KitchenAid | KBMC140 | User's Manual | KitchenAid KBMC140 User's Manual

UPPER MICROWAVE OVEN WITH
CONVECTION AND/OR BROIL ELEMENT
Use & Care Guide
For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230 or visit our website at
www.kitchenaid.com
In Canada, call: 1-800-807-6777 or visit our website at www.KitchenAid.ca
Table of Contents............................................................................................................ 2
Models KBMC140 KBMC147 KEMC308 KEMC378 KEMC307 KEMC377 YKEMC307 YKEMC308 YKBMC140
8304067A
TABLE OF CONTENTS
MICROWAVE OVEN SAFETY........................................................3
Electrical Requirements ...............................................................5
PARTS AND FEATURES................................................................5
Turntable ......................................................................................5
Crisper Pan and Handle...............................................................6
Grids .............................................................................................6
MICROWAVE OVEN CONTROL PANEL ......................................6
Display..........................................................................................7
Number Codes.............................................................................7
Easy Minute, Start........................................................................7
Microwave Oven Cancel ..............................................................7
Clock ............................................................................................7
Tones............................................................................................7
Timer.............................................................................................7
Control Lock.................................................................................7
MICROWAVE OVEN USE ..............................................................8
Food Characteristics ....................................................................8
Cooking Guidelines ......................................................................8
Cookware and Dinnerware ..........................................................8
Aluminum Foil and Metal .............................................................9
Microwave Cooking Power..........................................................9
Cooking ......................................................................................10
Custom Cook .............................................................................10
Cooking in Stages......................................................................10
Custom Reheat ..........................................................................11
Custom Defrost ..........................................................................11
Popcorn......................................................................................12
Keeping Food Warm ..................................................................13
Crisp ...........................................................................................13
Broil ............................................................................................13
Convection Cooking...................................................................14
MICROWAVE OVEN CARE..........................................................17
General Cleaning........................................................................17
TROUBLESHOOTING ..................................................................18
ASSISTANCE OR SERVICE.........................................................19
In the U.S.A. ...............................................................................19
In Canada ...................................................................................19
WARRANTY ..................................................................................20
2
MICROWAVE OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock,
fire, injury to persons, or exposure to excessive microwave
energy:
■ Read all instructions before using the microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found in this section.
■ Install or locate the microwave oven only in accordance
with the provided Installation Instructions.
■ Some products such as whole eggs in the shell and sealed
containers – for example, closed glass jars – may explode
and should not be heated in the microwave oven.
■ Use the microwave oven only for its intended use as
described in this manual. Do not use corrosive chemicals
or vapors in the microwave oven. This type of oven is
specifically designed to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
■ Oversized foods or oversized metal utensils should not be
inserted in the microwave oven as they may create a fire or
risk of electric shock.
■
■
■
■
■
■
■
■
■
Do not clean with metal scouring pads. Pieces can burn off
the pad and touch electrical parts involving a risk of electric
shock.
Do not store any materials, other than manufacturer's
recommended accessories, in this oven when not in use.
Do not operate the microwave oven if it has a damaged
cord or plug, if it is not working properly, or if it has been
damaged or dropped.
Do not deep fry in oven. Microwavable utensils are not
suitable and it is difficult to maintain appropriate deep frying
temperatures.
Do not use paper products when appliance is operated in
the “PAN BROWN” mode.
Do not cover racks or any other part of the oven with metal
foil. This will cause overheating of the oven.
As with any appliance, close supervision is necessary
when used by children.
The microwave oven should be serviced only by qualified
service personnel. Contact nearest authorized service
company for examination, repair, or adjustment.
Do not cover or block any openings on the microwave
oven.
SAVE THESE INSTRUCTIONS
3
IMPORTANT SAFETY INSTRUCTIONS
■
Liquids, such as water, coffee, or tea are able to be
overheated beyond the boiling point without appearing to be
boiling. Visible bubbling or boiling when the container is
removed from the microwave oven is not always present.
THIS COULD RESULT IN VERY HOT LIQUIDS
SUDDENLY BOILING OVER WHEN THE CONTAINER IS
DISTURBED OR A SPOON OR OTHER UTENSIL IS
INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
– Do not overheat the liquid.
– Stir the liquid both before and halfway through heating it.
– Do not use straight-sided containers with narrow necks.
– After heating, allow the container to stand in the
microwave oven for a short time before removing the
container.
– Use extreme care when inserting a spoon or other utensil
into the container.
■
■
■
Do not store the microwave oven outdoors. Do not use this
product near water - for example, near a kitchen sink, in a
wet basement, or near a swimming pool, and the like.
See door surface cleaning instructions in the “Oven Care”
section.
To reduce the risk of fire in the oven cavity:
– Do not overcook food. Carefully attend the microwave
oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
– Remove wire twist-ties from paper or plastic bags before
placing bags in oven.
– If materials inside the oven should ignite, keep oven door
closed, turn oven off, and disconnect the power cord, or
shut off power at the fuse or circuit breaker panel.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity
when not in use.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the door open
since open-door operation can result in harmful exposure
to microwave energy. It is important not to defeat or
tamper with the safety interlocks.
(b) Do not place any object between the oven front face and
the door or allow soil or cleaner residue to accumulate on
sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly
important that the oven door close properly and that there
is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone
except properly qualified service personnel.
4
Electrical Requirements
Observe all governing codes and ordinances. The microwave
oven is connected to a 110-volt side of the 240-volt circuit
required for the lower oven. If the incoming voltage to the
microwave oven is less than 110 volts, cooking times may be
longer. Have a qualified electrician check your electrical system.
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
■ For a permanently connected appliance:
This appliance must be connected to a grounded,
metallic, permanent wiring system, or an equipment
grounding conductor should be run with the circuit
conductors and connected to the equipment grounding
terminal or lead on the appliance.
