Maintenance and Service
Guide
HP Pavilion dv5000 Notebook PC
Document Part Number: 405501-001
January 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. AMD, Sempron, Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by Hewlett-Packard Company under
license. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv5000 Notebook PC
First Edition: January 2006
Document Part Number: 405501-001
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . .
Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . .
Selecting from the File Menu . . . . . . . . . . . . . . . . . .
Selecting from the Security Menu . . . . . . . . . . . . . .
Selecting from the Tools Menu. . . . . . . . . . . . . . . . .
Selecting from the Advanced Menu . . . . . . . . . . . . .
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . .
Maintenance and Service Guide
2–1
2–2
2–2
2–3
2–4
2–5
2–6
2–7
iii
Contents
3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
Display Assembly Subcomponents. . . . . . . . . . . . . 3–10
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–14
Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–16
Sequential Part Number Listing . . . . . . . . . . . . . . . 3–18
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
iv
4–1
4–2
4–2
4–2
4–3
4–4
4–5
4–6
4–6
Maintenance and Service Guide
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–14
5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.11 Keyboard Frame . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.12 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40
5.16 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.17 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50
5.18 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.19 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.20 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–63
5.21 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–66
5.22 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–69
5.23 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–71
5.24 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–74
Maintenance and Service Guide
v
Contents
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C
Screw Listing
D Display Component Recycling
Index
vi
Maintenance and Service Guide
1
Product Description
The HP Pavilion dv5000 Notebook PC offers advanced
modularity, Mobile AMD Sempron™ and AMD Turion™ 64
Mobile Technology processors, and extensive multimedia
support.
HP Pavilion dv5000 Notebook PC
Maintenance and Service Guide
1–1
Product Description
1.1 Features
references are made throughout this Maintenance and
✎ Numerous
Service Guide to “full-featured” and “defeatured” computer
models. A model is considered to be full-featured if it has 3
Universal Serial Bus ports and the following components:
■ PC Card slot
■ IEEE 1394 port
■ Digital Media Slot
A model is considered to be defeatured if it has only two
Universal Serial Bus ports and none of the components listed
above.
1–2
■
AMD Turion 64 ML-40 (2.2-GHz), ML-37 (2.0-GHz),
ML-34 (1.8-GHz), ML-32 (1.8-GHz) processors, all with
1-GB L2 cache, or AMD Sempron M3300 (2.0-GHz) or
M3000 (1.8-GHz) processors, with 512-MB L2 cache
■
15.4-inch, WXGA, TFT (1280 × 800) display with antiglare
or BrightView, varying by computer model
■
120-, 100-, 80-, 60-, or 40-GB high-capacity hard drive,
varying by computer model
■
256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB
■
Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by computer model
■
Full-size Windows keyboard with embedded numeric keypad
■
TouchPad pointing device, including dedicated vertical scroll
region
■
Integrated 10Base-T/100Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
■
Integrated high-speed 56K modem with RJ-11 jack
■
Integrated wireless support for Mini PCI IEEE 802.11a/b/g
WLAN device
Maintenance and Service Guide
Product Description
■
Support for one Type I or Type II PC Card slot, with support
for both 32-bit (CardBus) and 16-bit PC Cards
■
Support for ExpressCard slot
■
External 65-watt AC adapter with 3-wire power cord
■
12- or 6-cell Li-Ion battery pack
■
Stereo speakers
■
Volume up, volume mute, and volume down buttons
■
Support for the following optical drives:
❏ DVD±RW and CD-RW Double Layer Combo Drive
with LightScribe
❏ DVD±RW and CD-RW Double Layer Combo Drive
❏ DVD/CD-RW Combo Drive
■
Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Digital Media Slot (select models only)
❏ Expansion port 2
❏ ExpressCard slot
❏ External monitor
❏ IEEE 1394 (select models only)
❏ PC Card (select models only)
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out
❏ Universal Serial Bus (USB) v. 2.0 (2 or 3 ports, varying
by computer model)
Maintenance and Service Guide
1–3
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information.)
2. Remove the real-time clock (RTC) battery (refer to Section
5.8, “RTC Battery,” for more information.)
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and CMOS settings have been cleared.
1–4
Maintenance and Service Guide
Product Description
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting the level of performance
■
Battery calibration
■
Lid switch standby/resume
■
Power button
■
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
1–5
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
1–6
Maintenance and Service Guide
Product Description
Table 1-1
Front Components
Item
Component
Function
1
Power light
■ On: Computer is turned on.
■ Off: Computer is off or in hibernation.
■ Blinking: Computer is in standby.
2
Battery light
■ On: A battery pack is charging or is close
to full charge capacity.
■ Off: If the computer is plugged into an
external power source, the light is turned
off when all batteries in the computer are
fully charged. If the computer is not
plugged into an external power source,
the light stays off until the battery
reaches a low-battery condition.
■ Blinking: A battery pack that is the only
available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition,
the battery light begins blinking quickly.
3
Drive light
On or blinking: The internal hard drive
or an optical drive is being accessed.
4
Speakers
Produce stereo sound.
5
Display release latch
Opens the computer.
Maintenance and Service Guide
1–7
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-2.
Right-Side Components
Table 1-2
Right-Side Components
Item
Component
Function
1
Audio-out
(headphone) jack
Connects an optional headphone or
powered stereo speakers. Also connects
the audio function of an audio/video device,
such as a television or VCR.
2
Audio-in (microphone)
jack
Connects an optional stereo microphone.
3
ExpressCard slot
Supports an optional ExpressCard.
4
USB port (selected
models only)
Connects optional USB devices.
5
Optical drive
Supports an optical disc, such as a CD
or DVD.
6
RJ-11 (modem) jack
Connects a modem cable (not included).
7
Power connector
Connects the AC adapter cable.
1–8
Maintenance and Service Guide
Product Description
The external components on the rear panel of the computer are
shown below and described in Table 1-3.
Rear Panel Components
Table 1-3
Rear Panel Components
Item
Component
Function
1
Wireless light
On: One or more internal wireless devices
have been turned on.
establish a wireless connection, a
✎ To
wireless network must already be set
up.
2
Battery bay
Holds a battery pack.
3
Vent
Provides airflow to cool internal
components.
To prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows or thick rugs
or clothing, to block airflow.
Ä
Maintenance and Service Guide
1–9
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-4.
Left-Side Components
Table 1-4
Left-Side Components
Item
Component
Function
1
Security cable slot
Attaches an optional security cable to the
computer.
purpose of security solutions is
✎ The
to act as a deterrent. These solutions
do not prevent the product from
being mishandled or stolen.
2
Monitor port
Connects an optional VGA monitor or
projector.
3
S-Video-out jack
Connects the video function of an optional
S-Video device, such as a television, VCR,
or video capture card.
4
RJ-45 (network) jack
Connects a network cable (not included).
1–10
Maintenance and Service Guide
Product Description
Table 1-4
Left-Side Components (Continued)
Item
Component
Function
5
Expansion port 2
Connects the computer to an optional
docking device.
computer has only one
✎ The
expansion port. The term expansion
port 2 describes the type of
expansion port.
6
USB ports (2)
Connect optional USB devices.
7
1394 port (4-pin,
selected models only))
Connects an optional 1394a device such
as a scanner, a digital camera, or a
digital camcorder.
8
Digital Media Slot light
(selected models only)
On: An optional digital card is being
accessed.
9
Digital Media Slot
(selected models only)
Supports the following optional digital
cards: SD (Secure Digital) Memory Card,
SD I/O Card, Memory Stick, Memory Stick
Pro, MultiMediaCard, xD-Picture Card, and
SmartMedia.
10
PC Card slot (selected
models only)
Supports an optional Type I or Type II
32-bit (CardBus) or 16-bit PC Card.
11
PC Card eject button
(selected models only)
Ejects PC Cards from the PC Card slot.
Maintenance and Service Guide
1–11
Product Description
The standard keyboard components of the computer are shown
below and described in Table 1-5.
Standard Keyboard Components
1–12
Maintenance and Service Guide
Product Description
Table 1-5
Standard Keyboard Components
Item
Component
Function
1
f1 to f12 keys (12)
Perform system and application tasks.
When combined with fn, function keys
perform additional tasks as hotkeys.
2
caps lock key
Enables caps lock and turns on the caps
lock light.
3
fn key
Combines with other keys to perform
system tasks as hotkeys. For example,
pressing fn+f7 decreases screen
brightness.
4
Windows logo key
Displays the Microsoft Windows Start
menu.
5
Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6
Arrow keys
Move the cursor around the screen.
7
Numeric keypad keys
(16)
Can be used like the keys on an external
numeric keypad.
8
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
Maintenance and Service Guide
1–13
Product Description
The computer top components are shown below and described
in Table 1-6.
Top Components
Table 1-6
Top Components
Item
Component
Function
1
Caps lock light
On: Caps lock is enabled.
2
Power light
■ On: The computer is on.
■ Blinking: The computer is in standby.
■ Off: The computer is off or in
hibernation.
1–14
Maintenance and Service Guide
Product Description
Table 1-6
Top Components (Continued)
Item
Component
Function
2
Power button
When the computer is
■ Off, press to turn on the computer.
■ On, press to enter hibernation.
■ In standby, briefly press to exit standby.
■ In hibernation, briefly press to exit
hibernation.
If the computer has stopped responding
and Microsoft® Windows® shutdown
procedures cannot be used, press and
hold the power button for at least
5 seconds to turn off the computer.
3
QuickLaunch buttons
Launch default multimedia, digital imaging,
or music applications.
4
Wireless button
Turns the wireless functionality on or off,
but does not create a wireless connection.
establish a wireless connection,
✎ To
a wireless network must already be
set up.
5
Wireless light
On: One or more internal wireless devices
have been turned on.
establish a wireless connection,
✎ To
a wireless network must already be
set up.
6
Volume down button
Decreases system volume.
7
Volume mute button
Mutes or restores volume.
8
Volume up button
Increases system volume.
9
Num lock light
On: Num lock is enabled.
Maintenance and Service Guide
1–15
Product Description
The computer TouchPad components are shown below and
described in Table 1-7.
TouchPad Components
1–16
Maintenance and Service Guide
Product Description
Table 1-7
TouchPad Components
Item
Component
Function
1
TouchPad
Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling,
selecting, and double-clicking.
2
Left and right
TouchPad buttons
Function like the left and right buttons
on an external mouse.
3
TouchPad vertical
scroll zone
Scrolls up or down.
Maintenance and Service Guide
1–17
Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-8.
Bottom Components
Table 1-8
Bottom Components
Item
Component
Function
1
Optical drive
Supports an optical disc, such as a
CD or DVD.
2
Labels area
Contains the serial number and other
information labels.
3
Battery pack release latch
Releases a battery pack from the
battery bay.
4
Battery bay
Holds a battery pack.
1–18
Maintenance and Service Guide
Product Description
Table 1-8
Bottom Components (Continued)
Item
Component
Function
5
Vents (2)
Provide airflow to cool internal
components.
To prevent overheating, do not
obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows
or thick rugs or clothing, to block
airflow.
Ä
6
Memory/Mini PCI module
compartment cover
■ Contains 2 memory module slots that
support replaceable memory
modules. The number of preinstalled
memory modules varies by computer
model.
■ Holds an optional wireless LAN
device (select models only).
Ä
7
Hard drive bay
Maintenance and Service Guide
To prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your computer by the
governmental agency that
regulates wireless devices in
your country. If you install an
unauthorized device and then
receive a warning message,
remove the device to restore
computer functionality. Then
contact Customer Care.
Holds the internal hard drive.
1–19
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
Ä
■
AMD Sempron and AMD Turion 64 processors
■
Audio
■
Digital media card
■
Display
■
ExpressCard
■
Hard drive
■
Keyboard
■
Memory module
■
Mini PCI communications devices
■
PC Card
■
TouchPad
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the computer.
1–20
Maintenance and Service Guide
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load. If the operating system is working, the computer restarts
the operating system after you exit Computer Setup.
devices are not supported in Computer Setup; you
✎ Pointing
must use the keyboard to navigate and make selections.
