ScreenPrint Platinum: Client/Server Installation

ScreenPrint Platinum: Client/Server Installation
ScreenPrint Platinum: Client/Server Installation
This help section provides details about installing ScreenPrint Platinum on a server, preconfiguring it for all users or groups of users, deploying the configuration over a network, and
optionally password protecting the System Tray icon so that users cannot access the interface or
change settings.
ScreenPrint Platinum is fully compatible with all Windows 32-bit and 64-bit workstation and server operating
systems. In addition, it fully supports Windows Terminal Server and Citrix Metaframe environments, including full
desktop sessions, single application, published application, and seamless application sessions. In fact, since it is
the only screen capture software designed to work on a network with or without Citrix, ScreenPrint Platinum
supports thin clients and dumb terminals regardless of the environment in which they are run.
Note: Since ScreenPrint Platinum does not register any components in the Windows Registry or share any
components with other applications, system administrators need not worry about compromising the integrity of their
servers.
Technical Support: Please email us at [email protected] or call us at 425-653-2432 if you require
assistance with your client/server configuration. Occasionally some “tweaking” is required in order to optimize
ScreenPrint's operation in a specific network environment. We will be happy to walk you through and resolve any
issues you might encounter.
Client/Server and Workstation Installation Options
The ScreenPrint installation file spp49.exe (spg3.exe for the trial version) can be installed on the server or on each
workstation if you prefer not to utilize the client/server option.
Server Installation
Install spp50.exe or (spg5.exe for the trial version) on your server.
Client Installation
Workstations can run ScreenPrint from a desktop shortcut to the file platinum.exe in the \Program
Files\ScreenPrint folder or in the program folder you selected during installation on the server. Alternatively,
ScreenPrint can be configured to Start Automatically with Windows or a script or batch file can be written to start
it on the workstations.
Users need permissions to access the server’s \Program Files\ScreenPrint folder and to read/write to the folder in
which ScreenPrint's configuration files reside. By default, the first time ScreenPrint is run, it creates the following
folder and files:
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\My Documents\ScreenPrint - the Configuration Folder (to change this folder, see #4 below)
\My Documents\ScreenPrint\screenprint.cfg - the main configuration file
\My Documents\SPG.INI - stores the location (path) of the Configuration Folder
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If you do not want ScreenPrint to write any files on the workstations or if the clients do not have a storage device,
the Configuration Folder and files and captured image files can be stored on the server. To do this, see the
following sections below:
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#4 - Configuration Folder Location
#5 - Image Save Folder Location
#9 - If you want each user’s configuration to reside on the server (required for thin clients)
Configuration Folders and Files Reference
Pre-configuring Settings for All Users or Groups of Users
ScreenPrint's configuration can be standardized so that all users share the same settings or users in different
groups share settings specific to their group. For example, data entry personnel can be limited to only printing the
full screen and accounting personnel can be allowed to print and/or capture images from any area of the screen.
Furthermore, pre-configured settings can be password protected to prevent users from changing them (see #6
below).
Follow these steps to configure ScreenPrint and deploy the settings to clients:
1. Run ScreenPrint: Run ScreenPrint on the server or on a workstation.
2. Main Window Settings: In the Main Window select your desired Capture Method, Output and Graphic
Format.
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3. Configuration Window Settings: Click Setup > ScreenPrint on the Main Window menu bar and select
your desired settings in the Configuration Window.
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4. Configuration Folder Location: ScreenPrint writes program settings to the file screenprint.cfg and other
configuration files stored by default in \My Documents\ScreenPrint. You can change this location by
clicking the Configuration Folder button and selecting or entering a different drive and/or folder.
Changing the folder location to \ScreenPrint or other folder name under each user profile on the server is
required for clients lacking storage (thin clients, dumb terminals).
Any changes to the Configuration Folder location will be written to \My Documents\SPG.INI, which stores
the Configuration Folder path. Another way to change the Configuration Folder location is by editing the
SPG.INI file in Notepad. In order to facilitate deploying the configuration files to each user profile (see #9
below), you can substitute %username% for the actual user name in the Configuration Folder path. Note:
Click the Configuration Folder button and read the on-screen warning before changing the Configuration
Folder location.
