HPE ProLiant ML30 Gen9 Server Maintenance and Service Guide

HPE ProLiant ML30 Gen9 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications
and requirements for hardware components and software. This guide is for an experienced
service technician.
Part Number: 825545-003
Published: March 2017
Edition: 3
©
2015, 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
microSD® is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark or trademark of VMware, Inc. in the United States and/or other
jurisdictions.
Contents
Customer self repair....................................................................................6
Illustrated parts catalog............................................................................ 15
Mechanical components....................................................................................................................15
System components.......................................................................................................................... 17
Removal and replacement procedures....................................................27
Required tools................................................................................................................................... 27
Safety considerations........................................................................................................................ 27
Preventing electrostatic discharge..........................................................................................27
Symbols on equipment........................................................................................................... 27
Server warnings and cautions................................................................................................ 28
Preparation procedures for hardware replacement........................................................................... 28
Powering down the server ..................................................................................................... 28
Removing the bezel................................................................................................................ 29
Removing the access panel....................................................................................................29
Removing the air baffle...........................................................................................................30
Preparation procedures for server operation.....................................................................................31
Installing the air baffle.............................................................................................................31
Installing the access panel......................................................................................................32
Installing the bezel.................................................................................................................. 32
Powering up the server...........................................................................................................33
Replacing the drives.......................................................................................................................... 33
Replacing a hot-plug drive blank............................................................................................ 33
Replacing a hot-plug drive...................................................................................................... 34
Replacing a four-bay LFF hot-plug drive backplane assembly...............................................35
Replacing an eight-bay SFF hot-plug drive backplane assembly...........................................36
Replacing a drive in the non-hot-plug drive cage................................................................... 37
Replacing a drive in the drive enablement option...................................................................39
Replacing an M.2 SSD enablement board........................................................................................ 40
Replacing an M.2 SSD module......................................................................................................... 41
Replacing a media bay blank............................................................................................................ 42
Replacing a DIMM............................................................................................................................. 43
Replacing a front I/O assembly......................................................................................................... 44
Replacing a front PCI fan.................................................................................................................. 45
Replacing a system fan..................................................................................................................... 46
Replacing a Smart Storage Battery................................................................................................... 47
Replacing a Smart Storage Battery holder........................................................................................ 48
Replacing an expansion board.......................................................................................................... 49
Replacing a heatsink......................................................................................................................... 50
Replacing a processor.......................................................................................................................52
Replacing a 350W E1.0/E2.0 non-redundant power supply..............................................................55
Replacing a redundant power supply assembly................................................................................ 56
Replacing a system board................................................................................................................. 58
Replacing the system battery............................................................................................................ 62
Trusted Platform Module................................................................................................................... 63
Contents
3
Troubleshooting.........................................................................................64
Troubleshooting resources................................................................................................................ 64
Diagnostic tools.........................................................................................65
HPE iLO.............................................................................................................................................65
Product QuickSpecs............................................................................................................... 65
Active Health System..............................................................................................................65
HPE ProLiant Pre-boot Health Summary............................................................................... 65
Integrated Management Log...................................................................................................65
HPE Insight Remote Support..................................................................................................66
HPE Insight Remote Support central connect............................................................. 66
HPE Insight Online direct connect............................................................................... 66
Insight Online............................................................................................................... 66
UEFI System Utilities.........................................................................................................................66
Using UEFI System Utilities....................................................................................................67
Embedded Diagnostics option................................................................................................ 67
iLO RESTful API support for UEFI..........................................................................................67
Re-entering the server serial number and product ID.............................................................68
Insight Diagnostics............................................................................................................................ 68
HPE Smart Storage Administrator.....................................................................................................68
USB support...................................................................................................................................... 69
External USB functionality...................................................................................................... 69
Automatic Server Recovery...............................................................................................................69
Component identification......................................................................... 70
Front panel components....................................................................................................................70
Front panel LEDs and buttons...........................................................................................................70
Front panel power fault LEDs................................................................................................. 71
Rear panel components.................................................................................................................... 72
Rear panel LEDs and buttons........................................................................................................... 73
System board components................................................................................................................74
DIMM slot locations................................................................................................................ 75
PCIe expansion slot definitions...............................................................................................75
System maintenance switch................................................................................................... 76
NMI functionality..................................................................................................................... 76
Drive numbering................................................................................................................................ 77
Hot-plug drive definitions................................................................................................................... 78
Fan locations..................................................................................................................................... 79
Cabling........................................................................................................80
Cabling overview............................................................................................................................... 80
Front I/O module cabling................................................................................................................... 80
System fan cabling............................................................................................................................ 81
Front PCI fan option cabling.............................................................................................................. 81
Slim optical disk drive option cabling.................................................................................................81
Power supply cabling.........................................................................................................................82
HPE 350W (E-star 1.0/2.0) non-hot-plug power supply cabling............................................. 83
Redundant power supply cabling............................................................................................84
FBWC option cabling.........................................................................................................................86
Smart Storage Battery option cabling................................................................................................86
M.2 SSD option cabling..................................................................................................................... 87
4
Contents
Storage cabling..................................................................................................................................87
Drive enablement option cabling............................................................................................ 87
Tape drive option cabling........................................................................................................ 88
Four-bay LFF non-hot-plug drive cage cabling ......................................................................89
Four-bay LFF hot-plug drive cage option cabling................................................................... 90
Eight-bay SFF hot-plug drive cage option cabling.................................................................. 90
Specifications............................................................................................ 93
Environmental specifications............................................................................................................. 93
Server specifications......................................................................................................................... 93
Power supply specifications.............................................................................................................. 93
HPE 350 W Power Supply (E-star 1.0)...................................................................................94
HPE 350W non-hot-plug power supply (E-star 2.0)................................................................94
HPE 460W CS Gold hot-plug power supply........................................................................... 95
Support and other resources................................................................... 96
Accessing Hewlett Packard Enterprise Support................................................................................ 96
Accessing updates............................................................................................................................ 96
Customer self repair.......................................................................................................................... 96
Remote support................................................................................................................................. 97
Websites............................................................................................................................................97
Documentation feedback...................................................................................................................97
Acronyms and abbreviations................................................................... 98
Contents
5
Customer self repair
Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize
repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis
period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners)
identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship
that part directly to you for replacement. There are two categories of CSR parts:
•
•
Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise
to replace these parts, you will be charged for the travel and labor costs of this service.
Optional—Parts for which customer self repair is optional. These parts are also designed for customer
self repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or
may not be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some Hewlett Packard Enterprise parts are not designed for customer self repair. In order to
satisfy the customer warranty, Hewlett Packard Enterprise requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same day or four-hour delivery may be offered at an additional charge where geography permits. If
assistance is required, you can call the Hewlett Packard Enterprise Support Center and a technician will help
you over the telephone. Hewlett Packard Enterprise specifies in the materials shipped with a replacement
CSR part whether a defective part must be returned to Hewlett Packard Enterprise. In cases where it is
required to return the defective part to Hewlett Packard Enterprise, you must ship the defective part back to
Hewlett Packard Enterprise within a defined period of time, normally five (5) business days. The defective part
must be returned with the associated documentation in the provided shipping material. Failure to return the
defective part may result in Hewlett Packard Enterprise billing you for the replacement. With a customer self
repair, Hewlett Packard Enterprise will pay all shipping and part return costs and determine the courier/carrier
to be used.
For more information about the Hewlett Packard Enterprise CSR program, contact your local service provider.
For the North American program, go to the Hewlett Packard Enterprise CSR website
Parts only warranty service
Your Hewlett Packard Enterprise Limited Warranty may include a parts only warranty service. Under the terms
of parts only warranty service, Hewlett Packard Enterprise will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request Hewlett Packard
Enterprise to replace these parts, you will be charged for the travel and labor costs of this service.
Réparation par le client (CSR)
Les produits Hewlett Packard Enterprise comportent de nombreuses pièces CSR (Customer Self Repair =
réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces
défectueuses. Si pendant la période de diagnostic, Hewlett Packard Enterprise (ou ses partenaires ou
mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, Hewlett
Packard Enterprise vous l'envoie directement. Il existe deux catégories de pièces CSR :
•
•
6
Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du
service vous seront facturés.
Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également
conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon
le type de garantie applicable à votre produit.
Customer self repair
REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client
d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige
que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la
mention "Non" dans le Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour
même ou dans les 4 heures, celle-ci vous sera facturée. Pour toute assistance, appelez le Centre
d’assistance Hewlett Packard Enterprise pour qu’un technicien vous aide au téléphone Dans les documents
envoyés avec la pièce de rechange CSR, Hewlett Packard Enterprise précise s'il est nécessaire de lui
retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq
(5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne
retournez pas la pièce défectueuse, Hewlett Packard Enterprise se réserve le droit de vous facturer les coûts
de remplacement. Dans le cas d'une pièce CSR, Hewlett Packard Enterprise supporte l'ensemble des frais
d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur
Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web Hewlett
Packard Enterprise.
Service de garantie "pièces seules"
Votre garantie limitée Hewlett Packard Enterprise peut inclure un service de garantie "pièces seules". Dans
ce cas, les pièces de rechange fournies par Hewlett Packard Enterprise ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à
Hewlett Packard Enterprise de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service
vous seront facturés.
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i
prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica Hewlett Packard Enterprise (o
un centro di servizi o di assistenza Hewlett Packard Enterprise) identifica il guasto come riparabile mediante
un ricambio CSR, Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione. Vi sono
due categorie di parti CSR:
•
•
Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la
riparazione ad Hewlett Packard Enterprise, deve sostenere le spese di spedizione e di manodopera per il
servizio.
Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti
progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad Hewlett Packard Enterprise,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
NOTA: alcuni componenti Hewlett Packard Enterprise non sono progettati per la riparazione da parte del
cliente. Per rispettare la garanzia, Hewlett Packard Enterprise richiede che queste parti siano sostituite da un
centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno
lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo
solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di
supporto tecnico Hewlett Packard Enterprise. Nel materiale fornito con una parte di ricambio CSR, Hewlett
Packard Enterprise specifica se il cliente deve restituire dei component. Qualora sia richiesta la resa ad
Hewlett Packard Enterprise del componente difettoso, lo si deve spedire ad Hewlett Packard Enterprise entro
un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve
essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione
del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso
di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e
sceglie il corriere/vettore da utilizzare.
