Introducing the powerful smartphone in a razor slim
design! MOTOROLA RAZR™ has tons of advanced
features for everything you want to do—video, web
browsing, multimedia, and more.
• A blistering fast dual-core 1.2 GHz processor lets you
download web pages in under a second, and makes
multi-tasking a snap.
• Use MotoCast to stream or download music, videos,
and documents to your smartphone, and upload
photos and files to your computer.
• Use your 8MP camera to capture life’s moments in
full 1080p HD video. Your smartphone’s 4.3" qHD
Super AMOLED Advanced display makes video
playback crisper and more vivid than ever before.
Note: Certain apps and features may not be available in
all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information in this guide.
This product meets the applicable limit for
exposure to radio waves (known as SAR) of
2.0 W/kg (ICNIRP). The limits and guidelines
include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The highest SAR values measured for this device are
listed in the regulatory information packaged with your
• Answers: Touch
Help Center.
• Updates: Smartphone updates, computer software,
user guides, online help, and more at .
• Accessories: Find accessories for your smartphone at
• All screens in this guide are simulated. Actual
displays may vary.
• Instructions to perform tasks in this guide may
change depending on the software version on your
• Unless specified otherwise, all instructions to
perform tasks in this guide assume that you are
starting from the home screen.
Your smartphone
the important keys & connectors
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Apps & updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Social networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tips & tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Webtop application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Digital living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Photos & videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Personalize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Memory card & file management . . . . . . . . . . . . . . . . . . . . . . . . 43
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Product Safety & Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Micro USB
Micro HDMI
Headset Jack
Arturo Roman
JP Jordan
Tatia Torrey
Kim Vonesh
Press = sleep
Hold = power
Volume Keys
4.3" qHD
http: / / www .
Micro SIM
microSD Slot
Note: Your smartphone might look a little different.
Your smartphone
Set up & go
Let’s go
let’s get you up and running
Turn on.
Select a language.
Assemble & charge
Arturo Roman
P Jordan
Kim Vonesh
Welcome to MOTOROLA
Micro SIM in.
Please choose a language
English (United Kingdom)
microSD in.
setup steps.
h t tp : / / www .
Data settings
The phone settings will be adapted to the data
plan you have subscribed.
Charge up.
Add accounts.
Set Up Accounts
If you use any of the services below, tap the
Apps icon to set it up.
Flat rate data plan
Non-flat rate data plan
Corporate Sync
Email Accounts
Motorola ID
Yahoo! Mail
Note: This product uses a non-removable battery. The
battery should only be replaced by a Motorola-approved
service facility. Any attempt to remove or replace your
battery may damage the product.
Note: Your phone supports data-intensive apps and
services. It is strongly recommended that you purchase
a data plan that meets your needs. Contact your service
provider for details.
Tip: To save battery life, see “Battery tips” on page 23.
Let’s go
Wi-Fi connect
Touchscreen & keys
If you want to use a Wi-Fi network for even faster
Internet access, touch the status bar at the top of the
home screen and drag it down. Touch the Wi-Fi
networks available notification to select a preferred
a few essentials
You can also touch Menu
> Settings > Wireless &
networks > Wi-Fi settings to search for and connect to
wireless networks. There’s more in “Wi-Fi networks” on
page 40.
Cool content & more
Browse and download thousands of the coolest apps on
the planet from Android Market™.
Download new apps with “Browse & install apps” on
page 9. Your smartphone comes with a microSD
memory card installed—you can load it up with photos,
videos, and music from your computer (see “Memory
card” on page 43).
Touchscreen & keys
Touchscreen on/off
Your touchscreen is on when you need it and off when
you don’t.
• To make your touchscreen sleep or wake up, just
press Power
• When you hold the smartphone to your ear during
calls, your touchscreen sleeps to prevent accidental
• To change how long your smartphone waits before
the screen goes to sleep automatically, touch
> Settings > Display > Screen timeout.
• To make the screen lock when it goes to sleep, see
“Screen lock” on page 51. To unlock the screen,
press Power
, then drag
to the right.
Note: Your
touchscreen might stay
dark if the sensor just
above it is covered.
Don't use covers or
screen protectors (even clear ones) that cover
this sensor.
Touch tips
Key tips
It’s all in the touch:
Menu, home, back, & search
• Touch: Choose an icon or option.
Touch Home
close any menu or app
and return to the home
screen. In the home
screen, touch and hold
to show the
most recent apps used,
then touch an app to
open it.
• Touch & Hold: Show options.
• Drag: Scroll or move slowly.
• Flick: Scroll or move quickly.
• Zoom: Slide fingers apart or together to zoom in or
out on Google Maps™, web pages, or photos.
Displaying 297 contacts
In case of emergency
Touch Menu
Touch & hold
to show options.
Abe Baudo
Allie Smyth
Abe Baudo
View contact
Anna Medina
Touch Search
voice search.
to open menu options.
to go back.
for text search, or touch and hold for
Power key menu
Call contact
Astrid Fanning
Text contact
born St
lark St
Slide two fingers
apart or together
to zoom in or out.
Wacker Dr
Touch Back
E Wacker Pl
Press and hold Power
to open the power key menu,
where you can turn off your smartphone (Power off),
turn off all wireless connections and put the phone into
low-power Sleep mode, or turn Airplane mode or Silent
mode on and off.
M W Lake St M
W Lake St
E Randolph St
N Micigan
Lake Randolph/
Drag or flick to scroll.
Touchscreen & keys
Adjust volume
Quick tips
Press the volume keys to change ring
volume (in the home screen) or
earpiece volume (during a call).
If you’re not sure what to do next, try one of these:
When playing music or video files,
press the volume keys to adjust
media volume.
Rotate the screen
When you turn your smartphone, the touchscreen can
rotate to stay right-side up:
Find it: Menu
> Settings > Display > Auto-rotate
Touchscreen & keys
Get the details—Open a text
message, see details for a
contact, or open items in
other lists.
Touch the message,
contact, or item.
See screen menu—Open a
menu for the current screen.
Touch Menu
See item options—Open an
options menu (if available) for
an item on the screen.
Touch & hold the
Start again—Go back to the
home screen.
Touch Home
Wake up your
smartphone—Turn on a
sleeping touchscreen.
Press Power
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on the
smartphone or touch Home
from a menu. It’s
basically like this:
Arturo Roman
JP Jordan
Tatia Torrey
Kim Vonesh
Phone Status Bar
Drag this bar down to
see details.
Flick left or right to see
more panels of widgets
& shortcuts.
h t tp:/ / w w w .
Touch to open.
Open the app menu.
The home screen extends left and right to give you more
room for adding shortcuts, widgets, and more. Flick the
home screen left and right to see more panels or to add
widgets or shortcuts.
Tip: From the home
screen, touch
to see
thumbnails of the five
home screen panels.
Touch a thumbnail to
go to the panel.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.
To see other panels of shortcuts and widgets, flick the
home screen left or right. Or, touch Home
and touch
a thumbnail to go to the panel.
• To open something, touch it. Touch Home
return to the home screen.
Tip: When you open a widget, touch Menu
to see
any options or settings (you can choose accounts for
Calendar, Social Networking, Social Status, or
Universal Inbox widgets).
Note: Your home screen might look a little different.
Home screen
There’s more about social networking widgets in
“Your social networking account” on page 22.
• To resize widgets, touch
and hold a corner until you
feel a vibration, then drag.
• To add something or
change your wallpaper,
touch and hold an empty
spot until you see the Add
to Home menu.
, then use the window that appears.
Touch here to enter text.
Kristine Kelley
3pmeven ready to
back Meeting
to school
• To move or delete something, touch and hold it until
you feel a vibration, then drag it to another spot,
another panel, or the trash
at the top of the
Shortcuts in the dock row at the bottom of the home
screen always appear in all panel views. You can change
the dock shortcuts (except the app menu icon
). Touch
and hold a dock shortcut, then select the shortcut you
want to replace it.
