HP H35000 User's manual

HP H35000 User's manual
HP Designjet H35000/H45000 Printer series
User Manual
0706477 Revision A
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company
11311 K-Tel Drive
Minnetonka, Minnesota 55343
United States of America
World Wide Web: www.colorspan.com
www.hp.com
Technical Support
World Wide Web: www.colorspan.com
E-mail: [email protected]
North America
Voice ......... +1 800.925.0563 or +1 952.944.4040
Fax .............+1 952.943.3611 or +1 952.944.8509
Latin America (Español)
Voice ..........................................+1 952.943.3627
Fax .............................................+1 952.944.8509
Europe, Middle East, and Africa
Voice ...........................................+31 23.5622000
Fax ..............................................+31 23.5627944
Ink Sales
North America
Voice ......... +1 800.723.3002 or +1 952.944.9330
Fax .............................................+1 952.943.8622
Europe, Middle East, and Africa
Voice ...........................................+31 23.5622000
Fax ..............................................+31 23.5631240
The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Printed in the US
Hewlett-Packard Company provides no recommendation, warranty or representation regarding combining a Hewlett-Packard Company printer with a cutter.
Should any Hewlett-Packard Company printer be combined with a cutter, such
combination should only be made in the sole discretion of the customer, at the
customer's sole risk, and Hewlett-Packard Company disclaims any liability for
such combination. Any combination by a customer of a Hewlett-Packard Company printer with a cutter should be made in such a way as to avoid infringment
of US Patent No. 5,537,135. Hewlett-Packard Company disclaims any liability for
such combination.
Regulatory
Statements
FCC-A
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
his or her own expense.
This equipment must be installed exactly as instructed in this manual using only
the components supplied. If a supplied component ever needs to be replaced, it
must be replaced with the same part supplied by the manufacturer. It is your
responsibility to follow these instructions in order to maintain compliance with the
FCC regulations. Changes or modifications not expressly approved by the manufacturer could void your authority to operate this equipment. In particular, this
device must be operated with shielded cables to maintain FCC compliance.
A booklet is available from the Federal Communications Commission entitled,
How to Identify and Resolve Radio-TV Interference Problems (#004-000-003454). Write to the U.S. Government Printing Office, Washington, DC 20402.
DOC (Canada)
This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Normes de Sècuritè (Canada)
Le présent appariel numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de la Classe A prescrites dans le
réglements sur le brouillage radioélectrique édictés par le Ministére des Communications du Canada.
Telecommunications
Network Statement
The VideoNet port on this device is not intended to be connected to a public telecommunications network. Connection of this device to a public telecommunications network in a European Community Member State will be in violation of
national law implementing Directive 91/263/EEC on the approximation of laws of
the Member States concerning telecommunication terminal equipment, including
the mutual recognition of their conformity.
Der VideoNet port ist nicht dafür vorgesehen an ein öffentliches Telefonnetz
angeschlossen zu werden. Der Anschluß dieses Gerätes an ein öffentliches
Telefonnetz in einem Mitgliedstaat der EU, verstößt gegen nationale Gesetze zur
Ausführung der Direktive 91/263/EEC, die sich mit der Annäherung von
Gesetzen von Mitgliedstaaten beschäftigt, betreffend Telekommuniktionsanlagen und die gegenseitige Anerkennung ihrer Konformität.
Regulatory Statements
-iii
Related
Documentation
•
Release Notes — describes new versions of the printer’s
embedded software and other new information not included
in this user manual.
•
Material Safety Data Sheets — information for safe handling of the inks and printhead flush used with the printer.
If you are using the HP Software RIP:
•
HP Software RIP User Guide — describes how to use the
RIP.
•
Printing Tools User Guide — describes how to add printers to your operating system, and how to use the utility software.
For instructions on using a third-party RIP with the printer, refer
to the documentation that accompanies it.
-iv
Related Documentation
Table of Contents
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
FCC-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
DOC (Canada). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Telecommunications Network Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Getting Started
Operating Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Connecting the RIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Step 1: Install the VideoNet Card and Cable. . . . . . . . . . . . . . . . . . . . . . . .1-4
Step 2: Install the VideoNet Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Step 3: Install the RIP Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7
Important Operating Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
Deutsch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Français. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Italiano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Workflow Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Daily Shutdown Not Recommended . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Quick Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Ink System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Performance and Ease-of-Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Printing
Configure Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Configure Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Load New Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Unload Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Reload Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Media Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Load and Print on Rigid Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Load and Print on Roll-Fed Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15
Loading Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Unloading an Empty Ink Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Loading a Full Ink Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Printing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Table of Contents
v
Pause-Swapping Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calibrating the Moveable Fence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Jet Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Prime Bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Map Out Missing Jets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UV Lamp Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing UV Lamp Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-21
2-22
2-24
2-24
2-24
2-25
2-26
2-26
2-26
Using the Control Panel
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Front Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Calibrate Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
User Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Print Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Service Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Warnings & Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Calibrating the Printer
When to Calibrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
AutoJet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
AutoTune . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Quality Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Auto Calibrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Manual Calibrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Media Feed Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Manual BiDi Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Manual X Head Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Manual Jet Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Report Individual Bad Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Clear Individual Bad Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
View Current Bad Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Clear All Bad Jets for a Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Clear All Bad Jets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Print Jet-Out Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Default Registration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Linearization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Service Calibrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Calibrating the Head Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Calibrating the Media Thickness Sensor . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
vi
Table of Contents
Calibrating the Service Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-30
Technical Specifications
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Electrical Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Troubleshooting
Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hewlett-Packard Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-2
B-5
B-7
B-8
Index
Table of Contents
vii
viii
Table of Contents
Chapter 1
Getting Started
This chapter shows you how to get started using your printer. It includes
these topics:
Getting Started
•
Operating Requirements (page 1-2)
•
Important Operating Notes (page 1-8)
•
Workflow Overview (page 1-16)
•
Quick Tour (page 1-18)
•
Special Features (page 1-21)
1-1
Operating
Requirements
Electrical
Choose a location for the printer before you unpack it. Keep the
following requirements in mind:
•
Use the supplied power cord. Plug it directly into a grounded
electrical outlet. Do not lengthen the power cord with an
extension cord; the resulting drop in voltage could damage
the printer.
•
Make sure the line voltage meets the requirements: See
Appendix A, Technical Specifications, for details.
•
To maintain vacuum to the printheads during printer powerdown or unexpected power outages, use the auxiliary 24 volt
power supply (included in the accessory kit with universal
power adapters). Connect the 24 VDC jack on the vacuum/
pressure assembly to either of two options:
• 1. UPS — customer-supplied uninterruptable power supply, output 100-240 VAC, 50/60 Hz, minimum of 15 watts
of power, provides battery backup to the vacuum system
in the event of a power failure.
• 2. Wall outlet — 100-240 VAC, 50/60 Hz, provides temporary power to the vacuum system when it is necessary
to power down the printer for service. See Appendix A,
Technical Specifications, for details.
•
1-2
Connect printer to its own electrical circuit. Do not connect
the RIP, auxiliary power supply, or UPS into the same circuit
as the printer.
Operating Requirements
Environmental
Operating Requirements
•
Make sure the room is well ventilated, with a temperature
and relative humidity within specifications (see “Specifications” on page A-2). Optimal printing occurs within these
ranges.
•
The high power UV light emitted by the curing lamps reacts
with oxygen and produces ozone. This formation tends to be
greatest during lamp start-up. The printer should be operated in a well-ventilated area to avoid minor effects such as
headaches, fatigue, and dryness of the upper respiratory
tract. Normal air movement will mix the ozone with fresh air,
causing it to revert back to oxygen.
•
Store media and ink in an area with similar temperature and
humidity conditions as the printer.
•
Locate the printer so that it can be connected to the print
server (RIP) with the included cable. Optionally, you can
locate the computer that is running the RIP in the cubby in
the printer stand.
•
Locate the printer on a flat, level floor.
•
Locate the printer where its normal operating noise will not
disturb quiet work areas.
•
DO NOT install the printer near humidifiers, refrigerators,
fans, water faucets, heaters or similar equipment.
•
DO NOT install the printer in areas where the temperature
changes abruptly, such as near air conditioners, in the path
of direct sunlight, or near open doors or windows.
•
DO NOT expose the printer to flames or dust.
1-3
Connecting the RIP
The printer receives print jobs from a raster image processor
(RIP) from HP and third-party manufacturers.
To connect the printer to a HP Software RIP, refer to its User
Guide for detailed instructions.
To connect the printer to a third-party RIP, follow this procedure:
Step 1: Install the
VideoNet Card and Cable
1. Power off the computer you will be using to run the RIP.
2. Install the VideoNet printer interface card into an available
PCI expansion slot.
3. Connect the printer to the interface card.
4. Connect the user workstation(s) to the RIP.
You can connect your workstation to the RIP via a local area
network or directly using a single cable.
• To connect to the print server via a network hub, use a
standard straight-through Category 5, 10/100Base-T
cable.
User
Network
Work-
Hub
RIP
Printer
Station
Cat 5 Crossover Cable (“VideoNet”)
Cat 5 Straight-Through Cable
5. To connect a single workstation to the RIP without a network, use a Category 5, 10/100Base-T crossover cable,
such as the VideoNet cable, part number 0502323.
User
Work-
RIP
Printer
Station
Cat 5 Crossover Cable (“VideoNet”)
1-4
Connecting the RIP
6. Power on the computer.
After Windows starts, it detects the new interface card and
installs the driver software.
Step 2: Install the
VideoNet Protocol
The VideoNet networking protocol is used to communicate with
the printer. These instructions assume a familiarity with
Microsoft Windows XP administrative functions. If necessary,
consult your network or computer administrator or consultant for
assistance.
Caution
The VideoNet protocol is not compatible with Novell
NetWare. Do not install VideoNet if you are using
Novell NetWare.
1. Display the Local Area Connection icons.
On the Windows Start menu, click Control Panel. From the
Control Panel, click Network & Internet Connections. From
Network & Internet Connections, click Network Connections.
You should see two icons, one representing your office LAN,
the other representing the VideoNet connection.
It can be difficult to determine which icon represents which
connection. One way to determine this is to unplug the
VideoNet cable and observe which icon shows a red “X”
(see the following figure).
Disconnected cable indicated by red “X”
Fig. 1-1. Identifying the VideoNet connection
2. To avoid confusion in the future, rename the Local Area
Connection icons to “LAN” and “VideoNet.”
3. Right-click the VideoNet icon.
4. Click Properties.
Connecting the RIP
1-5
5. Click the Install button.
6. Select Protocol.
7. Click the Add button.
8. Click Have Disk...
9. Click Browse.
10. Browse to the VideoNet folder on the DVD (for example,
D:\Videonet\Windows XP).
This displays a file named videonet.inf in the File Name
field.
11. Select Open.
The Install from disk dialog box reappears.
12. Click OK.
A window appears, listing the VideoNet Driver.
13. Highlight VideoNet Driver, then click OK.
Windows installs the VideoNet protocol. After the install has
completed, the Network Properties for chosen card will be
displayed.
Note
If Windows displays the message, “The software
you are installing for this hardware has not passed
Windows Logo testing to verify its compatibility with
Windows,” click the Continue Anyway button. The
software has been thoroughly tested with all supported Windows operating systems.
14. Un-bind protocols from the office network card.
Uncheck the VideoNet protocol from this card by clicking
once on the check box. Use the identifying information in
this tab to verify that you are configuring your office LAN settings, not the VideoNet card settings.
15. Click OK to close the window.
1-6
Connecting the RIP
16. Right-click the VideoNet connection icon, then click
Properties.
17. The window should now display all services and protocols
assigned to the VideoNet card.
18. Uncheck all protocols except VideoNet by clicking on the
boxes with check marks in them.
Step 3: Install the RIP
Software
Connecting the RIP
19. Install and configure the RIP software as outlined in the documentation supplied with it.
1-7
Important Operating
Notes
•
UV CURE INK IS PERISHABLE. Unlike other
inks used in wide format printing, UV cure ink
has a limited shelf life. Plan to rotate your ink
stock and use it promptly by the date printed
on the ink box.
•
DO NOT POWER DOWN THE PRINTER. Constant vacuum
at the printheads is required to prevent ink from flowing from
the printheads when not printing.
Caution
1-8
When the UV lamps are switched off, they undergo
a controlled cool-down cycle. Sudden removal of
power from hot lamps, such as disconnecting the
power cord or from a power outage, can result in
overheating and permanent damage. The lamps
should be switched off only via the printer software.
•
The media supply may be wound either print-side out or
print-side in.
•
The default head height set to 0.085 inches (2.2 mm) above
the media. (The space below the carriage will measure to
0.070 inches due to the printhead protection frame around
the outside of the carriage.)
•
The Media Wizard stores a set of operational parameters for
predefined and user-defined media types. When you load a
new media type, select an existing Media Wizard set, or create a custom set. Media Wizard parameter sets can be
selected at any time from the control panel. (See “Media
Wizard” on page 2-9 for details.)
•
Enable AutoTune during long periods of unattended printing. AutoTune runs AutoJet at user-defined intervals to
ensure that all jets are either working or substituted with
working jets. (See “AutoTune” on page 4-4 for instructions.)
•
Wear cotton gloves when loading media to prevent fingerprints that could show after printing.
•
DO NOT rest or store a media roll on end, or you could
cause edge creases that could strike the printheads during
printing.
•
DO NOT reprint over any output that has not completely
cured. The rubber pinch rollers could be damaged by wet
ink. If ink does get onto the pinch rollers, clean them with a
Important Operating Notes
minimal amount of isopropyl alcohol and dry them thoroughly before printing.
Important Operating Notes
•
DO NOT set heavy objects on the power cord or printer
cable; do not bend the cables or force them into contorted
positions.
•
DO NOT place heavy objects anywhere on the printer.
1-9
Safety Warnings
1-10
•
UV light — the ultraviolet (UV) curing lamps emit high power
UV light. The printer must be operated with all safety shielding installed to protect the operator from eye and skin damage. When operated according to manufacturer’s
instructions, safety glasses or other protective clothing are
not necessary.
•
Mechanical hazards — Keep fingers away from carriage
and media path. Do not exceed the maximum weight load of
the input or output tables, as printed on the label.
•
Ink — read and practice safety guidelines as outlined in the
Material Safety Data Sheet (MSDS) for the ink, and post the
document in the work area as required by prevailing law.
Avoid any contact with skin and eyes. Provide adequate
general and local exhaust ventilation. Avoid breathing
vapors. Respirator protection may be required under exceptional circumstances when excessive air contamination
exists. None of the component substances have established
exposure standards per OSHA, NIOSH or ACGIH.
•
Electrical — WITH THE POWER SWITCH IN THE OFF
POSITION, POWER MAY STILL BE SUPPLIED TO THE
PRINTER COMPONENTS. To completely cut power from
the printer, you must unplug the power cord from the power
outlet.