Customer self repair
7
Per ulteriori informazioni sul programma CSR di Hewlett Packard Enterprise, contattare il centro di assistenza
di zona. Per il programma in Nord America fare riferimento al sito Web.
Servizio di garanzia per i soli componenti
La garanzia limitata Hewlett Packard Enterprise può includere un servizio di garanzia per i soli componenti.
Nei termini di garanzia del servizio per i soli componenti, Hewlett Packard Enterprise fornirà gratuitamente le
parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da
parte del cliente. Se il cliente invece richiede la sostituzione ad Hewlett Packard Enterprise dovrà sostenere le
spese di spedizione e di manodopera per il servizio.
Customer Self Repair
Hewlett Packard Enterprise Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten
zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn Hewlett
Packard Enterprise (oder ein Hewlett Packard Enterprise Servicepartner) bei der Diagnose feststellt, dass das
Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen Hewlett Packard Enterprise dieses
Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:
•
•
Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für
Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprise vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt
vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert.
Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen
Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das Hewlett Packard Enterprise Support Center
anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien von Hewlett Packard
Enterprise, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an
Hewlett Packard Enterprise zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an
Hewlett Packard Enterprise zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun,
in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen
Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das
defekte Teil nicht zurückschicken, kann Hewlett Packard Enterprise Ihnen das Ersatzteil in Rechnung stellen.
Im Falle von Customer Self Repair kommt Hewlett Packard Enterprise für alle Kosten für die Lieferung und
Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie
von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der
Hewlett Packard Enterprise Website unter.
Parts-only Warranty Service (Garantieservice ausschließlich für Teile)
Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service
(Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt
Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch
dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten
für diesen Service berechnet.
8
Customer self repair
Reparaciones del propio cliente
Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede
reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor
flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de
diagnóstico, Hewlett Packard Enterprise (o los proveedores o socios de servicio de Hewlett Packard
Enterprise) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR,
Hewlett Packard Enterprise le enviará dicho componente directamente para que realice su sustitución. Los
componentes CSR se clasifican en dos categorías:
•
•
Obligatorio—Componentes cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
Opcional—Componentes cuya reparación por parte del usuario es opcional. Estos componentes también
están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett
Packard Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo
de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su
destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el
mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de
asistencia técnica de Hewlett Packard Enterprise y recibirá ayuda telefónica por parte de un técnico. Con el
envío de materiales para la sustitución de componentes CSR, Hewlett Packard Enterprise especificará si los
componentes defectuosos deberán devolverse a Hewlett Packard Enterprise. En aquellos casos en los que
sea necesario devolver algún componente a Hewlett Packard Enterprise, deberá hacerlo en el periodo de
tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse
con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso
requerido, Hewlett Packard Enterprise podrá cobrarle por el de sustitución. En el caso de todas sustituciones
que lleve a cabo el cliente, Hewlett Packard Enterprise se hará cargo de todos los gastos de envío y
devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard
Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Norteamérica, visite la página web de Hewlett Packard Enterprise CSR.
Servicio de garantía exclusivo de componentes
La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de
componentes. Según las condiciones de este servicio exclusivo de componentes, Hewlett Packard Enterprise
le facilitará los componentes de repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por
parte del usuario (CSR). Si solicita a Hewlett Packard Enterprise que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho
servicio.
Customer Self Repair
Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de
reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen
groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als Hewlett Packard
Enterprise (of een Hewlett Packard Enterprise Service Partner) bij de diagnose vaststelt dat de reparatie kan
worden uitgevoerd met een CSR-onderdeel, verzendt Hewlett Packard Enterprise dat onderdeel rechtstreeks
naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
Customer self repair
9
•
•
Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u Hewlett Packard Enterprise
verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn
ontworpen voor reparatie door de klant. Als u echter Hewlett Packard Enterprise verzoekt deze
onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk
van het type garantieservice voor het product.
OPMERKING: Sommige Hewlett Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door de
klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de
eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden
aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie is gewenst, belt u het Hewlett Packard
Enterprise Support Center om via de telefoon ondersteuning van een technicus te ontvangen. Hewlett
Packard Enterprise vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel
aan Hewlett Packard Enterprise moet worden geretourneerd. Als het defecte onderdeel aan Hewlett Packard
Enterprise moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode,
gewoonlijk vijf (5) werkdagen, retourneren aan Hewlett Packard Enterprise. Het defecte onderdeel moet met
de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het
defecte onderdeel niet terugzendt, kan Hewlett Packard Enterprise u voor het vervangende onderdeel kosten
in rekening brengen. Bij reparatie door de klant betaalt Hewlett Packard Enterprise alle verzendkosten voor
het vervangende en geretourneerde onderdeel en kiest Hewlett Packard Enterprise zelf welke koerier/
transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma
van Hewlett Packard Enterprise. Informatie over Service Partners vindt u op de Hewlett Packard Enterprise
website.
Garantieservice "Parts Only"
Het is mogelijk dat de Hewlett Packard Enterprise garantie alleen de garantieservice "Parts Only" omvat.
Volgens de bepalingen van de Parts Only garantieservice zal Hewlett Packard Enterprise kosteloos
vervangende onderdelen ter beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u Hewlett Packard
Enterprise verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en
arbeidsloon in rekening gebracht
Reparo feito pelo cliente
Os produtos da Hewlett Packard Enterprise são projetados com muitas peças para reparo feito pelo cliente
(CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com
defeito. Se, durante o período de diagnóstico, a Hewlett Packard Enterprise (ou fornecedores/parceiros da
Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett
Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças CSR:
•
•
Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao
produto.
OBSERVAÇÃO: Algumas peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo
cliente. A fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado
substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
10
Customer self repair
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o
pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser
feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico
da Hewlett Packard Enterprise para que um técnico o ajude por telefone. A Hewlett Packard Enterprise
especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida
à Hewlett Packard Enterprise. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à
Hewlett Packard Enterprise, você deverá enviar a peça com defeito de volta para a Hewlett Packard
Enterprise dentro do período de tempo definido, normalmente em 5 (cinco) dias úteis. A peça com defeito
deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça,
a Hewlett Packard Enterprise poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a
Hewlett Packard Enterprise paga todas as despesas de transporte e de devolução da peça e determina a
transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard Enterprise,
entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da
Hewlett Packard Enterprise.
Serviço de garantia apenas para peças
A garantia limitada da Hewlett Packard Enterprise pode incluir um serviço de garantia apenas para peças.
Segundo os termos do serviço de garantia apenas para peças, a Hewlett Packard Enterprise fornece as
peças de reposição sem cobrar nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a Hewlett Packard
Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Customer self repair
11
12
Customer self repair
Customer self repair
13
14
Customer self repair
Illustrated parts catalog
Mechanical components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website.
Item
Description
Spare part number
Customer self repair
1
Air baffle
825097-001
Mandatory1
2
Tower bezel assembly
825096-001
Mandatory1
a) Tower bezel
—
—
b) Media bay blanks (2)
—
—
3
Media bay blank
727694-001
Mandatory1
4
LFF hot-plug drive blank
667279-001
Mandatory1
5
SFF hot-plug drive blank
667276-001
Mandatory1
6
Eight-bay SFF hot-plug drive cage
686753-002
Mandatory1
7
Drive enablement carrier
743250-001
Mandatory1
8
Smart Storage Battery holder
825640-001
Mandatory1
1Mandatory—Parts
for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
Illustrated parts catalog
15
2Optional—Parts
for which customer self repair is optional. These parts are also designed for customer self
repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
3No—Some
Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part.
These parts are identified as "No" in the Illustrated Parts Catalog.
1Obligatoire—Pièces
pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à
Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main
d’œuvre pour ce service vous seront facturés.
2Facultatif—Pièces
pour lesquelles une réparation par le client est facultative. Ces pièces sont également
conçues pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires
engendrés par le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service
de garantie désigné pour votre produit.
3Non—Certaines
pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client.
Afin de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande
à un fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar
le mot « Non » dans le Catalogue de pièces illustré.
1Obbligatorio—Parti
per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le
spese di viaggio e manodopera dell'operazione.
2Facoltativo—Parti
per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del
tipo di garanzia in assistenza previsto per il prodotto.
3No—Alcune
parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del
cliente. In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento
di un tecnico autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel
catalogo parti illustrato.
1Zwingend—Teile,
für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
2Optional—Teile,
für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3Nein—Einige
Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1Obligatorio—Componentes
cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos
de desplazamiento y de mano de obra de dicho servicio.
2Opcional—Componentes
cuya reparación por parte del usuario es opcional. Estos componentes también
están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard
Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio
de garantía correspondiente al producto.
3No—Algunos
componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
16
Illustrated parts catalog
1Verplicht—Onderdelen
die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze
onderdelen te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2Optioneel—Onderdelen
die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de
klant zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn
dat hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product
van toepassing is.
3Geen—Sommige
onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te
worden vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een
geautoriseerde serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de
geïllustreerde onderdelencatalogus.
1Obrigatório—Peças
cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Opcional—Peças
cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver
ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3Não—Algumas
peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A
fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua
a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
System components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website.
