Owner`s Manual
Owner’s Manual
Welcome to the ElliptiGO® Family,
Thank you for purchasing an ElliptiGO bicycle. We have spent countless hours developing this fitness device and believe
it to be the best form of low-impact exercise available. We hope you enjoy many years of healthy exercise and fun while
riding it.
As you will see throughout this owner’s manual, we value your safety. We have designed your bike to be a safe, fun
and effective workout system. However, it is not a toy. Your ElliptiGO bike is an advanced piece of fitness equipment
designed to be used for exercise by responsible riders. Improper use of this tool can result in destruction of property,
serious injury, maiming, or death. For your safety, before your first ride you should read the entire owner’s manual and
pay particular attention to Chapters 2 and 3. This information is essential for understanding how to safely use and enjoy
your machine. Although many of the components may look familiar to you, an ElliptiGO bike is very different from any
other piece of fitness equipment or vehicle you may have used in the past. As a result, it is VERY IMPORTANT that you
read and understand the information in this manual before riding it. Doing so could save your life.
In addition, we have safety and maintenance videos and information posted in the customer section of our website at
www.elliptigo.com/support.html. If you have any questions or concerns, especially about how to safely use your ElliptiGO
product, please contact us at any time at service@elliptigo.com.
Happy riding,
Brent and Bryan
ElliptiGO Co-Founders
Owner’s Manual
Table of Contents
CHAPTER 1: IMPORTANT NOTIFICATIONS
CHAPTER 2: PRODUCT FAMILIARIZATION
General Overview
Terminology and Component Overview
Proper Handling & Carrying Procedure
Kickstand Operation
Quick Release Clamping Systems
Steering Columns
Brakes
Gearing Systems
Chain Tension
Wheels, Tires and Tubes
Chain Keeper
CHAPTER 3: RIDING
Basic Cycling Safety
Adjusting the Fit
Pre-Ride Safety Checklist
Familiarization Ride
Normal Riding
Climbing and Descending Hills
Riding in Adverse Conditions
Competitive and Group Riding
Stationary Trainers
CHAPTER 4: SERVICE AND MAINTENANCE
Servicing ElliptiGO Products
Maintenance Chart
What Happens if I Damage My ElliptiGO Cycle?
How Long Will My Bike Last?
Torque Requirements for Screws
and Fasteners
Satisfaction Guarantee and
Limited Warranty
IMPORTANT:
This owner’s manual contains information regarding your components and how to do basic maintenance and service
on your ElliptiGO® cycle. However, it is not intended to be a substitute for having your product serviced by a professional
bicycle mechanic. YOU SHOULD HAVE YOUR ELLIPTIGO BIKE ASSEMBLED, MAINTAINED AND SERVICED BY A
PROFESSIONAL BICYCLE MECHANIC.
Owner’s Manual
CHAPTER 1: Important Notifications
DO NOT SKIP THIS SECTION!
Like running and cycling, riding an ElliptiGO® elliptical
bicycle involves a real risk of serious injury, maiming and
death. Each time you ride your ElliptiGO cycle, you are
assuming this risk. We cannot stress enough how important
it is to wear a helmet and proper clothing, know and follow
the rules of the road, ensure your bike is in good working
order before and during your ride, and to use caution when
riding. To help minimize your risk of injury when riding your
elliptical bicycle it is critical that you read and understand
the contents of this manual and become familiar with
operating and maintaining your bike before you head out
on the road.*
To highlight some of the most important safety concerns,
this manual contains many “Warnings”, “Cautions” and
“Alerts” which are set out conspicuously in the manual.
Safety Warning
The following symbol:
WARNING! (the safety designator
together with the word WARNING!), calls attention to a
potential hazard that, if not properly addressed or avoided,
could cause serious injury or death.
Safety Caution
The following symbol:
CAUTION! (the safety designator
together with the word CAUTION!), calls attention to a
potential hazard that, if not properly addressed or avoided,
could cause property damage or an injury.
Damage Alert
The designation ALERT! calls attention to a situation
which, if not properly addressed or avoided, could cause
serious damage to your ElliptiGO bike and/or void your
warranty.
As you will see, most of the Safety Warnings and Cautions
contained in this manual relate to conditions that could
result in the rider losing control of the ElliptiGO bike and
suffering a fall. Every fall, regardless of the associated
speed or cause, can result in serious injury or death for the
rider, and injury to bystanders and property. As a result, a
warning that indicates the rider may lose control and fall if
a situation is not properly addressed or avoided may not
also state that the resulting fall can cause serious injury
or death. You should understand that this fact is always
implied by the possibility of falling.
* No manual can address all of the potentially hazardous
situations that could arise when riding a bike. As a result,
we cannot provide guidance on how to safely ride the
ElliptiGO bike in every circumstance. There are many
unpredictable and unavoidable risks that are inherent
in the sport of cycling. By choosing to ride a bike, you
are voluntarily exposing yourself to these risks and are
responsible for that choice.
Owner’s Manual
CHAPTER 2: Product Familiarization
General Overview
The ElliptiGO® elliptical bicycle is a completely new kind
of exercise device and performs differently from other
machines you may have used in the past. If you treat it
with respect, keep it maintained, and use it as intended,
your ElliptiGO bike should provide you with many years
of enjoyable outdoor exercise. Before your first ride, you
should read this manual in its entirety and get clarity on
all aspects of the bike’s performance, function, or design
that you do not understand. You should also consult
your physician prior to beginning any exercise plan,
including exercising on your ElliptiGO bike, to ensure that
you are healthy enough for such exercise. You can reach
our customer service department to get any questions
answered by sending an email to: service@elliptigo.com.
Intended Use
ElliptiGO bikes are intended to be used on paved surfaces
by individuals weighing less than 250 pounds
for the purpose of enjoying outdoor exercise.
The use of an ElliptiGO elliptical cycle in any other manner
is improper and falls outside of the scope of what the
product was designed to do.
WARNING! ELLIPTIGO ELLIPTICAL BICYCLES ARE
NOT TOYS AND ARE NOT DESIGNED FOR USE BY
CHILDREN. The ElliptiGO bike does not meet the safety
requirements for use by children, nor is it configured
for use by children. Because it lacks the safety features
required for children’s products, children can be
seriously injured or killed while using the ElliptiGO
bike. Consequently, DO NOT LET CHILDREN USE YOUR
ElliptiGO BIKE. If you purchased your ElliptiGO product
for a minor child, please contact ElliptiGO Inc. for a full
refund immediately.
For use on Paved Surfaces
Our products have been optimized for riding on paved
surfaces and there are certain aspects of our elliptical
cycles that pose a risk to the rider if they are ridden
“off-road” or on unpaved surfaces (including gravel, sand,
or dirt). For example, the ElliptiGO bike’s tires are not
designed to be taken onto surfaces other than paved
roads and will have degraded stopping and maneuvering
abilities in those conditions. Similarly, for bikes with guide
track systems, those systems must be kept free from debris
to function properly. Riding on unpaved roads drastically
increases the likelihood of getting debris into the track
system which can damage the track system or cause the
rider to lose control and suffer a fall. As a result, riding
on unpaved roads falls outside the intended use of the
ElliptiGO and could void your warranty.
Weight Restrictions
ElliptiGO bikes have a gross weight limit of 250 pounds for
the rider and all accessories. By limiting the gross weight
of the rider and accessories to 250 pounds combined, we
have been able to create an affordable exercise device
that delivers a high-performance fitness experience. This
Owner’s Manual
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weight limit was relied upon for every aspect of the design,
from the components we selected, to the frame materials
and configuration, to the thickness of the drive arms and
steering column. Riders weighing more than 250 pounds
fully-laden can subject the elliptical cycle to loads that
exceed those to which we have tested our products. This
could result in catastrophic failure of key components
during regular riding.
rider and accessories weight that exceeds 250 pounds or
stunt, trick, or off-road riding, can cause a catastrophic
failure of one or more components and result in the rider
suffering a serious injury or being killed. DO NOT ENGAGE
IN THESE OR OTHER ABUSIVE ACTIVITIES.
In addition, even if the product does not appear to be
damaged by a rider who weighs more than 250 pounds,
the fatigue and stress caused by such a rider could greatly
diminish the lifespan of many of the components we use.
As a result, allowing your elliptical bike to be ridden by
someone who exceeds 250 pounds voids your warranty
and could result in a catastrophic failure of one or more
components causing a rider to suffer a fall and be injured.
The Purpose of an ElliptiGO Elliptical Cycle
The purpose of an ElliptiGO elliptical cycle is to deliver a
fun, low-impact, outdoor exercise experience. It is not to be
used for trick riding and should never be used for stunts,
jumps, wheelies, or other abusive maneuvers.
These will dramatically reduce its service life and
could cause a catastrophic failure of one or more of its
components, causing the rider to suffer significant injuries
or death from a resulting fall.
WARNING! THE ELLIPTIGO BIKE HAS REAL
LIMITATIONS IN WHAT IT CAN SUSTAIN. Misusing the
bike can be extremely dangerous and void your warranty.
Improper use of the bike, including riding with a combined
Owner’s Manual
Terminology & Component Overview
3C and 8C Models
The picture below gives an overview of the components which make up the
ElliptiGO® 3C and 8C products. These names will be referred to throughout the
owner’s manual.
1
FRAME
2
PRELOAD COLLAR
5
6
4
7
8
3 STEERING COLUMN
4 STEM
5 SHIFTER
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6 GRIP
7
HANDLEBAR
9
3
8 BRAKE LEVERS
9 CONTROL CABLES
10 FRONT BRAKES
11 FORK
21
12 FRONT WHEEL
13 TIRE
22
23
1
24
25
2
20
14 FRONT QUICK RELEASE
10
15 KICKSTAND
11
16 REAR BRAKE
17 REAR WHEEL
18 INTERNALLY GEARED HUB
19 CHAIN
20 CRANK ARM
21 CHAINRING GUARD
19
12
18
13
22 CHAINRING
23 DRIVE ARM AXLE
24 DRIVE ARM
25 FOOT PLATFORM
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16
14
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Owner’s Manual
Terminology & Component Overview
8S and 11R Models
The picture below gives an overview of the components which make up the
ElliptiGO® 8S and 11R models. These names will be referred to throughout the
owner’s manual.
5
1
6
7
FRAME
2 FOLDING STEERING COLUMN
8
4
3 STEERING EXTENDER
4 STEM
5 SHIFTER
3
6 GRIP
9
7 HANDLEBAR
8 BRAKE LEVERS
2
9 CONTROL CABLES
10 FRONT BRAKES
11 FORK
21
12 FRONT WHEEL
22
24
23
1
20
13 TIRE
10
14 FRONT QUICK RELEASE
15 KICKSTAND
11
16 REAR BRAKE
17 REAR WHEEL
18 INTERNALLY GEARED HUB
19 CHAIN
20 CRANK ARM
12
19
18
13
21 CHAINRING GUARD
22 CHAINRING
23 DRIVE ARM AXLE
24 DRIVE ARM
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14
16
15
Owner’s Manual
Terminology & Component Overview
ElliptiGO Arc Model
The picture below gives an overview of the components which make up the
ElliptiGO Arc product. These names will be referred to throughout the
owner’s manual.
1 FRAME
26 CHAIN KEEPER
2 PRELOAD COLLAR
27 CRANK ARM
3 STEERING EXTENDER
28 FOOT PLATFORM
4 STEM
29 TOE CAGE (OPTIONAL ACCESSORY)
5
6
7
4
8
5 GRIP
9
6 HANDLEBAR
1
7 SHIFTER
8 BRAKE LEVERS
28
9 CONTROL CABLES
10 FRONT BRAKE
29
2
27
11 FRONT WHEEL QUICK RELEASE
24
12 FRONT WHEEL
13 TIRE
14 SWING ARM
3
25
26
10
23
13
15 DRIVE ARM
16 FOOT PLATFORM ASSEMBLY
17 CHAINRING GUARD
11
18 CHAINRING
19 CHAIN
20 REAR DERAILLEUR
21 CASSETTE
22
22 REAR WHEEL
17
23 REAR TIRE
24 REAR QUICK RELEASE
25 KICKSTAND (HIDDEN)
18
20
21
16
14
15
12
19
Owner’s Manual
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Proper Handling and Carrying Procedure
C-Series and Models 8S and 11R
Picture 1 to the right demonstrates the proper method
for handling, lifting or carrying your ElliptiGO® C-Series,
8S or 11R elliptical bike. The machine should be handled
with one hand on the frame member which goes over
the top of the rear wheel and the other hand on the
steering column.
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Picture 2 demonstrates an improper handling method
which could result in bodily injury to the user.
CAUTION! The ElliptiGO bike should never be picked
up by any of the moving mechanism components such
as the drive arms, crank arms, chain, chain ring or rear
wheel. Doing so could cause your hand, wrist or arm
to get pinched by the mechanism potentially causing a
significant injury.
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Owner’s Manual
ElliptiGO® Arc Handling
Picture 1 to the right demonstrates the proper
method for handling, lifting or carrying your
ElliptiGO Arc. The machine should be handled with
one hand on the frame and the other hand on the
steering column.
Picture 2 demonstrates an improper handling
method which could result in bodily injury to the
user.
CAUTION! The ElliptiGO bike should never
be picked up by any of the moving mechanism
components such as the drive arms, crank arms,
chain, chain ring or rear wheel. Doing so could
cause your hand, wrist or arm to get pinched by the
mechanism potentially causing a significant injury.
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Owner’s Manual
Kickstand Operation
C-Series and Models 8S and 11R
These ElliptiGO® products are equipped with a very
stable double leg kickstand. To operate the kickstand,
follow these steps:
1. Retracting the Kickstand - To retract the kickstand grab the steering column with one hand and the frame member which goes over the top of the wheel with the other hand. Lift the back of the frame while kicking the kickstand in the rearward direction.
2.Extending the Kickstand - To extend the kickstand grab the steering column with one hand and the frame member which goes over the top of the wheel with the other hand. Lift the back of the frame while kicking the kickstand in the forward direction.
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2
ALERT! Do not stand on bike with the kickstand
extended. Standing on the bike with the kickstand
extended can cause a fall or damage your frame and
kickstand, voiding your warranty.
Owner’s Manual
ElliptiGO® Arc Kickstand
The ElliptiGO Arc is equipped with a single-leg
kickstand. To operate the kickstand, follow these steps:
1. Retracting the Kickstand - To retract the kickstand, stand on the side closest to the kickstand. Grab the steering column with one hand and lean the bike away from you so that the kickstand no longer touches the ground. Then sweep the kickstand backwards with your foot, ensuring that it fully seats into the riding position, approximately horizontal with the ground.
2. Extending the Kickstand - To extend the kickstand, stand on the side closest to the kickstand. Grab the steering column with one hand, lean the bike slightly away from you and kick the kickstand down and forward.
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2
ALERT! Do not stand on bike with the kickstand
extended. Standing on the bike with the kickstand
extended can cause a fall or damage your frame and
kickstand, voiding your warranty.
Owner’s Manual
Quick Release Clamping Systems
Your ElliptiGO® elliptical cycle comes equipped with quick
release clamping systems on the front wheel, the steering
column and, on some models, the rear wheel. These are
critical parts of any elliptical cycle and riding with an
improperly adjusted quick release is very dangerous. You
must understand how to use the quick release systems
correctly to be able to operate your bike safely.
Quick release clamping systems can generate a significant
amount of clamping force when used correctly. This force
is needed to keep your wheels attached to the frame and
your steering column locked in place while riding. If a
wheel detaches or your steering column collapses while
riding you will likely fall and suffer a serious injury.
