COLOR LASERJET ENTERPRISE M775 MFP PRINTER SERIES

COLOR LASERJET ENTERPRISE M775 MFP PRINTER SERIES
COLOR LASERJET ENTERPRISE M775 MFP PRINTER SERIES Firmware Readme
Product Name(s): HP Color LaserJet M775dn • HP Color LaserJet M775f • HP Color
LaserJet M775z • HP Color LaserJet M775z+ •
Model Number(s): CC522A • CC523A • CC524A • CF304A
This document contains information for the firmware revision number:
Firmware Datecode: 20140129
Firmware Revision: 2302600_430615
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.2
Description
-- What is included in the Firmware bundle?
-- Who needs this firmware?
-- Determining the current version level of your firmware
Enhancements and Fixes provided with this firmware revision
Enhancements and Fixes provided with the previous revision(s)
Installation Instructions
-- Additional Information to know
-- Using the Embedded Web Server
-- Using the Walk up USB port
-- Web Jetadmin
FutureSmart Level Switching Procedures
-- Embedded Web Server (EWS)
-- Device Control Panel
-- Web JetAdmin
System Requirements
Technical Assistance
Customer Support
Internet
Additional Information
Legal Statements
-- Trademark Notices
-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)
-- License and Copyright
Description
This Readme file provides specific installation instructions and other information you
should know before you perform a firmware update for your HP LaserJet Series printer or
MFP. Installation instructions are provided for Single and Multiple Printer Updates.
This document provides specific update, installation and troubleshooting information. For
additional information on the device features, refer to the online user guide found on the
Windows Printing System Installer CD-ROM that came with your printer or at hp.com.
What is included in a Firmware bundle?
The HP LaserJet printer firmware update file available from the hp web site contains
firmware for the printer, embedded JetDirect (if applicable), HP paper handling
accessories used with the device in one convenient download file. When the Remote
Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine
and all connected accessories are upgraded.
Who needs this firmware?
Similar to Hewlett Packard providing improved software for your HP LaserJet Printer or
MFP, Hewlett Packard provides firmware updates for your printer periodically through its
supported lifecycle. A firmware update may be necessary if it is determined that you may
benefit from the resolution of any issue that is documented below. These updates are
available on the HP support web site.
Determining the current version level of your firmware
To determine the current level of firmware installed on the device:
Go to the printer’s or MFP’s control panel.
1. Go to the printer’s control panel.
2. Scroll down and select the Administration application.
3. Select the Reports menu.
4. Select the Configuration/Status Pages menu.
5. Select the Configuration Page option.
6. Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:
Firmware Datecode: 20121009
Firmware Revision: 2201000_231082
IMPORTANT NOTE:
This firmware file requires an interactive update method. You CANNOT update these
Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this
device.
Enhancements and Fixes provided with this Firmware
revision
The following new functionality or fixes are FutureSmart Level 3 only features and are
provided by this firmware release:
Firmware Datecode: 20140129
Firmware Revision: 2302600_430615
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.2
ENHANCEMENT:
Base:
 New setting to configure job timeout for "Permanent Jobs" for Job Retention.
Digital Sending:
 No New Updates
Analog Fax:
 No New Updates
Security/Authentication:
 No New Updates
Embedded JetDirect:
 No New Updates
FIXES:
Base:
 No New Updates
Digital Sending:
 No New Updates
Analog Fax:
 No New Updates
Security/Authentication:
 No New Updates
Embedded JetDirect:
 No New Updates
The following new functionality or fixes are FutureSmart Level 2 and 3 features and are
provided by this firmware release:
Firmware Datecode: 20140129
Firmware Revision: 2302600_430615
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2.2
ENHANCEMENT:
Security/Authentication:
 No New Updates
Base:
 Added the ability to allow an administrator to change the Service PIN on their
device
Digital Sending:
Added the option to configure the device to actively prompt users for the job
Notification Settings once they hit the start button but prior to initiating the scan
 Control Panel changes to support configuration of Furigana field when adding or
editing an address book entry and changes in the Address Book Details screen to
display the Furigana data.

Analog Fax:
 Added the ability to configure default notification behavior for all applications to
"Print" notification on job failure and to include.
 Added the ability to select, edit, import, export and search a list of 1000 Fax
Speed Dial where each Speed Dial supports a list of 210 destinations
Embedded JetDirect:
 No New Updates
FIXES:
Security/Authentication:
 No New Updates
Base:
 May fail to wake from sleep when device is setup to wake (turn on) on a wake
schedule.
 You may see “Invalid USB device is attached. Please remove it” when using
certain USB Card Readers.
 You may see a 49.4A.04 error when printing certain PDF files.
 You may see an extra blank page printed after sending raw PCL code to the
printer.
 When stapling is requested within the print driver you may see the first page
separated from the remaining job which is stapled.
 The EWS exported view of the Job Log does not match what is on screen.
 Job Status menu is not able to be locked down in the Security/Access Control
Digital Sending:
 No New Updates
Analog Fax:
 You may see a 49.38.07 error on the control panel with Fax Archiving ON.
 The process of Importing Speed Dials is slow and increases exponentially with the
number of records imported.
 You may see “No Fax Detected(17)” more often with certain environments.
 Deleting All Fax Speed Dials within the EWS may take more than an hour.
 Fax Quick Set configuration is not possible through the EWS.
Embedded JetDirect:
 No New Updates
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
Firmware Datecode: 20140129
HP C LJ M775 Series
Firmware Revision: 2302600_430615
Embedded JetDirect:
JDI23230004
DC Controller:
0.23
CPB
2.141k
SCB
xxxxFA1403AR 1.0
HCI Tray Version
0.103
Optional Tray Version
3.103
Stapler Stacker
MT01.25
Fax
Ver10.7
HP Fleet Release Designation
FutureSmart Bundle Version 3.2.2
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS
FIRMWARE REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE
INCLUDED WITHIN THE MOST CURRENT REVISIONS
The following new functionality or fixes are FutureSmart Level 3 only features and are
provided by this firmware release:
Firmware Datecode: 20131122
Firmware Revision: 2302243_421975
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2
ENHANCEMENT:
Base:
 An image preview of a Stored Job will be provided on the control panel before
printing the Stored Job.