•
Ozone — the high power UV light emitted by the curing
lamps reacts with oxygen and produces ozone. This formation tends to be greatest during lamp start-up. The printer
should be operated in a well-ventilated area to avoid minor
effects such as headaches, fatigue, and dryness of the
upper respiratory tract. Normal air movement will mix the
ozone with fresh air, causing it to revert back to oxygen.
•
Hazardous waste — THE PRINTER ELECTRONICS
ASSEMBLY CONTAINS A LITHIUM BATTERY DEVICE.
THERE IS A DANGER OF EXPLOSION IF THE BATTERY
IS INCORRECTLY REPLACED. The battery must be
replaced only by authorized service providers, and must be
replaced only with the same or equivalent type. Dispose of
this lithium battery device in accordance with local, state (or
province), and Federal (or country) solid waste requirements.
Important Operating Notes
Deutsch
Español
Important Operating Notes
•
UV-Licht – die ultravioletthärtenden Lampen strahlen
Hochleistungs-UV-Licht ab. Der Drucker muss mit allen
installierten Sicherheitsabschirmungen betrieben werden,
um den Bediener vor Augen- und Hautschäden zu schützen.
Sicherheitsbrillen oder andere Schutzkleidung ist nicht
erforderlich, wenn gemäß den Herstelleranweisungen gearbeitet wird.
•
Mechanische Risiken – Halten Sie die Finger fern vom
Laufwagen und von der Medienzuführung. Überschreiten Sie
nicht die maximale Gewichtsauslastung der Eingabe- oder
Ausgabetische, die auf dem Etikett aufdruckt sind.
•
Tinte – lesen und beachten Sie die Sicherheitsrichtlinien,
wie sie im Material- Sicherheitsdatenblatt (MSDS) für die
Tinte dargestellt sind und bringen Sie das Dokument, wie
von der aktuellen Rechtsprechung gefordert, im Arbeitsbereich an. Vermeiden Sie jeden Kontakt mit Haut und Augen.
Stellen Sie ausreichende generelle und lokale Absaugvorrichtungen bereit. Vermeiden Sie das Einatmen von
Dämpfen. Eine Atemschutzmaske könnte unter
außergewöhnlichen Umständen, wenn erhöhte Luftverschmutzung besteht, erfoderlich sein. Keine der Bestandteile
haben Gefahrenstandards nach OSHA, NIOSH oder ACGIH
etabliert.
•
Ozon – das Hochleistungs-UV-Licht, das von den Aushärtungslampen abgegeben wird, reagiert mit Sauerstoff und
produziert Ozon. Diese Entwicklung ist am größten, während
die Lampe hochgefahren wird. Der Drucker sollte in einem
gut gelüftetem Umfeld betrieben werden, um geringfügige
Auswirkungen, wie Kopfschmerzen, Müdigkeit und Austrocknen der oberen Atemwege zu vermeiden. Die normale Luftbewegung vermischt das Ozon mit Frischluft, wodurch es
wieder zu Sauerstoff umgewandelt wird.
•
Luz UV — Las lámparas de curado ultravioleta (UV) emiten
luz UV de alta intensidad. La impresora debe ser manejada
con filtros de seguridad instalados para proteger al operador de posibles daños en ojos y piel. Si la operativa del
equipo se ajusta a las instrucciones del fabricante no será
necesario el uso de gafas de seguridad ni vestimenta de
protección.
•
Riesgos mecánicos — Mantener los dedos fuera del camino tanto del cabezal como del soporte. No debe excederse
1-11
el peso máximo de carga de las mesas de entrada y salida,
según lo especificado en la etiqueta.
1-12
•
Tinta - Lea y ponga en práctica las recomendaciones de
seguridad recogidas, en la Hoja de Datos de Seguridad del
Material (Material Safety Data Sheet - MSDS), para la tinta y
exponga dicho documento en el área de trabajo, tal y como
requiere la legislación vigente. Evite todo contacto con piel y
ojos. Asegúrese de disponer de una adecuada ventilación y
extracción tanto general como local. Evite la inhalación de
vapores. Un respirador de protección puede llegar a ser necesario, bajo circunstancias excepcionales, cuando exista
una excesiva contaminación del aire. Ninguna de las sustancias componentes tienen estándares de exposición establecidos por OSHA, NIOSH o ACGIH.
•
Eléctrico — CON EL INTERRUPTOR DE POTENCIA EN
POSICIÓN "OFF", LA POTENCIA PUEDE SEGUIR
SIENDO SUMINISTRADA A LOS COMPONENETES DELA
IMPRESORA. Para cortar totalmente el suministro de corriente a la impresora, deberá desenchufar los cables de
potencia de las tomas.
•
Ozono — La luz UV de alta intensidad emitida por las lámparas de curado reacciona con el oxígeno y produce ozono.
Esta reacción tiende a ser de mayor relevancia durante el
proceso de arranque de lámparas. La impresora deberá ser
operada en un área bien ventilada para evitar pequeños
efectos secundarios como dolor de cabeza, fatiga y
sequedad de las vías respiratorias superiores. El movimiento normal del aire mezclará el ozono con aire fresco,
haciendo que reaccione de forma inversa, a oxígeno.
•
Residuos Peligrosos — EL GRUPO ELECTRÓNICO DE
LA IMPRESORA CONTIENE UNA BATERÍA DE LITIO.
EXISTE RIESGO DE EXPLOSIÓN SI LA BATERÍA ES
REEMPLAZADA DE FORMA INCORRECTA. La batería
debe ser reemplazada únicamente por personal técnico
autorizado y sólo por otra igual o equivalente. Deshágase de
esta batería de litio según los requisitos de tratamiento de
residuos sólidos establecidos por su localidad, provincia y
país.
Important Operating Notes
Français
Important Operating Notes
•
Lumière UV — Les lampes à séchage ultraviolet (UV) diffusent une puissance de lumière UV importante. L'imprimante doit être utilisée en tenant compte de toutes les
mesures de sécurité mises en place pour protéger l'opérateur de blessures aux yeux et sur la peau. Quand vous utilisez l'imprimante, les lunettes de protection et vêtements de
protection ne sont pas nécessaire.
•
Risques mécaniques — Garder les mains éloignées du
chariot et du chemin papier. Ne pas dépasser le poids maximum pour des tableaux en entrée et en sortie, comme
indiqué sur la fiche.
•
Encre — Concernant les encres, lire et respecter toutes les
mesures de sécurité comme indiqué dans le Material Safety
Data Sheet (MSDS) et placer ce document dans l'espace de
travail comme requis par la loi. Eviter tout contact avec les
yeux et la peau. Mettre en place une ventilation générale et
locale adéquate. Eviter de respirer les vapeurs. Des protections respiratoires peuvent être nécessaires dans des circonstances exceptionnelles lorsque qu'une contamination
excessive de l'air existe. Aucun des composant standard n'a
été établi comme une menace our OSHA, NIOSH ou
ACGIH.
•
Electricité — Lorsque la touche ON/OFF est sur la position
OFF, l'électricité est quand même fournie aux composants
de l'imprimante. Pour éteindre totalement l'imprimante, il faut
débrancher le câble électrique de la prise.
•
Ozone — L'émission importante de lumière UV émise pour
le séchage par les lampes réagit à l'oxygène et produit de
l'ozone. Cette réaction tend à être plus importante au
moment du démarrage des lampes. L'imprimante doit être
utilisée dans un espace ventilé pour éviter des réactions
mineures de type maux de tête, fatigue, sécheresse de la
partie supérieure de l'appareil respiratoire. Un mouvement
normal de l'air mixe l'ozone avec de l'air frais pour revenir à
de l'oxygène.
•
Déchets hasardeux — Le système électronique de l'imprimante contient une batterie en lithium. Il y a un danger
d'explosion si la batterie n'est pas correctement remplacée.
La batterie doit être remplacée par du personnel autorisé par
le fournisseur et doit être remplacée par un type de batterie
identique ou équivalent. Se débarrasser de cette batterie en
1-13
lithium en accord avec la réglementation de gestion des
déchets locale, régionale ou gouvernementale.
Italiano
1-14
•
Luce Ultravioletta (UV) — Le lampade UV, emettono raggi
ultravioletti ad alta intensita'. Bisogna operare il plotter con
tutti i filtri di protezione installati, per proteggere l'operatore
da eventuali esposizioni dannosi agli occhi e alla pelle. Se ci
si attiene alle disposizioni e istruzioni d'uso del fabbricante,
non sono necessary occhiali o ulteriori materiali aggiuntivi di
protezione.
•
Rischi parti meccaniche in movimento — Tenere le dita e
le mani lontano dal movimento del supporto delle testine di
stampa. Non eccedere il peso massimo consentito sui tavoli
di supporto, come specificato sulle etichette.
•
Inchiostri — Leggere attentamente le istruzioni e le raccomandazioni degli inchiostri contenute nella documentazione
(Material Safety Data Sheet-MSDS) e metterlo in chiara
esposizione all'interno dell' area di lavoro come prevede la
normativa di legge. Evitare qualsiasi contatto con gli occhi e
la pelle. Assicurarsi che l'ambiente di lavoro sia sufficentemente ventilato. Evitare di respirare le emissioni di vapori.
L'uso di una maschera di protezione potrebbe essere necessaria in una situazione eccezionale con un eccessiva contaminazione dell'aria. Nessuna delle sostanze contenute
negli inchiostri tiene emissioni standard come descritte da
OSHA, NIOSH o ACGIH.
•
Sistema elettrico — Anche se l'interruttore di accensione si
trova nella posizione spenta (OFF) potrebbe comunque
fornire tensione a componenti del plotter. Per staccare totalmente la tensione elettrica, scollegare completamente I cavi
di alimentazione dalle relative prese.
•
Ozono — La elevate intensita' ultravioletta delle lampade
UV, reagisce con l'ossigeno e produce ozono. Questo processo tende ad essere piu' elevato nella fase di riscaldamento delle lampade. Il plotter deve operare in un area ben
ventilata, per evitare leggeri disturbi, tipo mal di testa, affaticamento e irritazione delle vie respiratorie superiori.Con
l'emissione di aria fresca, l'ozono reagisce e si ritrasforma in
ossigeno.
Important Operating Notes
•
Important Operating Notes
Residui pericolosi — All' interno del gruppo elettrico del
plotter, si trova una batteria al litio il quale se non sostituita in
maniera corretta puo' rischiare di esplodere. Per tale motivo,
solamente personale tecnico specializzato deve eseguire
tale operazione. Per lo smaltimento della batteria usata o
danneggiata, verificare le modalita' locali, provinciali o nazionali in materia.
1-15
Workflow Overview
When the printer is connected to an HP RIP, here is how a typical print job progresses from the client workstation to the printer.
If you are using a non-HP RIP, refer to the documentation that
accompanies it for details.
1. The operator sends a file to be printed from a client
workstation.
2. The print job is received by the print server.
Once it reaches the print server, the print job may be reprioritized, combined with other jobs, re-routed, or otherwise
manipulated. Refer to the print server online help or manual
for instructions.
3. The print server RIPs the job.
The raster image processing (RIP) process translates the
PostScript language data that comprises the print job into
the data required by the printer.
4. The server sends the image to the printer for printing.
In most cases, the printer’s automated jet maintenance
makes manual jet recovery unnecessary, even after the
printer has been idle overnight. If you notice banding in
printed output, which may indicate clogged jets or the need
for calibration, see “Checking Jet Health” on page 2-24.
1-16
Workflow Overview
Daily Shutdown Not
Recommended
DO NOT POWER DOWN THE PRINTER. Power is required to
maintain vacuum to the printheads, which keeps ink from seeping out. If power is unexpectedly removed from the printer, printhead vacuum will be lost and ink will leak from the printheads.
The amount of ink lost will be limited to the ink currently in the
printheads, not the ink in the ink supply boxes which has not yet
been pumped to the printheads.
Since automatic head maintenance cannot occur when the
printer is powered down, keep the printer powered on at all times
if possible. If automatic head maintenance does not occur for an
extended period, manual purging may be necessary to restore
the printheads to working condition.
See page A-4 for information on using the included auxiliary
power supply for the vacuum/pressure system.
The printer will automatically enter a Sleep mode when it has
been idle for a user-defined period of time (see page 3-5 for
details).
Workflow Overview
1-17
Quick Tour
1
2
3
4
5
10
11
9
12
8
13
7
6
14
21
20
18,19
17
16
15
Fig. 1-2. Major parts of the printer
1-18
Quick Tour
1. UV-shielded access cover
2. Touch-screen control panel
3. Integrated output table
4. Output media fence
5. Electronics box (inside enclosure)
6. Ink supply boxes
7. Profiler docking station
8. Media load (lower pinch rollers)/unload (raise pinch rollers)
switch
9. Media advance foward/backward switch
10. Fixed input media fence
11. Exhaust fans
12. Service station (inside enclosure)
13. Adjustable input media fence
14. Shelf for optional placement of the RIP
15. Printhead maintenance vacuum (inside enclosure)
16. Integrated input table
17. Electric power inlet
18. VideoNet port
19. Port for optional foot switch
20. Power On/Power Standby switch
21. Vacuum/Pressure system auxiliary power inlet
Quick Tour
1-19
1
2
3
4
10
8
9
11
12
13
16
17
18 19
5
6
7
15
14
20
Fig. 1-3. Front Page screen
1.
Media information
12. Settings
2.
Printer status
13. Tools
3.
Ink levels
14. Move media forward/backward
4.
UV lamps status (L=left side, R=right side)
15. Go Online/Go Offline switch
5.
Media presence indicator
16. Sleep/Wake switch
6.
Covers status (open or closed)
17. Advance Media Past Brushes
7.
Language selector (if installed)
18. Load New Media/Reload Media (visible when
media is not loaded)
8.
Print prime bars
9.
Purge printheads
19. Unload (visible when media is loaded)
20. Attention messages
10. Print mode
11. Calibrate
1-20
Quick Tour
Special Features
Printheads
•
Printheads — variable drop size, piezoelectric printheads,
192 jets per head.
Ink System
•
Off-Head System (OHS) — 1-liter bulk ink boxes with integrated filters. No-drip quick connectors simplify ink box
replacement.
•
Onboard vacuum/pressure (VP) system — provides vacuum to maintain negative printhead pressure, and air pressure to purge the printheads or ink tubes without removing
them from the printer.
•
Patent-pending automated printhead service station —
fully maintains the health of the printheads while idle or in
service, without operator intervention.
•
Integrated media roller tables — integrated front and rear
roller tables that fold up to feed rigid media sheets, or down
to use the rollfed media supply. The tables extend outward
from 36 to 60 inches (91.4 to 152.4 cm) to support board
lengths up to 96 inches (244 cm).
•
Automatic head height — automatic head height adjustment and patent-pending shuttered UV lamps allow the
printer to accept rigid sheet-fed media up to 1.0 inch (25
mm) thick.
•
Automatic media width sensing — automatically detects
the width and position of the media loaded, for precise image
placement.
