2016 Model Owners Manual

2016 Model Owners Manual
Where Quality and Versatility Meet Savings!
2016 Model Owners Manual
21DEC2015REV16
Table of Contents
Heading
Page
Introduction
1
General Specifications
4
Lighting
10
Driver Controls
15
Vehicle Operation
34
Maintenance
60
Transporting the Vehicle
79
Customer Assistance Information
80
Vehicle Options___________________________________81
Warranty Information
102
Section 1: Introduction
1.1
A Note to the Customer
Thank you for purchasing your zero emission, battery powered Neighborhood Electric
Vehicle (NEV) from e-ride Industries. Customer satisfaction and safety are the primary
concerns of e-ride Industries. For this reason, it is recommended that you take the time to
read through this entire manual for important information about the safe use and maintenance
of your electric vehicle.
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1.2
About the Manual
This owner’s manual is designed to familiarize you with the safe and proper use of your new
e-ride vehicle. It will help you learn about the features, controls, and operation of your new
electric vehicle. It will also give you important information about maintenance and the
associated safety information. This manual is applicable to the two passenger EXV2
model and the four passenger EXV4 model.
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1.3
Vehicle Identification
The vehicle identification number (VIN) is found on the VIN/Certification Label. This label
is located on the base of the driver’s seat facing the door. The VIN contains information such
as the model year, type, GVWR, tire pressure, and other useful information. Please record
the 17 character vehicle identification number in the space below:
Vehicle Identification Number (VIN):

Date Purchased: ______/_____/______
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Section 2: General Specifications
2.1 e-ride Industries Flatbed Utility Vehicle (EXV2)
Curb weight
GVWR
Length
Width
Height
Flatbed bed size
Drive system voltage
Batteries
e-ride Industries
2150 pounds
3,000 pounds
155 inches
66 inches
69 inches
66 inches x 59 inches
72 volt
8 volt flooded lead acid
– qty. 9 (optional
maintenance free Lithium-ion)
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Drive Axle
Motor
Top Speed
Tires
Brakes
Steering
Chassis
Bumpers
Suspension
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Gear reduced direct drive 12.49:1 gear ratio
72 volt DC
separately excited
(optional 72 volt AC)
25 miles per hour
15” street rated
Hydraulic four wheel disc brakes with drum parking
brake
Rack & pinion
Aluminum riveted uni-body
Steel front and rear
Independent front suspension,
leaf spring solid axle in rear
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Speed Controller
Charger
Charge time
Lights
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72 volt 400 amp
(optional 72 volt 550 amp AC drive system)
120 volt 15 amp AC to 72 volt 21 amp DC charger
Max 8 hours with standard batteries
4-Headlights (2-low and 2-high), taillights, turn signals,
hazard lights, and brake lights.
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2.2 e-ride Industries Coach Transportation Vehicle (EXV4)
Curb weight
GVWR
Length
Width
Height
Pickup box size
inches
Drive system voltage
Batteries
2,180 pounds
3,000 pounds
145 inches
60 inches
70 inches
28 inches x 55
72 volt
8 volt flooded
lead acid – qty.
9 (optional
maintenance free
Lithium-ion)
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Drive Axle
Motor
Top Speed
Tires
Brakes
Steering
Chassis
Bumpers
Suspension
Speed Controller
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Gear reduced direct drive
12.49:1 gear ratio
72 volt DC separately excited (optional 72 volt AC)
25 miles per hour
15” street rated
Hydraulic four wheel disc brakes with drum parking
brake
Rack & pinion
Aluminum riveted uni-body
Steel front and rear
Independent front suspension,
leaf spring solid axle in rear
72 volt 400 amp
(optional 72 volt 550 amp AC drive system)
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Charger
Charge time
Lights
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120 volt 15 amp AC to 72 volt 21 amp DC charger
Max 8 hours with standard batteries
4-Headlights (2-low and 2-high), taillights, turn signals,
hazard lights, and brake lights
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Section 3: Lighting
3.1 Locations
3.1.1
Headlights
The headlights are found in the front of the vehicle mounted into the front of the hood. There
are four headlights total. The dim lights are the center two and the outer two lights are the
bright lights. The dim lights operate with just the center two lights and all four lights are
illuminated on the bright setting. Headlights should be kept clean and in good operation at all
times as not to impair visibility.
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3.1.2
Front Parking Lights/ Turn Signals
These lights operate as both the front turn signals and the parking lights. They are located in
the front of the vehicle mounted into the front of the hood. They are the rectangular amber
colored lights located just below the headlights on either side of the vehicle. They operate
when the headlights are turned on as well as flashing for the corresponding turn signal and
hazards.
3.1.3
Taillights/ Brake Lights/ Rear Turn Signals
These lights have three functions and are the red rectangular lights at the rear of the vehicle
mounted into the tail panel. These operate on their dim setting as the tail lights when the
headlight switch is turned on. They operate on the bright setting when flashing with the
corresponding turn signal and hazards and also when the brake pedal is pushed.
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3.2 Headlight Bulb Replacement
1. Make sure the lights switch and key switch have been turned off.
2. Remove cover from the light by removing the four nuts.
3. Remove the wire connector from the headlight.
4. Turn the bulb counter-clockwise and pull it straight out to remove it from
the housing.
5. To put back together, go through steps 2 – 4 in reverse order.
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3.3 Taillight Bulb Replacement
1. Make sure the lights switch and key switch have been turned off.
2. Turn the socket counter-clockwise to release it from the housing.
3. Pull the bulb straight out to remove it from the socket.
4. To put back together, go through steps 2 and 3 in reverse order.
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3.4 Flasher Replacement
1. Make sure the lights switch and key switch have been turned off.
2. Remove the console and dash assemblies. The flasher is located on the firewall directly
below the wiper motor.
3. Remove it from its retainer and replace. (Flasher # is 552).
4. To put back together, go through steps 2 and 3 in reverse order.
Note: The turn signals and hazards use the same flasher.
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Section 4: Driver Controls
4.1 Digital Dash Display
The digital dash display is the large flat
screen monitor located in the center of the
dash between the selector switch and the 12
volt accessory power outlet. This display
shows multiple functions and includes all the
dash instrumentation.
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4.1.1
Vehicle Speed
The display shows speed on a sweep dial of 0-35 miles per hour. It also displays below the
sweep dial a digital reading of the speed.
4.1.2
Odometer
The display shows the total miles on the vehicle. The miles are not resettable. On the digital
dash display, it is located at the bottom center of the screen.
4.1.3
Hour Meter
The display shows the total hours the key has been turned on. On the digital dash display, it is
located at the bottom right side of the screen. The hour meter is not resettable.
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4.1.4
Battery Discharge Indicator (BDI)
The display shows the state of charge on a bar graph of 0-100 percent. When BDI reaches 0%
state of charge the battery discharge indicator located to the lower left of the graph will flash
and the caution light located on the display to the right of the digital screen will illuminate.
When ever a vehicle reaches a low state of charge it is extreamly important to re-charge the
batteries right away to prevent complete battery failure. (See section 5.3 Charging of this
manual for the charging procedure)
4.1.5
Battery Water Level Indicator (std. flooded lead acid batteries only)
This illuminates when the battery water level is low. This is a warning that displays when
the water level is low enough to cause battery damage. In the event that this light
illuminates, fill the batteries with distilled water from the fill tube provided after the next
charge cycle. (See section 6.1.1 Battery Water Filling in this manual for battery filling
procedure)
*Note: Do not rely on this light for battery watering routine maintenance purposes.
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4.1.6
Clock
The display shows the time of day. This is set by pressing the buttons located on the display
below the digital screen. On the digital dash display, it is located at the bottom left side of the
screen. To set the clock you will need to use the three push buttons on the display located
below the screen, press and hold the button with the right arrow for 3 seconds and then
release when the main menu appears. Press the up and down buttons to navigate to the clock
setting feature and press the right arrow button. Use the up and down buttons to change the
hours, then press the right arrow button. Use the up and down buttons to change the minutes
and press the select button. Finally, press the up and down buttons to navigate to the exit
menu and press the right arrow button.
4.1.7
Left, Right & Hazard indicators
These illuminate when the left, right or hazard turn signals are turned on.
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4.1.8
Parking Brake Indicator
This illuminates when the parking brake is engaged.
4.1.9
High Beam Indicator
This illuminates when the high beam headlights are turned on.
4.2.10 Diagnosis Screen
To enter the diagnosis screen press the up button. (Lithium batteries only)
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4.2 Dash Controls
4.2.1 Ignition Key Switch
The ignition switch is the chrome plated cylinder located on the dash to the
right of the steering wheel and to the left of the selector switch. Insert the
ignition key and turn clockwise to power up the vehicle.
4.2.2 12 Volt Accessory Power Outlet
The accessory power outlet is located to the right of the digital dash display.
The outlet is only operational when the key switch is on. For safety purposes,
there is a rubber plug attached to the outlet. Keep the outlet covered when not
in use to prevent anything unintended from entering. The accessory outlet
accepts a standard automotive 12 volt accessory plug and is intended for items
such as cell phone chargers. Maximum supply current is 15 amps.