Home screen
Touch Search
You can add a folder to organize your shortcuts.
for more
search options.
to search
by voice.
Smartphone status & notifications
Icons at the top of the
screen notify you about
messages and
smartphone status. To
see your notifications,
touch the status bar and
drag it down. Touch
a notification to select it.
To dismiss a single
notification, touch . To
dismiss all notifications,
touch Clear .
October 6, 2012
Service Provider
Wi-Fi networks available
Select to open Preferred N/W Finder
Jim Somers
Meet me outside the...
2:47 PM
New email
[email protected](2)
2:45 PM
New voicemail
Dial *86
2:41 PM
network (full signal)
3G (fastest data)
Apps & updates
network (roaming)
network (no
get the app you want
GPS active
Quick start: Apps & updates
Wi-Fi in range
Wi-Fi connected
Bluetooth™ on
USB connected
active call
missed call
airplane mode
microSD card
new text message
alarm set
new email
new voicemail
speakerphone on
sound off
call mute
battery (charging)
battery (full charge)
Tip: To see today’s date, touch the status bar at the top
of the screen.
You can find all of your apps in one place. From the
home screen, touch
to open the app menu. To see all
of your apps, flick left and right.
From the app menu, touch
to view or create app
Open the app groups menu.
All apps
Find new apps
on Android Market™.
New group
Create a new app group.
All apps
Choose which app group
you want to see.
To close the app menu, touch Home
or Back
Browse & install apps
Get all the fun games and cool apps you want! Android
Market™ provides direct access to apps, games, books,
and movies that you can download and install on your
Apps & updates
Find it:
Scroll to and touch the app you want to install. Then,
touch Install (if app is free) or Buy.
New apps that you install are added to the app menu.
Tip: Find more apps by going to on
your computer.
Tip: Choose your apps and updates carefully, from
Market, as some may impact your
trusted sites like
phone’s performance—see “Choose carefully” on
page 10.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will access.
If you don’t want the app to have access to this
information, cancel the installation.
Recent apps
Your smartphone remembers the apps that you used
most recently. From the home screen, touch and hold
to show the most recent apps used. From
the app menu, touch
> Recent.
Manage & restore apps
From the home screen, touch Menu
> Manage
Touch an app in the list, then touch Uninstall (for apps
you downloaded), Clear cache, or other options.
Apps & updates
To reinstall apps from Android Market, touch
Market, then touch Menu
> My apps.
Previously installed apps are listed and available for
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or have fun. But remember, choose
your apps carefully. Here are a few tips:
• To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted
sites, like
• In Market, check the apps’ ratings and comments
before installing.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, a simple battery level
widget will use less than a streaming music player
app. After installing an app, if you're not happy with
how much memory, data, battery or processing
power it's using, uninstall it. You can always install it
again later.
• Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure to
inappropriate content.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Update my smartphone
Quick start: Calls
You can check, download, and install smartphone
software updates using your smartphone, or using your
Dialing options
it’s good to talk
From the home screen, touch
Recent Calls List
Touch an entry to call.
• Using your smartphone:
You may get an automatic notification of an available
update on your smartphone. Simply follow the
instructions to download and install.
• Using your computer:
On your computer, go to
and check the “Software” links. If an update is
available, follow the installation instructions.
Most Recent
Julie Smith
Mobile 1-555-555-5555
To manually check for updates, touch Menu
> Settings > About phone > System updates.
Your smartphone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
1 hour ago
Return Call
Delete digits you entered.
Add Number To Contacts
Enter a phone number
& touch here to call it.
Voice Dial
In-call options
00:12 Service Provider
Call Timer
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, touch Home
Kristine Kelley
Mobile (555) 555-7931
Chicago, IL
Make & answer calls
To make a call, touch
touch .
Dialer, enter a number, then
Tip: If the screen is locked, drag
End Call
Hang up.
Enter numbers during a call.
Add call
End call
Turn the speakerphone
on or off.
Mute or unmute the call.
To use a Bluetooth™ device, touch Bluetooth. (The
device must be turned on and previously paired—see
“Connect new devices” on page 42.)
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
to the right first.
To answer a call when the screen is active, touch
When the screen is locked, answer by dragging
the right.
To ignore a call when the
screen is active,
touch Ignore . When the
screen is locked, ignore the
call by dragging
to the
left. Your smartphone gives
you the option to send a
text message to the caller.
Select a message and
touch Ok to send it, or
touch Cancel to exit without
sending a message.
Text Message Reply
Create new message
”Sorry I was unable to
answer your call”
”Please call me again
in a few minutes”
”I will call you back in
a few minutes”
Turn off text message
Tip: To silence an incoming
call alert, press Power
or the volume keys.
Note: When you hold the smartphone to your ear, the
display goes dark to prevent accidental touches. When
you move the smartphone away from your ear, the
display lights up again.
Conference calls
To start a conference call, call the first number. After the
call connects, touch Add call. Dial the next number, or
select it from contacts or favorites. When the next
number answers, touch Merge.
Recent calls
Find it:
Dialer > Recent
Your phone number
• To select a call list, touch
and select All calls,
Missed calls, Incoming calls, or Outgoing calls.
• To call a number, touch
next to the entry.
• To send a text message, create a contact, view a
contact, or other options, touch and hold an entry.
• To clear the list, touch Menu
> Clear list.
Frequent calls
Find it:
Dialer > Favorites
• To add a contact to Favorites, touch the contact, then
touch the star next to the contact’s name. The star
turns green.
• To call a number, touch
Find it: Menu
> Settings > About phone > Status
> My Phone number
next to the entry.
• To send a text message, view a contact, or other
options, touch and hold an entry.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
Dialer (if your smartphone is locked, touch
Emergency Call).
1 Touch
2 Enter the emergency number.
3 Touch
to call the emergency number.
Note: Your phone can use location based services
(GPS and AGPS) to help emergency services find you.
See “Location Services (GPS & AGPS)” on page 57.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
contacts like you’ve never had before
Quick start: Contacts
Find it:
Displaying 297 contacts
In case of emergency
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Create & view groups
of contacts.
Add contacts.
Contacts List
Touch to view contact
information. Touch & hold
to call, send a text message,
& more.
Touch a letter to jump to
contact names that start
with the letter.
Tip: To search the list, touch
to open a touchscreen
keypad, then type a name. When you flick or drag the
list, a scroll bar appears that you can drag to move the
list faster.
Transfer contacts
Call or email contacts
Get all your contacts, all in one place. Here’s a few
helpful hints:
Find it:
• Use Gmail™
• To call, text, send an email, or see other options,
touch and hold the contact.
All your Gmail contacts will automatically get synced
to your phone. Various computer applications for
mobile phones and email accounts allow you to
export your contacts as a “.CSV” file. You can then use
Gmail to import the file. For more details, go to or log in to your
Gmail account on your computer and select “Help”.
• More
There are other methods and tools to help you at
Link contacts
You might have two or more contacts for the same
person, maybe a Gmail contact who is also stored on
your phone, or one friend with two email addresses. To
combine these contacts:
Find it:
Touch a contact to open it, touch Menu
> Edit
contact, touch Menu
> Join, touch the second
contact, then touch Save.
• To view contact information, touch the contact.
• To add a contact to Favorites, touch the contact, then
touch the star next to the contact’s name. The star
turns green.
View & use contacts
When you set up a social networking account (see
“Social networking” on page 22), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact info,
you’ll see their name and number, but you can see their
social network status and smiling face, too.
Find it:
• To find a contact, touch
type the contact name.
in the Contacts screen and
Touch a contact to open its details. While viewing
details, you can start a call or message by touching
icons next to the phone number, email address, or
social network. To see your interactions with the
person, touch Contact History.
