HP 3115m Maintenance and Service Guide

HP 3115m Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Microsoft and

Windows are U.S. registered trademarks of

Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: November 2011

Document Part Number: 667975-001

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 4

Display ................................................................................................................................... 5

Buttons .................................................................................................................................... 6

Keys ....................................................................................................................................... 8

Lights ...................................................................................................................................... 9

TouchPad .............................................................................................................................. 10

Front ..................................................................................................................................... 10

Left side ................................................................................................................................ 11

Right side .............................................................................................................................. 12

Bottom .................................................................................................................................. 13

3 Illustrated parts catalog .................................................................................................. 14

Service tag ............................................................................................................................ 15

Computer major components ................................................................................................... 16

Display assembly subcomponents ............................................................................................. 19

Mass storage devices ............................................................................................................. 21

Miscellaneous parts ................................................................................................................ 22

Sequential part number listing .................................................................................................. 23

4 Removal and replacement procedures ............................................................................ 25

Preliminary replacement requirements ....................................................................................... 25

Tools required ......................................................................................................... 25

Service considerations ............................................................................................. 25

Plastic parts ............................................................................................. 25

Cables and connectors ............................................................................. 25

Drive handling ......................................................................................... 26

Grounding guidelines .............................................................................................. 26

Electrostatic discharge damage .................................................................. 26

Packaging and transporting guidelines ........................................ 28

v

vi

Component replacement procedures ........................................................................................ 30

Service tag ............................................................................................................. 30

Computer feet ......................................................................................................... 31

Battery ................................................................................................................... 32

SIM ....................................................................................................................... 33

Display panel ......................................................................................................... 34

Webcamera module ................................................................................................ 35

WLAN module ........................................................................................................ 37

WWAN module ..................................................................................................... 39

RTC battery ............................................................................................................ 41

Hard drive ............................................................................................................. 43

Memory module ...................................................................................................... 45

Keyboard ............................................................................................................... 46

Display assembly .................................................................................................... 49

Top cover ............................................................................................................... 53

Speakers ................................................................................................................ 55

TouchPad button board ............................................................................................ 57

System board ......................................................................................................... 58

Power connector cable ............................................................................................ 60

Fan ....................................................................................................................... 61

Heat sink ................................................................................................................ 63

5 Setup Utility (BIOS) and System Diagnostics .................................................................... 65

Using Setup Utility .................................................................................................................. 65

Starting Setup Utility ................................................................................................ 65

Changing the language of Setup Utility ...................................................................... 65

Navigating and selecting in Setup Utility .................................................................... 66

Displaying system information ................................................................................... 66

Restoring factory settings in Setup Utility ..................................................................... 67

Exiting Setup Utility ................................................................................................. 67

Updating the BIOS .................................................................................................. 67

Determining the BIOS version .................................................................... 68

Downloading a BIOS update ..................................................................... 68

Using System Diagnostics ........................................................................................................ 69

6 Specifications ................................................................................................................. 70

Computer specifications .......................................................................................................... 70

11.6-inch display specifications ............................................................................................... 71

Hard drive specifications ........................................................................................................ 72

7 Backup and recovery ...................................................................................................... 73

Restore ................................................................................................................................. 73

Creating restore media ........................................................................................................... 74

Performing a system restore ..................................................................................................... 75

Restoring using the dedicated recovery partition (select models only) ............................. 75

Restoring using the restore media .............................................................................. 76

Changing the computer boot order ............................................................................ 76

Backing up and recovering your information ............................................................................. 77

Using Windows Backup and Restore ......................................................................... 78

Using Windows system restore points ........................................................................ 78

When to create restore points .................................................................... 78

Create a system restore point ..................................................................... 79

Restore to a previous date and time ............................................................ 79

8 Power cord set requirements .......................................................................................... 80

Requirements for all countries .................................................................................................. 80

Requirements for specific countries and regions ......................................................................... 81

9 Recycling ........................................................................................................................ 83

Index ................................................................................................................................. 84

vii

viii

1 Product description

Category

Product Name

Processors

Chipset

Graphics

Panel

Description

HP 3115m Notebook PC

AMD® E450 1.65-GHz processor (1.0-MB L2 cache, 1333-MHz, dual core, 18 W)

AMD E300 1.30-GHz processor (1.0-MB L2 cache, 1066-MHz, dual core, 18 W)

AMD A50M fusion controller hub (FCH)

AMD Radeon™ HD 6320 discrete-class graphics on computer models equipped with an AMD

E450 1.65-GHz processor

AMD Radeon HD 6310 discrete-class graphics on computer models equipped with an AMD E300

1.00-GHz processor

Support for Blu-ray playback with HD decode and DX11 support

11.6-in, high-definition (HD), light-emitting diode (LED), BrightView (1366×768) display; typical brightness: 200 nits

Memory

All display assemblies include 2 wireless local area network (WLAN) antenna cables

Supports 16:9 wide aspect ratio

Support for non-flush glass panel cover (non-PMMA)

Select computer model display assemblies include 2 wireless wide area network

(WWAN) antenna cables

Two customer-accessible/upgradable memory module slots

DDR3-1066-MHz single channel support

Supports up to 4096 GB of system RAM

Supports the following configurations:

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses

Customer-accessible

Serial ATA (SATA)

Supports Accelerometer hard drive protection

1

Category Description

Supports the following hard drives:

●

500-GB, 5400-rpm, 7.0-mm

●

320-GB, 5400-rpm, 7.0-mm

Supports the following mSATA solid-state drives:

●

160-GB solid-state drive

●


Optical drive External USB optical drive (computer USB ports support 2A current)

SATA

12.7mm tray load

Supports the following external optical drives:

●

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

●

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

Audio and video Single digital microphone

Beats Audio with Beats logo (support Beats hotkey [

Two integrated stereo speakers fn+b ])

HP TrueVision high-definition webcam (fixed, no tilt, 1280×800 by 30 frames per second)

