HP | LASERJET CP1510 | User's Manual | HP LASERJET CP1510 User's Manual

HP LASERJET CP1510 User's Manual
HP Color LaserJet CP1510 Series Printer
User Guide
HP Color LaserJet CP1510 Series Printer
User Guide
Copyright and License
Trademark Credits
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Adobe®, AdobePhotoShop®, and
PostScript® are trademarks of Adobe
Systems Incorporated.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CC378-90901
Edition 3, 11/2007
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the United
States Environmental Protection Agency.
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, and Windows®XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista™ is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
Table of contents
1 Basics
Product comparison ............................................................................................................................. 2
Product features ................................................................................................................................... 2
Walkaround .......................................................................................................................................... 4
Front view ............................................................................................................................ 4
Back and side view .............................................................................................................. 4
Control-panel walkaround .................................................................................................... 5
Model and serial numbers ................................................................................................... 6
2 Software
Product software .................................................................................................................................. 8
Supported operating systems and printer drivers ................................................................................. 8
Additional drivers .................................................................................................................................. 8
Priority for print settings ........................................................................................................................ 9
Open the printer driver and change the print settings ........................................................................ 10
Remove software from Windows operating systems ......................................................................... 11
Utilities ................................................................................................................................................ 11
Software for Windows ........................................................................................................ 11
HP ToolboxFX ................................................................................................... 11
Software for Macintosh ...................................................................................................... 11
PostScript Printer Description (PPD) files ......................................................... 11
Configuring a product using a Macintosh .......................................................... 11
Status Alerts software ........................................................................................................ 11
Software for networks ........................................................................................................ 12
HP Web Jetadmin ............................................................................................. 12
Embedded Web server ..................................................................................... 12
Linux .................................................................................................................. 12
3 Paper and print media
Understand paper and print media use .............................................................................................. 14
Supported paper and print media sizes .............................................................................................. 15
Supported paper types and tray capacity ........................................................................................... 17
Special paper or print media guidelines ............................................................................................. 18
Load paper and print media ............................................................................................................... 19
4 I/O configuration
USB connection .................................................................................................................................. 22
Network connection ............................................................................................................................ 22
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iii
Network configuration ......................................................................................................................... 23
Set up the product and use it on the network .................................................................... 23
Set up a network port-connected configuration (direct mode or peer-to-peer
printing) ............................................................................................................. 23
Use the embedded Web server or the HP ToolboxFX ...................................................... 24
Set a system password ...................................................................................................... 24
Use the product control panel ............................................................................................ 25
Configure the TC/IP settings ............................................................................. 25
Manual configuration ........................................................................ 25
Automatic configuration .................................................................... 25
Show or hide the IP address on the control panel ............................................ 26
Set memory card sharing .................................................................................. 26
Set automatic crossover .................................................................................... 26
Set network services ......................................................................................... 26
Restore defaults (network settings) ................................................................... 27
Supported network protocols ............................................................................................. 27
TCP/IP ............................................................................................................................... 28
Internet Protocol (IP) ......................................................................................... 28
Transmission Control Protocol (TCP) ............................................................... 28
IP address ......................................................................................................... 28
Configure IP parameters ................................................................................... 29
Dynamic Host Configuration Protocol (DHCP) ................................. 29
BOOTP ............................................................................................. 29
Subnets ............................................................................................................. 29
Subnet mask ..................................................................................... 29
Gateways .......................................................................................................... 29
Default gateway ................................................................................ 29
5 Print tasks
Use features in the Windows printer driver ........................................................................................ 32
Change the print driver to match the media type and size ................................................ 32
Printer-driver Help .............................................................................................................. 32
Cancel a print job ............................................................................................................... 32
Create and use printing shortcuts in Windows .................................................................. 33
Print booklets ..................................................................................................................... 33
Print-quality settings .......................................................................................................... 34
Print on special media ....................................................................................................... 34
Resize documents ............................................................................................................. 34
Set the print orientation ...................................................................................................... 35
Use watermarks ................................................................................................................. 35
Print on both sides of the page (manual duplex) ............................................................... 35
Print multiple pages on one sheet of paper in Windows .................................................... 36
Use features in the Macintosh printer driver ....................................................................................... 37
Create and use presets in Mac OS X ................................................................................ 37
Print a cover page .............................................................................................................. 37
Print multiple pages on one sheet of paper ....................................................................... 37
Set the color options .......................................................................................................... 38
Stop a print request ............................................................................................................................ 39
Stop the current print job from the product control panel ................................................... 39
Stop the current print job from the software program ........................................................ 39
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6 Control panel
Understand control-panel features ..................................................................................................... 42
Use the control-panel menus ............................................................................................................. 44
Use the menus ................................................................................................................... 44
Reports menu .................................................................................................................... 45
System setup menu ........................................................................................................... 46
Network config. menu ........................................................................................................ 48
Service menu ..................................................................................................................... 49
Use the product control panel in shared environments ...................................................................... 50
7 Color
Manage color ...................................................................................................................................... 52
Print in Grayscale .............................................................................................................. 52
Automatic or manual color adjustment .............................................................................. 52
Manual color options ......................................................................................... 52
Color themes ..................................................................................................................... 53
Advanced color use ............................................................................................................................ 54
HP ColorSphere toner ....................................................................................................... 54
HP ImageREt 3600 ............................................................................................................ 54
Media selection .................................................................................................................. 54
Color options ...................................................................................................................... 54
Standard red-green-blue (sRGB) ....................................................................................... 54
Match colors ....................................................................................................................................... 56
Use HP ToolboxFX to print the Microsoft Office Basic Colors palette ............................... 56
HP Basic Color Match tool ................................................................................................................. 57
Use HP ToolboxFX to open the HP Basic Color Match tool .............................................. 57
8 Photo
Insert a memory card ......................................................................................................................... 60
Change memory card default settings ................................................................................................ 62
Print photos directly from the memory card ........................................................................................ 63
Print a memory card index ................................................................................................................. 64
PictBridge ........................................................................................................................................... 65
9 Manage and maintain
Print information pages ...................................................................................................................... 68
HP ToolboxFX .................................................................................................................................... 69
View the HP ToolboxFX ..................................................................................................... 69
Status ................................................................................................................................. 70
Event log ........................................................................................................... 70
Alerts .................................................................................................................................. 71
Set up Status Alerts .......................................................................................... 71
Set up E-mail Alerts .......................................................................................... 71
Product information ............................................................................................................ 71
Help ................................................................................................................................... 71
Device Settings .................................................................................................................. 73
Device Information ............................................................................................ 73
Paper Handling ................................................................................................. 74
Printing .............................................................................................................. 74
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PCL5c ............................................................................................................... 74
PostScript .......................................................................................................... 74
Photo ................................................................................................................. 74
Print Quality ....................................................................................................... 75
Print Density ...................................................................................................... 75
Paper Types ...................................................................................................... 75
Extended Print Modes ....................................................................................... 76
System Setup .................................................................................................... 77
Service .............................................................................................................. 77
Network Settings ................................................................................................................ 78
Shop for Supplies .............................................................................................................. 78
Other Links ........................................................................................................................ 78
Use the embedded Web server .......................................................................................................... 79
Access the embedded Web server by using a network connection .................................. 79
Embedded Web server sections ........................................................................................ 80
Configure the product using a Macintosh ........................................................................................... 82
Manage supplies ................................................................................................................................ 83
Print-cartridge storage ....................................................................................................... 83
HP policy on non-HP print cartridges ................................................................................. 83
HP fraud hotline and Web site ........................................................................................... 83
Auto continue ..................................................................................................................... 84
Replace print cartridges ..................................................................................................................... 85
Work with memory .............................................................................................................................. 88
Product memory ................................................................................................................ 88
Install memory DIMMs ....................................................................................................... 88
Install memory and font DIMMs ........................................................................ 88
Enable memory ................................................................................................. 91
Enable memory for Windows ............................................................ 91
Check DIMM installation ................................................................................... 91
Clean the product ............................................................................................................................... 91
Upgrade firmware ............................................................................................................................... 91
10 Solve problems
Basic troubleshooting checklist .......................................................................................................... 94
Factors that affect product performance ............................................................................ 94
Control-panel and status-alert messages ........................................................................................... 95
Jams ................................................................................................................................................. 101
Recover jams ................................................................................................................... 101
Common causes of jams ................................................................................................. 102
Clear jams ........................................................................................................................ 103
Jam in tray 1 .................................................................................................... 103
Jam in tray 2 .................................................................................................... 104
Jam in fuser area ............................................................................................ 105
Jam in output bin ............................................................................................. 107
Print-quality problems ....................................................................................................................... 108
Improve print quality ........................................................................................................ 108
Identify and correct print defects ...................................................................................... 108
Print-quality checklist ...................................................................................... 108
General print quality issues ............................................................................. 109
Solve issues with color documents ................................................................. 113
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Use HP ToolboxFX to troubleshoot print-quality problems ............................ 115
Calibrate the product ....................................................................................... 116
Performance problems ..................................................................................................................... 117
Product software problems ............................................................................................................... 118
Macintosh problems ......................................................................................................................... 119
Solve problems with Mac OS X ....................................................................................... 119
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 124
Order directly from HP ..................................................................................................... 124
Order through service or support providers ..................................................................... 124
Order directly through the HP ToolboxFX software ......................................................... 124
Part numbers .................................................................................................................................... 125
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 128
Print cartridge limited warranty statement ........................................................................................ 129
HP Customer Care ........................................................................................................................... 130
Online Services ................................................................................................................ 130
Telephone support ........................................................................................................... 130
Software utilities, drivers, and electronic information ....................................................... 130
HP direct ordering for accessories or supplies ................................................................ 130
HP service information ..................................................................................................... 130
HP service agreements ................................................................................................... 130
HP ToolboxFX ................................................................................................................. 131
HP support and information for Macintosh computers ..................................................... 131
HP maintenance agreements ........................................................................................................... 132
HP Care Pack™ Services and Service Agreements ....................................................... 132
Extended warranty ........................................................................................................... 132
Repack the product .......................................................................................................................... 133
Service information form .................................................................................................................. 134
Appendix C Specifications
Physical specifications ..................................................................................................................... 136
Operating-environment specifications .............................................................................................. 136
Electrical specifications .................................................................................................................... 137
Power-consumption specifications ................................................................................................... 137
Acoustic emissions ........................................................................................................................... 138
Paper and print media specifications ............................................................................................... 138
Skew specifications .......................................................................................................................... 138
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 140
Environmental product stewardship program ................................................................................... 141
Protecting the environment .............................................................................................. 141
Ozone production ............................................................................................................ 141
Power consumption ......................................................................................................... 141
Paper use ........................................................................................................................ 141
Plastics ............................................................................................................................ 141
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HP LaserJet print supplies ............................................................................................... 141
Return and recycling instructions ..................................................................................... 142
United States and Puerto Rico ........................................................................ 142
Multiple returns (two to eight cartridges) ........................................ 142
Single returns ................................................................................. 142
Shipping .......................................................................................... 142
Non-US returns ............................................................................................... 142
Paper ............................................................................................................................... 142
Material restrictions .......................................................................................................... 142
Disposal of waste equipment by users in private households in the European
Union ............................................................................................................................... 143
Material Safety Data Sheet (MSDS) ................................................................................ 143
For more information ....................................................................................................... 143
Declaration of conformity ................................................................................................................. 144
Safety statements ............................................................................................................................. 145
Laser safety ..................................................................................................................... 145
Canadian DOC regulations .............................................................................................. 145
VCCI statement (Japan) .................................................................................................. 145
Power cord statement (Japan) ......................................................................................... 145
EMI statement (Korea) ..................................................................................................... 145
Laser statement for Finland ............................................................................................. 146
Substances Table (China) ............................................................................................... 147
Index ................................................................................................................................................................. 149
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1
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Basics
●
Product comparison
●
Product features
●
Walkaround
1
Product comparison
HP Color LaserJet CP1510 Series Printer
●
Prints up to 12 pages per minute (ppm) on letter-size media or A4-size media in monochrome (black
and white), and 8 ppm in color
●
Single-sheet priority feed slot (tray 1) and 150-sheet input tray (tray 2)
●
Hi-Speed universal serial bus (USB) 2.0 port
●
Built-in networking to connect to 10Base-T/100Base-TX networks
●
Photo imaging model only (ni)
◦
Photo memory card slots
◦
PictBridge slot
Product features
Print
Memory
●
Prints letter-size and A4-size pages at speeds up to 8 pages per minute (ppm) in color
and 12 ppm in black and white.
●
Prints at 600 dots per inch (dpi).
●
Includes adjustable settings to optimize print quality.
●
The print cartridges use HP ColorSphere toner. For information about the number of pages
the cartridges can print, see www.hp.com/go/pageyield. Actual yield depends on specific
use.
●
Includes 96-megabyte (MB) random-access memory (RAM).
For information about upgrading the product memory, see Work with memory on page 88.
●
Windows 2000
●
Windows XP Home/Professional
●
Windows Server 2003 (32-bit only)
●
Windows Vista
●
Mac OS X V10.28 and later
●
Tray 1 single-sheet priority feed slot.
●
Tray 2 holds up to 150 sheets of print media or 10 envelopes.
●
Output bin holds up to 125 sheets of print media.
Printer driver features
●
ImageREt 3600 produces 3600 dpi print quality for fast, high-quality printing of business
text and graphics.
Interface connections
●
Includes a Hi-Speed USB 2.0 port
●
Built-in networking to connect to 10Base-T/100Base-TX networks.
●
To determine the ENERGY STAR® qualification status for this product see the Product
Data Sheet or Specifications Sheet.
Supported operating
systems
Paper handling
Environmental features
2
Chapter 1 Basics
ENWW
●
Provides N-up printing (printing more than one page on a sheet).
●
The printer driver provides the option to manually print on both sides.
Supplies
●
Uses print cartridges with HP ColorSphere toner.
Accessibility
●
Online user guide is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
PictBridge USB port
(HP Color LaserJet CP1518ni
only)
●
Enables direct connection of a compatible camera or camcorder to the product for direct
printing of recorded images.
Memory card slots
(HP Color LaserJet CP1518ni
only)
The following memory cards are supported:
Economical printing
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●
CompactFlash (CF) Type 1 and Type 2
●
Memory Stick, Memory Stick PRO, and Memory Stick Duo
●
MultiMedia Card (MMC)
●
Secure Digital (SD)
●
xD Picture Card
Product features
3
Walkaround
Front view
1
2
3
7
4
5
6
1
Output bin (holds 125 sheets of standard paper)
2
Front door (provides access to the print cartridges)
3
Tray 1 (single-sheet priority feed slot) and jam-access door
4
Tray 2 (holds 150 sheets of standard paper)
5
Control panel
6
Memory card slots and PictBridge port (HP Color LaserJet CP1518ni)
7
DIMM door (for adding additional memory)
Back and side view
1
2
3
4
4
1
Hi-Speed USB 2.0 port and network port
2
Rear door (for jam access)
Chapter 1 Basics
ENWW
3
Power switch
4
Power connection
Control-panel walkaround
The product has the following items on the control panel.
1
Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print
data.
2
Attention light (amber): The Attention light blinks when a print cartridge is empty or the product requires user attention.
NOTE:
The Attention light does not blink if more than one print cartridge is empty.
3
Control-panel display: The display provides information about the product. Use the menus on the display to establish
product settings. See Use the control-panel menus on page 44.
4
Print cartridge status gauges: These gauges show the consumption level for each print cartridge (black, yellow, cyan,
and magenta).
If the consumption level is unknown, a ? symbol appears. This can occur in the following circumstances:
The print cartridge is missing or installed incorrectly.
●
The print cartridge is defective.
●
The print cartridge might not be an HP cartridge.
5
Left arrow (
6
OK button: Press the OK button for the following actions:
7
ENWW
●
) button: Use this button to navigate through the menus or to decrease a value that appears on the display.
●
Open the control-panel menus.
●
Open a submenu displayed on the control-panel display.
●
Select a menu item.
●
Clear some errors.
●
Begin a print job in response to a control-panel prompt (for example, when the message [OK] to print appears on
the control-panel display).
Right arrow (
) button: Use this button to navigate through the menus or to increase a value that appears on the display.
Walkaround
5
●
Exit the control-panel menus.
●
Scroll back to a previous menu in a submenu list.
●
Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).
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Chapter 1 Basics
6
Cancel Job (X) button: Press this button to cancel a print job whenever the attention light is blinking or to exit the controlpanel menus.
9
) button: Use this button for the following actions:
Back arrow (
8
Model and serial numbers
The model number and serial number are listed on an identification label located inside the front door.
The label contains information about the country/region of origin and the revision level, manufacturing
date, production code, and production number of the product. The label also contains power rating and
regulatory information.
2
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Software
●
Product software
●
Supported operating systems and printer drivers
●
Additional drivers
●
Priority for print settings
●
Open the printer driver and change the print settings
●
Remove software from Windows operating systems
●
Utilities
7
Product software
The printing-system software is included with the product. See the getting started guide for installation
instructions.
The printing system includes software for end users and network administrators, and printer drivers for
access to the product features and communication with the computer.
NOTE: For a list of the network environments that the network-administrator software components
support, see Network configuration on page 23.
For a list of printer drivers and updated HP product software, go to www.hp.com/go/
ljcp1510series_software.
Supported operating systems and printer drivers
The product uses the PCL 6 and HP postscript level 3 emulation PDL drivers.
Operating system1
Network support
PCL 6
HP postscript level 3
emulation
Windows 2000
Windows XP Home/Professional
Windows Server 2003
Windows Vista
Mac OS X V10.28 and later
1
Not all product features are available from all drivers or operating systems.
Additional drivers
The following drivers are not included on the CD, but are available from www.hp.com/go/
ljcp1510series_software.
●
8
Linux drivers
Chapter 2 Software
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Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
ENWW
●
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed here override settings changed
anywhere else.
●
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program
you are working in to open this dialog box. Settings changed in the Print dialog box have a lower
priority and do not override changes made in the Page Setup dialog box.
●
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open
the printer driver. Settings changed in the Printer Properties dialog box do not override settings
anywhere else in the printing software.
●
Default printer driver settings: The default printer driver settings determine the settings used in
all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
Priority for print settings
9
Open the printer driver and change the print settings
Operating System
To change the settings for all
print jobs until the software
program is closed
To change the default settings To change the device
for all print jobs
configuration settings
Windows 2000, XP,
Server 2003, and
Vista
1.
On the File menu in the
software program, click
Print.
1.
2.
Select the driver, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
Click Start, click Settings,
and then click Printers
(Windows 2000) or
Printers and Faxes
(Windows XP Professional
and Server 2003) or
Printers and Other
Hardware Devices
(Windows XP Home).
1.
For Windows Vista, click
Start, click Control Panel,
and then click Printer.
2.
Mac OS X V10.28
and later
Right-click the driver icon,
and then select Printing
Preferences.
Click Start, click Settings,
and then click Printers
(Windows 2000) or
Printers and Faxes
(Windows XP Professional
and Server 2003) or
Printers and Other
Hardware Devices
(Windows XP Home).
For Windows Vista, click
Start, click Control Panel,
and then click Printer.
2.
Right-click the driver icon,
and then select
Properties.
3.
Click the Device Settings
tab.
1.
On the File menu, click
Print.
1.
On the File menu, click
Print.
1.
Open System
Preferences.
2.
Select the driver, and then
click Properties or
Preferences.
2.
Change the settings that
you want on the various
pop-up menus.
2.
Select Print & Fax.
3.
Select the product from the
printer list.
4.
Select Printer Setup.
The steps can vary; this
procedure is most common.
3.
On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
10
Chapter 2 Software
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Remove software from Windows operating systems
1.
Click Start, and then click All Programs.
2.
Click HP, and then click HP Color LaserJet CP1510 Series.
3.
Click Uninstall, and then follow the onscreen instructions to remove the software.
Utilities
Software for Windows
HP ToolboxFX
HP ToolboxFX is a software program that you can use for the following tasks:
●
Checking the product status
●
Checking the supplies status and ordering supplies online
●
Setting up alerts
●
Setting up e-mail notification for certain product and supplies events
●
Viewing and changing product settings
●
Viewing product documentation
●
Gaining access to troubleshooting and maintenance tools
You can view HP ToolboxFX when the product is directly connected to your computer or is connected
to a network. To use HP ToolboxFX, perform a recommended software installation.
Software for Macintosh
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the configure device software for use with Macintosh computers.
PostScript Printer Description (PPD) files
The PPD, in combination with the Apple PostScript printer drivers, provides access to product features.
An installation program for the PPD and other software is provided on the product CD-ROM.