The menu tables later in this chapter provide an overview of
Computer Setup options.
Maintenance and Service Guide
2–1
Troubleshooting
Accessing Computer Setup
The information and settings in Computer Setup are accessed
from the File, Security, Tools, and Advanced menus.
1. Open Computer Setup by turning on or restarting the
computer. Press f10 while the F10 = Based Setup message is
displayed in the lower-left corner of the screen.
❏ To change the language, press f2.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
2. Select the File, Security, Tools, or Advanced menu.
3. To exit Computer Setup, choose one of the following:
❏ To exit without saving any changes, use the arrow keys
to select File > Ignore changes and exit, and then follow
the instructions on the screen.
❏ To exit and save all the settings you have entered, use the
arrow keys to select File > Save changes and exit, and
then follow the instructions on the screen.
Your preferences are set when you exit Computer Setup and go
into effect when the computer restarts.
Computer Setup Defaults
To restore all settings in Computer Setup to the values that were
set at the factory:
1. Open Computer Setup by turning on or restarting the
computer. Press f10 while the F10 = Based Setup message
is displayed in the lower-left corner of the screen.
❏ To change the language, press f2.
❏ To view navigation information, press f1.
2. Use the arrow keys to select File > Restore defaults.
3. Select the Restore Defaults check box.
2–2
Maintenance and Service Guide
Troubleshooting
4. To confirm the restoration, press f10.
5. Select File > Save changes and exit, and then follow
the instructions on the screen.
When the computer restarts, the factory settings are restored,
and any identification information you have entered is saved.
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■ View identification information about the
computer and any battery packs in the system.
■ View specification information about the
processor, memory and cache size, video
revision, keyboard controller version, and
system ROM.
Save to floppy
Save system configuration settings to a diskette.
Restore to floppy
Restore system configuration settings from a
diskette.
Restore defaults
Replace configuration settings in Computer Setup
with factory default settings. (Identification
information is retained.)
Ignore changes and exit
Cancel changes entered during the current
session. Then exit and restart the computer.
Save changes and exit
Save changes entered during the current session.
Then exit and restart the computer. The changes
you save are to into effect when the computer
restarts.
Maintenance and Service Guide
2–3
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Administrator password
Enter, change, or delete an HP Administrator
password.
Power-on password
Enter, change, or delete a power-on password.
Password options
■ Enable/Disable stringent security.
■ Enable/Disable required password on restart.
DriveLock passwords
Enable/disable DriveLock; change a DriveLock
user or master password.
Settings are accessible only
✎ DriveLock
when you enter Computer Setup by turning
on (not restarting) the computer.
Smart Card Security
Enable/disable power-on support for smart cards.
feature is supported by select smart
✎ This
card readers only.
Embedded Security
■ Enable/Disable the embedded security chip.
■ Restore embedded security chip to factory
settings.
■ Enable/Disable power-on authentication
support.
■ Enable/Disable automatic DriveLock.
■ Reset power-on authentication credential
Security settings are accessible
✎ Embedded
only if the computer is equipped with an
embedded security chip.
Device security
Enable/Disable devices in the system.
Enable NIC for inclusion in MultiBoot.
System IDs
Enter user-defined identification values.
2–4
Maintenance and Service Guide
Troubleshooting
Selecting from the Tools Menu
Table 2-3
Tools Menu
Select
To Do This
HDD Self Test options
Run a quick or comprehensive self-test on any
hard drive in the system.
Battery Information
View information about any battery packs in the
computer.
Memory Check
■ Run a self-test on memory modules in
the computer.
■ View information about memory modules
installed in the computer.
Maintenance and Service Guide
2–5
Troubleshooting
Selecting from the Advanced Menu
Table 2-4
Advanced Menu
Select
To Do This
Language (or press f2)
Change the Computer Setup language.
Boot options
■ Enable/Disable MultiBoot, which sets a startup
sequence that can include most bootable
devices and media in the system.
■ Set the boot order.
Device options
■ Swap the functions of the fn key and left ctrl
key.
■ Enable/Disable multiple pointing devices at
startup. (To set the computer to support only a
single, usually nonstandard, pointing device at
startup, select Disable.)
■ Enable/Disable USB legacy support for a USB
keyboard, mouse, and hub. When USB legacy
support is enabled
❐ A USB keyboard, mouse, and hub work
even when a Windows operating system
is not loaded.
❐ The computer starts from a bootable
hard drive, diskette drive diskette, or CD,
CD-RW, or DVD inserted into a drive
connected by a USB connector to the
computer or to an optional docking
device.
■ Select a parallel port mode: EPP (Enhanced
Parallel Port), standard, bidirectional, or ECP
(Enhanced Capabilities Port).
■ Enable/Disable all settings in the SpeedStep
window. (When Disable is selected, the
computer runs in Battery Optimized mode.)
2–6
Maintenance and Service Guide
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
“Flowchart 2.1—Initial Troubleshooting”
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”
2.9
“Flowchart 2.9—No Operating System (OS) Loading”
2.10
“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11
“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12
“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13
“Flowchart 2.13—No OS Loading, Diskette Drive”
Maintenance and Service Guide
2–7
Troubleshooting
Table 2-5
Troubleshooting Flowcharts Overview (Continued)
Flowchart
Description
2.14
“Flowchart 2.14—No OS Loading, Optical Drive”
2.15
“Flowchart 2.15—No Audio, Part 1”
2.16
“Flowchart 2.16—No Audio, Part 2”
2.17
“Flowchart 2.17—Nonfunctioning Device”
2.18
“Flowchart 2.18—Nonfunctioning Keyboard”
2.19
“Flowchart 2.19—Nonfunctioning Pointing Device”
2.20
“Flowchart 2.20—No Network/Modem Connection”
2–8
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
All drives
working?
N
Go to
Is there video?
(no boot)
Y
“Flowchart
2.6—No Video,
Part 1.”
N
Keyboard/
pointing
device
working?
Y
N
Go to
Is the OS
loading?
N
Go to
Is there
sound?
Y
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Y
“Flowchart
2.15—No Audio,
Part 1.”
Y
Maintenance and Service Guide
“Flowchart
2.17—Nonfunctioning Device.”
Go to
“Flowchart
2.18—Nonfunctioning Keyboard”
or “Flowchart
2.19—Nonfunctioning Pointing
Device.”
N
Connecting
to network
or modem?
Y
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
End
2–9
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking device
(if applicable).
N
N
Power up
on battery
power?
Go to
Power up
on battery
power?
Reset
power.*
“Flowchart
2.3—No Power,
Part 2.”
Y
Y
N
N
Power up
on AC
power?
Power up
on AC power?
Reset
power.*
Y
Go to
“Flowchart
2.4—No Power,
Part 3.”
Y
Y
Power up in
docking
device?
Done
N
1. Reseat the power cables in the docking
device and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–10
N
Power up
in docking
device?
*NOTES
1. On select models, there is a separate
reset button.
2. On select models, the computer can be
reset using the standby switch and
either the lid switch or the main power
switch.
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging it,
moving it to
another computer,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
Done
Power on?
“Flowchart
2.4—No Power,
Part 3.”
Y
Done
Maintenance and Service Guide
2–11
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in computer and
at power source.
Y
Done
Power on?
N
External
N
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
N
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
Replace
power cord.
Power on?
Y
Y
Done
Power on?
Done
N
2–12
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
computer.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace damaged
items.
Close
computer and
retest.
N
Power on?
Y
Done
Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
Maintenance and Service Guide
2–13
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking Device
Go to
Stand-alone
or docking
device?
*NOTE: To change from internal to
external display, use the hotkey.
“Flowchart
2.7—No Video,
Part 2.”
Stand-alone
Internal or
external
display?*
Y
Adjust
brightness.
A
Adjust
brightness.
Press lid
switch to ensure
operation.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Done
N
Video OK?
Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–14
N
Try
another
display.
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
computer from
docking device,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Y
Video OK?
Done
N
Check that computer is properly
seated in docking device,
for bent pins on cable,
and for monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Go to
Adjust external
monitor display.
Maintenance and Service Guide
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”
2–15
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.
Reseat power
cord in docking
device and
power outlet.
Check voltage
setting on docking
device.
Reinstall
computer into
docking device.
Y
Reset monitor
cable connector at
docking device.
Docking
device
operating?
N
Y
Docking
device
operating?
N
Done
Done
Test replacement
docking device with
new computer.
Remove computer,
replace docking
device.
2–16
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reseat power
cord in docking
device and
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from optical drive,
go to “Flowchart 2.14—No OS Loading,
Optical Drive.”
No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
Maintenance and Service Guide
2–17
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
N
Y
Boot
from
diskette?
Check the setup
utility for correct
booting order.
Y
Change boot
priority through
the setup utility
and reboot.
N
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Y
2–18
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
Reseat
hard drive.
N
1. Replace
hard drive.
2. Replace
system board.
Disc or
diskette in
drive?
Y
Y
Hard drive
accessible?
Done
N
Remove disc or
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Hard drive
partitioned?
Y
N
Y
N
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
Boot
from diskette
drive?
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Hard drive
formatted?
Format hard drive
and bring to
a bootable
C:\ prompt.
Computer
booted?
Load OS using
Operating System disc
(if applicable).
Y
N
Y
Hard drive
accessible?
Y
Done
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Maintenance and Service Guide
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
2–19
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on
hard drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK and
check for
bad sectors.
Diagnostics on
disc or diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–20
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.17—Nonfunctioning Device.”
Y
Y
N
Diskette
drive enabled
in the Setup
utility?
Enable drive
and cold boot
computer.
Nonsystem
disk error?
N
Y
Replace the following
components
individually, retesting
after each
replacement:
■ Diskette drive
■ System board
Y
Y
N
Install bootable
diskette and
reboot computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the setup utility.
OS
loading?
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,” for
Done
N
instructions.
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide
2–21
Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
Y
No OS
loading from
CD-ROM or
DVD-ROM drive.
N
Install bootable
disc and
reboot
computer.
Bootable
disc in
drive?
Disc
in drive?
Y
N
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Boots from
CD or DVD?
Reseat
drive.
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the computer.
Refer to
Go to
Section 1.2,
“Resetting the
Computer,” for
“Flowchart
2.17—Nonfunctioning
Device.”
instructions.
Correct boot
order using
the setup utility.
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
N
Y
Computer in
docking device
(if applicable)?
Go to
Internal
audio?
Undock
N
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
Replace the following docking device
components one at a time, as applicable.
Check audio status after each change.
1. Reseat docking device audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking device audio board.
5. Replace backplane board.
6. Replace I/O board.
“Flowchart
2.16—No Audio,
Part 2.”
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Audio?
Done
N
Maintenance and Service Guide
2–23
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in computer
(if applicable).
Y
Audio?
Done
N
Replace the following components
individually, retesting after each
replacement:
■ Internal speakers.
■ Audio board (if applicable).
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins
or other damage.
Y
Clear
CMOS.
Fix or
replace
broken item.
Any physical
device detected?
N
Go to
Reattach device.
Close computer,
plug in power,
and reboot.
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Replace hard drive.
N
Device
boots
properly?
N
Replace NIC.
If integrated NIC,
replace system
board.
Y
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Replace diskette
drive.
Done
2–25
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect computer
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Keyboard
operating
properly?
Replace internal
keyboard or
cable.
Y
Y
Keyboard
operating
properly?
Done
Done
N
Replace
system
board.
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect computer
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
Pointing device
operating
properly?
Y
Y
Pointing device
operating
properly?
Done
Done
N
Replace
system
board.
Maintenance and Service Guide
2–27
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Replace jack
or have jack
activated.
Network
or modem jack
active?
Y
Y
Connect
to nondigital
line.
Digital
line?
N
Y
N
NIC/modem
configured
in OS?
Network
or modem
connection
working?
Reload
drivers and
reconfigure.
Done
N
Y
Disconnect all
power from
the computer
and open.
Replace
NIC/modem
(if applicable).
Reseat NIC/modem
(if applicable).
