Fujitsu PRIMERGY RX200 S7 Manual

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Dokumentum

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Upgrade and Maintenance Manual - English

PRIMERGY RX200 S7

Server

Upgrade and Maintenance Manual

Edition October 2013

Comments… Suggestions… Corrections…

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Certified documentation according to DIN EN ISO 9001:2008

To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard

DIN EN ISO 9001:2008. cognitas. Gesellschaft für Technik-Dokumentation mbH www.cognitas.de

Copyright and Trademarks

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

– The contents of this manual may be revised without prior notice.

– Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual.

– No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.

Microsoft, Windows, Windows Server, and Hyper V are trademarks or registered trademarks of

Microsoft Corporation in the USA and other countries.

Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the USA and other countries.

Before reading this manual

For your safety

This manual contains important information for safely and correctly using this product.

Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product. Keep this manual and the manual "Safety Notes and Regulations" in a safe place for easy reference while using this product.

Radio interference

This product is a "Class A" ITE (Information Technology Equipment). In a domestic environment this product may cause radio interference, in which case the user may be required to take appropriate measures.

VCCI-A

Aluminum electrolytic capacitors

The aluminum electrolytic capacitors used in the product's printed circuit board assemblies and in the mouse and keyboard are limited-life components. Use of these components beyond their operating life may result in electrolyte leakage or depletion, potentially causing emission of foul odor or smoke.

As a guideline, in a normal office environment (25°C) operating life is not expected to be reached within the maintenance support period (5 years).

However, operating life may be reached more quickly if, for example, the product is used in a hot environment. The customer shall bear the cost of replacing replaceable components which have exceeded their operating life.

Note that these are only guidelines, and do not constitute a guarantee of trouble-free operation during the maintenance support period.

High safety use

This product has been designed and manufactured to be used in commercial and/or industrial areas as a server.

When used as visual display workplace, it must not be placed in the direct field of view to avoid incommoding reflections (applies only to TX server systems).

The device has not been designed or manufactured for uses which demand an extremely high level of safety and carry a direct and serious risk of life or body if such safety cannot be assured.

RX200 S7 Upgrade and Maintenance Manual

These uses include control of nuclear reactions in nuclear power plants, automatic airplane flight control, air traffic control, traffic control in mass transport systems, medical devices for life support, and missile guidance control in weapons systems (hereafter, "high safety use"). Customers should not use this product for high safety use unless measures are in place for ensuring the level of safety demanded of such use. Please consult the sales staff of Fujitsu if intending to use this product for high safety use.

Measures against momentary voltage drop

This product may be affected by a momentary voltage drop in the power supply caused by lightning. To prevent a momentary voltage drop, use of an AC uninterruptible power supply is recommended.

(This notice follows the guidelines of Voltage Dip Immunity of Personal

Computer issued by JEITA, the Japan Electronics and Information Technology

Industries Association.)

Technology controlled by the Foreign Exchange and Foreign Trade

Control Law of Japan

Documents produced by Fujitsu may contain technology controlled by the

Foreign Exchange and Foreign Trade Control Law of Japan. Documents which contain such technology should not be exported from Japan or transferred to non-residents of Japan without first obtaining authorization in accordance with the above law.

Harmonic Current Standards

This product conforms to harmonic current standard JIS C 61000-3-2.

Only for the Japanese market:

About SATA hard disk drives

The SATA version of this server supports hard disk drives with SATA / BC-SATA storage interfaces. Please note that the usage and operation conditions differ depending on the type of hard disk drive used.

Please refer to the following internet address for further information on the usage and operation conditions of each available type of hard disk drive: http://jp.fujitsu.com/platform/server/primergy/harddisk/

Upgrade and Maintenance Manual RX200

Only for the Japanese market:

Although described in this manual, some sections do not apply to the

Japanese market. These options and routines include:

– CSS (Customer Self Service)

RX200 S7 Upgrade and Maintenance Manual

Upgrade and Maintenance Manual RX200

Version history

Issue number

1.0 / March 2012

2.0 / June 2012

Reason for update

Initial release

Notes for new hardware added

3.0 / December 2012 Added fan test procedure, changed photos of SFP+ transceiver modules

4.0 / October 2013 Deleted ENERGY STAR, updated fan test procedure

RX200 S7 Upgrade and Maintenance Manual

Version history

Upgrade and Maintenance Manual RX200

1.1

1.2

2.1

2.1.1

2.1.2

2.1.3

2.2

2.3

2.4

3.1

3.2

3.3

3.4

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Where to find which information? . . . . . . . . . . . . . . . 26

Notational conventions . . . . . . . . . . . . . . . . . . . . 27

Before you start . . . . . . . . . . . . . . . . . . . . . . . . 29

Classification of procedures . . . . . . . . . . . . . . . . . 31

Customer Replaceable Units (CRU) . . . . . . . . . . . . . . . 31

Upgrade and Repair Units (URU) . . . . . . . . . . . . . . . . 32

Field Replaceable Units (FRU) . . . . . . . . . . . . . . . . . 33

Average task duration . . . . . . . . . . . . . . . . . . . . . 34

Tools you need at hand . . . . . . . . . . . . . . . . . . . . 35

Documents you need at hand . . . . . . . . . . . . . . . . . 36

Important information . . . . . . . . . . . . . . . . . . . . . 39

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 39

CE conformity . . . . . . . . . . . . . . . . . . . . . . . . . 47

FCC Class A Compliance Statement . . . . . . . . . . . . . 47

Environmental protection . . . . . . . . . . . . . . . . . . . 48

4.1

4.2

Basic hardware procedures . . . . . . . . . . . . . . . . . . 51

Using diagnostics information . . . . . . . . . . . . . . . . 51

Locating the defective server . . . . . . . . . . . . . . . . . . 51

Determining the error class . . . . . . . . . . . . . . . . . . . 52

Global Error indicator . . . . . . . . . . . . . . . . . . . . 52

Customer Self Service (CSS) indicator . . . . . . . . . . . 53

Locating the defective component . . . . . . . . . . . . . . . . 54

Local diagnostic indicators on the system board . . . . . . . 54

Opening the rack door . . . . . . . . . . . . . . . . . . . . . 55

RX200 S7 Upgrade and Maintenance Manual

Contents

4.3

4.4

4.5

4.6

Shutting down the server . . . . . . . . . . . . . . . . . . . . 55

Extending/removing the server from the rack . . . . . . . . . 56

Disconnecting the power cord . . . . . . . . . . . . . . . . . . 56

Extending the server out of the rack . . . . . . . . . . . . . . . 57

Removing the server from the telescopic rails . . . . . . . . . . 58

Opening the server . . . . . . . . . . . . . . . . . . . . . . . 59

Removing the fan cover . . . . . . . . . . . . . . . . . . . . . . 59

Removing the housing cover . . . . . . . . . . . . . . . . . . . 60

Removing riser modules . . . . . . . . . . . . . . . . . . . . 61

Removing the riser module 1 . . . . . . . . . . . . . . . . . . . 61

Removing the riser module 2 . . . . . . . . . . . . . . . . . . . 61

Removing the riser module 3 . . . . . . . . . . . . . . . . . . . 62

4.7

4.8

Removing the air duct . . . . . . . . . . . . . . . . . . . . . . 63

Installing the air duct . . . . . . . . . . . . . . . . . . . . . . 63

4.9

4.9.1

4.9.2

4.9.3

Installing riser modules . . . . . . . . . . . . . . . . . . . . . 64

Installing the riser module 1 . . . . . . . . . . . . . . . . . . . . 64

Installing the riser module 2 . . . . . . . . . . . . . . . . . . . . 65

Installing the riser module 3 . . . . . . . . . . . . . . . . . . . . 66

4.10

Closing the server . . . . . . . . . . . . . . . . . . . . . . . . 67

4.10.1

Installing the housing cover . . . . . . . . . . . . . . . . . . . . 67

4.10.2

Installing the fan cover . . . . . . . . . . . . . . . . . . . . . . 68

4.11

Installing the server in the rack . . . . . . . . . . . . . . . . . 69

4.11.1

Inserting the server into the telescopic rails . . . . . . . . . . . 69

4.11.2

Sliding the server into the rack . . . . . . . . . . . . . . . . . . 71

4.11.3

Connecting the power cord . . . . . . . . . . . . . . . . . . . . 72

4.12

4.13

4.14

Switching on the server . . . . . . . . . . . . . . . . . . . . . 73

Concluding software tasks . . . . . . . . . . . . . . . . . . . 73

Closing the rack door . . . . . . . . . . . . . . . . . . . . . . 74

5.1

Basic software procedures . . . . . . . . . . . . . . . . . . . 75

Starting the maintenance task . . . . . . . . . . . . . . . . . 75

Disabling BitLocker functionality . . . . . . . . . . . . . . . . . 75

Disabling SVOM boot watchdog functionality . . . . . . . . . . . 76

Viewing boot watchdog settings . . . . . . . . . . . . . . . . 76

Configuring boot watchdog settings . . . . . . . . . . . . . . 76

Upgrade and Maintenance Manual RX200

6.1

6.2

Contents

Removing backup and optical disk media . . . . . . . . . . . . 77

Verifying and configuring the backup software solution . . . . . 78

Note on server maintenance in a Multipath I/O environment . . 78

Switching on the ID indicator . . . . . . . . . . . . . . . . . . 80

5.2

Completing the maintenance task . . . . . . . . . . . . . . . 81

Updating the system board BIOS and iRMC . . . . . . . . . . 81

Verifying system information backup / restore . . . . . . . . . . 83

Updating RAID controller firmware . . . . . . . . . . . . . . . 84

Enabling Option ROM scan . . . . . . . . . . . . . . . . . . . 85

Verifying and configuring the backup software solution . . . . . 86

Resetting the boot retry counter . . . . . . . . . . . . . . . . . 86

Viewing the boot retry counter . . . . . . . . . . . . . . . . 87

Resetting the boot retry counter . . . . . . . . . . . . . . . 87

Enabling SVOM boot watchdog functionality . . . . . . . . . . 88

Enabling replaced components in the system BIOS . . . . . . . 89

Verifying the memory mode . . . . . . . . . . . . . . . . . . . 90

5.2.10

Verifying the system time settings . . . . . . . . . . . . . . . . 90

5.2.11

Viewing and clearing the System Event Log (SEL) . . . . . . . 91

5.2.11.1

5.2.11.2

Viewing the SEL . . . . . . . . . . . . . . . . . . . . . . . 91

Clearing the SEL . . . . . . . . . . . . . . . . . . . . . . . 92

5.2.12

Updating the NIC configuration file in a Linux environment . . . 92

5.2.13

Enabling BitLocker functionality . . . . . . . . . . . . . . . . . 94

5.2.14

Performing a RAID array rebuild . . . . . . . . . . . . . . . . . 95

5.2.15

Looking up changed MAC / WWN addresses . . . . . . . . . . 95

5.2.15.1

Looking up MAC addresses . . . . . . . . . . . . . . . . . 95

5.2.15.2

Looking up WWN addresses . . . . . . . . . . . . . . . . . 96

5.2.16

Using the Chassis ID Prom Tool . . . . . . . . . . . . . . . . . 97

5.2.17

Configuring LAN teaming . . . . . . . . . . . . . . . . . . . . 97

5.2.17.1

5.2.17.2

After replacing / upgrading LAN controllers . . . . . . . . . 98

After replacing the system board . . . . . . . . . . . . . . . 98

5.2.18

Switching off the ID indicator . . . . . . . . . . . . . . . . . . 98

5.2.19

Performing a fan test after replacing a defective fan . . . . . . 99

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Basic information . . . . . . . . . . . . . . . . . . . . . . . 101

General equipping rules . . . . . . . . . . . . . . . . . . . . . 101

Installing a power supply module . . . . . . . . . . . . . . . 102

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 102

RX200 S7 Upgrade and Maintenance Manual

7.1

7.2

7.3

Contents

6.4

6.5

6.3

Removing the dummy cover . . . . . . . . . . . . . . . . . . 102

Installing the power supply module . . . . . . . . . . . . . . . 103

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 105

Removing a power supply module . . . . . . . . . . . . . . 105

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 107

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 107

Removing the power supply module . . . . . . . . . . . . . . 107

Installing the dummy cover . . . . . . . . . . . . . . . . . . . 108

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 108

Replacing a power supply module . . . . . . . . . . . . . . 109

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 109

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 110

Removing the defective power supply module . . . . . . . . . 110

Installing the new power supply module . . . . . . . . . . . . 110

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 110

Replacing the power distribution board . . . . . . . . . . . 111

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 111

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 111

Removing the defective power distribution board . . . . . . . . 112

Installing the new power distribution board . . . . . . . . . . . 113

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 115

Hard disk drives / solid state drives . . . . . . . . . . . . . 117

Basic information . . . . . . . . . . . . . . . . . . . . . . . 118

General equipping rules . . . . . . . . . . . . . . . . . . . . 118

Configuration with up to four HDD/SSD modules . . . . . . . . 119

Configuration with up to eight HDD/SSD modules . . . . . . . 119

Installing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 120

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 120

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 121

Removing the 2.5-inch dummy module . . . . . . . . . . . . . 121

Installing the 2.5-inch HDD/SSD module . . . . . . . . . . . . 122

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 123

Removing a 2.5-inch HDD/SSD module . . . . . . . . . . . 123

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 123

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 123

Removing the 2.5-inch HDD/SSD module . . . . . . . . . . . 124

Installing the 2.5-inch dummy module . . . . . . . . . . . . . 125

Upgrade and Maintenance Manual RX200

8.1

8.2

7.5

7.6

7.7

7.4

Contents

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 125

Replacing a 2.5-inch HDD/SSD module . . . . . . . . . . . . 126

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 127

Removing the defective 2.5-inch HDD/SSD module . . . . . . 127

Installing the new 2.5-inch HDD/SSD module . . . . . . . . . . 127

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 127

Replacing the 4xHDD backplane . . . . . . . . . . . . . . . 128

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 129

Removing the defective 4xHDD backplane . . . . . . . . . . . 129

Installing the new 4xHDD backplane . . . . . . . . . . . . . . 131

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 132

Replacing the 8xHDD backplane . . . . . . . . . . . . . . . 133

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 133

Removing the defective 8xHDD backplane . . . . . . . . . . . 133

Installing the new 8xHDD backplane . . . . . . . . . . . . . . 136

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 138

Converting to configuration up to eight HDD/SSD modules 139

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 139

Removing the 4xHDD backplane . . . . . . . . . . . . . . . . 139

Removing the ODD cable and ODD cage . . . . . . . . . . . . 140

Installing the 2xHDD cage . . . . . . . . . . . . . . . . . . . . 142

Installing the 8xHDD backplane . . . . . . . . . . . . . . . . . 142

Installing the HDD/SSD modules . . . . . . . . . . . . . . . . 143

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 143

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Basic information . . . . . . . . . . . . . . . . . . . . . . . 146

Replacing a fan module . . . . . . . . . . . . . . . . . . . . 147

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 147

Removing the defective fan module . . . . . . . . . . . . . . . 148

Installing the new fan module . . . . . . . . . . . . . . . . . . 148

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 149

RX200 S7 Upgrade and Maintenance Manual

Contents

9.1

9.2

9.3

Expansion cards and backup units . . . . . . . . . . . . . 151

Basic information . . . . . . . . . . . . . . . . . . . . . . . 152

Equipping the PCIe slots . . . . . . . . . . . . . . . . . . . . 153

Additional tasks . . . . . . . . . . . . . . . . . . . . . . . . 157

Installing expansion card slot brackets . . . . . . . . . . . . . 157

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 157

Installing an expansion card slot bracket . . . . . . . . . . 157

Installing SFP+ transceiver modules . . . . . . . . . . . . . . 164

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 164

Installing the first SFP+ transceiver module . . . . . . . . . 164

Installing the second SFP+ transceiver module . . . . . . . 167

Removing expansion card slot brackets . . . . . . . . . . . . 167

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 167

Removing an expansion card slot bracket . . . . . . . . . 167

Replacing SFP+ transceiver modules . . . . . . . . . . . . . 168

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 168

Removing the SFP+ transceiver module . . . . . . . . . . 168

Installing the SFP+ transceiver module . . . . . . . . . . . 169

Expansion cards and riser cards . . . . . . . . . . . . . . . 170

Installing an expansion card in riser module 1 . . . . . . . . . 170

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 170

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 171

Removing the slot cover - slot 1 . . . . . . . . . . . . . . . 171

Installing the expansion card - slot 1 . . . . . . . . . . . . 172

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 172

Installing an expansion card in riser module 2 . . . . . . . . . 173

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 173

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 173

Removing the slot cover - slot 2 and slot 3 . . . . . . . . . 174

Installing the expansion card - slot 2 and slot 3 . . . . . . . 175

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 177

Installing an expansion card in riser module 3 . . . . . . . . . 177

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 177

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 178

Installing the expansion card - slot 4 . . . . . . . . . . . . 178

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 179

Removing an expansion card in riser module 1 . . . . . . . . 180

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 180

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 180

Removing the expansion card - slot 1 . . . . . . . . . . . . 181

Upgrade and Maintenance Manual RX200

Contents

Installing the slot cover - slot 1 . . . . . . . . . . . . . . . . 182

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 182

Removing an expansion card in riser module 2 . . . . . . . . . 183

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 183

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 183

Removing the expansion card- slot 2 and slot 3 . . . . . . . 184

Installing the slot cover - slot 2 and slot 3 . . . . . . . . . . 185

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 185

Removing an expansion card in riser module 3 . . . . . . . . . 186

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 186

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 186

Removing the expansion card - slot 4 . . . . . . . . . . . . 187

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 187

Replacing an expansion card in riser module 1 . . . . . . . . . 188

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 188

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 188

Removing the defective expansion card . . . . . . . . . . . 189

Installing the new expansion card . . . . . . . . . . . . . . 189

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 189

Replacing an expansion card in riser module 2 . . . . . . . . . 190

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 190

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 191

Removing the defective expansion card . . . . . . . . . . . 191

Installing the new expansion card . . . . . . . . . . . . . . 191

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 191

Replacing an expansion card in riser module 3 . . . . . . . . . 192

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 193

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 193

Removing the defective expansion card . . . . . . . . . . . 193

Installing the new expansion card . . . . . . . . . . . . . . 193

9.3.9.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 194

9.3.10

Replacing the riser card in riser module 1 . . . . . . . . . . . . 195

9.3.10.1

9.3.10.2

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 195

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 195

9.3.10.3

9.3.10.4

9.3.10.5

Removing the defective riser card . . . . . . . . . . . . . . 195

Installing the new riser card . . . . . . . . . . . . . . . . . 196

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 197

9.3.11

Replacing the riser card in riser module 2 . . . . . . . . . . . . 197

9.3.11.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 197

9.3.11.2

9.3.11.3

9.3.11.4

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 197

Removing the defective riser card . . . . . . . . . . . . . . 198

Installing the new riser card . . . . . . . . . . . . . . . . . 199

RX200 S7 Upgrade and Maintenance Manual

Contents

9.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 199

9.3.12

Replacing the riser card in riser module 3 . . . . . . . . . . . 200

9.3.12.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 200

9.3.12.2

9.3.12.3

9.3.12.4

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 200

Removing the defective riser card . . . . . . . . . . . . . . 201

Installing the new riser card . . . . . . . . . . . . . . . . . 202

9.3.12.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 202

9.3.13

Replacing TFM . . . . . . . . . . . . . . . . . . . . . . . . . 203

9.3.13.1

9.3.13.2

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 203

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 203

9.3.13.3

9.3.13.4

9.3.13.5

Removing the defective TFM . . . . . . . . . . . . . . . . 203

Installing the new TFM . . . . . . . . . . . . . . . . . . . 204

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 204

Backup units (BBU/FBU) . . . . . . . . . . . . . . . . . . . 205

Installing the BBU . . . . . . . . . . . . . . . . . . . . . . . . 205

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 205

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 205

Connecting the BBU cable to the BBU . . . . . . . . . . . 206

Installing the BBU in the holder . . . . . . . . . . . . . . . 207

Installing the BBU with the holder . . . . . . . . . . . . . . 208

Connecting the BBU cable to the RAID controller . . . . . . 209

Routing the BBU cable . . . . . . . . . . . . . . . . . . . 210

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 211

Installing the FBU . . . . . . . . . . . . . . . . . . . . . . . . 212

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 212

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 212

Installing the FBU in the holder . . . . . . . . . . . . . . . 213

Connecting the FBU cable to the FBU . . . . . . . . . . . 214

Installing the FBU with the holder . . . . . . . . . . . . . . 215

Installing TFM to the RAID controller (if applicable) . . . . . 216

Connecting the FBU cable to the RAID controller . . . . . . 217

Routing the FBU cable . . . . . . . . . . . . . . . . . . . 217

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 218

Removing the BBU . . . . . . . . . . . . . . . . . . . . . . . 219

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 219

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . 219

Disconnecting the BBU cable from the RAID controller . . . 220

Removing the BBU with the holder . . . . . . . . . . . . . 221

Removing the BBU from the holder . . . . . . . . . . . . . 222

Disconnecting the BBU cable from the BBU . . . . . . . . 222

Concluding steps . . . . . . . . . . . . . . . . . . . . . . 223

Upgrade and Maintenance Manual RX200

Contents

Removing the FBU . . . . . . . . . . . . . . . . . . . . . . . 223

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 223

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 224

Disconnecting the FBU cable from the RAID controller . . . 224

Removing the FBU with the holder . . . . . . . . . . . . . . 225

Disconnecting the FBU cable from the FBU . . . . . . . . . 226

Removing the FBU from the holder . . . . . . . . . . . . . 227

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 227

Replacing the BBU . . . . . . . . . . . . . . . . . . . . . . . 228

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 228

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 228

Removing the defective BBU . . . . . . . . . . . . . . . . 229

Installing the new BBU . . . . . . . . . . . . . . . . . . . . 229

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 229

Replacing the FBU . . . . . . . . . . . . . . . . . . . . . . . . 230

Required tools . . . . . . . . . . . . . . . . . . . . . . . . 231

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . 231

Removing the defective FBU . . . . . . . . . . . . . . . . . 231

Installing the new FBU . . . . . . . . . . . . . . . . . . . . 231

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . 232

10 Main memory . . . . . . . . . . . . . . . . . . . . . . . . . . 233

10.1

Basic information . . . . . . . . . . . . . . . . . . . . . . . 234

10.1.1

Memory sequence . . . . . . . . . . . . . . . . . . . . . . . . 236

10.1.1.1

Population rules . . . . . . . . . . . . . . . . . . . . . . . 236

10.1.1.2

10.1.1.3

10.1.1.4

Independant Channel mode . . . . . . . . . . . . . . . . . 237

Mirrored Channel and Performance modes . . . . . . . . . 238

Rank Sparing mode . . . . . . . . . . . . . . . . . . . . . 239

10.2

Installing a memory module . . . . . . . . . . . . . . . . . . 244

10.2.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 244

10.2.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 244

10.2.3

Selecting the memory slot . . . . . . . . . . . . . . . . . . . . 244

10.2.4

Installing a memory module . . . . . . . . . . . . . . . . . . . 245

10.2.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 245

10.3

Removing a memory module . . . . . . . . . . . . . . . . . 246

10.3.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 246

10.3.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 246

10.3.3

Removing a memory module . . . . . . . . . . . . . . . . . . 247

10.3.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 247

RX200 S7 Upgrade and Maintenance Manual

Contents

10.4

Replacing a memory module . . . . . . . . . . . . . . . . . 248

10.4.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 248

10.4.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 248

10.4.3

Removing the defective memory module . . . . . . . . . . . . 248

10.4.4

Installing the new memory module . . . . . . . . . . . . . . . 249

10.4.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 249

11 Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

11.1

Basic information . . . . . . . . . . . . . . . . . . . . . . . 252

11.1.1

Supported processors . . . . . . . . . . . . . . . . . . . . . 252

11.1.2

General equipping rules . . . . . . . . . . . . . . . . . . . . 252

11.2

Upgrading to dual processor configuration . . . . . . . . . 253

11.2.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 253

11.2.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 254

11.2.3

Installing the processor . . . . . . . . . . . . . . . . . . . . . 254

11.2.4

Installing the heat sink . . . . . . . . . . . . . . . . . . . . . 260

11.2.5

Upgrading the main memory . . . . . . . . . . . . . . . . . . 262

11.2.6

Installing two additional fan modules . . . . . . . . . . . . . . 262

11.2.7

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 263

11.3

Replacing a processor . . . . . . . . . . . . . . . . . . . . 264

11.3.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 264

11.3.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 264

11.3.3

Removing the heat sink . . . . . . . . . . . . . . . . . . . . . 265

11.3.4

Cleaning the heat sink underside and the processor surface . . 266

11.3.5

Removing the defective processor . . . . . . . . . . . . . . . 266

11.3.6

Installing the new processor . . . . . . . . . . . . . . . . . . 270

11.3.7

Applying the thermal paste to the processor surface . . . . . . 272

11.3.8

Installing the heat sink . . . . . . . . . . . . . . . . . . . . . 275

11.3.9

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 276

11.4

Replacing a heat sink . . . . . . . . . . . . . . . . . . . . . 277

11.4.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 277

11.4.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 277

11.4.3

Removing the defective heat sink . . . . . . . . . . . . . . . . 277

11.4.4

Cleaning the processor surface . . . . . . . . . . . . . . . . . 277

11.4.5

Installing the new heat sink . . . . . . . . . . . . . . . . . . . 278

11.4.6

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 278

Upgrade and Maintenance Manual RX200

Contents

12 Optical disk drive . . . . . . . . . . . . . . . . . . . . . . . . 279

12.1

Basic information . . . . . . . . . . . . . . . . . . . . . . . 280

12.2

Installing the ODD . . . . . . . . . . . . . . . . . . . . . . . 280

12.2.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 280

12.2.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 280

12.2.3

Removing the dummy module . . . . . . . . . . . . . . . . . . 281

12.2.4

Installing the ODD . . . . . . . . . . . . . . . . . . . . . . . . 282

12.2.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 283

12.3

Removing the ODD . . . . . . . . . . . . . . . . . . . . . . . 284

12.3.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 284

12.3.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 284

12.3.3

Removing the ODD . . . . . . . . . . . . . . . . . . . . . . . 285

12.3.4

Installing the dummy module . . . . . . . . . . . . . . . . . . 287

12.3.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 288

12.4

Replacing the ODD . . . . . . . . . . . . . . . . . . . . . . . 288

12.4.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 288

12.4.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 288

12.4.3

Removing the defective ODD . . . . . . . . . . . . . . . . . . 289

12.4.4

Installing the new ODD . . . . . . . . . . . . . . . . . . . . . 289

12.4.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 289

13 Front panel and front VGA/LAN module . . . . . . . . . . . 291

13.1

Basic information . . . . . . . . . . . . . . . . . . . . . . . 291

13.2

Installing the front VGA and/or front LAN . . . . . . . . . . 292

13.2.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 292

13.2.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 292

13.2.3

Removing the front VGA/LAN module . . . . . . . . . . . . . . 293

13.2.4

Removing the covers . . . . . . . . . . . . . . . . . . . . . . 294

13.2.5

Installing the front VGA connector . . . . . . . . . . . . . . . . 294

13.2.6

Installing the front LAN connector . . . . . . . . . . . . . . . . 295

13.2.7

Installing the front VGA/LAN module . . . . . . . . . . . . . . 298

13.2.8

Connecting the front VGA cable . . . . . . . . . . . . . . . . . 299

13.2.9

Connecting the front LAN cable . . . . . . . . . . . . . . . . . 299

13.2.10

Installing the front LAN card . . . . . . . . . . . . . . . . . . . 300

13.2.11

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 300

13.2.12

Using the front management LAN connector . . . . . . . . . . 301

RX200 S7 Upgrade and Maintenance Manual

Contents

13.3

Removing the front VGA and/or front LAN . . . . . . . . . 302

13.3.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 302

13.3.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 302

13.3.3

Removing the front LAN card . . . . . . . . . . . . . . . . . . 303

13.3.4

Disconnecting the front LAN cable . . . . . . . . . . . . . . . 303

13.3.5

Disconnecting the front VGA cable . . . . . . . . . . . . . . . 304

13.3.6

Removing the front VGA/LAN module . . . . . . . . . . . . . 304

13.3.7

Removing the front LAN connector . . . . . . . . . . . . . . . 305

13.3.8

Removing the front VGA connector . . . . . . . . . . . . . . . 307

13.3.9

Installing the front VGA/LAN module . . . . . . . . . . . . . . 308

13.3.10

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 308

13.4

Replacing the front VGA cable and/or front LAN cable . . . 309

13.4.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 309

13.4.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 309

13.4.3

Removing the defective front VGA cable and/or front

LAN cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

13.4.4

Installing the new front VGA cable and/or front LAN cable . . . 310

13.4.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 311

13.5

Replacing the front LAN card . . . . . . . . . . . . . . . . . 312

13.5.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 312

13.5.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 312

13.5.3

Removing the defective front LAN card . . . . . . . . . . . . . 312

13.5.4

Installing the new front LAN card . . . . . . . . . . . . . . . . 313

13.5.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 313

13.6

Replacing the front panel board . . . . . . . . . . . . . . . 314

13.6.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 314

13.6.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 315

13.6.3

Removing the defective front panel board . . . . . . . . . . . 315

13.6.4

Installing the new front panel module . . . . . . . . . . . . . . 319

13.6.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 323

14 Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . 325

14.1

Basic information . . . . . . . . . . . . . . . . . . . . . . . 325

14.2

Installing the serial interface . . . . . . . . . . . . . . . . . 325

14.2.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 326

14.2.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 326

14.2.3

Removing the slot cover . . . . . . . . . . . . . . . . . . . . 326

14.2.4

Installing the serial interface . . . . . . . . . . . . . . . . . . 327

Upgrade and Maintenance Manual RX200

Contents

14.2.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 328

14.3

Removing the serial interface . . . . . . . . . . . . . . . . . 328

14.3.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 328

14.3.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 328

14.3.3

Removing the serial interface . . . . . . . . . . . . . . . . . . 329

14.3.4

Installing the slot cover . . . . . . . . . . . . . . . . . . . . . 330

14.3.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 330

14.4

Replacing the serial interface . . . . . . . . . . . . . . . . . 330

14.4.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 330

14.4.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 331

14.4.3

Removing the defective serial interface . . . . . . . . . . . . . 331

14.4.4

Installing the new serial interface . . . . . . . . . . . . . . . . 331

14.4.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 331

15 System board and components . . . . . . . . . . . . . . . . 333

15.1

Basic information . . . . . . . . . . . . . . . . . . . . . . . 333

15.2

Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . 334

15.2.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 334

15.2.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 335

15.2.3

Installing the UFM . . . . . . . . . . . . . . . . . . . . . . . . 335

15.2.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 336

15.2.5

Software configuration . . . . . . . . . . . . . . . . . . . . . . 337

15.3

Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . 337

15.3.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 338

15.3.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 338

15.3.3

Installing the TPM . . . . . . . . . . . . . . . . . . . . . . . . 338

15.3.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 340

15.4

Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 341

15.4.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 341

15.4.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 341

15.4.3

Removing the UFM . . . . . . . . . . . . . . . . . . . . . . . 342

15.4.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 343

15.5

Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 344

15.5.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . 344

15.5.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 345

15.5.3

Removing the TPM . . . . . . . . . . . . . . . . . . . . . . . 346

15.5.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 348

RX200 S7 Upgrade and Maintenance Manual

Contents

15.6

Replacing the UFM . . . . . . . . . . . . . . . . . . . . . . 348

15.6.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 348

15.6.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 349

15.6.3

Removing the defective UFM . . . . . . . . . . . . . . . . . . 349

15.6.4

Installing the new UFM . . . . . . . . . . . . . . . . . . . . . 349

15.6.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 350

15.6.6

Software configuration . . . . . . . . . . . . . . . . . . . . . 351

15.7

Replacing the TPM . . . . . . . . . . . . . . . . . . . . . . 351

15.7.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 352

15.7.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 352

15.7.3

Removing the defective TPM . . . . . . . . . . . . . . . . . . 352

15.7.4

Installing the new TPM . . . . . . . . . . . . . . . . . . . . . 353

15.7.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 353

15.8

Replacing the SCU key . . . . . . . . . . . . . . . . . . . . 354

15.8.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 354

15.8.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 354

15.8.3

Removing the defective SCU key . . . . . . . . . . . . . . . . 355

15.8.4

Installing the new SCU key . . . . . . . . . . . . . . . . . . . 355

15.8.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 356

15.9

Replacing the lithium battery . . . . . . . . . . . . . . . . . 356

15.9.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 356

15.9.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 357

15.9.3

Replacing the defective lithium battery . . . . . . . . . . . . . 357

15.9.4

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 358

15.10

Replacing the system board . . . . . . . . . . . . . . . . . 358

15.10.1

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . 360

15.10.2

Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . 360

15.10.3

Removing the defective system board . . . . . . . . . . . . . 361

15.10.4

Installing the new system board . . . . . . . . . . . . . . . . 365

15.10.5

Concluding steps . . . . . . . . . . . . . . . . . . . . . . . . 367

16.1

16.2

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

Overview cables . . . . . . . . . . . . . . . . . . . . . . . . 369

Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Upgrade and Maintenance Manual RX200