2 Chapter 1 Product description

Category

Ports

Serviceability

Description

●

3-pin AC power

●

Audio-in (mono microphone), supports jack detection

●

Audio-out (stereo headphone), supports jack detection

●

HDMI version 1.3b supporting 1080p, 1920 ×1080 @ 60Hz

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 60 Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

97% Duracoat, island-style keyboard, no spill-resistance (in charcoal and linen white finishes) Keyboard/pointing devices

TouchPad with multi-touch gestures

Taps enabled as default

Power requirements Supports a 65-W PFC RC V 3-wire HP Smart AC adapter

Supports a 6-cell, 55-Whr, 2.55-Ah Li-ion battery

Security

Operating system

Security cable slot

Preinstalled:

●

Windows 7 Home Basic (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Professional (64- and 32-bit)

●

Windows 7 Starter 32-bit (only on computer models equipped with 2-GB memory)

●

DVD SSRD recovery solution

End-user replaceable parts:

●

AC adapter

●

Battery

●

Hard drive

●

Memory modules (2)

●

SIM

●

Solid-state drive

●

WLAN module

●

WWAN module

3

2 External component identification

4 Chapter 2 External component identification

Display

Item Component Description

(1)

(2)

(3)

(4)

(5)

Internal display switch

Internal microphone

Webcam

Turns off the display or initiates Sleep if the display is closed while the power is on.

WLAN antennas (2)*

NOTE: The display switch is not visible from the outside of the computer.

Send and receive wireless signals to communicate with WLANs.

WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with WWANs.

Records sound.

Records video and captures still photographs.

To use the webcam, select Start > All Programs >

CyberLink and Chat > CyberLink YouCam.

(6) Webcam light On: The webcam is in use.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and

Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Display 5

Buttons


Item

(1)

(2)

Component

Power button

QuickWeb button (select models only)

Description

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power

Options, or refer to the

HP Notebook Reference Guide.

●

When the computer is off or in Hibernation, press the button to open HP QuickWeb.

●

When the computer is in Microsoft Windows, press the button to open the default Web browser.

●

When the computer is in HP QuickWeb, press the button to open the Web browser.

QuickWeb allows you to browse the Internet, communicate with others using Skype, and explore other

HP QuickWeb programs. When the computer is off or in

Hibernation, you can press the QuickWeb button to access these features without waiting for the operating system to start.

NOTE: For more information, refer to the HP

QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not start

QuickWeb or perform any action or function in QuickWeb.

Buttons 7

Keys

Item

(1)

(2)

(3)

(4)

(5)

Component esc key fn key

Windows logo key

Windows applications key

Action keys

Description

Displays system information when pressed in combination with the fn key.

Displays system information when pressed in combination with the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Execute frequently used system functions.


Lights

Item

(1)

(2)

(3)

(4)

(5)

Component

Power light

Mute light

Wireless light

Caps lock light

TouchPad light

Description

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

●

White: An integrated wireless device, such as a

WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

On: Caps lock is on.

●

On: The TouchPad is on.

●

Off: The TouchPad is off.

Lights 9

TouchPad

Front

Item

(1)

(2)

(3)

(4)

(5)

Component

TouchPad light

TouchPad on/off button

TouchPad zone

TouchPad left button

TouchPad right button

Component

Speakers (2)

Description

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

Turns the TouchPad on and off. Quickly double-tap the

TouchPad on/off button to turn the TouchPad on and off.

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Functions like the right button on an external mouse.

Description

Produce sound.


Left side

(6)

(7)

(3)

(4)

Item

(1)

(2)

(5)

Component

Power connector

Battery light

Security cable slot

Vent

Hard drive light

HDMI port (select models only)

USB port (2)

Description

Connects an AC adapter.

●

White: The computer is connected to external power. If a battery installed, the battery is fully charged.

●

Amber: The computer is connected to external power and the battery is charging.

●

Off: The computer is not connected to external power.

●

Blinking: The computer is in the Sleep state.

Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart Hard

Drive Protection, refer to the HP Notebook

Reference Guide.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

Connects an optional USB device.

Left side 11

Right side

(3)

(4)

(5)

(6)

Item

(1)

(2)

Component

Digital Media Slot

Audio-out (headphone) jack

Audio-in (microphone) jack

USB 2.0 ports (2)

External monitor port

RJ-45 (network) jack

Description

Supports the following digital card formats:

●

MultiMediaCard

●

SD Card

●

Secure Digital High-Capacity (SDHC) Card

●

Secure Digital Extended Capacity (SDxC) Card

Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety, and

Environmental Notices.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Connect optional USB 2.0 devices.

Connects an external VGA monitor or projector.

Connects a network cable.


Bottom

Item

(1)

(2)

(3)

(4)

Component

Battery bay

SIM slot (select models only)

Battery/service cover latch

Vent

(5) Service cover

Description

Holds the battery.

Supports a wireless subscriber identity module (SIM). The

SIM slot is located inside the battery bay.

Releases the battery from the battery bay.

Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Provides access to the hard drive bay, a memory module slot, the SIM slot (select models only), the WLAN module, and the WWAN module (select models only).

Bottom 13

3 Illustrated parts catalog

14 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(4)

(5)

Item

(1)

(2)

(3)

Description

Product name

Serial number (s/n)

Part number/Product number (p/n)

Warranty period

Model description

Function

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

This number describes the duration of the warranty period for the computer.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

Service tag 15

Computer major components


(13)

(14)

(15)

(7)

(8)

(9)

(10)

(11)

(12)

(4)

(5)

(6)

Item

(1)

(3)

(2)

Component Spare part number

Display assembly: The display assembly is spared at the subcomponent level only. For display assembly spare part information, see

Display assembly subcomponents on page 19

.