Each quick release clamping system has three parts – a
lever on one end, a nut on the other end, and a skewer in
the middle. If properly adjusted, closing the lever generates
a clamping force by pushing against the surface closest to
the lever while simultaneously pulling against the surface
nearest the nut. The lever has a cam-action system which
can generate significantly more clamping force than using
the lever or nut in a screw-like fashion can. The ideal
clamping force for a quick release system on a bicycle is
more than a typical person can generate using the lever
as a screw, so it is important that you use the cam-action
lever to operate all quick release systems.
loose or detach from the bike. Any of these situations
could cause the rider to lose control of the elliptical cycle
and suffer a serious injury or be killed. IT IS CRITICAL
THAT YOU UNDERSTAND HOW TO OPERATE THE QUICK
RELEASE LEVERS AND THAT YOU CHECK THE SECURITY
OF ALL QUICK RELEASE LEVERS BEFORE EVERY RIDE.
Left: Location of quick
release lever on front wheel.
Below: Locations of quick
release levers on steering
columns.
WARNING! An improperly adjusted quick release lever
can allow the steering extender to unexpectedly collapse
or be removed from the bike or enable a wheel to become
Owner’s Manual
Adjusting the Quick Release Mechanism
The amount of clamping force for the quick release is
controlled by the tension nut.
To increase the clamping force, turn the tension nut
clockwise while holding cam lever fixed with the other
hand.
If there is too little clamping force, tighten the nut
one-quarter turn and try clamping again. Repeat this
until closing the lever requires grabbing the fork, frame or
steering extender and leaves a mark in your hand. If there
is too much clamping force, loosen the nut one-quarter
turn and try clamping again. Repeat this until closing the
lever requires grabbing the fork, frame or steering
extender and the lever leaves a clear mark in your hand.
To decrease clamping force, turn the tension nut
counter-clockwise while holding cam lever fixed with the
other hand.
A QUARTER TURN OF THE TENSION ADJUSTING
NUT CAN MEAN THE DIFFERENCE BETWEEN A SAFE
CLAMPING FORCE AND AN UNSAFE CLAMPING FORCE.
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To check the clamping force, attempt to close the quick
release lever. If you can close the quick release lever
completely without using the fork, frame, or steering
extender for leverage, and the lever closes without leaving
a visible impression in your hand, then the quick release
does not have enough clamping force. If, while using one
hand on the fork, steering extender or frame for leverage,
you cannot completely close the lever with the other hand,
then the quick release has too much clamping force.
Owner’s Manual
Steering Columns
C-Series and Arc models come equipped with a non-folding
steering column. 8S and 11R models come equipped with a
folding steering column. All steering columns have a storage
position and a riding position that can be adjusted vertically to
accommodate a wide range of riders.
Non-Folding Steering Column – Models 3C,
8C and Arc Model
The non-folding steering column consists of the
following components:
1. The base
2. The steering extender quick release
3. The safety index pin
4. The steering extender
4
2
3
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Owner’s Manual
The Riding Position
When in the riding position, the steering extender is
inserted to the correct depth in the base, the safety pin is
fully inserted into the selected hole and the quick release
lever is firmly closed. The correct depth is reached when
the handlebar height is the most comfortable for the rider
when riding and the “MAX EXTENSION” line is not visible
above the base. This height is usually set so that the rider
stands tall when riding with little to no weight on his/her
hands or wrists.
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3
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To place the non-folding steering column into the riding
position, follow these steps:
1.
2.
3.
4.
5.
Place the bike on the kickstand.
Open the steering extender quick release.
Line up the safety groove on the side of the steering extender with the notch in the base and ensure that the control cables are in front of the steering column and
not twisted around the steering extender.
Insert the steering extender into the base until it gently seats against the safety index pin.
Pull out the safety index pin with one hand and hold it while further inserting the steering extender into the base under until the desired handlebar height is reached. Ensure that the “MAX EXTENSION” line on the steering extender is not visible above the base.
WARNING! ENSURE THAT THE “MAX EXTENSION” LINE
ON THE STEERING EXTENDER IS BELOW THE TOP OF THE
BASE! Riding while the “MAX EXTENSION” line is above the
base could result in the steering extender breaking during
operation or being pulled out of the base, causing a fall.
Never use an ElliptiGO product with the “MAX EXTENSION”
line visible above the base.
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Owner’s Manual
6.
Release the safety index pin and make fine movements on the steering extender until the pin aligns with the correct hole on the steering extender and springs completely back into place. Ensure that no red marks are visible on the pin.
WARNING! THE SAFETY INDEX PIN
SHOULD BE FULLY SEATED SO THAT NO RED
MARKINGS ARE VISIBLE ONCE THE STEERING
HEIGHT IS SET. Failure to fully seat the
index pin could result in the steering column
collapsing during operation. This would likely
cause the rider to lose control and fall.
7.
Secure the steering extender quick release lever by grasping the steering extender for leverage and using enough force to leave an impression on your hand. See the Quick Release Clamping System section for details on closing quick release levers.
6
NO! Do not
exceed MAX
EXTENSION
line!
7
WARNING! Securing the quick release
properly is critically important. Failure to do so
could result in the steering extender collapsing
or being removed unexpectedly while riding,
causing the rider to fall. Make sure to follow
the instructions set out in the Quick Release
Clamping Systems section when closing a quick
release lever.
Owner’s Manual
The Storage Position
To place the non-folding steering column
into the storage position, follow these
steps:
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2
1. Open the steering extender quick release.
2.Pull and hold out the safety index pin with one hand while removing the steering extender from the base collar with the other hand.
3.The extender, stem, and handlebar assembly can now be placed securely near the ElliptiGO® bike
for storage.
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Owner’s Manual
Folding Steering Column - Models 8S and 11R
8S and 11R model ElliptiGO bikes come equipped with a
steering column that telescopes to adjust the height of the
riding position and folds for the storage position. The folding
steering column consists of the following components:
1.
2.
3.
4.
5.
6.
The
The
The
The
The
The
base
collar
column
steering extender
steering extender quick release
steering collar quick releases
4
5
3
6
2
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Owner’s Manual
The Riding Position
When in the riding position, the column extends vertically up from the
base, the steering extender is set to the correct depth in the column,
the bottom of the collar is flush with the top flange of the base and set
to the “LOCK” position, and all quick release levers are firmly closed.
The correct steering extender depth is reached when the handlebar
height is the most comfortable for the rider when riding and the “MAX
EXTENSION” line is not visible above the base. This height is usually set
so that the rider stands tall when riding with little to no weight on his/
her hands or wrists.
To place the folding steering column into the riding position,
follow these steps:
1.
2.
3.
4.
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3
Place the bike on the kickstand.
Open both collar quick releases.
Slide the collar towards the handlebars along the steering column to clear the pivot.
Lift the steering column up into the vertical position so that it is in-line with the base.
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5.
6.
Rotate the collar so that the arrow aligns with the “OPEN” marking on the right side of the steering base.
Slide the collar down over the pivot until the bottom of the collar sits flush on the flange of the base.
WARNING! ENSURE THAT THERE IS NO GAP BETWEEN
THE BOTTOM OF THE COLLAR AND THE STEERING BASE
FLANGE! Allowing a gap between the collar and the base
could result in the collar rising above the pivot during a ride
and the entire steering column collapsing unexpectedly. This
would likely result in the rider losing control and suffering
serious injuries from an ensuing fall.
7.
8.
9.
5
6
NO GAP
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8
Rotate the collar clockwise until the arrow on the collar aligns with the “LOCK” marking on the back of the steering column base.
Close both collar quick releases to lock the collar onto the steering column. The force applied to closing the lever should leave an imprint in your hand. See the section on Quick Release Clamping Systems above for details.
Open the steering extender quick release.
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Owner’s Manual
10. Slide the extender until the handlebars are at a desired riding position. Ensure that the “MAX EXTENSION” line on the steering extender is not visible above the base.
10
Do not
exceed MAX
EXTENSION
line.
WARNING! ENSURE THAT THE “MAX EXTENSION” LINE ON THE
STEERING EXTENDER IS BELOW THE TOP OF THE BASE! Riding
while the “MAX EXTENSION” line is above the base could result in
the steering extender breaking during operation or being pulled out
of the base, causing a fall. Never use an ElliptiGO product with the
“MAX EXTENSION” line visible above the base.
11. Close the steering extender quick release lever firmly, using the steering column for leverage. The force applied to closing the lever should leave an imprint in your hand. See the section on Quick Release Clamping Systems above for details.
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WARNING! Securing the quick releases properly is critically
important. Failure to do so could result in the steering extender
collapsing or being removed unexpectedly while riding, causing
the rider to fall and be seriously injured. Make sure to follow the
instructions set out in the Quick Release Clamping Systems section
when closing a quick release lever.
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WARNING! The steering column is one of the most important
safety features on ElliptiGO products. Before you ride, it is critical
that you ensure it has been secured properly in the riding position
and the quick release levers are fully closed with the appropriate
amount of tension. Failure to properly secure the steering column
into the riding position before riding can result in the unexpected
folding of the steering column and failure to secure a quick release
can result in the unexpected collapsing or removal of the steering
column extender, any of which will likely cause the rider to fall and
be seriously injured or killed.
Owner’s Manual
The Storage Position
To place the folding steering column
into the storage position, follow these
steps:
1. Open both collar quick releases.
2. Rotate collar 90 degrees counter-
clockwise until index mark on collar lines up with “OPEN” mark on base.
3. Slide collar up above folding pivot.
4. Fold the steering column inward toward the center of the bike 90 degrees.
5. Slide the collar back so the groove on the collar engages the steering base.
6. While holding the collar tight against the steering base, close both collar quick-releases
to lock into the storage position.
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Owner’s Manual
Brakes
4
Your elliptical bike comes equipped with front and rear rim brakes
actuated by hand levers attached to the handlebars. One lever actuates
the front brake and the other actuates the rear brake. The brakes are
comprised of the following components:
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6
3
1.
2.
3.
4.
5.
6.
7.
8.
Left brake pad
Left caliper
Brake noodle
Quick release bracket
Brake cable boot
Brake cable
Right caliper
Right brake pad
2
1
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Owner’s Manual
Each brake has a quick release mechanism that enables the
corresponding wheel to be removed without deflating the
tire. To open the brake quick release system, follow these
steps:
1. Place the bike on the kickstand.
2. With one hand, squeeze the calipers together.
3. While holding the calipers, use the other hand to pull the brake noodle towards the hinge of the bracket (towards the left caliper). Use a finger of the hand squeezing the calipers to push the bracket cage down while simultaneously pulling up on the brake noodle so that the brake cable passes through the slot in the top of the quick release bracket.
4. Release the calipers so that they can spring open.
To close the brake quick release system, follow these steps:
1. Place the bike on the kickstand.
2. With one hand, squeeze the calipers together.
3. With the other hand, pull the brake noodle towards the hinge of the bracket and slide the cable through the slot in the bracket. Then release the brake noodle so that it slides through the large hole at the edge of the bracket.
4. Release the calipers and test the brakes by actuating the corresponding brake lever on the handlebars and ensuring the close properly.
WARNING! Ensure that the brake quick release system is
properly closed and your brakes are functioning properly
before riding your bike. If the brake quick release system
is open or closed improperly, the brake will not function.
Riding without operating brakes is extremely dangerous
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and drastically increase the likelihood that the rider will
collide with another object and suffer serious injury.
body weight to move forward. The quicker you slow down,
the quicker your body weight will shift forward. This effect
makes avoiding rear wheel lock up even more challenging
The correct way to apply the brakes under normal stopping because one of the variables that determine when a wheel
will lock up is the amount of weight supported by that
conditions is to gently actuate both levers, having the rear
wheel. The lighter the weight, the less force required to
brake engage the rear rim first and then slowly applying
the front brake until it engages the front rim, then applying lock up the wheel. As a result, proper braking requires an
force to lever simultaneously to bring the bike to a smooth, adjustment for this shift in body weight as well as an active
effort on your part to minimize this effect by consciously
controlled stop.
shifting your weight rearward during braking. However,
usually to accommodate for this shift in body weight, you
However, there is more to it than this, especially in
should apply more braking force to the front wheel and
emergency braking situations. Braking force is at its peak
less to the rear wheel as the rate of deceleration increases
just before a wheel “locks up” and starts to skid. Once a
and your weight is disproportionately borne by the front
wheel locks up, the braking force is greatly reduced and,
wheel. This weight distribution inequality becomes even
more importantly, the bike becomes extremely difficult to
more pronounced when braking downhill. The declined
control. The important skill to learn to optimize braking
slope encourages a greater shift in weight towards the
effectiveness is how to get to the maximum braking force
front wheel during deceleration, increasing the likelihood
quickly without locking up a wheel. This is best done
of a rear wheel lock up and requiring more braking force to
by smoothly and efficiently increasing the braking force
be placed on the front wheel during an emergency stop.
until maximum braking force is reached, as opposed to
pulling the brakes to the point of maximum braking force
immediately, which will likely result in overshooting on one Also, as discussed above, wet road conditions greatly
reduce the stopping ability of an elliptical bike. Rim brakes
or both brakes, causing tire lock up and skidding.
rely on friction between the brake pad and the rim to slow
rotation of the wheel. A wet rim will reduce the amount
WARNING! Always apply the brakes in a smooth
of friction that can be generated, especially at the initial
controlled manner. Start braking with the rear brake first,
stages of braking. Similarly, a wet road surface reduces
but always use both brakes to control speed. Applying
the amount of traction for the tires, allowing the wheels to
the brakes too quickly or with too much force can result
lock up more easily. These are two of the primary reasons
in a wheel “locking up” and the rider losing control and
why we discourage riding during wet conditions. If you
suffering a fall.
must ride when the roads are wet, then the best way to
adjust for this loss in stopping power is to slow down, to
Be aware that as you slow down, inertia will cause your
Owner’s Manual
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pay more attention to potential hazards around you, and to
begin braking much earlier than you otherwise would.
The best way to become effective at braking, especially
emergency braking, is to practice. Seek out a safe,
controlled environment with a well maintained, dry, level
paved surface and practice braking for 30 minutes. This
small investment of time can result in much improved
braking skills, which could mean the difference between
life and death on the road. In addition, always inspect your
brakes and rims to make sure that they are clean and dry.
Dirt or other debris on the surface of your rims or brakes
can also reduce your stopping power and should be
removed prior to riding.
Gearing Systems
Your ElliptiGO bike comes equipped with a gearing
system that allows you to maintain a similar cadnce across
a variety of terrain. C-Series, 8S and 11R models come
equipped with internally-geared hubs where the gearing
system is inside the rear hub itself. Arc models come
equipped with a set of gears attached the rear wheel and
a derailleur system that moves the chain manually from
gear to gear. Both of these systems will require periodic
adjustment to function properly. Follow the instructions
below to adjust the gearing system on your model.
Finally, brakes wear out by design. Regular use of your
bike will require regular replacement of brake pads. Every
time you inspect the bike, make sure your brakes and brake
pads are in good working order and that your pads are
not worn out. If any part of the pad has been worn away
to the indicator groove, then it needs to be replaced. Also,
if during an inspection a professional bicycle mechanic
or ElliptiGO® technician indicates that you need new
pads, have them replaced. Have your professional bicycle
mechanic select an appropriate replacement pad, install
it for you, and adjust the brakes so they function properly
again.
Owner’s Manual
Adjusting the Internally-Geared Hub on the 3C Model
1. Place your bike on the kickstand.
2. Do a visual inspection of your shifter cable. Make sure it is fully seated in the gear shift housing. Then follow it through the frame to ensure it is not pinched in the mudguard and is seated properly in the frame bosses. Finally check to make sure it is seated correctly in the hub cable bracket that attaches to the hub.
3. Use the gear shifter to shift up into 3rd gear and then down into 2nd gear.
4. Move to the rear of the ElliptiGO and check the location of the yellow arrow relative to the yellow lines on the outside of the hub. The point of the arrow should be in the middle of the yellow lines.
5. If the point of the arrow is not in the middle of the two yellow lines, you will need to adjust it using the barrel adjuster on the gear shifter.