Network
or modem
connection
working?
Y
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer.
Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components
Spare Part
Number
Item
Description
1
Display assemblies (include display cable, wireless antenna boards,
and antenna cables)
15.4-inch, WXGA with BrightView
15.4-inch, WXGA antiglare
407841-001
407839-001
Refer to Section 3.3, “Display Assembly Subcomponents,” for
✎ display
assembly internal component spare part number
information.
2
Switch cover
For use with full-featured models
For use with defeatured models
407825-001
407826-001
3
Keyboard frame
407786-001
4
LED board (includes LED board cable)
For use with full-featured models
For use with defeatured models
5
Keyboards
Belgium
Denmark
France
French Canada
Germany
Greece
International
Israel
Italy
6
407787-001
407788-001
407857-A41
407857-081
407857-051
407857-121
407857-041
407857-151
407857-B31
407857-BB1
407857-061
Top cover (includes TouchPad)
TouchPad bracket (not illustrated)
Maintenance and Service Guide
Norway
Portugal
Spain
Sweden/Finland
Switzerland
The United
Kingdom
The United
States
407857-091
407857-131
407857-071
407587-B71
407857-111
407857-031
407857-001
407822-001
407811-001
3–3
Illustrated Parts Catalog
Computer Major Components
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
Spare Part
Number
Cable Kit
407774-001
7a
7b
7c
7d
7e
Includes:
TouchPad cable
USB/audio board cable
Bluetooth module cable
Power connector and cable
Modem connector and cable
8
Optical drives
DVD±RW and CD-RW Double Layer Combo Drive
with LightScribe
DVD/CD-RW Double Layer Combo Drive with
LightScribe
DVD/CD-RW Combo Drive
403806-001
9
PC Card assembly
407829-001
10
ExpressCard assembly
407809-001
11
Plastics Kit
407778-001
11a
11b
11c
11d
407855-001
407854-001
Includes:
ExpressCard slot bezel
PC Card slot bezel
Hard drive cover (includes 2 captive screws)
Memory/Mini PCI module compartment cover (includes 2 captive
screws)
Computer feet (8, not illustrated)
Maintenance and Service Guide
3–5
Illustrated Parts Catalog
Computer Major Components
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
Spare Part
Number
Bracket Kit
407820-001
12a
12b
12c
12d
Includes:
ExpressCard bracket
Expansion port 2 bracket
Display hinge support bracket
Memory shield
13
USB/audio board (includes USB/audio board cable)
For use with full-featured models
For use with defeatured models
14
407802-001
407803-001
System board
For use with full-featured models
For use with defeatured models
407830-001
407831-001
15
Bluetooth® module (includes Bluetooth module cable)
397922-001
16
Heat sink (includes thermal paste)
Thermal paste
407818-001
407817-001
17
Fan assembly
407807-001
18
Processors (include thermal paste)
AMD Turion 64 ML-40 (2.2-GHz)
AMD Turion 64 ML-37 (2.0-GHz)
AMD Turion 64 ML-34 (1.8-GHz)
AMD Turion 64 ML-32 (1.8-GHz)
AMD Sempron M3300 (2.0-GHz)
AMD Sempron M3000 (1.8-GHz)
Maintenance and Service Guide
393579-001
393578-001
407836-001
395744-001
407837-001
407838-001
3–7
Illustrated Parts Catalog
Computer Major Components
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Computer Major Components (Continued)
Item
Description
Spare Part
Number
19
Speakers
407784-001
20
Base enclosure
For use with full-featured models
For use with defeatured models
407813-001
407814-001
21
RTC battery (includes 2-sided tape)
407816-001
22
Battery packs
12-cell, 8.8-Amp hour
6-cell, 4.0-Amp hour
23
Hard drives (include frame and connector)
5400 rpm, 80-GB
24
25
407835-001
407834-001
407847-001
4200-rpm, 120-GB
4200-rpm, 100-GB
4200-rpm, 80-GB
4200-rpm, 60-GB
4200-rpm, 40-GB
407848-001
407846-001
410053-001
407845-001
407844-001
Mini PCI communications modules
802.11a/b/g WLAN module for use in North America
802.11a/b/g WLAN module for use in the rest of the
world
403791-001
403792-001
802.11b/g WLAN module for use in North America
802.11b/g WLAN module for use in the rest of the world
392557-001
392557-002
Memory modules, 1-DIMM
SD Memory Cards
(not illustrated)
1024 MB
512 MB
256 MB
512 MB
256 MB
403800-001
403799-001
407843-001
Maintenance and Service Guide
407316-001
403573-001
3–9
Illustrated Parts Catalog
3.3 Display Assembly Subcomponents
3–10
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2
Display Assembly Subcomponents
Spare Part Number Information
Item
Description
Display Plastics Kit, includes:
■ Display bezel
■ Display enclosure
■ Display release latch actuator and hooks
(not illustrated)
407792-001
2
Display Hinge Kit
407796-001
3
Display inverter board
407800-001
4
Display Panel Kit (includes display panel cable)
15.4-inch, WXGA with BrightView
15.4-inch, WXGA antiglare
407799-001
407798-001
1a
1b
5
Wireless Antenna Kit (includes cable and
transceivers)
407791-001
Display Label Kit (not illustrated)
407864-001
Display Screw Kit (not illustrated), includes:
■ Phillips PM2.5×7.0 screws
■ Phillips PM2.0×4.0 screws
■ Rubber screw covers
407794-001
Maintenance and Service Guide
3–11
Illustrated Parts Catalog
3.4 Plastics Kit
Table 3-3
Plastics Kit
Spare Part Number Information
Item
Description
Spare Part
Number
Plastics Kit, includes:
407778-001
1
Memory/Mini PCI module compartment cover (includes 2 captive
screws, secured by C-clips)
2
Hard drive cover (includes 2 captive screws, secured by C-clips)
3
Computer feet for use on base enclosure (6)
4
Computer feet for use on 12-cell battery pack
5
ExpressCard slot bezel
6
PC Card slot bezel
3–12
Maintenance and Service Guide
Illustrated Parts Catalog
3.5 Cable Kit
Table 3-4
Cable Kit
Spare Part Number Information
Item
Description
Spare Part
Number
Cable Kit, includes:
407774-001
1
TouchPad cable
2
Bluetooth module cable
3
USB/audio board cable
4
Modem connector and cable
5
Power connector and cable
Maintenance and Service Guide
3–13
Illustrated Parts Catalog
3.6 Mass Storage Devices
3–14
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-5
Mass Storage Devices
Spare Part Number Information
Spare Part
Number
Item
Description
1
Hard drives (include frame and connector)
5400 rpm, 80-GB
2
407847-001
4200-rpm, 120-GB
4200-rpm, 100-GB
4200-rpm, 80-GB
4200-rpm, 60-GB
4200-rpm, 40-GB
407848-001
407846-001
410053-001
407845-001
407844-001
Optical drives
DVD±RW and CD-RW Double Layer Combo Drive
with LightScribe
DVD/CD-RW Double Layer Combo Drive with
LightScribe
DVD/CD-RW Combo Drive
403806-001
USB digital drive (not illustrated)
364727-001
Maintenance and Service Guide
407855-001
407854-001
3–15
Illustrated Parts Catalog
3.7 Miscellaneous (Not Illustrated)
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information
Description
Spare Part
Number
All-in-one media cable
375759-001
Audio Y-cable 2
379452-001
HP Remote Control II
407313-001
Label Kit
407776-001
Power supply, 65 watt
403810-001
Power cords
For use in:
Australia
403811-011
Canada, French Canada, and the United States
403811-001
Denmark
403811-081
France, Germany, and Spain
403811-021
Israel
403811-BB1
The United Kingdom
403811-031
Switzerland
403811-111
Italy
403811-061
3–16
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-6
Miscellaneous (Not Illustrated)
Spare Part Information (Continued)
Spare Part
Number
Description
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing,” for more information
on specifications and usage)
■
■
■
■
■
■
Phillips PM3.0×6.0 Screw
Phillips PM3.0×3.0 screw
Phillips PM2.5×11.0 screw
Phillips PM2.5×7.0 Screw
Phillips PM2.5×6.0 screw
Black Phillips PM2.5×5.0 screw
■
■
■
■
■
■
407782-001
Silver Phillips PM2.5×5.0 Screw
Phillips PM2.5×3.0 screw
Phillips PM2.0×6.0 Screw
Phillips PM2.0×4.0 Screw
Phillips PM2.0×3.0 Screw
Slotted M1.5×9.0 screw
USB travel mouse
309674-001
USB digital drive
364727-001
Wired headset with volume control
371693-001
Maintenance and Service Guide
3–17
Illustrated Parts Catalog
3.8 Sequential Part Number Listing
Table 3-7
Sequential Part Number Listing
Spare Part
Number
Description
309674-001
USB travel mouse
364727-001
USB digital drive
371693-001
Wired headset with volume control
375759-001
All-in-one media cable
379452-001
Audio Y-cable 2
392557-001
802.11b/g WLAN Mini PCI communications module for use in
North America
392557-002
802.11b/g WLAN Mini PCI communications module for use in
the rest of the world
393578-001
AMD Turion 64 ML-37 (2.0-GHz) processor (includes
thermal paste)
393579-001
AMD Turion 64 ML-40 (2.2-GHz) processor (includes
thermal paste)
395744-001
AMD Turion 64 ML-32 (1.8-GHz) processor (includes
thermal paste)
397922-001
Bluetooth wireless module (includes Bluetooth module cable)
403573-001
SD Memory Card 256-MB
403791-001
802.11a/b/g WLAN Mini PCI communications module for use
in North America
403792-001
802.11a/b/g WLAN Mini PCI communications module for use
in the rest of the world
403799-001
512-MB memory module
403800-001
1024-MB memory module
3–18
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
403806-001
DVD±RW and CD-RW Double Layer Combo Drive
with LightScribe
403810-001
Power supply, 65 watt
403811-001
Power cord for use in the United States
403811-021
Power cord for use internationally
403811-031
Power cord for use in the United Kingdom
403811-061
Power cord for use in Italy
403811-081
Power cord for use in Denmark
403811-111
Power cord for use in Sweden and Finland
403811-BB1
Power cord for use in Israel
407313-001
HP Remote Control II
407316-001
SD Memory Card 512-MB
407774-001
Cable Kit
407776-001
Label Kit
407778-001
Plastics Kit
407780-001
Rubber Pad Kit
407782-001
Screw Kit
407784-001
Speakers
407786-001
Keyboard frame
407787-001
LED board for use with full-featured computers
407788-001
LED board for use with defeatured computers
407791-001
Wireless antenna transceivers and cables
407792-001
Display Plastics Kit
Maintenance and Service Guide
3–19
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
407794-001
Display Screw Kit
407796-001
Display HInge Kit
407798-001
Display panel kit for use with antiglare displays
407799-001
Display panel kit for use with BrightView displays
407800-001
Display inverter board
407802-001
USB/audio board for use with full-featured computers
407803-001
USB/audio board for use with defeatured computers
407807-001
Fan assembly
407809-001
ExpressCard assembly
407811-001
TouchPad bracket
407813-001
Base enclosure for use with full-featured computers
407814-001
Base enclosure for use with defeatured computers
407816-001
RTC battery (includes 2-sided tape)
407817-001
Thermal paste
407818-001
Heat sink
407820-001
Bracket Kit
407822-001
Top cover
407825-001
Switch cover for use with full-featured computers
407826-001
Switch cover for use with defeatured computers
407829-001
PC Card assembly
407830-001
System board for use with defeatured computers
407831-001
System board for use with defeatured computers
3–20
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
407834-001
6-cell, 4.0-Amp hour battery pack
407835-001
12-cell, 8.8-Amp hour battery pack
407836-001
AMD Turion 64 ML-34 (1.8-GHz) processor (includes
thermal paste)
407837-001
AMD Sempron M3000 (1.8-GHz) processor (includes
thermal paste)
407838-001
AMD Sempron M3300 (2.0-GHz) processor (includes
thermal paste)
407839-001
15.4-inch WSGA antiglare display assembly
407841-001
15.4-inch WSGA display assembly with BrightView
407843-001
256-MB, 1-DIMM memory module
407844-001
4200-rpm, 40-GB hard drive
407845-001
4200-rpm, 60-GB hard drive
407846-001
4200-rpm, 100-GB hard drive
407847-001
5400-rpm, 80-GB hard drive
407848-001
4200-rpm, 120-GB hard drive
407854-001
DVD/CD-RW Combo Drive
407855-001
DVD/CD-RW Double Layer Combo Drive with LightScribe
407857-001
Keyboard for use in The United States
407857-031
Keyboard for use in The United Kingdom
407857-041
Keyboard for use in Germany
407857-051
Keyboard for use in France
407857-061
Keyboard for use in Italy
407857-071
Keyboard for use in Spain
Maintenance and Service Guide
3–21
Illustrated Parts Catalog
Table 3-7
Sequential Part Number Listing (Continued)
Spare Part
Number
Description
407857-081
Keyboard for use in Denmark
407857-091
Keyboard for use in Norway
407857-111
Keyboard for use in Switzerland
407857-121
Keyboard for use in French Canada
407857-131
Keyboard for use in Portugal
407857-151
Keyboard for use in Greece
407857-A41
Keyboard for use in Belgium
407857-B31
Keyboard for use internationally
407857-B71
Keyboard for use in Sweden and Finland
407857-BB1
Keyboard for use in Israel
407864-001
Display Label Kit
410053-001
4200-rpm, 80-GB hard drive
3–22
Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal
and replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 screwdriver
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the computer, place
✎ As
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Ä
CAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in hibernation, turn the computer on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch
of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge may not
be affected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools such as cutters,
screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces,
use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
4–6
Maintenance and Service Guide
Removal and Replacement Preliminaries
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords
of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties
to the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
Maintenance and Service Guide
4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
4–8
Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many 100 screws, in 12 different sizes, that may
have to be removed, replaced, or loosened when servicing the
computer. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the Computer for
Disassembly
# of Screws Removed
Battery pack
0
5.4
Hard Drive
2 loosened to remove the
hard drive cover
2 to remove the hard drive
4 to disassemble the
hard drive
5.5
Computer Feet
0
5.6
Memory Module
2 loosened to remove the
memory/Mini PCI module
compartment cover
2 loosened to release the
memory shield
5.7
Mini PCI Communications
Module
0
Å
5.8
5–2
To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in your computer by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore computer functionality. Then contact
Customer Care.