Keyboard in charcoal finish (includes keyboard cable):

For use in Brazil

For use in Canada

659500-201

659500-121

For use in Latin America

For use in the United States

Top cover in charcoal finish (includes power button board and cable and TouchPad and TouchPad cable):

Speakers (includes cables)

TouchPad button board (includes cable)

System board (includes processor and replacement thermal material):

For use only with computer models equipped with an AMD E450 processor and

WWAN capability

For use only with computer models equipped with an AMD E450 processor but not

WWAN capability

For use only with computer models equipped with an AMD E300 processor and

WWAN capability


WWAN capability

659500-161

659500-001

659513-001

659508-001

664993-001

659512-001

659511-001

659510-001

659509-001

Power connector cable (includes bracket)

Heat sink (includes replacement thermal material)

Fan

Base enclosure (includes battery release latch)

RTC battery:

For use only on computer models with WWAN compatibility

For use only on computer models without WWAN compatibility

664995-001

664999-001

665000-001

659496-001

664994-001

599516-001

Memory modules (2, PC3, 10600, 1333-MHz):

621569-001

621565-001

632155-001 HP hs2340 HSPA+ Mobile Broadband Module WWAN module

Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS

Combo Adapter

630813-001

Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 664913-001):

500-GB, 5400-rpm, SATA, 7.0-mm 669299-001

Computer major components 17

Item

(16)

(17)

(18)

Component

320-GB, 5400-rpm, SATA, 7.0-mm

Solid-state drive:



Hard Drive Hardware Kit (not illustrated, includes the hard drive bracket, connector cable, isolators, and screws)

NOTE:

See Mass storage devices on page 21 for more Hard Drive Hardware

Kit information.

Service cover in charcoal finish (includes two rubber feet and shielding):

Rubber Kit (includes two rear corner covers and two rubber feet)

6-cell, 55-Whr, 2.55-Ah Li-ion battery

Spare part number

645193-001

659933-001

675097-001

664913-001

659503-001

664996-001

646757-001


Display assembly subcomponents

Item

(1)

(2)

(3a)

(3b)

(4)

Component

Display bezel (includes display lid switch magnet)

Webcamera module

Display Hinge Kit,includes:

Left and right hinges

Left and right hinge brackets

11.6-in, LED, HD, BrightView SVA display panel


669025-001

659516-001

659499-001

668353-001

Display assembly subcomponents 19

(7)

Item

(5)

(6)

Component

Display Cable Kit (includes display panel cable and webcamera module cable)

Wireless Antenna Kit (includes left and right WLAN antenna cables and transceivers and left and right WWAN antenna cables and transceivers)

Display enclosure (in charcoal finish):

For use with computer models equipped with WLAN only capability (includes WLAN antenna cables and transceivers):

For use with computer models equipped with WLAN and WWAN capability (WLAN antenna cables and transceivers and WWAN antenna cables and transceivers):


659498-001

659492-001

659493-001

671685-001


Mass storage devices

Item

(1)

(3a)

(3b)

(2)

(3c)

Component Spare part number

Hard drive (does not include the hard drive bracket, connector cable, isolators, or screws):

500-GB, 5400-rpm, SATA, 7.0-mm

320-GB, 5400-rpm, SATA, 7.0-mm

Solid-state drive:



Hard Drive Hardware Kit, includes:

Hard drive bracket

Hard drive connector cable

Hard drive isolators

669299-001

645193-001

659933-001

675097-001

Mass storage devices 21

Item

(4)

Component

Screws (not illustrated)

External optical drive:

Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

Miscellaneous parts

Component

65-W PFC RC V 3-wire HP Smart AC adapter

HP lock:

HP keyed cable lock

HP notebook combination lock

HP USB optical mouse

Power cord (3-pin, black, 1.83-m):

For use in Argentina

For use in Brazil

For use in North America

Screw Kit


659941-001

659940-001


609939-001

626729-001

591699-001

434594-001

490371-D01

490371-202

490371-001

659507-001


Sequential part number listing

659496-001

659498-001

659499-001

659500-001

659500-121

659500-161

659500-201

659503-001

659507-001

659508-001

659509-001


434594-001

490371-001

490371-202

490371-D01

591699-001

599516-001

609939-001

621565-001

621569-001

626729-001

630813-001

632155-001

645193-001

646757-001

659492-001

659493-001

659510-001

Description

HP USB optical mouse

Power cord for use in North America (3-pin, black, 1.83-m)

Power cord for use in Brazil (3-pin, black, 1.83-m)

Power cord for use in Argentina (3-pin, black, 1.83-m)

HP notebook combination lock

RTC battery for use only with computer models without WWAN capability

HP Smart AC Adapter RC V 3-wire for use in all countries and regions except India

2-GB memory module (PC3, 10600, 1333-MHz)


HP keyed cable lock

Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter

HP hs2340 HSPA+ Mobile Broadband Module

320-GB, 5400-rpm hard drive only (does not include bracket, connector cable, isolators, or screws;

SATA, 7.0-mm)

6-cell, 55-Whr, 2.55-Ah Li-ion battery

Wireless Antenna Kit (inclues WLAN and WWAN antenna cables and transceivers)

Display enclosure for use with computer models equipped with WLAN only capability in charcoal finish (includes WLAN antenna cables and transceivers)

Base enclosure (includes battery release latch)

Display Cable Kit (includes display panel cable and webcamera module cable)

Display Hinge Kit (includes left and right display hinges)

Keyboard in charcoal finish for use in the United States (includes keyboard cable)

Keyboard in charcoal finish for use in Canada (includes keyboard cable)

Keyboard in charcoal finish for use in Latin America (includes keyboard cable)

Keyboard in charcoal finish for use in Brazil (includes keyboard cable)

Service cover in charcoal finish (includes two rubber feet and shielding)

Screw Kit

Speaker Kit (includes left and right speakers and cable)

System board for use only with computer models equipped with an AMD E300 processor but not

WWAN capability (includes processor and replacement thermal material)

System board for use only with computer models equipped with an AMD E300 processor and


