User`s Guide - Affordable Security and Protection

User`s Guide - Affordable Security and Protection
XR20
User’s Guide
Silencing an Alarm
All/Perimeter and Home/Away Systems
1. While the alarm bell or siren is sounding, enter your user code. The keypad displays DISARM
SILENCE.
2. Press the SELECT key under SILENCE to stop the bell or siren. This does NOT disarm the system.
3. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.
Area Systems
1. While the alarm bell or siren is sounding, enter your user code. The system silences the alarm bell or siren.
2. If your system is programmed to send an Abort (alarm cancel) report to the central station, the keypad displays ALARM CANCELLED.
Copyright © 1996, 1997, 1998, 1999 Digital Monitoring Products, Inc.
Information furnished by DMP is believed to be accurate and reliable.
This information is subject to change without notice.
The XR20 panel is UL listed for Grade A Household Service as well as Commercial Burglary Service.
Security Command ® User's Guide
XR20 Command ProcessorTM Panels
Table of Contents
Section
Page
About Your Security System ............................................. 1
The Security Command Keypad ........................................ 2
Special Security Command Messages .............................. 3
Special Security Command Tones ..................................... 3
Understanding Security System Terms .............................. 4
Understanding Security System Terms .............................. 5
How your System Operates .............................................. 6
Area System Arming ......................................................... 7
Area System Disarming .................................................... 8
All/Perimeter System Arming ............................................ 9
All/Perimeter System Disarming ....................................... 10
Home/Away System Arming ............................................ 11
Home/Away System Disarming ........................................ 12
Security Command User Menu ........................................ 13
User Checkin ................................................................... 13
Zone Activity Check ......................................................... 13
Sensor Reset ................................................................... 14
Outputs On Off ............................................................... 14
Bypass Zones .................................................................. 15
Zone Monitor .................................................................... 15
System Test ..................................................................... 16
User Codes ...................................................................... 17
Ambush Codes ................................................................ 18
Section
Page
Schedules ........................................................................ 19
Extended Schedules ........................................................ 20
Date and Time .................................................................. 20
Display Events ................................................................. 21
Zone Activity Check Event Display .................................. 21
Zone Bypass Event Displays ........................................... 22
Zone Event Displays ........................................................ 22
Arming and Disarming Event Displays ............................. 23
User Checkin Event Displays ........................................... 23
User Code Change Event Displays .................................. 23
Supervisory Event Displays ............................................. 23
System Monitor Event Displays ....................................... 24
SERVICE REQUEST? ..................................................... 24
System Setup .................................................................. 25
Protection Areas .............................................................. 25
Outputs ............................................................................ 25
User Codes ...................................................................... 26
User Codes ...................................................................... 27
Easy Entry™ User's Guide .............................................. 28
Pager Direct™ User's Guide ............................................. 30
FA113 User's Guide ......................................................... 32
PhoneAccess™ User's Guide .......................................... 33
895 Voice Module ............................................................. 34
Index ................................................................................ 35
i
Introduction
About Your Security System
Your Security Command system has been designed with your safety
and comfort in mind. It uses the latest in computer technology to
create the most user friendly security and fire system on the market
today.
The system combines ease of use with a simple to understand
Security Command keypad display to offer the full range of features
requested by today’s security system owners. Security Command
can protect both the interior and perimeter of your home or business
while you're away or just the perimeter when you're inside giving you
a wall of security and peace of mind.
You can turn portions of your protection on or off at any time by
pressing a few buttons. You can add, delete, and change personal
security codes at any time or check the status of all protection devices
in the system.
Parts of the System
There are two main parts to the Security Command system, the
Security Command keypad and the keypad User Menu.
Security Command keypad
This is the device we've placed at certain locations throughout the
premises that allow you to turn the system’s protection on and off
using your personal security code number.
A Note About False Alarms
One of the most important concerns facing the security industry today
is false alarms. The accidental dispatching of police and fire agencies
places others in jeopardy by limiting the response capability of those
emergency service units.
As part of our commitment to reducing false alarms, we’d like to
encourage you to read this guide thoroughly. All the information
contained here can help you quickly, and comfortably, learn the
operation of the Security Command system. If you have any additional
questions, or feel that you need more training, please don’t hesitate
to contact us.
Test Your System Weekly
It is recommended that you test the burglary portion of your system
at least once each week. Testing should involve an active test of all
doors, windows, and motion detectors connected to your system. If
your system also has fire protection, call the service department to
find out how this portion of your system should be tested.
Refer to the System Test section of this guide for instructions on
testing the burglary portion of your system.
Keypad User Menu
The keypad also supplies a User Menu containing all of the functions
you need to fully operate your system. For example, to change a
personal security code number.
Introduction
1
The Security Command Keypad
Your system may have one or more easy to use Security Command
keypads (16 or 32 character) that allow you to properly operate the
system. The illustration and descriptions below highlight some of the
keypad features:
32-Character Keypad
AC
LED
ARMED
LED
POWER
JONES RESIDENCE
F R I 2 : 51 AM
ARMED
Lighted display
SELECT keys
1
2
AB C
5
3
DEF
6
MN O
9
0
Data Entry keys
4
GHI
JKL
8
7
PQR
S TU
COMMAND key
VWX
COMMAND
YZ
ARROW key
16-Character Keypad
Lighted display
3
2
5
6
MNO
9
4
GHI
DEF
ABC
0
YZ
STU
32-Character Keypad User Options Menu
VWX
COMMAND
COMMAND key
ARROW key
The SELECT keys
There are four keys under the display called the SELECT keys. These
keys are one of the features that make your system so easy to operate.
They allow you to choose what to do by pressing the SELECT key
under choices being shown in the display.
2
AC LED
This LED remains on steady as long as your system is connected to
its AC power supply. Should there be an interruption, the LED turns
off and the system's backup battery maintains normal operation for
a time allowing you to contact our service department.
Data Entry keys
8
7
PQR
The COMMAND key
The COMMAND key allows you to advance through the keypad
displays or User Menu or complete a data entry function.
AC LED
POWER
JKL
The ARROW key
The ARROW key is used to go back through the keypad displays
while operating your system. You can press the ARROW key to back
up through the list of functions in the User Menu or to make a
correction by erasing the last character you entered.
ARMED LED
This LED is ON steady anytime burglary protection is armed and OFF
when ALL areas are disarmed.
SELECT keys
1
Data Entry keys
These keys allow you to enter your user code when arming or
disarming or enter other information into the system.
Press and hold the ARROW and COMMAND keys for about two
seconds. The keypad display shows SET BRIGHTNESS. Use the left
SELECT key to lower the display brightness. Use the right SELECT
key to increase the display brightness. Press COMMAND.
At SET TONE, use the left SELECT key to lower the keypad tone. Use
the right SELECT key to raise the keypad tone. Press COMMAND.
At SET VOLUME LEVEL, use the left SELECT key to lower the keypad
volume. Use the right SELECT key to raise the keypad volume. Press
the ARROW key to exit out of the User Options menu.
Introduction
Special Security Command Messages
Special Security Command Tones
As you use your system, you’ll occasionally see a keypad display that
asks you to enter a user code or that describes a condition on the
system. Below are some examples of the displays you'll see:
Your keypad also contains a small speaker that allows it to alert you
to events as they occur on your system. Below are brief descriptions
of the different tones you'll hear from the keypad:
ALARM
Fire alert: Your keypad may sound a fire tone to alert persons in the
vicinity to the alarm condition. This is in addition to the bell output from
the alarm panel.
A 24 hour zone (for example, fire or panic) or an armed burglary zone
has been faulted. Your system may sound bells or sirens.
An authorized user has cancelled an alarm condition by entering
their user code.
Burglary alert: Your keypad may sound a burglary tone to alert
persons in the vicinity to the alarm condition. This is in addition to the
bell output from the alarm panel.
TROUBLE
Key press tone: A short beep as you press a key on the keypad.
There is a problem with a protection device or system component.
This display is accompanied by a description of the problem.
ENTER CODE
Prewarn tone: A continuous pulsed tone that sounds when you open
an entry delay door on a system that is armed (turned on) reminding
you to disarm the burglary protection.
The system requires you to enter a personal user code. User codes
can be required for turning your system on (arming), turning your
system off (disarming), and many other system options.
Monitor tone: A pulsed tone for one second, one pulse only that
sounds whenever a door or window is opened while you’re using the
zone monitor function from the User Menu. See Zone Monitor.
As you enter your user code, the keypad display shows an asterisk
(*) in place of each digit pressed. This keeps others from seeing your
user code on the display as it’s entered.
Trouble tone: A steady tone indicating a trouble condition on your
system. Press a SELECT key to silence the trouble tone.
TRY AGAIN
Zone Activity Check tone: A steady tone indicating no zone activity
has occurred on your system within the programmed period of time.
Press any key to silence the tone.
