HP | 640n | Setup and Install | HP 640n Setup and Install

HP Jetdirect 640n and
HP Jetdirect 695n
Print Servers
Setup Guide
HP Jetdirect 640n Print Server and HP
Jetdirect 695n Print Server
Setup Guide
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Applicable Products: J8025A (640n)
J8024A (695n)
Edition 2, 11/2014
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Table of contents
1 Introduction ..................................................................................................................................................... 1
The HP Jetdirect 640n Print Server ...................................................................................................... 2
The HP Jetdirect 695n Print Server ...................................................................................................... 3
What you need for installation .............................................................................................................. 4
Customer Support ................................................................................................................................ 6
HP Support Online ............................................................................................................... 6
HP Support By Phone .......................................................................................................... 6
Product Accessibility ............................................................................................................................ 6
2 Install the HP Jetdirect 640n Print Server ..................................................................................................... 7
Verify Printer/MFP Operation ............................................................................................................... 7
Install the print server ........................................................................................................................... 7
Verify Print Server Operation ............................................................................................................... 8
If Required, Pre-configure HP Jetdirect with Network Settings ............................................................ 9
Tools for Pre-configuration .................................................................................................. 9
Control Panel ...................................................................................................... 9
Embedded Web Server ....................................................................................... 9
Advanced Configuration Methods ....................................................................... 9
Add the Printer to Your Network System ............................................................................................ 10
Client-Server Printing ........................................................................................ 11
UNIX/Linux Systems .......................................................................................................... 11
Apple Mac OS Systems ..................................................................................................... 11
3 Create the HP Jetdirect 695n Print Server (connect the HP Jetdirect 2700w) ........................................ 13
Connect the HP Jetdirect 2700w USB Solution Print Server ............................................................. 14
Configure the HP Jetdirect 695n Print Server using the HP Embedded Web Server ........................ 15
4 Troubleshooting ............................................................................................................................................ 17
HP Jetdirect Configuration Page ........................................................................................................ 17
LEDs ................................................................................................................................................... 17
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iii
Link Troubleshooting ......................................................................................................... 18
Link Configuration Methods ............................................................................................... 18
Resetting to Factory Defaults ............................................................................................................. 19
Service Menu Example ...................................................................................................... 20
Controlling Network Protocols ............................................................................................................ 20
Enable or Disable Network Protocols ................................................................................ 20
Appendix A HP Jetdirect EIO Control Panel Menus ..................................................................................... 21
HP Jetdirect Menus for Graphical Control Panels .............................................................................. 22
HP Jetdirect Menus for Classic Control Panels .................................................................................. 28
Appendix B Solution Summary ...................................................................................................................... 31
HP Support Software .......................................................................................................................... 31
Embedded Services ........................................................................................................................... 31
Supported Network Protocols ............................................................................................................. 32
Appendix C Specifications .............................................................................................................................. 35
Network .............................................................................................................................................. 35
Electrical ............................................................................................................................................. 35
Environmental .................................................................................................................................... 35
Safety, EMC, and Acoustic compliance ............................................................................................. 36
Appendix D Regulatory Statements ............................................................................................................... 37
FCC Statements ................................................................................................................................. 37
Regulatory Model Identification Number ............................................................................................ 37
Canada ............................................................................................................................................... 38
VCCI (Japan) ...................................................................................................................................... 38
RRL Statement (Korea) ...................................................................................................................... 38
Environmental product stewardship program ..................................................................................... 39
Disposal of waste equipment by users in private households in the European Union ...... 40
Ukraine RoHS .................................................................................................................... 41
Turkey RoHS ..................................................................................................................... 41
China RoHS ....................................................................................................................... 42
Appendix E Warranty Service ......................................................................................................................... 43
Hewlett-Packard Limited Warranty Statement ................................................................................... 43
Your Authorized Dealer ..................................................................................................... 44
Service Billing (Out of Warranty) ....................................................................................... 44
Service Outside the USA ................................................................................................... 45
Local Warranty Statements ................................................................................................................ 45
iv
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Australia and New Zealand ................................................................................................ 45
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v
vi
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1
Introduction
The HP Jetdirect 640n Print Server is a network interface card for printers and MFP (multifunction
peripheral) devices with Enhanced Input/Output (EIO) slots. With an HP Jetdirect print server, you
can connect and share your printer/MFP anywhere on your network, and transfer data at network
speeds.
The HP Jetdirect 695n Print Server is created by connecting the HP Jetdirect 2700w USB Solution
Print Server to the high-speed USB connector on the front of the HP Jetdirect 640n Print Server. The
HP Jetdirect 695n Print Server provides wireless Ethernet (802.11b/g/n) capabilities.
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●
The HP Jetdirect 640n Print Server
●
The HP Jetdirect 695n Print Server
●
What you need for installation
●
Customer Support
●
Product Accessibility
1
The HP Jetdirect 640n Print Server
The HP Jetdirect 640n Print Server provides a single RJ-45 connector port for a network connection
using an unshielded, twisted-pair network cable. It also contains a high-speed USB connector on the
front panel.
Figure 1-1 HP Jetdirect 640n Print Server
The HP Jetdirect 640n Print Server supports connection to IEEE 802.3 10Base-T, IEEE 802.3u
100Base-TX Fast Ethernet and 802.3ab 1000Base-T Gigabit Ethernet compliant networks. When
connected and powered on, the print server auto-negotiates with your network to operate with a link
speed of either 10, 100, or 1000 Mbps, and to communicate using full- or half-duplex mode. However,
you can manually configure the link using the printer control panel, or through other configuration
tools once network communications is established.
The HP Jetdirect 640n Print Server can support multiple network protocols simultaneously, including
TCP/IPv4, TCP/IPv6, IPX/SPX, AppleTalk (EtherTalk), and DLC/LLC. For security, the print server
includes features to control IP traffic to and from the device and supports configuration of IP Security
(IPsec) protocols.
NOTE:
By factory default, only TCP/IP is enabled; other network protocols are disabled.
For other available HP Jetdirect print server products, visit http://www.hp.com/go/jetdirect.
Using the HP Jetdirect print server, setting up your network printer is easy:
●
Install the HP Jetdirect 640n Print Server hardware and connect the printer to your network.
●
Use HP network installation software to configure the print server for network communications,
and to add the printer on each computer system that will send print jobs directly to the printer.
For detailed instructions, see Install the HP Jetdirect 640n Print Server on page 7.
2
Chapter 1 Introduction
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The HP Jetdirect 695n Print Server
The HP Jetdirect 695n Print Server (J8024A) consists of the HP Jetdirect 640n Print Server plus the
HP Jetdirect 2700w USB Solution Print Server (J8026A), which is connected to the high-speed USB
connector on the front panel.
Figure 1-2 HP Jetdirect 640n Print Server plus HP Jetdirect 2700w USB Solution Print Server
creates the HP Jetdirect 695n Print Server
+
=
You can purchase the HP Jetdirect 695n Print Server as a bundled package and then connect them.
Or, you can purchase the HP Jetdirect 640n Print Server and the HP Jetdirect 2700w USB Solution
Print Server separately and connect them. For installation instructions, see Create the HP Jetdirect
695n Print Server (connect the HP Jetdirect 2700w) on page 13. (Do this after you have
successfully installed the HP Jetdirect 640n Print Server.)
