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Product numbers
9227-A D1
9170-AA1
Fourth Edition (July 2007)
© Copyright Lenovo 2006,2007
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents
Attaching the base and handling your monitor .
Connecting and turning on your monitor .
Adjusting and using your monitor .
Quick tips for healthy work habits .
Adjusting your monitor image .
Using the direct access controls .
Using the On-Screen Display (OSD) controls .
Selecting a supported display mode .
Understanding power management .
Manually installing the monitor driver .
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© Copyright Lenovo 200 6,2007 iii
Safety information
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright Lenovo 2006 ,200 7 iv
Chapter 1.
Getting started
T his U ser ’s G uide contains detailed information on your
Flat
Panel M onitor.
For a quick overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items: v Setup Poster v Monitor Safety, Troubleshooting, and Warranty Guide v Reference and Driver CD v Flat Panel Monitor v Power Cord v Analog Interface CableAttached to monitor
Attaching the base and handling your monitor
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area.
The screen area is glass and can be damaged by rough handling or excessive pressure.
© Copyright Lenovo 2006 ,2007 1-1
Note: To attach a VESA mount, please see
“Detaching the monitor stand” on page
Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.
Types of adjustments
Please see the illustration below for an example of the tilt range.
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see
“Adjusting your monitor image” on page 2-3.
1-2
Flat Panel Monitor User ’s Guide
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower right corner).
Please see the instructions that came with the cable lock to learn how to attach it.
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety Information located in the Monitor Safety,
Troubleshooting, and Warranty Guide before carrying out this procedure.
1.
Power off your computer and all attached devices, and unplug the computer power cord.
Chapter 1.
Getting started
1-3
2.
Connect the analog signal cable to the video port on the back of the computer.
Note: One end of the signal cable is already pre-attached to your monitor.
3.
Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.
4.
Power on the monitor and the computer.
1-4
Flat Panel Monitor User ’s Guide
5.
To install the monitor driver, insert the Reference and Driver CD, click Install driver , and follow the on-screen instructions.
6.
To optimize your monitor image, press the Automatic Image Setup key.
Automatic image setup requires that the monitor is warmed up for at least 15 minutes.
This is not required for normal operation.
Note: If automatic image setup does not establish the image that you prefer, perform manual image setup.
See
“Manual image setup” on page 3-3.
Registering your option
Thank you for purchasing this Lenovo ™ product.
Please take a few moments to register your product and provide us with information that will help Lenovo to better serve you in the future.
Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you.
Register your option on the following Web site: http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.
Chapter 1.
Getting started
1-5
Chapter 2.
Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.
Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.
In addition, use healthy work habits to maximize your performance and comfort while using your computer.
For more detailed information on any of these topics, visit the Healthy Computing
Web site at: http://www.ibm.com/pc/ww/healthycomputing
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to work in comfort.
Organize your work area to match the way you use materials and equipment.
Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach.
Equipment layout and setup play a large role in your working posture.
The following topics describe how to optimize equipment setup to achieve and maintain good working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the following items: v Viewing distance : Optimal viewing distances for monitors range from approximately 510mm to 760mm (20 in to 30 in) and can vary depending on ambient light and time of day.
You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position.
Use a viewing distance that is most comfortable for you.
v Monitor height : Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position.
If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height.
A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
v Tilt : Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
v General location : Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
© Copyright Lenovo 2006 ,2007 2-1
v Use adequate lighting for the type of work you are performing.
v Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.
v Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes.
Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax.
If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.
v Good posture starts with equipment setup : The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer.
Be sure to optimize the position and orientation of your equipment by following the tips outlined in
“Arranging your work area” on page 2-1
so you can maintain a comfortable and productive posture.
Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.
v Minor changes in posture can help avoid discomfort : The longer you sit and work with your computer, the more important it is to observe your working posture.
Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any discomforts that might arise.
Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture v Short, periodic breaks help ensure healthy computing : Because computing is primarily a static activity, it is particularly important to take short breaks from your work.
Periodically, stand up from your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer.
A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to people with disabilities.
With assistive technologies, users can access information in the way most appropriate to their disability.
Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: http://www.ibm.com/able/
2-2
Flat Panel Monitor User ’s Guide
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Note: The direct access controls are blue.