Contents

17 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

17.1

Mechanical overview . . . . . . . . . . . . . . . . . . . . . . 377

17.1.1

Front side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

17.1.2

Rear side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

17.1.3

Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

17.2

Connectors and indicators . . . . . . . . . . . . . . . . . . 381

17.2.1

System board . . . . . . . . . . . . . . . . . . . . . . . . . . 381

17.2.2

Connector panel . . . . . . . . . . . . . . . . . . . . . . . . . 385

17.2.3

LAN connectors . . . . . . . . . . . . . . . . . . . . . . . . . 386

17.2.4

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

17.2.4.1

17.2.4.2

Control elements . . . . . . . . . . . . . . . . . . . . . . . 388

Indicators on the front panel . . . . . . . . . . . . . . . . . 389

17.2.5

Optical drives . . . . . . . . . . . . . . . . . . . . . . . . . . 390

17.2.6

HDD/SSD modules . . . . . . . . . . . . . . . . . . . . . . . 391

17.2.7

Power supply modules . . . . . . . . . . . . . . . . . . . . . . 393

17.3

Settings system board . . . . . . . . . . . . . . . . . . . . . 394

17.3.1

Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

17.4

Minimum startup configuration . . . . . . . . . . . . . . . . 395

RX200 S7 Upgrade and Maintenance Manual

Contents

Upgrade and Maintenance Manual RX200

1 Introduction

This Upgrade and Maintenance Manual provides instructions for the following procedures:

●

Upgrading the server configuration by adding optional hardware components

Upgrading the server configuration by replacing existing hardware components with superior ones.

● Replacing defective hardware components

This manual focuses on on-site maintenance tasks. It is recommended to prepare each service assignment following remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept (LSC)" manual.

The "ServerView Suite Local Service Concept (LSC)" manual is available from the ServerView Suite DVD 2 supplied with your

PRIMERGY server or online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).

This manual is included on your ServerView Suite DVD 2 or available from the

Fujitsu Technology Solutions manuals server at http://manuals.ts.fujitsu.com

For the Japanese market please use the following URL: http://jp.fujitsu.com/platform/server/primergy/manual/

CAUTION!

The document at hand comprises procedures of a wide range of complexity. Check the profile of qualification for technicians before assigning tasks. Before you start, carefully read

"Classification of procedures" on page 31

RX200 S7 Upgrade and Maintenance Manual 25

Introduction

1.1 Where to find which information?

While the Upgrade and Maintenance Manual focuses on upgrade and maintenance procedures to bring the server back to normal operation, additional manuals provide detailed background information on server components and BIOS settings.

For information on documents you need to have with you when leaving for maintaining a server see

"Documents you need at hand" on page 36 .

PRIMERGY manuals are available in PDF format on the

ServerView Suite DVD 2. The ServerView Suite DVD 2 is part of the

ServerView Suite supplied with every server.

If you no longer have the ServerView Suite DVDs, you can obtain the relevant current versions using the order number U15000-C289 (the order number for the Japanese market: please refer to the configurator of the server http://jp.fujitsu.com/platform/server/primergy/system/ ).

The PDF files of the manuals can also be downloaded free of charge from the Internet. The overview page showing the online documentation available on the Internet can be found using the URL (for EMEA market): http://manuals.ts.fujitsu.com

. The PRIMERGY server documentation can be accessed using the Industry standard servers navigation option.

For the Japanese market:

Please refer to the following URL for the latest product manuals: http://jp.fujitsu.com/platform/server/primergy/manual/

Before using the product, please check for additional information that may be available under the following URL: http://jp.fujitsu.com/platform/server/primergy/products/note/

26 Upgrade and Maintenance Manual RX200

Introduction

1.2 Notational conventions

The following notational conventions are used in this manual:

Text in italics fixed font indicates commands or menu items indicates system output indicates text to be entered by the user semi-bold fixed font

"Quotation marks" indicate names of chapters and terms that are being emphasized

Ê describes activities that must be performed in the order shown

[Abc] indicates keys on the keyboard

CAUTION!

Pay particular attention to texts marked with this symbol!

Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.

I indicates additional information, notes and tips indicates the procedure category in terms of complexity

and qualification requirements, see "Classification of procedures" on page 31

indicates the average task duration, see "Average task duration" on page 34

RX200 S7 Upgrade and Maintenance Manual 27

Introduction

28 Upgrade and Maintenance Manual RX200

2 Before you start

Before you start any upgrade or maintenance task, please proceed as follows:

Carefully read the safety instructions in chapter "Important information" on page 39 .

Make sure that all necessary manuals are available. Refer to the documentation overview in section

"Documents you need at hand" on page 36 . Print the PDF files if required.

Make yourself familiar with the procedure categories introduced in section

"Classification of procedures" on page 31 .

Ensure that all required tools are available according to section

"Tools you need at hand" on page 35 .

Installing optional components

The "PRIMERGY RX200 S7 Server Operating manual" gives an introduction to server features and provides an overview of available hardware options.

Use the Fujitsu ServerView Suite management software to prepare hardware expansions. ServerView Suite documentation is available online at http://manuals.ts.fujitsu.com

( http://jp.fujitsu.com/platform/server/primergy/system/ for the Japanese market) or from the ServerView Suite DVD 2 supplied with your PRIMERGY server. Please refer to the following ServerView Suite topics:

– Operation

– Virtualization

– Maintenance

For the latest information on hardware options, refer to your server’s hardware configurator available online at the following address: for the EMEA market: http://ts.fujitsu.com/products/standard_servers/rack/primergy_rx200s7.html

for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/

Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information. Illustrated Spares catalogs are available online at http://manuals.ts.fujitsu.com/illustrated_spares (EMEA market only).

RX200 S7 Upgrade and Maintenance Manual 29

Before you start

Replacing a defective component

The global error indicators on the front and rear sides of the server report defective hardware components that need to be replaced. For further information on the controls and indicators of your server, refer to the

"PRIMERGY RX200 S7 Server Operating Manual" and section "Connectors and indicators" on page 381

If the system has been powered off in order to replace a non-hot plug unit, a system of PRIMERGY diagnostic indicators guides you to the defective component. The "Indicate CSS" button enables the indicator next to the defective component even if the server has been switched off and disconnected from the mains. For further information, please refer to sections

"Using diagnostics information" on page 51

and "Front panel" on page 387 .

If the defective component is a customer replaceable unit included in the CSS concept (Customer Self Service, only available for EMEA market), the CSS indicators on the front and rear side of the server will light up.

For further information, refer to the "ServerView Suite Local Service Concept

(LSC)" manual available from the ServerView Suite DVD 2 supplied with your

PRIMERGY server or online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).

It is recommended to prepare local maintenance tasks using remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept

(LSC)" manual.

30 Upgrade and Maintenance Manual RX200

Before you start

2.1 Classification of procedures

The complexity of maintenance procedures varies significantly. Procedures have been assigned to one of three unit categories, indicating the level of difficulty and required qualification.

At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section.

Please ask your local Fujitsu service center for more detailed information.

2.1.1 Customer Replaceable Units (CRU)

Customer Replaceable Units (CRU)

Customer Replaceable Units are intended for customer self service and may be installed or replaced as hot-plug components during operation.

Hot-plug components increase system availability and guarantee a high degree of data integrity and fail-safe performance. Procedures can be carried out without shutting down the server or going offline.

Components that are handled as Customer Replaceable Units

– Hot-plug power supply modules

– Hot-plug HDD / SSD modules

– Hot-plug fan modules

Peripherals that are handled as Customer Replaceable Units

– Keyboard

– Mouse

RX200 S7 Upgrade and Maintenance Manual 31

Before you start

2.1.2 Upgrade and Repair Units (URU)

Upgrade and Repair Units (URU)

Upgrade and Repair Units are non hot-plug components that can be ordered separately to be installed as options (Upgrade Units) or are available to the customer through customer self service (Repair Units).

Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair

Units as customer replaceable CSS components.

Upgrade and repair procedures involve shutting down and opening the server.

CAUTION!

The device may be seriously damaged or cause damage if it is opened without authorization or if repairs are attempted by unauthorized and untrained personnel.

Components that are handled as Upgrade Units

– Optical disk drives

– Expansion cards

– Battery backup units

– Memory modules

– Processors (upgrade kits)

– Front LAN/VGA module

Components that are handled solely as Repair Units

– CMOS battery

32 Upgrade and Maintenance Manual RX200

Before you start

2.1.3 Field Replaceable Units (FRU)

Field Replaceable Units (FRU)

Removing and installing Field Replaceable Units involves complex maintenance procedures on integral server components. Procedures will require shutting down, opening and disassembling the server.

CAUTION!

Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability.

Components that are handled as Field Replaceable Units

– Processor (replacement)

– SAS / SATA backplanes

– Power distribution board

– Front panel module

– Management and diagnostics modules

– System board

– Trusted Platform Module (TPM)

– USB Flash Module (UFM)

Please ask your local Fujitsu service center for more detailed information.

RX200 S7 Upgrade and Maintenance Manual 33

Before you start

2.2 Average task duration

Average task duration: 10 minutes

The average task duration including preliminary and concluding steps is indicated at the beginning of each procedure next to the procedure class.

Refer to table 1 on page 34 for an overview of steps taken into account for

calculating the average task duration:

Step

Server shutdown

Rack removal, disassembly

Transport

Maintenance procedures

Transport

Assembly, rack installation

Starting up included Explanation

Shutdown time depends on hardware and software configuration and may vary significantly.

Software tasks necessary before maintenance are described in section

"Starting the maintenance task" on page 75 .

yes no yes no yes no making the server available, removing the server from the rack (if applicable)

Transporting the server to the service table

(where required) depends on local customer conditions.

maintenance procedures including preliminary and concluding software tasks

Returning the server to its installation site

(where required) depends on local customer conditions.

reassembling the server, installing the server in the rack (if applicable)

Booting time depends on hardware and software configuration and may vary significantly.

Table 1: Calculation of the average task duration

34 Upgrade and Maintenance Manual RX200

Before you start

2.3 Tools you need at hand

When preparing the maintenance task, ensure that all required tools are available according to the overview below. You will find a list of required tools at the beginning of each procedure.

Screw driver/ bit insert

Screw Usage Type

Phillips

PH2 / (+) No. 2

Chassis

M3 x 4.5 mm

(silver)

C26192-Y10-

C67

Phillips

PH2 / (+) No. 2

System board

M3 x 6 mm

(silver)

C26192-Y10-

C68

Special bit insert TPM screw

REM 3 x 15 mm

(black)

C26192-Y10-

C176

Phillips

PH1 / (+) No. 1

UFM nylon screw

M3 x 4.5 mm

(white)

A3C40109082

Phillips

PH1 / (+) No. 1

TFM module M2.5 x 4 mm

(silver)

C26192-Y10-

C103

Table 2: List of used screws (not applicable for the Japanese market)

RX200 S7 Upgrade and Maintenance Manual 35

Before you start

2.4 Documents you need at hand

Maintenance procedures may include references to additional documentation.

When preparing the maintenance task, ensure that all required manuals are available according to the overview below.

– Ensure to store all printed manuals enclosed with your server in a save place for future reference.

– Unless stated otherwise, all manuals are available online at http://manuals.ts.fujitsu.com

under Industry standard servers or from the

ServerView Suite DVD 2 supplied with your PRIMERGY server.

For the Japanese market please use the following address: http://jp.fujitsu.com/platform/server/primergy/manual/

36 Upgrade and Maintenance Manual RX200

Before you start

Document

"Quick Start Hardware -

PRIMERGY Server RX200 S7" leaflet

"PRIMERGY ServerView Suite -

Overview & Installation" DVD booklet

"Safety notes and regulations" manual

Description

Quick installation poster for initial operation, available only in printed form

DVD booklet on initial software configuration included as a printed copy with the ServerView Suite

Important safety information, available from the ServerView Suite DVD 2, online, or as a printed copy

" 安全上のご注意 " for the

Japanese market

"PRIMERGY RX200 S7 Server

Operating Manual"

"D3032 BIOS Setup Utility for

PRIMERGY RX200 S7

Reference Manual"

System board label available from the ServerView Suite DVD 2 or online

Information on configurable BIOS options and parameters, available from the

ServerView Suite DVD 2 or online

Label inside the housing cover outlining connectors, indicators and jumper

– "ServerView Suite Local Service

Concept (LSC)" user guide

Software documentation

Illustrated Spares catalog

Glossary

– "ServerView Operations Manager -

Server Management" user guide

Spare parts identification and information system (EMEA market only), available for online use or download (Windows OS) at http://manuals.ts.fujitsu.com/illustrated_spares or from the CSS component view of the

ServerView Operations Manager available from the ServerView Suite DVD 2 or online

"Warranty" manual

" 保証書 " for the Japanese market

Important information on warranty regulations, recycling and service, available from the ServerView Suite DVD 2, online, or as a printed copy

Table 3: Documentation you need at hand

RX200 S7 Upgrade and Maintenance Manual 37

Before you start

Document

"Returning used devices" manual

"Service Desk" leaflet

" サポート＆サービス " for the

Japanese market

Description

Recycling and contact information, available from the ServerView Suite DVD 2, online, or as a printed copy

Additional documentation

– "iRMC S2 / S3" user guide available from the ServerView Suite DVD 2 or online

– RAID documentation, available online at http://manuals.ts.fujitsu.com

under

Industry standard servers - Expansion

Cards - Storage Adapters

– Rack documentation

– "Integrated RAID for SAS User’s Guide"

Third party documentation

– "SAS Software User’s Guide"

– "Modular RAID Controller Installation

Guide"

– Operating system documentation, online help

– Peripherals documentation

Table 3: Documentation you need at hand

38 Upgrade and Maintenance Manual RX200

3 Important information

CAUTION!

Before installing and starting up a device, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the device and endanger the data base.

Keep this manual and the other documentation (such as the operating manual, documentation DVD) close to the device. All documentation must be included if the equipment is passed on to a third party.

3.1 Safety instructions

The following safety instructions are also provided in the manual "Safety

Notes and Regulations" or " 安全上のご注意 ".

This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.

● The actions described in this manual shall be performed by technical specialists. A technical specialist is a person who is trained to install the server including hardware and software.

●

Repairs to the device that do not relate to CSS failures shall be performed by service personnel. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability.

Any failure to observe the guidelines in this manual, and any improper repairs could expose the user to risks (electric shock, energy hazards, fire hazards) or damage the equipment.

Before installing/removing internal options to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the power outlet. Failure to do so can cause electric shock or damage.

Before starting up

● During installation and before operating the device, observe the instructions on environmental conditions for your device.

RX200 S7 Upgrade and Maintenance Manual 39

Important information

●

If the device is brought in from a cold environment, condensation may form both inside and on the outside of the device.

Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed.

Transport the device only in the original packaging or in packaging that protects it from knocks and jolts.

For the Japanese market, transporting the device in its original packaging does not apply.

Installation and operation

●

This unit should not be operated in ambient temperatures above 35 °C.

If the unit is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector, the power supply's fuse protection must comply with the requirements for non-industrial power supply networks for type A connectors.

The unit automatically adjusts itself to a mains voltage in a range of 100 V -

240 V. Ensure that the local mains voltage lies within these limits.

This device must only be connected to properly grounded power outlets or connected to the grounded rack internal power distribution system with tested and approved power cords.

Ensure that the device is connected to a properly grounded power outlet close to the device.

●

Ensure that the power sockets on the device and the properly grounded power outlets are easily accessible.

The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. In case of repair or servicing disconnect the device completely from the mains power supply, unplug all power plugs from the properly grounded power outlets.

Always connect the server and the attached peripherals to the same power circuit. Otherwise you run the risk of losing data if, for example, the server is still running but a peripheral device (e.g. memory subsystem) fails during a power outage.

Data cables must be adequately shielded.

40 Upgrade and Maintenance Manual RX200

Important information

●

Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards or ISO/IEC 11801 standard respectively. The minimum requirement is a

Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for

Gigabit Ethernet.

Route the cables in such a way that they do not create a potential hazard

(make sure no-one can trip over them) and that they cannot be damaged.

When connecting the server, refer to the relevant instructions in this manual.

Never connect or disconnect data transmission lines during a storm (risk of lightning hazard).

Make sure that no objects (e.g. jewelry, paperclips etc.) or liquids can get inside the server (risk of electric shock, short circuit).

In emergencies (e.g. damaged casing, controls or cables, penetration of liquids or foreign bodies), contact the system administrator or your customer service team. Only disconnect the system from the mains power supply if there is no risk of harming yourself.

Proper operation of the system (in accordance with IEC 60950-1 resp.

EN 60950-1) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).

Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals. If you install other expansions, they may damage the system or violate the safety regulations. Information on which system expansions are approved for installation can be obtained from our customer service center or your sales outlet.

The components marked with a warning notice (e.g. lightning symbol) may only be opened, removed or exchanged by authorized, qualified personnel.

Exception: CSS components can be replaced.

The warranty is void if the server is damaged during installation or replacement of system expansions.

Only set screen resolutions and refresh rates that are specified in the operating manual for the monitor. Otherwise, you may damage your monitor.

If you are in any doubt, contact your sales outlet or customer service center.

RX200 S7 Upgrade and Maintenance Manual 41

Important information

●

Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock and will void the warranty and exempt the manufacturer from all liability.

Devices inside the server remain hot after shutdown. Wait for a while after shutdown before installing or removing internal options.

The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. To ensure reliable protection, if you are wearing an earthing band on your wrist when working with this type of module, connect it to an unpainted, non-conducting metal part of the system.

Do not touch the circuitry on boards or soldered parts. Hold the metallic areas or the edges of the circuit boards.

Install the screw removed during installation/detaching internal options in former device/position. To use a screw of the different kind can cause a breakdown of equipment.

The installation indicated on this document is sometimes changed to the kind of possible options without notice.

Batteries

●

Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer.

Do not throw batteries into the trash can.

Batteries must be disposed of in accordance with local regulations concerning special waste.

Make sure that you insert the battery the right way round.

The battery used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate the battery.

All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant:

Cd Cadmium

Hg Mercury

Pb Lead

42 Upgrade and Maintenance Manual RX200

Important information

Working with CDs/DVDs/BDs and optical drives

When working with devices with optical drives, these instructions must be followed.

CAUTION!

● Only use CDs/DVDs/BDs that are in perfect condition, in order to prevent data loss, equipment damage and injury.

●

Check each CD/DVD/BD for damage, cracks, breakages etc. before inserting it in the drive.

Note that any additional labels applied may change the mechanical properties of a CD/DVD/BD and cause imbalance.

Damaged and imbalanced CDs/DVDs/BDs can break at high drive speeds (data loss).

Under certain circumstances, sharp CD/DVD/BD fragments can pierce the cover of the optical drive (equipment damage) and can fly out of the device (danger of injury, particularly to uncovered body parts such as the face or neck).

High humidity and airborne dust levels are to be avoided. Electric shocks and/or server failures may be caused by liquids such as water, or metallic items, such as paper clips, entering a drive.

Shocks and vibrations are also to be avoided.

Do not insert any objects other than the specified CDs/DVDs/BDs.

Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray roughly.

Do not disassemble the optical drive.

Before use, clean the optical disk tray using a soft, dry cloth.

As a precaution, remove disks from the optical drive when the drive is not to be used for a long time. Keep the optical disk tray closed to prevent foreign matter, such as dust, from entering the optical drive.

Hold CDs/DVDs/BDs by their edges to avoid contact with the disk surface.

RX200 S7 Upgrade and Maintenance Manual 43

Important information

●

Do not contaminate the CD/DVD/BD surface with fingerprints, oil, dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth.

Be careful not to damage the CD/DVD/BD surface.

Keep the CDs/DVDs/BDs away from heat sources.

Do not bend or place heavy objects on CDs/DVDs/BDs.

Do not write with ballpoint pen or pencil on the label (printed) side.

Do not attach stickers or similar to the label side. Doing so may cause rotational eccentricity and abnormal vibrations.

●

When a CD/DVD/BD is moved from a cold place to a warm place, moisture condensation on the CD/DVD/BD surface can cause data read errors. In this case, wipe the CD/DVD/BD with a soft, dry cloth then let it air dry. Do not dry the CD/DVD/BD using devices such as a hair dryer.

To avoid dust, damage, and deformation, keep the CD/DVD/BD in its case whenever it is not in use.

● Do not store CDs/DVDs/BDs at high temperatures. Areas exposed to prolonged direct sunlight or near heating appliances are to be avoided.

You can prevent damage from the optical drive and the CDs/DVDs/BDs, as well as premature wear of the disks, by observing the following suggestions:

– Only insert disks in the drive when needed and remove them after use.

– Store the disks in suitable sleeves.

– Protect the disks from exposure to heat and direct sunlight.

Laser information

The optical drive complies with IEC 60825-1 laser class 1.

CAUTION!

The optical drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous.

Never remove parts of the optical drive casing!

44 Upgrade and Maintenance Manual RX200

Important information

Modules with Electrostatic-Sensitive Devices

Modules with electrostatic-sensitive devices are identified by the following sticker:

Figure 1: ESD label

When you handle components fitted with ESDs, you must always observe the following points:

●

Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs.

You must always discharge static build-up (e.g. by touching a grounded object) before working with such components.

●

Any devices or tools that are used must be free of electrostatic charge.

Wear a suitable grounding cable that connects you to the external chassis of the system unit.

● Always hold components with ESDs at the edges or at the points marked green (touch points).

● Do not touch any connectors or conduction paths on an ESD.

● Place all the components on a pad which is free of electrostatic charge.

For a detailed description of how to handle ESD components, see the relevant European or international standards (EN 61340-5-1,

ANSI/ESD S20.20).

RX200 S7 Upgrade and Maintenance Manual 45

Important information

Transporting the server

●

Only transport the server in its original packaging or in packaging that protects it from impacts and jolts.

For the Japanese market, transporting the device in its original packaging does not apply.

Do not unpack the server until it is at its installation location.

If you need to lift or transport the server, ask other people to help you.

Notes on installing the server in the rack

● For safety reasons, at least two people are required to install the server

in the rack because of its weight and size.

●

(For the Japanese market, please refer to " 安全上のご注意 ".)

Never lift the server into the rack using the handles on the front panel.

When connecting and disconnecting cables, observe the relevant instructions in the "Important Information" chapter of the technical manual for the corresponding rack. The technical manual is supplied with the corresponding rack.

When installing the rack, make sure that the anti-tilt protection is correctly fitted.

For safety reasons, no more than one unit may be removed from the rack at any one time during installation and maintenance work.

If several units are simultaneously removed from the rack, there is a risk that the rack could tip over.

The rack must be connected to the power supply by an authorized specialist

(electrician).

If the server is integrated into an installation that draws power from an industrial power supply network with an IEC309 type connector, the power supply's fuse protection must comply with the requirements for nonindustrial power supply networks for the type A connector.

46 Upgrade and Maintenance Manual RX200

Important information

3.2 CE conformity

The system complies with the requirements of the EC directives

2004/108/EC regarding "Electromagnetic Compatibility" and

2006/95/EC "Low Voltage Directive". This is indicated by the CE marking (CE = Communauté Européenne).

3.3 FCC Class A Compliance Statement

If there is an FCC statement on the device, it applies to the products covered in this manual, unless otherwise specified herein. The statement for other products will appear in the accompanying documentation.

NOTE:

This equipment has been tested and found to comply with the limits for a

"Class A" digital device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian Interference-Causing Equipment Standard

ICES-003 for digital apparatus. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in strict accordance with the instructions, may cause harmful interference to radio communications. However, there is no warranty that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

●

Reorient or relocate the receiving antenna.

Increase the separation between equipment and the receiver.

● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

● Consult the dealer or an experienced radio/TV technician for help.

Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.

RX200 S7 Upgrade and Maintenance Manual 47

Important information

The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may violate FCC and ICES rules.

WARNING:

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

3.4 Environmental protection

Environmentally-friendly product design and development

This product has been designed in accordance with the Fujitsu standard for

"environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.

This saves resources and thus reduces the harm done to the environment.

Further information can be found at:

– http://ts.fujitsu.com/products/standard_servers/index.html

(for the EMEA market)

– http://jp.fujitsu.com/platform/server/primergy/concept/ (for the Japanese market)

Energy-saving information

Devices that do not need to be constantly switched on should be switched off until they are needed as well as during long breaks and after completion of work.

Packaging information

This packaging information doesn’t apply to the Japanese market.

Do not throw away the packaging. You may need it later for transporting the system. If possible, the equipment should only be transported in its original packaging.

Information on handling consumables

Please dispose of printer consumables and batteries in accordance with the applicable national regulations.

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Important information

In accordance with EU directives, batteries must not be disposed of with unsorted domestic waste. They can be returned free of charge to the manufacturer, dealer or an authorized agent for recycling or disposal.

All batteries containing pollutants are marked with a symbol (a crossed-out garbage can). They are also marked with the chemical symbol for the heavy metal that causes them to be categorized as containing pollutants:

Cd Cadmium

Hg Mercury

Pb Lead

Labels on plastic casing parts

Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them.

Returns, recycling and disposal

Please handle returns, recycling and disposal in accordance with local regulations.

The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive

2002/96/EC on waste electrical and electronic equipment (WEEE).

This directive sets the framework for returning and recycling used equipment and is valid across the EU. When returning your used device, please use the return and collection systems available to you. Further information can be found at http://ts.fujitsu.com/recycling .

Details regarding the return and recycling of devices and consumables within

Europe can also be found in the "Returning used devices" manual, via your local

Fujitsu branch or from our recycling center in Paderborn:

Fujitsu Technology Solutions

Recycling Center

D-33106 Paderborn

Tel. +49 5251 525 1410

Fax +49 5251 525 32 1410

RX200 S7 Upgrade and Maintenance Manual 49

Important information

50 Upgrade and Maintenance Manual RX200

4 Basic hardware procedures

4.1 Using diagnostics information

The "PRIMERGY RX200 S7 Server Operating Manual" gives an introduction to server features and provides an overview of available hardware options.

Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. ServerView Suite documentation is available online at http://manuals.ts.fujitsu.com

or from the ServerView Suite

DVD 2 supplied with your PRIMERGY server. Please refer to the following

ServerView Suite topics:

– Operation

– Maintenance

It is recommended to prepare local maintenance tasks using remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept

(LSC)" manual available from the ServerView Suite DVD 2 supplied with your

PRIMERGY server or online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).

Please contact your local Fujitsu customer service partner for details on the service concept and on how to order expansion kits or spare parts. Use the

Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information. Illustrated Spares catalogs are available online at http://manuals.ts.fujitsu.com/illustrated_spares (EMEA market only).

Perform the following diagnostics procedures to identify defective servers and components.

4.1.1 Locating the defective server

When working in a datacenter environment, switch on the ID indicator on the front and rear connector panels of the server (see section

"Connectors and indicators" on page 381

) for easy identification.

Press the ID button on the front panel or use the ServerView Operation

Manager user interface to switch on the system identification LEDs.