Digital Sending:
 No New Updates
Analog Fax:
 No New Updates
Security/Authentication:
 No New Updates
Embedded JetDirect:
 Added support for NFC and Tap to Print
FIXES:
Base:
 No New Updates
Digital Sending:
 No New Updates
Analog Fax:
 No New Updates
Security/Authentication:
 No New Updates
Embedded JetDirect:
 No New Updates
The following new functionality or fixes are FutureSmart Level 2 and 3 features and are
provided by this firmware release:
Firmware Datecode: 20131122
Firmware Revision: 2302243_421975
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 3.2
ENHANCEMENT:
Security/Authentication:
 Job Data encryption using AES-256 has been added on devices with Solid State
mass storage (SSD). The default is AES-128.
 Secure storage of all externally exposed passwords has been updated to industry
standard SHA-256 hashing and AES-256 encryption.
Base:
 The ability to display a custom display message when the device is inactive has
been added.
 The Generate Debug Data feature is now available in the products Embedded
Web Server.
 The maximum number of Stored Jobs has been increased to 300 to be compatible
with the older Legacy devices.
 A Partial Clean can now be initiated from the products Embedded Web Server.
 Added additional SNMP values to conform to the Standard Printer and Host
Resource MIBs.
 Time zones for Russia have been changed to reflect the time zones used in this
country.
 This feature will help reveal dust and streaks when using the ADF by turning on
and moving the scanner lamp.
 The Optimize speed energy usage values were provided so Web Jet Admin can
configure these values.
 Error messages and codes have been improved
 The "Resend Upgrade" message will appear on the device if no firmware is on
Backup/Repository partition.
 A reduction in the firmware bdl file sizes has been provided in this release. For
some products this can be as high as a 50% reduction in size.
 This firmware release provides the ability to switch FutureSmart levels. It is only
supported on device that ship with FutureSmart Level 2. Documentation is
available on www.hp.com to learn more about this feature. Steps to perform the
level switching are provided in this readme file.
Digital Sending:
 Support for Furigana characters in the address book is added in this release
 It is now possible to include a single LDAP attribute in a custom folder path for
Save to Network Folder
 Support for import/export address book folder information is added in this
release. This provides backward compatibility with legacy LaserJet products
 Importing and Exporting of Custom Address Books is now supported.
 The OCR language can now be configured in quick sets
 This release adds information to allow more complete DSS 5 job logs
Analog Fax:
 Fax send and receive settings can now be configured separately. For example
received faxes can use embedded analog fax and sent faxes can use LAN Fax
Embedded JetDirect:
 Scan to email does not use TLS
 Now able to enable/disable wireless direct print through a web service call
FIXES:
Security/Authentication:
 In the Embedded Web Serve when setting/clearing the admin password using the
wizard (Networking>Settings>Wizard), the changes do not show up under the
admin password under Security>General.
 An unexpected error may occur when importing an email signing certificate
 A SSL certification may fail
 Memory leak can be seen when SSL fails a connection
Base:
 You may see the device power cycles during a pull print process.
 When using AirPrint the printer may drop out of the available printer list.
 An ePrint document sent to the printer will always prompt to load paper despite the
correct paper size being available in other Trays
 Printer hangs when using Parallel to USB cable
 Encrypted job storage jobs (from driver settings) do not delete after power cycle
 Color usage control via group permissions may not work correctly
 e-Print not be able to communicate with HPePrintCenter.com, Registration process
timeout. Please try again.
 "The issue occurs when you press the copy button on the UI. A ""Status"" pop-up
occurs that informs the operator ‘To set up next job, touch ""OK""’ . At the
bottom of this screen there are 3 buttons, with the middle one as the ""OK""
button.
 In the Spanish version it says ‘Para conf. sig. trabajo, toque ""OK""’ however on
the 3 buttons at the bottom of the screen there isn’t a button labeled OK. What
should be the OK button is labeled ‘Aceptar’"
 Device is displaying copy screen in the presence of a FIH device with no credits
and it does not change the credit state when a credit is added.
 First copy of 10 page Ledger job does not staple (first job after boot)
 A Stored Job image preview may be inverted when previewed.
 Copy and Fax icon may have a black circle outline on the homescreen.
 Image preview may have a blank gray area on the screen.
 If access doors on the device are opened during the boot process the device may
not allow printing or copying until the doors are opened or closed again.
 You may see a crash when importing an empty csv file.
 May not be able to enlarge an image more than 200%
 email address of printer is missing from Control Panel
 Device does not report a jam 31.13.13 when top cover is slightly open.
 An "Out of Space" message or a blank firmware revision string may be seen when
loading a firmware image after a attempt with a corrupted image.
 An intermittent 49.38.07 may occur when upgrading Firmware via WJA when
DSS is installed.
 You may see an engine crash while checking the status of the jobs in the Job
Status->job log
 When trying to scroll vertical within a text box with a control panel swipe causes
the whole screen to swipe.
 A 8 second delay may be seen with a Reverse DNS lookup request
 You may see a 41.3 unexpected paper size error when sending a print job with
the settings Any Size and a specific Media type.
 When logged into the Service Menu and clicking on various menu options the of
information box contents are out of sync.
 You may see a complete job not print when selecting to override the original
media type selected by the print driver.
 A 49.38.07 may be seen on the control panel when switching between
embedded and DSS send to email.
 A 49.2F.CC is seen on the control panel when performing a manual feed copy job
 Device may lose customer configured settings
 Device may randomly loose settings
Digital Sending:
 You may see errors with SMTP over SSL with some SMTP servers using port 465
 The selection to allow invalid email address formats may not properly
 It may be possible to save an invalid UNC path in a Send to Folder quick set
without getting a warning message
 The job log may indicate an invalid To: email address when the actual problem
was an invalid From: email address
 Email job notification for Send to Folder may contain an incorrect value for
ParentID
 A confusing warning message may appear when attempting to change the file
type when it is configured as Not User Editable
 Selecting Finish multiple times may result in multiple entries of SMTP servers
 When defining Send to Folder quick sets via DSS (does not apply to DSS 4.25) a
confusing error message may be displayed if a duplicate folder name is entered
 A Popup error message is appearing when Settings are not applying when
enabling Email via DSS.
 Send to network folder fails with "Specified Network Path Does Not Exist".
 Send to DFS would fail due to a BAD ACCESS response being handed back by
NetApp Filers as intermediate referral points during DFS referral resolution.
 Quickset job continues after selecting Job Cancel on Original Size selection
prompt and 1-1 or 2-2 (simplex or duplex) selection prompt.