•
Built-in static charge abatement — ionizer bars help dissipate static electric charge from synthetic media, while the
electrically-conductive platen discharges static build-up on
the bottom surface of the media
•
AutoEdge — automatically aids the loading of rigid sheets
by detecting the leading edge.
•
Rollfed media supply spool — accepts rollfed media up to
54 inches (137.2 cm) wide on 3-inch cores.
•
Rollfed media edge holders — integrated clips hold down
the edges of rollfed media to prevent curling.
Media Handling
Special Features
1-21
Calibration
Performance and
Ease-of-Use
1-22
•
Advanced pinch roller design — the molded pinch rollers
are self-aligning to prevent media skew. Any individual pinch
roller can be snapped up and out of the way to avoid interfering with the edge of the media.
•
Adjustable media fence — keeps the media feeding
straight, prevents skewing.
The Advanced Automation Eye uses a high-resolution imaging
sensor, photodiode, and embedded software to align the printheads, detect and replace missing jets, linearize output, and
color profile media (with supported RIP).
•
AutoSetTM calibration — uses a high-resolution digital
imaging sensor to automatically align printheads bidirectionally for precise positioning of inkjet pixels, and runs AutoJet.
•
AutoJetTM calibration— compensates for lost or misfiring
jets by locating them and using substitute jets without slowing printing speed.
•
AutoTuneTM scheduling — runs AutoJet at user-defined
intervals, for highest quality during unattended printing.
Optionally, if unsubstituted non-working jets are found, printing stops until the problem is corrected.
•
Automatic color calibration — uses an onboard photodiode to linearize output over the entire density range (with
print server or RIP support).
•
Color profiling — with RIP support, the onboard photodiode can be used to create custom ColorMark® and ICC
color profiles for third-party media.
•
Media Wizard — stores and recalls a set of operating
parameters by media type and print mode, for optimal printing performance. Includes a set of predefined settings for
standard media; user may add settings for other media.
•
Speed/quality print modes — provided to meet speed and
quality requirements.
•
Edge-to-edge printing — margins on rigid media can be set
to zero for edge-to-edge printing, providing “full bleed” prints
without trimming.
•
Fine Text — prints at half the normal head speed to improve
the output quality of fine text and line art.
Special Features
Special Features
•
Sharp Edge — reduces overspray at the edges of images
and blocks of color.
•
Simplified control panel interface — touch-screen control
panel with graphical Front Page interface presents frequently-used functions. A menu provides access to less-frequently used functions and troubleshooting help.
•
User assistance — control panel features online help, interactive procedures, and diagnostics to assist the user “onthe-fly,” reducing training and troubleshooting time.
1-23
1-24
Special Features
Chapter 2
Printing
This chapter shows you how to set print mode and media options, load
ink and media, and print:
Printing
•
Configure Printing (page 2-2)
•
Configure Media (page 2-6)
•
Load and Print on Rigid Media (page 2-10)
•
Load and Print on Roll-Fed Media (page 2-15)
•
Loading Ink (page 2-19)
•
Printing Tips (page 2-21)
•
Checking Jet Health (page 2-24)
2-1
Configure Printing
The printer can print in several different modes for the combination of quality, resolution, and speed that you require.
Print Modes
DPI
Model
1200x600
H35100 / H35500
24 sf/h (2.25
H45100 / H45500
48 sf/h (4.5 m2/h)
97 sf/h (9 m2/h)
194 sf/h (18 m2/h)
H35100 / H35500
48 sf/h (4.5 m2/h)
97 sf/h (9 m2/h)
194 sf/h (18 m2/h)
H45100 / H45500
97 sf/h (9 m2/h)
194 sf/h (18 m2/h)
388 sf/h (36 m2/h)
H35100 / H35500
n/a
194 sf/h (18 m2/h)
n/a
H45100 / H45500
n/a
2/h)
n/a
600x600
600x300
High Quality
Production
m2
Billboard
2
/h) 48 sf/h (4.5 m /h)
388 sf/h (36 m
97 sf/h (9 m2/h)
“Jet replacement” is the printer’s ability to locate and replace inkjets that are clogged or misfiring in High Quality and Production
modes. Jet replacement is not available in Billboard mode.
The current print mode is shown on the Front Page of the control
panel. To change the print mode, follow these instructions.
1. On the control panel, press the Print Mode key.
The print mode menu appears, with these options:
• Billboard
• Production
• High Quality
2. Press a print mode to select it.
A menu appears with these options:
• Bidirectional
• Unidirectional Left (left to right)
• Unidirectional Right (right to left)
2-2
Configure Printing
The printer can print in both directions (bidirectional) or in
one direction only (unidirectional). Unidirectional printing can
occur in either direction. Printing occurs at about half the
speed of the corresponding bidirectional print mode. Unidirectional printing eliminates the bidirectional misalignment
that occurs when printing on media that is not perfectly flat.
3. Press a direction option to select it.
A message appears reporting that the printer has changed
the media settings according to the loaded media type and
the new print mode selected. The print mode also determines which options appear in step 4.
4. Press the ! (Proceed) key.
After you select an option, in Production and High Quality
modes, a menu appears with these options (in Billboard
mode, go to step 5):
• Normal — prints at full speed.
• Fine Text — prints at half the normal head speed to
improve the output quality of fine text and line art by eliminating overspray.
Caution
Printing in Fine Text mode, which prints at 50% of
the speed of the "normal" Production and High
Quality modes, may expose the media to excessive
heat from the UV lamps, which could result in bowing of the center of the media, and possible contact
with the printheads. Thinner rigid media such as
fluted polypropylene (Coroplast) are susceptible. To
avoid warping, set a media delay in Printer Settings > Printing Delay, or in a custom Media Wizard parameter set for Fine Text printing.
• Sharp Edge — reduces overspray at the edges of
images and blocks of color.
Configure Printing
2-3
The following table shows the print mode and resolution
combinations supported by each of these modes:
600x600
600x300
1200x600
Normal
BB, PQ, HQ
PQ
BB,PQ,HQ
Fine Text
PQ, HQ
—
PQ, HQ
Sharp Edge
PQ, HQ
PQ
PQ, HQ
BB=Billboard; PQ=Production Quality; HQ=High Quality
The Unsupported Setup Job Handling menu appears.
5. Select an option.
The printer does not print jobs at 600x300 dpi resolution in
High Quality or Billboard mode. If it receives a 600x300 print
job from the RIP when the printer is set to either of these
modes, the job will be handled according to the option you
select:
• Prompt With Options — the control panel will ask
whether to print the job in Production mode or cancel the
job.
• Use Production Quality — the job will be printed in Production mode.
• Cancel Job — the job will not be printed.
6. Press an option to select it.
The UV lamps settings appear.
7. Configure the UV lamps operation by pressing the High,
Medium, or Low option.
• For standard media listed in the Media Wizard, leave the
lamp settings at their default values, then adjust as
needed.
• Faster print modes require higher lamp settings to ensure
sufficient curing.
• If the ink is not curing, increase the setting. The lamps
will gradually lose curing effectiveness, so increasing the
setting eventually may become necessary. (For infomation about UV lamp life, see “Replacing UV Lamp Bulbs”
on page 2-26.)
2-4
Configure Printing
• If the media is wrinkling or warping from the heat of the
lamps, lower the setting.
When you select a lamp setting, the shutter aperture screen
appears.
8. Adjust the shutter apertures, or press Press ! (Proceed) to
continue.
You can select the aperture (opening amount) for each shutter, and/or completely close one of the shutters, during printing. This enables you to reduce the warping of rigid media
by reducing the amount of light and heat emitted by the
lamps. The aperture can also be set by touching the UV
lamps info panel (see “Front Page” on page 3-3).
The UV lamp shutters are vertical when completely opened,
and rotate to change the aperture. An aperture setting of 0
degrees is completely open; 20 degrees is half open, 40
degrees is the maximum closed setting. You cannot set both
shutters to closed while printing. During printing, the lamp
icons on the control panel are dynamically shaded to indicate the aperture setting. The icons will change as the carriage direction changes if the leading and trailing aperture
settings are different from each other.
9. Press ! (Proceed) to save the settings and return to the
Front Page, or ( (Cancel) to restore the previous print
mode settings.
10. Select a print resolution at the RIP.
Configure the RIP to rasterize print jobs at the desired resolution. Refer to the RIP documentation for instructions. See
the table on page 2-2 for a list of resolutions supported by
each print mode.
Configure Printing
2-5
Configure Media
Before the printer will accept a print job, it must be configured for
a specific media type. The currently-configured media type, if
any, is displayed in the upper left corner of the control panel.
You can load a new media type (see the following procedure), or
reload the previously loaded media (see “Reload Media” on
page 2-9).
Load New Media
1. To load a different media type from the type displayed on the
control panel, from the Front Page screen, press the Load
Media or Load New Media key.
The Select Media to Load menu appears. The list of media
ends with the option Create Media Type.
Tip
Start by using one of the standard media types. If
you are not using a standard media type, select the
standard media type that most closely matches the
media you are using. Then only if necessary, create
a new media type using the standard type you
selected as a starting point, and adjust it as needed.
2. Press a media name, or Create Media Type.
2-6
Configure Media
Fig. 2-1. Media settings screen
• If you pressed a media name, a list of settings appears
(see Fig. 2-1). From this screen you can change the
Media Settings, change the Print Mode, Select Media
again, or Proceed to loading the media. To load media,
press the ! (Proceed) key and go to “Load and Print on
Rigid Media” on page 2-10 or “Load and Print on Roll-Fed
Media” on page 2-15.
• If you pressed Create Media Type, the control panel
prompts you to press the ! (Proceed) key to create a
new media type, or ( (Cancel) to return to the Media
Wizard screen.
If you press the ! (Proceed) key, the control panel displays
an alphanumeric keyboard so you can enter a name for the
media you are creating.
3. Enter the media name, then press the Enter key to continue.
A list of default settings appears. To change any of the settings, press the Media Settings key to display a menu of
settings you can change:
• Media Name
• Media Feed Method — Roll or Cut Sheet.
• Platen Vacuum Control — this option turns on the vacuum fans, and displays , and ) keys on the control
panel. Press , and ) to raise or lower the fan speed.
Configure Media
2-7
Observe the media as the fan speed changes. If the
media is lifting off the platen, increase the fan speed. If
the media advance seems impeded by the vacuum,
decrease the fan speed.
After you save your changes by pressing the ! (Proceed) key, the Leading Edge Static Control screen
appears. This feature reduces overspray in areas of fine
text in the first 0.6 inches (15 mm) leading edge of a rigid
media print. Disable if the media is not being held sufficently onto the platen.
• Printing Delay — press the , and ) keys on the control panel to increase or decrease the delay (seconds per
print swath). To increase throughput, decrease the delay.
• Media Edge Holders — if Yes, you will be prompted during the media load sequence whether you are using the
media edge holders for rollfed media. If No, you will not
be prompted.
• Media Out Sensor — the sensor is used to detect the
trailing edge of cut-sheet media so that printing can be
stopped before running out of media. The sensor should
be disabled only for media types it cannot detect, or if the
sensor is malfunctioning.
• Measure Media Width — select Automatically to measure the media with the digital imaging sensor (camera),
or Manually to position the printhead carraige at the right
and left edges of the media, or when loading transparent
media, the edges of which cannot be detected by the
printer.
4. Press ! (Proceed) to load the media, or press ( (Cancel)
to discard your changes.
• To load media, go to “Load and Print on Rigid Media” on
page 2-10 or “Load and Print on Roll-Fed Media” on page
2-15
2-8
Configure Media
Unload Media
To unload media (raise the pinch rollers and switch off the platen
vacuum), press the Unload Media key on the Front Page screen,
or press the Load/Unload switch on the back of the printer to the
Unload position.
Reload Media
If the control panel displays the media type you intend to use,
press the Reload Media key (or press the Load/Unload switch to
the Load position, or press the optional foot switch).
Media Wizard
•
If you are reloading roll-fed media, see “Load and Print on
Roll-Fed Media” on page 2-15.
•
If you are reloading rigid media, press either the Reload
Sheet or Reload and Print key. Reload and Print switches
the printer Online after it is complete, so it can immediately
accept the next print job. Reload Sheet does not switch the
printer Online. Then see “Load and Print on Rigid Media” on
page 2-10.
To view or change the settings for the currently-loaded media,
press the media listing area (upper left corner) of the Front Page
screen. This displays the Media Wizard.
The Media Wizard also lets you create a new media type, delete
an existing media type, view the settings for any media type, or
change the order in which the media are listed in the Media
Wizard.
Configure Media
2-9
Load and Print on
Rigid Media
1. If loaded, unload any roll-fed media.
2. If necessary, slide the roll-fed media edge holders out of the
way of the media path.
3. Open the input and output media tables, and unfold and lock
the legs into position. For longer media, pull out the table
extension. For longer, lightweight media (such as FomeCor), pull out the media supports.
Fig. 2-2. Rigid media tables with extensions and supports
4. Perform the Configure Media process (see “Configure
Media” on page 2-6), then press the ! (Proceed) key on the
control panel.
The Select Media Length menu appears.
5. Select a predefined media length on the control panel, or
select Input Manually and type in the length.
6. The printer displays a message telling you that your
changes are being saved.
7. Press the ! (Proceed) key on the control panel.
If the printer’s current head height off the media is different
from the Media Wizard’s head height setting for the selected
media, the printer prompts you to change one or the other.
• Pressing Yes uses the value from the wizard, pressing
No uses the printer’s current head height, pressing
Change Head Height allows you to change the printer’s
current head height.
2-10
Load and Print on Rigid Media
The following screen appears.
Fig. 2-3. Load media screen
8. Unlock the adjustable media fence by loosening the locking
knob, and slide it to the right (toward the service station end
of the printer).
Locking knob
Rail
Fence
Fig. 2-4. Adjustable fence
9. Load the sheet of media onto the input table, sliding it to the
left (toward the ink boxes) until the media is flush against the
fixed media fence.
Load and Print on Rigid Media
2-11
10. Slide the adjustable media fence against the right side of the
media. Then lock it in place.
At this point you can also adjust the speed of the vacuum
fans, or switch them on or off. If the sheet is warped or not
being held down, increase the vacuum fans or raise the
pinch rollers.
11. If the edge of the media you are using is directly below a
pinch roller, raise that pinch roller by pushing it up and then
pushing the latch toward the rail to engage it (see Fig. 2-5
below). To lower the pinch roller, push it up and the latch will
disengage, then lower the roller to the platen.
Latch
Pinch roller assemblies
Media thickness sensor
Fig. 2-5. Pinch rollers
12. Move the media edge holders (for roll-fed media) out of the
media path, and make sure that the output door is closed.
13. Press the ! (Proceed) key on the control panel, or the
Load/Unload switch on the back of the printer to the Load
position, or the optional foot switch (if installed). This causes
the printer to:
• Measure the media thickness
• Measure the media width
• Find the leading edge of the media
2-12
Load and Print on Rigid Media
After briefly displaying the measured width of the media, the
control panel displays the media and margin measurements
(see Fig. 2-6):
• To change the margins, press the Margin Settings key.
