1190 SERIES USER GUIDE PowerWash Lift-Off ® Thanks for buying a BISSELL deep cleaner We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Safety Instructions . . . . . . . . . . 3 Your BISSELL deep cleaner is well made, and we back it with a limited five-year guarantee. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance. Operations . . . . . . . . . . . . . . . . 6-11 My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL deep cleaner. Thanks again, from all of us at BISSELL. Mark J. Bissell Chairman & CEO 2 Product View . . . . . . . . . . . . . . . 4 Assembly . . . . . . . . . . . . . . . . . . . 5 Maintenance & Care . . . . . . 12-13 Troubleshooting . . . . . . . . . . . . 14 Replacement Parts . . . . . . . . . . 15 Accessories . . . . . . . . . . . . . . . . . 15 Guarantee . . . . . . . . . . . . . . . . . . 16 Consumer Care . . . . . . . . . . . . . 16 Tips » Deep cleaning carpeting regularly can reduce dust and allergens in your home. » Deep cleaning stairs and high-traffic areas on a regular basis helps prolong carpet life. WARNING An action or attention is needed to this area in order to reduce the Risk of Electric Shock, Fire, or Injury Guide Read user guide for complete safety and user instructions WEEE DO NOT THROW THE APPLIANCE AWAY WITH THE NORMAL HOUSHOLD WASTE AT THE END OF ITS LIFE, BUT HAND IT IN AT AN OFFICIAL COLLECTION POINT FOR RECYCLING. BY DOING THIS YOU WILL HELP TO PRESERVE THE ENVIRONMENT. www.bissell.com Important Safety Instructions »If the supply cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. »Do not immerse in water or liquid. »If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water; do not attempt to operate it and have it repaired at an authorized service center. Always connect to a properly earthed »Liquid or steam must not be directed towards Electrical socket. equipment containing electrical components. »Do not pull or carry by cable, use cable as a handle, close door on cable, or pull cable around sharp edges or corners. To reduce the risk of fire, electric »Do not run appliance over cable. shock, or injury: »Keep cable away from heated surfaces. »Do not unplug by pulling on cable. »Do not leave appliance when plugged in. »To unplug, grasp the plug, not the cable. »Unplug from electrical socket when not in use and »Do not handle plug or appliance with wet hands. before servicing. »Do not put any object into openings. »Do not modify earthed plug. »Do not use with any opening blocked; keep free of »Do not expose to rain. Store indoors. dust, lint, hair, and anything that may reduce air flow. »Do not allow to be used as a toy. »Keep hair, loose clothing, fingers, and all parts of »This appliance can be used by children aged from body away from openings and moving parts. 8 years and above and persons with reduced physical, »Turn off all controls before unplugging. sensory and mental capabilities or lack of experience »Use extra care when cleaning on stairs. and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe »Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they way and understand the hazards involved. Cleaning may be present. and user maintenance shall not be made by children without supervision. »Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.) »Children should be supervised to ensure that they do not play with the appliance. »Do not use appliance in an enclosed space filled with vapors given off by oil base paint, some »Use only as described in the user guide. mothproofing substances, flammable dust, or other »Use only manufacturer’s recommended attachments. explosive or toxic vapors. »Do not use with damaged cable or plug. »Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc. »Keep appliance on a level surface. »Do not carry appliance while in use. »Unplug before attaching the TurboBrush™ tool. TO REDUCE THE RISK OF FIRE AND ELECTRIC »If your appliance is fitted with a nonrewireable BS SHOCK - DO NOT EXPOSE TO RAIN. STORE 1363 plug it must not be used unless a 13 amp (ASTA INDOORS. DO NOT IMMERSE. USE ONLY approved to BS 1362) fuse is fitted in the carrier ON CARPET MOISTENED BY THE CLEANING contained in the plug. Spares may be obtained from PROCESS. USE ONLY BISSELL CLEANING your BISSELL supplier. If for any reason the plug is cut PRODUCTS INTENDED FOR USE WITH off, it must be disposed of, as it is an electric shock THIS MACHINE. hazard should it be inserted into a mains socket. Read all instructions before using your DEEP CLEANER. When using an electrical appliance, basic precautions should be observed, including the following. WARNING WARNING WARNING FOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz POWER SUPPLY ONLY. This model is for household use only. SAVE THESE INSTRUCTIONS FOR FUTURE USE www.bissell.com 3 Product