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4.2.3 Direction Selector Switch
This switch is the rocker switch located on the dash to the right of the
steering wheel and to the left of the digital dash display. Press the top of
the switch to move the vehicle forward. Press the bottom of the switch
to move the vehicle in reverse. The center position of this switch is
neutral.
To prevent damage to the motor, do not at any time change the
direction of the selector switch unless the vehicle is at a complete stop.
4.2.4 Horn
This switch is the round black button located to the left of the steering wheel and above the
three-switch block. Push the button to sound the horn. The horn will sound as long as the
button is held and stop when the button is released.
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4.2.5 Lights Switch
The lights switch is a black rocker switch located in the three-switch block on the dash to the
left side of the steering wheel. The light switch is the left one in the block. This switch
controls the low headlights as well as the front parking lights and taillights. Turn these lights
on by pressing on the top of the switch; turn them off by pressing on the bottom of the switch.
Always remember to turn on your headlights at dusk or dawn and during inclement
weather. Failure to activate your lights under these conditions could result in an
accident.
4.2.6 Bright Switch
The bright switch is a black rocker switch located in the three-switch
block on the dash to the left side of the steering wheel. The bright
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switch is the center one in the block. This switch controls the bright headlights. Turn the
bright headlights on by pressing on the top of the switch; turn them off by pressing on the
bottom of the switch. When the bright headlights are on, the high beam light indicator will
illuminate in the digital dash display. The high beams only work when the low light switch is
turned on.
When approaching another vehicle or person, be sure to turn off the bright headlights
to avoid blinding, which may cause an accident.
4.2.7 Wiper Switch
The windshield wiper switch is a black rocker switch located in the three-switch block on the
dash to the left side of the steering wheel. The wiper switch is the right one in the block.
This switch controls the front windshield wipers. Turn the wipers on by pressing on the top of
the switch; turn them off by pressing on the bottom of the switch. For information on the use
of the optional windshield washer, refer to section 9.1.6 Windshield Washer
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4.2.8 DC Cab Heater/ Defroster (Without Air Conditioning)
The controls for the heater/defroster are two black rocker switches located on the center
console to the right of the driver. The first switch, labeled “HEATER”, controls the heating
element. Press the top of the switch to turn it on and the amber light on the switch will
illuminate when it is on. Turning this switch on automatically starts the heater fan on the
slow speed. The second switch is, labeled “FAN”, is the heater fan which controls the
amount of air flow from the heater. Press on the top of the rocker to toggle through the
medium and high settings. The heater fan can also be used with the heater element turned off
to circulate cab air, but only on the medium and high settings. The heater and fan will only
function with the ignition key turned on. The air from the heater exits through two vents on
the top of the dash, whose main function is defrosting, and the two vents on the sides of the
console. The lower vents can be turned off by flipping the deflector closed on the vent; this
provides more airflow and heat to the defroster vents for faster windshield defogging.
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4.3 Steering Column Controls
4.3.1 Turn Signal Lever
The turn signal lever is the longer of the two on the left
side of the steering column. Push the lever up to engage
the right turn signal and pull it down to engage the left
turn signal.
4.3.2 Steering Column Tilt Lever
The steering column tilt lever is the shorter of the two on
the left side of the steering column. Pull the lever toward
you to release the tilt lock, adjust the column to the desired
tilt and release the lever.
Do not attempt to adjust the column tilt while the vehicle is in motion.
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4.3.3 Hazard Light Switch
The hazard light switch is the small knob on the right side of the steering column. Push the
lever in to turn on the hazard lights; pull it out to shut them off.
4.4 Under-Dash Controls
4.4.1 Accelerator Pedal
The accelerator pedal is the foot pedal on the right. Depress
it to accelerate the vehicle; release it to decelerate the vehicle.
In the event that the battery charger is plugged in, the
accelerator pedal will not function until the charger is
unplugged.
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4.4.2 Brake Pedal
The brake pedal is the wider black pedal on the left. Depress the pedal to apply the brakes.
The amount of pedal pressure directly correlates to the amount of vehicle braking. The
vehicle will also slightly “brake” due to a regenerative braking when the vehicle is at speed
and the accelerator is not depressed. No brake pedal input is required. This applies only to
the rear wheels and is more prominent on the standard DC drive system than the optional AC
system. This can also slightly recharge the battery pack, which can help to extend vehicle’s
range.
*Note: The optional AC drive vehicles are equipped with electronic assist braking which
adds extra regenerative braking power when the brake pedal is depressed and as a result does
not take as much brake pedal force to stop the vehicle.
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4.4.3 Parking Brake
The parking brake is the lever handle located to the right of the driver’s seat.
To engage the parking brake, pull the lever up toward yourself until it
ratchets tight. To disengage, pull up slightly on the handle and push the
button on the end. This will allow the handle to be lowered which releases
the parking brake. It may be necessary to adjust the parking brake tension
over time. See the vehicle service manual if parking brake adjustment is
needed.
*Note: The parking brake needs to be released to drive the vehicle. This is done for safety
reasons. When the park brake is engaged, a parking brake symbol will be illuminated in the
middle left location of the digital dash display. (See section 4.1.8 Parking Brake Indicator for
indicator function details)
When parking the vehicle, always set the parking brake to prevent rolling.
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4.5 Driver Comfort and Visibility
4.5.1 Seat Position Lever
The driver and passenger seats are on tracks that can be adjusted forward and back. The
adjustment lever is located at the front, just below each seat. To move the seat, pull the lever
to the side and slide the seat to the position you desire. Releasing the lever will lock the seat
in place.
*Note: Rear seats (on EXV4 models only) are not adjustable.
Do not attempt to adjust the driver seat while the vehicle is in motion. Always
make sure that the seats are locked in place before operating the vehicle.
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4.5.2 Side-View Mirrors
There are mirrors positioned on both the right and left sides of the vehicle mounted on the
door and are adjusted manually. Your view should be adjusted so that the vehicle’s rear tires
are just visible in the bottom inside corner of the mirror. This will minimize any “blind
spots” in your field of view.
Always check to see if it is clear behind you before changing lanes or backing up to
avoid any collisions or accidents.
4.5.3 Rearview Mirror
The rearview mirror is mounted at the top center of the windshield. This mirror is adjusted
manually and is intended to give the driver view out the back of the vehicle. The mirror
operates in either day or night settings which are adjusted with the tab at the bottom of the
mirror. If the tab is pulled toward you it is in night mode; if it is pushed toward the
windshield it is in day mode.
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4.6 Operator/ Passenger Restraint System
4.6.1 Restraint Operation
Research has proven that seat belts save lives. Wearing your seat belt properly can reduce the
seriousness of injuries in a vehicle accident. Abide by the following rules when using your
safety restraints to obtain their full benefit:
a. All vehicle occupants should always properly wear their safety belts.
b. Lap belts should fit snugly and as low as possible around the hips, not across the waist.
c. Make sure children sit where they can be properly restrained.
d. Two people should never be belted into a single seat belt. People belted together can
crush one another in an accident, causing injury. Never use a lap belt for more than one
person.
It is extremely dangerous to ride in the cargo area of the vehicle. Do not allow
occupants in any area of your vehicle that is not equipped with seats and seat belts.
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4.6.2 Restraint Maintenance
Periodically check all the safety belts, buckles, latch plates, retractors and anchorages to
ensure they are working properly. Look for any other loose or damaged safety belt system
parts. If you see anything that might keep a safety belt system from working properly, have it
repaired. All safety belt assemblies used in vehicles involved in a collision should be
replaced. However, if the incident was minor an inspection should be performed by a
qualified service technician for damage and proper operation and replaced if necessary.
Safety belt assemblies not used during a collision should also be inspected and replaced if
damaged or improper operation is found.
Failure to inspect and, if necessary, replace the safety belt assembly following a
collision could result in severe personal injuries in the event of another collision.
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4.6.3 Child Restraints
It is required by law for children to use safety restraints in the United States. If small children
ride in your vehicle (generally children who are four years old or younger and weigh 40 lbs
(18 kg) or less), you must put them in safety seats made especially for children. Check your
local state laws for specific requirements regarding the safe transportation of children in your
vehicle. Always follow the instructions and warnings that come with any infant or child
restraint you might use.
Never let a passenger hold a child on his or her lap while the vehicle is in motion.
The passenger cannot protect the child from injury in a collision.
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Section 5: Vehicle Operation
5.1 Main Disconnect Switch
The vehicle is equipped with a master disconnect switch that detaches the
battery pack power from the rest of the vehicle systems. This switch is
located at the front of the vehicle inside the front right wheel well. The
switch is equipped with a key on a chain. To power the vehicle, insert the
key into the socket and turn clockwise until it locks in. To relieve power
from the vehicle, turn the key counterclockwise and remove the key. This
switch should be disengaged before any maintenance or repairs are performed on the vehicle.
