HP 2575v User's manual

HP 2575v User's manual
HP Photosmart 2570 All-in-One series
User Guide
HP Photosmart 2570 All-in-One series
User Guide
© Copyright 2005 Hewlett-Packard
Development Company, L.P.
The information contained herein is
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performance, or use of this document
and the program material which it
describes.
5.
Note: Regulatory information can be
found in the technical information
chapter of this guide.
7.
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This product includes software
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© Copyright 1998-2004 The
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([email protected]). All rights
reserved. This product includes
cryptographic software written by Eric
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product might include software written
by Tim Hudson ([email protected]).
Portions of the software are ©
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Safety information
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning
hazard
First edition: May 2005
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
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Postage stamps
Publication number: Q7211-90209
Notice
Governmental paper or
documents:
1.
2.
3.
4.
Potential shock
Read and understand all
instructions in the Setup Guide.
Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.
Observe all warnings and
instructions marked on the
product.
Unplug this product from wall
outlets before cleaning.
6.
8.
9.
10.
11.
Do not install or use this product
near water or when you are wet.
Install the product securely on a
stable surface.
Install the product in a protected
location where no one can step
on or trip over the line cord, and
where the line cord will not be
damaged.
If the product does not operate
normally, see the online
Troubleshooting help.
No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
Use in a well-ventilated area.
Use only with the power adapter
supplied by HP.
Warning This equipment
will be inoperable when
main power fails.
Contents
1
2
3
4
5
6
7
8
User Guide
HP All-in-One overview........................................................................................5
The HP All-in-One at a glance................................................................................5
Control panel overview...........................................................................................6
Menu overview.......................................................................................................9
Enter text and symbols.........................................................................................12
Use the HP Image Zone software.........................................................................13
Find more information........................................................................................ 15
Sources of information..........................................................................................15
Use the onscreen Help.........................................................................................16
Finish setting up your HP All-in-One................................................................23
Set your language and country/region..................................................................23
Connection information.........................................................................................23
Connect to a network.........................................................................................29
Wired network setup.............................................................................................29
Install the software for a network connection........................................................31
Connect to additional computers on a network.....................................................33
Change the HP All-in-One from a USB connection to a network connection........33
Manage your network settings..............................................................................33
Network troubleshooting.......................................................................................40
Load originals and load paper...........................................................................43
Load an original....................................................................................................43
Choose papers for printing and copying...............................................................44
Load paper...........................................................................................................45
Avoid paper jams..................................................................................................49
Use the photo and video features.....................................................................51
Insert a memory card............................................................................................51
Connect a digital camera......................................................................................52
Connect a storage device.....................................................................................53
View photos..........................................................................................................54
Select photos and videos...................................................................................... 55
Edit photos............................................................................................................56
Print photos and videos from the control panel.....................................................58
Set photo print options..........................................................................................64
Save photos to your computer..............................................................................65
Share photos with friends and relatives................................................................67
Share your images with family and friends......................................................69
Send images to others..........................................................................................69
Receive images from others.................................................................................69
Print to your HP All-in-One from a remote location...............................................70
Configure HP Instant Share..................................................................................71
Use the copy features........................................................................................73
Make a copy.........................................................................................................73
Change the copy settings.....................................................................................73
Preview your copy job..........................................................................................74
Make a borderless copy of a photo.......................................................................75
1
9
10
11
12
13
14
15
2
Crop an original....................................................................................................75
Stop copying.........................................................................................................75
Print from your computer..................................................................................77
Print from a software application..........................................................................77
Change the print settings......................................................................................78
Stop a print job.....................................................................................................79
Use the scan features......................................................................................... 81
Scan an image......................................................................................................81
Share a scanned image with friends and relatives...............................................83
Print a scanned image..........................................................................................83
Edit a scanned image...........................................................................................83
Order supplies....................................................................................................85
Order paper, transparency film, or other media....................................................85
Order print cartridges............................................................................................85
Order accessories................................................................................................86
Order other supplies.............................................................................................86
Maintain your HP All-in-One..............................................................................89
Clean the HP All-in-One.......................................................................................89
Check the estimated ink levels.............................................................................90
Print a self-test report...........................................................................................91
Work with print cartridges.....................................................................................91
Troubleshooting information...........................................................................101
View the Readme file..........................................................................................102
Setup troubleshooting.........................................................................................102
Operational troubleshooting................................................................................112
Device update.....................................................................................................113
HP warranty and support.................................................................................117
Warranty.............................................................................................................117
Before you call HP customer support.................................................................119
Access your serial number and service ID..........................................................119
Get support and other information from the Internet...........................................120
Call in North America during warranty................................................................120
Call elsewhere in the world.................................................................................120
HP Quick Exchange Service (Japan).................................................................. 122
Prepare your HP All-in-One for shipment...........................................................122
Pack your HP All-in-One.....................................................................................124
Technical information......................................................................................125
System requirements..........................................................................................125
Paper specifications...........................................................................................125
Print specifications..............................................................................................126
Copy specifications.............................................................................................127
Memory card specifications................................................................................127
Scan specifications.............................................................................................128
Physical specifications........................................................................................128
Power specifications...........................................................................................128
Environmental specifications..............................................................................128
Additional specifications.....................................................................................128
Environmental product stewardship program.....................................................129
Regulatory notices..............................................................................................130
Declaration of conformity (European Economic Area)........................................132
HP Photosmart 2570 All-in-One series
Contents
HP Photosmart 2570 All-in-One series declaration of conformity.......................132
Index.........................................................................................................................133
User Guide
3
4
HP Photosmart 2570 All-in-One series
1
HP All-in-One overview
Overview
You can control your HP All-in-One by the control panel on your HP All-in-One or with
the HP Image Zone software installed on your computer. This guide describes how to
use the HP All-in-One control panel to make a copy, print photos from a memory card
or storage device. It also describes how to print from a software application, how to
maintain and troubleshoot your HP All-in-One, and much more. The HP Image Zone
software includes copy, scan, and photo functionality, as well as troubleshooting tips
and helpful information. For more information on HP Image Zone, see the onscreen
HP Image Zone Help and Use the HP Image Zone software.
Note If you are using a version of the Mac OS earlier than OS X v10.1.5,
including OS 9 v9.1.5, access the HP Image Zone software features through
the HP Director icon. In OS X, select the HP Director icon from the Dock. In
OS 9, double-click the HP Director shortcut on your desktop.
If you are using OS X v10.2 or later, the HP Image Zone software entry point
is the HP Image Zone window.
This chapter describes the HP All-in-One hardware features, control panel functions,
and how to access the HP Image Zone software.
The HP All-in-One at a glance
User Guide
Label
Description
1
Lid
2
Glass: Place a document on the glass to
scan or copy.
3
Memory card slots and front USB port:
Print photos directly from your memory
card, camera, or storage device.
4
Paper-width guide
5
Chapter 1
Overview
(continued)
Label
Description
5
Paper tray extender
6
Paper tray
7
Control panel: Use to access the HP Allin-One features. For more information
about the buttons on the control panel,
see Control panel overview.
8
Color graphics display: View menus,
photos, and messages.
9
Rear clean-out door: Access the inside
of the device to clear paper jams.
10
Rear USB portConnect to a computer.
11
Ethernet port: Connect to a wired network.
12
Power connection
Control panel overview
This section describes the functions of the various buttons, lights, and arrows on the
HP All-in-One control panel.
6
HP Photosmart 2570 All-in-One series
Control panel features
Overview
Label
Name and Description
1
Color graphics display: View menus, photos, and messages. The color graphics
display can be pulled up and angled for better viewing.
2
Up arrow: Navigate up through menu options, move the viewing area up in zoom
mode, or navigate the visual keyboard.
3
Attention light: Indicates a problem occurred. See the color graphics display for
more information.
4
Right arrow: Increase values, move the viewing area right in zoom mode,
navigate the visual keyboard, or go forward when viewing photos on the color
graphics display.
User Guide
7
Chapter 1
Overview
(continued)
Label
Name and Description
5
Down arrow: Navigate down through menu options, move the viewing area down
in zoom mode, or navigate the visual keyboard.
6
Cancel: Stop the current operation, exit a menu, or exit settings.
7
Rotate: Rotate the currently displayed photo on the color graphics display 90
degrees. Subsequent presses continue to rotate the photo 90 degrees.
Note Rotate only affects printing in album mode.
8
Zoom: Zoom in to enlarge the image on the color graphics display. Zoom out to
see more of a photo on the color graphics display. You can also use this button to
adjust the crop box when printing.
9
Print Photos: Select the photo function. When the button is lit, the photo function
is selected. Use this button to print photos from a memory card or storage device,
or to save photos to your computer.
10
Start Scan: Start a scan job and send it to the destination you selected using the
Scan To button.
11
Start Copy Color: Start a color copy job.
12
Start Copy Black: Start a black copy job.
13
Copy Menu: Select copy options, such as number of copies, paper size, and
paper type.
14
Scan To: Select a scan destination.
15
Photo Menu: Adjust a photo for viewing or printing. Features include color effects,
photo brightness, frames, and red-eye removal.
16
Proof Sheet: Print a proof sheet when a memory card has been inserted in a
memory card slot. A proof sheet shows thumbnail views of all the photos on the
memory card. You can select photos on the proof sheet, then print those photos
by scanning the proof sheet.
17
HP Instant Share: Send or receive images directly from a network-connected
HP All-in-One. If your HP All-in-One is USB-connected, you can send images
using the HP Instant Share software on your computer.
18
Setup: Access the menu system for reports, maintenance, and help.
19
Left arrow: Decrease values, move the viewing area left in zoom mode, navigate
the visual keyboard, go back when viewing photos on the color graphics display,
or exit menus.
20
On: Turn the HP All-in-One on or off. When the HP All-in-One is off, a minimal
amount of power is still supplied to the device. To completely disconnect the
power supply to the HP All-in-One, turn the device off, and then unplug the power
cord.
21
OK: Select a menu, setting, or value displayed on the color graphics display.
8
HP Photosmart 2570 All-in-One series
Color graphics display icons
Icon
Overview
The following icons appear at the bottom of the color graphics display to provide
important information about your HP All-in-One, including network status. For more
information about networking, see Connect to a network.
Purpose
Shows that the print cartridge is about half full. The color of the icon
corresponds to the color of the print cartridge, and the fill level of the
icon corresponds to the fill level of the print cartridge.
Shows that an unknown ink cartridge is inserted. This icon might
appear if an ink cartridge contains non-HP ink.
Shows that you can view the second set of icons on the color
graphics display.
Shows that a wired network connection exists.
If the icon color is gray instead of blue, it shows that the device is
network-capable but no wired network connection exists.
Shows that an HP Instant Share message has been received.
If the HP Instant Share icon color is gray instead of blue, the Auto
Checking function is turned off.
If the HP Instant Share icon is not present, there is no new mail or
HP Instant Share was not set up.
Shows that a Bluetooth adapter is installed, and a connection exists.
(A separate Bluetooth adapter is required.)
For more information on setting up Bluetooth, see Connection
information.
Color graphics display sleep mode
In order to prolong the life of the color graphics display, the display dims after two
minutes of inactivity. After 60 minutes of inactivity, the color graphics display goes into
Sleep mode and the screen shuts off completely. The display turns back on when you
press a control panel button, lift the lid, insert a memory card, access the HP All-inOne from a connected computer, or connect a storage device or a camera to the front
USB port.
Menu overview
The following tables provide a quick reference to top-level menus that appear on the
HP All-in-One color graphics display.
User Guide
9
Chapter 1
Photo Menu
Overview
The following Photo Menu options are available when you press the Photo Menu
button on the control panel.
1. Easy Print Wizard
2. Print Options
3. Special Features
4. Edit
5. Transfer to Computer
6. HP Instant Share
7. Slideshow
8. Set as Wallpaper
Proof Sheet Menu
The following Proof Sheet Menu options are available when you press the Proof
Sheet button on the control panel. A proof sheet enables you to view your photos
from a memory card or a storage device in an index sheet format, and also to print
selected photos easily from a memory card or a storage device.
1. Print Proof Sheet
2. Scan Proof Sheet
Copy Menu
The following Copy Menu options are available when you press the Copy button on
the control panel.
1. Number of Copies
2. Copy Preview
3. Reduce/Enlarge
4. Crop
5. Paper Size
6. Paper Type
7. Copy Quality
8. Lighter/Darker
9. Enhancements
0. Set New Defaults
Scan To Menu
The following Scan To menu options are available when your HP All-in-One is
connected to your computer with a USB cable and you press the Scan To button on
10
HP Photosmart 2570 All-in-One series
the control panel. The options available on this menu vary depending on the software
applications installed on your computer.
Overview
When the HP All-in-One is connected to a network with one or more computers, the
Scan To Menu allows you to select a connected computer before displaying some
options.
USB-connected
1. HP Image Zone
2. Microsoft PowerPoint
3. Adobe Photoshop
4. HP Instant Share
5. Memory Device
Network-connected
1. Select Computer
2. HP Instant Share
3. Memory Device
HP Instant Share menu
This menu applies only if the HP All-in-One is connected to a network. If your HP Allin-One connects to your computer with a USB cable, you can access HP Instant
Share through your computer.
1. Send
2. Receive
3. HP Instant Share Options
4. Add New Destination
Setup Menu
The following Setup Menu options are available when you press the Setup button on
the control panel.
The Help Menu selection on the Setup Menu allows you to quickly find help on some
key topics. Most of the information is presented on a connected Windows computer or
Macintosh computer screen.
1. Help
2. Print Report
3. Tools
4. Preferences
5. Network
User Guide
11
Chapter 1
(continued)
6. HP Instant Share
Overview
7. Bluetooth
Help Menu
The following Help Menu options are available when you select the Help Menu option
on the Setup Menu.
1. How do I
2. Error Messages
3. Print Cartridges
4. Load Originals and Load
Paper
5. General Troubleshooting
6. Network Troubleshooting
7. Use Memory Card
8. Use Scan Features
9. Get Support
0. Icon Glossary
Enter text and symbols
You can enter text or symbols by using the visual keyboard that automatically appears
on the color graphics display when you need to enter text to set up a wired network.
To enter text using the visual keyboard
1. To select a letter, number, or symbol in the visual keyboard, press , , , and
to highlight the appropriate selection, depending on what you want to do.
To enter lowercase letters, uppercase letters, numbers, and symbols
– To enter lowercase letters, select the abc button on the visual keyboard, and
then press OK.
– To enter uppercase letters, select the ABC button on the visual keyboard,
and then press OK.
– To enter numbers and symbols, select the 123 button on the visual
keyboard, and then press OK.
To add a space
To add a space, press
on the visual keyboard, and then press OK.
Note Make sure you use the on the visual keyboard to add a space.
You will not be able to add a space by using the arrow buttons on the
control panel.
12
HP Photosmart 2570 All-in-One series
2.
Overview
Once you have highlighted the appropriate letter, number, or symbol, press OK
on the control panel to select it.
The selection appears on the color graphics display.
Tip To erase a letter, number, or symbol, select Clear on the visual
keyboard, and then press OK.
3.
When you are finished entering text, numbers, or symbols, select Done on the
visual keyboard, and then press OK.
Use the HP Image Zone software
You can use the HP Image Zone software to access many features not available from
the control panel.
The HP Image Zone software is installed on your computer when you set up your
HP All-in-One. For further information, see the Setup Guide that came with your device.
Note (Windows only) If you selected the express installation of the HP Image
Zone software, the HP Image Zone Express software is installed rather than
the full application. HP Image Zone Express is recommended for computers
with limited memory resources. HP Image Zone Express includes a basic set
of photo editing features instead of the standard set that is included on the full
installation of HP Image Zone. Windows 9x or 2000 users can only install
HP Image Zone Express.
The HP Image Zone Express software does not allow you to register your
network-connected HP All-in-One using HP Instant Share. You can still access
HP Instant Share from HP Image Zone Express on your computer, but you
will not be able to use the HP Instant Share features from the control panel
unless you install the full version of HP Image Zone.
Any mention of the HP Image Zone software in this guide and in the onscreen
help for the HP Photosmart 2570 All-in-One series refers to both versions of
HP Image Zone unless otherwise noted.
You can quickly and easily expand the functionality of your HP All-in-One by using the
HP Image Zone software. Look for boxes like this throughout the guide that provide
topic-specific tips and helpful information for your projects.
Access to the HP Image Zone software differs by operating system (OS). For
example, if you have a Windows computer, the HP Image Zone software entry point
is the HP Solution Center window. If you have a Mac and are running OS X V10.2 or
later, the HP Image Zone software entry point is the HP Image Zone window.
Regardless, the entry point serves as the launching pad for the HP Image Zone
software and services.
User Guide
13
Chapter 1
Overview
To open the HP Image Zone software on a Windows computer
1. Do one of the following:
– On the Windows desktop, double-click the HP Solution Center icon.
– In the system tray at the far right of the Windows taskbar, double-click the
HP Digital Imaging Monitor icon.
– On the taskbar, click Start, point to Programs or All Programs, select HP,
and then click HP Solution Center.
2. If you have more than one HP device installed, select the HP All-in-One tab.
Note On a Windows computer, the features available in the HP Solution
Center vary depending on the devices you have installed. The HP Solution
Center is customized to display icons associated with the selected device. If
the selected device is not equipped with a particular feature, then the icon for
that feature does not display in the HP Solution Center.
Tip If the HP Solution Center on your computer does not contain any icons,
an error might have occurred during the software installation. To correct this,
use the Control Panel in Windows to completely uninstall the HP Image Zone
software; then reinstall the software. For more information, see the Setup
Guide that came with your HP All-in-One.
To open the HP Image Zone software on a Mac (OS 9)
➔ Do one of the following:
–
–
Double-click the HP Director alias on the desktop.
Double-click the HP Director alias in the Applications:Hewlett-Packard:HP
Photo and Imaging Software folder.
The HP Director displays only the task buttons that pertain to the selected
device.
To open the HP Image Zone software on a Mac (OS 10.1 and later)
➔ Click the HP Image Zone icon in the Dock, and then click the Devices tab and
choose a device.
The HP Image Zone window appears.
Note On a Mac, the features available in the HP Image Zone software
vary depending on the chosen device.
Tip Once the HP Image Zone software is opened, you can access the
Dock menu shortcuts by selecting and holding the mouse button over the
HP Image Zone icon in the Dock.
14
HP Photosmart 2570 All-in-One series
2
Find more information
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using your HP All-in-One.
Sources of information
Setup Guide
Find more information
The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the
Setup Guide in order.
Note To take full advantage of all the features on the HP All-inOne, you might need to perform additional setup or set additional
preferences, described in the User Guide you are reading. For
more information, see Finish setting up your HP All-in-One and
Connect to a network.
If you have problems during setup, see Troubleshooting in the last
section of the Setup Guide, or see Troubleshooting information in
this User Guide.
User Guide
This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It
also provides additional setup instructions to supplement those in
the Setup Guide.
HP Image Zone Tour (Windows)
The HP Image Zone Tour is a fun, interactive way to get a brief
overview of the software included with your HP All-in-One. You'll
learn how the HP Image Zone software can help you edit, organize,
and print your photos.
HP Image Zone Help
The HP Image Zone Help provides detailed instructions on features
of your HP All-in-One that are not described in this User Guide,
including features that are only available using the HP Image Zone
software.
User Guide
15
Chapter 2
(continued)
Windows
● The Get step-by-step instructions topic provides information
on using the HP Image Zone software with HP devices.
● The Explore what you can do topic provides more information
about the practical and creative things you can do with the
HP Image Zone software and your HP devices.
● If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.
Find more information
Mac
● The How Do I? topic provides more information about the
practical and creative things you can do with the HP Image
Zone software and your HP devices.
● The Get Started topic area provides information about
importing, modifying, and sharing your images.
● The Use Help topic provides more information about finding
information in the onscreen Help.
For more information, see Use the onscreen Help.
Onscreen help from your device
Onscreen help is available from your device and contains additional
information on select topics.
To access onscreen help from the control panel
1. Press the Help button, indicated on the control panel by a
question mark (?).
2. Use the arrows to select the appropriate help topic, and then
press OK. The help topic opens on your computer screen.
Readme
The Readme file contains the most recent information which might
not be found in other publications.
For information on how to access the Readme file, see View the
Readme file.
www.hp.com/support
If you have Internet access, you can get help and support from the
HP website. This website offers technical support, drivers, supplies,
and ordering information.
Use the onscreen Help
This User Guide provides just a sampling of the features available to help you get
started using your HP All-in-One. Explore the onscreen HP Image Zone Help that
came with your HP All-in-One software for information on all the features that your
HP All-in-One supports.
16
HP Photosmart 2570 All-in-One series
Note The onscreen Help also provides troubleshooting topics to assist you in
resolving any issues you might encounter with your HP All-in-One.
The way you access and use the onscreen Help varies slightly depending on whether
you are viewing the Help on a Windows computer or a Mac. Guidelines for using both
Help systems are included in the following sections.
Use the Help on a Windows computer
This section explains how to access the onscreen Help on a Windows computer. It
tells you how to use the navigation, search, and index features in the Help system to
find the specific information you need.
User Guide
1
Contents, Index, and Search tabs
2
Display area
3
Help toolbar
17
Find more information
To access the HP Image Zone Help on a Windows computer
1. In the HP Solution Center, click the tab for your HP All-in-One.
For information on accessing the HP Solution Center, see Use the HP Image
Zone software.
2. In the Device Support area, click Onscreen Guide or Troubleshooting.
– If you click Onscreen Guide, a pop-up menu appears. You can choose to
open the welcome page for the entire Help system or to go specifically to the
Help for your HP All-in-One.
– If you click Troubleshooting, the Troubleshooting and support page
opens.
The following diagram highlights features for finding your way around the Help.
Chapter 2
Contents, Index, and Search tabs
The Contents, Index, and Search tabs enable you to find any topic in the HP Image
Zone Help.
Find more information
●
Contents
The Contents tab provides a top-down view of the topics in the Help, similar to
the table of contents in a book. This is a useful way to find all the information
provided about a single feature, such as printing photos.
– For information on tasks and features available from the control panel of your
HP All-in-One, open the 2570 series Help near the bottom of the list.
– For troubleshooting information about your HP All-in-One, open the
Troubleshooting and support book, and then open the 2570 series
Troubleshooting book.
– The other books listed on the Contents tab provide information on using the
HP Image Zone software to complete tasks on your HP All-in-One.
Sections that contain subtopics are indicated in
the list by a book icon. To view a list of the
subtopics within a book, click the + sign next to
the book icon. (The + sign changes to a - sign
when the section is already expanded.) To view
the information in a topic, click the book name or
topic name on the Contents tab. The selected
topic appears in the display area on the right.
●
Index
The Index tab provides an alphabetical list of index entries relevant to the topics
in the HP Image Zone Help.
You can use the scroll bar on the right side of
the list to view the different entries, or you can
begin typing keywords in the text box above the
list. As you type, the list of index entries
automatically advances to the entries that begin
with the letters you type.
●
When you see an index entry that seems to be related to the information you are
trying to find, double-click the index entry.
– If there is only one topic in the Help associated with that index entry, that
topic appears in the display area on the right.
– If there are many applicable topics, the Topics Found dialog box appears.
Double-click any topic listed in the dialog box to view it in the display area.
Search
The Search tab enables you to search the entire Help system for specific words,
such as "borderless print".
Tip If any of the words you are entering are fairly common (such as
"print", in the "borderless print" example), you might want to place
18
HP Photosmart 2570 All-in-One series
quotation marks around the combination of words for which you are
searching. This limits your search so that the results are more relevant to
the information you need. Instead of returning all topics that contain either
the word "borderless" or the word "print", the search will only return topics
that contain the phrase "borderless print".