ALARM CANCELLED
The user code entered is not recognized by the system. Check the
user code and try again.
INVALID CODE
The user code you've entered is considered invalid by the system.
SYSTEM TROUBLE or SERVICE REQUIRED
There is an electronic failure in your system. Contact the service
department as soon as possible.
Introduction
What to do when the trouble tone is sounding
You can silence the trouble tone by pressing any one of
the top row SELECT keys. This only silences the keypad
and does not correct the condition that originally caused
the problem.
3
Understanding Security System Terms
Throughout this guide, and in some displays on your keypad, you’ll
see certain words or phrases that might be unfamiliar. Although
every effort has been made to use terms that are commonly known,
there are some for which there was no acceptable substitute.
Below are some terms you’ll see here and on your keypad display:
Arming
This is the term used for turning on the burglary protection in one or
more areas of the system. Your system may require you to enter a
user code. When armed, the system is able to sound alarm bells or
sirens and, if monitored, send alarm reports to a central station when
a burglary zone is faulted.
Entry or Exit Zone
Almost all systems have one or more doors through which you can
enter or exit the premises. These doors are programmed with a delay
time to allow you to enter or exit while the system is armed without
setting off the alarm.
When you arm the system, activity on all burglary zones is ignored
until the programmed exit delay time expires. Once that time has
expired and the system is fully armed, opening the door causes the
panel to start the entry delay time. During the entry delay time, you
must enter a valid user code to disarm the system or an alarm will
occur.
Instant Zone
Fire, panic, and other 24 hour devices are always turned on and do
not need to be armed.
Exterior windows and non entry doors, or interior protection devices,
are typically not programmed with delay times. If these zones are
faulted while the system is armed, an alarm occurs instantly.
Disarming
24 Hour Zone
This means turning off one or more areas of the system. When
disarmed, the system does NOT sound alarms or send alarm reports
to a central station when a burglary zone is faulted.
A 24 hour zone is never assigned to an area and is not turned on or
off by arming or disarming your system. Some examples of 24 hour
zones are: fire zones, panic zones, and temperature control zones.
Zone
Areas
A zone refers to a group of one or more protected openings or
protection devices assigned the same zone number. Each door or
window, motion detector, smoke detector, or other device has a zone
number and a name.
An area is made up of burglary zones that can be armed or disarmed
together. The Perimeter area, for example, consists of all the doors
and windows on the outside of the building. When you arm the
Perimeter, these zones sound an alarm if tripped.
Often, similar devices in the same general area will share the same
zone. For example, the windows on the east side of the premises can
all be grouped together in a zone named E. WINDOWS.
4
Introduction
Understanding Security System Terms
Central Station Monitoring
Your system can also be programmed to automatically send alarm,
trouble, and arming and disarming reports to a central station.
Operators at the central station can in turn dispatch the appropriate
authorities or contact you with the specific event information.
Status
Status List
The keypad Status List displays any alarm or trouble condition on a
zone and any trouble condition that occurs with the AC power or
battery power. If more than one alarm or trouble condition occurs at
the same time, the keypad sequences this information on its display.
If your system contains any Panic zones, these are not displayed on
the keypad for security reasons.
Status is a feature that automatically displays the armed or disarmed
status of your system on the Security Command keypads. Alarm or
trouble conditions on a zone or a system monitor such as AC or
battery trouble can also be displayed. There are two types of status
information available: Armed Status and Status List.
If an alarm occurs on a non-fire 24 hour zone or a system monitor,
it remains in the Status List until it restores. If one or more armed
burglary zones trips, the last one to trip remains in the Status List. The
burglary zone alarm remains in the Status List for several minutes or
until it's cleared by disarming the system.
Armed Status
Exit Error
With Armed Status, the keypad displays the current armed condition
of areas within your security system.
This is an automatic function of the panel that prevents an alarm from
occurring if an exit door doesn't close all the way after the system has
been armed. Here's how it works:
The keypad displays
When
PERIMETER ON
The perimeter areas are on
ALL SYSTEM ON
All areas are on
PERIM/INT ON
The perimeter and interior areas are on
but the bedroom area is off
Also, for keypads that include an Armed LED, the Armed LED is ON
steady anytime a burglary protection area is armed and OFF when
ALL areas are disarmed.
You close all doors and windows, arm the system, and then leave by
the front door. You close the door but it doesn't latch and opens
slightly causing the front door zone to show as an open to the system.
After the exit delay time expires the system attempts to arm the front
door zone but recognizes the open condition and, instead of sending
an alarm report to the central station, sends an Exit Error report and
force arms the door. (If the door closes at a later time it will be included
back into the system.) The system sounds the alarm sirens for 15
seconds to alert you of the condition and provide an opportunity for
you to close the door.
The Exit Error feature allows the central station to acknowledge the
arming error without dispatching the police on a false alarm.
Introduction
5
How your System Operates
Your system has been programmed to operate in one of three modes:
Area Arming, All/Perimeter, or Home/Sleep/Away.
• Area Arming - Your burglary protection is divided into up to four
areas. Each area can have a custom name, be turned on or off
independently of other areas, and limit access to only those users
with the proper authority.
• All/Perimeter - Your burglary protection is divided into two areas:
Interior and Perimeter. You can turn on the just the Perimeter
protection while inside for security or turn on both as you leave.
• Home/Sleep/Away - Your burglary protection is divided into three
areas: Interior, Perimeter, and Bedrooms. You can turn on the
Perimeter, Perimeter and Interior, or all three areas separately.
Regardless of which mode has been programmed, much of the
operation is similar. Throughout this guide, any differences between
the systems are noted for your convenience.
Arming Functions
After making your arming selection, the keypad displays any zones
that are currently bypassed. These zones remain bypassed until the
system is armed and then disarmed. Any 24 hour zones in a bad
condition are also displayed.
During arming, the system verifies that all doors, windows, and other
protection devices to be armed are in normal condition.
If everything is okay, the system arms. If there is a problem on one
or more burglary zones the keypad displays the problem and allows
you to bypass those zones.
6
If the problem can be corrected by closing a door or window, do not
bypass the zone. Instead, correct the problem and try arming again.
If the problem cannot be corrected, you can bypass the zone or wait
until the zone can be repaired by a service technician. A bypassed
zone is ignored by the system during the armed period.
In some cases, you might see the keypad display FRONT DOOR
BAD *. The asterisk next to BAD means that the zone is a priority
zone, which cannot be bypassed. The problem on the zone must be
corrected before the system can be armed.
Armed Message: After all bypassing is completed or zone faults
corrected, the areas you selected are armed. The keypad briefly
displays ALL SYSTEM ON if all areas in the system are arming and
PERIMETER ON or PERIM/INT ON if only selected areas are arming.
The keypad then displays the exit delay as it counts down. Zones are
not armed until the exit delay time expires.
If your system uses a keyswitch to arm an area, the exit delay time
is NOT shown on the keypad display.
DIALING . . . Message: If your system is monitored, it may be
programmed to wait for the arming report to be sent to the central
station before displaying the armed message. See Arming Report
below. This is to verify your phone lines are working properly. While
the system is waiting, the display reads DIALING.... If the report is
received, the keypad buzzes for one second and displays the armed
message. If the report is not received, the keypad displays LOCAL
ALARM ONLY before displaying the armed message.
Arming Report: Your system can be programmed to send arming or
zone bypassing reports to a central station. This feature is optional
and can be programmed for you at any time.
Introduction
Area System Arming
Area Assignment: Your security system has been programmed into
separate areas. The number of areas and their names are listed in
the back of this guide.
Arming or Disarming: You can arm and disarm all areas at one time
or each area individually. You can only arm or disarm areas authorized
for your user code.
All or Selective Arming: After entering your user code, the system
allows you to arm either all of the areas to which you have access or
one or more selected areas. If you choose to arm all areas, the system
begins verifying that all zones in those areas are in a good condition.
If you choose to arm selected areas, the system prompts you to
choose the areas you want to arm.
Arming the System
1. Press the COMMAND key until ARM DISARM displays.
2. Select ARM to turn on all protection.
3. Enter your user code if required. The display reads ALL? NO
YES.
4. Select NO to arm only selected areas. Go to step 5. Select YES
to arm all areas authorized for your user code.
5. If NO is selected in step 4, the display begins to list each area
to which you have access followed by NO YES.
Note: You can also just press the area numbers you want to arm
while at the ALL? NO YES display. This changes the display to
AREAS:. The numbers you select appear in the display. For
example: AREAS: 2 4. Press COMMAND when done.
6. The system displays any zones that have been bypassed prior
to arming and any bad 24 hour zones. No action is required.
7. At this point you can force arm or bypass any bad zones. A zone
that is force armed will be restored into the system if it later returns
to normal. A zone that is bypassed will remain bypassed until the
system is disarmed. See steps 7a through 7d.
7a. If a problem exists on any zones, the zone name and problem
are shown followed by: OKAY BYPASS STOP.