NOTE: For detailed information about the HP Jetdirect 2700w USB Solution Print Server, see the
HP Jetdirect 2700w USB Solution Print Server Setup Guide
In addition to supporting all of the connection abilities of the HP Jetdirect 640n Print Server (802.3
10Base-T, IEEE 802.3u 100Base-TX Fast Ethernet and 802.3ab 1000Base-T Gigabit Ethernet), the
HP Jetdirect 695n Print Server provides wireless Ethernet (802.11b/g/n) connection capabilities.
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The HP Jetdirect 695n Print Server
3
What you need for installation
●
A compatible HP printer/MFP with an available EIO slot.
HP Jetdirect 640n Print Server
HP Business Inkjet 2300, 2800
HP Color LaserJet CP3505, CP3525, CP4025, CP4525, CP5525, CP6015, 3000, 3800, 4700,
5550 series printers, CM3530mfp, CM4540mfp, CM4730mfp, CM6030mfp, CM6040mfp,
4730mfp
HP Designjet T620, T770, T790, T1120, T1200, T1300, T2300, T7100, Z2100, Z3200, Z5200,
Z6100, Z6200 ; HP Digital Sender 9200C, 9250C
HP LaserJet P3005, P3015, P4014, P4015, P4515, 2420, 2430, 4240, 4250, 4350, 5200, 9040,
9050 series printers, M3027mfp, M3035mfp, M4345mfp, M4555mfp, M5025mfp, M5035mfp,
M9040mfp, M9050mfp, 4345mfp, 9040mfp, 9050mfp
HP CM 8050/8060 Color MFP with Edgeline Technology
HP Jetdirect 695n Print Server
HP Business Inkjet 2300, 2800
HP Color LaserJet CP3505, CP3525, CP4025, CP4525, CP5525, CP6015, 3000, 3800, 4700,
5550 series printers, CM3530mfp, CM4540mfp, CM4730mfp, CM6030mfp, CM6040mfp,
4730mfp
HP Digital Sender 9200C, 9250C
HP LaserJet P3005, P3015, P4014, P4015, P4515, 2420, 2430, 4240, 4250, 4350, 5200, 9040,
9050 series printers, M3027mfp, M3035mfp, M4345mfp, M4555mfp, M5025mfp, M5035mfp,
M9040mfp, M9050mfp, 4345mfp, 9040mfp, 9050mfp
HP CM 8050/8060 Color MFP with Edgeline Technology
Your printer/MFP device must be operating properly. Use the documentation supplied with your
device to assemble and test the device.
●
A network with an available network port, and a network cable with RJ-45 connectors.
Your network must be operating properly, and allow multiple computers to share files and other
resources over the network. You must provide a network cable to connect the print server to a
network port.
●
For supported Windows systems, the software driver for the printer/MFP.
When using the CD-ROM supplied with your network-ready printer/MFP, the network installation
software includes the driver.
4
Chapter 1 Introduction
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You can obtain the printer/MFP driver from one of the following sources:
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◦
the printer/MFP CD-ROM supplied with your network-ready device
◦
HP’s support Web site: http://www.hp.com/go/support
What you need for installation
5
Customer Support
For warranty information, see the appendices.
HP Support Online
Click your way to a quick solution! The HP Web site at http://www.hp.com/support/net_printing is a
great place to start for information about your HP Jetdirect print server – 24 hours a day, 7 days a
week.
For the latest HP Jetdirect installation software and documentation, visit http://www.hp.com/go/
inpw_sw.
For the latest firmware for your HP Jetdirect print server, visit http://www.hp.com/go/
webjetadmin_firmware.
HP Support By Phone
Highly trained technicians are ready to take your call.
For toll-free phone support in the USA and Canada, call HP support at: 1-800-HPINVENT
(1-800-474-6836)
For the most recent HP support telephone numbers and available services worldwide, visit
http://www.hp.com/support.
NOTE: The phone numbers listed may not be toll-free. Telephone fees are the responsibility of the
caller. Rates may vary. Contact your local telephone company for current rates.
Product Accessibility
For information on our commitment to accessibility of HP Jetdirect print server products:
6
●
Visit the HP Web site at http://www.hp.com/accessibility.
●
Send an email message to: accessibility@hp.com.
Chapter 1 Introduction
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2
Install the HP Jetdirect 640n Print
Server
This chapter contains instructions to install the print server hardware, and then to use the
HP Jetdirect installation software to install the printer/MFP device on a Windows system.
●
Verify Printer/MFP Operation
●
Install the print server
●
Verify Print Server Operation
●
If Required, Pre-configure HP Jetdirect with Network Settings
●
Add the Printer to Your Network System
Verify Printer/MFP Operation
To verify that your printer/MFP is working properly, print a Printer Configuration page. The Printer
Configuration page will display the operating status of the printer/MFP.
The steps to print a Printer Configuration page varies with each printer/MFP model. For most printers/
MFPs with a control panel, a menu map is provided to navigate the control panel menus. To print a
Printer Configuration page, use the menu map or see your printer/MFP documentation for specific
instructions.
NOTE:
The name of the Printer Configuration page may vary by printer type.
Install the print server
Use the following steps to install the HP Jetdirect 640n Print Server.
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Verify Printer/MFP Operation
7
CAUTION: HP Jetdirect cards contain electronic components that can be damaged by static
electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain frequent
contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar device) is
useful for this purpose. Handle the card carefully at all times. Avoid touching electronic components
or circuit paths
1.
Turn off the device, and disconnect the power.
2.
Locate an available EIO slot. If a cover plate over the slot is installed, remove the two retaining
screws and remove the cover plate. The screws and cover plate can be discarded.
NOTE: If there are multiple EIO slots, you can typically install the print server into any EIO slot.
Check your device manuals for any limitations.
3.
Insert the HP Jetdirect 640n Print Server card.
a.
Align the card with the guide rails in the slot.
b.
Firmly press the card into the slot until seated, then tighten each retaining screw a little at a
time until both screws are secure.
4.
Connect the network cable to the card using the RJ-45 connector port.
5.
Reconnect the power and turn on the device.
6.
Wait for the device to complete its startup sequence and is ready. Then proceed to the next
section to verify print server operation.
Verify Print Server Operation
1.
Print an HP Jetdirect Configuration page to check for status messages.
In most printers, an HP Jetdirect Configuration page will automatically print when you print a
Printer Configuration page.
2.
In the General Information section of the HP Jetdirect Configuration Page, look for the status
message I/O CARD READY.
NOTE: For a description of other messages that may appear on the HP Jetdirect Configuration
Page, see the HP Jetdirect Print Server Administrator’s Guide for your print server model.
3.
If I/O CARD READY appears, the print server is operating properly. Proceed to the next section.
If a message other than I/O CARD READY appears, try the following:
●
Reinstall the print server hardware.
●
Turn the device off and then on again to re-initialize the print server.
●
Verify that the status indicator lights (LEDs) are providing proper status.