Sequential part number listing 23

659516-001

659933-001

659940-001

659941-001

664913-001

664993-001

664994-001

664995-001

664996-001

664999-001

665000-001

668353-001

669025-001

669299-001


659511-001

659512-001

659513-001

671685-001

675097-001

Description

System board for use only with computer models equipped with an AMD E450 processor but not


System board for use only with computer models equipped with an AMD E450 processor and


Top cover in charcoal finish (includes power button board and cable and TouchPad and

TouchPad cable)

Webcamera module (includes double-sided adhesive)

160-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)

External DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

External Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive

Hard Drive Hardware Kit (includes bracket, connector cable, isolators, and screws)

TouchPad button board (includes cable)

RTC battery for use only with computer models with WWAN capability

Power connector cable (includes bracket)

Rubber Kit (includes two rear corner covers and two rubber feet)

Heat sink (includes replacement thermal material)

Fan

11.6-in, LED, HD, BrightView SVA display panel

Display bezel (includes display lid switch magnet)

500-GB, 5400-rpm hard drive only (does not include bracket, connector cable, isolators, or screws;

SATA, 7.0-mm)

Display enclosure for use with computer models equipped with WLAN and WWAN capability in charcoal finish (includes WLAN antenna cables and transceivers and WWAN antenna cables and transceivers)

128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws)


4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements 25

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

26 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

Relative humidity

10% 40%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V


Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

● Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

● Avoid contact with pins, leads, or circuitry.

● Turn off power and input signals before inserting or removing connectors or test equipment.


Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastics

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V


Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 44 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number

provided on the service tag. The battery must be removed to access the service tag. See Battery on page 32 for battery removal procedures.

Item

(1)

(2)

Component

Product name

Serial number (s/n)


Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

Item

(3)

(4)

(5)

Component

Part number/Product number (p/n)

Warranty period

Model description

Description

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

This number describes the duration of the warranty period for the computer.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

Computer feet

The computer feet are adhesive-backed rubber pads. There are 2 oblong rubber feet that attach to the rear corner covers as indicated in the following illustration. These feet are available in the Rubber Kit, spare part number 664996-001.

Component replacement procedures 31

Battery

Description

6-cell, 55-Whr, 2.55-Ah Li-ion battery


646757-001

Before disassembling the computer, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1.

Slide the battery/service cover latch (1) to release the battery.

2.

Pivot the front edge of the battery (2) up and back.

3.

Remove the battery from the computer.

To insert the battery:

1.

Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2.

Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release latch will automatically lock into place.)


SIM

NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 32 ).

Remove the SIM:

1.

Press in on the SIM (1) to release it from the SIM slot.

2.

Remove the SIM (2) from the SIM slot.

Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.


Display panel

Description

11.6-in, LED, HD, BrightView SVA display panel


668353-001

Before removing the display panel, follow these steps:

1.


2.


3.


4.

Remove the battery (see

Battery on page 32 ).

5.

Remove the service cover (see

WLAN module on page 37 ).

Remove the display panel:

1.

Turn the computer right-side up, with the front toward you.

2.

Open the computer.

3.

Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.

4.

Remove the display bezel (4). The display bezel includes the display hinge covers and the lid switch magnet and is available using spare part number 669025-001.

5.

Remove the four Phillips PM2.0×3.6 screws (1) that secure the display panel to the display enclosure.


6.

Swing the top edge of the display panel (2) forward until it rests on the keyboard.

7.

Detach the adhesive strip (3) that secures the display panel cable to the display panel.

8.

Disconnect the display panel cable (4) from the display panel.

9.

Remove the display panel.

Reverse this procedure to install the display bezel and panel.

Webcamera module

Description

Webcamera module


659516-001

Before removing the webcamera module, follow these steps:

1.


2.


3.


4.


5.

Remove the display bezel (see Display panel on page 34 ).

6.

Remove the display panel (see

Display panel on page 34 ).


Remove the webcamera module:

1.

Release the webcamera module (1) from the display enclosure. (The webcamera module is attached to the display enclosure with double-sided tape)

2.

Disconnect the webcamera module cable (2) from the webcamera module.

3.

Remove the webcamera module.

Reverse this procedure to install the webcamera module.


WLAN module

Description

Ralink 3592BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter


630813-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1.


2.


3.


4.


Remove the WLAN module:

1.

Firmly slide and hold the battery/service cover latch (1) to the left to release the service cover, and then slide the service cover (2) toward the front of the computer as far as it will slide.

2.

Remove the service cover (3) by lifting it straight up.


3.

Remove the service cover. The service cover is available using spare part number 659503-001.

4.

Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2

WLAN antenna cable is connected to the WLAN module #2 terminal.

5.

Remove the Phillips PM2.0×3.7 screw (2) that secures the WLAN module to the system board.

(The WLAN module tilts up.)

6.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the memory module slot.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.


WWAN module

NOTE: This section applies only to computer models equipped with an Intel processor.

Description

HP hs2340 HSPA+ Mobile Broadband Module


632155-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WWAN module, follow these steps:

1.


2.


3.


4.


5.


WLAN module on page 37

).

Remove the WWAN module:

1.

Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.

NOTE: The red WLAN antenna cable is connected to the WWAN module #1 terminal. The blue

WWAN antenna cable is connected to the WWAN module #2 terminal.

2.

Remove the Phillips PM2.0×3.7 screw (2) that secures the WWAN module to the system board.

(The WWAN module tilts up.)


3.

Remove the WWAN module by pulling the module away from the slot at an angle (3).

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the memory module slot.

NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.


RTC battery

Description

For use only on computer models with WWAN compatibility

For use only on computer models without WWAN compatibility


664994-001

599516-001

Before removing the RTC battery, follow these steps:

1.


2.


3.


4.


5.



).

Remove the RTC battery:

NOTE: Steps 1 and 2 apply to computer models with WWAN capability. See step 3 for RTC battery removal information on computer models without WLAN capability.

1.

Disconnect the RTC battery cable (1) from the system board.


2.

Remove the RTC battery (2). (The RTC battery is attached to the system board with doublesided tape.)