 Address book - sort order is not based on Furigana field for Japanese contacts
 Address book entries without Furigana should are not listed first.
 You may see scan settings/original size textbox value is changing to Letter instead
of Any size.
 Pages already scanned may be missing after a 30.13.00 error occurs.
Analog Fax:
 Failed fax results in a 49.38.03 crash when Autosend is enabled
 If the Device Name is changed from the default setting the new Device Name may
not show correctly in Fax email notifications
 Biscom LANFax notification file may not be deleted when sending via DSS 5
 The Fax Accessory configuration page may incorrectly show Modem Status as
"Non-operational/Enabled"
 Fax notification for LAN/Internet Fax may be confusing when the job contains only
blank pages and Blank Page Suppression is enabled
 User Name may be missing from Fax email notification
 When a fax job is canceled from the Fax preview window the Preview button and
Resolution Description will be missing from the Fax home screen.
 The notification email for a LANFax job may incorrectly indicate a zero page scan
count
 With this release users may enter alphanumeric characters for blocked fax
numbers. Previously only numeric characters were allowed.
Embedded JetDirect:
 WJA cannot configure "Use Stateless DHCP when Manually Configured"
 TCP acknowledgements are delayed or not sent
 Wireless networking does not correctly attach to new Access Point with same SSID
(WPA)
 Print and other TCP connections may be interrupted by Auto-Off
 The counter Job-media-sheets is reported incorrectly
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
HP C LJ M775 Series
Embedded JetDirect:
DC Controller:
CPB
SCB
HCI Tray Version
Optional Tray Version
Stapler Stacker
Fax
HP Fleet Release Designation
Firmware Datecode: 20131122
Firmware Revision: 2302243_421975
JDI23200024
0.18
2.141h
xxxxFA1342AR 1.0
0.103
3.103
MT01.25
Ver10.4
FutureSmart Bundle Version 3.2
FIXES AND ENHANCEMENTS PROVIDED WITH PREVIOUS
FIRMWARE REVISIONS:
NOTE: ALL IMPROVEMENTS WITH PREVIOUS REVISIONS OF FIRMWARE ARE
INCLUDED WITHIN THE MOST CURRENT REVISIONS
The following new functionality or features are provided by this firmware release:
Datecode:
Firmware Datecode: 20130729
Firmware Revision: 2300333_378007
ENHANCEMENT:
Base:
 A new message has been added to inform a user that a MICR toner cartridge is
installed when the device is configured with FIH.
 Added the ability to run a scan diagnostics while in scan error state.
 SNMP page counters were added:
Object Name
OID
Description
PRINT-METER-EQUIVALENT-IMPRESSION-COUNT.1
1.1.16.1.44.1.1
A4/Equiv Mono Print Impression Count
PRINT-METER-EQUIVALENT-IMPRESSION-COUNT.2
1.1.16.1.44.1.2
A4/Equiv Mono Copy Impression Count
PRINT-METER-EQUIVALENT-IMPRESSION-COUNT.3
1.1.16.1.44.1.3
A4/Equiv Mono FAX Impression Count
PRINT-METER-EQUIVALENT-IMPRESSION-COLOR-COUNT.1


















1.1.16.1.44.2.1
A4/Equiv Color Print Impression Count
PRINT-METER-EQUIVALENT-IMPRESSION-COLOR-COUNT.2
1.1.16.1.44.2.2
PRINT-METER-EQUIVALENT-IMPRESSION-COLOR-COUNT.2
1.1.16.1.44.2.2
PRINT-METER-EQUIVALENT-IMPRESSION-COLOR-COUNT.1
1.1.16.1.44.2.1
A4/Equiv Color Print Impression Count
PRINT-METER-EQUIVALENT-IMPRESSION-COLOR-COUNT.2
1.1.16.1.44.2.2"
EU products will have lost the ability to disable sleep to meet Blue Angel
certification
Backup and Restore scheduling has be removed from the control panel to enhance
reliability and eliminate complexity.
A "Bin Full" message and a Jam message occurring at the same time could result
in a Bin Full message being displayed instead of a Jam message, even after the
bin was emptied.
WJA could not set the Time Zone in previous releases
The remote configuration password that can be set in the Embedded Web Server
is not being restored when Back Up and Restore is performed with a restore that
includes the Password.
Default "From:" address can now be specified for Email alerts and AutoSend
The Initial Settings icon can now be removed by remote management applications
Support Search Capability within Address Book
Prompt user for original size if the flatbed scanner cannot determine the size when
Auto Detect is set.
Enhancements to meet new Blue Angel and Energy Star requirements.
Added AirPrint 1.2 IPP Support
Added AirPrint 1.2 Bonjour Support
Auto Detect will be enabled for Flatbed scans when the original size is set to any
of the "Mixed" size options
Original Size settings of Mixed A4/A3 and Mixed Letter/Ledger are added for
Copy and Scan/Digital Send. These settings apply to originals fed from the ADF,
as does Mixed Letter/Legal
Added Book Mode which allows the device the ability to scan pages from a book
by using the scanner glass and aligning the spine of the book with the markings on
the edge of the scanner. The scanner will separate the left and right sides of a
book into separate pages.
Added 2 sided ID Scan which allows the device the ability to scan both sides of a
small document and place both images on one page.
An unregistered USB device can now be added before the solution is loaded
Added the ability to manually adjust the control panel Display Brightness.
Digital Sending:
 Username field in LANFax metadata can now be populated with the user's LDAP
Display Name
 When a digital send job is broken into multiple files, the naming convention was
Filename_1-3.ext, Filename_2-3.ext, Filename _3-3.ext. Oz firmware uses the
convention Filename_01_of_03.ext, Filename_02_of_03.ext,
Filename_03_of_03.ext. FutureSmart firmware now uses the same naming
convention that OZ firmware uses.
 The global setting of "Allow invalid email address formats" did not apply to many
EWS configuration items. With this release, the global setting apples to quick sets
as well as control panel input
Fax:
 Fax Archive now supports PDF and PDF/A file types in addition to MTIFF
 Added the ability to import OZ firmware address boots into a FutureSmart printer
Security/Authentication:
 Support for SHA-256 hashing introduced to meet regulatory requirements
including NIST Special Publication 800-131a requiring SHA-256 hashing for
digital signature generation.