View 1 15 16 2 17 3 6 4 18 7 9 8 5 10 11 20 12 13 14 1 Spray Trigger 2 Upper Handle 3Upright Cleaning Mode Indicator Light 4 Carry Handle 5Cleaning Tool (tools vary by model) 6 Formula & Water Tank 7 Power Button 8 Quick Release™ Cord Wrap 9 Power Cord 10 Dirty Tank 4 19 www.bissell.com 11 Flex Hose 12Portable Spot Cleaning Release Pedal 13 EdgeSweep™ Brushes 14 Removeable Nozzle Assembly 15 Cord Clip 16 Tool Storage 17 Support Handle 18 Tool Storage (select models) 19 Hose Secure Latch 20 Recline Pedal Assembly WARNING Do not plug in your cleaner until you have completely assembled it per the instructions and are familiar with all instructions and operating procedures. Your deep cleaner comes in two easy to assemble components: A. Upper handle A. B. Portable spot cleaner/Base B. The only tool you will need to assemble your cleaner is a long Phillips screwdriver. 1. Slide the upper handle onto the body of the machine by guiding the 2 posts on the body into the opening on the upper handle. 2. Firmly holding the upper handle in place, screw 2 screws into the marked holes at an upward angle above the support handle. IMPORTANT IMPORTANT ASSEMBLY ASSEMBLY INSTRUCTIO INSTRUCT Use a minimum Use a minimum of a #2 x 4" of aor#2 #2xx4" 100mm or #2 xPhilips 100mm screwdriver Philips screwdriver for assemb f 1. 2. 3. At an upward angle, screw the remaining 2 screws into the marked outermost holes under the support handle. IMPORTANT ASSEMBLY INSTRUCTIONS 4. Wrap power cord around Quick Release Cord Wrap. 5. Wrap flex hose around the Slide for theassembly. Slide upper thehandle upperonto handle onto Firmly holding Firmly holding the upper the upper At an upward At an Use hose a minimumwrap of a #2 x 4"and or #2 x 100mm Philips screwdriver the bodythe of the bodymachine of the machine by handle by in handle place,inscrew place,2screwthe 2 remaining the re secure with hose secure latch. 6. Align the product as image 4/5 shows and firmly push down the portable spot cleaner until it is secured on both sides. 3. To further check if the portable spot cleaner is secure, plug in and turn on to verify that the upright cleaning mode indicator light is the upper handle onto release Firmly holding illuminated. If it doesSlide not illuminate, thethe upper the pushing body of the machine by until handleboth in place, screw 2 pod and re-secure by firmly 6. guiding the 2 posts on the screws into the marked sides snap into place. body into the opening on holes at an upward angle guiding guiding the 2 posts the 2onposts the on4./5. screws the screws into theinto marked the marked the marked the m o body into body the into opening the opening on holes on atholes an upward at an upward angle angle under the under sup the upper thehandle. upper handle. above the above support the support handle. handle. At an upward angle, screw the remaining 2 screws into the marked outermost holes under the support handle. Hose side Cord side the uppersides handle. to confirm above the support handle. 7. Check latches on both it is secured. Refer to image 6. 8. Snap attachment(s) into the back of unit. NOTE: Portable spot cleaner must be fully secure to operate in the upright cleaning mode. Cleaning fluid Keep plenty of genuine BISSELL 2X cleaning formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning formulas may harm the machine and will void the guarantee. 1.5 L 2X Wash & Protect PRO Professional Stain & Odour Formula w/ Scotchgard™ Protector #1089E 1.5 L 2X Wash & Protect PET Pet Stain & Odour Formula w/ Scotchgard™ Protector #1087E 1.5 L 2X Wash & Protect Stain & Odour Formula ™ w/ Scotchgard Protector #1086E 1.5 L 2X Wash & Refresh Blossom & Breeze Fragrance Formula w/ Febreze® Freshness #1078E WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. 1.5 L 2X Wash & Refresh Cotton Fresh Formula w/ Febreze® Freshness #1079E 1.5L 2X Wash & Refresh Natural Orange Formula #1146E 650 mL Stain Pretreat #1147E www.bissell.com 5 Operations Special features Innovative cleaning technology This innovative deep cleaner offers two machines in one. The upright deep cleaner uses brushes and cleaning formula to maximise cleaning. The portable spot cleaner detaches to clean tough spots and stains and hard to reach areas. Heatwave Technology™ This deep cleaner features Heatwave Technology to help maintain the temperature of the hand hot tap water you put in it to provide constant heat as you clean. The Heatwave Technology automatically turns on when you turn the machine on. Heatwave Technology operates in both upright and portable cleaning modes. Scotchgard™ Protector Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer. Microban® antibacterial product protection Microban antibacterial product protection is built into key components to help prevent the growth of harmful common household bacteria. It helps to keep the unit fresher and cleaner between uses. 6 www.bissell.com Tip » For easy carrying, grab the carry handle on the portable spot cleaner and balance with the supprt handle on the back of the machine. Operations Before you clean 1. Plan activities to give your carpet time to dry. 2. Move furniture to another area if cleaning an entire room (optional). 3. Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning. WARNING To reduce the risk of fire, use only BISSELL deep cleaning formula for full size machines in your deep cleaner. Use of cleaning formulas that contain lemon or pine oil may damage this appliance and void the guarantee. Chemical spot cleaners or solvent-based soil removers should not be used. These products may react with the plastic materials used in your deep cleaner causing cracking or pitting. 4. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. 5. Pretreating (optional): 5a. Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryway and hallways. To pretreat: a. Using the BISSELL Stain Pretreat, generously spray evenly over soiled area. Do not overwet. b. Wait 3-5 minutes before deep cleaning. c. Clean as normal using your BISSELL deep cleaner, following the instructions below. www.bissell.com 7 Operations Upright cleaning mode CAUTION Take care not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure. Filling formula & water tank 1. Remove tank from the base of the machine by lifting up tank carry handle. 1. 2. Note: This tank was designed with a flat bottom so it can be easily filled. 2. Unscrew the black cap and remove bottle insert. 3. Fill tank with hand hot (60°C/140°F MAX) tap water to the water fill line. Add 60 mL of BISSELL 2X formula to the tank. Do not boil or microwave water as it can destroy the tank. 4. Replace the bottle insert in the tank and tighten the black cap. Replace the tank on the deep cleaner. Carpet cleaning 1. Plug into a proper outlet and press the power button. 2. With your foot, press the gray recline pedal, located on the back of the unit in between the wheels. 3. While pressing the spray trigger, make one slow forward wet pass and another one back. Caution: Do not overwet. 4. Release the spray trigger and make one slow forward and backward pass over the same area. Attention Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. CAUTION Brush may unexpectedly restart. To reduce the risk of injury from moving parts, unplug before cleaning or servicing. 5. Repeat cleaning passes until solution being suctioned up appears clean. Continue passes without pressing the spray trigger until you can’t see any more water being suctioned up. Repeated passes will help aid in dry time. Note: Your machine may be equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object, and then plug the machine back in to reset the circuit breaker. Empty dirty tank 1. When the dirty tank reaches the “FULL” line on the tank, it is time to empty. 2. 3. 4. 5. 2. Remove dirty tank and carry to a utility sink, toilet or outside (where you will dispose of the dirty water). 3. To unlock the dirty tank lid, rotate handle over the back of the tank. Remove lid and pour out dirty water. Rinse out dirty tank to remove any debris. 4. Replace top of tank, and rotate the handle forward to lock in place on front of tank. 8 5. Before replacing tank on machine, wipe debris from red filter. www.bissell.com Operations WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Cleaning your machine 1. Flush out machine of any remaining residual solution. Tip a. Fill the formula & water tank with hand hot (60°C/140°F MAX) tap water and turn on your machine. b. Recline handle and press the spray trigger for about 15 seconds while making forward and backward passes on carpet. Continue without pressing the spray trigger until there is no more water being suctioned up. » For best results empty, rinse and dry both tanks before storing. c. Turn off the machine and wrap the power cord. Make sure the dirty tank and the formula & water tank are emptied, rinsed, and dried before the next use. d. Before you replace tank, clean all debris from red filter screen. 2. Rinse nozzle assembly of any dirt and debris. 2b. a. Remove portable spot cleaner from the base of the machine. . Remove the nozzle assembly from the b machine by unscrewing 3 screws and lifting away the upper and lower nozzle. . Rinse upper and lower nozzles out at the c faucet. . Place lower nozzle back onto the machine d by hooking the tabs into the holes on the bottom sides of the front of the machine. Longer Screw Shorter Screws 2d. e. Place upper nozzle onto the lower nozzle by hooking the tabs into the holes on the front of the lower nozzle. Secure with 3 screws. 