Reverse this procedure to install the RTC battery on a computer model with WWAN capability.

NOTE: Step 3 applies to computer models without WLAN capability. See steps 1 and 2 for RTC battery removal information on computer models with WWAN capability.

3.

Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery on computer models with WLAN capability. When installing the RTC battery, make sure the “+” sign faces up.


Hard drive

NOTE: The hard drive spare part kit does not include the hard drive bracket, connector cable, isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 664913-001.

Description

500-GB, 5400-rpm, SATA, 7.0-mm

320-GB, 5400-rpm, SATA, 7.0-mm


669299-001

645193-001

Before removing the hard drive, follow these steps:

1.


2.


3.


4.


5.



).

Remove the hard drive:

1.

Disconnect the hard drive connector cable (1) from the system board.

2.

Remove the Phillips PM2.5×5.7 screw (2) that secures the hard drive to the computer.

3.

Use the tab (3) on the hard drive bracket to lift the left side of the hard drive until it rests at an angle.


4.

Slide the hard drive (4) up and to left at an angle and out of the hard drive bay.

5.

If it is necessary to replace the connector cable (1), the screws (2), the bracket (3), or the isolators (4), remove and replace the components. The bracket, connector cable, isolators, and screws are available in the Hard Drive Hardware Kit, spare part number 664913-001.

Reverse this procedure to reassemble and install the hard drive.


Memory module

Description




621569-001

621565-001

Before removing a memory module, follow these steps:

1.


2.


3.


4.


5.



).

Remove the memory module:

1.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.

2.

Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.


Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

For use in country or region: Spare part number: For use in country or region:

Keyboard in charcoal finish:

For use in Brazil

For use in Canada

659500-201

659500-121

For use in Latin America

For use in the United States

Spare part number:

659500-161

659500-001

Before removing the keyboard, follow these steps:

1.


2.


3.


4.



5.



Remove the keyboard:

1.

Remove the two rubber feet (1) that are attached to the rear corner covers. The rubber feet are attached to the rear corner covers by double-sided tape and are included in the Rubber Kit, spare part number 664996-001.

2.

Remove the two Phillips PM2.0×5.7 screws (2) that secure the rear corner covers to the computer.

3.

Remove the rear corner covers (3). The rear corner covers are included in the Rubber Kit, spare part number 664996-001.


4.

Remove the three Phillips PM2.0×5.7 screws that secure the keyboard to the computer.

5.

Rest and secure the computer on its right side.

6.

Partially open the computer.

7.

Insert a screwdriver or similar thin tool into the keyboard release opening, and then press on the back of the keyboard until the keyboard disengages from the computer.


8.

Turn the computer right-side up with the front toward you.

9.

Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward until it rests upside down on the palm rest.

10.

Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.

11.

Remove the keyboard (3).

Reverse this procedure to install the keyboard.


Display assembly

NOTE: The display assembly subcomponents are spared as individual components.

Before removing the display assembly subcomponents, follow these steps:

1.


2.


3.


4.


5.



).

6.

Remove the rear covers (see Keyboard on page 46 ).

Remove the display assembly subcomponents:

1.

Release the wireless antenna cables (1) from the clips (2) and routing channel built into the base enclosure.

2.

Disconnect the display panel cable (3) from the system board.

3.

Release the display panel cable (4) from the clip built into the base enclosure.

4.

Remove the two Phillips PM2.0×5.7 screws (1) that secure the display assembly to the computer.


5.

Remove the display assembly (2).

NOTE: See

Display panel on page 34

and Webcamera module on page 35 for display bezel,

display panel, and webcamera module removal procedures.

6.

If it is necessary to replace the hinges: a.

Remove the display assembly.

b.

Remove the display bezel.

c.


d.

Remove the four Phillips PM2.0×4.2 (1) screws that secure the hinges to the display enclosure.


e.

Remove the hinges (2). The hinges are available in the Display Hinge Kit, spare part number

659499-001.

7.

If it is necessary to replace the display panel cable: a.


b.


c.


d.

Remove the left display hinge.

e.

Release the webcamera cable (1) from the display enclosure. (The webcamera cable is attached to the display enclosure with double-sided tape.) f.

Release the display panel cable from the clip (2) built into the display enclosure near the left display hinge area.


g.

Remove the display panel cable (3). The display panel cable is available in the Display

Cable Kit, spare part number 659498-001.

8.

If it is necessary to replace the wireless antenna cables and transceivers: a.


b.


c.


d.

Remove the display hinges.

e.

Remove the Phillips PM2.0×4.2 screw (1) that secures the right enclosure bracket to the display enclosure.

f.

Remove the left and right enclosure brackets (2). The left and right display enclosure brackets are included in the Display Hinge Kit, spare part number 659499-001.

g.

Release the wireless antenna cables (3) from the clips (4) and routing channels built into the display enclosure.

h.

Detach the WLAN transceivers (5) from the display enclosure. (The transceivers are attached to the display enclosure with double-sided tape.)


i.

Remove the wireless antenna cables and transceivers (6). The WLAN antenna are available in the Wireless Antenna Kit, spare part number 659492-001.

Reverse this procedure to reassemble and install the display assembly.

Top cover

Description

Top cover in charcoal finish (includes power button board and cable and TouchPad and

TouchPad cable)


659513-001

Before removing the top cover, follow these steps:

1.


2.


3.


4.


5.



).

6.

Remove the keyboard (see Keyboard on page 46 ).

7.

Remove the display assembly (see Display assembly on page 49 ).

When replacing the top cover, be sure that the TouchPad button board and cable (see

TouchPad button board on page 57 ) and speakers (see

Speakers on page 55 ) are removed from the defective

top cover and installed on the replacement top cover.


Remove the top cover:

1.

Close the computer.

2.

Turn the computer upside down, with the front toward you.

3.

Remove the seven Phillips PM2.5×7.0 screws that secure the top cover to the computer.

4.

Turn the computer right-side up, with the front toward you.