NOTE: See Troubleshooting on page 17 in this guide for link configuration and
troubleshooting information.
●
8
See the HP Jetdirect Print Servers Administrator’s Guide for your print server model to
interpret and troubleshoot other error messages.
Chapter 2 Install the HP Jetdirect 640n Print Server
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If Required, Pre-configure HP Jetdirect with Network
Settings
If your network requires that you configure network settings on the print server before you add the
printer to your network systems, you can do so now.
However, in most cases, you can skip this section. Instead, you can proceed directly to the next
section to install the printer/MFP on your network computer systems. The network installation
software will allow you to both configure basic network settings on the print server, and add the
printer to your system configuration.
Tools for Pre-configuration
The following tools can be used to pre-configure the print server with network settings for your
network.
●
Control Panel
●
Embedded Web Server
●
Advanced Configuration Methods
NOTE: Some tools require network communications with the print server using its factory default
network settings. In this case, your system should be on the same network segment as the print
server, or you may need to establish a route to it using appropriate system commands. For example,
on Windows systems, use the route add command from a system command prompt to establish a
route to the print server.
After the print server is configured with network settings, the configuration values are saved and
maintained even after the device is turned off and back on again.
Control Panel
Use the printer/MFP control panel (for devices with a supported control panel) to configure basic
network parameters on the print server. See HP Jetdirect EIO Control Panel Menus on page 21 for
more information.
Embedded Web Server
For TCP/IP networks, use a Web browser to access the embedded Web server on the HP Jetdirect
print server. On your Web browser, enter the print server’s IP address or host name as the URL in the
address box of the Web browser. The Web pages on the print server allow you to configure network
settings for your network. For instructions, see the HP Jetdirect Print Servers Administrator’s Guide
for your print server model.
Advanced Configuration Methods
For TCP/IP networks, use an advanced configuration method, such as BootP, DHCP, Telnet, or the
“arp” and “ping” commands. For instructions, see the HP Jetdirect Print Servers Administrator’s Guide
for your print server model.
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If Required, Pre-configure HP Jetdirect with Network Settings
9
Add the Printer to Your Network System
When the print server is configured for proper operation on your network, you can then add the
printer/MFP on each computer that will send print jobs directly to the device. To add the printer/MFP
to your system configuration, you must use network printer installation software for your system.
For Windows systems, note the following:
●
10
The easiest method is to use the installation software on CD-ROM that came with your networkready printer/MFP.
Chapter 2 Install the HP Jetdirect 640n Print Server
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Client-Server Printing
After you have set up the printer/MFP device on the server, you will need to set up your network
clients to access the device through the server. The procedures depend on the available utilities for
your particular clients and network operating system.
For more information, refer to the documentation and help supplied with your network operating
system.
UNIX/Linux Systems
HP Jetdirect print servers support operation with UNIX/Linux systems over a network.
For more help, visit http://www.hp.com/support/net_printing.
Apple Mac OS Systems
HP Jetdirect print servers support operation with Apple Mac OS systems over a network.
the HP Jetdirect CD-ROM does not include installation software for these
For more information visit http://www.hp.com/go/mac.
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Add the Printer to Your Network System
11
12
Chapter 2 Install the HP Jetdirect 640n Print Server
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3
Create the HP Jetdirect 695n Print
Server (connect the HP Jetdirect
2700w)
Use this chapter to connect the HP Jetdirect 2700w USB Solution Print Server to the HP Jetdirect
640n Print Server. This creates the HP Jetdirect 695n Print Server.
●
Connect the HP Jetdirect 2700w USB Solution Print Server
●
Configure the HP Jetdirect 695n Print Server using the HP Embedded Web Server
Figure 3-1 HP Jetdirect 2700w USB Solution Print Server
NOTE: You can purchase the HP Jetdirect 695n Print Server as a bundled package and connect
them. Or, you can purchase the HP Jetdirect 640n Print Server and the HP Jetdirect 2700w USB
Solution Print Server separately and connect them.
For detailed information about the HP Jetdirect 2700w USB Solution Print Server, see the HP
Jetdirect 2700w USB Solution Print Server Setup Guide.
Before you connect the HP Jetdirect 2700w USB Solution Print Server, ensure that the HP Jetdirect
640n Print Server and the printer/MFP in which it is installed are operating correctly.
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13
Connect the HP Jetdirect 2700w USB Solution Print
Server
Use this section to connect the HP Jetdirect 2700w USB Solution Print Server.
CAUTION: HP Jetdirect print servers contain electronic components that can be damaged by
static electricity through electrostatic discharge (ESD). To prevent ESD damage, maintain
frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or similar
device) is useful for this purpose. Avoid touching electronic components or circuit paths.
1.
Ensure that you have the latest firmware installed on the HP Jetdirect 640n Print Server and on
the printer/MFP. (See the printer/MFP's setup or user guide for firmware upgrade instructions.)
2.
Turn off the device, and disconnect the power.
3.
Plug the USB connector on the HP Jetdirect 2700w USB Solution Print Server into the USB
connector on the HP Jetdirect 640n Print Server. Tighten the thumb screws and ensure that the
HP Jetdirect 2700w USB Solution Print Server is held securely in place.
+
4.
=
Reconnect the power and turn on the device.
NOTE: When the power is restored, the HP Jetdirect 695n Print Server is in wireless
configuration mode. Wireless network access is disabled until the configuration settings are
completed. See Configure the HP Jetdirect 695n Print Server using the HP Embedded Web
Server on page 15
14
Chapter 3 Create the HP Jetdirect 695n Print Server (connect the HP Jetdirect 2700w)
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Configure the HP Jetdirect 695n Print Server using the HP
Embedded Web Server
You can now configure the HP Jetdirect 695n Print Server for wireless network access using the HP
Embedded Web Server. The HP Jetdirect 695n Print Server must remain directly connected (wired)
to your local network until the wireless configuration is complete.
1.
Start a supported Web browser from a computer that is connected to your intranet.
2.
Enter the IP address of the printer/MFP as the URL. For example: http://nnn.nnn.nnn.nnn/
NOTE: You can typically locate the IP address by using the printer/MFP control panel or by
printing a configuration page.
3.
To verify that the HP Jetdirect 695n Print Server installed correctly, print an HP Jetdirect print
server configuration page or use the control panel. Verify that the Model Number is J8024A (the
model number for the HP Jetdirect 695n Print Server), and that the 802.11 Wireless Status is
Disabled.
4.
Select the Networking tab.
5.
From the Configuration menu, select Wireless.
The Wireless page displays the wireless configuration parameters that are required to make a
wireless connection to your network.
6.
To provide the minimum information needed, enter the following:
a.
In the Wireless Radio section, verify that Enable Wireless Radio is selected.
b.
In the Network Name (SSID) section, deselect Ad Hoc Network. Select the Existing
wireless network that you wish to use from the list.
c.
In the Security section, select the authentication method and provide the necessary
information.
d.
Click Apply to save your settings.
7.
Otherwise, to use the wireless wizard, which will guide you through all of the required 802.11
wireless configuration parameters, click Wireless Wizard in the General section. Click Apply to
save your settings.
8.
When the wireless settings are saved and the Configuration Result window is displayed, click
OK and then exit the HP Embedded Web Server.