*Note: If the vehicle is equipped with Optional AC drive system and without lithium
batteries this switch does not disconnect the low voltage circuit. The F5 fuse also needs to be
removed to disconnect the 12v battery. (See Section 6: Maintenance)
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5.2 Vehicle Drive Sequence
The driving inputs should be done in the following sequence to engage the drive system
properly:
1. Make sure the vehicle is unplugged from all power cords and the main battery disconnect
has its key engaged.
2. Turn the ignition key switch on.
3. Depress the brake pedal.
4. Release the parking brake.
5. Push the directional selector switch to either forward or reverse.
6. Release the brake when you are ready to drive and lightly depress the accelerator pedal.
*Note: The vehicle will not drive if the accelerator pedal is depressed while engaging the
direction selector. The accelerator must be fully released and then re-engaged to drive
When driving, reduce speed in proportion to steering input to prevent roll-over.
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5.3 Vehicle Drive Characteristics/Behaviors
This electric vehicle has a few characteristics to the drive system that are different from a
regular fossil fuel powered automobile. The vehicle should be driven for the first time in a
safe environment to help fully understand its performance. The following is a list of some of
the behaviors that a typical automobile user might not be familiar with in an electric vehicle:
1. When decelerating (zero throttle input) the vehicle will have a slight regenerative braking
(AC drive only), which assists in slowing the vehicle down and at the same time helps to
slightly recharge the battery pack. This is essentially very light braking of the rear
wheels.
2. The vehicle is equipped with only a parking brake to prevent it from rolling while parked.
It is imperative that it is engaged before exiting the vehicle.
3. (AC drive vehicles only) The optional AC drive are equipped with electronic assist
braking which adds extra regenerative braking power when the brake pedal is depressed
and as a result does not take as much brake pedal force to stop the vehicle.
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5.4 Charging (Flooded Batteries Only)
See Section 5.5 for Lithium Batteries
This manual contains important safety and
operating instructions for charging your
vehicle. Before charging, read all of the
instructions and cautionary information in this
manual and on the vehicle itself.
5.4.1 Charger General Information
The battery charger is a self-regulating charger with a minimum of moving parts, designed
for long, trouble free service. The charger utilizes convection cooling which maximizes the
reliability and minimizes any maintenance costs. It is located in the vehicle beneath the hood
and under the aluminum tunnel cover. If your vehicle is equipped with air conditioning the
charger is located at the rear of the vehicle. The charging plug is found at the front and center
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of the vehicle in the bumper. If the vehicle is equipped with other optional AC powered
accessories their plugs will be near the charger plug as well. Be sure to use the correct plug
for charging. There is a charge status indicator that can be seen through the front grill of the
vehicle (the front of the hood) towards the driver’s side. This LED light shows the progress
of the charge. The color of the light is described by the sticker around the LED which is
shown to the left and also described below:
Red (20% battery charged or more)
Yellow (80% battery charged or more)
Green (100% charged)
Off (No AC power is connected)
5.4.2 Charger Supply Power Requirements
Voltage: 85-138 or 195-265 volts AC (Single Phase)
Max Power Consumption: 1800 watts
Continuous Power Consumption: 1440 watts
Frequency: 45-65 hertz
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*Note: When using a GFCI outlet the tripping point of the GFCI must be higher than 3.5
milliamps.
The vehicle can be plugged into every 2P+E 125V 15A (NEMA 5-15R) or 2P+E 230V 16A
outlet, and therefore ends the need for a charge room. Before charging, the user will have to
make sure that the chosen place for charging complies with the required safety standards:

Electric wiring must be conforming to National Electrical Code NFPA 70 or NF C
15100 standards, or must comply with standard regulation in activity inside the
country to power mains supply. The presence of grounding (earth) wire and a frame
with a proper ground-fault protection breaker is mandatory.

The electric socket must be of the type NEMA 5-15R 3 hole outlet 125V 15A or
2P+E 230V 16A correctly connected and protected by a proper current-fault circuit
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breaker. The installation must comply with standard regulations in activity inside the
country to power mains supply.
5.4.3 Extension Cord Requirements
Always use a three-conductor, No. 14 AWG heavy duty cord with ground that is properly
wired. The extension cord should be in good electrical condition, and kept as short as
possible. Make sure the pins on the plug of the extension cord are the same number, size, and
shape as the AC plug of the vehicle. The use of an improper extension cord could result in the
risk of fire or electrical shock. Place all cords so they will not be stepped on, tripped over or
otherwise subjected to damage or stress.
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5.4.4 Charging Procedure
1. Make sure the vehicle is in a well ventilated area and the main battery disconnect has
its key engaged.
2. Connect the AC supply cord to the correct outlet at the front of the vehicle.
3. The charger will start after a short delay as indicated by the light in the round display
of the charge status indicator. It may be any of the three colors depending on the
battery state of charge at the time.
4. Once the charge is completed the charger will turn off automatically and the indicator
will turn green. After the charger has turned off, disconnect the AC supply cord from
the outlet.
Lead acid batteries generate gases which can be explosive. Charge the batteries only in well
ventilated areas. Keep sparks, flame, and smoking materials away from batteries.
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5.4.5 Trickle Charge
As long as the charger cord stays connected to the vehicle, a new charge cycle is triggered 24
hours after the end of the last charge cycle. This continually maintains the batteries at full
charge as long as it is plugged in and compensates for the natural battery discharge over time.
5.4.6 Anti-Drive
The vehicle utilizes a safety feature to keep a user from driving away with the power cord
still connected. This prevents potential damage to the power cord. As long as there is a
power cord plugged into the battery charger inlet plug at the front of the vehicle and power is
present, the vehicle will power up with the ignition key but it will not move. Once the power
cord is disconnected, the vehicle should operate.
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5.4.7 Partial Recharging
The charger is designed to adapt automatically to all battery discharge states and allows all
types of partial charge cycles or "opportunity charging". This means the vehicle can be
charged at anytime no mater what the state of charge.
5.4.8 Charge Time
Charge time will vary depending on the depth of discharge, age and temperature of the
batteries. Allow up to 8 hours for normal full recharging.
5.4.9 Charger Safety Information
a. To reduce the risk of electrical shock, unplug the charger from a live outlet or disconnect
AC power to the outlet before attempting any maintenance or cleaning.
b. DO NOT use jumper cables to the batteries on this vehicle.
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c. Only charge this vehicle with the appropriate battery charger that is supplied with the
vehicle.
d. Before charging, the state of connections and cables must be checked, and tightened if
necessary.
e. Charge the vehicle only when the ignition switch is in the “off” position.
f. Charge the vehicle only in a room free of pollution and with sufficient
ventilation.
WARNING: Improper connection of the equipment-grounding conductor can
result in a risk of electric shock.
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5.5 Charging (Lithium-ion Batteries Only)
See Section 5.4 for standard flooded batteries.
This manual contains important safety and operating instructions for charging your vehicle.
Before charging, read all of the instructions and cautionary information in this manual and on
the vehicle itself.
.
5.5.1 Charger General Information
The battery charger is a self-regulating charger with a minimum of moving parts, designed
for long, trouble free service. The charger utilizes fan assisted convection cooling which
maximizes the reliability. It is located in the vehicle beneath the hood and under the
aluminum tunnel cover. If your vehicle is equipped with air conditioning the charger is
located at the rear of the vehicle. The charging plug is found at the front and center of the
vehicle in the bumper. If the vehicle is equipped with other optional AC powered accessories
their plugs will be near the charger plug as well. Be sure to use the correct plug for charging.
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To prolong the life of lithium batteries they should not be charged below freezing. To prevent
below freezing charging the batteries are equipped with a battery warmer. In the event that
the batteries are below freezing when you plug in the vehicle the warmer will turn on instead
of the charger. As soon as the batteries are above freezing the warmer will turn off and the
charger will turn on. Also to both sides of the inlet plug at the front bumper are indicator
lights. One is labeled “Charging” and the other “Warming”. These lights indicate to the
operator that the vehicle has power. They also indicate the action that is taking place. If the
batteries are below freezing when plugged in the warming light will illuminate. As soon as
the batteries reach 5 deg. C the charger and charging light will come on. Once charge is
complete the charging light will go out. Warmer will shut off when batteries reach 10 deg. C.
5.5.2
Charger Supply Power Requirements
Voltage: 90-260 volts AC (Single Phase)
Max Power Consumption: 15 Amps
Continuous Power Consumption: 13 amps
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Frequency: 45-65 hertz
Specification of inlet plug: C19
*Note: When using a GFCI outlet the tripping point of the GFCI must be higher than 3.5
milliamps.
The vehicle can be plugged into every 125V 15A (NEMA 5-15R) or 230V 15A (NEMA 615R) outlet, and therefore ends the need for a charge room. Before charging, the user will
have to make sure that the chosen place for charging complies with the required safety
standards:

Electric wiring must be conforming to National Electrical Code NFPA 70 or NF C
15100 standards, or must comply with standard regulation in activity inside the
country to power mains supply. The presence of grounding (earth) wire and a frame
with a proper ground-fault protection breaker is mandatory.
