HP PS6520, 6520, Photosmart 6520 e-All-in-One Printer series, CN684WN User manual

HP PS6520, 6520, Photosmart 6520 e-All-in-One Printer series, CN684WN User manual
HP Photosmart 6520 series
Contents
1
HP Photosmart 6520 series Help...................................................................................................................................3
2
Get to know the HP Photosmart
Printer parts..........................................................................................................................................................................5
Control panel features..........................................................................................................................................................7
Wireless status light..............................................................................................................................................................7
Memory cards and slots.......................................................................................................................................................8
3
How do I?..........................................................................................................................................................................9
4
Print
Print photos from a memory card.......................................................................................................................................11
Wireless Direct print...........................................................................................................................................................11
Select print media...............................................................................................................................................................12
Load media.........................................................................................................................................................................12
Recommended papers for photo printing...........................................................................................................................15
Recommended papers for printing and copying.................................................................................................................15
Tips for print success..........................................................................................................................................................16
5
Use Web Services
Print from anywhere...........................................................................................................................................................19
Use HP Print Apps..............................................................................................................................................................20
Use the HP ePrintCenter website.......................................................................................................................................20
Tips for using Web Services...............................................................................................................................................20
6
Copy and scan
Copy text or mixed documents...........................................................................................................................................21
Scan to a computer or memory card..................................................................................................................................23
Tips for copy and scan success.........................................................................................................................................24
7
Work with cartridges
Check the estimated ink levels...........................................................................................................................................25
Clean printhead automatically............................................................................................................................................25
Replace the cartridges.......................................................................................................................................................25
Align printer........................................................................................................................................................................27
Order ink supplies..............................................................................................................................................................28
Cartridge warranty information...........................................................................................................................................28
Tips for working with cartridges..........................................................................................................................................29
8
Connectivity
Add the HP Photosmart to a network.................................................................................................................................31
Connect wirelessly to the printer without a router..............................................................................................................32
Change from a USB connection to a wireless network......................................................................................................33
Connect a new printer........................................................................................................................................................34
Change network settings....................................................................................................................................................34
Tips for setting up and using a networked printer..............................................................................................................34
Advanced printer management tools (for networked printers)...........................................................................................35
9
Solve a problem
Get more help.....................................................................................................................................................................37
Register your printer...........................................................................................................................................................37
Clear paper jam..................................................................................................................................................................37
Solve print problem............................................................................................................................................................40
Solve copy and scan problem............................................................................................................................................40
Solve networking problem..................................................................................................................................................40
HP support by phone..........................................................................................................................................................40
1
10
Technical information
Notice.................................................................................................................................................................................47
Cartridge chip information..................................................................................................................................................47
Specifications.....................................................................................................................................................................48
Environmental product stewardship program.....................................................................................................................49
Regulatory notices..............................................................................................................................................................55
Regulatory wireless statements.........................................................................................................................................57
Index........................................................................................................................................................................................61
2
1
HP Photosmart 6520 series Help
For information about HP Photosmart 6520 series, see:
•
•
•
•
•
•
•
•
•
Get to know the HP Photosmart
How do I?
Print
Use Web Services
Copy and scan
Work with cartridges
Connectivity
Technical information
Solve a problem
HP Photosmart 6520 series Help
3
Chapter 1
4
HP Photosmart 6520 series Help
2
Get to know the HP Photosmart
•
•
•
•
Printer parts
Control panel features
Wireless status light
Memory cards and slots
Printer parts
•
•
Front and top views of HP Photosmart 6520 series
1
Lid
2
Glass
3
Color graphics display (also referred to as the display)
4
Memory card light
5
Memory card slot
6
Memory card door
7
Output tray
8
Paper tray extender (also referred to as the tray extender)
9
Paper-width guide for the photo tray
10
Photo tray
11
Main tray
12
Paper-width guide for the main tray
13
Wireless status light
14
Power On/Off button
15
Printhead assembly and cartridge access area
16
Cartridge access door
17
Lid Backing
Top and rear view of HP Photosmart 6520 series
Get to know the HP Photosmart
5
Chapter 2
6
18
Printhead assembly
19
Cartridge access area
20
Model number location
21
Power connection (Use only with the power cord supplied by HP.)
22
Rear USB port
Get to know the HP Photosmart
Control panel features
The touch screen display shows menus, photos, apps, and messages. You can touch and drag your finger
horizontally to scroll through photos, apps, and menus, and you can touch and drag your finger vertically through
menu options.
Control panel features
1
Home: Returns to the Home screen, the screen that is displayed when you first turn on the printer.
2
Back: Returns to the previous screen.
3
Help: On the Home screen, shows all Help topics. On another screen, shows information or animation on the display to
assist in the current operation.
4
Cancel: Stops the current operation.
5
Photo: Opens the Photo menu where you can view and print various photos, reprint a printed photo, or upload and
share your photo to Snapfish.
6
Copy: Opens the Copy menu where you can make 1–sided or 2–sided black or color copy.
7
Scan: Opens the Scan menu where you can select a destination for your scan.
8
ePrint icon: Opens the Web Services Summary menu, where you can check ePrint status details, change ePrint
settings, or print an Info page.
9
Wireless icon: Opens the Wireless Summary menu, where you can check wireless status and change wireless
settings. You can also print a wireless test report, helping diagnose network connection issues.
10
eco icon: Opens the eco menu where you can set up screen brightness, 2–sided copy, the Sleep mode, and auto
Power-off to help energy saving.
11
Ink icon: Shows estimated ink levels by cartridge. Displays a warning symbol if the ink level is less than the minimum
expected ink level.
12
Settings icon: Opens the Settings menu where you can change preferences and use tools to perform maintenance
functions.
13
Get More: If Web Services are enabled, takes you to the Internet for downloading more Apps.
14
Apps: Provides a quick and easy way to access and print information from the web, such as coupons, coloring pages,
puzzles, and more.
Wireless status light
Wireless status light
7
Chapter 2
Light behavior
Solution
Off
Wireless is off. Touch the Wireless icon to access the Wireless menu on the
printer display. Use the Wireless menu to enable wireless printing.
Slow blinking
Wireless is on but not connected to a network. If connection cannot be
established, make sure your printer is within the range of wireless signal.
Fast blinking
Wireless error has occurred. Refer to the messages on the printer display.
On
Wireless connection has been established and you can print.
Memory cards and slots
Memory cards and slots
Your printer has one of the following configurations and supports the memory card types listed below.