Configuring a product using a Macintosh
For information about configuring the product using a Macintosh, see Configure the product using a
Macintosh on page 82.
Status Alerts software
The Status Alerts software provides information about the current status of the product.
The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem
with the product. The alert includes information about solving the problem.
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Remove software from Windows operating systems
11
Software for networks
HP Web Jetadmin
HP Web Jetadmin is a browser-based management tool for network-connected printers within your
intranet. It should be installed only on the network administrator’s computer.
To download a current version of HP Web Jetadmin and for the latest list of supported host systems,
visit www.hp.com/go/webjetadmin.
When installed on a host server, any client can gain access to HP Web Jetadmin by using a supported
Web browser (such as Microsoft® Internet Explorer 6.x or Netscape Navigator 7.x or later) and
navigating to the HP Web Jetadmin host.
Embedded Web server
The HP Color LaserJet CP1510 Series Printer is equipped with an embedded Web server, which
provides access to information about product and network activities. This information appears in a Web
browser, such as Microsoft Internet Explorer, Netscape Navigator, or Macintosh OS Safari.
The embedded Web server resides on the product. It is not loaded on a network server. No special
software is installed or configured, but you must have a supported Web browser on your computer.
NOTE: Macintosh users can open the EWS by clicking the Utility button when viewing the print queue.
This will start a Web browser, such as Safari, which allows the user to access the EWS. The EWS can
also be accessed directly by typing the network IP address or DNS name of the product into the Web
browser.
HP USB EWS Gateway software, which is automatically installed, also allows a Web browser to access
the product if the product is connected using a USB cable. Click the Utility button when using a USB
connection to access the EWS though the Web browser.
For a complete explanation of the features and functionality of the embedded Web server, see Use the
embedded Web server on page 79.
Linux
For information, go to www.hp.com/go/linuxprinting.
12
Chapter 2 Software
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Paper and print media
●
Understand paper and print media use
●
Supported paper and print media sizes
●
Supported paper types and tray capacity
●
Special paper or print media guidelines
●
Load paper and print media
13
Understand paper and print media use
This product supports a variety of paper and other print media in accordance with the guidelines in this
user guide. Paper or print media that does not meet these guidelines might cause the following problems:
●
Poor print quality
●
Increased jams
●
Premature wear on the product, requiring repair
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do
not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend
the use of other brands of media because HP cannot control their quality.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory
results. This might be the result of improper handling, unacceptable temperature and/or humidity levels,
or other variables over which Hewlett-Packard has no control.
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might
cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard
warranty or service agreements.
14
Chapter 3 Paper and print media
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Supported paper and print media sizes
This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before
printing.
Table 3-1 Supported paper and print media sizes
Size
Dimensions
Letter
216 x 279 mm (8.5 x 11 inches)
Legal
216 x 356 mm (8.5 x 14 inches)
A4
210 x 297 mm (8.27 x 11.69 inches)
Executive
184 x 267 mm (7.24 x 10.51 inches)
A3
297 x 420 mm (11.69 x 16.54 inches)
A5
148 x 210 mm (5.83 x 8.27 inches)
A6
105 x 148 mm (4.13 x 5.83 inches)
B4 (JIS)
257 x 364 mm (10.12 x 14.33 inches)
B5 (JIS)
182 x 257 mm (7.17 x 10.12 inches)
B5 (ISO)
176 x 250 mm (6.93 x 9.84 inches)
B6 (ISO)
125 x 176 mm (4.92 x 6.93 inches)
16k
184 x 260 mm (7.24 x 10.23 inches)
Tray 1
Tray 2
Tray 1
Tray 2
195 x 270 mm (7.68 x 10.62 inches)
197 x 273 mm (7.75 x 10.75 inches)
8.5 x 13
216 x 330 mm (8.5 x 13 inches)
4x6
107 x 152 mm (4 x 6 inches)
5x8
127 x 203 mm (5 x 8 inches)
10 x 15 cm
100 x 150 mm (3.9 x 5.9 inches)
Custom
(76 - 216) x (127 - 356) mm ((3 - 8.5) x (5 - 14) inches)
Table 3-2 Supported envelopes and postcards
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Size
Dimensions
Envelope #10
105 x 241 mm (4.13 x 9.49 inches)
Envelope DL
110 x 220 mm (4.33 x 8.66 inches)
Supported paper and print media sizes
15
Table 3-2 Supported envelopes and postcards (continued)
16
Size
Dimensions
Envelope C5
162 x 229 mm (6.93 x 9.84 inches)
Envelope B5
176 x 250 mm (6.7 x 9.8 inches)
Envelope
Monarch
98 x 191 mm (3.9 x 7.5 inches)
Postcard
100 x 148 mm (3.94 x 5.83 inches)
Double postcard
148 x 200 mm (5.83 x 7.87 inches)
Chapter 3 Paper and print media
Tray 1
Tray 2
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Supported paper types and tray capacity
Media type
Dimensions1
Weight
Capacity2
Paper, including the
following types:
Minimum: 76 x 127 mm
(3 x 5 inches)
60 to 90 g/m2 (16 to 24 lb)
Tray 1: single sheet only
●
Plain
●
Maximum: 216 x 356 mm
(8.5 x 14 inches)
Letterhead
●
Color
●
Preprinted
●
Prepunched
●
Recycled
Thick paper
Same as for paper
Side to be printed on faceup, with the top edge at
Tray 2: up to 150 sheets of the back of the tray
75 g/m2 (20 lb bond)
Up to 200 g/m2 (53 lb)
Tray 1: single sheet only
Tray 2: up to 15 mm
(0.6 inches) stack height
Cover paper
Same as for paper
Up to 200 g/m2 (53 lb)
Tray 1: single sheet only
Tray 2: up to 15 mm (.
59 inch) stack height
Glossy paper
Same as for paper
Up to 220 g/m2 (59 lb)
Photo paper
Tray 1: single sheet only
Tray 2: up to 15 mm (.
59 inch) stack height
Transparencies
A4 or Letter
Thickness: 0.12 to
0.13 mm (4.7 to 5.1 mils)
Tray 1: single sheet only
Tray 2: up to 50 sheets
Labels3
A4 or Letter
Thickness: up to 0.23 mm Tray 1: single sheet only
(9 mils)
Tray 2: up to 50 sheets
Envelopes
●
COM 10
Up to 90 g/m2 (24 lb)
●
Monarch
●
DL
●
C5
●
B5
Postcards or index cards
Tray 1: single envelope
only
Side to be printed on faceup, with the top edge at
the back of the tray
Side to be printed on faceup, with the top edge at
the back of the tray
Side to be printed on faceup, with the top edge at
the back of the tray
Side to be printed on faceup, with the top edge at
the back of the tray
Side to be printed on faceup, with the top edge at
the back of the tray
Side to be printed on faceup, with the stamp-end at
the back of the tray
Tray 2: up to 10 envelopes
100 x 148 mm
(3.9 x 5.8 inches)
Tray 1: single sheet only
Tray 2: up to 50 sheets
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Paper orientation
Side to be printed on faceup, with the top edge at
the back of the tray
1
The product supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield)
Supported paper types and tray capacity
17
Special paper or print media guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory
results. When using special paper or print media, be sure to set the type and size in your print driver to
obtain the best print results.
CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise
dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this
technology could damage your printer.
Media type
Do
Envelopes
●
Store envelopes flat.
●
Use envelopes where the seam
extends all the way to the corner of
the envelope.
●
●
Use peel-off adhesive strips that
are approved for use in laser
printers.
●
Do not use envelopes that are
wrinkled, nicked, stuck together, or
otherwise damaged.
Do not use envelopes that have
clasps, snaps, windows, or coated
linings.
●
Do not use self-stick adhesives or
other synthetic materials.
●
Use only labels that have no
exposed backing between them.
●
Do not use labels that have wrinkles
or bubbles, or are damaged.
●
Use Labels that lie flat.
●
Do not print partial sheets of labels.
●
Use only full sheets of labels.
●
Use only transparencies that are
approved for use in laser printers.
●
Do not use transparent print media
not approved for laser printers.
●
Place transparencies on a flat
surface after removing them from
the product.
Letterhead or preprinted forms
●
Use only letterhead or forms
approved for use in laser printers.
●
Do not use raised or metallic
letterhead.
Heavy paper
●
Use only heavy paper that is
approved for use in laser printers
and meets the weight specifications
for this product.
●
Do not use paper that is heavier
than the recommended media
specification for this product unless
it is HP paper that has been
approved for use in this product.
Glossy or coated paper
●
Use only glossy or coated paper
that is approved for use in laser
printers.
●
Do not use glossy or coated paper
designed for use in inkjet products.
Labels
Transparencies
18
Do not
Chapter 3 Paper and print media
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Load paper and print media
Load tray 1
NOTE: Place the media into tray 1 with the side to be printed on face-up and the top toward the product.
1.
Place a single sheet of media into the tray 1 slot, and slide the paper guides so that they are against
the sheet.
2.
Feed the sheet into the tray as far as it will go.
1
2
Load tray 2
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1.
Pull the tray out of the product and remove any paper.
2.
Slide open the paper length and width guides.
Load paper and print media
19
●
To load Legal-size paper, extend the tray by pressing and holding the extension tab while
pulling the front of the tray toward you.
NOTE: When it is loaded with Legal-size paper, the tray extends from the front of the product
approximately 51 mm (2 inches).
20
3.
Place the paper in the tray and make sure that it is flat at all four corners. Slide the paper length
and width guides so that they are against the stack of paper.
4.
Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side
of the tray.
5.
Slide the tray into the product.
Chapter 3 Paper and print media
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4
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I/O configuration
●
USB connection
●
Network connection
●
Network configuration
21
USB connection
NOTE: Do not connect the USB cable before installing the software. The installation program will notify
you when the USB cable should be connected.
This product supports a USB 2.0 connection. You must use an A-to-B type USB cable for printing.
Network connection
This product supports a 10/100 network connection. Plug the network cable into the product and your
network connection.
22
Chapter 4 I/O configuration
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Network configuration
To configure network parameters on the product, use the product control panel, the embedded Web
server, or, for Windows operating systems, the HP ToolboxFX software.
Set up the product and use it on the network
Hewlett-Packard recommends that you use the HP software installer on the product CD-ROM to set up
printer drivers for networks.
Set up a network port-connected configuration (direct mode or peer-to-peer printing)
In this configuration, the product is connected directly to the network, and all computers on the network
print directly to the product.
1.
Connect the product directly to the network by inserting a network cable into the product network
port.
2.
Use the control panel to print a Configuration page. See Print information pages on page 68.
3.
Insert the product CD-ROM into your computer. If the software installer does not start, navigate to
the SETUP.EXE file on the CD-ROM and double-click the file.
4.
Click Recommended Install.
5.
On the Welcome screen, click Next.
6.
On the Installer updates screen, click Yes to search for installer updates on the Web.
7.
For Windows 2000/XP/Vista, on the Installation Options screen, choose the installation option.
Hewlett-Packard recommends a typical installation, if your system supports it.
8.
On the License Agreement screen, read the license agreement, indicate that you accept the
terms, and then click Next.
9.
For Windows 2000/XP/Vista, on the HP Extended Capabilities screen, choose whether you want
extended capabilities, and then click Next.
10. On the Destination Folder screen, choose the destination folder, and then click Next.
11. On the Ready to Install screen, click Next to begin installation.
NOTE: If you want to change your settings, instead of clicking Next, click Back to return to
previous screens, and then change the settings.
12. On the Connection Type screen, select Through the network, and then click Next.
13. On the Identify Printer screen, search for the product, or specify the hardware or IP address listed
on the Configuration page you printed earlier. In most cases an IP address is assigned, but you
can change it by clicking Specify the product by Address on the Identify Printer screen. Click
Next.
14. Allow the installation process to complete.
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Network configuration
23
Use the embedded Web server or the HP ToolboxFX
You can use the embedded Web server (EWS) or HP ToolboxFX to view or change the IP configuration
settings. To access the embedded Web server, type the IP address for the product in the address line
of the browser.
NOTE: Macintosh users can access the EWS by clicking the Utility button when viewing the print
queue. This will start a Web browser, such as Safari, which allows the user to access the EWS. The
EWS can also be accessed directly by typing the network IP address or DNS name of the product into
the Web browser.
From the Networking tab (EWS) or the Network Settings tab (HP ToolboxFX), you can change the
following configurations:
●
Host Name
●
Manual IP Address
●
Manual Subnet Mask
●
Manual Default Gateway
NOTE: Changing the network configuration might require you to change the browser URL before you
can communicate with the product again. The product will be unavailable for a few seconds while the
network resets.
Set a system password
Use HP ToolboxFX or the embedded Web server to set a system password.
1.
In the embedded Web server, click the Settings tab.
In HP ToolboxFX, click the Device Settings tab.
NOTE: If a password has already been set, you are prompted for it. Type the password, and then
click Apply.
24
2.
Click Password.
3.
In the Password box, type the password that you want to set, and then in the Confirm
password box, type the same password again to confirm your choice.
4.
Click Apply to save the password.
Chapter 4 I/O configuration
ENWW
Use the product control panel
Configure the TC/IP settings
You can configure the IP address manually or automatically.
Manual configuration
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select TCP IP config, and then press
OK.
4.
Use the Left arrow ( ) or the Right arrow ( ) button to select Manual, and then press OK.
5.
Press the Right arrow ( ) button to increase the value for the first section of the IP address. Press
the Left arrow ( ) button to decrease the value. When the value is correct, press OK.
6.
If the address is correct, use the Left arrow ( ) or the Right arrow ( ) button to select Yes, and
then press OK. Repeat step 5 for the subnet mask and default gateway settings.
-orIf the IP address is incorrect, use the Left arrow ( ) or the Right arrow ( ) button to select No,
and then press OK. Repeat step 5 to establish the correct IP address, and then repeat step 5 for
the subnet mask and default gateway settings.
Automatic configuration
NOTE: Automatic is the default Network config. TCP IP config setting.
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select TCP IP config, and then press
OK.
4.
Use the Left arrow ( ) or the Right arrow ( ) button to select Automatic, and then press OK.
It might take several minutes before the automatic IP address is ready for use.
NOTE: To disable or enable specific automatic IP modes (such as BOOTP, DHCP, or AutoIP), use
the embedded Web server or HP ToolboxFX.
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Network configuration
25
Show or hide the IP address on the control panel
NOTE: When Show IP address is On, the IP address will alternately appear on the control-panel
display with the print-cartridge-status gauges.
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select Show IP address, and then press
OK.
4.
Use the Left arrow ( ) or the Right arrow ( ) button to select Yes or No, and then press OK.
Set memory card sharing
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select Memory card, and then press OK.
4.
Use the Left arrow ( ) or the Right arrow ( ) button to select On or Off, and then press OK.
Set automatic crossover
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select Automatic crossover, and then
press OK.
4.
Use the Left arrow ( ) or the Right arrow ( ) button to select On or Off, and then press OK.
Set network services
26
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network services, and then press
OK.
4.
Use the Left arrow ( ) or the Right arrow ( ) button to select IPv4 or IPv6, and then press OK.
5.
Use the Left arrow ( ) or the Right arrow ( ) button to select On or Off, and then press OK.
Chapter 4 I/O configuration
ENWW
Restore defaults (network settings)
1.
On the control-panel menu, press OK.
2.
Use the Left arrow ( ) or the Right arrow ( ) button to select Network config., and then press
OK.
3.
Use the Left arrow ( ) or the Right arrow ( ) button to select Restore defaults, and then press
OK.
4.
Press OK to restore the factory network default settings. Press X to exit the menu without restoring
the factory network default settings.
Supported network protocols
The product supports the TCP/IP network protocol, the most widely used and accepted networking
protocol. For more information, see TCP/IP on page 28. The following table lists the supported
networking services and protocols.
Table 4-1 Printing
Service name
Description
port9100 (Direct Mode)
Printing service
LPD (Line printer daemon)
Printing service
Table 4-2 Network device discovery
Service name
Description
SLP (Service Location Protocol)
Device-discovery protocol, used to help find and configure
network devices. Used primarily by Microsoft-based programs.
NOTE: Used primarily by the HP Software Installer to
discover a device on the network.
Bonjour
Device-discovery protocol, used to help find and configure
network devices. Used primarily by Apple Macintosh-based
programs.
Table 4-3 Messaging and management
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Service name
Description
HTTP (Hyper Text Transfer Protocol)
Allows Web browsers to communicate with embedded Web
server.
EWS (embedded Web server)
Allows a user to manage the device through a Web browser.
SNMP (Simple Network Management Protocol)
Used by network applications for device management. SNMP
v1 and standard MIB-II (Management Information Base)
objects are supported.
Network configuration
27
Table 4-4 IP addressing
Service name
Description
DHCP (Dynamic Host Configuration Protocol)
For automatic IP address assignment. The DHCP server
provides the device with an IP address without requiring the
user to intervene.
BOOTP (Bootstrap Protocol)
For automatic IP address assignment. The BOOTP server
provides the device with an IP address after the administrator
inputs the product MAC hardware address on the BOOTP
server.
Auto IP
For automatic IP address assignment. If neither a DHCP
server nor a BOOTP server is present, the product uses this
service to generate a unique IP address.
TCP/IP
Similar to a common language that people use to communicate with each other, TCP/IP (Transmission
Control Protocol/Internet Protocol) is a suite of protocols designed to define the way computers and
other devices communicate with each other over a network.
Internet Protocol (IP)
When information is sent across the network, the data is broken down into small packets. Each packet
is sent independently. Each packet is encoded with IP information, such as the IP address of the sender
and receiver. IP packets can be routed over routers and gateways: devices that connect a network with
other networks.
IP communications require no connection. When IP packets are sent, they might not arrive at their
destination in the correct sequence. However, higher-level protocols and programs place the packets
in the correct sequence, so IP communications are efficient.
Each node or device that communicates on the network requires an IP address.
Transmission Control Protocol (TCP)
TCP breaks the data into packets and recombines them on the receiving end by providing a connectionoriented, reliable, and guaranteed delivery service to another node on the network. When data packets
are received at their destination, TCP calculates a checksum for each packet to verify that the data is
not corrupt. If the data in the packet has been corrupted during transmission, TCP discards the packet
and requests that the packet be resent.
IP address
Every host (workstation or node) on an IP network requires a unique IP address for each network
interface. This address is a software address that is used to identify both the network and specific hosts
that are located on that network. It is possible for a host to query a server for a dynamic IP address each
time the device boots up (for example, using DHCP and BOOTP).
An IP address contains four bytes of information, divided into sections that each contain one byte. The
IP address has the following format:
xxx.xxx.xxx.xxx
NOTE: When assigning IP addresses, always consult the IP address administrator. Setting the wrong
address can disable other equipment operating on the network or interfere with communications.
28
Chapter 4 I/O configuration
ENWW
Configure IP parameters
TCP/IP configuration parameters can be configured manually, or they can be automatically downloaded
by using DHCP or BOOTP each time the product is turned on.
When turned on, a new product that is unable to retrieve a valid IP address from the network
automatically assigns itself a default IP address. On a small private network, a unique IP address in the
range of 169.254.1.0 to 169.254.254.255 is assigned. The IP address for the product is listed on the
product Configuration page and the Network report. See Use the control-panel menus on page 44.
Dynamic Host Configuration Protocol (DHCP)
DHCP allows a group of devices to use a set of IP addresses that are maintained by a DHCP server.
The device sends a request to the server, and if an IP address is available, the server assigns it to that
device.
BOOTP
BOOTP is a bootstrap protocol used to download configuration parameters and host information from
a network server.
The client broadcasts a boot request packet that contains the product hardware address. The server
answers with a boot reply packet that contains the information that the device needs for configuration.
Subnets
When an IP network address for a particular network class is assigned to an organization, no provision
is made for more than one network being present at that location. Local network administrators use
subnets to partition a network into several different subnetworks. Splitting a network into subnets can
result in better performance and improved use of limited network address space.
Subnet mask
The subnet mask is a mechanism used to divide a single IP network into several different subnetworks.
For a given network class, a portion of an IP address that would normally be used to identify a node is
used, instead, to identify a subnetwork. A subnet mask is applied to each IP address to specify the
portion used for subnetworks, and the portion used to identify the node.
Gateways
Gateways (routers) are used to connect networks together. Gateways are devices that act as translators
between systems that do not use the same communication protocols, data formatting, structures,
languages, or architectures. Gateways repackage the data packets and change the syntax to match
that of the destination system. When networks are divided into subnets, gateways are required to
connect one subnet to another.
Default gateway
The default gateway is the IP address of the gateway or router that moves packets between networks.