By default, the results are sorted by Rank, so that the topic containing the most
instances of your search criteria is at the top of the list. You can also sort the
results by the topic's Title or Location, by clicking the table heading for that
column. To view the contents of a topic, double-click that row in the results table.
The selected topic appears in the display area on the right.
Display area
The display area on the right side of the Help window displays the Help topic you
select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable.
●
●
●
Topics often include links to other topics in the Help system where you can find
additional information. Sometimes a link automatically opens the new topic in the
display area. At other times, there might be more than one applicable topic. When
this is the case, the Topics Found dialog box appears. Double-click any topic
listed in the dialog box to view it in the display area.
Some topics include detailed instructions or additional information that is not
immediately visible on the page. Look for the words Show All or Hide All at the
top right side of the page. If these words are visible, it means there is additional
information hidden on the page. The hidden information is indicated by dark blue
text with an arrow. You can view the hidden information by clicking the dark blue
text.
Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon followed by the
words "Show me how". When you click the "Show me how" link text, the
animation runs in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards and forwards through topics that you
have already viewed, or you can click the Home button to return to the HP Image
Zone help contents page.
User Guide
19
Find more information
After entering your search criteria, click List
Topics to view all the Help topics that contain
the words or phrases you entered. The results
are listed in a three-column table. Each row
contains the topic Title, the Location in the Help
where the topic is contained, and the Rank,
assigned based on its relevance to your search
criteria.
Chapter 2
1
Show/Hide
2
Back
3
Forward
4
Home
5
Print
6
Options
Find more information
The Help toolbar also contains buttons for changing the way the onscreen Help
appears on your computer screen. For example, if you need more room to view the
help topics in the display area on the right, you can hide the Contents, Index, and
Search tabs by clicking the Hide button.
Finally, the Print button enables you to print the page that is currently displayed on
the computer screen. If the Contents tab is visible on the left when you click Print,
the Print Topics dialog box appears. You can choose to print just the topic you are
currently viewing in the display area, or you can print the current topic plus any
subtopics associated with it. This feature is not available if the Index or Search tab is
visible on the right side of the Help window.
Use the Help on a Mac
This section explains how to access the onscreen Help on a Mac. It tells you how to
navigate and search the Help system to find the specific information you need.
To access the HP Image Zone Help on a Mac
➔ On the Help menu in the HP Image Zone, choose HP Image Zone Help.
For information on accessing the HP Image Zone software, see Use the
HP Image Zone software.
The HP Image Zone Help appears. The following diagram highlights features for
finding you way around the Help.
20
HP Photosmart 2570 All-in-One series
Navigation panes
2
Display area
3
Help toolbar
Find more information
1
Navigation panes
The HP Image Zone Help opens in the Help Viewer. It is divided into three panes.
The left and center panes enable you to move around the topics in the Help. (The
right pane contains the display area, described in the next section.)
●
●
The left pane contains a list of all the sections in the Help.
– For information on tasks and features that are available from the control
panel of your HP All-in-One, click the 2570 series Help.
– For information on troubleshooting issues with your HP All-in-One, click the
2570 series Troubleshooting.
– The other sections listed provide information on using the HP Image Zone
software to complete tasks on your HP All-in-One.
The center pane provides a top-down view of the topics in the section selected in
the left pane, similar to the table of contents in a book. This is a useful way to find
all the information provided about a single feature, such as printing photos.
Display area
The display area in the right pane displays the Help topic you select in the center
pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if
applicable.
●
User Guide
Many topics in the HP Image Zone Help include information about how to use a
feature from the control panel on the HP All-in-One as well as from the HP Image
Zone software on the Mac. Use the scroll bars to the right of the display area to
21
Chapter 2
●
Find more information
●
view all the content in a particular topic. Sometimes important information is not
visible in the window without scrolling.
Topics often include links or references to other topics in the Help system where
you can find additional information.
– If the related topic appears in the same section of the Help, the topic
automatically opens in the display area.
– If the related topic appears in a different section of the Help, the current topic
provides a reference telling you which section to choose from the left
navigation pane. You can either locate the related topic by using the center
navigation pane, or you can search for the topic, as described in the next
section.
Some topics include animated videos that show you how to use a particular
feature. These animations are identified by a video camera icon followed by the
words "Show me how". When you click the video camera icon, the animation runs
in a new window.
Help toolbar
The Help toolbar, shown below, contains buttons that enable you to move around the
topics in the Help. You can move backwards through topics that you have already
viewed.
Note If you have Mac OS 9, the Help toolbar has a different look.
1
Back
2
Help Center
3
Search area
The Help toolbar also contains a text box that enables you to search the entire Help
system for specific words, such as "borderless print".
After entering your search criteria, press RETURN on your keyboard to view a list of all
the topics that contain the words or phrases you entered. The results are listed in a
three-column table. Each row contains the title of the Topic, the Relevance (assigned
based on its relevance to your search criteria), and the Location in the Help where
the topic is contained.
By default, the results are sorted by Relevance, so that the topic that best matches
your search criteria is at the top of the list. You can also sort the results by the Topic
or Location by clicking the table heading for that column. To view the contents of a
topic, double-click that row in the results table. The selected topic appears.
22
HP Photosmart 2570 All-in-One series
3
Finish setting up your HP All-inOne
After you have completed the steps in your Setup Guide, refer to this chapter to help
you finish setting up your HP All-in-One. This chapter describes how to set up your
language and country/region preferences, and it explains the different ways you can
connect your HP All-in-One.
In addition to the setup instructions in this User Guide, you can also set up HP Instant
Share on your network-connected HP All-in-One, so you can easily share images with
friends and relatives. If you installed the HP Image Zone software, press the
HP Instant Share button on the control panel of your network-connected HP All-inOne to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share, see the 2570 series Help section in the onscreen
HP Image Zone Help.
●
●
Change the device language and country/region. For more information, see Set
your language and country/region.
Explore the connection options for your HP All-in-One, including USB, wired
networking, Bluetooth, and printer sharing. For more information, see Connection
information.
Set your language and country/region
1.
2.
3.
4.
5.
6.
Press Setup.
Press
until Preferences is highlighted, press OK, then press OK again.
This displays the Preferences menu, and then selects Set Language & Country/
Region.
or
to scroll through the list of languages.
A list of languages appears. Press
When your language is highlighted, press OK.
until No is highlighted, then press
When prompted, press OK for Yes or press
OK.
to scroll
or
The countries/regions for the selected language appear. Press
through the list.
When the country/region you want to select is highlighted, press OK.
When prompted, press OK for Yes, or press
until No is highlighted, then press
OK.
Connection information
Your HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also connect your HP All-in-One to a wired
network. If you insert an HP bt300 or HP bt400 series Bluetooth® Wireless Printer
User Guide
23
Finish setup
The language and country/region setting determines which language the HP All-inOne uses to display messages on the color graphics display. Usually, you set the
language and country/region when you first set up the HP All-in-One. However, you
can change the setting at any time by using the following procedure.
Chapter 3
Adapter into the front USB port, Bluetooth® devices such as PDAs and camera
phones can print to your HP All-in-One.
Supported connection types
Recommended
number of
connected
computers for best
performance
Supported software
features
Setup instructions
USB connection
One computer
connected with a
USB cable to the
USB port on the back
of the HP All-in-One.
All features are
supported.
Follow the Setup
Guide for detailed
instructions.
Ethernet (wired)
connection
Up to five computers
connected to an
HP All-in-One using a
hub or router.
All features are
supported.
Follow the Setup
Guide and Connect
to a network in this
User Guide for
detailed instructions.
HP bt300 or HP
bt400 series
Bluetooth® Wireless
Printer Adapter (HP
Bluetooth® adapter)
One Bluetooth®
device or computer.
Printing from a
Bluetooth® device
such as a PDA or
camera phone, or a
Bluetooth®-enabled
computer.
For information on
printing from a device
such as a PDA or
camera, see the
onscreen HP Image
Zone Help.
Finish setup
Description
For information on
printing from a
Bluetooth®-enabled
computer, see
Connect using
Bluetooth®.
Printer sharing
Up to five computers.
The host computer
must be turned on at
all times, or the other
computers will not be
able to print to the
HP All-in-One.
All features resident
on the host computer
are supported. Only
print is supported
from the other
computers.
For setup
instructions, see Use
printer sharing
(Windows) or Use
printer sharing (Mac).
Connect using a USB cable
The Setup Guide that came with your device provides detailed instructions for using a
USB cable to connect a computer to the rear USB port.
24
HP Photosmart 2570 All-in-One series
Connect using Ethernet
The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network
connections. For detailed instructions on connecting your HP All-in-One to an
Ethernet (wired) network, see Connect to a network in this User Guide and the printed
Setup Guide that came with your device.
Connect using Bluetooth®
A Bluetooth® connection provides a quick and easy way to print images from a
Bluetooth®-enabled computer without using a cable. However, with a Bluetooth®
connection you will not be able to initiate other features, such as scan and HP Instant
Share, from your computer.
Before you print, you must connect an HP Bluetooth® adapter to your HP All-in-One.
For more information, see the onscreen HP Image Zone Help that came with your
HP All-in-One. For information on using the onscreen HP Image Zone Help, see Use
the onscreen Help.
Windows users
You must have Windows XP and either the Microsoft Bluetooth® Protocol Stack or the
Widcomm Bluetooth® Protocol Stack installed in order to connect your HP All-in-One.
It is possible to have both the Microsoft Stack and the Widcomm Stack on your
computer, but you use only one of them to connect your HP All-in-One.
●
To install and print using the Microsoft stack (Windows)
1. Make sure that you have installed the HP All-in-One software on the computer.
Note The purpose of installing the software is to make sure the print
driver is available for the Bluetooth® connection. Therefore, if you have
already installed the software, you do not need to reinstall it. If you want
both a USB and a Bluetooth® connection to your HP All-in-One, install the
USB connection first. For more information, see the printed Setup Guide.
However, if you do not want a USB connection, select Directly to the
computer on the Connection Type screen. Also, on the Connect Your
Device Now screen, select the check box next to If you are unable to
connect your device now... at the bottom of the screen.
2.
User Guide
Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One.
25
Finish setup
●
Microsoft stack If you have Windows XP with Service Pack 2 installed on your
computer, then your computer has the Microsoft Bluetooth® Protocol Stack. The
Microsoft stack allows you to install an external Bluetooth® adapter automatically.
If your Bluetooth® adapter supports the Microsoft stack but it does not install
automatically, then you do not have the Microsoft stack on your computer. Check
the documentation that came with the Bluetooth® adapter to see if it supports the
Microsoft stack.
Widcomm stack: If you have an HP computer with Bluetooth® built in, or if you
have installed an HP Bluetooth® adapter, then your computer has the Widcomm
stack. If you have an HP computer and plug in an HP Bluetooth ® adapter, it will
install automatically using the Widcomm stack.
Chapter 3
3.
4.
5.
6.
7.
8.
If you are using an external Bluetooth® adapter for your computer, make sure
your computer is started and then attach the Bluetooth® adapter to a USB port on
the computer. If you have Windows XP with Service Pack 2 installed, the
Bluetooth® drivers are installed automatically. If you are prompted to select a
Bluetooth® profile, select HCRP.
If your computer has Bluetooth® built in, just make sure the computer is started.
On the Windows taskbar, click Start, and then click Printers and Faxes.
Double-click the Add Printer icon.
Click Next, and then select A Bluetooth Printer.
Follow the onscreen instructions to finish the installation.
Print as you would to any printer.
To install and print using the Widcomm stack (Windows)
1. Make sure that you have installed the HP All-in-One software on the computer.
Note The purpose of installing the software is to make sure the print
driver is available for the Bluetooth® connection. Therefore, if you have
already installed the software, you do not need to reinstall it. If you want
both a USB and a Bluetooth® connection to your HP All-in-One, install the
USB connection first. For more information, see the printed Setup Guide.
However, if you do not want a USB connection, select Directly to the
computer on the Connection Type screen. Also, on the Connect Your
Device Now screen, select the check box next to If you are unable to
connect your device now... at the bottom of the screen.
Finish setup
2.
3.
4.
5.
6.
Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One.
Click the My Bluetooth Places icon on the desktop or in the taskbar.
Click View devices in range.
Once the available printers are discovered, double-click the name of HP All-inOne to finish the installation.
Print as you would to any printer.
Mac users
You can connect your HP All-in-One to a Mac that has Bluetooth® built in, or you can
install an external Bluetooth® adapter, such as an HP Bluetooth® adapter.
To install and print using Bluetooth® (Mac)
1. Make sure that you have installed the HP All-in-One software on the computer.
2. Attach an HP Bluetooth® adapter to the front USB port of the HP All-in-One.
3. Press the On button on the control panel to turn the HP All-in-One off, and press
it again to turn the device on.
4. Attach a Bluetooth® adapter to the computer and turn it on. Or, if your computer
has Bluetooth® built in, just turn on your computer.
5. Open the Printer Setup Utility from the Applications:Utilities folder.
Note This utility is called the Printer Setup Utility on 10.3 and later. It is
called Print Center on 10.2.x.
6.
26
From the pop-up menu, choose Bluetooth, then click Add
HP Photosmart 2570 All-in-One series
7.
8.
The computer searches for the HP All-in-One.
In the printer list, select the HP All-in-One, then click Add.
The HP All-in-One is added to the printer list.
Print as you would to any printer.
Use printer sharing (Windows)
If your computer is on a network, and another computer on the network is connected
to the HP All-in-One by using a USB cable, you can use that device as your printer
using Windows printer sharing. The computer connected directly to the HP All-in-One
acts as the host for the printer and has full feature functionality. Other computers on
the network, which are referred to as clients, have access only to the print features. All
other functions must be performed on the host computer.
For more information on enabling Windows printer sharing, refer to the user guide that
came with your computer or the Windows onscreen Help.
Use printer sharing (Mac)
If your computer is on a network, and another computer on the network is connected
to the HP All-in-One with a USB cable, you share that device using printer sharing.
Other computers on the network, which are referred to as clients, have access only to
the print features. All other functions must be performed on the host computer.
Finish setup
To enable printer sharing
1. On the client and host computers, do the following:
a. Select System Preferences in the Dock.
The System Preferences window appears.
b. Select Sharing.
c. From the Services tab, click Printer Sharing.
2. On the host computer, do the following:
a. Select System Preferences in the Dock.
The System Preferences window appears.
b. Select Print & Fax.
c. Click the check box next to Share my printers with other computers.
Use Webscan
Webscan is a feature of the Embedded Web Server that lets you scan photos and
documents from your HP All-in-One to your computer using a Web browser. This
feature is available even if you chose not to install the device software on your
computer.
For more information on Webscan, see the online help in the Embedded Web Server.
For more information on the Embedded Web Server, see Connect to a network.
User Guide
27
Finish setup
Chapter 3
28
HP Photosmart 2570 All-in-One series
4
Connect to a network
This chapter describes how to connect your HP All-in-One to a network, view and
manage the network settings, and troubleshoot problems with the network connections.
If you want to:
See this section:
Connect to a wired (Ethernet) network.
Wired network setup
Install the HP All-in-One software for
use in a networked environment.
Install the software for a network
connection
Add connections to more computers on
the network.
Connect to additional computers on a
network
Change the HP All-in-One from a USB
connection to a network connection.
Change the HP All-in-One from a USB
connection to a network connection
Note Use the instructions in this
section if you first installed your HP Allin-One with a USB connection, and you
now want to change to wired (Ethernet)
network connection.
View or change the network settings.
Manage your network settings
Find troubleshooting information.
Network troubleshooting
For definitions of networking terms, see the Network Glossary in the onscreen
HP Image Zone Help that came with your HP All-in-One. For information on using the
onscreen HP Image Zone Help, see Use the onscreen Help.
Wired network setup
Use this section to connect your HP All-in-One to an Ethernet router, switch, or
wireless router using an Ethernet cable. This is known as a wired or Ethernet network.
Network setup
User Guide
29
Chapter 4
To set up your HP All-in-One on a wired network, you need to do the following:
●
●
●
First, collect all of the required materials, as explained in the next section, What
you need for a wired network.
Next, connect your HP All-in-One with an Ethernet cable to the Ethernet router,
switch, or wireless router. See Connect your HP All-in-One to the network.
Finally, install the software, as explained in Install the software for a network
connection.
What you need for a wired network
❑
❑
A functional Ethernet network that includes an Ethernet router, switch, or a
wireless router with Ethernet ports.
CAT-5 Ethernet cable.
❑
Although standard Ethernet cables look similar to standard telephone cables,
they are not interchangeable. There is a different number of wires in each one,
and each has a different connector. An Ethernet cable connector (also called an
RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A
phone connector has between 2 and 6 contacts.
A desktop computer or laptop with a connection to the Ethernet or wireless router.
Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet
networks. If you are purchasing, or have purchased, a network interface
card (NIC), make sure it can operate at either speed.
❑
HP recommends Broadband Internet access such as cable or DSL. Broadband
Internet access is required if you want to access HP Instant Share directly from
the device. For more information on HP Instant Share, see Share your images
with family and friends.
Connect your HP All-in-One to the network
Network setup
An Ethernet port is provided on the back of your HP All-in-One.
1.
30
Remove the yellow plug from the back of the HP All-in-One.
HP Photosmart 2570 All-in-One series
2.
Connect the Ethernet cable to the Ethernet port on the back of your HP All-in-One.
3.
Connect the other end of the Ethernet cable to an available port on your Ethernet
router, switch, or wireless router.
4.
Once you have connected the HP All-in-One to the network, go to your computer
to install the software. See Install the software for a network connection.
Install the software for a network connection
Use this section to install your HP All-in-One software on a Windows or Mac
connected to a network. Before you install the software, make sure you have
connected your HP All-in-One as described in Wired network setup.
Note 1 If your computer is configured to connect to a series of network drives,
make sure that your computer is currently connected to these drives before
installing the software. Otherwise, HP All-in-One installation software might try
to use one of the reserved drive letters, and you will not be able to access that
network drive on your computer.
Note 2 Installation time can range from 20 to 45 minutes depending on your
operating system, the amount of available space, and the processor speed of
your computer.
See the instructions below for your Windows computer or Mac.
Network setup
To install the Windows HP All-in-One software
Note The following instructions are for Windows computers only.
1.
User Guide
Quit all applications running on your computer, and any firewall or virus detection
software.
31
Chapter 4
2.
3.
4.
5.
6.
7.
8.
9.
Insert the Windows CD that came with your HP All-in-One into the CD-ROM drive
on your computer and follow the onscreen instructions.
If a dialog box pertaining to firewalls appears, respond as follows:
– The Issues Stopping Installation screen means that a firewall or antispyware program is running that may interfere with the HP Software
Installation. For best results temporarily disable the firewall or anti-spyware
programs during installation. See your firewall documentation for instructions.
After the installation is complete you can re-enable the firewall or antispyware programs.
– The Notice about Firewalls means that the Microsoft Internet Connection
Firewall is enabled. Click Next to allow the Setup program to open the
necessary ports and continue with the installation. If a Windows Security
Alert appears for a program published by Hewlett-Packard, please unblock
this program.
On the Connection Type screen, select Through the network, and then click
Next.
The Searching screen appears as the Setup program searches for your HP All-inOne on the network.
On the Printer Found screen, verify that the printer description is correct.
If more than one printer is found on the network, the Printers Found screen
appears. Select the device you want to connect.
To see the device settings on your HP All-in-One:
a. Go to the control panel on your device.
b. Select View Network Settings on the Network Menu, and then select
Display Wired Summary.
If the device description is correct, select Yes, install this printer.
At the prompt, restart your computer to finish the installation process.
When you have finished installing the software, your HP All-in-One is ready for
service.
If you disabled a firewall or virus detection software on your computer, make sure
to enable it again.
To test your network connection, go to your computer and print a self-test report
to your HP All-in-One. For more information, see Print a self-test report.
To install the Mac HP All-in-One software
Note The following instructions are for Macs only.
Network setup
1.
2.
3.
4.
5.
32
Quit all applications running on your computer.
Insert the Mac CD that came with your HP All-in-One into the CD-ROM drive on
your computer.
Double-click the HP All-in-One installer icon.
(Mac OS X) On the Authentication screen, enter the Administrator password
used to access your computer or network.
The installer software looks for HP All-in-One devices, and then lists them.
(Mac OS X) On the Select Device screen, select your HP All-in-One.
HP Photosmart 2570 All-in-One series
6.
7.
Follow the onscreen instructions to complete all the installation steps, including
the Setup Assistant.
When you have finished installing the software, your HP All-in-One is ready for
service.
To test your network connection, go to your computer and print a self-test report
to your HP All-in-One. For more information, see Print a self-test report.
Connect to additional computers on a network
If you have additional computers on the same network as the HP All-in-One, you can
use the additional computers with your HP All-in-One after you have installed the HP
software on each computer. For more information, see Install the software for a
network connection. Once you have set up your HP All-in-One on the network you will
not need to configure it again when you add additional computers.
Change the HP All-in-One from a USB connection to a
network connection
If you first install your HP All-in-One with a USB connection, you can later change to
an Ethernet network connection. If you already understand how to connect to a
network, you can use the general directions below. For more detailed instructions on
connecting a HP All-in-One to a network, see Wired network setup.
To change a USB connection to a wired (Ethernet) connection
1. Unplug the USB connection from the back of your HP All-in-One.
2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-inOne to an available Ethernet port on the router, switch, or wireless router.
3. Run the installation CD, choose Add a Device, then choose Through the
network. For more information, see Install the software for a network connection.
4. (Windows only) When the installation is complete, open Printers and Faxes in
the Control Panel and delete the printers from the previous USB installation.
Manage your network settings
You can manage network settings for the HP All-in-One through the HP All-in-One
control panel as described in the next section. Additional advanced settings are
available in the Embedded Web Server, a configuration and status tool you access
from your Web browser using an existing network connection to the HP All-in-One.
For more information, see Use the Embedded Web Server.
The HP All-in-One control panel enables you to perform a variety of network
management tasks. This includes viewing the network settings, restoring the network
defaults, and changing the network settings.
User Guide
33
Network setup
Change basic network settings from the control panel
Chapter 4
View and print network settings
You can display a summary of the network settings on the HP All-in-One control
panel, or you can print a more detailed configuration page. The network configuration
page lists all of the important network settings such as the IP address, link speed,
DNS, and mDNS. For information on the network settings, see Network configuration
page definitions.
1.
2.
3.
Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Do one of the following:
until Display
– To display wired network settings, press OK. Then press
Wired Summary is highlighted, then press OK.
This selects View Network Settings and then displays a summary of the
wired (Ethernet) network settings.
– To print the network configuration page, press OK, then press OK again.
This selects View Network Settings and then prints the network
configuration page.
Restore network defaults
You can reset the network settings to what they were when you purchased your
HP All-in-One.
1.
2.
3.
Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press
until Restore Network Defaults is highlighted, and then press OK to
confirm.
Change advanced network settings from the control panel settings
The advanced network settings are provided for your convenience. However, unless
you are an advanced user, you should not change any of these settings. The
advanced settings include Link Speed, IP Settings, and Memory Card Security.
Set link speed
You can change the speed at which data is transmitted over the network. The default
is Automatic.
Network setup
1.
2.
3.
4.
34
Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
until Advanced Setup is highlighted, then press OK and press OK again.
Press
This selects Advanced Setup and then displays the Link Speed screen.
Press
to highlight the link speed that matches your network hardware, then
press OK.
– 1. Automatic
– 2. 10-Full
– 3. 10-Half
HP Photosmart 2570 All-in-One series
–
–
4. 100-Full
5. 100-Half
Change IP settings
The default IP setting for the IP settings is Automatic, which sets the IP settings
automatically. However, if you are an advanced user, you might want to manually
change the IP address, subnet mask, or the default gateway. To see the IP address
and subnet mask of your HP All-in-One, print a network configuration page from your
HP All-in-One. For more information on printing a configuration page, see View and
print network settings. For a description of the items on the configuration page,
including the IP address and subnet mask, see Network configuration page definitions.
