HP MSL5026 User's manual

HP MSL5026 User's manual
user guide
hp StorageWorks
MSL5000 and MSL6000 series
tape libraries
Fourth Edition (April 2003)
Part Number: 231910-004
Product Regulatory Series ID Number: 1005 and 1005A
This guide describes procedures for installing, configuring, operating, maintaining, and
troubleshooting the HP StorageWorks MSL5000 and MSL6000 Series tape libraries.
© Hewlett-Packard Company, 2003. All rights reserved.
Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for
errors contained herein or for incidental or consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information, which is protected by copyright. No part of this document may be
photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard.
The information contained in this document is subject to change without notice.
Compaq Computer Corporation is a wholly-owned subsidiary of Hewlett-Packard Company.
All other product names mentioned herein may be trademarks of their respective companies.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information is provided “as is” without warranty of any kind and is subject to change without notice. The warranties
for Hewlett-Packard Company products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
Printed in the U.S.A.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Fourth Edition (April 2003)
Part Number: 231910-004
contents
Contents
About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Text Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Storage Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ultrium Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Ultrium Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
DLT and SDLT Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
DLT Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SDLT Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Robotics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Library Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Factory-Defined Accessory PCI Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Embedded Network Storage Router (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Front Panel Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Multi Unit Library Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Setting Up the Tabletop Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Converting a Tabletop Model to a Rackmount Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting Up the Rackmount Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Applying Power to the Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cabling for SCSI Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Supported SCSI Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Two Tape Drives, Dual Host System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Four Tape Drives, Dual Host System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3
Library Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Changing Default Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting a SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting Up a Reserved Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Reserved Slot Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Configuring the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Magazine Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Front Panel and Media Security Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
GUI Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Host System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Library Display Screens and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Initialization Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Library Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Mail Slot Access (Left-hand Magazines Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Magazine Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Move Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
GUI Contrast Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Menu Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
View System Data Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Library Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
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SCSI Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Library Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cartridge Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Edit Options Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
SCSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Utilities Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Factory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Inserting and Removing Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Removing Magazines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Inserting Cartridges into a Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using Mail Slots (Left-hand Magazines Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Labeling Tape Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Ultrium Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
SDLT and DLT Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Media Label Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
5
Remote Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Accessing the Remote Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Using Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Move Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Library Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
SCSI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Drive Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
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Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Using the Library Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Maintaining Tape Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ultrium Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DLT and SDLT Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatically Running a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manually Running a Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a Cleaning Cartridge from a Mail Slot . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running a Cleaning Cartridge from a Tape Cartridge Slot . . . . . . . . . . . . . . . . . . .
Running a Cleaning Cartridge from a Cleaning Slot. . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Cleaning Cartridge in a Reserved Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Cleaning Cartridge in a Right Magazine . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a Cleaning Cartridge in a Mail Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Firmware Revision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Remote Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using HP StorageWorks Library & Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using a Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Firmware Flashing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
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124
127
128
128
128
129
129
131
131
131
133
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134
135
135
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Identifying Platform Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Performing Error Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Fault Symptom Codes (FSCs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Troubleshooting General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using Diagnostic Support Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
HP StorageWorks Library and Tape Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
MSLUtil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Running Library Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
A Regulatory Compliance Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Declaration of Conformity for products marked with the FCC logo - United States only181
Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
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European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BSMI Class A Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compliance with CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compliance with International Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Regulation Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Conformation Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Caution Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exposure Caution Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
182
183
183
183
184
184
184
184
185
185
185
185
B
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Environmental (All Models). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Acoustics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Safety and Regulatory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
C
Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Grounding Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
D Configuration Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
SCSI Cable Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Configuration Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
E
Optional Fibre Channel Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Host Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Connectors and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Ethernet Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Fibre Channel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
SCSI VHDCI Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Default Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Configuration Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Resetting the Fibre Channel Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
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Contents
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Figures
1 Library tape drive locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 HP Ultrium 460 format trademark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3 Library magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4 Library power supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5 Library robotics (top cover removed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 Library controller board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
7 Library card cages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
8 Library front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
9 Library PTM mounting location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10 Tabletop model clearances (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
11 Converting a tabletop model (four-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . 41
12 Library template (9000 rack enclosure shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
13 Installing the rails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
14 Installing the library (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
15 Securing the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
16 Applying power to the library (four-drive rackmounted library shown) . . . . . . . . . . . . . 48
17 MSL6030/MSL5030/MSL5026 library SCSI cable configuration (two tape drives, dual
host system) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
18 MSL6060/MSL5060/MSL5052 library SCSI cable configuration (four tape drives, dual
host system) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
19 SCSI option selection screen (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . 55
20 Drive 0 bus ID screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
21 SCSI ID confirmation screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
22 Drive 0 bus ID data field screen (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . 57
23 Reserved slot locations, SDLT/DLT (MSL5026) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
24 Reserved slot locations, Ultrium (MSL6030/MSL5030). . . . . . . . . . . . . . . . . . . . . . . . . 59
25 Reserved slot locations, lower module, SDLT/DLT (MSL5052) . . . . . . . . . . . . . . . . . . 60
26 Reserved slot locations, lower module, Ultrium (MSL6060/MSL5060). . . . . . . . . . . . . 61
27 Total reserved slots screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
28 Reserved slots numeric keypad screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
29 Total reserved slots confirmation screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
30 IP address determination screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
31 User-specified IP address screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
32 Fixed IP address screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
33 Library front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
Magazine door mechanical releases (emergency access) . . . . . . . . . . . . . . . . . . . . . . . . 69
Library indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Password levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Initialization screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Library status screen (two-drive model shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Technical support information screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Mail slot access screen (four-drive model shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Magazine access screen (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Move media screen (two-drive model shown). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Power-down confirmation message screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Status screen (four-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Menu screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
View library options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
View SCSI options screen (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Default view network options screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
View library info screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cartridge map screen (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Edit library options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Edit SCSI options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Edit network options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Edit passwords options screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Diagnostics screen (four-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Security level screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing tape cartridge magazines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Inserting a tape cartridge (left-hand magazine, DLT shown) . . . . . . . . . . . . . . . . . . . . 101
Left-hand magazine mail slot (two-drive model shown) . . . . . . . . . . . . . . . . . . . . . . . . 102
Attaching a bar code label to an Ultrium tape cartridge . . . . . . . . . . . . . . . . . . . . . . . . 104
Proper Ultrium bar code label placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Attaching a bar code label to an SDLT/DLT tape cartridge . . . . . . . . . . . . . . . . . . . . . 105
Remote Management Interface login screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Remote Management Interface main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Status screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Move media screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Setup screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Library configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
SCSI configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Drive configuration screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
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72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
Functions screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
History screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DLT leader in correct position, hub, and door lock tab . . . . . . . . . . . . . . . . . . . . . . . . .
Faulty DLT leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SDLT buckle leaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating firmware using the Remote Management Interface . . . . . . . . . . . . . . . . . . . .
Troubleshooting flow chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product conformation label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser light caution label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exposure caution label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MSL6030/MSL5030/MSL5026, 2 hosts/2 drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Single MSL6060/MSL5060/MSL5052, 4 hosts/4 drives. . . . . . . . . . . . . . . . . . . . . . . .
Single MSL6030/MSL5030/MSL5026, 1 host/2 drives . . . . . . . . . . . . . . . . . . . . . . . .
MSL6060/MSL5060/MSL5052, 2 hosts/4 drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connectors and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MSL6030/MSL5030/MSL5026 standalone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MSL6060/MSL5060/MSL5052 standalone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reset switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
118
119
125
125
126
134
139
185
185
185
199
200
201
202
205
208
208
209
Tables
1 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Ultrium Tape Drive Capacity and Data Transfer Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3 DLT Tape Drive Capacity and Data Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 SDLT Tape Drive Capacity and Data Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5 Library Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
6 View Library Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
7 View SCSI Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
8 View Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
9 Media Label Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
10 Maintenance Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
11 Fault Symptom Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
12 Troubleshooting General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
13 Library Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
14 Laser Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
15 Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
16 Tabletop Model Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
17 Rackmount Model Mechanical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
18 Packed or Unpacked Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
10
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Contents
19
20
21
22
Operating Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Transit -- Short Term Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acoustic Noise Declared per ISO 9296 and ISO 7779 . . . . . . . . . . . . . . . . . . . . . . . . .
Schallemissionswerte - Werteangaben nach ISO 9296 und ISO 7779/
DIN 27779 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23 Regulatory and Product Safety Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
190
190
192
192
193
11
Contents
12
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
about this
guide
About this Guide
This user guide provides information to help you:
■
Become familiar with About
library
thiscomponents.
Guide
■
Install the library.
■
Configure the library.
■
Operate the front panel.
■
Use the remote management interface.
■
Perform maintenance procedures.
■
Troubleshoot the library.
“About this Guide” topics include:
■
Related Documentation, page 14
■
Conventions, page 14
■
Rack Stability, page 16
■
Getting Help, page 17
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
13
About this Guide
Related Documentation
In addition to this guide, HP provides corresponding user information:
■
HP StorageWorks MSL Series Pass-Through Mechanism Reference Guide
■
HP StorageWorks Network Storage Router User Guide
Conventions
Conventions consist of the following:
■
Document Conventions
■
Text Symbols
■
Equipment Symbols
Document Conventions
The document conventions included in Table 1 apply.
Table 1: Document Conventions
Element
Convention
Cross-reference links
Blue text: Figure 1
Key and field names, menu items,
buttons, and dialogue box titles
Bold
File names, application names, and
text emphasis
Italics
User input, command and directory
names, and system responses (output
and messages)
Monospace font
COMMAND NAMES are uppercase
monospace font unless they are case
sensitive
Variables
<monospace, italic font>
Website addresses
Blue, underlined sans serif font text:
http://www.hp.com
Text Symbols
The following symbols may be found in the text of this guide. They have the
following meanings.
14
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
About this Guide
WARNING: Text set off in this manner indicates that failure to follow
directions in the warning could result in bodily harm or death.
Caution: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or data.
Note: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Equipment Symbols
The following equipment symbols may be found on hardware for which this guide
pertains. They have the following meanings.
Any enclosed surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards. Enclosed
area contains no operator serviceable parts.
WARNING: To reduce the risk of personal injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network
interface connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors
into this receptacle.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
15
About this Guide
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. Contact with
this surface could result in injury.
WARNING: To reduce the risk of personal injury from a hot component,
allow the surface to cool before touching.
Power supplies or systems marked with these symbols indicate the
presence of multiple sources of power.
WARNING: To reduce the risk of personal injury from electrical
shock, remove all power cords to completely disconnect power
from the power supplies and systems.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manually handling material.
Rack Stability
Rack stability protects personnel and equipment.
WARNING: To reduce the risk of personal injury or damage to the
equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ In single rack installations, the stabilizing feet are attached to the rack.
■ In multiple rack installations, the racks are coupled.
■ Only one rack component is extended at any time. A rack may become
unstable if more than one rack component is extended for any reason.
16
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
About this Guide
Getting Help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our website: http://www.hp.com/support.
HP Technical Support
Note: For continuous quality improvement, calls may be recorded or monitored.
Call technical support at the nearest location. Telephone numbers for worldwide
technical support are listed on the HP website under support:
http://www.hp.com/support.
Be sure to have the following information available before calling:
■
Technical support registration number (if applicable)
■
Product serial numbers
■
Product model names and numbers
■
Applicable error messages
■
Operating system type and revision level
■
Name and revision of application software
HP Storage Website
The HP website has the latest information on this product, as well as the latest
drivers. Access storage at: http://www.hp.com/products/tapestorage. From this
website, select the appropriate product or solution.
HP Authorized Reseller
For the name of your nearest HP authorized reseller:
■
In the United States, call 1-800-345-1518.
■
In Canada, call 1-800-263-5868.
■
Elsewhere, see the HP website for locations and telephone numbers:
http://www.hp.com/support.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
17
About this Guide
18
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
1
Designed for backup operations with high-end networks and high-performance
servers, the HP StorageWorks MSL5000 and 6000 Series tape libraries are the
next generation performers in high-volume backup and archival service. The
libraries also feature high availability, maximum storage density, and easy
serviceability.
The library SCSI interface-to-host system supports Low Voltage Differential
(LVD). The tape drives and the robotics control functions each use separate SCSI
connections and SCSI ID addresses. Library SCSI I/O is provided through two
VHDCI-series, 68-pin, Micro-D SCSI connectors located at the rear of the unit
directly under each tape drive. Robotics SCSI I/O is provided through two
VHDCI-series, 68-pin, Micro-D SCSI connectors located on the library controller
board.
The remainder of this chapter describes the major components of the library,
including:
■
Models, page 20
■
Accessories, page 20
■
Tape Drives, page 21
■
Magazines, page 27
■
Power Supplies, page 28
■
Robotics, page 30
■
Library Controller Board, page 31
■
Factory-Defined Accessory PCI Slots, page 33
■
Front Panel Indicators, page 35
■
Multi Unit Library Systems, page 36
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
19
Introduction
Models
The MSL Series tape library family includes the following models:
■
Two-drive models:
— MSL6030
— MSL5030
— MSL5026
■
Four-drive models:
— MSL6060
— MSL5060
— MSL5052
Note: Two-drive models are 8.75 in (22.23 cm) in height, sometimes referred to as 5U.
Four-drive models are 17.50 in (44.45 cm) in height, sometimes referred to as 10U.
Any MSL Series tape library can operate as a standalone unit or can be installed in
a rack to form a larger integrated multi unit library configuration.
MSL6030/MSL5030/MSL5026 libraries contain up to two tape drives, two
removable tape cartridge magazines, and robotics capable of random or sequential
tape cartridge operation. MSL6060/MSL5060/MSL5052 libraries contain up to
four tape drives, four removable tape cartridge magazines, and robotics capable of
random tape cartridge operation.
Note: Throughout this manual, MSL6030/MSL5030/MSL5026 libraries will be
referred to as two-drive models. MSL6060/MSL5060/MSL5052 libraries will be
referred to as four-drive models.
Accessories
Contact your authorized service provider or visit the HP website at
http://www.hp.com/products/tapestorage for the most current list of accessories
that are available for an MSL Series library.
20
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Tape Drives
MSL Series tape libraries support up to four tape drives (see Figure 1). SCSI I/O
is accomplished through two VHDCI-series, 68-pin, Micro-D SCSI connectors
located at the rear of the library directly beneath each tape drive. The drives are
numbered beginning with 0: the first tape drive is Drive 0, the second is Drive 1,
etc.
2
1
2
1
4
1
2
Tape Drive 0
Tape Drive 1
3
4
3
Tape Drive 2
Tape Drive 3
Figure 1: Library tape drive locations
Caution: It is critical to ensure that the media you use matches the format of
your tape drive. Cleaning cartridges and formatted data cartridges are unique
for each drive technology. Damage may occur if inappropriate media is used
in tape drives.
Note: If using mixed media, ensure your software application supports it.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
21
Introduction
Ultrium Tape Drives
The Ultrium tape drive is a high-performance streaming tape drive that uses
Linear Tape-Open (LTO) technology. An Ultrium 230 tape drive is capable of
storing up to 100 GB (native) or 200 GB (2:1 compression) of data per cartridge.
An Ultrium 460 tape drive is capable of storing up to 200 GB (native) or 400 GB
(2:1 compression) of data per cartridge. Access the HP StorageWorks Ultrium
Tape Drive User’s Guide from http://www.hp.com/support for more information
about its features and capabilities.
Table 2: Ultrium Tape Drive Capacity and Data Transfer Rate
Drive Model
Data Capacity
Sustained Data Transfer Rate
Ultrium 230
100 GB (native)
200 GB (compressed)
15 MB/sec (54 GB/hour)
30 MB/sec (108 GB/hour)
Ultrium 460
200 GB (native)
400 GB (compressed)
30 MB/sec (108 GB/hour)
60 MB/sec (216 GB/hour)
Note: Compressed capacity assumes a 2:1 compression ratio.
Ultrium Tape Cartridges
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information. Also see Maintaining
Tape Cartridges on page 123.
Caution: HP Ultrium tape drives require special cleaning cartridges and data
cartridges formatted specifically for HP Ultrium. To avoid damage to your tape
drive, it is critical to use appropriate cleaning cartridges, and properly
formatted data cartridges.
22
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Approved media will have the Ultrium format trademark which indicates that the
media has passed Ultrium format compliance testing (see Figure 2).
Figure 2: HP Ultrium 460 format trademark
For best results, always use HP branded media. The following tape cartridges are
approved for the library’s Ultrium tape drives:
■
HP Ultrium Data Cartridge
— C7972A (400 GB)
— C7971A (200 GB)
■
HP Ultrium Universal Cleaning Cartridge
— C7978A
Note: Ultrium generation 2 cartridges (C7972A) can read and write to Ultrium
generation 1 cartridges (C7971A). However, Ultrium generation 1 cartridges can only
read and write to other Ultrium generation 1 cartridges.
Caution: Do not bulk erase Ultrium formatted cartridges. This will destroy
pre-recorded servo information and make the cartridge unusable.
Make it a practice to visually inspect your tape cartridges when loading or
removing them from your tape library. Taking a few minutes to check the
condition of your cartridges will lower the risk of repeated failures and help
ensure uninterrupted backup.
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive, it may in turn damage the drive,
potentially requiring drive replacement.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
23
Introduction
Note: For information on labeling tape cartridges, see Labeling Tape Cartridges on
page 103.
DLT and SDLT Tape Drives
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information. Also see Maintaining
Tape Cartridges on page 123.
Access the HP StorageWorks DLT Tape Drive Reference Guide from
http://www.hp.com/support for more information about the DLT tape drive
features and capabilities.
Table 3: DLT Tape Drive Capacity and Data Transfer Rate
Drive Model
DLT8000
Data Capacity
40 GB (native)
80 GB (compressed)
Sustained Data Transfer Rate
3 MB/sec (21.6 GB/hour)
6 MB/sec (43.2 GB/hour)
Note: Compressed capacity assumes a 2:1 compression ratio.
The SDLT tape drive is a high-capacity, high-performance streaming tape drive
that uses Laser Guided Magnetic Recording (LGMR) technology to maximize the
amount of data that can be stored on a tape. An SDLT 320 tape drive is capable of
storing up to 160 GB (native) or 320 GB (2:1 compression) of data per cartridge.
Access the HP StorageWorks SDLT Tape Drive Reference Guide from
http://www.hp.com/support for more information about its features and
capabilities.
24
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Table 4: SDLT Tape Drive Capacity and Data Transfer Rate
Drive Model
Data Capacity
Sustained Data Transfer Rate
SDLT 110/220
110 GB (native)
220 GB (compressed)
11 MB/sec (39.6 GB/hour)
22 MB/sec (79.2 GB/hour)
SDLT 160/320
160 GB (native)
320 GB (compressed)
16 MB/sec (57.6 GB/hour)
32 MB/sec (11.5 GB/hour)
Note: Compressed capacity assumes a 2:1 compression ratio.