Note
The minimum Trailing Margin is 6 inches (15.2 cm),
to enable the pinch rollers to advance the media.
Fig. 2-6. Rigid sheet measurements
14. Press the ! (Proceed) key.
The control panel displays the message, “Media loaded successfully,” and asks whether to save the Media Feed Number (MFN) for the current media type.
• To load the new MFN, press the 9 (Yes) key.
• To discard the new MFN and used the previously-saved
MFN, press the ( (No) key.
• To perform a media feed calibration or enter a different
MFN, press the Calibrate Media Feed key (For
instructions, see “Media Feed Calibration” on page 4-9.)
The Front Page screen appears.
15. Press the Go Online key.
Load and Print on Rigid Media
2-13
16. Send a print job from the RIP.
For multiple copy jobs, the printer control panel will prompt
for the next sheet a short time before the previous sheet is
done printing. Load the subsequent sheet as before, and
press the ! (Proceed) key, or press the Load/Unload switch
to the Load position, or press the optional foot pedal switch.
The printer prints on the next sheet and will use the same
option settings on all of the copies in the print job.
Tip
2-14
To display the Media Wizard and view or change
media and margin settings for the currently loaded
media, touch the media info panel in the upper left
corner of the Front Page screen.
Load and Print on Rigid Media
Load and Print on
Roll-Fed Media
1. If opened, retract the rigid media input and output table
extensions, and fold the table legs, tables, and adjustable
media fence down into their storage positions.
Fig. 2-7. Tables stored for roll-fed printing
2. Load the media onto the supply spool.
Remove the removeable collet from the spool, load the roll
of media onto the spool, and replace the collet. You can print
on either side of the media by loading the spool with the
media feeding off the top or bottom of the roll.
Tip
To prevent fingerprints from showing on printed output, wear gloves while handling the media.
Removeable collet
Pin
Fixed collet
Fig. 2-8. Media spool
Load and Print on Roll-Fed Media
2-15
3. Load the supply spool onto its bracket.
Insert the end of the spool with the pin into the left spool
holder, then insert the other end of the spool into the right
spool holder.
4. Unspool enough media to reach past the pinch rollers, and
smooth out the media across the platen.
5. Configure the media (see “Configure Media” on page 2-6).
6. Press the ! (Proceed) key on the control panel.
If the printer’s current head height off the media is different
from the Media Wizard’s head height setting for the selected
media, the printer prompts you to change one or the other.
• Pressing Yes uses the value from the wizard, pressing
No uses the printer’s current head height, pressing
Change Head Height allows you to change the printer’s
current head height.
7. Enter media length on the control panel.
If you do not know the media length, press the Esc key. This
will disable the printer from alerting you when the media
supply is running low.
8. Press the ! (Proceed) key.
9. The printer displays a message telling you that your
changes are being saved.
10. Press the ! (Proceed) key.
The printer raises the pinch rollers, then asks whether you
are using the media edge holders.
The media edge holders are clips that are integrated into
slots that run the length of the platen. They hold down the
edges of roll-fed media during printing. When you tell the
software that you are using the media edge holders, the
software allows for them when measuring the media width
2-16
Load and Print on Roll-Fed Media
and calculating margins, to prevent printing on the media
edge holders.
Fig. 2-9. Media edge holder (left shown)
11. Press the 9 (Yes) or ( (No) key.
• If you press Yes, the printer prompts you to position the
edge holders at the sides of the media. Then position the
edge holders.
• If you press No, go to step 12.
12. Press the ! (Proceed) key, or the Load/Unload switch on
the back of the printer to the Load position, or the optional
foot pedal switch (if installed).
The printer measures the media and lowers the pinch rollers.
The control panel displays the message, “Media loaded successfully,” and asks whether to save the Media Feed Number (MFN) for the current media type.
• To load the new MFN, press the 9 (Yes) key.
• To discard the new MFN and used the previously-saved
MFN, press the ( (No) key.
• To perform a media feed calibration or enter a different
MFN, press the Calibrate Media Feed key (For
instructions, see “Media Feed Calibration” on page 4-9.)
The Front Page screen appears.
13. On the Front Page screen, press the Go Online key.
14. Send a print job from the RIP.
Load and Print on Roll-Fed Media
2-17
Tip
2-18
To display the Media Wizard and view or change
media and margin settings for the currently loaded
media, touch the media info panel in the upper left
corner of the Front Page screen.
Load and Print on Roll-Fed Media
Loading Ink
The amount of ink in the ink supply box is tracked by the printer
software and recorded on its corresponding profiler. The control
panel displays a bar graph with the ink levels in each ink box.
When the control panel shows that the ink is low, replace the ink
box with a full ink box of the same color.
Fig. 2-10. Press the bar graph for detailed ink status
Note
You may want to wear gloves (latex or nitrile) and
have a paper towel handy to catch the drops of ink
that may fall from the ink tube connection during this
procedure.
Connector
Filter
Fig. 2-11. Ink supply box
Loading Ink
2-19
Unloading an Empty
Ink Box
1. Remove the profiler.
2. Grasp the metal connector where the ink tube enters the
printer, and push it up to release the ink supply tube.
3. Lift the box out of its holder and turn the box upside down so
the ink tube is pointing up.
4. Remove and dispose of the ink box (refer to the MSDS for
proper disposal procedures).
Loading a Full Ink Box
1. Open the new ink box and locate the supply connector.
2. Locate and remove the profiler, and set aside until step 5.
3. Invert and install the ink box into position in the holder, so
the ink supply tube is at the bottom of the box.
4. Insert the ink tube connector into the metal connector on the
printer.
The position for each ink color is shown on a label below
each ink box and next to the profiler docking station.
5. Install the profiler in the corresponding docking station slot.
2-20
Loading Ink
Printing Tips
•
Rigid cut-sheet media — use only flat, unwarped, undamaged sheets, with parallel opposite edges and 90° corners.
Load the media from the back of the printer; loading from the
front will cause interference with the UV blocking brushes.
•
Curing continues for 24-48 hours — the UV ink will continue to cure for a day or two after printing. Maximum durability and adhesion is achieved after the ink is fully cured.
•
Pausing printing — to pause printing, press the (Pause)
key. While printing is paused, you can:
• Change media settings (vacuum, print delay).
• Pause-swap inks (see “Pause Swapping Ink,” below).
Caution
Pause-Swapping Ink
Synthetic media commonly used for inkjet printing
can build up a static charge, especially in environments with low relative humidity. This charge can
pose an electrostatic discharge (ESD) hazard to
persons, the printer, and other equipment. It can be
safely discharged by draping a grounded chain or
tinsel over the top of the stack of media.
You can replace one or more ink boxes during a print by pausing
the printer:
1. On the printer control panel, press the (Pause) key.
2. Remove the old profiler.
This signals to the printer that the ink box is being replaced.
3. Disconnect and remove the old ink box.
4. Install and connect the new ink box.
5. Install the profiler that was included with the new ink box.
6. Repeat steps 2 through 5 for any other ink boxes you want
to replace.
7. On the printer control panel, press the (Resume) key.
Printing Tips
2-21
Calibrating the
Moveable Fence
The moveable fence is calibrated at the factory to be parallel to
the top surface of the media, at a height just above the top of the
table rollers (lower than the thickest media that will be used on
the printer).
If the moveable fence needs to be recalibrated, follow this
procedure:
1. Place a piece of rigid media under the pinch rollers, and
align it against the stationary fence.
2. Slide the moveable fence next to the edge of the media and
observe its position relative to the top surface of the media.
3. If the fence is not parallel to the top edge of the media, use a
2.5 mm hex wrench to turn the position screw (shown below)
until the moveable arm is parallel with the media.
Fig. 2-12. Location of position screw
2-22
Printing Tips
4. Using a 5 mm hex wrench, loosen the two set screws
(shown below) that secure the vertical position of the moveable fence.
Fig. 2-13. Height adjustment screws
5. Place a long, flat, thin metal ruler on top of one column of
table rollers.
6. Place the moveable fence arm on top of the metal ruler.
7. Press down on the arm until moveable arm is flat against the
ruler.
8. Tighten both set screws.
The arm may move while tightening the set screws. Recheck the position after tightening.
9. Push the moveable arm back and forth across the width of
the table to make sure that the arm does not contact the
rollers.
Tip
Printing Tips
To prevent thin flexible media from slipping under
the fence, the fence can be lowered to just under
the top surface of the rollers. In this case, use
extreme care when moving the fence across the
width of the media, to avoid striking the rollers.
2-23
Checking Jet Health
Under most conditions, AutoJet jet substitution and the printer’s
automated printhead service station keeps the printheads clean
and operating without your intervention. Should operator cleaning of the printheads become necessary, the printer also provides several printhead-cleaning tools to accomplish this.
If you notice a decrease in print quality, one or more inkjets may
be clogged. To check jet health and recover clogged jets, follow
these procedures:
1. Purge
2. Print Prime Bars or Print Recover Jets Pattern
3. Map out missing jets with AutoJet or Manual Jet Mapping
These procedures are explained in the following paragraphs.
Purge
When printing prime bars does not recover missing jets, you can
purge the printheads with air. Then print another Prime Bars to
verify that all jets are working.
Print Prime Bars
1. From the control panel Front Page screen, press the Prime
Bars key.
The control panel displays a prompt asking you to enter the
total width of the prime bar pattern you wish to print.
2. Enter a width for the prime bar pattern by pressing the )
and , keys.
3. Press the ! (Proceed) key to continue.
The printer prints the prime bar pattern. The prime bars will
show correctly working jets with a solid line, and missing jets
with no line.
Alternatively, you can select Maintenance > Print Recover
Jets Pattern from the menu, which prints a special pattern
designed to recover missing jets, followed by a set of prime bars.
2-24
Checking Jet Health
Map Out Missing Jets
If the Prime Bars reveal blank lines after a Purge, the corresponding jets should be mapped out. When all missing jets have
been substituted, printed output will appear as if all jets are
working.
You can map jets out temporarily (“soft bad jets”) or permanently
(“hard bad jets”). For instructions, see “AutoJet” on page 4-3 or
“Manual Jet Mapping” on page 4-18.
When AutoJet detects a missing jet, it attempts to replace it with
a working jet on the same or another printhead (in Production
and High Quality modes). In this way, printing occurs with all jets
for maximum quality.
Optionally, you can print a Jet-Out Lines pattern to see which
jets have been subsitituted.
1. From the control panel Front Page screen, press the Calibrate key.
The Calibrate menu appears.
2. Press Manual Calibrations.
The Manual Calibrations menu appears.
3. Press Print Jet-Out Lines.
The Jet-Out Lines pattern prints. Substituted jets are marked
with a black square.
Checking Jet Health
2-25
UV Lamp Operation
and Maintenance
The printer’s two UV lamps (on the left and right sides of the
printhead carriage) emit the high-intensity ultraviolet light that is
necessary to cure the UV ink.
The lamps have a limited life, during which the amount of UV
light emitted slowly decreases, eventually reaching a level that
will no longer cure the ink. There are measures you can take to
extend the service life of the lamps, but they will eventually have
to be replaced.
WARNING UV light hazard. Excess exposure to high-intensity
UV light can result in photokeratitis (also known as
snow blindness or welder’s flash). AVOID LOOKING
DIRECTLY AT THE UV LIGHT.
VORSICHT UV Licht hoher Intensität. Bitte vermeiden Sie es,
direkt in die Lampen zu schauen.
Caution
Operating Tips
Failure to allow the lamps to cool down properly, as
described on the control panel, will damage the
lamps.
When the lamps do not cure output sufficiently in Billboard Quality Mode, switch to Production Quality Mode. When the lamps do
not cure the output in Production Mode, switch to High Quality
Mode (Front Page > Print Mode).
If the lamps are not curing the ink with the lamps set to Low,
increase the setting to Medium or High (Front Page > Print
Mode > Select Print Mode > Select Print Direction > Print
Mode Options > Lamp Modes).
If the lamps are still not curing printed output after taking these
steps, replace the bulbs.
Replacing UV Lamp
Bulbs
2-26
The UV lamp bulbs will gradually lose their intensity and therefore their ability to cure the ink. The control panel will display a
warning message when one or both of the bulbs have been
operated for 500 hours, but the bulbs may continue to cure
printed output for up to 1000 hours. To view the number of hours
UV Lamp Operation and Maintenance
that each lamp has operated, advance to the System Information page where this is listed (on the Front Page, touch the
printer status message to reveal the System Information pages).
Replacing the bulbs as a pair is recommended. If the total operating time for the right and left bulbs is significantly different,
printing artifacts may be visible due to uneven ink curing. When
you replace the bulbs, be sure to reset the operating time
counter (Tools > Maintenance > Reset UV Lamp Hours).
Detailed instructions for replacing the bulbs are included with the
replacement bulbs.
Note
UV Lamp Operation and Maintenance
The UV lamps contain heavy metals and other elements that should be disposed of as hazardous
waste. They should be taken by any hazardous
waste service or facility that accepts mercury lamps.
2-27
2-28
UV Lamp Operation and Maintenance
Chapter 3
Using the Control Panel
This chapter describes the functions of the control panel.
Using the Control Panel
•
Overview (page 3-2)
•
Front Page (page 3-3)
•
Menu Tree (page 3-6)
•
Menus (page 3-7)
3-1
Overview
The touch-screen control panel shows you the printer’s current
status, and enables you to interact with the printer when changing media and ink, respond to an error condition, or configure
options.
The control panel provides various forms of online user
assistance:
The ? button provides an explanation of the current function,
with some guidance for what to do next.
The ATTN (Attention) key blinks on the control panel when the
printer detects an error condition, potential error condition, or
when you make a change that suggests recalibration or other
action to ensure best print quality. There are two types of ATTN
messages:
•
Actions — the printer has detected an error condition that
stopped printing or will prevent printing from starting. You
must correct the error before the printer will be ready to print.
•
Warnings — the printer has detected a condition that, if left
unaddressed, could result in substandard prints or a condition that will require an action before printing can continue.
Any action on your part is optional. Printing is not interrupted for a Warning message.
When the printer issues one of these messages, the ATTN key
will blink, and an alert beep will sound (unless disabled, see
page 3-11). Press the ATTN key to display a list of message
titles, and select a title to display a detailed cause-and-recovery
screen.
If you choose to not correct a Warning condition and resume
printing, the ATTN key will remain displayed, but will not blink
until the printer issues a new Warning or Action message. The
messages can be dismissed by correcting the condition, or by
pressing the applicable key on the detail screen.
Tip
3-2
To disable the ATTN key, switch to Expert Mode.
Expert mode routes most messages to an Actions &
Warnings menu option. See page 3-11 for instructions on choosing Expert mode.
Overview
Front Page
The Front Page is the primary control panel interface. You can
initiate the most common operations from this screen.