• To change which group of contacts is shown (All,
Facebook, and so on) touch the filter name at the top.
Touch any entry area to open the touchscreen keypad.
• To change how you view the list of contacts, flick left
or right at the bottom of the screen to select History
(recently used), A-Z (list without status), or Status (list
with status).
Where are contacts saved? Your smartphone saves
new contacts in its memory and on the Google Server, if
you have an account. It also updates your social
networking account.
Create contacts
Edit or delete contacts
Find it:
Contacts >
When you’re finished, touch Save.
Find it:
Touch the contact, then touch Menu
or Delete contact.
Google contact
> Edit contact
from [email protected]
Synchronize contacts
Select a picture
for the contact.
First name
Last name
Add more name details.
Add another number.
Remove this number.
Set the number type.
Postal address
When you change one of your contacts, your
smartphone automatically updates your other social
networking accounts. When you change a social
networking friend, your smartphone updates your
Personalize contacts
Find it:
sometimes it’s best to text, or IM, or email . . .
Add a photo: Touch the contact, touch Menu
contact, then touch
> Edit
Quick start: Messaging
Set a ringtone: Touch the contact, then touch Menu
> Options > Ringtone.
Find it:
Messaging > Universal Inbox
Check for messages now.
Find it:
Universal Inbox (14)
Contacts >
> group name
Anna Medina
Create messages.
7:39 PM
Message Type
Copy Revisions
You can put your contacts into groups that you create
(like “friends”, “family”, or “work”). Then, you can find
contacts faster by showing one group at a time.
To create a new group, touch
touch Menu
> New group.
Contacts >
, then
Please take a look at the new revisions and let...
Jim Somers
5:47 PM
Meet me outside the theater at 8 and don’t
don’t forget your ID. Would you maybe like to...
Arther Bando
2:45 PM
Meeting invitation
Meeting is set for next Thursday at 10:00 am...
Jon Anderson
2:19 PM
Message List
Touch to open a message.
Touch & hold to move,
delete, & more.
Your last message
I’m fine with that.
Mary Morgan
11:41 AM
We’re going to need help with the new interns...
Tip: To see more messages, flick or drag up.
Read & reply to messages
Find it:
Messaging > Universal Inbox
Note: Universal Inbox shows all of your messages
together—text, email, and social networking messages.
To show only one type of message, touch a message
type instead of Universal Inbox.
Send & receive attachments
To send a file in a message, open a new message and
touch Menu
> Insert.
• To open a text message or social networking
message and all of its replies, touch it.
When you receive a message with an attachment, open
the message and touch the file name to download it.
Then, touch the name again to open it. Some file
formats can be converted to HTML for faster viewing,
and your smartphone will show Get HTML version.
• To respond to a text message, just open it and enter
your response in the text box at the bottom.
While viewing the attachment, touch it to save it, share
it, and more.
To forward a text message, touch and hold a
message in the conversation, then touch Forward
Tip: To send and receive large attachments faster, use a
Wi-Fi connection (see “Wi-Fi networks” on page 40).
For email, touch
to choose a reply or forward
• To open options, touch and hold a message.
Create messages
Find it:
Messaging >
Choose a message type, such as Text Message or
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu
for options
like Insert... or Attach Files.
Set up messaging
To add email accounts, touch
> Add account.
Account Manager
My Accounts
• Corporate Sync is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name with
your user name (like domain/username).
• Email is for most personal email accounts. For
account details, contact the account provider.
To change your settings, touch
touch Menu
, then touch:
• Manage accounts to add or remove an account.
• Edit Universal Inbox to choose which accounts show
messages in the Universal Inbox.
• Message Settings to set the notification for each
account type (along with other preferences, for
Tip: For social network accounts, see “Add accounts” on
page 22.
When you have a new voicemail,
appears at the top
of the screen. Drag down the status bar and touch the
New voicemail notification to listen to your voicemail
If you need to change your voicemail number, in the
home screen touch Menu
> Settings > Call settings
> Voicemail settings.
The first time you turned on your smartphone (see “Set
up & go” on page 3), you probably logged in to your
Gmail™ account. You can add any other email account
that you set up.
To add other email accounts to your Messages widget
My Accounts > Add
and Universal Inbox, touch
account > Email.
Account Manager
Instant messages
To send and receive instant messages, you can use
Google Talk™.
Find it:
Tip: You can also download an instant messaging app
from Android Market™.
Text entry
Swype™ text entry
keys when you need them
Enter words with one continuous motion. Just drag your
finger over the letters in the word.
Touchscreen keypad
You can open a keypad on your screen by touching a text
box. To close the keypad, touch Back
Text Box
Touch to open
To enter a word,
just trace a path
through the
letters. To
capitalize, go
above the keypad.
For double letters,
circle the letter.
Voice Input/
• To enter apostrophes in common words (like “I’ll”),
drag through the n as though it was an apostrophe.
New Line
Open a keypad for
numbers & symbols.
• To enter several symbols, other punctuation, or
numbers, touch SYM.
Input methods
• To correct a word, double-tap it. Swype shows a small
menu of other word options. Swype might also show
a menu if it can’t guess your word.
To select an input method, touch and hold a text entry
area on the screen to open the Edit text menu. Touch
Input method, then touch the method you want.
• If Swype doesn’t know a word, you can still touch the
letter keys to enter it. Swype remembers, so next
time you can just drag over the letters.
Text entry
Multi-touch keyboard
Enter text a letter at a time. As you type, your
smartphone suggests words from your dictionary and
chosen language. The smartphone also automatically
enters apostrophes in some words, like “dont.”
Paste cut or copied
text at cursor location
Touch and hold location to
paste, then touch Paste.
Delete character to left
of cursor
Touch Delete
delete more).
To add a word to your dictionary, touch and hold the
word, then select Add “word” to dictionary.
(hold to
Text input settings
Typing tips
Find it: Menu
> Settings > Language & keyboard
• To edit your dictionary, touch User dictionary.
Enter one capital
Touch Shift
Enter only capital
letters, until you touch
Touch Shift
twice. Touch
again to revert to lowercase.
Move the text entry
Touch the text where you
want the cursor to go.
Select text
Touch and hold text, then
touch Select word or
Select all.
Cut or Copy selected
Touch and hold text,select
all,touch and hold text then
Cut or Copy.
• To change the language and the style for your
touchscreen keypad, touch Select locale.
• To change input method and settings, touch Swype or
Multi-touch keyboard.
Text entry
Social networking
my life, your life
Your social networking account
Integrate and sync all your contacts, emails, and social
networking sites. No opening and closing apps and
menus. Just touch the Social Networking and Social
Status widgets on your home screen.
Twitter messages will always appear as “read” on your
smartphone, but your smartphone notifies you when
you receive a new message.
Tip: To download updates faster, see “Wi-Fi networks”
on page 40.
Edit & delete accounts
Find it:
Account Manager
My Accounts
Tip: Use the gallery to view all of yours and your friends’
online albums. Touch
Touch and hold an account, then touch Open account to
edit it, or touch Remove account to remove it (along with
its contacts and messages).
Add accounts
Note: You can’t delete the Google™ account you used
or created when you set up your smartphone.
You can add your Facebook, Twitter, or other accounts
to your social networking account. If you don’t have
accounts on these sites, visit their websites to set them
To set up email accounts, see “Set up messaging” on
page 18.
Find it:
Account Manager
My Accounts > Add account
Add an account by touching it. Then enter your user
name and password for that account.
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in your Social
Networking widget.
Social networking
• To use the FM radio app, you need a wired headset.
The wires in your headset act as the antenna. For best
performance, use a Motorola Original headset. Indoor
reception may vary.
Tips & tricks
a few handy hints
General tips
• If you can’t see the screen while wearing sunglasses,
take them off. Screen brightness changes as your
smartphone senses the current lighting conditions.