System components
17
Item
Description
Spare part
number
Customer self
repair
9
HPE 460W CS Gold hot-plug power supply
511777-001
Mandatory1
10
HPE Redundant power supply cage
686665-001
Optional2
11
HPE Redundant power supply backplane
686744-001
Optional2
12
HPE 350W E1.0 Power Supply
821243-001
Optional2
HPE 350W E2.0 Power Supply*
821244-001
Optional2
13
Front I/O assembly
825100-001
Mandatory1
14
Front PCI fan
686749-001
Mandatory1
15
Eight-bay SFF hot-plug drive backplane
792352-001
Mandatory1
16
Smart Storage Battery
871264-001
Mandatory1
17
System battery
234556-001
Mandatory1
18
Four-bay LFF hot-plug drive backplane
792351-001
Mandatory1
19
Processors
—
—
a) 3.10-GHz Intel Xeon E3-1220 v5, 4C, 8MB, 80W
829987-001
Optional2
b) 3.40-GHz Intel Xeon E3-1230 v5, 4C, 8MB, 80W*
829988-001
Optional2
Table Continued
18
Illustrated parts catalog
Item
Description
Spare part
number
Customer self
repair
c) 3.50-GHz Intel Xeon E3-1240 v5, 4C, 8MB, 80W*
829990-001
Optional2
d) 2.10-GHz Intel Xeon E3-1240L v5, 4C, 8MB, 25W*
829989-001
Optional2
e) 3.60-GHz Intel Xeon E3-1270 v5, 4C, 8MB, 80W*
829992-001
Optional2
f) 3.30-GHz Intel Pentium G4400, 2C, 3MB, 54W*
841855-001
Optional2
g) 3.50-GHz Intel Pentium G4500, 2C, 3MB, 51W*
841856-001
Optional2
h) 3.70-GHz Intel Core i3-6100, 2C, 3MB, 51W*
841853-001
Optional2
i) 3.80-GHz Intel Core i3-6300, 2C, 4MB, 51W*
841854-001
Optional2
j) 3.00-GHz Intel Xeon E3-1220 v6, 4C, 8MB, 72W*
871809-001
Optional2
k) 3.50-GHz Intel Xeon E3-1230 v6, 4C, 8MB, 72W*
871810-001
Optional2
l) 3.70-GHz Intel Xeon E3-1240 v6, 4C, 8MB, 72W*
871811-001
Optional2
m) 3.80-GHz Intel Xeon E3-1270 v6, 4C, 8MB, 72W*
871812-001
Optional2
n) 3.90-GHz Intel Xeon E3-1280 v6, 4C, 8MB, 72W*
871813-001
Optional2
o) 3.90-GHz Intel Core i3-7100, 2C, 3MB, 51W*
872752-001
Optional2
p) 4.00-GHz Intel Core i3-7300, 2C, 4MB, 51W*
872753-001
Optional2
q) 3.50-GHz Intel Pentium G4560, 2C, 3MB, 54W*
872754-001
Optional2
r) 3.60-GHz Intel Pentium G4600, 2C, 3MB, 51W*
872755-001
Optional2
DIMMs
—
—
a) 4GB, single-rank x8 PC4-2133P-E-15
819799-001
Mandatory1
b) 8GB, dual-rank x8 PC4-2133P-E-15*
819800-001
Mandatory1
c) 16GB, dual-rank x8 PC4-2133P-E-15*
819801-001
Mandatory1
d) 8GB, single-rank x8 PC4-2133P-E-15*
823170-001
Mandatory1
e) 8GB, single-rank x8 PC4-2400T-E*
869537-001
Mandatory1
f) 16GB, dual-rank x8 PC4-2400T-E*
869538-001
Mandatory1
System board assembly (includes alcohol pad and thermal
compound)
—
—
a) System board supports the processors from “a” to “i”
825094-001
Optional2
b) System board supports the processors from “a” to “r”
873607-001
Optional2
22
Heatsnk
686741-001
Mandatory1
23
System fan
825095-001
Optional2
24
Storage controllers
—
—
a) Smart Array P440/4G controller*
749797-001
Optional2
b) Smart Array P441/4G controller*
749798-001
Optional2
c) H240 host bus adapter*
779134-001
Optional2
20
21
Table Continued
Illustrated parts catalog
19
Item
Description
Spare part
number
Customer self
repair
d) H241 host bus adapter*
750054-001
Optional2
Graphics options
—
—
a) NVIDIA Quadro K2200 GPU module*
765148-002
Optional2
b) NVIDIA Quadro M2000 GPU module*
855180-001
Optional2
Optical drives
—
—
a) 9.5mm SATA DVD-ROM*
652296-001
Optional2
b) 9.5mm SATA DVD-RW*
652297-001
Optional2
27
LTO-6 Ultrium 5250 internal tape drive*
684881-001
Optional2
28
USB options
—
—
a) Dual 8GB microSD Enterprise Midline USB kit*
799057-001
Optional2
b) 32GB microSD Mainstream Flash Media kit*
704502-001
Optional2
c) 8GB USB Enterprise Midline Flash Media kit*
743503-001
Optional2
d) 8GB microSD Enterprise Midline Flash Media kit*
738576-001
Non-hot-plug LFF SATA hard drives
—
—
a) 1TB 6G SATA 7.2k 3.5in NHP ETY HDD*
815658-001
Mandatory1
b) 2TB 6G SATA 7.2k 3.5in NHP ETY HDD*
815659-001
Mandatory1
c) 3TB 6G SATA 7.2k 3.5in NHP ETY HDD*
815660-001
Mandatory1
d) 1TB 6G SATA 3.5in NHP MDL HDD*
659569-001
Mandatory1
e) 2TB 6G SATA 3.5in NHP MDL HDD*
659570-001
Mandatory1
f) 3TB 6G SATA 3.5in NHP MDL HDD*
628183-001
Mandatory1
g) 4TB 6G SATA 3.5in NHP MDL HDD*
801925-001
Mandatory1
h) 3TB 6G SATA 7.2k 3.5in NHP MDL HDD*
628183-001
Mandatory1
i) 1TB 6G SATA 7.2k 3.5in NHP MDL HDD*
659569-001
Mandatory1
j) 2TB 6G SATA 7.2k 3.5in NHP MDL HDD*
659570-001
Mandatory1
k) 500GB 6G SATA 7.2k 3.5in NHP MDL HDD*
659571-001
Mandatory1
Hot-plug LFF SATA hard drives
—
—
a) 4TB 6G SATA 7.2k 3.5in 512e SC HDD*
765861-001
Mandatory1
b) 6TB 6G SATA 7.2k 3.5in 512e SC HDD*
765862-001
Mandatory1
c) 8TB 6G SATA 7.2k 3.5in 512e SC HDD*
793769-001
Mandatory1
d) HPE 8TB 6G SATA 7.2k 3.5in 512e SC HDD*
861609-001
Mandatory1
e) 10TB 6G SATA 7.2k 3.5in 512e SC HDD*
857967-001
Mandatory1
f) 3TB 6G SATA 7.2k 3.5in SC MDL HDD*
628182-001
Mandatory1
g) 500GB 6G SATA 7.2k 3.5in SC MDL HDD*
658103-001
Mandatory1
25
26
29
30
Table Continued
20
Illustrated parts catalog
Item
31
Description
Spare part
number
Customer self
repair
h) 2TB 6G SATA 7.2k 3.5in SC MDL HDD*
658102-001
Mandatory1
i) 1TB 6G SATA 7.2k 3.5in SC MDL HDD*
657739-001
Mandatory1
j) HPE 1TB 6G SATA 7.2k 3.5in SC MDL HDD*
862128-001
Mandatory1
k) 3TB 6G SATA 7.2k 3.5in SC MDL HDD*
862129-001
Mandatory1
l) 4TB 6G SATA 7.2k 3.5in MDL SC HDD*
693720-001
Mandatory1
m) 6TB 6G SATA 7.2k 3.5in SC MDL HDD*
761496-001
Mandatory1
n) 80GB 6G SATA 3.5in RI PLP SCC SSD*
805371-001
Mandatory1
o) 120GB 6G SATA 3.5in RI PLP SCC SSD*
805372-001
Mandatory1
p) 240GB 6G SATA 3.5in RI PLP SCC SSD*
805373-001
Mandatory1
q) 480GB 6Gb SATA 3.5in RI PLP SCC SSD*
805374-001
Mandatory1
r) 800GB 6G SATA 3.5in RI PLP SCC SSD*
805375-001
Mandatory1
s) 1.6TB 6G SATA 3.5in RI PLP SCC SSD*
805376-001
Mandatory1
t) 200GB 6G SATA 3.5in MU PLP SCC SSD*
805378-001
Mandatory1
u) 800GB 6G SATA 3.5in MU PLP SCC SSD*
805382-001
Mandatory1
v) 1.6TB 6G SATA 3.5in MU PLP SCC SSD*
805384-001
Mandatory1
w) 480GB 6G SATA 3.5in MU PLP SCC SSD*
832455-001
Mandatory1
x) 6TB 6G SATA 7.2K 3.5 MDL SC DS HDD*
846608-001
Mandatory1
y) 6TB 6G SATA 7.2K LFF 512e MDL SC DS HDD*
862138-001
Mandatory1
z) 4TB 6G SATA 7.2K LFF 512e MDL SC DS HDD*
862139-001
Mandatory1
aa) 2TB SATA 6G 7.2K LFF SC DS HDD*
872771-001
Mandatory1
ab) 4TB SATA 6G 7.2K LFF SC DS HDD*
872772-001
Mandatory1
Hot-plug LFF SAS hard drives
—
—
a) 4TB 12G SAS 7.2k 3.5in 512e SC HDD*
765863-001
Mandatory1
b) 300GB 12G SAS 15k 3.5in SCC ENT HDD*
737298-001
Mandatory1
c) 450GB 12G SAS 15k 3.5in SCC ENT HDD*
737573-001
Mandatory1
d) 600GB 12G SAS 15k 3.5in ENT SCC HDD*
765867-001
Mandatory1
e) 6TB 12G SAS 7.2k 3.5in 512e SC HDD*
793764-001
Mandatory1
f) 8TB 12G SAS 7.2k 3.5in 512e SC HDD*
793773-001
Mandatory1
g) 1TB 6G SAS 7.2k 3.5in SC MDL HDD*
653947-001
Mandatory1
h) 1TB 12G SAS 7.2k 3.5in SC MDL HDD*
846612-001
Mandatory1
i) 3TB 12G SAS 7.2k 3.5in SC MDL HDD*
846614-001
Mandatory1
j) 2TB 6G SAS 7.2k 3.5in SC MDL HDD*
653948-001
Mandatory1
k) 3TB 6G SAS 7.2k 3.5in SC MDL HDD*
653959-001
Mandatory1
Table Continued
Illustrated parts catalog
21
Item
32
Description
Spare part
number
Customer self
repair
l) 4TB 6G SAS 7.2k 3.5in DP MDL SC HDD*
695842-001
Mandatory1
m) 6TB 12G SAS 7.2K 3.5 MDL SC DS HDD*
846610-001
Mandatory1
n) 10TB 12G SAS 7.2K LFF 512e MDL SC DS HDD*
857965-001
Mandatory1
o) 8TB 12G SAS 7.2K LFF 512e MDL SC DS HDD*
861607-001
Mandatory1
p) 6TB 12G SAS 7.2K LFF 512e MDL SC DS HDD*
862140-001
Mandatory1
q) 4TB 12G SAS 7.2K LFF 512e MDL SC DS HDD*
862141-001
Mandatory1
r) 2TB 12G SAS 7.2K LFF SC DS HDD*
872744-001
Mandatory1
s) 4TB 12G SAS 7.2K LFF SC DS HDD*
872745-001
Mandatory1
Hot-plug SFF SATA hard drives
—
—
a) 1TB 6G SATA 7.2k 2.5in 512e SC HDD*
765868-001
Mandatory1