3. The inside of the end caps can be wiped out with a clean paper towel, or for a more thorough clean, the end caps can be taken off and rinsed clean. 2e. 4. Any loose hair or debris can be pulled from the brush rolls and thrown away. For a more thorough clean, follow directions on page 13 for removal of brush rolls. Your machine is now ready to be stored. Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the guarantee. Tip » Let all parts dry completely before replacing back onto machine. www.bissell.com 9 Operations Portable spot cleaning mode Preparing the machine 1. Step on the portable spot cleaning pedal to release the portable spot cleaner. 2. Release flex hose by twisting the hose secure latch clockwise. Unwrap flex hose completely. 3. Attach the desired cleaning tool to the hose grip until it snaps together. Make certain the tool is securely attached. 4. Twist the Quick Release cord wrap clockwise to unwrap the power cord completely and plug into grounded outlet. Filling tank Cleaning with Tools Important! If using to clean upholstery, check upholstery tags. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your deep cleaner. If the tag is coded with an “X” or an “S” (with a diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.”) possible, check upholstery stuffing. Coloured stuffing may bleed through fabric when it becomes wet. bvh g kvh gh j j h d b lg fd hn l kl sd jkn f h Ad bj jh b j cv hh gcg 1. Follow the instructions for filling the tank in the upright cleaning mode section on page 8. IMPORTANT Check for colourfastness in an inconspicuous place. If 2. Attach cleaning tool of your choice to end of hose. NOTE: If you deep cleaner came with a Deep Reach Tool, do not follow the cleaning tool instructions below. Instead, follow the “Cleaning with Deep Reach Tool” instructions in the next section. 3. Hold the tool approximately 2.5 cm above the soiled surface. Press the spray trigger to apply the cleaning solution to the soiled area. Caution: Do Not Overwet. Note: Hold end of hose below the tank water level to help prime the portable spot cleaner. 4. Using the brush on the tool, gently scrub the area to be cleaned. 5. Apply downward pressure on the tool and pull it toward you. The suction will remove the dirt and cleaning solution. Continue until no more dirt can be removed. 10 www.bissell.com Manufacturer’s tag Operations Cleaning with Deep Reach™ Tool (select models only) 1. Set tool on soiled surfaces and press the spray trigger to spray solution onto the soiled area to be cleaned. 1. 2. Slowly move the tool back and forth over the soiled surface, keeping the tool in contact with the carpet. Release spray trigger and move tool slowly over the soiled area to suction up water and dirt. 3. 4. Continue to clean the area, working in small sections, until no more dirt can be removed. Empty dirty tank Follow the instructions under Empty dirty tank section on page 8 of the Upright cleaning mode section. Cleaning portable machine 1. Before turning off the machine, suction up clean water from a bowl to rinse out the interior of the hose. Then, lift the cleaning tool and point it upwards to drain any remaining water into the tank. 2. Remove and rinse the tools in clean, running water. Dry and replace in the tool storage provided. 3. Coil flex hose around the hose wrap and secure with latch. 4. Check suction gate and if it appears dirty, follow steps 1-4 under Cleaning Suction Gate on page 12. Replacing portable machine on base 1. Align the product as the graphic shows, with the cord side on the left and hose side on the right. 2. Push down the portable spot cleaner until you hear it click securely into place. Test the fit by pulling up on the carry handle to make sure it is secure. 1. Graphic www.bissell.com 11 Maintenance & Care WARNING Machine care (check regularly) Cleaning suction gate To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. The suction gate automatically diverts air when the portable deep cleaner is detached. This should be checked and cleaned regularly for any dirt and debris. 2. 1. Step on the pedal and remove the portable spot cleaner. Remove dirty tank. 2. Remove two screws and pull off suction gate door. 3. Wipe suction gate clean and rinse suction gate door. Suction Gate 4. Replace suction gate door and two screws. Cleaning spray tips 1. Step on the pedal and remove the portable spot cleaner. Spray Tips 2. To remove black spray tip, unlatch tab on front portion of spray tip from base of machine and pull up and out of red receiver. 3. Clean by rinsing under water. 4. Replace black spray tip by inserting back into red receiver and latching tab back down into base of machine. 5. Repeat steps on second spray tip. Small belt removal and replacement (as needed) Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below. 