If multiple gateways or routers exist, then the default gateway is typically the address of the first, or
nearest, gateway or router. If no gateways or routers exist, then the default gateway will typically assume
the IP address of the network node (such as the workstation or product).
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Network configuration
29
30
Chapter 4 I/O configuration
ENWW
5
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Print tasks
●
Use features in the Windows printer driver
●
Use features in the Macintosh printer driver
●
Stop a print request
31
Use features in the Windows printer driver
Change the print driver to match the media type and size
Selecting media by type and size results in significantly better print quality for heavy paper, glossy paper,
and overhead transparencies. Using the wrong setting can result in unsatisfactory print quality. Always
print by Type for special print media, such as labels or transparencies. Always print by Size for
envelopes.
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
Click the Paper/Quality tab.
4.
In the Type is or Size is list box, select the correct media type or size.
5.
Click OK.
Printer-driver Help
Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the
buttons, check boxes, and drop-down lists that are in the printer driver. It also includes instructions for
performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet,
and printing the first page or covers on different paper.
Activate the printer-driver Help screens in one of the following ways:
●
In the printer driver Properties dialog box, click the Help button.
●
Press the F1 key on the computer keyboard.
●
Click the question-mark symbol in the upper-right corner of the printer driver.
●
Right-click on any item in the driver, and then click What's This?.
Cancel a print job
You can cancel a print job from the following locations:
●
Product control panel: To cancel the print job, press and release the Cancel button on the product
control panel.
●
Software application: Typically, a dialog box appears briefly on your screen, allowing you to
cancel the print job.
●
Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler,
delete the job there.
◦
Click Start, click Settings, and then click Printers (Windows 2000) or Printers and Faxes
(Windows XP Professional and Server 2003) or Printers and Other Hardware Devices
(Windows XP Home).
◦
For Windows Vista, click Start, click Control Panel, and then click Printer.
Double-click the HP Color LaserJet CP1510 Series icon to open the window, select your print
job, and click Delete.
32
Chapter 5 Print tasks
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If the status lights on the control panel continue to blink after you cancel a print job, the computer is still
sending the job to the product. Either delete the job from the print queue or wait until the computer
finishes sending data. The product will return to the Ready state.
Create and use printing shortcuts in Windows
Use printing shortcuts to save the current driver settings for reuse.
Create a printing shortcut
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
Click the Printing Shortcuts tab.
4.
Select the print settings that you want to use. Click Save As.
5.
In the Printing Shortcuts box, type a name for the shortcut.
6.
Click OK.
Use printing shortcuts
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
Click the Printing Shortcuts tab.
4.
Select the shortcut that you want to use from the Printing Shortcuts box.
5.
Click OK.
NOTE: To use printer-driver default settings, select Factory Default.
Print booklets
You can print booklets on letter, legal, or A4 paper.
1.
Load paper in the tray.
2.
On the File menu in the software program, click Print.
3.
Select the driver, and then click Properties or Preferences.
4.
Click the Finishing tab.
5.
Select the Print On Both Sides (Manually) check box.
6.
From the Booklet Layout drop-down list, Select Left Binding or Right Binding.
7.
Click OK.
8.
Print the document.
The printer driver prompts you to reload the pages to print the second sides.
9.
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Fold and staple the pages.
Use features in the Windows printer driver
33
Print-quality settings
Print-quality settings affect print resolution and toner usage.
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
On the Paper/Quality tab, select the print quality setting that you want to use.
Select Print all Text as Black to conserve the color print cartridges. The product uses only the
black print cartridge to print black text instead of using a combination of four colors to create black
text.
Print on special media
Use only media that is recommended for this product. See Paper and print media on page 13 for more
information.
CAUTION: Be sure to set the correct media type in the printer driver. The product adjusts the fuser
temperature according to the media-type setting. When printing on special media, this adjustment
prevents the fuser from damaging the media as it passes through the product.
1.
Load the media into the tray.
●
Load envelopes with the front side up and the stamp end toward the back of the tray.
●
Load all other paper and print media with the front side up and the top of the page toward the
back of the tray.
●
When printing on both sides, load the paper with the front side down and the top of the page
toward the back of the tray.
2.
Adjust the media length and width guides to the size of the media.
3.
On the File menu in the software program, click Print.
4.
Select the driver, and then click Properties or Preferences.
5.
On the Paper/Quality tab, choose the correct media type. Or, select an appropriate option on the
Printing Shortcuts tab.
6.
Print the document.
Resize documents
Use the document resizing options to scale a document to a percentage of its normal size. You can also
choose to print a document on a different size paper, with or without scaling.
Reduce or enlarge a document
34
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
On the Effects tab, next to % of Actual Size, type the percentage by which you want to reduce or
enlarge your document.
Chapter 5 Print tasks
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You can also use the scroll bar to adjust the percentage.
4.
Click OK.
Print a document onto a different paper size
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
On the Effects tab, click Print Document On.
4.
Select the paper size to print on.
5.
To print the document without scaling it to fit, make sure that the Scale to Fit option is not selected.
6.
Click OK.
Set the print orientation
1.
On the File menu in the software program, click Print.
2.
On the Finishing tab, select either Portrait or Landscape in the Orientation section.
3.
Click OK.
Use watermarks
A watermark is a notice, such as "Confidential," that is printed in the background of each page of a
document.
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
From the Effects tab, click the Watermarks drop-down list.
4.
Click the watermark that you want to use. To create a new watermark, click Edit.
5.
If you want the watermark to appear only on the first page of the document, click First Page
Only.
6.
Click OK.
To remove the watermark, click (none) in the Watermarks drop-down list.
Print on both sides of the page (manual duplex)
To print on both sides of the paper, you must print the first side, turn the paper over and load it into the
tray again, and then print the second side.
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1.
From the Windows desktop, click Start, Settings, and then Printers (or Printers and Faxes for
some Windows versions).
2.
Right-click the HP Color LaserJet CP1510 Series, and select Properties.
3.
Click the Configure tab.
4.
In the Paper Handling section, select Allow Manual Duplexing.
Use features in the Windows printer driver
35
5.
Click OK.
6.
Open the Print dialog in the software program from which you are printing. In most programs this
is done by clicking File and then Print.
7.
Select the HP Color LaserJet CP1510 Series.
8.
Click Properties or Preferences. The exact option name depends on the software program from
which you are printing.
9.
Click the Finishing tab.
10. Select the Print On Both Sides (Manually) check box.
11. Click OK.
12. Print side one of the document.
13. After side one has printed, remove the remaining paper from the tray and set it aside until after you
finish the manual two-sided print job.
14. Gather the printed pages, and straighten the stack.
15. Return the stack to the tray with the printed side down and the top edge toward the back of the
tray.
16. Press the Resume button to print side two.
Print multiple pages on one sheet of paper in Windows
You can print more than one page on a single sheet of paper.
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
3.
Click the Finishing tab.
4.
In the section for Document Options, select the number of pages that you want to print on each
sheet (1, 2, 4, 6, 9, or 16).
5.
If the number of pages is greater than 1, select the correct options for Print Page Borders and
Page Order.
●
6.
36
If you need to change the page orientation, click Portrait or Landscape.
Click OK. The product is now set to print the number of pages per sheet that you have selected.
Chapter 5 Print tasks
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Use features in the Macintosh printer driver
When you print from a software program, many of the printer features are available from the printer
driver. For complete information about the features that are available in the printer driver, see the printerdriver help.
NOTE: Settings in the printer driver and software program generally override control-panel settings.
Software-program settings generally override printer-driver settings.
Create and use presets in Mac OS X
Use presets to save the current printer driver settings for reuse.
Create a preset
1.
Open the printer driver. See Open the printer driver and change the print settings on page 10.
2.
Select the print settings.
3.
In the Presets box, click Save As, and type a name for the preset.
4.
Click OK.
Use presets
1.
Open the printer driver. See Open the printer driver and change the print settings on page 10.
2.
In the Presets menu, select the preset that you want to use.
NOTE: To use printer-driver default settings, select the Standard preset.
Print a cover page
You can print a separate cover page for your document that includes a message (such as “Confidential”).
1.
Open the printer driver. See Open the printer driver and change the print settings on page 10.
2.
On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before
Document or After Document.
3.
If you are using Mac OS X, in the Cover Page Type pop-up menu, select the message that you
want to print on the cover page.
NOTE: To print a blank cover page, select Standard as the Cover Page Type.
Print multiple pages on one sheet of paper
You can print more than one page on a single sheet of paper. This feature provides a cost-effective way
to print draft pages.
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1.
Open the printer driver. See Open the printer driver and change the print settings on page 10.
2.
Click the Layout pop-up menu.
3.
Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2,
4, 6, 9, or 16).
Use features in the Macintosh printer driver
37
4.
Next to Layout Direction, select the order and placement of the pages on the sheet.
5.
Next to Borders, select the type of border to print around each page on the sheet.
Set the color options
Use the Color Options pop-up menu to control how colors are interpreted and printed from software
programs.
38
1.
Open the printer driver. See Open the printer driver and change the print settings on page 10.
2.
Open the Color Options pop-up menu.
3.
If you are using Mac OS X, click Show Advanced Options.
4.
Adjust the individual settings for text, graphics, and photographs.
Chapter 5 Print tasks
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Stop a print request
You can stop a print request by using the product control panel or using your software program. For
instructions on how to stop a print request from a computer on a network, see the online Help for the
specific network software.
NOTE: It can take some time for all printing to clear after you have canceled a print job.
Stop the current print job from the product control panel
Press the Cancel Job (X) button on the control panel.
NOTE: If the print job has proceeded too far, you might not have the option to cancel it.
Stop the current print job from the software program
A dialog box might appear briefly on the screen, giving you the option to cancel the print job.
If several requests have been sent to the product through your software, they might be waiting in a print
queue (for example, in Windows Print Manager). See the software documentation for specific
instructions about canceling a print request from the computer.
If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000, XP, or Vista),
delete the print job there.
For Windows 2000, Windows XP, or Windows Vista, click Start and then click Printers and Faxes; or
click Start, click Control Panel, and then click Printers and Faxes. Double-click the printer icon to open
the print spooler. Select the print job that you want to cancel, and then press Cancel or Delete under
the Document menu. If the print job is not canceled, you might need to shut down and restart the
computer.
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Stop a print request
39
40
Chapter 5 Print tasks
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6
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Control panel
●
Understand control-panel features
●
Use the control-panel menus
●
Use the product control panel in shared environments
41
Understand control-panel features
The product has the following lights and buttons on the control panel:
1
Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print
data.
2
Attention light (amber): The Attention light blinks when a print cartridge is empty or the product requires user attention.
NOTE:
The Attention light does not blink if more than one print cartridge is empty.
3
Control-panel display: The display provides information about the product. Use the menus on the display to establish
product settings. See Use the control-panel menus on page 44.
4
Print cartridge status gauges: These gauges show the consumption level for each print cartridge (black, yellow, cyan,
and magenta).
If the consumption level is unknown, a ? symbol appears. This can occur in the following circumstances:
The print cartridge is missing or installed incorrectly.
●
The print cartridge is defective.
●
The print cartridge might not be an HP cartridge.
5
Left arrow (
6
OK button: Press the OK button for the following actions:
7
42
●
) button: Press this button to navigate through the menus or to decrease a value that appears on the display.
●
Open the control-panel menus.
●
Open a submenu displayed on the control-panel display.
●
Select a menu item.
●
Clear some product errors.
●
Begin a print job in response to a control-panel prompt (for example, when the message [OK] to print appears on
the control-panel display).
Right arrow (
display.
) button: Press this button to navigate through the menus or to increase a value that appears on the
Chapter 6 Control panel
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8
9
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Back arrow (
) button: Use this button for the following actions:
●
Exit the control-panel menus
●
Scroll back to a previous menu item in a submenu list.
●
Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).
Cancel Job (X) button: Press this button to cancel a print job whenever the attention light is blinking or to exit the controlpanel menus.
Understand control-panel features
43
Use the control-panel menus
Use the menus
1.
Press OK to open the menus.
2.
Press the Left arrow ( ) or Right arrow ( ) button to navigate through the listings.
3.
Press OK to select the appropriate option. An asterisk (*) appears next to the active selection.
4.
Press the Back arrow ( ) button to scroll back through the submenus.
5.
Press X to exit the menu without saving any changes.
The sections that follow describe the options for each of the main menus:
44
●
Reports menu on page 45
●
System setup menu on page 46
●
Network config. menu on page 48
●
Service menu on page 49
Chapter 6 Control panel
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Reports menu
Use the Reports menu to print reports that provide information about the product.
Menu item
Description
Demo page
Prints a color page that demonstrates print quality.
Menu structure
Prints a map of the control-panel-menu layout. The active settings for each menu
are listed.
Config report
Prints a list of all the product settings. Includes network information when the product
is connected to a network.
Supplies status
Prints the status for each print cartridge, including the following information:
●
Estimated pages remaining
●
Part number
●
Number of pages printed
Network report
Prints a list of all product network settings
Usage page
Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, monochrome (black and white) or color pages; and
reports the page count
HP Color LaserJet CP1518ni only: prints a page that lists the information above, and
the monochrome (black and white) or color pages printed, number of memory cards
inserted, number of PictBridge connections, and the PictBridge page count
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PCL font list
Prints a list of all the PCL fonts that are installed.
PS font list
Prints a list of all the PostScript (PS) fonts that are installed
PCL6 font list
Prints a list of all the PCL6 fonts that are installed
Color usage log
Prints a report that shows the user name, application name, and color usage
information on a job-by-job basis
Service page
Prints the service report
Diagnostics page
Prints the calibration and color diagnostics pages
Use the control-panel menus
45
System setup menu
Use this menu to establish basic product settings. The System setup menu has several sub-menus.
Each is described in the following table.
Menu item
Sub-menu item
Sub-menu item
Language
Paper setup
Description
Select the language for the control-panel
display messages and the product
reports.
Def. paper size
Letter
A4
Select the size for printing internal
reports or any print job that does not
specify a size.
Legal
Def. paper type
A list of available media
types appears.
Select the media type for printing internal
reports or any print job that does not
specify a type.
tray 2
Paper size
Select the default size and type for tray 2
from the list of available sizes and types.
Paper type
Paper out action
Wait forever
Override
Cancel
Select how the product should react
when a print job requires a size or type
that is not available or when a specified
tray is empty.
Select Wait forever to make the product
wait until you load the correct media and
press OK. This is the default setting.
Select Override to print on a different
size or type after a specified delay.
Select Cancel to automatically cancel
the print job after a specified delay.
If you select either Override or Cancel,
the control panel prompts you to specify
the number of seconds to delay. Press
the Right arrow ( ) button to increase
the time, up to 3600 seconds. Press the
Left arrow ( ) button to decrease the
time.
Print quality
Calibrate color
After power on
Calibrate now
Calibration mode
46
Chapter 6 Control panel
After power on: Select how soon the
product should calibrate after you turn it
on. The default setting is 15 minutes.
Calibrate now: Makes the product
perform a calibration immediately. If a job
is processing, the product calibrates after
the job is complete. If an error message
is displayed, you must clear the error
first.
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Menu item
Sub-menu item
Sub-menu item
Description
Calibration mode: Determines the type
of calibration that the product uses
during the calibration process.
Replace supplies
Override out
Stop at out
●
Normal: The standard Calibration
mode setting.
●
Full: The extended Calibration
mode setting (this calibration takes
longer).
Override out: If the product determines
that a print cartridge is empty, you can
continue printing until you notice a
decrease in print quality.
Stop at out: If the product determines
that a print cartridge is empty, you must
replace the cartridge before printing can
continue. This is the default setting.
Cartridge low
(1-20)
The percentage threshold determines
when the product begins reporting low
toner. The message is either reported on
the control-panel display or using the
toner LED, if it exists. The default setting
is 10%.
Restrict color
Enable color
Select Enable color to allow the job to
print in either monochrome (black and
white) or color depending on the
specifications of the job.
Disable color
Select Disable color to disable color
printing. All jobs will print in monochrome
(black and white).
Courier font
Regular
Selects a version of the Courier font. The
default is Regular.
Dark
Display contrast
Medium
Select the level of contrast for the
display. The default setting is Medium.
Darker
Darkest
Lightest
Lighter
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Use the control-panel menus
47
Network config. menu
Use this menu to establish network configuration settings.
Menu item
Sub-menu item
Description
TCP IP config
Automatic
Select Automatic to automatically configure all the
TCP/IP settings.
Manual
Select Manual to manually configure the IP address,
subnet mask, and default gateway.
The default setting is Automatic.
Automatic crossover
On
Off
This item is used when you are connecting the
product directly to a personal computer using an
Ethernet cable (you might have to set this to On or
Off depending on the computer being used).
The default setting is On.
Network services
IPv4
This item is used by the network administrator to limit
the network services available on this product.
IPv6
On
Off
The default setting is On.
Memory card
On
Use this option to enable or disable file sharing
between an installed memory card and the product.
Off
The default setting is Off.
Show IP address on control
panel
No
No: The product IP address will not appear on the
control-panel display.
Yes
Yes: The product IP address will appear on the
control-panel display.
The default setting is No.
Restore defaults
48
Chapter 6 Control panel
Press OK to restore the network configuration
settings to the default values.
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Service menu
Use this menu to restore default settings, clean the product, and activate special modes that affect print
output.
Menu item
Description
Restore defaults
Sets all customized settings to the factory default values.
PowerSave
Sets how long the product remains idle before it enters PowerSave mode. The
product automatically exits PowerSave mode when you send a print job or press a
control-panel button.
The default setting is 15 minutes.
Cleaning mode
Use this option to clean the product if you see toner specks or other marks on the
printed output. The cleaning process removes dust and excess toner from the paper
path.
When you select this item, the product prompts you to load plain paper in tray 1 and
then press OK to start the cleaning process. Wait until the process is complete.
Discard the page that prints.
USB speed
Sets the USB speed to High or Full. For the product to actually operate at high
speed, it must have high speed enabled and be connected to an EHCI host controller
that is also operating at high speed. This menu item also does not reflect the current
operating speed of the product.
The default setting is High.
Less paper curl
If printed pages are consistently curled, use this option to set the product to a mode
that reduces curl.
The default setting is Off.
Archive print
If you are printing pages that will be stored for a long time, use this option to set the
product to a mode that reduces toner smearing and dusting.
The default setting is Off.
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Use the control-panel menus
49
Use the product control panel in shared environments
If your product is shared with other users, adhere to the following guidelines to ensure successful product
operation:
●
Consult your system administrator before making changes to control-panel settings. Changing
control-panel settings could affect other print jobs.
●
Coordinate with other users before changing the default printer font or downloading soft fonts.
Coordinating these operations conserves memory and avoids unexpected printer output.
●
Be aware that switching product personalities, such as switching emulated postscript to PCL,
affects the printed output for other users.
NOTE: Your network operating system might automatically protect each user’s print job from the
effects of other print jobs. Consult your system administrator for more information.
50
Chapter 6 Control panel
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7
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Color
●
Manage color
●
Advanced color use
●
Match colors
●
HP Basic Color Match tool
51
Manage color
Setting color options to Automatic typically produces the best possible print quality for color documents.
However, you sometimes might want to print a color document in grayscale (black and white) or change
one of the product color options.
●
In Windows, use the settings on the Color tab in the printer driver to print in grayscale or change
the color options.
Print in Grayscale
Select the Print in Grayscale option from the printer driver to print a color document in black and white.
This option is useful for printing color documents that will be photocopied or faxed.
When Print in Grayscale is selected, the product uses the monochrome mode, which reduces wear
on the color cartridges.
Automatic or manual color adjustment
The Automatic color adjustment option optimizes the neutral-gray color treatment, halftones, and edge
enhancements for each element in a document. For more information, see your printer driver online
Help.
NOTE: Automatic is the default setting and is recommended for printing all color documents.
Use the Manual color adjustment option to adjust the neutral-gray color treatment, halftones, and edge
enhancements for text, graphics, and photographs. To gain access to the manual color options, from
the Color tab, select Manual, and then select Settings.
Manual color options
Use manual color options to adjust the Neutral Grays, Halftone, and Edge Control options for text,
graphics, and photographs.
Table 7-1 Manual color options
Setting description
Setting options
Halftone
●
Smooth provides better results for large, solid-filled print areas
and enhances photographs by smoothing color gradations. Select
this option when uniform and smooth area fills are the top priority.
●
Detail is useful for text and graphics that require sharp distinctions
among lines or colors, or images that contain a pattern or a high
level of detail. Select this option when sharp edges and details are
the top priority.
Halftone options affect the color output resolution
and clarity.
52
Chapter 7 Color
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Table 7-1 Manual color options (continued)
Setting description
Setting options
Neutral Grays
●
The Neutral Grays setting determines the method for
creating gray colors used in text, graphics, and
photographs.