Table 2-1.
Direct access controls
Icon Control
Image Setup
Description
Activates automatic image adjustment.
Brightness Direct access to Brightness adjustment.
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen
Display (OSD), as shown below.
To use the controls:
1.
Press to open the main OSD menu.
2.
Use or to move among the icons.
Select an icon and press to access that function.
If there is a sub-menu, you can move between options using or , then press to select that function.
Use or to make adjustments.
Press to save.
3.
Press to move backwards through the sub-menus and exit from the OSD.
4.
Press and hold for 10 seconds to lock the OSD.
This will prevent accidental adjustments to the OSD.
Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit key, Press and hold the buttons
for 10 seconds to disable / enable DDC/CI function. The words “ DDC/CI disabled ”
shows on the screen.
Chapter 2.
Adjusting and using your monitor
2-3
Table 2-2.
OSD functions
OSD Icon on Main Menu Submenu
Brightness/Contrast
Image Position
Image Setup
Image Properties
Options
Description
Adjusts overall brightness
Brightness
Contrast
Horizontal Position
Vertical Position
Automatic
Manual
Color
Preset mode
Custom
Information
Language
Adjusts difference between light and dark areas
Moves the image left or right.
Moves the image up or down.
Automatically optimizes the image.
Manually optimizes the image.
See
“Manual image setup” on page 3-3.
v Clock v Phase v Save
Adjusts intensity of red, green, and blue.
v Default v
sRGB v
Reddish
• Bluish v Red: Increases or decreases the saturation of ’red’ in the image.
v Green: Increases or decreases the saturation of ’green’ in the image.
v Blue: Increases or decreases the saturation of ’blue’ in the image.
v Save: Saves the custom color choices.
Shows resolution, refresh rate, and product details.
Note: This screen does not allow any changes to the settings.
This section lists the languages supported by your monitor.
Note: The language chosen only affects the language of the OSD.
It has no effect on any software running on the computer.
2-4
Flat Panel Monitor User ’s Guide
Table 2-2.
OSD functions (continued)
OSD Icon on Main Menu Submenu
Options Menu
Default
Position
Custom
Factory Reset
Accessibility
Description
Menu position adjusts menu location on the screen.
Default returns the menu position to the default settings.
v Horizontal: Changes the horizontal position of the OSD.
v Vertical: Changes the vertical position of the OSD.
v Save v Cancel v Reset
Resets monitor to the original factory settings.
Controls button and menu settings for accessibility preferences.
Select
Button repeat rate: or to change.
v Off v Default v Slow
Menu time out: Sets the length of time the OSD will remain active after the last time a button is pressed.
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer.
Therefore, refer to your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor temporarily until you have re-configured the system; preferably to 1280 x 1024 at 60 Hz, which is the Native Resolution Display mode.
Chapter 2.
Adjusting and using your monitor
2-5
The display modes shown below have been optimized at the factory.
Table 2-3.
Factory set display modes
Addressability
640 x 350
640 x 480
720 x 400
800 x 600
1024 x 768
1280 x 1024
Refresh rate
70 Hz
60 Hz, 72 Hz, 75 Hz
70 Hz
60 Hz, 72 Hz, 75 Hz
60 Hz, 70 Hz, 75 Hz
60 Hz, 70 Hz, 75 Hz
Understanding power management
Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-definable period.
There are several states as described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
Table 2-4.
Power indicator
Restoring
Operation Compliance State Power Indicator Screen
On Steady green
Standby/Suspend Steady amber
Normal
Blank Press a key or move the mouse
ENERGY STAR
Off Off Blank
There may be a slight delay before the image reappears.
Note: Standby also occurs if there is no image output to the monitor.
Press a key or move the mouse
ENERGY STAR
There may be a slight delay before the image reappears.
2-6
Flat Panel Monitor User ’s Guide
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not: v Apply water or liquid directly to your monitor.
v Use solvents or abrasives.
v Use flammable cleaning materials to clean your monitor or any other electrical equipment.
v Touch the screen area of your monitor with sharp or abrasive items.
This type of contact may cause permanent damage to your screen.
v Use any cleaner which contains an anti-static solution or similar additives.
This may harm the coating of the screen area.
