HP | f2304 23-inch High Def LCD Monitor | User's Manual | HP f2304 User's Manual

User’s Guide
HP f2304 High Definition 23” LCD Monitor
The information in this document is subject to change without notice.
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including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose.
HP shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO ANY MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT OR SERVICE TO YOU.
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not furnished by HP.
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are reserved. No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of HP.
Hewlett-Packard Company
P.O. Box 4010
Cupertino, CA 95015-4010
USA
© 2003 Hewlett-Packard Development Company, L.P.
All rights reserved.
Hewlett-Packard is a registered trademark of Hewlett-Packard Company in the United
States of America and other countries/regions.
Å
WARNING: Text set off in this manner indicates that failure to
follow directions could result in bodily harm or loss of life.
Ä
CAUTION: Text set off in this manner indicates that failure to
follow directions could result in damage to equipment or
loss of information.
✎
Text set off in this manner indicates additional information.
Contents
1 Product Features
2 Safety and Maintenance Guidelines
Important Safety Information
Maintenance Guidelines . . .
Cleaning the Monitor . . . . .
Shipping the Monitor . . . . .
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2–1
2–2
2–4
2–4
Selecting the Signal Connectors and Cable . .
Removing the Monitor Base . . . . . . . . . . . . .
Mounting the Monitor . . . . . . . . . . . . . . . . .
Removing the Side Panel . . . . . . . . . . . . . . .
Side Panel Connectors . . . . . . . . . . . . . .
Cable Management . . . . . . . . . . . . . . .
...
...
...
...
...
...
. 3–5
. 3–5
. 3–7
. 3–7
. 3–8
3–10
Installing the Information Files . . . . . . . . . . . . . .
Using Monitor Buttons . . . . . . . . . . . . . . . . . . . .
Adjusting Monitor Settings . . . . . . . . . . . . . . . . .
Using the On-Screen Display . . . . . . . . . . . . . . .
Using the Auto Adjustment Function . . . . . . . .
Identifying Special OSD Messages . . . . . . . .
Adjusting Screen Quality . . . . . . . . . . . . . . .
Optimizing Digital Conversion . . . . . . . . . . .
Using Video Connectors . . . . . . . . . . . . . . . . . .
. 4–1
. 4–2
. 4–5
. 4–5
. 4–8
. 4–8
. 4–9
. 4–9
4–10
3 Setting Up the Monitor
4 Operating the Monitor
User’s Guide
iii
Contents
5 Troubleshooting
Solving Common Problems . . . . . . . . . . . . . . . . . 5–1
Getting Help Using the Worldwide Web . . . . . 5–3
Preparing to call Technical Support . . . . . . . . . 5–3
A Specifications
f2304 Flat Panel Monitor . . . . . . . . . . . .
Recognizing Preset Display Resolutions
LCD Monitor Quality and Pixel Policy
for f2304 Monitor . . . . . . . . . . . . . . .
Entering User Modes . . . . . . . . . . . . .
Using the Energy Saver Feature . . . . .
. . . . . . A–1
. . . . . . A–3
. . . . . . A–5
. . . . . . A–6
. . . . . . A–7
B Agency Regulatory Notices
Federal Communications Commission Notice. . . . .
Modifications . . . . . . . . . . . . . . . . . . . . . . . .
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Declaration of Conformity for Products
Marked with FCC Logo, United States Only . . . . . .
Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . .
Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . .
European Notice . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . .
Korean Notice . . . . . . . . . . . . . . . . . . . . . . . . . .
EPA Energy Star Compliance . . . . . . . . . . . . . . . .
Power Cord Set Requirements . . . . . . . . . . . . . . .
HP Recycling Program. . . . . . . . . . . . . . . . . . . . .
B–1
B–2
B–2
B–2
B–3
B–3
B–3
B–4
B–4
B–4
B–5
B–6
C TCO ‘99 Requirements
iv
User’s Guide
1
Product Features
The HP f2304 High Definition 23” LCD Monitor (liquid
crystal display) has an active matrix and a thin-film transistor
(TFT). The monitor features include:
■
Large wide screen 23-inch diagonal (58.4 cm) viewable
area display.
■
1920 × 1200 resolution, plus full-screen support for
lower resolutions.
■
Wide viewing angle to allow viewing from a sitting or
a standing position.
■
Tilt adjustment capabilities.
■
Removable base for flexible mounting solutions.
■
Integrated stereo speakers.
User’s Guide
1–1
Product Features
■
1–2
Multiple video inputs supported:
❏
VGA analog
❏
DVI-I supports either analog or digital signal input
❏
S-video with composite video adapter included
❏
Component video for high definition video support
■
Video input includes PiP (Picture in Picture) option for
windowed video display over data display.
■
The high definition component video input supports
480i, 480p, 720p, and 1080i video format.
■
Audio support connections include a PC line-in
connector, RCA connectors for AV input, and a
headphone jack connector.
■
VGA and DVI signal cables included.
■
Plug and Play capability if supported by your system.
■
On-Screen Display (OSD) adjustments in English, Dutch,
French, Italian, Spanish, and German for ease of set-up
and screen optimization.
■
The User Guide CD includes an information file (INF),
Image Color Matching file (ICM), Auto Adjustment
software, Acrobat Reader software, and product
documentation.
■
Energy Saver feature for Energy Star® compliance.