Black Only generates neutral colors (grays and black) by using
only black toner. This guarantees neutral colors without a color
cast.
●
4-Color generates neutral colors (grays and black) by combining
all four toner colors. This method produces smoother gradients
and transitions to other colors, and it produces the darkest black.
Edge Control
●
Maximum is the most aggressive trapping setting. Adaptive
halftoning is on.
The Edge Control setting determines how edges are
rendered. Edge control has two components:
●
adaptive halftoning and trapping. Adaptive halftoning
●
increases edge sharpness. Trapping reduces the
effect of color-plane misregistration by overlapping
●
the edges of adjacent objects slightly.
Normal sets trapping at a medium level. Adaptive halftoning is on.
Light sets trapping at a minimal level, Adaptive halftoning is on.
Off turns off both trapping and adaptive halftoning.
Color themes
Use color themes to adjust the RGB Color options for the entire page.
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Setting description
Setting options
RGB Color
●
Default (sRGB) instructs the product to interpret RGB color as
sRGB. The sRGB standard is the accepted standard of Microsoft
and the World Wide Web Consortium (http://www.w3.org).
●
Vivid instructs the product to increase the color saturation in the
midtones. Less colorful objects are rendered more colorfully. This
setting is recommended for printing business graphics.
●
Photo interprets RGB color as if it were printed as a photograph
using a digital mini-lab. It renders deeper, more saturated colors
differently than Default (sRGB) mode. Use this setting for printing
photos.
●
Photo (AdobeRGB 1998) is for digital photos that use the
AdobeRGB color space rather than sRGB. When printing from a
professional software program that uses AdobeRGB, it is
important to turn off the color management in the software program
and allow the product to manage the color space.
●
None sets the printer to print RGB data in raw device mode. To
render photographs correctly when this option is selected, you
must manage color in the program in which you are working or in
the operating system.
Manage color
53
Advanced color use
The product provides automatic color features that generate excellent color results. Carefully designed
and tested color tables provide smooth, accurate color rendition of all printable colors.
The product also provides sophisticated tools for the experienced professional.
HP ColorSphere toner
HP designs the print system (printer, print cartridges, toner, and paper) to work together to optimize print
quality, product reliability, and user productivity. Original HP print cartridges contain HP ColorSphere
toner that is specifically matched to your printer so that it will produce a wide range of brilliant colors.
This helps you create professional looking documents that contain sharp, clear text and graphics and
realistic printed photos.
HP ColorSphere toner produces print-quality consistency and intensity you can depend on across a
wide range of papers That means you can produce documents that help you make the right impression.
Plus, HP professional-quality everyday and specialty papers (including a wide variety of HP media types
and weights) are designed for the way you work.
HP ImageREt 3600
ImageREt 3600 provides 3600 dots-per-inch (dpi) color laser-class quality through a multi-level printing
process. This process precisely controls color by combining up to four colors within a single dot and by
varying the amount of toner in a given area. ImageREt 3600 has been improved for this product. The
improvements offer trapping technologies, greater control over dot placement, and more precise control
of toner quality in a dot. These new technologies, coupled with HP's multi-level printing process, result
in a 600 x 600 dpi printer that provides 3600-dpi color laser-class quality with millions of smooth colors.
In contrast, the single-level printing process found in the default mode of other color laser printers does
not allow the colors to be mixed within a single dot. This process, called dithering, significantly hinders
the ability to create a wide range of colors without reduced sharpness or visible dot structure.
Media selection
For the best color and image quality, select the appropriate media type from the software printer menu
or from the printer driver.
Color options
Color options automatically provide optimal color output. These options use object tagging, which
provides optimal color and halftone settings for different objects (text, graphics, and photos) on a page.
The printer driver determines which objects appear on a page and uses halftone and color settings that
provide the best print quality for each object.
In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer
driver.
Standard red-green-blue (sRGB)
Standard red-green-blue (sRGB) is a worldwide color standard that HP and Microsoft developed as a
common color language for monitors, input devices (scanners and digital cameras), and output devices
(printers and plotters). It is the default color space used for HP products, Microsoft operating systems,
the World Wide Web, and most office software. The sRGB standard represents the typical Windows
monitor and is the convergence standard for high-definition television.
54
Chapter 7 Color
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NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearance
of colors on your screen. For more information, see Match colors on page 56.
The latest versions of Adobe PhotoShop®, CorelDRAW®, Microsoft Office, and many other programs
use sRGB to communicate color. Because it is the default color space in Microsoft operating systems,
sRGB has been adopted broadly. When programs and devices use sRGB to exchange color information,
typical users experience greatly improved color matching.
The sRGB standard improves your ability to match colors between the product, the computer monitor,
and other input devices automatically, and eliminates the need to become a color expert.
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Advanced color use
55
Match colors
The process of matching printer output color to your computer screen is complex, because printers and
computer monitors use different methods of producing color. Monitors display colors by using light pixels
that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan,
magenta, yellow, and black) process.
Several factors can influence your ability to match printed colors to those on your monitor:
●
Print media
●
Printer colorants (inks or toners, for example)
●
Printing process (inkjet, press, or laser technology, for example)
●
Overhead lighting
●
Personal differences in perception of color
●
Software programs
●
Printer drivers
●
Computer operating systems
●
Monitors
●
Video cards and drivers
●
Operating environment (humidity, for example)
Keep these factors in mind when colors on your screen do not perfectly match your printed colors.
For most users, the best method for matching colors is to print sRGB colors.
Use HP ToolboxFX to print the Microsoft Office Basic Colors palette
You can use HP ToolboxFX to print a palette of the Microsoft Office Basic Colors. Use this palette to
select the colors that you want to use in printed documents. It shows the actual colors that print when
you select these basic colors in a Microsoft Office program.
56
1.
In HP ToolboxFX, select the Help folder.
2.
In the Troubleshooting section, select Print Basic Colors.
Chapter 7 Color
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HP Basic Color Match tool
The HP Basic Color Match tool allows you to adjust spot color in your printed output. For example, you
can match the color of your company logo on your printed output. You can save and use the new color
schemes for specific documents or all printed documents, or you can create multiple color schemes that
you can choose from later.
Use HP ToolboxFX to open the HP Basic Color Match tool
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1.
In HP ToolboxFX, select the Help folder.
2.
In the Color Printing Tools section, select Basic Color Match.
HP Basic Color Match tool
57
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Chapter 7 Color
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8
Photo
NOTE: This section applies only to the HP Color LaserJet CP1518ni product.
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●
Insert a memory card
●
Change memory card default settings
●
Print photos directly from the memory card
●
Print a memory card index
●
PictBridge
59
Insert a memory card
The HP Color LaserJet CP1518ni product can read the following memory-card types:
●
CompactFlash (CF) Type 1 and Type 2
●
Memory Stick, Memory Stick PRO, and Memory Stick Duo
●
MultiMedia Card (MMC)
●
Secure Digital (SD)
●
xD Picture Card
The HP Color LaserJet CP1518ni memory card reader recognizes only the .JPEG file format when
printing from the product control panel. To print other file types, you must do one of the following:
●
Use the software, such as PhotoSmart Premier software, provided on the product CD-ROM. See
the software online Help for instructions.
●
Windows operating system users: Use Windows Explorer to move other file types to your computer,
and then print the files from the computer.
Use the appropriate memory card slot on the HP Color LaserJet CP1518ni product. To find the
appropriate slot, see the illustration below.
1
2
60
3
4
1
Accepts xD memory cards.
2
Accepts Memory Stick, Memory Stick PRO, and Memory Stick Duo memory cards.
3
Accepts CompactFlash memory cards.
4
Accepts Secure Digital and MultiMedia memory cards.
Chapter 8 Photo
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Insert and remove a memory card
NOTE: The HP Color LaserJet CP1518ni recognizes memory cards up to 2 GB.
1.
Push the memory card into the appropriate memory slot to seat it.
NOTE: You can use only one memory card in the product at a time. If two or more are inserted,
the product displays an error message.
2.
The product reads the card, and then the product control panel displays X photos found on
card, where X is the number of recognized .JPEG files found on the memory card.
After a few seconds, the message Photo menu Easy Photo Print appears on the control-panel
display. Now you can use the HP Color LaserJet CP1518ni to print photos. See Print photos directly
from the memory card on page 63.
3.
Grasp the card and gently pull it straight out of the memory card slot to remove it.
CAUTION: To avoid damaging the files stored on the card, do not remove a memory card while
the product is accessing it. Wait for the LED near the memory card slots to stop blinking before
you remove the memory card. When the LED remains illuminated, it is safe to remove the memory
card.
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Insert a memory card
61
Change memory card default settings
The HP Color LaserJet CP1518ni product comes with default settings that you can change for photo
printing from the product control panel.
NOTE: The default settings remain as selected until you change and save them again. If you want to
change the settings temporarily for a particular photo-printing job, see Print photos directly from the
memory card on page 63.
62
1.
Press OK.
2.
Use the Left arrow ( ) or Right arrow ( ) button to select Main menu Photo setup, and then
press OK.
3.
Use the Left arrow ( ) or Right arrow ( ) button to select one of the following menu items, and
then press OK.
●
Def. light/dark: Change the light and dark setting for the image that you are printing.
●
Def. # of copies: Change the number of copies that you want to print.
●
Def. output color: Set whether you are printing in color or black and white.
●
Restore defaults: This returns all settings to the factory defaults.
4.
Use the Left arrow ( ) or Right arrow ( ) button to change the setting, and then press OK to save
the change or, press X to exit the menu without saving changes.
5.
Repeat these steps for each menu item that you want to change.
Chapter 8 Photo
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Print photos directly from the memory card
Use the control panel to print directly from a memory card and to change the settings for a print job.
Print individual photos from the memory card
1.
Insert the memory card into the product. The message Main menu Photo menu displays.
2.
Use the Left arrow ( ) or Right arrow ( ) button to select Easy photo print and then press OK.
3.
Use the Left arrow ( ) or Right arrow ( ) button to select Select photos Individual and then
press OK.
4.
Use the Left arrow ( ) or Right arrow ( ) button to make selections for each of the following menu
items, and then press OK.
5.
●
Select photo #: Select an individual photo to print. The photos are numbered, starting with
number 1.
●
Image size: Set the size for the printed image.
●
Paper size: Select the media size.
●
Paper type: Select the media type.
●
# of copies: Set the number of copies to print (1 to 99).
When the message [OK] to print appears on the control-panel display, press OK. Press X to exit
the menu without printing.
Print a range of photos from the memory card
1.
Insert the memory card into the product. The message Main menu Photo menu displays.
2.
Use the Left arrow ( ) or Right arrow ( ) button to select Easy photo print, and then press OK.
3.
Use the Left arrow ( ) or Right arrow ( ) button to select Select photos From a range, and then
press OK.
4.
Use the Left arrow ( ) or Right arrow ( ) button to make selections for each of the following menu
items, and then press OK.
5.
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●
First photo #: Select the first photo in the range of photos to print. The photos are numbered,
starting with number 1.
●
Last photo #: Select the last photo in the range of photos to print.
●
Image size: Set the size for the printed image.
●
Paper size: Select the media size.
●
Paper type: Select the media type.
●
# of copies: Set the number of copies to print (1 to 99).
When the message [OK] to print appears on the control-panel display, press OK. Press X to exit
the menu without printing.
Print photos directly from the memory card
63
Print all of the photos from the memory card
1.
Insert the memory card into the product. The message Main menu Photo menu displays.
2.
Use the Left arrow ( ) or Right arrow ( ) button to select Easy photo print, and then press OK.
3.
Use the Left arrow ( ) or Right arrow ( ) button to select Select photos All (# - #), and then press
OK.
4.
Use the Left arrow ( ) or Right arrow ( ) button to make selections for each of the following menu
items, and then press OK.
5.
●
Image size: Set the size for the printed image.
●
Paper size: Select the media size.
●
Paper type: Select the media type.
●
# of copies: Set the number of copies to print (1 to 99).
When the message [OK] to print appears on the control-panel display, press OK. Press X to exit
the menu without printing.
Print a memory card index
Use the control panel to print a thumbnail index of all of the photos on a memory card.
64
1.
Insert the memory card into the product. See Insert a memory card on page 60. The message
Main menu Photo menu displays.
2.
Use the Left arrow ( ) or Right arrow ( ) button to select Photo menu Index print and then press
OK.
3.
Use the Left arrow ( ) or Right arrow ( ) button to select either Fast or Best, and then press
OK. Press X to exit the menu without printing.
Chapter 8 Photo
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PictBridge
Use the PictBridge slot and a USB cable to connect a compatible digital camera or camcorder to the
HP Color LaserJet CP1518ni. You can then print images from these devices without using a personal
computer.
The PictBridge port is located near the memory card slots.
1
Connect a digital camera or digital camcorder to the product
CAUTION: To avoid damage to the product, do not connect any other equipment other than a
compatible digital camera or digital camcorder to the PictBridge port.
NOTE: HP recommends that you use the AC adapter to operate your camera or camcorder when
connecting either device directly to the product. If you operate the device using batteries, make sure
that the batteries are fully charged.
Depending on the camera or camcorder model, you might have to select a print mode that is compliant
with the PictBridge function before you connect the device to the HP Color LaserJet CP1518ni. You
might also have to manually turn on the camera or select Play mode for the camcorder after connecting
the device to the product. Read the manufacturer instructions for your device before connecting it to the
HP Color LaserJet CP1518ni.
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1.
Before you connect a device to the product, make sure that the camera or camcorder is turned off.
2.
Use the USB cable that came with the device to connect the device to the PictBridge port on the
product.
PictBridge
65
66
3.
Turn the camera or camcorder on. Follow the manufacturer instructions for direct printing from the
device.
4.
When you are finished printing photos directly from a camera or camcorder connected to the
HP Color LaserJet CP1518ni, always unplug the cable that connects the device to the PictBridge
port.
Chapter 8 Photo
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9
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Manage and maintain
●
Print information pages
●
HP ToolboxFX
●
Use the embedded Web server
●
Configure the product using a Macintosh
●
Manage supplies
●
Replace print cartridges
●
Work with memory
●
Clean the product
●
Upgrade firmware
67
Print information pages
Use the control panel to print configuration and supplies status pages that give details about the product
and its current settings.
1.
Press OK to open the menus.
2.
Press the Left arrow ( ) or Right arrow ( ) button to navigate to Reports, and then press OK.
3.
Press the Left arrow ( ) or Right arrow ( ) button to navigate to Config report or Supplies
status, and then press OK to print the report.
4.
Press X to exit the menus.
NOTE: Before you can print the information pages, you must install the product software and connect
the product to the computer.
68
Chapter 9 Manage and maintain
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HP ToolboxFX
HP ToolboxFX is a program that you can use to complete the following tasks:
●
Check the product status.
●
Configure the product settings.
●
Configure pop-up-alert messages.
●
View troubleshooting information.
●
View online documentation.
You can view HP ToolboxFX when the product is directly connected to your computer or is connected
to the network. You must perform a recommended software installation to use HP ToolboxFX.
NOTE: HP ToolboxFX is not supported for Windows Server 2003 or Macintosh operating systems. To
use HP ToolboxFX, you must have TCP/IP protocol installed on your computer.
You do not have to have Internet access to open and use HP ToolboxFX.
View the HP ToolboxFX
Open HP ToolboxFX in one of these ways:
●
In the Windows system tray, double-click the HP ToolboxFX icon (
●
On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), click
HP, click HP Color LaserJet CP1510 Series, and then click HP ToolboxFX.
).
HP ToolboxFX contains the following folders:
ENWW
●
Status on page 70
●
Alerts on page 71
●
Product information on page 71
●
Help on page 71
●
Device Settings on page 73
●
Network Settings on page 78
HP ToolboxFX
69
Status
The Status folder contains links to the following main pages:
●
Device status. This page indicates product conditions such as a jam or an empty tray. After you
correct a problem, click Refresh status to update the product status.
●
Supplies status. View details such as the estimated percent of toner remaining in the print
cartridge and the number of pages that have been printed with the current print cartridge. This page
also has links for ordering supplies and for finding recycling information.
●
Device configuration. View a detailed description of the current product configuration, including
the amount of memory installed and whether optional trays are installed.
●
Network summary. View a detailed description of the current network configuration, including the
IP address and network status.
●
Print info pages. Print the Configuration page and other information pages, such as the Supplies
status page. See Print information pages on page 68.
●
Color usage job log. View color usage information for the product.
●
Event log. View a history of product errors. The most recent error is listed first.
Event log
The Event log is a table that contains codes corresponding to error messages that have appeared on
the product control-panel display, a brief description of each error, and the number of pages that printed
when each error occurred. For more information about error messages, see Control-panel and statusalert messages on page 95.
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Chapter 9 Manage and maintain
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Alerts
The Alerts folder contains links to the following main pages:
●
Set up Status Alerts. Set up the product to send you pop-up alerts for certain events, such as low
toner levels.
●
Set up E-mail Alerts. Set up the product to send you e-mail alerts for certain events, such as low
toner levels.
Set up Status Alerts
Use this to set up the product so that it sends alerts to your computer when jams, low levels of toner in
HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific error messages
occur.
Select to receive a pop-up, a system tray icon, a desktop alert, or any combination of these. The popup and desktop alerts only appear when the product is printing from the computer on which you set up
the alerts. Desktop alerts are only visible momentarily, and disappear automatically.
Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert,
on the System setup page.
NOTE: You must click Apply before your changes take effect.
Set up E-mail Alerts
Use this to configure up to two e-mail addresses to receive alerts when certain events occur. You can
specify different events for each e-mail address. Use the information for the e-mail server that will send
out the e-mail alert messages for the product.
NOTE: You can only configure e-mail alerts to be sent from a server that does not require user
authentication. If your e-mail server requires you to log in with a username and password, you cannot
enable e-mail alerts.
NOTE: You must click Apply before your changes take effect.
Product information
The Product information folder contains links to the following page:
●
Demonstration Pages. Print pages that show the color print quality potential and overall print
characteristics of the product.
Help
The Help folder contains links to the following main pages:
ENWW
●
Troubleshooting. View troubleshooting help topics, print troubleshooting pages, clean the
product, and open Microsoft Office Basic Colors. For more information about Microsoft Office Basic
Colors, see Match colors on page 56.
●
Paper and Print Media. Print information about how to obtain optimal results from your product
using various types of paper and print media.
●
How do I? Link to the user-guide index.
HP ToolboxFX
71
72
●
Color Printing Tools. Open Microsoft Office Basic Colors or the full palette of color with associated
RGB values. For more information about Microsoft Office Basic Colors, see Match colors
on page 56. Use the HP Basic Color Match to adjust spot colors in your printed output.
●
User Guide. View information about the product usage, warranty, specifications, and support. The
User Guide is available in both HTML and PDF format.
Chapter 9 Manage and maintain
ENWW
Device Settings
The Device Settings folder contains links to the following main pages:
●
Device Information. View information such as the product description and a contact person.
●
Paper Handling. Configure trays or change the product paper-handling settings, such as default
paper size and default paper type.
●
Printing. Change the default product print settings, such as number of copies and paper
orientation.
●
PCL5c. Change the PCL settings.
●
PostScript. Change the PS settings.
●
Photo. Change the photo settings.
●
Print Quality. Change the print-quality settings.
●
Print Density. Change the print-density settings, such as contrast, highlights, midtones, and
shadows.
●
Paper Types. Change the mode settings for each media type, such as letterhead, prepunched, or
glossy paper.
●
Extended Print Modes. Change the default print modes.
●
System Setup. Change the system settings, such as jam recovery and auto-continue. Change the
Cartridge low threshold setting, which sets the toner level that causes a low toner alert.
●
Service. Gain access to various procedures required to maintain the product.
●
Save/Restore Settings. Save the current settings for the product to a file on your computer. Use
this file to load the same settings onto another product or to restore these settings to this product
at a later time.
●
Password. Set a password to protect the device settings. Once a password is set, users will be
prompted to enter the password before being allowed to change device settings. This password is
the same as the embedded Web server password.
Device Information
The Device Information page stores data about your product for future reference. The information that
you type in the fields on this page appears on the Configuration page. You can type any character in
each of these fields.
NOTE: You must click Apply before your changes take effect.
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HP ToolboxFX
73
Paper Handling
Use these options to configure your default settings. These are the same options that are available on
the control-panel menus on the control panel. For more information, see Use the control-panel menus
on page 44.
The following options are available for handling print jobs when the product is out of media:
●
Select Wait for paper to be loaded.
●
Select Cancel from the Paper out action drop-down list to cancel the print job.