DLT Tape Cartridges
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information.
The following tape cartridges are approved for the library’s DLT tape drives:
■
HP DLT IV Data Cartridge
— C5141F
■
HP DLT Cleaning Cartridge
— C5142A
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
25
Introduction
SDLT Tape Cartridges
Note: In addition to the information provided in this manual, refer to the
documentation provided with your media for more information.
The following tape cartridges are approved for the library’s SDLT tape drives:
■
HP SDLT Data Cartridge
— C7980A (220-320 GB)
■
HP SDLT Cleaning Cartridge
— C7982A
Caution: SDLT tape drives require special cleaning cartridges and data
cartridges formatted specifically for SDLT. To avoid damage to your tape drive,
it is critical to use appropriate cleaning cartridges, and properly formatted
data cartridges. Do not use DLT Tape I, DLT Tape II, DLT Tape III, or DLT Tape
IIIXT data cartridges, or DLT cleaning cartridges with SDLT tape drives.
Make it a practice to visually inspect your tape cartridges when loading or
removing them from your tape library. Taking a few minutes to check the
condition of your cartridges will lower the risk of repeated failures and help
ensure uninterrupted backup.
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive, it may in turn damage the drive,
potentially requiring drive replacement.
Note: For information on labeling tape cartridges, see Labeling Tape Cartridges on
page 103.
26
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Magazines
MSL Series tape libraries contain two or four removable tape cartridge magazines
that are accessible through the front doors (see Figure 3).
1
2
1
1
2
2
1
2
Left Magazine(s), with integrated mail slot
Right Magazine(s)
Figure 3: Library magazines
Looking from the front of the library, each left tape magazine includes a mail slot,
which is accessible when that magazine door is open. When this mail slot pivots
forward, you can insert or remove a single tape without having to unlock, remove,
and reinventory the magazine. If a full tape cartridge magazine is required, the
library can be reconfigured to recognize each mail slot as a standard data slot. The
right tape magazine contains fixed cartridge slots (no mail slot feature), so it
retains its full capacity at all times.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
27
Introduction
Note: The slots and mail slots are numbered beginning with 0: the first slot is Slot 0,
the second is Slot 1, etc.
Power Supplies
MSL Series tape libraries support one or two power supplies that are accessible
from the rear of the unit (see Figure 4). These auto-ranging power supplies are
capable of using any nominal AC voltage between 100 VAC and 240 VAC power,
at 50 Hz or 60 Hz, and are easily removed without requiring special tools.
Power to the library is supplied through AC connectors at the rear panel of each
power supply receiver. Library power is normally controlled from the graphical
user interface (GUI) touch screen; however, a manual power disconnect switch is
located at the rear of each power supply.
Caution: The power supply is generally not to be removed by the operator.
Hazardous voltage is present in the cavity if the power cord is not removed. If
a faulty power supply exists, contact your authorized service provider.
For the four-drive models, two power supplies are supported to provide
redundancy for mission critical operations. Both power supplies share the load
under normal operating conditions, but if one of the power supplies fails, the
remaining power supply assumes the full load (see Figure 4 on page 29).
28
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
1
2
3
Power On LED (lights up after touching the 4
front panel display)
5
Power Supply Release Latch
6
Power Switch
Power Supply
AC Power Cord(s)
Power supply bracket
Figure 4: Library power supplies
Note: For the four-drive models, the left AC power receptacle is for the bottom power
supply. The right AC power receptacle is for the top power supply.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
29
Introduction
Robotics
MSL Series tape library robotics consist of a cartridge shuttle, motor hardware,
motor drives, and other support electronics (see Figure 5). The four-drive models
also contain a vertical axis mechanism that enables the robotics to travel between
the upper and lower tape cartridge magazines. These robotics are capable of
picking and placing tapes throughout a 180-degree arc that consists of the tape
drives, tape cartridge magazines, and an optional Pass-Through Mechanism
(PTM).
The cartridge shuttle assembly includes a mounted bar code reader for scanning
labeled tape cartridges installed in the magazines and tape drives.
Note: Both full bar code reader scan and physical scan are conducted each time the
library is initially powered up, or each time a tape magazine is accessed using normal
operational modes.
In four-drive models, the robotic-PTM interface is at the lower vertical axis PTM
elevator position only.
Figure 5: Library robotics (top cover removed)
30
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Library Controller Board
The library controller board contains a single microprocessor and associated logic
devices to control all robotics operations and manage overall library functions.
The microprocessor enables the SCSI interface between the library and the host
system.
Note: The SCSI terminator must always be connected to the library controller board for
proper operation when configured as standalone or master.
The library controller board is installed in a card cage at the rear of the library and
can be serviced with a #1 Phillips screwdriver (see Figure 6). If a replacement
controller board is needed, contact your authorized service provider. Step-by-step
procedures will be included with the replacement.
Note: For MSL Series libraries, the library controller board must be installed in the
right-hand slot of the card cage area (upper card cage area for the four-drive models).
The remaining slots on the library do not support the connections that are required for
the library controller board to operate correctly.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
31
Introduction
.
1
2
Library Controller Board
Factory-Defined Accessory PCI Slots (up to 5)
Figure 6: Library controller board
32
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Factory-Defined Accessory PCI Slots
MSL Series tape libraries contain one or two rear-access card cages, and one or
two 32-bit, 33-MHz Compact PCI backplanes (see Figure 7). These backplanes
contain the plug-in connectors for a library controller board, and up to five
optional HP-defined PCI add-in cards.
Caution: Use of non-HP qualified PCI option cards can damage your MSL
Series library and will void product warranty. Follow all installation,
configuration, and operating instructions shipped with the option card
upgrade kit.
Note: The library controller board must be installed in the right slot of the card cage
area (upper card cage area for the four-drive models).
Pwr.
Serial
Ethernet
Link/
Act
Fibre
Channel
1
0
LVD/SE SCSl
Pwr.
Serial
Ethernet
Link/
Act
Fibre
Channel
1
0
LVD/SE SCSl
1
2
Library Controller Board
3
Optional Embedded Fibre Channel Board
Factory-Defined Accessory PCI Slots (up to
5)
Figure 7: Library card cages
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
33
Introduction
Embedded Network Storage Router (Optional)
Some library models ship with an optional embedded Network Storage Router in
the slot next to the library controller board.
This board provides bidirectional connectivity in a Fibre Channel Switched Fabric
supporting Fibre Channel and SCSI devices. See Optional Fibre Channel Card on
page 203 for additional information on configuring and using the optional Fibre
Channel board.
34
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
Front Panel Indicators
The library front panel indicators consist of the following:
■
Viewing window—Lets you visually check the internal operations of the
library.
■
GUI touch screen—Manually operated to set up and configure the library.
■
Library status LED—Displays the library operational status of the library.
1
1
2
3
2
Viewing Window
GUI Touch Screen
Library Status LED
3
Figure 8: Library front panel
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
35
Introduction
Multi Unit Library Systems
MSL Series tape libraries can be stacked in a scalable combination with additional
two-drive and four-drive models to form a multi unit library configuration.
Through use of a rear-mounted Pass-Through Mechanism (PTM), all libraries in a
multi unit library configuration can operate together as a single virtual library
system. Stacked libraries are interconnected through their rear panel Ethernet
connections to a supplied LAN hub that mounts to the rack enclosure. The LAN
hub also provides a wide area network (WAN) connector when libraries are
combined in their maximum stacked height.
A maximum of four four-drive models or eight two-drive models can be
connected together in this manner. Any combination of eight libraries, not
exceeding 40 Units (40U) in total stacked height, can also be used. A multi unit
library configuration appears as a single library to the host computer system and
application software. For multi unit applications, the top library becomes the
master unit and all other libraries are slave units.
WARNING: The PTM continues to function each time a slave library is
physically removed from the rack enclosure configuration during normal
library operation. Refer to the HP StorageWorks MSL Series Pass-Through
Mechanism Reference Guide for detailed installation, configuration, and
operation information.
The library robotics can pick and place tape cartridges into a movable elevator that
encompasses the full length of the PTM. In this manner, individual tapes can be
passed up or down between the libraries contained in the multi unit library
configuration under the master library control. Robotics access to the PTM is
located at the rear of the library beneath the PTM cover (see Figure 9 on page 37).
36
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Introduction
1
1
2
2
1
2
PTM Interface Connector
PTM Mounting Cover (removal required for PTM installation)
Figure 9: Library PTM mounting location
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
37
Introduction
38
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Installation
2
This chapter explains how to install an HP StorageWorks MSL Series tape library.
Sections in this chapter include:
■
Setting Up the Tabletop Model, page 40
■
Converting a Tabletop Model to a Rackmount Model, page 41
■
Setting Up the Rackmount Model, page 42
■
Applying Power to the Library, page 47
■
Cabling for SCSI Configurations, page 49
Note: Be sure to keep and store all shipping materials from your MSL Series tape
library for potential future use.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
39
Installation
Setting Up the Tabletop Model
Library tabletop models require no mechanical assembly for mounting (see
Figure 10). Place the library on a desk, table, or other stable, horizontal surface.
Make sure the cooling grills at the front and the fans at the rear of the library are
not obstructed. Allow 18 inches (50 cm) of clearance at the front and rear for
magazine and hot-plug tape drive access without the need to reposition the library.
Note: To reduce tabletop clearance requirements, temporarily move the library
forward or rearward to access the hot-plug drive shoes and magazines, respectively.
18"
(50 cm)
18"
(50 cm)
Figure 10: Tabletop model clearances (two-drive model shown)
40
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Installation
Converting a Tabletop Model to a Rackmount Model
To make a tabletop library ready for rack enclosure installation:
1. Remove the rubber feet.
2. Remove the cover.
3. Attach the inner rails to the library using the supplied Allen wrench and
screws. Tighten the screws until snug.
4. Proceed to “Setting Up the Tabletop Model.”
Figure 11: Converting a tabletop model (four-drive model shown)
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
41
Installation
Setting Up the Rackmount Model
WARNING: To reduce the risk of personal injury or damage to the
equipment, be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ In single rack installations, the stabilizing feet are attached to the rack.
■ In multiple rack installations, the racks are coupled.
■ Only one rack component is extended at any time. A rack may become
unstable if more than one rack component is extended for any reason.
Setting up the rackmount model requires a template, rack enclosure slide rails, and
two people or a mechanical lift to physically install the library in a rack enclosure.
To set up the rackmount model:
1. Use the template that shipped with the library to mark the location of the
mounting hardware on the mounting rails of the rack enclosure (see
Figure 11). The black dots along the sides of the template indicate the top of
a U.
MSL6060
MSL5060
MSL5052
MSL6030
MSL5030
MSL5026
Figure 12: Library template (9000 rack enclosure shown)
42
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Installation
Note: For HP rack system/e and AlphaServer H9A rack enclosures, refer to the
appropriate rack rail adapter kit.
2. Remove the template and then attach the rails using the supplied fasteners (see
Figure 12). The front rail brackets are threaded to directly accept screws. The
rear brackets are not threaded and require cage/clip nuts in the rack enclosure
rear vertical rails.
Note: Refer to the Compaq Rack Products Reference Guide for detailed cage nut
installation instructions on 7000/9000/10000 racks.
Note: Fully tighten the front rail screws. Leave the rear rail screws “finger tight” to
prevent binding when mounting the library.
a. Fully extend the slide rails 1 on both sides of the rack enclosure until they
lock.
b. Slide the inner guide rail 2 as far as possible to the front of the rail
assembly.
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Installation
2
1
Figure 13: Installing the rails
3. Install the two slide-on clip nuts (previously marked using the template, two
holes above the top bracket screw holes) on each of the front rack enclosure
vertical rails (Figure 13).
WARNING: Two people should perform the next step. Make certain, when the
library is fully extended, that a force of 20% of the rack enclosure’s weight, but
not more than 57 pounds (26 kg), applied in any direction other than
upwards, does not cause the rack enclosure to overbalance.
Caution: The library is heavier toward the tape drive end (rear).
4. Using two people, lift the library and visually align the inner and intermediate
slide rails.
5. Carefully insert the library’s inner slide rails 3 into the extended intermediate
slide rails 2 (see Figure 14).
6. Slide the library into the rack enclosure until the rail locks are engaged.
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WARNING: A rack enclosure might become unstable if more than one library
is extended for any reason. Extend only one library at a time.
7. Push in on the rail locks to release the library and slide the library completely
into the rack enclosure.
8. Fully tighten the rear rail screws.
Figure 14: Installing the library (two-drive model shown)
9. Remove the tape to open the doors for installation.
10. Remove and discard the pull-tabs used to block the latch mechanism.
Note: Do not close the doors. You must have access to the two retaining screws to
complete the installation. (If necessary, see Chapter 4, “Operation,” for information on
how to manually open the library doors.)
11. With the doors open, secure the front panel to the rack enclosure using the two
retaining screws (see Figure 15). Close the doors.
You can now cable the library.
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Installation
1
1
2
2
1
2
Left Retaining Screw
Right Retaining Screw
Figure 15: Securing the library
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Installation
Applying Power to the Library
To apply power to the library (see Figure 16):
1. Connect each supplied power cord 1 to each power supply receptacle.
Note: The left-hand AC power receptacle is for the bottom power supply. The
right-hand AC receptacle is for the top power supply. (four-drive models only).
2. Toggle each power switch 2 on.
Note: You can remove the appliqué from the GUI touch screen by catching one corner
and carefully lifting it.
3. Press anywhere on the graphical user interface (GUI) touch screen 3 to
activate the display and turn the library on.
Note: The SCSI terminator must always be connected to the library controller board for
proper operation if the library is configured as a master or standalone.
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Installation
3
2
1
Figure 16: Applying power to the library (four-drive rackmounted library shown)
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Installation
Cabling for SCSI Configurations
This section describes supported SCSI cable configurations for the library.
Note: MSL Series libraries support SCSI cable configuration for one to four hosts and
one to four tape drives. Contact your authorized reseller for a list of supported
configurations.
The following SCSI configurations are detailed in this section:
■
Two tape drives, dual host system (MSL6030/MSL5030/MSL5026).
■
Four tape drives, dual host system (MSL6060/MSL5060/MSL5052).
Note: Host cables are not supplied with the MSL Series library.
See Appendix D, “Configuration Examples” beginning on page 197 for a
complete listing of potential configurations.
Supported SCSI Cables
Note: For optimum performance, a maximum of one tape drive per SCSI bus is
recommended for Ultrium 460 tape drives.
Each of the tape drives and the library controller constitute an independent SCSI
target. When any two or more devices are connected to the same SCSI bus, each
separate SCSI device must be assigned a unique SCSI ID. For information on
assigning SCSI IDs, see “Library Configuration,” on page 53.
Note: SCSI IDs are set at the factory. If you want to change any of the firmware
defaults, you can do so using the GUI touch screen.
To connect a library to a host system, the host system must have at least one Wide
LVD controller and the appropriate driver software.
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Installation
Two Tape Drives, Dual Host System
Figure 17 shows a typical SCSI cable configuration for a library with two tape
drives installed using a dual host system.
1
3
2
1
3
1
2
3
SCSI Terminator
To Library Controller Board
To Host System
Figure 17: MSL6030/MSL5030/MSL5026 library SCSI cable configuration (two
tape drives, dual host system)
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Four Tape Drives, Dual Host System
Figure 18 shows a typical SCSI cable configuration for a library with four tape
drives installed using a dual host system.
1
2
5
4 1
5
3
4
1
2
3
SCSI Terminator
0.5 m jumper cables
RS-232 diagnostic cable (for service
only)
4
5
To Host System
0.25 m or 0.5 m jumper cable
Figure 18: MSL6060/MSL5060/MSL5052 library SCSI cable configuration (four
tape drives, dual host system)
Note: Daisy-chaining Ultrium 460 drives is not recommended due to degraded
performance.
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Installation
Caution: The short, 9.8-inch (0.25m) jumper cables 5 are designed for this
use only. Stretching either one to reach the library controller board can
damage the cable. Use the longer 19.8-inch (0.5m) cable 2 to connect the
tape drive and the library controller board.
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Library Configuration
3
This chapter explains how to configure an HP StorageWorks MSL Series tape
library for normal operation. Sections in this chapter include:
■
Changing Default Configuration Settings, page 54
■
Setting a SCSI ID, page 55
■
Setting Up a Reserved Slot, page 58
■
Configuring the Network Settings, page 64
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Library Configuration
Changing Default Configuration Settings
For most applications, you do not have to change the default settings; however, if
you do need to change a configuration setting, use the procedures provided in the
following sections. If you are uncertain whether you need to change a setting,
contact your authorized service provider.
Configuration settings that might need to be changed include:
■
Setting a SCSI ID
■
Setting Up a Reserved Slott
■
Configuring the Network Settings
Change configuration settings using the graphical user interface (GUI) touch
screen. For a complete description of how the GUI touch screen works, see
Chapter 4, “Operation,” on page 67.
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HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Library Configuration
Setting a SCSI ID
Each tape drive installed in the library requires a unique SCSI ID. The information
provided in this section shows you how to set a SCSI ID.
To set a SCSI ID:
1. Turn the library on and wait until the Power-On Self Test (POST) concludes
and the Status screen is displayed.
2. Select the Menu option.
3. If necessary, enter the appropriate password. See the section on “Front Panel
and Media Security Locks” on page 71 for instructions on how to set
passwords.
4. Select SCSI in the Edit Options area to display the following screen.
Figure 19: SCSI option selection screen (two-drive model shown)
Note: You can move to the next sequential SCSI options screen by touching the ▼.
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Library Configuration
For example, to set the Drive 0 Bus ID to 3:
a. Select the box next to the text “Drive 0 Bus ID:.” The resulting screen (see
Figure 20) displays the current Drive 0 Bus ID along with the new value
that you request.
Figure 20: Drive 0 bus ID screen
b. Touch the block that contains the number 3. This places your request into
the New data field.
c. Touch the Save option to confirm your request. A confirmation screen is
displayed (see Figure 21).
Figure 21: SCSI ID confirmation screen
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Library Configuration
d. Touch OK to confirm. A new SCSI ID now appears in the Drive 0 Bus ID
data field (see Figure 22).
Figure 22: Drive 0 bus ID data field screen (two-drive model shown)
5. Repeat this procedure to set any remaining SCSI IDs.
6. Touch the Back button repeatedly to return to the Main menu screen.
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Library Configuration
Setting Up a Reserved Slot
Use this option to designate one or more tape cartridge data storage slots as a
cleaning slot, or to reduce the number of storage elements visible to the
application software (for licensing reasons).
Note: Reserved slots may be incompatible with some application software.
Reserved Slot Numbering
Standard tape cartridge slots are numbered from the front of the magazine to the
rear (see Figure 23 through Figure 26). If you reserve one slot, it becomes
Cleaning Slot #0 in the last slot of the last magazine. Additional reserved slots
continue in this front-to-rear pattern.