Support for TLS 1.1 and TLS 1.2 protocol introduced. TLS 1.2 provides enhanced
security and support for SHA-256.
IMPORTANT NOTE: If TLS 1.0/SSL 3.0 is disabled, both the Client (web browser)
and Server (MFP) must enable support for TLS 1.2 or EWS communication will be
DISABLED. Most web browsers do NOT support TLS 1.2 by default.
IMPORTANT NOTE: No TLS 1.2 support for HP Web Jetadmin, HP Imaging &
Printing Security Center and HP Digital Sending Software until Fall 2013.
Disabling TLS 1.0/SSL3.0 will disable compatibility with these solutions.
IMPORTANT NOTE: SNMP version 3 support for AES-128 and SHA-1 introduced
in this firmware version. No HP Web Jetadmin support for SNMPv3 AES-128 and
SHA-1 until Fall 2013. Enabling these options will disable compatibility with HP
Web Jetadmin."
 The Printer Job Language (PJL) Device Access Command Enable/ Disable setting
determines if the device accepts PJL device management commands.
Clearing the checkbox disables PJL device management commands and provides
additional security by preventing unauthorized modification of device settings.
PJL Device Access can be disabled by WJA, EWS and IPSC (Imaging & Printing
Security Center).
 Firmware bundles digital signed using SHA-2 hashing algorithm to meet new
regulatory requirements in NIST Special Publication 800-131a.
 The DOMAIN field for MFP send to network folder quick sets configured to use the
credentials of users signing in at the device control panel is now able to be
configured through web services.
 SMIME Encrypted E-mail now uses FIPS-140 validated encryption libraries
 The smart card edge type can now be configured through web services
Embedded JetDirect:
 The printer can now directly register its hostname and domain with DNS,
compliant with RFC 2136.
 When optional network interfaces are installed, the primary interface for Digital
Sending and Solutions will remain the embedded wired interface.
 The printer can now directly register its hostname and domain with DNS,
compliant with RFC 2136.
 Expanded support for Kerberos encryption types used with IPSec has been added,
to provide parity with Kerberos in Windows Server 2008 environments
 Support for SHA-256 hashing and AES-256 encryption introduced to meet
regulatory requirements including NIST Special Publication 800-131a requiring
SHA-256 hashing for digital signature generation. Passwords encrypted with AES128 are automatically re-encrypted with AES-256 during the firmware upgrade.
 DNS SRV and TXT responses are now cached
 Jetdirect now includes a UTC timestamp in CCC log messages
 An option to verify the server certificate when pulling print jobs from a server using
IPP/IPPS has been implemented
 Special ASCII characters are now supported in the WEP password
 TLS1.2 can be used for outbound connections.
IMPORTANT NOTE: If TLS 1.0/SSL 3.0 is disabled, both the Client and Server
must enable support for TLS 1.2.
FIXES:
Base:
 Stored Jobs show Job owner as Guest in job log after job has been retrieved from
memory
 Speed of launching functions from the home screen is improved in this release
 The "Start Button" on the control panel may occasionally not respond well
 When creating a Copy Quickset the summary is displaying a wrong information
for the Paper Selection option
 Stop button in service tab gets grayed out when we create a jam and try to
execute continuous Scan test
 "Any Size" for tray 2 and greater is missing from the menu. - breaking backward
compatibility
 Pushing the start button multiple times for a personal stored job results in multiple
copies being printed.
 SCB fan error reported is incorrect. It reports as 30.01.05; the correct error is
30.01.06.
 Downloading Fonts causes 49.38.0C
 Font Source reverts back to Internal after reboot
 When setting up eprint, any document that prints is looking for tray 1 so the printer
requests paper in Tray one and job will not print until someone goes to the device
and selects a different tray(tray 2) or loads paper in the side tray(tray 1).
 You may see a print job that is printed successfully but the Job Status is displayed
as "Failed" when using the Macintosh driver.
 User Defined types are not getting updated in UPD after enabling VIA EWS pages
 "Wake/Auto On to These Events" options are disabled when the Sleep
Mode/Auto Off After… mode is disabled
 The Help screen, accessed by pressing the ?, for the Configuration/Status display
omitted some items
 In certain languages the Scan Status dialog shows truncated messages.
 Device will wake up if a sleep schedule has been set and the device was already
asleep
 Setting the @PJL DEFAULT LANG variable on FutureSmart devices does not
permanently change the device language
 After adding an output device the unit does not recognize a J-font encrypted USB.
 You may see a hang in the 2/8 boot up stage if the Sleep Timer Setting is set to
wake on a Network Port Event and printer has been in sleep mode.
 Invalid values are getting saved in Date/Time screen, without throwing an error
message to the user.
 When accessing the login screen, pressing a specific sequence of text boxes,
dropdown arrow, and Enter key may result in incorrect Enter key behavior
 Some EWS Help pages are missing with Norsk, Portugues, and Slovenscina
localizations
 Job Log export prompts in EWS may not be localized to browser language
 If more than 100 quick sets are configured, it may be impossible to remove
individual quick sets
 SMTP server priority may be different for Send to Email, Alerts, and AutoSend.
With this release they are synchronized (all the same)
 Some control panel help messages may not be localized
 You may experience a 49.38.07 error when using Save to USB if the USB device
is full
 A warning message about re-ordering quicksets may be missing
 Backup and Restore –Backup may fail with IO Exception error message when a
user tries to Backup to USB thumb drive with an insufficient space.
 Fax Polling may appear on the EWS General > Control Panel Customization page
when an analog fax card is not installed
 Romaji to Hiragana-Katakana-Kanji auto-change system is unintuitive for Japanese
users on FutureSmart devices
 Image Preview mode does not work when Job Build mode is also enabled.
 Button titles with a &, <, >, ?. or ; will trigger the device to use authentication even
though it is not set to use authentication.
 Device increments time by 1 hour when "Save" (CP) or "Apply" (EWS) are clicked
within Date/Time configuration followed by a reboot
 English virtual keyboard displayed during authentication with device set to Spanish
keyboard
 EWS Network Folder Tab Performance may be improved in this release,
depending on previous firmware version
 Quick Set Setup takes longer than expected to load
 Address Book EWS page is taking longer than expected to load in the first access
and longer to be saved
 Keyboard layout may be incorrect in some languages
 You may see a 49.38.18 error when pressing the Cancel button from the Manage
Tray menu.
 You may see a calibration hang when trying to process another job.