5. Image Save Folder Location: ScreenPrint defaults to C:\ in the “Save As” dialog. You can change this by
selecting or entering a different drive/folder in the Default Image Save Folder box. This is required for
clients lacking storage (thin clients, dumb terminals). Note: The Default Image Save Folder cannot be the
same as the Configuration folder and should not include the word “screenprint.”
6. Password Protection: If you want to password-protect your settings, check the Password Protect the
System Tray checkbox under Start and Exit Options. Doing so will automatically set ScreenPrint to start
minimized in the System Tray and users will not be able to access ScreenPrint's interface or change its
settings. You might also want to check the Start Automatically with Windows checkbox or otherwise
create a script or batch file to start ScreenPrint automatically with Windows. This combination of settings
will protect your pre-configured settings and will make ScreenPrint entirely transparent to users, who will
only need to press the Print Screen key to print the contents of their screens.
Since users normally need to access their captured images (to save, edit, email, etc.), password protection
is generally enabled if users will only be printing their screens. However, enabling password protection may
be appropriate if the administrator wants to access each user's captured images. In this case, where the
Output box in the Main Window is set to Print and Capture or Capture Only, you might want to uncheck
the Confirm Unsaved Images on Exit checkbox so that ScreenPrint will shut down with Windows without
requiring user input in a confirm delete dialog. However this setting will result in the deletion of all unsaved
images when Windows shuts down.
If appropriate for your usage, the Password Protection feature can save your organization a lot of time and
money on user support.
7. Save Your Configuration: Click the Save button to save your settings.
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8. Printer Settings: If you want ScreenPrint to print to other than the default printer, click Setup > Printer on
the Main Window menu bar and select a printer. Any change you make will be saved in \My
Documents\ScreenPrint\PrinterSetup.cfg (unless you changed the location of the Configuration Folder).
Note: ScreenPrint will remember the selected printer and all printer settings from session to session, so it is
not necessary to select a non-default printer or change printer settings each time ScreenPrint is run.
9. Deploying ScreenPrint’s Configuration to the Workstations or on the Server:
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If you want each user’s configuration to reside on his or her workstation:
1. Create a folder named ScreenPrint under the \My Documents folder on each workstation. If you
changed the Configuration Folder location (see #4 above), then create the appropriate folder
instead.
2. Copy screenprint.cfg (and PrinterSetup.cfg if you selected a non-default printer) from \My
Documents\ScreenPrint on the server to \My Documents\ScreenPrint (or the configuration
folder you selected in #4 above) on each workstation.
3. Copy SPG.INI from \My Documents on the server to \My Documents on each workstation.
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If you want each user’s configuration to reside on the server (required for thin clients):
1. Create a folder named ScreenPrint under each user profile on the server.
2. Copy screenprint.cfg (and PrinterSetup.cfg if you selected a non-default printer) from \My
Documents\ScreenPrint on the server to the ScreenPrint folder under each user profile.
3. Copy SPG.INI from \My Documents on the server to each user profile.
Follow the steps above to create different ScreenPrint configurations for groups that require different
settings. Of course your pre-configuration can include only a change to the Configuration Folder location, if
necessary, and thereafter users can select their own settings.
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Configuration Folders and Files Reference
The layout below displays ScreenPrint's default configuration folders and files. If you change the location and/or
name of the Configuration Folder (see #4 above), make sure the folder is unique and does not store any files other
than ScreenPrint's configuration files. In addition, if you change the Default Image Save Folder location (see #5
above), do not use the word "screenprint" when naming the new folder.
All configuration folders and files can be stored on the server rather than on the workstations by substituting
User Profile for \My Documents as displayed in the layout below.
\My Documents\SPG.INI
\ScreenPrint
Stores the Configuration Folder path; created the first time ScreenPrint is
run; re-written if Configuration Folder location is changed
Configuration Folder stores configuration files and unsaved images; is
created the first time ScreenPrint is run
screenprint.cfg
Main configuration file; is created the first time ScreenPrint is run; rewritten if settings are changed in Main or Configuration Windows
PrinterSetup.cfg
Printer configuration file; is created if non-default printer is selected and/or
any time printer settings are changed in Print dialog
\Catalogs
Catalog storage folder; is created the first time ScreenPrint is run; stores
catalog (.alb) files when catalogs are created
The Software Labs, Inc.
Web: www.softwarelabs.com
Email: [email protected]
Voice: 425-653-2432 Fax: 801-761-2905
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