KitchenAid | KBMC147H | User's Manual | KitchenAid KBMC147H User's Manual

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Page 1
Use and Care Guide
®
®
KITCHENAID® Upper
Microwave Oven
with Convection and/or
Broil Element
A Note to You ..................................................2
Microwave Oven Safety.................................3
Getting to Know Your
Microwave Oven .............................................6
How your microwave oven works .............6
Radio interference .....................................6
For best cooking results ............................6
Testing your microwave oven....................6
Testing your dinnerware or cookware.......7
Operating tips.............................................7
Electrical connection..................................7
Parts and features .....................................8
Control panel features ...............................9
Utensils.....................................................11
Setting the clock ......................................12
Using the Minute Timer ...........................13
Using EASY MINUTE..............................13
Microwave Cooking .....................................14
Cooking at high cook power....................14
Cooking at different cook powers............15
Cooking in stages ....................................16
Using CUSTOM REHEAT.......................17
Using CUSTOM DEFROST....................20
Defrosting tips ..........................................22
Popping popcorn .....................................23
Using CUSTOM COOK...........................23
Custom Cook Chart.................................24
Keeping food warm .................................25
Cooking with CRISP and BROIL ................26
To get the best cooking results ...............26
Using CRISP............................................26
Using BROIL............................................27
Cooking with CONVECT..............................28
Using CONVECT.....................................28
CONVECT cooking with
QUICK PREHEAT ...................................28
CONVECT cooking without preheat .......29
Cooking Guide..............................................30
Caring for Your Microwave Oven...............36
Questions and Answers ..............................37
Troubleshooting ...........................................39
Requesting Assistance or Service.............40
Warranty ........................................................44
In the U.S.A. for assistance or service,
call the Consumer Assistance Center:
1-800-422-1230
In Canada for assistance or service,
see page 41.
Models: KEMS307G KEMS377G KBMC147H
KEMS308G KEMS378G KBMC140H
4452614
www.kitchenaid.com
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Page 2
A Note to You
Thank you for buying a KITCHENAID
®
appliance!
Because your life is getting busier and more complicated, KitchenAid® appliances are
easy to use, save time, and help you manage your home better. To ensure that you
enjoy many years of trouble-free operation, we developed this Use and Care Guide.
It contains valuable information concerning how to operate and maintain your new
appliance properly and safely. Please read it carefully. Also, please complete and
mail the enclosed Product Registration Card.
Please record your model’s information.
Whenever you call our Consumer
Assistance Center at 1-800-422-1230 (in
Canada, 1-800-461-5681) or request service for your appliance, you need to know
your complete model number and serial
number. You can find this information on the
model and serial number plate (located on
the lower oven ).
Please also record the purchase
information.
Model Number __________________________
Serial Number __________________________
Purchase/
Installation Date ________________________
Builder/Dealer
Name __________________________________
Address ________________________________
Phone__________________________________
NOTE: You must provide proof of purchase
or installation date for in-warranty service.
Keep this book and the sales slip together in a safe place for future reference.
2
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Page 3
M icrowave Oven Safety
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the
word “DANGER” or “WARNING.” These words mean:
wDANGER
You will be killed or seriously injured
if you don’t follow instructions.
wWARNING
You can be killed or seriously injured
if you don’t follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including
the following:
WARNING:
To reduce the risk of burns,
electric shock, fire, injury to persons, or
exposure to excessive microwave energy:
• Read all instructions before using the
microwave oven.
• Read and follow the specific “PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in
this section.
• The microwave oven must be
grounded. Connect only to properly
grounded outlet. See “GROUNDING
INSTRUCTIONS” found in the
“Installation Instructions” section and on
page 5 of this manual.
• Install or locate the microwave oven
only in accordance with the provided
Installation Instructions.
• Some products such as whole eggs in
the shell and sealed containers – for
example, closed glass jars – may
explode and should not be heated in
the microwave oven.
• Use the microwave oven only for its
intended use as described in this manual.
Do not use corrosive chemicals or vapors
in the microwave oven. This type of oven
is specifically designed to heat, cook, or
dry food. It is not designed for industrial
or laboratory use.
• As with any appliance, close supervision
is necessary when used by children.
• Do not operate the microwave oven if it
has a damaged cord or plug, if it is not
working properly, or if it has been
damaged or dropped.
SAVE THESE INSTRUCTIONS
continued on next page
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M icrowave Oven Safety
IMPORTANT SAFETY INSTRUCTIONS
• The microwave oven should be serviced
only by qualified service personnel.
Call an authorized service company for
examination, repair, or adjustment.
• See door surface cleaning instructions
in the “Caring for Your Microwave
Oven” section.
• To reduce the risk of fire in the
oven cavity:
– Do not overcook food. Carefully
attend the microwave oven if paper,
plastic, or other combustible materials
are placed inside the oven to facilitate
cooking.
– Remove wire twist-ties from paper
or plastic bags before placing bags
in oven.
– If materials inside the oven should
ignite, keep oven door closed, turn oven
off, and disconnect the power cord, or
shut off power at the fuse or circuit
breaker panel.
– Do not use the cavity for storage
purposes. Do not leave paper products,
cooking utensils, or food in the cavity
when not in use.
SAVE THESE INSTRUCTIONS
PRECAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY...
(a) Do not attempt to operate this oven
with the door open since open-door
operation can result in harmful
exposure to microwave energy. It is
important not to defeat or tamper with
the safety interlocks.
(b) Do not place any object between the
oven front face and the door or allow
soil or cleaner residue to accumulate
on sealing surfaces.
4
(c) Do not operate the oven if it is
damaged. It is particularly important
that the oven door close properly and
that there is no damage to the:
(1) Door (bent),
(2) Hinges and latches (broken
or loosened),
(3) Door seals and sealing surfaces.
(d) The oven should not be adjusted or
repaired by anyone except properly
qualified service personnel.
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M icrowave Oven Safety
GROUNDING INSTRUCTIONS
• For all cord connected appliances:
The microwave oven must be grounded.
In the event of an electrical short circuit,
grounding reduces the risk of electric
shock by providing an escape wire for
the electric current. The microwave
oven is equipped with a cord having a
grounding wire with a grounding plug.
The plug must be plugged into an outlet
that is properly installed and grounded.
WARNING: Improper use of the
grounding plug can result in a risk of
electric shock.
Consult a qualified electrician or
serviceman if the grounding instructions
are not completely understood, or if
doubt exists as to whether the
microwave oven is properly grounded.
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the microwave oven.
• For a permanently connected
appliance:
The microwave oven must be
connected to a grounded, metallic,
permanent wiring system, or an
equipment grounding conductor should
be run with the circuit conductors and
connected to the equipment grounding
terminal or lead on the microwave oven.
SAVE THESE INSTRUCTIONS
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Page 6
Getting to Know Your
Microwave Oven
This section discusses the concepts behind microwave cooking. It also shows you the
basics you need to know to operate your microwave oven. Please read this information
before you use your oven.
How your microwave
oven works
Microwave ovens are safe. Microwave
energy is not hot. It causes food to make its
own heat, and it's this heat that cooks the food.
Microwaves are like TV waves, radio waves
or light waves. You cannot see them, but you
can see what they do.
A magnetron in the microwave oven
produces microwaves. The microwaves
move into the oven where they contact
food as it turns on the turntable.
The glass turntable of your microwave
oven lets microwaves pass through. Then
they bounce off a metal floor, back through
the glass turntable, and are absorbed by
the food.
The Crisper Pan reaches 436°F (210°C) in
about 2 minutes (faster than a browning dish)
and stays at that temperature. The bottom
coating of the Crisper Pan is designed to stop
absorbing microwaves at 436°F (210°C),
which is the best temperature for frying.
Radio interference
Using your microwave oven may cause
interference to your radio, TV, or similar
equipment. When there is interference,
you can reduce it or remove it by:
• Cleaning the door and sealing surfaces
of the oven.
• Adjusting the receiving antenna of the
radio or television.
• Moving the receiver away from the
microwave oven.
Magnetron
For the best
cooking results
Metal floor
Oven cavity
Glass turntable
Microwaves pass through most glass,
paper, and plastics without heating them so
food absorbs the energy. Microwaves
bounce off metal containers so food does
not absorb the energy.
The microwaves disturb water molecules
in the food. As the molecules bounce
around bumping into each other, heat is
made, like rubbing your hands together.
This is the heat that does the cooking.
Microwaves do heat the CRISPWARE™
Crisper Pan, however. The rubberized pad
on the bottom of the Crisper Pan is made of a
special material which absorbs microwaves.
This heats the pan very rapidly, browning and
crisping the bottom of the food.
6
• Always cook food for the shortest
cooking time recommended. Check to see
how the food is cooking. If needed, touch
the EASY MINUTE while the oven is
operating or after the cooking cycle is over
(see the “Using EASY MINUTE” section).
• Stir, turn over, or rearrange the food
being cooked about halfway through the
cooking time for all recipes. This will help
make sure the food is evenly cooked.
NOTE: Some cycles may have to be reset
if you have interrupted the cycle.
• If you do not have a cover for a dish,
use wax paper, or microwave-approved
paper towels or plastic wrap. Turn back a
corner of the plastic wrap to vent steam
during cooking.
Testing your
microwave oven
To test the oven put about 1 cup (250 mL) of
cold water in a glass container in the oven.
Close the door. Make sure it latches. Cook
at 100% power for 2 minutes. When the time
is up, the water should be heated.
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G etting to Know Your Microwave Oven
Testing your dinnerware
or cookware
Test dinnerware or cookware before
using. To test a dish for safe use, put it into
the oven with 1 cup (250 mL) of water beside
it. Cook at 100% cook power for one minute.