RTC Battery
0
Maintenance and Service Guide
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws Removed
5.9
Optical Drive
1 to remove to optical drive
2 to remove the optical drive
bracket
5.10
Switch Cover
7
5.11
Keyboard Frame
1
5.12
LED Board
5
5.13
Keyboard
4
5.14
Display Assembly
4 to remove the display
assembly
8 to remove the display bezel
2 to remove the display panel
4 to remove each display
hinge
1 to remove each wireless
antenna transceiver
5.15
Top Cover
21
5.16
Bluetooth Module
1
5.17
System Board
6
5.18
USB/Audio Board
1
5.19
Heat Sink
4
5.20
Processor
1 loosened on select models
5.21
Fan Assembly
5
5.22
Speakers
1
5.23
PC Card Assembly
2
5.24
ExpressCard Assembly
2
Maintenance and Service Guide
5–3
Removal and Replacement Procedures
5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
12-cell, 8.8-Amp hour
6-cell, 4.0-Amp hour
407835-001
407834-001
4. Remove the battery pack by following these steps:
a. Turn the computer upside down with the front toward you.
5–4
Maintenance and Service Guide
Removal and Replacement Procedures
b. Slide the battery pack release latch 1 to the left. (The
battery pack disengages from the computer.)
c. Lift the front edge of the battery pack 2 and swing it back
to remove it.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
5400 rpm, 80-GB
407847-001
4200-rpm, 120-GB
4200-rpm, 100-GB
4200-rpm, 80-GB
4200-rpm, 60-GB
4200-rpm, 40-GB
407848-001
407846-001
410053-001
407845-001
407844-001
1. Prepare the computer for disassembly (refer to Section 5.3).
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
2. Loosen the two black Phillips PM2.5×5.0 screws 1 that
secure the hard drive cover to the computer.
3. Lift the left edge of the hard drive cover 2 and swing it up
and to the right and remove it.
hard drive cover used on Pavilion models is included in the
✎ The
Plastics Kit, spare part number 407778-001.
Removing the Hard Drive Cover
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
4. Remove the two Phillips PM2.5×6.0 hard drive retention
screws 1 that secure the hard drive to the computer.
5. Slide the hard drive 2 to the right to disconnect if from
the system board.
6. Remove the hard drive 3 from the hard drive bay.
Removing the Hard Drive
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
7. Remove the four Phillips PM3.0×3.0 hard drive frame
screws 1 that secure the hard drive frame to the hard drive.
8. Lift the hard drive straight up 2 to remove it from the hard
drive frame.
Removing the Hard Drive Frame
Reverse the above procedure to reassemble and install the
hard drive.
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
5.5 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Plastics Kit, spare part number 407778-001.
Replacing the Computer Feet
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
5.6 Memory Module
Memory Module Spare Part Number Information
1024 MB
512 MB
256 MB
403800-001
403799-001
407843-001
1. Prepare the computer for disassembly (refer to Section 5.3).
2. Loosen the two black Phillips PM2.5×5.0 screws 1 that
secure the memory/Mini PCI module compartment cover to
the computer.
3. Lift the right side of the cover 2 and swing it up and to the
left and remove it.
memory/Mini PCI module compartment cover is included
✎ The
in the Plastics Kit, spare part number 407778-001.
Removing the Memory/Mini PCI Module Compartment Cover
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
4. Loosen the two Phillips PM2.5×3.0 screws 1 that secure
the memory module shield to the computer.
5. Lift the left side of the shield 2 and swing it to the right
until it is resting in an upright position.
memory shield is included in the Bracket Kit, spare part
✎ The
number 407820-001.
Releasing the Memory Module Shield
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
6. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The edge
of the module opposite the socket rises away from
the computer.)
7. Remove the memory module by pulling the module away
from the socket at an angle 2.
modules are designed with notches 3 to prevent
✎ Memory
incorrect installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
5.7 Mini PCI Communications Module
Mini PCI Communications Module
Spare Part Number Information
802.11a/b/g WLAN module for use in North America
802.11a/b/g WLAN module for use in the rest of the world
403791-001
403792-001
802.11b/g WLAN module for use in North America
802.11b/g WLAN module for use in the rest of the world
392557-001
392557-002
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
5–14
Maintenance and Service Guide
Removal and Replacement Procedures
disconnecting the antenna cables, make note of which
✎ Before
cable is attached to which antenna clip on the Mini PCI
communications card.
3. Disconnect the auxiliary and main 1 antenna cables from
the Mini PCI communications module.
4. Spread the two retaining tabs 2 on each side of the
Mini PCI socket to release the Mini PCI communications
module. (The edge of the module opposite the socket rises
away from the computer.)
5. Remove the Mini PCI communications module by pulling
the module away from the socket at an angle 3.
PCI communications modules are designed with
✎ Mini
notches 4 to prevent incorrect installation into the Mini PCI
module socket.
Removing a Mini PCI Communications Module
Reverse the above procedure to install a Mini PCI
communications module.
Maintenance and Service Guide
5–15
Removal and Replacement Procedures
5.8 RTC Battery
RTC Battery Spare Part Number Information
RTC battery (includes 2-sided tape)
407816-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
3. Remove the Mini PCI communications module (Section 5.7).
4. Remove the RTC battery from the socket on the
system board.
Removing the RTC Battery
Reverse the above procedure to install an RTC battery.
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
5.9 Optical Drive
Optical Drive Spare Part Number Information
DVD±RW and CD-RW Double Layer Combo Drive with
LightScribe
DVD/CD-RW Double Layer Combo Drive with LightScribe
DVD/CD-RW Combo Drive
403806-001
407855-001
407854-001
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the left side toward you.
3. Remove the Phillips PM2.5×11.0 screw 1 that secures the
optical drive to the computer.
4. Push the rear edge of the optical drive 2 to disconnect
the drive from the system board.
5. Remove the optical drive 3.
Removing the Optical Drive
Maintenance and Service Guide
5–17
Removal and Replacement Procedures
6. If it is necesary to replace the optical drive bracket, remove
the two Phillips PM2.0×4.0 screws 1 that secure the bracket
to the optical drive.
7. Remove the optical drive bracket 2.
Removing the Optical Drive Bracket
Reverse the above procedure to install an optical drive.
5–18
Maintenance and Service Guide
Removal and Replacement Procedures
5.10 Switch Cover
Switch Cover Spare Part Number Information
For use with full-featured models
For use with defeatured models
407825-001
407826-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the following screws:
1 Two Phillips PM2.5×11.0 screws
2 Three Phillips PM2.5×6.0 screws
3 Two silver Phillips PM2.5×5.0 screws
Removing the Switch Cover Screws
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
3. Turn the computer display-side up with front toward you.
4. Open the computer as far as possible.
5. Insert a flat-bladed tool under the display hinge cover 1
sections of the switch cover.
6. Lift the switch cover until the left and right sides 2 of the
switch cover disengage from the computer.
7. Remove the switch cover.
Removing the Switch Cover
Reverse the above procedure to install the switch cover.
5–20
Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Keyboard Frame
Keyboard Frame Spare Part Number Information
Keyboard frame
407786-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
3. Remove the switch cover (Section 5.10).
4. Turn the computer upside down with the rear panel
toward you.
5. Remove the Phillips PM2.0×6.0 screw in the battery bay
that secures the keyboard frame to the computer.
Removing the Keyboard Frame Screw
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
6. Turn the computer display-side up with front toward you.
7. Open the computer as far as possible.
8. Slide the keyboard frame 1 toward the back of the computer.
9. Lift and hold the rear edge of the keyboard frame 2 until the
LED board cable connector is accessible.
Releasing the Keyboard Frame
5–22
Maintenance and Service Guide
Removal and Replacement Procedures
10. Release the zero insertion force (ZIF) connector 1 to which
the LED board cable is connected and disconnect the
cable 2.
Disconnecting the LED Board Cable
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
11. Swing the keyboard frame 1 forward until the assembly
rests upside down on the palm rest.
12. Release the ZIF connector to which the keyboard cable 2 is
attached and disconnect the keyboard cable 3.
13. Remove the keyboard frame.
Removing the Keyboard Frame
Reverse the above procedure to install the keyboard frame.
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
5.12 LED Board
LED Board Spare Part Number Information
✎ LED board spare part kits include the LED board cable.
For use with full-featured models
For use with defeatured models
407787-001
407788-001
1. Prepare the computer for disassembly (Section 5.3) and then
remove the following components:
a. Memory/Mini PCI module compartment cover
(Section 5.6)
b. Switch cover (Section 5.10)
c. Keyboard frame (Section 5.11)
2. Turn the keyboard frame upside down with the LED board
toward you.
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
3. Remove the five Phillips PM2.0×4.0 screws 1 that secure
the LED board to the keyboard frame.
4. Remove the LED board 2.
Removing the LED Board
Reverse the above procedure to install the LED board.
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
5.13 Keyboard
Keyboard Spare Part Number Information
Belgium
Denmark
France
French Canada
Germany
Greece
International
Israel
407857-A41
407857-081
407857-051
407857-121
407857-041
407857-151
407857-B31
407857-BB1
Italy
Norway
Portugal
Spain
Sweden/Finland
Switzerland
The United Kingdom
The United States
407857-061
407857-091
407857-131
407857-071
407587-B71
407857-111
407857-031
407857-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the switch cover (Section 5.10).
3. Remove the keyboard frame (Section 5.11).
4. Turn the keyboard assembly upside down with the LED
board toward you.
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
5. Remove the four Phillips PM2.0×3.0 screws 1 that secure
the keyboard to the keyboard frame.