PARTS AND FEATURES
G
A
B
H
C
I
J
D
K
E
F
A. Lower oven control
(on some models)
B. Door safety lock system
C. Microwave oven light
D. Glass turntable
E. Metal shielded window
F. Door handle
G. Microwave oven control panel
H. Quartz broil element
(hidden in ceiling, near door)
I. Convection element and fan
(not visible - on some models)
J. Cooking guide label
K. Removable turntable support
Parts and Features not shown
Oven vent (behind door handle)
Turntable
SAVE THESE INSTRUCTIONS
A
This device complies with Part 18 of the FCC Rules.
B
C
D
A. Turntable
B. Hub
C. Support
D. Shaft
The turntable rotates in both directions to help cook food more
evenly. Do not operate the microwave oven without the turntable
in place. See “Assistance or Service” to reorder any of the parts.
To Install:
1. Remove tape from the hub.
2. Place the support on the microwave oven cavity bottom.
3. Place the turntable on the support.
Fit the raised, curved lines in the center of the turntable
bottom between the three spokes of the hub. The rollers on
the support should fit inside the turntable bottom ridge.
5
Crisper Pan and Handle
The crisper pan is ideal for rapidly browning and crisping the
bottom of foods, such as cookies and pizza.
The material coating the bottom absorbs microwaves and
transfers the heat to the pan and food. The crisper pan reaches
436°F (210°C) in approximately 3 minutes, at which time it stops
absorbing microwaves and holds this optimal frying temperature.
■ The crisper pan will become hot. Always use the handle and
oven mitts or pot holders when handling.
Grids
■
Grids will become hot. Always use oven mitts or pot holders
when handling.
■
Do not allow the grids to touch the inside cavity walls, ceiling
or floor.
■
Always use the turntable.
■
Do not use another metal object with the grids.
■
Two level cooking is not recommended.
■
See “Assistance or Service” section to reorder.
Broiling Grid (long legs)
■
Do not allow the crisper pan or handle to touch the inside
cavity walls, ceiling or floor.
The broiling grid places food close to the broil element, making it
ideal for fast browning of small amounts of food. Use for Broiling
only.
■
Always use the turntable.
Convection Grid (short legs - on some models)
■
Do not use another metal object with the crisper pan.
■
The crisper pan is designed specifically for this microwave
oven. Do not use it in any other microwave oven.
■
Use only wooden or plastic cooking utensils to help avoid
scratches.
■
See “Assistance or Service” section to reorder.
The convection grid provides optimal heat circulation for
Convection Cooking.
MICROWAVE OVEN CONTROL PANEL
CONTROL PANEL (COMBINATION MODELS)
CONTROL PANEL (STAND-ALONE BUILT IN MICROWAVE OVEN MODELS)
6
Display
When power is first supplied to the microwave oven, the time of
day will flash on the display.
When the microwave oven is in use, the display shows cooking
power, quantities, weights and/or prompts.
When the microwave oven is not in use, the display shows the
time of day or Timer countdown.
Number Codes
The microwave oven is preset with shortcut number codes. A
number code includes one or more of the following: cooking
power, cook time and food quantity or weight. See the code
charts in the “Cooking” and “Custom Reheating” sections for
additional information.
Tones
Tones are audible signals indicating the following:
One tone
■
Valid pad touch
■
Function has been entered
■
Function has been exited
Four tones
■
End of cooking cycle
■
End of timer countdown
■
Reminder tones that sound every minute after a cooking
cycle ends until the door is opened or MICROWAVE OVEN
CANCEL is touched.
Easy Minute, Start
Timer
Starting
The EASY MINUTE START pad begins any upper or single
microwave oven function except the Timer. If not touched within
5 minutes after touching a pad, the display will return to the time
of day mode and the programmed function will be canceled.
If cooking is interrupted, touching EASY MINUTE START will
resume the preset cycle.
The Timer can be set in minutes and seconds, up to 99 minutes
59 seconds, or in hours and minutes, up to 99 hours 59 minutes,
and counts down the set time. The Timer does not start or stop
the microwave oven.
When the Timer is in use, the microwave oven can still operate.
To Set:
Adding Minutes
Touching EASY MINUTE START when the microwave oven is off
will start 1 minute of cook time at 100% power.
Touching EASY MINUTE START while the microwave oven is
operating will add cook time at the current cycling power by
1 minute. Multiple minutes can be added by repeatedly touching
EASY MINUTE START.
During Convection Cooking, touching EASY MINUTE START will
not add minutes.
Microwave Oven Cancel
Touching the Microwave Oven Cancel pad cancels any function
except for Timer and Control Lock functions. It will not erase the
time of day.
The microwave oven may also be stopped during a cooking cycle
by opening the door. The cycle can be resumed by closing the
door and touching EASY MINUTE START, or canceled by closing
the door and touching MICROWAVE OVEN CANCEL.
Clock
This is a 12-hour clock and does not show a.m. or p.m.
To Set:
Before setting, make sure the microwave oven, lower oven and
Timer are off.
1. Touch CLOCK SET/START.
2. Touch the number pads to set the time of day.
3. Touch CLOCK SET/START or EASY MINUTE START.
1. Touch TIMER SET START once for minutes and seconds, and
twice for hours and minutes.
If no action is taken after 1 minute, the display will return to
the time of day mode.
2. Touch the number pads to set the length of time.
3. Touch TIMER SET START.
The display will show the time counting down.
When the set time ends, “End” will appear on the display,
4 end-of-cycle tones will sound, and then reminder tones will
sound every minute.
4. Touch TIMER CANCEL anytime to cancel the Timer.
The time can be reset during the countdown by repeating the
above steps.
Control Lock
The Control Lock shuts down the control panel pads to avoid
unintended use of the microwave oven.
When the control is locked, only the Clock, Timer, and Start pads
will function.
The Control Lock is preset unlocked, but can be locked.
To Lock/Unlock Control: Before locking, make sure the
microwave oven and lower oven are off. Touch and hold
CONTROL LOCK (number pad 3) for 5 seconds until one tone
sounds and “CONTROL LOCK” and a lock icon (on some
models) appear on the display. Repeat to unlock. “CONTROL
LOCK” and the lock icon will disappear from the display and a
single tone will sound.