b) 2TB 6G SATA 7.2k 2.5in 512e SC HDD*
765869-001
Mandatory1
c) 500GB 6G SATA 7.2k 2.5in SC MDL HDD*
656107-001
Mandatory1
d) 1TB 6G SATA 7.2k 2.5in SC MDL HDD*
656108-001
Mandatory1
e) 80GB 6G SATA 2.5in RI PLP SC SSD*
805361-001
Mandatory1
f) 120GB 6G SATA 2.5in RI PLP SC SSD*
805362-001
Mandatory1
g) 240GB 6G SATA 2.5in RI PLP SC SSD*
805363-001
Mandatory1
h) 480GB 6G SATA 2.5in RI PLP SC SSD*
805364-001
Mandatory1
i) 800GB 6G SATA 2.5in RI PLP SC SSD*
805365-001
Mandatory1
j) 1.6TB 6G SATA 2.5in RI PLP SC SSD*
805366-001
Mandatory1
k) 200GB 6G SATA 2.5in MU PLP SC SSD*
805377-001
Mandatory1
l) 800GB 6G SATA 2.5in MU PLP SC SSD*
805381-001
Mandatory1
m) 1.6TB 6G SATA 2.5in MU PLP SC SSD*
805383-001
Mandatory1
n) 480GB 6G SATA 2.5in MU PLP SC SSD*
832454-001
Mandatory1
o) 240GB 6G SATA SFF RI SC DS SSD*
868924-001
Mandatory1
p) 480GB 6G SATA SFF RI SC DS SSD*
868926-001
Mandatory1
q) 960GB 6G SATA SFF RI SC DS SSD*
868928-001
Mandatory1
r) 1.92TB 6G SATA SFF RI SC DS SSD*
868930-001
Mandatory1
s) 3.84TB 6G SATA SFF RI SC DS SSD*
868932-001
Mandatory1
t) 960GB 6G SATA RI-1 SFF SC SSD*
872055-001
Mandatory1
u) 1.92TB 6G SATA RI-1 SFF SC SSD*
872056-001
Mandatory1
v) 240GB 6G SATA RI-1 SFF SC SSD*
872888-001
Mandatory1
w) 480GB 6G SATA RI-1 SFF SC SSD*
872889-001
Mandatory1
x) 480GB 6G SATA MU-3 SFF SC DS SSD*
872518-001
Mandatory1
Table Continued
22
Illustrated parts catalog
Item
33
34
Description
Spare part
number
Customer self
repair
y) 960GB 6G SATA MU-3 SFF SC DS SSD*
872520-001
Mandatory1
z) 1.92TB 6G SATA MU-3 SFF SC DS SSD*
872522-001
Mandatory1
Hot-plug SFF SAS hard drives
—
—
a) 600GB 12G SAS 10K 2.5in SC ENT HDD*
781577-001
Mandatory1
b) 1.2TB 12G SAS 10K 2.5in SC ENT HDD*
781578-001
Mandatory1
c) 300GB 12G SAS 10K 2.5in SC ENT HDD*
785410-001
Mandatory1
d) 900GB 12G SAS 10K 2.5in SC ENT HDD*
791055-001
Mandatory1
e) 1.8TB 12G SAS 10K 2.5in SC 512e HDD*
791055-001
Mandatory1
f) 300GB 12G SAS 15K 2.5in SC ENT HDD*
759546-001
Mandatory1
g) 450GB 12G SAS 15K 2.5in SC ENT HDD*
759548-001
Mandatory1
h) 600GB 12G SAS 15K 2.5in SC ENT HDD*
759548-001
Mandatory1
i) 1.2TB 6G SAS 10K 2.5in DP ENT SC HDD*
718292-001
Mandatory1
j) 1TB 12G SAS 7.2K 2.5in 512e SC HDD*
765872-001
Mandatory1
k) 2TB 12G SAS 7.2K 2.5in 512e SC HDD*
765873-001
Mandatory1
l) 300GB 12G SAS 10K 2.5in SC ENT HDD*
653955-001
Mandatory1
m) 450GB 12G SAS 15K 2.5in SC ENT HDD*
653956-001
Mandatory1
n) 600GB 12G SAS 15K 2.5in SC ENT HDD*
653957-001
Mandatory1
o) 900GB 6G SAS 10K 2.5in SC ENT HDD*
653971-001
Mandatory1
p) 146GB 6G SAS 15K 2.5in SC ENT HDD*
653950-001
Mandatory1
q) 500GB 6G SAS 7.2K 2.5in SC MDL HDD*
653953-001
Mandatory1
r) 1TB 6G SAS 7.2K 2.5in SC MDL HDD*
653954-001
Mandatory1
s) 300GB 12G SAS 15K SFF SC ENT HDD*
870792-001
Mandatory1
t) 900GB 12G SAS 15K SFF SC ENT HDD*
870795-001
Mandatory1
u) 300GB 12G SAS 10K SFF SC DS HDD*
872735-001
Mandatory1
v) 600GB 12G SAS 10K SFF SC DS HDD*
872736-001
Mandatory1
w) 1.2TB 12G SAS 10K SFF SC DS HDD*
872737-001
Mandatory1
x) 1.8TB 12G SAS 10K SFF SC 512e HDS HDD*
872738-001
Mandatory1
Mandatory1
Solid state drives
a) 120GB 6G SATA VE 2.5in SC EV M1 SSD*
765013-001
Mandatory1
b) 100GB 6G SATA ME 3.5in SCC EM SSD*
692160-001
Mandatory1
c) 100GB 6G SATA ME 2.5in SC EM SSD*
692164-001
Mandatory1
d) 120GB 6G SATA VE 3.5in SCC EB SSD*
718300-001
Mandatory1
e) 120GB 6G SATA VE 2.5in SC EV G1 SSD*
757361-001
Mandatory1
Table Continued
Illustrated parts catalog
23
Item
Description
Spare part
number
Customer self
repair
35
SSD M.2 Modules
—
—
a) PCI riser with one 120 GB SSD M.2 module and SATA
cable*
797907-001
Mandatory1
b) PCI riser with two 120 GB SSD M.2 module and SATA
cables*
797908-001
Mandatory1
Cables
—
—
a) SATA to Mini-SAS cable kit (for four-bay non-hot-plug
drives, P440/P840 Smart Array controller, and H240/H241
host bus adapter)*
792356-001
Mandatory1
b) SATA to Mini-SAS cable kit (for four-bay LFF hot-plug
drive backplane and eight-bay SFF drive backplane)*
791719-001
Mandatory1
c) Optical drive power/data cable*
689392-001
Mandatory1
d) SATA cable (for drive enablement option)*
452334-001
Mandatory1
e) RPSU power extension cable*
825101-001
Mandatory1
36
*Not shown
1Mandatory—Parts for which customer self repair is mandatory. If you request Hewlett Packard Enterprise to
replace these parts, you will be charged for the travel and labor costs of this service.
2Optional—Parts
for which customer self repair is optional. These parts are also designed for customer self
repair. If, however, you require that Hewlett Packard Enterprise replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
3No—Some
Hewlett Packard Enterprise parts are not designed for customer self repair. In order to satisfy the
customer warranty, Hewlett Packard Enterprise requires that an authorized service provider replace the part.
These parts are identified as "No" in the Illustrated Parts Catalog.
1Obligatoire—Pièces
pour lesquelles le client doit procéder lui-même aux réparations. Si vous demandez à
Hewlett Packard Enterprise de procéder au remplacement de ces pièces, les frais de transport et de main
d’œuvre pour ce service vous seront facturés.
2Facultatif—Pièces
pour lesquelles une réparation par le client est facultative. Ces pièces sont également
conçues pour que le client puisse procéder lui-même aux réparations. Cependant, les frais supplémentaires
engendrés par le remplacement de ces pièces par Hewlett Packard Enterprise dépendent du type de service
de garantie désigné pour votre produit.
3Non—Certaines
pièces Hewlett Packard Enterprise ne sont pas conçues pour être remplacées par le client.
Afin de se conformer aux exigences de la garantie la garantie du client, Hewlett Packard Enterprise demande
à un fournisseur de services agréé de procéder au remplacement de la pièce. Ces pièces sont signaléespar
le mot « Non » dans le Catalogue de pièces illustré.
1Obbligatorio—Parti
per le quali il cliente è tenuto a effettuare autonomamente la riparazione. Se si richiede
l'intervento di Hewlett Packard Enterprise per la sostituzione di queste parti, al cliente verranno addebitate le
spese di viaggio e manodopera dell'operazione.
2Facoltativo—Parti
per le quali la riparazione in autonomia da parte del cliente è facoltativa. Queste parti sono
progettate per consentire anche la riparazione da parte del cliente. Tuttavia, se il cliente richiedel'intervento di
Hewlett Packard Enterprise per la sostituzione, potrebbero essere addebitate spese aggiuntive a seconda del
tipo di garanzia in assistenza previsto per il prodotto.
3No—Alcune
parti Hewlett Packard Enterprise non sono progettate la riparazione in autonomia da parte del
cliente. In base a quanto previsto dalla garanzia per il cliente, Hewlett Packard Enterprise richiede l'intervento
24
Illustrated parts catalog
di un tecnico autorizzato per la sostituzione della parte. Queste parti sono contrassegnate con"No"nel
catalogo parti illustrato.
1Zwingend—Teile,
für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie den
Austausch dieser Teile von Hewlett Packard Enterprisevornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
2Optional—Teile,
für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer
Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von Hewlett Packard
Enterprisevornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
3Nein—Einige
Hewlett Packard Enterprise Teile sind nicht für Customer Self Repair ausgelegt. Um den
Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem Hewlett Packard Enterprise
Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
„Nein“ gekennzeichnet.