1
#11
4
1
2
#24
#23
#22
#21
#20
#19
#18
#17
#16
#15
#14
#13
#12
#10
#9
#8
#7
#6
#5
#4
#3
#2
#1
#0
Cleaning Slot #2
Cleaning Slot #1
3
4
2
3
Cleaning Slot #0
Mail Slot (Left Magazine Only, If Configured)
Figure 23: Reserved slot locations, SDLT/DLT (MSL5026)
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Library Configuration
1
4
#13
#28
#12
#27
#11
#26
#10
#25
#9
#24
#8
#23
#7
#22
#6
#21
#5
#20
#4
#19
#3
#18
#2
#17
#1
#16
#0
#15
2
3
#14
1
2
Cleaning Slot #2
Cleaning Slot #1
3
4
Cleaning Slot #0
Mail Slot (Left Magazine Only, If Configured)
Figure 24: Reserved slot locations, Ultrium (MSL6030/MSL5030)
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Library Configuration
1
#36
4
1
2
#49
#48
#47
#46
#45
#44
#43
#42
#41
#40
#39
#38
#37
#35
#34
#33
#32
#31
#30
#29
#28
#27
#26
#25
Cleaning Slot #2
Cleaning Slot #1
3
4
2
3
Cleaning Slot #0
Mail Slot (Left Magazine Only, If Configured)
Figure 25: Reserved slot locations, lower module, SDLT/DLT (MSL5052)
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Library Configuration
1
4
#42
#57
#41
#56
#40
#55
#39
#54
#38
#53
#37
#52
#36
#51
#35
#50
#34
#49
#33
#48
#32
#47
#31
#46
#30
#45
#29
#44
2
3
#43
1
2
Cleaning Slot #2
Cleaning Slot #1
3
4
Cleaning Slot #0
Mail Slot (Left Magazine Only, If Configured)
Figure 26: Reserved slot locations, lower module, Ultrium (MSL6060/MSL5060)
To reserve a slot:
1. On the Menu screen, touch the Library option in the Edit Options area.
2. On the Library options screen, press the ▼ to scroll to the screen that
contains the Total Reserved Slots option (see Figure 27).
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Library Configuration
Figure 27: Total reserved slots screen
3. Press the associated box next to the Total Reserved Slots option. A numeric
keypad is displayed (see Figure 28).
Figure 28: Reserved slots numeric keypad screen
4. Enter the number of slots to reserve and then press Save to confirm your
change. On the resulting confirmation screen (see Figure 29), press OK to
save.
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Library Configuration
Figure 29: Total reserved slots confirmation screen
5. Press the Back button repeatedly to return to the Main menu screen.
Note: Your choice takes effect the next time you boot the library.
Note: Changes to this option may require reconfiguring the software application in
order to accommodate the change in storage slots.
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Library Configuration
Configuring the Network Settings
The library automatically obtains an IP address from a DHCP server when the
library is powered up. The library also supports user-specified fixed addresses
through the front panel. To set a fixed address:
1. On the Menu screen, touch Network in the Edit Options area. The IP
Address Determination screen appears (see Figure 30).
Figure 30: IP address determination screen
2. Touch the IP Address Determination option (see Figure 30) and then the
User Specified IP Address option (see Figure 31).
Figure 31: User-specified IP address screen
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3. Touch OK to confirm your selection.
4. Touch each IP Address option and then use the keypad to enter each IP
address (see Figure 32).
5. Save and confirm your selections.
Figure 32: Fixed IP address screen
6. Press the Back button repeatedly to return to the Main menu screen.
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Library Configuration
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Operation
4
This chapter describes how to operate an HP StorageWorks MSL Series tape
library. Sections in this chapter include the following:
■
Front Panel, page 68
■
Library Display Screens and Options, page 73
■
Menu Selections, page 82
■
Inserting and Removing Tape Cartridges, page 99
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
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Operation
Front Panel
The front panel of the library includes the following (see Figure 33):
■
Magazine doors (left- and right-hand)
■
Graphical user interface (GUI) touch screen
■
Library status LED
■
Viewing window
1
2
1
2
3
4
5
3
4
5
1
2
3
Left-hand Magazine Door
Viewing Window
GUI Touch Screen
4
5
Library Status LED
Right-hand Magazine Door
Figure 33: Library front panel
Magazine Doors
The magazine doors have both an electrical release (via the GUI touch screen) and
a manual release. It is always recommended that you open the magazine doors
using the GUI touch screen. However, if the GUI touch screen fails, or if the
magazines need to be accessed when power is off, you can manually open the
magazine doors by pushing a small metal pin or paper clip into the mechanical
releases (see Figure 34).
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Operation
Caution: The magazine doors must only be opened manually in an
emergency. Failure to follow normal procedures can cause data loss and
equipment damage.
Note: The library may not perform a complete inventory each time a magazine is
manually removed and then replaced using the emergency release.
1
1
2
2
Left-hand Magazine Door Release
Library Status LED
3
1
3
2
3
Right-hand Magazine Door Release
Figure 34: Magazine door mechanical releases (emergency access)
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Operation
Indicators
The library front panel indicators consist of a GUI touch screen and a library
status LED (see Figure 35 and Table 5).
1
2
1
GUI Touch Screen
Library Status LED
2
Figure 35: Library indicators
Table 5: Library Status LED
Indicator
70
Description
Solid green
The library is operating correctly under normal conditions.
Flashing green
The library is operating correctly; however, a change is
being made on the GUI touch screen that interrupts the
current library operation (off-line).
Solid amber
The library is in a fault state as detailed by the error
message on the GUI touch screen.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Operation
Front Panel and Media Security Locks
The following security features are available to help you avoid accidental
interruption of library operation.
GUI Touch Screen
The GUI touch screen offers three levels of security (see Figure 36):
■
User Level 1—allows access to the mail slot(s).
■
User Level 2—allows magazine access, mail slot access, SCSI options,
diagnostics, and lets you move media.
■
Service—allows access to the administrative menu that lets you view/edit
library and SCSI options.
Note: The library ships with a default service password of 5566.
Figure 36: Password levels
Each password is represented by four decimal digits that are stored in NVRAM in
a range of 0001 to 9999.
Note: 0000 is used to disable password verification for each level.
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Operation
Enabling a password at a lower level re-enables disabled higher levels to that
value. As a result, prior to accessing any higher level operation, you are prompted
first to enter the new higher level password.
You can also use a higher level password to gain access to a lower level operation.
For example, use the Service password to access the Move Media operation.
Using the Service password to access the Menu option also gives full access
(without validating) to the Service operations.
Note: To restore passwords if forgotten, use Set User Defaults using the MSL Utility and
diagnostic cable. Note that any configuration that was previously set will be lost. If
necessary, record all configuration settings before resetting the password.
Caution: Do not use Set Factory Defaults or library damage may occur.
Host System
Media can also be reserved by software running on the host. The library provides
no GUI touch screen override for this command. Usually, exiting the host software
restores media access. In the event of host failure, you can restore media access by
cycling the library power.
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Operation
Library Display Screens and Options
The library GUI touch screen displays graphics and text characters in the form of
easy-to-understand messages. Graphics and text messages, along with their
functions, are described in this section.
Initialization Screen
When power is first applied to the library, a series of Power-On Self Test (POST)
diagnostics are performed. After the POST completes, the following initialization
screen appears during the library inventory and scalability configuration.
Figure 37: Initialization screen
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Operation
Library Status Screen
After the POST executes successfully and the library initialization completes
(approximately 45 seconds), the following library Status screen appears:
2
1
Figure 38: Library status screen (two-drive model shown)
1
2
Technical Support Information Option
LCD Contrast Controls (reset on power-up)
The library Status screen lets you select the following options:
74
■
Technical Support Information (HP logo)
■
Mail Slot Access
■
Magazine Access
■
Move Media
■
LCD Contrast Controls
■
Power
■
Status
■
Online/Offline
■
Menu
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Operation
Technical Support Information
Selecting this option via the HP logo displays HP-specific technical support
assistance information, including the HP StorageWorks and the HP technical
support websites (see Figure 39).
Figure 39: Technical support information screen
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Operation
Mail Slot Access (Left-hand Magazines Only)
Select this option to display the Mail Slot Access screen (Figure 40). This option
provides access to a mail slot while the library remains powered up. Note that a
mail slot is reserved for the first tape cartridge slot in a left-hand magazine, and
can be password protected or fully disabled. If the mail slot is disabled, this menu
button is absent. On four-drive models, solenoids restrict access to the selected
mail slots.
Figure 40: Mail slot access screen (four-drive model shown)
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HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Operation
Magazine Access
Select this option to display the Magazine Access screen (Figure 41). For
two-drive models, this option lets you gain access to the left or right-hand
magazine doors separately, or both magazine doors for tape cartridge placement or
removal. For four-drive models, this option provides access to the upper-left,
lower-left, or right-hand magazines separately, or both magazine doors for tape
cartridge placement or removal.
Note: The Magazine Access option can be password protected.
Figure 41: Magazine access screen (two-drive model shown)
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Operation
Move Media
Select this option to display the Move Media screen (see Figure 42). The Move
Media option lets you remove a cartridge from a tape drive, a data slot in any
magazine, or a mail slot in a left-hand magazine. This option also lets you load
and unload tape cartridges from the installed tape drives.
See the section on “Replacing a Cleaning Cartridge in a Reserved Slot” on
page 131 for detailed removal information.
Caution: To reduce the risk of drive damage, use DLT, SDLT, and Ultrium
cleaning cartridges only in their respective drive types.
Caution: Remove media from all drives and slots prior to library transport.
Figure 42: Move media screen (two-drive model shown)
GUI Contrast Controls
Select these options to increase or decrease the contrast of the GUI display (see
Figure 38). Incremental steps are set by adjusting the GUI contrast controls from
the library Status screen. Incremental steps can range from 0 to 31 depending on
your preference. These settings are volatile and are restored to default values upon
reboot or power cycling.
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HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Operation
Power
Select this option to initiate a library power-down operation. After a successful
power-down, a confirmation message appears (see Figure 43).
Note: The library moves the shuttle assembly to the parked position before powering
down. This position is a prerequisite for any library transport.
Figure 43: Power-down confirmation message screen
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Operation
Status
Select this option to display an information Status screen (Figure 44). From this
screen, touch a magazine icon to display detailed information about the cartridges
in that magazine. Touch a drive icon to view drive ID information, cleaning
information, tape cartridge information, and drive status.
Figure 44: Status screen (four-drive model shown)
Online
Selecting this option places the library online or offline.
Note: The library automatically comes online after a power-up initialization. You can
use this option to place the library offline.
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Operation
Menu
Selecting this option lets you view, configure, and use the library (Figure 45). The
Menu option displays three distinct areas:
■
View System Data
■
Utilities
■
Edit Options
For a complete description of these areas, see the section on “Menu Selections” on
page 82.
Figure 45: Menu screen
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Operation
Menu Selections
This section describes the three Menu areas:
■
View System Data
■
Edit Options
■
Utilities
View System Data Area
The View System Data area lets you select the following screens:
■
Library Options
■
SCSI Options
■
Network Options
■
Library Info
■
Cartridge Map
Library Options
Selecting this option lets you view the library settings. These settings are defined
from the Library option in the Edit Options area (see Figure 46 on page 83).
Note: You can move to the next subsequent Library Options screen by selecting the ▼
button.
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Figure 46: View library options screen
Table 6 lists and describes the available Library options.
Table 6: View Library Options
Option
Description
Library Remains Offline After
Power-up Initialization
Library does not go online after power-up initialization. You
must select the Online option from the Menu screen on the GUI
touch screen. The default is Disabled.
Auto Power-Up An Installed
Drive After Timeout
Enables a tape drive to be automatically powered up (after a
delay), after replacing a tape drive if you do not explicitly power
up the tape drive from the GUI touch screen. The default is
Enabled.
Unload Mode
Lets you determine whether a SCSI MOVE MEDIUM command
is interpreted as Implicit or Explicit. If Implicit, the library
unloads a tape drive before attempting to move a cartridge from
that tape drive. If Explicit, the host must issue a SCSI UNLOAD
command to a tape drive before each MOVE MEDIUM
command that removes a cartridge from that tape drive. The
default is Implicit.
Total Reserved Slots
Lets you reduce a specified number of slots at the rear of a
magazine. Some host software imposes size limits on library
magazines for licensing purposes, and does not operate with a
library that exceeds the licensed size. The default is 0.
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Operation
Table 6: View Library Options (Continued)
Option
Description
Auto Clean Mode
Lets you enable an automatic tape drive cleaning cycle. To use
this option, you must have reserved a slot for a cleaning
cartridge using the Total Reserved Slots option. The default is
Disabled.
Drive and Slot Numbering
Lets you specify whether SCSI elements in the library displays
with either zero based or one based. Note that this only affects
the GUI touch screen, not the actual SCSI element addresses.
The default is Zero Based.
Library Mode
Lets you set the robotics operating mode to Random, Sequential
Drv0, Sequential Drv n (two or more drives), or Sequential Split.
Sequential Drive n and Sequential Split require two or more
drives in the library. Sequential mode is not available with
multi-module configurations. The default is Random.
Sequential Mode
Sequential Mode is locally controlled. Sequential operations
begin with any cartridge loaded into Drive 0. The library
monitors the drive status, and when the host unloads a cartridge
from the drive, it returns the cartridge to the magazine, and then
loads the next cartridge in magazine numerical order. This
operation continues until all cartridges have been loaded, or
until an empty slot is encountered. Two options are available:
Normal (same as Library Mode above) and Recirculate. Instead
of stopping after the cartridge in the last slot for the drive has
been unloaded by the host, Recirculate mode continues the
operation by loading the first cartridge for the drive.
Recirculation will continue until an empty slot is encountered, or
the operator unloads the tape using the GUI touch screen.
LCD Contrast Adjust
The LCD contrast controls let you increase or decrease the
contrast of the LCD display. The incremental steps are set by
adjusting the LCD Contrast Adjust option from the Library
option. Incremental steps can range from 0 to 31 depending on
your preference. The default is 16.
Mail-Slot Mode
Lets you enable or disable the mail slot(s) in a library. For the
two-drive models, the default is Mail Slot Enabled. For the
four-drive models, the default is Both Mail Slots Enabled.
Barcode Label Size
Lets you limit the length of the bar code label. Possible settings
are 1 through 8. The default is 8.
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Table 6: View Library Options (Continued)
Option
Description
Barcode Label Assignment
Lets you specify the alignment of a bar code label. The options
are Left or Right. When used in conjunction with the Barcode
Label Size option, this option strips unwanted trailing characters
(left alignment) or leading characters (right alignment). The
default is Left Align.
Barcode Label Check Digit
Lets you specify whether to enable or disable the verification of a
check digit character in the bar code label. The default is
Disabled.
Barcode Reader
Lets you enable or disable the bar code reader retries option.
The default is Retries Enabled.
Module Configuration
Lets you configure a library for Standalone, Master, or Slave
operation. The default is Standalone.
Library Auto Power-On Mode
Lets you enable or disable an automatic library power-on after a
power loss without the need to touch the GUI screen. The default
is Enabled.
SCSI Options
Selecting this option lets you view the settings defined from the SCSI option in
the Edit Options area (see Figure 47).
Note: You can move to the next sequential SCSI Options screen by selecting the ▼. To
return to the previous SCSI Options screen, select the ▲ or Back button to return to the
Menu screen.
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Figure 47: View SCSI options screen (two-drive model shown)
Table 7 lists and describes the available SCSI Options selections. (See Library
tape drive locations on page 21 for an illustration of the drive numbering scheme.)
Table 7: View SCSI Options
Option
86
Description
Drive 0 Bus ID
Lets you set the SCSI addresses of drive 0. The designators
Drive 0 (outer tape drive) through Drive n refer to the first
through nth drives, counting from right to left starting with
the master unit in a scaled Library system. Default is 1.
Drive 1 Bus ID
Lets you set the SCSI addresses of drive 1. The designators
Drive 1 (inner tape drive) through Drive n refer to the
second through nth drives, counting from right to left
starting with the master unit in a scaled Library system.
Default is 2.
Drive 2 Bus ID
(four-drive models
only)
Lets you set the SCSI addresses of drive 2. The designators
Drive 2 (lower, outer tape drive) through Drive n refer to
the third through nth drives, counting from right to left
starting with the master unit in a scaled Library system.
Default is 3.
Drive 3 Bus ID
(four-drive models
only)
Lets you set the SCSI addresses of drive 3. The designators
Drive 3 (lower, inner tape drive) through Drive n refer to
the fourth through nth drives, counting from right to left
starting with the master unit in a scaled Library system.
Default is 4.
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Table 7: View SCSI Options (Continued)
Option
Description
Library SCSI Bus ID
Lets you set the SCSI addresses for the library robotics. The
default is 0.
Library SCSI Bus Parity
Lets you enable or disable the library robotics SCSI bus
parity checking. The default is Enabled.
Mail Slot Access
This option controls access to the mail slot and media
removal. “Prevent Allow” Command Inhibits allows access
to the mail slot via the GUI control panel and allows
media removal. “Prevent Allow” Command Ignored
prevents access to the mail slot and removal of media. This
option is used for some backup applications. The default is
“Prevent Allow” Command Inhibits.
SCSI Mode
Defines the loader as SCSI-2 or SCSI-3. The default is
SCSI-3.
Unit Attention
Reporting
Lets you select reporting of all or only one stacked-unit
attention conditions. If set to Report All, the unit reports all
unit attention conditions in sequence; if set to Report One,
the unit reports only the highest priority condition. The
default is Report All.
Init Element Status
Lets you specify the library’s response to the SCSI
INITIALIZE ELEMENT STATUS command. The
possible settings are No Inventory, Force Inventory, and
Force Label Scan. The default is Force Inventory.
Test Unit Ready
Reporting
Lets you specify the response to a TEST UNIT READY
command if the library is in Sequential Mode. The
possible settings are Standard or Custom. The default is
Custom.
Device Capability Page
Length
Lets you choose between two lengths of the mode
sense/select device capabilities page (SCSI page 1Fh),
which are Short (14 bytes) and Long (18 bytes), to
accommodate different SCSI device implementations of
this page. The default is Short (14 bytes).
Transport Element
Base Address
Lets you set the base address for the robotics mechanism.
The default is 0x0.
Storage Element
Base Address
Lets you set the base address for the magazine slots. The
default is 0x20.
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Table 7: View SCSI Options (Continued)
Option
88
Description
Transfer Element
Base Address
Lets you set the base address for the tape drives. The
default is 0x1E0.
Import/Export Element
Base Address
Lets you set the base address for the mail slot. The default
is 0x1C0.
Product Identification
(PID)
Lets you specify the response of the library’s robotics to the
SCSI INQUIRY command in the Product Identification
field. The default is MSL5000 Series or MSL6000 Series,
depending on the model.