8
1
MultiMediaCard (MMC), MMC Plus, Dual-Voltage
MultimediaCard (DV-MMC), Reduced-Size
MultiMediaCard (RS-MMC), Secure Digital (SD), Secure
Digital Mini (adapter required), Secure Digital High
Capacity (SDHC), or TransFlash MicroSD Card (adapter
required)
2
Memory Stick Duo or Pro Duo, Memory Stick Pro-HG Duo,
Memory Stick PRO Duo Mark 2, or Memory Stick Micro
(adapter required)
Get to know the HP Photosmart
- Or -
Secure Digital (SD), Secure Digital Mini
(adapter required), Secure Digital High
Capacity (SDHC), or TransFlash MicroSD
Card (adapter required)
3
How do I?
This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.
•
Load media
•
Print photos from a memory card
•
Wireless Direct print
•
Clear paper jam
•
Replace the cartridges
•
Copy text or mixed documents
•
Use HP Print Apps
•
Scan to a computer or memory card
•
How to get started with HP ePrint
•
Solve a problem
How do I?
9
Chapter 3
10
How do I?
4
Print
Print photos from a memory card
Wireless Direct print
Related topics
•
Load media
Tips for print success
Print photos from a memory card
To print photos from a memory card
1.
Load photo paper into the photo tray.
2.
Make sure the paper tray extender is open.
3.
Insert a memory card into the memory card slot.
4.
5.
6.
7.
8.
9.
10.
From the Home screen, touch Photo, touch View & Print.
Touch Photo, touch Memory Card.
Touch and select a photo that you want to print.
Touch the up or down arrow to specify the number of photos to print.
Touch Edit to select options to edit the selected photos. You can rotate, crop a photo, or turn Photo Fix on
and off. You can also add frame to photo, adjust brightness, or implement color effect to photo.
Touch Done and preview the selected photo. If you wish to adjust layout, paper type, red eye removal, or
date stamp, touch Settings, and then touch your selection. You can also save any new settings as defaults.
Touch Print to begin printing.
Related topics
Load media
•
Tips for print success
Wireless Direct print
With Wireless Direct, you can print directly to the printer wirelessly, without a wireless router, from your Wi-Fi
enabled computer or mobile device.
Print
11
Chapter 4
To print with Wireless Direct
1.
Make sure Wireless Direct is on. To check Wireless Direct status, touch the Wireless icon from the Home
screen. If it is off, touch the Settings button, and then touch Wireless Direct. See Connect wirelessly to the
printer without a router for more information.
2.
From your wireless computer or mobile device, turn on the Wi-Fi radio, search for and connect to the
Wireless Direct name (for example: HP-Print-xx-Photosmart 6520).
3.
Print a photo or a document as you normally do from your computer or mobile device.
NOTE: 1 If you want to print from a mobile device, you need to have a print application on your mobile
device.
NOTE: 2 If you want to print from your computer, you need to install the printer software.
Select print media
The printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit
the HP website at www.hp.com for more information about HP media.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers
with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and
produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for
papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
To purchase HP papers, go to Shop for Products and Services and select ink, toner and paper.
Load media
▲
Do one of the following:
Load 10 x 15 cm (4 x 6 inch) paper
a.
Pull out the main tray.
❑
Pull out the photo tray and slide the paper-width guide outwards.
b.
Load paper.
❑
Insert a stack of photo paper into the photo tray with short edge forward and print side down.
❑
Slide the stack of photo paper forward until it stops.
NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs
are closest to you.
❑
12
Print
Slide paper-width guide inward until it stops at the edge of the photo paper.
c.
Push the main tray back in, and then open the paper tray extender.
Load A4 or 8.5 x 11 inch paper
a.
Pull out the main tray.
❑
If the photo tray is open, push it back in.
❑
In the main tray, slide paper-width guide outwards.
❑
Remove any previously loaded media.
b.
Load paper.
❑
Insert a stack of paper into the main tray with short edge forward and print side down.
❑
❑
Slide the stack of paper forward until it stops.
Slide paper-width guide inward until it stops at the edge of the paper.
Load media
13
Chapter 4
c.
Push the main tray back in, and then open the paper tray extender.
NOTE: When you use legal-size paper, leave the paper catch closed.
Load envelopes
a.
Pull out the main tray.
❑
If the photo tray is open, push it back in.
❑
In the main tray, slide paper-width guide outwards.
❑
Remove any previously loaded media.
b.
Load envelopes.
❑
Insert one or more envelopes into the center of the main tray. The side to be printed on should
face down. The flap should be on the left side and facing up.
❑
❑
14
Print
Slide the stack of envelopes forward until it stops.
Slide the paper-width guide inward against the stack of envelopes until it stops.
c.
Push the main tray back in, and then open the paper tray extender.
Recommended papers for photo printing
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of
project you are printing. Depending on your country/region, some of these papers might not be available.
Paper
Description
HP Premium Plus Photo Paper
HP’s best photo paper is heavyweight for producing professionalquality photos. Features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm
(4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – high gloss or
soft gloss (satin matte). It is acid-free for longer lasting documents.
HP Advanced Photo Paper
This thick photo paper features an instant-dry finish for easy handling
without smudging. It resists water, smears, fingerprints, and humidity.
Your prints have a look and feel comparable to a store processed
photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x
15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy
or soft gloss (satin matte). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper
designed for casual photo printing. This affordable, photo paper dries
quickly for easy handling. Get sharp, crisp images when you use this
paper with any inkjet printer. Available in glossy finish in 8.5 x 11
inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting
documents.
HP Photo Value Packs
HP Photo Value Packs conveniently package Original HP ink
cartridges and HP Advanced Photo Paper to save you time, and take
the guesswork out of printing affordable Lab-quality photos with your
HP printer. Original HP inks and HP Advanced Photo Paper have
been designed to work together so your photos are long lasting and
vivid, print after print. Great for printing out an entire vacation’s worth
of photos or multiple prints to share.
Recommended papers for printing and copying
Depending on your country/region, some of these papers might not be available.
Recommended papers for printing and copying
15
Chapter 4
Paper
Description
HP Brochure Paper and HP Professional Paper
180gsm
These papers are glossy-coated or matte-coated on both sides for
two-sided use. They are the best choice for producing professionalquality marketing materials, such as brochures and mailers, as well
as business graphics for report covers and calendars.
HP Premium Presentation 120gsm Paper and HP
Professional Paper 120gsm
These papers are heavy two-sided matte papers perfect for
presentation, proposals, reports and newsletters. They are a
professional weight for an impressive look and feel.
HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and
sharp text. It is opaque enough for two-sided color usage with no
showthrough, which makes it ideal for newsletters, reports, and
flyers. It features ColorLok Technology for less smearing, bolder
blacks, and vivid colors.
HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces
documents that look and feel more substantial than documents
printed on standard multipurpose or copy paper. It features
ColorLok Technology for less smearing, bolder blacks and vivid
colors.
HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is suitable
for copies, drafts, memos and other everyday documents. It
features ColorLok Technology for less smearing, bolder blacks and
vivid colors.
HP Office Recycled Paper
HP Office Recycled Paper is a high-quality multifunction paper
made with 30% recycled fiber. It features ColorLok Technology for
less smearing, bolder blacks and vivid colors.
HP Iron-On Transfers
HP Iron-on Transfers (for color fabrics or for light or white fabrics)
are the ideal solution for creating custom T-shirts from your digital
photos.
Tips for print success
Use the following tips to print successfully.
Tips for printing from a computer
For more information on printing documents, photos, or envelopes from a computer, use the following links for
operating-system specific instructions.
•
•
•
Learn how to print documents from your computer. Click here to go online for more information.
Learn how to print photos saved on your computer. Learn how to enable maximum dpi resolution. Click here
to go online for more information.
Learn how to print envelopes from your computer. Click here to go online for more information.
Tips for ink and paper
•
Use genuine HP cartridges. Genuine HP cartridges are designed for and tested with HP printers to help you
produce great results, time after time.
•
Make sure the cartridges have sufficient ink. To view the estimated ink levels, touch the Ink icon from the
Home screen.
•
If you want to print a black and white document using black ink only, do one of the following according to
your operating system.
◦
On Windows: Open your printer software, click Set Preferences. On the Paper/Quality tab, click
Advanced. Select Black Ink Only from the Print in Grayscale drop-down list under Printer
Features.
◦
On Mac: From the Print dialog box, choose the Paper Type/Quality pane, click Color Options, and
then choose Grayscale from the Color pop-up menu.
If the Print dialog does not show printer options, click the blue disclosure triangle next to the printer
name (Mac OS X v10.5 and v10.6) or Show Details (Mac OS X v10.7). Use the pop-up menu toward
the bottom of the dialog to choose the Paper Type/Quality pane.
16
Print
•
•
•
•
•
To learn more tips about working with cartridges, see Tips for working with cartridges for more information.
Load a stack of paper, not just one page. Use clean and flat paper of the same size. Make sure only one
type of paper is loaded at a time.
Adjust the paper-width guides in the photo or main tray to fit snugly against all paper. Make sure the paperwidth guides do not bend the paper in the photo or main tray.
Set the print quality and paper size settings according to the type and size of paper loaded in the photo or
main tray.
To clear paper jam, see Clear paper jam for more information.
Tips for print success
17
Chapter 4
18
Print
5
Use Web Services
Print from anywhere
Use HP Print Apps
Related topics
Load media
•
Tips for using Web Services
Print from anywhere
HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anywhere you can
send an email. Just send your documents and photos to the email address assigned to your printer when you
enable Web Services. No additional drivers or software are needed.
•
•
•
Your printer needs to have a wireless network connection to the Internet. You won't be able to use HP
ePrint via a USB connection to a computer.
Attachments might print differently from the way they appear in the software program that created them,
depending on the original fonts and layout options used.
Free product updates are provided with HP ePrint. Some updates might be required to enable certain
functionality.
Related topics
Your printer is protected
•
How to get started with HP ePrint
Use the HP ePrintCenter website
Your printer is protected
To help prevent unauthorized email, HP assigns a random email address to your printer and never publicizes this
address. HP ePrint also provides industry-standard spam filtering and transforms email and attachments to a
print-only format to reduce the threat of virus or other harmful content. However, the HP ePrint service does not
filter emails based on content, so it cannot prevent objectionable or copyrighted material from being printed.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
ePrintCenter.
How to get started with HP ePrint
To use HP ePrint, connect your printer to an active wireless network with Internet access, set up an account on
HP ePrintCenter, and add your printer to the account.
To get started with HP ePrint
1.
Enable Web services.
a.
Touch the ePrint button on the control panel.
b.
Accept the terms of use, and then follow the onscreen instructions to enable Web Services.
The HP ePrint information sheet prints, containing a printer code.
Use Web Services
19
Chapter 5
c.
2.
3.
Go to www.hp.com/go/ePrintCenter, click the Sign In button, and then click the Sign Up link at the top
of the window that appears.
d.
When prompted, enter the printer code to add your printer.
Touch ePrint on the control panel. From the Web Services Summary screen, get your printer's email
address.
Compose and send email to your printer's email address from your computer or mobile device, anywhere
and anytime. Both the email message and recognized attachments will print.
Use HP Print Apps
Print pages from the web, without using a computer, by setting up Apps, a free service from HP. You can print
coloring pages, calendars, puzzles, recipes, maps, and more, depending on the apps available in your country/
region.
Touch the Get More icon on the Apps screen to connect to the Internet and add more apps. You need to have
Web Services enabled in order to use apps.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
ePrintCenter.
Use the HP ePrintCenter website
Use HP’s free HP ePrintCenter website to set up increased security for HP ePrint, and specify the email
addresses that are allowed to send email to your printer. You can also get product updates, more apps, and other
free services.
Go to the HP ePrintCenter website for more information and specific terms and conditions: www.hp.com/go/
ePrintCenter.
Tips for using Web Services
Use the following tips to print apps and use HP ePrint.
Tips for printing apps and using HP ePrint
•
Learn how to share your photos online and order prints. Click here to go online for more information.
•
Learn about apps for printing recipes, coupons, and other content from the web, simply and easily. Click
here to go online for more information.
•
Learn how to print from anywhere by sending an email and attachments to your printer. Click here to go
online for more information.
•
If you have enabled Auto Power-Off, you should disable Auto Power-Off to use ePrint. See Auto PowerOff for more information.
20
Use Web Services
6
Copy and scan
•
•
•
Copy text or mixed documents
Scan to a computer or memory card
Tips for copy and scan success
Copy text or mixed documents
▲
Do one of the following:
Make a 1-sided copy
a.
Load paper.
❑
Load full-size paper in the main tray.
b.
❑
Make sure the main tray is pushed back in and the paper tray extender is open.
Load original.
❑
Lift the lid on the product.
TIP: To make copies of thick originals, such as books, you can remove the lid.
❑
Load the original print side down on the right front corner of the glass.
Copy and scan
21
Chapter 6
c.
d.
❑
Close the lid.
Specify number of copies and settings.
❑
From the Home screen, touch Copy.Touch arrow buttons to change the number of copies.
❑
If the 2–Sided option is selected, touch it to clear the selection.
❑
Touch Settings to specify paper size, paper type, quality, or other settings.
Start copy.
❑
Touch Black or Color.
Make a 2-sided copy
a.
Load paper.
❑
Load full-size paper in the main tray.
b.
❑
Make sure the main tray is pushed back in and the paper tray extender is open.
Load original.
❑
Lift the lid on the product.
TIP: To make copies of thick originals, such as books, you can remove the lid.