■
Compliant with the following regulated specifications:
❏
EPA ENERGY STAR
❏
European Union CE Directives
❏
TCO ‘99 Requirements
❏
VESA VSIS standard
User’s Guide
2
Safety and Maintenance
Guidelines
Important Safety Information
A power cord is included with your monitor. If another
cord is used, use only a power source and connection
appropriate for this monitor. For information on the correct
power cord set to use with your monitor, refer to the “Power
Cord Set Requirements” section in Appendix B.
Å
WARNING: To reduce the risk of electric shock or damage to your
equipment, do not disable the power cord grounding feature. This
equipment is designed to be connected to a grounded (earthed)
power outlet that is easily accessible to the operator. The grounding
plug is an important safety feature.
Å
WARNING: For your safety, be sure that the power outlet you plug
the power cord into is easily accessible and located as close to the
equipment as possible. When you need to disconnect the power to
the equipment, unplug the power cord from the power outlet by
grasping the plug firmly. Never pull on the cord.
User’s Guide
2–1
Safety and Maintenance Guidelines
Ä
CAUTION: For the protection of your monitor, as well as your
computer, connect all power cords for your computer and its
peripheral devices (such as a monitor, printer, scanner) to some form
of surge protection device such as a power strip or Uninterruptible
Power Supply (UPS). Not all power strips provide surge protection;
the power strips must be specifically labeled as having this ability.
Use a power strip whose manufacturer offers a Damage
Replacement Policy so you can replace your equipment if surge
protection fails.
Maintenance Guidelines
To enhance the performance and extend the life of your
monitor:
2–2
■
Do not open your monitor cabinet or attempt to service
this product yourself. Adjust only those controls that
are covered in the operating instructions. If your monitor
is not operating properly, or has been dropped or
damaged, contact your HP authorized dealer, reseller,
or service provider.
■
Use only a power source and connection appropriate
for this monitor, as indicated on the label/back plate of
the monitor.
■
Be sure the total ampere rating of the products connected
to the outlet does not exceed the current rating of the
electrical outlet, and the total ampere rating of the
products connected to the cord does not exceed the
rating of the cord. Look on the power label to determine
the ampere rating (AMPS or A) for each device.
■
Install your monitor near an outlet that you can easily
reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect
the monitor by pulling the cord.
User’s Guide
Safety and Maintenance Guidelines
Ä
■
Turn your monitor off when not in use. You can
substantially increase the life expectancy of your monitor
by using a screen saver program and turning off the
monitor when not in use.
■
Unplug your monitor from the wall outlet before
cleaning. Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning. If the screen requires
additional cleaning, use an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other
volatile substances to clean your monitor or the screen. These
chemicals may damage the cabinet finish as well as the screen.
■
Slots and openings in the cabinet are provided for
ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet
slots or other openings.
■
Do not drop your monitor or place it on an unstable
surface.
■
Do not allow anything to rest on the power cord. Do not
walk on the cord.
■
Keep your monitor in a well-ventilated area, away from
excessive light, heat, or moisture.
■
When removing the monitor base, you must lay the
monitor face down on a soft flat area to prevent it from
getting scratched, defaced, or broken.
User’s Guide
2–3
Safety and Maintenance Guidelines
Cleaning the Monitor
To clean the monitor, follow these steps:
1. Turn off the monitor and the computer.
2. Unplug the monitor.
3. Dust the monitor by wiping the screen and the cabinet
with a soft, clean cloth.
Ä
CAUTION: Do not use benzene, thinner, ammonia, or any volatile
substance to clean the monitor screen or cabinet. These chemicals
may damage the monitor. Never use water to clean an LCD screen.
If the screen requires additional cleaning, use a clean cloth
dampened with isopropyl alcohol.
Shipping the Monitor
Keep the original packing box. You may need it later if you
move or ship your monitor.
2–4
User’s Guide
3
Setting Up the Monitor
The f2304 monitor connects to your computer through an
analog connector (VGA) or a digital (DVI-D) connector.
Some video cards support a higher resolution through an
analog (VGA) connection than through a digital (DVI)
connection.
The f2304 monitor supports resolutions up to 1920 x 1200
for both analog and digital connections. Please see the
documentation that came with your PC or video card for
details regarding the video resolution settings supported by
your equipment.
DVI-D cable supplied with this monitor is for digital✎ The
to-digital connection only. Your computer must have a
DVI-compatible graphics card installed for use with the DVI-D
signal cable. When connecting the DVI-D signal cable to the
DVI connector on the monitor, you must connect the other
end of the DVI-D cable to the DVI connector on the computer.
To set up the monitor, ensure that the power is turned off to
the monitor, computer system, and other attached devices,
then follow these steps:
1. Place the monitor in a convenient, well-ventilated
location near your computer.
f2304 monitor may have been shipped with the VGA
✎ Your
cable attached. This cable may be detached if you want to
use only a DVI cable instead.
User’s Guide
3–1
Setting Up the Monitor
2. Connect one end of the VGA monitor signal cable to the
VGA video connector on the rear panel of the computer,
and the other end to the back of the monitor.
Or
Connect one end of the DVI-I monitor signal cable to the
DVI-I video connector on the rear panel of the computer,
and the other end to the back of the monitor.
3–2
User’s Guide
Setting Up the Monitor
Å
WARNING: To reduce the risk of electric shock or damage to your
equipment: Do not disable the power cord grounding plug. The
grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
Disconnect power from the monitor by unplugging the power cord
from the electrical outlet.