• To return to home screen, touch Home
• To see recently dialed numbers, touch
> Recent.
• To sleep/wake your smartphone, press Power
• To set screen timeout, touch Menu
> Display > Screen timeout.
• To search, touch Search
> Settings
Want to extend your battery life? Try these:
• Use the Smart Actions app to manage smartphone
settings and help minimize battery use. For more
Smart Actions, then touch
information, touch
> Help.
• To turn off background data transfers, touch Menu
> Settings > Data manager > Background data.
• To turn off Bluetooth™ power, touch Menu
> Settings > Wireless & networks > Bluetooth.
• To voice search, touch and hold Search
Battery tips
• To show the most recent apps you’ve used, touch and
hold Home
• To turn off Wi-Fi power, touch Menu
> Wireless & networks > Wi-Fi.
> Settings
• To change one of the dock shortcuts at the bottom of
the home screen, touch and hold the shortcut, then
select the shortcut you want to replace it.
• To turn sound on/off, press and hold Power
> Silent mode.
• To turn airplane mode on/off, press and hold
> Airplane mode.
Tips & tricks
Webtop application
Connect the webtop application
smart mobile computing
Connect your smartphone to the Motorola Lapdock to
automatically launch the webtop application.
Quick start: Webtop
Connect your smartphone to an HD display using the
HD Dock or Adapter for webtop application, then choose
the webtop application from the application menu.
Browse, or use web apps, on a large screen in a full
Firefox™ browser. Create and share documents,
spreadsheets, and presentations with online tools like
Google Docs.
To open the webtop application, connect your
smartphone to an HD display or monitor using a dock
accessory (sold separately).
When you’re done using the webtop application, just
disconnect your phone from the accessory.
Control the webtop application
To navigate the webtop application display:
• In the Phone window, you can open your phone apps.
• At the bottom of the screen, you’ll see App Shortcuts.
You can open multiple Firefox browsers.
Optional LapDock or HD Dock
LapDock Display, HDTV, or Monitor
• At the top right of the screen, you’ll see icons for
status and Settings.
For help in the webtop application, open Settings
> Help at the top right of the screen.
Mobile View
Send current web page to phone
Account Manager
App Tray
Webtop application
Full Desktop
When you find an interesting web page in the webtop
application, you can send it to your smartphone to view
after undocking. In the Firefox browser, select File
> Send to phone. If prompted to complete the action,
select Browser. The web page opens in your
smartphone browser.
Digital living
HD viewing
connect and enjoy
You can create your own HD videos (see “HD videos” on
page 28) to view on your wide screen HDTV or monitor.
1 Connect an HDMI cable (sold separately) from
the HDMI port on your smartphone (see “Your
smartphone” on page 2) to an HDMI port on the
TV monitor.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Stream or download music, pictures, videos, and
documents from your computer directly to your
smartphone. MotoCast lets you pull content from your
home or work computers, providing secure, nearly
instant remote access to your files.
To get started, touch
My Accounts > Add
account > MotoCast ID, and follow the on-screen
instructions to create an account on your smartphone.
Account Manager
2 Adjust the viewable area on the HDMI screen by
touching Menu
> Settings > HDMI.
Mirror mode
Connect your smartphone to your HDTV, monitor, or
projector so you can view and interact with your
smartphone on the big screen. Show off your photos,
videos, and downloaded movies. Enjoy the big screen
for gaming, movies, the web, and more. Just connect
your smartphone to an HDTV or monitor using an
HDMI cable (sold separately). Everything you see on
your display will appear on the big screen as well.
MotoCast can be installed on one or more Microsoft™
Windows™ or Apple™ Macintosh™ computers to
stream, download, and upload files. Your smartphone
contains the application that needs to be installed on
your computer. Connect your smartphone to the
computer with a USB cable, and follow the on-screen
instructions to install the application. When installed, log
in to the same account you created on your smartphone,
then select which computer files you want to share.
Digital living
Note: Photos are stored in your phone’s internal
memory, unless you switch it to the microSD memory
card. Photo resolution can be set to 8MP or Widescreen
Photos & videos
see it, capture it, share it!
Tip: Press the volume keys to zoom in and out on the
viewfinder image.
Take & share photos
Take that family photo, and post it online for everyone to
Find it:
Switch between front
& back cameras.
See your
last photo.
To take the photo, touch
in the viewfinder.
Your phone stores the photo, and shows a thumbnail
image of the photo in the corner of the screen. To see
the photo you just took, touch the thumbnail. Then:
• To set the photo as a wallpaper, contact photo, or
social network photo, touch Menu
> Set as.
• To send the photo in a message or post it online,
touch . For more info on sharing your photos, see
“Share photos & videos” on page 30.
• To upload the photo to an online photo album,
touch .
• To print the photo, touch Menu
• To delete the photo, touch Menu
Adjust camera
Photos & videos
Autofocus Box
Switch to
> More > Print.
> Delete.
Panoramic photos
In the viewfinder, touch Menu
> Modes
> Panorama to take a wide panoramic photo. The
camera auto-captures up to six multiple shots as you
move the camera, and joins them together to make one
large image.
Camera settings
Set to Single shot, Panorama,
Multi-shot, or Timer.
Set the viewfinder image brightness
Set Flash On, Flash Off, or Auto Flash.
In the viewfinder, drag the tab in the lower-left corner of
the screen (or touch Menu
) to adjust camera
• Widescreen (6MP) or 8MP photo
• Video Resolution
• Storage Location (phone or
SD card)
• Geo-Tag (auto location information)
• Video Stabilization
• Shutter Tone
Set a photo effect: Normal, Black and
White, Negative, and more.
Set the type of photo you want to
take: Auto, Portrait, Landscape, Sport,
and more.
Photos & videos
Your phone stores the video, and shows a thumbnail
image of the video in the corner of the screen. To see
the video you just took, touch the thumbnail. Then:
Record & share videos
Find it:
Watch your
last video.
• To play the video, touch
Switch between front
& back cameras.
• To send the video in a message or post it online,
touch . For more info on sharing your video, see
“Share photos & videos” on page 30.
• To upload the video to an online album, touch
• To delete the video, touch Menu
> Delete.
HD videos
You can capture HD-quality videos to watch on an HDTV
or monitor.
To record an HD quality video, be sure to select the
correct Video resolution. From the active camcorder
viewfinder, touch Menu
> Settings > Video
Resolution > HD+ (1080p) or High Definition (720p).
To enhance the video quality, touch Menu
Scenes or Effects.)
Adjust camcorder
Switch to camera.
To record a video, touch
in the viewfinder. To stop
the video recording, touch
Photos & videos
> Audio
Camcorder settings
View photos & videos
In the viewfinder, drag the tab in the lower-left corner of
the screen (or touch Menu
) to adjust camcorder
Find it:
• Widescreen
• Video Resolution (1080p, 720p,
View all of your photos and your friends’ photos/videos
from different media sites like Picasa™, Flickr,
PhotoBucket, and Facebook™. You can add comments
to others’ photos, and see comments that others have
posted. You can even view photos stored on your
computer with MotoCast.
• Storage Location (phone or
SD card)
• Geo-Tag (auto location information)
• Video Stabilization (reduce
shakiness during video capture)
ed a p
Uploaded a photo
• Shutter Tone
Set a video effect: Normal, Black and
White, Negative, and more.
Set sound recording options: Stereo,
Wind Reduction, Concert, Balanced,
Front Facing .
Set to Normal video or Video
Set the viewfinder image brightness
Turn the camcorder light on or off.
Go to your friends’
online albums.
Sort your photos & videos.
See your captured
photos & videos.
Camera roll
My library
See your online albums (like
Picasa, Flikr, or Facebook).