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Basic hardware procedures

For further information, refer to the "ServerView Suite Local Service

Concept (LSC)" manual available from the ServerView Suite DVD 2 supplied with your PRIMERGY server or online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).

When using ServerView Operations Manager to toggle the ID indicator, choose Single System View and press the Locate button.

Remember to switch off the ID indicator after the maintenance task has been concluded successfully.

4.1.2 Determining the error class

The Local Service Concept (LSC) allows you to identify defective server components. Failure events are assigned to one of two error classes:

– Global Error events that need to be resolved by maintenance personnel

– Customer Self Service (CSS) error events that may be resolved by operating personnel

Global Error and CSS LEDs indicate, if the defective component is a customer replaceable unit or if maintenance personnel needs to be dispatched to replace the part.

The indicators also light up in standby mode and after a server restart due to a power failure.

4.1.2.1

Global Error indicator

Check the Global Error indicator on the front or connector panel of the server

(see section

"Connectors and indicators" on page 381

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Basic hardware procedures

Indicator

Global error indicator

Status off orange on orange flashing

Description no critical event (non CSS component) prefailure detected (non CSS component), requires (precautionary) service intervention non CSS component failure or software / agent related error, requires service intervention

For further diagnostics, proceed as follows:

– Hardware errors:

Check the System Event Log (SEL) as described in section

"Viewing the

SEL" on page 91 .

– Software / agent related errors:

Check the ServerView System Monitor, available on Windows or Linux based servers with ServerView agents installed.

For further information, please refer to the "ServerView System

Monitor" user guide, available online at http://manuals.ts.fujitsu.com

or from the ServerView Suite DVD 2 supplied with your

PRIMERGY server.

4.1.2.2

Customer Self Service (CSS) indicator

Check the CSS indicator on the front panel or connector panel of the server

(see section "Connectors and indicators" on page 381 ).

Indicator

CSS indicator

Status yellow flashing

Description off no critical event (CSS component) yellow on prefailure detected (CSS component)

CSS component failure

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Basic hardware procedures

4.1.3 Locating the defective component

After determining the error class by the CSS or Global Error indicators local diagnostic indicators on the system board, HDD modules and power supply modules allow you to identify the defective component (see section

"Connectors and indicators" on page 381

For further information, refer to the "ServerView Suite Local Service

Concept (LSC)" manual available from the ServerView Suite DVD 2 supplied with your PRIMERGY server or online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market).

4.1.3.1

Local diagnostic indicators on the system board

Using the Indicate CSS button

Shut down and power off the server.

Disconnect the AC power cord(s) from the system.

It is mandatory to disconnect power cords in order to use the Indicate

CSS functionality.

Press the Indicate CSS button to highlight defective components (see

section "Connectors and indicators" on page 381 ).

In addition to local diagnostic indicators, CSS or Global Error LEDs indicate, if the defective component is a customer replaceable unit or if a service technician needs to be dispatched to replace the part (see section

"Determining the error class" on page 52

If the system has been powered off to replace a non hot-plug unit, a system of PRIMERGY diagnostics indicators guides you to the faulty component.

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Basic hardware procedures

4.2 Opening the rack door

The following description only applies to the PRIMECENTER M1 rack.

For further instructions on opening or closing the 19-inch rack, please refer to the "19-inch Rack for PRIMERGY and RM systems" assembly guide, available online at http://manuals.ts.fujitsu.com

or from the

ServerView Suite DVD 2 supplied with your PRIMERGY server.

Insert and turn the key clockwise by 180 degrees.

Grasp the green marked grip and swivel it outward.

For further information, refer to the "PRIMECENTER M1 Rack System" assembly guide available online at http://manuals.ts.fujitsu.com

or from the

ServerView Suite DVD 2 supplied with your PRIMERGY server.

4.3 Shutting down the server

CAUTION!

Follow the safety instructions in chapter "Important information" on page 39

This step is only required when upgrading or replacing non-hot plug components.

Inform the system administrator that the server will be shut down and put offline.

Terminate all applications.

In case of Multipath I/O environments, see section

"Note on server maintenance in a Multipath I/O environment" on page 78 .

Shut down the server.

If the system is running an ACPI-compliant operating system, the pressing the On / Off button will performs a graceful shutdown.

Switch on the ID indicator on the front and rear connector panels of the server as described in section

"Locating the defective server" on page 51 .

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Basic hardware procedures

4.4 Extending/removing the server from the rack

In most cases maintenance tasks can be performed while the server is extended from the rack. However, depending on accessibility or security guidelines, it may make sense to completely remove the server from the rack cabinet for maintenance purposes.

CAUTION!

● Use the anti-tilt plate to prevent the rack from tipping when installing the rack. Pulling the server out of the rack without having installed the anti-tilt plate may cause the rack to tip over.

● Be careful not to pinch fingers or clothes when sliding out the server or pushing it back. Failure to do so may cause injury.

● Follow the safety instructions in chapter

"Important information" on page 39 .

4.4.1 Disconnecting the power cord

Figure 2: Unlocking the cable clamp of a power supply module

Press the cable clamp down until it disengages (1).

56 Upgrade and Maintenance Manual RX200

Basic hardware procedures

Open the cable clamp (2).

Pull all power cords out of the power outlets and remove them from the cable clamps.

4.4.2 Extending the server out of the rack

Disconnect all cables on the rear of the server.

Figure 3: Extending the server out of the rack

Pull the quick-release levers down on both sides (1).

Extend the server carefully out of the rack as far as possible (2).

CAUTION!

Do not use the pulled-out server as a surface on which to put things or as a work surface, and strictly avoid leaning on or against it.

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Basic hardware procedures

4.4.3 Removing the server from the telescopic rails

CAUTION!

At least two people are needed to lift the server out of the rack cabinet.

(For the Japanese market, please refer to " 安全上のご注意 ".)

Additionally, a lifter is required in the following cases:

– The server weighs more than 50 kg.

– The server weighs more than 21 kg and is installed above the height of 25 U.

When using a lifter, this removal procedure needs to be carried out by maintenance personnel.

Figure 4: Removing the server from the telescopic rails

Release the locking bars on both telescopic rails (1).

Lift the server out of the telescopic rails (2) and place it on an even surface.

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Basic hardware procedures

4.5 Opening the server

CAUTION!

● Only for non-hot plug components:

Before removing or attaching covers, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cords from the outlet. Failure to do so can cause electric shock.

●

The top cover must be replaced as soon as possible for purposes of cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility) and to prevent fires.

Follow the safety instructions in chapter "Important information" on page 39

4.5.1 Removing the fan cover

You must remove the fan cover before removing the housing cover.

Figure 5: Removing the fan cover

Push the two green buttons (1) in the direction of the arrow.

Lift the fan cover upward and remove it (2).

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Basic hardware procedures

4.5.2 Removing the housing cover

Figure 6: Removing the housing cover

Push the housing cover as far as it will go in the direction of the arrow (1).

Lift off the housing cover upward (2).

60 Upgrade and Maintenance Manual RX200

4.6 Removing riser modules

Basic hardware procedures

4.6.1 Removing the riser module 1

Figure 7: Removing the riser module 1

Carefully pull out the riser module 1 upward.

4.6.2 Removing the riser module 2

Figure 8: Removing the riser module 2

Carefully pull out the riser module 2 upward.

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Basic hardware procedures

4.6.3 Removing the riser module 3

Figure 9: Removing the riser module 3

Carefully pull out the riser module 3 upward.

62 Upgrade and Maintenance Manual RX200

4.7 Removing the air duct

Basic hardware procedures

Figure 10: Removing the air duct

Carefully pull out the air duct upward.

4.8 Installing the air duct

Figure 11: Installing the air duct

Install the air duct. Notice the hooks (see close-ups) and the guidings (see orange lines).

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Basic hardware procedures

4.9 Installing riser modules

4.9.1 Installing the riser module 1

Figure 12: Installing the riser module 1

Insert the riser card into the system board slot.

Press down the riser card module 1 using the green touch points.

64 Upgrade and Maintenance Manual RX200

4.9.2 Installing the riser module 2

Basic hardware procedures

Figure 13: Installing the riser module 2

Insert the two riser cards into the system board slots.

Press down the riser card module 2 using the green touch points.

If necessary, connect the cables to the other components.

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Basic hardware procedures

4.9.3 Installing the riser module 3

Figure 14: Installing the riser module 3

Insert the riser card into the system board slot and the two recesses (see close-up).

Press down the riser card module 3 using the green touch points.

If necessary, connect the cables to the other components.

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Basic hardware procedures

4.10 Closing the server

CAUTION!

● Before attaching the covers, make sure no unnecessary parts or tools are left inside the server.

● The top cover must be replaced as soon as possible for purposes of cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility) and to prevent fires.

●

Follow the safety instructions in chapter "Important information" on page 39

4.10.1 Installing the housing cover

Figure 15: Installing the housing cover

Position the housing cover so that it protrudes somewhat over the rear edge

(1).

Make sure that each bolt is positioned in the corresponding nut.

Push the housing cover as far as it will go in the direction of the arrow (2).

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Basic hardware procedures

4.10.2 Installing the fan cover

Figure 16: Inserting the fan cover in a slight angle

Insert the fan cover in a slight angle.

Figure 17: Installing the fan cover

Push the fan cover down (1).

Push the edges of the fan cover down until the two green buttons engage

(2).

For a correct sliding the server into the rack, the height of the fan cover and the chassis top must be on the same level. If the fan cover is higher, push it down again until the level is equal.

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Basic hardware procedures

4.11 Installing the server in the rack

CAUTION!

Follow the safety instructions in chapter "Important information" on page 39

Refer to the rack cabinet manuals for more detailed information on other support systems.

4.11.1 Inserting the server into the telescopic rails

CAUTION!

At least two people are needed to lift the server into the rack cabinet.

(For the Japanese market, please refer to " 安全上のご注意 ".)

Additionally, a lifter is required in the following cases:

– The server weighs more than 50 kg.

– The server weighs more than 21 kg and is installed above the height of 25 U.

When using a lifter, this removal procedure needs to be carried out by maintenance personnel.

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Basic hardware procedures

Figure 18: Inserting the server into the telescopic rails

Fully extend the telescopic rails until they lock in place (1).

The telescopic rails must click into place so that they can no longer be moved.

At a slight angle, lower the server onto the rear mounting point on the telescopic rails (2).

Fold down the server, while pressing the rail to the server side (3). Ensure that all six rack mounting bolts are properly seated in the mounting points on the telescopic rails and that the locking bars engage (4).

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Basic hardware procedures

4.11.2 Sliding the server into the rack

Figure 19: Sliding the server into the rack

Check if the height of the fan cover and the chassis top are on the same level

If the fan cover is higher, push it down again until the level is equal.

Release the locking mechanism of both rails (1).

Push the server as far as it will go into the rack (2) until the quick-release levers engage (3).

CAUTION!

Be careful with your fingers. You can pinch them when the quickrelease levers change to the release position.

Reconnect all the cables you disconnected beforehand on the rear of the server.

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Basic hardware procedures

4.11.3 Connecting the power cord

Connect all power cords to the power outlets.

To provide true phase redundancy, the second power supply module should be connected to a different AC power source from the other supply module. If one AC power source should fail, the server will still continue to run.

Ensure that the indicator on the PSU module lights up green.

For more information see section

"Power supply modules" on page 393 .

Figure 20: Locking the cable clamp of a power supply module

Pull the cable clamp up (1).

Thread the power cord through the cable clamp (2).

Press the cable clamp down until it engages to secure the cable (3).

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Basic hardware procedures

4.12 Switching on the server

CAUTION!

● Before switching on the server, make sure the top cover is closed. In order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the

PRIMERGY RX200 S7 server must not run while the top cover is removed.

●

Follow the safety instructions in chapter "Important information" on page 39

This step is only applicable to replace or expand non-hot plug components.

Press the On/Off button to start up the server.

Ensure that the power-on indicator above the On / Off button is lit green.

For more information see "Connectors and indicators" on page 381

If BitLocker functionality has been disabled when shutting down the server

(see section "Shutting down the server" on page 55

), re-enable BitLocker as

described in section "Enabling BitLocker functionality" on page 94

4.13 Concluding software tasks

Perform the following software tasks to put the server back in operation:

–

"Resetting the boot retry counter" on page 86

–

"Verifying the system time settings" on page 90

–

"Viewing and clearing the System Event Log (SEL)" on page 91

–

"Updating the NIC configuration file in a Linux environment" on page 92

–

"Enabling BitLocker functionality" on page 94

–

"Performing a RAID array rebuild" on page 95

–

"Looking up changed MAC / WWN addresses" on page 95

–

"Configuring LAN teaming" on page 97

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Basic hardware procedures

4.14 Closing the rack door

Close the rack door.

Insert and turn the key counter-clockwise by 180 degrees.

For further information, refer to the "PRIMECENTER M1 Rack System" assembly guide available online at http://manuals.ts.fujitsu.com

or from the

ServerView Suite DVD 2 supplied with your PRIMERGY server.

74 Upgrade and Maintenance Manual RX200

5 Basic software procedures

5.1 Starting the maintenance task

5.1.1 Disabling BitLocker functionality

BitLocker Drive Encryption provides protection for operating system and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information. On the operating system drive, BitLocker uses the compatible Trusted Platform Module (TPM) to detect if the computer's startup process has been modified from its original state.

Disabling BitLocker Drive Encryption is a temporary method for removing

BitLocker protection without decrypting the drive Windows is installed on.

Disable BitLocker before modifying the server’s hardware configuration or startup files. Enable BitLocker again after the maintenance procedure is complete.

CAUTION!

– With BitLocker features enabled, modifying the system configuration

(hardware or firmware settings) may render the system inaccessible.

The system may enter Recovery Mode and require a 48-digits recovery password to return to normal operation.

Ensure to disable BitLocker drive encryption before maintaining the server.

– When disabled, BitLocker uses a plain text key instead of the Trusted

Platform Module (TPM) to read encrypted files. Keep in mind that information on this drive is not secure until BitLocker has been reenabled.

Ask the system administrator to disable BitLocker-protection on the operating system drive, using the BitLocker setup wizard available either from the Control Panel or Windows Explorer:

Open BitLocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking Security, and then clicking Bitlocker Drive

Encryption.

Administrator permission required: If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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Basic software procedures

To temporarily disable BitLocker, click Turn Off BitLocker, and then click

Disable BitLocker Drive Encryption.

In order to determine which features are accessible through the

BitLocker setup wizard, modify the BitLocker Group Policy settings.

For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base.

Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages.

5.1.2 Disabling SVOM boot watchdog functionality

The ServerView Operations Manager boot watchdog determines whether the server boots within a preset time frame. If the watchdog timer expires, the system will automatically reboot.

5.1.2.1

Viewing boot watchdog settings

To view boot watchdog settings in ServerView Operations Manager, proceed as follows:

In ServerView Operations Manager Single System View select Maintenance from the Information / Operation menu.

Under ASR&R select the Watchdog tab to obtain detailed information about the current watchdog status, time out intervals and actions that are triggered if watchdog timeouts are exceeded.

For more detailed information, refer to the "ServerView Operations

Manager - Server Management" user guide.

5.1.2.2

Configuring boot watchdog settings

If the system is to be started from removable boot media for firmware upgrade purposes, the Boot watchdog needs to be disabled before starting maintenance task. Otherwise, the Boot watchdog might initiate a system reboot before the flash process is complete.

CAUTION!

An incomplete firmware upgrade process may render the server inaccessible or result in damaged / destroyed hardware.

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Basic software procedures

Timer settings can be configured in the BIOS or using the ServerView iRMC web frontend:

Configuring boot watchdog settings in the BIOS

Enter the BIOS.

Select the Server Mgmt menu.

Under Boot Watchdog set the Action setting to Continue.

Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

Configuring boot watchdog settings using the iRMC web frontend

Enter the ServerView iRMC web frontend.

Select the Server Management menu.

Under Watchdog Settings select Continue from the Boot Watchdog drop down list.

Click Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated

Remote Management Controller" user guide.

5.1.3 Removing backup and optical disk media

Ask the system administrator to eject all remaining backup or optical media from the backup or optical disk drive before removing it from the server.

If the backup media cannot be ejected by conventional means, and it is mandatory that the cartridge be removed prior to returning the drive for repair or disposing it, a manual tape extraction needs to be performed.

For further information on "forcible" tape ejection, please refer to the "Tape

Facts" guide available to Fujitsu service partners from the following https address: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/Pages/

TapeFacts.aspx

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Basic software procedures

For the Japanese market, please contact Fujitsu support, if "forcible" tape ejection is necessary.

Fujitsu does not assume responsibility for any damage to the tape drive, the data cartridge / tape or for the loss of any data resulting from manual tape extraction procedures.

5.1.4 Verifying and configuring the backup software solution

This task only applies to the Japanese market.

Depending on the backup software solution, it may be necessary to disable or delete the backup drive from the backup software drive list before starting the maintenance task.

This is the case for the following backup software solution:

– BackupExec

Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately.

Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu

Extranet pages.

5.1.5 Note on server maintenance in a Multipath I/O environment

When booting your server offline from the ServerView Suite DVD 1 to perform an offline driver update using the ServerView Update DVD or collect diagnostic data using PrimeCollect in a Multipath I/O environment, there is a risk of damaging the system configuration which may leave the system unable to boot.

This is a known restriction of Windows PE with Multipath drivers.

Before using the ServerView Update DVD or PrimeCollect in an offline environment, Fujitsu recommends to properly shut down the server and to disconnect all external I/O connections (like LAN or FC cables) from the system.

Only keep mouse, keyboard, video cable and AC power cord connected.

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Continue as follows:

If performing an offline driver update, first of all prepare the ServerView

Update DVD:

Download the latest ServerView Update DVD image from the Fujitsu

FTP server at: ftp://ftp.ts.fujitsu.com/images/serverview

Burn the image to a DVD.

For the Japanese market:

Locate, download and burn the ServerView Update DVD image available from the following URL: http://jp.fujitsu.com/platform/server/primergy/products/note/svsdvd/dvd/

Ensure that all external I/O connections have been removed from the server.

Ensure that all external I/O connections are uniquely identified so that you can reconnect them into their original locations after concluding the task.

Switch on the server.

Right after switching on the server, insert the ServerView Suite DVD 1 into the DVD drive and close the drive tray.

The server will now boot from the DVD.

After the boot process is complete, select your preferred GUI language.

In the initial Installation Manager startup window, choose either Update

Manager Express or PrimeCollect from the Installation Manager mode section.

Click Continue to proceed.

If Update Manager Express has been selected, insert the ServerView Update

DVD into the DVD drive before proceeding.

Finish the intended maintenance task. For further information, refer to the following manuals:

– ServerView Update Manager Express:

"Local System Update for PRIMERGY Servers" user guide

– PrimeCollect:

"PrimeCollect" user guide

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After the update or diagnostic procedure has been completed, shut down the server, reconnect all external I/O connections and bring the system back to normal operation.

If necessary, perform this procedure for all remaining servers within the

Multipath environment.

5.1.6 Switching on the ID indicator

When working in a datacenter environment, switch on the ID indicator on the front and rear connector panels of the server for easy identification.

For further information, refer to section

"Locating the defective server" on page 51 or to the "ServerView Suite Local Service Concept (LSC)"

manual.

Using the ID button on the front panel

Press the ID button on the front panel to switch on the system identification

LEDs.

For further information, refer to section

"Connectors and indicators" on page 381 .

Using ServerView Operations Manager

In ServerView Operations Manager Single System View and press the Locate button in the title bar to switch on the ID indicators.

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5.2 Completing the maintenance task

5.2.1 Updating the system board BIOS and iRMC

After replacing the system board, it is essential to upgrade the BIOS to the latest version.

The latest BIOS and iRMC versions are available from the Fujitsu support internet pages at: http://ts.fujitsu.com/support/ (EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market)

Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates.

BIOS recovery procedure

For the Japanese market, follow the instructions provided separately.

Prepare a USB stick with the following files:

– Update tool

– Startup.nsh (which will execute the update tool)

– BIOS image file for update (16 MB with header information)

Shut down the server as described in section

"Shutting down the server" on page 55 and disconnect it from the mains.

Remove the top cover as described in section

"Opening the server" on page 59 .

Enter BIOS recovery mode using the onboard jumpers.

For detailed information on jumper settings, refer to section

"Jumper" on page 394

Close the top cover as described in section "Closing the server" on page 67 .

Connect the USB stick to the USB connector.

Connect the server to the mains.

Press the On / Off button to start up the server.

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The system will detect the USB stick and the BIOS recovery process will be performed.

CAUTION!

Do not interrupt the BIOS upgrade process after it has started. If the process is interrupted, the system BIOS may be permanently corrupted.

After completion of the flash process, shut down the server.

Remove the top cover as described in section "Opening the server" on page 59

Disable BIOS recovery mode using the onboard jumpers:

For detailed information on jumper settings, refer to section "Jumper" on page 394 .

Close the top cover as described in section

"Closing the server" on page 67

iRMC recovery procedure

For the Japanese market, follow the instructions provided separately.

Prepare a USB stick including the bootable iRMC firmware update image.

Shut down the server as described in section "Shutting down the server" on page 55

and disconnect it from the mains.

Connect the USB stick to the USB connector.

Ensure that only the USB device with the iRMC firmware is connected to the USB connector. Remove all other USB devices temporarily.

Connect the server to the mains while pushing the ID button on the front panel. Ask a second person to help you if necessary.

Ensure that the Global Error indicator and the ID indicator are flashing to indicate that the server is entering the iRMC recovery state.

Press the Power On / Off button. The system starts the POST process.

In iRMC reocovery mode, the “FUJITSU” logo does not show up.

The system will detect the USB stick.

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If the BIOS cannot identify the USB stick, the pop-up message "Failed to boot for Emergency flash. Please Reset now." will show up in the center of the screen.

Choose the Recovery_L option from the update tool menu to start the iRMC update process.

CAUTION!

Do not interrupt the iRMC upgrade process after it has started. If the process is interrupted, the iRMC BIOS may be permanently corrupted.

If the iRMC does not work after flashing, disconnect the system from the mains and reconnect it again.

Shut down the server by pressing the power On / Off button.

Disconnect the server from the mains to exit the iRMC recovery state.

5.2.2 Verifying system information backup / restore

To avoid the loss of non-default settings when replacing the system board, a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID EPROM. After replacing the system board the backup data is restored from the Chassis ID board to the new system board.

In order to verify whether the backup or restore process has been successful, check the System Event Log (SEL) using the ServerView Operations Manager

After replacing the system board

Check the SEL log files as described in section "Viewing and clearing the

System Event Log (SEL)" on page 91

to verify whether the backup data on the Chassis ID EPROM has been restored to the system board:

Chassis IDPROM: Restore successful

After replacing the Chassis ID EPROM

In case of the PRIMERGY RX200 S7 server, the Chassis ID EPROM is integrated on the front panel board.

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Check the SEL log files as described in section

"Viewing and clearing the

System Event Log (SEL)" on page 91 to verify whether a backup copy of the

system board settings has been transferred to the Chassis ID EPROM:

Chassis IDPROM: Backup successful

5.2.3 Updating RAID controller firmware

After replacing the RAID controller, it is essential to upgrade the firmware to the latest version. The latest RAID controller firmware version is available from the

Fujitsu support web pages at: http://ts.fujitsu.com/support/ (EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market)

Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from firmware updates.

For the Japanese market, follow the instructions provided separately.

Using the ServerView Update Manager

For a detailed description on how to update the RAID controller firmware using the ServerView Update Manager or Update Manager Express (UME), please refer to the following manuals:

– ServerView Update Manager:

"ServerView Update Management" user guide

– ServerView Update Manager Express:

"Local System Update for PRIMERGY Servers" user guide

Using the flash tool

The latest firmware files are available as ASPs (Autonomous Support

Packages) for Windows or as DOS tools from the Fujitsu support web pages at: http://ts.fujitsu.com/support/ (EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market)

Select Drivers & Downloads.

From the Select Product drop down lists, choose your PRIMERGY server or enter its serial or ident number into the search field.

Select your operating system and version.

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Select the desired component type (e.g. SAS RAID).

Select your controller from the device list to expand a compilation of available drivers and firmware.

Select the desired file and click Download for further instructions.

5.2.4 Enabling Option ROM scan

In order to configure an expansion card that has been installed or replaced, the card’s Option ROM has to be enabled in the system board BIOS. The card’s firmware is called by the system BIOS upon reboot and can be entered and configured.

Option ROM can be enabled permanently (e.g. in case of a boot controller that may require frequent setup) or temporarily for one-time configuration. When permanently enabling a controllers’s Option ROM, keep in mind that only two

Option ROMs can be activated in the system board BIOS at a time.

Enter the BIOS.

From the Advanced menu select Option ROM Configuration.

Identify the desired PCI slot and set its Launch Slot # OpROM setting to

Enabled.

Save your changes and exit the BIOS.

Up to two Option ROMs can be activated in the system board BIOS at a time.

For detailed information on how to access the BIOS and modify settings, refer to corresponding BIOS Setup Utility reference manual.

When the enabled expansion card is initialized during the POST phase of the boot sequence, a key combination is displayed temporarily to enter the expansion card’s firmware.

Press the displayed key combination.

Modify the expansion card firmware options as desired.

Save your changes and exit the firmware.

The expansion card’s option ROM can now be disabled in the system board BIOS.

Exception: If the expansion card controls a permanent boot device, the card’s Option ROM has to remain enabled.

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5.2.5 Verifying and configuring the backup software solution

This task only applies to the Japanese market.

Disabling backup drives

Depending on the backup software solution, it may be necessary to disable or delete the backup drive from the backup software drive list and reconfigure backup jobs after completing the maintenance task.

This is the case for the following backup software solutions:

– Netvault for Windows

– ARCServe

– BackupExec

Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately.

Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu

Extranet pages.

Re-enabling backup drives

If a backup drive has been disabled or deleted from the backup software drive

list as described in section 5.1.4 on page 78 , it has to be re-enabled to complete

the maintenance task.

Re-enable backup drives and revise backup software settings and cronjobs.

Detailed information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the

Fujitsu Extranet pages

5.2.6 Resetting the boot retry counter

The boot retry counter is decremented from its preset value every time the

POST watchdog initiates a system reboot. When the value has reached ’0’, the system will shut down and power off.

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5.2.6.1

Viewing the boot retry counter

The current boot retry counter status is available in the BIOS:

Enter the BIOS.

Select the Server Mgmt menu.

Under Boot Retry Counter the current number of remaining boot attempts is displayed. The value is further decremented with every failed boot attempt or system reboot resulting from critical system errors.

Exit the BIOS.

5.2.6.2

Resetting the boot retry counter

The boot retry counter should be reset to its original value concluding every service task.

Please note, if the customer does not know about the original boot retry values:

If the system boots up and no further errors occur within 6 hours after that successful boot attempt, the boot retry counter will automatically be reset to its default value. Please take into account, that the specified number of boot attempts can only be determined after this period of time.

If the customer knows about the original boot retry values, proceed as follows to reset or configure the boot retry counter:

Resetting the boot retry counter in the BIOS

Enter the BIOS.

Select the Server Mgmt menu.

Under Boot Retry Counter press the [+] or [-]keys to specify the maximum number of boot attempts (0 to 7).

Exit the BIOS.

Resetting the boot retry counter using the ServerView Operations

Manager

In the ServerView Operations Manager Administration view, select Server

Configuration.

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If more than one server is managed in SVOM, select the target server and click Next.

From the Server Configuration menu pane, choose Restart Options.

Under Reboot Retries, specify the maximum number of boot attempts (0 to 7) in the Default for reboot tries field.

Resetting the boot retry counter using iRMC web frontend

Enter the ServerView iRMC web frontend.

Select the Server Management menu.

The following boot retry counter settings are available under ASR&R Options:

Under Retry counter max specify the maximum number of attempts to boot the operating system (0 to 7).

Under Retry counter the current number of remaining boot attempts is displayed. Overwrite this value with the maximum number of boot attempts specified above in order to reset the boot retry counter.

Click Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated

Remote Management Controller" user guide.

5.2.7 Enabling SVOM boot watchdog functionality

If ServerView Operations Manager boot watchdog functionality has been

disabled for firmware upgrade purposes (see section 5.1.2 on page 76 ), it has

to be re-enabled to complete the maintenance task.

Timer settings can be configured in the BIOS or using the ServerView iRMC web frontend:

Configuring boot watchdog settings in the BIOS

Enter the BIOS.

Select the Server Mgmt menu.

Under Boot Watchdog set the Action setting to Reset.

Save your changes and exit the BIOS.

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For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

Configuring boot watchdog settings using the iRMC web frontend

Enter the ServerView iRMC web frontend.

Select the Server Management menu.

Under Watchdog Settings ensure that the check box next to Boot Watchdog is selected. From the drop down list choose Reset and specify the desired timeout delay.

Click Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated

Remote Management Controller" user guide.

5.2.8 Enabling replaced components in the system BIOS

When a processor, an expansion card, or a memory module fails, the defective component will be set to Disabled or Failed in the system BIOS. The server will then reboot with only the intact hardware components remaining in the system configuration. After replacing the defective component, it needs to be reenabled in the system board BIOS.

Enter the BIOS.

Select the Advanced menu.

Select the status menu of the desired component:

– Processors: CPU Status

This option is only available for multi-processor systems.

– Memory: Memory Status

– Expansion cards: PCI Status

Reset replaced components to Enable.

Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

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5.2.9 Verifying the memory mode

If a memory module fails, the server will reboot and the defective module will be disabled. As a result, the current operation mode (e.g. Mirrored Channel mode) may no longer be available due to a lack of identical memory module pairs. In this case, the operation mode will automatically revert to Independent Channel

Mode.

For further information on memory operation modes for your server, refer

to section "Memory sequence" on page 236

After replacing the defective module(s) the memory operation mode is automatically reset to its original state. It is recommended to verify that the operation mode has been correctly.

Enter the BIOS.

Select the Advanced menu.

Under Memory Status verify that none of the memory modules are marked as

Failed.

Save your changes (if applicable) and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual.

5.2.10 Verifying the system time settings

This task only applies to Linux environments.