Do not place anything on power cords or cables. Arrange them so
that no one may accidentally step on or trip over them. Do not pull
on a cord or cable. When unplugging from the electrical outlet,
grasp the cord by the plug.
3. Connect the power cable to the back of the monitor and
connect the other end to an electrical wall outlet.
User’s Guide
3–3
Setting Up the Monitor
4. Remove side panel. See “Removing the Side Panel” on
page 3-7. Connect the speakers cable to the PC Audio In
connector on the monitor and then connect the other end
to the Audio Out connector on the back of the PC.
5. Adjust the monitor as needed for your comfort using the
monitor’s tilt adjustment capabilities.
20º
-5º
3–4
User’s Guide
Setting Up the Monitor
Å
WARNING: Burn-in image damage may occur on monitors that
display the same static image on screen for a prolonged period of
time. To avoid burn-in image damage on your monitor screen, you
should always activate a screen saver application or turn off the
monitor when it is not in use for a prolonged period of time.
Selecting the Signal Connectors
and Cable
There are five signal input connectors: one VGA connector,
one DVI-I connector, one S-video connector, two RCA audio
connectors, and a PC Audio In connector. The monitor will
automatically determine at power-on which inputs have valid
video signals. The inputs can be selected via the On-Screen
Display (OSD) feature or by pressing the Input button on the
monitor’s front bezel.
The video mode supported by the DVI-I connector is
determined by the video cable used. For digital operation,
use the DVI-D to DVI-D signal cable provided.
Removing the Monitor Base
You can remove the monitor base to mount the monitor on a
wall, swing arm, or other mounting fixture. Read the caution
and warning statements below before beginning the
procedure.
Ä
CAUTION: Before beginning to disassemble the monitor, be sure
the monitor is turned off and the power and all signal cables are
disconnected.
Å
WARNING: Before removing the base from the monitor, lay the
monitor flat with the front bezel down. Attempting to remove the
base from an upright monitor may result in injury to the user.
User’s Guide
3–5
Setting Up the Monitor
Ä
CAUTION: Ensure that the front bezel of the monitor is positioned
over a flat table or desktop to prevent it from getting scratched,
defaced, or broken when removing the base from the monitor.
To remove the monitor base:
1. Disconnect and remove the signal and power cables
from the back of the monitor.
2. Lay the monitor face down on a flat area.
3. Remove the back panel by gently pulling on the handle
and then slowly easing the tabs around the panel out of
the tab slots.
4. Remove the four screws from the monitor base as shown
in the following illustration.
5. Remove the monitor base from the monitor.
3–6
User’s Guide
Setting Up the Monitor
Mounting the Monitor
1. Remove the monitor base. Refer to “Removing the
Monitor Base” steps in the previous section.
2. With the base is removed, use the four threaded screw
holes on the monitor panel to mount the monitor. The
mounting holes are spaced 4 inches (10.2 cm) apart.
the monitor to a swing arm or other mounting fixture
✎ Mount
by following the instructions included with the mounting
fixture to be used.
Removing the Side Panel
On the back of the f2304 monitor there are several
connectors behind the side panel.
To remove the side panel:
1. Gently pull on the edge of the side panel.
2. Slowly ease the tabs around the side panel out of the tab
slots as shown in the following illustration.
User’s Guide
3–7
Setting Up the Monitor
Side Panel Connectors
A
B
C
D
E
F
G
Label
Connector
Color
A
Y
Green
B
Pb
Blue
C
Pr
Red
D
S-VIDEO
IN
Black
Function
High-Definition Component
Video Input
Connects to the video component output of a
DVD player or set-top box. The f2304 monitor
is capable of displaying video from 480i,
480p, 720p, and 1080i sources.
S-video Input connects to an S-video output
device, such as console game, set-top box,
VCR, or DVD player.
✎
3–8
A composite cable can be attached
to the S-video input using the
supplied composite-to-S-video
adapter.
User’s Guide
Setting Up the Monitor
Label
Connector
Color
E
R
Red
F
L
White
G
User’s Guide
Lime Green
Function
Right/Left RCA audio line-in connects to
an audio source, such as a console game,
set-top box, VCR, or DVD player. When
component or S-video input is selected from
the onscreen display, audio will be used from
this source.
PC Audio In connects to audio from a PC
source. When VGA or DVI input is selected,
audio will be used from this source.
3–9
Setting Up the Monitor
Cable Management
The f2304 monitor is designed to help you organize your
monitor cables in one area. The power cord, the VGA, and DVI
cables can be threaded through the hole in the back of the
monitor stand and positioned over the two hooks on the inside of
the monitor stand, located through the back opening. Similarly,
the cables you connect to the back side of your monitor can be
threaded through the bottom of the side door and looped
through the same opening on the back of the monitor.
3–10
User’s Guide
4
Operating the Monitor
Installing the Information Files
The User Guide CD included with this monitor contains two
information files to be installed onto your computer; an .INF
file and an .ICM file.
■
The .INF file defines monitor resources and provides
specifications used by most operating systems to install
support software for certain hardware devices. The .INF
file ensures monitor compatibility and optimization with
your computer’s graphics adapter. You can download
.INF files by clicking on: http://www.hp.com/support
and then selecting the desired monitor.