Vendor Identification
(VID)
Lets you specify the response of the library’s robotics to the
SCSI INQUIRY command in the Vendor Identification
field. The default is HP.
Post Recovered Errors
Lets you specify whether or not recovered errors are
posted. The default is Disabled.
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Table 7: View SCSI Options (Continued)
Option
TapeAlert Mode
Description
Specifies conditions for logging and reporting the
following Tape Alert data options. The default is
Unconditionally Generate Recovered Error.
— Logging Disabled: Inhibits the logging feature.
— No Exceptions: The library must not report
information exceptions.
— Generate Unit Attention: Reports information
exceptions with a Unit Attention sense key and an
ASC/ASCQ of 5D/00.
— Conditionally Generate Recovered Error: Reports
information exceptions with a Recovered Error
sense key and an ASC/ASCQ of 5D/00, if
Recovered Error Reporting is enabled.
— Unconditionally Generate Recovered Error:
Unconditionally reports information exceptions
with a Recovered Error sense key and an
ASC/ASCQ of 5D/00.
— Generate No Sense: Reports information
exceptions with a No Sense sense key and an
ASC/ASCQ of 5D/00.
— Report on Unsolicited Request Sense: Reports
information exceptions with a No Sense sense
key and an ASC/ASCQ of 5D/00, only in
response to an unsolicited REQUEST SENSE
command.
Abort Move Status
Lets you specify the SCSI response while aborting a SCSI
command. The possible settings are Busy or Not Ready.
The default is Not Ready.
Door Open Response
Lets you specify the SCSI response when a library door is
open. The settings are Ready or Not Ready. The default is
Not Ready.
Initiate Wide Data
Transfer Negotiation
Lets you enable the library to initiate a SCSI synchronous
and wide data transfer negotiation with the host. The
settings are Do Not Initiate or Initiate. The default is Do
Not Initiate.
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Table 7: View SCSI Options (Continued)
Option
Description
Data Transfer Speed
Lets you set the robot or library SCSI data transfer rate to
Synchronous, 10 MB/sec, Synchronous, 5 MB/sec, or
Asynchronous Only. The default is Synchronous, 10
MB/sec.
Report Element Type
The default is Disabled.
Fast Terminate
Sequence
The default is Disabled.
Network Options
Selecting this option lets you view the settings defined from the Network option
in the Edit Options area (see Figure 48). Table 8 on page page 91 lists and
describes the available options.
Note: There are no firmware default settings for networks. Contact your network
administrator for specific information on connecting the library to your network.
Figure 48: Default view network options screen
Note: The IP Address, IP Mask, IP Gateway, and DNS Server become available after
selecting User Specified IP Address from the Network screen under Edit Options.
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Table 8: View Network Options
Option
Description
IP Address
Determination
Lets you obtain an IP address from a DHCP server or set a
user specified IP address.
IP Address
Lets you select an IP Address.
IP Mask
Lets you select an IP Mask.
IP Gateway
Lets you select an IP Gateway.
DNS Server
Lets you select a DNS server address.
Library Info
Selecting this option lets you display the Miscellaneous Library Info screen
(Figure 49). This screen displays the library’s firmware revision, the local IP and
Ethernet address that is currently in use, the unit serial number, and the library’s
power-on hours.
Figure 49: View library info screen
Cartridge Map
Selecting this option provides you with a layout of the slots and cartridges that are
currently being used in the library. Bar code labels are displayed if enabled and in
use.
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Figure 50: Cartridge map screen (two-drive model shown)
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Edit Options Area
The Edit Options area lets you select the following screens:
■
Library
■
SCSI
■
Network
■
Passwords
Library
Selecting this option lets you define the Library options used to configure the
library for your specific needs (see Figure 51). Table 6 on page page 83 lists and
describes the available options.
Note: You can move to the subsequent Library screen by selecting the ▼.
Figure 51: Edit library options screen
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Operation
SCSI
Selecting this option lets you define the SCSI options used to configure the library
for your specific needs (see Figure 52). Table 7 on page page 86 lists and
describes the available options.
Note: You can move to the subsequent SCSI screen by selecting the ▼.
Figure 52: Edit SCSI options screen
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Network
Selecting this option lets you define the Network options used to configure the
library for your specific needs (see Figure 53). Table 8 on page page 91 lists and
describes the available options.
Figure 53: Edit network options screen
Passwords
Selecting this option lets you define the Password options used to configure the
library for your specific needs (see Figure 54). For information on library security
features and password levels, see “Front Panel and Media Security Locks” on
page 71.
Figure 54: Edit passwords options screen
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Utilities Area
The Utilities area lets you select the following screens:
■
Maintenance
■
Diagnostics
■
Factory
■
Security Level
Maintenance
Selecting this option lets you perform system maintenance on the library (see
Figure 55):
Figure 55: Maintenance screen
The Maintenance menu options are described in Chapter 6, “Maintenance”,
beginning on page 121.
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Diagnostics
Selecting this option lets you perform a system calibration on available
components (see Figure 56). Available options are dependent on the specified user
level.
The Diagnostics menu options are described in Chapter 7, “Troubleshooting”
beginning on page 137.
Figure 56: Diagnostics screen (four-drive model shown)
Note: The Vertical Calibration button is only available on four-drive models.
Factory
The Factory menu options are intended for use by factory personnel only.
Caution: Unauthorized use of the Factory option could render the library
inoperable.
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Security Level
Selecting this option lets you select passwords for a security level (see Figure 57).
Note: The library ships with a default Service password of 5566.
Note: Setting a value 0000 for a given level disables that level.
Figure 57: Security level screen
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Inserting and Removing Tape Cartridges
Unless you are using the mail slot(s), a tape magazine must be removed from the
library to remove or insert tape cartridges. Make sure the slot you want to use is
not already reserved for a tape cartridge that is now in a tape drive. The safest way
to do this is to unload all tape drives before removing a magazine. You can unload
all the tape drives either through your host system software or by using the
LOAD/UNLOAD command from the Library Option menu.
Note: Do not add more tape cartridges to the library than its rated slot capacity.
Caution: Ultrium and SDLT/DLT tape drives require special cleaning cartridges
and data cartridges formatted specifically for the drive technology. To avoid
damage to your tape drive, it is critical to use appropriate cleaning cartridges
and properly formatted data cartridges. Contact an HP authorized dealer or
sales representative for current compatibility and availability.
Removing Magazines
Library magazine removal is a manual operation. Access the magazines using the
Magazine Access option from the library Status screen. This option lets you open
the left- or right-hand magazine doors separately, or all magazine doors at the
same time. After opening the appropriate magazine door, pull the magazine out
from the library chassis (see Figure 58).
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Operation
1
2
1
1
2
2
1
2
Left-hand Magazine(s)
Right-hand Magazine(s)
Figure 58: Removing tape cartridge magazines
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Inserting Cartridges into a Magazine
A full left-hand magazine is shown in Figure 59. For two-drive models, the lowest
numbered tape cartridge slot 2 is the one closest to the front of the left-hand
magazine. For four-drive models, the lowest numbered tape cartridge slot 2 is the
one closest to the front of the upper-left magazine.
1
1
2
3
Tape Cartridge
Orientation for
Left-hand Magazine
Lowest Numbered
Tape Cartridge Slot
Highest Numbered
Tape Cartridge Slot
3
2
Figure 59: Inserting a tape cartridge (left-hand magazine, DLT shown)
Insert tape cartridges so that the bar code labels are facing outward (see
Figure 59).
Note: Handle and store tape cartridges in a clean, dust-free environment. Refer to the
documentation provided with your tape cartridges for additional information.
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Using Mail Slots (Left-hand Magazines Only)
Mail slots are used only with host system software that supports this feature. The
mail slot feature lets you insert or remove a single tape without removing the
entire magazine. The benefit of using a mail slot is that the magazine does not
need to be reinventoried. Access the mail slots using the Mail Slot Access option
from the library Status screen. This option lets you open a left-hand magazine
door for mail slot access. After opening a left-hand magazine door, pivot the mail
slot forward to insert a tape cartridge (see Figure 60).
Note: Mail slots must be enabled (firmware default) using the Mail Slot Mode option
from the Edit Library Options menu. See Table 6 for more information.
Note: Disabling a mail slot allows it to be used for an additional data slot, but this may
be incompatible with some host software applications.
1
1
1
Mail Slot Holder
Tape Cartridge
2
Figure 60: Left-hand magazine mail slot (two-drive model shown)
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Labeling Tape Cartridges
Caution: The misuse and misunderstanding of bar code technology can result
in backup and restore failures. To ensure that your bar codes meet HP’s quality
standards, always purchase them from an approved supplier and never print
bar code labels yourself. For more information, refer to the order form
provided with the library, as well as the Bar Code Label Requirements,
Compatibility and Usage white paper available from
http://www.hp.com/support.
Attaching a bar code label to each tape cartridge enables the library and
application software to identify the cartridge quickly, thereby speeding up
inventory time. Make it a practice to use bar code labels on your tape cartridges.
Your host software may need to keep track of the following information and the
associated bar code:
■
Date of format or initialization
■
Tape’s media pool
■
Data residing on the tape
■
Age of the backup
■
Errors encountered while using the tape (to determine if the tape is faulty)
Ultrium Labels
Ultrium tape cartridges have a recessed area located on the face of the cartridge
next to the write-protect switch. Use this area for attaching the adhesive-backed
bar code label (see Figure 61). Do not apply labels onto the cartridge except in this
designated area.
Caution: The bar code label should be applied as shown in Figure 61 with the
alphanumeric portion facing the hub side of the tape cartridge. Never apply
multiple labels onto a cartridge, as extra labels can cause the cartridge to jam
in a tape drive.
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Figure 61: Attaching a bar code label to an Ultrium tape cartridge
To ensure successful operation of your tape library, place the bar code label
entirely within the recessed area, ensuring that no part of the label is outside of it
(seeFigure 62).
Figure 62: Proper Ultrium bar code label placement
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SDLT and DLT Labels
SDLT and DLT tape cartridges have a front slide slot located on the face of the
cartridge next to the write-protect switch (see Figure 63 shows) Use this slot for
inserting the bar code label by sliding it into the slot.
Caution: Do not apply labels onto the top, bottom, sides, or back of the
cartridge as this may cause damage to the tape drive, or interfere with reliable
operation.
Figure 63: Attaching a bar code label to an SDLT/DLT tape cartridge
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Operation
Media Label Identifiers
Be sure to use the proper bar code labels for your drive technology. Table 9 lists
the identifier that is found at the end of 7- or 8-character SDLT and Ultrium bar
code labels.
Caution: To ensure that your bar codes meet HP’s quality standards, always
purchase them from an approved supplier and never print bar code labels
yourself. For more information, refer to the order form provided with the
library, as well as the Bar Code Label Requirements, Compatibility and Usage
white paper available from http://www.hp.com/support.
Table 9: Media Label Identifiers
Cartridge Type
106
Density
Label Identifier
DLT
40/80 GB
Either nonexistent, D, C, or E
SDLT
110/220 GB
S or S1
SDLT
160/320 GB
S or S2
Ultrium 230
100/200 GB
L1
Ultrium 460
200/400GB
L2
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Remote Management
Interface
5
Many of the same operations performed from the front panel can also be
performed remotely using the Remote Management Interface. Sections in this
chapter include:
■
Overview, page 108
■
Accessing the Remote Management Interface, page 109
■
Using Menu Buttons, page 112
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Remote Management Interface
Overview
The Remote Management Interface lets you monitor and control your automated
tape library from any terminal connected to your network or via the World Wide
Web. The Remote Management Interface hosts a dedicated, protected Internet site
that displays a graphical representation of your library.
After establishing a connection to the library, open any Web browser and enter the
IP address of the library.
Note: Be sure that proxy server settings in your browser are disabled.
This internet site can be accessed using either Microsoft Internet Explorer (3.0 or
higher) or Netscape (3.0 or higher). The Remote Management Interface shows the
overall status of the library at a glance, and presents a control panel for making
adjustments and viewing details down to the cartridge level.
To use the Remote Management Interface, you must have the following available:
■
A 10 BaseT Ethernet Network
■
An available IP address (either Internet or local)
■
A host computer with COM port (initial setup and alternative maintenance
procedures only)
■
A computer with a Web browser installed that has access to your network
Two configurations for the Remote Management Interface are available:
■
World Wide Accessible
■
Local Area Network
To configure the Remote Management Interface you must set the IP addresses.
(For information on setting IP addresses, see “Configuring the Network Settings”
on page 64.)
Caution: Some options of the Remote Management Interface take the library
offline. This active mode can interfere with host-based application software,
causing data loss. Ensure that the library is idle before attempting to perform
any remote operations that will take the library offline.
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Accessing the Remote Management Interface
To access your library remotely, the library must be in the ready mode to establish
communications with the Remote Management Interface. If you are unable to
access the unit with your browser, verify the library is not being operated locally.
1. Type the IP address in the Location field of your Web browser, and press
Enter.
The browser connects to the Remote Management Interface and displays a
login prompt.
Figure 64: Remote Management Interface login screen
2. Enter your level 1 or level 2 password in the appropriate field and click Login.
Note: The default level 1 password is 1. The default level 2 password is 2. The level 1
password only allows use of passive features, such as viewing library status.
Use the MSLUtil.exe diagnostic utility and the serial interface to change the default
passwords.
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Remote Management Interface
Figure 65: Remote Management Interface main screen
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Remote Management Interface
3. Click on the library to access the Status screen (see Figure 66).
Figure 66: Status screen
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Remote Management Interface
Using Menu Buttons
The Remote Management Interface menu buttons include:
■
Status
■
Move Media
■
Setup
■
Functions
■
History
Status
Click the Status button to view a display of itemized status information for the
library in general, and for each drive. Scroll down to view additional information.
You can configure two browser settings from this screen:
■
Auto refresh: off /1 min / 2 min / 5 min
This setting ensures that the status of your library displayed on the browser
remains current.
■
Inventory Display: Logical / Physical
This setting enables you to display your library either logically (drives and
slots are grouped separately) or physically (drives and slots are grouped by
library module), depending on your preference.
Information available from this screen:
112
■
Library Status
■
Drive Status (Summary)
■
Full Drive Status is available through the Full Drive Status button
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Remote Management Interface
Move Media
Caution: Do not move tapes while library application software is running.
Fatal software faults may occur.
This button allows you to move a selected cartridge to a target drive or cartridge
slot.
Figure 67: Move media screen
1. Specify the source slot and destination.
2. Click Execute the Move.
A screen appears warning you that selecting Confirm causes the library to go
offline during the move media operation. After the move media operation
completes, a completion message appears.
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Remote Management Interface
Setup
Click Setup for button-and-browser controls that let you set library, SCSI, and
drive configuration options, also available on the Menu > Edit Options area of
the tape library GUI.
Figure 68: Setup screen
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Library Configuration
Click Library Config to set basic library parameters.
Figure 69: Library configuration screen
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Remote Management Interface
SCSI Configuration
Click SCSI Config to SCSI mode and Tape Alert parameters.
Figure 70: SCSI configuration screen
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Remote Management Interface
Drive Configuration
Click Drive Config to set the SCSI IDs of the drives.
Figure 71: Drive configuration screen
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Remote Management Interface
Functions
The Functions pages present button-and-browser controls of selectable files.
Figure 72: Functions screen
Scroll down for additional dialogue boxes corresponding to the following
functions:
118
■
Drive cleaning operation
■
Timed or Free running library diagnostic
■
Library flash operation
■
Reset the Library
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Remote Management Interface
History
Click History to list files that you can display or download. Scroll down for
additional menus.
Figure 73: History screen
When you select a file, a Save As window appears, letting you select a network
destination for the download. When you select Display Trace, the log will display
through the browser.
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Remote Management Interface
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Maintenance
6
This chapter includes procedures for:
■
Using the Library Maintenance Menu, page 122
■
Maintaining Tape Cartridges, page 123
■
Running a Cleaning Cartridge, page 127
■
Replacing a Cleaning Cartridge in a Reserved Slot, page 131
■
Updating Firmware, page 133
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Maintenance
Using the Library Maintenance Menu
You can use the library Maintenance menu to perform system maintenance.
Access this menu from the GUI touch screen by selecting Menu > Utilities >
Maintenance. Table 10 lists the available options.
Table 10: Maintenance Menu
Option
Description
Clean Drive
Cleans a drive by selecting the drive to
be cleaned, and the slot or mailslot
where the cleaning cartridge is located.
Replace Drive
Deactivates a drive prior to its removal.
Drive Format
Formats a tape once the density and
compression settings have been selected.
Park Drives
Parks all drives prior to transporting the
library.
Set User Defaults
Restores the library to its firmware
default settings.
Force Reconfiguration
Forces library to reconfigure based on
current or new SCSI elements.
Reboot Library
Reboots the library.
Flash Drive From Tape
Downloads firmware from a selected
tape to a selected drive.
Flash Drive From SCSI
Prepares DLT drives for a SCSI firmware
upgrade.
Eject Tape From Drive
Terminates any on-going operations in
the selected drive, and attempts to eject
the cartridge.
Note: This function should be used as a
last resort to retrieve a cartridge from a
drive.
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Maintenance
Maintaining Tape Cartridges
Note: In addition to the information provided in this section, refer to the documentation
provided with your media for more information.
Make it a practice to visually inspect your tape cartridges when loading or
removing them from your library. Taking a few minutes to check the condition of
your cartridges will lower the risk of operation and drive failures and help ensure
uninterrupted backup.
Repeated drive failures may indicate defective tapes. Tapes need to be inspected
and replaced if they have been dropped, damaged, or used with a failed drive. To
determine if the tapes have been damaged:
■
Gently shake the tape cartridge to verify that no internal parts are rattling,
indicating that they may be loose.
■
Look at the tape cartridge to check for any obvious cracks or other physical
damage. Look for broken or missing parts.
Caution: Always discard damaged tape cartridges. If a defective tape
cartridge is loaded into a tape drive, it may in turn damage the drive
potentially requiring drive replacement.
Do not use cartridges with:
■
Tape or leaders that have been touched with bare fingers, as this may transfer
oils to the tape head.
■
Labels used on the top, bottom, sides, or back of the cartridge. Use the label
slot or recess only.
■
More than one label applied, as extra labels can cause the cartridges to jam in
the tape drive.
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Maintenance
Ultrium Cartridges
Caution: Do not bulk erase Ultrium formatted cartridges. This will destroy
pre-recorded servo information, and make the cartridges unusable.
DLT and SDLT Cartridges
In addition to the general inspection listed on page 123, you can further determine
if DLT or SDLT tapes have been damaged by doing the following:
■
Verify that the spring-loaded hub (2 in Figure 74 on page 125) is centered
within the circular opening on the bottom of the tape cartridge.
■
Gently press the hub and make sure that it springs back into place.