After the system board has been replaced, the system time is set automatically.

By default, the RTC (Real Time Clock) time standard is set as the local time.

If a Linux OS is used and the hardware clock has been configured as UTC

(Universal Time, Coordinated) in the operating system, the BMC local time may not be mapped correctly.

After replacing the system board, ask the system administrator whether the

RTC or UTC time standard is to be used as system time.

If the system time (RTC) is set to UTC, the SEL (System Event Log) time stamps may differ from the local time.

Enter the BIOS.

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Select the Main menu.

Under System Time and System Date specify the correct time and date.

By default, the system time set in the BIOS is RTC (Real Time Clock) local time. If your IT infrastructure relies on universally accepted time standards, set the System Time to UTC (Universal Time, Coordinated) instead. Greenwich Mean Time (GMT) can be considered equivalent to UTC.

Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utility reference manual

5.2.11 Viewing and clearing the System Event Log (SEL)

5.2.11.1 Viewing the SEL

You can view the System Event Log (SEL) using the ServerView Operations

Manager or the ServerView iRMC web frontend:

Viewing the SEL in ServerView Operations Manager

In ServerView Operations Manager Single System View select Maintenance from the Information / Operation menu.

Under Maintenance select System Event Log.

Select the message type(s) you want to display:

– Critical events

– Major events

– Minor events

– Informational events

Note on the SVOM Driver Monitor

The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server.

Under Monitored Components the monitored components are listed. If a component has the status Warning or Error, you can select it in the list and click Acknowledge. This confirms the event on the server side. You

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Basic software procedures may have to log on to the server beforehand. The status of the component will then be reset to ok. To see the new status you must refresh the Driver Monitor view with Refresh.

For detailed information on how to view and sort the SEL using

ServerView Operations Manager, refer to the "ServerView Operations

Manager - Server Management" user guide.

Viewing the SEL using the iRMC web frontend

Enter the ServerView iRMC web frontend.

Select the Event Log and choose the Internal Event Log submenu.

Under Internal Event Log Content the SEL is being displayed. In order to filter the list, select the check boxes next to the desired event types and press

Apply for the changes to take effect.

For detailed information on iRMC settings, refer to the "Integrated

Remote Management Controller" user guide.

5.2.11.2 Clearing the SEL

You can clear the System Event Log (SEL) using the ServerView iRMC web frontend:

Enter the ServerView iRMC web frontend.

Select the Event Log and choose the Internal Event Log submenu.

Under Internal Event Log Information click Clear Internal Event Log to clear the

SEL.

For detailed information on iRMC settings, refer to the "Integrated

Remote Management Controller" user guide.

5.2.12 Updating the NIC configuration file in a Linux environment

In order to prevent errors caused by changing network device names (eth<x>), it is recommended to store the MAC address (hardware address) of a network interface card in the related NIC configuration file of the Linux OS.

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When replacing a network controller or the system board with onboard LAN controllers in a server running Linux OS, the MAC address will change but not automatically be updated in the definition file.

In order to prevent communication problems, it is necessary to update the changed MAC address stored in the related ifcfg-eth<x> definition file.

To update the MAC address, proceed as follows:

Procedures may differ depending on your Linux OS or the definition file on the client system. Use the following information as reference. Ask the system administrator to change the definition file.

After replacing a network controller or the system board, switch on and boot the server as described in section

"Switching on the server" on page 73 .

kudzu, the hardware configuration tool for Red Hat Linux, will launch at boot and detect the new and / or changed hardware on your system.

kudzu may not launch at boot depending on the client’s environment.

Select Keep Configuration and Ignore to complete the boot process.

Use the vi text editor to specify the MAC address in the HWADDR section of the ifcfg-eth<x> file:

The MAC address can be found on the type label attached to the system board or network controller.

Example:

In order to modify the definition file for network controller 1, enter the following command:

# vi /etc/sysconfig/network-scripts/ifcfg-eth1

In vi, specify the new MAC address as follows:

HWADDR=xx:xx:xx:xx:xx:xx

Save and close the definition file.

For the changes to take effect, you need to reboot the network by entering the following command:

# service network restart

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If the system board or network controller offers multiple LAN ports, it is necessary to update the remaining ifcfg-eth<x> definition files accordingly.

Update the NIC configuration file to reflect the new card sequence and MAC address.

5.2.13 Enabling BitLocker functionality

If BitLocker Drive Encryption has been disabled for maintenance purposes (see section

"Disabling BitLocker functionality" on page 75 ), it has to be re-enabled

to complete the service task.

If BitLocker Drive Encryption has been disabled prior to replacing components you won't be asked for a recovery key when rebooting the server after the maintenance task. However, if BitLocker functionality has not been disabled, Windows will enter recovery mode and ask you to input recovery key for further booting.

In this case, ask the system administrator to enter the recovery key in order to boot the operating system.

Ask the system administrator to enable BitLocker-protection on the operating system drive, using the BitLocker setup wizard available either from the Control Panel or Windows Explorer.

Open Bitlocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking Security, and then clicking Bitlocker Drive

Encryption.

Administrator permission required: If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To enable a temporarily disabled BitLocker, click Turn On BitLocker.

Follow the instructions in the BitLocker Setup wizard.

For further information on how to enable BitLocker drive encryption, please refer to the Microsoft Knowledge Base.

Fujitsu service partners will find additional information (also available in

Japanese) on the Fujitsu Extranet web pages.

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5.2.14 Performing a RAID array rebuild

After replacing a hard disk drive that has been combined into a RAID array,

RAID rebuild will be performed completely unattended as a background process.

Confirm that the RAID array rebuild has started normally and then complete the replacement procedure. (Check the progress bar that the status has proceeded at least 1%.)

Inform the customer of the approximated remaining time for rebuild to complete based on the displayed "Estimated time remaining" information.

Figure 21: Progress bar (RAID array rebuild)

CAUTION!

The system is now operational, however, data redundancy will not be available until the RAID array rebuild is complete. Depending on the hard disk drive capacity the overall process can take up to several hours, in some cases even days.

You may notice a slight performance impact during rebuild.

5.2.15 Looking up changed MAC / WWN addresses

When replacing a network controller, the MAC (Media Access Control) and

WWN (World Wide Name) addresses will change.

In addition to the procedures described below, MAC / WWN addresses can also be found on the type label attached to a network controller or system board.

5.2.15.1 Looking up MAC addresses

Enter the BIOS.

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Depending on the number of network controllers in your system, you will find one or several Port Configuration menu items.

Use the arrow key ç to scroll to the right and browse all available tabs.

Each Port Configuration tab will display detailed information on the related network controller, including its MAC address.

Note down the new 12-digit MAC address.

Press [Esc] to exit the BIOS.

Inform the customer about the changed MAC address.

5.2.15.2 Looking up WWN addresses

Emulex FC / FCoE adapters

Enable the network controller’s Option ROM in the system board BIOS as described in section

"Enabling Option ROM scan" on page 85

Restart the server.

During boot, as soon as the Emulex BIOS utility option appears, press

[ALT] +[E] or [CTRL]+[E].

Under Emulex Adapters in the System you will find all available Emulex adapters and their WWN addresses.

Note down the new 16-digit WWN address.

Press [Esc] to exit the Emulex BIOS utility.

Inform the customer about the changed WWN address.

QLogic FC adapters

Enable the network controller’s Option ROM in the system board BIOS as described in section

"Enabling Option ROM scan" on page 85

Restart the server.

During boot, as soon as the QLogic BIOS utility option appears, press

[ALT]

+[Q] or [CTRL]+[Q].

Under Select Host Adapter use the arrow keys æ/Ë to select the desired

FC / FCoE adapter and press [Enter].

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From the Fast!UTIL Options menu, select Configuration Settings, and press

[Enter] .

From the Configuration Settings menu, select Adapter Settings, and press

[Enter] .

Note down the new 16-digit WWN address found under Adapter Port Name.

Press [Esc] to return to the main menu and exit the QLogic BIOS utility.

Inform the customer about the changed WWN address.

5.2.16 Using the Chassis ID Prom Tool

The Chassis ID EPROM located on a dedicated Chassis ID board or on your server’s front panel board contains system information like server name and model, housing type, serial number and manufacturing data.

In order to integrate your system into the ServerView management environment and to enable server installation using the ServerView Installation Manager, system data needs to be complete and correct.

After replacing the Chassis ID EPROM, system information has to be entered using the Chassis ID Prom tool. The tool and further instructions are available to maintenance personnel from the Fujitsu Technology Solutions Extranet: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/

Select your PRIMERGY system from the main area of the page.

From the categories selection, choose Software & Tools Documentation.

In the Tools area click Tools: Chassis-IDProm Tool to download the file

(tool-chassis-Idprom-Tool.zip).

For the Japanese market, follow the instructions provided separately.

5.2.17 Configuring LAN teaming

Use ServerView Operations Manager to obtain detailed information on existing

LAN teams:

In ServerView Operations Manager Single System View select System Status from the Information / Operation menu.

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Under Network Interfaces select LAN Teaming.

The Network Interfaces (Summary) overview shows all configured LAN teams and their components. Choose a LAN team to display further details:

– LAN Team Properties: Properties of the selected LAN team

– LAN Team Statistics: Available statistics about the selected LAN team

For more detailed information, refer to the "ServerView Operations

Manager - Server Management" user guide.

5.2.17.1 After replacing / upgrading LAN controllers

Please note when re-using a replaced LAN controller:

Confirm with the customer whether the LAN controller you have replaced has been used as part of a LAN teaming configuration.

If LAN teaming has been active, you will need to restore the configuration using the LAN driver utility after replacing the LAN controller.

Ensure that the controllers have been assigned as primary or secondary according to your requirements.

For details, refer to the relevant LAN driver manual.

5.2.17.2 After replacing the system board

Confirm with the customer whether the onboard LAN controller you have replaced has been used as part of a LAN teaming configuration.

If LAN teaming has been active, you will need to restore the configuration using the LAN driver utility after replacing the system board.

For details, refer to the relevant LAN driver manual.

5.2.18 Switching off the ID indicator

Press the ID button on the front panel or use ServerView Operations Manager to switch off the ID indicator after the maintenance task has been concluded successfully.

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For further information, refer to section "Locating the defective server" on page 51

or to the "ServerView Suite Local Service Concept (LSC)" manual.

Using the ID button on the front panel

Press the ID button on the front panel to switch off the ID indicators.

Using ServerView Operations Manager

In ServerView Operations Manager Single System View and press the Locate button in the title bar to switch off the ID indicator.

5.2.19 Performing a fan test after replacing a defective fan

After replacing a defective system fan or power supply unit containing a defective fan, the fan error indicators will stay lit until the next fan test. By default, a fan test is automatically started every 24 hours. The first automatic fan test being performed after replacing a fan will turn off the fan error indicator.

If you want to start the fan test manually, you can do so by following the description below:

Executing the fan test via the iRMC Web interface

Log into the iRMC web interface.

Under Sensors select Fans.

Select the replaced fan in the system fans group and click Start Fan Test.

For more detailed information on iRMC settings, refer to the

"iRMC S2/S3 - integrated Remote Management Controller" user guide.

Executing the fan test via ServerView Operations Manager

Open the ServerView Operations Manager and log in.

Under Administration select Server Configuration.

In the hierarchy tree of the Server list tab, select the server to be configured.

In the right-hand side of the window, specify the details on the selected server and confirm your entries by clicking GO....

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In the left-hand section of the window, the Configuration tab is being activated.

In the navigation area of the Configuration tab, select Other Settings.

Under Daily Fan Test, set the daily fan test time to a few minutes from the current time. (Ensure to note down your previous setting.)

Click Save Page.

The fan test will be started at the specified time.

After the fan test is complete, restore the time setting to its initial value and click Save Page.

For more detailed information, refer to the "ServerView Operations

Manager" user guide.

For the Japanese market: Executing the fan test via Chassis ID Prom Tool

Prepare a boot medium (CD) containing the Chassis ID Prom Tool.

Insert the CD into the DVD drive and close the drive tray.

Shut down and restart the server.

The server will boot from the Chassis ID Prom Tool medium.

After the boot process is complete, press [ESC] to enter the command prompt screen.

Enter IPMIVIEW.EXE and press [Enter] to start the IPMI Tool.

Under System Specific Functions select Fan Test and press the [F9] function key to start the fan test.

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6 Power supply

Safety notes

CAUTION!

● Do not disassemble the power supply unit. Doing so may cause electric shock.

●

Areas around the power supply unit may remain extremely hot after shutdown. After shutting down the server, wait for hot components to cool down before removing the power supply unit.

When installing the power supply unit, be sure to confirm that the connector of the power supply unit is not damaged or bent.

●

Do not insert your hands in the power supply unit slot when removing the power supply unit. Doing so may cause electric shock.

If the power supply unit is hard to remove, do not pull out it by force.

The power supply unit is heavy, so handle it carefully. If you drop it by mistake, injuries may result.

Follow the safety instructions in chapter "Important information" on page 39

6.1 Basic information

In its basic configuration, the server has one power supply module that adjusts automatically to any mains voltage in the range of 100 V - 240 V. Besides the power supply module, a second power supply module can be installed optionally to serve as a redundant power supply. If one power supply module fails, the second power supply module in the redundant configuration ensures operation can continue uninterrupted.

There are two types of power supply modules available:

– 450W power supply module

– 800W power supply module

6.1.1 General equipping rules

Both power supply modules must be of the same type.

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6.2 Installing a power supply module

Customer Replaceable Units (CRU)

Average task duration: 5 minutes

6.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

6.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

6.2.3 Removing the dummy cover

Figure 22: Removing the dummy cover

Press the two grips together as indicated by the arrows (1) and remove the dummy cover (2).

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Power supply

CAUTION!

Keep the dummy cover for future use. If the power supply module is removed and not replaced with a new one, the dummy cover must be reinstalled due to cooling, to comply with applicable EMC regulations

(regulations on electromagnetic compatibility), and to protect against fire.

6.2.4 Installing the power supply module

Figure 23: Unlocking the power supply module

Push the handle of the power supply module halfway upward in the direction of the arrow.

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Figure 24: Installing the power supply module

Carefully push the power supply module into the empty bay (1) until it stops.

Push the handle of the power supply module as far as it will go in the direction of the arrow (2).

Make sure that the power supply module engages correctly in the bay and is locked in position. This is the only way to prevent the power supply module from sliding out of its bay and being damaged during transportation.

Figure 25: Installing the cable clamp

Push the cable clamp into the corresponding hole until it clicks in.

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6.2.5 Concluding steps

Perform the following procedures:

"Connecting the power cord" on page 72

"Closing the rack door" on page 74

6.3 Removing a power supply module

Power supply

Customer Replaceable Units (CRU)

Average task duration: 5 minutes

Note for servers using CMA (Cable Management Arm)

Regarding of removing power supply modules, additional tasks are needed, due to an interference between CMA stopper and the power supply modules.

Figure 26: Unlocking the CMA stopper

Push the lock spring inward to unlock the CMA stopper.

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Figure 27: Removing the CMA stopper

Remove the CMA stopper with the mounted crossbar.

Hold the CMA stopper, the crossbar and the CMA including cables in the right hand.

Figure 28: Removing the power supply module

Remove the power supply module and install the dummy cover carefully.

Mount the complete assembly (CMA stopper, the crossbar and the CMA) again into the rail.

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6.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

6.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disconnecting the power cord" on page 56

Keep the power cord for future use.

6.3.3 Removing the power supply module

Power supply

Figure 29: Unlocking and removing the power supply module

Push the handle of the power supply module halfway upward in the direction of the arrow (1).

Push the lock in direction of the arrow (2).

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Grip the handle and pull out the power supply module in the direction of the arrow (3).

CAUTION!

Never leave the bay for the power supply module empty for more than two minutes during operation. Otherwise, excessive temperatures could damage system components.

6.3.4 Installing the dummy cover

Figure 30: Installing the dummy cover

Push the dummy cover into the right bay until it clicks into place.

Ensure that the marking "TOP" is right and the upper rear cant of the dummy cover fits under the PSU cage.

6.3.5 Concluding steps

Perform the following procedures:

"Closing the rack door" on page 74

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6.4 Replacing a power supply module

Power supply

Customer Replaceable Units (CRU)

Average task duration: 5 minutes

CAUTION!

● When replacing a power supply module in a non-redundant configuration, the server must be switched off first.

●

Replace the power supply module after specifying the one that breaks down at work by revitalization.

Both power supply modules must be of the same type.

Note for servers using CMA (Cable Management Arm)

Regarding of replacing power supply modules, additional tasks are needed, due to an interference between CMA stopper and the power supply modules.

Push the lock spring inward to unlock the CMA stopper (see figure

Remove the CMA stopper with the mounted crossbar (see figure 27

Hold the CMA stopper, the crossbar and the CMA arm including cables in the right hand.

Remove the power supply module (see figure 28 ) and install the new power

supply module carefully.

Mount the complete assembly (CMA stopper, the crossbar and the CMA arm) again into the rail.

6.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

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6.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

Only when replacing a power supply module in a non-redundant configuration:

"Shutting down the server" on page 55

"Locating the defective component" on page 54

Check which power supply module is defective.

A power supply module is defective when the indicator on the PSU module lights up orange.

For more information see section

"Power supply modules" on page 393 .

6.4.3 Removing the defective power supply module

Remove the power supply module as described in section

"Removing the power supply module" on page 107 .

6.4.4 Installing the new power supply module

Install the power supply module as described in section "Installing the power supply module" on page 103 .

6.4.5 Concluding steps

Perform the following procedures:

"Connecting the power cord" on page 72

Only when replacing a power supply module in a non-redundant configuration:

"Switching on the server" on page 73

"Performing a fan test after replacing a defective fan" on page 99

"Closing the rack door" on page 74

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6.5 Replacing the power distribution board

Field Replaceable Units (FRU)

Average task duration: 15 minutes

6.5.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: Phillips PH2 / (+) No. 2 screw driver

6.5.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

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6.5.3 Removing the defective power distribution board

Remove the power supply modules as described in section "Removing the power supply module" on page 107 .

Figure 31: Disconnecting the power cables

Disconnect the two power cables from the connector "PWR 1" (1) and connector "PWR 2" (2) of the system board.

Figure 32: Removing the screws

Remove the two screws (see circles).

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Figure 33: Removing the power distribution board

Pull the power distribution board in direction of the arrow (1).

Remove the power distribution board upward (2).

6.5.4 Installing the new power distribution board

Figure 34: Position bolts

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Figure 35: Installing the power distribution board

Position the power distribution board on the two bolts (see circles in figure

34 ) (1).

Push the power distribution board in the direction of the arrow (2).

Figure 36: Fastening the power distribution board

Fasten the power distribution board with the two screws (see circles).

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Figure 37: Connecting the power cables

Connect the two power cables to the connector "PWR 2" (1) and connector

"PWR 1" (2) of the system board.

Install all power supply modules you removed beforehand as described in section

"Installing the power supply module" on page 103 .

6.5.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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7 Hard disk drives / solid state drives

Safety notes

CAUTION!

● The hard disk drive or solid state drive must not be removed from the installation frame by anyone except a service technician.

●

The HDD/SSD modules (drives) must all be marked clearly so that they can be put back in their original places after an upgrade. If this is not done, existing data can be lost.

The hot-plug function is only possible in conjunction with a corresponding RAID configuration.

Further information about the RAID configuration or RAID level can be found in the RAID controller documentation.

Do not touch the circuitry on boards or soldered parts. Hold the metallic areas or the edges of the circuit boards.

●

Before removing the unit, wait for about 30 seconds until the disk stops spinning completely.

When a hard disk drive is starting up, a resonant noise may be audible for a short while. This does not indicate a failure.

Depending on the OS, you can configure the write cache settings for the hard disk drives. If a power failure should occur while the write cache is enabled, cached data may be lost.

When disposing of, transferring, or returning a hard disk drive or solid state drive, wipe out the data on the drive for your own security.

Rough handling of hard disk drives may damage the stored data. To cope with any unexpected problems, always back up important data.

When backing up data to another hard disk drive, you should make backups on a file or partition basis.

Be careful not to hit the hard disk drive or bring it into contact with metallic objects.

Handle the device on a shock and vibration free surface.

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●

● Do not use the device in extremely hot or cold locations, or locations with extreme temperature changes.

Never attempt to disassemble the hard disk drive or solid state drive.

Follow the safety instructions in chapter

"Important information" on page 39 .

7.1 Basic information

The hard disk drives or solid state drives which can be ordered for the

PRIMERGY RX200 S7 are supplied already mounted in an installation frame so that defective drives can be replaced and new drives can be added during operation. The hard disk drive or solid state drive and the installation frame together make up the HDD module or SSD module.

The server is shipped with one of the following configurations:

– configuration with up to four HDD/SSD modules and optional ODD

– configuration with up to eight HDD/SSD modules

Each HDD/SSD module can accommodate a SAS/SATA hard disk drive or

SATA solid state drive with a 2.5-inch format. The HDD/SSD modules are connected to the HDD backplane wirelessly. This allows HDD/SSD modules to be plugged in or pulled out easily. If the server has a corresponding RAID configuration, defective HDD/SSD modules can also be replaced during operation.

Hybrid configurations of SAS and SATA HDD/SSD modules are not supported.

For information on RAID controllers controlling the HDD/SSD modules see chapter

"Expansion cards and backup units" on page 151

7.1.1 General equipping rules

– Solid state drives (SSDs) are always equipped before installing hard disk drives.

– If only one HDD/SSD module is installed, the HDD/SSD module will be installed in position 1. Free bays must be equipped with a dummy module.

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7.1.2 Configuration with up to four HDD/SSD modules

Figure 38: Equipping the four HDD/SSD bays

SAS connectivity

Controller

SAS controller in slot 4

Channel

Connection

Drives 1, 2, 3, 4

HDD/SSD naming scheme

The HDD/SSD numbering as listed in the ServerView RAID Manager differs from the HDD/SSD mounting order:

Bay

RAID

Manager

[0]

[2]

Channel

2.5-inch HDDs/SSDs log.

Drive #

Bay

RAID

Manager

[1]

[3]

Table 4: HDD naming scheme

Channel

1 log.

Drive #

7.1.3 Configuration with up to eight HDD/SSD modules

Figure 39: Equipping the eight HDD/SSD bays

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SAS connectivity

Controller

SAS controller in slot 4

Channel

Connection

Drives 1, 2, 3, 4

Drives 5, 6, 7, 8

HDD/SSD naming scheme

The HDD/SSD numbering as listed in the ServerView RAID Manager differs from the HDD/SSD mounting order:

Bay

RAID

Manager

[0]

[2]

[4]

[6]

Channel

2.5-inch HDDs/SSDs log.

Drive #

Bay

RAID

Manager

[1]

[3]

[5]

[7]

Table 5: HDD naming scheme

Channel

2 log.

Drive #

7.2 Installing a 2.5-inch HDD/SSD module

Customer Replaceable Units (CRU)

Average task duration: 5 minutes

7.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

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7.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

7.2.3 Removing the 2.5-inch dummy module

Dummy modules protect free bays against environmental impact.

Remove the dummy module before installing an additional HDD/SSD module.

0

1

Figure 40: Removing the 2.5-inch dummy module

Press both tabs on the dummy module together until the locking mechanism disengages (1).

Pull the dummy module out of the bay (2).

CAUTION!

Store the dummy module in a safe place. If you have removed an

HDD/SSD module and do not install a new one in its place, put the dummy module back in its place for cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility), and for protection against fire. Ensure that the dummy module engages correctly in the bay.

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7.2.4 Installing the 2.5-inch HDD/SSD module

Figure 41: Unlocking the 2.5-inch HDD/SSD module

Release the locking mechanism as follows:

1. Press the two green tabs of the locking lever together (1).

2. Push the handle of the HDD/SSD module fully in the direction of the arrow (2). The HDD/SSD module is now unlocked.

Figure 42: Installing the 2.5-inch HDD/SSD module

Carefully push the HDD/SSD module into the empty bay (1) until it stops.

Push the handle completely (2) in the direction of the arrow until the locking mechanism engages.

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7.2.5 Concluding steps

Perform the following procedures:

"Closing the rack door" on page 74

"Performing a RAID array rebuild" on page 95

7.3 Removing a 2.5-inch HDD/SSD module

Customer Replaceable Units (CRU)

Average task duration: 5 minutes

Only applicable for removing non-defective HDD/SSD modules:

Set the drive to "Offline" via the software (RAID controller configuration software), before removing an HDD/SSD module that is not defective.

7.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

7.3.2 Preliminary steps

Perform the following procedures:

Ensure that the HDD/SSD module to be removed is not combined into a

RAID array. If the drive is part of a RAID array, you first need to delete the array using ServerView RAID Manager.

CAUTION!

All data on all HDDs/SSDs in the array will be lost! Be sure to back up your data before deleting a RAID array.

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For further information, please refer to the "ServerView Suite RAID

Management" user guide, available online at http://manuals.ts.fujitsu.com

or from the ServerView Suite DVD 2 supplied with your PRIMERGY server.

"Opening the rack door" on page 55

7.3.3 Removing the 2.5-inch HDD/SSD module

Figure 43: Unlocking the 2.5-inch HDD/SSD module

Release the locking mechanism as follows:

1. Press the two green tabs of the locking lever together (1).

2. Push the handle of the HDD/SSD module fully in the direction of the arrow (2). The HDD/SSD module is now unlocked.

Pull the HDD/SSD module out a few centimeters.

Wait for at least 30 seconds.

This is not necessary when removing a solid state drive.

This period is necessary for the RAID controller to recognize that an

HDD module has been removed and for the hard disk drive to come to a stop.

Pull the HDD/SSD module out completely.

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7.3.4 Installing the 2.5-inch dummy module

Figure 44: Installing the 2.5-inch dummy module

Push the dummy module into the empty bay until it engages.

7.3.5 Concluding steps

Perform the following procedures:

"Closing the rack door" on page 74

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7.4 Replacing a 2.5-inch HDD/SSD module

Customer Replaceable Units (CRU)

Average task duration: 5 minutes

CAUTION!

● Only remove an HDD/SSD module during operation if the drive is not currently being accessed. Observe the indicators for the corresponding HDD/SSD modules, see "RX200 S7 Server -

Operating Manual".

● Under no circumstances should you remove an HDD/SSD module while the system is in operation if you are not sure that the drive is operated by a RAID controller and belongs to a disk array that is operating in RAID level 1, 1E, 10, 5, 50, 6 or 60.

An HDD/SSD module can only be replaced during operation in conjunction with a corresponding RAID configuration.

● All HDD/SSD modules (drives) must be uniquely identified so that they can be reinstalled in their original bays later. If this is not done, existing data can be lost.

Only applicable for removing non-defective HDD/SSD modules:

Set the drive to "Offline" via the software (RAID controller configuration software), before removing an HDD/SSD module that is not defective.

7.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

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7.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Locating the defective component" on page 54

7.4.3 Removing the defective 2.5-inch HDD/SSD module

Remove the HDD/SSD module as described in section

"Removing the 2.5inch HDD/SSD module" on page 124

7.4.4 Installing the new 2.5-inch HDD/SSD module

Install the HDD/SSD module as described in section "Installing the 2.5-inch

HDD/SSD module" on page 122

7.4.5 Concluding steps

Perform the following procedures:

"Closing the rack door" on page 74

"Performing a RAID array rebuild" on page 95

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7.5 Replacing the 4xHDD backplane

Field Replaceable Units (FRU)

Average task duration: 10 minutes

Note on modified hardware

In newer systems you will find a modified 4xHDD backplane. Connector

"CN1" (see circle) is moved somewhat to the left side.

Figure 45: Modified 4xHDD backplane

In newer systems the SAS/SATA data cable is available as a flat cable.

Figure 46: Modified SAS/SATA data cable

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7.5.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

7.5.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

7.5.3 Removing the defective 4xHDD backplane

Release all HDD/SSD modules and pull them out a few centimeters, see section

"Removing the 2.5-inch HDD/SSD module" on page 124

The HDD/SSD modules need not to be removed. But if you want to remove them nevertheless, check if all HDD/SSD modules are uniquely identified so that you can reinsert them into their original bays.

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Figure 47: Disconnecting the cables from the 4xHDD backplane

Disconnect the following cables from the 4xHDD backplane:

– (1) SAS/SATA data cable from connector "CN1"

– (2) power cable from connector "CN20"

– (3) OOB cable from connector "CN14" (if applicable)

– (4) ODD cable from connector "CN18"

For the cable plan see section

"Cabling" on page 370

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Figure 48: Removing the 4xHDD backplane

Pull the 4xHDD backplane upward until the lower cant gets out of the guides

(see close-up).

Take the 4xHDD backplane from the hooks.

7.5.4 Installing the new 4xHDD backplane

Figure 49: Installing the 4xHDD backplane

Position the 4xHDD backplane on the hooks.

Push the 4xHDD backplane downward. Make sure that the lower cant of the

4xHDD backplane fits in the guides (see close-up).

CAUTION!

Ensure that none of the cables are strained or damaged!

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Hard disk drives / solid state drives

Connect the cables to the 4xHDD backplane as shown in figure

47 .

– (1) SAS/SATA data cable to connector "CN1"

– (2) power cable to connector "CN20"

– (3) OOB cable to connector "CN14" (if applicable)

– (4) ODD cable to connector "CN18"

Insert all HDD/SSD modules, see section

"Installing the 2.5-inch HDD/SSD module" on page 122 .

Make sure that you reinstall the HDD/SSD module in the bay it was located before the 4xHDD backplane replacement.

7.5.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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7.6 Replacing the 8xHDD backplane

Field Replaceable Units (FRU)

Average task duration: 10 minutes

7.6.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

7.6.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

7.6.3 Removing the defective 8xHDD backplane

Release all HDD/SSD modules and pull them out a few centimeters, see section

"Removing the 2.5-inch HDD/SSD module" on page 124

The HDD/SSD modules need not to be removed. But if you want to remove them nevertheless, check if all HDD/SSD modules are uniquely identified so that you can reinsert them into their original bays.