6. Stand on the right side of the bike facing towards the bike. If the point of the arrow is above the yellow lines, rotate the barrel adjuster clockwise (forward towards the front wheel) one full turn. If the point of the arrow is below the yellow lines, rotate the barrel adjuster counterclockwise (back towards the rear wheel) one full turn.
7. Now shift into 3rd gear and then back to 2nd gear and check the alignment. If the point of the arrow is still not in the middle of the yellow lines, repeat steps 6-7 until it is.
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Owner’s Manual
Adjusting the Internally-Geared Hub on the 8C Model
1. Place your bike on a flat surface and stand it up
on the kickstand.
2. Do a visual inspection of your shifter cable. Make sure it is fully seated in the gear shift housing.
Then follow it through the frame to ensure it is not pinched in the mudguard and is seated properly in the frame bosses. Finally check to make sure it is seated correctly in the hub cable arm that attaches to the hub.
3. Your bike is equipped with one of two versions of the Shimano Alfine 8-speed hub. The hub adjustment process to follow will depend on which version you have. To determine which version you have, stand between the front and rear wheel (as if you were riding) and look at the gear indicator window on the handlebars above the gear shifter levers. If the left-most number is a 1, then follow the steps below labeled 4a, 5a, 6a, and 7a. If the left-most number is an 8, then follow the steps below labeled 4b, 5b, 6b and 7b.
For 8-speed hubs where the left-most number in the gear
indicator window is a 1:
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4a
4a.Use the gear shifter to shift down into 1st gear, then up to 5th gear, and then down into 4th gear. Move to rear of the bike and find the small display window with the two yellow lines. If the two yellow lines are aligned then no further action is needed. If they are not aligned, continue with the alignment procedure set forth below.
Owner’s Manual
5a.Stand on the right side of the bike facing towards the bike. If the outside (away from the hub) line was above the inside line, rotate the barrel adjuster on the handlebar counterclockwise (back towards the rear wheel) one full turn. If the outside line is below the inside line, rotate the barrel adjuster clockwise (forward towards the front wheel) one full turn.
6a. Use the gear shifter to shift down into 1st gear, then up to 5th gear, and then down into 4th gear.
7a. Check the alignment of the yellow lines. If they are still not aligned, repeat steps 5-7a until they are aligned.
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Owner’s Manual
For 8-speed hubs where the left-most number in the gear
indicator window is an 8:
4b. Use the gear shifter to shift up into 8th gear and then down into 4th gear. Move to rear of the bike and find the small display window with the two yellow lines. If the two yellow lines are aligned, like in photo 4b then no further action is needed. If they are not aligned, continue with the alignment procedure set forth below.
5b. If the outside line is below the inside line, rotate the barrel adjuster clockwise (forward towards the front wheel) one full turn. Stand on the right side of the bike facing towards the bike. If the outside (away from the hub) line is above the inside line, rotate the barrel adjuster on the handlebar counterclockwhise (rearward towards the rear wheel) heel) one full turn.
6b. Use the gear shifter to shift up to 8th gear and then down into 4th gear.
7b. Check the alignment of the yellow lines. If they are still not aligned, repeat steps 5-7 until they are aligned.
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Owner’s Manual
Adjusting the Internally-Geared Hub on the 11R Model
1. Place your bike on the kickstand.
2. Do a visual inspection of your shifter cable. Make sure it is fully seated in the gear shift housing. Then follow it through the frame to ensure it is not pinched in the mudguard and is seated properly in the frame bosses. Finally check to make sure it is seated correctly in the hub cable arm that attaches to the hub.
3. Shift up to 11th gear then down to 6th gear.
4. Move to rear of your bike and check the alignment of the two yellow lines by the hub. If they two lines are aligned, like in photo 4, then no further action is needed.
5. Stand on the right side of the bike facing towards the bike. If the outside (away from the hub) line is above the inside line, rotate the barrel adjuster on the handlebar counterclockwise (back towards the rear wheel) one full turn. If the outside line is below the inside line, rotate the barrel adjuster clockwise (forward towards the front wheel) one full turn.
6. Use the gear shifter located to shift up to 11th gear and then down into 6th gear.
7. Check the alignment of the yellow lines. If they are still not aligned, repeat steps 5-7 until they are aligned.
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5b
Owner’s Manual
Adjusting the Derailleur System on the Arc Model
1. Place your bike on the kickstand.
2. Do a visual inspection of your shifter cable. Make sure it is fully seated in the barrel adjusters on both the shifter and the rear derailleur.
3. With the bike leaning on the kickstand so the rear wheel is off the ground, turn the foot platform by hand while shifting from eighth gear to first and back to eighth.
4. Take note if the shifting hesitated while shifting in either direction.
5. If the shifting was slow moving from eighth to first, turn the barrel adjuster on the derailleur clockwise one half turn and recheck the shifting.
6. If the shifting was slow moving from first to eighth gear, turn the barrel adjuster on the derailleur counter-
clockwise one half turn and recheck the shifting.
7. Replace this sentence with: Repeat steps 3 - 6 until the shifting is smooth in both directions.
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Owner’s Manual
Gear Selection
Your ElliptiGO bike comes equipped with gears, a “trigger
shifter” control mechanism and a numbered gear selection
indicator that indicates the current selected gear. The
lower the gear, the easier it is to pedal and the shorter
the distance traveled per rotation of the crank arms.
Conversely, the higher the gear, the harder it is to pedal
and the further the distance traveled per rotation of the
crank arms.
The trigger shifter systems provide an effective means
for changing gears. For Arc, 8C, 8S and 11R models, the
mechanism has two levers, a thick “thumb lever” towards
the rear of the system and a thinner “finger lever” towards
the front of the system. To shift into a lower gear on
the Arc, 11R and some 8C models, push the thumb lever
forward until it stops and then release it. To shift all 8S and
some 8C models into a lower gear, push or pull the finger
lever until it stops and then release it. If you have an 8C,
to determine how your shifter functions simply push the
thumb lever two to three times while watching the gear
indicator and observe whether it shifts into higher or lower
gears. You should be able to hear the mechanism working
as you shift and see the gear selection indicator line move
from gear to gear.
WARNING! Always ensure that the lever has been
completely depressed before releasing. Failure to
completely depress the lever can result in a shifting
failure that can change the pedaling experience
unexpectedly. This can cause the rider to lose control and
suffer a fall. It is important during your familiarization ride
to understand the pedaling experience in each gear and
to get comfortable assessing which gear is appropriate
for the different speeds at which you will be traveling
during a ride.
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The 3C shifter uses an upper and lower thumb lever. To
shift into a higher gear, push the upper lever forward until
it stops and then release it. To shift into a lower gear, push
the lower lever forward until it stops and then release it.
Again, you should be able to hear the mechanism working
as you shift and you can watch the gear selection indicator
line move from gear to gear.
Owner’s Manual
Chain Tension
Over time, the chain on your bike will stretch and become
loose. A loose chain can cause slipping gears, can
accelerate the wearing down of the teeth on the chainring
and sprocket and can fall off the chainring while riding.
You should check your chain periodically and expect to
replace it about every six to twelve months. The Arc model
comes equipped with a chain tensioner that will absorb
this stretching over time. The chain tension on the 3C,
8C, 8S and 11R models will need to be manually tensioned
periodically. In between replacements, you will likely need
to add tension to the chain as it stretches.
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To adjust the chain tension on the 3C, 8C, 8S and 11R
models, follow these steps:
1.
2.
3.
4.
5.
6.
7.
Place the bike on the kickstand.
With the 15mm wrench, loosen both axle nuts.
With the 10mm wrench, loosen the chain tension nut.
Using the 5mm Allen wrench, turn each chain tension screw clockwise to slide the rear wheel forward in the dropouts. Do this evenly on both sides to keep the wheel centered.
Once you have desired tension, tighten the axle nuts with the 15mm wrench.
Tighten the chain tension nut with 10mm wrench.
Check for binding in the chain by rotating the drive arms and testing if the chain is too tight. When properly tensioned, there should be about one inch of “play” in the chain. If the chain has less than that, loosen the axle nuts and loosen the chain tension screws by rotating them counterclockwise until the chain has the proper tension. Then repeat steps 5 – 7.
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Owner’s Manual
Wheels, Tires and Tubes
Your ElliptiGO® bike comes equipped with a 20” spoked
wheelset, high-pressure clincher-style tires and prestavalve tubes. These comprise the system that actually
connects the bike to the ground, so it is important that
you understand how they function and how to take care of
them.
Wheels
Your wheels are a critical part of your bike. You should pay
particularly close attention to the following parts of your
wheels:
True
To perform safely on the road, your wheels must be “true.” A wheel is true when all of the spokes are tensioned such that there is no side to side wobble when the wheel is rotated about the hub. Truing a wheel requires special tools and skills and should always be done by a trained bicycle mechanic.
WARNING! A wheel that is not true can present a very
dangerous situation because it interferes with the proper
functioning of the brakes. It requires skill and proper
tools to correctly true a wheel. As a result, we strongly
recommend taking the ElliptiGO bike to a professional
bicycle mechanic to have your wheel trued prior to riding.
Riding on a wheel that is not true could cause you to lose
control and suffer a fall.
Rim Surface
Your rim should have no visible signs of wear and be free from damage, including cracks, ruts or chips. To check for wear, find the wear indicator groove on the rim and ensure that it is still easy to feel depth in the groove below the rim surface. If you cannot locate the groove, DO NOT RIDE your bike. Instead contact service@elliptigo.com or take your bike to a certified bicycle mechanic.
WARNING! Never ride on a rim that is worn below the
wear indicator groove, a rim that is bowed, or a cracked
rim. Not only does a worn, bowed or cracked rim reduce
stopping power, but it will eventually break, likely without
warning. If your rim breaks it will almost certainly cause
the tire to come loose and the rider to suffer serious
injuries or death from a resulting fall.
Spokes
Each spoke plays a critical role in providing wheel strength, performance and alignment. Loose spokes and over-tightened spokes can both present dangers to the rider. Ensuring that your spokes are in proper tension requires special tools and skills and should always be done by a trained bicycle mechanic.
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Quick release clamping system
The front wheel on all ElliptiGO models and the rear wheel on Arc models are attached to the bike by quick release clamping systems. It is critical to use these systems properly when attaching a wheel to your bike. Before attaching or removing a wheel that includes a quick release clamping system, you should closely read the section above entitled Quick Release Clamping Systems.
WARNING! An improperly adjusted quick release can allow
the front or rear wheel to become loose or detach from the
bike. If a wheel detaches from the bike while you are riding
it, you will lose control and suffer a serious injury or be killed.
IT IS CRITICAL THAT YOU UNDERSTAND HOW TO OPERATE
THE QUICK RELEASE LEVERS AND THAT YOU CHECK THE
SECURITY OF EACH QUICK RELEASE SYSTEM EVERY TIME
YOU RIDE THE BIKE.
Owner’s Manual
Front Wheel Installation
To install the front wheel follow these steps:
1. Place the bike on the kickstand.
2.Check the rotational direction arrow on the tire and
ensure it is pointing forward.
3.Open the quick release lever on the front wheel.
4.Insert the wheel into the fork. Press down on the head tube to ensure the quick release skewer is properly seated in the fork dropouts. Adjust the tension nut to ensure there is enough clearance for the wheel to seat properly.
5.Tighten the tension nut and close the quick release lever so that there is appropriate clamping force as described in the Quick Release Clamping Systems section above.
6.Once the quick release has been adjusted, open the lever. Apply downward pressure to the frame and fork with the wheel resting on the ground so the wheel properly seats inside the fork dropouts. While still pressing down with one hand, use the other hand to close the quick release lever with the proper amount of force.
7. Close the brake quick release. See the Brakes section above for detailed instructions on closing your brake quick release system.
8.Rotate the wheel while looking and listening for a rubbing brake pad. If rubbing is present, open the quick release and re-seat the wheel by repeating steps
6 - 8. IF BRAKE RUBBING PERSISTS DO NOT RIDE, instead have your bike inspected by a professional bike mechanic or ElliptiGO technician.
WARNING! If your rims are damaged, cracked or worn out, or
brake rubbing persists, DO NOT RIDE. Instead, consult a bicycle
mechanic or contact ElliptiGO® Customer Service.
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Owner’s Manual
Front Wheel Removal
To remove the front wheel, follow these steps:
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3.
4.
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Place the bike on the kickstand.
Open the brake quick release. See the Brakes section above for detailed instructions on opening your brake quick release system.
Open the quick release lever on the front wheel. Loosen the tension nut with one hand while holding the quick release lever fixed with the other hand. For details on operating the quick release, see the Quick Release Clamping System section above.
Remove the front wheel.
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Owner’s Manual
Rear Wheel Removal – C-Series, 8S, 11R Models
To remove the rear wheel, follow these steps:
1. Place the bike on the kickstand.
2. Open the rear brake quick release. For detailed instructions see the Brakes section above.
3. If you have a 3C, shift into 3rd gear. If you have an 8S, use the finger lever to shift into 1st gear. If you have an 11R, use the finger lever to shift into 11th gear. If you have an 8C where actuating the finger lever INCREASES gears, use it to shift into 8th gear. If you have an 8c where actuating the finger lever DECREASES gears, use it to shift into 1st gear.
Grab the cable housing and pull it out of hub shifter bracket. The cable should now be
free from the rear wheel.
4. Disconnect the shifter cable from the hub by grabbing the cable housing and pulling it out of the hub shifter bracket. The cable should now be free from the rear wheel.
5. Using a 3mm Allen wrench, remove the both chain tensioner assemblies from the frame.
6. Loosen both wheel nuts using a 15mm wrench.
7. Slide the rear wheel backwards out of the wheel brackets of the frame while removing the chain from the hub sprocket.
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Owner’s Manual
Rear Wheel Removal – Arc Model
To remove the Arc rear wheel, follow these steps:
1.
2.
3.
4.
5.
6.
Place the bike on the kickstand.
While standing on the right side of the bike, lean
the bike towards the kickstand to lift the rear wheel off the ground slightly. Grab the foot platform and rotate the drive arm forward while shifting into 8th gear (the smallest cog on the cassette).
Open the rear brake quick release. See the Brakes section above for detailed instructions on how to open your brake quick release system.
Open the quick release lever on the rear wheel axle. Loosen the tension nut by turning it counterclockwise while holding the quick release lever still. Continuing loosening the tension nut until there is enough space for the wheel to detach from the bike.
Lean the bike gently on the kickstand to provide enough space between the wheel and the ground for the wheel to drop out of the frame. Push the rear wheel down and away from the frame. Lifting the bike higher off the ground may facilitate this process.
Remove the chain from the cassette so the wheel is completely free from the bike.
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Owner’s Manual
Rear Wheel Installation – C-series, 8S, 11R
To install the rear wheel follow these steps:
1. Place the bike on the kickstand.
2. Install rear wheel into the horizontal slots of the frame wheel brackets and ensure:
a.The toothed washer engages the slot as shown.
b.The cable bracket is oriented horizontally forward as shown.
c.The chain is around the sprocket as shown.
3. Loosely tighten the wheel nuts. The nuts should
be loose enough so that the wheel can still slide in the wheel bracket when tensioning the chain.
4. Install the left and right chain tensioner assemblies. Torque to 2-3 Nm.
5. Using the chain tensioners, adjust the wheel so that it is centered in the frame and the chain is tight but not binding. For proper chain tensioning, please see Chain Tension Section. 2a
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Owner’s Manual
6. Close the brake quick release. See the Brakes section above for detailed instructions on closing your brake quick release system.
WARNING! Always check to ensure that the brake
quick release system is properly closed before riding
your bike. If the brake quick release is not in the closed
position, the brake will be inoperable. Inoperable brakes
are extremely dangerous and drastically increase the
likelihood that the rider will collide with another object
and suffer serious injury or death.
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7. Tighten both wheel nuts to 30 N-m using a 15mm wrench.