9.
Click Apply to set, or Cancel to ignore your entries. To reset to factory-default values, click
Restore Defaults.
10. Turn off the printer/MFP, disconnect the LAN cable, and then turn on the power to the printer/
MFP.
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Configure the HP Jetdirect 695n Print Server using the HP Embedded Web Server
15
11. Verify that the blue LED on the print server is on and blinking slowly.
12. To verify that the HP Jetdirect 2700w USB Solution Print Server installed correctly, use the HP
Embedded Web Server or use the control panel to print an HP Jetdirect print server
configuration page. Verify that the Model Number is J8024A and that the 802.11 Wireless
Status is Ready
16
Chapter 3 Create the HP Jetdirect 695n Print Server (connect the HP Jetdirect 2700w)
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4
Troubleshooting
This section contains information on the following topics:
●
HP Jetdirect Configuration Page
●
LEDs
●
Resetting to Factory Defaults
●
Controlling Network Protocols
HP Jetdirect Configuration Page
The HP Jetdirect Configuration page provides comprehensive print server status. It is an important
diagnostic tool, especially if network communications with the print server is not available.
In most HP LaserJet printers/MFPs, an HP Jetdirect Configuration page will automatically print when
you print a Printer Configuration page. Refer to your printer/MFP documentation for instructions to
print configuration pages.
For a description of messages that may appear on the HP Jetdirect Configuration Page, see the
HP Jetdirect Print Servers Administrator’s Guide for your print server model.
LEDs
The HP Jetdirect 695n Print Server contains the following status lights (LEDs) that indicate the
wireless status, the network connection speed, link status, and network activity.
Table 4-1 HP Jetdirect LEDs
LED
Color
Description
Wireless
Connection Status
Blue
Slow Blink — Scanning (blink is approximately once per second).
Blinking — Connected to network (rate depends on data rate).
Constant — No data transfer.
1000
Green
Indicates the link speed, either at 1000 Mbps, 100 Mbps, or 10 Mbps.
Link
Green
When on, indicates that the print server has successfully linked to the network.
Act
Yellow
When blinking, indicates network transmission activity.
100
10
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HP Jetdirect Configuration Page
17
Link Troubleshooting
If the HP Jetdirect 640n Print Server does not successfully connect to the network:
●
All LEDs (Link, Activity, and link speeds 10, 100 and 1000) will be off.
●
LAN ERROR - LOSS OF CARRIER will be indicated on the HP Jetdirect Configuration Page.
If a link failure is indicated, try the following:
●
Verify cabling connections.
●
Manually configure the link setting on the print server to match the port configuration of the
network hub or switch. For manual configuration methods, see Link Configuration Methods
on page 18. Turn the printer/MFP off, then on again, to re-initialize the setting on the print
server.
●
Print an HP Jetdirect configuration page and verify link settings on the print server.
Table 4-2 Link Settings
Item
Description
Port Config
If the print server is properly linked, this item indicates one of the following link settings:
◦
10BASE-T HALF: 10 Mbps, half-duplex
◦
10BASE-T FULL: 10 Mbps, full-duplex
◦
100TX-HALF: 100 Mbps, half-duplex
◦
100TX-FULL: 100 Mbps, full-duplex
◦
1000TX FULL
If the print server is not properly linked, one of the following messages will appear:
Auto
Negotiation
◦
UNKNOWN: The print server is in an initialization state.
◦
DISCONNECTED: A network connection has not been detected. Check network cables. Reconfigure the link settings on the print server, or cold-reset the print server.
Indicates whether auto-negotiation for link configuration is on or off.
◦
ON (default): The print server will attempt to automatically configure itself onto the network at
the proper speed and communication mode.
◦
OFF: You must manually configure the link speed and communication mode using the control
panel menus. Your settings must match those of the network for proper operation.
Link Configuration Methods
The HP Jetdirect 640n Print Server supports 10, 100, or 1000 Mbps network link speeds using fullduplex or half-duplex communication modes (a 1000T half-duplex selection is not supported). By
default, the print server will attempt to auto-negotiate its link operation with the network.
When connecting to network hubs and switches that do not support auto-negotiation, the print server
will configure itself for 10-Mbps or 100-Mbps half-duplex operation. For example, when connected to
a non-negotiating 10 Mbps hub, the print server will automatically set itself to operate at 10 Mbps halfduplex.
18
Chapter 4 Troubleshooting
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If the print server is not able to connect to the network through auto-negotiation, you can set the link
setting through one of the following methods:
●
the printer’s control panel (if it has one).
●
the embedded Web server through a Web browser.
●
the print server’s Telnet interface through a system command prompt.
●
a TFTP (Trivial File Transfer Protocol) configuration file that is downloaded, for example, from a
BootP or DHCP server.
●
network management tools, such as HP Web Jetadmin.
Resetting to Factory Defaults
Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory
default values using the following procedures:
CAUTION: A factory-installed HP Jetdirect X.509 certificate will be saved over a cold reset to
factory default values. However, a Certificate Authority (CA) certificate that has been installed by the
user to validate a network authentication server will not be saved.
●
HP LaserJet Printer/MFP with EIO Print Server
In most cases, the HP Jetdirect EIO print server can be reset to factory defaults when a coldreset is performed on the printer.
CAUTION: Be sure to print an HP Jetdirect configuration page before performing a cold reset.
Resetting the printer will clear all data from the printer memory and reset all printer settings,
including network configurations, to their factory default values. After a cold reset, users may be
affected due to changes in user-specified printer settings. Network systems may lose their
connection to the printer.
NOTE: The Restore Factory Settings menu item in the device control panel menu will not
reset the HP Jetdirect print server.
◦
For legacy HP LaserJet printers, a cold-reset is performed by turning the printer on while
pressing the Go, Start, or Pause/Resume button at the control panel.
◦
For recent LaserJet printers and MFPs, use the printer’s Service menu accessed during the
initial power-on sequence. See Service Menu Example on page 20.
◦
For other printers/MFPs, refer to the manuals for those devices. In addition, visit
http://www.hp.com/go/support and search for document file bpj02300.html for more
information.
NOTE: After a cold reset, print an HP Jetdirect configuration page to confirm that factory-reset
values have been assigned.
ENWW
Resetting to Factory Defaults
19
Service Menu Example
To perform a cold reset on many recent HP LaserJet printers and MFPs:
1.
Turn the printer on and watch for the memory count to begin.
2.
Press and hold the Select button (or the “6” button on MFPs with numeric keypads only) until
the three control panel lights (Ready, Data, Attention) blink and then remain on.
3.
Release the Select button (or “6” button). The control panel will display Select Language.
4.
Press the down arrow M button (or “9” button) until Cold Reset appears.
5.
Press the Select button (or “6” button) to perform a cold reset and then continue the power-on
sequence.
Controlling Network Protocols
The HP Jetdirect print server can simultaneously support multiple network communication protocols.
This allows network computers that may be using different protocols to communicate with the same
printer.
Each protocol used on the print server may require some configuration before the printer can
communicate on the network. For some protocols, required parameters are automatically sensed and
user-specified settings are not needed. However, for other protocols, there may be many parameters
to configure.