Note When manually entering an IP Setting, you must already be connected
to an active Network, otherwise the setting will not stay when you exit from the
menu.
Caution Be careful when manually assigning an IP address. If you enter an
invalid IP address during the installation, your network components will not be
able to connect with the HP All-in-One.
1.
2.
3.
4.
5.
6.
7.
Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press
until Advanced Setup is highlighted, then press OK.
This displays the Advanced Setup menu.
Press
until IP Settings is highlighted, then press OK.
This displays the IP Settings menu.
until Manual is highlighted, then press OK.
Press
This displays the Manual IP Settings menu.
Press
to highlight an IP setting, then press OK.
– 1. IP Address
– 2. Subnet Mask
– 3. Default Gateway
This displays the visual keyboard. For information on using the visual keyboard,
see Enter text and symbols.
Enter your changes, then press OK when done.
Use the Embedded Web Server
For information on how to use the features available in the Embedded Web Server,
see the onscreen help within the Embedded Web Server. To access Embedded Web
Server help, open the Embedded Web Server, then click the Help link under Other
Links on the Embedded Web Server Home tab.
User Guide
35
Network setup
If your computer is connected to an HP All-in-One on a network, you can access the
Embedded Web Server that resides in the HP All-in-One. The Embedded Web Server
is a web-based user interface that provides some options not available on the HP Allin-One control panel, including advanced network security options. Also, the
Embedded Web Server enables you to monitor status and order printer supplies.
Chapter 4
Note Only use the Embedded Web Server to change network settings if you
cannot access the HP All-in-One control panel, or you need to change an
advanced option not available on the control panel.
Access the Embedded Web Server
You can only access the Embedded Web Server on a computer connected to an
HP All-in-One on a network.
1.
2.
3.
4.
Press Setup.
Press
until Network is highlighted, then press OK.
The Network Menu appears.
Press OK, then press OK again.
This selects the View Network Settings menu and then prints a configuration
page for your HP All-in-One, including the IP address. You will use the IP address
in the next step.
In the Address box in your Web browser on your computer, type the IP address
of the HP All-in-One, as shown on the network configuration page. For example,
http://192.168.1.101.
The Embedded Web Server Home page appears, showing information for the
HP All-in-One.
Note If you are using a proxy server in your browser, you might need to
disable it to access the Embedded Web Server.
5.
If you need to change the language displayed in the Embedded Web Server, do
the following:
a. Click the Settings tab.
b. Click Select Language in the Settings navigation menu.
c. In the Select Language list, click the appropriate language.
d. Click Apply.
6.
Click the Home tab to access device and network information, or click the
Networking tab to access more network information or to modify network
information.
Make any configuration changes.
For more information see Use the Embedded Web Server setup wizard.
Close the Embedded Web Server.
7.
8.
Use the Embedded Web Server setup wizard
Network setup
The network setup wizard provided in the Embedded Web Server gives you an
intuitive interface to your network connection parameters. For more information on
how to open the Embedded Web Server, see Access the Embedded Web Server.
1.
2.
3.
36
Click the Networking tab.
Click Wired (802.3) in the Connections navigation menu.
Click Start Wizard, and then follow all of the wizard instructions.
HP Photosmart 2570 All-in-One series
Network configuration page definitions
The configuration page shows the network settings for the HP All-in-One. There are
settings for general information, 802.3 wired (Ethernet), and Bluetooth®.
For information on how to print a network configuration page, see View and print
network settings. For additional information on terms used here, see the Network
Glossary in the onscreen HP Image Zone Help that came with your HP All-in-One.
For information on using the onscreen HP Image Zone Help, see Use the onscreen
Help.
General network settings
The following table describes the general network settings shown on the network
configuration page.
Parameter
Description
Network Status
Status of the HP All-in-One:
●
●
Ready: The HP All-in-One is ready to receive or transmit data.
Offline: The HP All-in-One is not currently connected to the
network.
Active
Network mode of the HP All-in-One:
connection type ● Wired: The HP All-in-One is connected by Ethernet cable to
an IEEE 802.3 network.
● None: There is no network connection.
URL
The IP address of the Embedded Web Server.
Note You will need to know this URL when you try to access the
Embedded Web Server.
Firmware
Revision
The internal networking component and device firmware revision
code.
Note If you call HP Support, depending on the problem, you
might be asked to provide the firmware revision code.
The TCP/IP name assigned by the installation software to the
device. By default, this is the letters HP followed by the last 6
digits of the Media Access Control (MAC) address.
Admin
Password
Status of the administrator's password for the Embedded Web
Server:
●
●
mDNS
User Guide
Network setup
Hostname
Set: Password is specified. You must enter the password to
make changes to the Embedded Web Server parameters.
Not Set: No password is set. A password is not required for
making changes to the Embedded Web Server parameters.
Rendezvous is used with local and ad hoc networks that don't use
central DNS servers. To perform name services, Rendezvous
uses a DNS alternative called mDNS.
37
Chapter 4
(continued)
Parameter
Description
With mDNS, your computer can find and use any HP All-in-One
connected to your local area network. It can also work with any
other Ethernet-enabled device that appears on the network.
Wired (802.3) network settings
The following table describes the 802.3 wired settings shown on the network
configuration page.
Parameter
Description
Hardware
Address (MAC)
The Media Access Control (MAC) address that identifies the
HP All-in-One. This is a unique 12-digit identification number
assigned to networking hardware for identification, including
routers, switches, and other such devices. No two pieces of
hardware have the same MAC address.
Note Some Internet service providers (ISPs) require that you
register the MAC address of the Network Card or LAN Adapter
that was connected to your cable or DSL modem during
installation.
IP Address
This address uniquely identifies the device on the network. IP
addresses are assigned dynamically through DHCP or AutoIP.
You can also set up a static IP address, though this is not
recommended.
Caution Be careful when manually assigning an IP address. An
invalid IP address during installation will prevent your network
components from seeing the HP All-in-One.
Subnet Mask
A subnet is an IP address assigned by the installation software to
make an additional network available as part of a larger network.
Subnets are specified by a subnet mask. This mask determines
which of the HP All-in-One IP address bits identify the network
and subnet, and which bits identify the device itself.
Note It is recommended that the HP All-in-One and the
computers that use it all reside on the same subnet.
Network setup
Default
Gateway
A node on a network that serves as an entrance to another
network. A node in this instance can be a computer or some other
device.
Note The address of the default gateway is assigned by the
installation software.
38
HP Photosmart 2570 All-in-One series
(continued)
Parameter
Description
Configuration
Source
The protocol used to assign the IP address to the HP All-in-One:
●
●
●
●
DNS server
AutoIP: The installation software automatically determines
the configuration parameters.
DHCP: The configuration parameters are supplied by a
dynamic host configuration protocol (DHCP) server on the
network. On small networks, this could be a router.
Manual: The configuration parameters are set manually, such
as a static IP address.
Not Specified: The mode used when the HP All-in-One is
initializing.
The IP address of the domain name service (DNS) for the
network. When you use the web or send an e-mail message, you
use a domain name to do it. For example, the URL http://
www.hp.com contains the domain name hp.com. The DNS on the
Internet translates the domain name into an IP address. Devices
use the IP addresses to refer to one another.
●
●
IP Address: The IP address of the domain name server.
Not Specified: The IP address is not specified, or the device
is initializing.
Note Check to see if a DNS IP address appears on the network
configuration page. If no address is shown, obtain the DNS IP
address from your Internet service provider (ISP).
Link
Configuration
The speed at which data is transmitted over a network. Speeds
include 10TX-Full, 10TX-Half, 100TX-Full, and 100TX-Half.
When set to None, networking is disabled.
Total Packets
transmitted
The number of packets transmitted by the HP All-in-One without
error since it has been turned on. The counter clears after the
HP All-in-One is turned off. When a message is transmitted over a
packet-switching network, it is broken up into packets. Each
packet contains the destination address as well as the data.
Total Packets
received
The number of packets received by the HP All-in-One without
error since it has been turned on. The counter clears after the
HP All-in-One is turned off.
Network setup
Bluetooth settings
The following table describes the Bluetooth settings shown on the network
configuration page.
Parameter
Description
Device Address The hardware address of the Bluetooth device.
User Guide
39
Chapter 4
(continued)
Parameter
Description
Device Name
The device name assigned to the printer, which can identify it on a
Bluetooth device.
Passkey
A value that the user must enter in order to print via Bluetooth.
Visibility
Shows whether or not the HP All-in-One is visible to Bluetooth
devices that are within range.
●
●
Security
Visible to all: Any Bluetooth device within range can print to
the HP All-in-One.
Not visible: Only Bluetooth devices that have stored the
device address of the HP All-in-One can print to it.
The level of security set for an HP All-in-One connected by
Bluetooth.
●
●
Low: The HP All-in-One does not require a passkey. Any
Bluetooth device within range can print to it.
High: The HP All-in-One requires a passkey from the
Bluetooth device before allowing the device to send a print job.
Network troubleshooting
This section addresses network setup problems you might encounter after
establishing the network connection, inserting the CD and starting the software
installation.
I received a System Requirements Error: No TCP/IP
Your Local Area Network (LAN) card (NIC) is not installed properly.
Solution: Make sure your LAN card is installed properly and set up for TCP/IP. See
the instructions that came with your LAN card.
The Printer Not Found screen appears during installation
A firewall, anti-virus, or anti-spyware program is preventing the HP All-in-One from
accessing your computer.
Network setup
Solution: Temporarily disable the firewall, anti-virus, or anti-spyware, and uninstall
and then reinstall the HP All-in-One software. You can re-enable your firewall, antivirus, or anti-spyware program after installation is complete. If you see firewall popup messages, you must accept or allow the pop-up messages.
For more information, see the documentation provided with the firewall software.
A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing
your computer.
Solution: Try temporarily disabling the VPN before proceeding with the installation.
Note The HP All-in-One functionality will be limited during VPN sessions.
40
HP Photosmart 2570 All-in-One series
(continued)
The Printer Not Found screen appears during installation
The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is
defective.
Solution: Try reinserting the cables. Or, if necessary, try a different cable.
The HP All-in-One is assigned an AutoIP address instead of DHCP.
Solution: This indicates that the HP All-in-One is not connected properly to the
network.
Check the following:
●
●
●
Make sure all cables are connected properly and securely.
If the cables are connected properly, your access point, router, or home
gateway may not be sending an address. If this is the case, you might need to
reset the device.
Make sure your HP All-in-One is on the correct network.
The HP All-in-One is on the wrong subnet or gateway.
Solution: Print a network configuration page, and verify that the router and HP Allin-One are on the same subnet and gateway. For more information, see View and
print network settings.
The HP All-in-One is not turned on.
Solution: Turn on the HP All-in-One.
Network setup
User Guide
41
Network setup
Chapter 4
42
HP Photosmart 2570 All-in-One series
Load originals and load paper
This chapter provides instructions for loading originals on the glass to copy or scan,
choosing the best paper type for your job, loading paper in the paper tray, and tips for
avoiding paper jams.
Load an original
You can copy or scan up to letter- or A4-size originals by loading them on the glass,
as described here. You should also follow these instructions when loading a proof
sheet on the glass for photo printing.
Note Many of the special features will not work correctly if the glass and lid
backing are not clean. For more information, see Clean the HP All-in-One.
To load an original on the glass
1. Lift the lid and place your original print side down on the right front corner of the
glass.
If you are loading a proof sheet, make sure the top of the proof sheet is lined up
against the right edge of the glass.
Tip For more help on loading an original, refer to the guides along the
front and right edges of the glass.
2.
Close the lid.
Tip You can copy or scan oversized originals by completely removing the
lid from your HP All-in-One. To remove the lid, lift the lid to the open
position, grasp the sides of the lid, and then pull the lid upward. Your
HP All-in-One functions normally with the lid removed. Replace the lid by
inserting the hinges back into the appropriate slots.
User Guide
43
Load originals and paper
5
Load originals and paper
Chapter 5
Choose papers for printing and copying
You can use many types and sizes of paper in your HP All-in-One. Review the
following recommendations to get the best printing and copying quality. Whenever you
change paper types or sizes, remember to change those settings.
Recommended papers
If you want the best print quality, HP recommends using HP papers that are
specifically designed for the type of project you are printing. If you are printing photos,
for example, load glossy or matte photo paper in the paper tray. If you are printing a
brochure or presentation, use a type of paper specifically designed for that purpose.
For more information about HP papers, see the onscreen HP Image Zone Help, or go
to:
www.hp.com/support/inkjet_media
At this time, this portion of the site is available in English only.
For support for the HP Photosmart 2570 All-in-One series, go to:
www.hp.com/support
To purchase HP papers, go to:
www.hp.com/learn/suresupply
Papers to avoid
Using paper that is too thin, paper that has a slick texture, or paper that stretches
easily can cause paper jams. Using paper that is too thick may not feed correctly and
cause the paper to jam. Using paper that has a heavy texture or does not accept ink
can cause printed images to smear, bleed, or not fill in completely.
HP does not recommend printing to the following papers:
● Paper with cutouts or perforations (unless specifically designed for use with
HP inkjet devices).
● Highly textured stock, such as linen. It might not print evenly, and the ink can
bleed into these papers.
● Extremely smooth, shiny, or coated papers not specifically designed for your
HP All-in-One. They can jam the HP All-in-One or repel the ink.
44
HP Photosmart 2570 All-in-One series
●
Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get
stuck, and the ink is also more likely to smear.
Envelopes with clasps or windows. They can get stuck in the rollers and cause
paper jams.
Load originals and paper
●
Depending on your country/region, some of these papers might not be available.
HP does not recommend copying to the following papers:
● Any size paper other than those listed in the technical specifications chapter of
your printed User Guide.
● Paper with cutouts or perforations (unless specifically designed for use with
HP inkjet devices).
● Envelopes.
● Multiple-part forms or label stock.
Load paper
This section describes the procedure for loading different types and sizes of paper
into your HP All-in-One for your copies or printouts.
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper
flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.
Load full-size paper
You can load many types of letter, A4, or legal paper into the paper tray of your HP Allin-One.
To load full-size paper
1. Open the paper tray door.
2.
Pull the output tray extender toward you, as far as it will go. Flip the paper catch
at the end of the output tray extender to open the extender the rest of the way.
Caution Legal paper might get caught on the paper tray extender if it is
fully extended when you print onto legal paper. To avoid a paper jam
when using legal-size paper, do not flip open the paper tray extender as
shown here.
User Guide
45
Load originals and paper
Chapter 5
3.
Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide to its outermost position.
4.
Tap a stack of paper on a flat surface to align the edges, and then check the
paper for the following:
– Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
– Make sure all the paper in the stack is the same size and type.
Insert the stack of paper into the paper tray with the short edge forward and the
print side down. Slide the stack of paper forward until it stops.
5.
Tip If you are using letterhead, insert the top of the page first with the
print side down. For more help on loading full-size paper and letterhead,
refer to the diagram engraved in the base of the paper tray.
6.
46
Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward until it stops at the edge of the paper.
Do not overload the paper tray; make sure the stack of paper fits within the paper
tray and is no higher than the top of the paper-width guide.
HP Photosmart 2570 All-in-One series
Load originals and paper
Load 10 x 15 cm (4 x 6 inch) photo paper
You can load 10 x 15 cm (4 x 6 inch) photo paper into the paper tray of your HP All-inOne. For the best results, use a recommended type of 10 x 15 cm (4 x 6 inch) photo
paper. For more information, see Recommended papers.
You can also load small media in the paper tray. For more information, see Load
postcards, Hagaki, or HP Panorama photo paper.
In addition, for best results, set the paper type and paper size before copying or
printing. For information on changing paper settings, see the onscreen HP Image
Zone Help.
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper
flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.
To load 10 x 15 cm (4 x 6 inch) photo paper
1. Remove all paper from the paper tray.
2. Insert the stack of photo paper into the far right side of the paper tray with the
short edge forward and the print side down. Slide the stack of photo paper
forward until it stops.
If the photo paper you are using has perforated tabs, load the photo paper so that
the tabs are closest to you.
3. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward against the stack of photo paper until it stops.
Do not overload the paper tray; make sure the stack of photo paper fits within the
paper tray and is no higher than the top of the paper-width guide.
Load postcards, Hagaki, or HP Panorama photo paper
You can load postcards, Hagaki, or panorama photo paper into the paper tray of your
HP All-in-One.
For the best results, set the paper type and size before printing or copying. For more
information, see the onscreen HP Image Zone Help.
User Guide
47
Chapter 5
Load originals and paper
To load postcards, Hagaki, or panorama photo paper
1. Remove all paper from the paper tray.
2. Insert the stack of cards into the far right side of the paper tray with the short
edge forward and the print side down. Slide the stack of cards forward until it
stops.
3. Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward against the stack of cards until it stops.
Do not overload the paper tray; make sure the stack of cards fits within the paper
tray and is no higher than the top of the paper-width guide.
Load envelopes
You can load one or more envelopes into the paper tray of your HP All-in-One. Do not
use shiny or embossed envelopes or envelopes that have clasps or windows.
Note For specific details on how to format text for printing on envelopes,
consult the help files in your word processing software. For best results,
consider using a label for the return address on envelopes.
To load envelopes
1. Remove all paper from the paper tray.
2. Insert one or more envelopes into the far right side of the paper tray with the
envelope flaps up and to the left. Slide the stack of envelopes forward until it stops.
Tip For more help on loading envelopes, refer to the diagram engraved
in the base of the paper tray.
3.
48
Squeeze and hold the tab on the top of the paper-width guide, then slide the
paper-width guide inward against the stack of envelopes until it stops.
Do not overload the paper tray; make sure the stack of envelopes fits within the
paper tray and is no higher than the top of the paper-width guide.
HP Photosmart 2570 All-in-One series
The following table provides guidelines for loading certain types of paper. For best
results, adjust the paper settings each time you change paper sizes or paper types.
For information on changing paper settings, see the onscreen HP Image Zone Help.
Note Not all paper sizes and paper types are available with all the functions
on the HP All-in-One. Some paper sizes and paper types can only be used if
you are starting a print job from the Print dialog box in a software application.
They are not available for copying or printing photos from a memory card or
digital camera. Papers that are only available for printing from a software
application are indicated as such, below.
Paper
Tips
HP papers
●
●
Labels
(for printing from a
software application
only)
HP Premium Paper: Locate the gray arrow on the nonprinting side
of the paper, and then slide the paper into the paper tray with the
arrow side facing up.
HP Greeting Cards, Matte, HP Photo Greeting Cards, or
HP Textured Greeting Cards: Insert a small stack of HP greeting
card paper into the paper tray with the print side down; slide the
stack of cards forward until it stops.
Always use letter or A4 label sheets designed for use with HP inkjet
devices (such as HP inkjet labels), and make sure that the labels are
no more than two years old. Labels on older sheets might peel off
when the paper is pulled through the HP All-in-One, causing
subsequent paper jams.
1.
2.
Fan the stack of labels to make sure none of the pages are
sticking together.
Place a stack of label sheets on top of full-size plain paper in the
paper tray, label side down. Do not insert labels one sheet at a time.
Avoid paper jams
To help avoid paper jams, follow these guidelines:
●
●
●
●
●
●
●
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable
bag.
Remove printed papers from the paper tray frequently.
Ensure that paper loaded in the paper tray lays flat and the edges are not bent or
torn.
Do not combine different paper types and paper sizes in the paper tray; the entire
stack of paper in the paper tray must be the same size and type.
Adjust the paper-width guide in the paper tray to fit snugly against all paper. Make
sure the paper guide does not bend the paper in the paper tray.
Do not force paper too far forward in the paper tray.
Use paper types that are recommended for your HP All-in-One. For more
information, see Choose papers for printing and copying.
For more information about clearing paper jams, see Paper troubleshooting.
User Guide
49
Load originals and paper
Load other types of paper
Load originals and paper
Chapter 5
50
HP Photosmart 2570 All-in-One series
6
Use the photo and video features
The HP All-in-One can access your memory cards or storage devices so you can
print, store, manage, and share your photos. You can insert the memory card into the
HP All-in-One, or connect a storage device (such as a USB keychain drive) or digital
camera to the front USB port, letting the HP All-in-One read the contents. You can
also connect a digital camera with PictBridge mode to the front USB port to print
photos directly from your camera.
This chapter contains information on using a memory card, storage device, or a digital
camera with your HP All-in-One. Read this chapter for information on viewing,
selecting, editing, saving, printing, and sharing photos and videos using your HP All-inOne.
If your digital camera uses a memory card to store photos, you can insert the memory
card in your HP All-in-One to print or save your photos.
Caution Never attempt to remove a memory card while it is being accessed.
Doing so can damage files on the card. You can safely remove a card only
when the status light next to the memory card slots is not blinking. Also, never
insert more than one memory card at a time. Doing so can also damage files
on the memory cards.
You can print a proof sheet, which might be several pages long and shows thumbnail
views of photos stored on the memory card or storage device. You can also print
photos from the memory card or storage device, even if your HP All-in-One is not
connected to a computer. For more information, see Print photos using a proof sheet.
Your HP All-in-One can read the following memory cards: CompactFlash (I, II),
Memory Sticks, MultiMediaCard (MMC), Secure Digital, and xD-Picture Card.
Note You can scan a document and send the scanned image to an inserted
memory card or storage device. For more information, see Scan an original to
a memory card or storage device.
Your HP All-in-One features four slots for memory cards, shown in the following
illustration, with the memory cards that correspond to each slot.
User Guide
51
Photos and videos
Insert a memory card
Chapter 6
1
xD-Picture Card
2
Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter),
Memory Stick Pro
3
CompactFlash (I, II)
4
Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card
Photos and videos
Tip By default, Windows XP will format a memory card of 8 MB or less and
64 MB or more with the FAT32 format. Digital cameras and other devices use
the FAT (FAT16 or FAT12) format and cannot operate with a FAT32 formatted
card. Either format your memory card in your camera or select FAT format to
format your memory card in a Windows XP computer.
To insert a memory card
1. Turn the memory card so that the label faces up, and the contacts are facing your
HP All-in-One.
2. Insert the memory card into the corresponding memory card slot.
Connect a digital camera
The HP All-in-One supports the PictBridge mode, which enables you to connect any
camera in PictBridge mode to the front USB port and print photos contained on the
memory card in the camera. See the documentation that came with your camera to
find out if it supports PictBridge.
The front USB port is located next to the memory card slots:
If your camera is not in PictBridge mode or does not support PictBridge, you can still
access photos in the camera by using the camera in storage device mode. For more
information, see Connect a storage device.
1.
2.
52
Connect your camera to the front USB port on your HP All-in-One using the USB
cable supplied with your camera.
Turn on your camera and make sure it is in PictBridge mode.
HP Photosmart 2570 All-in-One series
Note Check your camera documentation to verify how to change the
USB mode to PictBridge. Different cameras use different terms to
describe PictBridge mode. For instance, some cameras have a digital
camera setting and a disk drive setting. In this instance, the digital
camera setting is the PictBridge mode setting.
After you successfully connect your camera in PictBridge mode to the HP All-in-One,
you can print your photos. Make sure the size of the paper loaded in the HP All-inOne matches the setting on your camera. If the paper size setting on your camera is
set to the default, the HP All-in-One uses the paper that is currently loaded in the
default paper tray selected for printing from a PictBridge camera. Refer to the user
guide that came with your camera for detailed information on printing directly from the
camera using PictBridge.
You can connect a storage device such as a keychain drive, portable hard drive, or a
digital camera in storage mode to the front USB port on your HP All-in-One. The front
USB port is located next to the memory card slots:
Note Digital cameras that are in storage mode can be attached to the front
USB port. The HP All-in-One treats cameras in this mode as a normal storage
device. Digital cameras in storage mode are referred to as storage devices
throughout this section. If your camera supports PictBridge, see Connect a
digital camera.