5.

Open the computer.

6.

Disconnect the following cables from the system board:

(1) Power button board cable

(2) TouchPad button board cable

(3) Speaker cable


7.

Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the computer.

8.

Lift the rear edge of the top cover (1) until the left and right sides disengage from the base enclosure.

9.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Speakers

Description

Speaker Kit (includes left and right speakers and cable)


659508-001

Before removing the speakers, follow these steps:

1.


2.



3.


4.


Battery on page 32 ), and then remove the following components:

a.

Service cover (see WLAN module on page 37

) b.

Keyboard (see

Keyboard on page 46 )

c.

Top cover (see

Top cover on page 53 )

Remove the speakers:

1.

Turn the top cover upside down, with the front edge toward you.

2.

Release the speaker cables from the clips built into the TouchPad (1) and top cover (2).

3.

Release the speakers from the clips (3) built into the top cover.

4.

Remove the speakers and cables (4).

Reverse this procedure to install the speakers.


TouchPad button board

Description

TouchPad button board (includes cable)


664993-001

Before removing the TouchPad button board, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 32 ), and then remove the following components:

a.

Service cover (see WLAN module on page 37 )

b.

Keyboard (see


c.

Top cover (see Top cover on page 53 )

Remove the TouchPad button board and cable:

1.

Turn the top cover upside down, with the front edge toward you.

2.

Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the

TouchPad cable (1) from the TouchPad button board.

3.

Remove the two Phillips PM2.0×3.8 screws (2) that secure the TouchPad button board to the top cover.


4.

Remove the TouchPad button board (3) and cable.

Reverse this procedure to install the TouchPad button board and cable.

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description

For use only with computer models equipped with an AMD E450 processor and WWAN capability


WWAN capability

For use only with computer models equipped with an AMD E300 processor and WWAN capability


WWAN capability


659512-001

659511-001

659510-001

659509-001

Before removing the system board, follow these steps:

1.


2.


3.


4.



5.

Remove the WLAN module (see



6.

Remove the WWAN module (see WWAN module on page 39 ).

7.

Disconnect the hard drive connector cable from the system board (see

Hard drive on page 43 ).

8.

Remove the keyboard (see Keyboard on page 46 ).

9.

Disconnect the display panel cable from the system board (see

Display assembly on page 49

).

10.

Remove the top cover (see

Top cover on page 53

).

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

SIM (see SIM on page 33

)

● RTC battery (see

RTC battery on page 41 )

●

Memory module (see

Memory module on page 45

)

●

Power connector cable (see Power connector cable on page 60

)

● Fan (see

Fan on page 61

)

● Heat sink (see

Heat sink on page 63 )

Remove the system board:

1.

Lift the left side of the system board (1) until it rests at an angle.

2.

Remove the system board (2) by sliding it up and to the left at an angle.

Reverse this procedure to install the system board.


Power connector cable

Description

Power connector cable (includes bracket)


664995-001

Before removing the power connector cable, follow these steps:

1.


2.


3.


4.


Battery on page 32 ), and then remove the following components:

a.

Service cover (see WLAN module on page 37

) b.

Keyboard (see


c.

Top cover (see

Top cover on page 53 )

d.

System board (see

System board on page 58 )

Remove the power connector cable:

1.

Turn the system board upside down, with the right side toward you.

2.

Disconnect the power connector cable (1) from the system board.

3.

If necessary, separate the power connector bracket (2) from the power connector.

Reverse this procedure to install the power connector cable and bracket.


Fan

Description

Fan


665000-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see


c.


d.

System board (see


Remove the fan:

1.

Turn the system board upside down, with the front toward you.

2.

Disconnect the fan cable (1) from the system board.

3.

Remove the two Phillips PM2.0×4.6 screws (2) that secure the fan to the system board.


4.

Remove the fan (3).

Reverse this procedure to install the fan.


Heat sink

Description

Heat sink (includes replacement thermal material)


664999-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the heat sink, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see


c.


d.

System board (see


Remove the heat sink:

1.

Turn the system board upside down, with the front toward you.

2.

Loosen the captive screws (1) that secure the heat sink to the system board.

NOTE: The number of screws used to secure the heat sink to the system board varies by computer model.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.

3.

Remove the heat sink (2).


NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.

The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

Reverse this procedure to install the heat sink.


5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.

Starting Setup Utility

NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if

USB legacy support is enabled.

To start Setup Utility, follow these steps:

1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

2.

Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1.

Start Setup Utility.

2.

Use the arrow keys to select System Configuration > Language, and then press enter .

3.

Use the arrow keys to select a language, and then press enter .

4.

When a confirmation prompt with your language selected is displayed, press enter .

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter .

Your change takes effect immediately.

Using Setup Utility 65

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1.


●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter , or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.

● To close open dialog boxes and return to the main Setup Utility screen, press esc , and then follow the on-screen instructions.

2.


To exit Setup Utility menus, choose one of the following methods:

●

To exit Setup Utility menus without saving your changes, press the esc key, and then follow the onscreen instructions.

– or –

Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

● To save your changes and exit Setup Utility menus, press f10 , and then follow the onscreen instructions.

– or –

Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press enter .

Your changes go into effect when the computer restarts.

Displaying system information

1.

Start Setup Utility.

2.

Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter .

66 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Restoring factory settings in Setup Utility

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1.


2.


3.

Use the arrow keys to select Exit > Load Setup Defaults.

4.

Follow the on-screen instructions.

5.

To save your changes and exit, press f10 , and then follow the on-screen instructions.

– or –

Use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Using Setup Utility 67

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn

+esc (if you are already in Windows) or by using Setup Utility.

1.

Start Setup Utility (BIOS).

2.

Use the arrow keys to select Main.

3.

To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1.

Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and drivers update.

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.

3.

At the download area, follow these steps: a.

Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

68 Chapter 5 Setup Utility (BIOS) and System Diagnostics

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.

Windows 7—Open Windows Explorer by selecting Start > Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins.