Enable or Disable Network Protocols
By factory default, only the TCP/IP network protocol is enabled.
If a network protocol is enabled, the card may actively transmit on the network even when there are
no computers on the network that use the protocol. This may increase network traffic. To eliminate
unnecessary traffic, you can disable unused protocols. Disabling unused protocols lets you:
●
reduce network traffic by eliminating broadcast messages from unused protocols (for example,
IPX/SPX).
●
provide better control over who prints to the printer by eliminating users from other networks who
might route print jobs to this printer.
●
display protocol-specific error conditions for enabled protocols only.
To disable unused protocols through the device’s control panel menu, see HP Jetdirect EIO Control
Panel Menus on page 21. For other tools, such as Web browser access to the embedded Web
server, or system command access to the embedded Telnet server, see the HP Jetdirect Print
Servers Administrator’s Guide for your print server model.
20
Chapter 4 Troubleshooting
ENWW
A
HP Jetdirect EIO Control Panel Menus
When supported by the printer/MFP device, the HP Jetdirect EIO internal print server contains a
configuration menu that can be accessed from the device control panel. The keystrokes to access
this menu depend on the device. Refer to the device manuals for instructions to access and navigate
to the HP Jetdirect menus.
This section describes the device control panels supported by the HP Jetdirect print servers.
ENWW
●
HP Jetdirect Menus for Graphical Control Panels
●
HP Jetdirect Menus for Classic Control Panels
21
HP Jetdirect Menus for Graphical Control Panels
Newer printer/MFP devices support graphical control panels, which may consist of a numeric keypad,
navigation buttons and touch-screen displays.
For HP Jetdirect menus, graphical control panels typically display 18 characters on a line, and as
many as four lines at a time. In addition, scrolling may be supported to allow display of additional
lines.
Figure A-1 Example of Graphical Control Panel
MENUS
+ XXXXXXXXXX
+ XXXXXXXXXXXX
+ XXXXXXXX
?
Table A-1 HP Jetdirect EIO Menu on Graphical Control Panel
Menu item
Sub-menu item
Wireless
Sub-menu item
Values and Description
Wireless Mode
Wireless print server mode.
B/G Mode: Use 802.11b or g mode.
B/G/N Mode: Use 802.11b, g, or n mode.
Mode
Wireless mode.
Ad Hoc: A direct wireless peer-to-peer connection to
all network nodes, without routing through an access
point.
Infrastructure: Wireless connection to an access point
(gateway, bridge, base station) that receives and
forwards network traffic between all network nodes.
SSID
Name of the network (service set identifier) to which
the print server is connected.
Authentication
Encryption level on the print server.
No Security: Positive validation of a device's
identification is not required for network access
unless the network requires EAP authentication.
WEP: Each device on the network is configured with
a shared secret WEP key which is required to gain
access to the network.
WPA-PSK: Wi-Fi protected access using a preshared key.
Configure PSK
Pass-Phrase
Displays if WPA-PSK is selected for authentication.
The Passphrase to use when generating the preshared key for WPA-PSK authentication on your
network. A passphrase must be from 8 to 63 ASCII
characters in the hexadecimal range 21 through 7E
(characters 0–9, a–z, A–Z and numerous special
characters including !, @, #, $, %, ^, &, (, ), _, +, =, −,
{, }, [, ], \, /, “, <, >, ?, “, ‘, ˜).
22
Appendix A HP Jetdirect EIO Control Panel Menus
ENWW
Table A-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued)
Menu item
Sub-menu item
Sub-menu item
Values and Description
Configure Keys
Transmit Key
Displays if WEP selected.
Entry Method
Format for WEP key entry.
Auto: Automatically generate a valid WEP key.
Alphanumeric: Alphanumeric ASCII characters (0–9,
a–z, A–Z). For 40/64-bit encryption, enter 5
characters. For 104/128-bit encryption, enter 13
characters. ASCII entries are case-sensitive.
HEX: Hexadecimal digits (0–9, a–f, A–F). For 40/64bit encryption, enter10 hexadecimal digits. For
104/128-bit encryption, enter 26 hexadecimal digits.
HEX entries are not case-sensitive.
TCP/IP
Key (1 through 4)
The print server can store up to four WEP keys using
four key positions (Key 1, 2, 3, 4). To enter a WEP
key, specify the key position followed by the
encryption key value.
Reset 802.11
Reset the wireless 802.11 settings to their default
values (Yes or No).
Enable
Off: Disable the TCP/IP protocol.
On (default): Enable the TCP/IP protocol.
Host Name
IPV4 Settings
An alphanumeric string, up to 32 characters, used to
identify the device. This name is listed on the
HP Jetdirect configuration page. The default host
name is NPIxxxxxx, where xxxxxx is the last six digits
of the LAN hardware (MAC) address.
Config Method
Specifies the method that TCP/IPv4 parameters will
be configured on the HP Jetdirect print server.
Bootp: Use BootP (Bootstrap Protocol) for automatic
configuration from a BootP server.
DHCP (default): Use DHCP (Dynamic Host
Configuration Protocol) for automatic configuration
from a DHCPv4 server. If selected and a DHCP lease
exists, DHCP Release and DHCP Renew menus are
available to set DHCP lease options.
Auto IP: Use automatic link-local IPv4 addressing. An
address in the form 169.254.x.x is assigned
automatically.
Manual: Use the Manual Settings menu to configure
TCP/IPv4 parameters.
DHCP Release
This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The current DHCP lease is saved.
Yes: The current DHCP lease and the leased IP
address are released.
ENWW
HP Jetdirect Menus for Graphical Control Panels
23
Table A-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued)
Menu item
Sub-menu item
Sub-menu item
Values and Description
DHCP Renew
This menu appears if Config Method was set to
DHCP and a DHCP lease for the print server exists.
No (default): The print server does not request to
renew the DHCP lease.
Yes: The print server requests to renew the current
DHCP lease.
Manual Settings
(Available only if Config Method is set to Manual)
Configure parameters directly from the printer control
panel:
IP Address: The unique IP address of the printer
(n.n.n.n).
Subnet Mask: The subnet mask for the printer
(n.n.n.n).
Syslog Server: The IP address of the syslog server
(n.n.n.n) used to receive and log syslog messages.
Default Gateway: The IP address (n.n.n.n) of the
gateway or router used for communications with
other networks.
Idle Timeout: The time period, in seconds, after which
an idle TCP print data connection is closed (default is
270 seconds, 0 disables the timeout).
Default IP
Specify the IP address to default to when the print
server is unable to obtain an IP address from the
network during a forced TCP/IP reconfiguration (for
example, when manually configured to use BootP or
DHCP).
Auto IP: A link-local IP address 169.254.x.x is set.
Legacy: The address 192.0.0.192 is set, consistent
with older HP Jetdirect devices.
Primary DNS
Specify the IP address (n.n.n.n) of a Primary DNS
Server.
NOTE: This item appears only if Manual
configuration is a higher priority than DHCP in the
Config. Precedence table, configured through the
embedded Web server.
Secondary DNS
Specify the IP address (n.n.n.n) of a Secondary
Domain Name System (DNS) Server.