Check your camera documentation to verify how to change the USB mode to
storage mode. Different cameras use different terms to describe the storage
mode. For instance, some cameras have a digital camera setting and a disk
drive setting. In this instance, the disk drive setting is the storage mode
setting. If storage mode does not work on your camera, you might need to
upgrade the camera firmware. For more information, see the documentation
that came with the camera.
Once you have connected the storage device, you can do the following with the files
stored on your storage device:
●
●
●
●
●
User Guide
Transfer the files to your computer
View photos
Edit photos and videos using the control panel
Print photos on your HP All-in-One
Send photos and videos to your friends and family
53
Photos and videos
Connect a storage device
Chapter 6
Caution Never attempt to disconnect a storage device while it is being
accessed. Doing so can damage files on the storage device. You can safely
remove a storage device only when the status light next to the memory card
slots is not blinking.
View photos
You can view photos on the color graphics display of your HP All-in-One. You can
also view photos using the HP Image Zone software that came with your HP All-inOne.
View photos using the HP All-in-One
Photos and videos
You can view and select photos on the color graphics display of your HP All-in-One,
either individually or as a slideshow.
View a photo
You can view a photo on the control panel of your HP All-in-One.
To view a photo
1. Insert the memory card into the appropriate slot on your HP All-in-One, or
connect a storage device to the front USB port.
2. Press or until the photo you want to view appears on the color graphics
display.
Tip You can press and hold down
photos.
or
to quickly navigate through all
View a slideshow
You can use the Slideshow option on the Photo Menu to view all the photos on a
memory card or storage device as a slideshow.
To view a slideshow
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press Photo to display the Photo Menu.
3. Press
until Slideshow is highlighted, then press OK to start the slideshow.
4. Press Cancel to end the slideshow.
5. Press Photo again to return to the photo display.
View photos using your computer
You can view and edit photos using the HP Image Zone software that came with your
HP All-in-One.
For more information, see the onscreen HP Image Zone Help.
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HP Photosmart 2570 All-in-One series
Select photos and videos
You can use the control panel on your HP All-in-One to select photos and videos.
Select photos and videos
You can select individual photos and videos to edit, print, or save to your computer.
To select individual photos and videos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press or to scroll to the photo or video file you want to select.
or
to quickly navigate through all
Photos and videos
Tip You can press and hold down
photos and videos.
Note The first frame of a video appears on the color graphics display
with the video icon at the bottom of the frame.
3.
4.
Press OK to select the photo or video currently shown on the color graphics
display.
A check mark appears next to the selected photo or video.
Repeat the previous steps to select as many photos or videos as you want.
Select individual video frames
You can select individual video frames to print to your computer.
1.
2.
Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
Press or to scroll to the video file you want to select.
Note The first frame of a video appears on the color graphics display
with the video icon at the bottom of the frame.
3.
4.
5.
Press
or
to scroll to the frame you want to select.
Press OK to select the frame currently shown on the color graphics display.
A check mark appears next to the selected frame.
Repeat the previous steps to select up to 10 video frames.
Deselect photos and videos
You can deselect individual photos and videos, or deselect all photos and videos
located on a memory card or storage device.
➔
User Guide
Do one of the following:
– Press OK to deselect the currently selected photo or video shown on the
color graphics display.
– Press Cancel to deselect all photos and videos and return to the idle screen.
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Chapter 6
Deselect individual video frames
➔
Press OK to deselect the currently selected video frame shown on the color
graphics display.
Edit photos
The HP All-in-One offers several basic editing controls that you can apply to the
image currently displayed on the color graphics display. These controls include
brightness adjustment, special color effects, cropping, rotating, and more.
For more information on editing photos using the control panel, see the onscreen
HP Image Zone Help.
Photos and videos
Note You can enhance selected video frames before printing. For more
information, see Set photo print options.
You can also use the HP Image Zone software to view and edit images. You can
print images, send images by e-mail to friends and relatives, upload images to a
website, or use images in fun and creative printing projects. The HP Image Zone
software lets you do all this and much more. Explore the software to take full
advantage of the features of your HP All-in-One. For more information on editing
photos using the HP Image Zone software, see the onscreen HP Image Zone Help.
Edit photos using the control panel
You can apply these editing controls to the photo currently being viewed. The edits
apply to printing and viewing only; they are not saved to the image itself.
1.
2.
3.
56
Press Photo Menu.
The Photo Menu appears.
Press
until Edit is highlighted, then press OK.
The Edit menu appears.
Select the Edit option you want to use by pressing
highlighted.
until the option is
Edit Option
Purpose
1. Photo Brightness
Lets you make the displayed image lighter or darker.
Press to make the image lighter. Press to make it
darker.
2. Color Effect
Displays a menu of special color effects you can apply
to the image. No Effect leaves the image untouched.
Sepia applies a brown tone found in photos from the
1900s. Antique is similar to Sepia, but with pale
colors added so the image looks hand-tinted. Black &
White provides the same output as if you pressed
Start Copy Black.
3. Frame
Lets you apply a frame and frame color to the current
image.
HP Photosmart 2570 All-in-One series
Edit Option
Purpose
4. Remove Red-eye
Lets you remove red-eye from photos. On makes redeye removal active. Off turns red-eye removal off. The
default is Off.
5. Flip Horizontal
Rotates the image 180 degrees horizontal.
Crop a photo
You can use the Zoom buttons on the control panel to crop a photo for printing.
3.
4.
Photos and videos
To crop a photo
1. Display a photo on the color graphics display.
2. Press the Zoom buttons to zoom in or out on a photo.
Use the arrow buttons to pan around the photo and see the approximate area of
the photo that will print.
Do one of the following:
– Press OK to select the photo and exit zoom mode while retaining the zoom
settings for printing.
– Press Cancel to exit the Zoom function and return the photo to its original
state.
Rotate a photo
You can use the Rotate button on the control panel to rotate a photo 90 degrees
clockwise.
To rotate a photo
1. Display a photo on the color graphics display.
2. Press the Rotate button to rotate the photo 90 degrees clockwise at a time:
3.
4.
Press Start Copy Color or Start Copy Black to print the photo.
Press the Rotate button until the photo returns to its original state.
Edit photos using your computer
You can use the HP Image Zone software to view and edit images. You can also print
images, send images by e-mail to friends and relatives, upload images to a website,
or use images in fun and creative printing projects. The HP Image Zone software lets
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57
Chapter 6
you do all this and much more. Explore the software to take full advantage of the
features of your HP All-in-One.
For more information, see the onscreen HP Image Zone Help that came with your
software.
Print photos and videos from the control panel
You can use the control panel to print photos from a memory card or storage device.
You can also print photos directly from a camera that supports PictBridge. For more
information see Connect a digital camera.
For more information about inserting a memory card, see Insert a memory card. For
more information about connecting a storage device, see Connect a storage device.
Photos and videos
This section contains information about common printing tasks. The onscreen
HP Image Zone Help contains information about special photo print tasks such as the
following:
●
●
●
●
Printing camera-selected (DPOF) photos
Printing video action photos
Printing panoramic photos
Printing passport photos
For more information about these features, see the onscreen HP Image Zone Help.
Note When printing photos and videos, the photo print options are
automatically selected for the best results. These options can be changed in
the Print Options menu. The options will revert to the default settings after
printing. For more information, see Set photo print options.
You can do more than print your photos if you use the HP Image Zone software. This
software lets you use photos for posters, banners, stickers, and other creative
projects. For more information, see the onscreen HP Image Zone Help.
Use the Easy Print Wizard
You can use the Easy Print Wizard to select your choices for the most commonly
used photo print options. Once you have selected your photo print options using the
Easy Print Wizard, the photos automatically print.
To use the Easy Print Wizard
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press
until the photo or video you want to print appears on the color graphics
display, and then press OK.
3. Press Photo Menu.
4. Press OK to select Easy Print Wizard.
The Layout menu appears.
until the Layout option you want is highlighted, and then press OK.
5. Press
The Ready to Print message appears.
6. Verify the paper is inserted in the paper tray print side down, and then press OK
to print the photos using the options you have selected.
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HP Photosmart 2570 All-in-One series
Print selected photos and videos
You can print selected photos or video frames directly from the control panel without
using a proof sheet.
Note If you have selected a video file, only the first frame of the video will
print unless you selected individual video frames to print. For more information,
see Select photos and videos.
1.
2.
3.
Print a cropped photo
You can crop a photo for printing using the zoom feature on your control panel. The
image you see on the color graphics display reflects how the photo will look when it is
printed.
Note The crop setting is not saved to the original photo file. The photo returns
to its original size after it is printed.
To print a cropped photo
1. Display a photo on the color graphics display.
For more information, see View a photo.
2. Press the Zoom buttons to zoom in or out to view the photo at different sizes:
3.
4.
5.
Use the arrow buttons to move the image display to view the approximate area of
the photo that will print.
Press OK to select the photo and exit zoom mode while retaining the zoom
settings for printing.
A check mark appears next to the selected photo.
Press Start Copy Color or Start Copy Black to print the selected photo.
Print photos using a proof sheet
A proof sheet is a simple and convenient way to select photos and make prints
directly from a memory card or storage device without the need for a computer. A
proof sheet, which might be several pages long, shows thumbnail views of photos
stored on the memory card. The file name, index number, and date appear under
User Guide
59
Photos and videos
4.
5.
6.
Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
Press or to move backward or forward through the photos, one photo at a
time. Press and hold or to move rapidly through the photos.
When the photo you want to print appears on the color graphics display, press
OK. A check mark appears next to the selected photo.
Press Photo Menu, and then modify the photo print options as desired.
Press Start Copy Black or Start Copy Color to print the selected photos.
Press Photo Menu again to return to the photo display.
Chapter 6
each thumbnail. Proof sheets are also a quick way to create a printed catalog of your
photos.
Note You cannot print a proof sheet of photos on a camera in PictBridge
mode. The camera must be in storage mode. For more information, see
Connect a storage device.
Printing photos from a proof sheet is done in three steps: printing a proof sheet,
completing the proof sheet, and scanning the proof sheet.
Print a proof sheet
The first step in using a proof sheet is to print it from the HP All-in-One.
Photos and videos
1.
2.
Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
Press Proof Sheet, and then press OK.
This displays the Proof Sheet Menu and then selects Print Proof Sheet.
Note Depending on how many photos are on the memory card, the time
it takes to print a proof sheet can vary greatly.
3.
If there are more than 20 photos on the card, the Select Photos menu appears.
Press
until the command you want is highlighted:
– 1. All
– 2. Last 20
– 3. Custom Range
Note Use the photo numbers to select which photos to print for a custom
range. This number might be different from the number associated with
the photo on your digital camera. Photo numbers are found at the bottom
of the photo on the color graphics display.
4.
If you select a video, only the first frame of the video will print on the proof sheet.
If you choose Custom Range, press or until the photo number for the first
photo appears, then press OK.
Note You can erase photo numbers by pressing
5.
6.
60
to backspace.
Press or until the photo number for the last photo appears, then press OK.
Complete the proof sheet. For more information, see Complete the proof sheet.
HP Photosmart 2570 All-in-One series
Complete the proof sheet
After you have printed a proof sheet, you can use it to select the photos you want to
print.
1.
Select the photos to print by using a dark pen or pencil to fill in the circles located
under the thumbnail images on the proof sheet.
Note If you select a video on the proof sheet, only the first frame of the
video will be printed.
2.
Select one layout style by filling in a circle in step 2 of the proof sheet.
Photos and videos
Note If you need more control over print settings than the proof sheet
provides, you can print photos directly from the control panel. For more
information, see Print photos and videos from the control panel.
3.
Scan the proof sheet. For more information, see Scan a proof sheet.
Scan a proof sheet
The final step in using a proof sheet is to scan the completed sheet you have placed
on the scanner glass.
Tip Make sure the glass of the HP All-in-One is completely clean or the proof
sheet might not scan properly. For more information, see Clean the glass.
1.
User Guide
Load the proof sheet print side down on the right front corner of the glass. Make
sure the sides of the proof sheet touch the right and front edges. Close the lid.
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Chapter 6
2.
3.
4.
Load photo paper in the paper tray. Make sure the same memory card or storage
device you used to print the proof sheet is still inserted or connected to the HP Allin-One when you scan that proof sheet.
Press Proof Sheet.
The Proof Sheet Menu appears.
Press
until Scan Proof Sheet is highlighted, then press OK.
The HP All-in-One scans the proof sheet and prints the selected photos.
Print camera-selected (DPOF) photos
Photos and videos
The Digital Print Order Format (DPOF) is an industry-standard file that can be created
by some digital cameras. Camera-selected photos are photos you marked for printing
with your digital camera. When you select photos with your camera, the camera
creates a DPOF file that identifies which photos have been tagged for printing. Your
HP All-in-One can read the DPOF file from the memory card so you do not have to
reselect the photos to print.
Note Not all digital cameras allow you to tag your photos for printing. See
your digital camera documentation to see if it supports DPOF. Your HP All-inOne supports DPOF file format 1.1.
When you print camera-selected photos, the HP All-in-One print settings do not apply;
the settings in the DPOF file for photo layout and number of copies override those of
your HP All-in-One.
The DPOF file is stored by the digital camera on a memory card and specifies the
following information:
●
●
●
●
●
Which photos to print
The quantity of each photo to print
Rotation applied to a photo
Cropping applied to a photo
Index printing (thumbnails of selected photos)
To print camera-selected photos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port. If there are DPOF-tagged photos, the
Print DPOF Photos prompt appears on the color graphics display.
2. Do one of the following:
– Press OK to print all DPOF-tagged photos.
– Press
until No is highlighted, then press OK.
This bypasses DPOF printing.
Print individual video frames
You can print up to 25 individual frames of a video using the Print Photos button.
To print individual video frames
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
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HP Photosmart 2570 All-in-One series
2.
3.
4.
5.
Press or until the video you want to print appears on the color graphics
display, and then press OK.
The first frame of the video appears.
Press
or
to move through the frames one at a time.
Press OK for each frame you want to select.
Press Print Photos to print the selected frames.
Tip You can use the Video Enhance feature to automatically enhance the
video frames before printing. For more information, see Set photo print options.
Print video action photos
To print a video action photo
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press or until the video you want to print appears on the color graphics
display, and then press OK.
3. Press Photo Menu.
until Special Features is highlighted.
4. Press
5. Press OK, then press OK again.
This displays the Special Features menu, and then selects Video Action Prints.
6. Press Photo Menu again to return to the photo display.
Print panoramic photos
You can print panoramic photos from the control panel of your HP All-in-One.
To print a panoramic photo
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press or until the panoramic photo you want to print appears on the color
graphics display, and then press OK.
3. Press Photo Menu.
The Photo Menu appears.
4. Press
until Special Features is highlighted.
5. Press OK, then press OK again.
This displays the Special Features menu, and then selects Panorama Prints.
The Load Paper message appears.
6. Load 10 x 30 cm (4 x 12 inch) panorama photo paper print side down in the paper
tray, and then press OK.
For more information on loading panorama photo paper, see Load postcards,
Hagaki, or HP Panorama photo paper.
7. Press Photo Menu again to return to the photo display.
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63
Photos and videos
You can use the Video Action Prints option to print a sequence of photos from a
video file on a memory card or a storage device. This option prints nine frames of a
video on one sheet of paper in the order that they appear in the video. The video
frames are automatically selected by your HP All-in-One.
Chapter 6
Print passport photos
You can print passport photos from the control panel of your HP All-in-One.
Photos and videos
To print passport photos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press Photo Menu.
3. Press
until Special Features is highlighted, and then press OK.
until Passport Photos is highlighted, and then press OK.
4. Press
The Passport Size menu appears.
until the passport photo size you want to print is highlighted, and then
5. Press
press OK.
6. Press Photo Menu again to return to the photo display.
Set photo print options
The Print Options menu gives you access to a variety of settings that affect the way
photos print, including number of copies, paper types, and more. The default
measurements and sizes vary according to country/region.
1.
2.
3.
4.
Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
Press Photo Menu.
The Photo Menu appears.
Press
until Print Options is highlighted, then press OK.
Press
until the setting you want to change is highlighted.
Setting
Description
1. Number of Copies
Lets you set the number of copies to be printed.
2. Layout/Image Size
Opens the Layout/Image size menu where you can
select the number of images you want to print per
page, or the size of photo you want to print.
–
–
3. Paper Size
64
Select Choose number of images per page
from this menu if you want to select a standard
photo size to print. If you have rotated any photos
for printing, this option discards the rotate settings.
Select Choose image size from this menu if you
want to print photo album pages. If you have
rotated any photos for printing, this option keeps
the rotate settings.
Lets you select the paper size for the current print job.
The Automatic setting defaults to a large (letter or A4)
and small 10 x 15 cm (4 x 6 inch) paper size that
varies by country/region. When Paper Size and Paper
Type are both set to Automatic, the HP All-in-One
selects the best print options for the current print job.
HP Photosmart 2570 All-in-One series
Setting
Description
The other Paper Size settings let you override the
automatic settings.
Lets you select the paper type for the current print job.
The Automatic setting lets the HP All-in-One detect
and set the paper type automatically. When Paper
Size and Paper Type are both set to Automatic, the
HP All-in-One selects the best options for the current
print job. The other Paper Type settings let you
override the automatic settings.
5. Smart Focus
Lets you enable or disable automatic digital
sharpening of photos. Smart Focus affects only
printed photos. It does not change the appearance of
photos on the color graphics display or the actual
image file on the memory card. Smart Focus is
enabled by default.
6. Adaptive Lighting
Lets you make dark photos appear lighter. Adaptive
Lighting affects only printed photos. It does not
change the appearance of photos on the color
graphics display or the actual image file on the
memory card. Adaptive Lighting is turned off by
default.
7. Date Stamp
Lets you print the date and time or date only on top of
each image. The date and time are determined by the
EXIF tags that are stored when the image is captured
or modified. The date and time will not appear on the
color graphics display. It only appears on the photo
when printed. Date Stamp is turned off by default.
8. Video
Enhancement
Lets you enhance a video frame when printing. The
enhancements are automatically made by your HP Allin-One. It does not change the appearance of video
frames on the color graphics display or the actual
video file. Use of this option might affect the amount of
time it takes to print the selected video frames. Video
Enhancement is turned off by default.
9. Set New Defaults
Lets you save the current Print Options settings as
the new defaults.
Photos and videos
5.
6.
4. Paper Type
Make the change to the setting, and then press OK.
Press Photo Menu again to return to the photo display.
Save photos to your computer
After you take photos with your digital camera, you can print them immediately or
save them to your computer. To save them to your computer, you can remove the
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65
Chapter 6
memory card from the camera and insert it in the appropriate memory card slot on the
HP All-in-One. You can also set the camera to storage mode and connect it to the
front USB port to save the photos to your computer.
For information about connecting a digital camera that is in storage mode, see
Connect a storage device. For more information about inserting memory cards, see
Insert a memory card
Note You can only use one memory card in your HP All-in-One at a time. You
also cannot use a memory card and a storage device or camera with
PictBridge at the same time.
Photos and videos
1.
Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
The status light next to the memory card slots blinks when the files are accessed.
If you insert a memory card incorrectly, the status light next to the memory card
slots blinks amber and the color graphics display shows an error message such
as Card is in backwards or Card is not fully inserted.
Caution Never attempt to remove a memory card while it is being
accessed. Doing so can damage files on the card. You can safely remove
a card only when the status light next to the memory card slots is not
blinking.
2.
3.
66
Do one of the following:
– If your HP All-in-One is connected directly to your computer using a USB
cable, a transfer dialog box appears on your computer. Follow the onscreen
prompts on your computer to save the photos to your computer.
For more information on the transfer software dialog box, see the onscreen
HP Image Zone Help that came with your software.
– If the HP All-in-One is on a network, you must press Photo Menu, press
until Transfer to computer is highlighted, then press OK. Then select your
computer from the displayed list. Return to your computer and follow the
onscreen prompts to select your transfer options.
Once you have completed the onscreen prompts, your photos are saved from the
memory card or storage device to your computer.
– For Windows: by default, files are saved in month and year folders
depending on when the photos were taken. The folders are created under
the C:\Documents and Settings\username\My Documents\My Pictures
folder in Windows XP and Windows 2000.
– For Mac: by default, files are saved to the computer in a Hard
Drive:Users:User Name:Pictures:HP Photos folder.
The HP All-in-One is finished reading the memory card when the photo light stops
blinking and remains lit. The first photo appears on the color graphics display.
To navigate through the photos, press or to move backward or forward
through the photos, one photo at a time. Press and hold or to move rapidly
backward or forward through the photos.
HP Photosmart 2570 All-in-One series
Share photos with friends and relatives
You can easily share photos with friends and family using the HP Instant Share online
service. HP Instant Share enables you to send photos to others as e-mail, upload
photos to an online photo album or photo finishing service, or send the photos to a
network-connected HP All-in-One to print.
Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.
In order to take full advantage of the HP Instant Share features available from the
control panel of your HP All-in-One, you must set up HP Instant Share on your HP Allin-One. For information on setting up HP Instant Share on your HP All-in-One, see the
onscreen HP Image Zone Help.
To share photos
1. Insert a memory card into the appropriate slot on your HP All-in-One, or connect
a storage device to the front USB port.
2. Press or until the photo you want to send appears on the color graphics
display, and then press OK.
3. Press HP Instant Share.
– If your HP All-in-One is directly connected to a Windows computer with a
USB cable, the HP Image Zone software opens on your computer. The
HP Instant Share tab appears. Thumbnails of your photos appear in the
selection tray.
– If your HP All-in-One is directly connected to a Mac with a USB cable, the
HP Instant Share client application software opens on your computer.
Thumbnails of your photos appear in the HP Instant Share window.
– If your HP All-in-One is network-connected, the Share Menu appears on the
color graphics display.
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67
Photos and videos
For more information on other HP Instant Share features, see the onscreen HP Image
Zone Help.
Photos and videos
Chapter 6
68
HP Photosmart 2570 All-in-One series
7
Share your images with family
and friends
You can easily share your images with family and friends by using the HP Instant
Share online service. HP Instant Share lets you send images to your family and
friends or, if your HP All-in-One is network-connected and registered with HP Instant
Share, receive images from others for viewing and printing.
To take full advantage of the HP Instant Share features available from the control
panel of a network-connected HP All-in-One, you must set up HP Instant Share on
your HP All-in-One. If you installed the HP Image Zone software, press the
HP Instant Share button on the control panel of your network-connected HP All-inOne to launch the setup wizard on a connected computer. For more information on
setting up HP Instant Share on your HP All-in-One and using any of the features
described in this chapter, see the onscreen HP Image Zone Help. For more
information on the HP Image Zone Help, see Use the onscreen Help.
Send images to others
You can easily send your images to family and friends by using the HP Instant Share
free online service. HP Instant Share lets you send thumbnail previews of your images
to your family and friends' e-mail addresses. They can pick up the full-size images
from the HP Instant Share server when it is convenient for them, rather than wait for
large images to download from their e-mail provider.
If a friend or family member has a network-connected HP device that is registered
with HP Instant Share, you can also send images directly to their HP device to print.
Additionally, you can upload images to an online photo album or to a photo finishing
service, where you can order professional quality prints of your images.
Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.
To send images
➔ Start by pressing the HP Instant Share button on the control panel of your HP Allin-One. Then, follow the onscreen instructions.
Receive images from others
If your HP All-in-One is network-connected and registered with HP Instant Share,
other HP Instant Share users can send images directly to your HP All-in-One.
Depending on the permissions you set up for receiving images, the images are either
User Guide
69
Share your images
Tip You can also use HP Instant Share to send documents, like a fax
machine. Scan the document from the glass and then use HP Instant Share to
send it to the recipient's e-mail address.