Stream media from your
computer with MotoCast.
Note: To see the controls when a video is playing, touch
the display.
Photos & videos
Share photos & videos
Find it:
Gallery > Camera roll > photo or video
when music is what you need...
, then choose how you want to share—like
Bluetooth, Email, Text Messaging, or an online album.
Quick start: Music
Manage photos & videos
Find it:
Find it:
Gallery > Camera roll > photo or video
Touch Menu
, then select Edit, Delete, Add to
album, Set as (photo), or Map (video). Touch More for
additional options.
Tip: To copy photos to/from a computer, go to “USB
connection” on page 44.
Music Activities
Touch what you want to do.
Edit photos & videos
Find it:
Gallery > Camera roll > photo or video
Touch Menu
> Edit. You can choose advanced
editing features to resize, crop, or change the color.
Stream & sync photos & videos
Use MotoCast to stream photos and videos from your
computer to your smartphone. MotoCast also lets you
use iTunes or Windows Media Player to sync the photos
and videos stored on your computer and smartphone.
Find it:
Gallery > MotoCast
For more information about using MotoCast, see
“MotoCast” on page 25.
My Music
Listen to your tunes.
Surf the airwaves for fresh music.
There’s something for everyone. You
need a headset for FM Radio. Check
out SHOUTcast™ Radio for music
from all generations and types.
To play music stored on your phone, touch My Music.
Music Videos
Watch videos from YouTube™,
prerecorded TV shows, and your
own videos.
Find songs, see what people are
listening to all around the world, and
see what’s hot on the music charts.
Select songs or playlists.
Get information about a song that is
playing. Select Tell me what is
playing and hold your phone close to
the source of the music.
Note: Song identification may not be
successful if the music is from a live
concert or a musical event where
the digital recording is not even.
Configuration data: Some features, such as music
videos, community, song identification and song lyrics,
require data traffic. Set the data mode before using the
music player. Touch Menu
> Settings > Data Usage
> Download song data.
Music Activities
& Community
Play music, radio, videos,
go to music community,
or identify songs.
To randomly play all of your songs, touch Shuffle All.
Tip: When a song is playing, you can add it to a playlist
by touching Menu
> More > Add to playlist.
Tip: To listen to music during a flight, turn off all your
network and wireless connections: Press and hold
then touch Airplane mode.
Set up music
What music transfer tools do I need?
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
To put music on your computer and then load it on your
smartphone, you need:
• Microsoft™ Windows™ computer or Apple™
Macintosh™ computer.
• USB data cable (included with your smartphone).
• microSD memory card (included with your
Your smartphone supports removable microSD
memory cards up to 32GB capacity. To make sure
your memory card is installed, go to “Assemble &
charge” on page 3.
Tip: To see the available memory on your memory
card, from the home screen touch Menu
> Settings > Storage.
What audio file formats can I play?
Your smartphone can play many types of files: AAC,
AAC+, AAC+ Enhanced, AMR NB, AMR WB, MP3,
WAV, WMA v9, and MIDI.
What headphones can I use?
Your smartphone has a 3.5mm headset jack for wired
stereo listening (required for FM radio). You can go
wireless with Bluetooth™ stereo headphones or
speakers (see “Bluetooth™ handsfree devices” on
page 42).
Get music
Transfer music from your computer to your smartphone
using a USB cable connection. See “USB connection” on
page 44 to learn how.
Music player controls
Play music
Touch a song or playlist to start playing music.
Max Keppler and AnnaLee Smith - When You’re...
Artist & Song Title
Album Artwork
When you’re around
second line of lyrics
third line of lyrics
Select previous/next
Fast forward/rewind
Touch and hold
Adjust volume
Press side volume keys.
Auto repeat all
Touch Menu
> More
> Settings > Auto repeat.
Show lyrics
Touch Menu
> More
> Settings > Display lyrics.
Send blip
Love this song, or hate it?
Let your friends know.
Touch Menu
> Send Blip.
Add to playlist
Touch Menu
> More
> Add to playlist.
Set as ringtone
> More
> Set as ringtone.
Touch Menu
> Delete.
Song lyrics in real time
Music Controls
> More
Hide, wake, turn off
Touch Home
to use another app. Your music
continues to play.
surf the web with your smartphone
When you see
in the status bar, a song is playing.
Flick down to see details. Touch the song to return to the
music controls.
Quick start: Browser
To turn off your music, touch
h t tp: / / w w w .
Find it:
To add a song from the music library to a playlist, touch
and hold the song, then touch Add to playlist. Choose
an existing playlist, or touch New playlist to create one.
To add the song you’re playing to a playlist, touch
> More > Add to playlist in the music player.
Instant (beta) is off: Turn on
Touch a link to select it.
Touch & hold for more
To rename or delete a playlist, touch and hold the playlist
in the music library.
New window
Sign in
Touch Menu
browser options.
Tip: To zoom, touch the display with two fingers, then
move them apart.
Browser options
Your smartphone uses the mobile phone network (over
the air) or a Wi-Fi connection to automatically access the
Touch Menu
to see browser options:
New window
Open a new browser window.
See your bookmarks.
If you want to use a Wi-Fi network for faster Internet
access, touch the status bar at the top of the home
screen and drag it down. Touch the Wi-Fi networks
available notification to select a preferred network. For
more info, see “Wi-Fi networks” on page 40.
View open browser windows.
Reload the current page.
Go forward through viewed pages
(touch Back
to go back).
Note: If you can’t connect, contact your service provider.
View additional browser options.
Note: Your service provider may charge to surf the Web
or download data.
Play web videos
The browser features the Adobe™ Flash™ Player, which
adds animation, video, and interactivity to web pages.
to begin video playback. Double-tap the video
during playback to enlarge it for better viewing.
To download files in your browser, touch a file link or
touch and hold a picture to choose Save image.
Share videos with YouTube users everywhere. You don’t
need a YouTube account to browse and view videos.
Find it:
Note: If you want a YouTube account, go to To create an account or sign in,
touch Menu
> My Channel. To Browse or Upload
videos, touch Menu
To see the files you downloaded, touch
Downloads. Touch and hold an item to open it,
see details, or remove it from the list.
You can download “Apps & updates” on page 9.
add your personal touch
• Weather: Change temperature units or add locations.
To add locations, touch
, enter a city, and touch
Search. When you open the weather widget, flick left
to see other locations you added.
Add widgets
1 Touch and hold an empty spot on your home screen.
Tip: Flick left or right to see other panels.
2 Touch Widgets and choose a widget.
Set up widgets
You can customize some widgets. Touch a widget to
open it, then touch Menu
To add shortcuts for apps, bookmarks, and more to the
home screen, touch and hold an empty spot on the
home screen, touch Shortcuts, and select a shortcut.
Tip: To change one of the dock shortcuts at the bottom
of the home screen, touch and hold the shortcut, then
select the shortcut you want to replace it.
Your home screen may already have these widgets:
Personalize your ringtones:
• Universal Inbox: Change the widget name or choose
how long it shows new messages. To add email
accounts, “Set up messaging” on page 18.
Find it: Menu
> Settings > Sound > Phone ringtone
or Notification ringtone
• Music: Set this widget to an artist, album, song,
playlist, genre, or just touch Menu
> Shuffle all.
There’s more about “Music” on page 30.
Find it: Menu
• News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch , then choose preset
Bundles or Channels, or choose Custom to enter a
URL for a Webpage or an RSS feed.
To set your vibrate options:
> Settings > Sound > Vibrate
To set a song as a ringtone:
Find it:
Music and play the song, then touch
> More > Set as ringtone
• To set animation, touch Menu
> Display > Animation.
Apply a new wallpaper:
1 Touch and hold an empty spot on your home screen.
2 Touch Wallpapers.
3 Touch Gallery, Live wallpapers, or Wallpapers, and
choose a wallpaper.