●
Select Override from the Paper out time drop-down list to send the print job to another paper tray.
The Paper out time field specifies how long the product waits before acting on your selections. You
can specify from 0 to 3600 seconds.
NOTE: You must click Apply before your changes take effect.
Printing
Use these options to configure the settings for all print functions. These are the same options that are
available on the control panel. For more information, see Use the control-panel menus on page 44.
NOTE: You must click Apply before your changes take effect.
PCL5c
Use these options to configure the settings when you are using the PCL print personality.
NOTE: You must click Apply before your changes take effect.
PostScript
Use this option when you are using the PostScript print personality. When the Print PostScript error
option is turned on, the PostScript error page automatically prints when PostScript errors occur.
NOTE: You must click Apply before your changes take effect.
Photo
Use these options to configure photo printing and to enable or disable using memory cards.
NOTE: You must click Apply before your changes take effect.
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Chapter 9 Manage and maintain
ENWW
Print Quality
Use these options to improve the appearance of your print jobs. These are the same options that are
available on the control panel menus. For more information, see Use the control-panel menus
on page 44.
Color Calibration
●
Power On Calibration. Specify whether the product should calibrate when you turn it on.
●
Calibration Timing. Specify how frequently the product should calibrate.
●
Calibration Mode. Specify the type of calibration the product should use.
◦
Normal
◦
Full (slower)
Full calibration improves the color accuracy of photos printed on 100 x 150 mm (4 x 6 in)
HP Color Laser Photo Paper.
●
Calibrate Now. Set the product to calibrate immediately.
NOTE: You must click Apply before your changes take effect.
Print Density
Use these settings to make fine adjustments in the amount of each color of toner that is used for your
printed documents.
●
Contrasts. Contrast is the range of difference between light (highlight) and dark (shadow) colors.
To increase the overall range between light and dark colors, increase the Contrasts setting.
●
Highlights. Highlights are colors that are nearly white. To darken highlight colors, increase the
Highlights setting. This adjustment does not affect midtone or shadow colors.
●
Midtones. Midtones are colors that are halfway between white and solid density. To darken
midtone colors, increase the Midtones setting. This adjustment does not affect highlight or shadow
colors.
●
Shadows. Shadows are colors that are nearly solid density. To darken shadow colors, increase
the Shadows setting. This adjustment does not affect highlight or midtone colors.
Paper Types
Use these options to configure print modes that correspond to the various media types. To reset all
modes to factory default settings, select Restore modes.
NOTE: You must click Apply before your changes take effect.
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HP ToolboxFX
75
Extended Print Modes
CAUTION: These advanced settings should only be used to improve print quality. Changing these
settings can have a significant impact on print quality and product operation.
Use these options to configure the Fusing, Transfer, Duplex Transfer, and Toner print modes that
correspond to the various media types found in the printer driver. You can also change product
Optimize settings, such as drum and transfer belt cleaning.
To reset all modes to factory default settings, select Restore modes.
NOTE: You must click Apply before your changes take effect.
Print mode
Setting
Fusing
●
Paper curl. Decreases the fuser temperature to prevent or reduce page curl. Page curl can be a
problem for light-weight media that is used in a high-humidity environment.
This print mode
controls the fuser
temperature.
●
Heavy coverage. Increases the fuser temperature so that the toner properly adheres to the page when
a high percentage of toner is needed.
●
Flap sealing. Decreases the fuser temperature to make sure that envelope flaps do not seal during
printing.
●
Less/More fusing. Provides two levels of decreased fuser temperatures and two levels of increased
fuser temperatures. The user selects the best fuser temperature for the current print job.
●
Dry paper. Increases the transfer bias voltage to prevent print-quality transfer problems in lowhumidity (dry) environments.
●
Humid paper. Decreases the transfer bias voltage to prevent print-quality transfer problems in highhumidity (wet) environments.
●
Rough paper. Increases the transfer bias voltage to prevent print-quality transfer problems when using
rough papers (for example, cotton bond papers).
●
Less/More transfer. Provides two levels of decreased transfer bias voltage and two levels of increased
transfer bias voltage. The user selects the best transfer bias voltage for the current print job.
Transfer
This print mode
controls the
transfer bias
voltage.
Duplex Transfer
This mode has the same options as the Transfer mode, but is applied when the product is printing the
duplex side of a two-sided print job.
This print mode
controls the
transfer bias
voltage for duplex
print jobs.
76
Toner
Less toner
This print mode
controls the
amount of toner
applied to a page.
Decreases the amount of toner for each color that is applied to the page to prevent print-quality problems
like toner scatter in high humidity (wet) environments. The options are 100% (No adjustment), 95% (-1),
90% (-2), and 85% (-3).
Chapter 9 Manage and maintain
ENWW
Optimize
●
Background Toner
Select On to reduce background printing on glossy media.
●
Extra Drum Cleaning
Select On to reduce the residue left by high-acid media that can cause print-quality problems.
●
Drum Banding
Select On to reduce the occurrence of sharp image-quality defect lines at the photosensitive drum
by inducing extra drum pre-rotations and by jogging the drums slightly after each job (the jogging
motion is slightly audible).
●
Transfer Belt Cleaning
Increases the effectiveness of the transfer belt cleaning process. Use this option if a previous
heavy-coverage print job is leaving a faint image (ghosting) on subsequently printed pages.
●
Transfer Belt Cleaning Voltage
Allows fine adjustment of the transfer belt cleaning roller and brush voltage.
●
Transfer Belt Voltage-Y
Allows for fine adjustment of the yellow print cartridge to Intermediate Transfer Belt (ITB) transfer
voltage.
●
Transfer Belt Voltage-M
Allows for fine adjustment of the magenta print cartridge to Intermediate Transfer Belt (ITB) transfer
voltage.
●
Transfer Belt Voltage-C
Allows for fine adjustment of the cyan print cartridge to Intermediate Transfer Belt (ITB) transfer
voltage.
●
Transfer Belt Voltage-K
Allows for fine adjustment of the black print cartridge to Intermediate Transfer Belt (ITB) transfer
voltage.
System Setup
Use these system settings to configure miscellaneous print settings. These settings are not available
on the control panel.
NOTE: You must click Apply before your changes take effect.
Service
During the printing process, paper, toner and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX
provides an easy method for cleaning the paper path. For more information, see Clean the product
on page 91.
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HP ToolboxFX
77
Network Settings
The network administrator can use this tab to control the network-related settings for the product when
it is connected to an IP-based network.
Shop for Supplies
This button, at the top of each page, links to a Web site where you can order replacement supplies. You
must have Internet access to use this feature.
Other Links
This section contains links that connect you to the Internet. You must have Internet access in order to
use any of these links. If you use a dial-up connection and did not connect when you first opened HP
ToolboxFX, you must connect before you can visit these Web sites. Connecting might require that you
close HP ToolboxFX and reopen it.
78
●
HP Instant Support. Connects to the HP Instant Support Web site.
●
Support and Troubleshooting. Connects to the support site for the product where you can search
for help with a specific problem.
●
Product Registration. Connects to the HP product registration Web site.
Chapter 9 Manage and maintain
ENWW
Use the embedded Web server
When the product is connected to the network, the embedded Web server is automatically available.
You can open the embedded Web server from Windows 95 and later.
NOTE: When the product is directly connected to a computer, use the HP ToolboxFX to view the
product status.
Use the embedded Web server to view product and network status and to manage printing functions
from your computer instead of from the product control panel.
●
View product control status information.
●
Set the type of paper loaded in each tray.
●
Determine the remaining life of all supplies and order new ones.
●
View and change tray configurations.
●
View and change the product settings.
●
View and print internal pages.
●
View and change network configuration.
●
View support content that is specific to the current state of the product.
●
Restrict access to color-printing features.
To use the embedded Web server, you must have Microsoft Internet Explorer 6 or later, Netscape
Navigator 7 or later, Safari 1.2 or later, Konqueror 3.2 or later, Firefox 1.0 or later, Mozilla 1.6 or later,
or Opera 7 or later. The embedded Web server works when the product is connected to an IP-based
network. The embedded Web server does not support IPX-based or AppleTalk printer connections. You
do not need Internet access to open and use the embedded Web server.
Access the embedded Web server by using a network connection
1.
In a supported Web browser on your computer, type the IP address for the product in the address/
URL field. (To find the IP address, print a configuration page. See Print information pages
on page 68.)
NOTE: After you open the URL, you can bookmark it so that you can return to it quickly in the
future.
2.
The embedded Web server has three tabs that contain settings and information about the product:
the Status tab, the Settings tab, and the Networking tab. Click the tab that you want to view.
See the following section for more information about each tab.
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Use the embedded Web server
79
Embedded Web server sections
The table below describes the basic screens of the embedded Web server.
80
Tab or section
Description
Status tab
●
Device Status: Shows the product status and shows the life remaining of
HP supplies, with 0% indicating that a supply is empty.
Provides product, status, and
configuration information.
●
Supplies Status: Shows the life remaining of HP supplies, with 0 percent indicating
that a supply is empty. This page also provides supplies part numbers.
●
Device Configuration: Shows the information found on the product Configuration
page.
●
Network Summary: Shows the information found on the product Network
Configuration page.
●
Print Info Pages: Allows you to print the PCL, PCL6, PS Font Lists, and the supplies
status page that the product generates.
●
Color Usage Job Log: Shows user color print jobs on a job-by-job basis.
●
Event Log: Shows a list of all product events and errors.
●
Support button: Provides a link to the product support page. The Support button
can be password-protected.
●
Shop for Supplies button: Provides a link to a page where you can order supplies
for the product. The Shop for Supplies button can be password-protected.
Chapter 9 Manage and maintain
ENWW
Tab or section
Description
Settings tab
●
Device Information: Allows you to name the product and assign an asset number
to it. Enter the name for the primary contact who will receive information about the
product.
●
Paper Handling: Allows you to change the paper-handling defaults for the product.
●
Printing: Allows you to change the printing defaults for the product.
●
PCL 5c: Allows you to change the PCL 5c defaults for the product.
●
PostScript: Allows you to change the PostScript defaults for the product.
●
Print Quality: Allows you to change the print quality defaults for the product,
including calibration settings.
●
Print Density: Allows you to change the contrasts, highlights, midtones, and
shadows values for each supply.
●
Paper Types: Allows you to configure print modes that correspond to the media
types that the product accepts.
●
System Setup: Allows you to change the system defaults for the product.
●
Service: Allows you to start the cleaning procedure on the product.
●
Support button: Provides a link to the product support page. The Support button
can be password-protected.
●
Shop for Supplies button: Provides a link to a page where you can order supplies
for the product. The Shop for Supplies button can be password-protected.
Provides the ability to configure the
product from your computer.
NOTE: The Settings tab can be password-protected. If this product is on a network,
always consult with the printer administrator before changing settings on this tab.
Networking tab
Provides the ability to change
network settings from your
computer.
ENWW
Network administrators can use this tab to control network-related settings for the product
when it is connected to an IP-based network. This tab does not appear if the product is
directly connected to a computer.
NOTE:
The Networking tab can be password-protected.
Use the embedded Web server
81
Configure the product using a Macintosh
The HP embedded Web server (EWS) is accessed by clicking the Utility button when viewing the print
queue. This opens a Web browser, such as Safari, which allows the user to access the EWS. The EWS
can also be accessed directly by typing the network IP address or DNS name of the product into the
Web browser.
HP USB EWS Gateway software, which is automatically installed, also allows a Web browser to access
the product if the product is connected using a USB cable. Click the Utility button when using a USB
connection to access the EWS though the Web browser.
Use the EWS to perform the following tasks:
82
●
View the device status and change device settings.
●
View and change network settings for the device.
●
Print information pages for the device.
●
View the device event log.
Chapter 9 Manage and maintain
ENWW
Manage supplies
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
To install a new HP print cartridge, see Replace print cartridges on page 85. To recycle the used
cartridge, follow the instructions included with the new cartridge.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
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●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
Manage supplies
83
Auto continue
An Order Supplies message appears when a print cartridge is nearing the end of its life. A Replace
supplies message appears when the print cartridge is depleted. To ensure optimal print quality, HP
recommends replacing a print cartridge when the Replace supplies message appears. Print-quality
problems can occur when using a cartridge that is depleted, resulting in waste of print media and toner
from other cartridges. Replacing a print cartridge when the Replace supplies message appears can
prevent this waste.
The Auto continue feature in HP ToolboxFX allows the product to continue using a print cartridge that
has reached the recommended replacement point.
WARNING! Using the Auto continue feature can result in unsatisfactory print quality.
WARNING! All print defects or supply failures incurred when an HP supply is used in cartridge-outoverride mode will not be considered to be defects in materials or workmanship in the supply under the
HP Print Cartridge Warranty Statement. For warranty information, see Print cartridge limited warranty
statement on page 129.
You can enable or disable the Auto continue feature at any time, and you do not have to re-enable it
when you install a new print cartridge. When the Auto continue feature is turned on, the product
automatically continues printing when a print cartridge reaches the recommended replacement level. A
Replace Supplies Override In Use message appears while a print cartridge is being used in override
mode. When you replace the print cartridge with a new supply, the product deactivates the override
mode until another print cartridge reaches the recommended replacement level.
Enable or disable the Cartridge out override feature
84
1.
Open HP ToolboxFX.
2.
Click the Device Settings folder, and then click System Setup.
3.
Next to Auto continue select On to enable the feature. Select Off to disable it.
Chapter 9 Manage and maintain
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Replace print cartridges
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1.
Open the front door.
2.
Pull out the print-cartridge drawer.
3.
Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it.
4.
Remove the new print cartridge from the packaging.
Replace print cartridges
85
5.
Remove the orange, plastic shield from the bottom of the new print cartridge.
CAUTION: Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on
the imaging drum can cause print-quality problems.
86
6.
Insert the new print cartridge into the product.
7.
Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape.
Discard the sealing tape.
Chapter 9 Manage and maintain
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8.
Close the print-cartridge drawer.
9.
Close the front door.
10. Place the old print cartridge in the box for the new print cartridge. Follow the recycling instructions
that are included in the box.
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Replace print cartridges
87
Work with memory
Product memory
The product has one dual inline memory module (DIMM) slot. Use the DIMM slot to upgrade the product
with the following items:
●
More product memory (DIMMs are available in 64, 128, and 256 MB)
●
Other DIMM-based printer languages and product options
NOTE: To order DIMMs, see Supplies and accessories on page 123.
You might want to increase product memory if you often print complex graphics or HP postscript level 3
emulation documents, or if you use many downloaded fonts. Additional memory also enables multiple
collated copies to print at the maximum speed.
Before ordering additional memory, see how much memory is currently installed by printing a
Configuration page. See Print information pages on page 68.
Install memory DIMMs
You can install more memory for the product, or you can install a font DIMM to allow the product to print
characters (for example, Chinese language or the Cyrillic alphabet characters).
CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic
wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal
on the product.
Install memory and font DIMMs
88
1.
Turn the product off, and then disconnect all power and interface cables.
2.
On the right side of the product, open the DIMM access door.
Chapter 9 Manage and maintain
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3.
To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM
slot, lift the DIMM up at an angle, and pull it out.
4.
Remove the new DIMM from the antistatic package, and then locate the alignment notch on the
bottom edge of the DIMM.
5.
Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an
angle.
Work with memory
89
6.
Push down on the DIMM until both latches engage the DIMM. When the installation is correct, the
metal contacts are not visible.
NOTE: If you have difficulty inserting the DIMM, make sure that the notch on the bottom of the
DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure that you are
using the correct DIMM type.
90
7.
Close the DIMM access door.
8.
Reconnect the power cable and USB or network cable, and then turn on the product.
9.
After installing a memory DIMM, see Enable memory on page 91.
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Enable memory
If you installed a memory DIMM, set the printer driver to recognize the newly added memory.
Enable memory for Windows
1.
On the Start menu, point to Settings, and click Printers or Printers and Faxes.
2.
Select this product and select Properties.
3.
On the Configure tab, click More.
4.
In the Total Memory field, type or select the total amount of memory that is now installed.
5.
Click OK.
Check DIMM installation
Turn the product on. Check that the product is in the Ready state after it has gone through the startup
sequence. If an error message appears, do the following:
1.
Print a Configuration page. See Print information pages on page 68.
2.
Check the Installed Personalities and Options section on the Configuration page and compare it
with the Configuration page that you printed before the DIMM installation.
3.
The DIMM might not be installed correctly. Repeat the installation procedure.
-orThe DIMM may be defective. Try a new DIMM.
Clean the product
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. This product has
a cleaning mode that can correct and prevent these problems.
1.
Open HP ToolboxFX. See View the HP ToolboxFX on page 69.
2.
Click the Device Settings folder, and then click the Service page.
3.
In the area for Cleaning Mode, click Start to begin the cleaning process.
The product processes a single page, and then returns to the Ready state when the cleaning
process is complete.
Upgrade firmware
To upgrade the product firmware, download the firmware update file from www.hp.com/go/
ljcp1510series_software and save the file to your network or personal computer.
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Clean the product
91
92
Chapter 9 Manage and maintain
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10 Solve problems
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●
Basic troubleshooting checklist
●
Control-panel and status-alert messages
●
Jams
●
Print-quality problems
●
Performance problems
●
Product software problems
●
Macintosh problems
93
Basic troubleshooting checklist
If you are experiencing problems with the product, use the following checklist to identify the cause of
the problem:
●
Is the product connected to power?
●
Is the product on?
●
Is the product in the Ready state?
●
Are all necessary cables connected?
●
Are genuine HP supplies installed?
●
Were recently replaced print cartridges installed correctly, and was the pull tab on the cartridge
removed?
For additional information about installation and setup, see the getting started guide.
If you cannot find solutions to problems in this guide, go to www.hp.com/support/ljcp1510series.
Factors that affect product performance
Several factors affect the time it takes to print a job:
94
●
Maximum product speed, measured in pages per minute (ppm)
●
The use of special paper (such as transparencies, heavy paper, and custom-size paper)
●
Product processing and download time
●
The complexity and size of graphics
●
The speed of the computer you are using
●
The USB connection
Chapter 10 Solve problems
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Control-panel and status-alert messages
The control-panel messages indicate the current product status or situations that might require action.
Status-alert messages appear on the computer screen (in addition to control-panel messages) when
the product has certain problems. If a status-alert message is available, a
alert column in the following table.
appears in the Status
Control-panel messages appear temporarily and might require that you acknowledge the message by
pressing OK to resume printing or by pressing X to cancel the job. With certain messages, the job might
not finish printing or the print quality might be affected. If the message is related to printing and the autocontinue feature is on, the product will attempt to resume printing after the message has appeared for
10 seconds without acknowledgement.
For some messages, restarting the product might fix the problem. If a critical error persists, the product
might require service.
Control-panel message
10.XXXX Supply error
49 Error
Status alert
Description
Recommended action
The e-label for one of the print
cartridges cannot be read or is
missing.
Reinstall the print cartridge.
●
10.0000 = black e-label
error
If the problem is not solved,
replace the cartridge.
●
10.0001 = cyan e-label error
●
10.0002 = magenta e-label
error
●
10.0003 = yellow e-label
error
●
10.1000 = black e-label is
missing
●
10.1001 = cyan e-label is
missing
●
10.1002 = magenta e-label
is missing
●
10.1003 = yellow e-label is
missing
The product experienced an
internal error.
Turn off then on
Turn the product off and then on.
Turn the product off, wait at least
30 seconds, and then turn the
product on and wait for it to
initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
50.X Fuser error
The product has experienced an
error with the fuser.
Turn the product power off, wait
at least 30 seconds, and then turn
Turn off then on
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Control-panel and status-alert messages
95
Control-panel message
Status alert
Description
Recommended action
the product power on and wait for
it to initialize.
Turn off the product, wait at least
25 minutes, and then turn on the
product.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
51.XX Error
The product has experienced an
internal hardware error.
Turn off then on
Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product on.
If the message persists, contact
HP support. See Service and
support on page 127.
54.XX Error
Turn off then on
The product has experienced an
error with one of the internal
sensors.
Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
55.X Error
The product has experienced an
internal error.
Turn off then on
Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
57 Fan error
Turn off then on
96
Chapter 10 Solve problems
The product has experienced a
problem with its internal fan.
Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
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Control-panel message
Status alert
Description
Recommended action
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
59.X Error
The product has experienced a
problem with one of the motors.
Turn off then on
Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
79 Error
The product has experienced an
internal firmware error.
Turn off then on
Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support. See Service and
support on page 127.
79 Service error
An incompatible DIMM is
installed.
Turn off then on
1.
Turn the product power off.
2.
Install a DIMM that the
product supports. See
Service and support
on page 127 for a list of
supported DIMMs. See
Install memory DIMMs
on page 88 for DIMM
installation instructions.