■
Visually inspect the tape for a broken, unseated, or misaligned tape leader (1
in Figure 74 on page 125 and Figure 76 on page 126). If the loop at the end of
the leader is not presented correctly, the drive can fail to engage, or drop, the
leader. If used, a dropped leader cartridge can damage the drive.
Also check for these faulty leaders (see Figure 75 on page 125):
— Swallowed leaders - the leader is completely wound around into the
cartridge, leaving no loop for the buckling link to catch.
— Torn leader loops - the loop is torn creating an opening, and the
buckling link fails to grab the loop, failing to transport the tape into
the drive.
— Creased leader loops - the loop is stuck and the cartridge leader
cannot unwind into the drive. As the drive leader’s buckling link
engages the cartridge leader loop, it can detach the loop, and drag it
into the drive causing damage.
To check the leader position:
Press in the door lock (3 in Figure 74 on page 125) to release the cartridge
door. While pressing in the door lock, push the tab down to open the door. Be
careful not to touch the tape after opening the door. Ensure that the leader is in
the correct position (1 in Figure 74 on page 125 and Figure 76 on page 126).
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Maintenance
1
3
2
Figure 74: DLT leader in correct position, hub, and door lock tab
Swallowed Leader
Torn Leader Loop
Creased Leader Loop
Figure 75: Faulty DLT leaders
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Maintenance
Worn (Do Not Use)
Good
Figure 76: SDLT buckle leaders
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Maintenance
Running a Cleaning Cartridge
Use the Clean Drive menu option contained in the Maintenance submenu of the
Utilities area on the front panel display to clean tape drives installed in HP
StorageWorks MSL Series tape library.
Caution: Only perform the Clean Drive menu option when the library displays
a message informing you that a tape drive needs cleaning. Excessive,
unrequested cleaning can damage the tape drives.
Caution: Ultrium and SDLT/DLT tape drives require special cleaning cartridges
and data cartridges formatted specifically for the drive technology. To avoid
damage to your tape drive, it is critical to use appropriate cleaning cartridges
and properly formatted data cartridges. Contact an HP authorized dealer or
sales representative for current compatibility and availability.
Note: Backup application software must be compatible with the library autoclean
feature to avoid robot command conflicts.
Note: HP does not support preventive autocleaning operation.
Because the cleaning cartridge is abrasive, you should not use it unless the
message “Use Cleaner” appears on the front panel display. There are three ways
to manage the cleaning of the installed tape drives:
■
Automatically, by application software.
■
Automatically, by enabling Auto Clean Mode.
■
Manually, by selecting the Clean Drive menu option from the Maintenance
submenu on the front panel display.
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Maintenance
Automatically Running a Cleaning Cartridge
You can configure the library so that it automatically runs the cleaning cartridge
mode. After a tape drive that needs cleaning completes an unload operation, it
sends a cleaning needed message to the library. This activates an automatic
cleaning cycle if the cleaning cartridge slot has been reserved, Auto Clean Mode
has been selected from the Library Options menu, and the appropriate cartridge
technology is loaded.
To configure the library to use Auto Clean Mode, do the following:
1. Reserve a cleaning cartridge slot. (See “Setting Up a Reserved Slot” on
page 58 for more information.)
2. Enable Auto Clean Mode. (See “Library Display Screens and Options” on
page 73 for more information.)
Manually Running a Cleaning Cartridge
A cleaning cartridge can be installed and run from one of three locations:
■
The Mail Slot—This location has the advantage of not needing to remove a
magazine to use a data cartridge slot, or to reserve a cleaning cartridge slot.
■
A Tape Cartridge Slot—This location requires removing a magazine to insert
a cleaning cartridge in a tape cartridge slot, and then removing it after
cleaning.
■
The Cleaning Slot—This location requires reserving the last tape cartridge
slot for exclusive use as a cleaning cartridge slot. The advantage with this
method is that the cleaning cartridge is stored in the library and is always
available for use. It needs to be handled only when it expires and needs to be
replaced. (See “Setting Up a Reserved Slot” on page 58 for more
information.)
Running a Cleaning Cartridge from a Mail Slot
1. Insert a cleaning cartridge into a Mail Slot (see Using Mail Slots (Left-hand
Magazines Only) on page 102).
2. Select the Clean Drive menu option from the Maintenance submenu on the
front panel display.
3. Select Source and then Mail Slot in the Source Element Type box.
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Maintenance
4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press
Drive in the Destination Element Type box to sequence through the
available tape drive choices. You can also use the Decimal Keypad to enter
the tape drive number directly.
5. When the source and destination entries are correct, select Execute Clean.
6. When the cleaning cycle completes, the library returns the cleaning cartridge
back to a Mail Slot. To remove the cleaning cartridge, select Mail Slot Access
from the library Status screen.
Running a Cleaning Cartridge from a Tape Cartridge Slot
1. Insert a cleaning cartridge into an appropriate tape cartridge slot (Slot 0, for
example). See Using Mail Slots (Left-hand Magazines Only) on page 102.
2. Select the Clean Drive menu option from the Maintenance submenu on the
front panel display.
3. Select Source. If the default entry is not the slot with the cleaning cartridge,
press Slot in the Source Element Type box to sequence through the available
cartridge slots. You can also use the Decimal Keypad to enter the slot number
directly.
4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press
Drive in the Destination Element Type box to sequence through the
available tape drive choices. You can also use the Decimal Keypad to enter
the tape drive number directly.
5. When the source and destination entries are correct, select Execute Clean.
6. When the cleaning cycle completes, the library returns the cleaning cartridge
back to the tape cartridge slot. To remove the cleaning cartridge, select
Magazine Access from the library Status screen.
Running a Cleaning Cartridge from a Cleaning Slot
1. Reserve a cleaning tape cartridge slot. (See “Setting Up a Reserved Slot” on
page 58 for more information.)
2. Install a cleaning cartridge in a reserved slot.
3. Select the Clean Drive menu option from the Maintenance submenu on the
front panel display. Note that the Source window defaults to the cleaning slot
(Cln’g Slot 0).
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Maintenance
4. Select Cleaning. If the default entry is not the tape drive to be cleaned, press
Drive in the Destination Element Type box to sequence through the
available tape drive choices. You can also use the Decimal Keypad to enter
the tape drive number directly.
5. When the destination entry is correct, select Execute Clean.
6. When the cleaning cycle completes, the library returns the cleaning cartridge
back to the cleaning cartridge slot (Cln’g Slot 0). To remove the cleaning
cartridge, select Magazine Access from the library Status screen.
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Maintenance
Replacing a Cleaning Cartridge in a Reserved Slot
A message will appear on the front panel display when the cleaning cartridge has
expired. Examine the library Status screen to make sure that the cleaning
cartridge has been unloaded from the tape drive to the reserved slot. If not, then
unload it to the mail slot using the Move Media menu option from the library
Status screen.
Note: A cleaning cartridge can be removed and replaced by removing a right
magazine, or by using a mail slot in a left magazine.
Replacing a Cleaning Cartridge in a Right Magazine
1. Select Magazine Access from the library Status screen.
2. Remove the appropriate right magazine from the library.
3. Remove the expired cleaning cartridge from the last tape cartridge slot. Mark
it as EXPIRED, and properly dispose of it.
4. Place a new cleaning cartridge in the last tape cartridge slot of a right
magazine.
5. Replace the appropriate right magazine.
Replacing a Cleaning Cartridge in a Mail Slot
1. Select the Move Media menu option from the library Status screen.
2. Select Source and then press Cleaning Slot in the Source Element Type box.
3. Select Destination and then press Mail Slot in the Destination Element
Type box.
4. Select Execute Move to place the cleaning cartridge in a Mail Slot.
5. When the move completes, press the Back button to access the default front
panel display.
6. Select Mail Slot Access from the library Status screen, and then remove the
expired cleaning cartridge. Mark it as EXPIRED, and properly dispose of it.
7. Place a new cleaning cartridge in a Mail Slot.
8. Select the Move Media option from the library Status screen.
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Maintenance
9. Select Source and then press Mail Slot in the Source Element Type box.
10. Select Destination and then press Cleaning Slot in the Destination Element
Type box.
11. Select Execute Move to put the new cleaning cartridge in a mail slot.
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Maintenance
Updating Firmware
Note: Before upgrading firmware, be sure to generate a support ticket using HP
StorageWorks Library & Tape Tools (see page 175). The resulting information may be
helpful to your service provider in resolving potential issues that may have prompted the
firmware upgrade.
MSL Series tape libraries can be flashed using HP StorageWorks Library and
Tape Tools (L&TT), the Remote Management Interface, or the MSLUtil.exe
diagnostic utility and diagnostic cable.
Checking the Firmware Revision
Before downloading new firmware, check your current firmware revisions, and
compare them to the latest available revisions at http://www.hp.com/support, or
through L&TT. You can check your current firmware revisions from the GUI
touch screen. Select Menu > View System Data > Library Info.
Using the Remote Management Interface
To update the firmware using the Remote Management Interface, you need a LAN
connection to the library, or an Ethernet connection to the World Wide Web.
1. Login to the Remote Management Interface.
Note: See “Remote Management Interface” on page 107 for additional information
on setting up and using the Remote Management Interface.
2. Click on Functions.
3. Scroll down to Library Flash Operation.
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133
Maintenance
Figure 77: Updating firmware using the Remote Management Interface
4. Select Flash Library from Remote File or Flash Library from Local File.
Note: If you select Flash Library from Local File, the *.bin file must be copied to the
/upload directory, which is located on the library at the IP Address/upload.
5. Click Start the Flash. The library firmware automatically updates.
6. The library will reboot. Verify that the firmware level has been updated
successfully by selecting the Library Info button from the View System
Data area of the GUI to view the Firmware Revision.
Using HP StorageWorks Library & Tape Tools
HP StorageWorks Library & Tape Tools may already be installed on your host. If
not, you can download it from http://www.hp.com/support/tapetools.
Online help and instructions are included with the utility.
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Maintenance
Using a Serial Connection
To update the firmware using the MSLUtil.exe you will need:
■
MSLUtil.exe and the proper version of firmware, available for download from
the HP website at http://www.hp.com/support.
■
Cable assembly, serial RJ11 to DB9
■
PC with available serial port
Firmware Flashing Procedure
1. Install the MSLUtil.exe on the PC.
2. Copy the firmware image (*.bin) into the same directory that the MSLUtil.exe
was installed.
3. Connect the library diagnostic port to the PC using the supplied cable
assembly.
4. Start the MSLUtil.exe.
5. Click Connect, select the PC serial port that the cable assembly is connected
to, and then click OK.
6. Click Download > Browse. Navigate to the directory with the firmware
image *.bin.
7. Click OK. The library firmware automatically updates.
Note: If the flash process does not complete, select a lower baud rate option, available
under the Connect window, and try again.
8. The library will reboot. Verify that the firmware level has been updated
successfully by selecting the Library Info button from the View System
Data area of the GUI to view the Firmware Revision.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
135
Maintenance
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HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
7
This chapter describes how to identify and resolve the problems that can cause an
HP StorageWorks MSL Series tape library to malfunction. Sections in this chapter
include:
■
Identifying Platform Problems, page 138
■
Performing Error Recovery, page 139
■
Troubleshooting General Problems, page 169
■
Using Diagnostic Support Tools, page 175
■
Running Library Diagnostic Tests, page 176
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137
Troubleshooting
Identifying Platform Problems
An incorrect installation or configuration can cause platform problems. In this
case, the library appears to be operating normally, but no data can be
interchanged, or performance is poor. You also might or might not get an error
code on the graphical user interface (GUI) touch screen. To identify an error
caused by this type of problem, check your installation and configuration setup.
See Chapter 7, “Installation”, beginning on page 39 for information on how to
correctly install and configure the library.
General drive errors usually result from a miscommunication between a library
processor and a tape drive processor, drive and tape interaction issues, or a
mechanical malfunction within the library. Both platform problems and general
tape drive errors display an error message and a Fault Symptom Code (FSC) on
the GUI touch screen. Use an FSC to report errors to your authorized service
provider, or in some cases, to determine a recovery procedure.
The library depends on several other components to operate correctly. Errors that
seem to be caused by the library often are a result of issues on the host, the
network cabling, or with the application software. When troubleshooting the
library, begin ruling out these components.
Your application software may need to be reconfigured or, in some cases,
reinstalled after you have installed additional drives or slots into the library.
Changing the number of magazines, number of reserved slots, or changing
between DLT and Ultrium magazines will also require changes to the software.
Some application software may require the purchase of additional add-on
components and/or licenses when increasing the number of storage slots or drives.
Contact your application software provider for more information, or if newly
installed storage slots are drives are not recognized by your application software.
Note: The library numbers drives and slots beginning with 0. Your software
application may number these items beginning with 1. Be aware of this difference in
numbering when troubleshooting the library.
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Troubleshooting
Performing Error Recovery
Figure 78 outlines the recommended steps for error recovery. You should follow
this chart in all cases.
FSCs are listed in Table 11 on page 140. For general library problems, see
Troubleshooting General Problems on page 169.
TROUBLESHOOTING
AND ERROR RECOVERY
ERROR, FAULT, MALFUNCTION
Determine Suspected Error Type
PLATFORM
No FSC displayed. Normal front
panel operation
GENERAL DRIVE/LIBRARY
FSC and ERP displayed on
GUI touch screen
Cycle the power
to the library
Follow the ERP on
GUI touch screen
Retry
Identify the FSC
Check configuration
Follow the suggested ERP
Check software configuration
Call Technical Support
Call Technical Support
CARTRIDGE ERROR
FSC might/might not be displayed
Cartridge will not eject
Normal operation impossible
Figure 78: Troubleshooting flow chart
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
139
Troubleshooting
Fault Symptom Codes (FSCs)
An FSC is accompanied by a descriptive message and instructions for clearing the
fault.
Note: If an error message appears that is not included in Table 11, write down the
fault code number and follow the recovery procedure. If the same error occurs again,
contact your authorized service provider. If you did not write down the fault code
number, you can retrieve it from the error log.
Table 11: Fault Symptom Codes
FSC
Message
ERP
Press the Enter button to reboot.
Attempt firmware upgrade.
Novram Update Error
(The firmware update failed.)
■
0501
Barcode Not Active Error
(The hardware could not detect a bar code
reader.)
■
Turn off power to the library and inspect
connectors and cables.
0901
OS Catastrophic Error
■
Press the Enter button to reboot.
0902
OS Task Exit Error
(TCP/IP data error)
■
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Check the ethernet connections on the
router for the master to slave(s)
communication.
0306
■
■
0A01
Invalid Ethernet (MAC) Address
(The library’s ethernet (MAC) address
stored in the non-volatile configuration is
not valid. The last three octets are either
0:0:0, or 255:255:255.)
■
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
0A02
Invalid IP subnet Mask
(255.255.255.255)
(The ethernet subnet mask stored in the
nonvolatile configuration is not valid 255.255.255)
■
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure configuration options are set
correctly.
140
■
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
1001
Message
SCSI Firmware Error
(Internal SCSI task processing error.
Unexpected state or hardware status.)
ERP
■
■
■
1002
SCSI FIFO Empty
(The SCSI controller data FIFO is empty but
should contain more data bytes.)
■
■
■
1003
SCSI FIFO Error
(The SCSI controller data FIFO should be
empty but still contains data bytes.)
■
■
■
1004
SCSI Gross Error
(The SCSI controller detected a gross error
condition. Invalid SCSI bus phase or DMA
error.)
■
■
■
■
■
1005
Illegal SCSI Cnt Cmd
(Either an invalid command was sent to the
SCSI controller, or the controller was not in
the correct mode.)
■
■
■
■
■
■
Turn off power to the library and inspect
connectors and cables.
Check the SCSI cable connections to make
sure they are secured.
Make sure the library controller board has
SCSI termination.
Turn off power to the library and inspect
connectors and cables.
Check the SCSI cable connections to make
sure they are secured.
Make sure the library controller board has
SCSI termination.
Turn off power to the library and inspect
connectors and cables.
Check the SCSI cable connections to make
sure they are secured.
Make sure the library controller board has
SCSI termination.
Turn off power to the library and inspect
connectors and cables.
Ensure SCSI options are set correctly.
Check the SCSI cable connections to make
sure they are secured.
Make sure the library controller board has
SCSI termination.
Check host SCSI cable and connections.
Turn off power to the library and inspect
connectors and cables.
Check that application is certified to work
with your library and has up-to-date
patches.
Ensure SCSI options are set correctly.
Check the SCSI cable connections to make
sure they are secured.
Make sure the library controller board has
SCSI termination.
Check host SCSI cable and connections.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
141
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
ERP
1007
SCSI Invalid Element
(Internal SCSI task processing error. Invalid
element type was detected.)
■
1008
SCSI No Pending Int.
■
Turn off power to the library and inspect
connectors and cables.
1009
SCSI Invalid Int.
(The SCSI controller posted an invalid
interrupt status.)
■
Turn off power to the library and inspect
connectors and cables.
Check host SCSI cable and connections.
2004
Loader Not Ready
(Failed to fetch, stow, scan, move, pass
through, or loader detected invalid
command and aborted.)
■
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
2009
Door Open (status only)
(Door is forced open or door sensor
failed.)
■
Invalid user initiated operation. Select
parameters correctly and try again.
Make sure door(s) are closed.
Press the Enter button to clear the
message.
■
■
■
■
200C
Cart Inaccessible
(For a DLT drive, failed to operate drive
handle in unloaded state. For an SDLT
drive, indicates the tape is not in the
unloaded state. For an Ultrium drive,
indicates the tape is not ejected. Cartridge
in drive is not accessible from changer.)
■
■
■
■
■
200D
Drive In Error
(A general drive error detected by control
task)
■
■
■
200E
No Magazine
(Cannot move from changer. Element not
installed.)
■
■
■
142
Turn off power to the library and inspect
connectors and cables.
Check host SCSI cable and connections.
Invalid user initiated operation. Select
parameters correctly and try again.
Ensure drive is powered on.
Ensure the drive shows good status
through the drive status window.
Check the tape cartridge used in the last
operation for damage.
Reactivate drive using control panel
maintenance menu and reseat drive.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
Ensure the drive shows good status
through the drive status window.
Reseat drive.
Press the Enter button to clear the
message.
Invalid user initiated operation. Select
parameters correctly and try again.
Replace magazine.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
200F
Message
Removal Prevented
(Receive medium prevent removal from
drive for a fetch.)
ERP
■
■
■
■
■
■
2010
Ctl. Firmware Error
(Internal task processing error. Unexpected
event. SMX send or receive error.)
■
■
2030
Drive Timeout Error
(Cannot communicate with DLT drive.)
■
■
■
2080
Drive Code Update Command
Error
(Update code from SCSI or from tape
failed.)
■
■
■
■
Attempt to unload drive from software. If
fails, power off unit, disconnect from SCSI
bus, and retry operation.
Invalid host initiated operation. Check that
application is certified to work with your
library and has up-to-date patches.