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Hard disk drives / solid state drives

Figure 50: Disconnecting cables from the 8xHDDbackplane

Disconnect the following cables from the 8xHDD backplane:

– (1) SAS data cable channel A from connector "CN1"

– (2) power cable from connector "CN20"

– (3) OOB cable from connector "CN14" (if applicable)

Disconnect the SAS data cable (4) from the RAID controller connector

"MLC1".

For the cable plan see section

"Cabling" on page 370

Remove all fan modules as described in section

"Removing the defective fan module" on page 148 .

Check if all fan modules are uniquely identified so that you can reinsert them into their original bays.

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Figure 51: Removing the fan cage

Remove the four screws (1).

Push the fan cage somewhat in direction of the arrow (2) to disengage the hooks (see close-up).

Remove the fan cage upward (3).

Figure 52: Removing the 8xHDD backplane

Pull the 8xHDD backplane upward until the lower cant gets out of the guides

(see close-up).

Take the 8xHDD backplane from the hooks.

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Figure 53: Disconnecting the SAS data cable from the 8xHDDbackplane

Disconnect the SAS data cable from the 8xHDD backplane:

– (1-4) SAS data cable connector P1 - P2 from the corresponding connectors

– (5) SGPIO connector from connector "CN8"

For the cable plan see section

"Cabling" on page 370

7.6.4 Installing the new 8xHDD backplane

Connect the SAS data cable to the 8xHDD backplane as shown in figure 53

Figure 54: Installing the 8xHDD backplane

Position the 8xHDD backplane on the hooks.

Push the 8xHDD backplane downward. Make sure that the lower cant of the

8xHDD backplane fits in the guides (see close-up).

CAUTION!

Ensure that none of the cables are strained or damaged!

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Figure 55: Installing the fan cage

Insert the fan cage (1).

Push the fan cage somewhat in direction of the arrow (2) to engage the hooks (see close-up).

Fasten fan cage with the four screws (3).

Install all fan modules as described in section "Installing the new fan module" on page 148 .

Make sure that you reinstall the fan module in the bay it was located before the 8xHDD backplane replacement.

Connect the cables to the 8xHDD backplane as shown in figure 50

– (1) SAS data cable channel A to connector "CN1"

– (2) power cable to connector "CN20"

– (3) OOB cable to connector "CN14" (if applicable)

Insert all HDD/SSD modules, see section "Installing the 2.5-inch HDD/SSD module" on page 122

Make sure that you reinstall the HDD/SSD module in the bay it was located before the 8xHDD backplane replacement.

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7.6.5 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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7.7 Converting to configuration up to eight

HDD/SSD modules

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

7.7.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps:

– Replacing the cage: Phillips PH2 / (+) No. 2 screw driver

7.7.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

7.7.3 Removing the 4xHDD backplane

Remove the 4xHDD backplane as described in section

"Removing the defective 4xHDD backplane" on page 129

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7.7.4 Removing the ODD cable and ODD cage

If applicable, remove the ODD from its bay.

Figure 56: Removing the ODD cable

Disconnect the ODD cable from the connector "SATA 1" on the system board (see circle).

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Figure 57: Removing the screw

Remove the screw (see circle).

Figure 58: Removing the ODD cage

Remove the ODD cage frontward.

Thread the ODD cable through the opening.

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7.7.5 Installing the 2xHDD cage

Figure 59: Installing the 2xHDD cage

Push the 2xHDD cage as far as possible in the bay.

Figure 60: Fastening the 2x HDD cage

Fasten the 2xHDD cage with the screw (see circle).

7.7.6 Installing the 8xHDD backplane

Remove the fan cage as described in section "Removing the defective

8xHDD backplane" on page 133 .

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If applicable, install a 2-channel RAID controller as described in section

"Installing an expansion card in riser module 3" on page 177 .

Install the 8xHDD backplane as described in section

"Installing the new

8xHDD backplane" on page 136

7.7.7 Installing the HDD/SSD modules

Figure 61: Removing the HDD locks

Pull out the two HDD locks frontward.

Remove the two dummy modules as described in section

"Removing the

2.5-inch dummy module" on page 121 .

Install the HDD/SSD modules, see section "Installing the 2.5-inch HDD/SSD module" on page 122

Make sure that you install the HDD/SSD modules in the sequence described in section

"Configuration with up to eight HDD/SSD modules" on page 119 .

7.7.8 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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144 Upgrade and Maintenance Manual RX200

8 Fans

Safety notes

CAUTION!

● Do not damage or modify internal cables or devices.Doing so may cause a device failure, fire, or electric shock.

● Devices inside the server remain hot after shutdown. Wait for a while after shutdown before installing or removing internal options.

●

The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Before handling them, first touch a metal part of the server to discharge static electricity from your body.

Do not touch the circuitry on boards or soldered parts. Hold the metallic areas or the edges of the circuit boards.

If devices are installed or disassembled using methods other than those outlined in this chapter, the warranty will be invalidated.

The installation indicated on this note is sometimes changed to the kind of possible options without notice.

Follow the safety instructions in chapter "Important information" on page 39

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Fans

8.1 Basic information

Base units are supplied with four hot-plug fan modules (single CPU configuration and depending on CPU type) or six hot-plug fan modules (two

CPUs configuration and depending on CPU type). Each fan module consists of two fans, implemented in one housing.

Base units with four fan modules operate in a 1 of 4 redundancy, base units with six fan modules operate in a 1 of 6 redundancy. In other words, if one of the four or six fan modules fails, the system will operate without any problem.

PWR 2

PWR 1

Front

Panel

SATA 1

FAN 11/12 SYS

FAN

11/12

PCH

Slot riser card / slot 4

CPU 2 DIMM 1E

CPU 2 DIMM 2E

CPU 2 DIMM 3E

CPU 2 DIMM 1F

CPU 2 DIMM 2F

CPU 2 DIMM 3F

SAS 1

PWR

Front LAN M

SMB

SAS

FAN 9/10 SYS

FAN

9/10

CPU 2

FAN 7/8 SYS

FAN 5/6 SYS

CPU 2 DIMM 3H

CPU 2 DIMM 2H

CPU 2 DIMM 1H

CPU 2 DIMM 3G

CPU 2 DIMM 2G

CPU 2 DIMM 1G

INDICATE

CSS

Battery

FAN 3/4 SYS

FAN 1/2 SYS

FAN

7/8

FAN

5/6

FAN

3/4

FAN

1/2

Figure 62: Numbering of the fan modules

146 Upgrade and Maintenance Manual RX200

8.2 Replacing a fan module

Customer Replaceable Units (CRU)

Average task duration: 10 minutes

8.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

8.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Extending the server out of the rack" on page 57

"Removing the fan cover" on page 59

"Removing the housing cover" on page 60

(if applicable)

"Removing the air duct" on page 63

(if applicable)

"Locating the defective component" on page 54

Fans

RX200 S7 Upgrade and Maintenance Manual 147

Fans

8.2.3 Removing the defective fan module

Figure 63: Removing the fan module

Take out the fan module upward.

8.2.4 Installing the new fan module

A

Figure 64: Installing the fan module

Insert the fan module (1).

First press down the rubber pins on the connector side (A), until they engage

(2).

Then press down the rubber pins on the opposite side, until they engage (3).

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Fans

8.2.5 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

(if applicable)

"Installing the housing cover" on page 67

(if applicable)

"Installing the fan cover" on page 68

"Sliding the server into the rack" on page 71

"Performing a fan test after replacing a defective fan" on page 99

"Closing the rack door" on page 74

When a fan module fails, the remaining fan modules will start operating at full speed. After the defective fan module has been replaced, all fan modules will continue to run at full speed for a couple of minutes, before resetting to a lower speed.

Ensure that all fan modules reset to a normal operating speed.

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Fans

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9 Expansion cards and backup units

Safety notes

CAUTION!

● Do not damage or modify internal cables or devices. Doing so may cause a device failure, fire, or electric shock.

●

Devices and components inside the server remain hot after shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.

Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up

(e.g. by touching a grounded object) before handling electrostaticsensitive devices (ESDs).

Do not touch the circuitry on boards or soldered parts. Hold circuit boards by their metallic areas or edges.

●

If devices are installed or disassembled using methods other than those outlined in this chapter, the warranty will be invalidated.

Follow the safety instructions in chapter "Important information" on page 39

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Expansion cards and backup units

9.1 Basic information

With three riser modules, the system offers four PCIe slots.

Figure 65: Numbering of the riser modules

1 Riser module 1 offers slot 1

2 Riser module 2 offers slot 2 and slot 3

3 Riser module 3 offers slot 4

Slot no.

Description

Slot 1

Slot 2

PCIe-2 x16, low profile, half length

PCIe-2 x8, low profile, half length

Slot 3

Slot 4

PCIe-2 x8, low profile, half length

PCIe-2 x8, low profile, half length, modular RAID controller only

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Expansion cards and backup units

9.1.1 Equipping the PCIe slots

Slot 4 is reserved for modular RAID controller only.

PCI bus type

Max pcs per system

Slot no

1 2

Controller for special slots

S26361-F3610-E702 upgrade kit to 4x Gbit LAN in-built

D2735-A100

S26361-F3611-E701 upgrade kit to 6x Gbit LAN in-built

D2745-A100

S26361-F3629-E702 upgrade kit to 2xGbit+2x10Gbit

LAN in-built

D2755-A100

S26361-F3740-E701 upgrade kit to 4xGbit onboard

D3035

S26361-F3739-E701 upgrade kit to 6xGbit onboard

D3045

S26361-F3554-E8 based on LSI2008

S26361-D2607-A**

S26361-F3554-E512 based on LSI2108

S26361-D2616-A**

S26361-F3669-E1 based on LSI2208

S26361-D3116-A**

PCI Express x16 controller

S26361-F4533-E102/E202

IB HCA 56Gb 1 and 2 port

1 1)

3 4

Forbidden slot

1 1, 2, 3

1, 3, 4

2, 3, 4

Max 1x in common

No mix and match of different IB HCA QDR and IB HCA FDR / IB HCA QDR enh. possible

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Expansion cards and backup units

PCI Express x8 controller

S26361-F3629-E202

10 Gigabit Ethernet contr. dual port

D2755

S26361-F3713-E202

LSI MegaRAID

SAS 9285CV-8e

S26361-F3592-E201

Emulex OCe10102

S26361-F3631-E201

QLE2560

S26361-F3631-E202

QLE2562

S26361-F4475-E103

IB HCA 1x 40Gb

PCIe 3.0 (8.0GT/s)

S26361-F4475-E203

IB HCA 2x 40Gb

PCIe 3.0 (8.0GT/s)

S26361-F4475-E102

IB HCA 1x 40Gb

S26361-F4475-E202

IB HCA 2x 40Gb

S26361-F3752-E202

Eth Ctrl X540-T2

PCI bus type

Max pcs per system

Slot no

1 2

2) 3)

3 -

Forbidden slot

1, 4

No mix and match of different FC controllers possible. Max. 3x in common

Max. 2x in common

No mix and match of different IB HCA QDR and IB HCA FDR / IB HCA QDR enh. possible

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Expansion cards and backup units

PCI bus type

Max pcs per system

Slot no

1 2

PCI Express x4 controller

S26361-F3610-E202

2x1Gbit D2735-2 Cu lp

S26361-F3611-E201

4x1Gbit D2745

Barton Hills based

S26361-F3740-E201

ETH CTRL 2X1GB CU

D3035

S26361-F3739-E201

ETH CTRL 4X1GB CU

D3045

S26361-F3242-E201

Intel PRO/1000 PF Server Adapter

(Sheepshead Bay)

S26361-F3961-E201

Emulex LPe 1250

S26361-F3961-E202

Emulex LPe 12002

4 GB/s 3

1 S26361-F3593-E201

MegaRAID SAS9280-8e 6Gb/s

WASAT

ASC 29320L PE

S26361-F3628-E201

SAS Controller 6Gb/s 8 port

LSI SAS9200-8e

S26361-F3271-E201

LSI SAS3442E-R Low Profile

1, 4

Forbidden slot

No mix and match of different FC controllers possible. Max. 3x in common

RX200 S7 Upgrade and Maintenance Manual 155

Expansion cards and backup units

PCI Express x4 controller

S26361-F4522-E321

PCIe-SSD 320GB MLC ioDrive 320GB

S26361-F4522-E641

PCIe-SSD 640GB MLC ioDrive 640GB

S26361-F4522-E781

PCIe-SSD 781GB MLC ioDrive 781GB

S26361-F4522-E121

PCIe-SSD 1.2TB MLC ioDrive 1.2TB

PCI Express x1 controller

S26361-F3516-E201

Intel® Gigabit CT Desktop Adapter

(Shelter Island)

S26361-F2748-E637

Nvidia NVS300

S26361-F3749-Exxx

USB3.0 PCIe x1 adapter card

Miscellaneous

S26361-F3120-E3

Serial Port Option

PCI bus type

Max pcs per system

Slot no

1 2

1) 2)

1 1) 2)

1) 2)

3 4

2 -

Forbidden slot

1, 4

2, 4

1, 4

Max. 1x in common

No mix. of any PCIe SSD possible

For the installing order see the configurator provided for the RX200 S7: http://ts.fujitsu.com/products/standard_servers/index.html

(for the EMEA market) http://jp.fujitsu.com/platform/server/primergy/system/ for the Japanese market

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Expansion cards and backup units

9.2 Additional tasks

You have to install expansion card slot brackets or SFP+ transceiver modules for some expansion cards.

9.2.1 Installing expansion card slot brackets

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

9.2.1.1

Required tools

● Phillips PH2 / (+) No. 2 screw driver

9.2.1.2

Installing an expansion card slot bracket

Place the controller on the mounting tabs on the slot bracket.

Fasten the slot bracket to the controller with two M3 x 4.5 mm screws.

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Expansion cards and backup units

Use the low profile bracket perforated for the ModularRAID controllers based on LSI MegaRAID.

Figure 66: Perforated and non-perforated slot brackets

Full height bracket non-perforated

Full height bracket perforated

Low profile bracket perforated

For examples see the next sections.

158 Upgrade and Maintenance Manual RX200

Network adapter D2735

Expansion cards and backup units

Figure 67: Placing the slot bracket - D2735

Place the controller on the mounting tabs on the slot bracket (1).

Carefully shift the slot bracket towards the controller (2) until the plug shells engage with the cut-outs in the slot bracket connector panel (see circle).

Figure 68: Fastening the slot bracket - D2735

Fasten the slot bracket to the controller with two M3 x 4.5 mm screws.

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Expansion cards and backup units

Figure 69: Assembled network adapter D2735

Network adapter D2745

Figure 70: Placing the slot bracket - D2745

Hinge the slot bracket to the plug shell as shown (1).

Fold the slot bracket towards the controller until the threaded mounting tab is aligned with the screw hole on the controller (2).

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Expansion cards and backup units

Figure 71: Fastening the slot bracket - D2745

Fasten the slot bracket to the controller with one M3 x 4.5 mm screw.

Figure 72: Assembled network adapter D2745

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Expansion cards and backup units

Network adapter D2755

Figure 73: Placing the slot bracket - D2755

Place the controller on the mounting tabs on the slot bracket (1).

Carefully shift the slot bracket towards the controller until the plug shells engage with the cut-outs in the slot bracket connector panel (2).

Ensure that the ESD springs on the plug shells properly engage with the slot bracket as shown (see circles).

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Expansion cards and backup units

Figure 74: Fastening the slot bracket - D2755

Fasten the slot bracket to the controller with two M3 x 4.5 mm screws.

Figure 75: Assembled network adapter D2755

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Expansion cards and backup units

9.2.2 Installing SFP+ transceiver modules

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

9.2.2.1

Required tools

● Tool-less

9.2.2.2

Installing the first SFP+ transceiver module

Figure 76: Removing the protective optical port plug

Remove the SFP+ transceiver module from its protective packaging.

Remove the optical port plug from the new / additional SFP+ transceiver module.

CAUTION!

– Always keep the protective port plugs attached to the transceiver optical bores and fiber-optic cable connectors until you are ready to make a connection.

– Save the protective port plug for future use.

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Expansion cards and backup units

Figure 77: Unlatching the locking bail

Carefully unlatch and fold down the locking bail on the SFP+ transceiver module.

Figure 78: Installing the first SFP+ transceiver module

Insert and slide the SFP+ transceiver module into the socket connector as far as it will go.

If only one slot is equipped with a SFP+ transceiver module, use the left connector as shown.

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Expansion cards and backup units

Figure 79: Latching the locking bail

Carefully fold up and latch the locking bail.

Figure 80: Installing the protective optical port plug

If the SFP+ transceiver module is not immediately connected to an LC connector, attach the protective optical port plug to the transceiver optical bores.

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Expansion cards and backup units

9.2.2.3

Installing the second SFP+ transceiver module

Figure 81: Installing the second SFP+ transceiver module

If applicable, install the second SFP+ transceiver module accordingly.

9.2.3 Removing expansion card slot brackets

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

9.2.3.1

Required tools

● Phillips PH2 / (+) No. 2 screw driver

9.2.3.2

Removing an expansion card slot bracket

Remove the two M3 x 4.5 mm screws.

Remove the controller from the mounting tabs on the slot bracket.

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Expansion cards and backup units

9.2.4 Replacing SFP+ transceiver modules

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

9.2.4.1

Required tools

● Tool-less

9.2.4.2

Removing the SFP+ transceiver module

Figure 82: Removing the protective optical port plug

If present, remove the protective optical port plug from the SFP+ transceiver module.

CAUTION!

Save the protective port plug for future use.

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Expansion cards and backup units

Figure 83: Unlatching the locking bail

Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector.

Figure 84: Removing the SFP+ transceiver module

Pull the SFP+ transceiver module out of its socket connector.

Attach the protective optical port plug to the transceiver optical bores.

Place the removed SFP+ transceiver module in an antistatic bag or other protective environment.

9.2.4.3

Installing the SFP+ transceiver module

Install the SFP+ transceiver module as described in section

"Installing SFP+ transceiver modules" on page 164 .

RX200 S7 Upgrade and Maintenance Manual 169

Expansion cards and backup units

9.3 Expansion cards and riser cards

Safety notes

CAUTION!

● Before installing/removing expansion cards to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cables from the outlet. Failure to do so can cause electric shock.

●

The circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Before handling them, first touch a metal part on the server to discharge static electricity from your body.

Do not touch the circuitry on boards and soldered parts. Hold the metallic areas or the edge of the circuit boards.

Follow the safety instructions in chapter

"Important information" on page 39 .

9.3.1 Installing an expansion card in riser module 1

Upgrade and Repair Units (URU)

Additional task duration for FW update: 5 minutes

Average task duration: 10 minutes

9.3.1.1

Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

170 Upgrade and Maintenance Manual RX200

Expansion cards and backup units

9.3.1.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 1" on page 61

9.3.1.3

Removing the slot cover - slot 1

Figure 85: Removing the slot cover - slot 1

Pull out the slot cover.

CAUTION!

Keep the slot cover for future use. If the expansion card is removed and not replaced with a new one, the slot cover must be reinstalled due to cooling, to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and to protect against fire.

RX200 S7 Upgrade and Maintenance Manual 171

Expansion cards and backup units

9.3.1.4

Installing the expansion card - slot 1

Please read the documentation supplied with the expansion card.

Figure 86: Installing the expansion card - slot 1

Carefully press the expansion card into the riser card slot (A), until it clicks into place (1).

Make sure that the lug on the slot cover (B) clicks into place in the corresponding hole (2).

9.3.1.5

Concluding steps

Perform the following procedures:

"Installing the riser module 1" on page 64

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling Option ROM scan" on page 85

"Enabling SVOM boot watchdog functionality" on page 88

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Expansion cards and backup units

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

9.3.2 Installing an expansion card in riser module 2

Upgrade and Repair Units (URU)

Additional task duration for FW update: 5 minutes

Average task duration: 10 minutes

●

9.3.2.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.3.2.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 2" on page 61

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Expansion cards and backup units

9.3.2.3

Removing the slot cover - slot 2 and slot 3

Figure 87: Removing the slot cover - slot 2 and slot 3

Pull out the slot cover of slot 2 (1) and/or slot 3 (2).

CAUTION!

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Expansion cards and backup units

9.3.2.4

Installing the expansion card - slot 2 and slot 3

Please read the documentation supplied with the expansion card.

Figure 88: Installing the expansion card - slot 2

Figure 89: Installing the expansion card - slot 3

Carefully press the expansion card into the riser card slot (A), until it clicks into place (1).

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Expansion cards and backup units

Make sure that the lug on the slot cover (B) clicks into place in the corresponding hole (2).

Figure 90: Example : connecting NCSI cable to expansion card

Figure 91: Example : connecting NCSI cable to system board

If necessary, connect the cables to the expansion cards and other components.

Connecting the NCSI cable is only necessary in order to use the

Modular LAN controller as a shared LAN interface, that allows both, management and dedicated LAN connections.

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Expansion cards and backup units

9.3.2.5

Concluding steps

Perform the following procedures:

"Installing the riser module 2" on page 65

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling Option ROM scan" on page 85

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

9.3.3 Installing an expansion card in riser module 3

Upgrade and Repair Units (URU)

Additional task duration for FW update: 5 minutes

Average task duration: 10 minutes

●

9.3.3.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

RX200 S7 Upgrade and Maintenance Manual 177

Expansion cards and backup units

9.3.3.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

9.3.3.3

Installing the expansion card - slot 4

Please read the documentation supplied with the expansion card.

Figure 92: Installing the expansion card - slot 4

Carefully press the expansion card into the riser card slot (A), until it clicks into place.

Position the expansion card on the distance holder (see circle).

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Expansion cards and backup units

Figure 93: Connecting cables

If necessary, connect the cables to the expansion card.

9.3.3.4

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling Option ROM scan" on page 85

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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Expansion cards and backup units

9.3.4 Removing an expansion card in riser module 1

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

●

9.3.4.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.3.4.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 1" on page 61

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Expansion cards and backup units

9.3.4.3

Removing the expansion card - slot 1

Figure 94: Removing the expansion card - slot 1

Pull out the expansion card from the riser card slot.

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Expansion cards and backup units

9.3.4.4

Installing the slot cover - slot 1

Figure 95: Installing the slot cover - slot 1

Insert the slot cover.

Make sure that the lug on the slot cover (A) clicks into place in the corresponding hole.

9.3.4.5

Concluding steps

Perform the following procedures:

"Installing the riser module 1" on page 64

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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Expansion cards and backup units

9.3.5 Removing an expansion card in riser module 2

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

●

9.3.5.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.3.5.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 2" on page 61

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Expansion cards and backup units

9.3.5.3

Removing the expansion card- slot 2 and slot 3

If necessary, disconnect the cables from the expansion cards.

Figure 96: Removing the expansion card- slot 2

Figure 97: Installing the expansion card - slot 3

Pull out the expansion card from the riser card slot.

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Expansion cards and backup units

9.3.5.4

Installing the slot cover - slot 2 and slot 3

Figure 98: Installing the slot cover -slot 2 and slot 3

Insert the slot cover of slot 2 (1) and/or slot 3 (2).

Make sure that the lug on the slot cover (A) clicks into place in the corresponding hole.

9.3.5.5

Concluding steps

Perform the following procedures:

"Installing the riser module 2" on page 65

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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Expansion cards and backup units

9.3.6 Removing an expansion card in riser module 3

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

●

9.3.6.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.3.6.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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Expansion cards and backup units

9.3.6.3

Removing the expansion card - slot 4

If necessary, disconnect the cables from the expansion card.

Figure 99: Removing the expansion card - slot 4

Take the expansion card from the distance holder (1).

Pull out the expansion card from the riser card slot (2).

9.3.6.4

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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Expansion cards and backup units

9.3.7 Replacing an expansion card in riser module 1

Upgrade and Repair Units (URU)

Additional task duration for FW update: 5 minutes

Average task duration: 10 minutes

Note on network settings recovery

When replacing network controllers or the system board, network configuration settings in the operating system will be lost and replaced by default values. This applies to all static IP address and LAN teaming configurations.

Ensure to note down your current network settings before replacing a network controller or the system board.

●

9.3.7.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.3.7.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

If applicable, ensure to note down your current network settings in the operating system.

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

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Expansion cards and backup units

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 1" on page 61

9.3.7.3

Removing the defective expansion card

Remove the expansion card as described in section "Removing the expansion card - slot 1" on page 181 .

9.3.7.4

Installing the new expansion card

Install the expansion card as described in section "Installing the expansion card - slot 1" on page 172 .

9.3.7.5

Concluding steps

Perform the following procedures:

"Installing the riser module 1" on page 64

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling replaced components in the system BIOS" on page 89

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

After replacing a network controller in a server running Linux OS, "Updating the NIC configuration file in a Linux environment" on page 92 .

If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard).

Configuration of network settings should be performed by the customer. For further information, please refer to section

"Note on network settings recovery" on page 188

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If applicable, restore LAN teaming configurations, see

"After replacing / upgrading LAN controllers" on page 98 .

Inform the customer about changed WWN and MAC addresses, see

"Looking up changed MAC / WWN addresses" on page 95 .

9.3.8 Replacing an expansion card in riser module 2

Upgrade and Repair Units (URU)

Additional task duration for FW update: 5 minutes

Average task duration: 10 minutes

Note on network settings recovery

Ensure to note down your current network settings before replacing a network controller or the system board.

●

9.3.8.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

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Expansion cards and backup units

9.3.8.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

If applicable, ensure to note down your current network settings in the operating system.

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 2" on page 61

9.3.8.3

Removing the defective expansion card

Remove the expansion card as described in section "Removing the expansion card- slot 2 and slot 3" on page 184

9.3.8.4

Installing the new expansion card

Install the expansion card as described in section "Installing the expansion card - slot 2 and slot 3" on page 175 .

9.3.8.5

Concluding steps

Perform the following procedures:

"Installing the riser module 2" on page 65

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling replaced components in the system BIOS" on page 89

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

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"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

After replacing a network controller in a server running Linux OS,

"Updating the NIC configuration file in a Linux environment" on page 92

If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard).

Configuration of network settings should be performed by the customer. For further information, please refer to section

"Note on network settings recovery" on page 190

If applicable, restore LAN teaming configurations, see

"After replacing / upgrading LAN controllers" on page 98 .

Inform the customer about changed WWN and MAC addresses, see

"Looking up changed MAC / WWN addresses" on page 95 .

9.3.9 Replacing an expansion card in riser module 3

Upgrade and Repair Units (URU)

Additional task duration for FW update: 5 minutes

Average task duration: 10 minutes

Note on network settings recovery

Ensure to note down your current network settings before replacing a network controller or the system board.

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●

9.3.9.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.3.9.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

If applicable, ensure to note down your current network settings in the operating system.

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 3" on page 62

9.3.9.3

Removing the defective expansion card

Remove the expansion card as described in section "Removing the expansion card - slot 4" on page 187 .

9.3.9.4

Installing the new expansion card

Install the expansion card as described in section "Installing the expansion card - slot 4" on page 178 .

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9.3.9.5

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling replaced components in the system BIOS" on page 89

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

After replacing a network controller in a server running Linux OS,

"Updating the NIC configuration file in a Linux environment" on page 92

If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard).

Configuration of network settings should be performed by the customer. For further information, please refer to section

"Note on network settings recovery" on page 192

If applicable, restore LAN teaming configurations, see

"After replacing / upgrading LAN controllers" on page 98 .

Inform the customer about changed WWN and MAC addresses, see

"Looking up changed MAC / WWN addresses" on page 95 .

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9.3.10 Replacing the riser card in riser module 1

Field Replaceable Units (FRU)

Average task duration: 5 minutes

●

9.3.10.1 Required tools

Preliminary and concluding steps: tool-less

Main steps: Phillips PH2 / (+) No. 2 screw driver

9.3.10.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 1" on page 61

9.3.10.3 Removing the defective riser card

Remove the expansion card as described in section "Removing the expansion card - slot 1" on page 181 .

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Figure 100: Removing the riser card - slot 1

Remove the two screws (1).

Remove the riser card (2).

9.3.10.4 Installing the new riser card

Figure 101: Installing the riser card - slot 1

Insert the riser card (1).

Fasten the riser card with two screws (2).

Install the expansion card as described in section

"Installing the expansion card - slot 1" on page 172

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9.3.10.5 Concluding steps

Perform the following procedures:

"Installing the riser module 1" on page 64

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

9.3.11 Replacing the riser card in riser module 2

Field Replaceable Units (FRU)

Average task duration: 5 minutes

●

9.3.11.1 Required tools

Preliminary and concluding steps: tool-less

Main steps: Phillips PH2 / (+) No. 2 screw driver

9.3.11.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 2" on page 61

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9.3.11.3 Removing the defective riser card

Remove the expansion cards as described in section

"Removing the expansion card- slot 2 and slot 3" on page 184 .

Figure 102: Removing the riser card - slot 2 and slot 3

Remove the two screws (1).

Remove the riser card (2).

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9.3.11.4 Installing the new riser card

Expansion cards and backup units

Figure 103: Installing the riser card - slot 2 and slot 3

Insert the riser card (1).

Fasten the riser card with two screws (2).

Install the expansion cards as described in section

"Installing the expansion card - slot 2 and slot 3" on page 175 .

9.3.11.5 Concluding steps

Perform the following procedures:

"Installing the riser module 2" on page 65

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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9.3.12 Replacing the riser card in riser module 3

Field Replaceable Units (FRU)

Average task duration: 5 minutes

●

9.3.12.1 Required tools

Preliminary and concluding steps: tool-less

Main steps: Phillips PH2 / (+) No. 2 screw driver

9.3.12.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 3" on page 62

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9.3.12.3 Removing the defective riser card

Remove the expansion card as described in section "Removing the expansion card - slot 4" on page 187 .

Figure 104: Removing the riser card - slot 4

Remove the two screws (1).

Remove the riser card (2).

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9.3.12.4 Installing the new riser card

Figure 105: Installing the riser card - slot 4

Insert the riser card (1).

Fasten the riser card with two screws (2).