1Obligatorio—Componentes
cuya reparación por parte del usuario es obligatoria. Si solicita a Hewlett
Packard Enterprise que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos
de desplazamiento y de mano de obra de dicho servicio.
2Opcional—Componentes
cuya reparación por parte del usuario es opcional. Estos componentes también
están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que Hewlett Packard
Enterprise realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio
de garantía correspondiente al producto.
3No—Algunos
componentes de Hewlett Packard Enterprise no están diseñados para que puedan ser
reparados por el usuario. Para que el usuario haga valer su garantía, Hewlett Packard Enterprise pone como
condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos
componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.
1Verplicht—Onderdelen
die de klant zelf moet vervangen. Als u Hewlett Packard Enterprise vraagt deze
onderdelen te vervangen, worden er reis- en arbeidskosten voor deze service in rekening gebracht.
2Optioneel—Onderdelen
die de klant zelf kan vervangen. Deze onderdelen zijn ook ontworpen om door de
klant zelf te worden vervangen. Als u Hewlett Packard Enterprise verzoekt om deze te vervangen, kan het zijn
dat hiervoor extra kosten in rekening worden gebracht, afhankelijk van het soort garantie dat op uw product
van toepassing is.
3Geen—Sommige
onderdelen van Hewlett Packard Enterprise zijn niet ontworpen om door de klant zelf te
worden vervangen. Om te voldoen aan de garantievoorwaarden eist Hewlett Packard Enterprise dat een
geautoriseerde serviceverlener het onderdeel vervangt. Deze onderdelen worden aangeduid met 'Geen' in de
geïllustreerde onderdelencatalogus.
1Obrigatório—Peças
cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
2Opcional—Peças
cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o
reparo feito pelo cliente. No entanto, se desejar que a Hewlett Packard Enterprise as substitua, pode haver
ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
3Não—Algumas
peças da Hewlett Packard Enterprise não são projetadas para o reparo feito pelo cliente. A
fim de cumprir a garantia do cliente, a Hewlett Packard Enterprise exige que um técnico autorizado substitua
a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Illustrated parts catalog
25
26
Illustrated parts catalog
Removal and replacement procedures
Required tools
You will need the following items for some procedures:
•
•
•
T-10/T-15 Torx screw driver
Flathead screwdriver
HPE Insight Diagnostics
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you must follow when setting up the system or
handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or
other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
Procedure
•
•
•
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Symbols on equipment
The following symbols might be found on the equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no user
or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not
plug telephone or telecommunications connectors into this receptacle.
Removal and replacement procedures
27
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool
before touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
13.6 kg
29.92 lb
WARNING: To reduce the risk of personal injury or damage to the equipment, observe
local occupational health and safety requirements and guidelines for manual material
handling.
These symbols, on power supplies or systems, indicate that the equipment is supplied by
multiple sources of power.
WARNING: To reduce the risk of injury from electric shock, remove all power cords to
disconnect power from the system completely.
Server warnings and cautions
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
WARNING:
To reduce the risk of personal injury, electric shockserver, or damage to the equipment, disconnect the
power cord to remove power from the server. Pressing the Power On/Standby button does not shut off
system power completely. Portions of the power supply and some internal circuitry remain active until
AC power is removed.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
CAUTION:
Do not operate the server for long periods with the access open or removed. Operating the server in this
manner results in improper airflow and improper cooling that can lead to thermal damage.
Preparation procedures for hardware replacement
Use the following procedures in this section to access the server components.
Powering down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT:
When the server is in standby mode, auxiliary power is still being provided to the system.
28
Server warnings and cautions
To power down the server, use one of the following methods:
•
•
•
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Removing the bezel
The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked
to remove the access panel. The bezel must remain closed during normal server operations.
Procedure
1. Unlock the bezel.
2. Open the bezel.
3. Pull the bezel away from the chassis.
Removing the access panel
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
Removing the bezel
29
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, and expansion slot
covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the
access panel is open.
Procedure
1.
2.
3.
4.
5.
6.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
If installed, unlock and remove the Kensington security lock.
Remove the access panel:
a. Loosen the access panel thumbscrew.
b. Slide the access panel back.
c. Lift the access panel away from the chassis.
To replace the component, reverse the removal procedure.
Removing the air baffle
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers or
blanks installed. If the server supports hot-plug components, minimize the amount of time the access
panel is open.
Procedure
1.
2.
3.
4.
5.
6.
30
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Removing the air baffle
Preparation procedures for server operation
Use the procedures in this section after removing or replacing any components before operating the server.
Installing the air baffle
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Insert the tabs on the baffle into the slots on the rear chassis.
Press the front end of the baffle into the chassis.
8.
9.
Install the access panel.
Install the bezel.
Preparation procedures for server operation
31
10. Return the server to an upright position.
11. Connect the power cord to the power source and the server.
12. Power up the server.
Installing the access panel
Procedure
1.
2.
3.
4.
5.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Install the access panel:
a. Place the access panel on the chassis and slide it toward the front of the server.
b. Tighten the thumbscrew.
6.
7.
8.
9.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing the bezel
Procedure
1. Insert the tabs on the bezel into the slots on the front chassis.
2. Close the bezel.
3. Lock the bezel.
32
Installing the access panel
Powering up the server
Procedure
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes from
amber to green.
Replacing the drives
Replacing a hot-plug drive blank
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1. Remove the bezel.
2. Remove the drive blank.
•
Hot-plug LFF drive blank
Powering up the server
33
2
1
•
To replace the LFF drive blank, slide the component into the bay until it clicks into place.
Hot-plug SFF drive blank
1
2
To replace the SFF drive blank, while pressing the release latch, slide the component into the bay until it is
fully seated..
Replacing a hot-plug drive
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
34
Back up all server data.
Remove the drive blank.
Determine the status of the drive LEDs.
Remove the hot-plug drive.
Replacing a hot-plug drive
To replace the component, reverse the removal procedure.
Replacing a four-bay LFF hot-plug drive backplane assembly
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
9.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove all drives.
Remove the access panel.
Remove the air baffle.
Disconnect all cables connected to any installed drives.
Remove the drive cage.
Replacing a four-bay LFF hot-plug drive backplane assembly
35
10. Remove the drive backplane.
To replace the component, reverse the removal procedure.
Replacing an eight-bay SFF hot-plug drive backplane assembly
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
36
Power down the server.
Disconnect the power cord from the power source and the server.
Replacing an eight-bay SFF hot-plug drive backplane assembly
3.
4.
5.
6.
7.
8.
9.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove all drives.
Remove the access panel.
Remove the air baffle.
Disconnect all cables connected to any installed drives.
Remove the drive cage.
10. Remove the drive backplane.
To replace the component, reverse the removal procedure.
Replacing a drive in the non-hot-plug drive cage
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
Replacing a drive in the non-hot-plug drive cage
37
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect all cables connected to any installed drives.
Remove the drive cage.
9. Remove the drive from the drive cage.
To replace the component, reverse the removal procedure.
38
Removal and replacement procedures
Replacing a drive in the drive enablement option
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the cables from the drives.
8. Remove the drive carrier.
Replacing a drive in the drive enablement option
39
9. Remove the drive from the drive carrier.
To replace the component, reverse the removal procedure.
Replacing an M.2 SSD enablement board
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
40
Replacing an M.2 SSD enablement board
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the SATA cables from the enablement board and system board.
8. Remove the M.2 SSD enablement board.
To replace the component, reverse the removal procedure.
Replacing an M.2 SSD module
Prerequisites
A No.1 Phillips screwdriver is needed for the following procedure.
Replacing an M.2 SSD module
41
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the M.2 SSD enablement board.
Remove SSD module.
To replace the component, reverse the removal procedure.
Replacing a media bay blank
Procedure
1.
2.
3.
4.
42
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Remove the media bay blank.
Replacing a media bay blank
To replace the component, reverse the removal procedure.
Replacing a DIMM
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Open the DIMM slot latches.
Remove the DIMM.
Replacing a DIMM
43
To replace the component, reverse the removal procedure.
Replacing a front I/O assembly
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal or replacement procedure. Improper grounding can cause
electrostatic discharge.
Procedure
1.
2.
3.
4.
5.
6.
7.
44
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the front I/O cables.
a. Remove the sensor cable from the rubber stopper.
b. Release the sensor cable from the clips on the chassis.
c. Disconnect the front I/O module cables from the system board.
Replacing a front I/O assembly
8. Remove the front I/O module.
To replace the component, reverse the removal procedure.
Replacing a front PCI fan
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Replacing a front PCI fan
45
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the front PCI fan:
a. Disconnect the front PCI fan power cable.
b. Release the cable from the clips.
c. Press and hold the fan latch, then remove the fan.
To replace the component, reverse the removal procedure.
Replacing a system fan
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
46
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Replacing a system fan
7. Remove any existing expansion boards blocking access to the system fan connector.
8. Remove the system fan:
a. Disconnect the fan power cable.
b. Remove the screws from the rear panel.
c. Remove the fan.
To replace the component, reverse the removal procedure.
Replacing a Smart Storage Battery
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the Smart Storage Battery cable from the system board.
Press the Smart Storage Battery retainer down to release the battery, then lift the battery out of the holder.
Replacing a Smart Storage Battery
47
To replace the component, reverse the removal procedure.
Replacing a Smart Storage Battery holder
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
48
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the Smart Storage Battery.
Access the bottom of the server and push the latches inwards to release the holders.
Replacing a Smart Storage Battery holder
9. Remove the Smart Storage Battery holders.
To replace the component, reverse the removal procedure.
Replacing an expansion board
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
Procedure
1.
2.
3.
4.
5.
6.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Replacing an expansion board
49
7. Disconnect all cables connected to the expansion board.
8. Remove the PCIe slot cover retainer
9. Remove the expansion board.
To replace the component, reverse the removal procedure.
Replacing a heatsink
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal or replacement procedure. Improper grounding can cause
electrostatic discharge.
Procedure
1.
2.
3.
4.
5.
6.
7.
50
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the heatsink:
a. Loosen one pair of diagonally opposite screws halfway, then loosen the other pair of screws.
b. Completely loosen all screws in the same sequence.
c. Remove the heatsink from the processor backplate.
Replacing a heatsink
8.
Replace the component:
a. Clean the old thermal grease from the processor with the alchohol swab. Allow the alchohol to
evaporate before continuing.
b. Remove the thermal interface protective cover from the heatsink.