NOTE: This item will appear only if Manual
configuration is a higher priority than DHCP in the
Config. Precedence table, configured through the
embedded Web server.
IPV6 Settings
Enable
Use this item to enable or disable IPv6 operation on
the print server.
Off: IPv6 is disabled.
On (default): IPv6 is enabled.
24
Appendix A HP Jetdirect EIO Control Panel Menus
ENWW
Table A-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued)
Menu item
Sub-menu item
Sub-menu item
Values and Description
Address
Use this item to manually configure an IPv6 address.
Manual Settings: Use the Manual Settings menu to
enable and manually configure a TCP/ IPv6 address.
Enable: Select this item and choose On to enable
manual configuration, or Off to disable manual
configuration.
Address: Use this item to type a 32 hexadecimal digit
IPv6 node address that uses the colon hexadecimal
syntax.
DHCPV6 Policy
Router Specified: The stateful auto-configuration
method to be used by the print server is determined
by a router. The router specifies whether the print
server obtains its address, its configuration
information, or both from a DHCPv6 server.
Router Unavailable: If a router is not available, the
print server should attempt to obtain its stateful
configuration from a DHCPv6 server.
Always: Whether or not a router is available, the print
server always attempts to obtain its stateful
configuration from a DHCPv6 server.
Primary DNS
Use this item to specify an IPv6 address for a primary
DNS server that the print server should use.
NOTE: This item will appear only if Manual
configuration is a higher priority than DHCP in the
Config Precedence table, configured through the
embedded Web server.
Secondary DNS
Use this item to specify an IPv6 address for a
secondary DNS server that the print server should
use.
NOTE: This item will appear only if Manual
configuration is a higher priority than DHCP in the
Config Precedence table, configured through the
embedded Web server.
Proxy Server
Specifies the proxy server to be used by embedded
applications in the device. A proxy server is typically
used by network clients for Internet access. It caches
Web pages, and provides a degree of Internet
security, for those clients.
To specify a proxy server, enter its IPv4 address or
fully-qualified domain name. The name can be up to
255 octets.
For some networks, you may need to contact your
Independent Service Provider (ISP) for the proxy
server address.
Proxy Port
ENWW
Type the port number used by the proxy server for
client support. The port number identifies the port
reserved for proxy activity on your network, and can
be a value from 0 to 65535.
HP Jetdirect Menus for Graphical Control Panels
25
Table A-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued)
Menu item
Sub-menu item
IPX/SPX
Enable
Sub-menu item
Values and Description
Off (default): Disable the IPX/SPX protocol.
On: Enable the IPX/SPX protocol.
Frame Type
Selects the frame-type setting for your network.
Auto: Automatically sets and limits the frame type to
the first one detected.
EN_8023, EN_II, EN_8022, and EN_SNAP: Frametype selections for Ethernet networks
AppleTalk
Enable
Off (default): Disable the AppleTalk protocol.
On: Enable the AppleTalk protocol.
DLC/LLC
Enable
Off (default): Disable the DLC/LLC protocol.
On: Enable the DLC/LLC protocol.
Security
Print Sec Page
Yes: Prints a page that contains the current IPsec
security settings on the HP Jetdirect print server.
No (default): A security settings page is not printed.
Secure Web
For configuration management, specify whether the
embedded Web server will accept communications
using HTTPS (Secure HTTP) only, or both HTTP and
HTTPS.
HTTPS Required: For secure, encrypted
communications, only HTTPS access is accepted.
The print server will appear as a secure site.
HTTP/HTTPS optional: Access using either HTTP or
HTTPS is permitted.
NOTE: The factory default setting depends on the
print server model.
IPSEC or Firewall
NOTE: IPSEC will appear on the menu for both
IPsec and Firewall status.
Specify the IPsec or Firewall status on the print
server.
Keep: IPsec/Firewall status remains the same as
currently configured.
Disable: IPsec/Firewall operation on the print server
is disabled.
Reset Security
Specify whether the current security settings on the
print server will be saved or reset to factory defaults.
No (default): The current security settings are
maintained.
Yes: Security settings are reset to factory defaults.
26
Appendix A HP Jetdirect EIO Control Panel Menus
ENWW
Table A-1 HP Jetdirect EIO Menu on Graphical Control Panel (continued)
Menu item
Link Speed
Sub-menu item
Sub-menu item
Values and Description
The link speed and communication mode of the print
server must match the network. The available
settings depend on the device and installed print
server. Select one of the following link configuration
settings:
CAUTION: If you change the link setting, network
communications with the print server and network
device might be lost.
Auto (default): The print server uses auto-negotiation
to configure itself with the highest link speed and
communication mode allowed. If auto-negotiation
fails, either 100TX HALF or 10TX HALF is set
depending on the detected link speed of the hub/
switch port. (A 1000T half-duplex selection is not
supported.)
10T Half: 10 Mbps, half-duplex operation.
10T Full: 10 Mbps, Full-duplex operation.
100TX Half: 100 Mbps, half-duplex operation.
100TX Full: 100 Mbps, full-duplex operation.
100TX Auto: Limits auto-negotiation to a maximum
link speed of 100 Mbps.
1000TX Full: 1000 Mbps, full-duplex operation.
Print Protocols
ENWW
Use this item to print a page that lists the
configuration of the following protocols: IPX/SPX,
Novell NetWare, AppleTalk, DLC/LLC.
HP Jetdirect Menus for Graphical Control Panels
27
HP Jetdirect Menus for Classic Control Panels
Classic control panels can typically display two lines of 16 characters each. You must use the
available device keys to display and select HP Jetdirect settings. Typically, an asterisk (*) is used to
identify the selected value.
Figure A-2 Example of Classic Control Panel
Table A-2 HP Jetdirect EIO Menu on Classic Control Panel
Menu Item
Description
CFG NETWORK
Selects whether or not you want to access the HP Jetdirect menu.
NO (default): Bypass the HP Jetdirect menu.
YES: Access the HP Jetdirect menu. You must change this to YES* each time you want to
access the menu.
TCP/IP
Identifies whether the protocol stack is enabled or disabled.
IPX/SPX
ON: The protocol is enabled.
DLC/LLC
OFF: The protocol is disabled.
ATALK
NOTE:
CFG TCP/IP
Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters.
The factory default setting is Off.
NO (default): Bypass the TCP/IP menu items.
YES: Access the TCP/IP menu items.
●
BOOTP=YES* enables IPv4 configuration by a BootP Server.
●
DHCP=YES* enables IPv4 configuration by a DHCP Server.
If DHCP=YES* and the print server has a DHCP lease, you can choose to configure the
following DHCP settings:
●
28
◦
RELEASE: Choose YES to release, or NO to save, the current DHCP lease.
◦
RENEW: Choose YES to renew the current DHCP lease, or NO to not renew the
DHCP lease.
AUTO IP=YES* will automatically assign a link-local IPv4 address in the form
169.254.x.x.
