INVENTORY MANAGEMENT INVENTORY MANAGEMENT (continued) REMOVING INVENTORY Use to add, remove and change the machine’s bin inventory. LOADING TICKETS INTO A BIN CLEARING THE INVENTORY DATA FOR A BIN To load the tickets into the bin, pull out the appropriate ticket tray for the bin and follow these instructions: 1. Touch Inventory Management from the Manager Functions menu. 2. Touch Select Bin and enter the desired Bin number using the keypad, then touch OK. 3. Touch Remove Inventory. 4. The terminal will prompt with the following message, “Are you sure you want to remove all Tickets from the bin X?” 5. Touch OK. The inventory is cleared from the bin. 6. Touch Home to return to the Manager Functions menu. Pull out the bin tray before loading tickets. A safety latch on the right side of each tray allows only one row to be pulled out at a time. To advance a row of bins, push the safety latch to the left while pulling the ticket tray forward. To replace, push the row back into place and the latch snaps back automatically. The Gemini uses a games table to keep track of all previously loaded games. Once a game is loaded and a ticket from a pack of the same game is scanned, the program knows all of the necessary game information. When you use the barcode scanner to load and unload the tickets, the machine checks with the games table and uses that information. 1. Insert the ticket pack into the bin. 2. Feed the first ticket over the roller. 3. Insert under the ticket guide until the leading edge firmly touches the black rubber feed rollers. 4. This activates the ticket sensor switch and the tickets load automatically. NOTE: Multiple ticket packs can be loaded by taping the end of one pack to the beginning of another pack. To connect two packs, use GTECH’s perforated tape. TO ENSURE RELIABLE TICKET DISPENSING: 1. Do not load tickets over 8” long into lower two trays. 2. Do not load 2.5” tickets in the upper two ticket trays. UNLOAD BIN UNLOAD BIN: MANUAL METHOD LOADING NEW/PARTIAL PACKS VIA BARCODE SCANNER To physically unload inventory from a bin manually through the Management screen: 1. Scan the “Load” barcode on the desired bin using the barcode scanner. 2. Touch Add/Change Inventory. 3. Scan the barcode of the FIRST ticket. 4. Scan the Barcode of the LAST ticket, then touch OK. 5. A confirmation screen displays. Touch Product Details to edit the ticket information, then touch Continue. 6. Touch Confirm when finished. (If loading multiple packs of the same game, repeat steps 2 - 6.) 7. Physically load the tickets. 1. Touch Inventory Management from the Manager Functions menu. 2. Touch Select Bin and enter the desired Bin number using the keypad. 3. Touch Remove Inventory. 4. The following message displays: “Are you sure you want to remove all Tickets from the bin1?” 5. Touch OK. The inventory physically unloads from bin. NOTE: The Full Pack option is only available if the game you are loading has been previously loaded into the machine. MANUALLY LOADING NEW/PARTIAL PACKS 1. Touch Inventory Management from the Manager Functions menu. 2. Touch Select Bin and enter the desired Bin number. 3. Touch OK. 4. Touch Add/Change Inventory. 5. Touch Enter First Ticket. 6. Enter Game, Pack and First ticket number manually 7. Touch OK, then touch Enter Last Ticket. 8. Enter Game, Pack and last ticket number manually. 9. Touch OK, then touch OK again. 10. A confirmation screen displays. Touch Product Details to edit the ticket information, then touch Continue. 11. Touch Confirm when finished. (If loading multiple packs of the same game, repeat steps 2 - 10.) 12. Physically load the tickets. NOTE: The Full Pack option is only available if the game you are loading has been previously loaded into the machine. UNLOAD BIN: SCANNER METHOD To physically unload inventory from a bin using the scanner through the Management screen: 1. Scan Unload barcode of desired bin. 2. The terminal will prompt with the following message, “Are you sure you want to remove all Tickets from the bin X?” 3. Touch OK to return to the Manager Functions menu. 4. The inventory physically unloads from the bin. 5. Complete this process by performing the steps in the Removing Inventory section below. GEMINI Quick Reference HOTLINE GTECH: 1-800-365-6886 LOTTERY: 1-719-546-2400 HOTLINE & INSTANT TICKETS: 1-800-999-2959 TYPICAL SCRATCH TICKET PURCHASE 1. The player inserts money into the bill acceptor ($1, $5, $10, $20, $50 and $100). The bill acceptor does not give change, only credit towards purchases. 2. The player selects a ticket and presses on the display window. 3. The selected ticket is dispensed into the ticket collection bin. REFUND SLIPS/REFUND VALIDATION Refund slips print any time the Gemini cannot produce a ticket, i.e.: • • When the terminal is disabled via remote or through the Credit Functions and credits remain in the machine. During a Hardware malfunction. If a Refund Slip does not print, a store manager may choose to clear the credits remaining on the terminal. A Refund Slip is printed when a manager performs the CLEAR CREDITS function. You may then use the REFUND VALIDATION function to confirm that the Refund Slip was generated by your terminal. A message is displayed on the terminal telling you whether the validation was successful or not. NOTE: Refund slips can only be validated on the same terminal that issued the refund, and on the same day it was issued. 1. Touch Refund Validation. 2. Scan the barcode or use the keypad to manually enter the 16-Digit refund ticket number. 3. Enter the refund amount, then touch Validate. 4. The Refund Slip Validation confirmation displays. 5. Touch Home to return to the Manager Functions menu. OPENING & LOCKING THE GEMINI OPENING THE GEMINI 1. Insert key into the main door lock. 2. Turn the key clockwise and the lock handle will pop out. 3. Turn the lock handle a quarter-turn counter clockwise. 