Chapter 7
stored on the server for you to review before printing, or they automatically print when
you receive them.
In addition to printing images that you receive from others, you can also forward an
image collection to another share destination or save an image collection to a memory
card or storage device that is inserted in your HP All-in-One.
To use any of these features
➔ Start by pressing the HP Instant Share button on the control panel of your HP Allin-One. Then, follow the onscreen instructions.
Note If your HP All-in-One is connected directly to a computer with a USB
cable, users cannot send images directly to your HP All-in-One. The
information in this section does not apply to you. However, HP Instant Share
users can still e-mail images to you.
View images before printing them
Depending on the settings you chose and the permissions you granted when you set
up HP Instant Share, the images you receive might be stored on the server for you to
review before printing. If Auto Checking is turned on, your HP All-in-One
automatically checks the HP Instant Share server periodically to see if anyone has
sent images to you. The HP Instant Share icon at the bottom of the color graphics
display turns blue if you have images waiting on the HP Instant Share server.
For more information on the HP Instant Share icon, see Color graphics display icons.
Print photos without viewing them first
Share your images
Depending on the settings you chose and the permissions you granted when you set
up HP Instant Share, your HP All-in-One might automatically print the images in a
received image collection. In order for this to work, you must:
●
●
Turn on Auto Checking for HP Instant Share.
Grant permission to one or more HP Instant Share users to send images directly
to your HP All-in-One for automatic printing.
If these two conditions are met, your HP All-in-One will automatically print images that
you receive from authorized users.
Print to your HP All-in-One from a remote location
You can use your HP Instant Share account to print from your Windows computer to a
network-connected HP device that is registered with HP Instant Share. For example,
you can use the HP remote printer driver to print from your laptop at a coffee shop to
your network-connected HP All-in-One at home. If a friend or relative does not have a
printer, they can download the HP remote printer driver to their computer, then, with
your authorization, print to your HP All-in-One.
The HP remote printer driver is installed on the Windows computer where you
installed the software for your HP All-in-One. If you want to install the HP remote
printer driver on another Windows computer, such as a laptop, you can either install
the HP Image Zone software that came with your HP All-in-One or you can download
the HP remote printer driver from the HP website.
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HP Photosmart 2570 All-in-One series
Go to www.hp.com and search the HP website for the phrase "HP Instant Share
Remote Printing".
Note To download the HP remote printer driver from the HP website, HP
recommends that you use a broadband or other high-speed Internet
connection. HP does not recommend using a dial-up connection. It takes
approximately 3 to 5 minutes to download the HP remote printer driver using a
broadband connection.
➔
Once the HP remote print driver is installed, you can print remotely to the HP Allin-One by selecting Print from the File menu in any software application and
choosing HP remote printers as your printer.
Configure HP Instant Share
The options described here enable you to customize the way that HP Instant Share
works for you. For detailed information on any of these settings, see the onscreen
HP Image Zone Help.
1.
2.
Press Setup on the control panel.
Press
to highlight HP Instant Share, and then press OK.
The HP Instant Share Options menu appears. It contains the following options
for configuring the way HP Instant Share works.
Launches the HP Instant Share software on your
computer so you can log in and perform advanced setup,
such as adding share destinations and configuring
preferences for receiving images from specific individuals.
Display Device
Name
Displays the name assigned to your HP All-in-One when
you registered your device with HP Instant Share. You
will need to give this name to other HP Instant Share
users if you want them to send images directly to your
HP All-in-One to print.
Receive Options
Enables you to set your HP All-in-One to Private or
Open mode when receiving images.
–
–
Default Print Size
Share your images
Manage Account
In Private mode, your HP All-in-One will only accept
images from authorized users you specify.
In Open mode, any HP Instant Share user who
knows your device name can send images to your
HP All-in-One.
Enables you to specify what size to print images you
receive (if they do not already have a preset image size).
You can set images to print at a specific size, such as 10
x 15 cm (4 x 6 inch), or you can set them to fit on
whatever size paper is currently loaded in the main tray.
Auto Checking
User Guide
Configures the HP All-in-One to check the HP Instant
Share server periodically for received images or not.
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Chapter 7
Tip You might want to turn this setting off if you are
going on vacation and will not be available to reload the
input tray if it runs out of paper. If you set Auto
Checking to Off, you can check for received images at
any time by pressing the HP Instant Share button and
selecting Receive.
Remove
Collections
Enables you to remove a received image collection from
the Received menu. The image collections are still
available on the HP Instant Share server until they expire.
Reset HP Instant
Share
Clears the HP Instant Share settings saved on your
HP All-in-One, including the device name and other
account information. This protects your privacy if you
ever choose to resell or give away your HP All-in-One.
HP Instant Share will no longer recognize the HP All-inOne as a registered device for sending and receiving
images.
Share your images
Tip If you choose this option accidentally, register the
HP All-in-One again using the same HP Passport
account. The device will be assigned the same device
name as before. The share destinations and settings
are also reapplied.
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HP Photosmart 2570 All-in-One series
8
Use the copy features
The HP All-in-One allows you to produce high-quality color and black-and-white
copies on a variety of paper types. This chapter provides instructions for making a
copy, previewing a copy job, selecting an area to crop, and changing other copy
settings.
Tip For the best copy performance on standard copy projects, set the paper
size to Letter or A4, the paper type to Plain Paper, and the copy quality to Fast.
This User Guide provides just a sampling of the copy features available to help you
get started using your HP All-in-One to make copies. Explore the onscreen HP Image
Zone Help that came with your HP All-in-One software for information on all of the
copy settings that your HP All-in-One supports. For example, the onscreen HP Image
Zone Help provides information on copying mutliple-page documents, enhancing light
areas of your copy, and more. For more information on the HP Image Zone Help, see
Use the onscreen Help.
Make a copy
You can make quality copies from the control panel.
To make a copy from the control panel
1. Load paper in the paper tray.
2. Load your original print side down on the right front corner of the glass.
3. Do one of the following:
– Press Start Copy Black to initiate a black-and-white copy job.
– Press Start Copy Color to initiate a color copy job.
Note If you have a color original, pressing Start Copy Black produces a
black-and-white copy of the color original, while pressing Start Copy
Color produces a full-color copy of the color original.
Change the copy settings
You can customize the copy settings of the HP All-in-One to handle nearly any task.
When you change copy settings, the changes are for the current copy job only. You
must set the changes as defaults for the settings to apply to all future copy jobs.
User Guide
Copy
To change the copy settings for the current job only
1. Press Copy Menu.
2. Press the number button that corresponds to the setting you want to change.
Select from the following options:
– 1. Number of copies
– 2. Copy Preview
– 3. Reduce/Enlarge
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Chapter 8
3.
4.
– 4. Crop
– 5. Paper Size
– 6. Paper Type
– 7. Copy Quality
– 8. Lighter/Darker
– 9. Enhancements
– 0. Set New Defaults
to highlight the appropriate setting and then press OK.
Press the
After all applicable settings have been changed, press Start Copy Color or Start
Copy Black to initiate the copy job.
To save the current settings as defaults for future jobs
1. Make any needed changes to the settings in the Copy Menu.
2. Press
to select Set New Defaults from the Copy Menu.
3. Press OK to accept the settings as the new default settings.
Explore the onscreen HP Image Zone Help to learn how to perform special copy
projects such as enlarging and reducing copies, making multiple copies on a page,
and making enhancements to increase the quality of your copies.
Preview your copy job
You can use Copy Preview to preview your copy job on the color graphics display.
Previews are displayed when you select Copy Preview from the Copy Menu, or
when you change one of the following copy settings:
●
●
●
●
Reduce/Enlarge
Paper Size
Paper Type
Crop
Changing any of the above settings will automatically generate a copy preview on the
color graphics display. It is not necessary to first select Copy Preview. However, the
preview might have overlying text or graphics. If you want an accurate and clear
preview, or wish to preview your copy job without changing any settings, select Copy
Preview from the Copy Menu, as described here.
Note You must explicitly pick your copy settings to ensure an accurate
preview. Automatic settings will not reflect the loaded paper size and type, but
use defaults instead.
Copy
To preview your copy from the control panel
1. Press Copy Menu to display the Copy Menu.
2. Press
until Copy Preview is highlighted, then press OK.
3. Do one of the following:
– Press OK to accept the preview and return to the Copy Menu.
– Press to rescan the original.
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HP Photosmart 2570 All-in-One series
Make a borderless copy of a photo
You can make borderless copies on both large and small photo papers. For the best
quality when copying a photo, load photo paper in the paper tray and change your
copy settings for the correct paper type and photo enhancement.
1.
2.
3.
4.
5.
6.
Load photo paper in the paper tray.
You can load up to 10 x 15 cm (4 x 6 inch) photo paper (without tabs) into the
photo tray. Larger size photo paper, however, must be loaded in the main tray.
Load your original photo print side down on the right front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the front
edge of the glass.
Press Copy Menu to display the Copy Menu.
to highlight Reduce/Enlarge, then press OK.
Press
Press
to highlight Fill Entire Page, then press OK.
Press Start Copy Black or Start Copy Color.
The HP All-in-One makes a borderless copy of your original photo, as shown
below.
Tip If the output is not borderless, then set the paper size to the
appropriate borderless paper size, set the paper type to Photo Paper,
and then try again.
For more information on changing copy settings, see Change the copy
settings.
Crop an original
Before copying an original, you might want select an area to copy using the Crop
setting from the Copy Menu. Selecting the Crop setting initiates a scan and displays
a preview of the original on the color graphics display.
Cropping changes the dimensions of the image, thus decreasing its physical size.
Tip You can resize the cropped image by changing the Reduce/Enlarge
setting. Use Fill Entire Page to make a borderless copy of the cropped image.
Use Fit to Page to make a copy with borders. Enlarging a cropped image
might affect print quality depending on the resolution of the image.
Copy
To crop an image from the control panel
1. Press Copy to display the Copy Menu.
2. Press
until Crop is highlighted, then press OK.
3. Use the arrow keys to set the position of the upper-left corner of the crop area.
4. Press OK.
5. Use the arrow keys to set the position of the lower-right corner of the crop area.
6. Press OK.
The cropped image is displayed on the color graphics display.
Stop copying
➔
User Guide
To stop copying, press Cancel on the control panel.
75
Copy
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HP Photosmart 2570 All-in-One series
9
Print from your computer
In addition to the printing capabilities described in this chapter, you can print images
directly from a memory card, a digital camera or other storage device. You can also
print from a supported Bluetooth device, such as a camera phone or personal digital
assistant (PDA); and use scanned images in printing projects in the HP Image Zone.
●
●
●
For more information on printing from a memory card or digital camera, see Use
the photo and video features.
For more information on performing special print jobs or printing images using the
HP Image Zone software, see the onscreen HP Image Zone Help.
For more information on printing to a remote device, see the onscreen HP Image
Zone Help.
This User Guide provides just a sampling of the print features available to help you
get started using your HP All-in-One to print from a software application. Explore the
onscreen HP Image Zone Help that came with your HP All-in-One software for
information on all of the print settings that your HP All-in-One supports. For example,
the onscreen HP Image Zone Help provides information on printing a poster, printing
multiple pages on a single sheet, and more. For more information on the HP Image
Zone Help, see Use the onscreen Help.
Print from a software application
Most print settings are automatically handled by the software application you are
printing from or by HP ColorSmart technology. You need to change the settings
manually only when you change print quality, print on specific types of paper, or use
special features.
To print from the software application (Windows)
1. Make sure you have paper loaded in the paper tray.
2. On the File menu in your software application, click Print.
3. Select the HP All-in-One as the printer.
4. If you need to change settings, click the button that opens the Properties dialog
box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Select the appropriate options for your print job by using the features available in
the Paper/Quality, Finishing, Effects, Basics, and Color tabs.
Tip You can easily select the appropriate options for your print job by
choosing one of the predefined print tasks on the Printing Shortcuts tab.
Click a type of print task in the What do you want to do? list. The default
settings for that type of print task are set, and summarized on the Printing
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77
Print
The HP All-in-One can be used with any software application that allows printing. The
instructions vary slightly depending on whether you are printing from a Windows
computer or a Mac. Make sure you follow the instructions for your operating system in
this chapter.
Chapter 9
Print
6.
7.
Shortcuts tab. If necessary, you can adjust the settings here, or you can
make your changes on the other tabs in the Properties dialog box.
Click OK to close the Properties dialog box.
Click Print or OK to begin printing.
To print from the software application (Mac)
1. Make sure you have paper loaded in the paper tray.
2. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v 10.2 or
earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.
3. From the File menu in your software application, choose Page Setup.
The Page Setup dialog box appears, allowing you to specify the paper size,
orientation, and scaling.
4. Specify the page attributes:
– Choose the paper size.
– Select the orientation.
– Enter the scaling percentage.
Note For OS 9, the Page Setup dialog box also includes options to print
a mirrored (or reversed) version of the image, and to adjust the page
margins for two-sided printing.
5.
6.
7.
8.
Click OK.
From the File menu in your software application, choose Print.
The Print dialog box appears. If you are using OS 9, the General panel opens. If
you are using OS X, the Copies & Pages panel opens.
Change the print settings for each option in the pop-up menu, as appropriate for
your project.
Click Print to begin printing.
Change the print settings
You can customize the print settings of the HP All-in-One to handle nearly any print
task. Changes to the print settings from your computer apply to software print jobs only
For information on changing photo print settings from the HP All-in-One, see Set
photo print options
Windows users
Before you change print settings, you should decide if you want to change the settings
for the current print job only, or if you want to make the settings the defaults for all
future print jobs. How you display print settings depends on whether or not you want
to apply the change to all future print jobs or just to the current print job.
To change the print settings for all future jobs
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Print Settings.
2. Make changes to the print settings, and click OK.
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HP Photosmart 2570 All-in-One series
Print
To change the print settings for the current job
1. On the File menu in your software application, click Print.
2. Make sure the HP All-in-One is the selected printer.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
4. Make changes to the print settings, and click OK.
5. Click Print or OK in the Print dialog box to print the job.
Mac users
Use the Page Setup and Print dialog boxes to change the settings for your print job.
Which dialog box you use depends on which setting you want to change.
To change the paper size, orientation, or scaling percentage
1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v 10.2 or
earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.
2. From the File menu in your software application, choose Page Setup.
3. Make changes to the paper size, orientation, and scaling percentage settings,
and click OK.
To change all other print settings
1. Select the HP All-in-One in the in the Chooser (OS 9), Print Center (OS X v 10.2
or earlier) or Printer Setup Utility (OS X v 10.3 or later) before you begin printing.
2. From the File menu in your software application, choose Print.
3. Make changes to the print settings, and click Print to print the job.
Stop a print job
Although you can stop a print job from either the HP All-in-One or the computer, HP
recommends you stop it from the HP All-in-One for best results.
Note (Windows users) Although most software applications designed for
Windows use the Windows print spooler, your software application might not
use the spooler. An example of a software application that does not use the
Windows print spooler is PowerPoint in Microsoft Office 97.
If you cannot cancel your print job by using one of the following procedures,
consult the instructions for canceling background printing in the online help for
your software application.
To stop a print job from the HP All-in-One
➔ Press Cancel on the control panel. Look for the Print Cancelled message on the
color graphics display. If the message does not appear, press Cancel again.
To stop a print job from the computer (Windows 9x or 2000 users)
1. On the Windows taskbar, click Start, point to Settings, and then click Printers.
2. Double-click the HP All-in-One icon.
User Guide
79
Chapter 9
Tip You can also double-click the printer icon in the Windows taskbar.
Print
3.
4.
Select the print job you want to cancel.
On the Document menu, click Cancel Printing or Cancel, or press the DELETE
key on your keyboard.
It can take a few moments for printing to be cancelled.
To stop a print job from the computer (Windows XP users)
1. On the Windows taskbar, click Start, and then click Control Panel.
2. Open the Printers and Faxes control panel.
3. Double-click the HP All-in-One icon.
Tip You can also double-click the printer icon in the Windows taskbar.
4.
5.
Select the print job you want to cancel.
On the Document menu, click Cancel Printing or Cancel, or press the DELETE
key on your keyboard.
It can take a few moments for printing to be cancelled.
To stop a print job from the computer (OS X users)
1. Open the Print Center (v 10.2 or earlier) or the Printer Setup Utility (v 10.3 or
later) from the Applications:Utilities folder.
2. From the Printers menu, choose Show Jobs.
3. Select the print job you want to cancel.
4. Click Delete.
It can take a few moments for printing to be cancelled.
To stop a print job from the computer (OS 9 users)
1. Double-click the HP All-in-One printer icon on the desktop.
2. Select the print job you want to cancel.
3. Click the trash can icon button.
It can take a few moments for printing to be cancelled.
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HP Photosmart 2570 All-in-One series
10
Use the scan features
This chapter contains information on scanning to an application on your computer, to
an HP Instant Share destination, and to a memory card or storage device.
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan almost anything (photos, magazine articles and text
documents), as long as you are careful not to scratch the glass on your HP All-in-One.
Scanning to a memory card or storage device makes your scanned images even
more portable.
Note On a Mac, you can change the default scan settings for HP Scan or HP
Scan Pro. For more information, see the onscreen HP Image Zone Help.
Scan
Scan an image
For information about how to scan from the computer, and how to adjust, resize,
rotate, crop, and sharpen your scans, see the onscreen HP Image Zone Help that
came with your software.
To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows computer, look for the HP All-in-One icon in the system tray at the lower
right side of the screen, near the time. On a Mac, the HP All-in-One software is always
running.
Note Closing the HP Digital Imaging Monitor icon in your Windows system
tray can cause your HP All-in-One to lose some of its scan functionality and
result in the No Connection error message. If this happens, you can restore
full functionality by restarting your computer or by starting the HP Image Zone
software.
Scan an original to a computer
You can scan originals placed on the glass directly from the control panel.
Note The menus shown in this section might vary in content depending on
your computer's operating system and which applications you set up as scan
destinations in the HP Image Zone.
If you have OS X v 10.2.3 or higher you will use HP Scan Pro instead of HP
Scan. For more information, see the HP Scan Pro section in the HP Image
Zone Help.
1.
2.
User Guide
Load your original print side down in the right front corner of the glass.
Press Start Scan, if it is not already lit.
– If your HP All-in-One is directly connected to a computer with a USB cable,
the Scan To menu appears on the color graphics display. Skip to step 4.
– If your HP All-in-One is network-connected, the Scan Menu appears on the
color graphics display. Continue to the next step.
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Chapter 10
3.
If your HP All-in-One is connected to one or more computers on a network, do the
following:
a. Press
until Select Computer is highlighted, then press OK.
The Select Computer menu appears, listing computers connected to the
HP All-in-One.
Note The Select Computer menu might list computers with a USB
connection in addition to those connected through the network.
b.
4.
Press OK to select the default computer, or use the arrow buttons to
highlight a different computer, and then press OK.
The Scan To menu appears, listing destinations, including applications, for
anything you scan.
Press OK to select the default application to receive the scan, or use the arrow
buttons to highlight a different application, and then press OK.
Scan
Tip To force the scan to be in black and white, press Start Copy Black
instead of pressing OK.
5.
A preview image of the scan appears in the HP Scanning (Windows) or HP Scan
Pro (Mac) window on the computer, where you can edit it.
Make any edits to the preview image. When you have finished, click Accept.
For more information about editing a preview image, see the onscreen HP Image
Zone Help that came with your software.
The HP All-in-One sends the scan to the selected application. For example, if you
chose the HP Image Zone, it automatically opens and displays the image.
Scan an original to a memory card or storage device
You can send the scanned image as a JPEG image to the memory card that is
currently inserted or a storage device that is currently attached to the front USB port.
This enables you to use the photo print options to print borderless prints and album
pages from the scanned image.
Note If your HP All-in-One is connected to a network, you can only send a
scan to a memory card or storage device if it is being shared across the
network. For more information, see the onscreen HP Image Zone Help.
1.
2.
3.
82
Load your original print side down in the right front corner of the glass.
Press Start Scan, if it is not already lit.
– If your HP All-in-One is network connected, the Scan Menu appears, listing
various options or destinations. The default destination is whichever one you
selected the last time you used this menu.
– If your HP All-in-One is directly connected to your computer, the Scan To
menu appears.
Press
to highlight Memory Device, and then press OK.
The HP All-in-One scans the image and saves the file to the memory card or
storage device in the JPEG format.
HP Photosmart 2570 All-in-One series
Stop scanning
➔
To stop scanning, press Cancel on the control panel.
Share a scanned image with friends and relatives
You can share a scanned image with friends and family by sending it as an e-mail
attachment, or by sending it using HP Instant Share.
Send as an e-mail attachment
You can save a scan to your computer, where you can then send the scanned image
in an e-mail attachment.
For information on saving a scanned image, see Scan an original to a computer.
For more information on sending the scanned image as an e-mail attachment, see the
onscreen HP Image Zone Help that came with your software.
Scan
Send using HP Instant Share
You can easily share scanned images with friends and family using the HP Instant
Share online service. HP Instant Share enables you to send images to others as email, upload photos to an online photo album or photo finishing service, or send the
images to a network-connected HP All-in-One to print.
Note Availability of the services described here varies by country/region.
Some of the services described here might not be available in your country/
region.
In order to take full advantage of the HP Instant Share features available from the
control panel of a network-connected HP All-in-One, you must set up HP Instant
Share on your HP All-in-One. For information on setting up and using HP Instant
Share, see the onscreen HP Image Zone Help.
For more information on using HP Instant Share to share your scanned images, see
the onscreen HP Image Zone Help.
Print a scanned image
You can print a scanned image using the HP Image Zone software. For more
information, see the onscreen HP Image Zone Help.
Edit a scanned image
You can edit a scanned image using the HP Image Zone software. You can also edit
a scanned document by using your Optical Character Recognition (OCR) software.
Edit a scanned photo or graphic
You can edit a scanned photo or graphic using the HP Image Zone software. Using
this software, you can adjust the brightness, contrast, color saturation, and more. You
can also rotate the image using the HP Image Zone software.
For more information, see the onscreen HP Image Zone Help.
User Guide
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Chapter 10
Edit a scanned document
Scan
Scanning text (also known as optical character recognition or OCR) enables you to
bring the content of magazine articles, books, and other printed matter into your
favorite word processor and many other programs as fully editable text. Learning to do
OCR right is important if you want to obtain the best results. Do not expect scanned
text documents to be letter-perfect the first time you use your OCR software. Using
OCR software is an art that takes time and practice to master. For more information
about scanning documents, especially documents containing both text and graphics,
see the documentation that came with your OCR software.
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11
Order supplies
You can order HP products, such as recommended types of paper, print cartridges,
and accessories, online from the HP website.
Order paper, transparency film, or other media
To order media such as HP Premium Paper, HP Premium Plus Photo Paper, or
HP Premium Inkjet Transparency Film, go to www.hp.com/learn/suresupply. If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
Order print cartridges
Print cartridge reorder numbers vary by country/region. If the reorder numbers listed in
this guide do not match the numbers on the print cartridges currently installed in your
HP All-in-One, order new print cartridges with the same numbers as those you
currently have installed. Your HP All-in-One supports the following print cartridges.
print cartridges
HP reorder number
HP black inkjet print cartridge
#92
#98
HP tri-color inkjet print cartridge
#93
HP color photo inkjet print cartridge
#99
HP gray photo inkjet print cartridge
#100
Order supplies
#95 color print cartridge
You can also find out the reorder numbers for all the print cartridges your device
supports by doing the following:
●
●
●
User Guide
For Windows users: In the HP Solution Center, click Settings, point to Print
Settings, and then click Printer Toolbox. Click the Estimated Ink Levels tab,
and then click print cartridge Ordering Information.
