LaSalle Plaza - ECSI System Integrators

LaSalle Plaza - ECSI System Integrators
LaSalle Plaza
Challenge
Replace aging surveillance system to capture better image quality, speed up response
times, and ensure greater overall protection for building occupants.
Market:
Real Estate
Location: Minneapolis, Minnesota
Partner:
ECSI
Solution
LaSalle Plaza installed 48 Avigilon HD 1 MP cameras throughout the building, with the
majority monitoring the retail space and Skyway on the first two floors. Avigilon HD
Featured Products
1 MP cameras monitor the 343-space underground parking garage and four Avigilon
HD 1 MP cameras were installed in the loading dock area. Two operators manage the
ACC Enterprise Software
surveillance system using Avigilon Control Center 5.0 Enterprise Edition (ACC) software
with High Definition Stream Management (HDSM)™ live 24x7 and store 45 days of
continuous surveillance footage on an Avigilon Network Video Recorder (NVR). Security
managers can also view the system from their laptops.
Benefits
- High-quality image detail
1 MP HD Camera
HD Network
Video Recorder
- Faster search and response times
- Reduced maintenance and support costs
- Reduced liability claims
- Higher sense of security
- Attract and retain tenants
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CASE STUDY
LaSalle Plaza in Downtown Minneapolis Installs Avigilon
High-Definition Surveillance System to Monitor Traffic
Throughout Building and Ensure Tenant Safety
Built in 1991, LaSalle Plaza is a 30-story office tower in the heart of Minneapolis’ bustling
theatre district. A 600,000 square foot building that spans an entire city block, LaSalle
Plaza is home to many businesses as well as retail locations and restaurants that cater
to the city’s theatre crowd. Connected by a seven-mile long skyway to an apartment
building, the YMCA, a theatre, and the Target head office, LaSalle Plaza accommodates
more than 16,000 people every day; making patron safety and security a challenge.
Because the building’s aging analog surveillance system was unable to capture clear
image detail, was difficult to use, and costly to maintain, LaSalle Plaza upgraded its
entire system to the Avigilon high-definition surveillance system for its exceptional
image clarity and advanced management features that improve investigations and
response times to ultimately boost overall security.
Surveillance Challenge
“ECSI even beat out our
previous integrator – a
major testament to their
expertise and Avigilon’s
performance.”
Open until 3:00 am for restaurant and theater-goers, and again at 6:00 am to welcome
the building’s workforce, LaSalle Plaza is not a typical office tower. “LaSalle Plaza presents
unique challenges from a security perspective because of its hours, retail locations,
and Skyway; which attract a range of patrons and a lot of traffic,” explained Kelly Lentz,
general manager at LaSalle Plaza, part of the Zeller Realty Group. Monitoring the site with
its 20-year-old surveillance system was also challenging because the image detail had
deteriorated. The building upgraded to a DVR-based system ten years ago, but sourcing
replacement parts was becoming difficult. After receiving bids from three vendors, LaSalle
Plaza chose to work with ECSI, a local provider of security system design, installation,
and support, who recommended the Avigilon high-definition surveillance system. The
team delivered a solid presentation that was easy to follow and clearly demonstrated the
Avigilon advantage. “ECSI even beat out our previous integrator – a major testament to
their expertise and Avigilon’s performance,” added Lentz.
SUPPORT 1.888.281.5182 | sales@avigilon.com | avigilon.com
CASE STUDY
Monitoring High-Traffic Areas
LaSalle Plaza installed 48 Avigilon HD 1 MP cameras throughout the building, with the
majority monitoring the retail space and Skyway on the first two floors. Avigilon HD 1 MP
cameras monitor the 343-space underground parking garage and four Avigilon HD 1MP
cameras were installed in the loading dock area. Two operators manage the surveillance
system using Avigilon Control Center 5.0 Enterprise Edition (ACC) software with High
Definition Stream Management (HDSM)™ live 24x7 and store 45 days of continuous
surveillance footage on an Avigilon Network Video Recorder (NVR). Lentz and one other
manager can also view the system from their laptops.
ECSI installed the Avigilon high-definition surveillance system on the building’s existing
network without causing any disruptions to normal business operations and delivers
reliable system support when needed. “We were also looking for strong vendor support
after installation,” noted Lentz. “We’ve been very pleased with both ECSI and Avigilon.”
Identifying the Transient Crowd
“The picture quality is so
good that we know we will
always be able to clearly
identify an individual.”
The Avigilon high-definition surveillance system is used to monitor individuals moving
through the building to ensure their safety, so it must deliver irrefutable image clarity.
“Video quality is the most important feature for us,” stated Lentz. Located in the downtown
core, LaSalle Plaza attracts a transient crowd, particularly over the cold, winter months
when individuals may be looking for a warm place to stay. To ensure patron safety,
security officers constantly monitor for trespassers and issue warnings or contact local
law enforcement if necessary. “With Avigilon’s excellent image quality, we can easily
identify intruders, watch them as they move through the building, and involve the police
if a problem arises,” explained Lentz. “The picture quality is so good that we know we will
always be able to clearly identify an individual.”
Faster Identification
Avigilon’s image clarity, combined with the system’s ease of use has had a huge impact
on the building’s overall security. “Before, it was extremely time-consuming to search,
find, and identify usable footage,” noted Lentz. “All of our operators say finding footage is
now a significantly faster process.” In addition, operators can view all cameras on fewer
screens for a better overview and faster response. Previously, operators had to scroll
through several screens to see all the cameras, slowing down the search and playback
process. “Because our previous system was so deteriorated, our operators were amazed
at the improvement in quality and manageability Avigilon delivers.”
SUPPORT 1.888.281.5182 | sales@avigilon.com | avigilon.com
“Because our previous
system was so deteriorated,
our operators were amazed
at the improvement in
quality and manageability
Avigilon delivers.”
CASE STUDY
Tenant Safety
With clearly identifiable images of known trespassers, security officers are better
positioned to make faster and more accurate decisions that improve the safety of its
tenants, patrons, and passersby. “We can share images between shifts and easily track
individuals throughout the building to keep them moving and prevent any potential
incidents,” claimed Lentz. “Our tenants appreciate that we are constantly upgrading our
building – from IT to security, making sure it’s the most comfortable, effective, and safe
workplace possible.”
Cost Savings
“The new Avigilon system
is reliable and easy to
manage and support,
reducing maintenance
requirements and costs.”
LaSalle Plaza has also realized some cost savings since deploying the new Avigilon
system. “We were starting to incur costs to repair and replace our old DVR-based system,
which we no longer have to worry about,” remarked Lentz. “The new Avigilon system is
reliable and easy to manage and support, reducing maintenance requirements and costs.”
The building also uses the Avigilon high-definition surveillance system to investigate
“slip and fall” claims which could lead to further cost savings. “With Avigilon cameras, we
can clearly investigate a situation and more confidently defend against a false liability
claim,” confirmed Lentz. “The more detailed information we can provide to the insurance
company, the better off we are.”
The Real Business Benefit
According to Lentz, the real business benefit that Avigilon delivers is the ability to better
move unwelcome people through the building to keep tenants safe. “With the best tools
at their disposal, security officers can monitor our entire building much more effectively
than before for a higher sense of security,” concluded Lentz. “When it comes time to
renew leases, we don’t have to worry that our security efforts will come into question –
our tenants simply cannot say that they feel unsafe.”
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SUPPORT 1.888.281.5182 | sales@avigilon.com | avigilon.com
CASE STUDY
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