If the dish gets hot and water stays cool,
do not use it. Some dishes (melamine,
some ceramic dinnerware, etc.) absorb
microwave energy, becoming too hot to
handle and slowing cooking times. Cooking
in metal containers not designed for
microwave use could damage the oven, as
could containers with hidden metal (twist-ties,
foil lining, staples, metallic glaze or trim).
Operating tips
• Never lean on the door or allow a child to
swing on it when the door is open.
• Use hot pads. Microwave energy does not
heat containers, but heat from the food can
make the container hot.
NOTE: Heat from the broil element will
cause container and oven parts to become
hot. Also, the Crisper Pan always
becomes very hot when used. Use oven
mitts when touching containers, oven parts,
and pan after broiling.
• Do not use newspaper or other printed
paper in the oven.
• Do not dry flowers, fruit, herbs, wood, paper,
gourds, or clothes in the oven.
• Do not start a microwave oven when it is
empty. Product life may be shortened. If
you practice programming the oven, put a
container of water in the oven. It is normal
for the oven door to look wavy after the
oven has been running for a while.
• Do not try to melt paraffin wax in the oven.
Paraffin wax will not melt in a microwave
oven because it allows microwaves to pass
through it.
• When you use a browning dish, the
browning dish bottom must be at least
3
⁄16 in (5 mm) above the turntable. Follow the
directions supplied with the browning dish.
• Never cook or reheat a whole egg inside
the shell. Steam buildup in whole eggs may
cause them to burst and burn you, and
possibly damage the oven. Slice hardboiled eggs before heating. In rare cases,
•
•
•
•
•
poached eggs have been known to
explode. Cover poached eggs and allow a
standing time of one minute before cutting
into them.
For best results, stir any liquid several
times during heating or reheating.
Liquids heated in certain containers
(especially containers shaped like cylinders)
may become overheated. The liquid may
splash out with a loud noise during or after
heating or when adding ingredients (coffee
granules, tea bags, etc.).
Microwaves may not reach the center of a
roast. The heat spreads to the center from
the outer, cooked areas just as in regular
oven cooking. This is one of the reasons
for letting some foods (for example, roasts
or baked potatoes) stand for a while after
cooking, or for stirring some foods during
the cooking time.
Do not deep fry in the oven. Microwavable
cookware is not suitable and it is difficult to
maintain appropriate deep frying
temperatures.
Do not overcook potatoes. At the end of
the recommended cooking time, potatoes
should be slightly firm because they will
continue cooking during standing time.
After microwaving, let stand for 5 minutes
to finish cooking.
Do not operate the microwave oven
unless the glass turntable is securely in
place and can rotate freely. The turntable
can rotate in either direction. Make sure
the turntable is correct-side up in the oven.
Make sure support base is all the way on
the shaft in oven cavity floor. Handle your
turntable with care when removing it from
the oven to avoid possibly breaking it. If
your turntable cracks or breaks, contact
your appliance dealer for a replacement.
Electrical
connection
Your microwave is connected to a 110-volt
side of the 240-volt circuit required for the
lower oven. If the incoming voltage to the
microwave is less than 110 volts, cooking
times may be longer. Have a qualified electrician check your electrical system.
7
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G etting to Know Your Microwave Oven
Parts and features
8
9
10
ENTER TEMP CRISP COOK
AUTO SENSOR DEFROST
START ? P REHEAT TIMER
HR 12 3 LBS MIN NO. SEC
PWR
IN.
OZ
CONVERSION
CONVECT
FULL
MEAL
BROIL
CONVECT
CRISP
QUICK
PREHEAT
PREHEA
7
11
6
5
2
1
3
Your microwave oven is designed to make
your cooking experience as enjoyable and
productive as possible. To help get you up
and running quickly, the following is a list of
the oven’s basic features:
1. Door Handle.
2. Window with Metal Shield. Shield
prevents microwaves from escaping. It is
designed as a screen to allow you to view
food as it cooks.
3. Glass Turntable. This turntable turns
food as it cooks for more even cooking. It
must be in the oven during operation for
best cooking results.
4. Removable Turntable Support
(under turntable).
5. Cook Guide Label.
6. Light. Automatically turns on when door
is opened or when oven is operating.
8
4
7. Quartz Broil Element (hidden in ceiling).
This element is used for the CRISP and
BROIL functions. It is in a special computer-designed compartment that helps
focus heat from the element onto the
food. The quartz broil element is better
than traditional broil elements because it
gets hotter faster. And it is not in your
way when you are cleaning the oven.
8. Microwave Oven Control Panel. Touch
pads on this panel to perform all
functions.
9. Door Safety Lock System. The oven
will not operate unless the door is
securely closed.
10. Lower Oven Control Panel. See “Lower
Oven Use and Care Guide” for more
information.
11. Convection Element and Fan (not
visible). (Models KEMS378G,
KEMS308G, KBMC147H and
KBMC140H only .) This element and fan
are used for the CONVECT function.
See “Cooking with CONVECT in the
microwave oven”.
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G etting to Know Your Microwave Oven
Control panel features
(Models KEMS307G, KEMS377G, KEMS308G, KEMS378G)
1
1
2
3
4
5
6
7
8
9
QUANTITY
16
15
SET START
CANCEL
OVEN
LIGHT
16
CUSTOM
REHEAT
CUSTOM
DEFROST
BROIL
CRISP
MICRO
COOK
POWER
5
10
11
6
2
3
4
MICRO OVEN
(3 SIZES)
0
TIMER
PWR
IN.
OZ
POPCORN
CONVECT
FULL
MEAL
CLOCK
SET START
ENTER TEMP CRISP COOK
AUTO SENSOR DEFROST
START ? P REHEAT TIMER
HR 12 3 LBS MIN NO. SEC
CONTROL
LOCK
CUSTOM
COOK
CONVECT
QUICK
PREHEAT
12
EASYMINUTE
START
MICROWAVE OVEN
7
9
8
CANCEL
13
14
A-B
(Models KBMC147H, KBMC140H)
5
(3 SIZES)
CUSTOM
REHEAT
CUSTOM
DEFROST
CUSTOM
COOK
POPCORN
6
7
8
10
A-B
MICRO
COOK
POWER
11
12
13
CRISP
BROIL
CONVECT
QUICK
PREHEAT
1
2
3
CONTROL
LOCK
4
5
6
7
8
9
1
EASYMINUTE
ENTER TEMP CRISP COOK
AUTO SENSOR DEFROST
START ? P REHEAT TIMER
HR 12 3 LBS MIN NO. SEC
START
PWR
IN.
OZ
CLOCK
SET START
0
2
MICROWAVE OVEN
TIMER
QUANTITY
SET START
CANCEL
15
4
3
Your microwave oven control panel lets you
select the desired cooking function quickly
and easily. The following is a list of all the
Command and Number pads located on the
control panel.
You can also make cooking function
choices by using Code pads. Code pads are
Number pads used to select a cook power,
food setting, or quantity.
1. Display. This display includes a clock and
indicators to tell you the time of day,
cooking time settings, cook powers,
quantities, weights and cooking functions.
2. CLOCK SET•START. Touch this pad to
enter the correct time of day.
3. TIMER CANCEL. Touch this pad to
cancel the Minute Timer.
9
CANCEL
14
4. TIMER SET•START. Touch this pad
followed by number pads to use as a
kitchen timer
5. POPCORN. Touch this pad to pop
popcorn in your microwave oven. The
oven will automatically cook at a preset
cook power and time.
6. CUSTOM REHEAT. Touch this pad to reheat
food at a preset cook power and time.
7. CUSTOM DEFROST. Touch this pad to
thaw frozen food by weight.
8. CUSTOM COOK. Touch this pad to cook
foods at a preset cook power and time.
9. EASY MINUTE/START. Touch this pad to
start a function you have set. You can also
use it to cook for 1 minute at 100% cook
power or to add an extra minute to your
cooking cycle.
continued on next page 9
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G etting to Know Your Microwave Oven
10A. MICRO. Touch this pad before entering
a cooking time when setting a second
or third cycle in multi-cycle cooking.
10B. COOK POWER. Touch this pad, after
the cook time has been set, followed
by a Number pad to set the amount of
microwave energy released to cook the
food. The higher the number, the higher the power wattage and the faster
the “cooking speed.”
11. BROIL. Touch this pad to broil with the
broil element.
12. CRISP. Touch this pad to crisp precooked pizza and other dough-based
foods. Use it also for baking and for
frying bacon and eggs, sausages, etc.
13. CONVECT/QUICK PREHEAT.
(Models KEMS308G, KEMS378G,
KBMC147H and KBMC140H only)
Touch this pad to put microwave oven
into the CONVECT cooking mode.
14. MICROWAVE OVEN CANCEL. Touch
this pad to cancel a function. See next
page for more information.
15. Number Pads. Touch Number pads to
enter cooking times, cook powers,
selection, quantities, or weights.
16. See “Lower Electric Convection Oven
Use and Care Guide”.
NOTES:
• If you touch one Command pad and then
want to choose another Command pad in the
same cycle, you must press CANCEL first.
• If you attempt to enter unacceptable
instructions three tones will sound. Touch
CANCEL and re-enter the instructions.
Audible signals
Audible signals are available to guide you
when setting and using your oven:
• A programming tone will sound each
time you touch a pad.
• Four tones signal the end of a cooking
cycle or the Minute Timer countdown.
10
Choosing cooking function
settings
The cooking functions discussed in the
“Getting to Know Your Microwave Oven” and
“Microwave Cooking” sections use Command
pads to choose cooking function settings.
Another way to choose cooking function settings is by using Code pads. Code pads are
Number pads used to select a cook power,
food settings, or quantities. Food setting charts
found in the “Using CUSTOM REHEAT,”
“Using CUSTOM DEFROST,” and “Using
CUSTOM COOK” sections list only Code pads
for food settings. The charts in “Using code
pads” in the “Microwave Cooking” section list
all the available Code pads.