■
The .ICM file provides color matching consistency from
monitor screen to printer and is activated from within
graphics programs that have this feature.
To install these files on your computer, insert the User Guide
CD into your computer CD-ROM drive. When the CD menu
launches, select “Install INF and ICM Files” and follow the
onscreen instructions.
User’s Guide
4–1
Operating the Monitor
Using Monitor Buttons
The monitor buttons are located under the front panel of the
monitor. The monitor buttons are used to:
4–2
■
Turn on the monitor.
■
Open the Main Menu onscreen display (OSD) window
where you can change the monitor settings.
■
Control the brightness and contrast of the display.
■
Open the Picture in Picture (PiP) window when analog
or digital video is displayed.
■
Select signal input.
■
Adjust volume.
User’s Guide
Operating the Monitor
A
B
C D
E FGH I J
Monitor Buttons
Icon/
Label
Control
Function
A
Power button
and
Power LED
Turns the computer on and off.
Full power = Blue
Sleep = Amber
B
Headphone
connector
Use a headphone device.
Note: When the headphone
connector is being used, the
monitor speakers are muted.
C
_
Volume Down
Turns volume lower.
D
+
Volume Up
Turns volume higher.
E
PiP
PiP button
• Opens the Picture in Picture (PiP)
window when analog or digital video
is displayed.
• If the PiP setting is selected without
valid S-video, composite video, or
component video input signals, the PiP
window appears black.
User’s Guide
4–3
Operating the Monitor
Monitor Buttons
Icon/
Label
Control
Function
F
Input
Signal Input
button
Signal input selection — scrolls through
VGA-Analog, DVI-Analog, DVI-Digital,
S-video, and component video input.
G
Auto
Auto button
Automatically adjusts the display to the
ideal setting.
OSD Down
Adjustment
• Select and adjust the on-screen
display (OSD) Menu settings.
H
• Brightness control hot key. When OSD
is not active, pressing the OSD Down
control displays the OSD Brightness
adjust function. When the OSD
Brightness adjust scale is visible, press
the OSD Up and Down buttons to
adjust the brightness, then press the
Menu button to confirm the new
setting.
I
OSD Up
Adjustment
• Select and adjust the OSD Menu
settings.
• Contrast control hot key. When OSD
is not active, pressing the OSD Up
control displays the OSD Contrast
Adjust function. When the OSD
Contrast adjust scale is visible, press
the OSD Up and Down buttons to
adjust the contrast, then press the
Menu button to confirm the new
setting.
J
Menu button
and
(+) and (--)
buttons
• Displays the On-Screen Display (OSD)
menu and selects functions.
• The (+) and (--) buttons move up and
down the menu, respectively.
• Pressing the Menu button again brings
up the second menu level.
4–4
User’s Guide
Operating the Monitor
Adjusting Monitor Settings
Press the Menu button to view the On Screen Display (OSD)
Menu. The Main Menu window pops up and you can make
adjustments to your monitor’s various features. Use the arrow
keys in the Main Menu window to make your adjustments.
Using the On-Screen Display
The adjustments for screen settings are located in the
on-screen display (OSD). Press the Menu button on the
monitor’s front panel to view the OSD menu. Select
Language and then select one of six available languages for
the menu. The following table shows the menus and their
functions at each level:
OSD Menu Levels
Menu
Level 1
Menu
Level 2
Menu
Level 3
Brightness
Adjustment Scale
Contrast
Adjustment Scale
Image
Control
Auto Adjustment
“Adjusting”
Message
Horizontal Position
Adjustment
Scale
Vertical Position
Adjustment
Scale
Custom Scaling
Fill to Screen
Menu
Level 4
Fill to Aspect
Ratio
One to One
User’s Guide
Sharpness
Sharpness
Selection
Clock
Adjustment
Scale
4–5
Operating the Monitor
OSD Menu Levels
Menu
Level 1
Menu
Level 2
Clock Phase
Color
Menu
Level 3
Menu
Level 4
Adjustment
Scale
9300K
6500 K - sRGB
Language
Custom Color
Red, Green,
Blue
Video Color
Hue, Saturation
Deutsch
English
Español
Français
Italiano
Nederlands
Management
Power Saver
On/Off
Selection
Power On Recall
On/Off
Selection
Mode Display
On/Off
Selection
Serial Number
Display serial
number
Sleep Timer
Set current &
sleep time
Basic Menu
OSD Control
4–6
Horizontal Position
Adjustment
Scale
Vertical Position
Adjustment
Scale
OSD Timeout
Adjustment
Scale
User’s Guide
Operating the Monitor
OSD Menu Levels
Menu
Level 1
Video Input
Controls
Menu
Level 2
Menu
Level 3
OSD Transparency
Adjustment
Scale
Video Input Select
Analog (D-SUB)
Menu
Level 4
Analog (DVI)
Digital (DVI)
S-video
Component
Video
Auto Detect
PiP Control
PiP Source
S-video
Component
Video
PiP Size
PiP Off
Small
Medium
Large
Factory Reset
Horizontal
Position
Adj Scale
Vertical Position
Adj Scale
Yes
No
Exit
Image Control Clock and Clock Phase selections are
✎ The
not available when the monitor is operating in the DVI-D
(digital) mode.
User’s Guide
4–7
Operating the Monitor
Using the Auto Adjustment Function
You can easily optimize the screen performance for the VGA
interface by using the Auto button and the auto-adjustment
pattern software on the User Guide CD that came with this
monitor.