22
Copy and scan
❑
Load the original print side down on the right front corner of the glass.
❑
Close the lid.
c.
d.
e.
Select Copy.
❑
From the Home screen, touch Copy.Touch arrow buttons to change the number of copies.
❑
If the 2–Sided option is not selected, touch to select the option.
❑
Touch Settings to specify paper size, paper type, quality, or other settings.
Start copy.
❑
Touch Black or Color.
Copy the second original.
❑
Load the second page on the glass and touch OK.
Related topics
•
Tips for copy and scan success
Scan to a computer or memory card
You can scan to a computer either from the printer display or from the printer software on your computer.
Scanning from the printer display is quick. Scanning from the software gives you more options.
Before you can scan to a computer from the printer display, make sure the printer is connected to your computer
either on a wireless network or through a USB cable.
To scan to a computer or memory card from the printer display
1.
Load the original.
a.
Lift the lid on the product.
b.
Load the original print side down on the right front corner of the glass.
Scan to a computer or memory card
23
Chapter 6
2.
3.
c.
Close the lid.
To scan to a memory card, insert a memory card in the memory card slot.
If you want to scan to a computer, make sure the printer is connected to your computer on a wireless
network or through a USB cable.
Start scan.
a.
From the Home screen, touch Scan.
b.
Select the destination by touching either Computer or Memory Card.
Touch Touch here to preview to preview the scan.
Touch Settings to select a scan type or change resolution.
c.
Touch Scan.
Related topics
Tips for copy and scan success
•
Tips for copy and scan success
Use the following tips to copy and scan successfully:
•
•
•
•
•
•
•
24
Learn how to scan to email from the printer display. Click here to go online for more information.
Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as part
of the image.
Load your original, print side down, on the right front corner of the glass.
To copy or scan a book or other thick originals, remove the lid.
To make a large copy of a small original, scan the original into the computer, resize the image in the
scanning software, and then print a copy of the enlarged image.
If you want to adjust scan size, output type, scan resolution, or file type, and so on, start scan from the
printer software.
To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the software.
Copy and scan
7
Work with cartridges
•
•
•
•
•
•
•
Check the estimated ink levels
Clean printhead automatically
Replace the cartridges
Align printer
Order ink supplies
Cartridge warranty information
Tips for working with cartridges
Check the estimated ink levels
From the Home screen, touch the Ink icon to display the estimated ink levels.
NOTE: 1 If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in
another printer, the ink level indicator might be inaccurate or unavailable.
NOTE: 2 Ink level warnings and indicators provide estimates for planning purposes only. When you receive
a low-ink warning message, consider having a replacement cartridge available to avoid possible printing
delays. You do not have to replace the cartridges until the print quality is unacceptable.
NOTE: 3 Ink from the cartridges is used in the printing process in a number of different ways, including in the
initialization process, which prepares the product and cartridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it
is used. For more information, see www.hp.com/go/inkusage.
Related topics
•
Order ink supplies
Tips for working with cartridges
Clean printhead automatically
If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning the printhead
from the printer display. Full-size paper needs to be loaded and an information page will print.
To clean printhead from the printer display
1.
From the Home screen, touch the Settings icon, and then touch Tools.
2.
On the Tools menu, touch Clean Printhead.
Related topics
Order ink supplies
•
Tips for working with cartridges
Replace the cartridges
To replace the cartridges
1.
Check if power is on. If it is off, press the Power button to turn on the printer.
2.
Remove cartridge.
a.
Open the cartridge access door.
Work with cartridges
25
Chapter 7
b.
3.
Insert new cartridge.
a.
Remove the cartridge from the packaging.
b.
26
Wait for the print carriage to move to the ink label part of the product.
Press the tab on the cartridge, then remove it from the slot.
Twist the orange cap to snap it off. A forceful twist may be required to remove the cap.
Work with cartridges
c.
Match color icons, then slide the cartridge into the slot until it clicks into the place.
d.
Close the cartridge access door.
Related topics
Order ink supplies
•
Tips for working with cartridges
Align printer
If ink levels are adequate, but print quality is poor, try aligning the printer for best print quality. You can align the
printer either from the printer display or from the printer software.
Align printer
27
Chapter 7
To align printer from the printer display
1.
From the Home screen, touch the Settings icon, and then touch Tools.
2.
On the Tools menu, touch and drag your finger vertically to scroll through the options, and then touch Align
Printer.
3.
Follow the instruction on the screen.
To align printer from the printer software
▲ Do one of the following according to the operating system you are using.
On Windows:
a.
From the Start menu on your computer, click All Programs, click HP.
b.
Click the HP Photosmart 6520 series folder, click HP Photosmart 6520 series.
c.
Under Print, double-click Maintain Your Printer.
d.
Under the Device Services tab, double-click Align Printheads.
On Mac:
▲ Open HP Utility, click Align, and then click Align again.
Related topics
•
Order ink supplies
Tips for working with cartridges
Order ink supplies
To find the correct model number for replacement cartridges, open the printer cartridge access door and check
the label.
Cartridge information and links to online shopping also appear on ink alert messages. In addition, you can find
cartridge information and order online by visiting www.hp.com/buy/supplies.
NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your
country/region, contact a local HP reseller for information about purchasing cartridges.
Cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This
warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or
tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty
date has not been reached. The end of warranty date, in YYYY/MM format, may be found on the product as
indicated:
28
Work with cartridges
For a copy of the HP Limited Warranty Statement for the printer, see the printed documentation that came with
the product.
Tips for working with cartridges
Use the following tips to work with cartridges:
•
•
•
•
•
Don’t open or uncap cartridges until you are ready to install them. Leaving caps on the cartridges reduces
ink evaporation.
Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon
for each slot. Make sure all cartridges snap down into place.
If print quality is poor, make sure that ink levels are adequate and your cartridges are genuine HP. If you still
have print quality problems, try aligning the printer or cleaning printhead. See Align printer and Clean
printhead automatically for more information.
When you receive a low ink alert message, consider getting replacement cartridges This avoids possible
printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. See
Replace the cartridges for more information.
If you receive a carriage stalled error, try clearing carriage jam. See Clear carriage jam for more information.
Tips for working with cartridges
29
Chapter 7
30
Work with cartridges
8
Connectivity
•
•
•
•
•
•
•
Add the HP Photosmart to a network
Connect wirelessly to the printer without a router
Change from a USB connection to a wireless network
Connect a new printer
Change network settings
Tips for setting up and using a networked printer
Advanced printer management tools (for networked printers)
Add the HP Photosmart to a network
•
•
Wireless with a router (infrastructure network)
WiFi Protected Setup (WPS)
Wireless with a router (infrastructure network)
To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you will need the following:
❑
A wireless 802.11b/g/n network that includes a wireless router or access point.