> Settings
Note: Some apps are designed so that your
smartphone can “animate” them by rotating, fading,
moving, and stretching one or more images.
Date & time
Set date, time, time zone, and formats:
• To set volume for ringtones, media, and alarms, touch
> Settings > Sound > Volume.
> Settings
• To play dial pad tones, touch Menu
> Sound > Audible touch tones.
• To play sound on a screen selection, touch Menu
> Settings > Sound > Audible selection.
Find it: Menu
> Settings > Date & time
Language & region
Set your menu language and region:
Find it: Menu
> Select locale
> Settings > Language & keyboard
• To customize the sound settings for media and
videos, touch Menu
> Settings > Sound > Media
audio effects > Phone speaker.
Display settings
• To set display brightness, touch Menu
> Display > Brightness.
• To set orientation, touch Menu
> Display > Auto-rotate screen.
> Settings
> Settings
Google Maps offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information, and driving
where you are, where you’re going
Google Maps™
Find it:
For help, touch Menu
Find places near your
current location.
Search Maps
Center the map on
your current location.
Highland Park
Buffalo Grove
> More > Help.
Tip: Want to know what’s in your immediate area? Try
Places to see listings
Google Places™. Touch
for Restaurants, ATMs, Gas Stations, and more based on
your current location.
Google Maps™ Navigation
Add layers of information
to the map view.
Arlington Heights
Des Plaines
Google Maps Navigation is an Internet-connected GPS
navigation system with voice guidance.
Find it:
Chicago, IL
Oak Park
Follow the prompts to speak or type your destination.
For more information, go to
La Grange
Google Latitude™
ak L
Blue Island
Orland Park
Tinley Park
Clear Map
My Places
Join LatitudeChicago
Join Latitude
Touch Menu
map options.
Note: The map image you see may be a little different.
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got
home safely, or just stay in touch.
Don’t worry, your location is not shared unless you agree
to it. You need to join Google Latitude, and then invite
your friends to view your location or accept their
invitations. When using Google Maps, touch Menu
> Join Latitude. Read the privacy policy and if you agree
with it, touch Agree & Share.
Add & remove friends
Find it:
Share location
When you receive a request to share location details you
can choose to:
• Accept and share back—See your friend’s location,
and your friend can see yours.
• Accept, but hide my location—See your friend's
location, but they can't see yours.
To add friends:
• Don't accept—Location information is not shared
between you and your friend.
1 Touch
Hide your location
2 Touch Select from Contacts, then touch a contact. Or,
touch Add via email address, then enter an email
3 Touch Yes to send a sharing request.
If your friends already use Google Latitude, they’ll
receive an email request and a notification. If they have
not yet joined Google Latitude, they’ll receive an email
request that invites them to sign in to Google Latitude
with their Google™ account.
To hide your location from a friend, touch Menu
> Latitude to show your list of friends. Touch a friend on
the list, then touch Sharing options > Hide from this
Turn off Google Latitude
Touch Menu
> Latitude to show your list of friends,
then touch Menu
> Settings > Sign out of Latitude.
To remove friends:
1 Touch Menu
> Latitude to show your list of
friends, then touch a friend in your list.
2 Touch Remove this friend.
Wi-Fi networks
lose the wires
Turn Wi-Fi power on or off
Quick start: Wireless
Find it: Menu
> Wi-Fi
Connect your smartphone to fast Wi-Fi networks or
Bluetooth™ devices.
Note: To extend battery life, turn off Wi-Fi power when
not in use.
To connect, touch Menu
> Settings > Wireless &
networks > Wi-Fi settings or Bluetooth settings.
Note: Due to regulatory restrictions, Wi-Fi is restricted
to indoor use only.
Turn on & scan.
Wi-Fi settings
Connected to Jenny’s Coffee Shoppe
Network notification
Connect to this network.
Bluetooth settings
Open network
Wi-Fi search & connect
When Wi-Fi is turned on, the Wi-Fi in range indicator
appears in the status bar when a network is available.
Drag down the status bar and touch the Wi-Fi networks
available notification to select and connect to a
Notify me when an open network is available
Secure network
Device name
Notify me when a secure network is available
Motorola Phone
To search for a network when Wi-Fi is turned off:
1 Touch Menu
> Settings > Wireless & networks
> Wi-Fi settings.
Bluetooth devices
Jenny’s Coffee Shoppe
Make device discoverable
Secured with WEP
Add Wi-Fi network
Scan for devices
Bluetooth devices
Manage networks
Turn on & scan.
Connect to this device.
> Settings > Wireless & networks
Motorola Handset
Pair with this device
2 Touch Wi-Fi to turn on and scan. If Wi-Fi power is
already on, touch Menu
> Scan. Your smartphone
lists the networks it finds within range.
Tip: To see your smartphone’s MAC address or other
Wi-Fi details, touch Menu
> Advanced.
3 Touch a network to connect. If necessary,
enter Network SSID, Security, and Wireless
password, and touch Connect.
When your smartphone is connected to the network,
the Wi-Fi connected indicator
appears in the status
Tip: When you are in range and Wi-Fi power is on, you
will automatically reconnect to available networks you’ve
connected to before.
Wi-Fi hotspot
You can make your smartphone a Wi-Fi hotspot to
provide portable, convenient internet access to other
Wi-Fi enabled devices.
Caution: This application significantly impacts battery
life. You may want to run this application with the
charger connected.
Note: You need to subscribe to Wi-Fi hotspot service to
use this feature. Contact your service provider.
To set up your smartphone as a Wi-Fi hotspot:
1 Turn off Wi-Fi power by touching Menu
> Wireless & networks > Wi-Fi.
> Settings
• Security—Select the type of security you want,
and touch Save: WEP, WPA, or WPA2. Enter a
unique password. Other users can access your
Wi-Fi hotspot only if they enter the correct
Note: Keep it secure. To protect your phone and
hotspot from unauthorized access, it is strongly
recommended that you set up hotspot Security
(WPA2 is the most secure), including password.
• Broadcast Channel—Select a channel that
minimizes potential interference. You may need
to try different channels after your hotspot is
active for a time.
4 Touch Save when the settings are complete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Wireless password,
Mobile Hotspot > Mobile Hotspot to
2 Touch
turn on the hotspot.
3 Touch Configure Mobile Hotspot to change hotspot
security and configuration settings:
• Network SSID—Enter a unique name for your
hotspot and touch Next.
Bluetooth™ handsfree devices
Turn Bluetooth power on or off
Find it: Menu
> Bluetooth
> Settings > Wireless & networks
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Reconnect devices
Note: To extend battery life, turn off Bluetooth power
when not in use.
To automatically reconnect your smartphone with a
paired device, simply turn on the device.
Connect new devices
To manually reconnect your smartphone with a paired
device, touch the device name in the Bluetooth devices
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device
for details.
2 Touch Menu
> Settings > Wireless & networks
> Bluetooth settings.
3 Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices.
Disconnect devices
To automatically disconnect your smartphone from a
paired device, simply turn off the device.
To manually disconnect your smartphone from a paired
device, touch the device name in the devices list, then
touch OK.
Change device name
Touch Menu
> Settings > Wireless & networks
> Bluetooth settings > Device name. Enter a name and
touch OK.
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the device
is connected, the Bluetooth connected indicator
appears in the status bar.
Print email, documents, pictures, and contacts directly
to shared printers on a Wi-Fi network—no printer drivers
necessary. MOTOPRINT automatically discovers
networked printers for you. You can even save your
favorite printers and geo-tag their location for future use.
Print a document or file
To print something from the Email, Quickoffice, or
Gallery apps, open it and touch Menu
> Print.
To print something directly from the MOTOPRINT app,
MOTOPRINT, then select a document
type and follow the on-screen instructions.