1
2
3
4
10
8
9
11
12
13
16
17
18 19
5
6
7
15
14
20
1. Media information — media name, size, print area, printable
length. Press here to display the Media Wizard.
2. Printer status
• Printer model
• Printer name — the name of the printer as defined on the
print server or under the menu at Printer Settings >
Printer Name
• Network status
• Current print mode
Pressing on this area reveals the following buttons:
• Detailed system information
• Software License Agreement
Front Page
3-3
• Job Tracking Log — list of the last ten print jobs, with
diagnostic information.
• Media Tracking Log — the amount of sheet fed and roll
fed media printed since the reset button on this screen
was pressed.
3. Ink levels — numeric and graphic ink levels; line marks “low
ink” level. Press here to display detailed ink status.
4. UV lamps status (R=right side, L=left side) — black=off,
yellow=on, blinking=warming up. Press here for detailed
lamp status and controls. Whenever the UV lamps are
warming up or cooling down, the time remaining until they
are finished is displayed. The lamp icons also indicate the
position of the shutter aperture (see page 2-5).
5. Media Present indicator — a green icon means media is
present, red means that media is not present, and gray
means that the sensor is disabled.
6. Cover — open or closed.
7. Langauge selector — if installed, switches the control panel
language from English to an alternate language.
8. Print prime bars — fires all jets by drawing a set of lines
called prime bars. This is a good way to inspect and prepare
the jets for printing after they have been idle (see “Print
Prime Bars” on page 3-9). You can also print a similar pattern called Print Jet-Out Lines, which shows which jets have
been detected and replaced by AutoJet (see page 3-12 for
details).
9. Purge printheads — purges the printheads to help recover
missing jets.
10. Print mode — sets print quality mode. See “Configure Printing” on page 2-2 for instructions.
11. Calibrate — displays the Calibrate Printer menu.
12. Settings — displays the Printer Settings menu.
13. Tools — displays the Tools menu.
14. Move media forward/backward — press the ) key to
advance the media forward. When you press and hold the )
3-4
Front Page
key, the media moves faster. Press the , key to reverse the
media back onto the supply spool. When you press and hold
the , key, the media moves faster. (The same functionality
is provided by the media advance switch on the back of the
printer.)
15. Go Online/Go Offline switch — switches network communications on and off between the printer and RIP.
16. Sleep/Wake — Sleep Mode powers down the UV lamps,
printheads, carriage, and media drive motors, but maintains
vacuum to the printheads to prevent ink leakage. The printer
automatically enters Sleep Mode at the interval set in the
Printer Settings menu (see page 3-11). If the printer is
awake, the Sleep key displays so you can switch the printer
into Sleep mode. If the printer is asleep, press the Wake
key, or any other key, to “wake” the printer for operation.
17. Advance Media Past Brushes — advances roll-fed media
forward for trimming, then retracts the media back to printing
position.
18. Load (visible when media is not loaded) — loads media. See
“Load and Print on Rigid Media” on page 2-10 and “Load
and Print on Roll-Fed Media” on page 2-15 for instructions.
19. Unload (visible when media is loaded) — raises the pinch
rollers so you can unload the media. The load/unload functionality is also provided by the load/unload switch on the
back of the printer.
20. Attention messages — blinks on the control panel when the
printer detects an error condition, potential error condition,
or when you make a change that requires recalibration or
other action to ensure best print quality. See “Overview” on
page 3-2 for more information.
Front Page
3-5
Menu Tree
This menu tree reflects version 2.01 of the embedded printer
software. Refer to the Release Notes for more recent versions.
Options shown in italics are dynamically hidden depending on
the printer mode.
Calibrate Printer
Auto Calibrations
AutoBidi Calibration
AutoH2H Calibration
AutoJet Calibration
Full AutoSet
Manual Calibrations
Media Feed
Manual Bidi Registration
Manual X Head Registration
Manual Jet Mapping
Print Jet-Out Lines
Default Registration Data
Service Calibrations
Head Height Calibration
Media Thickness Sensor Calibration
Service Station Calibration
AutoTune (roll-fed media only)
Calibration Summary
AutoSet Summary
Log Head Registration Data
Log Jet Data
Configure for Profile Creation
Printer Settings
Platen Vacuum Control
Printing Delay
Gutter Settings
Top Gutters
Side Gutters
Margin Settings
Space Between Prints
Right and Left Margin
Leading Margin
Trailing Margin
Print Position
Print White Space
Head Height Off Media
Media Out Sensor
Measure Media Type
Quality Check
Sleep Wait Time
Expert/Novice Messages
Localization
Units of Measure
3-6
Time Format
Date Format
Vacuum Pressure Units
Language/Delete Language (if installed)
Automatic Eject
Low Ink Warning
UV Lamps Idle Time
Printer Name
Restore All Defaults
Tools
Turn UV Lamps On
Turn UV Lamps Off
System Information
Maintenance
Access Printheads
Perform An Air Purge
Print Recover Jets Pattern
Print Jet-Out Lines
Print Media Skew Lines
Reset UV Lamp Hours
Clean Grit Rollers
Printhead Procedures
Load Ink In All Heads
Fill Heads with Ink
Empty Heads (Fill with Air)
User Diagnostics
Printhead Jet Statistics
VideoNet Status
VideoNet Connection
Carriage Motion
Calibration
Vacuum Pressure
Warnings and Actions List
Error History
Log Error History
Print Menus
Service Printer
Warnings & Actions (Dynamically Hidden)
Menu Tree
Menus
The printer’s less-often used functions are accessed via the
menus. The printer has these menus and functions:
Calibrate Printer
•
Calibrate Printer (see below)
•
Printer Settings (page 3-8)
•
Tools (page 3-12)
•
Warnings & Actions (page 3-14), shown in Expert Messages
Mode only
•
Print Menus (page 3-13)
•
Service Menus — for use by factory, technical support, and
authorized service providers
To display this menu, press the Calibrate button on the Front
Page screen. For instructions on using these options, see Chapter 4, Calibrating the Printer.
•
Auto Calibrations — see “Auto Calibrations” on page 4-6
for instructions.
• Auto Bidi Calibration — ensures that every working jet
fires a pixel at precisely the same location, in both directions of travel
• Auto H2H Calibration — aligns the printheads relative to
each other
• AutoJet Calibration — locates and substitutes missing
jets for working jets
• Full AutoSet — runs AutoJet, AutoBiDi, and AutoH2H in
sequence
• AutoSet Summary — when enabled, a table of the results
of the Full AutoSet calibration is printed after the AutoSet
test patterns. When you enable the AutoSet Summary,
you can show or hide the detailed calibration data.
Menus
3-7
Printer Settings
MEDIA WIZARD
•
Manual Calibrations — allows you to calibrate the printer
visually, without the printer’s digital imaging sensor. Inaccurate judgments by the operator during these tests could
result in substandard output. See “Manual Calibrations” on
page 4-8 for instructions.
•
Service Calibrations — enables you to perform three service calibrations: Head Height, Media Thickness Sensor,
Service Station. For best results, perform these three calibrations in this order. See “Service Calibrations” on page 425 for instructions.
•
AutoTune (roll-fed media only) — schedules jet maintenance to run automatically after a certain number of prints
have printed. See “AutoTune” on page 4-4 for instructions.
•
Calibration Summary — prints summary information with
the AutoSet calibration test patterns, or transmits registration or jet data to a log file on the print server.
•
Configure for Profile Creation (cut sheet printing only) —
causes all calibration prints to print on the same cut sheet,
rather than ejecting the sheet after each calibration print.
Automatically disabled after all calibration prints are finished, when a print job is received from the RIP, or when
roll-fed media is loaded. The user can specify a dry time
delay after which the linearization will begin.
To display this menu, press the Settings button on the Front
Page screen. Printer Settings enables you to set many options
that control how the printer operates. Settings saved by the
Media Wizard are indicated by MEDIA WIZARD in the margin.
•
Platen Vacuum Control — turns on the vacuum fans, then
allows you to raise or lower the fan speed. Raise the speed if
the media is warped and rising off the platen, lower the
speed if the media is buckling or wrinkling. Turn off the vacuum fans for lightweight media.
Optionally, you can enable Leading Edge Static Control to
reduce overspray in areas of fine text at the leading edge of
a rigid media print. This lowers the platen vacuum level until
the leading edge of the media has passed over the front
edge of the platen. Disable if the media needs full vacuum
for good media feed.
3-8
Menus
MEDIA WIZARD
•
Printing Delay — slows throughput (media advance speed)
to allow the media to cool between passes, preventing warping of rigid media or curling of roll-fed media.
•
Gutter Settings — determines the appearance of the top
and side gutters:
• Top Gutters — allows you to turn On or Off the gutter
data at the top edge of the print, which shows the job
name, ink, media, date and time printed, print mode,
lamps setting, printer, embedded software version, Fine
Text and Sharp Edge usage, plus write-in blanks for other
data.
• Side Gutters — sets the side gutter pattern to Narrow,
Medium, or Wide sizes, or turns them Off. Side gutter
patterns help keep the inkjets open by firing ink through
them in a pattern outside the printed image area.
•
Margin Settings
• Space Between Prints (roll-fed media only) — sets the
blank space between print jobs, between 0 and 10 inches
(25 cm). A space of 3.25 inches (8.26 mm) or more is
recommended to prevent the grit rollers from marking the
media.
• Right and Left Margin — sets the amount of blank space
for the right and left margins, between 0.25 and 5 inches
(6-127 mm) for roll-fed media, and between 0 and 5
inches (0-127 mm) for rigid cut-sheet media.
When you set the right and left margins to zero (edge-toedge printing on cut-sheet media), the printer prompts
you for an Overprint value. This is the distance beyond
the edge of the media to print, to help avoid a blank strip
if the sheet is slightly skewed, not perfectly rectangular,
or other error is present.
Note
If you load roll-fed media after printing on cut-sheet
media, the printer automatically resets the right and
left margins to 0.25 inches (6 mm). You can still
change them at any time.
• Leading Margin — defines the margin on the leading
edge of cut-sheet media, between 0 and 15 inches (0-38
cm).
Menus
3-9
• Trailing Margin — defines the margins on the trailing
edge of cut-sheet media, between 6.0 and 24.0 inches
(15.3 to 61.0 cm).
Tip
You can position an image anywhere on the media
by setting the right margin (horizontal or x distance
from the right edge) and leading margin (vertical or y
distance from the leading edge). Since the image
appears upside down as it emerges from the printer,
the upper left corner of the image will appear at this
point.
•
Print Position — when the printed image does not span the
entire width of the media, positions the printed image flush
right (as you face the front of the printer, or nearest the control panel), flush left, or centered on the media.
•
Print White Space — provides the option of causing the
printer to advance the media past white space in the document file without the usual “printing” carriage motion. The
printer will finish curing any printed areas before skipping
white space.
•
Head Height Off Media — automatically raises the rail to
set the printhead clearance from the media, at the height you
specify. A lower height reduces overspray, but increases the
chances for a head strike on the media. Bidi calibration is
automatically adjusted for changes in this value.
•
Media Out Sensor — detects the trailing edge of media so
that printing can be stopped before running out of media.
Disable only for media types (clear or reflective) that cannot
be detected by the sensor, or if the sensor is malfunctioning.
•
Measure Media Type — for cut-sheet media, you can
choose one of three levels of precision for finding the left,
right, and front edges of the media.
• Minimal — measures the width of the media once and
finds the front right edge; no skew detection
• Standard — measures the width of the media once, and
finds the front edge in two places to estimate skew
• Maximal — measures the width of the media in two
places to estimate skew, finds the right side leading edge
3-10
Menus
• Maximal with Skew Reporting — same as Maximal, but
also reports the amount of skew on the control panel
Choose Minimal for fastest throughput, Maximal for greatest
precision and skew detection when printing edge-to-edge.
•
Quality Check — determines how AutoTune errors are
handled (see “AutoTune” on page 4-4).
•
Sleep Wait Time — sets the period of time to wait for a print
job before going into Sleep mode (see page 3-5).
•
Expert/Novice Messages — Novice mode presents an
ATTN (Attention) key with Warnings (alerts that do not prohibit printing) and Actions (conditions that require user intervention before printing can proceed). Expert mode presents
Actions only, presents fewer “press Proceed” prompts after
an Action has been addressed. The default is Novice mode.
When in Expert mode, active Warnings and Actions can be
displayed by selecting Warnings & Actions from the menu,
since Warnings will not cause the ATTN key to appear in
Expert mode. See “Overview” on page 3-2 for further information about Actions and Warnings.
Menus
•
Localization — sets English or Metric units of measure,
time and date formats, and vacuum pressure units, for data
displayed by the control panel.
•
Automatic Eject (cut sheet printing only) — when enabled,
the sheet is automatically ejected at the end of the print job.
When disabled, the next job(s) will print on the same sheet
until there is not enough room to complete the next job.
•
Low Ink Warning — defines the amount of ink remaining in
the ink box supply at which the printer will display a “low ink”
message on the control panel.
•
UV Lamps Idle Time — sets the amount of time the lamps
will stay on after printing before they are automatically turned
off by the printer. The idle time can be set from 1 to 8 minutes. Increase the idle time if you are printing several jobs
and waiting for the lamps to warm up between prints.
Decrease the idle time if printing single jobs.
•
Printer Name — displays a keypad to change the printer
name displayed on the control panel and RIP.
•
Restore All Defaults — restores all Printer Configuration
settings to their factory default values, and zeroes all registration data. After running this option, all printhead calibra-
3-11
tion values must be reestablished by running AutoSet or
manual calibrations.
Tools
To display this menu, press the Tools button on the Front Page
screen.
•
Turn UV Lamps On/Off — enables you to turn on or off the
UV lamps manually instead of automatically when the printer
detects a print job. For example, you may want to turn on the
lamps to allow them to warm up before sending a print job
from the RIP, or turn them off once you have completed your
last job of the day.
•
System Information — displays current status information
for the printer. You can also display this information by
pressing the status summary on the Front Page screen.
Maintenance
3-12
•
Access Printheads — moves the printhead carriage to the
middle of the platen.
•
Perform An Air Purge — purges the printheads with air.
•
Print Recover Jets Pattern — prints a special pattern
designed to recover missing inkjets. After printing this pattern, the prime bars are printed.
•
Print Jet-Out Lines — prints a version of the prime bars
(see page 3-3), in which missing jets that are replaced are
marked with a black square.
•
Print Media Skew Lines — continuously prints a swath of
parallel lines across the width of the media, in alternating
directions, until you stop the print. If the swaths are not parallel to each other, the media is skewed (not feeding
straight). If there is a noticeable space between swaths, or if
they overlap, the media advance should be calibrated.
•
Reset UV Lamp Hours — resets the lamp’s elapsed operating time clock to zero. The printer displays a warning message when the UV lamps have been in service for a certain
period. They should be replaced when they are no longer
curing the ink. To view the total operating time for each
lamp, press the Status key on the Front Page, and advance
to the page where this is listed.