7b. Select OKAY to force arm the zone(s) before arming.
7c. Select BYPASS to bypass the zone(s) before arming.
7d. Select STOP to stop the system from arming. Correct the
zone problem(s) and return to step 1.
8. The display reads SYSTEM ON if at least one area in the system
is armed, and ALL SYSTEM ON if all areas in the system are
armed.
9. The keypad then displays the exit time in seconds and counts
down the remaining time: EXIT: # # (# # = seconds remaining).
The exit zones arm when the delay time expires.
Example: OFFICE NO YES.
5a. Select YES for each area you want to arm.
5b. Select NO for each area you do NOT want to arm.
Arming and Disarming
7
Area System Disarming
Disarming: While the system is armed, you can only enter the
premises through an exit/entry delay door without causing an alarm.
After opening the door, the Security Command keypad sounds a
prewarn tone to remind you to disarm the system. You must disarm
the system before the delay time expires or an alarm on the door zone
will occur.
During the prewarn tone, the keypad displays ENTER CODE: Enter
your user code to disarm the system. Only those areas authorized for
your user code will disarm.
All or Selective Arming: After entering your user code, the system
allows you to disarm either all of the areas to which you have access
or just selected areas. If you choose to disarm all areas, the system
automatically disarms them. If you choose to disarm selected areas,
the names of those areas will be displayed on the keypad.
Alarm Display: After disarming, the keypad displays any zones that
went into alarm or any communication problems that occurred during
the armed period. All burglary zones are then disarmed and any
bypassed zones are automatically reset.
Disarmed Message: The keypad displays ALL SYSTEM OFF after
the system disarms.
Central Station Report: A report of the disarming can be sent to the
central station. If your system does not have this feature, it can be
programmed for you at any time.
8
Disarming an Area System
1. Press the COMMAND key until ARM DISARM is displayed.
During entry delay this process starts at step 3 below.
2. Select DISARM to disarm areas.
3. The keypad displays ENTER CODE: . Enter your user code and
press COMMAND. The keypad displays ALL? NO YES.
4. Select YES to disarm all areas authorized for your user code.
4a. Select NO to disarm only certain areas individually. The
keypad then displays the name of each area authorized for your
code followed by the NO YES display.
4b. Choose YES to disarm the area displayed.
4c. Choose NO to not disarm and to display the next area.
Note: You can also just press the area numbers you want to
disarm while at the ALL? NO YES display. This changes the
display to AREAS: . The area numbers you select appear in the
display. For example: AREAS: 2 4.
To remove an area number from the display, press its
corresponding number on the keypad.
Press COMMAND when done.
5. After all areas have been displayed, any alarms or
communication problems that occurred during the armed period
are shown.
6. If all areas have been disarmed, the keypad displays ALL
SYSTEM OFF.
Arming and Disarming
All/Perimeter System Arming
3. Select ALL to arm both the Perimeter and Interior areas.
Area Assignment: Your security system is divided into two separate
areas. Motion detectors, inside doors, and other interior protection
devices are assigned to the Interior area while windows and exterior
doors are assigned to the Perimeter area.
4. The keypad displays any bypassed zones and 24 hour zones
that are in a bad condition. No action is required by you.
Perimeter or All: When arming an All/Perimeter system, the keypad
displays PERIM ALL. If you select ALL, you arm both the Perimeter
and the Interior of the system. You’ll want to arm both of these areas
when leaving with nobody left inside. Selecting PERIM arms only the
Perimeter of the system. Perimeter arming is for when you’re staying
inside but want the comfort of knowing the exterior doors and
windows are armed. Perimeter arming allows you to move freely
about inside without setting off any interior alarms.
System Ready/System Not Ready Keypad Displays
When all zones in the system are in a normal condition, the keypad
displays SYSTEM READY. If there are one or more zones that are
not in a normal condition, the keypad displays SYSTEM NOT
READY. Pressing any top row SELECT key during this display
shows the zone name allowing you to investigate the problem.
Instant Arming
Instant: During the exit delay time, you can cancel the exit and entry
delays and cause all zones to be instant zones. Just press the far right
select key under INSTNT while the exit delay is displayed. This
immediately arms the exit zones. However, no entry delay is provided
and an alarm will occur should an entry door be opened.
Arming an All/Perimeter System
1. Enter your code. The keypad displays PERIM
5. At this point you can force arm or bypass any bad zones. A zone
that is force armed will be restored into the system if it later returns
to normal. A zone that is bypassed will remain bypassed until the
system is disarmed. See steps 5a through 5d.
5a. If a problem exists on any zones, the zone name and problem
are shown followed by: OKAY BYPASS STOP.
5b. Select OKAY to force arm the zone(s) before arming.
5c. Select BYPASS to bypass the zone(s) before arming.
5d. Select STOP to stop the system from arming. Correct the
zone problem(s) and return to step 1.
6. The keypad displays PERIMETER ON if only the perimeter is
being armed and ALL SYSTEM ON if both the perimeter and
interior are being armed.
7. The keypad next displays EXIT: ## INSTNT and begins to count
down the number of seconds remaining for you to exit. When the
delay expires, all zones are armed.
8. You can select INSTNT while EXIT: ## INSTNT is displayed to
immediately arm all zones and make them instant. The keypad
displays INSTANT.
9. When the system is fully armed, the keypad displays PERIMETER
ON for perimeter arming and ALL SYSTEM ON for perimeter
and interior arming.
ALL.
2. Select PERIM to arm the Perimeter area only.
Arming and Disarming
9
All/Perimeter System Disarming
Disarming: While the system is armed, you can only enter the
premises through an entry/exit delay door without causing an alarm.
After opening the door, the Security Command keypad sounds a
prewarn tone to remind you to disarm the system. You must disarm
the system before the prewarn tone expires or an alarm on the door
zone will occur.
Disarming an All/Perimeter System
1. During the entry delay time, the keypad displays ENTER CODE:
. Enter your user code.
2. The keypad then displays any zones that went into alarm or any
communication problems that occurred during the armed period.
3. The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
During the prewarn tone, the keypad displays ENTER CODE:. Enter
your user code to disarm the system.
Alarm Display: After disarming, the keypad displays any zones that
tripped or any transmission problems that occurred during the armed
period. All burglary zones are then disarmed and any bypassed
zones are automatically reset.
Disarmed Message: The keypad displays ALL SYSTEM OFF after
the system disarms.
Central Station Report: A report of the system disarming can be
transmitted to the central station. This is optional and can be
programmed for you at any time.
Disarming During an Alarm
1. While the alarm bell or siren is sounding, enter your user code.
The keypad displays DISARM SILENCE.
2. Press the SELECT key under DISARM to disarm the system and
silence the alarm.
The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
3. Press the SELECT key under SILENCE to stop the bell or siren
but NOT disarm the system.
If you do not press any SELECT key, or you press the COMMAND
key, the system will automatically disarm and silence the alarm.
4. If your system is programmed to send an Abort (alarm cancel)
report to the central station, the keypad displays ALARM
CANCELLED.
10
Arming and Disarming
Home/Away System Arming
Area Assignment: Your security system is divided into two or three
separate areas. Motion detectors, inside doors, and other interior
devices are assigned to an Interior and possibly Bedroom area while
windows and exterior doors, are assigned to a Perimeter area.
Arming the system: When arming a Home/Away system, the
keypad displays HOME AWAY or HOME SLEEP AWAY. If you
select AWAY, you arm all areas of the system. You’ll want to arm all
areas when leaving with nobody staying inside. Selecting HOME
arms only the Perimeter of the system. Perimeter arming is for when
you’re staying inside but want the comfort of knowing the exterior
doors and windows are armed. Selecting SLEEP arms the Perimeter
and Interior devices but leaves devices near bedrooms or other
nighttime areas off.
System Ready/System Not Ready Keypad Displays
When all zones in the system are in a normal condition and can be
armed without bypassing, the keypad displays SYSTEM READY. If
there are one or more zones that are not in a normal condition, the
keypad displays SYSTEM NOT READY. Pressing any top row
SELECT key during this display shows the bad zone name.
Arming a Home/Away System
1. Enter your 4-digit user code. The keypad displays HOME
AWAY or HOME SLEEP AWAY (you may have three areas).
2. Select HOME to arm the Perimeter only.
3. Select SLEEP to arm the Perimeter and Interior.
5. The keypad displays zones that have been bypassed prior to
arming and 24 hour zones that are in a bad condition. No action
is required by you.
6. At this point you can force arm or bypass any bad zones. A zone
that is force armed will be restored into the system if it later returns
to normal. A zone that is bypassed will remain bypassed until the
system is disarmed. See steps 6a through 6d.
6a. If a problem exists on any zones, the zone name and problem
are shown followed by: OKAY BYPASS STOP.
6b. Select OKAY to force arm the zone(s) before arming.