1. Insert the provided CD-ROM disc into the computer.
2. Run the software file Adjustment pattern.exe (from the
CD-ROM drive) to display a setup test pattern.
3. Press the Auto button on the monitor to produce a stable,
centered image.
Identifying Special OSD Messages
Special OSD messages appear on the monitor screen for the
following monitor conditions:
4–8
■
Input Signal Out of Range — Indicates the monitor
is unable to access or fully support the provided input
signal. The monitor’s preferred video mode is 1920 x
1200 @ 60Hz.
■
Going to Sleep — Indicates the monitor is entering a
reduced power state or “sleep” mode.
■
Check Video Cable — Indicates the video cable may
not be plugged into the computer or monitor, or that the
computer may not be turned on.
■
No Input Signal — Indicates the monitor is not
receiving a video signal from the PC or one of the five
monitor signal connectors. Check to see if the PC or input
signal source is off or in the power saving mode.
■
Multiple Inputs are active - Use the OSD to
select the desired video input — Indicates the
monitor has more than one video input.
User’s Guide
Operating the Monitor
Adjusting Screen Quality
Allow the monitor to warm up for 20 minutes before
performing the following procedures.
The Auto Adjustment feature automatically fine-tunes the
image quality each time a new video mode is utilized.
If additional improvement is desired, select the Auto button
on the front bezel.
For more precise adjustments, use the adjustment pattern
provided on the CD-ROM, and adjust the clock and phase
settings (accessed from the OSD menu) as described in the
following section.
Optimizing Digital Conversion
This monitor contains advanced circuitry that allows the flat
panel screen to function like a standard monitor. Two
controls in the OSD can be adjusted to improve image
performance: Clock and Clock Phase. Use these controls
only when the auto adjust function does not provide a
satisfactory image.
Clock must first be set correctly since the Clock Phase
✎ The
settings are dependent on the main Clock setting.
■
Clock — Increase/decrease the value to minimize any
vertical bars or stripes visible on the screen background.
■
Clock Phase — Increase/decrease the value to minimize
video distortion or video jitter.
User’s Guide
4–9
Operating the Monitor
using the controls, you will obtain the best results by
✎ When
using the adjustment pattern provided on the CD-ROM.
adjusting the Clock and Clock Phase values, if the
✎ When
monitor images become distorted, continue adjusting the
values until the distortion disappears. To restore the factory
settings, select Yes from the Factory Reset menu in the OSD.
Using Video Connectors
The monitor includes the following video connectors for input
from external video sources such as DVD players, VHS
recorders, and external television tuners:
■
S-video with composite video adapter included
■
Component video
The monitor is compatible with NTSC, PAL, and SECAM
video standards. Additionally, the component video
connectors are capable of supporting the 480-line
progressive (480p), the 720-line progressive (720p), and
the 1080-line interlaced (1080i) High Definition Video
modes when connected to an external HD video decoder.
4–10
User’s Guide
5
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible
cause of each problem, and the recommended solutions.
Problem
Possible Cause
Solution
Screen is blank or
the No Input Signal
message is
displayed.
Power cord is
disconnected.
Connect the power cord.
Monitor power switch is
turned off.
Press the power button.
Video cable is
improperly connected.
Connect the video
cable properly. Refer to
Chapter 3 ”Setting Up
the Monitor” for more
information.
Screen blanking utility is
active or PC is in the
power saving mode.
Depress any key on the
keyboard or move the
mouse to deactivate the
screen blanking utility or exit
the power saving mode.
User’s Guide
5–1
Troubleshooting
Problem
Possible Cause
Solution
Image appears
blurred, indistinct, or
too dark.
Brightness and contrast
are too low.
Press the Menu button to
open the OSD Menu, and
adjust the brightness and
contrast as needed.
Image is not
centered.
Image position may
need adjustment.
Press the Menu button to
access the OSD menu.
Select Image Control to
adjust the horizontal or
vertical position of the
image.
“Check Video
Cable” is displayed
on screen.
Monitor video cable is
disconnected.
Connect the 15-pin monitor
video cable to the VGA
connector on the computer.
Be sure that the computer
power is off while
connecting the video cable.
“Input Signal Out of
Range” is displayed
on screen.
Video resolution and/or
refresh rate are set
higher than what the
monitor supports.
Restart your computer and
enter Windows Safe Mode
by pressing the F8 Function
key when the computer
starts to boot up. Change
the video resolution or
Refresh settings to a
supported value. Restart the
computer for the new
settings take effect.
5–2
User’s Guide
Troubleshooting
Getting Help Using the Worldwide Web
Before contacting customer services, refer to the support
Web site at: http://www.hp.com/support
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips
in this section, you may need to call technical support. Have
the following information available when you call:
■
The monitor
■
Monitor model number (on front and back panel)
■
Serial number for the monitor (on back panel)
■
Purchase date from invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration (found on Windows Control
Panel)
■
Computer hardware and software you are using
User’s Guide
5–3
Troubleshooting
5–4
User’s Guide
A
Specifications
f2304 Flat Panel Monitor
Display
Type
23 inches
Wide screen TFT
LCD
58.4 cm
Viewable Image Size
23-inch diagonal
58.4 cm
o
Tilt
–5 to 20
Face Treatment
Anti-glare
polarizer with
hard coating
Maximum Weight (unpacked)
20.9 lbs.