3.
Turn the product on.
If the message persists, contact
HP support. See Service and
support on page 127.
<Color> in wrong position
A print cartridge is installed in the
incorrect slot.
Be sure that each print cartridge
is in the correct slot. From top to
bottom, the print cartridges are
installed in this order: yellow,
magenta, cyan, black.
Device error
An internal error occurred.
Press OK to resume the job.
Press [OK]
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Control-panel and status-alert messages
97
Control-panel message
Status alert
Description
Recommended action
Front Door open
The product front door is open.
Close the door.
Genuine HP supply installed
A genuine HP supply was
installed. This message will
appear briefly after the supply is
installed and then be replaced by
the message Ready.
No action necessary.
Incorrect supplies
More than one print cartridge is
installed in the incorrect slot.
Be sure that each print cartridge
is in the correct slot. From top to
bottom, the print cartridges are
installed in this order: yellow,
magenta, cyan, black.
Install <Color> cartridge
The cartridge is either not
installed or not correctly installed
in the product.
Install the print cartridge. See
Replace print cartridges
on page 85.
Invalid driver
You are using an incorrect printer
driver.
Select the correct printer driver.
The product has detected a jam.
Clear the jam from the location
indicated. The job should
continue to print. If it does not, try
reprinting the job.
Press [OK]
Jam in <location>
If the message persists, contact
HP support. See Service and
support on page 127.
Load paper
Tray 2 is empty.
Load tray # <TYPE> <SIZE>
A tray is configured for the media Load the correct media into the
type and size that the print job is tray, or press OK to use media in
requesting, but that tray is empty. a different tray.
Load tray 1 plain <SIZE>
The product is ready to process
the cleaning operation.
Cleaning mode [OK] to start
Load print media into tray 2.
Load tray 1 with plain paper in the
size indicated, and then press
OK.
Load tray 1 <TYPE> <SIZE>
No trays are configured for the
Load the correct media into
media type and size that the print tray 1, or press OK to use media
job is requesting.
in a different tray.
Manual duplex
The first side of a manual duplex
job has printed, and the page
needs to be loaded to process the
second side.
Load the page in the indicated
tray with the side to be printed
face up, and the top of the page
away from you and then press
OK.
The product is set for manual
feed mode.
Press OK to clear the message
or load the correct media into
tray 1.
The product memory is almost
full.
Press OK to finish the job, or
press X to cancel the job.
Load tray # Press [OK]
Manual feed <TYPE> <SIZE>
Press [OK] for available media
Memory is low
Press [OK]
Break the job into smaller jobs
that contain fewer pages.
For information about increasing
the product memory, see Install
memory DIMMs on page 88.
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Chapter 10 Solve problems
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Control-panel message
Misprint
Status alert
Description
Recommended action
Print media has been delayed as
it moves through the product.
Press OK to clear the message.
A non-HP supply is installed.
If you believe you purchased an
HP supply, go to www.hp.com/
go/anticounterfeit.
Press [OK]
Non HP supply installed
Service or repairs that are
required as a result of using nonHP supplies are not covered
under HP warranty.
Order <color> cartridge
The identified print cartridge is
nearing the end of its useful life.
Order the identified print
cartridge. Printing will continue
until Replace <color> cartridge
appears.
See Supplies and accessories
on page 123 for more
information.
Order supplies
More than one supply item is low.
Check the supply-level gauges
on the control panel, or print a
Supplies status page to
determine which cartridges are
low. See Print information pages
on page 68.
Order the identified print
cartridges. Printing will continue
until Replace <color> cartridge
appears.
See Supplies and accessories
on page 123 for more
information.
Print failure
The product cannot process the
page.
Press [OK] If error repeats turn
off then on
Press OK to continue printing the
job, but output might be affected.
If the error persists, turn the
power off and then on. Resend
the print job.
Rear Door open
The product rear door is open.
Close the door.
Remove shipping locks from
<color> cartridge
A print cartridge shipping lock is
installed.
Be sure that the print cartridge
shipping lock has been removed.
Remove shipping locks from
all cartridges
A print cartridge shipping lock is
installed on one or more print
cartridges.
Be sure that each print cartridge
shipping lock has been removed.
Replace <color> cartridge
The print cartridge is empty.
Replace the cartridge. See
Replace print cartridges
on page 85.
Replace supply
The Print quality menu item
Replace supplies is set to
Override out.
You can continue printing until
you notice a decrease in print
quality.
Override in use
See System setup menu
on page 46.
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Control-panel and status-alert messages
99
Control-panel message
Status alert
Tray 2 jam
Description
Recommended action
The product has detected a jam.
Clear the jam from the location
indicated, and then press OK.
Clear jam and then Press [OK]
If the message persists, contact
HP support. See Service and
support on page 127.
Unexpected size in tray #
The product has detected print
media in the tray that does not
match the configuration for the
tray.
Load the correct media into the
tray, or configure the tray for the
size that you have loaded. See
Load paper and print media
on page 19.
Used <color> Cartridge in use
A refilled print cartridge was
detected and accepted.
No action necessary.
Used supplies in use
Refilled print cartridges are
installed.
No action necessary.
Used supply installed
A refilled print cartridge is
installed.
Press OK to continue.
Load [size] Press [OK]
To accept Press [OK]
100 Chapter 10 Solve problems
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Jams
Use this illustration to find the locations of jams. For instructions to clear jams, see Clear jams
on page 103.
1
4
2
3
1
Output bin
2
tray 1
3
tray 2
4
Fuser (behind the rear door)
Recover jams
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during
a jam.
Use HP ToolboxFX to turn on the Jam Recovery feature.
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1.
Open HP ToolboxFX. See HP ToolboxFX on page 11.
2.
Click the Device Settings folder, and then click System Setup.
3.
Next to Jam Recovery, select On from the drop-down list.
Jams 101
Common causes of jams
Common causes of jams1
Cause
Solution
The paper length and width guides are not adjusted correctly.
Adjust the guides so they are against the paper stack.
The media does not meet specifications.
Use only media that meets HP specifications. See Paper and
print media on page 13.
You are using media that has already passed through a printer
or copier.
Do not use media that has been previously printed on or
copied.
An input tray is loaded incorrectly.
Remove any excess media from the input tray. Make sure that
the stack is below the maximum stack height mark in the tray.
See Load paper and print media on page 19.
The media is skewed.
The input-tray guides are not adjusted correctly. Adjust them
so they hold the stack firmly in place without bending it.
The media is binding or sticking together.
Remove the media, flex it, rotate it 180 degrees, or flip it over.
Reload the media into the input tray.
NOTE: Do not fan paper. Fanning can create static
electricity, which can cause paper to stick together.
1
The media is removed before it settles into the output bin.
Wait until the page completely settles in the output bin before
removing it.
The media is in poor condition.
Replace the media.
The internal rollers from the tray are not picking up the media.
Remove the top sheet of media. If the media is heavier than
163 g/m2 (43 lb), it might not be picked from the tray.
The media has rough or jagged edges.
Replace the media.
The media is perforated or embossed.
Perforated or embossed media does not separate easily. Load
sheets one at a time.
Paper was not stored correctly.
Replace the paper in the trays. Paper should be stored in the
original packaging in a controlled environment.
If the product continues to jam, contact HP Customer Support or your authorized HP service provider.
102 Chapter 10 Solve problems
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Clear jams
Jam in tray 1
NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing.
1.
If you can see the jammed sheet, remove the jammed sheet by pulling it straight out.
2.
If you cannot see the jammed sheet, open the tray 1 door and pull out tray 2.
1
2
3.
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Push down on two tabs to release the tray 1 panel.
Jams 103
4.
Remove the jammed sheet by pulling it straight out.
CAUTION: Do not pull up on the jammed sheet. Be sure to pull it straight out.
5.
Push up on two tabs to replace the tray 1 panel.
6.
Replace tray 2.
2
1
Jam in tray 2
1.
Pull out tray 2 and place it on a flat surface.
1
2
104 Chapter 10 Solve problems
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2.
Remove the jammed sheet by pulling it straight out.
3.
Replace tray 2.
2
1
4.
Press OK to continue printing.
Jam in fuser area
1.
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Open the rear door.
Jams 105
2.
Remove any jammed sheets.
NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing.
3.
Close the rear door.
106 Chapter 10 Solve problems
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Jam in output bin
1.
Look for jammed paper in the output bin area.
2.
Remove any visible media.
NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing.
3.
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Open and then close the rear door to clear the message.
Jams 107
Print-quality problems
Occasionally, you might encounter problems with print quality. The information in the following sections
helps you identify and resolve these issues.
Improve print quality
Always make sure that the Type is setting in the printer driver matches the type of paper that you are
using.
Use the print-quality settings in the printer driver to prevent print-quality problems. See Open the printer
driver and change the print settings on page 10.
Use the Device Settings area in HP ToolboxFX to adjust settings that affect print quality. See View the
HP ToolboxFX on page 69.
Also use HP ToolboxFX to help troubleshoot print-quality problems. See Use HP ToolboxFX to
troubleshoot print-quality problems on page 115.
Identify and correct print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.
Make sure that the paper or print media that you are using meets specifications. Generally,
smoother paper provides better results.
2.
If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure
that you have printed by type.
3.
Print a Configuration page and Supplies status page. See Print information pages on page 68.
◦
Check the Supplies status page to see if any supplies are low or empty. No information is
provided for non-HP print cartridges.
◦
If the pages do not print correctly, the problem is with the hardware. Contact HP Customer
Care. See Service and support on page 127 or the flyer that came in the box.
4.
Print a Demo page from HP ToolboxFX. If the page prints, the problem is with the printer driver.
5.
Try printing from a different program. If the page prints correctly, the problem is with the program
from which you were printing.
6.
Restart the computer and the product and try printing again. If the problem is not resolved, choose
one of these options:
◦
If the problem is affecting all printed pages, see General print quality issues on page 109.
◦
If the problem is affecting only pages printed in color, see Solve issues with color documents
on page 113.
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General print quality issues
The following examples depict Letter-size paper that has passed through the product short-edge first.
These examples illustrate problems that would affect all of the pages that you print, whether you print
in color or in black only. The topics that follow list the typical cause and solution for each of these
examples.
Problem
Cause
Solution
Print is light or faded.
The media might not meet
HP specifications.
Use media that meets HP specifications.
One or more print cartridges might be
defective.
Print the Supplies status page to check
the remaining life. See Print information
pages on page 68.
Replace any low print cartridges. See
Replace print cartridges on page 85.
Toner specks appear.
Dropouts appear.
Vertical streaks or bands appear on the
page.
Aa Bb C c
Aa Bb C c
Aa Bb C c
Aa Bb C c
Aa Bb C c
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The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85.
The media might not meet HP
specifications.
Use media that meets HP specifications.
The paper path might need cleaning.
Clean the paper path. See Clean the
product on page 91.
A single sheet of print media might be
defective.
Try reprinting the job.
The moisture content of the paper is
uneven or the paper has moist spots on
its surface.
Try different paper, such as high-quality
paper that is intended for color laser
printers.
The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.
Try different paper, such as high-quality
paper that is intended for color laser
printers.
One or more print cartridges might be
defective.
Print the Supplies status page to check
the remaining life. See Print information
pages on page 68.
Replace any low print cartridges. See
Replace print cartridges on page 85.
The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85.
Print-quality problems 109
Problem
Cause
Solution
The amount of background toner
shading becomes unacceptable.
Very dry (low humidity) conditions can
increase the amount of background
shading.
Check the device environment.
The extended print mode setting is
incorrect. Try the print job again using the
Transfer extended print mode, Dry
paper setting.
See Extended Print Modes on page 76.
One or more print cartridges might be
defective.
Replace any low print cartridges. See
Replace print cartridges on page 85.
The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85.
The media might not meet HP
specifications.
Use media that meets HP specifications.
If toner smears appear on the leading
edge of the paper, the media guides are
dirty, or debris has accumulated in the
print path.
Clean the media guides.
The device is not set to print on the type
of media on which you want to print.
In the printer driver, select the Paper tab
and set Type is to match the type of
media on which you are printing. Print
speed might be slower if you are using
heavy paper.
The media might not meet HP
specifications.
Use media that meets HP specifications.
The paper path might need cleaning.
Clean the paper path. See Clean the
product on page 91.
Toner smears appear on the media.
The toner smears easily when touched.
110 Chapter 10 Solve problems
Clean the paper path. See Clean the
product on page 91.
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Problem
Cause
Solution
Marks repeatedly appear at even
intervals on the printed side of the page.
The device is not set to print on the type
of media on which you want to print.
In the printer driver, select the Paper tab
and set Type is to match the type of
paper on which you are printing. Print
speed might be slower if you are using
heavy paper.
Internal parts might have toner on them. The problem typically corrects itself after
a few more pages.
The paper path might need cleaning.
Clean the paper path. See Clean the
product on page 91.
The fuser might be damaged or dirty.
To determine if the fuser has a problem,
open the HP ToolboxFX and print the
print-quality diagnostics page. See View
the HP ToolboxFX on page 69.
Contact HP Customer Care. See Service
and support on page 127 or the support
flyer that came in the box.
A print cartridge may have a problem.
Marks repeatedly appear at even
intervals on the unprinted side of the
page.
To determine which cartridge has a
problem, open the HP ToolboxFX and
print the print-quality diagnostics page.
See View the HP ToolboxFX
on page 69.
Internal parts might have toner on them. The problem typically corrects itself after
a few more pages.
The paper path might need cleaning.
Clean the paper path. See Clean the
product on page 91.
The fuser might be damaged or dirty.
To determine if the fuser has a problem,
open the HP ToolboxFX and print the
print-quality diagnostics page. See View
the HP ToolboxFX on page 69.
Contact HP Customer Care. See Service
and support on page 127 or the support
flyer that came in the box.
The printed page contains misformed
characters.
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The media might not meet HP
specifications.
Use a different paper, such as highquality paper that is intended for color
laser printers.
If characters are incorrectly formed so
that they produce a wavy effect, the laser
scanner might need service.
Verify that the problem also occurs on
the Configuration page. If so, contact
HP Customer Care. See Service and
support on page 127 or the support flyer
that came in the box.
Print-quality problems 111
Problem
Cause
Solution
The printed page is curled or wavy.
The device is not set to print on the type
of media on which you want to print.
In the printer driver, select the Paper tab
and set Type is to match the type of
paper on which you are printing. Print
speed might be slower if you are using
heavy paper.
The Service menu item Less paper
curl is set to Off.
Use the control-panel menus to change
the setting. See Use the control-panel
menus on page 44.
The media might not meet HP
specifications.
Use a different paper, such as highquality paper that is intended for color
laser printers.
Both high temperature and humidity can
cause paper curl.
Check the device environment.
The media might be loaded incorrectly.
Make sure that the paper or other print
media is loaded correctly and that the
media guides are not too tight or too
loose against the stack. See Load paper
and print media on page 19.
The media might not meet HP
specifications.
Use a different paper, such as highquality paper that is intended for color
laser printers.
The media might be loaded incorrectly.
Verify that the media is loaded correctly
and that the media guides are not too
tight or too loose against the stack. See
Load paper and print media on page 19.
Text or graphics are skewed on the
printed page.
The printed page contains wrinkles or
creases.
Turn over the stack of paper in the input
tray, or try rotating the paper 180° in the
input tray.
Toner appears around the printed
characters.
112 Chapter 10 Solve problems
The media might not meet HP
specifications.
Use a different paper, such as highquality paper that is intended for color
laser printers.
The media might be loaded incorrectly.
Turn over the stack of paper in the tray.
If large amounts of toner have scattered
around the characters, the paper might
have high resistivity.
Use a different paper, such as highquality paper that is intended for color
laser printers.
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Problem
Cause
Solution
An image that appears at the top of the
page (in solid black) repeats farther
down the page (in a gray field).
Software settings might affect image
printing.
In your software program, change the
tone (darkness) of the field in which the
repeated image appears.
In your software program, rotate the
whole page 180° to print the lighter
image first.
The order of images printed might affect Change the order in which the images
printing.
are printed. For example, have the lighter
image at the top of the page, and the
darker image farther down the page.
A power surge might have affected the
device.
If the defect occurs later in a print job,
turn the device off for 10 minutes, and
then turn on the device to restart the print
job.
Solve issues with color documents
This section describes issues that can occur when you print in color.
Problem
Cause
Only black is printing when the document Color mode is not selected in your
should be printing in color.
program or printer driver.
One or more colors are not printing, or
are inaccurate.
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Solution
Select color mode instead of grayscale
mode.
The correct printer driver might not be
selected in the program.
Select the correct printer driver.
The device might not be correctly
configured.
Print a Configuration page (see Print
information pages on page 68). If no
color appears on the Configuration page,
contact HP Customer Care. See Service
and support on page 127 or the support
flyer that came in the box.
Sealing tape might be on the print
cartridges.
Verify that the sealing tape has been
completely removed from the print
cartridges.
The media might not meet HP
specifications.
Use a different paper, such as highquality paper that is intended for color
laser printers.
The device might be operating in
excessively humid conditions.
Verify that the device environment is
within humidity specifications.
One or more print cartridges might be
defective.
Replace any low print cartridges. See
Replace print cartridges on page 85.
The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85.
Print-quality problems 113
Problem
Cause
Solution
A color is printing inconsistently after you
load a new print cartridge.
Another print cartridge might be
defective.
Remove the print cartridge for the color
that is printing inconsistently and reinstall
it.
The product is set to override the
Replace <color> cartridge message
and to continue printing.
Replace any low print cartridges. See
Replace print cartridges on page 85.
The colors on your computer monitor
might differ from the device output.
See Match colors on page 56
If extremely light colors or extremely dark
colors on screen are not printing, your
software program might interpret
extremely light colors as white or
extremely dark colors as black.
If possible, avoid using extremely light or
extremely dark colors.
The media might not meet HP
specifications.
Use a different paper, such as highquality paper that is intended for color
laser printers.
The media might be too rough.
Use a smooth paper or print media, such
as a high-quality paper that is made for
color laser printers. Generally, smoother
media produces better the results.
The colors on the printed page do not
match the colors as they appear on the
screen.
AaBbCc
AaBbCc
AaBbCc
AaBbCc
AaBbCc
The finish on the printed color page is
inconsistent.
114 Chapter 10 Solve problems
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Use HP ToolboxFX to troubleshoot print-quality problems
NOTE: Before proceeding, print a Supplies status page to see the approximate number of pages
remaining for each print cartridge. See Print information pages on page 68.
From the HP ToolboxFX software you can print a page that helps identify which print cartridge is causing
the problem. The print-quality troubleshooting page prints five bands of color, which are divided into four
overlapping sections. By examining each section, you can isolate the problem to a particular cartridge.
Section
Print-cartridge
1
Yellow
2
Cyan
3
Black
4
Magenta
●
If a mark or spot appears in only one section, replace the print cartridge that corresponds to that
section.
●
If a mark or line appears in more than one section, replace the print cartridge that matches the
color of the mark or line.
●
If a repeating pattern of dots, marks, or lines appears on the page, clean the product. See Clean
the product on page 91. After cleaning the product, print another print-quality troubleshooting page
to see if the defect is gone.
●
If the problem persists, try the following:
◦
See Print-quality problems on page 108 in this guide.
◦
Go to www.hp.com/support/ljcp1510series.
◦
Contact HP Customer Care. See HP Care Pack™ Services and Service Agreements
on page 132 in this guide.
Print the print-quality troubleshooting page
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1.
Open HP ToolboxFX. See View the HP ToolboxFX on page 69.
2.
Click the Help folder, and then click the Troubleshooting page.
3.
Click the Print button, and then follow the directions on the printed pages.
Print-quality problems 115
Calibrate the product
If you experience any print-quality problems, calibrate the product.
1.
Open HP ToolboxFX. See View the HP ToolboxFX on page 69.
2.
Click the Device Settings folder, and then click the Print Quality page.
3.
In the area for Color Calibration, select the Calibrate Now check box.
4.
Click Apply to calibrate the product immediately.
116 Chapter 10 Solve problems
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Performance problems
Problem
Cause
Solution
Pages print but are totally blank.
The sealing tape might still be in the print
cartridges.
Verify that the sealing tape has been
completely removed from the print
cartridges.
The document might contain blank
pages.
Check the document that you are printing
to see if content appears on all of the
pages.
The product might be malfunctioning.
To check the product, print a
Configuration page.
Heavier media types can slow the print
job.
Print on a different type of media.
Complex pages can print slowly.
Proper fusing may require a slower print
speed to ensure the best print quality.
The product might not be pulling media
correctly.