2. 4. 5. 6. 7. 8. 1. Turn off the machine, and unplug it from the outlet. Remove portable spot cleaner. 2. Remove the nozzle assembly from the machine. Refer to step 2 on page 9. 3. Turn the machine on its side. IMPORTANT: with portable spot cleaning pedal facing down. 4. Remove end cap by unscrewing the 3 screws. Take care not to drop the screws into the unit. 5. Remove 1 silver screw from the pivot arm. 6. Remove pivot arm by gently lifting up. 7. Remove small brush belt. 8. Replace small brush belt, and reverse steps above. 9. Manually rotate brushes by hand to make sure they move freely. You may notice a slight resistance from the motor. 12 www.bissell.com Maintenance & Care Brush removal and large belt replacement (as needed) Brushes can be removed for cleaning or replacement as needed. WARNING 1. Follow small belt removal Instructions on page 12 steps 1-7. To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. 2. Remove brush rolls by pulling them off of the metal rods. Be careful not to lose the small washer at each end of the brush rolls. 3. Re-attach the large belt to the grooves on the end of the new or cleaned brush rolls. If the belt is damaged, replace with a new belt. 2. 3. 4. 5. 6. 7. 4. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure the brush is seated completely on the rod. 5. Replace small belt over grooves in back roller and metal cog. 6. Replace pivot arm and secure with silver screw. 7. Re-attach end cap by tightening with the (3) black screws. 8. Replace the nozzle assembly back onto the machine. Refer to step 2 on page 9. If you have any questions or are having trouble installing or replacing your belt(s) or brushes, please call BISSELL Consumer Care. www.bissell.com 13 Troubleshooting Problem Possible causes Remedies Upright cleaning mode indicator light does not illuminate The power is not turned ON The power must be ON to activate the indicator light The portable spot cleaner is not attached completely Make sure the portable spot cleaner is attached. Push down firmly to check. Formula & water tank may be empty Refill tank Formula & water tank may not be seated completely Turn power OFF. Remove and reseat tank Pump may have lost prime in portable spot cleaning mode Hold end of hose below water level in tank to prime The portable spot cleaner is not attached completely Push down firmly to check connection The portable spot cleaner is not attached completely Make sure the portable spot cleaner is attached. Push down firmly to check The unit is in the upright position Brushes only rotate when unit is reclined using the recline pedal Circuit breaker on machine (if equipped) may have tripped Turn the machine OFF and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine in to reset circuit breaker The belt is off or broken Turn power OFF and unplug unit from outlet. Follow instructions on pages 12 and 13 Tanks may not be seated properly Pick up both tanks and reseat them so they fit snugly on the unit Nozzles may not be assembled properly Unplug the unit. Check to make sure the "lip" of the nozzle is securely hooked into the groove on bottom of the machine (see page 9) The portable spot cleaner is not attached completely Make sure the portable spot cleaner is attached. Push down firmly to check Dirty tank has picked up maximum amount of dirty water and has reached full line Empty dirty tank Formula & water tank is empty Check fluid levels in formula & water tank Suction gate is open Check to make sure the suction gate is closed. Follow “Cleaning suction gate” instructions on page 12 Reduced Spray or No Spray DirtLifter™ PowerBrush does not turn Loss of suction power Please do not return this product to the store. 14 WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. www.bissell.com Replacement Parts These items are available for your BISSELL deep cleaner. Visit www.BISSELL.com Part # Part Name Part # Part Name 160-0188 Formula & Water Tank Assembly (includes cap and insert) 203-2287 Cap and Insert for Formula & Water Tank 160-0189 Dirty Tank Assembly (includes entire tank) 203-7904 Cord Wrap 203-7896 End Caps with Edge Brushes (2 pack, includes screws) 203-7897 Spray Tips Assembly (includes two spray tips) 160-0190 Nozzle Cover Assembly (includes gasket, nozzle cover, and front nozzle cover) 160-0191 Front Nozzle 203-8256 Brush Assembly (includes 2 brush rolls, 2 axles, and 2 swivel arms) 203-8257 Brush Single Pack (includes 1 brush roll, and 1 axle) 203-6688 Small Brush Belt 203-6804 Large Brush Belt 203-6689 Hose Secure Latch 203-7918 Dirty Tank Gasket Assembly (include both gaskets) 203-7917 Diverter Cover Assembly (includes cover and screws) *Not all parts are included with every model. Accessories These items are available for your BISSELL deep cleaner. Visit