•
Clean Grit Rollers — advances the grit rollers continuously
so they can be cleaned (with no media loaded).
Menus
•
Printheads Procedures
• Load Ink in All Heads — fills all printheads with ink, as
when initially installing the printer.
• Fill Heads with Ink — fills one or more of the printheads
you select with ink.
• Empty Heads (Fill With Air) — fills the printheads with air.
User Diagnostics
User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling technical support. It
walks you through a series of tests and checks for certain printer
functions. The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective
actions. It has the following sections:
•
Printhead Jet Statistics
•
VideoNet Status
•
VideoNet Connection
•
Carriage Motion
•
Calibration
•
Vacuum Pressure
•
Warnings and Actions List — table of all actions and warnings with cause and recovery
•
Error History — displays a list of errors that have occurred
since the printer was last powered up.
•
Log Error History — writes a file containing all of the errors
that have occurred on the printer since the printer was put
into service, for troubleshooting by technical support personnel. The file is saved on the computer running the HP Software RIP at:
c:\program files\kodiak\logs\c3.txt
Menus
Print Menus
This option prints all of the menu options in a hierarchical tree
format for reference.
Service Printer
These functions are for factory, service, and technical support
use.
3-13
Warnings & Actions
When in Expert mode, any current Warning, Change, and Action
messages can be displayed by selecting Warnings & Actions
from the menu. When in Novice mode, press the ATTN icon on
the Front Page screen to view these messages.
See “Overview” on page 3-2 for further information about
Actions and Warnings.
See page 3-11 for a description of the Expert/Novice Messages
mode.
3-14
Menus
Chapter 4
Calibrating the Printer
This chapter explains how to calibrate the printer for the best possible
output:
Calibrating the Printer
•
When to Calibrate (page 4-2)
•
AutoJet (page 4-3)
•
AutoTune (page 4-4)
•
Auto Calibrations (page 4-6) — AutoBiDi Calibration, AutoH2H
(Head-to-Head) Calibration, AutoJet Calibration, Full AutoSet
•
Manual Calibrations (page 4-8) — Media Feed, Manual BiDi Registration, Manual X Head Registration, Manual Jet Mapping, Default
Registration Data
•
Linearization (page 4-24)
•
Service Calibrations (page 4-25)
4-1
When to Calibrate
When to run
Calibration
Function
When printing a large group of print AutoTune (page 4-4)
jobs
Automatic jet maintenance during
extended printing periods.
When loading a new media (but not Linearization (see documentation
when loading a new roll of the same for third-party RIP or HP RIP)
media)
Linearization of colors.
Note: For maximum accuracy, the
photodiode must be cooled by its
fan before reading color patches. If
the left UV curing lamp has been on
for longer than 10 minutes, the photodiode cooling fan runs for 12 minutes before taking readings;
otherwise the fan runs for 7.5 minutes. The control panel displays a
countdown timer while the photodiode is cooling.
Banding
Media Feed (page 4-9)
Calibrates the media advance.
Poor output quality (apparent misregistration of colors, banding)
Auto Calibrations (page 4-6)
Calibrates the printhead positions
and inkjets. You can also run the
Manual Calibrations if necessary.
When printheads have been moved Auto Bidirectional (page 4-6) or
or replaced
Manual Bidirectional (page 4-12)
If Auto Calibrations do not improve
print quality, or if printing on transparent or other media that cannot
be detected by the printer
4-2
Manual Calibrations (page 4-8)
Head calibrations. Run Manual
when calibrating transparent or
other media that the onboard digital
image sensor cannot calibrate.
Aligns printheads, allows you to
map out specific inkjets. Not normally needed except when printing
on “invisible” media.
When to Calibrate
AutoJet
AutoJet detects individual inkjets that are misfiring or not firing at
all. During subsequent printing, the printer compensates for
these jets by using other jets in their place, ensuring maximum
print quality without reducing print speed.
You can also identify and map missing jets manually from the
Manual Calibrations menu (see “Manual Jet Mapping” on page
4-18). You may want to manually map weak or misdirected jets
that AutoJet does not detect and substitute.
Jet replacement is not available in Billboard mode.
To run AutoJet:
•
Select AutoJet Calibration from the Auto Calibrations menu
(see “Auto Calibrations” on page 4-6), or
•
Run AutoJet automatically with the AutoTune scheduler (see
“AutoTune” on page 4-4)
Tip
AutoJet does not work with transparent media, nor
with many translucent media. In this case, run Manual Jet Mapping, or map jets on opaque media
before loading transparent/translucent media for
printing.
1. Press the Calibrate key from the Front Page screen, then
press Auto Calibrations > AutoJet Calibration in the
menu.
2. The printer prints the AutoJet test pattern.
3. The printer reads the AutoJet test pattern and maps any
missing jets to available working jets.
The control panel shows the progress of this operation as
the percentage completed.
4. The printer prints an AutoJet report.
AutoJet
4-3
AutoTune
AutoTune runs AutoJet maintenance automatically at intervals
you specify. You can use the Quality Check Mode feature to
handle AutoJet errors (with or without user intervention). AutoTune is shown on the menu only when roll-fed media is loaded.
1. On the Front Page screen, Calibrate key, then press AutoTune on the menu.
The control panel displays the AutoTune status (off or current interval).
2. Press , or ) to set the AutoTune interval.
3. Press ! (Proceed).
The control panel displays a confirmation message:
Setting completed.
4. Press the (Menu Out) key repeatedly until the Front Page
screen is displayed. Press the Online/Offline button to return
the printer to the Ready state.
Note
Quality Check
When AutoTune is enabled, it will be executed as
scheduled regardless of whether you initiate it manually from the control panel.
When you run AutoJet manually, the software notifies you if
there are any jet or alignment problems so that they can be
addressed. When AutoTune runs AutoJet at scheduled intervals,
you can use the Quality Check feature to handle AutoJet errors.
When Quality Check is enabled, if any missing jets are found
that are not substituted by a working jet, or if the BiDi calibration
has not been performed, the operator can be alerted by the control panel or the job can be routed to the Attention queue on the
HP RIP.
1. On the Front Page screen, press the Settings key, then
press Quality Check from the menu.
The control panel displays the Quality Check options.
4-4
AutoTune
• Attended Mode — user must press ! (Proceed) to
acknowledge the error and print the job (if one is pending), or (Cancel) to cancel printing.
• Unattended Mode — no user acknowledgment of errors
is required. When a quality check fails, print jobs are sent
to the HP RIP’s Attention queue with a disposition of
“Uncalibrated Printer” (this feature may not be supported
by non-HP RIPs).
• OFF — no quality check is performed, all jobs will print.
2. Select a Quality Check option.
3. Press the (Menu Out) key repeatedly until the Front Page
screen is displayed. Press the Online/Offline button to return
the printer to the Ready state.
AutoTune
4-5
Auto Calibrations
The printer’s piezo printheads are aligned at the factory. Head
and bidirectional calibrations should be necessary only rarely
(for example, when the heads have been moved within the carriage or replaced).
1. Press the Calibrate key from the Front Page screen, then
press Auto Calibrations in the menu.
2. Select one of the Auto Calibrations.
• AutoBiDi (bidirectional) Calibration — ensures that
every working jet fires at precisely the same location
(regardless of the carriage direction of travel).
• AutoH2H (head-to-head) Calibration — ensures that
the printheads are in alignment relative to each other.
• AutoJet Calibration — locates and substitutes missing
jets for working jets. This is the same calibration performed as when you press the AutoJet button on the
Front Page screen (see “AutoJet” on page 4-3).
• Full AutoSet — runs all three calibrations in sequence.
The printer prints a test pattern then reads it and makes
The necessary adjustments or jet substitutions. After
completing the calibration(s), a report is printed that
shows:
•Calibration results — a summary such as SUCCESSFUL CALIBRATION or an error message
•Header showing the date and time, software version,
and printer type
•Calibration detail — the calibration data for each head.
The AutoJet detail reports how many jets were
mapped out by AutoJet, how many are permanently
mapped out by the operator, and whether the head is
usable (from a jetout standpoint) in the various print
modes. The higher quality modes (Production and
High Quality) use jet replacement, so they can print
successfully with a greater number of jets out than
can Billboard mode.
• AutoSet Summary — when enabled, a table of the
results of the Full AutoSet calibration is printed after the
AutoSet test patterns. When you enable the AutoSet
Summary, you can show or hide the detailed calibration
data.
4-6
Auto Calibrations
Fig. 4-1. Auto calibration patterns and reports
Auto Calibrations
4-7
Manual Calibrations
When you run the calibrations from this menu, you evaluate the
calibration test patterns visually and enter the calibration values
via the control panel.
Note
The manual BiDi and X head calibrations are timeconsuming and can be error-prone, but is necessary
when calibrating transparent media or other media
that the printer’s digital image sensor cannot calibrate.
1. Press the Calibrate key from the Front Page screen, then
press Manual Calibrations in the menu.
The Manual Calibration menu consists of these options:
• Media Feed Calibration (page 4-9) — calibrates the
media advance accuracy for band-free printing.
• Manual BiDi Registration (page 4-12) — the manual
version of AutoBiDi Calibration.
• Manual X Head Registration (page 4-9) — the manual
version of AutoH2H Calibration.
• Manual Jet Mapping (page 4-18) — the manual version
of AutoJet.
• Print Jet-Out Lines (page 4-23) — prints a version of the
Prime Bars in which missing jets that are replaced are
marked with a black square.
• Default Registration Data (page 4-23) — sets all registration data to zero.
After calibration and jet mapping, perform a linearization or
color calibration (as supported by your print server or RIP).
4-8
Manual Calibrations
Media Feed Calibration
This calibration allows you to calibrate the accuracy of the media
advance. Inaccurate media advance can result in blank spaces
between print swaths (too much advance) or overlapping swaths
(too little advance). The Media Wizard stores this value by media
type, and displays a media feed number (MFN), which you can
record for subsequent entry.
The media feed number enables you to quickly specify a known
good media feed setting without recalibration. For example, you
could keep a list of media feed numbers by media type, or by
media type and full, half, and nearly empty supply rolls.
Tip
You can also adjust the media advance while a print
job is printing. Repeatedly press the increase
advance or decrease advance button shown on the
control panel to eliminate blank spaces or overlap
between print swaths. When you do this, the media
feed number displayed on the control panel
changes accordingly.
1. On the Manual Calibrations menu, highlight Media Feed.
2. Press the (Menu In) key to select the option.
Stitch pattern — First, allow the printer to print the following
number of swaths, depending on the mode you want to calibrate:
• 16 swaths in High Quality mode, or
• 8 swaths in Production mode
Next, press the , key to increase the advance until you see
blank spaces between swaths.
Finally, press the ) key to decrease the advance until the
blank spaces are eliminated, but avoid dark lines between
swaths (which indicate overlap). This method allows for the
tendency of the media advance to gradually decrease as the
size of the supply roll decreases.
You can pause and resume the printing of the stitch pattern.
34-inch (900 mm) calibration — prints a 34-inch (or 900
mm) test pattern so you can verify its length with an accurate
metal ruler. Cut the pattern from the media web, then mea-
Manual Calibrations
4-9
sure and adjust the media advance as needed until the pattern is exactly 34 inches (900 mm) long.
10-inch (250 mm) calibration — prints a 10-inch (or 250
mm) test pattern so you can verify its length with an accurate
metal ruler. This is not as precise as the 34-inch (900 mm)
calibration, but it uses less media. Measure and adjust the
media advance as needed until the pattern is exactly 10
inches (250 mm) long.
Fig. 4-2. Measure between the calibration marks
Input MFN — enter the Media Feed Number that was displayed after a previous media feed calibration, to return to
that setting without performing the calibration again.
4-10
Manual Calibrations
Tip
Manual Calibrations
To avoid cutting the 10-inch (250 mm) pattern from
the media web, copy the marks from the printed pattern to the long edge of a letter-size (or A4) sheet of
paper. Then measure the transferred marks and
adjust the media advance as needed until the marks
are exactly 10 inches (250 mm) apart.
4-11
Manual BiDi Registration
Bidirectional registration is a method to align each of the printheads so that dot placement is accurate in both directions along
the X axis (along the direction of printhead travel).
The bidirectional registration pattern consists of a series of vertical lines. Half the pixels in this pattern are printed in one direction, half of them in the other direction. When the pixels are
accurately aligned, the pattern is clear. When the dots are not
aligned, the pattern appears fuzzy and ill-defined.
Note
AutoBiDi Calibration is the automatic version of this
calibration. Try AutoBiDi first before running this
manual calibration (see “Auto Calibrations” on page
4-6 for details).
1. Press the Calibrate key from the Front Page screen, then
press Manual Calibrations in the menu.
1. Press Manual BiDi Registration on the menu.
The control panel displays this prompt:
Print a manual bidi registration page?
2. Press ! (Proceed).
The printer prints the calibration pattern you selected.
3. When the calibration page has printed, the control panel displays this prompt:
Bidi registration
Head 1: 0
4. Examine the BiDi Registration pattern for the current head,
and determine which pattern is the closest to perfectly
aligned.
4-12
Manual Calibrations
Use a printer’s loupe to select the pattern, since the lines in
the patterns may be difficult to see.
Fig. 4-3. BiDi Registration patterns
(2 heads per color, six color version shown)
5. Press the , or ) control panel keys repeatedly until the
number next to the pattern that is closest to aligned perfectly
is displayed.
For example, if pattern +2.0 is the closest aligned, press the
, key to change the display to:
Bidi registration
Head 1: +2
If a printhead is extremely out of alignment, there may be no
pattern in alignment. Since the parallel bars are nominally
five pixels apart, you can add +5 or -5 to a pattern number to
shift the colored bars right or left by one bar. Alternatively,
you can perform the BiDi Registration repeatedly, which will
move the head in smaller increments, until the head is
aligned.
6. Press ! (Proceed).
Manual Calibrations
4-13
The control panel message increments the head number by
one.
7. Repeat steps 4 through 6 for each of the heads.
When you have entered registration values for all heads, the
control panel displays this message:
Registration Successful
4-14
Manual Calibrations
Manual X Head
Registration
Precise positioning of each drop of ink is essential for optimal
print quality. This is possible only if you register all printheads in
the printhead assembly to each other in the X (along the length
of the platen) direction.
This is a two-part process:
•
Print a registration pattern.
•
Enter the X registration data for each head.
Note
This is the manual version of AutoH2H Calibration
(see “Auto Calibrations” on page 4-6 for details).
1. Press the Calibrate key from the Front Page screen, then
press Manual Calibrations in the menu.
2. Press Manual X Head Registration in the menu.
The control panel asks whether you want to print a manual
head-to-head calibration page.
• If you have a calibration pattern from a recent print, you
can use it to calibrate the heads. Press ( (Cancel) and
go to the next step.
• If you need to print a new calibration pattern, press !
(Proceed). The printer prints a calibration page.