Interrupting cooking
You can stop the oven during a cycle by
opening the door. The oven stops heating
and the fan stops, but the light stays on.
To restart cooking for all cycles, close
the door and
TOUCH
EASYMINUTE
START
If you do not want to continue cooking:
• Close the door and the light goes off
AND
• TOUCH
MICROWAVE OVEN
CANCEL
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G etting to Know Your Microwave Oven
Using the control lock
The control lock prevents unwanted use of
the oven by disabling the control panel
command pads.
NOTES:
• Control lock is available only when both
the lower oven and the microwave oven
are not in use. It is also not available
during the Self-Cleaning cycle or the
Sabbath mode.
• Control lock does not disable the Timer
or Clock.
• Set control lock when cleaning the control
panel to prevent oven from accidentally
turning on.
Utensils
Your microwave oven comes with two useful
cooking utensils. Please review this chart to
become familiar with their use.
NOTE: Use oven mitt when removing
broiling grid and CRISPWARE™ Crisper
Pan. Use Crisper Pan handle when
removing Crisper Pan. Do not touch the top
of the microwave oven when broiling.
To lock or deactivate the control panel:
Press and hold CONTROL LOCK (Number
Pad 3) for 5 seconds. A single
3
tone will sound and “CONTROL
CONTROL
LOCK ” will appear on the
LOCK
display.
To unlock the control panel:
Press and hold CONTROL LOCK (Number
Pad 3) for 5 seconds. A single
3
tone will sound after 5 seconds
CONTROL
and “CONTROL LOCK ” will
LOCK
disappear from the display.
Prompt for start
If “START?” is lit, this means that START
has not been pressed. If you do not press
START, the programmed function will
automatically be canceled in 5 minutes.
11
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G etting to Know Your Microwave Oven
Broiling Grid
Use for faster
browning of small
amounts of food.
Place the broiling
grid securely on the
turntable. Using the
broiling grid will put
food close to the
broil element.
Convection Grid
(Short Legs)
UTENSIL
CRISPWARE™
Crisper Pan
Crisper Pan Handle
HOW TO USE IT
Use to give foods such as pizza and pies a nice
Use for CONVECT
crisp, brown bottom surface. Do not place any
cooking in the
other utensils on the Crisper Pan since the pan
microwave oven.
quickly becomes very hot and can cause damPlace the grid
age to the utensil. Always use the turntable as
securely on the
support for the Crisper Pan.
turntable. Using the
The Crisper Pan is designed specifically for
convection grid,
use with the patented Double Emission System
position the food or
baking dish in the best in this oven. Do not use Crisper Pan in any
location for necessary other microwave oven or in a thermal oven.
The Crisper Pan is dishwasher safe.
(or required) air
circulation during
NOTE: Only use wooden or plastic cooking
CONVECT cooking.
utensils on the Crisper Pan to prevent scratches.
Pan order chart
121⁄4" x 1" (31 cm x 2.54 cm) Crisper Pan
P.N. 4375191
111⁄2" x 1" (29 cm x 2.54 cm) Crisper Pan
P.N. 4378131
11" x 13⁄8" (28 cm x 3.5 cm) Baking Pan
P.N. 4378132
To order additional Crisper or Baking
Pans, see the chart at left. Then call
1-800-422-1230 and follow the instructions
and telephone prompts you hear.
OR
Use the CRISPWARE™ order card
included with your Use and Care Guide.
Setting the clock
To set time:
When your microwave oven is first plugged
in or after a power failure, the colon and time
of day will flash for 5 minutes. “PF” will show
on the lower oven Temperature Display until
any pad is touched.
1. Choose the clock.
NOTES:
• You can only set the clock when the lower
oven and the microwave oven are not
cooking food and when the Minute Timer is
not counting down.
• You can clear the time of day from the
Display by touching and holding CLOCK
SET•START for 5 seconds. Touch CLOCK
SET•START to see the time of day again.
12
TOUCH
CLOCK
SET START
2. Enter time of day.
Example for 5:30:
TOUCH
5
3
CONTROL
LOCK
0
QUANTITY
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G etting to Know Your Microwave Oven
3. Complete entry.
TOUCH
OR
CLOCK
SET START
EASYMINUTE
START
When countdown ends, four tones will
sound and the display will show “End”.
Four tones will sound and repeat every
minute until you touch TIMER CANCEL.
This will clear the Display.
To cancel any time:
Using the Minute Timer
NOTE: You can use other Command pads
while the Minute Timer is counting down.
TOUCH
TIMER
CANCEL
1. Choose the Minute Timer.
NOTE: The Timer does not start or stop
the microwave oven. It works like a
regular kitchen timer. It can be set in
hours and minutes up to 99 hours and 59
minutes, or in minutes and seconds up to
99 minutes and 59 seconds.
TOUCH
TIMER
SET START
once for minutes
and seconds
OR
twice for hours
and minutes
2. Enter time to be counted down.
Example for 10 minutes:
TOUCH
1
0
QUANTITY
0
Using EASY MINUTE
EASY MINUTE lets you cook food for 1
minute at 100% cook power or add an extra
minute to your cooking cycle. You can also
use it to extend cooking time in multiples of
1 minute, up to 99 minutes.
NOTES:
• To extend cooking time in multiples of 1
minute, touch EASY MINUTE during cooking.
• You can enter EASY MINUTE only after
closing the door.
• You can use EASY MINUTE with all timed
cooking.
• If the door has been opened during cooking, you can restart cooking by closing the
door and touching EASY MINUTE/START.
1. Put the food in oven and close
the door.
2. Choose setting.
Example for one minute:
0
QUANTITY QUANTITY
TOUCH
EASYMINUTE
3. Start countdown.
TOUCH
TIMER
SET START
(display shows time
counting down)
START
once
When cooking time ends, four tones will
sound and the display will show “End”.
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
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This section gives you instructions for operating each microwave function. Please read
these instructions carefully.
Cooking at high cook
power
1. Put food in oven and close the
door.
4. After cooking, open the door
OR
TOUCH
MICROWAVE OVEN
CANCEL
2. Set cooking time.
Example for 1 minute, 30 seconds:
TOUCH
1
3
CONTROL
LOCK
0
QUANTITY
NOTE: During setup, if you want to
change the cooking time you have
entered, you must touch four digits. For
example, to change 1 minute and 30
seconds to 1 minute and 45 seconds,
touch Number pads 0, 1, 4, and 5.
3. Start oven.
TOUCH
EASYMINUTE
START
NOTES:
• If you want to add more time during
cooking use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting
to Know Your Microwave Oven” section
for more information.
• If you want to change the cooking time
after cooking has started, touch MICRO
and enter the new cooking time within 5
seconds.
When cooking time ends, four tones will
sound, and the display will show “End”.
14
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
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Cooking at different cook powers
For best results, some recipes call for
different cook powers. The lower the cook
power, the slower the cooking. Each
Number pad also stands for a different
percentage of cook power. Many microwave
cookbook recipes tell you by number,
percent, or name which cook power to use.
The following chart gives the percentage of
cook power each Number pad stands for,
and the cook power name usually used. It
also tells you when to use each cook power.
Follow recipe or food package instructions if
available.
NOTE: Refer to a reliable cookbook for
cooking times
COOK POWER
NAME
WHEN TO USE IT
10=100% of full power
High
• Quick heating many convenience foods
and foods with high water content, such
as soups and beverages
• Cooking small tender pieces of meat,
ground meat, poultry pieces, fish fillets,
and vegetables
9=90% of full power
• Heating cream soups
8=80% of full power
• Heating rice, pasta, or casseroles
7=70% of full power
Medium-High
6=60% of full power
5=50% of full power
• Cooking sensitive foods such as cheese
and egg dishes, pudding, and custards
• Cooking non-stirrable casseroles, such as
lasagna
Medium
4=40% of full power
3=30% of full power
• Cooking ham, whole poultry, and pot roasts
• Melting chocolate
• Simmering stews
• Heating pastries
Medium-Low,
Defrost
2=20% of full power
1=10% of full power
• Cooking sensitive foods such as cheese
and egg dishes, pudding, and custards
• Cooking non-stirrable casseroles, such as
lasagna
• Defrosting foods, such as bread, fish,
meats, poultry, and precooked foods
• Softening butter, cheese, and ice cream
Low
• Keeping food warm
• Taking chill out of fruit
NOTE: For information on which cook powers and cooking times you need for specific foods,
see the “Microwave cooking chart” in the “Cooking Guide” section.
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Cooking at different cook powers (cont.)
1. Put food in oven and close the
door.
5. After cooking, open the door
OR
2. Set cooking time.
Example for 10 minutes, 30 seconds:
TOUCH
MICROWAVE OVEN
TOUCH
1
CANCEL
0
QUANTITY
0
3
CONTROL
LOCK
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
QUANTITY
Cooking in stages
3. Set cook power.
Example for 50% cook power:
TOUCH
MICRO
then
COOK
POWER
5
NOTE: During setup, if you want to
change the cooking time after setting the
cook power, wait for TIME to reappear
on the display, then enter the new
cooking time.
For best results, some recipes call for one
cook power for a certain length of time, and
another cook power for another length of
time. Your oven can be set to change from
one to another automatically.
1. Put food in oven and close
the door.
2. Set cooking time for first cycle.
Example for 7 minutes, 30 seconds:
TOUCH
4. Start oven.
7
3
CONTROL
LOCK
TOUCH
0
QUANTITY
EASYMINUTE
START
(display counts
down time)
NOTES:
• If you want to add more time during
cooking use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting
to Know Your Microwave Oven” section
for more information.