Dimensions (includes pedestal
Height (maximum)
Depth
Width
16.9 inches
7.8 inches
25.3 inches
9.5 kg
428 mm
197 mm
642 mm
Maximum Graphics
Resolution
1920 x 1200 (60 Hz) digital input,
Reduced Blanking Mode only
1920 x 1200 (60 Hz) analog input
Text Mode
720 x 400
Dot Pitch
0.258 x 0.258 mm
Horizontal Frequency
30 to 94 KHz
Vertical Refresh Rate
48 to 85 Hz
Operating Temperature
Non-operating Temperature
41 to 95o F
–4 to +140o F
User’s Guide
5 to 35o C
–20 to +60o C
A–1
Specifications
f2304 Flat Panel Monitor
Relative Humidity
Operating
Non-Operating
20 to 80%
5 to 95%
Power Source
100 – 240 V
50 – 60 Hz
Power Consumption
<100 watts
Input Terminals
VGA 15-pin D-type connector with
cable included.
DVI-I connector with DVI-D cable
included
S-video connector with composite
video adapter included
Component Video
Color Display Values
CIE* Chromaticity Coordinates
x (+/–0.030)
y (+/– 0.030)
Red
0.640
0.332
Blue
0.146
0.065
Green
0.288
0.601
White Chromaticity
(6500 K)
(9300 K)
0.313
0.283
0.329
0.297
Gamma: 2.2
* Commission International d’Eclairage (CIE), 1931 Standard.
All performance specifications are provided by the
component manufacturers. Performance specifications
represent the highest specification of all HP’s component
manufacturers’ typical level specifications for performance
and actual performance may vary either higher or lower.
A–2
User’s Guide
Specifications
Recognizing Preset Display Resolutions
The HP f2304 High Definition 23” LCD Monitor supports the
display resolution modes listed in the table below. Some of
these modes may not be available from the video graphics
system used in the computer. Preset modes 20, 22 and 24
supports the f2304 monitor using only the VGA signal input.
If using a DVI signal input, these preset modes will not
properly display although the operating system and video
graphics card may indicate these modes are supported.
Using modes 20, 22 and 24 with a DVI signal may not
display images properly on the screen. If changing
resolution modes does not display images properly, do not
touch your keyboard and 15 seconds later your settings will
revert to the previous resolution mode.
Preset mode 23, 1920 x 1200, is a new video resolution
mode developed for digital monitors that support DVI signal
input using reduced blanking techniques. Before selecting
this new video mode on the f2304 monitor and to avoid
images not displaying properly, refer to the documentation
that comes with the video graphics system to confirm if the
system supports this 1920 x 1200 reduced blanking mode.
If your digital graphics card provides the 1920 x 1200
digital resolution using a single DVI connector, then the
reduced blanking mode is supported.
Preset
Pixel
Format
Horz Freq
(kHz)
Vert Freq
(Hz)
Pixel Clk
(MHz)
Standard
1
640 x 480
31.47
59.94
25.175
VGA
2
640 x 480
37.50
75.00
31.500
VGA
3
720 x 400
31.47
70.08
28.321
VGA
4
800 x 600
37.88
60.32
40.000
VESA
5
800 x 600
46.88
75.00
49.500
VESA
6
832 x 624
49.72
74.55
57.283
MAC
User’s Guide
A–3
Specifications
Preset
Pixel
Format
Horz Freq
(kHz)
Vert Freq
(Hz)
Pixel Clk
(MHz)
Standard
7
1024 x 768
48.36
60.00
65.000
VESA
8
1024 x 768
60.02
75.03
78.750
VESA
9
1024 x 768
68.68
85.00
94.500
VESA
10
1152 x 720
44.86
60.00
66.750
CVT 083MA
DVT 16:10
11
1152 x 870
68.68
75.06
100.000
MAC
12
1152 x 900
61.80
65.96
92.978
SUN
13
1280 x 768
47.396
60.0
68.25
CVT
0.98M9-R
14
1280 x 960
60.00
60.00
108.000
VESA
15
1280 x 1024
63.98
60.02
108.000
VESA
16
1280 x 1024
79.98
75.02
135.000
VESA
17
1280 x 1024
91.15
85.02
157.500
VESA
18
1600 x 1000
61.648
60.00
108.50
CVT
1.60MA-R
19
1600 x 1200
75.00
60.00
162.000
VESA
20
1600 x 1200
93.80
75.00
202.500
VESA
21
1680 x 1050
65.29
60.00
146.250
CVT
1.76MA
22
1920 x1080
67.158
60.00
173.00
CVT2.07M9
DVT 16:9
23
1920 x 1200
74.04
60.00
154.000
CVT
2.30MA-R
24
1920 x 1200
74.56
60.00
193.250
CVT
2.30MA
modes 20, 22, and 24 are supported by the analog
✎ Display
signal input only; Digital video does not support these
modes.
A–4
User’s Guide
Specifications
LCD Monitor Quality and Pixel Policy
for f2304 Monitor
The HP f2304 monitor uses high-precision technology
manufactured according to HP standards, to guarantee
trouble-free performance. Nevertheless, the display may
have cosmetic imperfections that appear as small bright or
dark spots. This is common to all LCD displays used in
products supplied by all vendors and is not specific to the
HP f2304 displays. These imperfections are caused by one
or more defective pixels or sub-pixels.