WARNING! During riding, the rear wheel is subject to
a significant amount of force that is transferred through
the chain to the rear cog. Failure to properly secure the
wheel nuts could result in them becoming loose over
time. If the nuts become loose, they could cause the
wheel to move unexpectedly and contact the brakes
or frame. This could cause the rider to lose control and
suffer a fall. Make sure you check these nuts before every
ride and ensure they are tightened to 30 N-m.
8.
Install shifter cable back into the hub.
a.If you have a 3C, shift into 3rd gear. If you have
an 8S, use the finger lever to shift into 1st gear.
If you have an 11R, use the finger lever to
shift into 11th gear. If you have an 8C where
actuating the finger lever INCREASES gears, use it
to shift into 8th gear. If you have an 8C where
actuating the finger lever DECREASES gears, use it
to shift into 1st gear.
b. With one hand rotate the spring loaded shifter pulley clockwise, while hooking the shifter cable into the groove on the pulley with the other hand.
Spin the wheel to ensure the wheel spins freely, if it rubs, follow steps 5-8 to re-align the rear wheel.
WARNING! If your rims are damaged, cracked
or worn out, or brake rubbing persists, DO NOT
RIDE. Instead, consult a bicycle mechanic or contact
ElliptiGO® Customer Service.
Owner’s Manual
Rear Wheel Installation – Arc Model
To install the rear wheel on the Arc model, follow these
steps:
1.
2.
3.
4.
5.
Place the bike on the kickstand.
Ensure the gear selection lever is in 8th gear.
While pulling the derailleur rearward to create space, guide the ends of the quick release skewer into the corresponding dropouts on the frame.
Seat the wheel fully in the dropouts and ensure that it is centered in the frame.
Close the quick release lever. Follow the detailed instructions set forth in the Quick Release Clamping Systems section above.
WARNING! Securing the rear wheel quick release
properly is critically important. An improperly adjusted
quick release can allow the rear wheel to become loose
or detach from the bike. If the rear wheel detaches from
the bike while you are riding it, you will lose control and
suffer a serious injury or be killed. Make sure to follow
the instructions set out in the Quick Release Clamping
Systems section when closing a quick release lever. Make
sure to check the security of your quick release levers
before each ride.
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6. Reattach the rear brakes. Follow the detailed instructions in the Brakes section above.
WARNING! Ensure that the brake quick release system
is properly closed and your brakes are functioning
properly before riding your bike. If the brake quick
release system is open or closed improperly, the brake
Owner’s Manual
will not function. Riding without operating brakes
is extremely dangerous and drastically increase the
likelihood that the rider will collide with another object
and suffer serious injury.
7.
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Check that the chain is routed properly and the derailleur is functioning correctly by leaning the bike against the kickstand to lift the rear wheel off of the ground and then grabbing the foot platform with your hand and using it to rotate the drive arm forward while slowly shifting through the gears.
Owner’s Manual
Tires
ElliptiGO products come equipped with high-pressure,
unidirectional, clincher-style tires. These tires have a finite
lifespan that depends on, among other things, rider weight,
how well you maintain the tire pressure, the kind of riding
that you do and the surfaces upon which you ride. As a
result, there is no hard and fast rule regarding how long
your tires will last.
It is important that you maintain the correct tire pressure
in your tires. The maximum pressure is listed on the
sidewall of the tires. We recommend riding at 90 - 95% of
the maximum tire pressure. Use a floor pump with an air
pressure gauge to inflate the tire to the correct pressure.
WARNING! Always check your tire pressure before
riding. Underinflated or overinflated tires pose serious
risks including loss of traction, blowouts, and buckling
while cornering. Any of these situations could cause the
rider to lose control and suffer a fall.
WARNING! Never inflate a tire beyond the maximum
pressure – this can cause the tire to explode off of the rim
and injure you or a bystander.
Before you ride, do a thorough visual inspection of the
front and rear tires. Make sure there are no tears, cracks,
or impregnated debris in the sidewall or along the tire
tread. Ensure that the tread is not worn out and that the
bead wire at the bottom of each sidewall is securely seated
inside the rim. Look for bulging along the sidewall or tire
tread. If you see any tears, cracks, bulging, or excessive
wear, DO NOT RIDE THE BIKE. Instead, take your bike to a
shop to have a new tire installed.
WARNING! Always check both tires before riding.
Damaged or excessively worn tires increase the likelihood
of experiencing a blowout, unseating of a tire, or
sustaining a flat during a ride. Any of these situations
could cause the rider to lose control and suffer a fall.
Finally, make sure that your tire is attached in the correct
orientation. On the sidewall, locate the unidirectional
symbol consisting of an arrow and the word “Drive” or
“Rotation.” When the wheel is rotated so that the arrow is
at the highest point during the rotation, the arrow should
be pointing in the forward direction of travel. If, when the
arrow is at the top of the wheel, it is pointing towards
the rear of the bike, either the tire or the wheel is on
backwards. Ensure you correct the issue so that the arrow
is in the correct orientation before riding.
When you are ready for a new set of tires, take your
ElliptiGO bike to a professional bike mechanic and have
them install your tires with the same size of high pressure
clincher tire.
Owner’s Manual
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Tubes
Your ElliptiGO® bike comes with high-pressure tubes There
are two kinds of valves used on inner tubes in the bike
industry. Schrader valves are frequently used for low-pressure
tubes and are the same valves you’ll find on automobile tires.
Presta valves are frequently used with high-pressure tubes.
Each valve type requires a different pump head for inflation.
Your ElliptiGO bike comes equipped with high pressure tubes
that use a Presta valve. To inflate them, you can use a pump
head configured for use with a Presta valve, or you can use
a Presta-valve adapter with a pump head configured for
Schrader valves.
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To inflate your tubes, follow these steps:
1. Gently loosen the locking nut at the top of the Presta valve by turning it counterclockwise several turns until it reaches the end of the center thread. DO NOT remove the locking nut - stop turning it once it reaches the end
of the center thread.
2. Push down briefly on the nut to ensure that they Presta valve is not stuck in the locked position. A small amount of air should escape.
3. If you are using a pump head configured for a Presta valve, proceed to the next step. If you are using a pump head configured for a Schrader valve, screw the larger end of your Presta-valve adapter onto the metal valve stem.
4. Place the pump head over the valve.
5. Inflate to the proper pressure. We recommend inflating your tires 5% - 10% under the max pressure printed on the tire sidewall. The rims on your bike are designed to accept 20” X 1.5” - 1.75” tubes with Presta valves, so whenever you purchase a spare tube, ensure that it is this size and has a Presta valve.
Owner’s Manual
Chain Keeper on the Arc Model
The ElliptiGO Arc comes equipped with a chain keeper
located to the inside of the chainring. The purpose of the
chain keeper is to reduce the likelihood that your chain will
become detached from the chainring while riding. While it
is impossible to ensure that a chain will never detach from
the chainring, a properly adjusted chain keeper should
prevent most potential chain detachments from taking
place. The chain keeper is properly adjusted when there is
between 1 and 2 mm of space between the lowest face of
the chain keeper and the inside edge of the chainring.
WARNING! A properly adjusted chain keeper is a
critical safety feature. It is your responsibility to ensure
that it remains set at the appropriate distance from
the chainring. Failure to do so could result in a chain
detaching from the sprocket unexpectedly during a ride.
This could cause you to lose control of the bike and suffer
a fall.
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Adjusting the Chain Keeper
To adjust the chain keeper, follow these steps:
1. If the chain keeper is contacting the chain or chainring, cycle the drivetrain by hand to identify the point in the stroke where the chain keeper contacts the chain or chainring. Once you have located the point where contact is being made, keep the cranks in that position for the remainder of these steps.
2. Insert a 4mm Allen wrench into the chain keeper fixing bolt and turn it counter-clockwise to loosen the bolt.
3. Move the chain keeper away from the chainring until there is a gap of at least 1mm but no more than 2mm between the inside edge of the lowest face of the chain keeper and the inside edge of the chainring.
4. Using the 4mm Allen wrench, tighten the fixing bolt to 6-8 Nm.
5. Re-check the gap between the lowest face of the chain keeper and the chainring to ensure it is between 1 and 2mm wide.
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Owner’s Manual
CHAPTER 3: Riding
Basic Cycling Safety
Before riding your ElliptiGO elliptical cycle, you should become familiar with the basics of cycling safety. The following includes many of the fundamental aspects of cycling safety; however, it is not an exhaustive list. For a more thorough education on cycling safety
we recommend that you contact a certified bicycling instructor and enroll in a bicycle safety course. Here are the basic principles you should adhere to:
Wear a Helmet, Protective Equipment and
Appropriate Clothing
Always wear a Department of Transportation (DOT) approved helmet when riding your ElliptiGO bike. Make sure to follow the helmet manufacturer’s instructions regarding proper fitting and how to maintain your helmet so it can provide the most protection for your head during a fall.
WARNING! When riding the ElliptiGO bike, your head will be much higher off the ground than it would be on a regular bicycle and you could suffer even more damage to your head as a result of a collision or fall than you might if you fell off a conventional bicycle. As a result, wearing a helmet is even more critical when riding the ElliptiGO bike. Failure to do so could result in serious injury or death.
with short shoelaces tied in a double knot, cycling gloves, protective glasses with plastic shatterproof lenses, and brightly colored clothing.
Before riding, always check your clothing to make sure there is nothing dangling that could become caught in the moving mechanisms of the ElliptiGO bike. Pay particular attention to shoelaces, wide-bottomed pants, and long dresses as these could get caught in the drive train mechanism, around the rear wheel, or in the drive tracks. If something dangling from your body gets caught in any of these locations, it will likely cause you to lose control of the ElliptiGO bike and fall, resulting in serious injury or death.
Ensure that you have any other required safety equipment mandated by your state or municipality.
It is your responsibility to comply with the law where you are riding.
Select a Safe Route and Riding Conditions
Choose a cycling route and time of travel that avoids high traffic areas and dangerous streets. Choose routes that have few cars, well maintained streets, and wide bike lanes. If possible, always ride during good conditions and never at night or in inclement weather.
In addition to an approved helmet, we recommend that you wear closed-toed running or walking shoes Owner’s Manual
WARNING! Riding at night or during inclement weather significantly increases your chances of suffering a collision or fall that causes significant injury or death.
WARNING! Wet weather adversely impacts visibility, traction, braking and maneuvering for the ElliptiGO bike rider as well as other cyclists and motorists. Emergency stopping distances increase significantly. Always ride more slowly in wet conditions and begin slowing down far earlier than would be necessary under dry conditions. Never take sharp corners at high speed or attempt to corner while braking in wet conditions.
WARNING! Riding during periods of low visibility, such as nighttime and in areas of dense fog, drastically increases your chances of being struck by a motorist or other cyclist and suffering significant injuries or death. You should refrain from riding the ElliptiGO bike during these periods.
WARNING! Do not rely on reflectors to provide adequate lighting during periods of low visibility, especially dense fog. Reflectors cannot substitute for appropriate lights. DO NOT REMOVE THE INSTALLED REFLECTORS FROM YOUR BIKE. Removing them can lower the chances you will be seen during periods of low visibility, reducing your level of safety. Inspect your reflectors often to ensure that they are clean, straight, and undamaged. Have your reflectors repaired or replaced if they are damaged or misaligned.
If you choose to ride during periods of low visibility, you should take many precautions, including:
1. Wearing very bright clothing with integrated reflective materials and several other highly-visible items such as an approved bicycle safety vest, lights on your body, helmet and ElliptiGO bike, and reflective stickers or straps on your helmet and clothing. Ensure that these reflective surfaces are free from obstruction by objects you are carrying and your other clothing.
2.
Using head and tail lights (either battery or generator powered) that are bright enough to enhance your ability to see and be seen and meet all legal requirements for your jurisdiction.
3.
Riding slowly and through well-lit areas with less traffic and designated bike lanes or paths. When riding, choose a manner and path that maximizes the chances that a motorist, cyclist or pedestrian will see you while minimizing the chances that you will collide with them. Also, ride at a speed that affords plenty of time to react to, and avoid, unexpected obstacles.
4. Never making aggressive or unpredictable maneuvers that could catch a motorist or cyclist off guard.
Owner’s Manual
III
Understand and Obey the Law
In most jurisdictions, cyclists are subject to the same traffic laws as motorists. Always stop at stop signs and red lights and use correct hand signals.
Many jurisdictions have additional laws and regulations that only pertain to cyclists. In particular, observe regulations about bicycle paths, trails and routes, use of a bicycle on a sidewalk, proper front and rear lighting, helmets, seating, signaling, reflectors, licenses and any special bicycle traffic laws in your jurisdiction. As with every other aspect of the administrative state, it is your responsibility to know the law and obey it. Our failure to provide you with a component or specific safety device required by the law in your jurisdiction does not relieve you of the requirement to install that component or safety device on your ElliptiGO® bike.
Ride Defensively
Even though you can see other motorists, cyclists and pedestrians, always assume that they cannot or do not see you and take precautions accordingly. Anticipate obstacles and dangerous conditions by looking ahead and paying attention to the environment around you. Always be ready to avoid vehicles entering the bike lane, children and animals darting into the roadway, poor road conditions (including potholes, rocks, sharp edges at the road shoulder, and loose gravel), separations in the asphalt or concrete, grates, glass and other sharp objects, pedestrians and the unexpected opening of parked car doors.
Ride at a controlled speed, especially when descending hills or in adverse weather conditions. The higher the speed, the less time you will have to react to dangerous conditions, so always choose a speed that is appropriate for your environment.
Use extreme caution when overtaking other cyclists, approaching blind intersections, and when merging with vehicular traffic. Slow down and look both ways whenever crossing an intersection.
Share the Road – stay to the side of the road and avoid interfering with the progress of motorists and faster cyclists.
Maintain a sharp focus on your surroundings. Never wear headphones, talk on a cell phone, or become distracted by electronic devices such as odometers, heart rate monitors, watches, and the like. These distractions can delay your reactions to developing dangerous conditions and increase your risk of suffering serious injury or death.
Avoid weaving through traffic and making unexpected maneuvers, especially when in the presence of cars or other cyclists.
Owner’s Manual
Never hold onto another moving vehicle, including another cyclist, when riding your elliptical bike. This behavior can be extremely dangerous and result in the rider losing control of the bike and suffering a fall.
Never ride an ElliptiGO® product while under the influence of alcohol or any other substance that impairs judgment, cognition, motor function or balance. This increases the risks of colliding with another object or losing control of the bike and suffering a fall, either of which could cause serious injury or death.
Never carry anything that could impede your vision or adversely impact your ability to control the elliptical bike.
Take Responsibility for Your Safety
As discussed above, you are responsible for the safe
handling and maneuvering of your ElliptiGO bike. Make
sure to follow the instructions in this owner’s manual. Get
to know the mechanical workings of your bike and always
do a pre-ride safety check to ensure everything is in good
working order. Make sure that all quick releases and safety
mechanisms are properly engaged. Pay particular attention
to the condition of your tires, brakes and load wheels as a
failure by one of these components would be particularly
dangerous. Double check the security of the steering
column, ensure that it is not above the “Max Extension”
line, and that the safety mechanisms are properly engaged.
Always wear a DOT approved cycling helmet that meets
the latest certification standards and is appropriate for
road cycling. Always follow the helmet manufacturer’s
instructions for fit, use and care of your helmet. Many
serious bicycle-related injuries include head injuries
which might have been avoided if the rider had worn an
appropriate helmet. Before riding your ElliptiGO, consult
with your physician so he or she can determine if you are
healthy enough to do so.
WARNING! Riding without an approved helmet greatly
increases your chances of suffering serious injury or death
during a crash or fall.
WARNING! Riding with damaged, poorly maintained
or improperly engaged components can result in an
unexpected failure of a critical element of the ElliptiGO
bike. The failure of a critical element of the bike is likely
to result in the rider falling and suffering a serious injury
or death.