6c. Select BYPASS to bypass the zone(s) before arming.
6d. Select STOP to stop the system from arming. Correct the
zone problem(s) and return to step 1.
7. The keypad displays PERIMETER ON if you selected HOME,
or PERIM/INT ON if you selected SLEEP, or ALL SYSTEM ON
if you selected AWAY.
8. The keypad next displays EXIT: ## INSTNT and begins to count
down the number of seconds remaining for you to exit. When the
delay expires, all zones are armed.
9. You can select INSTNT while EXIT: ## INSTNT is displayed to
immediately arm all zones and make them instant. The keypad
displays INSTANT.
10. When the system is fully armed, the keypad displays PERIMETER
ON for Perimeter arming, PERIM/INT ON for Perimeter and
Interior arming, and ALL SYSTEM ON for all areas armed.
4. Select AWAY to arm the Perimeter, Interior, and Bedroom.
Arming and Disarming
11
Home/Away System Disarming
Disarming: While the system is armed, you can only enter the
premises through an entry/exit delay door without causing an alarm.
After opening the door, the keypad sounds a prewarn tone to remind
you to disarm the system. You must disarm the system before the
prewarn tone expires or an alarm on the door zone will occur.
During the prewarn tone, the keypad displays ENTER CODE:. Enter
your code to disarm the system.
Alarm Display: After disarming, the keypad displays any zones that
tripped or any communication problems that occurred during the
armed period. All burglary zones are then disarmed and any bypassed
zones are automatically reset.
Disarmed Message: The keypad displays ALL SYSTEM OFF after
the system disarms.
Central Station Report: A report of the system disarming can be
transmitted to the central station. This is optional and can be
programmed for you at any time.
Easy Exit™ Feature
While the system is armed, you can also just press the COMMAND
and then the 9 key to restart the exit delays to allow you to exit the
premises without disarming the system. After the exit delay time
expires, the system rearms automatically. This feature allows you to
get the paper, let your pet out, or leave for work without having to
disarm and then rearm the system.
12
Disarming a Home/Away System
1. During the entry delay, the keypad displays ENTER CODE:.
Enter your 4 digit user code.
2. The keypad then displays any alarms or communication problems
that occurred during the armed period.
3. The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
Disarming During an Alarm
1. While the alarm bell or siren is sounding, enter your 4 digit user
code. The keypad displays DISARM SILENCE.
2. Press the SELECT key under DISARM to disarm the system and
silence the alarm.
The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
3. Press the SELECT key under SILENCE to stop the bell or siren
but NOT disarm the system.
If you do not press any SELECT key, or you press the COMMAND
key, the system will automatically disarm and silence the alarm.
4. If your system is programmed to send an Abort (alarm cancel)
report to the central station, the keypad displays ALARM
CANCELLED.
Note: If your system is programmed to send an Abort (alarm cancel)
report to the central station,selecting DISARM will send this report
to the central station. Be sure that you want the alarm message to
be cancelled BEFORE deciding to disarm the system. If you do not
want to disarm the system and send the abort report, press SILENCE
to only turn off the alarm bells.
Arming and Disarming
Security Command User Menu
Zone Activity Check
Many of the features of your system have been put into a User Menu
you can access from any Security Command keypad.
User Code Level: Master or Standard
To access the User Menu:
1. Press the COMMAND key until MENU? NO YES displays.
2. Select YES. The keypad displays ENTER CODE: –. Enter your
user code. You can now scroll down through the list of system
features available to your authority level.
The following pages detail each User Menu item and provide
instructions on when and how to use them properly.
User Checkin
User Code Level: Master or Standard
Function: This feature allows you to monitor the arrival of latchkey
children or employees by having a special Checkin Report sent to
your alphanumeric or numeric pager. Your system must be
programmed for the Pager Direct™ option. The Appendix section of
this guide contains Quick Reference cards for your wallet or purse.
Sending a Checkin Report:
1. After disarming the system, access the User Menu.
(Or press the COMMAND then 7 key and enter your user code
to send a Checkin Report. This feature operates on 32-character
keypads only.)
2. At the USER CHECKIN? display, press any SELECT key. The
keypad displays USER CHECKIN: 22 ( 22 = user number).
Your security system may be programmed for the Zone Activity
Check feature to monitor a person for non-activity. This could be used
for a person living alone to detect when they have not tripped a
disarmed zone within a programmed period of time. This feature can
be programmed for you at any time.
Function: This option allows you to enable or disable the Zone
Activity Check which monitors your system for no zone activity. When
the programmed time period is exceeded because no activity is
detected, your keypads will sound a steady tone and display PRESS
ANY KEY. Pressing any key on the keypad restarts the no activity
programmed time period and prevents your system from sending a
“User Activity Not Detected” report to the central station.
Note: The Zone Activity Check is disabled when a schedule is
entered to allow for sleeping hours and is automatically enabled
when an area is armed or disarmed.
Selecting Zone Activity Check:
1. At the ACTIVITY CHECK? display, press any SELECT key. The
keypad displays ENABLE? YES NO. The default is YES.
2. When NO is selected, the keypad displays CHECK DISABLED
for four seconds and then sends the Activity Check Disabled
message to the central station.
3. When YES is selected, the keypad displays CHECK ENABLED
for four seconds and then sends the Activity Check Enabled
message to the central station.
3. The panel sends the Checkin Report containing your account
number and user number to the pager.
User Menu
13
Sensor Reset
Outputs On Off
User Code Level: Master or Standard
User Code Level: Master or Standard.
Function: Resets smoke or glassbreak detectors. Also clears Fire
and Supervisory zone alarm and trouble keypad displays. Sensor
Reset also clears low battery displays if your system is using wireless
sensors.
Function: Allows you to turn the system's outputs on and off.
Once smoke or glassbreak detectors have tripped, they must be reset
before they can detect any additional alarm conditions. When
Sensor Reset is selected, power to the detectors is temporarily
removed by the system allowing them to reset.
Make sure all smoke is cleared from around the area of the smoke
detectors before performing a Sensor Reset to prevent the alarm
from occurring again.
Resetting the Sensors
1. Access the User Menu.
2. When SENSOR RESET? is displayed, press any SELECT key.
The keypad displays SENSORS OFF for five seconds followed
by SENSORS ON.
3. The keypad returns to the status display.
Enter your user code to reset sensors
While your system is disarmed, you can just enter your user code and
press COMMAND to reset the sensors. (This feature operates in All/
Perimeter and Home/Away systems only.)
This function is used to individually turn your system’s relay outputs
on and off. Your system may use these outputs to control interior and
exterior lighting, or heating, air conditioning, or other appliances.
The names and numbers of the outputs on your system are located
in the System Setup section at the back of this guide.
Turning the Outputs On and Off
1. Access the User Menu.
2. Press the COMMAND key until OUTPUTS ON/OFF? displays.
3. Press any one of the SELECT keys.
4. The keypad displays OUTPUT: - ON OFF.
5. Enter the output number you want to turn on or off. The output
number appears in the display.
6. With the output number displayed, press the SELECT key under
ON or OFF. The output is then turned on or off, depending on your
selection, and remains in that state until you change it.
7. The system automatically removes the output number and a
new output number can be entered. Refer back to step 5.
To exit the Output menu option, press the ARROW key until you've
returned to the keypad's Status List.
This also activates the door strike if your system has an Easy Entry™
access control keypad.
14
User Menu
Bypass Zones
Zone Monitor
User Code Level: Master or Standard.
User Code Level: Master and Standard.
Function: Allows you to bypass a zone prior to arming the system.
Function: Allows the system to monitor selected disarmed zones
(doors, windows, or motion detectors). When a monitored zone is
tripped, the keypad sounds a tone and displays the zone name. This
is an ideal feature for monitoring door zones to tell when someone
comes in or goes out.
Bypassing is usually done when a zone cannot be restored to normal
and you want to arm the system. Once bypassed, the system will not
respond to any activity on the zone.
A zone can be bypassed only while it's disarmed. Since Fire, Panic,
Emergency, and Supervisory zones are always armed, they can
never be bypassed.
The Bypass Zones function can also be used to restore a bypassed
zone back into the system. This can only be done while the zone is
disarmed.
When Bypass Zones is selected, a report of the bypassing can be
sent to your central station. This is optional and can be programmed
for you at any time.
Using the Bypass Zones Function
1. Access the User Menu.
2. Press the COMMAND key until BYPASS ZONES? displays.
3. Press any one of the SELECT keys. The keypad displays ZONE:
- RST BYPS.
4. To reset a zone, enter the zone number and press the SELECT
key under RST.
You can place any combination of disarmed zones in Zone Monitor
but only the most recent zone tripped is displayed. The displayed
zone name clears automatically after a short time or when the zone
is armed.
Zone Monitor does not function while the system is armed but a zone
placed into it will still be monitored when the system is disarmed.