• If you want to change cooking time
after cooking has started, touch MICRO
and enter the new cooking time within
5 seconds.
16
When cooking time ends, four tones will
sound and the display will show “End”.
3. Set cook power for first cycle
(optional).
If you want to cook at full (100%) cook
power, go to Step 5.
Example for 50% cook power:
then
TOUCH
MICRO
COOK
POWER
5
NOTE: During setup, if you want to
change the cooking time after setting the
cook power, wait for TIME to reappear on
the display, then enter the new cooking
time.
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M icrowave Cooking
4. When display says “TIME,”
touch MICRO to set second
cycle.
TOUCH
MICRO
COOK
POWER
5. Set cooking time for second
cycle.
Example for 3 minutes, 25 seconds:
TOUCH
2
3
5
CONTROL
LOCK
NOTES:
• If you want to add more time during
cooking use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting
to Know Your Microwave Oven” section
for more information.
• During any Micro cooking stage, you
can change the cooking time after
touching START. Simply touch MICRO
and enter the new cooking time within
5 seconds.
When cooking time ends, four tones will
sound, and the display will show “End”.
9. After cooking, open the door
OR
TOUCH
6. Set cook power for second
cycle (optional).
If you want to cook at full (100%) cook
power, go to Step 8.
Example for 60% cook power:
TOUCH
MICRO
COOK
POWER
then
6
7. Repeat Steps 4 to 6 above for
third cycle (optional).
8. Start oven.
TOUCH
EASYMINUTE
START
(display counts
down cooking time
in each cycle, starting with first cycle)
MICROWAVE OVEN
CANCEL
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
Using CUSTOM REHEAT
Your microwave oven automatically reheats
food. You do not have to enter times or temperatures.
NOTE: If you want to manually reheat using
a cook time and cook power see “Reheating
chart” in the “Cooking Guide” section.
Summary of steps for setting
CUSTOM REHEAT
1. Touch CUSTOM REHEAT.
2. Touch CUSTOM REHEAT again to scan
and select reheat food settings.
3. Touch QUANTITY to scan and select
available quantity settings.
One short tone will sound between cycles.
continued on next page
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Custom reheat chart
CODE
FOOD
SETTING
1
2
3
4
Dinner Plate
Bread
Meats
Cheese Dip
5
Soups
6
Sauce
7
Pizza
8
Beverage
• Coffee
• Tea
• Hot
Chocolate
QUANTITY
1 to 2 servings
1 to 6 slices
1 to 6 servings
1 to 3 cups
(250-750 mL)
1 to 4 cups
(250 mL-1 L)
1 to 3 cups
(250-750 mL)
1 to 2 servings
SERVING
TEMPERATURE
Warm
Hot
Very Hot
NOTES:
• To choose the desired food code, see
the Cooking Guide Label on the front
frame of the oven or the “Custom
reheat chart” earlier in this section.
• You can disable or enable the Quantity
pad prompt. See “Using help prompts”
in the “Cooking Guide” section for more
information.
4. Enter food quantity.
Example for 2 servings:
TOUCH
0
QUANTITY
twice
Touch START or wait 5 seconds for oven
to start automatically.
TOUCH
EASYMINUTE
START
1. Put food in oven and close door.
2. Touch CUSTOM REHEAT.
3. Choose food setting.
Keep touching CUSTOM REHEAT until
the food that you are cooking appears
on the display.
Example for Dinner Plate (Setting 1):
TOUCH
The remaining time will count down.
If you have chosen any of settings 4, 5,
or 6, four tones will sound in the middle of
the cycle and the display will show “STIR”
for 5 seconds. You can then stir food if
desired. To restart the cycle you must
close the door and touch START.
When reheating time ends, four tones will
sound, and the display will show “End”.
5. After reheating, open the door
OR
TOUCH
MICROWAVE OVEN
CANCEL
once
18
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
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Serving temperatures:
Heating a beverage (Setting 8)
1. Place beverage in oven and
close door.
2. Touch CUSTOM REHEAT.
TOUCH CUSTOM
SERVING
TEMPERATURE REHEAT
Warm
once
Hot
twice
Very Hot
three times
Touch START or wait 5 seconds for oven
to start automatically.
TOUCH
3. Choose beverage setting.
Keep touching CUSTOM REHEAT until
“BEVRG” appears on the display.
TOUCH
eight times
4. Enter type of beverage.
Touch CUSTOM REHEAT until the type of
beverage you want appears on the display.
TOUCH
EASYMINUTE
START
The heating time will count down.
NOTE: Liquid may splash out during or
after heating while stirring or adding
ingredients such as coffee granules, tea
bags, etc. (See “Operating tips” in the
“Getting to Know Your Microwave Oven”
section for more information.)
When heating time ends, four tones will
sound, and the display will show “End”.
6. After heating, open the door
OR
three times
Example for Hot Chocolate:
BEVERAGE
TOUCH CUSTOM
REHEAT
Coffee
once
Tea
twice
Hot Chocolate
three times
TOUCH
MICROWAVE OVEN
CANCEL
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
5. Enter serving temperature.
Keep touching CUSTOM REHEAT until
the temperature you want shows on the
display.
Example for Hot:
TOUCH
twice
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Using CUSTOM DEFROST
Your microwave oven uses a preset defrost
time and power according to the food setting
and the food quantity that you choose.
NOTE: Standing time is included in the
defrosting time selected by your microwave
oven. This may make defrosting times seem
longer than in other microwave ovens. (See
“Defrosting tips” later in this section for more
information.)
Summary of steps for setting
CUSTOM DEFROST
1. Touch CUSTOM DEFROST.
2. Touch CUSTOM DEFROST again to scan
and select food settings.
3. Enter weight or touch QUANTITY to
select quantity.
Custom defrost chart
FOOD SETTING
WEIGHT OR QUANTITY
1
Meats
0.10 lb (1 oz [28 g]) to 6.60 lbs (6 lbs, 8 oz [3 k])
2
Chicken/Poultry
0.10 lb (1 oz [28 g]) to 6.60 lbs (6 lbs, 8 oz [3 k])
3
Fish/Seafood
0.10 lb (1 oz [28 g]) to 4.40 lbs (4 lbs, 6 oz [1.34 k])
4
Bagel
1 to 6
5
Fruit Juice
6, 12, or 16 oz (170, 340, or 454 g)
6
Roll/Muffin
1 to 6
CODE
NOTE: Bagel quantity settings 1 and 2 may appear to have longer defrost times than
necessary. However, longer times use less cook power.
1. Put food in oven and close
door.
2. Touch CUSTOM DEFROST.
CUSTOM
DEFROST
3. Choose food setting.
Keep touching CUSTOM DEFROST until
the food that you are cooking
appears on the display.
Example for Meats (Setting 1):
TOUCH
CUSTOM
DEFROST
once
NOTE: To choose the desired food setting, see the Cooking Guide Label on the
front frame of the oven, the “Custom
defrost chart” earlier in this section, or
scan through the settings by pressing the
Quantity pad (once for each setting).
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M icrowave Cooking
TOUCH
4. Enter food weight.
Example for 1.25 lbs (.57 k):
TOUCH
1
2
5
NOTES:
• Use Number pads for settings 1 to 3.
Use the Quantity pad for settings 4 to 6.
• If you enter a weight greater than the
maximum weight listed in the “Custom
defrost chart” earlier in this section,
“RETRY” shows on the display.
• See the “Weight conversion chart” later
in this section for help in converting
food weight to decimals.
• See the “Custom defrost chart” earlier
in this section for weight ranges available for each food category.
• Each time you touch the Quantity pad
to select a cooking weight for settings
1-3, the display increases by a quarter
pound. For settings 4 to 6 the display
changes to the next higher quantity/
weight.
EASYMINUTE
START
Touch START or wait 5 seconds for oven
to start automatically. The remaining time
will count down.
If you have chosen any of settings 1, 2,
or 3, four tones will sound in the middle
of the cycle and the display will show
“TURN” for 5 seconds. You can then
turn food if desired. To restart the cycle
you must close the door and touch
START.
When defrosting time ends, four tones will
sound, and the display will show “End”.
5. After defrosting, open the door
OR
TOUCH
MICROWAVE OVEN
CANCEL
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
continued on next page
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Weight conversion chart
You are probably used to food weights as being in pounds and ounces that are fractions of
a pound (for example, 4 ounces equals 1⁄4 pound). However, in order to enter food weight in
CUSTOM DEFROST, you must specify pounds and tenths of a pound. If the weight on the
food package is in fractions of a pound, you can use the following chart to convert the
weight to decimals.
EQUIVALENT WEIGHT
OUNCES
METRIC (g)
1.6
3.2
4.0
4.8
6.4
8.0
9.6
11.2
12.0
12.8
14.4
16.0
45.4
90.7
113.4
136.1
181.4
226.8
272.2
317.5
340.2
362.9
408.2
453.6
DECIMAL
WEIGHT
.10
.20
.25
.30
.40
.50
.60
.70
.75
.80
.90
1.00
POUND
WEIGHT
One-Quarter Pound
One-Half Pound
Three-Quarters Pound
One Pound
Defrosting tips
• When using CUSTOM DEFROST, the
• As food begins to defrost, separate the
pieces. Separated pieces defrost more
weight to be entered is the net weight in
evenly.
pounds, and tenths of pounds (the weight
• Use small pieces of aluminum foil to
of the food minus the container).
• CUSTOM DEFROST gives best results when shield parts of food such as chicken wings,
leg tips, fish tails, or areas that start to get
food to be thawed is a minimum of 0°F (-18°
warm. Make sure the foil does not touch
C) or colder.
the sides, top, or bottom of the oven. The
• If the food is kept outside the freezer for
foil can damage the oven lining.
more than 20 minutes, and for defrosting
•
For better results, a preset standing
ready-made food, defrost by time and power
time is included in the defrosting time.
and let stand after defrosting.