Install the expansion card as described in section

"Installing the expansion card - slot 4" on page 178

9.3.12.5 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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9.3.13 Replacing TFM

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

●

9.3.13.1 Required tools

Preliminary and concluding steps: tool-less

Main steps: Phillips PH1 / (+) No. 1 screw driver

9.3.13.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

"Removing the riser module 3" on page 62

9.3.13.3 Removing the defective TFM

Remove the depending expansion card as described in section

"Removing an expansion card in riser module 3" on page 186 .

Disconnect the FBU cable as described in section

"Disconnecting the FBU cable from the RAID controller" on page 224

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Figure 106: Removing the TFM

Remove the three screws (1).

Remove the TFM (2).

9.3.13.4 Installing the new TFM

Install the new TFM as described in section

"Installing TFM to the RAID controller (if applicable)" on page 216

Connect the FBU cable to the TFM as described in section "Connecting the

FBU cable to the RAID controller" on page 217 .

Install the expansion card as described in section

"Installing an expansion card in riser module 3" on page 177 .

9.3.13.5 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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9.4 Backup units (BBU/FBU)

Backup units back up the memory contents of the RAID controller in the event of a power failure. You can install one backup unit.

The server offers different backup units depending on the used RAID controller:

– BBU (Battery Backup Unit)

– FBU (Flash Backup Unit)

9.4.1 Installing the BBU

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

CAUTION!

● Do not connect the cable using excessive force, the connector is weak.

●

9.4.1.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.4.1.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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9.4.1.3

Connecting the BBU cable to the BBU

The BBU cable is available in different length. You need the short cable if the used RAID controller is installed in slot 4.

Figure 107: Connecting the BBU cable

Connect the BBU cable to the BBU.

CAUTION!

Make sure that the connector side with the three dots is on the top (see close-up). Otherwise you risk short-circuits.

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9.4.1.4

Installing the BBU in the holder

Figure 108: Installing the BBU in the holder

At a slight angle, fit the BBU under the right retaining bracket on the holder

(1).

Fold down the BBU until it locks in place (2).

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9.4.1.5

Installing the BBU with the holder

Figure 109: Position of the shoulder screw caps

Figure 110: Installing the BBU with the holder

Insert the holder into the chassis so that the three shoulder screw caps on the chassis floor rest in the wide ends of the keyhole slots on the holder.

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Slide the holder in direction of the arrow.

The shoulder screw caps on the chassis floor will lock in the narrow ends of the keyhole slots on the holder.

Ensure that the locking handle on the holder properly snaps in place (see circle).

9.4.1.6

Connecting the BBU cable to the RAID controller

Figure 111: Connecting the BBU cable to the RAID controller

Install a RAID controller as described in section

"Installing the expansion card - slot 4" on page 178 .

Connect the BBU cable to the RAID controller (see circle).

CAUTION!

Make sure that the connector side with the three dots is on the top.

Otherwise you risk short-circuits.

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9.4.1.7

Routing the BBU cable

Figure 112: Routing the BBU cable (Example A)

Figure 113: Routing the BBU cable (Example B)

Route the BBU cable as shown in the figure.

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9.4.1.8

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Closing the rack door" on page 74

Note on BBU charging and calibration

The BBU may be deeply discharged due to extended storage time and wrongly show as bad or defective in the ServerView RAID Manager.

In this case, the BBU will automatically enter a trickle charge cycle for recovery.

This initial charge may take up to 8 hours before the BBU will initiate a recalibration cycle.

Enter the ServerView RAID Manager and check the current BBU status.

For further information, please refer to the "ServerView Suite RAID

Management" user guide, available online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market) or from the ServerView Suite DVD 2 supplied with your

PRIMERGY server.

If the BBU is shown as bad or defective, do not power off the server for at least 8 hours to allow the charge and calibration cycles to finish.

If the BBU status does not change after 8 hours, please try to initiate the recalibration process manually using the ServerView RAID Manager.

If this procedure still does not fix the BBU status, please contact your local Fujitsu customer service partner.

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9.4.2 Installing the FBU

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

CAUTION!

● Do not connect the cable using excessive force, the connector is weak.

●

9.4.2.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.4.2.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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9.4.2.3

Installing the FBU in the holder

Figure 114: Installing the FBU in the holder (A)

At a slight angle, fit the FBU under the right retaining bracket on the holder.

Push down the FBU until it locks in place.

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Expansion cards and backup units

Figure 115: Installing the FBU in the holder (B)

Ensure that the FBU is properly seated in the holder as shown.

9.4.2.4

Connecting the FBU cable to the FBU

The FBU cable is available in different length. You need the short cable if the used RAID controller is installed in slot 4.

Figure 116: Connecting the FBU cable

Connect the FBU cable to the FBU.

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9.4.2.5

Installing the FBU with the holder

Figure 117: Position of the shoulder screw caps

Figure 118: Installing the FBU with the holder

Insert the holder into the chassis so that the three shoulder screw caps on the chassis floor rest in the wide ends of the keyhole slots on the holder.

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Expansion cards and backup units

Slide the holder in direction of the arrow.

The shoulder screw caps on the chassis floor will lock in the narrow ends of the keyhole slots on the holder.

Ensure that the locking handle on the holder properly snaps in place (see circle).

9.4.2.6

Installing TFM to the RAID controller (if applicable)

Figure 119: TFM kit

1 TFM 2 Screws

Figure 120: Installing TFM

Fit the spacer bolts of the TFM on the RAID controller (1).

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Fasten the TFM on the RAID controller with the three screws from the TFM kit (2).

9.4.2.7

Connecting the FBU cable to the RAID controller

Figure 121: Connecting the FBU cable to the RAID controller

Install a RAID controller as described in section

"Installing the expansion card - slot 2 and slot 3" on page 175 .

Connect the FBU cable to the RAID controller (see circle).

9.4.2.8

Routing the FBU cable

Figure 122: Routing the FBU cable (Example A)

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Expansion cards and backup units

Figure 123: Routing the FBU cable (Example B)

Route the FBU cable as shown in the figure.

9.4.2.9

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Closing the rack door" on page 74

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9.4.3 Removing the BBU

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

CAUTION!

● Do not connect the cable using excessive force, the connector is weak.

● Dispose of used battery properly. Keep away from children.

● Do not throw battery backup units into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste.

●

9.4.3.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.4.3.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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9.4.3.3

Disconnecting the BBU cable from the RAID controller

Figure 124: Disconnecting the BBU cable from the RAID controller

Disconnect the BBU cable from the RAID controller (see circle).

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9.4.3.4

Removing the BBU with the holder

Figure 125: Removing the BBU with the holder

Lift up the green locking handle on the holder (see circle) while sliding the holder in direction of the arrow as far as it will go.

After that, the shoulder screw caps on the chassis floor will rest in the wide ends of the keyhole slots on the holder.

Lift the holder out of the chassis.

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9.4.3.5

Removing the BBU from the holder

Figure 126: Removing the BBU from the holder

Press out on the retaining bracket on the holder (1), lift the battery at the bottom side and remove the BBU at a slight angle out of the holder (2).

9.4.3.6

Disconnecting the BBU cable from the BBU

Figure 127: Disconnecting the BBU cable from the BBU

Disconnect the BBU cable from the BBU.

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9.4.3.7

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

9.4.4 Removing the FBU

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

CAUTION!

● Do not connect the cable using excessive force, the connector is weak.

●

Dispose of used battery properly. Keep away from children.

Do not throw battery backup units into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste.

●

9.4.4.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

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9.4.4.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

9.4.4.3

Disconnecting the FBU cable from the RAID controller

Figure 128: Disconnecting the FBU cable from the RAID controller

Disconnect the FBU cable from the RAID controller (see circle).

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9.4.4.4

Removing the FBU with the holder

Figure 129: Removing the FBU with the holder

Lift up the green locking handle on the holder (see circle) while sliding the holder in direction of the arrow as far as it will go.

After that, the shoulder screw caps on the chassis floor will rest in the wide ends of the keyhole slots on the holder.

Lift the holder out of the chassis.

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9.4.4.5

Disconnecting the FBU cable from the FBU

Figure 130: Disconnecting the FBU cable from the FBU

Disconnect the FBU cable from the FBU.

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9.4.4.6

Removing the FBU from the holder

Figure 131: Removing the FBU from the holder

Pull the FBU at a slight angle out of the holder.

9.4.4.7

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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9.4.5 Replacing the BBU

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

CAUTION!

● Do not connect the cable using excessive force, the connector is weak.

● Dispose of used battery properly. Keep away from children.

● Do not throw battery backup units into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste.

●

9.4.5.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.4.5.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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9.4.5.3

Removing the defective BBU

Remove the BBU with the holder as described in section

"Removing the

BBU with the holder" on page 221

Remove the BBU from the holder as described in section

"Removing the

BBU from the holder" on page 222 .

Disconnect the BBU cable from the BBU as described in section

"Disconnecting the BBU cable from the BBU" on page 222

9.4.5.4

Installing the new BBU

Connect the BBU cable to the BBU as described in section "Connecting the

BBU cable to the BBU" on page 206 .

Install the BBU in the holder as described in section

"Installing the BBU in the holder" on page 207 .

Install the BBU with the holder as described in section

"Installing the BBU with the holder" on page 208

9.4.5.5

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Closing the rack door" on page 74

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Note on BBU charging and calibration

The BBU may be deeply discharged due to extended storage time and wrongly show as bad or defective in the ServerView RAID Manager.

In this case, the BBU will automatically enter a trickle charge cycle for recovery.

This initial charge may take up to 8 hours before the BBU will initiate a recalibration cycle.

Enter the ServerView RAID Manager and check the current BBU status.

For further information, please refer to the "ServerView Suite RAID

Management" user guide, available online at http://manuals.ts.fujitsu.com

(EMEA market) or http://jp.fujitsu.com/platform/server/primergy/manual/ (Japanese market) or from the ServerView Suite DVD 2 supplied with your

PRIMERGY server.

If the BBU is shown as bad or defective, do not power off the server for at least 8 hours to allow the charge and calibration cycles to finish.

If the BBU status does not change after 8 hours, please try to initiate the recalibration process manually using the ServerView RAID Manager.

If this procedure still does not fix the BBU status, please contact your local Fujitsu customer service partner.

9.4.6 Replacing the FBU

Upgrade and Repair Units (URU)

Average task duration: 15 minutes

CAUTION!

● Do not connect the cable using excessive force, the connector is weak.

● Dispose of used battery properly. Keep away from children.

● Do not throw battery backup units into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste.

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●

9.4.6.1

Required tools

Preliminary and concluding steps: tool-less

Main steps: tool-less

9.4.6.2

Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

9.4.6.3

Removing the defective FBU

Remove the FBU with the holder as described in section

"Removing the FBU with the holder" on page 225

Disconnect the FBU cable from the FBU as described in section

"Disconnecting the FBU cable from the FBU" on page 226 .

Remove the FBU from the holder as described in section "Removing the

FBU from the holder" on page 227 .

9.4.6.4

Installing the new FBU

Install the FBU in the holder as described in section

"Installing the FBU in the holder" on page 213 .

Connect the FBU cable to the FBU as described in section

"Connecting the

FBU cable to the FBU" on page 214

Install the FBU with the holder as described in section

"Installing the FBU with the holder" on page 215

RX200 S7 Upgrade and Maintenance Manual 231

Expansion cards and backup units

9.4.6.5

Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating RAID controller firmware" on page 84

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Closing the rack door" on page 74

232 Upgrade and Maintenance Manual RX200

10 Main memory

Safety notes

CAUTION!

● Do not install unsupported third party memory modules. For further information on supported memory modules, refer to section

"Basic information" on page 234 . Doing so may cause electric shock, a fire,

or failures.

●

Memory modules remain hot after shutdown. Wait for components to cool down before installing or removing memory modules to prevent burns.

Do not insert and remove memory modules repeatedly. Doing so may cause failures.

If the memory module has not been correctly inserted, it may cause a fire. Insert the memory module with attention to its direction.

Pressing out the securing clips on the memory module connector will eject the installed memory module. To prevent damage and injuries eject memory modules carefully without applying excessive force.

Follow the safety instructions in chapter "Important information" on page 39

RX200 S7 Upgrade and Maintenance Manual 233

Main memory

10.1 Basic information

Front

VGA

CN101

SKU Key

Slot riser card / slot 4

CPU 2 DIMM 1E

CPU 2 DIMM 2E

CPU 2 DIMM 3E

CPU 2 DIMM 1F

CPU 2 DIMM 2F

CPU 2 DIMM 3F

CPU 1 DIMM 1C

CPU 1 DIMM 2C

CPU 1 DIMM 3C

CPU 1 DIMM 1D

CPU 1 DIMM 2D

CPU 1 DIMM 3D

CPU 2

PWR

Front LAN M

SMB

SAS

FAN 7/8 SYS

FAN 9/10 SYS

FAN 5/6 SYS

CPU 1

CPU 1 DIMM 3B

CPU 1 DIMM 2B

CPU 1 DIMM 1B

CPU 1 DIMM 3A

CPU 1 DIMM 2A

CPU 1 DIMM 1A

Figure 132: Slots of the main memory

CPU 2 DIMM 3H

CPU 2 DIMM 2H

CPU 2 DIMM 1H

CPU 2 DIMM 3G

CPU 2 DIMM 2G

CPU 2 DIMM 1G

INDICATE

CSS

Battery

FAN 3/4 SYS

FAN 1/2 SYS

– The system board is equipped with 24 memory connectors

(12 connectors per CPU).

– In mono processor configurations only 12 memory connectors are usable.

– The system has to be equipped with at least one memory module per processor.

– Supported capacities: 2 GB, 4 GB, 8 GB, 16 GB or 32 GB

– Maximum amount of RAM: 768 GB

234 Upgrade and Maintenance Manual RX200

Main memory

– Supported memory modules:

Type

Ranking

SR DR QR

DDR3-1066

PC3-8500

DDR3-1333

PC3-10600

RDIMMs

(Registered DIMMs)

UDIMMs

(Unbuffered DIMMs)

DDR3-1600

PC3-12800

LRDIMMs

(Load-Reduced DIMMs)

SR: Single-Rank, DR: Dual-Rank, QR: Quad-Rank x x x x x x

Error

Correction

ECC or non-

ECC

For system relevant information please refer to the configurator of the server: for the EMEA market: http://ts.fujitsu.com/products/standard_servers/rack/primergy_rx200s7.html

for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/

RX200 S7 Upgrade and Maintenance Manual 235

Main memory

10.1.1 Memory sequence

10.1.1.1 Population rules

– Populate memory slot 1 / channel A (DIMM 1A) first.

– In case of dual processor configurations, populate memory slot

1 / channel E (DIMM 1E) second.

– Within all channels, memory slot 1 must be populated prior to slot 2.

Slot 2 must be populated prior to Slot 3 (for all CPUs).

– If memory modules with different ranks are used, always populate the higher number rank DIMM first (starting from slot 1).

– If memory modules with different capacities are used:

– Populate modules with higher capacities first.

– Within a channel, populate modules in descending order of capacity.

– If memory modules with different speeds are used, the lowest clock rate applies for all DIMMs.

Regardless of the mode, all DIMMs will run at the highest common frequency that is allowed by the SPD Data of the DIMMs and the maximum speed of the selected configuration.

– Mixing UDIMMs, RDIMMs or LRDIMMs is not allowed.

– Mixing ECC and non-ECC DIMMs is not allowed.

– Mixing of quad-rank DIMMs in one channel and three DIMMs in another channel (3DPC) on the same CPU is not allowed.

236 Upgrade and Maintenance Manual RX200

Main memory

10.1.1.2 Independant Channel mode

C P U

Channel

DIMM

C P U 1 C P U 2

A B D C E F H G

1A 2A 3A 1B 2B 3B 1D 2D 3D 1C 2C 3C 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G

# D I M M s

M o n o C P U c o n f i g u r a t i o n

1 5

1 5 9 3 7

4 8

2 6

1 5 9 3 7 4 8

1 5 9 3 7 11 4 8

1 5 9 3 7 11 4 8 12 2 6 10

# D I M M s

D u a l C P U c o n f i g u r a t i o n

1 9

5 13

1 9 17 5 13

7 15

1 9 17 5 13 21 7 15

3 11

2 10

2 10 18 6 14

3 11 19 2 10 18 6 14

8 16

4 12

4 12 20

1 9 17 5 13 21 7 15 3 11 19 2 10 18 6 14 22 8 16

1 9 17 5 13 21 7 15 23 3 11 19 2 10 18 6 14 22 8 16

1 9 17 5 13 21 7 15 23 3 11 19 2 10 18 6 14 22 8 16 24 4 12 20

RX200 S7 Upgrade and Maintenance Manual 237

Main memory

Notes on Independant Channel mode

– Configurations marked in grey are only possible with registered DIMMs

(RDIMMS and LR-DIMMs)

10.1.1.3 Mirrored Channel and Performance modes

C P U

Channel

DIMM

C P U 1 C P U 2

A B D C E F H G

1A 2A 3A 1B 2B 3B 1D 2D 3D 1C 2C 3C 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G

# D I M M s

M o n o C P U c o n f i g u r a t i o n

1 1 1 1

1 2 1 2 1 2 1 2

1 2 3 1 2 3 1 2 3 1 2 3

# D I M M s

D u a l C P U c o n f i g u r a t i o n

1 3

2 4

1 3 5 1 3 5 1 3 5 1 3 5 2 4 2 4 2 4 2 4

1 3 5 1 3 5 1 3 5 1 3 5 2 4 6 2 4 6 2 4 6 2 4 6

Notes on Mirrored Channel and Performance modes

– Always populate memory modules in multiples of 4.

– Same numbers mean identical modules (capacity, rank).

238 Upgrade and Maintenance Manual RX200

Main memory

10.1.1.4 Rank Sparing mode

Single-/Dual-Rank RDIMMs

C P U

Channel

DIMM

C P U 1 C P U 2

A B D C E F H G

1A 2A 3A 1B 2B 3B 1D 2D 3D 1C 2C 3C 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G

# D I M M s

M o n o C P U c o n f i g u r a t i o n o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o

# DIMMs

Dual CPU configuration (if all modules are of the same capacity) o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o

RX200 S7 Upgrade and Maintenance Manual 239

Main memory

C P U C P U 1 C P U C P U 2

Ch.

DIMM

E F H G

1A 2A 3A 1B 2B 3B 1D 2D 3D 1C 2C 3C DIMM 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G

Dual CPU configuration

(if modules are of different capacities)

Dual CPU configuration

(if modules are of different capacities)

6 o o o o o o o o o o o o o o o o o o o o

8 o o o o o o o o o o o o o o o

11 o o o o o o o o o o o o o o o o o o o o o o o o o o o

10 o o o o o o o o o o o o o o o o 11 o o o o o o o o o o o o o o o o o

12 o o o o o o o o o o o o 12 o o o o o o o o o o o o

For detailed population rules, refer to section

"Notes on Rank Sparing mode" on page 242

240 Upgrade and Maintenance Manual RX200

Main memory

Quad-Rank RDIMMs

C P U

Channel

DIMM

C P U 1 C P U 2

A B D C E F H G

1A 2A 3A 1B 2B 3B 1D 2D 3D 1C 2C 3C 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G

# D I M M s

M o n o C P U c o n f i g u r a t i o n o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o

# DIMMs

RX200 S7 Upgrade and Maintenance Manual 241

Main memory

C P U C P U 1 C P U C P U 2

Ch.

DIMM

E F H G

1A 2A 3A 1B 2B 3B 1D 2D 3D 1C 2C 3C DIMM 1E 2E 3E 1F 2F 3F 1H 2H 3H 1G 2G 3G

Dual CPU configuration

(if modules are of different capacities)

4 o o o o o o o o o 5

9 o o o o o o o o o o o o o o o o o o

10 o o o o o o o o o o o o o o o o o o o o o o o o o

9 o o o o o o o o o o o o o

(if modules are of different capacities) o o o o o

Dual CPU configuration o o o o o o o o o o o o 10 o o o o o o o o o o o o o o o o o o o o o o o o o o o o

11 o o o o o o o o o o o 11 o o o o o o o o o o o

12 o o o o o o o o o o o o 12 o o o o o o o o o o o o

Notes on Rank Sparing mode

– Same numbers mean identical modules (capacity, rank)

– In case of Single-/Dual-Rank memory configurations, at least two 1R or 2R modules must be populated per a channel.

– In case of Quad-Rank memory modules, please note the following: Due to performance reasons, always populate a new channel before installing the

3rd memory slot of a channel.

– Only one memory module capacity per CPU is allowed.

If two different memory module capacities have been ordered for Rank

Sparing mode, populate them on different CPUs, so that each CPUs only comprises modules of one capacity

Example:

12 modules have been ordered, 8 x 4 GB and 4 x 8 GB.

In this case, proceed as follows:

Use the capacity group with more memory modules for CPU 1 and populate them according to the population sequence for mono CPU configurations.

Populate the other capacity group on CPU 2 according to the population rules for mono CPU configurations.

242 Upgrade and Maintenance Manual RX200

Main memory

– In order to satisfy cooling requirements, populate memory channels on alternating sides of the processor:

Order

CPU 1

Channel A

Channel C

Channel B

Channel D

CPU 2

Channel E

Channel G

Channel F

Channel H

RX200 S7 Upgrade and Maintenance Manual 243

Main memory

10.2 Installing a memory module

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

10.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

10.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

10.2.3 Selecting the memory slot

Choose the memory slot according to the configuration rules in

"Basic information" on page 234 .

244 Upgrade and Maintenance Manual RX200

10.2.4 Installing a memory module

Main memory

Figure 133: Opening the securing clips

Press the securing clips on both sides of the memory slot concerned outward.

Figure 134: Installing a memory module

Carefully press the memory module into the memory slot (1) until the securing clips on both sides of it engage (2).

10.2.5 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating the system board BIOS and iRMC" on page 81

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

RX200 S7 Upgrade and Maintenance Manual 245

Main memory

10.3 Removing a memory module

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

10.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

10.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

246 Upgrade and Maintenance Manual RX200

10.3.3 Removing a memory module

Main memory

Figure 135: Removing the memory module

Press the securing clips on both sides of the memory slot concerned outward (1).

Pull the memory module out of the slot (2).

10.3.4 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

RX200 S7 Upgrade and Maintenance Manual 247

Main memory

10.4 Replacing a memory module

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

10.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

10.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

"Locating the defective component" on page 54

10.4.3 Removing the defective memory module

Remove the memory module as described in section

"Removing a memory module" on page 247 .

248 Upgrade and Maintenance Manual RX200

Main memory

10.4.4 Installing the new memory module

Install the memory module as described in section "Installing a memory module" on page 245

10.4.5 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating the system board BIOS and iRMC" on page 81

"Enabling replaced components in the system BIOS" on page 89

"Verifying the memory mode" on page 90

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

RX200 S7 Upgrade and Maintenance Manual 249

Main memory

250 Upgrade and Maintenance Manual RX200

11 Processors

Safety notes

CAUTION!

● Do not install unsupported processors. For further information on

supported processors, refer to section "Supported processors" on page 252

● Circuit boards and soldered parts of internal options are exposed and can be damaged by static electricity. Always discharge static build-up

(e.g. by touching a grounded object) before handling electrostaticsensitive devices (ESDs).

●

Do not touch the circuitry on boards or soldered parts. Hold circuit boards by their metallic areas or edges.

When removing or installing the processor, be careful not to touch or bend the spring contacts on the processor socket.

Never touch the underside of the processor. Even minor soiling such as grease from the skin can impair the processor’s operation or destroy the processor.

Follow the safety instructions in chapter "Important information" on page 39

RX200 S7 Upgrade and Maintenance Manual 251

Processors

11.1 Basic information

CPU 2 DIMM 2F

CPU 2 DIMM 3F

CPU 1 DIMM 1C

CPU 1 DIMM 2C

CPU 1 DIMM 3C

CPU 1 DIMM 1D

CPU 1 DIMM 2D

CPU 1 DIMM 3D

CPU 2

FAN 9/10 SYS

FAN 7/8 SYS

CPU 1

FAN 5/6 SYS

CPU 2 DIMM 3H

CPU 2 DIMM 2H

CPU 2 DIMM 1H

CPU 2 DIMM 3G

CPU 2 DIMM 2G

CPU 2 DIMM 1G

INDICATE

CSS

FAN 3/4 SYS

1/2 SYS

Figure 136: CPU slots

CPU 1 DIMM 3B

CPU 1 DIMM 2B

11.1.1 Supported processors

– up to two Intel

Dual-Core, Quad-Core, Six-Core or Eight-Core processors

(Xeon E5-xxxx or E5-xxxxL)

– two processor sockets LGA 2011

– supported CPUs from 60 W to 135 W

– core frequencies of more than 3 GHz

For system relevant information please refer to the configurator of the server: for the EMEA market: http://ts.fujitsu.com/products/standard_servers/rack/primergy_rx200s7.html

for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/

11.1.2 General equipping rules

Both CPUs must be of the same type.

252 Upgrade and Maintenance Manual RX200

Processors

11.2 Upgrading to dual processor configuration

Field Replaceable Units (FRU)

Additional task duration for BIOS Flash: 5 minutes

Average task duration: 15 minutes

CAUTION!

– Processors are modules which are extremely sensitive to electrostatic discharges and therefore must always be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it with its smooth side down on a nonconducting, antistatic surface. Never push a processor over a surface.

– Only processors of the same type may be used on the system board.

That means the number of the internal processor cores as well as the primary clock and the QPI frequency have to be the same.

– For dual operation, use a suitable multiprocessor operating system.

11.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Installing the heat sink:

– Phillips PH2 / (+) No. 2 screw driver

Installing the processor: tool-less

RX200 S7 Upgrade and Maintenance Manual 253

Processors

11.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

11.2.3 Installing the processor

Figure 137: Opening socket release lever 1

Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1).

The socket release lever will slightly lift up (2).

254 Upgrade and Maintenance Manual RX200

Processors

Figure 138: Opening socket release lever 2

Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1).

Fully fold back the second socket release lever (2).

Figure 139: Opening the load plate (A)

Push down on the first socket release lever (1) to lift the load plate away from the socket (2).

RX200 S7 Upgrade and Maintenance Manual 255

Processors

Figure 140: Opening the load plate (B)

Fully open the load plate.

CAUTION!

Be careful not to touch or bend the spring contacts on the processor socket!

Make sure that the load plate is in the fully open position.

256 Upgrade and Maintenance Manual RX200

Processors

Figure 141: Installing the processor

Hold the processor with your thumb and index finger.

Make sure that the four notches on the processor align with the posts on the socket (see close-up).

Lower the processor straight down without tilting or sliding it in the socket.

CAUTION!

– Ensure that the processor is level in the socket.

– Be careful not to touch or bend the pins on the processor socket.

– Never touch the underside of the processor. Even minor soiling such as grease from the skin can impair the processor’s operation or destroy the processor.

– Ensure not to scrape or dent the processor edges.

RX200 S7 Upgrade and Maintenance Manual 257

Processors

Figure 142: Closing the load plate

Carefully lower the load plate over the processor.

Figure 143: Removing the protective socket cover

When closing the load plate, the protective socket cover will automatically detach.

258 Upgrade and Maintenance Manual RX200

Processors

Remove the socket cover and save it for future use.

CAUTION!

Always replace the socket cover if you remove the processor from the socket!

Figure 144: Closing socket release lever 2

Fully close and hold shut the load plate.

Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2).

RX200 S7 Upgrade and Maintenance Manual 259

Processors

Figure 145: Closing socket release lever 1

Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2).

11.2.4 Installing the heat sink

Processors with 135W need dedicated heat sinks (part number V26898-

B964-V3).

Figure 146: Heat sink (part number V26898-B964-V3)

260 Upgrade and Maintenance Manual RX200

Processors

Remove the protective cover from the heat sink.

CAUTION!

Ensure not to touch the heat-conductive paste on the bottom of the heat sink.

Figure 147: Installing the heat sink

Align the heat sink and fit it on the processor socket.

Position the screws in the holes carefully, making sure they are upright.

CAUTION!

– Ensure that the screws on the heat sink are properly seated on the threaded holes.

– Ensure that the heat sink cooling fins match the direction of the airflow!

Fasten it in a crossover pattern with four screws according to the numbering

(torque 1.0 Nm, the description of this torque value doesn't apply to the

Japanese market.)

RX200 S7 Upgrade and Maintenance Manual 261

Processors

11.2.5 Upgrading the main memory

Select an adequate memory configuration for "Two CPUs populated" as described in section

"Memory sequence" on page 236 .

Install memory modules as described in section

"Installing a memory module" on page 244 .

11.2.6 Installing two additional fan modules

Figure 148: Removing sponges

Remove the two sponges from the system fan bays "FAN 7/8" and "FAN

9/10".

Figure 149: Installed fan modules

Install two fan modules in the system fan bays "FAN 7/8" and "FAN 9/10" as described in section

"Installing the new fan module" on page 148

262 Upgrade and Maintenance Manual RX200

11.2.7 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating the system board BIOS and iRMC" on page 81

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

Processors

RX200 S7 Upgrade and Maintenance Manual 263

Processors

11.3 Replacing a processor

Field Replaceable Units (FRU)

Additional task duration for BIOS Flash: 5 minutes

Average task duration: 15 minutes

CAUTION!

Processors are modules which are extremely sensitive to electrostatic discharges and therefore must always be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it with its smooth side down on a non-conducting, antistatic surface. Never push a processor over a surface.

11.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Installing the heat sink:

– Phillips PH2 / (+) No. 2 screw driver

Installing the processor: tool-less

11.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

264 Upgrade and Maintenance Manual RX200

"Opening the server" on page 59

"Removing the air duct" on page 63

11.3.3 Removing the heat sink

Processors

Figure 150: Removing the heat sink

Loosen the four screws of the heat sink in a crossover pattern according to the numbering.

Carefully turn the heat sink back and forth to detach it from the processor.

This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and the processor.

CAUTION!

Pay special attention not to damage any system board components surrounding the processor socket.

Lift the heat sink out of the chassis.

RX200 S7 Upgrade and Maintenance Manual 265

Processors

11.3.4 Cleaning the heat sink underside and the processor surface

Remove the residual thermal paste from the underside of the heat sink and the surface of the processor.

Clean the underside of the heat sink and the surface of the processor using a lint-free cloth.