NOTE: This printer supports connecting only at the 2.4 GHz frequency range.
❑
❑
❑
❑
A desktop computer or laptop with either wireless networking support, or a network interface card (NIC).
The computer must be connected to the wireless network that you intend to install the HP Photosmart on.
Network name (SSID).
WEP key or WPA Passphrase (if needed).
Broadband Internet access (recommended) such as cable or DSL.
If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that you
use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP).
To connect the product with the Wireless Setup Wizard
1.
Write down your network name (SSID) and WEP key or WPA passphrase.
2.
Start Wireless Setup Wizard.
a.
From the Home screen, touch the Wireless icon, and then touch Settings.
b.
Touch Wireless Setup Wizard.
3.
Connect to wireless network.
▲ Select your network from the list of detected networks.
4.
Follow prompts.
5.
Install software.
Related topics
•
Tips for setting up and using a networked printer
WiFi Protected Setup (WPS)
To connect the HP Photosmart to a wireless network using WiFi Protected Setup (WPS), you will need the
following:
❑
A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
NOTE: This printer supports connecting only at the 2.4 GHz frequency range.
❑
A desktop computer or laptop with either wireless networking support, or a network interface card (NIC).
The computer must be connected to the wireless network that you intend to install the HP Photosmart on.
Connectivity
31
Chapter 8
To connect the HP Photosmart using WiFi Protected Setup (WPS)
▲ WiFi Protected Setup supports two methods: Push Button method and PIN method. You don't have to use
both methods to connect the printer to a wireless network. Choose one of the methods from the following:
Use Push Button method
a.
Select setup method. Make sure your WPS-enabled wireless router supports the Push Button method.
❑
From the Home screen, touch the Wireless icon, and then touch Settings.
❑
Touch WiFi Protected Setup.
❑
Touch Push Button Setup.
b.
Set up wireless connection.
❑
Touch Start.
❑
Make sure your router is turned on.
❑
Press and hold the button on WPS-enabled router or other networking device for three seconds
to activate WPS.
NOTE: The product begins a timer for approximately two or three minutes in which the
corresponding button on the networking device needs to be pressed.
c.
❑
Touch OK.
Install software.
Use PIN method
a.
Select setup method. Make sure your WPS-enabled wireless router supports PIN method.
❑
From the Home screen, touch the Wireless icon, and then touch Settings.
❑
Touch WiFi Protected Setup.
❑
Touch PIN Setup.
b.
Set up wireless connection.
❑
Touch Start.
❑
Make sure your router is turned on.
NOTE: The product begins a timer for approximately four minutes in which the PIN needs to
be entered on the networking device.
If you don't know where to enter the PIN, see the documentation available with your
networking device.
c.
❑
Touch OK.
Install software.
Related topics
•
Tips for setting up and using a networked printer
Connect wirelessly to the printer without a router
Wireless Direct allows your Wi-Fi devices (for example: computers or smartphones) to connect to your printer
directly through Wi-Fi, using the process you currently use to connect your Wi-Fi device to new wireless networks
and hotspots. You can print directly to the printer wirelessly with the Wireless Direct connection.
32
Connectivity
To connect wirelessly to the printer without a router
1.
Turn on Wireless Direct from the control panel:
a.
From the Home screen, touch the Wireless icon.
b.
If Wireless Direct displays Off, touch Settings.
c.
Touch Wireless Direct, touch On (No Security) or On (With Security).
NOTE: If you turn on security, only users with the password will be able to print wirelessly to the
printer. If you turn off security, anyone with a Wi-Fi device within Wi-Fi range of the printer will be
able to connect to the printer. HP recommends that you turn on security for Wireless Direct.
2.
3.
4.
Locate the Wireless Direct name and password if you have Wireless Direct security on:
a.
From the Home screen, touch the Wireless icon, touch Settings, and then touch Wireless Direct.
b.
Touch Display Name to display the Wireless Direct name.
c.
Touch Display Password to display the Wireless Direct password.
From your wireless computer or mobile device, turn on the Wi-Fi radio, search for and connect to the
Wireless Direct name (for example: HP-Print-xx-Photosmart 6520).
If you have Wireless Direct security on, enter the Wireless Direct password when prompted.
If you want to print from your computer to the printer through this connection, you need to install the printer
software. During software installation, in the screen showing connection type, select Wireless, select your
printer when it appears in the list, and then finish software installation.
NOTE: 1 You cannot access the Internet through the Wireless Direct connection.
NOTE: 2 The Wireless Direct connection is available even if the printer is also connected to a wireless home
network.
NOTE: 3 All functionality that is available on your wireless home network, such as printing, scanning, printer
maintenance, etc., is also available when a computer, with the printer software installed, is connected to the
printer with Wireless Direct. Some functionality may not be supported if the printer has a simultaneous
wireless connection to your home network and Wireless Direct.
Change from a USB connection to a wireless network
If you first setup your printer and installed the software with a USB cable, directly connecting the printer to your
computer, you can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network
that includes a wireless router or access point.
NOTE: This printer supports connecting only at the 2.4 GHz frequency range.
To change from a USB connection to a wireless network
▲ Do one of the following according to your operating system.
On Windows:
a.
From the Start menu on your computer, click All Programs, and then click HP.
b.
Click HP Photosmart 6520 series, click Printer Setup & Software, and then click Convert a USB
connected printer to wireless.
c.
Follow the instructions on the screen.
On Mac:
a.
From the Home screen, touch the Wireless icon, and then touch Settings.
b.
Follow the instructions on the screen to connect the printer.
c.
Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software
connection to this printer to wireless.
Change from a USB connection to a wireless network
33
Chapter 8
Connect a new printer
To connect a new printer from the printer software
If you haven't finished connecting the printer to your computer, you need to connect it from the printer software. If
you want to connect another new printer of the same model to your computer, you don't need to install the printer
software once again.
▲
Do one of the following according to your operating system.
On Windows:
a.
From the Start menu on your computer, click All Programs, and then click HP.
b.
Click HP Photosmart 6520 series, click Printer Setup & Software, and then click Connect a new
printer
c.
Follow the instructions on the screen.
On Mac:
a.
From the Home screen, touch the Wireless icon, and then touch Settings.
b.
Follow the instructions on the screen to connect the printer.
c.
Use HP Setup Assistant in Applications/Hewlett-Packard/Device Utilities to change the software
connection to this printer to wireless.
Change network settings
If you want to change the wireless settings that you previously configured to a network, you need to run the
Wireless Setup Wizard from the printer display.
To run Wireless Setup Wizard to change network settings
1.
From the Home screen, touch the Wireless icon, and then touch Settings.
2.
Touch Wireless Setup Wizard.
3.