When the calibration page has printed, the control panel displays this prompt:
Take readings from left side of pattern.
3. Press the ! key.
The control panel displays this message:
X Direction Registration
Head 2: +0
4. Examine the X direction pattern (in the left-hand group of
patterns) for the current head, and determine which pattern
of colored and black lines are the closest to perfectly
aligned.
Manual Calibrations
4-15
Use a printer’s loupe or magnifying glass if the patterns are
difficult to see.
Fig. 4-4. Sample head calibration patterns
(1 head per color, six color version shown)
5. Press the , or ) control panel keys repeatedly until the
number next to the pattern that is closest to aligned perfectly
is displayed.
For example, if pattern -1 is the closest aligned, press the )
key to change the display to:
X Direction Registration
Head 2: -1
If a printhead is extremely out of alignment, there may be no
pattern in alignment. Since the black vertical bars are five
pixels apart, you can add +5 or -5 to a pattern number to
shift the colored bars up or down by one black bar. Alternatively, you can repeatedly perform the X calibration, which
will move the head in smaller increments, until the head is
aligned.
6. Press ! (Proceed).
4-16
Manual Calibrations
The control panel message increments the head number by
one.
7. Repeat steps 4 through 6 for each of the heads.
When you have entered registration values for all of the patterns, the control panel displays this message:
Registration successful.
Manual Calibrations
4-17
Manual Jet Mapping
Jets that are missing or misfiring are usually detected by the
AutoJet calibration. Alternatively, you can map out jets manually
using the Manual Jet Mapping function. You may want to manually map weak or misdirected jets that AutoJet does not substitute.
Tip
AutoJet is the automatic version of this calibration
(see “AutoJet” on page 4-3 for details).
Tip
For best results, print the prime bars and purge the
printheads as necessary to ensure the maximum
number of working jets. See “Checking Jet Health”
on page 2-24 for instructions.
1. Press the Calibrate key from the Front Page screen, then
press Manual Calibrations in the menu.
2. Press Manual Jet Mapping in the menu.
The control panel displays this message:
Print Jet Map?
If you have a calibration pattern from a recent print, you can
use it to calibrate the heads. Press ( (Cancel) and go to the
next step. Otherwise, press !.
4-18
Manual Calibrations
The printer prints a jet map test pattern.
Fig. 4-5. Sample jet mapping pattern (Head 1 shown)
If a line segment is missing or broken, the jet number shown
next to it is out. A code letter if present provides further information:
R — no replacement
S — user disqualified “soft” jetout
H — user disqualified “hard” jetout
D — disqualified (and replaced) by AutoJet
A “soft” bad jet is a jet that you believe is temporarily out,
based on past performance. A “hard” bad jet is a jet that you
believe is permanently out.
3. When the calibration pattern has printed, the control panel
displays a menu with the following options:
• Report individual soft bad jets — enables you to report
a “soft” bad jet, which can be automatically reenabled if
AutoJet finds it working.
Manual Calibrations
4-19
• Report individual hard bad jets — enables you to
report a “hard” bad jet, which will not be checked or reenabled by AutoJet.
• View current bad jets — lists the bad jets on a given
printhead.
• Clear individual bad jets — enables you to clear (mark
as good) a jet.
• Clear all bad jets for a head — clears (marks as good)
all jets on a selected head currently marked as unusable.
• Clear all bad jets — clears (marks as good) all jets on all
heads currently marked as unusable.
Select an option and follow the corresponding procedure
below.
Report Individual Bad Jets
When you select Report Individual Bad Jets, the control
panel displays the following prompt:
Head 1:
Press Proceed to report a bad jet.
4. Press , and ) to select a head number, then press !
(Proceed).
The control panel displays a numeric keyboard that you can
use to enter the number of the bad jet.
5. Enter the jet number, then press the Enter key.
6. When you are finished entering jet numbers, press the Esc
key.
The control panel displays the head selection message
again.
7. Press , and ) to select the next head number, then press
! (Proceed).
8. Repeat steps 5 through 7 for each head containing bad jets
you want to report.
9. When you are finished reporting bad jets, press (.
The control panel displays the previous menu.
4-20
Manual Calibrations
Clear Individual Bad Jets
When you select Clear Individual Bad Jets, the control panel
displays the following prompt:
Head 1:
Press Proceed to clear a bad jet.
10. Press , and ) to select a head number, then press !
(Proceed).
The control panel displays a numeric keyboard that you can
use to enter the number of the bad jet.
11. Enter the jet number, then press the Enter key.
12. When you are finished entering jet numbers, press the Esc
key.
The control panel displays the head selection message
again.
13. Press , and ) to select the next head number, then press
! (Proceed).
14. Repeat steps 11 through 13 for each head containing bad
jets you want to clear.
15. When you are finished clearing bad jets, press (.
The control panel displays the previous menu.
View Current Bad Jets
When you select View Current Bad Jets, the control panel
displays the following prompt:
Head 1:
Press Proceed to view bad jets.
16. Press , and ) to select a head number, then press !
(Proceed).
The control panel displays a message that lists the bad jets
by number.
17. Press ! to return to the head selection screen.
18. Repeat steps 16 and 17 for each head you want to check for
bad jets.
Manual Calibrations
4-21
19. When you are finished clearing bad jets, press (.
The control panel displays the previous menu.
Clear All Bad Jets for a Head
When you select Clear All Bad Jets for a Head, the control
panel displays the following prompt:
Head 1: Press Proceed to clear all bad jets.
20. Press , and ) to select a head number, then press !
(Proceed).
The control panel asks you to confirm your selection.
21. Press ".
The control panel asks whether you want to clear the hard
bad jets as well as the soft bad jets. A “soft” bad jet is a jet
that you believe is temporarily out, based on past performance. A “hard” bad jet is a jet that you believe is permanently out.
22. Press " to clear the hard and soft jets. Press ( to clear the
soft jets only.
The control panel reports the number of jets that were
cleared on the selected printhead.
23. Press ! (Proceed).
The head selection screen appears.
24. Repeat steps 20 through 23 for any other printhead, or press
( to return to the menu.
Clear All Bad Jets
When you select Clear All Bad Jets, the control panel displays the following prompt:
Are you sure you want to clear
ALL reported bad jets?
• Press ( to cancel this function, or
• Press ! (Proceed). The control panel displays this
message:
Do you want to clear the hard bad jets?
4-22
Manual Calibrations
• Press No to clear the soft bad jets only.
• Press Yes to clear both the hard and soft jets.
The control panel displays this message:
All reported bad jets have been cleared.
25. Press ! (Proceed).
When you have finished mapping jets, the following summary appears on the control panel:
x soft jets currently reported bad.
x hard jets currently reported bad.
x new soft bad jets reported.
x new hard bad jets reported.
x previous soft bad jets cleared.
x previous hard bad jets cleared.
where x is the number of jets.
Print Jet-Out Lines
Default Registration Data
Manual Calibrations
This option prints a version of the Prime Bars in which missing
jets that are replaced are marked with a black square.
This option resets all registration data. Since there is no registration data after running this option, all calibration values must be
reestablished by running the calibrations.
4-23
Linearization
As the density of an image varies from highlights to shadows, or
from lighter tints to darker tints, the printer should accurately
reproduce these areas in a predictable, or linear, fashion. The
process of linearization (or color calibration) involves printing
and reading color test patches, and calibrating the printer to
ensure that the expected and printed densities will match. This in
turn will ensure optimal color matching.
You should perform a color calibration when:
•
You notice a shift (change) in color output
•
Changing media types
•
Changing print mode (only if the most precise color matching is required)
Color calibration is a feature of the print server or RIP connected
to the printer. Refer to the documentation that accompanies the
RIP for further information.
4-24
Linearization
Service Calibrations
Calibrating the
Head Height
This section shows you how to perform the following service
calibrations. For best results, you should perform all three calibrations in this order:
•
Head Height
•
Media Thickness Sensor
•
Service Station
1. Remove any media that may be loaded across the platen.
2. From the Front Page, select Calibration > Service Calibrations > Head Height Calibration.
The printer’s menu will prompt you to make sure the media
is unloaded, then it raises the rail. Next, the carriage moves
to the middle of the platen.
3. Insert the head-height gauge beneath the service (left) end
of the carriage as shown below.
Fig. 4-6. Head height gauge
Ensure that the gauge is on the edge of the carriage and not
the lamps.The proper location of the gauge is at the edge of
the carriage pen plate. It should not be under the lamps or
under a printhead (which would damage the printhead).
Service Calibrations
4-25
4. Press the middle button (indicated by the text “Both Ends”)
to lower the rail just until the gauge cannot be pulled out.
Fig. 4-7. Head height calibration
5. Press the Left End “slow” or “fast” Up button to lower the rail
until the gauge can move in and out with slight friction
between the carriage and platen.
6. Insert the gauge under the user end of the carriage to see if
one side of the carriage is lower than the other.
7. If one side is lower, calibrate the higher side down to match
the lower side.
8. Manually move the carriage to the user-end of the platen
and recheck the calibration on both sides of the carriage.
9. If one side is lower, calibrate the higher side down to match
the lower side.
10. Recheck the calibration for both sides three times.
The head height will change slightly for the service end after
the user end has been adjusted. Recheck the calibrations
for both side and adjust as necessary. Rechecking calibration three times on each side is usually sufficient.
11. Press ! (Proceed) to save the calibration.
4-26
Service Calibrations
The control panel asks whether to accept the current head
heights.
12. Press " to save the calibration.
The control panel prompts you to remove the head height
gauge and ensure that the platen is clear of all obstructions.
13. Press ! (Proceed) to return the carriage to its home
position.
14. The control panel prompts you to press ! (Proceed) to
complete the calibration.
15. Press ! (Proceed).
The control panel asks whether you want to perform a media
thickness calibration next (required).
• To perform a media thickness sensor calibration, press
". Then go to the next section, “Calibrating the Media
Thickness Sensor” on page 4-28.
Service Calibrations
4-27
Calibrating the Media
Thickness Sensor
1. Verify the carriage head height and calibrate the head height
if needed.
2. From the Front Page, select Calibrations > Service Calibrations > Media Thickness Sensor Calibration.
• If you already entered this calibration from the previous
calibration, skip this step and go to the next step.
3. Press ! (Proceed).
The control panel will report the current sensor reading and
the optimal range.
4. Press ! (Proceed).
The control panel prompts you to remove media if any
media is loaded.
5. After unloading any media, press ! (Proceed).
The printer raises the rail to its home position, then tests the
sensor. If the thickness sensor needs to be adjusted, the
control panel prompts you to adjust it.
6. To adjust the sensor position, loosen both nuts that secure
the sensor beneath the rail.
Fig. 4-8. Media thickness sensor (brushes removed for clarity,
not necessary to perform procedure)
4-28
Service Calibrations
7. Turn the sensor clockwise one-half turn to achieve a smaller
range reading, or counterclockwise to achieve a larger sensor range reading.
8. Tighten the two nuts that secure the media thickness
sensor.
9. Press ! (Proceed) to run the sensor’s height test again (see
step 2 on page 4-28 for instructions).
10. Repeat the adjustment of the sensor’s height until the sensor is within optimal range.
11. Press ! (Proceed) to calibrate the service station as shown
in “Calibrating the Service Station” on page 4-30.
Service Calibrations
4-29
Calibrating the
Service Station
1. From the Front Page, select Calibrations > Service Calibrations > Service Station Calibration.
• If you already entered this calibration from the previous
calibration, skip this step and go to the next step.
The control panel prompts you to remove media if any
media is loaded.
2. After unloading any media, press ! (Proceed).
The printer raises the rail, moves the carraige to the middle
of the platen, and prepares the service station for calibration.
3. If the service station is below the level of the platen and
clear of the travel of the carriage, press Proceed to send the
carriage home.
The control panel displays the following screen:
Fig. 4-9. Service station calibration
4-30
Service Calibrations
4. Press the Carriage Left and Right keys to center the carriage over the wipers.
Fig. 4-10. Center the carriage at these two points over the wipers
5. Press Service Station Up and Down keys to lower the service station so that the wipers are touching and slightly
deflecting against the printheads.
6. Press the Wipers Back and Forward keys to position the
wipers at, but not touching, the front edge of the printheads.
Fig. 4-11. Position the wipers at the front edge of the printheads
(view from beneath the carriage)
Service Calibrations
4-31
7. When you are finished calibrating the service station position, press ! (Proceed).
The control panel asks whether to accept the current alignment.
• To accept and save the calibration, press ".
• To return to the positioning screen, press ( and return to
step
If you saved the calibration, the control panel displays a confirmation message.
8. Press ".
The printer raises the rail and sends the carraige to the
home position. The Service Calibrations menu is displayed.
9. Press twice to return to the Front Page screen.
4-32
Service Calibrations
Appendix A
Technical Specifications
Technical Specifications
A-1
Specifications
•
Weight: 581 pounds (264 kg)
•
Height: 57.1" (145 cm)
•
Depth:
• With tables folded: 27.6" (70 cm)
• With tables raised: 81.1" (206 cm)
• With tables raised and slider table extended: 127.8"
(325 cm)
• With tables raised and slider table and wire supports
extended: 170.6" (433 cm)
•
Width: 108.0" (274 cm)
•
Print technology — Reciprocating UV-curable inkjet printer
with 192-nozzle variable drop size piezo-electric printheads.
Automated service station keeps printheads operating without operator intervention.
Print Modes
DPI
Model
High Quality
1200x600
H35100 / H35500
24 sf/h (2.25 m2/h) 48 sf/h (4.5 m2/h)
97 sf/h (9 m2/h)
H45100 / H45500
48 sf/h (4.5 m2/h)
97 sf/h (9 m2/h)
194 sf/h (18 m2/h)
H35100 / H35500
48 sf/h (4.5 m2/h)
97 sf/h (9 m2/h)
194 sf/h (18 m2/h)
H45100 / H45500
97 sf/h (9 m2/h)
194 sf/h (18 m2/h)
388 sf/h (36 m2/h)
H35100 / H35500
n/a
194 sf/h (18 m2/h)
n/a
H45100 / H45500
n/a
388 sf/h (36 m2/h)
n/a
600x600
600x300
A-2
Production
Billboard
•
Ink — HP Designjet 788 Inks available in cyan, magenta,
yellow, black, light cyan and light magenta. 1-liter sealed reservoirs with integrated ink filter and quick disconnect.
•
Media handling — Integrated front and rear roller tables support rigid materials up to 96 inches (244 cm) in length, 35
pounds (15.9 kg) in weight. Automatic sensing of media
thickness and head height adjustment. Supports roll-fed
media on 3" cores.
•
Maximum media thickness — 1 inch (2.54 cm).
•
Supported media widths — 18 to 54 inches (46 to 137 cm).
•
Maximum rigid media length — 98 inches (249 cm)
Specifications
•
Print width — 0.25 inch (6.35 mm) right and left margin on
flexible media. Edge-to-edge printing available on rigid
media.