Using Zone Monitor as part of your weekly system test: After using
the System Test function (see page 16), place all perimeter and
interior zones in Zone Monitor. Starting at the front door, go around
and open and then close each door and window. You should hear
the keypad beep each time. The keypad will also display the name
of each zone as its device is opened.
Once all protected doors and windows have been tested, walk in front
of each motion detector. The keypad should beep to confirm their
operation. If at any time during your weekly testing a device does not
cause the keypad to beep, call the service department for assistance.
5. To Bypass a zone, enter the zone number and press the
SELECT key under BYPS.
User Menu
15
Using the Zone Monitor Function
System Test
1. Access the User Menu.
User Code Level: Master or Standard.
2. Press the COMMAND key until ZONE MONITOR? displays.
Function: System Test is used to test the battery, alarm bell or siren,
and communication to a central station. The System Test function
begins automatically as soon as you select it.
3. Press any one of the SELECT keys.
The keypad displays PERIM ALL NBR .
4. Select PERIM to place all disarmed perimeter zones into Zone
Monitor. PERIM is displayed only on All/Perimeter and Home/
Away systems.
4a. The keypad displays PERIM? ADD RMV.
4b. Select ADD to add all perimeter zones to Zone Monitor.
4c. Select RMV to remove all perimeter zones.
5. Select ALL to place all disarmed perimeter and interior zones
into Zone Monitor.
5a. The keypad displays ALL? ADD RMV.
5b. Select ADD to add all disarmed zones to Zone Monitor.
5c. Select RMV to remove all disarmed zones.
6. Select NBR to enter a specific zone number for zone monitor.
7. If NBR is selected, the keypad displays ZONE : - ADD RMV.
7a. Enter any zone number and select ADD to add this zone.
7b. Enter any zone number and select RMV to remove the zone.
8. The zone number automatically disappears and a new zone
number can then be entered in step 7a.
16
Using the System Test Function
1. Access the User Menu.
2. Press the COMMAND key until SYSTEM TEST? displays.
3. Press any one of the SELECT keys. The system test begins
automatically and the keypad displays:
1) BELL SOUNDING during a two second bell test, then:
2) BATTERY - OKAY or BATTERY - TRBL to indicate the
condition of the battery, then:
* 3) TRANSMIT TEST and ATTEMPT NO : 1 during the
transmit test, then:
4) TRANSMIT OKAY or TRANSMIT FAILED to show the
results of the transmit test, then:
5) TEST END to indicate the System Test is complete.
6) You can end the transmit test by pressing the ARROW key.
* The transmit test does not operate on local systems.
Testing your system's burglary protection: The System Test
function should be part of your weekly testing and should be
followed by placing the interior and perimeter burglary devices
in Zone Monitor mode. This allows you to open and then close
each protected door and window while listening for the keypad
to beep confirming its operation. See Zone Monitor.
User Menu
User Codes
User Codes
User Code Level: Master only.
User Code Authority Levels
Function: Allows you to add or delete a user from the system or
change their user code or authority level.
There are three characteristics associated with each user code:
10
User number
3812
User Code
Master
Authority level
User Number - Your system supports 32 users. Each user is
numbered from 1 to 32. This number identifies them to the system and
is transmitted to the central station (if your system is monitored) when
they arm or disarm the system.
User Code - Users also have a 4-digit user code they enter into the
keypad when arming or disarming. This user code is kept secret from
other users and is not transmitted to the central station when they arm
or disarm.
A user enters only their user code when operating the system.
Authority Level - The user is also assigned a level of authority
(Master or Standard) by the person administrating the system that
determines the functions they can access.
The table to the right lists system functions users are allowed to
access based on the authority level assigned to their codes at the
time they’re added to the system.
(continued)
System Options
Standard
Master
Sensor Reset
Outputs On/Off
Bypass Zones
Zone Monitor
System Test
Arm and Disarm
Display Events
Schedules
Date and Time
User Codes
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
Adding User codes:
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
3. Press any SELECT key. The keypad displays ADD DEL CHG.
4. Press the SELECT key under ADD to add a new user code.
(You must have a Master user level to add a user to the system.)
5. At the USER NUMBER: - prompt, enter a user number and
press COMMAND. The displays changes to CODE NO: .
6. Enter a user code of 4 digits and press COMMAND. This is the
number the user will use each time they arm, disarm, or make
changes to the system.
Note: If your system is using an access control reader, present the
new user's access device instead of entering a user code.
User Menu
17
User Codes continued
7. The display changes to MASTER? NO YES. Select YES to
make this a Master user level with the authority to access all
User Menu functions.
Select NO to make this a Standard user level. The following
options can then be selected:
7a. TEMP CODE NO YES.
Select NO to make this a permanent user code.
Select YES to make this a temporary code that automatically
expires in 7 days. Temporary codes are ideal for guests or
service technicians. You can delete a Temporary user code
at any time before the 7 day active period ends.
7b. AREAS: . (Displayed in Area systems only).
Enter the area numbers where this user will have access.
For example: if you want this user to only have access to
areas 1 and 2, enter the numbers 1 and 2.
Once the correct area numbers are shown, press Command.
7c. ARM ONLY NO YES.
Select NO to allow this user to arm and disarm the system
and access all Standard level functions in the User Menu.
Select YES to restrict this user to arming only.
(The Arm Only user code can bypass zones not in a normal
condition at the time of arming.)
Deleting User codes:
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
3. Press any one of the SELECT keys. The keypad displays ADD
DEL CHG.
4. Press the SELECT key under DEL to delete a user code from the
system. You must have a Master user code level to be able to
delete a user code.
5. At the USER NUMBER: - prompt, enter the user number you
want to delete and press COMMAND. The displays changes to
USER # DELETED.
6. The display then changes back to USER NUMBER: - for you
to delete another user. Press the ARROW key twice to exit the
User Menu.
Ambush Codes
Your system may be programmed to allow user number 1 to be an
Ambush code. The Ambush code functions identically to other codes
with the exception that it sends a silent alarm to the central station.
This silent alarm alerts the operator to a duress situation at the
premises and prompts the immediate notification of the authorities.
Refer to the System Setup section of this guide to see if your system
is programmed for Ambush. If so, do NOT program a code for user
number 1 unless you intend to use the Ambush function.
8. After you've completed making your selections, the keypad
display shows USER # ADDED.
9. Press the ARROW key once to add another user or twice to exit
the User Menu.
18
User Menu
Changing User codes
Schedules
1. Access the User Menu.
User Code Level: Master only.
2. Press the COMMAND key until USER CODES? displays.
Function: The Schedules function allows you to program into the
system the times at which you normally turn your burglary protection
on and off each day of the week. This information can then be used
by the system to automatically arm or disarm the burglary protection.
3. Press any one of the SELECT keys. The keypad displays ADD
DEL CHG.
4. Press the SELECT key under CHG to change a user code. You
must have a Master user code level to change a user code.
5. At the USER NUMBER: - prompt, enter the user number to
change and press COMMAND.
6. The display changes to CODE NO: * * * *. Enter the new 4digit user code and press COMMAND. If the code you entered
is already in use, or is a code used internally by the system, the
keypad displays ALREADY IN USE. You must enter a different
4-digit user code.
7. If you are changing a code other than your own, the keypad next
displays MASTER? NO YES. Select YES if you want this user
to have a Master authority level.
Select NO if you want this user to have a Standard authority
level. If you select NO, refer to item number 7 in the Adding User
Codes section on the previous page.
Important: Changing a user code does not change the user
number. User number two may have their user code changed from
1234 to 5678 but they are still user number two.
You can also use the Closing Check/Extend feature with Schedules
to help ensure your system is armed by an authorized user at a
specific time. This option sounds the keypad buzzer and displays
CLOSING TIME! when a schedule expires. Users still on the premises
are reminded to arm the system or extend the schedule to a later time.
If the system is not armed, or the schedule not extended, a report can
be sent to the central station and/or a pager.
Your system provides you with two different types of schedules:
Permanent schedules are used for automatic arming and disarming
and always occur at the same time until you change or delete them.
Extend schedules allow an authorized user to extend the present
day's permanent scheduled closing time.
Setting an Arming and Disarming Schedule
1. Access the User Menu.
2. Press the COMMAND key until SCHEDULES? displays. Press
any SELECT key. The keypad displays PRM EXT. Press the
SELECT key under PRM.
3. The keypad next displays the day of the week you want the
schedule to start as SUN MON TUE WED. Press the COMMAND
key to show the remaining days of the week and then press the
SELECT key under your choice.
User Menu
19
4. The keypad then displays OP (open) 00:00 PM MON followed
by CL (close) 00:00 PM MON and DELETE KEEP. Press the
SELECT key under DELETE.
The keypad displays OPENING TIME?. Press COMMAND. The
keypad now displays MON – : AM PM. Enter the time you want
the burglary protection to be turned off. Use a 12 hour clock only
(00:01 to 11:59). Press the SELECT key under AM or PM.