Invalid user initiated operation. Select
parameters correctly and try again.
Check for firmware tape in drive.
Check for cleaning tape in drive.
Press the Enter button to clear the
message.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
Upgrade firmware if a newer revision
exists.
Check if the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen. Wait 20 seconds to
power back on.
Reseat drive.
Make sure that the firmware is the correct
file for this product.
Check if the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power back on.
Attempt firmware upgrade again.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
143
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
2081
Message
Move Command Failure
(Move command from or to drive slot
failed. Detected by control task.)
ERP
■
■
■
■
2090
Open Mail Slot Fault
(Door open sensor time-out detected when
open door.)
■
■
■
2091
Open Left Door Fault
(Door open sensor time-out detected when
open door.)
■
■
■
2092
Open Right Door Fault
(Door open sensor time-out detected when
open door.)
■
■
■
2093
Open Doors Fault
(Door open sensor time-out detected when
open door.)
■
■
■
144
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Load/unload a cartridge to the drive to
verify.
Press the Enter button to clear the
message.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Make sure door(s) are closed.
Press the Enter button to clear the
message.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Make sure door(s) are closed.
Press the Enter button to clear the
message.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Make sure door(s) are closed.
Press the Enter button to clear the
message.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Make sure door(s) are closed.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
2094
Message
Open DLT Handle Fault
(Failed to open DLT handle.)
ERP
■
■
■
20a0
No IP Address Found
(SMC router failed to get an IP address.)
■
■
■
20a1
No IP Address Mode Fault
(SMC router failed to detect static or IP
address mode.)
■
■
■
20b0
20c0
Unknown Exchange For The Async
message
(Unexpected exchange detected when
process messages.)
■
Drive In Error
(Control failed to set SCSI ID.)
■
■
■
■
20c1
Drive In Error
(Control failed on installed drive.)
■
■
■
Press the Enter button to clear the
message.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Ensure the drive shows good status
through the drive status window.
Press the Enter button to clear the
message.
Ensure network configuration options are
set correctly.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Press the Enter button to clear the
message.
Ensure network configuration options are
set correctly.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Press the Enter button to clear the
message.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Press the Enter button to clear the
message.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
145
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3000
3002
3011
Message
ERP
Motor Fault Condition
(One of the robot motors has been
disabled and could not be re-enabled.)
■
Picker Tach Errors
(Picker tachometer errors were detected
when checking slots.)
■
Bin Fetch Failure
(Loader failed to fetch a cartridge from a
bin.)
■
■
■
■
■
■
■
3013
Drive Fetch Failure
(Loader failed to fetch a cartridge from a
drive.)
■
■
■
■
■
■
■
146
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Press the Enter button to reboot.
Ensure cartridges are fully inserted in the
magazine(s).
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Run the cartridge cycle diagnostic to
verify.
Check the tape cartridge used in the last
operation for damage.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3015
Message
Drive Timeout Failure
(Loader detects unload command
time-out.)
ERP
■
■
■
■
■
■
■
3016
Drive Status Failure
(Detected drive error from fetch, stow and
wait for handle okay DLT drive operation.)
■
■
■
■
■
■
■
3017
Drive In Flux Timeout
(Time-out waiting for drive to clear the full
status.)
■
■
■
■
■
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Run the cartridge cycle diagnostic to
verify.
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147
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3018
Message
Drive Load Retry Failed
(SLTO drive fail to load, detected in drive
task.)
ERP
■
■
■
■
■
■
■
3019
Drive Open Door Failed
(Failed open DLT drive door.)
■
■
■
■
■
■
■
301A
Drive Close Door Failed
(Failed close DLT drive door.)
■
■
■
■
■
■
■
148
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used int he last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used int he last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
301B
Message
Drive Communication Error
(Intertask send, receive failed.)
ERP
■
■
■
■
■
■
■
301C
Drive Get General Status Fail
(Drive communication failed.)
■
■
■
■
■
■
■
301D
Drive Get Status 3 Fail
■
■
3020
3030
Undefined Config
(In loader, unexpected configuration, not a
5U or 10U model. In diagnostics, invalid
source or destination.)
■
Orphan Cartridge not stowed
(The loader could not successfully stow an
orphan cartridge to a bin.)
■
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat the drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to clear the
message.
Contact support.
Press the Enter button to clear the
message.
Contact support.
Unload magazine, remove a tape, replace
the magazine, and retry the operation.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
149
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
3031
Chassis S/N Mismatch. Previous
S/N retained
(The serial number scanned from the bar
code label does not match the value stored
in non-volatile memory.)
■
Chassis S/N Character count is
not correct
(A valid serial number bar code label
could not b read.)
■
Chassis S/N did not scan
(A valid serial number bar code label
could not be read.)
■
Chassis S/N save operation
failed
(The serial number scanned from the bar
code label could not be saved to
non-volatile memory.)
■
Motor Firmware Error
(The loader task detected an unexpected
status and could not recover.)
■
Loader Received Invalid
Command
(The loader task received an unexpected
command and could not recover.)
■
Motor Firmware Error
(The loader task detected an unexpected
status and could not recover.)
■
Missing Magazine
(In diag, no magazine installed for diag to
run.)
■
3032
3033
3034
3040
3041
3042
3050
ERP
■
■
■
■
■
■
■
■
■
150
Press the Enter button to clear the
message.
No action is required. This error is
expected when replacing the controller
board. If controller board was not
replace, then contact support.
Press the Enter button to clear the
message.
Contact support.
Press the Enter button to clear the
message.
Contact support.
Press the Enter button to clear the
message.
Contact support.
Press the Enter button to reboot.
Turn off power to the library and inspect
connectors and cables.
Press the Enter button to reboot.
Turn off power to the library and inspect
connectors and cables.
Press the Enter button to reboot.
Turn off power to the library and inspect
connectors and cables.
Press the Enter button to clear the
message.
Insert magazine.
Invalid user initiated operation. Set
parameters correctly and try again.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3051
Message
No Cartridges In Library
(No cartridge available for diag to run.)
ERP
■
■
■
3052
Too Many Cartridges
(Unable to run cartridge or drive cycle
because loader is full with cartridges.)
■
■
■
3054
Need 1 Drive Minimum
(No available drive to run diag.)
■
■
■
3057
Invalid Magazine Type
(Unsupported magazine type detected.)
■
■
■
3058
Magazine Type Change Not
Handled
(Unsupported magazine type detected.)
■
■
■
3059
Drive Type Not Supported
(Unsupported magazine type detected.)
■
■
■
Press the Enter button to clear the
message.
Insert cartridge.
Invalid user initiated operation. Set
parameters correctly and try again.
Press the Enter button to clear the
message.
Remove a tape from the library.
Invalid user initiated operation. Set
parameters correctly and try again.
Install or activate a drive.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Upgrade firmware if a newer revision
exists.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Upgrade firmware if a newer revision
exists.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Upgrade firmware if a newer revision
exists.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
151
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
305B
Message
Diag Fetch, Drive not loaded
(Diag: no cartridge present for fetch.)
ERP
■
■
■
305D
Diag Timeout waiting for drive
empty, ready
(Fetch, time-out waiting for drive unload.)
■
■
■
■
305F
Invalid bin number
(Invalid bin number detected in diag.)
■
■
Press the Enter button to clear the
message.
Load a cartridge in the drive and retry the
operation.
Invalid user initiated operation. Set
parameters correctly and try again.
Press the Enter button to reboot.
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure the drive shows good status
through the drive status window.
Check the tape cartridge used in the last
operation for damage.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
3060
Zone Sequence Error
(Robot did not find sensor on power-up.)
■
Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
3074
Drive 0 Eject Failed
(Eject command time-out.)
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
■
■
■
■
■
■
152
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3075
Message
Drive 1 Eject Failed
(Eject command time-out.)
ERP
■
■
■
■
■
■
■
3076
Drive 2 Eject Failed
(Eject command time-out.)
■
■
■
■
■
■
■
3077
Drive 3 Eject Fail
(Eject command time-out.)
■
■
■
■
■
■
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
153
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
3078
Diag get drive 0 status failed
(Failed to get drive status, communication
error.)
ERP
■
■
■
■
■
■
■
3079
Diag get drive 1 status failed
(Failed to get drive status, communication
error.)
■
■
■
■
■
■
■
307A
Diag get drive 2 status failed
(Failed to get drive status, communication
error.)
■
■
■
■
■
■
■
154
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
307B
Diag get drive 3 status failed
(Failed to get drive status, communication
error.)
ERP
■
■
■
■
■
■
■
3082
3083
Drive Stow Failed, Media
Returned to Source
(The DLT drive detected an SDLT cartridge
and the cartridge has been returned to its
origin.)
■
Drive Stow Failed, Media
Remains in Drive
(The DLT drive detected an SDLT cartridge
and the cartridge has been returned to its
origin.)
■
■
■
■
■
■
3084
UnSupported Drive For
Requested Operation
(Unsupported drive type.)
■
■
■
308F
No Retry On Fetch/Stow
(The loader retried an operation and retries
were disabled.)
■
■
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Deactivate the drive using the GUI control
panel maintenance menu.
Reseat drive.
Load/unload a cartridge to the drive to
verify.
Check the tape cartridge used in the last
operation for damage.
Run the cartridge cycle diagnostic to
verify.
Press the Enter button to clear the
message.
Use only media approved for the drive
type.
Invalid user initiated operation. Set
parameters correctly and try again.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure cartridges are in magazines.
Attempt drive unload to empty DLT
magazine slot.
Make sure the media type used is
compatible with the drive.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure configuration options are set
correctly.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
155
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3100
Message
Picker Jammed
(The picker jammed during a bin stow
operation.)
ERP
■
■
■
■
3102
Picker Jammed 2
(The picker jammed during a bin stow
operation.)
■
■
■
■
3103
Picker Jammed 3
(The picker jammed during a bin stow
operation.)
■
■
■
■
3104
Picker Jammed 4
(The picker jammed during a bin stow
operation.)
■
■
■
■
156
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3105
Message
Picker Jammed 5
(The picker jammed during a bin stow
operation.)
ERP
■
■
■
■
3106
Picker Jammed 6
(The picker jammed during a bin stow
operation.)
■
■
■
■
3107
Picker Jammed 7
(The picker jammed during a pass-through
fetch operation.)
■
■
■
■
■
3108
Picker Jammed 8
(The picker jammed during a pass-through
fetch operation.)
■
■
■
■
■
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no (all cartridges are
in magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Check pass-through alignment.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Check pass-through alignment.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
157
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
310B
Message
Picker Jammed 11
(The picker jammed during a drive fetch
operation.)
ERP
■
■
■
■
■
310F
Picker Jammed on Stow
(The picker jammed on a stow operation.)
■
■
■
■
■
3111
Picker Retries Exceeded 1
(Picker retries exceeded during a
pass-through fetch operation.)
■
■
■
3113
Picker Retries Exceeded 3
(Picker retries exceeded during a bin stow
operation.)
■
■
■
■
3115
158
Picker Retraction Error
(Picker did not retract during a bin check
operation.)
■
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Check pass-through alignment.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
3200
3300
Message
ERP
Shuttle Jammed
(Shuttle could not reach target location.)
■
Rotary Jammed
(Rotary track could not reach target
location.)
■
■
■
■
■
3301
3400
Shuttle on Wrong Side Of The
Rotary
(Zone indicators show that the shuttle is
backwards on the rotary track during
power-up initialization.)
■
Pass-through Elevator Jammed
(Pass-through shuttle could not reach target
location.)
■
■
■
■
■
3500
Vertical Elevator Jammed
(Vertical elevator could not reach target
location. 10U libraries only).
■
■
■
5011
All Slots Empty
(There are no cartridges installed in any of
the reserved cleaning slots.)
■
■
■
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Ensure cartridges are fully inserted in the
magazine(s).
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Check pass-through alignment.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Press the Enter button to clear the
message.
Insert cleaning cartridge in reserved
cleaning slot.
Invalid user initiated operation. Set
parameters correctly and try again.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
159
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
5014
Message
Drive Already Loaded
(Cleaning operation failed because the
drive already has a cartridge inserted.)
ERP
■
■
■
5015
5016
Expired Clean'g Cart
(Cleaning operation failed due to an
expired cleaning cartridge.)
■
Not a Clean'g Cart
(Cleaning operation failed because the
loaded cartridge is not a cleaning
cartridge.)
■
■
■
■
5035
Drive Timeout Error
(Cleaning operation failed because the
drive timed out.)
■
■
■
503B
Move Command Fail
(A front panel move operation failed.)
■
■
503C
Clean Operation Timeout
(Cleaning operation failed because the
drive timed out.)
■
■
■
160
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
If the tape in the drive is not in use, unload
the drive and retry the cleaning operation.
Press the Enter button to clear the
message.
Remove expired cleaning cartridge from
library and discard. Replace with new
cleaning cartridge.
Press the Enter button to clear the
message.
Make sure tape in reserved slot is a
cleaning cartridge.
Invalid user initiated operation. Set
parameters correctly and try again.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure the drive shows good status
through the drive status window.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure the drive shows good status
through the drive status window.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
503D
Message
Drive Status Fail
(Cleaning operation failed because the
library could not retrieve drive status.)
ERP
■
■
■
7001
7002
7003
7004
7005
7006
7007
Command response from
unexpected source
■
Control command execution
failed
■
Control response not matched
to a known command
■
Loader response not matched to
a known command
■
Drive response not matched to
a known command
■
Flash response not matched to
a known command
■
Drive index on Update Status
message was invalid
■
■
■
■
■
■
■
■
■
7008
The Drive response was not
expected
■
■
■
Press the Enter button to clear the
message.
Invalid user initiated operation. Set
parameters correctly and try again.
Ensure the drive shows good status
through the drive status window.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
161
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
7009
700A
700B
700C
Message
ERP
The opcode for a WORD message
was unknown
■
The opcode for a DWORD message
was unknown
■
The button causing library to
go offline was unknown
(A command to take the library off-line was
completed successfully, but the GUI button
that initiated the action could not be
identified.)
■
Destination Xchg was Null
■
■
■
■
■
700D
Sending of a cmd failed
■
■
700E
Deactivating a drive that is
not attached
(The control task indicates that a request to
deactivate a drive failed because the drive
is not attached.)
■
■
■
■
700F
Deactivation of a drive failed
(The control task indicates that a request to
deactivate a drive failed. Reason
unknown.)
■
■
■
■
7010
162
Drive removal failed
(The drive task indicates that a request to
power-down a drive failed. Reason
unknown.)
■
■
■
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Reseat the drive.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window
Reseat the drive.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
7012
7013
7014
7015
7016
7017
7018
7019
Message
ERP
Drive is Active failed
(The drive task indicates that a request to
determine if a drive is executing a host
command failed. Reason unknown.)
■
Control Com Unidentified
(During a hot swap, a command response
from the control task could not be
associated with any outstanding
command.)
■
Drive status update failed
(The drive task indicates that a request to
determine the current state of a drive failed.
Reason unknown.)
■
Loader command execution
failed
(The loader task indicates that a command
has failed to complete successfully.)
■
Sequential command execution
failed
(The sequential task indicates that a
command has failed to complete
successfully.)
■
Destination Xchg for msg. was
Null
(Attempted to send a message to a task,
but the argument exchange pointer was
NULL.)
■
Bad src mod in peg msg
(A message was received from a remote
module, but the module number was out of
range.)
■
Peg message wrapping a Null
msg. ptr.
(A peg message has a pointer to NULL.)
■
■
■
■
■
■
■
■
■
■
■
■
■
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the router.
Cycle power to all libraries in a stack, or
reboot using the GUI touch screen.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
163
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
701A
701B
701C
701D
701E
Message
ERP
Xchg conversion failed
(Attempted to determine the module
number containing the task that is
returning a command response failed.)
■
Invalid L-drive number to
convert
(Attempted to send a command to a drive,
but the logical drive number is out of
range.)
■
Invalid P-drive number to
convert
(Attempted to send a command to a drive,
but the physical drive number is out of
range.)
■
Invalid mod number to convert
(Attempted to send a command to a drive
in a remote module, but the module
number is out of range.)
■
Unknown drive type
(Attempted to show detailed drive status of
a drive whose type is unknown.)
■
■
■
■
■
■
■
■
■
701F
7020
164
The SCSI response was not
expected
(The command response from the SCSI task
in a remote module was unexpected.)
■
The Flash response was not
expected
(The command response from the Flash
task in a remote module was unexpected.)
■
■
■
■
■
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
7021
SCSI response not matched to a
known command
(A command response was received from a
SCSI task, but the original command
opcode could not be determined.)
■
Unexpected state after
NonVolConfig cmd
(After successfully completing a
NonVolConfigPut command, the current
state of the save operation was unknown.)
■
Unexpected state after SCSI
mode cmd
(After successfully completing a
SCSIUpdateMode Parameters command,
the current state of the save operation was
unknown.)
■
Unexpected state after SCSI
init cmd
(After successfully completing a
SCSIInitCommand, the current state of the
save operation was unknown.)
■
Cartridge reject recovery
failed
(The DLT drive failed to successfully load a
tape even after retries.)
■
7022
7023
7024
8001
ERP
■
■
■
■
■
■
■
■
■
■
■
8002
Drive Fan stalled
(The fan in the drive hot-swap shoe is either
not installed or has stalled.)
■
■
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button clear the message.
Cycle power to the library or reboot using
the GUI touch screen.
Ensure the drive shows good status
through the drive status window.
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen.
Check the tape cartridge used in the last
operation for damage.
Press the Enter button to clear the
message.
Look for a drive with an amber LED (rear
of library) to determine which drive has
the fan issue. If the drive is not in use, take
it off-line to prevent it from overheating. If
currently in use, end the operation
immediately, and take the drive off-line.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
165
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
8003
Message
Drive load did not complete
(The drive failed to successfully load a
tape.)
ERP
■
■
■
■
8004
Invalid drive was installed
(One or more installed drives are of a type
either unknown or not supported in the
current library personality.)
■
■
■
9001
Orphan cartridge recovery
failed
(The master module could not successfully
return an orphan cartridge to a slot
location.)
■
■
■
■
■
■
9003
Master pass-thru opto failed.
(The master module opto sensor was not
detected during the power-up Pass-Through
module inventory.)
■
■
■
■
A001
166
SMX send error
(An attempt to place a message on a task’s
exchange generated a kernel error.)
■
■
Press the Enter button to reboot.
Ensure the drive shows good status
through the drive status window.
Cycle power to the library or reboot using
the GUI touch screen.
Check the tape cartridge used in the last
operation for damage.
Press the Enter button to clear the
message.
Update the firmware if a newer revision
exists.
Invalid user initiated operation. Set
parameters correctly and try again.
Make sure there is one empty slot in a
magazine in the master module.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Check pass-through alignment.
Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
Check the tape cartridge used in the last
operation for damage.
Press the Enter button to reboot.
Run the sensor test, checking appropriate
sensor.