CAUTION:
Do not overtighten the screws as this might damage the board, connectors, or screws and voids
the warranty of the system board.
9.
Install the heatsink:
a. Position the heatsink using the guide pin on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence.
Removal and replacement procedures
51
10.
11.
12.
13.
14.
15.
Install the air baffle.
Install the access panel.
Return the server to an upright position.
Close and lock the tower bezel.
Connect the power cord to the power source and server.
Power on the server.
The server exists standby mode and applies full power to the system. The system power LED changes from
amber to green.
Replacing a processor
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To avoid damage to the processor and system board, only authorized personnel should attempt to
replace or install the processor in this server.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal or replacement procedure. Improper grounding can cause
electrostatic discharge.
IMPORTANT:
If installing a processor with a faster speed, update the system ROM before installing the processor.
Procedure
1.
2.
3.
52
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Replacing a processor
4.
5.
6.
7.
8.
9.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the heatsink.
Open the processor locking lever, then open the processor retaining bracket.
Grasp the processor by the edges, then lift it out of the socket.
CAUTION:
Failure to completely open the processor locking lever prevents the processor from seating during
installation.
CAUTION:
THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid
damage to the system board, do not touch the processor or the processor socket contacts. Do not
tilt or slide the processor when lowering the processor into the socket.
10. Install the processor. Use the notches on both sides of the processor to properly align it into the socket.
Removal and replacement procedures
53
CAUTION:
Be sure to close the processor socket retaining bracket before closing the processor locking lever.
The lever should close without resistance. Forcing the lever closed can damage the processor and
socket.
CAUTION:
To avoid damage to th processor, do not touch the bottom of the processor, especially the contact
area.
CAUTION:
The pins on the processor socket are very fragile. Any damage to them may require replacing the
system board.
11. Close the processor retaining bracket, then secure the processor locking lever.
12. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate
before continuing.
13. Apply all the grease to the top of processor in the following pattern to ensure even distribution.
14.
CAUTION:
Do not overtighten the screws as this might damage the board, connectors, or screws and voids
the warranty of the system board.
Install the heatsink:
54
Removal and replacement procedures
a. Position the heatsink using the guide pin on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence.
15.
16.
17.
18.
19.
20.
Install the air baffle.
Install the access panel.
Return the server to an upright position.
Close and lock the tower bezel.
Connect the power cord to the power source and server.
Power on the server.
The server exists standby mode and applies full power to the system. The system power LED changes from
amber to green.
Replacing a 350W E1.0/E2.0 non-redundant power supply
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the power supply cables from the drive and the system board.
Remove the power supply:
a. Remove the four screws securing the power supply.
b. Press and hold the release tab on the inside panel of the chassis.
c. Push the power supply towards the front of the chassis and remove the component.
Replacing a 350W E1.0/E2.0 non-redundant power supply
55
To replace the component, reverse the removal procedure.
Replacing a redundant power supply assembly
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
Procedure
56
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the power supply.
8.
9.
Disconnect all power supply cables from the system board, drive cages, and devices.
Remove the EMI shield.
Replacing a redundant power supply assembly
10. Remove the redundant power supply backplane.
11. Remove the redundant power supply cage:
a. Remove the four screws securing the cage.
b. Press and hold the release tab on the inside panel of the chassis.
c. Push the cage towards the front of the chassis, then remove the component.
Removal and replacement procedures
57
To replace the component, reverse the removal procedure.
Replacing a system board
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and internal system components
to cool before touching them.
CAUTION:
To avoid ESD damage, when removing electrostatic-sensitive components from the failed system board,
place the components on a static-dissipating work surface or inside separate antistatic bags.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal or replacement procedure. Improper grounding can cause
electrostatic discharge.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
58
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove all expansion boards.
Remove all DIMMs.
Remove the front PCI fan.
Remove the system fan.
Remove the heatsink.
Remove the processor.
Disconnect all cables connected to the system board.
Remove the system board:
Replacing a system board
a. Remove the system board screws.
b. Lift the system board out of the chassis.
15. Install the new system board.
16. Install the processor. Use the notches on both sides of the processor to properly align it into the socket.
CAUTION:
Failure to completely open the processor locking lever prevents the processor from seating during
installation.
CAUTION:
THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid
damage to the system board, do not touch the processor or the processor socket contacts. Do not
tilt or slide the processor when lowering the processor into the socket.
Removal and replacement procedures
59
CAUTION:
Be sure to close the processor socket retaining bracket before closing the processor locking lever.
The lever should close without resistance. Forcing the lever closed can damage the processor and
socket.
17. Close the processor retaining bracket, then secure the processor locking lever.
18. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate
before continuing.
19. Apply all the grease to the top of processor in the following pattern to ensure even distribution.
60
Removal and replacement procedures
20.
CAUTION:
Do not overtighten the screws as this might damage the board, connectors, or screws and voids
the warranty of the system board.
Install the heatsink:
a. Position the heatsink using the guide pin on the processor backplate.
b. Tighten one pair of diagonally opposite screws halfway, then tighten the other pair of screws.
c. Finish the installation by completely tightening the screws in the same sequence.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
Install the processor socket cover on the failed system board.
Install the DIMMs.
Install the expansion boards.
Install the front PCI fan.
Install the system fan.
Install the air baffle.
Install the access panel.
Return the server to an upright position.
Close and lock the tower bezel.
Connect the power cord to the power source and server.
Power on the server.
After you replace the system board, you must re-enter the server serial number and product ID:
1. During the server startup sequence, press the F9 key to access UEFI System Utilities.
2. Select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options >
Advanced System ROM Options > Serial Number, then press the Enter key.
3. Enter the serial number and press the Enter key. The following message appears:
The serial number should only be modified by qualified service personnel.
4. To clear the warning, press the Enter key.
5. Enter the serial number and press the Enter key.
6. Select Product ID. The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service personnel. This value should
always match the Product ID located on the chassis.
7. Enter the product ID and press the Enter key.
8. To confirm exiting System Utilities, press the F10 key.
Removal and replacement procedures
61
The server will automatically reboot.
Replacing the system battery
WARNING:
The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery
that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and
burns exists. To reduce the risk of personal injury:
•
•
•
•
•
Do not attempt to recharge the battery.
Do not expose the battery to temperatures higher than 60°C (140°F).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
If the server no longer automatically displays the correct date and time, then replace the battery that
provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
Replace only with the spare designated for this product.
IMPORTANT:
Replacing the system board battery resets the system ROM to its default configuration. After replacing
the battery, reconfigure the system through RBSU.
Procedure
62
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Locate the battery on the system board.
Slightly push the metal tab, and then use the small flat-nose pliers to remove the system battery from its
socket.
9.
Slightly push the metal tab, then install the system battery in the socket.
Replacing the system battery
10.
11.
12.
13.
14.
15.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.
Trusted Platform Module
The TPM is not a customer-removable part.
CAUTION:
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact a Hewlett
Packard Enterprise authorized service provider for a replacement system board and TPM board.
Trusted Platform Module
63
Troubleshooting
Troubleshooting resources
The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
•
•
•
•
•
•
English
French
Spanish
German
Japanese
Simplified Chinese
The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
•
•
•
•
•
•
64
English
French
Spanish
German
Japanese
Simplified Chinese
Troubleshooting
Diagnostic tools
HPE iLO
iLO is a remote server management processor embedded on the system boards of HPE ProLiant and
Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO
management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers
remotely. iLO (Standard) comes preconfigured on HPE servers without an additional cost or license.
Features that enhance server administrator productivity are licensed. For more information, see the iLO
documentation on the Hewlett Packard Enterprise website.
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website .
Active Health System
The Active Health System monitors and records changes in the server hardware and system configuration.
The Active Health System provides:
•
•
•
•
Continuous health monitoring of over 1600 system parameters
Logging of all configuration changes
Consolidated health and service alerts with precise time stamps
Agentless monitoring that does not affect application performance
The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett
Packard Enterprise website. The Active Health System log can be downloaded manually from iLO 4 or
Intelligent Provisioning and sent to Hewlett Packard Enterprise.
For more information, see the following documents:
•
•
iLO User Guide on the Hewlett Packard Enterprise website
Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website
HPE ProLiant Pre-boot Health Summary
If the server will not start up, you can use iLO to display diagnostic information on an external monitor. This
feature is supported on servers that support external video and have a UID button or an SUV connector.
When power is available to the server but the server is not powered on, iLO runs on auxiliary power and can
take control of the server video adapter to display the HPE ProLiant Pre-boot Health Summary.
For additional information, see the following documents:
•
•
iLO 4 User Guide — See the Hewlett Packard Enterprise website.
ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting — See Troubleshooting resources.
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with one-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
•
•
From within HPE SIM
From within the UEFI System Utilities
From within the Embedded UEFI shell
Diagnostic tools
65
•
From within operating system-specific IML viewers:
•
•
◦ For Windows: IML Viewer
◦ For Linux: IML Viewer Application
From within the iLO web interface
From within Insight Diagnostics
HPE Insight Remote Support
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable
enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard
Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously
to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and
accurate resolution, based on your product’s service level. Notifications can be sent to your authorized
Hewlett Packard Enterprise Channel Partner for onsite service, if configured and available in your country.
For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and
BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is
available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard
Enterprise contractual support agreement.
HPE Insight Remote Support central connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a server or tower to communicate to Hewlett Packard
Enterprise through an Insight Remote Support centralized Hosting Device in your local environment. All
configuration and service event information is routed through the Hosting Device. This information can be
viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.
For more information, see Insight Remote Support Release Notes on the Hewlett Packard Enterprise
website.
HPE Insight Online direct connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a server or tower to communicate directly to Insight Online
without the need to set up an Insight Remote Support centralized Hosting Device in your local environment.
Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website.
Insight Online
HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central
connect or Insight Online direct connect, it automatically aggregates device health, asset, and support
information with contract and warranty information, and then secures it in a single, personalized dashboard
that is viewable from anywhere at any time. The dashboard organizes your IT and service data to help you
understand and respond to that information more quickly. With specific authorization from you, an authorized
Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see Insight Online User’s Guide on the Hewlett Packard
Enterprise website.