5. The keypad then displays CLOSING TIME?. Press the
COMMAND key. The keypad then displays MON – : AM PM.
If you want the schedule to be for consecutive days, press the
SELECT key under MON to increment the days of the week.
When the correct day is shown, enter the time you want the
burglary protection to turn on.
6. To clear a schedule, press DELETE and then AM when the
opening time is requested.
Press the ARROW key to exit the User Menu.
Extended Schedules
User Code Level: Master or Standard.
Date and Time
User Code Level: Master only.
Function: Allows you to change the current date and time displayed
on the keypad and used by the system for schedules and Display
Events.
Setting the Date and Time
1. Access the User Menu.
2. Press COMMAND until TIME? displays. Press any SELECT
key.
3. The keypad displays the current day and time. Press the
COMMAND key. The keypad displays the current date. Press
the COMMAND key to make any changes.
4. The keypad displays TIME DAY DATE.
5. Press the SELECT key under TIME to change the time. The
keypad displays – : AM PM. Enter the current time and select
AM or PM.
2. Press the COMMAND key until SCHEDULES? displays. Press
any SELECT key.
The display changes back to TIME DAY DATE.
6. Press the SELECT key under DAY to change the day of the
week. The keypad displays SUN MON TUE WED. If the current
day is not displayed, press the COMMAND key. Press the
SELECT key under the correct day.
7. Press the SELECT key under DATE to change the date. The
keypad displays:
MONTH: - Enter one or two digits for the month. Press COMMAND.
3. The keypad displays PRM EXT. Press the SELECT key under
EXT.
DAY: - Enter up to two digits for the day. Press COMMAND.
YEAR: - Enter up to two digits for the year. Press COMMAND.
Function: This option allows users to extend today's programmed
closing time schedule.
Extending a Closing Schedule
1. Access the User Menu.
The keypad displays – : AM PM. Enter in the new time for the
closing schedule to expire.
20
The display returns to TIME DAY DATE. Press the ARROW key to
exit the User Menu.
User Menu
Display Events
Zone Activity Check Event Display
User Code Level: Master or Standard.
This displays the date and time the Zone Activity Check was enabled
or disabled.
Function: Allows you to review up to 100 past events that occurred
on your system from any keypad. Once 100 events are stored, any
new event causes the oldest event to be cleared. SELECT keys
Note: This section shows the User's
Guide Display Events items for both
16-character (single line) and
32-character keypad displays. While
in the Display Events function, use the
COMMAND and ARROW keys to go
forward or backward through the list of
events.
ARROW key
POWER
ARMED
JONES RESIDENCE
F R I 2 : 51 AM
1
2
AB C
5
3
DEF
6
MN O
9
PQR
0
4
GHI
JKL
8
7
S TU
VWX
COMMAND
YZ
COMMAND key
16-Character Display
Description
ACT ENABLED 10/17
The Zone Activity Check was enabled on
October 17.
32-Character Display
Description
5:18P 10/17
ACT DISABLED
5:18P 10/17
The Zone Activity Check was disabled
on October 17, at 5:18 pm.
Activity Check Event Types - There are 3 event types:
ACT DISABLED
ACT ENABLED
NO ZONE ACTIVITY
Using the Display Events Function
1. Access the User Menu.
2. Press the COMMAND key until DISPLAY EVENTS? displays.
Press any SELECT key.
3. The keypad displays FIRST LAST. Select FIRST to view events
starting from the oldest to the newest. Select LAST to view
events starting from the newest to the oldest.
If you select FIRST, use the COMMAND key to scroll up through
the events displays.
If you select LAST, use the ARROW key to scroll down through
the event displays.
User Menu
21
Zone Bypass Event Displays
Zone Event Displays
This displays the bypassing of system zones.
This section displays alarms, troubles, and other events that could
occur on your protection zones.
16-Character Display
Description
26 BYPS 1 2 1017
Zone 26 bypassed by user 12. Press the
left Select key for the zone name and the
right Select key for the time.
32-Character Display
Description
BYP 5:18P 10 / 17
EAST W INDOW
The east window zone was bypassed.
Press a Select key for the zone number
and user number.
16-Character Display
Description
2 BURG ALR 1017
A burglary alarm occurred on zone 2.
Press the right Select key for the time the
alarm occurred.
32-Character Display
Description
A LR 10: 23P 10/17
BAS EM ENT DOOR
An alarm occurred at 10:23 PM on Oct. 17.
Press any Select key to see the zone
number and zone type.
Bypass Event Types - There are 3 event types:
BYP - Bypass
RST - Restore
FRC - Force Arm
Note: You may sometimes see the user as SWG or SCH. These are
short for Swinger Bypass and Schedule which are automatic functions
that allow the system to bypass a zone.
Zone Type - There are 7 possible zone types you may see here.
FIRE - Fire
PANC - Panic
EMRG - Emergency
SUPV - Supervisory
AUX1 - Auxiliary 1
AUX2 - Auxiliary 2
BURG - Burglary
Event Types - There are 7 event type you may see here:
ALR - Alarm
TBL - Trouble
RST - Restore
LOW - Low battery
MIS - Missing xmitter
FLT - Zone Fault
SVC - Service Smoke Detector
Note: LOW and MIS are for wireless systems only.
22
User Menu
Arming and Disarming Event Displays
User Code Change Event Displays
This displays any arming or disarming of system areas.
This displays any addition, deletion, or change to a user code.
16-Character Display
Description
16-Character Display
Description
ARM
Area 3 has been armed by user 12.
Press the left Select key for the area
name. Press the right Select key for the
time the arming occurred.
12 ADD 19 1017
User 12 added user 19 on Oct. 17. Press
the right Select key for the time this
occurred.
32-Character Display
Description
A DD 11: 41A 10 / 17
US:19 BY US:12
User 19 added by user 12 at 11:41 AM.
3 12 1017
32-Character Display
Description
A RM 5:10P 10/ 17
PERI M ET ER
The Perimeter was armed at 5:10 PM.
Press any Select key to display the area
number and user number.
Arming Event Types - There are 2 event type you may see here:
ARM - User armed the system
DIS - User disarmed the system
User Checkin Event Displays
This shows when a user selected the pager Checkin feature from the
User Menu. See page 13 for more information.
User Code Event Types - There are 3 event type you may see here:
ADD - User added
DEL - User deleted
CHG - User code or authority level has been changed.
Supervisory Event Displays
This displays the date and time of an automatic test report.
16-Character Display
Description
16-Character Display
Description
AUTO RECALL 1017
The test report was sent on Oct. 17.
CHECKIN 16 1017
User 16 selected the Checkin feature on
Oct. 17. Press the right Select key for the
Checkin time.
32-Character Display
Description
32-Character Display
Description
MSG 11: 58P 10 / 17
AUTO RECALL
The test report was sent to the central
station at the date and time shown.
MSG 3: 31P 10 / 17
CHECKIN USER: 16
User 16 selected the Checkin feature
at 3:31 PM on Oct.17.
User Menu
23
System Monitor Event Displays
Service Request?
This displays any loss of the system's AC power or battery.
User Code Level: Master only
16-Character Display
Description
POWER TBL 1017
An AC failure occurred on the system.
Press the right Select key for the time.
32-Character Display
Description
TBL 1: 05A 10 / 17
A C POW ER
An AC failure occurred at 1:05 AM.
Function: Allows you to send a Request for Service message to the
central station when there is a problem on your system.
After the Display Events function in the keypad User Menu, you'll see
the SERVICE REQUEST? display if it has been programmed for your
user code. If this feature has been programmed, and you would like
to send a Request for Service report to the central station, press any
top row SELECT key while SERVICE REQUEST? is displayed. After
the Request for Service report is sent, the keypad displays REQUEST
MADE for four seconds.
System Monitor Event Types - There are 2 event types:
TBL - Trouble
RST - Restore
System Monitor Event Names - There are 2 system monitors:
AC POWER
24
BATTERY
If there is a problem with the telephone line connected to the system,
you must contact our service department directly for assistance.
Note: This feature is not displayed if it has not been enabled on your
system.
User Menu
System Setup
Protection Areas
We've provided this System Setup section to allow you to track the
current status of the programmable options on your Security Command
system. If you make changes to the system, you should update the
information contained on these pages.
Number
Description
1
2
My system is monitored by a central station.
❏ Yes
❏ No
3
4
C/S Name:
Address:
Outputs
City/State:
Your system has 4 outputs that can be used for various functions.
Below is a list of these outputs and the devices they control.
Emergency Phone:
Output #
Service Phone:
1
Service Manager:
2
My system sends Opening and Closing reports.
❏ Yes
❏ No
My system sends Zone Bypass reports.
❏ Yes
❏ No
My system sends Ambush reports.