 You may see a User Interface Hang after a Scanner to USB job was performed.
 Printer may hang while trying to come out of sleep mode.
 USB port insertion will now wake the device from Sleep
Digital Sending:
 LANFax credentials randomly are cleared, resulting in 49.38.03 or 44.91.08
errors
 Improved handling for error messages sent from non-Windows operating systems
during send to network folder digital send jobs
 The EWS Speed Dial list may load slower than normal
 Control panel Help for File Options erroneously shows Document File Type Help
 The EWS may become unresponsive when importing more than 1000 User Access
codes
 LDAP server filter condition may erroneously allow the & character
 When authenticating via DSS, and feature are configured to use DSS, you may
see situations where authentication to the device works, but access to features is
denied
 A warning message may be missing when configuring signed email quick sets and
Authentication is not enabled
 Email notifications sent for Save to SharePoint digital send jobs requiring Smart
Card authentication will incorrectly display the email user ID with two @ symbols
 "Guest" user may be missing in the Job Log for Save to USB jobs
 Print Notification may be grayed out at the control panel for digital sending if an
SMTP server is not configured.
 Fax resolution or Digital Sending file type may be cut off on the control panel
display.
 Using DSS 4.25, email notification does not indicate that encrypted, searchable
PDF is not supported
 With Send to Folder configured for Restrict access to subfolder, a second user may
not be able to create a new subfolder based on their credentials
 FutureSmart devices have a difficult time accessing Send to Folder when 50+
Quicksets exist
 The Send to Email application may incorrectly include the default From address
from the EWS (instead of Local Device PIN ID) when Local Device PIN
authentication is configured
 Digital Sending metadata scan count included blank pages when Blank Page
Suppression was enabled. Metadata scan count now matches the number of
pages in the output file.
 The timeout value for sending a test email to an SMTP server is reduced from 10
minutes to 1 minute in this release
 When using DSS 4.91, configuring a second folder destination with an invalid
path may cause a 49.38.18 error on the device. This does not apply to DSS
4.25.
Fax:
 Faxes may not print due to unknown compression formats. This release improves
performance by trying JBIG compression for unknown formats. In cases where that
does not work the fax status will be set to Fail.
 Incoming fax call may not be answered on some VoIP systems. This fix was
implemented for an Avaya system.
 A Fax Archive to folder may cause a 49.38.03 error
 "Rings to Answer available settings would be consistent between EWS and CP.
 CP shows a max of 6 rings
 EWS shows a max of 5 rings
 "
 T.30 report may print with incorrect localization when initiated by the EWS if EWS
and Control Panel are set to different languages
 Previously configured Lan Fax settings are missing in the Embedded Web Server
after being removed from DSS
 Thumbnail does not show the rotated image in fax failure notification.
 With the Fax Output Bin set to Automatic, the setting may incorrectly indicate a
value of -1
 Sending LanFax jobs via DSS using Biscom service results in invalid delivery
notification processing on the device
Security/Authentication:
 3rd party solutions could unexpectedly stop working after a 3rd part developer's
signing cert expires. This version of firmware resolves this failure by checking any
timestamp that is available for validity.
 The device Remote Configuration Password credentials incorrectly allow access to
the EWS configuration interface. The Remote Configuration Password is used by
remote configuration tools including HP Digital Sending Software and HP Web
Jetadmin to connect to the device.
Embedded JetDirect:
 Digital Sending and Solutions are routed to optional network interfaces when they
are installed instead of using the embedded wired interface."
 Text entered in the "Product Support URL" and "Technical Support URL" fields in
the device web pages were not filtered to eliminate HTML commands.
 The front control panel is not wrapping the text when the printer is in a wireless
configuration mode.
 The Web Proxy cannot be disabled via EWS
 Device loses the IP Address for both wired and wireless when IPv6 is disable
and enable via the EWS
 IPSec Aggressive mode is not working
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
Firmware Datecode: 20130729
HP C LJ M775 Series
Firmware Revision: 2300333_378007
Embedded JetDirect:
JDI23000013
DC Controller:
0.18
CPB
2.120g
SCB
xxxxFA1319AR 1.0
HCI Tray Version
0.103
Optional Tray Version
3.103
Stapler Stacker
MT01.24
Fax
Ver10.4
HP Fleet Release Designation
FutureSmart 2 SP3
The following new functionality or features are provided by this firmware release:
Datecode:
Firmware Datecode: 20121208
Firmware Revision: 2201057_231933
ENHANCEMENT:
Base:
 A virtual Hebrew keyboard is now selectable
 The printer will now have the ability to retain Personal Jobs after a power cycle.
 When cancelling a print job within a queue the currently printing job is now
highlighted, making it the default job to be cancelled.
 The device will no longer enter sleep mode if the user is interacting with it.
 Behavior of job build when the Inactivity Timeout expires can now be configured
(cancel entries or attempt to act on what has been scanned)
 The Retain Settings for Next Job checkbox can now be checked by default
 Support is added for the HP CalcPad 100 numeric keypad
 Behavior of the Inactivity Timeout is now configurable. Previously values between
120 and 300 were treated as 120.
 User Defined Media Type names that are changed via SNMP they are not
updated in the Control Panel.
 Custom papers sizes are now supported with AirPrint
 The printer will now delete temporary stored jobs at the scheduled time regardless
of the sleep state. Previously some sleep modes extended the expiration time for
the job
 For Devices with two LED's the Ready Light will flash to indicate the device is
receiving data. This behavior will mimic the behavior seen for a device that has a
Data LED.
 Usage counts are now included in a Save/Restore operation
Digital Sending:
 Email address validation may now be disabled for user input
 Ability to perform send to folder on Novell shares with DSS
 An option to lock/unlock changes to "Default File Type" setting while performing
Send to Folder is added in this release
 Ability to test with default FROM email address instead of test@hp.com
 This release adds support for newer Mac OS X Send to Network Folder functions.
Analog Fax:
 Ability to Print or Store incoming faxes when Fax is set to Archive only and
archiving fails. This will prevent from faxes being lost.
Security/Authentication:
 No New Updates
Embedded JetDirect:
 JetDirect would not accept a certificate from an Intermediate Certificate Authority.
 JetDirect would disable networking if 802.1x authentication fails
 DHCP is not negotiated after a link break/restore.
FIXES:
Base:
 The device will stay in "Processing" and not print any copies when the copy option
of 2 or 4 pages printed on one sheet when the encoded entity font is installed.