Make sure paper is loaded in the tray
correctly.
Pages print very slowly.
Pages did not print.
If the problem persists, you might need
to replace the pickup rollers and the
separation pad. See Service and support
on page 127.
The media is jamming in the device.
Clear the jam. See Jams on page 101.
The USB cable might be defective or
incorrectly connected.
●
Disconnect the USB cable at both
ends and reconnect it.
●
Try printing a job that has printed in
the past.
●
Try using a different USB cable.
Other devices are running on your
computer.
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The product might not share a USB port.
If you have an external hard drive or
network switchbox that is connected to
the same port as the product, the other
device might be interfering. To connect
and use the product, you must
disconnect the other device or you must
use two USB ports on the computer.
Performance problems 117
Product software problems
Problem
Solution
A printer driver for the product is not visible in the Printer folder
●
Reinstall the product software.
NOTE: Close any applications that are running. To
close an application that has an icon in the system tray,
right-click the icon, and select Close or Disable.
An error message was displayed during the software
installation
●
Try plugging the USB cable into a different USB port on
the computer.
●
Reinstall the product software.
NOTE: Close any applications that are running. To
close an application that has an icon in the task bar, rightclick the icon, and select Close or Disable.
The product is in Ready mode, but nothing prints
118 Chapter 10 Solve problems
●
Check the amount of free space on the drive where you
are installing the product software. If necessary, free up
as much space as you can, and reinstall the product
software.
●
If necessary, run the Disk Defragmenter, and reinstall the
product software.
●
Print a Configuration page, and verify the product
functionality.
●
Verify that all of the cables are correctly seated and within
specifications. This includes the USB and power cables.
Try a new cable.
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Macintosh problems
Solve problems with Mac OS X
NOTE: If you are installing the product using a USB connection, do not connect the USB cable to the
device and the computer before you install the software. Connecting the USB cable will cause the Mac
OS X to automatically install the product, but the installation will be faulty. You must then uninstall the
product, disconnect the USB cable, reinstall the software from the product CD-ROM, and reconnect the
USB cable when the software prompts you.
The printer driver is not listed in the Print Center or Printer Setup Utility.
Cause
Solution
The product software might not have been installed or was installed
incorrectly.
Make sure that the product PPD file is in the following hard-drive
folder: LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/
<LANG>.LPROJ, where <lang> is the two-letter language code for
the language that you are using. If necessary, reinstall the software.
See the getting started guide for instructions.
The PPD file is corrupt.
Delete the PPD file from the following hard-drive folder: LIBRARY/
PRINTERS/PPDS/CONTENTS/RESOURCES/<LANG>.LPROJ,
where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the getting started guide
for instructions.
The product name, IP address, or Rendezvous host name does not appear in the printer list in the Print Center or Printer Setup
Utility.
Cause
Solution
The product might not be ready.
Make sure that the cables are connected correctly, the product is on,
and the Ready light is on. If you are connecting through a USB or
Ethernet hub, try connecting directly to the computer or use a different
port.
The wrong connection type might be selected.
Make sure that USB, IP Printing, or Rendezvous is selected,
depending on the type of connection.
The wrong product name, IP address, or Rendezvous host name is
being used.
Print a Configuration page (see Print information pages
on page 68). Verify that the product name, IP address, or Rendezvous
host name on the Configuration page matches the product name, IP
address, or Rendezvous host name in the Print Center or Printer
Setup Utility.
The interface cable might be defective or of poor quality.
Replace the interface cable with a high-quality cable.
The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.
Cause
Solution
The product might not be ready.
Make sure that the cables are connected correctly, the product is on,
and the Ready light is on. If you are connecting through a USB or
Ethernet hub, try connecting directly to the computer or use a different
port.
The product software might not have been installed or was installed
incorrectly.
Make sure that the product PPD file is in the following hard-drive
folder: LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/
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Macintosh problems 119
The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.
Cause
Solution
<LANG>.LPROJ, where <lang> is the two-letter language code for
the language that you are using. If necessary, reinstall the software.
See the getting started guide for instructions.
The PPD file is corrupt.
Delete the PPD file from the following hard-drive folder: LIBRARY/
PRINTERS/PPDS/CONTENTS/RESOURCES/<LANG>.LPROJ,
where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the getting started guide
for instructions.
The interface cable might be defective or of poor quality.
Replace the interface cable with a high-quality cable.
A print job was not sent to the product that you wanted.
Cause
Solution
The print queue might be stopped.
Restart the print queue. Open Print Monitor and select Start Jobs.
The wrong product name, IP address, or Rendezvous host name is
being used.
Print a Configuration page (see Print information pages
on page 68). Verify that the product name, IP address, or Rendezvous
host name on the Configuration page matches the product name, IP
address, or Rendezvous host name in the Print Center or Printer
Setup Utility.
An EPS file prints with incorrect fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS file to
the product before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.
When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.
Software troubleshooting
120 Chapter 10 Solve problems
●
Check that your Macintosh supports USB and has the
appropriate USB software from Apple.
●
Verify that your Macintosh operating system is Mac
OS X V10.28 or later.
ENWW
When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.
Cause
Solution
Hardware troubleshooting
●
Check that the product is turned on.
●
Verify that the USB cable is connected correctly.
●
Check that you are using the appropriate high-speed USB cable.
●
Ensure that you do not have too many USB devices drawing
power from the chain. Disconnect all of the devices from the
chain, and connect the cable directly to the USB port on the host
computer.
●
Check to see if more than two nonpowered USB hubs are
connected in a row on the chain. Disconnect all of the devices
from the chain and connect the cable directly to the USB port on
the host computer.
NOTE:
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The iMac keyboard is a nonpowered USB hub.
Macintosh problems 121
122 Chapter 10 Solve problems
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A
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Supplies and accessories
●
To order supplies in the U.S., go to www.hp.com/sbso/product/supplies.
●
To order supplies worldwide, go to www.hp.com/ghp/buyonline.html.
●
To order supplies in Canada, go to www.hp.ca/catalog/supplies.
●
To order supplies in Europe, go to www.hp.com/go/ljsupplies.
●
To order supplies in Asia-Pacific, go to www.hp.com/paper/.
●
To order accessories, go to www.hp.com/go/accessories.
123
Order parts, accessories, and supplies
Several methods are available for ordering parts, supplies, and accessories.
Order directly from HP
You can obtain the following items directly from HP:
●
Replacement parts: To order replacement parts in the U.S., go to www.hp.com/go/hpparts.
Outside the United States, order parts by contacting your local authorized HP service center.
●
Supplies and accessories: To order supplies in the U.S., go to www.hp.com/go/ljsupplies. To
order supplies worldwide, go to www.hp.com/ghp/buyonline.html. To order accessories, go to
www.hp.com/support/ljcp1510series.
Order through service or support providers
To order a part or accessory, contact an HP-authorized service or support provider.
Order directly through the HP ToolboxFX software
HP ToolboxFX software is a product management tool designed to make product configuration,
monitoring, supplies ordering, troubleshooting, and updating as simple and efficient as possible. For
more information about HP ToolboxFX software, see View the HP ToolboxFX on page 69.
124 Appendix A Supplies and accessories
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Part numbers
Table A-1 Spare parts and replacement supplies
ENWW
Part
Part number
Type/size
Print cartridges
CB540A
Black print cartridge with HP ColorSphere toner
For information
about the yield for
the cartridges, see
www.hp.com/go/
pageyield. Actual
yield depends on
specific use.
CB541A
Cyan print cartridge with HP ColorSphere toner
CB542A
Yellow print cartridge with HP ColorSphere toner
CB543A
Magenta print cartridge with HP ColorSphere toner
Cables
C6518A
USB 2.0 printer cable (2-meter [6.5-foot] standard)
Memory
CB421A
64MB DDR2 144 pin SDRAM DIMM
CB422A
128MB DDR2 144 pin SDRAM DIMM
CB423A
256MB DDR2 144 pin SDRAM DIMM
Part numbers 125
Table A-1 Spare parts and replacement supplies (continued)
Part
Part number
Type/size
Media
C2934A
50 sheets
HP Color LaserJet Transparencies (letter)
C2936A
50 sheets
HP Color Laser Transparencies (A4)
Q1298A
HP LaserJet Tough paper (letter)
Q1298B
HP LaserJet Tough paper (A4)
HPU1132
500 sheets
HP Premium Choice LaserJet paper (letter)
CHP410
500 sheets
HP Premium Choice LaserJet paper (A4)
HPJ1124
500 sheets
HP LaserJet paper (letter)
CHP310
500 sheets
HP LaserJet paper (A4)
Q6608A
100 sheets
HP Color Laser Photo Paper, glossy
Q6611A
150 sheets
HP Color Laser Brochure Paper, glossy (letter)
Q6541A
200 sheets
HP Presentation Laser Paper, soft gloss (letter)
Q6543A
150 sheets
HP Brochure Laser Paper, matte (letter)
Q2546A
300 sheets
HP Presentation laser paper, glossy
Q6549A
100 sheets
HP Photo Paper, matte (letter)
HPL285R
500 sheets
HP Color Laser Paper (letter)
Reference materials
5851-1468
126 Appendix A Supplies and accessories
HP LaserJet Printer Family Print Media Specification Guide
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B
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Service and support
127
Hewlett-Packard limited warranty statement
HP PRODUCT
DURATION OF LIMITED WARRANTY
HP Color LaserJet CP1215/CP1515/CP1518 Series printers
One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials
and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects
during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase,
for the period specified above, due to defects in material and workmanship when properly installed and used. If
HP receives notice of such defects during the warranty period, HP will replace software which does not execute
its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation
outside of the published environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or
provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might
not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from
country/region to country/region, state to state, or province to province. HP's limited warranty is valid in any country/
region or locality where HP has a support presence for this product and where HP has marketed this product. The
level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function
of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory
reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
128 Appendix B Service and support
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Print cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HP's option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
ENWW
Print cartridge limited warranty statement 129
HP Customer Care
Online Services
For 24-hour access to updated HP device-specific software, product information, and support
information through an Internet connection, go to the Web site: www.hp.com/support/ljcp1510series.
Go to www.hp.com/support/net_printing for information about the HP Jetdirect external print server.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. Go to instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the product, or visit www.hp.com/support/. Before calling
HP, have the following information ready: the product name and serial number, the date of purchase,
and a description of the problem.
Software utilities, drivers, and electronic information
www.hp.com/go/ljcp1510series_software
The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.
HP direct ordering for accessories or supplies
●
United States: www.hp.com/sbso/product/supplies.
●
Canada: www.hp.ca/catalog/supplies
●
Europe: www.hp.com/ljsupplies
●
Asia-Pacific: www.hp.com/paper/
To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and
Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the device.
HP service agreements
Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP
SupportPack and CarepaqTM Services Web site at www.hpexpress-services.com/10467a.
For extended service, call 1-800-446-0522.
130 Appendix B Service and support
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HP ToolboxFX
To check the device status and settings and view troubleshooting information and online documentation,
use HP ToolboxFX. You must have performed a recommended software installation in order to use HP
ToolboxFX. See View the HP ToolboxFX on page 69.
HP support and information for Macintosh computers
Go to www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for
driver updates.
Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user.
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HP Customer Care 131
HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of support needs.
Maintenance agreements are not part of the standard warranty. Support services may vary by area.
Check with your local HP dealer to determine the services available to you.
HP Care Pack™ Services and Service Agreements
HP has various service and support options that meet a wide range of needs. These options are not
part of the standard warranty. Support services may vary by location. For most printers HP offers both
in-warranty and post-warranty HP Care Pack Services and Service Agreements.
To identify service and support options for this product, go to http://www.hpexpress-services.com/
10467a and type the product model number. In North America, Service Agreement information can be
obtained through HP Customer Care. Call 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). In other
countries/regions please contact your country/region-specific HP Customer Care Center. See the inbox
flyer or go to http://www.hp.com for the HP Customer Care telephone number in your country/region.
Extended warranty
HP Support provides coverage for the HP hardware product and all HP-supplied internal components.
The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The
customer must purchase HP Support within the stated factory warranty. For more information, contact
the HP Customer Care Service and Support group.
132 Appendix B Service and support
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Repack the product
If your product needs to be moved or shipped to another location, perform the following procedure to
repack it.
CAUTION: Shipping damage as a result of inadequate packing is the customer's responsibility. The
product must remain upright during shipment.
Repack the product
CAUTION: It is extremely important to remove the print cartridges before shipping the product. Print
cartridges left in the product during shipping will leak and entirely cover the product with toner.
To prevent damage to the print cartridges, avoid touching the rollers, and store them in the original
packing material or so that they are not exposed to light.
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1.
Remove all four print cartridges and ship separately.
2.
Use the original shipping container and packing material, if possible. If you have already disposed
of the packing material, contact a local mailing service for information about repacking the product.
HP recommends insuring the equipment for shipment.
Repack the product 133
Service information form
WHO IS RETURNING THE EQUIPMENT?
Date:
Person to contact:
Phone:
Alternate contact:
Phone:
Return shipping address:
Special shipping instructions:
WHAT ARE YOU SENDING?
Model number:
Model name:
Serial number:
Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to complete
the repair.
HAVE YOU REMOVED THE PRINT CARTRIDGES?
You must remove them before shipping the printer, unless a mechanical problem prevents you from doing so.
[ ] No, I cannot remove them.
[ ] Yes.
WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.)
1. Describe the conditions of the failure. (What was the failure? What were you doing when the failure occurred? What software were you
running? Is the failure repeatable?)
2. If the failure is intermittent, how much time elapses between failures?
3. If the unit connected to any of the following, give the manufacturer and model number.
Modem:
Personal computer:
Network:
4. Additional comments:
HOW WILL YOU PAY FOR THE REPAIR?
Purchase/received date:
[ ] Under warranty
(Attach proof of purchase or receiving document with original received date.)
[ ] Maintenance contract number:
[ ] Purchase order number:
Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for
service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting
an HP-authorized repair center.
Authorized signature:
Billing address:
Phone:
Special billing instructions:
134 Appendix B Service and support
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C
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Specifications
●
Physical specifications
●
Operating-environment specifications
●
Electrical specifications
●
Power-consumption specifications
●
Acoustic emissions
●
Paper and print media specifications
●
Skew specifications
135
Physical specifications
Table C-1 Physical specifications
Height
Depth
Width
Weight
254 mm (10.0 inches)
436 mm (17.2 inches)
399 mm (15.7 inches)
18.20 kg (40.02 lb)
Operating-environment specifications
Table C-2 Operating-environment specifications
Environment
Recommended
Allowed
Temperature
17° to 25°C (62.6° to 77°F)
15° to 30°C (59° to 86°F)
Humidity
20% to 60% relative humidity (RH)
10% to 80% RH
Altitude
Not applicable
0 to 3048 m (0 to 10,000 ft)
NOTE: These values are based on preliminary data. See www.hp.com/support/ljcp1510series for
current information.
136 Appendix C Specifications
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Electrical specifications
WARNING! Power requirements are based on the country/region where the product is sold. Do not
convert operating voltages. This may damage the product and void the product warranty.
Table C-3 Electrical specifications
Item
110-volt models
220-volt models
Power requirements
100 to 127 V (+/-10%)
220 to 240 V (+/-10%)
50 to 60 Hz (+/-2 Hz)
50 to 60 Hz (+/-2 Hz)
4.5 A
2.5 A
Minimum recommended circuit capacity
Power-consumption specifications
Table C-4 Power consumption (average, in watts)1,4
Product Model
Printing (12 PPM)2,3
Ready2
Sleep2
Off2
HP Color LaserJet CP1510
Series Printer
260
12
11.2
0.0
1
Values are based on preliminary data, see www.hp.com/support/ljcp1510series for current information.
2
The power consumption reflects the highest values measured for color and monochrome printing when using all standard
voltages.
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3
HP Color LaserJet CP1510 Series speed is 8 ppm for color printing and 12 ppm for monochrome printing (Letter and A4 size).
4
Maximum heat dissipation for all models in Ready mode = 41 BTU/Hour.
Electrical specifications 137
Acoustic emissions
Table C-5 HP Color LaserJet CP1510 Series1,2
Sound power level
Declared per ISO 9296
Printing (12 ppm)3
LWAd = 6.1 Bels (A) [61dB (A)]
Ready
LWAd = Inaudible
Sound pressure level: bystander position
Declared per ISO 9296
Printing (12 ppm)3
LpAm = 47 dB (A)
Ready
LpAm = Inaudible
1
Values are based on preliminary data, see www.hp.com/support/ljcp1510series for current information.
2
Configuration tested: HP Color LaserJet CP1510 Series monochrome simplex printing.
3
HP Color LaserJet CP1510 Series speed is 8 ppm for color printing and 12 ppm for monochrome printing (Letter and A4 size).
Paper and print media specifications
For information about the supported paper and print media, see Paper and print media on page 13.
Skew specifications
The product has the following skew specifications:
●
Print engine (cut-sheet paper): less than 1.5 mm (0.06 inches) over a 260-mm (10.24-inch) length
●
Print engine (envelopes): less than 3.3 mm (0.13 inches) over a 220-mm (8.66-inch) length
138 Appendix C Specifications
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D
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Regulatory information
●
FCC regulations
●
Environmental product stewardship program
●
Declaration of conformity
●
Safety statements
139
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy. If this equipment is not installed and used in accordance with the instructions, it may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase separation between equipment and receiver.
●
Connect equipment to an outlet on a circuit different from that to which the receiver is located.
●
Consult your dealer or an experienced radio/TV technician.
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void
the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
140 Appendix D Regulatory information
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Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. This product has been designed with several attributes to minimize impacts on our environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Power consumption
Power usage drops significantly while in Ready/Sleep mode, which saves natural resources and saves
money without affecting the high performance of this product. To determine the ENERGY STAR®
qualification status for this product see the Product Data Sheet or Specifications Sheet. Qualified
products are also listed at:
http://www.hp.com/hpinfo/globalcitizenship/environment/productdesign/ecolabels.html
Paper use
This product’s manual duplex feature (two-sided printing) and N-up printing (multiple pages printed on
one page) capability can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to
identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet print supplies
It’s easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP Planet
Partners. Multilingual program information and instructions are included in every new HP LaserJet print
cartridge and supplies package. You help reduce the toll on the environment further when you return
multiple cartridges together rather than separately.
HP is committed to providing inventive, high-quality products and services that are environmentally
sound, from product design and manufacturing to distribution, customer use and recycling. When you
participate in the HP Planet Partners program, we ensure your HP LaserJet print cartridges are recycled
properly, processing them to recover plastics and metals for new products and diverting millions of tons
of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be
returned to you. Thank you for being environmentally responsible!
NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this
label for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warranty
returns. For information about recycling your HP inkjet cartridges please go to http://www.hp.com/
recycle.
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Environmental product stewardship program 141
Return and recycling instructions
United States and Puerto Rico
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more
HP LaserJet print cartridges after use. Please follow the applicable instructions below.
Multiple returns (two to eight cartridges)
1.
Package each HP LaserJet print cartridge in its original box and bag.
2.
Tape up to eight single boxes together using strapping or packaging tape (up to 70 lbs).
3.
Use a single pre-paid shipping label.
OR
1.
Use your own suitable box, or request a free bulk collection box from the http://www.hp.com/
recycle or 1-800-340-2445 (holds up to eight HP LaserJet print cartridges).
2.
Use a single pre-paid shipping label.
Single returns
1.
Package the HP LaserJet print cartridge in its original bag and box.
2.
Place the shipping label on the front of the box.
Shipping
For all HP LaserJet print cartridge recycling returns, give the package to UPS during your next delivery
or pickup, or take it to an authorized UPS drop-off center. For the location of your local UPS drop-off
center, call 1-800-PICKUPS or visit http://www.ups.com. If you are returning via USPS label, give the
package to a U.S. Postal Service carrier or drop off at a U.S.Postal Service Office. For more information,
or to order additional labels or boxes for bulk returns, visit http://www.hp.com/recycle or call
1-800-340-2445. Requested UPS pickup will be charged normal pickup rates. Information subject to
change without notice.
Non-US returns
To participate in HP Planet Partners return and recycling program, just follow the simple directions in
the recycling guide (found inside the packaging of your new printer supply item) or visit
http://www.hp.com/recycle. Select your country/region for information on how to return your HP LaserJet
printing supplies.
Paper
This product is capable of using recycled papers when the paper meets the guidelines outlined in the
HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper
according to EN12281:2002.
Material restrictions
This HP product does not contain added mercury.
This HP product does not contain a battery.