This may make the defrosting time seem
• The shape of the package affects how
longer than expected.
quickly food will defrost. Shallow packages
will defrost more quickly than a deep block.
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Popping popcorn
POPCORN lets you pop commercially
packaged microwave popcorn by touching
just one pad. Pop only one package at a
time. Try several brands to decide which
gives best popping results. For best results,
use fresh bags of popcorn. Cooking performance may vary with brand and fat content.
If you are using a microwave popcorn popper, follow manufacturer’s instructions.
NOTE: If you want to add more time during
or after popping use EASY MINUTE.
IMPORTANT: Never leave microwave unattended when adding more popping time
than recommended by the automatic cycle.
1. Place bag in center of turntable
and close door.
3. Start oven.
TOUCH
EASYMINUTE
START
Touch START or wait 5 seconds for the
oven to start automatically. The popping
time will count down.
When popping time ends, four tones will
sound, and the display will show “End”.
4. After popping popcorn, open
the door
OR
TOUCH
MICROWAVE OVEN
CANCEL
2. Touch POPCORN.
POPCORN
(3 SIZES)
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
once
The microwave oven will automatically
pop a 3.5 oz (99 g) bag of popcorn when
you touch POPCORN. If you want to pop
a different size bag of popcorn, follow the
chart below:
SIZE OF
BAG
TOUCH
POPCORN PAD
3.5 oz (99 g)
once
3.0 oz (85 g)
twice
1.75 oz (50 g)
three times
Using CUSTOM COOK
Cooking with CUSTOM COOK lets you cook
food without needing to set times and cook
powers. CUSTOM COOK has preset times
and cook powers (see the “Custom cook
chart”).
NOTE: When cooking with cook time and
cook power, see the “Microwave cooking
chart” in the “Cooking Guide” section.
Summary of steps for setting
CUSTOM COOK
1. Touch CUSTOM COOK.
2. Touch CUSTOM COOK again to scan and
select food settings.
3. Touch QUANTITY to scan and select
quantity settings.
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Custom cook chart
CODE
FOOD
QUANTITY
PREPARATION
1
Frozen
Entree
9 oz (240 g),
11 oz (311 g),
16 oz (425 g)
Follow package directions.
2
Casserole
2 cups (500 mL), To reheat, flatten on plate or place in bowl.
Cover with lid or vented plastic wrap. Stir
4 cups (1 L),
6 cups (1.5 L), before serving.
8 cups (2 L)
3
Frozen
Vegetables
1 to 4 cups
(250 mL- 1L)
Place in a microwave safe container.
Cover with lid or plastic wrap. After cooking remove from oven, stir, cover, and let
stand 3 minutes before serving.
NOTE: When cooking a 10 oz (284 g)
package of frozen vegetables (this equals
about 11⁄2 cups [375 mL]), touch Quantity
pad once for 1 cup (250 mL) of “tender
crisp” vegetables (you cannot enter 1⁄2 cup
[125 mL] amounts) or touch Quantity pad
twice for 2 cups (500 mL) of vegetables
more fully cooked.
4
Bacon
2, 3, 4, or
6 strips
Place on microwave safe container. Cover
with paper towel. After cooking remove
from oven carefully.
5
Fresh
Vegetables
1 to 4 cups
(250 mL-1L)
Place in a microwave-safe container. For
beans, carrots, corn, and peas, add
1 tablespoon (15 mL) water per cup. For
broccoli, brussels sprouts, cabbage, and
cauliflower, cook immediately after
washing with no additional water. If you like
tender-crisp vegetables, set the Custom
Cook quantity for half the amount of
vegetables you are actually cooking. For
example, when cooking 2 cups (500 mL) of
vegetables, set QUANTITY for 1 cup (250
mL). Cover with lid or plastic wrap. After
cooking, remove from oven, stir, cover, and
let stand 3 to 5 minutes before serving.
6
Frozen
Burrito
1, 2, 3, or 4
Follow package directions.
7
Hot Dogs
1, 2, 4, or 6
Pierce hot dogs with a fork and place on
a microwave safe container. Cover hot
dogs with a paper towel.
8
Baked
Potatoes
1 to 6
Before baking, remember to pierce
potatoes with a fork several times. After
cooking, wrap in foil and let potato stand
5 minutes.
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M icrowave Cooking
1. Put food in oven and close
door.
Touch START or wait 5 seconds for oven
to start automatically.
The cooking time will count down.
2. Touch CUSTOM COOK.
When cooking time ends, four tones will
sound, and the display will show “End”.
CUSTOM
COOK
3. Choose food setting.
Keep touching CUSTOM COOK until the
food that you are cooking appears on
the display.
Example for Casseroles (Code 2):
TOUCH
CUSTOM
COOK
twice
NOTES:
• To choose the desired food setting, see
the Cook Guide Label on the front
frame of the oven or the “Custom cook
chart” earlier in this section.
• You can disable or enable the Quantity
pad prompt. See “Using help prompts”
in the “Cooking Guide” section for more
information.
4. Enter food size or weight.
Example for 4 cups (1 L):
TOUCH
0
QUANTITY
twice
TOUCH
EASYMINUTE
START
5. After cooking, open the door
OR
TOUCH
MICROWAVE OVEN
CANCEL
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
Keeping food warm
You can safely keep hot, cooked food warm
in your microwave oven for up to 99 minutes.
1. Put hot, cooked food in oven
and close the door.
2. Set keep-warm time (up to 99
minutes).
3. Set cook power at 10% (see
pages 14).
4. Start oven.
To program keep-warm at the end of a
microwave cooking cycle, follow the
instructions in the “Cooking in stages”
section using 10% power up to 99 minutes
as the last cycle.
NOTES:
• Food cooked covered should be covered
when kept warm
• Pastry items (pies, turnovers, etc.) should
be uncovered when kept warm.
• Complete meals should be covered when
kept warm on a dinner plate.
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Cooking with CRISP and BROIL
This section gives you step-by-step instructions for operating the Crisp and Broil functions.
To get the best
cooking results
• The CRISPWARE™ Crisper Pan is
specially designed for crisping and
browning food. It can be preheated for 2 to
3 minutes before use.
• Brush Crisper Pan with 1⁄2 tsp (3 mL) of oil
or spray with nonstick cooking spray before
heating. This will make it easier to remove
food from the pan and clean the pan
after use.
Using CRISP
Use CRISP to cook and brown food in the
Crisper Pan. For example, use CRISP for
sauteing meats and vegetables, for pan
frying bacon and eggs, and for crisping and
browning pizza and cheese sandwiches.
• Use the broiling grid with or without the
Crisper pan. When cooking with the broil
element, the Crisper pan will catch
drippings from the food.
• Use the broiling grid to place food closer
to the broil element for faster cooking. See
“Utensils” in the “Getting to Know Your
Microwave Oven” section for more
information.
• If you want to add more time during
cooking use EASY MINUTE.
2. Choose CRISP.
TOUCH
3. Set crisping time.
Example for 10 minutes:
TOUCH
1
When using CRISP, microwaves heat the
Crisper Pan to brown and crisp the bottom
of food while the broil element cooks and
browns food from the top.
1. Place food on Crisper Pan, put
pan on turntable, and close door.
0
0
QUANTITY
QUANTITY QUANTITY
NOTE: If you enter a crisping time
greater than 90 minutes, “RETRY” shows
on the display.
4. Start oven.
TOUCH
EASYMINUTE
START
26
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Page 27
Cooking with CRISP and BROIL
NOTES:
• You can increase crisping time after
touching START by pressing EASY
MINUTE.
• You can disable or enable the USE
PAN prompt. See “Using help prompts”
in the “Cooking Guide” section for more
information.
After 4 seconds, the cooking time will
count down.
When cooking time ends, four tones will
sound and the display will show “End.”
1. Put food in oven and close door.
2. Touch BROIL.
BROIL
3. Set broiling time.
TOUCH
1
5. After cooking, open the door
OR
TOUCH
0
0
QUANTITY
QUANTITY QUANTITY
0
NOTE: If you try to enter a broiling time
greater than 90 minutes, “RETRY”
shows on the display.
MICROWAVE OVEN
CANCEL
4. Start oven.
TOUCH
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
Using BROIL
Broil lets you cook and brown small
amounts of food (from 1 to 4 pieces). The
broil element is located in the microwave
oven ceiling near the door.
For best results when broiling:
• Remove turntable coupling located in the
center of the oven bottom under the glass
turntable. See the “Caring for Your Microwave Oven” section for more information.
• Replace the glass turntable.
• Preheat the broil element for 2 to 3
minutes.
• After preheating, place all food on one half
of the broiling grid only.
• Place grid securely on turntable with food
positioned in the front area close to the
door and directly under the broil element.
• For even browning, turn food over halfway
through cooking.
• Do not leave the oven door open for long
periods of time when using the broil
element. This could affect cooking
performance.
EASYMINUTE
START
NOTES:
• You can increase broiling time after
touching START by pressing EASY
MINUTE.
• You can disable or enable the USE
GRID prompt. See “Using help
prompts” in the “Cooking Guide”
section for more information.
When cooking time ends, four tones will
sound, and the display will show “end.”
5. After cooking, open the door
OR
TOUCH
MICROWAVE OVEN
CANCEL
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
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Cooking with CONVECT
(Models KEMS308G, KEMS378G, KBMC147H,
and KBMC140H only)
This section gives you step-by-step instructions for operating the CONVECT function in the
microwave oven.
NOTE:
• Use the short convection grid with bakeware or place food directly on grid. The
turntable will catch drippings from the food.
Using CONVECT
CONVECT cooking
with QUICK PREHEAT
1. Place convection grid in oven
and close the door.