Owner’s Manual
III
Adjusting the Fit
Before riding your ElliptiGO, it is important that it is set up
to fit you correctly. Your ElliptiGO bike has several adjustable features that you should use to ensure you are getting the most comfortable and safest riding experience
possible.
All ElliptiGO models enable you to adjust the steering
height and position of the controls. On the 3C, 8C, 8S and
11R models, the foot platforms are oversized so that you
can move your foot into different positions while riding
and the length of the stride is adjustable from 25” down
to 16”. On the Arc model, the location of the foot platform
itself can be modified and the height of the stride is adjustable from 12” to 9”.
Adjusting the Steering Height
The correct steering height is really a matter of preference
and will vary for every rider. We recommend setting the
height of the handlebars where they enable you to ride in
a comfortable, upright position with your torso directly
above your legs and with little to no weight on your hands
or wrists. Although everyone’s proportions are different,
this usually means that taller people ride with a higher
steering height and shorter people use a lower steering
height. To adjust the steering height, follow the detailed
instructions set forth in the Steering Columns section
above.
Adjusting the Controls
Rotating the handlebars moves the controls either away
from or closer to the rider. While most people find the
factory setting to be comfortable, a few require this
adjustment for the most comfortable and safest riding
experience. However, after adjusting the handlebars,
the grips, shifter, and brake levers will all require repositioning. Riding with the controls in the wrong position
can be extremely unsafe, so it is critical that these controls
are positioned correctly. As a result, this adjustment
should only be done by a professional bicycle mechanic or
certified ElliptiGO technician.
WARNING! Rotating the handlebars could re-position
the controls such that your bike is unsafe to ride. Always
have a professional bike mechanic position the controls
so that they can be used safely while riding.
Another adjustable feature on the controls is the brake
reach, which is the distance from the handlebar grip
to the brake lever. This distance can be adjusted to
accommodate a wide range of hand and finger sizes.
Because of the technical nature of this adjustment and
the importance of having it done properly, this adjustment
should only be done by a professional bicycle mechanic or
certified ElliptiGO technician.
WARNING! Because the braking force is created
by pulling on the brake levers, have the reach set up
correctly is critical for safe riding. Moreover, the shorter
the reach is set, the more important to ensure that the
brake levers are adjusted correctly. If the brake levers
do not have enough space to fully actuate the brakes,
you will not be able to employ full braking power. This
will likely increase your stopping distance and make it
more likely that you will be unable to avoid a dangerous
Owner’s Manual
obstacle or condition on the road, potentially resulting
in serious injury or death. If you choose to have your
brake reach adjusted, ensure the adjustment is done by
a professional bicycle mechanic or certified ElliptiGO
technician.
Adjusting the Stride Length on C-Series, 8S and 11R
Models
The crank arms on the C-series and models 8S and 11R
provide four different mounting positions for the drive
arms. Each mounting position generates a different stride
length according to the following table:
Mounting Position
One
Two
Three
Four
Stride Length [in.]
16
19
22
25
Your ElliptiGO comes from the factory with the stride
length set in the longest position. It is the preferred
position for most people. Unless you are shorter than 5’2”
in height or your legs have a limited range of motion, we
recommend trying the bike in the longest stride length
first to see how that feels. If you are shorter than 5’2”, your
legs have a limited range of motion or the longest stride
length position feels too long for you, then we recommend
moving down one position at a time until you find the one
that feels best for you.
To adjust the stride length, follow these steps:
1.
2.
Place the bike on the kickstand.
Some bikes come equipped with a retention screw on the inside of the crank arm. If your bike does not have a retention screw (Photo 2a), then proceed to step 4. If your bike does have a retention screw (Photo 2b), then proceed to the next step.
NOTE: If your bike has a silver drive arm axle, it should
be equipped with a drive arm axle retention screw. If
you believe you are missing a drive arm retention screw,
contact service@elliptigo.com for assistance.
2a
2b
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3. Looking at the bike from the left side, insert a 2.5mm Allen wrench into the drive arm axle retention screw on the right crank arm. Rotate the Allen wrench clockwise until the screw is completely removed.
4. Insert a 6mm Allen wrench into the back of the right drive arm axle. While holding the drive arm still, rotate the Allen wrench clockwise until the drive arm axle is completely unscrewed.
5. Remove the washer from the crank arm counter-bore and insert it into the counter-bore of the new position.
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4
5
Owner’s Manual
6.
7.
8.
Using your fingers, thread the drive arm axle counter-
clockwise several rotations into the new mounting position on the right crank arm, ensuring that the threads are aligned correctly and not binding. Once the drive arm axle is threaded into the new position several turns, insert a 6mm Allen wrench into the drive arm axle and, while ensuring that the washer remains flat in the counter-bore, rotate the wrench counter-clockwise until the axle is fully seated. Torque the axle to 34 N-m.
If your bike does not have a drive arm retention screw, proceed to the next step. If you bike has a drive arm retention screw, insert it into the back of the drive arm axle. Using a 2.5mm Allen wrench, rotate the retention screw counter-clockwise until it is seated flush against the drive arm axle.
Repeat steps 2-6 for the left drive arm. NOTE: To loosen the left drive arm axle retention screw (if any) and drive arm axle, stand on the right hand side of the bike and turn your wrench counter-clockwise. To tighten, turn them clockwise.
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7a
7b
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Owner’s Manual
Foot Platform Anatomy for Arc Models
Foot Platform
Foot Platform Bracket
Foot Platform Pivot Axle
Drive Arm
Foot Platform Pivot Bracket
Owner’s Manual
Adjusting the Stride Height on the Arc Model
The foot platform assembly on the Arc model has two adjustments. The
platform can be adjusted relative to the pivot axle and the pivot axle can
be adjusted relative to the drive arm. Not all combinations of foot platform
and pivot axle positions are compatible. For a list of what combinations will
work, see the Platform Positioning Chart below
1
WARNING! After making any adjustment to the foot platform or pivot
axle, always ensure that the new settings fall in an “OK” position on the
Foot Platform Positioning Chart below. If the new combination falls in a
red area, then DO NOT RIDE. Reset your positions such to place them in
an OK area on the chart. Riding with positions falling in a red area will
likely result in the foot platform striking the swing arm or frame during
riding, which could cause the rider to lose control and suffer a fall.
2
The stride height for the Arc model is determined by the location of the
pivot axle on the drive arm. Moving the pivot axle rearward on the drive
arm increases the height component of the elliptical stride. Conversely,
moving the pivot axle forward on the drive arm decreases the height
component of the elliptical stride. Typically, taller riders will prefer more
stride height and shorter riders will prefer less.
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To adjust the pivot axle location, follow these steps:
1. Using a 4mm Allen wrench, loosen the four platform base bolts.
2. Slide the pivot bracket along the drive arm until you reach the desired location.
3. Tighten the platform base bolts a little at a time until the bracket is seated evenly against the drive arm, then tighten each bolt to 6-8 Nm.
Again, once you have set the new pivot axle location, check the Foot
Platform Positioning Chart on the next page to ensure that your bike is
safe to ride.
Owner’s Manual
FOOT PLATFORM POSITIONING ON ARC
The ElliptiGO Arc foot platforms and pivot axle locations are originally set at 2.5 and 2.5. Many combinations of foot
platform location and pivot axle location are not compatible. If you choose to adjust one or both of these settings,
ensure that the new settings fall in an “OK” position on the chart below. If the new combination falls in a position that
states “DO NOT RIDE”, then reset you positions so that they fall in an “OK” area of the chart. Riding in a DO NOT RIDE
position will likely result in the foot platform striking the swing arm or frame during riding, which could cause the
rider to lose control and suffer a fall.
Foot Platform Position
Shorter Riders
(less vertical)
Taller Riders
(more vertical)
Pivot Axle Position
Determines the Stride Height
Rider
Height
Rider
Shoe Size
Smaller Shoe Size
Larger Shoe Size
Setting
1
1.5
2
2.5
3
3.5
4
4.5
5
5.5
6
1
OK
OK
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
1.5
OK
OK
OK
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
2
OK
OK
OK
OK
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
2.5
OK
OK
OK
DEFAULT
OK
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
3
OK
OK
OK
OK
OK
OK
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
3.5
OK
OK
OK
OK
OK
OK
OK
OK
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
4
OK
OK
OK
OK
OK
OK
OK
OK
OK
DO NOT
RIDE
DO NOT
RIDE
4.5
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
DO NOT
RIDE
5
DO NOT
RIDE
OK
OK
OK
OK
OK
OK
OK
OK
OK
OK
5.5
DO NOT
RIDE
DO NOT
RIDE
OK
OK
OK
OK
OK
OK
OK
OK
OK
6
DO NOT
RIDE
DO NOT
RIDE
DO NOT
RIDE
OK
OK
OK
OK
OK
OK
OK
OK
Owner’s Manual
Adjusting the Foot Platform Position
on the Arc Model
On the Arc model, the foot platform can be adjusted relative
to the pivot axis to improve the functioning of the pivot while
pedaling. Each foot platform is secured to the pivot by four
screws and is labeled with position indicators. Typically, the
larger the rider’s foot, the further forward the platform will need
to be for optimal pivoting and the smaller the rider’s foot, the
further back the platform will need to be for optimal pivoting.
The foot platform positions are numbered from 1-6 with 1 being
the furthest back position and 6 being the furthest forward
position. Once you have set the new foot platform location,
check the Foot Platform Positioning Chart on the next page to
ensure that your bike is safe to ride.
1
2
To adjust the foot platform position, follow these steps:
1. Using a 4mm Allen wrench, loosen the foot platform screws until they clear the teeth in the foot platform screw channels.
2. Slide the foot platform to the desired position and ensure that the screws and washers are aligned between the foot platform channel teeth.
3. Tighten the screws to 4-6 Nm.
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3
WARNING! After making any adjustment to the foot
platform or pivot axle location, always ensure that the
new settings fall in an “OK” position on the Foot Platform
Positioning Chart above. If the new combination falls in a red
area, then DO NOT RIDE. Reset your positions such to place
them in an OK area on the chart. Riding with positions falling
in a red area will likely result in the foot platform striking the
swing arm or frame during riding, which could cause the rider
to lose control and suffer a fall.
Owner’s Manual
Pre-Ride Safety Checklist
Before riding, always visually and physically inspect the
ElliptiGO® elliptical cycle to ensure that it is in good riding
condition. With the bike supported on its kickstand, you
should inspect the bike using the following checklist prior
to each ride:
1. Thoroughly examine the front and rear tires on both sides for signs of damage (this will require you to spin the tire periodically to observe the part that was contacting the ground). Use a tire gauge to ensure that each tire is inflated to the proper pressure annotated on the tire’s sidewall. Adjust the tire pressure if necessary.
2. Inspect the front wheel quick release system to make sure that the hub is securely seated on the fork and that the quick release has been closed properly with the appropriate amount of force. The mechanism should emboss the fork-ends when closed to the locked position. See the section on the Quick Release Clamping Systems for details on how to ensure the quick release is securely fastened.
WARNING! An improperly secured quick release lever
on the front wheel can allow the wheel to disengage
from the fork. This condition is exceptionally hazardous
and will cause the rider to suffer a fall that will almost
certainly result in serious injury or death. BEFORE RIDING
ALWAYS ENSURE THE FRONT WHEEL QUICK RELEASE IS
PROPERLY SECURED.
3. With the kickstand retracted, raise the front end of the bike off of the ground several inches and then drop it. Watch and listen for unusual movements or noises as the bike strikes the ground. If you hear an unusual noise, continue this test until you can locate the problem. Do not ride the ElliptiGO bike until the problem is resolved. When in doubt, take the bike to a professional bicycle mechanic for service or contact our service department at service@elliptigo.com.
4. Inspect the wheels to ensure that they are true. Spin each wheel and watch it as it rotates to make sure it spins straight, without any side-to-side wobble. Also, make sure that the wheel does not rub intermittently against one or both brake pads. Any side to side wobble or intermittent rubbing indicates that the wheel is out of true.
WARNING! A wheel that is not true can present a very
dangerous situation because it interferes with the proper
functioning of the brakes. It requires expertise and proper
tools to correctly true a wheel. Always have a professional
bicycle mechanic true your wheels. Riding on a wheel that
is not true could cause you to lose control and suffer a fall.
Owner’s Manual
5. Make sure that the rims are not damaged or worn out, that the tops of the rims are securely engaging the tire at the rim bead, and that the rim braking surfaces are clean and free from damage. Feel the rim on both sides to make sure the wear indictor is still present and that there is no bowing, indentations, or other damage to the rims. They should be flat and smooth with a pronounced wear indicator groove.
No brake pad should contact the tire or overhang off of the rim and you should be able to apply full braking power before the levers contact the handlebars.
If your brakes are not working properly, do not ride the ElliptiGO® cycle. Instead, take your bike to
a professional bicycle mechanic to have the brakes adjusted.
WARNING! Riding on damaged rims, worn out rims or
rims that do not secure the tire is extremely dangerous.
Rims in these conditions can catastrophically fail without
notice, causing the rider to fall and be seriously injured or
killed. CHECK YOUR RIMS BEFORE RIDING!
WARNING! Improper brake alignment and functioning
can result in the rider losing control of the elliptical bike
and suffering a fall, which can result in significant injury or
death. Always make sure your brakes are working properly
before riding.
6. Inspect the spokes on the front and rear wheels to ensure that none are missing, that they are all tight, and that they are all properly aligned.
7. Inspect the front and rear brake pads to ensure they are in good condition and securely attached.
8. Actuate the front and rear brake levers while watching the brakes to make sure that both are functioning properly and that each pad contacts the wheel rim in the correct position. Check that the brake noodle is seated into the brake quick release system and the brake cable is seated into the top end of the noodle and is free from pinches or sharp turns. Ensure that the brake pads contact the rim within the first inch of pulling on the levers and each brake pad lands completely on the rim.
9. Thoroughly inspect the steering column to ensure that it is secure, all components are properly aligned, and the quick release levers are securely fastened. If the steering column includes a safety pin, ensure that it is fully-seated into the proper corresponding hole. Check that the handlebars are aligned properly with the front wheel. See Adjustable Steering Height for details on how to properly adjust steering column components. See Quick Release Clamping Systems for details on how to ensure the quick release is securely fastened.
Owner’s Manual
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WARNING! Failure to properly secure the steering
column could result in the unexpected collapsing of the
steering column during riding. This would likely cause
the rider to lose control and suffer serious injury or death
from a resulting fall.
10. Test the grips and bar ends (if any) on the handlebars. They should be in good condition and securely fastened so that they cannot be rotated. Improperly secured grips and/or bar ends can detach from the handlebars during riding and cause the rider to lose control and fall.
11. Ensure that each end of the handlebar is capped with a smooth surface. A handlebar end can have sharp edges that, if exposed, can cut a rider or exacerbate injuries sustained during a fall.
WARNING! A cracked load wheel can come apart while
riding, causing the drive arm to get jammed and resulting
in a fall. IF YOU FIND A CRACK IN YOUR LOAD WHEEL
DO NOT RIDE YOUR ElliptiGO UNTIL THE LOAD WHEEL
HAS BEEN REPLACED. Contact service@elliptigo.com
for replacement load wheels and instructions for how to
replace them.
14. Ensure that drive train is functioning properly by using your hand to grab the outside edge of the closest foot platform and then rotate it backwards several complete rotations.
CAUTION! NEVER GRAB THE REAR OF THE DRIVE
ARM as your hand can get caught between the drive arm
and the cranks and suffer an injury
15. Visually inspect each drive arm and swing arm 12. For C-series and model 8S and 11R bikes, (if any) carefully to ensure each has no visible signs actuate the gear shifter, shifting up and down to ensure of damage, especially cracking. Make sure you inspect the gear shifter is shifting smoothly in both directions. all sides of each arm. If a drive arm or swing arm For the ElliptiGO® Arc, shifting without pedaling is not has visible signs of damage or cracking,
possible so do not perform this step.