To Remove:
1. Touch CLOCK SET/START and hold for 5 seconds.
2. To turn clock back on, touch CLOCK SET/START.
7
MICROWAVE OVEN USE
A magnetron in the microwave oven produces microwaves which
reflect off the metal floor, walls and ceiling and pass through the
turntable and appropriate cookware to the food. Microwaves are
attracted to and absorbed by fat, sugar and water molecules in
the food, causing them to move, producing friction and heat
which cooks the food.
■ Do not lean on or allow children to swing on the microwave
oven door.
■
Do not operate microwave oven when it is empty.
■
The turntable must be in place and correct side up when
microwave oven is in use. Do not use if turntable is chipped
or broken. See “Assistance or Service” section to reorder.
■
Baby bottles and baby food jars should not be heated in
microwave oven.
■
Clothes, flowers, fruit, herbs, wood, gourds, paper, including
brown paper bags and newspaper, should not be dried in
microwave oven.
Cooking Guidelines
Covering
Covering food helps retain moisture, shorten cook time and
reduce spattering. Use the lid supplied with cookware. If a lid is
not available, wax paper, paper towels or plastic wrap approved
for microwave ovens may be used. Plastic wrap should be turned
back at one corner to provide an opening to vent steam.
Condensation on the door and cavity surfaces is normal during
heavy cooking.
Stirring and Turning
Stirring and turning redistribute heat evenly to avoid overcooking
the outer edges of food. Stir from outside to center. If possible,
turn food over from bottom to top.
Arranging
■
Do not use the microwave oven for canning, sterilizing or
deep frying. The microwave oven cannot maintain
appropriate temperatures.
If heating irregularly shaped or different sized foods, arrange the
thinner parts and smaller sized items toward the center. If
cooking several items of the same size and shape, place them in
a ring pattern, leaving the center of the ring empty.
■
Paraffin wax will not melt in the microwave oven because it
does not absorb microwaves.
Piercing
■
Use oven mitts or pot holders when removing containers from
microwave oven.
■
Do not overcook potatoes. At the end of the recommended
cook time, potatoes should be slightly firm. Let potatoes
stand for 5 minutes. They will finish cooking while standing.
■
Do not cook or reheat whole eggs inside the shell. Steam
buildup in whole eggs may cause them to burst. Cover
poached eggs and allow a standing time.
Food Characteristics
When microwave cooking, the amount, size and shape, starting
temperature, composition and density of the food affect cooking
results.
Amount of Food
The more food heated at once, the longer the cook time needed.
Check for doneness and add small increments of time if
necessary.
Size and Shape
Smaller pieces of food will cook more quickly than larger pieces,
and uniformly shaped foods cook more evenly than irregularly
shaped food.
Before heating, use a fork or small knife to pierce or prick foods
that have a skin or membrane, such as potatoes, egg yolks,
chicken livers, hot dogs, and sausage. Prick in several places to
allow steam to vent.
Shielding
Use small, flat pieces of aluminum foil to shield the thin pieces of
irregularly shaped foods, bones and foods such as chicken
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.
Standing Time
Food will continue to cook by the natural conduction of heat even
after the microwave cooking cycle ends. The length of standing
time depends on the volume and density of the food.
Cookware and Dinnerware
Cookware and dinnerware must fit on the turntable. Always use
oven mitts or pot holders when handling because any dish may
become hot from heat transferred from the food. Do not use
cookware and dinnerware with gold or silver trim. Use the
following chart as a guide, then test before using.
MATERIAL
RECOMMENDATIONS
Aluminum Foil,
Metal
See “Aluminum Foil and Metal” section.
Browning Dish
Bottom must be at least ³⁄₁₆" (5 mm)
above the turntable. Follow
manufacturer’s recommendations.
Ceramic Glass,
Glass
Acceptable for use.
China,
Earthenware
Follow manufacturer’s recommendations.
Starting Temperature
Room temperature foods will heat faster than refrigerated foods,
and refrigerated foods will heat faster than frozen foods.
Composition and Density
Foods high in fat and sugar will reach a higher temperature, and
will heat faster than other foods. Heavy, dense foods, such as
meat and potatoes, require a longer cook time than the same size
of a light, porous food, such as cake.
8
MATERIAL
RECOMMENDATIONS
Melamine
Follow manufacturer’s recommendations.
Paper: Towels,
Dinnerware,
Napkins
Use nonrecycled and those approved by
the manufacturer for microwave oven use.
Plastic: Wraps,
Bags, Covers,
Dinnerware,
Containers
Use those approved by the manufacturer
for microwave oven use.
Pottery and Clay
Follow manufacturer’s recommendations.
Silicone
Bakeware
Follow manufacturer’s recommendations.
Styrofoam®†
Do not use in microwave oven.
Straw, Wicker,
Wooden
Containers
Do not use in microwave oven.
Wax Paper
Acceptable for use.
Microwave Cooking Power
Many recipes for microwave cooking specify which cooking
power to use by percent, name or number. For example,
70%=7=Medium-High.
Use the following chart as a general guide for the suggested
cooking power of specific foods.
PERCENT/
NAME
NUMBER
USE
100%, High
(default setting)
10
Quick heating convenience
foods and foods with high
water content, such as soups,
beverages and most
vegetables.
90%
9
Cooking small, tender pieces
of meat, ground meat, poultry
pieces and fish fillets.
Heating cream soups.
80%
8
Heating rice, pasta or
casseroles.
Cooking and heating foods
that need a cook power lower
than high. For example, whole
fish and meat loaf.
70%,
Medium-High
7
Reheating a single serving of
food.
60%
6
Cooking sensitive foods such
as cheese and egg dishes,
pudding and custards.
Cooking non-stirrable
casseroles, such as lasagna.
50%, Medium
5
Cooking ham, whole poultry
and pot roasts.
Simmering stews.
40%
4
Melting chocolate.
Heating bread, rolls and
pastries.
30%, MediumLow, Defrost
3
Defrosting bread, fish, meats,
poultry and precooked foods.