 You may see a 49.38.07 error using HPAC with FutureSmart 2 SP 1.02
 When setting up the energy schedule you will see an incorrect localization for
German days of the week.
 A 49.43.0F error may be seen on a FutureSmart product which has been
configured with a SafeCom solution and / or possibly other access solutions and
has been upgraded to FutureSmart 2 SP 1.
 You may see a 30.01.45 Scan Error when scanning back to back jobs.
 A 30.13.13 ADF Jam may display if the ADF cover is open and the device is
awakened from sleep with the cover open.
 You may see the virtual keyboard layout is in a QWERTY configuration when
signing in after the printer has been asleep with the French language set as the
default language.
 You may not see the User name on Job Status menu when printing from Mac OS
 The incorrect translation is used for the tray open message when the language is
set to Italian.
 The messages seen for the Start instantly upon selection and Enter application
when user presses Start Quick sets are different when the device is first booted.
 During the initial Setup when German is selected as the display language and
"German – Switzerland" as the Keyboard Language the values will be saved
correctly for the display language, but the keyboard language will be set to
"German – Germany" instead of "German – Switzerland".
 A "Restore Factory Settings" screen is presented when performing a restore from a
Back Up.
 German language does not allow you to set the Adjust Tray 1 setting under the
Image Registration menu
 After disabling AirPrint and IPPS in the Embedded Web Server the ePC displays
"ePrint is off"
 A message including the following information appears on the control panel when
removing the USB Flash Drive after a backup and restore:
[[cExportBackupFileError]] and [[cRestoreFailure]]
 Using the job Interrupt may cause a job that is interrupted to hang or become
unresponsive.
 In certain languages some control panel messages where clipped off.
 If power is removed from the device during the reboot process of a firmware
upgrade a 49.38.07 may be displayed on the control panel.
 An Options Conflict message may be displayed twice on some screens.
 Job Status Paused message incorrect
 Destination path format in email notification for USB jobs may be confusing.
 A fax or send job may hang if the Scanner hatch is open and the Image Preview
button is pressed.
 The Print Job list appears to have incorrect text
 Scan Calibration process prints the calibration page incorrectly if duplex settings
are not at default.
 An SNMP walk may time out if a print job is printing during the walk.
 The Administration -> display settings -> key press sound menu is not localized in
some languages.
 When changing the language at the Control panel using the Globe, certain
settings for Date and time may not change to match the localization selected.
 Margin adjustments don't work well on a paper size override.
 "Jam in Document Feeder" attention message appears on the control panel even
though the jam has been cleared.
 The device may not go to sleep when a ADF jam is encountered.
 Adjusted SNMP to mimic non-FutureSmart products for get command responses
when invalid set commands are sent
 Performing very long copy jobs repetitively may cause a 49.23.01 error to be
displayed
 You may see the incorrect supply being reported as unauthorized.
 Image loss may occur on near edge printing in some cases. The output can be
different from different trays."
 The printer uses the wrong encoding (ROMAN 8) of the PML string, which is not
capable to encode all symbols that are shown on EWS.
 After setting tray 1 to letter/plain, tray 1 prompts for legal during Scanner
Calibration
 The Supplies Installed message behavior will change.
 A 49.38.0D error may be displayed after extended use of the product.
 The 33.03.01 and 33.03.02 event code have been added for the Save and
Recover operation.
 If the drive is low on memory you may not see the ""Disk Low Threshold"" pop up
message after a reboot."
 Order of Configuration pages is different between MPS's and Single Function
Devices.
 Fixed an unlocalized authentication agent name string in security webservices
 Upgrading to this revision of firmware will keep the following message from
appearing in the Embedded Web Server
 The operation failed because there is not enough available disk space.
 Firmware install times are improved with this release
 You may see a 30.01.41 when the printer enters a 1 watt sleep mode.
 The first page of a portrait oriented job may print in landscape orientation.
 The device may become unresponsive when in sleep mode.
Digital Sending:
 Scanning to an FTP destination takes more time to deliver the resulting images than
scanning to HTTP destination.
 FTP Active mode not working as expected.
 Scan to folder performance is improved in this release
 Some embedded Save to Network Folder digital send jobs could get "stuck" in a
processing loop when unrecognized Server Message Block (SMB) responses are
returned to the MFP
 For embedded Save to Network Folder digital send jobs, support has been added
for distributed file system environments that require referral requests to be
preceded with a single backslash
 To and From fields do not populate appropriate addresses in send to me
configuration
 While using 'Send to me' configuration, logged in user gets a prompt to add
his/her own email address to address book.
 You may see a delay during the 'sending' phase of email or network folder jobs
 Email notification report may be missing information
 Send to folder fails to send with access verification turned off and an
authenticated user signed in
 When send to folder is performed to create folder based on username, an
additional folder %SECURTIY_USERNMAE% is created as a side effect.
 Email addresses fail to autofill from the LDAP address book when LDAP addressing
is configured by DSS, LDAP authentication is required, and the LDAP
authentication is set to work using signed-in user's credentials.
 Using DSS, when accessing the address book for send to email you will see a
progress bar while the system collects the addresses to display. This will most
commonly happen when ldap address lookup is enabled.
 FTP failures intermittently occur as some FTP servers don’t see QUIT command
 When using Send to Folder to a local DSS 4.25 folder, the Verify Access button
may incorrectly prompt for credentials. The only issue is the Verify Access
function. Jobs are sent correctly if the button is not pressed.
 Send to Folder via DSS 4.25 incorrectly prompts for credentials when connected
via a 2700W Wi-Fi adapter
Analog Fax:
 LanFax email notifications may be delayed
 Locked Stored Fax folder can be accessed when switching control panel
languages.
 Failed PC fax jobs do not get archived to shared folder / email.
 Call report not being printed when user cancels fax when receiving
 Fax Print Notification Page shows 'Other' instead of User name as 'Fax'.
 Fax Archiving and Forwarding feature is taking effect for the first fax Job after
Archive or Forward settings are changed
 Fax sent is compressed vertically when original size is selected as mixed letter/
legal
 Device cannot store more than 1500 fax jobs
 The device may go into an error state if a user deletes all images in Image Preview
and sends a fax
 The device may go into an error state when a fax is cancelled while scanning with
email notification enabled.