4. Pull the door open. LOCKING THE GEMINI 1. Ensure the lock core on the inside of the machine is positioned horizontally and close the door. 2. Turn the lock handle, located on the outside of the Gemini, clockwise so it is vertical. 3. Re-Insert the key and turn to vertical position. 4. Push the lock handle back into the Gemini and maintain pressure while turning the key counterclockwise to complete the locking process. ADA FEATURES TYPICAL JACKPOT TICKET PURCHASE SHIFT REPORT SPECIAL FUNCTIONS The Gemini includes ADA features, including: Quick Pick buttons, Confirmation Buttons, and Ticket Retrieval Handle. QUICK PICK The Shift Report details sales activity for the current shift and should be used to balance the money in the cash box. Retailers can choose the time of their own shifts, and once Clear is touched, the report displays that all totals are cleared. 1. Touch Special Functions. 2. The screen displays the Special Functions sub-menu below. 3. Touch the desired option. MANAGER MAIN MENU SIGN ON 1. Open the Gemini Main Door. 2. The display prompts you to sign on. 3. Enter your 6-digit User Number and 5-digit Pass Number. 4. Touch Send. 5. After a successful Sign On, the main menu displays. 1. The player inserts money into the bill acceptor ($1, $5, $10, $20, $50 and $100). The bill acceptor does not give change, only credit towards purchases. 2. The player selects a jackpot game quick pick button. 3. The jackpot game quick pick ticket is printed and dispensed into the ticket collection bin. NOTE: JACKPOT TICKETS CANNOT BE CANCELLED. USING A JACKPOT GAME PLAYSLIP 1. The player inserts money into the bill acceptor ($1, $5, $10, $20, $50 and $100). The bill acceptor does not give change, only credit towards purchases. 2. The player inserts a completed jackpot game playslip into the playslip reader. 3. The ticket is printed and dispensed into the ticket collection bin. REMOTE CONTROL UNLOADING CASH BOX Remote disable is a feature that allows store personnel to “disable” the machine via remote control to discourage underage use. When the age verification feature is turned on and the button on the remote is pushed, age verification is temporarily turned off to allow a transaction. Age verification is automatically turned back on after 15-seconds. 1. Open the bill acceptor door. 2. Tilt the bill acceptor cash box toward you. 3. Press down on the white latch in the back of the cash box area, as shown. Lift the cash box up and back toward the white latch to remove it from the bill acceptor. 4. Remove the cash from the cash box, then replace the cash box. 5. Print and clear a Shift, if necessary. To disable the machine, press the I button on the remote transmitter. To reactivate, press the button again. The remote does not require careful aiming or close range. LOADING PRINTER PAPER 1. Open the main door and locate the printer in the lower storage area. 2. Slide the printer shelf toward you. 3. Press the silver button on the top left side of the cover. 4. Open cover and remove the paper roll. 5. Insert a new paper roll so that the paper feeds from the bottom, under the black bar, and you can read the Lottery logo. 6. Center the paper and pull the end past the top of the front of the printer. 7. While grasping the paper, close the printer cover. 8. The paper will advance and cut automatically. 9. Slide the printer shelf completely back into place. NOTE: Remove a jammed bill from cash box the same way. A green light indicates the box is loaded properly. An amber light indicates it is not loaded properly. THE MANAGER MENU The Gemini Manager Functions menu is available once you are signed on. This menu provides you with access to terminal management functions. You may access this menu from any of the administrative screens by touching the Home button. To run this report: 1. Touch Shift Report from the Manager Functions menu. 2. The screen displays the report. To scroll though the report on the screen, use the Up and Down Arrows. 3. Touch Print to print the report only or touch Clear to print the report and also clear the Shift at the same time. Touch Home to return to the Manager Menu. TICKET SCANNER VALIDATION Players can scan their Scratch or Jackpot tickets to check if the ticket is a winner. REPRINTS The Reprints option allows you to reprint the Last Transaction and Last Wager. To access these functions: 1. Touch Reprints. 2. Select the desired option, such as Last Transaction. 3. The reprint prints automatically. Version Info Touch Version Info to view the Firmware and Software versions loaded on the terminal. Volume Control Touch Volume Control to adjust the terminal volume to four different volume levels. Touch Default to change the volume to the Default Level of 4. Lights Control The Lights Control option can be adjusted 30%, 60%, and 100%. REPORTS The Reports menu provides access to machine reports: Jackpot Reports and Local Reports. 1. Touch Reports from the Manager Functions menu. 2. The Reports menu displays. 3. Touch the desired report type to proceed. TOOLS/SERVICE QUICK PRINT SCAN REPORTS The Tools/Service option provides access to Terminal Reset, Printer Test, Device Status, User Switch, Configuration, Credits Functions, Bin Functions, and RF Enable/RF Disable. To print reports from mirrored door, inside of the Gemini: 1. Scan the barcode of the desired report. 2. The report displays on the screen. 3. Touch Print to print the report. LOGGING/SECURITY 1. Touch Logging/Security from the Manager Function screen. 2. The screen displays the Logging/Security sub-menu. 3. Select the desired option: • Security Log SCRATCH FUNCTIONS • Cash Log • Event Log The Scratch Functions menu provides access to the Activate Pack function. All packs of scratch tickets must be activated prior to sales to customers. • Audit Trail ACTIVATE PACK 1. Touch Scratch Functions. 2. Touch Activate Pack. 3. Scan the barcode or manually enter the Game and Pack Numbers using the keypad, then touch Send. 4. An acknowledgment screen displays. Touch OK to return to the Manager Functions menu.
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