20%
2
Softening butter, cheese, and
ice cream.
10%, Low
1
Taking chill out of fruit.
To Test Cookware or Dinnerware for Microwave Use:
1. Place cookware or dinnerware in microwave oven with 1 cup
(250 mL) of water beside it.
2. Cook at 100% cooking power for 1 minute.
Do not use cookware or dinnerware if it becomes hot and the
water stays cool.
Aluminum Foil and Metal
Always use oven mitts or pot holders when removing dishes from
the microwave oven.
Aluminum foil and some metal can be used in the microwave
oven. If not used properly, arcing (a blue flash of light) can occur
and cause damage to the microwave oven.
OK for Use
Racks and bakeware supplied with the microwave oven (on some
models), aluminum foil for shielding, and approved meat
thermometers may be used with the following guidelines:
■ Do not allow aluminum foil or metal to touch the inside cavity
walls, ceiling or floor.
■
Always use the turntable.
■
Do not allow contact with another metal object during
cooking.
Do Not Use
Metal cookware and bakeware, gold, silver, pewter, nonapproved meat thermometers, skewers, twist ties, foil liners
such as sandwich wrappers, staples and objects with gold or
silver trim or a metallic glaze should not be used in the
microwave oven.
To Set a Cooking Power other than 100%:
1.
2.
3.
4.
Touch the number pads to set a length of time to cook.
Touch MICRO COOK POWER.
Touch the number pad using the Cooking Power chart
Touch EASY MINUTE START.
The display will count down the cook time.
When the cycle ends, “END” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
5. Touch MICROWAVE OVEN CANCEL or open the door to
clear the display and/or stop reminder tones.
†®STYROFOAM is a Registered Trademark of The Dow Chemical Company.
9
Cooking
To Use:
1. Touch the number pads to set a length of time to cook.
Touch MICRO COOK POWER to set a cooking power other
than 100%. Touch the number pad(s) using the Cooking
Power chart.
FOOD
CODE
QUANTITY
PREPARATION
Frozen
Burrito
6
1, 2, 3, or 4
Follow package
directions.
Hot Dogs
7
1, 2, 4, or 6
Pierce with fork.
Cook, covered
with a paper
towel on microwave safe dish.
Baked
Potatoes
8
1 to 6
Pierce with fork
several time.
Wrap in foil after
cooking, and let
stand for 5 min.
2. Touch EASY MINUTE START.
The display will count down the cook time.
When the cycle ends, “END” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
3. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display and/or stop reminder tones.
The cook time and cooking power can be changed after touching
START/ENTER without interrupting cooking.
To Change Cook Time: Touch MICRO and enter the new cook
time within 5 seconds, or touch EASY MINUTE START once for
each additional minute of cook time required.
To Change Cooking Power: Touch MICRO COOK POWER and
enter the new cooking power using the Cook Power Chart. Touch
EASY MINUTE START.
Custom Cook
Times and cooking powers have been preset for 8 microwavable
foods. Use the following chart as a guide.
FOOD
CODE
QUANTITY
PREPARATION
Frozen
Entrée
1
9 oz (240 g),
11 oz (311 g),
16 oz (425 g)
Follow package
instructions.
Casserole
2
2 cups (500 mL),
4 cups (1 L),
6 cups (1.5 L),
8 cups (2 L)
To reheat, cover
with lid or vented
plastic wrap. Stir
before serving.
1 to 4 cups
(250 mL-1 L)
Cook, covered, in
microwave safe
container. Stir.
Recover. Let
stand for 3 min.
Frozen
Vegetables
Bacon
Fresh
Vegetables
10
3
4
5
1, 2, 3, 4, or 6
strips
1 to 4 cups
(250 mL-1 L)
Cook, covered
with a paper
towel on
microwave safe
dish
Cook, covered, in
micro-wave safe
container. Stir.
Recover. Let
stand for
3-5 min.
To Use Custom Cook:
1. Touch CUSTOM COOK.
2. Touch CUSTOM COOK again to scan and select food
settings.
The code number represents the number of times CUSTOM
COOK must be touched to select the food type. For example,
in order to cook casserole, CUSTOM COOK must be touched
twice.
3. Touch number pads to enter quantity
or
Touch QUANTITY (number pad “0”) to scan and select
quantity settings. For example, to select the quantity of
4 cups, QUANTITY must be touched twice.
4. Touch EASY MINUTE START or wait 5 seconds and the
microwave oven will start automatically.
The display will count down the cook time.
When the cycle ends, “END” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
5. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display and/or stop reminder tones.
For more information on cooking different foods using the manual
microwave function, see Microwave Cook Chart at the end of the
“Microwave Oven Use” section.
Cooking in Stages
The microwave oven can be set to cook at different cooking
powers for various lengths of time, up to three stages.
To Cook in Stages:
1. Touch the number pads to set a length of cook time for the
first stage.
2. Touch MICRO COOK POWER and then select a cook power
(if other than 100%) from the Cook Power Chart.
If the cook time needs to be changed after setting the cook
power, wait for “TIME” to appear in the display, and enter a
new cook time.
3. When “TIME” appears in the display, begin setting the
second stage by touching MICRO.
4. Repeat steps 1 through 3 above to set the second and third
stages.
When finished programming the various cooking stages,
touch EASY MINUTE START.
The display will count down the cook time in each cycle. One
short tone will sound between stages.
2. Touch number pads to enter quantity (in servings, strips or
cups)
or
Touch QUANTITY (number pad “0”) to scan and select
quantity settings. For example, to select the quantity of
2 servings, QUANTITY must be touched twice.
When the cycle ends, “END” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
Touch EASY MINUTE START or wait 5 seconds and the
microwave oven will start automatically.
Cook time may be changed during any cycling stage by
touching MICRO, and then entering the new time within
5 seconds. Time may be added in 1-minute increments by
touching EASY MINUTE START during the cycling stage.
When the cycle ends, “END” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
5. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display and/or stop reminder tones.
The display will count down the reheat time.
3. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display and/or stop reminder tones.