DO NOT RIDE the bike. Instead, contact our service department at service@elliptigo.com for support.
13. For C-Series and model 8S and 11R bikes, inspect the guide track systems. Inspect each load wheel to WARNING! Some ElliptiGO bikes are equipped with
ensure that there are no cracks or chips and it operates drive arms made from a composite material commonly
properly. Spin each one individually so you can see known as carbon fiber. Although it is a strong and light
and feel the entire circumference of the wheel. material, when it fails, it tends to fail catastrophically
Check each guide track to make sure that it is free from and with little or no warning. As a result, it is extremely
debris.
important to inspect the drive arms thoroughly before
riding to ensure that there are no signs of cracking. If you
Owner’s Manual
spot damage on a composite drive arm, DO NOT RIDE the
bike. Instead, contact our service department at
service@elliptigo.com for support.
16. Visually inspect the frame to ensure it is free from damage.
17. For C-series and model 8S and 11R bikes, check the adjustment on the internal hub. Shimano 11-speed: Make sure that the gear shifter is in 6th gear and then look into the alignment window. Ensure that the yellow indicators are aligned. Shimano 8-speed: Make sure that the gear shifter is in 4th gear and then look into the alignment window. Ensure that the yellow indicators are aligned. Sturmey-Archer 3-speed: Make sure that the gear shifter is in 2nd gear and ensure that the tip of yellow arrow is between the two yellow marks. If the yellow indicators or arrow are not aligned, visit our website support page for a how-to video or refer to the Gearing Systems section for
more information.
WARNING! NEVER RIDE ON AN INCORRECTLY
ADJUSTED HUB. If your hub is not properly adjusted, it
can malfunction during normal riding. For example, it
can unexpectedly come out of gear, fail to shift, or shift
unexpectedly. Any of these situations can cause the rider
to lose control and suffer a fall.
18. Ensure that the chain has the appropriate amount of tension and is clean and lubricated. For C-series and models 8S and 11R, when rotating the chain, you should feel “tight spots” and “loose spots” because the large and small cogs are not perfectly round. The chain has the appropriate amount of tension for these bikes when it is tight without binding thru the entire revolution of the crank arm. ElliptiGO Arc bikes come equipped with a chain tensioner. Check to see that the chain tensioner
is performing correctly.
19. For C-series and models 8S and 11R, check that the nuts holding the rear wheel to the frame are tightened appropriately. For torque specifications refer to The Torque Requirements for Screws and Fasteners section below. For the ElliptiGO® Arc, check that the rear wheel is properly seated in the frame dropouts and that the quick release lever is properly secured.
WARNING! Loose rear wheel nuts or an improperly
secured quick release lever on the rear wheel can allow
the rear wheel to come loose while riding. This condition
is exceptionally hazardous and can cause the rider to
suffer a fall that will almost certainly result in serious
injury or death. BEFORE RIDING ALWAYS ENSURE THE
REAR WHEEL IS PROPERLY SECURED.
20. If you have mounted toe cages on your drive arm foot platform, ensure that they are properly adjusted for the shoes you are wearing.
21. For the Arc model, check the foot platform security and adjustment. Check that each foot platform is adjusted correctly relative to the pivot axle below and is securely fastened to the pivot axle. Then check that Owner’s Manual
the pivot axle is functioning properly, is located in the correct spot on the drive arm and is securely fastened to the drive arm.
22. Ensure that you have a set of spare parts including at least one replacement tube, tools, and pump and they are securely and safely fastened to you or your bike.
From time to time, it is possible that you will need to adjust
screws or fasteners during a ride. In these rare situations,
you must exercise the utmost of care and we recommend
having a professional bike mechanic check the fasteners
you adjusted as soon as you can.
23. Finally, do a thorough once over of the entire machine, including checking each screw, bolt, fastener, and quick release system to make sure nothing is loose, damaged or appears like it will not function properly. To make sure that the many fasteners on your elliptical cycle are correctly tightened, refer to the section on Torque Requirements for Screws and Fasteners below.
WARNING! It is very important that your screws,
fasteners and quick release levers are properly tightened.
Not applying enough force increases the chance that
they will become loose and fail to perform their function
properly, increasing the risk of a failure. Over tightening
them can damage the fastener, elevating the risk of a
failure. The failure of a fastener or improper tensioning
on a quick release may lead to a component failure that
causes the rider to lose control and suffer a fall.
Ensuring that your screws and fasteners are tightened
correctly requires the skillful use of a torque wrench and
we strongly recommend having a professional bicycle
mechanic tighten them. If you would prefer to tighten the
screws and fasteners yourself, you must use a calibrated
torque wrench and ensure you reach the correct torque as
specified the section on Torque Requirements for Screws
and Fasteners below.
Owner’s Manual
Familiarization Ride
Before heading out into traffic on a “real ride,” you
should become familiar with riding your elliptical bike in a
controlled environment until you can handle the bike well
enough to ride safely in an uncontrolled environment. If
you have not already adjusted the bike to fit you correctly,
follow the instructions in the Adjusting the Fit section
above. Once your elliptical cycle is properly adjusted,
follow these instructions to familiarize yourself with how it
functions.
WARNING! When riding an elliptical cycle, your head
will be much higher off the ground than it would be on a
regular bicycle. As a result, you could suffer even more
damage to your head as a result of a collision or fall than
you might if you were riding a conventional bicycle. Do
not become another statistic; always wear a properly
fitting helmet when riding your bike. Failure to do so
could result in significant injury or death.
Find a Good Location
Bring the machine to a controlled, dry, paved location free of obstacles and traffic that is large enough to maneuver safely. A closed-off or empty parking lot that is at least 100 yards by 40 yards (about the size of a football field) could be a good spot.
Put on Your Helmet, Appropriate Clothing,
and Protective Gear
Every year thousands of cyclists suffer head and neck injuries as a result of collisions or falls. Some of these head injuries could have been reduced in severity or avoided entirely if the rider were wearing a Department of Transportation approved helmet properly at the time of the fall or collision. Every helmet is different and each helmet comes with a set of instructions addressing how to properly fit and adjust the helmet, as well as how to care for it. Follow these instructions to properly adjust your helmet before you begin riding your ElliptiGO® bike.
In addition, make sure that you are wearing brightly colored and well-fitting clothes, eye protection, and closed-toe shoes. Check to make sure nothing is dangling from your body or is so loose that it could contact any of the machine’s moving parts. In particular, make sure that your shoestrings are not too long to get caught in the moving mechanisms, especially the rear wheel, chain, sprockets, and drive arms. Never ride an elliptical cycle in open-toed shoes, flip flops, sandals or barefoot.
Inspect the ElliptiGO Bike and Get Familiar
with the Brakes and Gear Selector Levers
Execute the pre-ride inspection according to the checklist above. Then, with
the ElliptiGO situated securely on the kickstand, practice squeezing the brakes. Ensure that they have the correct brake reach and are functioning properly.
Owner’s Manual
III
Start Your First Practice Ride
Once you are familiar with operating the brakes,
have your helmet on, and have the appropriate clothes and other safety gear. To get started, place the gear selector lever into the 5th position for the Arc, 8C, 8S and 11R models, and the 1st position for the 3C model. Move the bike off of the kickstand. Place one foot on the ground and the other one squarely onto the flat portion of the corresponding foot platform. Generate forward momentum by pushing off the ground with your ground-based foot and then stand up onto your platform-based foot, balancing the bike as you roll forward. Once you have your balance, place your ground-based foot onto the foot platform on the other drive arm. Begin to take slow strides as in walking to propel the elliptical cycle forward and then gradually increase your cadence as you get comfortable.
Be very mindful of your height when riding. Your head will be 12-18 inches higher than your standing height, and there are many low-hanging objects like tree branches, signs, underpasses, and the like that could strike you on your ride if you are not paying attention.
WARNING! During mounting and riding always ensure
that each foot is resting squarely on the flat portion of
the foot platform. If your foot is not placed correctly on
the foot platform, it can slip off the platform, contact the
frame, or get caught in the bike’s moving parts, any of
which could cause you to lose control and suffer a fall.
WARNING! YOUR HEAD IS VERY HIGH OFF THE
GROUND WHEN RIDING AND COULD HIT STATIONARY
OBJECTS. Always look out for objects like tree branches,
signs, underpasses, etc. that are usually higher than
pedestrians or cycling traffic, but may be low enough to
strike you on your ElliptiGO bike. Hitting an object with
your head while riding will likely cause you to lose control
and fall, resulting in serious injury or death.
Test the Brakes
Your ElliptiGO cycle comes equipped with front and rear rim brakes actuated by levers attached to the handlebars. One brake lever operates the front brake and the other operates the rear brake. To test the brakes, start riding the bike slowly and stop pedaling. Prepare to stop by standing upright in a balanced position. Gently apply braking pressure to the rear brake first, then to the front brake. Always apply the brakes in a smooth controlled manner until you come to a complete stop. As you approach a complete stop, make sure to place your foot on the ground so you don’t fall over.
WARNING! Always apply the brakes in a smooth
controlled manner. Start braking with the rear brake first,
but always use both brakes to control speed. Applying
the brakes too quickly or with too much force can result
in a wheel “locking up” and the rider losing control and
suffering a fall.
Some ElliptiGO® bikes come equipped with bar extensions at the end of each handlebar. Although Owner’s Manual
these extensions can be helpful for climbing hills, they position your hands further away from the brakes and shifters than when properly positioned on the grips. NEVER ATTEMPT TO BRAKE WITHOUT HAVING BOTH HANDS SECURELY POSITIONED ON THE HAND GRIPS. Braking with only one hand securely positioned on the hand grips and the other on the bar extensions can cause the rider to lose control of the bike and suffer a fall.
WARNING! Always ensure both hands are securely
positioned on the hand grips before braking. Braking with
only one hand on the hand grips can cause the rider to
lose control and suffer a fall.
Get Familiar with Turning, Starting and Stopping
Ride your elliptical bike for at least 20 minutes in this safe environment, ensuring that you make several starts and stops and right and left turns. Practice shifting through the gears and getting a feel for what gear is appropriate for you at different speeds. If something doesn’t feel right or something happens that makes you unsure about any aspect of your machine or the riding experience, stop riding and contact ElliptiGO customer service at
service@elliptigo.com to resolve the issue before attempting a subsequent ride.
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Owner’s Manual
Riding Techniques
Before any ride, we highly recommend executing the PreRide Checklist. Do not ride an elliptical cycle without a
helmet and proper clothing, including closed-toe shoes,
ensuring that all of the components are working properly
and all screws, fasteners and quick release levers are
properly closed.
Your ElliptiGO® product is an advanced piece of fitness
equipment. It is designed to be used on paved surfaces
for exercise. It is not a toy, nor is it designed to be used on
trails, dirt, sand, gravel, or other rough surfaces. Moreover,
it is never to be used for trick or stunt riding, or to be
ridden off of jumps, curbs, ditches, drops or other extreme
obstacles.
ALERT! Using your ElliptiGO product improperly could
seriously damage it and void your warranty.
WARNING! ElliptiGO products are designed exclusively
for on-road use to get exercise. Riding on rough road
surfaces or doing trick or stunt riding could cause one or
more components to fail, which will likely result in a fall
that could cause serious injury or death. ONLY USE YOUR
ELLIPTICAL BIKE ON PAVED SURFACES AND DO NOT
ENGAGE IN TRICK OR STUNT RIDING.
to strike you on your elliptical bike. Hitting an object with
your head while riding will likely cause you to lose control
and fall, resulting in serious injury or death.
As a rule, you should always have two hands on the
handlebars unless you are signaling. Unlike a conventional
bicycle, elliptical cycles cannot be ridden “with no hands.”
Similarly, you should only use the bar extensions (if
present) when climbing hills, and never in traffic or other
situations that could require emergency maneuvers.
NEVER ATTEMPT TO BRAKE WITHOUT HAVING BOTH
HANDS SECURELY POSITIONED ON THE HAND GRIPS.
Braking with only one hand securely positioned on the
hand grips and the other on the bar extensions can cause
the rider to lose control of an elliptical bike and suffer a fall.
WARNING! Always ensure both hands are securely
positioned on the hand grips before braking. Braking with
only one hand on the hand grips can cause the rider to
lose control and suffer a fall.
Also, be very mindful of your height when riding. Your head
will be 12-18 inches higher than your standing height, and
there are many low-hanging objects like tree branches,
signs, underpasses, and the like that could strike you on
your ride if you are not paying attention.
WARNING! YOUR HEAD IS VERY HIGH OFF THE
GROUND WHEN RIDING AND COULD HIT STATIONARY
OBJECTS. Always be looking out for objects like tree
branches, signs, underpasses, etc. that are usually higher
than pedestrians or cycling traffic, but may be low enough
Owner’s Manual
Climbing and Descending Hills
Be cautious when climbing and descending hills. Prior
to reaching a hill to climb, prepare to shift into a lower
gear. The steepness of the hill will determine which gear
is the correct one to select. Once you have reached the
hill, shift into the correct gear and apply power using the
same riding technique that you use on level ground. If the
hill is steep, lean forward to drive additional power from
your quadriceps muscles. Use the gearing to keep the
same comfortable cadence you enjoy when riding on level
ground.
Some ElliptiGO® products come equipped with bar
extensions at the end of each handlebar. These extensions
enable additional hand positions that can assist you to
climb hills comfortably. They are not to be used when
descending or riding on level ground. If you choose to
use these extensions, you must realize that they position
your hands further away from the brakes and shifters than
when properly positioned on the grips. As a result, you
will not be able to apply the brakes or shift gears when
using the hand grips. Instead, you will need to reposition
both hands to the hand grips before shifting or braking.
This will take time and could prevent you from being able
to avoid a collision in an emergency. As a result, only use
the bar extensions when climbing and be extra cautious
when using them. Never use the bar extensions when there
are cars or other cyclists around because you will need
immediate access to your brakes in case of an emergency.
Once you have crested the hill, place both hands securely
on the hand grips and continue riding as appropriate.
WARNING! Always ensure both hands are securely
positioned on the hand grips before braking. Braking with
only one hand on the hand grips can cause the rider to
lose control and suffer a fall.
As you crest the hill, shift up to accommodate your
increase in speed while trying to keep the same cadence
throughout.
When descending a hill, always make sure that you are
traveling at a safe rate of speed. The preferred way
to descend a hill is to “coast”. To coast, simply stop
pedaling and stand on the foot platforms with your legs
in a comfortable orientation. Use the brakes gently and
frequently to control your speed. If you choose to pedal
during a descent, make sure that you select the correct
gear position (usually a “higher” gear) before starting to
pedal. Pedaling while in an incorrect gear can cause the
elliptical bike to become unstable, so always ensure you are
in the correct gear for the speed you are traveling before
pedaling. When in doubt, slow down to a more comfortable
speed and shift into a higher gear before pedaling.
Riding in Adverse Conditions
WARNING! Water on the road and in the air will reduce
your ability to control and maneuver an elliptical bike. It
also reduces the ability of motorists and other cyclists to
control their vehicles. As a result, collisions and falls occur
much more frequently in wet conditions. We strongly
suggest not riding your bike when the roadways are wet.
If you must ride, always use extreme caution, and allow for
extra stopping distance and room to maneuver.
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III
Riding in Wet Conditions
Riding in wet conditions subjects you to a significantly
increased risk of serious injury or death as a result of a
collision with a motor vehicle, cyclist, or stationary object
or a fall. We recommend not riding ElliptiGO® products
outside when the roads are wet, even if it isn’t raining. This
is because the contact between your tire and the road will
cause moisture from the roads (and air) to be transferred
onto your rims and significantly reduce the performance
of your brakes and increase your stopping distance. In
addition, the decreased friction between your tires and the
road surface will reduce your ability to maneuver your bike
and increase the chance that you will lose control while
turning or stopping. This could result in a fall causing you
serious injury or death. Finally, other cars and cyclists will
experience similar effects, making it less likely that they will
be able to see you and avoid colliding with you during an
emergency.