Do: v Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
v Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor stand
Gently squeeze both ends of the cylinder and remove in the direction shown.
This allows access to the screws that attach the stand to the monitor.
Chapter 2.
Adjusting and using your monitor
2-7
Chapter 3.
Reference information
This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1.
Monitor specifications for type-model
9227-Ax 1,9170-Ax1
Dimensions Height 382.3
mm; 387.3 mm (PSWG)
Depth 162 mm
Stand
VESA mount
Width
Tilt range
Supported
366.8 mm; 370.8
mm (PSWG)
-4°/+30°
100 mm (3.94
in.)
Image
Power input
Power consumption
Note: Power consumption figures are for the monitor and the power supply combined.
Video input
Communications
Supported Display Modes
(VESA Standard modes between noted ranges)
Temperature
Viewable image size
Maximum height
Maximum width
Pixel pitch
Supply voltage
Max supply current
Normal operation
Standby/Suspend
Off
Input signal
Horizontal addressability
Vertical addressability
Clock frequency
VESA DDC
Horizontal frequency
Vertical frequency
Native Resolution
Operating
Storage
Shipping
Radial arm sold separately.
431.80
mm (17.0
in.)
270.34
mm (10.6
in.)
337.92
mm (13.3
in.)
0.264
mm (.010
in.) (V)
100 240 V ac, 60/50 ± 3 Hz
1.5
A
< 35 W
< 2 W
< 1 W
Analog Direct Drive, 75 ohm
0.7
V
1280 pixels (max)
1024 lines (max)
135 MHz
CI
30 kHz 83 kHz
55 Hz 75 Hz
1280 x 1024 at 60 Hz
10° to 35° C (5° to 95° F)
-20° to 60° C (-4° to 140° F)
-20° to 60° C (-4° to 140° F)
© Copyright Lenovo 2006. , 2007 3-1
Table 3-1.
Monitor specifications for type-model 9
227-Ax 1, 9170-Ax1
(continued)
Humidity Operating 10% to 80%
Storage
Shipping
5%
5% to to
95%
95%
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-2.
Troubleshooting
Problem
The words ″Out of Range ″ are shown on the screen, and the power indicator is flashing green.
The image quality is unnacceptable.
Possible cause
The system is set to a display mode which is not supported by the monitor.
v
Suggested action
If it you old and display are replacing monitor, adjust mode the to an reconnect within the specified range for your new monitor.
v If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.
v If these options do not work, contact the
Customer Support
Center.
Be sure the signal cable is firmly plugged into the system and monitor.
The video signal cable is not connected with the monitor or system completely.
The color settings may be incorrect.
The automatic image setup function was not performed.
Select setup.
another color setting from the OSD menu.
Perform automatic image
Reference
“Selecting a supported display mode” on page
“Connecting and turning on your monitor” on page 1-3
“Adjusting your monitor image” on page 2-3
“Adjusting your monitor image” on page 2-3
The power indictator is not lit and there is no image.
v The power is monitor’s not switch switched on.
v The power cord is loose or disconnected.
v There is no power at the outlet.
v v v v Be is
Be sure sure power.
Power electrical the connected the on power the cord properly.
outlet has monitor.
v Try using another power cord.
Try using another outlet.
“Connecting and turning on your monitor” on page 1-3
3-2
Flat Panel Monitor User ’s Guide
v v
Table 3-2.
Troubleshooting (continued)
Problem
Screen and power indicator is steady flashing
The power green, is no is amber indicator green but image.
One or more of the pixels appear discolored
Fuzzy image.
blank is there lines text or a
Horizontal or vertical lines through the in blurry image.
or
Possible cause Suggested action Reference v
The monitor is in
Standby/Suspend mode v Press any key on the keyboard or move the mouse to restore operation.
v Check the Power
Options settings on your computer.
Be sure the video cable is connected with the system properly.
The video signal cable is loose or disconnected from the system or monitor.
The monitor brightness and contrast are at the lowest setting.
Adjust contrast
OSD the setting menu.
brightness on the and
This is a characteristic of the LCD technology and is not an LCD defect.
If there are more than five pixels missing, contact the Customer
Support Center.
Image setup has not been optimized v Your system
Display
Properties setting have not been optimized.