To Custom Reheat Beverages:
Custom Reheat
Times and cooking powers have been preset for reheating 8 food
types. Use the following chart as a guide.
1. Touch CUSTOM REHEAT.
2. Touch CUSTOM REHEAT until the reheat setting for
beverages “BEVRG” is reached (eight times).
3. Touch CUSTOM REHEAT until the desired beverage appears
on the display (once for coffee, twice for tea, or three times
for hot chocolate).
4. Touch CUSTOM REHEAT until the desired serving
temperature appears on the display (once for warm, twice for
hot, or three times for very hot).
Touch EASY MINUTE START or wait 5 seconds and the
microwave oven will start automatically.
FOOD
CODE
QUANTITY
Dinner Plate
1
1 to 2 servings
Bread
2
1 to 6 slices
Meats
3
1 to 6 servings
Cheese Dip*
4
1 to 3 cups (250 - 750 mL)
The display will count down the reheat time.
Soup*
5
1 to 4 cups (250 mL-1 L)
Sauce*
6
1 to 3 cups (250 - 750 mL)
When the cycle ends, “END” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
Pizza
7
1 to 2 servings
Beverage
8
Serving Temperature
■
Coffee
■
Warm
■
Tea
■
Hot
■
Hot Chocolate
■
Very Hot
*Four tones will sound at the midpoint of the reheat cycle, and
“STIR” will appear in the display. Stir food if desired, close door,
and touch EASY MINUTE START.
5. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display and/or stop reminder tones.
For more information on reheating different foods using the
manual microwave function, see Microwave Reheat Chart at the
end of the “Microwave Oven Use” section.
Custom Defrost
The Custom Defrost feature can be used, or the microwave oven
can be manually set to defrost by using 30% cook power.
■ Food should be 0°F (-18°C) or colder at defrosting for optimal
results.
■
Unwrap foods and remove lids (from fruit juice) before
defrosting.
■
Shallow packages will defrost more quickly than deep blocks.
■
Separate food pieces as soon as possible during or at the
end-of-cycle for more even defrosting.
■
Foods left outside the freezer for more than 20 minutes or
frozen ready-made food should not be defrosted using the
Custom Defrost feature, but should be defrosted manually.
■
Use small pieces of aluminum foil to shield parts of food such
as chicken wings, leg tips and fish tails. See “Aluminum Foil
and Metal” first.
To Custom Reheat Foods:
1. Touch CUSTOM REHEAT.
Touch CUSTOM REHEAT again to scan and select reheat
food settings.
The code number represents the number of times CUSTOM
REHEAT must be touched to select the food type. For
example, in order to reheat a dinner plate, CUSTOM REHEAT
must be touched once.
11
CUSTOM DEFROST CHART
MEAT, POULTRY AND FISH DEFROST PREPARATION
The Custom Defrost system has six categories: Meat, Poultry,
Fish, Bagel, Fruit Juice, and Roll/Muffin. Use the following chart
as a guide.
Use the following chart as a guide when defrosting meat, poultry,
or fish. When setting the Custom Defrost cycle, the net weight
must be entered in pounds and tenths of pounds.
FOOD
SETTING
CODE
WEIGHT OR QUANTITY
MEAT
Meats*
1
0.1 to 6.6 lbs (28 g to 3 kg)
Beef: ground, steaks,
roast, stew
Poultry*
2
0.1 to 6.6 lbs (28 g to 3 kg)
Lamb: stew and chops
Fish*
3
0.1 to 4.4 lbs (28 g to 1.34 kg)
Pork: chops, ribs, roasts,
sausage
Bagel**
4
1 to 6 pieces
Fruit Juice
5
6, 12, or 16 oz (170, 340, or 454 g)
Roll/Muffin
6
1 to 6 pieces
*See Preparation chart at end of “Custom Defrost” section for
cuts, sizes, and instructions.
**Bagel quantity settings 1 and 2 may appear to have longer
defrost times than necessary, however, longer times use less
cooking power.
To use Custom Defrost:
1. Touch CUSTOM DEFROST.
2. Touch the number pad from the Custom Defrost chart above
or
Touch CUSTOM DEFROST control repeatedly to scroll
through foods.
3. Touch the number pads to enter the weight or quantity. See
Custom Defrost chart above.
or
Touch QUANTITY to select quantity.
4. Touch EASY MINUTE START.
The display will count down the defrost time. For better
results, a preset standing time is included in the defrosting
time. This may make the defrosting time seem longer than
expected.
When the cycle ends, “End” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
5. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display.
The cook time can be changed during the defrosting cycle
without interrupting cooking.
To Change Defrost Time: Touch COOK POWER repeatedly to
scroll through “MORE,” “LESS,” or “NORML” time.
12
The narrow or fatty areas of
irregular shaped cuts should be
shielded with foil before
defrosting.
Do not defrost less than ¹⁄₄ lb
(113 g) or two 4 oz (113 g)
patties.
Place all meats, except stew
cubes and bulk sausage, on
microwavable roasting rack
provided with the microwave
oven.
Place stew cubes and bulk
sausage in microwavable baking
dish.
POULTRY
Chicken: whole and cut up
Cornish hens
Place on microwavable roasting
rack, chicken breast side up.
Remove giblets from whole
chicken.
Turkey: breast
FISH
Fillets, Steaks, Whole,
Shellfish
Place in microwavable baking
dish.
Popcorn
■
Do not use regular paper bags or glass utensils.
■
Pop only one package of popcorn at a time.
■
Follow manufacturer’s instructions when using a microwave
popcorn popper.
■
Listen for popping to slow to 1 pop every 1 or 2 seconds.
Do not repop unpopped kernels.
■
Use fresh bags of popcorn for optimal results.
■
Cooking results may vary by brand and fat content.
Popping time has been preset based on commercially packaged
microwave popcorn.
To Pop Popcorn:
1. Touch POPCORN (3 SIZES).
Touching the POPCORN (3 SIZES) pad once will set the
microwave oven to automatically begin the pop setting for a
3.5 oz (99 g) bag of popcorn. Touch pad repeatedly to select
correct bag size: 2 times for 3.0 oz (85 g) bag, or 3 times for
1.75 oz (50 g) bag.