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
The electric socket must be of the type NEMA 5-15R 3 hole outlet 125V 15A or
NEMA 6-15R 230V 15A correctly connected and protected by a proper current-fault
circuit breaker. The installation must comply with standard regulations in activity
inside the country to power mains supply.
5.5.3 Charge Time
Charge time will vary depending on the depth of discharge, age and temperature of the
batteries. The higher the input voltage is the faster the vehicle will be re-charged. It will take
3hrs 30 mins on 220 VAC and 7 hrs on 120 VAC to fully re-charge the vehicle when the
batteries are above 10 deg. C. When battery temp. is colder than 10 deg. C charge times will
be longer.
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5.5.4 Extension Cord Requirements
Always use a three-conductor, No. 14 AWG heavy duty cord with ground that is properly
wired. The extension cord should be in good electrical condition, and kept as short as
possible. Make sure the pins on the plug of the extension cord are the same number, size, and
shape as the AC plug of the vehicle. The use of an improper extension cord could result in the
risk of fire or electrical shock. Place all cords so they will not be stepped on, tripped over or
otherwise subjected to damage or stress.
5.5.5 Charging Procedure
1. Make sure the the main battery disconnect is turned on.
2. Connect the AC supply cord to the correct outlet at the front of the vehicle.
3. The charger will start after a short delay as indicated by the light next to the inlet plug.
If battery warming needs to take place first then the warming indicator light will turn
on.
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4. Once the charge is completed the charger will turn off automatically and the charge
indicator will turn off. After the charger has turned off, disconnect the AC supply cord
from the outlet.
5.5.6 Anti-Drive
The vehicle utilizes a safety feature to keep a user from driving away with the power cord
still connected. This prevents potential damage to the power cord. As long as there is a
power cord plugged into the battery charger inlet plug at the front of the vehicle and power is
present, the vehicle will power up with the ignition key but it will not move. Once the power
cord is disconnected, the vehicle should operate.
5.5.7 Partial Recharging
The charger is designed to adapt automatically to all battery discharge states and allows all
types of partial charge cycles or "opportunity charging". This means the vehicle can be
charged at anytime no matter what the state of charge.
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5.5.8 Charger Safety Information
g. To reduce the risk of electrical shock, unplug the charger from a live outlet or disconnect
AC power to the outlet before attempting any maintenance or cleaning.
h. DO NOT use jumper cables to the batteries on this vehicle.
i. Only charge this vehicle with the appropriate battery charger that is supplied with the
vehicle.
j. Before charging, the state of connections and cables must be checked, and tightened if
necessary.
k. Charge the vehicle only when the ignition switch is in the “off” position.
WARNING: Improper connection of the equipment-grounding conductor can
result in a risk of electric shock.
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5.6 Batteries (Flooded Batteries Only)
See Section 5.7 for Lithium Batteries
The vehicle is equipped with nine 8 volt flooded cell lead acid batteries. The batteries are
located down the center of the vehicle under the battery covers. There are several simple
steps that can be taken to achieve maximum battery life and performance.
5.6.1
Battery Watering
Make sure to fill batteries with water monthly or promptly when there is any indicated need.
The batteries must be refilled with distilled or de-mineralized water to avoid internal damage.
Electrolyte levels lower during discharge and rise during charge. Therefore, it is mandatory
that water be added to cells ONLY when they are fully charged. Older batteries may
require more frequent watering than new batteries. (See section 6.1.2 Battery Water Filling
for battery watering procedure)
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5.6.2 Battery Break-In
When the batteries are new, make sure to charge the battery pack before its first use. No
special procedures are needed for seasoning the batteries other than just to use the vehicle and
charge it regularly. New batteries are not capable of their rated output until they have been
discharged a number of times. It generally takes 90-120 cycles to fully maximize battery
capacity.
5.6.3 Depth of Discharge
Do not excessively discharge the batteries. Excessive discharge can cause polarity reversal of
individual cells resulting in complete failure shortly thereafter. Limited discharge depth of
new batteries will also minimize the chance of cell reversal. Charge the batteries to their full
state once a month whether they are used or not to ensure they will not fully discharge.
Continually deeply discharging the batteries will also shorten their cycle life.
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5.6.4 Storage
Do not park the vehicle and leave it for any length of time with discharged batteries.
The batteries can discharge to the point where damage will occur and the battery charger will
not charge them. Shut off the main battery disconnect to help prevent any phantom power
drains. The batteries will continue to self-discharge over time so it is recommended that the
vehicle is charged once a month. The main battery disconnect must be turned back on to
charge the vehicle.
If the vehicle is allowed to sit in conditions of 0 degrees C (32 degrees F) or less with a state
of charge of 20% or less, the batteries could freeze. If the batteries happen to freeze, it may
cause damage to the batteries and permanently greatly reduce their capacity. If the car has
been in these conditions for a significant length of time, place the vehicle in an area warmer
than 0 degrees C (32 degrees F) and allow it to warm up before charging. Never charge the
vehicle if the batteries may be frozen.
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If the vehicle must be stored for any time longer than 3 weeks it is recommended to make
sure the batteries have a sufficient amount of water in them and then plug in the battery
charger and leave it plugged in. As long as power is present, the battery charger will cycle
back on every 24 hours to top off any discharge that may have happened. If it is assured that
power will always be present and the battery charger is continuing to function; the vehicle
can be stored in a cold environment. Batteries last longer when kept cold.
5.6.5 Cleaning and Maintenance
Keep the top of the batteries clean and dry to ensure long lasting, trouble-free operation.
Also, make certain the battery cables are always tightly fastened to the battery terminals.
Make sure the cables are tight to the terminals but be careful not to over tighten. Any
corrosion present on the batteries or terminals should be cleaned promptly by brushing them
off with a wire brush. The acid can be neutralized with a solution of baking soda and water.
(See section 6.1 Battery Maintenance for proper cleaning procedures and maintenance)
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5.7 Batteries (Lithium Batteries Only)
See Section 5.6 for Flooded Batteries
The vehicle is equipped with either 24 x 3 volt lithium cells or with the optional extended
capacity version 48 x 3 volt cells. The cells are located down the center of the vehicle under
the battery covers.
5.7.1
Battery management system (BMS)
These lithium cells are monitored by a battery management system (BMS) which is located
under the drivers seat. This is the heart of the lithium system. This single device monitors all
lithium cells. Some of the major tasks it performs are to make sure all cells are equalized,
charged and discharged correctly and are operating at the correct temperature. Normal
operating temp of lithium cells is 10-65 deg. C. Actions are taken automatically to make sure
you achieve maximum life.
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5.7.3 Temperature Control
The lithium battery pack is equipped with a battery warmer. This warmer is automatically
controlled by the BMS. Warmer operates from the inlet power source (AC) when plugged in
or the battery pack power source (DC) when not plugged in. Any time the cells are below 10
deg. C the warmer is turned on. When warmer is on the warmer light at the front bumper next
to the inlet plug will be illuminated. In the event that the battery pack reaches 0% SOC the
warmer is turned off regardless of cell temp. Due to the battery warmer operating off the
battery pack power it is always best to plug the vehicle in on a daily basis. Shutting off main
battery disconnect will turn off the warmer.
In the event that the cells reach 65 deg. C the vehicle will stop operating. Operation will
continue when cells cool back down. The only way cells will reach this temperature is by
rapidly discharging and re-charging simultaneously.
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5.7.3 Battery Break-In
This Lithium battery pack doesn’t require any break in period. Full rated capacity is
optainable after the first charge. Only variation is if the cells are not completely equalized. In
this case the BMS will continue to equalize the battey pack automatically with the goal of
aptimizing full capacity.
5.7.4 Depth of Discharge
In the event that the vehicle reaches 0% SOC the BMS will turn off vehicle completely.
Vehicle will not power back up until it is plugged in. Vehicle must be re-charged as soon as
possible. If cells sit beyond 30 days in a discharged state there is a good chance cells will be
bad and need replacement. Cell cycle life decreases anytime they are discharged below 60%
state of charge. If vehicle is equipped with AC drive system at 10% SOC the vehicle will
enter a limp mode. This limp mode decreases power and top speed.
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5.7.5 Storage
Do not park the vehicle and leave it for any length of time with discharged batteries.
The batteries can discharge to the point where damage will occur. Always shut off the main
battery disconnect. Failure to do so warmer can discharge battery pack rapidly. The batteries
will continue to self-discharge over time so it is recommended that the vehicle is charged
once a month. The main battery disconnect must be turned back on to charge the vehicle. If
stored in below 5 deg. C temperatures longer re-charge times will be needed because the cells
must be warmed above 5 deg. C before charger will operate.
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Section 6: Maintenance
This vehicle contains a high voltage electrical system. If this vehicle is not used properly
or serviced as stated in this manual, serious injury or death may result. Read this
manual prior to charging or servicing this vehicle.
Batteries can produce explosive gases. Therefore, do not allow sparks or flames to come
near the batteries. When working near the batteries always shield your face and protect
your eyes. Always provide ventilation.
Whenever cleaning or servicing the batteries, be sure to disconnect the main disconnect
switch. Also if a 12 volt accessory battery is supplied (AC drive models), the fuse in
location F5 of fuse panel must be removed for any service work performed on the
vehicle.