5.

Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

●

Start-up test—This test analyzes the main computer components that are required to start the computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f2 .

2.

Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc .

Using System Diagnostics 69

6 Specifications

Computer specifications

Metric

Dimensions

Width 29.16 cm

Depth

Height (front to back)

Weight

With 6-cell battery

With 3-cell battery

Input power

Operating voltage and current

2.15 cm

2.11 to 3.19 cm

1.60 kg

1.46 kg

18.5 V dc @ 3.5 A - 65 W

U.S.

11.48 in

8.46 in

0.83 to 1.26 in

3.53 lb

3.22 lb

Temperature

Operating

Nonoperating

Relative humidity (noncondensing)

5°C to 35°C

-20°C to 60°C

41°F to 95°F

-4°F to 140°F

Operating

Nonoperating

Maximum altitude (unpressurized)

Operating

10% to 90%

5% to 95%

-15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.

70 Chapter 6 Specifications

11.6-inch display specifications

Metric

Dimensions

Height 14.70 cm

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

25.90 cm

29.50 cm

Up to 16.8 million

200:1 (typical)

200 nits (typical)

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

U.S.

5.79 in

10.20 in

11.61 in

0.197 mm × 0.197 mm

1366 × 768

RGB vertical stripe

LED

80 × 25

2.0 W

±65° horizontal, ±50° vertical (typical)

11.6-inch display specifications 71

Hard drive specifications

*640-GB

Dimensions

Height 9.5 mm

Length

Width

Weight

Interface type

100.2 mm

69.9 mm

98 g

SATA

Transfer rate

Synchronous (maximum)

Security

106 MB/sec

ATA security

Seek times (typical read, including setting)

*500-GB

9.5 mm

100.4 mm

69.9 mm

110 g

SATA

1.1 GB/sec

ATA security

*320-GB

9.5 and 7.0 mm

100.4 mm

69.9 mm

110 g

SATA

1.1 GB/sec

ATA security

Single track

Average (read/write)

Maximum

Logical blocks

1.5 ms

12/13 ms

24 ms

1,250,263,728

1.5 ms

11/13 ms

22 ms

976,773,168

1.5 ms

11/13 ms

22 ms

628,142,448

Disk rotational speed 5400 rpm

Operating temperature

7200 and 5400 rpm 7200 and 5400 rpm

0°C to 60°C (32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

*250-GB

9.5 and 7.0 mm

100.4 mm

69.9 mm

110 g

SATA

1.1 GB/sec

ATA security

1.5 ms

11/13 ms

22 ms

488,397,168

5400 rpm

72 Chapter 6 Specifications

7 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.

This chapter provides information on the following topics:

●

Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)

● Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

● Backing up your information

●

Recovering a program or driver

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click

Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.

CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE: Recovery discs have been included if your computer does not have a recovery partition.

Restore 73

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.

NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

Guidelines:

●

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

● The computer must be connected to AC power during this process.

●

Only one set of recovery discs or one recovery flash drive can be created per computer.

NOTE: If you are creating recovery discs, number each disc before inserting into the optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open Recovery Manager, you will be prompted to continue the backup creation process.

To create a set of recovery discs or a recovery flash drive:

1.

Select Start > All Programs > Recovery Manager > Recovery Media Creation.

2.


74 Chapter 7 Backup and recovery

Performing a system restore

Recovery Manager software allows you to repair or restore the computer to its original factory state.

Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail. A system restore should be used as a final attempt to correct computer issues.

Note the following when performing a system restore:

●

You can restore only the system that you have previously backed up. HP recommends that you use

HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.

●

Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

●

Recovery Manager restores only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Restoring using the dedicated recovery partition

(select models only)

When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,

Internet favorites and settings during this process.

To restore the computer from the recovery partition, follow these steps:

1.

Access Recovery Manager in either of the following ways:

●

Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

●

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11

(System Recovery)” message is displayed on the screen.

2.

Click System Recovery in the Recovery Manager window.

3.


Performing a system restore 75

Restoring using the restore media

1.

If possible, back up all personal files.

2.

Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE: If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed.

3.

Press f9 at system bootup.

4.

Select the optical drive or the flash drive.

5.


Changing the computer boot order

To change the boot order for recovery discs:

1.

Restart the computer.

2.

Press esc while the computer is restarting, and then press f9 for boot options.

3.

Select Internal CD/DVD ROM Drive from the boot options window.

To change the boot order for recovery flash drive:

1.

Insert the flash drive into a USB port.

2.

Restart the computer.

3.

Press esc while the computer is restarting, and then press f9 for boot options.

4.

Select the flash drive from the boot options window.


Backing up and recovering your information

It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.

How completely you are able to recover your system depends on how recent your backup is.

NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted.

You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:

●

At regularly scheduled times

TIP: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Guidelines:

●

Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to Using Windows system restore points.

●

Store personal files in the Documents library and back up this folder periodically.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences.

To create a screen shot:

1.

Display the screen you want to save.

2.

Copy the screen image:

To copy only the active window, press alt+prt sc .

To copy the entire screen, press prt sc .

3.

Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

4.

Save and print the document.

Backing up and recovering your information 77

Using Windows Backup and Restore

Guidelines:

●

Be sure that the computer is connected to AC power before you start the backup process.

●

Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.

To create a backup:

1.

Select Start > Control Panel > System and Security > Backup and Restore.

2.

Follow the on-screen instructions to schedule and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of the computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Using Windows system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your files and settings.

When to create restore points

●

Before you add or modify software or hardware

●

Periodically, whenever the computer is functioning optimally

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.


Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.


Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.