2. Touch START/ENTER or wait 5 seconds for the popping to
begin automatically.
The display will count down the popping time.
Time may be added to popping time by touching EASY
MINUTE START during or after popping.
When the popcorn cycle ends, “END” will appear in the
display, 4 end-of-cycle tones will sound, and then reminder
tones will sound every minute.
3. Touch OFF/CANCEL or open the door to clear the display
and/or stop reminder tones.
Crisp
The Crisp feature uses the broil element and microwaves to crisp
and brown foods. Crisp can be used to saute meats and
vegetables, pan-fry bacon and eggs, and to crisp and brown
pizza and cheese sandwiches. Always use the crisper pan. See
the “Crisper Pan and Handle” section before using.
To Crisp:
Before Crisping, brush crisper pan with ¹⁄₂ tsp (3 mL) of oil or
spray with nonstick cooking spray. Arrange food on crisper pan,
and place pan on turntable.
1. Touch CRISP.
2. Touch the number pads to enter a length of time to cook in
minutes and seconds. The time can be set up to 90 minutes.
3. Touch EASY MINUTE START.
The “USE PAN” prompt will appear in the display for
4 seconds, then the display will count down the cook time.
Time may be added during cooking by touching EASY
MINUTE START.
Keeping Food Warm
When the cycle ends, “End” will appear in the display, 4 endof-cycle tones will sound, and then reminder tones will sound
every minute.
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour before
or after cooking.
4. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display.
The “USE PAN” prompt may be disabled by touching and holding
the number pad “2” for 5 seconds. Repeat to re-enable.
Doing so can result in food poisoning or sickness.
Broil
Hot cooked food can be kept warm in the microwave oven.
■ Cover plates of food.
■
Cover foods that were covered while being cooked.
■
Do not cover baked goods such as pastries, pies, turnovers,
etc.
The Broil feature uses the broil element to cook and brown 1 to 4
small pieces of food at a time. Always use the broiling grid. The
Crisper Pan may be used with the Broil function to catch
drippings from the food. See “Grids” section before using.
A
To Keep Food Warm:
1. Set desired keep-warm time.
2. Set cook power at 10% (number pad “1”).
3. Touch EASY MINUTE START.
The display will count down the warming time.
B
C
When the cycle ends, “End” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
4. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display.
To program keep-warm at the end of a cooking cycle, set the
desired time and set the cook power (10%) as the last cooking
stage. See “Cooking in Stages” section.
A. Broil element
B. Broiling grid
C. Crisping pan
■
Avoid opening the door often.
■
For even browning, turn food over halfway through cooking.
Before Broling:
The turntable humb must be removed to prevent the turntable
from rotating during broiling. See “Turntable” section for hub
location. Remove the turntable, lift out the hub, and then replace
the turntable on the support. The turntable must be in place
during broiling, but it should not rotate.
13
To Broil:
To Convect Cook with Preheat:
1. Preheat the broil element by touching BROIL and setting a
broil time of 2-3 minutes.
2. After preheating, place food on the grid and position the grid
on the turntable so that all of the food is directly under the
broil element.
3. Touch BROIL.
4. Touch the number pads to enter a length of time to broil in
muinutes and seconds, up to 90 minutes.
5. Touch EASY MINUTE START.
The “USE GRID” prompt will appear int he upper oven
display for 4 seconds, then the display will count down the
cook time.
1. Position convection grid on turntable in microwave oven and
close the door.
2. Touch CONVECT QUICK REHEAT twice.
The cook temperature setting may be changed as desired
from 170°F to 450°F (75°C to 232°C) by touching the number
pads at this time.
Time may be added during cooking by touching EASY
MINUTE START.
When the cycle ends, “End” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
6. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display.
The “USE GRID” prompt may be disabled by touching and
holding the number pad “2” for 5 seconds. Repeat to re-enable.
4. Touch number pads to enter length of time to cook, in hours
and minutes, up to 4 hours.
5. Touch EASY MINUTE START.
When the temperature reaches 170°F (75°C), the display will
show the preheating temperature in 5°F (-15°C) increments
until the set cooking temperature is reached.
When preheating is complete, one tone will sound, and the
display will show the cooking time.
6. Place food or bakeware on convection grid and close the
door.
7. Touch EASY MINUTE START.
The display will count down the cook time.
Each time the door is opened during cooking, the EASY
MINUTE START pad must be touched to restart cooking.
BROILING CHART
Times are appoximate and may be adjusted for individual tastes.
FOOD
COOK TIME
Garlic Toast or
Open Face
Sandwiches
2 to 3 min
Steaks, 2 top
sirloin, ³⁄₄” (2 cm)
thick, 8 oz (227 g)
portions
Medium doneness
Side 1: 10 min
Side 2: 8 min
PREPARATION
When the cycle ends, “End” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
8. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display.
Trim excess fat and
score edges. Let
stand 1 min before
serving.
Convection Cooking
Convection Cooking uses the convection element (on some
models) and the fan. Hot air is circulated throughout the
microwave oven cavity by the fan. The constantly moving air
surrounds the food to heat the outer portion quickly.
The Convect function may be used to cook small amounts of
food on a single rack.
■ Always use the Convection Grid.
■
Do not cover Turntable or Convection Grid with aluminum foil.
■
Do not use light plastic containers, plastic wrap or paper
products. All heatproof cookware or metal utensils can be
used in convection cooking, but metal utensils cannot be
used in microwave cooking. Round pizza pans are excellent
for convection cooking.
■
Use convection cooking for items such as souffles, breads,
cookies, angel food cakes, pizza, and most meats and fish.
■
No special techniques are needed to adapt standard oven
recipes to convection cooking, although some temperatures
might need lowering, and some cooking times reduced.
■
This oven may be preheated in the same way that standard
oven is preheated. (Most recipes for baked goods call for
preheating.)
14
3. Touch EASY MINUTE START.
The display will show the “TIME” prompt.