11.3.5 Removing the defective processor

Figure 151: Opening socket release lever 1

Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1).

The socket release lever will slightly lift up (2).

266 Upgrade and Maintenance Manual RX200

Processors

Figure 152: Opening socket release lever 2

Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1).

Fully fold back the second socket release lever (2).

Figure 153: Opening the load plate (A)

Push down on the socket release lever marked Open 1st (1) to lift the load plate away from the socket (2).

RX200 S7 Upgrade and Maintenance Manual 267

Processors

Figure 154: Opening the load plate (B)

Fully open the load plate.

268 Upgrade and Maintenance Manual RX200

Processors

Figure 155: Removing the processor

Carefully remove the processor from its socket in a vertical motion.

CAUTION!

Be careful not to touch or bend the spring contacts on the processor socket.

Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.

If the processor is being replaced during a CPU upgrade and may be reused later, store it in a save place.

CAUTION!

Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface. Never push a processor over a surface.

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11.3.6 Installing the new processor

Remove the protective cap from the bottom side of the processor.

Figure 156: Installing the processor

Hold the processor with your thumb and index finger.

Make sure that the four notches on the processor align with the posts on the socket (see close-up).

Lower the processor straight down without tilting or sliding it in the socket.

CAUTION!

– Ensure that the processor is level in the socket.

– Be careful not to touch or bend the pins on the processor socket.

– Never touch the underside of the processor. Even minor soiling such as grease from the skin can impair the processor’s operation or destroy the processor.

– Ensure not to scrape or dent the processor edges.

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Figure 157: Closing the load plate

Carefully lower the load plate over the processor.

CAUTION!

Always replace the socket cover if you remove the processor from the socket!

Figure 158: Closing socket release lever 2

Fully close and hold shut the load plate.

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Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2).

Figure 159: Closing socket release lever 1

Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2).

11.3.7 Applying the thermal paste to the processor surface

– For the Japanese market, the service engineer must follow the instruction provided separately.

– If the processor replacement kit contains a new heat sink, a thin layer of thermal compound has already been pre-applied to its lower

surface. In this case, please proceed with section "Installing the heat sink" on page 275 .

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Figure 160: Thermal paste syringe

One thermal compound syringe (FTS-FSP:P304000004) contains thermal paste for three processors.

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Figure 161: Applying the thermal paste

Apply a small point-shaped amount of thermal paste (1.0 gram, see description above) to the center of the processor surface as shown.

CAUTION!

Do not mix different types of thermal paste.

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11.3.8 Installing the heat sink

Processors with 135W need dedicated heat sinks (part number V26898-

B964-V3).

Figure 162: Installing the heat sink

Align the heat sink and fit it on the processor socket.

Position the screws in the holes carefully, making sure they are upright.

CAUTION!

– Ensure that the screws on the heat sink are properly seated on the threaded holes.

– Ensure that the heat sink cooling fins match the direction of the airflow!

Fasten it in a crossover pattern with four screws according to the numbering

(torque 1.0 Nm, the description of this torque value doesn't apply to the

Japanese market.)

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11.3.9 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Updating the system board BIOS and iRMC" on page 81

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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11.4 Replacing a heat sink

Field Replaceable Units (FRU)

Average task duration: 15 minutes

11.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps:

– Phillips PH2 / (+) No. 2 screw driver

11.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

11.4.3 Removing the defective heat sink

Remove the heat sink as described in section "Removing the heat sink" on page 265 .

11.4.4 Cleaning the processor surface

Remove the residual thermal paste from the processor surface.

Clean the processor surface using a lint-free cloth.

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11.4.5 Installing the new heat sink

Processors with 135W need dedicated heat sinks (part number V26898-

B964-V3).

Install the heat sink as described in section "Installing the heat sink" on page 260

11.4.6 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

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12 Optical disk drive

Safety notes

CAUTION!

● Before installing/removing an accessible drive to/from the server, turn off the server, all peripheral devices, and any other connected devices. Also unplug all power cables from the outlet. Failure to do so can cause electric shock.

●

When installing an accessible drive, hold it by the side. Applying force to the top may cause failures.

Do not touch the circuitry on boards and soldered parts. Hold the metallic areas or the edge of the circuit boards.

Before installing an internal accessible drive, see the manual for the accessible drive.

When forcing an accessible drive into a server, be careful so as not to pinch the cable etc. connected to an accessible drive.

Follow the safety instructions in chapter "Important information" on page 39

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12.1 Basic information

In configurations with up to four HDD/SSD modules a 5.25-inch slimline optical

disk drive (ODD) can be installed in the right bottom side bay (see figure 249 on page 377 ).

12.2 Installing the ODD

Upgrade and Repair Units (URU)

Average task duration: 10 minutes

12.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

12.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

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12.2.3 Removing the dummy module

Optical disk drive

Figure 163: Removing the dummy module

Press the lock in direction of the arrow until it disengages (1).

Push the dummy module out of the bay (2).

Figure 164: Removing the dummy out of the mounting frame

Pull the mounting frame outward on both sides (1).

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Ensure that the pins on the mounting frame disengage with the screw holes on the dummy (see circles).

Remove the dummy (2).

CAUTION!

Keep the dummy for future use. If you remove the accessible drive again and do not replace it with a new one, the dummy must be reinstalled to comply with EMC regulations and to satisfy cooling requirements and fire protection measures.

12.2.4 Installing the ODD

Figure 165: Installing the ODD in the mounting frame

Insert the ODD in the mounting frame.

Ensure that the four pins on the mounting frame engage with the screw holes on the ODD and fix them in this position.

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Figure 166: Installing the ODD

Push the ODD into the bay until it clicks in.

12.2.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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12.3 Removing the ODD

Field Replaceable Units (FRU)

Average task duration: 10 minutes

12.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

12.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Removing backup and optical disk media" on page 77

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

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12.3.3 Removing the ODD

Optical disk drive

Figure 167: Removing the ODD

Press the lock in direction of the arrow until it disengages (1).

Push the ODD out of the bay (2).

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Figure 168: Removing the ODD out of the mounting frame

Pull the mounting frame outward on both sides (1).

Ensure that the pins on the mounting frame disengage with the screw holes on the ODD.

Remove the ODD (2).

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12.3.4 Installing the dummy module

Optical disk drive

Figure 169: Installing the dummy in the mounting frame

Insert the dummy in the mounting frame.

Ensure that the pins on the mounting frame engage with the screw holes on the dummy and fix them in this position (see circles).

Figure 170: Installing the dummy module

Push the dummy module inward until it engages.

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12.3.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

"Verifying and configuring the backup software solution" on page 86

12.4 Replacing the ODD

Field Replaceable Units (FRU)

Average task duration: 10 minutes

12.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

12.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Removing backup and optical disk media" on page 77

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

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"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

12.4.3 Removing the defective ODD

Remove the ODD as described in section

"Removing the ODD" on page 285 .

12.4.4 Installing the new ODD

Install the ODD as described in section

"Installing the ODD" on page 282 .

12.4.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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Safety notes

CAUTION!

Follow the safety instructions in chapter "Important information" on page 39

13.1 Basic information

– Front VGA/LAN module

The front VGA/LAN module offers a VGA connector and/or a LAN connector on the front side of the server.

The LAN connector can be used as LAN management connector.

The customer can order the options front VGA and front LAN both or separately.

– Front panel

The front panel module consists of the front panel board, a front panel and a holder. These components are already pre-assembled.

The PRIMERGY RX200 S7 server’s chassis ID is stored on both the front panel board and the system board. After replacing the front panel module, it is necessary to program the ChassisID prom of the front panel board.

Beside the CPU temperature sensor and housing temperature sensor provided on the system board, an ambient temperature sensor is also included on the front panel board. In case of a defective ambient temperature sensor, please replace the front panel module.

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13.2 Installing the front VGA and/or front LAN

Upgrade and Repair Units (URU)

Average task duration: 10 minutes

13.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

13.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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13.2.3 Removing the front VGA/LAN module

Figure 171: Removing the front VGA/LAN module

Lift up the green touch point (1).

Pull the front VGA/LAN module out of the bay (2).

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13.2.4 Removing the covers

Figure 172: Removing the covers

Break out the cover for the front VGA connector (A) and/or front LAN connector (B).

13.2.5 Installing the front VGA connector

Figure 173: Inserting the front VGA connector

Insert the front VGA connector from the inside.

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Figure 174: Fastening the front VGA connector

Fasten the front VGA connector with the two screws (see circles).

Store the front VGA cable in the guidings (A).

13.2.6 Installing the front LAN connector

Turn the front VGA/LAN module around.

Figure 175: Inserting the front LAN connector

Thread the front LAN connector through the opening.

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Figure 176: Pushing down the front LAN connector

Push the front LAN connector down.

Figure 177: Pushing frontward the front LAN connector

Push the front LAN connector to the front side until the hooks engage (see close-up).

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Turn the front VGA/LAN module around.

Figure 178: Storing the front LAN cable

Store the front LAN cable in the guidings (A).

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13.2.7 Installing the front VGA/LAN module

Figure 179: Installing the front VGA/LAN module

Thread the free ends of the cables through the bay.

Push the front VGA/LAN module into the bay from the front (1) until the locking mechanism engages (2).

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13.2.8 Connecting the front VGA cable

Figure 180: Connecting the front VGA cable

Route the front VGA cable as shown in the photo.

Connect the front VGA cable to the system board connector "FRONT VGA".

13.2.9 Connecting the front LAN cable

The front LAN card is already mounted in its holder.

Figure 181: Connecting the front LAN cable to the front LAN card

Connect the front LAN cable to the front LAN card.

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13.2.10 Installing the front LAN card

Figure 182: Installing the front LAN card

Carefully press the front LAN card with its holder into the "FRONT LAN M" slot until it clicks into place (see circle).

Store the front LAN cable behind the front panel module.

13.2.11 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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13.2.12 Using the front management LAN connector

In order to use the front management LAN connector to access the iRMC S3 management controller, please proceed as follows:

Ensure that Management LAN has been enabled in the BIOS:

Enter the BIOS.

Select the Server Mgmt menu.

Under iRMC LAN Parameters Configuration, make sure that the

Management LAN setting is set to Enabled.

Save your changes and exit the BIOS.

The front management LAN connector can be used to access the iRMC S3 with either of the Management LAN Port settings enabled,

Management or Shared.

For detailed information on how to access the BIOS and modify settings, refer to the "System Board D3032 BIOS Setup Utility" reference manual.

Connect a client computer (e.g. notebook) to the front management LAN connector.

It is not possible to simultaneously access the iRMC S3 from the front and rear management LAN connectors. As soon as a LAN cable is connected to the front management LAN connector, the iRMC S3 cannot be accessed via the rear management LAN connector.

After removing the LAN cable from the front management LAN connector, the iRMC S3 will immediately become accessible via the rear management LAN connector again.

Accessing the iRMC S3 using the front management LAN connector is only possible via the preset IP address 192.168.1.1 and cannot be configured otherwise.

Configure your client computer to use any static IP address on subnet

192.168.1.x (except 192.168.1.1) with subnet mask 255.255.255.0.

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13.3 Removing the front VGA and/or front LAN

Upgrade and Repair Units (URU)

Average task duration: 10 minutes

13.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

13.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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13.3.3 Removing the front LAN card

Figure 183: Removing the front LAN card

Press the two sides of the holder together (1) until the locking mechanism disengages.

Carefully pull the holder with the front LAN card out of its slot (2).

13.3.4 Disconnecting the front LAN cable

Figure 184: Disconnecting the front LAN cable from the front LAN card

Disconnect the front LAN cable from the front LAN card.

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13.3.5 Disconnecting the front VGA cable

Figure 185: Disconnecting the front VGA cable

Disconnect the front VGA cable from the system board connector "FRONT

VGA".

13.3.6 Removing the front VGA/LAN module

Remove the front VGA/LAN module as described in section

"Removing the front VGA/LAN module" on page 293 .

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13.3.7 Removing the front LAN connector

Figure 186: Taking out the front LAN cable

Take the front LAN cable out of the guidings (A).

Turn the front VGA/LAN module around.

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Figure 187: Pushing inward the front LAN connector

Disengage the hooks (1) and simultaneously push the front LAN connector inward (2).

Figure 188: Pushing upward the front LAN connector

Push the front LAN connector upward.

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Figure 189: Removing the front LAN connector

Thread the front LAN connector through the opening and remove it.

Turn the front VGA/LAN module around.

13.3.8 Removing the front VGA connector

Figure 190: Loosening the front VGA connector

Take the front VGA cable out of the guidings (A).

Remove the two screws (see circles).

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Figure 191: Removing the front VGA connector

Push the front VGA connector inside and remove it.

13.3.9 Installing the front VGA/LAN module

Install the front VGA/LAN module as described in section

"Installing the front

VGA/LAN module" on page 298

13.3.10 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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13.4 Replacing the front VGA cable and/or front

LAN cable

Upgrade and Repair Units (URU)

Average task duration: 10 minutes

13.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

13.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

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13.4.3 Removing the defective front VGA cable and/or front LAN cable

Remove the front LAN card as described in section "Removing the front LAN card" on page 303 .

Disconnect the front LAN cable from the front LAN card as described in

section "Disconnecting the front LAN cable" on page 303

Disconnect the front VGA cable from the system board as described in

section "Disconnecting the front VGA cable" on page 304 .

Remove the front VGA/LAN module as described in section

"Removing the front VGA/LAN module" on page 293 .

Remove the front LAN connector as described in section "Removing the front LAN connector" on page 305 .

Remove the front VGA connector as described in section "Removing the front VGA connector" on page 307

13.4.4 Installing the new front VGA cable and/or front LAN cable

Install the front VGA connector as described in section "Installing the front

VGA connector" on page 294 .

Install the front LAN connector as described in section "Installing the front

LAN connector" on page 295

Install the front VGA/LAN module as described in section "Removing the front VGA/LAN module" on page 293 .

Connect the front VGA cable to the system board connector as described in

section "Connecting the front VGA cable" on page 299

Connect the front LAN cable to the front LAN card as described in section

"Connecting the front LAN cable" on page 299 .

Install the front LAN card as described in section "Installing the front LAN card" on page 300 .

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13.4.5 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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13.5 Replacing the front LAN card

Upgrade and Repair Units (URU)

Average task duration: 10 minutes

13.5.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

13.5.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

13.5.3 Removing the defective front LAN card

Remove the front LAN card as described in section "Removing the front LAN card" on page 303 .

Disconnect the front LAN cable from the front LAN card as described in

section "Disconnecting the front LAN cable" on page 303

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13.5.4 Installing the new front LAN card

Connect the front LAN cable to the front LAN card as described in section

"Connecting the front LAN cable" on page 299

Install the front LAN card as described in section

"Installing the front LAN card" on page 300

13.5.5 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Updating the NIC configuration file in a Linux environment" on page 92

"Looking up changed MAC / WWN addresses" on page 95

"Configuring LAN teaming" on page 97

"Closing the rack door" on page 74

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13.6 Replacing the front panel board

Field Replaceable Units (FRU)

Additional task duration for ChassisID Prom tool: 5 minutes

Average task duration: 10 minutes

Note on system information backup / restore

The front panel board contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing data.

To avoid the loss of non-default settings when replacing the system board, a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID

EPROM. After replacing the system board the backup data is restored from the front panel board to the new system board.

CAUTION!

For that reason the front panel board and system board must not be replaced simultaneously! In this case, restoring the system configuration data on the system board would fail.

13.6.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

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13.6.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Locating the defective component" on page 54

13.6.3 Removing the defective front panel board

Figure 192: Disconnecting the front panel cable

Disconnect the front panel cable from the system board connector "Front

Panel".

Take the front panel cable out of the guiding (A).

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If applicable, remove the front LAN card as described in section "Removing the front LAN card" on page 303 .

If applicable, disconnect the front LAN cable as described in section

"Disconnecting the front LAN cable" on page 303

If applicable, disconnect the front VGA cable as described in section

"Disconnecting the front VGA cable" on page 304 .

Figure 193: Removing the ID card and screw

Remove the ID card (1).

Remove the screw (2).

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Figure 194: Removing the front panel module

Push the front panel module frontward out of the bay.

Thread all cables through the opening.

Figure 195: Removing the front VGA/LAN module

Lift up the green touch point (1).

Push the front VGA/LAN module frontward out of the bay (2).

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Figure 196: Disconnecting the front panel cable

Open the cable clamp, if applicable (1).

Disconnect the front panel cable (2).

Figure 197: Removing the front panel frame

Press the lock inside (1).

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Swivel the front panel frame outward (2).

Unhook the front panel frame on the left side (3) and remove it.

Figure 198: Removing the front panel board

Remove the two screws (1).

Remove the front panel board from the frame (2).

13.6.4 Installing the new front panel module

Figure 199: Position pins and nose

Figure 200: Installing the front panel board

Position the front panel board on the frame regarding the pins and the nose

(1).

Fasten the front panel board to the frame with the two screws (2).

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Figure 201: Installing the front panel frame

Hook the front panel frame in on the left side (1).

Swivel the front panel frame inward (2) until the lock clicks in (3).

Figure 202: Connecting the front panel cable

Connect the front panel cable (1).

Close the cable clamp, if applicable (2).

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Figure 203: Installing the front VGA/LAN module

Push the front VGA/LAN module into the bay.

Figure 204: Installing the front panel module

Thread all cables through the opening.

Push the front panel module into the bay.

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Figure 205: Inserting screw and ID card

Fasten the front panel module with the screw (1).

Insert the ID card (2).

Figure 206: Connecting the front panel cable

Store the front panel cable under the guiding (A).

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Connect the front panel cable to the system board connector "Front Panel".

If applicable, connect the front VGA cable as described in section

"Connecting the front VGA cable" on page 299 .

If applicable, connect the front LAN cable as described in section

"Connecting the front LAN cable" on page 299

If applicable, install the front LAN card as described in section "Installing the front LAN card" on page 300

13.6.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling SVOM boot watchdog functionality" on page 88

"Using the Chassis ID Prom Tool" on page 97

"Switching on the server" on page 73

"Verifying system information backup / restore" on page 83

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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14 Serial interface

Safety notes

CAUTION!

Follow the safety instructions in chapter "Important information" on page 39

14.1 Basic information

The serial interface can be installed in the slot cover of riser module 1 (slot 1) or in the slot cover of riser module 2 (slot 2).

14.2 Installing the serial interface

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

Ԙ ԙ

Figure 207: Serial interface kit

1 Long slot bracket

The long slot bracket is not used in this server.

2 Serial interface with short slot bracket

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14.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

14.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

14.2.3 Removing the slot cover

Remove the riser module 1 or the riser module2 as described in section

"Removing riser modules" on page 61 .

Remove the slot cover of slot 1 or slot 2 as described in section "Removing the slot cover - slot 1" on page 171 or

"Removing the slot cover - slot 2 and slot 3" on page 174

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14.2.4 Installing the serial interface

Serial interface

Figure 208: Installing the serial interface - slot 1

Install the serial interface in slot 1 or slot 2.

Install the riser module 1 or the riser module2 as described in section

"Installing riser modules" on page 64

Figure 209: Connecting the serial interface cable

Connect the serial interface cable to the system board connector "SERIAL

1".

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14.2.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

14.3 Removing the serial interface

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

14.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

14.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

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14.3.3 Removing the serial interface

Serial interface

Figure 210: Disconnecting the serial interface cable

Disconnect the serial interface cable from the system board connector

"SERIAL 1".

Remove the riser module 1 or the riser module2 as described in section

"Removing riser modules" on page 61

Figure 211: Removing the serial interface - slot 1

Remove the serial interface from slot 1 or slot 2.

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14.3.4 Installing the slot cover

Install the slot cover of slot 1 or slot 2 as described in section

"Installing the slot cover - slot 1" on page 182

or "Installing the slot cover - slot 2 and slot

3" on page 185

Install the riser module 1 or the riser module2 as described in section

"Installing riser modules" on page 64 .

14.3.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

14.4 Replacing the serial interface

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

CAUTION!

Follow the safety instructions in chapter

"Important information" on page 39 .

14.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

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14.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

14.4.3 Removing the defective serial interface

Remove the serial interface as described in section

"Removing the serial interface" on page 329

14.4.4 Installing the new serial interface

Install the serial interface as described in section

"Installing the serial interface" on page 327

14.4.5 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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15 System board and components

Safety notes

CAUTION!

Follow the safety instructions in chapter "Important information" on page 39

15.1 Basic information

This section provides instructions for the system board and the following components:

●

UFM (USB Flash Module)

The server can be equipped with a USB Flash Module (UFM).

TPM (Trusted Platform Module)

The system board is optionally equipped with a Trusted Platform Module

(TPM). This module enables programs from third party manufacturers to store key information, for example drive encryption using Windows Bitlocker

Drive Encryption.

SCU key

The SCU key enables the SAS functionality of the Onboard controller.

Lithium battery

To allow permanent saving of the system information, a lithium battery is installed which supplies the CMOS memory with power. If the battery voltage is too low or the battery is empty, a corresponding error message is displayed. The lithium battery must then be replaced.

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15.2 Installing the UFM

Field Replaceable Units (FRU)

Additional task duration for uploading "Recovery CD" image:

5 minutes

Average task duration: 5 minutes

Figure 212: UFM installation kit

1 USB Flash Module (UFM)

2 UFM nylon screw

3 UFM spacer

15.2.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: Phillips PH1 / (+) No. 1 screw driver

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15.2.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

15.2.3 Installing the UFM

Figure 213: Position on the system board

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Figure 214: Installing the UFM

Connect the UFM to the system board. The UFM spacer must click into the hole on the system board.

15.2.4 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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15.2.5 Software configuration

The UFM delivery set includes the "Recovery Tool CD" to setup the ESXi configuration. Proceed as follows:

Switch on the server.

Right after switching on the server, insert the "Recovery Tool CD" into the

DVD drive and close the drive tray.

The server should now boot from the "Recovery Tool CD".

Follow the on-screen instructions.

15.3 Installing the TPM

Field Replaceable Units (FRU)

Additional task duration for software configuration: 5 minutes

Average task duration: 5 minutes

0 1

Figure 215: TPM installation kit

1 TPM (Trusted Platform Module) 3 Special screw for TPM

2 TPM spacer

The black TPM spacer is not used in this server.

4 TPM bit insert for TPM special screw

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15.3.1 Required tools

●

Preliminary and concluding steps: tool-less

Installing the TPM:

– Bit screw driver

– TPM bit insert (*)

(*) For the Japanese market:

– TPM module fixing tool (S26361-F3552-L909)

15.3.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 1" on page 61

15.3.3 Installing the TPM

Figure 216: Position on the system board

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Figure 217: Inserting the TPM spacer on the system board

Insert the TPM spacer into the hole on the system board.

Figure 218: TPM bit insert

Attach the TPM bit insert or TPM module fixing tool (Japanese market) to a bit screw driver.

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Figure 219: Installing the TPM

Connect the TPM to the system board (1).

Fasten the TPM with the special screw for the TPM using the TPM bit insert or TPM module fixing tool (Japanese market) (2).

CAUTION!

Do not fasten the screw too firmly. Stop it by extent where the head of the screw lightly touches the TPM (torque value of 0.6 Nm).

15.3.4 Concluding steps

Perform the following procedures:

"Installing the riser module 1" on page 64

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

Enable TPM in the system board BIOS. Proceed as follows:

Switch on or restart your server.

As soon as the startup screen appears, press the [F2] function key to enter the BIOS.

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Select the Advanced menu.

Select the Trusted Computing submenu.

Set the TPM Support and TPM State settings to Enabled.

Under Pending TPM operation, select the desired TPM operation mode.

Save your changes and exit the BIOS.

For detailed information on how to access the BIOS and modify settings, refer to the "System Board D3032 BIOS Setup Utilty" reference manual available online at http://manuals.ts.fujitsu.com

or from the ServerView Suite DVD 2 supplied with your PRIMERGY server.

15.4 Removing the UFM

Field Replaceable Units (FRU)

Average task duration: 5 minutes

15.4.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps:

– Phillips PH1 / (+) No. 1 screw driver

– long nose pliers

– combination pliers

15.4.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

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"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

15.4.3 Removing the UFM

Figure 220: Removing the UFM

Remove the nylon screw of the UFM (1).

Disconnect and remove the UFM (2).

342

Figure 221: Remaining UFM spacer

The UFM spacer remains on the system board.

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CAUTION!

UFM contains customer information (e.g. IP address, License etc.). After replacing the UFM, you must pass the defective UFM to the customer, and ask for disposal. If the disposal of the defective UFM is requested by the customer, you break it according to the following procedure, and dispose it.

Figure 222: Tools for breaking the UFM

Figure 223: UFM breaking method

Use a long nose pliers and a combination pliers to break the UFM in half as shown in the figure.

15.4.4 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling SVOM boot watchdog functionality" on page 88

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"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

15.5 Removing the TPM

Field Replaceable Units (FRU)

Average task duration: 30 minutes

CAUTION!

Advise your contact persons that they must provide you with TPM backup copies. For security reasons, the TPM must be restored/resaved by the customer. After installing a new system board, the TPM must be enabled. You may not clear the TPM data.

If the contact persons DO NOT have a backup copy available, inform them that removing the TPM will cause to lose all data.

15.5.1 Required tools

●

Preliminary and concluding steps: Phillips PH2 / (+) No. 2 screw driver

Removing the system board:

– Phillips PH2 / (+) No. 2 screw driver

Removing the TPM:

– Thin slotted screw driver (2 x 0.4 mm)

For the Japanese market:

– Dedicated TPM screw driver (CWZ8291A)

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15.5.2 Preliminary steps

Perform the following procedures:

Before removing the TPM board, it is necessary to remove BitLockerprotection from the computer and to decrypt the volume.

Ask the system administrator to turn off BitLocker-protection using the

BitLocker setup wizard available either from the Control Panel or Windows

Explorer:

Open Bitlocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking Security, and then clicking Bitlocker Drive

Encryption.

Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

To turn off BitLocker and decrypt the volume, click Turn Off BitLocker, and then click Decrypt the volume.

Decrypting the volume may be time-consuming. By decrypting the volume, all of the information stored on that computer is decrypted.

For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base.

Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages.

Disable TPM in the system board BIOS. Proceed as follows:

Switch on or restart your server.

As soon as the startup screen appears, press the [F2] function key to enter the BIOS.

Select the Advanced menu.

Select the Trusted Computing submenu.

Set the TPM Support and TPM State settings to Disabled.

Save your changes and exit the BIOS.

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For detailed information on how to access the BIOS and modify settings, refer to the "System Board D3032 BIOS Setup Utilty" reference manual available online at http://manuals.ts.fujitsu.com

or from the ServerView Suite DVD 2 supplied with your PRIMERGY server.

"Opening the rack door" on page 55

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the defective system board" on page 361

15.5.3 Removing the TPM

Lay the system board on a soft, antistatic surface with its component side facing down.

Figure 224: Removing the TPM screw

Locate the slotted lower end of the TPM screw (1).

Carefully loosen the TPM screw using a thin slotted screw driver (e.g. watchmaker's screw driver) or the dedicated TPM screw driver (Japanese market) (2).

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CAUTION!

Ensure to turn the screw clockwise in order to remove it!

Slowly and carefully increase the pressure on the screw until it begins to turn. The effort when loosing the screw should be as low as possible.

Otherwise the thin metal bar may break, rendering it impossible to loosen the screw.

Remove the TPM screw (3).

Remove the TPM on the upper side of the system board.

Figure 225: Removing the TPM spacer

Using a small pair of combination pliers, press together the hooks on the

TPM spacer (1, see close-up) and remove it from the system board (2).

If the TPM is to be replaced, the TPM spacer may remain on the system board.

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15.5.4 Concluding steps

Perform the following procedures:

"Installing the new system board" on page 365

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

15.6 Replacing the UFM

Field Replaceable Units (FRU)

Additional task duration for uploading "Recovery CD" image:

5 minutes

Average task duration: 5 minutes

15.6.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps:

– Phillips PH1 / (+) No. 1 screw driver

– long nose pliers

– combination pliers

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15.6.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the riser module 3" on page 62

15.6.3 Removing the defective UFM

Remove the UFM as described in section

"Removing the UFM" on page 342 .

15.6.4 Installing the new UFM

Figure 226: Removing the UFM spacer

Remove the nylon screw from the UFM (1).

Remove the UFM spacer (2).

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Figure 227: Installing the UFM

Connect the UFM to the system board and the remaining UFM spacer (1).

Fasten the UFM to the UFM spacer with the nylon screw (2).

15.6.5 Concluding steps

Perform the following procedures:

"Installing the riser module 3" on page 66

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

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15.6.6 Software configuration

The UFM delivery set includes the "Recovery Tool CD" to setup the ESXi configuration. Proceed as follows:

Switch on the server.

Right after switching on the server, insert the "Recovery Tool CD" into the

DVD drive and close the drive tray.

The server should now boot from the "Recovery Tool CD".

Follow the on-screen instructions.

15.7 Replacing the TPM

Field Replaceable Units (FRU)

Average task duration: 30 minutes

CAUTION!

If the contact persons DO NOT have a backup copy available, inform them that replacing the TPM board will cause to lose all data.

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15.7.1 Required tools

●

Preliminary and concluding steps: Phillips PH2 / (+) No. 2 screw driver

Removing the system board:

– Phillips PH2 / (+) No. 2 screw driver

Replacing the TPM:

– Bit screw driver

– TPM bit insert (*)

– Thin slotted screw driver (2 x 0.4 mm) (*)

(*) For the Japanese market:

– Dedicated TPM screw driver (CWZ8291A)

– TPM module fixing tool (S26361-F3552-L909)

15.7.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the defective system board" on page 361

15.7.3 Removing the defective TPM

Remove the TPM as described in section

"Removing the TPM" on page 344

Leave the TPM spacer on the system board when removing the defective

TPM.

352 Upgrade and Maintenance Manual RX200

15.7.4 Installing the new TPM

System board and components

Figure 228: TPM spacer

The TPM spacer is already present on the system board.

Install the TPM as described in section "Installing the TPM" on page 338 .