■
A pixel consists of one red, one green, and one blue
sub-pixel.
■
A defective whole pixel is always turned on (a bright
spot on a dark background), or it is always off (a dark
spot on a bright background). The first is the more visible
of the two.
■
A defective sub-pixel (dot defect) is less visible than a
defective whole pixel and is small and only visible on a
specific background.
The HP display does not have more than:
■
5 total defects — combination of full pixel and sub-pixel
defects
■
3 defective bright sub-pixels
■
5 defective dark sub-pixels
■
Bright dots must have a 15 mm minimum separation
■
Bright dot to dim dot must have a 5mm minimum
separation
■
Dim dot to dim dot must have 5 mm minimum separation
User’s Guide
A–5
Specifications
To locate defective pixels, the monitor should be viewed
under normal operating conditions and in normal operating
mode at a supported resolution and refresh rate, from a
distance of approximately 16 inches (50 cm).
HP expects that, over time, the industry will continue to
improve its ability to produce displays with fewer cosmetic
imperfections and HP will adjust guidelines as improvements
are made.
Entering User Modes
The video controller signal may occasionally call for a mode
that is not preset if:
■
You are not using a Hewlett-Packard standard graphics
adapter.
■
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the
monitor screen by using the on-screen display. Your changes
can be made to any or all of these modes and saved in
memory. The monitor automatically stores the new setting,
then recognizes the new mode just as it does a preset mode.
In addition to the 25 factory preset modes, there are four
user modes that can be entered and stored.
A–6
User’s Guide
Specifications
Using the Energy Saver Feature
When the monitor is in its normal operating mode, the
monitor uses less than 100 watts of power and the Power
light is green.
The monitor also supports a reduced power state. The
reduced power state will be entered into if the monitor
detects the absence of either the horizontal sync signal
and/or the vertical sync signal. Upon detecting the absence
of these signals, the monitor screen is blanked, the backlight
is turned off, and the Power light is turned amber. When the
monitor is in the reduced power state, the monitor will utilize
less than 3 watts of power. There is a brief warm-up period
before the monitor will return to its normal operating mode.
Refer to your computer manual for instructions on setting
energy saver features (sometimes called power management
features).
above energy saver feature only works when connected
✎ The
to computers that have energy saver features.
By selecting settings in the monitor’s Energy Saver utility, you
can also program the monitor to enter into the reduced
power state at a predetermined time. When the monitor’s
Energy Saver utility causes the monitor to enter the reduced
power state, the Power light blinks amber.
User’s Guide
A–7
Specifications
A–8
User’s Guide
B
Agency Regulatory Notices
Federal Communications
Commission Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and
the receiver.
■
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
■
Consult the dealer or an experienced radio or television
technician for help.
User’s Guide
B–1
Agency Regulatory Notices
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly
approved by Hewlett-Packard may void the user’s authority
to operate the equipment.
Cables
Connections to this device must be made with shielded
cables with metallic RFI/EMI connector hoods to maintain
compliance with FCC Rules and Regulations.
Declaration of Conformity for
Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
For questions regarding your product, contact:
Hewlett-Packard
P.O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800- 652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Hewlett-Packard
P.O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
B–2
User’s Guide
Agency Regulatory Notices
To identify this product, refer to the Part, Series, or Model
number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du
Canada.
European Notice
Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community.
Compliance with these directives implies conformity to the
following European Norms (in brackets are the equivalent
international standards):
■
EN55022 (CISPR 22) – Electromagnetic Interference
■
EN55024 (IEC61000-4-2,3,4,5,6,8,11) –
Electromagnetic Immunity
■
EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics
■
EN61000-3-3 (IEC61000-3-3) – Power Line Flicker
■
EN60950 (IEC950) – Product Safety
User’s Guide
B–3
Agency Regulatory Notices
Japanese Notice
Korean Notice
EPA Energy Star Compliance
Monitors that are marked with the Energy Star® Logo meet
the requirements of the EPA Energy Star program. As an
Energy Star Partner, Hewlett-Packard has determined that
this product meets the Energy Star guidelines for energy
efficiency. Specific details on using the Energy Saving
features can be found in the energy saver or power
management section of the computer manual.
B–4
User’s Guide
Agency Regulatory Notices
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line
Switching (ALS). This feature allows the monitor to operate
on input voltages between 100-120V or 200-240V .
The power cord set (flexible cord or wall plug) received with
the monitor meets the requirements for use in the country
where you purchased the equipment.
If you need to obtain a power cord for a different country,
you should purchase a power cord that is approved for use
in that country.
The power cord must be rated for the product and for the
voltage and current marked on the product’s electrical
ratings label. The voltage and current rating of the cord
should be greater than the voltage and current rating
marked on the product. In addition, the cross-sectional area
of the wire must be a minimum of 0.75 mm² or 18AWG,
and the length of the cord must be between 6 feet (1.8 m)
and 12 feet (3.6 m). If you have questions about the type of
power cord to use, contact your HP authorized service
provider.
A power cord should be routed so that it is not likely to be
walked on or pinched by items placed upon it or against it.
Particular attention should be paid to the plug, electrical
outlet, and the point where the cord exits from the product.
User’s Guide
B–5
Agency Regulatory Notices
HP Recycling Program
HP offers product end-of-life return programs for HP and
other manufacturers’ hardware in several geographic areas.