6. Remove the tabs on the bottom of the keyboard from the slots
in the keyboard frame.
7. Remove the keyboard 2.
Removing the Keyboard
Reverse the above procedure to install the keyboard.
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
5.14 Display Assembly
Display Assembly Spare Part Number Information
assemblies include display cable, wireless antenna boards, and
✎ Display
antenna cables.
15.4-inch, WXGA with BrightView
15.4-inch, WXGA with antiglare
407841-001
407839-001
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory/Mini PCI module compartment cover
(Section 5.6).
3. Disconnect the wireless antenna cables from the Mini PCI
communications module (Section 5.7).
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
4. Remove the switch cover (Section 5.10).
5. Remove the keyboard frame (Section 5.11).
6. Remove the keyboard (Section 5.13).
7. Disconnect the display cable 1 from the system board.
8. Remove the wireless antenna cables from the clips 2 in the
top cover.
Disconnecting the Display and Wireless Antenna Cables
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
Ä
CAUTION: Support the display assembly when removing the following
screws. Failure to support the display assembly can result in damage to
the display assembly and other computer components.
9. Remove the four Phillips PM2.5×7.0 screws 1 that secure
the display assembly to the computer.
10. Lift the display assembly straight up and remove it 2.
Removing the Display Assembly
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Plastics Kit, includes:
■ Display bezel
■ Display enclosure
■ Display release latch actuator and hooks
407792-001
Display Hinge Kit
407796-001
Display inverter board
407800-001
Display Panel Kit (includes display panel cable)
■ 15.4-inch, WXGA with BrightView
■ 15.4-inch, WXGA antiglare
407799-001
407798-001
Wireless Antenna Kit (includes cable and transceivers)
407791-001
Display Label Kit (not illustrated)
407864-001
Display Screw Kit (not illustrated), includes:
■ Phillips PM2.5×7.0 screws
■ Phillips PM2.0×4.0 screws
■ Rubber screw covers
407794-001
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
11. Remove the eight rubber screw covers 1 and 2 and the eight
Phillips PM2.5×7.0 screws 3 that secure the display bezel
to the display assembly.
rubber screw covers are included in the Display Screw Kit,
✎ The
spare part number 407794-001.
The four rubber screw covers 1 on the top edge of the display
bezel are thicker than the four rubber screw covers 2 on the
bottom edge of the display bezel.
Removing the Display Bezel Screws
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
display bezel and display enclosure are available in the
✎ The
Display Plastics Kit, spare part number 407792-001.
12. Flex the inside edges of the left and right sides 1 and the
top and bottom sides 2 of the display bezel until the bezel
disengages from the display enclosure.
13. Remove the display bezel 3.
Removing the Display Bezel
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
14. Disconnect the following cables:
1 Display panel cable
2 Wireless light cable
3 Display inverter board cable
Disconnecting the Display Panel Cables
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
Display Assembly Subcomponents
Spare Part Number Information
Display Panel Kit (includes display panel cable)
■ 15.4-inch, WXGA with BrightView
■ 15.4-inch, WXGA antiglare
407799-001
407798-001
Display inverter board
407800-001
15. Remove the two Phillips PM2.5×7.0 screws 1 that secure
the display panel to the display enclosure.
16. Remove the display panel 2 and inverter board 3.
Removing the Display Panel and Inverter Board
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
display release hook arm and spring are available in the
✎ The
Display Hinge Kit, spare part number 407796-001.
17. If it is necessary to replace the display release hook arm,
slide and hold the arm 1 to the right.
18. Slide the right side of the arm 2 forward until it clears the
tab 3 on the display enclosure.
19. Lift the arm 4 out of the display enclosure.
20. Detach the display release hook arm spring 5 from the tab
on the display enclosure.
21. Remove the display release hook arm.
Removing the Display Release Hook Arm
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
display hinges are available in the Display Hinge Kit,
✎ The
spare part numbers 407796-001.
22. If it is necessary to replace the display hinges, remove the
four Phillips PM2.0×4.0 screws 1 that secure each hinge
to the display panel.
23. Remove the display hinges 2.
Removing the Display Hinges
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
24. Remove the Phillips PM2.0×4.0 screws 1 that secure the left
and right wireless antenna transceivers to the display
enclosure.
25. Release the retention tabs 2 built in to the display enclosure
lining that secure the wireless antenna cables to the display
enclosure.
26. Detach the wireless antenna transceivers 3 from the display
enclosure.
27. Remove the wireless antenna transceivers and cables 4.
wireless antenna transceivers and cables are available in
✎ The
the Wireless Antenna Kit, spare part number 407791-001.
Removing the Wireless Antenna Transceivers and Cables
Reverse the above procedure to reassemble and install the
display assembly.
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
5.15 Top Cover
Top Cover and Base Enclosure
Spare Part Number Information
Top cover (includes TouchPad)
TouchPad bracket
407822-001
407811-001
Base enclosure for use with full-featured models
Base enclosure for use with defeatured models
407813-001
407814-001
1. Prepare the computer for disassembly (Section 5.3) and then
remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.7)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the computer upside down with the front toward you.
3. Remove the two Phillips PM2.5×3.0 screws 1 in the optical
drive bay and the silver Phillips PM2.5×5.0 screw 2 in the
hard drive bay that secure the top cover to the computer.
Removing the Top Cover Screws, Part 1
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
4. Remove the eight Phillips PM2.5×11.0 screws that secure
the top cover to the computer.
Removing the Top Cover Screws, Part 2
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
5. Turn the computer right-side up with the front toward you.
6. Release the ZIF connector to which the TouchPad cable 1 is
connected and disconnect the TouchPad cable 2 from the
system board.
TouchPad cable is included in the Cable Kit, spare part
✎ The
number 407774-001.
Disconnecting the TouchPad Cable
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
7. Remove the seven Phillips PM2.5×11.0 screws that secure
the top cover to the computer.
Removing the Top Cover Screws, Part 3
5–44
Maintenance and Service Guide
Removal and Replacement Procedures
8. Remove the three silver PM2.5×5.0 screws that secure the
top cover to the computer.
Removing the Top Cover Screws, Part 4
Maintenance and Service Guide
5–45
Removal and Replacement Procedures
9. Lift up the rear edge of the top cover 1 until it disengages
from the base enclosure.
10. Lift the top cover 2 straight up and remove it.
Removing the Top Cover
5–46
Maintenance and Service Guide
Removal and Replacement Procedures
11. If it is necessary to replace the TouchPad cable, release the
ZIF connector to which the TouchPad cable 1 is connected
and disconnect the TouchPad cable 2 from the TouchPad
board.
12. Remove the TouchPad cable .
TouchPad cable is included in the Cable Kit, spare part
✎ The
number 407774-001.
Removing the TouchPad Cable
Reverse the above procedure to install the top cover.
Maintenance and Service Guide
5–47
Removal and Replacement Procedures
5.16 Bluetooth Module
Bluetooth Module Spare Part Number Information
Bluetooth module (includes Bluetooth module cable)
397922-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
5–48
Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the Phillips PM2.0×4.0 screw 1 that secures the
Bluetooth module to the base enclosure.
3. Remove the Bluetooth module from the base enclosure 2.
4. Remove the Bluetooth module cable 3 from the routing
channel in the base enclosure.
5. Disconnect the Bluetooth module cable 4 from the Bluetooth
module.
Bluetooth module cable is included with the Bluetooth
✎ The
module and is also available in the Cable Kit, spare part
number 407774-001.
Removing the Bluetooth module
Reverse the above procedure to install the Bluetooth board.
Maintenance and Service Guide
5–49
Removal and Replacement Procedures
5.17 System Board
System Board Spare Part Number Information
For use with full-featured models
For use with defeatured models
407830-001
407831-001
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (Section 5.6)
■ Mini PCI communications module (Section 5.7)
■ RTC battery (Section 5.8)
■ Power connector and cable (Section 5.17)
■ Heat sink (Section 5.19)
■ Processor (Section 5.20)
■ Fan assembly (Section 5.21)
■ Fan assembly (Section 5.22)
■ PC Card assembly (Section 5.23)
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.9)
c. Switch cover (Section 5.10)
d. Keyboard assembly (Section 5.11)
e. Display assembly (Section 5.14)
f. Top cover (Section 5.15)
g. Bluetooth module(Section 5.16)
5–50
Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the computer right-side up with the front toward you.
3. Press in on the ExpressCard slot bezel 1 to release it.
4. Remove the ExpressCard slot bezel 2.
ExpressCard slot bezel is included in the Plastics Kit,
✎ The
spare part number 407778-001.
Removing the ExpressCard Slot Bezel
Maintenance and Service Guide
5–51
Removal and Replacement Procedures
5. Remove the PM2.5×6.0 screw 1 that secures the display
hinge support to the base enclosure.
6. Remove the display hinge support 2.
7. Remove the power connector 3 from the clip in the
base enclosure.
8. Remove the power connector cable 4 from the clips in
the base enclosure.
display hinge support is included in the Bracket Kit, spare
✎ The
part number 407820-001.
Removing the Display Hinge Support and Power Connector
5–52
Maintenance and Service Guide
Removal and Replacement Procedures
9. Disconnect the USB/audio board cable 1 and modem
cable 2 from the system board.
Disconnecting the Modem and USB/Audio Board Cables
Maintenance and Service Guide
5–53
Removal and Replacement Procedures
10. Remove the two Phillips PM2.5×11.0 screws 1 and the three
Phillips PM2.5×6.0 screws 2 that secure the system board
to the base enclosure.
11. Remove the ExpressCard bracket 3.
ExpressCard bracket is included in the Bracket Kit, spare
✎ The
part number 407820-001.
Removing the System Board Screws
5–54
Maintenance and Service Guide
Removal and Replacement Procedures
12. Use the optical drive connector 1 to lift the right side of the
system board 2 until it is clear of the base enclosure.
13. Slide the system board 3 to the right at an angle and
remove it.
Removing the System Board
Maintenance and Service Guide
5–55
Removal and Replacement Procedures
14. If it is necessary to replace the power connector cable, turn
the system board upside down with the expansion port 2
docking connector toward you.
15. Disconnect the power connector cable 1 from the system
board.
16. Remove the power connector cable 2.
power connector cable is available in the Cable Kit, spare
✎ The
part number 407774-001.
Removing the Power Connector Cable
5–56
Maintenance and Service Guide
Removal and Replacement Procedures
17. If it is necessary to replace the modem connector and cable,
remove the modem connector 1 and cable 2 from the clips
and routing channel in the base enclosure.
modem connector and cable is available in the Cable Kit,
✎ The
spare part number 407774-001.
Removing the Modem Connector and Cable
Maintenance and Service Guide
5–57
Removal and Replacement Procedures
5.18 USB/Audio Board
USB/Audio Board Spare Part Number Information
✎ USB/audio boards include USB/audio board cable.
For use with full-featured models
For use with defeatured models
407802-001
407803-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.9)
c. Switch cover (Section 5.10)
d. Keyboard assembly (Section 5.11)
e. Display assembly (Section 5.14)
f. Top cover (Section 5.15)
g. System board (Section 5.17)
5–58
Maintenance and Service Guide
Removal and Replacement Procedures
2. Remove the Phillips PM2.5×6.0 screw 1 that secures the
USB/audio board to the base enclosure.
3. Remove the USB/audio board 2 from the base enclosure.
4. Disconnect the USB/audio board cable 3 from the
USB/audio board.
USB/audio board cable is available in the Cable Kit, spare
✎ The
part number 407774-001.
Removing the USB/Audio Board
Reverse the above procedure to install the USB/audio board.
Maintenance and Service Guide
5–59
Removal and Replacement Procedures
5.19 Heat Sink
Heat Sink Spare Part Number Information
Heat sink (includes thermal paste)
Thermal paste
407818-001
407817-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
5–60
Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board upside down with the expansion port 2
toward you.
3. Remove the four Phillips PM2.5×6.0 screws 1 that secure the
heat sink to the system board.