www.BISSELL.com Part # Part Name Part # Part Name 203-6651 3” Tough Stain Tool 203-6652 Powered TurboBrush™ Hand Tool 203-6653 4” Upholstery Tool 203-6654 6” Stair Tool 203-7885 Spraying Crevice Tool 203-7412 Deep Reach™ Tool 210-3040 Mesh Bag *Not all parts are included with every model. Cleaning Formula: Refer to bottom of page 5 of this guide for a full selection of cleaning formula available for purchase. www.bissell.com 15 Consumer Guarantee This Guarantee only applies outside of the USA and Canada. It is provided by BISSELL International Trading Company BV (“BISSELL”). This Guarantee is provided by BISSELL. It gives you specific rights. It is offered as an additional benefit to your rights under law. You also have other rights under law which may vary from country to country. You can find out about your legal rights and remedies by contacting your local consumer advice service. Nothing in this Guarantee will replace or lessen any of your legal rights or remedies. If you need additional instruction regarding this Guarantee or have questions regarding what it may cover, please contact BISSELL Consumer Care or contact your local distributor. This Guarantee is given to the original purchaser of the product from new and is not transferable. You must be able to evidence the date of purchase in order to claim under this Guarantee. Limited Five-Year Guarantee Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will for five years from the date of purchase by the original purchaser repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge, any defective or malfunctioning part or product. BISSELL recommends that the original packaging and evidence of the date of purchase be kept for the duration of the Guarantee period in case the need arises within the period to claim on the Guarantee. Keeping the original packaging will assist with any necessary re-packaging and transportation but is not a condition of the Guarantee. If for your product is replaced by BISSELL under this Guarantee, the new item will benefit from the remainder of the term of this Guarantee (calculated from the date of the original purchase). The period of this Guarantee shall not be extended whether or not your product is repaired or replaced. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE GUARANTEE An unauthorised repair (or attempted repair) will void this Guarantee whether or not damage has been caused by that repair/attempt. Removing or tampering with the Product Rating Label on the product or rendering it illegible will void this Guarantee. SAVE AS SET OUT BELOW BISSELL AND ITS DISTRIBUTORS ARE NOT LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT FORESEEABLE OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF OPPORTUNITY, DISTRESS, INCONVENIENCE OR DISAPPOINTMENT. SAVE AS SET OUT BELOW BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. BISSELL does not exclude or limit in any way its liability for (a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; (b) fraud or fraudulent misrepresentation; (c) or for any other matter which cannot be excluded or limited under law. Consumer Care If your BISSELL product should require service or to claim under our Limited Five-Year Guarantee, please visit: Website or E-mail: www.BISSELL.com For UK inquiries: Telephone: 0844.888.6644 Monday – Thursday 9am - 5pm Friday 9am - 4pm BISSELL Homecare (Overseas) Inc. Ground Floor 226 Berwick Avenue Slough, Berkshire, SL1 4QT United Kingdom This Guarantee applies to products used for personal domestic use and not commercial or hire purposes. Consumable components such as filters, belts and mop pads, which must be replaced or serviced by the user from time to time, are not covered by this Guarantee. This Guarantee does not apply to any defect arising from fair wear and tear. Damage or malfunction caused by the user or any third party whether as a result of accident, negligence, abuse, neglect, or any other use not in accordance with the User Guide is not covered by this Guarantee. Visit the BISSELL website: www.BISSELL.com When contacting BISSELL, have model number of cleaner available. Please record your Model Number: _____________ Please record your Purchase Date: _____________ NOTE: Please keep your original sales receipt. It provides proof of the date of purchase in the event of a Guarantee claim. See Guarantee for details. 16 ©2013 BISSELL Homecare, Inc Grand Rapids, Michigan All rights reserved. Printed in China Part Number 160-2737 Rev 9/13 Visit our website at: www.BISSELL.com Scotchgard is a trademark of 3M Microban® is a registered trademark of Microban Products Company Febreze is a trademark of The Proctor & Gamble Company, Cincinnati, Ohio used under license by BISSELL Homecare, Inc.
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