700911
Malaysia – 60 3 2931811 or 1-800-881811
New Zealand –
Upper North Island – 09-356-6640
Lower North Island – 04-499-2026
South Island – 03-365-9805
People’s Republic of China – 86-8008105959
Philippines – 63 2 811-0643
Singapore – +65-2725300
Taiwan – +866-080-010055 / 886-2-7170055
Thailand – 66 2 6613891
Vietnam –
Hanoi – 84 4 9430101
Ho Chi Minh City – 84 8 8324155
Latin America
For hardware service and telephone support, contact an HPauthorized reseller or one of these support centers:
Country and Number
Argentina – (541) 4778-8380
Brazil –
Sao Paulo – (11) 3747-7799
All Others – 0800-15-77-51
Chile – 800-360-9999
Columbia – 9-800-91-9477
Guatemala – 1-800-999-5305
Mexico –
Ciudad de Mexico – 5258-9922
All Others – 800-472-6684
Peru – 0-800-10111
Puerto Rico – 1-877-232-0589
Venezuela –
Caracas – 207-8488
All Others – 800-47-777
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HP e-Commerce/XML Director Server Appliance SA8250 Getting Started Guide
Other
Countries
20
For hardware service, contact your local authorized reseller or HP
sales office. For telephone support, contact your authorized reseller.
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