❏ Yes
System Setup
What it controls
3
4
Enter the Output number above when using the Outputs On Off User
Menu option to manually toggle the outputs.
❏ No
25
User Codes
Your system provides 32 user codes you can program for individual users. As you add new users or change current users' codes, you can keep
track of their name, user number, and other information here in this section. Use a pencil to allow for changes.
User
User Name
Level Temp Code
Areas
Arm Only
1
M S
Y N
1 2 3 4
Y N
2
M S
Y N
1 2 3 4
Y N
3
M S
Y N
1 2 3 4
Y N
4
M S
Y N
1 2 3 4
Y N
5
M S
Y N
1 2 3 4
Y N
6
M S
Y N
1 2 3 4
Y N
7
M S
Y N
1 2 3 4
Y N
8
M S
Y N
1 2 3 4
Y N
9
M S
Y N
1 2 3 4
Y N
10
M S
Y N
1 2 3 4
Y N
11
M S
Y N
1 2 3 4
Y N
12
M S
Y N
1 2 3 4
Y N
13
M S
Y N
1 2 3 4
Y N
14
M S
Y N
1 2 3 4
Y N
15
M S
Y N
1 2 3 4
Y N
16
M S
Y N
1 2 3 4
Y N
26
HOW TO FILL IN THIS
TABLE
User - The User Number of the
person authorized to use the
system.
Level - Master or Standard
authority.
Temp Code - Is this code set to
expire after seven days?
All Areas - Does this user have
the authority to arm and disarm
all areas in the system?
Arm Only - Is this user
restricted to just arming?
Refer to the User Codes section
of this User's Guide for
additional information.
Circle Your Selections
System Setup
User Codes
User
User Name
Level Temp Code
Areas
Arm Only
17
M S
Y N
1 2 3 4
Y N
18
M S
Y N
1 2 3 4
Y N
19
M S
Y N
1 2 3 4
Y N
20
M S
Y N
1 2 3 4
Y N
21
M S
Y N
1 2 3 4
Y N
22
M S
Y N
1 2 3 4
Y N
23
M S
Y N
1 2 3 4
Y N
24
M S
Y N
1 2 3 4
Y N
25
M S
Y N
1 2 3 4
Y N
26
M S
Y N
1 2 3 4
Y N
27
M S
Y N
1 2 3 4
Y N
28
M S
Y N
1 2 3 4
Y N
29
M S
Y N
1 2 3 4
Y N
30
M S
Y N
1 2 3 4
Y N
31
M S
Y N
1 2 3 4
Y N
32
M S
Y N
1 2 3 4
Y N
System Setup
HOW TO FILL IN THIS
TABLE
User - The User Number of the
person authorized to use the
system.
Level - Master or Standard
authority.
Temp Code - Is this code set to
expire after seven days?
All Areas - Does this user have
the authority to arm and disarm
all areas in the system?
Arm Only - Is this user
restricted to just arming?
Refer to the User Codes section
of this User's Guide for
additional information.
Circle Your Selections
27
Easy Entry™ User's Guide
This section of the user's guide provides information on using the Easy Entry™ access control capability of the security command system. If
your system is not currently using any access control devices, disregard this section. Easy Entry™ is built into every Security Command system
and can be accessed using Easy Entry™ keypads.
There are three different operating modes: Door Strike, Arming and Disarming, and Entry Delay. All of the examples below assume that your
system requires a user code to arm and disarm the protection.
ABC SECURITY
FRI
2: 5 1 A M
DOOR STRIKE
The relay activates for
five seconds during
which you must open the
door.
POWER
Area and All/Perimeter Door Strike - From the Status List, present
your card to the reader. Once it is validated by the system, the Door
Strike relay activates. See Door Strike Relay Operation above.
Home/Away systems only activate the Door Strike relay when arming
and disarming.
While the keypad is in
the Status List, present
your access card.
Once you open the door,
you have 30 seconds to
exit and close the door
before the zone 2 SoftShunt expires.
ARMING AND DISARMING AN AREA SYSTEM
Press Command. The keypad displays ARM DISARM.
Press the Select key under either option. The keypad
displays ENTER CODE: -. Present your card to the
reader. Once it is validated by the system, all areas
accessible by you arm or disarm automatically and the
Door Strike relay activates.
ABC SECURITY
ARM
DISARM
POWER
ABC SECURITY
ENTER CODE: –
POWER
ABC SECURITY
ALL?
NO YES
POWER
Select NO to arm or disarm
individual areas. Select YES,
or simply wait, and the
keypad will automatically
arm or disarm all areas for
which you are authorized.
28
Appendix
ARMING AND DISARMING AN ALL/PERIMETER SYSTEM
PERIM
Press Command. The keypad displays PERIM ALL (when arming) or DISARM?.
Press the Select key under the option. The keypad displays ENTER CODE: -.
ALL
The system arms or
disarms the areas
and activates the
Door Strike relay.
or
DISARM?
POWER
Present your card to the reader. Once it is validated by the system, both areas arm
or disarm automatically and the Door Strike relay activates.
ARMING AND DISARMING A HOME/AWAY SYSTEM
ABC SECURITY
FRI
2: 5 1 A M
Home/Away system Arming and Disarming - Present your card to the reader. If the system
is armed, once the card is validated all areas are disarmed.
POWER
If the system is disarmed when you present your card, once it is validated all areas are armed
in the AWAY mode.
ENTRY DELAY
All Systems - Once the protected door is opened and the entry delay
starts, the keypad displays ENTER CODE: -. Present your card to the
reader and, once it is validated, the system disarms all areas accessible
by you and activates the Door Strike relay. Area systems provide a delay
to allow selected areas only to be disarmed. See Arming and Disarming
above.
Using the access reader for user menu access
You can also use a card reader to access the User Menu when the
MENU? NO YES display is shown.
Appendix
ABC SECURITY
ENTER CODE: POWER
POWER
Access door is
opened.
The system disarms the areas and activates the Door
Strike relay. Area systems allow a delay for you to
select only certain areas. See Arming and Disarming.
29
Pager Direct™ User's Guide
Pager Direct uses the reporting capability of your security system to dial your pager number and send reports in much the same way as someone
sending you a pager message would do. You can receive reports of alarms, troubles, or armings and disarmings of the system and know at
a glance the status of your system.
Area Names
Area Names
List your system's area names and numbers below:
List your system's area names and numbers below:
Area
Area
Name
Area
Name
○
○
○
○
30
○
Area
Name
1 _______________________ 3 ______________________
1 _______________________ 3 ______________________
2 _______________________ 4 ______________________
2 _______________________ 4 ______________________
Service Department Phone: ______________________
Service Department Phone: ______________________
Emergency Phone: _____________________________
Emergency Phone: _____________________________
Central Station Phone: ____________________________
○
Name
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
Central Station Phone: ____________________________
Fold
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
○
Pager Direct™
Pager Direct™
Security Command Alphanumeric Paging
Security Command Numeric Paging
Cut along dotted lines
Cut along dotted lines
○
○
○
○
○
○
○
Appendix
Numeric Pager Display
00128-301 2340010
Account Number
Whenever the system sends a message to your pager, it will always send the
account number first to identify itself. After the account, you'll see:
Typical Zone Event Display Description
20002 001 NORTHWEST DOORS BURG *ALARM* SHIPPING
Account Message Always
Area Always User
Number
ID
Zero Number Zero Number
Account Zone
Zone Name
Zone Type Event
Area Name
Zone Types - BURG, FIRE, SUPV (Supervisory), PANC (Panic), EMRG (Emergency), AUX1, or AUX2
Events - ALARM or TROUBLE
Account Number
This number has been programmed into your Security Command system
as an identifier. Whenever the system sends a message to your pager,
it will always send the account number first to identify itself.
Message ID
Typical Arming/Disarming Display Description
20002 ARMED 0016 01 EAST WAREHOUSE
Account Event User # Area #
Area Name
Events - ARMED or DISARMED
User Checkin Display Description
20002 USER CHECKIN REPORT BY 0016
This is always a single digit, 1 to 6, that describes the message sent.
Account
1 = Zone Alarm 3 = Area(s) Arming
5 = Late To Close
2 = Zone Trouble 4 = Area(s) Disarming 6 = User Checkin
Functions - USER CHECKIN REPORT (An authorized user has selected Checkin from the User
Menu)
Zone or Area Number
If this message is for a zone, the 1 to 2 digit zone number is displayed.
If this message is for areas that are being armed or disarmed, the area
numbers are shown in sequential order. Example: 1 2 4.
Function Performed
User #
Typical System Event Display Description
20002 LATE TO CLOSE
Account
Events -
Event
LATE TO CLOSE (The system has not been armed at its scheduled closing time)
ALARM CANCELLED (An alarm has been cancelled by an authorized user)
User Number
This is a three digit number, that identifies the user.