 Faxes received successfully but are not printed. The job shows the status on
incoming faxes as 'Processing'
 When the MFP is in sleep mode an incoming fax wakes the device, but may not
be received
Security/Authentication:
 No New Updates
Embedded JetDirect:
 Wireless Accessory (2700W) would not connect when moving between two
Access Points using the same SSID but different WPA configuration, e.g. WPA
personal with passphrase to WPA Enterprise with certificates
 Setting the IP address manually over the control panel fails intermittently.
 When announcing and registering with HP Imaging and Printing Security Center
(HP IPSC), the printer neglects to verify the identity of the server.
 When using a 2700W Wi-Fi adapter the printer may hang if the router is power
cycled
 The Interlock option is forced to ON causing network connections to remain open
for an excessive time, until the print job completed.
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
Firmware Datecode: 20121208
HP C LJ M775 Series
Firmware Revision: 2201057_231933
Embedded JetDirect:
JDI22210020
DC Controller:
0.16
CPB
2.092k
SCB
xxxxFA1244AR 1.0
HCI Tray Version
3.103
Fax
Ver8.6A
HP Fleet Release Designation
FutureSmart 2 SP2
The following new functionality or features are provided by this firmware release:
Datecode:
Firmware Datecode: 20121009
Firmware Revision: 2201000_231082
ENHANCEMENT:
Base:
 No New Updates -- Original Release
Digital Sending:
 No New Updates -- Original Release
Analog Fax:
 No New Updates -- Original Release
Security/Authentication:
 No New Updates -- Original Release
Embedded JetDirect:
 No New Updates -- Original Release
FIXES:
Base:
 No New Updates -- Original Release
Digital Sending:
 No New Updates -- Original Release
Analog Fax:
 No New Updates -- Original Release
Security/Authentication:
 No New Updates -- Original Release
Embedded JetDirect:
 No New Updates -- Original Release
Current firmware revisions included in this firmware bundle:
DEVICE FIRMWARE REVISION
COMPONENT
FIRMWARE VERSION
Firmware Datecode: 20121009
HP C LJ M775 Series
Firmware Revision: 2201000_231082
Embedded JetDirect:
DC Controller:
CPB
SCB
HCI Tray Version
Fax
HP Fleet Release Designation
JDI22210017
0.16
2.092j
xxxxFA1238AR 1.0
0.103
Ver8.6A
Original Release – FutureSmart 2 SP1.11
No Previous Releases -- Original Version
Installation Instructions
NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.
You can send the firmware update to a device at any time; the device will wait for all I/O
channels to become idle before cycling power.
Please print a configuration page prior to performing any firmware update. To print the
configuration page:
1.
2.
3.
4.
5.
6.
Go to the printer’s control panel.
Scroll down and select the Administration application.
Select the Reports menu.
Select the Configuration/Status Pages menu.
Select the Configuration Page option.
Select the Print.
On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:
Firmware Datecode: 20120808
Firmware Revision: 2200890_229591
The elapsed time for an update depends on the I/O transfer time as well as the time that it
takes for the printer to reinitialize. The I/O transfer time depend on the speed of the host
computer sending the update and the I/O method (USB or network).
The re-initialization time will depend on the specific hardware configuration of the printer,
such as the number of EIO devices installed, the presence of external paper handling
devices, and the amount of memory installed. Finally, any print jobs ahead of the
firmware job in the queue will be printed before the update is processed.
NOTE: When the update process has completed the LaserJet will need to be rebooted.
Once the printer is back online, print a Configuration Page and verify that the new
firmware has been installed.
Additional information to know
The firmware file will be in the following file format “xxxxxxx.bdl” where “xxx” indicates
the firmware file name and the “.bdl” is the files extension.
This file requires an interactive update method. You cannot update the printer using the
traditional FTP, LPR or Port 9100 methods of upgrading. Please use one of the following
methods listed below to update the firmware of this device.
How to perform firmware upgrades.
Embedded Web Server: (control panel is at a Ready screen)
Please visit the following link to a view video on this firmware upgrade method explained
below. YouTube address: http://youtu.be/adeJ69EKi04
NOTE: Please be aware that an update in some circumstance may require ten minutes or
more to complete.
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Open an Internet Browser Window.
2. Enter the IP address in the URL line.
3. Select the Firmware Upgrade link from within the Troubleshooting tab.
4. Browse to the location that the firmware upgrade file was downloaded to, and
then select the firmware file. Select the Install button to perform the upgrade.
NOTE: Do not close the Browser Window or interrupt communication until the
Embedded Web Server displays the Confirmation Page.
5. Select Restart Now from the EWS confirmation page, or turn the product off
and then on again using the power switch. The printer will not automatically
reboot.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Pre-Boot walk-up USB thumb drive: (control panel Pre-Boot menu)
NOTE: Only to be used if the printer is not able to boot to READY
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive). USB Flash Drives with a CD formatted partition may not be recognized by
the printer. You may need to try a different USB flash drive.
2. Turn the printer ON.
3. Press the HP logo in the middle of the screen when you see the “1/8” under the
logo.
4. Press the Down arrow to highlight Administrator, and then press the OK key.
5. Press the Down arrow to highlight Download, and then press the OK key.
6. Insert the portable USB storage device with the xxxxxxx.bdl file on it.
7. Press the Down arrow to highlight USB Thumbdrive, and then press the OK
key.
8. Press the Down arrow to highlight the xxxxxxx.bdl file, and then press the 6 key.
NOTE: If you have more than one .bdl file on your USB Thumb drive, select the file
you want loaded and press OK.
Please be patient since this may take up to 10 minutes to reboot.
9. When the message Complete appears on the control panel display, press the
Back button several times until you see the Continue menu, then press the OK
key.
10. The printer will continue to boot to the Ready state.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Walk-up USB thumb drive: (Standard control panel menu)
Please visit the following link to a view video on this firmware upgrade method explained
below. YouTube address: http://youtu.be/MHB18T45LX0
After uncompressing the file you will see a xxxxxxx.bdl file.
1. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb
drive). USB Flash Drives with a CD formatted partition may not be recognized by
the printer. You may need to try a different USB flash drive.
2. Turn the printer ON.
3. Scroll down and select the Device Maintenance application.
4. Select the USB Firmware Upgrade menu.
5. Insert the portable USB storage device with the xxxxxxx.bdl file on it into the USB
port on the front control panel of the product.