“Understanding management” on page
Adjust the resolution settings on your system to match the native resolution for this monitor: 1280 x 1024 at 60
Hz.
Perform automatic image setup.
If automatic image setup does not help, perform manual image setup.
“Adjusting your monitor image” on page 2-3
“Selecting a supported display mode” on page
When working in the native resolution, you may find additional improvements by adjusting the Dots Per
Inch (DPI) setting on your system.
See the Advanced section of your system’s display properties.
Manual image setup
If automatic image setup does not establish the image that you prefer, perform manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.
1.
Press at the bottom of the monitor to open the OSD menu.
2.
Use or to select and press to access.
3.
Use or to select Clock and Phase adjustment.
Chapter 3.
Reference information
3-3
· Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep.
If the frequency is not correct, the screen shows vertical stripes and the picture does not have the correct width.
· Phase adjusts the phase of the pixel clock signal. With a wrong phase adjustment, the picture has horizontal disturbances in light picture.
4. When the image no longer looks distorted, save the Clock and Phase adjustments.
5. Press to leave the OSD menu.
3-4 Flat Panel Monitor User 's Guide
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft® Windows
Vista, Microsoft Windows XP® and Microsoft Windows 2000 Professional.
Installing the monitor driver in Windows Vista
To install the monitor driver in Microsoft® Windows Vista, do the following:
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature in Windows Vista.
1.
Turn off the computer and all attached devices.
2.
Ensure that the monitor is connected correctly.
3.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows Vista operating system.
4.
Open the Display Properties window by clicking Start Control Panel, and then double-clicking the Hardware and Sound icon.
5.
Click the Personalization icon.
6.
Click the Display Settings icon.
7.
Click the Advanced Settings button.
8.
Click the Monitor tab.
9.
Click the Properties button.
10.
Click the Driver tab.
11.
Open the “Update Driver Software-Generic PnP Monitor” window by clicking on Update Driver. and then click the “Browse my computer for driver software” button.
12.
Select “Let me pick from a list of device drivers on my computer” .
13.
Click the Have Disk button. Click on the Browse button and navigate to the following directory:
X:\Monitor Drivers\Windows Vista
(where X is the drive letter designator for the CD-ROM drive).
14.
Select the "Len L1 71.inf" file and click the Open button. Click the OK button.
15.
Select Lenovo L1 71 and click Next. The files will be copied from the CD to your hard disk drive.
16.
Close all open windows and remove the CD.
17.
Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1 280 x 1024 at a refresh rate of 60 Hz, or
640 x 480 at a refresh rate of 60 Hz.
Installing the monitor driver in Windows XP
To use the Plug and Play feature in Windows XP, files should be loaded from the
Reference and Driver CD.
Note: This section must be completed before continuing with the Windows XP automatic image setup.
1.
Turn off the computer and all attached devices.
2.
Ensure that the monitor is connected correctly.
3.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows XP.
4.
Open the Display Properties window by clicking Start Settings Control
Panel, select/enter into the Display control panel.
5.
Click the Settings tab.
6.
Click the Advanced button.
7.
Click the Monitor tab.
8.
Click the Properties button.
9.
Click the Drivers tab.
10.
Open the Hardware Update Wizard window by clicking on the Update Driver, If appears “Can Windows connect to Windows Update...” window, please select
“No, not this time” option. and then click Next.
11.
Select “Install from a list or Specific location(Advanced)”, and then click Next.
12.
Select “Don't search. I will choose the driver to install” option, and then click
Next.
13.
Click the Have Disk button. Click on the Browse button and navigate to the following directory:
X:\Monitor Drivers\Windows XP & Windows 2000
(where X is the drive letter designator for the CD-ROM drive).
14.
Select the "L1 71.inf" file and click the Open button. Click on the OK button.
15.
Select Lenovo L1 71 and click Next. The files will be copied from the CD to your hard disk drive.
16.
Close all open windows and remove the CD.
17.
Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1 280 x 1024 at a refresh rate of 60 Hz, or
640 x 480 at a refresh rate of 60 Hz.
Installing the monitor driver in Windows 2000
To use the Plug and Play feature in Windows 2000, files should be loaded from the
Reference and Driver CD.