142 Appendix D Regulatory information
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Disposal of waste equipment by users in private households in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with
your other household waste. Instead, it is your responsibility to dispose of your waste equipment by
handing it over to a designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at the time of disposal will
help to conserve natural resources and ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can drop off your waste equipment for
recycling, please contact your local city office, your household waste disposal service or the shop where
you purchased the product.
Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner)
can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/
globalcitizenship/environment.
For more information
To obtain information about these environmental topics:
●
Product environmental profile sheet for this and many related HP products
●
HP’s commitment to the environment
●
HP’s environmental management system
●
HP’s end-of-life product return and recycling program
●
Material Safety Data Sheets
Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
ENWW
Environmental product stewardship program 143
Declaration of conformity
Declaration of Conformity
according to ISO/IEC 17050-1 and EN 17050-1; DoC#: BOISB-0603–00–rel. 1.0
Manufacturer’s Name:
Manufacturer's Address:
Hewlett-Packard Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA
declares, that the product
Product Name:
HP Color LaserJet CP1215/CP1515/CP1518 Series
Regulatory Model:2)
Product Options:
Toner Cartridges:
BOISB-0603-00
All
CB540A, CB541A, CB542A, CB543A
conforms to the following Product Specifications:
SAFETY:
IEC 60950-1:2001 / EN60950-1: 2001 +A11
IEC 60825-1:1993 +A1+A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product) GB4943-2001
EMC:
CISPR22:2005 / EN55022:2006 - Class B1)
EN 61000-3-2:2000 +A2
EN 61000-3-3:1995 +A1
EN 55024:1998 +A1 +A2
FCC Title 47 CFR, Part 15 Class B1) / ICES-003, Issue 4 GB9254-1998, GB17625.1-2003
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EEC and the Low Voltage Directive 2006/95/EC, and
carries the CE-Marking accordingly.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) For regulatory purposes, these products are assigned a Regulatory model number. This number should not be confused with the product
name or the product number(s).
Boise, Idaho 83713, USA
October, 2007
For Regulatory Topics Only:
European Contact
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, Department HQ-TRE / Standards
Europe, Herrenberger Strasse 140, Böblingen, D-71034, Germany, (FAX+49-7031-14-3143)
USA Contact
Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, ID 83707-0015, USA,
(Phone: 208-396-6000)
144 Appendix D Regulatory information
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Safety statements
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has
implemented regulations for laser products manufactured since August 1, 1976. Compliance is
mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product
under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the
device is completely confined within protective housings and external covers, the laser beam cannot
escape during any phase of normal user operation.
WARNING! Using controls, making adjustments, or performing procedures other than those specified
in this user guide may result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». »
VCCI statement (Japan)
Power cord statement (Japan)
EMI statement (Korea)
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Safety statements 145
Laser statement for Finland
Luokan 1 laserlaite
Klass 1 Laser Apparat
HP Color LaserJet CP1215/CP1515/CP1518 Series, laserkirjoitin on käyttäjän kannalta turvallinen
luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen
ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING !
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för
osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP Color LaserJet CP1215/CP1515/CP1518 Series - kirjoittimen sisällä ei ole käyttäjän huollettavissa
olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö.
Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai
muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan
suorittaa ilman erikoistyökaluja.
VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa
toiminnassa. Älä katso säteeseen.
VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig
laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
146 Appendix D Regulatory information
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Substances Table (China)
根据中国电 子信息产 品污 染控制管理办 法的要求而出台
Table D-1 有毒有害物质 表
部件名称
有毒有害物质 和元素
铅 (Pb)
汞 (Hg)
镉 (Cd)
六价铬 (Cr(VI))
多溴 溴 苯 (PBB)
多溴 二苯醚
(PBDE)
打印引擎
X
O
X
X
O
O
控制面板
O
O
O
O
O
O
塑料外壳
O
O
O
O
O
O
格式化板组 件
X
O
O
O
O
O
碳粉盒
X
O
O
O
O
O
O:表示在此部件所用的所有同类 材料中,所含的此有毒或有害物质 均低于 SJ/T11363-2006 的限制要
求。
X:表示在此部件所用的所有同类 材料中,至少一种 所含的此有毒或有害物质 高于 SJ/T11363-2006 的限
制要求。
NOTE: 引用的“环 保使用期限”是根据在正常温度和湿度条件下操作使用产 品而确定的。
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Safety statements 147
148 Appendix D Regulatory information
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Index
buttons, control panel 5, 42
Symbols/Numerics
2-sided printing 35
500–sheet tray. See tray 3
<Color> in wrong position error
message 97
A
accessibility features 3
accessories
ordering 123, 124
acoustic specifications 138
agreements, maintenance 132
alerts
viewing with HP Toolbox
FX 71
Alerts tab, HP Toolbox FX 71
alerts, setting up 70
altitude specifications 136
anticounterfeit supplies 83
archive setting 49
authorized dealers 130
auto continue
use 84
Automatic crossover
setting 26
automatic crossover, setting 48
B
background, gray 110
bands, troubleshooting 109
batteries included 142
bin, output
capacity 2
jams, clearing 107
locating 4
black and white printing
troubleshooting 113
blank pages, troubleshooting
booklets 33
BOOTP 29
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117
C
cables
connecting network 21, 22
connecting USB 21
USB, troubleshooting 117
calibrating color 46, 75, 116
Canadian DOC regulations 145
canceling a print job 32, 39
cancelling a print request 39
capacity
output bin 2
card stock
printing on 34
Care Pack, HP 132
cartridges
error messages 99
low or out, settings 47
non-HP 83
order message 99
recycling 141
replace message 99
replacing 85
status gauges 42
status, viewing with HP Toolbox
FX 70
storage 83
supplies status page 45
using when out of toner 84
warranty 129
changing memory card default
settings 62
characters, troubleshooting 111
cleaning 91
color
adjusting 52
calibrating 46, 75, 116
Edge Control 53
halftone options 52
HP basic color match
tool 57
HP ImageREt 3600 54
Macintosh settings 38
managing 52
matching 56
matching, HP basic color
matching tool 57
Microsoft Office Basic Colors
palette 56
Neutral Grays 53
print in grayscale 52
printed vs. monitor 56
restricting 47
sRGB 53, 54
troubleshooting 113
color themes 53
color usage log 45
configuration page 45
Configure the product,
Macintosh 11
configure the product,
Macintosh 82
connecting
network 21
USB 21
connecting network cable 22
contacting HP 130
contracts, maintenance 132
contrast
display, control panel 47
print density 75
control panel
automatic crossover,
setting 26
display contrast 47
IP address, setting 25
language 46
lights and buttons 5, 42
Index 149
locating 4
memory card sharing,
setting 26
menu map, printing 45
menus 44
messages, troubleshooting 95
Network config. menu 48
network services, setting, IPv4,
IPv6 26
Reports menu 45
restore defaults, network
settings 27
Service menu 49
settings 9
shared environments 50
show IP address, setting 26
System Setup menu 46
counterfeit supplies 83
country/region of origin 6
Courier font settings 47
cover pages
Macintosh 37
creases, troubleshooting 112
crooked pages 112
curl, paper
settings 49
curled media 112
custom-size media 34
customer support
maintenance agreements 132
online 130
service information form 134
D
declaration of conformity 144
default settings
changing, memory card 62
default settings, restoring 49
demo page 45
density settings 75
device discovery 27
device error message 97
Device Settings tab, HP
ToolboxFX 73
DHCP 29
DIMMs
installing 88
verifying installation 91
display contrast, setting 47
disposal, end-of-life 142
150 Index
documentation 126
dots per inch (dpi)
HP ImageREt 3600 54
specifications 2
dots, troubleshooting 109
downloading software
HP Web Jetadmin 12
Linux 8
printing system 7, 8
dpi (dots per inch)
HP ImageREt 3600 54
specifications 2
drivers
help, Windows 32
included 2
Macintosh options 37
Macintosh,
troubleshooting 119
operating systems
supported 8
presets (Macintosh) 37
settings 9, 10
shortcuts (Windows) 33
usage page 45
Windows settings 33
duplex printing 35
E
E-mail alerts tab, HP
ToolboxFX 71
e-mail alerts, setting up 70
Edge Control 53
electrical specifications 137
embedded Web server
accessing 79
network settings 24
Networking tab 81
Settings tab 81
Status tab 80
end-of-life disposal 142
Energy Star compliance 2
engine, cleaning 91
enlarging documents 34
envelopes
printing on 34
environment specifications 136
environmental stewardship
program 141
EPS files, troubleshooting 120
error messages, control panel 95
errors
software 118
European Union, waste
disposal 143
Event log 70
EWS. See embedded Web server
extended print modes
HP ToolboxFX settings 76
extended warranty 132
F
factory defaults, restoring 49
faded print 109
fan error message 96
features 2
Finnish laser safety
statement 146
firmware
about upgrades 91
first page
use different paper
(Macintosh) 37
fonts
Courier settings 47
DIMMs, installing 88
EPS files, troubleshooting 120
lists, printing 45
fraud hotline 83
front door, locating 4
fuser
errors 95
jams, clearing 105
G
gateways 29
glossy paper
ordering 126
gray background,
troubleshooting 110
grayscale
troubleshooting 113
grayscale printing 52
H
Help tab, HP ToolboxFX 71
help, Windows printer drivers 32
HP basic color match tool,
opening 57
HP Care Pack 132
HP Customer Care 130
HP fraud hotline 83
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HP ImageREt 3600 54
HP Instant Support Professional
Edition (ISPE) 130
HP JetReady 8
HP Toolbox FX
Alerts tab 71
Status tab 70
HP ToolboxFX
about 11, 69
density settings 75
Device Settings tab 73
E-mail alerts tab 71
Help tab 71
HP basic color match tool,
opening 57
Microsoft Office Basic Colors
palette, printing 56
network settings 24
Network Settings tab 78
opening 69
Print Quality Troubleshooting
page 115
Product information tab 71
System Setup tab 77
HP Web Jetadmin 12
HP-Authorized Dealers 130
humidity specifications 136
I
image quality
archive setting 49
HP ImageREt 3600 54
HP ToolboxFX settings 75
print, troubleshooting 108
ImageREt 3600 2, 54
index printing 59
index, photo 64
information pages 68
input trays. See trays
install supplies message 98
Instant Support Professional
Edition (ISPE) 130
interface ports
types included 2
Internet protocol (IP) 28
invalid driver error message 98
IP address
BOOTP 29
Macintosh,
troubleshooting 119
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overview 28
setting 24, 25
IP addressing 28
J
jam recovery 101
jam-access door, locating 4
jams
common causes of 102
locations 101
output bin, clearing 107
paper path, clearing 105
tracking number of 45
jams <location>
error messages 98
jams tray #
error messages 100
jams, clear 103
Japanese VCCI statement 145
Jetadmin, HP Web 12
K
Korean EMI statement
145
L
labels
printing on 34
landscape orientation, setting 35
language, control panel 46
laser safety statements 145, 146
letterhead
printing on 34
light print, troubleshooting 109
lightness
faded print,
troubleshooting 109
lights, control panel 5, 42
lines, troubleshooting
printed pages 109
Linux drivers 8
loading
media 19
paper 19
loading media
error messages 98
loose toner, troubleshooting 110
M
Macintosh
configure the product 11
configure the product
software 82
driver options 37
drivers, troubleshooting 119
PPDs 11
support 131
troubleshooting 119
USB card,
troubleshooting 120
versions supported 8
maintenance
agreements 132
matching colors 56
matching colors, HP basic color
matching tool 57
material restrictions 142
Material Safety Data Sheet
(MSDS) 143
media
curl settings 49
curled, troubleshooting 112
default settings 46, 74
document size, selecting 35
first page (Macintosh) 37
HP ToolboxFX settings 73
pages per sheet 36
pages per sheet
(Macintosh) 37
specification guide 126
supported sizes 15
wrinkled 112
media jams. See jams
memory
adding 88
card slots 3
enabling 91
error messages 98
included 2
installing 88
specifications 2
verifying installation 91
Memory card sharing
setting 26
memory cards insertion 59
memory cards, photo
inserting 60
menus, control panel
map, printing 45
Network config. 48
Reports 45
Index 151
Service 49
System Setup 46
using 44
mercury-free product 142
messages, control panel 95
Microsoft Office Basic Colors
palette, printing 56
misprint error message 99
model number 6
multiple pages per sheet
Macintosh 37
N
n-up printing 36
Network config. menu 48
Network port
connecting 21, 22
locating 4
type included 2
Network services
setting, IPv4, IPv6 26
Network Settings tab, HP
ToolboxFX 78
Networking tab, embedded Web
server 81
networks
configuration page 45
configuring 23
control panel use in 50
device discovery 27
DHCP 29
embedded Web server 24
embedded Web server,
accessing 79
gateways 29
HP ToolboxFX 24
Internet Protocol (IP) 28
IP address 25, 28
models supporting 2
operating systems
supported 8
password, setting 24
protocols supported 27
setting up 23
settings 48
settings report 45
software 12
subnets 29
152 Index
TCP/IP 28, 29
transmission control protocol
(TCP) 28
Neutral Grays 53
noise specifications 138
non-HP supplies 83
O
on/off switch 5
online help, Windows printer
drivers 32
online support 130
operating environment
specifications 136
operating systems supported 2,
8
order supplies message 99
ordering
supplies and accessories 124
ordering supplies
Web sites 123
orientation, setting 35
output bin
capacity 2
jams, clearing 107
locating 4
output quality
archive setting 49
HP ImageREt 3600 54
HP ToolboxFX settings 75
print, troubleshooting 108
P
page count 45
page too complex error
message 99
pages
blank 117
not printing 117
printing slowly 117
skewed 112
pages per minute 2
pages per sheet
Macintosh 37
paper
curl settings 49
curled, troubleshooting 112
default settings 46, 74
document size, selecting 35
first page (Macintosh) 37
HP ToolboxFX settings 75
pages per sheet 36
pages per sheet
(Macintosh) 37
specification guide 126
supported sizes 15
wrinkled 112
paper jams. See jams
paper path
jams, clearing 105
part numbers 125
password, network 24
pausing a print request 39
PCL drivers 8
PCL font list 45
PCL settings, HP ToolboxFX 74
PDL driver 8
peer-to-peer printing 23
photo 59
photo index 59
photo memory cards 3
photo printing 59
Photo settings, HP ToolboxFX 74
photos
memory cards, inserting 60
printing an index 64
printing directly from the memory
card 63
physical specifications 136
PictBridge
using 65
PictBridge USB port
product features 3
portrait orientation, setting 35
ports
troubleshooting
Macintosh 120
types included 2
PostScript settings, HP
ToolboxFX 74
power connection, locating 5
power specifications 137
power switch 5
PPDs, Macintosh 11
preprinted forms
printing on 34
presets (Macintosh) 37
print cartridges
error messages 99
low or out, settings 47
ENWW
non-HP 83
order message 99
recycling 141
replace message 99
replacing 85
status gauges 42
status, viewing with HP Toolbox
FX 70
storage 83
supplies status page 45
using when out of toner 84
warranty 129
print cartridges, accessing 4
print density settings 75
Print Document On 35
print media
supported 15
print quality
archive setting 49
HP ImageREt 3600 54
HP ToolboxFX settings 75
settings 34
troubleshooting 108
troubleshooting page 115
printer drivers
help, Windows 32
printing
booklets 33
canceling 32
on both sides 35
on card stock 34
on custom-size media 34
on envelopes 34
on labels 34
on letterhead 34
on preprinted forms 34
on special media 34
on transparencies 34
photos, from the memory
card 63
photos, index of 64
troubleshooting 117
printing system software 7, 8
priority, settings 9
Product information tab, HP
ToolboxFX 71
product registration 78
production code 6
protocols, network 27
PS emulation drivers 8
ENWW
PS font list
45
Q
quality
archive setting 49
HP ImageREt 3600 54
HP ToolboxFX settings 75
print, troubleshooting 108
R
rear door, locating 4
recycling
HP printing supplies returns and
environmental program 142
reducing documents 34
registration, product 78
remote firmware upgrades
about 91
removing Windows software 11
repacking the product 133
repetitive defects,
troubleshooting 113
replace supplies message 99
replacement parts, and
supplies 125
replacing print cartridges 85
Reports menu 45
resizing documents 34
resolution
features 2
HP ImageREt 3600 54
specifications 2
Restore defaults
network settings 27
restoring default settings 49
revision level 6
RGB settings 53, 54
S
safety statements 145, 146
scaling documents 34
scatter, troubleshooting 112
serial number 6
service
agreements 132
HP-Authorized Dealers 130
information form 134
repacking the product 133
service agreements 132
service error message 97
Service menu 49
service page 45
Service tab
HP ToolboxFX settings 77
settings
color 54
driver presets (Macintosh) 37
drivers 10
HP ToolboxFX 73
network report 45
print quality 34
priority 9
restoring defaults 49
shortcuts (Windows) 33
System Setup menu 46
Settings tab, embedded Web
server 81
shared environments 50
shipping lock error message 99
shipping the product 133
shortcuts 33
Show IP address
setting 26
single-sheet input slot. See tray 1
size specifications, product 136
sizes, media
default, setting 46
tray selection 32
skew
specifications 138
skewed pages 112
slots
memory 3
smeared toner,
troubleshooting 110
software
drivers 8
embedded Web server 12
HP ToolboxFX 69
HP Web Jetadmin 12
Macintosh 11
network 12
problems 118
removing on Windows 11
settings 9
Web sites 7, 8
Windows 11
spare parts 125
special media
guidelines 18
Index 153
special paper
guidelines 18
specifications
acoustic 138
documentation 126
electrical 137
environment 136
features 2
model and serial number 6
physical 136
skew 138
specks, troubleshooting 109
speed
print specifications 2
spots, troubleshooting 109
sRGB settings 53, 54
status
alerts, HP Toolbox FX 70
print cartridge gauges 42
supplies, printing report 45
viewing with HP Toolbox
FX 70
Status tab, embedded Web
server 80
Status tab, HP Toolbox FX 70
stopping a print request 39
storing
print cartridges 83
product 136
streaks, troubleshooting 109
subnet mask 29
subnets 29
supplies
counterfeit 83
error messages 99
low or out, settings 47
non-HP 83
order message 99
ordering 78, 123, 124
print-cartridge-status
gauges 42
recycling 141
replace message 99
shipping lock error
message 99
status, viewing with HP Toolbox
FX 70
wrong position error
message 97
supplies status page 45
154 Index
support
maintenance agreements 132
online 78, 130
service information form 134
supported media 15
System Setup menu 46
System Setup tab, HP
ToolboxFX 77
T
TCP/IP
configuring 29
overview 28
settings 48
technical support
maintenance agreements 132
online 130
service information form 134
temperature specifications 136
text, troubleshooting
misformed characters 111
toner
loose, troubleshooting 110
scatter, troubleshooting 112
smeared, troubleshooting 110
specks, troubleshooting 109
toner cartridges. See print
cartridges
ToolboxFX,HP 69
Transmission Control Protocol
(TCP) 28
transparencies
ordering 126
printing on 34
trapping 53
tray
capacities 17
media types supported 17
media weights 17
tray 1
jams, clearing 103
loading 19
locating 4
settings 46
tray 2
capacity 4
jams, clearing 104
loading 19
locating 4
settings 46
trays
capacities 2
included 2
jams, clearing 104
load error messages 98
locating 4
settings 46, 74
troubleshooting
blank pages 117
calibration 116
checklist 94
color 113
control panel messages 95
curled media 112
EPS files 120
faded print 109
jams 101
lines, printed pages 109
loose toner 110
Macintosh problems 119
pages not printing 117
pages printing slowly 117
print quality 108, 115
repetitive defects 113
skewed pages 112
text 111
toner scatter 112
toner smear 110
toner specks 109
USB cables 117
wrinkles 112
types, media
HP ToolboxFX settings 75
tray selection 32
U
upgrade firmware
about 91
usage page 45
USB port
connecting 21
locating 4
speed settings 49
troubleshooting 117
troubleshooting
Macintosh 120
type included 2
ENWW
V
vertical lines,
troubleshooting
109
W
warranty
extended 132
print cartridges 129
product 128
watermarks
cover page (Macintosh) 37
wavy paper, troubleshooting 112
Web sites
customer support 130
fraud reports 83
HP Web Jetadmin 12
Linux software 8
Macintosh customer
support 131
Material Safety Data Sheet
(MSDS) 143
ordering supplies 123, 124,
130
software, downloading 7, 8
Windows
driver settings 10, 33
help, printer-driver 32
removing software 11
software for 11
versions supported 8
wrinkles, troubleshooting 112
ENWW
Index 155
156 Index
ENWW
© 2007 Hewlett-Packard Development Company, L.P.
www.hp.com
*CC378-90901*
*CC378-90901*
CC378-90901
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