TOUCH
CONVECT
QUICK
PREHEAT
Touch this pad to cook small amounts of
food on a single rack using the CONVECT
feature in the microwave oven. For even
heating, the fan at the rear of the microwave
oven circulates the heated air from the element. Do not cover the grid with aluminum
foil. Always use the convection grid when
cooking with CONVECT. The grid positions
the food in the best location for air circulation
around it during cooking. Place the grid in
the microwave oven before preheating.
2. Set QUICK PREHEAT.
TOUCH
CONVECT
QUICK
PREHEAT
twice
NOTES:
• You can change the cooking temperature setting as desired from 170°F
(75°C) minimum to to 450°F (232°C)
maximum by touching the correct
number keys now.
• Cooking times using CONVECT may
be slightly longer than suggested in the
cookbook recipes included with your
lower oven.
THEN
TOUCH
EASYMINUTE
START
We recommend preheating the oven
before placing food inside for cooking.
When the microwave oven is preheated,
place cookware containing food on the
convection grid or place food directly on the
grid. Prevent heat loss by opening the
door only when necessary and closing it
quickly during CONVECT cooking.
NOTE: You may choose to QUICK
PREHEAT or not to preheat.
3. When display says “TIME,” set
cooking time by touching
Number keys.
Example for 1 hr, 25 min:
TOUCH
1
2
5
EASYMINUTE
START
28
NOTES:
• Cooking time is 4 hours maximum. If you
enter a cooking time longer than 4 hours,
the display will reset itself to 4:00.
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Page 29
Cooking with CONVECT
• When preheat reaches 170°F (75°C),
the display will show temperature in 5°F
(-15°C) increments until oven reaches
set cooking temperature.
When preheat time ends, one tone will
sound, and the display will show cooking
time.
4. Place food or bakeware on short
convection grid positioned on
turntable. Close the door.
NOTE:
• You can change the cooking temperature setting as desired from 170°F
(75°C) minimum to to 450°F (232°C)
maximum by touching the correct
number keys now.
3. When display says “TIME,” set
cooking time by touching
Number keys.
Example for 1 hr, 25 min:
TOUCH
5. Start oven
TOUCH
1
2
5
EASYMINUTE
START
EASYMINUTE
START
(display counts down cooking time)
NOTE:
• Each time you open and close the
microwave door, you must touch EASY
MINUTE/START again.
When cooking time ends, four tones will
sound, and the display will show “end.”
6. After cooking, open the door
OR
TOUCH
MICROWAVE OVEN
NOTES:
• Cooking time is 4 hours maximum. If you
enter a cooking time longer than 4
hours, the display will reset itself to 4:00.
• When preheat reaches 170°F (75°C),
the display will show temperature in 5°F
(-15°C) increments until oven reaches
set cooking temperature.
4. Start oven.
TOUCH
EASYMINUTE
START
CANCEL
(display counts down cooking time)
Four tones will repeat every minute until
you open the oven door or touch CANCEL.
This will clear the display.
CONVECT cooking
without preheat
1. Put food in bakeware and place
bakeware on short convection
grid or put food directly on grid
positioned on oven turntable.
Close the door.
NOTE:
• Each time you open and close the
microwave door, you must touch EASY
MINUTE/START again.
When cooking time ends, four tones will
sound, and the display will show “end.”
5. After cooking, open the door
OR
TOUCH
MICROWAVE OVEN
2. Choose CONVECT.
TOUCH
CONVECT
QUICK
PREHEAT
once
CANCEL
Four tones will repeat every minute until
you open the oven door or touch
CANCEL. This will clear the display.
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Cooking Guide
Using code pads
COOK POWER
You can use Number pads as shortcuts
when cooking with your microwave oven.
For example, to reheat 1 cup (250 mL) of
cheese dip:
1. Press the Reheat pad.
2. Choose category 4 by pressing Number
pad 4.
3. Choose one cup by pressing the Number
pad 1.
All food categories and many food
quantities have matching Number pads. The
charts below show how you may use the
Number pads to choose cook powers, food
categories, and food quantities.
% OF FULL COOK
POWER
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
TOUCH
9
8
7
6
5
4
3
2
1
0
CUSTOM REHEAT
QUANTITY
TOUCH
1
2
3
4
5
6
7
1
1
1
1
1
1
1
1 or 2
1, 2, 3, 4, 5, or 6
1, 2, 3, 4, 5, or 6
1, 2, or 3
1, 2, 3, or 4
1, 2, or 3
1 or 2
8
Beverage
CATEGORY
TOUCH
Dinner Plate
Bread
Meats
Cheese Dip
Soups
Sauce
Pizza
Beverage
to
to
to
to
to
to
to
2
6
6
3
4
3
2
servings
slices
servings
cups (250-750 mL)
cups (250-1000 mL)
cups (250-750 mL)
servings
Coffee
Tea
Hot Chocolate
Serving Temperature
1
2
3
Warm
Hot
Very Hot
1
2
3
CUSTOM DEFROST
CATEGORY
TOUCH
QUANTITY
TOUCH
Meats
1
0.10 (1 oz.) to 6.60 lbs (6 lbs, 8 oz)
Chicken/Poultry
2
0.10 (1 oz.) to 6.60 lbs (6 lbs, 8 oz)
Fish/Seafood
3
0.10 (1 oz.) to 4.40 lbs (4 lbs, 6 oz)
Enter actual weight or
press the Quantity Pad to
increase displayed weight
by 1⁄4 pounds (113 g).
Bagel
4
1 to 6
1, 2, 3, 4, 5, or 6
6 oz (170 g), 12 oz (340 g),
16 oz (455 g)
Quantity Pad
1 to 6
1, 2, 3, 4, 5, or 6
Fruit Juice
Roll/Muffin
30
6
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Cooking Guide
CUSTOM COOK
FOOD SETTING
TOUCH
QUANTITY
TOUCH
Frozen Entree
1
9 oz (240 g),
11 oz (311 g),
16 oz (425 g)
Quantity Pad
Casserole
2
2
4
6
8
Quantity Pad
Frozen Vegetables
3
1 to 4 cups
(250 mL to 1 L)
1, 2, 3, or 4
Bacon
4
2, 3, 4, or 6 strips
Quantity Pad
Fresh Vegetables
5
1 to 4 cups
(250 mL to 1 L)
1, 2, 3, or 4
Frozen Burrito
6
1 to 4
1, 2, 3, or 4
Hot Dogs
7
1, 2, 4, 6
Quantity Pad
Baked Potato
8
1 to 6
1, 2, 3, 4, 5, or 6
cups
cups
cups
cups
(.5 L),
(1 L),
(1.5 L),
(2 L)
POPCORN
SIZE OF BAG
TOUCH
3.50 oz (99 g)
3.00 oz (85 g)
1.75 oz (50 g)
1
2
3
Using help prompts
When using the BROIL or CRISP mode on
the microwave oven, you can disable or
enable help prompts by pressing and
holding Number pad 2 for 5 seconds. The
display will tell you when the help prompt
changes to on or off.
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Cooking Guide
Microwave reheating chart
Times are approximate and may need to be adjusted to individual tastes.
ITEM
Meat (Chicken pieces,
chops, hamburgers,
meat loaf slices)
1 serving
2 servings
Meat Slices (Beef, ham,
pork, turkey) 1 or more
servings
Stirrable Casseroles and
Main Dishes
1 serving
2 servings
4-6 servings
STARTING
TEMP
PROCEDURE
TIME/POWER
Cover loosely. (Do not cover
when broiling.)
Refrigerated
Refrigerated
1 to 2 min at 70%
21⁄2 to 41⁄2 min at 70%
Room temp
45 sec to 1 min per serving
at 50%
1 to 3 min per serving
at 50%
Refrigerated
Cover with gravy or wax
paper. Check after 30 sec
per serving.
Cover. Stir after half the
time.
Refrigerated
Refrigerated
Refrigerated
2 to 4 min at 100%
4 to 6 min at 100%
6 to 8 min at 100%
Nonstirrable Casseroles
and Main Dishes
1 serving
2 servings
4-6 servings
Refrigerated
Refrigerated
Refrigerated
5 to 8 min at 50%
9 to 12 min at 50%
13 to 16 min at 50%
Soup, Cream
1 cup (250 mL)
1 can (10 oz [284 mL])
Refrigerated
Room temp
3 to 41⁄2 min at 50%
5 to 7 min at 50%
Soup, Clear
1 cup (250 mL)
1 can (10 oz [284 mL])
Refrigerated
Room temp
21⁄2 to 31⁄2 min at 100%
4 to 51⁄2 min at 100%
Pizza (Medium Slice)
1 slice
1 slice
2 slices
2 slices
Room temp
Refrigerated
Room temp
Refrigerated
15
30
30
45
Vegetables
1 serving
2 servings
Refrigerated
Refrigerated
3
Baked Potato
1
2
Refrigerated
Refrigerated
1 to 2 min at 50%
2 to 3 min at 50%
Cut potato lengthwise and
then several times crosswise. Cover with wax paper.
Wrap single roll, bagel, or
muffin in paper towel. To reheat several, line plate with
paper towel. Cover
with another paper towel.
Cover with wax paper.
to
to
to
to
25
40
40
55
sec
sec
sec
sec
at
at
at
at
Cover. Stir after half the
time.
100%
100%
100%
100%
⁄4 to 11⁄2 min at 100%
11⁄2 to 21⁄2 min at 100%
Breads
(Dinner or breakfast roll)
1 roll
2 rolls
4 rolls
Room temp
Room temp
Room temp
8 to 12 sec at 50%
11 to 15 sec at 100%
18 to 22 sec at 100%
Pie
Whole
1 slice
Refrigerated
Refrigerated
5 to 7 min at 70%
30 sec at 100%
32
Cover. Stir after half the
time.