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6.1 Battery Maintenance
6.1.1 Battery Safety Precautions
Always observe the following personal safety precautions when
working with lead acid batteries:
a. Someone should be within range of your voice or close
enough to come to your aid when you work near a battery.
b. Keep batteries out of the reach of children.
c. Batteries contain sulfuric acid. Avoid acid contact with
skin, eyes or clothing. Shield your eyes when working near
the battery to protect against possible splashing of acid
solution. If acid comes in contact with eyes or skin, flush
the affected area immediately with water for a minimum of
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d.
e.
f.
g.
h.
i.
j.
15 minutes and consult a physician. If acid is swallowed, call a physician immediately.
To avoid arcing when removing a battery, turn off all lights and accessories.
Always only connect the positive (+) cable to the positive terminal and the negative (-)
cable to the negative terminal. Reversing polarity is very dangerous.
Never smoke or allow a spark or flame in the vicinity of the batteries.
Be extra cautious to reduce risk of dropping a metal tool onto battery. It might spark or
short-circuit battery or other electrical part that may cause explosion.
Remove personal metal items such as rings, bracelets, necklaces, and watches when
working with a battery. A lead acid battery can produce a short-circuit current high
enough to weld a ring or the like to metal, causing a severe burn.
Never charge a frozen battery.
Do not lift a battery by the terminal posts, or internal damage may result.
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6.1.2 Battery Water Filling (flooded batteries only)
If your vehicle is equipped with flooded batteries the battery cells need to be checked and
filled on a routine basis. It is recommended that this be done monthly. In the event that it
takes more than one gallon of distilled water to fill the batteries, it is recommended to fill the
batteries sooner than once a month. Perform this in a well-ventilated area that is dry and well
lit.
To fill the batteries:
1. Items needed are the provided water fill tube and distilled water.
2. Open the hood and locate the battery water fill hoses. One has a
red cap on the hose and the other has a black cap and they are
both strapped to the wiring harness. Take the cap off both the
connectors.
3. Place the fill tube into your container of distilled water.
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4. Prime bulb by squeezing until filled with water.
5. Connect the water fill tube female coupler to the vehicles male coupler that has a red cap.
To connect them, just press the two connectors together until it clicks
6. Squeeze the bulb with firm pressure to pump water into the battery cells. When the bulb
becomes firm the front bank of batteries is full of water.
7. Immediately disconnect the couplers by pressing the gray button on the female coupling
and replace the red dust cover on the main coupling.
8. Connect the water fill tube female coupler to the vehicles male coupler that has a black
cap. To connect them, just press the two connectors together until it clicks
9. Squeeze the bulb with firm pressure to pump water into the battery cells. When the bulb
becomes firm the rear bank of batteries is full of water.
10. Immediately disconnect the couplers by pressing the yellow button on the female
coupling and replace the red dust cover on the main coupling.
Note: In the event that the bulb will not get firm either the fill tube or fill system need service.
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Filling batteries in freezing temperatures:
To fill batteries in temperatures below freezing the fill system installed into the vehicle is
designed to handle being frozen. One step that can be taken to help prevent any issues is after
filling the batteries with water lower the male coupling on the vehicle and press the valve on
the end of the coupling. This will release any pressure and drains some of the water in the
hose out which helps with expansion when the water freezes in the hose. If you are in a
climate with long periods (1 month or longer) of freezing weather the vehicle will need to be
able to be placed in a location above freezing to allow the fill system to thaw so the batteries
can once again be filled. If the vehicle can’t be placed in a location above freezing it is
possible that the fill system will thaw just after a re-charge. Normally it’s a good idea to only
fill the batteries with water before a re-charge but this is one exception. Also note that the fill
tube which has the primer bulb should have all water removed from it if kept in below
freezing temperatures.
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6.1.3 Battery Pack Access
The battery pack is located down the center of the vehicle within the battery tunnel. They can
be accessed most completely through the inside of the cab. Because the cab space is
limited on the EXV2 model it is equipped with a battery access panel in the flatbed for easy
maintenance and service of the rear batteries.
Battery compartment inside the cab (EXV2 and EXV4 Models):
1.
2.
3.
4.
5.
Remove the center armrest pad.
Unplug the center console wire harness behind the driver’s side of the console.
Disconnect the heater hoses.
Remove the center console.
Remove battery tunnel covers. (Secured by Velcro)
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Battery compartment below the flatbed (EXV2 Models Only):
1. Shut off the main disconnect switch.
2. The access panel is located in the front and center location of the
flat bed.
3. There are four slotted quarter-turn fasteners that secure the access
panel to the flatbed. Use a flat screwdriver or similar tool to release
the fasteners.
4. To lift the access panel out of its hole, there is a notch cut in the rear
of the panel. Use a flat screwdriver and place it in this notch. The
panel should lift up easily.
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6.1.4 Battery Pack Inspection
Inspection Procedure:
1. Make sure main battery disconnect has been shut off and access the batteries as described
above.
2. Inspect for any loose connections by wiggling the top post battery cables where they
attach to the top of the battery. If you find any signs of a loose cable connection, they
must be tightened by a trained professional before the main disconnect switch is turned
back on. *Note: The main battery disconnect does not disconnect power from battery to
battery.
3. Inspect for any acid spills or corrosion to the battery posts or cables. If corrosion exists,
the aluminum or metal components will turn white in color. All acid or vulnerable metals
must be cleaned appropriately by a trained professional before the main disconnect
switch is turned back on.
4. Reassemble all removed components to the vehicle before turning the main disconnect
switch back on.
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6.1.5 Battery Disposal
Always dispose of batteries in a responsible manner. Follow your local standards
for disposal. Contact your local authorized recycling center to find out more
about recycling batteries.
6.2 Charger Maintenance
The battery charger requires minimal maintenance. It should be kept clean and all
connections should be tightly secured. In the event of intermittent operation, examine and
tighten, if necessary, all connections. If any problems cannot be resolved, consult a qualified
service center. Do not disassemble the charger; take it to a qualified service center when
service or repair is required. Incorrect reassembly may result in the risk of electrical shock or
fire.
DANGER: To reduce risk of electric shock, always disconnect the AC supply cord from
its outlet and the DC output cord from the battery before attempting any maintenance or
cleaning of the battery charger.
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6.3 Brakes
The fluid level on your brake system is a crucial safety component. The level should be
checked periodically on the side of the reservoir. The brake level should be within the range
that is given on the reservoir, if it isn’t fluid should be added. After filling, reinstall the cap
and wipe off any excess brake fluid. Take care not to spill any fluid on the vehicle. If this
happens, make sure to wash it off immediately with soap and water to avoid cracking,
discoloration, or any other damage to the paint or any other part of the vehicle.
*Note: The vehicle is equipped with a four-wheel hydraulic braking system, only use
standard Dot 3 brake fluid from an unopened container.
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6.4 Windshield Wipers
If the wiper operation results in streaky or obstructed vision, clean the blades with mild soap
and water to remove any foreign material, grease or dirt. If the wiper operation still results in
poor visibility, inspect the blades, the inserts, and the arms using the following guidelines:
a. Make sure that the blade and arm are not bent or dented.
b. Make sure that the blade is still pliable and not stiff or cracked.
c. If there are any defects, be sure to replace the blades to ensure safety.
d. The wiper arm is adjustable in length and angle; adjust as needed to function
properly.
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6.5 Tires
6.5.1 Tire Rotation
Because your vehicle’s tires perform different jobs, they often wear
differently. To make sure the tires wear evenly and last longer, rotate
them on a regular basis. If the tires are still wearing unevenly, have
them checked.
6.5.2 Wheel Alignment
At least twice a year, check the wheel alignment. If your alignment is
not correct, this could cause steering resistance and rolling resistance
which would cause a decrease in the range and overall performance
of the vehicle. Mis-aligned tires will also cause uneven tire wear
which could be a safety hazard.
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6.5.3 Tire Pressure
Under-inflation increases tire flexing and can result in tire failure. Over-inflation causes a
tire to be too stiff. Objects on the ground could puncture the tire more easily and tire failure
could occur. Unequal tire pressure can cause steering problems and could also cause loss of
control of the vehicle. Take these steps to ensure correct tire pressures:
a. Use an accurate tire pressure gauge.
b. Check the tire pressure when tires are cold, which is after the vehicle has been
parked for over an hour or has been driven less than 3 miles.
c. Adjust the tire pressure according to the recommended specifications listed on
the sidewall of the tires and on the vehicle’s VIN label on the driver’s seat base.
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6.5.4 Tire Replacement
Replace the tire when the tread depth is at or less than 2/32” of remaining tire depth. Replace
only with the original tire size. Tires smaller or larger than the original size may affect the
accuracy of the speedometer, performance and life of the vehicle.
6.6 Fuses
6.6.1 72 Volt Fuses
All 72 volt rated fuses are located in the rear motor compartment of the vehicle. In most
cases, if these fuses fail there is another issue with your vehicle. Fuse replacement and any
problems that cause fuse failure should be diagnosed by a trained professional.