•
UV energy source — Dual high-energy, user-replaceable UV
bulbs. User selectable low, medium and high settings.
•
Agency compliance
• Safety: CE, UL, c-UL
• Emissions: FCC-A, CE
• Immunity: CE
Electrical Power
•
Connection to RIP — 25-foot (7.6 m) VideoNet cable
(included). Maximum length: 100 m.
•
Operating conditions — 68° to 85° F (20° to 30° C); 20% to
80% relative humidity, non-condensing
•
Storage conditions — -30° to 120° F (-34° to 49° C) ; 10% to
80% relative humdity, non-condensing
•
Vacuum and pressure systems — maintains negative relative pressure at the printheads and provides air pressure for
purging. Nominal relative vacuum: 5.0 inches H2O. Since relative pressure is maintained, the printer can be operated at
various altitudes above or below sea level without adjustments to the system.
Power used: 200-240VAC, 50/60 Hz, 16 Amps maximum
Required electrical circuit:
•
220 VAC, 20 Amps, with NEMA L6-20R locking wall receptacle (North America and Japan), OR
•
220 VAC, 16 Amps, single phase, with IEC 60309 wall
receptacle (Europe)
NEMA L6-20R
locking wall receptacle
(North America/Japan)
Specifications
IEC 60309
wall receptacle
(Europe)
A-3
North America: If your building receives power from a standard
three-phase supply, note that the printer will use only two of the
three phases. This means that your building’s three-phase
power transformer may have an unbalanced load. Check with
your electrician to verify that your building has sufficient capacity
for this unbalanced load.
Optional Auxiliary Power for Vacuum/Pressure System:
A 24 volt DC power supply with universal adapters is included
with the printer. It can be connected from the 24 VDC jack on the
rear of the printer to either of two options:
•
UPS — customer-supplied uninterruptible power supply, output 100-240 VAC, 50/60 Hz, minimum of 15 watts of power,
provides battery backup to the vacuum system in the event
of a power failure.
•
Wall outlet — 100-240 VAC, 50/60 Hz, provides temporary
power to the vacuum system when it is necessary to power
down the printer for service.
Use of the auxiliary power supply is optional, but if power is
unexpectedly removed from the printer, printhead vacuum will
be lost and ink will leak from the printheads. The amount of ink
lost will be limited to the ink currently in the printheads, not the
ink in the ink supply boxes which as not yet been pumped to the
printheads.
Required power cord (supplied with printer):
A-4
•
North American (UL/CSA approved), length 8.2 feet (2.5 m),
OR
•
European (Harmonized), length 8.2 feet (2.5 m)
Specifications
Supplies and
Accessories
Consult HP or your HP representative for an updated listing of
supported ink and media.
Use only genuine HP inks and printhead flush in the printer. Use
of any other inks or cleaning fluids could damage the printer and
will void the warranty.
Supplies and accessories are available from HP by calling the
numbers listed on page ii (copyright page) of this manual.
Supplies and Accessories
A-5
A-6
Supplies and Accessories
Appendix B
Troubleshooting
This appendix explains how to prevent and diagnose printing problems
and provides information about getting help from HP.
For other software-specific troubleshooting procedures, refer to your
application software documentation or the other documentation listed on
page iv of this manual.
For answers to RIP-related questions, consult the documentation that
accompanies it.
Troubleshooting
•
Troubleshooting Checklist (page B-2)
•
Warranty Claims (page B-5)
•
Diagnostics (page B-7)
•
Hewlett-Packard Technical Services (page B-8)
B-1
Troubleshooting
Checklist
Before you troubleshoot your printer, make sure that it is properly installed as described in Chapter 1, Getting Started.
Follow the steps in this checklist to isolate and resolve printing
problems.
1. Does the printer’s power come ON?
YES: Go to question 2.
NO: The following could be the problem:
• The power cable may not be plugged into an electrical
outlet.
• If the printer is plugged into a surge protector, the surge
protector may not be connected to power, or it may be
switched off.
2. Did the start-up sequence of the control panel end by displaying the Front Page screen similar to the one shown in
“Front Page” on page 3-3?
YES: Go to question 3.
NO: The following could be the problem:
• There may be a hardware problem with the printer’s
internal components. Follow the diagnostic routine on the
control panel to determine the problem. Call technical
services as directed by the control panel.
3. Can you send a file from the RIP to the printer?
YES: Go to question 4.
NO: The following could be the problem:
• The VideoNet cable may not be securely connected
between the RIP computer and the printer. Refer to the
server’s documentation for more information.
• The VideoNet cable may be connected to the wrong port
on the computer. Be sure that it is connected to the VideoNet adapter and not another networking adapter.
4. Can you send (print or download) a document from a client
computer to the server?
YES: Go to question 5.
NO: The following could be the problem:
B-2
Troubleshooting Checklist
• The connection from the client to the local area network
may not be configured correctly. See your system administrator for assistance.
• The cable between your computer or network and the
RIP computer may not be securely connected at both
ends.
• Your computer may not be working properly. Run an
application that you know works correctly and print to be
sure.
• The computer’s port may not be working properly. Print to
another output device that you know works correctly (and
is not connected to the print server) to check this.
5. Is the print quality good?
YES: Then the problem is not covered in this checklist.
Contact Technical Services.
NO: The following could be the problem:
• Banding or general poor image quality — the printheads may need to be calibrated (see Chapter 4, Calibrating the Printer). One or more inkjets may be clogged
or not firing (see “Checking Jet Health” on page 2-24).
The media advance may need to be recalibrated (see
“Media Feed Calibration” on page 4-9).
• Inaccurate color or under- or over-saturated output
— the wrong color profile may be selected at the print
server or RIP. Refer to the documentation that accompanies the print server or RIP.
• Inaccurate color or lack of detail — one or more inkjets may be clogged or not firing (see “Checking Jet
Health” on page 2-24).
• Media buckling or media feed problems — the wrong
media could be selected in the Media Wizard (see “Configure Media” on page 2-6). The media may not have
been loaded squarely (see “Load and Print on Roll-Fed
Media” on page 2-15).
Troubleshooting Checklist
B-3
• Head strike — if the printheads strike the media, press
the Purge button on the Front Page screen of the control
panel, to expel any ink and other debris introduced into
the ink jets by the head strike. Then check how the media
is tracking from the supply spool. The sides of the media
should be parallel to the sides of the printer, with no wrinkling or buckling. If necessary, reload the media. See
“Load and Print on Roll-Fed Media” on page 2-15 for
instructions. Also check the Media Wizard to see whether
the correct media is selected (see “Configure Media” on
page 2-6).
B-4
Troubleshooting Checklist
Warranty Claims
The printer is covered by a manufacturer’s limited warranty (part
number 0706278), which includes the printheads. The piezo
printheads are designed to remain in service for the life of the
printer.
The printer incorporates many automatic and manual features
for preventing clogs from occurring, and for recovering inkjets
that do become clogged (see “Recover Missing Ink Jets” on
page 5-7). The warranty terms require that the maintenance procedures contained in this User Manual are followed prior to classifying a printhead anomaly as a “printhead failure.”
A printhead failure is defined as any printhead that develops one
or more individual jets that do not fire and that cannot be recovered or replaced (“mapped out”) by the AutoJet or Manual Jet
Mapping software when printing in Production Mode. If the jet(s)
can be mapped out by the software in Production Mode, the
printhead is deemed to be working satisfactorily and is not considered to have a failure.
In the event of a printhead failure as defined above, the cause
and/or circumstances that lead to the failure must be identified.
The following is a list of causes and/or circumstances that may
lead to printhead failure. This list is not considered comprehensive, and any causes and/or circumstances that are not identified in this list will be evaluated on a case-by-case basis.
All printheads submitted for warranty claims will be subjected to
failure analysis to confirm the cause of failure. The final determination of warranty applicability will be provided by this analysis.
For more information about warranty claims, contact Technical
Services (see page ii for contact information).
Causes that are covered by the manufacturer’s warranty:
•
Manufacturing defect — when a flaw in materials or workmanship causes a printhead to fail, the failure will be covered by the manufacturer’s warranty.
Causes and/or circumstances that are not covered by the
manufacturer’s warranty:
Warranty Claims
•
Third party hardware or software
•
Damage caused by accident, abuse, misuse (including damage resulting from head strikes or use of non-approved sup-
B-5
plies), misapplication, relocation of product without approved
procedures, failure to perform user maintenance as defined
in the User Manual or contamination of the ink supply due to
improper handling of the ink or ink system
B-6
•
Printheads which have not been properly maintained as
defined in the User Manual, and printheads with jet-outs that
AutoJet is able to substitute in Production print mode
•
Service (including upgrades and expansions) performed by
anyone who is not an HP Authorized Service Provider
•
Modification of the product without the written permission of
Hewlett-Packard Company.
•
Product on which the serial number has been removed or
defaced or for which you cannot provide proof of purchase
and payment
•
Software (whether embedded in ROMs or other hardware or
contained on diskettes or other media), including related
manuals and documentation, its quality, performance, merchantability or fitness for any particular purpose
Warranty Claims
Diagnostics
The printer includes a series of self-diagnostic tests designed to
help solve printer hardware problems. If one of the tests encounters an error, and error message appears, which includes:
•
Error code — always write down this code for future reference by Technical Services.
•
Brief description of the error
•
A series of buttons that allow you to respond to the error. In
some cases, you can ignore the error or enter a further diagnostic routine. In other cases, you must restart the printer.
During the course of operating the printer, another class of error
messages may appear on the control panel. In Novice mode, the
ATTN (Attention) key blinks on the Ready or Front Page screen
when the printer detects an error condition, or potential error
condition. When you press this button, the panel displays one or
more messages of the following types:
•
Warnings — the printer has detected a condition that, if left
unaddressed, could result in substandard prints or a condition that will require an action before printing can continue.
Any action on your part is optional.
•
Actions — the printer has detected an error condition that
stopped printing or will prevent printing from starting. You
must correct the error before the printer will be ready to print.
In Expert mode, you can display current messages via the menu
option, Warnings & Actions. See “Warnings & Actions” on
page 3-14 for instructions.
Diagnostics
B-7
Hewlett-Packard
Technical Services
For service and support, contact Hewlett-Packard Technical
Services:
•
World Wide Web: www.colorspan.com
•
Internet E-mail: [email protected]
United States and Canada:
• Telephone: (800) 925-0563 or (952) 944-4040
•
Fax: (952) 944-8509
Latin America:
• Telephone: +1 (952) 943-3427 or +1 (952) 943-3627
•
Fax: +1 (952) 944-8509
Europe/Middle East/Africa:
• Telephone: +31 23.5622000
• Fax: +31 23.5627944
Asia/Pacific:
• Telephone: +1 (952) 943-3320
• Fax: +1 (952) 943-3313
B-8
Hewlett-Packard Technical Services
Index
Index-1
A
Advance Media Past Brushes 3-5
Apertures 2-5
ATTN key 1-20, 3-5
Auto Calibrations 3-7, 4-6
AutoBiDi Calibration 4-6
AutoH2H Calibration 4-6
AutoJet Calibration 4-3, 4-6
AutoSet 4-6
AutoTune scheduling 1-22, 4-4
quality check mode 4-4
Auxiliary power
specifications A-4
ESD hazard 2-21
F
Fence
calibrating 2-22
Fill Heads With Flush 3-13
Fill Heads With Ink 3-13
Fine Text 2-3
Fine Text mode 2-3
Full AutoSet 4-6
G
Gutter Settings 3-9
C
Calibration 3-7, 4-1
Auto BiDi 4-6
Auto Calibrations 4-6
Auto H2H 4-6
AutoJet 4-3, 4-6
AutoSet 4-6
AutoTune scheduling 1-22, 4-4
bidirectional 4-12
color 1-22
color calibration 4-24
Manual Jet Mapping 4-18
Manual X Head Registration 4-9
quality check mode 4-4
when to calibrate 4-2
Calibration Summary 4-6
Color calibration 1-22, 4-24
Control panel
actions 3-2
ATTN key 3-2
Calibrate Printer 3-7
Maintenance 3-12
navigation keys 3-6
Printer Settings 3-8
Service Printer 3-13
User Diagnostics 3-13
warnings 3-2
Warnings and Actions 3-14
H
Hard bad jets 2-25, 4-19, 4-20, 4-22
High Quality print mode 2-2
I
Ink
pause-swapping 2-21
Ink system overview 2-10
Inkjet health 2-24
Installation
printer 1-16
J
Jet health 2-24
Jet replacement 2-2
Jet-Out Lines 2-25
L
Leading Edge Static Control 2-8, 3-8
Leading Margin 3-11
Linearization 1-22, 4-24
Load Ink In All Heads 3-13
Low Ink Warning 3-11
M
D
Default Registration Data 4-23
Diagnostics B-7
E
Electrical requirements 1-2
Empty Heads 3-13
Environmental requirements 1-3
Index-2
Manual BiDi Registration 4-12
Manual Calibrations 3-8, 4-8
Manual Jet Mapping 4-18
Manual X Head Registration 4-9
Margins 3-9
edge-to-edge printing 3-9
Media Measure Type 3-10
overprint setting 3-9
Measure Media Width 2-8
Media Edge Holders 2-8, 2-16
Media Feed Calibration 4-9
MFN 4-9
Media Feed Number (MFN) 4-9
Media Measure Type 3-10
Media Out Sensor 2-8
Media Skew Lines 3-12
Media width 1-21, 2-8
Media Wizard 2-9
MFN 4-9
Moveable fence
calibrating 2-22
Soft bad jets 2-25, 4-19, 4-22
Specifications A-1
Standby Wait 3-11
Stiff Roll-Fed Media Handling 3-11
Supplies and accessories A-5
T
Tips 2-21
Trailing margin 3-10
Troubleshooting B-1
U
O
Off-head system (OHS) 1-21
Ordering supplies A-5
Ozone 1-3
Unpacking and assembly 1-16
Unsupported Setup Job Handling 2-4
UV lamps
reset counter 3-12
P
V
Pause-swapping ink 2-21
Pausing printing 2-21
Platen Vacuum Control 3-8
Prep for Storage/Shipping 3-13
Prime bars 2-24
Priming 2-24
Print Jet-Out Lines 3-12
Print Media Skew Lines 3-12
Print Mode 2-2
Print mode
High Quality 2-2
Print Position 3-10
Printheads Procedures 3-13
Printing
pause operations 2-21
tips 2-21
Printing Delay 2-8, 3-9
Vacuum/pressure system 1-8
auxiliary power A-4
VideoNet
installation 1-5
W
Warnings & Actions 3-14
Warranty claims B-5
Workflow overview 1-16
Q
Quality Check 3-11, 4-4
R
Replace Printhead 3-13
Restore All Defaults 3-11
Rigid media 2-10
Roll-fed media 2-15
S
Sharp Edge 2-3
Sheet-fed media 2-10
Shutters 2-5
Index-3
Index-4
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