4. Remove the heat sink 2.
to the adhesive quality of the thermal paste located
✎ Due
between the fan assembly and processor 3, it may be
necessary to move the fan assembly from side to side to detach
the it from the processor.
Removing the Heat Sink
Maintenance and Service Guide
5–61
Removal and Replacement Procedures
thermal paste should be thoroughly cleaned from the
✎ The
surfaces of the heat sink 1 and processor 2 each time the heat
sink is removed. Thermal paste should be reapplied to both
surfaces before the heat sink is reinstalled. Thermal paste is
included with all heat sink and processor spare part kits.
Replacing the Thermal Paste
Reverse the above procedure to install the fan assembly.
5–62
Maintenance and Service Guide
Removal and Replacement Procedures
5.20 Processor
computer may be equipped with a processor socket that
✎ The
features either a locking screw or a release arm. Both types of
sockets are documented in this section.
Processor Spare Part Number Information
✎ All processor spare part kits include thermal paste.
AMD Turion 64 ML-40 (2.2-GHz)
AMD Turion 64 ML-37 (2.0-GHz)
AMD Turion 64 ML-34 (1.8-GHz)
AMD Turion 64 ML-32 (1.8-GHz)
393579-001
393578-001
407836-001
395744-001
AMD Sempron M3300 (2.0-GHz)
AMD Sempron M3000 (1.8-GHz)
407837-001
407838-001
Thermal paste
407817-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
i. Heat sink (Section 5.19)
Maintenance and Service Guide
5–63
Removal and Replacement Procedures
2 and 3 apply to processor sockets equipped with a
✎ Steps
locking screw. Refer to steps 4 through 6 for instructions on
removing a processor from a socket equipped with a release
arm.
2. Use a flat-bladed screwdriver to turn the processor locking
screw 1 one-quarter turn counterclockwise until you hear a
click.
3. Lift the processor 2 straight up and remove it.
gold triangle 3 on the processor should be aligned in the
✎ The
rear right corner when you install the processor.
Removing the Processor from a Socket with a Locking Screw
5–64
Maintenance and Service Guide
Removal and Replacement Procedures
4 through 6 apply to processor sockets equipped with a
✎ Steps
release arm.
4. Slide the tip of the processor socket release arm 1 to the right
until it clears the notch 2 on the processor socket.
5. Swing the processor socket release arm 3 up and back as
far as it will go.
6. Lift the processor straight up and remove it 4.
gold triangle 5 on the processor should be aligned in the
✎ The
front left corner when you install the processor.
Removing the Processor from a Socket with a Release Arm
Reverse the above procedure to install the processor.
Maintenance and Service Guide
5–65
Removal and Replacement Procedures
5.21 Fan Assembly
Fan Assembly Spare Part Number Information
Fan assembly
407807-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
i. Heat sink (Section 5.19)
5–66
Maintenance and Service Guide
Removal and Replacement Procedures
2. Disconnect the fan cable 1 from the system board.
3. Remove the following screws:
2 One Phillips PM2.5×3.0 screw that secures the expansion
port 2 bracket to the system board
3 Two slotted M1.5×9.0 screws on each side of the
expansion port 2 connector that secure the expansion
port 2 bracket to the system board
4 Two Phillips PM3.0×6.0 screws on each side of the
external monitor connector that secure the fan assembly
to the system board
Removing the Fan Assembly Screws
Maintenance and Service Guide
5–67
Removal and Replacement Procedures
4. Slide the expansion port bracket 1 away from the system
board.
5. Remove the fan assembly 2.
Removing the Fan Assembly
Reverse the above procedure to install the fan assembly.
5–68
Maintenance and Service Guide
Removal and Replacement Procedures
5.22 Speakers
Speaker Spare Part Number Information
Speakers
407784-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
i. Fan assembly (Section 5.20)
Maintenance and Service Guide
5–69
Removal and Replacement Procedures
2. Turn the system board top-side up with the expansion port 2
toward you.
3. Disconnect the speaker cable 1 from the system board.
4. Remove the PM2.5×6.0 screw 2 that secures the speaker
to the system board.
5. Slide the speaker 3 forward and remove it from the
system board.
Removing the Speaker
Reverse the above procedure to install the speaker.
5–70
Maintenance and Service Guide
Removal and Replacement Procedures
5.23 PC Card Assembly
PC Card Assembly Spare Part Number Information
PC Card assembly
407829-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
Maintenance and Service Guide
5–71
Removal and Replacement Procedures
2. Turn the system board upside down with the expansion port 2
toward you.
3. Remove the two PM2.0×4.0 screws that secure the PC Card
assembly to the system board.
Removing the PC Card Assembly Screws
5–72
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the system board top-side up with the expansion port 2
toward you.
5. Disengage the hooks 1 on the PC Card assembly from the
slots on the PC Card connector 2.
6. Remove the PC Card assembly from the system board 3.
Removing the PC Card Assembly
Reverse the above procedures to install the PC Card assembly.
Maintenance and Service Guide
5–73
Removal and Replacement Procedures
5.24 ExpressCard Assembly
ExpressCard Assembly Spare Part Number Information
ExpressCard assembly
407809-001
1. Prepare the computer for disassembly (Section 5.3),
and then remove the following components:
a. Hard drive (Section 5.4)
b. Memory/Mini PCI module compartment cover
(Section 5.6)
c. Optical drive (Section 5.9)
d. Switch cover (Section 5.10)
e. Keyboard assembly (Section 5.11)
f. Display assembly (Section 5.14)
g. Top cover (Section 5.15)
h. System board (Section 5.17)
5–74
Maintenance and Service Guide
Removal and Replacement Procedures
2. Turn the system board upside down with the expansion port 2
toward you.
3. Remove the two PM2.0×4.0 screws that secure the
ExpressCard assembly to the system board.
Removing the ExpressCard Assembly Screws
Maintenance and Service Guide
5–75
Removal and Replacement Procedures
4. Turn the system board top-side up with the expansion port 2
toward you.
5. Remove the ExpressCard assembly from the system board.
Removing the ExpressCard Assembly
Reverse the above procedures to install the ExpressCard
assembly.
5–76
Maintenance and Service Guide
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Computer
Dimensions
Height
Front
Rear
Width
Depth
Weight
With 17.0-inch display, optical drive
and 8-cell battery pack
Metric
U.S.
3.50 cm
4.50 cm
35.79 cm
26.39 cm
1.38 in
1.77 in
14.09 in
10.39 in
2.99 kg
6.60 lbs
Input Power
Operating voltage
Operating current
18.5 V dc to 19.0 V dc
4.74 A or 4.9 A
Temperature
Operating
Nonoperating
Maintenance and Service Guide
10°C to 35°C
-20°C to 60°C
50°F to 95°F
-4°F to 140°F
6–1
Specifications
Table 6-1
Computer (Continued)
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%
10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
Nonoperating
0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate
product safety standards specify thermal limits for plastic
✎ Applicable
surfaces. The computer operates well within this range of temperatures.
6–2
Maintenance and Service Guide
Specifications
Table 6-2
15.4-inch, WXGA, Display
Dimensions
Height
Width
Diagonal
20.7 cm
33.1 cm
39.1 cm
Number of colors
Up to 16.8 million
Contrast ratio
200:1
Brightness
180 nits typical
8.15 in
13.03 in
15.39 in
Pixel resolution
Pitch
Format
Configuration
0.259 × 0.259 mm
1280 × 800
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power consumption
4W
Viewing angle
+/-65° horizontal, +50° vertical typical
Maintenance and Service Guide
6–3
Specifications
Table 6-3
Hard Drives
120-GB*
100-GB*
80-GB*
9.5 mm
70 mm
102 g
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
ATA-5
ATA-5
ATA-5
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks†
234,428,430
195,364,233
156,301,488
Disc rotational speed
4200 rpm
4200 rpm
5400 rpm
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
Operating temperature
5°C to 55°C (41°F to 131°F)
restrictions and exclusions apply. Consult Customer Care
✎ Certain
for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
6–4
Maintenance and Service Guide
Specifications
Table 6-3
Hard Drives (Continued)
80-GB*
60-GB*
40-GB*
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
ATA-5
ATA-5
ATA-5
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks†
156,301,488
117,210,240
78,140,160
Disc rotational speed
4200 rpm
4200 rpm
4200 rpm
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
Operating temperature
5°C to 55°C (41°F to 131°F)
restrictions and exclusions apply. Consult Customer Care
✎ Certain
for details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
accessible capacity is less.
†Actual drive specifications may differ slightly.
Maintenance and Service Guide
6–5
Specifications
Table 6-4
DVD/CD-RW Combo Drive
Applicable disc
Read:
DVD-R, DVD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), CD-ROM
(Mode 1 and 2) CD Digital Audio,
CD-XA ready (Mode 2, Form 1 and
2), CD-I ready (Mode 2, Form 1 and
2), CD-R, CD-RW, Photo CD (single
and multisession), and CD-Bridge
Center hole
diameter
1.5 cm (0.59 in)
Write:
CD-R and CD-RW
Disc diameter
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
6–6
Maintenance and Service Guide
Specifications
Table 6-4
DVD/CD-RW Combo Drive (Continued)
Access time
Random
Full stroke
CD media
DVD media
< 110 ms
< 210 ms
< 130 ms
< 225 ms
Audio output
level
Line-out, 0.7 V rms
Cache buffer
2 MB
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA
mode 2
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–7
Specifications
Table 6-5
DVD±RW and CD-RW Double Layer Combo Drive
Applicable disc
Read:
DVD-R, DVD-RW, DVD-ROM (DVD-5,
DVD-9, DVD-10, DVD-18), CD-ROM
(Mode 1 and 2), CD Digital Audio,
CD-XA ready (Mode 2, Form 1 and
2), CD-I ready (Mode 2, Form 1 and
2), CD-R, CD-RW, Photo CD (single
and multisession), CD-Bridge
Center hole
diameter
1.5 cm (0.59 in)
Write:
CD-R and CD-RW
DVD-R and
DVD-RW
Disc diameter
Standard disc
Mini disc
12 cm (4.72 in)
8 cm (3.15 in)
Disc thickness
1.2 mm (0.047 in)
Track pitch
0.74 µm
6–8
Maintenance and Service Guide
Specifications
Table 6-5
DVD±RW and CD-RW Double Layer Combo Drive (Continued)
Access time
Random
Full stroke
CD
DVD
< 175 ms
< 285 ms
< 230 ms
< 335 ms
Audio output
level
Audio-out, 0.7 Vrms
Cache buffer
2 MB
Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA
mode 2
2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
Maintenance and Service Guide
6–9
Specifications
Table 6-6
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2
Cascaded
IRQ3
USB2 Enhanced Host Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
Parallel port
IRQ8
System CMOS/real-time clock
IRQ9*
Microsoft ACPI-compliant system
IRQ10*
Realtek RTL8139 Family PCI fast Ethernet Controller
6–10
Maintenance and Service Guide
Specifications
Table 6-6
System Interrupts (Continued)
IRQ11
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
IRQ12
Synaptics PS/2 TouchPad
IRQ13
Numeric data processor
IRQ14
Primary IDE channel
IRQ15
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
✎ PC
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
Maintenance and Service Guide
6–11
Specifications
Table 6-7
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
6–12
Maintenance and Service Guide
Specifications
Table 6-7
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
Maintenance and Service Guide
6–13
Specifications
Table 6-7
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
6–14
Maintenance and Service Guide
Specifications
Table 6-8
System Memory Map
Size
Memory Address
System Function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
01000000-047FFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
Maintenance and Service Guide
6–15
Specifications
Table 6-9
System DMA
Hardware DMA
System Function
DMA0
Not applicable
DMA1*
Not applicable
DMA2*
Not applicable
DMA3
Not applicable
DMA4
Direct memory access controller
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–16
Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
Audio-Out (Headphone)
Pin
Signal
Pin
Signal
1
Audio out, left channel
3
Ground
2
Audio out, right channel
Maintenance and Service Guide
A–1
Connector Pin Assignments
Table A-2
Audio-In (Microphone)
Pin
Signal
Pin
Signal
1
Audio signal in
3
Ground
2
Audio signal in
Table A-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
A–2
Maintenance and Service Guide
Connector Pin Assignments
Table A-4
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
Maintenance and Service Guide
A–3
Connector Pin Assignments
Table A-5
RJ-45 (Network)
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
A–4
Maintenance and Service Guide
Connector Pin Assignments
Table A-6
RJ-11 (Modem)
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Maintenance and Service Guide
A–5
Connector Pin Assignments
Table A-7
S-Video-Out
Pin
Signal
Pin
Signal
1
S-VHS color (C) signal
5
TV-CD
2
Composite video signal
6
S-VHS intensity ground
3
S-VHS intensity (Y) signal
7
Composite video ground
4
S-VHS color ground
A–6
Maintenance and Service Guide
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the computer permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the computer meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the computer is used.