If you must ride when it is wet out, always use extreme
caution. Wear very bright and visible clothing, and use
front and rear lights. Consider attaching lights or highly
visible colors to your helmet. Travel at a slower speed and
choose less traveled roads with wide bike lanes or bike
paths where possible. In situations that require braking
(e.g., when approaching a turn, stop light or stop sign),
start applying the brakes very early so you can gauge how
much stopping power you have given the reduction in
friction between the brake pads and the rims. Take turns
slowly and watch out for painted features on the roads.
These can become exceptionally slick when wet, so try to
avoid them if possible.
Again, our strong recommendation is to avoid riding at all
during wet conditions.
Riding at Night and During Periods of Low Visibility
WARNING! Riding at night and during periods of low
visibility significantly increases the likelihood of collisions
and falls that can cause serious injury or death. Even
with proper lighting, cyclists are difficult to see and are
more likely to be struck by vehicles during periods of low
visibility than during the day. In addition, dangerous road
conditions are more difficult to spot and therefore, it is
more likely that you will strike them. We strongly suggest
not riding ElliptiGO products outside during periods of
low visibility. If you must ride, always use lighting that
complies with the laws in your area and ride with extreme
caution.
Riding at night and during periods of low visibility
significantly increases your risk of serious injury or death
as a result of a collision with a motor vehicle, cyclist, or
stationary object. We strongly recommend not riding bikes
at night or during periods of low visibility. Even with proper
lighting and highly-visible clothing, cyclists are difficult
to see. In addition, dangerous road conditions are much
more difficult to spot in time to avoid them at night and
during other periods of reduced visibility which drastically
increases the likelihood you will suffer a fall because
of them. Although your elliptical bike is equipped with
reflectors, they are not a substitute for the proper front
and rear lighting systems. Always ensure you have proper
lighting before choosing to ride at night.
Owner’s Manual
WARNING! Reflectors are not substitutes for adequate
front and rear lighting systems. Never ride at night or
during periods of low visibility without front and rear
lights that meet the requirements of your local laws.
Because cyclists are difficult for drivers, pedestrians
and other cyclists to see, riding without lights in these
conditions is reckless and significantly increases the
likelihood of collisions and falls that can cause serious
injury or death.
WARNING! Do not remove the attached front and rear
reflectors. They provide a valuable resource in alerting
drivers and other cyclists that you are on the road and
your direction of travel. Removing them will reduce your
visibility when riding at all times, but especially during
night and during periods of low light. This, in turn, will
increase the chances that you will be struck by another
vehicle while riding and be seriously injured or killed.
If you must ride at night or during other periods of
reduced visibility, always use extreme caution. Always ride
defensively, and make sure that drivers and other cyclists
can easily predict any changes of speed or direction. Avoid
abrupt stops or quick departures from your line of travel.
Choose your path wisely, avoiding unlit or poorly lit roads,
and including well-lit, low-traffic roads with wide bike lanes
whenever possible.
Research the laws pertaining to night riding in your area
and make sure that you comply with them, including
having front and rear lights. Make sure that your lights
provide enough visibility for you to see and be seen easily.
Wear light colored clothing and shoes that incorporate
reflective materials into them; these can be purchased
at most bicycle and running stores. Add lighted and/or
reflective accessories to your body, especially on your
arms and legs and helmet. When lit or seen by reflective
materials, the motion of your legs will help attract attention
and demonstrate that you are a moving object on the
roadway that needs to be avoided. Take advantage of your
body size to become as visible as possible on the road. The
easier you make it to be seen, the less likely it is that you
will be hit by a vehicle because the driver does not see you.
Before riding, check to make sure that the faces of your
reflectors are free from dirt and other obstructions, that
the reflectors are securely attached to their mounts, and
that the mounts are securely attached to your bike. If a
reflector is damaged, replace it immediately. Also, make
sure that your lights are working properly and bring a
spare set of batteries. Check to ensure that your clothing
or other objects will not obstruct your reflectors or lights.
Again, if you do not absolutely have to ride at night, don’t the risks likely outweigh the benefits.
Competitive and Group Riding
Riding in groups or organized events, whether competitive
or recreational, brings additional risks that must be
addressed but cannot be eliminated. By choosing to ride
in groups, in events, or in competitions, you are voluntarily
assuming an increased risk of serious injury or death. As a
result, it is imperative that you exercise additional caution.
ElliptiGO products are designed to be used for exercise. If
you choose to ride in events or competitions, we strongly
encourage you to ride alone or with one other person and
to always avoid large groups of cyclists. Before you ride
Owner’s Manual
III
in an event with other cyclists, make sure that you have
the experience and skill necessary to take on the added
challenges of riding close to other cyclists. Choose your
event wisely and get to know the course ahead of time to
make sure there will be ample room for you to maneuver
away from packs of cyclists.
WARNING! If you choose to ride in a cycling event,
make sure to avoid riding in large groups of cyclists.
ElliptiGO products are not designed to be ridden in a pack
of cyclists and cyclists may inadvertently collide with the
ElliptiGO bike’s moving mechanisms – causing you and/or
the cyclist to fall and suffer serious injury or death.
During competitive and recreational events, we strongly
recommend against “drafting” behind other cyclists.
Although drafting is a fundamental part of road biking, it
is prohibited during elliptical biking events. The elliptical
cyclist’s riding position eliminates many of the benefits
from drafting so the risks from being close to other
cyclists far outweigh the benefits from any reduction in
drag. Similarly, never crouch down or change your body
position to reduce your drag while riding an ElliptiGO bike.
This behavior will reduce your stability and increase the
likelihood that you will crash or fall and suffer serious injury
or be killed.
If you choose to compete in events that have one or more
steep downhill sections, again, stay in an upright and wellbalanced position at all times. We strongly recommend
coasting downhill and using the brakes to maintain a safe
speed. Even using these techniques, it is possible to reach
speeds in excess of 40 mph. Traveling at that rate of speed
drastically increases the likelihood of serious injury or
death during a fall.
WARNING! Even though you may have seen
photographs or video footage of people riding ElliptiGO®
products at high speeds, this does not indicate that this
behavior is safe. Riding at high speeds is dangerous and
can result in serious injury or death. Keep in mind that
any high-speed maneuvers you may have seen were likely
performed by professionals with extensive experience
riding elliptical bikes. It is your responsibility to ride
safely and within your abilities. Regardless of whether
the riders in these photos or videos were using protective
gear, always wear a helmet and protective clothing.
Finally, it is essential that you understand that helmets
and safety equipment can only reduce the amount of
damage you suffer from a fall or crash – nothing can
completely prevent injuries or death in every situation.
As you increase your speed, the chances that your safety
equipment will prevent serious injury or death should you
crash or fall are reduced.
It is imperative that your bike be in top working condition
before entering any event or ride that includes a steep
descent. Do not use an ElliptiGO product that has any
damaged parts or components. We recommend having
your ElliptiGO bike carefully inspected by an ElliptiGO
service expert or a trained bicycle mechanic who is
familiar with the operation of the ElliptiGO bike and its
components.
Owner’s Manual
Stationary Trainers
Stationary trainers (also known as wind trainers or
indoor trainers) are bike accessories that enable you to
exercise on a bike without actually moving. There are a
number of different stationary trainer manufacturers and
your ElliptiGO bike will fit on many different models of
trainers. The majority of trainers attach to bikes at the rear
dropouts. Holding the frame fixed at the rear dropouts
can put a significant amount of stress on the rear portion
of the frame. That amount of stress created by using your
bike in a stationary trainer will depend on your weight,
how hard you ride, how long you ride, how often you ride
and how you engage the foot platforms while riding in the
stationary trainer.
result in a frame failing during a ride. If your frame fails
while riding you will likely lose control of your bike and
suffer a fall.
The frames on ElliptiGO 3C, 8C, 8S and 11R models are
robust enough to be used in a stationary trainer by people
who weigh less than 250 pounds. However, the frame on
the Arc model is not designed to be used in a stationary
trainer and should not be used in one. Riding an Arc model
in a stationary trainer voids your warranty and could
irreparably damage your frame. It is possible that damage
caused by riding the Arc model in a stationary trainer will
introduce a crack into the frame that will cause the frame
to fail when riding on the road. For more details about
stationary trainers and a list of which stationary trainers
we recommend for use with the 3C, 8C, 8S and 11R, please
visit: www.elliptigo.com/trainer.
III
WARNING! DO NOT RIDE THE ELLIPTIGO ARC IN A
STATIONARY TRAINER. Doing so voids your warranty and
could cause significant damage to the frame which may
Owner’s Manual
Chapter 4: Service and Maintenance
Servicing ElliptiGO® Products
As with any piece of sophisticated equipment, your
ElliptiGO elliptical bicycle will require periodic servicing
and maintenance in addition to consistent inspections. All
servicing beyond the routine maintenance steps discussed
below should be performed by a professional bicycle
mechanic or ElliptiGO-certified technician. To discourage
you from attempting to service your ElliptiGO bike on
your own, this manual does not provide any servicing
procedures beyond routine maintenance.
WARNING! Elliptical bicycles are subjected to high
stresses during operation. Different materials and
components may react to wear or stress fatigue in
different ways. If the design life of a component has been
exceeded, it may suddenly fail, possibly causing injuries
to the rider. Any form of crack, scratches or change of
coloring in highly stressed areas could indicate that the
life of the component has been reached and it should be
replaced.
Your maintenance and servicing requirements will depend
on a number of factors, including your weight, the
frequency, style and duration of your rides, the climate
where you ride, and the condition of the surfaces upon
which you ride. Regardless of how diligent you are with
your inspections and careful you are when riding, your
ElliptiGO bike components will fatigue with each ride
and eventually they will wear out. Each component has
a different lifespan and tolerance for abuse. Many can
fail catastrophically without warning if subjected to the
stresses of riding after they have reached the end of their
life. Even a component that is covered by a warranty can
fail before the expiration of its warranty depending on how
it is affected by the factors listed above. Consequently, it
is your responsibility to spot the signs of fatigue that can
indicate when a component is reaching the end of its useful
life and to have that component replaced by a professional
bicycle mechanic or ElliptiGO-certified technician.
We design ElliptiGO products so that all of the components
work in concert to provide a safe and enjoyable riding
experience. As a result, when you replace a safety-critical
component, always use a genuine replacement part. If you
replace an original component with a different component,
the change can have a ripple effect through the entire
system and potentially put additional stress on other
components. This additional stress could cause the new
component or the existing components to wear out more
quickly or, depending on the nature of the new component,
could result in a catastrophic failure of a component during
normal use.
While servicing of the ElliptiGO bike should be done by
a professional bicycle mechanic, you should perform the
following routine maintenance and inspections before and
after every ride.
Owner’s Manual
Routine Maintenance and Inspections
1. Before every ride:
a.Execute the Pre-Ride Safety Checklist. This is a critical process for ensuring your elliptical cycle is in good working order and it is the best way to prevent an injury caused by a worn out or improperly operating component. b.If your elliptical bike has guide tracks, wipe them down with a soft, dry cloth and inspect the load wheels for cracks. Remove any debris left on the tracks and if a load wheel is cracked, DO NOT RIDE. Instead, have the load wheel replaced.
2. After every ride:
a. Wipe the bike down, inspecting it for damage and loose cables or components. Pay particular attention to the load wheels (if any), rims and brakes, examining the load wheels for cracks, the rims for cracking or bowing and the brakes for proper adjustment, alignment, and sufficient brake pad depth. Address any issues you find.
b. Take time to thoroughly inspect the drive arms and swing arms (if any) to make sure there is no visible damage to them.
c. Test the headset and steering column to make sure they are tightened properly. Straddle the bike and pull on the front brake lever to lock the front wheel. With the front wheel held by the front brake, push forward on the handlebars so that the rear wheel lifts off the ground, then drop the wheel back down, feeling for movement through the steering column and headset. If there is movement, check the tightness of the steering column quick release systems. If they are appropriately tight, then the headset may be loose. Take your elliptical bike to a professional bike mechanic to have him or her examine the headset.
d. Do a thorough inspection of the spokes on both wheels. They should all feel equally tight. If any one feels looser than the others, take your elliptical bike to a professional bicycle mechanic to have the spokes tightened and the wheel trued.
e. If your elliptical bike has a track system, then wipe down the guide tracks with a soft, dry cloth. Inspect the tracks for debris and the load wheels for cracks and debris. If the load wheels are cracked, have them replaced before your next ride. If the load wheels or tracks have accumulated debris, remove the debris.
f. If you encountered any moisture during the ride, such as puddles, rain or wet roads, ensure that the bike is completely dry before you put it away
and lubricate the chain with oil.
If during your pre- or post-ride inspections you see any
frayed, scratched, torn, damaged or discolored component,
cable, housing, or part, take your ElliptiGO cycle to a
professional bicycle mechanic or ElliptiGO-certified
technician to have it inspected and the part replaced.
WARNING! Always have a professional bicycle
mechanic or ElliptiGO-certified technician service your
elliptical bike. Failure to properly service your bike
can result in the improper functioning of one or more
components during a ride, causing the rider to suffer a
fall. Improper servicing can also result in damage to the
ElliptiGO elliptical cycle and could void your warranty.
Owner’s Manual
IV
Maintenance Chart
The appropriate maintenance intervals for your ElliptiGO® elliptical bicycle depend on many variables, including your
weight, riding style, riding terrain and riding environment. The recommendations below are based on a 175-pound rider
riding about 75 miles per week (300 miles per month) on relatively flat, well-paved surfaces in a mild climate. This chart
assumes that the pre-ride and post-ride inspections and wipe-down descibed in the Owner’s Manual are being done
consistently. Those activities are critical for indentifying parts that are wearing more quickly than expected or have been
damaged during riding. Proper maintenance is an important part of a safe cycling experience, so we highly recommend
performing regular maintenance on your elliptical bike.
Every
Ride
Inflate Tires u
Wipe Track Inserts and Load
Wheels ±
Lube Chain u
Professional Tune-Up ±
Adjust Chain Tension ±
Replace Brake Pads u
Replace Shifter and Brake
Cable ±
Replace Cable Housing ±
11-speed Hub Oil Change ±
8-speed Hub Maintenance ±
Replace Track Inserts and
Load Wheels ±
Replace Tires u
Replace Chainring and
Cassette*
Replace Chain ±
Replace Rear Derailleur
Jockey Wheels*
u
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
All ElliptiGO Bikes
± Long Stride Bikes Only (3C, 8C, 8S, 11R)
*
Every
3
6
9
12
15
18
21
24
Month Months Months Months Months Months Months Months Months
Compact Stride Bikes Only (Arc)
Owner’s Manual
What Happens if I Damage My Bike?
If you damage your bike by colliding with another object
or sustaining a fall, first ensure that you do not require
medical attention. If you do, get medical help immediately.
Even if you are unhurt, DO NOT RESUME RIDING your bike.
Instead, take it to a professional bike mechanic or to an
ElliptiGO® Certified Technician. Do not resume riding the
bike until a professional has thoroughly checked out the
entire system and taken it for a test ride.
How Long Will My Bike Last?
The short answer is: we don’t know exactly how long your
ElliptiGO elliptical bike will last, but we do know that it will
not last forever.
As discussed above, the lifespan of any given component
on your bike varies with a range of factors, including
rider weight, frequency of riding, duration of rides, riding
surface, intensity of riding, style of riding, climactic
conditions when riding and in storage, and diligence with
maintenance and servicing.
Because it is impossible to predict exactly how long any
given component will remain serviceable, it is important
for you to be able to spot the signs of component aging
so you can avoid experiencing a catastrophic failure
of a component that is beyond its useful service life.