Security Command Numeric Paging
Appendix
Security Command Alphanumeric Paging
31
FA113 User's Guide
These instructions guide you through the operation of the XR20 Command Processor system using the FA113 Wireless Keychain
Remote. The FA113 uses the audible output capability of the Security Command keypad to sound confirmation tones. It is recommended
that you use the FA113 within hearing distance of these keypads.
Arming a Home/Away or All/Perimeter System
1. Press the ON button once to arm the Perimeter burglary protection. The Security Command keypads emit a single beep to confirm the
arming. The Perimeter arms and all non-priority zones not in a normal condition are force armed.
2. After the single beep, press the ON button a second time to arm the Interior burglary protection. The Security Command keypads emit
two beeps to confirm the arming.
3. After the two beeps, pressing the ON button in Home/Sleep/Away systems arms the Bedrooms burglary protection. The Security
Command keypads emit three beeps to confirm the arming.
Disarming a Home/Away or All/Perimeter System
1. Press the OFF button once. The Security Command keypads emit a single 2-second beep to confirm the disarming.
Arming an Area System
1. Press the ON button once to arm the following areas:
1. ___________________
2. ___________________
3. ___________________
4. ___________________
The Security Command keypads emit a single beep to confirm the arming.
Disarming an Area System
1. Press the OFF button once to disarm the above areas. The keypads emit a single beep to confirm the disarming.
Using the ALERT Buttons
Pressing the two ALERT buttons simultaneously sends a Panic alarm to the panel. If your system is monitored by a central station, the
proper authorities will be notified of the alarm.
32
Appendix
PhoneAccess™ User's Guide
This exciting feature allows you to call your XR20 system from any outside touchtone phone to arm and disarm protection areas or turn
on or off the panel's relay outputs.
Quick Reference Wallet Card
How it works
1. From a touchtone phone, call the XR20 system's phone number.
2. The XR20 answers the call and sounds a short ready tone. You
now have 8 seconds to enter a valid Master user code. If the user
code is accepted by the panel, you'll hear one or more beeps giving
you the current armed status of the system. (You can also find out the
armed status of the system by pressing the * key at any time.)
If
All areas are armed
Area 1 (Perimeter) is armed
Any area is armed
All areas are disarmed
You'll hear
3 short beeps
1 short beep
2 short beeps
1 long beep
If the user code is not accepted by the panel, you'll hear four short
beeps. Check the user code and try again. After 3 unsuccessful
attempts to enter the code, the panel locks out PhoneAccess™ until
a valid user code is entered at a keypad on the XR20 system.
3. Once the user code is accepted by the panel and the armed status
is given, you can enter the following commands:
Press
To do this
You'll hear
#, 1
Arm all areas
3 short beeps
#, 2
Arm area 1
1 short beep
#, 3
Arm areas 1 & 2
2 short beeps
#, 0
Disarm all areas*
1 long beep
#, 5, 4, 0, n* Toggles the output 1 short beep = on
(* Use outputs 1, 2, 3, or 4 in place of n) 1 long beep = off
4 short beeps = restricted
Note: Faulted zones are force armed when the area arms.
Appendix
PhoneAccess™ Quick Commands
Press
# then 1
# then 2
# then 3
To do this
Arm all areas
Arm area 1
Arm areas 1 & 2
You'll hear
3 short beeps
1 short beep
2 short beeps
Note: Zones in a bad condition are force armed when the area arms.
# then 0
Disarm all areas
1 long beep
#, 5, 4, 0, n*
Toggles the output 1 short beep = on
(* Use outputs 1, 2, 3, or 4 in place of n) 1 long beep = off
4 short beeps = restricted
(Enter output descriptions below)
1. _________________________ 3. _________________________
2. _________________________ 4. _________________________
PhoneAccess™ Quick Commands
Press
# then 1
# then 2
# then 3
To do this
Arm all areas
Arm area 1
Arm areas 1 & 2
You'll hear
3 short beeps
1 short beep
2 short beeps
Note: Zones in a bad condition are force armed when the area arms.
# then 0
Disarm all areas
1 long beep
#, 5, 4, 0, n*
Toggles the output 1 short beep = on
(* Use outputs 1, 2, 3, or 4 in place of n) 1 long beep = off
(Enter output descriptions below)
4 short beeps = restricted
1. _________________________ 3. _________________________
2. _________________________ 4. _________________________
Cut along dotted lines
33
895 Voice Module
1. Call the panel phone number. The panel answers and sounds one
short tone.
2. Enter your code within 8 seconds. One beep means the code is
good. Four short beeps means enter it again. You have 3 tries.
3. You have 30 seconds to enter the first command (see other side)
and 30 seconds for each additional command.
If
All areas are armed
Area 1 (Perim) is armed
Any area is armed
All areas are disarmed
You'll hear
3 short beeps
1 short beep
2 short beeps
1 long beep
1. Call the panel phone number. The panel answers and sounds one
short tone.
2. Enter your code within 8 seconds. One beep means the code is
good. Four short beeps means enter it again. You have 3 tries.
3. You have 30 seconds to enter the first command (see other side)
and 30 seconds for each additional command.
If
All areas are armed
Area 1 (Perim) is armed
Any area is armed
All areas are disarmed
34
You can also use the 895 Voice Module with the XR20 Command
Processor™ panel. The 895 allows you to call your security system
using a touch-tone telephone, and perform a variety of functions,
ranging from arming and disarming to changing user codes. The 895
operates much like a voice mail system, providing you with easy to
follow English language prompts.
The 895 Voice Module provides you with easy-to-understand prompts
that lead you through the steps to control your security system. Using
your present User Code and User Code Level, you will have access
to the same options of your system using the 895 as you would when
using a keypad to control your security system.
The 895 Voice Module easily mounts into the enclosure presently
housing your XR20 Command Processor™ panel. The standard
three-hole configuration allows for easy and quick installation.
For more information about the 895 Voice Module, refer to LT-0421,
the 895 Voice Module User's Guide.
You'll hear
3 short beeps
1 short beep
2 short beeps
1 long beep
Appendix
Index
Alarm displays
how long in display 5
Ambush codes 18
Arming
All/Perimeter mode 9, 29
Area mode 7, 28
Home/Away mode 11, 29
Instant mode 9, 11
through the telephone 33
using Easy Entry™ 28
with doors and windows open 6
BAD display 6
Bypassing a zone 15
restoring a bypassed zone 15
zones that can't be bypassed 15
Checkin reports to pager 13
CLOSING TIME! display 19
DIALING display 6
Disarming, 1, 4
alarm display 8, 10, 12
clears alarm displays 5
during an alarm 10, 12
Easy Entry™ keypads 28
Easy Exit™ feature 12
ENTER CODE display 3, 8, 10,
12
keypad display 8, 10, 12
only selected areas 8
prewarn tone 8, 10, 12
reporting to central station 8, 10,
12
Index
Door Strike operation 28
after Sensor Reset 14
Easy Entry™ 14, 28
Easy Exit™ feature 12
Emergency procedures ii
Entry and Exit zones 4
Events held in memory
amount 21
Exit Error 5
Extending a schedule 20
False Alarms 1
Keypad messages 3
ALARM CANCELLED 10, 12
ALREADY IN USE 19
BAD * 6
CLOSING TIME! 20
DIALING ... 6
INSTNT 11
LOCAL ALARM ONLY 6
PRESS ANY KEY 13
Keypad operation 2
Keypad tones
during a trouble condition 3
entering while armed 3
Zone Activity Check 3
Zone Monitor tone 3
Keyswitch operation
exit delay display 6
Monitoring zones 15
Outputs
names and numbers 14, 25
turning on and off 14, 32
Pager reporting 30
quick reference card 33
Panic
alarms not displayed 5
Perimeter protection 4
arming 9, 10
Power (AC) LED 2
Priority zone
BAD * condition 6
Relay control 14
Resetting a smoke detector 14
Security Command keypad 1, 2
Sending reports to a Central
station 5, 10
Sending reports to your pager 30
Sensor Reset 14
before using 14
for wireless systems 14
Silent alarm 18
System Setup 25
System status 5
Panic zone alarms 5
Testing the system 1, 16
Turning the system off, see
Disarming
Turning the system on, see
Arming
User Checkin 13
User Codes 17
Ambush codes 18
area restrictions 18
arming only 18
authority level 17
deleting 18
Master codes 18
Temporary codes 17
user number 17
User Menu 1
accessing 13, 29
restrictions 18
Using Schedules 19
automatic arming 19
automatic disarming 19
Using the keypad 2
arrow key 2
command key 2
top row keys 2
Viewing past events 21
arming and disarming 23
system troubles 24
user code changes 24
zone activity check 21
zone alarms and troubles 22
Voice Module (895) 34
Wireless
Keychain Remote 32
low battery displays 14
Zones 4
24 hour zones 4
bypassing 6
Zone Activity Check 13, 21
Zone Monitor 15
for testing the system 16
35
LT-0303 (10/00)
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