6. Select and highlight the xxxxxxx.bdl file you would like to use.
NOTE: If there is more than one xxxxxxx.bdl file on the storage device, make sure
that you select the correct file for this product.
7. Select the Upgrade button in the lower right corner to begin the upgrade process.
When the upgrade is complete, the printer will reboot automatically.
NOTE: The upgrade process may take 10 or more minutes to complete. Please do
not interrupt the updating process.
Once the printer or MFP is back online, print a Configuration Page and verify that the new
firmware has been installed.
Web Jetadmin (Supported with version10.2 SR4 or newer)
Please visit www.hp.com and type “Web Jet Admin” in the “Search” Box to find more
information about new releases of Web Jetadmin and the release note information for
those releases.
Upgrading Firmware:
1. Start Web Jetadmin 10.2 SR4 or newer
2. From the “Device Management” section, select "All Devices” (or the appropriate
device group). An “All Devices” list will appear in the center window.
3. Find your device in the list, or type the IP address of the device in the Quick Device
Discovery section in the lower-left of the screen (this will highlight your device in
the device list). You can sort the device list by clicking on a column name at the
top.
4. If your device list is sorted my model number, you may select multiple devices with
the same model number by Control-Click or Shift-Click.
5. Right-click on the device and select “Upgrade firmware…”.
6. An Upgrade Firmware window will appear. Select “Device firmware” and click
“Next”
7. A list of available firmware will appear. If the correct version is listed, click
“Next”, and the upgrade process will start.
NOTE: If the correct firmware version does not appear within the list, you will need to
manually upload it into WJA. New firmware may be available on an FTP site prior to
appearing on hp.com. The instructions below allow you to upload a firmware file from
your local PC to WJA 10.2 SR4 or newer
Uploading new firmware files into WJA:
1.
2.
3.
4.
5.
6.
Click on “Firmware/Firmware Repository” in the “Device Management” pane
A “Firmware Repository” window will appear in the center of the screen
Click on “Upload” in the upper-right of the window
Browse to the .bdl file on your local PC
Click “Upload”
Once the .bdl file is uploaded, go back to step 2 in the first section and complete
steps 2 through 6.
NOTE: Do not turn printer off during the update process! When the update process is
complete, the printer will automatically reboot. If the firmware update process fails, Web
JetAdmin will provide notification with a page (screen) of information regarding the
reason(s) for failure. A link will be provided to attempt the process again.
FutureSmart Level Switching Procedures
Embedded Web Server (EWS)
1.
2.
3.
4.
5.
Open an Internet Browser Window.
Enter the IP address of the device in the URL line.
Sign into the Embedded Web Server.
Select the Firmware Upgrade link from with the General tab.
If you do not see the Change HP FutureSmart Level section you will need to update
the firmware to a version of firmware that supports level switching
6. Choose the level of firmware you want the device to be on and then click on the Change
button.
7. On the Confirmation window click Change again and the device will reboot. Once is
comes back on line the device will now be on the level chosen.
8. Once the device is back online, print a Configuration Page and verify that the new
firmware level has been installed.
Device Control Panel
1) Scroll to the Device Maintenance menu on the control panel. If the device is a single
function device (non-multifunction), you will need to press the Home button and scroll
down and select the Device Maintenance menu.
2) Select the HP FutureSmart Level menu.
3) Select the HP FutureSmart Level version number (i.e. FutureSmart Level 2 or Future
Level 3)
4) Select the Change button.
5) On the Confirmation window select Change again and the device will reboot.
6) Once the device is back online, print a Configuration Page and verify that the new
firmware level has been installed.
Web Jet Admin
1. With HP Web JetAdmin 10.3 SR4, you can view the current HP FutureSmart level and
change the HP FutureSmart level if the device has HP FutureSmart 3 or later installed.
2. Non-HP FutureSmart devices always display Not Supported for the HP FutureSmart level.
3. HP FutureSmart devices display a value instead of Not Supported if they have at least HP
FutureSmart 3 installed and if a selection for the HP FutureSmart level can be made. For
example, when the HP LaserJet M806 device was introduced, HP FutureSmart Level 3 was
available and was the initial firmware for the device. The device cannot be set to a lower
version. Therefore, HP Web JetAdmin shows Not Supported for the HP FutureSmart level of
this device until a newer version is installed on the device.
4. The FutureSmart Level configuration option is available from the Device category on the
Config tab
5. Use the FutureSmart Level configuration option to specify a number for the HP FutureSmart
level that is available in the firmware that is currently installed on the device.
6. HP Web Jetadmin displays the range of HP FutureSmart levels that the device supports. If
you enter a number outside of the range that the device supports, HP Web Jetadmin
automatically changes the version number to the nearest minimum or maximum level that
the device supports.
7. After changing the HP FutureSmart level, the device restarts automatically.
System Requirements
The Firmware upgrade process requires a network or USB port connection.
Technical Assistance
Some of the services below are provided for the United States only. Similar services to
those listed below are available in other countries. See your printer's user guide or call
your local authorized HP dealer.
Customer Support
See your printer's user guide or call your local authorized HP dealer.
Internet
An anonymous FTP library service is available worldwide for around-the-clock-access to
drivers and technical support information for HP peripheral and computer products.
Please note that paths may change without notice. Access the Internet or FTP address and
use the menus to locate the software or support of your choice.
URL for HP Color LaserJet M775 MFP Series Support:
URL for Firmware downloads:
www.hp.com/go/lj700colorMFPM775_software
URL for Support:
http://www.hp.com/go/support
URL for Access HP:
http://www.hp.com
FTP address:
ftp.hp.com
Login: anonymous
Password: your Internet email address
Additional Information
Refer to your printer's user guide for additional methods of obtaining software and support
information, such as printer driver distribution centers other online services, fax services,
and other online support.
Legal Statements
Trademark Notices
MS-DOS, Windows, Windows 2000, Excel 2000, Microsoft Office, Windows Server
2003, Outlook, PScript and Internet Explorer are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
PostScript is a registered trademark of Adobe Systems Incorporated.
Quark and QuarkXpress are trademarks of Quark Inc.
Mac, Macintosh and Safari are registered trademarks of Apple Computer, Inc.
The Adobe logo, Acrobat, the Adobe PDF logo, Distiller, and Reader are either registered
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OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English) can be found here:
ftp://ftp.hp.com/pub/softlib/software12/licenses/OpenSourceLicenses.pdf
License and Copyright
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors
or omissions contained herein
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