15.7.5 Concluding steps

Perform the following procedures:

Reinstall the system board as described in section

"Installing the new system board" on page 365

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

"Closing the rack door" on page 74

You can find information on configuring the TPM in the "System Board

D3032 BIOS Setup Utility" reference manual.

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15.8 Replacing the SCU key

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

Figure 229: Position SCU key

15.8.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less

15.8.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

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"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

15.8.3 Removing the defective SCU key

Figure 230: Removing the SCU key

Pull the SCU key from the connector "SKU KEY" on the system board using the green touch point.

15.8.4 Installing the new SCU key

Figure 231: Installing the SCU key

Connect the SCU key to the connector "SKU KEY" on the system board.

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15.8.5 Concluding steps

Perform the following procedures:

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

"Verifying system information backup / restore" on page 83

15.9 Replacing the lithium battery

Upgrade and Repair Units (URU)

Average task duration: 5 minutes

CAUTION!

The lithium battery must be replaced with an identical battery or with a battery type recommended by the manufacturer.

Do not throw lithium batteries into the trash can. They must be disposed of in accordance with local regulations on special waste.

Make sure you insert the lithium battery the right way round – the

positive pole must be on the housing side!

15.9.1 Required tools

●

Preliminary and concluding steps: tool-less

Main steps: tool-less; recommended: tooth pick

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15.9.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

"Shutting down the server" on page 55

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

15.9.3 Replacing the defective lithium battery

Figure 232: Replacing the lithium battery

Press the locking spring into direction of the arrow (1), so that the lithium battery jumps out of its socket.

Remove the battery (2).

CAUTION!

Sharp tools such as screw drivers might damage system board components in case of slipping.

If the battery cannot be ejected without the help of a tool, it is recommended to use a tooth pick.

Insert a new lithium battery of the same type into the socket (3) and (4).

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15.9.4 Concluding steps

Perform the following procedures:

"Closing the server" on page 67

"Installing the server in the rack" on page 69

"Switching on the server" on page 73

"Closing the rack door" on page 74

"Verifying system information backup / restore" on page 83

"Verifying the system time settings" on page 90

15.10 Replacing the system board

Field Replaceable Units (FRU)

Additional task duration for OS and FW Flash: 10 minutes

Average task duration: 40 minutes

Note on system information backup / restore

The front panel board contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing data.

To avoid the loss of non-default settings when replacing the system board, a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID

EPROM. After replacing the system board the backup data is restored from the front panel board to the new system board.

CAUTION!

For that reason the front panel board and system board must not be replaced simultaneously! In this case, restoring the system configuration data on the system board would fail.

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Note on network settings recovery

Ensure to note down your current network settings before replacing a network controller or the system board.

Note on TPM

The system board can be equipped with an optional TPM (Trusted

Platform Module). This module enables third party programs to store key information (e. g. drive encryption using Windows Bitlocker Drive

Encryption).

If the customer is using TPM functionality, the TPM has to be removed from the defective system board and connected to the new system

board. For a detailed description, please refer to section "Removing the

TPM" on page 344 and section

"Installing the TPM" on page 337

The TPM is activated in the system BIOS.

CAUTION!

– Before replacing the system board, ask the customer whether TPM functionality is used.

– If the customer is using TPM functionality, remove the TPM from the old system board and install it on the new system board.

Advise your contact persons that they must provide you with TPM backup copies. For security reasons, the TPM must be restored / resaved by the customer. After installing a new system board the TPM must be enabled. You may not clear the TPM data.

If the contact persons DO NOT have a backup copy available, inform them that replacing the TPM board will cause to lose all data.

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15.10.1 Required tools

●

Preliminary and concluding steps: Phillips PH2 / (+) No. 2 screw driver

Replacing the system board:

– Magnifying glass (for inspecting socket cover springs)

If a TPM is installed:

– Bit screw driver

– TPM bit insert (*)

– Thin slotted screw driver (2 x 0.4 mm) (*)

(*) For the Japanese market:

– Dedicated TPM screw driver (CWZ8291A)

– TPM module fixing tool (S26361-F3552-L909)

If a UFM is installed:

– Phillips PH1 / (+) No. 1 screw driver

15.10.2 Preliminary steps

Perform the following procedures:

"Opening the rack door" on page 55

"Locating the defective server" on page 51

If applicable, ensure to note down your current network settings in the operating system.

"Disabling SVOM boot watchdog functionality" on page 76

"Disabling BitLocker functionality" on page 75

"Shutting down the server" on page 55

Disconnect all external cables.

"Extending/removing the server from the rack" on page 56

"Opening the server" on page 59

"Removing the air duct" on page 63

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Remove all memory modules, see section "Removing a memory module" on page 247 .

Before removing the memory modules, take a note on the installation slot number for each memory module. Make sure that you reinstall the memory modules in the slot they were located before the replacement.

Remove all heat sinks, see section

"Removing the heat sink" on page 265 .

Remove all expansion cards, see section

"Expansion cards and riser cards" on page 170 .

Before removing the expansion cards, take a note on the installation slot number for each card. Make sure that you reinstall the card in the slot it was located before the replacement.

"Removing the front LAN card" on page 303

(if applicable)

"Removing the UFM" on page 342

(if applicable)

Remove the UFM spacer from the defective system board and fasten it with the UFM screw to the UFM board.

"Removing the defective SCU key" on page 355

(if applicable)

Remove all fan modules, see section "Removing the defective fan module" on page 148 .

Check if all fan modules are uniquely identified so that you can reinsert them into their original bays.

15.10.3 Removing the defective system board

Disconnect all cables from the system board:

– Two power cables of power supply

– Front panel cable

– Power cable for HDD backplane

– SATA cables for HDD backplane (if applicable)

– SATA cable for ODD (if applicable)

– Front VGA cable (if applicable)

– OOB cable (if applicable)

For the cable plan see section "Cabling" on page 370 .

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Figure 233: Removing the fan cage

Remove the four screws (1).

Push the fan cage somewhat in direction of the arrow (2) to disengage the hooks (see close-up).

Remove the fan cage upward (3).

Figure 234: Removing the distance holder

Remove the distance holder from the system board (see circle).

362 Upgrade and Maintenance Manual RX200

System board and components

Figure 235: Position of the screws

Remove the nine screws from the system board.

RX200 S7 Upgrade and Maintenance Manual 363

System board and components

Figure 236: Removing the system board

Use both hands to lift the system board carefully out of the chassis in a slight angle. Thereby you pull the connectors out of the connector panel.

CAUTION!

Always take the system board with both hands!

Never lift the system board one-sided or at a heat sink, because the solder connections between the socket and the system board come under tension and increase the risk of damage and malfunction!

Don’t damage the EMI springs which are essential to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures.

Place the removed and the new system board on an antistatic surface.

Remove the TPM as described in section

"Removing the TPM" on page 344

364 Upgrade and Maintenance Manual RX200

System board and components

Remove the processor as described in section

"Removing the defective processor" on page 266

Remove the protective plastic cover from the processor socket of the new system board and fit it onto the socket of the defective system board which will be sent back to spares.

Returned system boards without this cover probably have to be scrapped.

15.10.4 Installing the new system board

Install the processor as described in section

"Installing the new processor" on page 270 ).

Check the settings on the new system board (see section "Settings system board" on page 394 ).

Insert the system board by holding it at a slight angle. Slide the connectors into the connector panel (see figure

236 on page 364

Lower the system board carefully into the chassis.

Adjust the system board. If necessary adjust the position of the system board with a gentle twisting motion.

When the system board is in the right position, the centre rings engage with the holes indicated.

Fasten the system board with the nine screws (see figure 235 on page 363 ).

Install the distance holder (see figure

234 on page 362 ).

RX200 S7 Upgrade and Maintenance Manual 365

System board and components

Figure 237: Installing the fan cage

Insert the fan cage (1).

Push the fan cage somewhat in direction of the arrow (2) to engage the hooks (see close-up).

Fasten fan cage with the four screws (3).

Reconnect all cables to the system board:

– Two power cables of power supply

– Front panel cable

– Power cable for HDD backplane

– SATA cables for HDD backplane (if applicable)

– SATA cable for ODD (if applicable)

– Front VGA cable (if applicable)

– OOB cable (if applicable)

For the cable plan see section

"Cabling" on page 370

366 Upgrade and Maintenance Manual RX200

System board and components

15.10.5 Concluding steps

Perform the following procedures:

"Installing the new SCU key" on page 355

(if applicable)

"Installing the TPM" on page 337

(if applicable)

"Installing the UFM" on page 334

(if applicable)

Install all fan modules, see section "Installing the new fan module" on page 148 .

Make sure that you reinstall each fan module in the bay it was located before the replacement.

Install all memory modules, see section

"Installing a memory module" on page 244 .

Make sure that you reinstall each memory module in the slot it was located before the replacement.

Install all heat sinks, see section

"Installing the heat sink" on page 275

"Installing the front LAN card" on page 300

(if applicable)

Install all expansion cards see section "Expansion cards and riser cards" on page 170 .

Make sure that you reinstall each card in the slots it was located before the replacement.

"Installing the air duct" on page 63

"Closing the server" on page 67

"Installing the server in the rack" on page 69

Connect all external cables.

"Updating the system board BIOS and iRMC" on page 81

If applicable, activate TPM functionality in the system BIOS under Security >

TPM (Security Chip) Setting > Security Chip. For more information, refer to the

"System Board D3032 BIOS Setup Utility" reference manual.

"Verifying system information backup / restore" on page 83

"Verifying the system time settings" on page 90

"Looking up changed MAC / WWN addresses" on page 95

RX200 S7 Upgrade and Maintenance Manual 367

System board and components

"Updating the NIC configuration file in a Linux environment" on page 92

"Enabling SVOM boot watchdog functionality" on page 88

"Switching on the server" on page 73

"Enabling BitLocker functionality" on page 94

If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard).

Configuration of network settings should be performed by the customer. For further information, please refer to section

"Note on network settings recovery" on page 359

If applicable, restore LAN teaming configurations as described in section

"After replacing the system board" on page 98

"Closing the rack door" on page 74

368 Upgrade and Maintenance Manual RX200

16 Cables

16.1 Overview cables

No. Part number

1 A3C40137879

A3C40137878 or

A3C40144322 (flat cable)

A3C40140463

A3C40143425

A3C40137880

A3C40137881

Description

Front I/O cable

Mini SAS

From - to

System board to front panel

System board to backplane or SAS controller to backplane

System board to backplane OOB cable

Mini SAS SAS controller to 8x backplane

System board to backplane HDD POWER

CABLE

SATA ODD CABLE System board and 4x BPL to ODD (cage)

T26139-Y3994-V101 VGA cable

T26139-Y3987-V2

T26139-Y3987-V3 iBBU cable

(550 mm)

System board to front VGA

iBBU to Wasat iBBU cable (16 cm) iBBU to RAID card D2616 9

T26139-Y4032-V3

T26139-Y4032-V2

FBU cable (17 cm) FBU to RAID card D3116

FBU cable (47 cm) FBU to Procyon-U controller

Com port System board to slot 12 S26361-F3120-V3

A3C40071727

13 T26139-Y4015-V101 NCSI cable System board to modular

LAN controller D2755

14 T26139-Y4025-V1 Front LAN Cable LAN module to front LAN

RX200 S7 Upgrade and Maintenance Manual 369

Cables

16.2 Cabling

PSU 1

PSU 2

Front panel

Figure 238: Basic cabling

PSU 1

PSU 2

B 14

Front panel

Front

VGA/LAN

Figure 239: Basic cabling + Front VGA/LAN

370 Upgrade and Maintenance Manual RX200

PSU 1

PSU 2

Front panel

ODD

Cables

Figure 240: Basic cabling + ODD + 4xHDD (onboard)

PSU 1

PSU 2

RAID card

D2616

Front panel

ODD

Figure 241: Basic cabling + ODD + 4xHDD + RAID card D2616

RX200 S7 Upgrade and Maintenance Manual 371

Cables

PSU 1

PSU 2

RAID card

D2616

9 iBBU

Front panel

ODD

Figure 242: Basic cabling + ODD + 4xHDD + RAID card D2616+ iBBU

PSU 1

PSU 2

RAID card

D2616

9 iBBU

Front panel

Figure 243: Basic cabling + 8xHDD + RAID card D2616 + iBBU

372 Upgrade and Maintenance Manual RX200

PSU 1

PSU 2

Wasat

RAID card

D2616

8 iBBU

Front panel

Cables

Figure 244: Basic cabling + 8xHDD + RAID card D2616 +Wasat + iBBU

PSU 1

PSU 2

RAID card

D3116

10 FBU

Front panel

Figure 245: Basic cabling + 8xHDD + RAID card D3116 + FBU

RX200 S7 Upgrade and Maintenance Manual 373

Cables

PSU 1

PSU 2

Procyon-U

RAID card

D3116

11 FBU

Front panel

Figure 246: Basic cabling + 8xHDD + RAID card D3116 + Procyon-U + FBU

PSU 1

PSU 2

RAID card

D3116

11 FBU

Front panel

Procyon-U

Figure 247: Basic cabling + Procyon-U in slot 2

374 Upgrade and Maintenance Manual RX200

Cables

PSU 1

PSU 2

RAID card

D3116

11 FBU

Front panel

Procyon-U

-D2755

Figure 248: Basic cabling + ODD + 8xHDD + RAID card D3116 + Procyon-U + FBU + D2755

RX200 S7 Upgrade and Maintenance Manual 375

Cables

376 Upgrade and Maintenance Manual RX200

17 Appendix

17.1 Mechanical overview

17.1.1 Front side

Figure 249: Front side 4x 2.5-inch HDDs

Pos. Component

4x 2.5-inch hard disk drives / dummy modules

Front VGA/LAN module (option)

ID card

ODD (option) / dummy cover

Front panel and indicators

Figure 250: Front side 8x 2.5-inch HDDs

Pos. Component

1 8x 2.5-inch hard disk drives / dummy modules

Front VGA/LAN module

ID card

Front panel and indicators

RX200 S7 Upgrade and Maintenance Manual 377

Appendix

17.1.2 Rear side

Figure 251: Rear side

Pos. Component

Up to 2 power supply modules / dummy cover

PCIe slot 3

PCIe slot 2 (option)

PCIe slot 1

Connectors and indicators

PCIe slot 4 is located inside the housing.

378 Upgrade and Maintenance Manual RX200

17.1.3 Top view

Appendix

Figure 252: Top view 4x 2.5-inch HDDs

Pos. Component

Up to 2 power supply modules

Riser module 1

Riser module 2

Riser module 3

CPU 1

Main memory CPU 1

CPU 2

Main memory CPU 2

Fan modules

10 4x 2.5-inch hard disk drives / dummy modules

11 Top side: front VGA/LAN module (option)

Bottom side: ODD (option) / dummy cover

RX200 S7 Upgrade and Maintenance Manual 379

Appendix

Figure 253: Top view 8x 2.5-inch HDDs

Pos. Component

Up to 2 power supply modules

Riser module 1

Riser module 2

Riser module 3

CPU 1

Main memory CPU 1

CPU 2

Main memory CPU 2

Fan modules

10 8x 2.5-inch hard disk drives / dummy modules

11 Top side: front VGA/LAN module (option)

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Appendix

17.2 Connectors and indicators

17.2.1 System board

2 3 4 5

Shared

LAN

LAN 2

Management

LAN

CTRL

Slot riser card / slot 2 and 3 iRMC

VGA

Slot 3

Slot 2

Slot riser card / slot 1

USB 1

USB 2

USB 3 SERIAL 1 TPM

NC-SI

CPU 1 DIMM 1C

CPU 1 DIMM 2C

CPU 1 DIMM 3C

CPU 1 DIMM 1D

CPU 1 DIMM 2D

CPU 1 DIMM 3D

UFM

Front

VGA

CN101

SKU Key

PWR 2

PCH

Slot riser card / slot 4

CPU 2 DIMM 1E

CPU 2 DIMM 2E

CPU 2 DIMM 3E

CPU 2 DIMM 1F

CPU 2 DIMM 2F

CPU 2 DIMM 3F

PWR 1

Front

Panel

SATA 1

SAS 1

PWR

Front LAN M

SMB

SAS

FAN 11/12 SYS

CPU 2

FAN 9/10 SYS

FAN 7/8 SYS

;

CPU 1

CPU 1 DIMM 3B

CPU 1 DIMM 2B

CPU 1 DIMM 1B

CPU 1 DIMM 3A

CPU 1 DIMM 2A

CPU 1 DIMM 1A

FAN 5/6 SYS

CPU 2 DIMM 3H

CPU 2 DIMM 2H

CPU 2 DIMM 1H

CPU 2 DIMM 3G

CPU 2 DIMM 2G

CPU 2 DIMM 1G

INDICATE

CSS

Battery

FAN 3/4 SYS

FAN 1/2 SYS

B A A

Figure 254: Internal connectors of the system board D3032

RX200 S7 Upgrade and Maintenance Manual 381

Appendix

No. Print

1 SKU Key

2 FRONT VGA

UFM

PWR 2

PWR 1

Description

Connector for SCU key

Connector for optional front VGA

Connector for optional USB Flash Module (UFM)

C connector for PSU

Power supply connector 12V

Front Panel

SATA 1

Front panel connector

SATA HDD connector

FAN 11/12 SYS Power connector for system fans 11 and 12

SAS 1

10 BP PWR

SATA connector for optical drive

Power connector for SAS/SATA backplane

11 FRONT LAN M Connector for optional front LAN card

12 SAS SMB LED signaling connector for SAS/SATA backplane

13 FAN 9/10 SYS Power connector for system fans 9 and 10

14 FAN 7/8 SYS Power connector for system fans 7 and 8

15 FAN 5/6 SYS

16 FAN 3/4 SYS

17 FAN 1/2 SYS

18 NC-SI

19 TPM

20 SERIAL 1

Power connector for system fans 5 and 6

Power connector for system fans 3 and 4

Power connector for system fans 1 and 2

Connector for NCSI cable

Connector for optional TPM

Connector for optional serial interface

382 Upgrade and Maintenance Manual RX200

Appendix

Shared

LAN

LAN 2

Management

LAN

VGA

LAN

CTRL

Slot riser card / slot 2 and 3 iRMC

NC-SI

Slot 3

Slot 2

Slot riser card / slot 1

USB 1

USB 2

USB 3 SERIAL 1 TPM

CPU 1 DIMM 1C

CPU 1 DIMM 2C

CPU 1 DIMM 3C

CPU 1 DIMM 1D

CPU 1 DIMM 2D

CPU 1 DIMM 3D

CPU 1

UFM

Front

VGA

CN101

SKU Key

PWR 2

PWR 1

PCH

Slot riser card / slot 4

CPU 2 DIMM 1E

CPU 2 DIMM 2E

CPU 2 DIMM 3E

CPU 2 DIMM 1F

CPU 2 DIMM 2F

CPU 2 DIMM 3F

Front

Panel

SATA 1

FAN 11/12 SYS

SAS 1

PWR

Front LAN M

SMB

SAS

CPU 1 DIMM 3B

CPU 1 DIMM 2B

CPU 1 DIMM 1B

CPU 1 DIMM 3A

CPU 1 DIMM 2A

CPU 1 DIMM 1A

FAN 9/10 SYS

CPU 2

FAN 7/8 SYS

FAN 5/6 SYS

CPU 2 DIMM 3H

CPU 2 DIMM 2H

CPU 2 DIMM 1H

CPU 2 DIMM 3G

CPU 2 DIMM 2G

CPU 2 DIMM 1G

INDICATE

CSS

Battery

FAN 3/4 SYS

FAN 1/2 SYS

Figure 255: Indicators on the system board and CSS indicate button

No.

Description

1 Indicate CSS button

LEDs A, B and C are visible from outside on the rear of the server. All the other

LEDs are only visible, if the cover of the server has been opened.

If the server has been powered off (power plugs disconnected) it is possible to indicate the failure states of fans, memory modules, controllers, battery and

CPU by pressing the indicate CSS button.

RX200 S7 Upgrade and Maintenance Manual 383

Appendix

The LEDs have the following meaning:

LED Indicator

A - Identification blue on server is identified via the ServerView

Operations Manager blue flashing local monitor off

B - CSS

(Customer Self

Service) off yellow on

Meaning no error (CSS component) indicates a prefailure (CSS component) yellow flashing indicates a failure (CSS component)

C - GEL

(Global Error

LED)

F - Controller off orange on no error (non CSS component) indicates a prefailure (non CSS component) orange flashing indicates a failure of a non CSS component.

Reasons for a failure may be:

– over temperature measured by one of the sensors

– sensor is defective

– CPU error

– software detected an error off PCI card okay

G - CPU

H - Memory module

I - iRMC

K - Fans

L - Battery orange on off orange on off orange on

PCI card failure (PCI card installed on riser card)

CPU okay

CPU failure memory module running memory module failure off iRMC S3 inactive green flashing iRMC S3 okay off fan running orange on off orange on fan failure battery running battery failure

384 Upgrade and Maintenance Manual RX200

Appendix

17.2.2 Connector panel

Figure 256: Connector panel

No. Description

1 Shared LAN connector (for WOL/PXE/iSCSI function)

2 Standard LAN connector

3 Management LAN connector (for iRMC S3 server management function)

4 Global error indicator (orange), CSS indicator (yellow), ID indicator

(blue); (description see preceding section)

5 Video connector (VGA)

6 3x USB connectors

RX200 S7 Upgrade and Maintenance Manual 385

Appendix

17.2.3 LAN connectors

Figure 257: LAN LEDs on the connector panel

LED Indicator

1 LAN speed

2 LAN link/transfer

Description

Steady yellow signal in the event of a LAN transfer rate of 1 Gbit/s

Steady green signal in the event of a LAN transfer rate of 100 Mbit/s.

Remains dark in the event of a LAN transfer rate of

10 Mbit/s.

Steady green signal when a LAN connection exists.

Remains dark when no LAN connection exists.

Flashes green when LAN transfer takes place.

386 Upgrade and Maintenance Manual RX200

Appendix

17.2.4 Front panel

Figure 258: Controls and indicators on the front panel

1 HDD/SSD error indicator 9 Global Error indicator

2 PSU error indicator 10 HDD/SSD activity indicator

3 Temperature error indicator 11 Power-on indicator

4 CPU error indicator 12 On/Off button

5 Memory error indicator

6 Fan error indicator

7 ID indicator

8 CSS indicator

13 NMI button

14 Reset button

15 ID button

RX200 S7 Upgrade and Maintenance Manual 387

Appendix

17.2.4.1 Control elements

On/Off button

When the system is switched off, it can be switched on again by pressing the On/Off button.

When the system is operating, pressing the On/Off button will switch off the system.

CAUTION!

Risk of loss of data!

The On/Off button does not disconnect the server from the mains voltage. To disconnect from the mains completely, remove the power plug(s).

NMI NMI button

CAUTION!

Do not press! Risk of loss of data! The NMI button may only be used by service personnel.

RST Reset button

Pressing the reset button reboots the system.

CAUTION!

Risk of loss of data!

ID ID button

ID LED lights up (blue) on the front and on the rear of the server when the ID button is pressed. Both ID indicators are synchronized.

388 Upgrade and Maintenance Manual RX200

Appendix

17.2.4.2 Indicators on the front panel

Power-on indicator (three colors)

Lights orange when the server is switched off but mains voltage is present.

Lights up yellow during power up delay.

If the server is switched off and then immediately switched on again, a server is only restarted after a power up delay.

This prevents a current overload, for example.

You can set the power up delay (in seconds) in the

BIOS-setup in the Server Menu menu with Power Cycle Delay.

Lights up green when the server is switched ON.

Flashes green if the server has been switched on and is in standby mode or if the server is in a sleep state.

Hard disk activity indicator (green)

Flashes green when an internal hard disk drive is being accessed.

Global Error indicator (orange)

– Lights up orange if a prefailure event has been detected that requires (precautionary) service intervention.

– Flashes orange if an error was detected that requires service intervention.

– Does not light up if there is no critical event.

If the event is still acute after a power failure, the indicator is activated after the restart.

The indicator also lights up in standby mode.

You can find more details on the indicated errors in the System

Event Log (SEL), in the ServerView Operations Manager or via the iRMC S3's Web interface.

RX200 S7 Upgrade and Maintenance Manual 389

Appendix

CSS

CSS indicator (yellow)

– Lights up yellow if a prefailure event was detected for a CSS component that you can fix yourself (for reasons of precaution) with the CSS concept.

– Flashes yellow if an error was detected that you can fix yourself with the CSS concept.

– Does not light up when the system is OK.

If the event is still acute after a power failure, the indicator is activated after the restart.

The indicator also lights up in standby mode.

ID indicator (blue)

Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the button again.

The ID indicator can also be activated via the ServerView

Operations Manager and the iRMC S3 Web interface and its status reported to the ServerView Operations Manager and the iRMC S3.

17.2.5 Optical drives

Figure 259: Indicator on optical drive

Optical drive activity indicator

Lights up green when the storage medium is being accessed.

390 Upgrade and Maintenance Manual RX200

17.2.6 HDD/SSD modules

Hard disk drive indicators

Appendix

햲 햳

Figure 260: Indicators on the 2.5-inch HDD module

1 HDD BUSY (green)

– Lights up: HDD in active phase

– Does not light: HDD inactive (drive inactive)

2 HDD FAULT (orange)

(in conjunction with a RAID controller)

– Does not light: no HDD error

– Lights up: HDD Faulty or Rebuild Stopped (drive defective, needs replacing, a rebuild process was stopped or the HDD module is not correctly inserted)

– Slow flashing: HDD Rebuild (the data is being restored after changing a drive)

– Fast flashing: HDD Identify

– Four fast blinks/pause: HDD Predicted Fault

– Two fast flashes/pause: HDD Hot Spare (Hot spare drive active. The corresponding drive has failed).

RX200 S7 Upgrade and Maintenance Manual 391

Appendix

Solid state disk indicators

Figure 261: Indicators on the SSD modules

1 LED green

BUSY

2 LED orange

– Lights up: SSD in active phase

– Does not light: SSD inactive (drive inactive)

FAULT (orange)

(in conjunction with a RAID controller)

– Does not light: no error

– Lights up: Faulty or Rebuild Stopped (drive defective/needs replacing, a rebuild process was stopped or the module is not correctly inserted)

– Slow flashing: Rebuild (the data is being restored after changing a drive)

– Fast flashing: Identify

392 Upgrade and Maintenance Manual RX200

17.2.7 Power supply modules

Appendix

0

Figure 262: Indicator on the power supply module

1 Indicator on the hot-plug power supply module (two colors)

800 W power supply module:

Flashes green when the server is switched off, but mains voltage is present (standby mode).

Lights up green when the server is switched on and functioning properly.

Flashes orange when a predictable error has been detected, but the power supply unit is still running.

Lights up orange if no mains voltage is present or the power supply unit has failed.

450 W power supply module:

Flashes green when the server is switched off, but mains voltage is present (standby mode).

Lights up green when the server is switched on and functioning properly.

Lights up orange in case of OCP/OVP or when the fan of the power supply unit has failed.

RX200 S7 Upgrade and Maintenance Manual 393

Appendix

17.3 Settings system board

17.3.1 Jumper

UFM

Front

VGA

CN101

SKU Key

PWR 2

PWR 1

PCH

Slot riser card / slot 4

CPU 2 DIMM 1E

CPU 2 DIMM 2E

CPU 2 DIMM 3E

CPU 2 DIMM 1F

CPU 2 DIMM 2F

CPU 2 DIMM 3F

Front

Panel

SATA 1

FAN 11/12 SYS

SAS 1

PWR

Front LAN M

SMB

SAS

Shared

LAN

LAN 2

Management

LAN

CTRL

Slot riser card / slot 2 and 3 iRMC

VGA

Slot 3

Slot 2

Slot riser card / slot 1

USB 1

USB 2

USB 3 SERIAL 1 TPM

NC-SI

CPU 1 DIMM 1C

CPU 1 DIMM 2C

CPU 1 DIMM 3C

CPU 1 DIMM 1D

CPU 1 DIMM 2D

CPU 1 DIMM 3D

CPU 1

CPU 2

CPU 1 DIMM 3B

CPU 1 DIMM 2B

CPU 1 DIMM 1B

CPU 1 DIMM 3A

CPU 1 DIMM 2A

CPU 1 DIMM 1A

Jumper settings

Jumper Description

CN101

Password Skip/

Recovery BIOS

J9 CMOS Clear

Setting

Default

Password Skip

1 enabled

Clear CMOS

Recovery BIOS

1 enabled

FAN 7/8 SYS

FAN 9/10 SYS

FAN 5/6 SYS

CPU 2 DIMM 3H

CPU 2 DIMM 2H

CPU 2 DIMM 1H

CPU 2 DIMM 3G

CPU 2 DIMM 2G

CPU 2 DIMM 1G

INDICATE

CSS

Battery

FAN 3/4 SYS

FAN 1/2 SYS

Figure 263: Jumper

394 Upgrade and Maintenance Manual RX200

Appendix

17.4 Minimum startup configuration

Field Replaceable Units (FRU)

If the server does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component.

The minimum startup configuration consists of the following components and cables:

Component

System board

CPU with CPU heat sink

1 memory module

Front panel module

Power supply unit

Notes no TPM, UFM or expansion cards installed installed in socket CPU 1 installed in slot DIMM 1A installed in bay 1

Table 6: Minimum startup configuration - components

Cable

Front panel cable

Power cable

Notes

Table 7: Minimum startup configuration - cables

Shut down the server as described in section

"Shutting down the server" on page 55 .

Remove the power cord from the cable clamp and disconnect it from the system.

Take the system down to its minimum startup configuration.

Reconnect the power cord to the power supply unit and secure it with a cable clamp.

Connect a keyboard, mouse and display to the server.

RX200 S7 Upgrade and Maintenance Manual 395

Appendix

Switch on the server as described in section

"Switching on the server" on page 73

CAUTION!

Since the fan module is not included in the minimum startup configuration, the server must be shut down immediately after the diagnostic process is complete (POST phase has been passed).

The minimum startup configuration must be used exclusively for diagnostic purposes by maintenance personnel, never in daily operation!

396 Upgrade and Maintenance Manual RX200

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