The terms and availability of these programs vary by
geography because of differences in regulatory
requirements and local customer demand. For information
on the HP recycling program, refer to the HP Web site at:
http://www.hp.com/hpinfo/globalcitizenship/
environment/recycle/hardware.html
B–6
User’s Guide
C
TCO ‘99 Requirements
You have just purchased a TCO ‘99 approved and labeled
product! Your choice has provided you with a product developed
for professional use. Your purchase has also contributed to
reducing the burden on the environment and to the further
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries/regions, environmental labeling has become an
established method for encouraging the adaptation of goods and
services to the environment. The main problem, as far as
computers and other electronics equipment are concerned, is that
environmentally harmful substances are used both in the products
and during their manufacture. Since it is not so far possible to
satisfactorily recycle the majority of electronics equipment, most of
these potentially damaging substances sooner or later enter nature.
There are also other characteristics of a computer, such as energy
consumption levels, that are important from the viewpoints of both
the work (internal) and natural (external) environments. Since all
methods of electricity generation have a negative effect on the
environment (for example, acidic and climate-influencing
emissions, radioactive waste), it is vital to save energy. Electronics
equipment in offices is often left running continuously and thereby
consumes a lot of energy.
User’s Guide
C–1
TCO ‘99 Requirements
What does the environmental labeling involve?
This product meets the requirements for the TCO ‘99 scheme which
provides for an international and environmental labeling of
personal computers. The labeling scheme was developed as a
joint effort by the TCO (The Swedish Confederation of Professional
Employees), Svenska Naturskyddsforeningen (The Swedish Society
for Nature Conservation), Statens Energimyndighet (The Swedish
National Energy Administration), and SEMKO AB.
The requirements cover a wide range of issues: environmental,
ergonomic, usability, reduction of electric and magnetic fields,
energy consumption, and electrical safety.
The environmental demands impose restrictions on the presence
and use of heavy metals, brominated and chlorinated flame
retardants, CFCs (freons) and chlorinated solvents, among other
things. The product must be prepared for recycling, and the
manufacturer is obliged to have an environmental policy which
must be adhered to in each country/region where the company
implements its operational policy.
The energy requirements include a demand that the computer
and/or monitor, after a certain period of inactivity, shall reduce
its power consumption to a lower level in one or more stages.
The length of time to reactivate the computer shall be reasonable
for the user.
Below, you will find a brief summary of the environmental
requirements met by this product. The complete environmental
criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
E-mail (Internet): development@tco.se
Current information regarding TCO ‘99 approved and labeled
products may also be obtained over the Internet, using the
address:
http://www.tco-info.com/
C–2
User’s Guide
TCO ‘99 Requirements
Environmental requirements
Flame retardants:
Flame retardants are present in printed circuit boards, cables,
wires, casings and housings. Their purpose is to prevent, or at
least to delay, the spread of fire. Up to 30% of the plastic in a
computer casing can consist of flame retardant substances. Most
flame retardants contain bromine or chloride, and those flame
retardants are chemically related to another group of
environmental toxins, PCBs. Both the flame retardants containing
bromine or chloride and the PCBs are suspected of giving rise to
severe health effects, including reproductive damage in fish-eating
birds and mammals, due to the bio-accumulative* processes.
Flame retardants have been found in human blood and
researchers fear that disturbances in fetus development may occur.
The relevant TCO ’99 demand requires that plastic components
weighing more than 25 grams must not contain flame retardants
with organically bound bromine or chlorine. Flame retardants are
allowed in the printed circuit boards since no substitutes are
available.
Cadmium:*
Cadmium is present in rechargeable batteries and in the
colour-generating layers of certain computer displays. Cadmium
damages the nervous system and is toxic in high doses. The
relevant TCO ‘99 requirement states that batteries, the
color-generating layers of display screens and the electrical or
electronics components must not contain any cadmium.
*
User’s Guide
Bio-accumulative is defined as substances which accumulate within living
organisms. Lead, Cadmium and Mercury are heavy metals which are
bio-accumulative.
C–3
TCO ‘99 Requirements
Mercury:*
Mercury is sometimes found in batteries, relays and switches. It
damages the nervous system and is toxic in high doses. The
relevant TCO ‘99 requirement states that batteries may not contain
any mercury. It also demands that mercury is not present in any of
the electrical or electronics components associated with the
labeled unit. There is however one exception. Mercury is, for the
time being, permitted in the back light system of flat panel monitors
as there today is no commercially available alternative. TCO aims
on removing this exception when a mercury free alternative is
available.
CFCs (freons):
The relevant TCO ‘99 requirement states that neither CFCs nor
HCFCs may be used during the manufacture and assembly of the
product. CFCs (freons) are sometimes used for washing printed
circuit boards. CFCs break down ozone and thereby damage the
ozone layer in the stratosphere, causing increased reception on
earth of ultraviolet light with e.g. increased risks of skin cancer
(malignant melanoma) as a consequence.
Lead:*
Lead can be found in picture tubes, display screens, solders and
capacitors. Lead damages the nervous system and in higher doses,
causes lead poisoning. The relevant TCO ‘99 requirement permits
the inclusion of lead since no replacement has yet been
developed.
*
C–4
Bio-accumulative is defined as substances which accumulate within living
organisms. Lead, Cadmium and Mercury are heavy metals which are
bio-accumulative.
User’s Guide
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