Note: This section must be completed before continuing with the Windows 2000 automatic image setup.
1.
Turn off the computer and all attached devices.
2.
Ensure that the monitor is connected correctly.
3.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows 2000.
4.
Open the Display Properties window by clicking Start Settings Control
Panel, select/enter into the Display control panel.
5.
Click the Settings tab.
6.
Click the Advanced button.
7.
Click the Monitor tab.
8.
Click the Properties button.
9.
Click the Drivers tab.
10.
Open the Upgrade Device Driver Wizard window by clicking on Update Driver, and then click Next.
11.
Select “Display a list of the known drivers for this device so that I can choose a
specific driver” option, and then click Next.
12.
Click the Have Disk button. Click on the Browse button and navigate to the following directory:
X:\Monitor Drivers\Windows XP & Windows 2000
(where X is the drive letter designator for the CD-ROM drive).
13.
Select the "L1 71.inf" file and click the Open button. Click on the OK button.
14.
Select Lenovo L1 71 and click Next. The files will be copied from the CD to your hard disk drive.
15.
Close all open windows and remove the CD.
16.
Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 1 280 x 1024 at a refresh rate of 60 Hz, or
640 x 480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Customer Support Center, please see Appendix A,
“Service and Support,” on page A-1.
Service information
Product numbers
The product number for your monitor is located on the side of the display bezel as shown below.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty: v Images burned onto the screen of a CRT monitor.
Burned image is preventable by utilizing a moving screen saver or power management.
v Physical damage to covers, bezel, base and cables.
v Scratches or punctures on monitor screens.
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers, to support the customer warranty.
Parts are for service use only.
The table below shows information for model 9227-Ax 1, 9170-Ax1.
Table 3-3.
List of service parts
FR U (Field
R eplaceable
U nit) Part number D escription
4 L171 FRU Monitor
40Y85 80
30R5139
L171 FRU Monitor
L171 FRU Signal cable
C olor
Black
Black
M achine Type M odel
(M T M )
9227-A D1
9 170-AA1
9227-A x1, 9170-Ax1
4 1U5199 L171 FRU Stand
Black
9227-A D1, 9170-AA1
1231321
Appendix A.
Service and Support
The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product.
Refer to your Lenovo Statement of Limited Warranty for a full explanation of Lenovo warranty terms.
Online technical support
Online technical support is available during the life of your product through the
L enovo Support Web site at http:/ / www.lenovo.com/ think/ support.
During the warranty period, assistance for replacement or exchange of defective components is available.
In addition, if your option is installed in a L enovo computer, you might be entitled to service at your location.
Your technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn from marketing.
Additional support offerings, including step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the following information as possible: v Option name v Option number v Proof of purchase v Computer manufacturer, model, serial number, and manual v Exact wording of the error message (if any) v Description of the problem v Hardware and software configuration information for your system
If possible, be at your computer.
Your technical support representative might want to walk you through the problem during the call.
Argentina
Australia
Worldwide telephone list
Phone numbers are subject to change without notice.
For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list .
Country or Region
Africa
Telephone Number
A frica: +44 (0)1475-555-055
South A frica: +27-11-3028888 and 0800110756
C entral A frica: C ontact your L enovo Service provider
0800-666-0011 (Spanish)
131-426 (English)
© Copyright Lenovo 2006 ,2007.
,2007
A -1
Country or Region
Austria
Belgium
Bolivia
Brazil
Canada
Chile
China
China (Hong Kong S.A.R.)
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
Estonia
Finland
France
Germany
Greece
Guatemala
Honduras
Telephone Number
Up and running support: 01-24592-5901
Warranty service and support: 01-211-454-610
(German)
Up and running support: 02-210-9820 (Dutch)
Up and running support: 02-210-9800 (French)
Warranty service and support: 02-225-3611 (Dutch, French)
0800-0189 (Spanish)
Sao Paulo region: (11) 3889-8986
Toll free outside Sao Paulo region: 0800-7014-815
(Brazilian Portuguese)
1-800-565-3344 (English, French)
In Toronto only call: 416-383-3344
800-224-488 (Spanish)
800-810-1818 (Mandarin)
Home PC: 852-2825-7799
Commercial PC: 852-8205-0333
ThinkPad and WorkPad: 852-2825-6580
(Cantonese, English, Putonghua)
1-800-912-3021 (Spanish)
284-3911 (Spanish)
0800-0426
+357-22-841100
+420-2-7213-1316
Up and running support: 4520-8200
Warranty service and support: 7010-5150
(Danish)
566-4755
566-5161 ext.