Memory card & file
copy photos, music, and more
Memory card
Find it:
MOTOPRINT, touch Menu
> Add printer
> Manage printers, touch Menu
Note: Your music, photos, and other files are
automatically stored on your smartphone’s internal
memory. You can set individual applications (camera,
camcorder, etc.) to store files on the microSD card.
Delete or share files on your smartphone
Add a printer
To print to a non-compatible or non-networked printer
connected to your Windows™ computer, you need to
install free MOTOPRINT Host software on the computer.
You can download MOTOPRINT Host at
To print something using MOTOPRINT Host:
MOTOPRINT, touch Menu
Find it:
> Add printer
> Manage printers, touch Menu
Select MOTOPRINT Host running on your computer,
then select the printer you want to use.
Find it:
Files > Internal phone storage or SD
Touch a file or folder to open, then touch and hold a file
to Delete or Share.
Remove or format your memory card
Note: Do not remove your memory card while your
smartphone is using it or writing files on it.
Before you remove or format your memory card you
need to unmount it. Touch Menu
> Settings
> Storage > Unmount SD card.
To format your memory card, touch Format SD card.
Warning: All data on your memory card will be deleted.
Memory card & file management
USB connection
You can connect your smartphone to a computer with a
USB cable.
stay on top of things
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
Follow any prompts you see to complete the installation.
This may take a few minutes.
1 With your smartphone showing the home screen,
connect a Motorola micro USB data cable from your
smartphone’s micro USB port to a USB port on your
computer. Your smartphone should show
in the
status bar.
Note: Make sure to connect the smartphone to a high
power USB port. Typically, these are located directly
on your computer.
2 Drag and drop files between your computer and
smartphone folders. When you’re done, use “Safely
Remove Hardware” before disconnecting the USB
Note: If you’re using a memory card, you can’t use the
files on your memory card with your smartphone while it
is connected to the computer.
Find it:
Your calendar events can be
viewed in different ways:
> Agenda, Day,
Week, or Month. When you
highlight an event, more
details appear.
All calendars
July 2011
Tip: Add a calendar widget to
your home screen by
touching and holding an
empty space. Then touch
Widgets > Calendar.
Add calendar events
From any view, touch
Enter the event start time and other details. You can
even set a reminder so you don’t forget about the event.
(When you set the reminder time to 0 minutes, it plays
at the event start time.)
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 36).
When you finish entering event details, touch Save.
Manage calendar events
Alarm clock
To edit an event, touch and hold it, then touch Edit
event. When you’re done, touch Save.
Find it:
To delete an event, touch and hold it, then touch Delete
> Show today.
To go to today, touch
Find it:
To add a task, touch
Touch an icon to view your
tasks by due date, priority,
and more.
Alarm & Timer
To turn on an alarm, touch
the check box.
To add an alarm, touch
> Add alarm, then
enter alarm details.
All tasks
Phone task
Show completed
All tasks
Due today
By priority
When an alarm sounds,
select Dismiss to turn it off or
touch the screen to snooze
for five minutes.
To enable or disable an alarm,
touch the check box.
every day
Mon, Tue, Wed, Thu, Fri
Find it:
To switch between basic and advanced functions, touch
> Advanced panel or Basic panel. To clear
history, touch Menu
> Clear history.
Voice readouts (TalkBack)
See, hear, speak, feel, and use. Accessibility features are
there for everyone, helping to make things easier.
Your navigation and selections, read out loud.
Note: For general information, accessories, and more,
Voice recognition
Use your voice—just touch and speak.
• Dialing and commands: Touch
Commands. To dial, say “Call” and then a contact
name or phone number. Or, say a command from the
list shown, like “Send Message” or “Go To”.
• Search: Touch and hold Search
, then say what
you want to search for, like “Motorola accessories”.
• Text entry: Touch a text entry field to open the
touchscreen keypad. Touch
, then say what you
want to type.
Tip: Speak naturally, but clearly. Use the microphone in a
similar way to a speakerphone, so no need to shout or
hold the phone close to your mouth.
To change your voice settings, see “Voice settings” on
page 47.
To turn on voice readouts (similar to TalkBack), touch
> Settings > Accessibility. Touch Accessibility
to enable the settings, then touch Voice Readouts.
Note: You may be asked to download additional
“text-to-speech” software (data charges may apply).
To use voice readouts:
• Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud), and
double-touch to open it.
Note: Touch a home screen widget or shortcut to
open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you drag the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how
voice readouts work on your phone.
To change your voice settings, see “Voice settings” on
page 47.
Caller ID
Volume & vibrate
When you want to hear who’s calling:
Choose volume and vibrate settings that work for you.
Touch Menu
> Settings > Sound:
• Read out loud: Have your caller announced—touch
> Settings > Call settings > Caller ID
• Volume: Touch Volume and use the sliders.
Tip: To set separate ring and notification volumes,
uncheck Use incoming call volume for notifications.
• Ringtones: Assign a unique ringtone to a
Contacts, touch a contact, then
touch Menu
> Options > Ringtone.
• Vibrate: Select Vibrate > Always to feel your phone
To change your voice settings, see “Voice settings” on
page 47.
Voice settings
Get a closer look. Open a magnification window that you
can drag around the screen, or slide your fingers apart to
zoom in on maps, web pages, and photos.
Personalize your voice settings:
• Voice recognition: Touch Menu
> Settings
> Voice input & output > Voice recognizer settings.
From here, you can set options like language and
Voice Commands
• Voice commands: Touch
> Menu
> Settings. From here, you can refine
recognition of your voice (Adaptation) and set options
like prompts and shortcuts.
• Text-to-speech: Touch Menu
> Settings > Voice
input & output > Text-to-speech settings. From here,
you can set options like speed and language.
• Magnification window: Touch Menu
> Settings
> Accessibility. Touch Accessibility to enable the
settings, then touch Zoom Mode.
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out,
slide your fingers together.
Display brightness
Set a brightness level that works for you. Touch
> Settings > Display > Ambient light. Make
sure that Automatic brightness is unchecked so you can
set your own level.
Touchscreen & keys
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch Menu
> Settings > Sound:
• Touchscreen: To hear screen touches (click), select
Audible selection.
• Keys: To feel key touches (vibrate), select Haptic
• Screen lock: To hear when you lock/unlock the screen
(click), select Screen lock sounds.
From a simple text message to IM, email, and more.
Create, send, and receive them all, in one place.
Find it:
Messaging > Universal Inbox
And to make text entry even easier, you can use
features like auto-correct, auto-punctuate, and
auto-capitalization—touch Menu
> Settings
> Language & keyboard > Multi-touch keyboard. Of
course if you don’t want to type at all, then use your
on the touchscreen keypad.
Hearing aids
To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated for
Hearing Aids” printed on it, then please read the
following guidance.
Note: Ratings are not a guarantee of compatibility, see
”Hearing Aid Compatibility with Mobile Phones” in your
legal and safety information. You may also want to
consult your hearing health professional, who should be
able to help you get the best results.
• Settings: Touch Menu
> Settings > Call settings
> HAC Mode Settings. Select Microphone to optimize
your phone for microphone coupling, or select
Telecoil to optimize your phone for telecoil coupling.
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
• Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best
position for speaking and listening.
Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.
stay in control
Find it:
Select a category or touch Search
you want.
to find the app
Tip: Choose your apps carefully, from trusted sites like
Market, as some may impact your phone’s
Smart actions
Fed up doing the same tasks over and over again? Let
smart actions do them for you. You can create rules to
do things like automatically dim the touch screen when
the battery is low, set your ringer to vibrate at work, and
set a different wallpaper at home.
Find it:
Smart Actions
For more information, open the Smart Actions app and
touch Menu
> Help.
Wireless manager
Find it: Menu
> Settings > Wireless & networks
Manage all your wireless connections: Wi-Fi,
Bluetooth™, airplane mode, & mobile networks.