Maintenance and Service Guide
B–1
Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries.
B–2
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the computer.
Maintenance and Service Guide
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
✎ NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country/Region
Accredited Agency
Applicable Note Number
Korea
EK
4
The Netherlands
KE A
1
Norway
NEMKO
1
People’s Republic
of China
CCC
5
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
United Kingdom
BSI
1
United States
UL
2
✎ NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear
the certification mark of the agency responsible for evaluation in the country
where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
B–4
Maintenance and Service Guide
C
Screw Listing
This appendix provides specification and reference information
for the screws and screw locks used in the computer. All screws
listed in this appendix are available in the Computer Screw Kit,
spare part number 407782-001, and the Display Screw Kit, spare
part number 407794-001.
Table C-1
Phillips PM3.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
4
3.0 mm
3.0 mm
5.0 mm
Where used:
4 screws that secure the hard drive frame to the hard drive (documented in
Section 5.4)
Phillips PM3.0×3.0 Screw Locations
Maintenance and Service Guide
C–1
Screw Listing
Table C-2
Black Phillips PM2.5×5.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
4
5.0 mm
2.5 mm
6.0 mm
Where used:
1 Two screws that secure the hard drive cover to the computer (screws are
captured on the cover by C clips; documented in Section 5.4)
2 Two screws that secure the memory/Mini PCI module compartment cover
to the computer (screws are captured on the cover by C clips; documented in
Section 5.6)
Black Phillips PM2.5×5.0 Screw Locations
C–2
Maintenance and Service Guide
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
2 screws that secure the hard drive to the computer (documented in
Section 5.4)
Phillips PM2.5×6.0 Screw Locations
Maintenance and Service Guide
C–3
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
3 screws that secure the switch cover to the computer (documented in
Section 5.10)
Phillips PM2.5×6.0 Screw Locations
C–4
Maintenance and Service Guide
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
One screw that secures the display hinge support to the base enclosure
(documented in Section 5.17)
Phillips PM2.5×6.0 Screw Location
Maintenance and Service Guide
C–5
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
3 screws that secure the top cover to the computer (documented in
Section 5.15)
Phillips PM2.5×6.0 Screw Locations
C–6
Maintenance and Service Guide
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
1 screw that secures the USB/audio board to the base enclosure (documented
in Section 5.18)
Phillips PM2.5×6.0 Screw Location
Maintenance and Service Guide
C–7
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
4 screws that secure the heat sink to the system board (documented in
Section 5.19)
Phillips PM2.5×6.0 Screw Locations
C–8
Maintenance and Service Guide
Screw Listing
Table C-3
Phillips PM2.5×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
6.0 mm
2.5 mm
6.0 mm
Where used:
One screw that secures the speakers to the system board (documented in
Section 5.22)
Phillips PM2.5×6.0 Screw Location
Maintenance and Service Guide
C–9
Screw Listing
Table C-4
Phillips PM2.5×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
5
3.0 mm
2.5 mm
6.0 mm
Where used:
2 screws that secure the memory shield to the computer (documented in
Section 5.6)
Phillips PM2.5×3.0 Screw Locations
C–10
Maintenance and Service Guide
Screw Listing
Table C-4
Phillips PM2.5×3.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
5
3.0 mm
2.5 mm
6.0 mm
Where used:
2 screws that secure the top cover to the computer (documented in
Section 5.15)
Phillips PM2.5×3.0 Screw Locations
Maintenance and Service Guide
C–11
Screw Listing
Table C-4
Phillips PM2.5×3.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
5
3.0 mm
2.5 mm
6.0 mm
Where used:
One screw that secures the fan assembly to the system board (documented in
Section 5.21)
Phillips PM2.5×3.0 Screw Location
C–12
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM2.5×11.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
11.0 mm
2.5 mm
6.0 mm
Where used:
1 One screw that secures the optical drive to the computer (documented in
Section 5.9)
2 Two screws that secure the switch cover to the computer (documented in
Section 5.10)
Phillips PM2.5×11.0 Screw Locations
Maintenance and Service Guide
C–13
Screw Listing
Table C-5
Phillips PM2.5×11.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
11.0 mm
2.5 mm
6.0 mm
Where used:
8 screws that secure the top cover to the computer (documented in
Section 5.15)
Phillips PM2.5×11.0 Screw Locations
C–14
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM2.5×11.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
11.0 mm
2.5 mm
6.0 mm
Where used:
7 screws that secure the top cover to the computer (documented in
Section 5.15)
Phillips PM2.5×11.0 Screw Locations
Maintenance and Service Guide
C–15
Screw Listing
Table C-5
Phillips PM2.5×11.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
20
11.0 mm
2.5 mm
6.0 mm
Where used:
2 screws that secure the system board to the base enclosure (documented in
Section 5.17)
Phillips PM2.5×11.0 Screw Locations
C–16
Maintenance and Service Guide
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
22
4.0 mm
2.0 mm
5.0 mm
Where used:
2 screws that secure the optical drive bracket to the optical drive (documented in
Section 5.9)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–17
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
22
4.0 mm
2.0 mm
5.0 mm
Where used:
5 screws that secure the LED board to the keyboard frame (documented in
Section 5.14)
Phillips PM2.0×4.0 Screw Locations
C–18
Maintenance and Service Guide
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
22
4.0 mm
2.0 mm
5.0 mm
Where used:
8 screws that secure the display hinges to the display panel (documented in
Section 5.14)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–19
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
22
4.0 mm
2.0 mm
5.0 mm
Where used:
2 screws that secure the wireless transceivers to the display enclosure
(documented in Section 5.14)
Phillips PM2.0×4.0 Screw Locations
C–20
Maintenance and Service Guide
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
22
4.0 mm
2.0 mm
5.0 mm
Where used:
One screw that secures the Bluetooth module to the display hinge support
(documented in Section 5.16)
Phillips PM2.0×4.0 Screw Location
Maintenance and Service Guide
C–21
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
22
4.0 mm
2.0 mm
5.0 mm
Where used:
1 Two screws that secure the PC Card assembly to the system board
(documented in Section 5.23)
2 Two screws that secure the ExpressCard assembly to the system board
(documented in Section 5.24)
Phillips PM2.0×4.0 Screw Locations
C–22
Maintenance and Service Guide
Screw Listing
Table C-7
Silver Phillips PM2.5×5.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
6
5.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the switch cover to the computer (documented in
Section 5.10)
Silver Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
C–23
Screw Listing
Table C-7
Silver Phillips PM2.5×5.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
6
5.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the top cover to the computer (documented in
Section 5.15)
Silver Phillips PM2.5×5.0 Screw Location
C–24
Maintenance and Service Guide
Screw Listing
Table C-7
Silver Phillips PM2.5×5.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
6
5.0 mm
2.5 mm
5.0 mm
Where used:
3 screws that secure the top cover to the computer (documented in
Section 5.15)
Silver Phillips PM2.5×5.0 Screw Locations
Maintenance and Service Guide
C–25
Screw Listing
Table C-8
Phillips PM2.0×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
1
6.0 mm
2.0 mm
5.0 mm
Where used:
One screw that secures the keyboard frame to the computer (documented in
Section 5.11)
Phillips PM2.0×6.0 Screw Location
C–26
Maintenance and Service Guide
Screw Listing
Table C-9
Phillips PM2.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
3.0 mm
2.0 mm
5.0 mm
Where used:
4 screws that secure the keyboard to the keyboard frame (documented in
Section 5.13)
Phillips PM2.0×3.0 Screw Locations
Maintenance and Service Guide
C–27
Screw Listing
Table C-10
Phillips PM2.5×7.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
14
7.0 mm
2.5 mm
5.0 mm
Where used:
4 screws that secure the display assembly to the computer (documented in
Section 5.14)
Phillips PM2.5×7.0 Screw Locations
C–28
Maintenance and Service Guide
Screw Listing
Table C-10
Phillips PM2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
14
7.0 mm
2.5 mm
5.0 mm
Where used:
8 screws that secure the display bezel to the display enclosure (documented in
Section 5.14)
Phillips PM2.5×7.0 Screw Locations
Maintenance and Service Guide
C–29
Screw Listing
Table C-10
Phillips PM2.5×7.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
14
7.0 mm
2.5 mm
5.0 mm
Where used:
2 screws that secure the display panel to the display enclosure (documented in
Section 5.14)
Phillips PM2.5×7.0 Screw Locations
C–30
Maintenance and Service Guide
Screw Listing
Table C-11
Slotted SM1.5×9.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
9.0 mm
1.5 mm
2.0 mm
Where used:
2 screws that secure the expansion port 2 bracket and fan assembly to
the system board (documented in Section 5.21)
Slotted SM1.5×9.0 Screw Locations
Maintenance and Service Guide
C–31
Screw Listing
Table C-12
Phillips PM3.0×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
6.0 mm
3.0 mm
5.0 mm
Where used:
2 screws that secure the fan assembly to the system board (documented in
Section 5.21)
Phillips PM3.0×6.0 Screw Locations
C–32
Maintenance and Service Guide
D
Display Component Recycling
Å
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
Ä
CAUTION: The procedures in this appendix can result in damage to
display components. The only components intended for recycling
purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these
components.
Disposal
✎ Materials
This HP product contains mercury in the display assembly
backlight and may require special handling at end-of-life.
Disposal of mercury may be regulated because of environmental
considerations. For disposal or recycling information, contact
your local authorities or visit the Electronic Industries Alliance
(EIA) at http://www.eiae.org.
Maintenance and Service Guide
D–1
Display Component Recycling
This appendix provides disassembly instructions for the display
assembly. The display assembly must be disassembled to gain
access to the backlight 1 and the LCD panel 2.
procedures differ from one display assembly to
✎ Disassembly
another. The procedures provided in this appendix are general
disassembly instructions. Specific details, such as screw sizes,
quantities, and locations, and component shapes and sizes, can
vary from one computer model to another.
Refer to Section 5.14, “Display Assembly,” for display assembly
disassembly steps.
D–2
Maintenance and Service Guide
Display Component Recycling
Perform the following steps to disassemble the display assembly:
1. Remove all screw covers 1 and screws 2 that secure the
display bezel to the display assembly.
Removing the Display Bezel Screw Covers and Screws
Maintenance and Service Guide
D–3
Display Component Recycling
2. Lift up and out on the left and right inside edges 1 and the
top and bottom inside edges 2 of the display bezel until
the bezel disengages from the display assembly.
3. Remove the display bezel 3.
Removing the Display Bezel
D–4
Maintenance and Service Guide
Display Component Recycling
4. Disconnect all LCD panel cables 1 from the display inverter
board and remove the inverter board 2.
Removing the Display Inverter Board
Maintenance and Service Guide
D–5
Display Component Recycling
5. Remove all screws 1 that secure the LCD panel to the
display enclosure.
6. Remove the LCD panel 2 from the display enclosure.
Removing the LCD Panel
D–6
Maintenance and Service Guide
Display Component Recycling
7. Turn the LCD panel upside down.
8. Remove all screws that secure the LCD panel frame to
the LCD panel.
Removing the LCD Panel Frame Screws
Maintenance and Service Guide
D–7
Display Component Recycling
9. Use a sharp-edged tool to cut the tape 1 that secures the
side of the LCD panel to the LCD panel frame.