8201
Toll Free within the Dominican Republic: 1-200-1929
(Spanish)
1-800-426911 (Spanish)
250-5696 (Spanish)
+386-61-1796-699
Up and running support: 09-459-6960
Warranty service and support: +358-800-1-4260
(Finnish)
Up and running support: 0238-557-450
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Up and running support: 07032-15-49201
Warranty service and support: 01805-25-35-58
(German)
+30-210-680-1700
335-8490 (Spanish)
Tegucigalpa & San Pedro Sula: 232-4222
San Pedro Sula: 552-2234
(Spanish)
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Flat Panel Monitor User ’s Guide
Korea
Latvia
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Middle East
Netherlands
New Zealand
Nicaragua
Norway
Panama
Peru
Philippines
Country or Region
Hungary
India
Indonesia
Ireland
Italy
Japan
Telephone Number
+36-1-382-5720
1600-44-6666
Alternate Toll Free: +91-80-2678-8940
(English)
800-140-3555
+62-21-251-2955
(English, Bahasa, Indonesian)
Up and running support: 01-815-9202
Warranty service and support: 01-881-1444
(English)
Up and running support: 02-7031-6101
Warranty service and support: +39-800-820094
(Italian)
Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
Both of the above numbers will be answered with a Japanese language voice prompt.
For telephone support in English, please wait for the Japanese voice prompt to end, and an operator will answer.
Please ask for ″English support please, ″ and your call will be transferred to an English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
1588-5801 (Korean)
+386-61-1796-699
+386-61-1796-699
+352-298-977-5063 (French)
1800-88-8558 (English, Bahasa, Melayu)
+356-23-4175
001-866-434-2080 (Spanish)
+44 (0)1475-555-055
+31-20-514-5770 (Dutch)
0800-446-149 (English)
255-6658 (Spanish)
Up and running support: 6681-1100
Warranty service and support: 8152-1550
(Norwegian)
206-6047 (Spanish)
0-800-50-866 (Spanish)
1800-1888-1426
+63-2-995-8420
(English, Philipino)
Appendix A.
Service and Support
A-3
Country or Region
Poland
Portugal
Romania
Russian Federation
Singapore
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Uruguay
Venezuela
Vietnam
Telephone Number
+48-22-878-6999
+351-21-892-7147 (Portuguese)
+4-021-224-4015
+7-095-940-2000 (Russian)
1800-3172-888 (English, Bahasa, Melayu)
+421-2-4954-1217
+386-1-4796-699
91-714-7983
91-397-6503
(Spanish)
+94-11-2448-442 (English)
Up and running support: 08-477-4420
Warranty service and support: 077-117-1040
(Swedish)
Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54
(German, French, Italian)
886-2-8723-9799 (Mandarin)
1-800-299-229 (Thai)
00800-4463-2041
(Turkish)
Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
(English)
1-800-426-7378
(English)
000-411-005-6649 (Spanish)
0-800-100-2011 (Spanish)
For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160
(English, Vietnamese)
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Flat Panel Monitor User ’s Guide
Appendix B.
Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries.
Consult your local Lenovo representative for information on the products and services currently available in your area.
Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy.
54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD.
PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons.
The information contained in this document does not affect or change
Lenovo product specifications or warranties.
Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties.
All information contained in this document was obtained in specific environments and is presented as an illustration.
The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites.
The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may
© Copyright Lenovo 2006 ,2007 B -1
vary significantly.
Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation.
Actual results may vary.
Users of this document should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
ThinkCentre
ThinkPad
ThinkVision
ENERGY STAR and the ENERGY STAR logo are registered US trademarks.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of others.
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Flat Panel Monitor User ’s Guide
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Key Features
- Business 43.2 cm (17")
- 1280 x 1024 pixels
- 8 ms 270 cd/m² 500:1
- 40 W