Cover. Stir after half the
time.
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C ooking Guide
Microwave cooking chart
Times are approximate and may need to be adjusted to individual tastes.
FOOD
COOK POWER
TIME
MEATS, POULTRY, FISH, SEAFOOD
Bacon (per slice)
100%
45 sec to 1 min 15 sec per slice
Ground Beef for
Casseroles (1 lb [.45 kg])
100%
4 to 6 min
Ground Beef Patties (2)
100%
1st side 2 min,
2nd side 11⁄2 to 21⁄2 min
Ground Beef Patties (4)
100%
1st side 21⁄2 min,
2nd side 2 to 3 min
Meat Loaf (11⁄2 lbs [.7 kg])
70%
13 to 19 min
Chicken Pieces
Internal temperature should
be 185°F (85°C) after standing.
100%
6 to 9 min/lb (454 g)
Turkey Breast
Internal temperature should
be 185°F (85°C) after standing.
100%
70%
5 min, then
8 to 12 min/lb (454 g)
Fish Fillets (1 lb [.45 kg])
100%
5 to 6 min
Scallops and Shrimp (1 lb [.45 kg])
100%
31⁄2 to 51⁄2 min
100%
6 to 12 min
VEGETABLES
Beans, Green or Yellow (1 lb [.45 kg])
Broccoli (1 lb [.45 kg])
100%
6 to 10 min
Carrots (1 lb [.45 kg])
100%
8 to 12 min
Cauliflower (medium head)
100%
6 to 9 min
Corn on the Cob (2)
(4)
100%
100%
4 to 9 min
6 to 16 min
Potatoes, Baked (4 medium)
100%
13 to 19 min
Squash, Summer (1 lb [.45 kg])
100%
3 to 8 min
Applesauce (4 servings)
100%
7 to 10 min
Baked Apples (4)
100%
4 to 6 min
50%
1 to 2 min
OTHER
Chocolate (melt 1 square)
Eggs, Scrambled (2)
(4)
100%
100%
1 min 15 sec to 1 min 45 sec
2 to 3 min
Hot Cereals (1 servings)
(4 servings)
100%
100%
11⁄2 to 5 min
41⁄2 to 7 min
50%
11⁄2 to 21⁄2 min
100%
100%
21⁄2 to 4 min
41⁄2 to 6 min
Nachos (large plate)
Water for Beverage (1 cup [250 mL])
(2 cups [500 mL])
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C ooking Guide
Cooking tips
Amount of food
Covering food
• If you increase or decrease the amount
of food you prepare, the time it takes to
cook that food will also change. For
example, if you double a recipe, add a
little more than half the original cooking
time. Check for doneness and, if necessary, add more time in small increments.
Cover food to:
• Reduce splattering
• Shorten cooking times
• Retain food moisture
All coverings that allow microwaves to
pass through are suitable.
Starting temperature of food
Releasing pressure in foods
• The lower the temperature of the food
being put into the microwave oven, the
longer it takes to cook. Food at room
temperature will be reheated more quickly
than food at refrigerated temperature.
• Several foods (for example: baked
potatoes, sausages, egg yolks, and some
fruits) are tightly covered by a skin or
membrane. This can cause the food to
burst from steam building up in them
during cooking. To relieve the pressure and
to prevent bursting, pierce these foods
before cooking with a fork, cocktail pick, or
toothpick.
Composition of food
• Food with a lot of fat and sugar will be
heated faster than food containing a lot
of water. Fat and sugar will also reach a
higher temperature than water in the
cooking process.
• The more dense the food, the longer it
takes to heat. “Very dense” food like meat
takes longer to reheat than lighter, more
porous food like sponge cakes.
Size and shape
• Smaller pieces of food will cook faster
than larger pieces and same-shaped
pieces of food cook more evenly than
irregularly shaped foods.
• With unevenly shaped foods, the thinner
parts will cook faster than the thicker
areas. Place the thinner parts of chicken
wings and legs in the center of the dish.
Stirring, turning foods
• Stirring and turning foods distributes
heat quickly to the center of the dish and
avoids overcooking at the outer edges of
the food.
34
Using standing time
• Always allow food to stand for a while
after cooking. Standing time after
defrosting, cooking, or reheating always
improves the results since the temperature
will then be evenly distributed throughout
the food.
• The length of the standing time depends
on the volume and density of the food.
Sometimes it can be as short as the time
it takes you to remove the food from the
oven and take it to the serving table.
However, with larger, denser food, the
standing time may be as long as 10
minutes.
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C ooking Guide
Arranging food
For best results, distribute food evenly on
the plate. You can do this in several ways:
• If you are cooking several items of the
same food, such as baked potatoes,
place them in a ring pattern for uniform
cooking.
• When cooking foods of uneven shapes
or thickness, such as chicken breasts,
place the smaller or thinner area of the
food towards the center of the dish where
it will be heated last.
• Layer thin slices of meat on top of
each other.
• When you cook or reheat whole fish,
score the skin – this prevents cracking.
Shield the tail and head of whole fish with
small pieces of foil to prevent overcooking
but ensure the foil does not touch the
sides of the oven.
• Do not let food or a container touch the
top or sides of the oven. This will prevent
possible arcing.
Using aluminum foil containers
Metal containers should not be used in a
microwave oven. There are, however, some
exceptions. If you have purchased food
which is prepackaged in an aluminum foil
container, then refer to the instructions on
the package. When using aluminum foil
containers, cooking times may be longer
because microwaves will only penetrate
the top of the food.
If you use aluminum containers without
package instructions, follow these guidelines:
• Place container in a glass bowl and add
some water so that it covers the bottom
of the container, not more than 1⁄4 inch
(6 mm) high. This ensures even heating
of the container bottom.
• Always remove the lid to avoid damage
to the oven.
• Use only undamaged containers.
• Do not use containers taller than 3⁄4 inch
(19 mm).
• Container must be at least half filled.
• To avoid arcing, there must be a minimum
1
⁄4 inch (6 mm) between the aluminum
container and the walls of the oven and
also between two aluminum containers.
• Always place container on turntable.
• Reheating food in aluminum foil
containers usually takes up to double the
time compared to reheating in plastic, glass,
china, or paper containers. The time when
food is ready will vary depending upon the
type of container you use.
• Let food stand for 2 to 3 minutes after
heating so that heat is spread evenly
throughout container.
Cooking you should not do in
your microwave oven
• Do not do canning of foods in the oven.
Closed glass jars may explode, resulting
in damage to the oven.
• Do not use the microwave oven to sterilize
objects (baby bottles, etc.). It is difficult to
maintain the high temperature required for
safe sterilization.
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C aring for Your Microwave
Oven
Your CRISPWAVE microwave oven has a
stainless steel interior. Unlike painted steel
interiors found in most other microwave
ovens, the surface will not chip, rust or corrode. Over time, stains can occur on the
stainless steel surface as the result of food
particles splattering during cooking. This is
normal.
• Do not use metal scouring pads, steel
wool or soap-filled scouring pads on the
inside oven cavity. They will scratch the
surface.
• Rub in the direction of the grain line to
avoid marring the surface.
• Always wipe dry to avoid water marks.
• If commercial cleaners are used, follow
label directions. If product contains
chlorine (bleach), wipe thoroughly with
clean water and dry with a soft, lint-free
cloth. Chlorine is a corrosive substance.
For interior surfaces: Wash often with
warm, sudsy water and a sponge or soft
cloth. Use only mild, nonabrasive soaps or a
mild detergent. Be sure to keep the areas
clean where door and oven frame touch
when closed. Wipe well with clean water.
For stubborn soil, boil 1 cup (250 mL) of
water in the oven for 2 or 3 minutes. Steam
will soften the soil. To get rid of odors inside
the oven, boil 1 cup (250 mL) of water with
lemon juice or vinegar.
For exterior surfaces and control panel:
Use a soft cloth with spray glass cleaner.
Apply the spray glass cleaner to the soft
cloth; do not spray directly on the oven.
NOTE: Abrasive cleaners, steel-wool
pads, gritty wash cloths, some paper
towels, etc., can damage the control panel
and the interior and exterior oven surfaces.
To clean turntable and turntable support,
wash in mild, sudsy water; for heavily soiled
areas, use a mild cleanser and scouring
sponge. The turntable and turntable support
are dishwasher safe.
You can remove the glass turntable to clean
the oven cavity floor; however, this oven is
designed to operate with the turntable in
place. Do not operate the microwave oven
when the turntable is removed for cleaning.
See the “how your microwave oven works”
section for more information about the
turntable.
To clean the Broiling Grid, wash with
steel-wool pad and warm, soapy water. Grid
is dishwasher-safe.
To clean CRISPWARE™ Crisper Pan,
wash in mild, sudsy water; for heavily soiled
areas use a mild cleanser and scouring
sponge. Pan is dishwasher safe.
CLEANING TASK
WHAT TO USE
HOW TO CLEAN
Routine cleaning and
fingerprints
Liquid detergent/soap
and water, or
all-purpose cleaner
Wipe with damp cloth or sponge,
then wipe with clean water and dry.
Stubborn stains and
baked-on residue
Mildly abrasive cleanser
or stainless-steel
cleaners
To avoid marring the surface, rub in
the direction of grain lines with a
damp cloth or sponge and
cleanser. Wipe thoroughly with
clean water. Repeat if necessary.
Hard water spots
Vinegar
Swab or wipe with cloth.
Wipe with clean water and dry.
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Q uestions and Answers
QUESTIONS
Can I operate my microwave oven without
the turntable or turn the turntable over to
accommodate a large dish?
ANSWERS
No. If you remove or turn over the turntable,
you will get poor cooking results. Dishes used
in your oven must fit on the turntable.