Front Controls Fuse - This fuse is for the front controls of the vehicle (ignition, converter,
heater, etc). It is a 30 amp fuse (NON-30).
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Main Drive System Fuse (DC Drive) - The main fuse for the 72 volt D.C. drive system which
is rated for 325 amps (ANN-325) and is mounted in the motor bay opposite the controller.
Main drive System Fuse (AC Drive) - The main fuse for the 72 volt A.C. drive system which
is rated for 425 amps (ANN-400) is mounted onto the A.C. drive controller.
6.6.2 12 Volt Fuses
The 12 volt fuses are located at the front of the vehicle beneath the hood. To access
them, unlatch and open the hood and remove the aluminum tunnel cover. The fuse
panel is a small black box in the center. Remove the cover by pressing both of the
side tabs and lifting upward. The fuse circuit, size and panel locations are given in
the following table:
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Fuse Location
F1
F2
F3
F4
F5
F6
F11
F12
F13
F14
F15
F17
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Circuits Protected
Ignition
Hazard & Turn Lights
Radio
Interior Dome Light, KWH meter
12 Volt Battery (A.C. Drive only)
Battery Management System (Lithium-ion Only)
Headlights
Horn, Backup Alarm, Backup Light
Brake Lights, Wiper Motor, 12 Volt Accessory Outlet
Heater Coil, Heater Fan, Radio ignition
2-Speed Fan, Beacon Light
Air Conditioner
Fuse
3 Amp
10 Amp
10 Amp
5 Amp
25 Amp
5 Amp
20 Amp
15 Amp
15 Amp
10 Amp
10 Amp
20 Amp
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6.7 Key Replacement
To obtain an extra or replacement key for your vehicle please call the e-ride Industries
Customer Assistance Center at 1-800-950-4351.
6.8 Care and Cleaning
To clean the vehicle, you can use any mild cleaning soap or cleaner and soft towel for the
entire vehicle (seats, glass, dash, etc.). A soft clean towel is suggested to avoid surface
scratches and water spotting.
Caution: Do not rinse the interior of your vehicle. Direct water on the charger
plug, dash panel or instrument panel could result in damage to the electrical
system.
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6.9 Maintenance Schedule
Vehicle Maintenance Table
TASK
1. Check all nine batteries for proper water level (flooded batteries only)
2. Check tires for correct pressure and wear
3. Check for correct operation of parking brake
4. Check brake fluid for proper level
5. Check brake lines for leaks
6. Check headlights, blinkers, brake lights, wipers
7. Check seat belts for proper operation
8. Check battery terminals for tight connections and corrosion
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MONTHLY
X
X
X
X
X
X
X
X
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Section 7: Transporting the Vehicle
The vehicle should be transported on a trailer only. Do not tow the vehicle with the drive
wheels in contact with the road. The best way to transport your vehicle is in an enclosed
trailer. When towing the vehicle follow these directions:
1. Only load the vehicle facing forward.
2. Tie down the vehicle using an X pattern.
3. Be sure to tie down any loose objects.
Do not tow the vehicle at speeds in excess of 25 miles per hour with any of the
wheels in contact with the ground. e-ride Industries will void all warranties if
the vehicle is towed in this manor.
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Section 8: Customer Assistance Information
Customer satisfaction is a primary goal of e-ride Industries. If you have any questions or
concerns with your e-ride vehicle, please contact the e-ride Industries Customer Assistance
Center.
By Mail:
e-ride Industries Customer Assistance Center
3171 92nd Avenue Princeton, MN 55371
By Phone:
1-800-950-4351
Hours of operation: Monday through Friday CST, 8am to 5pm
By e-mail
customer.assistance@e-ride.com
When contacting the Customer Assistance Center, please have the following information
available:

The vehicle identification number (VIN)

The year and model of your vehicle

The date you purchased the vehicle

The current odometer reading

The name of the dealer the vehicle was purchased from
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Section 9: Vehicle Options
Please note we offer a high number of options. This list is only the most common options. If you need
information on an option you don’t see listed please contact us and we can provide you with the
information.
9.1
EXV2 & EXV4 Model Options
9.1.1 AC Drive System
The AC drive system includes an upgraded brushless (maintenance free)
35 H.P. motor which is controlled by the Curtis 550 amp controller
(sealed to IP65 rating). This drive system is designed to give more
acceleration power and speed holding. It is ideal for hilly applications. It
holds 25 MPH up to a 10% grade hill. The vehicle equipped with this
option is also capable of acceleration from 0-25 MPH in 10 seconds.
(Actual performance will be based on battery state of charge, load, grade, etc.)
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9.1.1 Air Conditioning
The controls for the air conditioner and heater/defroster are two black rotary switches located
on the center console to the right of the driver. The first switch, labeled “FAN”, controls the
amount of air flow. By turning the switch the fan speed will increase. Each speed is labeled as
“1” (low) “2” (medium) “3” (high). At this point only the fan is on which can be used in this
manner to circulate cab air. The second switch, labeled “HEAT, OFF, AC”, controls the
climate mode. Rotating the switch up turns on the heater. Rotating the switch down turns on
the air conditioner. Note that the heater and air conditioner will not turn on unless the fan
switch is turned on. Also if the fan switch is turned to the “3” (high) position and the heater
control switch is turned to “HEAT” position the fan switch is overridden and will
automatically be adjust down to the “2” (medium) fan speed. The air conditioner/heater and
fan will only function with the ignition key turned on. The airflow exits through a total of 6
vents. Four are located on top of the dash and two are on the sides of the center console. All
the vents can be turned to direct the air flow or can be turned off by flipping or rotating the
deflector closed.
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9.1.2 Fuel Fired Heater
The fuel fired heater has a higher heating output vs the electric powered version and has
minor impact on the range of the vehicle. Depending on how your vehicle was equipped
(ordered) the fuel heater will either operate off gasoline or diesel. Type of fuel needed to be
used will be noted at the fuel tank. The fuel tank holds 2 ½ gallons. Depending on how the
vehicle is equipped the fuel tank is placed in different locations. On the EXV4 model the tank
is in the rear box. On the EXV2 model the tank is in the side storage compartment. Fuel
consumption will vary from 0.05-0.14 gal/hr. Giving you 18-50 hours of heating off one tank
of fuel. The heater is operated by the controls on the center console. There are many different
displays used depending on how the vehicle is equipped (ordered). For operation of the
controls equipped on your vehicle reference to the instructions included in the glove box with
this owners manual.
Fuel fired heater gives off carbon monoxide! Extreme care must be taken that
the heater is only operated outdoors!
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9.1.3 Auxiliary Fan
The auxiliary fan is mounted in the center of the dash and provides air circulation for interior
cooling which can improve passenger comfort in warmer climates or help defrost the
windshield. The switch for the fan is located on the center console and labeled “AUX FAN”.
The fan is off when the switch is in the bottom position. Press on the top of the switch to
rock the switch to the center position for low speed. Rock the switch to the top position for
high speed. The auxiliary fan will only function with the ignition key turned on.
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9.1.4 Auxiliary Cab Heater (120 volt AC)
This heater is designed to preheat the cab and defog the windshield before driving the vehicle
without drawing power from the drive batteries. To operate the heater, plug in the car as if it
were being charged (see section 5.4.4 Charging Procedure). The heater and charger share
the same plug, but a vehicle equipped with this option will have a label stating its presence.
When the power cord is plugged into the receptacle the charger will start up. The switch for
the heater is on the center console and labeled “PREHEAT”. This switch has three positions;
Off, On and Start. To start the heater, push on the top of the switch to rock it up to the on
position and then momentarily rock the switch all the way up to the start position and release.
After a few seconds, the heater will turn on and at the same time the charger will shut off.
The power supply plugged into the receptacle must be unplugged before the vehicle is turned
on or driven and will not do so otherwise (see section 5.4.6 Anti-Drive for details about this
function). If the power is disconnected from the receptacle and then reconnected, the heater
will be off and the charger will be on. The heater switch must be restarted in order for the
heater to turn back on. This heater has an amp draw of 15 amps at 120 volts.
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9.1.5 Seat Heater
This option provides a heated base to a seat and can improve occupant comfort in colder
climates. It has both a high and low setting. Each heated seat has its own control below and
in front of the seat. The seat warmer is off when the switch is in the bottom position. Rock
the switch to the center position for low setting and to the top position for high. The seat
heater will only function with the ignition key turned on.
9.1.6 Radio
This option provides an AM/FM radio with a USB port and memory card slot. It features two
speakers which are mounted behind each seat on an EXV2 model and on opposite ends under
the dash on an EXV4 model. View the radio manual (included with the vehicle) for detailed
instructions on operation of the radio. The radio will only function with the ignition key
turned on. In the event that the main battery disconnect is turned off (and the F5 fuse is
removed on AC drive vehicles), the radio will lose its preset settings.