For Mac users (OS 10.1 and later): In the HP Image Zone, click the Devices
tab. In the Select Devices area, click the icon for your HP All-in-One. In the
Device Options area, click Settings, and then choose Maintain Printer. If
prompted, select your HP All-in-One, and then click Utilities. From the pop-up
menu, choose Supplies.
For Mac users (OS 9): In the HP Director, click Settings, and then choose
Maintain Printer. The Select Printer window opens. Choose the appropriate tab
depending on how you connected your HP All-in-One, then select your device
and click Utilities. From the pop-up menu, choose Supplies.
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Chapter 11
Additionally, you can contact a local HP reseller or go to www.hp.com/support to
confirm the correct print cartridge reorder numbers for your country/region.
To order print cartridges for your HP All-in-One, go to www.hp.com/learn/suresupply.
If prompted, choose your country/region, follow the prompts to select your product,
and then click one of the shopping links on the page.
Order accessories
To order accessories for your HP All-in-One, such as a Bluetooth printer adapter, go
to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the
prompts to select your product, and then click one of the shopping links on the page.
Depending on your country/region, your HP All-in-One might support the following
accessories.
Accessory and HP model
number
Description
HP bt300 or HP bt400 series
Bluetooth® Wireless Printer
Adapter
Enables you to print from a Bluetooth device to your HP All-inOne. This accessory plugs into the front USB port on the
HP All-in-One and accepts print jobs from supported Bluetooth
devices, such as a digital camera phone, personal digital
assistant (PDA), or Bluetooth-enabled Windows or Macintosh
computer.
Order other supplies
Order supplies
To order other supplies, such as HP All-in-One software, a copy of the printed User
Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate
number below:
●
●
In the U.S. or Canada, dial 1-800-474-6836 (1-800-HP invent).
In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.).
To order HP All-in-One software in other countries/regions, call the phone number for
your country/region. The numbers listed below are current as of the publication date of
this guide. For a list of current ordering numbers, go to www.hp.com/support. If
prompted, choose your country/region, and then click Contact HP for information on
calling for technical support.
Country/region
Number for ordering
Asia Pacific (except
for Japan)
65 272 5300
Australia
1300 721 147
Europe
+49 180 5 290220 (Germany)
+44 870 606 9081 (U.K.)
New Zealand
86
0800 441 147
HP Photosmart 2570 All-in-One series
(continued)
Country/region
Number for ordering
South Africa
+27 (0)11 8061030
U.S. and Canada
1-800-HP-INVENT (1-800-474-6836)
Order supplies
User Guide
87
Order supplies
Chapter 11
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HP Photosmart 2570 All-in-One series
12
Maintain your HP All-in-One
The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. You will also need to replace, align, or clean your print cartridges
occasionally. This chapter provides instructions for keeping your HP All-in-One in top
working condition. Perform these simple maintenance procedures as necessary.
Clean the HP All-in-One
To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.
Clean the glass
Dirty glass from fingerprints, smudges, hair, and dust slows down performance and
affects the accuracy of features such as Fit to Page.
1.
2.
Turn off the HP All-in-One, unplug the power cord, and raise the lid.
Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
Caution Do not use abrasives, acetone, benzene, or carbon
tetrachloride on the glass; they can damage it. Do not place or spray liquid
directly on the glass; the liquid might seep under the glass and damage
the device.
3.
Dry the glass with a chamois or cellulose sponge to prevent spotting.
Clean the lid backing
Minor debris can accumulate on the white document backing located underneath the
lid of the HP All-in-One.
1.
2.
Caution Do not use paper-based wipes, as these might scratch the
backing.
5.
If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any
residual alcohol.
Caution Be careful not to spill alcohol on the glass or painted parts of the
HP All-in-One, as this might damage the device.
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89
Maintain your HP All-in-One
3.
4.
Turn off the HP All-in-One, unplug the power cord, and raise the lid.
Clean the white document backing with a soft cloth or sponge slightly moistened
with a mild soap and warm water.
Wash the backing gently to loosen debris. Do not scrub the backing.
Dry the backing with a chamois or soft cloth.
Chapter 12
Clean the exterior
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off
the case. The interior of the HP All-in-One does not require cleaning. Keep fluids
away from the control panel and the interior of the HP All-in-One.
Caution To avoid damage to painted parts of the HP All-in-One, do not use
alcohol or alcohol-based cleaning products on the control panel, lid, or other
painted parts of the device.
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace a print cartridge. The ink supply level shows an estimate of the amount of ink
remaining in the print cartridges.
Tip You can also print a self-test report to see if your print cartridges might
need to be replaced. For more information, see Print a self-test report.
To check the ink levels from the control panel
➔ Look for two icons at the bottom of the color graphics display that represent the
levels of ink remaining in the two installed print cartridges.
– A green icon represents an estimate of the amount of ink remaining in the tricolor print cartridge.
– A black icon represents an estimate of the amount of ink remaining in the
black print cartridge.
– An orange icon represents an estimate of the amount of ink remaining in the
photo print cartridge.
If you are using an print cartridge containing non-HP ink, a question mark
appears instead of the ink drop in the icon for that cartridge. The HP All-in-One
cannot detect the amount of ink remaining in print cartridges that contain non-HP
ink.
HP recommends that you use genuine HP print cartridges. Genuine HP print
cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.
Maintain your HP All-in-One
Note HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage
attributable to the use of non-HP ink will not be covered under warranty.
If an icon shows a hollow ink drop, the print cartridge represented by that color
icon has very little ink remaining and will need to be changed soon. Replace the
print cartridge when the print quality starts to degrade.
For more information on the ink level icons on the color graphics display, see
Color graphics display icons.
You can also check the estimated amount of ink remaining in your print cartridges
from the computer. If you have a USB connection between your computer and the
HP All-in-One, see the onscreen HP Image Zone Help for information on checking
the ink levels from the Printer Toolbox.
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HP Photosmart 2570 All-in-One series
Print a self-test report
If you are experiencing problems with printing, print a self-test report before you
replace the print cartridges. This report provides useful information on several aspects
of your device, including your print cartridges.
1.
2.
3.
4.
5.
6.
7.
8.
Load letter, A4, or legal unused plain white paper into the paper tray.
Press Setup to display the Setup Menu.
Press
until Print Report is highlighted, then press OK.
Press
until Self-Test Report is highlighted, then press OK.
The HP All-in-One prints a self-test report, which might indicate the source of the
printing problem.
Make sure the test patterns are even and show a complete grid.
If more than a few lines in a pattern are broken, this might indicate a problem with
the nozzles. You might need to clean the print cartridges. For more information,
see Clean the print cartridges.
Make sure the lines of color extend across the page.
If the black line is missing, faded, streaked, or shows lines, this might indicate a
problem with the black or photo print cartridge in the right slot.
If any of the remaining three lines are missing, faded, streaked, or show lines, this
might indicate a problem with the tri-color print cartridge in the left slot.
Make sure the color blocks have even consistency and are representative of the
colors listed below.
You should see cyan, magenta, yellow, violet, green, and red color blocks.
If color blocks are missing, or if a block of color is muddy or does not match the
label indicated below the block, this might indicate that the tri-color print cartridge
is out of ink. You might need to replace the print cartridge. For more information
on replacing print cartridges, see Replace the print cartridges.
Check the color blocks and lines of color for streaking or white lines.
Streaks might indicate clogged nozzles or dirty contacts. You might need to clean
the print cartridges. For more information on cleaning the print cartridges, see
Clean the print cartridges. Do not clean with alcohol.
Note For examples of test patterns, lines of color, and color blocks from
normal and malfunctioning print cartridges, see the onscreen HP Image Zone
Help that came with your software.
Work with print cartridges
Maintain your HP All-in-One
To ensure the best print quality from your HP All-in-One, you will need to perform
some simple maintenance procedures. This section provides guidelines for handling
the print cartridges and instructions for replacing, aligning, and cleaning the print
cartridges.
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and
how to handle the print cartridges.
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91
Chapter 12
1
Copper-colored contacts
2
Plastic tape with pink pull tab (must be removed before installing)
3
Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not
touch the copper-colored contacts or the ink nozzles.
Caution Be careful not to drop the print cartridges. This can damage them,
making them unusable.
Replace the print cartridges
When the ink level for the print cartridge is low, a message appears on the color
graphics display.
Note You can also check the ink levels by using the HP Solution Center that
came with the HP Image Zone software on your computer. For more
information, see Check the estimated ink levels.
Maintain your HP All-in-One
When you receive a low-ink warning message on the color graphics display, make
sure you have a replacement print cartridge available. You should also replace the
print cartridges when you see faded text or if you experience print quality issues
related to the print cartridges.
Tip You can also use these instructions to replace the black print cartridge
with a photo print cartridge for printing high-quality color photos.
To find out the reorder number for all the print cartridges that your HP All-in-One
supports, see Order print cartridges. To order print cartridges for your HP All-in-One,
go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow
the prompts to select your product, and then click one of the shopping links on the
page.
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HP Photosmart 2570 All-in-One series
To replace the print cartridges
1. Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you lift the print-carriage access
door to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
them.
2.
3.
User Guide
1
Print-carriage access door
2
Print carriage
Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.
1
Print cartridge slot for the tri-color print cartridge
2
Print cartridge slot for the black and photo print cartridges
Maintain your HP All-in-One
4.
Open the print-carriage access door by lifting from the front center of the device,
until the door locks into place.
The print carriage moves to the far right side of the HP All-in-One.
Pull the print cartridge toward you out of its slot.
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Chapter 12
5.
6.
If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector. For more
information, see Use the print cartridge protector.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html
Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
1
Copper-colored contacts
2
Plastic tape with pink pull tab (must be removed before installing)
3
Ink nozzles under tape
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical
connections.
Maintain your HP All-in-One
7.
94
Slide the new print cartridge forward into the empty slot. Push the print cartridge
forward until it clicks into place.
If the print cartridge you are installing has a white triangle on its label, slide the
print cartridge into the slot on the left. The label for the slot is green with a solid
white triangle.
If the print cartridge you are installing has a white square or a white pentagon on
its label, slide the print cartridge into the slot on the right. The label for the slot is
black with a solid white square and a solid white pentagon.
HP Photosmart 2570 All-in-One series
8.
Close the print-carriage access door.
Use a photo print cartridge
You can optimize the quality of the color photos you print and copy with your HP All-inOne by purchasing a photo print cartridge. Remove the black print cartridge and insert
the photo print cartridge in its place. With the tri-color print cartridge and photo print
cartridge installed, you have a six-ink system, which provides enhanced quality color
photos.
When you want to print regular text documents, swap the black print cartridge back in.
Use a print cartridge protector to keep your print cartridge secure when it is not being
used.
●
●
●
For more information on purchasing a photo print cartridge, see Order print
cartridges.
For more information on replacing print cartridges, see Replace the print cartridges.
For more information on using the print cartridge protector, see Use the print
cartridge protector.
In some countries/regions, when you purchase a photo print cartridge, you might also
receive a print cartridge protector. In other countries/regions, a print cartridge
protector comes in the box with your HP All-in-One. If neither your print cartridge nor
your HP All-in-One came with a print cartridge protector, you can order one from HP
Support. Go to www.hp.com/support.
The print cartridge protector is designed to keep a print cartridge secure and prevent it
from drying out when it is not being used. Whenever you remove a print cartridge from
the HP All-in-One with the intention of using it again later, store it in the print cartridge
protector. For example, store the black print cartridge in a print cartridge protector if
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95
Maintain your HP All-in-One
Use the print cartridge protector
Chapter 12
you are removing it so you can print high-quality photos with the photo and tri-color
print cartridges.
To insert a print cartridge into the print cartridge protector
➔ Slide the print cartridge into the print cartridge protector at a slight angle and snap
it securely into place.
To remove the print cartridge from the print cartridge protector
➔ Press down and back on the top of the print cartridge protector to release the
print cartridge, then slide the print cartridge out of the print cartridge protector.
Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a
print cartridge. You can also align the print cartridges at any time from the control
panel or by using the HP Image Zone software on your computer. Aligning the print
cartridges ensures high-quality output.
Maintain your HP All-in-One
Use this feature when the self-test report shows streaking or white lines through any
of the blocks of color.
If you still have print quality problems after aligning the printer, try cleaning the print
head using the procedure described in Clean the print cartridges. If print quality
problems persist after aligning and cleaning, contact HP customer support.
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HP Photosmart 2570 All-in-One series
To align the printer from the control panel
1. Load letter or A4 unused plain white paper into the paper tray.
Note If you have colored paper loaded in the input tray when you align
the print cartridges, the alignment will fail. Load unused plain white paper
into the input tray, and then try the alignment again.
2.
3.
4.
Press Setup.
Press
until Tools is highlighted, then press OK.
Press
until Align Printer is highlighted, then press OK.
The HP All-in-One prints a test page, aligns the print head, and calibrates the
printer. Recycle or discard the page.
For information on aligning the printer by using the HP Image Zone software that
came with your HP All-in-One, see the onscreen HP Image Zone Help.
Clean the print cartridges
Use this feature when the self-test report shows streaking or white lines through any
of the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink
and shortens the life of the print cartridges.
To clean the print cartridges from the control panel
1. Load letter or A4 unused plain white paper into the paper tray.
2. Press Setup.
3. Press
until Tools is highlighted, then press OK.
until Clean Print Cartridge is highlighted, then press OK.
4. Press
The HP All-in-One prints a page that you can recycle or discard.
If copy or print quality still seems poor after you clean the print cartridges, try
cleaning the print cartridge contacts before replacing the affected print cartridge.
For information on cleaning the print cartridge contacts, see Clean the print
cartridge contacts. For information on replacing the print cartridges, see Replace
the print cartridges.
For information on cleaning the print cartridges by using the HP Solution Center
software that came with your HP All-in-One, see the onscreen HP Image Zone Help
that came with your software.
Clean the print cartridge contacts only if you get repeated messages on the color
graphics display prompting you to check a print cartridge after you already have
cleaned or aligned the print cartridges.
Before cleaning the print cartridge contacts, remove the print cartridge and verify that
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you
continue to get messages to check the print cartridges, clean the print cartridge
contacts.
Make sure you have the following materials available:
●
User Guide
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come
apart or leave fibers.
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Maintain your HP All-in-One
Clean the print cartridge contacts
Chapter 12
Tip Coffee filters are lint-free and work well for cleaning print cartridges.
●
Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
Caution Do not use platen cleaners or alcohol to clean the print cartridge
contacts. These can damage the print cartridge or the HP All-in-One.
To clean the print cartridge contacts
1. Turn on the HP All-in-One and open the print-carriage access door.
The print carriage moves to the far right side of the HP All-in-One.
2. Wait until the print carriage is idle and silent, and then unplug the power cord
from the back of the HP All-in-One.
3. Lightly press down on the print cartridge to release it, and then pull it toward you
out of the slot.
Note Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge
outside the HP All-in-One for more than 30 minutes.
4.
5.
Maintain your HP All-in-One
6.
7.
Inspect the print cartridge contacts for ink and debris buildup.
Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
Hold the print cartridge by its sides.
Clean only the copper-colored contacts. For information on cleaning the ink
nozzle area, see Clean the area around the ink nozzles.
1
Copper-colored contacts
2
Ink nozzles (do not clean)
8.
9.
Allow the print cartridge to dry for approximately ten minutes.
Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
10. Repeat if necessary for the other print cartridge.
11. Gently close the print-carriage access door and plug the power cord into the back
of the HP All-in-One.
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HP Photosmart 2570 All-in-One series
Clean the area around the ink nozzles
If the HP All-in-One is used in a dusty environment, a small amount of debris might
accumulate inside the device. This debris can include dust, hair, carpet, or clothing
fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges
on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles
as described here.
Note Clean the area around the ink nozzles only if you continue to see
streaks and smudges on your printed pages after you have already cleaned
the print cartridges by using the control panel or the HP Solution Center. For
more information, see Clean the print cartridges.
Make sure you have the following materials available:
●
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come
apart or leave fibers.
Tip Coffee filters are lint-free and work well for cleaning print cartridges.
●
Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
Caution Do not touch the copper-colored contacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
To clean the area around the ink nozzles
1. Turn on the HP All-in-One and open the print-carriage access door.
The print carriage moves to the far right side of the HP All-in-One.
2. Wait until the print carriage is idle and silent, and then unplug the power cord
from the back of the HP All-in-One.
3. Lightly press down on the print cartridge to release it, and then pull it toward you
out of the slot.
Note Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge
outside the HP All-in-One for more than 30 minutes.
User Guide
Place the print cartridge on a piece of paper with the ink nozzles facing up.
Lightly moisten a clean foam rubber swab with distilled water.
Clean the face and edges around the ink nozzle area with the swab, as shown
below.
Maintain your HP All-in-One
4.
5.
6.
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Chapter 12
1
Nozzle plate (do not clean)
2
Face and edges around the ink nozzle area
Caution Do not clean the nozzle plate.
Allow the ink nozzle area to dry for approximately ten minutes.
Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
9. Repeat if necessary for the other print cartridge.
10. Gently close the print-carriage access door and plug the power cord into the back
of the HP All-in-One.
Maintain your HP All-in-One
7.
8.
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HP Photosmart 2570 All-in-One series
Troubleshooting information
This chapter contains troubleshooting information for the HP All-in-One. Specific
information is provided for installation and configuration issues, and some operational
topics. For more troubleshooting information, see the onscreen HP Image Zone Help
that came with your software. For more information, see Use the onscreen Help.
Many issues are caused when the HP All-in-One is connected to the computer using a
USB cable before the HP All-in-One software is installed on the computer. If you
connected the HP All-in-One to your computer before the software installation screen
prompts you to do so, you must follow the steps below.
Troubleshooting common setup issues
1. Disconnect the USB cable from the computer.
2. Uninstall the software (if you have already installed it).
3. Restart your computer.
4. Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.
Caution Do not connect the USB cable to the computer until prompted by the
software installation screen.
For information about uninstalling and reinstalling the software, see Uninstall and
reinstall the software.
See the list below for information on topics covered in this chapter.
Additional troubleshooting topics in this User Guide
● Setup troubleshooting: Contains information on hardware setup and software
installation troubleshooting.
● Operational troubleshooting: Contains information on issues that might occur
during normal tasks when using the HP All-in-One features.
● Device update: Based on advice from HP customer support or a message on the
color graphics display, you might access the HP support website to retrieve an
upgrade for your device. This section contains information about updating your
device.
● Network Troubleshooting: See Network troubleshooting. This section contains
information on software installation troubleshooting for a wired network.
Other sources of information
● Setup Guide: The Setup Guide explains how to set up the HP All-in-One.
● User Guide: The User Guide is the book you are reading. This book describes
the basic features of the HP All-in-One, explains how to use the HP All-in-One,
and contains setup and operational troubleshooting information.
● HP Image Zone Help: The onscreen HP Image Zone Help describes how to use
the HP All-in-One with a computer and contains additional troubleshooting
User Guide
101
Troubleshooting
13
Troubleshooting
Chapter 13
●
information not covered in the User Guide. For more information, see Use the
onscreen Help.
Readme file: The Readme file contains information on system requirements and
possible installation problems. For more information, see View the Readme file.
If you are unable to solve the problem using the onscreen Help or HP websites, call
HP Support using the number for your country/region. For more information, see HP
warranty and support.
View the Readme file
You might want to refer to the Readme file for information on system requirements
and possible installation problems.
●
●
In Windows, you can access the Readme file from the Windows taskbar by
clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to
HP Photosmart 2570 All-in-One series, and then clicking Readme.
In Mac OS 9 or OS X, you can access the Readme file by double-clicking the icon
located in the top-level folder of the HP All-in-One software CD-ROM.
Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware, software, and HP Instant Share
features of the HP All-in-One.
Hardware setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware setup and software installation.
My HP All-in-One does not turn on
Solution Make sure each of the power cords is firmly connected, and wait a
few seconds for the HP All-in-One to turn on. If this is the first time you have
turned on the HP All-in-One, it can take up to a minute to turn on. Also, if the
HP All-in-One is plugged in to a power strip, make sure the power strip is turned
on.
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HP Photosmart 2570 All-in-One series
Troubleshooting
1
Power connection 1
2
Power connection 2
3
Grounded power outlet
I connected the USB cable, but I am having problems using the HP All-in-One
with my computer
Solution You must first install the software that came with your HP All-in-One
before connecting the USB cable. During installation, do not plug in the USB
cable until prompted by the onscreen instructions. Connecting the USB cable
before prompted can cause errors. If you connected the USB cable before you
installed the software, see Troubleshooting common setup issues under
Troubleshooting information.
Once you have installed the software, connecting your computer to your HP All-inOne with a USB cable is straightforward. Simply plug one end of the USB cable
into the back of your computer and the other into the back of the HP All-in-One.
You can connect to any USB port on the back of your computer.
Note Make sure you connected the USB cable to the correct port on the
back of your HP All-in-One.
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Chapter 13
Troubleshooting
I received a message on the color graphics display to attach the control panel
faceplate
Solution This might mean the control panel faceplate is not attached, or it is
attached incorrectly. Make sure to align the faceplate over the buttons on the top
of the HP All-in-One and snap it firmly into place.
The color graphics display shows the wrong language
Solution You can change the language settings at any time from the Setup
Menu. For more information, see Setup Menu
The wrong measurements are showing in menus on the color graphics display
Solution You might have selected the incorrect country/region on your HP Allin-One. The country/region you select determines the paper sizes shown on the
color graphics display.
To change the country/region, you must reset the language settings. You can
change the language settings at any time from the Setup Menu. For more
information, see Setup Menu.
I received a message on the control panel display to align the print cartridges
Solution Printer maintenance is required to ensure excellent print quality. For
more information, see Align the print cartridges.
I received a message on the color graphics display that the print cartridge
alignment failed
Cause The incorrect type of paper is loaded in the paper tray, for example,
colored paper, paper with text on it or certain recycled paper.
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HP Photosmart 2570 All-in-One series
If the alignment fails again, you might have a defective sensor or print cartridge.
Contact HP Support. Go to www.hp.com/support. If prompted, choose your
country/region, and then click Contact HP for information on calling for technical
support.
Cause
Protective tape is covering the print cartridges.
Solution Check each print cartridge. If the plastic tape is still covering the ink
nozzles, gently remove the plastic tape by using the pink pull tab. Do not touch
the ink nozzles or the copper-colored contacts.
1
Copper-colored contacts
2
Plastic tape with pink pull tab (must be removed before installing)
3
Ink nozzles under tape
Reinsert the print cartridges and verify that they are fully inserted and locked in
place.
Cause The contacts on the print cartridge are not touching the contacts in the
print carriage.
Solution Remove and then reinsert the print cartridges. Verify that they are
fully inserted and locked in place. For more information see Replace the print
cartridges
Cause
User Guide
The print cartridge or sensor is defective.
105
Troubleshooting
Solution Load unused plain white letter or A4 paper into the paper tray, and
then try the alignment again.
Chapter 13
Troubleshooting
Solution Contact HP Support. Go to www.hp.com/support. If prompted,
choose your country/region, and then click Contact HP for information on calling
for technical support.
The HP All-in-One does not print
Solution If your HP All-in-One and computer are USB-connected and are not
communicating with each other, try the following:
● Look at the color graphics display on the HP All-in-One. If the color graphics
display is blank and the On button is not lit, the HP All-in-One is turned off.
Make sure the power cord is firmly connected to the HP All-in-One and
plugged into a power outlet. Press the On button to turn on the HP All-in-One.
● Check the USB cable. If you are using an older cable, it might not be working
properly. Try connecting it to another product to see if the USB cable works.
If you experience problems, the USB cable might need to be replaced. Also
verify that the cable does not exceed 3 meters (9.8 feet) in length.
● Make sure your computer is USB ready. Some operating systems, such as
Windows 95 and Windows NT, do not support USB connections. Check the
documentation that came with your operating system for more information.