To Convect Cook without Preheat:
1. Position convection grid on turntable in microwave oven,
place food or bakeware on convection grid, and close the
door.
2. Touch CONVECT QUICK REHEAT once.
The cook temperature setting may be changed as desired
from 170°F to 450°F (75°C to 232°C) by touching the number
pads at this time.
3. Touch EASY MINUTE START.
The display will show the “TIME” prompt.
4. Touch number pads to enter length of time to cook, in hours
and minutes, up to 4 hours.
5. Touch EASY MINUTE START.
When the temperature reaches 170°F (75°C), the display will
show the preheating temperature in 5°F (-15°C) increments
until the set cooking temperature is reached.
The display will count down the cook time.
Each time the door is opened during cooking, the EASY
MINUTE START pad must be touched to restart cooking.
When the cycle ends, “End” will appear in the display,
4 end-of-cycle tones will sound, and then reminder tones
will sound every minute.
6. Touch MICROWAVE OVEN CANCEL or open the door to clear
the display.
MICROWAVE COOK CHART
These times are approximate and may need to be adjusted to suit individual taste.
FOOD
COOK TIME (in min and sec)
COOK POWER
Bacon (per slice)
0:45-1:15 per slice
100%
Ground Beef for Casseroles (1 lb [0.45 kg])
4:00-6:00
100%
Ground Beef Patties (2)
Ground Beef Patties (4)
Side 1: 2:00, Side 2: 1:30-2:30
Side 1: 2:30, Side 2: 2:00-3:00
100%
100%
Meat Loaf (1¹⁄₂ lbs [0.7 kg])
13:00-19:00
70%
Chicken Pieces
Internal temperature should be 185ºF (85ºC) after standing.
6:00-9:00 per 1 lb (454 g)
100%
Turkey Breast
Internal temperature should be 185ºF (85ºC) after standing.
5:00, then
8:00-12:00
100%,
70%
Fish Fillets (1 lb [0.45 kg])
5:00-6:00
100%
Scallops and Shrimp (1 lb [0.45 kg])
3:30-5:30
100%
Beans, Green or Yellow (1 lb [0.45 kg])
6:00-12:00
100%
Broccoli (1 lb [0.45 kg])
6:00-10:00
100%
Carrots (1 lb [0.45 kg])
8:00-12:00
100%
Cauliflower (medium head)
6:00-9:00
100%
Corn on the Cob (2)
Corn on the Cob (4)
4:00-9:00
6:00-16:00
100%
100%
Potatoes, Baked (4 medium)
13:00-19:00
100%
Summer Squash (1 lb [0.45 kg])
3:00-8:00
100%
Applesauce (4 servings)
7:00-9:00
100%
Baked Apples (4)
4:00-6:00
100%
Chocolate (melt 1 square)
1:00-2:00
50%
Eggs, Scrambled (2)
Eggs, Scrambled (4)
1:15-1:45
2:00-3:00
100%
100%
Hot Cereals (1 serving)
Hot Cereals (4 servings)
1:30-5:00
4:30-7:00
100%
100%
Nachos (large plate)
1:30-2:30
50%
Water for Beverage (1 cup [250 mL])
Water for Beverage (2 cups [500 mL])
2:30-4:00
4:30-6:00
100%
100%
Meats, Poultry, Fish, Seafood
Vegetables
Other
15
MICROWAVE REHEAT CHART
These times are approximate and may need to be adjusted to suit individual taste. If using Broil to reheat, do not cover food.
FOOD/STARTING TEMPERATURE
COOK TIME
(in min and sec)
COOK POWER
PREPARATION
Meat (Chicken pieces, chops, hamburgers,
meat loaf slices)
1 serving, refrigerated
2 servings, refrigerated
1:00-2:00
2:30-4:30
70%
70%
Meat Slices (Beef, ham, pork, turkey)
1 or more servings, room temperature
1 or more servings, refrigerated
0:45-1:00 per serving
1:00-3:00 per serving
50%
50%
Stirrable Casseroles and Main Dishes
1 serving, refrigerated
2 servings, refrigerated
4-6 servings, refrigerated
2:00-4:00
4:00-6:00
6:00-8:00
100%
100%
100%
5:00-8:00
9:00-13:00
13:00-16:00
50%
50%
50%
Soup, Cream
1 cup (250 mL), refrigerated
1 can (10 oz [284 mL]), room temperature
3:00-4:30
5:00-7:00
50%
50%
Soup, Clear
1 cup (250 mL), refrigerated
1 can (10 oz [284 mL]), room temperature
2:30-3:30
4:00-5:30
100%
100%
Pizza (Medium slice)
1 slice, room temperature
2 slices, room temperature
1 slice, refrigerated
2 slices, refrigerated
0:15-0:25
0:30-0:40
0:30-0:40
0:45-0:55
100%
100%
100%
100%
Vegetables
1 serving, refrigerated
2 servings, refrigerated
0:45-1:30
1:30-2:30
100%
100%
Baked Potato
1, refrigerated
2, refrigerated
1:00-2:00
2:00-3:00
50%
50%
Cut lengthwise, then several
times crosswise. Cover with wax
paper.
Breads (Dinner or breakfast roll)
1 roll, room temperature
2 rolls, room temperature
4 rolls, room temperature
0:08-0:12
0:11-0:15
0:18-0:22
50%
100%
100%
Wrap single piece in paper
towel. Place several pieces on
paper towel, then cover with
another paper towel.
Pie
Whole, refrigerated
1 slice, refrigerated
5:00-7:00
0:30
70%
100%
Non-stirrable Casseroles and Main
Dishes
1 serving, refrigerated
2 servings, refrigerated
4-6 servings, refrigerated
16
Cover loosely.
Cover with gravy or wax paper.
Check after 30 sec per serving.
Cover. Stir after half the time.
Cover with wax paper.
Cover. Stir after half the time.
Cover. Stir after half the time.
Cover. Stir after half the time.
MICROWAVE OVEN CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on
cleaning products.
Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.