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9.1.7 Windshield Washer
The switch to turn on the washer pump is integrated into the standard windshield wiper
switch location (See section 4.2.7 Wiper Switch for more details). The washer feature is an
added top momentary position to the standard wiper switch. To activate the washer pump,
push the top of the wiper switch to the first position to turn on the wipers and then
momentarily rock switch all the way up and release. The washer spray will continue until the
momentary action of the switch is released. The washer will only function with the ignition
key turned on. The one gallon washer fluid tank is located under the hood attached to the
passenger’s side of the firewall. Make sure to use appropriate washer fluid for the operating
climate.
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9.1.8 Sun Visors
This is a flip-down shield to help block the sunlight through the windshield and allow for
better visibility. Two visors are located above the windshield for the driver and passenger.
9.1.9 Front License Plate Bracket
This bracket attaches a license plate to the front of the vehicle on the bumper. A different
style bracket is provided depending with which front bumper the vehicle is equipped. The
rear license plate bracket is standard on all vehicles. Use standard ¼-20 hardware to mount
the license plate to the bracket.
9.1.10 Aluminum Rims
These are a cosmetic replacement for the standard white steel rims. They
also are a more corrosion resistant option for the rims. The center cap
and lug nuts are stainless steel.
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9.1.11 Backup Alarm
The backup alarm sounds when the ignition key is on and the direction selector switch is in
the reverse position. The alarm provides a continuous beeping sound to alert others of the
vehicle’s reverse movement.
9.1.12 Reverse Light
This is a light mounted to the center rear tail panel of the vehicle that illuminates when the
ignition key is on and the direction selector switch is in the reverse position. The light helps
to see when backing up and alerts others to stay clear.
9.1.13 Ladder Rack
This is a full steel frame to allow the storage of ladders on top of the vehicle. Tie down and
fully secure anything placed on the ladder rack before moving the vehicle.
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9.1.14 Beacon / Amber Strobe Light
The roof-mounted amber beacon light adds high visibility light to alert others of the vehicle’s
operation. The beacon control switch is located on the center console. The switch is labeled
“STROBE”. Turn this light on by pressing on the top of the switch; turn them off by pressing
on the bottom of the switch. For beacon light protection, there is a beacon light guard
available. This option is most commonly used on vehicles with a ladder rack. The beacon
will only function with the ignition key turned on.
9.1.15 Trailer Hitch
This is a receiver tube that is mounted to the rear bumper and allows a 2” receiver to be
inserted with the appropriate hitch ball size to attach a trailer. Vehicle is equipped with a 4
pin flat trailer light connector.
The total weight of the trailer, load on the trailer, along with the weight of the vehicle,
passengers and load on the vehicle must not exceed the gross vehicle weight of 3000 lbs.
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9.1.16 Solar Panels
This option provides a slow recharge of the
vehicle’s batteries from the sunlight. The
amount of charge depends on the location used
and amount of sunlight. The maximum charge
that will be received will equate to about 10
miles per day on the 500 watt solar panel
system. The panels should be kept clean by
washing with soap and water. Located on the
dash is a green indicator light. This light turns
on when energy from the solar system is being
provided.
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9.1.17 Lithium-ion 100 Amp Hour Batteries
This option replaces the standard flooded lead acid batteries with maintenance free Lithiumion battery. These batteries are the same capacity as the standard batteries, but do not require
any water filling.
9.1.18 Lithium-ion 200 Amp Hour Batteries
This option replaces the standard flooded lead acid batteries with maintenance free Lithiumion battery. These batteries are twice the capacity as the standard batteries, and do not require
any water filling. The extra capacity of this battery pack doubles the max range to 55 miles.
9.1.19 Battery Warmer (Flooded batteries only)
This option is designed to keep the batteries at a temperature of 60-80 degrees Fahrenheit for
those cold winter nights and days. To operate the warmer, a live 120 volt AC power cord
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(not supplied with the vehicle) must be plugged into the battery warmer inlet plug. This plug
is located in the center of the front bumper near the charger plug. When the power cord is
plugged in, the warmer will start up only if the batteries are colder than 60 degrees
Fahrenheit. The warmer has a temperature controlled thermostat connected to the center
battery that automatically turns the warmer on and off to keep the batteries at the correct
temperature. This option keeps the batteries close to their optimum temperature to combat
their normal capacity drop due to temperature. This allows the user to maintain their driving
range even if the outside temperature decreases (which would normally reduce range). The
battery warmer can be plugged in at anytime and has an amp draw of 4 amps at 120 volts.
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9.1.20 Extended 12 Month Limited Warranty
This is an optional extended 12 month warranty which starts the date the standard warranty is
void and available for purchase within 30 days of the original invoice date. This warranty has
the same stipulations as the original 12 month warranty given with the purchase of the
vehicle. See Section 10: Warranty Information for the e-ride Industries limited warranty
policy details.
9.1.21 Extended 24 Month Limited Warranty
This is an optional extended 24 month warranty which starts the date the standard warranty is
void and available for purchase within 30 days of the original invoice date. This warranty has
the same stipulations as the original 12 month warranty given with the purchase of the
vehicle. See Section 10: Warranty Information for the e-ride Industries limited warranty
policy details.
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9.2
EXV2 Model Only
9.2.1 Tool Boxes
These are mounted on either side of the flatbed and are completely lockable for security.
The tool boxes are accessible from either side on the outside of the vehicle. An optional
tailgate is also available that goes between the tool boxes to contain objects placed on the
flatbed. The tailgate is completely removable and attached by threaded removable knobs.
9.2.2 Topper
This is an aluminum topper that covers the full length of
the flatbed. Many different versions of this topper are
available. The standard topper has a flip-open window
in the front to allow for cleaning. It also utilizes a flipup window on each side as well as two doors in the
back. All doors and windows are lockable and keyed
alike.
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9.2.3 Topper with Tool Boxes
This is an aluminum topper that covers the full length of
the flatbed. Many different versions of this topper are
available. The standard topper with tool boxes has a flipopen window in the front to allow for cleaning. It also
utilizes a flip-up window on each side as well as two
doors in the back. On each side is a tool box with one
shelf and dividers. All doors and windows are lockable
keyed alike.
9.2.4 Aluminum Stake Sides (open or solid design)
Constructed of aluminum, these stake sides help keep
cargo on the flatbed. Threaded removable knobs are used to attach the stake sides so they can
be easily removed. Also available are solid stake sides which function the same way but have
solid panel sides.
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9.2.5 Transporter – People Hauler
This option converts the back of the flatbed into two bench seats that run the length of the
flatbed with a full canvas top to provide shade. The passenger foot rests fold up for easy
transport of the vehicle without passengers. This option can be built to specific customer
specifications if needed.
Never, at any time, exceed the gross vehicle weight of 3000 lbs.
9.2.6 Utility Refuse Dump Box
This is a hydraulic lift dump box made from a steel frame with a 2 cubic yard poly box. It
can be equipped with optional flip-down box sides for easy loading. To flip down the sides,
lift both latch handles out and slide toward each other. The dump box has a safety switch that
will not allow the vehicle drive unless the box is completely down. To lift the dump box, set
the park brake, place direction selector switch in the neutral position, and turn off the
ignition. Locate the hand-held remote switch on the driver’s side front of the unit frame.
Take it out of the holder and press the up button on the switch. Stand back from the vehicle
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while the lift is in process. Lift the box until all of the material in the box is emptied. Press
the down button on the remote switch to lower the box. Never drive the vehicle unless the
box is completely lowered. When access to the batteries is needed, lift the box completely
and insert the prop rod into its holder. Lower the box so that there is tension on the prop rod.
See section 6.1 Battery Maintenance for proper procedures. Also, see the dump box manual
for operating and maintenance procedures specific to the dump box system.
Never, at any time, exceed the gross vehicle weight of 3000 lbs.
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9.2.7 Trash Hauler Cage
This is a full steel mesh cage that mounts to the flatbed. It has two large tailgates that swing
open sideways. To open each tailgate, lift the latch up and swing the gate to the side and relatch the gate to the side panel. Both sides open the same way. Make sure the gates are
completely latched in the closed position before moving the vehicle.
Never at any time exceed the gross vehicle weight of 3000 lbs.
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9.3
EXV4 Models Only
9.3.1 Locking Enclosure
This option is for the standard full doors with roll-up windows. All outer door handles are
equipped with a lock so the doors can be locked and unlocked from outside the vehicle.
9.3.2 Dome Light
The dome light is mounted on the interior of the b-pillar. It provides light inside the vehicle
cab. The light will work when the ignition switch is on or off. To toggle the light on or off,
push on the button.
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9.3.3 Storage Box
This is a plastic tool box that fits inside the rear cargo box and is accessible from both sides
of the vehicle. The box is lockable for security purposes. To lock or unlock the tool box,
insert the key and turn one quarter turn. Push latch button to open the tool box.
9.3.4 Quad Cab Enclosure
This is a topper that is mounted onto the rear box of the vehicle that encloses the box and
seals it from the outside elements. This option is lockable if the locking enclosure option is
also included.