Backing up and recovering your information 79

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

● The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

80 Chapter 8 Power cord set requirements

Requirements for specific countries and regions

Country/region

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

Denmark

Finland

France

Germany

India

Israel

Italy

Japan

The Netherlands

New Zealand

Norway

The People's Republic of China

Saudi Arabia

Singapore

South Africa

South Korea

Sweden

Switzerland

Taiwan

Thailand

The United Kingdom

CCC

SASO

PSB

SABS

KTL

SEMKO

SEV

BSMI

TISI

ASTA

VDE

ISI

SII

IMQ

JIS

KEMA

SANZ

NEMKO

Accredited agency

IRAM

SAA

OVE

CEBEC

ABNT

CSA

IMQ

DEMKO

FIMKO

UTE

1

6

5

1

1

1

1

1

4

7

1

1

3

1

1

1

1

1

1

1

1

1

1

2

1

1

Applicable note number

1

1

Requirements for specific countries and regions 81

Country/region Accredited agency Applicable note number

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark.

UL file number must be on each element.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.

5.

The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.

6.

The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.

7.

For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI or ASTA marks.

82 Chapter 8 Power cord set requirements

9 Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle .

83

Index

A

AC adapter, spare part number

22, 23

Action keys 8

antenna

locations 5

removal 52

spare part number 20, 23, 53

Antenna Kit, spare part number

20, 53

audio, product description 2

audio-in jack 12 audio-out jack 12

B base enclosure, spare part

number 17, 23

battery

removal 32


battery bay 13 battery/service cover latch 13

Blu-ray ROM DVD±R/RW Super

Multi Double-Layer Drive

precautions 26

spare part number 22, 24

bottom components 13

button components 6

buttons

power 7

QuickWeb 7

TouchPad 10

TouchPad on/off 10

C

cables, service considerations 25

caps lock light 9

chipset, product description 1

components

bottom 13

buttons 6

display 5

front 10

keys 8

left-side 11

lights 9

right-side 12

TouchPad 10

computer feet

locations 31 spare part number 31

computer major components 16

computer part number 31

computer specifications 70

connectors, service

considerations 25

D

Digital Media Slot 12

display

components 5

specifications 71

display assembly

removal 49

subcomponents 19

display bezel

removal 34


Display Cable Kit, spare part

number 20, 23, 52

display enclosure, spare part

numbers 20, 23, 24

Display Hinge Kit, spare part

number 19, 23, 51

display panel

product description 1

removal 34


display panel cable

removal 51


display switch 5

drives, preventing damage 26

DVD±RW and CD-RW Super Multi

Double-Layer Combo Drive

precautions 26


E

electrostatic discharge 26

equipment guidelines 29

esc key 8

Ethernet, product description 2

external media cards, product

description 2

external monitor port 12

F fan

removal 61

feet


locations 31 spare part number 31

fn key 8

front components 10

G

graphics, product description 1

grounding guidelines 26

guidelines

equipment 29

grounding 26

packaging 28

84 Index

transporting 28 workstation 28

H hard drive

precautions 26


removal 43

spare part numbers 17, 21,

23, 24, 43

specifications 72

hard drive bracket

illustrated 21

removal 44

hard drive connector cable

illustrated 21

removal 44

Hard Drive Hardware Kit, spare

part number 18, 21, 24, 43

hard drive isolators

illustrated 21

removal 44

hard drive light 11

HDMI port 11

headphone jack 12

heat sink

removal 63


hinge

removal 50


J jacks

audio-in 12 audio-out 12 headphone 12 microphone 12 network 12

RJ-45 12

K

key components 8

keyboard


removal 46


46

keys

Action 8 esc 8 fn 8

Windows applications 8

Windows logo 8

L

left-side components 11

light components 9

lights

battery 11

caps lock 9

hard drive 11

mute 9 power 9

TouchPad 9, 10

webcam 5

wireless 9

lock, spare part numbers 22, 23

M mass storage device

precautions 26

removal 43

spare part numbers 21, 43

memory module


removal 45


45

microphone

location 5


microphone jack 12

model description 31

model name 1

monitor port 12

mouse, spare part number 22, 23

mute light 9

N

network jack 12

O operating system, product

description 3

optical drive

precautions 26



P

packaging guidelines 28

plastic parts, service

considerations 25

pointing device, product

description 3

ports

external monitor 12

HDMI 11

monitor port 12


USB 11, 12

power button 7

power connector 11

power connector cable

removal 60


power cord

set requirements 80


power light 9

power requirements, product

description 3

processor, product description 1

product description

audio 2

chipset 1 display panel 1

Ethernet 2 external media cards 2

graphics 1 hard drives 1

keyboard 3

memory module 1

microphone 2

operating system 3

optical drive 2

pointing device 3 ports 3 power requirements 3

processors 1 product name 1

security 3 serviceability 3

video 2 wireless 2

product name 1, 30

product number 31

Q

QuickWeb button 7

Index 85

R rear corner covers

removal 46


removal/replacement

preliminaries 25

procedures 30

right-side components 12

RJ-45 jack 12

RTC battery

removal 41


24, 41

Rubber Kit, spare part number

18, 24, 31

S

Screw Kit, spare part number 22,

23

security cable slot 11

security, product description 3

serial number 30

service considerations

cables 25 connectors 25 plastic parts 25

service cover

location 13

removal 37


service tag 15, 30

serviceability, product description

3

SIM slot 13

SIM, removal 33

solid-state drive, spare part

numbers 18, 21, 24

Speaker Kit, spare part number

23, 55

speakers

location 10

removal 55


specifications

computer 70

display 71

hard drive 72

system board

removal 58


24, 58

T

tools required 25

top cover

removal 53


TouchPad button 10

TouchPad button board

removal 57


TouchPad components 10

TouchPad light 9, 10, 11

TouchPad on/off button 10

TouchPad zone 10

transporting guidelines 28

U

USB port 11, 12

V

vents 11, 13

video, product description 2

W

warranty period 31

webcam 5 webcam light 5

webcamera module

removal 35


Windows applications key 8

Windows logo key 8

wireless antenna

locations 5

removal 52


Wireless Antenna Kit, spare part

number 23

wireless light 9

wireless, product description 2

WLAN module

removal 37


workstation guidelines 28

WWAN module

removal 39


86 Index

No results