EMV Chip Card - Old Line Bank
Your New Debit Card
is Even More Secure.
Chip Card Frequently Asked Questions
Q: What is a chip card?
A: A chip card uses an embedded microchip rather than a magnetic stripe to provide
added security at chip-enabled store terminals and ATMs.
Q: Why are you replacing my current magnetic stripe debit card with a
chip card?
A: Chip cards increase security and reduce fraud resulting from counterfeit.
Q: What type of new fraud prevention can I expect from my chip card?
A: Your new chip card comes with the latest in anti-fraud chip technology. Cards with
this technology have an embedded microchip that will validate your card by creating
unique transaction data each and every time you use it.
Q: Are there other benefits to chip cards?
A: Convenience while you travel is one additional benefit. Many other countries
already have adopted the chip card standard, so you can use your new chip card
when you travel, and it will work seamlessly with the global payments infrastructure.
Q: How is the chip card different from the magnetic stripe card?
A: The key difference is that chip cards aren’t swiped; they’re inserted into a reader.
When used with such readers, chip cards are more secure than magnetic stripe cards.
Previously, you may not have had the option to use your debit chip card with a chip
reader as they weren't always readily available. For this reason, your new chip card
will also include the magnetic stripe in case you encounter a merchant who does not
have a chip reader.
Q: Is my current magnetic stripe debit card risky to use?
A: We have a lot of security precautions in place to protect against fraud. The chip
card offers a higher level of security for chip-enabled point-of-sale transactions, but
current cards will continue to be secure — especially if you keep your PIN a secret,
regularly monitor card activity and immediately report lost or stolen cards.
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Your New Debit Card
is Even More Secure.
Chip Card Frequently Asked Questions
(continued)
Q: Do chip payments require signatures? Or PINs?
A: The terms “Signature” and “PIN” simply refer to how you authorize your
transaction. When your debit chip card is inserted into a chip-enabled terminal, it will
prompt you to either enter your four-digit PIN or sign for your transaction. If the
terminal is not chip enabled, just swipe the magnetic stripe. As before, your chip card
requires a PIN if you request a cash advance at an ATM.
Q: Is there a difference in how I use my chip card?
A: Yes, you will insert the chip end of the card face-up into the terminal. The card
stays in the terminal during the transaction, similar to the way some ATMs work today.
Next, follow the prompts to process your transaction. You will be prompted to
remove your card when your transaction is complete. Online purchases are
conducted in the same way as magnetic stripe cards today.
Q: When do I swipe? When do I insert?
A: When in doubt, swipe your card. If the terminal is chip enabled, it will recognize
that your card has a chip and will prompt you to insert it instead.
Q: Will chip cards work in older terminals and ATMs?
A: Yes. For the foreseeable future, chip cards will continue to work in older payment
terminals and ATMs.
Q: Are there additional fees associated with the chip debit card?
A: No additional fees apply to the new chip card.
Discover® and the Discover Acceptance Mark are service marks used by Old Line Bank under license from Discover Financial Services.
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