Follow the instructions on the screen to change the network settings.
Tips for setting up and using a networked printer
Use the following tips to set up and use a networked printer:
•
•
•
•
•
•
•
•
34
When setting up the wireless networked printer, make sure your wireless router is powered on. The printer
searches for wireless routers, then lists the detected network names on the display.
To verify the wireless connection, touch the Wireless icon on the control panel. If it shows Wireless Off,
touch Turn On.
If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN
before you can access any other device on your network, including the printer.
Learn more about configuring your network and the printer for wireless printing. Click here to go online for
more information.
Learn how to find your network security settings. Click here to go online for more information.
Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go
online for more information.
Learn how to change from a USB to wireless connection. Click here to go online for more information.
Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for
more information.
Connectivity
Advanced printer management tools (for networked
printers)
When the printer is connected to a network or connected to a computer through Wireless Direct, you can use the
embedded Web server (EWS) to view status information, change settings, and manage the printer from your
computer.
NOTE: To view or change some settings, you might need a password.
You can open and use the embedded Web server without being connected to the Internet. However, some
features are not available.
•
•
Open the embedded Web server
About cookies
Open the embedded Web server
Open EWS for the pinter on a network
1.
If your printer is on a network, it must have an IP address. Find the IP address by touching the Wireless
icon from the Home screen on the control panel or by printing a network configuration page.
2.
In a supported Web browser on your computer, type the IP address or hostname that has been assigned to
the printer.
For example, if the IP address is 192.168.0.12, type the following address into a Web browser such as
Internet Explorer: http://192.168.0.12.
Open EWS for the pinter connecting to a computer through Wireless Direct
1.
If your printer is connected to a computer through Wireless Direct, make sure Wireless Direct is on.
To check Wireless Direct status, touch the Wireless icon from the Home screen. If it is off, touch the
Settings button, and then touch Wireless Direct to turn it on. You might need to reconnect your computer
to the print, deponding on the network settings of your computer. Learn how to connect your computer to
the printer through Wireless Direct, see Connect wirelessly to the printer without a router for more
information.
2.
In a supported Web browser such as Internet Explorer on your computer, type into the IP address (http://
192.168.223.1).
NOTE: The IP address for the Wireless Direct connection is fixed and always is 192.168.223.1.
About cookies
The embedded Web server (EWS) places very small text files (cookies) on your hard drive when you are
browsing. These files let the EWS recognize your computer the next time you visit. For example, if you have
configured the EWS language, a cookie helps remember which language you have selected so that the next time
you access the EWS, the pages are displayed in that language. Though some cookies are cleared at the end of
each session (such as the cookie that stores the selected language), others (such as the cookie that stores
customer-specific preferences) are stored on the computer until you clear them manually.
You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is
offered, which allows you to decide which cookies to accept or refuse. You can also use your browser to remove
unwanted cookies.
NOTE: Depending on your printer, if you disable cookies, you also disable one or more of the following
features:
•
•
•
Starting where you left the application (especially useful when using setup wizards).
Remembering the EWS browser language setting.
Personalizing the EWS Home page.
Advanced printer management tools (for networked printers)
35
Chapter 8
For information about how to change your privacy and cookie settings and how to view or delete cookies, see the
documentation available with your Web browser.
36
Connectivity
9
Solve a problem
•
•
•
•
•
•
•
Get more help
Register your printer
Clear paper jam
Solve print problem
Solve copy and scan problem
Solve networking problem
HP support by phone
Get more help
You can find more information and help about your HP Photosmart by entering a keyword in the Search field in
the top left of the help viewer. Titles of related topics -- for both local and online topics -- will be listed.
Click here to go online for more information.
Register your printer
By taking just a few minutes to register your printer, you can enjoy quicker service, more efficient support, and
product support alerts. If you did not register your printer while installing the software, you can register now at
http://www.register.hp.com.
Clear paper jam
Clear a paper jam from the photo or main tray.
To clear a paper jam from the photo or main tray
1.
Open the cartridge access door.
2.
Open the paper path cover.
Solve a problem
37
Chapter 9
3.
Remove the jammed paper from the rear roller.
4.
Close the paper path cover.
5.
Close the cartridge access door.
6.
Try printing again.
Clear a paper jam from the duplexer.
To clear a paper jam from the duplexer
1.
Open the cartridge access door.
2.
38
Open the paper path cover.
Solve a problem
3.
Press on the hole of the duplexer path cover to lift it up. Remove the jammed paper.
4.
Close the paper path cover.
5.
Close the cartridge access door.
6.
Try printing again.
If the above solutions do not resolve the problem, click here for more online troubleshooting.
Clear carriage jam
Remove any objects, such as paper, that are blocking the print carriage.
NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing
jammed paper from inside the printer.
Clear carriage jam
39
Chapter 9
To get help from the print display, touch Help from the Home screen. Touch and drag your finger horizontally to
scroll through the menu. Touch Troubleshoot and Support, and then touch Clear Carriage Jam.
Click here to go online for more information.
Solve print problem
Make sure that the printer is turned on and that there is paper in the paper tray. If you are still unable to print, HP
provides a Print Diagnostic Utility (Windows only) that can help solve many common “Unable to Print” issues.
From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 6520
series, click HP Photosmart 6520 series, click the Help button, and then double-click HP Print Diagnostic
Utility.
Click here to go online for more information.
If print quality is not acceptable, try the following to improve print quality:
•
•
Use the printer status and print quality reports to diagnose printer and print quality issues. From the Home
screen, touch the Settings icon, and then touch Tools. Touch Printer Status Report or Print Quality
Report. Click here to go online for more information.
If printouts show misaligned colors or lines, try aligning the printer. See Align printer for more information.
Solve copy and scan problem
HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common “Unable to scan” issues.
From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 6520
series, click HP Photosmart 6520 series, click the Help button, and then double-click HP Scan Diagnostic
Utility.
Learn more about how to solve scan issues. Click here to go online for more information.
Learn how to solve copy issues. Click here to go online for more information.
Solve networking problem
Check the network configuration or print the wireless test report to assist in diagnosing network connection
issues.
To check network configuration or print wireless test report
1.
From the Home screen, touch the Wireless icon, and then touch Settings.
2.
Touch and drag your finger vertically to scroll through the options. Touch Display Network Configuration
or Print Wireless Test Report.
Click the links below to find more online information to solve networking issues.
•
•
•
•
Learn more about wireless printing. Click here to go online for more information.
Learn how to find your network security settings. Click here to go online for more information.
Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go
online for more information.
Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for
more information.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
40
Solve a problem
This section contains the following topics:
•
•
•
Phone support period
Placing a call
After the phone support period
Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To
determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support.
Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the product. Be prepared to provide the following
information:
•
•
•
•
Product name (HP Photosmart 6520 series)
Serial number (located on the back or bottom of the product)
Messages that appear when the situation occurs
Answers to these questions:
◦
Has this situation happened before?
◦
Can you re-create it?
◦
Did you add any new hardware or software to your computer at about the time that this situation
began?
◦
Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?
For the list of support phone numbers, visit www.hp.com/support.
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the
HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for
your country/region to learn more about support options.
Additional warranty options
Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support,
select your country/region and language, then explore the services and warranty area for information about the
extended service plans.
Cartridge supply upgrade
If the supply upgrade is not successful, try getting your printer to recognize the supply upgrade cartridge.
To get the printer to recognize the supply upgrade cartridge:
1.
Remove the supply upgrade cartridge.
2.
Insert the original cartridge in the carriage.
3.
Close the cartridge access door, then wait until the carriage stops moving.
4.
Remove the original cartridge, then replace with the supply upgrade cartridge.
5.
Close the cartridge access door, then wait until the carriage stops moving.
If you still receive a supply upgrade problem error message, contact HP support for help.
Click here to go online for more information.
Cartridge supply upgrade
41
Chapter 9
Prepare printer
If you are not satisfied with the print quality, try cleaning the cartridges from the control panel. See Clean
printhead automatically for more information.
To maintain the cartridges, use the printer's Auto Power-Off feature to manage the printer's power use. See Auto
Power-Off for more information.
Check cartridge access door
The cartridge access door should be closed for printing.
Click here to go online for more information.
Printhead failure
The printhead in this product has failed. Contact HP support for help.
Click here to go online for more information.
Printer failure
If you have already turned the printer off and then on, and this does not solve your problem, contact HP support
for help.
Click here to go online for more information.
42
Solve a problem
Ink cartridge problem
To solve ink cartridge problem
1.
Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots.
2.
If reinserting the cartridges does not work, try cleaning cartridge contacts.
To clean cartridge contacts
CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges
are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges
outside of the product longer than 30 minutes. This could result in damage to both the printhead and the
ink cartridges.
a.
b.
Check that power is on.
Open the cartridge access door.
c.
Wait for the print carriage to move to the ink label part of the product.
Press tab on the cartridge indicated in the error message, then remove it from slot.
d.
Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the
ink cartridge.
The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the
ink cartridge.
Ink cartridge problem
43
Chapter 9
1
e.
Electrical contacts
Wipe only the contacts with a damp lint-free cloth.
CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris
elsewhere on the cartridge.
f.
3.
On the inside of the product, locate the contacts in the printhead. The contacts look like a set of four
copper or gold-colored pins positioned to meet the contacts on the ink cartridge.
g.
Use a dry swab or lint-free cloth to wipe the contacts.
h.
Reinstall the ink cartridge.
i.
Close the access door, and check if the error message has gone away.
j.
If you still receive the error message, turn the product off, and then on again.
If your problem is still not resolved, try replacing cartridges. See Replace the cartridges for more
information.
Click here to go online for more information.
SETUP cartridges
When you first set up the printer, you must install the cartridges that shipped in the box with the printer. These
cartridges are labeled SETUP, and they calibrate your printer before the first print job. Failure to install the
SETUP cartridges during the initial product setup causes an error.
If you installed a set of regular cartridges, remove them and install the SETUP cartridges to complete printer
setup. After printer setup is complete, the printer can use regular cartridges.
WARNING! Don’t open or uncap cartridges until you are ready to install them. Leaving caps on the
cartridges reduces ink evaporation. You can use the orange caps from the SETUP cartridges if necessary.
44
Solve a problem
If you still receive the error message, contact HP support for help.
Click here to go online for more information.
Older generation cartridges
You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the
cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date.
If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an
older generation cartridge, contact HP support for help or replacement.
Click here to go online for more information.
Older generation cartridges
45
Chapter 9
46
Solve a problem
10 Technical information
The technical specifications and international regulatory information for the HP Photosmart are provided in this
section.
For additional specifications, see the printed documentation that came with the HP Photosmart.
This section contains the following topics:
•
•
•
•
•
•
Notice
Cartridge chip information
Specifications
Environmental product stewardship program
Regulatory notices
Regulatory wireless statements
Notice
Cartridge chip information
The HP cartridges used with this product contain a memory chip that assists in the operation of the product. In
addition, this memory chip collects a limited set of information about the usage of the product, which might
include the following: the date when the cartridge was first installed, the date when the cartridge was last used,
the number of pages printed using the cartridge, the page coverage, the printing modes used, any printing errors
that might have occurred, and the product model. This information helps HP design future products to meet our
customers printing needs.
The data collected from the cartridge memory chip does not contain information that can be used to identify a
customer or user of the cartridge or their product.
HP collects a sampling of the memory chips from cartridges returned to HP's free return and recycling program
(HP Planet Partners: www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The memory chips from this
sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this
cartridge might have access to this data, as well.
Any third party possessing the cartridge might have access to the anonymous information on the memory chip. If
you prefer to not allow access to this information, you can render the chip inoperable. However, after you render
the memory chip inoperable, the cartridge cannot be used in an HP product.
If you are concerned about providing this anonymous information, you can make this information inaccessible by
turning off the memory chip's ability to collect the product's usage information.
Technical information
47
Chapter 10
To disable the usage information function
1.
From the Home screen, touch the Settings icon.
2.
3.
Touch Preferences.
Touch and drag your finger vertically to scroll through the options. Touch Cartridge Chip Info, and then
touch Off.
NOTE: 1 To re-enable the usage information function, restore the factory defaults.
NOTE: 2 You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to
collect the product's usage information.
Specifications
Technical specifications for the HP Photosmart are provided in this section. For more product specifications, see
the Product Data Sheet at www.hp.com/support.
System requirements
Software and system requirements are located in the Readme file.
For information about future operating system releases and support, visit the HP online support Web site at
www.hp.com/support.
Environmental specifications
•
•
•
•
•
•
Recommended operating temperature range: 15ºC to 32ºC (59ºF to 90ºF)
Allowable operating temperature range: 5ºC to 40ºC (41ºF to 104ºF)
Humidity: 20% to 80% RH non-condensing (recommended); 25ºC maximum dewpoint
Non-operating (Storage) temperature range: –40ºC to 60ºC (-40ºF to 140ºF)
In the presence of high electromagnetic fields, it is possible the output from the HP Photosmart may be
slightly distorted.
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise
due to potential high electromagnetic fields.
Print specifications
•
•
•
Print speeds vary according to the complexity of the document.