Airplane mode
Use airplane mode to turn all your wireless connections
off—useful when flying. Press and hold Power
> Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency calls
to your region's emergency number can still be made.
You should not need to change any network settings.
Contact your service provider for help.
Touch Menu
> Settings > Wireless & networks
> Mobile networks to show options for roaming
networks, network selection, operator selection, and
access point names.
help keep your smartphone safe
Quick start: Security
Find it: Menu
> Settings > Location & security
Location & security settings
Set up screen lock
Select & set up a
screen lock method.
Lock screen with a pattern, PIN, or password
Security lock timer
20 minutes
Set lock timer.
Allow Bluetooth bypass
Allow Voice Commands to be launched via
Bluetooth Multi-Function button while device
is locked
SIM card lock
Set up SIM card lock
Data encryption
Data encryption
Protect the data on your phone or memory card.
Requires screen lock
Visible passwords
Show password as you type.
See the passwords
you enter.
Screen lock
PIN lock
To prevent accidental touches, you can make the screen
lock when it goes to sleep. Touch Menu
> Settings
> Location & security > Set up screen lock, then select
the lock type:
To set a PIN, touch Menu
> Settings > Location &
security > Change screen lock > PIN.
• Pattern lock—draw a pattern to unlock.
• PIN—enter a numeric PIN to unlock.
• Password lock—enter a password to unlock.
Note: You can make emergency calls on a locked
smartphone (see “Emergency calls” on page 13). A
locked smartphone still rings, but you need to unlock it
to answer.
Lock pattern
To set the lock pattern, touch
> Settings
> Location & security
> Change screen lock
> Pattern lock.
Follow the instructions to
draw your lock pattern.
When prompted, draw the
pattern to unlock the
Draw an unlock pattern
Enter a numeric PIN, then confirm it.
When prompted, enter the PIN to unlock the
Password lock
To set the password, touch Menu
> Settings
> Location & security > Change screen lock
> Set password.
Enter a password (up to eight characters), then confirm
When prompted, enter the password to unlock the
Personalize your lock screen
To change your timeout, touch Menu
> Settings
> Location & security > Security lock timer. If you don’t
touch the screen or press any keys for the amount of
time you select, the screen locks automatically.
Lock & unlock
To lock the screen/smartphone:
• Press Power
• Let the screen time out (don’t press anything).
• Switch off the power.
To unlock the screen/smartphone, press Power
or touch Home
. Or switch on the smartphone to
view the lock screen.
Forgot your pattern or passcode?
If you forget your pattern or passcode, contact your
service provider.
To reset your smartphone to factory settings and
erase all the data on your smartphone, touch
> Settings > Privacy > Factory data reset
> Reset phone.
Warning: All data on your smartphone will be deleted.
(Nothing on your memory card is deleted.)
Remote wipe a lost or stolen
Don't you just hate it when your life is on your
smartphone and it all goes wrong? Lost, or even
worse—stolen! If necessary, you can use your email
account on a Microsoft™ Exchange ActiveSync 2007
server to clear the personal data from your smartphone
and memory card.
You need to be assigned permissions before you can
remote wipe data from your smartphone and memory
card. Contact your IT system administrator for the
information and permissions you need to perform the
remote wipe procedure.
Warning: All downloaded apps and user data on your
smartphone and memory card will be deleted.
we’re here to help
Crash recovery
In the unlikely event that your smartphone stops
responding to touches and key presses, try a forced
reboot—press and hold both Power
, up and down
volume key for 10 seconds.
Service & Repairs
If you have questions or need assistance, we're here to
Go to where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
1300 138 823 (Australia) or 0508 MOTOROLA (New Zealand).
Product Safety & Legal
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the continued
use of damaged batteries.
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t let the mobile device or battery come in contact with liquids.* Liquids can
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.* High temperatures
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these items, especially
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged by dropping, liquids or high temperatures.
* Note: Always make sure that the battery compartment and any connector covers are
closed and secure to avoid direct exposure of the battery to any of these conditions, even if
your product information states that your mobile device can resist damage from these
Battery Use & Safety
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards. Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as Invalid Battery or Unable to Charge,
take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling organizations
for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is
always a good idea to hold the screen away from your eyes, leave the lights on in the room,
take a 15-minute break every hour, and stop use if you are tired.
Driving Precautions
Caution About High Volume Usage
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction. Using a mobile device or accessory may be prohibited or restricted in
certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in the
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at (in English only).
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing
lights, such as when playing videos or games. These may occur even if a person has never
had a previous seizure or blackout.
Warning: Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less time
is required before your hearing could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at (in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor their
access to help prevent exposure to inappropriate apps or content.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
Do not use tools.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries unless it is a radio product type especially qualified for use in such areas as
“Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks
can occur and cause an explosion or fire.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Symbol Key
Operational Restrictions
Your battery, charger, or mobile device may contain symbols, defined as follows:
Wi-Fi Operation
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
If this product supports Wi-Fi 802.11a (see product specifications), the following applies:
Operation is restricted to indoor use only. This regulatory restriction is to avoid
interference with other signals. To be compliant, do not operate this device in Wi-Fi mode
when outdoors.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola, keep the mobile device and
its antenna at least 2.5 cm (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your
physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If
you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Regulatory Information
Your Motorola mobile device is designed to comply with national and international regulatory
requirements. For full compliance statements and details, please refer to the regulatory
information in your printed product guide.
Location Services (GPS & AGPS)
The following information is applicable to Motorola mobile devices that provide location
based (GPS and/or AGPS) functionality.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with GPS or AGPS technology
also transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
The following information is applicable to Motorola mobile devices that provide navigation
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their accessories
in the areas where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas—for example, handsfree use only may be
required. Go to (in English only) for more
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car, driving
is your first responsibility. If you choose to use your mobile device while driving, remember
the following tips:
• Get to know your Motorola mobile device and its features such as speed dial,
redial and voice dial. If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of
convenience to your mobile device with one of the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
Driving Safety
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a “to do”
list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is not
moving or before pulling into traffic. If you must make a call while moving, dial only a
few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be distracting.
Make people you are talking with aware you are driving and suspend conversations that
can divert your attention away from the road.
• Use your mobile device to call for help. Dial 911 or other local emergency number in
the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).
• Use your mobile device to help others in emergencies. If you see an auto accident,
crime in progress, or other serious emergency where lives are in danger, call 911 or other
local emergency number (wherever wireless phone service is available), as you would
want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious hazard, a
broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle
you know to be stolen, call roadside assistance or other special non-emergency wireless
number (wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
Privacy & Data Security
• Secure Personal Information—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
• Applications and updates—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information. Devices
enabled with GPS or AGPS technology also transmit location-based information.
Additionally, if you use applications that require location-based information (e.g. driving
directions), such applications transmit location-based information. This location-based
information may be shared with third parties, including your wireless service provider,
applications providers, Motorola, and other third parties providing services.
• Other information your device may transmit—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at [email protected], or contact
your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of an
oven or dryer, as this may damage the mobile device.
Use & Care
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your mobile device.
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Open Source Software Information
OSS Information
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola
Approved Service Center in your region. Details of Motorola approved national recycling
schemes, and further information on Motorola recycling activities can be found at:
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Content Copyright
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
The Motorola website (in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include self-contained
applications that present supplemental notices for open source packages used in those
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to, where you can select from a number of customer
care options. You can also contact the Motorola Customer Support Center at
1300 138 823 (Australia) or 0508 MOTOROLA (New Zealand).
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google
Finance, Google Places, Google Maps Navigation Beta, Google Calendar, Android and
Android Market are trademarks of Google, Inc. All other product or service names are the
property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: MOTOROLA RAZR™ (Model XT910)
Manual Number:68016486005
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