UEFI System Utilities
The UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform
a wide range of configuration activities, including:
66
HPE Insight Remote Support
•
•
•
•
•
•
•
Configuring system devices and installed options
Enabling and disabling system features
Displaying system information
Selecting the primary boot controller
Configuring memory options
Selecting a language
Launching other preboot environments such as the Embedded UEFI Shell and Intelligent Provisioning
For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard
Enterprise website.
To access mobile-ready online help for the UEFI System Utilities and UEFI Shell, scan the QR code at the
bottom of the screen. For on-screen help, press the F1 key.
Using UEFI System Utilities
To use the System Utilities, use the following keys.
Action
Key
Access System Utilities
F9 during server
POST
Navigate menus
Up and Down
arrows
Select items
Enter
Save selections
F10
Access Help for a highlighted configuration
option1
F1
1
Scan the QR code on the screen to access online help for the UEFI
System Utilities and UEFI Shell.
Default configuration settings are applied to the server at one of the following times:
•
•
Upon the first system power-up
After defaults have been restored
Default configuration settings are sufficient for typical server operations; however, you can modify
configuration settings as needed. The system prompts you for access to the UEFI System Utilities each time
the system is powered up.
Embedded Diagnostics option
The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM. The
Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including
processors, memory, drives, and other server components.
For more information on the Embedded Diagnostics option, see the UEFI System Utilities user guide for your
server on the Hewlett Packard Enterprise website.
iLO RESTful API support for UEFI
The ProLiant Gen9 servers include support for a UEFI-compliant System BIOS, along with UEFI System
Utilities and Embedded UEFI Shell preboot environments. ProLiant Gen9 servers also support configuring the
UEFI BIOS settings using the iLO RESTful API, a management interface that server management tools can
use to perform configuration, inventory, and monitoring of a ProLiant server. The iLO RESTful API uses basic
HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to submit or return JSON-formatted data with
iLO web server.
Using UEFI System Utilities
67
For more information about the iLO RESTful API and the RESTful Interface Tool, see the Hewlett Packard
Enterprise website.
Re-entering the server serial number and product ID
After you replace the system board, you must re-enter the server serial number and the product ID:
Procedure
1. During the server startup sequence, press the F9 key to access UEFI System Utilities.
2. Select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options >
Advanced System ROM Options > Serial Number, and then press the Enter key.
3. Enter the serial number and press the Enter key.
The following message appears:
The serial number should only be modified by qualified service personnel. This
value should always match the serial number located on the chassis.
4. To clear the warning, press the Enter key.
5. Enter the serial number and press the Enter key.
6. Select Product ID.
The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7. Enter the product ID and press the Enter key.
8. To confirm exiting System Utilities, press the F10 key.
The server automatically reboots.
Insight Diagnostics
The Insight Diagnostics is a proactive server management tool, available in both offline and online versions.
The tool provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server
installations, troubleshoot problems, and perform repair validation.
The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, boot the server using Intelligent Provisioning.
The Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the Hewlett Packard Enterprise website. The Insight
Diagnostics Online Edition is also available in the SPP.
HPE Smart Storage Administrator
The HPE SSA is a configuration and management tool for HPE Smart Array controllers. Starting with HPE
ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features.
The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA
Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are
available in only one format.
Some HPE SSA features include the following:
68
Re-entering the server serial number and product ID
•
•
•
Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID
or stripe size migration
Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab
For supported controllers, provides access to additional features.
For more information about HPE SSA, see the Hewlett Packard Enterprise website.
USB support
Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both port types support
installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but might run at lower speeds in specific
situations:
•
•
USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.
In UEFI Boot Mode, Hewlett Packard Enterprise provides legacy USB support in the preboot environment
before the operating system loading for USB 1.0, USB 2.0, and USB 3.0 speeds.
The pre-OS behavior and default operation of the USB ports is configurable in the UEFI System Utilities. For
more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard
Enterprise website.
External USB functionality
Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.
For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such
as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System
Management driver, also known as the Health Driver, is loaded. When the operating system is functioning
properly, the system periodically resets the timer. However, when the operating system fails, the timer expires
and restarts the server.
ASR increases server availability by restarting the server within a specified time after a system hang. You can
disable ASR from the System Management Homepage or through UEFI System Utilities.
USB support
69
Component identification
Front panel components
Item
Description
1
Media drive bays
2
USB 3.0 connectors
3
Drive cage bay
Front panel LEDs and buttons
70
Component identification
Item
Description
Status
1
UID button/LED 1
Solid blue = Activated
Flashing blue:
•
•
•
1 flash per second = Remote management or
firmware upgrade in progress
4 flashes per second = iLO manual soft
reboot sequence initiated
8 flashes per second = iLO manual hard
reboot sequence in progress
Off = Deactivated
2
Power On/Standby button and system power
LED 1
Solid green = System on
Flashing green (1 flash per second) = Performing
power on sequence
Solid amber = System in standby
Off = No power present 2
3
NIC status LED 1
Solid green = Link to network
Flashing green (1 flash per second) = Network
active
Off = No network activity
4
Health LED 1
Solid green = Normal
Flashing green (1 flash per second) = iLO is
rebooting
Flashing amber = System degraded 3
Flashing red = System critical 3
1
2
3
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "'Power Fault LEDs.'''
Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occured, or the power button cable is disconnected.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status. For more information, see "'Integrated Management Log."'
Front panel power fault LEDs
When all four front panel LEDs flash simultaneously, a power fault has occurred. The following table provides
a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers.
Subsystem
LED behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Table Continued
Front panel power fault LEDs
71
Subsystem
LED behavior
Removable HPE Flexible Smart Array controller/
Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
Rear panel components
Item
Description
1
Power supply
2
NIC connector 2
3
Kensington lock slot
4
Nic connector 1/ Shared iLO connector
5
PCIe slot 4, PCIe3 x16 (16,8,4,1), full-length*
6
PCIe slot 3, PCIe3 x4 (1), full-length*
7
PCIe slot 2, PCIe3 x4 (1), full-length*
8
PCIe slot 1, PCIe3 x8 (4,1), half-length*
9
USB 3.0 connectors
10
USB 2.0 connectors
11
Video connector
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
72
Rear panel components
Rear panel LEDs and buttons
Item
Description
Status
1
UID LED
Solid blue = Activated
Flashing blue:
•
•
•
1 flash per second = Remote management or
firmware upgrade in progress
4 flashes per second = iLO manual soft
reboot sequence initiated
8 flashes per second = iLO manual hard
reboot sequence in progress
Off = Deactivated
2
NIC link LED
Green = Network link
Off = No network link
3
NIC status LED
Solid green = Link to network
Flashing green = Network active
Off = No network activity
Rear panel LEDs and buttons
73
System board components
Item
Description
1
RPS connector
2
Processor
3
DIMM slots
4
System battery
5
Trusted platform module connector
6
24-power connector
7
Mini-SAS connector
8
SATA connector 5 (for M.2 SSD 1)
9
SATA connector 6 (for M.2 SSD 2)
10
Internal USB 2.0 connector(for tape drive)
11
Internal USB 2.0 connector
12
microSD card slot
13
Front PCI fan connector
14
Front panel USB connector
15
Front panel I/O connector
16
Front panel USB connector
17
Smart Storage Battery connector
18
Storage backup power connector
Table Continued
74
System board components
Item
Description
19
NMI header
20
PCIe slot 1 PCIe3 x8 (4,1), half-length*
21
System maintenance switch
22
PCIe slot2 PCIe3 x4 (1) full-length*
23
PCIe slot 3 PCIe3 x4 (1), full-length*
24
PCIe slot 4 PCIe3 x16 (16,8,4,1), full-length*
25
System fan connector
26
4-pin power connector
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
DIMM slot locations
The arrow points toward the front of the server.
DIMM slots are numbered 1 through 4. Letters are used for AMP mode DIMM ordering.
PCIe expansion slot definitions
Slot
Type
Length
Height
Connector link
width
Negotiable link
width
1
PCIe3
Half
Full
x8
4, 1
2
PCIe3
Full
Full
x4
1
3
PCIe3
Full
Full
x4
1
4
PCIe3
Full
Full
x16
16, 8, 4, 1
DIMM slot locations
75
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO security is enabled.
On = iLO security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system configuration as
invalid.
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When system maintenance switch S6 is set to the On position, the system is prepared to erase all system
configuration settings from both CMOS and NVRAM.
IMPORTANT:
Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HPE Dynamic Smart
Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS
Boot Mode.
CAUTION:
Clearing CMOS, NVRAM or both deletes configuration information. Be sure to configure the server
properly to prevent data loss.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
76
System maintenance switch
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•
•
Use the iLO Virtual NMI feature.
Short the NMI header.
For more information, see the Hewlett Packard Enterprise website.
Drive numbering
•
Four-bay LFF non-hot-plug drive numbering
•
Four-bay LFF hot-plug drive numbering
•
Eight-bay SFF hot-plug drive numbering
Drive numbering
77
Hot-plug drive definitions
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or
requires an update.
Rotating green
Drive activity.
Off
No drive activity.
Solid white
Do not remove the drive. Removing the drive
causes one or more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive
to fail.
Solid green
The drive is a member of one or more logical
drives.
Flashing green
The drive is rebuilding or performing a RAID
migration, strip size migration, capacity expansion,
or logical drive extension, or is erasing.
2
3
4
Activity ring
Do not remove
Drive status
Table Continued
78
Hot-plug drive definitions
Item
LED
Status
Definition
Flashing amber/green
The drive is a member of one or more logical
drives and predicts the drive will fail.
Flashing amber
The drive is not configured and predicts the drive
will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
The blue Locate LED is behind the release lever and is visible when illuminated.
IMPORTANT:
The Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in
Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board MiniSAS connectors operate in AHCI or Legacy mode. Under this condition:
•
•
The drives cannot be a part of a hardware RAID or a logical drive.
The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to enable or disable the
B140i controller (System Configuration, BIOS/Platform Configuration (RBSU), System Options, SATA
Controller Options, Embedded SATA Configuration).
Fan locations
Fan number
Fan type
1
System fan
2
Front PCI fan (optional)
Fan locations
79
Cabling
Cabling overview
This section provides guidelines to help make informed decisions about cabling the server and hardware
options to optimize performance.
For information on cabling peripheral components, see the white paper on high-density deployment at the
Hewlett Packard Enterprise website.
CAUTION:
When routing cables, always be sure that the cables are not in a position where they can be pinched or
crimped.