● Check the connection from your HP All-in-One to your computer. Verify that
the USB cable is securely plugged into the USB port on the back of your
HP All-in-One. Make sure the other end of the USB cable is plugged into a
USB port on your computer. After the cable is connected properly, turn your
HP All-in-One off and then on again.
● If you are connecting the HP All-in-One through a USB hub, make sure the
hub is turned on. If the hub is on, try connecting directly to your computer.
● Make sure the USB port speed setting on your HP All-in-One is compatible
with the USB port speed of your computer. You might need to change the
rear USB port speed from High Speed (USB 2.0) to Full Speed (USB 1.1).
For more information, see Connect using a USB cable.
● Try printing from a different application or a different file to determine
whether or not it is the file causing the printing issue.
● Check other printers or scanners. You might need to disconnect older
products from your computer.
● If your HP All-in-One is network connected, see the onscreen HP Image
Zone Help that came with your HP All-in-One. For more information on the
HP Image Zone Help, see Use the onscreen Help.
● Try connecting the USB cable to another USB port on your computer. After
you check the connections, try restarting your computer. Turn your HP All-inOne off and then on again.
● If necessary, remove and then install the HP Image Zone software again.
For more information, see Uninstall and reinstall the software.
For information on network communication problems or communication problems
involving a memory card, PictBridge camera, or storage device, see the
troubleshooting information for the HP Photosmart 2570 All-in-One series in the
onscreen HP Image Zone Help. For more information on the HP Image Zone
Help, see Use the onscreen Help.
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HP Photosmart 2570 All-in-One series
I received a message on the color graphics display about a paper jam or a
blocked carriage
Solution If either a paper jam or blocked carriage error message appears on
the color graphics display, there might be some packing material inside the
HP All-in-One. Lift open the print-carriage access door to expose the print
cartridges and remove any packing material (such as tape or cardboard) or any
other foreign objects blocking the carriage path.
Software installation troubleshooting
If you encounter a problem during software installation, see the topics below for a
possible solution. If you encounter a hardware problem during setup, see Hardware
setup troubleshooting.
During a normal installation of the HP All-in-One software, the following events occur:
1.
2.
3.
4.
5.
6.
7.
The HP All-in-One software CD-ROM runs automatically.
The software installs.
Files are copied to your hard drive.
You are requested to connect the HP All-in-One to your computer.
A green OK and check mark appear on an installation wizard screen.
You are requested to restart your computer.
The registration process runs.
If any of these things did not occur, there might be a problem with the installation. To
check the installation on a Windows computer, verify the following:
To check the installation on a Windows computer, verify the following:
●
●
●
Start the HP Solution Center. If the HP Solution Center shows the essential
icons (Scan Picture and Scan Document), the software has been properly
installed. If the icons do not appear immediately, you might need to wait a few
minutes for the HP All-in-One to connect to your computer. Otherwise, see Some
of the buttons are missing in the HP Solution Center (Windows).
For information on starting the HP Solution Center, see the onscreen HP Image
Zone Help that came with your software.
Open the Printers dialog box and check to see that the HP All-in-One is listed.
Look in the system tray at the far right of the Windows taskbar for an HP All-inOne icon. This indicates that the HP All-in-One is ready.
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens
Solution
User Guide
If the installation does not run automatically, you can start it manually:
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Troubleshooting
For more information on setting up your HP All-in-One and connecting it to your
computer, see the Setup Guide that came with your HP All-in-One.
Chapter 13
Troubleshooting
To start the installation from a Windows computer
1. From the Windows Start menu, click Run.
2. In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not
assigned to drive letter D, enter the appropriate drive letter), and then click OK.
To start the installation from a Mac
1. Double-click the CD icon on your desktop to view the contents of the CD.
2. Double-click the HP All-in-One Installer icon.
The minimum system checks screen appears (Windows)
Solution Your system does not meet the minimum requirements to install the
software. Click Details to see what the specific problem is, and then correct the
problem before attempting to install the software.
You can also try installing HP Image Zone Express instead. HP Image Zone
Express provides less functionality than the HP Image Zone software, but it
requires less space and memory on your computer.
For more information about installing the HP Image Zone Express software, see
the Setup Guide that came with your HP All-in-One.
A red X appears on the USB connect prompt
Solution Normally, a green check appears indicating that the plug and play is
successful. A red X indicates that the plug and play failed.
Do the following:
1.
2.
3.
108
Verify that the control panel faceplate is firmly attached, unplug the HP All-inOne power cord, and then plug it in again.
Verify that the USB and power cables are plugged in.
Click Retry to retry the plug and play setup. If this does not work, continue to
the next step.
HP Photosmart 2570 All-in-One series
4.
7.
I received a message that an unknown error has occurred
Solution Try to continue with the installation. If that doesn’t work, stop and
then restart the installation, and follow the directions on the screen. If an error
occurs, you might need to uninstall and then reinstall the software. Do not simply
delete the HP All-in-One program files from your computer. Make sure to remove
them properly using the uninstall utility provided when you installed the HP Image
Zone software.
For more information, see Uninstall and reinstall the software.
Some of the buttons are missing in the HP Solution Center (Windows)
If the essential icons (Scan Picture and Scan Document) do not appear, your
installation might not be complete.
Solution If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One program files from
your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see Uninstall
and reinstall the software.
The registration screen does not appear
Solution
➔ In Windows, you can access the registration screen from the Windows
taskbar by clicking Start, pointing to Programs or All Programs (XP),
Hewlett-Packard, HP Photosmart 2570 All-in-One series, and then
clicking Sign up now.
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Troubleshooting
5.
6.
Verify that the USB cable is set up properly as follows:
– Unplug the USB cable and plug it in again.
– Do not attach the USB cable to a keyboard or non-powered hub.
– Verify that the USB cable is 3 meters or less in length.
– If you have several USB devices attached to your computer, you might
want to unplug the other devices during the installation.
Continue with the installation and restart the computer when prompted.
If the essential icons do not appear, remove the software and then reinstall it.
For more information, see Uninstall and reinstall the software.
If you are using a Windows computer, open the HP Solution Center and
check for the essential icons (Scan Picture and Scan Document). If the
essential icons do not appear, remove the software and then reinstall it. For
more information, see Uninstall and reinstall the software.
Chapter 13
The Digital Imaging Monitor does not appear in the system tray
Troubleshooting
Solution If the Digital Imaging Monitor does not appear in the system tray
(normally located at the lower-right corner of the desktop), start the HP Solution
Center to check whether or not the essential icons are there.
For more information about missing essential buttons in the HP Solution Center,
see Some of the buttons are missing in the HP Solution Center (Windows).
The system tray normally appears in the lower-right corner of the desktop.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer
before prompted by the software installation screen, you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One program files from
your computer. Make sure to remove them properly using the uninstall utility provided
when you installed the HP Image Zone software.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the
software on a Windows computer, and one method to uninstall on a Mac.
To uninstall from a Windows computer, method 1
1. Disconnect your HP All-in-One from your computer. Do not connect the HP All-inOne to your computer until after you have reinstalled the software.
2. Press the On button to turn off the HP All-in-One.
3. On the Windows taskbar, click Start, Start Programs or All Programs (XP),
Hewlett-Packard, HP Photosmart 2570 All-in-One series, Uninstall.
4. Follow the onscreen instructions.
5. If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.
6. Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
7.
To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM
drive on your computer, and follow the onscreen instructions and the instructions
provided in the Setup Guide that came with your HP All-in-One.
8. After the software is installed, connect the HP All-in-One to your computer.
9. Press the On button to turn the HP All-in-One on.
After connecting and turning on your HP All-in-One, you might have to wait
several minutes for all of the Plug and Play events to complete.
10. Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor icon
appears in the Windows system tray.
To verify that the software is properly installed, double-click the HP Solution Center
icon on the desktop. If the HP Solution Center shows the essential icons (Scan
Picture and Scan Document), the software has been properly installed.
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HP Photosmart 2570 All-in-One series
To uninstall from a Windows computer, method 2
1.
2.
3.
4.
5.
On the Windows taskbar, click Start, Settings, Control Panel.
Double-click Add/Remove Programs.
Select HP All-in-One & Officejet 4.0, and then click Change/Remove.
Follow the onscreen instructions.
Disconnect your HP All-in-One from your computer.
Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
6.
7.
Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and
then start the Setup program.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Windows computer, method 3
Note This is an alternate method if Uninstall is not available in the Windows
Start menu.
1.
2.
3.
4.
Insert the HP All-in-One CD-ROM into the CD-ROM drive on your computer, and
then start the Setup program.
Select Uninstall and follow the onscreen directions.
Disconnect your HP All-in-One from your computer.
Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5.
6.
7.
Start the Setup program for your HP All-in-One again.
Launch Reinstall.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Mac
1. Disconnect the HP All-in-One from your Mac.
2. Open the Applications: Hewlett-Packard folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect your HP All-in-One, and then restart
your computer.
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Troubleshooting
Note Use this method if Uninstall is not available in the Windows Start menu.
Chapter 13
Troubleshooting
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer before you have reinstalled the software.
5.
6.
7.
To reinstall the software, insert the HP All-in-One CD-ROM into the CD-ROM
drive on your computer
On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
Operational troubleshooting
The 2570 series Troubleshooting section in the HP Image Zone Help contains
troubleshooting tips for some of the most common issues associated with your HP Allin-One.
To access the troubleshooting information from a Windows computer, go to the
HP Image Zone, click Help, and then choose Troubleshooting and Support.
Troubleshooting is also available through the Help button that appears on some error
messages.
To access troubleshooting information on a Mac, click the HP Image Zone icon in the
Dock, select Help from the menu bar, choose HP Image Zone Help from the Help
menu, and then choose 2570 series Troubleshooting in the Help Viewer.
If you have Internet access, you can get help from the HP website at www.hp.com/
support. The website also provides answers to frequently asked questions.
Paper troubleshooting
To help avoid paper jams, only use paper types that are recommended for your HP Allin-One. For a list of recommended papers, see the onscreen HP Image Zone Help, or
go to www.hp.com/support.
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the paper
tray. For more information, see Avoid paper jams.
Paper has jammed the HP All-in-One
Solution If paper does become jammed in your device, follow these
instructions to clear the paper jam.
1. Press in the tab on the rear clean-out door to remove the door.
Caution Clearing a paper jam from the top or front of the HP All-inOne can damage the print mechanism. Whenever possible, access
and clear paper jams through the rear clean-out door.
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HP Photosmart 2570 All-in-One series
Troubleshooting
2.
Gently pull the paper out of the rollers.
Caution If the paper tears when you are removing it from the rollers,
check the rollers and wheels for torn pieces of paper that might
remain inside the device. If you do not remove all the pieces of paper
from the HP All-in-One, more paper jams are likely to occur.
3.
4.
Replace the rear clean-out door. Gently push the door forward until it snaps
into place.
Press OK to continue the current job.
Note If the paper is still jammed, see the onscreen Troubleshooting Help
that came with your HP Image Zone software.
Print cartridge troubleshooting
If you are experiencing problems with printing, you might have a problem with one of
the print cartridges. Try the following:
1.
2.
3.
4.
5.
6.
7.
Remove a print cartridge to make sure the plastic tape has been removed. If it is
still covering the ink nozzles, gently remove the plastic tape by using the pink pull
tab. Do not touch the ink nozzles or the copper-colored contacts.
Reinsert the print cartridge.
Repeat steps 1 and 2 for the other print cartridge.
If the problem persists, print a self-test report to determine if there is a problem
with the print cartridges.
This report provides useful information about your print cartridges, including
status information.
If the self-test report shows a problem, clean the print cartridges.
If the problem persists, clean the copper-colored contacts of the print cartridges.
If you are still experiencing problems with printing, determine which print cartridge
is experiencing the problem and replace it.
For more information on how to print a self-test report and clean the print cartridges,
see Maintain your HP All-in-One.
Device update
In order to keep your HP All-in-One running smoothly with the most advanced
technology available, you can retrieve device updates for your HP All-in-One from the
HP support website and install them using the Device Update Wizard. Also, you
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Chapter 13
Troubleshooting
might need to install device updates on your HP All-in-One for one of the following
reasons:
●
●
You call HP customer support and a service representative advises you to access
the HP support website to retrieve an upgrade for your device.
A message appears on your HP All-in-One color graphics display to direct you to
update your device.
Device update (Windows)
On a Windows computer, use one of the following to retrieve an update for your device:
●
●
Use your Web browser to download an update for your HP All-in-One from
www.hp.com/support. The file will be a self-extracting executable with the
extension .exe. When you double-click the .exe file, the Device Update Wizard
opens on your computer.
Use the Software Update utility to automatically search the HP support website
for device updates at predetermined intervals.
Note If you are a Windows user, you can set the Software Update utility
(part of the HP Image Zone software installed on your computer) to
automatically search the HP support website for device updates at
predetermined intervals. If you do not have the latest version of the
Software Update utility at the time of install, a dialog box appears on your
computer prompting you to upgrade. Accept the upgrade. For more
information on the Software Update utility, see the onscreen HP Image
Zone Help.
To use device update
1. Do the following to update your HP All-in-One:
– Double-click the update .exe file you downloaded from www.hp.com/support.
– When prompted, accept the device update found by the Software Update
utility.
The Device Update Wizard opens on your computer.
2. At the Welcome screen, click Next.
The Select a Device screen appears.
3. Select your HP All-in-One from the list, and then click Next.
The Important Information screen appears.
4. Make sure your computer and device meet the requirements listed.
5. If you meet the requirements, click Update.
The Updating Device screen appears. A light begins to flash on the control panel
of your HP All-in-One.
The screen on your color graphics display turns green as the update is loaded
and extracted to your device.
6. Do not disconnect, shut down, or perform any other activities on your device
while the update is occurring.
Note If you disrupt the update, or an error message indicates the update
failed, call HP support for assistance.
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HP Photosmart 2570 All-in-One series
Troubleshooting
After your HP All-in-One shuts down and restarts, an update complete screen
appears on your computer.
Your device is updated. It is now safe to use your HP All-in-One.
Device update (Mac)
On a Mac, apply updates to your HP All-in-One as follows:
1.
2.
3.
4.
User Guide
Use your Web browser to download an update for your HP All-in-One from
www.hp.com/support.
Double-click the downloaded file.
The installer opens on your computer.
Follow the onscreen prompts to install the update to your HP All-in-One.
Restart the HP All-in-One to complete the process.
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Troubleshooting
Chapter 13
116
HP Photosmart 2570 All-in-One series
14
HP warranty and support
Hewlett-Packard provides Internet and phone support for your HP All-in-One.
This chapter provides warranty information as well as how to get support from the Internet,
access your serial number and service ID, contact HP customer support, and prepare your
HP All-in-One for shipment.
If you are unable to find the answer you need in the printed or onscreen documentation supplied
with your product, you can contact one of the HP support services listed in the following pages.
Some support services are available only in the U.S. and Canada, while others are available in
many countries/regions worldwide. If a support service number is not listed for your country/
region, contact your nearest authorized HP dealer for help.
To obtain HP repair service, you must first contact an HP service office or an HP Customer
Support Center for basic troubleshooting. See Before you call HP customer support for steps to
take before calling Customer Support.
Note This information does not apply to customers in Japan. For information on service
options in Japan, see HP Quick Exchange Service (Japan).
Warranty upgrades
Depending on your country/region, HP might offer (for an additional fee) a warranty upgrade
option that extends or enhances your standard product warranty. Available options might include
priority phone support, return service, or next business day exchange. Typically, service
coverage begins on product purchase date and must be purchased within a limited time of
product purchase.
For more information:
●
In the U.S., dial 1-866-234-1377 to speak to an HP advisor.
●
Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in
the world for more information and a list of international Customer Support numbers.
●
Go to the HP website at www.hp.com/support. If prompted, choose your country/region, and
then find warranty information.
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HP warranty and support
Warranty
Chapter 14
Warranty information
HP product
Duration of limited warranty
Software
90 days
Print cartridges
Until the HP ink is depleted or the “end of warranty” date printed
on the cartridge has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
Accessories
1 year
Printer peripheral hardware (see the following for details) 1 year
HP warranty and support
A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from
defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase
by the customer.
2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does
not warrant that the operation of any product will be uninterrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty
to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to
the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the
printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere
in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some
governments outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
HP Limited Warranty
Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN
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HP Photosmart 2570 All-in-One series
Before you call HP customer support
Software programs from other companies might be included with your HP All-in-One. If you
experience problems with any of those programs, you will receive the best technical assistance
by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
Note This information does not apply to customers in Japan. For information on service
options in Japan, see HP Quick Exchange Service (Japan).
1.
Make sure that:
a.
b.
c.
Reset your HP All-in-One:
a.
b.
c.
d.
3.
4.
HP warranty and support
2.
Your HP All-in-One is plugged in and turned on.
The specified print cartridges are installed correctly.
The recommended paper is properly loaded in the input tray.
Turn off the HP All-in-One by pressing the On button.
Unplug the power cord from the back of the HP All-in-One.
Plug the power cord back into the HP All-in-One.
Turn on the HP All-in-One by pressing the On button.
For more information, go to www.hp.com/support
This website offers technical support, drivers, supplies, and ordering information.
If you are still experiencing problems and need to speak with an HP Customer Support
Representative, do the following:
a.
5.
Have the specific name of your HP All-in-One, as it appears on the control panel,
available.
b. Print a self-test report. For information on printing a self-test report, see Print a self-test
report.
c. Make a color copy to have available as a sample printout.
d. Be prepared to describe your problem in detail.
e. Have your serial number and service ID ready. For information on how to access your
serial number and service ID, see Access your serial number and service ID.
Call HP Customer Support. Be near your HP All-in-One when you call.
Access your serial number and service ID
You can access important information by using the Info Menu of your HP All-in-One.
Note If your HP All-in-One is not turning on, you can view the serial number by looking
at the top sticker above the rear USB port. The serial number is the 10-character code in
the upper left corner of the sticker.
1.
Press OK and Copy Menu at the same time.
The Info Menu appears.
2.
Press
until Model Number appears, and then press OK.
The service ID appears below the model number. Write down the complete service ID.
Press Cancel.
3.
4.
5.
6.
User Guide
Press
until Serial Number appears.
Press OK.
The serial number appears. Write down the complete serial number.
Press Cancel twice to exit the Info Menu.
119
Chapter 14
Get support and other information from the Internet
If you have Internet access, you can get help from www.hp.com/support. If prompted, choose
your country/region, and then click Contact HP for information on calling for technical support.
This website also offers technical support, drivers, supplies, and ordering information.
●
●
●
●
Access online support pages.
Send HP an e-mail message for answers to your questions.
Connect with an HP technician by using online chat.
Check for software updates.
Support options and availability vary by product, country/region, and language.
HP warranty and support
Call in North America during warranty
Call 1-800-474-6836 (1-800-HP invent). U.S. phone support is available in both English and
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change
without notice). This service is free during the warranty period. A fee may apply outside the
warranty period.
Call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of current
international HP Support Service numbers, go to www.hp.com/support and choose your own
country/region or language.
Support service is free during the warranty period; however, your standard long-distance phone
charges will apply. In some cases, per minute, per half-minute or a flat fee per single incident
might also apply.
For phone support in Europe, please check for the details and conditions of phone support in
your country/region by going to www.hp.com/support.
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.
As part of our constant efforts to improve our phone support service, we advise you to check our
website on a regular basis for new information regarding service features and delivery.
120
HP Photosmart 2570 All-in-One series
www.hp.com/support
61 56 45 43
1588-3003
Argentina (Buenos Aires)
Argentina
54-11-4708-1600
0-800-555-5000
Luxembourg
Luxemburg
900 40 007
Australia
Australia (out-of-warranty)
1300 721 147
1902 910 910
+ 43 1 86332 1000
0810-0010000
(in-country)
Malaysia
1800 805 405
Mexico (Mexico City)
55-5258-9922
Mexico
01-800-472-68368
Österreich
800 171
22 404747
0900 2020 165
New Zealand
0800 441 147
Belgique
Brasil (Sao Paulo)
55-11-4004-7751
Nigeria
1 3204 999
Brasil
0-800-709-7751
Norge
+46 (0)77 120 4765
Panama
1-800-711-2884
Canada (Mississauga Area) (905) 206-4663
Canada
1-(800)-474-6836
Paraguay
009 800 54 1 0006
Central America &
The Caribbean
www.hp.com/support
Perú
0-800-10111
Chile
800-360-999
Philippines
(63) 2 867 3551
1800 1441 0094
Polska
0 801 800 235
021-3881-4518
800-810-3888 : 3002
Colombia (Bogota)
571-606-9191
Portugal
808 201 492
Puerto Rico
1-877-232-0589
Colombia
01-8000-51-4746-8368
República Dominicana
1-800-711-2884
Costa Rica
0-800-011-1046
România
(21) 315 4442
Česká republika
261 307 310
Danmark
+ 45 70 202 845
()
(
-)
812 3467997
Ecuador (Andinatel)
1-999-119
800 897 1444
800-711-2884
Ecuador (Pacifitel)
1-800-225-528
800-711-2884
2 532 5222
El Salvador
800-6160
España
902 010 059
France
+33 (0)892 69 60 22
Deutschland
+49 (0)180 5652 180
Singapore
Slovensko
South Africa (international)
South Africa (RSA)
Guatemala
095 7973520
6 272 5300
2 50222444
+ 27 11 2589301
086 0001030
Rest of West Africa
+ 351 213 17 63 80
Suomi
+358 (0)203 66 767
Sverige
+46 (0)77 120 4765
Switzerland
0848 672 672
+ 30 210 6073603
801 11 22 55 47
800 9 2649
02-8722-8000
+66 (2) 353 9000
71 89 12 22
1-800-711-2884
Trinidad & Tobago
1-800-711-2884
2802 4098
Türkiye
90 212 444 71 71
Magyarország
1 382 1111
(380 44) 4903520
India
1 600 44 7737
800 4910
Indonesia
+62 (21) 350 3408
Ireland
1 890 923 902
(0) 9 830 4848
Italia
Jamaica
HP warranty and support
Nederland
070 300 005
070 300 004
België
User Guide
900 40 006
848 800 871
1-800-711-2884
0570-000511
03-3335-9800
United Kingdom
United States
+44 (0)870 010 4320
1-(800)-474-6836
Uruguay
0004-054-177
Venezuela (Caracas)
58-212-278-8666
Venezuela
0-800-474-68368
Viêt Nam
+84 88234530
121
Chapter 14
HP Quick Exchange Service (Japan)
HP Quick Exchange Service
HP warranty and support
0570-000511
:03-3335-9800
:
9:00
10:00
5:00
1 1
3
5:00
:
For instructions on how to pack your device for exchange, see Pack your HP All-in-One.
Prepare your HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested
to send your HP All-in-One in for service, please follow the steps below to avoid further damage
to the HP product. Retain the power cord and control panel faceplate in case the HP All-in-One
needs to be replaced.
Note This information does not apply to customers in Japan. For information on service
options in Japan, see HP Quick Exchange Service (Japan).
1.
2.
3.
Turn on the HP All-in-One. If your HP All-in-One will not turn on, skip this step and go to
step 2.
Open the print-carriage access door.
Wait until the print carriage is idle and silent, and then remove the print cartridges from their
slots. For information on removing the print cartridges, see Replace the print cartridges.
Note If your HP All-in-One does not turn on, you can unplug the power cord and
then manually slide the print carriage to the far right to remove the print cartridges.
When finished, manually move the print carriage to the home position (on the left
side).
4.
122
Place the print cartridges in print cartridge protectors or an airtight plastic container so they
will not dry out, and put them aside. Do not send them with the HP All-in-One unless the
HP customer support call agent instructs you to.
HP Photosmart 2570 All-in-One series
5.