Determine if the pass-through may have
been plugged or unplugged while power
was on to the library.
Reinitialize or power-cycle the master it is
connected to. Ensure the pass-through is
functioning by observing whether or not
the pass-through car moves to either end
of the pass-through smoothly.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
A002
SMX receive error
(An attempt to receive a message from a
task’s exchange generated a kernel error.)
■
Comm free list empty
(An attempt to acquire a message from the
free pool failed because the pool is empty.)
■
Invalid comm. put attempt
(An attempt to place a message on a task’s
exchange failed.)
■
Invalid comm. get attempt
(An attempt to receive a message from a
task’s exchange failed.)
■
Comm initialization error
(The Comm manager could not be
initialized at power-up because system is
out of memory.)
■
Put of a NULL comm.
■
A003
A004
A005
A006
A007
ERP
■
■
■
■
■
■
A008
A009
F001
F002
Msg contains no comm.
(A message obtained from the pool did not
contain a Comm block.)
■
Comm return address is unknown
(An attempt to return a command response
to the originating task failed because the
originator could not be determined.)
■
Bad Image CRC
(The uploaded firmware image has a bad
CRC and is probably corrupted.)
■
Flash erase sector failed
(One of the flash memory sectors could not
be programmed.)
■
■
■
■
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to reboot.
Cycle power to the library or reboot using
the GUI touch screen.
Press the Enter button to clear the
message.
Make sure the firmware file is complete
and correct. If having difficulty uploading
firmware via FTP, telnet, the web
management interface, or TSMC, try
using HP StorageWorks Library and Tape
Tools (see page 175).
Press the Enter button to clear the
message.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
167
Troubleshooting
Table 11: Fault Symptom Codes (Continued)
FSC
Message
F003
Flash program sector failed
(One of the flash memory sectors could not
be erased.)
■
Press the Enter button to clear the
message.
F004
Bad flash CRC
(The firmware image programmed into
flash memory has a bad CRC and is
probably corrupted.)
■
Press the Enter button to clear the
message.
Make sure the firmware file is complete
and correct. If having difficulty uploading
firmware via FTP, telnet, the web
management interface, or TSMC, try
using HP StorageWorks Library and Tape
Tools (see page 175).
F005
Flash exit error
(Internal flash task error.)
■
Press the Enter button to clear the
message.
F006
Incompatible image
(The uploaded firmware image is not
compatible with the library hardware, and
is possibly an older firmware version.)
■
Press the Enter button to clear the
message.
Make sure the firmware file is complete
and correct. If having difficulty uploading
firmware via FTP, telnet, the web
management interface, or TSMC, try
using HP StorageWorks Library and Tape
Tools (see page 175).
Buffer allocation failed
(The flash task could not allocate a buffer
area to hold the firmware image to be
uploaded.)
■
F402
168
ERP
■
■
Press the Enter button to clear the
message.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Troubleshooting General Problems
This section includes information on troubleshooting general library problems.
For problems that may be related to the host or application software, refer to the
host system documentation or the application software instructions, and ensure
that the software has the latest patches. If these procedures fail, contact your
authorized service provided for further assistance.
Caution: Consult your system administrator before cycling power. Never cycle
power when active devices are connected to the SCSI bus or Fibre Channel
bus. Cycling power when the SCSI bus or Fibre Channel bus is active can
cause data loss or hang the host system.
Table 12: Troubleshooting General Problems
Problem
Solution
Power
Library will not power on.
■
■
■
■
■
■
One of the redundant power supplies is
not functioning properly.
■
■
Check all power cord connections.
Make sure that each power switch is on.
Press anywhere on the GUI touch screen to activate
the display and turn on the library.
Verify that the LEDs on the back of the library are on
and that the fans are turning to ensure the library is
receiving power.
Replace the power cord(s).
Contact your authorized service provider.
Check the LEDs on the power supplies to identify the
one that may be at fault.
Contact your authorized service provider.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
169
Troubleshooting
Table 12: Troubleshooting General Problems (Continued)
Problem
Solution
No display messages appear on the
GUI touch screen.
■
■
■
■
■
■
■
■
Touch the GUI screen to bring out of sleep mode.
Make sure the power cord is connected.
Make sure the power switches are on.
Check that the LEDs on the back of the library are on
and the fans are turning.
Cycle power to the library or reboot using the GUI
touch screen.
Try to access the library from the Web using the
Remote Management Interface (see page 107), or
through a host-based diagnostics tool such as HP
StorageWorks Library & Tape Tools (see page 175).
Download library firmware (see page 133).
Contact your authorized service provider.
Tape Movement
An error message appears after
inserting the magazine or loading tapes.
■
■
■
A tape is stuck in a drive.
■
■
■
A tape is stuck in the robotics.
■
■
■
170
Verify that tapes are inserted correctly in the
magazine.
Ensure that you are using the correct tape type for
your drive technology.
Contact your authorized service provider.
Cycle power to the library or reboot using the GUI
touch screen, and retry unloading the tape from the
library GUI touch screen, the Remote Management
Interface, or the host application software.
Ensure the host application software is not reserving
the slot or drive. The software needs to cancel the
reservation. If necessary, disconnect from the host,
power cycle, and unload the drive.
Contact your authorized service provider.
Run a Vertical Calibration test from the Diagnostics
section of the Utilities menu.
Cycle power to the library or reboot using the GUI
touch screen.
Contact your authorized service provider.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 12: Troubleshooting General Problems (Continued)
Problem
A tape is stuck in a storage slot.
Solution
■
■
■
■
Robotics are misaligned.
Robotics won’t get a tape.
Tape/drive/robotics are misaligned.
■
■
■
Using the GUI touch screen, open the appropriate
door, and remove the magazine.
Pull the tape out.
Reinsert the magazine.
If the magazine is damaged, contact your authorized
service provider.
Run a Vertical Calibration test from the Diagnostics
section of the Utilities menu.
Ensure that you are using the correct tape type for
your drive technology.
Contact your authorized service provider.
Media
Cannot load tape into drive.
■
Ensure your media and format type matches your
drive type.
DLT tape has circular wear patterns
around the hub.
■
The DLT drive hub may not be engaging the tape hub
properly. Discard the tape and contact your
authorized service provider.
A new Ultrium data cartridge that is
write-enabled is rejected by the drive.
■
LTO Cartridge Memory has failed or is damaged.
Replace the data cartridge.
A new Ultrium data cartridge that is
write-protected is rejected in multiple
known good drives.
■
LTO Cartridge Memory has failed, and the drive has
found no data to recover. Replace the data cartridge.
An Ultrium cartridge that has data
written to it and is write-protected
restores very slowly.
■
LTO Cartridge Memory has failed, and the drive
cannot use the tape directory information to recover
the data. The data can still be recovered, but may take
longer than normal.
Contact your authorized support provider for more
information.
■
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
171
Troubleshooting
Table 12: Troubleshooting General Problems (Continued)
Problem
Solution
Cannot write to tape.
■
■
■
■
■
■
Check the write-protect tab on the tape to assure
write-enabled status.
Ensure that the application software does not have the
write-protect setting activated.
Check the host device file system access permissions.
Verify that you are using the correct tape type for your
drive technology.
Try a new tape.
SDLT drives can read DLT4000, DLT7000, DLT8000,
and DLT1 media but cannot write to them.
Caution: During the troubleshooting process, do
not put the tape in question into another drive,
since damaged tapes can damage drives.
Cannot load the cleaning cartridge.
■
■
■
Ensure you are using an approved cleaning cartridge
for your drive type.
Verify that the reserved cleaning slot is set up correctly
and that the cartridge is in the correct slot. The slot
numbering may be affected when manually loading a
magazine, changing the number of mail slots, or
using the default numbering scheme which begins
with zero.
Contact your authorized service provider.
Connections
Changed the drive SCSI ID, but the new
ID is not recognized by the host
computer.
■
■
■
■
172
Check that all SCSI devices on the same bus have
different ID numbers.
Reboot the host.
Check for proper cabling and termination.
Contact your authorized service provider.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 12: Troubleshooting General Problems (Continued)
Problem
Host does not detect the library.
Solution
■
■
■
Ensure that the HBA type matches the library type
(LVDS or single-ended SCSI) and is properly installed
and configured.
Check that the library is terminated and properly
cabled.
Check that the SCSI cable length limits have not been
exceeded.
Note: SCSI cable length limits are very short on a
Single-Ended bus.
■
■
■
■
■
■
■
■
■
■
Ensure that the terminator is compatible with the
library (LVDS or single-ended SCSI).
Check for SCSI ID conflicts.
Check that the HBA is recognized by the operating
system and properly configured.
Check that the application software is compatible with
the library, and that it has all necessary patches and
updates.
Check that the device is properly installed and
configured using HP StorageWorks Library & Tape
Tools, available from
http://www.hp.com/support/tapetools
Power cycle the library and power down the host.
Wait until the library completes its power cycle before
powering up the host.
If using Fibre Channel, make sure you power on the
devices in the correct order (switch, hub, library, host).
If using Fibre Channel, make sure there is not a
zoning issue that is preventing the host from seeing
the library.
If using Fibre Channel, make sure that the router sees
the library and/or drives.
Contact your authorized service provider.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
173
Troubleshooting
Table 12: Troubleshooting General Problems (Continued)
Problem
Solution
Library Performance
HP-UX host responds slowly, or crashes
after connecting to the library.
■
■
■
The library is not efficiently backing up
data.
■
■
■
■
■
■
■
■
■
■
174
Check the SCSI IDs of all devices on the host busses to
ensure there are no conflicts.
Check that the application software does not require
SCSI IDs to be in a certain order.
Contact your authorized service provider.
Check the network bandwidth from the target to the
host computer.
Check that the library’s drives are on their own SCSI
bus, and not daisy-chained to another tape drive,
hard drive, or other high bandwidth device.
Check that the server and file system have the
processing power and memory needed to stream the
tape drive.
Ensure that other applications are not taking up
bandwidth from the backup server or target
workstations.
Ensure the server has a fast enough file system (i.e.
RAID).
Ensure that the drive is clean.
Try a new tape. A marginal tape can cause
performance problems due to bad spots on the tape,
requiring retries.
Ensure that the application software is using
fixed-length records (or blocks) to maximize
throughput, and has not defaulted to a smaller record
size. (64K should be sufficient.)
Ensure that the data is being compressed, however do
not turn on both software and hardware compression.
(In most cases, hardware compression should be
enabled.)
Check the size of the files. Backing up several small
files can impact performance.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Using Diagnostic Support Tools
This section describes diagnostic tools available to help troubleshoot and maintain
your tape library.
HP StorageWorks Library and Tape Tools
To provide continued service to our customers, HP provides the HP StorageWorks
Library and Tape Tools (L&TT) software application. L&TT is a diagnostic tool
that is designed to aid in the installation and maintenance of both HP tape devices
and tape libraries. L&TT includes several features designed for use by both HP
storage customers and trained service personnel. The key features include:
■
Diagnostic tools for tape drive and tape automation devices designed for
simple troubleshooting and verifying installations.
■
Multiple options for retrieving and updating both the latest firmware for
library and drives, and the most current version of L&TT.
■
Comprehensive reports to assist authorized service providers in
troubleshooting.
Frequent firmware image updates are released on the Internet. For optimal
performance, HP recommends that you update your system periodically with the
latest device firmware.
L&TT is available for download at no cost from the HP website at:
http://www.hp.com/support/tapetools
MSLUtil
The library ships with an RS232 diagnostic cable and a floppy containing the
MSLUtil diagnostic utility. After following the recommended steps from the ERP
to resolve any issues, use this utility to verify whether error conditions have been
corrected. Follow this procedure until the diagnostics software no longer detects
an error condition.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
175
Troubleshooting
Running Library Diagnostic Tests
Use the following procedure to run internal tests of library functions. Table 13
describes these tests.
1. From the library Status screen, select Menu.
2. Under the Utilities area, select Diagnostics.
3. Select the test to want to run.
Note: Available tests are dependent on the library model and specified user level.
Table 13: Library Diagnostic Tests
Test
176
Description
Cartridge Cycle
Cycles cartridges continuously and
randomly in bins and mail slots,
displaying a count of the type of cycle
on the control panel. Press the Start
button to begin the test and the Stop
button end to end the test.
Drive Cycle
Cycles cartridges continuously and
randomly in bins, mail slots, and drives,
displaying a count of the type of cycle
on the control panel. Press the Start
button to begin the test and the Stop
button end to end the test.
Barcode Cycle
Scans all bar codes continuously, listing
those read and the number of times a
full library scan has been done. Press
the Start button to begin the test and the
Stop button end to end the test.
Inventory
Physically scans the entire library to
determine which slots and drives contain
tapes and reads all barcode labels.
Sensor Test
Tests all the hall effect sensors and lists
their status.
Vertical Calibration
(available in four-drive models only)
Calibrates the vertical lifters to correct
limits. This test is typically used when
vertical lifters are replaced.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Troubleshooting
Table 13: Library Diagnostic Tests (Continued)
Test
Description
View Error Log
Allows access to the error log to view
posted errors.
Touch Screen Calibrate
Allows resetting of calibration values
when the screen brightness is not
uniform.
Tachometer Diagnostic
This is a factory only diagnostic used to
measure tachometer motor function
limits.
Friction Diagnostic
This is a factory only diagnostic used to
measure friction in the motors for
acceptable limits.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
177
Troubleshooting
178
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Regulatory Compliance
Notices
A
This appendix includes the following information:
■
Federal Communications Commission Notice, page 180
■
Canadian Notice (Avis Canadien), page 182
■
European Union Notice, page 182
■
BSMI Class A Notice, page 183
■
Japanese Notice,page 183
■
Laser Device, page 183
■
Laser Regulation Labels, page 185
HP StorageWorks ESL9000 Series Tape Library User Guide
179
Regulatory Compliance Notices
Federal Communications Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide an
interference-free radio frequency spectrum. Many electronic devices, including
computers, generate RF energy incidental to their intended function and are,
therefore, covered by these rules. These rules place computers and related
peripheral devices into two classes, A and B, depending upon their intended
installation. Class A devices are those that may reasonably be expected to be
installed in a business or commercial environment. Class B devices are those that
may reasonably be expected to be installed in a residential environment (that is,
personal computers). The FCC requires devices in both classes to bear a label
indicating the interference potential of the device as well as additional operating
instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls into.
Class B devices have an FCC logo or FCC ID on the label. Class A devices do not
have an FCC logo or FCC ID on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at
personal expense.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
180
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance Notices
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna.
■
Increase the separation between the equipment and receiver.
■
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
■
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made
to this device that are not expressly approved by Hewlett-Packard Company may
void the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and
Regulations.
Declaration of Conformity for products marked with the FCC logo United States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
Regulatory Engineer, MS E-200
825 14th Street S.W.
Loveland, CO 80537
Or, call
(970) 898-1738
To identify this product, refer to the Part, Series, or Model number found on the
product.
HP StorageWorks ESL9000 Series Tape Library User Guide
181
Regulatory Compliance Notices
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
European Union Notice
Products bearing the CE marking comply with the EMC Directive (89/336/EEC)
and the Low Voltage Directive (73/23/EEC) issued by the Commission of the
European Community and if this product has telecommunication functionality, the
R&TTE Directive (1999/5/EC).
Compliance with these directives implies conformity to the following European
Norms (in parentheses are the equivalent international standards and regulations):
182
■
EN 55022 (CISPR 22) - Electromagnetic Interference
■
EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity
■
EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics
■
EN61000-3-3 (IEC61000-3-3) - Power Line Flicker
■
EN 60950 (IEC 60950) - Product Safety
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance Notices
BSMI Class A Notice
Japanese Notice
Laser Device
All HP systems equipped with a laser device comply with safety standards,
including International Electrotechnical Commission (IEC) 825. With specific
regard to the laser, the equipment complies with laser product performance
standards set by government agencies as a Class 1 laser product. The product does
not emit hazardous light; the beam is totally enclosed during all modes of
customer operation and maintenance.
HP StorageWorks ESL9000 Series Tape Library User Guide
183
Regulatory Compliance Notices
Laser Safety Warnings
WARNING: To reduce the risk of exposure to hazardous radiation:
Do not try to open the laser device enclosure. There are no user-serviceable
components inside.
Do not operate controls, make adjustments, or perform procedures to the laser
device other than those specified herein.
Allow only HP authorized service technicians to repair the laser device.
Compliance with CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and
Drug Administration implemented regulations for laser products on August 2,
1976. These regulations apply to laser products manufactured from August 1,
1976. Compliance is mandatory for products marketed in the United States.
Compliance with International Regulations
All HP systems equipped with laser devices comply with appropriate safety
standards, including IEC825.
Laser Specifications
Table 14: Laser Specifications
Feature
184
Description
Laser type
Semiconductor GaAIAs
Wave length
780 nm +/- 35 nm
Divergence angle
53.5 degrees +/- 0.5 degrees
Output power
Less than 0.2 mW or 10,869 W m-2 sr-1
Polarization
Circular 0.25
Numerical aperture
0.45 inches +/- 0.04 inches
HP StorageWorks ESL9000 Series Tape Library User Guide
Regulatory Compliance Notices
Laser Regulation Labels
Product Conformation Label
The product conformation label is on the rear panel of the library (see Figure 79).
Figure 79: Product conformation label
Laser Caution Label
The laser light caution label is near the laser (see Figure 80).
CAUTION
LASERLIGHT
DO NOT STARE INTO BEAM
670NM LASERDIODE
VORSICHT
1.0 MILLI WATT MAX
CLASS II LASER PRODUCT
LASERSTRAHLUNG, NICHT IN DEN
LIGHTSTRAHL
BLICKEN, SICHTBARE LASERSTRAHLUNG.
LASERKLASSE 2
Figure 80: Laser light caution label
Exposure Caution Label
The exposure caution label is on the laser (see Figure 81).