MICROWAVE OVEN CAVITY
Do not use soap-filled scouring pads, abrasive cleaners, steelwool pads, gritty washcloths or some recycled paper towels.
Damage may occur.
The area where the microwave oven door and frame touch when
closed should be kept clean.
Average soil
■ Mild, nonabrasive soaps and detergents:
MICROWAVE OVEN DOOR EXTERIOR
■
Glass cleaner and paper towels or nonabrasive plastic
scrubbing pad: Apply glass cleaner to soft cloth or sponge,
not directly on panel.
■
All-Purpose Appliance Cleaner Part Number 31662 (not
included):
See “Assistance or Service” section to order.
TURNTABLE
Rinse with clean water and dry with soft, lint-free cloth.
Heavy soil
■ Mild, nonabrasive soaps and detergents:
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave
oven. Steam will soften soil. Rinse with clean water and dry
with soft, lint-free cloth.
Replace turntable immediately after cleaning. Do not operate the
microwave oven without the turntable in place.
■ Mild cleanser and scouring pad
■
Odors
■ Lemon juice or vinegar:
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either
lemon juice or vinegar for 2 to 5 minutes in microwave oven.
CRISPER PAN
■
Mild cleanser and scouring sponge
■
Dishwasher
GRIDS
STAINLESS STEEL (on some models)
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop
Polishing Creme, steel-wool pads, gritty washcloths or some
paper towels. Damage may occur.
Cleaning Method:
Rub in direction of grain to avoid damaging.
■ Stainless Steel Cleaner & Polish Part Number 31464 (not
included): See “Assistance or Service” section to order.
■
Liquid detergent or all-purpose cleaner: Rinse with clean
water and dry with soft, lint-free cloth.
■
Vinegar for hard water spots.
Dishwasher
■
Steel-wool pad
■
Dishwasher
17
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Has a household fuse blown, or has the circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
■
Is the appliance wired properly?
See Installation Instructions provided with your microwave
oven.
Microwave oven will not operate
■
Is the door completely closed?
Firmly close door.
■
Is the electronic oven control set correctly?
See “Microwave Oven Control Panel” section.
■
Is the Control Lock set?
See “Control Lock” section.
■
Is the magnetron working properly?
Heat 1 cup (250 mL) of cold water for 2 minutes at 100%
cooking power. If water does not heat, call for service. See
“Assistance or Service” section.
Display shows messages
■
Display shows time countdown, but microwave oven is
not operating
■
This is normal and occurs when the power supply in the
magnetron cycles on.
■
This is normal and will not affect performance.
Turntable will not operate
■
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely
on the turntable support.
■
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable support and
rollers. Replace turntable support. Replace turntable. Place
1 cup (250 mL) of water on the turntable, then restart
microwave oven. If it is still not working, call for service. See
“Assistance or Service” section. Do not operate the
microwave oven without turntable and turntable support
working properly.
■
18
This is normal and depends on motor rotation at beginning of
cycle.
Some smoke is normal and occurs just as in conventional
broiling.
Sparks during broiling
■
Sparking is caused by the burning off of fat from previous
cooking, and will stop once all the fat has been burned off.
Cooking times seem too long
■
Is the cooking power set properly?
See “Cooking Power” section.
■
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
■
Is the incoming voltage less than specified in “Microwave
Oven Safety”?
Have a qualified electrician check the electrical system in the
home.
Radio or TV Interference
■
Is the microwave oven plugged into the same outlet?
Try a different outlet.
■
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
■
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Turntable rotates both directions
■
Are tones turned off?
See “Tones” section.
Smoke is coming from oven vent during broiling
Microwave oven door looks wavy
■
Is the Timer in use?
See “Timer” section.
Tones are not sounding
Microwave oven makes humming noise
■
Is the display showing an “Oven Status” screen, with a
letter/number code and instruction to inform KitchenAid?
The microwave oven has detected an internal problem. It has
run a self-checking program and displayed the error. Call for
service. See “Assistance or Service” section.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
®
precision used to build every new KITCHENAID appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
In Canada
Call the KitchenAid Canada Customer Interaction Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Part/Accessory
Part No.
■
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.
Glass Turntable
4375405
Turntable Support (Shaft)
4375407
Turntable Rollers (Ring)
4375406
Crisper Pan
4393536
Broiling Grid
4452220
Stainless Steel Cleaner & Polish
8171420
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Replacement Parts & Accessories
Please include a daytime phone number in your correspondence.
19
KITCHENAID® BUILT-IN OVEN & MICROWAVE
WARRANTY
ONE YEAR LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid or KitchenAid Canada (hereafter “KitchenAid”) will pay for factory specified parts and repair
labor to correct defects in materials or workmanship. Service must be provided by a KitchenAid designated service company.
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid or KitchenAid Canada will pay for factory specified parts for the following
components if defective in materials or workmanship:
■ Electric element
■ Solid state touch control system parts
SECOND THROUGH TENTH YEAR LIMITED WARRANTY
On microwaves ovens only, in the second through tenth years from date of purchase, when this major appliance is operated and
maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the
stainless steel oven cavity/inner door if the part rusts through due to defects in materials or workmanship.
ITEMS KITCHENAID WILL NOT PAY FOR
1. Service calls to correct the installation of your major appliance, to instruct you how to use your major appliance, to replace or repair
house fuses or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Those consumable parts are excluded from warranty
coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in
accordance with electrical or plumbing codes, or use of products not approved by KitchenAid.
5. Replacement parts or repair labor costs for units operated outside the United States or Canada.
6. Pickup and delivery. This major appliance is designed to be repaired in the home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. Expenses for travel and transportation for product service in remote locations.
9. The removal and reinstallation of your appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE
TO PROVINCE.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to determine if
another warranty applies.
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help
can be found by checking the “Assistance or Service” section or by calling KitchenAid. In the U.S.A., call 1-800-422-1230. In Canada,
call 1-800-807-6777.
9/05
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your major appliance
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the product.
Dealer name____________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
8304067A
© 2006. All rights reserved.
® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada
1/06
Printed in U.S.A.
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