Method: drop-on-demand thermal inkjet
Language: PCL3 GUI
Scan specifications
•
•
•
•
•
•
•
Optical Resolution: up to 1200 dpi
Hardware Resolution: up to 1200 x 2400 dpi
Enhanced Resolution: up to 2400 x 2400 dpi
Bitdepth: 24-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
Supported File Types: BMP, JPEG, PNG, TIFF, PDF
Twain Version: 1.9
Copy specifications
•
•
•
Digital image processing
Maximum number of copies varies by model.
Copy speeds vary according to the complexity of the document and model.
Cartridge yield
Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
48
Technical information
Print resolution
Print resolution
•
•
Color Input/Black Render: 300x300dpi
•
•
Color Input/Black Render: 600x600dpi
Plain-Best mode
•
•
Color Input/Black Render: 600x600dpi
Output (Black/Color): Automatic
Photo-Best mode
•
•
Color Input/Black Render: 600x600dpi
•
•
Color Input/Black Render: 1200x1200dpi
Draft mode
Normal mode
Max DPI mode
Output (Black/Color): Automatic
Output (Black/Color): Automatic
Output (Black/Color): Automatic
Output: Automatic (Black), 4800x1200 optimized dpi (Color)
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for
recycling has been incorporated into this product. The number of materials has been kept to a minimum while
ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily.
Fasteners and other connections are easy to locate, access, and remove using common tools. High priority parts
are designed for efficient disassembly and repair.
For more information, visit HP’s Commitment to the Environment website at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html.
This section contains the following topics:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Eco-Tips
Auto Power-Off
Sleep mode
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Power consumption
Disposal of waste equipment by users in private households in the European Union
Chemical Substances
Restriction of hazardous substance (Ukraine)
Battery disposal in the Netherlands
Battery disposal in Taiwan
California Perchlorate Material Notice
EU battery directive
Eco-Tips
HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below
to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific
features in this product, please visit the HP Eco Solutions website for more information on HP’s environmental
initiatives.
www.hp.com/hpinfo/globalcitizenship/environment/
Auto Power-Off
Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is
enabled, the printer will automatically turn off after two hours of inactivity to help reduce energy use. Auto PowerEnvironmental product stewardship program
49
Chapter 10
Off is automatically disabled when the printer establishes a wireless or Ethernet (if supported) network
connection. You can change the Auto Power-Off setting from the control panel. Once you change the setting , the
printer will maintain the setting that you choose. Auto Power-Off turns the printer off completely, so you must
use the power button to turn the printer back on.
To enable or disable Auto Power-Off
1.
From the Home screen, touch the eco icon.
2.
3.
Touch Auto-Off.
Touch On or Off.
TIP: If you are printing through a wireless or Ethernet connection over a network, Auto Power-Off should be
disabled to ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the printer enters a
Sleep mode after five minutes of inactivity to help reduce energy use.
Sleep mode
•
•
•
Power usage is reduced while in the Sleep mode.
After initial setup of printer, the printer will enter the Sleep mode after five minutes of inactivity.
The time to the Sleep mode can be changed from the control panel.
To set the Sleep mode time
1.
From the Home screen, touch the eco icon.
2.
3.
Touch Sleep.
Touch After 5 minutes or After 10 minutes, or After 15 minutes.
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify
plastics for recycling purposes at the end of product life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP Web site at:
www.hp.com/go/msds
Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions, and partners
with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling
some of its most popular products. For more information regarding recycling of HP products, please visit:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more
information, go to the following Web site:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Power consumption
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S.
Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark will
appear on ENERGY STAR qualified imaging products:
50
Technical information
Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar
Environmental product stewardship program
51
Chapter 10
Disposal of waste equipment by users in private households in the European
Union
52
Technical information
Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our products as
needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/
reach.
Restriction of hazardous substance (Ukraine)
Battery disposal in the Netherlands
Battery disposal in Taiwan
California Perchlorate Material Notice
Environmental product stewardship program
53
Chapter 10
EU battery directive
54
Technical information
Regulatory notices
The HP Photosmart meets product requirements from regulatory agencies in your country/region.
This section contains the following topics:
•
•
•
•
•
•
•
Regulatory model identification number
FCC statement
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Notice to users in Germany
Noise emission statement for Germany
European Union Regulatory Notice
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory
Model Number for your product is SDGOB-1241. This regulatory number should not be confused with the
marketing name (HP Photosmart 6520 e-All-in-One Printer, etc.) or product numbers (CX017A, etc.).
FCC statement
Regulatory notices
55
Chapter 10
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Notice to users in Germany
Noise emission statement for Germany
European Union Regulatory Notice
Products bearing the CE marking comply with the following EU Directives:
•
•
•
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
Ecodesign Directive 2009/125/EC, where applicable
CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
If this product has telecommunications functionality, it also complies with the essential requirements of the
following EU Directive:
•
R&TTE Directive 1999/5/EC
Compliance with these directives implies conformity to applicable harmonized European standards (European
Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and
available (in English only) either within the product documentation or at the following web site: www.hp.com/go/
certificates (type the product number in the search field).
56
Technical information
The compliance is indicated by one of the following conformity markings placed on the product:
For non-telecommunications products and for EU
harmonized telecommunications products, such
as Bluetooth® within power class below 10mW.
For EU non-harmonized telecommunications
products (If applicable, a 4-digit notified body
number is inserted between CE and !).
Please refer to the regulatory label provided on the product.
The telecommunications functionality of this product may be used in the following EU and EFTA countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
The telephone connector (not available for all products) is intended for connection to analogue telephone
networks.
Products with wireless LAN devices
•
Some countries may have specific obligations or special requirements about the operation of Wireless LAN
networks such as indoor use only or restrictions of the channels available. Please make sure that the
country settings of the wireless network are correct.
France
•
For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used
indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13). For outdoor use, only
the 2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be used. For the latest requirements,
see www.arcep.fr.
The point of contact for regulatory matters is:
Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY
Regulatory wireless statements
This section contains the following regulatory information pertaining to wireless products:
•
•
•
•
•
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Mexico
Notice to users in Taiwan
Regulatory wireless statements
57
Chapter 10
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
58
Technical information
Notice to users in Mexico
Notice to users in Taiwan
Regulatory wireless statements
59
Chapter 10
60
Technical information
Index
A
W
after the support period 41
warranty 41
B
buttons, control panel 7
C
control panel
buttons 7
features 7
copy
specifications 48
customer support
warranty 41
E
environment
Environmental product stewardship
program 49
environmental specifications 48
I
interface card 31
N
network
interface card 31
P
phone support 40
phone support period
period for support 41
print
specifications 48
R
recycle
ink cartridges 50
regulatory notices
regulatory model identification
number 55
wireless statements 57
S
scan
scan specifications 48
system requirements 48
T
technical information
copy specifications 48
environmental specifications
print specifications 48
scan specifications 48
system requirements 48
48
61
62
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