CAUTION
AVOID EXPOSUR
LASER LIGHT
EMITTED FROM
THIS APERTURE
Figure 81: Exposure caution label
HP StorageWorks ESL9000 Series Tape Library User Guide
185
Regulatory Compliance Notices
186
HP StorageWorks ESL9000 Series Tape Library User Guide
Specifications
B
This appendix lists the following specifications met by HP StorageWorks MSL
Series tape libraries:
■
Power, page 188
■
Mechanical, page 189
■
Environmental (All Models), page 190
■
Acoustics, page 192
■
Safety and Regulatory, page 193
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
187
Specifications
Power
Table 15: Power Specifications
Description
188
MSL6030/
MSL5030/MSL5026
Specification
MSL6060/
MSL5060/MSL5052
Specification
Voltage
100 to 240 VAC, +/10%
100 to 240 VAC, +/10%
Current
3.0 to 6.0 A
3.0 to 6.0 A
Line frequency operating
range
50 to 60 Hz
50 to 60 Hz
Power consumption
180 W (2 tape drives)
300 W (4 tape drives)
Maximum peak power
consumption
200 W (2 tape drives)
360 W (4 tape drives)
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Specifications
Mechanical
Table 16: Tabletop Model Mechanical Specifications
Description
MSL6030/
MSL5030/MSL5026
Specification
MSL6060/
MSL5060/MSL5052
Specification
Height
9.5 inches (24 cm), nominal
(5U)
18.5 inches (47 cm), nominal
(10U)
Width
19 inches (48.3 cm)
19 inches (48.3 cm)
Depth
31.5 inches (80 cm)
31.5 inches (80 cm)
Weight
63 pounds (28.6 kg), estimated
(with 2 tape drives installed)
136 pounds (61.8 kg),
estimated (with 4 tape drives
installed)
Table 17: Rackmount Model Mechanical Specifications
MSL6030/
MSL5030/MSL5026
Specification
MSL6060/
MSL5060/MSL5052
Specification
Height
8.75 inches (22.2 cm), nominal
(5U)
17.5 inches (44.4 cm), nominal
(10U)
Width
17 inches (43.2 cm)
17 inches (43.2 cm)
Depth
31.5 inches (80 cm)
31.5 inches (80 cm)
Weight
61 pounds (27.7 kg), estimated
(with 2 tape drives installed)
123 pounds (55.9 kg),
estimated (with 4 tape drives
installed)
Description
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
189
Specifications
Environmental (All Models)
Table 18: Operating Environmental Specifications
Description
Specification
Dry bulb temperature
50°F to 104°F (10°C to 40°C)
Temperature gradient
1.8°F/min (1°C/min)
Temperature shock
27°F (15°C) over 2 minutes
Wet bulb temperature
78.8°F (26°C)
Relative humidity (noncondensing)
20% to 80%
Humidity gradient
10%/hr
Altitude
-1000 feet to +10,000 feet (-305 m to
3050 m)
Table 19: Packed or Unpacked Environmental Specifications
Description
Specification
Dry bulb temperature
-40°F to 140°F (-40°C to 60°C)
Temperature gradient
36°F (20°C)/hr (across the range)
Temperature shock
27°F (15°C) (over 2 minutes)
Wet bulb temperature
86°F (30°C)
Relative humidity (noncondensing)
10% to 95%
Humidity gradient
10%/hr
Altitude
-1000 feet to +15,000 feet (-305 m to
4600 m)
Table 20: Transit -- Short Term Environmental Specifications
Description
190
Specification
Dry bulb temperature
-40°F to 140°F (-40°C to 60°C)
Temperature gradient
36°F (20°C)/hr (across the range)
Temperature shock
27°F (15°C) (over 2 minutes)
Wet bulb temperature
86°F (30°C)
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Specifications
Table 20: Transit -- Short Term Environmental Specifications (Continued)
Description
Specification
Relative humidity (noncondensing)
5% to 95%
Humidity gradient
10%/hr
Altitude
-1000 feet to +40,000 feet (-305 m to
12,200 m)
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
191
Specifications
Acoustics
Table 21: Acoustic Noise Declared per ISO 9296 and ISO 7779
Product
Sound Power Level LW,Ad B
Idle
Operate
MSL6030/MSL5030
MSL5026
MSL6060/MSL5060
MSL5052
6.4
7.0
Sound Pressure Level
Lp,Am dBA
(bystander position)
Idle
Operate
48
48
Note: Current values for specific configurations are available from HP representatives
1 B = 10 dBA.
Table 22: Schallemissionswerte - Werteangaben nach ISO 9296 und ISO 7779/
DIN 27779
Schalleistungspegel LW,Ad B
Schalldruckpege Lp,Am
dBA
(bediener position)
Gerät
Leerlauf
Betrieb
Leerlauf
Betrieb
MSL6030/MSL5030
MSL5026
MSL6060/MSL5060
MSL5052
6,4
7,0
48
48
Note: Aktuelle Werte für spezielle Ausrüstungsstufen sind über die HP Vertretungen
erhältlich. 1 B = 10 dBa.
192
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Specifications
Safety and Regulatory
The library carries the following Regulatory Agency product safety certifications.
Table 23: Regulatory and Product Safety Certifications
Description
Specification
UL Listed Mark
UL 1950 (standard for safety of information
technology equipment)
TUV GS Mark (Germany)
EN60950, IEC950 (standard for safety of
information technology equipment third edition)
CE Marking (European Union)
Low Voltage Directive, 72/23/EEC, European
Union
CUL Mark (Canadian UL)
CAN/CSA 22.2 No. 950 (standard for safety of
information technology equipment)
Regulatory Series ID Number
1005 and 1005A, Class A
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
193
Specifications
194
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Electrostatic Discharge
C
To prevent damage to the system, be aware of the precautions you need to follow
when setting up the system or handling parts. A discharge of static electricity from
a finger or other conductor can damage system boards or other static-sensitive
devices. This type of damage can reduce the life expectancy of the device.
To prevent electrostatic damage, observe the following precautions:
■
Avoid hand contact by transporting and storing products in static-safe
containers.
■
Keep electrostatic-sensitive parts in their containers until they arrive at
static-free workstations.
■
Place parts on a grounded surface before removing them from their
containers.
■
Avoid touching pins, leads, or circuitry.
■
Always be properly grounded when touching a static-sensitive component or
assembly.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
195
Electrostatic Discharge
Grounding Methods
There are several methods for grounding. Use one or more of the following
methods when handling or installing electrostatic-sensitive parts:
■
Use a wrist strap connected by a ground cord to a grounded workstation or
computer chassis. Wrist straps are flexible straps with a minimum of 1
megohm ± 10 percent resistance in the ground cords. To provide proper
ground, wear the strap snug against the skin.
■
Use heel straps, toe straps, or boot straps at standing workstations. Wear the
straps on both feet when standing on conductive floors or dissipating floor
mats.
■
Use conductive field service tools.
■
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an
HP authorized service provider install the part.
Note: For more information on static electricity, or for assistance with product
installation, contact your authorized service provider.
196
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Configuration Examples
D
This appendix illustrates potential SCSI cabling configurations.
Note: For a more comprehensive set of SCSI cabling configurations, go to
http://www.hp.com/support.
Note: For step-by-step instructions on how to install and configure the library, see
“Cabling for SCSI Configurations” on page 198.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
197
Configuration Examples
SCSI Cable Configurations
Use the following guidelines when configuring your SCSI cables:
■
Use the highest quality SCSI cables.
Note: Bus errors caused by excessive length or poor quality cables can significantly
degrade performance and reliability.
Each of the tape drives in the library, and the library controller constitute a separate
SCSI target. When any two or more devices are connected to the same SCSI bus,
each separate SCSI device must be assigned a unique SCSI ID.
■ SCSI IDs are set at the factory. Use the GUI touch screen to change any of the
factory defaults.
■ To connect a library to a host, the host must have at least one Wide LVD controller
and the appropriate driver software.
■
Note: The Single-Ended SCSI interface has a lower performance than LVD SCSI, and
also has shorter cable requirements.
■
For optimal performance, do not attach more than two drives per SCSI bus.
Note: One drive per bus is HP’s recommended configuration. Two drives per bus is an
acceptable configuration for SDLT 1 and 2, as well as for Ultrium 230.
198
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Configuration Examples
Configuration Examples
1
2
1
1
2
SCSI Terminator
0.5 m cable
3
4
3
4
Host cable (Bus 1, to host system)
Host cable (Bus 0, to host system)
Figure 82: MSL6030/MSL5030/MSL5026, 2 hosts/2 drives
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
199
Configuration Examples
1
1
2
1
1
3
1
2
3
4
SCSI Terminator
0.5 m cable
Host cable (Bus 1, to host system)
5
6
4
5
6
Host cable (Bus 3, to host system)
Host cable (Bus 2, to host system)
Host cable (Bus 0, to host system)
Figure 83: Single MSL6060/MSL5060/MSL5052, 4 hosts/4 drives
200
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Configuration Examples
1
2
4
1
2
SCSI Terminator
0.5 m cable
3
3
4
0.25 m cable or 0.5 m cable
Host cable (Bus 0, to host system)
Figure 84: Single MSL6030/MSL5030/MSL5026, 1 host/2 drives
Note: The configuration shown in Figure 84 is not recommended for Ultrium 460 tape
drives, due to performance downgrade.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
201
Configuration Examples
1
2
3
4
1
2
3
5
SCSI Terminator
0.5 m cable
0.25 m cable or 0.5 m cable
3
1
4
5
Host cable (Bus 0, to host system)
Host cable (Bus 1, to host system)
Figure 85: MSL6060/MSL5060/MSL5052, 2 hosts/4 drives
Note: The configuration shown in Figure 85 is not recommended for Ultrium 460 tape
drives, due to performance downgrade.
202
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Optional Fibre Channel Card
E
The optional Fibre Channel card enables connectivity between MSL Series tape
libraries and Fibre Channel based Storage Area Networks (SANs). This allows the
libraries to be attached to a Switched Fabric.
This appendix includes the following sections:
■
Host Prerequisites, page 204
■
Connectors and Indicators, page 205
■
Configuration, page 207
■
Resetting the Fibre Channel Card, page 209
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
203
Optional Fibre Channel Card
Host Prerequisites
To use Fibre Channel, check the host for the following:
■
Fibre Channel backup software, host interface adapters, and associated device
drivers.
■
Host that acts as an initiator using the Fibre Channel controller to
communicate with Fibre Channel SCSI target devices.
■
Backup application software with robust error recovery. Fibre Channel is an
open system, similar to LAN. Consequently, Fibre Channel is subject to data
flow interruptions from power cycling, connections, disconnections, and ESD
charges.
Note: For a complete list of prerequisites and supported configurations, contact your
HP sales representative.
204
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Optional Fibre Channel Card
Connectors and Indicators
Figure 86 shows the connectors and indicators for the optional Fibre Channel
board.
Pwr.
1
Serial
2
3
Ethernet
4
Link/
Act
Fibre
Channel
6
0
1
LVD/SE SCSl
1
2
3
4
5
Power LED
Serial RJ-11 connector
Ethernet RJ-45 connector
Fibre Channel activity LED
7
5
6
7
Fibre Channel link LED
FC-LC connector
SCSI VHDCI connector (2
Figure 86: Connectors and indicators
Note: The Fibre Channel board serial cable is not the same as the library controller
board serial cable. The serial pinouts are different for each board, requiring different
cables.
Power Indicator
The Fibre Channel card has one power LED 1. LED definitions:
■
Green - power has been applied
■
Yellow - POST is in process or processor problems present
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
205
Optional Fibre Channel Card
Serial Port
The Fibre Channel card has one serial port 2. The serial port can be used to access
the Serial/Telnet user interface, which is used to locally manage and configure the
Fibre Channel card.
Ethernet Port
The Fibre Channel card has one Ethernet port 3. LED definitions:
■
Activity - there is port activity
■
Link - a valid Ethernet link exists
Fibre Channel Port
The Fibre Channel card has one Fibre Channel port 6. LED definitions:
■
Green (ACT) - Fibre Channel port activity 4
■
Green (LINK) - a valid Fibre Channel link exists 5
SCSI VHDCI Connectors
The Fibre Channel card has two SCSI VHDCI connectors. A green LED indicates
activity on the corresponding port.
206
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Optional Fibre Channel Card
Configuration
For detailed configuration information, refer to the HP StorageWorks Network
Storage Router User Guide available on the MSL Series tape library
documentation CD, or on the HP website at: http://www.hp.com/support.
Before attempting to configure the Fibre Channel board, a basic understanding of
Fibre Channel and SCSI devices is recommended. For information on SCSI
standards, refer to publications from X3T10 committee of ANSI (American
National Standards Institute). For more information on Fibre Channel standards,
refer to publications from the X3T11 committee of ANSI. To purchase approved
American National Standards and Technical Reports, contact ANSI at
(212)642-4900.
Default Ethernet Settings
The basic factory default values are:
■
IP address: http://1.1.1.1/
■
Subnet mask: 255.255.255.0
■
Gateway address: 0.0.0.0
■
User name: root
■
Password: password
HP recommends that you change these values from the defaults.
All settings within the configuration are pre-set with default values. These values
are set to allow the Fibre Channel card into most HP environments with little or no
configuration changes.
After changing the basic default values listed above, carefully consider any
additional configuration changes.
After the initial configuration is established, HP recommends backing up the
configuration to an external file via the FTP file transfer protocol option. If
needed, during a recovery process, this file can be restored back onto the router.
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
207
Optional Fibre Channel Card
Configuration Examples
2
Pwr.
Serial
Ethernet
Link/
Act
Fibre
Channel
0
1
LVD/SE SCSl
1
2
1
0.5 m cable
Terminator
2
Figure 87: MSL6030/MSL5030/MSL5026 standalone
Pwr.
2
Serial
Ethernet
Link/
Act
1
Fibre
Channel
0
1
LVD/SE SCSl
2
Pwr.
Serial
Ethernet
1
Link/
Act
Fibre
Channel
0
1
LVD/SE SCSl
2
1
0.5 m cable
2
Terminator
Figure 88: MSL6060/MSL5060/MSL5052 standalone
208
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Optional Fibre Channel Card
Resetting the Fibre Channel Card
The Fibre Channel card can be reset by using a paper clip or other sturdy tool to
push the reset switch shown in Figure 89.
Pwr.
Serial
Ethernet
Link/
Act
Fibre
Channel
0
1
LVD/SE SCSl
Figure 89: Reset switch
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
209
Optional Fibre Channel Card
210
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
index
A
reserved slot 131
right magazine, replacing 131
running 127
clip nuts 44
controller
wide LVD/SE 49
conventions
document 14
equipment symbols 15
text symbols 14
abort move status 89
acoustic specs 192
authorized reseller, HP 17
auto power-up 83
B
cable configuration 49
2 tape drives, 1 host 50
2 tape drives, 2 hosts 51
SCSI 198
SCSI examples 199
card cage 33
cartridge map 91
cleaning cartridge
automatic 128
cleaning slot 129
mail slot 128
mail slot, replacing 131
manual 128
replacing 131
Index
C
D
Index
bar code 103, 104
label
assignment 85
check digit 85
labels 103
reader 30
base address 87
bus ID 86
bus parity 87
data speed transfer 90
device capability page length 87
diagnostics 97
library and tape tools 134
library tests 176
DNS server 91
document
conventions 14
related documentation 14
door open response 89
doors 45
magazine 68
mechanical releases 69
open for installation 45
drive and slot numbering 84
E
edit options 81, 93
electronics controller card 30
electrostatic discharge 195
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
211
Index
environmental specs 190
equipment symbols 15
error recovery procedures 139
errors
post recovered 88
European Union Notice 182
exposure caution label 185
F
fasteners 43
fault symptom codes 140
fibre channel board
described 34
location 33
fibre channel card
configuration examples 208
configuring 207
Ethernet settings 207
resetting 209
firmware
updating 133
upgrade requirements 135
front panel 68
FSCs 140
G
getting help 17
grounding methods 196
GUI touch screen 35, 71
H
help, obtaining 17
host system 72
HP
authorized reseller 17
storage website 17
technical support 17
I
illustrated
applying power 48
212
attaching a bar code 104
attaching a bar code label to an SDLT/DLT
tape cartridge 105
cable configuration 50, 51
card cage 33
controller board 32
front panel 35, 68
indicators 70
installing the library 45
installing the rails 44
left magazine mail slot 102
left tape magazine 101
magazines 27
mechanical releases 69
power supply 29
PTM mounting location 37
removing magazines 100
reserved slot locations 58, 59, 60, 61
robotics 30
securing the library 46
tabletop model clearances 40
tape drive locations 21
template 42
troubleshooting flow chart 139
import/export element base address 88
indicators
front panel 35
library 70
init element status 87
initialization screen 73
initiate wide data transfer negotiation 89
installing rails 44
installing the library 45
L
labels, bar code 103
laser caution label 185
latch mechanism 45
LCD contrast adjust 84
LCD contrast controls 78
library
components
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Index
tape cartridges 26
display screens and options 73
library and tape tools 134
library info 91
library mode 84
library options 82
library status LED 35
library systems
multi unit 36
locks 71
M
magazines 27
door mechanical releases 69
doors 68
inserting cartridges 101
removing 99
mail slot
access 102
holder 102
mode 84
using 102
maintenance 96
mechanical specs 189
menu
option 81
selections 82
mixed media 21
models 20
N
network options 90
O
offline 83
online 80
options
edit 93
network 90, 95
passwords 95
SCSI 85, 94
P
Pass-Through Mechanism (PTM) 30
password
levels 71
option 95
PCI slots 33
post recovered errors 88
power supply 28, 47
power switch 47
product identification 88
PTM
and robotics 36
R
rack stability, warning 16
rackmount model 42
regulatory 179
related documentation 14
reserved slots 83
locations 58, 59, 60, 61
numbering 58
setting up 58
retaining screws 45
robotics 33, 36
S
safety specs 193
screen
diagnostics 97
drive 0 bus 0 data field 57
drive 0 bus ID 56
edit library options 93
edit network options 95
edit passwords options 95
edit SCSI options 94
initialization 73
magazine access 77
mail slot access 76
maintenance 96
menu 81
move media 78
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
213
Index
power-down confirmation message 79
reserved slots numeric keypad 62
SCSI ID confirmation 56
SCSI option selection 55
security level 98
status 74, 80
technical support information 75
total reserved slots 62
total reserved slots confirmation 63
view library info 91
view library options 83
view network options 90
view SCSI options 86
SCSI
bus IDs 86
bus parity 87
cable configuration examples 199
cable configurations 49
IDs 49
IDs, setting 55
options 85
securing the library 46
security level 98
set up
network 64
rackmount model 42
reserved slots 58
tabletop model 40
setting a SCSI ID 55
slide rails 42
inner 44
intermediate 44
specifications
acoustics 190, 192
environmental 190
mechanical 189
power 188
safety 193
status screen 74, 80
storage element base address 87
symbols in text 14
symbols on equipment 15
214
T
tabletop model
converting to rackmount 41
setting up 40
tape alert mode 89
tape cartridges
inserting and removing 99
mixed media 21
requirements 103
tape drives 22
location 21
LTO Ultrium 22
mixed media 21
SDLT 22
technical support, HP 17
template 42, 43
test unit ready reporting 87
text symbols 14
transfer element base address 88
transport element base address 87
troubleshooting
error recovery 139
fault symptom codes 140
flow chart 139
platform problems 138
troubleshooting flow chart 139
U
unit attention reporting 87
unload mode 83
utilities 81, 96
diagnostics 97
factory 97
maintenance 96
security level 98
V
vendor identification 88
view system data 81, 82
viewing window 35
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
Index
W
warning
defined 15
laser safety 184
PTM 36
rack enclosure 44, 45
rack stability 16
symbols on equipment 15
websites
HP storage 17
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
215
Index
216
HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
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