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Section 10: Warranty Information
e-ride will repair or replace, at its discretion, all genuine e-ride parts found faulty in material and/or
workmanship, under normal use and under the circumstance that the vehicle has had the appropriate
maintenance and service, with genuine new or rebuilt parts, at e-rides discretion, for parts and labor, at
any authorized e-ride retailer during the warranty coverage period.
e-rides’ warranty starts from the date of delivery to the first purchaser or lease owner, including any eride dealers that use the vehicle as a demonstrator vehicle, whichever comes first, on any new or
unused e-ride vehicle. e-ride classifies a new or unused vehicle to have less than and no greater than
50 miles on the odometer at time of first original sale of vehicle. e-ride warrants the vehicle from any
defective material or workmanship for the period of one (1) year for private or commercial use owners
and 90 days for any rental use owners.
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How to Enact Warranty
The owner must give e-ride notice of any claim within 30 days of the incident. The owner can receive
warranty service by taking one of the following actions:
- Contact a local e-ride authorized dealer whether or not the dealer was the point of purchase.
- Contact e-ride Industries Customer Assistance Center.
By Mail:
e-ride Industries Customer Assistance Center
3171 92nd Avenue
Princeton, MN 55371
By Phone:
1-800-950-4351
Hours of operation:
Monday through Friday CST, 8am to 5pm
By e-mail
customer.assistance@e-ride.com
Warranty Coverage Exclusions
-
Normal wear and tear items such as (but not limited to) charger plugs and receptacles, seats,
windshield wiper blades, trim pieces, fuses, brake shoes, brake pads, light bulbs, floor mats, tires,
cosmetic deterioration, body panel scratches, cracks, fading and any other similar items.
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-
-
-
Parts and labor required for normal maintenance items including brake adjustment, wheel
alignment, tire rotation, lubrication, tightening of nuts, bolts and fittings and general adjustments
which may need to be performed from time to time.
Damage caused by failure to provide proper service, maintenance and/or storage, as described in
the e-ride owners manual.
Damage resulting from improper repairs, modifications or use of non-approved parts or repairs.
Damage resulting from continued use of vehicle after a defect is or should have been discovered.
Damage resulting from accident, fire, theft, vandalism or any acts of war or God.
Any damages to the batteries from the lack of charging, freezing or overheating conditions,
infrequent use, charging with a charger not supplied by e-ride Industries.
Damage or loss caused by tire puncture or failure to maintain correct tire pressure.
Batteries are warranted by the battery manufacturer. In most cases the batteries are warranted for
a period of 1 year. Under no circumstance does an extended warranty lengthen the warranty of the
batteries. Contact e-ride Industries for help in locating a local battery supplier.
Any damage done to the vehicle while being towed.
Any water leaking into the vehicle or damage to personal property as a result.
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-
e-ride will only pay up to 20 miles in transportation expenses for any vehicle needing repair under
warranty.
Limited warranty may differ for vehicles exported outside the United States.
Any damage to personal property
Modifications and Misuses
This and any other e-ride warranty will be voided if there is any evidence that the vehicle was abused
or used in any unintended manner or shows indication that it has been altered in any way. Examples of
alterations include the use of non genuine e-ride parts, modification of the top vehicle speed, braking
system (including regenerative braking), steering, transaxle, motor, controller, charging system,
electrical system parts or any other operating system of the vehicle that can cause it to perform
different than e-ride’s specifications. The warranty is also void if the vehicle is not maintained as
outlined in the vehicles owners manual or if it is misused in such ways including: overloading, racing,
used as a tow vehicle, driving over curbs or driving through water deep enough to cause electrical
system damage or towing the vehicle in any manner. e-ride Industries is not responsible for any injury
to person or damage to property as a result of any such above modifications, alterations or misuses.
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Transfer of Limited Warranty
Warranty is transferable in the event that the vehicle is sold to a new owner. In the event that this
would happen the new owner must register for a continuation of the original warranty. This can be
done on e-ride Industries web site under warranty registration at www.e-ride.com or by contacting eride at 1-800-950-4351. In the event that this form is not filled out, e-ride will void the warranty. This
form also helps e-ride to be able to contact the owner in the event that a safety or service recall is
issued. Battery and tire warranty voids on transfer of warranty from the original purchaser.
Extended Limited Warranties
e-ride Industries has available an extended (1) year and (2) year limited warranty that starts at the date
of the original expired warranty. All extended limited warranties purchased through e-ride industries
will follow the same stipulations of the original warranty except that each warranty claim will have a
$100.00 deductible that will be required to be paid by the owner of the vehicle prior to any repairs
performed. A warranty claim is one component repair per one vehicle and is at the sole discretion of eride Industries. Extended warranties are not available for rental use owners or vehicles located outside
the United States and Canada. Extended warranties can only be purchased within 30 days of the
original vehicle invoice date.
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Vehicle Servicing
In the event that a vehicle would need service work under the warranty, period the vehicle would be
serviced by a local e-ride dealer. In the case that there is no local e-ride dealer, e-ride Industries will
contact a local golf car, fork lift, or automotive repair shop to service the vehicle. If the vehicle owner
has a repair center they wish to use as a service center e-ride must approve this service center prior to
any work or service performed. Fleet and other vehicle owners can elect to have their own vehicles
maintained and repaired by their team of service mechanics. Contact e-ride Industries customer
service center for help in finding a local authorized service center.
Payment of Service Work
All vehicle parts which are found to be defective under normal use and maintenance within the limited
warranty time will be repaired or replaced without charge to the owner for parts or labor. To all
certified e-ride service centers, dealers and persons that wish to repair their vehicle with their
maintenance crew will be reimbursed for labor according to e-ride Industries allowed time and labor
hourly charge. In any case where e-ride Industries rejects any warranty work or replacement of parts,
e-ride has the choice to bill the owner of the vehicle and which must be paid within 30 days. Also in
any case where a dealer sells the vehicle to the customer including a warranty beyond e-ride’s
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warranty, as stated in this limited warranty form, the dealer will be billed for the total cost of the repair
and which must be paid within 30 days. Any and all service needed requires a warranty claim number
from e-ride Industries before the service is performed to receive payment. e-ride will only pay up to
20 miles in any transportation expenses for any vehicle needing repair under warranty or any
transportation associated with the service call such as repair persons transportation to and from the
vehicle to repair the vehicle.
Shipment of Parts under Warranty
In the event that a vehicle requires a part for a warranty repair, e-ride will ship parts free of charge.
Parts that e-ride has on-hand will be shipped second day air if the vehicle is unable to drive according
to the sole discretion of e-ride and the parts do not exceed 20 pounds. All other parts on hand will be
shipped regular ground. In the event that parts are requested sooner, the owner of the vehicle will be
billed the difference in shipping costs.
Warranty of Parts after Cancellation of Warranty
e-ride replacement parts that are replaced under warranty are only warranted the same length as the
warranty they were replaced under.
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Parts Purchase from e-ride Industries
All parts purchased from e-ride are given a 6 month warranty.
Disclaimer
This limited warranty is exclusive, e-ride Industries makes no other warranty of any kind, expressed or
implied. Any implied warranties of merchantability or fitness for a particular purpose which exceed
the obligations or time limits stated in the warranty are hereby disclaimed by e-ride and excluded from
the warranty. The purchaser and e-ride expressly agree that the remedy or repair/replacement of the
defective vehicle or component thereof is the exclusive and sole remedy of the purchaser. e-ride
Industries makes no other representation or warranty of any kind, and no representative or employee of
e-ride Industries has the authority to make or imply any representation, promise, or agreement which in
any way varies the terms of this warranty. e-ride Industries reserves the right to modify this warranty
at any time, being understood that such modification will not alter warranty conditions applicable to
the vehicle sold while this warranty is in effect.
Sole Remedy
e-ride industries is only liable under this limited warranty, or in any action whether based upon
warranty, contract, negligence, strict product liability or otherwise, is limited to the repair or
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replacement, at e-ride Industries discretion, of a vehicle component thereof that e-ride Industries deems
to be defective. Replacement shall mean furnishing, during the applicable limited warranty period, a
new vehicle component or e-ride reconditioned vehicle component thereof which is identical or
reasonably equivalent to the warranted product or component at no cost to the purchaser. Repair shall
mean remedying a defect in the vehicle or component thereof at no cost to the purchaser during the
applicable limited warranty period. All parts and components replaced under warranty shall become
the property of e-ride Industries.
No Consequential Damages
In no event should e-ride Industries be liable for any incidental or consequential damages including,
but not limited to, loss related to property other than the vehicle, loss of use, loss of time,
inconvenience, or any other economic loss, coming about from defects.
Some US states have legislation that does not apply limitations on the term of a warranty or the
exclusions or limitation of consequential damages, so the following limitations may not apply in your
case. This warranty does not give the owner specific legal rights and, depending on the state, the
owner may have additional or other rights, which may vary.
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Questions
For warranty questions, please contact our Customer Assistance Center as detailed above. Please have
the following information available:





The vehicle identification number (VIN)
The year and model of the vehicle
The date of purchased of the vehicle
The current odometer reading
The name of the dealer the vehicle was purchased from
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