Front I/O module cabling
80
Item
Description
1
Front I/O cable
2
Front USB cable
3
Front USB cable
4
Ambient temperature sensor cable (shared connector with front I/O cable)
Cabling
System fan cabling
Front PCI fan option cabling
Slim optical disk drive option cabling
•
Slim optical disk drive to 350W non-redundant power supply
System fan cabling
81
•
Item
Description
1
Optical disk drive power cable
2
SATA cable
3
4-pin power cable to 4-pin power supply extension cable
Slim optical disk drive to redundant power supply
Item
Description
1
Optical disk drive power cable
2
SATA cable
3
4-pin power cable to 4-pin power supply extension cable
Power supply cabling
82
Power supply cabling
HPE 350W (E-star 1.0/2.0) non-hot-plug power supply cabling
•
•
Four-bay LFF non-hot-plug drive configuration
Item
Description
1
8-pin drive power cable
2
Non-hot-plug drive power cable
3
4-pin power cable
4
24-pin power cable
Four-bay LFF hot-plug drive configuration
HPE 350W (E-star 1.0/2.0) non-hot-plug power supply cabling
83
•
Item
Description
1
8-pin drive power cable
2
4-pin power cable
3
24-pin power cable
Eight-bay SFF hot-plug drive configuration
Item
Description
1
8-pin drive power cable
2
4-pin power cable
3
24-pin power cable
Redundant power supply cabling
•
84
Four-bay LFF non-hot-plug drive configuration
Redundant power supply cabling
•
•
Item
Description
1
24-pin power supply cable
2
4-pin power supply cable
3
RPS sideband signal cable
4
10-pin to 8-pin power supply cable
Four-bay LFF hot-plug drive configuration
Item
Description
1
24-pin power supply cable
2
4-pin power supply cable
3
RPS sideband signal cable
4
10-pin to 8-pin power supply cable
Eight-bay SFF hot-plug drive configuration
Cabling
85
Item
Description
1
24-pin power supply cable
2
4-pin power supply cable
3
RPS sideband signal cable
4
10-pin to 8-pin power supply cable
FBWC option cabling
Smart Storage Battery option cabling
86
FBWC option cabling
M.2 SSD option cabling
Item
Description
1
M.2 SSD 1 SATA cable
2
M.2 SSD 2 SATA cable
Storage cabling
Drive enablement option cabling
•
Drive enablement option to 350W non-hot-plug power supply
M.2 SSD option cabling
87
•
Item
Description
1
SATA cable
2
Drive power cable
Drive enablement option to redundant power supply
Item
Description
1
SATA cable
2
Drive power cable
Tape drive option cabling
•
88
Tape drive option to 350W non-redundant power supply
Tape drive option cabling
•
Item
Description
1
USB cable
2
Drive power cable
3
Power extension cable
4
Power supply cable
Tape drive option to redundant power supply
Item
Description
1
USB cable
2
Drive power cable
3
Power supply cable
Four-bay LFF non-hot-plug drive cage cabling
Four-bay LFF non-hot-plug drive cage cabling
89
Item
Description
1
Power cable
2
10-pin to 8-pin power extension cable
3
Mini-SAS cable
Four-bay LFF hot-plug drive cage option cabling
Item
Description
1
Mini-SAS cable
2
Power cable
Eight-bay SFF hot-plug drive cage option cabling
•
90
Eight-bay SFF hot-plug drive cage cabling to system board (supports up to 4 drives)
Four-bay LFF hot-plug drive cage option cabling
•
•
Item
Description
1
SATA cable
2
Drive power cable
Eight-bay SFF hot-plug drive cage cabling to Smart Array controller (supports up to 8 drives)
Item
Description
1
Mini-SAS Y-cable
2
Power cable
Eight-bay SFF hot-plug drive cage cabling to Host Bust Adapter (supports up to 8 drives)
Cabling
91
92
Item
Description
1
Mini-SAS cable
2
Power cable
3
Mini-SAS cable
Cabling
Specifications
Environmental specifications
Specification
Value
Temperature range*
Operating
10° C to 35° C (50° F to 95° F)
Nonoperating
-30° C to 60° C (-22° F to 140° F)
Relative humidity (noncondensing)
Operating, maximum wet bulb temperature of 28°C
(82.4°F)
10% to 90%
Nonoperating, maximum wet bulb temperature of
38.7°C (101.7°F)
5% to 95%
* All temperature ratings shown are for sea level. An altitude derating of 1.0° per 304.8 m (1.8°F per 1000 ft)
to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
Server specifications
Specification
Value
Height
36.83 cm (14.50 in)
Depth
47.50 cm (18.70 in)
Width
17.50 cm (6.89 in)
Weight (full load, approximate values)
—
Four-bay LFF non-hot-plug drive model
13.1 kg (28.82 lb)
Four-bay LFF hot-plug drive model
13.6 kg (29.92 lb)
Eight-bay SFF hot-plug drive model
12.4 kg (27.28 lb)
Power supply specifications
Depending on installed options, the server is configured with one of the following power supplies:
•
•
•
HPE 350W non-hot-plug power supply (E-star 1.0)
HPE 350W non-hot-plug power supply (E-star 2.0)
HPE 460 W CS Gold hot-plug power supply (92% efficiency)
This power input module is only supported when the two-bay redundant power supply assembly option is
installed.
CAUTION:
Check the system and power supply input ratings before powering up the server.
For detailed power supply specifications, see th QuickSpecs on the Hewlett Packard Enterprise website.
Specifications
93
HPE 350 W Power Supply (E-star 1.0)
Specification
Value
Input requirements
—
Rated input voltage
100 V AC to 240 V AC
Rated input frequency
47 Hz to 63 Hz
Rated input current
6 A to 3 A
Rated input power
427 W at 115 V AC input
427 W at 240 V AC input
Efficiency
No less than 82% at 100% load
No less than 85% at 50% load
No less than 82% at 20% load
Power supply output
—
Rated steady-state power
350 W at 115 V AC input
350 W at 230 V AC input
Maximum peak power
350 W at 115 V AC input
350 W at 230 V AC input
Rated output power
350 W
HPE 350W non-hot-plug power supply (E-star 2.0)
Specification
Value
Input requirements
—
Rated input voltage
100 V AC to 240 V AC
Rated input frequency
47 Hz to 63 Hz
Rated input current
5 A to 2.5 A
Rated input power
412 W at 115 V AC input
412 W at 230 V AC input
Efficiency
No less than 85% at 100% load
No less than 88% at 50% load
No less than 85% at 20% load
Power supply output
—
Rated steady-state power
350 W at 115 V AC input
350 W at 230 V AC input
Table Continued
94
HPE 350 W Power Supply (E-star 1.0)
Specification
Value
Maximum peak power
350 W at 115 V AC input
350 W at 230 V AC input
Rated output power
350 W
HPE 460W CS Gold hot-plug power supply
Specification
Value
Input requirements
—
Rated input voltage
100 V AC to 240 V AC
Rated input frequency
50 Hz to 60 Hz
Rated input current
6 A to 3 A
Rated input power
526 W at 115 V AC input
523 W at 230 V AC input
Efficiency
No less than 87.5% at 100% load
No less than 89.5% at 50% load
No less than 87.5% at 20% load
Power supply output
—
Rated steady-state power
460 W at 100 V to120 V AC input
460 W at 200 V to 240 V AC input
Maximum peak power
460 W at 100 V to120 V AC input
460 W at 200 V to 240 V AC input
Rated output power
460 W
HPE 460W CS Gold hot-plug power supply
95
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
•
http://www.hpe.com/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:
http://www.hpe.com/support/hpesc
Information to collect
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing updates
•
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
•
•
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
To subscribe to eNewsletters and alerts:
www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard
Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR
part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
96
Support and other resources
Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will
determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced service: Supported products list
www.hpe.com/services/proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted
Websites
General websites
Hewlett Packard Enterprise Information Library
www.hpe.com/info/EIL
Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
www.hpe.com/storage/spock
Storage white papers and analyst reports
www.hpe.com/storage/whitepapers
For additional websites, see Support and other resources.
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
([email protected]). When submitting your feedback, include the document title, part number, edition,
and publication date located on the front cover of the document. For online help content, include the product
name, product version, help edition, and publication date located on the legal notices page.
Remote support
97
Acronyms and abbreviations
ABEND
abnormal end
ACU
Array Configuration Utility
AMP
Advanced Memory Protection
API
application program interface
ASHRAE
American Society of Heating, Refrigerating and Air-Conditioning Engineers
ASR
Automatic Server Recovery
AWG
American wire gauge
CAS
column address strobe
CSA
Canadian Standards Association
CSR
Customer Self Repair
DDR3
ouble data rate-3
DDR4
double data rate-4
FAT
file allocation table
FBWC
flash-backed write cache
HBA
host bus adapter
HPE SIM
HPE Systems Insight Manager
HPE SSA
HPE Smart Storage Administrator
98
Acronyms and abbreviations
IEC
International Electrotechnical Commission
iLO
Integrated Lights-Out
IML
Integrated Management Log
ISO
International Organization for Standardization
JBOD
just a bunch of disks
JSON
JavaScript Object Notation
LFF
large form factor
LOM
Lights-Out Management
LRDIMM
load reduced dual in-line memory module
NAND
Not AND
NMI
nonmaskable interrupt
NVDIMM
non-volatile dual in-line memory module
NVRAM
nonvolatile memory
OA
Onboard Administrator
PCIe
Peripheral Component Interconnect Express
PDU
power distribution unit
POST
Power-On Self-Test
QR code
quick response code
Acronyms and abbreviations
99
RBSU
ROM-Based Setup Utility
RDIMM
registered dual in-line memory module
REST
representational state transfer
RoHS
Restriction of Hazardous Substances
SAS
serial attached SCSI
SATA
serial ATA
SD
Secure Digital
SELV
separated extra low voltage
SFF
small form factor
SPP
Service Pack for ProLiant
SSD
solid-state device
STD
standard (DIMM voltage)
TMRA
recommended ambient operating temperature
TNV
telephone network voltage
TPM
Trusted Platform Module
UEFI
Unified Extensible Firmware Interface
UID
unit identification
VC
Virtual Connect
100
Acronyms and abbreviations
VCA
Version Control Agent
VCRM
Version Control Repository Manager
Acronyms and abbreviations
101