10. Remove the LCD panel frame 2 from the display panel.
Removing the LCD Panel Frame
D–8
Maintenance and Service Guide
Display Component Recycling
11. Remove the screws 1 that secure the backlight cover to
the LCD panel.
12. Lift the top edge of the backlight cover 2 and swing it
forward.
13. Remove the backlight cover.
Removing the Backlight Cover
Maintenance and Service Guide
D–9
Display Component Recycling
14. Turn the LCD panel right-side up.
15. Remove the backlight cables 1 from the clip 2 in the
LCD panel.
Releasing the Backlight Cables
D–10
Maintenance and Service Guide
Display Component Recycling
16. Turn the LCD panel upside down.
17. Remove the backlight frame from the LCD panel.
Removing the Backlight Frame
Maintenance and Service Guide
D–11
Display Component Recycling
Å
WARNING: The backlight contains mercury. Caution should be
exercised when removing and handling the backlight to avoid
damaging this component and causing exposure to the mercury.
18. Slide the backlight out of the backlight frame.
Removing the Backlight
D–12
Maintenance and Service Guide
Display Component Recycling
19. Disconnect the display cable 1 from the LCD panel.
20. Remove the screws 2 that secure the LCD panel to
the LCD rear panel.
21. Release the LCD panel 3 from the LCD rear panel.
22. Release the tape 4 that secures the LCD panel to the
LCD rear panel.
Releasing the LCD Panel
Maintenance and Service Guide
D–13
Display Component Recycling
23. Remove the LCD panel.
Removing the LCD Panel
24. Recycle the backlight and LCD panel.
D–14
Maintenance and Service Guide
Index
1394 port 1–11
A
all-in-one media cable, spare
part number 3–16, 3–18
arrow keys 1–13
audio troubleshooting 2–23
audio Y-cable 2, spare part
number 3–16, 3–18
audio-in jack
location 1–8
pin assignments A–2
audio-out jack
location 1–8
pin assignments A–1
B
base enclosure, spare part
numbers 3–9, 3–20, 5–40
battery bay 1–9, 1–18
battery light 1–7
battery pack
removal 5–4
spare part numbers 3–9,
3–21, 5–4
battery release latch 1–18
Maintenance and Service Guide
Bluetooth module
removal 5–48
spare part number 3–7,
3–18, 5–48
Bluetooth module cable
illustrated 3–13
removal 5–49
bottom components 1–18
Bracket Kit
contents 3–7
spare part number 3–7,
3–20
C
Cable Kit
components 3–13
spare part number 3–5,
3–13, 3–19
cables, service considerations
4–2
caps lock key 1–13
caps lock light 1–14
components
bottom 1–18
front 1–6
keyboard 1–12
Index–1
Index
left-side 1–9, 1–10
right-side 1–8
top 1–14, 1–16
computer feet
illustrated 3–12
locations 5–10
Computer Setup
Advanced Menu 2–6
File Menu 2–3
overview 2–1
Security Menu 2–4
Tools Menu 2–5
Computer Setup defaults 2–2
computer specifications 6–1
connector pin assignments
audio-in A–2
audio-out A–1
external monitor A–3
RJ-11 A–5
RJ-45 A–4
S-Video-out A–6
Universal Serial Bus (USB)
A–2
connectors, service
considerations 4–2
D
design overview 1–20
Digital Media Slot 1–11
Digital Media Slot light 1–11
disassembly sequence chart
5–2
diskette drive
OS loading problems 2–21
precautions 4–3
Index–2
display assembly
removal 5–29
spare part numbers 3–3,
3–21, 5–29
specifications 6–3
Display Hinge Kit, spare part
number 3–11, 3–20, 5–32
display hinge support, removal
5–52
display hinges, removal 5–38
display inverter board
removal 5–36
spare part number 3–11,
3–20, 5–32, 5–36
Display Label Kit, spare part
number 3–11, 3–22, 5–32
display panel
removal 5–36
spare part numbers 3–20
Display Panel Kit, spare part
number 3–11, 5–32, 5–36
Display Plastics Kit
components 3–11
spare part number 3–11,
3–19, 5–32
display release latch 1–7
Display Screw Kit, spare part
number 3–11, 3–20, 5–32
docking device,
troubleshooting 2–16
drive light 1–7
drives, preventing damage 4–3
DVD/CD-RW Combo Drive
OS loading problems 2–22
precautions 4–3
Maintenance and Service Guide
Index
spare part number 3–5,
3–15, 3–21, 5–17
specifications 6–6
DVD±RW and CD-RW
Double Layer Combo Drive
OS loading problems 2–22
precautions 4–3
spare part number 3–5,
3–15, 3–21, 5–17
specifications 6–8
DVD±RW and CD-RW
Double Layer Combo Drive
with LightScribe
OS loading problems 2–22
precautions 4–3
spare part number 3–5,
3–15, 3–19, 5–17
specifications 6–8
E
electrostatic discharge 4–4,
4–8
expansion port 2 1–11
ExpressCard assembly
removal 5–74
spare part number 3–5,
3–20, 5–74
ExpressCard bracket, removal
5–54
ExpressCard slot 1–8
ExpressCard slot bezel
illustrated 3–12
removal 5–51
external monitor port
location 1–10
pin assignments A–3
Maintenance and Service Guide
F
f1 to f12 keys 1–13
fan assembly
removal 5–66
spare part number 3–7,
3–20, 5–66
features 1–2
feet
illustrated 3–12
locations 5–10
flowcharts, troubleshooting
no audio 2–23, 2–24
no network/modem
connection 2–28
no OS loading 2–17
no OS loading from
diskette drive 2–21
no OS loading from hard
drive 2–18, 2–19, 2–20
no OS loading from optical
drive 2–22
no power 2–10, 2–12, 2–13
no video 2–14, 2–15
nonfunctioning device
2–25
nonfunctioning docking
device 2–16
nonfunctioning keyboard
2–26
nonfunctioning pointing
device 2–27
fn key 1–13
front components 1–6
Index–3
Index
G
K
grounding equipment and
methods 4–6
keyboard
removal 5–27
spare part numbers 3–3,
3–21, 3–22, 5–27
troubleshooting 2–26
keyboard components 1–12
keyboard frame
removal 5–21
spare part number 3–3,
3–19, 5–21
keypad keys 1–13
H
hard drive
OS loading problems 2–18
precautions 4–3
removal 5–6
spare part numbers 3–9,
3–15, 3–21, 3–22, 5–6
specifications 6–4
hard drive bay 1–19
hard drive cover
illustrated 3–12
removal 5–7
headphone jack, pin
assignments A–1
headset, spare part number
3–17, 3–18
heat sink
removal 5–60
spare part number 3–7,
3–20, 5–60
HP remote control, spare part
number 3–16
I
I/O address specifications
6–12
interrupt specifications 6–10
Index–4
L
Label Kit, spare part number
3–16, 3–19
LED board
removal 5–25
spare part numbers 3–3,
3–19, 5–25
left-side components 1–9,
1–10
M
mass storage devices, spare
part numbers 3–14
media cable, spare part number
3–16, 3–18
memory map specifications
6–15
memory module
removal 5–11
spare part numbers 3–9,
3–18, 3–21, 5–11
memory shield, removal 5–12
Maintenance and Service Guide
Index
memory/Mini PCI module
compartment cover
illustrated 3–12
location 1–19
removal 5–11
microphone jack, pin
assignments A–2
Mini PCI communications
module
removal 5–14
spare part numbers 3–9,
3–18, 5–14
modem connector and cable
illustrated 3–13
removal 5–57
modem jack
location 1–8
pin assignments A–5
modem, troubleshooting 2–28
N
network jack
location 1–10
pin assignments A–4
network, troubleshooting 2–28
nonfunctioning device,
troubleshooting 2–16, 2–25
num lock key 1–13
num lock light 1–15
O
optical drive
location 1–8, 1–18
OS loading problems 2–22
precautions 4–3
removal 5–17
Maintenance and Service Guide
spare part numbers 3–5,
3–15, 5–17
specifications 6–6
optical drive bracket, removal
5–18
P
packing precautions 4–5
PC Card assembly
removal 5–71
spare part number 3–5,
3–20, 5–71
PC Card eject button 1–11
PC Card slot 1–11
PC Card slot bezel, illustrated
3–12
plastic parts 4–2
Plastics Kit
components 3–12
spare part number 3–5,
3–12, 3–19
pointing device,
troubleshooting 2–27
power button 1–15
power connector 1–8
power connector cable
illustrated 3–13
removal 5–56
power cord
set requirements B–2
spare part numbers 3–16,
3–19
power light 1–7, 1–14
power management features
1–5
Index–5
Index
power supply, spare part
number 3–16, 3–19
power, troubleshooting 2–10
precautions
DVD/CD-RW Combo
Drive 4–3
DVD±RW and CD-RW
Double Layer Combo
Drive 4–3
DVD±RW and CD-RW
Double Layer Combo
Drive with LightScribe
4–3
hard drive 4–3
optical drive 4–3
processor
removal 5–63
spare part numbers 3–7,
3–18, 3–21, 5–63
Q
QuickLaunch buttons 1–15
R
remote control, spare part
number 3–16, 3–19
removal/replacement
preliminaries 4–1
procedures 5–1
right-side components 1–8
RJ-11 jack
location 1–8
pin assignments A–5
RJ-45 jack
location 1–10
pin assignments A–4
Index–6
RTC battery
removal 5–16
spare part number 3–9,
3–20, 5–16
Rubber Pad Kit, spare part
numbers 3–19
S
Screw Kit
contents C–1
spare part numbers 3–11,
3–17, 3–19, 5–32, C–1
screw listing C–1
SD Memory Card, spare part
numbers 3–9, 3–18, 3–19
security cable slot 1–10
serial number 3–1, 5–1
service considerations 4–2
speakers
location 1–7
removal 5–69
spare part number 3–9,
3–19, 5–69
specifications
computer 6–1
display assembly 6–3
DVD/CD-RW Combo
Drive 6–6
DVD±RW and CD-RW
Double Layer Combo
Drive 6–8
DVD±RW and CD-RW
Double Layer Combo
Drive with LightScribe
6–8
hard drive 6–4
Maintenance and Service Guide
Index
I/O addresses 6–12
interrupts 6–10
memory map 6–15
optical drive 6–6
system DMA 6–16
static shielding materials 4–8
S-Video-out jack
location 1–10
pin assignments A–6
switch cover
removal 5–19
spare part numbers 3–3,
3–20, 5–19
system board
removal 5–50
spare part numbers 3–7,
3–20, 5–50
system DMA 6–16
system memory map 6–15
T
thermal paste
replacement 5–62
spare part number 3–7,
3–20, 5–60, 5–63
tools required 4–1
top components 1–14, 1–16
top cover
removal 5–40
spare part number 3–3,
3–20, 5–40
TouchPad bracket, spare part
number 3–3, 3–20, 5–40
TouchPad cable
illustrated 3–13
removal 5–47
Maintenance and Service Guide
transporting precautions 4–5
troubleshooting
audio 2–23
Computer Setup 2–2
docking device 2–16
flowcharts 2–7
keyboard 2–26
modem 2–28
network 2–28
nonfunctioning device
2–16, 2–25
OS loading 2–17
overview 2–1
pointing device 2–27
power 2–10
video 2–14
U
Universal Serial Bus (USB)
port
location 1–8, 1–11
pin assignments A–2
USB digital drive, spare part
number 3–15, 3–17, 3–18
USB travel mouse, spare part
number 3–17, 3–18
USB/audio board
removal 5–58
spare part numbers 3–7,
3–20, 5–58
USB/audio board cable
illustrated 3–13
removal 5–59
Index–7
Index
V
vent, locations 1–9, 1–19
video troubleshooting 2–14
volume buttons 1–15
W
Windows applications key
1–13
Windows logo key 1–13
wireless antenna
removal 5–39
spare part number 3–11,
3–19, 5–32
wireless button 1–15
wireless light 1–9, 1–15
workstation precautions 4–6
Index–8
Maintenance and Service Guide
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