What is equally important for you to know is that some
components can show no signs of stress or damage before
giving out, so it is critical to have a professional bicycle
mechanic or ElliptiGO-certified technician inspect your
elliptical bike periodically to ensure everything is in good
working order.
We recommend having your ElliptiGO elliptical cycle
inspected by a professional after every 50 hours of riding if
you are an average weight rider (175 pounds) using the bike
for exercise on well-maintained paved roads and average
around 12-15 mph when riding. That’s about every 10 weeks
if you ride an hour a day, five days a week. If you are a
heavier rider, frequently engage in aggressive climbing and
descending, or ride on poorly maintained roads, you should
have your ElliptiGO bike checked more frequently. Again,
you should inspect the bike before and after every ride,
the 50 hour rule of thumb is for periodic inspections by a
professional.
These professional inspections can be critical for
identifying failing parts early so you can avoid the
extreme hazards that accompany a catastrophic failure
of a component during use. A professional technician will
be very familiar with the operation of almost all of the
components on your elliptical bike and be able to spot
damage or accelerated aging more easily than someone
who is untrained in bicycle mechanics. This is why they can
identify problems early-on and then advise you regarding
the best way to handle them.
At the end of the day, like most things in life, your safety
and experience with the ElliptiGO bike are in your hands.
When used properly, your cycle will provide you with many
years of enjoyable outdoor low-impact exercise. If you pay
Owner’s Manual
IV
attention to the bike and its components, keep them clean
and in good working condition, inspect them before and
after each ride, and have your bike inspected frequently
by a professional, you should be able to derive the full
value from the machine. If you neglect to maintain the bike,
rarely inspect the components, fail to keep the bike clean
and the drive train lubricated, or pay no attention to signs
of damage or excessive wear, you will likely experience
problems with your elliptical bike and could experience a
catastrophic failure of a component while riding.
ElliptiGO® Bikes with Composite Drive Arms
As discussed above, we have designed your elliptical
cycle to provide a high-performance exercise experience.
There are many considerations that went into creating
your bike, including safety, weight, stiffness, ride comfort,
and aesthetics. We chose to construct the drive arms on
some of our models from a composite material called
“carbon fiber” because of the superior stiffness to weight
ratio this material delivers as compared to metals such as
steel, aluminum, and titanium. However, there are some
significant differences you should be aware of regarding
how composites like carbon fiber behave as compared to
metals.
The biggest difference between the behavior of carbon
fiber and common metals during periods of extreme
stress is that metals tend to bend or deform before they
break, often providing a warning sign that a metal part
has been overly fatigued. Carbon fiber parts, on the other
hand, neither bend nor deform prior to breaking. When
overloaded beyond their capacity, they will often just snap
in a single catastrophic failure. This is important for you to
understand because the drive arms are the things you are
standing on when you ride your elliptical bike and if one of
them breaks, you will almost certainly suffer a fall and be
seriously injured or killed.
The drive arms have been designed to withstand the
fatigue associated with their intended use by a rider who
weighs less than 250 pounds fully-laden. If you misuse the
bike, collide with another object, or are involved in a crash,
you can damage the drive arms to the point of breaking
them. Although breaking your drive arms is bad, damaging
them without breaking them could be even worse because
a damaged drive arm can catastrophically fail during
regular use without warning. Consequently, you must be
on the lookout for signs that your drive arms are damaged
so you can replace them and avoid serious injury or death
from a drive arm failure during normal use.
Damaged carbon fiber can be identified by observing
visual signs of cracking or delamination, hearing creaking
or other noises when the carbon fiber flexes, or feeling a
lack of stiffness in the part.
Cracks
Cracks can come in any size, but regardless of how small a crack is, you should not ride an elliptical bike with a crack in the drive arm. Once a crack has formed it will continue to grow and splinter over time and use, eventually resulting in a catastrophic failure of the part. Cracks can be found during a thorough visual inspection of the drive arms. Pay particular attention Owner’s Manual
to the sections of drive arm immediately in front of and carbon fiber looks like. If an area on your drive arm behind the foot platforms, as these are the areas under begins to look cloudy, this is a sign of delamination.
the greatest amount of stress during operation.
The second most common visual sign of delamination is slight deformations in the part itself. When Again, never ride on a drive arm that has a crack, you receive your elliptical bike, inspect it so you regardless of the size. Instead, contact
can become familiar with the smooth lines of the drive service@elliptigo.com for a replacement drive arm.
arms. During your regular inspections, pay attention to these lines to see if there has been any change to Delamination
them, especially a single bulge, bump or depression Your carbon fiber drive arm is comprised of several thin layers of carbon fibers bonded together by epoxy. in the part. If you find something unusual this could be a sign of delamination. Before riding, take your bike Delamination describes the condition where the to a professional bicycle mechanic or ElliptiGO®-
carbon fiber layers separate from each other. certified technician for inspection. When in doubt, Delamination can have a number of causes, contact service@elliptigo.com for a replacement drive many of which do not require abusing the part. arm.
Regardless of why the delamination occurred in the first place, the result is that it can greatly reduce In addition to visual signs, there are audible indicators the strength of the part and put the rider at risk of delamination. When riding listen for any creaking of an unexpected catastrophic failure that can result or popping sounds coming from the drive arms. in serious injury or death. Consequently, you should Your drive arms should be quiet. If a drive arm is never ride on a drive arm or other component that creaking under load, this is a strong indicator shows signs of delamination. Instead, contact
that it is damaged and could fail catastrophically service@elliptigo.com for a replacement drive arm, or during normal operation. Even if you can’t see any your component dealer for a replacement component.
signs of delamination or cracking, a creaking drive arm must be replaced. In that case, do not ride. Instead, contact service@elliptigo.com immediately for There are several different visual indicators that can a replacement drive arm.
be signs of delamination. The most common sign of delamination is a cloudy discolored area forming on the surface of the part. Undamaged carbon fiber should appear glossy black or gray. Examine your new drive arms to get a good picture of what undamaged Owner’s Manual
IV
Finally, when inspecting your drive arms, use your fingernail to strike the carbon fiber at regular intervals and listen to the sound it generates. It should be a nice, sharp sound every time you strike the surface. If one area returns a different sound, especially one that is muted or dull, this is an indicator that delamination is occurring inside the part. Take your ElliptiGO bike to a professional bicycle mechanic or ElliptiGO-certified technician for further evaluation.
Owner’s Manual
Torque Requirements for Screws and Fasteners on 3C, 8C, 8S and 11R Models
Item
Fastener Location / Description
Fastener Size
Tool Required
Qty
Torque (N-m)
1
Ergon GC3 Integral bar-end Grips to Handlebars (On Certain Models Only)
M6x1.0
5mm allen
2
8
2
Gear Shifter to Handlebars
M6x1.0
5mm allen
1
5-7
3
Brake Levers to Handlebars
M5x0.8
4mm allen
2
4-5
4
Stem to Handlebars
M5x0.8
4mm allen
4
4-5
5
Steeering Extender Star Nut
M6x1.0
5mm allen
1
6-8
6
Stem to Steering Extender
M6x1.0
5mm allen
2
8-10
7
Steering Column Base to Fork Steering Tube
M6x1.0
5mm allen
2
6-8
8
Track Inserts to Frame - TIGHTEN VERY LIGHTLY TO AVOID STRIPPING!
M3x.5
2.5mm allen
8
0.8-1.0
9
Kickstand to Frame
M6x1.0
5mm allen
2
6-8
10
Rear Brakes to Frame
M6x1.0
5mm allen
2
5-7
11
Front Brakes to Fork
M6x1.0
5mm allen
2
5-7
12
Brake Pads to Brake Arms
M6x1.0
5mm allen
4
6-8
13
Brake Cable to Brake Arms (Cable Anchor Bolt)
M6x1.0
5mm allen
2
6-8
14
Bottom Bracket to Frame
1.37”-24
BB Tool
2
50-70
15
RH & LH Crank to Bottom Bracket
M15x1
8mm allen
2
47-54
16
Chainring/Chain guard to RH Crank
M8x0.75
6mm allen
5
8-10
17
Drive Arm Axle to RH Crank Arm
9/16”-20 RH
6mm allen
1
34
18
Drive Arm Axle to LH Crank Arm
9/16”-20 LH
6mm allen
1
34
19
Crank Axle Retention Screw to RH Crank Arm - TIGHTEN VERY LIGHTLY TO AVOID
STRIPPING HEX!
M6x1.0 LH
2.5mm allen
1
2
20
Crank Axle Retention Screw to LH Crank Arm - TIGHTEN VERY LIGHTLY TO AVOID
STRIPPING HEX!
M6x1.0 RH
2.5mm allen
1
2
21
Drive Arm Bearing Adjustment Screw to RH Axle (Under GO Cap)
Set at Factory !! DO NOT TIGHTEN !!
22
Drive Arm Bearing Adjustment Screw to LH Axle (Under GO Cap)
Set at Factory !! DO NOT TIGHTEN !!
23
Drive Arm Foot Basket to Drive Arm Body (Aluminum Drive Arms only)
M6x1.0
4mm allen
16
8
24
Chain Tensioner to Dropout
M4x.7
3 mm allen
4
2-3
25
Chain Tensioner Bolt
M6x1.0
5mm allen
2
5-7
26
Shifter Cable Inner Cable Fixing Bolt
-
wrenches
1
3
27
Rear Wheel Axle Nuts to Frame
3/8”
15mm wrench
2
30
IV
Owner’s Manual
Torque Requirements For Screws And Fasteners - Arc Model
Item
Fastener Location / Description
Fastener Size
Tool Required
Qty
Torque (N-m)
1
Grips to Handlebars
M4x0.70
3mm allen
2
2-3
2
Gear Shifter to Handlebars
M6x1.0
5mm allen
1
5-7
3
Brake Levers to Handlebars
M5x0.8
4mm allen
2
4-5
4
Stem to Handlebars
M5x0.8
4mm allen
4
4-5
5
Steeering Extender Star Nut
M6x1.0
5mm allen
1
6-8
6
Stem to Steering Extender
M6x1.0
6mm allen
2
8-10
7
Steering Column Base to Fork Steering Tube
M6x1.0
5mm allen
2
6-8
8
Kickstand to Frame
M6x1.0
4mm allen
2
6-8
9
Rear Brakes to Frame
M6x1.0
5mm allen
2
5-7
10
Front Brakes to Fork
M6x1.0
5mm allen
2
5-7
11
Brake Pads to Brake Arms
M6x1.0
5mm allen
4
6-8
12
Brake Cable to Brake Arms (Cable Anchor Bolt)
M6x1.0
5mm allen
2
6-8
13
Swing Arm Axle to RH Frame Tube
9/16”-20 RH
15mm open end
1
34
14
Swing Arm Axle to LH Frame Tube
9/16”-20 LH
15mm open end
1
34
15
Swing Arm Axle Screw to RH Swing Arm Axle (Under GO Cap)
M6x1.0 LH
4mm allen
1
6-8
16
Swing Arm Axle Screw to LH Swing Arm Axle (Under GO Cap)
M6x1.0 RH
4mm allen
1
6-8
17
Swing Arm Clevis to Axle
M6x1.0
4mm allen
2
6-8
18
Foot Platform Pivot Bracket to Drive Arm
M6x1.0
4mm allen
8
4-5
19
Foot Platform Pivot Axle to Foot Platform Bracket
M6x1.0
4mm allen
2
6-8
20
Foot Platform to Foot Platform Bracket
M6x1.0
4mm allen
8
5-6
21
Bottom Bracket to Frame
1.375” -24
BB Tool
2
50-70
22
RH/LH Crank to Bottom Bracket
M15x1
8mm allen
2
47-54
23
Chainring /Chain guard to RH Crank
M8x0.75
5mm allen
5
8-10
24
Chain Keeper Bracket to Frame
M6x1.0
4mm allen
1
6-8
25
Chain Keeper to Chain Keeper Bracket
M5x.8.0
3mm allen
1
4-5
26
Drive Arm Axle to RH Crank Arm
9/16”-20 RH
6mm allen
1
34
27
Drive Arm Axle to LH Crank Arm
9/16”-20 LH
6mm allen
1
34
28
Crank Axle Screw to RH Drive Arm Axle (Under GO Cap)
M6x1.0 LH
4mm allen
1
6-8
29
Crank Axle Screw to LH Drive Arm Axle (Under GO Cap)
M6x1.0 RH
4mm allen
1
6-8
30
Cassette Lock Ring
-
Shimano Lock Ring Tool
1
30-50
31
Shifter Cable Inner Cable Fixing Bolt
M6x1.0
5mm allen
1
6-8
32
Derailer Hanger to Frame
M4x0.70
3mm allen
2
2-3
33
Derailer to Hanger
M10x1.0
5mm allen
1
8-10
Satisfaction Guarantee
We guarantee that you will love your ElliptiGO® elliptical
bicycle. If you purchased your bike directly from ElliptiGO
Inc., you can return it for any reason within 30 days of
purchase for a full refund, less return shipping charges, if
any. It is your responsibility to retain all original packing
materials so they can be used in the event of a product
return. Any item that is damaged or is missing parts for
reasons not due to our error may receive a partial refund,
which would be communicated upon receipt of the return.
Just contact us at service@elliptigo.com to arrange the
return and we will send you more details.
If you purchased from an authorized dealer, that dealer’s
return policy will apply instead.
Limited Warranty
We also guarantee that your ElliptiGO elliptical cycle will
be free from manufacturing defects for the periods stated
below:
• Five years: Frame
• Two years: Fork, Drive Arms, Crank Arms, and Steering Column
• One year: All Other Components, Paint and Decals
This is the only warranty for your ElliptiGO bike and it is
limited to the initial purchaser (it expires upon resale or
transfer of the product to another party). The warranty
applies only to products purchased from ElliptiGO Inc.
directly or from an authorized dealer.
During the term of this warranty, if you experience a
defect in your ElliptiGO bicycle, we will either repair
or replace the defective part free of charge. This warranty
does not cover any costs for return shipping, labor
installation, transportation or any other expenses incurred
because of the defective part.
Limits to Coverage
This warranty does not cover damage to your elliptical
bicycle resulting from:
• Normal wear and tear
• Improper use (see Owner’s Manual for a detailed discussion of proper and improper use of the ElliptiGO)
• Improper assembly of a component or the bike itself performed by someone other than an authorized representative of ElliptiGO
• Improper servicing of a part by someone not authorized by ElliptiGO
• Failure to perform routine maintenance
• The use of parts other than the original parts or replacement parts purchased from ElliptiGO
• Collisions, crashes, or physical abuse to the bike
• Neglect or use of the ElliptiGO elliptical bike when in a state of disrepair
Note that tires, tubes, brake pads, load wheels, track inserts
and other wear parts will require replacement over time
and are only covered by this warranty for manufacturer’s
defects.
Voiding Your Warranty
You void your warranty by:
• Misusing the bike (see your Owner’s Manual for a Owner’s Manual
IV
detailed discussion of proper and improper uses of the ElliptiGO® bike)
• Exceeding the rider weight limit of 250 pounds
• Making any modification to the ElliptiGO bike frame
• Making any modification to the ElliptiGO bike components
Claims
To make a claim through this warranty, please contact
service@elliptigo.com.
Subject to the laws of the governing jurisdiction, ElliptiGO
shall not be responsible for any incidental or consequential
damages arising from this offer of warranty or that result
directly or indirectly from the use of ElliptiGO products.
Your rights under this warranty are limited to the
reparation or replacement of your product. The decision to
repair or replace resides solely with ElliptiGO. This warranty
affords you certain rights that vary by jurisdiction. Any
limitations expressed in this warranty do not affect your
statutory rights under the law of the relevant jurisdiction.
If a court of competent jurisdiction determines that one or
more specific provisions contained in this limited warranty
cannot be applied, the inapplicability of that provision
shall not affect the enforceability of any other provision
contained herein and all other provisions shall remain in
full effect for the term of the warranty
Owner’s Manual
Notes
Owner’s Manual
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