Close the print-carriage access door and wait a few minutes for the print carriage to move
back to its home position (on the left side).
Note Make sure the scanner has returned to its parked position before turning off
the HP All-in-One.
6.
7.
Press the On button to turn off the HP All-in-One.
Unplug the power cord, and then disconnect it from the HP All-in-One. Do not return the
power cord with the HP All-in-One.
Caution The replacement HP All-in-One will not be shipped with a power cord.
Store the power cord in a safe place until the replacement HP All-in-One arrives.
8.
Remove the control panel faceplate as follows:
9.
Make sure the color graphics display is lying flat against the HP All-in-One.
Raise the lid.
Place your thumb along the groove on the left side of the control panel faceplate.
Gently remove the control panel faceplate from the device as shown below.
HP warranty and support
a.
b.
c.
Retain the control panel faceplate. Do not return the control panel faceplate with the HP Allin-One.
Tip See the Setup Guide that came with your HP All-in-Oneand the instructions
below for information on how to attach your control panel faceplate.
Caution The replacement HP All-in-One might not come with a control panel
faceplate. Store your control panel faceplate in a safe place, and when the
replacement HP All-in-One arrives, reattach your control panel faceplate. You must
attach your control panel faceplate to use the control panel functions on the
replacement HP All-in-One.
User Guide
123
Chapter 14
HP warranty and support
To attach the control panel faceplate
➔ Make sure to align the faceplate over the buttons on the top of the HP All-in-One and snap it
firmly into place.
Pack your HP All-in-One
Complete the following steps once you have unplugged your HP All-in-One.
1.
2.
3.
If available, pack the HP All-in-One for shipment by using the original packing materials or
the packaging materials that came with your exchange device.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation
is not covered under the warranty.
Place the return shipping label on the outside of the box.
Include the following items in the box:
–
–
–
124
A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
Your name, address, and a phone number where you can be reached during the day.
HP Photosmart 2570 All-in-One series
15
Technical information
This chapter provides information on accessing system requirements, paper specifications, print
specifications, copy specifications, memory card specifications, scan specifications, physical
specifications, power specifications, environmental specifications, regulatory notices, and the
declaration of conformity for your HP All-in-One.
System requirements
Software system requirements are located in the Readme file. For information on viewing the
Readme file, see View the Readme file.
Paper specifications
This section provides information on paper-tray capacities, paper sizes, and print margin
specifications.
Paper-tray capacities
Paper weight
paper tray1
Output tray2
Plain paper
16 to 24 lb. (60 to 90
gsm)
100 (20 lb. paper)
50 (20 lb. paper)
Legal paper
20 to 24 lb. (75 to 90
gsm)
100 (20 lb. paper
50 (20 lb. paper)
Cards
110 lb. index max (200
gsm)
20
10
Envelopes
20 to 24 lb. (75 to 90
gsm)
10
10
Transparency film
N/A
30
15 or fewer
Labels
N/A
20
10
4 x 6 inch (10 x 15 cm)
Photo paper
145 lb.
30
15
8.5 x 11 inch (216 x 279
mm) Photo paper
N/A
20
10
1
2
Technical information
Type
(236 gsm)
Maximum capacity.
Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently.
Paper sizes
Type
Size
Paper
Letter: 216 x 280 mm (8.5 x 11 inches)
A4: 210 x 297 mm
A5: 148 x 210 mm
User Guide
125
Chapter 15
(continued)
Type
Size
Executive: 184.2 x 266.7 mm (7.25 x 10.5 inches)
Legal: (216 x 356 mm) (8.5 x 14 inches)
Envelopes
U.S. #10: 105 x 241 mm (4.125 x 9.5 inches)
U.S. #9: 98 x 225 mm (3.9 x 8.9 inches)
A2: 111 x 146 mm (4.4 x 5.8 inches)
DL: 110 x 220 mm (4.3 x 8.7 inches)
C6: 114 x 162 mm (4.5 x 6.4 inches)
Transparency film
Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Photo paper
102 x 152 mm (4 x 6 inches)
Cards
76 x 127 mm (3 x 5 inches)
Index card: 101 x 152 mm (4 x 6 inches)
127 x 178 mm (5 x 7 inches)
A6: 105 x 148.5 mm
Hagaki postcard: 100 x 148 mm (3.94 x 5.83 inches)
Labels
Letter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Technical information
Custom
76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches)
Print margin specifications
Type
Top (leading edge)
Bottom (trailing edge)
U.S. (Letter, Legal, Executive)
1.8 mm (0.07 inches)
6.7 mm (0.3 inches)
ISO (A4, A5) and JIS (B5)
1.8 mm (0.07 inches)
6.7 mm (0.3 inches)
Envelopes
3.2 mm (0.13 inches)
6.7 mm (0.3 inches)
Cards
1.8 mm (0.07 inches)
6.7 mm (0.3 inches)
Paper or transparency film
Print specifications
●
●
●
●
●
●
126
600 x 600 dpi black (Normal mode, default)
1200 x 1200 dpi color with HP PhotoREt III
Method: drop-on-demand thermal inkjet
Language: HP PCL Level 3, PCL3 GUI or PCL 10
Print speeds vary according to the complexity of the document
Duty cycle: 500 printed pages per month (average), 5000 printed pages per month
(maximum)
HP Photosmart 2570 All-in-One series
Mode
Maximum dpi
Best
Normal
Fast
Speed (ppm) on plain
paper
Speed (seconds) 4 x 6 inch
borderless photo
Black
up to 0.4
as fast as 145.0
Color
up to 0.4
as fast as 145.0
Black
up to 2.3
as fast as 74.0
Color
up to 2.3
as fast as 74.0
Black
up to 8.5
as fast as 54.0
Color
up to 5.3
as fast as 54.0
Black
up to 30
as fast as 27.0
Color
up to 24
as fast as 27.0
Copy specifications
●
●
●
●
●
●
Digital image processing
Up to 99 copies from original (varies by model)
Digital zoom from 25 to 400% (varies by model)
Fit to page, Poster, Many on page
Up to 30 copies per minute black; 24 copies per minute color (varies by model)
Copy speeds vary according to the complexity of the document
Mode
Best
Normal
Fast
Scan resolution (dpi)
Black
up to 0.1
1200 x 1200
Color
up to 0.1
1200 x 1200
Black
up to 0.8
600 x 600
Color
up to 0.8
600 x 600
Black
up to 8.5
300 x 300
Color
up to 5.1
300 x 300
Black
up to 30
300 x 300
Color
up to 24
300 x 300
Technical information
Maximum dpi
Speed (ppm) on plain
paper
Memory card specifications
●
●
●
Maximum recommended number of files on a memory card: 1,000
Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum
Maximum recommended memory card size: 1 GB (solid state only)
Note Approaching any of the recommended maximums on a memory card might cause
the performance of the HP All-in-One to be slower than expected.
User Guide
127
Chapter 15
Supported memory card types
●
●
●
●
●
●
●
CompactFlash
Memory Stick
Memory Stick Duo
Memory Stick Pro
Secure Digital
MultiMediaCard (MMC)
xD-Picture Card
Other memory cards, including Memory Stick Magic Gate Duo, Memory Stick Duo, and Secure
Multimedia Card, are supported with the use of an adapter. See the instructions that came with
your memory card for more information.
Scan specifications
●
●
●
●
●
●
●
Image editor included
Integrated OCR software automatically converts scanned text to editable text
Scan speeds vary according to the complexity of the document
Twain-compliant interface
Resolution: up to 2400 x 4800 dpi optical; 19200 dpi enhanced (software)
Color: 48-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
Physical specifications
Technical information
●
●
●
●
Height: 17.2 cm (6.7 inches) (color graphics display in the down position)
Width: 44 cm (17.2 inches)
Depth: 28.4 cm (11.1 inches)
Weight: 5.5 kg (12.2 pounds)
Power specifications
●
●
●
●
Power consumption: 80 W maximum
Input voltage: AC 90 to 240 V ~ 1 A 47–63 Hz, grounded
Output voltage: DC 32 Vdc===1630 mA
Idle power: 7.5 watts
Environmental specifications
●
Recommended operating temperature range: 15º to 32º C (59º to 90º F)
●
Recommended operating humidity range: 20% to 80% RH non-condensing
●
Non-operating (Storage) temperature range: –40º to 60º C (–40º to 140º F)
In the presence of high electromagnetic fields it is possible the output from the HP All-in-One
might be slightly distorted.
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize
injected noise due to potential high electromagnetic fields.
Additional specifications
Memory: 8 MB ROM, 32 MB DRAM
If you have Internet access, you can get acoustic information from the HP website. Go to:
www.hp.com/support.
128
HP Photosmart 2570 All-in-One series
Environmental product stewardship program
This section provides information on protecting the environment; ozone production; energy
consumption; paper use; plastics; material safety data sheets; and recycling programs.
Protecting the environment
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
This product has been designed with several attributes to minimize impacts on our environment.
For more information, visit HP’s Commitment to the Environment website at:
www.hp.com/hpinfo/globalcitizenship/environment/index.html
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural
resources, and saves money without affecting the high performance of this product. This product
qualifies for ENERGY STAR, which is a voluntary program established to encourage the
development of energy-efficient office products.
Technical information
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR
partner, HP has determined that this product meets ENERGY STAR guidelines for energy
efficiency.
For more information on ENERGY STAR guidelines, go to the following website:
www.energystar.gov
Paper use
This product is suited for the use of recycled paper according to DIN 19309.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the
ability to identify plastics for recycling purposes at the end of the product’s life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP website at:
www.hp.com/go/msds
Customers without Internet access should contact their local HP Customer Care Center.
Recycling program
HP offers an increasing number of product return and recycling programs in many countries, as
well as partnering with some of the largest electronic recycling centers throughout the world. HP
also conserves resources by refurbishing and reselling some of its most popular products.
This HP product contains lead in the solder that might require special handling at end-of-life. (As
of July 1, 2006, all newly-manufactured products will contain lead-free solder and components
according to European Union Directive 2002/95/EC.)
User Guide
129
Chapter 15
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html
Disposal of waste equipment by users in private households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed
of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more information about where you can drop
off your waste equipment for recycling, please contact your local city office, your household
waste disposal service or the shop where you purchased the product.
Regulatory notices
The HP All-in-One meets product requirements from regulatory agencies in your country/region.
Regulatory model identification number
Technical information
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SDGOB-0504. This regulatory number should not
be confused with the marketing name (HP Photosmart 2570 All-in-One series).
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that
the following notice be brought to the attention of users of this product.
Declaration of Conformity: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that might cause undesired
operation. Class B limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instructions, might cause
harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
●
●
●
●
Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
For more information, contact the Product Regulations Manager, Hewlett-Packard Company,
San Diego, (858) 655-4100.
130
HP Photosmart 2570 All-in-One series
The user might find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.
Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by the Hewlett-Packard Company might cause
harmful interference and void the FCC authorization to operate this equipment.
Note à l’attention des utilisateurs canadiens/notice to users in Canada
Le présent appareil numérique n‘émet pas de bruit radioélectrique dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
This digital apparatus does not exceed the Class B limits for radio noise emissions from the
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
Notice to users in Australia
This equipment complies with Australian EMC requirements.
Notice to users in Japan
VCCI-2
Technical information
Notice to users in Korea
Geräuschemission
LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19
User Guide
131
Chapter 15
Declaration of conformity (European Economic Area)
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014.
It identifies the product, manufacturer’s name and address, and applicable specifications
recognized in the European community.
HP Photosmart 2570 All-in-One series declaration of conformity
DECLARATION OF CONFORMI TY
according to ISO/IEC Guide 22 and EN 45014
_____________________________________________________________________________
Manufac ture r's Nam e:
Hewlett-Packard Company
Manufac ture r's Ad dres s:
16399 West Bernardo Drive
San Diego CA 92127, USA
Regula tory Model Numb er:
SDGOB-0504
Declar es, th at th e produ ct:
Product Na me:
HP PSC 2570 All-in-One series
Power Ad apters HP par t#:
0957-2156
0957-2160
RoHS Com pliant Ad apt ers:
Con forms to the follo wing Product S pecifica tions :
Safety:
IEC 60950-1: 2001
EN 60950-1: 2001
IEC 60950: 1999 3rd edition
EN 60950: 1999 3rd edition
Technical information
IEC 60825-1 Edition 1.2: 2001 / EN 60825-1+A11+A2+A1: 2002 Class 1(Laser/Led)
UL 60950-1: 2003, CAN/CSA-22.2 No. 60950-01-03
rd
UL 60950: 1999 3 Edition
NOM 019-SFCI-1993, AS/NZS 60950: 2000, GB4943: 2001
EMC:
CISPR 22:1997 / EN 55022:1998 Class B
CISPR 24:1997+A1+A2 / EN 55024:1998+A1:2001+A2:2003
IEC 61000-3-2: 2000 / EN 61000-3-2: 2000
IEC 61000-3-3/A1: 2001 / EN 61000-3-3/ A1: 2001
AS/NZS CISPR 22: 2002
CNS13438:1998, VCCI-2
FCC Part 15-Class B/ICES-003, Issue 2
GB9254: 1998
Supplementar y Informati on:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EC, the
EMC Directive 89/336/EC and carries the CE-marking accordingly. The product was tested in a
typical configuration. For regulatory purpose, this product is assigned a Regulatory Model Number
(RMN). This number should not be confused with the product name or number.
San Diego, California USA
March 2005
European Contact for regulatory topics only: Hewlett Packard GmbH, HQ-TRE, Herrenberger Strasse 140
D-71034 Böblingen Germany. (FAX) +49-7031-14-3143
132
HP Photosmart 2570 All-in-One series
Index
Symbols/Numerics
10 x 15 cm photo paper, load
47
4 x 6 inch photo paper, load 47
802.3 wired, configuration
page 38
A
A4 paper, load 45
accessories, order 86
admin password 37
advanced network settings 34
align print cartridges 96
attach faceplate 124
B
blocked carriage 107
Bluetooth
print from a computer 25
Bluetooth, configuration page
39
borderless copies
photo 75
borderless photos
print from memory card 58
broadband Internet 30
C
cancel
button 8
copy 75
print job 79
scan 83
carriage, blocked 107
cartridges. See print cartridges
CAT-5 Ethernet cable 30
clean
exterior 90
glass 89
lid backing 89
print cartridge contacts 97
print cartridge ink nozzle
area 99
print cartridges 97
color graphics display
change language 104
User Guide
change measurements 104
icons 9
sleep mode 9
CompactFlash memory card 51
config source (802.3 wired) 39
configuration page
802.3 wired 38
Bluetooth 39
general information 37
connect
USB cable 103
wired network (Ethernet) 29
connection types supported
Ethernet 25
printer sharing 27
USB 24
control panel
attach faceplate 124
enter text 12
overview 6
copy
cancel 75
copy specifications 127
menu 10
country/region, set 23
crop an image 59
crop photos 57
customer support
contact 119
HP Quick Exchange
Service (Japan) 122
North America 120
outside U.S. 120
serial number 119
service ID 119
warranty 117
website 120
photos 55
videos 55
device address (Bluetooth) 39
device name (Bluetooth) 40
device update
about 113
Mac 115
Windows 114
digital camera
connect 52
PictBridge 52
digital camera, connect 53
DNS server (802.3 wired) 39
documents
edit scanned 83
scan 81
down arrow 8
DPOF file 62
D
declaration of conformity
European Economic Area
132
United States 132
default gateway (802.3
wired) 38
default settings, restore 34
deselect
F
faceplate, attach 124
FCC
statement 130
firmware version 37
front USB port 51
E
e-mail images
HP Instant Share 69
Easy Print Wizard 58
edit photos 56, 57
Embedded Web Server
access using web
browser 36
password settings 37
setup wizard 36
enter text 12
envelopes, load 48
Environmental product
stewardship program 129
environmental specifications
128
EWS. See Embedded Web
Server
133
G
gateway, default setting 38
general information,
configuration page 37
glass
clean 89
load original 43
greeting cards, load 49
H
Hagaki, load 47
hardware address (802.3
wired) 38
hardware setup
troubleshoot 102
help
other resources 15
use onscreen Help 16
hostname 37
HP All-in-One
overview 5
prepare to ship 122
HP Image Zone
overview 13
HP Instant Share
configure 71
e-mail 67, 83
features 69
icons 9
menu 11
online albums 67
quality prints 67
receive images 69
scan images 83
send a scan 83
send images 67, 69, 83
send to a device 83
HP Solution Center
missing icons 109
I
images
crop 57
edit scanned 83
print automatically, HP
Instant Share 70
receive from HP Instant
Share 69
rotate 57
scan 81
send a scan 83
134
send using HP Instant
Share 69
share 69
view before printing, HP
Instant Share 70
zoom 57
ink level icons 9
ink levels, check 90
inkjet supplies recycling 130
installation problems 102
Internet, broadband 30
IP
address 37, 38
settings 35
J
jams, paper 49, 107, 112
L
labels, load 49
language, set 23
left arrow 8
legal paper, load 45
letter paper, load 45
lid backing, clean 89
link
configuration 39
speed 34
load
10 x 15 cm photo paper 47
4 x 6 inch photo paper 47
A4 paper 45
envelopes 48
full-size paper 45
greeting cards 49
Hagaki 47
labels 49
legal paper 45
letter paper 45
original 43
postcards 47
transparencies 49
M
MAC address 38
Magic Gate Memory Stick 51
maintenance
align print cartridges 96
check ink levels 90
clean exterior 90
clean glass 89
clean lid backing 89
clean print cartridges 97
replace print cartridges 92
self-test report 91
mDNS service name 37
media. See paper
Media Access Control (MAC)
address 38
memory cards
CompactFlash 51
e-mail photos 67
insert 65
Memory Stick 51
MicroDrive 51
MultiMediaCard (MMC) 51
overview 51
print DPOF file 62
print photos 58
proof sheet 59
save files to computer 65
scan to 82
Secure Digital 51
share photos 67
slots 51
specifications 127
xD 51
Memory Stick memory card 51
MicroDrive memory card 51
MultiMediaCard (MMC)
memory card 51
N
network
advanced settings 34
connection type 37
restore settings 34
status 37
upgrade 33
O
OK button 8
on button 8
order
accessories 86
paper 85
print cartridges 85
Setup Guide 86
software 86
User Guide 86
P
panoramic photos 63
paper
HP Photosmart 2570 All-in-One series
Index
incompatible types 44
jams 49, 107, 112
load 45
order 85
paper sizes 125
recommended types 44
specifications 125
troubleshoot 112
paper-tray capacities 125
passkey (Bluetooth) 40
passport photos 64
password, Embedded Web
Server 37
phone numbers, customer
support 119
photo
menu 10
photo paper, load 47
photos
adaptive lighting 64
add a frame 56
add color effect 56
adjust brightness 56
borderless 58
complete proof sheet 61
connect PictBridge
camera 52
connect storage device 53
crop 57
crop and print 59
date stamp 64
e-mail 67, 83
Easy Print Wizard 58
edit 56, 57
edit scanned 83
flip horizontal 56
HP Instant Share 67
image size 64
insert memory card 51
layout 64
number of copies 64
panoramic 63
paper size 64
paper type 64
passport 64
photo print cartridge 95
print automatically, HP
Instant Share 70
print defaults 64
print from DPOF file 62
print proof sheet 60
print selected 59
print settings 64
User Guide
receive from HP Instant
Share 69
remove red-eye 56
rotate 57
scan 83
scan proof sheet 61
select 55
send 67, 83
send a scan 83
send using HP Instant
Share 69
set print options 64
share 67, 69, 83
slideshow 54
smart focus 64
video action prints 63
view 54
view before printing, HP
Instant Share 70
zoom 57
physical specifications 128
PictBridge 52
postcards, load 47
power specifications 128
print
cancel job 79
Easy Print Wizard 58
from computer 77
from software application
77
options, photo 64
panoramic photos 63
passport photos 64
photos from DPOF file 62
photos from memory card
58
print options 78
print specifications 126
proof sheet 59
received images, HP
Instant Share 70
remotely 70
scan 83
selected photos 59
selected videos 59
self-test report 91
video action prints 63
print cartridge protector 95
print cartridges
align 96
check ink levels 90
clean 97
clean contacts 97
clean ink nozzle area 99
handle 91
order 85
part names 91
photo print cartridge 95
replace 92
store 95
troubleshoot 104, 113
print margin specifications 126
printer found screen,
Windows 32
printer sharing
Mac 27
Windows 27
proof sheet
fill in 61
menu 10
print 59, 60
scan 61
R
Readme file 102
receive images from HP
Instant Share
print automatically 70
view before printing 70
recycling 129
red-eye, remove 56
regulatory notices
declaration of conformity
132
declaration of conformity
(European Economic
Area) 132
FCC statement 130
geräuschemission 131
note à l’attention des
utilisateurs Canadien
131
notice to users in
Australia 131
notice to users in Canada
131
notice to users in Japan
(VCCI-2) 131
notice to users in Korea
131
power cord statement 131
regulatory model
identification number
130
reinstall software 110
remote printing 70
135
replace print cartridges 92
reports
self-test 91
resources 15
restore network defaults 34
return your HP All-in-One 122
right arrow 7
RJ-45 plug 30
rotate button 8
rotate photos 57
router 30
S
save
photos to computer 65
scanned image 81
scan
button 8
cancel 83
documents 81
edit image 83
features 81
from control panel 81
HP Instant Share 83
menu 10
photos 81
print 83
proof sheet 61
save to computer 81
save to memory card 82
save to storage device 82
scan specifications 128
send using e-mail 83
share images 83
stop 83
to memory card 82
scan glass
clean 89
load original 43
Secure Digital memory card 51
security
Bluetooth 40
network, WEP key 31
select
all photos and videos 55
photos 55
range of photos 55
video frames 55
videos 55
self-test report 91
send images 69
send to a device 83
serial number 119
136
scan specifications 128
system requirements 125
weight 128
telephone numbers, customer
support 119
total packets received (802.3
wired) 39
total packets transmitted
(802.3 wired) 39
transparencies, load 49
troubleshoot
about setup 102
blocked carriage 107
hardware setup 102
incorrect measurements
104
jams, paper 107, 112
language, display 104
network setup 40
operational tasks 112
overview 101
paper 112
print cartridges 104, 113
printer not found 40
Readme file 102
resources 15
setup 102
software installation 107
TCP/IP 40
USB cable 103
service ID 119
settings
country/region 23
language 23
network 33
print options 78
restore defaults 34
setup
button 8
menu 11
share images, HP Instant
Share 69
sharing 33
sleep mode 9
slideshow 54
software
reinstall 110
troubleshoot installation
107
uninstall 110
software application, print
from 77
software update. See device
update
specifications. See technical
information
start copy black 8
start copy color 8
status, network 37
stop
copy 75
print job 79
scan 83
storage device, connect 53
subnet mask 38
symbols, enter 12
system requirements 125
T
technical information
copy specifications 127
environmental
specifications 128
memory card
specifications 127
paper sizes 125
paper specifications 125
paper-tray capacities 125
physical specifications 128
power specifications 128
print margin
specifications 126
print specifications 126
U
uninstall
software 110
up arrow 7
upgrade to network 33
URL 37
USB cable installation 103
USB port speed 24
V
videos
action photos 63
print 63
print selected 59
select 55
view 54
view
photos and videos 54
slideshow 54
visibility (Bluetooth) 40
visual keyboard 12
HP Photosmart 2570 All-in-One series
Index
W
warranty 117
Webscan 27
wired connection icons
wireless router 30
9
X
xD memory card 51
Z
zoom
button 8
buttons 57
photos 57
User Guide
137
138
HP Photosmart 2570 All-in-One series
© 2005 Hewlett-Packard Development Company, L.P.
Electronic Edition
www.hp.com
*Q7211-90209*
*Q7211-90209*
Q7211-90209
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