Appendix A HP Jetdirect EIO Control Panel Menus
ENWW
Table A-2 HP Jetdirect EIO Menu on Classic Control Panel (continued)
Menu Item
Description
If you specify BOOTP=NO*, DHCP=NO* and AUTO IP=NO*, you can manually set the
following TCP/IPv4 parameters from the control panel:
◦
Each byte of the IPv4 address (IP)
◦
Subnet Mask (SM)
◦
Syslog Server (LG)
◦
Default Gateway (GW)
◦
Idle Timeout period (default is 270 seconds, 0 disables the timeout)
●
CFG DNS 1=YES* will allow you to specify the IPv4 address of a primary DNS server,
one byte at a time.
●
CFG DNS 2=YES* will allow you to specify the IPv4 address of a secondary DNS server,
one byte at a time.
●
IPV6 = YES* enables IPv6 operation on the print server. Select NO to disable IPv6
operation.
●
POLICY=<option> allows you to select one of the following IPv6 addressing policies for
the print server.
●
◦
RTR_AV: (default) The stateful auto-configuration method to be used by the print
server is determined by a router. The router specifies whether or not the print server
is to obtain its address, its configuration information, or both from a DHCPv6 server.
◦
RTR_UN: If a router is not available, the print server should attempt to obtain its
stateful configuration from a DHCPv6 server.
◦
ALWAYS: Whether or not a router is available, the print server will always attempt to
obtain its stateful configuration from a DHCPv6 server.
MANUAL=<option> specifies the behavior for a manually-configured IPv6 address
detected on the print server.
◦
KEEP: (default) If configured, maintain the address in an active state.
◦
DISABLE: If configured, maintain the address but in an inactive state.
Print an HP Jetdirect configuration page to verify your settings. However, note that the print
server may overwrite selected parameters with values that ensure proper operation.
CFG IPX/SPX
Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters.
NO (default): Bypass the IPX/SPX menu items.
YES: Access the IPX/SPX menu items.
In the IPX/SPX menu, you can specify the Frame Type parameter used on your network.
WEB
●
AUTO (default) will automatically set and limit the frame type to the first one detected.
●
For Ethernet cards, frame type selections include EN_8023, EN_II, EN_8022, EN_SNAP.
For configuration management, specify whether the embedded Web server will accept
communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS.
HTTPS: For secure, encrypted communications, only HTTPS access is accepted. The print
server will appear as a secure site.
HTTP/HTTPS: Access using either HTTP or HTTPS is permitted.
ENWW
HP Jetdirect Menus for Classic Control Panels
29
Table A-2 HP Jetdirect EIO Menu on Classic Control Panel (continued)
Menu Item
Description
SECURITY
Specify whether the current security settings on the print server will be saved or reset to
factory defaults.
KEEP (default): The current security settings are maintained.
RESET: Security settings are reset to factory defaults.
IPSEC
NOTE:
IPSEC will appear on the menu for both IPsec or Firewall status.
or
Specify the state of IPsec/Firewall on the print server.
Firewall
KEEP (default): IPsec/Firewall operation will be maintained as currently configured on the print
server.
DISABLE: IPsec/Firewall will be disabled on the print server.
PRINT
Print a configuration page for the selected item.
PROTOCOLS: Use this item to print a page containing the configuration of the following
protocols: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC.
SECURITY: Use this item to print a page that contains the current security settings on the
HP Jetdirect print server.
CFG LINK
Selects whether you want to manually configure the HP Jetdirect print server’s network link.
NO (default): Bypass the link configuration menu items.
YES: Access the link configuration menu items.
The link speed and communication mode of the print server must match the network. The
available settings depend on the print server model. One of the following link configuration
settings can be selected:
CAUTION: If you change the link setting, network communications with the print server and
network device may be lost.
AUTO (default): The print server uses auto-negotiation to configure itself with the highest link
speed and communication mode allowed. If auto-negotiation fails, either 100TX HALF or 10TX
HALF is set depending on the detected link speed of the hub/switch port. (A 1000T half-duplex
selection is not supported.)
10T HALF: 10 Mbps, half-duplex operation.
10T FULL: 10 Mbps, Full-duplex operation.
100TX HALF: 100 Mbps, half-duplex operation.
100TX FULL: 100 Mbps, full-duplex operation.
100TX AUTO: Limits auto-negotiation to a maximum link speed of 100 Mbps.
1000 FULL: 1000 Mbps, full-duplex operation.
30
Appendix A HP Jetdirect EIO Control Panel Menus
ENWW
B
Solution Summary
●
HP Support Software
●
Embedded Services
●
Supported Network Protocols
HP Support Software
Table B-1 HP support software
●
HP Web Jetadmin software (TCP/IP and IPX networks)
●
HP Embedded Web Server
●
HP network printing setup software
◦
HP LaserJet Utility for Macintosh (Mac OS)
Embedded Services
Key services embedded in the HP Jetdirect print server are listed below. For the latest features and
services, visit http://www.hp.com/go/jetdirect.
Table B-2 Embedded Services
●
ENWW
Configuration and Management
◦
BootP/DHCP (IPv4 only)
◦
DHCPv6
◦
TFTP (IPv4 only)
◦
Web Proxy (Automatic/Manual cURL)
◦
LLMNR
◦
Telnet (IPv4 only)
◦
SNMP (v1, v2c, v3) agents
◦
Bonjour (for Mac OS X)
◦
FTP (File Transfer Protocol)
HP Support Software
31
Table B-2 Embedded Services
●
●
●
◦
WS Discovery (Microsoft Web Services)
◦
Embedded Web Server, HTTP (TCP port 80)
◦
Embedded Web Server, HTTPS (TCP port 443)
◦
IP Security (IPsec)
Printing
◦
Raw IP printing (HP-proprietary TCP ports 9100, 9101, 9102)
◦
LPD printing (TCP port 515)
◦
IPP printing (TCP port 631)
◦
FTP printing (TCP ports 20, 21)
◦
WS Print (Microsoft Web Services)
Security
◦
SNMP v3
◦
SSL/TLS
◦
802.1X authentication: WEP, WPA, WPA2, LEAP, PEAP, and EAP-TLS
◦
Firewall
Supported Web browsers (for HP Embedded Web Server)
◦
Microsoft Internet Explorer 6.x and higher
◦
Firefox 2.x and higher
◦
Opera 9.0 and higher
◦
Safari 2.0 and higher
Supported Network Protocols
The supported network protocols, and popular network printing environments that use those
protocols, are listed below.
32
Appendix B Solution Summary
ENWW
Table B-3 Supported Network Protocols
Supported Network
Protocols
Typical Network Printing Environments1
TCP/IPv4
(Direct Mode printing) Microsoft Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32and 64-bit), Windows 7 (32- and 64-bit), Windows Vista (32- and 64-bit), and Windows XP (32- and
64-bit)
Microsoft Terminal Server and Citrix MetaFrame environments2
Novell NetWare2 5, 6.x
UNIX and Linux, including: Hewlett-Packard HP-UX, Sun Microsystems Solaris (SPARCsystems
only), IBM AIX2, HP MPE-iX2, RedHat Linux2, SuSE Linux2
LPR/LPD (Line Printer Daemon, RFC 1179–compliant) systems2
IPP (Internet Printing Protocol)
FTP (File Transfer Protocol) printing
TCP/IPv6
Microsoft Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32- and 64-bit), Windows 7
(32- and 64-bit), Windows Vista (32- and 64-bit), and Windows XP (32- and 64-bit), Direct Mode port
9100 printing. (Requires HP IPv6/IPv4 port monitor software running on the system.)