Can I use a rack in my microwave oven so
that I may reheat or cook on two levels at
a time?
You can use a rack only if rack is supplied with
your microwave oven. Use of any rack not
supplied with the microwave oven can result in
poor cooking performance and/or arcing.
Can I use either metal or aluminum pans in Usable metal includes aluminum foil for
shielding (use small, flat pieces), small
my microwave oven?
skewers, and shallow foil trays (if tray is
3
⁄4 inch [19 mm] deep and half filled with food
to absorb microwave energy). When broiling
or using CRISP, use the specially designed
CRISPWARE™ Crisper Pan that comes with
your oven. Never allow metal to touch walls
or door. (For more information, see “Cooking
tips” in the “Cooking Guide” section.)
Is it normal for the turntable to turn in
either direction?
Yes. The turntable rotates clockwise or
counterclockwise, depending on the rotation
of the motor when the cooking cycle begins.
Sometimes the door of my microwave oven This appearance is normal and does not
affect the operation of your oven.
appears wavy. Is this normal?
What are the humming noises that I hear
when my microwave oven is operating?
You hear the sound of the transformer when
the magnetron tube cycles on.
Why does the dish become hot when I
microwave food in it? I thought that this
should not happen.
As the food becomes hot it will conduct the
heat to the dish. Also, when broiling remember
that the Crisper Pan is made of a special material that absorbs microwave energy, making the
pan very hot for browning. Use hot pads or the
Crisper Pan handle to remove food after cooking and broiling.
What does “standing time” mean?
“Standing time” means that food should be
removed from the oven and covered for
additional time to allow it to finish cooking.
This frees the oven for other cooking.
Can I pop popcorn in my microwave oven? Yes. Pop packaged microwave popcorn
following manufacturer’s guidelines or use
How do I get the best results?
the preprogrammed Popcorn pad. Do not
use regular paper bags. Use the “listening
test” by stopping the oven as soon as the
popping slows to a “pop” every one or two
seconds. Do not repop unpopped kernels.
Do not pop popcorn in glass utensils.
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Questions and Answers
QUESTIONS
ANSWERS
Why does steam come out of the air
exhaust vent?
Steam is normally produced during cooking.
The microwave oven has been designed to
vent this steam out the top vents.
How does my CRISPWARE™ Crisper Pan
aid browning and crisping?
The bottom of your Crisper Pan is coated
with a special material that absorbs the magnetic part of the microwave energy. This
material becomes very hot and transfers heat
to the bottom of the Crisper Pan for higher
temperature cooking.
Sometimes I notice sparking when broiling. Sparking is caused by burning off of fat from
past cooking. It will stop when fat is all burned
What causes this?
off of the oven.
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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the "Requesting Assistance or Service" section.
If nothing operates, check the following:
• Is the microwave oven wired into a live circuit with the proper voltage?
•
•
(See the Installation Instructions.)
Have you blown a household fuse or tripped a circuit breaker?
Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM
CAUSE
The microwave
oven will not run
•
•
•
•
•
Microwave cooking
times seem too long
• The electric supply to your home or wall outlets is low or
lower than normal. Your electric company can tell you if the
line voltage is low. Your electrician or service technician can
tell you if the outlet voltage is too low.
• The cook power is not at the recommended setting.
• Larger amounts of food need longer cooking times.
The turntable will
not turn
• The turntable is not correctly in place. Make sure the turntable
is correct-side up and is sitting securely on center shaft.
• The support is not operating correctly. Remove turntable, check
that the turntable support is properly in place and restart oven.
If turntable support does not move, call a designated service
technician for repair. Cooking without the turntable can give
you poor results.
The display shows
a time counting
down, but the oven
is not cooking
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch
OFF/CANCEL to cancel the Minute Timer.
You do not hear the
Programming Tone
• You have disabled the tones. See "Using Your Electric
Convection Oven" in your Lower Electric Convection Oven Use
and Care Guide on page 7.
Smoke is coming out
of the vent during
broiling
• This is normal, just as in conventional broiling.
“F” followed by a
number appears on
Display
• There has been a command pad failure. Call for service. See
“Requesting Assistance or Service” on pages 40 or 41. Touch
Number pad 1 to clear failure code from Display.
The door is not firmly closed and latched.
You did not touch EASY MINUTE START.
You did not follow directions exactly.
An operation that was programmed earlier is still running.
You have not entered numbers after touching MICRO COOK.
If none of these items is causing your problem, see "Requesting Assistance or Service"
section.
39
4452614v10c50
6/11/99 11:45 AM
Page 40
Requesting
Assistance or
Service
Before calling for assistance or service, please check the “Troubleshooting Guide” section.
It may save you the cost of a service call. If you still need help, follow these instructions.
If you need assistance or service in U.S.A.:
Call the KitchenAid Consumer
Assistance Center toll
free: 1-800-422-1230.
Our consultants are
available to assist you.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You”
section). This information will help us to
better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full
line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance
(Spanish speaking, hearing impaired,
limited vision, etc.).
• Referrals to local dealers, service
companies, and repair parts distributors.
KitchenAid designated service
technicians are trained to fulfill the
product warranty and provide after-warranty
service, anywhere in the United States.
To locate the KitchenAid designated
service company in your area, you can
also look in your telephone directory
Yellow Pages.
If you need replacement parts
If you need to order replacement parts,
we recommend that you only use factory
specified parts. These parts will fit right
and work right, because they are made
with the same precision used to build
every new KITCHENAID® appliance. To
locate factory specified replacement parts
in your area, call our Consumer Assistance
Center telephone number or your nearest
designated service center.
For further assistance
If you need further assistance, you can
write to KitchenAid with any questions or
concerns at:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
40
Please include a daytime phone number in
your correspondence.
4452614v10c50
6/11/99 11:45 AM
Page 41
Requesting Assistance or Service
If you need assistance or service in Canada:
Call the KitchenAid Consumer
Assistance Center toll free:
8:30 a.m. - 6 p.m. (EST) at
1-800-461-5681. Our
consultants are available
to assist you.
When calling:
Please know the purchase date, and the
complete model and serial number of your
appliance (see the “A Note to You” section).
This information will help us to better
respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances.
• Accessory and repair parts sales.
• Specialized customer assistance
(French speaking, hearing impaired,
limited vision, etc.).
• Referrals to local dealers, service
companies, and repair parts distributors.
KitchenAid designated service
technicians are trained to fulfill the
product warranty and provide afterwarranty service, anywhere in Canada.
To locate the KitchenAid designated
service company in your area, you can
also look in your telephone directory
Yellow Pages.
If you need service:
Contact Inglis Limited Appliance Service from anywhere in Canada at 1-800-807-6777.
If you need replacement parts
If you need to order replacement parts,
we recommend that you only use factory
specified parts. These parts will fit right
and work right, because they are made
with the same precision used to build
every new KITCHENAID® appliance. To
locate factory specified replacement parts
in your area, call our Consumer Assistance
Center telephone number or your nearest
designated service center.
For further assistance
If you need further assistance, you can
write to KitchenAid with any questions or
concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N3A7
Please include a daytime phone number in
your correspondence.
41
4452614v10c50
6/11/99 11:45 AM
Page 44
®
Electric Built-In
Microwave
Warranty
LENGTH OF
WARRANTY:
KITCHENAID
WILL PAY FOR:
KITCHENAID
WILL NOT PAY FOR:
ONE-YEAR FULL
WARRANTY
FROM DATE OF
PURCHASE.
Replacement parts and
repair labor costs to
correct defects in materials or workmanship.
Service must be
provided by a
KitchenAid designated
servicing company.
SECONDTHROUGH FIFTHYEAR LIMITED
WARRANTY
FROM DATE OF
PURCHASE.
Replacement parts for
microwave magnetron
or any oven electric
element to correct
defects in materials or
workmanship.
Replacement parts for
solid state touch control
system to correct
defects in materials or
workmanship.
SECONDTHROUGH
TENTH-YEAR
LIMITED
WARRANTY
FROM DATE OF
PURCHASE.
Replacement parts for
the stainless steel oven
cavity/inner door if the
part rusts through due
to defects in materials
or workmanship.
A. Service calls to:
1. Correct the installation of the
microwave oven.
2. Instruct you how to use the
microwave oven.
3. Replace house fuses or correct
house wiring.
B. Repairs when oven is used in other
than normal single-family household use.
C. Damage resulting from accident,
alteration, misuse, abuse, fire, flood,
acts of God, improper installation,
installation not in accordance with local
electrical codes, or use of products not
approved by KitchenAid.
D. Any labor costs during the limited
warranties.
E. Replacement parts or repair labor
costs for units operated outside the
United States or Canada.
F. Pickup and delivery. This product
is designed to be repaired in the home.
G. Repairs to parts or systems resulting
from unauthorized modifications made
to the appliance.
H. In Canada, travel or transportation
expenses for customers who reside in
remote areas.
3/99
KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not
allow the exclusion or limitation of incidental or consequential damages, so this exclusion or
limitation may not apply to you. This warranty gives specific legal rights and you may also
have other rights which vary from state to state or province to province.
Outside the United States and Canada, a different warranty may apply. For details,
please contact your authorized KitchenAid dealer.
If you need assistance or service, first see the “Troubleshooting” section of this book. After
checking “Troubleshooting,” additional help can be found by checking the “Requesting
Assistance or Service” section. In the U.S.A., call our Consumer Assistance Center at
1-800-422-1230. In Canada, call KitchenAid Canada at one of the telephone numbers listed
in the “Requesting Assistance or Service” section.
4452614
© 1999 KitchenAid
® Registered Trademark/TM Trademark of KitchenAid, U.S.A.
KitchenAid Canada licensee in Canada
6/99
Printed in U.S.A.
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