LPR/LPD (Line Printer Daemon, RFC 1179–compliant) systems with IPv6 client support.
IPP (Internet Printing Protocol) systems with IPv6 client support.
FTP (File Transfer Protocol) printing
IPX/SPX and
compatible
Novell NetWare2
Microsoft Windows XP (32-bit only), Direct Mode printing
AppleTalk
Apple Mac OS
(EtherTalk only)
DLC/LLC
1
2
ENWW
DLC/LLC protocols are provided for legacy systems that may require support.2
Refer to the current HP Jetdirect product data sheets for additional network systems and versions. For operation with other
network environments, consult your system vendor or authorized HP dealer.
Contact your network system vendor for software, documentation, and support.
Supported Network Protocols
33
34
Appendix B Solution Summary
ENWW
C
Specifications
●
Network
●
Electrical
●
Environmental
●
Safety, EMC, and Acoustic compliance
Network
HP J8025A (640n)
RJ-45 connector for Ethernet IEEE 802.3 10Base-T, Fast Ethernet IEEE 802.3u
100Base-TX, and Gigabit Ethernet 802.3ab 1000Base-T.
Electrical
Electrical power is supplied by the device EIO slot.
1.25 A maximum @ 3.3 V nominal
Environmental
Operating
Non-Operating
0° to 55° C
-40° to 70° C
(32° to 131° F)
(-40° to 158° F)
Relative Humidity
(non-condensing)
15% to 95% at 40° C (104° F)
15% to 95% at 65° C (149° F)
Maximum Altitude
4.6 km (15,000 ft)
4.6 km (15,000 ft)
Temperature
ENWW
Network
35
Safety, EMC, and Acoustic compliance
For safety, EMC, and acoustic compliance, see the declaration of conformity for this HP product.
36
Appendix C Specifications
ENWW
D
Regulatory Statements
FCC Statements
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the
following notice be brought to the attention of users of this product.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1.
Reorient the receiving antenna.
2.
Increase the separation between the equipment and receiver.
3.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4.
Consult the dealer or an experienced radio/TV technician for help.
NOTE:
For further information, contact:
Manager of Corporate Product Regulations Hewlett-Packard Company, 3000 Hanover Street, Palo
Alto, California 94304
(650) 857-1501
Modifications (part 15.21)
The FCC requires the user to be notified that any changes or modifications made to this device that
are not expressly approved by HP may void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Regulatory Model Identification Number
For regulatory identification purposes, this product is assigned a Regulatory Model Number. For the
Regulatory Model Number for your product, see the HP declaration of conformity.
ENWW
FCC Statements
37
Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
VCCI (Japan)
Class B
RRL Statement (Korea)
Class B
38
Appendix D Regulatory Statements
ENWW
Environmental product stewardship program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
Design for recycling has been incorporated into this product. The number of materials has been kept
to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been
designed to separate easily. Fasteners and other connections are easy to locate, access, and remove
using common tools. High priority parts have been designed to access quickly for efficient
disassembly and repair.
For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/
globalcitizenship/environment/index.html
This section contains the following topics:
ENWW
●
Disposal of waste equipment by users in private households in the European Union
●
Ukraine RoHS
●
Turkey RoHS
●
China RoHS
Environmental product stewardship program
39
Disposal of waste equipment by users in private households in the
European Union
40
Appendix D Regulatory Statements
ENWW
Ukraine RoHS
Turkey RoHS
Restriction on Hazardous Substances statement (Turkey).
ENWW
Environmental product stewardship program
41
China RoHS
42
Appendix D Regulatory Statements
ENWW
E
Warranty Service
Hewlett-Packard Limited Warranty Statement
HP Product
Duration of Limited Warranty
HP Jetdirect 640n Print Server
1 Year
HP Jetdirect 2700w USB Solution Print Server
1 Year
1. HP warrants to you, the original end-user customer, that HP hardware and accessories will be free
from defects in materials and workmanship after the original date of purchase, for the period specified
above. If HP receives notice of such defects during the warranty period, HP will, at its option, either
repair or replace, products, that prove to be defective. Replacement products may be either new or
equivalent in performance to new. If the original end-user customer transfers the HP hardware and
accessories to another user, warranty service is available to that user only for the remainder of the
original warranty period. This Limited Warranty applies only to authentic HP-branded hardware
products sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates,
authorized resellers, or authorized country/region distributors.
2. HP warrants to you that HP software will not fail to execute its programming instructions after the
date of purchase, for a period specified above, due to defects in material and workmanship when
properly installed and used. If HP receives notice of such defects during the warranty period, HP will
replace software that does not execute its programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is
unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will
be entitled to a refund of the purchase price upon prompt return of the product.
4. HP products may contain remanufactured parts equivalent to new in performance or may have
been subject to incidental use.
5. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or
calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) operation outside of the published environmental specifications for the
product, or (e) improper site preparation or maintenance.
6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED
OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS
OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an
implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you
ENWW
Hewlett-Packard Limited Warranty Statement
43
specific legal rights and you might also have other rights that vary from country/region to country/
region, state to state, or province to province.
7. HP’s limited warranty is valid in any country/region or locality where HP has a support presence for
this product and where HP has marketed this product. The level of warranty service you receive may
vary according to local standards. HP will not alter form, fit or function of the product to make it
operate in a country/region for which it was never intended to function for legal or regulatory reasons.
8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE,
IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions,
states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION
TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT
TO YOU.
Your Authorized Dealer
If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect print server
to you. Your HP Authorized Dealer will be familiar with your requirements and can provide assistance.
During the warranty period, HP will replace the unit at no charge provided the defective unit is
returned. You may return the unit to your HP Authorized Dealer or your local HP Sales and Service
Office representative. Be sure to include a copy of your purchase receipt.
For warranty service on HP Jetdirect products, call HP support. When calling, please have the
following information ready:
●
HP Jetdirect product you are calling about.
●
Model number of the product.
●
Serial number of the product.
●
Complete description of the problem.
●
Proof of purchase of your product.
●
Your shipping address.
The HP support representative will help you with troubleshooting, and advise you on warranty
service.
Service Billing (Out of Warranty)
When ordering a replacement unit for out-of-warranty service, you may be charged a repair cost. See
your HP Authorized Dealer or your local HP Sales and Service Office representative. Or, you can call
HP at (800) 227-8164 (USA only).
44
Appendix E Warranty Service
ENWW
Service Outside the USA
Customers outside the USA should contact their HP Authorized Dealer or HP Sales and Service
Office to obtain information on prices, exchange unit availability and instructions.
Local Warranty Statements
Australia and New Zealand
For consumer transactions in Australia and New Zealand: The warranty terms contained herein
except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the
mandatory statutory rights applicable to the sale of this product to you.
ENWW
Local Warranty Statements
45
46
Appendix E Warranty Service
ENWW
© 2014 Hewlett-Packard Development Company, L.P.
www.hp.com
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